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Quadrant No.

Key Performance Indicator KPI Defnition Formula


Inventory of Departmental Key Performance Indicators(KPIs)
Mining
Financial
1 Proft variance
Measures the percentage variance in the actual proft amount and
the budgeted proft amount.
Following rating scale to be adhered :
5- 100% and above achievement
4- Between 86%-99% achievement
3- Between 76%-85% achievement
2- Between 61%-75% achievement
1- Below 60% achievement
Actual proft (in Rs.)
Budgeted proft (in Rs.)
2 Proft variance per tonne
Measures the percentage variance in the actual proft amount per
tonne and the budgeted proft amount per tonne.
Following rating scale to be adhered :
5- 100% and above achievement
4- Between 86%-99% achievement
3- Between 76%-85% achievement
2- Between 61%-75% achievement
1- Below 60% achievement
Actual proft
(in Rs. per tonne)
Budgeted proft
(in Rs. per tonne)
3 Selling price per tonne
Measures the variance in the actual selling price per tonne and the
budgeted selling price for the year.
Following scale to be adhered to for rating:
5- if the actual selling price per tonne is 100% of the budget
4- if the actual selling price per tonne is between 91 to 99% of the
budget
3- if the actual selling price per tonne is between 81 to 90% of the
budget
2- if the actual selling price per tonne is between 61 to 80% of the
budget
1- if the actual selling price per tonne is below 60% of the budget
Actual selling price
(in Rs. per tonne)
Budgeted selling price
(in Rs. per tonne)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\2
Financial
4 Production cost per tonne
Measures the expenditure registered at the end of the reporting
period per ton of coal mined.
Following scale to be adhered to for rating:
5- if the actual production cost is less than or equal to 90%the
budget
4- if the actual production cost is between 91 to 95% of the budget
3- if the actual production cost is between 96 to 100% of the
budget
2- if the actual production cost is between 101% to 105% of the
budget
1- if the actual production cost is above 105% of the budget
Actual cost
(in Rs. per tonne)
Budgeted cost
(in Rs. per tonne)
5 OB Removal cost per cubic metre
Measures the expenditure registered at the end of the reporting
period per cubic metre of mineral rocks or coal mined.
Following scale to be adhered to for rating:
5- if the actual OB removal cost is less than or equal to 90% the
budget
4- if the actual OB removal cost is between 91 to 95% of the budget
3- if the actual OB removal cost is between 96 to 100% of the
budget
2- if the actual OB removal cost is between 101% to 105% of the
budget
1- if the actual OB removal cost is above 105% of the budget
Actual cost
(in Rs. per cubic metre)
Budgeted cost
(in Rs. per cubic metre)
6
Explosive consumption per cubic
metre of OBR
Measures the amount of explosives measured in kilograms used for
dislocating one cubic metre of spoil broken from the solid rock.
Following scale to be adhered to for rating:
5- if the actual OB removed is 91% or above of the budget
4- if the actual OB removed is between 81 to 90% of the budget
3- if the actual OB removed is between 71 to 80% of the budget
2- if the actual OB removed is between 61 to 70% of the budget
1- if the actual OB removed is less than 60% of the budget
Actual cubic metre of OB removed
per kg of explosives consumed
Budgeted cubic metre of OB
removed per kg of explosives
consumed
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\3
Financial
7
Wagon Under & Over loading
charges per tonne
Measures the actual charges of under and over loading incurred
relative to the budgeted under and over loading charges to be
incurred.
Following scale to be adhered to for rating:
5- if the actual under & over loading cost is less than or equal to
90% the budget
4- if the actual under & over loading cost is between 91 to 95% of
the budget
3- if the actual under & over loading cost is between 96 to 100% of
the budget
2- if the actual under & over loading cost is between 101% to 105%
of the budget
1- if the actual under & over loading cost is over 105% of the budget
Actual under & over loading
charges incurred (in Rs. per tonne)
Budgeted under & over loading
charges incurred (in Rs. per tonne)
8
% Technical accuracy of NIT
specifcations
Measures the percentage of contracts which are re-tendered
because of technical discrepancies in NIT specifcations.
Following scale to be adhered to for rating:
5- if no contracts were re-tendered due to technical discrepancies
4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts
3- if the number of contracts that were re-tendered is between 6 to
10% of the total number of contracts
2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts
1- if the number of contracts that were re-tendered is more than
15% of the total number of contracts
Number of contracts re-tendered
due to technical discrepancies in NIT
specifcations
9
Addition of new legal case (Mining
related)
Measures the number of legal cases added during the year because
of the discrepancies caused by Mining department.
Following scale to be adhered to for rating:
5- if the number of legal cases added during the year is zero
4- if the number of legal cases added during the year is upto 2
3- if the number of legal cases added during the year is between 3
to 4
2- if the number of legal cases added during the year is between 4
to 5
1- if the number of legal cases added during the year is more than 5
Number of Mining related cases added
during the year
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\4
Financial
10
% Technical accuracy in scrutiny of
bid documents
Measures the percentage of repair contracts which are re-tendered
because of technical discrepancies in scrutiny of bid documents.
Following scale to be adhered to for rating:
5- if no contracts were re-tendered due to technical discrepancies
4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts
3- if the number of contracts that were re-tendered is between 6 to
10% of the total number of contracts
2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts
1- if the number of contracts that were re-tendered is more than
15% of the total number of contracts
Number of contracts re-tendered due to
technical discrepancies in scrutiny of bid
documents
11
Production manshifts loss due to
accidents
Measures the total number of productive manshifts lost because of
accidents or fatalities.
Following scale to be adhered to for rating:
5- if the number of shifts in which production could not be done
because of accidents is zero
4- if the number of shifts in which production could not be done
because of accidents is upto 1% of the total shifts
3- if the number of shifts in which production could not be done
because of accidents is between 1 to 2% of the total shifts
2- if the number of shifts in which production could not be done
because of accidents is between 2 to 3% of the total shifts
1- if the number of shifts in which production could not be done
because of accidents is more than 3% of the total shifts
Number of shifts in which
production could not be done
because of accidents
Total number of manshifts
12 Store cost per tonne
Measures the store cost incurred for per ton in the current year
relative to the budgeted store cost.
Following scale to be adhered to for rating:
5- if the actual store cost is less than or equal to 90% the budget
4- if the actual store cost is between 91 to 95% of the budget
3- if the actual store cost is between 96 to 100% of the budget
2- if the actual store cost is between is between 101% to 105% of
the budget
1- if the actual store cost over 105% of the budget
Actual store cost
(In Rs. per tonne)
Budgeted store cost
(in Rs. per tonne)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\5
Financial
13 Coal sales realization per ton
Measures the percentage variation in the realization amount of per
tonne of coal relative to the estimated realization for that year.
Following scale to be adhered to for rating:
5- if the actual coal sale realization per tonne is 100% of the
projected realization per tonne
4- if the actual coal sale realization per tonne is between 91 to 99%
of the projected realization per tonne
3- if the actual coal sale realization per tonne is between 81 to 90%
of the projected realization per tonne
2- if the actual coal sale realization per tonne is between 61 to 80%
of the projected realization per tonne
1- if the actual coal sale realization per tonne is below 60% of the
projected realization per tonne
Actual realization (In Rs. per
tonne) from the sale of coal
during the year
Projected realization (in Rs. per
tonne) from the sale of coal for
the year
14
Bonus earned against coal quantity
despatched
Measures the total amount of bonus which is earned for
despatching additional coal vis a vis threshhold .
Following scale to be adhered to for rating:
5- if the bonus received is 91% or above of the target
4- if the bonus received is between 81 to 90% of the target
3- if the bonus received is between 71 to 80% of the target
2- if the bonus received is between 61 to 70% of the target
1- if the bonus received is less than 60% of the target
Actual bonus (in Rs.) received
during the year
Targeted bonus (in Rs.) to be
received during the year
15 Cash against sales realized
Measures the percentage of cost realisation in current year.
Following scale to be adhered to for rating:
5- if the realization amount is 91% or above of the total billed
amount
4- if the realization amount is between 81 to 90% of the total billed
amount
3- if the realization amount is between 71 to 80% of the total billed
amount
2- if the realization amount is between 61 to 70% of the total billed
amount
1- if the realization amount is less than 60% of the total billed
amount
Total amount realized (in Rs.)
Total billed amount (in Rs.)
in the current year
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\6
Financial
16
Stone / Shale / Extraneous material
compensation
Measures the reduction in the total amount of Stone / Shale /
Extraneous material compensation which has been paid to the
customers.
Following scale to be adhered to for rating:
5- if no Stone / Shale / Extraneous material compensation has been
paid
4- if the Stone / Shale / Extraneous material compensation per
tonne is less than the last year's Stone / Shale / Extraneous
material compensation
3- if the Stone / Shale / Extraneous material compensation per
tonne is equal to the last year's Stone / Shale / Extraneous
material compensation
2- if the Stone / Shale / Extraneous material compensation per
tonne is more than the last year's Stone / Shale / Extraneous
material compensation per tonne by 1%
1- if the Stone / Shale / Extraneous material compensation per
tonne is more than the last year's Stone / Shale / Extraneous
material compensation per tonne by more than 1%
Stone / Shale / Extraneous
material compensation paid
(Rs./per tonne) in the
previous year
Stone / Shale / Extraneous
material compensation paid
(Rs./per tonne) in the previous
year in the current year
17 Demurrage free despatch
Measures the percentage of dispatch schedule without any
demurrage levied on it.
