Académique Documents
Professionnel Documents
Culture Documents
SUBMITTED TO:
DR.N.MURTHY
SUBMITTED BY:
GROUP NO: 4
ANOOP.S. PILLAI
CHARANYA.M
GOPINATH.S
RAJ PRADEEP.T.N
VAMSIKANTH
SUBMITTED ON: 30/11/2009
ACKNOWLEDGEMENT
These acknowledgements are not just a piece of formality but our heartful gratitude
towards all those who cooperated with us and extended their support in the making of this
report.
First and foremost, we would like to thank to DR.MURTHY for the valuable guidance
and advice. He inspired us greatly to work in this project. His willingness to motivate us
contributed tremendously to our project. We also would like to thank him for showing us some
example that related to the topic of our project in the classroom.
Besides, we would like to thank our college for providing us with a good environment and
facilities to complete this project. In addition, we would like to take this opportunity to thank the
non-teaching staff, Librarian, Computer assistants for allowing us to work at late nights. It gave
us an opportunity to participate and learn about the “MARKETING PLAN OF DILATO PEN
DRIVES”.
Finally, an honorable mention goes to our friends for their understandings and support to us in
completing this project.
EXECUTIVE SUMMARY
The following marketing plan forms the basis for the introduction of a range of innovative new
products in the pen drive category. The analysis allows us to outline the best strategies to follow
for the achievement of the company’s strategic goals. “Dilato” will be marketed as a unique
functional pen drive while striving to reinforce the company’s status as the leader in innovation
and successful product launches. The Indian external data storage market is estimated at roughly
Rs 900 crore, growing at over 20 per cent since 2007. The mid-tier segment occupies almost one-
third of the total market.
Growth in internet surfing and content building has contributed to an increasing demand for
high-storage external devices. External hard disks of 250 GB and 320 GB capacities capture 75
per cent of the market demand, followed by portable pen drives, MP3 players and flash drives.
Storage capacity, speed of transfer, reduction in noise and portability are the main drivers for the
demand for external storage devices. Success will be reflected by a sizeable capture of market
shares within this market, while strategically carrying the company up to the top spot as the
market leader in the FMCE sector.
Our major competitors are Kingston, SanDisk, and Transcend.
Our just completed pilot study reveals that Kingston, Transcend, SanDisk and iball are the major
players who have occupied the Indian market with their offerings, but since we found out that
Kingston and Transcend are occupying the strong positions in the market perception level
about product, price and quality, and offerings, the major successful factor which driven them to
this level is creation of demand for the product. Kingston and Transcend carries the advantage of
product innovations in the Flash Drive market, by launching innovative and stylish product
ranges, attractive channel and end user schemes, and marketing activities as well as defining
new market segments, which lead them to success in the Indian competitive market.
We aim to create superior quality products that fit your high - tech lifestyle, and we
believe in WIN, WIN, and WIN philosophy.
The main principal objective is always to be a Customer driven company, we focus our
objectives on providing the superior quality products that fits high - tech lifestyle. The corporate
culture that exists in the organization is professionalism and team work as well. As a declaration
of our commitment to quality we would implement the Six Sigma concept throughout the
company, our commitment to R & D ensures that we will continue to introduce superior quality
products to leave the competition far behind. As a company our superior quality products which
brings Tomorrow's World, Today.
The project is on creating a marketing plan for pen drives which involves the creation of the
brand and brand elements along with the suitable integrated marketing communication for the
product. It also includes various studies like the market analysis, competition analysis and
competition pricing to find out the feasibility of the product in the market. Then the entire
segmentation, targeting and positioning for the product is designed with the complete product
mix and product variants with their respective pricing and the logic behind the pricing. Next the
marketing plan talks about the entire distribution channel that will be followed for an effective
reach of the products to the end users through various channel partners.
We believe that good marketing objectives which help an organization for its success, and also
guides us to enable a business to control a marketing plan, To help motivate individuals,To
provide a common goal, To provide an agreed, consistent focus for all function of our
organization. Objectives provide the starting point for marketing plans and marketing strategy.
The success of the strategy should be evaluated in terms of the extent to which the objectives
were achieved.
