Ibc User Guide For Ekp v053112

Indiana Blood Center
Indianapolis, IN 46208
IBC User Guide

for EKP
Version Date: 05/31/12

IBC User Guide for EKP

Contents
Starts on Page
Logging In and Out of EKP
Changing Your Password
Navigating the Knowledge Center
Viewing Training Records/Transcript
Accessing a Learning Module in EKP
Printing a Certificate
11
Viewing Certifications
14
Instructions for Certification Renewal
16
Printing the Observed Assessment Form for

Certification
17
Taking an On-Line Written Exam
21
Reviewing a Completed On-Line Exam
24
Opening a Just-In-Time (JIT) Learning

Module
27
Enrolling in a Self Study Learning Module
29
Printing the Records/Transcript Report for

Continuing Education Hours
33
Page 2

Logging In and Out of EKP

Purpose
To log in to and out of the EKP learning management system.
Logging in to
EKP
Follow the steps to log in to the EKP learning management system:

Step
1
2
3
Logging Out of
EKP
Action
Access EKP either through a desktop icon or the WebConnect
portal.
The Home Page appears. All navigation starts on this page.
Follow other EKP User Guides to navigate the system.
To log out of the system, click on the word Logout on the left-hand side of
the screen.
End of document
Page 3

Changing Your Password

Purpose
To describe the steps to change your EKP password.
Guidelines for
Creating a
Password
Below are guidelines to use when creating a password:

1. All passwords must be at least 6 character(s) long and may contain digits
and special characters.
2. After 15 unsuccessful attempt(s) to log on, your ID will be suspended.
Call the System Administrator for help.
Extension 5098 or 5096.
3. Passwords are case sensitive.
Changing the
Password
Follow these steps to change your EKP password:

Step
1
2
3
Action
From your Home page, click on User Profile.
From this screen, review the guidelines for creating a password.

Type in your current password.
Continued on next page
Page 4

Changing Your Password, Continued

Changing the
Password
(continued)
Step
4
5
6
7
Action
Type in your new password.
Re-enter your new password.
If you re-enter the password incorrectly, you get an error
message and asked to re-enter the password again.
Click on Change Password button.
If your password was changed successfully, you will see this
message:
Click on the Continue button. You will be returned to your Home

page.
End of document
Page 5

Navigating the Knowledge Center

Purpose
To describe the steps to navigate the Knowledge Center after accessing a

learning module.
Navigating the
Knowledge
Center
You can navigate the Knowledge Center by using the tabs. Each tab accesses
different information for the learning module.
Tabs may vary according to the learning module.

The Observed Assessment has references on the Reference Resources tab
you will need.
Tab
Main
Reference Resources
Exams
Certification Exam
Evaluate this Program
Learning History
Description
This screen displays:
Name of the learning module
Overall completion status of associate
Type of learning module (classroom, on-line,
etc.)
Describes any reference resource(s) attached to the
learning module.
Typically to be printed and returned to trainer or
TD.
Examples of Reference Resources are:
Supporting classroom material
Observed assessment form
Paper-based learning activity
On-line quiz, test, or exam assigned to the learning
module.
The on-line exam may be opened from this tab.
Example of on-line exam:
Initial Training final assessment
IBC does not currently use this tab.
IBC does not currently use this tab.
Gives details of associates attendance for a
specific learning module.
End of document
Page 6

Viewing Training Records/Transcript

Purpose
What You Need
Viewing
Records/
Transcripts
To describe the steps to view training records/transcript in EKP.
Printer (optional)
To view your training records/transcript, follow these steps:

Step
1
Action
From your Home Page, click on the Records/Transcript tab.
View your training records/transcript from this page. Use the

scroll bar to the right to see more records.
To print a transcript, click on the Print Records/Transcript Report

button.
Page 7

Viewing Training Records/Transcript, Continued

Viewing
Records/
Transcripts
(continued)
Step
4
Action
To view more information on a particular learning module, click
on the name of the learning module. The screen below appears.
To return to the training records, click on the Back button.

End of document
Page 8

Accessing a Learning Module in EKP

Purpose
To describe the steps to access a learning module in the EKP learning

management system.
Definitions
EKP implementation brings new terminology.