Following scale to be adhered to for rating:
5- if the proportional number of demurrage levied is 0 to 5% of
total number of times demurrage levied on the subsidiary during
the year
4- if the proportional number of demurrage levied is 6 to 10% of
total number of times demurrage levied on the subsidiary during
the year
3- if the proportional number of demurrage levied is 11 to 15% of
total number of times demurrage levied on the subsidiary during
the year
2- if the proportional number of demurrage levied is 16 to 20% of
total number of times demurrage levied on the subsidiary during
the year
1- if the proportional number of demurrage levied is 20% or more
than 20% of total number of times demurrage levied on the
subsidiary during the year
Proportional number of times
demurrage levied due to non
- availability of coal
Total number of times
demurrage levied on the
subsidiary during the year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\7
Financial
18 Variable Cost Index
Measures the diference between the standard variable overheads
absorbed in production and the actual variable overheads incurred.
Note: Variable cost includes overtime, sunday deployment, power
and POL.
Following scale to be adhered to for rating:
5- if the actual variable cost per tonne is less than or equal to 90%
the budget
4- if the actual variable cost per tonne is between 91 to 95% of the
budget
3- if the actual variable cost per tonne is between 96 to 100% of the
budget
2- if the actual variable cost per tonne is between 101% to 105% of
the budget
1- if the actual variable cost per tonne is over 105% of the budget"
Actual variable cost
(in Rs. per tonne)
Budgeted variable cost
(in Rs. per tonne)
19
Production manshifts loss due to IR
problems
Measures the total number of productive manshifts lost because of
IR problems
Following scale to be adhered to for rating:
5- if the number of shifts in which production could not be done
because of IR problems is zero
4- if the number of shifts in which production could not be done
because of IR problems is upto 1% of the total shifts
3- if the number of shifts in which production could not be done
because of IR problems is between 1 to 2% of the total shifts
2- if the number of shifts in which production could not be done
because of IR problems is between 2 to 3% of the total shifts
1- if the number of shifts in which production could not be done
because of IR problems is more than 3% of the total shifts
Number of shifts in which
production could not be done
because of IR problems
Total number of manshifts
20
Dispatch target achievement
overall (Rs.) %
Measures the sector wise despatch against the sector wise target.
Following scale to be adhered to for rating:
5- if the actual dispatch value is 91% or above of the target value
4- if the actual dispatch value is between 81 to 90% of the target
value
3- if the actual dispatch value is between 71 to 80% of the target
value
2- if the actual dispatch value is between 61 to 70% of the target
value
1- if the actual dispatch value is less than 60% of the target value
Actual despatch (in Rs.)
Targeted despatch (in Rs.)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\8
Financial 21 Loss Variance per tonne
Measures the percentage variance in the actual loss amount per
tonne and the budgeted loss amount per tonne.
Following rating scale to be adhered :
5- 100% and above achievement
4- Between 86%-99% achievement
3- Between 76%-85% achievement
2- Between 61%-75% achievement
1- Below 60% achievement
a. Budgeted loss per tonne -
actual loss per tonne
Budgeted loss per tonne
b. i. If the answer of above is positive,
then add 100 to the answer to get
achievement %
ii. If the answer of above is negative,
then subtract 100 to the answer to get
achievement %
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\9
Customer
1 Coal grade materialization
Measures the total amount of coal dispatched as per declared grade
which shows improvement in coal quality
Following scale to be adhered to for rating:
5- if 91% or above quantity of coal despatched is as per the
declared grade
4- if 81 to 90% quantity of coal despatched is as per the declared
grade
3- if 71 to 80% quantity of coal despatched is as per the declared
grade
2- if 61 to 70% quantity of coal despatched is as per the declared
grade
1- if 60% or less than 60% quantity of coal despatched as per the
declared grade
Total coal dispatched
within declared grade (in tonnes)
Total coal dispatched (in tonnes)
2
Reduction in unauthorised
absenteeism
Measures the volume of time lost due to unauthorised absence from
the workplace or from a duty or obligation.
Following scale to be adhered to for rating:
5- if the unauthorised absenteeism % in the current year is 0 %
4- if the unauthorised absenteeism % in the current year is 1 to 3%
3- if the unauthorised absenteeism % in the current year is 4 to 6%
2- if the unauthorised absenteeism % in the current year is 7 to 9%
1- if the unauthorised absenteeism % in the current year is 10% or
more than 10%
Unauthorised absenteeism
% in the current year
3
Dispatch target achievement by
road mode
Measures the percentage achievement of the dispatch target
through road mode relative to the budgeted dispatch target.
Following scale to be adhered to for rating:
5- if the quantity dispatched by road is 91% or above of the
budgeted quantity
4- if the quantity dispatched by road is between 81 to 90% of the
budgeted quantity
3- if the quantity dispatched by road is between 71 to 80% of the
budgeted quantity
2- if the quantity dispatched by road is between 61 to 70% of the
budgeted quantity
1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Actual coal
dispatched through
road (in tonnes)
Budgeted coal to
be dispatched through
road (in tonnes)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\10
Customer
4 Grievance redressal index
Measures the number of grievances of employees that have been
addressed.
Note: A complaint register should be maintained.
Following scale to be adhered to for rating:
5- if the number of grievances redressed is 91% or above of the
grievances recorded
4- if the number of grievances redressed is between 81 to 90% of
the grievances recorded
3- if the number of grievances redressed is between 71 to 80% of
the grievances recorded
2- if the number of grievances redressed is between 61 to 70% of
the grievances recorded
1- if the number of grievances redressed is less than 60% of the
grievances recorded
No. of grievances redressed
during the year
Total No. of grievances
recorded during the year
5
Inventory in terms of months
Consumption - mining related
spares
Measures the number of months running for which inventory is
being purchased and stocked.
Note: Running inventory = Total inventory - Dead inventory.
Following scale to be adhered to for rating:
5- if actual inventory (in months) is equal or less than the inventory
norm
4- if actual inventory (in months) is upto 10% of the inventory norm
3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm
2- if actual inventory (in months) is between 21 to 30% of the
inventory norm
1- if actual inventory (in months) is above 31% of the inventory
norm
Inventory in value as on
31st March
Total consumption in
value during the year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\11
Customer
6
Inventory in terms of months
Consumption - mining related
consumable
Measures the number of months running for which inventory is
being purchased and stocked.
Note: Running inventory = Total inventory - Dead inventory.
Following scale to be adhered to for rating:
5- if actual inventory (in months) is equal or less than the inventory
norm
4- if actual inventory (in months) is upto 10% of the inventory norm
3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm
2- if actual inventory (in months) is between 21 to 30% of the
inventory norm
1- if actual inventory (in months) is above 31% of the inventory
norm
Inventory in value as on
31st March
Total consumption in
value during the year
7
Timely reply of Parliament/RTI
Queries
Measures the number of RTIs which have been replied on time
relative to total number of RTIs which have been replied.
Following scale to be adhered to for rating:
5- if the number of Parliament/RTI Queries replied within time is
100%
4- if the number of Parliament/RTI Queries replied on time is
between 98%-99% of the total queries received
3- if the number of Parliament/RTI Queries replied on time is
between 96%-97% of the total queries received
2- if the number of Parliament/RTI Queries replied on time is
between 91%-95% of the total queries received
1- if the number of Parliament/RTI Queries replied on time is less
than 90% of the total queries received
Number of Parliament/RTI
Queries replied on time
Total number of Parliament/RTI
Queries replied
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\12
Customer
8 Coal delivered under E auction
Measures the amount of value paid orders refunded due to non
supply of required quantity of coal during the year.
Following scale to be adhered to for rating:
5- if the quantity delivered under e-auction is 91% or above of the
quantity booked
4- if the quantity delivered under e-auction is between 81 to 90%
of the quantity booked
3- if the quantity delivered under e-auction is between 71 to 80%
of the quantity booked
2- if the quantity delivered under e-auction is between 61 to 70%
of the quantity booked
1- if the quantity delivered under e-auction is less than 60% of the
quantity booked
Total order delivered
(in tonnes)
Total coal booked
under e auction (in tonnes)
9
Dispatch target achievement
overall (quantity) %
Measures the sector wise despatch against the sector wise target.
Following scale to be adhered to for rating:
5- if the quantity dispatched is 91% or above of the target
4- if the quantity dispatched is between 81 to 90% of the target
3- if the quantity dispatched is between 71 to 80% of the target
2- if the quantity dispatched is between 61 to 70% of the target
1- if the quantity dispatched is less than 60% of the target
Actual despatch (in tonnes)
Targeted despatch (in tonnes)
10
Out of stock situation - Centralized
items
Measures the number of times an item was unavailable in the stores,
when demanded.
