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her what things she should do to prepare for work. Also explain what forms she
may have to complete when she begins work.
Bianca must fill out the Michigan combined offer of employment and work
permit certificate, and age certificate CA-6 for minors under the age of 16.
13. Aaron, who has a visual disability, applied for a position as an assistant credit
manager at a local retail store. The store's human resource manager tested
Aaron's eyesight by having him read a chart written in small print. Aaron failed
the test and, on that basis alone, was rejected for the position. Have Aaron's
employment rights been violated? Explain your answer and discuss any pertinent
laws.
I believe Aarons employment rights have been violated because a company
can not reject your employment because of a disability, when you actually do
have the sets of skills that are required.
14. You work as a sales associate in a retail store. Your manager is always
stressing the importance of total customer satisfaction. What do you think this
expression means? Do you believe it is wise for a business to adopt this
expression as policy?
I think total customer satisfaction means to be helpful, caring, nice, and
have all of the qualities that you would like to see as a customer. Yes, I believe it is
wise for a business to adopt this expression as a policy. It looks better for the
business.