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Article Summary

Strategic Management of First tier Managers:


First Tier managers are first line managers. The key tasks of first tier managers are
monitoring/controlling, handling discipline, managing the health and safety aspect of their staff,
team development, providing the necessary induction training of their staff, planning/allocation
of work, recruitment, training their staff, appraising their staff, handling grievance, and briefing
their team. The strategic management of first tier managers (FTMs) is crucial for various
reasons: first, there is great importance attached to the role due to human resource management,
second to manage the uncertainties that tend to arise about the FTMs HRM role; and third, in
order to manage effectively the problems associated with their performance of this devolved role.
Strategic Management of first tier managers helps:
The complexities of some issues which top management find difficult to comprehend so
first tier managers handle them well on local levels.
It helps in terms of reducing costs.
FTMs are faster when it comes to responding to frontline state of affairs. It results in
creating a motivational environment, as well as effective control, as line managers are in
constant contact with frontline staff.
FTMs better able to understand the vision and mission of the company when
organizational delegate responsibilities to them.
AeroCo that it had to reform its way of doing business in order to improve its market
Competitiveness and AeroCo has strategically designed the duties of First tier managers.
In particular, it decided that it should embody a greater degree of responsibility
matching team skills with the market environment
development of team members
project management, including the planning and allocation of work
internal communications; and
Performance monitoring and control.
Strategic management of HRM policies, practices and procedures are contributing to the
performance of FTMs, thus organizational and business performance.