NATIONAL RAILWAY MUSEUM AND SPRINGBOARD UK

STUDENT ACTIVITY TRAIL – Intermediate

GNVQ/GCSE

(These materials have been developed as a result of customised training supported by

the LSDA)

a) Was it easy to find the National Railway Museum? Did you notice any
signs to direct visitors arriving by road or on foot? If yes, what did the
signs look like? You may need to ask the coach driver (if applicable) or
the group leader what they noticed.

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b) Give 2 examples of products or services at the National Railway Museum
that visitors have to pay for.

1. ___________________________________________________________

2. ___________________________________________________________

c) What are the opening hours and opening dates of the National Railway
Museum? Are all the amenities at the NRM open/available throughout
the opening hours?
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d) Describe the different ways in which visitors can eat/buy food and drinks
at the NRM?
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e) Describe one NEW product or event at the National Railway Museum.

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f) NRM staff wear uniforms. How many different types of uniform can you
find?
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g) Describe one of the uniforms at the NRM and give the type of job done
by the wearer.
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h) Find TWO different items, amenities or areas within the National Railway
Museum that have the MAIN National Railway Museum logo on them. For
each one, identify where it is within the NRM and whereabouts the logo
is located on it.
1. _________________________________________________________

2. _________________________________________________________

i) Find at least one different logo at the National Railway Museum (a logo
which is NOT the NRM logo). Explain why you think that particular logo
is located at the NRM.
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j) Identify two products or services around the main entrance or the car
park entrance (inside or outside) that will appeal to young children and
two that appeal to parents.
Product/Service Product/Service
Young children
(give age range)
Parents
k) Give directions which will help visitors to get easily from the car park
entrance to EITHER the Works or the Station Hall:
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l) You are an external customer of the NRM. Make a note of what you think
of customer service at the NRM and the ways in which you feel the NRM
meets your needs.
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