Following scale to be adhered to for rating:
5- if the number of NA issued for non indented items is zero
4- if the number of NA issued for non indented items is between 1
to 4
3- if the number of NA issued for non indented items is between 5
to 6,
2- if the number of NA issued for non indented items is between 7
to 12,
1- if the number of NA issued for non indented items is more than
12.
Number of NA issued for non-indented
items in current year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\13
Customer
11
Out of stock situation -
Decentralized items
Measures the number of times an item was unavailable in the stores,
when demanded.
Following scale to be adhered to for rating:
5- if the number of NA issued for non indented items is zero
4- if the number of NA issued for non indented items is between 1
to 4
3- if the number of NA issued for non indented items is between 5
to 6,
2- if the number of NA issued for non indented items is between 7
to 12,
1- if the number of NA issued for non indented items is more than
12.
Number of NA issued for non-indented
items in current year
12 Welfare expenditure
Measures the amount of expenditure incurred on welfare activities
relative to the budgeted expenditure to be incurred on welfare
activities.
Following scale to be adhered to for rating:
5- if the actual welfare expenditure is 91% or above of the
budgeted welfare
4- if the actual welfare expenditure is between 81 to 90% of the
budgeted welfare
3- if the actual welfare expenditure is between 71 to 80% of the
budgeted welfare
2- if the actual welfare expenditure is between 61 to 70% of the
budgeted welfare
1- if the actual welfare expenditure is less than 60% of the
budgeted welfare
Actual welfare
expenditure (in Rs.)
Budgeted welfare
expenditure (in Rs.)
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\14
Customer
13 Utilization of manshift
Measures the efciency with which manshift hours are being utilized
measured by the actual attendance rate during the period relative to
the budgeted attendance.
Following scale to be adhered to for rating:
5- if the actual manshifts used are 91% or above vis a vis the
budgeted manshifts
4- if the actual manshifts used are between 81 to 90% of the
budgeted manshifts
3- if the actual manshifts used are between 71 to 80% of the
budgeted manshifts
2- if the actual manshifts used are between 61 to 70% of the
budgeted manshifts
1- if the actual manshifts used are less than 60% of the budgeted
manshifts
Actual manshifts used
during the period
Total budgeted manshifts
during the period
14
Number of tripartite/bipartite
meetings
Measures the number of tripartite/bipartite meetings which have
been conducted during the year relative to the number of meetings
to be conducted. Following scale to be adhered to for rating:
5- if the number of meetings held are 91% or above of the targeted
meetings
4- if the number of meetings held are between 81 to 90% of the
targeted meetings
3- if the number of meetings held are between 71 to 80% of the
targeted meetings
2- if the number of meetings held are between 61 to 70% of the
targeted meetings
1- if the number of meetings held are less than 60% of the targeted
meetings
Actual number of tripartite/
bipartite meetings held
Budgeted number of tripartite
bipartite meetings to be held
15 Sand Stowing
Measures the degree to which the unsafe mining is minimised by
doing appropriate sand stowing taking the statutory guidelines into
consideration.
Following rating scale to be adhered for rating :
5- If percentage is between 91% -100%
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 61%-70%
1- If percentage is 60% or less than 60%
Actual Sand stowing done
(in cubic meter)
Target Sand stowing to be done
(in cubic meter) as per statutory
requirement
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\15
Customer
16 Explosive Utilization
Measures the utilization of explosives which is determined by the
quantity used vis a vis quantity demanded for use.
Following scale to be adhered to for rating:
5- if the quantity of explosives used is 91% or above of the quantity
demanded
4- if the quantity of explosives used is between 81 to 90% of the
quantity demanded
3- if the quantity of explosives used is between 71 to 80% of the
quantity demanded
2- if the quantity of explosives used is between 61 to 70% of the
quantity demanded
1- if the quantity of explosives used is less than 60% of the quantity
demanded
Quantity of explosives used
(in kg.)
Quantity of explosives
demanded (in kg.)
17
Dispatch target achievement by rail
mode
Measures the percentage achievement of the dispatch target
through road mode relative to the budgeted dispatch target.
Following scale to be adhered to for rating:
5- if the quantity dispatched by road is 91% or above of the
budgeted quantity
4- if the quantity dispatched by road is between 81 to 90% of the
budgeted quantity
3- if the quantity dispatched by road is between 71 to 80% of the
budgeted quantity
2- if the quantity dispatched by road is between 61 to 70% of the
budgeted quantity
1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Actual tonnes of coal dispatched
through rail (in tonnes)
Budgeted tonnes of coal to be
dispatched through rail
(in tonnes)
18
Variation in Reported Mined out
Coal & Coal Dispatched as per In-
situ measurement
Measures the degree to which the variation in Reported Mined out
Coal & Coal Dispatched is identifed as per In-situ measurement
keeping the guidelines of yellow book into consideration.
Following scale to be adhered to for rating:
5- if the variation is +1 or more than +1
4- if the variation is +1 to -1
3- if the variation is -1 to -3
2- if the variation is -3 to -4
1- if the variation is -4 to -5 or more than -5
Variation as identifed as per
In-situ measurement.
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\16
Customer
19
Variation in physically measured
OB & Reported OBR as per In-situ
measurement
Measures the degree to which the variation in physically measured
OB & Reported OB removal is identifed as per In-situ measurement
keeping the guidelines of yellow book into consideration.
Following scale to be adhered to for rating:
5- if the variation is +1 or more than +1
4- if the variation is +1 to -0
3- if the variation is 0 to -1
2- if the variation is -1 to -2
1- if the variation is -2 or more than -2
Variation as identifed as per In-situ
measurement.
20
Dust suppression & control through
water spraying
Measures the number of cases of PM beyond permissible limits.
Following rating scale to be adhered for rating :
5- If percentage is 0 %
4- If percentage is between 1% -10%
3- If percentage is between 11%-20%
2- If percentage is between 21%-30%
1- If percentage is more than 30%
Number of cases of PM
beyond permissible limits
Total number of sample
21 Sump Development
Measures the degree to which the implementation of Annual Action
Plan for accumulation of water for pumping purpose has been
implemented.
Following rating scale to be adhered for rating :
5- If percentage is between 91% -100%
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 61%-70%
1- If percentage is 60% or less than 60%
Actual volume of sump created
(in cubic metre)
Planned volume of sump to be
created (in cubic metre)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\17
Customer
22
UG Equipment utilization (on roll
basis)
Measures the actual utilization of equipments by against the norm.
Following scale to be adhered to for rating:
5- if the actual utilization of UG equipments is 91% or above of the
utilization as per norm
4- if the actual utilization of UG equipments is between 81 to 90%
of the utilization as per norm
3- if the actual utilization of UG equipments is between 71 to 80%
of the utilization as per norm
2- if the actual utilization of UG equipments is between 61 to 70%
of the utilization as per norm
1- if the actual utilization of UG equipments is less than 60% of the
utilization as per norm
Actual utilization of
UG equipments
Utilization of UG equipments
as per norm
23
OC Equipment utilization (on roll
basis)
Measures the actual utilization of equipments by against the norm.
Following scale to be adhered to for rating:
5- if the actual utilization of OC equipments is 91% or above of the
utilization as per norm
4- if the actual utilization of OC equipments is between 81 to 90%
of the utilization as per norm
3- if the actual utilization of OC equipments is between 71 to 80%
of the utilization as per norm
2- if the actual utilization of OC equipments is between 61 to 70%
of the utilization as per norm
1- if the actual utilization of OC equipments is less than 60% of the
utilization as per norm
Actual utilization of
OC equipments
Utilization of OC equipments
as per norm
24
Maturity of mining related tender -
centralised item
Measures the number of tenders which were fnalized within validity
period relative to the total number of tenders placed.
Following scale to be adhered to for rating:
5- if the number of tenders fnalized within validity period is 91%
and above of the tenders foated
4- if the number of tenders fnalized within validity period is
between 81 to 90% of the tenders foated
3- if the number of tenders fnalized within validity period is
between 71 to 80% of the tenders foated
2- if the number of tenders fnalized within validity period is
between 61 to 70% of the tenders foated
1- if the number of tenders fnalized within validity period is less
than 60% of the tenders foated
Number of tenders fnalized
within the validity period
Number of tenders foated during
the year
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\18
Customer
25
Maturity of mining related tender -
decentralised item
Measures the number of tenders which were fnalized within validity
period relative to the total number of tenders placed.
Following scale to be adhered to for rating:
5- if the number of tenders fnalized within validity period is 91%
and above of the tenders foated
4- if the number of tenders fnalized within validity period is
between 81 to 90% of the tenders foated
3- if the number of tenders fnalized within validity period is
between 71 to 80% of the tenders foated
2- if the number of tenders fnalized within validity period is
between 61 to 70% of the tenders foated
1- if the number of tenders fnalized within validity period is less
than 60% of the tenders foated
Number of tenders fnalized
within the validity period
Number of tenders foated during
the year
26 % of sized coal dispatched by rail
Measures the percentage of sized (crushed) coal dispatched as per
the Annual Action Plan (AAP).
