Process Identification and

Mapping
By:
Mahendra Singh
Asst. Professor, CUJ
Source:
R. Radhakrishnan
S. Balasubramnaim

Identification

Includes preparation for BPR

If you fail to plan, you plan to fail
Build cross-functional team
Identify customer driven objective
Develop strategies.

Mapping and Analyzing AS IS

process

Create activity models

Documentation
Study process models
Study time required and process
models
Simulate and perform ABC
Identify disconnects and value
adding.
Process Identified

Modifying (Design to be
process)
Objective is to produce alternative current
situation.
Benchmarking i.e. comparing both the processes
are conducted with those relevant peer
organisation to obtain ideas for improvement.
Innovative practices can be adopted form any
where
Having identified potential improvements to be
model can be designed.
Trade off analysis can be done for being ready for
best possible to-be scenario

Role and Activity Diagrams

for BPR

Customer

Event that initiates the process

process

End the

Sales
Order process
Sales swim lane
Order
Entry

Order
process

Approved Orders

Inventory
Set up process
Chair

Set up
process
Production
Manufacturing Process

Manufactu
ring
Process

Delivery
Delivery Process
Output of one process and input of Parts Other process
Supplier

Ship Parts

Gap indicates an external company

Ship Parts
External Suppliers process

Deliver
y
Process