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ApeosPort-IV C5570/C4470/C3370/C2270

DocuCentre-IV C5570/C4470/C3370/C2270
Service Manual Ver.1.2

ApeosPort-IV C5570/4470/3370/2270
DocuCentre- IV C5570/C4470/C3370/C2270
Service Manual Ver.1.2
Issued : August. 2010
This service manual covers the following
models
FUJI XEROX Co. Ltd.
ApeosPort-IV C5570 / C4470 / C3370/C2270

DocuCentre-IV C5570 / C4470 / C3370/C2270


This PDF service manual supports the following
E-Doc service manual

Revision and Modification Information


When design changes or revisions relating to
this service manual occur, the overseas
technical information or overseas service
bulletin may be issued as supplementary
information
until
such
changes
are
accommodated in the updated version of this
service manual.

E-Doc Ver.1.2

Caution
Confidentiality
h This service manual is issued intending use by

maintenance service personnel authorized by


FUJI XEROX Co. Ltd. Copying, transferring or
leasing this manual without prior consent by
FUJI XEROX Co. Ltd. is prohibited.
h When a page becomes irrelevant (e.g.
superceded by a replacement page), destroy
the page by burning or shredding it.
h Handle with care to avoid loss or damage of
the manual.

Edited by:

Important changes including

revisions of spare part numbers and


adjustment
specifications
must
immediately be reflected on the
respective pages of this manual.

Fuji Xerox Co., Ltd. CS Department TS Sectuon


KSP R&D Business Park Bldg
3-2-1, Sakado, Takatsu-ku, Kawasaki-shi, Kanagawa, JAPAN 213-8508
TEL 044-812-7637

PRINTED IN JAPAN

0 Introduction
0.1 Getting to know this Service Manual ........................................................................
0.2 How to use the Service Manual................................................................................
0.3 Description for Terminology And Symbols ...............................................................

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Introduction

Introduction

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

0.1 Getting to know this Service Manual

0.2 How to use the Service Manual

[FX] This manual is used as the standard service manual for ApeosPort-IV/DocuCentre-IV C5570 /
C4470 / C3370 / C2270.

This manual describes the standard procedures for the servicing this product. Refer to Chapter 1 Service
Call Procedure for efficient and effective servicing during maintenance calls.

For more information on the following product options, please refer to the supplementary options service
manuals.

For more information on the options, refer to the options manual.

2.1 Contents of Manual


Options that can be connected to this product and the versions of the manuals that describe them:

This manual is divided into 9 chapters as described below.

Table 1

No

Option Name

Manual Name

Version

Finisher A

Finisher A Supplementary Service Manual

Ver1.5~

Finisher B1

Finisher B1 Supplementary Service Manual

Ver1.4~

Finisher C

Finisher C Supplementary Service Manual

Ver1.5~

2000HCF

2000HCF Supplementary Service Manual

Ver1.4~

Chapter 1 Service Call Procedure


This chapter describes the general work and servicing procedures for the maintenance of this
product.

Chapter 2 Troubleshooting
This chapter describes the troubleshooting procedures other than image quality troubleshooting for
this product.

Chapter 3 Image Quality Troubleshooting

Chapter 4 Disassembly/Assembly and Adjustment

This chapter describes the image quality troubleshooting procedures for this product.

A supplementary manual that deals with the Controller FIP in Chapter 2 for this product is also available.
However, the release (Ver 1) contents are the same as those that can be found in this manual.

This chapter describes the disassembly, assembly, adjustment and replacement procedures for
components of this product.

Table 2

Chapter 5 Parts List

Chapter 6 General

This chapter contains the spare parts information for this product.

No

Supplementary
Contents

Manual Name

Version

ESS related FIP

ESS FIP Common Supplementary Service Manual

Ver2.2~

This chapter contains the following information.


6.1 Specifications
6.2 Tools/Service Consumables/Consumables/Modifications

NOTE: The Ver No. of the above supplementary manual is the information at the release of this manual.
It will be updated to Ver 1.1, Ver 1.2, and so on when manuals for other machine types are issued. Make
sure to always update your manual to the latest version. The revised content consists of new IOT support
information and updates to existing information. Please use an updated manual.

Publication Comment Sheet

6.3 Service Data


6.4 Service Mode
6.5 Fax-related Information

Enter any comments and/or corrections regarding this service manual into the Publication Comment
Sheet, and send it to the following department.
Japan: CS Department TS Section

Chapter 7 Wiring Data


This chapter contains the information about the Wiring Connector List/Locations, the Wiring Data,
and the BSD for this machine.

Chapter 8 Accessories

Chapter 9 Installation & Removal

This chapter contains the information on related products.


This chapter contains the installation and removal procedures for this product and the options that
are specific to it.

Chapter 10 Mechanism & Functions Overview (not yet issued)

2.2 Information on Updating


This manual will be sent to each Service Center as specified below. Revisions must be incorporated
correctly to keep the manual up-to-date.
Updating Procedure:
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0.1 Getting to know this Service Manual

Introduction

Introduction
0.3 Description for Terminology And Symbols

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
0-4

When the manual is updated, the issue number "Ver. 1" will be changed to Ver. 1.1, Ver. 1.2, and so
on.

Version 1.2

0.3 Description for Terminology And Symbols


The terms and symbols used throughout this manual are explained here.

The terms and symbols used at the beginning of a text are defined as follows:

WARNING
Indicates an imminently hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.

WARNING
Indicates a potentially hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.
CAUTION
Indicates a potentially hazardous situation, such as injury or property damage if operators do not handle
the machine correctly by disregarding the statement.
Instruction: Used to alert you to a procedure which, if not strictly observed, could result in damage to the
machine or equipment.
NOTE: Used when work procedures and rules are emphasized.
NOTE:Used when other explanations are given.

Purpose
Used to describe the purposes of Adjustment and Troubleshooting.
REP: Indicates the disassembly/assembly procedure for reference.
ADJ: Indicates the adjustment procedure for reference.
PL: Indicates the parts list for reference.
Terminology
Table 1 Terminology
Terminology

Description

Assy

Means Assembly.

SLA

Means Selfoc Lens Assembly. (LED Printer exposure device)

IH

Means Induction Heating. The techonology used for heating in the Fuser
section. (IH Fuser)

TEC Value

Abbreviation of Typical Electricity Consumption, which means the standard


power consumption. Read as "tec".

Safety Critical Components (SCC)


For the safety control of the Safety Critical Components and the components specified, follow the
regulations regarding the Safety Critical Components set by Fuji Xerox Co., Ltd.
Important Information Stored Component (ISC)

This component stores all the important customer information that is input after the installation. When
performing replacement, follow the procedures in "Chapter 4 Disassembly/Assembly and Adjustment" to
replace/discard. Make absolutely sure that no customer information gets leaked outside.

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0.3 Description for Terminology And Symbols

Introduction

Introduction
0.3 Description for Terminology And Symbols

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Chapter 1 Service Call Procedure

1 Service Call Procedure


1.1
1.2
1.3
1.4
1.5

Before Starting the Servicing....................................................................................


Service Call Procedure.............................................................................................
Detailed Contents of the Service Call.......................................................................
TRIM Check List.......................................................................................................
Periodic Replacement Parts/Consumables List .......................................................

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Service Call Procedure

Service Call Procedure

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Version 1.2

1.1 Before Starting the Servicing

The customer or service personnel would not be exposed to any harmful laser during the usual
copying or scanning of documents. However, if a customer finds that the lamp that is used for
exposing documents is too bright when performing platen copy or scan, it is possible to block the
light from the platen glass by covering the portion of the platen document area that is usually not
used for copying or scanning documents.

1.1.1 Safety
To prevent any accident that may occur during a maintenance service, any warning or any caution
regarding the servicing must be strictly observed. Do not perform any hazardous operation.

12. Other Safety Precautions


1.

Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance service. If the machine has to be switched ON,
such as when measuring the voltage, take extra care not to get an electrical shock.

2.

Drive Area
Never inspect, clear or lubricate the drive area such as chain belts, chain wheel or gears during the
machine operation.

3.

Heavy Parts

For safety, you should also pay attention to precautions other than the above items 1 to 11. Take
safety into full consideration in working, following <WORKING PRACTICES FOR ENGINEERS>
issued by FXAP EH&S (Environmental Health and Safety) department.

1.1.2 Other Precautions


Pay attention to the following when performing maintenance service to avoid wrong or redundant
servicing:
1.

Position you hip lower when removing or installing heavy parts as shown below.
4.

Safety Device
See that safety devices for preventing mechanical accidents, such as fuses, circuit breakers,
interlock switches, etc., and those for protecting customers from injury, such as panels and covers,
function properly. Modifications that hinder the function of any safety devices are strictly prohibited.

5.

2.

Installation and Adjustment


After the installation or adjustment is complete, check that no parts or tools are left inside or on the
assemblies before using the machine.

4.

Handling of replaced parts/consumables


Never discard parts and consumables replaced at the customer's site carelessly.

Specified Tools

Follow the instruction when a tool is specified.


7.

Disassembling
Make sure to check the assembled condition before removing parts or disassembling the machine.

3.

Installing and removing parts


The edge of parts and covers may be sharp, take care not to touch them. Be careful not to touch
those parts, and wipe off any oil that may have adhered to your fingers or hands before servicing.
When removing parts or cables, do not pull them out by force but remove them slowly.

6.

Reference Materials
Before performing maintenance servicing, read all relevant technical materials such as SB, FTI, or
FTO to make a systematic approach.

Cleaning the Toner and Developer


As the toner can be explosive, sweep or brush the spilled toner into a container for collecting the
sweepings.

Developer

(2)

Drum ERU/CRU

(3)

Waste Toner Container

(4)

IBT/Fuser

Put it in the drum package and affix the "U" sticker.

Do the same when cleaning the Developer because it also contains some toner.

Put the Waste Toner Container in a plastic bag and affix the "U" sticker on it.

Organic Solvents
When using an organic solvent such as the Drum Cleaner or Machine Cleaner, pay attention to the
following:

9.

(1)

Affix the "U" sticker on the collected plastic bag.

To clean away the remaining toner using a vacuum cleaner, always use an FX standard vacuum
cleaner that is toner-tolerant. Never use the customer's vacuum cleaner.
8.

If you have replaced the following consumables, affix the "U" sticker for the recyclable parts
and perform collection.

Ensure good ventilation in the room to prevent too much inhalation of solvent fumes.

Do not use heated solvent.

Keep it away from fire.

Wash your hands throughly after use.

Put the IBT/Fuser in the package and affix the "U" sticker.

Recyclable parts
Fill the necessary items in the "U -TAG" and perform collection.

5.

General Precautions

Take care not to disturb the customer's daily work.

Earthquake Preparedness Measures

If the customer requests for earthquake proofing, the Earthquake Preparedness Kit (ZB38) is
available.

Place a drip cloth or paper on the customer's floor when working on the machine because the
toner may dirty the floor and it is difficult to clean.

When discarding litter, consumables, parts and etc., put them in a plastic or paper bag and get
the customer's agreement to do so.

Record clearly the service details and the consumables and parts replaced at visit in the
Machine Service Log.

10. Modifications to the Machine


Before altering the machine, submit the irregular use license application.
11. Harmful Laser
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6.
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Caller ID Usage Precautions

1.1 Before Starting the Servicing

Service Call Procedure

Service Call Procedure


1.2 Service Call Procedure

1.2 Service Call Procedure

Depending on the settings at the sender, there may be cases when the Caller ID Info cannot be
recognized. In such cases, the Sort Feature will not work for the received document, and it will be
printed as is.

1.2.1 Initial Actions


1.

Ask the operator(s) about the machine condition.

Furthermore, a similar outcome may also happen when using the Sort Feature with modem dial-in.

2.

Record the billing meter readings.

3.

Inspect any error copies, then check the machine.

4.

Check the Service Log.

Handling of customer's electronic information - samples of copy/print/received fax (paper data), log
files (Activity Report), and etc.
Before you bring back any samples for the purpose of investigation/analysis, always obtain
permission from the customer. Make sure to assure them that the data will not be used for any other
purpose.
When requesting for a retrieval application from the customer, either use the "FX Data Security
Regulations: Annex 15 - Confidential Information/Personal Information Request Form (IS-019)" or
use a letterhead that has been specified by the customer to obtain their agreement.

2.

(1)

(2)

(3)

In case of replacements, transfer the data to the new PWB/HDD and make sure that all data in
the old components are thoroughly erased before disposing them. Make sure that no important
customer information gets leaked. (For details, refer to the preface in Chapter 4 and 5)
If a component was replaced and it was not found to be the cause of the malfunction, return it
to the machine it came from. (For components that were temporarily installed/removed for
troubleshooting, etc. clear the data using Diag etc.)
When unable to electrically erase the data in the HDD and the customer has requested for it,
destroy the HDD (charges applies).

5.

1.
2.

When connecting our company machine to the customer's network during maintenace, make sure
that you have gone through the person-in-charge to obtain permission from the customer's systems
administrator (or person-in-charge) before proceeding.

3.

4.

Troubleshoot on Level 2.
Make an A3 copy using the Test Chart (499T276) and check the copy quality.

Check the Drums, the IBT, and the Fuser Belt for damage.

Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
and low density reproduction failure.

Enter the UI Diag and check the following reports.


Press the [Machine Status] key -> "Machine Information" tab -> [Print Reports...] -> [CE...]
Table 1

Counter Report Names

Check Items

HFSI Report (Note)

Replace the parts whose expiration date is near/has passed.

Jam Counter

Check the items where paper jam occurs frequently.

Failure Counter

Check the items where failures occur frequently.

NOTE: When replacing parts that will incur cost to the customer, obtain the customer's agreement
before performing the replacement.
5.

Repair all the secondary problems.

6.

Perform TRIM servicing.

1.2.3 Actions to Take During SM


1.

Other things to take note when handling customer data


When handling customer data, you should also pay attention to precautions other than the above
items 1 to 4. Follow the "Excellence in Customer Information Asset Protection - Do it Now! Do it
Together!" issued by CS Department and ensure that customer data do not get leaked out when
servicing.

Troubleshoot on Level 1.
If there are no applicable items, troubleshoot by referring to the BSD.

Security related NVM values that were changed during maintenance.


If any security related NVM values, such as polling, were set for test purposes, make sure you
return them to their original values after the test. (E.g.: for the details on polling that is common to all
machine types, refer to FTO 2-202)

4.

1.2.2 Actions to Take During UM

Handling of a PWB/HDD, etc. that contains customer information.


Data such as Fax Address Numbers and URLs that are registered in the customer's machine are all
important customer information. These types of information are stored in the PWB/HDD, etc. within
the machine. Take extra care when handling them.

3.

Version 1.2

Things to take note when using the Caller ID Sort Feature.

1.1.3 Things to Take Note When Handling Customer Information


1.

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2.

Make an A3 copy using the Test Chart (499T276) and check the copy quality.

Check the Drums, the IBT, and the Fuser Belt for damage.

Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
and low density reproduction failure.

Enter the UI Diag and check the following reports.


Press the [Machine Status] key -> "Machine Information" tab -> [Print Reports...] -> [CE...]
Table 2

Counter Report Names

Check Items

HFSI Report (Note)

Replace the parts whose expiration date is near/has passed.

Jam Counter

Check the items where paper jam occurs frequently.

Failure Counter

Check the items where failures occur frequently.

NOTE: When replacing parts that will incur cost to the customer, obtain the customer's agreement
before performing the replacement.
3.

Perform TRIM servicing.

1.3 Detailed Contents of the Service Call


1.3.1 Initial Actions
1.

Ask the operator(s) about the machine condition.

1.2.4 Final Actions

How often and where do paper jams have been occurring recently

1.

Check overall operation/features.

How is the copy quality

2.

Check the machine exterior and consumables.

2.

Record the copy meter readings.

3.

Train the operator as required.

3.

Inspect any error copies, then check the machine.

4.

Complete the Service Log and Service Report.

4.

Check the print samples from previous service calls and the Service Log.

5.

Keep the copy samples with the Service Log.

1.3.2 Checking Reproducibility of Problem


1.

Check the problem status by carrying out Level 1 Troubleshooting in "Chapter 2 Troubleshooting".

2.

Perform the appropriate items in the Level 2 Troubleshooting in "Section 2 Troubleshooting".

3.

If there are no applicable items, troubleshoot by referring to "Chapter 9 BSD".

1.3.3 Checking Copy Quality


1.

Make an A3 copy using the Test Chart (499T276) and check the copy quality.

Check the Drums, the IBT, and the Fuser Belt for damage.

Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
and low density reproduction failure.

1.3.4 TRIM Servicing Procedure


Perform TRIM servicing during a service call to maintain the machine performance.
1.

Follow the TRIM checklist to perform the required TRIM items. The following items must always be
performed during a service call.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Check the Waste Toner Bottle

2.

Check for parts that require periodical cleaning/replacement (consumables, parts) by referring to the
Periodic Replacement Parts/Consumables List and the Report/List (HFSI Counter), and clean them
if necessary. Whenever a parts is replaced, make sure you also clear the counter of corresponding
item on the DC135 HFSI Counters Screen.

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1.3 Detailed Contents of the Service Call

Service Call Procedure

Service Call Procedure

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1.4 TRIM Check List

Version 1.2

1.4 TRIM Check List

Table 1
No.

Servicing Items

Every
time

Safety Check

V: Perform checking. Clean, replace or supply if necessary.


O: Always perform checking and cleaning.
* : Always perform replacement service at the specified interval.
Table 1
Every
time

No.

Servicing Items

100K

Service Details

1.1

Pre-servicing Check
(Check the machine
operation)

Activate the machine and check that


abnormal noise is not heard.

1.2

Pre-servicing Check
(Output test patterns)

Use the Test Chart (499T276) to check


the copy quality.
Check for uneven density (low density
reproducibility), white spots, damaged
Drum/IBT Belt, and etc.

2.1

2.2
2.2

Clean the interior of the


machine
(Clean the paper
transport system)

Clean the DADF

Cleaning the IIT

Fuser Assy

3.2

IBT Cleaner

3.3

2nd BTR

Clean any paper dust and toner residue


in the paper path and on the jam
sensor.

Especially, clean the operation section


of the operator carefully.

Check and clean the MSI Feed Roll.

Clean the Nudger Roll, Retard Roll, and


Feed Roll.

3.1

Clean the CVT Glass, Platen Glass (Note 2),


and Platen Cushion.
Clean the Mylar, Lens, Light Guide (Note 3),
and Lamp Reflector.
Clean the Touch Panel: use soft cloth with
mild detergent or alcohol and wipe gently.
*

Check to see whether there are any


scratches or foreign substances on the
Fuser Belt and Belt surface. Replace
them if necessary.

Check the film seal and cleaning blade


for scratches or curling. Replace them if
necessary.

Visual check only. Do not touch directly


with your hand.

100K

Service Details

Make sure that the power plug is


plugged in properly.

Make sure that the power cords are not


cracked and no wires are exposed.

Make sure that no extension cord with


insufficient length or power cord outside
the specification, such as an off-theshelf power strip, is being used.

Make sure that a single socket does not


have multiple power plugs plugged into
it.

5.1

Post-servicing check
(Print Quality Check)

Print built-in test patterns to confirm that


the print quality satisfies the
specification.

5.2

Post-servicing check
(Check the machine
operation)

Check the paper feed and abnormal


noise.

5.3

Post-servicing check
(Check the meter)

Create the Service Log and Service


Report.

CAUTION
1) Do not touch the Drum of the Drum Cartridge, IBT Belt, BCR, and 2nd BTR directly with your hand.
2) Clean the Platen Glass using Platen Cleaner every 10K Feeds.
3) Do not wipe the IIT Exp Lamp Light Guide (made of acrylic) using alcohol.

1.5 Periodic Replacement Parts/Consumables List


Check the consumables and the parts that require periodical cleaning/replacement for the number of
copies, the number of revolution of the Drum/IBT Belt, and the number of field sheets at servicing. Clean
or replace them if necessary. Enter the Diag Mode and output the HFSI Report to check the history
(refer to "Service Mode" in Chapter 6).
Consumables

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1.5 Periodic Replacement Parts/Consumables List

Service Call Procedure

Service Call Procedure

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1.5 Periodic Replacement Parts/Consumables List

Version 1.2
Table 1

CAUTION
Do not place the drawing materials such as toner, developer, and drum in the car for long periods of time.
NOTE: Clean the Platen Glass with a Platen Wax Cleaner (194D) every 10K Feeds.

Replacement ChainNo Parts/Consumables Name/PL No. Interval


Link No. Description
10

[2270 IOT]

Table 1
Drum Cartridge (Y, M, C)
Drum Cartridge (K)

Replacement ChainNo Parts/Consumables Name/PL No. Interval


Link No. Description
1

IIT Scan

956-802 Number of Scan

Document Feed No.


Nudger Roll (PL 51.12)
59K 31270
Feed Roll (PL 51.12)
59K 31270
Retard Roll (PL 51.14)
59K 61280

300,000

955-805 The DADF, Nudger, Feed, Retard


Roll needs to be replaced.
Clear the counter after
replacement.

IBT Belt (PL 6.3)


64K 92660

48,000,000

2nd BTR Unit (PL 14.2)


59K 53655

20,000,000

NOTE: Clean the Platen Glass with


a Platen Wax Cleaner (194D)
every 10K Feeds.

IBT Belt Cleaner Assembly (PL 6.1) 18,300,000


42K 93871

Fuser (PL 7.1)


126K 26034 (2270/3370)
126K 26694 (4470/5570)

[5570 IOT]
Drum Cartridge (Y, M, C)
Drum Cartridge (K)

36,000,000

954-820 Counts up every 24 hours of IOT


ON time (seconds) or at Power
OFF.

136,000 cycle
Note 1

[3370 IOT]
Drum Cartridge (Y, M, C)
Drum Cartridge (K)

MSI Feed Count

MSI Feed Roll (PL 13.3)

22K 74870
50,000

22K 74870
13

2 Tray Feed Count


300,000

Feed Roll/Nudger Roll/Retard


Roll
22K 74870

954-800 Count Condition


1 Feed = 1 Count Up
When replacing, replace all 3 at the
same time
954-805 Count Condition
1 Feed = 1 Count Up
When replacing, replace all 3 at the
same time
954-801 Count Condition
1 Feed = 1 Count Up
When replacing, replace all 3 at the
same time

3TM: PL 10.4
14

3 Tray Feed Count


300,000

Feed Roll/Nudger Roll/Retard


Roll
22K 74870

Note 1: The drum cycle value is a


reference value. However, the Life
value of the Waste Toner Box and
Drum Cartridge at the right can
change greatly due to fluctuations
of the AMPV value.

15

4 Tray Feed Count


300,000

Feed Roll/Nudger Roll/Retard


Roll
22K 74870

954-802 Count Condition


1 Feed = 1 Count Up
When replacing, replace all 3 at the
same time

136,000 cycle
Note 1

136,000 cycle Note 1


136,000 cycle
Note 1

Note 1: The drum cycle value is a


reference value. However, the Life
value of the Waste Toner Box and
Drum Cartridge at the right can
change greatly due to fluctuations
of the AMPV value.
Note 1: The drum cycle value is a
reference value. However, the Life
value of the Waste Toner Box and
Drum Cartridge at the right can
change greatly due to fluctuations
of the AMPV value.

954-803 Count Condition


1 Feed = 1 Count Up
When replacing, replace all 3 at the
same time

3TM: PL 10.8
16

Waste Toner Box (PL 8.2)

2270:46,000
3370:45,000
3371:45,000
4470:44,000
5570:44,000

When replacing the Waste Toner


Box, use the cleaner plate, which
can be found in the LPH Unit, to
clean the LPH.

17

Clean LPH Lens

Pull out the cleaner plate that is


attached to the LPH towards you to
clean it

18

Built-in Deodorant Filter*1

120,000

19

External Deodorant Filter*1

120,000

20

Suction Filter

120,000

136,000 cycle
Note 1
9

12

Note 1: The drum cycle value is a


reference value. However, the Life
value of the Waste Toner Box and
Drum Cartridge at the right can
change greatly due to fluctuations
of the AMPV value.

3TM: PL 10.6

[4470 IOT]
Drum Cartridge (Y, M, C)
Drum Cartridge (K)

1 Tray Feed Count


300,000

Feed Roll/Nudger Roll/Retard


Roll (PL 9.5)

954-850 A4 (LEF): conversion value at 100

136,000 cycle
Note 1
8

136,000 cycle
Note 1

11

954-821 Counts up every 24 hours of IOT


ON time (seconds) or at Power
OFF.
954-822 Counts up every 24 hours of IOT
ON time (seconds) or at Power
OFF.

136,000 cycle Note 1

Standard for 4470/5570 only

*1: The Built-in Deodorant Filter is standard for 4470/5570 only in Japan. It is standard for all machines in
IBG. The replacement filters are supplied as spare parts.

Chapter 2 Troubleshooting

2 Troubleshooting
005-948 SS-Size Mismatch Jam On No Mix-Size..........................................................

2.1 Preface

CHAIN 10

2.1.1 How to Troubleshoot


2.1.1
2.1.2
2.1.3
2.1.4

How to Troubleshoot .............................................................................................


Glossary ................................................................................................................
How to use Controller FIP .....................................................................................
Controller Chain-Link No. Definition ......................................................................

25
25
26
27

2.2 Product FIP


2.2.1 IIT,IOTOption FIP
CHAIN 5
005-121
005-122
005-123
005-125
005-131
005-132
005-134
005-135
005-136
005-139
005-145
005-146
005-147
005-194
005-196
005-197
005-198
005-199
005-210
005-275
005-280
005-305
005-906
005-907
005-908
005-913
005-915
005-916
005-917
005-940
005-941
005-945
005-946
005-947

DADF Feed Out Sensor On Jam .....................................................................


DADF Simplex/Side 1 Pre Regi Sensor On Jam .............................................
DADF Simplex/Side 1 Regi Sensor On Jam ....................................................
DADF Regi Sensor Off Jam .............................................................................
DADF Invert Sensor On Jam (During Invert) ...................................................
DADF Invert Sensor On Jam ...........................................................................
DADF Inverter Sensor Off Jam (During Invert) ................................................
DADF Side 2 Pre Regi Sensor On Jam ..........................................................
DADF Side 2 Regi Sensor On Jam..................................................................
DADF Invert Sensor Off Jam ...........................................................................
DADF Regi Sensor Off Jam (Invert).................................................................
DADF Pre Regi Sensor Off Jam ......................................................................
DADF Pre Regi Sensor Off Jam (Invert) ..........................................................
Mixed Size Mismatch Jam ...............................................................................
Size Mismatch Jam On No Mix-Size................................................................
Prohibit Combine Size Jam..............................................................................
Too Short Size Jam..........................................................................................
Too Long Size Jam ..........................................................................................
DADF Download Fail........................................................................................
DADF RAM Test Fail........................................................................................
DADF EEPROM Fail ........................................................................................
DADF Feeder Cover Interlock Open (when running) .......................................
DADF Feed Out Sensor Static Jam .................................................................
DADF Pre Regi Sensor Static Jam ..................................................................
DADF Regi Sensor Static Jam.........................................................................
DADF Inverter Sensor Static Jam ....................................................................
DADF APS Sensor 1 Static Jam ......................................................................
DADF APS Sensor 2 Static Jam ......................................................................
DADF APS Sensor 3 Static Jam ......................................................................
DADF No Original ............................................................................................
Doc number of sheets is insufficient ................................................................
FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size (Cont) ......................
SS-Size Mismatch Jam On No Mix-Size (Cont)...............................................
FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size .................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

47

29
30
31
32
32
33
33
34
34
35
35
36
36
37
37
38
38
39
39
40
40
41
41
42
42
43
43
44
44
45
45
46
46
47

010-330
010-360
010-361
010-362
010-363
010-364
010-367
010-368
010-369
010-370
010-371
010-372
010-373
010-374
010-375
010-376
010-377
010-378
010-379
010-380
010-381
010-382
010-398
010-420
010-421

Fuser Motor Fail ...............................................................................................


IH Driver Input High Voltage Fail......................................................................
IH Driver Input Low Voltage Fail ......................................................................
IH Driver Surge Fail..........................................................................................
IGBT Temperature High Fail ............................................................................
IGBT Temperature Sensor Fail ........................................................................
Input Low Current Fail......................................................................................
Encoder Pulse Fail ...........................................................................................
IH Driver Communication Fail ..........................................................................
IH Driver Freeze Fail ........................................................................................
Heat Belt STS Center Disconnection Fail ........................................................
Heat Roll STS Center Over Temperature Fail .................................................
Heat Belt STS Rear Disconnection Fail ...........................................................
Heat Belt STS Rear Over Temperature Fail ....................................................
Heat Belt STS Center Warm Up Time Fail.......................................................
Heat Belt STS Rear Warm Up Time Fail..........................................................
Fuser On Time Fail ..........................................................................................
Heat Belt Rotation Fail .....................................................................................
Fuser Hot Not Ready Return Time Fail............................................................
P/Roll Latch Motor Fail.....................................................................................
Fuser Assy Illegal Fail ......................................................................................
Fuser Thermostat Fail ......................................................................................
Fuser Fan Fail ..................................................................................................
Fuser Assembly Near Life Warning .................................................................
Fuser Assembly Life Over Warning .................................................................

49
49
50
50
51
51
52
52
53
53
54
54
55
55
56
56
57
57
58
58
59
60
60
61
61

CHAIN 41
041-310 IM Logic Fail.....................................................................................................
041-316 IH Driver Interface Fail .....................................................................................
041-317 MCU IH Interface Fail.......................................................................................
041-325 MCU PWB F2 Blows ........................................................................................
041-326 MCU PWB F3 Blows ........................................................................................
041-327 MCU PWB F4 Blows ........................................................................................
041-328 MCU PWB F5 Blows ........................................................................................
041-340 MCU Nvm (EEPROM) Data Fail ......................................................................
041-341 MCU NVM (EEPROM) Access Fail...................................................................
041-342 MCU Nvm (EEPROM) Buffer Fail ....................................................................
041-345 MD PWB F2 Blows...........................................................................................
041-346 (2270/3370) MD PWB F3 Blows ......................................................................
041-347 Serial I/O Fail ...................................................................................................
041-348 (4470/5570) MD PWB F4 Blows ......................................................................
041-349 MD PWB F6 Blows...........................................................................................
041-350 MD PWB F7 Blows...........................................................................................
2010/08
2-1

63
63
64
64
65
65
66
66
67
67
68
68
69
69
70
70

Troubleshooting

Troubleshooting
041-351
041-352
041-353
041-354
041-355
041-356
041-357
041-358
041-359
041-360
041-361
041-368
041-369

MD Detect Fail..................................................................................................
MD PWB F5 Blows...........................................................................................
MD PWB F8 Blows...........................................................................................
MD PWB F9 Blows...........................................................................................
MD PWB F10 Blows.........................................................................................
MD PWB F11 Blows.........................................................................................
MD PWB F12 Blows.........................................................................................
MD PWB F13 Blows.........................................................................................
MD PWB F14 Blows.........................................................................................
MD PWB F15 Blows.........................................................................................
MD PWB F16 Blows.........................................................................................
MCU-SW Firmware Mismatch..........................................................................
MD Type Mismatch ..........................................................................................

71
71
72
72
73
73
74
74
75
75
76
76
77

CHAIN 42
042-320 (2270/3370) Drum Y, M, C Motor Fail ..............................................................
042-320 (4470/5570) Drum Y, M, C Motor Fail ..............................................................
042-323 Drum K Motor Fail ............................................................................................
042-324 IBT Motor Fail...................................................................................................
042-325 Main Motor Fail.................................................................................................
042-330 IH Exhaust Fan Fail..........................................................................................
042-332 IH Intake Fan Fail .............................................................................................
042-334 (2270/3370) IBT Fan Fail .................................................................................
042-335 (4470/5570) Process 1 Fan Fail .......................................................................
042-336 Process 2 Fan Fail ...........................................................................................
042-337 NOHAD Logic Fail ............................................................................................
042-338 LVPS Front Fan Fail.........................................................................................
042-340 (4470/5570) Cartridge Fan Fail ........................................................................
042-341 M HVPS Fan Fail..............................................................................................
042-342 (4470/5570) Suction Fan Fail ...........................................................................
042-343 (3370/4470/5570) Rear Bottom Fan Fail..........................................................
042-344 (4470/5570) C Exhaust Fan Fail ......................................................................
042-400 Deodorant Filter Life End .................................................................................
042-604 NOHAD Temperature Sensor Fail....................................................................
042-605 (2270/3370) Drive Fan Fail...............................................................................
042-609 (4470/5570) LH Fan Fail ..................................................................................

79
79
80
80
81
82
82
83
83
84
84
85
85
86
86
87
87
88
88
89
89

CHAIN 45
045-310
045-311
045-312
045-313
045-321
045-322
045-331
045-332
045-350
045-351
045-352
045-370
045-371
045-372

Image Ready NG..............................................................................................


Controller Communication Fail .........................................................................
Drive Logic Fail.................................................................................................
ENG_LOGIC_FAIL...........................................................................................
MK_Panel_NG .................................................................................................
MK_Pitch_NG...................................................................................................
MK_MKIF_MSG_Reject ...................................................................................
MK_MMIF_MSG_Reject ..................................................................................
MK_Emergency_Over_Wait.............................................................................
MK_Emergency_No_Timer ..............................................................................
MK_Emergency_Enforced_Stop ......................................................................
LPH Power On Fail Multi ..................................................................................
LPH Download Data Fail Multi .........................................................................
LPH Mismatch Fail Multi...................................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-2

91
91
92
92
93
93
94
94
95
95
96
96
97
97

Version 1.2
045-373
045-374
045-375
045-376

LPH Read Fail Multi .........................................................................................


LPH Write Fail Multi .........................................................................................
LPH Act Fail Multi ............................................................................................
LPH PLL Lock Fail Multi...................................................................................

98
98
99
100

CHAIN 47
047-211
047-212
047-213
047-216
047-217
047-320

Exit 1 OCT Home Fail ......................................................................................


Exit 2 OCT Home Fail ......................................................................................
Finisher Kind Mismatch....................................................................................
Finisher Communication Fail ...........................................................................
Feeder Communication Fail .............................................................................
ALL Destination Tray Broken ...........................................................................

101
101
102
102
103
103

CHAIN 61
061-350
061-351
061-352
061-353
061-354
061-355
061-356
061-357
061-358
061-359
061-360
061-361
061-362
061-363
061-364
061-365
061-366
061-367
061-368
061-369
061-370
061-371
061-372
061-373
061-374
061-375
061-376
061-377
061-378
061-379
061-384
061-385
061-386
061-387
061-388
061-389
061-390
061-391

LPH Power On Fail Y.......................................................................................


LPH Power On Fail M ......................................................................................
LPH Power On Fail C.......................................................................................
LPH Power On Fail K.......................................................................................
LPH Download Data Fail Y ..............................................................................
LPH Download Data Fail M..............................................................................
LPH Download Data Fail C ..............................................................................
LPH Download Data Fail K ..............................................................................
LPH Mismatch Fail Y .......................................................................................
LPH Mismatch Fail M.......................................................................................
LPH Mismatch Fail C .......................................................................................
LPH Mismatch Fail K .......................................................................................
LPH Read Fail Y ..............................................................................................
LPH Read Fail M..............................................................................................
LPH Read Fail C ..............................................................................................
LPH Read Fail K ..............................................................................................
LPH Write Fail Y ..............................................................................................
LPH Write Fail M..............................................................................................
LPH Write Fail C ..............................................................................................
LPH Write Fail K ..............................................................................................
LPH Act Fail Y..................................................................................................
LPH Act Fail M .................................................................................................
LPH Act Fa1il C ...............................................................................................
LPH Act Fail K..................................................................................................
LPH Chip Fail Y ...............................................................................................
LPH Chip Fail M...............................................................................................
LPH Chip Fail C ...............................................................................................
LPH Chip Fail K ...............................................................................................
LPH Ltrg Fail Y.................................................................................................
LPH Ltrg Fail M ................................................................................................
LPH Ltrg Fail C ................................................................................................
LPH Ltrg Fail K.................................................................................................
LPH PLL Lock Fail Y........................................................................................
LPH PLL Lock Fail M .......................................................................................
LPH PLL Lock Fail C........................................................................................
LPH PLL Lock Fail K........................................................................................
LPH FFC Connect Posi Fail Y .........................................................................
LPH FFC Connect Posi Fail M.........................................................................

105
105
106
106
107
107
108
108
109
109
110
110
111
111
112
112
113
114
114
115
116
116
117
117
118
118
119
119
120
120
121
121
122
122
123
123
124
124

061-392
061-393
061-394
061-395
061-396
061-397
061-398
061-399
061-610
061-611

LPH FFC Connect Posi Fail C .........................................................................


LPH FFC Connect Posi Fail K..........................................................................
LPH FFC Connect Nega Fail Y ........................................................................
LPH FFC Connect Nega Fail M .......................................................................
LPH FFC Connect Nega Fail C........................................................................
LPH FFC Connect Nega Fail K ........................................................................
BITZ1 Initialize Fail...........................................................................................
BITZ2 Initialize Fail...........................................................................................
Bitz1 CONTIF Fail ............................................................................................
Bitz2 CONTIF Fail ............................................................................................

125
125
126
126
127
127
128
128
129
129

CHAIN 62
062-277 IPS-DADF Communication Fail........................................................................
062-300 Platen Interlock Open.......................................................................................
062-310 IIT-ESS Communication Fail............................................................................
062-311 IIT Software Logic Fail .....................................................................................
062-330 GAPWM Hard Fail............................................................................................
062-341 (2270/3370) GAP PWB Configuration Fail.......................................................
062-342 CCD PWB Configuration Fail ...........................................................................
062-345 IIT EEPROM Fail (IIT) ......................................................................................
062-360 Carriage Position Fail.......................................................................................
062-362 X Hard Fail .......................................................................................................
062-371 Lamp Illumination Fail ......................................................................................
062-380 Platen AGC Fail ...............................................................................................
062-386 Platen AOC Fail ...............................................................................................
062-389 Carriage Over Run Fail ....................................................................................
062-392 IIT Memory Fail ................................................................................................
062-393 CCD PWB Sync Signal Fail .............................................................................
062-395 (2270/3370) Trans PWB Power Cable Connection Fail...................................
062-395 (4470/5570) Trans PWB Power Cable Connection Fail...................................
062-396 CCD Cable Connection Fail .............................................................................
062-397 IIT-Cont Video Cable Connection Fail..............................................................
062-398 IIT-Cont I/O Cable Connection Fail ..................................................................
062-790 X- Recognition Fail...........................................................................................

131
131
132
132
133
134
135
135
136
137
137
138
139
140
141
142
143
144
144
145
145
146

Regi Sensor On Jam (Tray1/2/3/4) ..................................................................


Tray 1 Lift Up Fail.............................................................................................
Tray 1 Paper Size Sensor Broken....................................................................
Tray 1 Lift Up NG .............................................................................................
Tray 2 Miss Feed .............................................................................................
Feed Out Sensor 2 On Jam (Tray 3/4).............................................................
Tray 2 Lift Up Fail.............................................................................................
Tray 2 Paper Size Sensor Broken....................................................................
Tray 2 Feed Out Sensor Static Jam.................................................................
Tray 2 Lift Up NG .............................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

169
170
170
171

CHAIN 77

078-xxx HCF Related Fault ............................................................................................

CHAIN 73
073-101 (2270/3370) Tray 3 Miss Feed .........................................................................

MSI Miss Feed .................................................................................................


MSI Feed Out Sensor Off Jam.........................................................................
Regi Sensor On Jam (MSI) ..............................................................................
MSI Nudger Up Down Fail ...............................................................................

157

CHAIN 72
072-101
072-102
072-210
072-212
072-900
072-940

163
164
165
166
166
167

CHAIN 75
075-100
075-103
075-135
075-212

151
152
153
154
154
155

147
147
148
149

158
159
159
160
161
161

CHAIN 74
074-101 (2270/3370) Tray 4 Miss Feed .........................................................................
074-101 (4470/5570) Tray 4 Miss Feed .........................................................................
074-210 Tray 4 Lift Up Fail.............................................................................................
074-212 Tray 4 Paper Size Sensor Broken....................................................................
074-900 Tray 4 Feed Out Sensor Static Jam.................................................................
074-940 Tray 4 Lift Up NG .............................................................................................

077-101
077-103
077-104
077-105
077-106
077-109
077-110
077-130
077-131
077-211
077-212
077-214
077-215
077-300
077-301
077-305
077-307
077-308
077-314
077-320
077-602
077-900
077-901
077-902
077-903
077-907

CHAIN 71
071-105
071-210
071-212
071-940

073-101 (4470/5570) Tray 3 Miss Feed .........................................................................


073-102 Feed Out Sensor 3 On Jam (Tray 4)................................................................
073-210 Tray 3 Lift Up Fail.............................................................................................
073-212 Tray 3 Paper Size Sensor Broken....................................................................
073-900 Tray 3 Feed Out Sensor Static Jam.................................................................
073-940 Tray 3 Lift Up NG .............................................................................................

Regi Sensor Off Jam........................................................................................


Exit Sensor 1 Off Jam ......................................................................................
Exit Sensor 1 Off Jam (Too Short) ...................................................................
Exit Sensor 2 Off Jam ......................................................................................
Exit Sensor 1 On Jam ......................................................................................
Exit Sensor 2 On Jam ......................................................................................
POB Sensor On Jam........................................................................................
Regi Sensor On Jam (Duplex Direct)...............................................................
Duplex Wait Sensor On Jam............................................................................
Tray Module Kind Mismatch.............................................................................
Tray Module Reset Fail ....................................................................................
Tray Module Logic Fail.....................................................................................
Tray Module Communication Fail ....................................................................
Front Cover Interlock Open..............................................................................
L/H Cover Interlock Open.................................................................................
Tray Module L/H Cover Open ..........................................................................
Duplex Cover Open..........................................................................................
L/H High Cover Open.......................................................................................
P/H Module Logic Fail ......................................................................................
All Feed Tray Broken .......................................................................................
Transparency Sensor Fail ................................................................................
Regi Sensor Static Jam....................................................................................
Exit Sensor 1 Static Jam ..................................................................................
Exit Sensor 2 Static Jam ..................................................................................
POB Sensor Static Jam ...................................................................................
Duplex Wait Sensor Static Jam........................................................................

173
173
174
174
175
175
176
176
177
177
178
178
179
179
180
180
181
181
182
182
183
183
184
184
185
185

CHAIN 78

2010/08
2-3

187

Troubleshooting

Troubleshooting
CHAIN 89
089-600
089-601
089-603
089-604
089-606
089-607
089-609
089-610
089-612
089-613
089-615
089-616
089-617
089-625
089-626
089-627
089-628

RC Sample Lateral Fail-A1...............................................................................


RC Sample Block Fail-A1-In.............................................................................
RC Sample Block Fail-A1-Out..........................................................................
RC Sample Block Fail-B-#1-In .........................................................................
RC Sample Block Fail-B-#1-Out.......................................................................
RC Sample Block Fail-B-#2-In .........................................................................
RC Sample Block Fail-B-#2-Out.......................................................................
RC Sample Block Fail-B-#3-In .........................................................................
RC Sample Block Fail-B-#3-Out.......................................................................
RC Sample Block Fail-B-#4-In .........................................................................
RC Sample Block Fail-B-#4-Out.......................................................................
RC Data Over Flow Fail ...................................................................................
RC Lead Regi Over Range Fail........................................................................
RC Data Linearity Fail Y...................................................................................
RC Data Linearity Fail M ..................................................................................
RC Data Linearity Fail C...................................................................................
RC Data Linearity Fail K...................................................................................

189
189
190
190
191
192
193
194
195
196
197
198
199
200
200
201
201

CHAIN 91
091-313
091-400
091-401
091-402
091-407
091-411
091-417
091-421
091-427
091-431
091-437
091-480
091-481
091-482
091-910
091-911
091-913
091-914
091-915
091-916
091-917
091-918
091-919
091-921
091-927
091-928
091-929
091-940
091-941
091-942
091-943

CRUM ASIC Communication Fail ....................................................................


Waste Toner Bottle Near Full ...........................................................................
Drum Cartridge K Near Life..............................................................................
Drum Cartridge K Life Over..............................................................................
DRUM K CRUM Trouble Info ...........................................................................
Drum Cartridge Y Near Life..............................................................................
DRUM Y CRUM Trouble Info ...........................................................................
Drum Cartridge M Near Life .............................................................................
DRUM M CRUM Trouble Info...........................................................................
Drum Cartridge C Near Life..............................................................................
DRUM C CRUM Trouble Info ...........................................................................
Drum Cartridge Y Life Over..............................................................................
Drum Cartridge M Life Over .............................................................................
Drum Cartridge C Life Over..............................................................................
Waste Toner Bottle Not In Position ..................................................................
Waste Toner Bottle Full....................................................................................
Drum Cartridge K Life End ...............................................................................
Drum CRUM K Communication Fail.................................................................
Drum CRUM K Data Broken ............................................................................
Drum CRUM K Data Mismatch ........................................................................
Drum CRUM Y Communication Fail.................................................................
Drum CRUM M Communication Fail ................................................................
Drum CRUM C Communication Fail ................................................................
Drum CRUM K Not In Position .........................................................................
Drum CRUM Y Not In Position .........................................................................
Drum CRUM M Not In Position ........................................................................
Drum CRUM C Not In Position.........................................................................
Drum CRUM Y Data Broken ............................................................................
Drum CRUM C Data Broken ............................................................................
Drum CRUM C Data Broken ............................................................................
Drum CRUM Y Data Mismatch ........................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-4

203
203
204
204
205
205
206
206
207
207
208
208
209
209
210
210
211
211
212
212
213
213
214
214
215
215
216
216
217
217
218

Version 1.2
091-944 Drum CRUM M Data Mismatch .......................................................................
091-945 Drum CRUM C Data Mismatch ........................................................................

218
219

CHAIN 92
092-312
092-313
092-314
092-315
092-649
092-650
092-651
092-657
092-658
092-659
092-660
092-661
092-662
092-665
092-666
092-667
092-668
092-670
092-671
092-672
092-673
092-675
092-676
092-677
092-678

ATC Fail [Y]......................................................................................................


ATC Fail [M] .....................................................................................................
ATC Fail [C] .....................................................................................................
ATC Fail [K]......................................................................................................
ADC Shutter Open Fail ....................................................................................
ADC Shutter Close Fail....................................................................................
ADC Sensor Fail ..............................................................................................
ATC Amplitude Fail [Y].....................................................................................
ATC Amplitude Fail [M] ....................................................................................
ATC Amplitude Fail [C] ....................................................................................
ATC Amplitude Fail [K].....................................................................................
Temperature Sensor Fail .................................................................................
Humidity Sensor Fail........................................................................................
ATC Average Fail [Y] .......................................................................................
ATC Average Fail [M].......................................................................................
ATC Average Fail [C] .......................................................................................
ATC Average Fail [K] .......................................................................................
ADC Patch Fail [Y] ...........................................................................................
ADC Patch Fail [M] ..........................................................................................
ADC Patch Fail [C]...........................................................................................
ADC Patch Fail [K] ...........................................................................................
ADC Mini Setup Fail [Y] ...................................................................................
ADC Mini Setup Fail [M]...................................................................................
ADC Mini Setup Fail [C] ...................................................................................
ADC Mini Setup Fail [K] ...................................................................................

221
221
222
222
223
223
224
224
225
225
226
226
227
227
228
228
229
229
230
230
231
231
232
232
233

CHAIN 93
093-314 Y Disp Motor Fail .............................................................................................
093-315 M Disp Motor Fail .............................................................................................
093-316 C Disp Motor Fail .............................................................................................
093-317 K Disp Motor Fail .............................................................................................
093-324 (4470/5570) Deve Y, M, C Motor Fail ..............................................................
093-400 K Toner Cartridge Near Empty ........................................................................
093-406 K Toner Cartridge Pre Near Empty ..................................................................
093-407 Y Toner Cartridge Pre Near Empty ..................................................................
093-408 M Toner Cartridge Pre Near Empty .................................................................
093-409 C Toner Cartridge Pre Near Empty..................................................................
093-423 Y Toner Cartridge Near Empty ........................................................................
093-424 M Toner Cartridge Near Empty ........................................................................
093-425 C Toner Cartridge Near Empty ........................................................................
093-426 TONER K CRUM Trouble Info .........................................................................
093-427 TONER Y CRUM Trouble Info .........................................................................
093-428 TONER M CRUM Trouble Info ........................................................................
093-429 TONER C CRUM Trouble Info .........................................................................
093-912 K Toner Cartridge Empty .................................................................................
093-916 Toner K CRUM Not In Position ........................................................................
093-924 Toner K CRUM Communication Fail................................................................
093-925 Toner K CRUM Data Broken Fail.....................................................................

235
235
236
236
237
237
238
238
239
239
240
240
241
241
242
242
243
243
244
244
245

093-926
093-941
093-942
093-943
093-950
093-951
093-952
093-960
093-961
093-962
093-970
093-971
093-972

Toner K CRUM Data Mismatch Fail.................................................................


Toner M CRUM Communication Fail ...............................................................
Toner C CRUM Communication Fail................................................................
Toner Y CRUM Communication Fail................................................................
Toner Y CRUM Data Broken Fail.....................................................................
Toner M CRUM Data Broken Fail ....................................................................
Toner C CRUM Data Broken Fail.....................................................................
Toner Y CRUM Data Mismatch Fail.................................................................
Toner M CRUM Data Mismatch Fail ................................................................
Toner C CRUM Data Mismatch Fail.................................................................
Toner Y CRUM Not In Position ........................................................................
Toner M CRUM Not In Position........................................................................
Toner C CRUM Not In Position ........................................................................

245
246
246
247
247
248
248
249
249
250
250
251
251

OF-06
OF-07
OF-08
OF-09
OF-10
OF-11
OF-12
OF-13
OF-14
OF-15
OF-30
OF-31
OF-32
OF-33

253
253
254
254
255
255
256
256
257

2.3.2 Controller FIP

CHAIN 94
094-300
094-320
094-323
094-417
094-418
094-419
094-420
094-421
094-422

IBT Front Cover Open......................................................................................


1st BTR Contact/Retract Fail ...........................................................................
2nd BTR Contact/Retract Fail ..........................................................................
IBT Unit Near End Warning..............................................................................
IBT CLN Unit Near End Warning .....................................................................
2nd BTR Unit Near End Warning .....................................................................
IBT Unit End Warning ......................................................................................
IBT CLN Unit End Warning ..............................................................................
2nd BTR Unit End Warning..............................................................................

2.2.2 Other FIP


2.2.2.1 AC Power FIP.....................................................................................................
2.2.2.2 STBY+5VDC Power FIP.....................................................................................
2.2.2.3 +5VDC Power FIP ..............................................................................................
2.2.2.4 (2270/3370) +24VDC Power FIP........................................................................
2.2.2.4 (4470/5570) +24VDC Power FIP........................................................................
2.2.2.5 Image Log Failure FIP........................................................................................

259
259
260
260
261
261

2.2.3 Generic FIP


2.2.3.1
2.2.3.2
2.2.3.3
2.2.3.4
2.2.3.5
2.2.3.6
2.2.3.7
2.2.3.8

Reflective Sensor Failure FIP.............................................................................


Permeable Sensor Failure FIP ...........................................................................
Switch (Normal/Open) Failure FIP .....................................................................
Solenoid/Clutch Not Energized Failure FIP........................................................
Solenoid/Clutch Left Energized Failure FIP .......................................................
Motor Does Not Rotate Failure FIP ....................................................................
Motor Left Running Failure FIP ..........................................................................
NIP/RELEASE SOLENOID Not Energized Failure FIP......................................

263
263
264
264
265
265
266
266

2.3 All Controller FIP


2.3.1 OF-xxx FIP
OF-01
OF-02
OF-03
OF-04
OF-05

Common System Fail..........................................................................................


HDD System Fail.................................................................................................
NET/USB System Fail.........................................................................................
Panel System Fail ...............................................................................................
IIT System Fail ....................................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

269
270
271
272
272

IOT System Fail ..................................................................................................


272
FAX System Fail .................................................................................................
272
116-324 Fail ........................................................................................................
272
Common Job Fail ................................................................................................
273
HDD Job Fail.......................................................................................................
273
FAX Job Fail........................................................................................................
273
033-363 Fail ........................................................................................................
274
016-782 / 016-784 Fail ........................................................................................
274
FAX Card Fail......................................................................................................
274
NET Job Fail .......................................................................................................
274
[No Error Code] (No problems during service call) .............................................
274
[No Error Code] (Problem: "Does not start up at power ON" error can be reproduced.)275
[No Error Code] (Problem: "Does not return from Power Save" error can be reproduced.)275
[No Error Code] (Problem: "Remained in 'Copying...' or 'Printing...'" error can be reproduced.)276

002-xxx FIP
002-500 UI error .............................................................................................................
002-770 JT Processing - HD Full ...................................................................................

277
277

003-xxx FIP
003-310
003-311
003-318
003-319
003-320
003-321
003-322
003-323
003-324
003-325
003-326
003-327
003-328
003-329
003-330
003-331
003-332
003-333
003-334
003-335
003-336
003-337
003-338
003-339
003-340
003-341
003-342
003-343
003-344
2010/08
2-5

IIT extension memory capacity is insufficient...................................................


IIT CDI I/F Mismatch ........................................................................................
IITsc Soft Fail ...................................................................................................
IITsc Video Driver Detection Fail......................................................................
IISS-ESS Communication Fail 1 ......................................................................
IISS-ESS Communication Fail 2 ......................................................................
IISS-ESS Communication Fail 3 ......................................................................
IISS-ESS Communication Fail 4 ......................................................................
IISS-ESS Communication Fail 5 ......................................................................
IISS-ESS Communication Fail 6 ......................................................................
IISS-ESS Communication Fail 7 ......................................................................
IISS-ESS Communication Fail 8 ......................................................................
IISS-ESS Communication Fail 9 ......................................................................
IISS-ESS Communication Fail 10 ....................................................................
IISS-ESS Communication Fail 11 ....................................................................
IISS-ESS Communication Fail 12 ....................................................................
IISS-ESS Communication Fail 13 ....................................................................
IISS-ESS Communication Fail 14 ....................................................................
IISS-ESS Communication Fail 15 ....................................................................
IISS-ESS Communication Fail 16 ....................................................................
IISS-ESS Communication Fail 17 ....................................................................
IISS-ESS Communication Fail 18 ....................................................................
IISS-ESS Communication Fail 19 ....................................................................
IISS-ESS Communication Fail 20 ....................................................................
IISS-ESS Communication Fail 21 ....................................................................
IISS-ESS Communication Fail 22 ....................................................................
IISS-ESS Communication Fail 23 ....................................................................
IISS-ESS Communication Fail 24 ....................................................................
IISS_ESS X Hotline Fail PowerOn...................................................................

279
279
279
279
279
279
279
280
280
280
280
280
280
281
281
281
281
281
281
281
282
282
282
282
282
282
282
283
283

Troubleshooting

Troubleshooting
003-345 X PIO Unmatch Fail 1.......................................................................................
003-346 X PIO Unmatch Fail 2.......................................................................................
003-700 Returned a lot of Documents error ...................................................................
003-701 Duplication prevention code detect ..................................................................
003-702 Different magnification, for surface and back of a document ..........................
003-750 Book Duplex-Insufficient Docs .........................................................................
003-751 Under PANTHER Capacity (Scan)...................................................................
003-752 Cannot scan 600DPI ........................................................................................
003-753 Cannot scan over 300DPI ................................................................................
003-754 S2X recoverable error ......................................................................................
003-755 S2X command error .........................................................................................
003-756 S2X command error .........................................................................................
003-757 Cannot scan over 400DPI ................................................................................
003-760 Scan Settings Error ..........................................................................................
003-761 Incorrect Paper Tray Size.................................................................................
003-763 Adjustment Chart Not Found............................................................................
003-764 Document insufficient (image overlay) .............................................................
003-780 Scan Image Compression Error .......................................................................
003-795 AMS Limit Error ................................................................................................
003-930 Cannot scan over 300DPI ................................................................................
003-931 Cannot scan over 400DPI .................................................................................
003-932 Cannot scan 600DPI ........................................................................................
003-933 Next Documents Cannot scan over 300DPI.....................................................
003-934 Next Documents Cannot scan over 400DPI.....................................................
003-935 Next Documents Cannot scan over 600DPI.....................................................
003-940 DAM memory insufficient .................................................................................
003-941 Page memory insufficient .................................................................................
003-942 Document size Auto Detect error .....................................................................
003-944 Image repeat count fail.....................................................................................
003-946 Every direction difference (Copy APS).............................................................
003-947 Return Documents counts error .......................................................................
003-948 Return Documents mismatch ...........................................................................
003-951 1job max page over..........................................................................................
003-952 Return Documents Color mismatch .................................................................
003-955 Documents size exchange error.......................................................................
003-956 Documents size unknown error........................................................................
003-963 No APS object Tray..........................................................................................
003-965 ATS/APS No Paper (IITsc Detect) ...................................................................
003-966 ATS/APS No Destination (IITsc) ......................................................................
003-967 DADF APS No Destination...............................................................................
003-968 Punch position error .........................................................................................
003-969 Punch size error ...............................................................................................
003-970 FAX Line Memory Overflow .............................................................................
003-971 prevention code detect with the right to cancel ................................................
003-972 Maximum Stored Page Over Flow ...................................................................
003-973 Every direction difference.................................................................................
003-974 Next Original Specification ...............................................................................
003-976 FAX Line Memory Overflow (N up) ..................................................................
003-977 Document Miss Match (Multi Scan)..................................................................
003-978 Color Document Miss Mutch (Multi Scan) ........................................................
003-980 Staple position error .........................................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-6
283
283
283
283
283
284
284
284
284
284
284
285
285
285
285
285
285
285
286
286
286
286
286
286
287
287
287
287
287
287
288
288
288
288
288
289
289
289
289
289
290
290
290
290
290
290
290
291
291
291
291

Version 1.2
003-981 Staple size error...............................................................................................
003-982 IITsc HDD access error....................................................................................

291
291

005-xxx FIP
005-500
005-940
005-941
005-942
005-945
005-946
005-947
005-948

Write to DADF-ROM error detection (During DLD method) .............................


DADF No Original ............................................................................................
Doc number of sheets is insufficient ................................................................
Doc fault loading on DADF ..............................................................................
Document guide set mistake............................................................................
Manuscript reading equipment obstacle detection...........................................
Document guide set mistake 2.........................................................................
Manuscript reading equipment obstacle detection...........................................

293
293
293
293
293
293
294
294

007-xxx FIP
007-954
007-959
007-960
007-969

SMH size mismatch .........................................................................................


OHP kind mismatch (Not white frame OHP) ....................................................
Paper kind mismatch .......................................................................................
CentreTray full stack ........................................................................................

295
295
295
295

011-xxx FIP
011-941
011-942
011-943
011-944
011-945
011-946
011-947
011-948
011-949
011-950

MBX #01 Bin Full Stack ...................................................................................


MBX #02 Bin Full Stack ...................................................................................
MBX #03 Bin Full Stack ...................................................................................
MBX #04 Bin Full Stack ...................................................................................
MBX #05 Bin Full Stack ...................................................................................
MBX #06 Bin Full Stack ...................................................................................
MBX #07 Bin Full Stack ...................................................................................
MBX #08 Bin Full Stack ...................................................................................
MBX #09 Bin Full Stack ...................................................................................
MBX #10 Bin Full Stack ...................................................................................

297
297
297
297
297
297
297
298
298
298

012-xxx FIP
012-500
012-911
012-914
012-965
012-966
012-969

Write to Finisher/MACS-ROM error detection (During DLD method)..............


Stacker Lower Safety.......................................................................................
Stacker Tray Staple Set Over Count................................................................
Stapler Pin near empty ....................................................................................
Scratch Sheet Compile ....................................................................................
IOT Center Tray Full ........................................................................................

299
299
299
299
299
299

016-xxx FIP
016-210
016-211
016-212
016-213
016-214
016-215
016-216
016-217
016-218
016-219
016-220
016-221
016-222

SW Option Fail (HDD Not Exist) ......................................................................


SW Option Fail (SysMemory Low) ...................................................................
SW Option Fail (Page Memory Low) ...............................................................
SW Option Fail (Printer CARD Not Exist) ........................................................
SW Option Fail (Fax CARD Not Exist) .............................................................
SW Option Fail (JPEG boad Not Exist)............................................................
SW Option Fail (ExtMemory Not Exist) ............................................................
SW Option Fail (Controller ROM not Printer kit) ..............................................
PS KIT Not Exist for XDOD..............................................................................
License is required (Printer Kit)........................................................................
S2X unrecoverable error ..................................................................................
S2X communication error ................................................................................
S2X self-diag error ...........................................................................................

301
301
301
301
301
301
302
302
302
302
302
302
303

016-223
016-224
016-225
016-226
016-227
016-228
016-229
016-230
016-231
016-232
016-233
016-234
016-235
016-236
016-237
016-238
016-239
016-240
016-241
016-310
016-311
016-312
016-313
016-314
016-315
016-316
016-317
016-318
016-319
016-320
016-321
016-322
016-323
016-324
016-325
016-326
016-327
016-328
016-329
016-330
016-331
016-332
016-333
016-334
016-335
016-336
016-337
016-338
016-339
016-340

S2X SDRAM Error ...........................................................................................


S2X PCI Reg Error...........................................................................................
S2X ROM CheckSum Error .............................................................................
S2X IIT Connection Error .................................................................................
S2X DDR Error.................................................................................................
S2X Image Processing Error............................................................................
SW Option Fail (FCW-UI Not Exist) .................................................................
License is required (PS ImageLog Kit).............................................................
SW Option Fail (Image Ext PWB Not Exist).....................................................
MRC HW Initialize Error ...................................................................................
SW Option Fail (USB Host Not Exist) ..............................................................
XCP Out of Memory Error ................................................................................
XCP Internal Error............................................................................................
XCP not active .................................................................................................
Auth plugin not active.......................................................................................
Custom svc not active ......................................................................................
Auth contents not exist.....................................................................................
S2X NVM CheckSum Fail ................................................................................
SW Option Fail (SIP_FAX Not Exist) ...............................................................
ssmm Job Log Full ...........................................................................................
No Scanner that Should Be..............................................................................
SW Option Fail (Hybrid WaterMark Not Exist) .................................................
Hybrid WaterMark setting mismatch ................................................................
SW Option Fail (Hybrid WaterMark Not Exist) .................................................
IIT Interface Fail ...............................................................................................
Page Memory Not Detected.............................................................................
Page Memory Broken- Standard......................................................................
Page Memory Broken- Option..........................................................................
Long Boot Diag IIT Interface Fail .....................................................................
Document Formatter Fatal Error ......................................................................
Fax Module Error .............................................................................................
JBA Account Full..............................................................................................
B-Formatter Fatal Error ....................................................................................
Scheduled Image Overwrite.............................................................................
Using Personal Certificate................................................................................
Cont-UI Cable Connection Fail ........................................................................
BackPlane Connection Fail ..............................................................................
Cont-MCU Cable Connection Fail....................................................................
Long Boot Diag Page Memory Not Detected Fail ............................................
Cont System Memory Fail-1.............................................................................
Cont System Memory Fail-2.............................................................................
Cont System Memory Fail-3.............................................................................
Long Boot Diag Page Memory Broken Standard Fail ......................................
Long Boot Diag Page Memory Broken Option Fail ..........................................
Cont ProgramROM Fail-1 ................................................................................
Cont ProgramROM Fail-2 ................................................................................
Cont ProgramROM Fail-3 ................................................................................
Cont FontROM Fail-1 .......................................................................................
Cont FontROM Fail-2 .......................................................................................
Cont FontROM Fail-3 .......................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

303
303
303
303
303
303
303
304
304
304
304
304
304
305
305
305
305
305
305
306
306
306
306
306
307
307
307
307
307
307
308
308
308
308
308
308
308
309
309
309
309
309
309
310
310
310
310
310
310
310

016-341
016-342
016-343
016-345
016-347
016-348
016-350
016-351
016-360
016-362
016-363
016-364
016-365
016-366
016-367
016-368
016-369
016-370
016-371
016-372
016-373
016-374
016-375
016-376
016-377
016-378
016-379
016-380
016-381
016-382
016-400
016-401
016-402
016-403
016-404
016-405
016-406
016-407
016-408
016-409
016-410
016-411
016-412
016-413
016-414
016-415
016-416
016-417
016-450
016-453
2010/08
2-7

Cont FontROM Fail-4 .......................................................................................


Cont RTC Fail ..................................................................................................
Long Boot Diag Timer Fail ...............................................................................
Cont NV-Memory Fail.......................................................................................
Cont PageMemory Fail ....................................................................................
Cont PageMemory Fail-2 .................................................................................
Cont SEEP-ROM Fail-1 ...................................................................................
Cont SEEP-ROM Fail-2 ...................................................................................
Cont UI Fail-1 ...................................................................................................
Cont UI Fail-2 ...................................................................................................
Cont LyraCard Fail ...........................................................................................
Cont USB2.0 Host Fail .....................................................................................
Cont USB2.0 Device Fail .................................................................................
Cont HDD Fail-1...............................................................................................
Cont HDD Fail-2...............................................................................................
Cont Torino Fail................................................................................................
Cont S2X PWB Fail..........................................................................................
Cont Fail...........................................................................................................
Cont USB1.1 Host Fail .....................................................................................
Cont HDD FileSystem Fail-A............................................................................
Cont HDD FileSystem Fail-B............................................................................
Cont HDD FileSystem Fail-C ...........................................................................
Cont HDD FileSystem Fail-D ...........................................................................
Cont HDD FileSystem Fail-E............................................................................
Cont HDD FileSystem Fail-F............................................................................
Cont HDD FileSystem Fail-G ...........................................................................
Cont HDD FileSystem Fail-H ...........................................................................
Cont HDD FileSystem Fail-I .............................................................................
Cont HDD FileSystem Fail-J ............................................................................
Cont HDD FileSystem Fail-P............................................................................
802.1x authentication failure ............................................................................
802.1x EAP type not supported .......................................................................
802.1x authentication failure by timing out.......................................................
802.1x certificate failure ...................................................................................
802.1x inside failure .........................................................................................
Certificate DB File error....................................................................................
802.1x client certificate failure..........................................................................
XCP Plugin Secrity Exception ..........................................................................
XCP Invalid Plugin ...........................................................................................
XCP Plugin Version Incompatible ....................................................................
XCP_PLUGIN_PROPERTY_INVALID.............................................................
XCP_UNSUPPORTED_CLASS_VERSION ....................................................
XCP Plugin Misc Error .....................................................................................
Couldnt detect proxy server automatically. ......................................................
Couldnt connect to Xerox server or proxy........................................................
Connection to Xerox server has timed out. ......................................................
An invalid state message received from server. ..............................................
Invalid network settings were found. ................................................................
SMB Host name duplicated..............................................................................
Dynamic DNS - IPv6 NG..................................................................................

311
311
311
311
311
311
312
312
312
312
312
312
313
313
313
313
313
314
314
314
314
314
314
314
315
315
315
315
315
315
315
316
316
316
316
316
316
316
317
317
317
317
317
317
318
318
318
318
319
319

Troubleshooting

Troubleshooting
016-454
016-455
016-456
016-461
016-500
016-501
016-502
016-503
016-504
016-505
016-506
016-507
016-508
016-509
016-510
016-511
016-512
016-513
016-514
016-515
016-516
016-517
016-518
016-519
016-520
016-521
016-522
016-523
016-524
016-525
016-526
016-527
016-528
016-529
016-533
016-534
016-535
016-536
016-537
016-538
016-539
016-543
016-545
016-546
016-548
016-553
016-554
016-555
016-556
016-557
016-558

DNS renewal failure of dynamic .......................................................................


319
SNTP server time out .......................................................................................
319
SNTP time asynchronous.................................................................................
319
Under non-transmitted image log stagnation ...................................................
319
Write to Cont-ROM error detection (During DLD method) ...............................
320
Write to S2X-ROM error detection (During DLD method) ................................
320
Write to Cont/S2X/IISS/DADF/IOT/Fin/FaxCard error detection (During PJL method)320
SMTP Server Fail for Redirector ......................................................................
320
POP Server Fail for Redirector.........................................................................
320
POP Authentication Fail for Redirector ............................................................
321
Image Log HDD Full.........................................................................................
321
ImageLog Send Fail01 .....................................................................................
321
ImageLog Send Fail02 .....................................................................................
321
ImageLog No Send Rule01 ..............................................................................
321
ImageLog No Send Rule02 ..............................................................................
321
ImageLog Invalid Send Rule01 ........................................................................
321
ImageLog Invalid Send Rule02 ........................................................................
322
SMTP server reception error ............................................................................
322
XPS Error .........................................................................................................
322
XPS Short of Memory.......................................................................................
322
XPS PrintTicket description error .....................................................................
322
PS Booklet Illegal Color Mode Change ............................................................
322
PS Booklet Conflict WM ...................................................................................
323
Device DV - Reached Limit ..............................................................................
323
MRC HW Job Error ..........................................................................................
323
SmartCard Not Found ......................................................................................
323
LDAP SSL error 112.........................................................................................
323
LDAP SSL error 113.........................................................................................
323
LDAP SSL error 114.........................................................................................
323
LDAP SSL error 115.........................................................................................
324
LDAP SSL error 116.........................................................................................
324
LDAP SSL error 117.........................................................................................
324
SmartCard Not Auth .........................................................................................
324
Remote Download server timeout ....................................................................
324
Kerberos Attestation protocol error 37 .............................................................
324
Kerberos Attestation protocol error 41,42 ........................................................
325
Remote Download file access error .................................................................
325
Host name solution error in Remote Download................................................
325
Remote Download server connection error......................................................
325
Remote Download file write error .....................................................................
325
Kerberos Attestation protocol error other .........................................................
325
Attestation Agent error 543 ..............................................................................
325
Attestation Agent error 545 ..............................................................................
326
Attestation Agent error 546 ..............................................................................
326
Attestation Agent error 548 ..............................................................................
326
Attestation Agent error 553 ..............................................................................
326
Attestation Agent error 554 ..............................................................................
326
Attestation Agent error 555 ..............................................................................
327
Attestation Agent error 556 ..............................................................................
327
Attestation Agent error 557 ..............................................................................
327
Attestation Agent error 558 ..............................................................................
327

2010/08
2-8

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2
016-559 Remote Download parameter error .................................................................
016-560 Attestation Agent error 560 ..............................................................................
016-562 ADetected user duplication, in a cert agent .....................................................
016-563 ImageLog Memory Full (Exp. Kit) ....................................................................
016-564 Remote Download Server Authentication Failed .............................................
016-565 Backup Restore Error ......................................................................................
016-566 Backup Restore Condition Error ......................................................................
16-567 Backup Capacity Full .........................................................................................
016-568 Backup Restore Failed.....................................................................................
016-569 Attestation Agent error 569 ..............................................................................
016-570 Job ticket out of memory ..................................................................................
016-571 Job ticket wrong param....................................................................................
016-572 Job ticket media error ......................................................................................
016-573 Job ticket parse error .......................................................................................
016-574 Host name solution error in FTP ......................................................................
016-575 DNS server un-sets up in FTP .........................................................................
016-576 Server connection error in FTP........................................................................
016-577 Problem in FTP service....................................................................................
016-578 Login name or a password error in FTP ..........................................................
016-579 Scanning picture preservation place error in FTP............................................
016-580 File name acquisition failure from FTP server .................................................
016-581 File name suffix limit over in FTP.....................................................................
016-582 File creation failure in FTP ...............................................................................
016-583 Lock folder creation failure in FTP ...................................................................
016-584 Folder creation failure in FTP...........................................................................
016-585 File delete failure in FTP ..................................................................................
016-586 Lock folder delete failure in FTP ......................................................................
016-587 Folder delete failure in FTP..............................................................................
016-588 Data write-in failure to FTP server ...................................................................
016-589 Data read failure from FTP server ...................................................................
016-590 Data reading failure from FTP server...............................................................
016-591 FTP scan filing policy injustice .........................................................................
016-592 NEXTNAME.DAT file access error in FTP .......................................................
016-593 Internal error in FTP Scan................................................................................
016-594 TYPE command failure in FTP ........................................................................
016-595 PORT command failure in FTP........................................................................
016-596 CDUP command failure in FTP........................................................................
016-597 Same name file exists in FTP servcer .............................................................
016-598 Email message size over .................................................................................
016-599 Email message size over .................................................................................
016-600 KO Authentication Locked ...............................................................................
016-601 Illegal Access Detection...................................................................................
016-700 Password is under minimum figures ................................................................
016-701 Out of ART EX Memory ...................................................................................
016-702 Out of Page Buffer ...........................................................................................
016-703 Email To Invalid Box ........................................................................................
016-704 Mailbox is Full ..................................................................................................
016-705 Secure Print Fail ..............................................................................................
016-706 Max. User Number Exceeded..........................................................................
016-707 Sample Print Fail..............................................................................................
016-708 HD Full by Annotation/Watermark image.........................................................

327
327
328
328
328
328
328
329
329
329
329
329
329
330
330
330
330
330
330
331
331
331
331
331
331
332
332
332
332
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332
333
333
333
333
333
333
334
334
334
334
334
334
335
335
335
335
335
336
336
336

016-709
016-710
016-711
016-712
016-713
016-714
016-715
016-716
016-717
016-718
016-719
016-720
016-721
016-722
016-723
016-724
016-725
016-726
016-727
016-728
016-729
016-730
016-731
016-732
016-733
016-734
016-735
016-736
016-737
016-738
016-739
016-740
016-741
016-742
016-743
016-744
016-745
016-746
016-747
016-748
016-749
016-750
016-751
016-752
016-753
016-754
016-755
016-756
016-757
016-758

ART EX Command Error..................................................................................


Delayed Print Fail.............................................................................................
Email transmission size limit over ....................................................................
Under PANTHER Capacity (I-Formtter) ...........................................................
Security Box Password Error ...........................................................................
Security Box is not Enable ...............................................................................
ESCP Form Invalid Password..........................................................................
TIFF Data Overflow..........................................................................................
Fax/Internet FAX Send Result Not Found........................................................
Out of PCL6 Memory .......................................................................................
Out of PCL Memory .........................................................................................
PCL Command Error........................................................................................
Other Error .......................................................................................................
Job cancel by staple position NG.....................................................................
Job cancel by punch position NG.....................................................................
Complex Position Error of Staple and Punch...................................................
B-Formatter Library Image Conversion Error...................................................
PDL Auto Switch Fail .......................................................................................
0-page document is unstorable in a MailBox. ..................................................
Unsupported TIFF Data ...................................................................................
TIFF Data Size too Big.....................................................................................
Unsupported ART Command...........................................................................
Invalid TIFF Data..............................................................................................
Form not registerd............................................................................................
Destination address resolution error ................................................................
Simple transmittion report invocation error ......................................................
Updating Job Templete ....................................................................................
Remote directory lock error..............................................................................
Remote lock directory remove error.................................................................
PS Booklet Illegal OutPut Size.........................................................................
PS Booklet Document Output Missmatch ........................................................
PS Booklet OutPut Tray Missmatch.................................................................
Download Mode NGJob Fail ............................................................................
Download Data Product ID Mismatch ..............................................................
Device Model/Panel Type Error .......................................................................
Download Data CheckSum Error .....................................................................
Download Data XPJL Fatal Error .....................................................................
Unsupported PDF File......................................................................................
No memory for drawing annotation ..................................................................
HD Full .............................................................................................................
JCL Syntax Error..............................................................................................
Print job ticket description error........................................................................
PDF Error .........................................................................................................
PDF Short of Memory ......................................................................................
PDF Password Mismatched.............................................................................
PDF LZW Not Installed ....................................................................................
PDF Print Prohibited ........................................................................................
Auditron - Prohibit Service ...............................................................................
Auditron - Invalid User......................................................................................
Auditron - Disabled Function............................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

336
337
337
337
337
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342
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342
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343
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344
344
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344
344
345
345
345
345

016-759
016-760
016-761
016-762
016-763
016-764
016-765
016-766
016-767
016-768
016-769
016-770
016-771
016-772
016-773
016-774
016-775
016-776
016-777
016-778
016-779
016-780
016-781
016-782
016-783
016-784
016-785
016-786
016-787
016-788
016-789
016-790
016-791
016-792
016-793
016-794
016-795
016-796
016-797
016-798
016-799
016-910
016-911
016-940
016-941
016-942
016-943
016-944
016-945
016-946
2010/08
2-9

Auditron - Reached Limit..................................................................................


PS Decompose failure .....................................................................................
FIFO EMPTY....................................................................................................
Print LANG Not Installed ..................................................................................
POP server is not found. ..................................................................................
SMTP Server Connect Error ............................................................................
SMTP Server HD Full.......................................................................................
SMTP Server File System Error.......................................................................
Invalid E-mail Address .....................................................................................
Invalid Sender Address ....................................................................................
SMTP Server Unsupported DSN .....................................................................
The direct fax function is canceled by NVM. ....................................................
Scan Data Repository ERR (DNS address).....................................................
Scan Data Repository ERR (DNS Library).......................................................
Invalid IP Address ............................................................................................
HD Full - Compression Convert .......................................................................
HD Full - Image Convert ..................................................................................
Image Convert ERR .........................................................................................
HD Access ERR-Image Convert ......................................................................
HD Full - Scan Image Convert .........................................................................
Scan Image Conversion Error..........................................................................
HD Access ERR-Image Convert ......................................................................
Server Connect ERR........................................................................................
Server Login ERR ............................................................................................
Invalid Server Path...........................................................................................
Server Write ERR.............................................................................................
Server HD Full..................................................................................................
HD Full-Scan Write ERR..................................................................................
Invalid Server IP ADD ......................................................................................
Retrieve to Browser Failed...............................................................................
HD Full - Job Memory ......................................................................................
Email fragment over .........................................................................................
File Retrieve Fail ..............................................................................................
Specified Job Not Found..................................................................................
MF I/O HD Full .................................................................................................
MediaReader:Media No Insert .........................................................................
MediaReader:Format Error ..............................................................................
Document insert operation error ......................................................................
MediaReader:Image File Read Error ...............................................................
No TrustMarking Option ...................................................................................
PLW Print Instruction Fail.................................................................................
Required Resource Not Ready (IOTsc detect) ................................................
Multi-Paper Required On A Single Tray...........................................................
Duplex Mix Size NG .........................................................................................
Booklet Duplex Mix Size NG ............................................................................
Page Delete Duplex Mix Size NG ....................................................................
Insert doc Duplex Mix Size NG ........................................................................
Document merge NG .......................................................................................
Insert doc Duplex print NG...............................................................................
Insert doc NG ...................................................................................................

345
345
346
346
346
346
346
346
346
347
347
347
347
347
347
348
348
348
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350
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350
350
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351
351
351
351
352
352
352
352
352
352
352
353
353
353
353
353
353
354
354
354
354

Troubleshooting

Troubleshooting
016-947
016-948
016-949
016-981
016-982
016-983
016-985

APS No Destination Error.................................................................................


Small Book action NG ......................................................................................
Insert Mix doc NG.............................................................................................
HDD access error.............................................................................................
HDD access error 2..........................................................................................
Image Log HDD Full.........................................................................................
Data size over flow (Scan to Email) .................................................................

354
354
354
355
355
355
355

017-xxx FIP
017-700
017-701
017-702
017-703
017-704
017-705
017-706
017-707
017-708
017-709
017-710
017-711
017-712
017-713
017-714
017-715
017-716
017-717
017-718
017-719
017-720
017-721
017-722

ThinPrint Connection Timeout Fail ...................................................................


ThinPrint Connection Fail .................................................................................
ThinPrint Invalid Data Fail ................................................................................
ThinPrint Over Maximum Data Size Fail ..........................................................
ThinPrint Internal Fail .......................................................................................
ThinPrint SSL Authentication Invalid Certification Fail .....................................
ThinPrint SSL Authentication Before Expiration Fail ........................................
ThinPrint SSL Authentication Expired Fail .......................................................
ThinPrint SSL Authentication Misrepresentation Fail .......................................
ThinPrint SSL Fail ............................................................................................
SIP Mismatched Media Type Fail.....................................................................
SIP Redirect Response Fail .............................................................................
SIP Session Timeout Fail .................................................................................
Start TLS Unsupported Fail..............................................................................
SMTP Over SSL Fail ........................................................................................
SSL Cert Untrusted Fail ...................................................................................
SSL Cert Date Invalid Fail ................................................................................
SSL Server Cert Expired Fail ...........................................................................
SSL Server Cert Invalid Fail .............................................................................
SMTP Over SSL Internal Fail ...........................................................................
Contract Type Fail ............................................................................................
Geographic Region Fail....................................................................................
Total Impressions Over Fail .............................................................................

357
357
357
357
357
357
357
358
358
358
358
358
358
358
359
359
359
359
360
360
360
360
360

018-xxx FIP
018-400
018-401
018-402
018-403
018-404
018-405
018-500
018-501
018-502
018-503
018-504
018-505
018-506
018-507
018-508
018-509
018-510
018-511

IPSEC Error (Configuration Mismatch) ............................................................


Incosistent SIP configuration............................................................................
SIP server communication fail..........................................................................
SIP registraion fail (authentication) ..................................................................
SIP registration fail(other).................................................................................
UserAccount Disable........................................................................................
CA Message Receiver Boot Error(S_cert lost).................................................
CA Server Connection Error.............................................................................
Login failure in SMB .........................................................................................
CA Message Receiver Timeout........................................................................
CA SessionID Mismatch...................................................................................
SMB-DOS protocol error 1-005 ........................................................................
CA FieldID Mismatch........................................................................................
CA Credential Error ..........................................................................................
CA Server Fatal Error.......................................................................................
Template parameter conflict.............................................................................
Host name solution error in BMLinkS...............................................................
DNS server un-sets up in BMLinkS..................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-10

361
361
361
361
361
362
362
362
362
362
362
363
363
363
363
364
364
364

Version 1.2
018-512
018-513
018-514
018-515
018-516
018-517
018-518
018-519
018-520
018-521
018-522
018-523
018-524
018-525
018-526
018-527
018-528
018-529
018-530
018-531
018-532
018-543
018-547
018-556
018-557
018-558
018-559
018-560
018-561
018-562
018-563
018-564
018-565
018-566
018-567
018-568
018-569
018-570
018-571
018-572
018-573
018-574
018-575
018-576
018-577
018-578
018-579
018-580
018-581
018-582
018-583

Service Connect error in BMLinkS...................................................................


BMLinkS Service Not Found..........................................................................
bmlinks access-right-violation ..........................................................................
bmlinks storage-access-error...........................................................................
bmlinks unsupported-attribute..........................................................................
bmlinks storage-full ..........................................................................................
bmlinks operation-not-available .......................................................................
bmlinks unknown-error.....................................................................................
Internal error in BMLinkS Scan ........................................................................
request send failure in BMLinkS ......................................................................
response receive failure in BMLinkS................................................................
image send failure in BMLinkS ........................................................................
Invalid device network setting ..........................................................................
HDD full or HDD access error ..........................................................................
Rejected to be refresh......................................................................................
JT Monitor Internal error ..................................................................................
Soap request error ...........................................................................................
Duplicate scan request ....................................................................................
Authentication error..........................................................................................
Failed to create a new job................................................................................
Too many jobs to create a new........................................................................
Shared name error in SMB server ...................................................................
The number restriction over of SMB scan users ..............................................
HTTP server script error ..................................................................................
HTTP Invalid char in filename..........................................................................
HTTP file not found ..........................................................................................
HTTP File duplication fail .................................................................................
HTTP server login fail ......................................................................................
HTTP server not found.....................................................................................
HTTP client error..............................................................................................
HTTP server error ............................................................................................
Host name solution error in HTTP ...................................................................
Proxy name solution error in HTTP..................................................................
Server Connect error in HTTP .........................................................................
HTTP server access fail ...................................................................................
HTTP server SSL access fail ...........................................................................
HTTP server certificate fail...............................................................................
HTTP certificate fail..........................................................................................
Internal error in Scan .......................................................................................
Invalid char in context ......................................................................................
Invalid char in server........................................................................................
Invalid char in volume ......................................................................................
Invalid char in login ..........................................................................................
Invalid char in path...........................................................................................
Invalid char in file .............................................................................................
Nw server not found.........................................................................................
Nw server disk full ............................................................................................
Netware invalid volume....................................................................................
Netware invalid path ........................................................................................
Access right fail................................................................................................
Nw server disk error.........................................................................................

364
364
365
365
365
365
365
365
366
366
366
366
366
366
367
367
367
367
367
367
368
368
368
368
368
369
369
369
369
369
370
370
370
370
370
370
371
371
371
371
371
372
372
372
372
372
372
373
373
373
373

018-584
018-585
018-586
018-587
018-588
018-589
018-590
018-591
018-592
018-593
018-595
018-596
018-700
018-701
018-702
018-703
018-704
018-705
018-706
018-707
018-708
018-709
018-710
018-711
018-712
018-713
018-714
018-716
018-717
018-718
018-719
018-720
018-721
018-725
018-726
018-727
018-728
018-732
018-733
018-734
018-735
018-736
018-748
018-749
018-750
018-751
018-752
018-753
018-754
018-764

Nw server access fail .......................................................................................


Netware error in use.........................................................................................
Netware login fail..............................................................................................
File duplication fail............................................................................................
Scan filing policy invalid ...................................................................................
NEXTNAME.DAT error ....................................................................................
Same name exists............................................................................................
File name suffix limit over.................................................................................
lock folder create fail ........................................................................................
lock folder delete fail ........................................................................................
Detected user duplication, in LDAP .................................................................
LDAP protocol error 596 ..................................................................................
Network Stack is not Initialized Fail..................................................................
LDAP protocol error 01 ....................................................................................
LDAP protocol error 02 ....................................................................................
LDAP protocol error 03 ....................................................................................
LDAP protocol error 04 ....................................................................................
LDAP protocol error 05 ....................................................................................
LDAP protocol error 06 ....................................................................................
LDAP protocol error 07 ....................................................................................
LDAP protocol error 08 ....................................................................................
Active Communication is Unavailable Now Fail ...............................................
LDAP protocol error 10 ....................................................................................
LDAP protocol error 11 ....................................................................................
LDAP protocol error 12 ....................................................................................
LDAP protocol error 13 ....................................................................................
LDAP protocol error 14 ....................................................................................
LDAP protocol error 16 ....................................................................................
LDAP protocol error 17 ....................................................................................
LDAP protocol error18 .....................................................................................
LDAP protocol error 19 ....................................................................................
LDAP protocol error 20 ....................................................................................
LDAP protocol error 21 ....................................................................................
Kerberos Attestation protocol error 22 .............................................................
Kerberos Attestation protocol error 70 .............................................................
Kerberos Attestation protocol error 71 .............................................................
Kerberos Attestation protocol error 72 .............................................................
LDAP protocol error 32 ....................................................................................
LDAP protocol error 33 ....................................................................................
LDAP protocol error 34 ....................................................................................
LDAP protocol error 35 ....................................................................................
LDAP protocol error 36 ....................................................................................
LDAP protocol error 48 ....................................................................................
LDAP protocol error 49 ....................................................................................
LDAP protocol error 50 ....................................................................................
LDAP protocol error 51 ....................................................................................
LDAP protocol error 52 ....................................................................................
LDAP protocol error 53 ....................................................................................
LDAP protocol error 54 ....................................................................................
LDAP protocol error 64 ....................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

374
374
374
374
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375
375
375
375
375
376
376
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376
376
376
377
377
377
377
377
378
378
378
378
378
378
379
379
379
379
379
379
380
380
380
380
380
380
381
381
381
381
381
381
382
382
382
382

018-765
018-766
018-767
018-768
018-769
018-770
018-771
018-780
018-781
018-782
018-783
018-784
018-785
018-786
018-787
018-788
018-789
018-790
018-791
018-792
018-793
018-794
018-795
018-796
018-797

LDAP protocol error 65 ....................................................................................


LDAP protocol error 66 ....................................................................................
LDAP protocol error 67 ....................................................................................
LDAP protocol error 68 ....................................................................................
LDAP protocol error 69 ....................................................................................
LDAP protocol error 70 ....................................................................................
LDAP protocol error 71 ....................................................................................
LDAP protocol error 80 ....................................................................................
LDAP protocol error 81 ....................................................................................
LDAP protocol error 82 ....................................................................................
LDAP protocol error 83 ....................................................................................
LDAP protocol error 84 ....................................................................................
LDAP protocol error 85 ....................................................................................
LDAP protocol error 86 ....................................................................................
LDAP protocol error 87 ....................................................................................
LDAP protocol error 88 ....................................................................................
LDAP protocol error 89 ....................................................................................
LDAP protocol error 90 ....................................................................................
LDAP protocol error 91 ....................................................................................
LDAP protocol error 92 ....................................................................................
LDAP protocol error 93 ....................................................................................
LDAP protocol error 94 ....................................................................................
LDAP protocol error 95 ....................................................................................
LDAP protocol error 96 ....................................................................................
LDAP protocol error 97 ....................................................................................

382
382
383
383
383
383
383
383
384
384
384
384
384
384
385
385
385
385
385
385
386
386
386
386
386

021-xxx FIP
021-210
021-211
021-212
021-213
021-214
021-215
021-360
021-361
021-400
021-401
021-500
021-501
021-502
021-503
021-504
021-505
021-506
021-507
021-508
021-509
021-510
021-511
021-512
2010/08
2-11

USB IC Card Reader connection error.............................................................


USB IC Card Reader broken............................................................................
USB IC Card Reader preparing error...............................................................
Controller Price Table Error .............................................................................
USB IC Card Reader encryption setting error..................................................
Invalid Accessory Kind Setting.........................................................................
EP Accessory Fail ............................................................................................
EP Accessory Kind Config Error ......................................................................
Check Request.................................................................................................
USB IC Card Reader connection error info......................................................
EPAccessoryJobExclusion...............................................................................
Invalid URL has detected. ................................................................................
Couldn't resolve proxy name............................................................................
Couldn't resolve host name..............................................................................
Couldn't connect to host/proxy.........................................................................
Couldn't establish SSL session........................................................................
An invalid peer certificate has received............................................................
Proxy unauthorized access. .............................................................................
A connection to host/proxy has timed out. .......................................................
SOAP Fault: An invalid message detected. .....................................................
SOAP Fault: The MC already unregistered......................................................
SOAP Fault: The MC already registered (WEP). .............................................
SOAP Fault: The MC already registered (EP-SV). ..........................................

387
387
387
387
387
388
388
388
388
388
388
389
389
389
389
390
390
390
390
390
391
391
391

Troubleshooting

Troubleshooting
021-513
021-514
021-515
021-516
021-517
021-518
021-519
021-520
021-521
021-522
021-523
021-524
021-525
021-526
021-527
021-528
021-529
021-530
021-531
021-532
021-533
021-534
021-535
021-700
021-701
021-731
021-732
021-733
021-750
021-751
021-770
021-771
021-772
021-941
021-942
021-943
021-944
021-945
021-946
021-947
021-948
021-949

SOAP Fault: The MC already registered (EP-DX). ..........................................


SOAP Fault: The MC already registered (EP-TRESS). ...................................
SOAP Fault: An invalid product code detected. ...............................................
SOAP Fault: An invalid serial number detected. ..............................................
SOAP Fault: The service not responded..........................................................
SOAP Fault: An internal error occurred on server............................................
SOAP Fault: Service is temporarily unavailable...............................................
Couldn't connect to CA.....................................................................................
A connection to CA has timed out. ...................................................................
A miscellaneous CA comm error has detected. ...............................................
An internal error has occurred..........................................................................
A registeration conflict has detected. ...............................................................
An unregistration conflict has detected. ...........................................................
A miscellaneous http session error has detected.............................................
An invalid message has received.....................................................................
A communication settings was set as disabled. ...............................................
Device has already latest firmware. .................................................................
An internal error has occurred on update server..............................................
Service is temporarily unavailable on update svr .............................................
Found an unsupported ROM set. .....................................................................
Software Update unoperational by user. ..........................................................
Found an unsupported submodule...................................................................
Found an unsupported peripheral. ...................................................................
Accessory Failure.............................................................................................
Accessory Preparing ........................................................................................
EP Accessory - Function Disabled ...................................................................
EP Accessory Error732 ....................................................................................
EP Accessory Error733 ....................................................................................
U Parts Request Fail (EP-SV) ..........................................................................
Maintenance Request Fail (EP-SV) .................................................................
U Parts Request Fail (EP-DX)..........................................................................
Maintenance Request Fail (EP-DX) .................................................................
EPDX Install, Remove Error.............................................................................
EP - Scan Service Paused By Disable.............................................................
EP - Scan Service Paused By Color Mode ......................................................
EP - Print Service Paused By Disable..............................................................
EP - Print Service Paused By Color Mode .......................................................
EP - Service Paused By Disable ......................................................................
EP - Service Paused By Color Mode ...............................................................
Subtractive Accessory Disable (Scan) .............................................................
Subtractive Accessory Disable (Print) ..............................................................
Subtractive Accessory Disable.........................................................................

391
391
392
392
392
392
392
393
393
393
393
394
394
394
394
394
395
395
395
395
395
395
396
396
396
396
396
396
397
397
397
397
397
397
397
398
398
398
398
398
398
399

023-xxx FIP
023-600 Held Down Key Error(UI-Panel) .......................................................................
023-601 Held Down Softkey Error(UI-Panel) .................................................................

401
401

024-xxx FIP
024-340
024-341
024-342
024-343

IOT-ESS Communication Fail 1 .......................................................................


IOT-ESS Communication Fail 2 .......................................................................
IOT-ESS Communication Fail 3 .......................................................................
IOT-ESS Communication Fail 4 .......................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-12

403
403
403
403

Version 1.2
024-345
024-346
024-347
024-348
024-349
024-350
024-351
024-352
024-353
024-354
024-355
024-356
024-357
024-358
024-359
024-360
024-361
024-362
024-363
024-364
024-365
024-366
024-367
024-368
024-370
024-371
024-372
024-373
024-374
024-375
024-376
024-600
024-601
024-602
024-603
024-604
024-605
024-606
024-607
024-608
024-609
024-610
024-611
024-612
024-613
024-614
024-700
024-701
024-702
024-703
024-742

IOT-ESS Communication Fail 5.......................................................................


IOT-ESS Communication Fail 6.......................................................................
IOT-ESS Communication Fail 7.......................................................................
IOT-ESS Communication Fail 8.......................................................................
IOT-ESS Communication Fail 9.......................................................................
IOT-ESS Communication Fail 10.....................................................................
IOT-ESS Communication Fail 11.....................................................................
IOT-ESS Communication Fail 12.....................................................................
IOT-ESS Communication Fail 13.....................................................................
IOT-ESS Communication Fail 14.....................................................................
IOT-ESS Communication Fail 15.....................................................................
IOT-ESS Communication Fail 16.....................................................................
IOT-ESS Communication Fail 17.....................................................................
IOT-ESS Communication Fail 18.....................................................................
IOT-ESS Communication Fail 19.....................................................................
IOT-ESS Initialization Fail ................................................................................
Invalid IOT PaperSizeGroup Info .....................................................................
Page Sync Illegal Start.....................................................................................
Page Sync Illegal Stop.....................................................................................
DMA Transfer Fail ............................................................................................
Overflow on Loop Back Write ..........................................................................
JBIG Library Other Fail ....................................................................................
Decompress Other Fail ....................................................................................
PCI Error ..........................................................................................................
Marker Code Detection Fail .............................................................................
IOT-ESSCommunication Fail 21......................................................................
IOT-ESSCommunication Fail 22......................................................................
IOT-ESSCommunication Fail 23......................................................................
Regi Con PLL Parameter Fail ..........................................................................
IOT-ESSCommunication Fail 24......................................................................
IOT-ESS Communication Fail 25.....................................................................
Billing Master Counter repair ...........................................................................
Billing Backup Counter 1 repair .......................................................................
Billing Backup Counter 2 repair .......................................................................
SWKey Master Counter repair .........................................................................
SWKey Backup Counter 1 repair .....................................................................
SWKey Backup Counter 2 repair .....................................................................
Billing Meter Type Master Counter repaire ......................................................
Billing Meter Type Backup Counter 1 repaire .................................................
Billing Meter Type Backup Counter 2 repaire .................................................
Billing CountType Master Counter repaire .......................................................
Billing CountType Backup Counter 1 repaire..................................................
Billing CountType Backup Counter 2 repaire..................................................
Modal Break Point Master Counter repaire......................................................
Modal Break Point Backup Counter 1 repaire..................................................
Modal Break Point Backup Counter 2 repaire..................................................
Shortage memory capacity, or no Hard Disk ...................................................
Invalid instruction of face inversion ..................................................................
Paper Jam........................................................................................................
Booklet Sheets Count Over While Printing Fail ...............................................
Print Booklet sheets counts over .....................................................................

403
403
404
404
404
404
404
404
405
405
405
405
405
405
406
406
406
406
406
406
407
407
407
407
407
408
408
408
408
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408
408
409
409
409
409
409
409
409
409
410
410
410
410
410
410
411
411
411
411
411

024-746
024-747
024-748
024-775
024-900
024-910
024-911
024-912
024-913
024-914
024-915
024-916
024-917
024-919
024-920
024-922
024-923
024-924
024-925
024-926
024-927
024-928
024-929
024-930
024-931
024-932
024-933
024-934
024-936
024-937
024-938
024-939
024-940
024-941
024-942
024-943
024-945
024-946
024-947
024-948
024-949
024-950
024-951
024-952
024-953
024-954
024-955
024-956
024-957
024-958

Print Request Failure-Paper.............................................................................


Print Instruction Fail .........................................................................................
Bates Numbering Digit Over ............................................................................
Print Booklet sheets counts over(Not field attachment) ...................................
Upper Tray Out Of Place..................................................................................
Tray1 size mismatch ........................................................................................
Tray2 size mismatch ........................................................................................
Tray3 size mismatch ........................................................................................
Tray4 size mismatch ........................................................................................
Tray6 size mismatch ........................................................................................
Tray7 size mismatch ........................................................................................
Mix Full Stack...................................................................................................
Stacker Tray Staple Set Over Count................................................................
FaceUP Tray Close..........................................................................................
Face Down Tray1 Paper FULL ........................................................................
Face Down Tray2 Paper FULL ........................................................................
Operation Y Toner Empty ................................................................................
Operation M Toner Empty................................................................................
Operation C Toner Empty ................................................................................
Punch DustBox Miss Set..................................................................................
OCT Full Stack.................................................................................................
Scratch Sheet Compile (A-Fin) ........................................................................
Center Tray Full Stack .....................................................................................
Stacker Tray Full (LargeSize Full)....................................................................
Staple Dust Full................................................................................................
Staple Box Set Fail...........................................................................................
Operation Y Drum End of Life ..........................................................................
Paper kind mismatch........................................................................................
Tray 2 paper mismatch ....................................................................................
Tray 3 paper mismatch ....................................................................................
OHP kind mismatch at Tray4 (Not white frame OHP)......................................
OHP kind mismatch (Not white frame OHP) ....................................................
Folder Tray Out Of Place .................................................................................
Folder Tray Full Stack ......................................................................................
Booklet sheets counts over ..............................................................................
Booklet Low Staple ..........................................................................................
Booklet Full Stack ............................................................................................
Tray 1 Out Of Place .........................................................................................
Tray 2 Out Of Place .........................................................................................
Tray 3 Out Of Place .........................................................................................
Tray 4 Out Of Place .........................................................................................
Tray 1 Empty....................................................................................................
Tray 2 Empty....................................................................................................
Tray 3 Empty....................................................................................................
Tray 4 Empty....................................................................................................
Tray SMH Empty..............................................................................................
Tray 6 Empty....................................................................................................
Tray 7 Empty....................................................................................................
Interposer Empty..............................................................................................
SMH size mismatch .........................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

412
412
412
412
412
412
413
413
413
413
413
413
414
414
414
414
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416
417
417
417
417
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418
418
418
418
418
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419
419
419
419
419
419
420
420
420

024-959
024-960
024-961
024-962
024-963
024-965
024-966
024-967
024-968
024-969
024-970
024-971
024-972
024-973
024-974
024-975
024-976
024-977
024-978
024-979
024-980
024-981
024-982
024-983
024-984
024-985
024-987
024-988
024-989
024-990

Tray1 size mismatch ........................................................................................


Tray2 size mismatch ........................................................................................
Tray3 size mismatch ........................................................................................
Tray4 size mismatch ........................................................................................
Finisher Punch DustBox FULL.........................................................................
ATS/APS No Paper (IOTsc detect) ..................................................................
ATS/APS No Destination Error ........................................................................
Different width Mix Paper detect (Stapler job)..................................................
Stapler/Punch Batting ......................................................................................
Different width Mix Punch ................................................................................
Tray 6 Out Of Place .........................................................................................
Tray 7 Out Of Place .........................................................................................
Tray6 size mismatch ........................................................................................
Tray7 size mismatch ........................................................................................
Interposer Tray Size Mismatch ........................................................................
Copy Booklet sheets counts over.....................................................................
Finisher Staple Status NG................................................................................
Stapler Feed Ready Fail ..................................................................................
Booklet Stapler NG ..........................................................................................
Stapler Near Empty..........................................................................................
Finisher Stacker Tray Full ................................................................................
Finisher TopTray Full .......................................................................................
Stacker Lower Safety warning .........................................................................
Booklet Tray Full ..............................................................................................
Booklet Low Staple F .......................................................................................
SMH Stop check ..............................................................................................
Envelop Folder Tray Full ..................................................................................
Envelop Folder Tray Set Fail............................................................................
Booklet Low Staple R.......................................................................................
Punch Dust Full................................................................................................

420
420
420
421
421
421
421
421
421
421
422
422
422
422
422
422
423
423
423
423
423
424
424
424
424
424
425
425
425
425

025-xxx FIP
025-596 Diag HDD Mentenance Fail .............................................................................
025-597 Diag HDD Initialize Fail ....................................................................................

427
427

026-xxx FIP
026-400
026-700
026-701
026-702
026-703
026-704
026-705
026-706
026-707
026-708
026-709
026-710
026-711
026-712
2010/08
2-13

Exceed the number of connection of USB Host Fail ........................................


LDAP protocol MAX error.................................................................................
Adress Book request overflow .........................................................................
Adress Book directory service overflow ...........................................................
Abort with Logout .............................................................................................
DocuWorks Error..............................................................................................
DocuWorks Short of Memory ...........................................................................
DocuWorks Print Prohibited .............................................................................
DocuWorks Unlock Failed................................................................................
URL data size over...........................................................................................
URL hdd full .....................................................................................................
S/MIME unsupported cipher decrypt fail ..........................................................
Multi-page file size over ...................................................................................
HTTP out job overlap error...............................................................................

429
429
429
429
429
429
430
430
430
430
430
430
431
431

Troubleshooting

Troubleshooting
026-713
026-714
026-715
026-716
026-717
026-718
026-719
026-720
026-721
026-722
026-723
026-724
026-725
026-726
026-727
026-728
026-729
026-730
026-731
026-732
026-733
026-734

Couldnt detect proxy server automatically. ......................................................


Couldnt connect to Xerox server or proxy. .......................................................
Connection to Xerox server has timed out. ......................................................
An invalid state message received from server................................................
Invalid network settings were found. ................................................................
PS Print Instruction Fail....................................................................................
Internal error in Scan........................................................................................
Media full ..........................................................................................................
Media access fail..............................................................................................
Media format fail...............................................................................................
Media access fail..............................................................................................
Remote Download file size error ......................................................................
Remote Download file checksum error ............................................................
Options inconsistent .........................................................................................
Media filepath fail .............................................................................................
WSD Scan Network Access Fail ......................................................................
WSD Scan Data Transfer Fail ..........................................................................
Can't Detect Paper Size Of Specified Tray ......................................................
PJL PIN Number Fail........................................................................................
PJL Printcount Range Over Fail.......................................................................
PJL Password Fail............................................................................................
Can not change to the PJLDIAG MODE ..........................................................

431
431
432
432
432
432
432
433
433
433
433
433
434
434
434
434
434
434
435
435
435
435

027-xxx FIP
027-400
027-442
027-443
027-444
027-445
027-446
027-447
027-452
027-500
027-501
027-502
027-503
027-504
027-513
027-514
027-515
027-516
027-518
027-519
027-520
027-521
027-522
027-523
027-524
027-525
027-526
027-527

Net Off Line ......................................................................................................


Duplicat IP address ..........................................................................................
DNS renewal failure of dynamic .......................................................................
Duplicat IP address ..........................................................................................
Illegal IP address..............................................................................................
Duplicat IP address ..........................................................................................
Duplicat IP address ..........................................................................................
Duplicat IP address ..........................................................................................
SMTP Server Fail for Mail IO ...........................................................................
POP Server Fail for Mail IO..............................................................................
POP Authentication Fail for Mail IO..................................................................
POP server communication timeout.................................................................
Response reception is not expected from server .............................................
SMB Scan client has no right to access. ..........................................................
Host name solution error in SMB .....................................................................
DNS server un-sets up in SMB ........................................................................
Server connection error in SMB .......................................................................
Login name or a password error in SMB..........................................................
Scanning picture preservation place error in SMB ...........................................
File name acquisition failure from SMB server.................................................
File name suffix limit over in SMB ....................................................................
File creation failure in SMB ..............................................................................
Lock folder creation failure in SMB...................................................................
Folder creation failure in SMB ..........................................................................
File delete failure in SMB .................................................................................
Lock folder delete failure in SMB......................................................................
Folder delete failure in SMB .............................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-14

437
437
437
437
438
438
438
438
438
439
439
439
439
439
440
440
440
440
441
441
441
441
442
442
442
442
442

Version 1.2
027-528
027-529
027-530
027-531
027-532
027-533
027-543
027-547
027-548
027-549
027-564
027-565
027-566
027-569
027-572
027-573
027-574
027-576
027-578
027-584
027-585
027-586
027-587
027-588
027-589
027-590
027-591
027-599
027-600
027-700
027-701
027-702
027-703
027-704
027-705
027-706
027-707
027-708
027-709
027-710
027-711
027-712
027-713
027-714
027-715
027-716
027-717
027-720
027-721
027-722
027-723

Data write-in failure to SMB server ..................................................................


Data read failure from SMB server ..................................................................
File name duplicate failure in SMB ..................................................................
SMB scan filing policy injustice ........................................................................
NEXTNAME.DAT file access error in SMB ......................................................
Internal error in SMB Scan...............................................................................
SMB server name specification error...............................................................
SMB Protocol error 4-007 ................................................................................
SMB Protocol error 4-008 ................................................................................
SMB Protocol error 4-009 ................................................................................
SMB Protocol error 4-024 ................................................................................
SMB Protocol error 4-025 ................................................................................
SMB Protocol error 4-026 ................................................................................
SMB (TCP/IP)is not started..............................................................................
SMB Protocol error 4-032 ................................................................................
SMB Protocol error 4-033 ................................................................................
SMB Protocol error 4-034 ................................................................................
SMB Protocol error 4-036 ................................................................................
SMB Protocol error 4-038 ................................................................................
SMB Protocol error 4-044 ................................................................................
SMB Protocol error 4-045 ................................................................................
SMB Protocol error 4-046 ................................................................................
SMB Protocol error 4-047 ................................................................................
SMB Protocol error 4-048 ................................................................................
SMB Protocol error 4-049 ................................................................................
SMB Protocol error 4-050 ................................................................................
SMB Protocol error 4-051 ................................................................................
SMB Protocol error 4-other ..............................................................................
ExtPrint Check Mode Error ..............................................................................
Mail address domain err ..................................................................................
Disconnect network cable ................................................................................
Certificate for addresses, was not found.........................................................
Certificate for addresses, was expired .............................................................
Certificate for addresses, was untrusted..........................................................
Certificate for addresses, was revoked ............................................................
Certificate not found.........................................................................................
Certificate expired ............................................................................................
Certificate untrusted.........................................................................................
Certificate revoked ...........................................................................................
S/MIME mail was disabled ...............................................................................
S/MIME mail sender certificate not found ........................................................
S/MIME mail sender certificate not valid ..........................................................
S/MIME mail was altered .................................................................................
S/MIME mail sender impersonation .................................................................
S/MIME mail certficate not support ..................................................................
No-Signed mail receipt was rejected ...............................................................
No MX Record at the DNS...............................................................................
Ext Srv. Host Not Found ..................................................................................
Ext Srv. Not Found...........................................................................................
Ext Srv. Timeout Fail........................................................................................
Ext Srv. Authentication Fail ..............................................................................

443
443
443
443
443
443
444
444
444
444
444
445
445
445
446
446
446
446
446
446
447
447
447
447
447
448
448
448
448
448
449
449
449
449
449
449
449
450
450
450
450
450
450
451
451
451
451
451
452
452
452

027-724
027-725
027-726
027-727
027-728
027-730
027-731
027-732
027-733
027-734
027-735
027-736
027-737
027-739
027-740
027-741
027-742
027-743
027-744
027-745
027-746
027-750
027-751
027-752
027-753
027-754
027-760
027-761
027-762
027-763
027-770
027-771
027-772
027-773
027-774
027-775
027-776
027-777
027-778
027-779
027-796
027-797
027-910
027-911
027-912
027-913
027-914
027-915
027-916
027-917

Ext Srv. Access Fail .........................................................................................


Ext Srv. Operation Fail .....................................................................................
Ext Srv. Unknown State ...................................................................................
Ext Srv. Req Invalid Params ............................................................................
Ext Srv. Req File Exceed .................................................................................
SMTP mail division error ..................................................................................
Server Limit Err ................................................................................................
Server Access Err ............................................................................................
Server SSL Err .................................................................................................
Server Certificate Err........................................................................................
Device SSL Config Err .....................................................................................
Device Certificate Err .......................................................................................
Template Server Read ERR ............................................................................
Invalid Template Server Path...........................................................................
Template Server Login ERR ............................................................................
Template Server Connect Fail .........................................................................
HD File System Full .........................................................................................
Template Server Install ERR............................................................................
Template Server ADD ERR (DNS Library) ......................................................
Template Server ADD ERR (DNS address).....................................................
JobTemplate Pool Server Not Ready...............................................................
Fax document incongruent...............................................................................
Job Template analysis error.............................................................................
Must user un inputting......................................................................................
Job flow service request disabled ....................................................................
Job flow service File signature setting mismatch .............................................
XJT Command Fail ..........................................................................................
Web Print time out............................................................................................
Illegal Web Print job ticket................................................................................
Auditron - Cannot Verify User ..........................................................................
PDL Error .........................................................................................................
DFE Disk Full ...................................................................................................
SMTP server error (HELO Command refusal) .................................................
SMTP server communication timeout ..............................................................
SMTP address inaccurate character................................................................
Too many SMTP address ...............................................................................
SMTP server error (EHLO Command refusal) .................................................
SMTP server un-supports SMTP-AUTH. .........................................................
There is no mode specified by SMTP-AUTH. ..................................................
It attestation-fails by SMTP-AUTH ...................................................................
Email Not Printed .............................................................................................
Invalid Output Destination ................................................................................
Manual duplex operation(Back Print from Tray7).............................................
Manual duplex(Back Print from Tray6).............................................................
Manual duplex(Back Print from Tray5).............................................................
Manual duplex(Back Recovery - Front Print) ...................................................
Manual duplex(Back Recovery - Front Print) ...................................................
Manual duplex(Back Recovery - Front Print) ...................................................
Manual duplex(Back Recovery - Back Print)....................................................
Manual duplex(Back Recovery - Back Print)....................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

452
452
452
453
453
453
453
453
453
454
454
454
454
454
455
455
455
455
455
455
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456
456
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457
457
457
457
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458
458
458
459
459
459
459
459
459
459
460
460
460
460
460

027-918 Manual duplex(Back Recovery - Back Print)....................................................

460

028-xxx FIP
028-910 Wrong Fuser Type Fail.....................................................................................

461

033-xxx FIP
033-310
033-311
033-312
033-313
033-314
033-315
033-316
033-317
033-318
033-319
033-320
033-321
033-322
033-323
033-324
033-325
033-326
033-327
033-328
033-329
033-330
033-331
033-332
033-333
033-334
033-335
033-336
033-337
033-338
033-339
033-363
033-500
033-501
033-502
033-503
033-504
033-505
033-506
033-507
033-508
033-509
033-510
033-511
033-512
2010/08
2-15

Fax Charge Function Fail By Multi Channel.....................................................


Invalid Addressbook Data are Registered........................................................
Controller not respond when system is changing mode ..................................
USB disconnected............................................................................................
Controller ROM Fax Card ROM mismatch......................................................
USB Fatal Error................................................................................................
FAX Device Cont Error.....................................................................................
FAX Device Error .............................................................................................
Image Processing Error ...................................................................................
Fax Control task detects error..........................................................................
Controller not respond when system is Booting...............................................
Fax Card not respond when system is Booting................................................
FAX Card I/F timeout .......................................................................................
FAX Card Mini I/F timeout................................................................................
USB state change Error ...................................................................................
FCM Fatal Error ...............................................................................................
Mini Manager Fatal Error .................................................................................
FCM no response to stop request....................................................................
Failed to initialize fax log ..................................................................................
Detected fax process failuer.............................................................................
FoIP Unrecoverable Error ................................................................................
FoIP Controller Init Fail ....................................................................................
FoIP Cont not respond when system is Booting ..............................................
FoIP Cont not respond when system is sleeping .............................................
Can not send a message to FoIP CONT .........................................................
Illegal fault code notice.....................................................................................
Access to a non-mounted channel...................................................................
FaxCard mismatch ...........................................................................................
Illegal type of FaxBox.......................................................................................
faxc2 not respond when system is sleeping.....................................................
Fax Card Reset (Reboot) .................................................................................
No CS after RS Req.........................................................................................
No Appropriate PIX Data..................................................................................
Post-message resend exceeded......................................................................
T1 Timeout .......................................................................................................
T2 Timeout .......................................................................................................
T5 Timeout .......................................................................................................
DCN Receive ...................................................................................................
Unable to receive by remote ............................................................................
Destination Polling Error ..................................................................................
DCS/NSS Resend Exceeded...........................................................................
Fallback Error...................................................................................................
No response after 3rd DTC/NSC .....................................................................
Remote has no Relay.......................................................................................

463
463
463
463
463
463
463
464
464
464
464
464
464
464
465
465
465
465
465
465
466
466
466
466
466
466
466
467
467
467
467
467
467
467
468
468
468
468
468
468
469
469
469
469

Troubleshooting

Troubleshooting
033-513
033-514
033-516
033-517
033-518
033-519
033-520
033-521
033-522
033-523
033-524
033-525
033-526
033-527
033-528
033-529
033-530
033-531
033-532
033-533
033-534
033-535
033-536
033-537
033-538
033-539
033-540
033-541
033-542
033-543
033-544
033-545
033-546
033-547
033-548
033-549
033-550
033-551
033-552
033-553
033-554
033-555
033-556
033-557
033-558
033-559
033-560
033-561
033-562
033-563
033-564

Remote has no Mailbox....................................................................................


Carrier Down Detected.....................................................................................
EOR Receive....................................................................................................
ECM Phase C Flag Timeout.............................................................................
Remote cannot receive SUB. ...........................................................................
PTX has no SEP capability ..............................................................................
Remote cannot receive passward ....................................................................
Transmission Canceled via DTMF ...................................................................
DTMF I/F Timeout ............................................................................................
Line 1 not connected ........................................................................................
Line 2 not connected ........................................................................................
Line 3 not connected ........................................................................................
ECM Error ........................................................................................................
EOR Send ........................................................................................................
RTN Send.........................................................................................................
RTN Receive ....................................................................................................
DTMF Illegal Procedure Error .........................................................................
DTMF Procedure Error.....................................................................................
Illegal Command Received ..............................................................................
T.30 Protocol Error ...........................................................................................
Unsupported Function at Remote ....................................................................
DCN Receive at Phase B Send........................................................................
Ring Stopped before Fax Device Release .......................................................
In and out call conflict.......................................................................................
Fax Sending Image Process Error ...................................................................
Fax Receiving Image Process Error.................................................................
Fax Printing Image Process Error ....................................................................
No destination specified ...................................................................................
Selected Channel Dial Error.............................................................................
Dial Error (Incorrect Dial Data.) ........................................................................
Busy tone detect...............................................................................................
T0 Timeout .......................................................................................................
Cannot detect dial tone ....................................................................................
Abort during transmission.................................................................................
No manual send line.........................................................................................
Fax service disabled.........................................................................................
cannot diable FAX service................................................................................
Internal I/F Error ...............................................................................................
too many Error lines .........................................................................................
no mailbox/relay ...............................................................................................
Wrong Password/Receive Banned...................................................................
incorrect password ...........................................................................................
Wrong Password/Send Banned .......................................................................
Desinations or Sevices Exceeded....................................................................
remote ID is in black list ...................................................................................
no remote ID.....................................................................................................
illegal authentication ID ....................................................................................
cannot do TRESS/RCC job ..............................................................................
held RCC job ....................................................................................................
No printable paper size ....................................................................................
Power Off during transmission .........................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-16
469
469
469
470
470
470
470
470
470
471
471
471
471
471
471
471
472
472
472
472
472
472
473
473
473
473
473
473
473
474
474
474
474
474
474
474
475
475
475
475
475
475
476
476
476
476
476
476
477
477
477

Version 1.2
033-565
033-566
033-567
033-568
033-569
033-570
033-571
033-572
033-573
033-574
033-575
033-576
033-577
033-578
033-580
033-581
033-582
033-583
033-584
033-585
033-586
033-587
033-588
033-589
033-590
033-591
033-592
033-593
033-710
033-711
033-712
033-713
033-714
033-715
033-716
033-717
033-718
033-719
033-720
033-721
033-722
033-724
033-725
033-726
033-727
033-728
033-730
033-731
033-732
033-733
033-734

No. of Desinations Exceeded...........................................................................


No destination specified...................................................................................
Dial Error (Incorrect Dial Data.)........................................................................
FCM watchdog timeout in FAX comm .............................................................
Detected image direction conflict .....................................................................
Retry Over(no shutdown notification setting) ...................................................
Manual send job canceled(FaxReportLogFull) ................................................
FaxReport print job canceled(JobFull occured) ...............................................
domain regulation check error .........................................................................
Access to a non-mounted channel...................................................................
Modem Polarity Inversion Detected .................................................................
Inaccurate dial data..........................................................................................
Modem Image Under Run................................................................................
Modem Frame Size Over .................................................................................
Missing VoIP Gateway.....................................................................................
Access Authentication failure...........................................................................
Mismatched ability ...........................................................................................
Temporarily unavailable ...................................................................................
SIP request timeout .........................................................................................
SIP request error..............................................................................................
T38 Protocol Not Ready...................................................................................
T38 Session Error ............................................................................................
T38 Packet Lost ...............................................................................................
T38 Malformed Packet Received.....................................................................
T38 Send Error ................................................................................................
FoIP Max Sessions Over .................................................................................
FoIP Internal Timeout ......................................................................................
Canceled By Remote Peer ..............................................................................
Document does not exist .................................................................................
Illegal Page inside Document ..........................................................................
System Memory exceeded ..............................................................................
No specified Chain Link ...................................................................................
Scan Error (No specified doc) ..........................................................................
Cannot start job................................................................................................
No specified Mailbox........................................................................................
Incorrect Password ..........................................................................................
No Document in Mailbox ..................................................................................
Fax job Canceld not recovery job ....................................................................
Document Creation Failed ...............................................................................
Fax Page Creation Failed ................................................................................
Fax immediate send store job canceled ..........................................................
Fax receive memory over flow .........................................................................
Insufficient HDD Space....................................................................................
Cannot print 2-Sided ........................................................................................
Cannot rotate image ........................................................................................
Auto print canceled ..........................................................................................
Fax Service recovery error...............................................................................
Inconsistent Instructions ..................................................................................
Print job canceled by forced polling .................................................................
Fax document number get error ......................................................................
Fax Print Suspension.......................................................................................

477
477
477
477
478
478
478
478
478
478
479
479
479
479
479
479
479
480
480
480
480
480
480
481
481
481
481
481
481
482
482
482
482
482
482
482
483
483
483
483
483
483
483
484
484
484
484
484
484
484
485

033-735
033-736
033-737
033-738
033-740
033-741
033-742
033-743
033-744
033-745
033-746
033-747
033-748
033-749
033-750
033-751
033-755
033-790
033-791
033-792

Fax Memory Allocate Timeout .........................................................................


Internet FAX Off Ramp fail ...............................................................................
Fax card job canceled ......................................................................................
JBIG Information fail.........................................................................................
Fax immediate receive print canceled..............................................................
Fax page read open timeout ............................................................................
Fax page read close timeout............................................................................
Fax page write open timeout............................................................................
Fax page write close timeout ...........................................................................
Fax data write timeout......................................................................................
Fax data read timeout ......................................................................................
Fax Service don't start by cross ope ................................................................
Fax Service illigal sequence.............................................................................
Fax card Memory Error ....................................................................................
Fax format error ...............................................................................................
Activity Report suspended by Printing Inhibition ..............................................
Fax printing is canceled by the defect of Fax card...........................................
EP-DX Call Wait (Not Redial count).................................................................
EP-DX Call Wait (Redial count) .......................................................................
EP-DX Call Stop...............................................................................................

485
485
485
485
485
485
485
486
486
486
486
486
486
487
487
487
487
487
487
488

034-xxx FIP
034-211
034-212
034-500
034-501
034-502
034-503
034-504
034-505
034-506
034-507
034-508
034-509
034-510
034-511
034-512
034-513
034-514
034-515
034-519
034-520
034-521
034-522
034-523
034-524
034-525
034-526
034-527
034-528

Slot1 Board failure............................................................................................


Slot2 Board failure............................................................................................
Dial Error (Incorrect Dial Data.)........................................................................
Selected Channel Dial Error.............................................................................
Fax Internal Must Parameter Error...................................................................
Fax Internal High Layer Service Error..............................................................
Fax Stored Memory Exceeded.........................................................................
Fax Work Memory Exceeded...........................................................................
Unsupported Function at Remote ....................................................................
Password Check Error .....................................................................................
Transmission Canceled via DTMF ...................................................................
DTMF Illegal Procedure Error ..........................................................................
DTMF Procedure Error.....................................................................................
Unable to Send File at Remote ........................................................................
Detect Endless Loop ........................................................................................
Receive Command Error..................................................................................
Requested Function Unsupported ...................................................................
Illegal Command Received ..............................................................................
No. of Desinations Exceeded...........................................................................
No. of Sevices Exceeded .................................................................................
Internal I/F Error ...............................................................................................
No manual send Line .......................................................................................
Fax service disabled ........................................................................................
Unable to cancel operation ..............................................................................
Specified Chainlink not exist ............................................................................
Chainlink No. out of scope ...............................................................................
Dial Control Error .............................................................................................
Cannot perform manual send...........................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

489
489
489
489
489
489
489
489
490
490
490
490
490
490
491
491
491
491
491
491
491
492
492
492
492
492
492
492

034-529
034-530
034-550
034-700
034-701
034-702
034-703
034-704
034-705
034-706
034-707
034-708
034-709
034-710
034-711
034-712
034-713
034-714
034-715
034-716
034-717
034-718
034-719
034-720
034-721
034-722
034-723
034-724
034-725
034-726
034-727
034-728
034-729
034-730
034-731
034-732
034-733
034-734
034-735
034-736
034-737
034-738
034-739
034-740
034-741
034-742
034-743
034-744
034-745
034-746
2010/08
2-17

No printable paper size ....................................................................................


DTMF I/F Timeout ............................................................................................
Downloader Fail ...............................................................................................
GCPLock-G3DicepBusy-CodecHang ..............................................................
Software Reset.................................................................................................
No destination specified ...................................................................................
D Channellink cut from network .......................................................................
ISDN D Channel Data Link Error .....................................................................
ISDN Layer 1 Stopped-Power on.....................................................................
ISDN Layer 1 Stopped-Power off.....................................................................
FRMR Received...............................................................................................
Illegal Frame Received N(R)............................................................................
Illegal Frame Received ....................................................................................
DL Link Establishment Received .....................................................................
Waiting for link Timeout....................................................................................
Internal Error (Interrupt) ...................................................................................
Timeout-Transmission canceled ......................................................................
Line Disconnected-Timeout T305 ....................................................................
Line Disconnected-Timeout 3082 ....................................................................
Connection Timeout (T313) .............................................................................
Resume Timeout..............................................................................................
Normal Disconnection ......................................................................................
No free and available lines...............................................................................
Timeout (60s,T330,309,301,310).....................................................................
Error (Format, Contents) ..................................................................................
Suspension Timeout ........................................................................................
No Timer Assigned...........................................................................................
Illegal Sequence...............................................................................................
L3 Task Internal Error ......................................................................................
HD81501 I/F Buffer Busy .................................................................................
No Reply for 3 sec. for 1300Hz ........................................................................
Invalid Destination............................................................................................
Line cut, In-Channel PB Send..........................................................................
In and out call conflict.......................................................................................
Fax Network Cut (Setup Error).........................................................................
Fax Network Cut due to Timeout .....................................................................
Incorrect Sequence,Call Status........................................................................
HI Task Internal Error.......................................................................................
Connect only to ISDN D Channel.....................................................................
Wrong notice from fax network ........................................................................
Incoming call response error............................................................................
Layer 1 Start Up Error ......................................................................................
Layer 1 not synchronized .................................................................................
Transmission of Frame Error ...........................................................................
Unable to Send Frame .....................................................................................
Frame Send Underrun Detected ......................................................................
Abnormal frame-sending DMA.........................................................................
Unacceptable Channel.....................................................................................
Outgoing call to channel set.............................................................................
No usable lines.................................................................................................

493
493
493
493
493
493
494
494
494
494
494
494
494
495
495
495
495
495
495
496
496
496
496
496
496
497
497
497
497
497
497
497
498
498
498
498
498
498
499
499
499
499
499
499
499
499
500
500
500
500

Troubleshooting

Troubleshooting
034-747
034-748
034-749
034-750
034-751
034-752
034-753
034-754
034-755
034-756
034-757
034-758
034-759
034-760
034-761
034-762
034-763
034-764
034-765
034-766
034-767
034-768
034-769
034-770
034-771
034-772
034-773
034-774
034-775
034-776
034-777
034-778
034-779
034-780
034-781
034-782
034-783
034-784
034-785
034-786
034-787
034-788
034-789
034-790
034-791
034-792
034-793
034-794
034-795
034-796
034-797

Switching equipment congestion......................................................................


Specified line cannot be used ..........................................................................
Network Conjestion Error .................................................................................
Network Error ...................................................................................................
Temporary Network Error.................................................................................
Destination terminal busy .................................................................................
Destination not responding...............................................................................
No response from Destination..........................................................................
Destination rejecting call ..................................................................................
Destination Faulty.............................................................................................
Others (Normal, Semi-normal) .........................................................................
Incorrect Destination Fax Dial No.....................................................................
No Relay Network Route..................................................................................
No Line To Destination.....................................................................................
Incorrect Format Destination Fax No. ..............................................................
Facility rejected ................................................................................................
Com. Capability disallowed ..............................................................................
Com. Capability not configured ........................................................................
Error by service,feature limit.............................................................................
Selected com. not implemented .......................................................................
Selected mode not implemented......................................................................
Restricted Digital Info. Only..............................................................................
Error by service, feature ...................................................................................
Reply to status query........................................................................................
Access information discarded ..........................................................................
Inter-working connection error..........................................................................
Invalid Dial No. Specified .................................................................................
Invalid Line Specified .......................................................................................
Others (Invalid Message Class) .......................................................................
Insufficient Required Info..................................................................................
Undefined Message Type ................................................................................
Incorrect Message or Type...............................................................................
No information, or not defined ..........................................................................
Invalid Information ............................................................................................
Call Status, Message Mismatch .......................................................................
Error cleared due to timeout.............................................................................
Other Errors (Operation, etc)............................................................................
Destination No. Changed .................................................................................
Incompatible destination...................................................................................
Call identity not in use ......................................................................................
Call identity in use ............................................................................................
Show other causes...........................................................................................
G4 Presentation Illegal Event...........................................................................
Line 0 (Ext) not connected ...............................................................................
Line 1 not connected ........................................................................................
Line 2 not connected ........................................................................................
Line 3 not connected ........................................................................................
Line 4 not connected ........................................................................................
Line 5 not connected ........................................................................................
Dial Error (Incorrect Fax No. 2) ........................................................................
Communication Parameter Error......................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-18
500
500
500
501
501
501
501
501
501
501
502
502
502
502
502
502
502
503
503
503
503
503
503
504
504
504
504
504
504
504
504
505
505
505
505
505
505
505
506
506
506
506
506
506
506
507
507
507
507
507
507

Version 1.2
034-798 Data Parameter Error.......................................................................................
034-799 Auto Dial without dial data ...............................................................................

507
508

035-xxx FIP
035-550
035-700
035-701
035-702
035-703
035-704
035-705
035-706
035-707
035-708
035-709
035-710
035-711
035-712
035-713
035-714
035-715
035-716
035-717
035-718
035-719
035-720
035-721
035-722
035-723
035-724
035-725
035-726
035-727
035-728
035-729
035-730
035-731
035-732
035-733
035-734
035-735
035-736
035-737
035-738
035-739
035-740
035-741
035-742
035-743
035-744
035-745

Downloader Fail ...............................................................................................


Modem faulty ...................................................................................................
T1 Transmission Timeout ................................................................................
Destination Receive Rejected..........................................................................
DCN Receive at Phase B Send .......................................................................
Destination Polling Error ..................................................................................
DCS/NSS Resend Exceeded...........................................................................
Fallback Error...................................................................................................
Wrong Password/Receive Banned ..................................................................
Post-message resend exceeded .....................................................................
RTN Receive....................................................................................................
PIN Receive .....................................................................................................
DCN Receive at Phase D ................................................................................
No response after 3 NSC.................................................................................
T2 timeout after sending FTT...........................................................................
DCN Received after NSC/DTC ........................................................................
Wrong Password-Polling Error.........................................................................
No past message-T2 Timeout..........................................................................
RTN Send ........................................................................................................
Receive T1 Timeout.........................................................................................
Busy tone detected at Phase-B .......................................................................
Unable to receive by remote ............................................................................
DCN Received at Phase B...............................................................................
Wrong frame length of 300bps.........................................................................
No CD after receiving flag................................................................................
DCN Receive after sending FTT ......................................................................
Remote has no Mailbox/Relay .........................................................................
PhaseC cannot receive-10 secs ......................................................................
50% Error during G3 Receive ..........................................................................
C EOL cannot receive in 10 sec ......................................................................
Carrier Down Detected ....................................................................................
No CS with Phase-C High Speed ....................................................................
Fax V.8 Error....................................................................................................
Fax V.34 PCH CD Off ......................................................................................
Fax V.34 C/PCH CS None...............................................................................
Polling ERR at Remote Step V8 ......................................................................
No Doc. in Polling Box Step V8 .......................................................................
No reply DCN after sending CTC.....................................................................
No reply DCN after sending EOR ....................................................................
No reply DCN after sending RR.......................................................................
Fax T5 Timeout................................................................................................
Sending stopped after EOR Send....................................................................
ECM Phase C Flag Timeout ............................................................................
EOR Send or Receive......................................................................................
Remote cannot receive SUB............................................................................
Remote cannot receive password....................................................................
PTX has no SEP capability ..............................................................................

509
509
509
509
509
509
510
510
510
510
510
511
511
511
511
511
511
512
512
512
512
512
512
513
513
513
513
513
513
514
514
514
514
514
515
515
515
515
515
515
516
516
516
516
516
516
517

035-746
035-747
035-748
035-749
035-750
035-751
035-752
035-753
035-754
035-755
035-756
035-757
035-758
035-759
035-760
035-761
035-762

Busy-Cannot detect dial tone ...........................................................................


Abort while dialing ............................................................................................
Abort during transmission ................................................................................
No reply from remote station............................................................................
Power Off during transmission .........................................................................
Doc. send operation canceled..........................................................................
No. of Job Restriction Error..............................................................................
Fax Memory Full ..............................................................................................
File management memory full..........................................................................
File Add Page Error..........................................................................................
Cannot add page..............................................................................................
No Receive Page .............................................................................................
No specified file or page...................................................................................
No specified job................................................................................................
File common processing error..........................................................................
File other processing error ...............................................................................
Line cut during ISDN ........................................................................................

517
518
518
518
518
518
518
518
519
519
519
519
519
519
519
520
520

036-xxx FIP
036-500
036-501
036-502
036-503
036-504
036-505
036-506
036-507
036-508
036-509
036-510
036-511
036-512
036-513
036-514
036-515
036-516
036-517
036-518
036-519
036-520
036-521
036-522
036-523
036-524
036-525
036-526
036-527
036-528
036-529
036-530

Illegal PDRP Parameter ...................................................................................


Illegal RDPBP Parameter.................................................................................
Illegal RDPBN Parameter ................................................................................
Illegal RDCLP Parameter.................................................................................
Illegal RDGR Parameter ..................................................................................
Undefined response .........................................................................................
Not negotiable ..................................................................................................
RDPBP Receive at full capacity .......................................................................
RDPBN Receive Terminal Error.......................................................................
RDPBN Receive Others...................................................................................
RDGR Receive.................................................................................................
Illegal procedure 1551......................................................................................
Illegal CDS Parameter .....................................................................................
Illegal CDC Parameter .....................................................................................
Illegal CDE Parameter .....................................................................................
Illegal CDD Parameter .....................................................................................
Illegal CDR Parameter .....................................................................................
Illegal CDPB Parameter ...................................................................................
Illegal CDCL Parameter ...................................................................................
Undefined Command .......................................................................................
Not Negotiable CDS Receive...........................................................................
Not Negotiable CDC Receive...........................................................................
CDD Receive Terminal Error ...........................................................................
Other than above CDD receive ........................................................................
CDR Receive Terminal Error ...........................................................................
Other than above CDR receive ........................................................................
Illegal CDUI (Normal Doc.)...............................................................................
Illegal CDUI (Operator Doc.) ............................................................................
Illegal CDUI (Control Doc.)...............................................................................
Illegal CDUI (Monitor Doc.) ..............................................................................
CDSReceive-Illegal Document.........................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

521
521
521
521
521
521
521
522
522
522
522
522
522
522
522
523
523
523
523
523
523
523
524
524
524
524
524
524
525
525
525

036-531
036-532
036-533
036-534
036-535
036-536
036-537
036-538
036-539
036-540
036-541
036-542
036-550
036-700
036-701
036-702
036-703
036-704
036-705
036-706
036-707
036-708
036-709
036-710
036-711
036-712
036-713
036-714
036-715
036-716
036-717
036-718
036-719
036-720
036-721
036-722
036-723
036-724
036-725
036-726
036-727
036-728
036-729
036-730
036-731
036-732
036-733
036-734
036-735
036-736
2010/08
2-19

DMA channel 1 illegal closing ..........................................................................


DMA channel 2 illegal closing ..........................................................................
Cannot convert resources ................................................................................
Decode Error in Data Convert..........................................................................
White Line Transfer Error (Compress) .............................................................
White Line Transfer Error (Decomp) ................................................................
No RTC during data convert ............................................................................
Doc. descriptor analysis error ..........................................................................
Page Descriptor Analysis Error ........................................................................
Text Unit Analysis Error ...................................................................................
Page boundary without TU...............................................................................
Relay Broadcast error in G4.............................................................................
Downloader Fail ...............................................................................................
G4 Communication Error .................................................................................
Receiving variable N(R) error...........................................................................
Info frame size exceeded (NI) ..........................................................................
Monitor/Unnumbered frame error.....................................................................
Undefined Command/Response 1104 .............................................................
N2 timeout of Receive Timer............................................................................
SABM Wait Timeout in G4 ...............................................................................
UA wait Timeout in G4 .....................................................................................
Cannot establish link in G4 ..............................................................................
DISC receive before link close .........................................................................
FRMR Receive (Z=1) .......................................................................................
FRMR Receive (Y=1).......................................................................................
FRMR received (Z=1) W=1 ..............................................................................
FRMR Receive (W=1)......................................................................................
Global Address Receive...................................................................................
Line Open Timeout in G4 .................................................................................
Wrong LSI Send (Busy Timeout) .....................................................................
Abnormal LSI operation ...................................................................................
Disconnection Notice Timeout .........................................................................
C Line On but I Line Off ...................................................................................
C Line Off but I Line On ...................................................................................
I Line Off during Transmission .........................................................................
Call cut during flag detect.................................................................................
Call cut while awaiting UA................................................................................
Call cut while awaiting SABM...........................................................................
Disc received before session ...........................................................................
Illegal header received .....................................................................................
Illegal parameter of CC packet.........................................................................
Illegal parameter of CN packet.........................................................................
Illegal parameter of DT packet .........................................................................
Illegal parameter of RI packet ..........................................................................
Illegal parameter of IT packet...........................................................................
Illegal parameter of CI packet ..........................................................................
Illegal parameter of CF packet .........................................................................
Undefined Packet Received.............................................................................
CC Wait Timeout..............................................................................................
CF Wait Timeout ..............................................................................................

525
525
525
526
526
526
526
526
526
526
527
527
527
527
527
527
527
528
528
528
528
528
528
529
529
529
529
529
529
529
530
530
530
530
530
530
530
531
531
531
531
531
531
532
532
532
532
532
532
532

Troubleshooting

Troubleshooting
036-737
036-738
036-739
036-740
036-741
036-742
036-743
036-744
036-745
036-746
036-747
036-748
036-749
036-750
036-751
036-752
036-753
036-754
036-755
036-756
036-757
036-758
036-759
036-760
036-761
036-762
036-763
036-764
036-765
036-766
036-767
036-768
036-769
036-770
036-771
036-772
036-773
036-774
036-775
036-776
036-777
036-778
036-779
036-780
036-781
036-782
036-783
036-784
036-785
036-786
036-787

CI received before G4 session .........................................................................


DT Packet P(S ), P(R ) Error ............................................................................
RR, RNR Packet P(S) Error .............................................................................
Busy Timeout ...................................................................................................
SI received in transmission ..............................................................................
SF received in transmission .............................................................................
DT Packet D Bit Error.......................................................................................
G4 Wait for Reply Timeout ...............................................................................
G4 CN Wait Timeout ........................................................................................
G4 Data Link Disconnect Notice Timeout ........................................................
Fast select response received..........................................................................
Receive remote charge request .......................................................................
Abnormal LCGN ...............................................................................................
Illegal procedure 1301......................................................................................
Illegal TCA Parameter ......................................................................................
Illegal TCR Parameter......................................................................................
Illegal TCC Parameter......................................................................................
Illegal TBR Parameter ......................................................................................
Illegal TDT Parameter ......................................................................................
Undefined transport block ................................................................................
TCA Wait Timeout ............................................................................................
TCR Wait Timeout............................................................................................
TCC Wait Timeout............................................................................................
TBR Wait Timeout ............................................................................................
TDT block size error .........................................................................................
G4 NetWork Disconnect Notice Timeout..........................................................
Illegal procedure 1401......................................................................................
Illegal CSS Parameter......................................................................................
Illegal CSE Parameter......................................................................................
Illegal CSA Parameter......................................................................................
Illegal CSUI Parameter.....................................................................................
Illegal CSCC Parameter ...................................................................................
Illegal RSSP Parameter ...................................................................................
Illegal RSSN Parameter ...................................................................................
Illegal RSEP Parameter ...................................................................................
Illegal RSAP Parameter ...................................................................................
Illegal RSUI Parameter.....................................................................................
Illegal RSCCP Parameter.................................................................................
Undefined command/response 1413 ...............................................................
RSSN Receive .................................................................................................
G4 Line Disconnect Notice Timeout.................................................................
CSA received (wrong terminal) ........................................................................
CSA Receive (Others)......................................................................................
CSS Wait Timeout............................................................................................
RSSP Wait Timeout .........................................................................................
RSAP Wait Timeout .........................................................................................
RSEP Wait Timeout .........................................................................................
RSCCP Wait Timeout.......................................................................................
CSUI/RSUI Wait Timeout .................................................................................
Incorrect Password (RSSN) .............................................................................
Wrong Password-Polling Error for Remote ......................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-20
533
533
533
533
533
533
534
534
534
534
534
534
534
535
535
535
535
535
535
535
536
536
536
536
536
536
536
537
537
537
537
537
537
537
538
538
538
538
538
538
538
539
539
539
539
539
539
540
540
540
540

Version 1.2
036-788
036-789
036-790
036-791
036-792
036-793
036-794
036-795
036-796
036-797
036-798
036-799

Poll Send Error at Remote ...............................................................................


No Password for RSSP Receive......................................................................
Polling rejected by remote ...............................................................................
Set Password-RSSP Received........................................................................
CSE Received after RSSP Send .....................................................................
Select communication error .............................................................................
Line cut during ISDN mode..............................................................................
Canceled by remote station .............................................................................
Sent without multiple sets ................................................................................
Illegal procedure 1501 .....................................................................................
Illegal RDEP Parameter ...................................................................................
Illegal RDDP Parameter...................................................................................

540
540
540
541
541
541
541
541
541
541
542
542

041-xxx FIP
041-500 Write to IOT-ROM error detection (During DLD method).................................
041-501 Write to IOT-NVM-ROM error detection (During DLD method) .......................

543
543

048-xxx FIP
048-500 IF-Module ROM Write Error .............................................................................

545

049-xxx FIP
049-500
049-700
049-950
049-973

HCS1 ROM Write Error....................................................................................


Out tray changed from stacker1.......................................................................
HCS1 MIX SIZE STACK Fail ...........................................................................
Stacker Extraction button was pushed.............................................................

547
547
547
547

062-xxx FIP
062-394 Cont PWBA Memory Fail .................................................................................
062-500 Write to IISS-ROM error detection (During DLD method) ................................
062-790 Possible Prohibited Originals ...........................................................................

549
549
549

063-xxx FIP
063-500 Write to IISS-Extension-ROM error detection (During DLD method) ...............

551

071-xxx FIP
071-940 Tray#1 LiftUp NG .............................................................................................

553

072-xxx FIP
072-940 Tray#2/TTM#2 LiftUp NG.................................................................................

555

073-xxx FIP
073-940 Tray#3/TTM#3 LiftUp NG.................................................................................

557

074-xxx FIP
074-940 Tray#4 LiftUp NG .............................................................................................

559

077-xxx FIP
077-911 Paper size mismatch, job contniue ..................................................................
077-967 Paper kind mismatch (APS job) .......................................................................
077-968 Paper kind mismatch, job contniue ..................................................................

561
561
561

078-xxx FIP
078-500 Write to HCF-ROM error detection (During DLD method) ...............................
078-940 2000A3-HCF paper misset ..............................................................................

563
563

078-941 2000A3-HCF size mismatch ............................................................................


078-942 4000A3HCF lower tray paper misset ...............................................................
078-943 4000A3HCF lower tray size mismatch .............................................................

563
563
563

093-xxx FIP
093-940 Toner Y CRUM Comm Fail ..............................................................................

565

102-xxx FIP
102-356
102-380
102-381
102-382

EWS Soft Fail...................................................................................................


MF UI cont Soft Fatal error...............................................................................
Data Link Layer Error (UI-Panel)......................................................................
Application Layer Command Error (UI-Panel)..................................................

567
567
567
567

103-xxx FIP
103-310
103-311
103-312
103-313

Hybrid Water Mark Not Exist............................................................................


Hybrid Water Mark Setting Mismatch...............................................................
Hybrid Water Mark Not Exist (Back Side) ........................................................
SW Option Fail (IISS Mem for HWM Not Exist) ...............................................

569
569
569
569

112-xxx FIP
112-700 Punch Dust Near Full .......................................................................................

571

116-xxx FIP
116-210
116-211
116-212
116-220
116-310
116-311
116-312
116-313
116-314
116-315
116-316
116-317
116-318
116-319
116-320
116-321
116-322
116-323
116-324
116-325
116-328
116-329
116-330
116-331
116-332
116-333
116-334
116-336

MediaReader Faital Error.................................................................................


MediaReader Cable No Joint ...........................................................................
MediaLib SW Logic Fail ...................................................................................
Transition to Download Mode Download Initialization Failure..........................
ESS Font ROM DIMM #2 Check Fail...............................................................
ESS Font ROM DIMM #3 Check Fail...............................................................
HDD Encrypt Key Fail ......................................................................................
HDD Encrypt Set Up Fail .................................................................................
Ethernet Address Fail.......................................................................................
ESS RAM DIMM #1 W/R Check Fail ...............................................................
ESS RAM DIMM #2 W/R Check Fail ...............................................................
Standard ROM DIMM Check Fail.....................................................................
Op. ROM DIMM Check Fail .............................................................................
Mismatch Cont ROM and Panel config ............................................................
STREAMZ Soft Fatal error ...............................................................................
System Soft Fatal error ....................................................................................
WebDAV S/W Fail............................................................................................
ESS NVRAM W/R Check Fail ..........................................................................
Exception Fail...................................................................................................
ESS Fan Fail ....................................................................................................
L2 Cache Fail ...................................................................................................
Serial IF Soft Fail..............................................................................................
HDD File System Fail.......................................................................................
Invalid Log Info.................................................................................................
ESS Standard ROM Error ................................................................................
LocalTalk Soft Fail............................................................................................
ESS NVRAM Data Compare Fail.....................................................................
Redirector HD Fail............................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

573
573
573
573
573
573
573
574
574
574
574
574
574
574
575
575
575
575
575
575
576
576
576
576
576
576
576
577

116-337
116-338
116-339
116-340
116-341
116-342
116-343
116-345
116-346
116-347
116-348
116-349
116-350
116-351
116-352
116-353
116-354
116-355
116-356
116-357
116-358
116-359
116-360
116-361
116-362
116-363
116-364
116-365
116-366
116-367
116-368
116-370
116-371
116-372
116-373
116-374
116-375
116-376
116-377
116-378
116-379
116-380
116-381
116-382
116-383
116-384
116-385
116-386
116-387
116-388
2010/08
2-21

SNTP S/W Fail .................................................................................................


JBA fatal error ..................................................................................................
JBA No HD.......................................................................................................
Memory Not Enough ........................................................................................
ROM VER Incorrect .........................................................................................
SESAMi Manager Fail......................................................................................
Main PWBA IC Fail ..........................................................................................
TokenRing Board Fail ......................................................................................
Formatter Fail...................................................................................................
LocaTalk Board Fail .........................................................................................
Redirecter Fail..................................................................................................
SIF Fail to Call Pflite.........................................................................................
AppleTalk Soft Fail ...........................................................................................
EtherTalk Soft Fail............................................................................................
NetWare Soft Fail.............................................................................................
HDD Phisycal Fail ............................................................................................
HDD Product Fail .............................................................................................
Agent Soft Fail..................................................................................................
HDD Format Fail ..............................................................................................
PostScript Error................................................................................................
Salutation Soft Fail ...........................................................................................
PLW Soft Fail ...................................................................................................
SMB Soft Fail ...................................................................................................
Spool Fatal HDD ..............................................................................................
SSDP Soft Fail .................................................................................................
BMLinkS/Print Service Soft Fail .......................................................................
Timer Fail .........................................................................................................
Spool Fatal .......................................................................................................
Report Gen. Soft Fail .......................................................................................
Parallel IF Soft Fail...........................................................................................
Dump Print Fail ................................................................................................
XJCL Fail..........................................................................................................
PCL Decomp S/W Fail .....................................................................................
P-Formatter Fail ...............................................................................................
Dynamic DNS Soft Fail ....................................................................................
Auto Switch Fail ...............................................................................................
I-Formatter Fail.................................................................................................
Port 9100 Software Fail....................................................................................
Video DMA Fail ................................................................................................
MCR Soft Fail...................................................................................................
MCC Soft Fail...................................................................................................
ESS Font ROM DIMM #1 Check Fail...............................................................
ABL Initialize Fail..............................................................................................
ABL Phisycal Initialize Fail ...............................................................................
PIT Lib Failure..................................................................................................
DCS Software Fail............................................................................................
IDC Software Fail .............................................................................................
Incorrect USB port used for FAX......................................................................
MRC HW Fatal Error ........................................................................................
No HD that Should Be......................................................................................

577
577
577
577
577
578
578
578
578
578
578
579
579
579
579
579
580
580
580
580
580
580
580
581
581
581
581
581
581
582
582
582
582
582
582
583
583
583
583
583
584
584
584
584
584
584
585
585
585
585

Troubleshooting

Troubleshooting
116-389
116-390
116-391
116-392
116-393
116-394
116-395
116-396
116-397
116-399
116-700
116-701
116-702
116-703
116-704
116-705
116-706
116-707
116-708
116-709
116-710
116-711
116-712
116-713
116-714
116-715
116-716
116-717
116-718
116-719
116-720
116-725
116-737
116-738
116-739
116-740
116-741
116-742
116-743
116-745
116-746
116-747
116-748
116-749
116-751
116-752
116-771
116-772
116-773
116-774
116-775

No Add-On RAM that Should Be......................................................................


Standard ROM and NVM Version Mismatch....................................................
Illegal code (country/territory/size group) .........................................................
Machine Code Check Fail ................................................................................
AAA Manager S/W Fail ....................................................................................
AAA Manager detect illegal setting Auth. & Acct..............................................
USB Soft Fail....................................................................................................
FIPS140 Self-Test Fail .....................................................................................
AAAmgr illegal setting area coverage threshold. .............................................
MUnder initialization for 10 minutes .................................................................
Image Extension Kit Insufficient Memory .........................................................
Out of Memory-Duplex Fail ..............................................................................
Print with Substitute Font .................................................................................
PostScript LANG Interprete ERR .....................................................................
MediaReaderMedia No Insert(No Job).............................................................
MediaReader Format Error(No Job).................................................................
MediaReader:File Attribute Read Error(No Job) ..............................................
MediaReader:Image File Read Error(No Job)..................................................
MediaReader:File Attribute Read Error(In Job)................................................
MediaReader:Image File Read Error(In Job) ...................................................
HP-GL/2 Memory Overflow ..............................................................................
PLW Size/orientation mismatch .......................................................................
Out of Area-Form REGI ERR ...........................................................................
Job divided by HDD Full...................................................................................
HP-GL/2 Command ERR .................................................................................
Max Form to PLW Registered ..........................................................................
MediaReader File Not Exist..............................................................................
MediaLib:Not Excecute of New Request..........................................................
Selected PLW Form Not Registered ................................................................
XPIF Parameter Cancelled...............................................................................
PCL Memory Low,Page Simplified...................................................................
HDD full for Image Log.....................................................................................
Out of Area-Data REGI ERR............................................................................
Size/orientation mismatch ................................................................................
Out of Disk Area-Form/Logo REGI ERR ..........................................................
Arithmetic Error ................................................................................................
Max Form to Not PLW Registered ...................................................................
Max Logo Registered .......................................................................................
Out of Buffer Area-Form/Logo REGI ERR .......................................................
ART Command ERR ........................................................................................
Selected Form Not Registered .........................................................................
Invalid Page Margin..........................................................................................
Page without Image Draw Data........................................................................
PostScript Font error ........................................................................................
HDD Full Warning ............................................................................................
Print job ticket description warning...................................................................
Invalid JBIG Param DL Fixed ...........................................................................
Invalid JBIG Param D Fixed .............................................................................
Invalid JBIG Param P Fixed .............................................................................
Invalid JBIG Param YD Fixed...........................................................................
Invalid JBIG Param L0 Fixed............................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-22
585
585
586
586
586
586
586
587
587
587
587
587
588
588
588
588
588
588
588
589
589
589
589
589
589
589
590
590
590
590
590
590
590
591
591
591
591
591
591
591
592
592
592
592
592
592
593
593
593
593
593

Version 1.2
116-776
116-777
116-778
116-780
116-790

Invalid JBIG Param MX Fixed..........................................................................


Invalid JBIG Param MY Fixed..........................................................................
Invalid JBIG Par VLENGTH Fixed ...................................................................
Attached Document Error ................................................................................
Stapling Canceled............................................................................................

593
593
593
593
594

117-xxx FIP
117-310 WSD Scan S/W Fail.........................................................................................
117-311 Wrong insertion of security enhancing kit ........................................................
117-312 Device Self Test Error.....................................................................................

595
595
595

118-xxx FIP
118-310 IPSEC Intenal Fail............................................................................................

597

121-xxx FIP
121-310
121-311
121-312
121-313
121-314
121-316
121-317
121-318
121-319
121-320
121-321
121-322
121-323
121-324
121-333
121-334
121-335
121-336
121-337
121-338
121-339
121-340
121-350
121-370

EPSV-Accessory Communication Fail .............................................................


IC Card Auditron Passwd Fail ..........................................................................
IC Card Auditron Accessory Fail ......................................................................
IC Card Auditron Software-key Fail .................................................................
Customize User Prompts Fail ..........................................................................
EP Accessory conflicts with SecureAccess .....................................................
Continuous JOB setting missmatch of EPLyzer ..............................................
Auth/Accout Settings Is Not Supported............................................................
Fax Send Charging and Internet FAX Setting Confliction................................
EP-SV Setting information conflict fail. ............................................................
EP-DX Setting information conflict fail. ............................................................
Controller Price Table Error .............................................................................
Web EP Software Fail......................................................................................
Fax Send Charging And Scan Setting Confliction ...........................................
EPSV-EP M/C Communication Fail .................................................................
EPSV Login Fail...............................................................................................
EPSV Wake Up Answer Fail ............................................................................
Unknown EP Accessory...................................................................................
EP Accessory Self Diag Fail ............................................................................
EPSV Answer Time Out...................................................................................
Price Table Error..............................................................................................
EP Accessory Miss Match ...............................................................................
EPSV Logic Fail ...............................................................................................
EP-DX - unexpected error................................................................................

599
599
599
599
599
600
600
600
600
600
600
601
601
601
601
602
602
602
603
603
603
603
603
604

123-xxx FIP
123-207
123-209
123-310
123-311
123-312
123-317
123-318
123-320
123-322
123-323
123-325

Comm Manager Target Fail (UI-Panel)............................................................


EVM Returns Wrong Value (UI-Panel) ............................................................
Send Queue Full (UI-Panel).............................................................................
Receive Queue Full (UI-Panel) ........................................................................
Diag mode change Fail (Punch unit type set) ..................................................
Receive Message Queue Full (UI-Panel) ........................................................
Receive Finish Queue Full (UI-Panel) .............................................................
NVM initialized for FCW composition...............................................................
Target Fail (UI-Panel) ......................................................................................
Address Fail (UI-Panel)....................................................................................
Object Creation Fail (UI-Panel) ........................................................................

605
605
605
605
605
605
605
606
606
606
606

123-326
123-327
123-328
123-329
123-332
123-333
123-337
123-341
123-342
123-343
123-344
123-345
123-346
123-350
123-352
123-353
123-354
123-355
123-356
123-357
123-358
123-362
123-368
123-369
123-370
123-371
123-372
123-373
123-374
123-375
123-376
123-377
123-378
123-379
123-380
123-381
123-382
123-383
123-384
123-385
123-386
123-387
123-388
123-389
123-390
123-391
123-392
123-393
123-394
123-395

Memory Overflow (UI-Panel)............................................................................


Button Overflow (UI-Panel) ..............................................................................
UI Internal Fail with Out of Area .......................................................................
UI Internal Fail with Invalid Coordinates...........................................................
I/F Fail (Invalid Parameter CP).........................................................................
I/F Fail (Impossible Communication)................................................................
Frame Data Error with Invalid Data Type.........................................................
Event Queue Full (UI-Panel) ............................................................................
Event Queue Empty (UI-Panel)........................................................................
Invalid Class (UI-Panel) ...................................................................................
Invalid Type (UI-Panel) ....................................................................................
Timer Queue Full (UI-Panel) ............................................................................
Invalid Timer Number (UI-Panel) .....................................................................
One Touch Key Fail (MCW) .............................................................................
Sys EEPROM Read Error(UI-Panel)................................................................
UI Cable Connect Error(UI-Panel) ...................................................................
Decrease in 24V Error(UI-Panel) .....................................................................
Decreas in 5V Error(UI-Panel) .........................................................................
FAX OTK Cable Connect Error(UI-Panel)........................................................
Sys EEPROM Write Error(UI-Panel)................................................................
Log EEPROM Write Error(UI-Panel)................................................................
No Object (UI-Panel)........................................................................................
Short of UI Memory (UI-Panel).........................................................................
Invalid Interface Value (UI-Panel) ....................................................................
Interface Length Fail (UI-Panel) .......................................................................
Interface Parameter Fail (UI-Panel) .................................................................
Interface Sequence Fail (UI-Panel)..................................................................
Channel Fail (UI-Panel)....................................................................................
Invalid User Job ID (UI-Panel) .........................................................................
Internal Resource Fail (UI-Panel).....................................................................
Internal Memory Fail (UI-Panel) .......................................................................
UI Timer Fail (UI-Panel) ...................................................................................
Interface Format Fail (UI-Panel).......................................................................
Dispatch Fail (UI-Panel) ...................................................................................
Copy Interface Fail (UI-Panel)..........................................................................
Fax Interface Fail (UI-Panel) ............................................................................
Scanner Interface Fail (UI-Panel).....................................................................
Report Interface Fail (UI-Panel) .......................................................................
Server Access Fail (UI-Panel)..........................................................................
Service Object Overflow (UI-Panel) .................................................................
Invalid Service Object (UI-Panel) .....................................................................
Invalid Service Object Attribute (UI-Panel).......................................................
Attribute Fail (UI-Panel)....................................................................................
Argument Fail (UI-Panel) .................................................................................
Job Parameter Fail (UI-Panel) .........................................................................
Job Actual Parameter Fail (UI-Panel) ..............................................................
Auditron Fail (UI-Panel)....................................................................................
EP Fail (UI-Panel) ............................................................................................
File Access Fail (UI-Panel)...............................................................................
NVM Fail (UI-Panel) .........................................................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

606
606
606
607
607
607
607
607
607
607
608
608
608
608
608
608
608
609
609
609
609
609
609
609
609
610
610
610
610
610
610
610
611
611
611
611
611
611
611
611
612
612
612
612
612
612
612
612
613
613

123-396
123-397
123-398
123-399
123-400

FF Fail (UI-Panel).............................................................................................
MGR Fail (UI-Panel).........................................................................................
Delay Release Queue Full (UI-Panel)..............................................................
Internal Fail (UI-Panel) .....................................................................................
JRM I/F Internal Fail (UI-Panel) .......................................................................

613
613
613
613
613

124-xxx FIP
124-310
124-311
124-312
124-313
124-314
124-315
124-316
124-317
124-318
124-319
124-320
124-321
124-322
124-323
124-324
124-325
124-326
124-327
124-328
124-331
124-332
124-333
124-334
124-335
124-337
124-338
124-339
124-340
124-341
124-342
124-343
124-344
124-345
124-346
124-347
124-348
124-349
124-350
124-351
124-352
124-353
124-360
124-361
2010/08
2-23

DC132 11 .........................................................................................................
DC132 09 .........................................................................................................
DC132 12 .........................................................................................................
DC132 10 .........................................................................................................
DC132 01 .........................................................................................................
DC132 02 .........................................................................................................
DC132 03 .........................................................................................................
DC132 04 .........................................................................................................
DC132 07 .........................................................................................................
DC132 08 .........................................................................................................
SEEPROM Fail ................................................................................................
Backup SRAM Fail ...........................................................................................
DC132 05 .........................................................................................................
DC132 06 .........................................................................................................
All Billings Mismatch ........................................................................................
Billing Restoration Fail .....................................................................................
IOT Speed Not Registered...............................................................................
IOT Speed Change SW Fail.............................................................................
Punch Unit User Initial SetUp...........................................................................
ESS ROM DIMM #1 Not Found .......................................................................
contract data mismatch ....................................................................................
ASIC Fail (Panther) ..........................................................................................
Standard Font ROM Error ................................................................................
Font ROM Not Found.......................................................................................
ESS Standard RAM Error ................................................................................
Same Font ROMs Found .................................................................................
ROM DIMM of Another Product Found ............................................................
CRUM Market fail ALL .....................................................................................
CRUM Market fail MCU....................................................................................
CRUM Market fail SYS 1..................................................................................
CRUM Market fail SYS 2..................................................................................
All Billings Metertypes Mismatch......................................................................
Billing Meter Type Restoration Fail ..................................................................
All Billing CountTypes Mismatch......................................................................
Billing CountType Restoration Fail...................................................................
All Modal Break Points Mismatch.....................................................................
Modal Break Point Restoration Fail..................................................................
CRUM OEM fail ALL ........................................................................................
CRUM OEM fail MCU ......................................................................................
CRUM OEM fail SYS 1 ....................................................................................
CRUM OEM fail SYS 2 ....................................................................................
CRUM validation fail ALL .................................................................................
CRUM validation fail MCU ...............................................................................

615
615
615
615
615
615
616
616
616
616
616
616
617
617
617
617
617
617
618
618
618
618
618
618
619
619
619
619
619
619
619
620
620
620
620
620
620
620
621
621
621
621
621

Troubleshooting

Troubleshooting
124-362
124-363
124-372
124-373
124-374
124-380
124-381
124-382
124-383
124-390
124-391
124-392
124-393
124-700
124-701
124-702
124-703
124-704
124-705
124-706
124-708
124-709
124-710

CRUM validation fail SYS 1..............................................................................


CRUM validation fail SYS 2..............................................................................
IOT sc Soft Fail.................................................................................................
IOT Manager SW Fail.......................................................................................
IOT IM DeviceDriver SW Fail ...........................................................................
CRUM Market fail ALL (2) ................................................................................
CRUM Market fail MCU (2) ..............................................................................
CRUM Market fail SYS 1 (2) ............................................................................
CRUM Market fail SYS 2 (2) ............................................................................
CRUM OEM fail ALL (2) ...................................................................................
CRUM OEM fail MCU (2) .................................................................................
CRUM OEM fail SYS 1 (2) ...............................................................................
CRUM OEM fail SYS 2 (2) ...............................................................................
Trimming Cancelled .........................................................................................
Output tray changed from Side Tray ................................................................
Output tray changed from Stacker ...................................................................
Booklet Tray to Center Tray .............................................................................
Envelop Folder Tray to Center Tra...................................................................
Punching Canceled ..........................................................................................
Folding Canceled .............................................................................................
Changed To Sub Tray ......................................................................................
Stapler sheets counts over warning .................................................................
Output Tray changed from MailBoxSorter........................................................

621
622
622
622
622
622
622
622
623
623
623
623
623
624
624
624
624
624
624
624
624
625
625

125-xxx FIP
125-311 PSWcont Unexpected Fail ...............................................................................

627

127-xxx FIP
127-210
127-211
127-212
127-213
127-220
127-221
127-310
127-311
127-312
127-313
127-314
127-315
127-320
127-337
127-342
127-353
127-354
127-396
127-398
127-399
127-700

DFE Communication Fail .................................................................................


DFE Parameter Error .......................................................................................
ExtPrint Check Mode Error...............................................................................
ExtPrint I/F Mismatch .......................................................................................
DEF Communicaiton Error (video) ...................................................................
DEF Communicaiton Error (Command) ...........................................................
ESR Task Fatal error........................................................................................
ExtPRTc Fatal Error .........................................................................................
DFE Video Link Fail..........................................................................................
ESS Video Link Fail..........................................................................................
WSD Print S/W Fail ..........................................................................................
ThinPrint S/W Fail ............................................................................................
DFE Critical Fail ...............................................................................................
JobTemplate HDD Write Error .........................................................................
JobTemplate Monitor Fail.................................................................................
LPD Soft Fatal error .........................................................................................
FTP Server Software Fail .................................................................................
MailIO Soft Fatal error ......................................................................................
IPP Soft Fatal error...........................................................................................
JME Soft Fatal error .........................................................................................
SIP Registration Fail.........................................................................................

Version 1.2
133-211
133-212
133-213
133-214
133-215
133-216
133-217
133-218
133-219
133-220
133-221
133-222
133-223
133-224
133-225
133-226
133-280
133-281
133-282
133-283
133-700
133-710

Fax Parameter Value Invalid............................................................................


Fax Read Erro No Data ...................................................................................
Fax Read Error-Invalid Data ............................................................................
Fax USB Open Fail in Initializing .....................................................................
Fax USB Device Fatal Error.............................................................................
Fax USB Host Fatal Error ................................................................................
Fax Manager Short of Memory ........................................................................
Fax Card Message Library Short of Memory ...................................................
Fax Short of Work Memory ..............................................................................
Fax Control task detects error..........................................................................
Fax Card not respond when system is Booting ...............................................
Fax Card does not respond intervally ..............................................................
Fax Card Reset................................................................................................
Controller ROM Fax Card ROM mismatch ......................................................
Fax address book illegal setting.......................................................................
Illegal country code for Fax ..............................................................................
Fax Option Slot1 Board Fail .............................................................................
Received unknown message ...........................................................................
Fax Card download fail ....................................................................................
Fax report mail box not open ...........................................................................
Staple/Punch Canceled ...................................................................................
Tray select fail. Used SMH instead..................................................................

633
633
633
633
633
633
633
634
634
634
634
634
634
634
635
635
635
635
635
635
635
635

134-xxx FIP
134-210 Fax Cont Parameter Invalid .............................................................................
134-211 Fax Card Main Board Failure...........................................................................

637
637

202-xxx FIP
629
629
629
629
629
629
629
629
630
630
630
630
630
630
631
631
631
631
631
631
631

202-399 JME Soft Fatal error.........................................................................................

633

639

500-xxx FIP
500-030 DC612 Print NG By IOT Wait State .................................................................
500-990 DC612 Print NG By Any Reason .....................................................................

641
641

2.4 NET System Fault Check


2.4.1
2.4.2
2.4.3
2.4.4
2.4.5

Interface (Physical/Logical) ...................................................................................


"Cannot connect to the network" or "Print is not found from the PC" ....................
No output is available, no data is printed ..............................................................
Printing can be performed but abnormally ............................................................
Network-Related Details Check Flow....................................................................

643
643
644
644
645

2.5 Log
2.5.1
2.5.2
2.5.3
2.5.4

Logging/Extraction Tools Functional Instructions..................................................


Logging/Extraction Tools Operational Instructions................................................
Colleting log by using [Logging/Extraction Tool. exe] ...........................................
Collecting Logs by using [CoPAnDA2.exe] ...........................................................

653
653
654
655

2.6 Software Download


2.6.1 Software Download ...............................................................................................

657

2.7 List of Collected Reports by Job


2.7.1 List of Collected Reports by Job ...........................................................................

133-xxx FIP
133-210 Fax Parameter incorrect...................................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-24

659

2.1.1 How to Troubleshoot

2.1.2 Glossary

Procedure

The following terminology are used throughout the troubleshooting section. The meaning of these
terminology must be fully understood when performing problem analysis.

Troubleshooting procedures are roughly divided into two categories.


Level 1 Troubleshooting:
Level 1 Troubleshooting (Level 1 FIP) is the first step to diagnose a problem. Level 1 FIP asks you
whether any Fault Code and other problematic symptoms exist, guiding you to Level 2
Troubleshooting or BSD to resolve the problem.
Level 2 Troubleshooting:
Level 2 Troubleshooting is a diagnostic procedure of separating a problem by Fault Code,
document/paper jam and other problematic symptoms. Performing a FIP or an appropriate
procedure in the check out list enables you to discover causes of a problem in a short period of time.

Common terms:

Fault Code
This 6-digit code appears when the machine found problems. The first 3 digits show the Chain No.
that correspond with the Chain No. of BSD.

Activate(Deactivate)

Fault Code: When a Fault Code alerts you to a machine failure, perform appropriate
troubleshooting items, by referring to Level 2 Troubleshooting.

Block

Other troubleshooting:

Generic FIP: This is the generic check procedure for troubleshooting general electric parts such as
Motor, Relay, Solenoid, Switch and Sensor etc.

Check

Service Mode/UI Diagnostic Mode:


This shows the purposes and usage of the diagnostic program for the machine, and how to read
diag data.
How to proceed troubleshooting and Cautions:

First, perform Level 1 FIP to categorize a problem. Second, proceed to an appropriate Level 2 FIP
or BSD to resolve the problem. To find the causes of the problem using FIP or check chart etc.,
thoroughly read the instructions and follow the procedure properly. Sometimes, when two or more
causes exist, they cannot be identified at once, so the same FIP should be repeated. In this case,
pay attention to a different judgment made in the process of the same FIP.

The generic check procedure for the general electric parts (Motor, Relay, Solenoid, Switch and
Sensor etc.) is not shown in each troubleshooting for some cases. In such a case, only the causes
of the troubles are shown using the expressions below. Therefore, if you do not know how to check,
proceed to troubleshooting by referring to Generic FIP.

E.g. Enter DC330[xxx-xxx].Insert paper from the tray side. Does the indication show "Low"?
Y
N
Repair xxxxxx SENSOR using Sensor Failure FIP.

To mechanically push (release) the actuator of the switch or the connected mechanical linkage.
To place a sheet of document or paper on the photo sensor surface for detection.
To visually check for operation failure of parts such as relay or mechanical linkage, and the failure
status of the parts.

Enter the Service mode.


To enter the Service mode by following the procedure described in Chapter 2 How to use the
Service Mode.

Enter the UI Diag. mode.


To enter the UI Diag. mode by following the procedure described in Chapter 2 How to use the UI
Diag. mode (UI Diagnostics mode).

Check the wire for a short circuit.


Turn the power OFF. Measure the resistance between the wire and the frame using the ohm range
of a tester.

Check the wire for an open circuit.


Turn the power OFF. Measure the resistance between both ends of the wire using the ohm range of
a tester.

Select DC330[xxx-xxx].
Enter DC330 Component Control by following the procedure described in the Service Mode section
in Chapter 2. (Hereinafter for PC-Diag only) Then, either select the applicable parts from the desired
module or enter Chain Link No. [xxx-xxx] by selecting [Direct Code Input].

Check the voltage level.


Table 1

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-25

Voltage

Level

Range

+3.5VDC

(H)
(L)

+3.33 ~ +3.68VDC
0.0 ~ +1.0VDC

+5VDC

(H)
(L)

+4.85 ~ +5.36VDC
0.0 ~ +1.0VDC

2.1 Preface

Troubleshooting

Troubleshooting
2.1.1 How to Troubleshoot
Table 1

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-26

Version 1.2

2.1.3 How to use Controller FIP

Voltage

Level

Range

Due to standardization of Controllers, some machines with different names have the common Controller
installed. They also display the same Fault Code.

+12VDC

(H)
(L)

+11.4 ~ +12.6VDC
0.0 ~ +1.5VDC

2.3 Controller FIP in this manual describes all the Faults FIPs for the machine-independent Controllers.

+13.3VDC

(H)
(L)

+12.64 ~ +13.97VDC
0.0 ~ +1.5VDC

Therefore, some Fault FIPs are not displayed in some machines. In that case, they must be ignored.
Refer to the corrective actions for the displayed Fault to repair the trouble. The following shows the flow
of actual use.

