AWS: Business Letters - Placing Orders

Advanced Writing Skills

Placing Orders
Q1. Ashoka Hotels, 11/C Moti Bagh, New Delhi are expanding their network in
many places of tourist interest. They need LCD TVs, intercoms, fax machines,
telephone instruments, etc. for their newly constructed hotel at Aligarh. Their
Managing Director, Manish Arora places an order for the above mentioned items
with Prime Electronics, Chandani Chowk, Delhi.
Ashoka Hotels
11/C, Moti Bagh
New Delhi
10th Jan. 201X
M/s Prime
Electronics
Chandani Chowk
Delhi
Reference: Telephonic conversation with your representative on 02.01.201X
regarding supply of electronic items.
Subject: Placing order for the purchase of Electronic items.
Sir/Madam
This is to inform you that we have decided to place an order with you for the
electronic items, the list of which has been given below. Kindly make it
convenient to send the items at the earliest to our newly constructed hotel at
Aligarh.
Name of the Item
1. LCD TVs
2. Intercoms
3. Fax Machine
4. Telephone instruments

Model
Soni 32 FTA
Tata SX12
Beetle ATR16
Telltale RT

Quantity
25
02
05
30

I am sure proper packing of the electronic items will be well taken care of and any
responsibility of damage caused during transportation shall rest with you. I hope
future repairs and maintenance of the items will also be provided by you promptly
and satisfactorily.
Kindly execute the order at the earliest. Payment shall be made after the
acceptance of the consignment to satisfaction.

Yours truly
Manish Arora
Managing Director

Cancelling the Order

Q2. Ashoka Hotels, 11/C Moti Bagh, New Delhi had ordered for the electronic
equipments on 10.01.201X for the newly constructed hotel at Aligarh but wants to
cancel it because the delivery has not been made in time. Write a letter of
cancellation to M/s Prime Electronics, Chandani Chowk, Delhi.

Ashoka Hotels
11/C ,Moti Bagh
New Delhi
10th Feb. 201X
M/s Prime Electronics
Chandani
Chowk
Delhi

Reference: Purchase order No. 264, dated 10.01.201X.

Subject: Cancellation of the order for the purchase of electronic equipments.
Sir
This is to inform you that an order had been placed with you on 10.01.201X for the
electronic equipments for the newly constructed hotel at Aligarh after having a
telephonic talk with your representative but I am sorry to say that the response of
yoursales people has been very poor in supplying the electronic equipments in
time. Kindly take note that the order no. 264 stands cancelled because of the
delay and no explanation given by you, whatsoever , for the delay.
Yours truly
Manish Arora
Managing Director