DRIVERS HANDBOOK

March 2005

CONTENTS
PAGE

WELCOME
DRIVER APPLICATION & QUALIFICATION
ORIENTATION AND SAFETY TRAINING
COMPANY PHILOSOPHY
PAYROLL & BENEFITS
BILLING & DRIVER ENVELOPES
FUEL, PARKING & PERMITS
DRIVER LOGS
DISPATCH
VEHICLE MAINTENANCE
DRUGS & ALCOHOL
ACCIDENTS
HAZARDOUS MATERIALS
CARGO CLAIMS
ANNUAL REVIEWS
DISQUALIFICATION
SAFETY AWARD PROGRAM
DRIVER ACKNOWLEDGMENT & RECEIPT

CUSTOMER LIST AND PHONE NUMBERS

TRUCKS INC. SHOP INFORMATION
EMERGENCY BREAKDOWN PROCEDURES
PAYROLL FOR EMPLOYEES UNDER THE
TRUCKS, INC. PLAN
TERMINAL AND YARD LAYOUTS
ACCIDENT REVIEW PROCEDURE

1
2
5
6
11
18
21
26
28
30
34
38
39
41
42
43
43
44

APPENDIX A
APPENDIX B
APPENDIX C
APPENDIX D
APPENDIX E
APPENDIX F

WELCOME TO TRUCKS, INC.

TRUCKS, INC. IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE

AGAINST RACE, RELIGION, SEX, NATIONAL ORIGIN OR ANY OTHER BASIS. THE COMPANY
COMPLIES WITH THE AMERICAN DISABILITIES ACT AND DOES NOT DISCRIMINATE AGAINST
ANY APPLICANT WHO HAS A PHYSICAL DISABILITY AS LONG AS SUCH CONDITION WOULD
NOT PROHIBIT THE APPLICANT FROM PERFORMING THE JOB IN A SAFE AND SATISFACTORY
MANNER.

IF ANY PART OF THIS HANDBOOK IS NOT CLEARLY UNDERSTOOD,

FEEL FREE TO ASK FOR CLARIFICATION FROM SAFETY PERSONNEL. BY
SIGNING YOUR ACCEPTANCE OF THIS MANUAL. WHICH INCLUDES A
REQUIREMENT THAT WEEKLY PAYROLL LETTERS ARE READ, WE
ASSUME THAT YOU HAVE RECEIVED AND UNDERSTAND THE COMPANY
REQUIREMENTS UNLESS YOU COME FORWARD FOR CLARIFICATION.

PAGE 1

DRIVERS HANDBOOK

DRIVER APPLICATION & QUALIFICATION

TO

BECOME A TRUCK DRIVER AT TRUCKS,

THROUGH A SERIES OF STAGES AS FOLLOWS :

INC.,

EACH PERSON WILL PROCEED

A. PRE-QUALIFICATION STAGE
AN APPLICANT MUST MEET THE FOLLOWING TO APPLY FOR A POSITION AS DRIVER:
1.
2.
3.
4.

3 YEARS OVER-THE-ROAD VERIFIABLE EXPERIENCE

25 YEARS OR OLDER (DUE TO INSURANCE REQUIREMENTS)
CDL WITH HAZ/MAT AND DOUBLES ENDORSEMENTS
CLEAN MVR WITH NO DWI/DUI AND NO MORE THAN THREE (3) MOVING
VIOLATIONS IN LAST SEVEN (7) YEARS AND NO MORE THAN ONE (1) IN LAST
TWELVE (12) MONTH PERIOD
5. NO MORE THAN ONE (1) ACCIDENT IN LAST THREE (3) YEARS
6. NO CONVICTION OF ANY FELONY OR ANY CRIME ASSOCIATED WITH THEFT
7. MUST HAVE GOOD CHARACTER, CLEAN APPEARANCE, AND GOOD ATTITUDE

B. APPLICATION STAGE
ONCE

ALL CRITERIA OF THE PRE-QUALIFICATION STAGE ARE MET, AN APPLICANT WILL

COMPLETE AN APPLICATION PACKET AS FOLLOWS:

1.
2.
3.
4.
5.
6.
7.
8.

COMPLETE EMPLOYMENT APPLICATION ACCURATELY INCLUDING SIGNATURE

SIGN THREE (3) PREVIOUS EMPLOYMENT INFORMATION RELEASES
PROVIDE CURRENT SEVEN (7) YEAR MVR REFLECTING ENDORSEMENTS
PROVIDE COPY OF CDL WITH PROPER ENDORSEMENTS (HAZ MAT & DOUBLES)
PROVIDE COPY OF SOCIAL SECURITY CARD
COMPLETE CERTIFICATION OF VIOLATIONS FORM
DRIVER'S DATA SHEET
COMPLETE AND RETURN NOTARIZED "CRIMINAL HISTORY RELEASE" AND DAC
RELEASE FORM AUTHORIZING TRUCKS, INC. TO INVESTIGATE THE
BACKGROUND OF THE APPLICANT THROUGH ANY SOURCE AVAILABLE.

ANY

FALSE OR OMITTED INFORMATION WILL RESULT IN IMMEDIATE DISMISSAL AND WILL

BE GROUNDS FOR DENIAL OF CLAIMS ARISING FROM THE FALSIFICATION OR OMISSION.

TRUCKS, INC.

PAGE 2

C. VERIFICATION STAGE
ONCE THE APPLICATION PACKAGE IS FULLY COMPLETED AND DELIVERED
INC., THE SAFETY DIRECTOR WILL COMPLETE THE FOLLOWING:

TO

TRUCKS,

1. THOROUGHLY INVESTIGATE PREVIOUS EMPLOYERS WITH MINIMUM OF 3 PLACES

AND/OR 10 YEARS.
2. THOROUGHLY EXAMINE CURRENT 7 YEAR MVR
3. PERSONALLY INTERVIEW APPLICANT
4. THOROUGHLY EXAMINE CRIMINAL HISTORY AND OTHER BACKGROUND DATA

D. TESTING STAGE
AFTER

VERIFYING AND ANALYZING HISTORY, SAFETY

ADMINISTRATION OF VARIOUS TESTS AS FOLLOWS:

DIRECTOR

WILL OVERSEE THE

1. DRUG

TESTING WILL BE ORDERED FOR ALL APPLICANTS. ANY POSITIVE RESULT

WILL IMMEDIATELY DISQUALIFY AN APPLICANT. DRIVER CANNOT BE DISPATCHED
UNTIL NEGATIVE RESULTS HAVE BEEN CONFIRMED BY THE SAFETY DEPARTMENT.

2. PHYSICAL

ORDERED AND REVIEWED (NOTE: ALL DRIVERS REQUIRED TO OBTAIN

ANNUAL PHYSICAL.)

3. ROAD DRIVING TEST TO BE GIVEN ONLY BY QUALIFIED

THE SAFETY DIRECTOR.
4. W RITTEN TEST WITH MINIMUM SCORING OF 70%

DRIVER DESIGNATED BY

E. QUALIFICATION FILE COMPLETION

AT THIS
FAMILY

POINT, WE WELCOME THE DRIVER AS A NEW MEMBER OF THE TRUCKS, INC.

AND REQUEST THE FOLLOWING INFORMATION TO COMPLETE THE FILE AS
REQUIRED BY THE DEPARTMENT OF TRANSPORTATION'S RULES AND REGULATIONS AND
COMPANY POLICY:

1.
2.
3.
4.
5.
6.
7.

PAGE 3

COMPLETE DRIVER DATA SHEET SHOWING TIME LOGGED FOR LAST 7 DAYS
SIGN RECEIPT OF SAFETY REGULATIONS BOOK
SIGN RECEIPT OF HAZ/MAT EMERGENCY RESPONSE BOOK
SIGN RECEIPT OF EMPLOYEE HANDBOOK & TRAILER PROCEDURES
SIGN MEAL STOP LETTER AND LOADING/UNLOADING LETTER
SIGN QUALIFICATION, ROAD TEST, PHYSICAL & WRITTEN TEST CARDS
SIGN NOTICE THAT ADVISES "ALL NEWLY HIRED EMPLOYEES WILL BE PLACED ON A
90 DAY PROBATIONARY PERIOD".
DRIVERS HANDBOOK

8. SIGN RELEASE FORM TO ORDER FUTURE MVRS

9. SIGN CERTIFICATION THAT DRIVER HAS ONLY ONE DRIVER'S LICENSE
10. SIGN DRUG AND ALCOHOL I NFORMATION RELEASE
11. COMPLETE I-9 AND OTHER PAYROLL/BENEFIT FORMS

SAFETY POLICY:
YOUR SAFETY AND THE SAFETY OF OTHERS COMES FIRST !!!
ALL ELSE WILL FOLLOW!!!!!

TRUCKS, INC.

PAGE 4

ORIENTATION AND SAFETY TRAINING

A. ORIENTATION
ALL

DRIVERS WILL ATTEND AN ORIENTATION AND SAFETY TRAINING SESSION AND WILL
SIGN A CERTIFICATION REFLECTING SUCH TRAINING. THE GOAL OF SAID SESSION IS TO
FAMILIARIZE EACH DRIVER WITH THE STRUCTURE, PHILOSOPHY, AND POLICIES OF
TRUCKS, INC. W E WILL REVIEW ALL OPERATIONS OF THE COMPANY AND CLEARLY
DEFINE THE EXPECTATIONS OF THE EMPLOYEE. IN ADDITION, WE WILL COMPLY WITH THE
DEPARTMENT OF TRANSPORTATION'S RULES AND REGULATIONS REGARDING REQUIRED
TRAINING.

B. PERIODIC TRAINING
PERIODIC TRAINING SESSIONS WILL BE CONDUCTED
THE YEAR. ATTENDANCE IS MANDATORY.

ON VARIOUS TOPICS THROUGHOUT

C. REMEDIAL TRAINING
ONE-ON-ONE OR GROUP TRAINING ON SPECIFIC TOPICS INCLUDING SAFETY, COMPANY
POLICIES, HEALTH ISSUES, ETC., MAY BE SCHEDULED BY SAFETY OR OTHER
DEPARTMENTS.
D. WEEKLY PAYCHECK INFORMATION
W EEKLY

NEWSLETTER AND VARIOUS SAFETY INFORMATION WILL BE INCLUDED IN

PAYCHECKS. READING, AND SIGNING IF INDICATED, IS MANDATORY.

PAGE 5

DRIVERS HANDBOOK

COMPANY PHILOSOPHY

A. THE COMPANY PHILOSOPHY OF TRUCKS, INC. IS AS FOLLOWS:

SERVICE IS ALL WE CAN SELL

AND YOU ARE OUR SALES PEOPLE
LET'S TAKE PRIDE IN OUR JOB TO DELIVER
THIS SERVICE AS SAFELY AS POSSIBLE

B. CUSTOMERS
W HO ARE OUR CUSTOMERS AND WHERE ARE THEY? APPENDIX A LISTS MANY OF OUR
CUSTOMERS AND THEIR PHONE NUMBERS. THE DIRECTION BOOK DOES AS WELL.
TRUCKS, INC.S PRIMARY LINES OF BUSINESS ARE: (1) FULL, SEALED TRAILER LOADS OF
GENERAL COMMODIITIES FOR LTL (LESS-THAN-TRUCKLOAD) COMPANIES SOUTH-BOUND
TO FLORIDA AND THROUGHOUT THE SOUTHEAST AND TEXAS, (2) FULL TRAILERS OF
WASTE PAPER FROM COLLECTION CENTERS FROM FLORIDA TO TEXAS RETURNING TO
SOUTHEAST PAPER IN DUBLIN, GA. FOR RECYCLING, AND (3) FULL LOADS OF GOOD
NEWSPRINT FROM THE MILL TO NEWSPAPER PUBLISHERS THROUGHOUT THE SOUTHEAST
AND WEST TO TEXAS. W E ALSO HAUL COTTON, TIRES, PINE STRAW , CABINETS,
GROCERY PRODUCTS , AND OTHER RECYCLABLES AND MISCELLANEOUS PRODUCTS.

C. COMMUNICATION IS KEY!
ALWAYS PHONE THE CUSTOMER OR DISPATCH IF YOU ARE GOING TO BE LATE FOR ANY,
ANY, ANY REASON. THE LTL CUSTOMERS HAVE DOCK WORKERS WAITING TO UNLOAD
YOU AT YOUR SCHEDULED TIME OF ARRIVAL. ON THE OLD NEWSPAPER BACKHAULS,
SOUTHEAST PAPER NEEDS THE LOADS PICKED UP ON SCHEDULE, BUT ALLOWS
FLEXIBILITY IN THE TIME COMING BACK TO THE MILL AS THEY UNLOAD 24 HOURS PER DAY.
THE GOOD NEWSPRINT LOADS MUST BE PICKED UP AND DELIVERED AT THE APPOINTED
TIMES. SEE PHONE NUMBER LIST (APPENDIX A). PLEASE HAVE YOUR ACTUAL PICK UP
AND DELIVERY TIMES READY TO TELL DISPATCH!
ALWAYS ASK A DISPATCHER FOR PICK UP AND DELIVERY SCHEDULES AND TIMES.
PLEASE ALWAYS CONFIRM DIRECTIONS PRIOR TO LEAVING WITH THE LOAD BY CHECKING
IN THE ROUTE BOOK . IF THE DIRECTIONS ARE NOT IN THE ROUTE BOOK , THEN YOU MAY
ASK DISPATCH. ALSO, BEFORE YOU LEAVE, ASK THE DISPATCHER IF THE CUSTOMER HAS

TRUCKS, INC.

PAGE 6

ANY PARTICULAR REQUIREMENTS FOR THE SPECIFIC LOAD OR DESTINATION.

REVIEW THE CUSTOMER REQUIREMENTS SECTION AND THE DIRECTION BOOK.

PLEASE

D. LATE DELIVERIES
INEXCUSABLE

AND/OR REPETITIVE LATE DELIVERIES ARE UNACCEPTABLE AND WILL

RESULT IN DISCIPLINARY ACTION, UP TO AND INCLUDING TERMINATION. ALWAYS CALL
DISPATCH AND THE CUSTOMER IF YOU WILL BE LATE FOR ANY REASON AND EXACTLY
WHEN THEY CAN EXPECT YOU.