Terminology
Learning Module
Program (or learning

program)
Accessing
Enrolled
Learning
Modules
Definition
A single entry in the EKP catalog.
Examples:
An SOP or IMI document
A quiz or exam used in classroom training
An in-service
A collection of learning modules grouped together
for training purposes (formerly known as a team).
Examples:
CP Leukocyte Reduction
TL Aeroset
MM General
After logging in to EKP, follow these steps to access a learning module from
the Home Page:
Step
1
Action
On the Home Page, click on the tab titled Enrolled Learning
Modules.
Page 9

Accessing a Learning Module in EKP, Continued

Accessing
Enrolled
Learning
Modules
(continued)
Step
2
Action
To open a learning program/module, click on the title of the
learning module you wish to open.
Clicking on the program name will open the program with all
assigned learning modules.
Clicking on the learning module name will open only that
learning module.
If you do not see any learning modules, click on Refresh. If
still blank, you currently have no enrolled learning modules.
Click here to
Refresh
Click here to
open learning
module
End of document
Page 10

Printing a Certificate
Purpose
What You Need
Opening the
Certificate
To describe the steps to print a certificate upon completion of a learning

module.
Printer (preferably color)

Adobe Reader
Follow these steps to open the completion certificate:

Step
1
2
Action
Open EKP.
From the Home Page, click on the Career Development tab.
Click on the Certifications tab.
Page 11

Printing a Certificate, Continued

Opening the
Certificate
(continued)
Step
4
Action
On the Certifications page, you will see the names of your current
certifications. To the right you will see the word Print. Click on
it. The system will open a link to the certificate. A new screen
appears.
In the first paragraph of this screen, the directions tell you that the
certificate may be printed by clicking here. Click on the word
"here (either place).
HINT: The font on this screen is small so you will need to look
closely.
Page 12

Printing a Certificate, Continued

Printing the
Certificate
Adobe Reader opens and the certificate appears. To print the certificate,
follow these steps:
Step
1
Action
Click on the printer icon from the Adobe Reader toolbar.
From the print screen, choose the printerand the number of copies
you would like to print.
3
4
Click on the OK button.

Close the screens until you return to the Career Development
screen.
You may continue in EKP or log out of the system.
End of document
Page 13

Viewing Certifications
Purpose
To describe the steps to view certifications in EKP.
Viewing
Certifications
To view your awarded certifications, follow these steps:

Step
1
Action
From your Home Page, click on the Career Development button.
The Career Development Center appears.

A summary of certifications appears on the right-hand side of
the page.
For more detailed information, click on the Certifications tab.
Summary
Page 14

Viewing Certifications, Continued

Viewing
Certifications
(continued)
Printing a
Completion
Certificate
Step
3
Action
This page provides:
Date certification awarded (issued).
Date certification expires.
Print function to print a completion certificate.
See IBC User Guide for EKP Printing a Certificate for instructions to print a
certificate.
End of document
Page 15

Instructions for Certification Renewal

Purpose
To assist associates in preparing for certification or re-certification by taking

the 6-Month/Annual Observed Assessment and/or On-Line Written Exam.
Reviewing
Process TD004
IMPORTANT! Review Process TD004 Certification of Associates and its

procedures to complete the certification process.
Receiving
Email
Notification
An email notification will be sent forty-five days prior to expiration of a

certification. To be re-certified, you must complete the applicable Observed
Assessment and/or On-Line Written Exam.
Associate
Responsibilities
It is YOUR responsibility to ensure that the Observed Assessment and/or OnLine Written Exam are completed in a timely manner.
The expiration date is on the email notification. It may also be found on
the Career Development page/Certifications tab.
If you do not renew the certification by the expiration date, you will not
be allowed to perform your job duties!
Awarding
Certification
Once all Observed Assessments and/or On-Line Exams have been completed,
certification will be awarded.
Type of Certification
Initial
6-Month
Annual
Valid For
180 days
180 days
365 days
Certification Awarded
Initial
6-Month
Annual
Lost Forms
If the Observed Assessment form is lost, log in to EKP. Print the form from
the Knowledge Center>Observed Assessment>Reference Resources.
Questions
Please contact Training and Development if you have any questions:

Blood Collection: 916-5149, 916-5266, 916-5092, or 916-5264
Production: 916-5262 or 916-5109
Laboratories: 916-5019
Other: 916-5096 or 916-5098
End of document
Page 16

Printing the Observed Assessment Form for Certification

Purpose
What You Need
Navigating the
Knowledge
Center
To describe the steps to print the Observed Assessment Form for certification.
Adobe Reader
Printer
After clicking on the learning module from the Enrolled Learning Modules
tab, follow these steps when the Knowledge Center opens:
Step
1
Action
The Knowledge Center for the certification program appears.
The example shown has both an observed assessment and a
written exam.
Review the IBC User Guide for EKP Taking an On-Line
Written Exam to open and take the exam.
To print the Observed Assessment Form, click on the title of the

observed assessment. A new page displays.
Page 17

Printing the Observed Assessment Form for Certification,

Continued
Navigating the
Knowledge
Center
(continued)
Step
3
Action
From this page, click on the Reference Resources tab. The form
will open in Adobe Reader.
An alternate way to open the form is to click on the Start
Training button.
DO NOT click on the Enroll button.
A message appears saying you are already enrolled.
From this screen, click on Open.
Continue to the next block to print the form.

