Vous êtes sur la page 1sur 1

TOPIC: QUALITY MANAGEMENT

Introduction: The Quality Management is a tool that allows any organization planning,
execute and control necessary for the development of mission activities.
First paragraph: Quality management implementation.
Second paragraph: Benefits of quality management.
Third paragraph: Examples of quality management.
Conclusion: How to have success with the quality management in the organization.

We want to talk about the importance of quality management since it is critical tool of
the organization also, I would like to explain the benefit of the company with some
examples of real companies, and the organization objective is to build a quality
management that identifies and satisfies customer needs, through the provision of
services with high quality standards, the collective construction of this tool is based on
the identification of processes that enable companies to better control of the activities
and the achievement of the targets set for each process effectively.
The quality management is a company procedure that contribute to achieve the quality
goals based on international standards, it process the control of several company
activities in different sectors for example in the execution, planning, development,
quality control, and any customer services. The quality management is necessary to
improve the activities of the mission, in the company and generate quality indicators
that could achieve the organization to be more competitive.
The quality management has many benefits for the company, we will mention some of
the most important in different contexts, to the client; receiving timely, efficient quality
servicing saving effort and money avoiding to repeat steps and documentation, for
staff reducing physical and mental stress, increasing satisfaction in their daily
activities, improving the organizational climate, reducing discomfort resulting from
overload work, improves image with customers and employees providing a service
characterized by warmth, tolerance and responsibility this makes companies more
competitive.
Examples of quality management in companies prevent the occurrence of problems,
detecting them when they occur, identifying the cause, removing the cause, continuous
improvement and mutually beneficial relationships with employees, suppliers and
customers, make the management of quality is a process-based structure with
overcoming organizational objectives.
Conclusion: If a company has successfully implemented the quality management
constantly, and takes care of the continuous improvement of procedures company,
considering that must meet some general requirements to be accepted with
responsibility and commitment of the leaders of companies and to obtain their benefits,
the quality policy, the planning, control, and execution are key factors for proper
management quality in the organization.

Vous aimerez peut-être aussi