E. "THEY MAY NOT ALWAYS BE RIGHT, BUT THEY'RE THE CUSTOMER"

PLEASE

TREAT THE CUSTOMER AS YOU WOULD LIKE TO BE TREATED SHOWING

COURTESY AND PROFESSIONALISM AT ALL TIMES. REMEMBER, IT IS BEST TO ACT UNDER
THE MOTTO THAT, "THE CUSTOMER IS ALWAYS RIGHT". IF YOU HAVE A PROBLEM AT A
CUSTOMER SITE, DO NOT ARGUE WITH THE CUSTOMER - PLEASE LET DISPATCH OR
SAFETY KNOW AND THEY WILL HANDLE IT WITH THE APPROPRIATE PEOPLE.

F. SAFETY AT ALL COSTS!!

WE

CARE ABOUT YOU AS A MEMBER OF THE TRUCKS,

ABOUT THE PUBLIC'S SAFETY AS WELL, SO PLEASE:

INC. FAMILY

AND WE CARE

TAKE RESPONSIBILITY IN BEING RESTED BEFORE TRIP

DRIVE WITH THE SAFETY OF YOURSELF AND OTHERS IN MIND..."THE LIFE YOU
SAVE MAY BE YOUR OWN "

IF YOU GET TOO SLEEPY TO DRIVE: STOP!!!

ALWAYS CHECK AROUND YOUR EQUIPMENT COMPLETELY AND/OR SEEK

ASSISTANCE PRIOR TO BACKING.

NEVER FOLLOW TOO CLOSELY AND REMEMBER, THE TRUCK, TRAILER AND LOAD
WILL TAKE AN EXTRA DISTANCE TO STOP!

TAKE RESPONSIBILITY TO CHECK EQUIPMENT,

ETC.

HAZ/MAT

PLACARDS, SEALS,

DRIVE WITHIN THE SPEED LIMIT AND ADJUST YOUR SPEED DOWN FOR WEATHER
OR ROAD CONDITIONS SUCH AS RAIN, ICE, SNOW , FOG, OR CONSTRUCTION.

IN

SUMMARY, TRUCKS, INC. PLACES SAFETY ABOVE ALL! NO LOAD IS WORTH YOUR
PLACING YOURSELF OR ANYONE ELSE AT RISK SO PLEASE, PLEASE, ALWAYS DRIVER
DEFENSIVELY, WISELY, AND SAFELY. W E NEED YOU AND CARE ABOUT YOU!

PAGE 7

DRIVERS HANDBOOK

G. YOUR INPUT IS VALUED

PLEASE

FEEL FREE TO MAKE SUGGESTIONS , OBSERVATIONS, COMMENTS,

COMPLIMENTS, ETC. TO MANAGEMENT. W E VALUE YOUR OPINION AND TRY TO REFLECT
AN OPEN-DOOR ATMOSPHERE . PLEASE DROP ANY COMMENTS/SUGGESTIONS IN THE
SUGGESTION BOX IN DISPATCH. OUR HOME AND PAGER PHONE NUMBERS ARE LISTED
ON APPENDIX B IF YOU CANNOT REACH US IN THE OFFICE.

H. WE MUST OPERATE EFFICIENTLY

COST

SAVINGS ARE DIRECTLY REFLECTED IN YOUR PROFIT SHARING, BONUSES, AND

OVERALL VIABILITY OF YOUR COMPANY. PLEASE TRY TO DO ALL YOU CAN IN THIS
REGARD. EXAMPLES INCLUDE:

RAISING FUEL EFFICIENCY:

*
*
*

LOWERING SPEED OF TRACTOR

MINIMIZING IDLE TIME
UTILIZING BUNK ROOMS

*
*
*

USING CRUISE CONTROL

PROGRESSIVE SHIFTING
USING HIGH GEAR EARLIER

PURCHASES:
* PUMP FUEL AT A TRUCKS TERMINAL, BUT IF NOT POSSIBLE, BUY FUEL AT MOST
ECONOMICAL PLACES AND GET JUST ENOUGH TO GET TO JACKSON OR DUBLIN

*
*
*
*

NEGOTIATE TIRE AND REPAIR PURCHASES TO AVOID OVERCHARGING

GET YOUR TRACTOR WASHED AT DESIGNATED PLACES
AVOID TOLL ROADS ONLY APPROVED TOLLS WILL BE REIMBURSED!
CHECK FOR NEEDED REPAIRS BEFORE LEAVING DURING YOUR PRE-TRIP AS ROAD
REPAIRS ARE MUCH MORE EXPENSIVE THAN AT A TRUCKS YARD.

PHONES:
*
*
*
*

TRY TO MANAGE AMOUNT OF TIME ON THE PHONES AND NUMBER OF CALLS.

USE THE LOCAL LINES WHEN IN THE AREA, NOT THE 888 OR 800 NUMBER
DRIVERS PHONES ARE LOCATED IN THE DRIVER LOUNGE
AVOID USING PAY PHONES WHEN CALLING TRUCKS, INCS TOLL FREE 888 OR 800
LINES. THE PHONE COMPANY CHARGES 28CENTS PER CALL. THEY DONT
CHARGE THE FEE IF YOU USE A REGULAR TELEPHONE TO CALL THE 888/800
LINES.
SUGGESTIONS:

TRUCKS, INC.

DROP COST SAVING SUGGESTIONS INTO THE SUGGESTION BOX. IF THE

SUGGESTION CAN BE IMPLEMENTED, AND SAVINGS MEASURED , A
$100 BONUS WILL BE PAID.

PAGE 8

DROP COMMENTS, EITHER WITH OR WITHOUT YOUR NAME, ON ABUSES

THAT YOU SEE OR KNOW . THIS IS YOUR COMPANY TOO AND THESE
ABUSES DIRECLY AFFECT OUR PROFITABILITY.

I. RESPECTING FELLOW EMPLOYEES:

ALL EMPLOYEES SHOULD DISPLAY RESPECT FOR OTHER EMPLOYEES INCLUDING
DISPATCHERS, MECHANICS, SAFETY, OFFICE STAFF, AND DRIVERS AT ALL TIMES. ANY
DRIVER WHO INTENTIONALLY TAKES A LOAD ASSIGNED TO ANOTHER DRIVER, WHO TAKES
AN EMPTY TRAILER ON WHICH ANOTHER DRIVER IS WAITING, OR WHO IS NOT
COOPERATIVE WITH THE DISPATCHERS WILL NOT BE TOLERATED. "TREAT OTHERS AS
YOU WOULD HAVE THEM TREAT YOU".
IF YOU HAVE A PROBLEM WITH ANOTHER EMPLOYEE OR ANYONE AT A CUSTOMER'S SITE,
REPORT IT TO DISPATCH OR SAFETY AT TRUCKS, INC. AND WE WILL HANDLE IT
APPROPRIATELY. NEVER, NEVER ARGUE OR FIGHT AT A CUSTOMER'S SITE.

J. UNIFORM/APPEARANCE CODE
EACH DRIVER WILL BE ISSUED TRUCKS, INC. SHIRTS AND A HAT,

WHICH WILL NOT BE

CHARGED UNLESS THE DRIVER LEAVES WITHIN ONE YEAR OF EMPLOYMENT. SHOULD
THE DRIVER LEAVE; THE COST OF THE ISSUED ITEMS WILL BE DEDUCTED FROM THE LAST
PAYCHECK (SHIRTS $17 EACH AND HAT $5). THESE ARTICLES OF CLOTHING ARE
RECOMMENDED TO BE WORN WHILE DRIVING OR AT A CUSTOMER SITE . IF A DRIVER
ELECTS NOT TO WEAR THIS CLOTHING, OTHER NEAT AND CLEAN CLOTHING MUST BE
WORN. NO OFFENSIVE LANGUAGE OR PICTURES SHOULD BE WORN WHILE ON DUTY.
ADDITIONAL SHIRTS AND A HAT WILL BE ISSUED ANNUALLY.

EMPLOYEES ARE TO BE NEAT, CLEAN, SANITARY AND FREE FROM ODOR AT ALL TIMES.
SHOWERS ARE AVAILABLE IN JACKSON, CONLEY, AND DUBLIN. HAIR IS TO BE NEAT AND
CLEAN AT ALL TIMES , WITH LONG HAIR IN A PONYTAIL OR BRAID WHILE ON DUTY.
VIOLATIONS OF DRESS/APPEARANCE CODE MAY RESULT IN IMMEDIATE TERMINATION.
K. ALL NEW EMPLOYEES WILL BE PLACED ON A 90 DAY PROBATIONARY PERIOD DURING
WHICH EMPLOYMENT MAY BE TERMINATED FOR VIOLATION OF ANY POLICY OR AS
OTHERWISE DETERMINED THAT THE RELATIONSHIP IS NOT A MATCH FOR BOTH COMPANY
AND EMPLOYEE.

L.

W ELCOME ABOARD!!

PAGE 9

DRIVERS HANDBOOK

W E ARE PLEASED TO HAVE YOU AS A NEW MEMBER OF THE TRUCKS, INC. FAMILY AND
LOOK FORWARD TO A LONG-TERM RELATIONSHIP . W E PROMISE TO MAKE EVERY EFFORT
TO MAKE YOUR COMPANY A PLEASANT, FAIR AND CARING PLACE SO THAT YOU WILL FEEL
WELCOME AND HAPPY. IF YOU EVER FEEL THESE PROMISES ARE NOT BEING MET,
PLEASE GIVE US THE OPPORTUNITY TO DISCUSS THE SITUATION WITH YOU. THANKS FOR
CHOOSING TRUCKS, INC.
PLEASE

DRIVE WITH YOUR SAFETY AND OTHERS IN

IMPORTANT THING WE CAN ACHIEVE!

MIND,

AS SAFETY IS THE MOST

DRIVE SAFELY ENJOY YOUR JOB WE CARE ABOUT YOU!!

WE LOVE OUR DRIVERS!!!

TRUCKS, INC.

PAGE 10

PAYROLL AND BENEFITS

EMPLOYEES ARE TO ACCURATELY COMPLETE W-4 (FEDERAL TAX WITHHOLDING

ELECTION), GEORGIA WITHHOLDING FORM, AND I-9 (PROOF OF CITIZENSHIP ) AT TIME OF
HIRE. DRIVERS WILL BE ASSIGNED A NUMBER BY THE SAFETY DEPARTMENT AT TIME OF
HIRE, WHICH WILL BE USED TO ACCESS ANY INFORMATION REGARDING PAYROLL AND
SHOULD BE RECORDED ON ALL PAPERWORK TURNED IN. IF YOU ARE CURRENTLY BEING
PAID UNDER THE ORIGINAL TRUCKS, INC. PAY PLAN, PLEASE SEE APPENDIX D.
A. PAYROLL
1. DRIVING PAY
LOADS

HAULED AND DELIVERED SUNDAY MORNING THROUGH SATURDAY NIGHT

WILL BE PAID ON THE FOLLOWING FRIDAY, IF BILLS ARE TURNED IN AFTER EACH
TRIP WITH THE LAST ONE TURNED IN NO LATER THAN TUESDAY AT NOON IN
JACKSON AS FOLLOWS:
PER LOADED
MILE*

----------------$.33

PER EMPTY
MILE

-----------$.13

PER DIEM (SEE BELOW )

ALL MILES

------------$.07

TEAM DRIVERS WILL BE UNDER THE SAME PAY AS LISTED ABOVE FOR THE FIRST
10,000 MILES RUN IN A MONTH. FOR ALL MILES OVER 10,001 THEY WILL BE PAID
AT $.43 PER MILE AND $.07 PER DIEM PER MILE UNTIL THE MONTH ENDS . (TEAM
DRIVERS WILL SPLIT THE MILES)
*MAXIMUM DEADHEAD MILES = 500, THEN YOU GET LOADED PAY.
2. PER DIEM PAY
DRIVERS WILL RECEIVE PER DIEM PAY AT $.07 FOR ALL MILES RUN (LOADED AND
EMPTY) AS SHOWN ABOVE TO BE USED FOR MEALS, INCIDENTALS, AND ANY
LODGING EXPENSES INCURRED.
WE

HAVE SET THE PER DIEM RATE AT A LEVEL SO AS NOT TO EXCEED YOUR
EXPECTED EXPENSES . THE INTERNAL REVENUE SERVICE REQUIRES THAT IF ANY
AMOUNTS RECEIVED UNDER PER DIEM EXPENSE PLAN EXCEEDS THE ACTUAL
AMOUNT OF EXPENSES INCURRED OR THE STATED DAILY RATE FOR THE AREA OF
TRAVEL, THIS AMOUNT SHOULD BE RETURNED TO THE COMPANY.

PAGE 11

DRIVERS HANDBOOK

PLEASE CONSULT YOUR ACCOUNTANT OR TAX ADVISOR TO DISCUSS YOUR

SPECIFIC SITUATION AS YOUR DEDUCTIONS FOR BUSINESS EXPENSES
INCURRED MAY BE LIMITED. AS WE ARE NOT TAX EXPERTS, THIS IS NOT
INTENDED TO BE TAKEN AS TAX ADVICE, ONLY AS GUIDANCE AND
ENCOURAGEMENT TO SEEK PROFESSIONAL ADVICE. IRS REGULATIONS
CHANGE OFTEN AND EACH INDIVIDUAL CASE SHOULD BE ANALYZED.
PLEASE CONSULT YOUR TAX ADVISOR.

3. WEEKLY SETTLEMENT.

A WEEKLY SETTLEMENT SHEET WILL REFLECT ALL

LOADS PAID FOR THE WEEK, PER DIEM ALLOWANCE , ADVANCES DEDUCTED, CASH
TICKET REIMBURSEMENTS, AND OTHER MISCELLANEOUS ADDITIONS AND
SUBTRACTIONS. PAYCHECK STUBS WILL REFLECT INSURANCE DEDUCTIONS, TAX
DEDUCTIONS, BANKRUPTCIES, GARNISHMENTS, AND OTHER MISCELLANEOUS
ITEMS.

