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ACCENTURE WORK MEASUREMENT SOFTWARE INTEGRATION

Accenture Work Measurement Software Integration

Introduction
Workforce Management can be integrated with Accenture Work Measurement
Software for Distribution. This integration lets you develop labor standards within
Accenture Work Measurement Software for Distribution and then implement them in
Workforce Management without having to re-enter the information.
Objectives

The information here provides you with a general understanding of the Accenture
Work Measurement Software for Distribution integration. After reading this
information, you will know

the purpose and use of Accenture Work Measurement Software for Distribution
integration including the

In This
Chapter

Workforce Management
User Guide

status of the downloaded files, and

integration setup tasks.

how to view Accenture Work Measurement Software for Distribution labor


standard downloads.
Topic

Page

General Concepts

View MOST Labor Standard Audit Data

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General Concepts
MOST Labor
Standards

In Workforce Management, you use job codes to measure user performance. Job
codes contain the key volume indicators (KVIs) that define a reasonable labor
standard by which the user or machine completing a task will be measured.
Accenture Work Measurement Software for Distribution is another software
application that is used to develop labor standards. Accenture Work Measurement
Software for Distribution uses the Maynard Operation Sequence Technique (MOST)
to develop the details that make up labor standards.
Customers who already have labor standards defined in Accenture Work
Measurement Software for Distribution can export these labor standards to
Workforce Management. Once the download is complete, you can view the KVI
values and prompts that have been created for troubleshooting purposes. For
example, you can see whether MOST labor standard downloads are coming into
Workforce Management as expected.
You use MOST Audit Data Display to view

mappings between the Accenture Work Measurement Software for Distribution


and Workforce Management fields

the name and path of the Accenture Work Measurement Software for
Distribution import file, and

the status of the Accenture Work Measurement Software for Distribution import
file.

You can also use Job Code Maintenance and Job Code Display to troubleshoot
MOST labor standard downloads. For more information on job codes, see the
Workforce Management online help.

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MOST Labor
Standard
Download
Statuses

Workforce Management
User Guide

These are the available statuses for MOST labor standard downloads in Workforce
Management:

Success The MOST labor standard file has been processed successfully.

Missing Required Field(s) The MOST labor standard file is missing a required
field(s) and has not transferred successfully.

Location Warehouse Mapping Not Found The MOST labor standard file has
not transferred successfully because the Location field is not properly mapped to
the Warehouse field in the Workforce Management policy.

Job Code Mapping Not Found The MOST labor standard file has not
transferred successfully because the Department field is not properly mapped to
the Description field in the Workforce Management job code.

KVI Mapping Not Found The MOST labor standard file has not transferred
successfully because the Volume Driver field is not properly mapped to the KVI
Prompt field(s) in the Workforce Management job code.

Updating TMUs Failed The MOST labor standard file has not transferred
successfully because the TMUs have not been imported with the KVI prompt(s)
in the Workforce Management job code.

Updating Assignment Time or Order Time Failed The MOST labor


standard file has not transferred successfully because the Assignment Time/Order
Time has not been imported to Workforce Management.

Creating Audit Data Failed The MOST labor standard file has not transferred
successfully because there was en error generating information for the MOST
Audit Data Display window in Workforce Management.

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Accenture
Work
Measurement
Software for
Distribution
Integration
Setup Tasks

Before you begin using MOST Audit Data Display, you need to complete these setup
tasks.
1. Create the Import Directory folders (most, prc and err). The standard locations
for the MOST import folders are:

<DRIVE>:\RedPrairie\<MODEL_INSTANCE>\LES\files\hostout\most\

<DRIVE>:\RedPrairie\<MODEL_INSTANCE>\LES\files\hostout\most\prc

<DRIVE>:\RedPrairie\<MODEL_INSTANCE>\LES\files\hostout\most\err

2. On the Policy Maintenance window, set the

Labor System Configuration/MOST Directory policy to specify the directory


path where the MOST labor standard files are stored after they are imported
from Accenture Work Measurement Software for Distribution.

Labor System Configuration/MOST Location - Warehouse Mapping policy


to specify how the Accenture Work Measurement Software for Distribution
locations map to the Workforce Management warehouse ID fields.

Purge Configuration/MOST policy to specify the number of days that the


system will keep MOST labor standard files before they are automatically
deleted.

System Configuration/Directory Purges policy to specify file patterns and


retention days for any MOST labor standard files that need periodic cleanup.

3. Create new job codes in Workforce Management to map to the job codes in
Accenture Work Measurement Software for Distribution.

