Vous êtes sur la page 1sur 7

People Management

Interpersonal
Problems

An overview of
Interpersonal Problems
Communication
Problems
Interpersonal Conflicts
Lack of Concern /
Empathy
Lack of Recognition /
Strokes
Lack of Cooperation
from others

Communication Problems
Misunderstanding

Semantic Problems

Physical Disturbances

Psychological

Poor Listening
Wrong Signals
Over Communication

Interpersonal Conflicts
What is Conflict ?
Stages in Conflict

Blips

Clashes

Crisis

Managing Conflicts

Lack of Concern / Empathy


What is Concern /
Empathy
Modern Day Pitfalls
Need for Concern to
others
Developing Concern
to Others

Lack of Recognition /
Strokes
What are strokes ?
Need for strokes
Time Structuring

Rituals

Recreation

Activities (Job)

Intimacy

Games

Lack of Cooperation
What is Cooperation
The Need for cooperation
Motivating Others to
Cooperate

Carrot

Stick

Being a Role Model


Becoming a Likable
Person

Vous aimerez peut-être aussi