Académique Documents
Professionnel Documents
Culture Documents
EDUCATION
Chapman University Tacoma, Washington
Masters of Science, Human Resource Management
Troy State University Columbus, Georgia
Bachelors of Applied Science, Resource Management
2004
2000
Receive and analyze taxpayer documents, data entry, and made edit actions
Research source documents for pertinent data entry
Performing the full range of edits to taxpayer account information
Analyze and made determinations whether source documents were valid or not
Provide first-line fraud detection defense in regards to processing tax returns
Direct and manages day to day operations of the following units: mail center
operations process over 50,000 pieces of mail a year
Managed section and division levels goals and priorities via project/strategic
management, change and operational management
Provide valuable input in regard s to the divisions 10 million budget on annual basis
Oversaw the development and implementation of the division level employee
recognition program
U.S. Army