4. DISCREPANCIES. IF YOU HAVE A PROBLEM WITH YOU PAY, YOUR HEALTH

INSURANCE, OR ANY OTHER ISSUE , PLEASE DO NOT CALL UNTIL YOU HAVE
COMPLETED A QUESTION/PROBLEM FORM AND TURN IN WITH YOUR NEXT
ENVELOPE. YOU WILL RECEIVE AN ANSWER TO YOUR QUESTION IN YOUR NEXT
PAY ENVELOPE.
DRIVERS ARE RESPONSIBLE FOR TRACKING THEIR PRO
NUMBERS (TRIP NUMBERS) AND MUST REFER TO THIS NUMBER IF DISCREPANCIES
ARE THOUGHT TO HAVE OCCURRED IN A PAYCHECK.

5. PAYROLL PICKUP/DELIVERY. DRIVERS WILL BE ASKED TO INDICATE WHERE

HE/SHE WOULD LIKE THE WEEKLY PAYCHECK SENT SUCH AS MAILED TO THE
HOME, HELD IN JACKSON OR SENT TO CONLEY, DUBLIN, HAZLEHURST, ADEL,
DOUGLAS, BAXLEY, BLACKSHEAR, W AYCROSS, OCALA, OR JACKSONVILLE.
ONCE A METHOD OR DESTINATION IS CHOSEN, THIS CAN ONLY BE CHANGED WITH
A TWO-WEEK WRITTEN NOTIFICATION. W EEKLY CHANGES CAUSE TOO MANY
ERRORS AND THUS, CANNOT BE ALLOWED.

TRUCKS, INC.

PAGE 12

W E WILL MAKE EVERY EFFORT TO HAVE PAYCHECKS READY AT NOON ON

THURSDAY, HOWEVER PAYDAY IS ACTUALLY FRIDAY. AS SUCH, SHOULD
PROBLEMS OCCUR WITH COMPUTERS, BILLING, ETC. THE CHECKS WILL NOT BE
CONSIDERED LATE UNTIL FRIDAY AT NOON. UNDER NO CIRCUMSTANCES WILL
CHECKS BE READY PRIOR TO NOON ON THURSDAY, SO PLEASE DO NOT ASK .
CHECKS GOING TO THE VARIOUS DESTINATIONS WILL BE PLACED IN ENVELOPES
ON THE COUNTER IN DISPATCH AT NOON ON THURSDAY TO BE AVAILABLE FOR
THE FIRST DRIVER HEADING IN THAT DIRECTION. W E CANNOT GUARANTEE WHEN
THE CHECKS WILL ARRIVE AT EACH CHECK DROP DESTINATION. PLEASE DO NOT
CALL TO ASK WHEN THE CHECKS LEFT AS WE WILL NOT BE ABLE TO ANSWER
THESE QUESTIONS. IF YOU ARE CONCERNED ABOUT THIS PROCESS , PLEASE
HAVE YOUR CHECKS MAILED OR HELD IN JACKSON TO ASSURE CONSISTENT
DELIVERY.

IN

ORDER TO PROTECT EVERYONES PRIVACY; WE CANNOT GIVE OUT ANY

INFORMATION OVER THE PHONE ABOUT PAYROLL , PAYCHECKS, OR ANY OTHER
INFORMATON. PLEASE ASK SPOUSES , FRIENDS, OR FAMILY MEMBERS NOT TO
CALL REQUESTING SUCH .

PAGE 13

DRIVERS HANDBOOK

B. HEALTH, LIFE AND DENTAL INSURANCE

THE FOLLOWING ARE BRIEF SUMMARIES OF THE HEALTH, LIFE, AND DENTAL INSURANCE
PLANS AVAILABLE TO ALL FULL-TIME EMPLOYEES ON THE FIRST OF THE MONTH
FOLLOWING COMPLETION OF 60 DAYS EMPLOYMENT. ALL INSURANCE PAPERS MUST BE
COMPLETED AND RETURNED TO THE BENEFITS COORDINATOR FOR REVIEW WITHIN FIRST
30 DAYS, OR YOU WILL HAVE TO WAIT UNTIL THE NEXT OPEN ENROLLMENT PERIOD,
WHICH MAY BE UP TO A YEAR LATER, AND YOU ALSO MAY BE REQUIRED TO SUBMIT A
PROOF OF GOOD HEALTH BY A MEDICAL DOCTOR . ALL PLANS HAVE PRE-EXISTING
CONDITION CLAUSES SO PLEASE READ THE SUMMARY PLAN DOCUMENT (SPD) FOR
ITEMS THAT WILL NOT BE COVERED IF ALREADY EXISTING WHEN YOU JOIN THE PLAN.

1. HEALTH INSURANCE:
OUR HEALTH INSURANCE PROGRAM IS A SOUTHCARE PPO PROGRAM
(PREFERRED PHYSICIAN ORGANIZATION) WITH CLAIMS HANDLING BY LIFEW ELL
HEALTH PLANS. PLEASE UNDERSTAND THAT UNDER A PPO PROGRAM, YOU
MUST USE THE DOCTORS LISTED IN THE PROVIDER DIRECTORY FOR YOUR AREA
TO RECEIVE THE BEST BENEFIT. A PRESCRIPTION DRUG CARD COMES WITH THE
HEALTH PLAN. GENERIC DRUGS ARE REQUIRED TO BE USED IF AVAILABLE, SO
ASK YOUR DOCTOR AND PHARMACIST. MANY PROCEDURES AND TESTS MUST BE
PRECERTIFIED (PRE-APPROVED), SO TELL YOUR DOCTOR TO HAVE YOU PRE
APPROVED OR A FINE OF UP TO $1000.00 WILL APPLY. PLEASE REVIEW THE
SPD FOR CO-PAYMENTS ON THE DRUG CARD AND HEALTH SERVICES.

LIFE INSURANCE:

A $10,000 LIFE INSURANCE COVERAGE IS PROVIDED UPON

ENROLLMENT IN THE HEALTH INSURANCE PROGRAM.

**PLEASE

NOTE: IF YOU ARE TAKING PRESCRIPTION MEDICATION, WE NEED TO

HAVE THIS INFORMATION ON FILE IN SAFETY PER FMSCA REGULATIONS.
(PLEASE ALSO TELL THIS TO THE PHYSICIAN WHEN COMPLETEING YOUR DOT
PHYSICAL.)

2. DENTAL INSURANCE:
TYPE: LIFEW ELL HEALTH PLANS

IS ALSO THE DENTAL INSURANCE PROVIDER,

WHICH COVERS VARIOUS PROCEDURES FROM CLEANINGS AND EXAMS AT 100%
TO EXTRACTIONS, CROWNS AT 50%. MAXIMUM BENEFITS PER YEAR IS $1,000
PER PERSON.
DETAILED INFORMATION WILL BE PROVIDED BY BENEFITS
COORDINATOR.

COST: PLEASE REVIEW THE BENEFIT PACKAGE AVAILABLE IN THE HUMAN

RESOURCE OFFICE FOR THE LATEST COSTS ON HEALTH AND DENTAL COVERAGES,
AS THEY CHANGE FROM YEAR TO YEAR. THESE BENEFITS ARE OFFERED UNDER A
CAFETERIA PLAN, WHICH IS A TAX SAVINGS FOR YOU. (SEE APPENDIX D IF YOU
ARE CURRENTLY BEING PAID UNDER THE TRUCKS, INC. PAY PLAN.)
3. DISABILITY INSURANCE: W E ALSO OFFER BOTH LONG TERM AND SHORT TERM
DISABILITY INSURANCE PLANS THROUGH HARTFORD INSURANCE COMPANY. THE
TRUCKS, INC.

PAGE 14

BENEFIT AMOUNT IS BASED ON 50% OF YOUR ANNUAL INCOME.

INFORMATION WILL BE PROVIDED BY YOUR BENEFITS COORDINATOR.

DETAILED

4. ENROLLMENT/CHANGES

AND TERMINATION: FORMS TO ELECT INSURANCE

MUST BE COMPLETED AT TIME OF EMPLOYMENT. SHOULD YOU ELECT NOT TO
OBTAIN INSURANCE AT THE TIME OF EMPLOYMENT, YOU WILL HAVE TO WAIT UNTIL
THE OPEN ENROLLMENT PERIOD, WHICH IS THE MONTH OF JANUARY. CHANGES IN
COVERAGE FOR YOU OR YOUR DEPENDENTS CAN ONLY BE MADE DURING THE
OPEN ENROLLMENT PERIOD, UNLESS THIS IS DUE TO A MARRIAGE, DIVORCE,
LEGAL SEPARATION, BIRTH, ADOPTION OR DEATH. ONLY CHILDREN OF THE
EMPLOYEE, OR THOSE ADOPTED, ARE COVERED BY THE PLAN. A DETAILED
EXPLANATION WITH EXHIBITS, SPECIFIC TO YOUR STATE OF RESIDENCE, WILL BE
PROVIDED AT THE TIME OF EMPLOYMENT.
IF AN EMPLOYEE TERMINATES
EMPLOYMENT FOR ANY REASON, ALL BENEFITS END ON THE DAY OF
TERMINATION.

C. 401(K) /RETIREMENT PLAN

ST

1. YOU WILL BE ELIGIBLE TO BE A PARTICIPANT ON THE FOLLOWING 1 DAY OF THE

NEXT QUARTER AFTER COMPLETING 6 MONTHS OF EMPLOYMENT . ONCE ELIGIBLE,
YOU WILL BE GIVEN ENROLLMENT AND BENEFICIARY ELECTION FORMS .
2. YOUR CONTRIBUTIONS TO THE 401(K) PLAN WILL BE MATCHED BY THE COMPANY
AS LONG AS THERE ARE PROFITS MADE BY THE COMPANY. ALL EFFORTS MADE
BY YOU TO IMPROVE THE COMPANY'S OPERATIONS WILL BE DIRECTLY REELECTED
IN THE AMOUNT OF THE CONTRIBUTION. YOU CAN CONTRIBUTE TO YOUR 401(K)
ACCOUNT, AND THE COMPANY WILL MATCH YOU 25% OF YOUR CONTRIBUTION UP
TO 4% OF YOUR SALARY.
3. THE VESTING SCHEDULE (PERCENTAGE OF YOUR PROFIT SHARING AND MATCHING
RETIREMENT ACCOUNT MONIES TO WHICH YOU WILL BE ELIGIBLE

4.

SHOULD YOU TERMINATE EMPLOYMENT FOR ANY REASON OTHER THAN THOSE
DESCRIBED BELOW ) IS AS FOLLOWS:

YEAR 1

0%

YEAR 2

20%

YEAR 3

40%

YEAR 4

60%

YEAR 5

80%

YEAR 6

100%

ALL YOUR CONTRIBUTIONS TO THE 401(K) ACCOUNT ARE ALWAYS 100% VESTED
SINCE THAT IS YOUR MONEY.
PAGE 15

DRIVERS HANDBOOK

SHOULD YOU RETIRE AS DEFINED BY THE PLAN (AGE 65), BECOME DISABLED PER
A DOCTOR'S STATEMENT, OR DIE, YOU OR YOUR ESTATE WILL RECEIVE 100% OF
YOUR ACCOUNT BALANCE REGARDLESS OF YOUR LENGTH OF EMPLOYMENT.
5. LOANS AND/OR OTHER WITHDRAWALS ARE NOT ALLOWED BY
DISTRIBUTIONS FROM THE PLAN UPON TERMINATION, RETIREMENT,

THE PLAN.
DISABILITY,
OR DEATH WILL BE MADE FOLLOWING THE END OF THE PLAN YEAR AND AFTER THE
PLAN AUDIT, WHICH MAY BE AS LATE AS JULY.

6. A SUMMARY

PLAN DESCRIPTION IS AVAILABLE IN THE COMPTROLLERS OFFICE

FOR REVIEW AT ANY TIME.
YOU CAN CHECK YOUR BALANCES AND MAKE
DISTRIBUTION CHANGES AT ANY TIME ON THE INTERNET. YOU MAY DIRECT YOUR
INVESTMENTS AND PROSPECTUS WITH INSTRUCTIONS THAT WILL BE GIVEN TO
YOU IN YOUR ENROLLMENT PACKAGE.

7. ALL OTHER TERMS AND CONDITIONS FOR THE PROFIT SHARING AND 401(K)

PLAN
WILL BE APPLIED ACCORDING TO THE PLAN DOCUMENT MAINTAINED IN THE
COMPTROLLERS OFFICE, WHICH IS AVAILABLE FOR YOUR REVIEW .

D. VACATION DAYS
1. PAID

VACATION DAYS ARE EARNED ON YOUR ANNIVERSARY

EMPLOYMENT AS FOLLOWS ON THE FIRST DAY OF YOUR:

2ND AND 3RD YEAR

1 WEEK

4TH AND 5TH YEAR

2 WEEKS

6TH THRU 9TH YEAR

3 WEEKS

10TH PLUS YEARS

4 WEEKS

DATE

OF

2. DISPATCH AND THE PAYROLL DEPARTMENT MUST

BE INFORMED AT LEAST 2
WEEKS PRIOR TO WANTING YOUR VACATION AND/OR VACATION CHECK BY
COMPLETING AND TURNING IN THE APPROPRIATE VACATION REQUEST FORM.

E. ABSENTEEISM
1. PLEASE

INFORM DISPATCH AS FAR IN ADVANCE AS POSSIBLE WHEN TIME OFF IS

SHOULD AN UNEXPECTED SITUATION ARISE, PLEASE NOTIFY
REQUESTED.
DISPATCH IMMEDIATELY TO ARRANGE FOR HANDLING OF YOUR LOAD OR OTHER
DUTIES. IF YOU PLAN TO BE GONE FOR MORE THAN ONE WEEK, PLEASE NOTIFY
SAFETY AND PAYROLL. IF YOU HAVE HEALTH, DENTAL OR DISABILITY COVERAGE
DEDUCTIONS FROM YOUR CHECK, YOU MUST MAKE ARRANGEMENTS TO PAY
THOSE IN YOUR ABSENCE.

TRUCKS, INC.

