Customer Experience Marketing Coordinator, Vivint | Provo, UT Manage and analyze all VivintHome social platforms The Neighborhood Create monthly, quarterly and yearly content calendars Manage relationships with 20+ high-profle bloggers Write all contracts and budgets Support.vivint.com Created 225 pages of content, numerous photography & video tutorials Used basic HTML to implement all content into website backend Optimized each page of content for SEO value internally & externally Create and distribute monthly Neighborhood & Customer Newsletter Partnered with IT to create a digital correspondence program in existing CRM database Initiative will result in $200,000 saved to Vivint Inc 84 letters converted to HTML templates MAY - OCT, 2013 social media administrator, Gigg | Orem, UT Write and publish daily blog contentincreased blog readership and comments Manage all social media platforms interactionsreceived hundreds of views daily Responsible for all other public relations activities moving the company forward education Brigham Young University | Aug 2010 - Dec 2013 BA Communications Public Relations Emphasis, GPA 3.9 PRSSA Rulon R. Bradley Chapter Member BYU/SA Student Volunteer April - JUNE, 2013 Intern, Middleton & Gindron | New York City, NY Draft and prepare press releases, media alerts and pitches for client review Participate in client meetings and conference calls, prepare reports of such meetings Research and report on client background information Communicate on behalf of clients via social media Skills Basic HTML Adobe CS6 Microsoft Offce Video editing Graphic design Social Media Public Speaking Organization Interpersonal Communication Administrative 85 WPM (540) 560-4519 | allen.jessica.27@gmail.com | 765 E 650 N #7 Provo, UT 84606