Note: the grade of dispatched coal should be as per the MoU target.
Following scale to be adhered to for rating:
5- if the quantity of sized coal is 91% or above vis a vis the total
quantity dispatched
4- if the quantity of sized coal is between 81 to 90% vis a vis the
total quantity dispatched
3- if the quantity of sized coal is between 71 to 80% vis a vis the
total quantity dispatched
2- if the quantity of sized coal is between 61 to 70% vis a vis the
total quantity dispatched
1- if the quantity of sized coal is less than 60% or less vis a vis the
total quantity dispatched
Quantity of sized (crushed)
coal dispatched
Total quantity of coal dispatched
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\19
Customer
27 HEMM Availability %
Measures the efectiveness with which HEMM equipments are being
maintained for ensuring their optimum availability to produce OB &
Coal.
Following scale to be adhered to for rating:
5- if the actual availability is above the CMPDI norm
4- if the actual availability is equal to the CMPDI norm
3- if the actual availability is less than to the CMPDI norm by by to
5%
2- if the actual availability is less than to the CMPDI norm by 10%
1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability
Availability norm as per CMPDI
28 UG Equipemnt Availability %
Measures the efectiveness with which UG equipments are being
maintained for ensuring their optimum availability to produce OB &
Coal.
Following scale to be adhered to for rating:
5- if the actual availability is above the CMPDI norm
4- if the actual availability is equal to the CMPDI norm
3- if the actual availability is less than to the CMPDI norm by by to
5%
2- if the actual availability is less than to the CMPDI norm by 10%
1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability
Availability norm as per CMPDI
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\20
Internal
Process
1
Departmental Coal Production
achievement % - annual
Measures the actual quantity of coal produced for the organisation
v/s target.
Following scale to be adhered to for rating:
5- if the actual coal production is 91% or above of the targeted
production
4- if the actual coal production is between 81 to 90% of the
targeted production
3- if the actual coal production is between 71 to 80% of the
targeted production
2- if the actual coal production is between 61 to 70% of the
targeted production
1- if the actual coal production is less than 60% of the targeted
production
Actual Coal Production
(in tonnes)
Budgeted Coal Production
(in tonnes)
2
Departmental OB removal
achievement % - annual
Measures the actual quantity of OB removed for the organisation v/s
target.
Following scale to be adhered to for rating:
5- if the actual OB removed is 91% or above of the targeted
removal
4- if the actual OB removed is between 81 to 90% of the targeted
removal
3- if the actual OB removed is between 71 to 80% of the targeted
removal
2- if the actual OB removed is between 61 to 70% of the targeted
removal
1- if the actual OB removed is less than 60% of the targeted
removal
Actual OB Removed
(in cubic meter)
Budgeted OB Removal
(in cubic meter)
3
% Departmental OC coal production
- annual
Measures the total percentage of actual coal production being done
from open cast mines relative to the budgeted open cast production.
Following scale to be adhered to for rating:
5- if the actual OC production is 91% or above of the targeted
production
4- if the actual OC production is between 81 to 90% of the targeted
production
3- if the actual OC production is between 71 to 80% of the targeted
production
2- if the actual OC production is between 61 to 70% of the targeted
production
1- if the actual OC production is less than 60% of the targeted
production
Actual OC production
(in tonnes)
Budgeted OC production
(in tonnes)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\21
Internal
Process
4
% Departmental UG coal
production - annual
Measures the total percentage of actual coal production being done
from under ground mines relative to the budgeted under ground
production. Following scale to be adhered to for rating:
5- if the actual UG production is 91% or above of the targeted
production
4- if the actual UG production is between 81 to 90% of the targeted
production
3- if the actual UG production is between 71 to 80% of the targeted
production
2- if the actual UG production is between 61 to 70% of the targeted
production
1- if the actual UG production is less than 60% of the targeted
production
Actual UG production
(in tonnes)
Budgeted UG production
(in tonnes)
5
% Departmental Quarterly Coal
Production schedule adherence
Measures the degree to which coal production targets were
achieved on quarterly basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of quarters in which targets are achieved is 100%
4- if the number of quarters in which targets are achieved is 75%
3- if the number of quarters in which targets are achieved is 50%
2- if the number of quarters in which targets are achieved is 25%
1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets
were achieved
4
6
% Departmental Quarterly OB
Production schedule adherence
Measures the degree to which OB removal targets were achieved on
quarterly basis during the measurement period of time. Following
scale to be adhered to for rating:
5- if the number of quarters in which targets are achieved is 100%
4- if the number of quarters in which targets are achieved is 75%
3- if the number of quarters in which targets are achieved is 50%
2- if the number of quarters in which targets are achieved is 25%
1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets
were achieved
4
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\22
Internal
Process
7
% Departmental Shift Coal
Production schedule adherence
Measures the degree to which coal production targets were
achieved on shift basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of shifts in which targets are achieved are 91% or
above of the target
4- if the number of shifts in which targets are achieved are between
81 to 90% of the target
3- if the number of shifts in which targets are achieved are between
71 to 80% of the target
2- if the number of shifts in which targets are achieved are between
61 to 70% of the target
1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter
in which targets were achieved
Total number of shifts in a quarter
8
% Departmental Shift OB
Production schedule adherence
Measures the degree to which OB removal targets were achieved on
shift basis during the measurement period of time. Following scale
to be adhered to for rating:
5- if the number of shifts in which targets are achieved are 91% or
above of the target
4- if the number of shifts in which targets are achieved are between
81 to 90% of the target
3- if the number of shifts in which targets are achieved are between
71 to 80% of the target
2- if the number of shifts in which targets are achieved are between
61 to 70% of the target
1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in
which targets were achieved
Total number of shifts in a quarter
9
Departmental Output per man shift
- Overall
Measures the actual overall output per manshift relative to the
budgeted overall output.
Following scale to be adhered to for rating:
5- if the actual OMS achieved is 91% or above of the bugdet
4- if the actual OMS achieved is between 81 to 90% of the bugdet
3- if the actual OMS achieved is between 71 to 80% of the bugdet
2- if the actual OMS achieved is between 61 to 70% of the bugdet
1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS
Budgeted OMS
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\23
Internal
Process
10
Departmental Output per man shift
(Underground)
Measures the actual overall underground output per manshift
relative to the budgeted overall output.
Following scale to be adhered to for rating:
5- if the actual OMS achieved is 91% or above of the bugdet
4- if the actual OMS achieved is between 81 to 90% of the bugdet
3- if the actual OMS achieved is between 71 to 80% of the bugdet
2- if the actual OMS achieved is between 61 to 70% of the bugdet
1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS
Budgeted OMS
11
Departmental Output per man shift
(Open cast)
Measures the actual overall open cast output per manshift relative to
the budgeted overall output.
Following scale to be adhered to for rating:
5- if the actual OMS achieved is 91% or above of the bugdet
4- if the actual OMS achieved is between 81 to 90% of the bugdet
3- if the actual OMS achieved is between 71 to 80% of the bugdet
2- if the actual OMS achieved is between 61 to 70% of the bugdet
1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS
Budgeted OMS
12
Compliance to Safety committee
observations
Measures the adherence to safety norms of the PIT safety committee.
Following scale to be adhered to for rating:
5- if the number of observations complied with are 91% or above
of the total
4- if the number of observations complied with are between 81 to
90% of the total
3- if the number of observations complied with are between 71 to
80% of the total
2- if the number of observations complied with are between 61 to
70% of the total
1- if the number of observations complied with are less than 60%
of the total
No. of observations received from
pit safety committee complied
Total no. of observations
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\24
Internal
Process
13
Night shift inspections & report
submission
Measures the number of night inspections which have been carried
out relative to scheduled number of inspections to be carried out.
Following scale to be adhered to for rating:
5- if number of night inspections done is 91% or above vis a vis the
scheduled number of inspections required to be done
4- if number of night inspections done is between 81 to 90% of the
scheduled number of inspections required to be done
3- if number of night inspections done is between 71 to 80% of the
scheduled number of inspections required to be done
2- if number of night inspections done is between 61 to 70% of the
scheduled number of inspections required to be done
1- if number of night inspections done is less than 60% of the
scheduled number of inspections required to be done
Actual number of night
inspections done
Scheduled number of night
inspections to be done as per
statutory law
14 UG inspection rate
Measures the efciency with which the UG inspections are being
carried out relative to the number of working days.
Following scale to be adhered to for rating:
5- if number of night inspections done is 91% or above vis a vis the
scheduled number of inspections required to be done
4- if number of night inspections done is between 81 to 90% of the
scheduled number of inspections required to be done
3- if number of night inspections done is between 71 to 80% of the
scheduled number of inspections required to be done
2- if number of night inspections done is between 61 to 70% of the
scheduled number of inspections required to be done
1- if number of night inspections done is less than 60% of the
scheduled number of inspections required to be done
Actual number of
inspections conducted
Total number of working days
15
Updation of face support - Roof
Bolts
Measures the number of roof bolts installed and % completion
against face progress.