PAGE 16

2. CHRONIC ABSENTEEISM WILL NOT BE TOLERATED AND MAY RESULT IN DISMISSAL.

THE COMPANY OPERATES 24 HOURS A DAY, 7 DAYS A WEEK. W EEKENDS ARE
NOT GUARANTEED TO BE OFF, BUT ALL ATTEMPTS WILL BE MADE TO
ACCOMMODATE SPECIFIC REQUESTED TIME OFF.
3. IF

YOU ARE SUBJECT TO BANKRUPTCY OR CHILD SUPPORT DEDUCTIONS FROM

YOUR WEEKLY PAYCHECK , PLEASE REMEMBER THAT YOU ARE RESPONSIBLE FOR
THESE PAYMENTS. AS SUCH, IF YOU ARE OUT ON VACATION OR HAVE NO CHECK
ANY WEEK, THE PAYMENT MUST STILL BE MADE. YOU MAY EITHER MAKE THAT
WEEK'S PAYMENT YOURSELF OR THE PAYROLL COMPUTER WILL DOUBLE THE
AMOUNT OF YOUR DEDUCTION THE FOLLOWING WEEK.

F. LOANS: NO COMPANY LOANS ARE ALLOWED. PLEASE DO NOT REQUEST AN

EXCEPTION. W E CANNOT ALLOW ONE PERSON TO RECEIVE A LOAN, AS IT
WOULD BE UNFAIR TO OTHERS. ALSO, NO ADVANCES WILL BE GIVEN OTHER
THAN THE APPROVED $50 PER WEEK FROM YOUR FUEL CARD.

NOTE: THIS

HANDBOOK IS NOT INTENDED TO, AND INDEED DOES NOT, BESTOW ANY
ADDITIONAL RIGHTS TO EMPLOYMENT OR EMPLOYMENT BENEFITS.

PAGE 17

DRIVERS HANDBOOK

BILLING & DRIVER ENVELOPES

A. COMPLETION OF ENVELOPES
PLEASE MAKE SURE ALL THE ITEMS ARE COMPLETED ACCURATELY:

1.
2.
3.
4.
5.
6.

PRO # -- A MUST AND ALSO CONTROL # WHEN REQUIRED

TRACTOR # -- A MUST
NAME
DATE
TRAILER #(S)
ORIGIN/DESTINATION/STOP-OFFS

7. PICK

UP AND DELIVERY TIMES FOR THE LOAD

AVAILABLE TO GIVE TO DISPATCH WHEN YOU CALL IN.

INFORMATION

MUST BE

B. INSIDE ENVELOPES
PLEASE MAKE SURE THE FOLLOWING ARE INCLUDED INSIDE EACH ENVELOPE:
1.
2.
3.
4.

BILL (S) OF LADING

ALL RECEIPTS FOR ROAD FUEL PURCHASED
LOGS FOR THAT TRIP
COVER SHEET FORM WITH ALL CASH TICKETS ATTACHED FOR TOLLS, EQUIPMENT
REPAIRS (NAME, DRIVER# AND TRUCK#)
5. OVERWEIGHT CITATIONS, DOT INSPECTIONS ETC. (THESE MUST STAY IN THE
ENVELOPE FOR THAT LOAD!)
6. ANY OTHER INFORMATION FOR THE COMPANY SUCH AS FORMS REQUESTED TO BE
COMPLETED FOR THE SAFETY OR PAYROLL DEPARTMENT. IF YOU WANT TO
INFORM THE OFFICE OF ANY INFORMATION, PROBLEMS, OR QUESTIONS, PLEASE
WRITE ON THE SEPARATE QUESTIONS/PROBLEMS FORM AND PUT IN ANY
ENVELOPE.

YOUR NAME AND DRIVER NUMBER SHOULD BE ON ALL PAPERS TURNED IN!!!!!!
TRUCKS, INC.

PAGE 18

YOU WILL BE ASSIGNED A TRIP NUMBER FOR EVERY LOAD YOU PULL. SOME
CUSTOMERS REQUIRE THEIR OWN NUMBER BE RECORDED ON THE PAPERWORK AS
WELL. IF THE CUSTOMER DOES REQUIRE A CONTROL NUMBER, RELEASE NUMBER,
PICKUP NUMBER, ETC., THIS NUMBER MUST BE WRITTEN ON EACH BILL FOR THAT LOAD
AS WELL AS ON OUR TRIP ENVELOPE, ALONG WITH THE TRUCKS, INC. TRIP NUMBER.
PLEASE WRITE THESE NUMBERS ON THE BILLS .) PLEASE SEE THE CUSTOMER
INFORMATION SHEET FOR FURTHER DETAILS.

C. TURNING IN ENVELOPES
BILLS MUST BE TURNED IN AFTER EACH LOAD BECAUSE THEY ARE RATED AND ENTERED
DAILY. THE CUT OFF TO BE PAID ON A LOAD IS TUESDAY AT 12:00 NOON IN JACKSON.
NO FAXED BILLS WILL BE ACCEPTED! ALTERNATIVE PLACES TO TURN IN ENVELOPES
DURING THE WEEK ARE :

W HERE:
W HEN:

JACKSON: SLOT IN DOOR IN TRAINING ROOM

EVERY TIME YOU COME TO JACKSON

W HERE:

DUBLIN: SECURITY GUARD AT SOUTHEAST PAPER TO BE GIVEN TO A

DRIVER COMING TO JACKSON.
ANYTIME YOU ARE RELOADING SOUTH FROM DUBLIN AND WILL NOT BE
IN JACKSON.

W HEN:

D. LOADS WITH NO PAPER-WORK

ALL

LOADS SHOULD HAVE SIGNED COPIES OF PAPERWORK. IF YOU CANNOT FIND THE
PAPERWORK, ALWAYS PUT ALL INFORMATION (TRIP #, DATE, TRACTOR, TRAILER, ORIGIN,
DESTINATION, CUSTOMER MANIFEST # AND CUSTOMER NAME ) ON A SEPARATE SHEET
AND PUT IN YOUR ENVELOPE AND INFORM BILLING. ALWAYS KINDLY ASK THE CUSTOMER
FOR THE PAPERWORK SHOULD IT NOT BE PROVIDED.

E. CONSEQUENCES OF NOT TURNING IN BILLS ON TIME

WE

CANNOT BILL A CUSTOMER WITHOUT PAPERWORK AND YOUR PAY FOR A LOAD IS
CALCULATED AT THE TIME IT IS BILLED. AS SUCH, IF PAPERWORK IS NOT TURNED IN, IT
WILL NOT BE ON THE PAYROLL THAT WEEK . PLEASE TAKE RESPONSIBILITY FOR YOUR

PAGE 19

DRIVERS HANDBOOK

PAPERWORK BEING TURNED IN DAILY. SHOULD IT NOT BE TURNED IN DAILY, THE

CONSEQUENCES WILL RANGE FROM NOT BEING PAID TO DISMISSAL.

TRUCKS, INC.

PAGE 20

FUEL, PARKING & PERMITS

FUEL

SHOULD ALWAYS BE PUMPED FROM ONE OF THE TRUCKS, INC. YARDS

WHENEVER POSSIBLE . ROAD FUEL PURCHASES WILL BE ANALYZED TO DETERMINE IF IT
WAS PURCHASED FOR AN APPROPRIATE REASON. IF NOT, YOU MAY BE CHARGED BACK
FOR THE DIFFERENCE .

A. YARD FUEL
AT TRUCKS, INC. YARDS WHEN POSSIBLE BECAUSE THE COST IS AS
MUCH AS 20% BELOW THE ROAD FUEL PRICE. PUMP LOCATIONS ARE JACKSON
AND DUBLIN.

1. PUMP

2. THE FUEL SYSTEMS IN JACKSON AND DUBLIN ARE AUTOMATED AND YOU WILL USE
YOUR T-CHEK CARD. YOU MUST MANUALLY RESET THE METER LOCATED
BESIDE THE PUMPS BACK TO ZERO BY TURNING THE HANDLE CLOCKWISE BEFORE
BEGINNING. NEXT, INSERT CARD IN MACHINE AND ANSWER QUESTIONS AS
PROMPTED. REMEMBER, YOUR PIN # IS YOUR TRACTOR #.

B. ROAD FUEL
TRY TO AVOID PURCHASING FUEL ON THE ROAD. IF YOU MUST,
ENOUGH TO GET YOU BACK TO ONE OF OUR PUMPS.

PLEASE PURCHASE JUST

1. T-CHEK CARD:
WILL BE ISSUED BY SAFETY DEPARTMENT AT TIME OF EMPLOYMENT.
CARD SHOULD BE USED:
TO PURCHASE FUEL ON THE ROAD WHEN NOT ABLE TO GET TO A
TRUCKS, INC. YARD FOR FUEL.
TO GET CASH ADVANCES FOR ACTUAL EXPENSES INCURRED ON THE ROAD
SUCH AS TOLLS, TIRES, ETC (MAX $50 PER WEEK)
TO ACTIVATE PUMP AT ALL TRUCKS AUTOMATED FUEL PUMPS
IF TEAMING, ALWAYS USE THE LEAD DRIVERS CARD
MAKE SURE YOU GIVE CLERK THE NUMBER OF THE TRACTOR YOU ARE FILLING
WITH FUEL

MAKE SURE YOU SIGN RECEIPT AND PUT IT IN YOUR ENVELOPE FOR THAT TRIP

2. W HERE TO AND WHERE NOT TO BUY AND WHY

PAGE 21

DRIVERS HANDBOOK

DO BUY:

FLYING J
CHEAPEST STATION IF ABOVE NOT AVAILABLE.

DO NOT BUY: IN THE STATE OF FLORIDA

OVER-PRICED STATIONS.
IF YOU CAN MAKE IT TO A TRUCKS, INC. YARD.
W HY:

FUEL IS ONE OF OUR LARGEST EXPENSES...WHICH AFFECTS YOUR

FUEL BONUS AND PROFIT SHARING CONTRIBUTION DIRECTLY.
LET'S ALL WORK TOGETHER TO OBTAIN THE MOST ECONOMICAL
PRICE. ABUSE OF THIS CAN RESULT IN THE EXCESSIVE COST BEING
DEDUCTED FROM DRIVER PAY. THIS SAVINGS = PROFIT SHARING!
FUEL

PURCHASED ON THE ROAD IS APPROXIMATELY $.20 PER

GALLON HIGHER THAN IF WE PUMP FROM OUR OWN PUMPS.

C. ADVANCES/CASH TICKETS
1. HOW TO GET AN ADVANCE/WHO TO CALL:

A $50 CASH ADVANCE FOR BUSINESS EXPENSES WILL BE AUTHORIZED ON

YOUR T-CHEK CARD AUTOMATICALLY ON SUNDAY OF EACH WEEK. IF YOU
DRAW THE ADVANCE , IT WILL BE DEDUCTED ON THAT WEEKS CHECK ALONG
WITH THE FEE. IF YOU DO NOT DRAW IT, IT WILL NOT BE DEDUCTED, BUT WILL
EXPIRE AUTOMATICALLY.

IF YOU ARE OUT FOR AN EXTENDED PERIOD DUE TO ILLNESS OR PERSONAL

PROBLEMS, YOU ARE NOT TO GET YOUR WEEKLY ADVANCE! THIS MONEY IS
FOR WEEKLY EXPENSES ON THE ROAD, AND YOUR CARD WILL BE PUT ON
HOLD.
IF YOU HAVE A MECHANICAL BREAKDOWN YOU MUST CALL THE SHOP AT 1800-700-2080 OR 770-775-7585 IF LOCAL, FOR AUTHORIZATION TO GET
THE UNIT FIXED. IF WE DO NOT HAVE AN ACCOUNT WITH THE VENDOR, THE
MECHANIC ON CALL WILL GIVE A DRAFT/CHECK TO PAY FOR THE REPAIR.
ALL MECHANICAL REPAIRS MUST BE AUTHORIZED BY THE SHOP IN ADVANCE.

TRUCKS, INC.

PAGE 22

2. HOW TO TURN IN CASH TICKETS

a) PLEASE COMPLETE A CASH TICKETS COVER SHEET AND ATTACH ALL
CASH TICKETS FOR REIMBURSEMENT AND EXTRA PAY TICKETS PREAPPROVED BY DISPATCH. PLACE THE SHEET AND TICKETS IN ANY
ENVELOPE WITH YOUR NAME, DRIVER NUMBER AND TRACTOR
NUMBER ON EACH TICKET AND/OR DRIVER REIMBURSEMENT FORM.
b) IF THE TICKET IS FOR A REPAIR, BE SURE TO INCLUDE THE:

NUMBER OF THE TRUCK OR TRAILER REPAIRED

THE MILEAGE OF THE TRACTOR AT TIME OF REPAIR

THE TIRE LOCATION AND SIZE OR FULL DESCRIPTION OF REPAIRS

PERFORMED

THE VENDORS NAME, ADDRESS AND PHONE NUMBER

IF PULLING A CUSTOMER'S TRAILER SUCH AS USF DUGAN,

BENTON OR SEFL, AND YOU HAVE A BLOW OUT OR OTHER
SERIOUS MAINTENANCE PROBLEM, PLEASE CALL THEIR CENTRAL
DISPATCH FOR INSTRUCTIONS ON WHOM TO CALL FOR REPAIRS.
MAKE NOTES OF THE PERSON WHO GIVES YOU INSTRUCTIONS
AND NOTE ON THE CASH TICKET WHICH CUSTOMER'S TRAILER
WAS REPAIRED. (SEE BREAKDOWN INSTRUCTIONS APPENDIX C)
c) OVERWEIGHT FINES: W E MUST WEIGH ALL LOADS IF THE CUSTOMER
HAS A SCALE. IF YOU DO GET AN OVERWEIGHT FINE, WRITE THE PRO
NUMBER YOU ARE ON AT THE TIME IN THE RIGHT-HAND CORNER AND
TURN IN WITH THAT TRIP ENVELOPE. W E HAVE BONDS WITH THE
WEIGH STATIONS, SO YOU SHOULD NOT HAVE TO PAY AT THE SCALE.
d) TOLLS TRUCKS, INC.
THOSE PRE-APPROVED,

RARELY REIMBURSES FOR TOLLS, AND ONLY

PREFERRED ROUTES SHOULD BE RUN WHEN
AT ALL POSSIBLE TO AVOID COSTLY TOLLS. PLEASE REFER TO THE
DIRECTIONS BOOK OR CONTACT DISPATCH WHEN NOT IN THE BOOK.

e) TRUCK

WASHES - W E HAVE A NATIONAL ACCOUNT FOR TRACTOR

WASHES WITH BLUE BEACON. YOU ARE ALLOWED TO CHARGE A
TRACTOR WASH NO MORE THAN EVERY 3 WEEKS. W E NO LONGER
REIMBURSE FOR OTHER WASHES, SO PLEASE USE THE TRACTOR
DESIGNATED BY SAFETY. ALSO, THE SHOP MUST PRE -AUTHORIZE ANY
SPECIAL CLEANINGS SUCH AS ENGINES, ETC. OR YOU WILL BE
CHARGED BACK FOR THE COST.

