Good KPI but bad user experience Many new sites / new NE implementation with improper parameter Many in-consistent parameter on existing sites/NE Many adjustment on parameter that can improve KPI but effecting worse user experience
4 Network Quality Management Objective
To Have standard parameter that could impact user experience for all existing & new sites / NE To Decrease Gap between KPI achievement and user experience
5 Network Quality Management General Concept
3 Categorize of parameter : 1. Optimization parameter 2. Non-Optimization parameter 3. Non-Optimization parameter (as design) Non-Optimization parameter will be categorized into service impact & non service impact Non-Optimization parameter that service impact is parameter that if modified will improve KPI but effecting user experience worse So these parameter must follow Tsel NPT value
6 Network Quality Management 2G RAN Parameter
Parameter Current Calue Recommend Value Unit Remarks NSN Ericsson Huawei ZTE Ms Tx Power Max msTxPwrMaxGSM : 33 msTxPwrMaxGSM1x00 : 43 gprsMsTxpwrMaxCCH : 33 gprsMsTxPwrMaxCCH1x00 : 43 MSTXPWR GSM: 33 DCS: 30 MSTXPWR GSM: 33 DCS: 30 MsTxPwrMax : 33 GSM: 33 DCS: 30 dBm RxLev Access Min rxLevAccessMin => GSM : 105, DCS : 95 ACCMIN => GSM : 102 , DCS : 95 ACCMIN => GSM : 102 , DCS : 95 RxLevAccessMin : -100 GSM: -105 dBm DCS: -95 dBm dBm Impacted to TCH Drop TA Max msMaxDistInCallSetup : 255 MAXTA => Normal cell : 64 , XrangeCell : 255 MAXTA => Normal cell : 64 TaMax : No Limit No Limit BS Tx Power max (attenuation) bsTxPwrMax, bsTxPwrMax1x00 : 0 - - - 0 dB ZTE only has BS Tx Power Min AFR Radio Link Timeout radioLinkTimeoutAmr : 44 RLINKTAFR (44) & RLINKUPAFR (48) AFR RLT:56 BsRadioLkTmOutAMRFR : 44 44 Sacch_times Impacted to TCH Drop AHR Radio Link Timeout radioLinkTimeoutAmrHr : 44 RLINKTAHR (44) & RLINKUPAHR (48) AHR RLT:56 BsRadioLkTmOutAMRHR : 44 44 Sacch_times Impacted to TCH Drop Radio Link Timeout radioLinkTimeout => GSM : 36, DCS : 32 RLINKT for Downlink (GSM : 36 , DCS :32) , RLINKUP for Uplink (GSM : 40 , DCS : 36) RLT : 52 BsRadioLKTmOut, MsRadioLKTmOut => GSM: 36; DCS: 32 36 Sacch_times Impacted to TCH Drop Max Number of Retransmission maxNumberRetransmission : 2 MAXRET : 2 IMMASSMAXSENDNUM = 2 MaxRetrans : 4 2 times Number of Multiframes noOfMFramesBetweenPaging : 2 MFRMS : 2 BSPAMFRAMS=2 BsPaMframs : 5 2 Number Number of Slots Spread Trans nbrOfSlotsSpreadTrans : 32 TX : 32 TX : 32 TxInteger : 14 32 Number Periodic Ms Location Update(2G/3G) timerPeriodicUpdateMs : 2 h T3212 : 40 (Unit : decihour in Ericsson) T3212 : 40 (Unit : decihour in Huawei) T3212 : 360 4 Hours If > 4 hours will be change to 4 hours, if below still remain Sacch repeat window sacchRepeatWindow : 4 SACCH/T N200 : 5 times N200SACCH : 5 (RepeatACCH = YES) -> SACCH repeat Hardcoded 4 times T200S T200S : 300 ms Parameter T200 in Ericsson related to parameter SIGDEL , if SIGDEL= NORMAL (T200=240ms) then SIGDEL=LONG (T200=1400ms) T200S:200 T200_0, T200_5 : 5 240 ms Need confirm why ZTE value too small T200F T200F : 200 ms Parameter T200 in Ericsson related to parameter SIGDEL , if SIGDEL= NORMAL (T200=240ms) then SIGDEL=LONG (T200=1400ms) T200F:200 T200_1, T200_2 : 5 200 ms Need confirm why ZTE value too small Max Queue Length timeLimitCall : 10 - TIQUEUINGTIMER=8 rmsT11 : 6 7 s T3101 T3101 : 3 15-30 (unit in deciseconds) T3101=3 RmsT3101 : 3 3 s T8 T8 : 12 T8 in Ater Signalling => 8 second , T8 in A-interface : 25 second T8=10 RmsT8 : 1 As per vendor s Never been adjusted T7 T7 : 20 T7 : 3 T7=10 RmsT7 : 1.5 As per vendor s Never been adjusted T3103 T3103 : 6 T3103 : 6 T3103=10 RmsT3103 : 6 As per vendor s Never been adjusted T3107 T3107 : 6 T3107 : 6 T3107=10 RmsT3107 : 6 As per vendor s Never been adjusted Time Limit Handover timeLimitHandover : 5 HANDOVER_ REQUEST_timer (THNDREQ) => 8 second , HANDOVER_ REJECT_timer (THNDRQREJ) => 1 second TQHO=8 RmsTqho : 5 6 s Call Reestablishment Allowed Not allowed Not allowed Not allowed Not allowed Not allowed Impacted to TCH Drop
7 Network Quality Management 3G RAN Parameter
Parameter Current Value Recommend Value Unit Remark NSN Ericsson Huawei ZTE DCH to FACH Transition Time InactivityTimerDownlinkDCH8- 32: 5 InactivityTimerUplinkDCH8-32: 5 InactivityTimerDownlinkDCH64 -384: 2 InactivityTimerUplinkDCH8-32: 2 hsdschInactivityTimerCpc For CPC Capable : 5 , hsdschInactivityTimer Non_CPC Capable : 2 BeD2FStateTransTimer= 5 TRbRecfgCmpDtoF : 15 5 s FACH to PCH Transition time UL_DL_activation_timer: 2 ExtendedULDLactivationTmr: 0 - BeF2PStateTransTimer= 2 2 s PCH to Idle state transition time MSActivitySupervision: 29 InactivityTimerPCH : 30 PSInactTmr= 5 As per vendor minut e
FACH to DCH Transition Time TrafVolTimeToTriggerUL: 0 s TrafVolTimeToTriggerDL: 0 s - BEF2DTVMTIMETOTRIG =0 T312Connected : 1 N312Connected : 1 0 s Trigger FACH to DCH TrafVolThresholdULLow: 7 (1 KB) TrafVolThresholdDLLow: 7 (1 KB) - BEF2DTVMTHD=1024 1000 Bytes HSDPA to FACH trigger time MACdflowthroughputTimetoTri gger: 5 - BEH2FTVMTIMETOTRIG =5 5 s HSDPA to FACH trigger throughput MACdflowthroughputRelThr: 0 bps - BEH2FTVMTHD=64 64 Bytes T3212 (Peridic Location Update) CS_T3212: 2 T3212 : 4 T3212=4 T3212Cs : 4 4 Hours If > 4 hours will be change to 4 hours, if below still remain QqualMin QqualMin : -18 QqualMin : -18 QqualMin=-18 QqualMin : -18 -18 dB QrxLevMin QrxLevMin : -115 QrxLevMin : -115 QrxLevMin=-115 QrxLevMin : -115 -115 dBm Max Bit Rate HSPA/MAC-D Flow MaxBitRateNRTMACDFlow: No Limit - - HsMaxDlRateDch : No Limit No Limit Max Bit Rate DL PS MaxBitRateDLPSNRT: 384 - R99MaxDlRateDch : 384 384 Kbps Max Bit Rate UL PS MaxBitRateULPSNRT: 384 - R99MaxUlRateDch : 384 384 Kbps T313 T313 : 3 T313 : 3 T313=3 T313 : 3 3 S Impacted to CCSR CS N313 N313 : 50 N313 : 100 N313=20 N313 : 50 20 Times T300 T300 : 2 - T300=2 T3002 : 2 2 S N300 N300 : 3 - N300=3 N300 : 3 3 Times UE Tx Power on PRACH UEtxPowerMaxPRACH: 24 - MaxUlTxPowerforint=24 MaxRACHTxPwr : 24 24 dBm T314 T314 : 6 T314 : 12 T314=6 T314 : 4 6 s Impacted to CCSR CS
8 Network Quality Management Sampling: 2G RLT Setting Radio Link Time Out BalNus vs CJ RLT setting in Balnus is too short if compare to setting in CJ that mostly RLT in maximum setting. Inline with the setting, drop call in BalNus is worst than CJ.
9 Network Quality Management Sampling: 3G RLT Setting (T313&T314) T314 setting in Balnus is around 4 to 5 seconds while setting in CJ in maximum setting (20 second) and only one RNC is 12 second. Inline with the setting, CCSR CS in BalNus is worst than CJ.