Page 18


Continued
Printing the
Observed
Assessment
Form
From Adobe Reader, follow these steps to print the form:

Step
1
Action
Click on the PDF printer icon.
NOTE: If you use the printer icon on the web tool bar, the form
may not print correctly.
There may be more than one page to the form.
2
3
3
When printing is complete, close Adobe Reader.

Close the form access page.
Return to the Knowledge Center/Reference Resources and print
other documents as needed.
Close the Knowledge Center.
Continue to the next block to complete the Observed Assessment
form(s).
4
5
Page 19


Continued
Completing the
Observed
Assessment
Follow Process TD004 Certification of Associates to complete the observed

assessment.
Re-Training
If formal retraining is indicated, the Observer will notify the Department

Head/Designee or Training & Development to request formal re-training.
Department Head/Designee and Associate understand the associate is not
allowed to perform job tasks until deemed competent.
Whats Next
If an on-line written exam is assigned to the learning module, follow the IBC
User Guides for EKP - Taking an On-Line Written Exam.
End of document
Page 20

Taking an On-Line Written Exam

Purpose
Taking the
Exam
To describe the steps to take an on-line written exam.
Step
1
Action
From the Enrolled Learning Modules tab, click on the name of the
exam.
Click here
The Knowledge Center displays. From this screen, click on the

Start Training button.
Click here
Page 21

Taking an On-Line Written Exam, Continued

Taking the
Exam
(continued)
Step
3
4
5
Action
The instruction page opens.
This page tells you how many sections and number of questions
the exam contains. It will also tell you if there is a time limit or
if incomplete exams can be re-started.
After reading the instructions, click on the Start the Exam button.
The exam will open.
Mark your answer and click on the Submit Response button.
Tips
Make sure the radio button accepts your answer before
clicking Submit Response. It can be touchy.
When selecting an answer for a question with a drop down
list (e.g., matching or true/false), do not use the mouse scroll
button before clicking somewhere else on screen.
If you scroll while the answer is highlighted, the answer
you selected could be changed and cause you to miss a
question!
The question with your response and the correct response will
appear.
Some exams may review all questions/answers at end.
Page 22

Taking an On-Line Written Exam, Continued

Taking the
Exam
(continued)
Step
7
Action
The exam is automatically scored and recorded. If you failed the
first attempt, you may re-take the exam immediately.
After three failed attempts, your manager will be notified for
further action.
The Exam Review will display. This will let you review the exam
questions with the correct answers and your answers.
Correct answer
Your answer
9
Viewing the
Exam Results
Continue to the next block to view the exam results.
The Exam Results page appears after review of exam questions. Your results
are displayed here.
IGNORE!
Elapsed Time is for system
administration purposes only.
Reviewing the
Exam at a
Later Date
If you would like to review the individual question answers and responses at a
later date, see IBC User Guide for EKP Reviewing a Completed On-Line
Exam.
End of document
Page 23

Reviewing a Completed On-Line Exam

Purpose
To describe the steps to review question answers and responses for a

completed exam.
Opening the
Records/
Transcript Tab
Follow these steps to access the transcript:

Step
Action
1
From the Home Page, click on the Records/Transcript tab.
From this screen, click on the written exam name.
The Learning History screen opens. For a more details, continue

to the next block.
Page 24

Reviewing a Completed On-Line Exam, Continued

Review Your
Exam Details
Follow these steps to review a detailed report of question answers and your
responses.
Step
1
Action
From the Learning History Screen, click on the name of the exam.
Click
here
2
The Exam Review screen appears. Review the details on-line.
Ignore
this link!
Page 25

Reviewing a Completed On-Line Exam, Continued

Review Your
Exam Details
(continued)
Step
3
Action
To review how you answered a question, click on the Review
Exam Responses button. The following screen appears.
Click on a question and the right hand side of the screen will
appear and show how you answered the question and the correct
answer.
Click on question
to review
responses
Review
responses here
If you have taken the exam more than once, select the exam
attempt and follow Steps 1-3 to review.
Multiple exam
attempts
End of document
Page 26

