Module 14 – Tutorial

1. Which problem should be considered first when error messages or beep-coded error signals
occur after the BIOS has passed successfully?

2. What is the best primary source for gathering information about a computer problem?

3. Which Windows utility allows an administrator to set up different security restrictions for
different users?

4. During the text mode setup portion of a Windows XP installation, which key should be pressed
to allow installation of third party drivers?

5. The IT manager performs a full backup on Monday and differential backups on Tuesday,
Wednesday, and Thursday. On Friday morning, the server crashes and all of the data must be
restored. In which sequence should the backup tapes be restored?

6. What occurs when an application attempts to access an unallocated memory location?

7. Which error message will most likely occur when there is an issue with the hard drive or
master boot record?

8. What is a characteristic of the incremental backup procedure?

9. What Windows utility is used to modify .INI files, as well as CONFIG.SYS and
AUTOEXEC.BAT?

10. What command can display information about packet traffic on the configured network
interfaces?

11. What course of action should be taken first when it seems to take longer to access files stored
on a hard drive?