Dilato’s objectives set out what we are trying to achieve, and our marketing objectives can be
defined at two different levels: Corporate Level and Functional level. In corporate level
objectives we would consider customer loyalty, profit, growth, Market leadership, Commitment
to dealers, retailers & employees and Leadership capability. In corporate level we aim to build
customer database of at least 250,000 households within the next 12 months. We also aim to
achieve a market share of 10%• We aim to achieve 75% customer awareness of our brand in our
target markets.
We offer a wide range of pen drives such as low end, popular and the luxury which caters to
different segments of the target group. In Low end segment we offer USB flash drives/pen
drives that are priced below Rs 300. It will be of low price with the basic features, medium size
and easy to hold. In Popular segment we offer those pen drives which have some special features
like Bluetooth and Expandable memory. In luxury segment we offer those pen drives which
have some special features like LCD displays, MP3 player and Camera.
We develop clear – headed strategies for achieving our sales and marketing goals. At period of
time we evaluate our brand challenges and deliver customized products and communications
plans to our target group. Our plans integrate tactical public relations and marketing
communications to drive results in current situation and competitive markets. We ensure
continued product development and market visibility with measurable results that help to
achieve well – defined business goals.
We would target Students, Business, Working Professionals (age above 15 yrs) and
Corporate Industries / Institutions comes under Luxury, Popular and Low end segment; who
frequently transfers data. When compare to other storage devices pen drives are helpful for these
target groups in easy way of transferring and storing data.
Moreover, the marketing team also have to implement effective control mechanism and
evolution of effectiveness method in order to ascertain the launch of Dilato is successful; the
marketing strategies are efficient and progress constructively according to projection especially
in sales and penetrating targeted market. The suggested apparatus had been designed to aid the
department to evaluate the effectiveness of Dilato marketing plan and objectives are Constant
market survey and research, Quality Control mechanism, Customer Service and technical
support team, implement comprehensive plan to monitor the sales of Dilato. In evaluation and
control mechanism we do a Periodic Review, take care of the training Needs, Revenue
Assessment and Reviewing the Supply-chain and Dealer meet.
1 INTRODUCTION 1
2 SITUATIONAL ANALYSIS 2
3 MARKETING OBJECTIVES 9
4 FINANCIAL OBJECTIVES 11
5 ACTION PLAN 12
IMPLEMENTATION,CONTROL AND
6 24
EVALUATION
7 CONCLUSION 29
8 APPENDICES 31
9 REFERENCES 39
INTRODUCTION
As pen drives come under the consumer electronics industry, which is one of the largest
segments in the electronics industry in India. With a market size of $4.7 billion in 2008 catering
to a population of more than one billion people and significantly a low penetration of CE
products. The consumer electronics industry in India promises huge potential in the years to
come. The double digit compound annual growth over the next five years will be aided by
various factors such as growing household incomes, local manufacturing and expanding
distribution networks. As far as the local economy is concerned there won’t be any effect on our
business if any change to the local economy is made. The flash market is one of the biggest
growing segments in India. However, due to its substantial dependence on parallel imports, apart
from business generated through authorized distributors, it is very difficult to estimate the
correct size of the market. And, surprisingly, the model is highly supported by the principals
themselves. The market is primarily fed by China and Taiwan, and runs purely on cash
transactions. It is a high volume business, conducted through both IT and telecom channels as
well as large format retails. However, with the current duty structure in place, FY 09 witnessed a
major decline in parallel imports.
Competition which creates fire to success for every company, as it is FMCE (fast moving
consumer electronic) product the scope for the growth rate is also good which creates to chance
for international players like Smart Modular, A - Data, Ramaxel, and Apacer to enter and
expand their business in this competitive market. But since we would carry the competitive
advantage of the first company to introduce the expandable USB flash drive and Bluetooth USB
flash drive to the Indian market with various product mix combinations, so it is a competitive
chance for the international entrant to adopt the same concept as such soon, and also to add fuel
since the international players are playing in the Indian market such as Kingston Technology
which has 28% of market share but still didn't introduce the concept of expandable and
Bluetooth USB flash drives to the Indian market.
In the current Indian scenario, the customers cannot expand their pen drives according to their
requirements and hence have to go for new pen drives with higher storage capacity in order to
transfer huge data’s and information. Added to this, there is no such facility that could allow
multiple users to access a single pen drive at a particular location or platform inorder to share the
common data’s and information. This situation is prevailing due to the lack of innovation in the
pen drive industry as far as the Indian market is concerned.
