Paula D.

Kirwin
915 Loudon Street, Big Rapids, MI 49307
Phone: (231) 580-6841 Email: kirwinp@mail.gvsu.edu





EDUCATION
GRAND VALLEY STATE UNIVERSITY - Allendale, MI Graduation December, 2014
College of Community and Public Service: Bachelor of Science
Major in Public & Non-Profit Administration
Emphasis in Community Health & Public Personnel Management
Work multiple jobs while taking full-time course load to finance education
Completion of Radiology & Medical Imaging Courses
Vice President of Learning, Activating Student Kindness (A.S.K)
Sigma Alpha Lambda Member
Alternative Break Member
Deans List

APPLIED SKILLS and EXPERIENCE
DARWIN APPRAISAL SERVICE - Big Rapids, MI June, 2008 - Present
Contracted Services
Collect data and information about individual parcels for tax purposes
Advanced data input and analysis of property information using a variety of databases
Communicate with residents, informing them of any changes in tax data
Establish and preserve strong community relationships to ensure continued business

MUNSON HEALTHCARE Traverse City, MI May June, 2014
HealthLink Intern
Researched, wrote and delivered HealthLink Manual, of processes and procedures
Analyzed data and delivered FY14 HealthLink Dashboard with key performance indicators
Worked autonomously with co-intern to research and deliver on tasks assigned
Sought out resources, as needed

CONDUCTIVE LEARNING CENTER Grand Rapids, MI January May, 2014
Office Assistant
Responsible for special event planning and coordination related to CLCs main fundraisers
Prepared and produced effective communications to donors, volunteers, sponsors, parents, and board members
Organized CLC appearances at various community events for recruiting and awareness opportunities
Collected and maintained data for fundraising and administrative purposes

RIVER RIDGE RV RESORT - Stanwood, MI April, 2010 September, 2013
Customer Service/Marketing Representative
Received customers warmly, as front-line employee provided welcoming environment
Directed and executed marketing and advertising via web, newspapers, social media, and brochures
Assisted with planning and organizing resort activity, promoting community involvement
Balanced day to day transactions, scheduling, answering phones, entering data, and additional responsibilities, as needed

VOLUNTEER EXPERIENCE
American Red Cross West Michigan Region/Delta Airlines Grand Rapids, MI May, 2014
American Cancer Society Lakeshore Division Grand Rapids, MI November, 2013
Spectrum Health Reed City Hospital Reed City, MI January September, 2013
Susan G. Koman West Michigan - Grandville, MI September, 2013
Demar Services - Alternative Break Grand Valley State University - Indianapolis, IN March, 2013
Alternative Pathways Grand Rapids, MI January April, 2013

ADDITIONAL
First Aid CPR AED Certified
Computer Programs: Microsoft Office, Assesing.Net, Apex, GiftWorks, Constant Contact, WordPress, SPSS 20, eCentaurus