INFO 415 Quiz 2 Systems Analysis

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Quiz 2
True/False
Indicate whether the statement is true or false. Circle 'A' if the statement is true and 'B' for false.
____ 1. Projects are never initiated to solve immediate business problems.
____ 2. The most critical element in the success of a system development project is user involvement.
____ 3. A work breakdown structure !"#$ is simply a list of all the re%uired individual activities and tasks for the
project.
____ &. #lack time is the amount of time a task can be delayed without affectin' the project schedule.
____ (. )or plannin' and schedulin' purposes* many project mana'ers use project mana'ement software and +antt
charts to plan and track the iterations of the project.
____ ,. Project feasibility analysis is an activity that verifies whether a project can be started and successfully
completed.
____ -. )easibility analysis attempts to identify all the risks of failure.
____ .. Project mana'ement is a support discipline* and therefore is not critical to system development.
____ /. 0istorically* the success rate of system development projects has been very hi'h.
____ 11. A project mana'er has both internal and e2ternal responsibilities.
____ 11. 3conomic feasibility asks whether the anticipated benefits are 'reater than the projected costs to develop the
information system.
____ 12. 4ncreased customer satisfaction not measurable in dollars$ is an e2ample of a tan'ible benefit.
____ 13. #chedule feasibility is not a concern when the project must be completed by a specific date.
____ 1&. 4nterviewin' stakeholders is by far the most effective way to understand business functions and business
rules.
____ 1(. 5oint application desi'n 5A6$ is a techni%ue used to e2pedite the investi'ation of system re%uirements.
____ 1,. The objective of a structured walkthrou'h is to fi2 errors in a system.
____ 1-. The analysis phase involves definin' in 'reat detail what the information system needs to accomplish in order
to provide the or'ani7ation with the desired benefits.
____ 1.. 8ne of the analyst9s first tasks is to identify every type of stakeholder who has an interest in* or will be
involved in* the new system.
____ 1/. "usiness users are the people who use the system to perform the day:to:day operations of an or'ani7ation.
____ 21. The objective of the desi'n phase of system development is to understand the business functions and develop
the system re%uirements.
____ 21. The activities of the analysis phase include 'atherin' information* definin' system re%uirements* and
reviewin' recommendations with mana'ement.
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____ 22. #ystems analysis involves the creation of detailed lo'ical models.
____ 23. Prototypes can prove that the technolo'y can do what it is supposed to do.
____ 2&. 4nformation users are those that use the system to perform the day:to:day operations of an or'ani7ation.
____ 2(. !orkflows can be documented usin' an activity dia'ram.
____ 2,. 4t is usually not necessary to identify all of the business processes in order to develop a new information
system.
____ 2-. The reason an analyst uses many different models is that each relates to different aspects of the system.
____ 2.. ;athematical models can be narrative memos* reports* or lists.
____ 2/. A descriptive model can involve writin' a process or procedure in a very precise way* referred to as
structured 3n'lish or pseudocode.
____ 31. +raphical models make it harder to understand comple2 relationships.
____ 31. ;odels are never created durin' the desi'n phase of the systems development life cycle #6<=$.
____ 32. 6esi'n models are physical models because they show how some aspects of the system will be implemented
with specific technolo'y.
____ 33. An analyst can best describe the re%uirements for an information system usin' a collection of models.
____ 3&. A key reason that modelin' is important in system development is the comple2ity of describin' information
systems.
Multiple Chi!e
Identify the choice that best completes the statement or answers the question.
____ 3(. !hich of the followin' principles of project mana'ement defines and controls the functions that are to be
included in the system>
a. Project %uality mana'ement c. Project cost mana'ement
b. Project time mana'ement d. Project scope mana'ement
____ 3,. An$ ____ is one that can be measured or estimated in terms of dollars and that accrue to the or'ani7ation.
a. net present value ?P@$ c. breakeven point
b. tan'ible benefit d. intan'ible benefit
____ 3-. A determination of economic feasibility of the project always re%uires a thorou'h ____.
a. costAbenefit analysis c. system scope document
b. proof of concept prototype d. work breakdown structure !"#$
____ 3.. An$ ____ is a 'ood tool for monitorin' the pro'ress of a project as it moves alon'.
a. entity:relationship dia'ram 3B6$ c. work breakdown structure
b. +antt chart d. conte2t dia'ram
____ 3/. The ____ is a se%uence of tasks that cannot be delayed without causin' the project to be completed late.
a. float c. payback period
b. critical path d. milestone
____ &1. An e2ample of an intan'ible benefit is ____.
a. increased levels of service c. lost productivity
b. reduced employee morale d. lost customers
____ &1. !hich of the followin' principles of project mana'ement identifies all stakeholders>
a. Project Bisk ;ana'ement c. Project 0uman Besource ;ana'ement
b. Project =ommunication ;ana'ement d. Project Time ;ana'ement
____ &2. Projects initiated throu'h strate'ic plannin' are sometimes described as ____ projects
a. critical c. prototype
b. top:down d. wei'hted
____ &3. A ____ combines three componentsC the problem description* the business benefits* and the system
capabilities.