10 Network Quality Management CCR Trend & Improvement We need to standardize all service impact parameter setting in order to Have standard parameter that could impact user experience for all existing & new sites / NE Decrease Gap between KPI achievement and user experience
11 Network Quality Management Core Parameter
Parameter Background Objective KPI / PI Main Goal NSN EID NSN EID Drop Call Issue in RNC PARE Sumalpua due to Mismacthed Timer. TIAR 2 x TIAS + Margin for Inaccuracy Timer Maintain and Improve SCR, CCR No Standarization Value for parameter TIAS & TIAR in Telkomsel. Variant Value for parameter TIAS & TIAR implemented in Telkomsel Long Call Setup due to long paging timer MSC TIME > BSC TIME + Guard Time (for IDR) Shorter Call Setup Time 1st Page : 8-10s 1st Page : 8s No Global Paging used 2nd Page : 10s 2nd Page : 8s Second Page activated (AT =1 for NSN MSS) AT : 0 & 1 Global Page : 0 & 1 AT : 1 Global Page : 0 Call Failure due to "absent subscriber" Maintain and Improve SCR, LUSR Missmatch Timer Setting between Core and Radio No Standardization Value for IMSI Detach Timer in both Core and Radio Call Failure due to HLR-VLR "Misscommunication" Maintain and Improve SCR, PSR Obselete Subcribers Database still record in VLR Reducing Absent Subscribers Intra MSC Handover Failure due to timer expiry Inappropriate timer setting in both Core and Radio Bad Voice Quality TrFO active at Core HR codec (in Kbps) : 4.75, 5.90, 7.40 HR codec (in Kbps) : 4.75, 5.90, 7.40 HR codec (in Kbps) : 4.75, 5.90, 7.40 FR codec (in Kbps) : 4.75, 5.90, 7.40, 12.2 FR codec (in Kbps) : 4.75, 5.90, 7.40, 12.2 FR codec (in Kbps) : 4.75, 5.90, 7.40, 12.2 TrFO Active TrFO Active TrFO Active TrFO Active Property11(7) Property12(7) Property13(7) Property14(7) Property19(8) Property20(8&15) Property21(0&7) Property22(0&7) Property11(7) Property12(7) Property13(7) Property14(7) Property19(8) Property20(8) Property21(7) Property22(7) 2H:10m - 8H:15m 4H:6m - 7H:15m 5H:15m 1 Day 1 & 3 Days 1 Day 1 Day 15s 15s & 41s 41s 41s 5H:15m INT : 400ms - 700ms INT : 400ms TIAS : 60s TIAR : 660s TIAS : 60s TIAR : 660s Suggested Value TIAS : 90s TIAR : 270s TIAS : 300s TIAR : 660s Current Value Loitering Time T8 Timer Codec Parameter SCR, CCR PSR SCR, LUSR SCR, PSR HOSR, CCR MOS Standardized Value : TIAS = 60s and TIAR = 660s for all Node TIAS/TIAR Paging Timer IMSI Detach Timer Second Paging are not activated in some LAC Inappropriate Codec setting in both Core and Radio Better MOS MSC TIMER > T8 BSSMAP + T_ESTGUARD + T_REESTABLISH + T_REESTGUARD 1 Day Loitering Time at all MSS BTDM > T3212 + Guard Time Standardized Value for all Node Maintain and Improve PSR Reducing Absent Subscribers Maintain and Improve HOSR, CCR
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Key Programs: Standardized TIAS/TIAR Value for all network element in Telkomsel Network and meet the 3gpp parameter tuning Documentation where TIAR 2 x TIAS + Margin Time
Key Indicator: Maintain and improve SCR CCR Uniform and Standardized Value for all Node
Descriptions: TIAS/TIAR are Sending and Receiving inactive SCCP connection status timer supervision that lead the SCCP to control whole connection processes. In 3gpp standard TIAS is a Periodic "Inactive Test", the message are sent to the remote SCCP when no after message have been sent on the connection for the timer duration. In other hand the connection is terminated by TIAR time if no message are received from remote SCCP node for the duration of the time.
Benefit : Improve Network Performance & Network Productivity Easier way in Network Optimization for audit and standardization parameter Reduced Network Parameter Inconsistency & Discrepancy TIAS/TIAR Standardization Re-audit and Update Meeting Roll Out Monitoring & Evaluation Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015 TIAS/TIAR Standardization
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Key Programs: Optimized Paging Timer Value for all network element in Telkomsel Network and meet Subscriber perceived satisfaction in making setup call.
