BMW Group

ICOM factory reset

Perform a factory reset if you face one of the following issues:

Single ICOM is offline in WSM although it is connected

Single ICOM is green and OK in WSM, but it is not available in Connection Manager and therefore
cannot be reserved
Single ICOM is offline in WSM, but it is available in Connection Manager and also can be reserved
Single ICOM is not working in WLAN
Single ICOM (also new ICOMs) cannot be announced

Prerequisites:

USB flash drive. 2.0 with a minimum of 60 MB free space formatted with FAT32 (e.g. by Microsoft
Windows)
ICOM_Restore.bin file, which can be downloaded from this page. Make sure you always use the
latest file for the factory reset

Fix: Perform the following steps:

1. Copy the ICOM_Restore.bin file to the USB flash drive
2. Disconnect the network cable from ICOM A
3. If ICOM A is placed in an OBD II jack of the vehicle, then pull it out (ICOM A must have status off)
4. Connect the USB flash drive to ICOM A
5. This step has to be done in a maximum time of 5 sec or the update process will not start:

Press the reset button on the ICOM A and hold it pressed:

Connect ICOM A to the OBD II jack while the button is pressed (all LED will become red)
Release the reset button and then press it 3 times
The LEDs will flash red (if not, repeat the above steps)
The process is finished after 3 minutes
When the system LED is shining green, the update process is finished successfully
Disconnect to USB flash drive

6. Factory reset is done

7. Disconnect the ICOM A
8. Connect the LAN cable between the ICOM A and the network
9. Connect the ICOM A to a vehicle or external power supply
10. ICOM will be displayed with status green and OK in WSM

09.07.2012

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