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a. proof:of:concept prototype c. system scope document
b. conte2t dia'ram d. data flow dia'ram 6)6$
____ &&. A ____ describes the purpose of the new system* the potential start and completion dates* and the key
stakeholders and sponsors of the new system.
a. costAbenefit analysis c. work breakdown structure !"#$
b. project schedule d. project charter
____ &(. ____ are normally described in terms of the influences that can chan'e the financial statements* either by
decreasin' costs or increasin' revenues.
a. !ork breakdown structures c. #cope documents
b. 4ntan'ible benefits d. "usiness benefits
____ &,. 6urin' the plannin' phase of the system development life cycle #6<=$* the ____ helps to define the scope
of the problem.
a. critical path method =P;$ chart
b. project evaluation and review techni%ue P3BT$ chart
c. proof of concept prototype
d. conte2t dia'ram
____ &-. There are two 'eneral approaches for buildin' a ____C 1$ by deliverable and 2$ by a se%uential timeline.
a. system scope document c. proof of concept prototype
b. work breakdown structure !"#$ d. conte2t dia'ram
____ &.. The objective of ____ is to calculate a percenta'e return so that the costs and benefits are e2actly e%ual over
the specified time period.
a. return on investment B84$
b. project evaluation and review techni%ue P3BT$
c. costAbenefit analysis
d. net present value ?P@$
____ &/. The objective of ____ is to determine a specific value based on a predetermined discount rate.
a. project evaluation and review techni%ue P3BT$
b. return on investment B84$
c. costAbenefit analysis
d. net present value ?P@$
____ (1. !hich of the followin' is a responsibility of the project mana'er from an e2ternal perspective>
a. report project status and pro'ress c. assess team members to tasks
b. assess project risks d. develop project schedule
____ (1. !hich of the followin' is true of a team leader>
a. has hi'h to almost total authority
b. primarily leads bi' 4T projects
c. may have both project mana'ement duties and some technical duties
d. works primarily on projects in which the all business functions are interdependent
____ (2. !hen someone has a phobia of computers which may cause problems in the deployment of a new
information system* this should be determined durin' ____.
a. Bisk analysis c. 3conomic feasibility analysis
b. Technolo'ical feasibility analysis d. =ultural feasibility analysis
____ (3. The objective in assessin' ____ is to determine whether a development project has a reasonable chance of
success.
a. risk c. feasibility
b. resource re%uirements d. slack time
____ (&. !hich of the followin' describes the activities that the system must performDthat is* the business uses to
which the system will be applied>
a. )unctional re%uirements c. Eser re%uirements
b. +eneral re%uirements d. Technical re%uirements
____ ((. =lients play what role in the development of a new system>
a. 6evelop the project plan c. 6efine the business processes
b. )und the project d. <ead the project team
____ (,. Fuestionnaires can be useful in information 'atherin' when users ____.
a. are widely distributed 'eo'raphically
b. need promptin' to respond to %uestions
c. are not well:informed
d. do not have time for interviews
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____ (-. Fuestions that have a simple* definitive answer are called ____ %uestions.
a. opinion c. open:ended
b. closed:ended d. multiple choice
____ (.. !hich of the followin' is normally the most time:consumin' and resource:e2pensive operation>
a. "uildin' prototypes c. Beviewin' e2istin' reports
b. 8bservin' business processes d. 4nterviewin' stakeholders
____ (/. Fuestionnaires can be used to ask %uestions that ____.
a. determine user opinions c. define the system functions
b. determine the stakeholders d. detail user procedures
____ ,1. 6urin' a fact:findin' interview* an important 'uideline is ____.
a. to minimi7e importance of the user participants
b. to include as many users as possible
c. not to waste project time by includin' too many analysts
d. to probe to 'et sufficient details
____ ,1. A prototype has which of the followin' characteristics>
a. 4ncludes work procedures* both e2tensive and throwaway
b. 4s operative and e2ecutable* is focused on a specific objective* is %uickly built
