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Recruitment
UALITY POTICY
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(001)MR/QP/Quality Policy (00)
Zain Recruitment is committed to achieving total client satisfaction through vlgorous innovation and
constani improvement of its business processes.
The company mission is to successfully deliver to client's high quality, cost effective services on time,
every time,
Quality is importani io our business as we value our clients. We strive to provide our clients with best
services that meet and exceed their expectations, as we committed to continuous improvement-
Zain Recruitment has established a Quality Management System which provides a framework for
measurlng and improving our performance
Quality. We apply firm procedures to support us in our aim
of toial client satisfaction and continuous improvement throughout our business.
Our internai procedures are revlewed regularly and are held in a Quallty Manualwhich is made available
to all employees.
Zain Recruitment management has responsibility to ensure that all the company employees have the
awaaeness for their quality responsibility within their own areas of work applying quality procedures
that embeds quality within the whole ofthe company.
The policy is to maintain a practical but comprehensive Quality System based on its stated commitment
to clients satisfaction and continuous improvemenl embraces the following key principles: The
satisfaction of customers, both external and internal, shall be the primary focus of the quality
management activities-
Controls shall be prevention based to foster more effective decislon making.
Company staff shall work closely with client's representatives to meet client's needs.
Staff shall be encouraged and empowered to participate in quality improvement activities
through teamwork and focused task groups.
All staff shall have individual responsibility for understanding and applying this Quality
policy in
the performance of their tasks
Company management is fully committed to their Quality
Policy throuSh active participation in
Quality improvement activ,ties and leadership by example.
Executive Director
Basil Al Rawas
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7. A I N R E C R U IT M E N T
www.zoinuoe.com +j 'zoin@zr.oe&r - +r/126790300Jlli +971267909AA
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P.O. Box:48438 Abu Dhobi. U.A.E. I:+971 2-679A9AA F:+9/1 2 67903A0 E: zoin@zr.oe wrwww.zoinuoe.com

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