Slide 1

Workplace One Day Training

ICATT Consulting, Inc.




Slide 2

Welcome & Introductions
Using the Participant Guide
Breaks
Silence cell phones
Reminder to be courteous


Time: 1 minute and 30 seconds

Facilitator: Good morning! Welcome I am _______ (and share a little about yourself).

In your own words state the following:
In front of you, everyone should have a Participant Guide. Please raise your hand if you do not
have one?(hand them out). This Participant Guide is intended to go along with the
presentation today. You will use it to take notes as well as to complete the quizzes at the end of
each module.

Housekeeping guidelines inform participants of breaks and location of restrooms. Let them
know of your break/restroom-use preferences (wait until breaks or go whenever they want, up
to you).

Please silence your cell phones and remember to be respectful. If you must take a phone call,
please just step outside. Lets keep interruptions to a minimum.

Also, to keep in mind: This is an Ethics training and as such, Id ask that you be courteous and
respectful towards each other. Think before you speak, as this may affect others. At the same
time, allow others to express themselves without judgment.




Slide 4

Poll Question
By a show of hands, how many of you would
say that you behave ethically all of the time?


Time: 30 seconds

Facilitator: (wait some time for hands to go up) This is not a trick question! In all reality, most
people would claim that they behave ethically. Truth is that the vast majority of people are
ethical. They want to do the right thing but sometimes choices and decisions may prove
conflicting. Ethics in the workplace refers to a decision-making process aligned to an
organizations principles. People are expected to act ethically and in turn they expect companies
they work for to behave ethically as well. Acting ethically is the right thing to do, but it's not
always easy.

This course, Ethics: Decision Impact Consequences will enable participants to uphold the
highest standards of ethical behavior. At the end of this course you will see the various
situations that may arise that could cause an otherwise ethical person to behave unethically.




Slide 5

Objectives
Objective 1
Understanding Ethics
Objective 2
Abiding by the Policy
Objective 3
Application


Time: 1 minute

Facilitator: While it may make some of us uncomfortable, understanding ethics and the role it
plays in the workplace is critical for everyone involved. This is necessary because you will attain
and be able to apply some basic principles to guide you through the ethical decision-making
process. You will be able to consider different courses of action and detect ethical concerns that
may arise in each situation. This is useful in order to protect you and the organization against
many types of negative situations. I know what youre thinking I dont need a course to keep
me out of trouble but as you will see, there are all types of situations that may become
unethical, whether you get caught in it by accident, or trying to be nice, fit-in, or whatever.
The course doesnt imply that you may be behaving unethically, the goal of this course is to
prepare you to deal with various situations.

Facilitator: The three areas we are going to focus on for todays webinar are: 1- Understanding
Ethics, 2- Abiding by the organizations Ethics Policy, and 3- maintaining an ethical culture







Slide 6

Objective 1- Understand and Practice
responsible ethical conduct.
MODULE 1: Describe Ethical
Behavior
MODULE 2: Practice making
ethical decisions.


Time: 30 seconds

Facilitator: The first objective will be covered during modules 1 and 2.

In Module 1: Describe Ethical Behavior we will complete a self-assessment; differentiate
between morals, values, and ethics, and consider the Six Pillars of Character. During Module 2:
Practice making ethical decisions.well learn to differentiate between rational decisions &
rationalization; Explore ethical dilemmas and identify ethical solutions.

At the end of each module we will visit a case study.



Slide 7

Objective 2- Describe and Abide by
the organizations ethics policy
MODULE 3: Applying a Code of
Conduct.


Time: 15 seconds

Facilitator: The second objective will be covered during module 3: Applying a Code of Conduct.
Here well identify possible deviations from the code of conduct and how these could be
addressed. During this module we will visit Case Studies 3 & 4.





Slide 8

Objective 3- Apply principles to
help maintain ethical standards and
reduce risk of litigation
MODULE 4: Maintaining an
ethical culture.


Time: 15 seconds

Facilitator: The third objective will be covered during module 4: Maintaining an ethical culture.
In this module we will review some things to avoid, as well as learn about how organizations
can be successful by maintaining ethical standards. At the end we will visit case study #5.

Facilitator: Alright, lets get started!



Slide 9

DESCRIBING ETHICAL BEHAVIOR
Module 1
What are the implications and
consequences of unethical
behavior?
What are the impacts of
unethical behavior to people,
employees, organizations, and
communities?
What are some benefits when
companies and employees
comply with regulations?
Share some answers


Facilitator: Most of us think that given the circumstances of an ethical dilemma, we would do
the right thing. Most of us consider ourselves to be good people. Why, then, would
workplace ethics be necessary? Lets consider the following: (Direct them to the slide to
consider questions one-by-one--- take some volunteer answers and discuss a bit further)
What are the implications and consequences of unethical behavior?

What are the impacts of unethical behavior to people, employees, organizations, and
communities?

What are some benefits when companies and employees comply with regulations?






