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ALLSTAR
PUBLIC RELATIONS
LETTER OF TRANSMITTAL
December 4, 2014
To: Jim Fitzpatrick
Director of Development, Torch Run Marketing & Community Relations
From: All Star PR
Re: Its Not Just the Games Campaign
Dear Mr. Fitzpatrick,
Thank you for your interest in All Star PR. Enclosed, please find a public relations campaign for Special Olympics Illinois, as promised. We have crafted and designed a campaign for your organization that we feel
best suits your SOILLs goals.
Here, you will find a campaign that will increase engagement within the McLean County community by boosting the number of volunteers for and total donors to non-games Special Olympics Illinois events
within the community by June 2015. By targeting students, residents and area businesses using a variety of strategies and tactics, All Star PR will deliver a practical, creative and effective campaign for SOILL.
This campaign works within a $2,000 budget. The plan works to:
Enhance SOILLs media relations within the community.
Increase the number of student volunteers.
Increase the number of non-student resident volunteers and donation amounts.
Facilitate mutually beneficial partnerships with area businesses.
Thank you for again your time and consideration. Please contact us regarding any questions or feedback you may have concerning this campaign or other projects. We look forward to continued communication
with you in regards to your goals as an organization and how we can assist you in meeting them. All Star PR will be in contact with you before the end of December 2014 to arrange a meeting about this
campaign. We hope that you consider our campaign and wish SOILL the best of luck in all of its future endeavors.
Best,
Marissa Czarnecki
Nick Hahn
Allison Kramer
Adam Locascio
Cassy Tracy
Haley Westfall
ALLSTAR
PUBLIC RELATIONS
TABLE OF CONTENTS
Campaign Plan 2015
EXECUTIVE SUMMARY 4
RESEARCH.. 5
SURVEY 1 FINDINGS..
6
SURVEY 2 FINDINGS..
7
CONTENT ANALYSIS:
MEDIA.. 8
CONTENT ANALYSIS: SOCIAL
MEDIA9
INTERNAL SITUATION ANALYSIS.
.10
EXTERNAL SITUATION
ANALYSIS. 11
TARGET PUBLICS AND SEGMENTATION.
12
CONTACT. 29
EXECUTIVE SUMMARY
Campaign Plan 2015
Special Olympics Illinois helps create champions in our community every day. However,
research shows that although community members recognize Special Olympics as a
valuable organization, there is low engagement with SOILL throughout the community. The
Summer Games are well-known, as demonstrated by our classmates' research.
Furthermore, in order to increase engagement with one of the most active residents of the
community, a final objective for this campaign is to increase the number of college student
volunteers. This is an audience that will interact with and amplify the message of SOILL
through their passion and social media engagement. A primary, overarching strategy for
this campaign is to form an outreach team. For this strategy, a Student Ambassador Team
made up of individuals from area colleges will be assembled. They are key to the
implementation of nearly every other strategy and tactic throughout the rest of the
campaign. Students are motivated, intelligent and passionate as volunteers and will make
great advocates for this organization. Face to face, personal interactions will be so much
more persuasive than an informational email or a brochure.
The problem is that the rest of the wonderful work SOILL does is not well known.
As a result, we have chosen to focus our efforts on that problem, rather than the Summer
Games. Increased knowledge of, and engagement with, SOILL during other parts of the
year will consequently lead to more interest in the Games. Our campaign is unique and
strategically different in our exclusive focus on SOILL as a year-round organization. The goal
of this campaign is to increase engagement by boosting the number of volunteers and
donors to Special Olympics Illinois within the community by June 2015. All Star PR suggests
a campaign that promotes engagement through education, targeting McLean County
residents, students, and businesses.
In this plan, each objective will be evaluated based on the goal that was set.
The campaign will be considered successful if all of the objectives are met or exceeded. All
Star PR has developed this campaign within the parameters of a $2,500 budget.
The main objective for this campaign is to boost media relations, as local media sources are
a valuable and credible way to reach a wide target audience. Emotionally compelling,
heartwarming stories engage people, promoting awareness, and are part of what
persuades people to work with nonprofit organizations such as SOILL in the first place. We
will deliver those stories to them.