+24VDC

(H)
(L)

+23.28 ~ +25.73VDC
0.0 ~ +3.0VDC

1.

Refer to the FIP corresponding to the displayed 6-digit Fault Code.

2.

Follow the instructions in the FIP and proceed with the corrective action.

3.

When the following items are stated in the corrective action, perform the appropriate corrective
actions to repair the trouble. If the problem persists, obtain the logs and request Support G for
support to repair the trouble.

Exit the problem analysis procedure.


Mechanical problems: This phrase is used when moving to machine adjustment and parts
replacement. Read all the items (describing the main causes) and find out the causes of a problem
by comparing them with the symptoms shown by the machine.

Refer to "OF-xx".

PL4.2: Refer to PL4.2 in Chapter 5 Parts List.

Perform "NET System Failure Check".

CH 6.2 Zone J4: Refer to 6.2 Zone J4 in Chapter 9 BSD.

Obtain "LOG".

REP 4.1.3: Refer to REP 4.1.3 in Chapter 4.

Perform "Software Download".

ADJ 4.1.3: Refer to ADJ4.1.3 in Chapter 4.

Replace the parts in sequence: When it is impossible to analyze causes of a problem further,
replace the parts in sequence. The part with a higher replacement frequency or higher possibility of
causing a problem is listed first for replacement.

Though the repair procedures for those are not stated in FIP, they are stated in a referenced
section. Refer to the referenced section to proceed with the procedures.
NOTE: Some codes in IOT Fault Code (024-xxx) are repeated in 2.2 IIT, IOT & Option FIP. In that
case, refer to the procedures in both sections.
NOTE: In OF-xxx, the replacing parts "IISS PWB", "IOT PWB", and "ESS PWB" are used. However,
they are also referred to as IIT/IPS PWB, MCU PWB, and Mother PWB respectively in some
machines. The function names need to be replaced with machine-specific PWB to perform
replacement.

2.1.4 Controller Chain-Link No. Definition


1.

Table 1

Chain No. Definition

ChainNo

Subsystem Name

Description

Chain No. is used to identify the Controller module in which an error has occurred.

X62

IISS

Detects IIT-related errors under Conts control.

X63

IISS(Ext)

Detects IIT Extension Board-related errors under Conts


control.

X65

DADF-250

Detects DADF-related errors under Conts control.

IOT(PH)

Detects Paper Handling-related errors under Conts control.

Table 1
ChainNo

Subsystem Name

Description

X02

CONT(UI-EWS)

Detected by the EMS function module of the Controller.

X03

CONT (IITsc)

Detected by the IIT function module of the Controller.

X89

RegiCon

Detects RegiCon-related errors under Conts control.

X05

DADF

Detected by the DADF function module of the Controller.

X91

IOT(Xero)

Detects Xero-related errors under Conts control.

X10

FUSER

Detected by the FUSER function module of the Controller.

X92

IOT(ProCon)

Detects Xero-related errors under Conts control.

X11

Sorter

Detected by the MailBoxSorter function module of the


Controller.

X93

IOT(Deve)

Detects ProCon-related errors under Conts control.

X94

IOT(Xfer)

Detects Transfer-related errors under Conts control.

Finisher(OUT)

Detects Finisher-related errors under the Conts control.

ESS (Back End)

Detected by the DADF function module of the Controller.

X16
X17

ESS (Front End)

Detected by the DADF function module of the Controller.

X18

Network Connect

Detects Network Connect-related errors under Conts


control.

X21

CONT (EP)

Detects EP-related errors under Conts control.

X22

EP Acc side

Detects EP Accessory-related errors under Conts control.

X23

Panel (Web included)

Detects Panel-related errors under Conts control.

X24

CONT (IOTsc)

Detects IOTsc-related errors under Conts control.

2.

Table 2

X25

CONT (PSW I/F)

Detects PSWI/F-related errors under Conts control.

X26

CONT (JRM and others)

Detects JRM-related errors under Conts control.

X27

CONT (external I/F)

Detects External IF-related errors under Conts control.

X31

CONTExtension Board

Detects Extension Board-related errors under Conts control.

X33

CONT (FAX)

Detects FAX-related errors under Conts control.

X34

FaxCard

FaxCard Mother detects errors.

X35

FaxCard(G3)

The G3 function module of FaxCard detects errors.


035-5xx is for FAXmini.

X36

FaxCard(G4)

The G4 function module of FaxCard detects errors.

X38

DGS(MDSS)

Detects MDSS-related errors under Conts control.

X39

DGS(MDS)

Detects MDS-related errors under Conts control.

X41

IOT(Mgr)

Detects Manager-related errors under Conts control.

X42

IOT(Drive)

Detects Drive-related errors under Conts control.

X45

IOT(IM)

Detects IM-related errors under Conts control.

X46

IOT(HVPS)

Detects HVPS-related errors under Conts control.

X47

IOT(OutCon)

Detects OutCon-related errors under Conts control.

X48

IF Module

Detects errors related to IF for HCS/Finisher under Conts


control.

X49

HCS

Detects HCS-related errors under Conts control.

X50

Cont(JAM-Zone)

Detects JAM-related errors under Conts control.

X61

IOT (ROS)

Detects ROS-related errors under Conts control.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Link No. Definition and Error Classification


Classifications of the occurred errors are identified by Link No.

2010/08
2-27

Link No

Error Classification

Description

210~299

Local Fail

This is an error that must not occur, or "Failure".


Some parts of the service or service function that uses an
accessory or connected device cannot operate because the
accessory or connected device cannot operate.
CE Diag functions are available. However, a user can clear
user installed options by replacing them.

210~299

Service Fail

This is an error that must not occur, or "Fatal Failure".


Fax services and Media services cannot be provided because
the USB-IF connected FaxCard/MediaDrive machine, etc. has
a failure/abnormal operation in an externally connected part or
even in the same machine package.
However, the services that do not affect the faulty part, such as
Copy Service and Scan Service, can be executed.

310~399

System Fail/Sub
System Fail

This is an error that must not occur, or "Fatal Failure".


Users can only perform recovery by turning the power OFF
then ON. The machine cannot perform system or subsystem
operations and it needs maintenance.
The Diag. functions can be operated for CE purpose but the
system fail at Cont initialization (startup) guarantees only the
DC131 NVM Read/Write and DC132 operations. Other Diag.
may be operated but not guaranteed.

2.1.1 How to Troubleshoot

Troubleshooting

Troubleshooting

2010/08
2-28

2.1.1 How to Troubleshoot


Table 2
Link No

Error Classification

Description

400~498

Time Bomb
(Information)

This fail occurs in normal operation, so it is not referred to


as "Failure" but needs "Any Actions".
Notify the machine state in which user operation is temporarily
limited and "why the machine cannot be operated
immediately".
Notify the expected life (ERU life expectation) of consumable
replacement parts.

600~699

Hidden Fail or History

This is not defined as "Failure".


This is a fault that does not affect job operations and does not
need to notify users. This may be repaired automatically by the
machine.

700~799

Job Fail

This also occurs in normal operation and is not defined as


"Failure".
This failure occurs when the system detects that job operation
cannot be continued. At the time when error is detected, the
process is aborted.
This is a fault that can be recovered by repeating the
operation. If the fault persists after repeating the operation, it
becomes a "Trouble".In this case, a software failure may cause
the trouble.

700~799

Warning

This also occurs in normal operation and is not defined as


"Failure".
Warning is issued only during job execution. If a user operation
instruction cannot be performed as desired due to [any
conditions], the job is continued by changing the settings in the
device and the message [Job is continued by changing
settings] is displayed in the panel.

910~990

Operation Error/
Notice Error

This also occurs in normal operation and is not defined as


"Failure".
At the time when error is detected, the job is paused and the
user interruption screen is displayed in the panel.
This is a fault with which the job can be continued by clearing
the cause.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

005-121 DADF Feed Out Sensor On Jam


BSD-ON:CH5.5
After feeding started (DADF Feed Motor On (CW)) in Duplex, the DADF Feed Out Sensor did not turn ON
within the specified time.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Between J754 pin-B2 and J754 pin-B5/B6

Is the resistance approx. 1Ohm for each?


Y
N
Replace the DADF Feed Motor (PL 51.5).
Replace the DADF PWB (PL 51.2).
Check the following:

The document path for foreign substances.

Procedure
Remove the DADF Rear Cover and open the Top Cover.
Enter the Diag Mode, turn ON DC330 [005-205]. Activate the Actuator of the DADF Feed Out Sensor
manually. Does the display change between High/Low?
Y
N
Disconnect the DADF Feed Out Sensor connector J772. Is High displayed?
Y
N
Check the wire between the DADF Feed Out Sensor J772-2 and the DADF PWB J757-5 for a
short circuit. If no problems are found, replace the DADF PWB (PL 51.2).

The DADF Feed/Nudger Roll for contamination, wear or revolution failure.

The DADF Feed Out Sensor Actuator for disengagement, drag and damage.

Is the voltage between J772-1 (+) and J772-3 (-) +5VDC?


Y
N
Check the wires between the DADF PWB J757-6 and the DADF Feed Out Sensor J772-1, as
well as between the DADF PWB J757-4 and the DADF Feed Out Sensor J772-3 for open
circuits and poor contacts.
Replace the DADF Feed Out Sensor (PL 51.9).
Press the Stop button.
Turn ON DC330 [005-019] (DADF Feed Motor). Does the DADF Feed Motor operate?
Y
N
Is the voltage between the DADF Feed Motor J776-5/2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J754-B1/B2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC?
Y
N
Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2.
Replace the DADF PWB (PL 51.2).
Check the wires between the DADF PWB J754-B1 and the DADF Feed Motor J776-5, as well
as between the DADF PWB J754-B2 and the DADF Feed Motor J776-2 for an open circuit
and poor contact.
Turn the power OFF and disconnect J754 from the DADF PWB.
Measure the wire wound resistance of the Motor.

Between J754 pin-B1 and J754 pin-B3/B4


A
Version
1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-29

2.2 Product FIP

Troubleshooting

Troubleshooting
CHAIN 5

2010/08
2-30
A

005-122 DADF Simplex/Side 1 Pre Regi Sensor On Jam


After Pre-Feed started for the first sheet (DADF Feed Motor On (CW)) in Simplex and Duplex, the
DADF Pre Regi Sensor did not turn ON within the specified time.

After Pre-Feed started for the second sheet onwards (DADF Feed Motor On (CW)) in Duplex, the
DADF Pre Regi Sensor did not turn ON within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Open the Top Cover and remove the Invert Chute.
Enter the Diag Mode, turn ON DC330 [005-206]. Block the DADF Pre Regi Sensor using a sheet of
paper, etc. Does the display change to High?
Y
N
Disconnect the DADF Pre Regi Sensor connector J774. Does the display change to High?
Y
N
Check the wire between the DADF Pre Regi Sensor J774-2 and the DADF PWB J757-11 for
a short circuit. If no problems are found, replace the DADF PWB (PL 51.2).
Is the voltage between J774-1 (+) and J774-3 (-) +5VDC?
Y
N
Check the wires between the DADF PWB J757-12 and the DADF Pre Regi Sensor J774-1, as
well as between the DADF PWB J757-10 and the DADF Pre Regi Sensor J774-3 for open
circuits and poor contacts.
Replace the DADF Pre Regi Sensor (PL 51.17).
Press the Stop button.
Turn ON DC330 [005-019] (DADF Feed Motor). Does the DADF Feed Motor operate?
Y
N
Is the voltage between the DADF Feed Motor J776-5/2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J754-B1/B2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC?
Y
N
Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2.
Replace the DADF PWB (PL 51.2).
Check the wires between the DADF PWB J754-B1 and the DADF Feed Motor J776-5, as well
as between the DADF PWB J754-B2 and the DADF Feed Motor J776-2 for an open circuit
and poor contact.
Turn the power OFF and disconnect J754 from the DADF PWB.
Measure the wire wound resistance of the Motor.

Between J754 pin-B1 and J754 pin-B3/B4

Between J754 pin-B2 and J754 pin-B5/B6

Version 1.2
Is the resistance approx. 1Ohm for each?
Y
N
Replace the DADF Feed Motor (PL 51.5).

BSD-ON:CH5.5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Replace the DADF PWB (PL 51.2).


Check the following:

The document path for foreign substances.

Overly strong Retard pressure.

The DADF Pre Regi Sensor Actuator for disengagement, drag and damage.

005-123 DADF Simplex/Side 1 Regi Sensor On Jam


BSD-ON:CH5.6

B
Turn the power OFF and disconnect J754 from the DADF PWB.
Measure the wire wound resistance of the Motor.

Between J754 pin-B1 and J754 pin-B3/B4

After Pre Regi operation started (DADF Feed Motor On (CCW)), the DADF Regi Sensor did not turn ON
within the specified time.

Between J754 pin-B2 and J754 pin-B5/B6

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Is the resistance approx. 1Ohm for each?


Y
N
Replace the DADF Feed Motor (PL 51.5).

Procedure

Replace the DADF PWB (PL 51.2).

Open the Top Cover and remove the Invert Chute.


Enter the Diag Mode, turn ON DC330 [005-110]. Turn ON the DADF Regi Sensor using a sheet of paper,
etc. Does the display change to "H" (opposite to the voltage level)?
Y
N
Remove the DADF Rear Cover. Is the voltage between the DADF PWB J757-14 (+) and the
GND (-) +5VDC?
Y
N
Replace the DADF PWB (PL 51.2).

Check the following:

The document path for foreign substances.

The Transportation Roll for contamination, wear or revolution failure.

Is the voltage between the DADF Regi Sensor J775-2 (+) and the GND (-) +5VDC?
Y
N
Check the connection between the DADF Regi Sensor J775-2 and the DADF PWB J757-14
for an open circuit and poor contact.
Is the voltage between the DADF Regi Sensor J775-1 (+) and J775-3 (-) +5VDC?
Y
N
Check the wires between the DADF PWB J757-15 and the DADF Regi Sensor J775-1, as
well as between the DADF PWB J757-13 and the DADF Regi Sensor J775-3 for open circuits
and poor contacts.
Replace the DADF Regi Sensor (PL 51.17).
Press the Stop button.
Turn ON DC330 [005-017] (DADF Feed Motor). Does the DADF Feed Motor operate?
Y
N
Is the voltage between the DADF Feed Motor J776-5/2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J754-B1/B2 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC?
Y
N
Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2.
Replace the DADF PWB (PL 51.2).
Check the wires between the DADF PWB J754-B1 and the DADF Feed Motor J776-5, as well
as between the DADF PWB J754-B2 and the DADF Feed Motor J776-2 for an open circuit
and poor contact.

A
B 1.2
Version

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-31

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-32

Version 1.2

005-125 DADF Regi Sensor Off Jam

005-131 DADF Invert Sensor On Jam (During Invert)

BSD-ON:CH5.6

BSD-ON:CH5.6

After the DADF Pre Regi Sensor turned OFF, the DADF Regi Sensor did not turn OFF within the
specified time.

After the DADF Regi Sensor turned ON at Invert, the DADF Invert Sensor did not turn ON within the
specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Transportation failure due to foreign substance in the document path

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for foreign substance

The surface of the roll for wear

The surface of the roll for wear

DADF Feed Motor: DC330 [005-017] (PL 51.5)

DADF Regi Motor: DC330 [005-038] (PL 51.5)

DADF Regi Motor: DC330 [005-038] (PL 51.5)

Check the circuit between the DADF Regi Sensor and the DADF PWB

Check the circuit between the DADF Regi Sensor and the DADF PWB

Check the circuit between the DADF Inverter Sensor and the DADF PWB

Check the circuit between the DADF Pre Regi Sensor and the DADF PWB

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

DADF PWB failure. (PL 51.2)

DADF PWB failure. (PL 51.2)

005-132 DADF Invert Sensor On Jam

005-134 DADF Inverter Sensor Off Jam (During Invert)

BSD-ON:CH5.6

BSD-ON:CH5.6

After the Read Speed Control operation started (DADF Regi Motor On (CCW)), the DADF Invert Sensor
did not turn ON within the specified time.

After the DADF Regi Sensor turned OFF at Invert of the last document, the DADF Inverter Sensor
did not turn OFF within the specified time.

During the Invert where there is a next document, after the Read Speed Control operation started
(DADF Regi Motor On (CCW)), the DADF Inverter Sensor did not turn OFF within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for wear

DADF Regi Motor: DC330 [005-038] (PL 51.5)

Check the circuit between the DADF Inverter Sensor and the DADF PWB

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF PWB failure. (PL 51.2)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for wear

DADF Regi Motor: DC330 [005-038] (PL 51.5)

Check the circuit between the DADF Regi Sensor and the DADF PWB

Check the circuit between the DADF Inverter Sensor and the DADF PWB

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF PWB failure. (PL 51.2)

2010/08
2-33

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-34

Version 1.2

005-135 DADF Side 2 Pre Regi Sensor On Jam

005-136 DADF Side 2 Regi Sensor On Jam

BSD-ON:CH5.5

BSD-ON:CH5.6

After the Invert operation started (DADF Regi Motor On (CW)) at Invert, the DADF Pre Regi Sensor did
not turn ON within the specified time.

After the DADF Pre Regi Sensor turned ON at Invert, the DADF Regi Sensor did not turn ON within the
specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Transportation failure due to foreign substance in the document path

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for foreign substance

The surface of the roll for wear

The surface of the roll for wear

DADF Regi Motor: DC330 [005-038] (PL 51.5)

DADF Feed Motor: DC330 [005-017] (PL 51.5)

Check the circuit between the DADF Pre Regi Sensor and the DADF PWB

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid
(DC330 [005-072])) (PL 51.6)

DADF PWB failure. (PL 51.2)

Check the circuit between the DADF Pre Regi Sensor and the DADF PWB

The Invert Gate for operation failure

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid
(DC330 [005-072])) (PL 51.6)

Check the circuit between the DADF Regi Sensor and the DADF PWB

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF PWB failure. (PL 51.2)

005-139 DADF Invert Sensor Off Jam

005-145 DADF Regi Sensor Off Jam (Invert)

BSD-ON:CH5.6

BSD-ON:CH5.6

After the DADF Regi Sensor turned OFF in the Scan operation, the DADF Invert Sensor did not turn
OFF within the specified time.

After the DADF Pre Regi Sensor turned OFF at Invert, the DADF Regi Sensor did not turn OFF within the
specified time.

During the Simplex scan operation where there is a next document, after the Next Document Scan
Read Speed Control started (DADF Regi Motor On (CCW)), the DADF Inverter Sensor did not turn
OFF within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Cause/Action

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

Transportation failure due to foreign substance in the document path

The surface of the roll for wear

The surface of the roll for foreign substance

DADF Regi Motor: DC330 [005-038] (PL 51.5)

The surface of the roll for wear

DADF Feed Motor: DC330 [005-017] (PL 51.5)

The Invert Gate for operation failure

Check the circuit between the DADF Regi Sensor and the DADF PWB

DADF Regi Motor: DC330 [005-038] (PL 51.5)

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid
(DC330 [005-072])) (PL 51.6)

Check the circuit between the DADF Pre Regi Sensor and the DADF PWB

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

Check the circuit between the DADF Regi Sensor and the DADF PWB

DADF PWB failure. (PL 51.2)

Check the following:

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

Check the circuit between the DADF Inverter Sensor and the DADF PWB

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF PWB failure. (PL 51.2)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-35

CHAIN 5

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Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-36

Version 1.2

005-146 DADF Pre Regi Sensor Off Jam

005-147 DADF Pre Regi Sensor Off Jam (Invert)

BSD-ON:CH5.5

BSD-ON:CH5.5

After the DADF Feed Out Sensor turned OFF in Simplex, the DADF Pre Regi Sensor did not turn
OFF within the specified time.

After the DADF Regi Motor turned ON at Invert, the DADF Pre Regi Sensor did not turn OFF within the
specified time.

After the DADF Regi Motor turned ON in Duplex, the DADF Pre Regi Sensor did not turn OFF within
the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for wear

DADF Regi Motor: DC330 [005-038] (PL 51.5)

The Invert Gate for operation failure

Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid)
DC330 [005-072] (PL 51.6)

Check the circuit between the DADF Pre Regi Sensor and the DADF PWB

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

DADF PWB failure. (PL 51.2)

Cause/Action
Check the following:

Transportation failure due to foreign substance in the document path

The surface of the roll for foreign substance

The surface of the roll for wear

DADF Regi Motor: DC330 [005-038] (PL 51.5)

Check the circuit between the DADF Regi Sensor and the DADF PWB

Check the circuit between the DADF Inverter Sensor and the DADF PWB

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF PWB failure. (PL 51.2)

005-194 Mixed Size Mismatch Jam

005-196 Size Mismatch Jam On No Mix-Size

BSD-ON:CH5.3

BSD-ON:CH5.4, CH5.2, CH5.3

In Mixed Size Originals, it was detected that the size in the Fast Scan Direction was different from the
width of the document guide.

A document in a different size from the first document was detected in the No Mix mode.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action
Check the following:

Check the following:

DADF Tray Set Guide Sensor 1-3: DC330 [005-215/216/217] (PL 51.10)

Check that the DADF Tray Set Guide operates normally.

DADF APS Sensor 1: DC330 [005-218] (PL 51.17)

Check the circuit between the DADF Tray Set Guide Sensor 1-3 and the DADF PWB

Document Tray Size Sensor 1/2 : DC330 [005-221/222] (PL 51.10)

DADF Tray Set Guide Sensor 1-3: DC330 [005-215/216/217] (PL 51.10)

If no problems are found, replace the DADF PWB (PL 51.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-37

CHAIN 5

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Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-38

Version 1.2

005-197 Prohibit Combine Size Jam

005-198 Too Short Size Jam

BSD-ON:CH5.5

BSD-ON:CH5.5

A prohibited size combination was detected.

It was detected that the document length in Slow Scan direction was out of the specifications.

Cause/Action

Simplex mode: shorter than 85mm

Explain to the customer that the following combinations are prohibited.

Duplex mode: shorter than 110mm

5.5 x 8.5 SEF and all the other document sizes.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

A5 SEF and all the other document sizes.

Cause/Action

B5 SEF, plus 11 x 15 SEF, 11 x 17 SEF, A4 LEF, A3 LEF, 8.5 x 11 LEF.

16K SEF, plus 11 x 15 SEF, 11 x 17 SEF, A4 LEF, and A3 LEF.

Check the document size a user has scanned. If its length is within the available range for DADF feeding,
check the circuit between the DADF Pre Regi Sensor, the DADF Feed Out Sensor, and the DADF PWB.
If no problems are found, replace the DADF PWB (PL 51.2).

005-199 Too Long Size Jam

005-210 DADF Download Fail

BSD-ON:CH5.5

BSD-ON:CH3.5

It was detected that the document length in Slow Scan direction was out of the specifications.

When the IISS starts up (Power ON/Sleep recovery), it was detected that the DADF is in Download
Mode.

Simplex and Duplex modes: 431.9mm or longer

Fax mode: 1501.0mm or longer

Cause/Action
Perform the DADF software download.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the document size a user has scanned. If its length is within the available range for DADF feeding,
check the circuit between the DADF Pre Regi Sensor, the DADF Feed Out Sensor, and the DADF PWB.
If no problems are found, replace the DADF PWB (PL 51.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-39

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

2010/08
2-40

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

005-275 DADF RAM Test Fail

005-280 DADF EEPROM Fail

BSD-ON:CH3.5

BSD-ON:CH3.5

The DADF PWB RAM failed during the Read/Write operation. (At Power ON)

The DADF EEPROM Read/Write operation failed.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

If the problem persists after turning the power OFF then ON, replace the DADF PWB (PL 51.2).

If the problem persists after turning the power OFF then ON, replace the DADF PWB (PL 51.2).

005-305 DADF Feeder Cover Interlock Open (when running)

005-906 DADF Feed Out Sensor Static Jam

BSD-ON:CH5.1

BSD-ON:CH5.5

The Feeder Cover Interlock was opened during DADF operation.

The DADF Feed Out Sensor turns ON at the following timings.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

1.

When Power is ON

2.

At Feeder Cover Interlock Close

3.

At Platen Interlock Close

Cause/Action
Check the following:

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

The DADF Feeder Cover for a mismatch.

DADF Interlock Switch: DC330 [005-212] (PL 51.7)

Cause/Action

If the problem persists, check the circuit between the DADF Interlock Switch and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

Check the following:

Check the DADF Feed Out Sensor for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

DADF Feed Out Sensor: DC330 [005-205] (PL 51.6)

If the problem persists, check the circuit between the DADF Feed Out Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-41

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-42

Version 1.2

005-907 DADF Pre Regi Sensor Static Jam

005-908 DADF Regi Sensor Static Jam

BSD-ON:CH5.5

BSD-ON:CH5.6

The DADF Pre Regi Sensor turns ON at the following timings:

The DADF Regi Sensor turns ON at the following timings:

1.

When Power is ON

1.

When Power is ON

2.

At Feeder Cover Interlock Close

2.

At Feeder Cover Interlock Close

3.

At Platen Interlock Close

3.

At Platen Interlock Close

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check the DADF Pre Regi Sensor for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

Check the DADF Regi Sensor for remaining paper, foreign substances, contamination on sensors,
and etc.

DADF Pre Regi Sensor: DC330 [005-206] (PL 51.17)

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

If the problem persists, check the circuit between the DADF Pre Regi Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

If the problem persists, check the circuit between the DADF Regi Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

005-913 DADF Inverter Sensor Static Jam

005-915 DADF APS Sensor 1 Static Jam

BSD-ON:CH5.6

BSD-ON:CH5.4

The DADF Invert Sensor turns On at the timings below.

The DADF APS Sensor 1 turns ON at the timings below.

1.

When Power is ON

1.

When Power is ON

2.

At Feeder Cover Interlock Close

2.

At Feeder Cover Interlock Close

3.

At Platen Interlock Close

3.

At Platen Interlock Close

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check the DADF Inverter Sensor for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

Check the DADF APS Sensor 1 for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

DADF Invert Sensor: DC330 [005-211] (PL 51.9)

DADF APS Sensor 1: DC330 [005-218] (PL 51.17)

If the problem persists, check the circuit between the DADF Invert Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If the problem persists, check the circuit between the DADF APS Sensor 1 and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

2010/08
2-43

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-44

Version 1.2

005-916 DADF APS Sensor 2 Static Jam

005-917 DADF APS Sensor 3 Static Jam

BSD-ON:CH5.4

BSD-ON:CH5.4

The DADF APS Sensor 2 turns ON at the timings below.

The DADF APS Sensor 3 turns ON at the timings below.

1.

When Power is ON

1.

When Power is ON

2.

At Feeder Cover Interlock Close

2.

At Feeder Cover Interlock Close

3.

At Platen Interlock Close

3.

At Platen Interlock Close

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check the DADF APS Sensor 2 for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

Check the DADF APS Sensor 3 for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.

DADF APS Sensor 2: DC330 [005-219] (PL 51.17)

DADF APS Sensor 3: DC330 [005-220] (PL 51.17)

If the problem persists, check the circuit between the DADF APS Sensor 2 and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

If the problem persists, check the circuit between the DADF APS Sensor 3 and the DADF PWB. If no
problems are found, replace the DADF PWB (PL 51.2).

005-940 DADF No Original

005-941 Doc number of sheets is insufficient

BSD-ON:-

BSD-ON:-

It was detected that the document was pulled out during document feed.

It was detected that some documents were missing at post-Jam recovery.

Cause/Action

Cause/Action

Reload the document.

Follow the instructions on the UI screen to reload the document that was jammed.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-45

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-46

005-945 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size


(Cont)
BSD-ON:CH5.4, CH5.3
In No Mix or Slow Scan (SS) Mixed mode, it was detected that a document with a different size in Fast
Scan (FS) direction was transported from the DADF.
(If paper was not fed, 005-945 is displayed. If paper was fed, 005-947 is displayed.)

Version 1.2

005-946 SS-Size Mismatch Jam On No Mix-Size (Cont)


BSD-ON:CH5.4, CH5.2, CH5.5, CH5.6
In No Mix mode, it was detected that a document with a different size in Slow Scan (SS) direction was
transported from the DADF. (If paper was not fed, 005-946 is displayed. If paper was fed, 005-948 is
displayed.)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Document Tray Size Sensor 1/2 : DC330 [005-221/222] (PL 51.10)

Check that the DADF Tray Set Guide operates normally.

Check the circuit between the Document Tray Size Sensor 1/2 and the DADF PWB.

DADF Tray Set Guide Sensor 1-3: DC330 [005-215/216/217] (PL 51.10)

DADF Feed Out Sensor: DC330 [005-205] (PL 51.6)

Check the circuit between the DADF Tray Set Guide Sensor 1-3 and the DADF PWB

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

DADF APS Sensors 1-3: DC330 [005-218/219/220] (PL 51.17)

DADF APS Sensors 1-3: DC330 [005-218/219/220] (PL 51.17)

Check the circuit between the DADF APS Sensors 1-3 and the DADF PWB.

Check the circuit between the DADF APS Sensors 1-3 and the DADF PWB.

If no problems are found, replace the DADF PWB (PL 51.2).

If no problems are found, replace the DADF PWB (PL 51.2).

005-947 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size

005-948 SS-Size Mismatch Jam On No Mix-Size

BSD-ON:CH5.4, CH5.3

BSD-ON:CH5.4, CH5.2, CH5.5, CH5.6

In No Mix or Slow Scan (SS) Mixed mode, it was detected that a document with a different size in Fast
Scan (FS) direction was transported from the DADF.
(If paper was not fed, 005-945 is displayed. If paper was fed, 005-947 is displayed.)

In No Mix mode, it was detected that a document with a different size in Slow Scan (SS) direction was
transported from the DADF. (If paper was not fed, 005-946 is displayed. If paper was fed, 005-948 is
displayed.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check that the DADF Tray Set Guide operates normally.

DADF Tray Set Guide Sensor 1-3: DC330 [005-215/216/217] (PL 51.10)

Check the circuit between the Document Tray Size Sensor 1/2 and the DADF PWB.

Check the circuit between the DADF Tray Set Guide Sensor 1-3 and the DADF PWB

DADF Feed Out Sensor: DC330 [005-205] (PL 51.6)

DADF APS Sensors 1-3: DC330 [005-218/219/220] (PL 51.17)

DADF Regi Sensor: DC330 [005-110] (PL 51.17)

Check the circuit between the DADF APS Sensors 1-3 and the DADF PWB.

DADF APS Sensors 1-3: DC330 [005-218/219/220] (PL 51.17)

Check the circuit between the DADF APS Sensors 1-3 and the DADF PWB.

If no problems are found, replace the DADF PWB (PL 51.2).

Document Tray Size Sensor 1/2 : DC330 [005-221/222] (PL 51.10)

If no problems are found, replace the DADF PWB (PL 51.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-47

CHAIN 5

Troubleshooting

Troubleshooting
CHAIN 5

2010/08
2-48

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

010-330 Fuser Motor Fail

010-360 IH Driver Input High Voltage Fail

BSD-ON:CH10.1, CH9.29

BSD-ON:CH10.3, CH1.2

The Fuser Drive Motor revolution failure was detected.

The input voltage of the IH Driver is high voltage (150VAC or higher). (Status code 0x1 is received)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Procedure

Turn the power OFF and check whether the Fuser Assembly is installed properly.

With the Fuser in nipped state, rotate the Roller manually to check for loading.

Turn the power OFF. Remove the Right Cover and remove the Front LVPS Fan.
Turn the main power ON (turn ON the Main Power Switch).
Is the voltage between the Main LVPS J6-1 and J6-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

Procedure
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB
and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [010-006] (Fuser Drive Motor).
Does the Fuser Drive Motor rotate?
Y
N
Is the voltage between the Fuser Drive Motor J242-1 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Turn the main power OFF and replace the following parts in sequence:

IH Driver (PL 18.3)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Is the voltage between the Fuser Drive Motor J243-1 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.
Turn the power OFF and check the connection between the MD PWB J525 and the Fuser Drive
Motor J243 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Fuser Drive Motor (PL 3.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Check the operation of DC330 [094-012] (1st BTR Contact) and DC330 [094-013]
(1st BTR Retract) alternately. Does the Fuser Drive Motor rotate?
Y
N
Turn the power OFF and check the 1st BTR Contact/Retract Gear for blockage or damage.
Turn the power OFF and check the connection between the Fuser Drive Motor J243-8 and the MD PWB
J525-A1 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-49

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-50

Version 1.2

010-361 IH Driver Input Low Voltage Fail

010-362 IH Driver Surge Fail

BSD-ON:CH10.3, CH1.2

BSD-ON:CH10.3

The input voltage of the IH Driver is low voltage (80VAC or lower). (Status code 0x2 is received)

The IH Driver detected surge. (Status code 0x3 is received)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Turn the power OFF. Remove the Right Cover and remove the Front LVPS Fan.
Turn the main power ON (turn ON the Main Power Switch).
Is the voltage between the Main LVPS J6-1 and J6-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

1.

Turn the main power OFF and replace the following parts in sequence:

IH Driver (PL 18.3)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

2.

Turn the power OFF and ON.


Check the voltage and voltage noise at customer's outlet.
If the problem was not resolved by turning the power OFF then ON and no problems were found
after checking the voltage and voltage noise at the outlet, replace the IH Driver (PL 18.3).

010-363 IGBT Temperature High Fail

010-364 IGBT Temperature Sensor Fail

BSD-ON:CH10.3

BSD-ON:CH10.3

The IGBT Temperature Sensor detected high temperature. (Status code 0x4 is received)

An open circuit, short circuit, or abnormal change in Sensor value was detected at the IGBT Temperature
Sensor. (Status code 0x5 is received)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB
and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-016] (IH Intake Fan).
Is the IH Intake Fan rotating?
Y
N
Proceed to the 042-332 FIP.

Cause/Action
1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the connection between the IH Driver J530 and the MCU PWB
J414 for open circuit, short circuit, and poor contact.
(For 4470/5570, perform the check after removing the Sub LVPS.)

Press the Stop button. Turn ON DC330 [042-017] (IH Exhaust Fan).
Is the IH Exhaust Fan rotating?
Y
N
Proceed to the 042-330 FIP.

If no problems are found, replace the following parts in sequence:

IH Driver (PL 18.3)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button.


Turn the power OFF and check the connection between the IH Driver J530 and the MCU PWB J414 for
open circuit, short circuit, and poor contact. (For 4470/5570, perform the check after removing the Sub
LVPS.)
If no problems are found, replace the following parts in sequence:

IH Driver (PL 18.3)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-51

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-52

Version 1.2

010-367 Input Low Current Fail

010-368 Encoder Pulse Fail

BSD-ON:CH10.3

BSD-ON:CH10.1

The input current was below the lower limit continuously for the specified time. (Status code 0x8 is
received)

The level change of the Belt Speed Sensor was in less than 1 second. (Status code 0x9 is received)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Initial Actions

Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser
Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser
Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Check whether the MCU PWB connector J431 is connected properly.

Procedure

Procedure

Check the following:(For 4470/5570, perform the check after removing the Sub LVPS.)

The relay connector P/J634 for poor contact

Check the following connections for short circuits and poor contacts.

Between MCU PWB J431-12 and Fuser Assembly DJ600-B7

Between MCU PWB J431-13 and Fuser Assembly DJ600-B6

Between MCU PWB J431-14 and Fuser Assembly DJ600-B5

The connection between the IH Driver T60 and the Fuser Assembly DJ600-1 for short circuit and
poor contact
The connection between the IH Driver T61 and the Fuser Assembly DJ600-3 for short circuit and
poor contact

If no problems are found, replace the following parts in sequence:

IH Driver (PL 18.3)

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

010-369 IH Driver Communication Fail

010-370 IH Driver Freeze Fail

BSD-ON:CH10.3

BSD-ON:CH10.3

Communication error between the IH Driver and the MCU PWB has occurred.
(Status code 0xC is received. Or, communication error between the DD and the IH was detected)

The IH Driver Freeze port became Active (Low). (The CPU of the IH Driver has hanged.)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

2.

Turn the power OFF and check the connection between the MCU PWB J414 and the IH Driver
PWB J530 for open circuit, short circuit, and poor contact. (For 4470/5570, perform the check after
removing the Sub LVPS.)

Turn the power OFF and check the connection between the MCU PWB J414 and the IH Driver
PWB J530 for open circuit, short circuit, and poor contact. (For 4470/5570, perform the check after
removing the Sub LVPS.)
If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

IH Driver (PL 18.3)

IH Driver (PL 18.3)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-53

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-54

Version 1.2

010-371 Heat Belt STS Center Disconnection Fail

010-372 Heat Roll STS Center Over Temperature Fail

BSD-ON:CH10.4

BSD-ON:CH10.4

The open circuit AD value of the Center Thermistor was detected 3 times in a row.

The AD value of the Center Thermistor was detected to be higher than the defined value 4 times in a
row.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

NOTE: To clear this Fail, clear the history in NVM (744-001) and then turn the power OFF and ON.
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser
Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Initial Actions

Check whether the MCU PWB connector J431 is connected properly.

Turn the power OFF and remove the Fuser Assembly. Check whether foreign substances or paper
is wound around the Heat Roll.

The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent
pins, foreign substances, burns, and etc.

Check whether the MCU PWB connector J431 is connected properly.

Procedure
Measure the resistance between Fuser Assembly P600-A7 and P600-A8. Is the resistance infinite?
Y
N
Check the following connections for open circuits, short circuits, and poor contacts.

Between DJ600-A5 and MCU PWB J431-7

Between DJ600-A4 and MCU PWB J431-8

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Replace the Fuser Assembly (PL 7.1).

Procedure
Check the following connections for short circuits and poor contacts.

Between DJ600-A5 and MCU PWB J431-7

Between DJ600-A4 and MCU PWB J431-8

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

010-373 Heat Belt STS Rear Disconnection Fail

010-374 Heat Belt STS Rear Over Temperature Fail

BSD-ON:CH10.4

BSD-ON:CH10.4

The open circuit AD value of the Rear Thermistor was detected 3 times in a row.

The AD value of the Rear Thermistor was detected to be higher than the defined value 4 times in a row.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: To clear this Fail, clear the history in NVM (744-001) and then turn the power OFF and ON.
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser
Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Check whether the MCU PWB connector J431 is connected properly.

Initial Actions

Turn the power OFF and remove the Fuser Assembly. Check whether foreign substances or paper
is wound around the Heat Roll.

The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent
pins, foreign substances, burns, and etc.

Check whether the MCU PWB connector J431 is connected properly.

Procedure
Measure the resistance between Fuser Assembly P600-A9 and P600-A10. Is the resistance infinite?
Y
N
Check the following connections for open circuits, short circuits, and poor contacts.

Between DJ600-A3 and MCU PWB J431-9

Between DJ600-A2 and MCU PWB J431-10

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Replace the Fuser Assembly (PL 7.1).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Procedure
Check the following connections for short circuits and poor contacts.

Between DJ600-A3 and MCU PWB J431-9

Between DJ600-A2 and MCU PWB J431-10

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

2010/08
2-55

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-56

Version 1.2

010-375 Heat Belt STS Center Warm Up Time Fail

010-376 Heat Belt STS Rear Warm Up Time Fail

BSD-ON:CH10.4

BSD-ON:CH10.4

When transitioning from the Wait state, the specified Temperature is not reached within the specified
time.

When transitioning from the Wait state, the specified Temperature is not reached within the specified
time.

NOTE: This Fail may occur when the temperature in the installation environment is low (10 degree or
lower)

NOTE: This Fail may occur when the temperature in the installation environment is low (10 degree or
lower)

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Enter DC122 Fail History. Check whether IH Driver Input Low Voltage Fail has occurred.
Has Fail 010-361 occurred?
Y
N
Turn the power OFF and check the following:

Remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the
Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

The connection between the DJ600-A4/A5 and the MCU PWB J431-8/7 for open circuit, short
circuit, and poor contact

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 010-361 FIP.

Remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the
Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

The connection between the DJ600-A2/A3 and the MCU PWB J431-10/9 for open circuit,
short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

010-377 Fuser On Time Fail

010-378 Heat Belt Rotation Fail

BSD-ON:CH10.4

BSD-ON:CH10.1

When in Ready or Standby states, the temperature monitor value of the Rear Thermistor did not reach
the specified temperature within the specified time after the IH power had turned ON.

The Belt Speed Sensor output has not changed for 500ms or longer after the Fuser Motor On.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

2.

Turn the power OFF and check the following:

Remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the
Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

The connection between the DJ600-A2/A3 and the MCU PWB J431-10/9 for open circuit,
short circuit, and poor contact

Remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the
Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

The connection between the DJ600-B7/B6/B5 and the MCU PWB J431-12/13/14 for open
circuit, short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-57

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-58

Version 1.2

010-379 Fuser Hot Not Ready Return Time Fail

010-380 P/Roll Latch Motor Fail

BSD-ON:CH10.4

BSD-ON:CH10.2

The time taken to recover from High Temperature Not Ready state has exceeded the specified time.

When in the P/Roll Contact/Retract operation, the Latch Position Sensor detected a Latch position error
of the P/Roll.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

1.

Turn the power OFF and ON.

Initial Actions

2.

Turn the power OFF and check the following:

Turn the power OFF and check whether the Fuser Assembly is installed properly.

Remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the
Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Remove the Fuser Assembly and check the Drawer Connector between the Fuser Assembly and
the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
short circuit, and poor contact.

Check whether the MCU PWB connector J431 is connected properly.

If no problems are found, replace the following parts in sequence:

Procedure

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB
and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [010-009] (P/Roll Latch On) and DC330
[010-010] (P/Roll Latch Off) alternately. Does the Latch Motor rotate?
Y
N
Is the voltage between the MD PWB J520-9 (+) and the GND +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, then measure the Latch Motor wire wound resistance. Disconnect the Latch
Motor J254, then measure the following resistances.

Between Latch Motor J254 pin-2 and J254 pin-6

Between Latch Motor J254 pin-1 and J254 pin-5

Is the resistance approx. 5.7Ohm for each? (At 25 C)


Y
N
Replace the P/R Latch Motor (PL 7.1).
Measure the resistance between the disconnected connector J254-1/2/5/6 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [010-009] (P/Roll Latch On) and DC330 [010-202] (P/Roll Latch
Sensor), as well as DC330 [010-010] (P/Roll Latch Off) and DC330 [010-202] (P/Roll Latch Sensor)
alternately.
Does the display change between Low/High?

N
Is the voltage between the MCU PWB J431-4 (+) and the GND +1.2VDC?
Y
N
Press the Stop button and turn the power OFF.
Remove the Fuser Assembly and check the connection between the DJ600-A8/A7 and the
MCU PWB J431-4/5 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

010-381 Fuser Assy Illegal Fail


BSD-ON:CH10.4
A different type of Fuser Assembly (rapid heating/accumulative heating) was installed.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

MCU PWB (2270/3370) (PL 18.2a)

1.

Turn the power OFF and ON.

MCU PWB (4470/5570) (PL 18.2b)

2.

Turn the power OFF and replace with the correct Fuser Assembly (PL 7.1).

Press the Stop button and turn the power OFF.


Remove the Fuser Assembly and check the connection between the DJ600-A6 and the MCU PWB
J431-6 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Fuser Assembly (PL 7.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the Latch Motor Gear for wear or damage. If no problems are found,
replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-59

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-60

Version 1.2

010-382 Fuser Thermostat Fail

010-398 Fuser Fan Fail

BSD-ON:CH10.4

BSD-ON:CH10.7

The Fuser Assembly Thermostat is broken.

The Fuser Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Initial Actions

Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser
Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.

Rotate the Fuser Fan manually to check for loading.

Check whether the MCU PWB connector J431 is connected properly.

Procedure

Procedure
Measure the resistance between P600 pin-A11 and P600 pin-B9. Is the resistance infinite?
Y
N
Check the following connections for open circuits, short circuits, and poor contacts.

Between DJ600-A1 and MCU PWB J431-11

Between DJ600-B1 and MCU PWB J431-18

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Enter DC122 Fail History. Has 041-350 MD PWB F7 Blows occurred?


Y
N
Enter the Diag Mode, turn ON DC330 [042-011] (Fuser Fan). Is the Fuser Fan rotating?
Y
N
Turn the power OFF and check the connection between the Fuser Fan J230-4/3/1 and the MD
PWB J524-10/11/13 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Fuser Fan (PL 4.1)

MCU PWB (4470/5570) (PL 18.2b)

Replace the Fuser Assembly (PL 7.1).

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF.


Check the connection between the Fuser Fan J230-2 and the MD PWB J524-12 for open circuit,
short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F7 on the MD PWB has melted down.

010-420 Fuser Assembly Near Life Warning

010-421 Fuser Assembly Life Over Warning

BSD-ON:-

BSD-ON:-

The Fuser Assembly is near the end of its lifespan.

The Fuser Assembly has reached the end of its lifespan.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace the Fuser Assembly (PL 7.1) with a new one and clear DC135 [954-850]. If the problem persists,
replace the MCU PWB.

Replace the Fuser Assembly (PL 7.1) with a new one and clear DC135 [954-850]. If the problem persists,
replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-61

CHAIN 10

Troubleshooting

Troubleshooting
CHAIN 10

2010/08
2-62

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

041-310 IM Logic Fail

041-316 IH Driver Interface Fail

BSD-ON:CH3.1

BSD-ON:CH10.3

The IM software control error was detected.

Interface error between the MCU PWB and the IH Driver has occurred (at the IH Driver).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Install the correct version of the IOT firmware.

2.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

Turn the power OFF and check the connection between the IH Driver J530 and the MCU PWB
J414 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

IH Driver (PL 18.3)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-63

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-64

Version 1.2

041-317 MCU IH Interface Fail

041-325 MCU PWB F2 Blows

BSD-ON:CH10.3

BSD-ON:CH1.6

Interface error between the MCU PWB and the IH Driver has occurred (at the MCU).

Fuse 2 on the MCU PWB has blown.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: Remove the cause of Fuse meltdown before replacing the MCU PWB.

Cause/Action

1.

Turn the power OFF and ON.

Cause/Action

2.

Turn the power OFF and check the connection between the MCU PWB J414 and the IH Driver
J530 for open circuit, short circuit, and poor contact.

1.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

Suction Fan (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Bottom Fan (3370) (PL 4.3a)

IH Driver (PL 18.3)

Bottom Fan (4470/5570) (PL 4.3b)

HVPS Fan (2270/3370) (PL 4.3a)

M Fan (4470/5570) (PL 4.3b)

2.

Drive Fan (2270/3370) (PL 18.2a)

1st BTR Contact Retract Clutch (PL 3.2)

Takeaway Clutch (2270/3370) (PL 15.1)

Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

041-326 MCU PWB F3 Blows

041-327 MCU PWB F4 Blows

BSD-ON:CH1.6

BSD-ON:CH1.11

Fuse 3 on the MCU PWB has blown.

Fuse 4 on the MCU PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MCU PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MCU PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

IH Exhaust Fan (2270/3370) (PL 4.3a)

IBT Fan 1, 2 (2270/3370) (PL 4.2a)

IH Exhaust Fan (4470/5570) (PL 4.3b)

C Fan (4470/5570) (PL 4.2b)

Process 2 Fan (2270/3370) (PL 4.2a)

Process 2 Fan (4470/5570) (PL 4.2b)

MCU PWB (2270/3370) (PL 18.2a)

Erase Lamp Unit (C, M, Y, K) (PL 8.1)

MCU PWB (4470/5570) (PL 18.2b)

MOB ADC Assembly (PL 18.5)

2.

Turn the power OFF and replace the MCU PWB.

Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-65

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-66

Version 1.2

041-328 MCU PWB F5 Blows

041-340 MCU Nvm (EEPROM) Data Fail

BSD-ON:CH1.11

BSD-ON:CH3.1

Fuse 5 on the MCU PWB has blown.

The specific values of the NVM (EEPROM) data are not in their specified addresses.

NOTE: Remove the cause of Fuse meltdown before replacing the MCU PWB.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

1.

1.

2.

Install the correct version of the IOT firmware.

3.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Turn the power OFF and ON.

HVPS (1st/2nd/DTC) (PL 6.2)

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

HVPS (DEVE/BCR) (2270/3370) (PL 18.6a)

MCU PWB (2270/3370) (PL 18.2a)

HVPS (BCR) (4470/5570) (PL 18.6b)

MCU PWB (4470/5570) (PL 18.2b)

HVPS (DEVE) (4470/5570) (PL 5.3)

Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

041-341 MCU NVM (EEPROM) Access Fail

041-342 MCU Nvm (EEPROM) Buffer Fail

BSD-ON:CH3.1

BSD-ON:CH3.1

NVM (EEPROM) access error (The read values are different from those that were written, or there is I2C
communication error).

NVM (EEPROM) buffer fail (The write buffer has overflowed).


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

2.

Turn the power OFF and check whether there is poor connection between the EEPROM and the
MCU PWB.

Turn the power OFF and check whether there is poor connection between the EEPROM and the
MCU PWB.
If no problems are found, replace the MCU PWB.

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-67

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-68

Version 1.2

041-345 MD PWB F2 Blows

041-346 (2270/3370) MD PWB F3 Blows

BSD-ON:CH1.5

BSD-ON:CH1.6

Fuse 2 on the MD PWB has blown.

Fuse 3 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

LPH Unit (Y, M, C, K) (PL 2.1)

LPH Rear PWB (Y, M, C, K) (PL 2.2)

NOTE: For more information on the connection to the HCF, refer to the HCF Supplementary Service
Manual.

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

2.

Tray Module PWB (PL 10.9a)

Fax PWB (PL 10.11)

HCF

Turn the power OFF and replace the MD PWB (PL 18.2a).

041-347 Serial I/O Fail

041-348 (4470/5570) MD PWB F4 Blows

BSD-ON:CH3.1

BSD-ON:CH1.6

The Serial I/O control clock is not input into the MD PWB.

Fuse 4 on the MD PWB has blown.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

Cause/Action

1.

Turn the power OFF and ON.

Cause/Action

2.

Turn the power OFF and check the connector ( P/J452) between the MD PWB and the MCU PWB
for poor connection.

1.

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.
NOTE: For more information on the connection to the HCF, refer to the HCF Supplementary Service
Manual.

2.

Version 1.2

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

2010/08
2-69

Tray Module PWB (PL 10.9b)

Fax PWB (PL 10.11)

HCF

Turn the power OFF and replace the MD PWB (PL 18.2b).

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-70

Version 1.2

041-349 MD PWB F6 Blows

041-350 MD PWB F7 Blows

BSD-ON:CH1.6

BSD-ON:CH1.6

Fuse 6 on the MD PWB has blown.

Fuse 7 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Takeaway Motor (4470/5570) (PL 15.1)

Tray 1 Feed/Lift Up Motor (PL 9.4)

Front LVPS Fan (PL 4.1)

P/R Latch Motor (PL 7.1)

IH Intake Fan (PL 4.1)

Agitator Motor (PL 8.2)

C Exhaust Fan (4470/5570) (PL 4.3b)

Process 1 Fan (4470/5570) (PL 4.2b)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

2.

Fuser Fan (PL 4.1)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

041-351 MD Detect Fail

041-352 MD PWB F5 Blows

BSD-ON:CH3.8

BSD-ON:CH1.6

The MD PWB is not installed.

Fuse 5 on the MD PWB has blown.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

Cause/Action

1.

Turn the power OFF then ON.

Cause/Action

2.

Turn the power OFF and check the connector ( P/J452) between the MD PWB and the MCU PWB
for poor connection.

1.

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Check the Finisher circuit for overcurrent and overvoltage, and then replace the faulty parts or repair
the circuits.
NOTE: For more information on the connection to the Finisher, refer to the Finisher Supplementary
Service Manual.

2.

2010/08
2-71

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-72

Version 1.2

041-353 MD PWB F8 Blows

041-354 MD PWB F9 Blows

BSD-ON:CH1.11

BSD-ON:CH1.11

Fuse 8 on the MD PWB has blown.

Fuse 9 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

MSI Feed/Nudger Motor (PL 13.2)

Exit 2 Drive Motor (PL 17.4)

Duplex Motor (PL 14.5)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

2.

Toner Dispense Motor (Y, M, C, K) (PL 5.1)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

041-355 MD PWB F10 Blows

041-356 MD PWB F11 Blows

BSD-ON:CH1.11

BSD-ON:CH1.11

Fuse 10 on the MD PWB has blown.

Fuse 11 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.
NOTE: The LH Fan PWB (including the LH Fan) is an option to prevent paper blocking. If these
optional parts are installed, check their circuits for overcurrent and overvoltage too.

2.

2nd BTR Contact Retract Motor (PL 14.4)

DC Heater (PL 14.3)

LH Fan PWB

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Fuser Drive Motor (PL 3.1)

Main Drive Motor (PL 3.2)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-73

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-74

Version 1.2

041-357 MD PWB F12 Blows

041-358 MD PWB F13 Blows

BSD-ON:CH1.11

BSD-ON:CH1.11

Fuse 12 on the MD PWB has blown.

Fuse 13 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Drum/Deve Drive Motor (K) (2270/3370) (PL 3.3a)

Drum/Deve Drive Motor (Y, M, C) (2270/3370) (PL 3.3a)

Drum/Deve Drive Motor (K) (4470/5570) (PL 3.3b)

Drum Drive Motor (Y, M, C) (4470/5570) (PL 3.3b)

IBT Drive Motor Assembly (2270/3370) (PL 3.3a)

Deve Drive Motor (Y, M, C) (4470/5570) (PL 3.3b)

IBT Drive Motor Assembly (4470/5570) (PL 3.3b)

2.

Turn the power OFF and replace the MD PWB.

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

041-359 MD PWB F14 Blows

041-360 MD PWB F15 Blows

BSD-ON:CH1.11

BSD-ON:CH1.11

Fuse 14 on the MD PWB has blown.

Fuse 15 on the MD PWB has blown.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

1.

2.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

Face Up Gate Solenoid (PL 17.5)

Exit 2 Gate Solenoid (PL 17.5)

Exit 1 OCT Motor (PL 17.2)

Exit 2 OCT Motor (PL 17.5)

Turn the power OFF and replace the MD PWB.

2.

Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-75

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-76

Version 1.2

041-361 MD PWB F16 Blows

041-368 MCU-SW Firmware Mismatch

BSD-ON:CH1.6

BSD-ON:-

Fuse 16 on the MD PWB has blown.

The MCU software for the 4470/5570 model is installed in the 2270/3370 model. Or, the MCU software
for the 2270/3370 model is installed in the 4470/5570 model.

NOTE: Remove the cause of Fuse meltdown before replacing the MD PWB.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
or repair the circuits.

1.
2.

Install the correct version of the IOT firmware.

3.

2.

Regi Clutch (PL 15.2)

Turn the power OFF and ON.

Turn the power OFF and replace the MD PWB.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

MD PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

041-369 MD Type Mismatch


BSD-ON:CH3.8
The MD PWD for the 4470/5570 model is installed in the 2270/3370 model. Or, the MD PWD for the
2270/3370 model is installed in the 4470/5570 model.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
1.

Turn the power OFF and ON.

2.

Turn the power OFF and replace with the correct MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-77

CHAIN 41

Troubleshooting

Troubleshooting
CHAIN 41

2010/08
2-78 A

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

042-320 (2270/3370) Drum Y, M, C Motor Fail

042-320 (4470/5570) Drum Y, M, C Motor Fail

BSD-ON:CH9.1

BSD-ON:CH9.2

The Drum/Deve Drive Motor (Y, M, C) revolution failure was detected.

The Drum Drive Motor (Y, M, C) revolution failure was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power OFF and remove the Front Cover. Remove the Drum (Y, M, C) and the Developer (Y, M,
C) and cheat the Front Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-026] (Drum/Deve Drive Motor Y, M,
C). Does the Drum/Deve Drive Motor (Y, M, C) rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J526-3 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.

Turn the power OFF and open the Front Cover. Remove the Drum (Y, M, C) and close the Front Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-027] (Drum Drive Motor Y, M, C).
Does the Drum Drive Motor (Y, M, C) rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J526-3 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the voltage between the MD PWB J527-A16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J527-A16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Turn the power OFF and check the connections between the MD PWB J526 and the Drum Drive
Motor (Y, M, C) J246, as well as between the MD PWB J527 and the Drum Drive Motor (Y, M, C)
J247 for open circuits, short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

Drum Drive Motor (Y, M, C) (PL 3.3b)

Turn the power OFF and check the connections between the MD PWB J526 and the Drum/Deve
Drive Motor (Y, M, C) J246, as well as between the MD PWB J527 and the Drum/Deve Drive Motor
(Y, M, C) J247 for open circuits, short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

Drum/Deve Drive Motor (Y, M, C) (PL 3.3a)

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Press the Stop button and turn the power OFF. Install the Drum (Y, M, C), the Developer (Y, M, C), and
the Front Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-026] (Drum/Deve Drive Motor Y, M,
C). Does the Drum/Deve Drive Motor (Y, M, C) rotate?
Y
N
Check the Drum (Y, M, C) and the Developer (Y, M, C) for loading
Press the Stop button and turn the power OFF. Check the connection between the Drum/Deve Drive
Motor (Y, M, C) J247-8 and the MD PWB J527-A9 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (PL 18.2a)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and open the Front Cover. Install the Drum (Y, M, C) and close the Front Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-027] (Drum Drive Motor Y, M, C).
Does the Drum Drive Motor (Y, M, C) rotate?
Y
N
Check the Drum (Y, M, C) for loading.
Press the Stop button and turn the power OFF. Check the connection between the Drum Drive Motor
(Y, M, C) J247-8 and the MD PWB J527-A9 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

MCU PWB (PL 18.2a)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-79

CHAIN 42

Troubleshooting

Troubleshooting
CHAIN 42

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-80

Version 1.2

042-323 Drum K Motor Fail

042-324 IBT Motor Fail

BSD-ON:CH9.4

BSD-ON:CH9.28

The Drum/Deve Drive Motor (K) revolution failure was detected.

The IBT Drive Motor revolution failure was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power OFF and remove the Front Cover. Remove the Drum (K) and the Developer (K) and
cheat the Front Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-033] (Drum/Deve Drive Motor K).
Does the Drum/Deve Drive Motor (K) rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J526-1 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Turn the power OFF. Remove the IBT Unit and cheat the L/H Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [094-006] (IBT Drive Motor).
Does the IBT Drive Motor rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J526-5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the voltage between the MD PWB J527-B8 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J527-A8 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Turn the power OFF and check the connections between the MD PWB J526 and the IBT Drive
Motor J248, as well as between the MD PWB J527 and the IBT Drive Motor J249 for open circuits,
short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

IBT Drive Motor (2270/3370) (PL 3.3a)

Turn the power OFF and check the connections between the MD PWB J526 and the Drum/Deve
Drive Motor (K) J240, as well as between the MD PWB J527 and the Drum/Deve Drive Motor (K)
J241 for open circuits, short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

Drum/Deve Drive Motor (K) (2270/3370) (PL 3.3a)

IBT Drive Motor (4470/5570) (PL 3.3b)

Drum/Deve Drive Motor (K) (4470/5570) (PL 3.3b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Install the Drum (K), the Developer (K), and the Front
Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-033] (Drum/Deve Drive Motor K).
Does the Drum/Deve Drive Motor (K) rotate?
Y
N
Check the Drum (K) and the Developer (K) for loading
Press the Stop button and turn the power OFF. Check the connection between the Drum/Deve Drive
Motor (K) J241-8 and the MD PWB J527-A1 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Install the IBT Unit and close the L/H Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [094-006] (IBT Drive Motor).
Does the IBT Drive Motor rotate?
Y
N
Check the IBT Drive for loadingAlso, check the IBT for loading due to blockage in the IBT Waste
Toner Collection Auger
Press the Stop button and turn the power OFF. Check the connection between the IBT Drive Motor
J249-8 and the MD PWB J527-B1 for open circuit, short circuit, and poor contact.
If no problems are found, replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

042-325 Main Motor Fail

BSD-ON:CH4.1, CH8.1, CH8.4

N
Check the Regi Roll for loading and the Drive Gear for revolution failure or damage

Press the Stop button and turn the power OFF. Check the connection between the Main Drive Motor
J245-8 and the MD PWB J525-A9 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

The Main Drive Motor revolution failure was detected.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Turn the power OFF. Remove the IBT Unit and cheat the L/H Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-002] (Main Drive Motor).
Does the Main Drive Motor rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J535-1 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

MD PWB (4470/5570) (PL 18.2b)


MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Is the voltage between the MD PWB J525-A16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.
Turn the power OFF and check the connections between the MD PWB J535 and the Main Drive
Motor J244, as well as between the MD PWB J525 and the Main Drive Motor J245 for open
circuits, short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

Main Drive Motor (PL 3.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Install the IBT Unit and close the L/H Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-002] (Main Drive Motor).
Does the Main Drive Motor rotate?
Y
N
Check the 2nd BTR for loading and the Drive Gear for revolution failure or damage
Press the Stop button. (2270/3370)
Turn ON DC330 [042-002] (Main Drive Motor), then turn ON DC330 [077-001] (Takeaway Clutch). (4470/
5570)
Turn ON DC330 [042-002] (Main Drive Motor), then turn ON DC330 [077-050] (Takeaway Motor).
Does the Main Drive Motor rotate?
Y
N
Check the MSI Takeaway Roll and the Tray 1 Takeaway Roll for loading and the Drive Gear for
revolution failure or damage
Press the Stop button. Turn ON DC330 [042-002] (Main Drive Motor), then turn ON DC330 [077-002]
(Regi Clutch). Does the Main Drive Motor rotate?

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-81

CHAIN 42

Troubleshooting

Troubleshooting
CHAIN 42

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-82

Version 1.2

042-330 IH Exhaust Fan Fail

042-332 IH Intake Fan Fail

BSD-ON:CH10.3

BSD-ON:CH10.3

The IH Exhaust Fan error was detected.

The IH Intake Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-326 MCU PWB F3 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly. Rotate the IH Exhaust Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-017] (IH Exhaust Fan).
Is the IH Exhaust Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J414-B1 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Turn the power ON and enter DC122 Fail History. Has 041-350 MD PWB F7 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly.
(2270/3370)
Rotate the IH Intake Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-016] (IH Intake Fan).
Is the IH Intake Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MD PWB J529-B9 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the connection between the IH Exhaust Fan J225 and the
MCU PWB J414 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

IH Exhaust Fan (2270/3370) (PL 4.3a)

IH Exhaust Fan (4470/5570) (PL 4.3b)

MCU PWB (2270/3370) (PL 18.2a)

Turn the power OFF and check the connection between the IH Intake Fan J226 and the MD
PWB J529 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

IH Intake Fan (PL 4.1)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the IH Exhaust Fan
J225-3 and the MCU PWB J414-B3 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F3 on the MCU PWB has melted down

Press the Stop button and turn the power OFF. Check the connection between the IH Intake Fan
J226-2 and the MD PWB J529-B11 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F7 on the MD PWB has melted down.

042-334 (2270/3370) IBT Fan Fail

042-335 (4470/5570) Process 1 Fan Fail

BSD-ON:CH9.41

BSD-ON:CH9.43

The IBT Fan 1, 2 error was detected.

The Process 1 Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-327 MCU PWB F4 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Open the Front Cover and cheat the Front
Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-019] (IBT Fan).
Does the IBT Fan1, 2 rotate?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J416-3/7 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB (PL 18.2a).

Turn the power ON and enter DC122 Fail History. Has 041-350 MD PWB F7 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Open the Front Cover and cheat the Front
Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-022] (Process 1 Fan).
Is the Process 1 Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MD PWB J537-1 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MD PWB (PL 18.2b).

Turn the power OFF and check the connection between the IBT Fan 1 J232 and the MCU
PWB J416, as well as between the IBT Fan 2 J236 and the MCU PWB J416 for open circuits,
short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

IBT Fan 1 (PL 4.2a)

Turn the power OFF and check the connection between the Process 1 Fan J228 and the MD
PWB J537 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Process 1 Fan (PL 4.2b)

IBT Fan 2 (PL 4.2a)

MCU PWB (PL 18.2a)

Press the Stop button and turn the power OFF. Check the connection between the IBT Fan 1 J2322 and the MCU PWB J416-5, as well as between the IBT Fan 2 J236-2 and the MCU PWB J4169 for open circuits, short circuits, and poor contacts. If no problems are found, replace the MCU
PWB (PL 18.2a).

MD PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the Process 1 Fan
J228-2 and the MD PWB J537-3 for open circuit, short circuit, and poor contact. If no problems are
found, replace the MD PWB (PL 18.2b).
Turn the power OFF and check whether the F7 on the MD PWB has melted down.

Turn the power OFF and check whether the F4 on the MCU PWB has melted down

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-83

CHAIN 42

Troubleshooting

Troubleshooting
CHAIN 42

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-84

Version 1.2

042-336 Process 2 Fan Fail

042-337 NOHAD Logic Fail

BSD-ON:CH9.41, CH9.43

BSD-ON:CH3.1

The Process 2 Fan error was detected.

A fatal error was detected in NOHAD control.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Turn the power ON and enter DC122 Fail History. Has 041-326 MCU PWB F3 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Open the Front Cover and cheat the Front
Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-013] (Process 2 Fan).
Is the Process 2 Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J416-11 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

1.

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the connection between the Process 2 Fan J238 and the MCU
PWB J416 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Process 2 Fan (2270/3370) (PL 4.2a)

Process 2 Fan (4470/5570) (PL 4.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the Process 2 Fan
J238-2 and the MCU PWB J416-13 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F3 on the MCU PWB has melted down

2.

Turn the power OFF and ON.


Install the correct version of the MCU software. If the problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

042-338 LVPS Front Fan Fail

042-340 (4470/5570) Cartridge Fan Fail

BSD-ON:CH1.3

BSD-ON:CH9.44

An abnormality was detected in the LVPS Front Fan.

The Cartridge Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-350 MD PWB F7 Blows occurred?
Y
N
Turn the power OFF and remove the Right Cover and Rear Upper Cover. Disconnect and reconnect
P/J239. Rotate the Front LVPS Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-014] (Front LVPS Fan).
Is the Front LVPS Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MD PWB J529-A13 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

Turn the power ON and enter DC122 Fail History. Has 041-327 MCU PWB F4 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Open the Front Cover and cheat the Front
Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-021] (Cartridge Fan).
Is the Cartridge Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J416-7 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB (PL 18.2b).

Turn the power OFF and check the connection between the Cartridge Fan J619 and the MCU
PWB J416 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Cartridge Fan (PL 4.2b)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the connection between the Front LVPS Fan J239 and the MD
PWB J529 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Front LVPS Fan (PL 4.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the Cartridge Fan
J619-2 and the MCU PWB J416-9 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MCU PWB (PL 18.2b).

Press the Stop button and turn the power OFF. Check the connection between the Front LVPS Fan
J239-2 and the MD PWB J529-A14 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

Turn the power OFF and check whether the F4 on the MCU PWB has melted down

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F7 on the MD PWB has melted down.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-85

CHAIN 42

Troubleshooting

Troubleshooting
CHAIN 42

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-86

Version 1.2

042-341 M HVPS Fan Fail

042-342 (4470/5570) Suction Fan Fail

BSD-ON:CH9.42, CH9.45

BSD-ON:CH9.45

The HVPS Fan (2270/3370) or M Fan (4470/5570) error was detected.

The Suction Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-325 MCU PWB F2 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-012] (HVPS/M Fan).
Is the HVPS Fan or the M Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J417-A10 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Turn the power ON and enter DC122 Fail History. Has 041-325 MCU PWB F2 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly. Rotate the Suction Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-020] (Suction Fan).
Is the Suction Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J417-A1 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB (PL 18.2b).

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the connection between the HVPS/M Fan J235 and the MCU
PWB J417 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

HVPS Fan (2270/3370) (PL 4.3a)

M Fan (4470/5570) (PL 4.3b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF.


Check the connection between the HVPS/M Fan J235-3 and the MCU PWB J417-A12 for open
circuit, short circuit, and poor contact.
If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F2 on the MCU PWB has melted down

Turn the power OFF and check the connection between the Suction Fan J231 and the MCU
PWB J417 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Suction Fan (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the Suction Fan
J231-2 and the MCU PWB J417-A3 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MCU PWB (PL 18.2b).
Turn the power OFF and check whether the F2 on the MCU PWB has melted down

042-343 (3370/4470/5570) Rear Bottom Fan Fail

042-344 (4470/5570) C Exhaust Fan Fail

BSD-ON:CH9.42, CH9.45

BSD-ON:CH9.44

The Bottom Fan error was detected.

The C Exhaust Fan error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-325 MCU PWB F2 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly. Rotate the Bottom Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-015] (Bottom Fan).
Is the Bottom Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J417-B11 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB.

MCU PWB (3370) (PL 18.2a)

Turn the power ON and enter DC122 Fail History. Has 041-350 MD PWB F7 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-024] (C Exhaust Fan).
Is the C Exhaust Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MD PWB J529-B13 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MD PWB (PL 18.2b).

Turn the power OFF and check the connection between the C Exhaust Fan J227 and the MD
PWB J529 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

C Exhaust Fan (PL 4.3b)

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the connection between the Bottom Fan J234 and the MCU
PWB J417 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Bottom Fan (3370) (PL 4.3a)

Bottom Fan (4470/5570) (PL 4.3b)

MCU PWB (3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Check the connection between the C Exhaust Fan
J227-2 and the MD PWB J529-B15 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MD PWB (PL 18.2b).

Press the Stop button and turn the power OFF. Check the connection between the Bottom Fan
J234-2 and the MCU PWB J417-B13 for open circuit, short circuit, and poor contact. If no problems
are found, replace the MCU PWB.

MCU PWB (3370) (PL 18.2a)

Turn the power OFF and check whether the F7 on the MD PWB has melted down.

MCU PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check whether the F2 on the MCU PWB has melted down

Version 1.2

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2010/08
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CHAIN 42

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Troubleshooting
CHAIN 42

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-88

Version 1.2

042-400 Deodorant Filter Life End

042-604 NOHAD Temperature Sensor Fail

BSD-ON:-

BSD-ON:CH9.27

The Deodorant Filter must be replaced.

The NOHAD Thermistor error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace the Deodorant Filter and clear the DC135 HFSI Counter [954-860].

Turn the power OFF and check the connection between the NOHAD Thermistor P130 and the MCU
PWB J414 for open circuit, short circuit, and poor contact. Also check whether there is poor connection
or foreign substances at the detection section of the NOHAD Thermistor.
If no problems are found, replace the following parts in sequence:

NOHAD Thermistor (2270/3370) (PL 4.4a)

NOHAD Thermistor (4470/5570) (PL 4.4b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

042-605 (2270/3370) Drive Fan Fail

042-609 (4470/5570) LH Fan Fail

BSD-ON:CH9.42

BSD-ON:CH9.46

The Drive Fan error was detected.

The LH Fan 1-3 error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: The LH Fan is an option Fan to prevent paper blocking. If the LH Fan is installed, set NVM
(741-140) to "1".

Procedure

Turn the power ON and enter DC122 Fail History. Has 041-325 MCU PWB F2 Blows occurred?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD
PWB and open the Chassis Assembly. Rotate the Drive Fan manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-020] (Drive Fan).
Is the Drive Fan rotating?
Y
N
When the Diag is turned ON, is the voltage between the MCU PWB J417-A1 (+) and the
GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MCU PWB (PL 18.2a).
Turn the power OFF and check the connection between the Drive Fan J231 and the MCU
PWB J417 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Drive Fan (PL 18.2a)

MCU PWB (PL 18.2a)

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power ON and enter DC122 Fail History. Has 041-355 MD PWB F10 Blows occurred?
Y
N
Turn the power OFF. Open the L/H Cover and cheat the L/H Cover Interlock Switch.
Disconnect and reconnect the LH Fan PWB J453, J454, LH Fan 2 P/J217, and LH Fan 3 P/J218.
Rotate the LH Fan 1-3 manually to check for loading.
Turn the power ON and enter the Diag mode. Turn ON DC330 [042-026] (LH Fan).
Are the LH Fan 1-3 rotating?
Y
N
Press the Stop button. Is the voltage between the LH Fan PWB J450-5 (+) and the GND (-)
+24VDC?
Y
N
Remove the Rear Upper Cover. Is the voltage between the MD PWB J523-B13 (+)
and the GND (-) +24VDC?
Y
N
Turn the power OFF and replace the MD PWB (PL 18.2b).

Press the Stop button and turn the power OFF. Check the connection between the Drive Fan J2312 and the MCU PWB J417-A3 for open circuit, short circuit, and poor contact. If no problems are
found, replace the MCU PWB (PL 18.2a).

Turn the power OFF and check the connection between the MD PWB J523 and the LH
Fan PWB J450 for open circuit, short circuit, and poor contact.
Turn ON DC330 [042-026] (LH Fan) and measure the following voltages:

Between the LH Fan PWB J453-1 (+) and the GND (-) (LH Fan 1)

Turn the power OFF and check whether the F2 on the MCU PWB has melted down

Between the LH Fan PWB J454-1 (+) and the GND (-) (LH Fan 2)

Between the LH Fan PWB J454-5 (+) and the GND (-) (LH Fan 3)

Is the voltage +24VDC?


Y
N
Turn the power OFF and check the connection between the MD PWB J523 and the LH
Fan PWB J450 for open circuit, short circuit, and poor contact. If no problems are found,
replace the following parts in sequence:

LH Fan PWB

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Check the following connectors for open
circuits, short circuits, and poor contacts.

Between the LH Fan PWB J454 and the LH Fan 2 J217

Between the LH Fan PWB J454 and the LH Fan 3 J218

If no problems are found, replace the LH Fan (1-3).

Version 1.2

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B
Press the Stop button. Turn the power OFF and check the following:

Check the connection between the LH Fan 2 J217-3 and the LH Fan PWB J454-3 for open
circuit, short circuit, and poor contact.

Check the connection between the LH Fan 3 J218-3 and the LH Fan PWB J454-7 for open
circuit, short circuit, and poor contact.

Check the connection between the LH Fan PWB J450-2 and the MD PWB J523-B16 for open
circuit, short circuit, and poor contact.

If no problems are found, replace the following parts in sequence:

LH Fan PWB

MD PWB (PL 18.2b)

Turn the power OFF and check whether the F10 on the MD PWB has melted down.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

045-310 Image Ready NG

045-311 Controller Communication Fail

BSD-ON:CH3.1

BSD-ON:CH3.1

The Controller image preparation failure was detected.

Communication error between ESS PWB and MCU PWB was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check whether there is poor connection or foreign substances at the
following connectors.

2.

Turn the power OFF and check whether there is poor connection or foreign substances at the
following connectors.

Between BP PWB J451 and MCU PWB P451

Between BP PWB J451 and MCU PWB P451

Between BP PWB J335 and ESS PWB P335

Between BP PWB J335 and ESS PWB P335

Between BP PWB J309 and ESS PWB P309

Between BP PWB J309 and ESS PWB P309

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

BP PWB (2270/3370) (PL 18.2a)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

BP PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

ESS PWB (PL 35.2)

ESS PWB (PL 35.2)

Version 1.2

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2010/08
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Troubleshooting
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-92

Version 1.2

045-312 Drive Logic Fail

045-313 ENG_LOGIC_FAIL

BSD-ON:CH3.1

BSD-ON:-

A fatal error was detected in Drive control.

ENGINE internal mismatch (control logic mismatch)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

2.

Install the correct version of the IOT firmware.

2.

Install the correct version of the IOT firmware.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

Turn the power OFF and ON.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

045-321 MK_Panel_NG

045-322 MK_Pitch_NG

BSD-ON:-

BSD-ON:-

Communication error between IM and MK (when receiving Pitch Check, the corresponding Panel Build is
not received)

Communication error between IM and MK (when receiving Pitch Notify, the corresponding Pitch Check is
not received)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Install the correct version of the IOT firmware.

2.

Install the correct version of the IOT firmware.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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2010/08
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Troubleshooting
CHAIN 45

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-94

Version 1.2

045-331 MK_MKIF_MSG_Reject

045-332 MK_MMIF_MSG_Reject

BSD-ON:-

BSD-ON:-

Communication error between IM and MK (the received message was rejected)

Communication error between MM and Sub Module (the received message was rejected)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

2.

Install the correct version of the IOT firmware.

2.

Install the correct version of the IOT firmware.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

Turn the power OFF and ON.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

045-350 MK_Emergency_Over_Wait

045-351 MK_Emergency_No_Timer

BSD-ON:-

BSD-ON:-

MK internal mismatch (panel creation is obstructed continuously over the predetermined time)

MK internal mismatch (Call Back Timer has ran out and can't be controlled)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Install the correct version of the IOT firmware.

2.

Install the correct version of the IOT firmware.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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CHAIN 45

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Troubleshooting
CHAIN 45

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-96

Version 1.2

045-352 MK_Emergency_Enforced_Stop

045-370 LPH Power On Fail Multi

BSD-ON:-

BSD-ON:-

MK internal mismatch (the MM has performed a forced stop process)

Power source error during LPH batch download complete verification or MCU error.
(Fail has occurred in multiple LPHs.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

1.

Turn the power OFF and ON.

Procedure

2.

Install the correct version of the IOT firmware.

3.

Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB.

Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Between MCU PWB J556 and LPH Rear PWB J560

Between MCU PWB J555 and LPH Rear PWB J559

Between MCU PWB J554 and LPH Rear PWB J558

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-350 FIP

M color: 061-351 FIP

C color: 061-352 FIP

K color: 061-353 FIP

045-371 LPH Download Data Fail Multi

045-372 LPH Mismatch Fail Multi

BSD-ON:-

BSD-ON:-

DELSOL register error during the LPH batch download complete verification or connector error.
(Fail has occurred in multiple LPHs.)

The model numbers of multiple LPH Units do not match.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON. Is the voltage between
the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Turn the power OFF and remove the Rear Upper Cover. Turn the power ON. Is the voltage between
the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Check that the values in DC131 [749-152 to 160] (LPH Specific Code) do not contain corruption, etc.
Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

Between MCU PWB J556 and LPH Rear PWB J560

MCU PWB (4470/5570) (PL 18.2b)

Between MCU PWB J555 and LPH Rear PWB J559

LPH Unit (Y, M, C, K) (PL 2.1)

Between MCU PWB J554 and LPH Rear PWB J558

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-354 FIP

M color: 061-355 FIP

C color: 061-356 FIP

K color: 061-357 FIP

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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CHAIN 45

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Troubleshooting
CHAIN 45

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-98

Version 1.2

045-373 LPH Read Fail Multi

045-374 LPH Write Fail Multi

BSD-ON:-

BSD-ON:-

Communication error between MCU and LPH Units (data read error from multiple LPHs)

Communication error between MCU and LPH Units (data write error to multiple LPHs).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Between MCU PWB J556 and LPH Rear PWB J560

Between MCU PWB J556 and LPH Rear PWB J560

Between MCU PWB J555 and LPH Rear PWB J559

Between MCU PWB J555 and LPH Rear PWB J559

Between MCU PWB J554 and LPH Rear PWB J558

Between MCU PWB J554 and LPH Rear PWB J558

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-362 FIP

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-366 FIP

M color: 061-363 FIP

M color: 061-367 FIP

C color: 061-364 FIP

C color: 061-368 FIP

K color: 061-365 FIP

K color: 061-369 FIP

045-375 LPH Act Fail Multi


BSD-ON:Communication error between MCU and multiple LPH Units (error in the communication IC or cable).
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Check the timing at when this Fail occurs. Does this Fail occur right after the power is turned ON?
Y
N
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
leakCheck the Drum (Y, M, C, K) for improper installation

Is the voltage between the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.
Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Between MCU PWB J556 and LPH Rear PWB J560

Between MCU PWB J555 and LPH Rear PWB J559

Between MCU PWB J554 and LPH Rear PWB J558

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-370 FIP

M color: 061-371 FIP

C color: 061-372 FIP

K color: 061-373 FIP

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-99

CHAIN 45

Troubleshooting

Troubleshooting
CHAIN 45

2010/08
2-100

045-376 LPH PLL Lock Fail Multi


BSD-ON:LPH PLL lock mechanism failure (clock failures in multiple LPHs).
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J532-4/8/12/16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.

Is the voltage between the MD PWB J532-2/6/10/14 (+) and the GND (-) +1.8VDC?
Y
N
Turn the power OFF and disconnect the MD PWB connector J532.
Measure the resistance between the MD PWB J532-2/6/10/14 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Turn the power OFF and check the following connectors for open circuit, short circuit, and poor
connection.

Between MCU PWB J557 and LPH Rear PWB J561

Between MCU PWB J556 and LPH Rear PWB J560

Between MCU PWB J555 and LPH Rear PWB J559

Between MCU PWB J554 and LPH Rear PWB J558

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If the problem persists, refer to DC131 [749-001] (LPH Fail Color) to go to the appropriate FIP.
(1: Error has occurred at Y, 2: Error has occurred at M, 4: Error has occurred at C, 8: Error has occurred
at K)

Y color: 061-386 FIP

M color: 061-387 FIP

C color: 061-388 FIP

K color: 061-389 FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

047-211 Exit 1 OCT Home Fail

047-212 Exit 2 OCT Home Fail

BSD-ON:CH10.8

BSD-ON:CH10.10

After the Exit 1 OCT Motor has ran for the specified operation time, the Exit 1 OCT Home Position
Sensor does not turn ON.

After the Exit 2 OCT Motor has ran for the specified operation time, the Exit 2 OCT Home Position
Sensor does not turn ON.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Initial Actions

Check the Exit 1 OCT Home Position Sensor for improper installation, contamination, and etc.

Check the Exit 2 OCT Home Position Sensor for improper installation, contamination, and etc.

Check the Shielding Board, which blocks the detection section of the Exit 1 OCT Home Position
Sensor, for damage and check the OCT Chute for improper installation.

Check the Shielding Board, which blocks the detection section of the Exit 2 OCT Home Position
Sensor, for damage and check the OCT 2 Chute for improper installation.

Procedure

Procedure

Turn the power ON and enter the Diag mode.


Turn ON DC330 [077-109]. Move the OCT Chute manually to block/clear the light path to the Exit 1 OCT
Home Position Sensor. Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Exit 1 OCT Home Position Sensor.

Turn the power ON and enter the Diag mode.


Turn ON DC330 [077-110]. Move the OCT 2 Chute manually to block/clear the light path to the Exit 2
OCT Home Position Sensor. Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Exit 2 OCT Home Position Sensor.

Press the Stop button. Turn ON DC330 [077-040] and DC330 [077-041] alternately.
Does the OCT 1 Chute move forward and backward?
Y
N
Is the voltage between the MD PWB J524-3/4 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Press the Stop button. Turn ON DC330 [077-045] and DC330 [077-046] alternately.
Does the OCT 2 Chute move forward and backward?
Y
N
Is the voltage between the MD PWB J522-A3/A4 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Turn the power OFF and check the Exit 1 OCT Motor Gear for blockage and the OCT Chute for
damage. Also, check the connection between the MD PWB J524 and the Exit 1 OCT Motor J271
for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Exit 1 OCT Motor (PL 17.2)

Turn the power OFF and check the Exit 2 OCT Motor Gear for blockage and the OCT 2 Chute for
damage. Also, check the connection between the MD PWB J522 and the Exit 2 OCT Motor J266
for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Exit 2 OCT Motor (PL 17.5)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF.


Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

Press the Stop button and turn the power OFF.


Replace the MD PWB.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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MD PWB (4470/5570) (PL 18.2b)

CHAIN 47

Troubleshooting

Troubleshooting
CHAIN 47

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-102

Version 1.2

047-213 Finisher Kind Mismatch

047-216 Finisher Communication Fail

BSD-ON:CH3.6

BSD-ON:CH3.6, CH1.9

A Finisher other than the specified one is connected.

Communication failure between the Finisher and the IOT was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and connect a Finisher that is supported by this machine.

2.

Turn the power OFF and check the connection between the MD PWB J590/ J591 and the Finisher
PWB for open circuit, short circuit, and poor contact. Also, check the power supply at the Finisher.
NOTE: For more information on the IOT connection PWB and power supply at the Finisher, refer to
the Finisher Supplementary Service Manual.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

047-217 Feeder Communication Fail

047-320 ALL Destination Tray Broken

BSD-ON:CH3.7, CH1.9

BSD-ON:-

Communication failure between the HCF and the IOT was detected.

All Trays connected to the IOT have become unusable.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Enter DC122 Fail History. Go to the FIP of the affected Output Tray.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the connection between the MD PWB J593/ J594 and the HCF
PWB for open circuit, short circuit, and poor contact. Also, check the power supply at the HCF.

NOTE: For more information on failures at the Finisher, refer to the Finisher Supplementary Service
Manual.

NOTE: For more information on the IOT connection PWB and power supply at the HCF, refer to the
HCF Supplementary Service Manual.
If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-103

CHAIN 47

Troubleshooting

Troubleshooting
CHAIN 47

2010/08
2-104

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

061-350 LPH Power On Fail Y

061-351 LPH Power On Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

Power source system error during LPH batch download complete verification or poor connection of Flat
Cable.

Power source system error during LPH batch download complete verification or poor connection of Flat
Cable.

NOTE: If this Fail occurs when DC402 is in progress, it is possible that the process have not been
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other
LPH Fail has a higher priority.

NOTE: If this Fail occurs when DC402 is in progress, it is possible that the process have not been
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other
LPH Fail has a higher priority.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (Y) J553 for open circuit,
short circuit, and poor contact

The connection between the MD PWB J532 and the LPH Rear PWB (M) J552 for open circuit,
short circuit, and poor contact

The connection between the LPH H PWB (Y) J565 and the LPH (Y) J573 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connection between the LPH H PWB (M) J564 and the LPH (M) J572 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open circuits,
short circuits, and poor contacts (especially for short circuits between MCU PWB J557 pins-28/27
and LPH Rear PWB (Y) J561 pins-1/2)

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open circuits,
short circuits, and poor contacts (especially for short circuits between MCU PWB J556 pins-28/27
and LPH Rear PWB (M) J560 pins-1/2)

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The LPH Unit (Y) for improper installation

The LPH Unit (M) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-105

CHAIN 61

Troubleshooting

Troubleshooting
CHAIN 61

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-106

Version 1.2

061-352 LPH Power On Fail C

061-353 LPH Power On Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

Power source system error during LPH batch download complete verification or poor connection of Flat
Cable.

Power source system error during LPH batch download complete verification or poor connection of Flat
Cable.

NOTE: If this Fail occurs when DC402 is in progress, it is possible that the process have not been
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other
LPH Fail has a higher priority.

NOTE: If this Fail occurs when DC402 is in progress, it is possible that the process have not been
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other
LPH Fail has a higher priority.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (C) J551 for open circuit,
short circuit, and poor contact

The connection between the MD PWB J532 and the LPH Rear PWB (K) J550 for open circuit,
short circuit, and poor contact

The connection between the LPH H PWB (C) J563 and the LPH (C) J571 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connection between the LPH H PWB (K) J562 and the LPH (K) J570 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open circuits,
short circuits, and poor contacts (especially for short circuits between MCU PWB J555 pins-28/27
and LPH Rear PWB (C) J559 pins-1/2)

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open circuits,
short circuits, and poor contacts (especially for short circuits between MCU PWB J554 pins-28/27
and LPH Rear PWB (K) J558 pins-1/2)

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (C) for improper installation

The LPH Unit (K) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-354 LPH Download Data Fail Y

061-355 LPH Download Data Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

DELSOL register data error during the LPH batch download complete verification, download error, or
connector error.

DELSOL register data error during the LPH batch download complete verification, download error, or
connector error.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The LPH Unit (Y) for improper installation

The LPH Unit (M) for improper installation

Use DC402 to check the EEPROM data

Use DC402 to check the EEPROM data

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-107

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Troubleshooting
CHAIN 61

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

061-356 LPH Download Data Fail C

061-357 LPH Download Data Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

DELSOL register data error during the LPH batch download complete verification, download error, or
connector error.

DELSOL register data error during the LPH batch download complete verification, download error, or
connector error.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (C) for improper installation

The LPH Unit (K) for improper installation

Use DC402 to check the EEPROM data

Use DC402 to check the EEPROM data

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-358 LPH Mismatch Fail Y

061-359 LPH Mismatch Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

The model number of the LPH Unit (Y) does not match.

The model number of the LPH Unit (M) does not match.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check that the values in DC131 [749-157] (LPH Specific Code 4Y) do not contain corruption, etc.

Check that the values in DC131 [749-158] (LPH Specific Code 4M) do not contain corruption, etc.

Use DC402 to check the LPH EEPROM data.

Use DC402 to check the LPH EEPROM data.

If no problems are found, replace the LPH Unit (Y) (PL 2.1).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If no problems are found, replace the LPH Unit (M) (PL 2.1).

2010/08
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Troubleshooting
CHAIN 61

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

061-360 LPH Mismatch Fail C

061-361 LPH Mismatch Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

The model number of the LPH Unit (C) does not match.

The model number of the LPH Unit (K) does not match.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

Check that the values in DC131 [749-159] (LPH Specific Code 4C) do not contain corruption, etc.

Check that the values in DC131 [749-160] (LPH Specific Code 4K) do not contain corruption, etc.

Use DC402 to check the LPH EEPROM data.

Use DC402 to check the LPH EEPROM data.

If no problems are found, replace the LPH Unit (C) (PL 2.1).

If no problems are found, replace the LPH Unit (K) (PL 2.1).

061-362 LPH Read Fail Y

061-363 LPH Read Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

Communication error between MCU and LPH Unit (Y) (data read error from LPH)

Communication error between MCU and LPH Unit (M) (data read error from LPH)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The LPH Unit (Y) for improper installation

The LPH Unit (M) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-111

CHAIN 61

Troubleshooting

Troubleshooting
CHAIN 61

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-112

Version 1.2

061-364 LPH Read Fail C

061-365 LPH Read Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

Communication error between MCU and LPH Unit (C) (data read error from LPH)

Communication error between MCU and LPH Unit (K) (data read error from LPH)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (C) for improper installation

The LPH Unit (K) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-366 LPH Write Fail Y


BSD-ON:CH6.8
Communication error between MCU and LPH Unit (Y) (data write error to LPH).
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Refer to DC131 [749-046] (Write Retry Data Y). Is the value of DC131 [749-046] (Write Retry Data Y)
"0"?
Y
N
Check the following:

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open
circuits, short circuits, and poor contacts

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage
and foreign substances

The LPH Unit (Y) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation)

The NVM value for corruption

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (Y) J553 for open circuit,
short circuit, and poor contact

The connection between the LPH H PWB (Y) J565 and the LPH (Y) J573 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The LPH Unit (Y) for improper installation

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

061-367 LPH Write Fail M

061-368 LPH Write Fail C

BSD-ON:CH6.9

BSD-ON:CH6.10

Communication error between MCU and LPH Unit (M) (data write error to LPH).

Communication error between MCU and LPH Unit (C) (data write error to LPH).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Refer to DC131 [749-047] (Write Retry Data M). Is the value of DC131 [749-047] (Write Retry Data M)
"0"?
Y
N
Check the following:

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open
circuits, short circuits, and poor contacts

Refer to DC131 [749-048] (Write Retry Data C). Is the value of DC131 [749-048] (Write Retry Data C)
"0"?
Y
N
Check the following:

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open
circuits, short circuits, and poor contacts

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage
and foreign substances

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage
and foreign substances

The LPH Unit (M) for improper installation

The LPH Unit (C) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation)

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation)

The NVM value for corruption

The NVM value for corruption

If no problems are found, replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (M) J552 for open circuit,
short circuit, and poor contact

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (C) J551 for open circuit,
short circuit, and poor contact

The connection between the LPH H PWB (M) J564 and the LPH (M) J572 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connection between the LPH H PWB (C) J563 and the LPH (C) J571 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The LPH Unit (M) for improper installation

The LPH Unit (C) for improper installation

If no problems are found, replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-369 LPH Write Fail K


BSD-ON:CH6.11
Communication error between MCU and LPH Unit (K) (data write error to LPH).
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Refer to DC131 [749-049] (Write Retry Data K). Is the value of DC131 [749-049] (Write Retry Data K)
"0"?
Y
N
Check the following:

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
circuits, short circuits, and poor contacts

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage
and foreign substances

The LPH Unit (K) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation)

The NVM value for corruption

If no problems are found, replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Check the following:

The connection between the MD PWB J532 and the LPH Rear PWB (K) J550 for open circuit,
short circuit, and poor contact

The connection between the LPH H PWB (K) J562 and the LPH (K) J570 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (K) for improper installation

If no problems are found, replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

061-370 LPH Act Fail Y

061-371 LPH Act Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

Communication error between MCU and LPH Unit (Y) (error in the communication IC or cable).

Communication error between MCU and LPH Unit (M) (error in the communication IC or cable).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Check the timing at when this Fail occurs. Does this Fail occur right after the power is turned ON?
Y
N
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
leakCheck the Drum (Y, M, C, K) for improper installation

Check the timing at when this Fail occurs. Does this Fail occur right after the power is turned ON?
Y
N
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
leakCheck the Drum (Y, M, C, K) for improper installation

Check the following:

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open circuits,
short circuits, and poor contacts

Check the following:

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The LPH Unit (Y) for improper installation

The LPH Unit (M) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

If no problems are found, replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-372 LPH Act Fa1il C

061-373 LPH Act Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

Communication error between MCU and LPH Unit (C) (error in the communication IC or cable).

Communication error between MCU and LPH Unit (K) (error in the communication IC or cable).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Check the timing at when this Fail occurs. Does this Fail occur right after the power is turned ON?
Y
N
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
leakCheck the Drum (Y, M, C, K) for improper installation

Check the timing at when this Fail occurs. Does this Fail occur right after the power is turned ON?
Y
N
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
leakCheck the Drum (Y, M, C, K) for improper installation

Check the following:

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open circuits,
short circuits, and poor contacts

Check the following:

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (C) for improper installation

The LPH Unit (K) for improper installation

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused by
improper installation)

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

If no problems are found, replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

061-374 LPH Chip Fail Y

061-375 LPH Chip Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

Open circuit detected in LPH Unit (Y) (open circuit between DELSOL and SLED).

Open circuit detected in LPH Unit (M) (open circuit between DELSOL and SLED).

NOTE: Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
turning the power OFF and ON.

NOTE: Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
turning the power OFF and ON.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
the MCU PWB J557 and the LPH Rear PWB (Y) J561 has occurred.
Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred?
Y
N
Replace the LPH Unit (Y) (PL 2.1).

Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
the MCU PWB J556 and the LPH Rear PWB (M) J560 has occurred.
Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred?
Y
N
Replace the LPH Unit (M) (PL 2.1).

Go to the appropriate FIP

Go to the appropriate FIP

061-376 LPH Chip Fail C

061-377 LPH Chip Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

Open circuit detected in LPH Unit (C) (open circuit between DELSOL and SLED).

Open circuit detected in LPH Unit (K) (open circuit between DELSOL and SLED).

NOTE: Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
turning the power OFF and ON.

NOTE: Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
turning the power OFF and ON.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
the MCU PWB J555 and the LPH Rear PWB (C) J559 has occurred.
Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred?
Y
N
Replace the LPH Unit (C) (PL 2.1).

Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
the MCU PWB J554 and the LPH Rear PWB (K) J558 has occurred.
Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred?
Y
N
Replace the LPH Unit (K) (PL 2.1).

Go to the appropriate FIP

Go to the appropriate FIP

Version 1.2

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Version 1.2

061-378 LPH Ltrg Fail Y

061-379 LPH Ltrg Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

The Ltrg signal (image synchronization signal) failure was detected.

The Ltrg signal (image synchronization signal) failure was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances

The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances

The LPH Unit (Y) for improper installation

The LPH Unit (M) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

061-384 LPH Ltrg Fail C

061-385 LPH Ltrg Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

The Ltrg signal (image synchronization signal) failure was detected.

The Ltrg signal (image synchronization signal) failure was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open circuits,
short circuits, and poor contacts

The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open circuits,
short circuits, and poor contacts

The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit)

The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and
foreign substances

The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
foreign substances

The LPH Unit (C) for improper installation

The LPH Unit (K) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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LPH Unit (K) (PL 2.1)

CHAIN 61

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Version 1.2

061-386 LPH PLL Lock Fail Y

061-387 LPH PLL Lock Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

LPH PLL lock mechanism failure (LPH clock failure).

LPH PLL lock mechanism failure (LPH clock failure).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-354 LPH Download Fail Y has occurred.
Has Fail 061-354 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

Enter DC122 Fail History. Check whether 061-355 LPH Download Fail M has occurred.
Has Fail 061-355 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-354 FIP.

Proceed to the 061-355 FIP.

061-388 LPH PLL Lock Fail C

061-389 LPH PLL Lock Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

LPH PLL lock mechanism failure (LPH clock failure).

LPH PLL lock mechanism failure (LPH clock failure).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-356 LPH Download Fail C has occurred.
Has Fail 061-356 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

Enter DC122 Fail History. Check whether 061-357 LPH Download Fail K has occurred.
Has Fail 061-357 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-356 FIP.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Proceed to the 061-357 FIP.

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Troubleshooting
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-124

Version 1.2

061-390 LPH FFC Connect Posi Fail Y

061-391 LPH FFC Connect Posi Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

The image data (Y) cannot be received normally from the MCU.

The image data (M) cannot be received normally from the MCU.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-374 LPH Chip Fail Y has occurred.
Has Fail 061-374 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

Enter DC122 Fail History. Check whether 061-375 LPH Chip Fail M has occurred.
Has Fail 061-375 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-374 FIP.

Proceed to the 061-375 FIP.

061-392 LPH FFC Connect Posi Fail C

061-393 LPH FFC Connect Posi Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

The image data (C) cannot be received normally from the MCU.

The image data (K) cannot be received normally from the MCU.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-376 LPH Chip Fail C has occurred.
Has Fail 061-376 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

Enter DC122 Fail History. Check whether 061-377 LPH Chip Fail K has occurred.
Has Fail 061-377 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-376 FIP.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Proceed to the 061-377 FIP.

2010/08
2-125

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Troubleshooting
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-126

Version 1.2

061-394 LPH FFC Connect Nega Fail Y

061-395 LPH FFC Connect Nega Fail M

BSD-ON:CH6.8

BSD-ON:CH6.9

The image data (Y) cannot be received normally from the MCU.

The image data (M) cannot be received normally from the MCU.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-374 LPH Chip Fail Y has occurred.
Has Fail 061-374 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (Y) (PL 2.1)

Enter DC122 Fail History. Check whether 061-375 LPH Chip Fail M has occurred.
Has Fail 061-375 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (M) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (Y) (PL 2.2)

LPH Rear PWB (M) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-374 FIP.

Proceed to the 061-375 FIP.

061-396 LPH FFC Connect Nega Fail C

061-397 LPH FFC Connect Nega Fail K

BSD-ON:CH6.10

BSD-ON:CH6.11

The image data (C) cannot be received normally from the MCU.

The image data (K) cannot be received normally from the MCU.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether 061-376 LPH Chip Fail C has occurred.
Has Fail 061-376 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (C) (PL 2.1)

Enter DC122 Fail History. Check whether 061-377 LPH Chip Fail K has occurred.
Has Fail 061-377 occurred?
Y
N
Replace the following parts in sequence:

LPH Unit (K) (PL 2.1)

LPH Cable Assembly (PL 2.2)

LPH Cable Assembly (PL 2.2)

LPH Rear PWB (C) (PL 2.2)

LPH Rear PWB (K) (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Proceed to the 061-376 FIP.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Proceed to the 061-377 FIP.

2010/08
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Troubleshooting
CHAIN 61

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-128

Version 1.2

061-398 BITZ1 Initialize Fail

061-399 BITZ2 Initialize Fail

BSD-ON:-

BSD-ON:-

The Bitz1 initialization error was detected. This is an error where the CPU is unable to access the
memory and the register of the ASIC BITZ (image processing chip for Y and M) that is installed on the
MCU PWB.

The Bitz2 initialization error was detected. This is an error where the CPU is unable to access the
memory and the register of the ASIC BITZ (image processing chip for C and K) that is installed on the
MCU PWB.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether an LPH-related Fail has occurred.
Has any Chain No. 061 Fail occurred?
Y
N
Replace the following parts in sequence:

LPH Cable Assembly (PL 2.2)

Enter DC122 Fail History. Check whether an LPH-related Fail has occurred.
Has any Chain No. 061 Fail occurred?
Y
N
Replace the following parts in sequence:

LPH Cable Assembly (PL 2.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Go to the appropriate FIP

061-610 Bitz1 CONTIF Fail

061-611 Bitz2 CONTIF Fail

BSD-ON:-

BSD-ON:-

An irregularity was detected in the Valid signal for Y or M color. The Valid signal, which is sent from the
Controller to indicate the valid range of the fast scan, does not turn ON at the given timing or turns ON at
an unscheduled timing. (This is a hidden failure. Data is only recorded in history.)

An irregularity was detected in the Valid signal for C or K color. The Valid signal, which is sent from the
Controller to indicate the valid range of the fast scan, does not turn ON at the given timing or turns ON at
an unscheduled timing. (This is a hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Check whether there is poor connection or foreign substances at the following connectors.

2.

Check whether there is poor connection or foreign substances at the following connectors.

Between BP PWB J451 and MCU PWB P451

Between BP PWB J451 and MCU PWB P451

Between BP PWB J335 and ESS PWB P335

Between BP PWB J335 and ESS PWB P335

Between BP PWB J309 and ESS PWB P309

Between BP PWB J309 and ESS PWB P309

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

BP PWB (2270/3370) (PL 18.2a)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

BP PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

ESS PWB (PL 35.2)

ESS PWB (PL 35.2)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-129

CHAIN 61

Troubleshooting

Troubleshooting
CHAIN 61

2010/08
2-130

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

062-277 IPS-DADF Communication Fail

062-300 Platen Interlock Open

BSD-ON:CH3.5

BSD-ON:CH6.7

Communication cannot be established between the ESS PWB and the DADF PWB.

The Platen Interlock is open.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Procedure

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

Remove the IIT Top Cover.


Cheat the Platen Interlock Switch P775-1 and P775-2 and turn the power ON.
Does the 062-300 display disappear?
Y
N
Is the voltage between the Platen Interlock Switch P775-2 (+) and the GND (-) +5VDC?
Y
N
Turn the power OFF and check the following:

The connection between the Platen Interlock Switch P775-2 and the IIT Trans PWB
J722-13 for open circuit and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

The connection between the BP PWB J390 and the IIT Trans PWB J7129 for open circuit,
short circuit, and poor contact

The connectors of the BP PWB J390 and the IIT Trans PWB J7129 for damage, foreign
substances, bent connector pins, burns, and improper soldering on the PWB

The connection between the IIT Trans PWB P750 and the DADF PWB J751 and J752 for
open circuit, short circuit, and poor contact

The connection between the IIT Trans PWB J7129-30 and the BP PWB J390-11 for
open circuit, short circuit, and poor contact

The connectors of the IIT Trans PWB P750 and the DADF PWB J751 and J752 for damage,
foreign substances, bent connector pins, burns, and improper soldering on the PWB

The connectors of the IIT Trans PWB J7129 and the BP PWB J390 for damage, foreign
substances, bent connector pins, burns, and improper soldering on the PWB

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

DADF PWB (PL 51.2)

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the ESS PWB (PL 35.2).

Is the voltage between the Platen Interlock Switch P775-1 (+) and the GND (-) +5VDC?
Y
N
Replace the Platen Interlock Switch (PL 1.4).
Check the DC COM circuit between the Platen Interlock Switch P775-1 and the IIT Trans PWB
J722-14.
Check the installation status of the Magnet and the closing status of the DADF. If the problem persists,
replace the Platen Interlock Switch (PL 1.4).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-131

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Troubleshooting
CHAIN 62

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-132

Version 1.2

062-310 IIT-ESS Communication Fail

062-311 IIT Software Logic Fail

BSD-ON:CH3.3

BSD-ON:CH3.3

Communication cannot be established between the IIT Trans PWB and the ESS PWB.

A software error was detected at the ESS PWB.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Procedure

1.

Turn the power OFF and ON.

1.

2.

Turn the power OFF and check the following:

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

The connection between the BP PWB J390 and the IIT Trans PWB J7129 for open circuit,
short circuit, and poor contact

The connectors of the BP PWB J390 and the IIT Trans PWB J7129 for damage, foreign
substances, bent connector pins, burns, and improper soldering on the PWB

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.
Sample Display

LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.

If no problems are found, replace the following parts in sequence:

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

ESS PWB (PL 35.2)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

110 (3-digit display):

(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

062-330 GAPWM Hard Fail


BSD-ON:CH3.3

Signal connection failure between the ESS and the GAP Watermark PWB was detected.

PL No.

Program write failure into the FPGA that is installed in the GAP Watermark PWB was detected.

Not applicable (No errors)

Operation failure of the device that is installed in the GAP Watermark PWB was detected.

LED Lamp/LED Lamp PWB

PL 1.6

Operation failure at GAP Watermark connection section of the ESS was detected.

Current value

Component Name

00
01
02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

04

This value is not displayed

Initial Actions

05

This value is not displayed

06

This value is not displayed

Check the connector between the GAP Watermark PWB J321 and the ESS PWB P321 for poor contact,
bent connector pins, burns, foreign substances, and improper soldering on the PWB, etc.

07

This value is not displayed

08

This value is not displayed

Procedure

09

This value is not displayed

1.

10

LED Lamp Wire Harness

PL 1.6

11

GAP Watermark PWB

PL 35.3

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.
Sample Display

LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.
(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, replace the ESS PWB (PL 35.2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

110 (3-digit display):

2010/08
2-133

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

CHAIN 62

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Troubleshooting

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CHAIN 62

NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

Version 1.2

062-341 (2270/3370) GAP PWB Configuration Fail


BSD-ON:CH3.3
The GAP PWB cannot be recognized.

Current value

Component Name

PL No.

00

Not applicable (No errors)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

01

LED Lamp/LED Lamp PWB

PL 1.6

Cause/Action

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

04

This value is not displayed

05

This value is not displayed

06

This value is not displayed

07

This value is not displayed

08

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the connector between the GAP PWB J321 and the ESS PWB
P321 for poor contact, bent connector pins, burns, foreign substances, and improper soldering on
the PWB, etc.

If no problems are found, replace the following parts in sequence:

GAP PWB (PL 35.2)

This value is not displayed

ESS PWB (PL 35.2)

09

This value is not displayed

10

LED Lamp Wire Harness

PL 1.6

11

GAP Watermark PWB

PL 35.3

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, check the connection between the
GAP Watermark PWB J321 and the ESS PWB P321 for poor connection, damaged connectors,
foreign substances, bent connector pins, burns, and improper soldering on the PWB.
If no problems are found, replace the GAP Watermark PWB (PL 35.3), followed by the ESS PWB
(PL 35.2).

062-342 CCD PWB Configuration Fail

062-345 IIT EEPROM Fail (IIT)

BSD-ON:CH6.6

BSD-ON:CH3.3

A CCD PWB other than the specified one is installed.

Write failure to EEPROM or communication failure with EEPROM has occurred.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

Turn the power OFF and ON.

2.

Turn the power OFF and replace with the correct CCD Lens Assembly (PL 1.4).
If the problem persists, turn the power OFF and replace the IIT Trans PWB (PL 1.7) (Write the values
from the IIT Shipment Inspection NVM List).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-135

CHAIN 62

Troubleshooting

Troubleshooting
CHAIN 62

2010/08
2-136

062-360 Carriage Position Fail


BSD-ON:CH6.1
The Carriage position error was detected.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Remove the Platen Glass and move the Full Rate Carriage to right and left manually.
Does the Carriage moves smoothly, with no interference?
Y
N
Check the Carriage operation for mechanical load, the Carriage Cable for winding failure, the Rail
for contamination/foreign substances, and the Full Rate/Half Rate Carriage for improper position
(ADJ 1.6.1), etc.
Turn the power ON and enter the Diag mode. Turn ON DC330 [062-005] (Scan) or [062-006] (Return).
Does the Carriage move?
Y
N
Is the voltage between the Carriage Motor P776-1/2 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF and check the following:

The connection between the Carriage Motor P776 and the IIT Trans PWB J722 for open
circuit, short circuit, and poor contact

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connection between the IIT Trans PWB J7129 and the BP PWB J390 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

Carriage Motor (PL 1.5)

ESS PWB (PL 35.2)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [062-212] (IIT Regi Sensor). Manually move the Carriage and
turn the IIT Regi Sensor ON then OFF. Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the IIT Regi Sensor.
It can be considered that there were no errors. Again, check the Carriage operation, check for any noise
source around the machine and check for any abnormal electrical discharge, etc.
If the problem occurs frequently, replace the following parts in sequence:

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

062-362 X Hard Fail

062-371 Lamp Illumination Fail

BSD-ON:CH3.3

BSD-ON:CH6.6, CH6.1

Hard modification of authentication device was detected (at usual detection/power ON).

Insufficient light from Lamp detected in CCD. (During white gradation correction/AGC before Scan starts)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Initial Actions

Turn the power OFF and ON.

Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color
Correction Plate for deterioration or contamination.

If the problem persists, turn the power OFF and replace the ESS PWB (PL 35.2).

Procedure
1.

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.
Sample Display

110 (3-digit display):


LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.
(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

Version 1.2

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Troubleshooting

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NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

Version 1.2

062-380 Platen AGC Fail


BSD-ON:CH6.6, CH6.1
Insufficient lamp brightness was detected when performing AGC.

Current value

Component Name

PL No.

00

Not applicable (No errors)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

01

LED Lamp/LED Lamp PWB

PL 1.6

Initial Actions

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

04

This value is not displayed

05

This value is not displayed

Procedure

06

This value is not displayed

1.

07

This value is not displayed

08

This value is not displayed

2.

A 3 or 4-digit number is displayed in the current value column.

09

This value is not displayed

3.

10

LED Lamp Wire Harness

PL 1.6

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.

11

GAP Watermark PWB

PL 35.3

Sample Display

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, continue and check the following:

LED Lamp broken: DC330 [062-002] (PL 1.6)

Check the Flat Cable between the LED Lamp PWB J1 and the IIT Trans PWB J723 for open
circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color
Correction Plate for deterioration or contamination.

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

110 (3-digit display):


LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.
(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

062-386 Platen AOC Fail


BSD-ON:CH6.6
A CCD output error was detected when performing AOC.

Current value

Component Name

PL No.

00

Not applicable (No errors)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

01

LED Lamp/LED Lamp PWB

PL 1.6

Initial Actions

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color
Correction Plate for deterioration or contamination.

04

This value is not displayed

05

This value is not displayed

Procedure

06

This value is not displayed

1.

07

This value is not displayed

08

This value is not displayed

2.

A 3 or 4-digit number is displayed in the current value column.

09

This value is not displayed

3.

10

LED Lamp Wire Harness

PL 1.6

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.

11

GAP Watermark PWB

PL 35.3

Sample Display

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, continue and check the following:

LED Lamp broken: DC330 [062-002] (PL 1.6)

Check the Flat Cable between the LED Lamp PWB J1 and the IIT Trans PWB J723 for open
circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

110 (3-digit display):


LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.

4.

Version 1.2

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

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NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

Version 1.2

062-389 Carriage Over Run Fail


BSD-ON:CH6.1
The Carriage has overrun at the Scan End.

Current value

Component Name

PL No.

00

Not applicable (No errors)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

01

LED Lamp/LED Lamp PWB

PL 1.6

Procedure

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

04

This value is not displayed

05

This value is not displayed

06

This value is not displayed

07

This value is not displayed

08

This value is not displayed

09

This value is not displayed

10

LED Lamp Wire Harness

PL 1.6

11

GAP Watermark PWB

PL 35.3

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

Remove the Platen Glass and move the Full Rate Carriage to right and left manually.
Does the Carriage moves smoothly, with no interference?
Y
N
Check the Carriage operation for mechanical load, the Carriage Cable for winding failure, the Rail
for contamination/foreign substances, and the Full Rate/Half Rate Carriage for improper position
(ADJ 1.6.1), etc.
Turn the power ON and enter the Diag mode. Turn ON DC330 [062-005] (Scan) or [062-006] (Return).
Does the Carriage move?
Y
N
Is the voltage between the Carriage Motor P776-1/2 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF and check the following:

The connection between the Carriage Motor P776 and the IIT Trans PWB J722 for open
circuit, short circuit, and poor contact

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connection between the IIT Trans PWB J7129 and the BP PWB J390 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, check the following:

If no problems are found, replace the following parts in sequence:

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

Carriage Motor (PL 1.5)

ESS PWB (PL 35.2)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

CCD Lens Assy (PL 1.4)

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [062-212] (IIT Regi Sensor). Manually move the Carriage and
turn the IIT Regi Sensor ON then OFF. Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the IIT Regi Sensor.
It can be considered that there were no errors. Again, check the Carriage operation, check for any noise
source around the machine and check for any abnormal electrical discharge, etc.
If the problem occurs frequently, replace the following parts in sequence:

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

062-392 IIT Memory Fail


BSD-ON:CH3.3
ESS PWB RAM failure was detected (checked at power ON). Or, internal processing error has occurred
in the ESS PWB.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
1.

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.
Sample Display

110 (3-digit display):


LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.
(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).)

Version 1.2

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NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

Version 1.2

062-393 CCD PWB Sync Signal Fail


BSD-ON:CH6.6

Write failure to the Shading Memory has occurred.

Current value

Component Name

PL No.

Write failure to the Gap Memory has occurred.

00

Not applicable (No errors)

Averaging processing error has occurred in the ASIC.

01

LED Lamp/LED Lamp PWB

PL 1.6

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

Procedure

04

This value is not displayed

1.

05

This value is not displayed

06

This value is not displayed

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.

07

This value is not displayed

08

This value is not displayed

09

This value is not displayed

10

LED Lamp Wire Harness

PL 1.6

11

GAP Watermark PWB

PL 35.3

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, check the following:

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power ON and enter the Diag mode. Change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

Sample Display

110 (3-digit display):


LED Lamp/LED Lamp PWB failure and LED Lamp Wire Harness is damaged or has poor
contact.
(The first digit "1" in "110" is the upper digit, which indicates the LED Lamp/LED Lamp PWB
("0" in "01" is not displayed). The lower 2 digits "10" indicates the LED Lamp Wire Harness.)

1100 (4-digit display):


GAP Watermark PWB failure.
(The first 2 digits "11" in "1100" are the upper digits, which indicates the GAP Watermark PWB.
The lower 2 digits "00" indicates that nothing is applicable (no failures).

NOTE: Execute the IIT diagnosis and then call DC131 [715-030] again (press the Change Settings
button) to check the value (diagnosis result).

Table 1

062-395 (2270/3370) Trans PWB Power Cable Connection Fail


BSD-ON:CH3.3
The IIT Trans PWB power source error was detected.

Current value

Component Name

PL No.

00

Not applicable (No errors)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

01

LED Lamp/LED Lamp PWB

PL 1.6

Procedure

02

CCD Lens Assembly

PL 1.4

03

CCD Flexible Print Cable

PL 1.4

04

This value is not displayed

05

This value is not displayed

Turn the power OFF and remove the Right Cover.


Turn the power ON. Is the voltage between the Main LVPS J502-2 (+) and J502-4 (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.

06

This value is not displayed

07

This value is not displayed

08

This value is not displayed

09

This value is not displayed

10

LED Lamp Wire Harness

PL 1.6

11

GAP Watermark PWB

PL 35.3

12

IIT-Control Cable

PL 18.1

13

This value is not displayed

14

Wire Harness (Top)

PL 18.7

15

This value is not displayed

16

This value is not displayed

17

Wire Harness

PL 1.4

18

GAP PWB (2270/3370)

PL 35.2

Turn the power OFF and check the connection between the Main LVPS PWB J502 and the IIT Trans
PWB J720 for open circuit, short circuit, and poor contact.
If no problems are found, replace the IIT Trans PWB (Switch the EEPROM) (PL 1.7).

4.

After replacing the appropriate parts, again change the value for DC131 [715-030] to "1" and then
execute "NVM Write".

5.

Check that the current value column becomes "000".

6.

If the problem persists after performing the above procedure, check the following:

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

Version 1.2

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2010/08
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Troubleshooting
CHAIN 62

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

062-395 (4470/5570) Trans PWB Power Cable Connection Fail

062-396 CCD Cable Connection Fail

BSD-ON:CH3.3

BSD-ON:CH3.3

The IIT Trans PWB power source error was detected.

A CCD Flat Cable connection error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB
and open the Chassis Assembly.
Turn the power ON. Is the voltage between the Sub LVPS J505-1 (+) and J505-3 (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

Turn the power OFF and check the connection between the Sub LVPS PWB J505 and the IIT Trans
PWB J720 for open circuit, short circuit, and poor contact.
If no problems are found, replace the IIT Trans PWB (Switch the EEPROM) (PL 1.7).

Check the Flat Cable between the CCD Lens Assy J700 and the IIT Trans PWB J710 for
open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner).

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

ESS PWB (PL 35.2)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

062-397 IIT-Cont Video Cable Connection Fail

062-398 IIT-Cont I/O Cable Connection Fail

BSD-ON:CH3.3

BSD-ON:CH3.3

An ESS Video Cable connection error was detected.

An ESS I/O Cable connection error was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

2.

Turn the power OFF and check the following:

The coaxial cable between the IIT Trans PWB J7191 and the BP PWB J336 for open circuit,
short circuit, and poor contact

The connection between the IIT Trans PWB J7129 and the BP PWB J390 for open circuit,
short circuit, and poor contact

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

The connector ( P/J309) between the ESS PWB and the BP PWB for damage and foreign
substances

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

ESS PWB (PL 35.2)

ESS PWB (PL 35.2)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

IIT Trans PWB (Switch the EEPROM) (PL 1.7)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (2270/3370) (PL 18.2a)

BP PWB (4470/5570) (PL 18.2b)

BP PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Troubleshooting

Troubleshooting
CHAIN 62

062-790 X- Recognition Fail


BSD-ON:The document being scanned is a legal tender, securities, etc., and therefore is prohibited by law.

Procedure
Refer to "Legal Notices" in the User Guide to check the document types available for copying.

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

071-105 Regi Sensor On Jam (Tray1/2/3/4)

071-210 Tray 1 Lift Up Fail

BSD-ON:CH8.4, CH4.1, CH7.8, CH8.1, CH8.3

BSD-ON:CH7.8

The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed from
the Tray has started.

Tray 1 Lift Up NG has occurred 3 times in a row.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action
Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The Tray 1 Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure
(when the jam has occurred during Feed from Tray 1)

Remove Tray 1. Turn the power ON and enter the Diag mode. Turn ON DC330 [071-001]
(Tray 1 Feed/Lift Up Motor). Does the Tray 1 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the MD PWB J520-9 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

Each Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Regi Sensor for contamination, improper installation, and Actuator operation failure

The Regi Sensor for failure: DC330 [077-103] (PL 15.2)

The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short
circuit, and poor contact

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

The Tray 1 Feed/Lift Up Motor for revolution failure: DC330 [071-001] (PL 9.4)
(when the jam has occurred during Feed from Tray 1)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)
(when the jam has occurred during Feed from Tray 1)

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the MD PWB J528 and the Tray 1 Feed/Lift Up Motor J268 for
open circuit, short circuit, and poor contact. If there are no problems, replace the Tray 1 Feed/
Lift Up Motor (PL 9.4).
Measure the resistance between the MD PWB J528-B1/B2/B3/B4 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Turn the power OFF, then measure the Tray 1 Feed/Lift Up Motor wire wound resistance.
Remove the Rear Upper Cover, then measure the following resistances.

Between the MD PWB J528-B1 and the J528-B2


Between the MD PWB J528-B3 and the J528-B4

The TM Takeaway Motor for revolution failure (2270/3370): DC330 [077-031] (PL 10.9a)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

The TM Takeaway Motor for revolution failure (4470/5570): DC330 [077-035] (PL 10.9b)

The TM Takeaway Motor 2 for revolution failure (4470/5570): DC330 [077-037] (PL 10.9b)

Replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

The Regi Transport Assy (2270/3370) (PL 15.1) for installation failure

MD PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [071-102] (Tray 1 Nudger Level Sensor). Use a sheet of paper,
etc. to block/clear the light path to the Tray 1 Nudger Level Sensor. Does the display change between
High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 1 Nudger Level Sensor.
Press the Stop button and turn the power OFF.
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no
problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

2010/08
2-147

CHAIN 71

Troubleshooting

Troubleshooting
CHAIN 71

MCU PWB (4470/5570) (PL 18.2b)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-148

Version 1.2

071-212 Tray 1 Paper Size Sensor Broken


BSD-ON:CH7.1
Abnormal output AD value from Tray 1 Size Sensor was detected.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Broken link and breakage at the bottom of the tray

The Actuator at the rear of the Tray for operation failure

The Tray 1 Paper Size Sensor for failure: DC140[071-200],DC330 [071-104] (PL 9.1)

The connection between the Tray 1 Paper Size Sensor J174 and the MCU PWB J417 for open
circuit, short circuit, and poor contact

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

071-940 Tray 1 Lift Up NG


BSD-ON:CH7.8
After the Tray 1 Lift Up has started, the Tray 1 Nudger Level Sensor did not turn ON within the specified
time.

Cause/Action
1.

Pull out and reinsert Tray 1 and check for improper loading of paper.

2.

Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 071-210.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-149

CHAIN 71

Troubleshooting

Troubleshooting
CHAIN 71

2010/08
2-150

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

072-101 Tray 2 Miss Feed


BSD-ON:CH8.3, CH7.9, CH8.3
The Tray 2 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 2 has
started.

(4470/5570)
Turn ON DC330 [077-035] (TM Takeaway Motor). Does the TM Takeaway Motor rotate?
Y
N
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power OFF, disconnect the TM Takeaway Motor connector J224.
Measure the TM Takeaway Motor wire wound resistance.

Between the TM Takeaway Motor J224-2 and J224-1

Initial Actions
Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592
and the Tray Module PWB J541 for open circuit, short circuit, and poor contact.

Between the TM Takeaway Motor J224-2 and J224-3

Between the TM Takeaway Motor J224-5 and J224-4

Procedure

Between the TM Takeaway Motor J224-5 and J224-6

Turn the power ON and enter the Diag mode. Turn ON DC330 [072-001] (Tray 2 Feed/Lift Up Motor).
Does the Tray 2 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the resistance approx. 0.85Ohm for each? (At 25 degree)


Y
N
Replace the TM Takeaway Motor.

TM Takeaway Motor (2270/3370) (PL 10.9a)

Measure the resistance between the disconnected TM Takeaway Motor connectors J224-1/3/4/6
and the Frame. Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Turn the power OFF, then measure the Tray 2 Feed/Lift Up Motor wire wound resistance.
Check the resistance of the following.

Between the Tray Module PWB J550-1 and J550-2

TM Takeaway Motor (4470/5570) (PL 10.9b)

Between the Tray Module PWB J550-3 and J550-4

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 2 Feed/Lift Up Motor
J221 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
2 Feed/Lift Up Motor (PL 10.3).

Check the connection between the Tray Module PWB J551 and the TM Takeaway Motor J224 for
open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

Measure the resistance between the Tray Module PWB J550-1/2/3/4 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button.


(2270/3370)
Turn ON DC330 [077-031] (TM Takeaway Motor).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Press the Stop button and open the L/H Cover. Turn ON DC330 [072-103] (Tray 2 Feed Out Sensor).
Move the Actuator manually to block/clear the light path to the Tray 2 Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 2 Feed Out Sensor.
Press the Stop button and turn the power OFF. Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage

The TM Takeaway Roll Drive Gear for wear and damage

2010/08
2-151

CHAIN 72

Troubleshooting

Troubleshooting
CHAIN 72

Use of paper out of spec (Refer to the spec in Chapter 6 General)

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-152

Version 1.2

072-102 Feed Out Sensor 2 On Jam (Tray 3/4)


BSD-ON:CH8.2, CH8.4
The Tray 2 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 3 or
Tray 4 has started.

MD PWB (4470/5570) (PL 18.2b)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

MCU PWB (2270/3370) (PL 18.2a)

Cause/Action

MCU PWB (4470/5570) (PL 18.2b)

Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Tray 2 Feed Out Sensor for contamination, improper installation, and Actuator operation failure

The Tray 2 Feed Out Sensor for failure: DC330 [072-103] (PL 10.12)

The connection between the Tray 2 Feed Out Sensor J108 and the Tray Module PWB J549 for
open circuit, short circuit, and poor contact

The TM Takeaway Motor for revolution failure (2270/3370): DC330 [077-031] (PL 10.9a)

The TM Takeaway Motor for revolution failure (4470/5570): DC330 [077-035] (PL 10.9b)

The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, short
circuit, and poor contact

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

072-210 Tray 2 Lift Up Fail

Tray Module PWB (2270/3370) (PL 10.9a)

BSD-ON:CH7.9

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Tray 2 Lift Up NG has occurred 3 times in a row.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Remove Tray 2. Turn the power ON and enter the Diag mode. Turn ON DC330 [072-001] (Tray 2 Feed/
Lift Up Motor). Does the Tray 2 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, then measure the Tray 2 Feed/Lift Up Motor wire wound resistance.
Remove the Rear Upper Cover, then measure the following resistances.

Between the Tray Module PWB J550-1 and J550-2

Between the Tray Module PWB J550-3 and J550-4

Is the resistance approx. 4Ohm for each? (At 25 C)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 2 Feed/Lift Up Motor
J221 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
2 Feed/Lift Up Motor (PL 10.3).
Measure the resistance between the Tray Module PWB J550-1/2/3/4 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [072-102] (Tray 2 Nudger Level Sensor). Use a sheet of paper,
etc. to block/clear the light path to the Tray 2 Nudger Level Sensor. Does the display change between
High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 2 Nudger Level Sensor.
Press the Stop button and turn the power OFF.
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no
problems are found, replace the following parts in sequence:

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-153

CHAIN 72

Troubleshooting

Troubleshooting
CHAIN 72

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-154

Version 1.2

072-212 Tray 2 Paper Size Sensor Broken

072-900 Tray 2 Feed Out Sensor Static Jam

BSD-ON:CH7.2

BSD-ON:CH8.3

Abnormal output AD value from Tray 2 Size Sensor was detected.

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Tray 2 Feed Out Sensor detected paper.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Broken link and breakage at the bottom of the tray

The Actuator at the rear of the Tray for operation failure

The Tray 2 Paper Size Sensor for failure: DC140[072-200],DC330 [072-104] (PL 10.1)

Check the connection between the Tray 2 Paper Size Sensor J101 and the Tray Module PWB
J549 for open circuit, short circuit, and poor contact

The Tray 2 Feed Out Sensor for failure: DC330 [072-103] (PL 10.12)

The connection between the Tray 2 Feed Out Sensor J108-1 and the Tray Module PWB J549-A3
for short circuit

The connection between the MD PWB J592-A6 and the Tray Module PWB J541-6 for short circuit

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)


MCU PWB (2270/3370) (PL 18.2a)
MCU PWB (4470/5570) (PL 18.2b)

The Tray 2 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper
installation

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

072-940 Tray 2 Lift Up NG


BSD-ON:CH7.9
After the Tray 2 Lift Up has started, the Tray 2 Nudger Level Sensor did not turn ON within the specified
time.

Cause/Action
1.

Pull out and reinsert Tray 2 and check for improper loading of paper.

2.

Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 072-210 .

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-155

CHAIN 72

Troubleshooting

Troubleshooting
CHAIN 72

2010/08
2-156

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

073-101 (2270/3370) Tray 3 Miss Feed


BSD-ON:CH8.2, CH7.10, CH8.4
The Tray 3 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 3 has
started.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592
and the Tray Module PWB J541 for open circuit, short circuit, and poor contact.

Turn the power ON and enter the Diag mode. Turn ON DC330 [073-001] (Tray 3 Feed/Lift Up Motor).
Does the Tray 3 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.

Between the Tray Module PWB J550-7 and J550-8

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 3 Feed/Lift Up Motor
J222 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
3 Feed/Lift Up Motor (PL 10.5).
Measure the resistance between the Tray Module PWB J550-5/6/7/8 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Between the TM Takeaway Motor J224-5 and J224-4

Between the TM Takeaway Motor J224-5 and J224-6

Check the connection between the Tray Module PWB J551 and the TM Takeaway Motor J224 for
open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:

Tray Module PWB (PL 10.9a)

Turn the power OFF, then measure the Tray 3 Feed/Lift Up Motor wire wound resistance.
Check the resistance of the following.

Between the Tray Module PWB J550-5 and J550-6

Between the TM Takeaway Motor J224-2 and J224-3

Measure the resistance between the disconnected TM Takeaway Motor connectors J224-1/3/4/6
and the Frame. Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Procedure

Replace the following parts in sequence:

Tray Module PWB (PL 10.9a)

Is the resistance approx. 0.85Ohm for each? (At 25 degree)


Y
N
Replace the TM Takeaway Motor (PL 10.9a).

Initial Actions

B
Turn the power OFF, disconnect the TM Takeaway Motor connector J224.
Measure the TM Takeaway Motor wire wound resistance.

Between the TM Takeaway Motor J224-2 and J224-1

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Press the Stop button and open the L/H Cover. Turn ON DC330 [073-103] (Tray 3 Feed Out Sensor).
Move the Actuator manually to block/clear the light path to the Tray 3 Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 3 Feed Out Sensor.
Press the Stop button and turn the power OFF. Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

If no problems are found, replace the following parts in sequence:

Tray Module PWB (PL 10.9a)

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Press the Stop button. Turn ON DC330 [077-031] (TM Takeaway Motor).
Does the TM Takeaway Motor rotate?
Y
N
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.
A
B 1.2
Version

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-157

CHAIN 73

Troubleshooting

Troubleshooting
CHAIN 73

BSD-ON:CH8.3, CH7.10, CH8.4


The Tray 3 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 3 has
started.

Initial Actions
Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592
and the Tray Module PWB J541 for open circuit, short circuit, and poor contact.

Turn the power ON and enter the Diag mode. Turn ON DC330 [073-001] (Tray 3 Feed/Lift Up Motor).
Does the Tray 3 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 3 Feed/Lift Up Motor
J222 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
3 Feed/Lift Up Motor (PL 10.5).

Between the TM Takeaway Motor 2 J226-5 and J226-4

Between the TM Takeaway Motor 2 J226-5 and J226-6

Check the connection between the Tray Module PWB J552 and the TM Takeaway Motor 2 J226
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts
in sequence:

Tray Module PWB (PL 10.9b)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and open the L/H Cover. Turn ON DC330 [073-103] (Tray 3 Feed Out Sensor).
Move the Actuator manually to block/clear the light path to the Tray 3 Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 3 Feed Out Sensor.
Press the Stop button and turn the power OFF. Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

Measure the resistance between the Tray Module PWB J550-5/6/7/8 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Replace the following parts in sequence:

Tray Module PWB (PL 10.9b)

If no problems are found, replace the following parts in sequence:

Tray Module PWB (PL 10.9b)

MD PWB (PL 18.2b)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button. Turn On DC330 [077-037] (TM Takeaway Motor 2).
Does the TM Takeaway Motor 2 rotate?
Y
N
Is the voltage between the TM Takeaway Motor 2 J226-2/5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, disconnect the TM Takeaway Motor 2 connector J226.
A

Between the TM Takeaway Motor 2 J226-2 and J226-3

Measure the resistance between the disconnected TM Takeaway Motor 2 connectors J226-1/3/4/6
and the Frame. Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Procedure

Between the Tray Module PWB J550-7 and J550-8

Is the resistance approx. 0.85Ohm for each? (At 25 degree)


Y
N
Replace the TM Takeaway Motor 2 (PL 10.9b).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power OFF, then measure the Tray 3 Feed/Lift Up Motor wire wound resistance.
Check the resistance of the following.

Between the Tray Module PWB J550-5 and J550-6

Version 1.2
Measure the TM Takeaway Motor 2 wire wound resistance.

Between the TM Takeaway Motor 2 J226-2 and J226-1

073-101 (4470/5570) Tray 3 Miss Feed

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-158
A

The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

073-102 Feed Out Sensor 3 On Jam (Tray 4)

073-210 Tray 3 Lift Up Fail

BSD-ON:CH8.3, CH8.4

BSD-ON:CH7.10

The Tray 3 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 4 has
started.

Tray 3 Lift Up NG has occurred 3 times in a row.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Remove Tray 3. Turn the power ON and enter the Diag mode. Turn ON DC330 [073-001] (Tray 3 Feed/
Lift Up Motor). Does the Tray 3 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.

Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Tray 3 Feed Out Sensor for contamination, improper installation, and Actuator operation failure

The Tray 3 Feed Out Sensor for failure: DC330 [073-103] (PL 10.12)

The connection between the Tray 3 Feed Out Sensor J112 and the Tray Module PWB J548 for
open circuit, short circuit, and poor contact

The TM Takeaway Motor for revolution failure (2270/3370): DC330 [077-031] (PL 10.9a)

The TM Takeaway Motor 2 for revolution failure (4470/5570): DC330 [077-037] (PL 10.9b)

The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, short
circuit, and poor contact

Turn the power OFF, then measure the Tray 3 Feed/Lift Up Motor wire wound resistance.
Remove the Rear Upper Cover, then measure the following resistances.

Between the Tray Module PWB J550-5 and J550-6

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Between the Tray Module PWB J550-7 and J550-8

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 3 Feed/Lift Up Motor
J222 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
3 Feed/Lift Up Motor (PL 10.5).
Measure the resistance between the Tray Module PWB J550-5/6/7/8 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [073-102] (Tray 3 Nudger Level Sensor). Use a sheet of paper,
etc. to block/clear the light path to the Tray 3 Nudger Level Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 3 Nudger Level Sensor.
Press the Stop button and turn the power OFF.

Version 1.2

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CHAIN 73

Troubleshooting

Troubleshooting
CHAIN 73
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load.
If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

073-212 Tray 3 Paper Size Sensor Broken


BSD-ON:CH7.3
Abnormal output AD value from Tray 3 Size Sensor was detected.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Broken link and breakage at the bottom of the tray

The Actuator at the rear of the Tray for operation failure

The Tray 3 Paper Size Sensor for failure: DC140[073-200],DC330 [073-104] (PL 10.1)

The connection between the Tray 3 Paper Size Sensor J102 and the Tray Module PWB J549 for
open circuit, short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

073-900 Tray 3 Feed Out Sensor Static Jam

073-940 Tray 3 Lift Up NG

BSD-ON:CH8.3

BSD-ON:CH7.10

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Tray 3 Feed Out Sensor detected paper.

After the Tray 3 Lift Up has started, the Tray 3 Nudger Level Sensor did not turn ON within the specified
time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Pull out and reinsert Tray 3 and check for improper loading of paper.

2.

Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 073-210.

Check the following:

The Tray 3 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or
improper installation

The Tray 3 Feed Out Sensor for failure: DC330 [073-103] (PL 10.12)

The connection between the Tray 3 Feed Out Sensor J112-2 and the Tray Module PWB J548-11
for short circuit

The connection between the MD PWB J592-A7 and the Tray Module PWB J541-7 for short circuit

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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2010/08
2-161

CHAIN 73

Troubleshooting

Troubleshooting
CHAIN 73

2010/08
2-162

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

074-101 (2270/3370) Tray 4 Miss Feed


BSD-ON:CH8.3, CH7.11, CH8.4
The Tray 4 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 4 has
started.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592
and the Tray Module PWB J541 for open circuit, short circuit, and poor contact.

Turn the power ON and enter the Diag mode. Turn ON DC330 [074-001] (Tray 4 Feed/Lift Up Motor).
Does the Tray 4 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.

Between the Tray Module PWB J550-11 and J550-12

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 4 Feed/Lift Up Motor
J223 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
4 Feed/Lift Up Motor (PL 10.7).
Measure the resistance between the Tray Module PWB J550-9/10/11/12 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Between the TM Takeaway Motor J224-5 and J224-4

Between the TM Takeaway Motor J224-5 and J224-6

Check the connection between the Tray Module PWB J551 and the TM Takeaway Motor J224 for
open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:

Tray Module PWB (PL 10.9a)

Turn the power OFF, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance.
Check the resistance of the following.

Between the Tray Module PWB J550-9 and J550-10

Between the TM Takeaway Motor J224-2 and J224-3

Measure the resistance between the disconnected TM Takeaway Motor connectors J224-1/3/4/6
and the Frame. Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Procedure

Replace the following parts in sequence:

Tray Module PWB (PL 10.9a)

Is the resistance approx. 0.85Ohm for each? (At 25 degree)


Y
N
Replace the TM Takeaway Motor (PL 10.9a).

Initial Actions

B
Turn the power OFF, disconnect the TM Takeaway Motor connector J224.
Measure the TM Takeaway Motor wire wound resistance.

Between the TM Takeaway Motor J224-2 and J224-1

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Press the Stop button and open the L/H Cover. Turn ON DC330 [074-103] (Tray 4 Feed Out Sensor).
Move the Actuator manually to block/clear the light path to the Tray 4 Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 4 Feed Out Sensor.
Press the Stop button and turn the power OFF. Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

If no problems are found, replace the following parts in sequence:

Tray Module PWB (PL 10.9a)

MD PWB (PL 18.2a)

MCU PWB (PL 18.2a)

Press the Stop button. Turn ON DC330 [077-031] (TM Takeaway Motor).
Does the TM Takeaway Motor rotate?
Y
N
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP.
A
B 1.2
Version

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CHAIN 74

Troubleshooting

Troubleshooting
CHAIN 74

BSD-ON:CH8.3, CH7.11, CH8.4


The Tray 4 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 4 has
started.

Initial Actions
Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592
and the Tray Module PWB J541 for open circuit, short circuit, and poor contact.

Turn the power ON and enter the Diag mode. Turn ON DC330 [074-001] (Tray 4 Feed/Lift Up Motor).
Does the Tray 4 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 4 Feed/Lift Up Motor
J223 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
4 Feed/Lift Up Motor (PL 10.7).

Between the TM Takeaway Motor 2 J226-5 and J226-4

Between the TM Takeaway Motor 2 J226-5 and J226-6

Check the connection between the Tray Module PWB J552 and the TM Takeaway Motor 2 J226
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts
in sequence:

Tray Module PWB (PL 10.9b)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and open the L/H Cover. Turn ON DC330 [074-103] (Tray 4 Feed Out Sensor).
Move the Actuator manually to block/clear the light path to the Tray 4 Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 4 Feed Out Sensor.
Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

Measure the resistance between the Tray Module PWB J550-9/10/11/12 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Replace the following parts in sequence:

Tray Module PWB (PL 10.9b)

If no problems are found, replace the following parts in sequence:

Tray Module PWB (PL 10.9b)

MD PWB (PL 18.2b)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button. Turn On DC330 [077-037] (TM Takeaway Motor 2).
Does the TM Takeaway Motor 2 rotate?
Y
N
Is the voltage between the TM Takeaway Motor 2 J226-2/5 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, disconnect the TM Takeaway Motor 2 connector J226.
A

Between the TM Takeaway Motor 2 J226-2 and J226-3

Measure the resistance between the disconnected TM Takeaway Motor 2 connectors J226-1/3/4/6
and the Frame. Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.

Procedure

Between the Tray Module PWB J550-11 and J550-12

Is the resistance approx. 0.85Ohm for each? (At 25 degree)


Y
N
Replace the TM Takeaway Motor 2 (PL 10.9b).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Turn the power OFF, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance.
Check the resistance of the following.

Between the Tray Module PWB J550-9 and J550-10

Version 1.2
Measure the TM Takeaway Motor 2 wire wound resistance.

Between the TM Takeaway Motor 2 J226-2 and J226-1

074-101 (4470/5570) Tray 4 Miss Feed

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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A

The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure

The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage

The TM Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

074-210 Tray 4 Lift Up Fail

Tray Module PWB (2270/3370) (PL 10.9a)

BSD-ON:CH7.11

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Tray 4 Lift Up NG has occurred 3 times in a row.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Remove Tray 4. Turn the power ON and enter the Diag mode. Turn ON DC330 [074-001] (Tray 4 Feed/
Lift Up Motor). Does the Tray 4 Feed/Lift Up Motor rotate?
Y
N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance. Check the
resistance of the following.

Between the Tray Module PWB J550-9 and J550-10

Between the Tray Module PWB J550-11 and J550-12

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the Tray Module PWB J550 and the Tray 4 Feed/Lift Up Motor
J223 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray
4 Feed/Lift Up Motor (PL 10.7).
Measure the resistance between the Tray Module PWB J550-9/10/11/12 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [074-102] (Tray 4 Nudger Level Sensor). Use a sheet of paper,
etc. to block/clear the light path to the Tray 4 Nudger Level Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 4 Nudger Level Sensor.
Press the Stop button and turn the power OFF.
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no
problems are found, replace the following parts in sequence:

Version 1.2

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2010/08
2-165

CHAIN 74

Troubleshooting

Troubleshooting
CHAIN 74

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-166

Version 1.2

074-212 Tray 4 Paper Size Sensor Broken

074-900 Tray 4 Feed Out Sensor Static Jam

BSD-ON:CH7.4

BSD-ON:CH8.2

Abnormal output AD value from Tray 4 Size Sensor was detected.

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Tray 4 Feed Out Sensor detected paper.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

Broken link and breakage at the bottom of the tray

The Actuator at the rear of the Tray for operation failure

The Tray 4 Paper Size Sensor for failure: DC140[072-200],DC330 [072-104] (PL 10.1)

The connection between the Tray 4 Paper Size Sensor J103 and the Tray Module PWB J549 for
open circuit, short circuit, and poor contact

The Tray 4 Feed Out Sensor for failure: DC330 [074-103] (PL 10.12)

The connection between the Tray 4 Feed Out Sensor J116-2 and the Tray Module PWB J548-2 for
short circuit

The connection between the MD PWB J592-B7 and the Tray Module PWB J541-8 for short circuit

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)


MCU PWB (2270/3370) (PL 18.2a)
MCU PWB (4470/5570) (PL 18.2b)

The Tray 4 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper
installation

If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

074-940 Tray 4 Lift Up NG


BSD-ON:CH7.11
After the Tray 4 Lift Up has started, the Tray 4 Nudger Level Sensor did not turn ON within the specified
time.

Cause/Action
1.

Pull out and reinsert Tray 4 and check for improper loading of paper.

2.

Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 074-210.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-167

CHAIN 74

Troubleshooting

Troubleshooting
CHAIN 74

2010/08
2-168

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

075-100 MSI Miss Feed

The MSI Feed Roll and Nudger Roll for contamination, wear, and revolution failure

BSD-ON:CH8.1, CH7.14

The MSI Feed Roll and Nudger Roll Drive Gears for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The MSI Feed Out Sensor does not turn ON within the specified time after the Feed from MSI has
started.

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

MCU PWB (2270/3370) (PL 18.2a)

Procedure

MCU PWB (4470/5570) (PL 18.2b)

Turn the power ON and enter the Diag mode. Turn ON DC330 [075-001] (MSI Feed/Nudger Motor).
Does the MSI Feed/Nudger Motor rotate?
Y
N
Is the voltage between the MD PWB J520-1 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, then measure the MSI Feed/Nudger Motor wire wound resistance.
Check the resistance of the following.

Between the MD PWB J525-B10 and the J525-B11

Between the MD PWB J525-B12 and the J525-B13

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the MD PWB J525 and MSI Feed/Nudger Motor J269 for
open circuit, short circuit, and poor contact. If no problems are found, replace the MSI Feed/
Nudger Motor (PL 13.2).
Measure the resistance between the MD PWB J525-B10/B11/B12/B13 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [077-104] (MSI Feed Out Sensor). Activate the Actuator by using
a sheet of paper, etc. to block/clear the light path to the MSI Feed Out Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the MSI Feed Out Sensor.
Press the Stop button and turn the power OFF. Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

The Front Chute Floating Snap for disengagement

The MSI Nudger Roll and Retard Spring for deformation and snags

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-169

CHAIN 75

Troubleshooting

Troubleshooting
CHAIN 75

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-170

Version 1.2

075-103 MSI Feed Out Sensor Off Jam

075-135 Regi Sensor On Jam (MSI)

BSD-ON:CH8.1, CH4.1, CH8.4, CH9.34, CH10.1

BSD-ON:CH8.6, CH4.1, CH8.1

The MSI Feed Out Sensor does not turn OFF within the specified time after the Regi Clutch On.

The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed from
the MSI has started.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

A paper transportation failure due to foreign substances/burrs on the paper path and deformed
paper guides

The MSI Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

A paper transportation failure due to a foreign substance/burr on the paper path

The Regi Roll and Pinch Roll for contamination, wear, and revolution failure

The MSI Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The 2nd BTR for contamination, wear, and revolution failure

The MSI Takeaway Roll Drive Gear for wear and damage

The MSI Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Regi Roll Drive Gear for wear and damage

The Regi Sensor for contamination, improper installation, and Actuator operation failure

The 2nd BTR Contact Retract Drive Gear for wear or damage

The Regi Sensor for failure: DC330 [077-103] (PL 15.2)

The Fuser Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short
circuit, and poor contact

The MSI Feed Out Sensor for contamination, improper installation, and Actuator operation failure

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

The MSI Feed Out Sensor for failure: DC330 [077-104] (PL 13.4)
The connection between the MSI Feed Out Sensor J179 and the MD PWB J525 for open circuit,
short circuit, and poor contact

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094004] (Retract) (PL 14.4)

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

The Regi Clutch for failure: DC330 [077-002] (PL 15.2)

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

075-212 MSI Nudger Up Down Fail

MD PWB (4470/5570) (PL 18.2b)

BSD-ON:CH7.14

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

The MSI Nudger Position Sensor does not change within the specified time after the MSI Nudger Up or
Down operation has started.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power ON and enter the Diag mode. Turn ON DC330 [075-002] (MSI Feed/Nudger Motor).
Does the MSI Feed/Nudger Motor rotate?
Y
N
Is the voltage between the MD PWB J520-1 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (2270/3370) +24VDC Power FIP or 2.2.2.4 (4470/5570) +24VDC Power FIP.
Turn the power OFF, then measure the MSI Feed/Nudger Motor wire wound resistance. Check the
resistance of the following.

Between the MD PWB J525-B10 and the J525-B11

Between the MD PWB J525-B12 and the J525-B13

Is the resistance approx. 4Ohm for each? (At 25 degree)


Y
N
Check the connection between the MD PWB J525 and MSI Feed/Nudger Motor J269 for
open circuit, short circuit, and poor contact. If no problems are found, replace the MSI Feed/
Nudger Motor (PL 13.2).
Measure the resistance between the MD PWB J525-B10/B11/B12/B13 and the Frame.
Is the resistance infinite for all?
Y
N
Check the wires of the pins with non-infinite resistance for peeled-off coatings and short
circuits due to pinching.
Replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button. Turn ON DC330 [075-102] (MSI Nudger Position Sensor). Move the Shielding
Board to block/clear the light path to the MSI Nudger Position Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the MSI Nudger Position Sensor.
Press the Stop button and turn the power OFF.
Check the MSI Nudger Roll Up/Down mechanism for mechanical loading, the springs for deformation or
snags. If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

Version 1.2

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Version 1.2

077-101 Regi Sensor Off Jam

077-103 Exit Sensor 1 Off Jam

BSD-ON:CH8.6, CH4.1, CH8.1, CH9.34, CH10.1

BSD-ON:CH10.7, CH10.1, CH10.11, CH10.12

The Regi Sensor does not turn OFF within the specified time after the Regi Clutch On.

After the Fuser Exit Sensor turned ON, the Fuser Exit Sensor did not turn OFF within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

A paper transportation failure due to a foreign substance/burr on the paper path

Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

The Fuser for wound up, stuck paper

The Regi Roll and Pinch Roll for contamination, wear, and revolution failure

Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure

The 2nd BTR for contamination, wear, and revolution failure

Each Exit Roll Drive Gear for wear and damage

Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure

The Exit 1 Gate for operation failure

Each Takeaway Roll Drive Gear for wear and damage

The Exit 2 Gate for operation failure

The Regi Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The 2nd BTR Contact Retract Drive Gear for wear or damage

The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure

The Fuser Drive Gear for wear and damage

The Fuser Exit Sensor for failure: DC330 [077-101] (PL 7.1)

Each Exit Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
short circuit, and poor contact

The Regi Sensor for contamination, improper installation, and Actuator operation failure

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

The Regi Sensor for failure: DC330 [077-103] (PL 15.2)

The Exit 2 Drive Motor for revolution failure: DC330 [077-060] (PL 17.4)

The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short
circuit, and poor contact

The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5)

The Face Up Gate Solenoid for failure: DC330 [077-004] (PL 17.5)

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

If no problems are found, replace the following parts in sequence:

The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094004] (Retract) (PL 14.4)

MCU PWB (2270/3370) (PL 18.2a)

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

MCU PWB (4470/5570) (PL 18.2b)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)

MD PWB (2270/3370) (PL 18.2a)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

MD PWB (4470/5570) (PL 18.2b)

The Regi Clutch for failure: DC330 [077-002] (PL 15.2)

The Regi Transport Assy (2270/3370) (PL 15.1) for installation failure

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

077-104 Exit Sensor 1 Off Jam (Too Short)

077-105 Exit Sensor 2 Off Jam

BSD-ON:CH10.7, CH10.1, CH10.11, CH10.12

BSD-ON:CH10.10, CH10.11, CH10.12

After the Fuser Exit Sensor turned ON, the Fuser Exit Sensor turned OFF before the specified time has
passed.

After the Exit 2 Sensor turned ON, the Exit 2 Sensor did not turn OFF within the specified time.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action
Check the following:

Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

A paper transportation failure due to a foreign substance/burr on the paper path

The Exit 2 Roll and Pinch Roll for contamination, wear, and revolution failure

The Fuser for wound up, stuck paper

The Face Up Exit Roll and Pinch Roll for contamination, wear, and revolution failure

Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure

The Exit 2 Roll Drive Gear for wear and damage

Each Exit Roll Drive Gear for wear and damage

The Exit 2 Gate for operation failure

The Exit 1 Gate for operation failure

The Face Up Exit Roll Drive Gear for wear and damage

The Exit 2 Gate for operation failure

Use of paper out of spec (Refer to the spec in Chapter 6 General)

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure

The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure

The Exit 2 Sensor for failure: DC330 [077-100] (PL 17.4)

The Fuser Exit Sensor for failure: DC330 [077-101] (PL 7.1)

The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
short circuit, and poor contact

The connection between the Exit 2 Sensor J164 and the MD PWB J522 for open circuit, short
circuit, and poor contact

The Exit 2 Drive Motor for revolution failure: DC330 [077-060] (PL 17.4)

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

The Face Up Gate Solenoid for failure: DC330 [077-004] (PL 17.5)

The Exit 2 Drive Motor for revolution failure: DC330 [077-060] (PL 17.4)

If no problems are found, replace the following parts in sequence:

The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5)

The Face Up Gate Solenoid for failure: DC330 [077-004] (PL 17.5)

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

077-106 Exit Sensor 1 On Jam

077-109 Exit Sensor 2 On Jam

BSD-ON:CH10.7, CH4.1, CH8.1, CH8.4, CH9.34, CH10.1

BSD-ON:CH10.10, CH10.1, CH10.11, CH10.12

The Fuser Exit Sensor does not turn ON within the specified time after the Regi Clutch On.

After the Fuser Exit Sensor turned ON, the Exit 2 Sensor did not turn ON within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure

The Regi Roll and Pinch Roll for contamination, wear, and revolution failure

The Fuser for wound up, stuck paper

The 2nd BTR for contamination, wear, and revolution failure

Each Exit Roll Drive Gear for wear and damage

The Fuser for wound up, stuck paper

The Exit 2 Gate for operation failure

Each Takeaway Roll Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The Regi Roll Drive Gear for wear and damage

The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure

The 2nd BTR Contact Retract Drive Gear for wear or damage

The Exit 2 Sensor for failure: DC330 [077-100] (PL 17.4)

The Fuser Drive Gear for wear and damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The connection between the Exit 2 Sensor J164 and the MD PWB J522 for open circuit, short
circuit, and poor contact

The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

The Fuser Exit Sensor for failure: DC330 [077-101] (PL 7.1)

The Exit 2 Drive Motor for revolution failure: DC330 [077-060] (PL 17.4)

The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
short circuit, and poor contact

The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5)

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094004] (Retract) (PL 14.4)

A paper transportation failure due to a foreign substance/burr on the paper path

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1)

MCU PWB (2270/3370) (PL 18.2a)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)

MCU PWB (4470/5570) (PL 18.2b)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

The Regi Clutch for failure: DC330 [077-002] (PL 15.2)

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

077-110 POB Sensor On Jam

077-130 Regi Sensor On Jam (Duplex Direct)

BSD-ON:CH9.36, CH4.1, CH8.1, CH8.4, CH9.34

BSD-ON:CH8.4, CH10.14

The POB Sensor does not turn ON within the specified time after the Regi Clutch On.

The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed has
started in Duplex Direct mode.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Check the following:

A paper transportation failure due to a foreign substance/burr on the paper path

Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure

A paper transportation failure due to a foreign substance/burr on the paper path

The Regi Roll and Pinch Roll for contamination, wear, and revolution failure

Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure

The 2nd BTR for contamination, wear, and revolution failure

Each Duplex Roll Drive Gear for wear and damage

The IBT Belt for wound up, stuck paper

Use of paper out of spec (Refer to the spec in Chapter 6 General)

Each Takeaway Roll Drive Gear for wear and damage

The Regi Sensor for contamination, improper installation, and Actuator operation failure

The Regi Roll Drive Gear for wear and damage

The Regi Sensor for failure: DC330 [077-103] (PL 15.2)

The 2nd BTR Contact Retract Drive Gear for wear or damage

Use of paper out of spec (Refer to the spec in Chapter 6 General)

The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short
circuit, and poor contact

The POB Sensor for contamination and improper installation

The Duplex Motor for revolution failure: DC330 [077-073] (PL 14.5)

The POB Sensor for failure: DC330 [077-102] (PL 14.4)

The connection between the POB Sensor J180 and the MD PWB J523 for open circuit, short
circuit, and poor contact

The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2)

The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094004] (Retract) (PL 14.4)

The Takeaway Clutch for failure (2270/3370): DC330 [077-001] (PL 15.1)

The Takeaway Motor for revolution failure (4470/5570): DC330 [077-050] (PL 15.1)

The Regi Clutch for failure: DC330 [077-002] (PL 15.2)

The Regi Transport Assy (2270/3370) (PL 15.1) for installation failure

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

077-131 Duplex Wait Sensor On Jam

077-211 Tray Module Kind Mismatch

BSD-ON:CH10.13, CH10.11, CH10.12, CH10.14

BSD-ON:CH3.2

The Duplex Wait Sensor does not turn ON within the specified time after the Exit 2 Drive Motor has
started rotating in the Duplex intake direction.

A different type of Tray Module is connected.


NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

Check the following:

2.

Turn the power OFF and check the following:

The DIP Switch settings on the Tray Module PWB

The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit,
short circuit, and poor contact

A paper transportation failure due to a foreign substance/burr on the paper path

Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure

Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure

If no problems are found, replace the following parts in sequence:

Each Duplex Roll Drive Gear for wear and damage

Each Exit Roll Drive Gear for wear and damage

Tray Module PWB (4470/5570) (PL 10.9b)

The Exit 2 Gate for operation failure

MD PWB (2270/3370) (PL 18.2a)

Use of paper out of spec (Refer to the spec in Chapter 6 General)

MD PWB (4470/5570) (PL 18.2b)

The Duplex Wait Sensor for contamination, improper installation, and Actuator operation failure

MCU PWB (2270/3370) (PL 18.2a)

The Duplex Wait Sensor for failure: DC330 [077-108] (PL 14.5)

MCU PWB (4470/5570) (PL 18.2b)

The connection between the Duplex Wait Sensor J175 and the MD PWB J523 for open circuit,
short circuit, and poor contact

The Duplex Motor for revolution failure: DC330 [077-073] (PL 14.5)

The Exit 2 Drive Motor for revolution failure: DC330 [077-062] (PL 17.4)

The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5)

Tray Module PWB (2270/3370) (PL 10.9a)

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

077-212 Tray Module Reset Fail

077-214 Tray Module Logic Fail

BSD-ON:CH3.2, CH1.9

BSD-ON:CH3.2

The Tray Module reset was detected.

I/F mismatch between the IOT and the Tray Module was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Check whether the voltage between the Tray Module PWB J541-12 (+) and the GND (-) is +5VDC
and whether the voltage between the Tray Module PWB J541-10 (+) and the GND (-) is +24VDC.

2.

Turn the power OFF and check the connection between the MD PWB J592 and the Tray Module
PWB J541 for open circuit, short circuit, and poor contact.

3.

Turn the power OFF and check the connection between the MD PWB J592 and the Tray Module
PWB J541 for open circuit, short circuit, and poor contact.

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Tray Module PWB (4470/5570) (PL 10.9b)

Tray Module PWB (2270/3370) (PL 10.9a)

MD PWB (2270/3370) (PL 18.2a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Tray Module PWB (2270/3370) (PL 10.9a)

077-215 Tray Module Communication Fail

077-300 Front Cover Interlock Open

BSD-ON:CH3.2

BSD-ON:CH1.10

Communication error between Tray Module PWB and MCU PWB was detected.

The Front Cover is open.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

Check the following:

2.

Turn the power OFF and check the connection between the MD PWB J592 and the Tray Module
PWB J541 for open circuit, short circuit, and poor contact.

The Front Cover for damage or mismatch.

If no problems are found, replace the following parts in sequence:

The Front Cover Interlock Switch for failure: DC330 [077-303] (PL 18.5)

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

The connection between the Front Cover Interlock Switch J101 and the MD PWB J521 for open
circuit, short circuit, and poor contact

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

077-301 L/H Cover Interlock Open

077-305 Tray Module L/H Cover Open

BSD-ON:CH1.10

BSD-ON:CH8.3

The L/H Cover is open.

The Tray Module L/H Cover is open.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

1.

Turn the power OFF and ON.

2.

Check the following:

The L/H Cover Unit for damage or mismatch

The L/H Cover Interlock Switch for failure: DC330 [077-300] (PL 14.1)

The connection between the L/H Cover Interlock Switch J100 and the MD PWB J534 for open
circuit, short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

The Tray Module L/H Cover for damage or mismatch

The Tray Module L/H Cover Switch for failure: DC330 [077-306] (PL 10.12)

The connection between the Tray Module L/H Cover Switch J104 and the Tray Module PWB
J549 for open circuit, short circuit, and poor contact

If no problems are found, replace the Tray Module PWB.

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

077-307 Duplex Cover Open

077-308 L/H High Cover Open

BSD-ON:CH10.13

BSD-ON:CH10.9

The Duplex Cover is open.

The L/H High Cover is open.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Duplex Cover for damage or mismatch.

The L/H High Cover Assembly for damage or mismatch

The Duplex Cover Switch for failure: DC330 [077-305] (PL 14.5)

The L/H High Cover Switch for failure: DC330 [077-302] (PL 17.4)

The connection between the Duplex Cover Switch J176 and the MD PWB J523 for open circuit,
short circuit, and poor contact

The connection between the L/H High Cover Switch J168 and the MD PWB J522 for open circuit,
short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

077-314 P/H Module Logic Fail

077-320 All Feed Tray Broken

BSD-ON:CH3.2

BSD-ON:-

A fatal error was detected in the Tray Module.

All the Feed Trays that are connected to the IOT were detected to have malfunctioned.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Enter DC122 Fail History. Go to the FIP of the affected Paper Tray.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the connection between the MD PWB J592 and the Tray Module
PWB J541 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

Tray Module PWB (2270/3370) (PL 10.9a)

Tray Module PWB (4470/5570) (PL 10.9b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

077-602 Transparency Sensor Fail

077-900 Regi Sensor Static Jam

BSD-ON:CH8.4

BSD-ON:CH8.4

An abnormal value was detected from the Transparency Sensor. (This is a hidden failure. Data is only
recorded in history.)

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Regi Sensor detected paper.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Transparency Sensor and Reflective Prism for contamination and improper installation

Use of Transparency out of spec (Refer to the spec in Chapter 6 General)

The Regi Sensor for failure: DC330 [077-103] (PL 15.2)

The Transparency Sensor for failure: DC140[077-200] (PL 15.2)

The connection between the Regi Sensor J160 and the MD PWB J523 for short circuit

The connection between the Transparency Sensor J161 and the MD PWB J523 for open circuit,
short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

The connector ( P/J452) between the MD PWB and the MCU PWB for poor connection

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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The Regi Sensor for remaining paper, contamination, Actuator return failure, or improper installation

CHAIN 77

Troubleshooting

Troubleshooting
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Version 1.2

077-901 Exit Sensor 1 Static Jam

077-902 Exit Sensor 2 Static Jam

BSD-ON:CH10.7

BSD-ON:CH10.10

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Fuser Exit Sensor detected paper.

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Exit 2 Sensor detected paper.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The Fuser Exit Sensor for remaining paper, contamination, Actuator return failure, or improper
installation

The Exit 2 Sensor for remaining paper, contamination, Actuator return failure, or improper
installation

The Fuser Exit Sensor for failure: DC330 [077-101] (PL 7.1)

The Exit 2 Sensor for failure: DC330 [077-100] (PL 17.4)

The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for short circuit

The connection between the Exit 2 Sensor J164 and the MD PWB J522 for short circuit

The L/H High Cover Assembly for damage or mismatch

If no problems are found, replace the MCU PWB.

If no problems are found, replace the following parts in sequence:

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

077-903 POB Sensor Static Jam

077-907 Duplex Wait Sensor Static Jam

BSD-ON:CH9.36

BSD-ON:CH10.13

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the POB Sensor detected paper.

When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
were closed (all interlocks including options), the Duplex Wait Sensor detected paper.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The POB Sensor for remaining paper, contamination, or improper installation

The POB Sensor for failure: DC330 [077-102] (PL 14.4)

The Duplex Wait Sensor for remaining paper, contamination, Actuator return failure, or improper
installation

The connection between the POB Sensor J180 and the MD PWB J523 for short circuit

The Duplex Wait Sensor for failure: DC330 [077-108] (PL 14.5)

The connection between the Duplex Wait Sensor J175 and the MD PWB J523 for short circuit

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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CHAIN 77

Troubleshooting

Troubleshooting
CHAIN 77

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Version 1.2

078-xxx HCF Related Fault


078-xxx, which do not appear in Chapter 2 of this manual, are HCF Related
Faults.
According to the HCF type to be maintained, click the appropriate supplementary manual button at the
top of the screen. Go to the appropriate supplementary manual to fix the problem.

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CHAIN 78

Troubleshooting

Troubleshooting
CHAIN 78

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

089-600 RC Sample Lateral Fail-A1

089-601 RC Sample Block Fail-A1-In

BSD-ON:CH6.12

BSD-ON:CH6.12

There is an error with the Cyan fast scan position that is used as a reference during A1 (fine adjustment
pattern) and C patch detection. (This is a hidden failure. The Color Regi Spec cannot be guaranteed and
Data is only recorded in history.)

During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB Sensor In side did
not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When this Fail occurs, select No. 003 in DC612 Test Pattern Print and check the printout of the
fine adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

1 (High)

089-616

Fail Item
RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

089-616

RC Data Over Flow Fail

089-601, 089-603

RC SampleBlock Fail-A1

1 (High)

089-600

RC SampleLateral Fail-A1

RC SampleBlock Fail-B

089-617

RC Lead Regi Over Range Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the installation status of the IBT Belt Unit. Is the IBT Belt Unit installed properly?
Y
N
Install the IBT Belt Unit properly.

Cause/Action
1.

Check the detection section of the MOB Sensor for contamination, the connectors for
disconnection, and the connections for open circuit, short circuit, and poor contact. If no problems
are found, replace the MOB ADC Assembly (PL 18.5).

2.

Perform DC675 Regi Control Setup Cycle.

Replace the IBT Belt Unit(PL 6.1)

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Troubleshooting

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CHAIN 89

Version 1.2

089-603 RC Sample Block Fail-A1-Out

089-604 RC Sample Block Fail-B-#1-In

BSD-ON:CH6.12

BSD-ON:CH6.12

During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB Sensor Out side did
not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)

During the B (rough adjustment pattern) patch detection, the #1 (Yellow) patch at the MOB Sensor In side
did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)

NOTE: When this Fail occurs, select No. 003 in DC612 Test Pattern Print and check the printout of the
fine adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions

Initial Actions

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1

Table 1

Priority

Chain Link

Fail Item

Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Cause/Action

Procedure

1.

Check the detection section of the MOB Sensor for contamination, the connectors for disconnection,
and the connections for open circuit, short circuit, and poor contact. If no problems are found,
replace the MOB ADC Assembly (PL 18.5).

Check the density of Y color. Is the density of Y color normal?


Y
N
Adjust to correct the density of Y color.

2.

Perform DC675 Regi Control Setup Cycle.


Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the Y Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (Y)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)
Check the Y Drum for contamination, scratches, and distortion. Is the Drum normal?

089-606 RC Sample Block Fail-B-#1-Out

N
Replace Drum (Y) (PL 8.1)

BSD-ON:CH6.12

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

During the B (rough adjustment pattern) patch detection, the #1 (Yellow) patch at the MOB Sensor Out
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of Y color. Is the density of Y color normal?
Y
N
Adjust to correct the density of Y color.
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the Y Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (Y)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)

Version 1.2

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A
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CHAIN 89

Troubleshooting

Troubleshooting
CHAIN 89

A
Check the Y Drum for contamination, scratches, and distortion. Is the Drum normal?
Y
N
Replace Drum (Y) (PL 8.1)

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

089-607 RC Sample Block Fail-B-#2-In


BSD-ON:CH6.12
During the B (rough adjustment pattern) patch detection, the #2 (Magenta) patch at the MOB Sensor In
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of M color. Is the density of M color normal?
Y
N
Adjust to correct the density of M color.
Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the M Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (M)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)
Check the M Drum for contamination, scratches, and distortion. Is the Drum normal?

089-609 RC Sample Block Fail-B-#2-Out

N
Replace Drum (M) (PL 8.1)

BSD-ON:CH6.12

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

During the B (rough adjustment pattern) patch detection, the #2 (Magenta) patch at the MOB Sensor Out
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of M color. Is the density of M color normal?
Y
N
Adjust to correct the density of M color.
Check the connection between the MOB Sensor In J151 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the M Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (M)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)

Version 1.2

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Troubleshooting

Troubleshooting
CHAIN 89

A
Check the M Drum for contamination, scratches, and distortion. Is the Drum normal?
Y
N
Replace Drum (M) (PL 8.1)

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

089-610 RC Sample Block Fail-B-#3-In


BSD-ON:CH6.12
During the B (rough adjustment pattern) patch detection, the #3 (Cyan) patch at the MOB Sensor In side
did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of C color. Is the density of C color normal?
Y
N
Adjust to correct the density of C color.
Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the C Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (C)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)
Check the C Drum for contamination, scratches, and distortion. Is the Drum normal?

089-612 RC Sample Block Fail-B-#3-Out

N
Replace Drum (C). (PL 8.1)

BSD-ON:CH6.12

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

During the B (rough adjustment pattern) patch detection, the #3 (Cyan) patch at the MOB Sensor Out
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of C color. Is the density of C color normal?
Y
N
Adjust to correct the density of C color.
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the C Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (C)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

A
2010/08
2-195

CHAIN 89

Troubleshooting

Troubleshooting
CHAIN 89

A
Check the C Drum for contamination, scratches, and distortion. Is the Drum normal?
Y
N
Replace Drum (C). (PL 8.1)

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-196

Version 1.2

089-613 RC Sample Block Fail-B-#4-In


BSD-ON:CH6.12
During the B (rough adjustment pattern) patch detection, the #4 (Black) patch at the MOB Sensor In side
did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of K color. Is the density of K color normal?
Y
N
Adjust to correct the density of K color.
Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the K Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (K)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)
Check the K Drum for contamination, scratches, and distortion. Is the Drum normal?

089-615 RC Sample Block Fail-B-#4-Out

N
Replace the Drum (K) (PL 8.1)

BSD-ON:CH6.12

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

During the B (rough adjustment pattern) patch detection, the #4 (Black) patch at the MOB Sensor Out
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set
the value of DC131 [870-207] to "7".

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Check the density of K color. Is the density of K color normal?
Y
N
Adjust to correct the density of K color.
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact. Is the connection normal?
Y
N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the K Magnet Roll for contamination, scratches, and distortion. Is the Magnet Roll normal?
Y
N
Replace the Developer (K)(PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion. Is the IBT Belt normal?
Y
N
Replace the IBT Belt Unit(PL 6.1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

A
2010/08
2-197

CHAIN 89

Troubleshooting

Troubleshooting
CHAIN 89

A
Check the K Drum for contamination, scratches, and distortion. Is the Drum normal?
Y
N
Replace the Drum (K) (PL 8.1)

Replace the MOB ADC Assembly (PL 18.5) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-198

Version 1.2

089-616 RC Data Over Flow Fail


BSD-ON:CH6.12
The correction setting value of calculation result has exceeded the settable range. (This is a hidden
failure. The Color Regi Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure
Display the adjustment amount in DC675 Registration Control Setup Cycle. Check which item has
reached the maximum adjustment amount shown in the following table.

Table 2
Correction item

Adjustment Range
MIN

MAX

Fast Scan Margin

-90

+90

Slow Scan Margin

-4720

+4720

Skew

-800

+800

Is the item that has reached the adjustment range (MIN or MAX), "Fast Scan Margin" or "Slow
Scan Margin"?
Y
N
Check the following:

Check that the value of DC131 [760-024] is "0".

The Drum (Y, M, C, K) for improper installation.

If no problems are found, replace the following parts in sequence:

Drum (Y, M, C, K) (PL 8.1)

LPH Unit (Y, M, C, K) (PL 2.1)

Rear Holder Assembly (PL 2.1)

A
Is the item that has reached the adjustment range (MIN or MAX) "Slow Scan Margin"?
Y
N
Raise/lower the LPH (Y, M, C, K) 2 to 3 times to check the LPH lift up/down mechanism. If the
problem persists, replace the LPH Unit (Y, M, C, K) (PL 2.1).
Replace the MCU PWB and perform DC675 Registration Control Setup Cycle.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

089-617 RC Lead Regi Over Range Fail


BSD-ON:CH3.1
The result from adding the offset value to the color registration correction value has exceeded the
settable range. (This is a hidden failure. The Alignment Lead Regi or Skew might have exceeded the
adjustable range and Data is only recorded in history.)

Initial Actions
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1
Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Cause/Action

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

1.

Check that the value of DC131 [760-063] is "0". (Because this Fail occurs only when the NVM write
data is incorrect or the NVM is corrupted, if the setting value is not "0", reset it to "0".)

2.

