Brian Hess

703-659-7557
brianleehess@gmail.com
Education Virginia Tech; B.S. Resource Management - May 2014
Courses Concentrated course work in Consumer Studies
Consumer Education Strategies; Marketing Management; Statistics for the Social
Sciences; International Communication; Public Speaking; Technical Writing;
Professionalism in Consumer Affairs; Consumer Rights; Consumer Protection;
Management Theory and Leadership Practices; Economics: Food Fiber System
Research Educating Consumers Through Social Media
A survey of social media and how organizations can promote their message
Presented: American Council of Consumer Interest - April 2014
Published: Consumer Interests Annual 2014
Skills Computer and Interpersonal skills#
Social Media Marketing and Analytics, Google analytics, Google Adwords,
Content Management Systems, SPSS, Customer Service, Sales,
Communication (written & verbal), Research
Experience Social Media Marketing; Education; Customer Service; Sales
Work
June 2014 - Present Social Media Intern; The National Association of Homebuilders;
Washington, D.C
Research and present social media concepts and ideas
Develop and execute social media strategies
Interpret and report various analytics
Read various economic reports and post summaries to accounts
Sep. 2013 - May 2014 Tutor; Student Athlete Academic Support Services; Blacksburg, VA
Tutored athletes in Consumer Rights, Resource Management, & Music Theory
June 2013 - Aug. 2013 Social Media Intern; Progressio Ireland; Dublin, Ireland
Developed social media and SEO strategies for fundraising efforts and sales
Managed Google AdWords account; increased online ad click through by 300%
Managed social media accounts
June 2011 - Sep 2013 Department Manager; Jos. A. Bank.; Blacksburg, VA
Trained new employees on store ops, salesmanship, and customer service
Developed relationships with customers to provide clothing that met their needs
Promoted to Department Manager from Sales Executive February 2013
Consistently exceeded sales goals; Top 15 sales people nationwide Q2 2012
Volunteer
Oct. 2013 - May 2014 Committee Member; Virginia Interfaith Center for Public Policy
Met with local chapter representatives to develop goals for organization
Discussed policies with state and federal legislators
Planed and assisted with events sponsored by the organization
Aug. 2010 - May 2014 Tour Guide; Hokie Ambassadors
Led prospective students and parents on campus tours
Sep. 2002 - Aug. 2010 Eagle Scout - 4 Palms; Boy Scouts of America
Held various leadership positions focused on training and educating scouts
Served as Senior Patrol Leader in a 100+ member troop