Opening a Just-In-Time (JIT) Learning Module

Definition
A Just-In-Time (JIT) learning module contains information that is available

for the associate review.
Typically, this information was trained as an In-Service and is now
available for review purposes only.
Example: Pall WB Bags and Amber Droplets
Remember to complete the CCF learning module first! Otherwise, you
will not receive credit for the training.
Opening the
Catalog
After logging in to EKP, follow these steps to open the catalog:

Step
1
Action
From the Home Page, click on the Catalogs tab on the navigation
bar.
From this view, click on the Department folder.

Example:
From this view, click on the applicable REVIEW catalog.

Example:
Continue to the next block to view the learning module.
Page 27

Opening a Just-In-Time (JIT) Learning Module, Continued

Viewing the
Learning
Module
To view the learning module, follow these steps.

Step
1
Action
Select the learning module by clicking on the name (in blue).
A new window opens. Click on Take This Now. The learning

module will open in a new window.
Click on the red X to close the module window. Then, click on

Close to return to the Catalog.
End of document
Page 28

Enrolling in a Self Study Learning Module

Definition
A Self Study learning module contains learning modules that are available for
associate review. Some examples of self study are:
AABB Audioconference series
Professional development topics
Items in TDs lending library
Technology topics, including social media
Opening the
Catalog
After logging in to EKP, follow these steps to open the catalog:

Step
1
Action
From the Home Page, click on the Catalogs tab on the navigation
bar.
From this view, click on either Continuing Education or

Professional Development catalog.
Example:
From this view, click on the next level of catalog to see the
catalog content.
Example:
Continue to the next block to open a learning module.
Page 29

Enrolling in a Self Study Learning Module, Continued

Printing a
Handout
Follow these steps to print a handout:

Step
1
Action
After opening the Knowledge Center, click on the Reference
Resources tab.
Click on Open to open the handout.
Click on the Print icon to print.
Click on the Main tab to start viewing the learning module.
Page 30


Viewing the
Learning
Module
To view the learning module, follow these steps.

Step
1
Action
Select the learning module by clicking on the name (in blue).
A new window opens. Click on Enroll. The learning module

will open in a new window.
A new window opens. Click on Confirm Enrollment.
A new window opens saying enrollment was successful. Click on

Go to the Knowledge Center to start training.
Page 31


Viewing the
Learning
Module
(continued)
Step
5
NOTES
Action
Click on Start Training to open the learning module.
After viewing complete learning module, click on Mark as

Completed to close the module window.
If you do not access the module or complete the module within 30 days you
will start to receive emails requesting you to log in and complete the
module. If you will not complete the module, open the learning module and
click on the Withdraw button, or call TD to have them withdraw you.
Other learning modules (i.e., Just-in-time) may not require you to enroll
before starting training.
Check the tab Reference Resources for other materials, such as a handout.
End of document
Page 32

Printing the Records/Transcript Report for Continuing

Education Hours
Purpose
To report continuing education hours for re-certification of external licensing

or certification renewal (typically annually).
Printing the
Report
Follow these steps to print the Records/Transcript Report:

Step
1
2
Action
Log in to EKP.
From the Home Page, click on the Records/Transcript tab.
Scroll to the bottom of the training records and click on the Print
Records/Transcript Report. A new page appears.
Click on Select learning modules/programs to open the Selector

screen.
Page 33


Education HoursEnrolling in a Self Study Learning Module,
Continued
Printing the
Report
(continued)
Step
5
6
7
Action
When Selector screen opens, click on the double-down arrows to
move all training from the Available Choices field to the
Selections field.
Click on OK to return to the report page.

Click on the box to Include External Training Records.
Page 34


Continued
Printing the
Report
(continued)
Step
8
Action
Choose the applicable Start and End dates (year, month and day).
Use the drop-down

menu to choose the
year and month.
Click on the number to
choose the day.
Click here to open

the calendar.
Use the drop-down menu to select Yes for Summarized Report.
10
Click on Print Preview to generate report. The report will open

in a new window.
Page 35


Continued
Printing the
Report
(continued)
Step
11
12
Action
Click on Print to print the report.
To close the window, click on the X in the upper right hand

corner.
End of document
Page 36

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Indiana Blood Center

IBC User Guide

Version Date: 05/31/12

Indiana Blood Center