This campaign will be instrumental a long-term plan for Special Olympics Illinois not only in
Area 6, but as a whole. It is a creative and detailed plan that we are confident will produce
the expected results when implemented accordingly.
RESEARCH
Key Research Questions
Key research questions are the questions that need answered through research about Special Olympics that will contribute to
the formation of an effective campaign. Answering these questions help to design a strategic campaign that addresses
specific issues within the organization and fully utilizes its strengths. The research questions utilized are as follows:
What is local awareness about SOILL in the community?
What are local attitudes regarding Special Olympics?
What are attitudes regarding volunteerism?
Both primary and secondary research were conducted for this campaign.
Two surveys using Google Forms were made available to members of the McLean County community that addressed
awareness and attitudes of the organization as a whole, as well as volunteerism within the community. They included
questions concerning area demographics and psychographics with both qualitative and quantitative questions.
In addition, an informal content analysis of local media coverage was conducted as well as an analysis of Special Olympics
social media presence on multiple platforms.
5
21%
55%
Yes
100%
Yes
33%
8%
No
67%
91%
2 of the 44
respondents who said
they knew where
headquarters were
answered incorrectly.
Year-Round
Don't Know
Part of Year
14%
11%
Donated
Both
Volunteer
I have not donated time or money
1
22%
No
27%
No
54%
2
14%
4 or more
57%
Yes
46%
Yes
73%
9 of the 20 respondents
who said they did not
volunteer cited lack of
time as the main reason.
3
8%
CONTENT ANALYSIS
Media Coverage of Special
Olympics
Most articles seem to be very positive or at least neutral. Many articles are not emotionally appealing, but
appear to be educational about SOILL competitions and events. None of the articles analyzed mention
SOILL in Bloomington-Normal. Many mention Illinois State University and seem to confuse ISUs hosting of
the summer games with ISU being the headquarters. ISU affiliation seems to be portrayed as stronger/
more active than in actuality.
This data indicates a need for a media relations strategy as part of a media outreach objective. There is
opportunity for SOILL to have more appealing and engaging stories with a variety of local media outlets.
CONTENT ANALYSIS
Social Media Content
10,459
1,787
TOTAL LIKES
FOLLOWERS
ALLSTAR
PUBLIC RELATIONS
STRENGTHS
IMPLICATIONS
Large number of volunteers who are
willing to serve their community.
POSSIBLE ACTIONS
Persuade volunteer-driven individuals
to contribute time to SOIL and Area 6.
Event promotions
WEAKNESSES
10
OPPORTUNITIES
IMPLICATIONS
POSSIBLE ACTIONS
Focus our messaging on education of the
brands activities instead of brand awareness.
Engage the community that is already active
to become brand advocates
Brand awareness
Economy
THREATS
11
20,000 students
5,000 students
175,000 non-students
250 businesses
This campaign will operate with a three-tiered target audience in mind. By segmenting McLean County into three key target
publics, a variety of audiences can be reached who will best be able to fulfill the specific objectives set by the campaign.
ENCE
01
02
03
Student volunteers at Illinois State, Illinois Wesleyan, Heartland and Lincoln Community
Colleges with interests in civic engagement, working with special needs, physical and
occupational therapy, athletic training and sports and recreational activities will be
targets. Since the last week of classes is typically in May, students as volunteers will be
primarily utilized for events taking place before the summer months, such as the 2015
Polar Plunge.
McLean County non-student residents will be a target for a number of strategies. This
large audience will be segmented into middle-aged, middle to upper class residents
who can provide not only time as volunteers but monetary donations as well.
Local businesses will be targeted as potential sponsors, able to provide financial support
as well as facilitate community outreach.
12
ALLSTAR
PUBLIC RELATIONS
13
ALLSTAR
PUBLIC RELATIONS
PLAN OF ACTION
GOAL: to increase engagement by boosting the number of volunteers and amount of donations to Special Olympics Illinois within the community.
ECTIVES
Generate 10 positive feature
local news stories about
SOILL by June 2015.