PAGE 23

DRIVERS HANDBOOK

D. PARKING
PLEASE SEE APPENDIX E FOR PARKING LOT LAYOUTS FOR EACH LOCATION.
1. TRACTORS:

SHOULD BE PARKED IN DESIGNATED AREAS ON THE YARDS WHEN NOT UNDER

DISPATCH.

SHOULD

BE PARKED IN SAFE, VISIBLE AREAS WHEN STOPPING FOR ANY

REASON WHEN UNDER DISPATCH.

SHOULD ALWAYS BE LOCKED AT ALL TIMES.

SHOULD NOT BE "BOB-TAILED" FOR PERSONAL

USE . THIS IS AN INSURANCE

REQUIREMENT.

SHOULD NOT BE PARKED IN FRONT OF THE REPAIR SHOP DOORS EVEN IF THEY
ARE SCHEDULED FOR WORK THE NEXT MORNING.

2. TRAILERS:

SHOULD BE PARKED IN

DESIGNATED AREAS ON THE YARDS OR IN ASSIGNED

POOLS AT CUSTOMER SITES WHEN NOT UNDER DISPATCH. ALWAYS ASK
CUSTOMERS WHERE THEY WOULD LIKE YOUR TRAILER DROPPED OR TO
WHICH DOOR THEY WANT IT BACKED.

SHOULD NOT BE LEFT ATTACHED TO A TRACTOR ON THE YARD,

EVEN IF YOU
ARE GOING OUT WITHIN A FEW HOURS. THIS BLOCKS OTHER TRAILERS AND
CONGESTS THE YARD. ALSO, DO NOT DROP TRAILERS IN MIDDLE OF THE
YARD.

A LOADED TRAILER SHOULD NEVER BE DROPPED OR PARKED OUT OF SIGHT.

YOU

ARE RESPONSIBLE FOR THE TRAILER AND LOAD AT ALL TIMES UNTIL
DELIVERED OR UNTIL YOU TURN IT OVER TO ANOTHER QUALIFIED PERSON.
SAFETY HAS ARRANGED SPECIFIC SITES TO DROP LOADED TRAILERS WHILE
ENROUTE TO YOUR FINAL DESTINATION WHEN NEEDED. YOU MAY ONLY TAKE
ONP (OLD NEWSPAPER) HOME NO OTHER FREIGHT!

TRAILERS

SHOULD ALWAYS BE PARKED IN LEGAL, SAFE PLACES (FOR

EXAMPLE, ALWAYS PARK AT LEAST 20 FEET FROM THE ROAD, OFF THE RIGHTOF-WAY, EXCEPT IN EXTREME EMERGENCIES.) - REFLECTIVE TRIANGLES
SHOULD BE USED WHEN PARKED IN AREAS WHICH COULD PROVE
DANGEROUS.

NEVER PARK TRAILERS WHERE VISION WILL BE BLOCKED FROM TRAFFIC

3. PERSONAL AUTO

PERSONAL

AUTOS SHOULD ONLY BE PARKED IN DESIGNATED AREAS ON

YARDS. TRUCKS, INC. CANNOT BE RESPONSIBLE FOR DAMAGE WHEN
PARKED IN UNAUTHORIZED AREAS OR ANY ACCIDENT BETWEEN PERSONAL
VEHICLES, OR THEFT FROM OR OF VEHICLES. PLEASE, NO CARS ON THE SHOP
YARD.

TRUCKS, INC.

PAGE 24

E. PERMITS
THE SAFETY DEPARTMENT WILL WORK

TO MAKE SURE ALL TRUCKS HAVE APPROPRIATE

PERMITS NECESSARY TO MATCH THE STATES IN WHICH YOU ARE REGISTERED AS SHOWN
ON YOUR CAB CARD (IRP CARD). HOWEVER, PLEASE TAKE THE RESPONSIBILITY TO
VERIFY YOU HAVE ALL VALID PERMITS/STAMPS NEEDED FOR THE TRIP, AND NOTIFY
DISPATCH IF YOUR TRUCK IS NOT PERMITTED FOR THE RUN. CALL THE SAFETY
DEPARTMENT IF YOU ARE MISSING ANY OF THE FOLLOWING PERMITS :

1.
2.
3.
4.
5.
6.
7.
8.
9.

IRP CAB CARD

IFTA CAB SLIP
HAZ-MAT CERTIFICATE
PUBLIC SERVICE COMMISSION RECEIPT
STATE OF GEORGIA REGISTRATION PERMIT
ICC PERMIT
CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY
INSURANCE CARD
ANNUAL INSPECTION

EXAMPLES OF THESE ARE DISPLAYED ON THE WALL ABOVE THE ENVELOPE DROP SLOT IN
THE JACKSON DRIVERS LOUNGE. PLEASE DOUBLE CHECK THE EXPIRATION DATES ON
EACH!
F. RIDERS
DUE

TO INSURANCE REQUIREMENTS, ONLY THOSE QUALIFIED AND AUTHORIZED IN

WRITING BY TRUCKS, INC. W ILL BE ALLOWED TO RIDE OR ENTER ANY TRACTOR. NO
ANIMALS ARE ALLOWED IN TRUCK OR TRAILER. VIOLATION WILL RESULT IN DISCIPLINARY
ACTION UP TO AND INCLUDING TERMINATION.

PAGE 25

DRIVERS HANDBOOK

DRIVER LOGS

A. HOW TO COMPLETE
1. ALL

DRIVERS ARE REQUIRED TO LEGALLY COMPLETE THE DAILY LOG IN

ACCORDANCE WITH THE APPROPRIATE REGULATIONS GIVEN IN THE FEDERAL
MOTOR CARRIER SAFETY REGULATIONS. IF YOU ARE PART OF A TEAM OR SLIPSEAT OPERATION, THE LOGS MUST REFLECT CONSISTENT, ACCURATE
ENTRIES...NO EXCEPTIONS!!!

2. TRAINING:

ALL NEW DRIVERS MUST ATTEND LOG TRAINING AND VIEW THE LOG
COMPLETION FILM AT THE TIME OF EMPLOYMENT AND ALL EXISTING EMPLOYEES
MUST ATTEND TRAINING AS SCHEDULED. A SIGNED ACKNOWLEDGMENT FORM OF
SUCH TRAINING FORM IS TO BE IN EACH DRIVER'S FILE.

3. PLEASE MAKE SURE YOUR LOGS ARE NEAT AND LEGIBLE.

4. PLEASE

LOG ALL OVERWEIGHT CITATIONS, ROAD FUEL PURCHASES , SPEEDING

CITATIONS, ACCIDENTS, DOT INSPECTIONS OR ANY OTHER INSPECTION OR
CITATION BY ANY AGENCY OR COURTESY CHECK .

5. PLEASE

REFLECT YOUR PRE-TRIP INSPECTIONS ON YOUR LOGS EACH TIME YOU

CHANGE EQUIPMENT. LOG YOUR IN-ROUTE AND POST-TRIP INSPECTIONS IF THEY
EXCEED 15 MINUTES, OR FLAG THEM IF UNDER 15 MINUTES.

B. WHEN AND WHERE TO TURN IN LOGS

1. LOGS ARE TO BE TURNED IN DAILY IN YOUR TRIP ENVELOPE
OR EVERY OTHER TRIP !!!
2. A

AFTER EVERY TRIP

DRIVER WHOSE LOGS ARE MORE THAN 1 WEEK BEHIND WILL BE PLACED ON
NON-DRIVING STATUS UNTIL ALL LOGS ARE BROUGHT CURRENT.

TRUCKS, INC.

PAGE 26

C. CONSEQUENCES OF REPETITIVE LOG VIOLATIONS

A

LOG VIOLATION LETTER WILL BE SENT MONTHLY LISTING INCIDENTS

THE FMCSR. CHRONIC LOG VIOLATIONS CANNOT BE TOLERATED.

THAT

VIOLATE

1. UPON RECEIPT OF EACH

SUCH LETTER, THE DRIVER WILL SIGN AND RETURN THE

LETTER TO THE LOG DEPARTMENT.

2. UPON

RECEIPT OF THREE VIOLATION LETTERS , THE DRIVER MUST PERSONALLY

APPEAR BEFORE THE SAFETY DIRECTOR TO DISCUSS THE MATTER.

3. UPON RECEIPT OF FIVE VIOLATION LETTERS,

THE DRIVER WILL BE PLACED ON SIX

MONTH PROBATION AND MUST ATTEND THE LOG TRAINING AND VIEW THE LOG
VIDEO AGAIN. DRIVER WILL SIGN A PROBATION LETTER THAT WILL BE PLACED IN
THE DRIVER FILE.

4. UPON RECEIPT OF A SEVENTH VIOLATION LETTER THE DRIVER WILL BE PLACED ON

A WEEK SUSPENSION WITHOUT PAY. UPON RETURNING TO WORK, THE DRIVER
WILL BE PLACED ON SIX MONTH'S PROBATION.
5. UPON

RECEIPT OF AN EIGHTH VIOLATION LETTER DURING THE PROBATION

PERIOD, THE DRIVER WILL BE TERMINATED.

PAGE 27

DRIVERS HANDBOOK

DISPATCH

A .WHO DO YOU CALL AND WHEN?

1. IN GENERAL, WE
ATLANTA AREA TO

HAUL FULL-TRAILER LOADS OF LTL FREIGHT FROM THE

VARIOUS POINTS THROUGHOUT THE SOUTHEAST AND THEN
PICK UP FULL TRAILER LOADS OF SCRAP NEWSPAPER TO TAKE TO THE SEP MILL
IN DUBLIN, GA FOR RECYCLING. THIS COMPRISES APPROXIMATELY 70% OF
OUR BUSINESS. W E ALSO PULL OUTBOUND LOADS OF NEWSPRINT FROM THE
DUBLIN MILL TO FL, NC, SC, MS, AL, TN, AND TX.

2. PLEASE CALL EVERY TIME YOU CHANGE LOADS,

CALL. W HEN YOU MAKE YOUR FIRST CALL OF

OR BY 10:00AM FOR A CHECK

THE DAY, PLEASE HAVE YOUR
AVAILABLE HOURS READY AS WELL AS YOUR LOADED AND EMPTY TRAILER
NUMBERS. TO GET YOUR "BACK-HAUL" PICK UP POINTS, PLEASE CALL AFTER
8:00PM DURING THE WEEK AND AFTER 11:00AM ON SATURDAY. CALLS FOR
BACK-HAULS WILL NOT BE TAKEN BEFORE THESE TIMES AS THEY ARE NOT KNOWN
YET. W HEN YOU GET YOUR DISPATCH, PLEASE CONFIRM THE DELIVERY TIME SO
YOU WILL KNOW WHEN THE CUSTOMER EXPECTS YOU. ALWAYS CALL DISPATCH
BEFORE LEAVING THE DUBLIN YARD.

3. ALWAYS

STATE YOUR NAME AND TRUCK NUMBER WHEN YOU CALL IN AND
WHOEVER ANSWERS THE PHONE WILL HELP YOU. IF YOU ARE PREPLANNED , THEY
CAN GIVE YOU THAT INFORMATION AND REDUCE YOUR TIME ON THE PHONE.
BASED ON THE TYPE OF LOADS YOU CARRY OR AREAS YOU TRAVEL, THIS WILL
DETERMINE WHICH DISPATCHER YOU WILL TALK TO, THE TIMES YOU SHOULD
CALL, ETC. REMEMBER, THE BEST ATTITUDE TO TAKE IS ONE THAT YOU WILL DO
WHAT IS NEEDED TO GET THE JOB DONE: SERVICING THE CUSTOMERS NEEDS.

4. DISPATCH WILL TRY TO ACCOMMODATE ANY SPECIAL DESIRES YOU HAVE WHEN
POSSIBLE. HOWEVER, SHOULD ONLY CERTAIN DESTINATIONS BE AVAILABLE THE
DISATCHER HAS THE AUTHORITY TO ASSIGN LOADS TO DRIVERS IN THE MANNER
THAT RESULTS IN THE BEST FIT OF TRACTOR AND FREIGHT AT THAT TIME.
REPETITIVE REFUSAL OF LOADS BASED ON PERSONAL PREFERENCE MAY
RESULT IN DISCIPLINARY ACTION OR POSSIBLE TERMINATION. IF YOU ARE EVER
TOO TIRED TO RUN FOR ANY REASON, TELL THE DISPATCHER...BUT, PLEASE TAKE
RESPONSIBILITY TO BE RESTED BEFORE THE TRIP.

5. DISPATCH

WILL GIVE YOU YOUR "TRIP NUMBER" OR PRO # TO BE PLACED ON

YOUR ENVELOPE. W HEN CONTROL NUMBERS OR MANIFEST NUMBERS ARE
REQUIRED BY THE CUSTOMER, THEY SHOULD BE RECORDED AS WELL.

TRUCKS, INC.

