ABSTRACT INGLS

My name is Melanie Alonso Lorenzo and I am the authoress of this project

for a travel agency that will be called ViajesMio SL. The idea might not seem
particularly original at first, but I hope that, as the project develops, it will be
easy to appreciate that our concept of a travel agency is not conventional at all.

ViajesMio SL is a travel agency specialized in the design, organization and
management of trips geared to a specific type of client: groups.

The goal of ViajesMio SL is to provide high quality services with the
intention of building and consolidating our brand name in the mind of the client,
beyond the products we offer. ViajesMio SL not only sells a product but also
the company and its values, its culture and its personnel, whose main premise
is the total satisfaction of the clients from the beginning of their relationship with
us until the end of the trip. For that, ViajesMio SL works under the slogan "A
different agency, a different trip", that captures the essence of the brand and
turns it into the identity of the agency, separating it from its competitors.

The promoters of ViajesMio SL are a Higher Technician in Tourist Guide,
Information and Assistance and a Business Administration and Financial
Manager, whose services will allow the agency to offer a high level of
professionalism, as these two people will be the most important positions
inside the agency.

As for the location of the agency, it will be located in the town of Tui, near the
Mio River, a strategic situation that will be easy to locate and quite accessible.
The place is a property of one of the partners, which makes it unnecessary
having to realize a big investment in its facilities. This saving makes the project
economically viable.

ViajesMio SL looks forward to your visit and will try to offer you a trip that
fulfills all your expectations. Enjoy your trip!