STRATEGIES
TACTICS
Media Relations
Event
Media Relations
DJ for a day
Assemble a team of Student Ambassadors
Outreach Team
Two-Way Outreach
Public Affairs
Social Media
Outreach
Business Relations
14
15
16
17
18
Tactic 2: Digital
billboard on Veterans
19
21
TIMELINE
22
TIMELINE
START BOOSTED
POSTS
REACH OUT TO
DEPARTMENT HEADS
STUDENT
AMBASSADOR KICK
OFF
POLAR PLUNGE
BEGIN ATTENDING
CHURCH MEETINGS
RY
SUMMER GAMES
JUNE
BEGIN STUDENT
OUTREACH
BUSINESSES
PARTNERSHIPS
REVEAL
BILLBOARD
BEGIN DJ OF THE
DAY
BUSINESS SOCIAL
MEDIA COMPETITION
INVITE REPORTERS TO
POLAR PLUNGE
BEGIN VIDEO
PRODUCTION
23
DAY OF
CHAMPIONS
BUDGET
OBJECTIVE 1
OBJECTIVE 2
OBJECTIVE 3
OBJECTIVE 4
40%
46%
16%
60%
19%
Objective 1
Objective 3
Misc.
Objective 1
Objective 4
Objective 2
Objective 4
24
Objective 2
Misc.
Objective 3
EVALUATION
Campaign Plan 2015
In this plan, each objective will be evaluated based on the numerical goal that was set.
The campaign will be considered successful if all of the objectives are met or exceeded.
Each tactic will be individually evaluated based on specific criteria for the tactic. Many of the evaluation criterion
will be based on data from Sprout Social, which we highly recommend getting as a means for current evaluation
of this campaign as well as future endeavors. See budget for details.
25
EVALUATION
Objective 1
Objective 1: Generate 10 positive feature local news stories about SOILL by June 2015 will be considered
successful if at least 10 positive feature local news stories are generated by June 2015.
Tactic 1: Invite reporters to attend training session. This tactic will be considered successful if reporters from
2 major news outlets produce feature stories by June 30, 2015.
Tactic 2: Invite reporters to attend Polar Plunge 2015. This tactic will be considered successful if 3 feature
stories are produced by March 21, 2015.
Tactic 3: Set up spots at local radio stations for SOILL athlete DJ of the Day will be considered a success if
2 feature stories from the participating radio stations are generated by June 30, 2015.
Tactic 4: Day of Champions social media event. This event will be considered successful if 3 Twitter/
Facebook users who actively post about SOILL and individually can reach over 500 local accounts can
spread published online stories about the event by May 7, 2015.
26
EVALUATION
Objective 2
Objective 2: Expand SOILLs volunteer base of McLean County student residents by 35% by May 2015.
Tactic 1: Assemble Student Ambassador Team to act as spokespeople on behalf of SOILL. If a team of 5-6
can be assembled and on assignments by January 21, 2015, this tactic will be considered successful.
Tactic 2: Reach out to major department heads and encourage them to educate their students about
SOILL. If 2 department heads or major influencers from each college in McLean County participate, this
tactic will be considered successful. Participation will be defined as an agreement from department heads
to email students and encourage them to volunteer with SOILL.
Tactic 3: Reach out to RSOs. If 35% of the targeted RSOs participate (volunteer or donate), this tactic will be
considered successful.
Tactic 4: Reach out to fraternity and sorority life offices at ISU and IWU. If 50% of Greek organizations
participate in the Polar Plunge competition, this tactic will be considered successful.
27
EVALUATION
Objective 3
Objective 3: Increase non-games event participation (both number of volunteers and amount of donations) by McLean County
non-student residents by 50% by June 2015.
Tactic 1: Construct emotionally compelling and informational video, featuring primarily children. If this video, posted on the
Area 6 Facebook page beginning on April 9, 2015, generates 1500 impressions per month until July 9, 2015 driving an
overall impression rate of 4,500 impressions. Recommendation: Evaluate via Sprout.
Tactic 2: Student Ambassadors attend weekly local church meetings. If individuals in 7 local church groups agree to donate
to the organization or participate in the Summer Games, this tactic will be considered successful.