Slide 10

Good employees gone bad?
Ann Tenbrunsel, a professor of Business Ethics at the
University of Notre Dame and co-author of the
book Blind Spots Why We Fail to Do Whats Right,
explains that sometimes we behave unethically
despite our best intentions. (as cited by Chapla, 2011).
Workplace pressures
Dysfunctional organizations
Lack of understanding
Pressure to succeed
Monetary pressures


Time: 2 minutes and 40 seconds

Facilitator: Workplace pressures, dysfunctional organizations, lack of understanding, pressure to
succeed, monetary needs, and even our own judgment, can get in the way of our usual
intended good behavior. Ann Tenbrunsel, a professor of Business Ethics at the University of
Notre Dame and co-author of the book Blind Spots Why We Fail to Do Whats Right, explains
that sometimes we behave unethically despite our best intentions. She states that there are
differences in our thought patterns while predicting how we will behave and while actually
making a decision (as cited by Chapla, 2011).

At this time, turn to page 6 of your Participant Guide and complete the self-assessment. This is
for your personal use and will not need to be shared with others. Youll revisit your result later
in the training.
(allow approximately 2 minutes for completion)




Slide 11

Ethics vs. Values
The terms "ethics" and "values" are not
interchangeable.
What is your definition of these terms?
Share some answers


Allow a participant to explain in his or her own words what diversity & inclusion? Then DEFINE

Facilitator: Ethics refers to principles that define behavior as right, good and proper. Such
principles do not always dictate a single "moral" course of action, but provide a means of
evaluating and deciding among competing options.

The terms "ethics" and "values" are not interchangeable. Ethics is concerned with how a moral
person should behave, whereas values are the inner judgments that determine how a person
actually behaves. Values concern ethics when they pertain to beliefs about what is right and
wrong. Most values, however, have nothing to do with ethics. For instance, the desire for health
and wealth are values, but not ethical values. (Making Ethical Decision, www.
Josephsoninstitute.org, pdf.)

So how does one distinguish between values, morals, and ethics? Truth is there is no simple
answer to this question. Lets consider some definitions in order to be on the same page.




Slide 12

What is Ethics?
Values are our personal, fundamental, beliefs. These
are dependent on our culture, religion, education, and
other experiences subjectively ours.
Morals tend to be attributed to a larger system of
beliefs, typically political, religious, social, or a
combination. These are external influences.
Ethics is about our action and decisions. This is
usually defined by society, not individually.


Time: 2 -3 minutes
Facilitator: Lets consider the following:

Values are our personal, fundamental, beliefs. This is the core of what we believe to be
right, good, or just. I think youll agree that not everyone sees fair as fair, for example.
Therefore our values are personal and dependent on our culture, religion, education, and other
experiences subjectively ours.

Morals tend to be attributed to a larger system of beliefs, typically political, religious,
social, or a combination. These are external influences. Therefore one could have differing
values and morals, depending on the topic. For example the difficult topic of abortion; Mary
may have the fundamental value that having an abortion is wrong, yet she may think that it is
morally right to give women the freedom to choose.

Write down some personal examples of each. (allow some time for participants to write down
examples)


Ethics is about our action and decisions. This is usually defined by society, not
individually. This may seem like an easy definition but it is more complex.





Slide 13

Ethics question:
Is it fair to treat all students identically (equality) or
is it fair to treat each student according to his or
her needs (equity)?
Share some answers


Time: 1 minute
Facilitator: If behaving ethically entails actions and decisions, then consider the following: Is it
fair to treat all students identically (equality) or is it fair to treat each student according to his or
her needs (equity)?

What are your thoughts, which is fair? Consider values, morals, and ethical behaviors:

(facilitate a discussion by calling on some volunteer answers)




Slide 14

Why behave Ethically?
People have lots of reasons for being ethical:
There is inner benefit. Virtue is its own reward.
There is personal advantage. It is prudent to be
ethical. Its good business.
There is approval. Being ethical leads to self-esteem,
the admiration of loved ones and the respect of peers.
There is religion. Good behavior can please or help
serve a deity.
There is habit. Ethical actions can fit in with upbringing
or training.


Time: 20 seconds

Facilitator: People have lots of reasons for being ethical:
There is inner benefit. Virtue is its own reward.
There is personal advantage. It is prudent to be ethical. Its good business.
There is approval. Being ethical leads to self-esteem, the admiration of loved ones and the
respect of peers.
There is religion. Good behavior can please or help serve a deity.
There is habit. Ethical actions can fit in with upbringing or training.

Could there be other reasons? (next slide)




Slide 15

What are your reasons?
Share some answers


Time: 1 minute

(Ask volunteers for other reasons)
(summarize some of the answers given if possible type it in the slide or write it onto a white
board)

Facilitator: The easiest reason as to why one should behave ethically is to stay out of trouble.
Another reason could be to abide by the Code of Ethics of your organization and keep your job.
Yet another, important and interesting reason is so that you can affect the organization in which
you work for. In turn, with all of our help, we can narrow the gap between the society in which
we find ourselves in and that in which we wish to live in.





Slide 16

The Importance of Universality
Reciprocity image.


Time: 35 seconds

Facilitator: Although there are various individual reasons as to why one should be ethical; laws,
religious beliefs, cultural roots, family background, organizational values, professional norms,
and other personal experiences, these are not universal. That is, we do not all share the same
beliefs and therefore may sometimes disagree with others, or may even behave unethically
according to others.
Therefore one very good reason as to why we should behave ethically is for universality. One
universal ethical value is that of respect for others, honoring their dignity and autonomy. For
this reason, behaving ethically will reciprocate this respect for all of us, possibly enhancing our
workplace experience.

(instruct them to complete the questions in the PG p. 7)