Following scale to be adhered to for rating:
5- if the number of roof bolts installed is 91% or above of the target
4- if the number of roof bolts installed is between 81 to 90% of the
target
3- if the number of roof bolts installed is between 71 to 80% of the
target
2- if the number of roof bolts installed is between 61 to 70% of the
target
1- if the number of roof bolts installed is less than 60% of the target
No of roof bolts installed
No. of bolts required to be
installed as per support plan
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\25
Internal
Process
16
Finalization of coal transportation
contract
Measures the efciency in fnalizing the coal transportation contracts
before the expiry of the same relative to total number of contracts in
place.
Following scale to be adhered to for rating:
5- if the number of contracts fnalized by due date are 91% and
above
4- if the number of contracts fnalized by due date are between 81
to 90%
3- if the number of contracts fnalized by due date are between 71
to 80%
2- if the number of contracts fnalized by due date are between 61
to 70%
1- if the number of contracts fnalized by due date are less than
60%
Number of contracts fnalized on
or before expiry of the existing
contract
Total number of coal transport
contracts that are required to be
renewed
17
Construction of preparatory
stoppings & Sectionalisation of the
U/G area
Measures the sectionlisation of u/g section after completion of
development or as per the programme if the section is not being
simultaneously depillered.
Following scale to be adhered to for rating:
5- if the number of ventilation stoppings completed is 91% or
above of the target
4- if the number of ventilation stoppings completed is between 81
to 90% of the target
3- if the number of ventilation stoppings completed is between 71
to 80% of the target
2- if the number of ventilation stoppings completed is between 61
to 70% of the target
1- if the number of ventilation stoppings completed is between 81
to 90% of the target
Actual number of stoppings
completed within the defned
timeframe
Targeted number of stoppings to
be completed
18
Timely preparation & submission of
material budget
Measures the preparation of material budget and its submission to
head quarter within scheduled time period.
Following scale to be adhered to for rating:
5- On or before time
4- if delayed by a wee
3- if delayed by 2 weeks
2- if delayed by 3 weeks
1- If never submitted.
Note: The target for submission is August.
Delay measured in days
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\26
Internal
Process
19
Contract worker non-compliance
index
Measures the non-compliance with respect to contract worker
related issues.
Following scale to be adhered to for rating:
5- if number of violations in current year is zero
4- if number of violations in current year is less than previous year
3- if number of violations in current year is equal to previous year,
2- if number of violations in current year is more than previous year
1- if number of violations in current year is double than previous
year
No. of violated cases reported in
the current year
No. of violated cases reported in
the previous year
20 Utilisation of revenue budget
Measures the actual utilisation/expenditure against the provision.
Following rating scale to be adhered for rating :
5- If percentage is 91% and above
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 71%-60%
1- If percentage is less than 60
Actual revenue cost
per cubic metre
Budgeted revenue cost
per cubic metre
21
Number of safety violations
identifed in mining dept by DGMS
Measures the total number of safety violations identifed in the
mining dept by DGMS.
Following scale to be adhered to for rating:
5- if number of violations identifed is 91% or above of the actual
number violations in mining dept
4- if number of violations identifed is between 81 to 90% of the
actual number violations in mining dept
3- if number of violations identifed is between 71 to 80% of the
actual number violations in mining dept
2- if number of violations identifed is between 61 to 70% of the
actual number violations in mining dept
1- if number of violations identifed is less than 60% of the actual
number violations in mining dept
Number of safety violations
identifed in mining dept.
Total number of safety
violations identifed
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\27
Internal
Process
22
Number of safety violations
identifed in mining dept by ISO
auditors
Measures the total number of safety violations identifed in the
mining dept by ISO auditors.
Following scale to be adhered to for rating:
5- if number of violations identifed is 91% or above of the actual
number violations in mining dept
4- if number of violations identifed is between 81 to 90% of the
actual number violations in mining dept
3- if number of violations identifed is between 71 to 80% of the
actual number violations in mining dept
2- if number of violations identifed is between 61 to 70% of the
actual number violations in mining dept
1- if number of violations identifed is less than 60% of the actual
number violations in mining dept
Number of safety violations
identifed in mining dept.
Total number of safety
violations identifed
23 Coal stock reduction
Measures the % reduction in stock of coal in current year as
compared to last year.
Following scale to be adhered to for rating:
5- if the coal stock is less than that of previous year
4- if the coal stock is equal to previous year
3- if the coal stock is more than the previous year by upto 5%
2- if the coal stock is more than the previous year by upto 10%
1- if the coal stock is more than the previous year by upto 15%
Coal stock as on 31st March
of the current year
Coal stock as on 31st March
of the previous year
24 Audit Paragraph
A measure that highlights the degree to which documentation and
process execution is in sync with the standard operating procedures
of the company.
Following scale to be adhered to for rating:
5- if the number of audit paragraphs that have been dropped is
100%
4- if the number of audit paragraphs that have been dropped is
between 91 to 99% of the number raised
3- if the number of audit paragraphs that have been dropped is
between 81 to 90% of the number raised
2- if the number of audit paragraphs that have been dropped is
between 61 to 80% of the number raised
1- if the number of audit paragraphs that have been dropped is less
than 60% of the number raised
Actual number of audit
paragraphs dropped
Actual number of audit
paragraphs raised
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\28
Internal
Process
25
% Performance appraisal
participation rate
Measures the % of employees who submitted the flled goal sheets
at the start of the year within the stipulated time frame out of the
total number of employees who were required to fll up the goal
sheets.
Following scale to be adhered to for rating:
5- if the number of employees who have submitted their appraisal
form by due date is 100%
4- if the number of employees who have submitted their appraisal
form by due date is between 95 to 99% of the total target
population of the eligible employees
3- if the number of employees who have submitted their appraisal
form by due date is between 91 to 94% of the total target
population of the eligible employees
2- if the number of employees who have submitted their appraisal
form by due date is between 81 to 90% of the total target
population of the eligible employees
1- if the number of employees who have submitted their appraisal
form by due date is less than 80% of the total target population
of the eligible employees
Number of employees who
submitted their appraisal form
within the due date
Total target population of the
eligible employees
26
% Performance appraisal completed
on time
Measures the proportion of employee performance appraisals
completed as scheduled (at the end of the year) from the total
appraisals due.
Following scale to be adhered to for rating:
5- if the number of employees who have been appraised by due
date is 100%
4- if the number of employees who have been appraised by due
date is between 95 to 99% of the total target population of the
eligible employees
3- if the number of employees who have been appraised by due
date is between 91 to 94% of the total target population of the
eligible employees
2- if the number of employees who have been appraised by due
date is between 81 to 90% of the total target population of the
eligible employees
1- if the number of employees who have been appraised by due
date is less than 80% of the total target population of the eligible
employees
No. of employees appraised
by due date
Total target population
of the employees
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\29
Internal
Process
27
Timely preparation of Manpower
Budget.
Measures the timeliness and efciency with which manpower
budget is formulated and the delay is measured in terms of
mandays.
Following scale to be adhered to for rating:
5- On or before time
4- if delayed by a week
3- if delayed by 2 weeks
2- if delayed by 3 weeks
1- If never submitted.
Delay measured in terms of weeks
28 % Maintenance backlog
Measures the number of machines which have undergone
scheduled maintenance.
Following scale to be adhered to for rating:
5- if the number of machines undergone schedule maintenance is
91% or above of the target
4- if the number of machines undergone schedule maintenance is
between 81 to 90% of the target
3- if the number of machines undergone schedule maintenance is
between 71 to 80% of the target
2- if the number of machines undergone schedule maintenance is
between 61 to 70% of the target
1- if the number of machines undergone schedule maintenance is
less than 60% of the target
Number of machines undergone
scheduled maintenance
Number of machines identifed
for scheduled maintenance
29
Timely renewal of AMC / RC /
statutory licenses
Measures the percentage of AMC / RC that are renewed within 2
months from the expiry date..
Following scale to be adhered to for rating:
5- if the number of AMC / RC /statutory licenses renewed within 2
months is 91% or above
4- if the number of AMC / RC /statutory licenses renewed within 2
months is between 81 to 90%
3- if the number of AMC / RC /statutory licenses renewed within 2
months is between 71 to 80%
2- if the number of AMC / RC /statutory licenses renewed within 2
months is between 61 to 70%
1- if the number of AMC / RC /statutory licenses renewed within 2
months is less than 60%
Number of AMC / RC /statutory
licenses renewed on or within 2
months of the expiry date
Total number of AMC / RC /
statutory licenses renewed
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\30
Internal
Process
30
Maintenance of siding stock / Coal
safety stock
Measures the number of times in coal stockout/loading shortage
related situation occurred in the current year due to non availiability
of coal at the siding point.