PAGE 28

6. W HEN

YOU CALL IN, PLEASE STATE YOUR NAME AND TRACTOR #. THE NEXT
THING THEY NEED, IS YOUR HOURS OF SERVICE. PLEASE HAVE YOUR (1)
CURRENT AVAILABLE HOURS UNDER THE 11 HOUR RULE AND YOUR (2) 70 HOURS
AVAILABLE AS OF MIDNIGHT LAST NIGHT, READY FOR THE DISPATCHER WHEN YOU
FIRST CALL IN EACH DAY. THEY WILL THEN NEED YOUR ACCURATE TRAILER
NUMBERS, ARRIVAL TIMES AND DEPARTURE TIMES TO UPDATE THEIR COMPUTER
RECORDS. YOU CAN GIVE YOUR HOURS, TIMES AND TRAILER NUMBERS TO ANY
OF THE HELPERS WHO ANSWER THE PHONE , THEN IF NEEDED, THEY WILL
TRANSFER YOU TO THE APPROPRIATE DISPATCHER.

7. DISPATCH HOURS ARE SUNDAY MIDNIGHT TO FRIDAY MIDNIGHT AND SATURDAY

9:00 TO 12:00 NOON. PLEASE CALL DURING THESE HOURS. FOR EMERGENCIES
ON THE WEEKEND AFTER HOURS CALL 1-800-270-4513.
8. THERE WILL BE A SIGN IN SHEET IN THE FUEL BAY FROM SATURDAY NOON TILL
SUNDAY MIDNIGHT, THEN ON THE DISPATCH COUNTER DURING THE DAY. ALL
DRIVERS ARE REQUIRED TO SIGN IN. PLEASE CHECK IN WITH MORNING DISPATCH
WHEN YOU GET UP SO THEY WILL KNOW YOUR PLANS.
9. ALWAYS

TAKE AN EMPTY TRAILER TO PICK UP OUR NEXT LOAD. IF YOU ARE

PULLING A CUSTOMER TRAILER, PLEASE DONT TAKE ROLL UP DOOR TRAILERS TO
LOAD SCRAP PAPER. JUST CHECK WITH DISPATCH IF YOU HAVE ANY QUESTIONS.
NEVER BOBTAIL FROM ONE LOCATION TO ANOTHER WITHOUT SPECIFIC APPROVAL
TO DO SO FROM DISPATCH! IF THERE IS NOT AN EMPTY WHERE YOU HAVE
DROPPED YOUR LOAD, CALL DISPATCH FOR FURTHER INSTRUCTIONS . FAILURE
TO DO SO MAY RESULT IN DISCPLINARY ACTION OR POSSIBLE TERMINATION.

10. IF

YOU EXPERIENCE DETENTION TIME AT A CUSTOMER LOCATION, PLEASE GET

WITH DISPATCH. DEPENDING ON THE CONTRACT THAT WE HAVE WITH THAT
PARTICULAR CUSTOMER , THERE MAY BE SPECIAL REQUIREMENTS THAT MUST BE
MET IN ORDER TO CHARGE FOR THE DETENTION TIME.

PAGE 29

DRIVERS HANDBOOK

VEHICLE MAINTENANCE

A. GENERAL GUIDELINES
1. TRUCKS, INC. HAS REPAIR SHOPS IN JACKSON AND DUBLIN AS REFLECTED ON
APPENDIX B. ALL TRACTOR WORK IS TO BE DONE IN THE JACKSON SHOP.
TRAILER WORK IS DONE AT BOTH SHOPS. PREVENTATIVE MAINTENANCE (PMS)
AND ANY NON-EMERGENCY REPAIRS ON TRACTORS MUST BE SCHEDULED BY
CALLING THE SHOP AT LEAST 10 DAYS IN ADVANCE IN JACKSON.

UNDER NO CONDITIONS SHOULD AN UNSAFE

VEHICLE BE DRIVEN FOR ANY REASON
-- TRACTOR OR TRAILER --

2. PLEASE:

WRITE-UP ANY PROBLEMS WITH EQUIPMENT TO BE FIXED ON THE YARDS

ON THE VEHICLE CONDITION REPORTS (VCR) AND GIVE TO THE SHOP FOREMAN
IMMEDIATELY. VCRS ARE AVAILABLE IN FUEL SHEET BOX BY FUEL PUMPS. IF
AT NIGHT, PUT VCR IN THE VCR/FUEL SHEET BOXES AND PLACE A RED OUT-OFSERVICE TAG ON THE VEHICLE. THE SHOP WILL REPAIR THE EQUIPMENT THE
FOLLOWING MORNING. IF YOU ARE UNDER A LOAD, CALL THE SHOP NUMBER 1800-700-2080 TO SET UP THE REPAIR. ALSO, ADVISE DISPATCH SO THEY
KNOW WHAT IS HAPPENING WITH THE LOAD.

3. ANY PROBLEMS WITH TRUCKS, INC. EQUIPMENT WHILE ON THE ROAD SHOULD BE
REPORTED BY PHONE TO THE SHOP PERSONNEL AT 1-800-700-2080. THIS
NUMBER IS TO BE USED 24 HOURS A DAY 7 DAYS A WEEK. REPAIRS NOT
AUTHORIZED BY A TRUCKS, INC. SHOP PERSONNEL WILL NOT BE
REIMBURSED. IF YOU ARE PULLING A CUSTOMER TRAILER, PLEASE SEE THE
EMERGENCY BREAKDOWN PROCEDURES APPENDIX C FOR THE NUMBER TO
CALL FOR THESE REPAIRS.

TRUCKS, INC.

PAGE 30

4. PLEASE

COMPLY WITH ALL REQUESTS FROM THE SHOPS OR DISPATCH WHEN

REQUESTING EQUIPMENT IN FOR REGULARLY SCHEDULED PREVENTATIVE
MAINTENANCE WORK . TRACTORS ARE TO BE SERVICED EEVERY 28,000 MILES
AND WE ALLOW YOU A WINDOW FROM 1500 MILES UNDER TO 1500 MILES OVER.
PLEASE DOUBLE CHECK YOUR TRACTOR ANNUAL INSPECTION (F INSPECTION)
DATE AS WELL, AND NOTIFY THE SHOP AS ONE OF YOUR REGULARLY SCHEDULED
SERVICES. ALSO, ALIGNMENTS (C INSPECTION) ARE DONE EVERY 80,000 MILES
AND MUST BE SCHEDULED AS WELL. THE PM STICKERS IN YOUR VENT WINDOW
WILL REFLECT THE SERVICE INFORMATION. ANY TRACTOR OVER DUE FOR PMS
WILL NOT BE DISPATCHED. TRUCKS 1500 MILES OVERDUE ON PM WILL RESULT
IN DESCIPLINARY ACTION.
ALSO, ANY TRAILER PULLED WITH AN EXPIRED
INSPECTION WILL RESULT IN DISCIPLINARY ACTION AND POSSIBLE TERMINATION.
THE TRAILER INSPECTION STICKER IS LOCATED AT THE FRONT CORNER BY THE
AIR LINE CONNECTIONS .

5. YOU

KNOW YOUR EQUIPMENT WELL

WITH THE SHOP.

...

SO PLEASE SHARE YOUR KNOWLEDGE

6. CONSEQUENCES OF IMPROPER USE OF EQUIPMENT:

THE DETROIT DIESEL SERIES 60 AND THE MERCEDES ENGINE HAVE A
COMPUTER WHICH MONITORS AND RECORDS SPEED OF TRUCK AT ALL TIMES.
ANY SPEED ABOVE 70 MPH WILL BE REPORTED BY THE MAINTENANCE
DEPARTMENT AND WILL RESULT IN DISCIPLINARY ACTION.

ATTEMPTS TO TAMPER WITH EQUIPMENT SETUP (FOR EXAMPLE - SPEED,

RPMS, ETC.) WILL RESULT IN DISCIPLINARY ACTION, RANGING FROM
SUSPENSION WITHOUT PAY TO IMMEDIATE TERMINATION. THE ENGINE WILL
SHUT DOWN AND THE COMPUTER WILL RECORD THE ACTION.
7. PLEASE ALWAYS TURN YOUR TRACTORS OFF WHEN YOU ARE NOT IN THEM. THIS
REDUCED IDLING, USING TOP GEAR AS MUCH AS POSSIBLE, USING CRUISE
CONTROL, AND STAYING WITHIN THE GREEN RPM RANGE DURING SHIFTING,
WILL ALL RESULT IN YOUR HAVING BETTER FUEL MILEAGE!!
B. VEHICLE INSPECTIONS
THE

PRE-TRIP AND POST-TRIP INSPECTIONS ARE MOST IMPORTANT AND CAN MEAN THE
DIFFERENCE BETWEEN ARRIVING ALIVE OR NOT !!
DISCIPLINARY ACTION FROM
SUSPENSION WITHOUT PAY TO TERMINATION WILL BE TAKEN AGAINST ANYONE WHO: (1)
DROPS DAMAGED EQUIPMENT AND DOES NOT REPORT IT OR (2) DOES NOT PERFORM
PRE-TRIP OR POST-TRIP INSPECTIONS.

*** WE CAN NOT STRESS THE IMPORTANCE OF THIS ENOUGH ***

PAGE 31

DRIVERS HANDBOOK

1. PRE-TRIP INSPECTION.
THE INITIAL PRE-TRIP INSPECTION SHOULD BE REFLECTED ON YOUR LOGS FOR A
MINIMUM OF 15 MINUTES AND SHOULD INCLUDE:
a) CHECK AND FILL OIL AND COOLANT LEVELS.
b) START ENGINE AND CHECK ALL INSTRUMENTS.
c) VISUALLY CHECK ALL ITEMS LISTED ON VEHICLE CONDITION REPORT:

Steering

brakes

tires

wheels & lugs

mirrors

horn

wipers

stop, turn, & head lights

safety equipment

low air warning buzzer

fifth wheel

air pressure

hoses & connections

all other lights

d) CHECK HOOK-UP OF TRACTOR AND TRAILER - VISUALLY

e) CHECK MIRROR AND SEAT ADJUSTMENT
f) CHECK ALL INSTRUMENT LIGHTS AND DETROIT ENGINE CODES
g) CHECK

TO ENSURE YOU HAVE ALL SPARES/SPECIAL EQUIPMENT

NEEDED. (TO BE ASSIGNED BY SHOP SUPERVISOR)(SRS AND TRS
SENSORS)

h) CHECK

THAT ANNUAL AND /OR PERIODIC INSPECTION STICKER IS NOT

PAST DUE

2. POST TRIP INSPECTIONS

SHOULD INCLUDE:
a) ALL PRE-TRIP ITEMS.
b) CHECK "SERVICE DUE" DATE ON WINDOW STICKER.
c) CHECK BELTS.
d) CHECK ENGINE CODES BEFORE SHUT DOWN.
e) CHECK

FOR DAMAGE TO THE TRAILER THAT MAY HAVE BEEN DONE

WHILE LOADING, AFTER LOAD IS UNLOADED.

f) COMPLETE

VEHICLE CONDITION REPORT AND DELIVER TO SHOP

SUPERVISOR OR IF SHOP IS CLOSED PLACE IN WHITE FUEL SHEET BOX
IF REPAIRS ARE NEEDED.

TRUCKS, INC.

PAGE 32

COMPLETE DRIVER'S VEHICLE INSPECTION ON REVERSE SIDE OF LOG

FORM FOR YOUR DAILY TRACTOR FULL INSPECTION. ALL REPAIRS
WHICH AFFECT SAFE OPERATION OF VEHICLE MUST BE COMPLETED
PRIOR TO DEPARTURE . BACK OF LOG MUST BE SIGNED TO REFLECT
COMPLETION OF NEEDED REPAIRS.

COMPLETE THE SINGLE SHEET VCR INSPECTION FORM FOR EACH

TRAILER YOU PULL AND PUT IN THE FUEL BOX IF AT ONE OF OUR
SHOPS, OR TURN IN YOUR NEXT ENVELOPE IF AT A CUSTOMER SITE.
IN ADDITION, PLEASE CALL THE SHOP IF A DROPPED TRAILER IS IN
NEED OF REPAIR.

IF

ANY DAMAGE IS DONE TO A TRAILER BY YOU OR A CUSTOMER,

COMPLETE AN INCIDENT FORM AND TURN IN YOUR NEXT ENVELOPE
AND CALL THE SHOP IMMEDIATELY SO WE CAN BILL THE CUSTOMER
BACK FOR THE DAMAGE .

* * *
IF

YOU ARE PART OF A TEAM OR SLIP-SEAT OPERATION, YOU MUST

REVIEW THE VEHICLE INSPECTION OF THE PREVIOUS DRIVER FOR ANY
NOTED SAFETY DEFECTS IN ADDITION TO A PRE-TRIP INSPECTION OF
YOUR OWN.

NOTE: DEAD-LINES (RED OUT-OF-SERVICE TAGS) ARE AVAILABLE IN

THE VCR/FUEL SHEET BOX NEAR FUEL PUMPS AND SHOULD BE PLACED
ON ANY TRAILER IN NEED OF REPAIR FOR SAFETY REASONS. NEVER
CONNECT TO A TRAILER BEARING AN "OUT OF SERVICE" TAG. PLEASE
IMMEDIATELY REPORT ANY NEEDED EQUIPMENT REPAIRS, AS WELL AS
PAST DUE INSPECTIONS , TO THE SHOP SUPERVISOR. FOR TRAILERS
NOT ON THE YARD, PLEASE NOTIFY DISPATCH TO ARRANGE REPAIRS ON
LOCATION OR TRANSFER TO THE YARD.

PAGE 33

DRIVERS HANDBOOK

DRUGS AND ALCOHOL

A. DRUG FREE WORK PLACE

FOR

THE SAFETY OF YOU AS A DRIVER, OTHERS AROUND YOU, THE CUSTOMER, THE
EQUIPMENT, THE CARGO, AND THE COMPANY, SUBSTANCE ABUSE CANNOT AND WILL NOT
BE TOLERATED IN ANY FORM. DRUGS OR ALCOHOL ARE NOT TO BE IN YOUR TRUCK OR
ON THE PREMISES OF ANY TRUCKS, INC. TERMINAL OR ANY CUSTOMER SITE FOR ANY
REASON AT ANYTIME . VIOLATION WILL BE IMMEDIATE TERMINATION. AS MEMBERS OF
THE DRUG FREE W ORKPLACE PROGRAM, WE REQUIRE THAT YOU BE COMPLETELY FREE
OF ANY DRUG OR ALCOHOL PRIOR ENTERING YOUR TRACTOR, PRIOR TO COMING TO THE
YARD OR ANY CUSTOMER SITE TO ACCEPT YOUR DISPATCH, AND PRIOR TO PERFORMING
ANY FUNCTION FOR THE COMPANY.