Check that the value of DC131 [760-082] is between the values of DC131 [760-084] and DC131
[760-085]. (If it is not, set the value of DC131 [760-082] to be between the values of DC131 [760084] and DC131 [760-085].)

3.

Check that the value of DC131 [760-083] is between the values of DC131 [760-084] and DC131
[760-085]. (If it is not, set the value of DC131 [760-083] to be between the values of DC131 [760084] and DC131 [760-085].)

2010/08
2-199

CHAIN 89

Troubleshooting

Troubleshooting

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-200

CHAIN 89

Version 1.2

089-625 RC Data Linearity Fail Y

089-626 RC Data Linearity Fail M

BSD-ON:CH6.12

BSD-ON:CH6.12

The result from adding the skew/bow correction value to the Y color linearity correction value has
exceeded the settable range. (This is a hidden failure. The LPH Slow Scan linearity cannot be
guaranteed and Data is only recorded in history.)

The result from adding the skew/bow correction value to the M color linearity correction value has
exceeded the settable range. (This is a hidden failure. The LPH Slow Scan linearity cannot be
guaranteed and Data is only recorded in history.)

Initial Actions

Initial Actions

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1

Table 1

Priority

Chain Link

Fail Item

Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure

Procedure

Check that the value stored in LPH (Y) EEPROM is correct. Has any Y color related Chain No. 061
Fail occurred?
Y
N
Display the skew correction amount in DC675 Regi Control Setup Cycle.
Is the "skew correction amount" within the range of +500~-500?
Y
N
Check the following:

Check that the value of DC131 [760-024] is "0".

Check that the value stored in LPH (M) EEPROM is correct. Has any M color related Chain No. 061
Fail occurred?
Y
N
Display the skew correction amount in DC675 Regi Control Setup Cycle.
Is the "skew correction amount" within the range of +500~-500?
Y
N
Check the following:

Check that the value of DC131 [760-024] is "0".

The Drum (Y) for improper installation.

The Drum (M) for improper installation.

If no problems are found, replace the following parts in sequence:

Drum (Y) (PL 8.1)

If no problems are found, replace the following parts in sequence:

Drum (M) (PL 8.1)

LPH Unit (Y) (PL 2.1)

LPH Unit (M) (PL 2.1)

Rear Holder Assembly (Y) (PL 2.1)

Rear Holder Assembly (M) (PL 2.1)

Replace the LPH Unit (Y) (PL 2.1) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Replace the LPH Unit (M) (PL 2.1) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

089-627 RC Data Linearity Fail C

089-628 RC Data Linearity Fail K

BSD-ON:CH6.12

BSD-ON:CH6.12

The result from adding the skew/bow correction value to the C color linearity correction value has
exceeded the settable range. (This is a hidden failure. The LPH Slow Scan linearity cannot be
guaranteed and Data is only recorded in history.)

The result from adding the skew/bow correction value to the K color linearity correction value has
exceeded the settable range. (This is a hidden failure. The LPH Slow Scan linearity cannot be
guaranteed and Data is only recorded in history.)

Initial Actions

Initial Actions

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)

Table 1

Table 1

Priority

Chain Link

Fail Item

Priority

Chain Link

Fail Item

1 (High)

089-616

RC Data Over Flow Fail

1 (High)

089-616

RC Data Over Flow Fail

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-604, 089-606, 089-607, 089-609, 089-610,


089-612, 089-613, 089-615,

RC SampleBlock Fail-B

089-601, 089-603

RC SampleBlock Fail-A1

089-601, 089-603

RC SampleBlock Fail-A1

089-600

RC SampleLateral Fail-A1

089-600

RC SampleLateral Fail-A1

089-617

RC Lead Regi Over Range Fail

089-617

RC Lead Regi Over Range Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

6 (Low)

089-625, 089-626, 089-627, 089-628

RC Data Linearity Fail

Procedure

Procedure

Check that the value stored in LPH (C) EEPROM is correct. Has any C color related Chain No. 061
Fail occurred?
Y
N
Display the skew correction amount in DC675 Regi Control Setup Cycle.
Is the "skew correction amount" within the range of +500~-500?
Y
N
Check the following:

Check that the value of DC131 [760-024] is "0".

Check that the value stored in LPH (K) EEPROM is correct. Has any K color related Chain No. 061
Fail occurred?
Y
N
Display the skew correction amount in DC675 Regi Control Setup Cycle.
Is the "skew correction amount" within the range of +500~-500?
Y
N
Check the following:

Check that the value of DC131 [760-024] is "0".

The Drum (C) for improper installation.

The Drum (K) for improper installation.

If no problems are found, replace the following parts in sequence:

Drum (C) (PL 8.1)

If no problems are found, replace the following parts in sequence:

Drum (K) (PL 8.1)

LPH Unit (C) (PL 2.1)

LPH Unit (K) (PL 2.1)

Rear Holder Assembly (C) (PL 2.1)

Rear Holder Assembly (K) (PL 2.1)

Replace the LPH Unit (C) (PL 2.1) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Replace the LPH Unit (K) (PL 2.1) and perform DC675 Registration Control Setup Cycle. If the
problem persists, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

2010/08
2-201

CHAIN 89

Troubleshooting

Troubleshooting
CHAIN 89

2010/08
2-202

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

091-313 CRUM ASIC Communication Fail

091-400 Waste Toner Bottle Near Full

BSD-ON:-

BSD-ON:CH9.40

Communication error between CPU of the MCU PWB and ASIC was detected.

The Waste Toner Bottle Full Sensor detected Near Full state.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Procedure

1.

Turn the power OFF and ON.

2.

Turn the power OFF and replace the MCU PWB.

The Waste Toner Bottle needs to be replaced soon. Replace the Waste Toner Bottle (PL 8.2) as
required. If the problem persists, check the Waste Toner Bottle Full Sensor.
Turn the power ON and enter the Diag mode. Turn ON DC330 [091-201]. Use a sheet of paper, etc. to
block/clear the light path to the Waste Toner Bottle Full Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Full Sensor.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF.


Replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-203

MCU PWB (4470/5570) (PL 18.2b)

CHAIN 91

Troubleshooting

Troubleshooting
CHAIN 91

2010/08
2-204

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

091-401 Drum Cartridge K Near Life

091-402 Drum Cartridge K Life Over

BSD-ON:CH9.6

BSD-ON:CH9.6

It was detected that the replacement timing for Drum (K) is closer than Pre Near.

Drum (K) has reached the end of its lifespan.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

The Drum (K) needs to be replaced soon. Replace the Drum (K) (PL 8.1) as required.

Replace the Drum (K) (PL 8.1).

091-407 DRUM K CRUM Trouble Info

091-411 Drum Cartridge Y Near Life

BSD-ON:CH9.6

BSD-ON:CH9.5

[Detection Conditions]

It was detected that the replacement timing for Drum (Y) is closer than Pre Near.

091-914 : DRUM K CRUM Comm Fail

091-915 : DRUM K CRUM Data Broken

091-916 : DRUM K CRUM Data Mismatch

One of these occurred.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
The Drum (Y) needs to be replaced soon. Replace the Drum (Y) (PL 8.1) as required.

[Corrective Actions]

Remove and install (reinsert) the Drum Cartridge.

Replace the Drum Cartridge.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-205

CHAIN 91

Troubleshooting

Troubleshooting
CHAIN 91

2010/08
2-206

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

091-417 DRUM Y CRUM Trouble Info

091-421 Drum Cartridge M Near Life

BSD-ON:CH9.5

BSD-ON:CH9.5

[Detection Conditions]

It was detected that the replacement timing for Drum (M) is closer than Pre Near.

091-917 : DRUM Y CRUM Comm Fail

091-940 : DRUM Y CRUM Data Broken

091-943 : DRUM Y CRUM Data Mismatch

One of these occurred.

[Corrective Actions]

Remove and install (reinsert) the Drum Cartridge.

Replace the Drum Cartridge.

Version 1.2

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
The Drum (M) needs to be replaced soon. Replace the Drum (M) (PL 8.1) as required.

091-427 DRUM M CRUM Trouble Info

091-431 Drum Cartridge C Near Life

BSD-ON:CH9.5

BSD-ON:CH9.6

[Detection Conditions]

It was detected that the replacement timing for Drum (C) is closer than Pre Near.

091-918 : DRUM M CRUM Comm Fail

091-941 : DRUM M CRUM Data Broken

091-944 : DRUM M CRUM Data Mismatch

One of these occurred.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
The Drum (C) needs to be replaced soon. Replace the Drum (C) (PL 8.1) as required.

[Corrective Actions]

Remove and install (reinsert) the Drum Cartridge.

Replace the Drum Cartridge.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-207

CHAIN 91

Troubleshooting

Troubleshooting
CHAIN 91

2010/08
2-208

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

091-437 DRUM C CRUM Trouble Info

091-480 Drum Cartridge Y Life Over

BSD-ON:CH9.6

BSD-ON:CH9.5

[Detection Conditions]

Drum (Y) has reached the end of its lifespan.

091-919 : DRUM C CRUM Comm Fail

091-942 : DRUM C CRUM Data Broken

091-945 : DRUM C CRUM Data Mismatch

One of these occurred.

[Corrective Actions]

Remove and install (reinsert) the Drum Cartridge.

Replace the Drum Cartridge.

Version 1.2

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Replace Drum (Y) (PL 8.1).

091-481 Drum Cartridge M Life Over

091-482 Drum Cartridge C Life Over

BSD-ON:CH9.5

BSD-ON:CH9.6

Drum (M) has reached the end of its lifespan.

Drum (C) has reached the end of its lifespan.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace Drum (M) (PL 8.1).

Replace Drum (C) (PL 8.1).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-209

CHAIN 91

Troubleshooting

Troubleshooting
CHAIN 91

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-210

Version 1.2

091-910 Waste Toner Bottle Not In Position

091-911 Waste Toner Bottle Full

BSD-ON:CH9.40

BSD-ON:CH9.40

The Waste Toner Bottle is not in the proper position.

After the Waste Toner Bottle Near Full has occurred, the PV exceeds the threshold value.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Check that the Bottle Guide Assembly at the machine side and the Waste Toner Bottle does not have
any deformation or foreign substances, and that they are installed properly.
Is the Waste Toner Bottle installed properly?
Y
N
Install the Waste Toner Bottle properly. If there is any deformation, replace the Waste Toner Bottle
(PL 8.2) and Bottle Guide Assembly (PL 8.2).

Replace the Waste Toner Bottle (PL 8.2). If the problem persists, check the Waste Toner Bottle Full
Sensor. Enter DC330 [091-201]. Use a sheet of paper, etc. to block/clear the light path to the Waste
Toner Bottle Full Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Full Sensor.

Check the Waste Toner Bottle Position Sensor.


Turn the power ON and enter the Diag mode. Enter DC330 [091-200]. Use a sheet of paper, etc. to block/
clear the light path to the Waste Toner Bottle Position Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Position Sensor.

Press the Stop button and turn the power OFF.


Replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

Press the Stop button and turn the power OFF.


Replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

091-913 Drum Cartridge K Life End

091-914 Drum CRUM K Communication Fail

BSD-ON:CH9.6

BSD-ON:CH9.6

Drum (K) has reached the end of its lifespan.

Communication failure with Drum (K) CRUM was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace the Drum (K) (PL 8.1).

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (K)
P115 for open circuit, short circuit, and poor contact

The connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler
Assembly (K) CRUM for damage and foreign substances

The Drum (K) CRUM PWB for contamination or disengagement

The Drum (K) for improper installation

If no problems are found, replace the following parts in sequence:

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Drum (K) (PL 8.1)

Drum CRUM Coupler Assembly (K) (PL 8.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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091-915 Drum CRUM K Data Broken

091-916 Drum CRUM K Data Mismatch

BSD-ON:CH9.6

BSD-ON:CH9.6

The system detected that the data written to the Drum (K) CRUM and the data read from the Drum (K)
CRUM do not match.

Incorrect authentication area data was detected in Drum (K) CRUM.

Version 1.2

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Remove and reinstall the Drum (K) and check for improper installation. If no problems are found, replace
the Drum (K) (PL 8.1).

Cause/Action
Remove and reinstall the Drum (K) and check for improper installation. If no problems are found, replace
it with the correct Drum (K) (PL 8.1).

091-917 Drum CRUM Y Communication Fail

091-918 Drum CRUM M Communication Fail

BSD-ON:CH9.5

BSD-ON:CH9.5

Communication failure with Drum (Y) CRUM was detected.

Communication failure with Drum (M) CRUM was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Turn the power OFF and check the following:

2.

Turn the power OFF and check the following:

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (Y)
P112 for open circuit, short circuit, and poor contact

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (M)
P113 for open circuit, short circuit, and poor contact

The connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
Assembly (Y) CRUM for damage and foreign substances

The connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
Assembly (M) CRUM for damage and foreign substances

The Drum (Y) CRUM PWB for contamination or disengagement

The Drum (M) CRUM PWB for contamination or disengagement

The Drum (Y) for improper installation

The Drum (M) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Drum (Y) (PL 8.1)

Drum (M) (PL 8.1)

Drum CRUM Coupler Assembly (Y) (PL 8.1)

Drum CRUM Coupler Assembly (M) (PL 8.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

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091-919 Drum CRUM C Communication Fail

091-921 Drum CRUM K Not In Position

BSD-ON:CH9.6

BSD-ON:CH9.6

Communication failure with Drum (C) CRUM was detected.

The Drum (K) CRUM is not in the proper position (loose CRUM).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Remove and reinstall the Drum (K).

2.

Turn the power OFF and check the following:

2.

Polish the connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler
Assembly (K) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (C)
P114 for open circuit, short circuit, and poor contact

The connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler
Assembly (C) CRUM for damage and foreign substances

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (K)
P115 for open circuit, short circuit, and poor contact

The Drum (C) CRUM PWB for contamination or disengagement

The Drum (C) for improper installation

The connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler
Assembly (K) CRUM for damage and foreign substances

If no problems are found, replace the following parts in sequence:

The Drum (K) for improper installation

Drum (C) (PL 8.1)

If no problems are found, replace the following parts in sequence:

Drum CRUM Coupler Assembly (C) (PL 8.1)

Drum (K) (PL 8.1)

MD PWB (2270/3370) (PL 18.2a)

Drum CRUM Coupler Assembly (K) (PL 8.1)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

3.

Check the following:

091-927 Drum CRUM Y Not In Position

091-928 Drum CRUM M Not In Position

BSD-ON:CH9.5

BSD-ON:CH9.5

The Drum (Y) CRUM is not in the proper position (loose CRUM).

The Drum (M) CRUM is not in the proper position (loose CRUM).

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Remove and reinstall the Drum (Y).

1.

Remove and reinstall the Drum (M).

2.

Polish the connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
Assembly (Y) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

2.

Polish the connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
Assembly (M) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

Check the following:

3.

3.

Check the following:

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (Y)
P112 for open circuit, short circuit, and poor contact

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (M)
P113 for open circuit, short circuit, and poor contact

The connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
Assembly (Y) CRUM for damage and foreign substances

The connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
Assembly (M) CRUM for damage and foreign substances

The Drum (Y) for improper installation

The Drum (M) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Drum (Y) (PL 8.1)

Drum (M) (PL 8.1)

Drum CRUM Coupler Assembly (Y) (PL 8.1)

Drum CRUM Coupler Assembly (M) (PL 8.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

091-929 Drum CRUM C Not In Position

091-940 Drum CRUM Y Data Broken

BSD-ON:CH9.6

BSD-ON:CH9.5

The Drum (C) CRUM is not in the proper position (loose CRUM).

The system detected that the data written to the Drum (Y) CRUM and the data read from the Drum (Y)
CRUM do not match.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

1.

Remove and reinstall the Drum (C).

Cause/Action

2.

Polish the connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler
Assembly (C) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

Remove and reinstall the Drum (Y) and check for improper installation. If no problems are found, replace
the Drum (Y) (PL 8.1).

3.

Check the following:

The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (C)
P114 for open circuit, short circuit, and poor contact

The connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler
Assembly (C) CRUM for damage and foreign substances

The Drum (C) for improper installation

If no problems are found, replace the following parts in sequence:

Drum (C) (PL 8.1)

Drum CRUM Coupler Assembly (C) (PL 8.1)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

091-941 Drum CRUM C Data Broken

091-942 Drum CRUM C Data Broken

BSD-ON:CH9.5

BSD-ON:CH9.6

The system detected that the data written to the Drum (M) CRUM and the data read from the Drum (M)
CRUM do not match.

The system detected that the data written to the Drum (C) CRUM and the data read from the Drum (C)
CRUM do not match.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Remove and reinstall the Drum (M) and check for improper installation. If no problems are found, replace
the Drum (M) (PL 8.1).

Remove and reinstall the Drum (C) and check for improper installation. If no problems are found, replace
the Drum (C) (PL 8.1).

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Version 1.2

091-943 Drum CRUM Y Data Mismatch

091-944 Drum CRUM M Data Mismatch

BSD-ON:CH9.5

BSD-ON:CH9.5

Incorrect authentication area data was detected in Drum (Y) CRUM.

Incorrect authentication area data was detected in Drum (M) CRUM.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Remove and reinstall the Drum (Y) and check for improper installation. If no problems are found, replace
it with the correct Drum (Y) (PL 8.1).

Remove and reinstall the Drum (M) and check for improper installation. If no problems are found, replace
it with the correct Drum (M) (PL 8.1).

091-945 Drum CRUM C Data Mismatch


BSD-ON:CH9.6
Incorrect authentication area data was detected in Drum (C) CRUM.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Remove and reinstall the Drum (C) and check for improper installation. If no problems are found, replace
it with the correct Drum (C) (PL 8.1).

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Version 1.2

092-312 ATC Fail [Y]

092-313 ATC Fail [M]

BSD-ON:(2270/3370) CH9.15, (4470/5570) CH9.16

BSD-ON:(2270/3370) CH9.17, (4470/5570) CH9.18

The frequency at which the ATC Average Fail [Y] or the ATC Amplitude Fail [Y] has been occurring has
exceeded the threshold value.

The frequency at which the ATC Average Fail [M] or the ATC Amplitude Fail [M] has been occurring has
exceeded the threshold value.

NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no
longer be clearable by turning the power OFF and ON. To clear it, clear the value of DC131 [752346] (ATC Fail [Y]) or DC131 [752-350] (ATC Fail Continuous Count [Y]) to "0". If the machine is not
repaired back to normal status, this Fail will occur again during the operation.

NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no
longer be clearable by turning the power OFF and ON. To clear it, clear the value of DC131 [752347] (ATC Fail [M]) or DC131 [752-351] (ATC Fail Continuous Count [M]) to "0". If the machine is not
repaired back to normal status, this Fail will occur again during the operation.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit,
and poor contact

The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (Y) for revolution failure: DC330 [093-001] (PL 5.1)

The Toner Dispense Motor (M) for revolution failure: DC330 [093-006] (PL 5.1)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (Y) to Developer (Y) for toner blockage

The path from Toner Cartridge (M) to Developer (M) for toner blockage

The Developer (Y) for internal toner blockage

The Developer (M) for internal toner blockage

The Toner Cartridge (Y) for internal toner blockage

The Toner Cartridge (M) for internal toner blockage

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

ATC Sensor (Y) (PL 5.2)

ATC Sensor (M) (PL 5.2)

ATC PWB (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

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092-314 ATC Fail [C]

092-315 ATC Fail [K]

BSD-ON:(2270/3370) CH9.19, (4470/5570) CH9.20

BSD-ON:(2270/3370) CH9.21, (4470/5570) CH9.22

The frequency at which the ATC Average Fail [C] or the ATC Amplitude Fail [C] has been occurring has
exceeded the threshold value.

The frequency at which the ATC Average Fail [K] or the ATC Amplitude Fail [K] has been occurring has
exceeded the threshold value.

NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no
longer be clearable by turning the power OFF and ON. To clear it, clear the value of DC131 [752348] (ATC Fail [C]) or DC131 [752-352] (ATC Fail Continuous Count [C]) to "0". If the machine is not
repaired back to normal status, this Fail will occur again during the operation.

NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no
longer be clearable by turning the power OFF and ON. To clear it, clear the value of DC131 [752349] (ATC Fail [K]) or DC131 [752-353] (ATC Fail Continuous Count [K]) to "0". If the machine is not
repaired back to normal status, this Fail will occur again during the operation.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit,
and poor contact

The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (C) for revolution failure: DC330 [093-011] (PL 5.1)

The Toner Dispense Motor (K) for revolution failure: DC330 [093-016] (PL 5.1)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum/Deve Drive Motor (K) for revolution failure (2270/3370): DC330 [091-033] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Drum/Deve Drive Motor (K) for revolution failure (4470/5570): DC330 [091-033] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (K) to Developer (K) for toner blockage

The path from Toner Cartridge (C) to Developer (C) for toner blockage

The Developer (K) for internal toner blockage

The Developer (C) for internal toner blockage

The Toner Cartridge (K) for internal toner blockage

The Toner Cartridge (C) for internal toner blockage

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

ATC Sensor (K) (PL 5.2)

ATC Sensor (C) (PL 5.2)

ATC PWB (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

092-649 ADC Shutter Open Fail

092-650 ADC Shutter Close Fail

BSD-ON:CH9.27

BSD-ON:CH9.27

The ADC Sensor shutters is open (cannot be closed). (This is a hidden failure. Data is only recorded in
history.)

The ADC Sensor shutters is closed (cannot be opened). (This is a hidden failure. Data is only recorded in
history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415
for open circuit, short circuit, and poor contact. Also check whether there is opening/closing failure due to
foreign substances/burrs, etc. at the shutter section of the ADC Sensor.

Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415
for open circuit, short circuit, and poor contact. Also check whether there is opening/closing failure due to
foreign substances/burrs, etc. at the shutter section of the ADC Sensor.

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

MOB ADC Assembly (PL 18.5)

MOB ADC Assembly (PL 18.5)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

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092-651 ADC Sensor Fail

092-657 ATC Amplitude Fail [Y]

BSD-ON:CH9.27

BSD-ON:(2270/3370) CH9.15, (4470/5570) CH9.16

The ADC Sensor read value of the density reference patch is abnormal. (This is a hidden failure. Data is
only recorded in history.)

The difference between the maximum and minimum values in the ATC Sensor (Y) measurement set is
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415
for open circuit, short circuit, and poor contact. Also check whether there is poor connection or foreign
substances at the detection section of the ADC Sensor.

Check the following:

The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit,
and poor contact

If no problems are found, replace the following parts in sequence:

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (Y) for revolution failure: DC330 [093-001] (PL 5.1)

MOB ADC Assembly (PL 18.5)

IBT Belt Unit (PL 6.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (Y) to Developer (Y) for toner blockage

The Developer (Y) for internal toner blockage

The Toner Cartridge (Y) for internal toner blockage

If no problems are found, replace the following parts in sequence:

ATC Sensor (Y) (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

092-658 ATC Amplitude Fail [M]

092-659 ATC Amplitude Fail [C]

BSD-ON:(2270/3370) CH9.17, (4470/5570) CH9.18

BSD-ON:(2270/3370) CH9.19, (4470/5570) CH9.20

The difference between the maximum and minimum values in the ATC Sensor (M) measurement set is
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)

The difference between the maximum and minimum values in the ATC Sensor (C) measurement set is
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit,
and poor contact

The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (M) for revolution failure: DC330 [093-006] (PL 5.1)

The Toner Dispense Motor (C) for revolution failure: DC330 [093-011] (PL 5.1)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (M) to Developer (M) for toner blockage

The path from Toner Cartridge (C) to Developer (C) for toner blockage

The Developer (M) for internal toner blockage

The Developer (C) for internal toner blockage

The Toner Cartridge (M) for internal toner blockage

The Toner Cartridge (C) for internal toner blockage

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

ATC Sensor (M) (PL 5.2)

ATC Sensor (C) (PL 5.2)

ATC PWB (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

092-660 ATC Amplitude Fail [K]

092-661 Temperature Sensor Fail

BSD-ON:(2270/3370) CH9.21, (4470/5570) CH9.22

BSD-ON:CH9.27

The difference between the maximum and minimum values in the ATC Sensor (K) measurement set is
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)

Abnormal value was detected by the ENVIRONMENT SENSOR (Temperature). (This is a hidden failure.
Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the connection between the Environment Sensor (MOB ADC Assembly) J154 and the MCU PWB
J415 for open circuit, short circuit, and poor contact. Also check whether there is poor connection or
foreign substances at the detection section of the Environment Sensor.

The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (K) for revolution failure: DC330 [093-016] (PL 5.1)

The Drum/Deve Drive Motor (K) for revolution failure (2270/3370): DC330 [091-033] (PL 3.3a)

The Drum/Deve Drive Motor (K) for revolution failure (4470/5570): DC330 [091-033] (PL 3.3b)

The path from Toner Cartridge (K) to Developer (K) for toner blockage

The Developer (K) for internal toner blockage

The Toner Cartridge (K) for internal toner blockage

If no problems are found, replace the following parts in sequence:

ATC Sensor (K) (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

MOB ADC Assembly (PL 18.5)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

092-662 Humidity Sensor Fail

092-665 ATC Average Fail [Y]

BSD-ON:CH9.27

BSD-ON:(2270/3370) CH9.15, (4470/5570) CH9.16

Abnormal value was detected by the ENVIRONMENT SENSOR (Humidity). (This is a hidden failure.
Data is only recorded in history.)

The average measured value of ATC Sensor (Y) is out of the range of appropriate values. (This is a
hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the connection between the Environment Sensor (MOB ADC Assembly) J154 and the MCU PWB
J415 for open circuit, short circuit, and poor contact. Also check whether there is poor connection or
foreign substances at the detection section of the Environment Sensor.

Check the following:

The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit,
and poor contact

If no problems are found, replace the following parts in sequence:

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (Y) for revolution failure: DC330 [093-001] (PL 5.1)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

MOB ADC Assembly (PL 18.5)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (Y) to Developer (Y) for toner blockage

The Developer (Y) for internal toner blockage

The Toner Cartridge (Y) for internal toner blockage

If no problems are found, replace the following parts in sequence:

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

ATC Sensor (Y) (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

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Version 1.2

092-666 ATC Average Fail [M]

092-667 ATC Average Fail [C]

BSD-ON:(2270/3370) CH9.17, (4470/5570) CH9.18

BSD-ON:(2270/3370) CH9.19, (4470/5570) CH9.20

The average measured value of ATC Sensor (M) is out of the range of appropriate values. (This is a
hidden failure. Data is only recorded in history.)

The average measured value of ATC Sensor (C) is out of the range of appropriate values. (This is a
hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Check the following:

Check the following:

The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit,
and poor contact

The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The Toner Dispense Motor (M) for revolution failure: DC330 [093-006] (PL 5.1)

The Toner Dispense Motor (C) for revolution failure: DC330 [093-011] (PL 5.1)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum/Deve Drive Motor (Y, M, C) for revolution failure (2270/3370): DC330 [091-026] (PL 3.3a)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Drum Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [091-027] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The Deve Drive Motor (Y, M, C) for revolution failure (4470/5570): DC330 [093-022] (PL 3.3b)

The path from Toner Cartridge (M) to Developer (M) for toner blockage

The path from Toner Cartridge (C) to Developer (C) for toner blockage

The Developer (M) for internal toner blockage

The Developer (C) for internal toner blockage

The Toner Cartridge (M) for internal toner blockage

The Toner Cartridge (C) for internal toner blockage

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

ATC Sensor (M) (PL 5.2)

ATC Sensor (C) (PL 5.2)

ATC PWB (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

092-668 ATC Average Fail [K]

092-670 ADC Patch Fail [Y]

BSD-ON:(2270/3370) CH9.21, (4470/5570) CH9.22

BSD-ON:CH9.27

The average measured value of ATC Sensor (K) is out of the range of appropriate values. (This is a
hidden failure. Data is only recorded in history.)

The ADC patch of Y color is abnormally light. (This is a hidden failure. Data is only recorded in history.)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action
Check the following:

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [Y] has occurred.
Has Fail 092-651 or 092-312 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (Y) for contamination

The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit,
and poor contact

The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
and poor contact

The LPH (Y) for contamination

The 1st BTR (Y) for contamination

The Toner Dispense Motor (K) for revolution failure: DC330 [093-016] (PL 5.1)

The IBT Belt for contamination

The Drum/Deve Drive Motor (K) for revolution failure (2270/3370): DC330 [091-033] (PL 3.3a)

The Drum/Deve Drive Motor (K) for revolution failure (4470/5570): DC330 [091-033] (PL 3.3b)

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (Y) for
open circuits, short circuits, and poor contacts

The path from Toner Cartridge (K) to Developer (K) for toner blockage

The Developer (K) for internal toner blockage

The Toner Cartridge (K) for internal toner blockage

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (Y) for
open circuits, short circuits, and poor contacts
(4470/5570)

The connection and board springs between the HVPS (Deve) and the Magnet Roll (Y) for open
circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

ATC Sensor (K) (PL 5.2)

ATC PWB (PL 5.2)

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

Drum (Y) (PL 8.1)

LPH Unit (Y) (PL 2.1)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Version 1.2

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Version 1.2

092-671 ADC Patch Fail [M]

092-672 ADC Patch Fail [C]

BSD-ON:CH9.27

BSD-ON:CH9.27

The ADC patch of M color is abnormally light. (This is a hidden failure. Data is only recorded in history.)

The ADC patch of C color is abnormally light. (This is a hidden failure. Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [M] has occurred.
Has Fail 092-651 or 092-313 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (M) for contamination

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [C] has occurred.
Has Fail 092-651 or 092-314 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (C) for contamination

The LPH (M) for contamination

The LPH (C) for contamination

The 1st BTR (M) for contamination

The 1st BTR (C) for contamination

The IBT Belt for contamination

The IBT Belt for contamination

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (M) for
open circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (C) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (M) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (C) for
open circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (Deve) and the Magnet Roll (M) for open
circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (Deve) and the Magnet Roll (C) for open
circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

Drum (M) (PL 8.1)

If no problems are found, replace the following parts in sequence:

Drum (C) (PL 8.1)

LPH Unit (M) (PL 2.1)

LPH Unit (C) (PL 2.1)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Go to the appropriate FIP

092-673 ADC Patch Fail [K]

092-675 ADC Mini Setup Fail [Y]

BSD-ON:CH9.27

BSD-ON:CH9.27

The ADC patch of K color is abnormally light. (This is a hidden failure. Data is only recorded in history.)

The difference in densities among the ADC patches of Y color is abnormal. (This is a hidden failure. Data
is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [K] has occurred.
Has Fail 092-651 or 092-315 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (K) for contamination

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [Y] has occurred.
Has Fail 092-651 or 092-312 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (Y) for contamination

The LPH (K) for contamination

The 1st BTR (K) for contamination

The 1st BTR (Y) for contamination

The IBT Belt for contamination

The IBT Belt for contamination

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (K) for
open circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (Y) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (K) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the BCR (Y) for open
circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (Deve) and the Magnet Roll (K) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (Y) for
open circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

Drum (K) (PL 8.1)

(4470/5570)

The connection and board springs between the HVPS (BCR) and the BCR (Y) for open
circuits, short circuits, and poor contacts

LPH Unit (K) (PL 2.1)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

The connection and board springs between the HVPS (Deve) and the Magnet Roll (Y) for open
circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

Drum (Y) (PL 8.1)

Go to the appropriate FIP

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (BCR) (4470/5570) (PL 18.6b)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Version 1.2

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Version 1.2

092-676 ADC Mini Setup Fail [M]

092-677 ADC Mini Setup Fail [C]

BSD-ON:CH9.27

BSD-ON:CH9.27

The difference in densities among the ADC patches of M color is abnormal. (This is a hidden failure.
(Data is only recorded in history.)

The difference in densities among the ADC patches of C color is abnormal. (This is a hidden failure.
Data is only recorded in history.)

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [M] has occurred.
Has Fail 092-651 or 092-313 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (M) for contamination

Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [C] has occurred.
Has Fail 092-651 or 092-314 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (C) for contamination

The 1st BTR (M) for contamination

The 1st BTR (C) for contamination

The IBT Belt for contamination

The IBT Belt for contamination

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (M) for
open circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (C) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the BCR (M) for open
circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the BCR (C) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (M) for
open circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (C) for
open circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (BCR) and the BCR (M) for open
circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (BCR) and the BCR (C) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve) and the Magnet Roll (M) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve) and the Magnet Roll (C) for open
circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

Drum (M) (PL 8.1)

If no problems are found, replace the following parts in sequence:

Drum (C) (PL 8.1)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (BCR) (4470/5570) (PL 18.6b)

HVPS (BCR) (4470/5570) (PL 18.6b)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

Go to the appropriate FIP

092-678 ADC Mini Setup Fail [K]


BSD-ON:CH9.27
The difference in densities among the ADC patches of K color is abnormal. (This is a hidden failure.
Data is only recorded in history.)
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [K] has occurred.
Has Fail 092-651 or 092-315 occurred?
Y
N
Turn the power OFF and check the following:

The Drum (K) for contamination

The 1st BTR (K) for contamination

The IBT Belt for contamination

The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (K) for
open circuits, short circuits, and poor contacts

(2270/3370)

The connection and board springs between the HVPS (Deve/BCR) and the BCR (K) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (K) for
open circuits, short circuits, and poor contacts

(4470/5570)

The connection and board springs between the HVPS (BCR) and the BCR (K) for open
circuits, short circuits, and poor contacts

The connection and board springs between the HVPS (Deve) and the Magnet Roll (K) for open
circuits, short circuits, and poor contacts

If no problems are found, replace the following parts in sequence:

Drum (K) (PL 8.1)

HVPS (Deve/BCR) (2270/3370) (PL 18.6a)

HVPS (BCR) (4470/5570) (PL 18.6b)

HVPS (Deve) (4470/5570) (PL 5.3)

HVPS (1st/2nd/DTC) (PL 6.2)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Go to the appropriate FIP

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Version 1.2

093-314 Y Disp Motor Fail

093-315 M Disp Motor Fail

BSD-ON: CH9.23

BSD-ON: CH9.23

Regardless of low usage of toner from Y Toner Cartridge, it was detected to be empty.

Regardless of low usage of toner from M Toner Cartridge, it was detected to be empty.

NOTE: If the Fail occurs when printing high density images, check whether the Developer Unit Rotating
Shutter is completely open. If the Rotating Shutter is not completely open, it might cause the
supplied toner to be insufficient, resulting in this Fail.

NOTE: If the Fail occurs when printing high density images, check whether the Developer Unit Rotating
Shutter is completely open. If the Rotating Shutter is not completely open, it might cause the
supplied toner to be insufficient, resulting in this Fail.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Replace the Toner Cartridge (Y) (PL 5.1).

2.

Replace the Toner Cartridge (M) (PL 5.1).

If the problem persists, check the following:

If the problem persists, check the following:

The connectors of the MCU PWB P411 and the Toner CRUM Coupler (Y) J120 for damage,
foreign substances, bent connector pins, burns, and improper soldering on the PWB

The connectors of the MCU PWB P411 and the Toner CRUM Coupler (M) J121 for damage,
foreign substances, bent connector pins, burns, and improper soldering on the PWB

The connection between the MCU PWB J411 and the Toner CRUM Coupler (Y) J120 for
open circuit, short circuit, and poor contact

The connection between the MCU PWB J411 and the Toner CRUM Coupler (M) J121 for
open circuit, short circuit, and poor contact

The Toner Dispense Motor (Y): DC330 [093-001] (PL 5.1)

The Toner Dispense Motor (M): DC330 [093-006] (PL 5.1)

The drive transmission path in the Dispense Assembly

The drive transmission path in the Dispense Assembly

The MCU PWB for failure

The MCU PWB for failure

2270/3370 (PL 18.2a)

2270/3370 (PL 18.2a)

4470/5570 (PL 18.2b)

4470/5570 (PL 18.2b)

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Version 1.2

093-316 C Disp Motor Fail

093-317 K Disp Motor Fail

BSD-ON: CH9.24

BSD-ON: CH9.24

Regardless of low usage of toner from C Toner Cartridge, it was detected to be empty.

Regardless of low usage of toner from K Toner Cartridge, it was detected to be empty.

NOTE: If the Fail occurs when printing high density images, check whether the Developer Unit Rotating
Shutter is completely open. If the Rotating Shutter is not completely open, it might cause the
supplied toner to be insufficient, resulting in this Fail.

NOTE: If the Fail occurs when printing high density images, check whether the Developer Unit Rotating
Shutter is completely open. If the Rotating Shutter is not completely open, it might cause the
supplied toner to be insufficient, resulting in this Fail.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Replace the Toner Cartridge (C) (PL 5.1).

2.

Replace the Toner Cartridge (K) (PL 5.1).

If the problem persists, check the following:

If the problem persists, check the following:

The connectors of the MCU PWB P411 and the Toner CRUM Coupler (C) J122 for damage,
foreign substances, bent connector pins, burns, and improper soldering on the PWB

The connectors of the MCU PWB P411 and the Toner CRUM Coupler (K) J123 for damage,
foreign substances, bent connector pins, burns, and improper soldering on the PWB

The connection between the MCU PWB J411 and the Toner CRUM Coupler (C) J122 for
open circuit, short circuit, and poor contact

The connection between the MCU PWB J411 and the Toner CRUM Coupler (K) J123 for
open circuit, short circuit, and poor contact

The Toner Dispense Motor (C): DC330 [093-011] (PL 5.1)

The Toner Dispense Motor (K): DC330 [093-016] (PL 5.1)

The drive transmission path in the Dispense Assembly

The drive transmission path in the Dispense Assembly

The MCU PWB for failure

The MCU PWB for failure

2270/3370 (PL 18.2a)

2270/3370 (PL 18.2a)

4470/5570 (PL 18.2b)

4470/5570 (PL 18.2b)

093-324 (4470/5570) Deve Y, M, C Motor Fail

093-400 K Toner Cartridge Near Empty

BSD-ON: CH9.3

BSD-ON: CH9.24

The Deve Motor (Y, M, C) revolution failure was detected.

It was detected that the replacement timing for Toner Cartridge (K) is closer than Pre Near.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Procedure

The Toner Cartridge (K) needs to be replaced soon. Replace the Toner Cartridge (K) (PL 5.1) as
required.

Turn the power OFF and remove the Front Cover. Remove the Drum (Y, M, C) and the Developer (Y, M,
C) and cheat the Front Cover Interlock Switch.
Turn the power ON and enter the Diag mode. Turn ON DC330 [093-022] (Deve Drive Motor Y, M, C).
Does the Deve Drive Motor (Y, M, C) rotate?
Y
N
Turn the power OFF and remove the Rear Upper Cover. Turn the power ON.
Is the voltage between the MD PWB J526-7 (+) and the GND (-) +24VDC?
Y
N
Go to 2.2.2.4 (4470/5570) +24VDC Power FIP.

Is the voltage between the MD PWB J527-B16 (+) and the GND (-) +5VDC?
Y
N
Go to 2.2.2.3 +5VDC Power FIP.
Turn the power OFF and check the connections between the MD PWB J526 and the Deve Drive
Motor (Y, M, C) J251, as well as between the MD PWB J527 and the Deve Drive Motor (Y, M, C)
J252 for open circuits, short circuits, and poor contacts.
If no problems are found, replace the following parts in sequence:

Deve Drive Motor (Y, M, C) (PL 3.3b)

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

Press the Stop button and turn the power OFF. Install the Drum (Y, M, C), the Developer (Y, M, C), and
the Front Cover.
Turn the power ON and enter the Diag mode. Turn ON DC330 [093-022] (Deve Drive Motor Y, M, C).
Does the Deve Drive Motor (Y, M, C) rotate?
Y
N
Check the Developer (Y, M, C) for loading.
Press the Stop button and turn the power OFF. Check the connection between the Deve Drive Motor
(Y, M, C) J252-8 and the MD PWB J527-B9 for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:

MD PWB (PL 18.2b)

MCU PWB (PL 18.2b)

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Version 1.2

093-406 K Toner Cartridge Pre Near Empty

093-407 Y Toner Cartridge Pre Near Empty

BSD-ON: CH9.24

BSD-ON: CH9.23

It was detected that the Toner Cartridge (K) needed to be replaced soon.

It was detected that the Toner Cartridge (Y) needed to be replaced soon.

Cause/Action

Cause/Action

The Toner Cartridge (K) needs to be replaced soon. Replace the Toner Cartridge (K) (PL 5.1) as
required.

The Toner Cartridge (Y) needs to be replaced soon. Replace the Toner Cartridge (Y) (PL 5.1) as
required.

093-408 M Toner Cartridge Pre Near Empty

093-409 C Toner Cartridge Pre Near Empty

BSD-ON: CH9.23

BSD-ON: CH9.24

It was detected that the Toner Cartridge (M) needed to be replaced soon.

It was detected that the Toner Cartridge (C) needed to be replaced soon.

Cause/Action

Cause/Action

The Toner Cartridge (M) needs to be replaced soon. Replace the Toner Cartridge (M) (PL 5.1) as
required.

The Toner Cartridge (C) needs to be replaced soon. Replace the Toner Cartridge (C) (PL 5.1) as
required.

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Version 1.2

093-423 Y Toner Cartridge Near Empty

093-424 M Toner Cartridge Near Empty

BSD-ON: CH9.23

BSD-ON: CH9.23

It was detected that the replacement timing for Toner Cartridge (Y) is closer than Pre Near.

It was detected that the replacement timing for Toner Cartridge (M) is closer than Pre Near.

Cause/Action

Cause/Action

The Toner Cartridge (Y) needs to be replaced soon. Replace the Toner Cartridge (Y) (PL 5.1) as
required.

The Toner Cartridge (M) needs to be replaced soon. Replace the Toner Cartridge (M) (PL 5.1) as
required.

093-425 C Toner Cartridge Near Empty

093-426 TONER K CRUM Trouble Info

BSD-ON: CH9.24

BSD-ON:CH9.24

It was detected that the replacement timing for Toner Cartridge (C) is closer than Pre Near.

[Detection Conditions]

Cause/Action
The Toner Cartridge (C) needs to be replaced soon. Replace the Toner Cartridge (C) (PL 5.1) as
required.

093-924 : TONER K CRUM Comm Fail

093-925 : TONER K CRUM Data Broken

093-926 : TONER K CRUM Data Mismatch

One of these occurred.

[Corrective Actions]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Remove and install (reinsert) the Toner Cartridge.

Replace the Toner Cartridge.

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Version 1.2

093-427 TONER Y CRUM Trouble Info

093-428 TONER M CRUM Trouble Info

BSD-ON:CH9.23

BSD-ON:CH9.23

[Detection Conditions]

[Detection Conditions]

093-943 : TONER Y CRUM Comm Fail

093-941 : TONER M CRUM Comm Fail

093-950 : TONER Y CRUM Data Broken

093-951 : TONER M CRUM Data Broken

093-960 : TONER Y CRUM Data Mismatch

093-961 : TONER M CRUM Data Mismatch

One of these occurred.

One of these occurred.

[Corrective Actions]

[Corrective Actions]

Remove and install (reinsert) the Toner Cartridge.

Remove and install (reinsert) the Toner Cartridge.

Replace the Toner Cartridge.

Replace the Toner Cartridge.

093-429 TONER C CRUM Trouble Info

093-912 K Toner Cartridge Empty

BSD-ON:CH9.24

BSD-ON: CH9.24

[Detection Conditions]

The K Toner Cartridge Empty state was detected.

093-942 : TONER C CRUM Comm Fail

093-952 : TONER C CRUM Data Broken

093-962 : TONER C CRUM Data Mismatch

Cause/Action
Replace the Toner Cartridge (K) (PL 5.1). No special action necessary.

One of these occurred.

[Corrective Actions]

Remove and install (reinsert) the Toner Cartridge.

Replace the Toner Cartridge.

Version 1.2

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Version 1.2

093-916 Toner K CRUM Not In Position

093-924 Toner K CRUM Communication Fail

BSD-ON: CH9.24

BSD-ON: CH9.24

The Toner CRUM (K) is not in the proper position.

Communication failure with Toner CRUM (K) was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Remove and reinstall the Toner Cartridge (K).

1.

Turn the power OFF and ON.

2.

Polish the connection terminals between the Toner Cartridge (K) CRUM PWB and the Toner CRUM
Coupler Assembly (K) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

2.

3.

Check the following:

Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (K)
J123 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
(K) and check for improper installation.

The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (K)
J123 for open circuit, short circuit, and poor contact

If no problems are found, replace the following parts in sequence:

Toner Cartridge (K) (PL 5.1)

The connection terminals between the Toner Cartridge (K) CRUM PWB and the Toner CRUM
Coupler Assembly (K) CRUM for damage and foreign substances

Toner CRUM Coupler Assembly (K) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

The Toner Cartridge (K) for improper installation

MCU PWB (4470/5570) (PL 18.2b)

If no problems are found, replace the following parts in sequence:

Toner Cartridge (K) (PL 5.1)

Toner CRUM Coupler Assembly (K) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

093-925 Toner K CRUM Data Broken Fail

093-926 Toner K CRUM Data Mismatch Fail

BSD-ON: CH9.24

BSD-ON: CH9.24

The system detected that the data written to the Toner CRUM (K) and the data read from the Toner
CRUM (K) do not match.

Incorrect authentication area data was detected in Toner CRUM (K).

Cause/Action
Cause/Action
Remove and reinstall the Toner Cartridge (K) and check for improper installation. If no problems are
found, replace the Toner Cartridge (K) (PL 5.1).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Remove and reinstall the Toner Cartridge (K) and check for improper installation. If no problems are
found, replace the Toner Cartridge (K) (PL 5.1).

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Version 1.2

093-941 Toner M CRUM Communication Fail

093-942 Toner C CRUM Communication Fail

BSD-ON: CH9.23

BSD-ON: CH9.24

Communication failure with Toner CRUM (M) was detected.

Communication failure with Toner CRUM (C) was detected.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Turn the power OFF and ON.

1.

Turn the power OFF and ON.

2.

Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (M)
J121 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
(M) and check for improper installation.

2.

Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (C)
J122 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
(C) and check for improper installation.

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Toner Cartridge (M) (PL 5.1)

Toner Cartridge (C) (PL 5.1)

Toner CRUM Coupler Assembly (M) (PL 5.1)

Toner CRUM Coupler Assembly (C) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

093-943 Toner Y CRUM Communication Fail

093-950 Toner Y CRUM Data Broken Fail

BSD-ON:CH9.23

BSD-ON: CH9.23

Communication failure with Toner CRUM (Y) was detected.

The system detected that the data written to the Toner CRUM (Y) and the data read from the Toner
CRUM (Y) do not match.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Remove and reinstall the Toner Cartridge (Y) and check for improper installation. If no problems are
found, replace the Toner Cartridge (Y) (PL 5.1).

1.

Turn the power OFF and ON.

2.

Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (Y)
J120 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
(Y) and check for improper installation.
If no problems are found, replace the following parts in sequence:

Toner Cartridge (Y) (PL 5.1)

Toner CRUM Coupler Assembly (Y) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

093-951 Toner M CRUM Data Broken Fail

093-952 Toner C CRUM Data Broken Fail

BSD-ON: CH9.23

BSD-ON: CH9.24

The system detected that the data written to the Toner CRUM (M) and the data read from the Toner
CRUM (M) do not match.

The system detected that the data written to the Toner CRUM (C) and the data read from the Toner
CRUM (C) do not match.

Cause/Action

Cause/Action

Remove and reinstall the Toner Cartridge (M) and check for improper installation. If no problems are
found, replace the Toner Cartridge (M) (PL 5.1).

Remove and reinstall the Toner Cartridge (C) and check for improper installation. If no problems are
found, replace the Toner Cartridge (C) (PL 5.1).

093-960 Toner Y CRUM Data Mismatch Fail

093-961 Toner M CRUM Data Mismatch Fail

BSD-ON: CH9.23

BSD-ON: CH9.23

Incorrect authentication area data was detected in Toner CRUM (Y).

Incorrect authentication area data was detected in Toner CRUM (M).

Cause/Action

Cause/Action

Remove and reinstall the Toner Cartridge (Y) and check for improper installation. If no problems are
found, replace the Toner Cartridge (Y) (PL 5.1).

Remove and reinstall the Toner Cartridge (M) and check for improper installation. If no problems are
found, replace the Toner Cartridge (M) (PL 5.1).

Version 1.2

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Version 1.2

093-962 Toner C CRUM Data Mismatch Fail

093-970 Toner Y CRUM Not In Position

BSD-ON: CH9.24

BSD-ON: CH9.23

Incorrect authentication area data was detected in Toner CRUM (C).

The Toner CRUM (Y) is not in the proper position.

Cause/Action

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Remove and reinstall the Toner Cartridge (C) and check for improper installation. If no problems are
found, replace the Toner Cartridge (C) (PL 5.1).

Cause/Action
1.

Remove and reinstall the Toner Cartridge (Y).

2.

Polish the connection terminals between the Toner Cartridge (Y) CRUM PWB and the Toner CRUM
Coupler Assembly (Y) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

3.

Check the following:

The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (Y)
J120 for open circuit, short circuit, and poor contact

The connection terminals between the Toner Cartridge (Y) CRUM PWB and the Toner CRUM
Coupler Assembly (Y) CRUM for damage and foreign substances

The Toner Cartridge (Y) for improper installation

If no problems are found, replace the following parts in sequence:

Toner Cartridge (Y) (PL 5.1)

Toner CRUM Coupler Assembly (Y) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

093-971 Toner M CRUM Not In Position

093-972 Toner C CRUM Not In Position

BSD-ON: CH9.23

BSD-ON:CH9.24

The Toner CRUM (M) is not in the proper position.

The Toner CRUM (C) is not in the proper position.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

1.

Remove and reinstall the Toner Cartridge (M).

1.

Remove and reinstall the Toner Cartridge (C).

2.

Polish the connection terminals between the Toner Cartridge (M) CRUM PWB and the Toner CRUM
Coupler Assembly (M) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

2.

Polish the connection terminals between the Toner Cartridge (C) CRUM PWB and the Toner CRUM
Coupler Assembly (C) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)

Check the following:

3.

3.

Check the following:

The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (M)
J121 for open circuit, short circuit, and poor contact

The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (C)
J122 for open circuit, short circuit, and poor contact

The connection terminals between the Toner Cartridge (M) CRUM PWB and the Toner CRUM
Coupler Assembly (M) CRUM for damage and foreign substances

The connection terminals between the Toner Cartridge (C) CRUM PWB and the Toner CRUM
Coupler Assembly (C) CRUM for damage and foreign substances

The Toner Cartridge (M) for improper installation

The Toner Cartridge (C) for improper installation

If no problems are found, replace the following parts in sequence:

If no problems are found, replace the following parts in sequence:

Toner Cartridge (M) (PL 5.1)

Toner Cartridge (C) (PL 5.1)

Toner CRUM Coupler Assembly (M) (PL 5.1)

Toner CRUM Coupler Assembly (C) (PL 5.1)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

MCU PWB (4470/5570) (PL 18.2b)

Version 1.2

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Version 1.2

094-300 IBT Front Cover Open

094-320 1st BTR Contact/Retract Fail

BSD-ON:CH1.10

BSD-ON:CH9.29

The Front Cover Open was detected by the IBT Front Cover Switch.

After the 1st BTR Contact/Retract operation has started, it does not complete within the specified time.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Procedure

Check the following:

Remove the 1st BTR Contact Retract Sensor Bracket. Turn the power ON and enter the Diag mode.
Turn ON DC330 [094-200]. Use a sheet of paper, etc. to block/clear the light path to the 1st BTR Contact
Retract Sensor.
Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to fix the 1st BTR Contact Retract Sensor.

The Front Cover for damage or mismatch.

The IBT Front Cover Switch for failure: DC330 [077-307] (PL 18.5)

The connection between the IBT Front Cover Switch J272 and the MCU PWB J416 for open
circuit, short circuit, and poor contact

If no problems are found, replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

Press the Stop button and turn the power OFF. Install the 1st BTR Contact Retract Sensor Bracket.
Turn the power ON and enter the Diag mode. Turn ON DC330 [094-012] (Contact) and DC330 [094-013]
(Retract) alternately. Does it contact/retract?
Y
N
Remove the IBT and check the following:

The IBT Belt Unit for mechanical loading or damage

The 1st BTR Contact Retract Gear for wear, damage, and operation failure

The 1st BTR Contact Retract Clutch for improper installation

The 1st BTR Contact Retract Sensor for improper installation

The connection between the 1st BTR Contact Retract Clutch J250 and the MCU PWB J417
for open circuit, short circuit, and poor contact

If no problems are found, replace the 1st BTR Contact Retract Clutch (PL 3.2).
Press the Stop button and turn the power OFF.
Replace the MCU PWB.

MCU PWB (2270/3370) (PL 18.2a)

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094-323 2nd BTR Contact/Retract Fail

094-417 IBT Unit Near End Warning

BSD-ON:CH9.34

BSD-ON:-

After the 2nd BTR Contact/Retract operation has started, it does not complete within the specified time.

The IBT Belt Unit needs to be replaced soon.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Cause/Action

Turn the power ON and enter the Diag mode. Turn ON DC330 [094-201]. Move the Shielding Board of
the 2nd BTR Contact Retract Sensor manually to block/clear the light path to the 2nd BTR Contact
Retract Sensor. Does the display change between High/Low?
Y
N
Use "2.2.3.2 Permeable Sensor Failure FIP" to fix the 2nd BTR Contact Retract Sensor.

Replace the IBT Belt Unit and clear DC135 [954-820] (IBT Unit).

Press the Stop button. Turn ON DC330 [094-003] (Contact) and DC330[094-004] (Retract) alternately.
Does it contact/retract?
Y
N
Remove the IBT and check the following:

The 2nd BTR Contact Retract Gear for wear, damage, and revolution failure

The 2nd BTR Contact Retract Motor for improper installation

The 2nd BTR Contact Retract Sensor for improper installation

The connection between the 2nd BTR Contact Retract Motor J280 and the MD PWB J523 for
open circuit, short circuit, and poor contact

If no problems are found, replace the 2nd BTR Contact Retract Motor (PL 14.4).
Press the Stop button and turn the power OFF.
Replace the following parts in sequence:

MD PWB (2270/3370) (PL 18.2a)

MD PWB (4470/5570) (PL 18.2b)

MCU PWB (2270/3370) (PL 18.2a)

MCU PWB (4470/5570) (PL 18.2b)

094-418 IBT CLN Unit Near End Warning

094-419 2nd BTR Unit Near End Warning

BSD-ON:-

BSD-ON:-

The IBT Cleaner needs to be replaced soon.

The 2nd BTR needs to be replaced soon.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace the IBT Cleaner and clear DC135 [954-822] (IBT CLN Unit).

Replace the 2nd BTR and clear DC135[954-821] (2nd BTR Unit).

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Version 1.2

094-420 IBT Unit End Warning

094-421 IBT CLN Unit End Warning

BSD-ON:-

BSD-ON:-

The IBT Belt Unit must be replaced.

The IBT Cleaner must be replaced.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action

Cause/Action

Replace the IBT Belt Unit and clear DC135 [954-820] (IBT Unit).

Replace the IBT Cleaner and clear DC135 [954-822] (IBT CLN Unit).

094-422 2nd BTR Unit End Warning


BSD-ON:The 2nd BTR must be replaced.
NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Cause/Action
Replace the 2nd BTR and clear DC135[954-821] (2nd BTR Unit).

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Version 1.2

2.2.2.1 AC Power FIP

2.2.2.2 STBY+5VDC Power FIP

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Has the GFI Breaker become "Reset"?


Y
N
Set the GFI Breaker from "Tripped" to "Reset". If the breaker is becomes "Tripped", check the AC
circuit for a short circuit.

Turn the power ON (turn ON the Main Power Switch then turn ON the Power Switch).
Are the voltages between the Main LVPS J501-1/2/3 (+) and the GND (-) +5V?
Y
N
Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

Is the voltage between the GFI Breaker J10 and J11 100VAC?
Y
N
Unplug the Power Cord from the outlet. Is 100VAC measured at the outlet?
Y
N
Check the customer's Breaker

Turn the power OFF and disconnect the Main LVPS J501 and J502. Turn ON the machine 15sec
later. Are the voltages between the Main LVPS J501-1/2/3 (+) and the GND (-) +5V?
Y
N
Replace the Main LVPS (PL 18.5).

Check the Power Cord for open circuit and poor contact. If no problems are found, replace the GFI
(PL 18.4).
Turn the main power ON (turn ON the Main Power Switch). Is the voltage between the Main LVPS J41 and J4-3 100VAC?
Y
N
Is the voltage between the Main Power Switch J12 and J15 100VAC?
Y
N
Is the voltage between the Main Power Switch J13 and J14 100VAC?
Y
N
Unplug the Power Cord and disconnect J4 on the Main LVPS. Check the following
circuits for open circuits and poor contacts.

Between Main Power Switch J13 and Main LVPS J4-4

Check the +5VDC circuit for a short circuit in the Frame by referring to Chapter 7 Wiring Data.

Is the voltage between the Main LVPS J502-1 (+) and the GND (-) +5VDC?
Y
N
Replace the Main LVPS (PL 18.5).
Check the wire to the applicable component for an open circuit or poor contact by referring to Chapter 7
Wiring Data.

Between Main Power Switch J14 and Main LVPS J4-6

If no problems are found, replace the Main LVPS (PL 18.5).


Replace the Main Power Switch (PL 18.5).
Unplug the Power Cord and disconnect J4 on the Main LVPS. Check the following circuits for open
circuits and poor contacts.

Between Main Power Switch J12 and Main LVPS J4-1

Between Main Power Switch J15 and Main LVPS J4-3

Check the AC circuit to each component by referring to Chapter 7 Wiring Data.

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Version 1.2

2.2.2.3 +5VDC Power FIP

2.2.2.4 (2270/3370) +24VDC Power FIP

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure

Procedure

Turn the power ON (turn ON the Main Power Switch then turn ON the Power Switch).
Are the voltages between the Main LVPS J501-4/5 (+) and the GND (-) +5V?
Y
N
Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

Turn the power ON (turn ON the Main Power Switch then turn ON the Power Switch).
Is the voltage between the Main LVPS J501-6 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

Turn the power OFF and disconnect the Main LVPS J501 and J510. Turn ON the machine 15sec
later. Are the voltages between the Main LVPS J501-4/5 (+) and the GND (-) +5V?
Y
N
Replace the Main LVPS (PL 18.5).

Turn the power OFF and disconnect the Main LVPS J501, J502, and J510. Turn ON the machine
15sec later. Is the voltage between the Main LVPS J501-6 (+) and the GND (-) +24VDC?
Y
N
Replace the Main LVPS (PL 18.5).

Check the +5VDC circuit for a short circuit in the Frame by referring to Chapter 7 Wiring Data.

Check the +24VDC circuit for a short circuit in the Frame by referring to Chapter 7 Wiring Data.

Are the voltages between the Main LVPS J510-1/2 (+) and the GND (-) +5V?
Y
N
Replace the Main LVPS (PL 18.5).

Is the voltage between the Main LVPS J502-2 (+) and the GND (-) +24VDC?
Y
N
Replace the Main LVPS (PL 18.5).

Check the wire to the applicable component for an open circuit or poor contact by referring to Chapter 7
Wiring Data.

Is the voltage between the Main LVPS J510-3 (+) and the GND (-) +24VDC?
Y
N
Replace the Main LVPS (PL 18.5).
Check the wire to the applicable component for an open circuit or poor contact by referring to Chapter 7
Wiring Data.

2.2.2.4 (4470/5570) +24VDC Power FIP

2.2.2.5 Image Log Failure FIP


CAUTION

NOTE: When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.

Procedure
Turn the power ON (turn ON the Main Power Switch then turn ON the Power Switch).
Is the voltage between the Main LVPS J510-3 (+) and the GND (-), as well as between the Sub
LVPS J504-3 (+) and the GND (-) +24VDC?
Y
N
Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
Y
N
Go to "2.2.2.1 AC Power FIP".

Is the voltage between the Main LVPS J6-2 and J6-4 100VAC?
Y
N
Replace the Main LVPS (PL 18.5).
Turn the power OFF and disconnect the Main LVPS J501, J510, and the Sub LVPS J504. Turn
ON the machine 15sec later. Is the voltage between the Main LVPS J510-3 (+) and the GND (-)
+24VDC?
Y
N
Replace the Main LVPS (PL 18.5).

Is the voltage between the Sub LVPS J504-3 (+) and the GND (-) +24VDC?
Y
N
Turn the power OFF and unplug the Power Cord from the outlet. Disconnect J6 on the Main
LVPS to check the following connections for open circuits and poor contacts.

Between the Main LVPS J6-2 and the Sub LVPS J8-2

In devices that use the image log control feature, there is a high probability that the "Service
Representative Restricted Operation" is set to "Enabled". In this case, the operation check cannot be
performed when a System Administrator is not present. Therefore, it is necessary to request before the
visit that a System Administrator (one with the System Administrator Passcode) to be present. The
support range includes the DMP device and the options connected to the device. The limit for failure
identification is up to the Ethernet connector of the DMP device, not including the Ethernet Cable.

Procedure
Is "Image Log Control" displayed under [System Settings] > [Common Settings]?
Y
N
Check that this is the target device.
Check whether the SWKEY option has been set. To check if a SWKEY was issued, go to
https://swkey.fujixerox.co.jp/swkey/SWHttpServletM.
Check whether the Image Extension Kit, HDD, and Extension System Memory are installed.
Are the Image Extension Kit, HDD, and Extension System Memory installed?
Y
N
Install the parts that are not installed.

Are the Image Extension Kit, HDD, and Extension System Memory normal, with no error?
Y
N
Replace the faulty parts.
Is the SOAP protocol enabled?
Y
N
Enable the SOAP protocol.

Between the Main LVPS J6-4 and the Sub LVPS J8-1

If no problems are found, replace the Sub LVPS (PL 18.3).

Was the HDD initialized or replaced in a previous procedure?


Y
N
Is the Image Log Server to which the device is connected to operating?
Y
N
Ask the customer to restore the connection.

Check the +24VDC circuit for a short circuit in the Frame by referring to Chapter 7 Wiring Data.

Is the voltage between the Main LVPS J501-6 (+) and the GND (-) +24VDC?
Y
N
Replace the Main LVPS (PL 18.5).
Check the wire to the applicable component for an open circuit or poor contact by referring to Chapter 7
Wiring Data.

Is the network normal?


Y
N
Ask the customer to restore the network.
Select System Settings > Common Service Settings > Image Log Control > Image Log Transfer to
set the items as follows and then restart the machine.

Image Log Transfer: "Enabled"

Assurance Level: "Low"

When the Assurance Level is set to "High", it is not possible to identify the problem. Therefore, it has
to be temporarily set to "Low".

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2.2.2 Other FIP

CAUTION
Inform the System Administrator (the customer) that when the Image Log Transfer Assurance Level
is changed from "High" to "Low", it is possible that the Image Logs that are stored in the machine do
not get sent to the Image Log Server and get deleted instead. After performing this operation,
always return the Image Log to its original settings and restart the machine.

Is the scanner (Scan to PC) operation normal?


Y
N
Resolve the scanner (Scan to PC) problems.
Register a Job Flow using EasyAdmin. Does it execute correctly?
Y
N
Resolve the job flow problem.
Check the above two points. If they are normal, the DMP device is considered to be normal.
Request for support from the SE department that developed the image log system.
If the image log control settings was changed, return them to their original states.
When setting the Image Log Transfer to "Enabled" (at System Settings > Common Service Settings>
Image Log Control >Image Log Transfer), the UI panel might display the message "Unable to transfer
image log. File transfer settings have not been configured.". This indicates that the Image Log transfer
(Job Flow) that was registered has disappeared from the Image Log Server. Request the SE to perform
re-registration.

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Version 1.2

2.2.3.1 Reflective Sensor Failure FIP

2.2.3.2 Permeable Sensor Failure FIP

Procedure

Procedure

Figure 1 2001

Figure 1 2002

Enter DC330[XXXX-XXX]. Block the sensor with a sheet of blank paper. Is [LOW] displayed?
Y
N
Is +5VDC measured between the sensor pin-2 (+) and the GND (-)?
Y
N
Check the connection between the sensor pin-2 and the PWB pin-8 for an open circuit and
poor contact.
If no problem is found, replace the PWB.

Enter DC330[XXX-XXX]. Block the sensor. Is [HIGH] displayed?


Y
N
Disconnect the sensor connector. Does the display change to [HIGH]?
Y
N
Check the connection between the sensor pin-2 and the PWB pin-8 for a short circuit. If no
problem is found, replace the PWB.
Replace the sensor.

Is +5VDC measured between the sensor pin-1 (+) and pin-3 (-)?
Y
N
Is +5VDC measured between the PWB pin-4 (+) and pin-5 (-)?
Y
N
Replace the PWB.
Check the connection between the PWB pin-4 and the sensor pin-1, as well as between the
PWB pin-5 and the sensor pin-3 for open circuits and poor contacts.

Remove any obstruction on the sensor light path. Does the display change to [LOW]?
Y
N
Is +5VDC measured between the sensor pin-2 (+) and the GND (-)?
Y
N
Check the connection between the sensor pin-2 and the PWB pin-8 for an open circuit and
poor contact.
If no problem is found, replace the PWB.

Check the sensor for contamination and improper installation.


If no problems are found, replace the sensor.

Is +5VDC measured between the sensor pin-1 (+) and pin-3 (-)?
Y
N
Check the connection between the PWB pin-4 and the sensor pin-1, as well as between the
PWB pin-5 and the sensor pin-3 for open circuits and poor contacts.
If no problem is found, replace the PWB.

Remove the sheet of paper blocking the sensor. Is [HIGH] displayed?


Y
N
Disconnect the sensor connector. Does the display change to [HIGH]?
Y
N
Check the connection between the sensor pin-2 and the PWB pin-8 for a short circuit.
If no problem is found, replace the PWB.

Check the sensor for contamination.


If no problems are found, replace the sensor.

Check the sensor for improper installation and incident light diffraction. If no problems are found,
replace the sensor.

Check the sensor for improper installation and the Actuator for bending or failure.
If no problems are found, replace the sensor.

Check the installation of the sensor. If no problems are found, replace the sensor.

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Version 1.2

2.2.3.3 Switch (Normal/Open) Failure FIP

2.2.3.4 Solenoid/Clutch Not Energized Failure FIP

Procedure

Procedure

Figure 1 2003

Figure 1 2004

Enter DC330[XXX-XXX]. Turn the switch ON. Is [LOW] displayed?


Y
N
Is +5VDC measured between the switch pin-2 (+) and the GND (-) ?
Y
N
Check the connection between the switch pin-2 and the PWB pin-3 for an open circuit and poor
contact.
If no problem is found, replace the PWB.

NOTE: Before performing this FIP, ensure that there is no (mechanical) operation failure with the
solenoid and the clutch.

Is +5VDC measured between the switch pin-1 (+) and the GND (-) ?
Y
N
Replace the switch.
Check the connection between the switch pin-1 and the PWB pin-4 for an open circuit and poor
contact.
If no problem is found, replace the PWB.

Turn the switch OFF. Is [HIGH] displayed?


Y
N
Disconnect the switch connector. Is [HIGH] displayed?
Y
N
Check the connection between the switch pin-2 and the PWB pin-3 for a short circuit.
If no problem is found, replace the PWB.
Replace the switch.
Check the installation of the switch.
If no problems are found, replace the switch.

Enter DC330[XXX-XXX] and turn it ON. Is +24VDC measured between the PWB pin-3 (+) and the
GND (-)?
Y
N
Is +24VDC measured between the solenoid/clutch pin-2 (+) and the GND (-) ?
Y
N
Is +24VDC measured between the solenoid/clutch pin-1 (+) and the GND (-) ?
Y
N
Check the connection between the PWB pin-4 and the solenoid/clutch pin-1 for an open
circuit and poor contact.
If no problem is found, replace the PWB.
Replace the solenoid/clutch.
Check the connection between the PWB pin-3 and the solenoid/clutch pin-2 for an open circuit and
poor contact.
Replace the PWB.

2.2.3.5 Solenoid/Clutch Left Energized Failure FIP

2.2.3.6 Motor Does Not Rotate Failure FIP

Procedure

Procedure

Turn OFF the power.


Disconnect the PWB connector. Is the resistance between the connector pin-3 and the frame
10Ohm or less?
Y
N
Replace the PWB.
Check the connection between the connector pin-3 and the solenoid/clutch pin-2 for a short circuit.
If no problems are found, replace the solenoid/clutch.

Figure 1 2005
NOTE: Before performing this FIP, ensure that the motor is not locked or loaded.
Enter DC330[XXX-XXX] and turn it ON.
Is +24VDC measured between the PWB pin-3 (+) and the GND (-) ?
Y
N
Is +24VDC measured between the motor pin-2 (+) and the GND (-) ?
Y
N
Is +24VDC measured between the motor pin-1 (+) and the GND (-) ?
Y
N
Is +24VDC measured between the PWB pin-4 (+) and the GND (-) ?
Y
N
Replace the PWB.
Check the connection between the PWB pin-4 and the motor pin-1 for an open circuit and
poor contact.
Replace the motor.
Check the connection between the PWB pin-3 and the motor pin-2 for an open circuit and poor
contact.
Replace the PWB.

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Version 1.2

2.2.3.7 Motor Left Running Failure FIP

2.2.3.8 NIP/RELEASE SOLENOID Not Energized Failure FIP

Procedure

Procedure

Turn OFF the power. Disconnect the PWB connector. Is the resistance between the connector pin3 and the frame 10Ohm or less?
Y
N
Replace the PWB.
Check the connection between the connector pin-3 and the motor pin-2 for a short circuit.
If no problems are found, replace the motor.

Figure 1 2004
NOTE: Before performing this FIP, ensure that there is no (mechanical) operation failure with the
solenoid.

Is +24VDC measured between the NIP/RELEASE SOLENOID pin-1 (+) and the GND (-)?
Y
N
Is +24VDC measured between the PWB pin-5 (+) and the GND (-)?
Y
N
Check the +24VDC inputs of the PWB. If no problem is found, replace the PWB.
Check the connection between the PWB pin-5 and the NIP/RELEASE SOLENOID pin-1 for an open
circuit and poor contact.
Use the following FIP when there is a problem with the NIP.
Enter DC330[XXX-XXX] and turn the SOL NIP ON. Is +24VDC measured between the PWB pin-4 (+)
and the GND (-)?
Y
N
Enter DC330[XXX-XXX] and turn the SOL NIP ON. Is +24VDC measured between the NIP/
RELEASE SOLENOID pin-3 (+) and the GND (-)?
Y
N
Replace the NIP/RELEASE SOLENOID.
Check the connection between the PWB pin-4 and the NIP/RELEASE SOLENOID pin-3 for an open
circuit and poor contact.
Use the following FIP when there is a problem with the RELEASE.
Enter DC330[XXX-XXX] and turn the SOL RELEASE ON. Is +24VDC measured between the PWB
pin-6 (+) and the GND (-)?
Y
N
Enter DC330[XXX-XXX] and turn the SOL RELEASE ON. Is +24VDC measured between the
NIP/RELEASE SOLENOID pin-2 (+) and the GND (-)?
Y
N
Replace the NIP/RELEASE SOLENOID.

B
Check the connection between the PWB pin-6 and the NIP/RELEASE SOLENOID pin-2 for an open
circuit and poor contact.

Replace the PWB.

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Version 1.2

OF-01 Common System Fail

9.

The following describes the common procedures at System Fail or Sub System Fail, regardless of
whether the power is turned ON or during job processing.

10. Return NVM(700-530) to 1.

Initial Actions

If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G.

Collect the detailed procedures below from the customer when a trouble occurred.
1.

In which mode the problem occurred? (Copy/Scan/Print/Fax)

2.

What job was performed when the problem occurred?

3.

Check the job settings from the UI.

4.

Check whether HDD spool is enabled/disabled.

5.

Collect other information as much as possible to reproduce the error.

If the problem persists, replace the ESS PWB and perform the same operation where the error
occurred.

Procedure
1.

If error was displayed during a service call, obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz" files
using the log tool. If no error was displayed, obtain the "Redir or xxx.tgz" file using the log tool. (See
2.5.2 Logging Procedure)

2.

[For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)

3.

Check the version of the Controller ROM. Download the latest version of the software if it is not.
(See 2.6.1 Software Download) The download is not required if the Controller ROM version is
already the latest. Proceed to step 4.

4.

Turn the power OFF then ON.


If the problem persists after the power is turned OFF then ON, obtain the "info9 or xxx.tgz" file using
the log tool. (See 2.5.2 Logging Procedure.)
At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of
Collected Reports by Job according to the job type "Copy/Scan/Print/Others" in which the error
occurs.

5.

Turn the power OFF then ON by the Breaker (or by disconnecting then reconnecting the power
plug).
If the problem persists after the power is turned OFF then ON, obtain the "info9 or xxx.tgz" file using
the log tool. (See 2.5.2 Logging Procedure)
At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of
Collected Reports by Job according to the job type "Copy/Scan/Print/Others" in which the error
occurs.

6.

If the problem persists, check the installation status of the ESS PWB and (IISS PWB, IOT PWB,
Monza PWB) connector cables to install them securely, then perform the same operation where the
error occurred.

7.

Turn the power OFF, remove and insert the ESS RAM DIMM, then turn the power ON again to
perform the same operation where the error occurred.
If the problem persists, obtain the "info9 or xxx.tgz" file log immediately after the error occurred
without turning the power OFF/ON. (See 2.5.2 Logging Procedure.)

8.

If the problem persists after turning the power ON, turn the power OFF and replace the RAM DIMM.
After turning the power ON, perform the same operation where the error occurred.

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2.3 All Controller FIP

Troubleshooting

Troubleshooting

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2.3.1 OF-xxx FIP

Version 1.2

OF-02 HDD System Fail

Table 2 HDD Initialization Method


Data Clear Method

Always read the following three basic notes regarding the HDD in this machine model before servicing.
1.

HDD Data

Partition No. Diag.

KO Tools

Special Booting

M/C power OFF/ON

2.

HDD Initialization

3.

HDD Formatting

After reading the basic notes, proceed with the service operations.

3. HDD Formatting
Forcedly re-formatting the HDD by special booting will forcedly return the partition status to the factory
setting.

1. HDD Data
Description by HDD partition

Formatting will delete all the data in the HDD.

Table 1
Partition
Purpose of
No.
Volume Use/Type

Stored Data

ide0a

Resource

Font, Form/Logo, SMB Folder (Config. txt, driver), Job Template

Procedure

ide0b

Print

EPC Print Temporary Data

1.

ide0c

Mailbox

Extended Mailbox, Scan, Internet FAX, FAX, Report, Secure


Print, Sample Print, Delay Print

ide0d

PDL

PDL, MailIO Temporary, Spool Area

ide0e

Copy

EPC Copy Temporary Data

ide0f

Scan

Scan To FTP, Scan To SMB, Send Internet FAX, Send Mail, JFS
Temporary Data

ide0g

DOMS(/XDOD) DOMS Scan Data


XDOD FTP Data

ide0h

Management
Information

HDD failures might be recovered by re-formatting.

Pull out the HDD harness and insert it again to check the installation of the HDD and install it
securely.
Perform Steps (1) to (7) in OF-01 Common System Fail.
If the problem persists, go to the next step.

2.

If the problem persists, perform the forced initialization by special booting.

Startup by Forced Spool Area (HDD) Initialization


It is the operation to forcedly clear the HDD when the machine is started up.
[Operation or Details]

Management Information (PFlite User Document Store)


Job Recovery Data, Job Flow, Job Log,
Failure Log, Audit Log, Device Certificate

(1)

For printers, turning the power ON while pressing the [Power Saver] and " keys at the
same time initializes the data stored in the HDD Partition No. 4.

(2)

For MF machines, this is done by turning the power ON while pressing the [Power Saver]
key, [Stop] key and [6] key.

(3)

Initialization by special booting in 2. targets only on the previously specified area in the
HDD partition and does not affect the other areas.

2. HDD Initialization
The HDD can be initialized in the Diag. mode and KO Tools, by special booting, and by turning the M/C
OFF then ON.

Here, perform the same operation where the error occurred.


3.

If the problem persists, perform the forced formatting by special booting.

Initialization means the logical formatting for changing a partition size. Initializing the HDD will delete all
data in the HDD. Even if only one partition size is changed, the data in all partitions will be deleted.

Starting the forced HDD formatting (this procedure should be hidden from users)
This operation forcedly restores the HDD to the partition status at factory settings.
(1)

For printer machines, HDD formatting is performed by turning the power ON while
pressing the [Power Saver] key, " key and " key at the same time.

(2)

For MF machines, HDD formatting is performed by turning the power ON while pressing
the [Power Saver] key, [Stop] key and [4] key.

Table 2 HDD Initialization Method


Data Clear Method
Partition No. Diag.

KO Tools

Special Booting

M/C power OFF/ON

4.

If the problem persists, replace the HDD and perform the same operation where the error occurred.

5.

If the problem persists, replace the ESS PWB and perform the same operation where the error
occurred.

6.

Return NVM(700-530) that has been set in Step (1) to 1.

7.

Upgrade the IOT Firm ware.

Here, perform the same operation where the error occurred.

(To store the firm Ware in HDD for back-up/Restore.)

If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G. (See 2.5.2 Logging Procedure.)

OF-03 NET/USB System Fail


Perform the following steps.

Procedure
1.

Check if the Controller ROM is the latest version.


If it is not the latest, ensure to upgrade the software. (See 2.6.1 Software Download.)

2.

Obtain logs using the log tool "Redir or xxx.tgz". (See 2.5.2 Logging Procedure.)

3.

Change the system data 700-530 to "0" and disable the automatic startup boot operation at
SystemFail.
If the problem persists after the same operation where the error has occurred is performed, obtain
reports by referring to 2.7.1 List of Collected Reports by Job according to the Printer job type to be
reproduced and then perform Step (4) onwards.

4.

Check the connection between the ESS PWB and the Net to install them securely, then turn the
power ON.
Specially check for faulty ports or Net connection. Check which of the following ports is faulty.

SNTP

NetWare

Salutation IO

SMB

Port 9100

USB

lpd

FTP Serv

MailIO

IPP

After checking, perform the same operation where the error occurred. If the problem persists, obtain
the "info9 or xxx.tgz" log using the log tool. (See 2.5.2 Logging Procedure.)
5.

If the problem persists, reinstall or replace the RAM DIMM and then turn the power ON.
Perform the same operation where the error occurred.

6.

If the problem persists, replace the ESS PWB since it may be faulty.
Perform the same operation where the error occurred.

7.

If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB
and contact Support G for instructions. Prepare the logs as required to be sent to Support G. (See
2.5.2 Logging Procedure.)

8.

Return the set NVM(700-530) to 1.


Also, proceed with the following to collect the data recorded in each item.

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2.4.2 "Cannot connect to the network" or "Printer is not found on PC"

2.4.3 "No output is available, no data is printed"

2.3.1 OF-xxx FIP

Troubleshooting

Troubleshooting
2.3.1 OF-xxx FIP

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Version 1.2

OF-04 Panel System Fail

OF-07 FAX System Fail

Procedure

Initial Actions

Check the installation status of the ESS PWB and Panel connector cables and install the Monza PWB (if
installed) securely, and then perform the same operation where the error occurred.
If the problem persists, perform the procedures in "OF-01 Common System Fail". (Do not replace the
ESS PWB at this step.)
If the problem persists after the above actions, replace the Monza PWB.
If the problem persists after the above actions, replace the ESS PWB.
If the system is not restored after the ESS PWB and Monza PWB have been replaced, reinstall the
original ESS PWB and Monza PWB and contact Support G for instructions.
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.)

[Items to be asked to customer during visits]

OF-05 IIT System Fail

Collect other procedures as much as possible to reproduce the error.

Procedure
[For machines installed with ESS Hardware Diagnostic/IIT Diagnostic only]

Perform ESS Hardware Diagnostic. (See ESS Hardware Diagnostic Procedure)

Perform IIT Diagnostic. (See IIT Diagnostic Procedure)

Check the installation status of the ESS PWB and IISS PWB connector cables to install them securely.
Check the installation status of the parts in the ESS PWB to install them securely.
After that, perform the same operation where the error occurred.
1. If the problem persists, perform the procedures in "OF-01 Common System Fail". (Do not replace
the ESS PWB at this step.)
2.

If the problem persists after the above actions, replace the IISS PWB.

3.

If problem persists after the actions, replace the ESS PWB.

If the system is not restored after the ESS PWB and IISS PWB have been replaced, reinstall the original
ESS PWB and IISS PWB and contact Support G for instructions.
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.)

1.

Get the procedures for reproducing an error, according to the operations performed where the error
occurred.

2.

Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt.

3.

Check the job settings from the Panel.

4.

Check whether it is Speed Dial or Keypad Dial.

5.

Check which function was used: G3 or G4.

Procedure
After checking, perform the following in sequence.

Mechanical Check
Check that the internal parts (Fax Mother PWB/G3 Option PWB/G4 Option PWB/G3 Main PWB) of
the Fax Card are properly installed.

Check the communication related parts.


Check the communication related parts by following the procedures below:
1.

Depending on the situation, such as in the cases of Broadcast Send or Mailbox Receipt, obtain
the Speed Dial list or Stored Document list.
2.

[For machines installed with ESS Hardware Diagnostic/IIT Diagnostic only]

Perform ESS Hardware Diagnostic. (See ESS Hardware Diagnostic Procedure)

Perform IIT Diagnostic. (See IIT Diagnostic Procedure)

Check whether or not the Controller ROM and FaxCard ROM are the latest versions.
If they are not the latest, upgrade them to the latest by referring to "2.6.1 Software Download".

OF-06 IOT System Fail


Procedure

Seeing "2.7.1 List of Collected Reports by Job" obtain Fax-related reports (Protocol Monitor,
Activity Report, User Options List, Expanded Functions List and Job History Report).

If the Controller ROM and FaxCard ROM are the latest versions, there is no need to download
them.
3.

After that, perform the same operation where the error occurred. If the problem persists,
replace the USB cable.

4.

Obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz" files using the log tool immediately after the
error has occurred. (See 2.5.2 Logging Procedure)

5.

Replace the FaxCard and perform the same operation where the error occurred.

Check the installation status of the ESS PWB and IOT PWB connector cables to install them securely,
then check that the installation status of the parts in the IOT PWB and ensure that they are securely
installed.
After that, perform the same operation where the error occurred.
1. If the problem persists, perform the procedures in "OF-01 Common System Fail". (Do not replace
the ESS PWB at this step.)

If the problem persists, reinstall the FaxCard to the original position and contact Support G for
instructions.
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.)

2.

If the problem persists and it is related to the Net such as Scanner/Printer, proceed to collect data.

Procedure

Perform the following steps.


1. Corrective actions when the problem occurred at power ON

2.4.4 Printing can be performed but abnormally

3.

If the problem persists, replace the IOT PWB.

4.

If the above action does not resolve the problem, replace the ESS PWB. (Replace the IOT PWB first
and then the ESS PWB.)

If the system is not restored after the ESS PWB and IOT PWB have been replaced, reinstall the original
ESS PWB and IOT PWB and contact Support G for instructions.
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.)

OF-08 116-324 Fail

(1)

Check whether the error persists after returning from power saver mode and take a note on the
result, and then perform Steps (1) to (7) in "OF-01 Common System Fail". (No reports can be
obtained during this failure.)

(2)

If the problem persists, prepare for the recovery operation since the system may be recovered
by the procedures in "OF-02 HDD System Fail".

Check with the customer whether important data is stored in the HDD.

5.

(3)

If no important data is stored in the HDD, perform the procedures in "OF-02 HDD System Fail".

(4)

If important data is stored in the HDD, replace it with the HDD you brought and turn the power
OFF then ON. (If you have brought a HDD.)

Since the ESS PWB failure rarely occurs, contact Support G for instructions.

If the problem persists, reinstall the HDD that has been removed.

If the problem persists, reinstall the HDD and replace the ESS PWB.
(5)

Since the ESS PWB failure rarely occurs in 116-234, contact Support G for instructions.

Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See
2.5.2 Logging Procedure.)
2.

Corrective actions when the error occurred at other than power ON


(1)

Get the procedures for reproducing an error as follows, according to the operations performed
where the error occurred.

(3)

1.

Perform the procedures in OF-09 Common Job Fail.

2.

If the problem persists, perform the procedures in "OF-02 HDD System Fail".
If the system is not recovered, contact Support G for instructions.

Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See 2.5.2
Logging Procedure.)

OF-11 FAX Job Fail

Check the job settings from the Panel.

[Items to be asked to customer during visits]

Check whether HDD spool enabled/disabled.

Collect other information as much as possible to reproduce the error.

Obtain the Function Setting List, Error History Report, Job History Report, and Shutdown
History Report.
Perform Steps (1) to (6) in OF-01 Common System Fail.
Check if any log has been obtained at this point. If no logs have been obtained, obtain the logs
when reproducing the error.

(5)

Procedure

Initial Actions

(Obtain both the reports and logs since both can be obtained.)

(4)

OF-10 HDD Job Fail

Obtain the job type: Copy, Scan, or Print.

(2)

1.

Get the procedures for reproducing an error, according to the operations performed where the error
occurred.

2.

Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt.

3.

Check the job settings from the Panel.

4.

Check whether it is Speed Dial or Keypad Dial.

5.

Check which function was used: G3 or G4.

6.

[FX Only] Check which setting is being made if the EP-TRESS is in the remote maintenance.

If the problem persists and it is related to the Net such as Scanner/Printer, proceed to the
following for checking.

Collect other procedures as much as possible to reproduce the error.

2.4.2 "Cannot connect to the network" or "Printer is not found on PC"

Procedure

2.4.3 "No output is available, no data is printed"

After checking, perform the following in sequence.

Mechanical Check

Since the ESS PWB failure rarely occurs in 116-234, contact Support G for instructions.

Check that the internal parts (Fax Mother PWB/G3 Option PWB/G4 Option PWB/G3 Main PWB) of
the Fax Card are properly installed.

Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See 2.5.2
Logging Procedure.)

OF-09 Common Job Fail

Check the communication related parts.


Check the communication related parts by following the procedures below:

Procedure
1.

Obtain reports by referring to "2.7.1 List of Collected Reports by Job" according to the job type
"Copy/Scan/Print/Others" in which the error occurs.

2.

Change any possible mechanical settings for corrective actions or detection conditions and repeat
the operation.

3.

Obtain logs immediately after the error has occurred without turning the power OFF/ON. (See 2.5.2
Logging Procedure.)

Check if the Controller ROM is the latest version.

1.

Protocol Monitor, Activity Report, User Options List, Expanded Functions List and Job History
Report are required
2.

If it is not the latest, ensure to upgrade the software. (See 2.6.1 Software Download.)
4.

Check the exact occurrence timing during job execution.

Check the job settings from the Panel.

Is HDD spool enabled/disabled?

Collect other information as much as possible to reproduce the error.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The Fax JobFail occurs due to the remote machines and line status.
Check the remote machine and line status and then repeat the operation.

Get the procedures for reproducing an error, according to the operations performed where the error
occurred.

Obtain reports by referring to "2.7.1 List of Collected Reports by Job" according to the job type
"Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt" in which the error
occurs.

3.

If the error occurs frequently, take notes on the exact occurrence timings during job execution.
Obtain logs immediately after the error has occurred without turning the power OFF/ON. (See
2.5.2 Logging Procedure.)

Replace the FaxCard. If the problem persists after replacement, reinstall the FaxCard to the original
position and contact Support G for instructions.

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Troubleshooting

Troubleshooting
2.3.1 OF-xxx FIP

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OF-12 033-363 Fail


Procedure
This is a failure due to the FaxCard or Controller software error.
1. Collect the logs in "Redir or xxx.tgz" even when no error is being displayed when visiting. (See 2.5.2
Logging Procedure.)
2.

Perform Steps (1) to (3) in OF-07 FAX System Fail (it is not required to replace the FaxCard).

3.

If the problem persists, set NVM700-530 to "0" and disable the automatic startup boot operation,
then obtain the [info9 or xxx.tgz] log immediately after the error has occurred without turning the
power OFF. (See 2.5.2 Logging Procedure.)

4.

Turn the power OFF then ON and collect logs using the Log "info9 or xxx.tgz" command in the log
tool after the Fax icon is displayed. Power OFF and ON is required because the log cannot be
obtained as the FaxCard does not respond when in 033-363 state.

5.

Contact Support G for instructions (send the obtained logs as required.)

Turn the power OFF then ON, and then collect logs using the FaxDCardLog command after the Fax icon
is displayed.
It is necessary to turn the power OFF then ON because the FaxCard does not respond when 033-363
has occurred and no logs can be collected.
If 033-363 occurred multiple times in the past (you can use Shut Down History Report to check it) and the
HDD is installed, logs are stored on the HDD. Obtain a log in the event of 033-363, following the
procedure below.
From Debug Serial Tool, enter "PfShowInfoRedirFile". The following appears.
-----------from here----------------size
date
time
name
------------- ------ -------512 APR-08-2004 09:01:42 .
<DIR>
512 APR-08-2004 09:01:42 ..
<DIR>
63903 APR-08-2004 20:48:04 1.txt
63903 APR-17-2004 20:48:04 2.txt
value = 0 = 0x0
-----------to here----------------Obtain a file of the same date as the date and time 33-363 occurred.
E.g.: If the shut down history shows that 33-363 occurred April 17 20:48, the 2.txt file is appropriate.
To display the 2.txt file,
Enter > PfShowInfoRedirFile 2.
The 2.txt log starts appearing. Obtain this.

Version 1.2
(1)

Ask (a PDC server manager) to add this product machine to a domain.

(2)

Ask him to set a local user and password in the PC storage server (or a domain client higher
than WIN workstation).
This local user and password = the user and password in the Address List.

(3)

Ask him to grant the permission for the user that has been created in the scan data storage
folder of the PC storage server (or the domain client higher than WIN2000) in Step (2) (for
NTFS, FAT32 is not used).
After that, share the folder and set the permission for sharing.

(4)

The workgroup name in the SMB properties shown from the appropriate device internet service
= the same as the domain (a) to be used as a domain name.
If the procedure in (a) is inappropriate, the error 016-782 occurs. If the procedures in (b) and
(c) are inappropriate, the error 016-784 occurs.

If the problem persists after performing this procedure, perform the procedures in OF-09 Common
Job Fail.

OF-14 FAX Card Fail


Procedure
Perform the procedures in OF-07 Fax System Fail.

OF-15 NET Job Fail


Procedure
1.

Check the version of the Controller ROM.


Download the latest version of the software if it is not. See 2.6.1Software Download.)

2.

Ask the customer what operation he/she did when the error occurred. Using the same operational
procedure, try to reproduce the error.

3.

When the error occurs, obtain the "info9 or xxx.tgz" file log without turning OFF the power. (See
2.5.2 Logging/Extraction Tools Operational Instructions.)

The problem can be errors in server settings or customer operation. Instead of replacing the ESS PWB,
ask the Support division for instructions.

OF-30 [No Error Code] (No problems during service call)


Initial Actions
Collect the detailed procedures below from the customer when a trouble occurred.
1.

In which mode the problem occurred? (Copy/Scan/Print/Fax)

2.

What job was performed when the problem occurred?

Procedure

3.

Check the job settings from the UI.

Perform the following procedures:


1. Since EUC codes (Japanese) are not available in the current specifications, replace it to English.

4.

Check whether HDD spool is enabled/disabled.

5.

Collect other information as much as possible to reproduce the error.

OF-13 016-782 / 016-784 Fail

2.

Register a job flow from EasyAdmin.


This enables the host names with EUC codes (Japanese) to be transferred.

3.

Check [Server Name/IP Address] with the Address List.

WinNT 4.0: If IP address is specified, SMB transfer to WinNT 4.0 becomes unavailable.
Change [Server Name/IP Address] to a host name.

4.

WinXP: Even if IP address is specified, SMB transfer is available.

Perform the following procedures to check for the failure where SMB transfer is unavailable via the
Address List.

No problem was encountered during the service call.

Procedure
1.

Obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz" files using the log tool. (See 2.5.2 Logging
Procedure)

2.

At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of
Collected Reports by Job according to the job type "Copy/Scan/Print/Others" in which the error
occurs.

3.

[For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)

4.

[For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT
Diagnostic. (See IOT Diagnostic Procedure)

5.

[For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic
Procedure)

[For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic
Procedure)
8.

Replace the RAM DIMM, then perform the same operation that caused the error to occur.

9.

Replace the HDD, then perform the same operation that caused the error to occur.

10. Replace the ESS PWB, then perform the same operation that caused the error to occur.
If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G.

OF-31 [No Error Code] (Problem: "Does not start up at power


ON" error can be reproduced.)

OF-32 [No Error Code] (Problem: "Does not return from Power
Save" error can be reproduced.)

Initial Actions

Initial Actions

Collect the detailed procedures below from the customer when a trouble occurred.

Collect the detailed procedures below from the customer when a trouble occurred.

1.

In which mode the problem occurred? (Copy/Scan/Print/Fax)

1.

In which mode the problem occurred? (Copy/Scan/Print/Fax)

2.

What job was performed when the problem occurred?

2.

What job was performed when the problem occurred?

3.

Check the job settings from the UI.

3.

Check the job settings from the UI.

4.

Check whether HDD spool is enabled/disabled.

4.

Check whether HDD spool is enabled/disabled.

5.

Collect other information as much as possible to reproduce the error. "Does not start up at power
ON" during service call

5.

Collect other information as much as possible to reproduce the error.

The "Does not return from Power Save" problem is ongoing during the service call and can be
reproduced. (Excluding cases where the machine still do not start up normally after a power OFF and
ON)

The problem is ongoing and can be reproduced.

Procedure
If the problem is ongoing and can be reproduced, leave it alone for 10 minutes to wait for 116-399 to
occur. After the error occurs, or even if the error does not occur after 10 minutes, obtain the "info9 or
xxx.tgz" and "Redir or xxx.tgz" files using the log tool. (See 2.5.2 Logging Procedure)

Procedure
1.

If the problem is ongoing and can be reproduced, obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz"
files using the log tool. (See 2.5.2 Logging Procedure)

2.

[For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)

2.

[For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)

3.

Download the latest version of the software if it is not. (See 2.6.1 Software Download)

3.

4.

If the problem persists, perform the following procedures. Check the connection of the ESS PWB
and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected
properly and then perform the same operation that caused the error to occur.

[For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Start up normally
and perform IOT Diagnostic. (See IOT Diagnostic Procedure)

4.

[For machines installed with IIT Diagnostic only] Perform IIT Diagnostic.

5.

If the log could not be obtained in step 1, obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz" files
using the log tool. (See 2.5.2 Logging Procedure)

6.

Download the latest version of the software if it is not. (See 2.6.1 Software Download)

7.

If the problem persists, perform the following procedures. Check the connection of the ESS PWB
and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected
properly and then perform the same operation that caused the error to occur.

1.

5.

Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to
occur.

6.

Disconnect and reconnect the HDD connectors, then perform the same operation that caused the
error to occur.

7.

Remove the HDD and try to start up the machine. If the machine starts up despite any error
displays, perform the following procedures.

8.

If the log could not be obtained in step 1, obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz" files
using the log tool. (See 2.5.2 Logging Procedure)

Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to
occur.

9.

[For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT
Diagnostic. (See IOT Diagnostic Procedure)

Disconnect and reconnect the HDD connectors, then perform the same operation that caused the
error to occur.

10. Replace the RAM DIMM, then perform the same operation that caused the error to occur.

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11. Replace the HDD, then perform the same operation that caused the error to occur.

14. Replace the MCU PWB, then perform the same operation that caused the error to occur.

12. Replace the ESS PWB, then perform the same operation that caused the error to occur.

If the system is not restored after the MCU PWB has been replaced, reinstall the original MCU PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G.

If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G.

OF-33 [No Error Code] (Problem: "Remained in 'Copying...' or


'Printing...'" error can be reproduced.)
Initial Actions
Collect the detailed procedures below from the customer when a trouble occurred.
1.

In which mode the problem occurred? (Copy/Scan/Print/Fax)

2.

What job was performed when the problem occurred?

3.

Check the job settings from the UI.

4.

Check whether HDD spool is enabled/disabled.

5.

Collect other information as much as possible to reproduce the error.

The "Remained in 'Copying...' or 'Printing...'" problem is ongoing during the service call and can be
reproduced.

Procedure
1.

If the problem is ongoing during a service call, obtain the "info9 or xxx.tgz" and "Redir or xxx.tgz"
files using the log tool. (See 2.5.2 Logging Procedure)

2.

Check for a change in UI message by opening and closing the IOT Front Panel, etc.

3.

[For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)

4.

[For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT
Diagnostic. (See IOT Diagnostic Procedure)

5.

[For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic
Procedure)

6.

Check the software version. Download the latest version of the software if it is not. (See 2.6.1
Software Download) The download is not required if the Controller ROM version is already the
latest. Proceed to step 7.

7.

Download the latest version of the software if it is not. (See 2.6.1 Software Download)

8.

If the problem persists, perform the following procedures. Check the connection of the ESS PWB
and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected
properly and then perform the same operation that caused the error to occur.

9.

Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to
occur.

10. Disconnect and reconnect the HDD connectors, then perform the same operation that caused the
error to occur.
11. Replace the RAM DIMM, then perform the same operation that caused the error to occur.
12. Replace the HDD, then perform the same operation that caused the error to occur.
13. Replace the ESS PWB, then perform the same operation that caused the error to occur.

002-500 UI error

002-770 JT Processing - HD Full

[Error Type]

[Error Type]

Job

Job Fail

[Fault Content]

[Fault Content]

CUI Scan Panel UI Detection Error

The HD capacity was insufficient during Job Template processing in the job.

[Detection Conditions]

[Detection Conditions]

UI detection error during the startup of a CUI scan job.

The system aborted a job due to insufficient HD capacity during Job Template processing.

1.

The IIT is occupied

2.

Fault has occurred

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

3.

Service is not CUI

OF-02 HDD System Fail

4.

Upper limit number of sheets for the XSA

[Corrective Actions]

[Corrective Actions]
After the Fault has been cleared, perform the same operation again. Or, check for any restrictions
due to XSA.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the
network log immediately after the problem has occurred and contact the Support Department.

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003-310 IIT extension memory capacity is insufficient.

003-319 IITsc Video Driver Detection Fail

[Error Type]

[Error Type]

Sub System Fail

Sub System Fail

[Fault Content]

[Fault Content]

The Fax Card is installed but the IISS extension memory capacity is insufficient (less than 256 MB)

[Detection Conditions]

Video Driver Detection Fail

[Detection Conditions]

This is a Fault Code detected by the IITsc after bypassing the 116-389 detection conditions when
turning the power ON. It was detected that the Fax Card is installed but the extension memory
capacity in the document scan section is less than 256 MB.

When the following error was detected from the Driver

Restrictions when this error occurs:


<DADF-75>
The DADF is unavailable when this fail occurs. Fax can still be sent using the platen.

Sub System Fail

Install the IISS Extension Memory (the memory on the extension PWB at the side of the IIT-IPS).

[Fault Content]

003-311 IIT CDI I/F Mismatch

IISS sending error detected by Controller.


(Incorrect parameter instructed)

[Error Type]

[Detection Conditions]

sub

An abnormal parameter is set as the argument for the Send function.

[Fault Content]

[Corrective Actions]

IIT CDI I/F mismatch

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
During the initialization of the Controller, the IIT CDI I/F has a lack of information from the IIT (a
mismatch between Controller Version and IIT Version).

OF-05 IIT System Fail

003-321 IISS-ESS Communication Fail 2


[Error Type]

Upgrade the IIT software to a certain version that can be combined with the Controller version.

Sub System Fail

[Fault Content]
IISS sending error detected by Controller.

[Error Type]

(Incorrect Sequence No.)

Sub System Fail

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the Sequence No. of the sent Message Packet is not correct).

System Soft Fail

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

I/F failure between the controller and the IIT

OF-05 IIT System Fail

If the problem persists, perform the following procedure to repair it.

An IITsc software failure is determined.

Other Compression Type Errors

4.

[Error Type]

Turn the power OFF then ON.

[Detection Conditions]

3.

003-320 IISS-ESS Communication Fail 1

[Corrective Actions]

[Fault Content]

DMA Transfer Error

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

The DADF can still be used even when this fail occurs. However, as a restriction, duplex scan can
only be performed by mechanical reversing operation.

003-318 IITsc Soft Fail

Compression Threshold Exceeded

2.

[Corrective Actions]

<DADF-250>

[Corrective Actions]

1.

OF-05 IIT System Fail

003-322 IISS-ESS Communication Fail 3


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[Error Type]
Sub System Fail

[Fault Content]
IISS sending error detected by Controller.
(Incorrect Packet No.)

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the Packet No. of the sent Message Packet is not correct).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-323 IISS-ESS Communication Fail 4


[Error Type]
Sub System Fail

[Fault Content]
IISS sending error detected by Controller.
(Incorrect message length)

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the message length of the sent Message Packet is not correct).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

Version 1.2
(Parity error)

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(parity error was detected at the IISS Hardware).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-326 IISS-ESS Communication Fail 7


[Error Type]
Sub System Fail

[Fault Content]
IISS sending error detected by Controller.
(Framing error)

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(framing error was detected at the IISS Hardware).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-327 IISS-ESS Communication Fail 8


[Error Type]
Sub System Fail

[Fault Content]

003-324 IISS-ESS Communication Fail 5

IISS sending error detected by Controller.

[Error Type]

(Overrun error)

Sub System Fail

[Fault Content]
IISS sending error detected by Controller.
(Check code error)

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the check code of the sent Message Packet is not correct).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-325 IISS-ESS Communication Fail 6


[Error Type]
Sub System Fail

[Fault Content]
IISS sending error detected by Controller.

[Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(overrun error was detected at the IISS Hardware).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-328 IISS-ESS Communication Fail 9


[Error Type]
Sub System Fail

[Fault Content]
IISS sending error detected by Controller.
(Sending abortion error)

[Detection Conditions]
After a command was sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the receiving abortion error was detected after the header has been recognized at the IISS).

003-332 IISS-ESS Communication Fail 13

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-05 IIT System Fail

Sub System Fail

003-329 IISS-ESS Communication Fail 10

[Fault Content]

[Error Type]

IISS receiving error detected by Controller

Sub System Fail

(Check code error)

[Fault Content]

[Detection Conditions]

IISS receiving error detected by Controller

The NAK that notifies of the occurrence of a transmission failure is received. (The check code of the
received Message Packet is incorrect.)

(Sequence No. error)

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

The NAK that notifies of the occurrence of a transmission failure is received. (The Sequence No. of
the received Message Packet is incorrect.)

OF-05 IIT System Fail

003-333 IISS-ESS Communication Fail 14

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-05 IIT System Fail

Sub System Fail

003-330 IISS-ESS Communication Fail 11

[Fault Content]

[Error Type]

IISS receiving error detected by Controller

Sub System Fail

(Parity error)

[Fault Content]

[Detection Conditions]

IISS receiving error detected by Controller

The NAK that notifies of the occurrence of a transmission failure is received. (A parity error was
detected by hardware of the UART.)

(Incorrect Packet No.)

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

The NAK that notifies of the occurrence of a transmission failure is received. (The Packet No. of the
received Message Packet is incorrect.)

OF-05 IIT System Fail

003-334 IISS-ESS Communication Fail 15

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-05 IIT System Fail

Sub System Fail

003-331 IISS-ESS Communication Fail 12

[Fault Content]

[Error Type]

IISS receiving error detected by Controller

Sub System Fail

(Framing error)

[Fault Content]

[Detection Conditions]

IISS receiving error detected by Controller

The NAK that notifies of the occurrence of a transmission failure is received. (A framing error was
detected by hardware of the UART.)

(Incorrect message length)

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

The NAK that notifies of the occurrence of a transmission failure is received. (The message length
of the received Message Packet is incorrect.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-05 IIT System Fail

003-335 IISS-ESS Communication Fail 16


[Error Type]

OF-05 IIT System Fail


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[Fault Content]

Version 1.2

[Corrective Actions]

IISS receiving error detected by Controller

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

(Overrun error)

OF-05 IIT System Fail

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (An overrun error was
detected by hardware of the UART.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-336 IISS-ESS Communication Fail 17


[Error Type]
Sub System Fail

[Fault Content]
IISS receiving error detected by Controller
(Receiving abortion error)

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (Abortion of receiving
was detected after the header has been recognized.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-337 IISS-ESS Communication Fail 18


[Error Type]
Sub System Fail

[Fault Content]
There was no response to the Power ON command sent to the IISS after restoring from Power
Saver mode.

[Detection Conditions]
After recovering from Power Saver mode, there was no response for a specified time after the
Power ON command was sent to the IISS.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-338 IISS-ESS Communication Fail 19


[Error Type]
Sub System Fail

[Fault Content]
Incorrect argument error for sending (IITsc Detection)

[Detection Conditions]
The driver detected an incorrect Send parameter argument from the application.

003-339 IISS-ESS Communication Fail 20


[Error Type]
Sub System Fail

[Fault Content]
Transmission establishing error for sending (IITsc Detection)

[Detection Conditions]
The establishment of PAR transmission failed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-340 IISS-ESS Communication Fail 21


[Error Type]
Sub System Fail

[Fault Content]
Synchronous send error (IITsc Detection)

[Detection Conditions]
A PAR synchronization error during sending occurred.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-341 IISS-ESS Communication Fail 22


[Error Type]
Sub System Fail

[Fault Content]
Transmission error for sending (IITsc Detection)

[Detection Conditions]
A PAR transmission error during sending occurred.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-342 IISS-ESS Communication Fail 23


[Error Type]
Sub System Fail

[Fault Content]
Incorrect argument error for receiving (IITsc Detection)

[Detection Conditions]

[Fault Content]

The driver detected an incorrect Receive parameter argument from the application.

[Corrective Actions]

X PIO Unmatch Fail 2

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

When IIT Image Delivered was received from the IISS, an error of the X Hot Line was detected.

[Corrective Actions]

003-343 IISS-ESS Communication Fail 24

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

[Error Type]
Sub System Fail

[Fault Content]

003-700 Returned a lot of Documents error


[Fault Name]

Synchronous receive error (IITsc Detection)

[Detection Conditions]

Returned a lot of Documents error

[Error Type]

A PAR synchronization error during receiving occurred.

[Corrective Actions]

Job Fail

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

Returned a lot of Documents error.

[Detection Conditions]

003-344 IISS_ESS X Hotline Fail PowerOn


[Error Type]
Sub System Fail

[Fault Content]
X Hotline Failure during Power ON

[Detection Conditions]

When the originals are ejected due to a Jam, etc., it was detected that the number of ejected
originals is more than the number that was taken in.

[Corrective Actions]
Check the output, reload the originals that were not copied yet and start again.

003-701 Duplication prevention code detect


[Error Type]
Job

X Hotline signal error was detected during Power ON sequence.

[Corrective Actions]

[Fault Content]
The HWM Detection H/W detects copy restriction codes in document data

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

[Detection Conditions]
When the document was scanned, the HWM Detection H/W detected copy restriction codes in the
document.

003-345 X PIO Unmatch Fail 1


[Error Type]
Sub System Fail

[Corrective Actions]
Use a document which does not have any copy restriction codes embedded.

[Fault Content]

If the problem persists, perform the following procedure to correct it.

X PIO Unmatch Fail 1

Detection error due to Hybrid Watermark Board failure.

[Detection Conditions]

Replace the Hybrid Watermark Board.

When X Job Fail was received from the IISS, an error of the X Hot Line was detected.

If the problem persists, perform the following procedure:

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail

003-346 X PIO Unmatch Fail 2

OF-09 Common Job Fail

003-702 Different magnification, for surface and back of a


document
[Error Type]

[Error Type]

Job

Sub System Fail


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[Fault Content]
Different magnification, for surface and back of a document

[Detection Conditions]
In copying the two sides of the document simultaneously, the machine detected such settings as
apply different magnification ratios to the face (side 1) and the back (side 2) of the document.

[Corrective Actions]
Change the settings so that the same magnification ratio can be applied to the face (side 1) and the
back (side 2) of the document.
If the problem persists, perform the following.
OF-09 Common Job Fail

003-750 Book Duplex-Insufficient Docs


[Error Type]
Job Fail

[Fault Content]
The number of documents is insufficient in book duplex print

[Detection Conditions]
No sheets are stored in the setting conditions.

[Corrective Actions]

Version 1.2

[Detection Conditions]
The 600 dpi resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan was
detected.

[Corrective Actions]
Perform scanning below 400 dpi resolution.
Or perform scanning in other than mixed mode.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-753 Cannot scan over 300DPI


[Error Type]
Job Fail

[Fault Content]
300/400/600 dpi unavailable for DADF Mixed 2-Sided Mode Scan.

[Detection Conditions]
The 300 dpi or larger resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan
was detected.

[Corrective Actions]
Perform scanning below 200 dpi resolution.

Change the parameters and repeat the operation.

Or perform scanning in other than mixed mode.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

003-751 Under PANTHER Capacity (Scan)

003-754 S2X recoverable error

[Error Type]

[Error Type]

Job Fail

[Fault Content]
Capability of Panther for image data size in Scan Service deteriorated (IITsc).

[Detection Conditions]
According to the document area settings and the scan area (Width mm x Lengh mm), a processing
image data with the size smaller than the one that can be processed in the M/C hardware was
detected.

[Corrective Actions]
Increase the resolution or enlarge the scan area (Width mm x Length mm).
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-752 Cannot scan 600DPI


[Error Type]
Job Fail

[Fault Content]
600 dpi unavailable for DADF Mixed 2-Sided Mode Scan.

Job Fail

[Fault Content]
The High Compression PDF Board (S2X) has a recoverable error

[Detection Conditions]
A recoverable error was detected at the S2X PWB

[Corrective Actions]
Execute the same job again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-755 S2X command error


[Error Type]
Job Fail

[Fault Content]
The High Compression PDF Board (S2X) has a command error

[Detection Conditions]
Command error returned from the S2X PWB.

003-761 Incorrect Paper Tray Size

[Corrective Actions]
Execute the same job again.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

OF-09 Common Job Fail

[Fault Content]

003-756 S2X command error

Tray selection error.

[Error Type]

(The paper size in the tray that is selected is different from the paper size in the tray that will be
selected by the APS.)

Job Fail

[Detection Conditions]

[Fault Content]

When the Cover Content Tray or Separator + N set Tray is selected in APS, the paper size is
different from that in the Cover Tray or the Transparency Tray.

All documents detected as blank paper at FAX Blank Detection.

[Detection Conditions]

[Corrective Actions]

All scanned documents were detected as blank paper at Blank Detection.

Change the job activation parameters such as Tray No., Paper Size, and repeat the operation.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Check whether the documents are blank or inside out and execute the same job again.

OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.

003-763 Adjustment Chart Not Found

OF-09 Common Job Fail

[Error Type]

003-757 Cannot scan over 400DPI

Job Fail

[Error Type]

[Fault Content]

Job Fail

Original patch does not exist.

[Fault Content]

[Detection Conditions]

400/600 dpi unavailable for DADF Mixed 2-Sided Mode Scan

The chart patch could not be detected.

[Detection Conditions]
The 400 dpi or larger resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan
was detected.

[Corrective Actions]
Place the Auto Gradation Correction Chart correctly.
If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Perform scanning at 300 dpi or lower resolution.


Or perform scanning in other than mixed mode.

003-764 Document insufficient (image overlay)

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

003-760 Scan Settings Error

Job Fail

[Fault Content]
Insufficient documents for Image Overlay

[Error Type]
Job Fail

[Detection Conditions]
During Image Overlay, only 1 page can be stored (single sheet document).

[Fault Content]

This occurs in B/W machines and does not occur in Color machines.

Job parameter mismatch

[Detection Conditions]

[Corrective Actions]
Abort the job.

The job properties are incorrect.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Abort the job. Change the parameters and repeat the operation.
If the problem persists, perform the following procedure to repair it.

003-780 Scan Image Compression Error

OF-09 Common Job Fail


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[Error Type]
Job Fail

[Fault Content]
Fax Scan Compression Error

[Detection Conditions]
The compressed data size is larger than 8 times the size of the uncompressed data.

[Corrective Actions]
Abort the job. Change the scan resolution parameter and repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

Version 1.2

[Fault Content]
For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available.

[Detection Conditions]
Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]
Operate for scanning at below 400dpi.
If the problem persists, increase DAM memory.
If the problem still persists, go to the following procedure to resolve it.
OF-09 Common Job Fail

003-795 AMS Limit Error

003-932 Cannot scan 600DPI

[Error Type]

[Error Type]

Job Fail

[Fault Content]
AMS (Auto R/E) limit error.
(The R/E ratio became out of range after the document auto detection when AMS is specified.)

[Detection Conditions]
25%-400% was not selected by AMS/AMS Auto-Fill.

[Corrective Actions]
Abort the job. Change the parameters and repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-930 Cannot scan over 300DPI


[Error Type]
Operation Fail

[Fault Content]
For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not available.

[Detection Conditions]
Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]
Operate for scanning at below 300dpi.

Operation Fail

[Fault Content]
For scanning in the DADF mix duplex mode, 600dpi is not available.

[Detection Conditions]
Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]
Operate for scanning at below 600dpi.
If the problem persists, increase DAM memory.
If the problem still persists, go to the following procedure to resolve it.
OF-09 Common Job Fail

003-933 Next Documents Cannot scan over 300DPI


[Error Type]
Operation Fail

[Fault Content]
For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not available (when the
next document exists).

[Detection Conditions]
Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]

If the problem persists, increase DAM memory.

Operate for scanning at below 300dpi.

If the problem still persists, go to the following procedure to resolve it.

If the problem persists, increase DAM memory.

OF-09 Common Job Fail

If the problem still persists, go to the following procedure to resolve it.

003-931 Cannot scan over 400DPI


[Error Type]
Operation Fail

OF-09 Common Job Fail

003-934 Next Documents Cannot scan over 400DPI


[Error Type]
Operation Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]
For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available (when the next
document exists).

[Detection Conditions]

OF-09 Common Job Fail

003-941 Page memory insufficient


[Error Type]

Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]

operation

[Fault Content]
A shortage of page memory

Operate for scanning at below 400dpi.

[Detection Conditions]

If the problem persists, increase DAM memory.

There is not enough page memory to store the image.

If the problem still persists, go to the following procedure to resolve it.

[Corrective Actions]

OF-09 Common Job Fail

Change the parameter(s) and operate again.

003-935 Next Documents Cannot scan over 600DPI

If the problem persists, check that the page memory is installed and turn OFF then ON the power.

[Error Type]

If the problem still persists, perform the following:

Operation Fail

OF-09 Common Job Fail

[Fault Content]
For scanning in the DADF mix duplex mode, 600dpi is not available (when the next document
exists).

003-942 Document size Auto Detect error


[Error Type]
Operation Error

[Detection Conditions]
Because DAM memory is not enough, a selected resolution is not available for scanning a A3
document. It is available for scanning a A4/B4 document.

[Corrective Actions]

[Fault Content]
Document size error

[Detection Conditions]

Operate for scanning at below 600dpi.

The document size cannot be automatically detected.

If the problem persists, increase DAM memory.

[Corrective Actions]

If the problem still persists, go to the following procedure to resolve it.

Input an appropriate value for the document size.

OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.

003-940 DAM memory insufficient

OF-09 Common Job Fail

003-944 Image repeat count fail

[Error Type]
Operation Error

[Error Type]

[Fault Content]

Operation Error

Insufficient DAM memory detected.

[Fault Content]

[Detection Conditions]

Incorrect image repeat count (even one image cannot be pasted).

When IITsc is activated for the jobs that meet the following AND conditions:

DAM memory < 384MB

Side 2 cover image is selected

[Detection Conditions]
Even one image cannot be pasted when "Set Repeated Count-Auto" is specified for image repeat.

[Corrective Actions]

Color mode is not set to Black/White

Change the image repeat count parameter and repeat the operation.

High Quality mode

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Cancel the job

Clear the B/W setting for Color mode or the Side 2 cover image setting, and execute the job
again.

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003-946 Every direction difference (Copy APS)

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[Error Type]
Operation Error

[Fault Content]
Different in every direction of Copy (APS)

[Detection Conditions]
Part of the image will be lost if the image is not rotated. However, a paper size that does not support
rotation was selected.

[Corrective Actions]
Select an appropriate paper tray manually.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-947 Return Documents counts error


[Error Type]
Operation Error

[Fault Content]
Return documents error

[Detection Conditions]
If a user has returned an insufficient number of documents using Return Document, the message
indicating that additional N number of documents are required is displayed and job cancelation is
prompted.

[Corrective Actions]
Since the number of documents is insufficient, reload the correct number of documents.
If the problem persists, perform the following procedure to repair it.

Version 1.2

003-951 1job max page over


[Error Type]
Operation Error

[Fault Content]
Stored pages limit for a job exceeded

[Detection Conditions]
The number of pages that can be scanned for a job is exceeded.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-952 Return Documents Color mismatch


[Error Type]
Operation Error

[Fault Content]
Returned document color mismatch (Different color detected before/after return).

[Detection Conditions]
A different color of document was returned by a user using Return Document.

This error occurs only when the page information for the returned document has been already
sent to the post-process.

However, the error always occurs when recovered from interruption since the sent page
information has been discarded.

The check items to determine different documents are document size/orientation and Color
mode in ACS only.

OF-09 Common Job Fail

003-948 Return Documents mismatch


[Error Type]
Operation Error

[Fault Content]
Returned document size mismatch (Different size settings before/after return)

[Detection Conditions]
A different document was returned by a user using Return Document.

This error occurs only when the page information for the returned document has been already
sent to the post-process software module.

However, because distributed page information will be discarded when the machine recovers
from an interruption, the above fault is not considered an error.

The check items to determine different documents are document size/orientation and Color
mode in ACS only.

[Corrective Actions]
Return a document with the correct size again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

[Corrective Actions]
Return a document with the correct color again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-955 Documents size exchange error


[Error Type]
Operation Error

[Fault Content]
Document size change error (MixMode)

[Detection Conditions]
When loading a document with Mixed Size Originals prohibited, a document of different size/
orientation from the initial document was detected.

Only Image Overlay has the function that inhibits different sizes during document added.

[Corrective Actions]
Reload the document.
If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

[Detection Conditions]

003-956 Documents size unknown error

There was no paper in the tray that can be selected for APS.

[Corrective Actions]

[Error Type]

Add paper.

Operation Error

Turn the power OFF then ON. If the problem persists, replace the tray module.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Document size undefined error (Only APS is selected for the function requiring document size
setting).

003-966 ATS/APS No Destination (IITsc)

[Detection Conditions]
Undefined document size was detected when Platen is selected and only APS requires document
size selection.

[Corrective Actions]

OF-09 Common Job Fail

[Error Type]
Operation Error

[Fault Content]

Enter a document size from the Panel or select a tray.

ATS/APS No Destination Error

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

003-963 No APS object Tray


[Error Type]

ATS/APS NG (Other than No Paper) (IIT)

[Detection Conditions]
There is no APS tray that is set to a specific size selected.

[Corrective Actions]

Operation Error

Load a tray with an appropriate size of paper or select an approprite tray.

[Fault Content]

Turn the power OFF then ON. If the problem persists, replace the tray module.

No APS compatible tray to set the relevant size.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

[Detection Conditions]
There was no APS compatible tray that could supply paper for printing without image loss.

003-967 DADF APS No Destination

Image larger than A3/17"

[Error Type]

Non-TTM tray does not support APS and the image is larger than A4/Letter.

All the APS supporting trays have failure.

APS supporting trays are all set to unavailable.

Non-standard size setting for all trays.

Black/White Copy for color attributes of all trays

Color Copy for B/W attributes of all trays

[Corrective Actions]

Operation Fail

[Fault Content]

When using DADF-75, document size = 8.5x11 SEF *excluding document size input

Mixed size is not selected

Although an APS Copy Job with Variable % Reduce/Enlarge is specified, a selectable Tray does not
exist

Even though an A4 LEF document is set, its size might have been misdetected as 8.5x11 SEF document

Select a tray.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-965 ATS/APS No Paper (IITsc Detect)


[Error Type]
Operation Error

*This Fault Code only occurs in DADF-75 and is not applicable for DADF-150 and DADF-250

[Detection Conditions]
The detected paper size is not in the Tray.

[Corrective Actions]
1.

Either load the paper size that is displayed on the Panel into the Tray or select a Tray that contains
the desired paper size.

2.

In the case where an A4SEF document was misdetected to be a Letter document, first cancel the
job, set the DADF Document Guide properly to both sides of the scanned document and then
operate again.

[Fault Content]
ATS/APS No Paper
APS/ATS NG (No Paper) (IIT)

If the problem persists, perform the following procedure to repair it.


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OF-09 Common Job Fail

003-968 Punch position error


[Error Type]
Operation Error

[Fault Content]
Punch position error

[Detection Conditions]
Unable to punch at the selected position. (Common among APS/Tray Selections)

[Corrective Actions]
Specify an appropriate punch position or cancel Punch, and execute the job again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-969 Punch size error


[Error Type]
Operation Error

[Fault Content]
Punch size error (APS)

[Detection Conditions]
Punch could not be done for the selected paper size.

[Corrective Actions]
Cancel Punch and execute the same job again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-970 FAX Line Memory Overflow


[Error Type]
notice

[Fault Content]
The number of FAX slow-scan lines is over.

[Detection Conditions]
The number of slow-scan lines has exceeded the upper limit due to Fax parallel composition, longdocument enlargement, etc.

[Corrective Actions]
Press the Continue button to store as much data as the memory capacity and continue scanning the
next document. Or, press the Cancel button to abort the job.
Turn the power OFF then ON. If the problem persists, check the installation of the page memory.

003-971 prevention code detect with the right to cancel


[Error Type]
Notice

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[Fault Content]
Copy restriction codes detected in document to be copied (for users who has the permission to
temporarily clear the detection)

[Detection Conditions]
When job scan was executed by a user who has the permission to temporarily clear the copy
restriction code detection, copy restriction codes were detected in the document.

[Corrective Actions]
Because this document cannot be copied, press the "Cancel" or "Continue" button on the panel.

003-972 Maximum Stored Page Over Flow


[Error Type]
Notice Error

[Fault Content]
Maximum No. of stored pages exceeded

[Detection Conditions]
When scanning a document, the no. of pages that has accumulated in the machine has exceeded
the value of "Maximum Stored Number of Copy Sheets" set in system data.

[Corrective Actions]
Set the no. of pages of the document to be within the maximum no. of pages that can be stored.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-973 Every direction difference


[Error Type]
Notice Error

[Fault Content]
The document and the image are different in orientation.
(except when Poster is specified)

[Detection Conditions]
When rotation is not available even though the orientation of the document and the image are
different and part of the image will be lost if it is not rotated.

[Corrective Actions]
Start the job without any changes or cancel the job.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

003-974 Next Original Specification


[Error Type]
Notice Error

[Fault Content]
Next document specified

[Detection Conditions]
Scanning has been completed for all loaded documents.

2.

[Corrective Actions]
Decide whether there is another document.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Reload a correct size paper and resume operation.

OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.

003-976 FAX Line Memory Overflow (N up)

OF-09 Common Job Fail

[Error Type]

003-980 Staple position error

Notice Error

[Error Type]

[Fault Content]

Notice Error

No. of lines in the Slow Scan direction exceeded during Fax N-up.

[Fault Content]

[Detection Conditions]
The no. of lines in the Slow Scan direction exceeds the upper limit (65535) during processes such
as Fax parallel overlay or enlargement of long documents.

Staple Position Error

[Detection Conditions]
Staple is not available at the specified position.

Or Page Memory is full.

[Corrective Actions]

[Corrective Actions]

Press the Cancel button to stop the job. Decrease a resolution or magnification ratio and rerun the
job.

Specify a Staple position again or cancel Staple, and execute the same job again.

Turn the power OFF then ON. If the problem persists, check the installation of the page memory. If
the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

003-981 Staple size error


Notice Error

[Error Type]

[Fault Content]

Notice Error

Staple size error (Copy APS)

[Fault Content]

[Detection Conditions]

Document size mismatch (Document exchange during Multi Scan)

Staple could not be done for the selected paper size.

[Detection Conditions]

[Corrective Actions]

1.

Document replacement was detected during Bound Originals/Booklet/Poster scanning.

2.

When any operation that requires Return Document occurs in the job with Multi Scan (Bound
Originals/Booklet/Poster) on Platen, a user returned a document of a different size from the original.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

[Error Type]

003-977 Document Miss Match (Multi Scan)

Specify a Staple position again or cancel Staple, and execute the same job again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

Reload a correct size document and resume operation.

003-982 IITsc HDD access error

If the problem persists, perform the following procedure to repair it.

[Error Type]
Notice

OF-09 Common Job Fail

003-978 Color Document Miss Mutch (Multi Scan)

[Fault Content]
HD-FULL was detected with no pages stored. An error where the FULL is not cleared even after
some time has passed.

[Error Type]
Notice Error

[Fault Content]
Document color mismatch (Document replacement during Multi Scan)

[Detection Conditions]
1.

When any operation that requires Return Document occurs in the job with Multi Scan (Bound
Originals/Booklet/Poster) on Platen, a user returned a document of a different color at ACS.

[Detection Conditions]
HDD was determined to be full due to collate, stored or interrupted jobs.

[Corrective Actions]
Process or delete the jobs (documents) stored in the same HDD partition, and repeat the operation.

Document replacement was detected during Bound Originals/Booklet/Poster scanning.

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If the problem persists, perform the following procedure:
OF-09 Common Job Fail
OF-10 HDD Job Fail

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Version 1.2

005-500 Write to DADF-ROM error detection (During DLD


method)

[Error Type]

[Error Type]

[Fault Content]

Operation Fail
DADF-loaded documents Fail (DADF-250)

Job Fail

[Detection Conditions]

[Fault Content]

When the Nudger Solenoid is turned ON to return at the start of a job, it is detected that the Level
Sensor does not turn OFF.

An error has occurred during the process of writing data to the DADF-ROM (During DLD method)

[Detection Conditions]

[Corrective Actions]

An error was detected when writing data to the DADF-ROM.

Reduce documents in number and reload a smaller number of them.

Not able to carry out normal operation because ROM content is missing.

If the problem persists, go the the following procedure to resolve it.

[Corrective Actions]

OF-09 Common Job Fail

Retry job. If retry failed, replace the DADF-ROM and perform VerUP operation on the DLD method
again.

005-945 Document guide set mistake.


[Error Type]

005-940 DADF No Original

Operation

[Error Type]

[Fault Content]

Operation Fail

DADF document guide set mistake (mixed document detection)

[Fault Content]

[Detection Conditions]

Final document correction notification due to DADF document being pulled out

Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].

[Detection Conditions]

Detection Conditions for [1]

The system detected a pulled out document.

The DADF document guides are set at different positions compared to the actual document,
causing misdetection of document size (= A3 SEF).

[Corrective Actions]
Reload the document.
If the problem persists, perform the following procedure to repair it.

Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF).

OF-09 Common Job Fail

Detection Conditions for [2]

005-941 Doc number of sheets is insufficient

When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF).

[Error Type]

Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF).

Operation Fail

[Corrective Actions]

[Fault Content]

Correction for [1]

Though all documents/N documents reloaded, the machine detected one or more documents were
missimg.

[Detection Conditions]

Cancel the job

Align the DADF document guides to the actual document

Restart the job

Whether all documents or N documents are reloaded, the machine detects one or more documents
are missimg while skipping scanned documents (i.e. feeding them without scanning them).

Correction for [2]

If a failure occurs before the machine finishes scanning documents and outputs them, the machine
skips scanned documents even if it instructs the user to reload N documents.

Cancel the job

Set the Mixed Mode to ON at the copy settings menu

Restart the job

[Corrective Actions]

If the problem persists, perform the following:

As the number of documents is insufficient, reload a proper number of documents.


If the problem persists, go the the following procedure to resolve it.
OF-09 Common Job Fail

OF-09 Common Job Fail

005-946 Manuscript reading equipment obstacle detection

005-942 Doc fault loading on DADF


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[Error Type]

Version 1.2
NOTE: . The misdetected size is not delivered

Operation

[Corrective Actions]

[Fault Content]

Correction for [1]

DADF obstruction detection (mixed document detection)

[Detection Conditions]

Align and set the document guides to the document

Press [Start] to correctly re-detect the DADF document size and continue the scan

Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].

Correction for [2]

Detection Conditions for [1]

Cancel the job

There is obstruction on the DADF document length sensor, causing misdetection of document size
(= A3 SEF).

Set the Mixed Mode to ON at the copy settings menu

Restart the job

Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF).

If the problem persists, perform the following:

Detection Conditions for [2]


When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF).
Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF).

[Corrective Actions]
Correction for [1]

OF-09 Common Job Fail

005-948 Manuscript reading equipment obstacle detection


[Error Type]
Operation

[Fault Content]
DADF obstruction detection (mixed document detection) *continuous scan is possible

Cancel the job

Remove the obstruction and expose the length sensor

Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].

Restart the job

Detection Conditions for [1]

[Detection Conditions]

Correction for [2]

There is obstruction on the DADF document length sensor, causing misdetection of document size

Cancel the job

Detection Conditions for [2]

Set the Mixed Mode to ON at the copy settings menu

When a set of mixed size documents are set, the topmost document is misdetected

Restart the job

If the problem persists, perform the following:


OF-09 Common Job Fail

[Corrective Actions]
Correction for [1]
Remove the obstruction and expose the length sensor at the DADF

005-947 Document guide set mistake 2.

[Error Type]

Correction for [2]

Press [Start] to correctly re-detect the DADF document size and continue the scan

Operation

Cancel the job

[Fault Content]

Set the Mixed Mode to ON at the copy settings menu

Restart the job

DADF document guide set mistake (mixed document detection) *continuous scan is possible

[Detection Conditions]
Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].
Detection Conditions for [1]
The DADF document guides are set at different positions compared to the actual document, causing
misdetection of document size (= A3 SEF).
NOTE: . The misdetected size is not delivered,
Detection Conditions for [2]
When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF).

If the problem persists, perform the following:


OF-09 Common Job Fail

007-954 SMH size mismatch

007-969 CentreTray full stack

[Error Type]

[Error Type]

operation

Operation

[Fault Content]

[Fault Content]

SMH Size Mismatch (Slow Scan Length Error)

Full Stack Fail

Imari-MF: Slow Scan Length/Fast Scan Width Error

[Detection Conditions]

[Detection Conditions]

Paper Full Stack on the Center Tray was detected.

The size information specified for printing through this machine is different from the size of SMH
paper (=the Tray Dial-set size).

[Corrective Actions]
Remove the paper from the Tray.

[Corrective Actions]
1.

Load the SMH of this machine with paper of the size that the customer selected for the job.

2.

Set the SMH Dial of this machine for the size that the customer selected for the job.
If the dial does not have the desired paper size, set it for Other.

007-959 OHP kind mismatch (Not white frame OHP)


[Error Type]
Operation

[Fault Content]
Transparencies with borders were detected
[Process on the IOTdc]
The system is shut down (stop) if Transparencies with borders are detected regardless of the paper
type setting in the Controller.

[Detection Conditions]
When checking Transparencies for borders (by the OHP Sensor) after feeding has started, jam
occurs when borders were detected.

[Corrective Actions]
Use Xerox transparencies without borders.

007-960 Paper kind mismatch


[Error Type]
Operation

[Fault Content]
Paper Type mismatch between Transparency and Plain Paper
[Process on the IOTdc]
This error occurs when the paper fed is different from that specified in the Controller (Plain paper
and Heavyweight cannot be recognized).

[Detection Conditions]
When Plain Paper was fed although the User has specified for Transparency, or when
Transparency was fed when the specification was for anything other than Transparency.

[Corrective Actions]
Load Transparency, Plain Paper, or the correct Paper Type as specified, and then clear the error.
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Version 1.2

011-941 MBX #01 Bin Full Stack

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail

[Corrective Actions]
Remove paper from the Finisher Top Tray.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]

OF-09 Common Job Fail

011-945 MBX #05 Bin Full Stack


[Error Type]
Operation Fail

Remove paper from the Finisher Top Tray.


If the problem persists, perform the following procedure to repair it.

[Fault Content]
Full Stack is detected at the relevant Bin.

OF-09 Common Job Fail

011-942 MBX #02 Bin Full Stack

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail

[Corrective Actions]
Remove paper from the Finisher Top Tray.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]

OF-09 Common Job Fail

011-946 MBX #06 Bin Full Stack


[Error Type]
Operation Fail

Remove paper from the Finisher Top Tray.


If the problem persists, perform the following procedure to repair it.

[Fault Content]
Full Stack is detected at the relevant Bin.

OF-09 Common Job Fail

011-943 MBX #03 Bin Full Stack

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail

[Corrective Actions]
Remove paper from the Finisher Top Tray.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]

OF-09 Common Job Fail

011-947 MBX #07 Bin Full Stack


[Error Type]
Operation Fail

Remove paper from the Finisher Top Tray.


If the problem persists, perform the following procedure to repair it.

[Fault Content]
Full Stack is detected at the relevant Bin.

OF-09 Common Job Fail

011-944 MBX #04 Bin Full Stack

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail

[Corrective Actions]
Remove paper from the Finisher Top Tray.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Full Stack is detected at the relevant Bin.


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OF-09 Common Job Fail

011-948 MBX #08 Bin Full Stack


[Error Type]
Operation Fail

[Fault Content]
Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]
Remove paper from the Finisher Top Tray.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

011-949 MBX #09 Bin Full Stack


[Error Type]
Operation Fail

[Fault Content]
Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]
Remove paper from the Finisher Top Tray.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

011-950 MBX #10 Bin Full Stack


[Error Type]
Operation Fail

[Fault Content]
Full Stack is detected at the relevant Bin.

[Detection Conditions]
The maximum Stack size is detected by the Full Stack Sensor.

[Corrective Actions]
Remove paper from the Finisher Top Tray.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

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012-500 Write to Finisher/MACS-ROM error detection (During


DLD method)

[Fault Content]

[Error Type]

[Detection Conditions]

Finisher Stapler Pin NEAR EMPTY


It is detected when any of the following has occurred:

Job Fail

[Fault Content]
An error has occurred during the process of writing data to the Finisher/MACS-ROM (During DLD
method)

Low Staple Sensor ON is detected during power ON and Interlock Close

Low Staple Sensor ON is detected right before the Staple Head Close operation

[Corrective Actions]
Use the Generic FIP to check the Sensor.

[Detection Conditions]

If required, replace the Low Staple Sensor.

Error was detected when writing into the Finisher-ROM (or MACS-ROM on the DCCf450MP).

012-966 Scratch Sheet Compile

Does not operate normally because the ROM content has been erased.

[Corrective Actions]

[Error Type]

If the trouble persists after retrying, replace the Finisher-ROM (or MACS-ROm on the DCCf450MP)
and download again to perform the upgrade.

Operation

[Fault Content]

012-911 Stacker Lower Safety

Scratch Sheet Compile

[Error Type]

[Detection Conditions]

Operation

When abnormal paper (Scratch Sheet), which is notified from the IOT via the Delivered Sheet Break
command, was output to the Compiler

[Fault Content]

[Corrective Actions]

Stacker Lower Safety warning

Use the Generic FIP to check the Sensor.

(Obstruction was found at the bottom of the Stacker Elevator)

If required, replace the Top Cover Interlock.

[Detection Conditions]
The Height Alignment was not successful within 250msec when the Height Adjustment was
performed for output paper to the Stacker Tray (Tray lowering down) in the middle of a job.

012-969 IOT Center Tray Full


[Error Type]

[Corrective Actions]

Operation

Remove all paper from the Stacker and check the operation of the Finisher Stacker No Paper
Sensor. If it is not working, replace it.

012-914 Stacker Tray Staple Set Over Count

[Fault Content]
IOT Center Tray Full

[Detection Conditions]

[Error Type]

When the H-Tra IOT Full Paper Sensor is detected to be ON for 10 successive seconds.

Operation

[Corrective Actions]

[Fault Content]

Use the Generic FIP to check the Sensor.

Stacker Tray Staple Set Over Count

If required, replace the H-Tra IOT Full Paper Sensor.

[Detection Conditions]
The Staple Set Count of the Stacker Tray has exceeded 50 sets during the Staple Set Eject
operation.

[Corrective Actions]
Remove all paper from the Stacker and check the operation of the Finisher Stacker No Paper
Sensor. If it is not working, replace it.

012-965 Stapler Pin near empty


[Error Type]
Operation
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012-xxx FIP

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Version 1.2

016-210 SW Option Fail (HDD Not Exist)

[Detection Conditions]
One of the SW option functions cannot be executed due to insufficient Page Memory capacity.

[Error Type]

[Corrective Actions]

Local Fail

Turn the power OFF then ON.

[Fault Content]

Expand the Memory (Page) of the Controller Board.

[SW optional function not achieved]

016-213 SW Option Fail (Printer CARD Not Exist)

One of the SW option functions cannot be executed due to a HDD error or HDD not installed.

[Detection Conditions]

[Error Type]

The Controller Board HDD was not installed or an error was detected when SW optional function
was enabled.

Local Fail

[Fault Content]

[Option name to be detected]

[SW optional function not achieved]

Internet FAX Kit

Address Book Expansion Kit

One of the SW option functions cannot be executed due to a PRT_CARD error or PRT_CARD not
installed.

Water Marking Kit

Data Security Kit

Annotation

The PRT_CARD was not installed or an error was detected when SW optional function was
enabled.

Scanner Kit

[Option name to be detected]

[Detection Conditions]

[Corrective Actions]

Turn the power OFF then ON.

Internet FAX kit

[Corrective Actions]

Check the HDD connector.

Turn the power OFF then ON.

Install or replace the HDD to the Controller Board.

Install the PRT_CARD if it is not installed.

016-211 SW Option Fail (SysMemory Low)

Replace it if it is installed.

016-214 SW Option Fail (Fax CARD Not Exist)

[Error Type]
Local Fail

[Error Type]

[Fault Content]

Local Fail

[SW optional function not achieved]

[Fault Content]

Insufficient System Memory was detected.

[SW optional function not achieved]

[Detection Conditions]
With SW optional functions set to Available, the System Memory of the Controller Board is
insufficient.

One of the SW optional functions cannot be executed due to a FAX_CARD error or FAX_CARD not
installed.

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON.

The FAX_CARD was not installed or an error was detected when SW optional function was
enabled.

Expand the Memory (Option) of the Controller Board.

[Option name to be detected]

016-212 SW Option Fail (Page Memory Low)


[Error Type]

Turn the power OFF then ON.

Local Fail

Install the FAX_CARD if it is not installed.

[Fault Content]
[SW optional function not achieved]
Insufficient Page Memory was detected.

Replace it if it is installed.

016-215 SW Option Fail (JPEG boad Not Exist)


Local Fail

[Error Type]
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Internet FAX Kit

[Corrective Actions]

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[Fault Content]
[SW optional function not achieved]
An JPEG Board error or JPEG Board not installed was detected.

[Detection Conditions]
The scanner functions cannot be executed due to a JPEG Board error or JPEG Board not installed.

[Corrective Actions]

Version 1.2

[Fault Content]
[SW optional function not achieved]
The PS Kit required for XDOD function was not installed.

[Detection Conditions]
The XDOD functions cannot be executed as the PS Kit not installed.

[Corrective Actions]

Turn the power OFF then ON.

Turn the power OFF then ON.

Install the JPEG Board if it is not installed.

Install the PS Kit.

Replace it if it is installed.

016-216 SW Option Fail (ExtMemory Not Exist)


[Error Type]
Local Fail

[Fault Content]
[SW optional function not achieved]
The system detected that the Extension Memory was not installed.

[Detection Conditions]
Color Scanner or SACAN_ACS functions cannot be executed because the Extension Memory is not
installed.

[Corrective Actions]

016-219 License is required (Printer Kit).


[Error Type]
Local Fail

[Fault Content]
[SW optional function not achieved]
The ROM was replaced without license (Printer Kit SW Key not set).

[Detection Conditions]
Only the Controller ROM was replaced and activated with the SW optional function disabled.
[Option name to be detected]

Printer Kit

[Corrective Actions]

Turn the power OFF then ON.

Turn the power OFF then ON.

Pull out and then insert the IISS Extension Memory (memory on the extension PWB at the side of
the IIT-IPS).

Set the Printer Kit SW key to "Enabled".

If the problem persists, replace the ExtPWB.

016-217 SW Option Fail (Controller ROM not Printer kit)


[Error Type]
Local Fail

[Fault Content]
[SW optional function not achieved]
Controller ROM does not support Printer Kit.

[Detection Conditions]

016-220 S2X unrecoverable error


[Error Type]
Local Fail

[Fault Content]
The High Compression PDF Board (S2X) has a fatal error

[Detection Conditions]
A unrecoverable error was detected at the S2X PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, replace the S2X PWB.

The Controller ROM does not support the appropriate options when SW optional function was
enabled.

016-221 S2X communication error

[Option name to be detected]

[Error Type]

Printer Kit

[Corrective Actions]
Turn the power OFF then ON.
Upgrade the firmware in the Controller ROM that supports Printer Kit.

016-218 PS KIT Not Exist for XDOD


[Error Type]
Local Fail

Local Fail

[Fault Content]
The High Compression PDF Board (S2X) Communication failure

[Detection Conditions]
Communication with the S2X PWB has failed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, replace the S2X PWB.

016-222 S2X self-diag error

016-226 S2X IIT Connection Error

[Error Type]

[Error Type]

Local Fail

Local Fail

[Fault Content]

[Fault Content]

An error has occurred in the self-diagnostics of the High Compression PDF Board (S2X)

[Detection Conditions]

IISS-S2X Communication Failure

[Detection Conditions]

An error has occurred in the S2X PWB self-diagnostics.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, replace the S2X PWB.

016-223 S2X SDRAM Error


[Error Type]
Local Fail

[Fault Content]
The High Compression PDF Board (S2X) failed the SDRAM Write/Read Test

[Detection Conditions]

The S2X PWB failed to detect the video clocks sent from the IIT.

[Corrective Actions]
1.

Check the cabling between the IISS-S2X.

2.

If NG, replace the cable.

3.

If NG after replacing the cable, replace the S2X PWB.

4.

If NG after replacing the S2X PWB, replace the Ext PWB.

5.

If NG after replacing the Ext Board, replace the S2X PWB.

016-227 S2X DDR Error


[Error Type]
Local Fail

The S2X PWB has failed the Write/Read test of the internal SDRAM.

[Corrective Actions]
1.
2.

[Fault Content]
The High Compression PDF Board (S2X) failed the DDR Write/Read Test

Pull out and insert the SDRAM memory to check the installation.
Replace the S2X PWB.

016-224 S2X PCI Reg Error


[Error Type]
Local Fail

[Fault Content]
The High Compression PDF Board (S2X) failed the PCI Register Write/Read Test

[Detection Conditions]
The S2X PWB failed the Write/Read test of the internal DDR memory.

[Corrective Actions]
Replace the S2X PWBA.

016-228 S2X Image Processing Error


[Error Type]
Local Fail

[Detection Conditions]
The S2X PWB has failed to access to the internal PCI space.

[Fault Content]
The High Compression PDF Board (S2X) failed the Image Processing Test

[Corrective Actions]
1.

Pull out and insert the SDRAM memory to check the installation.

2.

Replace the S2X PWB.

016-225 S2X ROM CheckSum Error


[Error Type]
Local Fail

[Fault Content]
The High Compression PDF Board (S2X) failed the ROM CheckSum

[Detection Conditions]
S2X PWB failed the ROM Check Sum Test.

[Corrective Actions]

[Detection Conditions]
The S2X PWB failed the desired value comparison of the high-compression process results using
the internal test patterns.

[Corrective Actions]
1.

Pull out and insert the SDRAM memory to check the installation.

2.

Replace the S2X PWBA.

016-229 SW Option Fail (FCW-UI Not Exist)


[Error Type]
Local Fail

[Fault Content]
[SW optional function not achieved]

Replace the S2X PWBA.


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FCW Panel not connected

[Fault Content]

[Detection Conditions]
The HB-UI is connected when the FCW Panel option is set.

MRC HW Initialize Error

[Detection Conditions]

[Corrective Actions]
Disconnect the HB-UI and connect the FCW-UI.

Version 1.2

Error has occurred during initialization of the High Compression Board

[Corrective Actions]

016-230 License is required (PS ImageLog Kit)

Replace the High Compression Board.

[Error Type]

If the problem persists, contact the Development Dept. to request for investigation.
If the cause of error is not clear, perform the following and check whether the status has improved.

Local

[Fault Content]
[SW optional function not achieved] The PS-ROM was installed with "SW key: Image Log Kit for PS"
in disabled state.

[Detection Conditions]
The PS-ROM was installed in a machine where SW key: "Image Log Kit Enabled" and SW key:
"Image Log Kit for PS Disabled" are specified.

Replace the Main PWBA.

[Error Type]
Local Fail

[Fault Content]
[SW optional function not achieved] Any one of the SW optional functions cannot be used because
the USB Host has a failure/is not installed.

[Detection Conditions]

Set "SW key: Image Log Kit" to "Enabled".

When the SW optional function is being enabled, the USB port (and USB Host Card) for the
Controller board was detected to be not installed or having errors.

016-231 SW Option Fail (Image Ext PWB Not Exist)


[Error Type]

Replace the Memory Modules on the Main PWBA

016-233 SW Option Fail (USB Host Not Exist)

When the "PS-ROM" is installed in the machine, the image log function cannot operate unless the
"Image Log Kit for PS" has been purchased (separate purchase).

[Corrective Actions]

[Corrective Actions]
Turn the power OFF then ON.

Local Fail

If the problem persists, install the USB Host Card on the Controller board.

[Fault Content]
[SW optional function not achieved]

016-234 XCP Out of Memory Error

Any one of the SW Options cannot be realized due to failures/non-installation of the Image Ext
PWB.

[Error Type]

[Detection Conditions]
When the SW Option function is set to "Enabled", the Controller Board either detected that the
Image Ext PWB is not installed, or the Image Ext PWB has failed.
"Option Name targeted for detection"

local

[Fault Content]
Lack of memory causes the XCP to stop.

[Detection Conditions]
The software module that runs Java within the Controller has ran out of memory and became unable
to continue operating.

Thumbnail SW Option
Preview SW Option
Image Lock SW Option

[Corrective Actions]
Turn the power OFF then ON.

[Corrective Actions]
1.

Turn the power OFF then ON.

2.

Initialize the HDD.

If the problem persists, carry out the following procedure:

016-235 XCP Internal Error

The Image Extension Kit (Ama + toto board) has a failure or is not installed. Replace or install it.

[Error Type]

016-232 MRC HW Initialize Error


[Error Type]
Local Fail

local

[Fault Content]
Another internal error causes the XCP function to stop.

[Detection Conditions]
It has been detected that the JVM has stopped due to an internal error.

Login as System Administrator at CWIS, select [Properties] tab, [Security] -> [Plug-in Settings] ->
[List of Embedded Plug-ins], register the authentication custom plug-in and reboot the machine.

[Corrective Actions]
1.

Turn the power OFF then ON.

2.

Initialize the HDD.

016-238 Custom svc not active

016-236 XCP not active

[Error Type]
Local

[Error Type]

[Fault Content]

Local

Custom service not activated error

[Fault Content]

[Detection Conditions]

XCP not activated error

When the SecSys Task detected the following condition during Start Up.

[Detection Conditions]

(Condition 2) The Authentication Mode is Custom Authentication and the Custom Service
Management
selection
service
status
has
not
become
"Active".
(PFV_SELECTION_SERVICE_CUSTOM_SERVICE)

When the SecSys Task detected any of the following conditions during Start Up.
(Condition 1) The Authentication Mode is Custom Authentication and the embedded plug-in feature
has become disabled.
(Condition 2) The Authentication Mode is Custom Authentication and the XPC smart card selection
service status has not become "Active". (PFV_SELECTION_SERVICE_XCP_SMARTCARD)

[Corrective Actions]
Turn the power OFF and ON.
If the problem persists, perform the following:

[Corrective Actions]

Input the software key for the External Access Kit.

Turn the power OFF and ON.


If the problem persists, perform checks as follows:

016-239 Auth contents not exist

1.

[Error Type]

Enable the embedded plug-in feature.


For UI Panel:

Local

Login as System Administrator, select [System Settings] -> [Common Service Settings] ->
[Plug-in Settings], set [Embedded Plug-ins] to [Enabled] and reboot the machine.
For CWIS:

Authentication custom service not registered error

[Detection Conditions]

Login as System Administrator, select [Properties] tab, [Security] -> [Plug-in Settings] ->
[Plug-in Settings], enable [Plug-in Settings] and reboot the machine.
2.

[Fault Content]

When the SecSys Task detected the following condition during Start Up.
(Condition 1) The Authentication Mode is Custom Authentication and the authentication custom
service is not registered.

Input the software key for the Authentication Customization Kit.

016-237 Auth plugin not active

[Corrective Actions]

[Error Type]

Turn the power OFF and ON.

Local

If the problem persists, perform the following:

[Fault Content]

Register the authentication custom service.

Authentication custom plug-in not activated error

016-240 S2X NVM CheckSum Fail

[Detection Conditions]

[Error Type]

When the SecSys Task detected any of the following conditions during Start Up.

Local Fail

(Condition 1) The Authentication Mode is Custom Authentication and the authentication custom
plug-in is not registered.

[Fault Content]

(Condition 2) The Authentication Mode is Custom Authentication and the authentication custom
plug-in is not activated.

[Detection Conditions]

The High Compression PDF Board (S2X) failed the NVM CheckSum

(Condition 3) Failure when reading the file of authentication custom plug-in.

[Corrective Actions]

S2X failed the NVM CheckSum Test.

[Corrective Actions]

Turn the power OFF and ON.


If the problem persists, perform the following:
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Replace the S2X PWB Board (NVM memory is attached to the base).

016-241 SW Option Fail (SIP_FAX Not Exist)


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[Fault Name]
SW Option Fail (SIP_FAX Not Exist)

[Error Type]
Local

[Fault Content]
<SW optional function not achieved> The NGN optional function did not become available because
the SIP_FAX SW Key is not enabled.

[Detection Conditions]
When the NGN optional function is set to "Enabled", the SIP_FAX SW Key is not enabled.

[Corrective Actions]
Purchase the SIP_FAX Kit. (Only for customers who had not purchased it)

Version 1.2

[Error Type]
Sub

[Fault Content]
[SW optional function not achieved] Because the Hybrid Watermark detection H/W is not installed,
the SW option (Secure Watermark Kit) did not become available.

[Detection Conditions]
When the SW optional function is being enabled, the system detected that the Hybrid Watermark
Detection H/W is not installed. This is detected prior to 016-313.
Option name to be detected
"Secure Watermark Kit"

[Corrective Actions]

016-310 ssmm Job Log Full

Check the installation of the Hybrid Watermark Detection H/W. If it is installed, turn the power OFF
then ON. If the problem persists, it could be due to detection error. Replace the Hybrid Watermark
Detection H/W or the IISS Board.

[Error Type]

If the problem persists, perform the following procedure:

Enable the SIP_FAX SW Key.

system fail

[Fault Content]
SSMM job log full

[Detection Conditions]
A job log file was not gotten from the external application (AWAS) and the number of files stored
exceeded the specified value (280).

[Corrective Actions]
Get a job log file from the external application (AWAS) via SSMI. After that turn the power OFF then
ON.
If the problem persists, perform the following:
Get a job log file from the external application (AWAS) via SSMI. After that turn the power OFF then
ON.

016-311 No Scanner that Should Be


[Error Type]
Sub System Fail

[Fault Content]
Scanner is not installed although scanner is a standard equipment.

[Detection Conditions]
The system detected that the scanner was not installed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Install or replace the I/F between the scanner and the Main Processor.

2.

If the problem persists, perform the following procedure to repair it.

OF-01 Common System Fail

016-312 SW Option Fail (Hybrid WaterMark Not Exist)

OF-01 Common System Fail

016-313 Hybrid WaterMark setting mismatch


[Error Type]
Sub

[Fault Content]
The SW option (Secure Watermark Kit) did not become enabled

[Detection Conditions]
The Hybrid WaterMark Detection H/W was detected but the SW option (Secure Watermark Kit) did
not become enabled. The detection timing is only during power ON/reboot, and is performed after
016-312.

[Corrective Actions]
Enable the SW option (Secure Watermark Kit).
If the problem persists, perform the following procedure:
OF-01 Common System Fail

016-314 SW Option Fail (Hybrid WaterMark Not Exist)


[Error Type]
system fail

[Fault Content]
[SW optional function not achieved]
The board for detecting the back (side 2) of a document is not installed. Therefore [Paper Security]
is unavailable.

[Detection Conditions]
When the SW optional function is set to Available and DADF: PF1.5 and IIT:PF1-BW are
combined, the machine with two HWM boards (for the face and the back) is supposed to detect
Protection Code for both sides in scanning them simultaneously. However, when only either of the
boards is installed, the Paper Security function is available for the detected side.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON.

Turn the power OFF then ON. If the problem persists, perform the following:

Install the board for detecting the back (side 2) of a document if it is not installed.

1.

Remove and insert the Page Memory (standard).

If the problem persists, perform the following:

2.

Replace the Page Memory (standard).

OF-01 Common System Fail

If the problem persists, perform the following.


OF-01 Common System Fail

016-315 IIT Interface Fail


[Error Type]
Sub System Fail

016-318 Page Memory Broken- Option


[Error Type]
Sub System Fail

[Fault Content]
IF between IIT and Controller broken

[Fault Content]
Page Memory (Option) broken.

[Detection Conditions]
An error in the I/F between the scanner and the Main Processor was detected.

[Detection Conditions]
The system detected an error in the Page Memory (option) of the scanner.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

[Corrective Actions]

1.

Reinstall or replace the IF between the scanner and the Main Processor.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Replace the Controller board or the IISS.

1.

Remove and insert the Page Memory (option).

If the problem persists, perform the following.

2.

Replace the Page Memory (option).

OF-01 Common System Fail

If the problem persists, perform the following.


OF-01 Common System Fail

016-316 Page Memory Not Detected


[Error Type]
Sub System Fail

016-319 Long Boot Diag IIT Interface Fail


[Fault Name]
Long Boot Diag IIT Interface Fail

[Fault Content]
Page Memory (Standard) cannot be detected.

[Error Type]
Subsystem

[Detection Conditions]
The system detected that the Page Memory (standard) of the scanner was not installed.

[Fault Content]
IF between IIT and Controller broken (OS detection)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert the Page Memory (standard).

2.

Replace the Page Memory (standard).

[Detection Conditions]
An error in the I/F between the scanner and the Main Unit was detected.

[Corrective Actions]

If the problem persists, perform the following.

Turn the power OFF/ON. If the problem persists, do the following:

OF-01 Common System Fail

1. Install or replace the I/F between the scanner and the Main Unit.

016-317 Page Memory Broken- Standard


[Error Type]
Sub System Fail

2. Replace the ESS PWB or the IISS PWB.

016-320 Document Formatter Fatal Error


[Error Type]

[Fault Content]
Page Memory (Standard) broken.

Sub System Fail

[Fault Content]

[Detection Conditions]

The Document Formatter S/W of the CopyServer function has a fatal error

The system detected an error in the Page Memory (standard) of the scanner.
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016-xxx FIP
[Detection Conditions]
A software error was detected when documents were converted.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

016-321 Fax Module Error


[Error Type]
Sub System Fail

[Fault Content]
Fax related error at booting

[Detection Conditions]
SysCheckFax() returned error. When PFNOTEXIST is returned, the system is determined to have a
configuration without Fax.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-07 FAX System Fail

016-322 JBA Account Full


[Error Type]
Sub System Fail

[Fault Content]
JBA Accounting Data Full

[Detection Conditions]
The cumulated accounting data reached the specified value (15,000).

[Corrective Actions]
1.

After an external Accounting Server has read the accounting data, turn the power OFF then ON.

2.

If the problem persists, refer to the following to repair the problem.


OF-01 Common System Fail

016-323 B-Formatter Fatal Error


[Error Type]
Sub Fail

[Fault Content]
Fatal Error has occurred in the B-Formatter task

[Detection Conditions]
An unrecoverable error was detected in the image conversion processing section of the B-Formatter
task used for sending Fax from the extended Mailbox for "Multi-Send using Instruction Manual" or "
Multi-Send UI"

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, refer to the following to repair it.
There is no need to change the ESS-PWB.

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Version 1.2
OF-01 Common System Fail

016-324 Scheduled Image Overwrite


[Error Type]
Sub Fail

[Fault Content]
Scheduled Image Overwrite

[Detection Conditions]
SysCon is issued when it is time to perform the Scheduled Image Overwrite.

[Corrective Actions]
Wait until the Scheduled Image Overwrite has completed.
To cancel it, turn the power OFF and ON.

016-325 Using Personal Certificate


[Error Type]
sub

[Fault Content]
Using Personal Certificate

[Detection Conditions]
The IC Card personal certificate is set in the certificate for signing.

[Corrective Actions]
Set system data 790-389 to 0.

016-326 Cont-UI Cable Connection Fail


[Error Type]
Sub

[Fault Content]
Cont-UI Cable Connection Fail

[Detection Conditions]
The controller has detected a failure at its cable connection with the UI

[Corrective Actions]
Turn the power OFF and ON
If the problem persists, perform the following:
1.

Check the connection of the cable between the controller and UI.

2.

Replace the cable.

016-327 BackPlane Connection Fail


[Error Type]
Sub

[Fault Content]
BackPlane Connection Fail

[Detection Conditions]
The controller has detected a failure at its connection with the BackPlane

1.

[Corrective Actions]

Remove and insert ESS RAM DIMM #1.

Turn the power OFF and ON.

2.

Replace ESS RAM DIMM #1.

If the problem persists, perform the following:

3.

Replace the Controller board.

1.

Pull out and reinsert the controller.

016-328 Cont-MCU Cable Connection Fail

016-331 Cont System Memory Fail-2


[Error Type]
System Fail

[Error Type]

[Fault Content]

Sub

Cont SystemMemory Diagnostic Fail-2

[Fault Content]
Cont-MCU Cable Connection Fail

[Detection Conditions]
The memory size that is installed in Slot 2 is detected to be outside the specification value.

[Detection Conditions]
The controller has detected a failure at its cable connection with the MCU

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

[Corrective Actions]
Turn the power OFF and ON.

1.

If the problem persists, perform the following:

2.

Replace ESS RAM DIMM #2.

1.

Check the connection of the cable between the controller and MCU.

3.

Replace the Controller board.

2.

Replace the cable.

016-329 Long Boot Diag Page Memory Not Detected Fail

016-332 Cont System Memory Fail-3


[Error Type]
System Fail

[Fault Name]
Long Boot Diag Page Memory Not Detected Fail

[Fault Content]
Cont SystemMemory Diagnostic Fail-3

[Error Type]
Subsystem

[Detection Conditions]
The total memory size that is installed in Slot 1 and 2 is detected to be outside the specification
value.

[Fault Content]
Page Memory (Standard) cannot be detected (OS detection)

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

Controller Section Page Memory (Standard) was detected to be not installed.

1.

[Corrective Actions]
Turn the power OFF/ON. If the problem persists, do the following:
1. Remove and reinstall the Page Memory (Standard)
2. Replace the Page Memory (Standard)

016-330 Cont System Memory Fail-1


[Error Type]
System Fail

[Fault Content]
Cont SystemMemory Diagnostic Fail-1

[Detection Conditions]
The memory size that is installed in Slot 1 is detected to be outside the specification value.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

Remove and insert ESS RAM DIMM #2.

Remove and insert ESS RAM DIMM #1 and ESS RAM DIMM #2.

2.

Replace ESS RAM DIMM #1 and ESS RAM DIMM #2.

3.

Replace the Controller board.

016-333 Long Boot Diag Page Memory Broken Standard Fail


[Fault Name]
Long Boot Diag Page Memory Broken Standard Fail

[Error Type]
Subsystem

[Fault Content]
Page Memory (Standard) broken (OS detection)

[Detection Conditions]
Controller Section Page Memory (Standard) error was detected.

[Corrective Actions]
Turn the power OFF/ON. If the problem persists, do the following:

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016-xxx FIP
1. Remove and reinstall the Page Memory (Standard)
2. Replace the Page Memory (Standard)

016-334 Long Boot Diag Page Memory Broken Option Fail


[Fault Name]
Long Boot Diag Page Memory Broken Option Fail

[Error Type]
Subsystem

[Fault Content]
Page Memory (Option) broken (OS detection)

[Detection Conditions]
Controller Section Page Memory (Option) error was detected.

[Corrective Actions]
Turn the power OFF/ON. If the problem persists, do the following:

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Version 1.2
5.

Replace the Controller board.

016-337 Cont ProgramROM Fail-3


[Error Type]
System Fail

[Fault Content]
Cont ProgramROM Diagnostic Fail-3

[Detection Conditions]
Program ROM2 write command has failed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert ESS ROM DIMM #2.

2.

Replace ESS ROM DIMM #2.

3.

Replace the Controller board.

1. Remove and reinstall the Page Memory (Option)

016-338 Cont FontROM Fail-1

2. Replace the Page Memory (Option)

[Error Type]

016-335 Cont ProgramROM Fail-1


[Error Type]
System Fail

[Fault Content]
Cont ProgramROM Diagnostic Fail-1

[Detection Conditions]
The Checksum of Program ROM2 does not match.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

System Fail

[Fault Content]
Cont FontROM Diagnostic Fail-1

[Detection Conditions]
The Font ROM ID that is installed OnBoard is detected to be outside the specification value.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Replace the Printer Kit.

2.

Replace the Controller board.

1.

Replace ESS ROm DIMM #2.

016-339 Cont FontROM Fail-2

2.

Replace the Controller board.

[Error Type]

016-336 Cont ProgramROM Fail-2


[Error Type]
System Fail

[Fault Content]
Cont ProgramROM Diagnostic Fail-2

[Detection Conditions]
Program ROM1 write command has failed.

System Fail

[Fault Content]
Cont FontROM Diagnostic Fail-2

[Detection Conditions]
The Font ROM ID that is installed in Slot 1 is detected to be outside the specification value.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert ESS Font ROM DIMM #1.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Replace ESS Font ROM DIMM #1.

1.

Remove and insert ESS ROM DIMM #1.

3.

Remove and insert the Printer Kit.

Replace ESS ROM DIMM #1.

4.

Replace the Printer Kit.

3.

Remove and insert the Printer Kit.

5.

Replace the Controller board.

4.

Replace the Printer Kit.

[Corrective Actions]

2.

016-340 Cont FontROM Fail-3

[Error Type]

[Fault Name]

System Fail

[Fault Content]

Long Boot Diag Timer Fail

[Error Type]

Cont FontROM Diagnostic Fail-3

[Detection Conditions]

Subsystem

[Fault Content]

The Font ROM ID that is installed in Slot 2 is detected to be outside the specification value.

[Corrective Actions]

Timer Fail (OS detection)

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert ESS Font ROM DIMM #2.

A Timer error was detected.

[Corrective Actions]

2.

Replace ESS Font ROM DIMM #2.

Turn the power OFF/ON. If the problem persists, do the following:

3.

Replace the Controller board.

1. If an NVM PWB exists, replace the NVM PWB.

016-341 Cont FontROM Fail-4


[Error Type]
System Fail

2. Replace the ESS PWB

016-345 Cont NV-Memory Fail


[Error Type]

[Fault Content]
Cont FontROM Diagnostic Fail-4

System Fail

[Fault Content]

[Detection Conditions]
The Checksum of Font ROM that is installed in Slot 2 does not match.

Cont NV-Memory Diagnostic Fail

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

The data of the header address is detected to be 0x00.

[Corrective Actions]

1.

Remove and insert ESS Font ROM DIMM #2.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Replace ESS Font ROM DIMM #2.

1.

Replace the NV-RAM board.

3.

Replace the Controller board.

2.

Replace the Controller board.

016-342 Cont RTC Fail

016-347 Cont PageMemory Fail

[Error Type]

[Error Type]

System Fail

[Fault Content]

System Fail

[Fault Content]

Cont RTC Diagnostic Fail

[Detection Conditions]

Cont PageMemory Diagnostic Fail

[Detection Conditions]

The range of RTC time is out of the specification value (E.g. Day 36 Month 13)
The time is not moving forward

The memory size that is installed in Slot 2 is detected to be outside the specification value.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following:

Turn the power OFF then ON.

1.

Remove and insert the Page Memory (option).

If the problem persists, perform the following procedures in sequence.

2.

Replace the Page Memory (option).

1.

Replace the failed component.

3.

Replace the Controller board.

2.

Replace the Controller Board.

016-343 Long Boot Diag Timer Fail

016-348 Cont PageMemory Fail-2


[Error Type]
system fail

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016-xxx FIP
[Fault Content]
Cont PageMemory Fail-2

[Detection Conditions]
An error occurred in the W/R/V test on the Page Memory.

[Corrective Actions]

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Version 1.2

[Detection Conditions]
An error occurred during W/R/V test of PCI Config interval.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert the UI card.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Replace the UI card.

1.

Check the Page Memory for contact.

3.

Replace the Controller board.

2.

Replace the Page Memory.

016-362 Cont UI Fail-2

3.

Replace the Controller board.

[Error Type]

016-350 Cont SEEP-ROM Fail-1


[Error Type]
System Fail

[Fault Content]
Cont SEEP-ROM Diagnostic Fail-1

[Detection Conditions]
The Product ID cannot be obtained.

[Corrective Actions]

System Fail

[Fault Content]
Cont UI Diagnostic Fail-2

[Detection Conditions]
UI Communication error has occurred.
An error occurred during W/R/V test of VRAM. The Command/Status line is normal if entering the
Long Boot Mode.

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following:

Turn the power OFF then ON. If the problem persists, perform the following:

1.

Check SEEPROM for contact (a bent pin, etc.).

1.

Disconnect and connect the UI cable.

Check the Controller board and the BP board for contact (disconnected cable, etc.).

2.

Remove and insert the UI card.

Replace the Controller board.

3.

Replace the UI cable.

4.

Replace the UI card.

2.
3.

016-351 Cont SEEP-ROM Fail-2


[Error Type]
System Fail

[Fault Content]
Cont SEEP-ROM Diagnostic Fail-2

[Detection Conditions]
An error occurred during W/R/V test.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Check SEEPROM for contact (a bent pin, etc.).

2.

Check the Controller board and the BP board for contact (disconnected cable, etc.).

3.

Replace the Controller board.

016-360 Cont UI Fail-1


[Error Type]
System Fail

[Fault Content]
Cont UI Diagnostic Fail-1

5.

Replace the UI.

6.

Replace the Controller board.

016-363 Cont LyraCard Fail


[Error Type]
System Fail

[Fault Content]
Cont JPEG Card diagnosed as having a failure

[Detection Conditions]
An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert the Lyzer card.

2.

Remove and insert the JPEG board.

3.

Replace the Lyzer card.

4.

Replace the JPEG board.

5.

Replace the Controller board.

016-364 Cont USB2.0 Host Fail

4.

[Error Type]
System Fail

[Fault Content]

016-367 Cont HDD Fail-2


[Error Type]

Cont USB2.0 Host Diagnostic Fail

[Detection Conditions]

System Fail

[Fault Content]

An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register.

[Corrective Actions]

Cont HDD Diagnostic Fail-2

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following:
1.

Remove and insert the Lyzer card.

Replace the Controller board.

An error occurred during W/R/V test of HDD.

[Corrective Actions]

2.

Remove and insert the USB 2.0 Host card.

Turn the power OFF then ON. If the problem persists, perform the following:

3.

Replace the Lyzer card.

1.

Disconnect and connect the HDD cable.

4.

Replace the USB2.0Host card.

2.

Remove and insert the HDD.

5.

Replace the Controller board.

3.

Replace the HDD and the HDD cable.

4.

Replace the Controller board.

016-365 Cont USB2.0 Device Fail


[Error Type]
System Fail

016-368 Cont Torino Fail


[Error Type]

[Fault Content]
Cont USB2.0 Device Diagnostic Fail

System Fail

[Fault Content]

[Detection Conditions]
An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register.

Cont Torino Diagnostic Fail

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register.

[Corrective Actions]

1.

Remove and install the Lyzer card.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Remove and install the USB 2.0 Device card.

1.

Remove and insert the Lyzer card.

3.

Replace the Lyzer card.

2.

Remove and insert the Torino board.

4.

Replace the USB 2.0 Device card.

3.

Replace the Lyzer card.

5.

Replace the Controller board.

4.

Replace the Torino board.

016-366 Cont HDD Fail-1

5.

Replace the Controller board.

[Error Type]
System Fail

016-369 Cont S2X PWB Fail


[Error Type]

[Fault Content]
Cont HDD Diagnostic Fail-1

System Fail

[Fault Content]

[Detection Conditions]
An error has occurred during IDE Controller check (ideDrv equivalent)

Cont S2X Board Diagnostic Fail

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:

An error occurred during W/R/V test of PCI Config interval.

[Corrective Actions]

1.

Disconnect and connect the HDD cable.

Turn the power OFF then ON. If the problem persists, perform the following:

2.

Remove and insert the HDD.

1.

Remove and insert the Lyzer card.

3.

Replace the HDD and the HDD cable.

2.

Remove and insert the S2X board.

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3.

Replace the Lyzer card.

4.

Replace the S2X board.

5.

Replace the Controller board.

016-370 Cont Fail


[Error Type]
system fail

[Fault Content]
Cont Rendering Engine diagnosed as having a failure

[Detection Conditions]
A defect was detected during a diagnostic check of the Rendering Engine.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following.
1.

Replace the Controller board.

016-371 Cont USB1.1 Host Fail


[Error Type]
system fail

[Fault Content]
Cont USB1.1 Host diagnosed as having a failure.

[Detection Conditions]
A defect was detected during a diagnostic check of USB1.1Host (No communication with the Fax
Card could be established).

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following:
1.

Check the cable for connection.

2.

Replace the cable.

3.

Replace the Fax Card.

4.

Replace the Controller board.

016-372 Cont HDD FileSystem Fail-A


[Error Type]
sub

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Version 1.2

[Error Type]
sub

[Fault Content]
Cont HDD FileSystem Fail-B

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition B).

[Corrective Actions]
Do this procedure.
1.

Power OFF then ON.

2.

Initialize the HDD.

016-374 Cont HDD FileSystem Fail-C


[Error Type]
sub

[Fault Content]
Cont HDD FileSystem Fail-C

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition C).

[Corrective Actions]
Do this procedure.
1.

Power OFF then ON.

2.

Initialize the HDD.

016-375 Cont HDD FileSystem Fail-D


[Error Type]
sub

[Fault Content]
Cont HDD FileSystem Fail-D

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition D).

