Maintaining Professionalism

•A professional is "characterized by or comforming to the technical or ethical

standards of a profession."

•The veterinary assistant is expected to dress appropriately, be respectful and

polite, adhere to ethics, complete the tasks asked of them proficientlu and
completely,pay close attention to legalities and laws, and follow safety
rules and regulations. (as with any perfession.) along with those standards
a veterinary assistant is responsible for the health and comfort of animal
patiets, the cleanliness of the veterinary facility, maintaining legal records,
and other critical tasks.

Employer Expectations

•BASIC EXPECTATIONS

1. Punctuality
2. Dependability
3.getting along with others
4. working as a team member
5.organizing the work activities of otheres
6. understanding written information
7. basic speaking skills
8. basic speaking skills
9.being neat and clean in appearance
10. maintaining good health
11. knowing your strenghts and weaknesses
12. giving an honest day's work
13. loyalty to your organization
14. making independent decisions
15. using initiative and imagination
16. Knowing what is expected
17. basic arithmetic skills
18. Knowing how to use materials and equipment
19. locating information
20. having specialized training
21.knowledge of operating procedures
22. following instructions
23. working with and without close supervision
24.working under pressure
25. adjusting to work situatios
26. managing time and materials effectively
27. following safety regulations
•ADDITIONAL EXPECTATIONS- VETERINARY ASSISTANT

1. Attention to patient care and comfort; sympathy

2. Extreame cleanliness; "neat freak"
3. Attention to patient security to prevent escapes
4. Reliable memory; ability to cnsistently maintain correct patient
identification
5. Accuracy when recording data, measuring out dosages, etc.
6. Punctuality in regards to time-designated tasks
7. Willingness to stay past schedule hours if ther are tasks left to be
completed
8. Ability to notify the veterinarian immediately if anything unexpected or
negative occurs
9. Accuracy in maintaining legal documents
10. Honesty and loyalty in maintaining confidentiality
11. Ability to report errors immediately
12. Affinity for customer service

THE HUMAN-ANIMAL BOND