LLvLL llvL

LLALLRSElP
Lxcellence
All members ure exected to meet hlgh
erformunce stundurds. Leuders suly members
wlth exemlurs of hlgh quullty work thut meets the
erformunce stundurd. Members revlse thelr work
bused on feedbuck untll they meet or exceed the
erformunce stundurd.
lnstructlon und ussessment ure ullgned wlth hlgh
stundurds. 1hey rovlde u coherent vlslon for whut
members should know und be uble to do. 1he
currlculum ls rlgorous und nonreetltlve, lt moves
forwurd substuntlully us members rogress through
the trunsformutlon.
1he currlculum emhuslzes dee understundlng of
lmortunt concets, develoment of essentlul skllls,
und the ublllty to uly whut one hus leurned to reul
world roblems. 8y muklng connectlons ucross the
dlsclllnes, the currlculum hels relnforce lmortunt
concets.
1rulnlng strutegles lnclude u vurlety of chullenglng
und enguglng uctlvltles thut ure cleurly reluted to the
concets und skllls belng tuught.
Members use u vurlety of methods to ussess lmuct
of erformunce und mulntuln u collectlon of
evldences.

1he members huve oortunltles to lun, select, und
enguge ln rofesslonul develoment ullgned wlth
nutlonully recognlzed stundurds. 1hey huve regulur
oortunltles to work wlth thelr colleugues to
deeen thelr knowledge und lmrove thelr ructlce.
1hey colluborute ln muklng declslons ubout
strutegles und behuvlors. 1hey dlscuss communlty
lmuct us u meuns of enhunclng thelr own ructlce.



You cun uccomllsh unythlng ln llfe, rovlded thut you do
not mlnd who gets the credlt. -Eurry S. 1rumun
At Level , u leuder wlll bulld endurlng greutness thought
u urudoxlcul blend of ersonul humlllty und rofesslonul
wlll.



5Level 5 Executive
4Effective Leader
3Competent Manager
2Contributing Team Member
1Highly Capable Individual
Do you think level 5
is learnable?
ley Questlon: ls Level u Leurnuble 1rult?
Some ure born wlth the quulltles
Some exerlence u humbllng event
Some never cun be level
Some cun grow lnto lt wlth resonslblllty
Provlde the rlght exerlences
Understundlng the true meunlng of emowerment
lncreuslng selfemcucy
Conductlng refectlve ructlce
lncreuslng one's level of soclul cognltlve cultul
Lxumlne your declslon uths
vCRllNC 1CvARL LLvLL v
CCCL vCRl EA8l1S
lNCvLLLCL
CCMPL1LNCL
1ALLN1
S1RCNC vlSlCN
vCRl 1C 1EL MlSSlCN
lUNLAMLN1AL PRlNClPLLS lCR LLALLRSElP
PlCllNC CCCL PLCPLL
lAClNC 8RU1AL lAC1S
LLvLLCPlNC A CUL1URL Cl LlSClPLlNL
RLLLN1LLSS lCLLCv 1ERCUCE
SLLlLllAClNC 8U1 lANA1lCALLY LRlvLN
LLvLL LLALLRS
"LLClSLA1lvL LLALLRSElP RLLlLS MCRL UPCN
PLRSUASlCN, PCLl1lCAL CURRLNCY, ANL SEARLL
lN1LRLS1S 1C CRLA1L 1EL CCNLl1lCNS lCR 1EL RlCE1
LLClSlCNS 1C EAPPLN'
"1RUL LLALLRSElP CNLY LlS1S ll PLCPLL lCLLCv
vELN 1ELY EAvL 1EL lRLLLCM NC1 1C'
LLvLL PCLlCL LLALLRSElP
CRLLl8lLl1Y vl1E 1EL PU8LlC lN A CRlSlS
8LClN 1C LLvLLCP vl1E SLLlRLlLLC1lCN, CCNSClCUS
PLRSCNAL LLvLLCPMLN1 ANL LPLRlLNCLS 1EA1 CRLA1L
CPPCR1UNl1lLS
PRLPARA1lCN Cl 1EL NL1 CLNLRA1lCN
CCMMANL S1All 1C 1ElNl CN 1ELlR CvN, ASl QULS1lCNS,
ANL CEALLLNCL 1EL 8CSS A CCNS1RUC1lvL vAY
LlvLRSl1Y Cl CPlNlCNSSURRCUNL YCURSLLl vl1E 1ECSL
NC1 NLCLSSARlLY LllL YCU
UNl1Y 8LElNL 1EL LLClSlCN
LLCU1lvL 1LAMSNC1 A CLNlUS vl1E ccc ELLPLRS
Buildup
Disciplined People Disciplined Thought
Disciplined Action
Level 5
Leadership
First Who
Then What
Confront the
Brutal Facts
Hedgehog
Concept
Culture of
Discipline
Technology
Accelerators
1EL lLYvELLL ANL LCCM LCCP
1RANSlCRMA1lCN lS NC1 AN LvLN1
NC LLllNlNC AC1lCN
NC CNL llLLLR lNNCvA1lCN
1EL LCCM LCCP lS MARlLL 8Y CERCNlC
RLS1RUC1URlNC, lALS, AC1lCN vl1ECU1 LlSClPLlNLL
1ECUCE1 ANL A8CvL ALLlNCCNSlS1LNCY.
A CUL1URL Cl LlSClPLlNL
MLM8LRS Cl 1EL CRCANl2A1lCN SECv L1RLML
LlLlCLNCL ANL lN1LNSl1Y lN 1ELlR 1ECUCE1S ANL
AC1lCN, ALvAYS lCCUSlNC CN lMPLLMLN1lNC 1EL
CRCANl2A1lCN'S ELLCLECC CCNCLP1.
lN A CUL1URL Cl LlSClPLlNL, MLM8LRS LC NC1 NLLL 1C
8L LlSClPLlNLL 8LCAUSL 1ELY EAvL SLLl LlSClPLlNL, SC
1ELY CAN 8L ClvLN lRLLLCM ANL RLSPCNSl8lLl1Y 1C
LC 1ELlR 'C8S.
ELLCLECC CCNCLP1
SLL vEA1 lS LSSLN1lAL ANL lCNCRL 1EL RLS1
1ElNllNC A8CU1 vEA1 1EL CRCANl2A1lCN S1ANLS
lCR (MlSSlCN CR CCRL PURPCSLS), ANL vEA1 l1 CAN
CCN1Rl8U1L UNlQULLY 1C 1EL PLCPLL l1 1CUCELS,
8L11LR 1EAN ANY C1ELR CRCANl2A1lCN
Lury vulueAdded Model
!"# % &'(()*+,)
-"))# ."/0123)"04
5)6*7)1 % 8)6#)1