[Corrective Actions]
Do this procedure.

[Fault Content]
Cont HDD FileSystem Fail-A

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition A).

[Corrective Actions]
Do this procedure.
1.

Power OFF then ON.

2.

Initialize the HDD.

016-373 Cont HDD FileSystem Fail-B

1.

Power OFF then ON.

2.

Initialize the HDD.

016-376 Cont HDD FileSystem Fail-E


[Error Type]
sub

[Fault Content]
Cont HDD FileSystem Fail-E

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition E).

[Corrective Actions]

[Error Type]

Do this procedure.
1.

Power OFF then ON.

2.

Initialize the HDD.

016-377 Cont HDD FileSystem Fail-F

sub

[Fault Content]
Cont HDD FileSystem Fail-I

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition I).

[Error Type]

[Corrective Actions]

sub

Do this procedure.

[Fault Content]
Cont HDD FileSystem Fail-F

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition F).

[Corrective Actions]
Power OFF then ON.

2.

Initialize the HDD.

016-378 Cont HDD FileSystem Fail-G

Power OFF then ON.

2.

Initialize the HDD.

016-381 Cont HDD FileSystem Fail-J


[Error Type]

Do this procedure.
1.

1.

sub

[Fault Content]
Cont HDD FileSystem Fail-J

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition J).

[Error Type]

[Corrective Actions]

sub

Do this procedure.

[Fault Content]
Cont HDD FileSystem Fail-G

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition G).

[Corrective Actions]
Power OFF then ON.

2.

Initialize the HDD.

016-379 Cont HDD FileSystem Fail-H

Power OFF then ON.

2.

Initialize the HDD.

016-382 Cont HDD FileSystem Fail-P


[Error Type]

Do this procedure.
1.

1.

sub

[Fault Content]
Cont HDD FileSystem Fail-P

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition P).

[Error Type]

[Corrective Actions]

sub

Do this procedure.

[Fault Content]
Cont HDD FileSystem Fail-H

[Detection Conditions]
Boot Diag detected a logic error with HDD (Partition H).

[Corrective Actions]
Power OFF then ON.

2.

Initialize the HDD.

Power OFF then ON.

2.

Initialize the HDD.

016-400 802.1x authentication failure


[Error Type]

Do this procedure.
1.

1.

Info

[Fault Content]
802.1x Authentication Error (incorrect user name or password)

016-380 Cont HDD FileSystem Fail-I


Version 1.2

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Version 1.2

[Detection Conditions]

[Detection Conditions]

1.

The user name or password that has been set in the machine is incorrect.

1.

2.

The settings are different from those in the "authentication device" switch that is physically
connected to the machine via the network.

[Corrective Actions]

The root server certificate for the authentication server is not stored in the machine or it is
mismatched.

[Corrective Actions]

1.

Store the root server certificate for the authentication server in the machine.

1.

Enter the correct user name or password for 802.1x authentication from the machine panel.

2.

2.

Check the settings in the "authentication device" switch that is physically connected to the machine
via the network.

If the root certificate of the server certificate cannot be obtained, disable the 802.1x setting item
"Verify Server Certificate" in the device.

016-404 802.1x inside failure

016-401 802.1x EAP type not supported

[Error Type]

[Error Type]
Info

Info

[Fault Content]

[Fault Content]
802.1x Authentication Method Mismatch (the authentication server does not support the
authentication method of the machine)

Other 802.1x Authentication Errors

[Detection Conditions]
An internal error has occurred in the 802.1x supplicant function of the machine.

[Detection Conditions]
A Fail signal, which indicates that the authentication method set in the machine cannot be
processed, was received from the "authentication device" switch that is physically connected to the
machine via the network.

[Corrective Actions]
Set the authentication method of the machine to be the same as the one set in the authentication
server.

1.

Repeat the operation.


If the problem persists, obtain the log and contact the Support Department for instructions.

016-405 Certificate DB File error


[Error Type]

Check the 802.1x authentication method from the UI.

016-402 802.1x authentication failure by timing out

info

[Fault Content]
Certificate data base file is wrong.

[Error Type]
Info

[Detection Conditions]
When certificate database file is loaded while system is on, header error and size error are detected.

[Fault Content]
802.1x Authentication Timeout (there was no response signal from the "authentication device")

[Corrective Actions]
Errors with certificate database file were detected. Start "Initialize certificate" under Maintenance.

[Detection Conditions]
The authentication was timed-out because there was no response signal from the "authentication
device" switch that is physically connected to the machine via the network.

[Corrective Actions]
Check the switch settings and network connections of the "authentication device" switch that is
physically connected to the machine via the network and connect it properly.
If the problem persists, check the settings of the switch that the device is connected to and the
network connection.

016-406 802.1x client certificate failure


[Error Type]
info

[Fault Content]
An error in setting up Client Certificate for 802.1x authentication

[Detection Conditions]
Although EAP-TLS" is selected as the authentication method for 802.1x authentication, SSL Client
Certificate is not set up or deleted.

016-403 802.1x certificate failure


[Error Type]
Info

[Fault Content]
802.1x Authentication Certificate Mismatch

An incorrect protocol signal was received from the authentication server.

[Corrective Actions]

[Corrective Actions]
1.

Store SSL Client Certificate in this machine and set it up as SSL Client Certificate.

2.

If SSLClient Certificate cannot be set up, select an authentication method other than "EAP-TLS".

016-407 XCP Plugin Secrity Exception

[Error Type]

[Error Type]

info

[Fault Content]

info

[Fault Content]

Security Exception due to plug-in

[Detection Conditions]

The plug-in class file version is not supported.

[Detection Conditions]

The Package Management function has detected Security Exception.

[Corrective Actions]

The Package Management function has detected an unsupported class file version.

[Corrective Actions]

Correct the plug-in and then install it again.

Correct the plug-in and then install it again.

016-408 XCP Invalid Plugin

016-412 XCP Plugin Misc Error

[Error Type]

[Error Type]

info

[Fault Content]

info

[Fault Content]

The plug-in file is invalid.

[Detection Conditions]

A plug-in error under Miscellaneous

[Detection Conditions]

The Package Management function has detected the damaged Jar file.

The Package Management function has detected the plug-in has caused an error that is included in
a miscellaneous group of errors.

[Corrective Actions]
Correct the plug-in and then install it again.

016-409 XCP Plugin Version Incompatible


[Error Type]
info

[Corrective Actions]
Correct the plug-in and then install it again.

016-413 Couldnt detect proxy server automatically.


[Error Type]
info

[Fault Content]
Plug-in Version Mismatch

[Fault Content]
Auto detection of the proxyhas failed.

[Detection Conditions]
The Package Management function has detected a version mismatch.

[Detection Conditions]
The proxy server could not be detected automatically.

[Corrective Actions]

When the proxy server is not manually set up, an automatic attempt is made to obtain the proxy
server setting from the DHCP server. Howerver, the attempt has failed.

Correct the plug-in and then install it again.

016-410 XCP_PLUGIN_PROPERTY_INVALID

For the details, see below:

[Error Type]

info

[Fault Content]
The plug-in definition file is invalid.

[Detection Conditions]
The Package Management function has detected the invalid definition file.

[Corrective Actions]

The PAC file could not be obtained. (Timeout/Connection error)

The PAC file could not be obtained. (No PAC file/Too large)

PAC File URL info could not be obtained. (Timeout)

PAC File URL info could not be obtained. (No URL is included in the response to the inquiry.)

Check the following:

016-411 XCP_UNSUPPORTED_CLASS_VERSION

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

[Corrective Actions]

Correct the plug-in and then install it again.

Version 1.2

The contents of the obtained PAC file have a problem. (An error occurred during the running of
JavaScript.)

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the default Gateway setting

the subnet mask setting

the DNS Server address setting

016-xxx FIP

Troubleshooting

Troubleshooting
016-xxx FIP

If despite the confirmation of the above settings, the situation has not improved, contact the network
administrator for advice because there is a possibility of a network failure, DHCP Server failure, or
an improper DHCP Server setting. (For example, if the DHCP Server is not set up in the way that
allows it to give back the proxy server address, an error of this code will occur.)
The Network Environment check items are as follows:

The HTTP server that provides the PAC file (CFILE) is operating normally, or the server can be
reached on the network.

The contents of the PAC file have no mistakes in syntax or selected server address, or the file
size is 64KB or less.

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The DHCP server that has an entry of CURL info is operating normally, or the server can be
reached on the network.

Version 1.2

[Detection Conditions]
There is no response from the Xerox Communication Server for a certain period of time, resulting in
a timeout.

[Corrective Actions]
Turn the power OFF then ON.
When after the implementation of the corrective action, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.
If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
occurrence of the problem and contact the support division for directions.

016-416 An invalid state message received from server.

When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

[Error Type]

If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.

[Fault Content]

016-414 Couldnt connect to Xerox server or proxy.


[Error Type]
info

[Fault Content]
Network error

[Detection Conditions]
The machine could not connect to the Xerox Communication Server or the proxy server.
(A network path problem, an open wire, etc.)

[Corrective Actions]
Check the following:

the connection of the LAN Cable

the IP Address setting

the default Gateway setting

the subnet mask setting

the DNS Server address setting

the proxy server address setting

If despite the confirmation of the above settings, the situation has not improved, contact the
customers network administrator becasuse there is a possibility of a network failure.

info
A server error is detected.

[Detection Conditions]
The Xerox Communication Server has responded with a message indicating an abnormal condition.

[Corrective Actions]
Turn the power OFF then ON.
When after the implementation of the corrective action, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.
If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
occurrence of the problem and contact the support division for directions.

016-417 Invalid network settings were found.


[Error Type]
info

[Fault Content]
Setting error

[Detection Conditions]
An invalid or improper network setting has prevented the machine from communicating.

[Corrective Actions]
Check the following:

When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

the IP address setting

the default Gateway setting

If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.

the subnet mask setting

the DNS Server address setting

016-415 Connection to Xerox server has timed out.

the proxy server address setting

[Error Type]

the Xerox Communication Server URL setting

Set "Verify the remote server certificate" to OFF.

info

[Fault Content]
No response from the server

If despite the confirmation of the above settings, the situation has not improved, contact the
customers network administrator becasuse there is a possibility of a network failure.

When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.

016-450 SMB Host name duplicated

[Detection Conditions]
Dynamic DNS - Dynamic update failed.

[Corrective Actions]
1.

Check that DNS server address is set properly in the device.

2.

Check with a customer System Administrator that the DNS server settings that allow Dynamic DNS
have been made.

[Error Type]
Time Bomb (Information)

3.

2.5.2 Logging/Extraction Tools Operational Instructions

SMB Host Name Duplicated

016-455 SNTP server time out

[Detection Conditions]
A PC of the same host name exists on the network.

[Error Type]

[Corrective Actions]

Time Bomb (Information)

1.

Check whether the setting of the same host name as the device is made to another unit. If the
setting is duplicate, change the host name of the device or duplicate device.

2.

If duplicate setting is not confirmed, change the device host name.

3.

Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.


2.4.5 Network-Related Details Check Flow

[Fault Content]

[Fault Content]
SNTP timeout.

[Detection Conditions]

Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.

There is no response from the SNTP server within the specified time (60sec).

2.4.5 Network-Related Details Check Flow

[Corrective Actions]

2.5.2 Logging/Extraction Tools Operational Instructions

If the time on the machine is incorrect, manually set the time.

016-453 Dynamic DNS - IPv6 NG

1.

[Error Type]

2.

Info

2.5.2 Logging/Extraction Tools Operational Instructions

Dynamic DNS - IPv6 Address Dynamic Update Failed

016-456 SNTP time asynchronous

[Detection Conditions]

[Error Type]

Failed to update of the IPv6 address and host name to the DNS server.

Time Bomb (Information)

[Corrective Actions]

[Fault Content]

1.

Check that DNS server address is set properly in the device.

2.

Check with the customer's System Administrator whether the DNS server settings that allow
Dynamic DNS using IPv6 address have been made.

3.

Follow the instructions in 2.5.1 LOG to obtain the "info9 or xxx.tgz".


2.4.5 Network-Related Details Check Flow

SNTP Time Asynchronous

[Detection Conditions]
A standard time synchronized source message and an asynchronous message was received from
the SNTP server.

[Corrective Actions]
If the time on the machine is incorrect, manually set the time.

2.5.1 Log collection/extraction tool function explanation

1.

016-454 DNS renewal failure of dynamic

2.

[Error Type]

Dynamic DNS - Dynamic Update Failed

Check a customer System Administrator that the NTP server is operating properly.
Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.
2.4.5 Network-Related Details Check Flow

Time Bomb (Information)

[Fault Content]

Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.


2.4.5 Network-Related Details Check Flow

[Fault Content]

If the problem persists, perform the following procedure:

Check that SNTP server address is set properly in the device.

2.5.2 Logging/Extraction Tools Operational Instructions

016-461 Under non-transmitted image log stagnation


[Error Type]
Information Fail

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[Fault Content]
Creation of a new job is being restricted because image logs yet to be transferred are piled up and
delayed.

[Detection Conditions]
When system data "Level of Ensuring Image Log Transfer" is set to "High" creation of a new job
becomes restricted because image logs yet to be transferred are piled up and delayed.

[Corrective Actions]
Check the image log management server status and the network status, and clear any cause that
may impede the transfer of image logs to the image log server.
Check the transfer settings and transfer all logs that are yet to be transferred.
Or, change the transfer guarantee level to Low. Note that setting the transfer guarantee level to
Low may cause the image logs to get deleted in sequence even before they are transferred.
If the problem persists, perform the following procedure:

Version 1.2

[Error Type]
Job Fail

[Fault Content]
An error has occurred during the writing of data to any of Cont/S2X/IISS/DADF/IOT/Fin/FaxCard
(During PJL method)

[Detection Conditions]
An error was detected when writing data to one of the ROMs in the machine
Not able to carry out normal operation because content of one of the ROMs is missing.

[Corrective Actions]
Perform download in DLD Mode, and follow the Error Code displayed by the machine to identify the
faulty ROM.
Replace the faulty ROM and perform VerUP operation on the DLD method again.

OF-09 Common Job Fail

016-503 SMTP Server Fail for Redirector

2.5.1 Log collection/extraction tool function explanation

[Error Type]

016-500 Write to Cont-ROM error detection (During DLD method)


[Error Type]
Job Fail

[Fault Content]
An error has occurred during the process of writing data to the Cont-ROM. (During DLD method)

[Detection Conditions]
An error was detected when writing data to the Cont-ROM.
Not able to carry out normal operation because ROM content is missing.

[Corrective Actions]
Retry job. If retry failed, replace the Controller-ROM and perform VerUP operation on the DLD
method again.

016-501 Write to S2X-ROM error detection (During DLD method)


[Error Type]
Job Fail

[Fault Content]
An error has occurred during the process of writing data to the S2X-ROM. (During DLD method)

[Detection Conditions]
An error was detected when writing data to the S2X-ROM
Not able to carry out normal operation because ROM content is missing.

[Corrective Actions]
Retry job. If retry failed, replace the S2X-ROM and perform VerUP operation on the DLD method
again.

016-502 Write to Cont/S2X/IISS/DADF/IOT/Fin/FaxCard error


detection (During PJL method)

Job Fail

[Fault Content]
The problem with the SMTP Server name could not be resolved (though the machine tried to
connect to the server).

[Detection Conditions]
DNS Library Call Error

[Corrective Actions]
Specify the correct SMTP Server name or specify the IP address.
If the problem persists, perform the following procedure to repair it.
2.4 NET System Fault Check
2.4.3 No output is available, no data is printed
2.4.5 Network-Related Details Check Flow

016-504 POP Server Fail for Redirector


[Error Type]
Job Fail

[Fault Content]
The problem with the POP Server name could not be resolved (though the machine tried to connect
to the server)

[Detection Conditions]
DNS Library Call Error

[Corrective Actions]
Specify the correct POP Server name or specify the IP address.
If the problem persists, perform the following procedure to repair it.
2.4 NET System Fault Check
2.4.3 No output is available, no data is printed
2.4.5 Network-Related Details Check Flow

016-505 POP Authentication Fail for Redirector

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

A log image transfer fails, making it impossible to continue an image transfer job.

[Fault Content]

[Detection Conditions]

A failure in POP authentication (after the machine connected to the server).

An image log transfer fails.

[Detection Conditions]

[Corrective Actions]

Incorrect POP Server authentication information was detected.

Check the state of the destination image log control server and that of the network, and clear any
factor preventing image logs from being transferred to the image log control server.

[Corrective Actions]
Specify the correct POP Server authentication information.
If the problem persists, perform the following procedure to repair it.

016-509 ImageLog No Send Rule01

2.4 NET System Fault Check

[Error Type]
Job Fail

2.4.3 No output is available, no data is printed


2.4.5 Network-Related Details Check Flow

[Fault Content]

016-506 Image Log HDD Full

Because rules for log image transfer are not registered, a job cannot be continued.

[Detection Conditions]

[Error Type]

With the system data "Auto Transfer Setting" set to "Transfer by the job," transfer rules are not
registered, causing a job to be discontinued.

Job Fail

[Fault Content]

[Corrective Actions]

Because the log image storage area on the disk is full, a job cannot be continued.

Register rules for transfer from the destination image log control server to the device.

[Detection Conditions]
When the system data "Level of Ensuring Log image Creation" is set to "High" the log image storage
area on the disk becomes full (during processing any job other than copy/scan jobs).

016-510 ImageLog No Send Rule02


[Error Type]

[Corrective Actions]

Job Fail

Try to rerun the job.

[Fault Content]

If the situation is the same despite some re-attempts, delete unnecessary documents saved in the
device or change the level of ensuring creation (to Low). However, the level is set to Low, log image
creation cannot be ensured.

Rules for log image transfer are not registered.

[Detection Conditions]
Because transfer rules are not registered, a transfer fails.

016-507 ImageLog Send Fail01

[Corrective Actions]

[Error Type]

Register rules for transfer from the destination image log control server to the device.

Job Fail

016-511 ImageLog Invalid Send Rule01

[Fault Content]
A log image transfer fails, making it impossible to continue a target job which will consist of created
images.

[Error Type]
Job Fail

[Fault Content]

[Detection Conditions]
With the system data "Auto Transfer Setting" set to "Transfer by the job" a log image transfer fails,
making it impossible to continue a target job.

Rules for log image transfer are illegal, causing a job to be discontinued.

[Detection Conditions]

[Corrective Actions]
Check the state of the destination image log control server and that of the network, and clear any
factor preventing image logs from being transferred to the image log control server.

With the system data "Auto Transfer Setting" set to "Transfer by the job," illegal transfer rules cause
a job to be discontinued.

[Corrective Corrections]

016-508 ImageLog Send Fail02


Version 1.2

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Overwrite rules for transfer from the destination image log control server to the device.
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016-512 ImageLog Invalid Send Rule02

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]
Rules for log image transfer are illegal.

[Detection Conditions]
Illegal transfer rules cause a transfer failure.

[Corrective Actions]
Overwrite rules for transfer from the destination image log control server to the device.

016-513 SMTP server reception error


[Error Type]
jobS

[Fault Content]
An error occurred when the machine was receiving a response from MTP Server (after the machine
connected to the server)

[Detection Conditions]

1.

XPS Short of Memory

[Detection Conditions]
During XPS Bridge processing, a lack of memory was detected.

[Corrective Actions]
If print mode is set to [high resolution], change it to [standard]. If print mode is set to [standard], change it
to [high speed].
If memory is still insufficient, expand memory.
If memory is expanded to the maximum but the problem still occurs, print from XPS Viewer, using a driver
(ART-EX, PCL, etc.).
If the problem persists, go to the following and resolve it.
OF-09 Common Job Fail

016-516 XPS PrintTicket description error


[Error Type]
Job Fail

[Fault Content]

The server or the network is thought to have a heavy load.

XPS PrintTicket description error

Wait for a while and then rerun the job.

[Detection Conditions]

Time-out occurred.

Version 1.2

[Fault Content]

Time-out occurred.

[Corrective Actions]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PrintTicket included in a XPS document is based on [grammar not supported by this machine] or has
[print instuructions not supported by this machine].

The server or the network is thought to have a heavy load.

[Corrective Actions]

Wait for a while and then rerun the job.

Check whether the users way of using the application that sends a print job and the print instructions
have problems.

If the situation does not improve, contact the network administrator for advice.

016-514 XPS Error


[Error Type]
Job Fail

[Fault Content]
XPS Error

[Detection Conditions]

If they have no problems, ask not Fuji Xerox but a vendor that produces the application that sends a print
job about the operation of the application. If this does not resolve the problem, get a list of printer settings,
a job history report, and the print data with PrintTicket to send, and go to the following to resolve the
problem.
OF-09 Common Job Fail
If the problem persists, contact the support division for instructions.

016-517 PS Booklet Illegal Color Mode Change

During XPS Bridge processing, Invalid Schema, Parameter Error, damage to XPS File, or an error
internal to XPS Decomposer occurred.

[Error Type]

[Corrective Actions]

[Fault Content]

Print from XPS Viewer, using a pinter driver (ART-EX, PCL, etc.).

PS documents to be printed into a booklet have black, white and color areas

If the problem persists, go to the following to resolve it.

[Detection Conditions]

OF-09 Common Job Fail


2.4.3 No output is available, no data is printed

While PS Decomp was interpreting a booklet job, a change to Process Color Model or the resolution/
binary/multi-valued parameter was detected.

2.4.4 Printing can be performed but abnormally

[Corrective Actions]

2.4.5 Network-Related Details Check Flow

Rewrite the PostScript file in the way that does not allow the page device, Process Color Model, to be
changed in the process.

016-515 XPS Short of Memory

Job Fail

If the problem persists, go to the following and resolve it.

[Error Type]

OF-09 Common Job Fail

Job Fail

016-518 PS Booklet Conflict WM

[Fault Content]
Smart Card Connection Error

[Error Type]

[Detection Conditions]

Job Fail

After a personal signature scan job has started up, the Smart Card was removed or the Card
Reader was detached, which causes the personal signature to fail.

[Fault Content]
Simultaneous Specification of PS Booklet and Watermark

[Corrective Actions]

[Detection Conditions]

Insert the Smart Card into the Reader and check the PIN again before performing the personal
signature scan.

PS Booklet and Watermarks were specified at the same time.

[Corrective Actions]

If the Card Reader was detached, reconnect it again and restart the device.

PS Booklet and Watermark/UUID cannot be specified at the same time. Cancel either one.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

If the problem persists, carry out the following procedure:


OF-09 Common Job Fail

2.5.1 Log collection/extraction tool function explanation

016-519 Device DV - Reached Limit

016-522 LDAP SSL error 112

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Number of Printable Sides Limit Full

LDAP-SSL authentication error 112 has occurred (the client certificate cannot be obtained)

[Detection Conditions]

[Detection Conditions]

A number of printable sides is set in the device and the number of printed sides as the job is running
has reached that number.

[Corrective Actions]

SSL authentication error of the LDAP Server.


The SSL client certificate cannot be obtained.

[Corrective Actions]

Contact the System Administrator to request for a change in the limit of the printable sides.

Install the SSL client certificate into the device as the LDAP Server will request for it.

016-520 MRC HW Job Error

016-523 LDAP SSL error 113

[Error Type]

[Error Type]

Job Fail

[Fault Content]

Job Fail

[Fault Content]

High Compression H/W Job Error

[Detection Conditions]

LDAP-SSL authentication error 113 has occurred (the server certificate data is incorrect)

[Detection Conditions]

An error has occurred during the usage of High Compression Board.

SSL authentication error of the LDAP Server.

[Corrective Actions]
Repeat the operation or change the output file format/color mode.

The Server certificate data is incorrect

[Corrective Actions]

If the problem persists, perform the following procedure to correct it.

The device cannot trust the SSL certificate of the LDAP Server.

Replace the High Compression Board.


If the cause of error is not clear, perform the following and check whether the status improved.

Replace the Memory Modules on the Main PWBA

Replace the Main PWBA.

Register the root certificate of the LDAP Server SSL certificate in the device.

016-524 LDAP SSL error 114


[Error Type]
Job Fail

016-521 SmartCard Not Found


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[Fault Content]
LDAP-SSL authentication error 114 has occurred (the server certificate is close to expiring)

[Detection Conditions]

Version 1.2

[Fault Content]
LDAP-SSL authentication error 117 has occurred (SSL authentication internal error)

[Detection Conditions]

SSL authentication error of the LDAP Server.

SSL authentication error of the LDAP Server.

The Server certificate is close to expiring

SLL authentication internal error has occurred.

[Corrective Actions]
Change the LADP Server SSL certificate to one that is valid.
Although this error can also be avoided by setting "SSL Communication During Authentication" of
"LDAP Server/Directory Service Settings" to "Disabled" at the device, keep in mind that it would also
no longer guarantee the legitimacy of the connected LDAP Server.

016-525 LDAP SSL error 115


[Error Type]
Job Fail

[Fault Content]
LDAP-SSL authentication error 115 has occurred (the server certificate has expired)

[Detection Conditions]
SSL authentication error of the LDAP Server.
The Server certificate has expired

[Corrective Actions]
Change the LADP Server SSL certificate to one that is valid.
Although this error can also be avoided by setting "SSL Server Authentication" to "OFF" at the
device, keep in mind that it would also no longer guarantee the legitimacy of the connected LDAP
Server.

016-526 LDAP SSL error 116


[Error Type]
Job Fail

[Fault Content]
LDAP-SSL authentication error 116 has occurred (the Server Name and the certificate does not
match)

[Detection Conditions]
SSL authentication error of the LDAP Server.
The Server Name and the certificate do not match.

[Corrective Actions]
Ensure that the address of the LDAP Server set in the device matches the address of the LDAP
Server defined in the SSL certificate.
Although this error can also be avoided by setting "SSL Server Authentication" to "OFF" at the
device, keep in mind that it would also no longer guarantee the legitimacy of the connected LDAP
Server.

016-527 LDAP SSL error 117


[Error Type]
Job Fail

[Corrective Actions]
An internal error has occurred in the program.

016-528 SmartCard Not Auth


[Error Type]
Job Fail

[Fault Content]
Smart Card Personal Authentication Error

[Detection Conditions]
After a personal signature scan job has started up, the Smart Card PIN check status was cleared,
which causes the personal signature to fail.

[Corrective Actions]
Check the PIN and again perform the personal signature scan.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

016-529 Remote Download server timeout


[Error Type]
Job Fail

[Fault Content]
Remote Download Server Timeout

[Detection Conditions]
There was no response within the specified time (45 sec) when connecting to the Remote Download
server.

[Corrective Actions]
Check the network connection. Check that the Remote Download server is properly configured and
operating on the network.

016-533 Kerberos Attestation protocol error 37


[Error Type]
Job Fail

[Fault Content]
Kerberos Attestation protocol error (37)

[Detection Conditions]
A Kerberos Server Attestation protocol error has occurred. (37)

[Corrective Actions]

[Corrective Actions]

The clock difference between the device and the Kerberos server has exceeded the clock skew limit
of the Kerberos server. Check that the clocks of the device and Kerberos server are set correctly.

Check the connection to the DNS.


Or, check whether the Remote Download server name has been registered in the DNS.

At the same time, check that the daylight saving time and time zone settings for the device and the
Kerberos server are the same.

016-537 Remote Download server connection error

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

Job Fail

016-534 Kerberos Attestation protocol error 41,42

Remote Download Server Connection Error

[Detection Conditions]

[Error Type]

The port of the connection destination Remote Download server is not open.

Job Fail

[Corrective Actions]

[Fault Content]

Check the network connection setting (port) of the Remote Download server.

Kerberos Attestation protocol error (41, 42)

016-538 Remote Download file write error

[Detection Conditions]
A Kerberos Server Attestation protocol error has occurred. (41, 42)

[Error Type]

[Corrective Actions]

Job Fail

Although the Kerberos Server exists in a realm that is set in the device, the address of the Kerberos
Server that was set cannot be connected to.
Check that the realm name and Server address in the Kerberos Settings of the device are set
correctly.

[Fault Content]
Remote Download File Write to HDD Error

[Detection Conditions]
The FW update file that was obtained from the Remote Download server cannot be saved properly
into the HDD.

When connected to a Microsoft Windows 2000/2003 Server, use all upper case for the realm name.

016-535 Remote Download file access error

[Corrective Actions]

[Error Type]

Check the HDD for free space and delete unnecessary files. Or, replace the HDD.

Job Fail

016-539 Kerberos Attestation protocol error other

[Fault Content]

[Error Type]

There are no FW update files in the Remote Download server.

Job Fail

[Detection Conditions]

[Fault Content]

The specified FW update file (Download image file) is not found in the Remote Download server.

Kerberos Attestation protocol error (others)

[Corrective Actions]

[Detection Conditions]

Check the Remote Download server for the FW update file.

A Kerberos Server Attestation protocol error has occurred. (Others)

016-536 Host name solution error in Remote Download

[Corrective Actions]

[Error Type]

An internal error has occurred in the program.

Job Fail

016-543 Attestation Agent error 543

[Fault Content]

[Error Type]

Remote Download Server Name Resolution Error

Job Fail

[Detection Conditions]
Failed to resolve the hostname (server name) during the DNS access before connecting to the
Remote Download server. DNS library call error.

Version 1.2

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[Fault Content]

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Attestation Agent error (REALM_UNKNOWN)

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[Detection Conditions]
The specified realm/domain has disappeared from the ApeosWare Authentication Agent (the
domain was manually deleted at the ApeosWare Authentication Agent after obtaining the realm
name list from the device)

[Corrective Actions]
Update the realm list, using the Update Realm button on the device, or add the domain to the
ApeosWare Authentication Agent.
To update the device realm information, perform the following: Press the [Authentication Agent]
button on the Authentication window of the device. The Authentication Agent window appears.
Press the [Update] button on the window.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-548 Attestation Agent error 548


[Error Type]
Job Fail

[Fault Content]
Attestation Agent error (UNREGISTERED_DEVICE)

[Detection Conditions]

016-545 Attestation Agent error 545

The information of the machine that is performing the authentication operation is not in the database
(GetUserInformation method only).

[Error Type]

The device is not registered in the ApeosWare Authentication Agent.

Job Fail

[Fault Content]
Attestation Agent error (CLOCKSKEW_ERR)

[Detection Conditions]
A Clock skew error has occurred in attestation.
The time of ApeosWare Authentication Agent and ActiveDirectory is out of sync with the upper limit
of the Kerberos ClockSkew set in the ActiveDirectory.

[Corrective Actions]
Match the time of the PC where the ApeosWare Authentication agent is installed in with the time of
the PC where the ActiveDirectory is.
Furthermore, if the Windows Time Service in the PC where the ApeosWare Authentication Agent is
installed is stopped, start it up.
Refer to the ApeosWare Authentication agent User Guide for solutions.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-546 Attestation Agent error 546


[Error Type]
Job Fail

[Fault Content]
Attestation Agent error (ACCESS_DENIED)

[Detection Conditions]

[Corrective Actions]
Register the device in the ApeosWare Authentication Agent. Refer to the "ApeosWare
Authentication Agent User Guide" for solutions.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-553 Attestation Agent error 553


[Error Type]
Job Fail

[Fault Content]
Attestation Agent error (VERSION_MISMATCH)

[Detection Conditions]
The version information written in the SOAP Header cannot be understood. The ApeosWare
Authentication Agent does not support the version of the device interface.

[Corrective Actions]
The version of the ApeosWare Authentication Agent needs to be upgraded.
Check that the machine is a product that is supported by the upgraded version of the ApeosWare
Authentication Agent.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-554 Attestation Agent error 554

A general user has attempted to obtain other user's user information (GetUserInformation method
only).

[Error Type]

The User Name included in the WWW-Authorization of the http header is different from the
<UserID> included in the request message of the GetUserInformation method.

[Fault Content]

Job Fail
Attestation Agent error (CONFIGRATION_ERROR)

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]
The existence check for the specified user in the event of an authentication error has failed.

016-557 Attestation Agent error 557

The domain user reference login name or the reference password of the ApeosWare Authentication
Agent domain is incorrect.

[Error Type]

[Corrective Actions]
Set the domain user reference login name or the reference password of the ApeosWare
Authentication Agent domain to the correct items.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

Job Fail

[Fault Content]
Attestation Agent error (INTERNAL_ERROR)

[Detection Conditions]
Other error has occurred in attestation.

2.5.1 Log collection/extraction tool function explanation

An internal error has occurred in the ApeosWare Authentication Agent.

016-555 Attestation Agent error 555

[Corrective Actions]
Check the ApeosWare Authentication Agent.

[Error Type]

Refer to the ApeosWare Authentication Agent User Guide for solutions.

Job Fail

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

[Fault Content]
Attestation Agent error (SERVICE_ISNOT_WORKING)

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]

016-558 Attestation Agent error 558

Timed out when connecting to the authentication server.

[Error Type]

The ApeosWare Authentication Agent cannot connect to the database or the Active Directory.

Job Fail

[Corrective Actions]
Check that the ApeosWare Authentication Agent can connect to the database or the Active
Directory.

[Fault Content]
Attestation Agent error (MISC_ERR)

Refer to the ApeosWare Authentication Agent User Guide for solutions.

[Detection Conditions]

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

[Corrective Actions]

The machine has received an unknown error from the ApeosWare Authentication Agent.

2.5.1 Log collection/extraction tool function explanation

Turn the power OFF then ON.

016-556 Attestation Agent error 556

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

Job Fail

016-559 Remote Download parameter error

[Fault Content]

[Error Type]

Attestation Agent error (SERVICE_IS_PROCESSING)

Job Fail

[Detection Conditions]
Timeout during database processing.

[Fault Content]

Error has occurred in the database that the ApeosWare Authentication Agent is connected to due to
overloading.

[Detection Conditions]

Remote Download Parameter Error

[Corrective Actions]

When performing the Remote Download, an invalid value is set in the required system data.

Wait for a while before authenticating again as the service is overloaded.

[Corrective Actions]

If that did not solve the problem, check the ApeosWare Authentication Agent.

Check that all system data that must be set to perform the Remote Download have been properly
set.

Refer to the ApeosWare Authentication Agent User Guide for solutions.


If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Example: Check the server settings corresponding to the IP mode, etc.

016-560 Attestation Agent error 560

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[Error Type]

[Error Type]

Job Fail

[Fault Content]

Job Fail

[Fault Content]

Attestation Agent communication error

[Detection Conditions]

Remote Download Server Authentication Error

[Detection Conditions]

A communication error has occurred between the ApeosWare Authentication Agent and the
machine.

[Corrective Actions]

Version 1.2

When accessing the Remote Download server, an authentication error notification was issued from
the server.

[Corrective Actions]

1.

Check that the network cable is connected and check the settings of the Authentication Agent
function.

Check that the correct user name and password was specified when accessing the Remote
Download server.

2.

If DNS address of the Server is set as the Server name/IP address of the ApeosWare Authentication
Agent in the printer function settings list, check that DNS is enabled.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

016-562 ADetected user duplication, in a cert agent


[Error Type]
Job Fail

016-565 Backup Restore Error


[Error Type]
Job Fail

[Fault Content]
Authentication Agent error * Duplicate IDs were detected at ICCG external authentication

[Fault Content]
Backup/Restore Error

[Detection Conditions]
Two or more entries with the same IC card information were found in the temporary user DB of
Active Directory or Authentication Agent.

[Corrective Actions]
Make corrections so that the temporary user entries of the Active Directory or Authentication Agent
do not have the same IC card information.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Detection Conditions]

When performing backup, there is no backup storage destination.

When performing restore or deletion of backup files, there are no backup files.

[Corrective Actions]

For USB backup, check that the USB Memory is properly installed. If the problem persists, use a PC
to check the USB memory for a "backup" directory. If it is not there, create it.

When performing restore or deletion of backup files from the USB backup file, check that the USB
Memory is properly installed.

2.5.1 Log collection/extraction tool function explanation

016-563 ImageLog Memory Full (Exp. Kit)

016-566 Backup Restore Condition Error

[Error Type]

[Error Type]

Job Fail

[Fault Content]

Job Fail

[Fault Content]

Impossible to continue with the Job because the Image Extension Kit has insufficient memory

[Detection Conditions]
When the system data "Log/Image Creation Guarantee Level" is set to "High", the Image Extension
Kit has insufficient memory.

NVM Backup/Restore condition error

[Detection Conditions]

During backup, the FW download file that has the same version as the machine cannot be found.

During restore, the machine configuration during backup and restore does not match. Therefore, the
restore cannot be performed.

Set the image quality to "Normal".

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

At an attempt to restore a specific backed-up file, a backed-up file for another device or a wrong
backed-up file has been selected.

[Corrective Actions]

2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]

016-564 Remote Download Server Authentication Failed

During backup, save the FW download file into the "dwld" directory in the USB memory, plug it into
the machine, and then perform the backup.

During restore, use the same IOT and IIT ROM versions as those during backup. When performing
restore using a USB backup file, also use the same HDD configuration.

If there is no HDD, use the same ESS ROM versions as well. If the same configuration cannot be
attained, delete the backup file from the panel.

If the problem occurred at an attempt to restore a backed-up file from an external place, check that
the ESS/IIT/IOT/FAX ROM version is still the same as the version used when the backed-up file
was created. Furthermore, check the device is the same as the one that generated the backed-up
file.

16-567 Backup Capacity Full

[Error Type]
Job Fail

[Fault Content]
Attestation Agent errors other than listed previously

[Detection Conditions]
Errors related to the functions of the Authentication Agent other than listed previously.

[Corrective Actions]
Turn the power OFF then ON.

[Error Type]

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

Job Fail

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

016-570 Job ticket out of memory

NVM data to back up is over the capacity of the destination to save it.

[Detection Conditions]

The backup destination has insufficient capacity.

The memory is not enough for data-to-back-up to be encrypted.

[Error Type]
job

[Fault Content]

[Corrective Actions]

XPIF memory is short.

Before performing the HDD backup, delete existing backup files through the panel to increase the
capacity.

Before performing USB backup, delete the backup files in the USB memory through the panel, or
use a PC to delete unnecessary files in the USB memory to increase the capacity.

016-571 Job ticket wrong param

[Error Type]

[Error Type]

Job Fail

job

[Fault Content]

[Fault Content]

NVM data could not be backed up or restored for some reason.

XPIF parameter mismatch.

[Detection Conditions]
An HDD access error has occurred.

A USB Memory access error has occurred.

The backup file was corrupted during restore.

An unexpected error has occurred.

XPIF Parser detects 'out of memory' while interpreting job ticket.

[Corrective Actions]
Increase memory size for job ticket on UI Panel, restart MC, and then run the job.

016-568 Backup Restore Failed

[Detection Conditions]

[Detection Conditions]
Decomposer detects job ticket has instructed Device to do what is inconsistent with device spec.

[Corrective Actions]
Check for a mismatch between parameters specified by job ticket, correct the parameters and then
resend the job.

[Corrective Actions]

016-572 Job ticket media error

Format the HDD before performing HDD backup.

Before performing restore using the HDD backup file, delete backup files through the panel. If the
problem persists, format the HDD.

[Error Type]

For USB backup, check that the USB Memory is properly installed. If the problem persists, use a PC
to format the USB Memory.

[Fault Content]

When performing restore using USB backup files, check that the USB Memory is properly installed.
If the problem persists, use the panel or a PC to delete the backup files.

[Detection Conditions]

If the problem still persists, use a PC to format the USB Memory.

job
XPIF media conversion error.
Decomposer detects paper whose properties are specified by job ticket cannot be recognized as
paper (size/type/color) supported by device.

016-569 Attestation Agent error 569


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Check that the device that receives data can print it onto paper whose properties (size/type/weight/
color/punched) are specified by job ticket.

016-573 Job ticket parse error


[Error Type]

016-576 Server connection error in FTP


[Error Type]
Job Fail

[Fault Content]

job

[Fault Content]

Problem with connection to server during FTP scan

[Detection Conditions]

XPIF Interpret error.

[Detection Conditions]
XPIF Parser has received and processed job ticket that has syntax impossible to interpret.

[Corrective Actions]
Ensure the following: software is properly installed on client that generates job ticket; operational
requirements are met; and software version matches device version.

016-574 Host name solution error in FTP


[Error Type]
Job Fail

[Fault Content]
Unable to resolve hostname during FTP scan

[Detection Conditions]
Failed to resolve the hostname (server name) during the DNS access before connecting to the FTP
Server. DNS library call error.

[Corrective Actions]
Check the connection to the DNS.
Or, check whether the destination server name has been registered in the DNS.

Failed to connect to the FTP server.

[Corrective Actions]
1.

Check that network communication between the transfer destination FTP server and this machine is
available. For example, check the following:

Check that the Server IP address is correct.

Check the connection of network cables.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-577 Problem in FTP service


[Error Type]
Job Fail

[Fault Content]
Problem with the FTP service

[Detection Conditions]
Failed to connect to the FTP service of the destination server.

[Corrective Actions]

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

Take any one of the following actions:

Check that the FTP service of the Server is operating.

2.5.1 Log collection/extraction tool function explanation

Check that the FTP port number of the Server matches the FTP port number that is set on the
machine.

016-575 DNS server un-sets up in FTP


[Error Type]
Job Fail

[Fault Content]
The DNS server was not set during FTP scan

[Detection Conditions]
Before connecting to the FTP server, the DNS server was detected to be not set. DNS library call
error.

[Corrective Actions]
1.

Version 1.2
2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]

1.

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Set the DNS address.


Or, set the destination server address using IP address.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-578 Login name or a password error in FTP


[Error Type]
Job Fail

[Fault Content]
FTP scan login name or password error

[Detection Conditions]
The USER./PASS command in this machine has failed after connecting to the FTP Server. There
are problems with the login name or password.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Corrective Actions]
1.

Check that the login name (user name) and password are correct.

2.5.1 Log collection/extraction tool function explanation

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

016-582 File creation failure in FTP

2.5.1 Log collection/extraction tool function explanation

[Error Type]

016-579 Scanning picture preservation place error in FTP

Job Fail

[Error Type]

[Fault Content]

Job Fail

Failed to create an FTP scan file

[Fault Content]

[Detection Conditions]

Problem with scanned image storage destination of FTP Scan

When creating a file in the server after connecting to the FTP server, the file creation has failed.

[Detection Conditions]

[Corrective Actions]

When moving the image storage destination after connecting to the FTP server, failed to move to
the RepositoryPath. There are problems with the scanned image data storage destination.

1.

Check that the specified name is a file name that can be created in the storage destination

2.

Check that the storage destination has enough free space.

[Corrective Actions]
1.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

Check that the scanned image storage destination on the FTP scan server is correct.

2.5.1 Log collection/extraction tool function explanation

016-580 File name acquisition failure from FTP server

016-583 Lock folder creation failure in FTP

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Unable to obtain file name/folder name on the FTP scan server

Failed to create an FTP scan lock folder

[Detection Conditions]
The NLST command has failed when obtaining the file/folder name on the server after connecting to
the FTP server.

[Detection Conditions]
When creating a lock folder in the server after connecting to the FTP server, the lock folder creation
has failed.

[Corrective Actions]
1.

Check the access right to the FTP scan server.

[Corrective Actions]

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

1.

2.5.1 Log collection/extraction tool function explanation

2.

Check that the specified name is a folder name that can be created in the storage destination.

3.

Check whether a folder with the same name as the specified name already exists.

4.

Check that the storage destination has enough free space.

016-581 File name suffix limit over in FTP


[Error Type]

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

Job Fail

[Fault Content]

2.5.1 Log collection/extraction tool function explanation

The FTP scan file name/folder name suffix has exceeded the limit

016-584 Folder creation failure in FTP

[Detection Conditions]

[Error Type]

When determining the file/folder name in the server after connecting to the FTP server, the file
name/folder name suffix exceeded the limit.

[Corrective Actions]
1.

Job Fail

[Fault Content]
Failed to create an FTP scan folder

Change the file name/destination folder. Else, move or delete the files in the destination folder.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.

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[Detection Conditions]
When creating a folder in the server after connecting to the FTP server, the folder creation has
failed.

Version 1.2

[Fault Content]
Failed to delete an FTP scan folder

[Detection Conditions]

[Corrective Actions]

When deleting a folder in the server after connecting to the FTP server, the deletion has failed.

1.

Check that the specified name is a folder name that can be created in the storage destination.

[Corrective Actions]

2.

Check whether a folder with the same name as the specified name already exists.

1.

3.

Check that the storage destination has enough free space.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-585 File delete failure in FTP


[Error Type]
Job Fail

[Fault Content]
Failed to delete an FTP scan file

[Detection Conditions]
When deleting a file in the server after connecting to the FTP server, the deletion has failed.

[Corrective Actions]
1.

Check the access right to the server.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-586 Lock folder delete failure in FTP


[Error Type]
Job Fail

[Fault Content]
Failed to delete an FTP scan lock folder

[Detection Conditions]
When deleting a lock folder in the server after connecting to the FTP server, the deletion has failed.

[Corrective Actions]

Check the access right to the server.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-588 Data write-in failure to FTP server


[Error Type]
Job Fail

[Fault Content]
Failed to write data into the FTP scan server

[Detection Conditions]
Failed to write data into the server after connecting to the FTP server.

[Corrective Actions]
1.

Check that the storage destination has enough free space.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-589 Data read failure from FTP server


[Error Type]
Job Fail

[Fault Content]
Failed to read data from the FTP scan server

[Detection Conditions]
Failed to read data from the FTP server after connecting to the FTP server during scanner (Save to
PC) FTP transfer.

[Corrective Actions]

1.

Check the access right to the server.

Check whether there is access right to the FTP server and grant the proper rights.

2.

When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

016-587 Folder delete failure in FTP


[Error Type]
Job Fail

016-590 Data reading failure from FTP server


[Error Type]
Job Fail

[Fault Content]
"Prohibit Overwrite" is selected for FTP scan "File Name Conflict"

[Detection Conditions]

[Corrective Actions]

Unable to save a file after connecting to the FTP server during scanner (Save to PC) FTP transfer
because "File Name Conflict" is set to "Cancel Job".

Repeat the operation.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Corrective Actions]

2.5.1 Log collection/extraction tool function explanation

Set "File Name Conflict" to other than "Cancel Job".


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-594 TYPE command failure in FTP


[Error Type]
Job Fail

016-591 FTP scan filing policy injustice

[Fault Content]

[Error Type]

The TYPE command has failed during FTP scan (Network error)

Job Fail

[Detection Conditions]

[Fault Content]

The TYPE command has failed after connecting to the FTP server. (Network error)

Incorrect FTP scan filing policy (when additional items are selected)

[Corrective Actions]

[Detection Conditions]

Repeat the operation.

Incorrect filing policy (when additional items are selected) was detected after connecting with the
FTP server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Corrective Actions]
1.

2.5.1 Log collection/extraction tool function explanation

When "Add" is selected for "File Name Conflict", check that the file format is not set to Multi-page.

016-595 PORT command failure in FTP

016-592 NEXTNAME.DAT file access error in FTP

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

The PORT command has failed during FTP scan (Network error)

NEXTNAME.DAT file access error during FTP scan

[Detection Conditions]

[Detection Conditions]

The PORT command has failed after connecting to the FTP server. (Network error)

An error has occurred when accessing the NEXTNAME.DAT file after connecting to the FTP server
during scanner (Save to PC) FTP transfer.

[Corrective Actions]
Repeat the operation.

[Corrective Actions]
1.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

When "Add" is selected for "File Name Conflict", check that the NEXTNAME.DAT file is correct.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-593 Internal error in FTP Scan


[Error Type]

2.5.1 Log collection/extraction tool function explanation

016-596 CDUP command failure in FTP


[Error Type]
Job Fail

[Fault Content]

Job Fail

[Fault Content]

The CDUP command has failed during FTP scan (Network error)

[Detection Conditions]

An internal error has occurred during FTP scan

[Detection Conditions]

The CDUP command has failed after connecting to the FTP server. (Network error)

[Corrective Actions]

A Redirector internal error has occurred after connecting to the FTP server.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Repeat the operation.

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If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Corrective Actions]
Perform the following:
1.

Reduce a send parameter of resolution (image-to-send quality) and resend the job.

016-597 Same name file exists in FTP servcer

2.

Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)

[Error Type]

3.

Change ""max message size"" to a larger value. (10MB recommended as default)

Job Fail

[Fault Content]
The process was cancelled since a file (folder) with the same name exists during FTP scan
(CreditMutuel specifications)

[Detection Conditions]
The process was cancelled because a file/folder with the same name was detected after connecting
to the FTP server. (CreditMutuel specifications)

[Corrective Actions]
Perform the same operation again without multiple machines accessing the same folder in the same
server.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

016-598 Email message size over


[Error Type]
job

[Fault Content]
Email message size is over spec.

[Detection Conditions]
In paginating, mail data size per page exceeds system data "max message size".

[Corrective Actions]
Perform the following:
1.

Reduce a send parameter of resolution (image-to-send quality) and resend the job.

2.

Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)

3.

Change ""max message size"" to a larger value. (10MB recommended as default)

If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of
it and contact the Support division for instructions.
2.5.2 Logging/Extraction Tools Operational Instructions

016-599 Email message size over


[Error Type]
job

[Fault Content]
Email message size is over spec.

[Detection Conditions]
In paginating, mail data size per page exceeds system data "max message size".

If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of
it and contact the Support division for instructions.
2.5.2 Logging/Extraction Tools Operational Instructions

016-600 KO Authentication Locked


[Error Type]
History

[Fault Content]
Logged by incorrect KO authentication detection (Detects NG in continuous KO authentication).

[Detection Conditions]
The no. of continuous KO authentication errors reached the setting value of the System Data "KO
Authentication Continuous Error Maximum Count (NVM:700-563)".

[Corrective Actions]
Only record the data to the history.

016-601 Illegal Access Detection


[Error Type]
History

[Fault Content]
Illegal trespassing detected (Identification/authentication error due to KO/CO User ID NG Or
Password NG).

[Detection Conditions]
The no. of authentication errors (CO/KO inclusive) within the specified time reached the setting
value of the System Data "Authentication Error Maximum Count (NVM:700-564)".

[Corrective Actions]
Only record the data to the history.

016-700 Password is under minimum figures


[Error Type]
job

[Fault Content]
The number of digits used for the password for security and authentication prints is less than the
minimum.

[Detection Conditions]
The number of password digits for the job received is less than the minimum.
*Enable setting the minimum number of password digits for a security print and an authentication
print in order not to store any job for which a less-than-minimum number of password digits are
entered.

[Corrective Actions]

[Error Type]

Use a minimum or larger number of password digits for the job to print out.

Job Fail

If the problem persists, perform the following:

[Fault Content]

Seeing the following, collect a info9 or xxx.tgz log and a network log, and contact the support
division for instructions.
2.5.1 Logging/Extraction Tools Functional Instructions

In receiving E-Mail/Fax/Internet FAX, an invalid (not setup) mailbox no. is selected.

[Detection Conditions]

016-701 Out of ART EX Memory

Even if there are no options such as Internet FAX and Scan To E-Mail, this fault occurs in normal
Fax receiving and sending.

[Error Type]

Here is detailed description.

Job Fail

[Fault Content]
Insufficient PLW Decomposer Memory

[Detection Conditions]

1.

In Fax/Internet FAX sending, a malibox is to be used in the machine for Fax communications,
but the mailbox could not be set up.

2.

In receiving Email/Fax/Internet FAX no mailbox or an invalid mailbox is detected, and a job is


over.

[Corrective Actions]

An insufficient memory was detected while using the ART EX.

Perform the following:

[Corrective Actions]

1.

Perform the following procedures in sequence:

2.

Check whether a selected mailbox is set up. If not, set it up.


Ask the sender to send E-Mail/Fax/Internet FAX to a valid mailbox.

1.

Increase the allocated memory of the ART EX. (In some cases, actual memory must be
increased)

2.

Change the print mode. (Example: High Quality mode Normal mode)

3.

Lower the resolution.

If this does not resolve the problem, it then indicates that the HDD can be defect. Perform the
following in order.

4.

Set [Page Print mode] to [Enabled].

OF-02 HDD System Fail

5.

Execute [Image Compression] in the [Graphics] tab of the printer driver.

OF-09 Common Job Fail

If this does not resolve the problem, perform the following.


3.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-702 Out of Page Buffer

2.4.5 Network-Related Details Check Flow

016-704 Mailbox is Full


[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]

The system detected that a mailbox was full (it exceeded the maximum no. of documents per box)
and aborted a job.

Not able to compress any page due to insufficient Print Page Buffer

[Detection Conditions]

[Detection Conditions]

Not a single page could be compressed.


Insufficient Print Page Buffer was detected.

Replace the FMO (the IF Board for Fax).

FULL status was detected at HD access and a job was aborted.

[Corrective Actions]

[Corrective Actions]

Delete unnecessary documents and then repeat the operation.

1.

Set [Print Mode] to [High Speed] and reduce the print resolution before retrying the operation.

If the problem persists, perform the following procedure to repair it.

2.

Increase the memory to increase the page buffer.

3.

Retry the operation in [Print Page Mode]. (PLW Decomposer (=ART-EX) only)
For [Print Page Mode], refer to the printer driver online help.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-703 Email To Invalid Box


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

OF-09 Common Job Fail

016-705 Secure Print Fail


[Error Type]
Job Fail

[Fault Content]
Unable to perform Secure Print/Mailbox Print/Pay for Print Storing from the Printer Driver.
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016-xxx FIP
Unable to store scanned documents into a Mailbox.

2.

Although the machine was set to store scanned documents into a Mailbox, the Scanner Kit or E-mail
Kit option was not installed.

Sample Print Unavailable


(Does not satisfy the conditions for Sample Print due to HD not installed/HD error etc.)

[Detection Conditions]

The Printer Driver for this machine was not used.

Storage cannot be done without a HDD.

# Not for HDD standard machines but for machines with options #
3.

A Secure Print, Mailbox Print, Auditron Print, or Private Print job was received without the Functional
Expansion Kit installed.

Registration for Sample Print failed.

[Corrective Actions]
Remove the conditions that disable Sample Print.

[Corrective Actions]

Check whether the HDD is installed.

For 1, press the <All Services> button and check whether [Scanner (Scan to Mailbox)] is displayed.
If it is displayed, check whether scanned documents can be stored into a Mailbox. If documents
cannot be stored into the Mailbox, install the Scanner Kit or E-mail Kit option.

If the problem has occurred at installation, check whether the operations for Sample Print are
correct. If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

For 2, use the Printer Driver for this machine.

OF-02 HDD System Fail

# Not for HDD standard machines but for machines with options #
For 3, check whether the Functional Expansion Kit is installed in this machine. When the Functional
Expansion Kit is not installed:

If the function is not used, set [Hard Disk] in the [Options] tab to [Not Available] at the Printer
Driver.
To use the function, install the Functional Expansion Kit.

016-708 HD Full by Annotation/Watermark image


[Error Type]
Job Fail

[Fault Content]
Full During Annotation/Analog Watermark Image Storage

When the Functional Expansion Kit is installed:


Set [Hard Disk] in the [Options] tab to [Available] at the Printer Driver.
1.

Version 1.2

[Fault Content]

[Detection Conditions]
1.

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[Detection Conditions]
When an Annotation/Watermark image was to be stored in the HDD, Full status was detected and
the job was aborted.

Check whether the options required for mailbox storage are installed.
Required options: up to DMP5 - Scanner Kit; DMP6 or later - Scanner Kit or E-mail Kit.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

1.

OF-10 HDD Job Fail

2.

Reduce the no. of document pages. In Mixed Size mode, only a single size is available.

016-706 Max. User Number Exceeded

3.

For printing Stored Document, delete unnecessary documents from the HDD and repeat the
operation.

[Error Type]

4.

Job Fail

[Fault Content]
The system detected that a job exceeded the maximum no. of users for Secure and Sample Prints
and aborted the job.

[Detection Conditions]
FULL status was detected at HD access and a job was aborted.

[Corrective Actions]
Delete unnecessary documents/users and print again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-707 Sample Print Fail


[Error Type]
Job Fail

Cancel Annotation/Watermark and repeat the operation.

Expand the capacity of the HDD partition of the relevant service.


If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
OF-02 HDD System Fail

016-709 ART EX Command Error


[Error Type]
Job Fail

[Fault Content]
PLW Command Error
Error Detected By PLW Decomposer

[Detection Conditions]
An ART EX command error occurred during PLW processing.
Syntax error, undefined command
Parameter error
Decomposer internal error, etc.

[Corrective Actions]

NOTE:
The same system data is also referenced in case of Scan to E-mail. It is detected during image
storage in 016-985.

This error occurs when some parts of the created print file are missing or abnormal. In parallel
connection, check it according to the procedures given below.
1.

Set [Parallel Bi-Directional Communication] to [OFF] in the printer driver.

[Corrective Actions]

2.

Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in CWIS.

1.

Reduce the resolution level, which is a transmission parameter, and resend the job.

3.

Replace the parallel cable.

2.

4.

If a long parallel cable is used, use a short cable (genuine) and try printing again.

Reduce the magnification ratio, which is a transmission parameter, and resend the job. (e.g. A3 to
A4)

3.

Through the System Settings window on the UI panel, change [Data Size Upper Limit]. (Default
2MB recommended)

5.

Change the BIOS settings in the PC. (Change the current parallel port settings to others.)

6.

Change the power supply outlet (socket).

In network connection, connect the PC with the printer for checking.

016-712 Under PANTHER Capacity (I-Formtter)

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

Job Fail

016-710 Delayed Print Fail

[Fault Content]
Capability of Panther Deteriorated

[Error Type]

[Detection Conditions]

Job Fail

Capability of Panther in Scan service was deteriorated (I-Formatter).

[Fault Content]

[Corrective Actions]

Delayed Print Fail

Increase the resolution or enlarge the scan area.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

Process conditions for Delay Print were not met.

OF-09 Common Job Fail

[Corrective Actions]
Check whether the HDD is installed.

016-713 Security Box Password Error

1.

(If HDD is installed or HDD is full, free up the HDD capacity.)

[Error Type]

2.

If Secure Print/Proof Print or Knowledge Storage Print is specified, disable them.

3.

Reduce the Delay Print jobs waiting to 100 jobs or less.

Job Fail

[Fault Content]

If the problem has occurred at installation, check whether the operations are correct.

Password check error was detected during data storage in a Mailbox.

If the problem persists, perform the following procedures in sequence to repair it.

[Detection Conditions]

OF-09 Common Job Fail

Though the Mailbox specified for the job exists, the password set in the specified Mailbox and the
password specified for the job do not match.

OF-02 HDD System Fail

016-711 Email transmission size limit over

[Corrective Actions]

[Error Type]

Set a correct password and try again.

Job Fail

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

[Fault Content]

016-714 Security Box is not Enable

The size of data to send exceeds the system data value (before connection to the server).

[Detection Conditions]

[Error Type]

During Internet FAX or sending mail designated for forwarding, the send module (Redirector)
attempted to send data exceeding the System Data [Upper Limit of Data Size for Scan to E-mail] to
the internet.

Job Fail

[Fault Content]
Box not opened error was detected during data storage in a Mailbox.

[Detection Conditions]
The mailbox specified for the job does not exist.
Version 1.2

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[Corrective Actions]
Open the appropriate mailbox and try again.

[Corrective Actions]

Split any Internet FAX documents that would exceed 2GB in document storage size into several
jobs and control the usage amount of memory, HDD, etc.

If there is a large amount of Scanner/Internet FAX documents being processed, please wait until the
other scanner/Internet FAX jobs are completed before performing your Scanner/Internet FAX job.

Do not perform over 200 jobs in between the end of the job that you want to output the report for
until the actual report output operation.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-715 ESCP Form Invalid Password


[Error Type]
Job Fail

[Fault Content]
Unable to access ESCP Form because ESCP Form password did not match

[Detection Conditions]
Incorrect password was input when attempting to use ESCP form. Job is aborted.

[Corrective Actions]
Input the correct password to use ESCP Form.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-716 TIFF Data Overflow


[Error Type]
Job Fail

[Fault Content]
The files to be spooled in the TIFF exceeded the disk capacity.

[Detection Conditions]
The system detected that the files to be spooled in TIFF exceeded the disk capacity.

[Corrective Actions]
Install the HDD or increase the capacity of the HDD.
If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
OF-02 HDD System Fail

016-717 Fax/Internet FAX Send Result Not Found


[Error Type]
Job Fail

[Fault Content]
The Fax/Internet FAX Send Result Information is not saved in the Cont

[Detection Conditions]
Failed attempt to create "Unsent Report" or "Monitor Report" because the "Send Result Data" that is
required to create the report is not stored in the memory/HDD of the device.

HDD Full due to an Internet FAX document send with size exceeding the partition C size (2GB
or 4GB), resulting in the "Internet FAX Send Result Data" being unable to be stored.

Over 200 jobs were executed since the last selected Output Report job, resulting in the
"Internet FAX Send Result Data" being overwritten.

Version 1.2

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-718 Out of PCL6 Memory


[Error Type]
Job Fail

[Fault Content]
Insufficient PCL6 Decomposer Memory

[Detection Conditions]
Insufficient memory was detected while using PCL6.

[Corrective Actions]
As the PLW memory is fixed, decreasing the resolution may reduce the PLW memory. (Only when
PLW is enabled)
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-719 Out of PCL Memory


[Error Type]
Job Fail

[Fault Content]
Insufficient PLW Decomposer Memory

[Detection Conditions]
An insufficient memory was detected while using the PCL.

[Corrective Actions]
Increase the PCL memory size. Increasing the memory for the whole system will increase the
memory to be allocated to the Decomposer in some measure.
UI settings or other ways cannot explicitly increase the PCL memory.
Therefore, if a job is aborted due to insufficient memory when the memory has been increased to
the maximum capacity, change the printer driver settings to see if printing becomes available.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-720 PCL Command Error


[Error Type]
Job Fail

[Fault Content]
PCL Command Error

Error Detected By PCL Decomposer

[Error Type]

[Detection Conditions]

Job Fail

A PCL command error occurred during PCL processing.

[Fault Content]

[Corrective Actions]

The job is canceled due to impossible Punch position, paper size, etc

Cancel the job and execute the command again.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

Punch position that is not supported by this machine or the paper size that is not supported by the
Finisher was specified.

OF-09 Common Job Fail

016-721 Other Error

[Corrective Actions]
Set the Punch reference point, paper size, etc. of the Print Data that is sent to the printing section to
be the ones that can be processed by the machine.

[Error Type]
Job Fail

Furthermore, check the system at the client side.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

An unexpected error occurred during printing at the PLW decomposer.

OF-09 Common Job Fail

[Detection Conditions]

016-724 Complex Position Error of Staple and Punch

An unexpected error occurred during printing.

Paper types cannot be determined because all the settings for [Custom Paper Priority] are set
to [Disabled] in CWIS, etc.

This ia an error that is not related to ART system commands/forms.

ESCP command error.

Incorrect control code from the input stream, etc.

[Error Type]
Job Fail

[Fault Content]
Job Canceled Due To Invalid Combination of Staple and Punch Positions

[Detection Conditions]

[Corrective Actions]

Invalid conditions that disable Staple and Punch have been set when both Staple and Punch were
specified using CWIS or Box Job Flow (instruction manual) for printing from Mailbox and invalid
binding positions such as Left Double Staple and Right Punch were set.

Make settings for [Custom Paper Priority] in CWIS, etc.


If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Change settings so that the same blinding position (same side of output paper) is specified.

016-722 Job cancel by staple position NG

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

Job Fail

016-725 B-Formatter Library Image Conversion Error

[Fault Content]

[Error Type]

The job is cancelled because the staple position or paper size is not available.

Job Fail

[Detection Conditions]
Staple position that is not supported by this machine or a paper size that is not supported by the
Finisher was specified.

[Corrective Actions]
Set the Staple reference point, paper size, etc. of the Print Data that is sent to the printing section to
be the ones that can be processed by the machine.

[Fault Content]
An error has occurred in the B-Formatter during the image conversion of scanned document to Fax
sending document

[Detection Conditions]
An error has occurred where the Mailbox document cannot be converted to Facsimile Data when
Job Flow function of the machine is used to send the scanned documents stored in the Mailbox to
the Facsimile Device.

Furthermore, check the system at the client side.


If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

[Corrective Actions]
Do not use the Job Flow function.

016-723 Job cancel by punch position NG

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

On the Facsimile selection screen of the machine, specify to directly scan the document and send it
to the Facsimile recipient.
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If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-726 PDL Auto Switch Fail


[Error Type]
Job Fail

[Fault Content]

Version 1.2

[Detection Conditions]
[Incorrect TIFF file]
The data contains a Tag that is not set in the Image File Expansion Library.

[Corrective Actions]
Explain to the customer that the TIFF file is not supported. If further checking is required, contact
Support G for checking.

[Auto Judge Error]

016-729 TIFF Data Size too Big

Auto SW judgement has failed.

[Error Type]

[Detection Conditions]
Print language auto judgement has failed. This does not occur in PCL5/ESCP machines.

[Corrective Actions]
In parallel connection, check it according to the procedures given below.

Job Fail

[Fault Content]
The files to be spooled in the TIFF exceeded the disk capacity.

[Detection Conditions]

1.

Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in CWIS.

[Incorrect TIFF file]

2.

Replace the parallel cable.

The specified settings exceed the upper limit of the valid no. of colors and pixels.

3.

If a long parallel cable is used, use a short cable (genuine) and try printing again.

4.

Change the print language from [Auto] to [ARTEX] or [PS] fixed by selecting [Emulation
Settings]>[Print Mode] in CWIS.

If not in parallel connection, check Step 4 above.


If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-727 0-page document is unstorable in a MailBox.


[Error Type]
Job Fail

[Fault Content]
The 0 page condition is detected in the Print job Mailbox storage.

[Detection Conditions]
The P-Formatter attempted to store a 0 page document into the Mailbox, but the job is canceled
because 0 page documents cannot be stored.

[Corrective Actions]
Do not allow the Print Result that is to be stored in the Mailbox to be 0 page.
If Paper Saving is "ON", turn it "OFF" and print again. Check that the printed document is not a blank
paper, and input some text if it is blank.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-728 Unsupported TIFF Data


[Error Type]
Job Fail

[Fault Content]
Unsupported TIFF Data

[Corrective Actions]
Correct the valid range.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-730 Unsupported ART Command


[Error Type]
Job Fail

[Fault Content]
ART Command Error

[Detection Conditions]
[ART Command Error]
A command not supported by the ART was detected.

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-731 Invalid TIFF Data


[Error Type]
Job Fail

[Fault Content]
Invalid TIFF Data

[Detection Conditions]
[Incorrect TIFF file]
The TIFF data is broken or discontinued halfway.

[Corrective Actions]
Send data again.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

1.

016-732 Form not registerd

2.

Set [Receive via SMTP] for E-mail receive setting on the sending device.
Remove the restriction on receiving E-mails from a self-domain in the receivable domain list if any.
If the problem persists, perform the following procedures in sequence to repair it.

[Error Type]

OF-09 Common Job Fail

Job Fail

2.4 NET System Fault Check

[Fault Content]

2.4.5 Network-Related Details Check Flow

[Form Overlay Error]

016-735 Updating Job Templete

Data itself is not printed when the form specified is not registered in emulation.

[Error Type]

[Detection Conditions]

Job Fail

The decomposer detected that the form specified is not registered.

[Fault Content]

[Corrective Actions]

Error During Updating Job Template

Send the form data again.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

[Updating Job Template]

OF-09 Common Job Fail

The system attempted to output the Job Template List while the Job Template was being updated.

016-733 Destination address resolution error

[Corrective Actions]

[Error Type]

Perform the operation again after the Job Template update completes.

Job Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-09 Common Job Fail

A failure to resolve a P2P address problem (before connection to the server)

016-736 Remote directory lock error

[Detection Conditions]
1.

When E-mails are sent using Peer-to-peer communication, an IP address could not be obtained
from the text on the right side of @ in the destination E-mail address.

[Error Type]

2.

When E-mails are sent using Peer-to-peer communication, DNS cannot be resolved with the text on
the right side of @ in the destination E-mail address as FQDN.

[Fault Content]

[Corrective Actions]
1.

Check if the destination address has been entered properly.

2.

Set a correct DNS server address.


If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail

Job Fail
Repository Lock Error

[Detection Conditions]
Creation of Lock directories has failed.

[Corrective Actions]
1.

Delete any existing lock directories (*.LCK) in the transfer destination manually and then execute
the job again.

2.4 NET System Fault Check

2.

Make correct settings for the permissions to the transfer destination directories.

2.4.5 Network-Related Details Check Flow

3.

Secure a disk capacity if the HDD for the transfer destination directory is full.

016-734 Simple transmittion report invocation error

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

Job Fail

[Fault Content]

016-737 Remote lock directory remove error


[Error Type]

Simple Destination Result Report Output Error

[Detection Conditions]

Job Fail

[Fault Content]

1) Simple Destination Result report output has failed.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Lock Directory Deletion Error

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Troubleshooting
016-xxx FIP

Failed to delete the Lock directory. Power was turned OFF in the middle of FTP transfer because
the CDI cable was disconnected or the Reset SW of DFE was pushed

[Corrective Actions]
Delete any existing lock directories (*.LCK) in the transfer destination manually and then execute
the job again.

Version 1.2
OF-09 Common Job Fail

[Detection Conditions]

016-741 Download Mode NGJob Fail


[Error Type]
Job Fail

[Fault Content]
Not able to change into Download Mode

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

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[Detection Conditions]

016-738 PS Booklet Illegal OutPut Size

Unable to transit to Download Mode because download prohibition was detected due to
SysData:700-420 = 1, or because a job exists.

[Error Type]

The machine did not transit to Download Mode because it detected "User Operation in Progress".
(The machine remains in the "User Operation in Progress" state for 1 minute after panel operation
was completed)

Job Fail

[Fault Content]
Invalid Paper Size for PS Booklet Print

[Detection Conditions]
The specified paper size is invalid.

[Corrective Actions]

[Corrective Actions]

Cancel the Download Prohibited mode and check that the jobs have completed before retrying the
operation. Check that the "Communicating" LED is OFF.

After completing a panel operation, wait for 1 minute or longer before starting the download
operation.

Specify the paper size that allows booklet printing.

If the problem persists, carry out the following procedure:

If the problem persists, perform the following procedure to repair it.

Cancel the Download Prohibited mode (set SysData:700-420 to 0) before retrying the operation.

OF-09 Common Job Fail

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

016-739 PS Booklet Document Output Missmatch


[Error Type]
Job Fail

[Fault Content]
PS Booklet Document/Output Paper Mismatch

[Detection Conditions]
The combination of the specified document/paper sizes is incorrect.

[Corrective Actions]
Specify the combination of the document/paper sizes that allows booklet printing.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-740 PS Booklet OutPut Tray Missmatch


[Error Type]
Job Fail

[Fault Content]
Invalid Output Tray for PS Booklet Print

[Detection Conditions]
The specified tray is invalid.

[Corrective Actions]
Specify the tray that allows booklet printing.
If the problem persists, perform the following procedure to repair it.

2.5.1 Log collection/extraction tool function explanation

016-742 Download Data Product ID Mismatch


[Error Type]
Job Fail

[Fault Content]
A mismatch in the Product ID of Download Data was detected

[Detection Conditions]
The Product ID sent by the Download Data does not match the Product ID (SysData: 700-421 ~
700-428) stored in the SEEP-ROM.

[Corrective Actions]
As the Download Data is considered to be illegal, retry job after retrieving the Download Data again.
If the problem persists after retrying job with the correct Download Data, obtain log and request an
investigation from the Support G.

016-743 Device Model/Panel Type Error


[Error Type]
Job Fail

[Fault Content]
Device Model/Panel Type Error
The supported model in the Download Data does not match the Device Model.

[Detection Conditions]

[Detection Conditions]

The ModelName obtained from the installed IISS/DADF/IOT/FaxCard/Finisher do not match the
ModelName found in the firmware, CDI header inclusive, in the Download File.

There was transparency or JBIG2 in a PDF 1.3 file.

[Corrective Actions]

"ModelName obtained from the currently installed ROM header" and "ModelName stored in
Download File" are compared in the Controller.

Print via the driver from Acrobat Reader.


If the problem persists, perform the following procedures in sequence to repair it.

<Exception>

OF-09 Common Job Fail

The MACS of DCC450G IOT/Bizen does not check ModelName because their I/F specification is
old.

The panel type (HBorFCW) connected to the device during Download is different from the panel
type (HBorFCW) stored in the Controller firmware, CDI header inclusive, in the Download File.

[Corrective Actions]

2.4.4 Printing can be performed but abnormally


2.4.5 Network-Related Details Check Flow

016-747 No memory for drawing annotation


[Error Type]

The Download File is illegal. Find a Download File that has the same model with the device VerUP
and retry job.
Or, find a Download File that supports the Panel (FCW-UI or HB-UI type) connected to the device
and retry job.

Job Fail

[Fault Content]
Insufficient memory when drawing an annotation image

[Detection Conditions]

016-744 Download Data CheckSum Error

When drawing an annotation image with the copy repeat function specified, there would be
insufficient memory in this machine's controller board.

[Error Type]
Job Fail

[Corrective Actions]

[Fault Content]
CheckSum error of Download Data

[Detection Conditions]

1.

Increase the annotation image size.

2.

Reduce the number of repeat images for the repeat function.

Avoid insufficient memory by performing a combination of the above steps 1 and 2.

Download Data has illegal CheckSum

If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the Support G for instructions.

[Corrective Actions]

OF-09 Common Job Fail

Make sure that the cable connected to the device is secured properly and retry job.

016-745 Download Data XPJL Fatal Error

016-748 HD Full

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]

HDD FULL when Mailbox is accessed

XPJL fatal error during Download

[Detection Conditions]

(Occurs after XPJL has recognized the received data as a Download Data)

FULL state was detected when attempting to access the HD. Either cancel the job or proceed with
user intervention 016-981.

[Detection Conditions]
Conditions such as Pflite having Strm function error, Download open, ioctrl error, or unable to
secure memory.

[Corrective Actions]
Obtain log and request an investigation from the Support G

[Corrective Actions]
1.

Split the job into pages in order to prevent FULL state. Reduce the resolution if possible.

2.

Delete documents that are no longer needed, such as: Mailbox documents, FAX Send Wait
documents, Secure Print documents and Delayed Print documents. Make sure that there is space in
the HDD before re-scanning and re-printing.

016-746 Unsupported PDF File


[Error Type]
Job Fail

[Fault Content]
PDF Error Due To Unsupported Function Sent
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
OF-02 HDD System Fail

016-749 JCL Syntax Error


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[Error Type]
Job Fail

[Fault Content]
The PJL/XPJL detected a print language that cannot be printed

Version 1.2

[Detection Conditions]
1.

Syntax error, usage of undefined command, parameter error, damaged PDF file, internal error of the
PDF Decomposer has occurred during PDF Bridge process.

[Corrective Actions]

[Detection Conditions]

[FX PDF]

1.

The print language received from the printer driver is a print language that cannot be printed by the
machine.

Use the driver from Acrobat Reader to print.

2.

ContentsBridge was used to attempt to print a PDF file through a machine that cannot process PDF.

OF-09 Common Job Fail

3.

When this happens with a received Internet FAX document, the Internet FAX document that was
sent by the other machine is in a print language that cannot be printed by this machine.

2.4.3 No output is available, no data is printed

[Corrective Actions]

If the problem persists, perform the following procedures in sequence to repair it.

2.4.4 Printing can be performed but abnormally


2.4.5 Network-Related Details Check Flow

In the case of 1, use the printer driver of the machine to print.

016-752 PDF Short of Memory

Explanation: Depending on PostScript, etc. options are necessary to print the desired print
language.

[Error Type]

For more details, please contact our sales representatives.


In the case of 2, do not use ContentsBridge to print a PDF file.
In case of 3, please request the other party to resend the Internet FAX document using a print
language that can be printed by this machine.
OF-09 Common Job Fail
2.4.3 No output is available, no data is printed

Job Fail

[Fault Content]
PDF Short of Memory

[Detection Conditions]
Insufficient memory was detected during PDF Bridge processing.

[Corrective Actions]

2.4.4 Printing can be performed but abnormally

[FX PDF]

2.4.5 Network-Related Details Check Flow

When the Print mode is set to [High Quality], change the setting to [Normal]. When the Print mode is
set to [Standard], change the setting to [High Speed]. (Only for the machine with High Quality
mode.)

016-750 Print job ticket description error


[Error Type]
Job Fail

[Fault Content]
PDF print job ticket description error has occurred

[Detection Conditions]
When the customer uses applications such as "ContentsBridge2005", etc. to send PDF directly, the
machine received the print job ticket that was sent together with the PDF. However, the print job
ticket data is either "Text that is not supported in this machine" or "Print instruction that is not
supported in this machine".

[Corrective Actions]
Obtain the Printer Setup List, the job log report and the sent print data with attached print job ticket
when the problem occurred.
OF-09 Common Job Fail

016-751 PDF Error


[Error Type]
Job Fail

[Fault Content]
PDF Error

If the problem persists, expand the memory capacity.


If the problem persists after expanding to the maximum capacity, print using a driver from Acrobat
Reader.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-753 PDF Password Mismatched


[Error Type]
Job Fail

[Fault Content]
PDF Password Mismatched

[Detection Conditions]
When processing a PDF file that is protected by a password, the password in the UI panel settings
and the password specified using XPJL (set in the Contents Bridge Utility) do not match.

[Corrective Actions]
Specify the correct password using the UI or the Contents Bridge.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-754 PDF LZW Not Installed

[Error Type]

[Detection Conditions]

Job Fail

The account has not been registered.

[Fault Content]

[Corrective Actions]

PDF LZW Not Installed

Set a correct account and try again.


If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
The PDF Bridge tried to process the PDF file compressed in LZW without the [Contents Bridge
Expansion Kit] installed.

[Corrective Actions]

OF-09 Common Job Fail

016-758 Auditron - Disabled Function


[Error Type]

Install the "Contents Bridge Extension Kit". Or, print using a driver from Acrobat Reader.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-755 PDF Print Prohibited

Job Fail

[Fault Content]
Auditron-Disabled Function

[Detection Conditions]

[Error Type]
Job Fail

[Fault Content]
PDF Print Prohibited

An illegal account was detected.

[Corrective Actions]
1.
2.

[Detection Conditions]

Use Acrobat to clear the print prohibition setting and print the PDF file.

OF-09 Common Job Fail

016-759 Auditron - Reached Limit


[Error Type]

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-756 Auditron - Prohibit Service


[Error Type]

Job Fail

[Fault Content]
Auditron-Reached Limit

[Detection Conditions]

Job Fail

[Fault Content]

The no. of registered users reached the limit.

[Corrective Actions]

Auditron-Prohibit Service

Request the Account Administrator to set the number of copies, etc.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

Illegal User Detected

[Corrective Actions]
Request the Account Administrator for access to use the service.

OF-09 Common Job Fail

016-760 PS Decompose failure


[Error Type]

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

016-757 Auditron - Invalid User

Job Fail

[Fault Content]
[PS Decompose Error]

[Error Type]
Job Fail

Request the Account Administrator to add the rights.


If the problem persists, perform the following procedure to repair it.

The system processed a PDF file prohibited for printing.

[Corrective Actions]

Set the new function that is allowed for that account and try again.

An error occurred in Decompose processing.

[Detection Conditions]

[Fault Content]

An error occurred in Decompose processing.

Auditron-Invalid User
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[Corrective Actions]
Resend the job. (If the problem persists, check the execution environment and data.)

Version 1.2

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Check the following to see if the POP server, which is a destination, and this machine can
communicate with each other on the nework.

OF-09 Common Job Fail

The server IP address is correct.

016-761 FIFO EMPTY

The network cable is connected.

[Error Type]
Job Fail

1.

016-764 SMTP Server Connect Error


[Error Type]
Job Fail

[Fault Content]
[Image Output]

[Fault Content]
The machine failed to connect to the SMTP server (when trying to do so).

FIFO EMPTY error

[Detection Conditions]

[Detection Conditions]
The connection error with the SMTP Server was detected.

Image enlargement error (FIFO EMPTY Error)

SMTP Server Response Code: 421 or 451.

[Corrective Actions]
Print in the High Speed mode. If the problem persists, print in the Print Guaranteed mode. (Only for
the machine with this mode.)

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Wait for a while and repeat the operation.

OF-09 Common Job Fail

If the situation does not improve, contact the network administrator for advice.

1.

The machine failed to connect to the SMTP server.

016-762 Print LANG Not Installed

016-765 SMTP Server HD Full

[Error Type]

[Error Type]

Job Fail

[Fault Content]
[Decomposer does not exist]
The system requested for functions (print language, print utility, etc.) that were not installed. (The
Decomposer specified with PJL or Auto SW is not installed.)

Job Fail

[Fault Content]
The SMTP Server HDD is full. (after connection to the server)

[Detection Conditions]
The system detected that the SMTP Server HDD is full.
SMTP Server Response Code: 452

[Detection Conditions]
The print language is not installed.
The system requested for functions (print language, print utility, etc.) that were not installed.
(The Decomposer specified with PJL or Auto SW is not installed.)

[Corrective Actions]
Fix and select the decomposer from the Operation Panel or with a command.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-763 POP server is not found.


[Error Type]
job

[Fault Content]
The machine cannot find the POP server (when trying to connect to it).

[Detection Conditions]
(POPERR_SOCKET)

[Corrective Actions]
Contact the SMTP Server Administrator.
Retrieve E-mails in the SMTP Server HD. Check the server capacity.

016-766 SMTP Server File System Error


[Error Type]
Job Fail

[Fault Content]
The memory capacity alloted by the SMTP server is exceeded. (after connection to the server)

[Detection Conditions]
Any error with the SMTP Server File System was detected.
SMTP Server Response Code: 552.

[Corrective Actions]
Contact the SMTP Server Administrator. Review the server capacity limit setting.

016-767 Invalid E-mail Address

[Error Type]

[Fault Content]

Job Fail

[Fault Content]

Direct FAX job prohibition by the System Data Settings.

[Detection Conditions]

The SMTP server refused to accept the destination address. (after connection to the server)

[Detection Conditions]

Direct FAX job prohibition by the System Data Settings.

[Corrective Actions]

The system detected that the E-mail destination address is incorrect.

To release the direct FAX job prohibition, set the target system to "0".

SMTP Server Response Code: 550 or 551 or 553

If the problem persists, perform the following procedure to repair it.


Obtain the job logs (UI, Report, CWIS, SSMI applications).

[Corrective Actions]
Check a specific mail address and set a proper one.

016-771 Scan Data Repository ERR (DNS address)

If the problem persists, perform the following procedures in sequence to repair it.

[Error Type]

OF-09 Common Job Fail


2.4 NET System Fault Check
2.4.5 Network-Related Details Check Flow

016-768 Invalid Sender Address

Job Fail

[Fault Content]
The Scanned Data Repository Address cannot be solved (Response to DNS Address).

[Detection Conditions]

[Error Type]
Job Fail

An error occurred while recalling the DNS Resolution Library.

[Corrective Actions]

[Fault Content]

Check the connection to the DNS. Or, check whether the Scan Data Repository domain name has
been registered in the DNS.

The SMTP server refused to accept the sender address. (after connection to the server)

If the problem persists, perform the following procedures in sequence to repair it.

[Detection Conditions]

OF-09 Common Job Fail

An error was received from the SMTP Protocol "MAIL FROM:" command.

2.4 NET System Fault Check

[Corrective Actions]
1.

2.4.5 Network-Related Details Check Flow

The SMTP server refused to accept the sender address.

Check that the sender address is correct.

016-772 Scan Data Repository ERR (DNS Library)

If the situation does not improve, contact the network administrator for advice.

[Error Type]

016-769 SMTP Server Unsupported DSN


[Error Type]

Job Fail

[Fault Content]
In trying to run a job using SMTP, the device found that the device had not been registered on the
DNS server. (before connection to the server)

Job Fail

[Fault Content]
The SMTP server does not support DSN. (after connection to the server)

[Detection Conditions]
ESMTP Protocol "EHLO" Command Response Code: 502.

[Detection Conditions]
An error occurred while recalling the DNS Resolution Library.

[Corrective Actions]
Set the DNS address. Or, set the Scan Data Repository address using IP address.

Or, "DSN" does not appear in the "Supported Command List" received from the Server.

If the problem persists, perform the following procedures in sequence to repair it.

[Corrective Actions]
1.

OF-09 Common Job Fail

Contact the network administrator for advice and ensure that the SMTP server supports DSN.

2.4 NET System Fault Check

Or set Transmittal Confirmation to OFF and send the job.

016-770 The direct fax function is canceled by NVM.


[Error Type]
Job Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2.4.5 Network-Related Details Check Flow

016-773 Invalid IP Address


[Error Type]
Job Fail
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[Fault Content]

[Fault Content]

Local machine IP address failure (DHCP lease expired).

<Image conversion error>


An error that is not due to HDD access has occurred during image conversion process at the SFormatter.

[Detection Conditions]
When connection fails, the valid flag of the resource IP address is "False".

[Corrective Actions]

Version 1.2

[Detection Conditions]

Check the DHCP environment. Or, set a fixed IP address in the machine.

<Image conversion error>

If the problem persists, perform the following procedures in sequence to repair it.

An error that is not due to HDD access has occurred during image conversion process at the SFormatter.

OF-09 Common Job Fail


2.4 NET System Fault Check
2.4.5 Network-Related Details Check Flow

016-774 HD Full - Compression Convert


[Error Type]
Job Fail

[Fault Content]

[Corrective Actions]
1.
2.

If the failure occurred during Salutation/Fax to Email, obtain the pages one by one from the Mailbox
through a Web Browser and try again.
If the problem occurred when encrypting or specifying a signature using the "Default Certificate",

Check the validity of the certificate.

Set the correct date and time on the machine.

Try fetching by using the FAX forced polling.

[HDD Full at Compression type conversion]

If the problem persists, perform the following procedure to repair it.

HDD Full occurred when the S-Formatter did the compression type conversion of the JBIG
compressed images into the MH system (partition #1).

2.4.5 Network Related Details Check Flow

[Detection Conditions]
Disk Full was detected when opening/writing file for Compression type conversion.

[Corrective Actions]
Free up some HDD space and repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-02 HDD System Fail

016-775 HD Full - Image Convert


[Error Type]
Job Fail

[Fault Content]

2.4.5.4 CenterWare Internet Service Failure Check Flow

016-777 HD Access ERR-Image Convert


[Error Type]
Job Fail

[Fault Content]
[Image Conversion Error]
The HDD Access Error has occurred during image conversion process by S-Formatter.

[Detection Conditions]
An error other than Disk Full was detected when opening/reading/writing file for compression
conversion/image processing operation.

[Corrective Actions]

[Image Conversion Error]

Replace the HD and perform the operation again.

Insufficient HDD capacity was detected during image conversion process by S-Formatter.

If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
Disk Full was detected when opening/writing file for image processing operation.

[Corrective Actions]
Free up some HDD space and repeat the operation.
Retrieve each page from the EWS.
If the problem persists, perform the following procedure to repair it.
OF-02 HDD System Fail

016-776 Image Convert ERR


[Error Type]
Job Fail

OF-02 HDD System Fail

016-778 HD Full - Scan Image Convert


[Error Type]
Job Fail

[Fault Content]
[Scanned Image Conversion Error]
Insufficient HDD capacity was detected during scanned image conversion process in I-Formatter

[Detection Conditions]
HDD Full was detected when opening/writing file for operation

[Corrective Actions]
Free up some HDD space and scan again.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-02 HDD System Fail

1.

Check the network cable for connection.

2.

If the host name set up on this machine has non-ASCII letters, set a new host name using ASCII
letters.

016-779 Scan Image Conversion Error


[Error Type]

Log In/Out =>System Settings =>Network Settings =>Machine Mail Address/Host Name =>Host
Name

Job Fail

[Fault Content]

3.

[Scanned Image Conversion Error]


An error due to other causes than HDD Access has occurred during scanned image conversion
process in I-Formatter

Check that the server IP address is correct.

016-782 Server Login ERR


[Error Type]
Job Fail

[Detection Conditions]

[Fault Content]

An error was detected in the Image Conversion Library

<Server Login Error>

[Corrective Actions]

A failure in logging in to the server to transfer a file to it.

Repeat the operation.


[APC4300G] If an error occurs when scanning a relatively large-size document such as A3 with
[Scan Resolution 600dpi] specified, reduce the scan resolution to 400dpi or less and operate again.

[Detection Conditions]
<FTP>

If the problem persists, perform the following procedure to repair it.

Failed to log into FTP server

OF-09 Common Job Fail

<SMB>
Failed to log into SMB server.

016-780 HD Access ERR-Image Convert

Also occurs in SMB when the network cable is disconnected

[Error Type]

[Corrective Actions]

Job Fail

Perform the following procedures:

[Fault Content]
[Scanned Image Conversion Error]
A HDD access error was detected during scanned image conversion processing in I-Formatter

1.

For SMB, first check the connection of the network cable. If that does not solve it, proceed as
follows.

2.

As EUC Code (Japanese) cannot be used in the hostname of the current specification, change
it to English.

3.

Register the job flow from EasyAdmin.

[Detection Conditions]
An error other than HDD Full was detected when opening/writing file for operation.

Now even if the hostname is in EUC Code (Japanese), transfer is possible.

[Corrective Actions]
4.

Change the HD and try scanning again.

Check the "Server Name/IP Address" at the address display.


WinNT4.0: Because SMB transfer to WinNT4.0 is not possible with IP Address, change the
"Server Name/IP Address" to Hostname.

If the problem persists, perform the following procedure to repair it.


OF-02 HDD System Fail

WinXP: Can SMB transfer normally even with IP Address.

016-781 Server Connect ERR

5.

[Error Type]
Job Fail

In the default settings of WinXP, empty password cannot be used for access though the
network.
Change the WinXP settings to "Allow Empty Password Access" and operate again.

6.

[Fault Content]
The machine cannot find the SMTP server (when trying to do so).

[Detection Conditions]

Set a login name and a password at the Destination Server.

7.

Make correct settings for the attributes of the Job Template file.

8.

At the CW, set the same account as above as a resource in the client PC.

Failed to connect to the SMTP mail server.

If the problem persists, perform the following procedure to repair it.

1.

The machine and server cannot communicate with each other at all.

OF-13 016-782/016/784 Fail

2.

After establishing connection between this machine and the server, it was detected that the
hostname set in the machine is not of ASCII characters.

2.4.5 Network Related Details Check Flow

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2.4.5.5 Scanner

016-783 Invalid Server Path


[Error Type]
Job Fail

[Fault Content]
<Server Path Error in network transfer>
When transferring a file to the server, a selected path is not found.

[Detection Conditions]

Version 1.2

016-785 Server HD Full


[Error Type]
Job Fail

[Fault Content]
<Server File Full in network transfer>
When transferring a file to the server, the server file system becomes full.

[Detection Conditions]
<FTP>

<FTP>

FTP command "STOR" or write failure, when HDD Full was detected

"CWD" command failure of output directory specified in DocumentPath attributes. Either the
specified path does not exist, or no access right

<SMB>

<SMB>
Either the specified path does not exist, or no access right

Write error in the forwarding server, when HDD Full was detected

[Corrective Actions]
Perform the following procedures:

[Corrective Actions]

1.

Check that there is "Write Authorization" in the server directory.

1.

Make correct settings for the attributes of the Job Template file.

2.

Free some space on the server disk.

2.

Check the server path name set in the Job Template and set up again.

If the problem persists, perform the following procedures in sequence to repair it.

If the problem persists, perform the following procedures in sequence to repair it.

2.4.5 Network-Related Details Check Flow

2.4.5 Network-Related Details Check Flow

2.4.5.5 Scanner

2.4.5.5 Scanner

Refer to CenterWare Scan Service Installation Guide.

Refer to CenterWare Scan Service Installation Guide.

016-784 Server Write ERR


[Error Type]
Job Fail

[Fault Content]
<Server Write Error in network transfer>
A failure in writing to the server to transfer a file to it.

[Detection Conditions]
<FTP>
FTP command "STOR" or write failure, outside of HDD Full

016-786 HD Full-Scan Write ERR


[Error Type]
Job Fail

[Fault Content]
<Internal HDD write error during scan>
Temporary file cannot be written to the Hard Disk during Scan to Server Hana/Oceans2/Imari: HD
Full

[Detection Conditions]
When performing the scan function, files cannot be written in the HDD.

[Corrective Actions]

<SMB>

Take any one of the following actions:

Write error in the forwarding server, outside of HDD Full

Turn the machine OFF then ON.

If no paper remains in the tray of this machine, replenish the paper.

If this occurs when sending e-mail, take any one of the following actions:

[Corrective Actions]
Perform the following procedures:
1.

Check that there is "Write Authorization" in the server directory.

Reduce the resolution and re-send it.

2.

Free some space on the server disk.

Reduce the size and re-send it.

If the problem persists, perform the following procedures in sequence to repair it.

Reduce the number of pages and separate the job into several batches when sending.

OF-13 016-782/016-784 Fail

Set [Output Color] to [Black] and re-send it.

2.4.5 Network-Related Details Check Flow

If the problem persists, perform the following procedure to repair it.

2.4.5.5 Scanner

OF-09 Common Job Fail

Refer to CenterWare Scan Service Installation Guide.

OF-10 HDD Job Fail

016-787 Invalid Server IP ADD

[Corrective Actions]
[For E-mail Send]

[Error Type]

Use a lower resolution or reduce the size before sending.

Job Fail

Reduce the no. of pages to split the job into a few.

[Fault Content]

Send with B/W Binary etc.

[JT Syntax Error during Scanning]

If the problem persists, perform the following procedures in sequence to repair it.

This is a syntax error in the Job Template during Scan to FTP operation and limited to the following
cases (because of Redirector detection):

OF-09 Common Job Fail


OF-02 HDD System Fail

Incorrect Server IP Address (IP Syntax Error)

2.4.5 Network-Related Details Check Flow

[Detection Conditions]
A text with incorrect format has been entered as the IP address for Job Template settings.

[Corrective Actions]
Specify the correct Job Template.
1.

2.4.5.5 Scanner

016-790 Email fragment over


[Error Type]
job

Check the settings of Job Template.

016-788 Retrieve to Browser Failed


[Error Type]
Job Fail

[Fault Content]
Email fragment quantity is over spec.

[Detection Conditions]
In paginating and partial fragmenting of message, the qty of mail fragments per address exceeds
system data "max fragment qty".

[Fault Content]
Retrieval failed at Scan to SMB (via Web Browser)

[Detection Conditions]

[Corrective Actions]
Perform the following:

The job was aborted, canceled or timed out by the device, or the job was canceled by the client.

1.

Reduce a send parameter of resolution (image-to-send quality) and resend the job.

2.

Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)

[Corrective Actions]

3.

Change ""max fragment qty"" to a larger value.

1.

If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of
it and contact the Support division for instructions.

Reload the browser page and perform retrieval operation again.

2.

Activate the browser again and perform retrieval operation again.

3.

Turn the device OFF then ON and perform retrieval operation again.
Note that no actions are required if the job was canceled by a user.

4.

Improve the connection status to a network.

5.

Check whether there are problems such as duplicated IP addresses.


If the problem persists, perform the following procedures in sequence to repair it.
2.4.5 Network-Related Details Check Flow

2.5.2 Logging/Extraction Tools Operational Instructions

016-791 File Retrieve Fail


[Error Type]
Job Fail

[Fault Content]
File Retrieve Fail

2.4.5.5 Scanner
Refer to CenterWare Scan Service Installation Guide.

[Detection Conditions]
This error occurred during Scan to FTP/SMB, CWSS. Access to the transfer destination and job
template storage destination has failed.

016-789 HD Full - Job Memory


[Error Type]

[Corrective Actions]

Job Fail

Check the Server directory structure and files (for their existence, etc.) and the access rights for
both. Also, check whether access to the specified transfer destination server is available.

[Fault Content]
Redirector Task Operational HDD Limit Overflow

If the problem persists, perform the following procedures in sequence to repair it.
2.4.5 Network-Related Details Check Flow

[Detection Conditions]

2.4.5.5 Scanner

Redirector task operational HDD limit overflow was detected.


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016-792 Specified Job Not Found


Job Fail

[Media Reader] Format Error (occurs during job)

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Fault Content]
Job Log for Specified Job ID does not exist

[Detection Conditions]

Version 1.2

[Fault Content]

[Error Type]

[Corrective Actions]
1.

When printing the report for the job, the Job Log for the job specified in the Control Panel could not
be retrieved.

[Corrective Actions]

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Check the contents in the Media from the PC. Check the file format/directory in the media and the
selected mode (Digital Camera Print/Document Print), then make settings again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

Repeat the operation.

016-796 Document insert operation error

If the problem persists, perform the following procedure to repair it.

[Error Type]
Job Fail

OF-09 Common Job Fail

016-793 MF I/O HD Full

[Fault Content]
[Media Reader] File Attribute Retrieval Error (occurs during job) - Job Abort for this Job only

[Error Type]
Job Fail

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Fault Content]
[MFIO]

[Corrective Actions]

HD Full

1.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

The MF-IO Task detected HDD Full.

[Corrective Actions]
Delete the files in the HDD. Or, initialize the HD.
If the problem persists, perform the following procedures in sequence to repair it.

OF-09 Common Job Fail

016-797 MediaReader:Image File Read Error


[Error Type]
Job Fail

OF-09 Common Job Fail


OF-02 HDD System Fail

[Fault Content]
[Media Reader] Image File Retrieval Error (occurs during job) - Job Abort for this Job only

016-794 MediaReader:Media No Insert


[Error Type]

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

Job Fail

[Fault Content]
[Media Reader] Media Not Inserted (occurs during job)

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
Check that the Media is inserted.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-795 MediaReader:Format Error


[Error Type]
Job Fail

Check the contents in the Media from the PC. Check whether the print file attribute data is displayed
in the PC and make settings again.

[Corrective Actions]
1.

Check the contents in the Media from the PC. Check whether the print file images are displayed in
the PC and make settings again.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-798 No TrustMarking Option


[Error Type]
Job Fail

[Fault Content]
No TrustMarking Option

[Detection Conditions]
A HDD unavailable error was returned when the Decomposer called the S-Image Library.

[Corrective Actions]

[Corrective Actions]

Install the necessary options (HD).


If the problem persists, perform the following procedures in sequence to repair it.

Force this Job to run and follow the panel display to replenish the paper, switch the paper, and
replenish the staples.

OF-09 Common Job Fail

Or, cancel this Job.

OF-02 HDD System Fail

If the problem persists, perform the following:

016-799 PLW Print Instruction Fail


[Error Type]
Job Fail

OF-09 Common Job Fail

016-940 Duplex Mix Size NG


[Error Type]
Operation Error

[Fault Content]
Print Instruction Fail Detected In PLW RAP

[Fault Content]
2-Sided Specified Mix Size NG

[Detection Conditions]
The specified print parameter is abnormal.

[Detection Conditions]
Different size settings for side 1 and side 2 were detected after the job had started with 2-Sided Print
specified.

[Corrective Actions]
Perform the job again.
If the problem persists, perform the following procedures in sequence to repair it.

[Corrective Actions]
Specify the job to avoid the detection conditions.

OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.

2.4.4 Printing can be performed but abnormally

OF-09 Common Job Fail

2.4.5 Network-Related Details Check Flow

016-910 Required Resource Not Ready (IOTsc detect)

016-941 Booklet Duplex Mix Size NG

[Error Type]

[Error Type]
Operation Error

operation

[Fault Content]

[Fault Content]
Booklet Specified Mix Size NG

Required Resource Not Ready

[Detection Conditions]

[Detection Conditions]
Mixed size/direction set for the page with images was detected after the job had started with Booklet
specified.

The paper and staples requested by the selected print parameters are not installed.

[Corrective Actions]
Install the paper or replace the paper and install the staples.

[Corrective Actions]
Specify the job to avoid the detection conditions.

If the problem persists, go to the following and solve it.

If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

016-911 Multi-Paper Required On A Single Tray


[Error Type]
Operation

[Fault Content]
Multi-Paper Required On A Single Tray

[Detection Conditions]
The paper and staples requested by the print specification are not loaded

OF-09 Common Job Fail

016-942 Page Delete Duplex Mix Size NG


[Error Type]
Operation Error

[Fault Content]
Page Delete 2-Sided Mix Size NG

[Detection Conditions]
Different size settings for side 1 and side 2 were detected after the pages with 2-Sided Print
specified had been deleted.

Or,
Different sizes and/or types of paper switching are requested from the same Tray
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[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-943 Insert doc Duplex Mix Size NG


[Error Type]
Operation Error

[Fault Content]
Insert Document 2-Sided Mix Size NG

[Detection Conditions]
Different size settings for side 1 and side 2 were detected after the document and separators had
been inserted for the pages with 2-Sided Print specified.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-944 Document merge NG


[Error Type]
Operation Error

[Fault Content]
Document Collate & Cover/Separator Document Attachment NG

[Detection Conditions]
The document collate setting for the pages including the cover with images or the document with
separators with Document Attachment specified was detected.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-945 Insert doc Duplex print NG


[Error Type]
Operation Error

[Fault Content]
Insert Document 2-Sided Print NG

[Detection Conditions]
The documents that do not support 2-Sided Print has been inserted for the pages for 2-Sided Print.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

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Version 1.2

016-946 Insert doc NG


[Error Type]
Operation Error

[Fault Content]
Document Inserted into Cover/Separator NG

[Detection Conditions]
A document or separator has been inserted between Cover pages or Separator pages.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-947 APS No Destination Error


[Error Type]
Operation Error

[Fault Content]
APS No Destination Error

[Detection Conditions]
The system detected that no tray is loaded with paper for Auto Paper Selection after the job for
which the paper for APS (Auto Paper Selection) was selected or APS was set has started.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-948 Small Book action NG


[Error Type]
Operation Error

[Fault Content]
Booklet Selected Cover/Separator/Blank Paper NG

[Detection Conditions]
The covers with images, separators, or blank pages were detected after the job had started with
Booklet specified.

[Corrective Actions]
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

016-949 Insert Mix doc NG


[Error Type]
Operation Error

If the above procedures do not resolve the problem, expand the HDD partition size of the relevant
service.

[Fault Content]
Insert Document Different Size Attachment NG

If the problem persists, perform the following procedures in sequence to repair it.

[Detection Conditions]

OF-09 Common Job Fail

The document with a different size/orientation from the operated page was tried to be inserted for
the job with Attachment specified.

OF-02 HDD System Fail

016-983 Image Log HDD Full

[Corrective Actions]

[Type Error]

Specify the job to avoid the detection conditions.

Notice

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

[Fault Content]

016-981 HDD access error

This is prepared for the user to interfere and cancel a copy/scan job when the log image storage
area on the disk becomes full with the level of ensuring creation set to "High."

[Error Type]

[Detection Conditions]

Notice

With the system data "Level of Ensuring Log Image Creation" set to "High" the log image storage
area on the disk becomes full (during processing a copy/scan job).

[Fault Content]
When accessing it, the HD is detected being full

[Corrective Actions]

[Detection Conditions]

Press the Cancel Job button to cancel the job.

HDD Full was detected because Mailbox Scan, Fax Scan, Secure Print, Delay Print, Sample Print,
or Scheduled Print was specified when the HDD partition/ide0c capacity is small.

Rerun the job.


If the situation is the same despite some re-attempts, delete unnecessary documents saved in the
device or change the level of ensuring creation (to Low). However, if the level is set to Low, log
image creation cannot be ensured.

Print Job only prints the jobs stored in the HD, so this Fault does not occur for "Job Fail 16748".

[Corrective Actions]

016-985 Data size over flow (Scan to Email)

1.

Split the job into pages in order to prevent FULL state. Reduce the resolution if possible.

2.

Delete documents that are no longer needed, such as: Mailbox documents, FAX Send Wait
documents, Secure Print documents and Delayed Print documents. Make sure that there is space in
the HDD before re-scanning and re-printing.

When the procedures above did not work, expand the HDD partition size for the corresponding service
that needs it.
If the problems persist, refer to the following procedures in sequence to repair it.

[Error Type]
Notice Error

[Fault Content]
Scan to E-mail Data Size Exceeded

[Detection Conditions]
The size set in [E-mail Size Upper Limit] that is set from the Main Processor was exceeded.

OF-09 Common Job Fail

[Corrective Actions]

OF-10 HDD Job Fail

016-982 HDD access error 2

Request to reduce the no. of documents, reduce the resolution, or increase the compression ratio if
the job is Multi-value scan.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Notice Error

OF-09 Common Job Fail

[Fault Content]
When accessing it, the HD is detected being full.
The error that causes FULL not to be cleared despite a layover.(Even one page cannot be stored.)

[Detection Conditions]
HDD was determined to be full due to collate, stored or interrupted jobs.

[Corrective Actions]
Process or delete the jobs (documents) stored in the same HDD partition, and repeat the operation.

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017-700 ThinPrint Connection Timeout Fail

[Fault Name]
ThinPrint Over Maximum Data Size Fail

[Fault Name]
ThinPrint Connection Timeout Fail

[Error Type]
Job Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint Print Data Size Fail.

[Fault Content]
ThinPrint Connection Timeout Fail.

[Detection Conditions]
The data that was sent from the ThinPrint .print Engine has exceeded the maximum data size that
can be handled by the device.

[Detection Conditions]
The connection with the ThinPrint .print Engine has timed-out.

[Corrective Actions]
Check the ThinPrint .print Engine for errors.
Check the connection to the ThinPrint .print Engine.

017-701 ThinPrint Connection Fail


[Fault Name]
ThinPrint Connection Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint Connection Fail.

[Detection Conditions]
An error has occurred in the connection to the ThinPrint .print Engine.

[Corrective Actions]

[Corrective Actions]
Split the job into several batches and try again.

017-704 ThinPrint Internal Fail


[Fault Name]
ThinPrint Internal Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint Internal Fail.

[Detection Conditions]
An error has occurred inside the device.

[Corrective Actions]
Perform reboot and try again.

Check the ThinPrint .print Engine for errors.

017-705 ThinPrint SSL Authentication Invalid Certification Fail

Check the connection to the ThinPrint .print Engine.

[Fault Name]
ThinPrint SSL Authentication Invalid Certification Fail

017-702 ThinPrint Invalid Data Fail


[Fault Name]

[Error Type]
Job Fail

ThinPrint Invalid Data Fail

[Error Type]

[Fault Content]
ThinPrint SSL Authentication Server Certificate Fail.

Job Fail

[Fault Content]

[Detection Conditions]
The Server Certificate being used by the ThinPrint .print Engine is incorrect.

ThinPrint Print Data Fail.

[Detection Conditions]

[Corrective Actions]
Check the Server Certificate that is registered in the ThinPrint .print Engine.

The data that was sent from the ThinPrint .print Engine is incorrect.

[Corrective Actions]
This could be due to an error of the ThinPrint .print Engine.

017-706 ThinPrint SSL Authentication Before Expiration Fail


[Fault Name]
ThinPrint SSL Authentication Before Expiration Fail

Try printing again as this error sometimes can resolve by itself.

017-703 ThinPrint Over Maximum Data Size Fail

[Error Type]
Job Fail

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[Fault Content]
ThinPrint SSL Authentication Server Certificate Not Yet Valid Fail.

[Detection Conditions]
The validity period of the Server Certificate being used by the ThinPrint .print Engine has not started
yet.

[Corrective Actions]
Check the Server Certificate that is registered in the ThinPrint .print Engine.

017-707 ThinPrint SSL Authentication Expired Fail


[Fault Name]
ThinPrint SSL Authentication Expired Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint SSL Authentication Server Certificate Expired Fail.

[Detection Conditions]
The validity period of the Server Certificate being used by the ThinPrint .print Engine has expired.

[Corrective Actions]
Check the Server Certificate that is registered in the ThinPrint .print Engine.

017-708 ThinPrint SSL Authentication Misrepresentation Fail


[Fault Name]
ThinPrint SSL Authentication Misrepresentation Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint SSL Authentication Server Address Mismatched Fail.

[Detection Conditions]
The address of the Server Certificate being used by the ThinPrint .print Engine is incorrect.

[Corrective Actions]
Check the Server Certificate that is registered in the ThinPrint .print Engine.

017-709 ThinPrint SSL Fail


[Fault Name]
ThinPrint SSL Fail

[Error Type]
Job Fail

[Fault Content]
ThinPrint SSL Fail.

[Detection Conditions]
An SSL communication error with the ThinPrint .print Engine has occurred.

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Version 1.2

[Corrective Actions]
Check the device settings.

017-710 SIP Mismatched Media Type Fail


[Fault Name]
SIP Mismatched Media Type Fail

[Error Type]
Job Fail

[Fault Content]
SIP connection was refused/media types are mismatched.

[Detection Conditions]
The request received a connection refused response because of mismatched media type at the
target connection.

[Corrective Actions]
Check the device at the recipient side.

017-711 SIP Redirect Response Fail


[Fault Name]
SIP Redirect Response Fail

[Error Type]
Job Fail

[Fault Content]
SIP redirect request/3xx response.

[Detection Conditions]
Received a redirect response during SIP connection.

[Corrective Actions]
Check the address of the recipient.

017-712 SIP Session Timeout Fail


[Fault Name]
SIP Session Timeout Fail

[Error Type]
Job Fail

[Fault Content]
SIP session/timeout.

[Detection Conditions]
There was no session refresh within the session interval.

[Corrective Actions]
Check the device at the recipient side.

017-713 Start TLS Unsupported Fail


[Fault Name]
Start TLS Unsupported Fail

[Error Type]

[Corrective Actions]

Job Fail

1. The Multifunction Device is unable to trust the SSL Certificate of the SMTP Server.
Register the Root Certificate of the SMTP Server SSL Certificate in the Multifunction Device.

[Fault Content]
Start TLS Unsupported Fail.

If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log
immediately after the problem has occurred and contact the Support Department.

[Detection Conditions]
The SMTP Server did not respond to STARTTLS.

017-716 SSL Cert Date Invalid Fail

(Reference: SMTPERR_STARTTLS_NONSUPPORT)

[Fault Name]

[Corrective Actions]

SSL Cert Date Invalid Fail

1. Change the SSL Operation Mode setting to other than STARTTLS Mode (TLS Mode),

[Error Type]
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the
network log immediately after the problem has occurred and contact the Support Department.

Job Fail

[Fault Content]

017-714 SMTP Over SSL Fail

SSL Cert Date Invalid Fail.

[Fault Name]

[Detection Conditions]

SMTP Over SSL Fail

The validity period of the Server Certificate has not started yet.
(Reference: SMTPERR_SSL_AUTH_CERT_BEFORE_EXPIRATION)

[Error Type]

[Corrective Actions]

Job Fail

1. Check that the clock of the SMTP Server and the Multifunction Device are correct.

[Fault Content]

If the clocks are correct, change the SMTP Server SSL Certificate to one that is valid.

SMTP Over SSL Fail.

2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP
Server it is connecting to.

[Detection Conditions]
SSL communication failure with SMTP Server.
(Reference: SMTPERR_SSL_FAILED)

[Corrective Actions]

If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log
immediately after the problem has occurred and contact the Support Department.

1. If this had occurred in the TLS Mode, it may be due to a wrong Port Number.
Check the Port Number settings of the SMTP Server.

017-717 SSL Server Cert Expired Fail

2. Other than that, it may be due to an internal error that has occurred in the program.
Follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the network log
immediately after the problem has occurred and contact the Support Department.

[Fault Name]
SSL Server Cert Expired Fail

[Error Type]

017-715 SSL Cert Untrusted Fail

Job Fail

[Fault Name]

[Fault Content]

SSL Cert Untrusted Fail

SSL Server Cert Expired Fail.

[Error Type]

[Detection Conditions]

Job Fail

The validity period of the Server Certificate has expired.

[Fault Content]

(Reference: SMTPERR_SSL_AUTH_CERT_EXPIRED)

SSL Cert Untrusted Fail.

[Corrective Actions]

[Detection Conditions]
An SSL Server Authentication Error has occurred because there is something wrong in the Server
Certificate Data.

1. Check the validity period of the SMTP Server Certificate. Also check whether the clock of the
Multifunction Device is correct.

(Reference: SMTPERR_SSL_AUTH_CERT)
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2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP
Server it is connecting to.
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log
immediately after the problem has occurred and contact the Support Department.

017-718 SSL Server Cert Invalid Fail


[Fault Name]
SSL Server Cert Invalid Fail

[Error Type]
Job Fail

[Fault Content]
SSL Server Cert Invalid Fail.

[Detection Conditions]
The Server Name does not match the Server Address of the Server Certificate.
(Reference: SMTPERR_SSL_AUTH_MISREPRESENTATION)

[Corrective Actions]

Version 1.2

[Fault Name]
Contract Type Fail

[Error Type]
Job Fail

[Fault Content]
Contract Type value is incorrect.

[Detection Conditions]
The Contract Type value specified by PJL Command is wrong.

[Corrective Actions]
Correct the Contract Type value specified by PJL Command and try again.

017-721 Geographic Region Fail


[Fault Name]
Geographic Region Fail

[Error Type]
Job Fail

[Fault Content]

1. Check that the Server Name that are registered in the SMTP Server Certificate and the Server
Address are correct.

Geographic Region value is incorrect.

[Detection Conditions]

2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP
Server it is connecting to.

[Corrective Actions]

The Geographic Region value specified by PJL Command is wrong.


Correct the Geographic Region value specified by PJL Command and try again.

If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log
immediately after the problem has occurred and contact the Support Department.

017-719 SMTP Over SSL Internal Fail


[Fault Name]
SMTP Over SSL Internal Fail

[Error Type]
Job Fail

[Fault Content]
SMTP Over SSL Internal Fail.

[Detection Conditions]
Software internal error has occurred during SMTP Over SSL process.
(Reference: SMTPERR_SSL_AUTH_FAILED)

[Corrective Actions]
1. Repeat the operation.
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the
network log immediately after the problem has occurred and contact the Support Department.

017-720 Contract Type Fail

017-722 Total Impressions Over Fail


[Fault Name]
Total Impressions Over Fail

[Error Type]
Job Fail

[Fault Content]
The Total Impressions of Billing Meter in the data for PJL Diag is 9,999,900 or more.

[Detection Conditions]
A change request for Geographic Region or Contract Type was received when the Total
Impressions of Billing Meter is 9999900 or more.

[Corrective Actions]
Perform the operation when the value of Total Impressions is between 0 and 9,999,900.

018-400 IPSEC Error (Configuration Mismatch)

[Fault Content]
A failure in communication with the SIP Registrar Server

[Error Type]

[Detection Conditions]

Info

One of the following has caused a failure in registering info about the local machine with the SIP
Registrar Server.

[Fault Content]
IPSEC Error (setting mismatch)

[Detection Conditions]
Although the IPSEC is enabled, the password is not set because "authentication method = [Preshared key]" or the IPSEC certificate is not set because "authentication method = [Digital
Signature]".

[Corrective Actions]
Clear the IPSEC setting mismatch and enable the IPSEC again. Mismatched IPSEC settings: when
password is not set because "authentication method = [Pre-shared key]" or when IPSEC certificate
is not set because "authentication method = [Digital Signature]".

SIP Server Address info could not be obtained through DHCP or DHCPv6.

The machine could not communicate with the manually set-up SIP Registrar Server.

The machine could not communicate with the SIP Registrar Server obtained through DHCP or
DHCPv6.

The machine could not communicate with the SIP Registrar Server.

[Corrective Actions]

When Method of Obtaining SIP Server Address" is set to DHCP or DHCPv6, check that this
machine can normally communicate with the DHCP Server or the DHCPv6 Server. Check that there
is no disconnected cable or switch/hub failure.

When Method of Obtaining SIP Server Address" is set to DHCP or DHCPv6, check that the DHCP
Server or the DHCPv6 Server is active. Furthermore, check that the setting is made that enables
distribution of SIP Server Address.

When "Method of Obtaining SIP Server Address" is manually set, check the set-up address is
correct. If the address is set using FQDN strings, set up the DNS Server in the way that enables
DNS to properly solve an address problem.

When Method of Obtaining SIP Server Address" is set to DHCP or DHCPv6, check that the SIP
Server address that the DHCP Server or the DHCPv6 distributed is correct.

Check that this machine can normally communicate with the SIP Registrar Server. Check that there
is no disconnected cable or switch/hub failure.

[Corrective Actions]

Check that the SIP Registrar Server is active.

When IP Operation Mode is set to IPv4 and "IP Address Obtainment Mode" is manually set, set
Method of Obtaining SIP Server Address to manual.

018-403 SIP registraion fail (authentication)

In any case except when IP Operation Mode is set to IPv4 and "IP Address Obtainment Mode" is
manually set, set Method of Obtaining SIP Server Address to manual or DHCP.

018-401 Incosistent SIP configuration


[Error Type]
info

[Fault Content]
An inconsistent SIP Server setting is detected.

[Detection Conditions]
One of the following has been detected: the "IP Operation Mode setting and the "Method of
Obtaining SIP Server Address setting on the device are inconsistent with each other, or the "IP
Operation Mode setting and the "SIP Server Address setting are inconsistent.

[Error Type]
info

When IP Operation Mode is set to IPv6, set "Method of Obtaining SIP Server Address to manual
or DHCPv6.

[Fault Content]

If Method of Obtaining SIP Server Address is set to manual and the address is set using FQDN
strings, set up the DNS Server in the way that enables DNS to properly solve an address problem.

[Detection Conditions]

When IP Operation Mode is set to IPv4 and IP Address Obtainment Mode is manually set, set up
SIP Server Address using an IPv4 address or FQDN strings.

When IP Operation Mode is set to IPv6, set up SIP Server Address using an IPv6 address or
FQDN strings.

It is mandatory to set up Primary SIP Registrar Server Address and Primary SIP Proxy Server
Address.

018-402 SIP server communication fail


[Error Type]
info

A failure in registering with the SIP Registrar Server. (Authentication error)


Authentication error. The registering of info about the local machine with the SIP Regisrtar Server
has failed.

[Corrective Actions]
When the SIP Registrar Server is set up in the way that requires it to authenticate a machine, set
the correct user name and password for authentication of this machine when registering it with the
SIP Registrar Server.

018-404 SIP registration fail(other)


[Error Type]
info

[Fault Content]
A failure in registering with the SIP Registrar Server. (an error under Other)

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[Detection Conditions]
An error under Other except an authentication error. The registering of info about the local machine
with the SIPRegisrtar Server has failed.

[Corrective Actions]
Check that the SIP Registrar Server is set up in the way that enables it to receive info about this
machine for registration.

018-405 UserAccount Disable


[Fault Name]
UserAccount Disable

[Error Type]
Information

[Fault Content]
User Account Disabled Error.

[Detection Conditions]
Authentication error has occurred because [Account Invalid] has been set for the involved user in
the Active Directory Server that was specified by the LDAP Authentication.

[Corrective Actions]
There is a checkmark at [Account Invalid] for the involved user in the Active Directory of the LDAP
Authentication Destination Server.
The server had been set to prohibit access from the involved user.
Consult with the Server Administrator.

Version 1.2

[Detection Conditions]
The device could not connect to the CA server when trying to do CA authentication. The device has
failed in communication.

[Corrective Actions]
Make the IOT and the Controller the same in agreement info.
The device has failed in communicating with the CA server set up on the device. Check the address of
the CA server, or recheck the connection to the network.
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and contact the support division for directions.
2.5.1 LOG

018-502 Login failure in SMB


[Error Type]
Job Fail

[Fault Content]
The workstations that can log in during SMB Scan are limited

[Detection Conditions]
When logging in to the SMB server, it was detected that the workstations that can log in during SMB
Scan are limited.

[Corrective Actions]
Check the properties information of the specified user and check whether the workstations that can
log in to the server are limited.

018-500 CA Message Receiver Boot Error(S_cert lost)

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

job

[Fault Content]
An error in starting the server that receives a CA authentication message.

[Detection Conditions]
The SSL server that is necessary for CA could not start because there was no server certificate or
private key at an attempt to start the device.

[Corrective Actions]
Make the IOT and the Controller the same in agreement info.
As there is no server certificate for the device, set up Server Certificate, or set the CA function to OFF.
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and contact the support division for directions.
2.5.1 LOG

018-501 CA Server Connection Error


[Error Type]
job

[Fault Content]
CA Authentication Server communication error

018-503 CA Message Receiver Timeout


[Error Type]
job

[Fault Content]
CA Authentication Server timeout

[Detection Conditions]
The device received a message from the CA server and was waiting for a JRM/UI judgment, but
received no response, and time has become out.

[Corrective Actions]
Make the IOT and the Controller the same in agreement info.
Due to some internal load of the device, response-to-CA Server time has become out. Retry the
authentication operation.
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and contact the support division for directions.
2.5.1 LOG

018-504 CA SessionID Mismatch

3.

[Error Type]

Right-click the target user on the right frame of the [Active Directory Users and Computers]
window and select [Reset Password].

job

[The following applies to DMP6-2 and later products only.]

[Fault Content]

CA Authentication SessionID error

Confirm users that are allowed to use Share Windows. (MacOS X v10.4)

This is how to confirm users.

[Detection Conditions]

1.

In communication between the device and the CA server for authenticiation, a mismatch in Session
ID between both has occurred. (Communication error, internal error of the device, or wrong code)

[Corrective Actions]

From [Dock], start the [System Environment Settings] icon.

2.

On the [System Environment Settings] window, click the [Share] icon.

3.

From the Select Service window, select Share Windows and click the [Account] button.

018-506 CA FieldID Mismatch

Make the IOT and the Controller the same in agreement info.
An error has occurred in the authentication operation between the CA server and the device. Retry the
authentication operation.

[Error Type]

018-505 SMB-DOS protocol error 1-005

[Fault Content]

job
CA Authentication FieldID error

[Error Type]

[Detection Conditions]

Job Fail

In communication between the device and the CA server, a mismatch in FieldID between both has
occurred. (Communication error, internal error of the device, or wrong code)

[Fault Content]
SMB User Authentication Failed/Unable to log into SMB Scanner

[Corrective Actions]

[Detection Conditions]

Make the IOT and the Controller the same in agreement info.

In SMB Authentication:

The user could not be identified because of his/her wrong user name or password.

An error in the authentication operation between the CA server and the device has occurred. Retry the
authentication operation.

The time SMB Server tells differs from the time the machine tells. (This occurs under Windows
Server 2003)

If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and contact the support division for directions.

In Scanner to SMB:

2.5.1 LOG

When trying to send a scanned image, the user could not log in to the SMB server because of
his/her wrong user name or password.

The time SMB Server tells differs from the time the machine tells. (This occurs under Windows
Server 2003)

[The following applies to DMP6-2 and later products only.]

018-507 CA Credential Error


[Error Type]
job

[Fault Content]

The specified user name is not registered as a user that can use Share Windows. (MacOS X
v10.4)

[Corrective Actions]

CA Authentication User Authentication error

[Detection Conditions]
The CA Authentication Server requested an entry of user info, and the server determined that the
entered info was different.

Take either of the following actions to resolve the problem.

Contact the network administrator for the correct user name or password.

In the case of Windows Server 2003, synchronize the time SMB Server tells with the time this
machine tells.

NOTE:

[Corrective Actions]
Make the IOT and the Controller the same in agreement info.
User authentication has failed. Either the entered user name or password is incorrect. Check for the
correct user name and password and enter them.

There is no way to confirm Password. If the user forgets his/her password, he/she needs to set up a new
password.

018-508 CA Server Fatal Error

This is how to reset Password:

[Error Type]

1.
2.

On the domain controller for the active directory that has user info, select [Start] menu>[All
Programs]>[Management Tool]>[Active Directory Users and Computers].
From the left frame of the [Active Directory Users and Computers] window, select [Active
Directory Users and Computers [Server]]>[Domain]>[Users], and list user information.

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[Fault Content]

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CA Authentication Server fatal error

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[Detection Conditions]
In process of CA authentication, the device has received a ServerException message from the CA
Authentication Server.

[Corrective Actions]
Make the IOT and the Controller the same in agreement info.
The device has received a Server Error message from the CA Authentication Server. Check the status of
the CA server. Reboot it.

018-509 Template parameter conflict

2.5.1 Logging/Extraction Tools Functional Instructions

018-511 DNS server un-sets up in BMLinkS


[Error Type]
jobB

[Fault Content]
In MLinkS scan, it was found that the DNS server was not registered.

[Detection Conditions]
Before connecting to BMLinkS Services, the machine detected that the DNS server had not been
registered.

[Error Type]
Job

Version 1.2

[Corrective Actions]

[Fault Content]

Set the DNS server address. Or using the IP address, set the address of BMLinkS Storage
Services, which is a transmission destination.

CUI Scan: An Invalid Job Template is Specified

[Detection Conditions]

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

1.

During CUI scan, the machine received a Job request that comes specified with a nonexistent
template name.

2.5.1 Logging/Extraction Tools Functional Instructions

2.

There is a Job Template attributes conflict.

018-512 Service Connect error in BMLinkS

3.

The address of the server that stores the images is not set in the template.

[Error Type]

[Corrective Actions]
Check whether the settings in the job template are correct. For example, check for the following:

A setting that cannot be used in the device is set.

The transfer repository is not set correctly.

A nonexistent template name is specified.

If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

job

[Fault Content]
A failure to connect to BMLinkS scan service

[Detection Conditions]
The BMLinkS Server cannot be found.

[Corrective Actions]
Check the state to see if the BMLinkS Services server, which is a destination, and this machine can
communicate with each other via the network. For example, check the following:

018-510 Host name solution error in BMLinkS


[Error Type]
job

[Fault Content]
A failure to resolve a DNS host name problem in BMLinkS scan.

[Detection Conditions]
Before connecting to BMLinkS Services, the machine failed to resolve a BMLinkS Services server
name problem in trying to access DNS.

[Corrective Actions]
Check the state to see if DNS can obtain the domain name or IP address. For example, check the
following:

Search for the latest information and get it.

Check that the machine is connected to the DNS server.

Check that the BMLinkS Storage Service server name or host name is registered on DNS.

Check that the DNS Server address is set up.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

Search for the latest information and get it.

Check that the network cable is connected.

Check that BMLinkS Services, which is a destination, is active.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.
2.5.1 Logging/Extraction Tools Functional Instructions

018-513 BMLinkS Service Not Found


[Error Type]
job

[Fault Content]
BMLinkS scan service cannot be found.

[Detection Conditions]
http status 404 has been detected.

[Corrective Actions]
Use either of the following to resolve the problem.

Search for the latest information and get it.

Check that BMLinkS Services, which is a destination, has started storage service for this user.

[Corrective Actions]
Use one of the following to resolve the problem.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

If any letters used for the file name are found unavailable for BMLinkS storage service, change
them.

2.5.1 Logging/Extraction Tools Functional Instructions

Check for the file or folder with the same name as the specified file name.

018-514 bmlinks access-right-violation

Set the way of handling a duplicated file to Overwrite and Save.

[Error Type]

Shorten the name of the storage folder or file.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

job

[Fault Content]

2.5.1 Logging/Extraction Tools Functional Instructions

A wrong right to access BMLinkS scan service

018-517 bmlinks storage-full

[Detection Conditions]

[Error Type]

For some reason, the corresponding error code was received from BMLinkS Services.

job

[Corrective Actions]

[Fault Content]

Check that the login name (user name) and the password are correct.
If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

The storage disk on BMLinkS scan service is full.

[Detection Conditions]
For some reason, the corresponding error code was received from BMLinkS Services.

2.5.1 Logging/Extraction Tools Functional Instructions

018-515 bmlinks storage-access-error

[Corrective Actions]
Check the storage for space.

[Error Type]

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

job

[Fault Content]

2.5.1 Logging/Extraction Tools Functional Instructions

Error in access to BMLinkS Scan Service Storage

018-518 bmlinks operation-not-available

[Detection Conditions]

[Error Type]

For some reason, the corresponding error code was received from BMLinkS Services.

job

[Corrective Actions]

[Fault Content]

Use either of the following to resolve the problem.

a temporary error with BMLinkS scan service

Check that the specified file name can be created in the storage.

[Detection Conditions]

Check that the specified file name is not used by another user.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

For some reason, the corresponding error code was received from BMLinkS Services.

[Corrective Actions]

2.5.1 Logging/Extraction Tools Functional Instructions

018-516 bmlinks unsupported-attribute


[Error Type]
job

[Fault Content]
An attribute of data to be saved in BMLinkS scan service is incorrect.

After a while repeat the operation.


If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.
2.5.1 Logging/Extraction Tools Functional Instructions

018-519 bmlinks unknown-error


[Error Type]
job

[Detection Conditions]
For some reason, the corresponding error code was received from BMLinkS Services .

[Fault Content]
an error with BMLinkS scan service

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Troubleshooting
018-xxx FIP
[Detection Conditions]

When the machine was receiving a response to its request from BMLinkS Services, a network error
was detected.

[Corrective Actions]
Use either of the following to resolve the problem.
Search for the latest information and get it.

Check the state to see if the file can be written on the BMLinkS Services server.

Version 1.2

[Detection Conditions]

For some reason, the corresponding error code was received from BMLinkS Services.

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Or the machine received an unexpected response to its request.

[Corrective Actions]
Repeat the operation.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

2.5.1 Logging/Extraction Tools Functional Instructions

2.5.1 Logging/Extraction Tools Functional Instructions

018-520 Internal error in BMLinkS Scan

018-523 image send failure in BMLinkS

[Error Type]

[Error Type]
job

job

[Fault Content]
After the machine connected to BMLinkS scan service, an internal error occurred or the machine
received an unexpected response from the server.

[Fault Content]
When the machine was transferring an image to BMLinkS scan service, a network error occurred.

[Detection Conditions]

[Detection Conditions]
An internal-processing error

During transfer of an image to BMLinkS Services, a network error was detected.

[Corrective Actions]

[Corrective Actions]
Repeat the operation.

Repeat the operation.


If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

2.5.1 Logging/Extraction Tools Functional Instructions

2.5.1 Logging/Extraction Tools Functional Instructions

018-524 Invalid device network setting

018-521 request send failure in BMLinkS

[Error Type]

[Error Type]
job

Job

[Fault Content]

[Fault Content]
When the machine was trying to connect to BMLinkS scan service, a network error occurred.

[Detection Conditions]
When a command was being sent to BMLinkS Services, a network error was detected.

CUI Scan: Device Network Settings Error

[Detection Conditions]
1.

When DNS is not set in the device, the server name in the template is written as FQDN.

2.

The port for the transfer protocol that is listed in the Job Template is not activated in the device (e.g.
SMB, FTP).

[Corrective Actions]
Repeat the operation.

[Corrective Actions]
Check whether the port and network related settings that are required to execute the scan job are
set properly in the device.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.
2.5.1 Logging/Extraction Tools Functional Instructions

Check whether the DNS server setting is correct.

018-522 response receive failure in BMLinkS

Check whether the port for the specified protocol is activate.

[Error Type]
job

[Fault Content]
During a response was being made from BMLinkS scan service, a network error occurred.

If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

018-525 HDD full or HDD access error


[Error Type]
Job

[Fault Content]

[Detection Conditions]

CUI Scan: HDD-related Error during Processing of Job Template

An invalid argument request was received from the SOAP client of custom service.

[Detection Conditions]
1.

During the CUI scan start process, the internal HDD is full (Job Template partition)

2.

During the CUI scan start process, an internal HDD failure was detected.

[Corrective Actions]
Check whether the custom service settings are correct.

[Corrective Actions]
Wait for a while, then perform the same operation again. If the problem persists, perform the
following:
Check for HDD Full, or replace the HDD where the error had occurred.

If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department. Also obtain
the packets log between the custom service and the device.

018-529 Duplicate scan request


[Error Type]

If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

018-526 Rejected to be refresh

Job

[Fault Content]
CUI Scan: Duplication of Soap Job Startup Request

[Error Type]

[Detection Conditions]

Job

During the CUI scan start process that was received from the SOAP client of custom service,
another CUI scan start request was received.

[Fault Content]

[Corrective Actions]

CUI Scan: Polling Job Template

Wait for a while, then perform the same operation again.

[Detection Conditions]

If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

A CUI scan start request was received when the Job Template is being polled.

[Corrective Actions]

018-530 Authentication error

Wait for a while, then perform the same operation again.


If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

[Error Type]

018-527 JT Monitor Internal error

[Fault Content]

Job
Authentication/DV-related error during start-up of a CUI scan job.

[Error Type]

[Detection Conditions]

Job

[Fault Content]
CUI Scan: Internal Error Occurred when Processing Job Template

[Detection Conditions]

1.

DV No. of Sheets Limitation, DV Color Mode Limitation, DV Service Use Limitation

2.

Use of an unregistered card

3.

Job error when connecting to an external device or when obtaining authentication information

[Corrective Actions]

Job Template Monitor Internal Error

Either perform the correct authentication operation or check the limitations (color mode, no. of
sheets, services) that was set by the administrator. If the problem persists, follow the logging
procedures to obtain the info9 or xxx.tgz log and the network log immediately after the problem has
occurred and contact the Support Department.

[Corrective Actions]
Repeat the operation.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

018-528 Soap request error


[Error Type]
Job

[Fault Content]
CUI Scan: Soap Argument Error

018-531 Failed to create a new job


[Error Type]
Job

[Fault Content]
Other errors during start-up of a CUI scan job.

[Detection Conditions]
Other JRM detection errors during start-up of a CUI scan job.

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[Corrective Actions]
Repeat the operation.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

018-532 Too many jobs to create a new

Version 1.2

2.5.1 Logging/Extraction Tools Functional Instructions

018-547 The number restriction over of SMB scan users


[Error Type]
Job Fail

[Fault Content]

[Error Type]
Job

The number of SMB Scan users has exceeded the limit

[Detection Conditions]

[Fault Content]

When logging in to the SMB server, it was detected that the number SMB Scan users has exceeded
the limit.

Failed to Create CUI Scan Job

[Detection Conditions]

[Corrective Actions]

1.

Excessive overlapping of network transferred Jobs (maximum is 3 simultaneous jobs)

1.

Check the limit for the number of users that can connect to the shared folder.

2.

There is insufficient internal source to create Jobs (system limit)

2.

Check whether the number of users who are concurrently using the server has exceeded the
maximum number.

[Corrective Actions]
Wait for a while, then perform the same operation again.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network
log immediately after the problem has occurred and contact the Support Department.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

018-543 Shared name error in SMB server

018-556 HTTP server script error

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]
HTTP Error - Invalid Script

Problem with the shared name of the SMB scan server

[Detection Conditions]

[Detection Conditions]
Due to some reason, the abnormal detection code "XRXERROR" was received from the HTTP
server.

When the machine logged in to the SMB server in Scan to SMB, the shared name on the SMB
server was found having the following problems:
1.

The shared name specified did not exist on the server.

2.

Prohibited letters were found used for the shared name specified.
[DMP6-2 and later products only]

1.

Check the shared name specified and set the correct name.

[DMP6-2 and later products only]

Perform the following.


1.

Check that the drive and directory that are specified in the HTTP server that sends scanned
documents are accessible.

2.

Repeat the operation.

The user had no right to access the shared name specified. (MacOS X v10.2)

[Corrective Actions]

[Corrective Actions]

Check that the user has the right to access the shared name specified. (MacOS X v10.2)

This is how to check it:


1.

Log in as the specified user.

2.

From [Dock], start the [Finder] icon.

3.

On the [Finder] window click the [Home] icon.

4.

From the [File] menu, select [View info].

5.

Select [Proprietary Right and Access Right] and check that "Read/Write is selected in the
[Access] box for the owner.

If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and contact
the support division for instructions.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-557 HTTP Invalid char in filename


[Error Type]
Job Fail

[Fault Content]
HTTP File - Invalid Characters

[Detection Conditions]
A file name that contains invalid characters was specified.

[Corrective Actions]

[Detection Conditions]

Make sure that the file name that is specified in the scanned document destination does not contain
any invalid characters.

HTTP Status 401 was received.

[Corrective Actions]

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.

Perform the following.


1.

2.5.1 Log collection/extraction tool function explanation

018-558 HTTP file not found


[Error Type]
Job Fail

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

Check the login user name.

3.

Check the login password.

4.

Check the name of scanned document destination HTTP server.

5.

Check the server path name of scanned document destination HTTP server.

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.

[Fault Content]
The HTTP directory/file name does not exist.

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]

018-561 HTTP server not found

Due to some reason, this code was received from the HTTP server.

[Error Type]

[Corrective Actions]

Job Fail

Perform the following.


1.

Check that the directory that is specified in the scanned document destination HTTP server
exists.

[Fault Content]

2.

Check that the file name that is specified in the scanned document destination HTTP server
exists.

[Detection Conditions]

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

HTTP Error - Not Found


HTTP Status 404 was received.

The host name is incorrect.

The script storage is incorrect.

[Corrective Actions]

018-559 HTTP File duplication fail

Perform the following.

[Error Type]
Job Fail

[Fault Content]
File Name Conflict Stop

Check the name of scanned document destination HTTP server.

3.

Check the server path name of scanned document destination HTTP server.

2.5.1 Log collection/extraction tool function explanation

"Prohibit Overwrite" is selected for scan "File Name Conflict"

018-562 HTTP client error

[Corrective Actions]
When performing scan Jobs, set "File Name Conflict" to other than "Cancel Job".

[Error Type]

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the Support G for instructions.

[Detection Conditions]

018-560 HTTP server login fail

1.

Job Fail

[Fault Content]
HTTP Response Client Error

[Detection Conditions]

[Error Type]
Job Fail

HTTP Status 4xx (other than 401 and 404) was received.

[Corrective Actions]

[Fault Content]

Perform the following.

HTTP User Authentication Error

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1.

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

Check the server settings.

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If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Corrective Actions]
Perform the following.

Check whether the proxy server name that is set in the device has been registered in the DNS.

018-563 HTTP server error

Check whether it is connected to the DNS server.

[Error Type]

Check whether the DNS server address is set.

Job Fail

[Fault Content]
HTTP Response Server Error

[Detection Conditions]
HTTP Status 5xx was received.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-566 Server Connect error in HTTP


[Error Type]
Job Fail

[Corrective Actions]
Perform the following.
1.

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

Check the server settings.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

[Fault Content]
HTTP Error - Connection Error

[Detection Conditions]
Failed to connect to the HTTP server.

[Corrective Actions]

2.5.1 Log collection/extraction tool function explanation

Perform the following.

018-564 Host name solution error in HTTP

1.

Check the network cable of the device.

[Error Type]

2.

Check whether the scanned document destination HTTP server is accessible from the PC.

Job Fail

[Fault Content]
Failed to Resolve Host Name in HTTP

[Detection Conditions]
DNS resolution of the specified host name has failed.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-567 HTTP server access fail


[Error Type]
Job Fail

[Corrective Actions]
Perform the following.

[Fault Content]
HTTP Error - Access Error

Check whether the scanned document destination HTTP server has been registered in the
DNS.

[Detection Conditions]

Check whether it is connected to the DNS server.

Due to some reason, the communication was cut when reading.

Check whether the DNS server address is set.

Due to some reason, the communication was cut when writing.

Due to some reason, the file close process has failed.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-565 Proxy name solution error in HTTP


[Error Type]
Job Fail

[Fault Content]
Failed to Resolve Proxy Name Error in HTTP

[Detection Conditions]
DNS resolution of the proxy server name that is set in the device has failed.

[Corrective Actions]
Check whether the scanned document destination HTTP server is accessible from the PC.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-568 HTTP server SSL access fail


[Error Type]
Job Fail

[Fault Content]

[Fault Content]

HTTP Error - Abnormal SSL Connection

HTTP Error - Invalid Client Certificate

[Detection Conditions]

[Detection Conditions]

An error has occurred during SSL/TLS connection

A client certificate authentication error has occurred in the HTML server.

[Corrective Actions]

[Corrective Actions]

Perform the following.

Perform the following.

1.

Check whether the scanned document destination HTTP server is accessible from the PC.

1.

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

Check whether the SSL setting of the scanned document destination HTTP server is valid.

2.

Check whether the SSL client certificate is set correctly in the device.

3.

Check the name of scanned document destination HTTP server.

3.

4.

Check the server path name of scanned document destination HTTP server.

Check whether a valid device certificate is registered in the scanned document destination
HTTP server.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

018-569 HTTP server certificate fail

018-571 Internal error in Scan

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]

Scan Network Sending Software Internal Error

HTTP Error - Invalid Certificate

[Detection Conditions]

[Detection Conditions]

An internal error has occurred.

There is a problem with SSL certificate of the server.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Perform the following.


1.

Check whether the scanned document destination HTTP server is accessible from the PC.

2.

Check whether the SSL server certificate of the scanned document destination HTTP server is
registered in the device.

3.

Check whether the SSL server certificate of the scanned document destination HTTP server is
valid.

For example, check the following:

The time that is set in the device is correct.

It is not in the discard list.

[Error Type]

Invalid Netware Context Characters

If the certificate is not registered in the scanned document destination HTTP server, disable
the device certificate validation.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-572 Invalid char in context

[Fault Content]

The certificate path of the SSL server certificate and import any necessary CA certificate.
4.

2.5.1 Log collection/extraction tool function explanation

Job Fail

The certificate has not expired yet.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

[Detection Conditions]
A context name that contains invalid characters was specified.

[Corrective Actions]
Check whether the specified context name is correct.
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.

018-570 HTTP certificate fail

2.5.1 Log collection/extraction tool function explanation

[Error Type]

018-573 Invalid char in server

Job Fail
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[Error Type]

Version 1.2

[Detection Conditions]

Job Fail

[Fault Content]

A path name that contains invalid characters was specified

[Corrective Actions]

Netware Error/Invalid Tree Characters

[Detection Conditions]
A connection name that contains invalid characters was specified.

[Corrective Actions]
Check whether the specified connection name is correct.

Check whether the specified path name is correct.


If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-577 Invalid char in file

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

Job Fail

018-574 Invalid char in volume


[Error Type]

Invalid Netware File Name Characters

[Detection Conditions]

Job Fail

[Fault Content]

A file name that contains invalid characters was specified.

[Corrective Actions]

Invalid Netware Volume Characters

[Detection Conditions]
A volume name that contains invalid characters was specified.

[Corrective Actions]
Check whether the specified volume name is correct.

Check whether the specified file name is correct.


If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-578 Nw server not found

If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

Job Fail

018-575 Invalid char in login


[Error Type]

Netware Error - Connection Error

[Detection Conditions]

Job Fail

[Fault Content]

A nonexistent server/tree was specified.

[Corrective Actions]

Invalid Netware Login

[Detection Conditions]
A user name or password that contains invalid characters was specified.

[Corrective Actions]
Check whether the specified user name/password is correct.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

Perform the following.


1.

Check the network cable of the device.

2.

Check whether the NetWare server is accessible from the PC.

3.

Check the server name/tree name.

4.

Execute DSREPAIR from the Server Console of the NetWare server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-576 Invalid char in path

018-579 Nw server disk full

[Error Type]

[Error Type]

Job Fail

[Fault Content]
Invalid Netware Path Characters

Job Fail

[Fault Content]
Netware Error - Hard Disk Full

018-582 Access right fail

[Detection Conditions]
There is insufficient free space in the Netware server.

[Error Type]

[Corrective Actions]

Job Fail

Perform the following.


1.

Check whether the NetWare server is accessible from the PC.

2.

Check the capacity of the data storage server.

3.

Execute DSREPAIR from the Server Console of the NetWare server.

[Fault Content]
Netware Resources Access Rights Verification

[Detection Conditions]

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-580 Netware invalid volume


[Error Type]
Job Fail

[Fault Content]
Netware Error - Volume Does Not Exist.

The User who is already logged in does not have the right to open the file.

The User who is already logged in does not have the right to create the file.

The User who is already logged in does not have the right to access the directory.

The User who is already logged in does not have the right to read the file.

The User who is already logged in does not have the right to write to the file.

The User who is already logged in does not have the right to delete the directory/file.

Although all the specified directories/files are read-only, a deletion request was issued.

Although some of the specified directories/files are read-only, a deletion request was issued.

[Corrective Actions]

[Detection Conditions]

Perform the following.

A nonexistent volume name was specified.

[Corrective Actions]

1.

Check whether the NetWare server is accessible from the PC.

2.

Check the rights of the User.

Example:

Perform the following.


1.

Check whether the NetWare server is accessible from the PC.

Check if the user has the right to open the file.

2.

Check the volume name.

Check if the user has the right to create the file.

3.

Execute DSREPAIR from the Server Console of the NetWare server.

Check if the user has the right to access the directory.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

Check if the user has the right to read the file.

2.5.1 Log collection/extraction tool function explanation

Check if the user has the right to delete the file/directory.

Check if the user has the right to write to the file.


3.

018-581 Netware invalid path


[Error Type]
Job Fail

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

018-583 Nw server disk error

Netware Error - Path Does Not Exist.

[Error Type]

[Detection Conditions]

Job Fail

A nonexistent directory path was specified.

[Fault Content]

[Corrective Actions]

Netware Error - Disk Access Error

Perform the following.


1.

Check whether the NetWare server is accessible from the PC.

2.

Check the directory path name.

3.

Execute DSREPAIR from the Server Console of the NetWare server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

[Detection Conditions]
A failure has occurred in the Netware server disk.

[Corrective Actions]

Execute DSREPAIR from the Server Console of the NetWare server.

Perform the following.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

1.

Check the HDD of the Netware server.

2.5.1 Log collection/extraction tool function explanation

2.

Check whether the NetWare server is accessible from the PC.

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Execute DSREPAIR from the Server Console of the NetWare server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-584 Nw server access fail

Version 1.2

[Error Type]
Job Fail

[Fault Content]
Netware Server Login Error

[Detection Conditions]

[Error Type]
Job Fail

The Netware server has refused the login.

[Corrective Actions]

[Fault Content]
Netware Error - Access Error

Perform the following.


1.

Check whether the NetWare server is accessible from the PC.

[Detection Conditions]

2.

Check the login user name.

Due to some reason, the communication was cut when reading.

3.

Check the login password.

Due to some reason, the communication was cut when writing.

4.

Check the volume name.

Due to some reason, the file close process has failed.

5.

Check the server name/tree name.

[Corrective Actions]

6.

Check the context name.

Perform the following.

7.

Execute DSREPAIR from the Server Console of the NetWare server.

1.

Check whether the NetWare server is accessible from the PC.

2.

Execute DSREPAIR from the Server Console of the NetWare server.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-585 Netware error in use


[Error Type]
Job Fail

[Fault Content]
Netware Currently In Use by Other Users

[Detection Conditions]

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-587 File duplication fail


[Error Type]
Job Fail

[Fault Content]
File Name Conflict Stop

[Detection Conditions]
"Prohibit Overwrite" is selected for scan "File Name Conflict"

[Corrective Actions]

Write is locked because netware is being referenced by another user, etc.

Although some of the specified directories/files are being used by other users, a deletion request
was issued.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

Although all the specified directories/files are being used by other users, a deletion request was
issued.

2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]
Perform the following.
1.

Check whether the NetWare server is accessible from the PC.

2.

Check the current usage status of other users.

3.

Execute DSREPAIR from the Server Console of the NetWare server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

018-586 Netware login fail

Set "File Name Conflict" to other than "Cancel Job".

018-588 Scan filing policy invalid


[Error Type]
Job Fail

[Fault Content]
Invalid Filing Policy

[Detection Conditions]
Invalid filing policy (when additional items are selected) was detected after connecting with the
server.

[Corrective Actions]
When "Add" is selected for "File Name Conflict", check that the file format is not set to Multi-page.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

018-589 NEXTNAME.DAT error

018-592 lock folder create fail

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

NEXTNAMEDAT File Access Error

Scan Lock Folder Creation Failed

[Detection Conditions]

[Detection Conditions]

Failed to access the NEXTNAME.DAT file.

Failed to create the scan lock folder.

[Corrective Actions]

[Corrective Actions]

When "Add" is selected for "File Name Conflict", check that the NEXTNAME.DAT file is correct.

Take any one of the following actions:

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

If a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.

2.

Check whether there is a folder that has the same name as the specified name.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

018-590 Same name exists


[Error Type]

2.5.1 Log collection/extraction tool function explanation

Job Fail

018-593 lock folder delete fail

[Fault Content]

[Error Type]

Process stopped because a file with the same name already exists

Job Fail

[Detection Conditions]

[Fault Content]

A File/folder with the same name was detected in the server.

Scan Lock Folder Deletion Failed

[Corrective Actions]

[Detection Conditions]

Perform the following.


1.

1.

Perform the same operation again without multiple machines accessing the same folder in the
same server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

Failed to delete the scan lock folder.

[Corrective Actions]
If a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the job.

2.5.1 Log collection/extraction tool function explanation

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

018-591 File name suffix limit over

2.5.1 Log collection/extraction tool function explanation

[Error Type]

018-595 Detected user duplication, in LDAP


[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

The Scan File Name has exceeded the Suffix Limit Value

Duplicate IDs were detected at ICCG external authentication (LDAP protocol)

[Detection Conditions]
When determining the file/folder name in the server after connecting to the server, the suffix of the
file name/folder name has exceeded the limit.

[Detection Conditions]

[Corrective Actions]

Two or more entries that have the same information as the currently used IC card were found in the
database of the LDAP server.

Change the file name/destination folder on the scan server. Else, move or delete the files in the
destination folder.
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[Corrective Actions]
Make corrections so that the user entries in the database of the LDAP server do not have the same
IC card information.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "1" (operation error) in response to the
Address Book inquiry.

[Corrective Actions]
Check that the "LDAP Server/Directory Service Settings" of the "External Authentication Server/
Directory Service Settings" of the machine is set correctly.

018-596 LDAP protocol error 596

Or, a problem has occurred at the Server side. Please check with the Network Administrator.

[Error Type]

If the problem persists, perform the following procedure to repair it.

job

[Fault Content]
An undefined protocol error, and other errors with LDAP Protocol

[Detection Conditions]
1.

An error except 018-595 occurred with the certified LDAP protocol (ProtocolCategory=7).

2.

The protocol category with which to fill in Coml_Fault_GetNETCeCode( ) is an unexpected one.

*FTP/HTTP was specified, or a category that is larger than LDAP_NETAUTH(=7) was specified. (DMP62)

[Corrective Actions]
Repeat the operation.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Logging/Extraction Tools Functional Instructions

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-702 LDAP protocol error 02


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 02 at Address Book operation (protocol error)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "2" (protocol error) in response to the
Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator, correct the Server settings and operate again.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-700 Network Stack is not Initialized Fail

018-703 LDAP protocol error 03

[Fault Name]

[Error Type]

Network Stack is not Initialized Fail

[Error Type]
Job Fail

[Fault Content]
Network Stack is not Initialized Fail.

[Detection Conditions]
The Remote Authentication Library has detected that the Network Stack not initialized error of the
device during remote access.

[Corrective Actions]
The Network Stack is being initialized. Wait a while then try again.

018-701 LDAP protocol error 01


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 01 at Address Book operation (operation error)

Job Fail

[Fault Content]
LDAP protocol error 03 at Address Book operation
(search timeout)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "3" (search time is timed out) in response
to the Address Book inquiry.

[Corrective Actions]
Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
If the problem reoccurs even after that, consult with the Network Administrator.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-704 LDAP protocol error 04


[Error Type]
Job Fail

[Fault Content]

[Error Type]

LDAP protocol error 04 at Address Book operation (too many search results to be processed)

Job Fail

[Detection Conditions]

[Fault Content]

The Server returned RFC2251 standard resultMessageNo "4" (too many search results to be
processed) in response to the Address Book inquiry.

[Corrective Actions]

LDAP protocol error 07 at Address Book operation (the specified authentication method is not
supported)

[Detection Conditions]

Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
If the problem reoccurs even after that, consult with the Network Administrator.

The Server returned RFC2251 standard resultMessageNo "7" (the specified authentication method
is not supported) in response to the Address Book inquiry.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

The specified authentication method is not supported. Change the authentication method.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

Consult with the Network Administrator to correct the authentication settings.

018-705 LDAP protocol error 05

If the problem persists, perform the following procedure to repair it.

[Error Type]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-708 LDAP protocol error 08

Job Fail

[Fault Content]

[Error Type]

LDAP protocol error 05 at Address Book operation (comparison request result is false)

Job Fail

[Detection Conditions]

[Fault Content]

The Server returned RFC2251 standard resultMessageNo "5" (comparison request result is false) in
response to the Address Book inquiry.

LDAP protocol error 08 at Address Book operation (strong authentication is required)

[Detection Conditions]

[Corrective Actions]
It is possible to output a result that is different from the specified content. Consult with the Network
Administrator to check the status of the LDAP Server.

The Server returned RFC2251 standard resultMessageNo "8" (strong authentication is required) in
response to the Address Book inquiry.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Check that there are no mistakes in the authentication settings. Consult with the Network
Administrator to strengthen the authentication settings and operate again.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-706 LDAP protocol error 06

If the problem persists, perform the following procedure to repair it.

[Error Type]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-709 Active Communication is Unavailable Now Fail

Job Fail

[Fault Content]

[Fault Name]

LDAP protocol error 06 at Address Book operation (comparison request result is true)

Active Communication is Unavailable Now Fail

[Detection Conditions]

[Error Type]

The Server returned RFC2251 standard resultMessageNo "6" (comparison request result is true) in
response to the Address Book inquiry.

Job Fail

[Fault Content]

[Corrective Actions]
This is not an error message as it just means that "the output result is as specified".

Active Communication is Unavailable Now Fail.

[Detection Conditions]

Turn the power OFF then ON.

The Remote Authentication Library has detected that the device is in active communication state
during remote access.

If the problem persists, perform the following procedure to repair it.


2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

[Corrective Actions]

018-707 LDAP protocol error 07

A. In case of IPv4 environment


1.

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Check whether the address that is being used as the IPv4 address of the device is undefined,
or whether it has become the Auto IP address.

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Troubleshooting
018-xxx FIP
2.

Check if the network has been connected properly.

3.

Check with the Network Administrator on whether the DHCP Server address had been
exausted.

4.

Obtain the PfShowInfo 9 log.

A. In case of IPv6 environment


1.

Check whether the address that is being used as the IPv6 address of the device has been
allocated with a global address that uses the network address distributed by the IPv6 router.

2.

Check if the network has been connected properly.

3.

Check with the Network Administrator on whether the IPv6 router has been configured
correctly.

4.

Obtain the PfShowInfo 9 log.

018-710 LDAP protocol error 10


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 10 at Address Book operation (not registered in search range)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "10" (referral (intro, ref)) in response to
the Address Book inquiry.

[Corrective Actions]
Nothing is registered in the specified search range. Consult with the Network Administrator to check
the status of the authentication settings.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-711 LDAP protocol error 11


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 11 at Address Book operation (admin limit is exceeded)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "11" (admin limit is exceeded) in
response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status of the Server operation.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-712 LDAP protocol error 12


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 12 at Address Book operation (extended function cannot be used)

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Version 1.2

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "12" (extended function cannot be used)
in response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status of the Server operation.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-713 LDAP protocol error 13


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 13 at Address Book operation (secrecy is required)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "13" (secrecy is required) in response to
the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status of the Server operation.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-714 LDAP protocol error 14


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 14 at Address Book operation (SASL bind in progress)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "14" (SASL bind in progress) in response
to the Address Book inquiry.

[Corrective Actions]
Please wait for a while and operate again. If the situation did not improve, consult with the Network
Administrator.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-716 LDAP protocol error 16


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 16 at Address Book operation (the requested attribute does not exist)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "16" (the requested attribute does not
exist) in response to the Address Book inquiry.

[Corrective Actions]

[Corrective Actions]

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-717 LDAP protocol error 17

018-720 LDAP protocol error 20

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

LDAP protocol error 17 at Address Book operation (the specified attribute is not defined)

LDAP protocol error 20 at Address Book operation (the specified attribute already exists)

[Detection Conditions]

[Detection Conditions]

The Server returned RFC2251 standard resultMessageNo "17" (the specified attribute is not
defined) in response to the Address Book inquiry.

[Corrective Actions]

The Server returned RFC2251 standard resultMessageNo "20" (the specified attribute already
exists) in response to the Address Book inquiry.

[Corrective Actions]

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-718 LDAP protocol error18

018-721 LDAP protocol error 21

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

LDAP protocol error 18 at Address Book operation (unsuitable combination)

LDAP protocol error 21 at Address Book operation (syntax error of the specified attribute value)

[Detection Conditions]

[Detection Conditions]

The Server returned RFC2251 standard resultMessageNo "18" (unsuitable combination) in


response to the Address Book inquiry.

[Corrective Actions]

The Server returned RFC2251 standard resultMessageNo "21" (syntax error of the specified
attribute value) in response to the Address Book inquiry.

[Corrective Actions]

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-719 LDAP protocol error 19

018-725 Kerberos Attestation protocol error 22

[Error Type]

[Error Type]

Job Fail

job

[Fault Content]

[Fault Content]

LDAP protocol error 19 at Address Book operation (limit violation)

Kerberos Authentication Protocol error (22)

[Detection Conditions]

[Detection Conditions]

The Server returned RFC2251 standard resultMessageNo "19" (limit violation) in response to the
Address Book inquiry.
Version 1.2

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The user Kerberos password has expired.

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[Corrective Actions]
As the user Kerbeors password set on the Kerbeors server has expired, it is necessary to ask the
server administrator to extend the expiration date of it.

018-726 Kerberos Attestation protocol error 70


[Error Type]
job

[Fault Content]
Kerberos Authentication Protocol error (70)

[Detection Conditions]
A higher CA certificate in the user SmartCard is not registered with the device.

[Corrective Actions]
Check if a higher CA certificate in the user SmartCard is registered with the device. If not, register it
with the device.
The status is that in Kerberos authentication (PKINIT), the device cannot send the certificate path for
user certificate to the Kerbeors Server (KDC).

018-727 Kerberos Attestation protocol error 71


[Error Type]
job

[Fault Content]
Kerberos Authentication Protocol error (71)

[Detection Conditions]
The certificate in the user SmartCard is incorrect (rejected by the Kerbeors Server).

[Corrective Actions]
Check if the certificate in the user SmartCard is valid. If it has become invalid or expired, renew it, or
if the Kerberos server prohibits the use of the certificate, it is necessary to ask the server
administrator to make the server permit it.

018-728 Kerberos Attestation protocol error 72


[Error Type]
job

[Fault Content]
Kerberos Authentication Protocol error (72)

[Detection Conditions]
The Kerbeors Server KDC certificate is incorrect. (The root CA certificate is not registered with the
device; the KDC certificate has expired; or the KDC certificate address is different from that written
on the certificate.)

[Corrective Actions]
1.

Check if the root CA certificate of KDC Certificate is registered with the device. If not, register the
root CA certificate.

2.

If the KDC certificate has expired, renew the Kerbeors Server KDC certificate .

3.

Version 1.2
Check that the Kerberos Server address set on the device is the same as that written on the
Kerbeors Server KDC certificate. If they are different, change the Kerbeors Server address set on
the device, or check the Kerbeors Server KDC certificate. In this case, there is a possibility of a
wrong setting or Kerbeors Server impersonation.

018-732 LDAP protocol error 32


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 32 at Address Book operation (applicable object does not exist)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "32" (applicable object does not exist) in
response to the Address Book inquiry.

[Corrective Actions]
"32" the applicable e-mail address does not exist.
Either re-input the correct e-mail address or check the e-mail addresses that are registered in the Server.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-733 LDAP protocol error 33


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 33 at Address Book operation (wrong alias)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "33" (wrong alias) in response to the
Address Book inquiry.

[Corrective Actions]
A name related problem has occurred. Consult with the Network Administrator to check the status at
the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-734 LDAP protocol error 34


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 34 at Address Book operation (wrong DN form, wrong password)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "34" (wrong DN form) in response to the
Address Book inquiry.

[Corrective Actions]
A name related problem has occurred.
Check the User Name and the Password again and release the incorrect Password Name.

If it did not improve, consult with the Network Administrator to check the authentication settings at the
Server side. Consult with the Network Administrator to check the status at the Server side.

[Corrective Actions]
A security related problem has occurred. Consult with the Network Administrator to check the
authentication settings at the Server side.

If the problem persists, perform the following procedure to repair it.


2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

If the problem persists, perform the following procedure to repair it.

018-735 LDAP protocol error 35

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

[Error Type]

018-749 LDAP protocol error 49

Job Fail

[Error Type]

[Fault Content]

Job Fail

LDAP protocol error 35 at Address Book operation (object is terminated)

[Fault Content]

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "35" (object is terminated) in response to
the Address Book inquiry.

LDAP protocol error 49 at Address Book operation (the specified authentication certificate is invalid,
login name is invalid)

[Detection Conditions]

[Corrective Actions]
A name related problem has occurred. Consult with the Network Administrator to check the status at
the Server side.
If the problem persists, perform the following procedure to repair it.

The Server returned RFC2251 standard resultMessageNo "49" (the specified authentication
certificate is invalid) in response to the Address Book inquiry.
Address search was performed when incorrect User Name and Password was used for authentication.

[Corrective Actions]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

A security related problem has occurred.

018-736 LDAP protocol error 36

Check the User Name and the Password used for authentication again and release the incorrect search
login name.

[Error Type]

If it did not improve, consult with the Network Administrator to check the authentication settings at the
Server side.

Job Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.

LDAP protocol error 36 at Address Book operation (cannot refer to alias)

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

[Detection Conditions]

018-750 LDAP protocol error 50

The Server returned RFC2251 standard resultMessageNo "36" (cannot refer to alias) in response to
the Address Book inquiry.

[Error Type]
Job Fail

[Corrective Actions]
A name related problem has occurred. Consult with the Network Administrator to check the status at
the Server side.

[Fault Content]
LDAP protocol error 49 at Address Book operation (the specified authentication certificate is invalid,
login name is invalid)

If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

The Server returned RFC2251 standard resultMessageNo "50" (user does not have access
privileges) in response to the Address Book inquiry.

018-748 LDAP protocol error 48


[Error Type]

[Corrective Actions]

Job Fail

A security related problem has occurred. Consult with the Network Administrator to check the
access rights at the Server side.

[Fault Content]
LDAP protocol error 48 at Address Book operation (authentication denied)

If the problem persists, perform the following procedure to repair it.


2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "48" (authentication denied) in response
to the Address Book inquiry.

018-751 LDAP protocol error 51


[Error Type]
Job Fail

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[Fault Content]
LDAP protocol error 51 at Address Book operation (busy)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "51" (busy) in response to the Address
Book inquiry.

[Corrective Actions]
A service related problem has occurred. Please wait for a while and operate again. If the situation
did not improve, consult with the Network Administrator.

Version 1.2

[Fault Content]
LDAP protocol error 54 at Address Book operation (loop detected)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "54" (loop detected) in response to the
Address Book inquiry.

[Corrective Actions]
A service related problem has occurred. Consult with the Network Administrator to check the status
of the service operation at the Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-752 LDAP protocol error 52

018-764 LDAP protocol error 64

[Error Type]

[Error Type]

Job Fail

[Fault Content]
LDAP protocol error 52 at Address Book operation (cannot be processed)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "52" (cannot be processed) in response
to the Address Book inquiry.

[Corrective Actions]
A service related problem has occurred. Please wait for a while and operate again. If the situation
did not improve, consult with the Network Administrator.

Job Fail

[Fault Content]
LDAP protocol error 64 at Address Book operation (naming violation)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "64" (naming violation) in response to the
Address Book inquiry.

[Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-753 LDAP protocol error 53

018-765 LDAP protocol error 65

[Error Type]

[Error Type]

Job Fail

[Fault Content]
LDAP protocol error 53 at Address Book operation (execution denied)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "53" (execution denied) in response to
the Address Book inquiry.

[Corrective Actions]
A service related problem has occurred. Please wait for a while and operate again. If the situation
did not improve, consult with the Network Administrator.

Job Fail

[Fault Content]
LDAP protocol error 65 at Address Book operation (object class specification error)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "65" (object class specification error) in
response to the Address Book inquiry.

[Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-754 LDAP protocol error 54

018-766 LDAP protocol error 66

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

LDAP protocol error 66 at Address Book operation (entries other than termination cannot be
executed)

LDAP protocol error 69 at Address Book operation (object class cannot be changed)

[Detection Conditions]

[Detection Conditions]

LDAP protocol error 69 at Address Book operation (object class cannot be changed)

The Server returned RFC2251 standard resultMessageNo "66" (entries other than termination
cannot be executed) in response to the Address Book inquiry.

[Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.

[Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.
If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.


2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-770 LDAP protocol error 70

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

[Error Type]

018-767 LDAP protocol error 67

Job Fail

[Error Type]

[Fault Content]

Job Fail

LDAP protocol error 70 at Address Book operation

[Fault Content]

(search target is too large)

LDAP protocol error 67 at Address Book operation (cannot be executed at RDN)

[Detection Conditions]

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "67" (cannot be executed at RDN) in
response to the Address Book inquiry.

[Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.

The Server returned RFC2251 standard resultMessageNo "70" (search result is too large) in
response to the Address Book inquiry.

[Corrective Actions]
Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
If the problem reoccurs even after that, consult with the Network Administrator.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-768 LDAP protocol error 68

018-771 LDAP protocol error 71

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

LDAP protocol error 68 at Address Book operation (the specified entry already exists)

LDAP protocol error 71 at Address Book operation (influence on multiple DSA)

[Detection Conditions]

[Detection Conditions]

The Server returned RFC2251 standard resultMessageNo "68" (the specified entry already exists)
in response to the Address Book inquiry.

[Corrective Actions]

[Corrective Actions]

An update related problem has occurred. Consult with the Network Administrator to check the status
at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-769 LDAP protocol error 69


[Error Type]

The Server returned RFC2251 standard resultMessageNo "71" (influence on multiple DSA) in
response to the Address Book inquiry.
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-780 LDAP protocol error 80


[Error Type]
Job Fail

Job Fail
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[Fault Content]
LDAP protocol error 80 at Address Book operation (an unknown error has occurred)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "80" (an unknown error has occurred) in
response to the Address Book inquiry.

[Corrective Actions]
Check the status of the server.

Version 1.2

[Fault Content]
LDAP protocol error 83 at Address Book operation (outgoing message encoding error)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "83" (outgoing message encoding error)
in response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-781 LDAP protocol error 81

018-784 LDAP protocol error 84

[Error Type]

[Error Type]

Job Fail

[Fault Content]
LDAP protocol error 81 at Address Book operation
(cannot connect to Server)

[Detection Conditions]
Cannot connect to Server In response to the Address Book inquiry

[Corrective Actions]

Job Fail

[Fault Content]
LDAP protocol error 84 at Address Book operation (incoming message decoding error)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "84" (incoming message decoding error)
in response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.

1.

Check if the network cable is connected.

2.

If it is connected, check the start up state of the target request server.

If the problem persists, perform the following procedure to repair it.

3.

Check that the Server Name is correct at "System Settings" - "Network Settings" - "External
Authentication Server/Directory Service Settings" - "LDAP Server/Directory Service Settings", and
set it to the correct name.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

If the problem persists, perform the following procedure to repair it.


2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-782 LDAP protocol error 82


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 82 at Address Book operation (program error or SASL authentication error)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "82" (program error or SASL
authentication error) in response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.

018-785 LDAP protocol error 85


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 85 at Address Book operation
(search timeout)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "85" (search time is timed out) in
response to the Address Book inquiry.

[Corrective Actions]
Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
If the problem reoccurs even after that, consult with the Network Administrator.
If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-786 LDAP protocol error 86

018-783 LDAP protocol error 83

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Detection Conditions]

LDAP protocol error 86 at Address Book operation (an unknown authentication method has been
specified)

[Detection Conditions]

The Server returned RFC2251 standard resultMessageNo "89" (an incorrect parameter was
passed) in response to the Address Book inquiry.

[Corrective Actions]

LDAP protocol error 86 at Address Book operation (an unknown authentication method has been
specified)

[Corrective Actions]

Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

Consult with the Network Administrator to check the status at the Server side.

018-790 LDAP protocol error 90

If the problem persists, perform the following procedure to repair it.

[Error Type]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

Job Fail

018-787 LDAP protocol error 87

[Fault Content]

[Error Type]

LDAP protocol error 90 at Address Book operation (insufficient memory)

Job Fail

[Detection Conditions]

[Fault Content]

The Server returned RFC2251 standard resultMessageNo "90" (insufficient memory) in response to
the Address Book inquiry.

LDAP protocol error 87 at Address Book operation (mistake in definition of search filter)

[Detection Conditions]

[Corrective Actions]

The Server returned RFC2251 standard resultMessageNo "87" (mistake in definition of search filter)
in response to the Address Book inquiry.

[Corrective Actions]

Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

Check the search condition and consult with the Network Administrator if that did not work.

018-791 LDAP protocol error 91

If the problem persists, perform the following procedure to repair it.

[Error Type]

2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

Job Fail

018-788 LDAP protocol error 88

[Fault Content]

[Error Type]

LDAP protocol error 91 at Address Book operation (Server connection prohibited)

Job Fail

[Detection Conditions]

[Fault Content]

The Server returned RFC2251 standard resultMessageNo "91" (Server connection prohibited) in
response to the Address Book inquiry.

LDAP protocol error 88 at Address Book operation (instruction canceled)

[Detection Conditions]

[Corrective Actions]

The Server returned RFC2251 standard resultMessageNo "88" (instruction canceled) in response to
the Address Book inquiry.

[Corrective Actions]
Check the status of the server.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-789 LDAP protocol error 89

Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-792 LDAP protocol error 92


[Error Type]
Job Fail

[Fault Content]

[Error Type]
Job Fail

LDAP protocol error 92 at Address Book operation (unsupported function)

[Detection Conditions]

[Fault Content]

The Server returned RFC2251 standard resultMessageNo "92" (unsupported function) in response
to the Address Book inquiry.

LDAP protocol error 89 at Address Book operation (an incorrect parameter was passed)
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[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-793 LDAP protocol error 93


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 93 at Address Book operation (result is not returned)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "93" (result is not returned) in response
to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-794 LDAP protocol error 94


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 94 at Address Book operation (result no longer exist)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "94" (result no longer exist) in response
to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-795 LDAP protocol error 95


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 95 at Address Book operation (result still exist)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "95" (result still exist) in response to the
Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

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Version 1.2

018-796 LDAP protocol error 96


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 96 at Address Book operation (client loop detected)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "96" (client loop detected) in response to
the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

018-797 LDAP protocol error 97


[Error Type]
Job Fail

[Fault Content]
LDAP protocol error 97 at Address Book operation (maximum hop number for reference is
exceeded)

[Detection Conditions]
The Server returned RFC2251 standard resultMessageNo "97" (maximum hop number for
reference is exceeded) in response to the Address Book inquiry.

[Corrective Actions]
Consult with the Network Administrator to check the status at the Server side.
If the problem persists, perform the following procedure to repair it.
2.4.2 "Cannot Connect to Network" or "Printer Cannot be Seen From PC"

021-210 USB IC Card Reader connection error


[Error Type]

In case the accessory connected through USB has finished preparing for operation, but the
device cannot communicate with the accessory:

-> This is different from the two cases described earlier:

Local Fail

[Fault Content]

The accessory connected through USB is out of order.