Our main purpose of the plan is to bring innovation into the pen drive industry as far as the
Indian market is concerned. Thus we are introducing the following high end features into our
Dilato pen drives at different variants catering to various segments of our target group. such as
Bluetooth, LCD displays, MP3 player, Cameras and expandable memory in the pen drives.
SITUATIONAL ANALYSIS
INDUSTRY ANALYSIS:
As pen drives come under the consumer electronics industry, which is one of the largest
segments in the electronics industry in India. With a market size of $4.7 billion in 2008 catering
to a population of more than one billion people and significantly a low penetration of CE
products. The consumer electronics industry in India promises huge potential in the years to
come. The double digit compound annual growth over the next five years will be aided by
various factors such as growing household incomes, local manufacturing and expanding
distribution networks. As far as the local economy is concerned there won’t be any effect on our
business if any change to the local economy is made. The flash market is one of the biggest
growing segments in India. However, due to its substantial dependence on parallel imports, apart
from business generated through authorized distributors, it is very difficult to estimate the
correct size of the market. And, surprisingly, the model is highly supported by the principals
themselves. The market is primarily fed by China and Taiwan, and runs purely on cash
transactions. It is a high volume business, conducted through both IT and telecom channels as
well as large format retails. However, with the current duty structure in place, FY 09 witnessed a
major decline in parallel imports.
Competition which creates fire to success for every company, as it is FMCE (fast moving
consumer electronic) product the scope for the growth rate is also good which creates to chance
for international players like Smart Modular, A - Data, Ramaxel, and Apacer to enter and
expand their business in this competitive market. But since we would carry the competitive
advantage of the first company to introduce the expandable USB flash drive and Bluetooth USB
flash drive to the Indian market with various product mix combinations, so it is a competitive
chance for the international entrant to adopt the same concept as such soon, and also to add fuel
since the international players are playing in the Indian market such as Kingston Technology
which has 28% of market share but still didn't introduce the concept of expandable and
Bluetooth USB flash drives to the Indian market.
Today’s plethora of digital devices lets us create, store, play and share all kinds of digital media,
including mp3s, photos, videos, documents and more. With the growing sophistication of these
devices comes a need for ever greater amounts of storage, in a small physical size, using the
least amount of battery power possible, giving you longer battery life when you most need it.
Flash memory was invented by SanDisk and is a computer chip that retains its memory even
when turned off or unplugged. This was a breakthrough, as previous types of memory chips
would instantly lose any information stored on them when the power was switched off. Now that
a type of solid state memory with no moving parts had been developed, a possible eventual
replacement for the hard drive was born.
Fast forward to the end of 2005, and flash memory has finally matured into a large capacity
product that takes up little space and has much lower power requirements than a hard drive –
using 30 times less power. It is lightweight, reliable, highly durable being able to withstand
being dropped and other rough treatment and is getting ever cheaper, although today still very
expensive for traditional hard disk sizes of 30Gb and larger. As with hard drives, flash memory
is not indestructible, nor does it last forever, with 10 years being the expected data retention life
span for flash and a lifespan of at least 5 years and more for hard drives, although by then you’re
likely to be using much more advanced technologies (flash, hard drive based, optical or
something else) with far greater capacities.
Today Pen Drives have come up as the most advance and effective medium of data storage
and have become a popular tool for business and professional people. USB pen drives have
established themselves as the most effectual storage device, which allow users to store a vast
amount of data without much effort. This is because of the increasing popularity of these useful
pen drives that CDs and floppy diskettes have been replaced and have become a second option
for storage. The most fascinating feature of this majestic device is that it holds memory without
any power supply. Moreover, it is very easy to carry it anywhere. Pen drives are available at
various sizes from 2GB to 16GB costing from 200Rs onwards.
COMPETITION:
The major strategies we would follow to track the competitors and stand alone in the market, we
would develop the products with believing the Five Core Competence Level which will lead us
to market leaders:
Every product receives complete testing on quality at every stage of the product development
with vast range of components and peripherals.
Product Expertise:
Every product will be developed in expertise way to give a new look to market, and we meet the
customer's requirements by offering the product developments which brings Tomorrow's
World, Today.
Easy to Use:
We make sure that our products are ready for easy installations and use, with clear and
complete.