B. TRAINING
ALL

EMPLOYEES WILL BE REQUIRED TO VIEW VIDEOS WHICH ARE A MINIMUM OF 60

MINUTES EACH AND SUPERVISORS A MINIMUM OF 75 MINUTES EACH.
THE TWO
"SUBSTANCE ABUSE VIDEOS" ADDRESSING DOT PROHIBITED (1) DRUGS AND THEIR
EFFECTS AND (2) ALCOHOL AND ITS EFFECTS WILL BE REVIEWED AND UNDERSTOOD BY
EACH EMPLOYEE.

ADDITIONAL

VERBAL AND WRITTEN TRAINING WILL BE ADMINISTERED IN ACCORDANCE

WITH THE DEPARTMENT OF TRANSPORTATION'S (DOT) REGULATIONS.
ANNUAL
TESTING TO ENSURE EFFECTIVENESS OF TRAINING WILL BE COMPLETED AND AN
ACKNOWLEDGMENT OF TRAINING WILL BE SIGNED AND PLACED IN EACH EMPLOYEE'S
FILE.

ALL

EMPLOYEES ARE REQUIRED TO REPORT ANY "REASONABLE CAUSE " OF SUSPICION

OF SUBSTANCE ABUSE AS REQUIRED BY THE FMCSR TO THE SAFETY DIRECTOR.

C. TESTING PROCEDURES
IN ACCORDANCE WITH THE FMCSR

AND THE DRUG FREE WORKPLACE PROGRAM, DRUG

AND ALCOHOL TESTING IS BEING PERFORMED IN 6 CATEGORIES:

1.
2.
3.
4.
5.

PRE-EMPLOYMENT (DRUG TEST ONLY)

RANDOM
POST ACCIDENT
REASONABLE CAUSE
BI-ANNUAL OR PERIODIC (WITH DOT PHYSICAL RENEWAL)
6. RETURN TO DUTY

TRUCKS, INC.

PAGE 34

D. QUESTIONS AND ANSWERS

1. W HO CAN BE TESTED?
THE DOT

REQUIRES ANY EMPLOYEE WHO HAS DIRECT INFLUENCE OVER THE

SAFE OPERATION OF THE COMPANY, PRIMARILY COMMERCIAL TRUCK DRIVERS
AND MECHANICS, SAFETY AND DISPATCH TO BE IN THE TESTING POOL. THE
COMPANY WILL PERFORM DRUG TESTS AT A 50% RATE AND ALCOHOL AT A 20%
RATE OF SUCH ELIGIBLE EMPLOYEES PER YEAR. HOWEVER, TRUCKS, INC. IS A
100% DRUG-FREE WORKPLACE PER THE STATE OF GEORGIA AND THUS, ALL
EMPLOYEES ARE SUBJECT TO DRUG AND ALCOHOL TESTING.

2. CAN I REFUSE A DRUG OR ALCOHOL TEST?

YOU HAVE A RIGHT TO REFUSE DRUG OR

ALCOHOL TESTING BUT EXERCISING

SUCH RIGHT WILL BE TREATED AS AN IMMEDIATE RESIGNATION. REFUSAL TO
TAKE ANY DRUG AND/OR ALCOHOL TEST AS REQUESTED BY ANY AUTHORITATIVE
AGENCY, AS WELL AS TRUCKS, INC., IS GROUNDS FOR IMMEDIATE
TERMINATION. NOT GOING TO THE APPOINTED CLINIC WITHIN THE ALLOTTED TIME
FRAME WILL BE TREATED AS A REFUSAL OF A DRUG OR ALCOHOL TEST AND WILL
RESULT IN IMMEDIATE TERMINATION.

3. W HERE AND HOW DO I GET THE TEST?

THE TESTING SITE WILL DETERMINED BY SAFETY FOR ALL TESTS.
NATIONAL DIAGNOSTICS

WILL SERVE AS THE MRO (MEDICAL REVIEW OFFICER)

FOR DRUG TESTING AND THE CLINIC'S APPOINTED SAP (SUBSTANCE ABUSE
PROFESSIONAL) FOR ALCOHOL TESTING. THEIR STAFF IS AVAILABLE TO ANSWER
ANY QUESTIONS YOU MAY HAVE ABOUT THE PROCEDURES AND RESULTS EITHER
BEFORE OR AFTER BEING CHOSEN FOR A TEST. IN ADDITION, THE SAFETY
DIRECTOR IS AVAILABLE TO ANSWER QUESTIONS OR TO DIRECT YOU TO THE
APPROPRIATE PERSON QUALIFIED TO ANSWER YOUR QUESTIONS.

ALL

PROCEDURES OUTLINED BY THE DEPARTMENT OF TRANSPORTATION

REGARDING TESTING WILL BE STRICTLY ADHERED "TO PROTECT THE EMPLOYEE'S
PRIVACY, THE INTEGRITY OF THE TESTING PROCESS , TO SAFEGUARD THE
VALIDITY OF THE TEST RESULTS AND TO SEE THAT THE RESULTS ARE ATTRIBUTED
TO THE CORRECT PERSON". ANYONE WHO WOULD LIKE TO TOUR THE TESTING
FACILITY AND TO HAVE THE PROCEDURAL STEPS EXPLAINED AND DEMONSTRATED
IN DETAIL BY THE DOCTOR AT ANY TIME IS ENCOURAGED TO DO SO TO DEVELOP A
GOOD UNDERSTANDING OF THE PROCESS, TO DEVELOP A COMFORT LEVEL WITH
THE PROCEDURES, AND TO QUESTION ANY PRIVACY, ACCURACY, VALIDITY, OR
PROCEDURAL ISSUES . EMPLOYEES ARE ENCOURAGED TO DO SO IMMEDIATELY
UPON HIRE, AS THERE IS NO CHARGE FOR THE TOUR AND EXPLANATION.
CHOOSING NOT TO DO SO PRIOR TO BEING CHOSSEN FOR ANY SUCH TEST WILL

PAGE 35

DRIVERS HANDBOOK

RESULT IN WAIVER OF THE EMPLOYEES CLAIMS AGAINST THE FACILITY OR

PROCESS USED BY TRUCKS, INC.

4. W ILL I BE CHARGED FOR THE TEST?

YOU WILL BE CHARGED FOR THE PRE-EMPLOYMENT PHYSICAL, WHICH INCLUDES
A DRUG SCREEN. HOWEVER, IF YOU REMAIN AN EMPLOYEE FOR THREE (3)
MONTHS, YOU WILL BE REIMBURSED FOR THE FEE. SHOULD YOU TERMINATE
EMPLOYMENT FOR ANY REASON WITHIN THE FIRST THREE (3) MONTHS, YOU WILL
FORFEIT THE COST OF THE TEST.
ALL OTHER POST-HIRE TESTS ARE NOT CHARGED TO THE EMPLOEE EXCEPT IN
THE CASE OF A POSITIVE RESULT. IN THIS CASE, THE COST OF THE TEST WILL BE
DEDUCTED FROM THE NEXT PAYCHECK.
5. ONCE NOTIFIED, HOW LONG DO I HAVE TO GET A TEST?
PRE-EMPLOYMENT TESTS WILL BE GIVEN
PHYSICAL.
SHOULD YOU BE RANDOMLY

AT THE SCHEDULED TIME OF THE

SELECTED BY THE MRO OR FOR
REASONABLE CAUSE BY A SUPERVISORY PERSONNEL, YOU WILL HAVE 4 HOURS
TO REPORT FOR THE DRUG TEST AND 1 HOUR TO REPORT FOR THE ALCOHOL
TESTING FROM THE TIME REQUESTED TO OBTAIN THE TEST.

SHOULD

YOU BE INVOLVED IN A AN ACCIDENT THAT REQUIRES DRUG AND

ALCOHOL TESTING, YOU SHOULD GET A TEST AS SOON ASPOSSIBLE UP TO A
MAXIMUM OF 32 HOURS FOR DUGS AND 8 HOURS FOR ALCOHOL. CALL SAFETY
ASAP AND WE WILL MAKE ARRANGEMENTS FOR A DRUG TESTING FACILITY NEAR
THE SCENE OF THE ACCIDENT.

6. W HAT HAPPENS IF THE TEST IS POSITIVE?

THE MRO AND SAP WILL HANDLE ALL POSITIVE TEST RESULTS.
a) DRUGS: IF THE TEST IS REPORTED AS POSITIVE,

A SECOND READING
OF THE SAME URINE SAMPLE WILL BE PERFORMED TO ENSURE
ACCURACY. SHOULD THE SECOND READING PROVE POSITIVE , THE
EMPLOYEE WILL BE TERMINATED IMMEDIATELY.

b) ALCOHOL: IF

THE INITIAL TEST SHOWS POSITIVE, YOU WILL BE RETESTED WITHIN 15 MINUTES. POSITIVE RESULTS ON ANY SECOND
READING WILL RESULT IN TERMINATION.

UNDER

THE EMPLOYEE ASSISTANCE PROGRAM, IF ANY EMPLOYEE VOLUNTARILY

COMES FORTH TO ADDRESS A PROBLEM WITH DRUGS AND/OR ALCOHOL - PRIOR
TO BEING SELECTED FOR ANY TEST, HE/SHE WILL BE PLACED ON A 30 DAY,
UNPAID SUSPENSION. HOWEVER, THE EMPLOYEE WILL BE GIVEN THE
OPPORTUNITY TO SEEK COUNSELING/TREATMENT IN AN ORGANIZED MANNER AS
PART OF TRUCKS, INC.'S EMPLOYEE ASSISTANCE PROGRAM AS REQUIRED BY
THE DOT REGULATIONS.
ANYONE VOLUNTARILY REQUESTING HELP IS
ENCOURAGED TO CONTACT THE SAFETY DIRECTOR/EAP COORDINATOR FOR

TRUCKS, INC.

PAGE 36

INFORMATION ON AVAILABLE ALTERNATIVES . IF ASSISTANCE IS SOUGHT, AT THE

END OF THE 30 DAY SUSPENSION OR OTHER PERIOD OF TIME NEEDED TO ENSURE
RECOVERY, A TEST CAN BE GIVEN, AT THE EMPLOYEE'S EXPENSE, AT ONE OF THE
APPROVED DRUG TESTING FACILIIES.

SHOULD

THIS TEST BE POSITIVE, THE EMPLOYEE WILL BE TERMINATED

PERMANENTLY. SHOULD THE TEST BE NEGATIVE, THE DRIVER WILL SIGN A
LETTER AGREEING TO BE PLACED ON A PROBATIONARY ONE -YEAR PERIOD
SUBJECT TO DRUG TESTING MONTHLY AT A RANDOM DATE AND TIME , AT THE
DRIVER'S EXPENSE, OR AT ANY TIME A SUPERVISOR HAS REASONABLE CAUSE TO
SUSPECT ABUSE. SHOULD ANY SUBSEQUENT TEST DURING THE ONE -YEAR
PROBATIONARY PERIOD BE POSITIVE THE DRIVER WILL BE TERMINATED
PERMANENTLY.

FOLLOWING THE PROBATIONARY PERIOD WITH NO POSITIVE RESULTS REPORTED,

THE DRIVER WILL RETURN TO THE NORMAL SELECTION PROCESS FOR DRUG
TESTING. HOWEVER, ANY SUBSEQUENT POSITIVE TEST FOR ANY REASON, WILL
RESULT IN IMMEDIATE TERMINATION.

PAGE 37

DRIVERS HANDBOOK

ACCIDENTS

WHAT SHOULD I DO IN AN ACCIDENT?

(SEE ACCIDENT PACKAGE)
1. TAKE

NECESSARY ACTION TO PROTECT SCENE FROM GETTING WORSE REFLECTIVE TRIANGLE , FLAGGING TRAFFIC, ETC.

2. GET MEDICAL HELP IF NECESSARY AND/OR CONTACT PROPER AUTHORITIES SUCH

AS POLICE, HIGHWAY PATROL, ETC. PLEASE DO NOT ATTEMPT TO MOVE ANY
PERSON UNLESS NOT DOING SO MAY ENDANGER THEIR LIVES SUCH AS FIRE,
POSSIBLE EXPLOSION, ETC. VERBALLY COMFORT THE PERSON, OR COVER FOR
WARMTH, UNTIL TRAINED MEDICAL PERSONNEL ARRIVE.
3. CALL DISPATCHER

OR SAFETY. NOTIFY THEM IMMEDIATELY IF HAZARDOUS

MATERIALS ARE INVOLVED AND FOLLOW EMERGENCY RESPONSE PROCEDURES
AS OUTLINED IN TRAINING.
FOLLOW INSTRUCTIONS FROM DISPATCH OR
SAFETY!!!!

4. ASK

WITNESSES TO FILL OUT CARD INCLUDED IN PACKAGE AND GET THEIR

NAMES, ADDRESSES AND PHONE NUMBERS.

5. COLLECT AS MUCH INFORMATION

OFFICER'S NAME AND BADGE #, ETC.

AS POSSIBLE : TAG

#'S,

INVESTIGATING

6. STICK TO THE FACTS. DO NOT ADMIT FAULT.

7. DO NOT TRY TO SETTLE YOUR INVOLVEMENT BY PAYING THE OTHER PARTY.
8. IF INSTRUCTED BY DISPATCHER OR SAFETY, GET DRUG AND ALCOHOL TEST.
REMEMBER TICKET TOW OR INJURY REQUIRES A DRUG TEST THAT MUST BE
DONE AS SOON AS POSSIBLE!
9. COMPLETE FIRST REPORT OF ACCIDENT FORM AND GIVE TO SAFETY.

NOT REPORTING

AN ACCIDENT IS GROUNDS FOR DISMISSAL.