As it is thought that there is a problem such as a mismatch between the USB-connected


accessory and the lodable module for accessory control, it is necessary to isolate the
phenomenon.

USB IC Card Reader Connection Status Error

[Detection Conditions]
Detection Condition of Fault: When powering ON the device, the EPA Lib/EP Cont detected that the
setting requires a USB IC Card to control jobs and that the USB IC Card is not connected. When the
device is in Ready state, the EPA Lib/EP Cont detected that the setting requires a USB IC Card to
control jobs and that the USB is disconnected or the USB IC Card Reader is malfunctioning.

021-213 Controller Price Table Error


[Error Type]
local

[Fault Content]

[Corrective Actions]
If the USB connector is disconnected: Reconnect the disconnected USB connector and turn the
power OFF then ON.

An error in setting up EPA - Controller Unit-Price Table

[Detection Conditions]
With a new type of subtraction system (M/C Unit-Price Table system) ON (850-027=1), an available
unit price (855-xxx) is set to a value out of the range of 1 to 9999999.

If this fault occurred although the USB IC Card Reader is connected: Connect an undamaged USB
IC Card Reader and turn the power OFF then ON.

021-211 USB IC Card Reader broken

[Corrective Actions]
(Only the system administrator can repair this.)

[Error Type]

Using CWIS, read out the Unit-Price Table into a file. Set a value between 1 and 9999999 at the
location(s) where a value out of the range is set. Using CWIS, write the file containing the corrected
Unit Price Table.

local

[Fault Content]
The USB IC Card Reader is broken.

In order not to use the new type of subtraction system (M/C Unit-Price Table system), set the
value in NVM(850-027) to 0 (The function OFF).

To use the new type of subtraction system (M/C Unit-Price Table system), set every available
unit price (855-xxx) to a value between 1 and 9999999. Power OFF then ON. (You need to
obtain consent from the customer as to the values to set the prices to.)

[Detection Conditions]
When the Reader of a working USB IC Card Reader that is being used malfunctioned, at the time
that malfunction is detected.

[Corrective Actions]

If the problem persists, perform the following:

Connect the unbroken USB IC Card Reader and turn the power OFF then ON.

Go to OF-01 Common System Fail. Perform step (5) to collect reports and the subsequent steps.

021-212 USB IC Card Reader preparing error

021-214 USB IC Card Reader encryption setting error

[Error Type]

[Error Type]

local

Local

[Fault Content]

[Fault Content]

A failure in starting the USB IC Card Reader

Failure in the USB IC Card Reader encryption settings

[Detection Conditions]
When the device is turned ON, the accessory connected through USB has not finished starting up
within a certain period of time, which is set as SystemData.

The USB is disconnected.

The accessory connected through USB has not finished preparing for operation.

The accessory connected through USB has finished preparing for operation, but the device
cannot communicate with the accessory.

[Corrective Actions]

[Detection Conditions]

When an USB IC Card Reader error is detected during the setting of the USB IC Card Reader
encryption settings.

When connected to an USB IC Card Reader with incorrect encryption settings (the Mutual
Authentication Key not matching the Specified Key), causing encrypted communication to fail.

[Corrective Actions]

As this may sometimes be corrected by rebooting, try turning the power OFF and ON.

In case the USB is disconnected:

-> Reconnect the disconnected USB Cable and then turn the power OFF then ON.
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If the problem persists after turning the power OFF then ON, the encryption settings of the
connected USB IC Card Reader is wrong. Connect an USB IC Card Reader that has never been
used before, or one that has had its encryption settings initialized as factory default settings to the
machine and turn the power OFF then ON.

021-215 Invalid Accessory Kind Setting


[Error Type]
local

Version 1.2

[Corrective Actions]
Check that the System Data 850-007 is set correctly and make the setting again.
Turn the power OFF then ON. If the problem persists, perform the following.
1.

Check the connection to the EP accessory, pull out and insert the EPSV Board and replace the
cable.

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

[Fault Content]
Invalid Accessory Kind Setting

[Detection Conditions]
The value set in NVM850-007 (Billing/Adding Up Device Type Setting) is different from the type of
the connected accessory.

2.

Perform the procedures after obtaining reports in OF-01 Common System Fail.

021-400 Check Request


[Error Type]

[Corrective Actions]
Change the value in NVM850-007 to the appropriate one for the connected accessory, then power
OFF then ON. Or replace the connected accessory with the appropriate one for the setting, then
power OFF then ON.

021-360 EP Accessory Fail


[Error Type]
System Fail

[Fault Content]
EP Accessory Fail

[Detection Conditions]
An error occurred in the connection to the EP accessory. The accessory that should be installed is
not found.

info

[Fault Content]
Check Request Information

[Detection Conditions]
Detected Check Request.

[Corrective Actions]
Perform checks.

021-401 USB IC Card Reader connection error info


[Error Type]
info

[Fault Content]
Info that USB IC Card Reader Connection Status is incorrect

[Corrective Actions]
Turn the power OFF then ON.
1.

Check the connection to the EP accessory, pull out and insert the EPSV Board and replace the
cable.

2.

Check that the Controller software is the latest version.

3.

If the problem persists, replace the EPSV-IF PWB.

4.

If the trouble persists, refer to the following procedure to repair it.

OF-01 Common System Fail

021-361 EP Accessory Kind Config Error


[Error Type]

[Detection Conditions]
The number of USB IC Card Readers (including other certification devices besides Reader) set up
and inserted is larger than the number set on the device.

[Corrective Actions]
Disconnect the USB IC Card Reader that caused this error to occur from the USB connector.

021-500 EPAccessoryJobExclusion
[Error Type]
Job Fail

[Fault Content]

System Fail

[Fault Content]

EP-related Product Job Exclusion

[Detection Conditions]

EP Accessory - Accessory Type Setting Error

[Detection Conditions]
"The system data 850-007 has not been set properly (Detected in FX only. This should not be
treated as Fail.)"

If the problem persists, replace the EPSV-IF Board.

If the problem persists, perform the following procedure to repair it.

When the Fax send billing function is enabled, the following cases occurs:
1.

There was an attempt to start up a job for accessory billing in the middle of a Fax send Job
operation.

2.

There was an attempt to start up a Fax send Job in the middle of a Job for accessory billing
operation. This Fault is not detected when the Fax send billing function is disabled.

If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.

[Corrective Actions]
Wait for the currently running Job to complete, and then restart the job.

2.5.1 Log collection/extraction tool function explanation

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the support department for instructions.

021-503 Couldn't resolve host name.

2.5.1 Log collection/extraction tool function explanation

[Error Type]

021-501 Invalid URL has detected.

Job Fail

[Error Type]

[Fault Content]

Job Fail

Server Address Resolution Error

[Fault Content]

[Detection Conditions]

Invalid Server URL

Failed to resolve the address of the server name.


libcURL returned ""CURLE_COULDNT_RESOLVE_HOST"".

[Detection Conditions]

[Corrective Actions]

The server URL is grammatically incorrect.

Check the following.

libcURL returned ""CURLE_URL_MALFORMAT"".

Check the connection of the LAN cable.

Check the DNS server address settings.

If the error is related to the installation operation, check the URL of the EP server again and enter the
correct one.

Check the default gateway settings.

Check the subnet mask settings.

If the error is related to operations other than installation, use the Chain-Link to overwrite the EP (920003) Server URL with a new value and perform the operation again.

Check the EP server URL settings. (Chain-Link (920-003))

[Corrective Actions]
Turn the power OFF then ON.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

If the problem persists after checking the above settings, there may be a network failure or DNS server
failure. Contact the client's Network Administrator.
If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.

021-502 Couldn't resolve proxy name.

2.5.1 Log collection/extraction tool function explanation

[Error Type]

021-504 Couldn't connect to host/proxy.


[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Proxy Server Address Resolution Error

Server Connection Error

[Detection Conditions]

[Detection Conditions]

Failed to resolve the address of the proxy server name.

Unable to connect to the server or proxy server

libcURL returned ""CURLE_COULDNT_RESOLVE_PROXY"".

libcURL returned ""CURLE_COULDNT_CONNECT"". (Including cases where the server is not turned
ON)

[Corrective Actions]
Check the following.
Check the connection of the LAN cable.

Or, libcURL returned ""CURLE_GOT_NOTHING"".

Check the DNS server address settings.

[Corrective Actions]

Check the default gateway settings.

Check the following.

Check the connection of the LAN cable.

For B-Direct configuration, check the following:

Check the default gateway settings.

Check the subnet mask settings.

Check the EP server settings. (Chain-Link (920-003~920-006))

Check the subnet mask settings.


Check the EP proxy server URL settings. (Chain-Link (920-35) or KO settings)

If the problem persists after checking the above settings, there may be a network failure or DNS server
failure. Contact the client's Network Administrator.
Version 1.2

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For B-Direct configuration, check the following:

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Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)

If the problem persists after checking the above settings, there may be a network failure or the FQDN of
the EPA server may have been changed (If the EPA Server is used). Contact the client's Network
Administrator.
If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Corrective Actions]
Check the following.

Check the EP proxy server authentication user.

Check the EP proxy server authentication password.

If the problem persists after checking the above settings, there may be a network failure or the proxy
server settings may have changed/failed. Contact the client's Network Administrator.

021-505 Couldn't establish SSL session.

If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

Job Fail

[Fault Content]

021-508 A connection to host/proxy has timed out.


[Error Type]

SSL Session Error

[Detection Conditions]

Job Fail

[Fault Content]

An error has occurred during SSL/TLS handshake.


libcURL returned ""CURLE_SSL_CONNECT_ERROR"".

Communication Timeout

[Detection Conditions]

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-506 An invalid peer certificate has received.


[Error Type]
Job Fail

[Fault Content]
Invalid SSL Certificate (Edge Server)

[Detection Conditions]
The SSL certificate of the server is invalid.
libcURL returned ""CURLE_SSL_PEER_CERTIFICATE"".

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-507 Proxy unauthorized access.


[Error Type]
Job Fail

[Fault Content]
Proxy Authentication Error

[Detection Conditions]
Authentication of the proxy server has failed.
libcURL returned ""HTTP Status: 407 Proxy Authorization Required"".

Communication timeout has occurred.


libcURL returned ""CURLE_OPERATION_TIMEOUTED"".

[Corrective Actions]
Check the following.

Check the connection of the LAN cable.

Check the default gateway settings.

Check the subnet mask settings.

Check the EP server settings. (Chain-Link (920-003~920-006))

For B-Direct configuration, check the following:

Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)

If the problem persists after checking the above settings, there may be a network failure or the FQDN of
the EPA server may have been changed (when the EPA Server is used). Contact the client's
Network Administrator.
If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-509 SOAP Fault: An invalid message detected.


[Error Type]
Job Fail

[Fault Content]
Invalid Communication Message

[Detection Conditions]
The server detected an invalid message.
The server has notified a SOAP Fault indicating that the message from the device is invalid.
Code=Client, Subcode=InvalidMessage
Or, an unexpected SOAP Fault was notified because of a failure in the server.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON.

Job Fail

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

[Fault Content]
EP-SV Installation Conflict (EP System)

[Detection Conditions]

021-510 SOAP Fault: The MC already unregistered.

When performing installation, the server detected that it already has the EP-SV Installed.

[Error Type]

When performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-SV installed on the EP system.

Job Fail

Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredBySV

[Fault Content]

[Corrective Actions]

Recall Status Mismatch (EP System)

Check with the EP Center for the EP contract status and registration status.

[Detection Conditions]
The server detected that it is already in recalled status.
The server has notified a SOAP Fault indicating that the device is already in recalled status on the EP
system.
Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyUnregistered

If the problem occurs regardless that the EP-SV is not registered in the EP Center, obtain the info9 or
xxx.tgz log and network log immediately after the problem has occurred and contact the support
department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-513 SOAP Fault: The MC already registered (EP-DX).

[Corrective Actions]

[Error Type]

No action is required if this error corresponds to a recall operation. Finish the servicing.
If the error is related to operations other than recall, check whether the EP contract has expired. If it has
already expired, no action is required.
If the problem occurs when the EP contract has not expired yet, obtain the info9 or xxx.tgz log and
network log immediately after the problem has occurred and contact the support department for
instructions.

Job Fail

[Fault Content]
EP-DX Installation Conflict (EP System)

[Detection Conditions]
When performing installation, the server detected that it already has the EP-DX Installed.

2.5.1 Log collection/extraction tool function explanation

021-511 SOAP Fault: The MC already registered (WEP).

When performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-DX installed on the EP System.

[Error Type]

Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredByDX

Job Fail

[Corrective Actions]

[Fault Content]

Check with the EP Center for the EP contract status and registration status.

Installation Status Mismatch (EP System)

If the problem occurs regardless that the EP-DX is not registered in the EP Center, obtain the info9 or
xxx.tgz log and network log immediately after the problem has occurred and contact the support
department for instructions.

[Detection Conditions]
When performing installation, the server detected that it already has the WEP Installed.

2.5.1 Log collection/extraction tool function explanation

When performing installation, the server has notified a SOAP Fault indicating that the device already has
WEP installed on the EP system.

021-514 SOAP Fault: The MC already registered (EP-TRESS).

Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegistered

[Error Type]

[Corrective Actions]

Job Fail

Check with the EP Center for the EP contract status and registration status.

[Fault Content]

If the problem occurs regardless that the WEP is not registered in the EP Center, obtain the info9 or
xxx.tgz log and network log immediately after the problem has occurred and contact the support
department for instructions.

TRESS Installation Conflict (EP System)

[Detection Conditions]
When performing installation, the server detected that it already has the TRESS Installed.

2.5.1 Log collection/extraction tool function explanation

021-512 SOAP Fault: The MC already registered (EP-SV).


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

When performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-TRESS installed on the EP System.
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Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredByTRESS

[Corrective Actions]
Check with the EP Center for the EP contract status and registration status.
If the problem occurs regardless that the EP-TRESS is not registered in the EP Center, obtain the info9
or xxx.tgz log and network log immediately after the problem has occurred and contact the support
department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-515 SOAP Fault: An invalid product code detected.


[Error Type]
Job Fail

[Fault Content]
Invalid Product Code

[Detection Conditions]
The server detected an invalid product code.
The server has notified a SOAP Fault indicating that the product code included in the message from the
device is invalid.
Code=Client, Subcode=InvalidOperation, Subcode3=InvalidProductCode

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Fault Content]
Communication Failure (EP Center)

[Detection Conditions]
The server detected communication failure with the EP Center.
The server has notified a SOAP Fault indicating that communication failure has occurred between the
Edge Server (EPA-Server for configurations installed with EPA) and its back-end.
Code=Server, Subcode=NextServiceNotRespond

[Corrective Actions]
Check with the EP Center for the system operation status.
If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has
recovered.
If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and network
log immediately after the problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-518 SOAP Fault: An internal error occurred on server.


[Error Type]
Job Fail

[Fault Content]
Internal Error (Edge Server)

[Detection Conditions]
An internal error has occurred in the server.
The server has notified a SOAP Fault indicating that an internal error has occurred in the Edge Server.

021-516 SOAP Fault: An invalid serial number detected.

Code=Server, Subcode=InternalError

[Error Type]

[Corrective Actions]

Job Fail

[Fault Content]
Invalid Serial Number

[Detection Conditions]
The server detected an invalid serial number.

Check with the EP Center for the system operation status.


If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has
recovered.
If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and network
log immediately after the problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

The server has notified a SOAP Fault indicating that the serial number included in the message from the
device is invalid.

021-519 SOAP Fault: Service is temporarily unavailable.

Code=Client, Subcode=InvalidOperation, Subcode3=InvalidSerialNumber

[Error Type]

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-517 SOAP Fault: The service not responded.


[Error Type]
Job Fail

Job Fail

[Fault Content]
High Load Status Detected (EP Center)

[Detection Conditions]
The server detected a high load status in the EP Center.
The server has notified a SOAP Fault indicating that EP Center is in high load status.
Code=Server, Subcode=ServiceTemporarilyUnavailable

[Corrective Actions]
Check with the EP Center for the system operation status.

If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has
recovered.

For the BB-Direct configuration:

If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and network
log immediately after the problem has occurred and contact the support department for instructions.

For the EPA-Server configuration:

2.5.1 Log collection/extraction tool function explanation

Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)


Check the EP server settings. (Chain-Link (920-003~920-006))

If the problem persists after checking the above settings, there may be a network failure. Contact the
client's Network Administrator.

021-520 Couldn't connect to CA.

If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.

[Error Type]
Job Fail

021-522 A miscellaneous CA comm error has detected.

[Fault Content]

[Error Type]

CA Communication Error

Job Fail

[Detection Conditions]

[Fault Content]

A communication error has occurred when obtaining the EP certificate.

Certificate Library Error

secep returned ""SECEP_COM_ERROR"".

[Detection Conditions]

[Corrective Actions]

An error has occurred in the certificate library.

Check the following.

secep returned a uncategorized error during CA communication.

Check the connection of the LAN cable.

Check the default gateway settings.

(Uncategorized errors when no communications were made are internal errors)

Check the subnet mask settings.

[Corrective Actions]
Check the following.

For the BB-Direct configuration:

Check the connection of the LAN cable.

For the EPA-Server configuration:

Check the default gateway settings.

Check the subnet mask settings.

Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)


Check the EP server settings. (Chain-Link (920-003~920-006))

If the problem persists after checking the above settings, there may be a network failure. Contact the
client's Network Administrator.

For the BB-Direct configuration:

If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.

For the EPA-Server configuration:

2.5.1 Log collection/extraction tool function explanation

021-521 A connection to CA has timed out.


[Error Type]
Job Fail

[Fault Content]
CA Communication Timeout

[Detection Conditions]

If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network log
immediately after the problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-523 An internal error has occurred.


[Error Type]
Job Fail

[Fault Content]
Internal Error

[Corrective Actions]
Check the following.

Check the EP server settings. (Chain-Link (920-003~920-006))

If the problem persists after checking the above settings, there may be a network failure. Contact the
client's Network Administrator.

Timeout has occurred when obtaining the EP certificate.


secep returned ""SECEP_TIMEOU"".

Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)

[Detection Conditions]
Software failure where processing can still continue was detected.

Check the connection of the LAN cable.

Check the default gateway settings.

Or, a memory access error where processing can still continue was detected.

Check the subnet mask settings.

Or, libcURL returned ""CURLE_SEND_ERROR"".

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Version 1.2

Or, libcURL returned ""CURLE_RECV_ERROR"".

021-526 A miscellaneous http session error has detected.

[Corrective Actions]

[Error Type]

If the SOAP port stops, start.


If the situation is not improved, power OFF then ON.
If the situation is still not improved, obtain the pfshowinfo9 log and network log immediately after the
problem occurs, and contact the support division for directions.

Job Fail

[Fault Content]
Communication Library Error

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]

When the aggregation server is installed but its version is 1.0.x, the function of updating software is not
supported. So check the logs on the aggregation server.

libcURL returned an uncategorized error.

021-524 A registeration conflict has detected.

[Corrective Actions]

[Error Type]
Job Fail

[Fault Content]
Installation Status Mismatch

[Detection Conditions]
Although installation was instructed, it was detected internally that the status is "Installed".
At the start of the installation process, it was detected that the system data ""Installation Status" is not set
to "Not Installed".

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, use Chain-Link(920-001) to change "Installation Status" to "Not Installed" and
retry the operation.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-525 An unregistration conflict has detected.


[Error Type]
Job Fail

[Fault Content]
Recall Status Mismatch

[Detection Conditions]
Although recall was instructed, it was detected internally that the status is "Recalled".

An error has occurred in the communication library.

Turn the power OFF then ON.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-527 An invalid message has received.


[Error Type]
Job Fail

[Fault Content]
Invalid Communication Message (Edge Server)

[Detection Conditions]
An invalid message was received from the server.
libcURL returned ""HTTP Status: 4XX"".
Or, an invalid SOAP Fault was received. (e.g. An unknown code or subcode, etc.)
Or, an invalid SOAP Response was received.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

021-528 A communication settings was set as disabled.


[Error Type]
Job Fail

At the start of the recall process, it was detected that the system data ""Installation Status" is not set to
"Installed".

[Fault Content]

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON.


If the problem persists, use Chain-Link(920-001) to change "Installation Status" to "Installed" and retry
the operation.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

Communication Setting Error


At the start of communication, a setting that does not allow communication was detected.
At the start of the communication, it was detected that the system data "Installation Status" is set to "Not
Installed".

[Corrective Actions]
Turn the power OFF then ON.

If the problem persists, check the EP Center for the EP contract status and registration status. If it has
been verified as "Installed", use Chain-Link (920-001) to change "Installation Status" to "Installed"
and retry the operation.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the support department for instructions.

[Detection Conditions]
The software update server has detected a big load on itself.
The software update server has sent this machine an answering message showing it has a big load.

[Corrective Actions]
Wait for a while and operate again.

2.5.1 Log collection/extraction tool function explanation

If the problem persists, perform the following in order.

021-529 Device has already latest firmware.


[Error Type]

1.

Ask the EP center (software update server) about the system operation status.

2.

If the EP center is having a problem, wait until it recovers. As soon as it recovers, retry
operating from the UI.

job

[Fault Content]

If the situation is not improved in spite of the recovery of the EP center, obtain the pfshowinfo9 log and
network log immediately after the problem occurs and contact the support division for directions.

The latest version is detected. (Software Update)

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]
As a result of an inquiry to the software update server about the versions of software this machine
has, all the ROMs on this machine have been found to have the latest version of software.

021-532 Found an unsupported ROM set.


[Error Type]

[Corrective Actions]

job

If this error is detected in spite of the latest version of software, ask the EP center (software update
server) about the system operation status.

021-530 An internal error has occurred on update server.

[Fault Content]
An unsupported set of ROM versions is detected. (Software Update)

[Detection Conditions]

[Error Type]

As a result of an inquiry to the software update server about the versions of software this machine
has, this machine has been found to have a combination of ROM versions an update on which is not
supported by EP.

job

[Fault Content]

[Corrective Actions]

An error internal to the server (Software Update)

Do upgrade using FirmWare DownLoad Software.

[Detection Conditions]

021-533 Software Update unoperational by user.

The software update server has detected an internal error.


The software update server has sent this machine an answering message showing it detected an internal
error.

[Corrective Actions]

[Error Type]
job

[Fault Content]

Wait for a while and operate again.

The user cannot do an update. (Software Update)

If the problem persists, perform the following in order.

[Detection Conditions]

1.

Ask the EP center (software update server) about the system operation status.

2.

If the EP center is having a problem, wait until it recovers. As soon as it recovers, retry
operating from the UI.

If the situation is not improved in spite of the recovery of the EP center, obtain the pfshowinfo9 log and
network log immediately after the problem occurs and contact the support division for directions.

As a result of an inquiry to the software update server about the versions of software this machine
has, this machine has been found to have a combination of ROM versions that prohibits the key
operator (KO) from doing update.

[Corrective Actions]
Do upgrade using FirmWare DownLoad Software.

2.5.1 Log collection/extraction tool function explanation

021-531 Service is temporarily unavailable on update svr

021-534 Found an unsupported submodule.

[Error Type]

[Error Type]
job

job

[Fault Content]

[Fault Content]
An unsupported submodule is detected. (Software Update)

A big load on the server is detected. (Software Update)


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-395

021-xxx FIP

Troubleshooting

Troubleshooting
021-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-396

[Detection Conditions]
As a result of an inquiry to the software update server about the versions of software this machine
has, this machine has been found to have a submodule among its ROMs which is excluded from
software update.

[Corrective Actions]
Do upgrade using FirmWare DownLoad Software.

021-535 Found an unsupported peripheral.


[Error Type]
job

[Fault Content]
An unsupported accessory is detected. (Softwae Update)

[Detection Conditions]
As a result of an inquiry to the software update server about the versions of software this machine
has, this machine has been found to be equipped with an accessory which is excluded from EP
software update.

[Corrective Actions]
Do upgrade using FirmWare DownLoad Software.

021-700 Accessory Failure


[Error Type]
job

[Fault Content]
EP Accessory - Service Canceled By Disable-USB Accessory Failure or Disconnect

[Detection Conditions]
With one of the following USB-related Local Fails occurring, a job has been started.
021-210 USB IC Card Reader connection error
021-211 USB IC Card Reader broken
021-212 USB IC Card Reader preparing error

[Corrective Actions]
Check the occurring Local Fail (described later) and take the corrective action for the Fault Code
before rerunning the job with which the Fail has occurred.
(One of the Fault Codes 021-210, 021-211 and 021-212 is occurring.)

Version 1.2

[Detection Conditions]
While the USB-connected accessory is being started, that is, before it is ready, a job has been
started.

[Corrective Actions]
Wait for a specific time (default: 3 min.) for USB Accessory to start before rerunning the job with
which the Fail has occurred.
( If the accessory is not ready after the above-mentioned period of time, this machine will display 021-212
on the panel. In this case, take the corrective action for 021-212. )
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and then contact the support divison for directions.
OF-09 Common Job Fail

021-731 EP Accessory - Function Disabled


[Error Type]
Job Fail

[Fault Content]
EP Accessory - Disabled Function

[Detection Conditions]
When MDSS is connected and color copying is prohibited using the Coin Kit, a color copy job was
requested.

[Corrective Actions]
Check the settings.

021-732 EP Accessory Error732


[Error Type]
Job Fail

[Fault Content]
EP Accessory - Service Canceled By Disable

[Detection Conditions]
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.

[Corrective Actions]
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.

If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately after
the occurrence of the problem, and then contact the support division for directions.

If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

021-733 EP Accessory Error733

021-701 Accessory Preparing

[Error Type]

[Error Type]
job

[Fault Content]
EP Accessory - Service Canceled By Disable-USB Accessory Preparing

OF-09 Common Job Fail

Job Fail

[Fault Content]
EP Accessory Service Canceled By Color Mode Restriction

[Detection Conditions]
With an accessory installed, there was Color Mode Restriction or the upper limit was reached.

021-771 Maintenance Request Fail (EP-DX)

[Corrective Actions]
Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that
does not reach its upper limit in Color mode.
If the problem persists, perform the following procedure to repair it.

[Error Type]
Job Fail

[Fault Content]

OF-09 Common Job Fail

EP-DX - Inspection/Repair/Preliminary Diagnostic request failed.

021-750 U Parts Request Fail (EP-SV)

[Detection Conditions]

[Error Type]

Inspection/Repair/Preliminary Diagnostic request failed.

Job Fail

Fax Card returned NG because the line was busy.

[Fault Content]

[Corrective Actions]

EP-SV - Used Parts Collection order failed.

Check that the telephone line is connected. Wait and send the request again.

[Detection Conditions]

If the problem persists, contact the Telephone Center directly.

When the Used Parts Collection Order was processed, an error was sent by the EP-SV.

Check the following too:

[Corrective Actions]

OF-11 FAX Job Fail

Contact the telephone center.

021-772 EPDX Install, Remove Error

021-751 Maintenance Request Fail (EP-SV)

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

EP-DX - Installation/Removal failed.

EP-SV - Inspection/Repair/Preliminary Diagnostic request failed.

[Detection Conditions]

[Detection Conditions]
When an Inspection/Repair/Preliminary Diagnostic Request was processed, an error was sent by
the EP-SV.

[Corrective Actions]

The system detected that the EP-DX - installation/removal has failed because it was absent at
power ON.
Fax Card returned NG because the line was busy.

[Corrective Actions]

Check that the telephone line is connected. Wait and send the request again.

Check that the telephone line is connected. Wait and send the request again.

If the problem persists, perform the following procedure to repair it.

If the problem persists, contact the Telephone Center directly.

OF-11 Fax Job Fail

Check the following too:

021-770 U Parts Request Fail (EP-DX)

OF-11 FAX Job Fail

[Error Type]

021-941 EP - Scan Service Paused By Disable

Job Fail

[Error Type]
Operation Error

[Fault Content]
EP-DX - Used Parts Collection order failed.

[Fault Content]
EP Accessory - Scan Service Paused By Disable

[Detection Conditions]
EP-DX - Used Parts Collection order failure was detected.

[Detection Conditions]
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.

[Corrective Actions]
Check that the telephone line is connected. Wait and send the request again.

[Corrective Actions]
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.

If the problem persists, contact the Telephone Center directly.


Check the following too:
OF-11 FAX Job Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

021-942 EP - Scan Service Paused By Color Mode


2010/08
2-397

021-xxx FIP

Troubleshooting

Troubleshooting
021-xxx FIP
[Error Type]
Operation Error

[Fault Content]
EP Accessory - Scan Service Paused By Color Mode Restriction

[Detection Conditions]
With an accessory installed, there was Color Mode Restriction or the upper limit was reached.

[Corrective Actions]
Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that
does not reach its upper limit in Color mode.

021-943 EP - Print Service Paused By Disable


[Error Type]
Operation Error

[Fault Content]
EP Accessory - Print Service Paused By Disable

[Detection Conditions]
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.

[Corrective Actions]
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.

021-944 EP - Print Service Paused By Color Mode


[Error Type]
Operation

[Fault Content]
EP Accessory - Print Service Paused By Color Mode Restriction

[Detection Conditions]
The following were detected when an accessory was installed:
1.

"Color Print Prohibited" is set in the machine.

When color is prohibited, this error will appear when "Black" is not specified for printing from the PC even
if the printed document contains only B/W pages.
2.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-398

The number of color print sheets of the Accessory (= DocuLyzer) that is installed to the
machine has reached the upper limit.

<<Detailed Explanation>> The "Color Current Count Value for Each Output Color" in the Card that is
inserted into the DocuLyzer has reached the "Upper Limit for Each Output Color" that is stored in the
DocuLyzer.

Version 1.2

021-945 EP - Service Paused By Disable


[Error Type]
Operation Error

[Fault Content]
EP Accessory - Service Paused By Disable

[Detection Conditions]
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.

[Corrective Actions]
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.

021-946 EP - Service Paused By Color Mode


[Error Type]
Operation Error

[Fault Content]
EP Accessory - Service Paused By Color Mode Restriction

[Detection Conditions]
With an accessory installed, there was Color Mode Restriction or the upper limit was reached.

[Corrective Actions]
Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that
does not reach its upper limit in Color mode.

021-947 Subtractive Accessory Disable (Scan)


[Error Type]
Operation Fail

[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Scan Service Paused By Subtractive
Accessory Disable)

[Detection Conditions]
This occurs during document scanning or direct copy.
If with ICCG + Dispensor or Coin Kit connected, IITsc detects that the remaining rate the Dispensor or
Coin Kit has is insufficient, it causes a job to be temporarily stopped.

[Corrective Actions]
In the case of Dispensor, insert a card that has a remaining rate enough to continue the job. In the
case of Coin Kit, add a necessary amount of money to continue the job.

* In Taiga, (1) will occur but (2) will not.

021-948 Subtractive Accessory Disable (Print)

[Corrective Actions]

[Error Type]

1.

Operate the color limit keys in the machine to allow color print.

Or, use the Printer Driver in the PC to instruct printing in "Black" mode (instructing "Auto" or "Color" will
not improve the situation.)
(2-1) In DocuLyzer, reset the "Color Current Count Value for Each Output Color" of the target card.
(2-2) Insert a card with count that has not reached the upper limit of the color count.

Operation Fail

[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Print Service Paused By Subtractive
Accessory Disable)

[Detection Conditions]
This occurs during printing on paper or direct copy.
If with ICCG + Dispensor or Coin Kit connected, IOTsc detects that the remaining rate the Dispensor or
Coin Kit has is insufficient, it causes a job to be temporarily stopped.

[Corrective Actions]
In the case of Dispensor, insert a card that has a remaining rate enough to continue the job. In the
case of Coin Kit, add a necessary amount of money to continue the job.

021-949 Subtractive Accessory Disable


[Error Type]
Operation Fail

[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Service Paused By Subtractive
Accessory Disable)

[Detection Conditions]
This occurs only when a job is temporarily stopped, not while a job is in progress.
*This occurs if a job stops due to a non-accessory factor and the card is then extracted and then starting
the job is attempted.
If with ICCG + Dispensor or Coin Kit connected, EP-Cont detects that the remaining rate the Dispensor or
Coin Kit has is insufficient, it causes a job to be temporarily stopped.

[Corrective Actions]
In the case of Dispensor, insert a card that has a remaining rate enough to continue the job. In the
case of Coin Kit, add a necessary amount of money to continue the job.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-399

021-xxx FIP

Troubleshooting

Troubleshooting
021-xxx FIP

2010/08
2-400

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

023-600 Held Down Key Error(UI-Panel)

023-601 Held Down Softkey Error(UI-Panel)

[Error Type]

[Error Type]

record

[Fault Content]

record

[Fault Content]

A Key is held down.

[Detection Conditions]

The Touch Panel is held down.

[Detection Conditions]

[This is a hidden Fail.]

[This is a hidden Fail.]

A hard key on the panel has been found to be held down for one or more consecutive minutes.

[Corrective Actions]

The Touch Panel has been found to be held down for one or more consecutive minutes.

[Corrective Actions]

This is a Fail to convey a message. No action is required.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

This is a Fail to convey a message. No action is required.

2010/08
2-401

023-xxx FIP

Troubleshooting

Troubleshooting
023-xxx FIP

2010/08
2-402

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

OF-06 IOT System Fail

024-340 IOT-ESS Communication Fail 1

No need to replace the ESS PWB.

[Error Type]

024-343 IOT-ESS Communication Fail 4

Sub System Fail

[Error Type]

[Fault Content]

Sub System Fail

(IOT):

[Fault Content]

MCU sending error detected by Controller

(IOT):

(Invalid parameter was used)

MCU sending error detected by Controller

[Detection Conditions]

(Message length error)

An abnormal parameter is set as the argument for the Send function.

[Detection Conditions]

[Corrective Actions]

A transmission failure occurred as the ACK could not be received after 2 resend attempts. (The
message length of the sent Message Packet is incorrect.)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail

[Corrective Actions]

No need to replace the ESS PWB.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

024-341 IOT-ESS Communication Fail 2

OF-06 IOT System Fail

[Error Type]

No need to replace the ESS PWB.

Sub System Fail

024-345 IOT-ESS Communication Fail 5

[Fault Content]

[Error Type]

(IOT):

Sub System Fail

MCU sending error detected by Controller

[Fault Content]

(Sequence No. error)

(IOT):

[Detection Conditions]

MCU sending error detected by Controller

A transmission failure occurred as the ACK could not be received after 2 resend attempts. (The
Sequencing No. of the sent Message Packet is incorrect.)

(Check code error)

[Detection Conditions]

[Corrective Actions]

A transmission failure occurred as the ACK could not be received after 2 resend attempts. (The
check code of the sent Message Packet is incorrect.)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail

[Corrective Actions]

No need to replace the ESS PWB.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

024-342 IOT-ESS Communication Fail 3

OF-06 IOT System Fail

[Error Type]

No need to replace the ESS PWB.

Sub System Fail

024-346 IOT-ESS Communication Fail 6

[Fault Content]

[Error Type]

(IOT):

Sub System Fail

MCU sending error detected by Controller

[Fault Content]

(Packet No. error)

(IOT):

[Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (The
Packet No. of the sent Message Packet is incorrect.)

MCU sending parity error detected by Controller

[Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A parity
error was detected by hardware of the IOT.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-403

024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP
[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS-PWB should be also replaced.

024-347 IOT-ESS Communication Fail 7


[Error Type]
Sub System Fail

[Fault Content]
Imari (IOT):
MCU send framing error detected by Controller

[Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A
framing error was detected by hardware of the IOT.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
No need to replace the ESS PWB.

024-348 IOT-ESS Communication Fail 8


[Error Type]
Sub System Fail

[Fault Content]
(IOT):
MCU sending error detected by Controller
(Overrun error)

[Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (An
overrun error was detected by hardware of the IOT.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
No need to replace the ESS PWB.

024-349 IOT-ESS Communication Fail 9


[Error Type]
Sub System Fail

[Fault Content]
(IOT):
MCU sending error detected by Controller
(Receiving abortion error)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

[Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A
receive abort was detected by the IOT after the header had been recognized.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
No need to replace the ESS PWB.

024-350 IOT-ESS Communication Fail 10


[Error Type]
Sub System Fail

[Fault Content]
(IOT):
MCU receiving error detected by Controller
(Sequence No. error)

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (The Sequence No. of
the received Message Packet is incorrect.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
No need to replace the ESS PWB.

024-351 IOT-ESS Communication Fail 11


[Error Type]
Sub System Fail

[Fault Content]
(IOT):
MCU receiving error detected by Controller
(Packet No. error)

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (The Packet No. of the
received Message Packet is incorrect.)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS-PWB should be also replaced.

024-352 IOT-ESS Communication Fail 12


[Error Type]
Sub System Fail

[Fault Content]
MCU receiving error detected by Controller

(Framing error)

(Message length error)

[Detection Conditions]

[Detection Conditions]

The NAK that notifies of the occurrence of a transmission failure is received. (The message length
of the received Message Packet is incorrect.)

[Corrective Actions]

The NAK that notifies of the occurrence of a transmission failure is received. (A framing error was
detected by hardware of the UART.)

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-06 IOT System Fail

OF-06 IOT System Fail

(No need to replace the ESS PWB.)

(No need to replace the ESS PWB.)

024-353 IOT-ESS Communication Fail 13

024-356 IOT-ESS Communication Fail 16

[Error Type]

[Error Type]

Sub System Fail

Sub System Fail

[Fault Content]

[Fault Content]

MCU receiving error detected by Controller

MCU receiving overrun error detected by Controller

(Check code error)

[Detection Conditions]

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (The check code of the
received Message Packet is incorrect.)

The NAK that notifies of the occurrence of a transmission failure is received. (An overrun error was
detected by hardware of the UART.)

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-06 IOT System Fail

OF-06 IOT System Fail

No need to replace the ESS PWB.

(No need to replace the ESS PWB.)

024-357 IOT-ESS Communication Fail 17

024-354 IOT-ESS Communication Fail 14

[Error Type]

[Error Type]

Sub System Fail

Sub System Fail

[Fault Content]

[Fault Content]

MCU receiving error detected by Controller

MCU receiving error detected by Controller

(Receiving abortion error)

(Parity error)

[Detection Conditions]

[Detection Conditions]
The NAK that notifies of the occurrence of a transmission failure is received. (A parity error was
detected by hardware of the UART.)

The NAK that notifies of the occurrence of a transmission failure is received. (Abortion of receiving
was detected after the header had been recognized.)

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-06 IOT System Fail

OF-06 IOT System Fail


No need to replace the ESS PWB.

024-355 IOT-ESS Communication Fail 15

(No need to replace the ESS PWB.)

024-358 IOT-ESS Communication Fail 18


[Error Type]

[Error Type]
Sub System Fail

Sub System Fail

[Fault Content]

[Fault Content]

Print sequence error detected by Controller. (The paper feed and paper output that are not
applicable to the NBR are detected.)

MCU receiving error detected by Controller


Version 1.2

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024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP

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[Detection Conditions]
The paper feed and paper output that are not applicable to the NBR are detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

2.
3.

Version 1.2
Check the paper size group setting in the Controller and set a correct value.
Refer to Generic Sensor FIP to check the sensor.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

OF-06 IOT System Fail

024-362 Page Sync Illegal Start

(No need to replace the ESS PWB.)

[Error Type]

024-359 IOT-ESS Communication Fail 19


[Error Type]
Sub System Fail

[Fault Content]
MCU transmission receiving rrror detected by Controller
(Invalid parameter was used)

[Detection Conditions]
An abnormal parameter is set as the argument for the receiving function.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
(No need to replace the ESS PWB.)

024-360 IOT-ESS Initialization Fail


[Error Type]
Sub System Fail

[Fault Content]
Initialization error between IOT-ESS

[Detection Conditions]
The IOT Driver initialization failed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
(No need to replace the ESS PWB.)

Sub System Fail

[Fault Content]
[Image Output]
PAGE-SYNC occurred before video output preparation completes.

[Detection Conditions]
During IOT output, before the output data was written to FIFO Full, PageSync became active.
Basically, this is not affected by noises but may be affected by excessive noises.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-363 Page Sync Illegal Stop


[Error Type]
Sub System Fail

[Fault Content]
[Image Output]
PAGE-SYNC completion error during video output

[Detection Conditions]
At IOT output, PageSync is negated before the specified paper size is output. Basically, this is not
affected by noises but may be affected by excessive noises.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-361 Invalid IOT PaperSizeGroup Info

024-364 DMA Transfer Fail

[Error Type]

[Error Type]

Sub System Fail

[Fault Content]
The paper size group data is different between the ESS and the IOT.

[Detection Conditions]
The paper size group setting in the Controller does not match the paper size group data detected by
the IOT.

[Corrective Actions]
1.

Initialize the NVM (user area).

Sub System Fail

[Fault Content]
[Image Output]
DMA Transfer Error

[Detection Conditions]
During Reduce/Enlarge, reduction/enlargement was not completed even though the specified data
was entered. This is probably caused by the SW failure or garbage data (RAM/HDD).

OF-02 After performing the operation in HDD System Fail

[Corrective Actions]

OF-01 Common System Fail

Turn the power OFF then ON. If the problem persists, perform the following.
1.

Pull out and insert the System Memory to check the installation.

024-368 PCI Error

2.

Replace the RAM.

[Error Type]

3.

If the problem persists, perform the procedures in "OF-02 HDD System Fail".

4.

If the problem persists, perform the procedures in "OF-01 Common System Fail".

Sub System Fail

[Fault Content]

024-365 Overflow on Loop Back Write

BUTTON: [Image Output]

[Error Type]

PCI Bus Error

Sub System Fail

[Detection Conditions]

[Fault Content]

PCI access error occurred due to a faulty PCI bus.

Loopback Write Overflow

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence
to repair it.

The extended data exceeded the reserved buffer size.

OF-02 After performing the operation in HDD System Fail

[Corrective Actions]

OF-01 Common System Fail

This failure is currently not displayed.

024-366 JBIG Library Other Fail

024-370 Marker Code Detection Fail

[Error Type]

[Error Type]
Sub System Fail

Sub System Fail

[Fault Content]

[Fault Content]

Marker Code Detection Error

Other errors in JBIG Lib

[Detection Conditions]

[Detection Conditions]

During Enlarge, when the file was enlarged only by the specified size, the end code (FF02) cannot
be found in the compressed data.

Not in use now.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following.

Turn the power OFF then ON. If the problem persists, perform the following.

1. Replace the ESS PWB.

024-367 Decompress Other Fail

When it occurs only for certain documents (there is a high possibility that the S/W is faulty).
1.

[Error Type]

2.

Sub System Fail

B. Change the RAM size. (Change the port settings or the receive buffer size, etc.)
If the problem persists, proceed to the following procedure to repair it.

Other errors from Decompress (Extension)

OF-01 Common System Fail

[Detection Conditions]

OF-06 IOT System Faill

Incorrect LINE SYNC was detected.


2.

This may occur when the RAM size is changed.


A. Change the installed RAM size.

[Fault Content]

1.

Change the Print mode (Normal/High Quality/High Resolution).

OF-02 HDD System Fail

Incorrect V-SYNC and H-SYNC signals were asserted during IOT output.

Data overrun has occurred (caused by the parameter setting error for Panther4).

When it occurs for random or most documents, there is a high possibility that the HW is faulty.

2. only occurs during debugging.

1.

1. is the main cause of error.

2.

Replace the RAM.

3.

Pull out and insert or replace the cable or back plane between the ESS and the MCU.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence
to repair it.
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Pull out and insert the System Memory to check the installation.

If the problem persists, perform the following procedures in sequence to repair it.
OF-01 Common System Fail

024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP
OF-06 IOT System Faill
OF-02 HDD System Fail

024-371 IOT-ESSCommunication Fail 21


[Error Type]
Sub System Fail

[Fault Content]
The communication between the ESS and IOT has not been established, which is detected by the
Controller.

[Detection Conditions]
When the Controller and IOT are turned ON (including recovery from Power Saver mode), a
response from the IOT to a request to establish communications from the Controller was not
detected within the specified time.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-372 IOT-ESSCommunication Fail 22


[Error Type]
Sub System Fail

[Fault Content]
Sending error detected by Controller (Incorrect parameter instruction)

[Detection Conditions]
An illegal instruction for IOT Port No., Timeout Time, Pointer, or Transfer Size was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-373 IOT-ESSCommunication Fail 23


[Error Type]
Sub System Fail

[Fault Content]
DLL communication failure recovery error detected by Controller

[Detection Conditions]
When a message packet is sent from the Controller, the ACK packet from the IOT cannot be
received within the specified time after the specified number of retries.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-374 Regi Con PLL Parameter Fail

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Version 1.2

[Error Type]
Sub System Fail

[Fault Content]
RegiCon adjustment value setting error detected by Controller (Incorrect parameter instruction)

[Detection Conditions]
Incorrect color registration adjustment value is sent from the IOT.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following.
1.

Replace the harness connecting the ESS and IOT.

If the problem persists, perform the following procedure to repair it.


OF-06 IOT System Fail

024-375 IOT-ESSCommunication Fail 24


[Error Type]
Sub System Fail

[Fault Content]
DLL receiving error detected by Controller (Incorrect parameter instruction)

[Detection Conditions]
An illegal instruction for IOT Port No., Timeout Time, or Pointer was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail
The ESS PWB should be also replaced.

024-376 IOT-ESS Communication Fail 25


[Error Type]
Sub

[Fault Content]
(IOT): MCU image signal truncation detected by the Controller

[Detection Conditions]
Occurs when a break in connection is detected at the loopback terminal of the image signal line

[Corrective Actions]
Turn the power OFF and ON.
If the problem persists, perform the following:
OF-06 IOT System Fail
It may be necessary to change the ESS PWB

024-600 Billing Master Counter repair


[Error Type]
History

[Fault Content]
Repair the Billing Master Counter.

[Detection Conditions]

[Detection Conditions]

The Billing Master Counter is automatically repaired.

[Corrective Actions]

The SWKey Backup Counter 1 is automatically repaired.

[Corrective Actions]

Only record the data to the history.

Only record the data to the history.

024-601 Billing Backup Counter 1 repair

024-605 SWKey Backup Counter 2 repair

[Error Type]

[Error Type]

History

[Fault Content]

History

[Fault Content]

Billing Backup Counter 1 Recovery

[Detection Conditions]

SWKey Backup Counter2 Recovery

[Detection Conditions]

The Billing Backup Counter 1 is automatically repaired.

[Corrective Actions]

The SWKey Backup Counter 2 is automatically repaired.

[Corrective Actions]

Only record the data to the history.

Only record the data to the history.

024-602 Billing Backup Counter 2 repair

024-606 Billing Meter Type Master Counter repaire

[Error Type]

[Error Type]

History

[Fault Content]

record

[Fault Content]

Billing Backup Counter 2 Recovery

[Detection Conditions]

Billing Meter Type is automatically repaired. (ESS SEEP repaired)

[Detection Conditions]

The Billing Backup Counter 2 is automatically repaired.

[This is a hidden Fail.]


Billing Meter Type (kept in ESS SEEP) has been automatically repaired.

[Corrective Actions]

NOTE:

Only record the data to the history.

024-603 SWKey Master Counter repair


[Error Type]
History

[Fault Content]
SWKey Master Counter Recovery

A Shutdown History report is logged.

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-607 Billing Meter Type Backup Counter 1 repaire


[Error Type]
record

[Detection Conditions]
The SWKey Master Counter is automatically repaired.

[Fault Content]
Billing Meter Type is automatically repaired. (ESS NVM repaired)

[Corrective Actions]
Only record the data to the history.

[Detection Conditions]
[This is a hidden Fail.]

024-604 SWKey Backup Counter 1 repair

Billing Meter Type (kept in ESS NVM) has been automatically repaired.

[Error Type]

NOTE:

History

[Fault Content]

A Shutdown History report is logged.

[Corrective Actions]

SWKey Backup Counter1 Recovery

This is a Fail to convey a message. No action is required.

024-608 Billing Meter Type Backup Counter 2 repaire


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024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP
[Error Type]
record

[Fault Content]
Billing Meter Type is automatically repaired. (IOT NVM repaired)

[Detection Conditions]

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2010/08
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Version 1.2

[Fault Content]
Billing Count Type is automatically repaired. (IOT NVM repaired)

[Detection Conditions]
[This is a hidden Fail.]
Billing Count Type (kept in IOT NVM) has been automatically repaired.

[This is a hidden Fail.]

NOTE:

Billing Meter Type (kept in IOT NVM) has been automatically repaired.

A Shutdown History report is logged.

NOTE:
A Shutdown History report is logged.

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-609 Billing CountType Master Counter repaire


[Error Type]
record

[Fault Content]
Billing Count Type is automatically repaired. (ESS SEEP repaired)

[Detection Conditions]

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-612 Modal Break Point Master Counter repaire


[Error Type]
record

[Fault Content]
Modal Break Point is automatically repaired. (ESS SEEP repaired)

[Detection Conditions]
[This is a hidden Fail.]
Modal Break Point (kept in ESS SEEP) has been automatically repaired.

[This is a hidden Fail.]

NOTE:

Billing Count Type (kept in ESS SEEP) has been automatically repaired.

A Shutdown History report is logged.

NOTE:
A Shutdown History report is logged.

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-610 Billing CountType Backup Counter 1 repaire


[Error Type]
record

[Fault Content]
Billing Count Type is automatically repaired. (ESS NVM repaired)

[Detection Conditions]

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-613 Modal Break Point Backup Counter 1 repaire


[Error Type]
record

[Fault Content]
Modal Break Point is automatically repaired. (ESS NVM repaired)

[Detection Conditions]
[This is a hidden Fail.]
Modal Break Point (kept in ESS NVM) has been automatically repaired.

[This is a hidden Fail.]

NOTE:

Billing Count Type (kept in ESS NVM) has been automatically repaired.

A Shutdown History report is logged.

NOTE:
A Shutdown History report is logged.

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-611 Billing CountType Backup Counter 2 repaire


[Error Type]
record

[Corrective Actions]
This is a Fail to convey a message. No action is required.

024-614 Modal Break Point Backup Counter 2 repaire


[Error Type]
record

[Fault Content]
Modal Break Point is automatically repaired. (IOT NVM repaired)

[Detection Conditions]

[Error Type]

[This is a hidden Fail.]

Job

Modal Break Point (kept in IOT NVM) has been automatically repaired.

[Fault Content]

NOTE:

Job cancellation due to paper jam

A Shutdown History report is logged.

[Detection Conditions]

[Corrective Actions]

When paper jam occurs as printing is in progress for a Print Service Job (when Jam Recovery is set
to "OFF").

This is a Fail to convey a message. No action is required.

024-700 Shortage memory capacity, or no Hard Disk

[Corrective Actions]
Resolve the paper jam and print again.

[Error Type]

024-703 Booklet Sheets Count Over While Printing Fail

Job Fail

[Fault Content]

[Fault Name]

A job that could not be printed due to unfulfilled conditions such as [Insufficient System Memory] or
[HDD Not Installed] was received

Booklet Sheets Count Over While Printing Fail

[Error Type]

[Detection Conditions]

Job Fail

This machine, which satisfies conditions 1 and 2, was instructed to perform a job that has any of
these - AnalogWaterMark/HybridWaterMark/UUID added to it.
# Condition 1 #
Any of the SW options "Paper Security Kit", "Annotation Kit", or "Sakura Paper Kit" is enabled. Note
that this includes cases where two or more options are enabled.

[Fault Content]
Booklet number of sheets exceeded Fail has occurred during printing.

[Detection Conditions]
After printing has started, it was detected that it had exceeded the maximum number of sheets for
Booklet.

# Condition 2 #
The HDD is not installed on the Controller board, or the system memory capacity is insufficient to
operate the SW options enabled in Condition 1.

[Corrective Actions]
Change the paper with one of lighter weight so as not to exceed the maximum output limit.

[Corrective Actions]

024-742 Print Booklet sheets counts over

1.

Install the HDD on the Controller board.

[Error Type]

2.

Install the memory capacity required by the SW options enabled in Condition 1 on the Controller
board (the required capacity depends on the machine model)

024-701 Invalid instruction of face inversion


[Error Type]

Job Fail

[Fault Content]
A printer job whose paper quantity exceeds Booklet Paper Quantity is canceled.

[Detection Conditions]

job

The number of sheets per set exceeds a specific allowable number for Booklet.

[Fault Content]

* This fault is detected at the start of print.

Job cancellation due to the invalid Invert instruction

If the number of sheets is larger by one, automatically only saddle stitching is deselected and
the sheets become folded in half for output.

If folding is only selected, an allowable number of sheets per set are automatically folded for
output.

[Detection Conditions]
IOTsc has detected that the device has been instructed to print paper that is not invertible.
(E.g.)

Coil punch x Tab paper x Invert instruction

Paper size/type not invertible x Invert instruction

[Corrective Actions]
Choose creation of every Booklet using a maximum number of sheets, or deselect Booklet.
*When every Booklet is created using a maximum number of sheets, a specific signature is laid out
on top of each booklet consisting of the max number of sheets.

[Corrective Actions]
Instruct the device in the way that enables it to invert paper for reoutput.

If the problem still persists, go to the following procedure to resolve it.

024-702 Paper Jam


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

OF-09 Common Job Fail

2010/08
2-411

024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP

024-746 Print Request Failure-Paper


[Error Type]
Job Fail

[Fault Content]
There are parameters that are incompatible with the specified paper type.

[Detection Conditions]
The paper type specified by the job is incompatible with options such as Paper Tray, Output Tray,
Automatic 2 Sided Print/Staple (E.g. Auto 2-Sided Print is specified for Transparencies).

[Corrective Actions]
Do not specify parameters that are incompatible with the specified paper type.

024-747 Print Instruction Fail


[Error Type]
Job Fail

[Fault Content]
Operation cannot be continued due to combination of unprintable parameters (stored file size, paper
size, paper tray, duplex command, output tray)

[Detection Conditions]
The specified combination of parameters (stored file size, paper size, paper tray, duplex command,
output tray) cannot be executed or continued.
When a job cannot continue due to component failure when [Start] button is pressed after a
temporary interruption due to a component failure during a print operation, this error is also
displayed.

[Corrective Actions]
Change the print parameter and print again.

024-748 Bates Numbering Digit Over


[Error Type]
job

[Fault Content]
The number of Bates Numbering digits is exceeded.

[Detection Conditions]
In the process of printing Bates Numbering, a maximum number of 9 or the user-specified number
of digits is exceeded.

[Corrective Actions]
Reduce the number of documents to less than the user-specified number or reduce the number of
numbering digits in order to copy them again.
If the problem persists, perform the following.
OF-09 Common Job Fail

024-775 Print Booklet sheets counts over(Not field attachment)


[Error Type]
Job Fail

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Version 1.2

[Fault Content]
A printer job whose paper quantity exceeds Booklet Paper Quantity is canceled. (This occurs with a
job without simplex/duplex setting.)

[Detection Conditions]
This fault is detected at the start of print.
The number of sheets per set for printer print exceeds a specific allowable number for Booklet.

If the number of sheets is larger by one, automatically only saddle stitching is deselected and
the sheets become folded in three for output.

If folding is only selected, an allowable number of sheets per set are automatically folded for
output.

Because the Print Service operation of setting simplex/duplex is done by Driver, only the operation
without simplex/duplex setting is done by the machine.
As a detection of this Fail causes a job to be canceled, a message is only displayed indicating the
job is canceled.

[Corrective Actions]
Choose creation of every Booklet using a maximum number of sheets, or deselect Booklet.
*When every Booklet is created using a maximum number of sheets, a specific signature is laid out
on top of each booklet consisting of the max number of sheets.
If the problem still persists, go to the following procedure to resolve it.
OF-09 Common Job Fail

024-900 Upper Tray Out Of Place


[Error Type]
operation

[Fault Content]
Upper Tray is out of place.

[Detection Conditions]
A tray above the paper tray selected was "out of place" so it was decided that paper feed was
impossible.
This fault occurs depending on the configuration of the paper transport in the engine.(This occurs
only with Front C Path Engine.)

[Corrective Actions]
If the status of the tray being out of place is not cleared, do the same procedure as the CE recovery
action for xxTray Out Of Place.

024-910 Tray1 size mismatch


[Error Type]
Operation Error

[Fault Content]
Size Mismatch Tray 1: Measured Length Mismatch

[Detection Conditions]
When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

[Corrective Actions]

[Detection Conditions]

Load the correct paper in the tray.

When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.


OF-09 Common Job Fail

Load the correct paper in the tray.

OF-06 IOT System Faill

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-911 Tray2 size mismatch

OF-09 Common Job Fail

[Error Type]

OF-06 IOT System Faill

Operation Error

024-914 Tray6 size mismatch

[Fault Content]

[Error Type]

Size Mismatch Tray 2: Measured Length Mismatch

Operation Error

[Detection Conditions]
When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

[Corrective Actions]

[Fault Content]
Size Mismatch Tray 6: Measured Length Mismatch

[Detection Conditions]

Load the correct paper in the tray.

When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.


OF-09 Common Job Fail

Load the correct paper in the tray.

OF-06 IOT System Faill

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-912 Tray3 size mismatch

OF-09 Common Job Fail

[Error Type]

OF-06 IOT System Faill

Operation Error

024-915 Tray7 size mismatch

[Fault Content]

[Error Type]

Size Mismatch Tray 3: Measured Length Mismatch

Operation Error

[Detection Conditions]
When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

[Corrective Actions]

[Fault Content]
Size Mismatch Tray 7: Measured Length Mismatch

[Detection Conditions]

Load the correct paper in the tray.

When the paper slow scan direction length is measured on the paper path, the length is different
from the slow scan length for the size detected by the tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Load the correct paper in the tray.

OF-06 IOT System Faill

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-913 Tray4 size mismatch

OF-09 Common Job Fail

[Error Type]
Operation Error

[Fault Content]

OF-06 IOT System Faill

024-916 Mix Full Stack

Size Mismatch Tray 4: Measured Length Mismatch


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024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP

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[Error Type]
Operation

[Fault Content]
Stacker Mix Full Stack (*Includes Z-fold number of page exceeded)

[Detection Conditions]

Version 1.2

[Fault Content]
Face Down Tray1 Paper FULL

[Detection Conditions]
The paper output to the Face Down Tray 1 is full.

[Corrective Actions]

One of the following conditions was met during Mix Full position detection

Clear the paper.

When paper size of the next job (either in feed direction or width direction) is larger than the
uppermost paper size loaded for the previous job

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

When changed to staple mode when the uppermost paper size loaded for the previous job is
less than 279.4mm

OF-09 Common Job Fail

When uppermost paper size loaded for the previous job is "unknown"

[Corrective Actions]
Remove paper from the Stacker.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedures in sequence to repair it.
OF-09 Common Job Fail
OF-06 IOT System Fail

024-917 Stacker Tray Staple Set Over Count


[Error Type]
Operation Error

[Fault Content]
Finisher Stacker Tray Set Set Over Count

[Detection Conditions]
The Staple Set Count exceeded 50 sets on the Stacker Tray during the Staple Set Eject operation.

[Corrective Actions]
Replace the Staple No Paper Sensor.

024-919 FaceUP Tray Close


[Error Type]
Operation Error

[Fault Content]
Face Up Tray Close

[Detection Conditions]
When output was sent to the Face Up Tray, the Face Up Tray was detected as closed. (This is not
treated as an error in Jigen)

[Corrective Actions]
If the problem persists after opening the Face Up Tray Cover, replace the Face Up Tray Sensor or
Face Up Cover.

If the problem persists, refer to the following procedure to repair it.


OF-06 IOT System Faill

024-922 Face Down Tray2 Paper FULL


[Error Type]
Operation Error

[Fault Content]
Face Down Tray2 Paper FULL

[Detection Conditions]
The paper output to the Face Down Tray 2 is full.

[Corrective Actions]
Clear the paper.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail
OF-06 IOT System Faill

024-923 Operation Y Toner Empty


[Error Type]
Operation Error

[Fault Content]
Operation Y Toner Empty

[Detection Conditions]
Printing cannot be continued was detected during color printing because Y toner has run out. Or,
color printing was specified when printing cannot be continued because Y toner has run out.

[Corrective Actions]
Replace the appropriate Toner Cartridge.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail
OF-06 IOT System Faill

024-920 Face Down Tray1 Paper FULL

024-924 Operation M Toner Empty

[Error Type]

[Error Type]

Operation Error

Operation Error

[Fault Content]

[Error Type]

Operation M Toner Empty

Operation Error

[Detection Conditions]

[Fault Content]

Printing cannot be continued was detected during color printing because M toner has run out. Or,
color printing was specified when printing cannot be continued because M toner has run out.

OCT Full Stack

[Detection Conditions]

[Corrective Actions]

The OCT Full Stack Sensor ON was detected for 5sec consecutively.

Replace the appropriate Toner Cartridge.

[Corrective Actions]

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

Remove paper from the OCT.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

OF-09 Common Job Fail

If the problem persists, refer to the following procedure to repair it.

OF-06 IOT System Faill

OF-09 Common Job Fail

024-925 Operation C Toner Empty

024-928 Scratch Sheet Compile (A-Fin)

[Error Type]

[Error Type]

Operation Error

Operation Fail

[Fault Content]

[Fault Content]

Operation C Toner Empty

Scratch Sheet Compile (A-Fin)

[Detection Conditions]

[Detection Conditions]

Printing cannot be continued was detected during color printing because C toner has run out. Or,
color printing was specified when printing cannot be continued because C toner has run out.

[Corrective Actions]

When abnormal paper (Scratch Sheet), which is notified from the IOT via the Sheet Integrity
command, was output to the Compiler

[Corrective Actions]

Replace the appropriate Toner Cartridge.


If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

OF-09 Common Job Fail

024-929 Center Tray Full Stack


[Error Type]
Operation

OF-06 IOT System Faill

024-926 Punch DustBox Miss Set


[Error Type]
Operation Error

[Fault Content]
Finisher Punch Dust Box Miss Set

[Detection Conditions]
The system detected that the Punch Dust Box was not installed.

[Corrective Actions]

[Fault Content]
Center Tray Full Stack

[Detection Conditions]
Full stack sensor keeps ON between sheets over the setting times

[Corrective Actions]
Remove the paper from the Center Tray.

024-930 Stacker Tray Full (LargeSize Full)


[Error Type]
Operation Error

Install the Punch Dust Box.


If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Fault Content]

If the problem persists, refer to the following procedure to repair it.

Finisher Stacker Tray Full Stack

OF-09 Common Job Fail

(LargeSize Full)

024-927 OCT Full Stack


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[Detection Conditions]

[Detection Conditions]

The Stack Encoder SNR has counted the specified number of sheets up to the Full Stack (Large
Size).

[Corrective Actions]

Version 1.2

During color printing, it was detected that printing cannot be continued because of Y Drum Life End.
Or, color printing was specified when printing cannot be continued because of Y Drum Life End.

[Corrective Actions]

Remove paper from the Stacker.

Replace the Y Drum Cartridge.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, perform the following procedure:

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

OF-06 IOT System Fail

024-931 Staple Dust Full

024-934 Paper kind mismatch

[Error Type]

[Error Type]

Operation

[Fault Content]

Operation Error

[Fault Content]

Staple Full was detected.

[Detection Conditions]
1.

After Staple Dust near Full, Staple Count is performed and the effective count is detected to have
reached 5K.

2.

Detected when the New Full Sensor did not turn ON even after the effective count has reached 20K
after the Staple Dust Box removal is detected.

Paper Type Mismatch

[Detection Conditions]
This error occurs when the paper fed is different from that specified in the Controller (Plain paper
and Heavyweight cannot be recognized).

[Corrective Actions]
Load the specified transparencies.

NOTE:

If the problem persists after user actions, refer to the following procedure to repair it.

The effective count is the count of Staple frequency for paper with sheet number less than 70.

OF-09 Common Job Fail

[Corrective Actions]
Replace the Staple Dust Box. Check the output of Staple Dust Near Full Sensor. If not detected,
check using NVM763-435~441.

024-932 Staple Box Set Fail


[Error Type]
Operation

[Fault Content]
It was detected that the Staple Box is not installed properly.

[Detection Conditions]
The Staple Box Set Sensor detected that Box does not exist.

[Corrective Actions]
Check installation of the Staple Dust Box.
Check the Staple Box Set Sensor ON output. If it is OK, replace the Sensor, harness.

024-936 Tray 2 paper mismatch


[Error Type]
Operation Error

[Fault Content]
Tray 2 Paper Type Mismatch

[Detection Conditions]
1.

Transparencies are loaded when a non-transparencies job is performed.

2.

Other paper is loaded when a Transparencies job is is performed

3.

Transparencies with borders was detected.


Jam occurs when borders were detected by checking transparencies for borders (by the OHP
Sensor) after feeding started.

[Corrective Actions]
Use Xerox transparencies without borders.

024-933 Operation Y Drum End of Life

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

Operation

[Fault Content]
Operation Y Drum End of Life

024-937 Tray 3 paper mismatch


[Error Type]
Operation Error

[Fault Content]
Tray 3 Paper Type Mismatch

[Detection Conditions]

[Corrective Actions]

1.

Transparencies are loaded when a non-transparencies job is performed.

Use Xerox transparencies without borders.

2.

Other paper is loaded when a Transparencies job is is performed

If the problem persists, refer to the following procedure to repair it.

3.

Transparencies with borders was detected.

OF-09 Common Job Fail

Jam occurs when borders were detected by checking transparencies for borders (by the OHP
Sensor) after feeding started.

[Corrective Actions]

024-940 Folder Tray Out Of Place


[Error Type]
Operation Error

Use Xerox transparencies without borders.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

Folder Tray Out Of Place

OF-09 Common Job Fail

[Detection Conditions]

024-938 OHP kind mismatch at Tray4 (Not white frame OHP)

Folder Tray Out Of Place

[Error Type]

[Corrective Actions]

Operation Error

Set the Folder Tray again.

[Fault Content]

If the problem persists, refer to the following procedure to repair it.

BUTTON: Paper Type Mismatch

OF-09 Common Job Fail

Transparencies With Borders Detected Tray 4

024-941 Folder Tray Full Stack

[Detection Conditions]
1.

Transparencies are loaded when a non-transparencies job is performed.

2.

Other paper is loaded when a Transparencies job is is performed

3.

[Error Type]
Operation Error

[Fault Content]

Transparencies with borders was detected.

Folder Tray Full Stack

Jam occurs when borders were detected by checking transparencies for borders (by the OHP
Sensor) after feeding started.

[Corrective Actions]

Full detection/release by Full Sensor. (No Paper Sensor is not installed.)

[Detection Conditions]

Use Xerox transparencies.

Full Sensor of Folder Tray

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-09 Common Job Fail

Perform the following:

024-939 OHP kind mismatch (Not white frame OHP)

1.

Press the Eject button for Tri-Fold paper to remove paper.

[Error Type]

2.

This failure is cleared and 024-988 occurs when the Tri-Fold paper output tray is pulled out.

3.

Remove paper and install the Tri-Fold paper output tray to clear 024-988 and automatically
continue the job.

Operation Error

[Fault Content]

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

Paper Type Mismatch

If the problem persists, refer to the following procedure to repair it.

The system is shut down (stop) if Transparencies with borders are detected regardless of the paper
type setting in the Controller.

OF-09 Common Job Fail

[Detection Conditions]

024-942 Booklet sheets counts over


[Error Type]

Transparencies are loaded when a non-transparencies job is performed.

Operation Error

Other paper is loaded when a Transparencies job is is performed


Transparencies with borders was detected.

[Fault Content]

Jam occurs when borders were detected by checking transparencies for borders (by the OHP
Sensor) after feeding started.

[Detection Conditions]

Booklet sheets exceeded


The no. of loaded sheets exceeded the maximum sheets for Booklet.

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024-xxx FIP

Detected when printing starts

When only one sheet is loaded, the system automatically cancel Binding setting only and
output Bi-Fold paper.

When only folding is specified, the system automatically fold paper by the number of available
folding.

[Corrective Actions]
Select "Enable Booklet per upper limit of Booklet sheets" or "Disable Booklet".

If Booklet is performed in the unit of the upper limit of sheets, Signature imaging is also
performed for that unit.

If the problem persists, refer to the following procedure to repair it.


OF-09 Common Job Fail

024-943 Booklet Low Staple


[Error Type]
Operation Error

[Fault Content]
Booklet Low Staple

[Detection Conditions]
Staple needles for both Front and Rear are running low. Or, the Staple Cartridge was detected to be
removed.
Copying is performed until the set is finished and the instruction to replace the Staple Cartridge is
displayed.

[Corrective Actions]
Replace the Staple Cartridge.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-945 Booklet Full Stack


[Error Type]
Operation Error

[Fault Content]
Booklet Tray Full Stack

[Detection Conditions]
The number of output copies to the Booklet Tray has reached the system data threshold.

[Corrective Actions]
Remove the paper.
If the problem persists, check the sensor using Generic Sensor Failure FIP.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

024-946 Tray 1 Out Of Place


[Error Type]
Operation Error

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Version 1.2

[Fault Content]
Tray 1 Out Of Place

[Detection Conditions]
The system detected that Tray 1 was not installed.

[Corrective Actions]
Set the tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-947 Tray 2 Out Of Place


[Error Type]
Operation Error

[Fault Content]
Tray 2 Out Of Place

[Detection Conditions]
The system detected that Tray 2 was not installed.

[Corrective Actions]
Set the tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-948 Tray 3 Out Of Place


[Error Type]
Operation Error

[Fault Content]
Tray 3 Out Of Place

[Detection Conditions]
The system detected that Tray 3 was not installed.

[Corrective Actions]
Set the tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-949 Tray 4 Out Of Place


[Error Type]
Operation Error

[Fault Content]
Tray 4 Out Of Place

[Detection Conditions]

[Corrective Actions]

The system detected that Tray 4 was not installed.

Add paper into the appropriate tray.


If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.

Set the tray.

OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-953 Tray 4 Empty

OF-09 Common Job Fail

[Error Type]

024-950 Tray 1 Empty


[Error Type]

Operation Error

[Fault Content]

Operation Error

[Fault Content]

Tray 4 Empty

[Detection Conditions]

Tray 1 Empty

[Detection Conditions]

No paper in Tray 4 is detected.

[Corrective Actions]

No paper in Tray 1 is detected.

Add paper into the appropriate tray.


If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.

Add paper into the appropriate tray.

OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-954 Tray SMH Empty

OF-09 Common Job Fail

[Error Type]

024-951 Tray 2 Empty


[Error Type]

Operation Error

[Fault Content]

Operation Error

[Fault Content]

Tray SMH Empty

[Detection Conditions]

Tray 2 Empty

[Detection Conditions]

No paper in the Bypass Tray is detected.

[Corrective Actions]

No paper in Tray 2 is detected.

Add paper into the appropriate tray.


If the problem persists, check the sensor using the Generic Sensor Failure FIP.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.

Add paper into the appropriate tray.

OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

024-955 Tray 6 Empty

OF-09 Common Job Fail

[Error Type]

024-952 Tray 3 Empty


[Error Type]

Operation Error

[Fault Content]

Operation Error

[Fault Content]

Tray 6 Empty

[Detection Conditions]

Tray 3 Empty

[Detection Conditions]

No paper in Tray 6 is detected.

[Corrective Actions]

No paper in Tray 3 is detected.


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Add paper into the appropriate tray.


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Troubleshooting

Troubleshooting
024-xxx FIP
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-956 Tray 7 Empty


[Error Type]
Operation Error

[Fault Content]
Tray 7 Empty

[Detection Conditions]
No paper in Tray 7 is detected.

[Corrective Actions]

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Version 1.2

024-959 Tray1 size mismatch


[Error Type]
Operation Error

[Fault Content]
(H4-1) Size Mismatch
Tray 1 Size Mismatch

[Detection Conditions]
The paper size in Tray 1 and the paper size specified for printing are different.

[Corrective Actions]
Add paper into the appropriate tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.

Add paper into the appropriate tray.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

OF-09 Common Job Fail

If the problem persists, refer to the following procedure to repair it.


OF-09 Common Job Fail

024-957 Interposer Empty


[Error Type]

024-960 Tray2 size mismatch


[Error Type]
Operation Error

[Fault Content]

Operation Error

(H4-2) Size Mismatch

[Fault Content]

Tray 2 Size Mismatch

Interposer Empty

[Detection Conditions]
No paper in the Interposer Tray is detected.

[Corrective Actions]

[Detection Conditions]
The paper size in Tray 2 and the paper size specified for printing are different.

[Corrective Actions]
Add paper into the appropriate tray.

Add paper into the appropriate tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

024-958 SMH size mismatch


[Error Type]
Operation Error

[Fault Content]
Size Mismatch 1
SMH Size Mismatch

[Detection Conditions]
The paper size in the SMH tray and the paper size specified for printing are different.

[Corrective Actions]

024-961 Tray3 size mismatch


[Error Type]
Operation Error

[Fault Content]
(H4-3) Size Mismatch
Tray 3 Size Mismatch

[Detection Conditions]
The paper size in Tray 3 and the paper size specified for printing are different.

[Corrective Actions]
Add paper into the appropriate tray.

Add paper into the appropriate tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

024-962 Tray4 size mismatch

[Error Type]
Operation Error

[Error Type]

[Fault Content]

Operation Error

ATS/APS No Destination Error

[Fault Content]

ATS/APS NG (Other than No Paper)

(H4-4) Size Mismatch

[Detection Conditions]

Tray 4 Size Mismatch

The paper specified for printing cannot be detected.

[Detection Conditions]

[Corrective Actions]

The paper size in Tray 4 and the paper size specified for printing are different.

Change the settings. Or, replace the tray.

[Corrective Actions]
Add paper into the appropriate tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

024-967 Different width Mix Paper detect (Stapler job)

OF-09 Common Job Fail

024-963 Finisher Punch DustBox FULL

[Error Type]
Operation Error

[Error Type]

[Fault Content]

operation

Mixed Width was detected with the settings only available for stapling the same widths.

[Fault Content]

[Detection Conditions]

Finisher Punch DustBox FULL

Mixed Width was detected with the settings only available for stapling the same widths.

[Detection Conditions]
The number of chads has become equal to or over the number that makes the Punch Dust Box full.

[Corrective Actions]
Cancel User Staple.

[Corrective Actions]
Remove the chads.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, perform the following:

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

024-965 ATS/APS No Paper (IOTsc detect)

024-968 Stapler/Punch Batting

[Error Type]

[Error Type]
Operation Error

Operation Error

[Fault Content]

[Fault Content]
Batting of Staple and Punch (Occurs in FCW-UI only)

ATS/APS No Paper
APS/ATS NG (No Paper)

[Detection Conditions]
The Staple and Punch positions were batting.

[Detection Conditions]
The paper specified for printing is not loaded in the tray.

[Corrective Actions]
Cancel Staple, Punch, or both.

[Corrective Actions]
Add paper into the appropriate tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

024-969 Different width Mix Punch

024-966 ATS/APS No Destination Error


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Troubleshooting
024-xxx FIP
[Error Type]
Operation Error

[Fault Content]
Mixed Size Punch

[Detection Conditions]
Paper with different widths was detected during printing in the Punch mode.

[Corrective Actions]

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Version 1.2

[Fault Content]
Comm: Size Mismatch (Tray 6 Size Mismatch)

[Detection Conditions]
The paper size in Tray 6 and the paper size specified for printing are different.

[Corrective Actions]
Add paper into the appropriate tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.

Copy: Cancel Punch mode (user intervention)

If the problem persists, refer to the following procedure to repair it.

Printer: Cancel Punch mode (auto cancelation)

OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

024-973 Tray7 size mismatch

If the problem persists, refer to the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

024-970 Tray 6 Out Of Place


[Error Type]
Operation Error

[Fault Content]
Tray 6 Out Of Place

[Detection Conditions]
The system detected that Tray 6 was not installed.

[Corrective Actions]
Set the tray.

Operation Error

[Fault Content]
Size Mismatch (Tray 7 Size Mismatch)

[Detection Conditions]
The paper size in Tray 7 and the paper size specified for printing are different.

[Corrective Actions]
Add paper into the appropriate tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

024-974 Interposer Tray Size Mismatch

If the problem persists, refer to the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

024-971 Tray 7 Out Of Place


[Error Type]
Operation Error

[Fault Content]
Tray 7 Out Of Place

[Detection Conditions]
The system detected that Tray 7 was not installed.

[Corrective Actions]
Set the tray.

Operation Error

[Fault Content]
Interposer Tray Size Mismatch

[Detection Conditions]
The paper size specified for feeding from the Interposer and the tray size are different.

[Corrective Actions]
Add paper into the appropriate tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

024-975 Copy Booklet sheets counts over

If the problem persists, refer to the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

024-972 Tray6 size mismatch


[Error Type]
Operation Error

Operation Error

[Fault Content]
No. of Booklet sheets exceeded. (Occurs at the process with no images)

OF-09 Common Job Fail

[Detection Conditions]
Detected when printing starts

024-978 Booklet Stapler NG

No images for Signature, or the no. of loaded sheets for Printer printing exceeded the maximum
sheets for Booklet.

[Error Type]
Operation Error

When only one sheet is loaded, the system automatically cancel Binding setting only and
output Tri-Fold paper.

[Fault Content]

When only folding is specified, the system automatically fold paper by the number of available
folding.

[Detection Conditions]

Booklet Stapler NG

Since the Driver performs the image processing for Print Service, the machine performs operations
without images.
Since the job is canceled when this failure is detected, only the message indicating that the job has
been canceled is displayed.

Ready signal remains Not Ready when the specified time has passed since Booklet Staple
operation has begun.

[Corrective Actions]
Check for Staple needles and reload them correctly.

[Corrective Actions]

If the problem persists, refer to the following procedure to repair it.

Copy: Cancel Booklet (user intervention)

OF-09 Common Job Fail

Printer: Cancel Booklet mode (auto cancelation)

024-979 Stapler Near Empty

If the problem persists, refer to the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

Operation Error

024-976 Finisher Staple Status NG

[Fault Content]

[Error Type]

Staple Needle Near Empty, or Staple Needle Feed Failure

Operation Error

(Treat as Empty)

[Fault Content]

[Detection Conditions]

Finisher Staple Status NG

Staple Needle Near Empty or Staple Needle Feed Failure was detected.

[Detection Conditions]
After the Staple Mot started forward rotation, the Staple Home SNR did not turn ON within 450ms,
and after the Staple Mot started reverse rotation, the Stapler Head Home SNR turned ON within
200ms.

[Corrective Actions]
Check for Staple needles and reload them correctly.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

[Corrective Actions]
Check for Staple needles and reload them correctly.

024-980 Finisher Stacker Tray Full

If the problem persists, refer to the following procedure to repair it.

[Error Type]

OF-09 Common Job Fail

024-977 Stapler Feed Ready Fail

Operation Error

[Fault Content]
Finisher Stacker Tray Full Stack

[Error Type]
Operation Error

[Detection Conditions]
## APC4300G##

[Fault Content]

[When the B-Fin is installed] & [When the C-Fin/D-Fin is installed w/ Booklet]

Stapler Feed Ready Fail

This occurs with "Any Output Sizes".

[Detection Conditions]

[When the C-Fin is installed w/ Booklet]

1. Staple Ready SNR=OFF when Staple starts, 2. 13 times or less of stapling operation*

The Stack Encoder SNR has counted up to the number of sheet that is defined as Full Stack
(Large Size).

[Corrective Actions]
Check for Staple needles and reload them correctly.

The Stack Encoder SNR has counted up to the number of sheet that is defined as Full Stack
(Small Size).

If the problem persists, refer to the following procedure to repair it.


Version 1.2

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024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2
Stacker Height SNR1 OFF was not detected three times sequentially within 500ms after it had
started to descend.

## Other than APC4300G# ##


(C-Fin/D-Fin) When any of the followings is met:

[Corrective Actions]

Small size paper full was detected during the Stacker Tray height alignment operation
(downward movement)

Half was detected at the Stacker Tray height alignment operation (downward movement)
during paper eject corresponding to Half Limit

Remove obstacles from the Stacker.


1.

The Stacker obstacles is detected.

Large Size Paper was ejected while the system already detected Large Size Paper Full (Half).

2.

The system stops after the last sheet of the set is output in the Staple mode. The system stops
after the scheduled paper is output in the Staple OFF mode.

Remove paper from the Stacker.

(A-Fin/B-Fin) When any of the followings is met:

At power ON, the Stacker Height Snr detected the height and the Full Position.

After that, the system prohibits use of the Stacker.

During small size paper output, Full Position was detected during the Stacker Tray height
alignment operation (downward movement).

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

During large size paper output, Half Position (Full Position for large size paper) was detected
during the Stacker Tray height alignment operation (downward movement).

OF-09 Common Job Fail

Paper for Half Limit (large size paper) was ejected while the system has already detected the
Half Position (Full Position for large size paper).

If the problem persists, refer to the following procedure to repair it.

024-983 Booklet Tray Full


[Error Type]

[Corrective Actions]
Remove paper from the Stacker.

Operation Error

[Fault Content]

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

Booklet Tray Full was detected.

[Detection Conditions]

OF-09 Common Job Fail

024-981 Finisher TopTray Full

Booklet Tray Full was detected.

[Corrective Actions]

[Error Type]

Remove paper from the Booklet Tray.

Operation Error

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.

[Fault Content]

OF-09 Common Job Fail

Finisher Top Tray Paper Full

[Detection Conditions]
Finisher Top Tray Paper Full was detected.

024-984 Booklet Low Staple F


[Error Type]

[Corrective Actions]
Remove paper from the Finisher Top Tray.

Operation Error

[Fault Content]

If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-982 Stacker Lower Safety warning


[Error Type]
Operation Error

[Fault Content]
Finisher Stacker Tray Lower Safety

[Detection Conditions]
Stacker Tray Lower Safety SW ON was detected.
Height adjustment did not end within 250msec during Stacker Tray height adjustment for paper
output.

Booklet Low Staple F

[Detection Conditions]
1.

Booklet Stapler Low Staple F signal ON was detected just before Stapling operation.

2.

Booklet Stapler Low Staple F signal was detected at Power ON, at initialization, or when the
interlock was closed.

[Corrective Actions]
Replace the staple cartridge for Booklet.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-985 SMH Stop check

[Error Type]

[Fault Content]

Notice Error

Booklet Low Staple R

[Fault Content]

[Detection Conditions]

SMH Pause Check

1.

Booklet Stapler Low Staple R signal ON was detected just before Stapling operation.

[Detection Conditions]

2.

Booklet Stapler Low Staple R signal was detected at Power ON, at initialization, or when the
interlock was closed.

The SMH Tray stopped running due to an obstruction.

[Corrective Actions]

[Corrective Actions]
Check the paper size/paper orientation/paper type settings and press the Eject/Set key.

Check for Staple needles and reload them correctly.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.


OF-09 Common Job Fail

OF-09 Common Job Fail

024-987 Envelop Folder Tray Full

024-990 Punch Dust Full

[Error Type]

[Error Type]
Operation Error

Operation Error

[Fault Content]

[Fault Content]

Punch Dust Full

Envelope Folder Tray Full

[Detection Conditions]

[Detection Conditions]

Punch Dust Box Full is detected

The specified number of sheets was output after Envelope Tray Near Full had been detected.

[Corrective Actions]

[Corrective Actions]

Clear the Punch Dust scrap.

Remove paper from the Envelope Folder Tray.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, check the sensor using the Generic Sensor Failure FIP.

If the problem persists, refer to the following procedure to repair it.

If the problem persists, refer to the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

024-988 Envelop Folder Tray Set Fail


[Error Type]
Operation Error

[Fault Content]
Envelop Folder Tray Set Fail

[Detection Conditions]
Monitor the Envelop Tray Set SNR in the interval of 100msec and detect OFF 10 times sequentially.

[Corrective Actions]
Set the Envelop Folder Tray properly.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

024-989 Booklet Low Staple R


[Error Type]
Operation Error

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024-xxx FIP

Troubleshooting

Troubleshooting
024-xxx FIP

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

025-596 Diag HDD Mentenance Fail

025-597 Diag HDD Initialize Fail

[Error Type]

[Error Type]

Job Fail

[Fault Content]

Job Fail

[Fault Content]

An NG occurred when HDD Fail Forecast of Diagnostics was executed.

[Detection Conditions]

An error occurred when HDD initialization of Diagnostics was executed.

[Detection Conditions]

An NG occurred when HDD Fail Forecast of Diagnostics was executed.

An error occurred when HDD initialization of Diagnostics was executed.

[Corrective Actions]

[Corrective Actions]

Perform the following:

Perform the following:

1.

Pull out and insert the HDD Harness.

1.

Pull out and insert the HDD Harness.

2.

Replace the HDD.

2.

Replace the HDD.

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025-xxx FIP

Troubleshooting

Troubleshooting
025-xxx FIP

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

026-400 Exceed the number of connection of USB Host Fail

[Corrective Actions]
When performing simultanous queries on the Address Book in the machine from multiple machine
panel and Web UI input devices, lower the query interval.

[Error Type]
Info

If the problem persists, perform the following procedure:

[Fault Content]
Failure because the USB Host Port maximum connection has been exceeded

1.

Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.

2.

If the problem still persists, obtain the "info9 or xxx.tgz" log immediately after the error
occurred, without turning the power OFF then ON.

[Detection Conditions]
The number of machines that are connected to the USB Host Port of this machine has exceeded
the maximum permissible number of connections.

[Corrective Actions]
Disconnect some of the machines that are connected to this USB Host Port and ensure that the
number of connected machines are below the maximum permissible number of connections.
If the USB Host connected machine is still not operating correctly after the above error has been
resolved, turn the power OFF then ON.

026-700 LDAP protocol MAX error

Contact the Support Department and do not replace the ESS-PWB.

026-702 Adress Book directory service overflow


[Error Type]
Job

[Fault Content]
Address Book Directory Service Overflow

[Detection Conditions]
The JRM Directory Service, which is an internal software of the machine, has simultaneously
received two or more requests for the same operation.

[Error Type]
Job

[Corrective Actions]

[Fault Content]
An undefined LDAP protocol was detected during address book operation.

[Detection Conditions]
It was detected that the error response returned from the server does not exist in the LDAP protocol
definitions.

[Corrective Actions]

1.

Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.

2.

If the problem still persists, obtain the "info9 or xxx.tgz" log immediately after the error occurred,
without turning the power OFF then ON.

Contact the Support Department and do not replace the ESS-PWB.

026-703 Abort with Logout


[Error Type]

The server uses an undefined LDAP protocol that is not supported by the machine.

job

Perform the following in sequence.


1.

Get the procedures for reproducing an error according to the operation that was performed
when the error occurred.

[Fault Content]

2.

Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.

[Detection Conditions]

3.

If the problem still persists, obtain the "info9 or xxx.tgz" log immediately after the error
occurred, without turning the power OFF then ON.

At installation of additional document, authentication is already cancelled.


When in Fax or Scan services, authentication is cancelled at additional document loading, the job
will be aborted.

This is caused by mistakes in server settings or client operation. Contact the Support Department
and do not replace the ESS-PWB.

"At additional document loading mentioned here means:


1.

When a request to add documents is made (at the end of scanning: Platen: every sheet;
DADF: every time a document or documents are installed)

2.

When the job is continued with the next document existing.

026-701 Adress Book request overflow


[Error Type]

[Corrective Actions]

Job

Make it impossible for authentication to be cancelled at additional document loading.

[Fault Content]

026-704 DocuWorks Error

Address Book Query Overflow

[Detection Conditions]

[Error Type]

The software in the machine was subjected to a large amount of simultaneous address queries from
multiple machine panel and Web UI input devices. The processing capacity of the JRM directory
service has been exceeded.
Version 1.2

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job

[Fault Content]

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XDW Error

026-xxx FIP

Troubleshooting

Troubleshooting
026-xxx FIP

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[Detection Conditions]
In process of operating DocuWorks Decomposer, there has occurred: a syntax error, use of an
undefined command, a parameter error, damage to DocuWorks File, or an internal error of
DocuWorks Decomposer.

[Corrective Actions]

026-708 URL data size over


[Error Type]
job

[Fault Content]
ScanToURL accumulated data size over

Print from DocuWorks Viewer by use of Printer Driver (ART-EX, PCL, etc.).

026-705 DocuWorks Short of Memory

[Detection Conditions]
The size of a ScanToURL job has exceeded the upper limit of the size of scanned data per job that
can be accumulated.

[Error Type]
job

[Fault Content]
XDW Short of Memory

[Detection Conditions]
In process of operating DocuWorks Decomposer, lack of memory has been detected.

[Corrective Actions]
Change print mode from High Resolution to Standard or from Standard to High Speed. If the
problem still occurs, add another memory. If the problem persists though the memory has added up
to the maximum, print from DocuWorks Viewer by use of Printer Driver (ART-EX, PCL, etc.).

026-706 DocuWorks Print Prohibited


[Error Type]

[Corrective Actions]
1.

Reduce the zoom ratio of the image, which is a scan parameter, and rerun the job. (A3->A4, etc.)

3.

If Max File Accumulated Data Size is set to a small value, change it to a larger one.

If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the problem
and contact the support division for directions.
2.5.1 LOG

026-709 URL hdd full


[Error Type]
job

[Fault Content]
The HDD is full of ScanToURL accumulated data.

[Detection Conditions]

XDW Print Prohibited

[Detection Conditions]

Reduce the resolution level (scanned-image quality), which is a scan parameter, and rerun the job.

2.

job

[Fault Content]

Version 1.2

The HDD partition for accumulated ScanToURL data has become full, causibg the job to fail.

[Corrective Actions]

DocuWorks Decomposer has processed a DocuWorks document printing of which is prohibited.

Wait for some time (approx. one day) until an automatic deletion of documents makes some space
available, and then rerun the job.

[Corrective Actions]

If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the
problem and contact the support division for directions.

As this is a document printing of which is prohibited, enter Full Access Password, etc. from
DocuWorks Viewer and disable printing prohibited and then print it using Printer Driver (ART-EX,
PCL, etc.).

2.5.1 LOG

026-707 DocuWorks Unlock Failed

026-710 S/MIME unsupported cipher decrypt fail

[Error Type]

[Error Type]

job

[Fault Content]

job

[Fault Content]

XDW Unlock Failed

[Detection Conditions]

S/MIME unsupported cipher decrypt fail

[Detection Conditions]

In the processing of a security-protected DocuWorks file, either of the password set on the UI panel
and the XPJL-specified password (set in ContentsBridge Utility) does not match.

The device has received a S/MIME encrypted mail that is encrypted by an unsupported encryption
method.

[Corrective Actions]

[Corrective Actions]

1.

As the default password set on the device or the password entered for printing through
ContentsBridgeUtility is incorrect, enter the correct password.

1.

Ask the sender of the S/MIME encrypted mail to encrypt the mail by the encryption method (3DES)
and send it.

2.

Enter Full Access Password, etc. from DocuWorks Viewer and disable printing prohibited and
then print it using Printer Driver (ART-EX, PCL, etc.).

2.

Set FIPS140 Authentication Mode of the device to OFF.

If the problem persists, go to the following and solve it.

2.4.1 Interface(Physical/Logical)

[Detection Conditions]

2.4.3 Nothing appears. Not printed.

The proxy server could not be detected automatically.

2.4.5 Network Related Details Check Flow 2.5.1 LOG

When the proxy server is not manually set up, an automatic attempt is made to obtain the proxy
server setting from the DHCP server. Howerver, the attempt has failed.

026-711 Multi-page file size over

For the details, see below:

[Error Type]

job

[Fault Content]
Multi-page file size over

[Detection Conditions]
The upper limit size of the multi-page file format generated in scan service has been exceeded.
The upper limit of the file size of each multi-page file is defined as follows:

The contents of the obtained PAC file have a problem. (An error occurred during the running of
JavaScript.)

The PAC file could not be obtained. (Timeout/Connection error)

The PAC file could not be obtained. (No PAC file/Too large file)

PAC File URL info could not be obtained. (Timeout)

PAC File URL info could not be obtained. (No URL is included in the response to the inquiry.)

[Corrective Actions]

TIFF:2GB-1byte

Check the following:

XPS :2GB-1byte

the default Gateway setting

PDF :2GB-1byte

the subnet mask setting

XDW :1GB

the DNS Server address setting

(1GB = 1024x1024x1024 = 2^30 byte)

If despite the confirmation of the above settings, the situation has not improved, contact the network
administrator for advice because there is a possibility of a network failure, DHCP Server failure, or
an improper DHCP Server setting. (For example, if the DHCP Server is not set up in the way that
allows it to give back the proxy server address, an erro of this code will occur.)

[Corrective Actions]
1.

Reduce the resolution level (scanned-image quality), which is a scan parameter, and rerun the job.

2.

Reduce the number of documents and rerun the job.

The Network Environment check items are as follows:

If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the problem
and contact the support division for directions.
2.5.1 LOG

026-712 HTTP out job overlap error


[Error Type]

The HTTP server that provides the PAC file (CFILE) is operating normally, or the server can be
reached on the network.

The contents of the PAC file have no mistakes in syntax or selected server address, or the file
size is 64KB or less.

The DHCP server that has an entry of CURL info is operating normally, or the server can be
reached on the network.

job

When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

[Fault Content]
An error has occurred in taking out a mailbox document because of the running of a parameter that
cannot be run simultaneously in CWIS.

If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.

[Detection Conditions]

2.5.1 Log Collection/Extraction Tool Functional Description

The high compression/OCR processing module has detected that a job that specifies high
compression/OCR processing and is to be taken out using HTTP has started while another job to be
sent via the network is undergoing high compression/OCR processing.

026-714 Couldnt connect to Xerox server or proxy.


[Error Type]
job

[Corrective Actions]
As a job specifying high compression/OCR processing is in progress, wait until the job is complete
and then operate the device again.

026-713 Couldnt detect proxy server automatically.

[Fault Content]
Network error

[Detection Conditions]
The machine could not connect to the Xerox Communication Server or the proxy server.

[Error Type]

(A network path problem, an open wire, etc.)

job

[Fault Content]

[Corrective Actions]
Check the following:

Auto detection of the proxyhas failed.


Version 1.2

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026-xxx FIP

Troubleshooting

Troubleshooting
026-xxx FIP

the connection of the LAN Cable

the IP Address setting

the default Gateway setting

the subnet mask setting

the DNS Server address setting

the proxy server address setting

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Version 1.2

026-717 Invalid network settings were found.


[Error Type]
job

[Fault Content]
Setting error

If despite the confirmation of the above settings, the situation has not improved, contact the network
administrator for advice because there is a possibility of a network failure.

[Detection Conditions]

When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

[Corrective Actions]

If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.
2.5.1 Log Collection/Extraction Tool Functional Description

026-715 Connection to Xerox server has timed out.


[Error Type]
job

[Fault Content]
No response from the server

[Detection Conditions]
There is no response from the Xerox Communication Server for a certain period of time, resulting in
a timeout.

[Corrective Actions]
Turn the power OFF then ON.

An invalid or improper network setting has prevented the machine from communicating.
Check the following:

the IP Address setting

the default Gateway setting

the subnet mask setting

the DNS Server address setting

the proxy server address setting

the Xerox Communication Server URL setting

Set Verify the remote server certificate to OFF.

If despite the confirmation of the above settings, the situation has not improved, contact the
customer network administrator becasuse there is a possibility of a network failure.
When after the implementation of the corrective actions, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
log immediately after the occurrence of the problem and contact the support division for directions.
2.5.1 Log Collection/Extraction Tool Functional Description

When after the implementation of the corrective action, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

026-718 PS Print Instruction Fail

If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
occurrence of the problem and contact the support division for directions.

[Error Type]

2.5.1 Log Collection/Extraction Tool Functional Description

[Fault Content]

026-716 An invalid state message received from server.


[Error Type]
job

[Fault Content]
A server error is detected.

[Detection Conditions]
The Xerox Communication Server has responded with a message indicating an abnormal condition.

[Corrective Actions]

job
An erroneous combination of PostScript print instructions (finishing, paper size, paper tray, Duplex
instructions, output tray)

[Detection Conditions]
An erroneous combination of print parameters selected (finishing, paper size, paper tray, Duplex
instructions, output tray) prevents the device from running the job.

[Corrective Actions]
As to finishing, paper size, paper tray, Duplex instructions, output tray, etc., make reselections and
run the job.
If the problem persists, go to the following and solve it.

Turn the power OFF then ON.

OF-09 Common Job Fail

When after the implementation of the corrective action, the machine has established normal
communication with the Xerox Communication Server, the fault will be cleared.

2.4.4 Printed but not properly

If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
occurrence of the problem and contact the support division for directions.
2.5.1 Log Collection/Extraction Tool Functional Description

2.4.5 Network Related Details Check Flow

026-719 Internal error in Scan

2.5.1 Log Collection/Extraction Tool Functional Description

[Error Type]

026-722 Media format fail

job

[Fault Content]

[Error Type]

An error internal to software (during job)

job

[Detection Conditions]

[Fault Content]

An internal error has occurred.

Media Not Formatted error

[Corrective Actions]

Note: Unsupported Formats are included.

Retry the same operation.

(during job)

If the problem still persists, obtain the pfshowinfo9 log immediately after the problem occurs,
following 2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support
division for directions.
2.5.1 Log Collection/Extraction Tool Functional Description

[Detection Conditions]
The Media is not formatted.

[Corrective Actions]
Check that the media where scanned documents will be sent is formatted.

026-720 Media full

If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
directions.

[Error Type]
job

2.5.1 Log Collection/Extraction Tool Functional Description

[Fault Content]

026-723 Media access fail

Media Space Full error (during job)

[Detection Conditions]

[Error Type]

The media does not have enough space available.

job

[Corrective Actions]

[Fault Content]

Check the media where scanned documents will be sent for available space.

Media Access Error

If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
directions.

(Occurs when no job is in progress.)

2.5.1 Log Collection/Extraction Tool Functional Description

NOTE:
On DMP2009-2 or later, this is used as an error during media browsing.

[Detection Conditions]

026-721 Media access fail

An attempt to access media has failed for some reason.

[Error Type]

[Corrective Actions]

job

Perform the following in order:

[Fault Content]

1.

Check that the media is neither removed nor reinserted while being referred to or that during
that time, another media is not inserted.

2.

Check that the PC can access any file in the media.

Media Access Error (during job)

[Detection Conditions]

If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
directions.

An attempt to access media has failed for some reason.

[Corrective Actions]
Perform the following in order:
1.

2.5.1 Log Collection/Extraction Tool Functional Description

Check that the media exists where scanned documents will be sent.

2.

Check that the PC can access the media where scanned documents will be sent.

3.

Check that a file can be created in a specified storage.

026-724 Remote Download file size error


[Error Type]

If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
directions.
Version 1.2

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job

[Fault Content]

2010/08
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Remote Download File Size Error

026-xxx FIP

Troubleshooting

Troubleshooting
026-xxx FIP

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2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]
The size of the Remote Download File reported from the EP center is different from that of the
actually downloaded file.

[Corrective Actions]
It is necessary to check the size of the file registered with the EP center and the size stored in the
SW repository. Contact the support division for directions.

026-725 Remote Download file checksum error


[Error Type]

026-728 WSD Scan Network Access Fail


[Error Type]
job

[Fault Content]
WSD Scan Network Access Fail

[Detection Conditions]
An error occurred during communication with WSD Scan Client.

job

[Fault Content]
Remote Download File Checksum Error

[Detection Conditions]

Version 1.2

WSD Scan Client cancelled its job.

[Corrective Actions]
Check the following:
1.

The checksum of the Remote Download File reported from the EP center does not match that of the
downloaded file.

Check if the destination WSD Scan Client is ready to communicate with this machine via network.
For example, check the following:

[Corrective Actions]

Network Cable connection

If the problem persists, collect PfShowInfo 8 log at its occurrence and contact the support
department for directions.

It is necessary to check that the checksum registered with the EP center is the same as that stored
in the SW repository. Contact the support division for directions.

2.5.1 Description of Log Collection & Extraction Tool Function

026-726 Options inconsistent

026-729 WSD Scan Data Transfer Fail

[Error Type]

[Error Type]

job

[Fault Content]

job

[Fault Content]

XPJL detects a msimatch in device configuration information.

[Detection Conditions]

WSD Scan Data Transfer Fail

[Detection Conditions]

The device configuration info included in XPJL does not match the actual configuration.

An error occurred during communication with WSD Scan Client.


WSD Scan Client cancelled its job.

[Corrective Actions]
Set up the device configuration info on the printer driver screen so that it can match the actual
configuration.

026-727 Media filepath fail


[Error Type]
Job

[Fault Content]
Media filepath fail

[Detection Conditions]
The storage path with the specified character string length (including the filename) cannot be
created in the media.

[Corrective Actions]
Shorten the specified storage location or the filename.
If the problem persists, perform the following procedure to repair the problem.
If the problem still persists, obtain the pfshowinfo9 log immediately after the problem has occurred
and contact the support department for instructions.

[Corrective Actions]
Check the following:
1.

Check if the destination WSD Scan Client is ready to communicate with this machine via network.
For example, check the following:

The WSD Scan Client has sufficient space available.

Network Cable connection

If the problem persists, collect PfShowInfo 8 log at its occurrence and contact the support
department for directions.
2.5.1 Description of Log Collection & Extraction Tool Function

026-730 Can't Detect Paper Size Of Specified Tray


[Error Type]
info

[Fault Content]
The paper size of the paper tray selected is unknown.

[Detection Conditions]

[Corrective Actions]

The paper size of the paper tray selected is unknown.

Correct the password that is specified by PJL Command and try again.

026-734 Can not change to the PJLDIAG MODE

[Corrective Actions]
Before running the print job, check the position of the guides to the paper tray selected.

[Fault Name]

026-731 PJL PIN Number Fail

Can not change to the PJLDIAG MODE

[Fault Name]

[Error Type]

PJL PIN Number Fail

Job Fail

[Error Type]

[Fault Content]

Job Fail

Unable to transition to the PJL Diag Mode.

[Fault Content]

[Detection Conditions]

Wrong PIN number is detected in the data for PJL Diag.

The machine did not transit to PJL Diag Mode because it detected "User Operation in Progress".
(The machine remains in the "User Operation in Progress" state for 1 minute after panel operation
was completed)

[Detection Conditions]
The PIN number that is specified by PJL command is different from the number that is calculated
from the machine's serial number using [PIN Code Calculation Function].

[Corrective Actions]
Make sure that the job has completed and then try again. Check that the "Communicating" LED is
OFF.

[Corrective Actions]
Correct the PIN number that is specified by PJL Command and try again.

After completing a panel operation, wait for 1 minute or longer before starting the download
operation.

026-732 PJL Printcount Range Over Fail


[Fault Name]
PJL Printcount Range Over Fail

[Error Type]
Job Fail

[Fault Content]
Out of range printcount is detected in the data for PJL Diag.

[Detection Conditions]
The printcount that is specified by PJL Command has exceeded the machine's Total Impression
Meter value by +100.

[Corrective Actions]
Correct the printcount that is specified by PJL Command and try again.

026-733 PJL Password Fail


[Fault Name]
PJL Password Fail

[Error Type]
Job Fail

[Fault Content]
Wrong password is detected in the data for PJL Diag.

[Detection Conditions]
The password that is specified by PJL Command is different from the one that is set in the machine.

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Version 1.2

027-400 Net Off Line

027-443 DNS renewal failure of dynamic

[Error Type]

[Error Type]

Info

Info

[Fault Content]

[Fault Content]

Net Off Line

IPv6 - Stateless Auto Setting IP Address 2 is Duplicated

[Detection Conditions]

[Detection Conditions]

1.

Communication is not available due to other failures.

2.

Communication is not available because panel operation is in progress (especially in the CE mode).

Another device with the same IP address as "Stateless Auto Setting Address 2" that is set in this
machine exists in the network.

3.

Communication is not available because a third party is using remote access.

Bit 1 Duplicated address at autoConfInet6Address[1] of PFRID_IPV6_PROT_AUTO.


When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

[Corrective Actions]
Clear any failure that is indicated by other displayed messages. If the panel operation is in progress,
complete it. If somebody is in remote access, wait for the access to end.

[Corrective Actions]

If the problem persists, turn the power OFF then ON.

Either change the IPv6 "Stateless Auto Setting Address 2" of this device or the IPv6 address of the
other device on the network.

Perform the following.

If the problem persists, perform the following procedure:

2.4.3 No Output. No Printout.

1.

Check that the IPv6 address that was set by Stateless Address Auto Setting is not being used
by other devices.

2.

Collect failure analysis log and packets.

2.4.5 Network-related details check flow.


If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

2.4.1 Interface (Physical/Logical)


2.4.3 No Output. No Printout.

2.5.1 Log collection/extraction tool function explanation

2.4.5 Network-Related Details Check Flow

027-442 Duplicat IP address

2.5.1 Log collection/extraction tool function explanation

[Error Type]

027-444 Duplicat IP address

Info

[Error Type]

[Fault Content]

Info

IPv6 - Stateless Auto Setting IP Address 1 is Duplicated

[Fault Content]

[Detection Conditions]
Another device with the same IP address as IPv6 "Stateless Auto Setting Address 1" that is set in
this machine exists in the network.

IPv6 - Stateless Auto Setting IP Address 3 is Duplicated

[Detection Conditions]
Another device with the same IP address as IPv6 "Stateless Auto Setting Address 3" that is set in
this machine exists in the network.

Bit 0 Duplicated address at autoConfInet6Address[0] of PFRID_IPV6_PROT_AUTO.


When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

Bit 2 Duplicated address at autoConfInet6Address[2] of PFRID_IPV6_PROT_AUTO.

[Corrective Actions]
Either change the IPv6 "Stateless Auto Setting Address 1" of this device or the IPv6 address of the
other device on the network.

When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

[Corrective Actions]

If the problem persists, perform the following procedure:


1.

Check that the IPV6 address that was set by Stateless Address Auto Setting is not being used
by other devices.

2.

Collect failure analysis log and packets.

Either change the IPv6 "Stateless Auto Setting Address 3" of this device or the IPv6 address of the
other device on the network.
If the problem persists, perform the following procedure:
1.

Check that the IPv6 address that was set by Stateless Address Auto Setting is not being used
by other devices.

2.4.3 No Output. No Printout.

2.

Collect failure analysis log and packets.

2.4.5 Network-Related Details Check Flow

2.4.1 Interface (Physical/Logical)

2.5.1 Log collection/extraction tool function explanation

2.4.3 No Output. No Printout.

2.4.1 Interface (Physical/Logical)

2.4.5 Network-Related Details Check Flow


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2.5.1 Log collection/extraction tool function explanation

027-445 Illegal IP address


[Error Type]

Version 1.2

[Error Type]
Info

[Fault Content]
IPv6 - Link Local IP Address is Duplicated

Info

[Fault Content]
IPv6 - Manually Set IP Address is Invalid

[Detection Conditions]
The IPv6 "Manual Setting Address" set in the machine is invalid.
Bit 13 Address assignment error at inet6Address of PFRID_IPV6_PROT_MANUAL.
When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

[Corrective Actions]
Change the "IPv6 (Manual Setting Address)" of this machine to the IPv6 address that can be used
as the self-machine address. If the problem persists, perform the following procedure:
1.

Check whether IPv6 address that was automatically set as the manual address is using an
invalid address.

2.

Collect failure analysis log and packets.

2.4.1 Interface (Physical/Logical)


2.4.3 No Output. No Printout.
2.4.5 Network-related Details Check Flow
2.5.1 Log collection/extraction tool function explanation

027-446 Duplicat IP address


[Error Type]
Info

[Fault Content]
IPv6 - Automatically Set IP Address is Duplicated

[Detection Conditions]
Another device with the same IP address as the IPv6 "Manual Setting Address" that is set in this
machine exists in the network.

[Detection Conditions]
Another device with the same IP address as the IPv6 "Link Local Address" that is set in this machine
exists in the network.
Bit 15 Duplicated address at linkLocalAddress of PFRID_IPV6_PROT_AUTO
When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

[Corrective Actions]
Either change the IPv6 "Link Local Address" of this device or the IPv6 address of the other device
on the network.
If the problem persists, perform the following procedure:
1.

Check whether the IPv6 address that was automatically set as the Link Local Address is not
used by other devices.

2.

Collect failure analysis log and packets.

2.4.1 Interface (Physical/Logical)


2.4.3 No Output. No Printout.
2.4.5 Network-Related Details Check Flow
2.5.1 Log collection/extraction tool function explanation

027-452 Duplicat IP address


[Error Type]
Time Bomb (Information)

[Fault Content]
IP Address Duplicated

[Detection Conditions]
The PC of the same IP address exists on a network.

[Corrective Actions]

Bit 14 Duplicated address at inet6Address of PFRID_IPV6_PROT_MANUAL

Change the IP address of a PC on the network.

When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.

Refer to "Network Administrator Guide (User Guide)".

[Corrective Actions]

1.

Change the "IPv6 (Manual Setting Address)" of this machine to the IPv6 address that can be used
as the self-machine address. If the problem persists, perform the following procedure:
1.
2.

1-1. For manual address setting, check that the IP address set by the customer is not used for
others.
1-2. For each of RARP, BOOTP, and DHCP setting, check the server setting environment.

Check whether IPv6 address that was automatically set as the manual address is using an
invalid address.

2.

Collect failure analysis log and packets.

Collect failure analysis log and packets.

2.4.3 No output is available, no data is printed

2.4 NET System Fault Check

2.4.1 Interface (Physical/Logical)

2.4.5 Network-Related Details Check Flow

2.4.3 No Output. No Printout.

2.5.2 Logging/Extraction Tools Operational Instructions

2.4.5 Network-Related Details Check Flow

027-500 SMTP Server Fail for Mail IO

2.5.1 Log collection/extraction tool function explanation

[Error Type]

027-447 Duplicat IP address

Job Fail

[Fault Content]

[Detection Conditions]

SMTP Server Address Resolution Fail for Mail IO

Incorrect POP Server authentication information was detected.

[Detection Conditions]

[Corrective Actions]

Incorrect SMTP Server name was detected.

Specify the correct POP Server authentication information.

[Corrective Actions]

1.

Perform 027-501 check and then specify a correct POP User Name.

1.

Check with a customer System Administrator that the Mail Server has been launched and the
environment is already used for other purposes (such as for PC).

2.

If the problem persists, collect the failure analysis log and packets.

Check that a correct SMTP server address is reflected in the device setting list.

2.4.3 No output is available, no data is printed

2-1. When the SMTP Server address is specified using IP address, set a correct IP address.

2.4.5 Network-Related Details Check Flow

2.

2-2. When the SMTP Server address is specified using FQDN (name: aaa.co.jp), check that the
FQDN name is correct. Also check that a correct DNS server address is set for the device, and set a
correct IP address.
3.

2.4 NET System Fault Check

027-503 POP server communication timeout


[Error Type]
job

If the problem persists, collect the failure analysis log and packets.

[Fault Content]

027-501 POP Server Fail for Mail IO

Time to communicate with the POP server ran out. (after connection to the server)

[Error Type]

[Detection Conditions]

Job Fail

(POPERR_TIMEOUT)

[Fault Content]

[Corrective Actions]

POP Server Address Resolution Fail for Mail IO

1.

[Detection Conditions]
Incorrect POP Server name was detected.

027-504 Response reception is not expected from server

[Corrective Actions]

[Error Type]

Specify the correct POP Server name or specify the IP address.


1.
2.

3.

Time-out occurred in communicating with the POP server.

Wait for a while and operate again.

Check with a customer System Administrator that the Mail Server has been launched and the
environment is already used for other purposes (such as for PC).

job

[Fault Content]

Check that a correct POP server address is reflected in the device setting list.

An internal error. Or an unexpected response was received from the server (at any timing).

2-1. When the POP Server address is specified using IP address, set a correct IP address.

[Detection Conditions]

2-2. When the POP Server address is specified using FQDN (name: aaa.co.jp), check that
FQDN name is correct. Also check that a correct DNS server address is set for the device, and
set a correct IP address.

[Corrective Actions]

If the problem persists, collect the failure analysis log and packets.

1.

any area
Repeat the operation.

2.4 NET System Fault Check

027-513 SMB Scan client has no right to access.

2.4.3 No output is available, no data is printed

[Error Type]

2.4.5 Network-Related Details Check Flow


2.5.2 Logging/Extraction Tools Operational Instructions

027-502 POP Authentication Fail for Mail IO


[Error Type]

Job Fail

[Fault Content]
The SMB scan client does not have access rights (Win9x systems)

[Detection Conditions]

Job Fail

In Scan to SMB, the user has no right to access the SMB server.

[Fault Content]

[The following applies to DMP6-2 and lalter only.]

POP Authentication Fail for Mail IO

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The folder with the same name as the specified file name already exists. (MacOS X v10.2)

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[Corrective Actions]

Version 1.2

[Corrective Actions]

Set up the user so that he/she can read or write in a file or folder in the specified placle to save it in.

Take any one of the following actions:

[The following applies to DMP6-2 and lalter only.]

Check if there is any folder with the same name as the specified file name. (MacOS X v10.2)

Check that network communication between the transfer destination SMB server and this
machine is available, by the following:

If the problem persists, see the following to obtain a info9 or xxx.tgz log and a network log, and
contact the support division for instructions.

Check the TCP/IP settings

2.5.1 Logging/Extraction Tools Functional Instructions

Check for communication through port 137 (UDP), port 138 (UDP), and port 139 (TCP).

027-514 Host name solution error in SMB

Check the following network settings to see if the computer operates as an SMB server.

[Error Type]
Job Fail

[Fault Content]
Unable to resolve hostname during SMB scan

[Corrective Actions]
Check the connection to the DNS. Or, check whether the SMB server name of the transfer
destination has been registered in the DNS.

Check that the file sharing service for Microsoft network is enabled.

Check that NetBIOS over TCP/IP is enabled in the TCP/IP settings.

Check the file sharing service (communications through port 137 (UDP), port 138 (UDP),
and port 139 (TCP)) is allowed in the firewall settings.

For communication that goes beyond the subnet, check the WINS server settings and check
whether the server name address can be resolved correctly.

Check whether the NetBIOS interface device at the transfer destination SMB server has
started (happens in Windows NT4.0 Server/Workstation).

[Detection Conditions]
Failed to resolve the hostname or server name of the SMB server for DNS access during scanner
(Save to PC) SMB transfer.

Check the connection of network cables.

1.

Select the [Start] menu -> [Settings] to open [Control Panel].

2.

Open [Services] and select the [Messenger] service.

3.

Select the [Start Up], [Auto], [OK], and then [Close].

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

4.

Open [Devices] in [Control Panel] and select the [NetBIOS Interface] device.

5.

Select the [Start Up], [Auto] or [Manual], [OK], and then [Close].

2.5.1 Log collection/extraction tool function explanation

6.

Reboot the computer.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

027-515 DNS server un-sets up in SMB


[Error Type]
Job Fail

[Fault Content]
The DNS server was not set during SMB scan

[Detection Conditions]
The DNS server was not set for DNS access during scanner (Save to PC) SMB transfer.

[Corrective Actions]
Set the DNS server address. Or, set the SMB server address of the transfer destination using IP
address.

2.5.1 Log collection/extraction tool function explanation

027-518 Login name or a password error in SMB


[Error Type]
Job Fail

[Fault Content]
There are problems with the SMB scan login name or password

[Detection Conditions]

In Scan to SMB, the specified password was found wrong.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[The following applies to DMP6-2 and later products onley.]

The user could not be identified because the user name or password was wrong. (MacOSX v10.2)

2.5.1 Log collection/extraction tool function explanation

The user name specified has not been registered as a user that is allowed to use Share Windows.
(MacOS X v10.2)

027-516 Server connection error in SMB


[Error Type]
Job Fail

[Fault Content]
Problem with connection to server during SMB scan

[Detection Conditions]
Unable to find the SMB server during scanner (Save to PC) SMB transfer.

[Corrective Actions]

Check the password set for the shared folder.

[The following applies to DMP6-2 and later products onley.]

Contact the network administrator for the user name or password. (MacOS X v10.2)

Check for users that are allowed to use Share Windows. (MacOS X v10.2)

This is how to check for users:

1.

From [Dock], start the [System Environment Settings] icon.

2.

On the [System Environment Settings] window, click the [Account] icon.

3.

Click the [To change, click the key] icon and log in.

[Fault Content]
Unable to obtain the file/folder name on the SMB scan server

[Detection Conditions]

4.

Select the user and click the [Edit users] button.

5.

Enter the password. After that, put a checkmark on [Permit the user to log in from Windows] and
then click the [OK] button.

Unable to obtain the file/folder name on the SMB scan server.

[Corrective Actions]
Turn the power OFF then ON.

If the problem persists, see the following to obtain a info9 or xxx.tgz log and a network log, and contact
the support division for instructions.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

2.5.1 Logging/Extraction Tools Functional Instructions

2.5.1 Log collection/extraction tool function explanation

027-519 Scanning picture preservation place error in SMB

027-521 File name suffix limit over in SMB

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]
Scan image storage destination or file name specification error during scanner (Save to PC) SMB
transfer

[Fault Content]
The SMB scan file name/folder name suffix has exceeded the limit value

[Detection Conditions]

[Detection Conditions]

The file name/folder name suffix that can be specified for SMB Scan has exceeded the limit value.

There is a problem with the storage destination or file name of the specified scan image during
scanner (Save to PC) SMB transfer.

[Corrective Actions]

The specified storage destination does not exist on the server.

1.

A prohibited character was detected in the specified storage destination or file name.

The specified storage destination is linked to a different shared folder due to the distributed file
system (DFS).

Change the file name/destination folder on the SMB scan server. Else, move or delete the files in
the destination folder.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]
Take any one of the following actions:

027-522 File creation failure in SMB

Check if the storage destination is correct.

[Error Type]

Check that the specified file name can be created on the SMB server.

Check for the settings of the distributed file system (DFS) with the system administrator.

Job Fail

[Fault Content]

The checking procedure is as follows:

Failed to create an SMB scan file

1.

On the SMB server, select the [Start] menu > [All Programs] > [Administrative Tools] >
[Distributed File System].

2.

Select the specified storage destination from the left pane of the [Distributed File System] and
check the [Target] information displayed in the right pane of the window.

Scan image file creation in the SMB server has failed during scanner (Save to PC) SMB transfer.

The specified file name already exists on the server.

3.

Based on the information, specify the SMB server, shared name, and storage destination
directly.

The specified file name is in use.

The specified file name already exists as a directory.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

A prohibited character was detected in the specified file name.

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]

[Corrective Actions]
Take any one of the following actions:

027-520 File name acquisition failure from SMB server


[Error Type]
Job Fail

Check that the specified file name can be created in the storage destination.

Check whether the specified file name is being used by another user.

Check if a file or folder with the same name as the specified file name exists.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
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2.5.1 Log collection/extraction tool function explanation

Version 1.2
3.

027-523 Lock folder creation failure in SMB


[Error Type]
Job Fail

[Fault Content]
Failed to create an SMB scan lock folder

[Detection Conditions]
Failed to create an SMB scan lock folder on the SMB scan server.
1.

SMBCL_NG_FILE_EXISTS

[Corrective Actions]
1.

1.

When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry.

2.

Check whether a folder with the same name as the specified name already exists.

Check whether the file in the specified storage destination is being used by another user.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-526 Lock folder delete failure in SMB


[Error Type]
Job Fail

The specified lock folder name already exists.

[Corrective Actions]

[Fault Content]
Failed to delete an SMB scan lock folder

[Detection Conditions]
Failed to delete a lock folder on the SMB scan server.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

1.
2.

027-524 Folder creation failure in SMB

3.

Job Fail
Failed to create an SMB scan folder
Folder creation in the SMB server has failed during scanner (Save to PC) SMB transfer. The
specified folder already exists.

[Corrective Actions]

SMBCL_NG_DIR_NOT_EMPTY (New)
The directory is not empty.

[Error Type]

[Detection Conditions]

SMBCL_NG_BAD_FILE
The file does not exist.

2.5.1 Log collection/extraction tool function explanation

[Fault Content]

SMBCL_NG_FILE_IS_DIR (New)
The specified file name already exists as a directory.

SMBCL_NG_NOT_A_DIR (New)
The specified directory name is not a directory.

[Corrective Actions]
1.

When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

Check if a file or folder with the same name as the specified name exists on the SMB server.

027-527 Folder delete failure in SMB

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Error Type]
Job Fail

2.5.1 Log collection/extraction tool function explanation

027-525 File delete failure in SMB


[Error Type]
Job Fail

[Fault Content]
Failed to delete an SMB scan folder

[Detection Conditions]
Failed to delete a folder on the SMB scan server.

[Fault Content]

1.

Failed to delete an SMB scan file

[Detection Conditions]

2.

Failed to delete an SMB scan file on the SMB scan server.


1.

SMBCL_NG_BAD_FILE
SMBCL_NG_DOS_BAD_SHARE
The file is open.

SMBCL_NG_DIR_NOT_EMPTY (New)
The directory is not empty.

3.

The file does not exist.


2.

SMBCL_NG_BAD_FILE
The file does not exist.

SMBCL_NG_NOT_A_DIR (New)
The specified directory name is not a directory.

[Corrective Actions]
1.

Check whether the file in the specified storage destination is being used by another user.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

027-528 Data write-in failure to SMB server

027-531 SMB scan filing policy injustice

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

The storage destination on the SMB scan data server has no free space

Incorrect SMB scan filing policy (when additional items are selected)

[Detection Conditions]

[Detection Conditions]

The storage destination on the SMB scan server has no free space.

Incorrect filing policy (when additional items are selected)

[Corrective Actions]

[Corrective Actions]

1.

1.

Check that the storage destination has enough free space.

When "Add" is selected for "File Name Conflict", check that the file format is not set to Multi-page.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

027-529 Data read failure from SMB server

027-532 NEXTNAME.DAT file access error in SMB

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Unexpected error of the SMB scan data server

A file access error has occurred during scanner (Save to PC) SMB transfer.

[Detection Conditions]

[Detection Conditions]

An unexpected error response was received from the SMB server or an unexpected error has
occurred in the machine during scanner (Save to PC) SMB transfer.

[Corrective Actions]

An error has occurred when accessing the NEXTNAME.DAT file during scanner (Save to PC) SMB
transfer.

[Corrective Actions]

Log in to the SMB server from another PC using the same user name and check whether you can
write a file into the same storage destination on that SMB server.

When "Add" is selected for "File Name Conflict", check that the NEXTNAME.DAT file is correct.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

After that, perform the same operation again.


If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

2.5.1 Log collection/extraction tool function explanation

027-533 Internal error in SMB Scan


[Error Type]

027-530 File name duplicate failure in SMB

Job Fail

[Error Type]

[Fault Content]

Job Fail

An internal error has occurred during SMB scan

[Fault Content]

[Detection Conditions]

"Cancel Job" is selected for SMB scan "File Name Conflict"

An internal error has occurred.

[Detection Conditions]

[Corrective Actions]

Unable to save a file during scanner (Save to PC) SMB transfer because "File Name Conflict" is set
to "Cancel Job".

[Corrective Actions]

1.

Repeat the operation.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.

Set "File Name Conflict" to other than "Cancel Job".


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2.5.1 Log collection/extraction tool function explanation

Version 1.2

[Error Type]

027-543 SMB server name specification error

Job Fail

[Fault Content]

[Error Type]

SMB protocol error (4-008): The scan user name specification is incorrect

Job Fail

[Detection Conditions]

[Fault Content]

<When this error occurred during SMB Authentication/SMB Scanner >

The SMB server (NetBIOS) name specification is incorrect

The specified user name was detected to be incorrect by the controller software (SMB library) of this
machine.

[Detection Conditions]
The SMB server (NetBIOS) name specification is incorrect.

[Corrective Actions]

SMBCL_NG_INV_HOST

The hostname specification is incorrect.

< When this error occurred during SMB Authentication>


The system administrator is to set the user name correctly.

[Corrective Actions]
1.

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How to check the user name:

Check that the server name of the SMB server is correct.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

1.

Common Operation 1. On the Active Directory domain controller in which the User Information
was set, select the [Start] menu [All Programs] [Administrative Tools] [Active
Directory Users and Computers].

2.

Common Operation 2. In the left pane of the Active Directory Users and Computers window,
select [Active Directory Users and Computers [Server]] [Domain] [Users] to list the user
information.

3.

Common Operation 3. In the right pane of the Active Directory Users and Computers window,
right-click target user and select [Properties].

4.

After selecting the [Account] tab in the [User Properties] window, check the user name for
[User Logon Name (Windows 2000 or earlier)].

027-547 SMB Protocol error 4-007


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-007): The scan domain name specification is incorrect

< When this error occurred during SMB Scanner >

[Detection Conditions]
<When this error occurred during SMB Authentication/SMB Scanner >

1.

The specified domain name was detected to be incorrect by the controller software (SMB library) of
this machine.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

The system administrator is to set the user name correctly.

2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]
<When this error occurred during SMB Authentication >

027-549 SMB Protocol error 4-009

The system administrator is to check the domain name and set it correctly.

[Error Type]

How to check the domain name:

Job Fail

1.

On the Active Directory domain controller, select the [Start] menu


[Administrative Tools] [Active Directory Domains and Trusts].

[All Programs]

2.

In the left pane of the "Active Directory Domains and Trusts" window, select [Active Directory
Domains and Trusts] [Domain], then right-click and select [Properties].

[Detection Conditions]

3.

After selecting the [General] tab in the [Domain Properties] window, check the domain name
for [Domain Name (Windows 2000 or earlier)].

[Corrective Actions]

[Fault Content]
SMB protocol error (4-009)
The specification of Password is incorrect.

< When this error occurred during SMB Scanner >

Operate again.

1.

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

The system administrator is to check the domain name and set it correctly.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-548 SMB Protocol error 4-008

2.5.1 Log collection/extraction tool function explanation

027-564 SMB Protocol error 4-024


[Error Type]
Job Fail

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the info9 or
xxx.tgz log and the network log and contact Support G for instructions.

[Fault Content]
SMB protocol error (4-024)

2.5.1 Log collection/extraction tool function explanation

[Detection Conditions]

027-565 SMB Protocol error 4-025

The host is missing.

[Error Type]

[Corrective Actions]
1.

2.

Check that the authentication server and the device can communicate through the network. (Check
the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138
(UDP)/Port No. 139 (TCP))
Check that the SMB (TCP/IP) at the device side has started up.
(1)

3.

Specify the network address of the device through a Web browser, and display the remote UI
screen of the CenterWare Internet Services.
Select the "Properties" tab and select "Start Port" from the left frame of the properties list.

(3)

Put a check on the "Start" of "SMB", and check that "TCP/IP" is already checked for "Transport
Protocol".

Cannot connect.
Check that the authentication server and the device can communicate through the network. (Check
the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138
(UDP)/Port No. 139 (TCP))

If the authentication server and the device are connected to different subnets, check that the device
has settings that can resolve the address of the authentication server.
In the Tools Mode screen of the device, check the "System Settings" "System Settings"
"Network Settings" "External Authentication Server/Directory Service Settings" "SMB
Server Settings" "SMB Server Specification Method".

2.5.1 Log collection/extraction tool function explanation

027-566 SMB Protocol error 4-026


[Error Type]

Check if the authentication server and the device can resolve the addresses from the WINS
server.

[Fault Content]

In case the "Domain Name and Server Name Specification" is already set and the server is
already specified by FQDN Name

[Detection Conditions]

Check if the "NetBIOS over TCP/IP" has become enabled at the authentication server settings.
(1)

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.

In case the "Domain Name and Server Name Specification" is already set and the server is
already specified by NetBIOS Name

Check if the authentication server and the device can resolve the addresses from the DNS
server.

5.

SMB protocol error (4-025)

[Detection Conditions]
[Corrective Actions]

(2)

(1)

4.

Job Fail

[Fault Content]

Job Fail
SMB protocol error (4-026)
The library cannot be initialized.

[Corrective Actions]
In the "Start Port" screen of the "Properties" tab of CenterWare Internet Service, check that the SMB
(TCP/IP) has started up.

Right click the "My Network" icon and select "Properties".

(2)

Right click the "Local Area Connection" icon and select "Properties".

(3)

Select the "General" tab in the "Local Area Connection Properties" window, select "Internet
Protocol (TCP/IP)" and press the [Properties] button.

(4)

Click the [Advanced] button in the "Internet Protocol (TCP/IP) Properties" window.

(5)

Select the "WINS" tab in the "Advanced TCP/IP Settings" window to check the "NetBIOS
Settings".

Check at the Internet connection firewall if the communication through Ports 137, 138 and 139 are
not blocked. (If the authentication server is WinXP)
(1)

Right click the "My Network" icon and select "Properties".

(2)

Right click the "Local Area Connection" icon and select "Properties".

(3)

Select the "Advanced" tab in the "Local Area Connection Properties" window and click the
[Settings...] button.

(4)

Select the "Service" tab in the "Advanced" window to check that communication through 137
(UDP), 138 (UDP) and 139 (TCP) are permitted.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-569 SMB (TCP/IP)is not started.


[Error Type]
Job Fail

[Fault Content]
The SMB (TCP/IP) is not started

[Detection Conditions]

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SMBCL_NG_NOT_INIT that occurs during SMB Scanner


The library has not been initialized.

027-xxx FIP

Troubleshooting

Troubleshooting
027-xxx FIP
[Corrective Actions]

In the [Port Status] screen under the [Properties] tab of CentreWare Internet Services, check that
SMB (TCP/IP) is enabled.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-572 SMB Protocol error 4-032


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-032)

[Detection Conditions]
Incorrect parameter.

[Corrective Actions]
Operate again.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-573 SMB Protocol error 4-033


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-033)

[Detection Conditions]
Incorrect character code.

[Corrective Actions]
Operate again.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-574 SMB Protocol error 4-034


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-034)

[Detection Conditions]
Incorrect data size.

[Corrective Actions]
Operate again.

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Version 1.2
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-576 SMB Protocol error 4-036


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-036)

[Detection Conditions]
Incorrect domain data size.

[Corrective Actions]
Operate again.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-578 SMB Protocol error 4-038


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-038)

[Detection Conditions]
Communication timeout has occurred.

[Corrective Actions]
Check that the authentication server and the device can communicate through the network. (Check
the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138
(UDP)/Port No. 139 (TCP))
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-584 SMB Protocol error 4-044


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-044)

[Detection Conditions]
SMBCL_NG_INV_SECMODE
Authentication server common security mode is operating.

[Corrective Actions]
There is a possibility that the authentication server is set as Win95/Win98/Me.
Set the authentication server to Windows other than Win95/Win98/Me.

The password was detected to require changing by the controller software (SMB library) of this
machine.

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

[Corrective Actions]

027-585 SMB Protocol error 4-045

<When this error occurred during SMB Authentication/SMB Scanner >

[Error Type]

Log in to Windows and change the password.


Request the system administrator to disable the "change password at next login".

Job Fail

Perform the following.

[Fault Content]

After selecting the [Account] tab in the [User Properties] window, uncheck [User must change
password at next logon] under [Account Options].

SMB protocol error (4-045): Scan login not available time period

[Detection Conditions]

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

<<< When this error occurred during SMB Authentication/SMB Scanner >>>
The login not available time period was detected by the controller software (SMB library) of this
machine.

[Corrective Actions]

2.5.1 Log collection/extraction tool function explanation

027-588 SMB Protocol error 4-048


[Error Type]

< When this error occurred during SMB Authentication/SMB Scanner >

Job Fail

Check with the system administrator for the time period when logging in is allowed.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Fault Content]
SMB protocol error (4-048): The user account is disabled

[Detection Conditions]

2.5.1 Log collection/extraction tool function explanation

<<< When this error occurred during SMB Authentication/SMB Scanner >>>

027-586 SMB Protocol error 4-046

The user account is disabled.

[Error Type]

[Corrective Actions]

Job Fail

< When this error occurred during SMB Authentication/SMB Scanner >

[Fault Content]

Request the system administrator to enable the user account.

SMB protocol error (4-046): The password has expired.

Perform the following.

[Detection Conditions]

After selecting the [Account] tab in the [User Properties] window, uncheck [Account Disabled] under
[Account Options].

<<< When this error occurred during SMB Authentication/SMB Scanner >>>
The password was detected to be expired by the controller software (SMB library) of this machine.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Corrective Actions]

2.5.1 Log collection/extraction tool function explanation

<When this error occurred during SMB Authentication/SMB Scanner >


Obtain a valid password from the system administrator.

027-589 SMB Protocol error 4-049

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

027-587 SMB Protocol error 4-047


[Error Type]

Job Fail

[Fault Content]
SMB protocol error (4-049): Locked out

[Detection Conditions]

Job Fail

<<< When this error occurred during SMB Authentication/SMB Scanner >>>

[Fault Content]
SMB protocol error (4-047): The password must be changed

The user account is locked out.

[Corrective Actions]

[Detection Conditions]

< When this error occurred during SMB Authentication/SMB Scanner >

<<< When this error occurred during SMB Authentication >>>


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Request the system administrator to unlock the user account.


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027-xxx FIP

Troubleshooting

Troubleshooting
027-xxx FIP

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Perform the following.


After selecting the [Account] tab in the [User Properties] window, uncheck [Account locked out].
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-590 SMB Protocol error 4-050


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-050): The user account has expired

[Detection Conditions]
<<< When this error occurred during SMB Authentication/SMB Scanner >>>
The user account has expired.

[Corrective Actions]
< When this error occurred during SMB Authentication/SMB Scanner >
Obtain a valid user account from the system administrator.
Request the system administrator to extend the validity period of the account.
Perform the following.
After selecting the [Account] tab in the [User Properties] window, select [End of:] from [Account
expires] and extend the validity.
Request the system administrator to disable the account expiry.
Perform the following.
After selecting the [Account] tab in the [User Properties] window, select [Never] from [Account
expires].
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-591 SMB Protocol error 4-051


[Error Type]
Job Fail

[Fault Content]
SMB protocol error (4-051): The user account is restricted. Blank password is not allowed

[Detection Conditions]
<<< When this error occurred during SMB Authentication/SMB Scanner >>>
The user account is restricted. Blank password is not allowed.

[Corrective Actions]
<When this error occurred during SMB Authentication/SMB Scanner >

Version 1.2

027-599 SMB Protocol error 4-other


[Error Type]
Job Fail

[Fault Content]
SMB/LDAP Protocol Error (code for others)

[Detection Conditions]
1.

An error internal to SMB Library excluding 027-547 through 027-578 occurred.

2.

The protocol category with which to fill in Coml_Fault_GetNETCeCode( ) was an unexpected one.
* FTP/HTTP/an undefined category was specified. (DMP6-1)

[Corrective Actions]
Operate again.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

027-600 ExtPrint Check Mode Error


[Error Type]
a hidden fail

[Fault Content]
External Print CheckMode Error

[Detection Conditions]
In H/W Check Mode, the controller detected an error with the external CDI.

[Corrective Actions]
Just write this in History.
If the problem persists, perform the following:

Check the command between DFE and M/C, and disconnect then connect the Video Cable
between DFE and M/C.

Power Off/On

027-700 Mail address domain err


[Error Type]
job

[Fault Content]
Sending to the domain of the destination mail address is prohibited. (before connecting to the
server)

[Detection Conditions]
The domain of the destination mail address is designated as a prohibited domain.

[Corrective Actions]

Set a user password.

Check that the domain of the destination mail address is not designated as a prohibited domain.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.

If the problem still persists, collect the pfshowinfo8 log immediately after the occurrence of the
problem and contact the support division for directions.

2.5.1 Log collection/extraction tool function explanation

2.5.1 LOG

027-701 Disconnect network cable

[Corrective Actions]

[Error Type]

1.

job

027-705 Certificate for addresses, was revoked

[Fault Content]

[Error Type]

In external authentication, the disconnected cable is detected.

job

[Detection Conditions]
As a result of checking for disconnection of the network cable before the external authentication
operation, the disconnected cable has been detected.

[Fault Content]
The certificate for the destination existed on a list of revoked certificates. (before connection to the
server)

[Corrective Actions]
The network cable is disconnected from the device. Confirm the cable is disconnected and
reconnect it.

[Detection Conditions]
when sending SMIME mail
(VKCMERR_CERT_REVOKED)

027-702 Certificate for addresses, was not found

(VKCMERR_KEY_COMPROMISED)

[Error Type]

(VKCMERR_CERT_AFFILIATION_CHANGED)

job

(VKCMERR_CERT_SUPERSEDED)

[Fault Content]
No certificate for the destination exists. (before connection to the server)

[Detection Conditions]
when sending SMIME mail (SMLNG_KEY_NOTHING)

[Corrective Actions]
1.

Store a certificate for the destination in this machine.

027-703 Certificate for addresses, was expired


[Error Type]
job

[Fault Content]
The certificate for the destination expired. (before connection to the server)

[Detection Conditions]
when sending SMIME mail (VKCMERR_CERT_EXPIRED)

Check for the certification path for the destination certificate and import the necessary CA
certificate.

(SMLNG_KEY_REVOKED)

[Corrective Actions]
1.

Store in this machine a destination certificate that is not on the list of revoked certificates.

027-706 Certificate not found


[Error Type]
Job Fail

[Fault Content]
No device certificate exists. (before connection to the server)

[Detection Conditions]
When SMIME mail was sent, No Certificate was detected.

[Corrective Actions]
1.

Store the device certificate in this machine.

If the problem persists, perform the following.

[Corrective Actions]

OF-09 Common Job Fail

1.

027-707 Certificate expired

Store the correct certificate for the destination in this machine. Check the following:

the term for which the certificate is valid

The time the device tells is correct.

027-704 Certificate for addresses, was untrusted


[Error Type]
job

[Fault Content]
The certificate for the destination is not reliable. (before connection to the server)

[Detection Conditions]

[Error Type]
Job Fail

[Fault Content]
The device certificate expired. (before connection to the server)

[Detection Conditions]
When SMIME mail was sent, an invalid (expired) certificate was detected.

[Corrective Actions]
1.

when sending SMIME mail (SMLNG_KEY_UNTRUST)


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Store the correct device certificate in this machine. Check the following:

2010/08
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the term for which the certificate is valid

027-xxx FIP

Troubleshooting

Troubleshooting
027-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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The time the device tells is correct.

If the problem persists, perform the following.


OF-09 Common Job Fail

027-708 Certificate untrusted


[Error Type]
Job Fail

[Fault Content]
The device certificate is not reliable. (before connection to the server)

[Detection Conditions]
When SMIME mail was sent, an unreliable certificate was detected.

[Corrective Actions]
1.

Check that the mail address written on the device certificate is the same as that set up on the
device.

2.

Check for the certification path for the device certificate and import the necessary CA certificate.

If the problem persists, perform the following.


OF-09 Common Job Fail

Version 1.2
2.4.5 Network-Related Details Check Flow

027-711 S/MIME mail sender certificate not found


[Error Type]
Job Fail

[Fault Content]
SMIME Mail Certificate Retrieval Error

[Detection Conditions]
The Mail I/O received the S/MIME signature mail but could not obtain the sender certificate. The S/
MIME signature mail sent from the device always includes the device certificate.

[Corrective Actions]
To validate the signature, a valid sender certificate is required. Register the sender certificate in M/C
or change your mailer options so that the S/MIME signature mails from the sender will be sent with
the certificate.
If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
2.4.5 Network-Related Details Check Flow

027-709 Certificate revoked

027-712 S/MIME mail sender certificate not valid

[Error Type]

[Error Type]

Job Fail

[Fault Content]
The certificate for the destination existed on a list of revoked certificates. (before connection to the
server)

[Detection Conditions]
When SMIME mail was sent, a discarded certificate was detected (which is registered in CRL).

[Corrective Actions]
1.

Store in this machine a destination certificate that is not on the list of revoked certificates.

If the problem persists, perform the following.


OF-09 Common Job Fail

027-710 S/MIME mail was disabled


[Error Type]
Job Fail

[Fault Content]
Invalid SMIME Mail Error

[Detection Conditions]
The Mail I/O received S/MIME mail even though S/MIME was disabled.

[Corrective Actions]
Sender has the S/MIME certificate for the M/C but the S/MIME settings in M/C is invalid. Enable S/
MIME setting in the device.
If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail

Job Fail

[Fault Content]
Invalid S/MIME Mail Certificate Error

[Detection Conditions]
The Mail I/O received the S/MIME signature mail but as the sender certificate was invalid, a
signature verification error was detected.

[Corrective Actions]
To validate a signature, a valid sender certificate is required. As the sender certificate registered in
the device is unreliable or it has expired, the S/MIME signature mail is unreliable and the received
mail is discarded.
Check that the signature bearer of the CA certificate is registered in the device.
Explain to the customer that the sender "needs to send a mail that is signed with a valid certificate"
because the sender certificate has expired.
If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
2.4.5 Network-Related Details Check Flow

027-713 S/MIME mail was altered


[Error Type]
Job Fail

[Fault Content]
Receive S/MIME Mail Tampered Error

[Detection Conditions]

[Fault Content]

The Mail I/O received the S/MIME signature mail but tampered mail was detected and it was
discarded.

Unsigned Mail Prohibited

[Detection Conditions]

[Corrective Actions]
Attackers may tamper mails on the sending path. Explain to the customer that the device is blocking
the attacks from attackers.

Prohibited unsigned mail was detected. All the S/MIME unsigned mails (including standard mails
and S/MIME encrypted mails) are discarded.

[Corrective Actions]

If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail

The flag that prohibits receiving of unreliable mail is enabled. If a problem is found, disable the flag
that prohibits receiving of unreliable mail.

2.4.5 Network-Related Details Check Flow

If the problem persists, perform the following procedures in sequence to repair it.

027-714 S/MIME mail sender impersonation

OF-09 Common Job Fail


2.4.5 Network-Related Details Check Flow

[Error Type]

027-717 No MX Record at the DNS

Job Fail

[Fault Content]

[Error Type]

S/MIME Mail Sender Impersonation Error

Job

[Detection Conditions]

[Fault Content]

The Mail I/O received the S/MIME signature mail but as the sender address and the signature mail
address were different. An impersonated sender was detected and the mail was discarded.

No MX Record at the DNS

[Detection Conditions]

[Corrective Actions]

An enquiry was sent to the DNS Server for the MX Record, but it cannot be obtained.

Mails may be sent from impersonated senders. Explain to the customer that the device is blocking
the attacks from attackers.
If the problem persists, perform the following procedures in sequence to repair it.

[Corrective Actions]
1.

OF-09 Common Job Fail

Check with the DNS Server Administrator on the existence of DNS/MX Record.

2.4.5 Network-Related Details Check Flow

2.

027-715 S/MIME mail certficate not support

2.4.5 Log collection/extraction tool function explanation

Job Fail

027-720 Ext Srv. Host Not Found

[Fault Content]

[Error Type]

SMIME Mail Certificate Not Supported

[Detection Conditions]

Job Fail

[Fault Content]

The secret key (certificate) supported by S/MIME encrypted mail is not registered in the device.
This problem occurs when an appropriate certificate is registered in the certificate repository but not
in S/MIME certificate, or when the S/MIME certificate itself is not registered yet.

Server for Application Interface cannot be found during Web Service Interface.

[Detection Conditions]
Either the specified server for the application interface cannot be found or the DNS could not be
resolved during Web service interface.

Check that the appropriate certificate is registered and is set as the S/MIME certificate in the M/C.
If the problem persists, perform the following procedures in sequence to repair it.

An error occurred during DNS resolution for FQDN (HTTP/HTTPS) because no DNS Server is set
up.

OF-09 Common Job Fail


2.4.5 Network-Related Details Check Flow

Check that the DNS Server Settings of the device is set properly.

If the problem persists, obtain the pfshowinfo9 log and the network packets immediately after the
problem has occurred and contact the support department for instructions.

[Error Type]

[Corrective Actions]

The SMTP Server Address that is used for sending E-mails cannot be obtained from the DNS
Server.

[Corrective Actions]

027-716 No-Signed mail receipt was rejected

Check that the DNS server address is set properly. Check that the PC running the application
interface (CWFS etc.) is registered in DNS.

[Error Type]
Job Fail
Version 1.2

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Troubleshooting

Troubleshooting
027-xxx FIP

If the problem persists, obtain instructions from DocuShare and then perform the following
procedures in sequence to repair it.
OF-09 Common Job Fail
2.4.5 Network-Related Details Check Flow

027-721 Ext Srv. Not Found


[Error Type]
Job Fail

[Fault Content]
Application Interface Destination During Web Service Interface - Not Found

[Detection Conditions]
Either the specified server for the application interface cannot be found or the DNS could not be
resolved during Web service interface.
An error occurred during DNS resolution for FQDN (HTTP/HTTPS) because no DNS Server is set
up, and so on.

[Corrective Actions]

Version 1.2

[Fault Content]
Application Interface During Web Service Interface - Authentication Failure

[Detection Conditions]
A request for application interface is issued from the machine during Web service interface, but
authentication has failed because the one-time password that is set in the instructions sent from
DocuShare has expired.

[Corrective Actions]
Check the User Name and password to be entered for creating a job flow. (Currently, this failure
does not occur because CWFS does not support authentication.)
If the problem persists, obtain instructions from DocuShare and then perform the following
procedure to repair it.
OF-09 Common Job Fail

027-724 Ext Srv. Access Fail


[Error Type]
Job Fail

Check that the DNS server address is set properly. Check that the PC running the application
interface (CWFS) is registered in DNS.

[Fault Content]

If the problem persists, obtain instructions from DocuShare and then perform the following
procedures in sequence to repair it.

[Detection Conditions]

OF-09 Common Job Fail


2.4.5 Network-Related Details Check Flow

027-722 Ext Srv. Timeout Fail


[Error Type]
Job Fail

[Fault Content]
Application Interface During Web Service Interface - Timeout

[Detection Conditions]
A request for application interface is issued from the machine during Web service interface, but it
does not receive a response within the specified time (default: 60[sec]).

[Corrective Actions]
1.

If a number of documents is specified for scanning, scan one document and store it.

2.

When scanning and storing are successful, change the application interface timeout value. If
scanning and storing are not successful, perform step (3).

3.

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Check that the scan document can be uploaded from the PC browser. When uploading is
successful, change the application interface timeout value.

Application Interface During Web Service Interface - Access Failure


The access to the application interface failed (for all causes other than service not found, timeout or
authentication failure) during Web service interface.

[Corrective Actions]
Check that the application interface (CWFS) is working correctly. If ok, check the log.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

027-725 Ext Srv. Operation Fail


[Error Type]
Job Fail

[Fault Content]
Application Interface During Web Service Interface - Job Operation Failure

[Detection Conditions]
Job operation has failed at the machine for application interface during Web service interface.
An error occurred when a job is "paused", "resumed", or "canceled" from the machine panel.

[Corrective Actions]
Check that the application interface (CWFS) is working correctly. If ok, check the log.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

027-723 Ext Srv. Authentication Fail

027-726 Ext Srv. Unknown State

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Application Interface During Web Service Interface - Unknown Job Status

split-mail error (before connection to the server)

[Detection Conditions]

[Detection Conditions]

The status of the application interface destination is unknown during Web service interface.

A mail was split in linking to the system.

[Corrective Actions]

[Corrective Actions]

Check that the application interface (CWFS) is working correctly. If ok, check the log.

1.

If the problem persists, perform the following procedure to repair it.

Increase the preset pagination value, or reduce the number of original pages scanned.

OF-09 Common Job Fail

027-731 Server Limit Err

027-727 Ext Srv. Req Invalid Params

The number of original pages scanned exceeds the preset pagination value.

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Job Template Server Connection Limit Count Error

Application Interface During Web Service - Invalid Parameter

[Detection Conditions]

[Detection Conditions]

The CWSS NetWare Job and NetWare polling were started up simultaneously.

The parameter for the application interface is incorrect during Web service interface.

[Corrective Actions]

The machine failed to send a application interface request due to job flow breakage etc.

Finish the currently activate NetWareJob, and then retry the operation.

[Corrective Actions]
Check the parameters for creating a job flow.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

If the problem persists, perform the following procedure to repair it.

2.5.1 Log collection/extraction tool function explanation

027-732 Server Access Err

OF-09 Common Job Fail

027-728 Ext Srv. Req File Exceed

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

Job Template Server Access Error

[Fault Content]
The number of files requested to be sent exceeded the maximum number of files that can be sent
during Web service interface (this occurs when a single-page document is being stored).

[Detection Conditions]

[Detection Conditions]
Either the Job Template server has insufficient capacity or a failure has occurred in the server disk.

[Corrective Actions]

The number of files requested to be sent to an external service exceeded the maximum number of
files that can be sent during Web service interface.

Check that the server disk is normal and has free space, and then retry the operation.
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

This occurs if the instructions requesting DocuShare to scan and upload documents in the singlepage format is created.
It does not occur when only multi-page documents are the target.

[Corrective Actions]
Set a job so that the maximum number of files that can be sent will not be exceeded.

2.5.1 Log collection/extraction tool function explanation

027-733 Server SSL Err


[Error Type]
Job Fail

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

027-730 SMTP mail division error


[Error Type]

[Fault Content]
Job Template Server SSL Error

[Detection Conditions]
The SSL setting for the Job Template server did not become enabled.

job
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[Corrective Actions]

Version 1.2
2.5.1 Log collection/extraction tool function explanation

Check that the SSL setting for the Job Template server is enabled.

027-736 Device Certificate Err

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

027-734 Server Certificate Err


[Error Type]
Job Fail

[Fault Content]
Job Template Server SSL Certificate Error

[Detection Conditions]
The server certificate is invalid.

[Corrective Actions]
Perform the following.

Job Fail

[Fault Content]
Device SSL Certificate Error

[Detection Conditions]
When server certificate validation is instructed, the server certificate validation of the device is
disabled.

[Corrective Actions]
Perform the following.
1.

Enable the server certificate validation settings of the M/C.

2.

Or, disable the server certificate validation setting during transfer.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

1.

Using the HTTPS protocol, check whether the Job Template server is accessible from the PC.

2.

Check whether the SSL server certificate of the Job Template server is registered in the
device.

027-737 Template Server Read ERR

3.

Check whether the SSL server certificate of the Job Template server is valid.

[Error Type]

For example, check the following:

4.

The certificate has not expired yet.

The time that is set in the device is correct.

It is not in the discard list.

The certificate path of the SSL server certificate and import any necessary CA certificate.

If the certificate is not registered in the Job Template server, disable the device certificate
validation.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

027-735 Device SSL Config Err


[Error Type]
Job Fail

[Fault Content]
Device SSL Error

[Detection Conditions]
When SSL transfer was instructed, the SSL setting of the device is disabled.

[Corrective Actions]
Perform the following.
1.

Enable the SSL settings of the M/C.

2.

Or, specify HTTP as the transfer protocol.

If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.

2.5.1 Log collection/extraction tool function explanation

Job Fail

[Fault Content]
[Read Error in Obtaining JT]
Read error from the server

[Detection Conditions]
An error was received from the server to a FTP command "TYPE A", "LIST", or "RETR".

[Corrective Actions]
Check the access right, etc.
1.

Check that "Read Authorization" is established for the storage destination server directory set
as a resource.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

027-739 Invalid Template Server Path


[Error Type]
Job Fail

[Fault Content]
[Path Error in Obtaining JT]
The specified path of the Job Template Pool Server cannot be found.

[Detection Conditions]
An error was received from the server to the FTP command "CWD".

[Corrective Actions]
Check the path information, etc.

1.

Set the resource of the storage destination path from the client PC using CentreWare.

[Fault Content]

If the problem persists, perform the following procedure to repair it.

[File Full in Obtaining JT]

OF-09 Common Job Fail

File system was full when the Job Template was stored into the local HD.

027-740 Template Server Login ERR

[Detection Conditions]
The HDD was full when writing to a local HDD Job Template or when writing temporary work files.

[Error Type]

[Corrective Actions]

Job Fail

Delete the files in the HDD. Or, initialize the HD.

[Fault Content]
[Log-in Error in Obtaining JT]

1.

Cannot log in to the Job Template Pool Server.

If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail

[Detection Conditions]

OF-02 HDD System Fail

Login to the FTP Server failed.

027-743 Template Server Install ERR

[Corrective Actions]

[Error Type]

Check the user information, etc.

Job Fail

1.

Set the log-in name and password in the Job Template file storage destination.

2.

From some other PC connected to the network, check that you can log in with the above
account.

3.

From a client PC, set a login name and password as a resource using CentreWare.

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

027-741 Template Server Connect Fail

[Fault Content]
Job Template Pool Server Setting Failure

[Detection Conditions]
The address format of the Job Template Pool Server is incorrect.

[Corrective Actions]
Set the parameters related to the Job Template Pool Server.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

[Fault Content]
[Network Error in Obtaining JT]
Cannot connect to the Job Template Pool Server.

[Detection Conditions]
The system failed in obtaining data connection or list data using the FTP command "LIST".

[Corrective Actions]
Check the network environment and the server.
If the problem persists, perform the following procedure:
1.

Connect the network cable from the M/C properly.

2.

From the destination server, use "PING" to check that the M/C can be "seen".

3.

Perform the "ping" test on the destination server from PSW.

4.

From a client PC, check that the ftp connection to the destination server is possible.

OF-09 Common Job Fail

027-744 Template Server ADD ERR (DNS Library)


[Error Type]
Job Fail

[Fault Content]
The Job Template Pool Server address cannot be resolved. (Response to the DNS library error)

[Detection Conditions]
An error occurred while callng the DNS Resolution Library.

[Corrective Actions]
Check the connection to the DNS. Or, check whether the Job Template Pool Server domain name
has been registered in the DNS.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.


OF-09 Common Job Fail

027-742 HD File System Full


[Error Type]

2.4.5 Network-Related Details Check Flow

027-745 Template Server ADD ERR (DNS address)


[Error Type]
Job Fail

Job Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Scanned images may cause the HDD to be full. Wait for a while and try again.

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[Fault Content]
The Job Template Pool Server address cannot be resolved. (The DNS address is not set)

[Detection Conditions]
During address resolution, the DNS Server address is not set.

[Corrective Actions]

Version 1.2

[Fault Content]
Instruction Analysis Error

[Detection Conditions]
An error was detected when analyzing the given instruction.

[Corrective Actions]

Set the DNS address. Or, set the Job Template Pool Server address using IP address.

Re-examine the contents of the instruction.

If the problem persists, perform the following procedures in sequence to repair it.

If the problem persists, perform the following procedure to repair it.

OF-09 Common Job Fail

OF-09 Common Job Fail

2.4.5 Network-Related Details Check Flow

027-746 JobTemplate Pool Server Not Ready


[Error Type]
Job Fail

[Fault Content]
Job Template Pool Server Protocol Startup Error

[Detection Conditions]
The port of the protocol specified in Job Template Pool Server settings is not started up.

[Corrective Actions]

027-752 Must user un inputting


[Error Type]
Job Fail

[Fault Content]
Mandatory User Not Entered

[Detection Conditions]
With the required user entry not entered, the instruction to start the job was given.

[Corrective Actions]
Perform the following:

Start up the port of the protocol (FTP client or SMB) specified in Job Template Pool Server settings.

1.

Do not link the box to the instruction that requires user entry.

If the problem persists, perform the following procedures in sequence to repair it.

2.

Set preset values for the items in the instruction requiring user entry.

OF-09 Common Job Fail

If the problem persists, perform the following procedure to repair it.

2.4.5 Network-Related Details Check Flow

OF-09 Common Job Fail

027-750 Fax document incongruent

027-753 Job flow service request disabled

[Error Type]

[Error Type]

Job Fail

[Fault Content]
Transfer Instruction when Internet FAX Transfer is prohibited, or Scan and Printer Document Print
Instruction during Interruption

[Detection Conditions]

With Internet FAX Document E-mail and Internet FAX Transfer prohibited, Internet FAX Document
E-mail and Internet FAX Transfer instructions were received.

Printing Scan and Printer documents was instructed during interruption.

[Corrective Actions]

For Internet FAX received document, enable the transfer setting.

Clear interruption and print when printing Scan and Printer documents during interruption.
If the problem persists, perform the following procedures in sequence to repair it.
OF-09 Common Job Fail
2.4.5 Network-Related Details Check Flow

027-751 Job Template analysis error


[Error Type]
Job Fail

Job Fail

[Fault Content]
Invalid Instruction Service

[Detection Conditions]
Job is executed by instruction when the service is disabled.

[Corrective Actions]
Enable the service.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

027-754 Job flow service File signature setting mismatch


[Error Type]
Job

[Fault Content]
File Signature Settings Mismatch in Instruction

2.

[Detection Conditions]
When performing signature setting using XDW or PDF in an instruction, the setting in the instruction
is specified as "Default" while the system data is set as "Custom".

If the problem persists, enter the System Administrator mode and select [System Settings] >
[System Settings] > [Machine Clock/Timers] > [On-Demand Print Duration] > to either extend
the time or set it to 0.

[# Supplement #] When using the external access function to instruct printing of multiple documents
by on-demand print, the machine does not take the print processing time into consideration until the
last document is received. Therefore, for cases of large volume documents or complicated
documents that require long data processing time, the machine may issue timeout even before
receiving the last document. Set the validity time according to the document format to be printed.

Or, the setting in the instruction is not "Default" and it is different from the system data setting.

[Corrective Actions]
Check the system data setting of the XDW/PDF signature and the signature setting that is specified
in the instruction. If the system data setting is different from the setting in the instruction, either
change the instruction or change the system data.

If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred
and contact the Support G for instructions.

If the problem persists, carry out the following procedure:

2.5.1 Log collection/extraction tool function explanation

OF-09 Common Job Fail

027-760 XJT Command Fail

027-762 Illegal Web Print job ticket

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

XJT Command Error (Parameter setting out of specifications)

Although a Web Print job was received, the attached job execution ticket is incorrect

[Detection Conditions]

[Detection Conditions]

Incorrect Command from XDOD Client

Although on-demand job was instructed to this machine using the external access function, the
specified job ticket has the following innacuracies:

[Corrective Actions]
Check the following:
Check 1: Check if the parameter setting specified in XDOD client is out of system specifications.
Check 2: Check the XDOD client and Controller versions, and then save the XDOD job ticket and
contact Support G for checking.
(It would be the best if PRN file can be obtained, but it is not possible from the XDOD client.)

The job ticket is abnormally overwritten due to a software error in this machine.

The job ticket is abnormally overwritten due to a bug in the external server from which the job
was sent.

The job ticket is abnormally overwritten due to network problems.

The job ticket was intentionally tampered with.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Instruct to print again.

OF-09 Common Job Fail

027-761 Web Print time out

If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred
and contact the Support G for instructions.

[Error Type]

2.5.1 Log collection/extraction tool function explanation

Job Fail

027-763 Auditron - Cannot Verify User

[Fault Content]
Although a Web Print job was received, the machine did not start printing within the [On-Demand
Print Duration] time ([On-Demand Print Duration] is a KO system data)

[Error Type]
job

[Fault Content]

[Detection Conditions]
Although On-demand Print due to print request from this machine restarted and instructed the
machine to print, the time "since the print was requested until the printing actually started" has
exceeded the system data [= On-Demand Print Duration]. One of the causes for this error is that ondemand print was instructed for multiple documents.

[Corrective Actions]

Auditron - Cannot Verify User

[Detection Conditions]
The device cannot check user info with the external accounting server.

[Corrective Actions]
Make the external accounting server operate properly. Repair the network failure.

Take any one of the following actions:


1.

If on-demand print for multiple documents was instructed using the external access function,
reduce the number of documents before retrying it.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Connect the cable properly. Set up the device so that it can properly communicate with the external
accounting server.

027-770 PDL Error

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027-xxx FIP
[Error Type]
[Fault Content]
Cont Detection DFE PDL Error

[Detection Conditions]
The DFE detected a failure in PDL during job processing.

[Corrective Actions]

(SMTPERR_TIMEOUT)

[Corrective Actions]
1.

027-774 SMTP address inaccurate character


[Error Type]
job

[Fault Content]

OF-09 Common Job Fail

027-771 DFE Disk Full

Unavailable letters were specified as a destination address. (after connection to the server)

[Detection Conditions]

[Error Type]
Job Fail

[Fault Content]
DFE Disk Full

[Detection Conditions]

(SMTPERR_INVALID_CHARACTER)

[Corrective Actions]
1.

[Error Type]
job

[Fault Content]

Change the job conditions and try again.


Delete unnecessary files from the HD in the DFE.
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

027-772 SMTP server error (HELO Command refusal)


[Error Type]
job

[Fault Content]
The SMTP server refused the HELO command. (after connection to the server)

[Detection Conditions]
(SMTPERR_HELO_FAIL)

[Corrective Actions]
If any non-ASCII letters are used for the machine host name, use ASCII letters to set it.

If the situation does not improve, contact the network administrator for advice and check that the SMTP
server supports the HELO command.

Use only ASCII letters for a destination address letter-string.

027-775 Too many SMTP address

The remaining HD capacity in the DFE became less than 500MB when printing from DFE.

[Corrective Actions]

Time-out occurred in communicating with the SMTP server.

Wait a while and operate again.

Change the job conditions and try again.


If the problem persists, perform the following procedure to repair it.

Version 1.2

[Detection Conditions]

Job Fail

1.

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Too many mail addresses caused a failure. (after connection to the server)

[Detection Conditions]
(SMTPERR_TOO_MANY_RECIPIENTS)

[Corrective Actions]
1.

Reduce the number of mail addresses.

027-776 SMTP server error (EHLO Command refusal)


[Error Type]
job

[Fault Content]
The SMTP server refused the EHLO command. (after connection to the server)

[Detection Conditions]
(SMTPERR_EHLO_FAIL)

[Corrective Actions]
1.

If any non-ASCII letters are used for the machine host name, use ASCII letters to set it.

027-773 SMTP server communication timeout

If the situation does not improve, contact the network administrator for advice and check that the SMTP
server supports the EHLO command.

[Error Type]

027-777 SMTP server un-supports SMTP-AUTH.

job

[Fault Content]
Time to communicate with the SMTP server ran out. (after connection to the server)

[Error Type]
job

[Fault Content]
The SMTP server does not support SMTP-AUTH. (after connection to the server)

If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

OF-09 Common Job Fail

(SMTPERR_AUTH_NONSUPPORT)

[Corrective Actions]

027-797 Invalid Output Destination

1.

Send mail without setting SMTP-AUTH.

[Error Type]

2.

If you want to use the SMTP-AUTH function, contact the system administrator for advice.

Job Fail

027-778 There is no mode specified by SMTP-AUTH.

[Fault Content]
Incorrect Output Destination of Received Mail

[Error Type]

[Detection Conditions]

job

No jobs are generated.

[Fault Content]

E-mail to Box and E-mail to Fax were dropped. An E-mail was received with this setting.

The mode specified by SMTP-AUTH was not found. (after connection to the server)

[Corrective Actions]

[Detection Conditions]

Specify the output destination that can be processed by the device and ask the customer to send
the job again.

(SMTPERR_AUTH_METHOD)

[Corrective Actions]
1.

If the problem persists, perform the following procedure to repair it.

Contact the network administrator to see what SMTP authentication method the server uses.

OF-09 Common Job Fail

The device supports PLAIN (plain text) Authentication, LOGIN (BASE64 type) Authentication, and
CRAM-MD5 (challenge-and-response type).

027-910 Manual duplex operation(Back Print from Tray7)

027-779 It attestation-fails by SMTP-AUTH

[Error Type]
operation

[Error Type]

[Fault Content]

job

Manual duplex(Back Print from Tray7)

[Fault Content]

[Detection Conditions]

A failure in authentication based on SMTP-AUTH (after connection to the server)

Green Controller was notified by EFI Controller that one side finished being printed.

[Detection Conditions]

[Corrective Actions]

(SMTPERR_AUTH_FAILED)

Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 7.

[Corrective Actions]
1.

027-911 Manual duplex(Back Print from Tray6)

SMTP authentication failed.

Check that correct authentication information (user name and password) is set up.

[Error Type]

027-796 Email Not Printed

operation

[Fault Content]

[Error Type]

Manual duplex(Back Print from Tray6)

Job Fail

[Detection Conditions]

[Fault Content]

Green Controller was notified by EFI Controller that one side finished being printed.

E-mail Print Control Through User Settings

[Corrective Actions]

[Detection Conditions]
For received E-mail, the settings were set to "Do not print header and content". As E-mails without
attachments were received, they were destroyed.
In the above case, the Mail IO leaves the error history report indicating that the mail has been
discarded together with ChainLink.

Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 6.

027-912 Manual duplex(Back Print from Tray5)


[Error Type]
operation

No jobs are generated due to the specification.

[Corrective Actions]

[Fault Content]
Manual duplex(Back Print from Tray5)

Set to the correct settings again, such as [Print Header and Content].
Version 1.2

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027-xxx FIP
[Detection Conditions]
Green Controller was notified by EFI Controller that one side finished being printed.

[Corrective Actions]
Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 5.

027-913 Manual duplex(Back Recovery - Front Print)


[Error Type]
operation

[Fault Content]
Manual duplex(Back Recovery - Front Print from Tray7)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 7 in manual duplex, the print was jammed.
Remove all the sheets of paper from Input Tray 7/Output Tray. Then reprint side 1 of the print.

027-914 Manual duplex(Back Recovery - Front Print)


[Error Type]
operation

[Fault Content]
Manual duplex(Back Recovery - Front Print from Tray6)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 6 in manual duplex, the print was jammed.
Remove all the sheets of paper from Input Tray 6/Output Tray. Then use Input Tray 6 to reprint side
1 of the print.

027-915 Manual duplex(Back Recovery - Front Print)


[Error Type]
operation

[Fault Content]
Manual duplex(Back Recovery - Front Print from Tray5)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 5 (Bypass Tray) in manual duplex, the print was
jammed. Remove all the sheets of paper from Input Tray 5 (Bypass Tray)/Output Tray. Then use
Input Tray 5 (Bypass Tray) to reprint side 1 of the print.

027-916 Manual duplex(Back Recovery - Back Print)


[Error Type]
operation

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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2-460

Version 1.2

[Fault Content]
Manual duplex(Back Recovery - Back Print from Tray7)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 7 in manual duplex, the print was jammed.
Reprint side 1 of the print. After finishing it, use Input Tray 7 to reprint side 2 of each of the pages
from the jammed page to the final page.

027-917 Manual duplex(Back Recovery - Back Print)


[Error Type]
operation

[Fault Content]
Manual duplex(Back Recovery - Back Print from Tray6)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 6 in manual duplex, the print was jammed.
Reprint side 1 of the print. After finishing it, use Input Tray 6 to reprint side 2 of each of the pages
from the jammed page to the final page.

027-918 Manual duplex(Back Recovery - Back Print)


[Error Type]
operation

[Fault Content]
Manual duplex(Back Recovery - Back Print from Tray5)

[Detection Conditions]
Green Controller was notified of a jam by EFI Controller.

[Corrective Actions]
While a print of side 2 was being output from Tray 5 (Bypass Tray) in manual duplex, the print was
jammed. Reprint side 1 of the print. After finishing it, use Input Tray 5 (Bypass Tray) to reprint side 2
of each of the pages from the jammed page to the final page.

028-910 Wrong Fuser Type Fail


[Fault Name]
Wrong Fuser Type Fail

[Error Type]
Operation

[Fault Content]
The Fuser Assembly needs to be replaced

[Detection Conditions]
The type of the currently installed Fuser Assembly is not able to process the specified paper (paper
type).
It is assumed that multiple Fuser Assemblies (one as standard and other specialized Fuser
Assemblies that cater to the customer's specific paper requirements) are available, from which the
user can perform the switch, and that the type of Fuser Assembly can be automatically detected.

[Corrective Actions]
Replace the Fuser Assembly with one that can handle the specified paper (paper type).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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028-xxx FIP

Troubleshooting

Troubleshooting
028-xxx FIP

2010/08
2-462

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

033-310 Fax Charge Function Fail By Multi Channel

[Detection Conditions]
It has been detected that after the FaxCardMini initailization, the device cannot communicate with
FaxCardMini.

[Error Type]
Sub

[Corrective Actions]

[Fault Content]

Turn the power OFF then ON.

The Fax send billing function was turned ON although multiple lines are installed.

If the problem reoccurs, go to the following and solve it.

[Detection Conditions]

OF-11 FAX Job Fail

The Fax send billing function was turned ON although multiple lines are installed.

033-314 Controller ROM Fax Card ROM mismatch

[Corrective Actions]

[Error Type]

Turn OFF the FAX send billing function or change to a single-line installation.

sub

033-311 Invalid Addressbook Data are Registered

[Fault Content]

[Error Type]

The version of the USB-I/F reported from FaxCardMini does not match.

sub

[Detection Conditions]

[Fault Content]

The Controller has detected a version mismatch.

Data in Address Book is invalid.

[Corrective Actions]

[Detection Conditions]

Upgrade both the Controller and FaxCardMini ROMs to the latest version.

When FaxCont is on, invalid Address Book data is detected.

033-315 USB Fatal Error

[Corrective Actions]

[Error Type]

Clear NVM (Sys-USER).

033-312 Controller not respond when system is changing mode


[Error Type]

sub

[Fault Content]
A notice from the USB Fax Class Driver has caused a Fatal Error.

sub

[Detection Conditions]

[Fault Content]
FCM has detected Timeout. (The Host has not transited to Sleep a specific time after receiving a
request to transit to Sleep.)

[Detection Conditions]

A notice from the USB Fax Class Driver has caused a Fatal Error (USB Driver failure, HW failure,
etc.).

[Corrective Actions]
Turn the power OFF then ON.

The Controller has not transited to Sleep Mode a specific time after.

If the problem reoccurs, go to the following and solve it.

[Corrective Actions]

OF-07 Fax System Fail

Turn the power OFF then ON.

033-316 FAX Device Cont Error

If the problem reoccurs, go to the following and solve it.

[Error Type]

OF-07 Fax System Fail

sub

033-313 USB disconnected

[Fault Content]

[Error Type]

A fatal error with FaxDevCont/PrintFormat

sub

[Detection Conditions]

[Fault Content]

An error has occurred in the DeviceCont area in the FaxCont.

It has been detected that after the FaxCardMini initailization, the device cannot communicate with
FaxCardMini.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail

Version 1.2

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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP

033-317 FAX Device Error


[Error Type]
sub

[Fault Content]
A fatal error with FaxDevice

[Detection Conditions]
An error has occurred in the FaxDevice area in the FaxCont.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-14 Fax Card Fail

033-318 Image Processing Error


[Error Type]
sub

[Fault Content]
A fatal error with the image processing I/F, image processing control or image processing.

[Detection Conditions]
A fatal error has occurred with image processing for Fax.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail

033-319 Fax Control task detects error


[Error Type]
sub

[Fault Content]
A problem in Faxc2 has been detected.
(No zone can be secured; a proble has been detected during Configure processing.)