Tactic 3: Digital billboard on Veterans Parkway. Utilize how did you hear about us surveys for donors and volunteers. If
10% of donors and volunteers who participate after January 1, 2015 say via the billboard, by July 1, 2015, this tactic will be
considered successful.
Tactic 4: Utilize Facebook with a boosted post campaign. If each post reaches 3,000 people in the McLean County area
over the seven day span, this tactic will be considered successful.
Tactic 5: Utilize SOILL Facebook by placing an appealing donate button/link in target areas and posts. This tactic will be
considered successful if 400 clicks a month are recorded.
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EVALUATION
Objective 4
Objective 4: Acquire partnerships with 10 local businesses in the McLean County area by June 2015 will be
considered successful if we acquire 10 local business partnerships by June 2015.
Tactic 1: Reach out to area businesses promoting partnerships. If 50 contacted businesses request more
information about forming a partnership by March 1, 2015 and 75 total contacted businesses request more
information before July 1, 2015, this tactic will be considered successful. Of those businesses, at least 10
will need to agree to a partnership to meet the objective.
Tactic 2: Invite area business to SOILL events with free entry. If 5 local businesses respond to our invitation
and attend Polar Plunge 2015, Summer Games 2015 or other events, this tactic will be considered
successful.
Tactic 3: Tie-in with the social networks of partnered businesses to reach their networks as well as SOILLs. If
3 local partnered businesses participate in a social media sharing contest by March 19, 2015 and 6 local
partnered businesses have participated in a social media sharing contest by July 1, 2015, this tactic will be
considered successful.
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CONTACT US
AL L STAR
PUBLIC
RELATIONS
Marissa Czarnecki
Adam Locascio
Nick Hahn
Cassy Tracy
Allison Kramer
Haley Westfall
ALLSTAR
PUBLIC RELATIONS
APPENDICES
Appendix A: Video Script
31
APPENDICES
Appendix B: Surveys
APPENDICES
Appendix C: Promoted
Facebook Posts
33
APPENDICES
Appendix D: Full Timeline
34
APPENDICES
Appendix E: Full Budget
35
APPENDICES
Appendix F: Email Templates
BUSINESS PARTNERSHIP INVITATION TEMPLATE (PRELIMINARY)
Special Olympics Illinois is looking to form partnerships with local businesses in the McLean County area. We have selected [BUSINESS NAME] as one that is influential in the community and that we feel would benefit from a mutually advantageous relationship with SOILL. Please see
the attached file for background information about our organization.
We would like to extend a partnership offer to you as an integral part of a business relations strategy within the community. This partnership would allow your business not only to help facilitate an organization that serves so many in the community, but also provide a means for
[BUSINESS NAME] to gain a reputation as a philanthropic organization.
1. An in-business fundraiser, using your custom Polar Plunge and Special Olympics Illinois designed merchandise with a portion of the proceeds going back to our organization. [if applicable]
2. Social media recognition from your followers as well as our own. We would advertise your Special Olympics themed merchandise, products or services on our page, and you could do the same on yours.
3. [BUSINESS NAME] promotion at Special Olympics Illinois events. Accessing our diverse range of volunteers, participants and donors can help with community outreach and [BUSINESS NAME] advertising.
4. Donations from your business with the [BUSINESS NAME] logo and information on them, to be placed in gift baskets that we send out to local donors and businesses. If attracting new clients and gaining local recognition is something you are looking for, this would be an excellent
way to advertise your products and reach more individuals. Any product or service voucher, coupon or special offer would be incredibly appreciated.
5. [BUSINESS NAME] could use this partnership and its intrinsic, altruistic value to show customers your dedication to philanthropy and community involvement.
Thank you for your time and consideration! We are more than open to questions, comments or suggestions for this partnership. Please note that the ideas mentioned above are not set in stone; we would appreciate any form of partnership that you are comfortable with. Feel free to
contact me any time if you would like more information! You can call or email at (309) 888-2012 and (email address). We look forward to hearing from you!