SEE APPENDIX F FOR PROCEDURE ON ACCIDENT REVIEW

TRUCKS, INC.

PAGE 38

HAZARDOUS MATERIALS

ALTHOUGH THE PERCENTAGE OF LOADS CONTAINING HAZARDOUS MATERIALS IS VERY

SMALL, TRUCKS, INC. VIEWS THE NEED TO KNOW HOW TO HANDLE SUCH FREIGHT AS
VERY IMPORTANT.
A. TRAINING
EACH

DRIVER WILL BE REQUIRED TO ATTEND TRAINING AT LEAST ONCE EVERY YEAR

FOLLOWED BY TESTING. AN ACKNOWLEDGMENT OF TRAINING IS TO BE PLACED IN EACH
DRIVER'S FILE. TRAINING WILL COVER TWO AREAS BY VIEWING SELECTED VIDEOS AND
VERBAL INSTRUCTION:

1. GENERAL

AWARENESS/FAMILIARITY WITH HAZARDOUS MATERIALS FOCUSING ON

COMMUNICATION BETWEEN SHIPPER AND DRIVER ; RECOGNITION, AND
IDENTIFICATION OF MATERIALS.

2. SAFETY PROCEDURES REGARDING HAZARDOUS MATERIAL ACCIDENTS INCLUDING

FOLLOWING ACCIDENT PROCEDURES, COMMUNICATION AND COOPERATION WITH
EMERGENCY RESPONSE PERSONNEL, AND USE OF EMERGENCY RESPONSE
GUIDEBOOK.
B. SHIPPING DOCUMENTS AND PLACARDS
SINCE

THE CLIENTS FOR WHOM WE MAY TRANSPORT HAZ/MAT MATERIALS SEAL THE
TRAILERS, IT IS THE DRIVER'S RESPONSIBILITY TO INQUIRE AS TO THE POSSIBILITY OF
HAZ/MAT FREIGHT BEING ON BOARD. THE SHIPPER SHOULD PROVIDE THE DRIVER
WITH SHIPPING DOCUMENTS THAT IDENTIFY THE HAZARDOUS MATERIAL CONTENTS AND
SHOULD PROVIDE APPROPRIATE PLACARDS.

*** IMPORTANT **

IMPORTANT ***

HOWEVER,

GIVEN THE IMPORTANCE OF THE MATTER, ASK POLITELY IF ANY HAZARDOUS

MATERIALS ARE ON BOARD AND REQUEST APPROPRIATE PAPERWORK AND PLACARDS.
ATTEMPT TO IDENTIFY THE MATERIAL USING SHIPPING DOCUMENTS AND EMERGENCY
RESPONSE BOOKLET PRIOR TO MOVING THE LOAD. IF FURTHER ASSISTANCE IS NEEDED
TO IDENTIFY MATERIAL OR METHOD OF HANDLING MATERIAL, ASK THE SHIPPER BEFORE
YOU LEAVE WITH THE LOAD. MAINTAIN SHIPPING DOCUMENTS ON YOUR SEAT OR IN THE
SIDE POUCH OF YOUR DOOR READY FOR ANY AUTHORITY AND PROMPTLY PROVIDE FOR

PAGE 39

DRIVERS HANDBOOK

REVIEW IN ANY ACCIDENT OR ROAD CHECK. W HEN YOU ARE CARRYING HAZARDOUS
MATERIALS, IT IS REQUIRED THAT YOU KEEP YOUR EMERGENCY RESPONSE BOOK IN AN
ACCESSIBLE PLACE (EITHER ON YOUR SEAT OR IN YOUR DOOR POCKET).

KNOW THE MATERIAL AND THE METHOD TO DEAL WITH THE MATERIAL IN YOUR
TRAILER BEFORE YOU MOVE WITH IT!!
THE RESPONSIBILITY LIES WITH THE DRIVER TO MAKE SURE THE PLACARDS ARE ON YOUR
TRAILER IF YOUR BILLS SHOW HAZ/MATS. CONVERSELY, YOU SHOULD REMOVE ANY
PLACARDS FROM TRAILERS THAT DO NOT CONTAIN HAZ/MATS. IF YOU DO NOT
REMOVE PLACARDS WHEN NO HAZ/MATS ARE BEING HAULED, YOU WILL BE CHARGED
WITH ANY RESULTING FINES AND WILL BE SUBJECT TO DISCIPLINARY ACTION.
C. WHAT TO DO IN AN ACCIDENT INVOLVING HAZ/MAT AND
EMERGENCY RESPONSE
1. FOLLOW

ACCIDENT PROCEDURES PREVIOUSLY OUTLINED, WHILE MAINTAINING

THE SIGNIFICANCE OF THE HAZARDOUS MATERIAL INVOLVED. ALWAYS CALL
TRUCKS, INC. AS QUICKLY AS POSSIBLE!

2. GET MEDICAL HELP.

3. CONTACT

APPROPRIATE AUTHORITIES (POLICE, STATE PATROL, SHERIFF, ETC)

AND INFORM OF CONTENTS AS STATED ON SHIPPING DOCUMENTS. YOU MAY BE
ASKED FOR THE EMERGENCY RESPONSE NUMBER YOU IDENTIFIED IN THE ERG
BOOK, SO BE PREPARED TO OFFER DETAILS OF YOUR FINDINGS. COOPERATE
FULLY WITH OFFICIALS TAKING PRECAUTIONS FOR YOUR SAFETY AND THE SAFETY
OF OTHERS!!!!

4. CALL DISPATCHER

OR SAFETY, NOTIFY THAT HAZ/MATS ARE INVOLVED, AND

FOLLOW HIS OR HER INSTRUCTIONS. AS WE HAVE OUR OWN FIRMS TO HANDLE
SPILLS, PLEASE DO NOT CALL THE CHEM TREC NUMBER LISTED ON THE BACK OF
YOUR EMERGENCY RESPONSE GUIDE BOOK UNLESS INSTRUCTED BY SAFETY.

OUR SAFETY DEPARTMENT WILL CALL OUR HAZARDOUS SPILL CLEAN UP TEAM.
PLEASE INFORM THE AUTHORITIES THAT YOUR SAFETY DEPARTMENT IS IN THE
PROCESS OF SENDING OUT A UNIT AND PROVIDE THEM WITH OUR TELEPHONE
NUMBERS.

TRUCKS, INC.

PAGE 40

CARGO CLAIMS

TAKE PRECAUTIONS TO AVOID CLAIMS

VERIFY/UNDERSTAND FACTS OF CLAIM:

AND

GATHER

ALL

INFORMATION

TO

1. CHECK TRAILER PRIOR TO LOADING AND IMMEDIATELY AFTER UNLOADING.

REPORT ANY DAMAGE TO DISPATCH AND/OR SHOP IMMEDIATELY AND COMPLETE
YOUR VCR.
2. CHECK

SEALS BEFORE DEPARTURE AND UPON ARRIVAL.

PROBLEMS TO THE SHIPPER AND CALL SAFETY.

REPORT

ANY

3. SHOULD A CARGO PROBLEM OCCUR,

WRITE DOWN NOTES ABOUT THE SITUATION

AND NAMES OF PEOPLE WITH WHOM YOU DISCUSSED THE SITUATION. NOTE
CONDITION OF TRAILER AND CARGO (HOLES? W ET? CONTENTS? ESTIMATE %
OF CARGO DAMAGED - NUMBER OF BOXES , ETC.) TAKE PICTURES OF THE
DAMAGE WHENEVER POSSIBLE.

4. NEVER ADMIT GUILT NOR TRY TO SETTLE ON THE SPOT

5. CONTACT THE DISPATCHER OR SAFETY IMMEDIATELY
6. ALWAYS USE LOCKS WHEN THE CUSTOMER PROVIDES THEM
7. NEVER DROP A LOADED TRAILER (EXCPET ONP) ANYWHERE UNATTENDED WITH
OR WITHOUT YOUR TRACTOR, UNLESS YOU ARE AT ONE OF THE TRUCKS, INC.
TERMINALS. LEAVING A LOADED TRAILER (EXCEPT ONP) UNATTENDED FOR ANY
REASON WILL RESULT IN DISCIPLINARY ACTION OR POSSIBLE TERMIANTION.

PAGE 41

DRIVERS HANDBOOK

ANNUAL REVIEW

DRIVERS

WILL BE REQUIRED TO COMPLETE A CERTIFICATION OF VIOLATIONS FORM

ANNUALLY. THIS FORM, COMBINED WITH AN MOTOR VEHICLES REPORT (MVR), WILL BE
USED TO ASSESS THE DRIVER'S PAST DRIVING HABITS AND WILL BE TREATED AS AN
INDICATION OF HIS OR HER ABILITY TO CONTINUE IN A SAFE AND CONSCIENTIOUS
MANNER.

DISQUALIFICATION
ALL FMCSR REQUIREMENTS REGARDING DISQUALIFICATION WILL BE FOLLOWED. IN
ADDITION, THOSE CONDITIONS LISTED IN THE "PRE-QUALIFICATION STAGE OF HIRING",
OTHER ITEMS IN THIS MANUAL, AND GENERAL POSITIVE CHARACTER AND COMPANY
PHILOSOPHY ITEMS INCLUDING BUT NOT LIMITED TO, THE FOLLOWING WILL BE
CONSIDERED AS GROUNDS FOR DISQUALIFICATION.
DURING THE INITIAL 90 DAY
PROBATIONARY PERIOD, A PERSON CAN BE TERMINATED FOR ANY REASON.
1. ATTITUDE TO CUSTOMERS
2.

FOLLOWING COMPANY POLICY

3. ATTITUDE TO FELLOW EMPLOYEES

4.

PERSONAL HYGIENE

5.

INTERNALIZATION OF

6.

LATE LOADS

COMPANY GOALS

7. TAMPERING WITH EQUIPMENT

8.

FAILING DRUG/ALCOHOL TESTS

9. REPETITIVE LOG VIOLATIONS

10. UNSAFE ACTIVITIES

DRIVE SAFELY ENJOY YOUR JOB WE CARE ABOUT YOU!!

WE LOVE OUR DRIVERS!!!

TRUCKS, INC.

PAGE 42

SAFETY AWARD PROGRAM

A. MONTHLY:
DRIVER OF THE MONTH
B. ANNUALLY: ROUND TRIP AIR FAIR AND HOTEL TO HAWAII
FOR TWO -- OR EQUIVALENT DOLLAR VALUE !!!
C. HOW MEASURED:
LACK OF:
1.
2.
3.
4.
5.

COMBINED WITH ACCUMULATION OF:

CHARGEABLE ACCIDENTS
TICKETS
MOVING VIOLATIONS
LOG VIOLATIONS
CUSTOMER COMPLAINTS

1.
2.
3.
4.

SAFETY PRAISE
CUSTOMER ACKNOWLEDGEMENT
DISPATCH PRAISE
PAPERWORK COMPLETION

6. DISPATCHER COMPAINTS
D. SAFETY MEETINGS
MANDATORY SAFETY MEETINGS WILL BE HELD.
THESE

POLICIES ARE SUBJECT TO CHANGE. ANY CHANGES OR ADDITIONS WILL BE

POSTED ON DRIVER'S BULLETIN BOARD, IN DISPATCH AND/OR SENT IN PAY ENVELOPES.
IT IS THE RESPONSIBILITY OF EACH EMPLOYEE TO READ THIS HANDBOOK IN ITS ENTIRETY,
AS WELL AS ALL WEEKLY LETTERS AND HAND-OUTS INCLUDED WITH PAY CHECKS. IF ANY
OF THIS HANDBOOK OR ANY FUTURE LETTER/HAND-OUT IS NOT CLEARLY UNDERSTOOD,
PLEASE FEEL FREE TO ASK FOR CLARIFICATION FROM SAFETY PERSONNEL.

PAGE 43

DRIVERS HANDBOOK

DRIVER ACKNOWLEDGMENT AND ACCEPTANCE

ACKNOWLEDGE RECEIPT OF TRUCKS, INC. EMPLOYEE HANDBOOK . I UNDERSTAND

THESE CONCEPTS AND THEIR IMPORTANCE AND AGREE TO THOROUGHLY READ THE
CONTENTS, AND TO COMPLY WITH ALL GUIDELINES. I UNDERSTAND THESE POLICIES AND
GUIDELINES MAY CHANGE FROM TIME TO TIME . I AGREE TO READ FUTURE UPDATES AS
THEY COME AVAILABLE , EITHER ON THE DRIVERS' BULLETIN BOARD OR IN FUTURE
LETTERS INCLUDED IN PAY ENVELOPES. I UNDERSTAND THAT I AM ENCOURAGED TO ASK
QUESTIONS AT ANY TIME OF THE SAFETY PERSONNEL REGARDING ANY ITEM WITH WHICH
I DO NOT HAVE A CLEAR UNDERSTANDING OR WITH WHICH I WILL NOT COMPLY.

IN

CONSIDERATION OF EMPLOYMENT, I AGREE TO CONFORM TO THE RULES AND

REGULATIONS OF TRUCKS, INC. AND UNDERSTAND THAT MY EMPLOYMENT AND
COMPENSATION CAN BE TERMINATED, WITH OR WITHOUT CAUSE, AND WITH OR WITHOUT
NOTICE, AT ANY TIME, AT THE OPTION OF TRUCKS, INC. OR MYSELF. I UNDERSTAND
THAT NO OTHER EMPLOYEE HAS ANY AUTHORITY TO ENTER INTO ANY AGREEMENT FOR
ANY SPECIFIED PERIOD OF TIME, OR MAKE ANY AGREEMENT CONTRARY TO THE
FOREGOING ON MY BEHALF.

_____________________________

___________________________

DRIVER'S SIGNATURE

SAFETY DEPARTMENT SIGNATURE

__________________

________________

DATE

DATE

SAFETY POLICY:
YOUR SAFETY AND THE SAFETY OF OTHERS COMES FIRST !!!
ALL ELSE WILL FOLLOW!!!!!

PLEASE SIGN AND RETURN TO THE SAFETY OFFICE

THANK YOU.

TRUCKS, INC.

PAGE 44