DATA GOVERNANCE FRAMEWORK

Feedback on implementation at La Mutuelle Generale

Pascal Rabier Chief Enterprise Architect prabier@lamutuellegenerale.fr

Jerome Capirossi Enterprise Architect Consultant jerome.capirossi@natea-consulting.com

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Landmarks on Data quality Framework main artefacts

DATA QUALITY GOVERNANCE FRAMEWORK

AGENDA

Framework principles

NATEA and LMG

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FEW WORDS ON NATEA

NATEA IN ONE SLIDE

Approaches Projects Framework consultancy

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BPM and Architecture

Solutions

APM

Offering Strong partnerships Solutions Experience Competences Know-How

Training

Sessions Coaching E-learning

Standards

Customers

Center of excellence for EntreprISe ARchitecture

TOGAF

Team
BPM
Enterprise Architecture

des grandes entreprises

LENSEIGNE

Contributions to best practices

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BAM

FEW WORDS ON LA MUTUELLE GNRALE (LMG)

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LA MUTUELLE GNRALE (LMG)

CONCERNS

3rd French mutual - 12th health insurer 996,362 members Protected persons: 1.4 million One of the 1st operator in dependancy (nearly 450,000 insured) Gross earned premiums: 1 021 million Net income: 24.5 million Technical reserves: 1351 million (Life: 467 million - Non-life: 884 million ) Equity: 576 million Coverage ratio of solvency margin: 318% risks (health and welfare) Benefits under the Social Security System Required: 1018 million

Operational concerns
Competition requires to better assess efficiency and to design effective action plans

Regulatory concerns
New Solvency II framework IFRS IV Framework

DATA QUALITY IS A CRITICAL SUCCESS FACTOR

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DATA QUALITY GOVERNANCE FRAMEWORK

AGENDA

Landmarks on Data quality

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LANDMARKS ON DATA QUALITY

CLASSIFY DATA ACCORDING LIFCYCYLE

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FRAMEWORK OF DATA CLASSIFICATION Nomenclatures, Codification

Tangibles, geography, organization, persons Products, Services, Offers, Contracts, Customers, Suppliers, Partners, contractualization Accounting, costs, budgets Employees, competence, Job, training, career Production, activities, orders, Assignments, Ressources Monitoring, activities

lifecycle
Valuation Hierarchies, Dimensions

Transaction

Reference

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Dcision

changes

LANDMARKS ON DATA QUALITY

MODELING DATA DYNAMIC

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PRE-TRANSACTION
Context 1

Master Data

Context

Context n

Oprations Domain

Control Domain

BI Domain
POST TRANSACTION

TRANSACTION VALUATION
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LANDMARKS ON DATA QUALITY

DATA GOVERNANCE IS A CROSS PROCESS

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WHEN

RISKS
External data not up to date, Internal data incomplete Valuation Errors Valuation Errors, inconsistancies inconsistancies

INDICATORS Actual Understandable Exact Appropriate, Accessible Consistent, Understandable Actual, Exact Appropriate, Consistent Consistent, Accessible

PREPARE PERFORM MEASURE DECIDE AUDIT ARCHIVE PURGE

PRE-TRAITEMENT VALUATION POST-TRANSACTION POST-TRANSACTION POST-TRANSACTION POST-TRANSACTION POST-TRANSACTION

Loss of audit trail

Loss of archive

Purge errors

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LANDMARKS ON DATA QUALITY

DEFINE A DATA QUALITY POLICY

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Codification All coding and taxonomy rules changes should be prepared before launching transactions. No post codification. Consolidations are Intelligible and business meaning is clear Transactions apply the entire coding Data The life cycle of data, their scope, context, their uses, their requirements and rules management, business owners and their responsibilities are documented The data are assign to an Architecture domain Systems providing data processing services are identified and mapped. Risks and safety measures associated with the data are identified, documented and validated Data are accessible to entire company
Quality Dashboards, data quality present regularly various indicators of data quality: quality control, quality assurance Incidents affecting data quality are recorded as contingency measures

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LANDMARKS ON DATA QUALITY

DEFINE ORGANIZATION AND PROCESS

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Sponsor Global data Sponsor Sponsor Division IT context data Business IT context data IT context data IT Business IT context data IT Business IT IT Sponsor