We make sure that our products are available at every place with competitive offerings to the
customer
We believe in WIN, WIN and WIN policy, Our retailers should WIN their business goals with
our product, Our Customers should also WIN from our benefits, together which leads us to WIN
our business goals.
Customer is the king for our business; Today Pen Drives have come up as the most advance and
effective medium of data storage and have become a popular tool for students, business and
working professional people. USB pen drives have established themselves as the most effectual
storage device, which allow users to store a vast amount of data without much effort. With well
established channel network we make sure the product is available with competitive prices and
sizes at every place, the customer can easily walk in to nearest store and verify all available
product mix to take buying decision easily and quickly.
Transcend Kingston
Products 1 GB – 64 GB 1 GB – 16 GB
STRENGTH WEEKNESS
AWARNESS BRAND IMAGE
SIMPLICITY LIMITED WARRANTY
LOW COST
MARKET SHARE
CUSTOMER SERVICE
GOODWILL
STRENGTH WEEKNESS
HANDY SLOW TRANSFER
LIGHT WEIGHT NO LOCK
GOOD BUILD QULATITY NO PASSWORD PROTECTION
LARGE CAPACITY DOES NOT WORK IN WINDOWS 98
FAST SPEED
BRAND NAME
OPPORTUNITIES
1. Competitors market
2. Advancing technology
3. Market expansion
THREATS
1. Competitors
2. New players
“A good objective of leadership is to help those who are doing poorly to do well and to help
those who are doing well to do even better.”
MARKETING OBJECTIVES
We believe that good marketing objectives which help an organization for its success, and also
guides us:
Objectives provide the starting point for marketing plans and marketing strategy. The success of
the strategy should be evaluated in terms of the extent to which the objectives were achieved.
Dilato’s objectives set out what we are trying to achieve, and our marketing objectives can be
defined at two different levels:
➢ Corporate Level
➢ Functional level
Corporate Level
Corporate level objectives than concern the business or organization as a whole which defined
below:
Customer Loyalty:
Profit:
Growth:
We consistently find market opportunities for growth which makes us to stand alone in the
competitive market.
Market leadership:
We lead in the competitive market by developing and delivering the superior and innovative
quality products, services and clear and complete solutions.
We make sure to define that our commitment to our dealers, retailers and employees by
rewarding based on their business performance, and creating a value relationship platform that
reflects our values
Leadership capability:
At every certain period, we find the people those achieving their business results and top
performers will be indentified as Leaders to create a competitive work environment which leads
us to win and grow.
FUNCTIONAL LEVEL:
We aim to build customer database of at least 250,000 households within the next 12 months
We aim to achieve a market share of 10%• We aim to achieve 75% customer awareness of our
brand in our target markets
Both corporate and functional objectives need to conform to the commonly
used SMART criteria.
The SMART criteria (an important concept which you should try to remember and apply in
exams) are summarized below:
Specific - the objective should state exactly what is to be achieved.
Measurable - an objective should be capable of measurement – so that it is possible to
determine whether (or how far) it has been achieved
Achievable - the objective should be realistic given the circumstances in which it is set and the
resources available to the business.
Relevant - objectives should be relevant to the people responsible for achieving them
Time Bound - objectives should be set with a time-frame in mind. These deadlines also need to
be realistic.
FINANCIAL OBJECTIVES
Financial Objectives that helps us to make our products set even more technological advanced at
all market places, for our organization the ultimate goal of the marketing plan is the effect it will
have on the bottom lin. Measures reflect income statement items and common ratios.
Attractive profitability:
Because of superior advanced quality products and less competition, Dilato achieves attractive
profits.
Dilato’s primary customer base – Young Students, Business, Working professionals and
Corporate industries tends to be less sensitive to the economic cycles faced by many other
businesses. Since Dilato products fulfill all high – tech life style needs, they are essentials for all
professionals and business concerns at every period. This provides Dilato with a relatively stable
market in which to do business.
We structure our pipeline with different methods distinctive brand positioning, credible
visibility, and enchaining bottom lines. Our R&D support would make sure to develop our
products at every point time to meet the market needs. We create a distinctive brand positioning
in the minds of consumer through our message saying that “Our superior quality products which
brings Tomorrow’s World Today.
