Date: _______________ Course : Understanding of ISO9001:2008
Complete te follo!ing "# identif#ing te rigt ISO 9001:2008 clause re$uirements: 1% &'ternal documents are controlled to ensure latest re(ision is used% ISO9001:2008 Clause : _______ 2% )ll outsource processes are controlled and record maintained to ensure te suppliers remain suita"le for te $ualit# management s#stem% ISO9001:2008 Clause : _______ *% Information on missing customer propert# or "elongings as "een reported to +anagement and records are maintained% ISO9001:2008 Clause : _______ ,% Staff are re$uired to understand te -ualit# .olic# and -ualit# O"/ecti(es of te compan#% ISO9001:2008 Clause : _______ 0% 1raining needs anal#sis and identification !ere carried out e(er# $uarter to ensure ade$uate training "eing pro(ided to all staff% ISO9001:2008 Clause : _______ 2% 3ac4ups and s#stem administration are andled "# outsource I1 pro(ider% ISO9001:2008 Clause : _______ 5% )udit records are maintained and 4ept at least * #ears as registered in te +aster 6ist of 7ecords% ISO9001:2008 Clause : _______ 8% +ore data !as compiled "ased on measurement as identified necessar# "# te +anagement% ISO9001:2008 Clause : _______ 9% Customer re$uirements are re(ie!ed and understood "efore an# "usiness contract is signed% ISO9001:2008 Clause : _______ 10% Customer negati(e feed"ac4s a(e "een recorded and trac4ed to ensure non8recurrence% ISO9001:2008 Clause : ________ .age 1 of 1 Ne(ille Clar4e 9+: Sdn 3d