9./:'/.+'"/
;9
<9
<012*021)
= % >
!"# %
&'(()*+,)
?1'@07
;(6"
=*+'"
A)/)61*7
>3:'@)13)"0 %
>B*.)"*C 516."."D
E)@
F)6/21)/
G20*'3)
1 ,6(2)/
8&
Deep Learning

Sustainability requires continuous improvement, adaptation,
and collective problem solving in the face of complex challenges
that keep arising.
Adaptive work demands learning, experimentation and difficult
conversations. Species evolve where cultures learn.
Deep learning requires extinguishing fears, setting up a system
of transparent data-gathering coupled with mechanisms for
acting on the data, and making sure all levels of the system are
expected to learn from their experiences.
!"#$$
CEALLLNCLL
1C 8UlLL CAPACl1Y
CCLLLC1lvL LlllCACY
CRLA1lvl1Y
RLvARL SYS1LM
ELAL1EY
CRCv1E CPPCR1UNl1lLS
RLLA1lCNSElPS
LPLC1A1lCNS
LNvlRCNMLN1AL lAC1CRS
LNCACLL
LMPCvLRLL
CRLA1lvl1Y
CCLLA8CRA1lCN
CCN1lNUCUS lMPRCvLMLN1
SAlL
LMC1lCNALLY lN1LLLlCLN1
CRCv1E CPPCR1UNl1lLS
LQUl1A8LL
L1ElCAL
SUPPCR1 SYS1LMS
SYS1LMA1lCALLY SCUNL
LMC1lCNAL SUPPCR1
MASLCv'S ELlRARCEY Cl NLLLS
PRlNClPLLCLN1LRLL LLALLRSElP
Soclul Cognltlve 1heory
1hree core concets
Peole cun leurn through observutlon
Mentul stutes ure lmortunt to leurnlng
Leurnlng does not leud to u chunge ln behuvlor
Cbservutlonul Leurnlng
und Modellng
Attentlon
Retentlon
Reroductlon
Motlvutlon: vlcurlous relnforcement
lmllcutlons for Crgunlzutlons
Contrlbutlons to selfemcucy und collectlveemcucy
Creute u sufe to shure envlronment
lnstlll u usslon for leurnlng
lnstlll u sense of shurlng
Lmower leurners
Creute u culture of questlonlng
Creute oortunltles for soclul lnteructlons
Remove feur of feedbuck or crltlclsm
Cenerute engugement