Following scale to be adhered to for rating:
5- if the number of times coal stockout/loading shortage related
situation occurred during the year is 0% of total rakes despatched
4- if the number of times coal stockout/loading shortage related
situation occurred during the year is 1 to 5% of total rakes
despatched
3- if the number of times coal stockout/loading shortage related
situation occurred during the year is 6 to 10% of total rakes
despatched
2- if the number of times coal stockout/loading shortage related
situation occurred during the year is 11 to 20% of total rakes
despatched
1- if the number of times coal stockout/loading shortage related
situation occurred during the year is more than 20% of total rakes
despatched
Number of times coal stockout or
loading shortage related situation
occurred during the year
Total rakes despatched
31 Compliance of DGMS violations
Measures the adherence to compliance with regards to the DGMS
violations relative to the total number of violations identifed.
Following scale to be adhered to for rating:
5- if the number of violations complied is 91% or above of the
violations identifed
4- if the number of violations complied is between 81 to 90% of the
violations identifed
3- if the number of violations complied is between 71 to 80% of the
violations identifed
2- if the number of violations complied is between 61 to 70% of the
violations identifed
1- if the number of violations complied is less than 60% of the
violations identifed
Number of DGMS violations
complied
Total number of DGMS violations
identifed
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\31
Internal
Process
32
Compliance of ISO auditor
violations
Measures the adherence to compliance with regards to the
ISO auditor violations relative to the total number of violations
identifed. Following scale to be adhered to for rating:
5- if the number of violations complied is 91% or above of the
violations identifed
4- if the number of violations complied is between 81 to 90% of the
violations identifed
3- if the number of violations complied is between 71 to 80% of the
violations identifed
2- if the number of violations complied is between 61 to 70% of the
violations identifed
1- if the number of violations complied is less than 60% of the
violations identifed
Number of violations complied
Total number of violations
identifed by ISO auditor
33
Timely submission of monthly
report
Measures the number of times when monthly report of power
requirement and availability of power is submitted to subsidiaries
and MoC on time.
Following scale to be adhered to for rating:
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted
2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of times monthly report
was submitted on time
Total number of months when
report was submitted
34
Annual MIS reports submitted on
time
Measures the delay in submission of annual report beyond
stipulated date.
Note: 30th June is the deadline for each year.
Following scale to be adhered to for rating:
5- On or before time
4- if delayed by a week
3- if delayed by 2 weeks
2- if delayed by 3 weeks
1- If never submitted.
Delay measured in days
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\32
Internal
Process
35 Coal stock measurement - monthly
Measures the actual number of coal stock measurements which have
been done and the report for same has been sent to the HQ on time
relative to the targeted number of measurements to be carried out.
Following scale to be adhered to for rating:
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted
2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock
measurements carried out &
reports sent to the HQ within
schedule time
Total number of coal stock
measurements to be carried out
36 Coal stock measurement - quarterly
Measures the actual number of coal stock measurements which have
been done and the report for same has been sent to the HQ on time
relative to the targeted number of measurements to be carried out.
Following scale to be adhered to for rating:
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted
2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock
measurements carried out &
reports sent to the HQ within
schedule time
Total number of coal stock
measurements to be carried out
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\33
Internal
Process
37
Coal stock measurement - half
yearly
Measures the actual number of coal stock measurements which have
been done and the report for same has been sent to the HQ on time
relative to the targeted number of measurements to be carried out.
Following scale to be adhered to for rating:
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted
2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock
measurements carried out &
reports sent to the HQ within
schedule time
Total number of coal stock
measurements to be carried out
38 Coal stock measurement - annually
Measures the actual number of coal stock measurements which have
been done and the report for same has been sent to the HQ on time
relative to the targeted number of measurements to be carried out.
Following scale to be adhered to for rating:
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted
2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock
measurements carried out &
reports sent to the HQ within
schedule time
Total number of coal stock
measurements to be carried out
39
Prohibitory orders issued under
section 22 by DGMS
Measures the number of prohibitory orders which have been issued
under section 22 which can be either a notice for closure or for
immediate closure. Following scale to be adhered to for rating:
5- if no order is issued
1- if any order is issued
Number of orders issued
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\34
Internal
Process
40
Machine Idle Hour due to non
availability of coal
Measures the actual time which for which machine is kept idle due
to non availability of coal.
Following scale to be adhered to for rating:
5- if the number of idle hours due to non avaliability of coal is less
than 1% of the total available working hours
4- if the number of idle hours due to non avaliability of coal is more
than 1% but less than 2% of the total available working hours
3- if the number of idle hours due to non avaliability of coal is more
than 2% but less than 3% of the total available working hours
2- if the number of idle hours due to non avaliability of coal is more
than 3% but less than 4% of the total available working hours
1- if the number of idle hours due to non avaliability of coal is more
than 4% of the total available working hours
Actual idle hours per day due to
non availability of coal
Available hours (Breakdown
hours + maintenance hours +
travel time)
41 Indent processing
Measures the extent to which the indent that has been submitted
to MM for initiating procurement is complete from all respect for
initiating procurement .
Following scale to be adhered to for rating:
5- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is 0%
4- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is between 1% to 2% of the total indents submitted
3- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is between 3% to 5% of the total indents submitted
2- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is between 6% to 8% of the total indents submitted
1- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is 8% or above of the total indents submitted
Number of indents where
Technical Scrutiny & other
parameters were furnished after
approval of indent by Competent
Authority
Department Total number
of Indents submitted to MM
Department
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\35
Internal
Process
42
Hired HEMM OB removal
achievement %
Measures the actual quantity of OB removed for the organisation
v/s target.
Following scale to be adhered to for rating:
5- if the actual OB removed is 91% or above of the targeted removal
4- if the actual OB removed is between 81 to 90% of the targeted
removal
3- if the actual OB removed is between 71 to 80% of the targeted
removal
2- if the actual OB removed is between 61 to 70% of the targeted
removal
1- if the actual OB removed is less than 60% of the targeted removal
Actual OB Removed
(in cubic metre)
Targeted OB Removal
(in cubic metre)
43 % Hired HEMM OC coal production
Measures the total percentage of actual coal production being done
from open cast mines relative to the budgeted open cast production.
Following scale to be adhered to for rating:
5- if the actual OC production is 91% or above of the targeted
production
4- if the actual OC production is between 81 to 90% of the targeted
production
3- if the actual OC production is between 71 to 80% of the targeted
production
2- if the actual OC production is between 61 to 70% of the targeted
production
1- if the actual OC production is less than 60% of the targeted
production
Actual OC production
(in tonnes)
Budgeted OC production
(in tonnes)
44
% Hired HEMM Quarterly Coal
Production schedule adherence
Measures the degree to which coal production targets were
achieved on quarterly basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of quarters in which targets are achieved is 100%
4- if the number of quarters in which targets are achieved is 75%
3- if the number of quarters in which targets are achieved is 50%
2- if the number of quarters in which targets are achieved is 25%
1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which
targets were achieved
4
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\36
Internal
Process
45
% Hired HEMM Quarterly OB
Production schedule adherence
Measures the degree to which OB removal targets were achieved on
quarterly basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of quarters in which targets are achieved is 100%
4- if the number of quarters in which targets are achieved is 75%
3- if the number of quarters in which targets are achieved is 50%
2- if the number of quarters in which targets are achieved is 25%
1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets
were achieved
4
46
% Hired HEMM Shift Coal
Production schedule adherence
Measures the degree to which coal production targets were
achieved on shift basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of shifts in which targets are achieved are 91% or
above of the target
4- if the number of shifts in which targets are achieved are between
81 to 90% of the target
3- if the number of shifts in which targets are achieved are between
71 to 80% of the target
2- if the number of shifts in which targets are achieved are between
61 to 70% of the target
1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in
which targets were achieved
Total number of shifts in a quarter
47
% Hired HEMM Shift OB Production
schedule adherence
Measures the degree to which OB removal targets were achieved on
shift basis during the measurement period of time.
Following scale to be adhered to for rating:
5- if the number of shifts in which targets are achieved are 91% or
above of the target
4- if the number of shifts in which targets are achieved are between
81 to 90% of the target
3- if the number of shifts in which targets are achieved are between
71 to 80% of the target
2- if the number of shifts in which targets are achieved are between
61 to 70% of the target
1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in
which targets were achieved
Total number of shifts in a quarter
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\37
Internal
Process
48
Hired HEMM Output per man shift
(Open cast)
Measures the actual overall open cast output per manshift relative to
the budgeted overall output.
Following scale to be adhered to for rating:
5- if the actual OMS achieved is 91% or above of the bugdet
4- if the actual OMS achieved is between 81 to 90% of the bugdet
3- if the actual OMS achieved is between 71 to 80% of the bugdet
2- if the actual OMS achieved is between 61 to 70% of the bugdet
1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS
Budgeted OMS
49
Updation of face support - Support
item
Measures the number of support items installed and % completion
against face progress.
Following scale to be adhered to for rating:
5- if the number of support items installed is 91% or above of the
target
4- if the number of support items installed is between 81 to 90% of
the target
3- if the number of support items installed is between 71 to 80% of
the target
2- if the number of support items installed is between 61 to 70% of
the target
1- if the number of support items installed is less than 60% of the
target
No of support units installed
No. of units required to be
installed as per support plan
50 CCDA claim processing
Measures the degree to which CCDA claims has been processed
within the stipulated timelines.