[Detection Conditions]
A problem has occurred in Fax Cont2 software processing, discontinuing the processing ever since.

[Corrective Actions]
Turn the power OFF then ON. If the problem still reoccurs, there is a strong posibility of FaxCont2
software bugs in the Controller.
Go to the following and solve the problem.
OF-07 Fax System Fail

033-320 Controller not respond when system is Booting


[Error Type]
sub

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Version 1.2

[Fault Content]
A problem with FaxCont has been detected. (No response)

[Detection Conditions]
At Boot, the Controller has made no response for a certain time.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail

033-321 Fax Card not respond when system is Booting


[Error Type]
sub

[Fault Content]
A problem with FaxCardMini has been detected. (Not installed, no response, or detection of
PCCCard installed)

[Detection Conditions]
At Boot, the Fax Card has made no response for a certain time.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail

033-322 FAX Card I/F timeout


[Error Type]
sub

[Fault Content]
A problem in Faxc2 has been detected.
(The I/F to faxc has timed out.)

[Detection Conditions]
No response has been made within a certain length of time in message communication from faxc2
in FAX Cont to the outside.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail

033-323 FAX Card Mini I/F timeout


[Error Type]
sub

[Fault Content]
A problem in Faxc2 has been detected.
(The I/F to FaxCardMini has timed out.)

[Detection Conditions]
A problem in Faxc2 has been detected.(The I/F to FaxCardMini has timed out.)

[Corrective Actions]
Turn the power OFF then ON.

Go to the following and solve the problem.


OF-14 Fax Card Fail

033-327 FCM no response to stop request


[Error Type]

If the problem reoccurs, go to the following and solve it.


OF-14 Fax Card Fail

sub

[Fault Content]

033-324 USB state change Error


[Error Type]

There has been no response from the FCM to a request to stop the communication.

[Detection Conditions]

sub

When no response came from the FCM during FAX communication, the device issued a request to
interrupt the communication, but has received no response.

[Fault Content]
USB STATE CHANGE ERROR

[Corrective Actions]
Turn the power OFF then ON.

[Detection Conditions]
The USB has gone into an unexpected state.

[Corrective Actions]
Turn the power OFF then ON.

If the problem persists, it is thought to be a FAX Card Mini H/W failure.


Go to the following and solve the problem.
OF-14 Fax Card Fail

If the problem reoccurs, go to the following and solve it.

033-328 Failed to initialize fax log

OF-07 Fax System Fail

[Error Type]
sub

033-325 FCM Fatal Error


[Error Type]

[Fault Content]
A failure in initializing the communication log.

sub

[Fault Content]

[Detection Conditions]
The initialization of the communication log library has failed.

An error with debug bits in FaxCardMini has occurred.

[Detection Conditions]
An error with debug bits in FaxCardMini has occurred.

[Corrective Actions]
Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it.

[Corrective Actions]
1.

Initialize the HDD.

2.

Initialize NVM.

If the problem still persists, go to the following and solve it.


OF-07 Fax System Fail

OF-07 Fax System Fail

033-329 Detected fax process failuer

033-326 Mini Manager Fatal Error

[Error Type]

[Error Type]
sub

[Fault Content]
A fatal error with MiniManager

[Detection Conditions]
FAX Card Mini has detected a fatal error.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, it is thought to be a FAX Card Mini H/W failure.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

sub

[Fault Content]
A problem with FaxCont has been detected.

[Detection Conditions]
A problem with FaxCont has been detected.

[Corrective Actions]
1.

Initialize the HDD.

2.

Initailaize NVM.

If the problem still persists, go to the following and solve it.


OF-07 Fax System Fail
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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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033-330 FoIP Unrecoverable Error


[Error Type]
sub

[Fault Content]
A fatal sotware error in FoIP (including T38 and SIP) has occurred.

[Detection Conditions]
A fatal sotware error in FoIP (including T38 and SIP) has occurred.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-331 FoIP Controller Init Fail


[Error Type]
subR

[Fault Content]
A failure in FoIP Controller initialization processing

[Detection Conditions]
The initialization of FoIP has failed.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-332 FoIP Cont not respond when system is Booting


[Error Type]
subR

[Fault Content]
A problem with the FoIP Controller has been detected. (No response at boot sequence. )

[Detection Conditions]
At boot, the FoIP Cont has made no response for a certain time.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-333 FoIP Cont not respond when system is sleeping


[Error Type]
subR

[Fault Content]
A problem with the FoIP Controller has been detected. (No response at an attempt to transit to
Sleep)

Version 1.2

[Detection Conditions]
When the device tries to transit to Sleep Mode, the FoIP Cont has made no response for a certain
time.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-334 Can not send a message to FoIP CONT


[Error Type]
subR

[Fault Content]
The device cannot send a message to the FoIP Controller.

[Detection Conditions]
The FoIP message send function has returned NG.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-335 Illegal fault code notice


[Error Type]
sub

[Fault Content]
A notice of Fault with an invalid Fault Code is received from FaxCardMini or FoIP.

[Detection Conditions]
A notice of Fault with an ilnvalid Fault Code has been received from FaxCardMini or FoIP.

[Corrective Actions]
Power OFF the ON.
If the problem persists, perform the following:
OF-11 FAX Job Fail

033-336 Access to a non-mounted channel


[Error Type]
sub

[Fault Content]
A message to a channel that is not installed is received from FoIP. (invalid DI)

[Detection Conditions]
A message to a channel that is not installed has been received.

[Corrective Actions]
Power OFF then ON.
If the problem persists, perform the following:

OF-11 FAX Job Fail

[Detection Conditions]

033-337 FaxCard mismatch


[Error Type]

The Controller reset the Fax Card because the Fax Card did not respond.

[Corrective Actions]
No action necessary since it will auto recover.

sub

[Fault Content]
<PCC>FaxCardMini is connected.

[Detection Conditions]
At start-up, it has been detected that FaxBox for another model is connected.

Perform the following and repair the problem:


OF-12 033-363 Fail

033-500 No CS after RS Req


[Error Type]
job

[Corrective Actions]
The proper FaxBox is not connected.

[Fault Content]
In command sending, modem CS has not turned ON in response to a RS.

Connect the proper FaxCard.

033-338 Illegal type of FaxBox

[Detection Conditions]
In command sending, modem CS has not turned ON in response to a RS.

[Error Type]
sub

[Corrective Actions]
Check the remote terminal and do the same operation again. If a fax has arrived, ask the remote
terminal to resend it.

[Fault Content]
"Fax Kit is connected to the model to which Fax Kit 2 should be connected.

[Detection Conditions]
"Fax Kit has been connected to the model to which Fax Kit 2 should be connected.

[Corrective Actions]
The proper FaxBox is not connected.

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

033-501 No Appropriate PIX Data


[Error Type]
job

Remove the Fax Kit and connect the "Fax Kit 2 (Faxmini).

033-339 faxc2 not respond when system is sleeping


[Fault Name]
faxc2 not respond when system is sleeping

[Error Type]
Subsystem

[Fault Content]
The number of receiving lines was 0.

[Detection Conditions]
The number of receiving lines was 0.

[Corrective Actions]
Check the remote terminal and do the same operation again. If a fax has arrived, ask the remote
terminal to resend it.

[Fault Content]
When transitioning to Sleep, there is no response from facx2.

[Detection Conditions]
The sleep transition process has failed

[Corrective Actions]

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

033-502 Post-message resend exceeded


[Error Type]

Turn the power OFF then ON.

033-363 Fax Card Reset (Reboot)

job

[Fault Content]

[Error Type]
Sub System Fail

No response to a post message sent three times

[Detection Conditions]

[Fault Content]

No response to a post message sent three times

Fax Card Reset (Reboot Fail)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP
[Corrective Actions]

Check the state of the remote terminal (to see whether the memory is full, the remote terminal is
under maintenance, etc.), and do the same operation again.
Or there is a possibility that the receiving teminal has become disconnected for some reason while
receiving image info.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-503 T1 Timeout
[Error Type]
job

[Fault Content]
T1 timeout

[Detection Conditions]
A T1 timeout has occurred.

[Corrective Actions]
Check the remote terminal and do the same operation again.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

[Corrective Actions]
Check the remote terminal and do the same operation again.
Check the state of the line.
Check the Fax Card.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-506 DCN Receive


[Error Type]
job

[Fault Content]
DCN has been received.

[Detection Conditions]
DCN has been received.

[Corrective Actions]
There is a possibility of the remote terminal users cancellation. If the remote user has not cancelled,
check that the remote terminal has no problem, and do the same operation again.

Check the state of the line.

If the problem still persists, go to the following and solve it.

Check the Fax Card.

OF-11 FAX Job Fail

If the problem still persists, go to the following and solve it.

033-507 Unable to receive by remote

OF-11 FAX Job Fail

033-504 T2 Timeout
[Error Type]
job

[Fault Content]
T2 timeout

[Detection Conditions]
A T2 timeout has occurred.

[Corrective Actions]
Check the remote terminal and do the same operation again.

[Error Type]
job

[Fault Content]
The remote terminal has no capability to receive.

[Detection Conditions]
The remote terminal has no capability to receive.

[Corrective Actions]
Check the state of the remote terminal (to see whether the memory is full, the remote terminal is
under maintenance, etc.), and do the same operation again.
If the problem still persists, go to the following and solve it.

Check the state of the line.

OF-11 FAX Job Fail

Check the Fax Card.

033-508 Destination Polling Error

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

033-505 T5 Timeout
[Error Type]
job

[Fault Content]
T5 timeout

[Detection Conditions]
A T5 timeout has occurred.

[Error Type]
job

[Fault Content]
The remote terminal has no polling document.

[Detection Conditions]
The remote terminal has no polling document.

[Corrective Actions]
The remote terminal has no polling document. Ask the remote terminal to prepare polling
documents, and do the same operation again.

If the problem still persists, go to the following and solve it.

[Error Type]

OF-11 FAX Job Fail

job

033-509 DCS/NSS Resend Exceeded

[Fault Content]
The remote terminal has no capability to relay-broadcast.

[Error Type]

[Detection Conditions]

job

The remote terminal has no capability to relay-broadcast.

[Fault Content]

[Corrective Actions]

DCS/NSS resend over

The remote terminal has no capability to relay-broadcast. Check that the remote model is equipped
with the function and do the same operation again.

[Detection Conditions]
DCS/NSS resend over

If the problem still persists, go to the following and solve it.

[Corrective Actions]
Do the same operation again. If the situation still has not improved, ask the remote terminal about
the state of the receiver.
If the problem still persists, go to the following and solve it.

OF-11 FAX Job Fail


If the problem still persists, check the remote termianl. Tell the user that the remote terminal does not
have the function.

OF-11 FAX Job Fail

033-513 Remote has no Mailbox

033-510 Fallback Error

[Error Type]
job

[Error Type]

[Fault Content]

job

The remote terminal does not have the capability of mailbox. (FX type of mailbox)

[Fault Content]

[Detection Conditions]

FTT reception at 2400bps

The remote terminal does not have the capability of mailbox.

[Detection Conditions]

[Corrective Actions]

FTT reception at 2400bps

The remote terminal does not have the mailbox function. Check that the remote model is equipped
with the function and do the same operation again.

[Corrective Actions]
Check the state of the line, check for power noise, and check the grounding.

If the problem still persists, go to the following and solve it.

If the problem still persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

Check the remote terminal. If it does not have the function, tell it to the user.

033-511 No response after 3rd DTC/NSC

033-514 Carrier Down Detected

[Error Type]

[Error Type]

job

job

[Fault Content]

[Fault Content]

DTC/NSC resend over

The carrier has been shut down.

[Detection Conditions]

[Detection Conditions]

DTC/NSC resend over

The carrier has been shut down.

[Corrective Actions]

[Corrective Actions]

The remote terminal has no polling document. Check that the remote terminal has no such
problems as a paper jam and a password mismatch, and do the same operation again.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-512 Remote has no Relay


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Check the state of the line, check for power noise, and check the grounding.
If the problem persists, ask the sender for retransmission.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-516 EOR Receive


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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP
[Error Type]
job

[Fault Content]
EOR-Q has been received.

[Detection Conditions]
EOR-Q has been received.

[Corrective Actions]
Check the state of the line, check for power noise, and check the grounding.
Check the remote terminal and do the same operation again. If a fax has arrived, ask the remote terminal
to resend it.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-517 ECM Phase C Flag Timeout


[Error Type]
job

[Fault Content]
Timeout between ECM frames

[Detection Conditions]
A timeout between ECM frames has occurred.

[Corrective Actions]
Do the same operation again. If the situation still has not improved, check the state of the remote
terminal. If the remote teminal has a problem, tell it to the user.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-518 Remote cannot receive SUB.


[Error Type]
job

[Fault Content]
The receiving terminal has no capability to receive SUB.

[Detection Conditions]
The receiving terminal has no capability to receive SUB.

[Corrective Actions]
Check the remote terminal. If it does not have the function, tell it to the user.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-519 PTX has no SEP capability


[Error Type]
job

[Fault Content]
The receiving terminal has no capability to receive SEP.

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Version 1.2

[Detection Conditions]
The receiving terminal has no capability to receive SEP.

[Corrective Actions]
Check the remote terminal. If it does not have the function, tell it to the user.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-520 Remote cannot receive passward


[Error Type]
job

[Fault Content]
The receiving terminal has no capability to receive PWD/SID.

[Detection Conditions]
The receiving terminal has no capability to receive PWD/SID.

[Corrective Actions]
Check the remote terminal. If it does not have the function, tell it to the user.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-521 Transmission Canceled via DTMF


[Error Type]
job

[Fault Content]
The device has sent an order refusal signal and stopped the communication.

[Detection Conditions]
The device has sent an order refusal signal and stopped the communication.

[Corrective Actions]
Check the state of the local terminal (to see whether the memory is full, the terminal has no paper,
etc.). If the remote destination is known, ask it to do the operation again.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-522 DTMF I/F Timeout


[Error Type]
job

[Fault Content]
DTMF I/F timeout. The proper operation has not been done within a certain length of time.

[Detection Conditions]
DTMF I/F timeout

[Corrective Actions]
The problem is thought to be in the remote operation.
Check it. If the remote operation is proper, go to the to following and solve the problem.

OF-11 FAX Job Fail

[Error Type]

033-523 Line 1 not connected


[Error Type]

job

[Fault Content]
dbl error

job

[Fault Content]

[Detection Conditions]
ECM Error has occurred.

Channel 1 is not connected.

[Detection Conditions]

[Corrective Actions]
Check the state of the line, check for power noise, and check the state of the grounding.

Channel 1 is not connected.

[Corrective Actions]
Check that the line is properly connected to Line 1.
If the line is connected, check the line and the switchboard.
If the problem still persists, go to the following and solve it.

If the problem persists, check what model the remote terminal is and do the same operation again. If a
fax has arrived, ask the remote terminal to resend it.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-527 EOR Send

033-524 Line 2 not connected

[Error Type]

[Error Type]
job

[Fault Content]
Channel 2 is not connected.

[Detection Conditions]
Channel 2 is not connected.

[Corrective Actions]
Check that the line is properly connected to Line 2.
If the line is connected, check the line and the switchboard.
If the problem still persists, go to the following and solve it.

job

[Fault Content]
EOR-Q has been sent.

[Detection Conditions]
EOR-Q has been sent out.

[Corrective Actions]
Check the state of the line, check for power noise, and check the state of the grounding.
If the problem persists, check that the remote terminal has no problem and do the same operation again.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-528 RTN Send

033-525 Line 3 not connected

[Error Type]

[Error Type]
job

[Fault Content]
Channel 3 is not connected.

[Detection Conditions]
Channel 3 is not connected.

[Corrective Actions]
Check that the line is properly connected to Line 3
If the line is connected, check the line and the switchboard.
If the problem still persists, go to the following and solve it.

job

[Fault Content]
RTN has been sent.

[Detection Conditions]
RTN has been sent out.

[Corrective Actions]
Check the state of the line, check for power noise, and check the state of the grounding.
If the problem persists, ask the sender to resend.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-529 RTN Receive

033-526 ECM Error

[Error Type]
job

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Troubleshooting

Troubleshooting
033-xxx FIP
[Fault Content]
RTN has been received.

[Detection Conditions]
RTN has been received.

[Corrective Actions]
Check the state of the line, check for power noise, and check the state of the grounding.
If the problem persists, check that the remote terminal has no problem and do the same operation again.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-530 DTMF Illegal Procedure Error


[Error Type]
job

[Fault Content]
Having received an illegal-procedure signal, the device has stopped the communication.

[Detection Conditions]
The device has received an illegal-procedure signal.

[Corrective Actions]
Check that the operators way of performing the DTMF procedure is correct.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-531 DTMF Procedure Error


[Error Type]
job

[Fault Content]
Having received an order-refusal signal, the device has stopped the communication.

[Detection Conditions]
The device has received an order-refusal signal.

[Corrective Actions]
The problem is thought to be in the remote terminal. Check the state of the remote terminal
(memory full, no paper, etc.).
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-532 Illegal Command Received


[Error Type]
job

[Fault Content]
An illegal command has been received.

[Detection Conditions]
An illegal command has been received.

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Version 1.2

[Corrective Actions]
The problem is thought to be in the remote terminal. Check the remote terminal.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-533 T.30 Protocol Error


[Error Type]
job

[Fault Content]
An error has occurred with T.30 protocol.

[Detection Conditions]
An error has occurred with T.30 protocol.

[Corrective Actions]
The problem is thought to be in the remote terminal. Check the remote terminal.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-534 Unsupported Function at Remote


[Error Type]
job

[Fault Content]
The remote terminal has no capability to remote-sort-copy.

[Detection Conditions]
The remote terminal has no capability to remote-sort-copy.

[Corrective Actions]
As the remote terminal does not have the function of outputting the quantity of copies to send, stop
specifying the quantity of copies to send.
Check the remote terminal. If the remote terminal does not have the function, tell it to the user.
Otherwise, go to the following and solve the problem.
OF-11 FAX Job Fail

033-535 DCN Receive at Phase B Send


[Error Type]
job

[Fault Content]
A phase B ordering command (DCS/NSS/NSC/DTC) has been refused by DCN.

[Detection Conditions]
A phase B ordering command (DCS/NSS/NSC/DTC) has been refused by DCN.

[Corrective Actions]
Check the remote address, mailbox info, etc. and do the same operation again.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-536 Ring Stopped before Fax Device Release

[Fault Content]
An error in image processing for Fax receiving

[Error Type]
job

[Detection Conditions]
In image processing for fax receiving, some error has occurred with FaxCardMini.

[Fault Content]
Before resource release, ringing (calling) has finished.

[Corrective Actions]
Do the same operation again.

[Detection Conditions]
Before resource release, ringing (calling) has finished.

[Corrective Actions]
Do the same operation again.
Call-out has collided with call-in. Check how the line is connected.

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

033-540 Fax Printing Image Process Error


[Error Type]
job

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

[Fault Content]

033-537 In and out call conflict


[Error Type]

An error in image processing for Fax print.

[Detection Conditions]
Some error has occurred with Fax-print-format image processing.

job

[Fault Content]

[Corrective Actions]
Do the same operation again.

As call-out collided with call-in, the device has discontinued sending.

[Detection Conditions]
As call-out collided with call-in, the device has discontinued sending.

[Corrective Actions]
Do the same operation again.

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

033-541 No destination specified


[Error Type]
job

Call-out has collided with call-in. Check how the line is connected.
If the problem still persists, go to the following and solve it.

[Fault Content]

OF-11 FAX Job Fail

033-538 Fax Sending Image Process Error

There is not a single valid address.

[Detection Conditions]
As the dial number is not found, the device cannot call out from FaxCard.

[Error Type]
job

[Corrective Actions]
Specify the proper address by using Speed Dial where correct Fax address numbers are registered.

[Fault Content]
An error in image processing for Fax sending.

[Detection Conditions]
In image processing for fax sending, some error has occurred with FaxCardMini.

[Corrective Actions]
Do the same operation again.

If the problem persists, check the software version and upgrade it to the latest version.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

033-542 Selected Channel Dial Error


[Error Type]
job

If the problem still persists, go to the following and solve it.


OF-11 FAX Job Fail

[Fault Content]

033-539 Fax Receiving Image Process Error


[Error Type]

The requested channel is unavailable.

[Detection Conditions]
A channel that is not installed has been requested for processing.

job
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Troubleshooting

Troubleshooting
033-xxx FIP
[Corrective Actions]
Check which line is specified and resend.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-543 Dial Error (Incorrect Dial Data.)


[Error Type]
job

[Fault Content]
Illegal data exist in dial data.

[Detection Conditions]
Illegal data exist in dial data.

[Corrective Actions]
Reenter the dial number and do the same operation again.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-544 Busy tone detect


[Error Type]
job

[Fault Content]
The Busy tone has been detected.

[Detection Conditions]
The Busy tone has been detected.

[Corrective Actions]
If the Busy tone lasts abnormally long, the remote terminal or the switchboard is thought to have
failed.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-545 T0 Timeout
[Error Type]
job

[Fault Content]
T0 Timer timeout

[Detection Conditions]
A T0 timeout has occurred.

[Corrective Actions]
The remote terminal is thought to be not a facsimile or in the Facsimile mode. Check the remote
number. Check that the remote terminal is a facsimile.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

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Version 1.2

033-546 Cannot detect dial tone


[Error Type]
job

[Fault Content]
The dial tone cannot be detected.

[Detection Conditions]
The dial tone could not be detected.

[Corrective Actions]
If the line is connected, check the line and the switchboard.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-547 Abort during transmission


[Error Type]
job

[Fault Content]
The device stops during communication. (An operation to discontinue the communication by use of
Stop, etc. has been done.)

[Detection Conditions]
The device has stopped during communication. (An operation to discontinue the communication by
use of Stop, etc. has been done.)

[Corrective Actions]
No action is necessary.
This indicates that an operation to discontinue the communication by use of Stop, etc. has been done.

033-548 No manual send line


[Error Type]
job

[Fault Content]
There is no line connected.

[Detection Conditions]
There is no line for manual communication.

[Corrective Actions]
Establish communication by phone, etc. and then do the same operation again.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-549 Fax service disabled


[Error Type]
job

[Fault Content]
The device cannot receive any service requests because it is now disabled from operating.

[Detection Conditions]

[Corrective Actions]

The device has been requested a service when its memory is not enough, there are too many jobs,
a fail is occurring with the system, etc.

Check what model the remote terminal is and do the same operation again. If a fax has arrived, ask
the remote terminal to resend it.
If the problem persists, go to the following and solve it.

[Corrective Actions]

OF-11 FAX Job Fail

Wait for a while and do the same oepration again.


If the problem persists, go to the following and solve it.

033-553 no mailbox/relay

OF-11 FAX Job Fail

[Error Type]

033-550 cannot diable FAX service

job

[Error Type]

[Fault Content]

job

At mailbox transmission or relay transmission, the local terminal does not have the function.

[Fault Content]

[Detection Conditions]

The device cannot be disabled from operating because it is doing the relevant service.

F code sent from the remote terminal has instructed the local terminal on a capability that does not
exist for it .

[Detection Conditions]
An attempt was made to make the device transit to the Diag mode,etc. but it was unsuccessful
because the device was communicating by fax.

[Corrective Actions]
If necessary, ask the remote operator to check whether he or she has entered the inappropriate F
code.

[Corrective Actions]

If the problem persists, go to the following and solve it.

Wait until the device finishes the job in progress, and then do the same operation again.
If the problem persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-554 Wrong Password/Receive Banned

033-551 Internal I/F Error

[Error Type]
job

[Error Type]

[Fault Content]

job

The DM Prevention function has disconnected communication.

[Fault Content]

[Detection Conditions]

There is no appropriate service available.

Receiving FAX with no password/password mismatch or Select Receiving No. mismatch. Password
mismatch. Communication from a person other than people that fall under Select Communication.

[Detection Conditions]
When the communication by phone or FAX was about to end, an operation was done for the job.

[Corrective Actions]

[Corrective Actions]

A password mismatch. No action is required because this communication is from a person other
than people that fall under Select Communication. However, the problem persists, go to the
following and solve it.

Wait for a while and do the same oepration again.


If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-552 too many Error lines

033-555 incorrect password

[Error Type]

[Error Type]

job

job

[Fault Content]

[Fault Content]

PHASE-C Error Over

Machine Password is incorrect.

[Detection Conditions]

[Detection Conditions]

In G3 image info receiving, the total quantity of error lines detected has exceeded the threshold
indicated by the system data value.

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The machine password of the local terminal is not the same as that sent from the remote terminal.

033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP

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[Corrective Actions]
If necessary, ask the remote operator if he or she specified a worng machine password.

Version 1.2

If the problem persists, go to the following and solve it.


OF-11 FAX Job Fail

If the problem persists, go to the following and solve it.

033-559 no remote ID

OF-11 FAX Job Fail

[Error Type]

033-556 Wrong Password/Send Banned


[Error Type]
job

[Fault Content]
Wrong send password

[Detection Conditions]
The remote ID has not been sent from the remote terminal. A mismatch between send password
and remote ID.

[Corrective Actions]
A password mismatch.

job

[Fault Content]
The remote ID has not been sent from the remote terminal

[Detection Conditions]
Under the setting that receiving from a remote terminal without its remote ID is denied the remote
machine has not sent its remote ID.

[Corrective Actions]
If wanting to receive from the remote terminal, make it possible for the local terminal to receive from
it even though its remote ID is not sent. Or ask the remote machine to set up its remote ID.
If the problem persists, perform the following:

Check the password and resend.

OF-11 FAX Job Fail

If the problem persists, go to the following and solve it.

033-560 illegal authentication ID

OF-11 FAX Job Fail

[Error Type]

033-557 Desinations or Sevices Exceeded


[Error Type]
job

[Fault Content]
The quantity of services or destinations is over the upper limit.

[Detection Conditions]
The total quantity of requested services or destinations has exceeded the number specified in the
spec.

[Corrective Actions]
Wait until the quantity of jobs in a queue decreases, or reduce the quantity of destinations, and then
resend.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-558 remote ID is in black list


[Error Type]
job

[Fault Content]
The remote ID of the remote terminal is on the black list.

[Detection Conditions]
The remote ID of the remote terminal has been registered on the black list of the local terminal.

[Corrective Actions]
If wanting to receive from the remote terminal, eliminate the remote ID of the remote terminal from
the black list.

job

[Fault Content]
In Tress/RCC, the authentication ID from the remote terminal has been found to be illegal.

[Detection Conditions]
In Tress/RCC, the authentication ID from the remote terminal has been found to be illegal.

[Corrective Actions]
An error while our maintenance system is in operation.
If the communication line is normal, perform the following:
Replace the FAX Board, or upgrade the ESS ROM version.
If the problem persists, perform the following:
OF-11 FAX Job Fail

033-561 cannot do TRESS/RCC job


[Error Type]
job

[Fault Content]
The device cannot perform Tress/RCC because it is disabled from operating or is running a job.

[Detection Conditions]
The device could not perform Tress/RCC because it was disabled from operating or was running a
job.

[Corrective Actions]
This is an error during the operation of our maintenance system.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-562 held RCC job

[Error Type]
job

[Error Type]

[Fault Content]

job

The quantity of destinations is over.

[Fault Content]

[Detection Conditions]

The device has suspended performing RCC because it is in the operation-prohibited mode.

The total quantity of destinations requested has exceeded the number specified in the spec.

[Detection Conditions]

[Corrective Actions]

The device has suspended performing RCCAs because it is in the operation-prohibited mode.

Wait until the quantity of jobs in a queue decreases, or reduce the quantity of destinations, and then
resend.

[Corrective Actions]
This is an error during the operation of our maintenance system.

If the problem persists, go to the following and solve it.

If the problem persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-566 No destination specified

033-563 No printable paper size

[Error Type]

[Error Type]

job

job

[Fault Content]

[Fault Content]
In formatting, loaded is recording paper that does not match with the document in size and cannot
be printed out.

The device cannot call out because the dial number is not found.

[Detection Conditions]
The device cannot call out through FaxCard because the dial number is not found.

[Detection Conditions]

[Corrective Actions]

The size of the recording paper loaded does not match with the document size.

Specify the proper address by using Speed Dial where correct Fax address numbers are registered.

[Corrective Actions]

Specify the size of recording paper.

Check that the recording paper tray is properly installed.

If the problem persists, check the software version and upgrade it to the latest version.
If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail

If the problem persists, go to the following and solve it.


OF-11 FAX Job Fail

033-567 Dial Error (Incorrect Dial Data.)

033-564 Power Off during transmission

[Error Type]
job

[Error Type]

[Fault Content]

job

Illegal destination data

[Fault Content]

[Detection Conditions]

Power OFF during Communication error

Illegal data exist in dial data.

[Detection Conditions]
Power OFF during Communication error. The power switch has been turned OFF. The system has
been reset.
Check that the internal/external line kit is properly installed; wait for a while; check the FAX function
settings and the dial number; and then if having tried to send a fax, resend it.
OF-11 FAX Job Fail

Reenter the dial number and do the same operation again.


If the problem persists, go to the following and solve it.

[Corrective Actions]

If the problem persists, go to the following and solve it.

[Corrective Actions]

OF-11 FAX Job Fail

033-568 FCM watchdog timeout in FAX comm


[Error Type]
job

033-565 No. of Desinations Exceeded


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Troubleshooting

Troubleshooting
033-xxx FIP

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[Fault Content]
During FAX communication, there has been no response from FCM for a certain length of time.

[Detection Conditions]
During FAX communication, there has been no response from FCM for a certain length of time.

[Corrective Actions]
Do the same operation again. If a fax has arrived, ask the remote terminal to resend it.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

Version 1.2

[Fault Content]
A manual send job has been cancelled because there is no space available in the log area for Fax
Report.

[Detection Conditions]
At the start of a job, it has been detected that the area for Fax Report is full; the job becomes
cancelled.

[Corrective Actions]
There accumulate a lot of Fax jobs to be sent by advance request. Wait until some of the jobs are
complete, or cancel some. After that, do the same operation again.

033-569 Detected image direction conflict

If the problem persists, go to the following and solve it.

[Error Type]

OF-11 FAX Job Fail

job

[Fault Content]
It has been detected that the direction of the image is not the same as that of paper loaded in the
paper feed trays.

[Detection Conditions]
The state is that only the SMH can feed out paper, whose direction is the same as the direction of
the image.

[Corrective Actions]
Feed paper as directed on the panel.
If the problem persists, remove the Finisher, and then load an APS-selected tray with the paper whose
direction is the same as the direction of the image, in order to change the state of the paper feed
trays. After that, turn the power OFF then ON.

033-572 FaxReport print job canceled(JobFull occured)


[Error Type]
job

[Fault Content]
Because at Fax report creation, Job Full has been detected, only Fax Report has been created.

[Detection Conditions]
At the start of a job, Job Full has been detected; only a Fax Report document has been stored and
printing the Fax report cancelled.

[Corrective Actions]
No action in particular is required. Fax Auto Report is waiting for its turn to be printed. The report will
soon be automatically printed.

If the problem persists, go to the following and solve it.

If the problem persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-570 Retry Over(no shutdown notification setting)

033-573 domain regulation check error

[Error Type]

[Error Type]

job

[Fault Content]
Retry Over due to communication disconnection

[Detection Conditions]
Power OFF during Communication error. The power switch has been turned OFF. The system has
been reset.

[Corrective Actions]
Wait for a while; check the FAX function settings and the dial number; and then if having tried to
send a fax, resend it.

job

[Fault Content]
The restriction on domains to send a fax to has made sending it impossible.

[Detection Conditions]
In specifying a destination, an unallowable domain has been specified.

[Corrective Actions]
Check the destination address and reenter it.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

Check the state of the local machine and the line. If the problem reoccurs in retrying the operation, go to
the following and solve the problem.

033-574 Access to a non-mounted channel

OF-11 FAX Job Fail

[Error Type]

033-571 Manual send job canceled(FaxReportLogFull)


[Error Type]
job

job

[Fault Content]
A message to a channel that is not installed is received. (invalid DI)

[Detection Conditions]

[Detection Conditions]

The channel that is not installed has been instructed.

[Corrective Actions]

The frame size of the received command has exceeded a specified value.

[Corrective Actions]

Check for an installed channel.

033-575 Modem Polarity Inversion Detected


[Error Type]
job

[Fault Content]
Polarity Inversion is detected.

Retry the same operation.


Check the remote machine and retry the same operation.
Check the line status.
Check the Fax Card.

033-580 Missing VoIP Gateway


[Error Type]
job

[Detection Conditions]
Polarity Inversion has been detected.

[Fault Content]
The VoIP Gateway for the telephone number is not registered.

[Corrective Actions]
Retry the same operation.

033-576 Inaccurate dial data


[Error Type]

[Detection Conditions]
The VoIP Gateway for the entered telephone number has not existed.

[Corrective Actions]
Set up properly the address of the VoIP Gateway for the device available for the entered telephone
number.

job

[Fault Content]
Invalid dial data

[Detection Conditions]
Dial data is invalid.

[Corrective Actions]
Check the dial data.

033-577 Modem Image Under Run


[Error Type]

If the problem persists, go to the following and solve it.


OF-11 FAX Job Fail

033-581 Access Authentication failure


[Error Type]
job

[Fault Content]
The request of the device to connect by SIP call has been refused due to authentication failure.

[Detection Conditions]

job

[Fault Content]

At request, authentication has been demanded but the device has failed to be authenticated.

[Corrective Actions]

An underrun has occurred in a modem.

Check the proxy server authentication user name and authentication password for this machine and
the SIP server setting.

[Detection Conditions]
An underrun has occurred in a modem.

[Corrective Actions]
Retry the same operation.

033-578 Modem Frame Size Over

If the problem persists, go to the following and solve it.


OF-11 FAX Job Fail

033-582 Mismatched ability


[Error Type]
job

[Error Type]
job

[Fault Content]
A request for SIP connection has been refused because of a capability info mismatch.

[Fault Content]
The frame size of the received command is over a specified value.

[Detection Conditions]
A request to connect has been refused because the destination to be connected does not have the
same capability info.

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Troubleshooting

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[Corrective Actions]
Check the remote device. If the device is guaranteed to receive support, check how the SIP server
between the remote terminal and this machine is set up.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

Version 1.2

[Detection Conditions]
At SIP communication, an error included in other errors has occurred.

[Corrective Actions]
Turn the power OFF/ON.
If the problem persists, go to the following and solve it.

033-583 Temporarily unavailable

OF-11 FAX Job Fail

[Error Type]

033-586 T38 Protocol Not Ready

job

[Fault Content]
The device cannot connect because the destination to connect to through SIP has a temporary lack
of resources (including the busy line).

[Detection Conditions]
A request to connect to the destination has been refused because it has a temporary lack of
resources .

[Corrective Actions]
Wait for a while and resend.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

[Error Type]
job

[Fault Content]
The device cannot communicate because IP Address is not determined yet. (at initialization by use
of DHCP or at address reacquisition)
The device cannot communicate because it has tried to use the SIP server though it has not been
registered with the registrar server yet.

[Detection Conditions]
IP Address cannot be obtained yet.

[Corrective Actions]
Wait for a while and resend.

033-584 SIP request timeout

Make it possible to acquire IP Address.

[Error Type]

Make it possible to register the device with the registrar server.

job

[Fault Content]
A SIP Communication timeout has occurred.

[Detection Conditions]
A request has timed out.

[Corrective Actions]
Check that the address or telephone number for entry is correct.
Check that the network is connected.
Check that the SIP server is active.
Check that the network cables between this machine and the SIP server and between this machine and
the remote terminal are properly connected.
Check that the SIP server and the remote terminal are ready to communicate.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-585 SIP request error


[Error Type]
job

[Fault Content]
At SIP communication, an error included in other errors has occurred.

If the problem persists, go to the following and solve it.


OF-11 FAX Job Fail

033-587 T38 Session Error


[Error Type]
job

[Fault Content]
T38 Session (including RTP Session) cannot be established.

[Detection Conditions]
T38 Session (including RTP Session) cannot be established.

[Corrective Actions]
Check that the network cable is connected.
Check that the remote device is active.
If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail

033-588 T38 Packet Lost


[Error Type]
job

[Fault Content]
The loss of T38 Packet whose error recovery is impossible has been detected.

[Detection Conditions]

[Detection Conditions]

The loss of T38 Packet whose error recovery is impossible has been detected.

While the max quantity of FoIP sessions are in process, a new request to send has been made.

[Corrective Actions]

[Corrective Actions]

If there is another job in progress, wait until it finishes, and then retry the operation.

Wait until the ongoing IP Fax receiving or sending operation is complete, and resend.

If the problem persists, go to the following and solve it.

If the problem persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-589 T38 Malformed Packet Received

033-592 FoIP Internal Timeout

[Error Type]

[Error Type]

job

job

[Fault Content]

[Fault Content]

The contents of the received T38 protocol data are illegal (including ASN.1 Decode error), so the job
cannot be continued.

[Detection Conditions]

A timeout has occurred not because it is reported but because of any other factor (image data
receivng timeout; FoIP internal timeout).

[Detection Conditions]

The contents of the received T38 protocol data have been found to be illegal (including ASN.1
Decode error).

[Corrective Actions]

A timeout has occurred not because it is reported but because of any other factor (image data
receivng timeout; FoIP internal timeout).

[Corrective Actions]

Check the remote device. If the device is guaranteed to receive support, contact Customer Support.

Check that the network cable is connected.

If the problem persists, go to the following and solve it.

Check that the remote device is active.

OF-11 FAX Job Fail

If the problem persists, go to the following and solve it.

033-590 T38 Send Error

OF-11 FAX Job Fail

[Error Type]

033-593 Canceled By Remote Peer


[Error Type]

job

job

[Fault Content]
An error has occurred in sending a T38 Protocol packet (TCP,UDP,RTP), so the job cannot be
continued.

[Detection Conditions]

[Fault Content]
The device has received from the remote terminal a request to cut off the SIP session.

[Detection Conditions]

An error has occurred in sending a T38 Protocol packet (TCP,UDP,RTP).

The remote terminal has done the operation for discontinuing the session.

[Corrective Actions]

[Corrective Actions]

Check that the network cable is connected.

Ask the remote terminal to resend.

Check that the remote device is active.

If the problem persists, go to the following and solve it.

If the problem persists, go to the following and solve it.

OF-11 FAX Job Fail

OF-11 FAX Job Fail

033-710 Document does not exist

033-591 FoIP Max Sessions Over

[Error Type]

[Error Type]

Job Fail

job

[Fault Content]

[Fault Content]

Invalid document - No document

The device cannot communicate because the quantity of FoIP sessions has exceeded the
maximum.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

[Detection Conditions]

2010/08
2-481

The specified document cannot be found.

033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP
[Corrective Actions]
Repeat the operation.
If NG, perform the following procedure to repair it.
OF-11 FAX Job Fail

033-711 Illegal Page inside Document


[Error Type]
Job Fail

[Fault Content]
Invalid document - Invalid page

[Detection Conditions]
The specified page was not found or the specified page has invalid data.

[Corrective Actions]
Repeat the operation.

033-712 System Memory exceeded


[Error Type]
Job Fail

[Fault Content]
Invalid document - Host memory full

[Detection Conditions]
Memory became full.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-713 No specified Chain Link


[Error Type]
Job Fail

[Fault Content]
Incorrect Chain-Link No.

[Detection Conditions]
There is no such Chain-Link.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-714 Scan Error (No specified doc)


[Error Type]
Job Fail

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Version 1.2

[Fault Content]
Data Read Error - Not registered

[Detection Conditions]
The data has not been registered.

[Corrective Actions]
Repeat the operation.

033-715 Cannot start job


[Error Type]
Job Fail

[Fault Content]
Job Fail During EP-TRESS Operation - Restriction by the host status

[Detection Conditions]
The status in which the job cannot be performed was detected during EP-TRESS operation.

[Corrective Actions]
This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
If the problem persists, perform the following procedure to repair it.
OF-11 FAX Job Fail

033-716 No specified Mailbox


[Error Type]
Job Fail

[Fault Content]
Job Fail During EP-TRESS Operation - Restriction by the host status

[Detection Conditions]
The status in which the job cannot be performed was detected during EP-TRESS operation.

[Corrective Actions]
This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
If the problem persists, perform the following procedure to repair it.
OF-11 FAX Job Fail

033-717 Incorrect Password


[Error Type]
Job Fail

[Fault Content]
Job Fail - Incorrect password

[Detection Conditions]
The verification result of the specified password was NG.

[Corrective Actions]
Repeat the operation.
If NG, perform the following procedure to repair it.
OF-11 FAX Job Fail

033-718 No Document in Mailbox

[Corrective Actions]
Repeat the operation.

[Error Type]
Job Fail

[Fault Content]
Job Fail - No document

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

033-722 Fax immediate send store job canceled


[Error Type]
Job Fail

The document was not found in the Polling Sending box or the specified mailbox.

[Corrective Actions]

[Fault Content]
IIT Failure or Stop Detected While Sending FAX Immediately

Repeat the operation.


If NG, perform the following procedure to repair it.

[Detection Conditions]
IIT failure (document jam or stored sheet count exceeded) or stop request was detected while
sending FAX immediately.

OF-11 FAX Job Fail

033-719 Fax job Canceld not recovery job


[Error Type]
Job Fail

Cancelation is performed only for Read operation. The document that has been already read will
continue to be sent.

[Corrective Actions]

[Fault Content]
FAX Job Cancel Unrecoverable By Power OFF/ON

[Detection Conditions]
The document was not found in the Polling Sending box or the specified mailbox.

[Corrective Actions]

Repeat the operation.


If NG, perform the following procedure to repair it.
OF-11 FAX Job Fail

033-724 Fax receive memory over flow


[Error Type]

Repeat the operation.


If NG, perform the following procedure to repair it.
OF-11 FAX Job Fail

Job Fail

[Fault Content]
Receive operation was aborted because the maximum limit of the image data amount that can be
received for one FAX communication was exceeded.

033-720 Document Creation Failed


[Error Type]

[Detection Conditions]

Job Fail

The total data amount of received image data exceeded the upper limit of the image data amount
that can be received for one system data communication.

[Fault Content]
Document Creation Failed

[Corrective Actions]
Install the HDD or install additional RAM when a user makes a claim.

[Detection Conditions]
The specified document cannot be created.

[Corrective Actions]
Repeat the operation.

033-721 Fax Page Creation Failed


[Error Type]
Job Fail

[Fault Content]
Page Creation Failed

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

033-725 Insufficient HDD Space


[Error Type]
Job Fail

[Fault Content]
Insufficient HD was detected.

[Detection Conditions]
The HD was full when Fax was received, or when the format or report was created.

[Detection Conditions]
The specified page cannot be created.
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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP
[Corrective Actions]
Clear HD Full.

033-726 Cannot print 2-Sided


[Error Type]
Job Fail

[Fault Content]
2-Sided Printing Not Available When Receiving Fax

[Detection Conditions]
2-Sided printing is not available when receiving Fax (mixed size).

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-727 Cannot rotate image


[Error Type]
Job Fail

[Fault Content]
Rotation Not Available When Receiving Fax

[Detection Conditions]
Rotation is not available when receiving Fax (insufficient memory).

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-728 Auto print canceled


[Error Type]
Job Fail

[Fault Content]
Fax Auto Print was canceled.

[Detection Conditions]
Formatting for Fax Auto Printing was aborted because the instruction for Fax Manual Printing was
sent during the operation.

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-730 Fax Service recovery error


[Error Type]
Job Fail

[Fault Content]
Unable to recover in the Fax job.

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Version 1.2

[Detection Conditions]
Recovery was not possible using the Fax Cont or Fax Card.

[Corrective Actions]
Repeat the operation.

033-731 Inconsistent Instructions


[Error Type]
Job Fail

[Fault Content]
Start Transmission from Fax Card and Stop Transmission from Controller

[Detection Conditions]
Transmission closed due to Start Transmission from Fax Card and Stop Transmission from
Controller.

[Corrective Actions]
No action necessary.
When the system was waiting to receive a Fax job, the job was canceled when a simultaneous request
from the user to stop the job was received.
Stop request was issued by the user. No action necessary.

033-732 Print job canceled by forced polling


[Error Type]
Job Fail

[Fault Content]
Print job received was canceled at Forced Polling.

[Detection Conditions]
Print job received was canceled at Forced Polling.

[Corrective Actions]
No action necessary.
(If there is a print job when deleting the stored documents in Forced Polling, cancel the job.
No action necessary since the print job is canceled after retrieving the document with Forced Polling.)

033-733 Fax document number get error


[Error Type]
Job Fail

[Fault Content]
The number of FAX job documents was not detected.

[Detection Conditions]
The number of job documents related to the job could not be obtained.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-734 Fax Print Suspension

[Detection Conditions]
The Fax Cont detected a failure and could not continue processing the job.

[Error Type]

[Corrective Actions]

Job Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-14 FAX Card Fail

Fax Print and Fax Auto Report were started at the same time.

033-738 JBIG Information fail

[Detection Conditions]

[Error Type]

Job was canceled because Fax Print and Fax Auto Report were started at the same time.

Job Fail

[Corrective Actions]

[Fault Content]

If the problem persists, refer to the following procedure to repair it.

JBIG data error of JBIG image

OF-11 FAX Job Fail

033-735 Fax Memory Allocate Timeout

[Detection Conditions]
The Fax Cont detected an error in JBIG data during coding/decoding of the JBIG data.

[Error Type]

[Corrective Actions]

Job Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-14 FAX Card Fail

Fax Receive - Buffer Allocate Timeout

033-740 Fax immediate receive print canceled

[Detection Conditions]

[Error Type]

Fax Receive - Buffer Allocate Timeout

Job Fail

[Corrective Actions]

[Fault Content]

Repeat the operation.

Immediate Print on Receive was canceled by user.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

[Detection Conditions]

033-736 Internet FAX Off Ramp fail

The user canceled immediate printing upon receiving.

[Corrective Actions]

[Error Type]

No action necessary.

Job Fail

033-741 Fax page read open timeout

[Fault Content]
With the Fax Transfer Prohibition function based on the data capacity of the Internet FAX Off Ramp,
Fax was not transferred as the upper limit on the data capacity was exceeded.

[Detection Conditions]

Job Fail

[Fault Content]

The data amount for FAX transfer exceeded the threshold during FAX transfer of Internet FAX Off
Ramp.

[Corrective Actions]

[Error Type]

Page Read Open Instruction timed out.

[Detection Conditions]
When transferring image data to the Fax Card, the conditions for sending the response to the Fax
Card did not match.

No action necessary.

033-737 Fax card job canceled

[Corrective Actions]

[Error Type]
Job Fail

[Fault Content]
Job in FaxCard was aborted due to Controller internal error.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Repeat the operation.


If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-742 Fax page read close timeout


2010/08
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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP
[Error Type]
Job Fail

[Fault Content]
Timeout by page lead close specification (Out of memory during manual sending)

[Detection Conditions]
When transferring image data to the Fax Card, the conditions for sending the response to the Fax
Card did not match.
This often occurs when the HD free area is equal to or less than the HD capacity immediate threshold
(820-053) during immediate send operation.

[Corrective Actions]
When the remaining memory is low at approx. 10%, delete the images stored in the HD to secure
the HD capacity and perform the same operation again.
Set the HD capacity immediate threshold (820-053) to a larger value if this occurred during immediate
send operation.
When this problem occurs in situations other than immediate send operation, or if the problem persists,
perform the following procedure to repair it.
OF-11 FAX Job Fail

033-743 Fax page write open timeout


[Error Type]
Job Fail

[Fault Content]
Page Write Open Instruction Timeout

[Detection Conditions]
When receiving image data from the Fax Card, the conditions for sending the response to the Fax
Card did not match.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-744 Fax page write close timeout


[Error Type]
Job Fail

[Fault Content]
Page Write Close Instruction Timeout

[Detection Conditions]
When receiving image data from the Fax Card, the conditions for sending the response to the Fax
Card did not match.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

033-745 Fax data write timeout


[Error Type]
Job Fail

[Fault Content]
Data Write Instruction Timeout

[Detection Conditions]
When receiving image data from the Fax Card, the conditions for sending the response to the Fax
Card did not match.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-746 Fax data read timeout


[Error Type]
Job Fail

[Fault Content]
Data Read Instruction Timeout

[Detection Conditions]
When transferring image data to the Fax Card, the conditions for sending the response to the Fax
Card did not match.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

033-747 Fax Service don't start by cross ope


[Error Type]
Job Fail

[Fault Content]
Service could not be accepted due to combined operations that are prohibited.

[Detection Conditions]
When requesting to start the service from the Fax Card, the job could not be created due to causes
such as job no. overflow.

[Corrective Actions]
No action necessary since it will be recovered automatically after the operation is allowed.

033-748 Fax Service illigal sequence


[Error Type]
Job Fail

[Fault Content]
Sequence error message received.

[Detection Conditions]

[Error Type]

During Service Sequencing, a message indicating that the operation was not allowed in Sequencing
was received from the Fax Card.

Job Fail

[Fault Content]

[Corrective Actions]

The Fax document print was cancelled because the Fax service is not working.

Repeat the operation.

[Detection Conditions]

033-749 Fax card Memory Error

Although Fax Document Print was instructed to this machine, the print process was cancelled
because the Fax Document Print controller is not ready. If even a single Fax document exists when
printing multiple types of documents (Print/Scan/Fax) from a mailbox, all documents after the Fax
document will not be not printed.

[Error Type]
Job Fail

[Fault Content]

[Corrective Actions]

Extended memory was temporarily insufficient during FAX formatting.

1.

[Detection Conditions]
During Fax formatting, the extended image data is larger than the memory reserved.

Turn the power OFF then ON

2.

Check the cables to see whether the Fax Card is connected to this machine.

3.

After that, use the panel display or the error history report to check for the Fax error code (133-xxx,
134-xxx) that has occurred in this machine and then troubleshoot using the appropriate error code.

[Corrective Actions]
No action necessary since the job failed due to insufficient extended memory and it can be
recovered using the encoding method that can be stored in the extended memory.

If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation

033-750 Fax format error

033-790 EP-DX Call Wait (Not Redial count)

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Extension error occurred for normal image data.

The Fax Card Redial Wait Status was set without calculating the no. of redial attempts.

[Detection Conditions]
During formatting, when image data was retrieved from the Fax Card, even though the image data
was determined to be free from error, extension failed.

[Detection Conditions]
The machine is in the status where EP-DX operation cannot be started.

[Corrective Actions]

It is necessary to enter the Diag. mode during EP-DX periodic polling.

When a call is requested from the Fax Card, this is used as the response when Diag. mode cannot be
entered.

Repeat the operation.


If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-14 FAX Card Fail

This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.

033-751 Activity Report suspended by Printing Inhibition

1.

[Error Type]

Exit Diag. mode and then connect the TRESS.

If the problem persists, perform the following procedure to repair it.

Job Fail

OF-11 FAX Job Fail

[Fault Content]
When a communication management report occurred at a print prohibited time period, the machine just
goes into sleep mode and the report output is postponed.

033-791 EP-DX Call Wait (Redial count)


[Error Type]
Job Fail

[Detection Conditions]
A communication management report occurred at a print prohibited time period, and it is postponed as
the machine just goes into sleep mode.

[Fault Content]

[Corrective Actions]

[Detection Conditions]

The no. of redial attempts was calculated and the Fax Card Redial Wait Status was set.

No action is necessary as it will automatically restart after exiting the print prohibited time period.

An error occurred in communication LED control. The machine is in the status where EP-DX
operation cannot be started.

033-755 Fax printing is canceled by the defect of Fax card.


Version 1.2

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033-xxx FIP

Troubleshooting

Troubleshooting
033-xxx FIP

2010/08
2-488

It is necessary to enter Diag. mode during EP-DX periodic polling.

When a call is requested from the Fax Card, this is used as the response when Diag. mode cannot be
entered.

[Corrective Actions]
This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
1.

Exit Diag. mode and then connect the TRESS.

If the problem persists, perform the following procedure to repair it.


OF-11 FAX Job Fail

033-792 EP-DX Call Stop


[Error Type]
Job Fail

[Fault Content]
The RCC Service was immediately terminated.

[Detection Conditions]
During initialization sequencing, the system detected that an invalid job had been activated from the
Fax Card.

It is necessary to enter Diag. mode during EP-DX periodic polling.

When a call is requested from the Fax Card, this is notified as the response when Diag. mode cannot be
entered.

[Corrective Actions]
This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-11 FAX Job Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

034-211 Slot1 Board failure


[Error Type]
Local Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-502 Fax Internal Must Parameter Error


[Error Type]
Job Fail

Fax Option Slot 1 Board Failure

[Detection Conditions]

[Fault Content]
A required parameter (Dial No., High Layer Compatibility, or ICM Port) is not found in the outgoing
call request command.

Option Slot 1 Board failure.

[Corrective Actions]
Replace the optional Slot 1 Board.

[Detection Conditions]
A required parameter (Dial No., High Layer Compatibility, or ICM Port) is not found in the outgoing
call request command.

034-212 Slot2 Board failure


[Error Type]

[Corrective Actions]

Local Fail

Check the software version and upgrade it to the latest version. If the problem persists, it must be a
software failure. Contact Support G or replace the Fax Card. It is not necessary to replace the ESS
PWB.

[Fault Content]
Fax Option Slot 2 Board Failure

[Detection Conditions]
Option Slot 2 Board failure.

034-503 Fax Internal High Layer Service Error


[Error Type]
Job Fail

[Corrective Actions]
Replace the optional Slot 2 Board.

[Fault Content]
The high-layer consistency of the calling request command is not supported. (Other than TEL, G2/
G3 and G4.)

034-500 Dial Error (Incorrect Dial Data.)


[Error Type]
Job Fail

[Detection Conditions]
The high-layer consistency of the calling request command is not supported. (Other than TEL, G2/
G3 and G4.)

[Fault Content]
There was incorrect (illegal) data in the dial data.

[Corrective Actions]

[Detection Conditions]

Check the software version and upgrade it to the latest version. If the problem persists, it must be a
software failure. Contact Support G or replace the Fax Card. It is not necessary to replace the ESS
PWB.

There was incorrect (illegal) data in the dial data.

[Corrective Actions]
Dial again and then repeat the operation.
If the problem persists, perform the following procedure to repair it.

034-504 Fax Stored Memory Exceeded


[Error Type]

OF-14 FAX Card Fail

034-501 Selected Channel Dial Error

Job Fail

[Fault Content]
The system detected Memory Full at the transmission job. (Storage memory is insufficient.)

[Error Type]
Job Fail

[Detection Conditions]
The system detected Memory Full at the transmission job. (Storage memory is insufficient.)

[Fault Content]
The specified channel was not found.

[Corrective Actions]
Repeat the operation.

[Detection Conditions]
The process was requested for uninstalled channel.

034-505 Fax Work Memory Exceeded

[Corrective Actions]
Repeat the operation.
Version 1.2

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034-xxx FIP

Troubleshooting

Troubleshooting
034-xxx FIP
[Error Type]

Check that extension line kit is installed properly. Wait for a while then check the FAX function
settings and dial numbers and resend data if needed.

[Fault Content]
[Detection Conditions]
Working Memory Overflow During Transmission

[Corrective Actions]
Repeat the operation.

Check the self-terminal status and line status, then perform the operation again. If the problem persists,
proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-509 DTMF Illegal Procedure Error


[Error Type]
Job Fail

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-506 Unsupported Function at Remote


[Error Type]
Job Fail

[Fault Content]
No remote sort copy feature in the remote machine.

[Detection Conditions]
No remote sort copy function in the remote machine.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

034-507 Password Check Error


[Error Type]
Job Fail

[Fault Content]
Password check error. Mailbox number error. No documents for polling are found.

[Detection Conditions]
Password check error. Mailbox number error. No documents for polling are found.

[Corrective Actions]
Repeat the operation.

Version 1.2

[Corrective Actions]

Job Fail
Working Memory Overflow During Transmission

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2010/08
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[Fault Content]
The system stopped transmission after receiving the invalid procedure signal.

[Detection Conditions]
The system stopped transmission after receiving the invalid procedure signal.

[Corrective Actions]
Check the self-terminal or the line status.

Wait for a while and try again.

Check your machine or line status.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-510 DTMF Procedure Error


[Error Type]
Job Fail

[Fault Content]
The system stopped transmission after receiving the reject command signal.

[Detection Conditions]
The system stopped transmission after receiving the reject command signal.

[Corrective Actions]
Check the settings of the remote machine or line status.

Wait for a while and try again.

Check your machine or line status.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-511 Unable to Send File at Remote

034-508 Transmission Canceled via DTMF


[Error Type]
Job Fail

[Fault Content]
The system sent a reject command signal and stopped the transmission.

[Detection Conditions]
The system sent a reject command signal and stopped the transmission.

[Error Type]
Job Fail

[Fault Content]
The remote machine does not support the file transfer function.

[Detection Conditions]
The remote machine does not support the file transfer function.

034-515 Illegal Command Received

[Corrective Actions]
Check the settings of the remote machine or line status.

Wait for a while and try again.

Check your machine or line status.

[Error Type]
Job Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.

DIS received from calling station. DCS received although the system have no capability to receive.
Illegal command received.

OF-14 FAX Card Fail

034-512 Detect Endless Loop

[Detection Conditions]

[Error Type]

DIS received from calling station. DCS received although the system have no capability to receive.
Illegal command received.

Job Fail

[Corrective Actions]

[Fault Content]

Repeat the operation.

An infinite loop was detected in remote relay broadcast.

If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

OF-14 FAX Card Fail

An infinite loop was detected in remote relay broadcast.

034-519 No. of Desinations Exceeded

[Corrective Actions]

[Error Type]

Repeat the operation.

Job Fail

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

[Fault Content]

034-513 Receive Command Error

No. of Fax Recipients Exceeded

[Detection Conditions]

[Error Type]

The total number of the requested recipients exceeded the number defined by the specifications.
(The number of full dial instructions exceeded 200 stations.)

Job Fail

[Fault Content]

[Corrective Actions]

The system received an illegal command from the remote machine in remote maintenance.

Reduce the no. of recipients and then repeat the operation.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.

The system received an illegal command from the remote machine in remote maintenance.

OF-14 FAX Card Fail

[Corrective Actions]

034-520 No. of Sevices Exceeded

Repeat the operation.

[Error Type]

034-514 Requested Function Unsupported

Job Fail

[Error Type]

[Fault Content]

Job Fail

No. of Fax Services Exceeded

[Fault Content]
The system received remote maintenance request from the remote machine but does not support
the function.

[Detection Conditions]
The total number of the requested services exceeded the number defined by the specifications.

[Corrective Actions]

[Detection Conditions]
The system received remote maintenance request from the remote machine but does not support
the function.

Reduce the no. of services and then repeat the operation.


If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-14 FAX Card Fail

Check the system data.

034-521 Internal I/F Error

Check the remote machine (EP system).

[Error Type]
Job Fail

Version 1.2

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034-xxx FIP

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2-492

[Fault Content]
No Fax Applicable Service

[Detection Conditions]
The service specified by SI not found. (Due to Close Sequence, this error may not be able to be
returned.)

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

034-522 No manual send Line


[Error Type]
Job Fail

[Fault Content]
No Closed Lines

[Detection Conditions]
There are no lines for manual transmission.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

Version 1.2

[Corrective Actions]
Wait for a while and try again.

034-525 Specified Chainlink not exist


[Error Type]
Job Fail

[Fault Content]
Incorrect Chain-Link No.

[Detection Conditions]
There is no such Chain-Link.

[Corrective Actions]
Enter the correct Chain-Link No.

034-526 Chainlink No. out of scope


[Error Type]
Job Fail

[Fault Content]
Incorrect Chain-Link No.

[Detection Conditions]
The Chain-Link No. is out of range.

[Corrective Actions]
Enter the Chain-Link No. within the range.

034-523 Fax service disabled

034-527 Dial Control Error

[Error Type]

[Error Type]

Job Fail

[Fault Content]
Operation Prohibition Status

[Detection Conditions]
The system cannot accept the service because Fax operation was prohibited due to EP-TRESS or
Diag Services.

[Corrective Actions]
Wait for cancelation of prohibition.

Job Fail

[Fault Content]
Dial Request Overflow

[Detection Conditions]
Dial request overflow.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.

If the problem persists, perform the following procedure to repair it.

If the problem still persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 Fax Card Fail

034-524 Unable to cancel operation

034-528 Cannot perform manual send

[Error Type]

[Error Type]

Job Fail

[Fault Content]
Unable to prohibit the operation.

[Detection Conditions]
The service cannot be prohibited because it was in operation.

Job Fail

[Fault Content]
Manual transmission was requested during dialing.

[Detection Conditions]
Manual transmission was requested during dialing.

[Corrective Actions]

[Corrective Actions]

Repeat the operation when dialing is not performed.

Retry job. If retry failed, replace the FaxCard-ROM and perform VerUP operation on the DLD
method again.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-700 GCPLock-G3DicepBusy-CodecHang

034-529 No printable paper size

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

[Fault Content]
At output check printing/received data printing, a record paper not applicable for printing the
document size was loaded.

[Detection Conditions]

GCP Lock (Date task noRTC ACK).

Timeout occurred for G3 Dicep without becoming idle.

Codec hung up.

[Detection Conditions]

At output check printing/received data printing, a record paper not applicable for printing the
document size was loaded.

[Corrective Actions]
Request for user actions.

GCP Lock (Date task noRTC ACK). Hardware Failure, Software I/F Error.

Timeout occurred for G3 Dicep without becoming idle.

Codec hung up.

[Corrective Actions]

Check the size of the paper loaded in the tray.

Specify the recording paper size.

If the problem persists, check the SW version and upgrade it to the latest version.

Check if the tray has been set properly.

If the problem still persists, perform the following procedure to repair it.

Turn the power OFF then ON.

If the problem persists, perform the following procedure to repair it.

OF-14 Fax Card Fail

OF-14 FAX Card Fail

034-701 Software Reset

034-530 DTMF I/F Timeout

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Reset the software.

DTMF I/F timed out. Correct operation was not performed within the specified time.

[Detection Conditions]

[Detection Conditions]

Reset the software.

Correct operation was not performed within the specified time.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON.

Perform correct operations.

If the problem persists, check the SW version and upgrade it to the latest version.

If the problem persists, perform the following procedure to repair it.

If the problem still persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 Fax Card Fail

034-550 Downloader Fail

034-702 No destination specified

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

An error has occurred during the process of writing data to the FaxCard-ROM. (During DLD method)

[Detection Conditions]

Unable call the Fax line because the specified dial number is incorrect.

[Detection Conditions]

An error was detected when writing data to the FaxCard-ROM


Not able to carry out normal operation because ROM content is missing.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The Fax Card is not able to call because the dial data does not exist.
After job registration, the corresponding speed dial may have been deleted.
2010/08
2-493

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034-xxx FIP

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Version 1.2

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

1.

OF-14 FAX Card Fail

Check that the speed dial has been registered and then specify the appropriate address such as the
correct speed dial number.

If the problem persists, perform the following procedure to repair it.


OF-14 Fax Card Fail

034-703 D Channellink cut from network

034-706 ISDN Layer 1 Stopped-Power off


[Error Type]
Job Fail

[Fault Content]

[Error Type]

D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered (socket plugged
out)

Job Fail

[Fault Content]
D Channel Link cutoff (Open DL-Link Display received)/Network link cutoff

[Detection Conditions]
D Channel Link cutoff (Open DL-Link Display received)/Network link cutoff

[Corrective Actions]
Repeat the operation.

[Detection Conditions]

D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered (socket plugged
out)

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-707 FRMR Received

034-704 ISDN D Channel Data Link Error

[Error Type]

[Error Type]
Job Fail

[Fault Content]

D channel link cutoff (Open DL-Link Display received) - TEI Allocation Error

A DISC command was received with multi-frame set and timer recovered.

An UA response was received with TEI allocated, multi-frame set and timer recovered.

[Detection Conditions]

Job Fail

[Fault Content]
FRMR Received

[Detection Conditions]
FRMR received.

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

D channel link cutoff (Open DL-Link Display received) - TEI Allocation Error

A DISC command was received with multi-frame set and timer recovered.

OF-14 FAX Card Fail

An UA response was received with TEI allocated, multi-frame set and timer recovered.

034-708 Illegal Frame Received N(R)

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

034-705 ISDN Layer 1 Stopped-Power on


[Error Type]
Job Fail

[Fault Content]
D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered

[Detection Conditions]

D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered

[Corrective Actions]
Repeat the operation.

[Error Type]
Job Fail

[Fault Content]
Illegal Frame Received N (R) error

[Detection Conditions]
Illegal Frame Received N (R) error.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-709 Illegal Frame Received


[Error Type]
Job Fail

[Fault Content]

[Fault Content]

Illegal Frame Received

Primitive Send Error (Internal Interruption Error)

[Detection Conditions]

[Detection Conditions]

Illegal Frame Received

Primitive Send Error (Internal Interruption Error)

[Corrective Actions]

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-710 DL Link Establishment Received

034-713 Timeout-Transmission canceled

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

DL-Link Establishment Display Received (network link resetting)

DM of F=1 was received when waiting for link setting and link resetting.

[Fault Content]
Outgoing Call Timeout (T303 2nd Time)

[Detection Conditions]

[Detection Conditions]

DL-Link Establishment Display Received (network link resetting)

DM of F=1 was received when waiting for link setting and link resetting.

Outgoing Call Timeout (T303 2nd Time)

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-714 Line Disconnected-Timeout T305


[Error Type]

034-711 Waiting for link Timeout

Job Fail

[Error Type]

[Fault Content]

Job Fail

Disconnected Timeout (T305)

[Fault Content]

[Detection Conditions]

Link Establishment Wait Timeout

Link setup failed. T.200 timeout has occurred N.200 times when waiting for link connection or
reconnection.

Disconnected Timeout (T305)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

Link Establishment Wait Timeout

OF-14 FAX Card Fail

Link setup failed. T.200 timeout has occurred N.200 times when waiting for link connection or
reconnection.

034-715 Line Disconnected-Timeout 3082


[Error Type]

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
Disconnected Timeout (T308 2nd Time)

OF-14 FAX Card Fail

034-712 Internal Error (Interrupt)

[Detection Conditions]
Disconnected Timeout (T308 2nd Time)

[Error Type]
Job Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Troubleshooting
034-xxx FIP

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2010/08
2-496

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

Version 1.2

[Error Type]
Job Fail

[Fault Content]

No Available Channel

034-716 Connection Timeout (T313)

The channel was not allowed.

[Error Type]

[Detection Conditions]

Job Fail

[Fault Content]
Incoming Call Response Timeout (T313)

No Available Channel

The channel was not allowed.

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

[Detection Conditions]
Incoming Call Response Timeout (T313)

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

OF-14 FAX Card Fail

034-720 Timeout (60s,T330,309,301,310)


[Error Type]

OF-14 FAX Card Fail

Job Fail

034-717 Resume Timeout

[Fault Content]

[Error Type]

60sec Card Timer Timeout

T.330 Timeout (Response Message Timeout)

T.309 Timeout (Link Resetting Error)

T.301 Timeout (Response Message Timeout)

T.310 Timeout (Call, Response Message Timeout)

Job Fail

[Fault Content]
Resume Timeout (T318)

[Detection Conditions]
Resume Timeout (T318)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-718 Normal Disconnection


[Error Type]
Job Fail

[Detection Conditions]

60sec Card Timer Timeout

T.330 Timeout (Response Message Timeout)

T.309 Timeout (Link Resetting Error)

T.301 Timeout (Response Message Timeout)

T.310 Timeout (Call, Response Message Timeout)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

Connection Cut Off Or Resumed

034-721 Error (Format, Contents)

Normal Disconnection

[Detection Conditions]

Connection Cut Off Or Resumed

Normal Disconnection

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-719 No free and available lines

[Error Type]
Job Fail

[Fault Content]
Upper level primitive format error and content error.

[Detection Conditions]
Upper level primitive format error and content error.

[Corrective Actions]
Turn the power OFF then ON.

If the problem persists, check the SW version and upgrade it to the latest version.

034-725 L3 Task Internal Error

If the problem still persists, perform the following procedure to repair it.

[Error Type]

OF-14 Fax Card Fail

Job Fail

034-722 Suspension Timeout

[Fault Content]

[Error Type]

L3 Task Internal Error

Job Fail

[Detection Conditions]

[Fault Content]

Suspension Timeout

Suspension Confirmation Message Timeout

L3 Task Internal Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

Suspension Timeout

OF-14 FAX Card Fail

Suspension Confirmation Message Timeout

034-726 HD81501 I/F Buffer Busy

[Corrective Actions]

[Error Type]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

Job Fail

[Fault Content]
HD81501 I/F Buffer Busy

034-723 No Timer Assigned

[Detection Conditions]

[Error Type]

HD81501 I/F Buffer Busy

Job Fail

[Corrective Actions]

[Fault Content]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

No Timer Assigned

[Detection Conditions]

OF-14 FAX Card Fail

No Timer Assigned

034-727 No Reply for 3 sec. for 1300Hz

[Corrective Actions]

[Error Type]

Turn the power OFF then ON.

Job Fail

If the problem persists, check the SW version and upgrade it to the latest version.

[Fault Content]

If the problem still persists, perform the following procedure to repair it.

To 1,300Hz incoming call, the task did not respond for 3sec or more.

OF-14 Fax Card Fail

[Detection Conditions]

034-724 Illegal Sequence

To 1,300Hz incoming call, the task did not respond for 3sec or more.

[Error Type]

[Corrective Actions]

Job Fail

Turn the power OFF then ON.

[Fault Content]

If the problem persists, check the SW version and upgrade it to the latest version.

Abnormal Sequence (Self-Terminal ID Setting Mismatch)

If the problem still persists, perform the following procedure to repair it.

[Detection Conditions]

OF-14 Fax Card Fail

Abnormal Sequence (Self-Terminal ID Setting Mismatch)

034-728 Invalid Destination

[Corrective Actions]

[Error Type]

Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

Job Fail

OF-14 FAX Card Fail


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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034-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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[Fault Content]

[Corrective Actions]

Unable call the recipient because the specified dial number is incorrect.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]
Unable to call because the dial data is incorrect.

[Corrective Actions]
Check the dial number of the recipient again and retry the operation.

OF-14 FAX Card Fail

034-732 Fax Network Cut due to Timeout


[Error Type]
Job Fail

If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.

[Fault Content]

OF-14 Fax Card Fail

034-729 Line cut, In-Channel PB Send

F Network Cutoff Timeout

[Detection Conditions]
F Network Cutoff Timeout

[Error Type]
Job Fail

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

[Fault Content]
The line was disconnected during In-Channel PB Send.

[Detection Conditions]
The line was cut off during In-Channel PB Send.

[Corrective Actions]

Version 1.2

OF-14 FAX Card Fail

034-733 Incorrect Sequence,Call Status


[Error Type]
Job Fail

If the problem persists after installing the line, perform the following procedure to repair it.
OF-11 FAX Job Fail

[Fault Content]

034-730 In and out call conflict

Incorrect Sequence

Call status mismatch was detected.

[Error Type]
Job Fail

[Fault Content]
Conflict between outgoing and incoming calls.

[Detection Conditions]
Conflict between outgoing and incoming calls.
This occurs when the external/extension line kit is not installed properly.

[Corrective Actions]
Same as 034-508. (Check that the external/extension line kit is installed properly.)
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-11 FAX Job Fail

034-731 Fax Network Cut (Setup Error)


[Error Type]
Job Fail

[Fault Content]
Call setting cut off from network.

[Detection Conditions]
Call setting cut off from network.

[Detection Conditions]

Incorrect Sequence

Call status mismatch was detected.

[Corrective Actions]
If the problem persists after installing the line, perform the following procedure to repair it.
OF-11 FAX Job Fail

034-734 HI Task Internal Error


[Error Type]
Job Fail

[Fault Content]
HI Task Internal Error

[Detection Conditions]
HI Task Internal Error

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

034-735 Connect only to ISDN D Channel

[Corrective Actions]
Repeat the operation.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

OF-14 FAX Card Fail

[Fault Content]

034-739 Layer 1 not synchronized

Connect only to D Channel and receive

[Error Type]

[Detection Conditions]

Job Fail

Connect only to D Channel and receive.

[Fault Content]

[Corrective Actions]

Layer 1 Not Synchronized (Asynchronized Timer Timeout)

If the problem persists after installing the line, perform the following procedure to repair it.

[Detection Conditions]

OF-11 FAX Job Fail

Layer 1 Not Synchronized (Asynchronized Timer Timeout)

034-736 Wrong notice from fax network

[Corrective Actions]

[Error Type]

Repeat the operation.

Job Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-14 FAX Card Fail

Wrong message from network

034-740 Transmission of Frame Error

[Detection Conditions]

[Error Type]

Wrong message from network.

Job Fail

[Corrective Actions]

[Fault Content]

If the problem persists after installing the line, perform the following procedure to repair it.

Frame Transmssion Error (Frame Transmission Completion Timeout)

OF-11 FAX Job Fail

[Detection Conditions]

034-737 Incoming call response error

Frame Transmssion Error (Frame Transmission Completion Timeout)

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
Not selected for incoming call response.

OF-14 FAX Card Fail

[Detection Conditions]

034-741 Unable to Send Frame

Not selected for incoming call response.

[Error Type]

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
Unable to send frame. (Frame transmission retry exceeded the limit.)

OF-14 FAX Card Fail

034-738 Layer 1 Start Up Error


[Error Type]
Job Fail

[Detection Conditions]
Unable to send frame. (Frame transmission retry exceeded the limit.)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
Layer 1 Startup Error (Startup Timeout)

[Detection Conditions]
Layer 1 Startup Error (Startup Timeout)
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

OF-14 FAX Card Fail

034-742 Frame Send Underrun Detected


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Troubleshooting
034-xxx FIP
[Error Type]
Job Fail

[Fault Content]
Frame Transmission Underrun Detected

[Detection Conditions]
Frame Transmission Underrun Detected

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-743 Abnormal frame-sending DMA


[Error Type]
Job Fail

[Fault Content]
Frame Send DMA was abnormally terminated.

[Detection Conditions]
Frame Send DMA was abnormally terminated.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-744 Unacceptable Channel


[Error Type]
Job Fail

[Fault Content]
The Channel was not allowed.

[Detection Conditions]
The Channel was not allowed.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-745 Outgoing call to channel set


[Error Type]
Job Fail

[Fault Content]
Outgoing call to channel set

[Detection Conditions]
Outgoing call to channel set

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-746 No usable lines


[Error Type]
Job Fail

[Fault Content]
No Available Line

[Detection Conditions]
No Available Line

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-747 Switching equipment congestion


[Error Type]
Job Fail

[Fault Content]
Switching Equipment Congestion

[Detection Conditions]
Switching Equipment Congestion

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-748 Specified line cannot be used


[Error Type]
Job Fail

[Fault Content]
Specified Channel Not Allowed

[Detection Conditions]
Specified Channel Not Allowed

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-749 Network Conjestion Error


[Error Type]
Job Fail

[Fault Content]

[Corrective Actions]

Others (Network Congestion)

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Others (Network Congestion)

034-753 Destination not responding

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

[Error Type]
Job Fail

[Fault Content]

034-750 Network Error

Remote User Not Responding

[Error Type]

[Detection Conditions]

Job Fail

Remote User Not Responding

[Fault Content]

[Corrective Actions]

Network Error

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Network Error

034-754 No response from Destination

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

[Error Type]
Job Fail

[Fault Content]

034-751 Temporary Network Error

No response from remote user to call

[Error Type]

[Detection Conditions]

Job Fail

No response from remote user to call

[Fault Content]

Temporary Network Error

Temporary Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Temporary Network Error

034-755 Destination rejecting call

Temporary Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-752 Destination terminal busy


[Error Type]

[Fault Content]
Remote Terminal Rejected Transmission

[Detection Conditions]
Remote Terminal Rejected Transmission

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
Remote Terminal Busy

[Detection Conditions]

OF-14 FAX Card Fail

034-756 Destination Faulty

Remote Terminal Busy


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-501

034-xxx FIP

Troubleshooting

Troubleshooting
034-xxx FIP
[Error Type]
Job Fail

[Fault Content]
Remote Terminal Failure

[Detection Conditions]
Remote Terminal Failure

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-757 Others (Normal, Semi-normal)


[Error Type]
Job Fail

[Fault Content]
Others (Normal, Semi-Normal Class)

[Detection Conditions]
Others (Normal, Semi-Normal Class)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-758 Incorrect Destination Fax Dial No


[Error Type]
Job Fail

[Fault Content]
Missing Number Or Dial Error

[Detection Conditions]
Missing Number Or Dial Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-759 No Relay Network Route


[Error Type]
Job Fail

[Fault Content]
No Relay Network Route

[Detection Conditions]
No Relay Network Route

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-502

Version 1.2

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-760 No Line To Destination


[Error Type]
Job Fail

[Fault Content]
No Route to Remote Terminal

[Detection Conditions]
No Route to Remote Terminal

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-761 Incorrect Format Destination Fax No.


[Error Type]
Job Fail

[Fault Content]
Invalid Number Format (Incomplete Number)

[Detection Conditions]
Invalid Number Format (Incomplete Number)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-762 Facility rejected


[Error Type]
Job Fail

[Fault Content]
Facility Rejected

[Detection Conditions]
Facility Rejected

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-763 Com. Capability disallowed


[Error Type]
Job Fail

[Fault Content]

[Detection Conditions]

Communication Capability Not Allowed

Specified Communication Capability Not Defined

[Detection Conditions]

[Corrective Actions]

Communication Capability Not Allowed

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-767 Selected mode not implemented


[Error Type]

034-764 Com. Capability not configured

Job Fail

[Error Type]

[Fault Content]

Job Fail

Specified Channel Type Not Defined

[Fault Content]

[Detection Conditions]

Communication Capability Not Configured

Specified Channel Type Not Defined

[Detection Conditions]

[Corrective Actions]

Communication Capability Not Configured

Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-768 Restricted Digital Info. Only


[Error Type]

034-765 Error by service,feature limit

Job Fail

[Error Type]

[Fault Content]

Job Fail

Restricted Digital Information Only

[Fault Content]

Others (Service provided not allowed)

Other resources cannot be used.

Facility requested not subscribed.

[Detection Conditions]
Restricted Digital Information Only

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

[Detection Conditions]

Others (Service provided not allowed)

OF-14 FAX Card Fail

Other resources cannot be used.

034-769 Error by service, feature

Facility requested not subscribed.

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-766 Selected com. not implemented


[Error Type]
Job Fail

[Fault Content]

Others (Service not provided)

A facility not provided was requested.

[Detection Conditions]

Others (Service not provided)

A facility not provided was requested.

[Fault Content]
Specified Communication Capability Not Defined
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-503

034-xxx FIP

Troubleshooting

Troubleshooting
034-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-504

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-770 Reply to status query


[Error Type]
Job Fail

[Fault Content]
Reply to Status Query

[Detection Conditions]
Reply to Status Query

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-771 Access information discarded


[Error Type]
Job Fail

[Fault Content]
Fax Information Discarded

[Detection Conditions]
Fax Information Discarded

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-772 Inter-working connection error


[Error Type]
Job Fail

[Fault Content]
Others (Inter-related Connections)

[Detection Conditions]
Others (Inter-related Connections)

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,

Version 1.2

[Fault Content]
Invalid Dial No. Specified

[Detection Conditions]
Invalid Dial No. Specified

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

034-774 Invalid Line Specified


[Error Type]
Job Fail

[Fault Content]
Invalid Channel No. Specified

[Detection Conditions]
Invalid Channel No. Specified

[Corrective Actions]
Repeat the operation.

034-775 Others (Invalid Message Class)


[Error Type]
Job Fail

[Fault Content]
Others (Invalid Messages)

[Detection Conditions]
Others (Invalid Messages)

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

034-776 Insufficient Required Info.


[Error Type]
Job Fail

[Fault Content]
Insufficient Information

[Detection Conditions]
Insufficient Information

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

034-773 Invalid Dial No. Specified

034-777 Undefined Message Type

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Error Type]

Message Type Undefined

[Detection Conditions]

Job Fail

[Fault Content]

Message Type Undefined

[Corrective Actions]

Call status inconsistent with message.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

Call status inconsistent with message.

[Corrective Actions]

034-778 Incorrect Message or Type


[Error Type]
Job Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-782 Error cleared due to timeout


[Error Type]

Call status inconsistent with message, or message type undefined.

[Detection Conditions]

Job Fail

[Fault Content]

Call status inconsistent with message, or message type undefined.

[Corrective Actions]

Error cleared due to timeout.

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

Error cleared due to timeout.

[Corrective Actions]

034-779 No information, or not defined


[Error Type]
Job Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-783 Other Errors (Operation, etc)


[Error Type]

No information or it is undefined.

[Detection Conditions]

Job Fail

[Fault Content]

No information or it is undefined.

[Corrective Actions]

Other Errors (Operational Errors etc.)

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

Other Errors (Operational Errors etc.)

[Corrective Actions]

034-780 Invalid Information


[Error Type]
Job Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-784 Destination No. Changed


[Error Type]

Invalid Information

[Detection Conditions]

Job Fail

[Fault Content]

Invalid Information

[Corrective Actions]

Remote Terminal Number Changed

[Detection Conditions]

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

Remote Terminal Number Changed

[Corrective Actions]

034-781 Call Status, Message Mismatch


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

If the problem persists, perform the following procedure to repair it.


2010/08
2-505

034-xxx FIP

Troubleshooting

Troubleshooting
034-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-506

OF-14 FAX Card Fail

[Detection Conditions]

034-785 Incompatible destination


[Error Type]

Show Other Causes

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
Terminal Attributes Incompatible

[Detection Conditions]
Terminal Attributes Incompatible

OF-14 FAX Card Fail

034-789 G4 Presentation Illegal Event


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Version 1.2

[Fault Content]

CG Conversion Timeout

OF-14 FAX Card Fail

(G4) Presentation received an illegal event.

034-786 Call identity not in use

[Detection Conditions]

[Error Type]

CG Conversion Timeout

(G4) Presentation received an illegal event.

Job Fail

[Fault Content]
Call ID Not In Use

[Detection Conditions]
Call ID set was not in use.

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-787 Call identity in use


[Error Type]
Job Fail

[Fault Content]
Call ID In Use

[Detection Conditions]
Call ID set was in use.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

034-788 Show other causes


[Error Type]
Job Fail

[Fault Content]
Show Other Causes

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

034-790 Line 0 (Ext) not connected


[Error Type]
Job Fail

[Fault Content]
Channel 0 Extension Not Connected

[Detection Conditions]
Channel 0 Extension Not Connected

[Corrective Actions]
Check the channel 0 extension line connection and install it correctly.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

034-791 Line 1 not connected


[Error Type]
Job Fail

[Fault Content]
Channel 1 External Line Not Connected

[Detection Conditions]
Channel 1 External Line Not Connected

[Corrective Actions]
Check the channel 1 external line connection and install it correctly.
If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

[Fault Content]

034-792 Line 2 not connected


[Error Type]

Channel 5 Not Connected

[Detection Conditions]
Channel 5 Not Connected

Job Fail

[Fault Content]

[Corrective Actions]
Check the channel 5 external line connection and install it correctly.

Channel 2 Not Connected

[Detection Conditions]
Channel 2 Not Connected

[Corrective Actions]
Check the channel 2 external line connection and install it correctly.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-796 Dial Error (Incorrect Fax No. 2)


[Error Type]
Job Fail

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

[Fault Content]

034-793 Line 3 not connected


[Error Type]

There was incorrect (illegal) data in the dial data.

[Detection Conditions]
There was incorrect (illegal) data in the dial data.

Job Fail

[Fault Content]

[Corrective Actions]
Dial again and then repeat the operation.

Channel 3 Not Connected

[Detection Conditions]
Channel 3 Not Connected

[Corrective Actions]
Check the channel 3 external line connection and install it correctly.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

034-797 Communication Parameter Error


[Error Type]
Job Fail

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

[Fault Content]

034-794 Line 4 not connected


[Error Type]

The Job Error Communication Option parameter has an error.

[Detection Conditions]
The Job Error Communication Option parameter has an error.

Job Fail

[Fault Content]

[Corrective Actions]
Turn the power OFF then ON.

Channel 4 is Not Connected

[Detection Conditions]
Channel 4 is Not Connected

[Corrective Actions]
Check the channel 4 external line connection and install it correctly.
If the problem persists, perform the following procedure to repair it.

If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

034-798 Data Parameter Error


[Error Type]
Job Fail

OF-14 FAX Card Fail

034-795 Line 5 not connected

[Fault Content]
The Job Error Communication Data parameter has an error.

[Error Type]
Job Fail

[Detection Conditions]
The Job Error Communication Data parameter has an error.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-507

034-xxx FIP

Troubleshooting

Troubleshooting
034-xxx FIP
[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

034-799 Auto Dial without dial data


[Error Type]
Job Fail

[Fault Content]
Auto Dial was started but there was no dial data.

[Detection Conditions]
Auto Dial was started but there was no dial data.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

2010/08
2-508

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

OF-14 FAX Card Fail

035-550 Downloader Fail

035-702 Destination Receive Rejected

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]
An error has occurred during the process of writing data to the FaxG3-ROM. (During DLD method)

[Fault Content]

DCN was received for NSS/DTC.

An error was detected when writing data to the FaxG3-ROM

DCN received.

Not able to carry out normal operation because ROM content is missing.

[Detection Conditions]

[Detection Conditions]

[Corrective Actions]
Retry job. If retry failed, replace the FaxG3-ROM and perform VerUP operation on the DLD method
again.

035-700 Modem faulty

DCN was received for NSS/DTC. Transmission was rejected due to remote machine Selective
Reception function, etc.

DCN received.

[Corrective Actions]
Repeat the operation.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

[Fault Content]

CS is not turned OFF at modem control.

HDLC frame sending error.

OF-14 FAX Card Fail

035-703 DCN Receive at Phase B Send


[Error Type]
Job Fail

[Detection Conditions]

CS is not turned OFF at modem control. It is determined as SC Board (modem) failure.

[Fault Content]

HDLC frame sending error.

DCN detected at PHASE-B Sending.

DCN received.

[Corrective Actions]
Repeat the operation.

[Detection Conditions]

Replace the SC Board (modem).

DCN detected at PHASE-B Sending.

If the problem persists, perform the following procedure to repair it.

DCN received.

OF-14 FAX Card Fail

[Corrective Actions]
Repeat the operation.

035-701 T1 Transmission Timeout

If the problem persists, perform the following procedure to repair it.

[Error Type]
Job Fail

[Fault Content]

Sending T1 T.O.

T1 timed out in sending operation. (FX)

At sending, DIS was not sent after the conversation request from the remote machine has failed.

OF-14 FAX Card Fail

035-704 Destination Polling Error


[Error Type]
Job Fail

[Fault Content]

[Detection Conditions]

The sending terminal does not have the polling function.

Sending T1 T.O.

No sending capability in the remote machine.

T1 timed out in sending operation. (FX)

[Detection Conditions]

At sending, DIS was not sent after the conversation request from the remote machine has failed.

The sending terminal does not have the polling function. No polling documents are set in place.

No sending capability in the remote machine. The polling remote machine has no sending
capability. No stored document.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-509

035-xxx FIP

Troubleshooting

Troubleshooting
035-xxx FIP
[Corrective Actions]

Data received without a password/a mismatch of passwords, or a mismatch of the Selective


Reception No.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

[Detection Conditions]
Data received without a password/a mismatch of passwords, or a mismatch of the Selective
Reception No.

035-705 DCS/NSS Resend Exceeded


[Error Type]

Password mismatch.

Job Fail

[Fault Content]
No response after NSS was sent out three times, or DCN was detected.

DCS/NSS resending exceeded the limit.

DCN received.

Transmission from a sender other than Selective Transmission users.

[Corrective Actions]
Repeat the operation.
Password mismatch. Transmission from a sender other than Selective Transmission users.
If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

No response after NSS was sent out three times, or DCN was detected. Receiving terminal failure.
SC Board (modem) failure. NCU Board failure. The remote machine disconnected the line while
receiving NSS (DCN).

DCS/NSS resending exceeded the limit.

DCN received.

[Corrective Actions]

Version 1.2

[Fault Content]

Repeat the operation.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-510

OF-14 FAX Card Fail

035-708 Post-message resend exceeded


[Error Type]
Job Fail

[Fault Content]

No response after the post command was sent out three times, or DCN was received as a response
to the post command.

If the problem persists, perform the following procedure to repair it.

Post message resending exceeded the limit.

OF-14 FAX Card Fail

DCN received.

Repeat the operation.

035-706 Fallback Error


[Error Type]

[Detection Conditions]

Job Fail

No response after post command is sent out three times, or DCN received as a response of the post
command.
Poor line quality.

[Fault Content]

Receiving terminal failure.

Fallback is not available at NSS sending.

SC Board (modem) failure.

Fallback Error.

Fallback Error. Waiting for auto resend.

NCU Board failure.

Post message resending exceeded the limit.

[Detection Conditions]

DCN received.

Fallback is not available at NSS sending.

[Corrective Actions]

Fallback Error.

Repeat the operation.

Fallback Error. Waiting for auto resend.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-707 Wrong Password/Receive Banned


[Error Type]
Job Fail

OF-14 FAX Card Fail

035-709 RTN Receive


[Error Type]
Job Fail

[Fault Content]

RTN received.

RTN was received at G3 sending.

[Detection Conditions]

[Fault Content]

RTN received. Poor line quality. Receiving terminal failure.


SC Board (modem) failure.

No commands after NSC is sent out three times (NSS or DCS).

[Detection Conditions]

NCU Board failure.

No commands after NSC is sent out three times (NSS or DCS).

RTN was received at G3 sending.

Password mismatch. No polling document at the destination side. Jam.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Repeat the operation.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

035-710 PIN Receive

035-713 T2 timeout after sending FTT

[Error Type]

[Error Type]

Job Fail

[Fault Content]

Job Fail

[Fault Content]

PIN received.

[Detection Conditions]

No response to NSS/DCS was returned from the remote machine after FTT was sent.

[Detection Conditions]

PIN received. Poor line quality.

No response to NSS/DCS was returned from the remote machine after FTT was sent. Sending
machine failure. SC Board failure.

Operator was called from the recipient machine.


Receiving terminal failure. SC Board (modem) failure.

[Corrective Actions]

NCU Board failure.

Repeat the operation.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Repeat the operation.


If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-711 DCN Receive at Phase D


[Error Type]
Job Fail

OF-14 FAX Card Fail

035-714 DCN Received after NSC/DTC


[Error Type]
Job Fail

[Fault Content]

DCN was received after NSC/DTC was sent.

[Fault Content]

DCN was received.

At PHASE-D, DCN/invalid command was received.

[Detection Conditions]

DCN was received.

DCN was received after NSC/DTC was sent. Password mismatch. No polling document at the
destination side. Jam.

At PHASE-D, DCN/invalid command was received. Sending machine failure.

DCN was received.

[Corrective Actions]

[Detection Conditions]
DCN was received.

Repeat the operation.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Repeat the operation.

OF-14 FAX Card Fail

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

035-712 No response after 3 NSC

035-715 Wrong Password-Polling Error


[Error Type]
Job Fail

[Error Type]
Job Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-511

035-xxx FIP

Troubleshooting

Troubleshooting
035-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-512

[Fault Content]
Polling error due to password mismatch.

[Detection Conditions]
Polling error due to mismatch of password.

Version 1.2
T1 timed out in receiving operation.

[Detection Conditions]

Receive PHASE-B T1 T.O.

T1 timed out in receiving operation.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Repeat the operation.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

035-716 No past message-T2 Timeout

035-719 Busy tone detected at Phase-B

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

No post messages.

T2 timed out.

[Fault Content]
At receive PHASE-B, busy tone was detected.

[Detection Conditions]
At receive PHASE-B, busy tone was detected.

[Detection Conditions]

No post messages. Sending machine failure. Poor line quality. SC Board (modem) failure. NCU
Board failure.

T2 timed out. Command timer timeout on the terminal receiving T.30.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-717 RTN Send


[Error Type]
Job Fail

OF-14 FAX Card Fail

035-720 Unable to receive by remote


[Error Type]
Job Fail

[Fault Content]

The data of NSF/DIS and NSC/DTC was invalid.

No receiving capability in the remote machine.

[Fault Content]

[Detection Conditions]

RTN sent.

The data of NSF/DIS and NSC/DTC was invalid. No remote machine compatibility.

RTN was sent when G3 was received.

No receiving capability in the remote machine. No DIS, NSF, NSC, and DTC capabilities. Memory
full, etc.

[Detection Conditions]

RTN sent. Poor line quality. SC Board (modem) failure. NCU Board failure.

RTN was sent when G3 was received.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-14 FAX Card Fail

Repeat the operation.


If the problem persists, perform the following procedure to repair it.

035-721 DCN Received at Phase B

OF-14 FAX Card Fail

[Error Type]

035-718 Receive T1 Timeout


[Error Type]
Job Fail

[Fault Content]

Receive PHASE-B T1 T.O.

Job Fail

[Fault Content]

At receive PHASE-B, DCN was detected.

DCN was received.

[Detection Conditions]

[Detection Conditions]

At receive PHASE-B, DCN was detected. No remote machine compatibility.

DCN was received after FTT had been sent. Sending machine failure. Poor line quality.

DCN was received.

DCN was received.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Repeat the operation.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

035-722 Wrong frame length of 300bps

035-725 Remote has no Mailbox/Relay

[Error Type]

[Error Type]

Job Fail

[Fault Content]
The frame length exceeded 3.45sec (300bps command/response).

[Detection Conditions]
The frame length exceeded 3.45sec (300bps command/response). Remote machine failure.

[Corrective Actions]
Repeat the operation.

Job Fail

[Fault Content]

The remote machine did not have the Mailbox or Relay communication function.

The remote machine did not support Relay Broadcast.

No mailbox function in the remote machine. (Mailbox type by FX)

[Detection Conditions]

Check the remote machine.


If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-723 No CD after receiving flag

The remote machine did not support Relay Broadcast.

No mailbox function in the remote machine. (Mailbox type by FX)

[Corrective Actions]
Repeat the operation.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

[Fault Content]
After the flag was accepted, CD was not received within 3min.

[Detection Conditions]
CD has not come within 3min after a flag had been accepted. Remote machine failure.

[Corrective Actions]
Repeat the operation.
Check the remote machine.

OF-14 FAX Card Fail

035-726 PhaseC cannot receive-10 secs


[Error Type]
Job Fail

[Fault Content]
At PHASE-C, training cannot be received within 10sec.

[Detection Conditions]
At PHASE-C, training cannot be received within 10sec. Poor line quality. SC Board (modem) failure.
NCU Board failure.

If the problem persists, perform the following procedure to repair it.


OF-14 FAX Card Fail

035-724 DCN Receive after sending FTT

[Corrective Actions]
Repeat the operation.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Job Fail

[Fault Content]

DCN was received after FTT was sent.

DCN was received.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

For the Secure or Relay communication, the remote machine did not support the function. Remote
machine failure (no sending capability).

OF-14 FAX Card Fail

035-727 50% Error during G3 Receive


[Error Type]
Job Fail

2010/08
2-513

035-xxx FIP

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Troubleshooting
035-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-514

Version 1.2

[Fault Content]

035-730 No CS with Phase-C High Speed

PHASE-C error exceeded the limit.

[Error Type]

While receiving G3 image information, 50% or more decode error occurred when 148mm was
received.

[Detection Conditions]

Job Fail

[Fault Content]

At PHASE-C, CS has not come from a high-speed modem.

The CS of the modem did not turn ON as a response to the RS request at command sending
operation.

The CS of the modem did not turn ON as a response to the RS request during training at high
speed.

Repeat the operation.

HDLC frame sending error

If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

OF-14 FAX Card Fail

At PHASE-C, CS has not come from a high-speed modem. SC Board (modem) failure.

The CS of the modem did not turn ON as a response to the RS request at command sending
operation.

The CS of the modem did not turn ON as a response to the RS request during training at high
speed.

HDLC frame sending error

PHASE-C error exceeded the limit. Poor line quality. SC Board (modem) failure. NCU Board failure.

While receiving G3 image information, 50% or more decode error occurred when 148mm was
received.

[Corrective Actions]

035-728 C EOL cannot receive in 10 sec


[Error Type]
Job Fail

[Fault Content]

At PHASE-C, EOL cannot be received within 10sec.

The system did not detect a normal line within 1min after it started to receive G3 image information.

When receiving G3 image information, the system did not detect EOL within 13sec (Default).

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

OF-14 FAX Card Fail

At PHASE-C, EOL cannot be received within 10sec. Sending machine failure. Poor line quality. SC
Board (modem) failure. NCU Board failure.

035-731 Fax V.8 Error

The system did not detect a normal line within 1min after it started to receive G3 image information.

[Error Type]

While receiving G3 image information, the system did not detect EOL within 13sec (Default).

[Corrective Actions]

Job Fail

[Fault Content]

Repeat the operation.

V.8 Parameter N.G

If the problem persists, perform the following procedure to repair it.

V.8 error.

OF-14 FAX Card Fail

[Detection Conditions]

035-729 Carrier Down Detected

V.8 Parameter N.G

[Error Type]

V.8 error.

Job Fail

[Fault Content]
Carrier broken.

[Detection Conditions]
Carrier broken. While receiving the image information, T2 timeout occurred after the carrier was
broken. Dropout occurred.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-732 Fax V.34 PCH CD Off


[Error Type]
Job Fail

[Fault Content]
V.34 P-CH CD OFF

[Detection Conditions]

[Corrective Actions]

V.34 P-CH CD OFF

Repeat the operation.


If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

OF-14 FAX Card Fail

Repeat the operation.


If the problem persists, perform the following procedure to repair it.

035-736 No reply DCN after sending CTC

OF-14 FAX Card Fail

[Error Type]

035-733 Fax V.34 C/PCH CS None

Job Fail

[Error Type]

[Fault Content]

No response to the CTC sent, or DCN was received.

[Fault Content]

Job Fail

DCN was received.

V.34 C/P-CH CS None

[Detection Conditions]

HDLC frame sending error

No response to the CTC sent, or DCS was received. Poor line quality. SC Board (modem) failure.
NCU Board failure.

DCN was received.

[Detection Conditions]

V.34 C/P-CH CS None

[Corrective Actions]

HDLC frame sending error

Repeat the operation.

[Corrective Actions]

If the problem persists, perform the following procedure to repair it.

Repeat the operation.

OF-14 FAX Card Fail

If the problem persists, perform the following procedure to repair it.

035-737 No reply DCN after sending EOR

OF-14 FAX Card Fail

035-734 Polling ERR at Remote Step V8

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

[Fault Content]
No document for polling at remote Step V.8.

[Detection Conditions]
There was no document for polling at the remote machine at Step V.8. Polling send operation error
in the remote machine.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.

No response to the EOR sent, or DCN was received.

CTC/EOR resending exceeded the limit.

DCN was received.

[Detection Conditions]

No response to the EOR sent, or DCN received. Poor line quality. SC Board (modem) failure. NCU
Board failure.

CTC/EOR resending exceeded the limit.

DCN was received.

[Corrective Actions]

OF-14 FAX Card Fail

Repeat the operation.

035-735 No Doc. in Polling Box Step V8

If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-14 FAX Card Fail

Job Fail

035-738 No reply DCN after sending RR

[Fault Content]

[Error Type]

Polling was requested when there was no document for polling in Step V.8.

Job Fail

[Detection Conditions]
Polling was requested when there was no document for polling in V.8 procedure. Remote machine
operation error, self terminal polling send setting error.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

[Fault Content]

2010/08
2-515

No response to the RR sent, or DCN was received at RR.

035-xxx FIP

Troubleshooting

Troubleshooting
035-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-516

DCN was received.

Version 1.2

[Detection Conditions]

[Detection Conditions]

ECM PHASE-C Flag Timer Timeout [ECM]

No response to the RR sent, or DCN received at RR. Remote machine failure.

Timeout between the frames in ECM. Timeout between the data frames.

DCN was received.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Repeat the operation.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

035-739 Fax T5 Timeout

035-742 EOR Send or Receive


[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]

Responded with ERR [ECM] after ECM EOR was sent.

15sec passed without MCF.

EOR-Q was received when ECM was received.

T5 timeout.

[Detection Conditions]

[Detection Conditions]

Responded with ERR [ECM] after ECM EOR was sent. Poor line quality.

T5sec has passed without MCF. Remote machine failure.

EOR-Q was received when ECM was received.

T5 timeout.

[Corrective Actions]

[Corrective Actions]

Repeat the operation.

Repeat the operation.

If the problem persists, perform the following procedure to repair it.

If the problem persists, perform the following procedure to repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

035-740 Sending stopped after EOR Send


[Error Type]
Job Fail

[Fault Content]

Sending was aborted after EOR was sent.

EOR-Q was sent at ECM sending.

[Detection Conditions]

035-743 Remote cannot receive SUB.


[Error Type]
Job Fail

[Fault Content]
The receiving terminal does not support the SUB function.

[Detection Conditions]
The receiving terminal does not support the SUB function.

[Corrective Actions]

Sending was aborted after EOR was sent. Poor line quality. SC (modem) Board. NCU Board failure.

Repeat the operation.

EOR-Q was sent at ECM sending.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-741 ECM Phase C Flag Timeout


[Error Type]
Job Fail

[Fault Content]

ECM PHASE-C Flag Timer Timeout [ECM]

Timeout between the frames in ECM.

OF-14 FAX Card Fail

035-744 Remote cannot receive password


[Error Type]
Job Fail

[Fault Content]
The receiving terminal does not support the PWD function.

[Detection Conditions]
The receiving terminal does not support the PWD function.

[Corrective Actions]

Congestion tone was detected during dialing (===). CT2 was detected.

Repeat the operation.

Busy tone was detected after dialing. BT1 was detected.

If the problem persists, perform the following procedure to repair it.

Busy tone was detected after dialing. BT2 was detected.

OF-14 FAX Card Fail

Congestion tone was detected after dialing. CT1 was detected.

035-745 PTX has no SEP capability


[Error Type]
Job Fail

[Fault Content]
The PTX machine does not support the SEP function.

[Detection Conditions]
The PTX machine does not support the SEP function.

Congestion tone was detected after dialing. CT2 was detected.

The system could not detect dial tone before dialing. (PBX) DT was not detected.

Busy tone was detected before dialing. (PBX) BT was not detected.

Congestion tone was detected before dialing. (PBX) CT was detected.

Busy tone was detected after dialing. (PBX) BT was not detected.

Congestion tone was detected after dialing. (PBX) CT was detected.

[Detection Conditions]

Busy. Dial tone was not detected. Busy tone was detected. Time exceeded by 35sec.

[Corrective Actions]

The system could not detect dial tone before dialing. DT1 was not detected.

Repeat the operation.

Busy tone was detected before dialing. BT1 was detected.

If the problem persists, perform the following procedure to repair it.

Busy tone was detected before dialing. BT2 was detected.

OF-14 FAX Card Fail

Congestion tone was detected before dialing. Switch Board was busy. CT1 was detected.

Congestion tone was detected before dialing. CT2 was detected.

The system could not detect dial tone during dialing ( = ). DT1 was not detected.

Busy tone was detected during dialing (=). BT1 was detected.

Busy tone was detected during dialing (=). BT2 was detected.

Congestion tone was detected during dialing (=). CT1 was detected.

Congestion tone was detected during dialing (=). CT2 was detected.

035-746 Busy-Cannot detect dial tone


[Error Type]
Job Fail

[Fault Content]

Busy

The system could not detect dial tone before dialing. DT1 was not detected.

Busy tone was detected before dialing. BT1 was detected.

Busy tone was detected before dialing. BT2 was detected.

Congestion tone was detected before dialing. Switch Board was busy. CT1 was detected.

Congestion tone was detected before dialing. CT2 was detected.

The system could not detect dial tone during dialing (=). DT1 was not detected.
This could happen when an external line was used with 0 signal sent from the PBX.

Busy tone was detected during dialing (=). BT1 was detected.

Busy tone was detected during dialing (=). BT2 was detected.

Congestion tone was detected during dialing (=). CT1 was detected.

Congestion tone was detected during dialing (=). CT2 was detected.

The system could not detect 2nd dial tone during dialing (==). DT2 was not detected.

Busy tone was detected during dialing (==). BT1 was detected.

Busy tone was detected during dialing (==). BT2 was detected.

Congestion tone was detected during dialing (==). CT1 was detected.

Congestion tone was detected during dialing (==). CT2 was detected.

The system could not detect 3rd dial tone during dialing (====). DT3 was not detected.

Busy tone was detected during dialing (===). BT1 was detected.

Busy tone was detected during dialing (===). BT2 was detected.

Congestion tone was detected during dialing (===). CT1 was detected.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

This could happen when an external line was used with 0 signal sent from the PBX.

The system could not detect 2nd dial tone during dialing (==). DT2 was not detected.

Busy tone was detected during dialing (==). BT1 was detected.

Busy tone was detected during dialing (==). BT2 was detected.

Congestion tone was detected during dialing (==). CT1 was detected.

Congestion tone was detected during dialing (==). CT2 was detected.

The system could not detect 3rd dial tone during dialing (====). DT3 was not detected.

Busy tone was detected during dialing (===). BT1 was detected.

Busy tone was detected during dialing (===). BT2 was detected.

Congestion tone was detected during dialing (===). CT1 was detected.

Congestion tone was detected during dialing (===). CT2 was detected.

Busy tone was detected after dialing. BT1 was detected.

Busy tone was detected after dialing. BT2 was detected.

Congestion tone was detected after dialing. CT1 was detected.

Congestion tone was detected after dialing. CT2 was detected.

The system could not detect dial tone before dialing. (PBX) DT was not detected.

Busy tone was detected before dialing. (PBX) BT was not detected.

Congestion tone was detected before dialing. (PBX) CT was detected.

Busy tone was detected after dialing. (PBX) BT was not detected.

2010/08
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035-xxx FIP

Troubleshooting

Troubleshooting
035-xxx FIP

Congestion tone was detected after dialing. (PBX) CT was detected.

[Corrective Actions]

Check the Switch Board.

Check the circuit condition.

Check the call conditions of the external line ("0" call).


If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-747 Abort while dialing


[Error Type]
Job Fail

[Fault Content]
Aborted during dialing (Operation was aborted with the Stop button.)

[Detection Conditions]
Aborted during dialing (Operation was aborted with the Stop button.)

[Corrective Actions]
Repeat the operation.

035-748 Abort during transmission


[Error Type]
Job Fail

[Fault Content]
Aborted during transmission (Operation was aborted with the Stop button.)

[Detection Conditions]
Aborted during transmission (Operation was aborted with the Stop button.)

[Corrective Actions]
Repeat the operation.

035-749 No reply from remote station


[Error Type]
Job Fail

[Fault Content]

Busy with no response (Redial exceeded limit)

The remote machine did not respond after dialing.

[Detection Conditions]

Busy with no response (Redial exceeded limit)

The remote machine did not respond after dialing. CED and DIS were not detected.

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-750 Power Off during transmission

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

[Error Type]
Job Fail

[Fault Content]
An error due to Power OFF during transmission.

[Detection Conditions]
An error due to Power OFF during transmission. The power has turned OFF. System reset has
occurred.

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

035-751 Doc. send operation canceled


[Error Type]
Job Fail

[Fault Content]
The Stop key was pressed when a document was being sent.

[Detection Conditions]
The Stop key was pressed when a document was being sent.

[Corrective Actions]
Repeat the operation.

035-752 No. of Job Restriction Error


[Error Type]
Job Fail

[Fault Content]
No. of Jobs Restricted Error

[Detection Conditions]
No. of Jobs Restricted Error

[Corrective Actions]
Repeat the operation.
If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail

035-753 Fax Memory Full


[Error Type]
Job Fail

[Fault Content]
Image information memory full (file full, append record error)

[Detection Conditions]
This occurs when receiving Fax of 999 sheets or more. Image information memory full (file full,
append record error)

035-757 No Receive Page

[Corrective Actions]
This occurs when receiving 999 sheets or more. Ask the sender to separate the document into
several batches for sending.

035-754 File management memory full

[Error Type]
Job Fail

[Fault Content]

[Error Type]
Job Fail

No received page

[Detection Conditions]

[Fault Content]
File Management Area Full

No received page

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON.

File Management Area Full

If the problem persists, check the SW version and upgrade it to the latest version.

[Corrective Actions]

If the problem still persists, perform the following procedure to repair it.

Turn the power OFF then ON.


If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

035-755 File Add Page Error

OF-14 Fax Card Fail

035-758 No specified file or page


[Error Type]
Job Fail

[Fault Content]

[Error Type]
Job Fail

No specifed file or page.

[Detection Conditions]

[Fault Content]
File Append Record Error

No specifed file or page.

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON.

File Append Record Error

If the problem persists, check the SW version and upgrade it to the latest version.

[Corrective Actions]

If the problem still persists, perform the following procedure to repair it.

Turn the power OFF then ON.


If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

035-756 Cannot add page

OF-14 Fax Card Fail

035-759 No specified job


[Error Type]
Job Fail

[Fault Content]

[Error Type]
Job Fail

No appropriate job when the transmission reservation was cleared.

[Detection Conditions]

[Fault Content]
No additional file

No appropriate job when the transmission reservation was cleared.

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON.

No additional file

If the problem persists, check the SW version and upgrade it to the latest version.

[Corrective Actions]

If the problem still persists, perform the following procedure to repair it.

Turn the power OFF then ON.


If the problem persists, check the SW version and upgrade it to the latest version.

OF-14 Fax Card Fail

035-760 File common processing error

If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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035-xxx FIP

Troubleshooting

Troubleshooting
035-xxx FIP

2010/08
2-520

[Error Type]
Job Fail

[Fault Content]

Invalid File

File error - Timeout occurred during COMM file access.


Or, the File Handler did not send an error code when an error has occurred.

[Detection Conditions]

Invalid File

File error - Timeout occurred during COMM file access.


Or, the File Handler did not send an error code when an error has occurred.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

035-761 File other processing error


[Error Type]
Job Fail

[Fault Content]
Other File Errors

[Detection Conditions]
Other File Errors

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail

035-762 Line cut during ISDN


[Error Type]
Job Fail

[Fault Content]

Line was cut off when establishing link.

The line has been cut off during transmission. (Error only for ISDN)

[Detection Conditions]

Line was cut off when establishing link.

The line has been cut off during transmission. (Error only for ISDN)

[Corrective Actions]
Check the self-terminal status and line status, then perform the operation again. If the problem
persists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

036-500 Illegal PDRP Parameter

[Detection Conditions]
RDCLP Parameter Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
RDRP Parameter Error

OF-14 FAX Card Fail

[Detection Conditions]

036-504 Illegal RDGR Parameter

RDRP Parameter Error

[Error Type]

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
RDGR Parameter Error

OF-14 FAX Card Fail

036-501 Illegal RDPBP Parameter

[Detection Conditions]
RDGR Parameter Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
RDPBP Parameter Error

OF-14 FAX Card Fail

[Detection Conditions]

036-505 Undefined response

RDPBP Parameter Error

[Error Type]

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
Undefined Response

OF-14 FAX Card Fail

036-502 Illegal RDPBN Parameter

[Detection Conditions]
Undefined Response

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
RDPBN Parameter Error

OF-14 FAX Card Fail

[Detection Conditions]

036-506 Not negotiable

RDPBN Parameter Error

[Error Type]

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]
Negotiation Not Allowed

OF-14 FAX Card Fail

036-503 Illegal RDCLP Parameter

[Detection Conditions]
Negotiation Not Allowed

[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]
RDCLP Parameter Error
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

OF-14 FAX Card Fail


2010/08
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036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

036-507 RDPBP Receive at full capacity


[Error Type]
Job Fail

[Fault Content]
RDPBP Receive (receive at full capacity), remote terminal runs out of paper etc.

[Detection Conditions]
RDPBP Receive (receive at full capacity), remote terminal runs out of paper etc.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-508 RDPBN Receive Terminal Error


[Error Type]
Job Fail

[Fault Content]
RDPBN Receive (Error at Terminal)

[Detection Conditions]
RDPBN Receive (Error at Terminal)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-509 RDPBN Receive Others


[Error Type]
Job Fail

[Fault Content]
RDPBN Receive (Others)

[Detection Conditions]
RDPBN Receive (Others)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-510 RDGR Receive


[Error Type]
Job Fail

[Fault Content]
RDGR Receive

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-522

Version 1.2

[Detection Conditions]
RDGR Receive

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-511 Illegal procedure 1551


[Error Type]
Job Fail

[Fault Content]
Illegal procedure 1551

[Detection Conditions]
Illegal Procedure

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-512 Illegal CDS Parameter


[Error Type]
Job Fail

[Fault Content]
CDS Parameter Error

[Detection Conditions]
CDS Parameter Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-513 Illegal CDC Parameter


[Error Type]
Job Fail

[Fault Content]
CDC Parameter Error

[Detection Conditions]
CDC Parameter Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-514 Illegal CDE Parameter

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CDE Parameter Error

036-518 Illegal CDCL Parameter

[Detection Conditions]

[Error Type]

CDE Parameter Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

CDCL Parameter Error

036-515 Illegal CDD Parameter

CDCL Parameter Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CDD Parameter Error

036-519 Undefined Command

[Detection Conditions]

[Error Type]

CDD Parameter Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

Undefined Command

036-516 Illegal CDR Parameter

Undefined Command

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CDR Parameter Error

036-520 Not Negotiable CDS Receive

[Detection Conditions]

[Error Type]

CDR Parameter Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

Negotiation Not Allowed (CDS Receive when FAX functions are incompatible)

036-517 Illegal CDPB Parameter


[Error Type]

Negotiation Not Allowed (CDS Receive when FAX functions are incompatible)

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CDPB Parameter Error

[Detection Conditions]

036-521 Not Negotiable CDC Receive

CDPB Parameter Error


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-523

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-524

[Error Type]
Job Fail

[Fault Content]
Negotiation Not Allowed (CDC Receive when FAX functions are not compatible)

[Detection Conditions]
Negotiation Not Allowed (CDC Receive when FAX functions are not compatible)

[Corrective Actions]

Version 1.2

[Fault Content]

CDR Receive (Error at terminal)

(G4) Received activity interruption from session. (CDR)

[Detection Conditions]

CDR Receive (Error at Terminal)

(G4) Received activity interruption from session. (CDR)

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-522 CDD Receive Terminal Error

036-525 Other than above CDR receive

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]

CDD Receive (Error at Terminal)

CDR Receive (Other than the above)

(G4) Received activity rejection from session. (CDD)

(G4) Received activity interruption from session. (CDR)

[Detection Conditions]

[Detection Conditions]

CDD Receive (Error at Terminal)

CDR Receive (Other than the above)

(G4) Received activity rejection from session. (CDD)

(G4) Received activity interruption from session. (CDR)

[Corrective Actions]

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-523 Other than above CDD receive

036-526 Illegal CDUI (Normal Doc.)

[Error Type]

[Error Type]

Job Fail

[Fault Content]

CDD Receive (Other than the above)

(G4) Received activity rejection from session (CDD)

[Detection Conditions]

CDD Receive (Other than the above)

(G4) Received activity rejection from session. (CDD)

[Corrective Actions]

Job Fail

[Fault Content]
CDUI Parameter Error (Normal Document)

[Detection Conditions]
CDUI Parameter Error (Normal Document)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-527 Illegal CDUI (Operator Doc.)

OF-14 FAX Card Fail

[Error Type]

036-524 CDR Receive Terminal Error


[Error Type]
Job Fail

Job Fail

[Fault Content]
CDUI Parameter Error (Operator Document)

[Detection Conditions]

[Corrective Actions]

CDUI Parameter Error (Operator Document)

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Corrective Actions]

OF-14 FAX Card Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-531 DMA channel 1 illegal closing

OF-14 FAX Card Fail

[Error Type]

036-528 Illegal CDUI (Control Doc.)

Job Fail

[Error Type]

[Fault Content]

Job Fail

[Fault Content]

DMA Channel 1 was abnormally terminated.

(G4) Presentation received an illegal event.

[Detection Conditions]

CDUI Parameter Error (Control Document)

[Detection Conditions]
CDUI Parameter Error (Control Document)

DMA Channel 1 was abnormally terminated.

(G4) Presentation received an illegal event.

[Corrective Actions]

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-529 Illegal CDUI (Monitor Doc.)

036-532 DMA channel 2 illegal closing

[Error Type]

[Error Type]
Job Fail

Job Fail

[Fault Content]

[Fault Content]
CDUI Parameter Error (Monitor Document)

[Detection Conditions]

DMA Channel 2 was abnormally terminated.

(G4) Presentation received an illegal event.

[Detection Conditions]

CDUI Parameter Error (Monitor Document)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

DMA Channel 2 was abnormally terminated.

(G4) Presentation received an illegal event.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

036-530 CDSReceive-Illegal Document

OF-14 FAX Card Fail

[Error Type]

036-533 Cannot convert resources

Job Fail

[Error Type]

[Fault Content]
CDS (control document) Receive occurred when the receiver and sender of an illegal document do
not match.

[Detection Conditions]
CDS (control document) Receive occurred when the receiver and sender of an illegal document do
not match.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Job Fail

[Fault Content]

Resources for converting data cannot be obtained.

(G4) Presentation received an illegal event.

[Detection Conditions]

Resources for converting data cannot be obtained.

(G4) Presentation received an illegal event.

2010/08
2-525

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-526

[Corrective Actions]

Version 1.2

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-534 Decode Error in Data Convert

036-537 No RTC during data convert

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Decoding error occurred in data conversion.

RTC was not detected in data conversion.

(G4) Presentation received an illegal event.

(G4) Presentation received an illegal event.

[Detection Conditions]

[Detection Conditions]

Decoding error occurred in data conversion.

RTC was not detected in data conversion.

(G4) Presentation received an illegal event.

(G4) Presentation received an illegal event.

[Corrective Actions]

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-535 White Line Transfer Error (Compress)

036-538 Doc. descriptor analysis error

[Error Type]

[Error Type]

Job Fail

[Fault Content]

White line transfer to encoded DICEP error occurred in data conversion.

(G4) Presentation received an illegal event.

[Detection Conditions]
White line transfer to encoded DICEP error occurred in data conversion.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-536 White Line Transfer Error (Decomp)


[Error Type]
Job Fail

[Fault Content]

White line transfer to decoded DICEP error occurred in data conversion.

(G4) Presentation received an illegal event.

[Detection Conditions]

White line transfer to decoded DICEP error occurred in data conversion.

(G4) Presentation received an illegal event.

Job Fail

[Fault Content]
DD (Document Descriptor) Analysis Error

[Detection Conditions]
DD (Document Descriptor) Analysis Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-539 Page Descriptor Analysis Error


[Error Type]
Job Fail

[Fault Content]
PD (Page Descriptor) Analysis Error

[Detection Conditions]
PD (Page Descriptor) Analysis Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-540 Text Unit Analysis Error

Not able to carry out normal operation because ROM content is missing.

[Error Type]

[Corrective Actions]

Job Fail

Retry job. If retry failed, replace the FaxG4-ROM and perform VerUP operation on the DLD method
again.

[Fault Content]
TU (Text Unit) Analysis Error

036-700 G4 Communication Error

[Detection Conditions]

[Error Type]

TU (Text Unit) Analysis Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

G4 Communication Error

036-541 Page boundary without TU

G4 Communication Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

Received page boundary without TU.

036-701 Receiving variable N(R) error

[Detection Conditions]

[Error Type]

Received page boundary without TU.

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

Receive Status Variable N (R) Error

036-542 Relay Broadcast error in G4

Receive Status Variable N (R) Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

(G4) Relay Broadcast instruction error occurred in session.

036-702 Info frame size exceeded (NI)

[Detection Conditions]

[Error Type]

(G4) Relay Broadcast instruction error occurred in session.

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

Information frame size exceeded the limit (NI over).

036-550 Downloader Fail

Information frame size exceeded the limit (NI over).

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

An error has occurred during the process of writing data to the FaxG4-ROM. (During DLD method)

[Detection Conditions]

036-703 Monitor/Unnumbered frame error

An error was detected when writing data to the FaxG4-ROM


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-527

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-528

[Error Type]
Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Monitor/Unnumbered Frame Error


Monitor/Unnumbered Frame Error

[Corrective Actions]

(G4) Data link cannot be connected.

[Corrective Actions]

[Fault Content]
[Detection Conditions]

Version 1.2

OF-14 FAX Card Fail

036-707 UA wait Timeout in G4


[Error Type]
Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

UA Wait Timeout

036-704 Undefined Command/Response 1104

(G4) Data link cannot be connected.

[Error Type]

[Detection Conditions]

Job Fail

[Fault Content]
Undefined Command/Response

UA Wait Timeout

(G4) Data link cannot be connected.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]
Undefined Command/Response

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

036-708 Cannot establish link in G4


[Error Type]
Job Fail

OF-14 FAX Card Fail

036-705 N2 timeout of Receive Timer

[Fault Content]

[Error Type]

Cannot Establish Link

(G4) Data link cannot be established.

Job Fail

[Fault Content]
Receive Confirmation Timer - Consecutive Timeout (N2 times timeout)

[Detection Conditions]
Receive Confirmation Timer - Consecutive Timeout (N2 times timeout)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-706 SABM Wait Timeout in G4


[Error Type]
Job Fail

[Fault Content]

SABM Wait Timeout

(G4) Data link cannot be connected.

[Detection Conditions]

SABM Wait Timeout

[Detection Conditions]

Cannot Establish Link

(G4) Data link cannot be established.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-709 DISC receive before link close


[Error Type]
Job Fail

[Fault Content]
Link was force-closed (when DISC was received before the session).

[Detection Conditions]
Link was force-closed (when DISC was received before the session).

[Corrective Actions]

[Error Type]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]

OF-14 FAX Card Fail

ERMR Receive (W=1)

036-710 FRMR Receive (Z=1)

[Detection Conditions]

[Error Type]

ERMR Receive (W=1)

Job Fail

[Corrective Actions]

[Fault Content]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

FRMR Receive (Z=1)

OF-14 FAX Card Fail

[Detection Conditions]

036-714 Global Address Receive

FRMR Receive (Z=1)

[Corrective Actions]

[Error Type]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Job Fail

[Fault Content]

OF-14 FAX Card Fail

Global Address Receive

036-711 FRMR Receive (Y=1)

[Detection Conditions]

[Error Type]

Global Address Receive

Job Fail

[Corrective Actions]

[Fault Content]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

FRMR Receive (Y=1)

OF-14 FAX Card Fail

[Detection Conditions]

036-715 Line Open Timeout in G4

FRMR Receive (Y=1)

[Corrective Actions]

[Error Type]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

Job Fail

OF-14 FAX Card Fail

Line Open Timeout (Including No HDLC Flag)

036-712 FRMR received (Z=1) W=1

(G4) Flag cannot be received for 4sec or more.

[Error Type]

[Detection Conditions]

Job Fail

[Fault Content]

Line Open Timeout (Including No HDLC Flag)

(G4) Flag cannot be received for 4sec or more.

[Corrective Actions]

FRMR Receive (X=1) W=1 Included

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]
FRMR Receive (X=1) W=1 Included

OF-14 FAX Card Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-716 Wrong LSI Send (Busy Timeout)


[Error Type]

OF-14 FAX Card Fail

036-713 FRMR Receive (W=1)

Job Fail

[Fault Content]
LSI Send Error (Sending Busy, Timeout)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-529

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP
[Detection Conditions]
LSI Send Error (Sending Busy, Timeout)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-717 Abnormal LSI operation


[Error Type]
Job Fail

[Fault Content]
LSI Operation Error

[Detection Conditions]
LSI Operation Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-718 Disconnection Notice Timeout


[Error Type]
Job Fail

[Fault Content]
Disconnection Notice Timeout (10sec)

[Detection Conditions]
Disconnection Notice Timeout (10sec)

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-719 C Line On but I Line Off


[Error Type]
Job Fail

[Fault Content]
Though Line C was turned ON, Line I was not turned ON.

[Detection Conditions]
Though Line C was turned ON, Line I was not turned ON.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-720 C Line Off but I Line On

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-530

Version 1.2

[Error Type]
Job Fail

[Fault Content]
Though Line C was turned OFF, Line I was not turned OFF.

[Detection Conditions]
Though Line C was turned OFF, Line I was not turned OFF.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-721 I Line Off during Transmission


[Error Type]
Job Fail

[Fault Content]
Line I was turned OFF during transmission.

[Detection Conditions]
Line I was turned OFF during transmission.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-722 Call cut during flag detect


[Error Type]
Job Fail

[Fault Content]
Call was cut off during remote flag detection.

[Detection Conditions]
Call was cut off during remote flag detection.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-723 Call cut while awaiting UA


[Error Type]
Job Fail

[Fault Content]
After SABM was sent, call was cut off when waiting for UA.

[Detection Conditions]
After SABM was sent, call was cut off when waiting for UA.

036-727 Illegal parameter of CC packet

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

[Error Type]
Job Fail

[Fault Content]

036-724 Call cut while awaiting SABM


[Error Type]
Job Fail

CC Packet Parameter Error

(G4) Other network errors.

[Detection Conditions]

[Fault Content]
Call was cut off when waiting for SABM.

[Detection Conditions]

CC Packet Parameter Error

(G4) Other network errors.

[Corrective Actions]

Call was cut off when waiting for SABM.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-728 Illegal parameter of CN packet


[Error Type]

036-725 Disc received before session

Job Fail

[Error Type]

[Fault Content]

Job Fail

[Fault Content]
DISC was received before session.

CN Packet Parameter Error

(G4) Other network errors.

[Detection Conditions]

[Detection Conditions]
DISC was received before session.

[Corrective Actions]

CN Packet Parameter Error

(G4) Other network errors.

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-726 Illegal header received

036-729 Illegal parameter of DT packet

[Error Type]

[Error Type]

Job Fail

Job Fail

[Fault Content]

[Fault Content]

Illegal Header Receive (Line Switching), Illegal Procedure (Packet Switching)

DT Packet Parameter Error

(G4) Other network errors.

(G4) Other network errors.

[Detection Conditions]

[Detection Conditions]

Illegal Header Receive (Line Switching), Illegal Procedure (Packet Switching)

DT Packet Parameter Error

(G4) Other network errors.

(G4) Other network errors.

[Corrective Actions]

[Corrective Actions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-14 FAX Card Fail

OF-14 FAX Card Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-531

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

036-730 Illegal parameter of RI packet


Job Fail

[Fault Content]
RI Packet Parameter Error

(G4) Other network errors.

[Detection Conditions]

RI Packet Parameter Error


(G4) Other network errors.

Job Fail

[Fault Content]

CF Packet Parameter Error

(G4) Other network errors.

[Detection Conditions]

CF Packet Parameter Error

(G4) Other network errors.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-731 Illegal parameter of IT packet

OF-14 FAX Card Fail

036-734 Undefined Packet Received


[Error Type]
Job Fail

[Error Type]
Job Fail

Version 1.2

[Error Type]

[Error Type]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-532

[Fault Content]

[Fault Content]

Undefined Packet Receive

IT Packet Parameter Error

(G4) Other network errors.

(G4) Other network errors.

[Detection Conditions]

[Detection Conditions]

IT Packet Parameter Error

(G4) Other network errors.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-732 Illegal parameter of CI packet


[Error Type]
Job Fail

[Fault Content]

CI Packet Parameter Error

(G4) Other network errors.

[Detection Conditions]

CI Packet Parameter Error

(G4) Other network errors.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-733 Illegal parameter of CF packet

Undefined Packet Receive

(G4) Other network errors.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-735 CC Wait Timeout


[Error Type]
Job Fail

[Fault Content]
CC Wait Timeout

[Detection Conditions]
CC Wait Timeout

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-736 CF Wait Timeout


[Error Type]
Job Fail

[Fault Content]

[Corrective Actions]

CF Wait Timeout

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

CF Wait Timeout

036-740 Busy Timeout

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Error Type]

OF-14 FAX Card Fail

[Fault Content]

Job Fail

036-737 CI received before G4 session

Busy Timeout

[Error Type]

[Detection Conditions]

Job Fail

Busy Timeout

[Fault Content]

CI Receive (Before the session ended)

(G4) A cut off request packet was received from the remote machine.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

[Detection Conditions]

CI Receive (Before the session ended)

036-741 SI received in transmission

(G4) A cut off request packet was received from the remote machine.

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

SI Receive (In transmission)

OF-14 FAX Card Fail

(G4) An unexpected restart packet was received.

036-738 DT Packet P(S ), P(R ) Error

[Detection Conditions]

[Error Type]

SI Receive (In transmission)

(G4) An unexpected restart packet was received.

Job Fail

[Fault Content]

[Corrective Actions]

DT Packet P (S) and P (R) errors occurred.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

DT Packet P (S) and P (R) errors occurred.

036-742 SF received in transmission

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Error Type]

OF-14 FAX Card Fail

[Fault Content]

Job Fail

036-739 RR, RNR Packet P(S) Error

SF Receive (In transmission)

[Error Type]

(G4) An unexpected restart packet was received.

Job Fail

[Fault Content]
RR and RNR packet P (S) errors occurred.

[Detection Conditions]

SF Receive (In transmission)

(G4) An unexpected restart packet was received.

[Detection Conditions]
RR and RNR packet P (S) errors occurred.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-533

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-743 DT Packet D Bit Error


[Error Type]
Job Fail

[Fault Content]
D Bit error occurred in DT packet.

[Detection Conditions]
D Bit error occurred in DT packet.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-744 G4 Wait for Reply Timeout


[Error Type]
Job Fail

[Fault Content]
Reply Timeout

(G4) Network timer timed out.

[Detection Conditions]

Reply Timeout

(G4) Network timer timed out.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-745 G4 CN Wait Timeout


[Error Type]
Job Fail

[Fault Content]

CN Wait Timeout

(G4) Network timer timed out.

Version 1.2
OF-14 FAX Card Fail

[Corrective Actions]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-534

036-746 G4 Data Link Disconnect Notice Timeout


[Error Type]
Job Fail

[Fault Content]

Disconnection Notice Timeout (10sec)

(G4) Data Link Failure

[Detection Conditions]

Disconnection Notice Timeout (10sec)

(G4) Data Link Failure

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-747 Fast select response received


[Error Type]
Job Fail

[Fault Content]
Fast Select that limits responses received.

[Detection Conditions]
Fast Select that limits responses received.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-748 Receive remote charge request


[Error Type]
Job Fail

[Fault Content]
Receive Remote Charge Request

[Detection Conditions]
Receive Remote Charge Request

[Corrective Actions]

[Detection Conditions]

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

CN Wait Timeout

OF-14 FAX Card Fail

(G4) Network timer timed out.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-749 Abnormal LCGN


[Error Type]
Job Fail

[Fault Content]

[Corrective Actions]

LCGN Error

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

LCGN Error

036-753 Illegal TCC Parameter

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Error Type]

OF-14 FAX Card Fail

[Fault Content]

Job Fail

036-750 Illegal procedure 1301

Parameter error occurred in TCC.

[Error Type]

[Detection Conditions]

Job Fail

Parameter error occurred in TCC.

[Fault Content]

[Corrective Actions]

Illegal Procedure 1301

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Illegal Procedure

036-754 Illegal TBR Parameter

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Error Type]

OF-14 FAX Card Fail

[Fault Content]

Job Fail

036-751 Illegal TCA Parameter

Parameter error occurred in TBR.

[Error Type]

[Detection Conditions]

Job Fail

Parameter error occurred in TBR.

[Fault Content]

[Corrective Actions]

Parameter error occurred in TCA.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Parameter error occurred in TCA.

036-755 Illegal TDT Parameter

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Error Type]

OF-14 FAX Card Fail

[Fault Content]

Job Fail

036-752 Illegal TCR Parameter


[Error Type]

Parameter error occurred in TDT.

[Detection Conditions]

Job Fail

[Fault Content]

Parameter error occurred in TDT.

[Corrective Actions]

Parameter error occurred in TCR.

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Detection Conditions]

OF-14 FAX Card Fail

Parameter error occurred in TCR.

036-756 Undefined transport block


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-535

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-536

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

Undefined Transport Block Receive

[Detection Conditions]
Undefined Transport Block Receive

Version 1.2

036-760 TBR Wait Timeout


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

TBR Receive

036-757 TCA Wait Timeout


[Error Type]

TBR Receive

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

TCA Wait Timeout

[Detection Conditions]
TCA Wait Timeout

036-761 TDT block size error


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

TDT Block Size Error

036-758 TCR Wait Timeout


[Error Type]

TDT Block Size Error

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

TCR Wait Timeout

[Detection Conditions]
TCR Wait Timeout

036-762 G4 NetWork Disconnect Notice Timeout


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

Disconnection Notice Timeout (10sec)

OF-14 FAX Card Fail

(G4) Network Failure

036-759 TCC Wait Timeout

[Detection Conditions]

[Error Type]

Disconnection Notice Timeout (10sec)

(G4) Network Failure

Job Fail

[Fault Content]
TCC Receive

[Detection Conditions]
TCC Receive

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-763 Illegal procedure 1401

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

Illegal Procedure 1401

036-767 Illegal CSUI Parameter

[Detection Conditions]

[Error Type]

Illegal Procedure

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

CSUI Parameter Error

036-764 Illegal CSS Parameter

CSUI Parameter Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CSS Parameter Error

036-768 Illegal CSCC Parameter

[Detection Conditions]

[Error Type]

CSS Parameter Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

CSCC Parameter Error

036-765 Illegal CSE Parameter

CSCC Parameter Error

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CSE Parameter Error

036-769 Illegal RSSP Parameter

[Detection Conditions]

[Error Type]

CSE Parameter Error

Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

RSSP Parameter Error

036-766 Illegal CSA Parameter


[Error Type]

RSSP Parameter Error

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

CSA Parameter Error

[Detection Conditions]

036-770 Illegal RSSN Parameter

CSA Parameter Error


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-537

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-538

[Error Type]

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

RSSN Parameter Error

[Detection Conditions]
RSSN Parameter Error

Version 1.2

036-774 Illegal RSCCP Parameter


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

RSCCP Parameter Error

036-771 Illegal RSEP Parameter


[Error Type]

RSCCP Parameter Error

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

RSEP Parameter Error

[Detection Conditions]
RSEP Parameter Error

036-775 Undefined command/response 1413


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

[Detection Conditions]

Undefined Command/Response

036-772 Illegal RSAP Parameter


[Error Type]

Undefined Command/Response

[Corrective Actions]

Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

OF-14 FAX Card Fail

RSAP Parameter Error

[Detection Conditions]
RSAP Parameter Error

036-776 RSSN Receive


[Error Type]
Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

[Fault Content]

RSSN Receive

OF-14 FAX Card Fail

(G4) Connection error was received from the session. (RSSN)

036-773 Illegal RSUI Parameter

[Detection Conditions]

[Error Type]

RSSN Receive

(G4) Connection error was received from the session. (RSSN)

Job Fail

[Fault Content]
RSUI Parameter Error

[Detection Conditions]
RSUI Parameter Error

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
OF-14 FAX Card Fail

036-777 G4 Line Disconnect Notice Timeout

[Error Type]

[Fault Content]

Job Fail

CSS Wait Timeout

[Fault Content]

[Detection Conditions]

Disconnection Notice Timeout (10sec)

CSS Wait Timeout

[Detection Conditions]

[Corrective Actions]

Disconnection Notice Timeout (10sec)

Poor line quality.


Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

OF-11 FAX Job Fail

036-781 RSSP Wait Timeout

OF-14 FAX Card Fail

036-778 CSA received (wrong terminal)

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

RSSP Wait Timeout

[Fault Content]

CSA Receive (Error at terminal)

(G4) Session abortion was received.

[Detection Conditions]
RSSP Wait Timeout

[Detection Conditions]

[Corrective Actions]

CSA Receive (Error at terminal)

Poor line quality.

(G4) Session abortion was received.

Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.

[Corrective Actions]

OF-11 FAX Job Fail

Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-782 RSAP Wait Timeout

OF-14 FAX Card Fail

[Error Type]

036-779 CSA Receive (Others)

Job Fail

[Error Type]

[Fault Content]

Job Fail

RSAP Wait Timeout

[Fault Content]

CSA Receive (Others)

(G4) Session abortion was received.

[Detection Conditions]
RSAP Wait Timeout

[Corrective Actions]

[Detection Conditions]

Poor line quality.

CSA Receive (Others)

(G4) Session abortion was received.

Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.
OF-11 FAX Job Fail

[Corrective Actions]
Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.

036-783 RSEP Wait Timeout


[Error Type]

OF-14 FAX Card Fail

036-780 CSS Wait Timeout

Job Fail

[Fault Content]

[Error Type]

RSEP Wait Timeout

Job Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-539

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-540

[Detection Conditions]
RSEP Wait Timeout

[Corrective Actions]
Poor line quality.

Version 1.2
Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.
OF-11 FAX Job Fail

036-787 Wrong Password-Polling Error for Remote

Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.

[Error Type]

OF-11 FAX Job Fail

[Fault Content]

036-784 RSCCP Wait Timeout


[Error Type]
Job Fail

[Fault Content]
RSCCP Wait Timeout

[Detection Conditions]
RSCCP Wait Timeout

[Corrective Actions]
Poor line quality.

Job Fail
"Incorrect Polling Password" (RSSP) was returned from the remote machine.

[Detection Conditions]
"Incorrect Polling Password" (RSSP) was returned from the remote machine.

[Corrective Actions]
Poor line quality.
Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.
OF-11 FAX Job Fail

036-788 Poll Send Error at Remote

Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.

[Error Type]

OF-11 FAX Job Fail

[Fault Content]

036-785 CSUI/RSUI Wait Timeout


[Error Type]
Job Fail

[Fault Content]
CSUI/RSUI Wait Timeout

[Detection Conditions]
CSUI/RSUI Wait Timeout

[Corrective Actions]
Poor line quality.
Perform the following procedure to repair the trouble by taking into account that the corrective action
is different depending on the remote machine and line status.
OF-11 FAX Job Fail

036-786 Incorrect Password (RSSN)


[Error Type]
Job Fail

[Fault Content]
"Incorrect Password" (RSSN) was returned from the remote machine.

[Detection Conditions]
"Incorrect Password" (RSSN) was returned from the remote machine.

[Corrective Actions]
Poor line quality.

Job Fail
"No Poll Send Original" (RSSP) was returned from the remote machine.

[Detection Conditions]
"No Poll Send Original" (RSSP) was returned from the remote machine.

[Corrective Actions]
If the problem persists, perform the following procedure to repair it.
OF-11 FAX Job Fail

036-789 No Password for RSSP Receive


[Error Type]
Job Fail

[Fault Content]
No password for RSSP was received for the CSS PA password entered.

[Detection Conditions]
No password for RSSP was received for the CSS PA password entered.

[Corrective Actions]
Poor line quality.
Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.
OF-11 FAX Job Fail

036-790 Polling rejected by remote


[Error Type]
Job Fail

OF-14 FAX Card Fail

[Fault Content]

036-794 Line cut during ISDN mode

RSSP without send rights was received in Poll Receive.

[Detection Conditions]

[Error Type]

RSSP without send rights was received in Poll Receive.

Job Fail

[Corrective Actions]

[Fault Content]

1.

Repeat the operation.

Calling cut off during ISDN communication

2.

Check if the remote machine is ok.

The ISDN session received an illegal event.

036-791 Set Password-RSSP Received

[Detection Conditions]

[Error Type]

Calling cut off during ISDN communication

The ISDN session received an illegal event.

Job Fail

[Corrective Actions]

[Fault Content]

Check that the telephone line is installed properly, and then wait for a while before sending again.

RSSN was sent when setting password.

If it did not improve, check that the recipient machine is not in memory full/HDD full/maintenance state. If
that is the case, send again when the recipient machine is in normal state and check.

[Detection Conditions]
RSSN was sent when setting password.

If the problem persists, perform the following procedure to repair it.

[Corrective Actions]
1.

Repeat the operation.

2.

Check if the remote machine is ok.

OF-14 FAX Card Fail

036-795 Canceled by remote station


[Error Type]

036-792 CSE Received after RSSP Send

Job Fail

[Error Type]

[Fault Content]

Job Fail

Disconnected because the remote machine does not support multi-copying.

[Fault Content]

[Detection Conditions]

CSE was received after RSSP was sent.

Disconnected because the remote machine does not support multi-copying.

[Detection Conditions]

[Corrective Actions]

CSE was received after RSSP was sent.

Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.

[Corrective Actions]
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.
OF-14 FAX Card Fail

OF-14 FAX Card Fail

036-796 Sent without multiple sets


[Error Type]

036-793 Select communication error

Job Fail

[Error Type]

[Fault Content]

Job Fail

Normal sending was performed because the remote machine does not support multi-copying.

[Fault Content]

[Detection Conditions]

Selective Transmission Error

Normal sending was performed because the remote machine does not support multi-copying.

[Detection Conditions]

[Corrective Actions]

Selective Transmission Error

Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.

[Corrective Actions]
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

OF-14 FAX Card Fail

036-797 Illegal procedure 1501

2010/08
2-541

036-xxx FIP

Troubleshooting

Troubleshooting
036-xxx FIP

2010/08
2-542

[Error Type]
Job Fail

[Fault Content]
Illegal Procedure 1501

[Detection Conditions]
Illegal Procedure

[Corrective Actions]
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.
OF-14 FAX Card Fail

036-798 Illegal RDEP Parameter


[Error Type]
Job Fail

[Fault Content]
RDEP Parameter Error

[Detection Conditions]
RDEP Parameter Error

[Corrective Actions]
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.
OF-14 FAX Card Fail

036-799 Illegal RDDP Parameter


[Error Type]
Job Fail

[Fault Content]
RDDP Parameter Error

[Detection Conditions]
RDDP Parameter Error

[Corrective Actions]
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the
following procedure to repair it.
OF-14 FAX Card Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

041-500 Write to IOT-ROM error detection (During DLD method)

041-501 Write to IOT-NVM-ROM error detection (During DLD


method)

[Error Type]
Job Fail

[Error Type]

[Fault Content]

Job Fail

An error has occurred during the process of writing data to the IOT-ROM. (During DLD method)

[Fault Content]

[Detection Conditions]

Write to IOT-NVM-ROM error detection (During DLD method)

An error was detected when writing data to the IOT-ROM.

[Detection Conditions]

Not able to carry out normal operation because ROM content is missing.

An error was detected when writing data to the IOT-NVM-ROM.

[Corrective Actions]

Not able to carry out normal operation because ROM content is missing.

Retry job. If retry failed, replace the IOT-ROM and perform VerUP operation on the DLD method
again.

Version 1.2

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[Corrective Actions]

2010/08
2-543

Retry job. If retry failed, replace the IOT-NVM-ROM and perform VerUP operation on the DLD
method again.

041-xxx FIP

Troubleshooting

Troubleshooting
041-xxx FIP

2010/08
2-544

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

048-500 IF-Module ROM Write Error


[Error Type]
Job

[Fault Content]
Error was detected when writing into the IF-Module ROM

[Detection Conditions]
When the entire machine has entered the Download mode and was downloading each ROM data
using the standard method (procedures), write to the IF-Module ROM has failed.

[Corrective Actions]
Turn the power OFF and ON.
If the problem persists, perform the following procedure:
Replace the IF-Module ROM, then perform download using the DLD method.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-545

048-xxx FIP

Troubleshooting

Troubleshooting
048-xxx FIP

2010/08
2-546

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

049-500 HCS1 ROM Write Error

[Fault Content]
HCS1 Dolly Eject Button Pressed

[Error Type]

[Detection Conditions]

Job

[Fault Content]
Error was detected when writing into the HCS1 ROM

[Detection Conditions]
When the entire machine has entered the Download mode and was downloading each ROM data
using the standard method (procedures), write to the HCS1 ROM has failed.

1.

The HCS1 Eject Button was pressed

2.

"Eject" was instructed from an external Controller.

3.

Others

[Corrective Actions]

[Corrective Actions]
Turn the power OFF and ON.

Perform the following.


1.

Do not press the HCS1 Eject button.

2.

Request that the customer do not issue "Eject" instruction from external Controllers.

If the problem persists, perform the following procedures:

If the problem persists, perform the following procedure:


If the problem persists even after retrying, replace the HCS1 ROM, then perform download using
the DLD method.

049-700 Out tray changed from stacker1

As it is not physically possible for "49-973 to occur without pressing the Eject Button", if the problem
persists, the cause would be the Controller software. Request for the Support Department to
upgrade the software to the patched version.

[Error Type]
Warning

[Fault Content]
Change the output destination from the Stacker to another Tray.

[Detection Conditions]
Error was detected when writing into the HCF-ROM
Does not operate normally because the ROM content has been erased

[Corrective Actions]
If the error remains even after retrying, replace the HCF-ROM, and download again to perform the
upgrade.

049-950 HCS1 MIX SIZE STACK Fail


[Error Type]
Operation

[Fault Content]
HCS1 Mixed Size Stack Unavailable

[Detection Conditions]
When the Controller NVM is in "Mixed Stack Prohibited Setting" state, a transfer request that results
in Mixed Stack was received.

[Corrective Actions]
If the problem persists even after the Controller NVM is set to "Mix Stack Allowed", the cause would
be the Controller software.
Request for the Support Department to upgrade the software to the patched version.

049-973 Stacker Extraction button was pushed


[Error Type]
Operation
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-547

049-xxx FIP

Troubleshooting

Troubleshooting
049-xxx FIP

2010/08
2-548

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

062-394 Cont PWBA Memory Fail


[Error Type]
Sub

[Fault Content]
Cont PWBA Memory Fail

[Detection Conditions]
It was detected that Read/Write were not available to the Controller PWBA RAM (Gap Memory).

[Corrective Actions]
Perform the following.
1.

Turn the power OFF then ON.

2.

Replace the Controller-PWB.

062-500 Write to IISS-ROM error detection (During DLD method)


[Error Type]
Job Fail

[Fault Contents]
An error has occurred during the process of writing data to the IISS-ROM. (During DLD method)

[Detection Conditions]
An error was detected when writing data to the IISS-ROM.
Not able to carry out normal operation because ROM content is missing.

[Corrective Actions]
Retry job. If retry failed, replace the IISS-ROM and perform VerUP operation on the DLD method
again.

062-790 Possible Prohibited Originals


[Error Type]
Job Fail

[Fault Content]
PreIPS X Recognition Fail

[Detection Conditions]
PreIPS PWB has recognized X.

[Corrective Actions]
Do the same operation again.
If the problem occurs frequently, replace the IISS-PWBA.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-549

062-xxx FIP

Troubleshooting

Troubleshooting
062-xxx FIP

2010/08
2-550

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

063-500 Write to IISS-Extension-ROM error detection (During


DLD method)
[Error Type]
Job Fail

[Fault Content]
An error has occurred during the process of writing data to the IISS-Extension-ROM. (During DLD
method)

[Detection Conditions]
An error was detected when writing data to the IISS-Extension-ROM.
Not able to carry out normal operation because ROM content is missing.

[Corrective Actions]
Retry job. If retry failed, replace the IISS-Extension-ROM and perform VerUP operation on the DLD
method again.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-551

063-xxx FIP

Troubleshooting

Troubleshooting
063-xxx FIP

2010/08
2-552

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

071-940 Tray#1 LiftUp NG


[Error Type]
Operation Fail

[Fault Content]
Tray#1 LiftUp NG

[Detection Conditions]
TBD

[Corrective Actions]
TBD

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-553

071-xxx FIP

Troubleshooting

Troubleshooting
071-xxx FIP

2010/08
2-554

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

072-940 Tray#2/TTM#2 LiftUp NG


[Error Type]
Operation Fail

[Fault Content]
Tray#2/TTM#2 LiftUp NG

[Detection Conditions]
TBD

[Corrective Actions]
TBD

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-555

072-xxx FIP

Troubleshooting

Troubleshooting
072-xxx FIP

2010/08
2-556

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

073-940 Tray#3/TTM#3 LiftUp NG


[Error Type]
Operation Fail

[Fault Content]
Tray#3/TTM#3 LiftUp NG

[Detection Conditions]
TBD

[Corrective Actions]
TBD

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-557

073-xxx FIP

Troubleshooting

Troubleshooting
073-xxx FIP

2010/08
2-558

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

074-940 Tray#4 LiftUp NG


[Error Type]
Operation

[Fault Content]
Tray#4 LiftUp NG

[Detection Conditions]
During the Tray 4 Lift Up, the Tray 4 Level Sensor does not turn ON within the specified time.

[Corrective Actions]

As the Level Sensor of this Tray did not turn ON within the specified time, check and fix the
following:

The relevant Level Sensor for operation failure

The relevant Feed Motor for operation failure

The drive system from the Motor to the Bottom Plate for operation failure

The Tray for Paper misload

The Tray for existence of objects other than Paper

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-559

074-xxx FIP

Troubleshooting

Troubleshooting
074-xxx FIP

2010/08
2-560

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

077-911 Paper size mismatch, job contniue


[Error Type]
operation

[Fault Content]
Tray Paper Size Mismatch. User intervention (the user has changed paper size to continue
printing.)

[Detection Conditions]
The selected paper size is different from the size of the paper loaded.

[Corrective Actions]
To make the tray paper size the same as the new paper size selected through the user intervention,
load paper of the selected size and do the operation for restarting printing (the check operation).

077-967 Paper kind mismatch (APS job)


[Error Type]
Operation

[Fault Content]
Paper type mismatch in the APS or printing from a tray with the wrong paper type (Message will
appear and then change into Confirm screen)

[Detection Conditions]
The selected paper type and the pre-set paper type are different.

[Corrective Actions]
Either set the selected paper type, or proceed with restarting print job (confirm operation) following
the user input state.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

077-968 Paper kind mismatch, job contniue


[Error Type]
Operation

[Fault Content]
Tray paper type mismatch, user input 2 (Change the paper type in tray and continue printing)

[Detection Conditions]
The selected paper type and the pre-set paper type are different

[Corrective Actions]
Proceed with restarting print job (confirm operation) following the user input state after setting the
selected paper type.
If the problem persists, refer to the following procedure to repair it.
OF-09 Common Job Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-561

077-xxx FIP

Troubleshooting

Troubleshooting
077-xxx FIP

2010/08
2-562

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

078-500 Write to HCF-ROM error detection (During DLD method)

[Detection Conditions]

[Error Type]

Nothing is detected when the HCF tray is inserted.

This occurs when IOT starts feeding paper from the HCF. However, no jam occurs because no
paper is actually fed.

Details of operations causing this fault:

Job Fail

[Fault Content]
An error has occurred during the process of writing data to the HCF-ROM. (During DLD method)

1.

[Detection Conditions]
An error was detected when writing data to the HCF-ROM
Not able to carry out normal operation because ROM content is missing.

2.

Retry job. If retry failed, replace the HCF-ROM and perform VerUP operation on the DLD method
again.

[Corrective Actions]
1.

Load proper paper in the HCF to continue the job. Load proper paper without canceling the job with
the error screen displayed, then insert the HCF tray. The error screen will be cleared.

2.

Cancel the job. Adjust "Non-standard Paper Size Set Value" to the size of the paper. Resume the
job.

078-940 2000A3-HCF paper misset


[Error Type]
Operation Fail

If the problem persists, refer to Generic Sensor FIP and check the sensor.

[Fault Content]

If the problem still persists, go to the following procedure to resolve it.

It is detected that paper is loaded by mistake in a space of 2000A3-HCF.

OF-09 Common Job Fail

[Detection Conditions]

078-942 4000A3HCF lower tray paper misset

Nothing is detected when the HCF tray is inserted.

This occurs when IOT starts feeding paper from the HCF. However, no jam occurs because no
paper is actually fed.

operation
When there is paper in open space, "paper misplaced" is detected for the purpose of prohibiting
Tray Lift Up.

At the start of a copy/printer job with "2000A3-HCF Tray selected"


ATS does not work to shift from "Mismatch Status 2000A3-HCF" to "Another Tray"; thus an
Operation Error message always appears.

2.

[Error Type]
[Fault Content]

Details of operations causing this fault:


1.

Copy/Printer APS Job


After 2000A3-HCF is selected, there is no tray else for selection.

[Corrective Actions]

At the start of a copy/printer job with "2000A3-HCF Tray selected"


ATS does not work to shift from "Mismatch Status 2000A3-HCF" to "Another Tray"; thus an
Operation Error message always appears.

[Detection Conditions]
Detects paper or an foreign object misplaced in open area in the lower tray of 4000A3HCF.

Copy/Printer APS Job


After 2000A3-HCF is selected, there is no tray else for selection.

[Corrective Actions]

[Corrective Actions]
1.

Load paper properly in the HCF to continue the job. Load paper properly without canceling the job
with the error screen displayed, then insert the HCF tray. The error screen will be cleared.

2.

Cancel the job. Adjust "Non-standard Paper Size Set Value" to the size of the paper. Resume the
job.
If the problem persists, refer to Generic Sensor FIP and check the sensor.

Slide out the 4000A3HCF lower tray and remove the paper/foreign object from any space other than
the paper installing area.
If the above does not resolve the problem, check the sensor seeing General Sensor FIP.
If the problem still persists, resolve the problem seeing the following.
OF-09 Common Job Fail

078-943 4000A3HCF lower tray size mismatch

If the problem still persists, go to the following procedure to resolve it.

[Error Type]

OF-09 Common Job Fail

operation

078-941 2000A3-HCF size mismatch

[Fault Content]

[Error Type]

The width of non-standard paper in fast scan in the 4000A3HCF lower tray is different.

Operation Fail

[Detection Conditions]

[Fault Content]

Detects the mismatched width of non-standard paper in fast scan in the 4000A3HCF lower tray.

Due to a mismatch in 2000A3-HCF non-standard paper width in fast scan, the 2000A3-HCF tray
cannot be adjusted in position.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-563

078-xxx FIP

Troubleshooting

Troubleshooting
078-xxx FIP

2010/08
2-564

[Corrective Actions]
Slide out the 4000A3HCF lower tray and install proper-sized paper, or adjust non-standard paper
size setting to actual paper size.
If the above does not resolve the problem, check the sensor seeing General Sensor FIP.
If the problem still persists, resolve the problem seeing the following.
OF-09 Common Job Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

093-940 Toner Y CRUM Comm Fail


[Error Type]
Operation Fail

[Fault Content]
Toner Y CRUM Comm Fail

[Detection Conditions]
TBD

[Corrective Actions]
TBD

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-565

093-xxx FIP

Troubleshooting

Troubleshooting
093-xxx FIP

2010/08
2-566

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

102-356 EWS Soft Fail

[Error Type]
System Fail

[Error Type]

[Fault Content]

System Fail

Controller - MF UI panel:

[Fault Content]

Application Level Command Error

Fatal error related to EWS.

[Detection Conditions]

[Detection Conditions]

A necessary parameter was not sent from the Panel, an length error was detected in a variable
parameter, or the confirmation message was not returned for a specified time after the request
message had been sent to the Panel.

Fatal error related to EWS.


Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-01 Common System Fail

OF-04 Panel System Fail

OF-02 HDD System Fail


OF-03 NET/USB System Fail
NOTE: Replace the ESS PWB last.

102-380 MF UI cont Soft Fatal error


[Error Type]
System Fail

[Fault Content]
Fatal error of MF UI cont.

[Detection Conditions]
Fatal error of MF UI cont.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

102-381 Data Link Layer Error (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Controller - MF UI panel:
Transmission Error at Data Link Layer occurred.

[Detection Conditions]
During transmission between the ESS and the Panel, the ESS detected an initialization error of the
Scope, a message send error or a retrieve error for receiving data.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

102-382 Application Layer Command Error (UI-Panel)


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-567

102-xxx FIP

Troubleshooting

Troubleshooting
102-xxx FIP

2010/08
2-568

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

OF-01 Common System Fail

103-310 Hybrid Water Mark Not Exist

103-313 SW Option Fail (IISS Mem for HWM Not Exist)

[Error Type]

[Error Type]

Sys

System Fail

[Fault Content]
"Secure Watermark Kit" cannot be made available because the Hybrid Watermark Detection H/W is
not installed.

[Fault Content]
[SW optional function not achieved] The "Secure Watermark Kit" did not become available because
of insufficient IISS Ext Memory.

[Detection Conditions]
The Hybrid Watermark Detection H/W cannot be detected although the "Hybridwater Mark
Detection H/W Installed" is set in the system data.

[Detection Conditions]
When the optional HWM function is being enabled, the system detected that the IISS Ext Memory
(Slot1: 128MB + Slot: 128MB or larger) is not installed.

[Corrective Actions]
Check the installation of the Hybrid Watermark Detection H/W. If it is installed, turn the power OFF
then ON. If the problem persists, replace the Hybrid Watermark Detection H/W or the IISS board.

[Corrective Actions]

If the problem persists, perform the following procedure:


OF-01 Common System Fail

Check the installation of the IISS Ext Memory (Slot1: 128MB + Slot: 128MB or larger). After
checking the installation, turn the power OFF then ON. If the problem persists, replace the IISS Ext
board.

103-311 Hybrid Water Mark Setting Mismatch


[Error Type]
SysR

[Fault Content]
The Secure Watermark Kit did not become enabled

[Detection Conditions]
Although the Hybrid Watermark Detection H/W is detected, it did not become enabled in the system
data.

[Corrective Actions]
Set the Hybrid Watermark Detection H/W Availability in the system data to "Available".
If the problem persists, perform the following procedure:
OF-01 Common System Fail

103-312 Hybrid Water Mark Not Exist (Back Side)


[Error Type]
Sys

[Fault Content]
"Secure Watermark Kit" cannot be made available because the Hybrid Watermark Detection H/W
for Document Side 2 is not installed.

[Detection Conditions]
The Hybrid Watermark Detection H/W for Document Side 2 cannot be detected although the
"Hybridwater Mark Detection H/W Installed" is set in the system data.

[Corrective Actions]
Check the installation of the Hybrid Watermark Detection H/W for Document Side 2. If it is installed,
turn the power OFF then ON. If the problem persists, replace the Hybrid Watermark Detection H/W
or the IISS board.
If the problem persists, perform the following procedure:
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-569

103-xxx FIP

Troubleshooting

Troubleshooting
103-xxx FIP

2010/08
2-570

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

112-700 Punch Dust Near Full


[Error Type]
Warning

[Fault Content]
Punch Dust Near Full

[Detection Conditions]
Punch Dust Box is detected to be full.

[Corrective Actions]
Clear the Punch Dust scrap.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-571

112-xxx FIP

Troubleshooting

Troubleshooting
112-xxx FIP

2010/08
2-572

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

116-210 MediaReader Faital Error

[Fault Content]
Download failed to initialize when transitioning to Download Mode

[Error Type]

(During Normal Mode or Forced Download Mode)

Service Fail

[Detection Conditions]

[Fault Content]

The Downloader software that processes downloads within the ESS failed to initialize during
transition into Download Mode.

[Media Reader] Fatal error of Reader.

[Detection Conditions]

[Corrective Actions]

This error was detected in the OSDD.

Check the system memory connection of the Controller Board.

[Corrective Actions]
1.

Turn the power OFF then ON.

2.

Replace the Media Reader, or USB Cable, or Extended Board for Media Reader connection.

If the problem occurs frequently, replace the Controller Board.


If the problem persists, refer to the following procedure to repair it.
OF-01 Common System Fail

If the problem persists, refer to the following procedure to repair it.

116-310 ESS Font ROM DIMM #2 Check Fail

OF-01 Common System Fail

[Error Type]

116-211 MediaReader Cable No Joint

System Fail

[Error Type]

[Fault Content]

Service Fail

ESS Font ROM DIMM #2 Check Failure

[Fault Content]

[Detection Conditions]

[Media Reader] Connection Cable Disconnected

An error was detected when the ESS Font ROM DIMM #2 was checked.

[Detection Conditions]

[Corrective Actions]

This error was detected in the OSDD.

Turn OFF then ON the power. If the problem persists, perform the following:

[Corrective Actions]
1.

1.

Check the USB Cable connection with the power OFF. If the problem persists, refer to the following
to repair it.
OF-01 Common System Fail

System Fail

Service Fail

[Fault Content]

[Fault Content]

ESS Font ROM DIMM #3 Check Fail

[Media Reader] MediaLib SW Logic Fail

[Detection Conditions]

[Detection Conditions]

A fail is detected during a check of ESS Font ROM DIMM #3.

MediaLib internal logic error has occurred.

[Corrective Actions]

[Corrective Actions]

Turn OFF then ON the power. If the problem persists, perform the following:

1.

Turn the power OFF then ON.

2.

Check if this is an existing failure (to TSC). If the problem persists, refer to the following to repair it.

[Error Type]

Disconnect and reconnect the ESS Printer-Kit/Fax Board/ROM DIMM. If the problem still persists,
replace the Printer-Kit or the ROM-DIMM.

116-312 HDD Encrypt Key Fail


[Error Type]
System Fail

[Fault Content]

Service Fail
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Replace the Controller board.

[Error Type]

[Error Type]

OF-01 Common System Fail

Replace ESS Font ROM DIMM #2.

3.

116-311 ESS Font ROM DIMM #3 Check Fail

116-212 MediaLib SW Logic Fail

116-220 Transition to Download Mode Download Initialization


Failure

Remove and insert ESS Font ROM DIMM #2.

2.

[HDD Encrypt Key Failure]


2010/08
2-573

116-xxx FIP

Troubleshooting

Troubleshooting
116-xxx FIP
An error in the encryption key was detected on booting.

[Detection Conditions]
An error in the HDD encryption key was detected on booting.

[Corrective Actions]
Refer to OF-02 "HDD System Fail" to repair the trouble.
When the system has been recovered, set a correct HDD encryption key.

116-313 HDD Encrypt Set Up Fail


[Error Type]
System Fail

[Fault Content]
[HDD Encrypt Set Up Failure]
An encryption setting error was detected on booting.

[Detection Conditions]
The encryption key was set up but the HDD itself was not encrypted.

[Corrective Actions]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-574

Version 1.2
1.

Remove and insert ESS RAM DIMM #1.

2.

Replace ESS RAM DIMM #1.

3.

Replace the Controller board.

116-316 ESS RAM DIMM #2 W/R Check Fail


[Error Type]
System Fail

[Fault Content]
ESS RAM DIMM #2 W/R Check failure

[Detection Conditions]
An error was detected during the Read/Write operation of the ESS RAM DIMM #2.

[Corrective Actions]
Turn OFF then ON the power. If the problem persists, perform the following:
1.

Remove and insert ESS RAM DIMM #2.

2.

Replace ESS RAM DIMM #2.

3.

Replace the Controller board.

Refer to OF-02 "HDD System Fail" to repair the trouble.

116-317 Standard ROM DIMM Check Fail

When the system has been recovered, set a correct HDD encryption key.

[Error Type]

116-314 Ethernet Address Fail


[Error Type]
System Fail

[Fault Content]
Eternet Address Failure

[Detection Conditions]
An Ethernet error was detected.

[Corrective Actions]

System Fail

[Fault Content]
ESS ROM DIMM #1 Check Failure

[Detection Conditions]
An error was detected when the standard ROM DIMM was checked.

[Corrective Actions]
Turn OFF then ON the power. If the problem persists, perform the following:
1.

Remove and insert ESS ROM DIMM #1.

Turn the power OFF then ON. If the problem persists, perform the following procedure.

2.

Replace ESS ROM DIMM #1.

Check the installation of SEEPROM on the ESS.

3.

Replace the Controller board.

If the problem persists, refer to the following procedures in sequence to repair it.

116-318 Op. ROM DIMM Check Fail

OF-03 NET/USB System Fail

[Error Type]

2.4 NET System Fault Check

116-315 ESS RAM DIMM #1 W/R Check Fail


[Error Type]
System Fail

[Fault Content]
ESS RAM DIMM #1 W/R Check failure

[Detection Conditions]
An error was detected during the Read/Write operation of the ESS RAM DIMM #1.

[Corrective Actions]
Turn OFF then ON the power. If the problem persists, perform the following:

System Fail

[Fault Content]
ESS ROM DIMM #2 Check Failure

[Detection Conditions]
An error was detected when the option ROM DIMM was checked.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure.
Pull out and insert the Prt-Kit or the ROM DIMM.
If the problem persists, replace the Prt-Kit or the ROM-DIMM.

116-319 Mismatch Cont ROM and Panel config

[Error Type]

[Corrective Actions]

System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

[Fault Content]

116-323 ESS NVRAM W/R Check Fail

A mismatch between the installed ROM and Panel configuration (FCW-UI or HB-UI).

[Detection Conditions]

[Error Type]

Identify the installed program ROM type and Panel configuration using the hardware selfdiagnostics immediately after power ON to check that they match.
If they do not match, display Chain-Link code on the Panel and abort system boot-up.

System Fail

[Fault Content]
ESS NVRAM W/R Check Fail (defective NV-RAM part(s))

[Corrective Actions]
To match the program ROM type (HB or FCW) and the installed Panel configuration (HB or FCW),
overwrite the program ROM or re-install the Panel.

[Detection Conditions]
During a Read/Write check at power on, OS/DD detects an HW error with the ESS-NVRAM Board.

[Corrective Actions]

116-320 STREAMZ Soft Fatal error


[Error Type]
System

1.

Disconnect and reconnect the NV-RAM Board and turn ON the power.

2.

If problem 116-323 still persists, replace the NV-RAM Board.

3.

After the replacement of the NV-RAM Board, 116-334 will occur. Take the corrective actions for
116-334 in order.

4.

If problem 116-323 still persists, go to the following procedure to resolve it.

[Fault Content]
Fatal error of the STREAMZ

OF-01 016-782/016-784 Fail

[Detection Conditions]
Fatal error of the STREAMZ

116-324 Exception Fail

A problem has occurred in the software processing and it is unable to continue with the subsequent
processes.

[Error Type]

[Corrective Actions]
Turn the power OFF and ON.

116-321 System Soft Fatal error

System Fail

[Fault Content]
The system detected an exception error

[Detection Conditions]

[Error Type]

A fatal software exception error has occurred in the Controller PWB CPU. The cause is most likely
the Controller software failure.

System Fail

[Fault Content]

[Corrective Actions]

SysCon Error

Power OFF/ON
[APC4300]

[Detection Conditions]

Turn OFF the power, then turn it ON while pressing both the [Start] and the [Stop] buttons. By
maintaining that state for 6 seconds, the machine will automatically delete the print data that had
caused the error and then restart itself.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

If the problem persists, carry out the following procedure:

OF-01 Common System Fail

Pull out and insert or replace the RAM DIMM.

116-322 WebDAV S/W Fail

If the problem persists, perform the following procedure to repair it.


OF-08 116-324 Fail

[Error Type]
System Fail

[Fault Content]

116-325 ESS Fan Fail


[Error Type]

Fatal error related to WebDAV.

System Fail

[Detection Conditions]
Due to an error in software processing, subsequent processes cannot be performed.
Version 1.2

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116-xxx FIP

Troubleshooting

Troubleshooting
116-xxx FIP
[Fault Content]
ESS FAN FAIL

[Detection Conditions]
An error occurred in the rotation of the ESS Fan.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure.
(1) Replace the ESS Fan.

116-328 L2 Cache Fail


[Error Type]
System Fail

[Fault Content]
CPU Built-in Level 2 Cache Failure

[Detection Conditions]
A failure was detected in the Level 2 Cache built in the CPU.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

116-329 Serial IF Soft Fail


[Error Type]
System Fail

[Fault Content]

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Version 1.2

[Error Type]
System Fail

[Fault Content]
Log Management Information Incorrect
Same as NVM failure, this failure was detected at the NVM Log management information area.

[Detection Conditions]
A log related error was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure.
1.

After removing the HDD and turning the power ON then OFF, install the HDD again and turn
the power ON.

If the problem persists, perform the following procedure to repair it.


OF-02 HDD System Fail

116-332 ESS Standard ROM Error


[Error Type]
System Fail

[Fault Content]
ESS On Board ROM Error

[Detection Conditions]
An error was detected in the ESS Built-In Standard ROM.

[Corrective Actions]
Turn the power OFF then ON.

[Fatal error related to Serial I/F]

Pull out and insert the ESS built-in standard ROM.

System call error related to Serial I/F.

If the problem persists, replace the ESS built-in standard ROM.

[Detection Conditions]
A system call error related to the Serial I/F was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

116-330 HDD File System Fail


[Error Type]
System Fail

[Fault Content]
HDD File System Failure

[Detection Conditions]
HDD Check at power ON detected that an error has occurred or the HDD was not formatted.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-02 HDD System Fail

116-331 Invalid Log Info

116-333 LocalTalk Soft Fail


[Error Type]
System Fail

[Fault Content]
[Fatal error related to LocalTalk]
System call error related to LocalTalk.

[Detection Conditions]
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-03 NET/USB System Fail
2.4 NET System Fault Check

116-334 ESS NVRAM Data Compare Fail


[Error Type]
System Fail

[Fault Content]

[Error Type]

ESS NVRAM Data Compare Fail (NV-RAM parts are good.)

System Fail

[Detection Conditions]

[Fault Content]

During a check of Read/Write at power on, System Cont detects [ESS-NVRAM with factory settings is
installed] or [Illegal ESS-NVRAM data is occurring].

[Detection Conditions]

Fatal error related to JBA.

Because data for initialization in ESS-ROM is written on ESS-NVRAM data when 116-334 is detected,
powering OFF then ON after that causes System Fails (124-3xx) that indicate mismatches in various
data between the three locations.
As powering OFF then ON after a detection of 116-334 will presumably cause errors 124-3xx that
indicate various data mismatches between the three locations, resolve one(s) in DC132, following
the corrective actions for the relevant Fault Code(s).

2.

If 116-334 reoccurs despite powering OFF/ON, disconnect and reconnect the NV-RAM Board, then
turn ON the power.

3.

If the problem persists, replace the NV-RAM Board.

4.

If the 116-334 problem still persists, go to the following procedure to resolve it.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

[Corrective Actions]
1.

Overall JBA fatal error.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

116-339 JBA No HD
[Error Type]
System

[Fault Content]
JBA HDD is not connected

OF-01:Common System Fail

116-336 Redirector HD Fail


[Error Type]
System Fail

[Detection Conditions]
When the JBA is started up, the HDD is not installed

[Corrective Actions]
Check the HDD installation and turn the power OFF then ON.

[Fault Content]

If the problem persists, perform the following:

[Redirector Fail]
HD failure detected in the Redirector.

[Detection Conditions]
An error was detected when HD was accessed.

OF-09 Common Job Fail

116-340 Memory Not Enough


[Error Type]
System Fail

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Fault Content]
[Insufficient memory]

OF-02 HDD System Fail

The Page Memory, Entry Buffer and Work Area are insufficient. Malloc error, etc.

116-337 SNTP S/W Fail


[Error Type]
System Fail

The tasks cannot start up.

[Detection Conditions]
Insufficient memory was detected during initialization. A PS option requiring an additional memory
was installed but memory was not added.