Key Indicator: Maintain and improve SCR CCR Maintain and improve Paging Success Rate
Descriptions: Paging Timer is the core supervision time when network trying to reach subscriber status in radio network whenever call set up phase establishment. Lower Paging time response mean faster call set up time. Paging time in core network should consider all the set up time taking place in radio part. Standard time paging timer formula :
MSC TIME > BSC TIME + Guard Time (for IDR)
Benefit : Improve Network Performance & Network Productivity Optimized Paging Time and call set up time Reduced Network load due to long call set up
Paging Timer Standardization Paging Timer Standardization KPI monitoring and Audit Initiation Re-audit and Update Meeting FNI and Roll Out Evaluation & Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015
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Key Programs: Optimized Core Network in recording subscribers status within Its database and ensuring the subscriber absent status is keep up to date whenever call set up is proceeding.
Key Indicator: Maintain and Improve SCR, Maintain and Improve LUSR
Descriptions:
Automatic deregistration of mobile subscribers offers the possibility to automatically deregister mobile subscribers that have had no radio contact during a certain period of time in the MSC/VLR. Standard formulation Core IMSI Detach Timer is:
BTDM > T3212+ Guard Time
Benefit : Improve Network Performance & Network Productivity Reducing Absent Subscribers Avoid Missmatch Timer Setting between Core and Radio IMSI Detach Timer Standardization IMSI Timer Standardization KPI monitoring and Audit Initiation Re-audit and Update Meeting FNI and Roll Out Evaluation & Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015
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Key Programs: Optimized Core Network in recording subscribers status within Its database and ensuring the subscriber absent status is keep up to date whenever call set up is proceeding.
Key Indicator: Maintain and Improve SCR, Maintain and Improve LUSR
Descriptions:
Loitering time is the periodic cleaning time to deregister Subscribers from VLR when subscriber already in detach state.
Benefit : Improve Network Performance & Network Productivity Reducing Absent Subscribers Avoiding obselete Subscribers Database record in VLR Loitering Timer Standardization Loitering Timer Standardization KPI monitoring and Audit Initiation Re-audit and Update Meeting FNI and Roll Out Evaluation & Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015
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Key Programs: Optimized Core Network in handling the Handover process Within its radio coverage and enhance core Network retainability in handling conversation call.
Key Indicator: Maintain and Improve HOSR, Maintain and Improve CCR
Descriptions:
the supervision timer value for the intra MSC handover completion in the anchor or non- anchor MSC. The time supervision period is started with the sending of a handover command to the source BSC and is stopped with the reception of a handover complete from the target BSC.
Benefit : Improve Network Performance & Network Productivity Reduce Intra MSC Handover Failure due to timer expiry Avoid Inappropriate timer setting in both Core and Radio T8 Timer Standardization T8 Timer Standardization KPI monitoring and Audit Initiation Re-audit and Update Meeting FNI and Roll Out Evaluation & Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015
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Key Programs: Optimized Core Network in handling the Speech Quality
Key Indicator:
Better MOS
Descriptions:
The Core/Radio parameter that provide the preference codec to be used whenever a call in progress. The good codec parameter setting will lead to good speech quality and end user perceived. The speech quality is measured in Mean Opinion Score (MOS)
Benefit : Improve Network Performance & Network Productivity Reduce Bad Voice Quality Avoid Inappropriate Codec setting in both Core and Radio Codec Parameter Standardization Codec Parameter Standardization KPI monitoring and Audit Initiation Re-audit and Update Meeting FNI and Roll Out Evaluation & Monitoring Jan-2014 Feb-2014 Mar-2014 Apr-2015
18 Network Quality Management Parameter Standardization KPI Scanning Parameter Audit Analysis & Assessment Action Plan Evaluation Improvement Define The Pros and The Cons Vendor Consultation Changes Possibilities (Basic or additional Feature) Define Parameter related to KPI and PI Audit All involved Node (Core Radio Transport) KPI and PI in node level Scanning based on Threshold (SCR<90%,CCR<95%,PDP SR<97%,PDP CR<96%) Achievement Evaluation Recommendation for Next Roll out Define Action plan based on analysis & assessment Job Matrix responsibilities Fallback Scenarios Parameter Audit & Standardization
19 Network Quality Management Parameter Change Flow Chart in Core
20 Network Quality Management Parameter Change Flow Chart in RAN