Following scale to be adhered to for rating:
5- if the number of CCDA claims processed within 15 days is 91% or
above
4- if the number of value paid orders refunded is between 81 to
90%
3- if the number of value paid orders refunded is between 71 to
80%
2- if the number of value paid orders refunded is between 61 to
70%
1- if the number of value paid orders refunded is 60% or less than
60%
Number of CCDA claims
processed within 15 days from the
date of receipt
Total number of CCDA claims to
be processed
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\38
Internal
Process
51
Quarterly random testing of
Explosive
Measures the degree to which the quality of explosive is being
ensured by doing timely random testing of the same in consultation
with CMPDI .
Following rating scale to be adhered for rating :
5- If percentage is between 91% -100%
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 61%-70%
1- If percentage is 60% or less than 60%
Actual velocity of explosive
Velocity as per norm
52 Powder Factor
Measures the degree to which the explosives are optimally getting
utilised to produce optimum level of fragmentation. Following scale
to be adhered to for rating:
5- if the power quantity being used is 91% or above of the targeted
quantity
4- if the power quantity being used is between 81 to 90% of the
targeted quantity
3- if the power quantity being used is between 71 to 80% of the
targeted quantity
2- if the power quantity being used is between 61 to 70% of the
targeted quantity
1- if the power quantity being used is less than 60% of the targeted
quantity
Actual Powder factor
Targeted Powder factor
53 Detonator factor for UG
Measures the degree to which the explosives are optimally getting
utilised to produce optimum level of fragmentation. Following scale
to be adhered to for rating:
5- if the detonator quantity being used is 91% or above of the
targeted quantity
4- if the detonator quantity being used is between 81 to 90% of the
targeted quantity
3- if the detonator quantity being used is between 71 to 80% of the
targeted quantity
2- if the detonator quantity being used is between 61 to 70% of the
targeted quantity
1- if the detonator quantity being used is less than 60% of the
targeted quantity
Actual Detonator factor
Targeted Detonator factor
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\39
Internal
Process
54 Explosive Availability
Measures the availability of explosives which is determined by the
quantity demanded vis a vis quantity ofered for use.
Following scale to be adhered to for rating:
5- if the quantity of explosives made available is 91% or above of
the quantity demanded
4- if the quantity of explosives made available is between 81 to 90%
of the quantity demanded
3- if the quantity of explosives made available is between 71 to 80%
of the quantity demanded
2- if the quantity of explosives made available is between 61 to 70%
of the quantity demanded
1- if the quantity of explosives made available is less than 60% of
the quantity demanded
Quantity of explosives made
available (in kg.)
Quantity of explosives
demanded (in kg.)
55 Coal tub factor
Measures the efciency with which tub is being used with regards to
the capacity of the tub.
Following scale to be adhered to for rating:
5- if the quantity of coal reported is 96% or above of the capacity of
the tub
4- if the quantity of coal reported is between 91 to 95% of the
capacity of the tub
3- if the quantity of coal reported is between 86 to 90% of the
capacity of the tub
2- if the quantity of coal reported is between 81 to 85% of the
capacity of the tub
1- if the quantity of coal reported is less than 80% of the capacity of
the tub
Actual tonnes of coal reported
Number of tubs reported
x Capacity of tub
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\40
Internal
Process
56
Maintenance of Logbook / Record
as per prescribed format
Measures the number of actual entries that have been made in the
log book or records have been kept vis-e-vis the entries that are
required to be made in the logbook or records to be kept.
Following scale to be adhered to for rating:
5- if the actual number of entries available in the logbook is 91% or
above
4- if the actual number of entries available in the logbook is
between 81 to 90% of the required entries
3- if the actual number of entries available in the logbook is
between 71 to 80% of the required entries
2- if the actual number of entries available in the logbook is
between 61 to 70% of the required entries
1- if the actual number of entries available in the logbook is less
than 60% of the required entries
Number of actual entries that
have been made in the log book
or records that have been kept
properly
Number of entries that are
required to be made in the
logbook or records to be kept
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\41
Learning and
Growth
1 Vocational training index
Measures the % of achieved trained individuals, out of the total plant
trained individuals.
Following scale to be adhered to for rating:
5- if the number of employees provided refresher training is 100%
4- if the number of employees provided refresher training is
between 96% to 99% of the budgeted employees
3- if the number of employees provided refresher training is
between 91 to 95% of the budgeted employees
2- if the number of employees provided refresher training is
between 85 to 90% of the budgeted employees
1- if the number of employees provided refresher training is less
than 85% of the budgeted employees
Actual number of employees
provided refresher training
Budgeted number of employees
to be provided refresher training
2
% Periodic medical examination
achievement rate
Measures the % of employees who have been sponsored for periodic
medical examination relative to the targeted number of employees
to be sponsored. Following scale to be adhered to for rating:
5- if the number of employees sponsored is 91% or above of the
target
4- if the number of employees sponsored is between 81 to 90% of
the target
3- if the number of employees sponsored is between 71 to 80% of
the target
2- if the number of employees sponsored is between 61 to 70% of
the target
1- if the number of employees sponsored is less than 60% of the
target
Number of employees sponsored
for periodic medical examination
Targeted number of employees to
be sponsored and examined for
periodic medical examination
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\42
Learning and
Growth
3 New districts added
Measures the efectiveness with which the planned number of new
districts have been added in the production zone.
Following scale to be adhered to for rating:
5- if the number of new districts added is 91% or above of the
target
4- if the number of new districts added is between 81 to 90% of the
target
3- if the number of new districts added is between 71 to 80% of the
target
2- if the number of new districts added is between 61 to 70% of the
target
1- if the number of new districts added is less than 60% of the
target
Number of new districts added
Number of new districts
planned to be added
4 Utilisation of capital budget
Measures the actual utilisation/expenditure against the provision.
Following rating scale to be adhered for rating :
5- If percentage is 91% and above
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 71%-60%
1- If percentage is less than 60%
Actual utilization of budget
(in Rs.)
Allocated capital budget
(in Rs.)
5 % Utilisation of CSR budget
Measures the degree of delay in implementation of CSR initiatives
within the measurement period.
Following rating scale to be adhered for rating :
5- If percentage is 91% and above
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 71%-60%
1- If percentage is less than 60%
Actual expenditure on CSR
(in Rs.)
Budgeted CSR amount
(in Rs.)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\43
Learning and
Growth
6 Non SAP/Oracle report generation
Measures the number of non SAP or Oracle reports getting
generated relative to planned number of reports to be generated.
Following rating scale to be adhered for rating :
5- if the number of reports generated is 91% or above of the
reports to be generated
4- if the number of reports generated is between 81 to 90% of the
reports to be generated
3- if the number of reports generated is between 71 to 80% of the
reports to be generated
2- if the number of reports generated is between 61 to 70% of the
reports to be generated
1- if the number of reports generated is less than 60% of the
reports to be generated"
Number of reports generated
Number of reports to be
generated
7
Year on year reduction in mining
related inventory of non moving
items (excluding non obsolete items
& non insurance items)
Measures the percentage reduction in inventory of non moving
items (excluding non obsolete items & non insurance items) in
current year as compared to previous year.
Following scale to be adhered to for rating:
5- if the reduction in inventory is 10% or more
4- if the reduction in inventory is 7 to 9% or more
3- if the reduction in inventory is 4 to 6% or more
2- if the reduction in inventory is 1 to 3% or more
1- if the reduction in inventory is 0%
Value of non moving items
(excluding non obsolete items &
non insurance items) in the start
of current year Value of non
moving items (excluding non
obsolete items & non insurance
items) at the end
of year / Closing value of non
moving items (excluding non
obsolete items & non insurance
items) in previous year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\44
Learning and
Growth
8
Year on year reduction in overall
mining related inventory
Measures the percentage reduction in overall inventory value in
current year as compared to previous year.
Following scale to be adhered to for rating:
5- if the reduction in inventory is 10% or more
4- if the reduction in inventory is 7 to 9% or more
3- if the reduction in inventory is 4 to 6% or more
2- if the reduction in inventory is 1 to 3% or more
1- if the reduction in inventory is 0%
Value of overall inventory
(excluding obsolete inventory)
in start of the current year
Value of overall inventory
(excluding obsolete inventory)
in end of the current year /
Value of overall inventory
(excluding obsolete inventory)
at the end of the previous year
9 Mine Capacity addition
Measures the enhancement in mine capacity over and above the
previous year capacity.
Following scale to be adhered to for rating:
5- if the capacity added in mines is 91% or above of the plan to be
added
4- if the capacity added in mines is between 81 to 90% of the plan
to be added
3- if the capacity added in mines is between 71 to 80% of the plan
to be added
2- if the capacity added in mines is between 61 to 70% of the plan
to be added
1- if the capacity added in mines is less than 60% of the plan to be
added
Additional capacity added in the
current year (million tonnes)
Mine capacity planned to be
added (million tonnes)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\45
Learning and
Growth
10 Coal Exposure Ratio
Measures the degree of exposed coal which is available at the year
end as compared to beginning of the year.