Best,
[Student Ambassador]
36
APPENDICES
Appendix F: Email
Templates Continued
BUSINESS PARTNERSHIP INVITATION TEMPLATE (FOLLOW UP)
Thank you for consideration of a Special Olympics Illinois partnership! We feel that this is a unique opportunity to form a lasting relationship. This partnership is mutually beneficial and will help foster
community engagement and involvement with both Special Olympics Illinois and [BUSINESS NAME].
We understand you may have many questions, comments or concerns regarding this partnership. To address your individual needs, we invite you to schedule a time to meet with members of our Student
Ambassador Team so that we can personally address and customize the dynamics of a partnership that you are willing to begin with Special Olympics Illinois.
We have ambassadors who would love to speak with you regarding this partnership or any other projects you see fit for the future. Please let us know when you are available for a face-to -face meeting.
Otherwise, please note that we have ambassadors on hand on the following dates and times:
Thank you again for your time and consideration, and we hope to hear back from you soon!
Best,
[Student Ambassadors]
37
APPENDICES
Appendix F: Email
Templates Continued
RSO SOILL VOLUNTEER INFORMATION EMAIL TEMPLATE (PRELIMINARY)
Special Olympics Illinois is looking for student volunteers and participants for year-round philanthropic events. SOILL is the perfect organization if members of your student group are
looking to give back to others. Not only is it a worthy cause, but it also serves community members year-round, with multiple fun and entertaining events to choose from. Please see the
attached file for background information about our organization, and what Special Olympics is all about.
All it takes to give back is a few hours of your time. It does not require extensive or exhaustive training, or any monetary contributions. All you need to contribute to our organization is the
drive to help others and make a real difference in the community that you now call home.
We would love to send a Student Ambassador to your next meeting to tell you how you can help Special Olympics Illinois. Call us at (309) 888-2012 or simply respond to this email if you are
interested in learning how you and your organization can make a difference. Thank you for your time.
Best,
[Student Ambassador]
38
APPENDICES
Appendix F: Email
Templates Continued
Greek Affiliated Volunteer Email Template (Preliminary)
Special Olympics Illinois is looking for student volunteers and participants for year-round philanthropic events. We are the perfect organization for your members to complete philanthropic service
within the Bloomington Normal Community. Not only is it a worthy cause, but it also serves community members year-round, with multiple fun and entertaining events to choose from.
Specifically, Special Olympics Illinois Area 6 hosts an annual Polar Plunge fundraiser to raise money for providing year-round sports training and athletic competition in a variety of Olympic-type
sports. Funds raised from Polar Plunge allow our organization to give children and adults with intellectual disabilities opportunities to develop physical fitness, confidence and joy with their families,
other Special Olympics athletes and the community at large.
We invite you, the members of (school) (organization), to participate in this years Polar Plunge at Miller Park, held February 21, 2015. Participating in this event offers you a unique opportunity to give
back to the community and our organization, as well as win prizes and bragging rights. By competing against other Greek life organizations, you will be able to have fun and network while
fundraising for a good cause.
We would love to send a Student Ambassador to your next meeting to tell you how you can help Special Olympics Illinois. Call us at (309) 888-2012 or simply respond to this email if you are
interested in learning how you and your organization can make a difference. Thank you for your time.
Best,
[Student Ambassador]
39
APPENDICES
Appendix F: Email
Templates Continued
Department Head SOILL Volunteer Call (Preliminary)
Special Olympics Illinois is looking for student volunteers and participants for year-round philanthropic events. SOILL is the perfect organization if members of your student body are
looking to give back to others. Not only is it a worthy cause, but it also serves community members year-round, with multiple fun and entertaining events to choose from. Please see the
attached file for background information about our organization. All it takes to give back is a few hours. It does not require extensive or exhaustive training, or any monetary contributions.
We would love to host your driven, passionate students as volunteers for our organization that serves so many within the community. If you could pass this message on to your student body,
it would be greatly appreciated.
We would love to set up a meeting between you and one of our Student Ambassadors to tell you how you and your students can help Special Olympics Illinois. Call us at (309) 888-2012 or
simply respond to this email if you are interested in learning how you and your students can make a difference. Thank you for your time.
Best,
[Student Ambassador]
40