A- Z of Management

A - Avoid fault finding attitude

B - Be lavish in praising good work
C - Correct mistakes in-offensively but firmly
D - direct others as you would have them directed to you
E - explain organizational rules clearly & Vividly
F - feel free to invite suggestions from all members
G - give instructions not orders
H - help members to grow
I - induct new members with personal interest
J - joint actions are build through interest
K - know that a worker is not a machine but a human being
L - listening promotes respect
M - make the friendship among workers more conscious.
N - never chide in public
O - offer incentives for better output
P - prefer to be a leader not a dictator
Q - quickly redress grievances
R - respect the member’s individuality
S - set congenial work climate both physically and
Psychologically
T - tell why you want to get the work done you will get co-
operation
U - use “we” approach
V - value the members ’ viewpoint and opinion
W - work-study is a valuable aid
X - executives should endeavor to make every member
feel important
Y - yardstick of success lies in understanding
Z - zeal to avoid friction is necessary