Note: Valid only for open cast mining.
Following scale to be adhered to for rating:
5- if the closing coal exposure is more than the opening exposure
ratio by more than 5%
4- if the closing coal exposure is more than the opening exposure
ratio by upto 5%
3- if the closing coal exposure is equal to the opening exposure
ratio (i.e. 100%)
2- if the closing coal exposure is less than opening exposure ratio
by upto 5%
1- if the closing coal exposure is less than the opening exposure
ratio by more than 5%
Closing coal exposure ratio
Opening coal exposure ratio
11 Physical possession of land
Measures the actual hectares of land which has been possessed
relative to the target given by head quarter.
Following scale to be adhered to for rating:
5- if the actual hectares of land possessed is 91% or above of the
target
4- if the actual hectares of land possessed is between 81 to 90% of
the target
3- if the actual hectares of land possessed is between 71 to 80% of
the target
2- if the actual hectares of land possessed is between 61 to 70% of
the target
1- if the actual hectares of land possessed is less than 60% of the
target
Actual land possessed
(in hectares)
Targeted land to be
possessed (in hectares)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\46
Learning and
Growth
12 Mine development
Measures the degree to which the pre-planned mine development
work has actually been implemented.
Following scale to be adhered to for rating:
5- if the actual number of milestones achieved is 91% or above vis a
vis the target
4- if the actual number of milestones achieved is between 81 to
90% of the target
3- if the actual number of milestones achieved is between 71 to
80% of the target
2- if the actual number of milestones achieved is between 61 to
70% of the target
1- if the actual number of milestones achieved is less than 60% of
the target
Actual number of milestones
achieved
Target number of milestones to
be achieved
13 % Land restoration (plantation)
Measures proportion of land surface that was rehabilitated to its
natural form by planting saplings in the backflled & OB areas
Following scale to be adhered to for rating:
5- if the number of plants sowed is 91% or above of the target
4- if the number of plants sowed is between 81 to 90% of the target
3- if the number of plants sowed is between 71 to 80% of the target
2- if the number of plants sowed is between 61 to 70% of the target
1- if the number of plants sowed is less than 60% of the target
Actual plantation (in number
per hectare)
Targeted plantation (in
number per hectare)
14
% Back fling of technically
reclaimed area
Measures the percentage of land which has been back fled after
coal has been extracted.
Following scale to be adhered to for rating:
5- if the volume of land back flled is 91% or above vis a vis the
target
4- if the volume of land back flled is between 81 to 90% of the
target
3- if the volume of land back flled is between 71 to 80% of the
target
2- if the volume of land back flled is between 61 to 70% of the
target
1- if the volume of land back flled is less than 60% of the target
Actual volume (mm cube) of
back flling
Targeted volume (mm cube) of
back flling as per EMP
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\47
Learning and
Growth
15
Implementation of new projects /
future projects
Measures the number of milestones that have been achieved for
new or future projects as against the planned number of milestones
to be achieved.
Following scale to be adhered to for rating:
5- if the number of milestones achieved is 91% or above of the
target
4- if the number of milestones achieved is between 81 to 90% of
the target
3- if the number of milestones achieved is between 71 to 80% of
the target
2- if the number of milestones achieved is between 61 to 70% of
the target
1- if the number of milestones achieved is less than 60% of the
target
Actual number of
milestones achieved
Target number of milestones
to be achieved
16
Rehabilitation of Project afected
people (PAP)
Measures the total number of families which have been shifted
relative to the targeted number of families.
Following scale to be adhered to for rating:
5- if the number of families rehabilitated is 91% or above of the
target
4- if the number of families rehabilitated is between 81 to 90% of
the target
3- if the number of families rehabilitated is between 71 to 80% of
the target
2- if the number of families rehabilitated is between 61 to 70% of
the target
1- if the number of families rehabilitated is less than 60% of the
target
Actual number of families
rehabilitated
Targeted number of families
planned to be rehabilitated
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\48
Learning and
Growth
17 Scrap generation/collection
Measures the increase in the value of scrap being disposed of in
current year relative to the value of scrap disposed of in previous
year.
Following scale to be adhered to for rating:
5- if the scrap generated/collected in the current year is 2% or more
than the previous year
4- if the scrap generated/collected in the current year is 1% more
than the scrap generated/collected the previous year
3- if the scrap generated/collected in the current year is equal to
the scrap generated/collected the previous year
2- if the scrap generated/collected in the current year is less than
the scrap generated/collected the previous year
1- if no scrap has been generated
Value of scrap generated
in the current year
Value of scrap generated
in the previous year
18 Updation of employee skill
Measures the percentage of achieved training Mandays out of the
total planned training Mandays.
Following scale to be adhered to for rating:
5- if the employees released for training by HOD is 91% and above
4- if the employees released for training by HOD is between 81 to
90% of the required number of employees to be released
3- if the employees released for training by HOD is between 71 to
80% of the required number of employees to be released
2- if the employees released for training by HOD is between 61 to
70% of the required number of employees to be released
1- if the employees released for training by HOD is less than 60% of
the required number of employees to be released
Number of employees released
for trainings by the HOD
Total number of employees
nominated for trainings by
HRD
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\49
Learning and
Growth
19 Employee Satisfaction index
Measures the employees' engagement in their work activities and
responsibilities in terms of enthusiasm and commitment.
Following scale to be adhered to for rating:
5- if the number of employees giving a rating of 4 or 5 is 91% and
above of the total survey population
4- if the number of employees giving a rating of 4 or 5 is between
81 to 90% of the total survey population
3- if the number of employees giving a rating of 4 or 5 is between
71 to 80% of the total survey population
2- if the number of employees giving a rating of 4 or 5 is between
61 to 70% of the total survey population
1- if the number of employees giving a rating of 4 or 5 is equal to or
less than 60% of the total survey population
No. of employees giving a
rating of 4 or 5 on a 5 point
scale instrument
Total survey population
20
Mandays of training undergone by
each individual
Measures the number of mandays spent on training by each
individual relative to the nominated mandays to be spent on
training.
Following rating scale to be adhered for rating :
5- If percentage is 100%
4- If percentage is between 98%-99%
3-If percentage is between 96%-97%
2- If percentage is between 91%-95%
1- If percentage is less than 90%
Actual Mandays spent
on training
Total Mandays nominated
for training
21
Reduction in fatality incidence
related to Mining Operation
Measures the degree to which adequate provisions were undertaken
to control the occurrence of fatalities.
Following scale to be adhered to for rating:
5- if the number of fatal incidents in current year is zero
1- if the number of fatal incidents in current year is 1 or more
Total number of fatalities per million
cubic metre of material (Coal and OB)
excavated in current year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\50
Learning and
Growth
22
Reduction in serious injury
incidence related to Mining
Operation
Measures the degree to which adequate provisions were undertaken
to control the occurrence of serious injuries.
Following scale to be adhered to for rating:
5- if the number of serious injury incidents in current year is zero
4- if the number of serious injury incidents in current year is less
than previous year
3- if the number of serious injury incidents in current year is equal
to previous year
2- if the number of serious injury incidents in current year is more
than previous year
1- if the number of serious injury incidents in current year is double
than previous year
Total number of serious injuries per
million cubic metre of material (Coal and
OB) excavated in current year
23
Reduction in reportable injuries
related to Mining Operation
Measures the degree to which adequate provisions were undertaken
to control the occurrence of reportable injuries.
Following scale to be adhered to for rating:
5- if the number of reportable injuries in current year is zero
4- if the number of reportable injuries in current year is less than
previous year
3- if the number of reportable injuries in current year is equal to
previous year
2- if the number of reportable injuries in current year is more than
previous year
1- if the number of reportable injuries in current year is double than
previous year
Total number of reportable injuries
serious injuries per million cubic metre
of material (Coal and OB) excavated in
current year
Quadrant No. Key Performance Indicator KPI Defnition Formula
Mining\51
Learning and
Growth
24
Year on Year reduction in average
cycle time of tendering
Measures the relative efciency with which the tendering process is
managed vis a vis the previous year
a. Average number of days taken
between ""Date of receipt of
Approved Indent"" to ""Date of
signing of contract of purchase""
in the previous year - Average
number of days taken between
Date of receipt of Approved
Indent to Date of signing of
contract of purchase in the
current year
Average number of days taken
between ""Date of receipt of
Approved Indent"" to ""Date of
signing of contract of purchase""
in the previous year
b. Actual reduction % of average
cycle time of tendering
Targeted reduction % of average
cycle time of tendering
25 System capacity utilisation
Measures the degree to which the system capacity utilisation is
happening vis a vis the plan.
Following rating scale to be adhered for rating :
5- If percentage is between 91% -100%
4- If percentage is between 81%-90%
3- If percentage is between 71%-80%
2- If percentage is between 61%-70%
1- If percentage is 60% or less than 60%
Actual system capacity
utilisation (in %)
Targeted system
capacity utilisation (in %)
x 100
x 100
x 100

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