For each job code that you are importing, create a new job code in Workforce
Management that has a Description field that is the same as the Department
field in the Accenture Work Measurement Software for Distribution job
code. For more information on job codes, see the Workforce Management
online help.

For each new job code in Workforce Management, set each of the KVI
Prompt field(s) equal to the Volume Driver field(s) in Accenture Work
Measurement Software for Distribution. For more information on KVI
prompts, see the Workforce Management online help.

4. Confirm that these Integrator tasks are running:

LM_SL_INAD_MOST

LM_SL_IFD_SEND_MOST

LM_SL_IFD_EVT_MOST

LM_SL_MSGLOG

5. Process the MOST0100 import file.


Note: For more information, see the Workforce Management Integration
Transactions Guide.

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View MOST Labor Standard Audit Data


Description

You use MOST Audit Data Display to view the MOST labor standards that have
been downloaded for your facility.

Example:
MOST Audit
Data Display
Window

This image is an example of the MOST Audit Data Display window.

Workforce Management
User Guide

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Controls:
MOST Audit
Data Display
Window

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This table describes the controls on the MOST Audit Data Display window.
Control

Description

From Date

Lets you select the starting date for a specific date range.

To Date

Lets you select the ending date for a specific date range.

Location

Name of an Accenture Work Measurement Software for Distribution


field that is mapped to the Warehouse ID field in Workforce
Management.

Department

Name of an Accenture Work Measurement Software for Distribution


field that is mapped to the Description field in Workforce
Management.

Volume Driver

Name of an Accenture Work Measurement Software for Distribution


field that is mapped to the KVI Prompt field in Workforce
Management.

Unit Time (TMU)

Name of an Accenture Work Measurement Software for Distribution


field that is mapped to the TMU field(s) in Workforce Management.

Job Code ID

Unique identifier for the job code. A job code represents a standard
for a task being performed in your facility, and it is the basic
component for an assignment.

KVI Number

KVI number for which the discrete procedure's Repetition will be


applied. For example if the KVI is 4, and if the assignment's discrete
procedure has 2 specified for the Repetition, then the KVI value in
KVI 4 will be multiplied by 2. This field is not required and is used only
when you want to apply the discrete procedure's Repetition when
calculating TMUs and goal times.

Status

Indicates whether the Accenture Work Measurement Software for


Distribution file has been successfully transferred. These are the valid
values: Success = The MOST labor standard file has been processed
successfully. Missing Required Field(s) = The MOST labor standard
file is missing a required field(s) and has not transferred successfully.
Location Warehouse Mapping Not Found = The MOST labor
standard file has not transferred successfully because the Location
field is not properly mapped to the Warehouse field. Job Code
Mapping Not Found = The MOST labor standard file has not
transferred successfully because the Department field is not properly
mapped to the Job Code field. KVI Mapping Not Found = The MOST
labor standard file has not transferred successfully because the KVI
Prompt, Assignment Time or Order Time cannot be found. Updating
TMUs Failed = The MOST labor standard file has not transferred
successfully because there was an error mapping the KVI prompt
TMUs. Updating Assignment Time or Order Time Failed = The MOST
labor standard file has not transferred successfully because there
was an error mapping to the Assignment Time/Order Time. Creating
Audit Data Failed = The MOST labor standard file has not transferred
successfully because there was an error generating information for
the MOST Audit Data Display window.

Filename

Path and name of the Accenture Work Measurement Software for


Distribution file.

Warehouse ID

Unique identifier associated with the warehouse. In a multiwarehouse environment, you can select the warehouse(s) for which
you are authorized.

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Procedure

To view MOST labor standard audit data

1. Start MOST Audit Data Display.


2. In the From Date box, enter or select from the calendar the first date of the date
range.
3. In the To Date box, enter or select from the calendar the last date of the date
range.
4. If desired, enter additional search criteria to limit the amount of data to view.
5. Click , and then in the grid view, select the data for which you want to view
details.
6. When you are finished viewing the data, click

7. If desired, make sure that the new job codes and their associated KVI prompts
are correct.

Workforce Management
User Guide

For each job code that you are importing, make sure that the job code
Description field is the same as the Department field in the Accenture Work
Measurement Software for Distribution job code. For more information on
job codes, see the Workforce Management online help.

For each new job code in Workforce Management, make sure that each of
the KVI Prompt field(s) are the same as the Volume Driver field(s) in
Accenture Work Measurement Software for Distribution. For more
information on KVI prompts, see the Workforce Management online help.

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