[Fault Content]
Fatal error related to SNTP.

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure.

Overall SNTP fatal error.

Remove the PostScript Option and perform the operation. For permanent recovery, add the
Controller memory.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

116-341 ROM VER Incorrect


[Error Type]

OF-02 HDD System Fail

System Fail

116-338 JBA fatal error


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116-xxx FIP

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Troubleshooting
116-xxx FIP
[Fault Content]
[ROM DIMM Version Mismatch]
Versions of the multiple ROM DIMMs installed are incorrect.

[Error Type]
System

[Fault Content]
<Token Ring board failure>

When installing multiple ROM DIMMs, it is necessary to match both the major versions and the
minor versions.

Token Ring Control IC Access error.

Versions of the multiple ROM DIMMs installed are incorrect.


An invalid combination of ROM DIMMs are installed.

[Corrective Actions]
Check the versions of the multiple ROM DIMMs installed and replace them with an appropriate
combination of DIMMs.
When installing multiple ROM DIMMs, it is necessary to match both the major versions and the
minor versions.

116-342 SESAMi Manager Fail


[Error Type]
System Fail

[Fault Content]
SESAMi Manager Fatal Error

[Detection Conditions]
Fatal error related to the SNMP Agent.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

As Imari does not have this board, this is not applicable.

[Detection Conditions]
Token Ring Control IC Access error

[Corrective Actions]
Turn the power OFF and ON.

116-346 Formatter Fail


[Error Type]
System Fail

[Fault Content]
[Formatter Failure]
Various fatal errors are detected in the Formatter.
Fatal error of S-Formatter.

[Detection Conditions]
A response such as system function recall error was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

Check whether or not the Controller ROM is the latest version.

116-347 LocaTalk Board Fail

If it is not the latest, upgrade it to the latest by referring to "2.6 Software Download".

[Error Type]

If the Controller ROM is the latest version, there is no need to download it.
2.

Version 1.2

An invalid combination of ROM DIMMs are installed.

[Detection Conditions]

1.

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If the problem persists, refer to "2.5.2 Logging/Extraction Tool Operational Instructions" to collect
logs, and then contact Support G.

116-343 Main PWBA IC Fail


[Error Type]
System Fail

[Fault Content]
Main PWBA IC Failure

[Detection Conditions]
An error was detected in the IC in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

116-345 TokenRing Board Fail

System

[Fault Content]
<LocalTalk board failure>
Check whether the LocalTalk board has been activated successfully.
As Imari does not have this board, this is not applicable.

[Detection Conditions]
The LocalTalk board cannot be activated successfully.

[Corrective Actions]
Turn the power OFF and ON.

116-348 Redirecter Fail


[Error Type]
System Fail

[Fault Content]
[Redirecter Failure]
Various fatal errors detected in the Redirecter.

[Detection Conditions]

[Error Type]

A response such as system function recall error was detected.

System Fail

[Corrective Actions]

[Fault Content]

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

Fatal error related to the EtherTalk.

[Detection Conditions]

Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.

Fatal error related to the EtherTalk.

2.4 NET System Fault Check

Due to an error in software processing, subsequent processes cannot be performed.

OF-03 NET/USB System Fail

[Corrective Actions]

2.4.5 Network-Related Details Check Flow

116-349 SIF Fail to Call Pflite

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

[Error Type]

Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.
2.4 NET System Fault Check

System Fail

OF-03 NET/USB System Fail

[Fault Content]

2.4.5 Network-Related Details Check Flow

An error occurred when calling the Pflite function using the SIF.

116-352 NetWare Soft Fail

[Detection Conditions]

[Error Type]

An error occurred when calling the Pflite function using the SIF.

System Fail

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

[Fault Content]

Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.

[Detection Conditions]

Fatal error related to the NetWare.

2.4 NET System Fault Check

Fatal error related to the NetWare.

OF-03 NET/USB System Fail

Due to an error in software processing, subsequent processes cannot be performed.

2.4.5 Network-Related Details Check Flow

[Corrective Actions]

116-350 AppleTalk Soft Fail

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

[Error Type]

Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.

System Fail

2.4 NET System Fault Check

[Fault Content]

OF-03 NET/USB System Fail

Overall fatal error of AppleTalk.

2.4.5 Network-Related Details Check Flow

[Detection Conditions]
Overall fatal error of AppleTalk.

116-353 HDD Phisycal Fail

Due to an error in software processing, subsequent processes cannot be performed.

[Error Type]
System Fail

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

[Fault Content]
[HDD Physical Fail]

Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.
2.4 NET System Fault Check

The HDD was not booted due to a physical HDD failure detected on booting.

[Detection Conditions]

OF-03 NET/USB System Fail


2.4.5 Network-Related Details Check Flow

116-351 EtherTalk Soft Fail


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The HDD was not booted due to a physical HDD failure detected on booting.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
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Troubleshooting
116-xxx FIP

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OF-02 HDD System Fail

116-354 HDD Product Fail


[Error Type]
System Fail

[Fault Content]
[HDD ProductCode Fail]
The M/C was not started up due to a Product Code error detected in the HDD on booting.

[Detection Conditions]
The HDD was not started up due to a Product Code error detected in the HDD on booting. It is
possible that the HDD had been formatted by the M/C of a different product.

[Corrective Actions]

Version 1.2

[Error Type]
System Fail

[Fault Content]
PS Fatal System Error

[Detection Conditions]
PS Fatal System Error
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the
same failure occurs frequently, refer to the following to repair it.
OF-01 Common System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

116-358 Salutation Soft Fail

[Error Type]

To overwrite to the HDD of another product, refer to the following to perform the special boot
forced formatting.

OF-02 HDD System Fail

116-355 Agent Soft Fail


[Error Type]
System Fail

[Fault Content]
Fatal error related to the SNMP Agent.

[Detection Conditions]

System Fail

[Fault Content]
Fatal error related to Salutation.

[Detection Conditions]
Fatal error related to Salutation.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

Fatal error related to the SNMP Agent.

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedures in sequence to repair it.

Due to an error in software processing, subsequent processes cannot be performed.

2.4 NET System Fault Check

[Corrective Actions]

OF-03 NET/USB System Fail


2.4.5 Network-Related Details Check Flow

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

116-359 PLW Soft Fail

OF-03 NET/USB System Fail

[Error Type]

116-356 HDD Format Fail


[Error Type]
System Fail

[Fault Content]
[HDD Format Fail]
The M/C was not started up due to an insufficient HDD capacity error detected during HDD
formatting.

[Detection Conditions]
HDD was formatted but an incorrect HDD was connected or a HDD error occurred.

[Corrective Actions]

System Fail

[Fault Content]
Fatal error in PLW.

[Detection Conditions]
Fatal error in PLW.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the
same failure occurs frequently, refer to the following to repair it.
OF-01 Common System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

116-360 SMB Soft Fail

OF-02 HDD System Fail

[Error Type]

116-357 PostScript Error

System Fail

[Fault Content]

[Fault Content]

Fatal error related to SMB.

BMLinkS/Print Service Software Failure

[Detection Conditions]

[Detection Conditions]

Fatal error related to SMB.

BMLinkS/Print Service Software Failure

Due to an error in software processing, subsequent processes cannot be performed.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedures in sequence to repair it.

Turn the power OFF then ON, and check for reproducibility by performing the same operation.

2.4 NET System Fault Check

2.4 NET System Fault Check

OF-03 NET/USB System Fail

OF-03 NET/USB System Fail

If the problem persists, refer to the following procedures in sequence to repair it.

2.4.5 Network-Related Details Check Flow

2.4.5 Network-Related Details Check Flow

116-361 Spool Fatal HDD

116-364 Timer Fail

[Error Type]

[Error Type]

System Fail

System Fail

[Fault Content]

[Fault Content]

Fatal error of SPL HDD.

Timer Failure

[Detection Conditions]

[Detection Conditions]

Fatal error of SPL HDD.

An error in the timer was detected.

The SpoolCont detected an error at HDD access.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON, and check for reproducibility by performing the same operation.

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

If the problem persists, replace the NVM PWB.

OF-02 HDD System Fail

If the system is not recovered after the ESS PWB has been replaced, install back the original ESS
PWB and contact Support G.

If the problem persists, replace the ESS PWB.

116-362 SSDP Soft Fail

116-365 Spool Fatal

[Error Type]
System Fail

[Error Type]

[Fault Content]

System Fail

SSDP Software Fail

[Fault Content]

[Detection Conditions]

Fatal error of the SPL.

SSDP Software Fail

[Detection Conditions]

Due to an error in software processing, subsequent processes cannot be performed.

Fatal error of the SPL.

[Corrective Actions]

Due to an error in software processing, subsequent processes cannot be performed.

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility.

OF-02 HDD System Fail

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

116-363 BMLinkS/Print Service Soft Fail

OF-01 Common System Fail

[Error Type]
System Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

116-366 Report Gen. Soft Fail


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116-xxx FIP

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[Error Type]
System Fail

[Fault Content]
Print Utility Operational Failure, Report Generator Operational Failure

[Detection Conditions]
An operation failure of the Report Generator.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

Version 1.2

[Error Type]
System Fail

[Fault Content]
Fatal error of XJCL.

[Detection Conditions]
Fatal error of XJCL.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

Turn the power OFF then ON, and check for reproducibility.

Turn the power OFF then ON, and check for reproducibility by performing the same operation.

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

If the problem persists, refer to the following procedures in sequence to repair it.

OF-01 Common System Fail

OF-03 NET/USB System Fail

116-367 Parallel IF Soft Fail


[Error Type]
System Fail

[Fault Content]
Overall fatal error of Parallel.

[Detection Conditions]
Overall fatal error of Parallel.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility by performing the same operation.

2.4 NET System Fault Check


2.4.5 Network-Related Details Check Flow

116-371 PCL Decomp S/W Fail


[Error Type]
System Fail

[Fault Content]
PCL Decomposer Software Failure

[Detection Conditions]
Fatal error of PCL.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

If the problem persists, refer to the following procedures in sequence to repair it.

Turn the power OFF then ON, and check for reproducibility.

2.4 NET System Fault Check


OF-03 NET/USB System Fail

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

2.4.5 Network-Related Details Check Flow

OF-01 Common System Fail

116-368 Dump Print Fail

116-372 P-Formatter Fail

[Error Type]

[Error Type]

System Fail

[Fault Content]
Fatal error of DumpPrint.

[Detection Conditions]

System Fail

[Fault Content]
Fatal error of P-Formatter.

[Detection Conditions]

Fatal error of DumpPrint.

Fatal error of P-Formatter.

Due to an error in software processing, subsequent processes cannot be performed.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

[Corrective Actions]

Turn the power OFF then ON, and check for reproducibility.

Turn the power OFF then ON, and check for reproducibility.

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

OF-01 Common System Fail

OF-01 Common System Fail

116-370 XJCL Fail

116-373 Dynamic DNS Soft Fail

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

[Error Type]
System Fail

OF-01 Common System Fail

[Fault Content]

116-376 Port 9100 Software Fail

Fatal error related to Dynamic DNS.

[Error Type]

[Detection Conditions]

System Fail

Fatal error related to DDNS.

[Fault Content]

Due to an error in software processing, subsequent processes cannot be performed.

Port 9100 Software Fail

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility.

[Detection Conditions]

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

[Corrective Actions]

2.4 NET System Fault Check

Turn the power OFF then ON, and check for reproducibility.

OF-03 NET/USB System Fail

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

2.4.5 Network-Related Details Check Flow

116-374 Auto Switch Fail

2.4 NET System Fault Check

[Error Type]

OF-03 NET/USB System Fail


2.4.5 Network-Related Details Check Flow

System Fail

116-377 Video DMA Fail

[Fault Content]

[Error Type]

Fatal error of Auto SW.

System Fail

[Detection Conditions]

[Fault Content]

Fatal error of Auto SW.

Video DMA Fail

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

[Detection Conditions]

Turn the power OFF then ON, and check for reproducibility.

Video DMA failure was detected.

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility.

OF-01 Common System Fail

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.

2.4 NET System Fault Check


OF-03 NET/USB System Fail
2.4.5 Network-Related Details Check Flow

116-375 I-Formatter Fail

OF-01 Common System Fail

116-378 MCR Soft Fail


[Error Type]

[Error Type]
System Fail

System Fail

[Fault Content]

[Fault Content]
Fatal error of I-Formatter.

Fatal error of MCR (Mail Contents Requester).

[Detection Conditions]

[Detection Conditions]

Fatal error related to MCR.

A response such as system function recall error was detected.

[Corrective Actions]

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]

Turn the power OFF then ON, and check for reproducibility.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Turn the power OFF then ON, and check for reproducibility.
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Troubleshooting
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-584

Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.
2.4 NET System Fault Check
OF-03 NET/USB System Fail

As this will clear all address information, request permission from the user before performing this.

116-382 ABL Phisycal Initialize Fail


[Error Type]
System Fail

2.4.5 Network-Related Details Check Flow

116-379 MCC Soft Fail


[Error Type]
System Fail

[Fault Content]
Fatal error of MCC (Mail Contents Creator).

Version 1.2

[Fault Content]
AddressBookLibrary Initialization Not Available

[Detection Conditions]
ABL has failed to access the NVM or HDD.

[Corrective Actions]
Set ChainLink 790-664 to 0.

[Detection Conditions]

If the problem persists, replace the NVM component on the NVM Controller.

Fatal error related to MCC.

If the problem persists, perform the following procedure to repair it.

Due to an error in software processing, subsequent processes cannot be performed.

OF-02 HDD System Fail

[Corrective Actions]
Turn the power OFF then ON, and check for reproducibility.
Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.
2.4 NET System Fault Check

116-383 PIT Lib Failure


[Error Type]
System Fail

[Fault Content]
Ama + toto Board Failure/Not Installed, or HDD access error

OF-03 NET/USB System Fail


2.4.5 Network-Related Details Check Flow

116-380 ESS Font ROM DIMM #1 Check Fail


[Error Type]
System Fail

[Fault Content]
ESS Font ROM DIMM #1 Check Failure

[Detection Conditions]
An error was detected when the ESS Font ROM DIMM #1 was checked.

[Corrective Actions]

[Detection Conditions]
1.

It was detected that the Image Extension Kit (Ama + toto board) was not installed on the controller
board during job execution.

2.

An Ama + toto board failure was detected during job execution.

3.

An HDD access error was detected during job execution.

* Note that although 016-231 is detected during power ON, this fail is a "job execution detection" and has
a different timing.

[Corrective Actions]
(1) (2) After turning the power OFF then ON, check the panel top right display to see whether 016231 has occurred, without this error (= 116-383) occurring.

Turn the power OFF then ON. If the problem persists, perform the following procedure.

If 016-231 has occurred, perform the corrective actions for 016-231.

Pull out and insert the ESS Prt-Kit, the Fax Board or the ROM DIMM. If the problem persists,
replace the Prt-Kit or the ROM-DIMM.

If the error does not occur, proceed to (3) for the HDD access errror.

116-381 ABL Initialize Fail


[Error Type]
System Fail

[Fault Content]
AddressBookLibrary Initialization Failure

[Detection Conditions]
ABL did not match the ABL version information on the NVM, or corrupted data was detected.

[Corrective Actions]
Perform Clear Controller NVM on the system.

If the problem persists, perform the following procedure to repair it.


OF-02 HDD System Fail

116-384 DCS Software Fail


[Error Type]
Sys

[Fault Content]
DCS Fatal Error

[Detection Conditions]
DCS-related fatal error.
Due to an error in software processing, subsequent processes cannot be performed.

116-388 No HD that Should Be

[Corrective Actions]
Turn the power OFF and ON.

[Error Type]

If the problem persists, perform the following procedure:

System Fail

OF-01 Common System Fail

[Fault Content]

116-385 IDC Software Fail

The necessary HD was not installed.

[Error Type]

[Detection Conditions]

System Fail

1.

[Fault Content]
2.

IDC Software Fail

Fatal error related to IDC.


Due to an error in software processing, subsequent processes cannot be performed.

Turn the power OFF then ON. If the problem persists, install the HDD correctly.
If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the
same failure occurs frequently, refer to the following to repair it.

OF-02 HDD System Fail

116-389 No Add-On RAM that Should Be

OF-01 Common System Fail

116-386 Incorrect USB port used for FAX

[Error Type]
System Fail

[Error Type]

[Fault Content]

System Fail

The necessary additional RAM was not installed.

[Fault Content]

[Detection Conditions]

Fax USB Cable Inserted Incorrectly

1.

[Detection Conditions]
At startup, the Fax USB Cable was connected to an incorrect port.

2.

[Corrective Actions]

116-387 MRC HW Fatal Error


System Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Reinstall or replace the RAM DIMM for J331.

OF-01 Common System Fail

116-390 Standard ROM and NVM Version Mismatch


[Error Type]
System Fail

[Fault Content]

If the cause of error is not clear, perform the following and check whether the status improved.
Replace the Main PWB.

Scanner Kit

If the problem persists, perform the following procedure to repair it.

Replace the High Compression Board.

Printer Kit

1.

[Detection Conditions]

Replace the Memory Modules on the Main PWB.

Turn the power OFF then ON. If the problem persists, perform the following procedure.

MRC HW Fatal Error

Insufficient System Memory was detected when SW optional function was enabled.

[Corrective Actions]

[Fault Content]

If the problem persists, contact the Development Dept. to request for investigation.

The system detected that additional RAM was not installed, even though the system configuration
(with HDD etc.) requires the installation of additional RAM.
[Option name to be detected]

Turn the power OFF, connect the Fax USB Cable to the correct USB port, then turn the power ON.

A fatal error has occurred during the usage of High Compression Board.

Scanner Kit

[Corrective Actions]

[Corrective Actions]

[Corrective Actions]

The system detected that the HD was not installed when SW optional function was enabled.
[Option name to be detected]

[Detection Conditions]

[Error Type]

The system detected that the HDD was not installed, even though the system configuration (with
Fax and Finisher) requires a HDD.

Versions of Standard ROM and NVM Mismatch

[Detection Conditions]
Incompatible versions of the Standard ROM and NVM were detected.
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Troubleshooting

Troubleshooting
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2010/08
2-586

[Corrective Actions]
1.

Initialize the NVM by following the instructions on the LCD display.

2.

If the NVM is not to be initialized, use a compatible version of the Controller ROM (Standard ROM).

Version 1.2

[Corrective Actions]
Insert the Printer Kit or the PS Kit and Emulation Kit that is specified for this machine into their
specified slots on the Controller Board.

116-391 Illegal code (country/territory/size group)

The correct way is to insert the ESS ROM for Netware into SLOT1 and the ESS ROM for Printer Kit
into SLOT2.

[Error Type]

However, if the problem persists even when the Printer Kit or the PS Kit and Emulation Kit that is
specified for this machine has been inserted into their specified slots, either replace the Kits or the
Controller Board.

System Fail

[Fault Content]
Country Code/Territory Code/Paper Size Group Setting Error Detected

[Detection Conditions]
When the machine is turned on and started (or also rebooted), nation info, territory code and paper
size group kept in SEEP-ROM are checked. As a result, an undefined code is detected regarding
one(s) of those pieces of information.
However, when it is turned on and started (or also rebooted) in the following way, the machine starts
successfully without checking for an error.

Special Boot (Power Saver+Clear All+Power ON)

[Corrective Actions]
Turn OFF then ON the power. If the problem persists, perform the following:
1.

Enter the correct nation code, territory code and paper size group in SEEP-ROM.
* CL No.

[Error Type]
System Fail

[Fault Content]
AAA Manager Fatal Error

[Detection Conditions]
AAA-related fatal error was detected

[Corrective Actions]
Upgrade to the latest version.
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
occurred and contact the support department for instructions.
2.5.1 Log collection/extraction tool function explanation

700-165=nation code

116-394 AAA Manager detect illegal setting Auth. & Acct.

700-338=territory code

[Error Type]

700-402=paper size group


For correct data, see System Data List.
2.

116-393 AAA Manager S/W Fail

After entering the correct values in SEEP-ROM, be sure to initialize NVMs (Sys-System).
If NVMs (Sys-System) are not initialized, NVN values generated based on wrong data in
SEEP-ROM will not be updated to be the correct values.

116-392 Machine Code Check Fail


[Error Type]
System Fail

[Fault Content]
ROM DIMM Machine Code Check Fail

[Detection Conditions]

System Fail

[Fault Content]
Abnormal Authentication Mode and Accounting Mode Settings Detected during AAA Manager Boot
Sequence

[Detection Conditions]
Before the AAA Manager Task had reached Task Available (Ready to Copy is displayed) during the
boot sequence, abnormal settings of system data in the authentication system and the accounting
system was detected. This is caused by system data mis-setting from tools other than KO TOOLS.

[Corrective Actions]
Upgrade to the latest version.
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
occurred and contact the support department for instructions.

The machine code that is stored in the SEEPROM of the ESS ROM, which is inserted in SLOT1 or
SLOT2, does not match the machine code that is stored in the SEEPROM on the Controller board
(or on the Back Plane).

116-395 USB Soft Fail

# KOHAKU #

[Error Type]

Check the machine codes for both SLOT1 and SLOT2. If even one of them does not match, this
Fault will occur.
Although the correct way is to insert ESS ROM for Netware into SLOT1 and the ESS ROM for
Printer Kit into SLOT2, the machine will not display this Fault Code even if they are inserted wrongly
as long as the machine codes are matched.

2.5.1 Log collection/extraction tool function explanation

System Fail

[Fault Content]
Fatal error related to USB.

[Detection Conditions]

[Fault Content]

Fatal error related to USB.

The machine remains in initializing state even after 10 minutes has passed since it has started up
(not including the startup after Power Save).

Due to an error in software processing, subsequent processes cannot be performed.

[Detection Conditions]

[Corrective Actions]

When 10 minutes had passed after the Pflite has started up, "the machine remains in initializing
state" was detected. => 10 minutes had passed in a situation where neither Ack nor Nack was
returned from any task.

Turn the power OFF then ON, and check for reproducibility. Refer to the CE log, etc. If the same
failure occurs frequently, refer to the following to repair it.
2.4 NET System Fault Check

This failure is detected only in startup modes such as "Normal Cold Boot" and "Reboot Mode
(during Diag exit, etc.)". In other modes such as "Recovery from Power Save" and "Special Boot
Mode", the failure is not detected because the timeout time of 10 minutes is difficult to guarantee.

OF-03 NET/USB System Fail


2.4.5 Network-Related Details Check Flow

116-396 FIPS140 Self-Test Fail

[Error Type]
system

[Fault Content]
<FIPS140 Self-Test Fail> At start, the FIPS140 Encryption Module self-test has detected a failure.

[Detection Conditions]
At start, the FIPS140 Encryption Module self-test has detected a failure. Self-Test Error due to
illegal ROM (FW).

[Corrective Actions]
1.

Turn the power OFF then ON.

2.

Replace or upload again the ROM (FW).

The Plain Total Color Judge Threshold setting is wrong.

[Detection Conditions]
When the condition below is met in setting system data values in boot sequence:

Turn the power OFF then ON.

2.

Set up system data values that meet the relation between them as below:

If 116-399 occurs again after rebooting, the System Fail screen is displayed.

For cases where 116-399 is displayed, the pfshowinfo8 log is obtained twice successively.

Although the log is saved in the HDD even if 116-399 is not displayed because the machine
cannot shift to the SysFail state, the latest histories might not get logged.

2.5.1 Log collection/extraction tool function explanation

116-700 Image Extension Kit Insufficient Memory


[Error Type]
Warning

[Fault Content]
Image Expansion Kit has Insufficient Memory

[Detection Conditions]
When the system data "Log/Image Creation Guarantee Level" is set to "Low", the Image Extension
Kit has insufficient memory.

[Corrective Actions]
1.

"Ready to Copy" is displayed and the error code is not displayed at normal start up after
rebooting.

Get ready to provide the obtained logs and contact the support department for instructions.

720-061(threshold B) <= 720-060(threshold A)


*If Chain-Link 720-060 Value is not below 720-061 Value, FAULT will be detected.

Obtain the "PfShowInfo8" log and save it in the HDD before rebooting.

Use "PfShowInfoRedirFile" to obtain all the logs saved in the HDD, and retry the operation to see if
the problem persists. If the machine does not start up while displaying "Please Wait" after power
ON, obtain "info9 or xxx.tgz" before 10 minutes has passed.

[Error Type]
[Fault Content]

[Corrective Actions]

116-397 AAAmgr illegal setting area coverage threshold.


system

Reboot the machine once if it remains in initializing state even when the 10-minute timeout
time has passed after power ON.

[Corrective Actions]
Set the image quality to "Normal".

Chain-Link 720-061(threshold B) > Chain-Link 720-060(threshold A)


*Chain-Link 720-060 Value must be below 720-061 Value.

116-701 Out of Memory-Duplex Fail

116-399 MUnder initialization for 10 minutes

[Error Type]
Warning

[Error Type]
Sys

[Fault Content]
One-page data was printed on multiple pages during 2-Sided Print (The title with two or more lines
was printed on 2 pages).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Troubleshooting

Troubleshooting
116-xxx FIP
[Detection Conditions]

The title with two or more lines was printed on 2 pages because 2-Sided Print is not available due to
insufficient memory.
Expand the memory or install the HDD if it is not installed.

Warning

[Fault Content]
[Media Reader] Format Error (Occurs in other situations than during job)

[Detection Conditions]

116-702 Print with Substitute Font


[Error Type]
Warning

The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
1.

[Fault Content]
Printing performed with a substitute font.

[Detection Conditions]

[Error Type]
Warning

[Fault Content]

Install an appropriate Font ROM.

116-703 PostScript LANG Interprete ERR

[Media Reader] File Attribute Retrieval Error (Occurs in other situations than during job)

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Error Type]
Warning

[Fault Content]
[PS Interpret Error]
An error has occurred in language analysis.

[Detection Conditions]
There is a problem in the PostScript data and an error occurred in PostScript grammar interpretation
or language interpretation.

[Corrective Actions]
1.

[Error Type]
Warning

[Fault Content]
[Media Reader] Image File Retrieval Error (Occurs in other situations than during job)

[Detection Conditions]

OF-09 Common Job Fail


When another PostScript printer exists at the customer site, print data on that printer and check if
the same problem occurs.

[Error Type]
Warning

The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
1.

[Error Type]
Warning

[Fault Content]

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Media Reader] File Attribute Retrieval Error (Occurs during job)

[Detection Conditions]

[Corrective Actions]
1. Check that the Media is inserted.

116-705 MediaReader Format Error(No Job)

Check the contents in the Media from the PC. Check whether the print file images are displayed in
the PC.

116-708 MediaReader:File Attribute Read Error(In Job)

[Fault Content]
[Media Reader] Media Not Inserted (Occurs in other situations than during job)

Check the contents in the Media from the PC. Check whether the printed file attribute information is
displayed in the PC.

116-707 MediaReader:Image File Read Error(No Job)

[Corrective Actions]
Perform the following procedure to repair it.

Check the contents in the Media from the PC. Check the file format/directory and selected mode
(Digital Camera Print/Document Print).

116-706 MediaReader:File Attribute Read Error(No Job)

Printing performed with a substitute font.

[Corrective Actions]

Version 1.2

[Error Type]

[Corrective Actions]

116-704 MediaReaderMedia No Insert(No Job)

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The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
1.

Check the contents in the Media from the PC. Check whether the printed file attribute information is
displayed in the PC.

116-709 MediaReader:Image File Read Error(In Job)

[Detection Conditions]
The PLW form/logo data cannot be registered due to insufficient RAM or HD space.

[Error Type]

[Corrective Actions]

Warning

After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary
forms/logos. Or, increase the allocated capacity of the RAM disk.

[Fault Content]
[Media Reader] Image File Retrieval Error (Occurs during job)

116-713 Job divided by HDD Full

[Detection Conditions]

[Error Type]

The MediaLib detected this error while performing the operation that requires access to Media.

Warning

[Corrective Actions]
1.

Check the contents in the Media from the PC. Check whether the print file images are displayed in
the PC.

[Fault Content]
[HDD Full Warning]
The job output was split into batches due to HDD Full.

116-710 HP-GL/2 Memory Overflow

[Detection Conditions]

[Error Type]

Collate operation was split when HDD Full occurred in Print Service.

Warning

[Corrective Actions]

[Fault Content]

Delete the stored documents and clear HDD Full.

HP-GL Spool File Overflow

If the problem persists, split the job so that HDD Full does not occur.

[Detection Conditions]

If the problem persists (and the cause may be an HDD failure), perform the following procedure to
repair it.

HP-GL/2 memory overflows.

[Corrective Actions]

OF-02 HDD System Fail

Increase the HP-GL spool size. Or, install the HDD.

116-714 HP-GL/2 Command ERR

116-711 PLW Size/orientation mismatch

[Error Type]

[Error Type]

Warning

Warning

[Fault Content]

[Fault Content]

A HP-GL command error was detected.

[PLW Form Overlay Error]

[Detection Conditions]

Form Overlay is impossible because the size/orientation of the PLW form's drawing is different from
that of the paper.

[Detection Conditions]

HP-GL/2 command error occurred.

[Corrective Actions]
Correct or remove the data in the print data that causes the error.

Form Overlay is impossible because the size/orientation of the PLW form's drawing is different from
that of the paper.

If the problem persists (and the cause may be an HDD failure), perform the following procedure to
repair it.

[Corrective Actions]

2.4 NET System Fault Check

Select paper that has the same size and orientation as the registered form.

2.4.4 Printing can be performed but abnormally

116-712 Out of Area-Form REGI ERR


[Error Type]
Warning

2.4.5 Network-Related Details Check Flow

116-715 Max Form to PLW Registered


[Error Type]

[Fault Content]
[Insufficient PLW Form Capacity]

Warning

[Fault Content]

The PLW form/logo data cannot be registered due to insufficient RAM or HD space.

[PLW Form Registration Error]


The PLW form data cannot be registered because of the restriction on the no. of forms.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Troubleshooting

Troubleshooting
116-xxx FIP
[Detection Conditions]
The PLW form data cannot be registered because of the restriction on the no. of forms.

[Corrective Actions]
After checking the registered forms using the Operation Panel utility, delete the unnecessary forms/
logos. Or, delete the unnecessary forms with Print Command.

116-716 MediaReader File Not Exist


[Error Type]
Warning

[Fault Content]
[Media Reader] No Target File (Occurs in other situations than during job)

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
1.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Check the contents in the Media from the PC. Check the file format/directory and selected mode
(Digital Camera Print/Document Print).

Version 1.2

[Fault Content]
Cancellation of the parameter(s) disabled by XPIF

[Detection Conditions]
The device was instructed to execute a function it did not support.
The device was instructed to execute a function or a combination of functions that it was not ready
to execute.

[Corrective Actions]
Some of the parameters are disabled by XPIF so the device cannot execute them; cancel the
disabled parameter(s).

116-720 PCL Memory Low,Page Simplified


[Error Type]
Warning

[Fault Content]
PCL Memory Low, Page Simplified

[Detection Conditions]

116-717 MediaLib:Not Excecute of New Request


[Error Type]
Warning

[Fault Content]
[Media Reader] MediaLib New Execution Request Cannot Be Received

[Detection Conditions]
The MediaLib detected this error while performing the operation that requires access to Media.

[Corrective Actions]
1.

Check the contents in the Media from the PC. It is not necessary to check the file format/directory in
the Media (as this error does not occur when the previous job is complete).

116-718 Selected PLW Form Not Registered


[Error Type]
Warning

[Fault Content]
[PLW Form Overlay Error]
The specified form is not registered.

[Detection Conditions]
The specified form is not registered.

[Corrective Actions]
Use a registered form or register the required form.

116-719 XPIF Parameter Cancelled


[Error Type]
warning

[Corrective Actions]
Deactivate the unnecessary ports. Adjust various buffer memory sizes. Add an expanded memory.

116-725 HDD full for Image Log


[Error Type]
Warning

[Fault Content]
The log image storage area on the disk is full.

[Detection Conditions]
With the system data "Level of Ensuring Log Image Creation" set to "Low," the log image storage
area on the disk is full.

[Corrective Actions]
Rerun the job.
If the situation is the same despite some re-attempts, delete unnecessary documents saved in the
device.

116-737 Out of Area-Data REGI ERR


[Error Type]
Warning

[Fault Content]
[Insufficient ART User Defined Area]
The user defined data (external characters, patterns, etc) cannot be registered due to insufficient
RAM capacity.

[Detection Conditions]
The user defined data (external characters, patterns, etc) cannot be registered due to insufficient
RAM capacity.

[Corrective Actions]

[Fault Content]

Delete the registered user-defined data. Or, increase the allocated capacity of RAM.

[Form Registration Error]


The form data cannot be registered due to the restriction on the no. of forms.

116-738 Size/orientation mismatch

[Detection Conditions]

[Error Type]

The form data cannot be registered due to the restriction on the no. of forms.

Warning

[Corrective Actions]

[Fault Content]

After checking the registered forms using the Operation Panel utility, delete the unnecessary forms/
logos. Or, delete the unnecessary forms with Print Command.

[Form Overlay Error]


Form Overlay is impossible because the size/orientation of the form's drawing is different from that
of the paper.

[Detection Conditions]

116-742 Max Logo Registered


[Error Type]

Form Overlay is impossible because the size/orientation of the form's drawing is different from that
of the paper.

Warning

[Fault Content]

[Corrective Actions]

[Logo Registration Error]

Select paper that has the same size and orientation as the registered form.

The logo data cannot be registered due to the restriction on the no. of logos.

116-739 Out of Disk Area-Form/Logo REGI ERR

[Detection Conditions]
The logo data cannot be registered due to the restriction on the no. of logos.

[Error Type]

[Corrective Actions]

Warning

After checking the registered logos using the Operation Panel utility, delete the unnecessary logos.
Or, delete the unnecessary logos with Print Command.

[Fault Content]
[Insufficient Form/Logo Capacity]

116-743 Out of Buffer Area-Form/Logo REGI ERR

The form/logo data cannot be registered due to insufficient RAM or Hard Disk space.

[Detection Conditions]

[Error Type]

The form/logo data cannot be registered due to insufficient RAM or Hard Disk space.

Warning

[Corrective Actions]

[Fault Content]

After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary
forms/logos. Or, increase the allocated capacity of the RAM disk.

116-740 Arithmetic Error

[Form/Logo Size Overflow]


The received data (form/logo) exceeded the registered buffer size.

[Detection Conditions]
Form/logo cannot be registered (insufficient area)

[Error Type]

The received data (form/logo) exceeded the registered buffer size.

Warning

[Fault Content]

[Corrective Actions]
Increase the size of the Form Registration Area using the Operation Panel. Or, install the HD.

[Value Calculation Error]


The value calculated in the Interpreter exceeded the limit.

[Detection Conditions]

116-745 ART Command ERR


[Error Type]

The value calculated in the Interpreter exceeded the limit.

[Corrective Actions]

Warning

[Fault Content]

Upgrade the driver.

[ART Command Error]

116-741 Max Form to Not PLW Registered

During Decompose, the Decomposer checks for syntax error and values that exceed their
respective limit values.

[Error Type]
Warning
Version 1.2

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116-xxx FIP

Troubleshooting

Troubleshooting
116-xxx FIP
[Detection Conditions]

During Decompose, the Decomposer checks for syntax error and values that exceed their
respective limit values.

[Corrective Actions]
Upgrade the driver.
And upgrade the ESS software to the latest version.

116-746 Selected Form Not Registered


[Error Type]
Warning

[Fault Content]
[Form Overlay Error]
The specified form is not registered.

[Detection Conditions]
The specified form is not registered.

[Corrective Actions]
Use a registered form or register the required form.

116-747 Invalid Page Margin


[Error Type]
Warning

[Fault Content]
[White page was detected]
After subtracting the paper margin from the valid coordinate area, the result of the calculation will be
negative.

[Detection Conditions]
After subtracting the paper margin from the valid coordinate area, the result of the calculation will be
negative.

[Corrective Actions]
Repeat the operation.

116-748 Page without Image Draw Data


[Error Type]
Warning

[Fault Content]
[White page was detected]
Drawing data does not exist in the page data.

[Detection Conditions]
Drawing data does not exist in the page data.

[Corrective Actions]
Repeat the operation.

116-749 PostScript Font error

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Version 1.2

[Error Type]
Warning

[Fault Content]
[PS Font Error]
Job was aborted because the specified font is not found.

[Detection Conditions]
The specified font is not found in the ROM or the HDD.

[Corrective Actions]
Add fonts. Or, specify a substitute using UI.

116-751 HDD Full Warning


[Error Type]
Warning

[Fault Content]
<HDD Full Warning> Booklet processing has stopped due to HDD Full

[Detection Conditions]
When a Booklet Job is writing into the HDD, the Job is aborted because the HDD became full

[Corrective Actions]
Delete the stored documents and clear HDD Full.
If the problem persists, split the job so that HDD Full does not occur.
If the problem still persists, perform the following:
OF-02 HDD System Fail

116-752 Print job ticket description warning


[Error Type]
Warning

[Fault Content]
Print Job Ticket Description Warning

[Detection Conditions]
When a user instructs to print from an application that directly sends PDF, such as
"ContentsBridge2005", the machine received the print job ticket sent together with the PDF but the
job ticket data includes "printing instructions that are not supported by the machine".
In particular, the job ticket also contains printing instructions that are only supported by other
machines that was developed after this machine was released. Those instructions that are
unrelated to the functions provided in this machine are cancelled before processing.

[Corrective Actions]
Although some functions that are not supported by this machine were specified in the print job ticket,
those instructions will be cancelled because they are unrelated to the functions provided in this
machine and the printing will continue. You can check for the cancelled functions by outputting the
Job History Report.
To use the cancelled printing instructions, print to a machine that supports those functions.
Obtain the Printer Setting List, Job History Report, and the print job ticket that was sent when the
problem reocurred, then contact the Support Department.

OF-09 Common Job Fail

116-771 Invalid JBIG Param DL Fixed

116-775 Invalid JBIG Param L0 Fixed


[Error Type]

[Error Type]
Warning

Warning

[Fault Content]

[Fault Content]
An incorrect JBIG parameter DL was automatically corrected.

An incorrect JBIG parameter L0 was automatically corrected.

[Detection Conditions]

[Detection Conditions]
An incorrect JBIG parameter DL was detected and automatically corrected.

An incorrect JBIG parameter L0 was detected and automatically corrected.

[Corrective Actions]

[Corrective Actions]
No action necessary.

116-772 Invalid JBIG Param D Fixed

No action necessary.

116-776 Invalid JBIG Param MX Fixed


[Error Type]

[Error Type]
Warning

Warning

[Fault Content]

[Fault Content]
An incorrect JBIG parameter D was automatically corrected.

An incorrect JBIG parameter MX was automatically corrected.

[Detection Conditions]

[Detection Conditions]
An incorrect JBIG parameter D was detected and automatically corrected.

An incorrect JBIG parameter MX was detected and automatically corrected.

[Corrective Actions]

[Corrective Actions]
No action necessary.

116-773 Invalid JBIG Param P Fixed

No action necessary.

116-777 Invalid JBIG Param MY Fixed


[Error Type]

[Error Type]
Warning

Warning

[Fault Content]

[Fault Content]
An incorrect JBIG parameter P was automatically corrected.

An incorrect JBIG parameter MY was automatically corrected.

[Detection Conditions]

[Detection Conditions]
An incorrect JBIG parameter P was detected and automatically corrected.

An incorrect JBIG parameter MY was detected and automatically corrected.

[Corrective Actions]

[Corrective Actions]
No action necessary.

116-774 Invalid JBIG Param YD Fixed

No action necessary.

116-778 Invalid JBIG Par VLENGTH Fixed


[Error Type]

[Error Type]
Warning

Warning

[Fault Content]

[Fault Content]
An incorrect JBIG parameter YD was automatically corrected.

An incorrect JBIG parameter VLENGTH was automatically corrected.

[Detection Conditions]

[Detection Conditions]
An incorrect JBIG parameter YD was detected and automatically corrected.

An incorrect JBIG parameter VLENGTH was detected and automatically corrected.

[Corrective Actions]

[Corrective Actions]
No action necessary.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

No action necessary.

116-780 Attached Document Error


2010/08
2-593

116-xxx FIP

Troubleshooting

Troubleshooting
116-xxx FIP

2010/08
2-594

[Error Type]
Warning

[Fault Content]
Attached document error of E-mail to XXX.

[Detection Conditions]
The system detected an error in the document attached to the E-mail to XXX.

[Corrective Actions]
No action necessary.

116-790 Stapling Canceled


[Error Type]
warning

[Fault Content]
Staple was canceled.

[Detection Conditions]
Either all or one of the lead Stapler is canceled during print

[Corrective Actions]
1.

If the operator stops a FAX/Internet FAX Mailbox received documents print, cancel one of the lead
Stapler and print.

2.

If 1. is not possible, cancel Stapler for all copy and print

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

117-310 WSD Scan S/W Fail


[Error Type]
system

[Fault Content]
WSD Scan S/W Fail

[Detection Conditions]
A problem occurred in the processing of WSD Scan Service Software, causing the processing to
discontinue after that.

[Corrective Actions]
Power OFF then ON.
If the problem persists, do the following:
OF-01 Common System Fail

117-311 Wrong insertion of security enhancing kit


[Error Type]
system

[Fault Content]
Wrong insertion of security enhancing kit

[Detection Conditions]
The Security Extension Kit is not installed in the correct slot.

[Corrective Actions]
Install the Security Extension Kit in the correct slot.

117-312 Device Self Test Error


[Error Type]
system

[Fault Content]
Device Program Self-Test Error

[Detection Conditions]
The OS self-program judgment test has detected that CheckSum Value is different from MiniOS/
Program.

MiniOS is broken, stopping the self-test from being conducted.

The program is broken and cannot start.

(Has detected that) the data was improperly rewritten, because MiniOS/Program is different
from Checksum Value.

[Corrective Actions]
Replace the board.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-595

117-xxx FIP

Troubleshooting

Troubleshooting
117-xxx FIP

2010/08
2-596

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

118-310 IPSEC Intenal Fail


[Error Type]
Sys

[Fault Content]
IPSEC Internal Error

[Detection Conditions]
An internal error was detected during initialization of the IPSEC.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, contact the Support Department for instructions.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-597

118-xxx FIP

Troubleshooting

Troubleshooting
118-xxx FIP

2010/08
2-598

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

121-310 EPSV-Accessory Communication Fail

[Error Type]
System Fail

[Error Type]

[Fault Content]

System Fail

IC Card Auditron Config Fail 02

[Fault Content]

[Detection Conditions]

EPSV-Accessory Communication Fail

During power ON, an error has occurred due to the following setting combinations that are not
allowed.

[Detection Conditions]
Transmission failed between the EP-SV and the accessories.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
1.

Check the connection to the EP Accessory, pull out and insert the EPSV Board and replace
the cable.

3.

If the problem persists, replace the EP-SV.

4.

If the problem persists, refer to EP Accessory manual to perform the corrective actions.

[Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] is set as [Remote
Access].

Take actions in the following order:

If the Controller ROM is the latest version, there is no need to download it.
If the problem persists, replace the EPSV-IF Board.

An EP-related product other than the IC Card Gate is connected (set). Or, the IC Card Gate
are installed (set) together with other EP-related products.

[Corrective Actions]

Check whether the Controller ROM is the latest version and upgrade it to the latest.
2.

If the problem persists, perform the following procedure to repair it.

1.

Without the EP-related products connected, start up the machine and set [Login Setup /
Auditron Administration] > [Login Setup / Auditron Mode] to other than [Remote Access].

2.

Install the IC Card Remote Authentication Kit option and set the IC Card Gate of EP-related
product to single connection.

121-313 IC Card Auditron Software-key Fail

Perform the procedures after obtaining reports in OF-01 Common System Fail.

[Error Type]

121-311 IC Card Auditron Passwd Fail

System Fail

[Error Type]

[Fault Content]

System Fail

IC Card Auditron Config Fail 03

[Fault Content]

[Detection Conditions]

IC Card Auditron Config Fail 01

During power ON, an error has occurred due to the following setting combinations that are not
allowed.

[Detection Conditions]

During power ON, this machine performs auto correction and reboots because of incorrect
combination between the external authentication settings of this machine and the connected
machine.

The IC Card Gate of EP-related product is connected singly (set).

[Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] is set as [Remote
Access].

When the IC Card Gate is connected:


If all the following settings have been made, [IC Card Link Mode] is changed to [Enter Password].

The IC Card Remote Authentication Kit option is not installed.

[Corrective Actions]

Set [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] to [Remote
Access].

Set [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] > [Remote Access]
> [IC Card Link Mode] to [No Password Required].

Select [System Settings] > [Network Settings] > [Remote Authentication Server/Directory
Service] > [Authentication System] and set to Kerberos or SMB.

Take actions in the following order:


1.

Without the EP-related products connected, start up the machine and set [Login Setup /
Auditron Administration] > [Login Setup / Auditron Mode] to other than [Remote Access].

2.

Install the IC Card Remote Authentication Kit option.

121-314 Customize User Prompts Fail


[Error Type]

[Corrective Actions]

system fail

When the IC Card Gate is connected:


This system automatically sets [Login Setup / Auditron Administration] > [Login Setup / Auditron
Mode] > [Remote Access] > [IC Card Link Mode] to [Enter Password]. If you do not want to use a
password, make the appropriate settings.

[Fault Content]
Customize User Prompts Fail

121-312 IC Card Auditron Accessory Fail


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-599

121-xxx FIP

Troubleshooting

Troubleshooting
121-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-600

[Detection Conditions]

Version 1.2
1.

When the machine was in Network Accounting Mode, ChainLink was Card Auditron Level 2 OR IC
Card Auditron Level 2 and the panel specified Customize User Prompts=""prompt 2 only"" OR
""none"".

Authentication=Remote, Accounting=OFF (Keep Log), Feature Service Pathway=Locked, Job


Status Pathway=Locked, Machine Status Pathway=Locked, Password for ICCG External
Authentication Link=OFF, and Authentication System=AWAA

[Corrective Actions]

In addition, when Authentication != Remote, it becomes system failure.

Change the system data (Chain-Link) so that the detection condition will not occur.
(E.g. To enable Card Auditron Level 2/IC Card Auditron Level 2 when the machine is in Network
Accounting Mode, set Customize User Prompts to ""both"" or ""prompt 1 only"".)

121-316 EP Accessory conflicts with SecureAccess


[Error Type]
SysR

[Fault Content]
Prohibited Combination of EP Accessory Connection and Secure Access Authentication

[Detection Conditions]
The EP Accessory is connected and the authentication method is set to Secure Access.
Because Secure Access itself is an alternate method for IC Card authentication of EPA connection,
there is no meaning to install both. Therefore, combination of the EP Accessory connection and the
Secure Access authentication is prohibited.

[Corrective Actions]
1.

Remove the EP Accessory connection.

2.

Remove the EP Accessory connection temporarily, set the authentication method to an option other
than Secure Access (either of: Authentication OFF, LOCAL Authentication or REMOTE
Authentication), and then connect the EP Accessory again.

121-317 Continuous JOB setting missmatch of EPLyzer


[Error Type]
Sys

[Fault Content]
Continuous Job setting mismatch of EPLyzer

[Detection Conditions]
When 850-020 is "0" and the Auditron Mode was changed from INTERNAL AUDITRON to an option
other than INTERNAL AUDITRON.

[Corrective Actions]
Set the system data 850-020 to "0".
Or, return the Auditron Mode to INTERNAL AUDITRON. (700-540=1)

121-318 Auth/Accout Settings Is Not Supported


[Error Type]
SysR

[Fault Content]
Auth/Accout Settings Is Not Supported

[Detection Conditions]
When (1) or (2) in the following is met:

When "Accessory Type" = ICCG only


The machine operates normally only when the following system data is set (AND).

Therefore, cases other than the above forms the detection condition.
2.

When "Accessory Type" = There are connections other than ICCG


The following cases are the detection conditions:
Authentication=OFF, Accounting=XSA or OFF (Keep Log)
Authentication=Local, Accounting=OFF or XSA or OFF (Keep Log)
(When Authentication=Remote or CA, it becomes system failure)

[Corrective Actions]
(None applicable because it is automatic reboot)

121-319 Fax Send Charging and Internet FAX Setting Confliction


[Error Type]
System Fail

[Fault Content]
Fax Send Charging and Internet FAX Setting Conflict

[Detection Conditions]
When the device is starting up, it was detected that the Internet FAX Kit function was already
activated when the Fax send billing function was enabled.

[Corrective Actions]
Disable the Fax send billing function or the Internet FAX Kit functions, and then restart the device.

121-320 EP-SV Setting information conflict fail.


[Error Type]
System Fail

[Fault Content]
EP-SV - Double installation contract error with Web-based EP.

[Detection Conditions]
It was detected that the EP cont has doubled installation contracts for the EP-SV and the Webbased EP.

[Corrective Actions]
There are double contracts for the EP-SV and the Web-based EP.
Change the C/L to disable either one of the installation contracts and set correct contract settings.

121-321 EP-DX Setting information conflict fail.


[Error Type]
System Fail

[Fault Content]
EP-DX - Double installation contract error with Web-based EP.

If the problem persists, perform the following:

[Detection Conditions]
It was detected that the EP cont has doubled installation contracts for the EP-DX and the Webbased EP.

[Corrective Actions]

Go to OF-01 Common System Fail. Perform step (5) to collect reports and the subsequent steps.

121-323 Web EP Software Fail


[Error Type]

There are double contracts for the EP-DX and the Web-based EP.

System Fail

Change the C/L to disable either one of the installation contracts and set correct contract settings.

[Fault Content]

121-322 Controller Price Table Error

Fatal error related to Web EP.

[Error Type]

[Detection Conditions]

System Fail

Fatal error related to Web EP.

[Fault Content]

Due to an error in software processing, subsequent processes cannot be performed.

EPA - Controller unit price table settings error

[Corrective Actions]

[Detection Conditions]
When the Fax send billing function is turned ON (850-021=1), the following was detected at power
ON or at recovery from Power Save.

Turn the power OFF then ON. If the problem still persists, obtain the info9 or xxx.tgz log and
network log immediately after the problem has occurred and contact the support department for
instructions.

1.

The standard image quality unit price (850-022) or the high image quality unit price (850-023)
in the unit price table for Fax send billing was set to "0".

2.5.1 Log collection/extraction tool function explanation

2.

The accumulated value from the Maximum Stored Number of Sheets (840-003: 999 by default)
and the standard image quality unit price (850-022) or the high image quality unit price (850023) in the unit table was set to a value larger than the maximum price (15.120 yen) that can
be inserted for Coin Kit 8.

3.
4.

The standard image quality unit price (850-022) is larger than the high image quality unit price
(850-023).
With a new type of subtraction system (M/C Unit-Price Table system) ON (850-027=1),

121-324 Fax Send Charging And Scan Setting Confliction


[Error Type]
system

[Fault Content]
Fax Send Charging and Scan Setting Confliction.

[Detection Conditions]
While device is on, it is detected that with FAX Send Charging enabled, Blank Document Detection
is enabled or Blank Document Detection Display (display on KO screen) is enabled.

an available unit price (855-xxx) is set to a value out of the range of 1 to 9999999.
(As to DMP2009 or later, switch to another Fault (21-213).)

[Corrective Actions]

[Corrective Actions]

Set 850-021 to 0 (disable FAX Send Charging), or

Detection Condition (1): When the Fax send billing function is not used, set 850-021 to "0" (function
OFF).
When using the Fax send billing function, set both the standard image quality unit price (850-022)
and the high image quality unit price (850-023) to a value other than "0", and then turn the power
OFF then ON.

set 820-123 to 0 and 790-670 to 0 and restart the device.

121-333 EPSV-EP M/C Communication Fail


[Error Type]
System Fail

Detection Condition (2): When the Fax send billing function is not used, set 850-021 to "0" (function
OFF).

[Fault Content]

When using the Fax send billing function, correct the Maximum Stored Number of Sheets and unit
prices, and then turn the power OFF then ON.

[Detection Conditions]

Detection Condition (3): Set the standard image quality unit price (850-022) to a value that is equal
to or less than the high image quality unit price (850-023), and then turn the power OFF then ON.

EPSV-EP M/C Communication Fail


1.

If this condition does not apply to your case, check what value is set in [850-014: Accessory
Connection Monitoring Timer Value] and go to one of the following.

Detection Condition (4):


(As to DMP2009 or later, switch to another Fault (21-213).)

In order not to use the new type of subtraction system (M/C Unit Price Table system), set the
value in NVM(850-027) to 0 (The function OFF).

2.

To use the new type of subtraction system (M/C Unit-Price Table system), set every available
unit price (855-xxx) to a value between 1 and 9999999. Power OFF then ON.

3.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The power was turned ON, with the Power Saver key, the Start key and the numeric key [0] pressed
down.

850-014 = 0
For one of the reasons given under (4), this error is detected. See (4) Others.

2010/08
2-601

850-014 = 1-9

121-xxx FIP

Troubleshooting

Troubleshooting
121-xxx FIP

A certain time (1-9 min) preset in [850-014] after this machine was turned on and reported the Wake
Up command to the accessory, the machine did not receive any response from the accessory.
850-014 = 1-9: This error will occur a certain minute(s) [1-9 min] after the UI panel displays [Please
wait].
4.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-602

Version 1.2

[Error Type]
System Fail

[Fault Content]
EPSV Login Fail

Others
When turned on, this machine asked for a response to the [Does the accessory exist?] signal and
detected [The accessory does not exist].

[Detection Conditions]

Or

[Corrective Actions]

A lapse of 10 sec after the accessory reported ACK to this machine, the accessory did not report
Wake Up Answer to this machine.

Verification of the login information in WAKE UP ANSWER resulted in an error.


Check connection of the cable between the EP-SV and the ESS.

Or

If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.

This machine received three consecutive NAKs.

1.

When the problem occurs for one of these reasons under [Others], this error will occur [within 30
sec] after the UI panel displays [Please wait].

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

2.

Reinstall or replace the EPSV-IF Board.

[Corrective Actions]

3.

Replace the EP-SV.

1.

If the problem persists, perform the following procedure to repair it.

2.

Turn ON the power without pressing down the Power Saver key, the Start key, and the numeric key
[0].

121-335 EPSV Wake Up Answer Fail

850-014 = 0 This error is thought to be detected for one of the reasons under (4) Others.

[Error Type]

3.

Take the appropriate actions given under (4) Others.

850-014 = 1-9
Set 850-014 to a larger value than the current one and operate again.

4.

Perform the procedures after obtaining reports in OF-01 Common System Fail.

If this condition does not apply to your case, check what value is set in [850-014: Accessory
Connection Monitoring Timer Value] and go to one of the following.

If 9 causes the problem to reoccur, set 850-014 to 0.

If 0 causes the problem to reoccur, take the appropriate actions given under (4) Others.

Others
Check that the accessory is ON.
Check if the cable is connected between EP-SV and ESS.
If the cable is properly connected, turn OFF then ON this machine. If the problem persists, perform
the following:
4-1. Check if Controller ROM is the latest version. If not, upgrade it to the latest version.
If so, you do not need to download the latest version of it.
4-2. Reinstall the EPSV-IF board.
4-3. Replace the EPSV-IF board.
4-4. Replace EP-SV.

If you intentionally removed EP-SV or EP Accessory, set 850-001 to 0 in DC131. (Set it to


EP Accessory Connected. )

4-5. If the problem persists, go to the following and resolve it.

If you intentionally removed EP-SV or EP Accessory, set 850-001 to 0 in DC131. (Set it to


EP Accessory Connected. )
OF-01 Common System Fail: Perform the step for collecting reports and subsequent
steps.

121-334 EPSV Login Fail

System Fail

[Fault Content]
EPSV Wake Up Answer Fail

[Detection Conditions]
The WAKE UP ANSWER cannot be received.

[Corrective Actions]
Check connection of the cable between the EP-SV and the ESS.
If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.
1.

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

2.

Reinstall or replace the EPSV-IF Board.

3.

Replace the EP-SV.

If the problem persists, perform the following procedure to repair it.


Perform the procedures after obtaining reports in OF-01 Common System Fail.

121-336 Unknown EP Accessory


[Error Type]
System Fail

[Fault Content]
EP-SV - Accessories type unknown.

[Detection Conditions]
The EP related accessory type was unknown in WAKE UP ANSWER.

1.

[Corrective Actions]

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

Check connection of the cable between the EP-SV and the ESS.
If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.

2.

Reinstall or replace the EPSV-IF Board.

3.

Replace the EP-SV.

1.

Check whether or not the Controller ROM is the latest version and upgrade it to the latest.

If the problem persists, perform the following procedure to repair it.

If the Controller ROM is the latest version, there is no need to download it.

Perform the procedures after obtaining reports in OF-01 Common System Fail.

2.

Reinstall or replace the EPSV-IF Board.

3.

Replace the EP-SV.

4.

If the problem persists, refer to EP Accessory manual to perform the corrective actions.

121-339 Price Table Error


[Error Type]
System Fail

If the problem persists, perform the following procedure to repair it.

[Fault Content]

Perform the procedures after obtaining reports in OF-01 Common System Fail.

EPA - Unit price table error

121-337 EP Accessory Self Diag Fail

[Detection Conditions]

[Error Type]

Detection Condition (1): When the M/C is running, a notification is issued from the Coin Kit
indicating that the price data in the Coin Kit has been changed.

System Fail

[Fault Content]

Detection Condition (2): When the M/C is booting or returning from Power Save, a notification is
issued from the Coin Kit indicating a unit price error. (The unit price table in the Coin Kit contains
unset unit price(s))

EP-SV - Accessories self-diagnostic result error.

[Detection Conditions]

[Corrective Actions]

Self-diagnostic of the EP related accessories in WAKE UP ANSWER resulted in an error.

Detection Condition (1): Turn the power OFF then ON.

[Corrective Actions]
Check connection of the cable between the EP-SV and the ESS.

Detection Condition (2): Correct the unit price settings in the Coin Kit, and then turn the power OFF
then ON.

If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.

If the problem persists, perform the following procedure:

1.

Check whether the Controller ROM is the latest version and upgrade it to the latest.

OF-01 Perform the procedures after (5) obtaining reports in Common System Fail.

If the Controller ROM is the latest version, there is no need to download it.

121-340 EP Accessory Miss Match

2.

Reinstall or replace the EPSV-IF Board.

[Error Type]

3.

Replace the EP-SV.

4.

If the problem persists, refer to EP Accessory manual to perform the corrective actions.

System Fail

[Fault Content]

If the problem persists, perform the following procedure to repair it.

EP-SV - Accessories Form Mismatch

Perform the procedures after obtaining reports in OF-01 Common System Fail.

[Detection Conditions]

121-338 EPSV Answer Time Out

The combination of accessories that are installed does not match the specifications.

[Error Type]

[Corrective Actions]

System Fail

Checks whether they are installed correctly against the specifications.


If they are installed correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.

[Fault Content]
EPSV - Answer Timeout

1.

[Detection Conditions]
Answers other than WAKE UP ANSWER from the EP-SV cannot be received.

2.

[Corrective Actions]

Perform the procedures after obtaining reports in OF-01 Common System Fail.

If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the
following procedure to repair it.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Reinstall or replace the EPSV-IF Board.

If the problem persists, perform the following procedure to repair it.

Check connection of the cable between the EP-SV and the ESS.

Version 1.2

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

121-350 EPSV Logic Fail

2010/08
2-603

121-xxx FIP

Troubleshooting

Troubleshooting
121-xxx FIP
[Error Type]
System Fail

[Fault Content]
EP-SV - Unexpected Error

[Detection Conditions]
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
1.

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

2.

Reinstall or replace the EPSV-IF Board.

3.

Replace the EP-SV.

If the problem persists, perform the following procedure to repair it.


Perform the procedures after obtaining reports in OF-01 Common System Fail.

121-370 EP-DX - unexpected error


[Error Type]
System Fail

[Fault Content]
EP-DX - Unexpected Error

[Detection Conditions]
Pflite Function Error
Library Function Error
Undefined Message/Undefined Parameter Received, etc.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
1.

Check whether the Controller ROM is the latest version and upgrade it to the latest.
If the Controller ROM is the latest version, there is no need to download it.

2.

Check the connections of the FAX USB cable.

If the problem persists, perform the following procedure to repair it.


Perform the procedures after obtaining reports in OF-01 Common System Fail.

2010/08
2-604

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

123-207 Comm Manager Target Fail (UI-Panel)

[Detection Conditions]
The data received from the Controller exceeded the upper limit for the processing capability in the
Panel.

[Error Type]
System Fail

[Corrective Actions]

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

COMM. Manager Target Error


Incorrect mailbox value on the cm_send_msg statement, or the target is not SYS when receiving
from SIO.

[Detection Conditions]

OF-04 Panel System Fail

123-312 Diag mode change Fail (Punch unit type set)


[Error Type]

Serial Transmission Failure

System Fail

[Corrective Actions]

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

SB-Fin Punch Unit Initial Installation NG After Diag Mode

OF-04 Panel System Fail

[Detection Conditions]

123-209 EVM Returns Wrong Value (UI-Panel)

The data received from the Controller has exceeded the upper limit of the processing capability in
the Panel.

[Error Type]

[Corrective Actions]

System Fail

Turn the power OFF and ON.

[Fault Content]

If the problem persists, perform the following procedure:

(UI-Panel) Return Value Error from EVM

OF-04 Panel System Fail

[Detection Conditions]

123-317 Receive Message Queue Full (UI-Panel)

UI-SW failure in the ESS PWB.

[Error Type]

[Corrective Actions]

System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-04 Panel System Fail

(UI-Panel) Receive Message Queue Full

123-310 Send Queue Full (UI-Panel)

[Detection Conditions]

[Error Type]

The data received from the Controller exceeded the upper limit for the processing capability in the
Panel.

System Fail

[Fault Content]

[Corrective Actions]

(UI-Panel) Send Queue Full

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

OF-04 Panel System Fail

The data sent from the Panel to the Controller exceeded the upper limit for the processing
capability.

[Corrective Actions]

123-318 Receive Finish Queue Full (UI-Panel)


[Error Type]
System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-311 Receive Queue Full (UI-Panel)


[Error Type]

[Fault Content]
(UI-Panel) Receive Completion Queue Full

[Detection Conditions]
The data received from the Controller exceeded the upper limit for the processing capability in the
Panel.

System Fail

[Fault Content]

[Corrective Actions]

(UI-Panel) Receive Queue Full


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
2010/08
2-605

123-xxx FIP

Troubleshooting

Troubleshooting
123-xxx FIP
OF-04 Panel System Fail

123-320 NVM initialized for FCW composition.


[Error Type]
System Fail

[Fault Content]
Automatic recovery has occurred (FCW/HB) because incorrect value was detected in the system
data area that has no compatibility among the different type of UI panels

[Detection Conditions]
When the M/C was started or booted, it was detected that a value, which is out of the guaranteed
range for the currently installed panel, is set in the system data area that has no compatibility among
the different type of UI panels (HB/FCW/MCW).
This error does not occur during the usual physical UI panel type replacement.
If for some reason the incorrect data got stored, the machine performs reboot and automatic
recovery using the same system as when the panel is physically replaced.

[Corrective Actions]
Even when this error code is displayed, the machine can still be used normally after pressing
[Close].
However, set necessary mechanical settings before using it because the Controller NVM has been
initialized into the FCW/MCW panel configuration.

123-322 Target Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Target Error

[Detection Conditions]
Serial Transmission Failure

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-323 Address Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Address Error

[Detection Conditions]
Serial Transmission Failure

[Corrective Actions]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-606

Version 1.2

[Error Type]
System Fail

[Fault Content]
Object Cannot Be Created (HB/FCW)

[Detection Conditions]
The specified UI internal object could not be created due to any setting/specification error. UI-SW
failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-326 Memory Overflow (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Memory Overflow
The memory in the GUAM exceeded the upper limit.

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-327 Button Overflow (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Button Overflow
The memory for the (synchronous display) button in the GUAM exceeded the upper limit.

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-328 UI Internal Fail with Out of Area


[Error Type]
System Fail

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

UI Internal I/F Failure

OF-04 Panel System Fail

A coordinate value out of the range of the display screen was detected (WxH = 640x240).

123-325 Object Creation Fail (UI-Panel)

OF-04 Panel System Fail

[Detection Conditions]

123-337 Frame Data Error with Invalid Data Type

UI-SW failure in the ESS PWB.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

System Fail

OF-04 Panel System Fail

[Fault Content]

123-329 UI Internal Fail with Invalid Coordinates

Invalid frame data was detected.


The incorrect value of the Data Type detected by Frame ID was detected.

[Error Type]

[Detection Conditions]

System Fail

UI-SW failure in the ESS PWB.

[Fault Content]

[Corrective Actions]

UI Internal I/F Failure

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

The coordination value that cannot be displayed was detected (X = 4 times numeric position).

OF-04 Panel System Fail

[Detection Conditions]

123-341 Event Queue Full (UI-Panel)

UI-SW failure in the ESS PWB.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

System Fail

OF-04 Panel System Fail

[Fault Content]

123-332 I/F Fail (Invalid Parameter CP)

Event Queue Full (UI-Panel)

[Error Type]

[Detection Conditions]

SysR

UI-SW failure in the ESS PWB.

[Fault Content]

[Corrective Actions]

Interface Failure

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Incorrect parameter was detected at the Drv. I/F between the DM and CP.

OF-04 Panel System Fail

123-342 Event Queue Empty (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Error Type]

[Corrective Actions]

System Fail

Turn the power OFF and ON.

[Fault Content]

If the problem persists, perform the following procedure:

Event Queue Empty (UI-Panel)

OF-04 Panel System Fail

[Detection Conditions]

123-333 I/F Fail (Impossible Communication)

UI-SW failure in the ESS PWB.

[Error Type]

[Corrective Actions]

System Fail

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Fault Content]

OF-04 Panel System Fail

Interface Failure

123-343 Invalid Class (UI-Panel)

Impossible transmission with the Control Panel was detected.

[Error Type]

[Detection Conditions]

System Fail

The H/W connection in the Panel is faulty or the internal connection could not be correctly detected.

[Corrective Actions]

[Fault Content]
Incorrect Class (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-607

123-xxx FIP

Troubleshooting

Troubleshooting
123-xxx FIP
[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-344 Invalid Type (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Incorrect Type (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-345 Timer Queue Full (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Timer Queue Full (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-346 Invalid Timer Number (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Incorrect Timer Number (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-350 One Touch Key Fail (MCW)


[Error Type]
SysR

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-608

Version 1.2

[Fault Content]
MCW-Panel One-Touch Key Fail (the number of the detected One-Touch Keys does not match)

[Detection Conditions]
When checking the number of the one-touch keys in the MCW-Panel (Control Panel Driver SW)
during the initialization process at power ON, it was detected that there is a H/W Mismatch (multiple
key count detection results do not match) .

[Corrective Actions]
Turn the power OFF then ON, and then replace the One-Touch Key Module of the MCW-Panel.
If the problem persists, perform the following procedure:
OF-04 Panel System Fail

123-352 Sys EEPROM Read Error(UI-Panel)


[Error Type]
sysR

[Fault Content]
Sys EEPROM Read Error (UI-Panel)

[Detection Conditions]
An error internal to the con-panel (an abnormal value in EEPROM for Sys) has beed detected.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
OF-04 Panel System Fail

123-353 UI Cable Connect Error(UI-Panel)


[Error Type]
sysR

[Fault Content]
UI Cable Connection Error (UI-Panel)

[Detection Conditions]
The Control Panel has detected that the UI Cable is disconnected.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
OF-04 Panel System Fail

123-354 Decrease in 24V Error(UI-Panel)


[Error Type]
sysR

[Fault Content]
24V Power Drop Detected error (UI-Panel)

[Detection Conditions]
The Control Panel has detected a drop in 24V power voltage.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:

OF-04 Panel System Fail

[Detection Conditions]

123-355 Decreas in 5V Error(UI-Panel)

The Control Panel has detected that writing in the EEPROM there for logging failed.

[Corrective Actions]

[Error Type]

Power OFF then ON. If the problem persists, perform the following:

sysR

OF-04 Panel System Fail

[Fault Content]

123-362 No Object (UI-Panel)

5V Power Drop Detected error (UI-Panel)

[Detection Conditions]

[Error Type]

The Control Panel has detected a drop in 5V power voltage.

System Fail

[Corrective Actions]

[Fault Content]

Power OFF then ON. If the problem persists, perform the following:

No Object (FCW)

OF-04 Panel System Fail

[Detection Conditions]

123-356 FAX OTK Cable Connect Error(UI-Panel)

UI-SW failure in the ESS PWB.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

sysR

OF-04 Panel System Fail

[Fault Content]

123-368 Short of UI Memory (UI-Panel)

FAX OTK Cable Connection Error (UI-Panel)

[Detection Conditions]

[Error Type]

The Control Panel has detected that FFC is disconnected from One Touch Key for FAX or that One
Touch Key has a problem.

System Fail

[Fault Content]

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:

Insufficient Memory (FCW)

[Detection Conditions]

OF-04 Panel System Fail

123-357 Sys EEPROM Write Error(UI-Panel)

There is insufficient memory or the connection failed.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

sysR

[Fault Content]
Sys EEPROM Write Error (UI-Panel)

OF-04 Panel System Fail

123-369 Invalid Interface Value (UI-Panel)


[Error Type]

[Detection Conditions]
The Control Panel has detected that writing in the EEPROM there failed.

System Fail

[Fault Content]

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:

Incorrect Interface Value (UI-Panel)

[Detection Conditions]

OF-04 Panel System Fail

123-358 Log EEPROM Write Error(UI-Panel)

UI-SW failure in the ESS PWB.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

sysR

[Fault Content]
Log EEPROM Write Error (UI-Panel)

OF-04 Panel System Fail

123-370 Interface Length Fail (UI-Panel)


[Error Type]
System Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-609

123-xxx FIP

Troubleshooting

Troubleshooting
123-xxx FIP
[Fault Content]
Interface Length Failure (UI-Panel)

[Detection Conditions]
The parameter sent from the Controller was incorrect.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-610

Version 1.2

[Error Type]
System Fail

[Fault Content]
Incorrect User Job ID (UI-Panel)

[Detection Conditions]
The Job ID parameter sent from the Controller was incorrect.

[Corrective Actions]

123-371 Interface Parameter Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Interface Parameter Failure (UI-Panel)

[Detection Conditions]
The parameter sent from the Controller was incorrect.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-375 Internal Resource Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Internal Resource Failure (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-372 Interface Sequence Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Interface Sequence Failure (UI-Panel)

[Detection Conditions]
The initialization command from the Controller was not sent within the specified time.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-376 Internal Memory Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Internal Memory Failure (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-373 Channel Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Channel Failure (UI-Panel)

[Detection Conditions]
The channel sent from the Controller was incorrect.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-374 Invalid User Job ID (UI-Panel)

123-377 UI Timer Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Timer Failure (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-378 Interface Format Fail (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Interface Format Failure (UI-Panel)

123-382 Scanner Interface Fail (UI-Panel)


[Error Type]
System Fail

[Detection Conditions]
The data format sent from the Controller was incorrect.

[Fault Content]
Scanner Interface Failure (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
UI-SW failure in the ESS PWB.

OF-04 Panel System Fail

123-379 Dispatch Fail (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Dispatch Failure (UI-Panel)

123-383 Report Interface Fail (UI-Panel)


[Error Type]
System Fail

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Fault Content]
Report Interface Failure (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
UI-SW failure in the ESS PWB.

OF-04 Panel System Fail

123-380 Copy Interface Fail (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Copy Interface Failure (UI-Panel)

123-384 Server Access Fail (UI-Panel)


[Error Type]
System Fail

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Fault Content]
Server Access Failure (HB/FCW)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]
UI-SW failure in the ESS PWB.

OF-04 Panel System Fail

123-381 Fax Interface Fail (UI-Panel)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Fax Interface Failure (UI-Panel)

123-385 Service Object Overflow (UI-Panel)


[Error Type]
System Fail

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Fault Content]
Service Object Overflow (UI-Panel)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-611

123-xxx FIP

Troubleshooting

Troubleshooting
123-xxx FIP
[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-612

Version 1.2

[Fault Content]
Argument Failure (HB/FCW)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-386 Invalid Service Object (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Incorrect Service Object (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-390 Job Parameter Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Job Parameter Argument Error (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-387 Invalid Service Object Attribute (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Incorrect Service Object Attribute (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-391 Job Actual Parameter Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Job Execution Argument Error (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-388 Attribute Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]
Attribute Error (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

123-392 Auditron Fail (UI-Panel)


[Error Type]
System Fail

[Fault Content]
Incorrect Auditron (UI-Panel)

[Detection Conditions]
UI-SW failure in the ESS PWB.

[Corrective Actions]

123-389 Argument Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

123-393 EP Fail (UI-Panel)

OF-04 Panel System Fail

[Error Type]
System Fail

[Fault Content]

123-397 MGR Fail (UI-Panel)


[Error Type]

EP Failure (UI-Panel)

[Detection Conditions]

System Fail

[Fault Content]

UI-SW failure in the ESS PWB.

[Corrective Actions]

MGR Error (UI-Panel)

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

UI-SW failure in the ESS PWB.

[Corrective Actions]

123-394 File Access Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]

123-398 Delay Release Queue Full (UI-Panel)


[Error Type]

Incorrect File Access (UI-Panel)

[Detection Conditions]

System Fail

[Fault Content]

UI-SW failure in the ESS PWB.

[Corrective Actions]

Delay Release Queue Full (UI-Panel)

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

UI-SW failure in the ESS PWB.

[Corrective Actions]

123-395 NVM Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]

123-399 Internal Fail (UI-Panel)


[Error Type]

NVM Failure (UI-Panel)

[Detection Conditions]

System Fail

[Fault Content]

UI-SW failure in the ESS PWB.

[Corrective Actions]

Internal Error (UI-Panel)

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

UI-SW failure in the ESS PWB.

[Corrective Actions]

123-396 FF Fail (UI-Panel)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-04 Panel System Fail

System Fail

[Fault Content]

123-400 JRM I/F Internal Fail (UI-Panel)


[Error Type]

FF Error (UI-Panel)

[Detection Conditions]

System Fail

[Fault Content]

UI-SW failure in the ESS PWB.

Due to a fatal error in the JRM IF Converter, subsequent processing cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-613

123-xxx FIP

Troubleshooting

Troubleshooting
123-xxx FIP

2010/08
2-614

[Detection Conditions]
There was insufficient area, an internal error or invalid IF Sequencing (or parameter) entered into
the Converter.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

124-310 DC132 11

[Fault Content]
Stored Data Mismatch

[Error Type]
System Fail

[Detection Conditions]
The serial numbers do not match.

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Product No. not specified.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Replace the MCU PWB and the ESS PWB.

Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Execute dC132[Billing Data Matching & Serial No Setting].
Compare the 3 Serial No.

All 3 numbers are different.


Y

N
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.

124-311 DC132 09

Replace the MCU PWB and the ESS PWB.

[Error Type]

124-314 DC132 01

System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Serial No. not specified.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Replace the MCU PWB and the ESS PWB.

[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Internal control error was detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

124-312 DC132 12
[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
The product No. did not match.

Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Execute dC132[Billing Data Matching & Serial No Setting].
Compare the 3 product No.

All 3 numbers are different.


Y

N
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.

Replace the MCU PWB and the ESS PWB.

124-313 DC132 10
[Error Type]

Replace the MCU PWB and the ESS PWB.

124-315 DC132 02
[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Internal control error was detected.

Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Execute dC131[NVM Read/Write].
Compare the following values.

dC131[700-600]

dC131[700-601]

dC131[700-602]

Compare the 3 numbers.

All 3 numbers are different.

System Fail
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Troubleshooting

Troubleshooting
124-xxx FIP
Y

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2-616

Version 1.2

[Corrective Actions]

Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Replace the MCU PWB and the ESS PWB.

Replace the MCU PWB and the ESS PWB.

124-316 DC132 03

124-319 DC132 08

[Error Type]

[Error Type]

System Fail

[Fault Content]

System Fail

[Fault Content]

Stored Data Mismatch

[Detection Conditions]

Stored Data Mismatch

[Detection Conditions]

Internal control error was detected.

[Corrective Actions]

Internal control error was detected.

Procedure

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Replace the MCU PWB and the ESS PWB.

Execute dC131[NVM Read/Write].

124-317 DC132 04

Compare the following values.

[Error Type]

dC131[700-606]

dC131[700-607]

dC131[700-608]

System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Internal control error was detected.

Compare the 3 numbers.

All 3 numbers are different.


Y

N
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.

Procedure

Replace the MCU PWB and the ESS PWB.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

124-320 SEEPROM Fail

Execute dC131[NVM Read/Write].


Compare the following values.

dC131[700-600]

dC131[700-601]

dC131[700-602]

Compare the 3 numbers.

All 3 numbers are different.


Y

N
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.

Replace the MCU PWB and the ESS PWB.

124-318 DC132 07
[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Internal control error was detected.

[Error Type]
System Fail

[Fault Content]
SEEPROM Fail

[Detection Conditions]
Write error occurred in the SEEPROM on the ESS Board.

[Corrective Actions]
Pull out and insert SEEPROM, or replace the ESS PWB.
If the system is not restored after the ESS PWB has been replaced, install back the original ESS
PWB and contact Support G.
Obtain the logs that have been recorded in 2.5.2 Logging/Extraction Tool Operational Instructions
and contact Support G.

124-321 Backup SRAM Fail


[Error Type]
System Fail

[Fault Content]
Backup SRAM Fail

124-324 All Billings Mismatch

[Detection Conditions]
Write error occurred in the NVM on the ESS Board.

[Error Type]

[Corrective Actions]
1.

If the Fax Card is installed, reinstall it.

2.

Pull out and insert NVM Board or replace it.

3.

Replace the ESS PWB.

System Fail

[Fault Content]
All Billing Counter Mismatch

If the system is not restored after the ESS PWB has been replaced, install back the original ESS
PWB and contact Support G.
Obtain the logs that have been recorded in 2.5.2 Logging/Extraction Tool Operational Instructions
and contact Support G.

[Detection Conditions]
The billing counters in multiple locations are all different.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Replace the MCU PWB and the ESS PWB.

124-322 DC132 05
[Error Type]
System Fail

124-325 Billing Restoration Fail


[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Fault Content]
Billing Counter Mismatch (1 position)

[Detection Conditions]
Internal control error was detected.

[Detection Conditions]
When one of the Billing counters mismatches with the others, the counter cannot be repaired.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Procedure

Replace the MCU PWB and the ESS PWB.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

124-323 DC132 06
[Error Type]
System Fail

[Fault Content]
Stored Data Mismatch

[Detection Conditions]
Internal control error was detected.

Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Execute dC131[NVM Read/Write].

Execute dC132[Billing Data Matching & Serial No Setting].


Compare the 3 Serial No.

All 3 numbers are different.


Y

Replace the PWB whose values do not match.


Replace the MCU PWB and the ESS PWB.

124-326 IOT Speed Not Registered


[Error Type]
system fail

[Fault Content]
IOT Speed not registered.

Compare the following values.

dC131[700-603]

dC131[700-604]

dC131[700-605]

[Detection Conditions]
It was detedted that at boot, IOT Speed registration procedure status was 1 or 2.

[Corrective Actions]
This Fail triggers the procedure for changing IOT Speed. Accordingly the user needs to follow the
dialog displayed on the UI in order to enter the SW Key for changing IOT Speed.

Compare the 3 numbers.

All 3 numbers are different.


Y

124-327 IOT Speed Change SW Fail

Replace the PWB whose values do not match.

[Error Type]

Replace the MCU PWB and the ESS PWB.


Version 1.2

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124-xxx FIP

Troubleshooting

Troubleshooting
124-xxx FIP
[Fault Content]
A SW error was detected during the procedure for changing IOT Speed.

[Detection Conditions]
A SW error was detected during the procedure for changing IOT Speed.
1.

a failure to shift to Diag Mode

2.

a failure in DC132

3.

a failure to read from/write in SEEP ROM

4.

a failure to reboot

[Corrective Actions]
Turn OFF then ON the power. If the problem persists, perform the following:
1.

Replace IOT.

2.

Replace the Controller board.

124-328 Punch Unit User Initial SetUp


[Error Type]
System Fail

[Fault Content]
Punch Unit User Initial Installation Screen Displayed

[Detection Conditions]
The notification from the Finisher indicates that the Punch Unit was detected but the punch hole
configuration is unknown.

[Corrective Actions]
Select the Punch Unit according to the instruction on the screen.

124-331 ESS ROM DIMM #1 Not Found


[Error Type]
System

[Fault Content]
Forgotten to install the ESS ROM DIMM #1 (Standard ROM) (deleted because unable to display)

[Detection Conditions]
The system detected that the ESS ROM DIMM #1 was not installed (deleted because unable to
display)

[Corrective Actions]

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

[Detection Conditions]
Case where the contract data on IOT side and Controller side mismatches.

[Corrective Actions]
Match the contract data on IOT and Controller.

124-333 ASIC Fail (Panther)


[Error Type]
System Fail

[Fault Content]
Panther Error

[Detection Conditions]
An error was detected in the Panther.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure.
1.

Reinstall or replace the RAM DIMM.

If the problem persists, perform the following procedure to repair it.


OF-01 Common System Fail

124-334 Standard Font ROM Error


[Error Type]
System Fail

[Fault Content]
Standard FontROM Error

[Detection Conditions]
An error was detected in the standard Built-In Font ROM.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

124-335 Font ROM Not Found


[Error Type]
System Fail

[Fault Content]

Turn the power OFF and ON.

FONT ROM

If the problem persists, perform the following:

NOT FOUND

Pull out and insert the Prt-Kit or the ROM DIMM #1 (Standard ROM). Or, replace it.

124-332 contract data mismatch


[Error Type]
System Fail

[Fault Content]
Contract data mismatch.

[Detection Conditions]
The installation of the Font ROM was not detected.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure.
1.

Pull out and insert or replace the Font ROM.

2.

If the problem persists, refer to the following procedure to repair it.

OF-01 Common System Fail

124-337 ESS Standard RAM Error

[Corrective Actions]
Replace the machine, or replace the MCU Board.

[Error Type]
System Fail

[Fault Content]

124-341 CRUM Market fail MCU


[Error Type]

ESS Standard RAM (Standard ROM) Error

[Detection Conditions]

System Fail

[Fault Content]

An error was detected in the ESS Built-In Standard RAM.

[Corrective Actions]

One of CRUM destinations is different from the others (IOT).

[Detection Conditions]

Turn the power OFF then ON. If the problem persists, perform the following procedure.
1.

Reinstall or replace all the RAM DIMM.

2.

If the problem persists, refer to the following procedure to repair it.

One of the CRUM destinations stored in three positions does not match (Data stored in the MCU
Board does not match).

[Corrective Actions]
(Software available for DC132)

OF-01 Common System Fail

Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.

124-338 Same Font ROMs Found

(Software unavailable for DC 132)

[Error Type]
System Fail

[Fault Content]
Install the same Font ROM.

Replace the MCU PWB.

124-342 CRUM Market fail SYS 1


[Error Type]
System Fail

[Detection Conditions]
The system detected that a duplicate Font ROM was installed.

[Fault Content]
One of CRUM destinations is different from the others (SYS 1).

[Corrective Actions]
1.

Pull out and insert the Prt-Kit or the ROM DIMM #3. Replace it.

[Detection Conditions]
One of the CRUM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

124-339 ROM DIMM of Another Product Found


[Error Type]

[Corrective Actions]

System Fail

(Software available for DC132)

[Fault Content]

Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
PWB.

Error due to installation of ROM DIMM for other models.

(Software unavailable for DC132)

[Detection Conditions]

Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
replace the Controller PWB.

The system detected that the ROM DIMM for another model was installed.

[Corrective Actions]
Check the ROM DIMM and install the appropriate ROM DIMM.

124-343 CRUM Market fail SYS 2

If the problem persists, contact Support G.

[Error Type]
System Fail

124-340 CRUM Market fail ALL


[Error Type]

[Fault Content]
One of CRUM destinations is different from the others (SYS 2).

System Fail

[Fault Content]

[Detection Conditions]
One of the CRUM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

All three CRUM destinations are not set (0 or different values are set).

[Detection Conditions]
The CRUM destinations stored in three positions match but their values are not set (0).
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124-xxx FIP

Troubleshooting

Troubleshooting
124-xxx FIP
[Corrective Actions]
(Software available for DC132)

Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.
(Software unavailable for DC132)
Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.

124-344 All Billings Metertypes Mismatch


[Error Type]
sys

[Fault Content]
Billing Meter Type Fail (All the three are different from each other.)

[Detection Conditions]
All the billing meter types kept at multiple locations are different.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
Replace the MCU PWB and the ESS PWB.

124-345 Billing Meter Type Restoration Fail


[Error Type]
sys

[Fault Content]
Billing Meter Type Fail (One mismatches the others but cannot be automatically repaired.)

[Detection Conditions]
When one billing meter type did not match, this machine tried to automatically correct it but failed.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
In DC131[NVM Read/Write] compare the values in the following NVMs: 720-002 and 720-062. If the
values in both are the same, replace the MCU PWB.
If they are different, replace the ESS PWB.

124-346 All Billing CountTypes Mismatch


[Error Type]
sys

[Fault Content]
Billing Count Type Fail (All the three are different from each other.)

[Detection Conditions]
All the billing count types kept at multiple locations are different.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
Replace the MCU PWB and the ESS PWB.

124-347 Billing CountType Restoration Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-620

Version 1.2

[Error Type]
sys

[Fault Content]
Billing Count Type Fail (One mismatches the others but cannot be automatically repaired.)

[Detection Conditions]
When one billing count type did not match, this machine tried to automatically correct it but failed.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
In DC131[NVM Read/Write] compare the values in the following NVMs:
If the values in both 720-052 and 720-063 are the same, replace the MCU PWB.
If they are different, replace the ESS PWB.

124-348 All Modal Break Points Mismatch


[Error Type]
sys

[Fault Content]
Modal Break Point Fail (All the three are different from each other.)

[Detection Conditions]
All the Modal Break Points kept at multiple locations are different.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
Replace the MCU PWB and the ESS PWB.

124-349 Modal Break Point Restoration Fail


[Error Type]
sys

[Fault Content]
Modal Break Point Fail (One mismatches the others but cannot be automatically repaired.)

[Detection Conditions]
When one Modal Break Point did not match, this machine tried to automatically correct it but failed.

[Corrective Actions]
Power OFF then ON. If the problem persists, perform the following:
In DC131[NVM Read/Write] compare the values in the following NVMs:
If the values in both 720-057 and 720-064 are the same, replace the MCU PWB.
If they are different, replace the ESS PWB.

124-350 CRUM OEM fail ALL


[Error Type]
System Fail

[Fault Content]
All three CRUM OEM destinations are not set (0 or different values are set).

[Detection Conditions]

[Detection Conditions]

The CRUM OEM destinations stored in three positions match but their values are not set (0).

One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

[Corrective Actions]

[Corrective Actions]

Replace the machine, or replace the MCU Board.

(Software available for DC132)

124-351 CRUM OEM fail MCU

Enter DC132. Mater SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.

[Error Type]
System Fail

(Software unavailable for DC132)

[Fault Content]

Reinstall/replace the NVM PWB. If the problem still persists, replace the Controller PWB.

One of CRUM OEM destinations is different from the others (IOT).

124-360 CRUM validation fail ALL

[Detection Conditions]

[Error Type]

One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
MCU Board does not match).

[Corrective Actions]

System Fail

[Fault Content]
All three CRUM Enable/Disable settings are not set (0 or different values are set).

(Software available for DC132)


Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.

[Detection Conditions]
The CRUM Enable/Disable settings stored in three positions match but their values are not set (0).

(Software unavailable for DC132)

[Corrective Actions]

Replace the MCU PWB.

Replace the machine, or replace the MCU Board.

124-352 CRUM OEM fail SYS 1

124-361 CRUM validation fail MCU

[Error Type]

[Error Type]

System Fail

System Fail

[Fault Content]

[Fault Content]

One of CRUM OEM destinations is different from the others (SYS 1).

One of CRUM Enable/Disable settings is different from the others (IOT).

[Detection Conditions]
One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

[Detection Conditions]
One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
the MCU Board does not match).

[Corrective Actions]

[Corrective Actions]

(Software available for DC132)


Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
PWB.

(Software available for DC132)

(Software unavailable for DC132)

(Software unavailable for DC132)

Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
replace the Controller PWB.

124-353 CRUM OEM fail SYS 2

Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.
Replace the MCU PWB.

124-362 CRUM validation fail SYS 1


[Error Type]

[Error Type]
System Fail

System Fail

[Fault Content]

[Fault Content]
One of CRUM OEM destinations is different from the others (SYS 2).

One of CRUM Enable/Disable settings is different from the others (SYS 1).

[Detection Conditions]
One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
the Controller Board does not match).

Version 1.2

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124-xxx FIP

Troubleshooting

Troubleshooting
124-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-622

[Corrective Actions]

Version 1.2

[Corrective Actions]

(Software available for DC132)

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
PWB.

OF-06 IOT System Fail

(Software unavailable for DC132)


Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
replace the Controller PWB.

124-363 CRUM validation fail SYS 2


[Error Type]
System Fail

[Fault Content]
One of CRUM Enable/Disable settings is different from the others (SYS 2).

[Detection Conditions]
One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
the Controller Board does not match).

[Corrective Actions]
(Software available for DC132)

124-374 IOT IM DeviceDriver SW Fail


[Error Type]
System Fail

[Fault Content]
IOT IM Device Driver Software Failure

[Detection Conditions]
The IOT controller software has detected a fatal error.
Also occurs when the system data obtained from within the Cont during start up has an incorrect
value.
Occurs if DiagExit is carried out when SysUser NV initialization or IOT NV Write resulted in "Exit
(Keep Log)", but does not occur when "Exit (Clear Log)" is used.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail

Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.

124-380 CRUM Market fail ALL (2)

(Software unavailable for DC132)

[Error Type]

Reinstall/replace the NVM PWB. If the problem still persists, replace the Controller PWB.

124-372 IOT sc Soft Fail


[Error Type]
System Fail

[Fault Content]
IOT Controller Software Failure

[Detection Conditions]

System Fail

[Fault Content]
All three CRUM destinations are not set (0 or different values are set) #Case-(2).

[Detection Conditions]
The CRUM destinations stored in three positions match but their values are not set (0).

[Corrective Actions]
Replace the MCU PWB and the ESS PWB.

IOT Controller software failure.

124-381 CRUM Market fail MCU (2)

Due to an error in software processing, subsequent processes cannot be performed.

[Error Type]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-06 IOT System Fail

124-373 IOT Manager SW Fail


[Error Type]
System Fail

[Fault Content]
IOT Manager Software Failure

[Detection Conditions]
An error in the IOT Manager software was detected.

System Fail

[Fault Content]
One of CRUM destinations is different from the others (IOT). #Case-(2)

[Detection Conditions]
One of the CRUM destinations stored in three positions does not match (Data stored in the MCU
Board does not match).

[Corrective Actions]
(Software available for DC132)
Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.
(Software unavailable for DC132)
Replace the MCU PWB.

124-382 CRUM Market fail SYS 1 (2)

[Error Type]

[Error Type]

System Fail

System Fail

[Fault Content]

[Fault Content]

One of CRUM destinations is different from the others (SYS 1). #Case-(2)

One of CRUM OEM destinations is different from the others (IOT). #Case-(2)

[Detection Conditions]

[Detection Conditions]

One of the CRUM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

[Corrective Actions]

One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
MCU Board does not match).

[Corrective Actions]

(Software available for DC132)

(Software available for DC132)

Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Controller
PWB.

Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.
(Software unavailable for DC132)

(Software unavailable for DC132)

Replace the MCU PWB.

Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
replace the Controller PWB.

124-392 CRUM OEM fail SYS 1 (2)


[Error Type]

124-383 CRUM Market fail SYS 2 (2)

System Fail

[Error Type]

[Fault Content]

System Fail

One of CRUM OEM destinations is different from the others (SYS 1). #Case-(2)

[Fault Content]

[Detection Conditions]

One of CRUM destinations is different from the others (SYS 2). #Case-(2)

One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

[Detection Conditions]
One of the CRUM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

[Corrective Actions]
(Software available for DC132)

[Corrective Actions]
(Software available for DC132)

Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
PWB.

Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.

(Software unavailable for DC132)


Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
replace the Controller PWB.

(Software unavailable for DC132)


Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.

124-390 CRUM OEM fail ALL (2)

124-393 CRUM OEM fail SYS 2 (2)


[Error Type]

[Error Type]
System Fail

System Fail

[Fault Content]

[Fault Content]
All three CRUM OEM destinations are not set (0 or different values are set). #Case-(2)

One of CRUM OEM destinations is different from the others (SYS 2). #Case-(2)

[Detection Conditions]

[Detection Conditions]

One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
Controller Board does not match).

The CRUM OEM destinations stored in three positions match but their values are not set (0).

[Corrective Actions]

[Corrective Actions]

Replace the machine, or replace the MCU Board.

(Software available for DC132)


Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.

124-391 CRUM OEM fail MCU (2)

(Software unavailable for DC132)


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124-xxx FIP

Troubleshooting

Troubleshooting
124-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.

124-700 Trimming Cancelled


[Fault Name]
Trimming Cancelled

[Error Type]
Warning

[Fault Content]
Trimming was cancelled due to incorrect finished size during trimming.

[Detection Conditions]
When the paper size to be output is compared with the finished size specified by trimming, it was
detected that the finished size is out of the range where trimming can be done.

[Corrective Actions]
Specify a post-trimming finished size that can conform to the output size.

124-701 Output tray changed from Side Tray


[Error Type]
Warning

[Fault Content]
The machine changed output tray from Side Tray to another and continued printing.

[Detection Conditions]
Paper that cannot be output to SideTray was detected. (paper size and paper type)

[Corrective Actions]
Replace the paper with paper that can be output to Side Tray and rerun the job.

Version 1.2

[Corrective Actions]
Repair the Booklet Tray using another FIP detected at the same time.

124-704 Envelop Folder Tray to Center Tra


[Error Type]
Warning

[Fault Content]
The output tray was changed from the Folder Tray to the Center Tray and printing continued.

[Detection Conditions]
The output tray has been changed to the Center Tray because a failure was detected in the Folder
Tray.

[Corrective Actions]
Repair the Folder Tray using another FIP detected at the same time.

124-705 Punching Canceled


[Error Type]
Warning

[Fault Content]
Punching instruction was canceled and printing continued.

[Detection Conditions]
Punching function was canceled and printing was continued because a failure was detected in the
Puncher.

[Corrective Actions]
Repair Punch using another FIP detected at the same time.

124-702 Output tray changed from Stacker

124-706 Folding Canceled

[Error Type]

[Error Type]

Warning

[Fault Content]
The machine changed output tray from Stacker to another and continued printing.

[Detection Conditions]
Paper that cannot be output to Stacker was detected. (paper size and paper type)

[Corrective Actions]
Replalce the paper with paper that can be output to Stacker and rerun the job.

124-703 Booklet Tray to Center Tray


[Error Type]
Warning

[Fault Content]
The output tray was changed from the Booklet Tray to the Center Tray and printing continued.

[Detection Conditions]
The output tray has been changed to the Center Tray because a failure was detected in the Booklet
Tray.

Warning

[Fault Content]
Folding instruction was canceled and printing continued.

[Detection Conditions]
Folder function was canceled and printing was continued because a failure was detected in the
Folder failure.

[Corrective Actions]
Repair Folder using another FIP detected at the same time.

124-708 Changed To Sub Tray


[Error Type]
Warning

[Fault Content]
The machine changed output tray from the selected tray to Sub Tray and continued printing.

[Detection Conditions]
The paper was output from the center tray instead of from the selected tray

1.

A different paper size other than the selected size was output for double-sided setting

2.

Puncher of Finisher C malfunctioned

[(1) Sub Tray output when there is a size mismatch during double-sided setting]

When there is a size mismatch, Simplex setting outputs to the selected tray and Duplex setting
outputs to the Sub tray.

The aim in changing the output to the Sub Tray based on the SheetDelivered receive timing
from the IOT is displayed in the Control Panel which displays "Copying" message when the
[Start] button is pressed, until the IOT stops.

There is no special display in the driver.

[(2) Sub Tray output when the Finisher malfunctioned]

Decolor and Puncher failures are not SubSystemFail, they are LocalFail.

When Decolor fails, output goes to the selected Finisher.

When Puncher fails, output goes to the Sub Tray.

The aim in changing the output to the Sub Tray based on the SheetDelivered receive timing
from the IOT is displayed in the Control Panel which displays "Copying" message when the
[Start] button is pressed, until the IOT stops.

However, when booklet is selected, output goes to the Booklet.

[Corrective Actions]
For case (1), please check that the same selected paper size has been set on the paper tray.
For case (2), check that the error codes: 012-231, 012-232, 012-233 or 012-234 has been
displayed, and refer to the corresponding FIP to repair the problem.

124-709 Stapler sheets counts over warning


[Error Type]
Warning

[Fault Content]
The No. of Stapler Sheets exceeded and printing continued.

[Detection Conditions]
The No. of Stapler Sheets exceeded was detected but printing was continued.

[Corrective Actions]
The No. of Stapler Sheets exceeded was detected but printing was continued.

124-710 Output Tray changed from MailBoxSorter


[Error Type]
warning

[Fault Content]
The machine changed output tray from Sorter to another and continued printing.

[Detection Conditions]
Paper that cannot be output to Mailbox Sorter was detected. (paper size and paper type)

[Corrective Actions]
Replace the paper with paper that can be output to Mailbox Sorter and rerun the job.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-625

124-xxx FIP

Troubleshooting

Troubleshooting
124-xxx FIP

2010/08
2-626

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

125-311 PSWcont Unexpected Fail


[Error Type]
System Fail

[Fault Content]
PSWcont Unexpected Error

[Detection Conditions]
PSW Cont Software Failure
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-627

125-xxx FIP

Troubleshooting

Troubleshooting
125-xxx FIP

2010/08
2-628

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

127-210 DFE Communication Fail

[Corrective Actions]

[Error Type]

2.6.1 Software Download

Service Fail

[Fault Content]
Controller Detected DFE Comm Error

127-220 DEF Communicaiton Error (video)


[Error Type]
Service Fail

[Detection Conditions]
The Green Controller detected communication failure with the DFE.

[Fault Content]
DEF Detected Communication Error (Video)

[Corrective Actions]
Pull out and insert the DFE connection cable.

[Detection Conditions]
The DFE detected communication error in the Video system.

Turn the power OFF then ON.

127-211 DFE Parameter Error

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-01 Common System Fail

Service Fail

[Fault Content]
Controller Detected DFE Parameter Error

127-221 DEF Communicaiton Error (Command)


[Error Type]
Service Fail

[Detection Conditions]
The Green Controller detected incorrect parameter for command communication with the DFE.

[Fault Content]
DEF Detected Communication Error (Command)

[Corrective Actions]
Pull out and insert the DFE connection cable.

[Detection Conditions]
The DFE detected communication error in the Command system.

Turn the power OFF then ON.

127-212 ExtPrint Check Mode Error

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-01 Common System Fail

Service Fail

[Fault Content]
External Print Check Mode Error

127-310 ESR Task Fatal error


[Error Type]
System Fail

[Detection Conditions]
The Controller detected an error in the External CDI H/W Check Mode.

[Fault Content]
Fatal error of ESR Task.

[Corrective Actions]

Pull out and insert the command/video cables between the DFE and M/C.

Turn the power OFF then ON.

127-213 ExtPrint I/F Mismatch

[Detection Conditions]
A fatal error occurred in ESR Task.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-01 Common System Fail

Service Fail

[Fault Content]
External Print IF Mismatch

127-311 ExtPRTc Fatal Error


[Error Type]
System Fail

[Detection Conditions]
The Controller detected the mismatch with the I/F version notified from the DFE.

Match the software versions of DFE and ESS.

[Fault Content]
Fatal error related to ExtPRTc.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-629

127-xxx FIP

Troubleshooting

Troubleshooting
127-xxx FIP
[Detection Conditions]
Fatal error related to ExtPRTc.
Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-01 Common System Fail

127-312 DFE Video Link Fail


[Error Type]
system fail

[Fault Content]
DFE-detected Video Link Fail

[Detection Conditions]
DFE detected a Video Link error.

[Corrective Actions]
Disconnect and connect the DFE connection cable.
Turn OFF then ON the power. If the problem persists, perform the following.
OF-01 Common System Fail

127-313 ESS Video Link Fail


[Error Type]
system fail

[Fault Content]
ESS-detected Video Link Fail

[Detection Conditions]
ESS detected a Video Link error.

[Corrective Actions]
Disconnect and connect the DFE connection cable.
Turn OFF then ON the power. If the problem persists, perform the following.
OF-01 Common System Fail

127-314 WSD Print S/W Fail


[Error Type]
system fail

[Fault Content]
a fatal error related to WSD Print Service

[Detection Conditions]
ESS detected a Video Link error.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-630

Version 1.2

[Error Type]
sys

[Fault Content]
A ThinPrin .print-related fatal error

[Detection Conditions]
A problem has occurred with software processing, causing the processing to stop ever since.

[Corrective Actions]
Turn the power OFF then ON.
If the problem persists, go to the following and solve it.
OF-01 Common System Fail

127-320 DFE Critical Fail


[Error Type]
System Fail

[Fault Content]
Fatal error related to Bizen DFE.

[Detection Conditions]
An error occurred in the connection to the DFE. Or, the DFE needs to treat the device as
SystemFail.

[Corrective Actions]
Take the corrective actions based on the Fault Code displayed in the DFE monitor, then reboot the
system.
If the problem persists, perform the following procedures.
1.

Check the connection to the DFE.

2.

Check the device settings.

3.

Check the DFE HW.

4.

Check the device HW.

127-337 JobTemplate HDD Write Error


[Error Type]
System Fail

[Fault Content]
[Write error in obtaining JT]
An error has occurred when the Job Template was stored in the local HD.

[Detection Conditions]
There was a temporary file access failure during polling for internal use, or an error occurred when
writing to a local HDD of the Job Template (besides HDD Full).

[Corrective Actions]

Turn OFF then ON the power. If the problem persists, perform the following.

Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence
to repair it.

OF-01 Common System Fail

After performing the procedure in

[Corrective Actions]

127-315 ThinPrint S/W Fail

OF-02 HDD System Fail,


OF-01 Common System Fail

127-342 JobTemplate Monitor Fail

[Fault Content]
Fatal error related to Mail IO.

[Error Type]
System Fail

[Detection Conditions]
Fatal error related to Mail IO.

[Fault Content]

Due to an error in software processing, subsequent processes cannot be performed.

[JT Monitor Failure]


Fatal errors to be detected by the JT monitor.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Detection Conditions]

2.4 NET System Fault Check

A response such as system function recall error was detected.

[Corrective Actions]

2.4.5 Network-Related Details Check Flow

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

127-398 IPP Soft Fatal error

OF-01 Common System Fail

[Error Type]
System Fail

127-353 LPD Soft Fatal error


[Error Type]

[Fault Content]
Fatal error related to IPP.

System Fail

[Fault Content]

[Detection Conditions]
Fatal error related to IPP.

Fatal error related to lpd.

[Detection Conditions]
Fatal error related to lpd.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Due to an error in software processing, subsequent processes cannot be performed.

2.4 NET System Fault Check

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

2.4.5 Network-Related Details Check Flow

2.4 NET System Fault Check

127-399 JME Soft Fatal error

2.4.5 Network-Related Details Check Flow

[Error Type]
System Fail

127-354 FTP Server Software Fail


[Error Type]

[Fault Content]
Fatal error related to JME.

System Fail

[Fault Content]

[Detection Conditions]
Fatal error related to JME.

Fatal error of FTP Server.

[Detection Conditions]
A fatal error of FTP Server was detected.

Due to an error in software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Corrective Actions]

2.4 NET System Fault Check

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
2.4 NET System Fault Check
2.4.5 Network-Related Details Check Flow

127-396 MailIO Soft Fatal error


[Error Type]
System Fail

2.4.5 Network-Related Details Check Flow

127-700 SIP Registration Fail


[Error Type]
warning

[Fault Content]
A failure in registering with the SIP Registration Server

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-631

127-xxx FIP

Troubleshooting

Troubleshooting
127-xxx FIP
[Detection Conditions]
An error has occurred in registering device info with the SIP Registration Server.

[Corrective Actions]
Check what the SIP Registration Server is set to on the device.
Check that the SIP Registration Server is available.

2010/08
2-632

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

133-210 Fax Parameter incorrect

[Detection Conditions]
The specified data cannot be read due to reasons such as the specified data is broken.

[Error Type]

Service Fail

The host may treat this failure as a System Fail.

[Corrective Actions]

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Incorrect Parameter

OF-07 FAX System Fail

[Detection Conditions]

133-214 Fax USB Open Fail in Initializing

The parameter value was inappropriate.


(An error of the interface itself, such as a too long parameter) The necessary parameter is not
notified.

[Error Type]

NOTE: Depending on the host, this error may not be returned but the Fax card may be reset.

[Fault Content]

Service Fail

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

USB Open failed at initialization.

[Detection Conditions]

OF-07 FAX System Fail

133-211 Fax Parameter Value Invalid

Detected by FAPE (createInstance failed).

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Service Fail

[Fault Content]
Incorrect Parameter

OF-07 FAX System Fail

133-215 Fax USB Device Fatal Error


[Error Type]

[Detection Conditions]
The PV exceeds the range.

Service Fail

[Fault Content]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

USB Device Fatal Error

[Detection Conditions]

OF-07 FAX System Fail

133-212 Fax Read Erro No Data

Sent to the FAPE as an asynchronized event.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Service Fail

[Fault Content]
Data Read Error - No Data

OF-07 FAX System Fail

133-216 Fax USB Host Fatal Error


[Error Type]

[Detection Conditions]
The specified data was not found (incorrect no. or channel).

Service Fail

[Fault Content]

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

USB Host Fatal Error

[Detection Conditions]

OF-07 FAX System Fail

133-213 Fax Read Error-Invalid Data

Sent to the FAPE as an asynchronized event.

[Corrective Actions]

[Error Type]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Service Fail

[Fault Content]

OF-07 FAX System Fail

133-217 Fax Manager Short of Memory

Data Read Error - Invalid Data


Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-633

133-xxx FIP

Troubleshooting

Troubleshooting
133-xxx FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-634

[Error Type]
Service Fail

[Fault Content]
Insufficient Fax Manager Memory

[Detection Conditions]
Sent to the FAPE as an asynchronized event. (Currently undefined)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-07 FAX System Fail

Version 1.2
OF-11 FAX Job Fail

133-221 Fax Card not respond when system is Booting


[Error Type]
Service Fail

[Fault Content]
No response at Fax Card booting.

[Detection Conditions]
The Fax Card did not respond within the specified time on booting.

[Corrective Actions]

133-218 Fax Card Message Library Short of Memory

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-07 FAX System Fail

Service Fail

[Fault Content]
Insufficient Fax Card Message Library Memory

[Detection Conditions]
Sent to the FAPE as an asynchronized event. (Currently undefined)

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

133-222 Fax Card does not respond intervally


[Error Type]
Service Fail

[Fault Content]
The Fax Card did not respond within the specified time.

[Detection Conditions]
The Fax Card did not respond within the specified time.

[Corrective Actions]

133-219 Fax Short of Work Memory

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-07 FAX System Fail

Service Fail

[Fault Content]
Insufficient Working Memory

[Detection Conditions]
Due to insufficient memory, the system was unable to reserve the memory required for the
processing.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-07 FAX System Fail

133-220 Fax Control task detects error


[Error Type]
Service Fail

[Fault Content]
Fatal error of Fax Cont.

[Detection Conditions]
Due to an error during Fax Cont software processing, subsequent processes cannot be performed.

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

133-223 Fax Card Reset


[Error Type]
Service Fail

[Fault Content]
Fax Card Reset

[Detection Conditions]
Fax Card Reset

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-07 FAX System Fail

133-224 Controller ROM Fax Card ROM mismatch


[Error Type]
Service Fail

[Fault Content]
Version mismatch between the Controller ROM and the Fax Card ROM.

[Detection Conditions]
The Controller detected version mismatch.

[Corrective Actions]

[Detection Conditions]

Upgrade both the Controller and Fax Card ROM to the latest version.

A message not specified in the I/F settings was received from the Fax Card.

133-225 Fax address book illegal setting

[Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

[Error Type]

OF-07 FAX System Fail

Service Fail

133-282 Fax Card download fail

[Fault Content]
After rewritting the Address Book using EasyAdmin and before rebooting, a Service Fail occurred
due to dial error because a speed dial entry was rewritten from the Panel.

[Detection Conditions]

[Error Type]
Service Fail

[Fault Content]

After rewriting the Address Book in EasyAdmin and before rebooting, a speed dial entry was
rewritten from the Panel.

[Corrective Actions]

Software downloading failed and Fax Card separated.

[Detection Conditions]
As downloading of Fax Card could not be completed due to either a Fax Card failure or Fax Cont
SW failure, subsequent processes could not be performed.

Turn the power OFF then ON.

133-226 Illegal country code for Fax

[Corrective Actions]
Repeat the Fax Card Download. If this failure persists, replace the Fax PWB and the G3 PWB.

[Error Type]

If the problem persists, perform the following procedure to repair it.

Service Fail

OF-14 FAX Card Fail

[Fault Content]

133-283 Fax report mail box not open

Illegal Country Code for FAX Detected

[Detection Conditions]

[Error Type]

The code that does not provide FAX Service is set in the System Data Country Code.

Service Fail

[Corrective Actions]

[Fault Content]

Set a correct Country code.

FAX Report Storage Mailbox Not Open

133-280 Fax Option Slot1 Board Fail

[Detection Conditions]
Mailbox Not Open was detected when FAX report is stored in a mailbox.

[Error Type]

[Corrective Actions]

Service Fail

If the problem persists after opening the Mailbox, perform the following procedure to repair it.

[Fault Content]

OF-07 FAX System Fail

FAX Service Separated by Service Fail

133-700 Staple/Punch Canceled

[Detection Conditions]
Due to either a Fax Card failure or Fax Cont SW failure, subsequent processes could not be
performed.

[Corrective Actions]

[Error Type]
Warning

[Fault Content]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-07 FAX System Fail

Cancel Staple/Punch (printing continued by canceling Staple/Punch instructions).

[Detection Conditions]

133-281 Received unknown message

When it was decided that Staple/Punch could not be carried out due to the paper used for printing,
during processing of the received FAX document into a printable DataFormat by the Controller.

[Error Type]
Service Fail

[Corrective Actions]
Change the Staple/Punch position or select paper for the Staple/Punch position.

[Fault Content]
Unknown message received.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

133-710 Tray select fail. Used SMH instead.


2010/08
2-635

133-xxx FIP

Troubleshooting

Troubleshooting
133-xxx FIP

2010/08
2-636

[Error Type]
Warning

[Fault Content]
When printing Fax-received documents, it was performed via the Bypass tray since the selected tray
cannot be used for Fax

[Detection Conditions]
The "Receiving Paper Size Tray Mode Function" is provided to determine "Which tray to print the
Fax-received data from". This error can occur when this function is "enabled."
Even if this function is "disabled," this error can also occur when printing Fax reports and documents
for polling.
* When set to automatically print Fax/Internet FAX received documents, this machine automatically
selects a paper tray. During that selection, any of the following occurs.

Since the selected tray is set as "Unavailable for Fax document print", the machine selects the
Bypass tray to continue printing.

Since the paper size in the selected tray is set as a size that cannot be used for Fax, the
machine selects the Bypass tray to continue printing.

Since the paper type (= paper quality) in the selected tray is set as a quality that cannot be
used for Fax, the machine selects the Bypass tray to continue printing.

If none of the above applies, the selected tray might be malfunctioning.

* This error also occurs when any of the four conditions above is detected when "the customer
selects the Bypass tray and tries to print from a mailbox".

[Corrective Actions]

Load the paper size that can be used for Fax printing.
A3SEF, A4LEF, B4SEF, B5LEF, A4SEF, A5SEF, B5SEF, Letter SEF, Legal (14inch), Legal
(13inch), Ledger, Letter LEF, and Half Letter SEF can be used.

Load the paper type (= paper quality) that can be used for Fax printing.

When the machine is set to "Enable Receiving Paper Size Tray Mode Function", perform any one of
the following:

Plain Paper, Bond Paper, Recycled Paper, Backing Paper, and Custom Paper can be used.

1.

Select [Settings List] [Fax Control] [Tray Mode] to add the tray number that the customer
wants to specify for printing.

2.

Select a tray number for the customer's printing use from the one of the trays that are set in
[Settings List] [Fax Control] [Tray Mode].

Instead of selecting [Settings List] [Fax Control] [Tray Mode], the same settings can be performed
through [SystemData: 820-002] [Tray selection in tray mode].
If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

134-210 Fax Cont Parameter Invalid

134-211 Fax Card Main Board Failure

[Error Type]

[Error Type]

Service Fail

Service Fail

[Fault Content]

[Fault Content]

Incorrect Parameter

Fax Card Main Board Failure

[Detection Conditions]

[Detection Conditions]

Incorrect parameter (A value out of the PV range was specified, or the parameter is too long, or an
error of the interface itself), the necessary parameter is not notified.

[Corrective Actions]

TBD
Fax Card Main Board Failure

[Corrective Actions]

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.

OF-07 FAX System Fail

OF-14 FAX Card Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-637

134-xxx FIP

Troubleshooting

Troubleshooting
134-xxx FIP

2010/08
2-638

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

202-399 JME Soft Fatal error


[Error Type]
System Fail

[Fault Content]
Timer internal error detected by the UI Cont

[Detection Conditions]
The setting value of SystemData=700-124 (Auto Clear Timer (Auto Resume Timer, Auditoron Off
Timer, Tools Off Timer) is detected to be 1~29 in MF machines.
This Fail does not occur for values of 1~29 in Prt machine.

[Corrective Actions]
Turn the power OFF then ON.
Check the value of SystemData=700-124 (Auto Clear Timer (Auto Resume Timer, Auditoron Off
Timer, Tools Off Timer).
If the value of 1~29 is set in an MF machine, a Fail will occur.

If this Fail occurs when timer related System Data Settings Value for other than 700-124 is
changed, check the normal values for the related System Data.

If the problem persists, perform the following procedure to repair it.


OF-01 Common System Fail

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-639

202-xxx FIP

Troubleshooting

Troubleshooting
202-xxx FIP

2010/08
2-640

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

500-030 DC612 Print NG By IOT Wait State

500-990 DC612 Print NG By Any Reason

[Error Type]

[Error Type]

History

History

[Fault Content]

[Fault Content]

[Detection Conditions]

[Detection Conditions]

Diag DC612 Test Pattern Print cannot be executed due to unknown reason.
The following occurs (However, this includes the cases that may not occur when DC612 starts):

DC900G:

Printing could not start due to unknown reason in Diag DC612 Test Pattern Print, or it was aborted.
(Only end response)

Fuser: Shifted to Warming Up and Sagging occurred.

The CC Cleaner Position was moved from the Home Position.


Fuser Relay State: Shifted to Not Ready.

This occurs during Diag execution only, and Fault Code is displayed on the PC-Diag and
Panel.

[Corrective Actions]
Perform the same operation again.

Drum Cycle State: Shifted to Cleaning Request.


CC Wire Warning: Occurred.
Reserve Tank State: Filling.
Drum Crum State: Unknown.

DCC5540G/DC540G:
Fuser: Shifted to Warming Up and Sagging occurred.
Reserve Tank State: Filling.

[Corrective Actions]
Return from the Wait state and try again.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
2-641

500-xxx FIP

Troubleshooting

Troubleshooting
500-xxx FIP

2010/08
2-642

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

2.4.1 Interface (Physical/Logical)


1.

2.4.2 "Cannot connect to the network" or "Print is not found


from the PC"

Physical Interface Description


The following physical interfaces are supported.
(1)

IEEE1284*1

(2)

USB

(3)

Ethernet (10BaseT, 100BaseTX) *2

Get "NET Connection Diagram" and take actions by following the instructions in "2.4.5 Network-Related
Details Investigation Flow" in this document, and then collect the following information:

*1: Only the products under Mid range are supported.


*2: Has the features to automatically detect and switch the transmission speed (10Mbps, 100Mbps).
Also, the transmission speed can be fixed by settings.
2.

Logical Interface Description

System Settings List

Check the client settings (Output Port)

Physical interface check

Logical interface check

Other connection environment check


Printer switching machine

It is possible to set whether to activate the system for each of the following logical interfaces. Default
Activation: IEEE1284, SMB(DLC), SNMP(IPX)

Availability of printer buffer, etc.


HUB (Switch, Hub) used, etc.

Supported for receiving print jobs


(1)

IEEE1284 (when 1.1 IEEE1284 is supported) * Only the products under Mid range are supported.

(2)

USB

(3)

Lpd

(4)

NetWare

(5)

AppleTalk (EtherTalk)

(6)

SMB

(7)

IPP

(8)

Internet FAX Print

(9)

Port9100

Network Capture Log

(10) CWIS File Upload Print

Supported for receiving Scan jobs


(1)

Salutation Scan [[CP, CFP]]

(2)

FTP Client [[CP, CFP]]

(3)

Internet FAX Send [[CP, CFP]]

(4)

SMB Client [[CP, CFP]]

(5)

WebDAV Server [[CP, CFP]]

Supported for management interface


(1)

SNMP

(2)

CWIS

Supported for other services


FTP Server

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2.4 NET System Fault Check

Troubleshooting

Troubleshooting
2.4 NET System Fault Check

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Version 1.2

2.4.3 No output is available, no data is printed

2.4.4 Printing can be performed but abnormally

1.

1.

Check whether or not the Controller ROM and Printer Driver are the latest version.
If it is not the latest, always upgrade the software. (See 2.6.1 Software Download.)
After checking the above items, check whether the Indicator is blinking and take the corrective
actions accordingly.
(1)

2.

Ask a customer about the status of unavailable printing and collect information based on it.

System Settings List

When the Indicator (Panel Send/Receive Lamp) is blinking

Check PDL name.

It is highly possible that print data cannot be decomposed in the Printer main processor.

Check the Printer Driver name and version.

Perform the corrective actions according to "2.4.5Network-Related Details Check Flow" in this
document, and then collect the following information:

Check the Printer Driver settings in details.

Perform Printer setting printing in each mode.

System Settings List

Check the panel message (error message, etc).

Error History Report

Job History Report

Shutdown History Report

Check the Printer Driver name and version.

Check the Printer Driver settings in details.

Network Capture Log

Create Print files on the PC and collect them on CD-R.

[How to Create Print file]


Method 1)
i.

Select [Print] from File menu in the target document.

ii.

In [Print] screen, select the [Output to File] check box and click [OK].
If there is no [Output to File] check box displayed in the [Print] screen, create the file in
Method 2.

iii.

Enter a descriptive file name in "File Name" using a customer name and date, and click
[OK] to create a Print file in the specified destination.

Method 2)
i.

Open the Printer Driver Properties and select the [Ports] tab. The screen shown on the
right appears.

ii.

In [Ports], select [FILE:] in the list and click [OK] to close the Properties screen.
Take note of the port setting before it was changed in [FILE:] in order to restore the port to
original setting after creating a Print file.

(2)

Check whether the Controller ROM and Printer Driver are the latest version.
If it is not the latest, always upgrade the software. (See 2.6.1 Software Download.)

iii.

Select [Print] from File menu in the target document.

iv.

The [Output to File] screen appears. Specify a storage destination and file name, and
click [OK] to create a Print file in the specified destination.

v.

Restore the port to the original setting in the procedures 1 and 2 shown above.

When the Indicator (Panel Send/Receive Lamp) is not blinking


It is highly possible that connection is not established and hence print data has not reached the
Printer main processor.
Obtain the information relevant to the items described in 2.4.2"Cannot connect to the network".

Print sample that has been printed improperly.

Print sample that has been printed properly (including the samples from other machines).

Create Print files on the PC and collect them on CD-R.

3.

2.4.5 Network-Related Details Check Flow

Check at [Documents Cannot Be Deleted from [Printer] Window]

2.4.5.1 Check Flow at SMB Failure

Table 3

The following describes the possible causes, check procedures, and corrective actions when a failure
occurs when SMB is used.
1.

Check at [Printer Not Found]

Table 1
Cause

Check Method

Corrective Action

The operation protocols of


the computer and main processor are different.

Though the printer can be found when


search is performed using [Search
Other Computer] ([Start] > [Search] >
[Other Computers], it cannot be found in
[Network Computers].

Match the SMB transport protocols (NetBEUI, TCP/IP) of the


main processor and each computer.

Though the printer can be found when


search is performed using [Search
Other Computer] ([Start] > [Search] >
[Other Computers], it cannot be found in
[Network Computers].

When the main processor and


the computer are in different
networks, check with the System Administrator.

Print the "System Settings List". Check


that "Host name duplicated" is
described in the SMB status information.

Use CentreWare Internet Services to change the host name


to an unduplicated name or
return the main processor settings to default.

Networks (subnets) are different.

The host name set in the


main processor already
exists.

2.

Cause

There are different print data Check that the name displayed [Owner]
owners.
of the selected print data matches the
login name who has logged in to Windows.

Log in to Windows using the


name displayed in [Owner] of
the print data to delete the
data.

Service Pack 4.0 or later is


not installed. (For WindowsNT 4.0)
4.

5.

Corrective Action

The main processor is processing a print request from


another computer.
(When [Do not spool] is set
for [Receiving Buffer])

Check that the main processor is processing a print. (A write error dialog
appears indicating that there are no
areas to stored the files in queue.)

After print process has been


completed in the main processor, issue a print request or
switch the main processor setting to the spool mode.

The number of connections


in the main processor
exceeds the maximum
value.

The port connection is also being hold


when the printer is paused due to no
paper because it is hold "since a job
request has been issued to Net until
printing is complete".
Check the maximum number of sessions
of SMB from the EWS "Protocol" menu
to check that the jobs more than "maximum number of sessions" were
requested at the same time at site.

Wait for a while and issue the


same print request again.
Or, check the number of users
that can use the machine at the
same time and set the maximum number of sessions to an
appropriate value from the
EWS "Protocol" menu.

6.

Check the version of Service Pack,


which is displayed at start up of WindowsNT 4.0.

Install Service Pack version 4.0


or later.

Check [Machine Settings]


(1)

IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly before perform setting.

(2)

Depending on the network environment, set the subnet mask and gateway settings only if necessary. Consult with the Network Administrator to set necessary settings.

(3)

If a memory becomes insufficient when [Enabled] is set for the port status, the port status may
be automatically reset to [Disabled]. BIn this case, [Disabled] an unused port or change the
memory allocated capacity.

(4)

Depending on the usage environment, set the receiving buffer capacity [SMB (Spool)] size.
When the receiving buffer capacity [SMB (Spool)] size is smaller than the sent data, the data
may not be able to be received.

Table 2
Check Method

Corrective Action
Select the print data to be
deleted and delete the print
data from [Documents] menu in
the [Printers] window. ([Cancel
Job] menu)

Check at [Print Not Available]

Cause

Check Method

From the "Printers" menu, check if the


Try to delete all the print
data displayed in [Printers] print data is tried to be deleted. ([Clear
Print Jobs] menu)
window. (This can only be
done by the administrator of
this machine.)

Check [Computer Settings]


(1)

IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly before perform setting.

(2)

To perform network settings (such as IP address), etc. on the host used under NIS (Network
Information Service) management, consult with the NIS Administrator.

Check at [Power OFF]


Before turning the machine OFF, take note of the following:
(1)

When [Memory] is set for [SMB (Spool)]


All the print data including the data being printed that have been spooled in the machine memory will be deleted.
When turning the power ON again, no print data remains. However, if the power is turned OFF
immediately after print instruction, the print data may be stored on the computer.
In this case, even if a new print instruction is issued after the power is turned ON, the stored
print data will be printed first.

(2)

When [Hard Disk] is set for [SMB (Spool)]


All the print data including the data being printed that have been spooled in the machine hard
disk will be saved.

Version 1.2

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2.4 NET System Fault Check

Troubleshooting

Troubleshooting
2.4 NET System Fault Check

When the power is turned ON again and a new print instruction is issued, the stored print data
will be printed first.
(3)

However, if the power is turned OFF immediately after print instruction, the print data may be
stored on the computer.
In this case, even if a new print instruction is issued, the stored print data will be printed first.
Check [At Printing]
(1)

When [Hard Disk] or [Memory] is set for [SMB (Spool)]


When the machine starts receiving print data and the print data size is larger than the hard disk
or memory remaining capacity, the print data will not be recieved.
NOTE: If the print data exceeds the receiving capacity, some computers will resend data
immediately. In this case, the computer looks like stopped. As a corrective action for this, abort
sending the print data on the computer.

(2)

When [Do not spool] is set for [SMB (Spool)]


When a print request is received from a computer, the print requests from other computers
cannot be received.

(3)

1.

Version 1.2
Check at [Printing Not Performed]

Table 4

When [Do not spool] is set for [SMB (Spool)]


All the print data including the data being printed that have been spooled in the machine
receiving buffer will be deleted. When the power is turned ON again, no print data remains.

7.

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Cause

Check Method

The network configuration devices (HUB etc.)


do not match the automatic settings of the
frame type.

Set the frame type that has been


Check that the data link lamp of the network configuration device port that is con- set for the file server to be connected from the machine.
nected to the machine is lit on.
Check that the same frame types are used
in the file servers that exist on a network.

A failure has occurred


on the network from a
workstation to a
printer.

Replace the non-communicating


Use NWADMIN from the workstation to
check that the target printer objects can be network cable that exists between
the workstation and the printer.
viewed.

The user name of a job


sender or the group
name to which the job
sender belongs is not
registered in the
[Users] for Print queue.

Use NWADMIN from the workstation to


view the target queue objects and check
that the user name of the job sender or the
group name to which the job sender
belongs is registered in the [Users] information.

Sending jobs to the


print queue is prohibited.

Use PCONSOLE to check that [Yes] is set Set it to [Yes] using PCONSOLE.
for [User can register data to queue] in the
[Current Queue Status] of [Print Queue
Information].

Same as above

Use NWADMIN from the workstation to


check that the operator flag is checked in
[Identification] for the target print queue.

Use NWADMIN from the workstation to check that the each item for
the operator flag is checked in
[Identification] for the target print
queue.

The user name of a job


sender or the group
name to which the job
sender belongs is not
defined for the print
server users of a print
server.

Use NWADMIN from the workstation to


check that the user name of the job sender
or the group name to which the job sender
belongs is registered in [Users] of the target print server.

1. Resend print data to the print


queue in which the user name of
the job sender or the group name
to which the job sender belongs
has been registered in [Users] of
[Print Server Information].
2. Use NWADMIN from the workstation to register the user name of
the job sender or the group name
to which the job sender belongs in
the [Users] information of the target print server.

When a computer IP address or name has been changed


When a computer IP address or name has been changed, the inquiry and cancelation of processes from the main processor cannot be performed properly. Turn the machine OFF then
ON when no print data is stored in the machine receiving buffer.
NOTE: The print cancel/forced output processes of the print data stored in the machine receiving buffer can be operated from the machine Operation Panel. Refer to "11 Job Check" in "User
Guide" for more information on how to operate.

(4)

When the machine is in the offline state


When the machine is in offline state and a print instruction is issued from a computer, the data
will not be received in the machine, and an error dialog box appears on the computer indicating
that write error has occurred. However, for SMB, the print data can be received from the computer even when the machine is offline.

(5)

Deleting Jobs
For WindowNT 4.0, jobs can be deleted when Service Pack 4.0 or later is installed. When a job
is deleted while data is being received, write error appears. In this case, the [Retry] button on
the error dialog box is not available.

2.4.5.2 Check Flow at NetWare Failure


The following describes the possible causes, check procedures, and corrective actions when a failure
occurs when NetWare is used.

Corrective Action

1. Resend print data to the print


queue in which the user name of
the job sender or the group name
to which the job sender belongs
has been registered in [Users] of
[Print Queue Information].
2. Use NWADMIN from the workstation to register the user name of
the job sender or the group name
to which the job sender belongs in
the [Users] of [Print Queue Information].

Table 4

Table 4

Cause

Check Method

Corrective Action

Cause

The print queue that


has sent print data is
not allocated to the
printer.

Use NWADMIN from the workstation to


check that the target printer is allocated in
the list of the printers in service in [Allocation] of the target print queue.

1. Resend print data to the print


queue that has been allocated to
the printer.
2. Use NWADMIN from the workstation to add a target queue using
[Allocation] of the target printer.

NCP packet signature Use the set command in the file server
level settings are differ- console screen to check the NCP packet
signature is not set to Level 3.
ent.

Enter the following command in the


file sever console screen to set the
NCP packet signature to Level 0,
1, or 2 and then restart the file
server. Set NCP Packet Signature
Option=x (x: 0, 1, or 2)

When the workstation uses Windows, make settings so that it does


not output Ctrl-D.

The default device


Print "System Settings List" to check the
name setting is wrong. lower 6 digits (3 bytes) of the Ethernet
address.

1. Use a correct Ethernet address


to set the device name.
2. Set the device name to other
than the default value.

The data type of the


print data does not
match the print environment settings of the
workstation.
Use NWADMIN from the workstation to
check that the desired print queue is allocated in the list of the printers in [Allocation] of the target printer.

Resend print data to the print


queue that has been allocated to
the printer.

No slave file servers


have been set (bindery service mode).

Use PCONSOLE from the workstation to


check that a slave file server is registered
in [Service NetWare Server] of the appropriate print server in [Print Server Information].

Use PCONSOLE from the workstation to register a slave file server


and then reflect the setting parameters.

Printer types are differ- Use PCONSOLE from the workstation to


ent.
check that Port: LPT1 and Position: Auto
Mode (Local) are set in [Print Server Information] > [Printers] > [Environment Settings for Printer xxx].

Use PCONSOLE from the workstation to set Port: LPT1 and Position:
Auto Mode (Local), and reflect the
setting parameters.

The slave file server


settings are different
(bindery service
mode).

Use PCONSOLE from the workstation to


check that [Defined by Other Settings] is
displayed for the printer type in [Print
Server Information] > [Printers] > [Environment Settings for Printer xxx].

If it is not set to [Defined by Other


Settings], change it to [Defined by
Other Settings] and then reflect the
setting parameters.

The sheet number of


the print data is different from the sheet
number that has been
set in the printer.

Use NWADMIN from the workstation to


select a target printer and then check that
the start sheet number in the environment
settings is the same as the number of the
print data.

Use NWADMIN from the workstation to match the number for [Start
Sheet] with the number of the print
data in the environment settings for
the target printer.

IPX check sum level


settings are different.

Use the set command in the file server


console screen to check the IPX check
sum is not set to Level 2.

Enter the following command in the


file sever console screen to set the
IPX check sum to Level 0 or Level
1. Set Enable IPX Checksum=x (x:
0 or 1)

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Corrective Action

No directory tree name Print the "System Settings List" to check if Set a tree name.
is set.
a tree name is set.

The number of print


queues that exceeds
the maximum number
of supported queues
has been set.

Version 1.2

Check Method

Context is not set in


place.

Print the "System Settings List" to check if Set the Context.


a context is set.

Another printer object


has been connected.

Use NWADMIN from the workstation to


check that a correct object has been allocated in the Layout Information of the
desired print server.

The NetWare port is


not enabled.

Print the "System Settings List" to check if Enable the NetWare port.
the NetWare port is enabled.

The file server is down.

1. Use the CentreWare Utilities


CD-ROM from the workstation to
set the file server name/tree/context/operation mode correctly.
2. Use the CentreWare Internet
Services from the workstation to
set the file server name/tree/context/operation mode correctly.

Search for a target file server from


[Network Computers].

A printer with the same Turn OFF the machine and use NWADMIN Use the CentreWare Utilities CDROM from the workstation to set a
device name exists on from the workstation to check that the
different device name.
appropriate printer object status is set to
a network.
job standby.
The NetWare port is
not enabled.

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Print the "System Settings List" to check if


the network number remains [0000000]
(NetWare server down) when the IPX/SPX
is being used.
Also check if the IP address remains
[0.0.0.0] (Fixed IP address not set, or
address providing server (DHCP) is down)
when TCP/IP is used.

For IPX/SPX, activate the NetWare


server.
For TCP/IP, set a fixed IP address
or activate the address providing
server (DHCP).

2.4 NET System Fault Check

Troubleshooting

Troubleshooting
2.

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2.4 NET System Fault Check

1.

Check at [Printing not performed as desired]

Version 1.2
For Windows95, Windows98 and WindowsMe

Table 5
Cause

Check Method

Table 8
Corrective Action

Check the printer language in the main Match the printer languages set in the
Different printer lanprocessor.
print data and the main processor.
guages are set in the
print data and the main
processor.
3.

Cause

Status Display

Connection cannot be Printing Not Availestablished due to the able status (Network
failure on the network Error)
from a computer to the
printer.

None.

Request the Network System


Administrator to check for any
network failures.

Table 6
Check Method

Corrective Action

The notifier is not regis- Use PCONSOLE from the workstation to


tered in the notifier list check that the user name of a job sender or
the group name to which the job sender
of the print server.
belongs is registered in [Print Server Information] > [Printers] > [Environment Settings
for Printer xxx] > [Notification].
4.

Register the user name of a job


sender or the group name to
which the job sender belongs in
[Notification].

Check at [Job completion not notified]

Table 7
Cause

Check Method

Corrective Action

The NOTIFY option was Check that the NOTIFY option is set for Set the NOTIFY option for sending
print data from a workstation.
not set for sending print sending print data.
data from a workstation.
NetWare CASTOFF was executed on the user
workstation.

Execute NetWare CASTON on the


user workstation.

2.4.5.3 Check Flow at TCP/IP (LPD) Failure


The following describes the possible causes and actions when a failure occurs when TCP/IP (LPD) is
used.

Corrective Action

Check with the Net- Connect the machine directly to


work System Admin- the network in which the comistrator that a router puter is connected.
or gateway exists
between the network
in which the computer
is connected and the
network in which the
machine is connected.

Check at [Printer failure not notified]

Cause

Check Method

Printing Not AvailThe machine is conable status (Network


nected to a network
that is different from the Error)
computer.

The machine was


turned OFF after print
instruction had been
issued from a computer. Or, a print
instruction was issued
from a computer when
the machine is turned
OFF.

Printing Not Available status (Network


Error)

Check that the


machine is turned
ON.

Turn ON the machine.

Print instructions are


issued from multiple
computers to the
machine at the same
time.

Printing Not Available status (Network


Error)

None.

None (printing will be automatically resumed).

Print files cannot be


spooled due to insufficient computer disk
capacity.

Printing Not Available status (Spool


Error)

Open [My Computer]


and right-click the
disk in which the system is installed (e.g.
Drive C). Select
[Properties] from the
displayed menu to
check the free disk
space.

Delete unnecessary files to


secure the disk free space.
Then, select [Pause] from the
[Documents] menu of the [Printers] window to clear the pause
status (resumes printing).

2.

For WindowsNT 4.0, Windows2000, WindowsXP, and Windows Server 2003

When no printing is available or desired printing is not performed, follow the check procedures
described below to take the corrective actions.

Depending on the network environment, perform the subnet mask and gateway settings if necessary. Consult with the Network Administrator to set necessary settings.

If a memory becomes insufficient when [Enabled] is set for the port status, the port status may be
automatically reset to [Disabled]. In this case, [Disabled] an unused port or change the memory allocated capacity.

Depending on the usage environement, set the receiving buffer capacity [lpd (Spool)] size.

Table 9
Cause

Check Method

Corrective Action

Incorrect IP address is
set.

Ask the Network Administrator to


check if the IP address set in this
machine is correct.

Set a correct IP address in the machine.

When the LPD spool is


set for a memory spool,
the print data size in a
single print instruction
sent from a computer
exceeds the upper limit
of receivable capacity.

Check the LPD spool memory


capacity and compare it with the
print data capacity that is tried to
send in a single print instruction.

1. If the print data capacity exceeds the


memory capacity upper limit, split the file
into smaller sizes than the memory
capacity upper limit and then send the
print instruction.
2. If multiple print data capacities exceed
the memory capacity upper limit, reduce
the number of files to be sent for printing
at the same time.

When the receiving buffer capacity [lpd (Spool)] size is smaller than the sent data, the data may not
be able to be received.

A failure that cannot be Check if an error is displayed on the Turn the power OFF then ON.
Wait for the display to light off and turn
repaired has occurred Operation Panel display.
ON the power again.
during printing.
The transport protocol
that matches the computer is not selected.

Computer Settings

IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly
before perform setting.

To perform network settings (such as IP address), etc. on the host used under NIS (Network Information Service) management, consult with the NIS Administrator.

At Power OFF
Before turning the machine OFF, take note of the following:

All the print data including the data being printed that have been spooled in the machine memory
will be deleted. When the power is turned ON again, no print data remains.

Check the selected transport proto- Select the transport protocol that
col.
matches the computer.

However, if the power is turned OFF immediately after print instruction, the print data may be stored
on the computer. In this case, even if a new print instruction is issued after the power is turned ON,
the stored print data will be printed first.

The data type of the


print data the machine
tries to process is different from the data type of
the print data sent from
a computer.

Make settings so that Ctrl-D will not be


output.

Check the specified printer lanThe specified printer


guage and the printer language of
language is different
the print data.
from the printer language of the print data.

Specify the printer language that


matches the printer language in the print
data.

Check if the printer driver that was


The printer driver
attached to the machine provided with this machine has
been selected.
is not used (a printer
driver from other manufacturers is used).

Select the printer driver that was provided with this machine.
If it is not found in the selection items,
install and select the printer driver that
was provided with this machine.

When [Hard Disk] is set for [lpd (Spool)]


All the print data including the data being printed that have been spooled in the machine hard disk
will be saved. When the power is turned ON again and a new print instruction is issued, the stored
print data will be printed first.

However, if the power is turned OFF immediately after print instruction, the print data may be stored
on the computer. In this case, even if a new print instruction is issued after the power is turned ON,
the stored print data will be printed first.

At Printing

NOTE: If the print data exceeds the receiving capacity, some computers will resend data immediately. In this case, the computer looks like stopped. As a corrective action for this, abort sending the
print data on the computer.

Machine Settings
IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly
before perform setting.

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When [Hard Disk] or [Memory] is set for [lpd (Spool)]


When the machine starts receiving print data and the print data size is larger than the HDD spool
area or memory remaining capacity, the print data will not be received.

The following describes the precautions and limitations for TCP/IP (LPD).

Version 1.2

When [Do not spool] is set for [lpd (Spool)]


All the print data including the data being printed that have been spooled in the machine receiving
buffer will be deleted. When the power is turned ON again, no print data remains.

Precautions and Limitations

When [Memory] is set for [lpd (Spool)]

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When [Do not spool] is set for [lpd (Spool)]


When a print request is received from a computer, the print requests from other computers cannot
be received.

2.4 NET System Fault Check

Troubleshooting

Troubleshooting

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Version 1.2

When a computer IP address or name has been changed


When a computer IP address or name has been changed, the inquiry and cancelation of processes
from the main processor cannot be performed properly. Turn the machine OFF then ON when no
print data is stored in the machine receiving buffer.
NOTE: The print cancelation/forced output processes of the print data stored in the machine receiving buffer can be operated from the machine Operation Panel. Refer to "11 Job Check" in "User
Guide" for more information on how to operate.

2.4.5.4 Check Flow at CenterWare Internet Services Failure


The following describes the situations and corrective actions when a failure occurs when "CentreWare
Internet Services" is used.

Table 10
Symptoms

Corrective Action

Cannot be connected to "CentreWare Internet Services".

Check that the machine is operating properly. Check that the


machine is turned ON.

Same as above

Check that "Internet Services" is activated. Print the "System Settings List" for checking.

Same as above

Check that the Internet address has been entered properly. Check
the Internet address again. If connection is not successful, enter
the IP address and try connection.

Same as above

[Wait for a while] appears and


stays.

Check if a proxy server is used. Some proxy servers disable connection. When proxy server is not used, set the Web browser to
"Do not use proxy server" or set the used address to "Do not use
proxy server".
Wait for a while without any action. If the situation has not been
changed, select the [Refresh] button. If the situation does not
change after selecting the [Refresh] button, check if the machine is
operating properly.

The [Refresh] button is not function- Check that the specified Web browser is used. Refer to "Communication (Port/Protocol) Setting Items in CentreWare Internet Sering. Or, even if a menu in the left
vices" in User Guide to check the used Web browser is supported.
frame is selected, the right frame
cannot be refreshed.
The screen display collaspes.

Change the Web browser window size.

The latest information is not displayed.

Select the [Refresh] button.

Selecting the [Apply new settings]


button does not reflect settings.

Check that the entered values are correct. If invalid values have
been entered, they are automatically changed to values within the
limit range.

Same as above

Check that the machine is operating or has completed operation


using the machine Operation Panel. If Auto Reset function is set,
the settings in CentreWare Internet Services will not be applied
until the specified time has passed. Wait for a while.

Table 10
Symptoms

Corrective Action

Selecting [Apply new settings] but- 1. Check if the password is correct. The password confirmation
entry does not match. Enter a correct password. 2. Restart the
ton displays a message such as
[Invalid or unrecognizable response machine.
was returned from the server] or
[No data found] on the Web
browser.
Jobs cannot be deleted.

Wait for a while and then select the [Refresh] button.

Cannot enter Japanese characters. Use Shift-JIS code. And do not use single-byte Katakana characters.
Cannot enter Kanji characters.

Kanji characters cannot be entered for the items displayed with "*".

2.4.5.5 Check Flow at Scanner Failure


1.

When a document is retrieved from a Mailbox

If [Save] is set for [Delete Document After Retrieval], multiple clients can access to the same
document.

If [Delete] is set for [Delete Document After Retrieval], only 1 client can access to the same
document. The document stored or read by a client cannot be viewed from the other clients.

The documents that have been retrieved using CentreWare Internet Services will not be
deleted regardless of the setting in [Delete Document After Retrieval].

In both cases, documents can be added to the accessed Mailbox.

2.

Screen Display
When the document with a lot of colors is scanned, they cannot be displayed properly in the display
mode that displays using fewer colors than the scanned colors. Use the display mode that allows
displaying using more colors than the colors used in the image.

3.

A network scanner driver and Mailbox Viewer 2 are used at the same time.
When a computer uses a network scanner driver and Mailbox Viewer 2 at the same time, the computer cannot connect to the printer.
When multiple computers use the network scanner drivers or Mailbox Viewer 2 to retrieve documents from the same machine at the same time, up to 3 computers can be connected.

4.

When the documents stored in Mailbox is printed


When stored documents are to be printed (the documents are to be retrieved) by selecting [Mailbox]
from the machine touch panel display, scanned documents cannot be printed.

5.

When a TIFF file is used


The TIFF files that have been created using CentreWare Scan Services or Mailbox Viewer 2 are
compressed using the MMR, MH, JBIG, or JPEG compression method. To open a TIFF file, use the
application software applicable for those compression methods.
NOTE: JBIG compressed TIFF files cannot be created in Mailbox Viewer 2.

6.

Restrictions on Scan Capacity and No. of Sheets


The maximum read capacity for a page is 297x432mm. A3 or 11x17" for the standard size

The Mailbox method allows up to 999 sheets to be read in a single scan operation.

2.4.5.6 Check Flow at Mail Failure


Corrective Action
The following describes the corrective actions for troubles when Mail Notice Service, Print E-mail, or
Scanner (Send E-mail) is used.

Table 11

Symptoms

Corrective Action

Cannot receive mails


(Print E-mail)

1. Check that the machine mail address has been set.


2. Check that [Receive E-mail] is set to [Enabled].
3. Check that the SMTP server IP address and the POP3
server IP address (when POP3 is selected for receiving protocol), etc. are set properly.
4. Check that the POP user name and password are set properly.
5. Check that [Domain List] has been set. Check that the user's
domain is included in the receive-allowed domains using CentreWare Internet Services.
6. Check that the SMTP and POP servers are operating properly. Check with the Network Administrator.

Mails cannot be sent


(Mail Notice, Scanner (Send E-mail))

1. Check that the machine mail address has been set.


2. Check that [Mail Notice Service] is set to [Enabled]. (For
mail notice)
3. Check that [Send E-mail] is set to [Enabled].
4. Check that the SMTP server IP address etc. is set properly.
5. Check that the notification items to be sent have been set
correctly. (For Mail Notice) Check settings from the CentreWare Internet Services Properties screen.
6. Check that the send destination mail address has been
entered properly.
7. Check that the SMTP server is operating properly. Check
with the Network Administrator.

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Version 1.2

2.5.1 Logging/Extraction Tools Functional Instructions

2.5.2 Logging/Extraction Tools Operational Instructions

This tool refers to the software "Logging/Extraction Tool.exe" or [copanda.exe] run from a PC.

Tools required for collecting logs

1.

Collect the log information of the target machine. (It is also possible to collect data periodically for
every xx minutes)

Use the functions 1) and 2) of this tool described above to collect logs at the site where a failure has
occurred.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

There are 2 types of Collecting log tools below:

DMP6 and before version: Logging/Extraction Tool. exe -> Refer to 2.5.3

DMP Yokohama and later: copanda2. exe -> Refer to 2.5.4

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Version 1.2

2.5.3 Colleting log by using [Logging/Extraction Tool. exe]


1.
2.

PC running on WindowsNT 4.0, Windows2000, or WindowsXP


A UTP cable is required to connect the printer and a PC.
When collecting the logs of the errors that have occurred in the past

UTP Cable Category 5 Cross Cable


(Reference: TOOLNo:499T7773, 1m is also available.)

The machine conditions for collecting logs


1.

HDD must be installed.

2.

IP Address must be allocated.

3.

CentreWare Internet Service must be activated.

Logging Procedure
When the machine is in processing status and does not accept any operations from the Panel UI, log
information is not saved in the HDD. Therefore, the following procedures must be performed without turning the machine power OFF then ON. However, in this case, it is necessary to output the System Settings
List and check the items in Step 1 in advance.
Also, depending on the failure condition, the CWIS itself may be stopped. In this case, logs cannot be collected. You can check if the CWIS is active by checking if the CWIS screen (URL:http://Printer IP
Address/) can be displayed on the browser.

Purpose
1.

Figure 1 j0tz2099
7.

Enter the "IP address" of the main processor in the target IP address column and the M/C No. of the
main processor in the M/C column, then click "(1) Save Dir renew".

8.

The file storing column is updated and the directory in which logs will be stored is determined.

9.

Select [Redir or xxx.tgz] or [info9 or xxx.tgz] from the collection column and click "(2) Collecting
Start/Stop".
Redir or xxx.tgz: Retrieves 20 files. This is the item that will be retrieved mainly at visit.

Print the "Printer Settings List" and confirm the following:

info9 or xxx.tgz: Retrieves 1 file. This is the item to be retrieved when the trouble occurs again.

The HDD is installed.

An IP Address was set.

10. The directory that has been determined in Step 9 is opened, in which the collected logs are stored.

The CWIS is activated.

11. After collecting the logs, click [Cancel/Exit] to exit the logging tool.

2.

Disconnect the Ethernet cable that is connected to the main processor.

12. If the main processor/client IP address has been changed, restore it to the original value.

3.

Change the client IP address so that it can communicate with the printer via TCP/IP.

13. Connect the Ethernet cable that is connected to the main processor.

Change an IP address to the one with the same network number as the IP address of the main processor that collects logs.

14. Print the collected logs and reports and send them to Support G.

Failure Conditions

(E.g.) When the main processor IP address is set to 192.168.1.100 and its subnet mask is set to
255.255.255.0, change the address to 192.168.1.xxx (such as 101, not 100).

Service Log

System Settings List

And set the main processor IP address if the machine is set for DHCP. Change an IP address to the
one with the same network number as the IP address of the client that collects logs.

Job History Report

4.

Connect the PC and the main processor with the UTP cross-cable.

5.

After the PC has been started, click "MS-DOS Prompt" from the "Programs" menu in the "Start"
menu.
(For Windows(R)NT/2000, after the PC has been started, click "Command Prompt" from "Accessories" under "Programs" in the "Start" menu.)
Execute "PING IP Address" and check if the network connection is working properly.
(E.g.) C:\ ping 192.168.1.100 (IP address of the main processor)

6.

Activate the logging tool. (Figure 1)


The following window appears.

Error History Report

Log file that has been collected this time

2.5.4 Collecting Logs by using [CoPAnDA2.exe]

NOTE:

1.

Outline

C:\ping 192.168.1.100 (Device IP Address)

CoPAnDA2 is the Log Collection Tool that operates on a PSW (PC).

*On the PSW, select "Start Menu" > "Programs" > "Accessories" > "Command Prompt".

The function of collecting a batch of information about failures by using CoPAnDA2 is capable of
collecting not only ESS-related logs as so far, but also IIT/IOT-related logs, electronic reports, and
logs of system data automatically rewritten through the software update service.
2.

(8)

NOTE:

Required tools

A PSW (PC) operating under Windows2000/XP

UTP Cable Category 5 Cross Cable (to connect the device and the PSW)

*In the System Administrator mode of the device, select "System Settings" > "Common Settings" > "System Clock/Timer Setting" > "Power Save Timer" and change the settings.
(9)

NOTE: TOOL No. 499T7774 (1m long) is also available.


3.

Download "Log Collection & Extraction Tool CoPAnDA2" (zip file) from Maintenance Tool Download
on the Firmware Download Services page for CEs. Unzip the file into any folder.

4.

Double-click "copanda2.exe" to start the tool.


After the tool has started, set the device IP Address. As required, set CWIS Port No., select log
options and specify a folder to save logs in*.

Obtaining the Log Collection Tool

Write down the current Device Power Save Timer settings* and change them in both Low
Power and Sleep modes to 10 minutes or more.

NOTE: *If a secure PC is used, be sure to specify a writable folder.

CAUTION

FX : http://download.tsc.ksp.fujixerox.co.jp/

Report collection and job log collection involve the customer's confidential information and personal information. Before collecting logs by using this function, be sure to obtain the customer's consent.

APO/GCO : TBD

Device requirements for log collection

HDD must be installed.

IP Address must be assigned.

The device must not go into Power Save Mode (low power/sleep).

CentreWare Internet Services (referred to as CWIS hereafter) must be active.

NOTE: The HDD has an area of 500MB for log storage.


5.

The procedure for acquiring logs


(1)

On the [Job Status] screen check that there is no job that is in progress or in queue and that
the device is not in UI Diag (CE) Mode*.
NOTE: *No job log can be collected when the device is in UI Diag (CE) Mode.

(2)

Output a configuration report and check the following:

HDD is installed.

IP Address is set.

CWIS is active.

(3)

Remove the Network Cable and the FAX Line Cable.

(4)

For the machine with EP (EP-DX/EP-BB, etc.), change the NVM as below:

(5)

Change the IP Address of the PSW so that its network number will be the same as that of the
device from which logs will be collected.

Figure 1 j0rk41817

Chain-Link(700-355): 3->0

NOTE:
When Device IP Address is 192.168.1.100 and Subnet Mask is 255.255.255.0, change the
PSW IP Address to 192.168.1.xxx (other than 100).
(6)

Connect the PSW to the device with the UTP Cross Cable.

(7)

Start the PSW and execute the ping command at command prompt* to check that the PSW
and the device can communicate with each other.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Table 1
Log Option

Description

Report Collection

Collects various reports such as a configuration report.

Job Log Collection

Collects logs of results of executed jobs. A machine with HDD


keeps 15,000 job logs there. When the number of job logs
exceeds 15,000, the earliest one will be deleted.

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2.5 Log
Table 1

6.

Version 1.2
Precautions and restrictions

When the device is in UI Diag (CE) Mode, no job log can be acquired.

As to the machine with EP (EP-DX/EP-BB, etc.), after the value in the NVM (Chain-Link No.
700-355) is changed, it becomes possible to acquire a log of IIT/IOT. After acquiring a log, be
sure to return the NVM to its former value. Otherwise, EP Alert may not be properly issued.

Debug Log Generation before Debug Generates a debug log based on the current device informaLog Collection
tion and then writes it onto HDD.

When the device is in Power Save Mode, logs may not be acquired. Before starting log acquisition, be sure to clear Power Save.

Rewritten System Data Log Collection Collects logs of system data (Chain-Link) automatically rewritten at updates of firmware through EP-BB.

Operating another window during debug log creation makes the progress bar inoperative.
However, it is internally operating, so wait until the log acquisition is complete.

The default folder set up in the log destination is the WORK folder under another folder that
contains CoPAnDA2. If a folder is specified that does not exist in the log destination, log files
will be saved into the default folder.

Logs of rewritten system data are deleted after reports are collected. Therefore, if a series of
log collections are carried out, no log of rewritten system data can be acquired at the second
collection and afterward.

Log Option

Description

Debug Log Collection

Collects debug logs that were automatically saved on HDD at


occurrences of system failures. The HDD saves 20 debug logs
at max. When the number of debug logs exceeds 20, the earliest one will be deleted.

(10) Press down the "Start acquiring logs" button.


(11) When acquiring the logs is complete, there appear the name of the file where the logs are
saved, and the acquisition results. Check that the logs are acquired properly.
If log acquisition has failed or the targeted log does not exist, the Result box displays "fail".

Figure 2 j0rk41818
(12) Press down the [X] button at the upper right of the tool to finish it.
(13) Return the Device Power Save Timer settings (low power/sleep) to their original values.
(14) Return the device IP Address and the PSW IP Address to their original values.
(15) For the machine with EP (EP-DX/EP-BB, etc.), return the NVM below to its former value.
Chain-Link(700-355): 0->3
(16) Reconnect the cables to the device.
(17) Escalate the status by attaching the collected log files to the following reports. Also, as
required, obtain other reports such as a FAX activity report*.

Machine History

Error History Report

Job History Report*

Configuration Report*

NOTE: *These are the customer fs confidential information and personal information.

2.6.1 Software Download


Follow "4.3 Adjustment: Upgrade Main Processor Firmware" in Service Manual to upgrade the Controller
software to the latest version.

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Version 1.2

2.7.1 List of Collected Reports by Job

Table 2
Report Name

Stored Document List

Yes

[Collecting report by using [Logging/Extraction Tool. exe]]

Receive Domain Restriction List

Yes

1.

At Copying

Registered Address Dial List

System Settings List

Mailbox Registration List

Job History Report

Box Selector List

Error History Report

Secured Receive Report

Fail Counter Report (CE)

Job Flow Error Report

Shutdown History Report (CE)

Font List

Debug Report (CE)

ART EX Form Registration List

There are 2 types of Collecting report method.

2.

Yes

NOTE: Depending on the printer, some lists cannot be retrieved. There is no need to retrieve the
lists that cannot be retrieved.

PCL Form Registration List

Yes

Name
1

Common

ART EX

PCL

PostScript

HP-GL/2

TIFF

PostScript Font List

Yes

PostScript Logical Printer Registration List

Yes

PDF Settings List

Yes

10

11

Yes

HP-GL/2 Settings List

Yes

HP-GL/2 Logical Printer/Memory Registration


List

Yes

HP-GL/2 Pallet List

Yes

TIFF Settings List

Yes

TIFF Logical Printer Registration List

Yes

ART IV, ESC/P User Defined List

Yes

PCL Settings List

Table 1

Yes

At Printing

The meanings of the numbers shown in the following table are as follows:

Yes Yes Yes

ESC/P Settings List

Yes

ART IV

ESC/P Logical Printer/Memory Registration


List

Yes

ESC/P

PC-PR201H Settings List

Yes

PR201H

Yes

10

PDF Bridge

PC-PR201H Logical Printer/Memory Registration List

11

Media Print

Media Print Settings List

Yes

NOTE: Obtain only at System Fail.


3.

Table 2
Report Name

System Settings List

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

10

At Scan/Fax/Internet Fax

11

Extended Features Settings List


Job History Report

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Error History Report

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Fail Counter Report (CE) (Note)

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Shutdown History Report (CE)

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Debug Report (CE)

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

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2.7 List of Collected Reports by Job

NOTE: Depending on the printer, some lists cannot be retrieved. There is no need to retrieve the
lists that cannot be retrieved.

CAUTION
The lists below may contain important customer data of the customer. For such lists, ensure to
check with the customer before taking them back to the company.
Also, contact Support G for confirmation. Never decide what to do by yourself.

Table 3

Extended Features Settings List

Fax

Scan

Internet Fax

Yes

Yes

Yes

Job History Report

Yes

Yes

Yes

Error History Report

Yes

Yes

Yes

Fail Counter Report (CE) (Note)

Yes

Yes

Yes

Shutdown History Report (CE)

Yes

Yes

Yes

Debug Report (CE)

Yes

Yes

Yes

Stored Document List

Yes

Yes

Receive Domain Restriction List

Yes

Registered Address Dial List

Yes

Yes

Yes

Mailbox Registration List

Yes

Yes

Yes

Box Selector List

Yes

Secured Receive Report

Yes

Job Flow Error Report

Yes

Activity Report

Yes

Unsend Report

Yes

Broadcast Report

Yes

Relay Broadcast Report

Yes

Protocol Monitor (CE)

Yes

Transmission Report

Yes

Job Template List

Yes
Yes

Yes

Yes

Internet Fax Monitor Kit

Yes

Internet Fax Unsend Report

Yes

NOTE: Obtain only at System Fail.

Collecting Report by using [copanda.exe].


Report information described below is collected as one file.
But gathered information are depends on MC model, configuration and Option installed or not.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

NOTE: Since log data that are collected by using this function correspond to customer's classified information and personal data, be sure to obtain approval from a customer when using this function.
The following data are targeted when this function is used.

Table 4
No Type

Remarks

Collectable as data from DMPYokohama

Table 4

Report*

Printer settings list

Job history report

Error history report

Same as conventional machines

HFSI counter report (CE)

IIS Log

Add from DMPYokohama

Jam counter report (CE)

IOT Log

Add from DMPYokohama

Fail counter report (CE)

Job Log*

Add from DMPYokohama

Shutdown history report (CE)

Debug log report (CE)

Stored document list

Receive domain restriction list

No Type

Remarks

ESS Log

Extended function setting list

Registered destination list

Mailbox registration list

Box selector list

Counter report by function

Total count report by job

Total count management report for copy

Total count report for printer

Font list

ART EX form registration list

PCL setting list

PCL macro registration list

PostScript logical printer registration list

PDF setting list

HP-GL/2 setting list

HP-GL/2 logical printer/memory registration list

PC-PR201H setting list

PC-PR201H logical printer/memory registration list

Total count management report for printer

Comment registration list

Total count management report for fax

Job template list

Total count management report for scan

* Customer's classified information and personal data

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Version 1.2

Chapter 3 Image Quality Troubleshooting

3 Image Quality Troubleshooting


3.1 Introduction
3.1.1
3.1.2
3.1.3
3.1.4

Contents of Chapter 3 ...........................................................................................


Test Pattern...........................................................................................................
Image Quality Troubleshooting .............................................................................
Test Pattern...........................................................................................................

3
3
4
4

IQ-37 Heat Haze/Mock Heat Haze.................................................................................


IQ-38 Poor Reproducibility of Fine Lines (IOT Image Quality) .......................................
IQ-39 Unevenness Correction Within Image Area (IOT Image Quality).........................
3.2.2 Notes on Image Quality Restrictions .....................................................................
3.2.3 Cycle Table ...........................................................................................................

29
31
32
36
38

3.2 Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP
Using This Image Quality Troubleshooting .....................................................................
IQ-1 White Streaks in SS Direction (Dirt, Scratches) .....................................................
IQ-2 IN-OUT Density Difference.....................................................................................
IQ-3 Chip/Half Chip Blanks .............................................................................................
IQ-4 SLED Transfer Failure.............................................................................................
IQ-5 Tapes Not Peeled....................................................................................................
IQ-6 Charging Roll Pitch White Stripes - 1 ......................................................................
IQ-7 Charging Roll Pitch White Stripes - 2 ......................................................................
IQ-8 Photoreceptor Pitch Color Stripes ...........................................................................
IQ-9 Background on Coated Paper .................................................................................
IQ-10 Toner Droplet Contamination ................................................................................
IQ-11 Smear on Heavyweight .........................................................................................
IQ-12 Rough Black ..........................................................................................................
IQ-13 Moist Paper Transfer Failure.................................................................................
IQ-14 Toner Contamination at Lead/Tail Edge................................................................
IQ-15 Multi Color Transfer Failure...................................................................................
IQ-16 Tail Edge Transfer Failure.....................................................................................
IQ-17 MWS (Side 2) (Micro White Spots) .......................................................................
IQ-18 Color Stripes..........................................................................................................
IQ-19 Wetting ..................................................................................................................
IQ-20 White Streaks in Process Direction/Dropping Density (XERO/CLN)....................
IQ-21 Moist Paper Wrinkles (Fuser)................................................................................
IQ-22 Lines on Coated Paper (EXIT) ..............................................................................
IQ-23 Caterpillar Mark (Transfer) ....................................................................................
IQ-24 Background (IPS) ..................................................................................................
IQ-25 Light Ink Support (IPS) ..........................................................................................
IQ-26 Highlight Density Reproduction (NVM Darken +3) (IPS)......................................
IQ-27 Highlight Density Reproduction (NVM Lighten +3) (IPS)......................................
IQ-28 Bleed on Tracing Paper (IPS) ..............................................................................
IQ-29 Dual Color Copy (IPS)..........................................................................................
IQ-30 CVT Streaks (IPS).................................................................................................
IQ-31 Copy: Gradation Jump in Text & Photo (IPS).......................................................
IQ-32 Scan: Smeared Text, JPEG Mosquito Noise (IPS) ..............................................
IQ-33 Moire In Text Mode (Fine) BW Scan/Fax For 133 lpi Originals (IPS)...................
IQ-34 Copy: Bleed on 2 Sided Document (IPS) .............................................................
IQ-35 Copy: Platen Background (IPS) ............................................................................
IQ-36 White Streaks Due to Trimmer Jam (DEVE) ........................................................

Version 1.2

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Version 1.2

3.1.1 Contents of Chapter 3

3.1.2 Test Pattern

1.

Chapter 3 Image Quality Troubleshooting is composed of two sections: Test Pattern and Image
Quality Troubleshooting.

The following are the test patterns that are used.

2.

The Test Pattern section contains test charts for checking the quality of copied images, and built-in
test patterns for checking the quality of prints.

1.
2.

For copy quality check, Plain paper is used.

3.

The Image Quality Spec section contains the types of test patterns that are used and the image
quality judgment procedures.

3.

The print quality check uses the IOT Built-in Test Patterns in the IOT PWB ROM and the System
Built-in Test Patterns in the Controller ROM.

4.

The Image Quality Troubleshooting section describes the causes of image quality failures and the
troubleshooting procedure for them.

4.

The Built-in Test Patterns are printed using Diag Mode DC612: Test Pattern Print. Plain paper is to
be used for printing.

The copy quality check mainly uses the Test Pattern (color A3) (499T276).

NOTE: Refer to Chapter 6 General for Spec values of the IIT (image scanning unit).

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3.1 Introduction

Image Quality Troubleshooting

Image Quality Troubleshooting


3.1 Introduction

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-4

Version 1.2

3.1.3 Image Quality Troubleshooting

3.1.4 Test Pattern

Check the fault sample that is obtained during visit or the one that is provided by the customer and
proceed with the appropriate FIP.

The following lists the types and applications of the test patterns.
< IOT >
Before outputting to the IOT, change the value of NVM 870-207 from "11" to "7".
NOTE: The NVM value must be set each time because it returns to default whenever the power is turned
OFF then ON.

Table 1 IOT Built-in Test Patterns


No.

Pattern Name

Overview

90 Grid

Alignment measurement

Slanting Grid

For checking the reproducibility of diagonal lines

A1 Patch Pattern

For visual checking of Regi Control A1 Patch

B Patch Pattern

For visual checking of Regi Control B Patch

C Patch Pattern

For visual checking of Regi Control C Patch

C-TRACS Check PG

For calibration, gradation pattern for Print calibration

Procon PG

Gradation, Defect detection

10

16-Gradation PG

Defect detection IOT

11

Full Halftone

Defect detection

12

Single K Full Halftone

Defect detection at single K mode

13

Drum Pitch Halftone

Defect detection/for shipment inspection

14

LPH Line Adjustment Chart (found in


IOT)

For LPH line detection

15

LPH Line Adjustment Chart (found in


LPH)

For LPH line detection and for identifying causes of


Video data failure

16

X'talk Evaluation Chart (for failure


analysis)

For detection of LPH power-related defects IOT

< Controller >

Table 2 Controller Built-in Test Patterns


No.

Pattern Name

Overview

51

Simple Binary Calibration PG

For simple calibration, simple gradation pattern for


Print calibration

52

Multi-value Simple Calibration PG

For simple calibration, simple gradation pattern for


Print calibration

53

Binary C-TRACS Check PG (Print)

For calibration, gradation pattern for Print calibration

54

Binary Procon PG

Gradation, Defect detection

55

Multi-value C-TRACS Check PG (Print) Gradation pattern for Print calibration


for Calibration

56

Multi-value Procon PG

Gradation, Defect detection

60

Ladder Pattern (Multi-value)

Defect detection/Banding

Table 1

Using This Image Quality Troubleshooting

Image Quality Problem

SUB

Perform the following procedure to check the fault sample that is obtained
during visit or the one that is provided by the customer and proceed with the
appropriate FIP.

Toner Droplet Contamination

Developer A contamination consisting of random spatters


of toner in sizes of a few millimeters.

Smear on Heavyweight

Transfer

IQ-11
When the lead edge of paper reaches the
Secondary Transfer, it immediately increases
the Secondary Transfer section load and causes
the IBT Drive Roll speed to change (decrease in
speed). This change in speed changes the
difference in relative speed between the
Photoreceptor and the IBT Belt surface in the
K-color Primary Transfer section, hence creating
a smear (distorted image).

Rough Black

Transfer

On paper that is not flat or has poor hue, the


toner may not have been transferred properly
due to the irregular paper surface, creating a
rough transferred image.

Moist Paper Transfer Failure

Transfer

The resistance is lowered because the paper is IQ-13


moist. The K color contains carbon that causes it
to have larger dielectric loss, and hence it
requires a different electrical field from the other
colors. There is no latitude because the
difference in required electrical field between
multi color and K color is larger than the
difference between paper resistance and toner
resistance.

Toner Contamination at Lead/


Tail Edge

Transfer

Lead Edge: Paper lead edge contacts the Belt IQ-14


when it is transported from REGI to Transfer.
Tail Edge: The tail edge of Paper that loops
between the Transfer-Fusing sections, at the
release of the Secondary Transfer NIP, moves
opposite to the feed direction and contacts the
BTR surface, or bounds up and contacts the Belt

Multi Color Transfer Failure

Transfer

IQ-15
Paper that has had its Side 1 fused has a
reduced percentage of moisture content, which
increases its electric resistance. Since the
resistance in the Secondary Transfer section
also increases by lower humidity or over time,
the required electrical field may not be attained,
especially in the early mornings (low humidity
environment). This is because the setting is to
keep the MWS within the limit.

Tail Edge Transfer Failure

Transfer

IQ-16
The paper tail edge, after the Secondary
Transfer NIP has been released, bounded up
due to the fusing stroke effect and re-transfers to
the Intermediate Transfer Belt.

1.

Compare the NG samples with "NG Image Samples" in this chapter to determine the problem, then
check the parts that may be the cause of the NG image quality.

2.

When the problem cannot be determined or there was no corresponding NG sample in 1 above,
proceed to the corresponding FIP below to repair the problem.

Table 1
Image Quality Problem

SUB

Symptoms

White Streaks in SS Direction


(Dirt, Scratches)

LPH

At Cin50% and Cin30%, the lines in the process IQ-1


direction have reversed black and white colors.
Width is approx. 1mm.

IN/OUT Density Difference

LPH

The densities between the IN and OUT sides


are different.

IQ-2

Chip/Half Chip Blanks

LPH

Blank areas in sizes of 2.7mm or 5.4mm.

IQ-3

SLED Transfer Failure

LPH

Black stripes and blank areas (stripes) appear


repeatedly in units of 2.7mm. They appear by
half chip units.

IQ-4

Tapes Not Peeled

LPH

The highlight portions are too obvious. The


whole paper seems to be filled with stripes.

IQ-5

Charging Roll Pitch White


Stripes - 1

XERO

If the BCR is deformed at the BCR and


Photoreceptor NIP sections (NIP pressure is
larger compared to SanRemo), the trace may
appear as thin white stripes in the FS direction
on the highlight portion at the Charging Roll
Pitch.

IQ-6

Charging Roll Pitch White


Streaks - 2

XERO

If the substances contained in the CLN-Roll get


stuck to the BCR at the BCR and CLN-Roll NIP
sections, the resistance on the BCR gets
reduced and may cause the appearance of
white stripes in the FS direction.

IQ-7

Vibrations during the Drum CRU transportation


may cause scrapes and friction in the BCR and
the Photoreceptor, resulting in leftover
electrostatic memory on the Photoreceptor,
which generates thin white streaks in the FS
direction on the highlight portion at the
Photoreceptor Pitch.
Limit sample: SIR.84.00, < (incl.) G3 level

IQ-8

Photoreceptor Pitch Color


Stripes

Background on Coated Paper

XERO/
CLN

Developer Compared to Plain Paper, background is a lot


more visible on Coated Paper.

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FIP

IQ-9

2010/08
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Symptoms

FIP
IQ-10

IQ-12

3.2 Image Quality Troubleshooting

Image Quality Troubleshooting

Image Quality Troubleshooting

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3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1

Table 1

Image Quality Problem

SUB

Symptoms

MWS (Side2)
(MicroWhiteSpots)

Transfer

When the resistance in the Secondary Transfer IQ-17


section is high, e.g. in the early mornings
(low humidity environment), the transfer latitude
between multi color and mono color is narrow
and the setting voltage favors multi color. In
other words, the voltage is a little high for mono
color, and this causes the Transfer NIP
discharge phenomenon that creates the white
spots.

Color Stripes

Transfer

Presence of paper dust in between the


Intermediate Transfer Belt and the CLN Blade
causes poor cleaning.

FIP

Image Quality Problem

SUB

Symptoms

CVT Streaks

IPS

IQ-30
Dirt such as paper dust is generated at the
DADF scan position. The streaks in the SS
direction are created when that contamination is
scanned.

Copy: Gradation Jump in Text & IPS


Photo

In the BW and Text & Photo Copy mode,


gradation jump occurs on 100-line photo
documents.

IQ-31

Scan: JPEG Mosquito Noise

IPS

Color texts are blurred and mosquito noise is


generated around the texts due to JPEG
compression.

IQ-32

Moire In Text Mode (Fine) BW


Scan/Fax For 133 lpi Originals

IPS

When a document with tint on the whole paper IQ-33


or a background image is scanned using Fax
Text mode in High Quality (Fine), the file size or
the Fax transmission time may increase
drastically.

