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Beasley
2738 E. Chase Street
Baltimore, Maryland 21213
410.241.8857
frbeasley2@gmail.com
EXPERIENCE:
Customer Service Rep
Checked to ensure that appropriate changes were made to resolve customers' problems.
Compared disputed merchandise with original requisitions and information from invoices
and prepare invoices for returned goods.
Conferred with customers by telephone to determine reasons for overdue payments and to
review the terms of sales, service, or credit contracts.
Located and monitored overdue accounts, using computers and a variety of automated
systems.
Recorded information about financial status of customers and status of collection efforts.
Sorted and filed correspondence, and performed miscellaneous clerical duties such as
answering correspondence and writing reports.
Education
Currently a student of CCBC majoring in Auto CADD time of completion Fall 2016
RELEVANT EXPERIENCE:
Customer Service/Account Reconciliation Rep Verizon Communications Baltimore, MD
1989 to 2010
Secretary Black Pilots of America College Park, MD 2009 to 2012