Hospital Letter Worksheet

Read the text then answer the questions.

Royal Renchester Hospital

Outpatient Department
Morley Road
Renchester RE2 6DX
Telephone: 01406 326999
1 November 2009
MRS CHEN
18 TOWN STREET
RENCHESTER
RE6 4AP

Patient reference number: RDS 8675912

Dear Mrs Chen,

You have an appointment to attend the Outpatient Department.
Doctor: Doctor Moore
On: MONDAY, 14 December 2009 at 3:45 p.m.
On arrival please report to the reception desk in the Outpatient Department, level 1,
Blue zone.
If you can not attend on the date or time stated, please telephone 01406 326999
before 20 November 2009 between 8 a.m. and 4 p.m. on a weekday so that we can
change your appointment.
Yours sincerely

Gillian Marshall
Gillian Marshall
Appointments Officer

Author: Lisa Da Silva

Pearson
r: Katie
Jones.

Page 1 of 2
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Hospital Letter Worksheet

Now answer the questions.
1 Who is this letter for?
___________________________________________________________________________
2 Who is this letter from?
___________________________________________________________________________
3 Who is the appointment with?
___________________________________________________________________________
4 What date is the appointment for?
___________________________________________________________________________
5 What time is the appointment?
___________________________________________________________________________
6 Where does the person need to go for the appointment?
___________________________________________________________________________
7 The person cannot go to the appointment, what number do they need to phone?
___________________________________________________________________________
8 What is the last date the person can change the appointment?
___________________________________________________________________________
9 What day and time does the person need to phone?
___________________________________________________________________________
10 What is the reference number?
___________________________________________________________________________

Author: Lisa Da Silva

Pearson
r: Katie
Jones.

Page 2 of 2
PHOTOCOPIABLE