We redefine our communication message according to the different target audience. In case of
Medium and Luxury end segment pen drives we mainly focus on Business and Working
professionals, and communicate through popular business magazines explaining the products
features and benefits. In case of Low End segment pen drives we mainly focus on the young
students and corporate industries, and communicate through weekly and daily magazines
explaining the various products mix and price options. To add more fuel to create a strong brand
positioning we would participate in Trade shows, sponsorships and seminars to give more
identity to our brand.
We follow open doors to build strategic relationships, the sales department would make sure that
to provide the complete sales support all every level, everyone has right to bring an opportunity
or problem identification for the product development can bring into notice at any point time.
The competitor’s product developments and promotion offerings would indentified through the
sales department. And at the end what we believe as our overall important strategy is We put our
customers first in everything we do. One of our key strengths is our enormous product range.
We design, develop new advanced products to fit every one’s high – tech lifestyle.
➢ Target segments should be compatible with the organization’s goals and image
➢ The market opportunity represented by the segment must match the company’s
resources
➢ The segment must represent an opportunity to generate enough sales to generate a
profit
➢ The company should select target segments where it can enjoy a competitive
advantage
Pen drive
is a portable electronic data recovery device, featured with huge memory capacity enabling to
store more than compact discs. While compact discs collect data and restores it in a hard drive,
this same work can be done more efficiently using a pen drive, which in comparison stores
much more data. Storing spreadsheets, music, films and word documents in it is an
effortless task. Pen drive has multitudes of advantages. It is compact in size and hence is easily
portable, making it convenient to be carried in one`s pocket. On the other hand, the compact
discs are larger and brittle demanding cautious handling. Pen drive is also sturdy erasing the
rule of breaking, unless an immense weight is exerted on it.
Thus the pen drive is widely used by all the segments because of its above mentioned features..
But they are widely used by the students, business and working professionals because of their
unique needs. Therefore we are targeting this particular segment of the people.
We would target Students, Business, Working Professionals (age above 15 yrs) and Corporate
Industries / Institutions comes under Luxury, Popular and Low end segment; who frequently
transfers data. When compare to other storage devices pen drives are helpful for these target
groups in easy way of transferring and storing data.
MARKETING MIX
Product Management communicates the market opportunity to the executive team with business
rationale for pursuing the opportunity including financial forecasts and risk assessment. Product
Management communicates the problem to Development in the form of market requirements.
Product Management communicates to Marketing Communications using positioning
documents, one for each type of buyer. Product Management empowers the sales effort by
defining a sales process, supported by the requisite sales tools so the customer can choose the
right products and options.
The business is dependent on one product USB Pen Drive, but since we would offer various
product mix to the market such as Normal Pen Drive, Blue tooth Pen Drive, Expandable Pen
Drive, LCD Display, Camera, and Pen Drive with MP3 Player and so on., the 80% of major
profits are from only Pen Drive which is divided from various product mix combinations in the
market
Product Line:
Product width: We offer 3 categories of our product i.e. luxury, popular and low end to the
consumers.
1. Low end............ Low end segment of USB flash drives/pen drives refers to those pen drives
which are priced below Rs 300. It will be of low price and basic features, medium size, easy to
hold.
2. Popular.............. Popular segment of pen drives refers to those pen drives which has some
special features like Bluetooth and Expandable memory.
3. Luxury................Luxury segment refers to those pen drives which has some special features
like LCD displays, MP3 player and Camera.
Product depth:
Under the low end category we offer pen drive with memory storage capacity of 2 GB. In the
popular end category we offer pen drives with Bluetooth and Expandable memory. In the high
end segment we offer pen drives with LCD displays, MP3 player and Camera.
Benefits of our product match the customer’s needs and wants. And there are no gaps.
USB Flash Drive with in-built Multiple users can access the Multiple users cannot wait for
Bluetooth pen drives their turn. They can transfer data
immediately with efficient
speed.
LCD Displays LCD display enables browsing LCD display of pen drive has
through the list of songs that you made it a high-end device. User
store in pen drive. in need of viewing songs present
in the Pen drives.
➢ For products of high end includes Camera and LCD display pen drives. Warranty will be
provided to these pen drives are upto 2 yrs from the date of purchase and service will be
provided all over in India.
➢ For products in medium end which includes Bluetooth, MP3 player and expandable
memory warranty will be upto 3 yrs provided with the services all over India.