c. 0as 'ood look and feel* is e2ecutable* and is complete
d. 4s %uickly built* has mock:up* and is complete
____ ,2. The type of prototype used durin' the analysis phase is the ____ prototype.
a. discovery c. interface
b. evolvin' d. functionin'
____ ,3. The purpose of joint application desi'n 5A6$ is to ____.
a. establish a desi'n environment
b. desi'n a prototype
c. e2pedite the desi'n of the system
d. e2pedite the investi'ation of system re%uirements
____ ,&. A 'roup support system +##$ is a computer system that ____.
a. facilitates 'roup discussion sessions
b. supports all employees in the same 'roup
c. provides secure access to a 'roup of users
d. permits users to form personal 'roups
____ ,(. The objective of a structured walkthrou'h is to ____.
a. fi2 problems in the system c. find errors and problems
b. inform the project leader of pro'ress d. walkthrou'h a piece of work
____ ,,. The stren'th of closed:ended %uestions is that they ____.
a. invite discussion and elaboration c. invite opinions
b. limit answers to a set of choices d. invite comments
____ ,-. A ____ model shows what the system is supposed to do in 'reat detail* without committin' to any one
technolo'y.
a. lo'ical c. vertical
b. physical d. hori7ontal
____ ,.. ____ re%uirements are based on the procedures and rules that the or'ani7ation uses to run its business.
a. Physical c. <o'ical
b. )unctional d. #ystem
____ ,/. A ____ is the se%uence of processin' steps that completely handles one business transaction or customer
re%uest.
a. model c. mock:up
b. prototype d. workflow
____ -1. An$ ____ describes the various user or system$ activities* the person who does each activity* and the
se%uential flow of these activities.
a. activity dia'ram c. mock:up
b. synchroni7ation bar d. swim lane
____ -1. ____ sessions have been lar'ely successful in reducin' project development efforts and shortenin' the
schedule.
a. "usiness process reen'ineerin' "PB$ c. #wimlane
b. +roup support system +##$ d. 5oint application desi'n 5A6$
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____ -2. The first item to be reviewed durin' a structured walkthrou'h is the documentation that was developed as part
of the ____ phase of the systems development life cycle #6<=$.
a. desi'n c. analysis
b. plannin' d. implementation
____ -3. The modern structured analysis techni%ue uses data flow dia'rams 6)6s$ and ____.
a. entity:relationship dia'rams 3B6s$ c. decision support systems 6##$
b. activity dia'rams d. workflows
____ -&. ____ re%uirements are sometimes considered a subset of performance re%uirements.
a. Technical c. Esability
b. Beliability d. #ecurity
____ -(. ____ re%uirements may apply to areas such as network communications and stora'e.
a. Technical c. Esability
b. #ecurity d. Beliability
____ -,. The term G____H refers to all the people who have an interest in the successful implementation of the system.
a. users c. middle mana'ers
b. clients d. stakeholders
____ --. ____ re%uirements describe operational characteristics related to the environment.
a. Performance c. Beliability
b. Technical d. Esability
____ -.. ____ re%uirements describe operational characteristics related to users.
a. Esability c. Beliability
b. Technical d. Performance
____ -/. ____ re%uirements are most often documented in 'raphical and te2tual models.
a. #ecurity c. Technical
b. ?onfunctional d. )unctional
____ .1. A representation of some aspect of the system bein' built is a ____.
a. tool c. model
b. techni%ue d. +E4
"ssay
.1. <ist five common reasons why projects fail.
.2. There are 'enerally si2 areas to assess when confirmin' project feasibility. !hat are they>
.3. !hat is difference between functional and nonfunctional re%uirements>
.&. Provide a list of the most widely used techni%ues of information 'atherin'.
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Quiz 2
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.1. A?#C
1. 4ncomplete or chan'in' system re%uirements
2. <imited user involvement
3. <ack of e2ecutive support
&. <ack of technical support
(. Poor project plannin'
,. Enclear objectives
-. <ack of re%uired resources
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.2. A?#C
1. Assess the risk to the project
2. 6etermine economic feasibility
3. 6etermine or'ani7ational and cultural feasibility
&. 3valuate technolo'ical feasibility
(. 6etermine schedule feasibility
,. Assess resource feasibility
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)unctional re%uirements are those that e2plain the basic business functions that the new system must support.
?onfunctional re%uirements involve the objectives of the system for technolo'y* performance* usability* and
security.
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.&. A?#C
Beview e2istin' reports* forms* and procedure descriptions
=onduct interviews and discuss with users
8bserve and document business processes
"uild prototypes
6istribute and collect %uestionnaires
=onduct joint application desi'n 5A6$ sessions
Besearch vendor solutions
PT#C 1 B3)C 13(
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