Business

Division Business context data Business

Division

IT

Business

Business

Business

Management processes

Planning and resource management

Financial management

Demand management

Contract Management

End user support

Business data management

Change management

Specify information requirements

Design non-automated Information systems

Operational processes

Operational supplier management Use management cluster

Transition managem ent

Review and Prepare testing transition Functionality management cluster

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DATA QUALITY GOVERNANCE FRAMEWORK

AGENDA

Framework principles

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FRAMEWORK PRINCIPLES

A TOP DOWN REQUIREMENT FRAMEWORK

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DATA GOVERNANCE ADDRESS BUSINESS OBJECTS, DATA ARE PROCESSED IN ACCORDANCE

Garanties Produits

Exact Consistent

Audit Freshness Complete Understanda ble

Contrats Assurs

Conform Of Integrity Available

Cotisations

REQUIREMENTSS

CONTROLS

Business Objects

Quality Risks

Data quality factors

Data
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Data

Data

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DATA QUALITY GOVERNANCE FRAMEWORK

AGENDA

Framework main artefacts

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FRAMEWORK MAIN ARTEFACTS

FRAMEWORK METAMODEL
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Organisation

Actor Role Process

Control Event

Function

Business service

1
Update
Data Quality Control Enterprise Data Quality Control

Business Service block Business Service Quarter

Business Service Area

Togaf 9.1 Metamodel concept

Grouping Concept Metamodel Extension

1
Data Quality requirement Enterprise Data Quality Requirement
Data entity Enterprise Data Entity

Application components
Application

Technology components

platform components

Data quality aspects

Data Risk

Enterprise Data event

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FRAMEWORK MAIN ARTEFACTS

LOGICAL ARCHITECURE
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BUILDING BLOCKS
Business service Business service

Application

Dataflow Interface

Dataflow : Entreprise Data entity event + Entreprise Data entity

token src

token dst

Dataflow Interface

Application

Log of controls execution Data quality manageme nt

Log of controls execution

Identifier : Dataset\ process\activity\control

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Requirements and controls master data

FRAMEWORK MAIN ARTEFACTS

BUSINESS OBJECTS DICTIONARY

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Enterprise Data Entity

Glossaire

Definition Unique ID Type of Enterprise Data Owner Data Stewardship Master Application Data risks Quality requirements Archiving duration Business rules Linked enterprise data entities Enterprise Data Events

Data Entities

Definition Properties (name, description, format) Data entity events

Enterprise Data flow formats : Enterprise Data Event, Data context, Dataflow format

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FRAMEWORK MAIN ARTEFACTS

DATA QUALITY INDICATOR

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Enterprise data quality indicator

Architecture framework and repository maturity 5 4,5 4 3,5 3 2,5 2 1,5 1 0,5 0

Information system alignment indicator

Data quality governance maturity

Evaluation Architecture development maturity Target

Quality of service indicator

Data quality indicator

Archi. performance measurement and governance maturity

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FRAMEWORK MAIN ARTEFACTS

Q/A

END

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JEROME CAPIROSSI

:jerome.capirossi@natea-consulting.com : +33 6 34 43 70 53
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ENTERPRISE ARCHITECURE CONSULTANCY

ISACA Member CESAMES meber Certifications : CISA TOGAF 9 Certified BISL Certified

Jerome joined NATEA-Consulting in late 2010 to extend the Offer Enterprise Architecture. In this context, he developed training courses in Architecture and TOGAF 9. He recently contributed to the working groups under the auspices of CIGREF, of French ISACA and IFACI on good governance practices of SI. He is the author of a book on Enterprise Architecture released by Editions Herms-Lavoisier Previously, he ran as a member of the Executive Committee, the Cabinet Arismore consulting business specializing in Architecture and representing OpenGroup in France for Enterprise Architecture. He worked for 10 years for a large integrator Logica on projects due areas of the Bank and Energy

Blogs : bizstrategos.com (in english) capirossi.org (in french)

EIFFAGE DSI Stratgie des SI SGCIB Migration SWIFTNet Architecture de programme LA POSTE DSI Stratgie des SI MONOPRIX DOSI Architecture des SI AUCHAN Stratgie des SI

Main customers :
BNP CARDIF GRT Gaz AREVA DSI Groupe Architecture dEnterprise EDF Branche Commerce Architecture de programme

Author of :
Architecture dEntreprise chez Herms Lavoisier - Fvrier 2011

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VISION DE NATEA-CONSULTING

FRAMEWORK MAIN ARTEFACTS

FIN
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