➢ Now low end product warranty will be provided upto 5 yrs with service anywhere in
India.
Product differentiation
➢ As our peer competitors are providing just simple products from the range of 2 GB to
64GB, we would carry the competitive advantage of introducing Pen Drives with
features like MP3 player, expandable memory, camera, LCD display and simple
Price
“The moment you make a mistake in pricing, you're eating into your reputation or your
profits.”
Since Diloto is new to the market with new concept technology, our Medium and Luxury
Segment products would start its life cycle from the Introduction of Product Life Cycle Stage.
So the initial demand for the products would start slowly once the products are known by the
market the demand for the products would increase rapidly. And the initial pricing for these
Medium and Luxury end segment products would be low due to attract the market after reaching
the growth stage of life cycle the price would shift slowly.
Here below the proposed prices for the Dilato’s products comparing to its competitors like
Kingston, Transcend and SanDisk
Kingston
Low End Segment 2GB 4GB 8GB 16GB 32GB 64GB
Normal Pen Drives 420 620 1050 1750 4599 9150
Transcend
2GB 4GB 8GB 16GB 32GB 64GB
420 529 944 1725 3799 9599
SanDisk
2GB 4GB 8GB 16GB 32GB 64GB
430 600 899 1575 4725 9600
Dilato's Price
400 520 800 1600 4200 9250
Camera In built memory of 4GB with Camera facility. Cost Price Rs. 1600
In built memory of 4GB with LCD Display facility. Cost Price Rs.
LCD Display
1750
LCD Display with In built memory of 4GB with LCD Display facility and
Expandable option Expandable memory functions. Cost Price Rs. 2200
From the above prices in case of the normal pen drives, our competitors have already occupied
the market with their offerings which leads the products life cycle to move to Maturity Stage. So
these segment products have been priced lesser than our competitors to grab the market share.
The overall profit margin is 22% on each product which is distributed as the manufacturer would
carry 4% of profit margin, dealer would have 7% and retailer would carry 10% of profit margin
in every low end pen drives product.
But in case of Medium and Luxury end segment there are no competitors exists in the market, so
the manufacturer would carry the advantage of introducing the products and its proposed prices
as well. As per the above Pricing chart the medium segment pen drives categorized in to three
varieties, range between Rs. 750/- to Rs. 1050/-. And the luxury end segment pen drives would
range between Rs. 1150/- to 2200/- and categorized in to four varieties. Since no competition
exists in the market, the demand for these segments products would start slowly and near soon
would increase the demand rapidly due to introduction of advance technology pen drives, so
initially these segments pen drives have been priced a bit lesser to grab the market, and once the
demand is indentified clearly the prices would shift slowly. The overall profit margin is 30% on
each product which is distributed as the manufacturer would carry 7% of profit margin, dealer
would have 10% and retailer would carry 13% of profit margin in every low end pen drives
product.
Distribution
To reach end users, businesses need a well knitted network. The network includes
Manufacturers, Dealers, Distributors and Retailers that are in business lingo named as
“Channel Partners.”
The channel partners play a vital role in success and failure of business. They are actually the
bridge between vendors and end users thus framing the outline for a company in end users
mindset. A distribution channel comprising of right channel partners offers the services to end
users at the right time without any delay. A well networked and properly knitted distribution
channel plays an important role in enhancement of sales growth. It is the key for resellers
to get the real picture and review of the product. Besides, giving them the first step aid in
understanding product and answering their queries, the distribution partners bridge the
gap between vendors and resellers. They facilitate them with the ability to roll back to the
vendors to rectify any problem and also to concentrate on the market with right policies in
place.
Different customers have different needs and performances Increasing degree of market
fragmentation Its hard for a product or brand to be everything to all customers Allows for
adaptation of marketing. Customer demands can change a successful position can become
absolute after a period of time continuous segmentation efforts are essential required, to hold
these successful position
We would follow two different level of channel management such as, Zero Level and Two
Level Channels. In case of targeting the Corporate industries we would follow Zero level
channel where company’s sales executive would be directly meeting the corporate. But in case
of the other segments like targeting Young students, working
and business professionals we would follow two level
channel where from the manufacturer to Dealer, from Dealer
to Retailers and from Retailers to Customers.
