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1. PRODUCT
Definition
Product Level
Product Hierarchy
Potential
Augmented
Expected
Basic
Core
Benefit
PRODUCT HIERARCHY
Need Family
Product Family
Product Class
Product Line
Product Type
Product Mix
A product mix (also called product assortment) is the
set of all product and items that a particular seller offers
for sale.
Example:
Wipro’s product mix consist of two strong product
lines:
FMCG products
Software Solutions
Product Mix Decisions
Width
Width -- number
number
of
of different
different
product
product lines
lines
Consistency
Length
Length -- total
total Product
Product MixMix --
number
number of of items
items all
all the
the product
product
within
within the
the lines
lines lines
lines offered
offered
Depth
Depth -- number
number
of
of versions
versions of
of
each
each product
product
STEEL AUTHORITY OF INDIA LIMITED
Product-Mix Width
Build
Maintain
Harvest
Divest
2. Market Profile
SALES AND PROFITS
50
45
40
35
30
25 SALES
20 Profits
15
10
5
0
1 2 3 4 5
A Company classifies its products into four types that yield
different gross margins, depending on sales volume and
promotion.
Core Product
Staples
Specialties
Convenience items
HINDUSTAN UNILEVER LTD.
1. Laundry 1800
1600
2. Personal Wash 1400
3. Tea 1200
4. Toothpaste 1000
Market Size in
800
5. Skin Care Mn $
600
6. Hair Care 400
7. Coffee 200
0
8. Processed foods 1 2 3 4 5 6 7 8
MARKET PROFILE
Point-of C B
High Purchas
QUALITY
D C e
B
displays
D X X A
Medium
General B
printing Office
D C X A
Supplies
Low B
WEIGHT
PRODUCT LINE LENGTH
Product
Product Line
Line Length
Length
Number
Number of
of Items
Items in
in the
the Product
Product Line
Line
Stretching Filling
Lengthen beyond Lengthen within
current range current range
Downward
Upward
Line Modernization:
Product lines need to be modernized. In rapidly changing products markets,
modernization is carried on continuously. Companies plans improvements to
encourage customer migration to higher valued, higher priced items.
Example:- Bajaj Pulsar DTS-i
Line Featuring:
The product line manager typically selects one or a few items in the line to
feature. Product line managers must periodically review the line for
deadwood that is depressing profits. The weak items can be identified
through sales and cost analysis.
Line Pruning:
Pruning is also done when the company is short of production capacity.
Companies typically shorten their product lines in periods of tight demand
and lengthen their lines in periods of slow demand.
BIBLIOGRAPHY
Text Books:
1. Principles of Marketing: Philip Kotler, Gary Armstrong
2. Marketing Management: Philip Kotler
References:
1. The Oxford Textbook of Marketing: Keith Blois
2. Marketing Management- An Asian Perspective: Slew Meng Leong, Swee
Hoon Ang, Chen Tiong Tan
3. Fundamentals of Marketing: William J Stanton, Micheal J Etzel, Bruce J
Warker