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  • 10.0003 Error

    Transféré par

    propaganda65
    60 vues1 page
    The document describes error code 10.0003, which indicates an issue reading the e-label on a yellow print cartridge. It instructs the user to remove and reinstall the cartridge, check for any tape or damage, and power cycle the printer. If the error persists, the cartridge should be returned for inspection of the chip.

    Description originale:

    Chip error

    Titre original

    10.0003 error

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    The document describes error code 10.0003, which indicates an issue reading the e-label on a yellow print cartridge. It instructs the user to remove and reinstall the cartridge, check for any tape or damage, and power cycle the printer. If the error persists, the cartridge should be returned for inspection of the chip.

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    © All Rights Reserved
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    60 vues1 page

    10.0003 Error

    Transféré par

    propaganda65
    The document describes error code 10.0003, which indicates an issue reading the e-label on a yellow print cartridge. It instructs the user to remove and reinstall the cartridge, check for any tape or damage, and power cycle the printer. If the error persists, the cartridge should be returned for inspection of the chip.

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 1

    10.

    0003 Yellow cartridge e-label error


    Error message
    10.0003 supply error alternates with
    Reinstall

    with a ? under the Yellow print cartridge gas gauge

    Description
    E-label cannot be read or print cartridge is not properly installed.
    Action
    1. Open the front cover of printer and remove the toner cartridge exhibiting error.
    2. Inspect the print cartridge to ensure the e-label reader (chip) is attached to print cartridge and is not damaged.
    3. Inspect the inside of printer to verify the e-label does not have any product packing tape still attached.
    4. Inspect the e-label reader to ensure the gold contact points are not damaged or bent. Also inspect the black plastic on e-label
    reader to ensure it is not bent or broken.
    5. Reinstall the print cartridge.
    6. Power cycle the device turn off printer, disconnect plug, wait 5 minutes, replace plug and turn on printer.
    7. If reinstalling the print cartridge does not resolve the issue, bring it back to me and I will check the chip.

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