TWO LEVEL
The segmentation and targeting for our products are Young Students, Business and Working
Professionals which can be widely explained through SOD Template below as follow:
SERVICE OUTPUT DEMAND
DELIVERY/
SEGMENT SUB - BULK SPATIAL ASSORTMENT/ CUSTOMER INFORMATION
WAITING
NAME SEGMENT BREAKING CONVENIENCE VARIETY SERVICE PROVISION
TIME
Low End High High High Low Low Low
Medium /
Domestic Medium End High High High High Medium / High
High
Medium /
High End High Medium Medium / High High High
High
Low End Medium Medium / Low Medium Low Medium Medium
Medium /
Industrial Medium End Medium Medium High High High
Low
Medium /
High End Low Medium / Low Medium / Low High High
Low
PROMOTIONAL SCHEMES
According to our major competitors such as Kingston, SanDisk, and Transcend, as of now we
cannot find any sales promotions initiated by them to attract the market. And to add more fuel,
the media advertising activities are also very low when we look at the competitors. So we would
carry the competitive advantage of introducing various promotional methods to the market to
attract the competitive market.
MONEY ON ADVERTISING
The consumer market has become highly competitive with a new brand being born almost every
day. Irrespective of the kind of product you are looking for, be it consumer durables like
refrigerators, air conditioners, washing machines or fast moving consumer
products (FMCG) the number of brands available is truly mind boggling. Naturally it is the
prime concern of every marketer to promote their brand as a shade better than the competitors'.
Advertising comes in handy here. Advertising is a biggest weapon for a company to create
awareness, loyalty, identity, interest and desire in the minds of consumers. There are several
reasons for advertising some of which are as follows:
The print media have always been a popular advertising medium. Advertising products via
newspapers or magazines is a common practice. In addition to this, the print media also offers
options like promotional brochures and fliers for advertising purposes. We mainly focus on
major daily newspapers such as Times of India, Hindustan Times, Deccan Chronicle, The
Hindu, Times Classifieds, Economic Times, and Top Magazines such as Business Line, Fortune,
Forbes, Business Week, and Harvard Business Review. The overall yearly cost for Print Media
would be Rs. 10, 5, 80280/- and Magazines advertising yearly would be Rs. 1, 50, 1800/-
(Detailed explanation at Appendices)
Outdoor advertising is also a very popular form of advertising, which makes use of several tools
and techniques to attract the customers outdoors. The most common examples of outdoor
advertising are billboards, kiosks, and also several events and tradeshows organized by our
company. The billboard advertising is very popular however has to be really terse and catchy in
order to grab the attention of the passers by. We would initiate our outdoor advertising through
Unipole, Bangalore, Bus Stop Hoardings, Railway Station Platforms, Triads, Ebay, and Indoor
Advertising. The overall yearly cost for Outdoor Advertising would be Rs. 4, 98, 00,000/-
(Detailed explanation at Appendices)
IMPLEMENTATION
DILATO
IMPLEMENTATION PLAN
DEC JAN FEB MAR APR MAY JUN JULY AUG SEP
MARKETING PLAN
PREPARATION
Research design
Research on potential
customers
PRE-LAUNCH EVENTS
Marketing department inform
sales department about Dilato
product ,and all staff participate
in seminar to discuss marketing
strategy for 4 days
Gather the resource to produce
Dilato , ensure enough
production capacity
Create website for Dilato and
launch
EFFECTIVENESS
Moreover, the marketing team also have to implement effective control mechanism and
evolution of effectiveness method in order to ascertain the launch of Dilato is successful; the
marketing strategies are efficient and progress constructively according to projection especially
in sales and penetrating targeted market. The suggested apparatus had been designed to aid the
department to evaluate the effectiveness of Dilato marketing plan and objectives are shown
below:-
1. Periodic Review:
The activities of the marketing and sales team will be reviewed at the end of each month
on terms of targets reached and what is proposed plan for the next month, if they want
any changes in the existing system, problems faced by them etc. The report has to be
submitted in all respects to their respective team leader which will in-turn would be
discussed with the marketing head of the region.
2. Training Needs:
At the end of each quarter a review assessing training needs, if any , will be submitted by
all the team leaders to their Seniors so that timely action can be taken to train the sales
force and in case there Is requirement of more people it can be done accordingly.
3. Revenue Assessment:
A report has to be submitted by respective department showing all the costs incurred by
them post launch of the product and an estimate of budgeted expenditure for the next
quarter. In addition there will be a meeting of the heads of all the departments. To
ascertain the profitability of the launch and subsequent planning.
The product manager will organize a dealer meet to assess the stock in hand and the
future requirement and problems faced by dealers if any. Further dealers will be updated
about the marketing plans company is going to take up to the extent of providing
discount schemes or financing the consumers. A report has to be submitted on
performance of the channel suppliers and in case there is a need for any deletions,
substitutions and leaving out a channel in case of non-performance.
CONCLUSION
Pen drive
is a portable electronic data recovery device, featured with huge memory capacity enabling to
store more than compact discs. While compact discs collect data and restores it in a hard drive,
this same work can be done more efficiently using a pen drive, which in comparison stores
much more data. Storing spreadsheets, music, films and word documents in it is an
effortless task. Pen drive has multitudes of advantages. It is compact in size and hence is easily
portable, making it convenient to be carried in one`s pocket. On the other hand, the compact
discs are larger and brittle demanding cautious handling. Pen drive is also sturdy erasing the
rule of breaking, unless an immense weight is exerted on it.
Thus the pen drive is widely used by all the segments because of its above mentioned features..
But they are widely used by the students, business and working particular segment professionals
because of their unique needs. Therefore we are targeting this of the people.
From the market and the competitor study we have come to a conclusion that there are several
big players in the low end segment of the pen drive industry and hence we expect a minimal
growth from this segment. This is the reason why we have priced our pen drives of the low end
segment lesser than our competitors by following the competitive pricing strategy. Whereas, the
scope in the medium and high end segment is very high when compared to the low end segment
as there are no big players in these segments and thus we have followed the cost plus mark-up
pricing strategy. Here we don’t look at the market, instead we look at our own cost structure and
decide the profit we want to make and add it to our costs in order to determine our selling price.
More over there are no innovation in the high end segment and that is the reason why we have
brought in many high-end features in this segment. Thus we stand as the market leader in the
medium and high end segment with new technologies in our product. And hence we are
expecting huge revenue from the medium and the high end segment.
The expected revenue for the business after one year is as follows:
Number of Retailers would be 750 in Bangalore for all the three segments and the average price
of a low end pen drive will be Rs.500. Based on our assumptions, if one retailer sells 5 units per
month then the total revenue per annum would be Rs.2,25,00,000(low end). Similarly, the
average price for medium end segment will be Rs.1000 and if one retailer sells 2 units per month
then the total revenue per annum would be Rs.1,80,00,000(medium end). And the average price
for high end segment will be Rs.2000 and if one retailer sells 2 units per month, the total
revenue per annum would be Rs.3, 60, 00,000. Thus the revenue for all the three segments for
the first year would be Rs.7, 65, 00,000.
The ratio of profit share for the manufacturer, distributor and the retailer in the low end segment
is 4:7:10. Thus the manufacturer’s profit share of 4% would be Rs.9, 00,000. For the medium
and the high end segment the profit share ratio is 7:10:13. Thus the manufacturer’s profit share
for the medium and the high end segment would be Rs.12, 60,000 and Rs.25, 20,000
respectively. Therefore the total manufacturer’s profit for the first year would be Rs.46, 80,000.
In future, we would like to upgrade our products according to the prevailing market trends by
continuous innovation and R&D.
APPENDICES-I
MEDIA PLANNING
Print Media
Newspaper Circulation Slot PM Yearly Cost
TOI – Bangalore 2000000 Ad Size: 15* 20 sq.cm 342000 4104000
Placed on Page 2
12 Times a Month
1270000
The Hindu Rs Per Sq.Cm = 1550 30240 362880
(All India) 35 Sq.cm
756690 10580280
APPENDICES-II
MAGAZINE
OUTDOOR
3950000 49800000
OTHERS
I-BALL
KINGSTON
TRANSCEND
9%
15%
36%
40%
PREFERABLE BRAND
DIRECT SALES MANGER
SALES TEAM
REFERENCES
http://www.scribd.com/
http://articles.themarketingteacher.com/
www.marcommwise.com/sourceindex.phtm
http://www.marketingsource.co.uk/
http://marketing.about.com/
http://www.4psbusinessandmarketing.com