Copy: Bleed on 2 Sided


Document

IPS

Bleed occurs in the Copy BW and Text mode.

Copy: Platen Background

IPS

IQ-35
When A4 stark white paper such as J Paper/
Premier 80 is scanned into A3 when in Copy BW
Text mode and AE is ON, the platen back
density is reproduced outside of the copy range.

White Streaks Due to Trimmer


Jam

Developer

IQ-36

Heat Haze/Mock Heat Haze

Transfer

IQ-37

Poor Reproducibility of Fine


Lines

IOT
Image
Quality

IQ-38

Unevenness Correction Within


Image Area

IOT
Image
Quality

IQ-39

IQ-18

Distorted image may appear at one side or both IQ-19


sides of the paper tail edge when printing
halftone fill.

Wetting

Fuser

White Streaks in Process


Direction/Dropping Density

XERO/
CLN

Moist Paper Wrinkles

Fuser

When moisture gets into vertical grained paper, IQ-21


paper waves occurs at the tip of short edge side.
If the paper enters the Fuser Nip in this
condition, the Fuser Nip cannot feed the paper
properly, resulting in wrinkles.

Lines on Coated Paper

EXIT

When HW Gloss paper is output to Exit 1 using


the 2 Sided mode in high temperature/high
humidity environment, its Side 1 gets rubbed
against the Exit Gate, resulting in lines.

IQ-20

IQ-22

Caterpillar Mark

Transfer

Background

IPS

The default background suppression function is IQ-24


unable to fully remove the background.

IQ-23

Light Ink Support

IPS

This is used to copy an image to be lighter than IQ-25


the current BW Copy settings; e.g. when using
light ink.

Highlight Density Reproduction IPS


(NVM Darken +3)

This is used to reproduce the highlight (light


colors) in darker shade.

IQ-26

Highlight Density Reproduction IPS


(NVM Lighten +3)

This is used to reproduce the density in lighter


shade.

IQ-27

Bleed on Tracing Paper

IPS

When copying or scanning Tracing Paper


document, bleed or background occur around
the texts.

IQ-28

Dual Color Copy

IPS

When using Dual Color (Red/Black Copy) in


Copy Service, the Yellow marker pen is
reproduced differently from the previous model
Able1401 .

IQ-29

FIP

IQ-34

IQ-1 White Streaks in SS Direction (Dirt, Scratches)

IQ-2 IN-OUT Density Difference

At Cin50% and Cin30%, the lines in the process direction have reversed black and white colors. Width is
approx. 1mm.

The densities between the IN and OUT sides are different.

Figure 1 j0ki31001
Figure 1 j0ki31000

[Cause for In/Out density difference]


[Cause for stripes]

1.

The LPH Z direction positioning pin is not in contact with the Photoreceptor.

This is caused by dirt or scratches.

2.

Failure in the retract mechanism.

3.

The positioning plate cannot fit in.

4.

The LPH positioning pin is bent.

[Corrective action]
1.

Clean the SLA surface.

5.

The tip of the pin is contaminated.

2.

Replace the LPH.

6.

Check whether the section that contacts the Xero CRU bearing of the Developer Housing Assembly
is abnormal.

NOTE: This must be separated from Deve trimmer jam. Do not replace the LPH without consideration.

[Corrective action]

Reference: Cin50% and Cin30% half tones can be printed by using DC612-14.
Reference: Because the phenomenon is similar to the case in IQ-28, it is good to refer to IQ-28 as well.

1.

Replace the LPH.

2.

Replace the CRU.

NOTE: As the retract mechanism for the LPH also acts as the Retract Mechanism for the Deve, it may
also cause Deve positioning failure.

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3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

IQ-3 Chip/Half Chip Blanks

IQ-4 SLED Transfer Failure

Blank areas with sizes of 2.7mm or 5.4mm.

Black stripes and blank areas (stripes) appear repeatedly in units of 2.7mm. They appear by half chip
units.

Figure 1 j0ki31002
Figure 1 j0ki31003

[Cause]
Poor contact within the LPH. (FPC)

[Cause]
Power source failure. LED Chip failure.

[Procedure]
1.

Perform 061-374 to 377. Does LPH Chip Fail occur?

[Procedure]

2.

Is the blank area in units of chips or half chips? (The DC612-15 has a scale in half chip units.
Check whether it matches.)

1.

Is 5V output from the MD PWB J532?

2.

Is the connection between the MD Board and the LPH normal?

[Corrective action]

3.

Use DC402 to check the EEPROM data.

1.

[Corrective action]

Replace the LPH.

1.

Check the MD - LPH connection.

2.

Check the power source.

3.

Replace the LPH.

4.

Replace the power source.

Reference: Although this could be due to a failure of the power source, in most cases, it can be repaired
by replacing the LPH.

IQ-5 Tapes Not Peeled

IQ-6 Charging Roll Pitch White Stripes - 1

The highlight portions are too obvious. The whole paper seems to be filled with stripes.

In the BCR and Photoreceptor NIP sections, when the BCR is deformed, the trace may appear as thin
white stripes in the FS direction on the highlight portion at the Charging Roll Pitch.

Figure 1 j0ki31004
Figure 1 j0wa31013

[Cause]
The SLA surface protective tape is not peeled off.

[Cause]
This problem may occur with New Drum CRU that has been stored for a long time.

[Procedure]
1.

Remove the LPH to check whether any protective tape remains on the SLA.

[Corrective action]
1.

Peel off the tape.

Reference: Do not forget to check for and peel off any tape when replacing the LPH (spare part).

It also occurs when the MC has rested in a high temperature environment for a long time. (Halftone
image)

[Procedure]
1.

On a halftone image, check that lines with 38mm pitch appear in the FS direction.

[Corrective action]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

1.

Make approx. 10 to 30 printouts.

2.

Verify that no lines appear.

2010/08
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3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-10

Version 1.2

IQ-7 Charging Roll Pitch White Stripes - 2

IQ-8 Photoreceptor Pitch Color Stripes

If the substances contained in the CLN-Roll get stuck to the BCR at the BCR and CLN-Roll NIP sections,
the resistance on the BCR gets reduced and may cause the appearance of white stripes in the FS
direction.

Vibrations during the Drum CRU transportation may cause scrapes and friction in the BCR and the
Photoreceptor, resulting in leftover electrostatic memory on the Photoreceptor, which generates thin
white streaks in the FS direction on the highlight portion at the Photoreceptor Pitch.

Figure 1 j0wa31014

Figure 1 j0wa31015

[Cause]

[Cause]

This may occur when the MC has been resting for a long time or in the early mornings. (Halftone image)

This problem may occur right after the replacement of Drum CRU. (Occurs at Halftone image quality)

[Procedure]

[Procedure]

1.

On a halftone image, check that lines with 38mm pitch appear in the FS direction.

1.

2.

If the problem persists after you make approx. 10 to 30 printouts, this may be a case of "IQ-15
White Stripes". Perform the solution in IQ-15. This disappears over time.

[Corrective action]

[Corrective action]
1.

Make approx. 10 to 30 printouts.

Reference: If the fault lies with the Y, M, or C Drum, print Full Color images. If it is with the K Drum,
print either Full Color or Black & White images.
2.

Restore mode (NVM switch) Set the NVM (Drum Del SW) 751-280 to "2". (Default is "0") When
"2" is selected, the sequence is performed (after an 8 hour rest) at power ON or when the system
returns from Sleep.

Reference: NVM (Rest Time) allows you to set how many rest hours should pass before the
sequence is performed.751-287 Default: "8" (after 8 hours). It is recommended to set this to the
maximum value - "30".

1.

On a halftone image, check that lines with 94mm pitch appear in the FS direction.
Make approx. 10 to 30 printouts.
If the fault lies with the Y, M, or C Drum, print Full Color images. If it is with the K Drum, print
either Full Color or Black & White images.

IQ-9 Background on Coated Paper

IQ-10 Toner Droplet Contamination

Compared to Plain Paper, background is a lot more visible on Coated Paper.

A contamination consisting of random spatters of toner in sizes of a few millimeters.

[Cause]
Paper types with better surface flatness (better transfer ability) and better toner absorption ability has
more stress.

[Procedure]
1.

Verify that the background level is worse than that on Plain Paper.

[Corrective action]
1.

Increase the background voltage by 10 to 20V to reduce background on the Drum. However, this
will sacrifice the reproducibility of fine lines and highlight sections.

2.

Enter the Diag Mode and change the value of NVM 753-090 ~ 093 (in order of YMCK) from 110
(default) to 120.

3.

After changing the NVM, turn the power OFF and ON and re-enter the Diag Mode to perform Procon
"On" Print.

4.

Obtain a verification sample (using Coated paper).


If there has been improvement End
If there has been no (or very little) improvement repeat Step 2 and change the NVM value to 130.
Perform Steps 3 and 4.

Figure 1 j0wa31017

[Cause]

NOTE:

Perform this only for the color that is causing problem on the printout.

However, this change in NVM value will sacrifice the reproducibility of fine lines and highlight
sections. (The sacrifice is larger for NVM value of 130.)

If the background became worse instead after changing the NVM values, restore the NVM values to
their original values.

This happens when the Developer Unit Cover is badly contaminated. The Cover is likely to be
contaminated when there are rapid changes in humidity or a certain amount of low and high density
images are copied repeatedly.

[Procedure]
1.

Clean the Upper Cover of the Deve Housing.

2.

Clean the Trimmer Cover of the Deve Housing.

[Corrective action]
1.

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If the trouble persists after performing the above procedure, contact PSC at TS section via PSS.

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-12

Version 1.2

IQ-11 Smear on Heavyweight

IQ-12 Rough Black

When the lead edge of paper reaches the Secondary Transfer, it immediately increases the Secondary
Transfer section load and causes the IBT Drive Roll speed to change (decrease in speed). This change
in speed changes the difference in relative speed between the Photoreceptor and the IBT Belt surface in
the K-color Primary Transfer section, hence creating a smear (distorted image).

On paper that is not flat or has poor hue, the toner may not have been transferred properly due to the
irregular paper surface, creating a rough transferred image.

Figure 1 j0wa31019
Figure 1 j0wa31018

[Cause]
This occurs in the BW mode for Heavyweight Paper.

[Procedure]
1.

Check that a 1mm-wide line in SS direction appears at the position 130mm away from the paper
lead edge.

Reference: This can be easily checked by printing a halftone image that evenly covers the whole sheet.

[Corrective action]
1.

In "DC131 NVM Read/Write":


Change 740-134: Plain D Smear Countermeasure Switch from "0" to "1".
Change 740-135: Plain G Smear Countermeasure Switch from "0" to "1".
Change 740-136: Heavyweight S Smear Countermeasure Switch from "0" to "1".
Change 740-137: Extra Heavyweight S Smear Countermeasure Switch from "0" to "1".
Change 740-140: Productivity Change Switch from "0" to "1".
(Heavyweight Smear Countermeasure) * This is valid only for 25-sheet and 35-sheet models.

NOTE: Note that the above NVM change causes the IOT to operate in the FC mode, regardless of the
color mode setting (Color Priority, BW Priority, ACS) in the Controller, when performing monochrome
printing for "Extra Heavyweight and HW Gloss" in 35-sheet models and "Extra Heavyweight, HW Gloss,
and Transparencies" in 25-sheet models.

[Cause]
This occurs in modes other than Transparencies.

[Procedure]
1.

Change the Secondary Transfer voltage setting up or down, then compare the hue to the paper with
defective image.

[Corrective action]
1.

Change the paper to a flatter one or one with a better hue.

2.

Apply the Secondary Transfer voltage user offset specifications.

Reference: Refer to the User Offset UI Operation Instructions and make the following settings:
(1)

"Maintenance/Inspection" "Max Setup" "User Offset" feature

(2)

While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage)
for secondary voltage, and register the optimal value.

IQ-13 Moist Paper Transfer Failure

IQ-14 Toner Contamination at Lead/Tail Edge

The resistance is lowered because the paper is moist. The K color contains carbon that causes it to have
larger dielectric loss, and hence it requires a different electrical field from the other colors. There is no
latitude because the difference in required electrical field between multi color and K color is larger than
the difference between paper resistance and toner resistance.

Lead Edge: Paper lead edge contacts the Belt when it is transported from REGI to Transfer.
Tail Edge: The tail edge of Paper that loops between the Transfer-Fusing sections, at the release of the
Secondary Transfer NIP, moves opposite to the feed direction and contacts the BTR surface, or bounds
up and contacts the Belt

Figure 1 j0wa31019
Figure 1 j0wa31020

[Cause]
[Cause]

This occurs when the paper that has been kept in a high humidity environment (moist paper) is fed.

Toner contamination suddenly appears on the 2nd BTR or Belt (background)

[Procedure]
1.

Print using freshly unpacked paper of the same type as the defective paper, then compare the
roughness and blank areas for K color and single color.

[Procedure]
1.

Run 1 Sided print to check on which side (transfer side or side 2) does the contamination exists.

[Corrective action]

[Corrective action]

1.

1.

Be sure to use freshly unpacked paper.

To prevent the background, set to widen the cleaning field.


NOTE: Since widening the cleaning field causes the repeatability of fine lines to deteriorate, take
the balance into consideration when widening.

2.

Enter the Diag Mode and change the value of NVM 753-090 ~ 093 (in order of YMCK) from 110
(default) to 120.

3.

After changing the NVM, turn the power OFF and ON and re-enter the Diag Mode to perform Procon
"On" Print.

4.

Obtain a verification sample (using Coated paper).


If there has been improvement End
If there has been no (or very little) improvement repeat Step 2 and change the NVM value to 130.
Perform Steps 3 and 4.

Version 1.2

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3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

NOTE:

IQ-15 Multi Color Transfer Failure

Perform this only for the color that is causing problem on the printout.

However, this change in NVM value will sacrifice the reproducibility of fine lines and highlight
sections. (The sacrifice is larger for NVM value of 130.)

If the background became worse instead after changing the NVM values, restore the NVM values to
their original values.

Paper that has had its Side 1 fused has a reduced percentage of moisture content, which increases its
electric resistance. Since the resistance in the Secondary Transfer section also increases by lower
humidity or over time, the required electrical field may not be attained, especially in the early mornings
(low humidity environment).

Figure 1 j0wa31021

[Cause]
Due to the characteristics of the EA-ECO Toner, high Rsys (in the early morning low temperature and low
humidity environment) requires a transfer voltage for the areas where multiple transfers and MWS cannot
be used at the same time. Because the machine is adjusted for Multiple Transfer Priority by default, MWS
may be visible from Side 1.

[Procedure]
1.

Verify that the hue on Side 2 becomes lighter when printing a high density image in a low
temperature and low humidity environment.

2.

Change the Secondary Transfer voltage setting up or down, then compare the hue to the paper with
defective image.

[Corrective action]
1.

Increase the Secondary Transfer voltage by decreasing the single color density or by changing the
permissible range for MWS.

2.

Apply the Secondary Transfer voltage user offset specifications.

Reference: UI Operation Instructions for User Offset.


(1)

"Maintenance/Inspection" "Max Setup" "User Offset" feature

(2)

While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage)
for secondary voltage, and register the optimal value.

(3)

Nominal 200V/1 step and 747-019/020: Change the step width.

NOTE: Although the user offset is helpful, it deteriorates multiple transfers because they cannot be
used at the same time. Also, because this problem recovers when the Rsys gets lowered as the
machine internal temperature rises, the user offset adjustment cannot be recommended. Recovery
can be faster by using condensation (plus, Tray Heater).

IQ-16 Tail Edge Transfer Failure


The paper tail edge, after the Secondary Transfer NIP has been released, bounded up due to the fusing
stroke effect and re-transfers to the Intermediate Transfer Belt.

Figure 1 j0wa31022

[Cause]
This problem can occur in any environment.

[Procedure]
1.

Rough image or blank area (in SS direction) occurs for images within 10mm (including margins)
from the paper tail edge.

[Corrective action]
1.

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There is no corrective action.

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-16

Version 1.2

IQ-17 MWS (Side 2) (Micro White Spots)

IQ-18 Color Stripes

When the resistance in the Secondary Transfer section is high, e.g. in the early mornings (low humidity
environment), the transfer latitude between multi color and mono color is narrow and the setting voltage
favors multi color. In other words, the voltage is a little high for mono color, and this causes the Transfer
NIP discharge phenomenon that creates the white spots.

At Cin50% and Cin30%, the lines in the process direction have reversed black and white colors. Width is
approx. 1mm.

Figure 1 j0wa31024
Figure 1 j0wa31023

[Cause]

[Cause]
This occurs when a paper that is prone to flaking is fed.

Occurs on Side 2 in a low humidity environment.

This is likely to occur at high R/L.

[Procedure]

[Procedure]

1.

Verify that the micro white spots appear on Side 2 in a low humidity environment.

1.

Remove the IBT CLN to check if foreign substances exist at the tip of the Blade.

2.

If using the NVM to decrease the Secondary Transfer voltage for the paper type being used solves
it, then it can be identified as this problem.

2.

If the side that is opposite to the Intermediate Transfer Belt has toner scrapes or if the color stripes
disappear after the tip of the Blade is cleaned, it can be identified as this problem.

[Corrective action]

[Corrective action]

1.

Use the NVM to decrease the Secondary Transfer voltage as a trade-off with the multi color.

1.

2.

Apply the Secondary Transfer voltage user offset specifications.

UI Operation Instructions for User Offset.

Change the NVM to change the frequency and amount of Intermediate Transfer Belt reverse
rotation.

Reference: In the basic settings, the reverse rotation starts at job end after 70 printouts.
(1)

Reverse Rotation Switch NVM 746-020:

1.

"Maintenance/Inspection" "Max Setup" "User Offset" feature

0: Reverse at Job End

2.

While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage) for
secondary voltage, and register the optimal value.

1: Reverse during Job

3.

Nominal 200V/1 step and 747-019/020: Change the step width.

2: Do not Reverse
(2)

Lowering the value of Reverse Rotation Frequency Change NVM: 746-125 (Reverse Rotation
Execution pv at Job End) increases the frequency. Nominal 7000 (= 70 pv)

(3)

Reverse Rotation Time Change NVM: 746-021; Nominal 150; Increasing this value increases
the reverse rotation time.

IQ-19 Wetting

IQ-20 White Streaks in Process Direction/Dropping Density


(XERO/CLN)

Distorted image may appear at one side or both sides of the paper tail edge when printing halftone fill.

Figure 1 j0ki31016

Figure 1 j0wa31027

[Cause]

[Cause]
This minor problem may occur with uniform images, such as like halftone fill. It is more likely to occur in
the early mornings, in a high temperature and high humidity environment, or when moist paper is used

[Procedure]

[Procedure]

1.

1.

[Corrective action]

Compare with the image sample.

1.

[Corrective action]
1.

No special actions required.

Reference: Try not to print in the early mornings. Ask the customer to use fresh paper whenever
possible.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-17

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-18

IQ-21 Moist Paper Wrinkles (Fuser)

Version 1.2

IQ-22 Lines on Coated Paper (EXIT)


Lines are generated on Side 1 in 2 Sided mode.

Figure 1 j0ki31017

Figure 1 j0ki31005

[Cause]

[Cause]

When moisture gets into vertical grained paper, paper waves occurs at the tip of short edge side. If the
paper enters the Fuser Nip in this condition, the Fuser Nip cannot feed the paper properly, resulting in
wrinkles.

When HW Gloss paper is output to Exit 1 using the 2 Sided mode in high temperature/high humidity
environment, its Side 1 gets rubbed against the Exit Gate, resulting in lines.

[Procedure]
[Procedure]

1.

Check whether both sides are output to Exit 1.

1.

2.

During Side 2 output, check whether the Side 1 output direction is at the Tail Edge.

Check the paper in the Tray for moistness and presence of waves at the lead edge in the Paper
Feed direction.

[Corrective action]

Use fresh paper.

Change the Paper Feed direction (LEF).

Use horizontal grained paper.

If the above two conditions are met, this defect is likely to occur.

[Corrective action]
1.

Change the output tray to the Exit 2 Tray or the Side Tray.

[Occurrence Mechanism]

When paper is output to Exit 1 in 2 Sided mode, the convex part of the paper that bowed due to the
corrugation of the Exit section makes contact with the Exit Gate, which generates brushed lines
from the middle to the Tail Edge on the upper side (Side 1) of the exiting paper.
This happens when the paper area that bowed due to corrugation makes contact with the Exit Gate.
Exit Gate
Output to Exit 1
Paper output direction
Upper side of the exiting paper in 2 Sided mode

IQ-23 Caterpillar Mark (Transfer)

IQ-24 Background (IPS)


A phenomenon like background (e.g. background color or document bleed) may occur depending on the
document.

Figure 1 j0ki31018
Figure 1 j0ki31019

[Cause]
[Cause]

This is caused by low electric charge in toner.

The default background suppression function is unable to fully remove the background.
A bit of changed electricity remains at Side 1 Tail Edge of lightweight paper in the C-Zone (stress
condition: DTS HSG warpage upper limit + higher side of the TC).

1.

[Procedure]
1.

Compare with the image sample.

1.

1.

Lower the TC and increase the primary (same as the heat haze/mock heat haze countermeasure).

2.

Because this may get worse during condensation, go through a few dozens of full image 2 Sided
sheets to handle it.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Set Background Suppression to "Enabled" and check whether background still occur on the
customer's document.

[Corrective action]

[Corrective action]

Version 1.2

[Procedure]

Background Suppression Level Adjustment


1 Background Suppression: Default Table 1: Rough Standard for Suppression Levels

Table 1
Suppression
Level

Rough Standard for Suppression Levels (documents with white background, or


level of effect on documents)

Output Color

Color

BW

Normal

White paper such as P


paper

Bleed is reduced slightly.

Higher (+1):
Default

Recycled

White paper such as P paper, Recycled paper,


Newspaper

Higher (+2)

Old recycled paper, Dark


recycled paper

The suppression amount is more than Higher (+1).

Higher (+3)

Newspaper (with some


bleed)

The suppression amount is more than Higher (+2).

2010/08
3-19

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-20

3.2.1 Image Quality Entry FIP

Version 1.2

Table 1

Reference: Description of NVM Settings

Suppression
Level

Rough Standard for Suppression Levels (documents with white background, or


level of effect on documents)

Output Color

Color

BW

Higher (+4)

Newspaper

Reduces background to the level at which pencil text


(light text) can be read.

The NVM setting range is 12 bits, which are broken up into 4 bits for each scan method.
The NVM setting value is determined in binary first, and then converted to a decimal
number.
Example: The initial value 273 (decimal) indicates that the background suppression levels
are 1 for all scan methods.
When the background suppression levels are 2 for all scan methods, it is = 546 (decimal)
= 001000100010 (binary)

* The contents in Table 1 are only rough standards. The suppression results may differ depending
on the document.

When the background suppression levels are 3 for all scan methods: = 819 (decimal)
= 001100110011 (binary)

[Adjustment Method]
1.

The adjustment methods are different between Services and Output Colors. (Table 2)

When the background suppression levels are 4 for all scan methods: = 1092 (decimal)
= 010001000100 (binary)

2 Adjustment

Table 2 Background Suppression Level Adjustment Method by Mode

When adjusting the Text mode for Copy BW, Fax, and Scan BW, change the following
NVM values:

Service

Output Color

Adjustment Method

Set different NVM values for (Normal, Pencil) and (Tracing Paper) in Text mode.

Copy

Full Color Mode

System Administrator Mode

The description of the settings is the same as that for the Text & Photo mode.

BW

CE Mode (NVM)

4 Chain-Link

Fax

BW

CE Mode (NVM)

Scan

Full Color Mode

System Administrator Mode

BW

CE Mode (NVM)

(1)

ChainLink

Adjustment in System Administrator Mode

Copy (Full Color) Adjustment


[Tools] "System Settings" tab [Copy Service Settings] [Copy Control]
[Background Suppression Level]

Scan (Full Color) Adjustment


[Tools] "System Settings" tab [Scan Service Settings] [Other Settings]
[Background Suppression Level]

(2)

Adjustment in CE Mode (NVM)

When adjusting the Text & Photo mode for Copy BW, Fax, and Scan BW, change the
following NVM values:
3 Chain-Link

Table 3
ChainLink

NVM Names

PSW Display

Settings
Range

TP_BW_Copy_Fa 0~4095
715-631 Background
Suppression Offset x Offset Level of
AE
Level for BW
Copy, Fax, Binary
Scan
Text & Photo Mode
(Print, Photograph,
Copy)

Initial
Value
273

Table 4
NVM Names

PSW Display

Settings
Range

Initial
Value

Description

TP_BW_Copy_Fa 0~4095
715-633 Background
Suppression Offset x Offset Level of
AE
Level for BW
Copy, Fax, Binary
Scan
Text Mode
(Normal, Pencil
Text)

273

Background Suppression Level


0: Strength Level 0 (normal),
1: Strength Level 1 (+1),
2: Strength Level 2 (+2),
3: Strength Level 3 (+3),
4: Strength Level 4 (+4),
5~15 and above: Strength
Level 0 (normal)

TP_BW_Copy_Fa 0~4096
715-637 Background
Suppression Offset x Offset Level of
AE
Level for BW
Copy, Fax, Binary
Scan
Text Mode
(Tracing Paper)

273

Background Suppression Level


0: Strength Level 0 (normal),
1: Strength Level 1 (+1),
2: Strength Level 2 (+2),
3: Strength Level 3 (+3),
4: Strength Level 4 (+4),
5~15 and above: Strength
Level 0 (normal)

Description
Background Suppression Level
0: Strength Level 0 (normal),
1: Strength Level 1 (+1),
2: Strength Level 2 (+2),
3: Strength Level 3 (+3),
4: Strength Level 4 (+4),
5~15 and above: Strength
Level 0 (normal)

(3)

Precautions
The following NVM settings do not change the background suppression level because their
operations are disabled.
715-630, 632, 636, 638~641, 643, 645~649
In addition, due to the mechanism of this function (Figure 1), backgrounds might not be
suppressed up to the user's expectations on the following documents.
(1) Photo documents having their high density sections placed in the background detection
areas.

(2) The document contains dark frames or fringes.

IQ-25 Light Ink Support (IPS)

(3) The document contains texts on dark background.

This is used to copy an image to be lighter than the current BW Copy settings; e.g. when using light ink.

(4) Negative document


* For the document types (1) and (2), the suppression level may be improved by changing the
background suppression method from High Speed to High Quality.
For the case of (3), density adjustment may be helpful.

[Cause]
1.

Density adjustment cannot lighten images to the light ink level.

[Procedure]
1.

Consult with the customer to determine which (or all) level of Photo mode (Lighten +1 to +3) is to be
set with light ink support adjustment.

[Corrective action]
1.

Change the NVM values listed in the following table to adjust the "Lighten +1", "Lighten +2", and
"Lighten +3" of Photo mode.

Table 1 Table of Light Ink Support


Chain-Link and Recommended Setting Value

Figure 2 j0ki31008

Photo Mode "Lighten +3"

[Chain-Link: 715-692]: 37 (recommended value)


Settable range: [0-64] (Default = 0)
Note 1) When 0 is set, the state is the same as when 64 is set.
Note 2) When 20 or lower is set, the result may be blank paper.

Photo Mode "Lighten +2"

[Chain-Link: 715-693]: 40 (recommended value)


Settable range: [0-64] (Default = 0)
Note 1) When 0 is set, the state is the same as when 64 is set.
Note 2) When 15 or lower is set, the result may be blank paper.

Photo Mode "Lighten +1"

[Chain-Link: 715-694]: 43 (recommended value)


Settable range: [0-64] (Default = 0)
Note 1) When 0 is set, the state is the same as when 64 is set.
Note 2) When 10 or lower is set, the result may be blank paper.

Density Adjustment: Darkening the Highlight


NOTE: This countermeasure is only valid for Copy BW images.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-21

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-22

3.2.1 Image Quality Entry FIP

Version 1.2

IQ-26 Highlight Density Reproduction (NVM Darken +3) (IPS)


This is used to reproduce the highlight (light colors) in darker shade.

[Cause]
1.

No special actions required.

[Corrective action]
1.

Set the density adjustment to "Darken +1" ~ "Darken +3".


* When the highlight is not reproduced after performing the density adjustment in (1), it can be
adjusted by the following method:

2.

Set the background suppression to "Disabled".


* Although may cause background to appear, it improves the highlight reproducibility.

3.

In the case of Copy Service, adjust the density by using "DC919: Color Balance Adjustment".
In the case of Scan Service, increase the "Scan Resolution".
* The highlight reproducibility is improved more with 600dpi than 200dpi.

4.

NVM ChainLink
Service
715-723

To prevent background, the highlight reproducibility is adjusted.

[Procedure]
1.

Table 1 Density Adjustment: Darkening the Highlight

The following describes the adjustment method that is only valid for Output Color "BW" and Original
Type "Text".
Density Adjustment: Darkening the Highlight

Table 1 Density Adjustment: Darkening the Highlight


NVM ChainLink
Service

Mode

How to Use

715-720

Copy

Output Color "BW"


Original Type "Text"
Density "Normal"

The highlight is reproduced darker when


a value larger than the default value
(128) is set.
The recommended value is 120.

715-721

Copy

Output Color "BW"


Original Type "Text"
Density "Darken +3"

The highlight is reproduced darker when


a value larger than the default value
(128) is set.
The recommended value is 120.
The density of "Darken +3" and "Normal"
may be reversed depending on the
setting value.

715-722

Fax Scan

Color Scanning "BW"


Original Type "Text"
Density "Normal"

The highlight is reproduced darker when


a value larger than the default value
(128) is set.
The recommended value is 125.

Fax Scan

Mode

How to Use

Color Scanning "BW"


Original Type "Text"
Density "Darken +3"

The highlight is reproduced darker when


a value larger than the default value
(128) is set.
The recommended value is 125.
The density of "Darken +3" and "Normal"
may be reversed depending on the
setting value.

* The NVM value adjustment is done by visually checking the copy or scan output while performing
the adjustment.

* The NVM value adjustment is done by visually checking the copy or scan output while performing
the adjustment."

IQ-27 Highlight Density Reproduction (NVM Lighten +3) (IPS)


This is used to reproduce the density in lighter shade.

[Cause]
No special actions required.

[Procedure]
1.

No special actions required.

[Corrective action]
1.

Set the density adjustment to "Lighten +1" ~ "Lighten +3".


* When desired image quality cannot be obtained after performing the density adjustment in (1), the
following adjustment method is also available:
Countermeasure (2): In the case of Copy Service, adjust the density by using "Color Balance
Adjustment".
The following describes the adjustment method that is only valid for Output Color "BW" and Original
Type "Text".
Density Adjustment: Lightening

Table 1 Density Adjustment: Lightening


NVM ChainLink
Service

Mode

How to Use

715-720

Copy

Output Color "BW"


Original Type "Text"
Density "Normal"

The highlight is reproduced lighter when


a value larger than the default value
(128) is set.
The recommended value is 136.

715-721

Copy

Output Color "BW"


Original Type "Text"
Density "Darken +3"

The highlight is reproduced lighter when


a value larger than the default value
(128) is set.
The recommended value is 136.
The density of "Darken +3" and "Normal"
may be reversed depending on the
setting value.

715-722

Fax Scan

Color Scanning "BW"


Original Type "Text"
Density "Normal"

The highlight is reproduced lighter when


a value larger than the default value
(128) is set.
The recommended value is 132.

715-723

Fax Scan

Color Scanning "BW"


Original Type "Text"
Density "Darken +3"

The highlight is reproduced lighter when


a value larger than the default value
(128) is set.
The recommended value is 132.
The density of "Darken +3" and "Normal"
may be reversed depending on the
setting value.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-23

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-24

Version 1.2

IQ-28 Bleed on Tracing Paper (IPS)

IQ-29 Dual Color Copy (IPS)

When copying or scanning Tracing Paper document, bleed or background occur around the texts.

When using Dual Color (Red/Black Copy) in Copy Service, the Yellow marker pen is reproduced
differently from the previous model Able1401 .
Current Machines including AP/DC-IV C5570G: Yellow marker pen is reproduced.
Able1401 : Yellow marker pen is not reproduced.

Figure 1 j0ki31009

[Cause]
1.

Because of the characteristics of Tracing Paper, shades are generated around the texts when
scanning using CCD.

Figure 1 j0ki31010

[Procedure]
1.

No special actions required.

[Corrective action]
1.

[Cause]
1.

Use the Lightweight mode.


(1)

Copy Service Settings

[Procedure]

Perform the following procedure to display the Lightweight mode on the UI.

1.

[Tools] "System Settings" tab [Copy Service Settings] [Copy Control]


[Original Type - See-Through Paper] [Enabled]

[Corrective action]

The Lightweight mode becomes selectable when "Output Color = BW" and "Original Type =
Text" are specified.
(2)

For Able, Kutani, and later models, this defect is caused by the condition that the image processing
space is different.

Scan Service Settings


Change the following NVM values to enable the Lightweight mode.
NVM715-669 0: Normal 1: Tracing Paper mode
Select "Color Scanning = BW" and "Original Type = Photo" for the Lightweight mode.
(The Lightweight mode button does not exist on the UI. It is attached as a background mode to
the Photo mode.)

1.

No special actions required.


Set NVM 715-668 to "1".

IQ-30 CVT Streaks (IPS)

Figure 2 j0ki31011

Figure 1 j0ki31012

[Cause]
1.

Dirt such as paper dust is generated at the DADF scan position. The streaks in the SS direction are
created when that contamination is scanned.

[Procedure]
1.

Check whether dirt such as paper dust exists at the DADF scan position.

[Corrective action]
1.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-25

Clean it.

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-26

Version 1.2

IQ-31 Copy: Gradation Jump in Text & Photo (IPS)

IQ-32 Scan: Smeared Text, JPEG Mosquito Noise (IPS)

In the BW and Text & Photo Copy mode, gradation jump occurs on 100-line photo documents.

Color texts are blurred and mosquito noise is generated around the texts due to JPEG compression.

Figure 1 j0ki31013

Figure 1 j0ki31014

[Cause]

[Cause]

As Text & Photo mode gives priority to 175 lpi halftone dots and text quality, Sharpen Edge is performed
for lower lpi.

As the JPEG compression technique is for images, not texts, noise is easy to crop up when it is used to
compress texts.

[Procedure]

[Procedure]

1.

1.

No special actions required.

No special actions required.

[Corrective action]

[Corrective action]

100-line document: Countermeasures

1.

Table 1 100-line document: Countermeasures


Countermeasures

Secondary Defect

Set the Original Type to "Photo".

The text becomes blurred.

Select [Tools] [Common Service


Settings] [Image Quality
Adjustment] [Image Quality] and
adjust [Photo & Text Recognition]

Image quality of photographs deteriorate in [More Text] and [Text]


settings. Text becomes blurred in [More Photo] and [Photo]
settings.

Set the compression mode from "Normal" to "Low Compression". (Secondary defect: The file size
becomes bigger.)

IQ-33 Moire In Text Mode (Fine) BW Scan/Fax For 133 lpi


Originals (IPS)

IQ-34 Copy: Bleed on 2 Sided Document (IPS)


Bleed occurs in the Copy BW and Text mode.

When a document with tint on the whole paper or a background image is scanned using Fax Text mode
in High Quality (Fine), the file size or the Fax transmission time may increase drastically.

[Cause]
Because the gradation feature is designed to improve the reproducibility of Low Contrast, when bleed
density of the document is high, the background suppression function might not be able to remove it
completely.

[Procedure]
1.

No special actions required.

[Corrective action]
Bleed on document: Countermeasures

Table 1 Bleed on document: Countermeasures


Countermeasures

Secondary Defect

Switch the AE suppression level


settings. (Switch the NVM)

Reproducibility of highlights is degraded.

Set the density adjustment to "Lighten


+1".

The density on the whole area becomes lighter and the


reproducibility of highlights is degraded.

Figure 1 j0ki31015

[Cause]
As the Text mode is designed to highlight texts, it generates halftone dot moire.

[Procedure]
1.

Scan the customer's document (photo image) in Binary Scan mode and check whether moire is
generated and the file size became bigger.

[Corrective action]
133-line document: Countermeasures

Table 1 133-line document: Countermeasures


Countermeasures

Secondary Defect

Set the Original Type to "Photo".

As the amount of data increases in Text & Photo mode, the


machine takes a longer time for transmission.

Set the density adjustment to "Lighten" The text quality is degraded.


and the sharpness to "Soften".

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-27

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting


3.2.1 Image Quality Entry FIP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
3-28

Version 1.2

IQ-35 Copy: Platen Background (IPS)

IQ-36 White Streaks Due to Trimmer Jam (DEVE)

When A4 stark white paper such as J Paper/Premier 80 is scanned into A3 when in Copy BW Text mode
and AE is ON, the platen back density is reproduced outside of the copy range.

[Cause]

[Cause]

When foreign substances such as dirt, dust, toner aggregate (including the case of heated one) exist in
the Toner Cartridge, on the Toner Supply Path, or in the Developer Housing Assy and they reach the
section between the Developer Roll and the Trimmer, it could obstruct the formation of developer layer.

Because paper such as J paper/Premier 80 has a low background detection level, the density of the
Platen Back might not be fully removed depending on the S/N level status of the IIT.

[Procedure]

[Procedure]
1.

No special actions required.

1.

Clean the LPH.

2.

If the white streaks did not dissapear, perform the following:

[Corrective action]

[Corrective action]

1.

Scoop and remove the foreign substances by inserting a sheet of paper into the gap between the
Developer Roll and the Trimmer.

2.

In most cases, the above procedure will not be be able to remove the foreign substances.
The assured method is to replace the Developer Housing Assy.

Platen Background: Countermeasures

Table 1 Platen Background: Countermeasures


Countermeasures

Secondary Defect

Switch the AE suppression level


settings. (Switch the NVM)

Reproducibility of highlights is degraded.

Set the density adjustment to "Lighten


+1".

The density on the whole area becomes lighter and the


reproducibility of highlights is degraded.

Set the sharpness adjustment to


"Soften +1".

The text becomes blurred.

IQ-37 Heat Haze/Mock Heat Haze


[Cause]
The heat haze/mock heat haze is generated in various places and in different ways.

Figure 3 j0rk31002

[Cause]
Figure 1 j0ki31020

The heat haze occurs at the place where paper is peeled off from the IBT Belt as shown in Figure1,2.
The toner scatters in small clouds around the Solid Patch.
The mock heat haze occurs when the transported paper rubs against the Holder DTS (Chute at the
Transfer EXIT) as shown in the figure1,3, which charges it electrically and causes the toner to scatter at
the Lead and Tail edges of the Solid section. This might form streaks in some parts.

Heat Haze

[Procedure]
1.

Obtain the Chart for Secondary Transfer Voltage Offset Mode to check whether the defect occurs
for single K color or multi colors and whether it changes at the secondary voltage.

CAUTION
Perform paper (Tray) selection and paper type selection.
2.

Adjust Toner Density. Perform checking. If the TC is higher after the installation, lower the TC.

[Corrective action]
1.

When a heat haze or mock heat haze occurs during installation, print 25 sheets of test chart, etc. on
A3.

2.

Increase the secondary voltage.


Increase the secondary voltage based on the result of 1. (Secondary voltage offset)
This is mainly effective for heat haze.

3.

Figure 2 j0rk31001

Corrective action - adjusting the primary transfer current value for toner scattering (mock heat haze)
around K color texts

Mock Heat Haze

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Increase the primary transfer current value. Perform the following procedures:

(1)

2010/08
3-29

Refer to 746-015 (the Environment No. selected based on temperature and humidity) and take
note of that value *1.

3.2.1 Image Quality Entry FIP

Image Quality Troubleshooting

Image Quality Troubleshooting

2010/08
3-30

3.2.1 Image Quality Entry FIP

(2)

NOTE: This adjustment may result in worse ghosting (residual image due to electrostatic record on
the photoreceptor).

Change the primary transfer current value (approximate) to the value corresponding to the
conditions at which the problem occurs (Model & Output Color + the value in (1) above).

This is effective for heat haze/mock heat haze.

Refer to the following table for the NVM address to be changed.

Because the machine internal temperature and humidity changes slightly within the day,
also change the values before and after the value that was taken note in (1) above (if the
value is "5", change "4" and "6" too).

45ppm

55ppm

Decrease M color by 1%. 752-843: 0 35


Decrease C color by 1%. 752-844: 0 35
When the value is changed, the target value for MAX Setup/Adjust Toner Density also shifts by
35.

CAUTION

10

745400

745401

745402

745403

745404

745405

745406

745407

BW 745408

745409

745410

745411

745412

745413

745414

745415

745416

745417

FC 745448

745449

745450

745451

745452

745453

745454

745455

745456

745457

BW 745458

745459

745460

745461

745462

745463

745464

745465

745466

745467

FC 745498

745499

745500

745501

745502

745503

745504

745505

745506

745507

BW 745508

745509

745510

745511

745512

745513

745514

745515

745516

745517

FC 745548

745549

745550

745551

745552

745553

745554

745555

745556

745557

BW 745568

745569

745570

745571

745572

745573

745574

745575

745576

745577

Table 2
35ppm
FC/BW

Decrease Y color by 1%. 752-842: 0 35

Occurrence of both heat haze and mock heat haze are easily influenced by the paper orientation. As
final step, copy an image which have solid portions located at various positions to check for them.
Especially for the secondary voltage offset chart, only one patch in the area is useful because the
Secondary Transfer voltage changes between Lead and Tail edges.

745399

25ppm
FC/BW

Decrease the TC by 1%. ATC target manual correction amount


Decrease K color by 1%. 752-845: 0 35

Table 1

FC 745398

Model

Print and check a test pattern. If the level is bad, decrease the value in (2) above.

4.

746-015 (Environment No.)

35ppm

Version 1.2

*1 : This value indicates the machine internal environment (temperature and humidity) and it is
stored as an integer value between 1 and 10. The higher the temperature and humidity are, the
smaller the value becomes and vice versa.

Example) If this problem occurs for 25ppm Full Color print and 746-015 is "9", change the value of
745-405, 406, and 407 from 103 to 150.

25ppm

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

45ppm
FC/BW

55ppm
FC

55ppm
BW

Initial Value

103

148

169

193

216

After Change

150

200

220

250

255

c. Perform a to b. After performing the test print, refer to 746-005 (1st BTR Transfer Bias Last
Output Value K) *2 to check that the primary transfer output has changed.
*2 : This stores the current value that was output last. In the case of 25/25ppm, 103 (10.3MicroAmp)
is stored before the adjustment and 150 (15.0MicroAmp) is stored after the adjustment.

3.

IQ-38 Poor Reproducibility of Fine Lines (IOT Image Quality)

Thin Line Correction Amount Adjustment

Table 1
NVM Address

Contents

Initial Value

Adjustment
Range

749-243

Thin Line Correction Amount Y Color 200

140~200

749-244

Thin Line Correction Amount M Color 200

140~200

749-245

Thin Line Correction Amount C Color 200

140~200

749-246

Thin Line Correction Amount K Color 200

140~200

The smaller the value, the more emphasis the thin line gets (amount of exposure is increased).
(Default value - Adjustment value)/2 = amount of increased exposure in %.
Amount of exposure is increased by: 30% for 140, 20% for 160, and 10% for 180.
The recommended value is 160.
4.

752-006 Thin Line Correction_ADC_Switch - 0: OFF, 1: ON.


Although this is normally set as 0 (OFF) during use, if the highlight reproduction is overdone, set this
to 1 (ON).
Default value is 0.

Figure 1 j0wa31029

[Purpose]
The Thin Line Correction Mode is the mode for correcting the poor reproducibility of 600dpi/1200dpi thin
lines.
Because of the dispersion due to the difference in the machines, thin lines, especially slanted ones, tend
to break up.
When this happens, use the Thin Line Correction Mode to correct it.
NOTE: When in use, the Thin Line Correction Mode might cause defects to appear in the images.
The Thin Line Correction only emphasizes line images and it cannot be used to increase the text density.
1.

Interference in the form of banding in ladder images

2.

LPH streaks appearing in high temperature environment

Because of these reasons, keep the adjustment amount as low as possible.

[Procedure]
Perform the Thin Line Correction by adjusting the following NVMs.
1.

749-006 1200 Only Fine Line Correction - 15: OFF (also perform correction for 600dpi), 0: ON
(only perform correction for 1200dpi)
If the Thin Line Correction is also to be performed for 600dpi, use "15". The default value is 15.

2.

749-007 Thin Line Correction Switch - 0: Thin Line Correction OFF, 1: Thin Line Correction ON.
The default value is 0.

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IQ-39 Unevenness Correction Within Image Area (IOT Image


Quality)
[Purpose]
The LPH Exposure Amount Fine Adjustment is the process of adjusting the LPH exposure amount to
correct the uneven density in the Axis Direction that arose due to various causes in the vicinity of the
Drum for each YMCK color individually.
The LPH Exposure Amount Adjustment can be performed as negative correction within the range of 0 to
-20 (%).

Version 1.2

NOTE: As an overly large adjustment might cause jumps in gradation, make the adjustments as small as
possible.
The adjustment amount (%) is not = amount of change in density.
The actual exposure level includes a process that converts the brightness of ADC Sensor Position to
100%.

[Purpose]
The LPH Exposure Amount Fine Adjustment is the process of adjusting the LPH exposure amount to
correct the uneven density in the Axis Direction that arose due to various causes in the vicinity of the
Drum for each YMCK color individually.
The LPH Exposure Amount Adjustment can be performed as negative correction within the range of 0 to
-20 (%).

Correction Area

[Procedure]
1.

LPH Exposure Amount Fine Adjustment ON/OFF Switch Selector


To enable the LPH Exposure Amount Fine Adjustment function, set the following NVM as ON.

Table 2
NVM Names

NVM Address

Contents

Initial Value

Adjustment
Range

Smile Correction Switch

749-005

0: OFF
1: ON

0 or 1

2.

Selection of Correction Method


The LPH Exposure Amount Fine Adjustment can be done by:

Figure 1 j0wa41850
Table 1

Distance from the left of image


(mm)

52

103

154

206

257

308.9

As shown in the figure, the LPH zone is divided into 7 areas by setting the 6 points - from A (leftmost
edge) to G (rightmost edge).

(1)

Correcting the density skew in the IN-OUT direction

(2)

Selecting a pre-prepared pattern to perform the correction

(3)

Using custom correction to manually correct the adjustment amount for each area

A combination of the various correction methods can be used. However, the correction cannot go
beyond the 0 to -20 (%) range.
(1)

IN/OUT Density Correction


Corrects the IN-OUT density skew in the axis direction of the photoreceptor.
When there is density skew from the left to the right of the image, the adjustment amount to
correct that has to be set for each color.
Setting Range is -20 to 20 (%)

Table 3

Adjustment is performed at each area to lower the LPH exposure amount until the density is even.
*There are cases where point A or G will lie beyond the image zone. Furthermore, the 154mm mark is the
center of the image.

Initial Value

Adjustment
Range

NVM Names

NVM Address

In Out Tendency (IN/OUT correction)

749-191

-20~20

749-192

-20~20

749-193

-20~20

749-194

-20~20

Figure 2 j0wa41851

Figure 4 j0wa41853

*Although there is also an adjustment range at the positive side, it only involves reducing the
brightness at the IN side or the OUT side and therefore will not have any correction that goes
above 100%.
(2)

Pattern Selection Correction


If you have elected to perform correction based on Pattern Selection, select the Pattern 1~6
and Level 1~6 that is most suitable for the density correction from the following figure.
The selected Pattern and Level are reflected as LPH Brightness Correction by changing the
following NVMs.
As there are separate NVMs for each color, they can each be corrected independently.

Figure 5 j0wa41854
Table 4
Initial Value

Adjustment
Range

1~6

1~6

749-197

1~6

749-198

1~6

NVM Names

NVM Address

Correction Pattern (Pattern Selection)

749-195
749-196

Figure 3 j0wa41852

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Table 5
NVM Names

NVM Address

Correction Level

Initial Value

Adjustment
Range
1~6

749-199

749-200

1~6

749-201

1~6

749-202

1~6

NOTE: Take note that "0" and "5" for Pattern means "Disabled" and "1" for Level means "No
correction".
(3)

Custom Correction
If you have elected to perform density correction by custom correction, you must input the
required adjustment amount for the correction of every area into the NVM for each YMCK
color.
Be careful as only negative correction can be performed for density correction.

Table 6
Initial Value

NVM
Names

NVM Address Contents

Custom
Correction
Value

Adjustme
nt Range

-20~20

-20~20

749-217~223

R/E (%) within Y


Pulse Width
M
Variable Range
C

-20~20

749-224~230

-20~20

749-203~209
749-210~216

*The NVM Addresses correspond in ascending order to ABCDEFG.


*Although there is also an adjustment range at the positive side, the brightness will saturate at
100%. The positive correction of up to the 100% range will only be applied when the exposure
amount has been corrected towards the negative side at IN-OUT Density Correction or Pattern
Selection Correction.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

NOTE:The above 3 types of correction can be used in combination. However, the total amount
of exposure adjustment for these Smile Corrections are restricted to be within 0 to -20%.
[Sum of Correction 0~20%] = [IN-OUT Adjustment Amount %] + [Pattern Selection Adjustment
Amount %] + [Custom Adjustment Amount %]
If the total from the 3 corrections add up to less than -20%, it will be uniformly limited to -20%
If it is larger than 0%, then it will be uniformly limited to 0%.
The above are the restrictions that apply to the exposure amount correction and correction by
Smile Correction function.
However, within the actual machine, after the exposure amount correction by Smile Correction,
it will enter another process to calibrate the exposure at the ADC Sensor Position to be 100%.
As a correction is applied to the exposure amount after a Smile Correction, the exposure
amount in the vicinity of 114 to 144mm from the left of the image becomes 100%, while it is
relatively higher or lower for the rest of the positions.
Reference sample

Figure 6 j0wa41855
As shown in figure B, the control is such that the final exposure at the ADC Sensor Position
becomes 100%.
By this, the exposure amount that was corrected by Smile Correction (figure A) is corrected
again until it is at the actual output level (figure B).
(The figures are the exposure models when Pattern 1, Level 4 correction have been
performed)

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3.2.1 Image Quality Entry FIP

Version 1.2

3.2.2 Notes on Image Quality Restrictions

Table 1
Image Quality Problem
Name

Table 1
4

Image Quality Problem


Name

SUB

Cause

Moist Paper Wrinkles

Fuser

When moisture gets into vertical grained paper, paper


waves occurs at the tip of short edge side. If the paper
enters the Fuser Nip in this condition, the Fuser Nip
cannot feed the paper properly, resulting in wrinkles.

Wetting

Fuser

Interaction between the Regi ~ Transfer ~ Fuser


disturbs the paper input orientation and causes the
paper to contact the Belt before entering the Nip,
resulting in distorted image (wetting).
(This problem occurs at the paper edges)

Roll Marks on Coated Paper

Fuser/
Exit

When Lightweight Coated Paper (JD Gloss, J Gloss,


OS Gloss 127gsm) is copied, the gloss at the Fuser
Decurler Drive Roll is lowered, which generates Roll
marks.
(4 locations, Roll width: 2 at center: 14mm, 2 at edges:
10mm)

Skid Marks on Side 1 during


2 Sided Print

SUB

Cause

Fuser

When printing Heavyweight paper in 2 Sided, its Side 1


contacts the Skid of the Decurler Chute, which
generates skid marks. The Skid is installed to prevent
rib streaks.
(6 locations, Skid width: 3mm)

Figure 2 j0ki31008
Regi shift of paper or backslash of the Roll causes a 2
to 3mm shift.
5

Furrows

Fuser

Sometimes, small asperity on the surface of the release


layer (PFA), which are generated when the Fusing Belt
is manufactured, appears on an image.

Charging Roll Pitch White


Streaks

XERO/
CLN

If the substances contained in the CLN-Roll materials


get stuck to the BCR at the BCR and CLN-Roll NIP
sections, the resistance of the BCR gets reduced
partially and may cause the appearance of white
streaks in the FS direction on halftone images.

Figure 1 j0ki31006

Charging Roll Pitch White


Spots

XERO/
CLN

Regi shift of paper or backlash of the Roll causes a 2 to


3mm shift.

Tiny foreign substances on the surface of the BCR may


cause BCR pitch white spots (up to 0.3mm in diameter)
to appear on halftone images.

Photoreceptor Pitch Color


Streaks

XERO/
CLN

Directly after replacement of CRU, vibrations during the


CRU transportation may cause the BCR or Blade to
scrape against the Photoreceptor, resulting in leftover
electrostatic memory on the Photoreceptor due to the
friction, which generates thin colored streaks in the FS
direction on the halftone portion at the Photoreceptor
Pitch.

Table 1
Image Quality Problem
Name

SUB

XERO/
White Streaks in Process
Direction/Dropping Density CLN
Deletion during Continuous
High Coverage

10

Background on Coated Paper Develop Background level on Coated Paper is higher than that
er
on Plain.

11

Color Streaks due to Toner

12

Toner Droplet Contamination Develop A contamination consisting of random spatters of toner


er
in sizes of a few millimeters may appear. This is more
likely to happen when toner had accumulated at the tip
of Upper Cover or the back side of the Trimmer Cover.

When a high area coverage image (roughly 60% or


more/mono color) is printed continuously, the lubricant
agent contained in the developer becomes oversupplied, which reduces the density of the halftone
portion at the IN side of the image and generates white
streaks after 200 sheets are printed.

Develop When continuously printing documents that contain


er
relatively dark (near 50% of gradation), large, and
uniform halftone images, shooting stars-like color
stripes might appear due to clumped up toner.

13

White Streaks Due to


Trimmer Jam

Develop Streaks of blanks may occur in the Process direction.


er
This is caused by foreign substances getting pinched
between the Developer Roll and the Trimmer. (This is
very similar to contamination on the LPH and light
emission failure)

14

Lines on Coated Paper

EXIT

15

Corrugation Stripes

Transfer When HW Gloss paper is being transported,


corrugation marks may be generated.

16

Smear

Transfer When the lead edge of paper reaches the Secondary


Transfer, it immediately increases the Secondary
Transfer section load and causes the IBT Drive Roll
speed to change (decrease in speed). This change in
speed changes the difference in relative speed
between the Photoreceptor and the IBT Belt surface in
the K-color Primary Transfer section, hence creating a
smear (distorted image).

Rough Black

Image Quality Problem


Name

Cause

17

Table 1

Moist Paper Transfer Failure Transfer The resistance is lowered because the paper is moist.
The K color contains carbon that causes it to have
larger dielectric loss, and hence it requires a different
electrical field from the other colors. There is no latitude
because the difference in required electrical field
between multi color and K color is larger than the
difference between paper resistance and toner
resistance.

19

Toner Contamination at Lead/ Transfer The tail edge of Paper that loops between the TransferTail Edge
Fusing sections, at the release of the Secondary
Transfer NIP, moves opposite to the feed direction and
contacts the BTR surface, or bounds up and contacts
the Belt

20

Multi Color Transfer Failure

Transfer 1.

Paper that has had its Side 1 fused has a reduced


percentage of moisture content, which increases
its electric resistance. Since the resistance in the
Secondary Transfer section also increases by
lower humidity or over time, the required electrical
field may not be attained, especially in the early
mornings (low humidity environment). This is
because the setting is to keep the MWS within the
limit.

2.

When the resistance in the Secondary Transfer


section is high, e.g. in the early mornings (low
humidity environment), the transfer latitude
between multi color and mono color is narrow and
the setting voltage favors multi color. However,
this still causes a transfer failure of multi color.

21

Tail Edge Transfer Failure

Transfer The paper tail edge, after the Secondary Transfer NIP
has been released, bounded up due to the fusing
stroke effect and re-transfers to the Intermediate
Transfer Belt.

22

MWS (Side2)
(MicroWhiteSpots)

Transfer When the resistance in the Secondary Transfer section


is high, e.g. in the early mornings (low humidity
environment), the transfer latitude between multi color
and mono color is narrow and the setting voltage favors
multi color. In other words, the voltage is a little high for
mono color, and this causes the Transfer NIP
discharge phenomenon that creates the white spots.

23

Color Stripes

Transfer Presence of paper dust in between the Intermediate


Transfer Belt and the CLN Blade causes poor cleaning.

Transfer On paper that is not flat or has poor hue, the toner may
not have been transferred properly due to the irregular
paper surface, creating a rough transferred image.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Cause

18

When HW Gloss paper A3 SEF is output to Exit 1 using


the 2 Sided mode, its Side 1 might get rubbed against
the Exit Gate, resulting in lines.

Version 1.2

SUB

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3.2.1 Image Quality Entry FIP

3.2.3 Cycle Table

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2010/08
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Version 1.2

Positions around the XERO


Table 1 Around the XERO
Angle

Distance

Standard

1st BTR

25.2

6.6

ERASE

55.5

14.53

SEAL-FILM

76.8

20.11

BLADE

95

24.87

BCR

147

38.48

LPH

191.1

50.03

Developer

265

69.38

Table 2 IBT
Module

Name

Diameter

Pitch

IBT

D/R

25.703

80.71

I/R

14

43.96

1st BTR

25.12

S/R

14

43.52

T/R

18

56.52

BUR

18

56.52

IBT Belt Perimeter 872.471


2nd BTR 18

17.2

54.01

Table 3 FUSER
Module

Name

Diameter

Pitch

FUSER

Belt

30.55 (reference)

94.8

P/Roll

28 (reference)

87.92*1

EXIT Roll

11.9

37.37

D Roll

25.12

*1: The P/Roll pitch can vary up to 89.5 due to heat expansion.

Table 4 Deve (Circumferential Velocity Ratio: 1.75 Times)

Figure 1 j0wa31031
Module

Name

Diameter

Pitch

Deve

Mag Roll

18.2

32.66

Table 5 XERO
Module

Name

Diameter

Pitch

XERO

Photoreceptor

30

94.2

BCR

12

37.68

BCR CLN

10

31.4

Auger

18.84

Table 6 Paper Transport


Module

Name

Diameter

Pitch

PH

Regi Roll

20.08

63.05

TA Roll

15

47.1

EXIT 1

15

47.1

EXIT 2

15

47.1

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Distance between Transfer ~ Regi ~ FSR


Table 7 Distance between Transfer ~ Regi ~ FSR
Longest

Shortest

Item

Distanc Total Distanc Total


e (mm) (mm) e (mm) (mm)

REGI ROLL

IBT BELT

56.85

56.85 56.85

2nd BTR Nip Start

10.24

67.09

2nd BTR Nip


Center

2.89

69.98 2.89

10.24

Differen
ce
Reference

Starting from the center of the REGI


ROLL Nip

56.85

0.00

The paper Lead Edge contacts the


IBT Belt.

67.09

0.00

69.98

0.00

Secondary Transfer Point

2nd BTR Nip End

2.84

72.82 2.84

72.82

0.00

DTS Lead Edge

8.72

81.55 7.33

80.15

1.39

POB Sensor

35.84

117.3 35.19
9

115.3
5

2.04

POB Sensor detects the paper Lead


Edge

Fuser INLET
CHUTE

9.62

127.0 35.19
0

115.3
5

Position at which the paper Lead


Edge contacts the Chute

Fuser Nip Start

22.31

149.3 30.17
1

145.5
1

3.80

Fuser Nip Center

2.99

152.3 2.99
0

148.5
0

3.80

Between Transfer and Fuser


(Wakasa: 80.82mm)

Figure 2 j0wa31032

Chapter 4 Disassembly/Assembly and Adjustments

4 Disassembly/Assembly and Adjustment


4.1 Introduction
4.1 Introduction...............................................................................................................

4.2 Disassembly/Assembly
1 IIT
REP 1.1.1
REP 1.2.1
REP 1.2.2
REP 1.2.3
REP 1.3.1
REP 1.4.1
REP 1.5.1
REP 1.5.2
REP 1.6.1
REP 1.6.2
REP 1.6.3
REP 1.7.1
REP 1.8.1

5
5
6
8
9
12
14
17
18
20
23
24
26

REP 2.1.1 (SCC) LPH Unit (Y, M, C, K).........................................................................


REP 2.2.1 LPH Cable Assembly (2270/3370)................................................................
REP 2.2.2 LPH Cable Assembly (4470/5570)................................................................

29
30
33

2 LPH

3 Drive
Main Drive Assembly (2270/3370)................................................................
Main Drive Assembly (4470/5570)................................................................
Drum/Deve Drive Assembly (2270/3370) .....................................................
Drum/Deve Drive Assembly (4470/5570) .....................................................

37
38
40
42

Toner Dispense Motor Assembly..................................................................


Developer Housing Assembly (Y, M, C, K) ...................................................
Developer......................................................................................................
LVPS (Deve) .................................................................................................

45
47
51
54

6 Transfer
REP 6.1.1
REP 6.1.2
REP 6.2.1
REP 6.3.1
REP 6.3.2

69
69
73
76

IBT Belt Cleaner Assembly ...........................................................................


IBT Belt Unit..................................................................................................
(SCC) HVPS (1st/2nd/DTC)..........................................................................
IBT Belt .........................................................................................................
TR0 Seal .......................................................................................................

57
58
62
62
64

REP 7.1.1 (SCC) Fuser..................................................................................................

67

7 Fuser
8 Xerographic
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

REP 9.3.1 (SCC) Tray 1 Feeder Assembly....................................................................


REP 9.5.1 Tray 1 Feed/Retard/Nudger Roll...................................................................

79
80

10 Tray Module (3T)


REP 10.1.1
REP 10.1.2
REP 10.1.3
REP 10.4.1
REP 10.6.1
REP 10.8.1
REP 10.9.1

(SCC) Tray 2 Feeder Assembly..................................................................


(SCC) Tray 3 Feeder Assembly..................................................................
(SCC) Tray 4 Feeder Assembly..................................................................
Tray 2 Feed/Retard/Nudger Roll.................................................................
Tray 3 Feed/Retard/Nudger Roll.................................................................
Tray 4 Feed/Retard/Nudger Roll.................................................................
(SCC) Tray Module PWB............................................................................

81
82
83
85
85
86
86

11 TRAY MODULE (TT)


REP 11.1.1 (SCC) Tray 3 Assembly ..............................................................................
REP 11.1.2 (SCC) Tray 4 Assembly ..............................................................................
REP 11.4.1 Tray Cable ..................................................................................................
REP 11.5.1 (SCC) Tray 4 Feeder ..................................................................................
REP 11.6.1 (SCC) Tray 2 Feeder ..................................................................................
REP 11.6.2 (SCC) Tray 3 Feeder ..................................................................................
REP 11.8.1 Feed/Retard/Nudger Roll (Tray 2) ..............................................................
REP 11.10.1 Feed/Retard/Nudger Roll (Tray 3) ............................................................
REP 11.12.1 Feed/Retard/Nudger Roll (Tray 4) ............................................................
REP 11.17.1 (SCC) Tray Module PWB..........................................................................

87
87
88
89
91
93
94
95
95
96

13 MSI

5 Development
REP 5.1.1
REP 5.2.1
REP 5.2.2
REP 5.3.1

Drum .............................................................................................................
Erase Lamp Unit (K) .....................................................................................
Erase Lamp Unit (Y, M, C)............................................................................
(SCC) Agitator Motor Assembly....................................................................

9 Tray 1 Feeder/Tray 1
Platen Cushion..............................................................................................
Platen Glass..................................................................................................
W85 Control Panel........................................................................................
USB Cable ....................................................................................................
W85 Console Assembly................................................................................
CCD Lens Assembly.....................................................................................
Front/Rear Carriage Cable............................................................................
(SCC) Carriage Motor ...................................................................................
LED Lamp PWB............................................................................................
LED Lamp Wire Harness ..............................................................................
Light Guide....................................................................................................
(SCC) IIT Trans PWB ...................................................................................
USB Connector .............................................................................................

REP 3.2.1
REP 3.2.2
REP 3.3.1
REP 3.3.2

REP 8.1.1
REP 8.1.2
REP 8.1.3
REP 8.2.1

REP 13.1.1 MSI Unit ......................................................................................................


REP 13.3.1 Feed/Retard/Nudger Roll ............................................................................
REP 13.5.1 (SCC) MSI Paper Size Sensor....................................................................

97
98
99

14 L/H Cover
REP 14.1.1 L/H Cover Unit ............................................................................................
REP 14.2.1 2nd BTR Assembly .....................................................................................
REP 14.2.2 Duplex Assembly ........................................................................................

101
102
103

15 Registration
REP 15.1.1 Registration Transport Assembly................................................................

105

17 Exit/OCT
REP 17.1.1 Exit/OCT 1 Assembly..................................................................................
REP 17.1.2 Exit 2 Assembly ..........................................................................................

107
108

18 Electrical
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Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


REP 18.1.1
REP 18.2.1
REP 18.2.2
REP 18.2.3
REP 18.3.1
REP 18.5.1
REP 18.6.1

Opening/Closing the PWB Chassis Unit .....................................................


(SCC) BP PWB ...........................................................................................
(SCC) MCU PWB........................................................................................
(SCC) MD PWB ..........................................................................................
(SCC) IH Driver PWB..................................................................................
MOB ADC Assembly...................................................................................
(SCC) HVPS (Deve/BCR) ...........................................................................

109
110
112
114
115
117
120

REP 19.2.1 Top Cover ...................................................................................................


REP 19.3.1 Rear Lower Cover .......................................................................................

123
124

19 Cover

35 ESS
REP 35.2.1 (SCC) Control Unit ......................................................................................

127

51 DADF
REP 51.1.1 DADF ..........................................................................................................
REP 51.1.2 DADF Platen Cushion .................................................................................
REP 51.2.1 DADF Front Cover ......................................................................................
REP 51.2.2 DADF Rear Cover .......................................................................................
REP 51.2.3 (SCC) DADF Feeder Assembly ..................................................................
REP 51.2.4 (SCC) DADF PWB ......................................................................................
REP 51.3.1 (SCC) Left Counter Balance .......................................................................
REP 51.3.2 (SCC) Right Counter Balance .....................................................................
REP 51.4.1 (SCC) DADF Document Tray......................................................................
REP 51.4.2 (SCC) Top Cover ........................................................................................
REP 51.5.1 Harness Guide and Wire Harness ..............................................................
REP 51.5.2 DADF Regi Motor........................................................................................
REP 51.5.3 DADF Feed Motor .......................................................................................
REP 51.8.1 Regi Chute ..................................................................................................
REP 51.8.2 Retard Chute...............................................................................................
REP 51.9.1 Takeaway Roll.............................................................................................
REP 51.9.2 Sensor Bracket............................................................................................
REP 51.12.1 Nudger Roll, Feed Roll..............................................................................
REP 51.14.1 Retard Roll ................................................................................................

129
130
131
131
133
134
136
137
138
140
140
142
143
144
145
145
148
148
150

4.3 Adjustment
1 IIT
ADJ 1.6.1
ADJ 1.6.2
ADJ 1.6.3
ADJ 1.6.4
ADJ 1.6.5
ADJ 1.6.6

Full/Half Rate Carriage Position Adjustment .................................................


IIT Lead Edge Registration ............................................................................
IIT Side Registration ......................................................................................
IIT Vertical/Horizontal Reduce/Enlarge..........................................................
DADF Original Detection Correction (Size Detection Auto-Correction) .........
UI Touch Panel Origin Point Correction.........................................................

151
153
153
154
156
157

18 ELECTRICAL
ADJ 18.1.1
ADJ 18.1.2
ADJ 18.2.3
ADJ 18.2.4
ADJ 18.2.5
ADJ 18.2.6

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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IOT Lead Edge/Side Edge Registration.......................................................


159
Edge Erase Value Adjustment.....................................................................
160
Things to take note when replacing Important Information Stored Components (ISC)161
Firmware Version Upgrade(FX Only) ..........................................................
164
Thin Line Correction Mode Adjustment .......................................................
165
LPH Exposure Amount Fine Adjustment .....................................................
166

Version 1.2

35 ESS
ADJ 35.1.1
ADJ 35.2.1
ADJ 35.3.1
ADJ 35.3.2
ADJ 35.3.3

Firmware Version Upgrade (Firmware Update Service System) (FX Only)


Backup/Restore (Recovery)/Reproduce......................................................
Parts Condition Assessment by ESS Status LED .......................................
Special Booting ...........................................................................................
Settings Recovery Tool (Freeware).............................................................

171
171
174
178
180

ADJ 51.1.1 DADF Lead-Skew Adjustment.....................................................................


ADJ 51.1.2 DADF Side Registration ..............................................................................
ADJ 51.1.3 DADF Original Detection Correction
(Size Detection Auto-Correction) ....................................................................................
ADJ 51.1.4 DADF Lead Edge Registration ....................................................................

183
184

51 DADF

186
187

4.1 Introduction

4.1.2 Terms and Symbols

This section contains procedures required for parts disassembly, assembly, replacement and adjustment
in the field service.

The terms and symbols used throughout this manual are explained here.

4.1.1 How to Use the Disassembly/Assembly and Adjustment

Indicates an imminently hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.

WARNING
1.

For installation procedures, only NOTEs are described here since installation procedures are the
reverse of removal ones.

2.

(Figure X) at the beginning of a procedure indicates that its detailed steps are shown in illustration.
Numbers in the illustration indicate the sequence of the steps.

3.

(REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred to.

4.

Item numbers of disassembly/assembly and adjustment procedures (i.e. REP/ADJ No.) correlate to
PL No. in Chapter 5 Parts List. Therefore, an appropriate replacement or adjustment procedure can
easily be referred to a PL No. or vice versa. E.g. The replacement or adjustment procedure of
Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.

5.

WARNING
Indicates a potentially hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.
CAUTION

When replacement/adjustment procedures or title items vary by modification or model, the


modification number or the model are indicated at the beginning or the end of the respective titles or
procedures.
E.g. 1) REP X.X.X Main PWB [Models with 1V]
*Indicates that the entire procedure under this title applies to machines with Tag 1V.

Indicates a potentially hazardous situation, such as injury if operators do not handle the machine
correctly by disregarding the statement.

Used to alert you to a procedure, if not strictly observed, could result in damage to the machine or
equipment.

Refer: Used when other explanations are given.

Purpose: Used to explain the purpose of adjustment.

Safety Critical Components (SCC)


For the safety control of the Safety Critical Components and the components specified, follow the
regulations regarding the Safety Critical Components set by Fuji Xerox Co., Ltd.

E.g. 2)

Table 1
Symbol

Note: Used when work procedures and rules are emphasized.

Description
Illustration 1: Indicates that a specific part has been modified by the tag number
within the circle.

Important Information Stored Component (ISC)


This component stores all the important customer information that is input after the installation.
When performing replacement, follow the procedures in "Chapter 4 Adjustment" to replace/discard.
Make absolutely sure that no customer information gets leaked outside.

Figure 1 4001
Illustration 2: Indicates that the configuration of the part shown is the
configuration before the part was modified by the number within the circle.

Figure 2 4002
6.

Positions or directions of the machine and directions inside the machine used in the procedure are
defined as listed below.
(1)

Front: Front of the machine

(2)

Right: Right-hand side when facing the front of the machine.

(3)

Left: Left-hand side when facing the front of the machine.

(4)

Rear: Rear when facing the front of the machine.

Version 1.2

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4.1 Introduction

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


4.1 Introduction

2010/08
4-4

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 1.1.1 Platen Cushion

REP 1.2.1 Platen Glass

Parts List on PL 1.1


Replacement

Parts List on PL 1.2


Removal
WARNING

NOTE: Remove all remaining tapes on the Platen Cover after the Platen Cushion has been peeled off.
1.

Place the Platen Cushion on the Platen Glass, at the proper position. (Figure 1)

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

(1)

Peel off the seals (x2).

Turn the main power switch OFF and unplug the power plug.

(2)

Leave a gap of 0.50.3mm between the Regi. Guide and the Platen Guide of the Platen Glass.

1.

Open the Platen Cover or DADF.

(3)

Close the Platen Cover gently and press it onto the Platen Cushion.

2.

Remove the Platen Glass. (Figure 1)


(1)

Remove the screws (x2).

(2)

Remove the Right Side Plate.

(3)

Remove the Platen Glass.

Figure 1 j0ki40102

Replacement
Figure 1 j0ki40101

1.

To install, carry out the removal steps in reverse order taking note of the following:

NOTE: Push the Platen Glass in the direction of arrow A and the Right Side Plate in the direction of arrow
B.
(Figure 2)

Version 1.2

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Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

REP 1.2.2 W85 Control Panel


Parts List on PL 1.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn the main power switch OFF and unplug the power plug.
1.

Open the Platen Cover or DADF.

2.

Open the Front Cover.

3.

Remove the Front Left Cover. (Figure 1)


(1)

Remove the screw.

(2)

Remove the Front Left Cover in the direction of the arrow.

Figure 2 j0ki40103

Figure 1 j0ki91083
4.

Remove the screws that secure the W85 Control Panel. (Figure 2)
(1)

Remove the Stylus Pen.

(2)

Remove the screws (x2).

Figure 2 j0ki40104
5.

Figure 4 j0ki91086

Remove the screws that secure the W85 Control Panel. (Figure 3)

Replacement

(1)

1.

To install, carry out the removal steps in reverse order.

2.

Align the cable tie of the USB Cable to the right side of the clamp. (Figure 5)

Remove the screws (x2).

Figure 3 j0ki91085
6.

Figure 5 j0ki40164

Remove the W85 Control Panel. (Figure 4)


(1)

Hold the W85 Control Panel and slide it slowly to the front.

(2)

Release the W85 UI Cable from the hooks (x2).

(3)

Release the hook at the bottom of the Connector Housing and disconnect the connector.

(4)

Release the USB Cable from the clamp.

(5)

Disconnect the connector of the USB Cable at the inner side.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

3.

2010/08
4-7

Push in the excess length of the USB Cable into the opening. (Figure 6)

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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4-8

Version 1.2

REP 1.2.3 USB Cable


Parts List on PL 1.2
Replacement
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn the main power switch OFF and unplug the power plug.
1.

When replacing the USB Cable, store the excess length in between the clamps (x2) as shown in the
figure. (Figure 1)

Figure 6 j0ki40165
4.

When attaching the W85 UI Cable to the hook, make it so that the coated end of the W85 UI Cable
is positioned at the hook as shown in the figure. (Figure 7)

Figure 1 j0ki40163

Figure 7 j0ki40166

REP 1.3.1 W85 Console Assembly


Parts List on PL 1.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn the main power switch OFF and unplug the power plug.
Reference: Cleaning the Touch Panel

When cleaning the Touch Panel, use soft cloth with mild detergent or alcohol and wipe gently.

1.

Open the Platen Cover or DADF.

2.

Open the Front Cover.

3.

Remove the Front Left Cover. (Figure 1)


(1)

Remove the screw.

(2)

Remove the Front Left Cover in the direction of the arrow.

Figure 2 j0ki40151
5.

Remove the One Touch Panel. (Figure 3)


(1)

Release the hooks (x2).

(2)

Remove the One Touch Panel.

(3)

Move the Block of the Connector Housing in the direction of the arrow.

(4)

Remove the Flexible Flat Cable.

Figure 1 j0ki91083
4.

Remove the Stylus Pen. (Figure 2)


(1)

Remove the Stylus Pen.

Figure 3 j0ki40152
Version 1.2

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1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT
6.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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4-10

Version 1.2

Release the hooks of the Overlay Cover. (Figure 4)


(1)

Release the hooks (x3).

Figure 6 j0ki91124
Figure 4 j0ki91180
7.

Remove the Overlay Cover. (Figure 5)


(1)

9.

Remove the screws that secure the W85 Console Assembly. (Figure 7)
(1)

Remove the Tapping Screw.

(2)

Remove the screws (x2).

Remove the Overlay Cover in the direction of the arrow.

Figure 7 j0ki40153
Figure 5 j0ki91123
10. Remove the screws that secure the W85 Console Assembly. (Figure 8)
8.

Remove the Overlay Cover. (Figure 6)

(1)

Remove the Tapping Screws (x2).

(1)

(2)

Remove the screw.

Release the hooks (x3) and remove the Overlay Cover in the direction of the arrow.

Figure 8 j0ki40154
11. Move the W85 Console Assembly in the direction of the arrow. (Figure 9)
(1)

Move the W85 Console Assembly in the direction of the arrow.

Figure 10 j0ki40156
13. Turn the W85 Console Assembly upside down and place it gently on the Platen Glass.
14. Disconnect the connector of the W85 Console Assembly. (Figure 11)
(1)

Release the hook and disconnect the connector.

(2)

Disconnect the connector of the USB Cable.

Figure 9 j0ki40155
12. Remove the W85 UI Cable from the hook. (Figure 10)
(1)

Figure 11 j0ki40157

Remove the W85 UI Cable from the hook.

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When attaching the W85 UI Cable to the hook, make it so that the coated end of the W85 UI Cable
is positioned at the hook as shown in the figure. (Figure 12)
(A) Coated end of W85 UI Cable

Version 1.2

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1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-12

Version 1.2

REP 1.4.1 CCD Lens Assembly


Parts List on PL 1.4
Removal
NOTE: Light axis correction using UI Diag is required after replacing the parts. After replacement, always
check the light axis and perform the light axis correction adjustment where necessary. (The correction
steps are described in this procedure.)

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn the main power switch OFF and unplug the power plug.
NOTE: Because the removal procedure for 2270/3370 and 4470/5570 are the same (they differ only by
the shape of their CCD Lens Assembly), only the shape for 4470/5570 will be described here.
Figure 12 j0ki40158
3.

1.

Store the excess length of the USB Cable as shown in (A) in the figure. (Figure 13)
2.

Remove the following parts:

Platen Glass (REP 1.2.1)

Lens Cover (PL 1.4)

Move the APS Sensor. (Figure 1)


(1)

Remove the screw (round).

(2)

Release the harness from the clamp.

(3)

Move the APS Sensor.

Figure 13 j0ki40159

Figure 1 j0ki40112
3.

Disconnect the CCD Flexible Print Cable. (Figure 2)


(1)

Release the hook and disconnect the connector.

If any problems are found in images (especially alignment), go to Step 10.


NOTE: In the following steps, it is best to work in a condition in which outside light is minimized. If
the servicing site is located directly below the fluorescent light, perform the servicing with the Platen
(or DADF) somewhat closed to shut out the outside light.
10. Enter UI Diag.
11. Enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical Axis Correction).
12. Select [Optical Axis Correction].
13. Follow the instructions shown on the screen. Open the Platen and press the [Start] button.
The Lamp Carriage moves and the lamp irradiates.
14. Check the following items on the UI screen.
Table 1
Optical Axis Correction
Optical Axis Correction Judgment (Result)
Figure 2 j0ki40113
4.

Replace the CCD Lens Assembly. (Figure 3)

NG

Front Nut Correction Angle -: Left rotation

-90

Rear Nut Correction Angle +: Right rotation

-555

NOTE: When removing the CCD Lens Assembly, never remove the screws (x2) of the jig pin.

(2)

Replace the CCD Lens Assembly.

Optical Axis Correction Judgment (Result): Displays OK/NG. If OK appears, the operation is
complete. If NG appears, correction is needed. Front/Rear Nut Correction Angle: Shows a
combination of with a numeral.

(3)

Secure the CCD Lens Assembly by using the screws (x4).

Front Nut refers to the nuts at the front of the CCD Lens Assembly.

Rear Nut refers to the nuts at the rear of the CCD Lens Assembly.

+: Refers to right rotation.

(1)

Remove the screws (x4).

-: Refers to left rotation.

Numeral: Refers to the angle. (Unit: degrees)


Using the content of the above table as an example:
The Front Nut must be rotated 90 deg. to the left.
The Rear Nut must be rotated 555 deg. to the left.

NOTE: If the value is an abnormal number such as 990, clean the Platen Glass and the mirror, etc.
and start again. This may be due to the light path being blocked.
15. Carry out the steps above using the information on the UI screen.
16. Rotate the nut. (Figure 4)

Figure 3 j0ki40114
5.

Connect the CCD Flexible Print Cable.

6.

Install the APS Sensor and Lens Cover.

7.

Install the Platen Glass. (No need to install the guide for holding the glass.)

8.

Make a copy onto A3 size paper using the Test Chart, and check both Lead and Tail sides.

9.

Reinstall the removed parts if no problems are found.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-14

NOTE: As it is difficult to control the rotation amount, it is recommended to draw a line on a strip of
paper and tape it to the tip of the Box Driver to make a mark as shown in the figure below.

Version 1.2

REP 1.5.1 Front/Rear Carriage Cable


Parts List on PL 1.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
The burr at the edge of the IIT Frame might cause injury. Be very careful when disconnect the Carriage.
NOTE: The front and rear coatings of the Carriage Cable are different.
Front: Silver
Rear: Black
NOTE: Only the replacement procedures for the Rear Carriage Cable is described here. The
replacement procedures for the Front Carriage Cable is the same as for the Rear Carriage Cable.

Figure 4 j0ki40115
17. After the adjustment, enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical
Axis Correction) and perform the Optical Axis Correction again. [Refer to 6.4.2.19]

NOTE: The Carriage Cables must be replaced one by one. Never remove both front and rear cables at
the same time.
1.

Open the DADF or the Platen Cover.

2.

Remove the following parts:

18. Repeat Steps 10 to 17 until the judgment displays "OK".


NOTE: If the result is OK, the operation can be completed even if the number of rotations is still
displayed.
19. Reinstall all removed parts.

3.

Platen Glass (REP 1.2.1)

W85 Control Panel (REP 1.2.2)

IIT Left Cover (PL 1.1)

Unfasten the Full Rate Carriage from the Carriage Cable. (Figure 1)
(1)

Move the Full Rate Carriage to the notch on the Frame.

(2)

Remove the screw.

Figure 1 j0ki40118
4.

Remove the Carriage Cable. (Figure 2)

(1)

Remove the spring from the Frame.

(2)

Detach the cable from the spring.

Figure 4 j0wa40112
Figure 2 j0sr41815
5.

2.

Remove the Carriage Cable. (Figure 3)


(1)

Wind the Carriage Cable at the spring end around the Pulley for 2 rounds. (Figure 5)
(1)

Wind the cable 2 rounds.

(2)

Fix the cable at the spring end on the Frame with tape.

Pull out the ball from the notch of the Frame and remove the Carriage Cable.

Figure 5 j0sr41817
Figure 3 j0ki40150
3.

Wind the Carriage Cable at the ball end around the Pulley for 1.5 rounds. (Figure 6)

Replacement

(1)

Wind the cable 1.5 rounds.

1.

(2)

Fix the cable wound on the Pulley with tape to prevent it from getting loose.

Insert the ball of the Carriage Cable into the groove of the Pulley. (Figure 4)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

Figure 6 j0sr41818
NOTE: The figure below shows the number of rounds made by Carriage Cable at the front and rear.
(Figure 7)

Figure 8 j0ki40119
5.

Install the spring end of the Carriage Cable. (Figure 9)


(1)

Peel off the tape that secures the cable.

(2)

Hang the cable on the Pulley.

(3)

Hang it on the Pulley at the rear of Half Rate Carriage.

(4)

Hang the spring on the Cable and attach it to the Frame.

Figure 7 j0ki40162
4.

Install the ball end of the Carriage Cable. (Figure 8)


(1)

Hang the cable on the larger Pulley of the Half Rate Carriage.

(2)

Hang the ball on the notch of the Frame.

Figure 9 j0ki40120

6.

Affix the cable to the Full Rate Carriage. (Figure 10)

REP 1.5.2 (SCC) Carriage Motor

(1)

Peel off the tape.

(2)

Move the Full Rate Carriage to the notch on the Frame.

(3)

Affix the cable to the Full Rate Carriage.

Parts List on PL 1.5


Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

2.

Figure 10 j0ki40121
7.

Adjust the position of Full Rate/Half Rate Carriages. (ADJ 1.6.1)

8.

Restore the machine to its original state.

Remove the following parts:

Platen Cover or DADF Assembly (REP 51.1.1)

Filter Cover (PL 19.3)

Rear Upper Cover (PL 19.3)

IIT Right Cover (PL 1.1)

IIT Rear Cover (PL 1.1)

IIT Top Cover (PL 1.1)

Remove the Carriage Motor. (Figure 1)


(1)

Disconnect the connector.

(2)

Remove the cable band.

(3)

Remove the spring.

(4)

Remove the screws (x3).

(5)

Remove the Carriage Motor.

Figure 1 j0ki40122

Replacement

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

1.

To install, carry out the removal steps in reverse order.

2.

Install the Belt to the Pulley of the Carriage Motor. (Figure 2)

2010/08
4-17

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-18

Version 1.2

REP 1.6.1 LED Lamp PWB


Parts List on PL 1.6
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Do not touch the chip on the LED Lamp PWB.
1.

Open the Platen Cover or DADF.

2.

Remove the Platen Glass. (REP 1.2.1)

3.

Move the Full Rate Carriage to the notch on the Frame.

4.
Figure 2 j0ki40123
3.

4.

Disconnect the connector. (Figure 1)


(1)

Move the Block of the Connector Housing in the direction of the arrow.

(2)

Remove the Flexible Flat Cable.

Take note of the following points when installing the Carriage Motor.
(1)

Attach the spring.

(2)

Loosely affix the Carriage Motor that comes attached with a Belt.

(3)

Move the carriage to fit the Belt.

(4)

Secure the Carriage Motor to the Main Unit.

After installing the Carriage Motor, move the Full Rate Carriage back and forth and check that it is
moving smoothly.

Figure 1 j0ki40124
5.

Remove the LED Lamp. (Figure 2)


(1)

Remove the screws (x2).

(2)

Remove the LED Lamp.

Figure 2 j0ki40125
6.

Figure 4 j0ki40127

Remove the LED Lamp PWB. (Figure 3)


(1)

Remove the screws (x4).

(2)

Remove the LED Lamp PWB.

3.

When installing the LED Lamp, insert the rear side of the LED Lamp PWB into the square hole of
the Full Rate Carriage. (Figure 5)

(A) Take note so as not to touch the LED chip.

Figure 5 j0ki40128
4.

When installing the LED Lamp, affix the Full Rate Carriage by using the hook of the LED Lamp.
(Figure 6)

2010/08
4-19

1 IIT

Figure 3 j0ki40126

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the LED Lamp PWB, loosely affix screw A and tighten the screws in order of 1 to 4.
(Figure 4)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-20

Version 1.2

REP 1.6.2 LED Lamp Wire Harness


Parts List on PL 1.6
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Open the Platen Cover or DADF.

2.

Remove the following parts:

3.

CCD Lens Assembly (REP 1.4.1)

LED Lamp (REP 1.6.1)

Remove the PWB Cover. (Figure 1)


(1)

Figure 6 j0ki40129
5.

Remove the screw (Blue, x1).

(2)

Remove the screws (Round: x2).

(3)

Remove the PWB Cover in the direction of the arrow.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 956-803"

"Chain Link: 956-804"

Figure 1 j0ki40130
4.

Disconnect the LED Lamp Wire Harness. (Figure 2)


(1)

Move the Block of the Connector Housing in the direction of the arrow.

(2)

Disconnect the LED Lamp Wire Harness.

(3)

Peel off the LED Lamp Wire Harness from the adhesive tape section.

(4)

Remove the LED Lamp Wire Harness from the Core in the direction of the arrow.

(2)

Move the Full Rate Carriage in the direction of the arrow and remove it.

Figure 4 j0ki40133
7.

Turn the Full Rate Carriage upside down.

8.

Remove the guide. (Figure 5)

Figure 2 j0ki40131
5.

(1)

Remove the screw.

(2)

Remove the guide.

Remove the LED Lamp Wire Harness from the Harness Holder. (Figure 3)
(1)

Remove the LED Lamp Wire Harness from the Harness Holder.

Figure 5 j0ki40134
9.

(1)

Figure 3 j0ki40132
6.

Remove the LED Lamp Wire Harness from the Full Rate Carriage. (Figure 6)
Remove the LED Lamp Wire Harness.

Remove the Full Rate Carriage. (Figure 4)


(1)

Remove the screws (x2).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-21

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

2010/08
4-22

Figure 6 j0ki40135

Replacement
To install, carry out the removal steps in reverse order.

2.

The LED Lamp Wire Harness is to be installed to the Harness Guide of the Half Rate Carriage.
(Figure 7)

Version 1.2

Figure 8 j0ki40137
4.

1.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

When installing the PWB Cover, attach the hooks (x4). (Figure 9)

(A) Harness Guide

Figure 9 j0ki40138
5.

Figure 7 j0ki40136
3.

When securing the LED Lamp Wire Harness to the Base Frame using adhesive tape, align it to the
mark as shown in the figure to paste it. (Figure 8)

Adjust the position of Full Rate/Half Rate Carriages. (ADJ 1.6.1)

REP 1.6.3 Light Guide


Parts List on PL 1.6
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Do not touch the Light Guide using bare hands.
1.

Remove the DADF. (REP 51.1.1)

2.

Remove the Platen Glass. (REP 1.2.1)

3.

Move the Full Rate Carriage to the notch on the Frame.

4.

Remove the Light Guide. (Figure 1)


(1)

Remove the screw.

(2)

Remove the clip.

(3)

Remove the screw.

(4)

Remove the clip.

(5)

Remove the Light Guide.

Figure 2 j0ki40149

(A) Take note so as to not damage the Lamp Wire Harness.

Figure 1 j0ki40148

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the Light Guide, insert the boss of the Light guide into the positioning hole of the Full
Rate Carriage. (Figure 2)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-23

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-24

Version 1.2

REP 1.7.1 (SCC) IIT Trans PWB


Parts List on PL 1.7
Removal
NOTE: Backup the data before replacing the PWB. (ADJ 35.2.1) When restoring the data, first download
the backup and then perform the firmware upgrade. (ADJ 35.1.1)

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
1.
2.

Remove the Filter Cover and Rear Upper Cover. (PL 19.3)
Figure 2 j0ki40140

Remove the IIT Rear Cover. (Figure 1)


(1)

Loosen the screws (x2) and disconnect the connector.

(2)

Remove the screws (x2).

(3)

4.

Remove the IIT Rear Cover.

Open the Platen or the DADF.

5.

Remove the Platen Glass. (REP 1.2.1)

6.

Remove the Lens Cover. (PL 1.4)

7.

Remove the PWB Cover. (Figure 3)


(1)

Remove the screw (Blue, x1).

(2)

Remove the screws (Round: x2).

(3)

Remove the PWB Cover in the direction of the arrow.

Figure 1 j0ki40139
3.

Disconnect the connectors at the rear side that are connected to the IIT Trans PWB. (Figure 2)
(1)

Release the hook and disconnect the connector.

(2)

Disconnect the connector.

(3)

Remove the Lock Screws (x2).

(4)

Remove the screw.

Figure 3 j0ki40130
8.

Disconnect the connectors that are connected to the IIT Trans PWB. (Figure 4)
(1)

Move the Block of the Connector Housing in the direction of the arrow.

(2)

Remove the Flexible Print Cable.

(3)

Open the Plate of the Connector Housing in the direction of the arrow.

(4)

Remove the Flexible Print Cable.

(5)

Release the hook and disconnect the connector.

(6)

Disconnect the connector.

Figure 5 j0ki40143

Replacement
1.

To install, carry out the removed steps in reverse order.

2.

When the PWB is replaced, remove the EEP ROM from the old PWB and install it onto the new one.
(Figure 6)

Figure 4 j0ki40141
9.

Remove the IIT Trans PWB. (Figure 5)


(1)

Remove the screws (x4).

(2)

Remove the IIT Trans PWB.

Figure 6 j0ki40142
3.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-25

When installing the PWB Cover, attach the hooks (x4). (Figure 7)

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-26

Version 1.2

REP 1.8.1 USB Connector


Parts List on PL 1.8
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Release the hooks of the Overlay Cover. (Figure 1)


(1)

Release the hooks (x3).

Figure 7 j0ki40138

Figure 1 j0ki91180
2.

Remove the Overlay Cover. (Figure 2)


(1)

Remove the Overlay Cover in the direction of the arrow.

Figure 2 j0ki91123

3.

Remove the screws that secure the USB Connector. (Figure 3)


(1)

Remove the screw.

(2)

Remove the Tapping Screws (x2).

Figure 3 j0ki40160
4.

Remove the USB Connector. (Figure 4)


(1)

Shift the USB Connector.

(2)

Disconnect the connector of the USB Cable.

Figure 4 j0ki40161

Replacement
1.

To install, carry out the removal steps in reverse order.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-27

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

2010/08
4-28

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 2.1.1 (SCC) LPH Unit (Y, M, C, K)

Replacement

Parts List on PL 2.1


Removal

1.

To install, carry out the removal steps in reverse order.

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Because the removal procedure for the LPH Units (Y, M, C, and K) are the same, the following
describes only the procedure for the LPH Unit (K).
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
NOTE: Place paper under the Developer Housing Assembly (Y, M, C, K) and on the floor so that the
toner, etc. do not dirty the floor and the machine during servicing.
1.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

2.

Remove the Developer Housing Assembly (K). (REP 5.2.1)

3.

Remove the LPH Unit (K). (Figure 1)


(1)

Remove the screw.

(2)

Remove the LPH Unit (K).

Figure 1 j0ki40212

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-29

2 LPH

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


2 LPH

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-30

Version 1.2

REP 2.2.1 LPH Cable Assembly (2270/3370)


Parts List on PL 2.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.
2.

Disconnect all cables connected to the Control section on the right of the machine.
Remove the following parts:

3.

Drum (Y, M, C, K) (REP 8.1.1)

Rear Lower Cover (REP 19.3.1)

Left Rear Upper Cover (PL 19.2)

Figure 2 j0ki40202

Disconnect the LPH Cables (x4) from the MCU PWB. (Figure 1)

7.

Remove the Takeaway Clutch. (Figure 3)

(1)

Disconnect the LPH Cables (x2).

(1)

Release the wire harness from the clamp.

(2)

Disconnect the LPH Cables (x2).

(2)

Disconnect the connector.

(3)

Release the LPH Cable from the cable holder.

(3)

Remove the screws (x2).

(4)

Release the LPH Cable from the cable holder.

(4)

Remove the Bracket and Takeaway Clutch.

Figure 3 j0ki40213

Figure 1 j0ki40201
8.

Remove the Cable Supports (x2). (Figure 4)

4.

Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)

5.

Remove the Drum/Deve Drive Assembly. (REP 3.3.1)

(1)

Release the wire harness from the clamps (x2).

6.

Release the wire harness from the Harness Holder. (Figure 2)

(2)

Remove the Cable Support.

(1)

Disconnect the connectors (x4).

(3)

Remove the Cable Support.

(2)

Release the wire harness from the Harness Holder.

Figure 4 j0ki40214
9.

Remove the Main Drive Assembly. (Figure 5)

Figure 6 j0ki40209
11. Remove the screws that secure the LPH Cable Assembly. (Figure 7)

(1)

Disconnect the connector.

(1)

Disconnect the LPH Cables (x4).

(2)

Remove the screws (x4).

(2)

Remove the screws (x2).

(3)

Remove the Main Drive Assembly.

(3)

Remove the LPH Cable Assembly.

Figure 5 j0ki40215
10. Release the LPH Cable. (Figure 6)
(1)

Disconnect the connector.

(2)

Release the LPH Cable from the clamps (x3).

(3)

Release the LPH Cable from the cable holder.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 7 j0ki40210
12. Remove the LPH Cable Assembly. (Figure 8)
(1)

2010/08
4-31

Release the hooks (x2) and remove the LPH Cable Assembly in the direction of the arrow.

2 LPH

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


2 LPH

2010/08
4-32

Figure 8 j0ki40211

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the Takeaway Clutch, align the bosses (x4) of the bearing to the installation holes.
(Figure 9)

Figure 9 j0ki40216
3.

When installing the Bracket, insert the Bracket into the tab of the Takeaway Clutch. (Figure 10)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 10 j0ki40217

REP 2.2.2 LPH Cable Assembly (4470/5570)


Parts List on PL 2.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

Disconnect all cables connected to the Control section on the right of the machine.

2.

Remove the following parts:

3.

Drum (Y, M, C, K) (REP 8.1.1)

Rear Lower Cover (REP 19.3.1)

Left Rear Upper Cover (PL 19.2)

Figure 2 j0ki40202

Disconnect the LPH Cables (x4) from the MCU PWB. (Figure 1)

7.

Remove the Takeaway Motor. (Figure 3)

(1)

Disconnect the LPH Cables (x2).

(1)

Disconnect the connector.

(2)

Disconnect the LPH Cables (x2).

(2)

Remove the cable band.

(3)

Release the LPH Cable from the cable holder.

(3)

Remove the screws (x3).

(4)

Release the LPH Cable from the cable holder.

(4)

Release the clamp.

(5)

Move the wire harness in the direction of the arrow.

(6)

Remove the screw.

(7)

Remove the Takeaway Motor.

Figure 1 j0ki40201
4.

Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)

5.

Remove the Drum/Deve Drive Assembly. (REP 3.3.2)

6.

Release the wire harness from the Harness Holder. (Figure 2)


(1)

Disconnect the connectors (x4).

(2)

Release the wire harness from the Harness Holder.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 3 j0ki40203
8.

Remove the gear and shaft. (Figure 4)


(1)

2010/08
4-33

Remove the gear and shaft.

2 LPH

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


2 LPH

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-34

Version 1.2

Figure 4 j0ki40204
9.

Remove the Cable Supports (x2). (Figure 5)

Figure 6 j0ki40208
11. Release the LPH Cable. (Figure 7)

(1)

Remove the Cable Support.

(1)

Disconnect the connector.

(2)

Remove the Cable Support.

(2)

Release the LPH Cable from the clamps (x3).

(3)

Release the wire harness from the clamp.

(3)

Release the LPH Cable from the cable holder.

(4)

Remove the cable band.

Figure 7 j0ki40209
Figure 5 j0ki40207
12. Remove the screws that secure the LPH Cable Assembly. (Figure 8)
10. Remove the Main Drive Assembly. (Figure 6)
(1)

Disconnect the connectors (x2).

(2)

Remove the screws (x4).

(3)

Remove the Main Drive Assembly.

(1)

Disconnect the LPH Cables (x4).

(2)

Remove the screws (x2).

Figure 8 j0ki40210

Figure 10 j0ki40205

13. Remove the LPH Cable Assembly. (Figure 9)


(1)

3.

When installing the Takeaway Motor, align the shaft to the hole of the bearing. (Figure 11)

Release the hooks (x2) and remove the LPH Cable Assembly in the direction of the arrow.

Figure 11 j0ki40206
Figure 9 j0ki40211

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the gear and shaft, align the bosses (x4) of the bearing to the installation holes.
(Figure 10)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-35

2 LPH

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


2 LPH

2010/08
4-36

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 3.2.1 Main Drive Assembly (2270/3370)


Parts List on PL 3.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Rear Lower Cover. (REP 19.3.1)

2.

Open the PWB Chassis Unit. (REP 18.1.1)

3.

Remove the Takeaway Clutch. (Figure 1)


(1)

Release the wire harness from the clamp.

(2)

Disconnect the connector.

(3)

Remove the screws (x2).

(4)

Remove the Bracket and Takeaway Clutch.

Figure 2 j0ki40315

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the Takeaway Clutch, align the bosses (x4) of the bearing to the installation holes.
(Figure 3)

Figure 1 j0ki40314
4.

Remove the Main Drive Assembly. (Figure 2)


(1)

Disconnect the connectors (x2).

(2)

Remove the screws (x4).

(3)

Remove the Main Drive Assembly.

Figure 3 j0ki40216
3.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-37

When installing the Bracket, insert the Bracket into the tab of the Takeaway Clutch. (Figure 4)

3 Drive

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


3 Drive

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-38

Version 1.2

REP 3.2.2 Main Drive Assembly (4470/5570)


Parts List on PL 3.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Rear Lower Cover. (REP 19.3.1)

2.

Open the PWB Chassis Unit. (REP 18.1.1)

3.

Remove the Takeaway Motor. (Figure 1)

Figure 4 j0ki40217

(1)

Disconnect the connector.

(2)

Remove the cable band.

(3)

Remove the screws (x3).

(4)

Release the clamp.

(5)

Move the wire harness in the direction of the arrow.

(6)

Remove the screw.

(7)

Remove the Takeaway Motor.

Figure 1 j0ki40307
4.

Remove the gear and shaft. (Figure 2)


(1)

Remove the gear and shaft.

Figure 2 j0ki40204
5.

Figure 4 j0ki40205

Remove the Main Drive Assembly. (Figure 3)


(1)

Disconnect the connectors (x2).

(2)

Remove the screws (x4).

(3)

Remove the Main Drive Assembly.

3.

When installing the Takeaway Motor, align the shaft to the hole of the bearing. (Figure 5)

Figure 5 j0ki40206

Figure 3 j0ki40308

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

When installing the gear and shaft, align the bosses (x4) of the bearing to the installation holes.
(Figure 4)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-39

3 Drive

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


3 Drive

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-40

Version 1.2

REP 3.3.1 Drum/Deve Drive Assembly (2270/3370)


Parts List on PL 3.3a
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

Remove the Drum (Y, M, C, K). (REP 8.1.1)

2.

Remove the Rear Lower Cover. (REP 19.3.1)

3.

Open the PWB Chassis Unit. (REP 18.1.1)

4.

Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)

5.

Move the Harness Holder. (Figure 1)

Figure 2 j0ki40310
7.

(1)

Disconnect the connectors (x4).

(2)

Release the hook and move the Harness Holder.

Remove the Rear Bottom Fan. (Figure 3)


(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the Rear Bottom Fan.

Figure 1 j0ki40309
6.

Move the Harness Holder. (Figure 2)


(1)

Release the wire harness from the Harness Holder.

Figure 3 j0ki40311
8.

Slide the Bracket. (Figure 4)

(2)

Disconnect the connectors (x2).

(3)

Disconnect the connectors (x2).

(1)

Remove the screws (x3).

(4)

Release the hook and move the Harness Holder.

(2)

Slide the Bracket.

NOTE: When placing the Drum/Deve Drive Assembly on the floor, place it with its Motor section
facing downwards as shown in the following figure. (Figure 6)

Figure 4 j0ki40304
9.

Remove the Drum/Deve Drive Assembly. (Figure 5)


(1)

Remove the screws (x6).

(2)

Remove the Drum/Deve Drive Assembly.

Figure 6 j0ki40313

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 5 j0ki40312

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-41

3 Drive

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


3 Drive

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-42

Version 1.2

REP 3.3.2 Drum/Deve Drive Assembly (4470/5570)


Parts List on PL 3.3a
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

Remove the Drum (Y, M, C, K). (REP 8.1.1)

2.

Remove the Rear Lower Cover. (REP 19.3.1)

3.

Open the PWB Chassis. (REP 18.1.1)

4.

Remove the LVPS (Deve). (REP 5.3.1)

5.

Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)

6.

Figure 2 j0ki40302
8.

Move the Harness Holder. (Figure 1)

Remove the Rear Bottom Fan. (Figure 3)

(1)

Disconnect the connectors (x4).

(1)

(2)

Release the hook and move the Harness Holder.

(2)

Disconnect the connector.


Remove the screws (x2).

(3)

Remove the Rear Bottom Fan.

Figure 1 j0ki40301
Figure 3 j0ki40303
7.

Move the Harness Holder. (Figure 2)


9.

Slide the Bracket. (Figure 4)

(1)

Release the wire harness from the Harness Holder.

(2)

Disconnect the connectors (x2).

(1)

Remove the screws (x3).

(3)

Disconnect the connectors (x4).

(2)

Slide the Bracket.

(4)

Release the hook and move the Harness Holder.

NOTE: When placing the Drum/Deve Drive Assembly on the floor, place it with its Motor section
facing downwards as shown in the following figure. (Figure 6)

Figure 4 j0ki40304
10. Remove the Drum/Deve Drive Assembly. (Figure 5)
(1)

Remove the screws (x6).

(2)

Remove the Drum/Deve Drive Assembly.

Figure 6 j0ki40306

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 5 j0ki40305

Version 1.2

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3 Drive

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


3 Drive

2010/08
4-44

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 5.1.1 Toner Dispense Motor Assembly


Parts List on PL 5.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

2.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

Figure 2 j0ki40807
5.

Remove the Top Rear Cover. (PL 19.2)

Remove the Drum Cover. (Figure 1)

6.

Remove the Top Cover. (REP 19.2.1)

(1)

Remove the screws (x2).

7.

Remove the Rear Lower Cover. (REP 19.3.1)

(2)

Open the Drum Cover up to the position in the figure.

8.

Open the PWB Chassis Unit. (REP 18.1.1)

(3)

Remove the Drum Cover.

9.

Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)

10. Disconnect the connectors (x4). (Figure 3)


(1)

Release the clamps (x4) of the wire harness.

(2)

Disconnect the connectors (x4).

Figure 1 j0ki40806
3.

Open the L/H Cover Unit.

4.

Remove the Front Cover together with the Inner Cover. (Figure 2)
(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

Figure 3 j0ki40508
11. Remove the Conductor Housing Assembly. (Figure 4)
(1)

Version 1.2

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Remove the screws (x3).

5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development
(2)

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Version 1.2

Remove the Conductor Housing Assembly.

Figure 6 j0ki40511
Figure 4 j0ki40509

Replacement
12. Disconnect the connectors (x4). (Figure 5)
(1)

Remove the cable bands (x4).

(2)

Release the wire harness from the clamp.

(3)

Disconnect the connectors (x4).

Figure 5 j0ki40510
13. Remove the Toner Dispense Motor Assembly. (Figure 6)
(1)

Remove the screws (x5).

(2)

Remove the Toner Dispense Motor Assembly.

1.

To install, carry out the removal steps in reverse order.


NOTE: If any of the Toner Dispense Motors (Y, M, C, K) was removed, align the connector sections
to the arrows when installing. (Figure 7)

Figure 7 j0ki40512

REP 5.2.1 Developer Housing Assembly (Y, M, C, K)


Parts List on PL 5.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Because the removal procedure for the Developer Housing Assemblies (Y, M, C, and K) is the
same, the following describes only the procedure for the Developer Housing Assembly (K).
NOTE: When removing the Deve. Housing, pay attention to the following:

Foreign substances in the Deve. Housing.

Foreign substances on the surface of the Deve. Housing, especially on the Developer Material Roll
and Lower Seal.

Toner sticking to the gear of the Developer Housing Assembly.

Toner sticking to the MOB ADC Assembly.

Figure 1 j0ki40806

NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.

3.

Open the L/H Cover Unit.

4.

Remove the Front Cover together with the Inner Cover. (Figure 2)

NOTE: Do not touch the Drum surface with your hands.


NOTE: Place paper under the Dispenser Assembly (Y, M, C, K) and on the floor so that the toner, etc. do
not dirty the floor and the machine during servicing.
1.

2.

(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

Remove the Drum Cover. (Figure 1)


(1)

Remove the screws (x2).

(2)

Open the Drum Cover up to the position in the figure.

(3)

Remove the Drum Cover.

Figure 2 j0ki40807
5.

[4470/5570]:
Remove the Process 1 Fan and Duct. (Figure 3)
(1)

Version 1.2

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Disconnect the connector.

(2)

Remove the screw.

(3)

Remove the Process 1 Fan and Duct.

(4)

Remove the cable band.

5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development

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Version 1.2

Figure 3 j0ki40808
6.

Disconnect the connectors of the ATC PWB Assembly. (Figure 4)

Figure 5 j0ki40810

(1)

Release the wire harness from the hooks (x4).

8.

Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly
(Y, M, C, K). (Figure 6)

(2)

Disconnect the connectors (x5).

(1)

Close the shutter.

(2)

Turn the Lever counterclockwise and close the shutter.

Figure 4 j0ki40809
7.

Remove the ATC PWB Assembly. (Figure 5)


(1)

Remove the screws (x2).

(2)

Remove the ATC PWB Assembly.

Figure 6 j0ki40811
9.

Remove the Waste Toner Pipe Assembly. (Figure 7)


(1)

Remove the screws (x3).

(2)

Remove the Waste Toner Pipe Assembly.

Figure 9 j0ki40813
Figure 7 j0ki40812
11. Slide the Dispenser Pipe (K). (Figure 10)
NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
closed. Also make sure that the shutter is closed when installing. (Figure 8)

(1)

Pull the joint section between the Dispenser Pipe (K) and the Developer Housing Assembly (K)
in the direction of the arrow.

(2)

Open the Dispenser Pipe (K) upwards.

Figure 8 j0wa40525
Figure 10 j0ki40503
10. Remove the Plate. (Figure 9)
(1)

Remove the screws (x6).

(2)

Remove the Plate.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

12. Remove the Deve Plate Assembly. (Figure 11)

2010/08
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(1)

Remove the screws (x2).

(2)

Remove the Deve Plate Assembly.

5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2
NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from the
outlet at the Waste Box side. Rotating the gear indicated in the figure clockwise will result in the
toner being ejected. (Figure 13)

Figure 11 j0ki40504
13. Remove the Developer Housing Assembly (K). (Figure 12)
(1)

Remove the Developer Housing Assembly (K).

Figure 13 j0ki40816
NOTE: If there is toner stuck to the MOB ADC Assembly, it has to be cleaned.
NOTE: Before installing the Developer Housing Assembly, check the locations on the Frame that
are indicated in the following figure and clean it thoroughly if any toner, etc. are found to have gotten
stuck there. (Figure 14)

Figure 12 j0ki40505

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 14 j0ki40506

NOTE: If the Developer Housing Assembly is installed with toner stuck to the gears, it will cause
banding of the gear, hastened wear and tear, and etc. (Figure 15)

REP 5.2.2 Developer


Parts List on PL 5.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
NOTE: When replacing the Developer, spread paper on the floor in advance to keep the site clean.
1.

Remove the following parts:

Figure 15 j0ki40507
NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in
Step 8.
2.

2.

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

Developer Housing Assembly (REP 5.2.1)

Remove the Upper Cover. (Figure 1)

If it was replaced, supply the Developer Housing Assembly with new developer. (REP 5.2.2)
NOTE: When replacing the Developer Housing Assembly, put the removed Developer Housing
Assembly into the provided plastic bag without removing the developer from it, and collect it back.

3.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-830" (Y)

"Chain Link: 954-831" (M)

"Chain Link: 954-832" (C)

"Chain Link: 954-833" (K)

"Chain Link: 954-834" (Y)

"Chain Link: 954-835" (M)

"Chain Link: 954-836" (C)

"Chain Link: 954-837" (K)

4.

Obtain the value of the ATC Sensor that is installed to the replaced Developer Housing Assembly
and perform DC950 ATC Sensor Setup.

5.

Perform DC949 ATCInitSet on the replaced Developer Housing Assembly.

6.

Obtain the NVM values of the Developer Housing Assembly Replacement Target Color that is found
on the inspection sheet that comes with the machine ("ATC Setup Coefficient", "ATC Setup Offset",
"ATC_Barcode_No", and "deltaATC target Setup correction") and overwrite the values of the
inspection sheet.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 1 j0wa40515
3.

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Remove the Triumph Plate. (Figure 2)

5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development

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Version 1.2

Figure 2 j0wa40517
4.

Put the Developer Housing Assembly into the plastic bag that comes bundled with the developer
and turn it upside down, then rotate the gear clockwise as shown in the figure to eject the developer.
(Figure 3)
(1)

Turn the Developer Housing Assembly upside down.

(2)

Rotate the gear in clockwise direction.

Figure 4 j0wa40517
6.

Hold the Developer Housing Assembly steady with your hand and supply the new developer to the
Mag Roll side. (Figure 5)

Figure 5 j0wa40518
7.
Figure 3 j0wa40516

Rotate the gear indicated in the figure clockwise to even out the developer on the Mag Roll.
(Figure 6)
(1)

5.

Install the Triumph Plate. (Figure 4)

Rotate the gear in clockwise direction.

Figure 6 j0wa40519

Figure 8 j0wa40521
8.

NOTE: After the developer on the Mag Roll is evened out, take note of the following points.

Make sure that the developer does not go beyond the line that is approx. 3mm below the
Upper Cover installation slot hole. (Figure 7)

Make sure that no developer or toner has gotten stuck to the seal section indicated in the figure, on
the Upper Cover that was removed in Step 2. If there is any, clean it up by using a vacuum cleaner
or by gently using a dry cloth, etc. (Figure 9)

Figure 9 j0wa40522

Figure 7 j0wa40520

Make sure that no developer or toner has gotten stuck to the locations shown in the figure. If
there is any, clean it up by using dry cloth, etc. (Figure 8)

9.

Reinstall the Upper Cover that was removed in Step 2.

10. Turn the Developer Housing Assembly upside down and check for the following.

Version 1.2

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Make sure that no developer or toner has gotten stuck to the DRS Block locations indicated in
the figure. If there is any, clean it up by using dry cloth, etc. (Figure 10)

5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

REP 5.3.1 LVPS (Deve)


Parts List on PL 5.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.
2.

Open the PWB Chassis Unit. (REP 18.1.1)


Disconnect the connector of the LVPS (Deve). (Figure 1)
(1)

Release the wire harness from the Harness Guide.

(2)

Disconnect the connector.

(3)

Remove the Tapping Screw.

Figure 10 j0wa40523

Make sure that no developer or toner has gotten stuck to the gear locations indicated in the
figure by turning the gear clockwise. If there is any, clean it up by using a vacuum cleaner or a
brush, etc. (Figure 11)

Figure 1 j0ki40501
3.

Figure 11 j0wa40524

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-837" (K)

"Chain Link: 954-836" (C)

"Chain Link: 954-835" (M)

"Chain Link: 954-834" (Y)

Remove the LVPS (Deve). (Figure 2)


(1)

Release the hooks (x2).

(2)

Remove the LVPS (Deve) in the direction of the arrow.

Figure 2 j0ki40502

Replacement
1.

To install, carry out the removal steps in reverse order.

Version 1.2

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5 Development

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


5 Development

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 6.1.1 IBT Belt Cleaner Assembly


Parts List on PL 6.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.
2.

Open the Front Cover.


Rotate the shutter of the IBT Belt Cleaner Assembly clockwise. (Figure 1)
(1)

Remove the Tapping Screw.

(2)

Rotate the shutter in clockwise direction.

Figure 2 j0ki40602

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-822"

Figure 1 j0ki40601
3.

Remove the IBT Belt Cleaner Assembly. (Figure 2)


(1)

Rotate the Knob in the direction of the arrow until it is free.

(2)

Remove the IBT Belt Cleaner Assembly.

Version 1.2

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6 Transfer

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


6 Transfer

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

REP 6.1.2 IBT Belt Unit


Parts List on PL 6.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
NOTE: Do not touch the IBT Belt surface with your hands.
NOTE: When placing the IBT Belt Unit on the floor, spread paper or sheets, etc. on the floor beforehand
to ensure that dirt or dust do not get stuck to the IBT Belt.
1.

Remove the Drum (Y, M, C, K). (REP 8.1.1)

2.

Remove the IBT Belt Cleaner Assembly. (REP 6.1.1)

3.

Remove the Tension Lever of the IBT Belt. (Figure 1)


(1)

Remove the screw.

(2)

Remove the Tension Lever.

Figure 2 j0ki40605
7.

To open the L/H Cover Unit to the service position, rotate the Front Support 90 degree
counterclockwise and pull it out one level. (Figure 3)

Figure 3 j0ki40606
Figure 1 j0ki40604
4.

Remove the Fuser. (REP 7.1.1)

5.

Open the L/H Cover Unit.

6.

Remove the Rear Support from the L/H Cover Unit. (Figure 2)
(1)

Remove the KL-Clip.

(2)

Remove the Rear Support.

8.

Remove the Front Lock Bracket. (Figure 4)


(1)

Remove the screw.

(2)

Remove the Front Lock Bracket.

Figure 4 j0ki40607
9.

Remove the Rear Lock Bracket. (Figure 5)


(1)

Remove the screw.

(2)

Remove the Rear Lock Bracket.

Figure 6 j0ki40609
11. Pull out the IBT Belt Unit by holding onto the indicated sections (A) of the Front/Rear Frame until the
Handle at the front/rear become accessible. (Figure 7)
NOTE: When pulling out the IBT Belt Unit, take care because it may drop from the front/rear rails if
pulled too far out.

Figure 5 j0ki40608
Figure 7 j0ki40610

10. Pull the Stopper Lever. (Figure 6)


(1)

Pull the Stopper Lever.

12. Hold onto the Handle at the front/rear and remove the IBT Belt Unit. (Figure 8)
(1)

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Hold onto the handles (x2) and pull it out.

6 Transfer

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


6 Transfer

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Version 1.2

Figure 8 j0ki40611
13. While holding the IBT Belt Unit steady with your hand, remove the handle at the rear. (Figure 9)

Figure 10 j0ki40613
15. With the handle at the bottom, place the IBT Belt Unit into an upright position.

(1)

Remove the KL-Clips (x2).

Replacement

(2)

Remove the handle.

1.

To install, carry out the removal steps in reverse order taking note of the following:
NOTE: When installing the handle at the rear, install the KL-Clip in the orientation shown in the
following figure. (Figure 11)

Figure 9 j0ki40612
14. Push the handle all the way in at the position shown in the following figure. (Figure 10)
(1)

Install the handle.

Figure 11 j0ki40614

NOTE: When the IBT Belt Unit installation, direct the D-Cut of the Coupling Shaft to upward. (Figure 12)

Figure 14 j0wa40620
Figure 12 j0ki40616

NOTE: Insert the IBT Belt Unit completely into the Main Unit. After that, the positioning is done by
the following procedure.
(1)

Secure the Front Lock Bracket.

(2)

Lift the A part of the Rear Frame, during the Stopper Lever insertion. (Figure 13)

Install the Tension Plate. (Figure 15)


(1)

Install the Tension Plate.

(2)

Tighten the screw.

Figure 15 j0wa40621
Figure 13 j0ki40617
(3)
2.

3.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Secure the Rear Lock Bracket.

"Chain Link: 954-820"

When replacing the IBT Belt Unit, switch the Tension Plate of the new IBT Belt Unit.

Remove the Tension Plate. (Figure 14)


(1)

Remove the screw.

(2)

Remove the Tension Plate.

Version 1.2

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6 Transfer

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Disassembly/Assembly and Adjustment


6 Transfer

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

REP 6.2.1 (SCC) HVPS (1st/2nd/DTC)

REP 6.3.1 IBT Belt

Parts List on PL 6.2


Removal

Parts List on PL 6.3


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

CAUTION

NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.

Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.

NOTE: Do not touch the Drum surface with your hands.

1.

Open the PWB Chassis Unit. (REP 18.1.1)

NOTE: Do not touch the IBT Belt surface with your hands.

2.

Remove the HVPS (1st/2nd/DTC). (Figure 1)

NOTE: Do not touch the IBT Drive Roll surface with your hands.

(1)

Disconnect the connector.

(2)

Remove the screws (M3x8: x3).

1.

Remove the Drum (Y, M, C, K). (REP 8.1.1)

(3)

Remove the screws (M3x6: x2).

2.

Remove the IBT Belt Cleaner Assembly. (REP 6.1.1)

(4)

Remove the HVPS (1st/2nd/DTC).

3.

Remove the IBT Belt Unit. (REP 6.1.2)

4.

Remove the Tension Plate. (Figure 1)


(1)

Remove the screw.

(2)

Remove the Tension Plate.

Figure 1 j0ki40603

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 1 j0wa40618
5.

Switch the Tension Plate that was removed in Step 4.


(1)

Install the Tension Plate.

(2)

Tighten the screw.

Figure 2 j0wa40619
6.

Remove the Inlet Chute. (Figure 3)


(1)

Remove the screw.

(2)

Remove the Inlet Chute.

Figure 4 j0wa40611
8.

Remove the Backup Roll. (Figure 5)


(1)

Remove the Backup Roll.

Figure 5 j0ki40615
Figure 3 j0wa40610
9.
7.

Remove the IBT Belt. (Figure 6)

Remove the BUR Front Frame. (Figure 4)


(1)

Remove the screw.

(2)

Remove the BUR Front Frame.

Version 1.2

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6 Transfer

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


6 Transfer

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

REP 6.3.2 TR0 Seal


Parts List on PL 6.3
Replacement
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
NOTE: Do not touch the IBT Belt surface with your hands.
NOTE: Do not touch the IBT Drive Roll surface with your hands.
Figure 6 j0wa40613

Replacement
1.

To install, carry out the removal steps in reverse order taking note of the following:

1.

Remove the Drum (Y, M, C, K) (REP 8.1.1).

2.

Remove the IBT Belt Cleaner Assembly. (REP 6.1.1)

3.

Remove the IBT Belt Unit. (REP 6.1.2)

4.

Remove the IBT Belt. (REP 6.3.1)

5.

Open the DADF or Platen Cover and place a piece of cloth, etc. on the Platen Glass to create a
working space.

6.

Using drum cleaner, clean the surface beside the old TR0 Seal (left or right, either one is ok; this will
be the position to paste the new TR0 Seal). (Figure 1)

NOTE: When installing the IBT Belt, install it with the TR0 Seal at the rear.
2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-820"

Figure 1 j0wa40616
7.

Paste the new TR0 Seal at approx. 1mm to 2mm beside the old TR0 Seal and less than 0.5mm
away from the edge of the IBT Belt. (Figure 2)

NOTE: When peeling off the new TR0 Seal from its backing paper, make sure to do so by first
bending the backing paper away to expose the edge. If you attempt to peel off the TR0 Seal directly,
it may result in its edges getting bunched up and rendering it unusable.
NOTE: If the new TR0 Seal is skewed, or has dirt/air trapped in it, redo the pasting.

Figure 2 j0wa40617
8.

From the top, gently press on the whole surface of the pasted TR0 Seal.
NOTE: Do not wipe it with a dry cloth, etc.

9.

Peel off the old TR0 Seal and use drum cleaner to clean off any adhesive that may have remained
on the IBT Belt.

10. Clean the IBT Belt Home Position Sensor by using a piece of dry cloth.

Removal
1.

To install, carry out the removal steps in reverse order taking note of the following:
NOTE: When installing the IBT Belt, install it with the TR0 Seal at the rear.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-65

6 Transfer

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


6 Transfer

2010/08
4-66

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 7.1.1 (SCC) Fuser


Parts List on PL 7.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.

WARNING
As the Fuser temperature is still very high at the time the power is turned OFF, wait until it has
cooled down enough before servicing.
1.

Open the L/H Cover Unit.

2.

Remove the Fuser. (Figure 1)


(1)

Loosen the Knob Screws (x2).

(2)

Remove the Fuser.

Figure 1 j0ki40701

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-850"

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-67

7 Fuser

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


7 Fuser

2010/08
4-68

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 8.1.1 Drum

REP 8.1.2 Erase Lamp Unit (K)

Parts List on PL 8.1


Removal

Parts List on PL 8.1


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.

NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.

NOTE: Do not touch the Drum surface with your hands.

NOTE: Do not touch the Drum surface with your hands.

1.

Open the Front Cover.

1.

2.

Rotate the Tension Lever of the IBT Belt counterclockwise.

3.

Open the Drum Cover.

Toner Cartridge (Y, M, C, K) (PL 5.1)

4.

Remove the drum. (Figure 1)

Waste Box (PL 8.2)

(1)

IBT Belt Cleaner Assembly (REP 6.1.1)

IBT Belt Unit (REP 6.1.2)

Pull the handle of the Drum in the direction of the arrow and remove the Drum.
2.

Remove the following parts:


Drum (Y, M, C, K) (REP 8.1.1)

Remove the Drum Cover. (Figure 1)


(1)

Remove the screws (x2).

(2)

Open the Drum Cover up to the position in the figure.

(3)

Remove the Drum Cover.

Figure 1 j0ki40801

Replacement
1.

To install, carry out the removal steps in reverse order.


Figure 1 j0ki40806

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

3.

Open the L/H Cover Unit.

4.

Remove the Front Cover together with the Inner Cover. (Figure 2)

2010/08
4-69

(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

8 Xerographic

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


8 Xerographic

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-70

Version 1.2

Figure 2 j0ki40807
5.

[4470/5570]:

Figure 4 j0ki40809
7.

Remove the ATC PWB Assembly. (Figure 5)

Remove the Process 1 Fan and Duct. (Figure 3)

(1)

Remove the screws (x2).

(1)

Disconnect the connector.

(2)

Remove the ATC PWB Assembly.

(2)

Remove the screw.

(3)

Remove the Process 1 Fan and Duct.

(4)

Remove the cable band.

Figure 5 j0ki40810
8.
Figure 3 j0ki40808
6.

Disconnect the connectors of the ATC PWB Assembly. (Figure 4)


(1)

Release the wire harness from the hooks (x4).

(2)

Disconnect the connectors (x5).

Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly
(Y, M, C, K). (Figure 6)
(1)

Close the shutter.

(2)

Turn the Lever counterclockwise and close the shutter.

NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
closed. Also make sure that the shutter is closed when installing. (Figure 8)

Figure 8 j0wa40525
10. Remove the Plate. (Figure 9)
Figure 6 j0ki40811
9.

(1)

Remove the screws (x6).

(2)

Remove the Plate.

Remove the Waste Toner Pipe Assembly. (Figure 7)


(1)

Remove the screws (x3).

(2)

Remove the Waste Toner Pipe Assembly.

Figure 9 j0ki40813
11. [2270/3370] : Remove the Drum/Deve Drive Assembly. (REP 3.3.1)
[4470/5570] : Remove the Drum/Deve Drive Assembly. (REP 3.3.2)
Figure 7 j0ki40812

12. Remove the MOB ADC Assembly. (REP 18.5.1)


13. Remove the screw that secures the Erase Lamp Unit (K) at the rear. (Figure 10)
(1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Remove the screw.

8 Xerographic

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


8 Xerographic

2010/08
4-72

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2
NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from the
outlet at the Waste Box side. Rotating the gear indicated in the figure clockwise will result in the
toner being ejected. (Figure 12)

Figure 10 j0ki40814
14. Remove the Erase Lamp Unit (K). (Figure 11)
(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the Erase Lamp Unit (K).

Figure 12 j0ki40816

Figure 11 j0ki40815

Replacement
1.

To install, carry out the removal steps in reverse order.

NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in
Step 8.

4.

REP 8.1.3 Erase Lamp Unit (Y, M, C)


Parts List on PL 8.1
Removal

Remove the Front Cover together with the Inner Cover. (Figure 2)
(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
NOTE: Because the removal procedure for the Erase Lamp Units (Y, M, C) is the same, the following
describes only the procedure for the Erase Lamp Unit (C).
NOTE: Place paper under the removed Dispenser Pipe (Y, M, C, K) and on the floor so that the toner,
etc. do not dirty the floor and the machine during servicing.
1.

2.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

IBT Belt Unit (REP 6.1.2)

Figure 2 j0ki40807
5.

(1)

Remove the Drum Cover. (Figure 1)


(1)

Remove the screws (x2).

(2)

Open the Drum Cover up to the position in the figure.

(3)

Remove the Drum Cover.

Open the L/H Cover Unit.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Disconnect the connector.

(2)

Remove the screw.

(3)

Remove the Process 1 Fan and Duct.

(4)

Remove the cable band.

Figure 3 j0ki40808

Figure 1 j0ki40806
3.

[4470/5570]:
Remove the Process 1 Fan and Duct. (Figure 3)

6.
2010/08
4-73

Disconnect the connectors of the ATC PWB Assembly. (Figure 4)

8 Xerographic

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


8 Xerographic
(1)

Release the wire harness from the hooks (x4).

(2)

Disconnect the connectors (x5).

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-74

Version 1.2

Figure 4 j0ki40809
7.

Remove the ATC PWB Assembly. (Figure 5)


(1)

Remove the screws (x2).

(2)

Remove the ATC PWB Assembly.

Figure 6 j0ki40811
9.

Remove the Waste Toner Pipe Assembly. (Figure 7)


(1)

Remove the screws (x3).

(2)

Remove the Waste Toner Pipe Assembly.

Figure 5 j0ki40810
8.

Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly
(Y, M, C, K). (Figure 6)
(1)

Close the shutter.

(2)

Turn the Lever counterclockwise and close the shutter.

Figure 7 j0ki40812

NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
closed. Also make sure that the shutter is closed when installing. (Figure 8)

Figure 10 j0ki40817
13. Remove the screw that secures the Erase Lamp Unit (C) at the rear. (Figure 11)

Figure 8 j0wa40525

(1)

Remove the screw.

10. Remove the Plate. (Figure 9)


(1)

Remove the screws (x6).

(2)

Remove the Plate.

Figure 11 j0ki40818
14. Remove the Erase Lamp Unit (C). (Figure 12)
Figure 9 j0ki40813
11. [2270/3370] : Remove the Drum/Deve Drive Assembly. (REP 3.3.1)

(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the Erase Lamp Unit (C).

[4470/5570] : Remove the Drum/Deve Drive Assembly. (REP 3.3.2)


12. Remove the Dispenser Pipe (K). (Figure 10)
(1)

Pull the joint section between the Dispenser Pipe (K) and the Guide Assembly (K) towards you.

(2)

Release the hooks (x2) and remove the Dispenser Pipe (K).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-75

8 Xerographic

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


8 Xerographic

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-76

Version 1.2

REP 8.2.1 (SCC) Agitator Motor Assembly


Parts List on PL 8.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.
2.

Disconnect all cables connected to the Control section on the right of the machine.
Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Waste Box (PL 8.2)

Rear Lower Cover (REP 19.3.1)

Replacement

Right Cover (PL 19.3)

1.

HVPS (1st/2nd/DTC) (REP 6.2.1)

[2270/3370] : Drum/Deve Drive Assembly (REP 3.3.1)

[4470/5570] : Drum/Deve Drive Assembly (REP 3.3.2)

Figure 12 j0ki40819

To install, carry out the removal steps in reverse order.


NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from the
outlet at the Waste Box side. Rotating the gear indicated in the figure clockwise will result in the
toner being ejected. (Figure 13)

3.

Slide the GFI Chassis Assembly. (Figure 1)


(1)

Release the wire harness from the clamp.

(2)

Remove the screws (x4).

(3)

Slide the GFI Chassis Assembly.

Figure 13 j0ki40816
NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in
Step 8.

Figure 1 j0ki40802
4.

Remove the Harness Holder. (Figure 2)


(1)

Disconnect the connectors (x2).

(2)

Release the wire harness from the hook.

(3)

Remove the cable band.

(4)

Remove the screws (x2).

(5)

Remove the Harness Holder.

Figure 4 j0ki40805

Replacement
Figure 2 j0ki40803
5.

1.

To install, carry out the removal steps in reverse order.

Remove the gear and the bearing. (Figure 3)


(1)

Remove the KL-Clip.

(2)

Remove the gear.

(3)

Remove the bearing.

Figure 3 j0ki40804
6.

Remove the Agitator Motor Assembly. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove the Agitator Motor Assembly.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-77

8 Xerographic

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


8 Xerographic

2010/08
4-78

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 9.3.1 (SCC) Tray 1 Feeder Assembly


Parts List on PL 9.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Registration Transport Assembly. (REP 15.1.1)

2.

Pull out Tray 1 and remove the paper.

3.

Remove Tray 1.

4.

Remove the Chute Assembly from the Tray 1 Feeder Unit. (Figure 1)
(1)

Remove the Stopper Screw.

(2)

Remove the Chute Assembly in the direction of the arrow.


Figure 2 j0ki40902
6.

Remove the Tray 1 Feeder Unit. (Figure 3)


(1)

Remove the screws (x2).

(2)

Remove the Tray 1 Feeder Unit.

Figure 1 j0ki40901
5.

Disconnect the connector. (Figure 2)


(1)

Release the Wire Harness from the clamps (x2).

(2)

Disconnect the connector.

(3)

Release the wire harness from the clamp.

(4)

Disconnect the connector.

Figure 3 j0ki40903

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-79

"Chain Link: 954-800"

9 Tray 1 Feeder/Tray 1

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


9 Tray 1 Feeder/Tray 1

2010/08
4-80

REP 9.5.1 Tray 1 Feed/Retard/Nudger Roll


Parts List on PL 9.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Pull out Tray 1 and remove the paper.

2.

Remove Tray 1.

3.

Remove the Tray 1 Feed/Retard/Nudger Roll. (Figure 1)


(1)

Slide the chute towards you.

(2)

Remove the Tray 1 Feed/Retard/Nudger Roll.

Figure 1 j0ki40904

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-800"

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 10.1.1 (SCC) Tray 2 Feeder Assembly


Parts List on PL 10.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove Tray 2.

2.

Open the L/H Cover Unit.

3.

Remove the Feed Out Chute. (Figure 1)


(1)

Remove the Feed Out Chute.

Figure 2 j0ki41002
5.

Disconnect the connector. (Figure 3)


(1)

Release the wire harness from the clamps (x3).

(2)

Disconnect the connectors (x2).

Figure 1 j0ki41001
4.

Remove the Bracket Assembly. (Figure 2)


(1)

Remove the screw.

(2)

Remove the Bracket Assembly.

Figure 3 j0ki41003
6.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-81

Remove the Tray 2 Feeder Assembly. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove Tray 2 Feeder Assembly.

10 Tray Module (3T)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


10 Tray Module (3T)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-82

Version 1.2

REP 10.1.2 (SCC) Tray 3 Feeder Assembly


Parts List on PL 10.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove Tray 3.

2.

Open the L/H Cover Unit.

3.

Remove the Feed Out Chute. (Figure 1)


(1)

Remove the Feed Out Chute.

Figure 4 j0ki41004

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-801"

Figure 1 j0ki41005
4.

Disconnect the connector. (Figure 2)


(1)

Release the wire harness from the clamps (x3).

(2)

Disconnect the connectors (x2).

REP 10.1.3 (SCC) Tray 4 Feeder Assembly


Parts List on PL 10.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove Tray 4.

2.

Open the L/H Cover Unit.

3.

Remove the Feed Out Chute. (Figure 1)


(1)

Remove the Feed Out Chute.

Figure 2 j0ki41006
5.

Remove the Tray 3 Feeder Assembly. (Figure 3)


(1)

Remove the screws (x2).

(2)

Remove Tray 3 Feeder Assembly.

Figure 1 j0ki41008
4.

Remove the Bracket Assembly. (Figure 2)


(1)

Remove the screw.

(2)

Remove the Bracket Assembly.

Figure 3 j0ki41007

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-802"

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-83

10 Tray Module (3T)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


10 Tray Module (3T)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-84

Version 1.2

Figure 2 j0ki41009
5.

Figure 4 j0ki41011

Disconnect the connector. (Figure 3)

Replacement

(1)

Release the wire harness from the clamps (x3).

1.

To install, carry out the removal steps in reverse order.

(2)

Disconnect the connectors (x2).

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Figure 3 j0ki41010
6.

Remove the Tray 4 Feeder Assembly. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove Tray 4 Feeder Assembly.

"Chain Link: 954-803"

REP 10.4.1 Tray 2 Feed/Retard/Nudger Roll

REP 10.6.1 Tray 3 Feed/Retard/Nudger Roll

Parts List on PL 10.4


Removal

Parts List on PL 10.6


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Remove Tray 2/3.

1.

Remove Tray 3/4.

2.

Remove the Tray 2 Feed/Retard/Nudger Roll. (Figure 1)

2.

Remove the Tray 3 Feed/Retard/Nudger Roll. (Figure 1)

(1)

Slide the chute towards you.

(1)

Slide the chute towards you.

(2)

Remove the Tray 2 Feed/Retard/Nudger Roll.

(2)

Remove the Tray 3 Feed/Retard/Nudger Roll.

Figure 1 j0ki41012

Figure 1 j0ki41013

Replacement

Replacement

1.

To install, carry out the removal steps in reverse order.

1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-801"

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-85

"Chain Link: 954-802"

10 Tray Module (3T)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


10 Tray Module (3T)

2010/08
4-86

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 10.8.1 Tray 4 Feed/Retard/Nudger Roll

REP 10.9.1 (SCC) Tray Module PWB

Parts List on PL 10.8


Removal

Parts List on PL 10.9a/PL 10.9b


Replacement
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Remove Tray 3/4.

1.

2.

Remove the Tray 4 Feed/Retard/Nudger Roll. (Figure 1)


(1)

Slide the chute towards you.

(2)

Remove the Tray 4 Feed/Retard/Nudger Roll.

After replacement, set the switch of the Tray Module PWB as follows. (Figure 1)

Figure 1 j0ki41015

Figure 1 j0ki41014

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-803"

REP 11.1.1 (SCC) Tray 3 Assembly

REP 11.1.2 (SCC) Tray 4 Assembly

Parts List on PL 11.1


Removal

Parts List on PL 11.1


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Pull out Tray 3.

1.

Pull out Tray 4.

2.

Remove the paper from Tray 3.

2.

Remove the paper from Tray 4.

3.

Remove the Tray 3 Assembly. (Figure 1)

3.

Remove the Tray 4 Assembly. (Figure 1)

(1)

Remove the screw.

(1)

Remove the screws (x2).

(2)

Remove the stopper.

(2)

Store the Tray 4 Transport Assembly.

(3)

Remove the Tray 3 Assembly.

(3)

Remove the screw.

(4)

Remove the stopper.

(5)

Remove the Tray 4 Assembly.

Figure 1 j0ki41101

Replacement
1.

Figure 1 j0ki41102

To install, carry out the removed steps in reverse order.

Replacement
1.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-87

To install, carry out the removed steps in reverse order.

11 TRAY MODULE (TT)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


11 TRAY MODULE (TT)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-88

Version 1.2

REP 11.4.1 Tray Cable


Parts List on PL 11.4
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.
2.

Remove the Tray 4 Assembly. (REP 11.1.2 )


Remove the Tray 4 Cover. (Figure 1)
(1)

Remove the screws (x2).

(2)

Remove the Tray 4 Cover.

Figure 2 j0ki41104
4.

Remove the Tray Cable. (Figure 3)


NOTE: Only the removal procedure for the Tray Cable at the front is described here. The Tray Cable
at the rear is removed in the same way.
(1)

Remove the E-Clip and the Pulley.

(2)

Remove the Tray Cable.

(3)

Remove the Tray Cable.

Figure 1 j0ki41103
3.

Remove the Tray Cable. (Figure 2)


NOTE: Only the removal procedure for the Tray Cable at the front is described here. The Tray Cable
at the rear is removed in the same way.
(1)

Remove the E-Clip and Cable Guide.

(2)

Remove the E-Clip and Cable Guide.

Figure 3 j0ki41105

Replacement
1.

To install, carry out the removed steps in reverse order.

REP 11.5.1 (SCC) Tray 4 Feeder


Parts List on PL 11.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove Tray 1 and Tray 2.

2.

Disconnect the connector of the Tray 4 Feeder Assembly. (Figure 1)


(1)

Disconnect the connectors (x2).

Figure 2 j0ki41107
5.

Remove the screws that secure the Tray 4 Feeder Assembly. (Figure 3)
(1)

Remove the screws (x2).

Figure 1 j0ki41106
3.

Pull out the Tray 3/4.

4.

Remove the Stud Bracket. (Figure 2)


(1)

Remove the screw.

(2)

Remove the Stud Bracket.

Figure 3 j0ki41108
6.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-89

Remove the Tray 4 Feeder Assembly. (Figure 4)


(1)

Lift the Lower Chute in the direction of the arrow.

(2)

Move the Tray 4 Feeder Assembly in the direction of the arrow and remove it.

11 TRAY MODULE (TT)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


11 TRAY MODULE (TT)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-90

Version 1.2

Figure 6 j0ki41111

Figure 4 j0ki41109
7.

Disconnect the connector. (Figure 5)

9.

Remove the Lower Chute. (Figure 7)

(1)

Remove the wire harnesses (x2) from the hooks (x2).

(1)

Remove the screws (x2).

(2)

Disconnect the connectors (x2).

(2)

Remove the Lower Chute.

Figure 5 j0ki41110
8.

Remove the Upper Chute. (Figure 6)

Figure 7 j0ki41112
10. Remove the various parts from the Tray 4 Feeder Assembly. (Figure 8)

(1)

Remove the screws (x2).

(1)

Remove the screws (x2).

(2)

Remove the Upper Chute.

(2)

Remove the Bracket.

(3)

Remove the screw.

(4)

Remove the Bracket.

(5)

Remove the screw.

(6)

Remove the Bracket.

REP 11.6.1 (SCC) Tray 2 Feeder


Parts List on PL 11.6
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Pull out Tray 2.

2.

Open the Left Cover.

3.

Remove the Feed Out Chute. (Figure 1)


(1)

Remove the Feed Out Chute.

Figure 8 j0ki41113

Replacement
1.

To install, carry out the removed steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain-Link: 954-803"

Figure 1 j0ki41114
4.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-91

Remove the Bracket. (Figure 2)


(1)

Remove the screw.

(2)

Remove the Bracket.

11 TRAY MODULE (TT)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


11 TRAY MODULE (TT)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-92

Version 1.2

Figure 2 j0ki41115
5.

Figure 4 j0ki41117

Disconnect the connector. (Figure 3)

Replacement

(1)

Release the wire harnesses (x2) from the clamps (x2).

1.

To install, carry out the removed steps in reverse order.

(2)

Disconnect the connectors (x2).

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Figure 3 j0ki41116
6.

Remove the Tray 2 Feeder. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove the Tray 2 Feeder.

"Chain-Link: 954-801"

REP 11.6.2 (SCC) Tray 3 Feeder


Parts List on PL 11.6
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove Tray 2.

2.

Pull out Tray 3 and Tray 4.

3.

Open the Left Cover.

4.

Remove the Lower Chute and the Feed Out Chute. (Figure 1)
(1)

Remove the Lower Chute.

(2)

Remove the Feed Out Chute.


Figure 2 j0ki41119
6.

Remove the screws that secure the Tray 3 Feeder Assembly. (Figure 3)
(1)

Remove the screw.

Figure 1 j0ki41118
5.

Disconnect the connector. (Figure 2)


(1)

Release the wire harnesses (x2) from the clamps (x2).

(2)

Disconnect the connectors (x2).

Figure 3 j0ki41120
7.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-93

Remove the Tray 3 Feeder Assembly. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove Tray 3 Feeder Assembly.

11 TRAY MODULE (TT)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


11 TRAY MODULE (TT)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-94

Version 1.2

REP 11.8.1 Feed/Retard/Nudger Roll (Tray 2)


Parts List on PL 11.8
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Replace Feed, Retard, and Nudger Roll at the same time because they have the same duration
of life.
1.

Remove Tray 2.

2.

Remove the Feed/Retard/Nudger Roll. (Figure 1)

Figure 4 j0ki41121
8.

Remove the Tray 3 Feeder. (Figure 5)


(1)

Remove the screws (x2).

(2)

Remove the Bracket.

(1)

Slide the Front Chute towards you.

(2)

Remove the Retard Roll.

(3)

Remove the Nudger Roll.

(4)

Remove the Feed Roll.

Figure 1 j0ki41123

Replacement
Figure 5 j0ki41122

Replacement
1.

To install, carry out the removed steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain-Link: 954-802"

1.

To install, carry out the removed steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain-Link: 954-801"

REP 11.10.1 Feed/Retard/Nudger Roll (Tray 3)

REP 11.12.1 Feed/Retard/Nudger Roll (Tray 4)

Parts List on PL 11.10


Removal

Parts List on PL 11.12


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

NOTE: Replace Feed, Retard, and Nudger Roll at the same time because they have the same duration
of life.

NOTE: Replace Feed, Retard, and Nudger Roll at the same time because they have the same duration
of life.

1.

Remove Tray 2.

1.

Remove Tray 2.

2.

Pull out Tray 3 and Tray 4.

2.

Pull out Tray 4.

3.

Remove the Feed/Retard/Nudger Roll. (Figure 1)

3.

Remove the Feed/Retard/Nudger Roll. (Figure 1)

(1)

Slide the Front Chute towards you.

(1)

Slide the Front Chute towards you.

(2)

Remove the Retard Roll.

(2)

Remove the Retard Roll.

(3)

Remove the Nudger Roll.

(3)

Remove the Nudger Roll.

(4)

Remove the Feed Roll.

(4)

Remove the Feed Roll.

Figure 1 j0ki41124

Figure 1 j0ki41125

Replacement

Replacement

1.

To install, carry out the removed steps in reverse order.

1.

To install, carry out the removed steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain-Link: 954-802"

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-95

"Chain-Link: 954-803"

11 TRAY MODULE (TT)

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


11 TRAY MODULE (TT)

2010/08
4-96

REP 11.17.1 (SCC) Tray Module PWB


Parts List on PL 11.17
Replacement
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

After replacement, set the switch of the Tray Module PWB as follows. (Figure 1)

Figure 1 j0ki41126

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 13.1.1 MSI Unit


Parts List on PL 13.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Left Rear Lower Cover. (PL 19.2)

2.

Open the L/H Cover Unit.

3.

Disconnect the connector. (Figure 1)


(1)

Release the wire harness from the clamps (x4).

(2)

Remove the cable band.

(3)

Disconnect the connector.


Figure 2 j0ki41302

Replacement
1.

To install, carry out the removal steps in reverse order taking note of the following:
NOTE: Be careful not to pinch the wire harness of the MSI when installing the Left Rear Lower
Cover.

Figure 1 j0ki41301
4.

Close the L/H Cover Unit.

5.

Remove the MSI Unit. (Figure 2)


(1)

Remove the screws (x2).

(2)

Remove the MSI Unit.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-97

13 MSI

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


13 MSI

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-98

REP 13.3.1 Feed/Retard/Nudger Roll

3.

Version 1.2
Remove the Front Chute. (Figure 3)
(1)

Parts List on PL 13.3, PL 13.4


Removal

Remove the Front Chute.

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Top Cover. (Figure 1)


(1)

Release the hooks (x2) and remove the Top Cover.

Figure 3 j0ki41305
4.

Remove the Feed/Retard Roll. (Figure 4)


(1)

Remove the Feed Roll.

(2)

Remove the Retard Roll.

Figure 1 j0ki41303
2.

Remove the Nudger Roll. (Figure 2)


(1)

Remove the Nudger Roll.

Figure 4 j0ki41306

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Figure 2 j0ki41304

"Chain Link: 954-805"

REP 13.5.1 (SCC) MSI Paper Size Sensor


Parts List on PL 13.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Gently extend the Extension Tray and pull it out. (Figure 1)


(1)

Remove the Extension Tray.

Figure 2 j0wa41306
3.

Remove the MSI Paper Size Sensor. (Figure 3)


(1)

Remove the Pinion Gear.

(2)

Remove the Tapping Screws (x3).

(3)

Remove the MSI Paper Size Sensor.

(4)

Release the wire harness from the MSI Paper Size Sensor.

(5)

Disconnect the connector.

Figure 1 j0ki41307
2.

Remove the Plate. (Figure 2)


(1)

Remove the Tapping Screws (x3).

(2)

Remove the Plate.

Figure 3 j0wa41307

Replacement
1.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-99

To install, carry out the removal steps in reverse order taking note of the following:

13 MSI

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


13 MSI

2010/08
4-100

NOTE: When installing the MSI Paper Size Sensor, make sure that the pin is inserted properly into
the long hole of the Link. (Figure 4)

Figure 4 j0wa41308
NOTE: When installing the Pinion Gear, align the marks on the Front/Rear Rack to the marks on the
MSI Tray. (Figure 5)

Figure 5 j0wa41309

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 14.1.1 L/H Cover Unit


Parts List on PL 14.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Left Rear Lower Cover. (PL 19.2)

2.

Open the L/H Cover Unit.

3.

Disconnect the connector. (Figure 1)


(1)

Release the wire harness from the clamps (x2).

(2)

Disconnect the connector.

(3)

Disconnect the connector.


Figure 2 j0ki41402
5.

Remove the Rear Support from the L/H Cover Unit. (Figure 3)
(1)

Remove the KL-Clip.

(2)

Remove the Rear Support.

Figure 1 j0ki41401
4.

Rotate the Front Support 90 degree counterclockwise and remove it from hole of the Frame.
(Figure 2)
(A)

Front Support
Figure 3 j0ki41403
6.

Remove the L/H Cover Unit. (Figure 4)


(1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-101

Remove the L/H Cover Unit from the studs (x2) of the hinge.

14 L/H Cover

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


14 L/H Cover

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-102

Version 1.2

REP 14.2.1 2nd BTR Assembly


Parts List on PL 14.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Do not touch the 2nd BTR Roll surface with your hands.
1.

Open the L/H Cover Unit.

2.

Remove the 2nd BTR Assembly. (Figure 1)


(1)

Remove the Tapping Screw.

(2)

Press the Lever in the direction of the arrow.

(3)

Remove the 2nd BTR Assembly.

Figure 4 j0ki41404

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 1 j0ki41405

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

"Chain Link: 954-821"

REP 14.2.2 Duplex Assembly


Parts List on PL 14.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Do not touch the 2nd BTR Roll surface with your hands.
1.

Open the L/H Cover Unit.

2.

Remove the chute. (Figure 1)


(1)

Remove the screws (x4).

(2)

Remove the Tapping Screws (x2).

(3)

Remove the chute.


Figure 2 j0ki41407
4.

Disconnect the connector. (Figure 3)


(1)

Release the wire harness from the clamp.

(2)

Disconnect the connectors (x3).

Figure 1 j0ki41406
3.

Remove the L/H Cover. (Figure 2)


(1)

Remove the Tapping Screws (x6).

(2)

Remove the L/H Cover.


Figure 3 j0ki41408
5.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-103

Remove the Duplex Assembly. (Figure 4)


(1)

Remove the screws (x3).

(2)

Remove the Duplex Assembly.

14 L/H Cover

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


14 L/H Cover

Figure 4 j0ki41409

Replacement
1.

To install, carry out the removal steps in reverse order.

2010/08
4-104

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 15.1.1 Registration Transport Assembly


Parts List on PL 15.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the L/H Cover Unit. (REP 14.1.1)

2.

Remove the MSI. (REP 13.1.1)

3.

Remove the Registration Transport Assembly. (Figure 1)


(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the Registration Transport Assembly.

Figure 1 j0ki41501

Replacement
1.

To install, carry out the removal steps in reverse order.


CAUTION
Make sure you secure the screw (Figure 1) at the rear side of the Registration Transport Assembly.
If it is not secured, it may cause the DUP MOT DRIVE of the MD PWB to be damaged.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-105

15 Registration

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


15 Registration

2010/08
4-106

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 17.1.1 Exit/OCT 1 Assembly


Parts List on PL 17.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Exit 2 Assembly. (REP 17.1.2)

2.

Remove the Motor Cover. (Figure 1)


(1)

Release the wire harness from the hook.

(2)

Disconnect the connector.

(3)

Remove the Tapping Screw.

(4)

Remove the Motor Cover.


Figure 2 j0ki41702
4.

Remove the Exit/OCT 1 Assembly. (Figure 3)


(1)

Slide the Bearing.

(2)

Remove the Exit/OCT 1 Assembly.

Figure 1 j0ki41701
3.

Disconnect the connector. (Figure 2)


(1)

Disconnect the connectors (x2).

(2)

Slide and remove the Belt.

(3)

Remove the screws (x2).

Figure 3 j0ki41703

Replacement
1.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-107

To install, carry out the removal steps in reverse order.

17 Exit/OCT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


17 Exit/OCT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
4-108

Version 1.2

REP 17.1.2 Exit 2 Assembly


Parts List on PL 17.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Open the L/H Cover Unit.

2.

Remove the Front Left Cover. (PL 19.2)

3.

Remove the Left Rear Upper Cover. (PL 19.2)

4.

Remove the Paper Weight. (Figure 1)


(1)

Release the hook and remove the Paper Weight.

Figure 2 j0ki41704

Replacement
1.

Figure 1 j0ki41904
5.

Remove the Exit 2 Assembly. (Figure 3)


(1)

Disconnect the connector.

(2)

Remove the screws (x4).

(3)

Remove the Exit 2 Assembly.

To install, carry out the removal steps in reverse order.

REP 18.1.1 Opening/Closing the PWB Chassis Unit


Parts List on PL 18.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the Control Unit Connector Cover. (PL 19.3)

2.

Disconnect all cables connected to the Control Unit.

3.

Remove the Rear Lower Cover. (REP 19.3.1)

4.

Release the wire harness from the clamp. (Figure 1)


(1)

Release the wire harness from the clamps (x2).

Figure 2 j0ki91075
6.

Remove the screws that secure the PWB Chassis Unit. (Figure 3)
(1)

Remove the screws (x3).

Figure 1 j0ki91074
5.

Remove the screws that secure the PWB Chassis Unit. (Figure 2)
(1)

Remove the screws (x2).

Figure 3 j0ki91076
7.

Open the PWB Chassis Unit. (Figure 4)


(1)

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Remove the screws (x3) and open the PWB Chassis Unit.

18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

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Version 1.2

REP 18.2.1 (SCC) BP PWB


Parts List on PL 18.2a/PL 18.2b
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
CAUTION
Do not get yourself hurt by a soldered part on the back of the PWB.

Figure 4 j0ki91077

NOTE: Do not replace the BP PWB, MCU PWB and NVM PWB at the same time because they contain
information such as Billing.
1.

Remove the Control Unit Connector Cover. (PL 19.3)

Replacement

2.

Disconnect all cables connected to the Control Unit.

1.

3.

Pull out the Control Unit. (Figure 1)

To install, carry out the removal steps in reverse order.

(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle and pull out the Control Unit.

Figure 1 j0ki91051
4.

Remove the MD PWB. (REP 18.2.3)

5.

Remove the MCU PWB. (REP 18.2.2)

6.

Remove the ESS Cover. (PL 18.3)

7.

Open the PWB Chassis Unit. (REP 18.1.1)

8.

Disconnect the connector of the BP PWB. (Figure 2)


(1)

Disconnect the connectors (x2).

Figure 2 j0ki41816
9.

Disconnect the connector of the BP PWB. (Figure 3)

Figure 4 j0ki41818
11. Remove the Bracket. (Figure 5)

(1)

Disconnect the connectors (x2).

(1)

Remove the screws (x6).

(2)

Release the hook and disconnect the connectors (x2).

(2)

Remove the Bracket.

(3)

Release the hook and disconnect the connector.


NOTE: Take care to not pull too forcefully as it may damage the hook.

Figure 5 j0ki41819
12. Remove the BP PWB. (Figure 6)
Figure 3 j0ki41817

(1)

Remove the screws (x3).

(2)

Remove the BP PWB.

10. Remove the Shield. (Figure 4)


(1)

Remove the screws (x2).

(2)

Remove the Shield in the direction of the arrow.

Version 1.2

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18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

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Version 1.2

REP 18.2.2 (SCC) MCU PWB


Parts List on PL 18.2a/PL 18.2b
Removal
NOTE: Backup the data before replacing the PWB. (ADJ 35.2.1) When restoring the data, first download
the backup and then perform the firmware upgrade. (ADJ 35.1.1)

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
CAUTION
Figure 6 j0ki41820

NOTE: Do not replace the MCU PWB, BP PWB and NVM PWB at the same time because they contain
information such as Billing.

Replacement
1.

Do not get yourself hurt by a soldered part on the back of the PWB.

When replacing the BP PWB, remove the EEP ROM from the old BP PWB and install it onto the
new one. (Figure 7)

1.

Remove the Control Unit Connector Cover. (PL 19.3)

2.

Remove the Filter Cover and Rear Upper Cover. (PL 19.3)

3.

Remove the Rear Lower Cover. (REP 19.3.1)

4.

Remove the MD PWB. (REP 18.2.3)

5.

Disconnect the Flexible Print Cables. (Figure 1)


(1)

Disconnect the Flexible Print Cables (x2).

(2)

Disconnect the Flexible Print Cables (x2).

Figure 7 j0ki41821
2.

To install, carry out the removal steps in reverse order.

Figure 1 j0ki41813
6.

Disconnect the connectors (x8). (Figure 2)

Figure 4 j0ki41826

Figure 2 j0ki41814
7.

Remove the MCU PWB. (Figure 3)

2.

To install, carry out the removal steps in reverse order.

(1)

Remove the screws (x6).

3.

(2)

Disconnect the connector and remove the MCU PWB.

"041-340 (MCU NVM <EEPROM> Data Fail)" is displayed and the IOT initialization will be
performed.

2010/08
4-113

18 Electrical

Figure 3 j0ki41815

Replacement
1.

When replacing the MCU PWB, remove the EEP ROM from the old MCU PWB and install it onto the
new one. (Figure 4)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

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Version 1.2

REP 18.2.3 (SCC) MD PWB


Parts List on PL 18.2a/PL 18.2b
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
CAUTION
Do not get yourself hurt by a soldered part on the back of the PWB.
1.

Remove the Control Unit Connector Cover. (PL 19.3)

2.

Remove the Filter Cover and Rear Upper Cover. (PL 19.3)

3.

Remove the Rear Lower Cover. (REP 19.3.1)

4.

Disconnect the connectors (x17). (Figure 1)

Figure 2 j0ki41812

Replacement
1.

Figure 1 j0ki41811
5.

Remove the MD PWB. (Figure 2)


(1)

Remove the screws (x8).

(2)

Disconnect the connector and remove the MD PWB.

To install, carry out the removal steps in reverse order.

REP 18.3.1 (SCC) IH Driver PWB


Parts List on PL 18.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Open the PWB Chassis Unit. (REP 18.1.1)

2.

Remove the IIT Rear Cover. (Figure 1)


(1)

Loosen the screws (x2) and disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the IIT Rear Cover.

Figure 2 j0ki41801
4.

[4470/5570]:
Remove the Sub LVPS. (Figure 3)
(1)

Remove the screws (x4).

(2)

Remove Sub LVPS.

Figure 1 j0ki40139
3.

[4470/5570]:
Disconnect the connector of the Sub LVPS. (Figure 2)
(1)

Disconnect the connector.

Figure 3 j0ki41802
5.

Version 1.2

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Disconnect the connector of the IH Driver PWB. (Figure 4)


(1)

Remove the cable band.

(2)

Disconnect the connectors (x2).

18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

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Version 1.2

Figure 4 j0ki41803
6.

Disconnect the connector of the Fuser Drawer Harness. (Figure 5)

Replacement

(1)

1.

Release the wire harness from the clamp.

Figure 5 j0ki41804
7.

Figure 6 j0ki41805

Remove the IH Driver PWB. (Figure 6)


(1)

Remove the screws (x4).

(2)

Remove the IH Driver PWB.

To install, carry out the removal steps in reverse order.

REP 18.5.1 MOB ADC Assembly


Parts List on PL 18.8
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

2.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

Figure 2 j0ki40807
5.

Remove the Plate. (Figure 3)

Remove the Drum Cover. (Figure 1)

(1)

Remove the screws (x6).

(1)

Remove the screws (x2).

(2)

Remove the Plate.

(2)

Open the Drum Cover up to the position in the figure.

(3)

Remove the Drum Cover.

Figure 3 j0ki40813
Figure 1 j0ki40806

6.

Remove the Plate. (2270/3370: Figure 4) (4470/5570: Figure 5)


(1)

3.

Open the L/H Cover Unit.

4.

Remove the Front Cover together with the Inner Cover. (Figure 2)
(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

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Release the hooks (x2) and remove the Plate.

18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

7.

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Version 1.2

Figure 4 j0ki41828

Figure 6 j0ki41831

Figure 5 j0ki41822

Figure 7 j0ki41823

Remove the Process 2 Fan and Duct. (2270/3370: Figure 6) (4470/5570: Figure 7)

8.

[2270/3370]:

(1)

Release the wire harness from the clamp.

Remove the Plate. (Figure 8)

(2)

Disconnect the connector.

(1)

(3)

Remove the screw.

(4)

Remove the Process 2 Fan and Duct.

Remove the Plate in the direction of the arrow.

Figure 8 j0ki41829
9.

Figure 10 j0ki41825

Disconnect the connector. (Figure 9)

Replacement

(1)

1.

Disconnect the connector.

To install, carry out the removal steps in reverse order.

Figure 9 j0ki41824
10. Remove the MOB ADC Assembly. (Figure 10)
(1)

Remove the screw.

(2)

Remove the MOB ADC Assembly.

Version 1.2

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18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

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Version 1.2

REP 18.6.1 (SCC) HVPS (Deve/BCR)


Parts List on PL 18.6a/PL 18.6b
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

2.

Remove the following parts:

Waste Box (PL 8.2)

Right Cover (PL 19.3)

Remove the Tie Bar. (Figure 1)


(1)

Remove the screws (x4).

(2)

Remove the Tie Bar.


Figure 2 j0ki41808
4.

Remove the Box Holder. (Figure 3)


(1)

Remove the screws (x4).

(2)

Remove the Box Holder.

Figure 1 j0ki41807
3.

Disconnect the connectors (x2). (Figure 2)


(1)

Remove the cable band.

(2)

Disconnect the connectors (x2).


Figure 3 j0ki41809
5.

[2270/3370]:
Remove the HVPS (Deve/BCR). (Figure 4)
(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Hold onto the tabs (x2) of the Bracket and pull out the HVPS (Deve/BCR) in the direction of the
arrow.

Figure 4 j0ki41830
6.

[4470/5570]:
Remove the HVPS (BCR). (Figure 5)
(1)

Disconnect the connector.

(2)

Remove the screws (x2).

(3)

Pull out and remove the HVPS (BCR).

Figure 5 j0ki41810

Replacement
1.

To install, carry out the removal steps in reverse order.

Version 1.2

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2010/08
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18 Electrical

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


18 Electrical

2010/08
4-122

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 19.2.1 Top Cover


Parts List on PL 19.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands.
1.

2.

Remove the following parts:

Drum (Y, M, C, K) (REP 8.1.1)

Toner Cartridge (Y, M, C, K) (PL 5.1)

Waste Box (PL 8.2)

IBT Belt Cleaner Assembly (REP 6.1.1)

Tension Lever (PL 6.1)

Figure 2 j0ki40807
5.

Remove the Front Left Cover and the Exit Front Cover. (Figure 3)

Remove the Drum Cover. (Figure 1)

(1)

Remove the screw.

(1)

Remove the screws (x2).

(2)

Remove the Front Left Cover in the direction of the arrow.

(2)

Open the Drum Cover up to the position in the figure.

(3)

Remove the Exit Front Cover.

(3)

Remove the Drum Cover.

Figure 3 j0ki41903
Figure 1 j0ki40806
6.
3.

Open the L/H Cover Unit.

4.

Remove the Front Cover together with the Inner Cover. (Figure 2)
(1)

Remove the screws (x6).

(2)

Remove the Front Cover together with the Inner Cover.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Remove the Paper Weight. (Figure 4)


(1)

2010/08
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Release the hook and remove the Paper Weight.

19 Cover

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


19 Cover

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Version 1.2

REP 19.3.1 Rear Lower Cover


Parts List on PL 19.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the following parts:

2.

7.

Control Unit Connector Cover (PL 19.3)

Rear Upper Cover (PL 19.3)

MCU Cover (PL 19.3)

Disconnect the connector. (Figure 1)


(1)

Figure 4 j0ki41904

Filter Cover (PL 19.3)

Disconnect the connector.

Remove the Top Cover. (Figure 5)


(1)

Remove the screw.

(2)

Remove the Top Cover.

Figure 1 j0ki41901
3.

Figure 5 j0ki41905

Replacement
1.

To install, carry out the removal steps in reverse order.

Remove the Rear Lower Cover. (Figure 2)


(1)

Remove the screws (x3).

(2)

Remove the Rear Lower Cover.

Figure 2 j0ki41902

Replacement
1.

To install, carry out the removal steps in reverse order.

Version 1.2

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2010/08
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19 Cover

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


19 Cover

2010/08
4-126

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 35.2.1 (SCC) Control Unit


Parts List on PL 35.2
Removal
NOTE: Backup the data before replacing the PWB. (ADJ 35.2.1) When restoring the data, first download
the backup and then perform the firmware upgrade. (ADJ 35.1.1)

WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
CAUTION
Figure 1 j0ki91051

Do not get yourself hurt by a soldered part on the back of the PWB.
NOTE: Do not replace the MCU PWB, BP PWB, and NVM MF PWB on the ESS PWB at the same time
because they contain information such as Billing.

4.

Remove the HDD. (Figure 2)


CAUTION

NOTE: When replacing the NVM PWB, make sure to perform "Clear User Area" to output the address list
and check that it is cleared before proceeding.

To prevent damage, make sure you adhere to the order of removal.


(1)

Release the hook and disconnect the connector.

How to Backup:

(2)

Release the hook and remove the HDD in the direction of the arrow.

Request for the customer to perform backup using CWIS or Easy Admin.

How to Clear User Area:

Enter the UI Diag and select "System Settings" tab -> [Common Service Settings] ->
[Maintenance / Diagnostics] -> [Initialize NVM] -> [Sys-USER] -> [Start].

NOTE: When installing the NVM PWB, perform "Clear User Area", output the all addresses in the
address list, and check that there is no user data.
1.

Remove the Control Unit Connector Cover. (PL 19.3)

2.

Disconnect all cables connected to the Control Unit.

3.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle and pull out the Control Unit.

Figure 2 j0ki43501
5.

[2270/3370]:
Remove the GAP PWB. (Figure 3)

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(1)

Remove the screws (x2).

(2)

Remove the GAP PWB.

(3)

Remove the Spacer Screws (x2).

35 ESS

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


35 ESS

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Version 1.2

Figure 5 j0ki43504

Figure 3 j0ki43502
6.

Remove the NVM PWB and cover. (Figure 4)

8.

Replace the NVM PWB.

(1)

9.

If there are any extension options on the ESS PWB, make sure to move all of them to the new ESS
PWB.

Release the hooks (x2) and remove the NVM PWB and cover.

10. Restore the machine to its original state.


11. Plug in the power plug and turn ON the power switch.
12. Fault Code [124-324: Billing Mismatch] will appear.
13. Enter UI Diag "Machine ID / Billing Data".
14. Follow the steps in "Machine ID / Billing Data" to match the Billing.
15. Enter DC131 "NVM Read/Write" and enter all the NVM values described in the NVM List that comes
with the machine

Figure 4 j0ki43503

WARNING
To prevent the battery from short circuiting, never remove the cover unless the cover has to
be replaced.
Reference: Remove the NVM PWB together with the cover. (PL 35.2 Item 20)
NOTE: If the NVM ALL Clear is required, perform ADJ 35.3.2 Special Booting for complete NVM
initialization (return it to the default factory shipment state) or perform NVM initialization.
7.

Separate the NVM PWB from the cover. (Figure 5)

REP 51.1.1 DADF


Parts List on PL 51.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Loosen the screws (x2) and disconnect the connector. (Figure 1)


(1)

Disconnect the connector.

Figure 2 j0ki45106

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Install the DADF. (Figure 3)


(1)

Insert the tabs of the Counter Balance into the grooves of the installation holes.

Figure 1 j0ki91096
2.

Remove the DADF. (Figure 2)


(1)

Tilt the Counter Balance in the direction of the arrow and remove it from the installation holes.

Figure 3 j0ki91094

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

3.

Perform the DADF Original Detection Correction when replacing the DADF. (Refer to ADJ 51.1.3
DADF Original Detection Correction.)

2010/08
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51 DADF

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


51 DADF

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

REP 51.1.2 DADF Platen Cushion


Parts List on PL 51.1
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: The DADF Platen Cushion is pasted on with double sided adhesive tapes.
1.

Peel off the DADF Platen Cushion. (Figure 1)


(1)

Remove the DADF Platen Cushion.

Figure 2 j0ki91095

Figure 1 j0ki45107

Replacement
1.

Paste on the DADF Platen Cushion. (Figure 2)


(1)

Place the DADF Platen Cushion on the Platen Glass.

(2)

Set the gap between the Regi Guide and Platen Guide.

(3)

Slowly lower the DADF and press it onto the DADF Platen Cushion.

REP 51.2.1 DADF Front Cover

REP 51.2.2 DADF Rear Cover

Parts List on PL 51.2


Removal

Parts List on PL 51.2


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Open the Top Cover.

1.

2.

Open the DADF.

(1)

Open the Top Cover.

3.

Remove the DADF Front Cover. (Figure 1)

(2)

Turn the DADF Document Tray upside down.

(1)

Remove the Tapping Screws (x4).

(2)

Remove the DADF Front Cover.

Turn the DADF Document Tray upside down. (Figure 1)

Figure 1 j0ki45101
Figure 1 j0ki45108

2.

Remove the screws that secure the DADF Rear Cover. (Figure 2)
(1)

Remove the screws (x2).

Replacement
1.

To install, carry out the removal steps in reverse order.

Version 1.2

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51 DADF

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


51 DADF

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

Figure 2 j0ki45102

Figure 4 j0ki45104

3.

Open the DADF.

Replacement

4.

Release the hooks of the DADF Rear Cover. (Figure 3)

1.

(1)

Release the hooks (x2).

Figure 3 j0ki45103
5.

Close the DADF gently.

6.

Remove the DADF Rear Cover. (Figure 4)


(1)

Remove the DADF Rear Cover in the direction of the arrow.

(A)

Hook

To install, carry out the removal steps in reverse order.

REP 51.2.3 (SCC) DADF Feeder Assembly


Parts List on PL 51.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Disconnect the DADF PWB connectors. (Figure 1)


(1)

Disconnect the connectors (x4).

(2)

Remove the Tapping Screw and the Ground Wire.

Figure 2 j0ki45114

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Align the positioning pin of the Base Frame and the hole of the FADF Feeder Assembly. (Figure 3)

Figure 1 j0ki45113
6.

Remove the DADF Feeder Assembly. (Figure 2)


(1)

Remove the Tapping Screw.

(2)

Remove the DADF Feeder Assembly in the direction of the arrow.

Figure 3 j0ki45115
3.

When installing the DADF Feeder Assembly to the Base Frame, check the following A and B.
(Figure 4)
(A)At the front: The Frame of the DADF Feeder Assembly is attached to the positioning pin of the
Base Frame as shown in the figure.
(B)The Bracket of the DADF Feeder Assembly is attached to the support of the Base Frame as
shown in the figure.

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Version 1.2

REP 51.2.4 (SCC) DADF PWB


Parts List on PL 51.2
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Remove the Bracket. (PL 51.2)

3.

Remove the DADF-IIT Cable from the guide of the Base Frame. (Figure 1)

Figure 4 j0ki45116
4.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Chain Link: 955-806

Figure 1 j0ki45117
4.

Disconnect the DADF PWB connectors. (Figure 2)


(1)

Disconnect the connectors (x7).

Figure 2 j0ki45118
5.

Remove the DADF PWB. (Figure 3)

Figure 4 j0ki45120
3.

(1)

Remove the Tapping Screws (x2) and the Ground Wires (x2).

(2)

Remove the Tapping Screws (x2).

(3)

Remove the DADF PWB.

Check the software version. Update the version if an old software is installed in the new PWB.

Figure 3 j0ki45119

Replacement
1.
2.

To install, carry out the removal steps in reverse order.


Switch the ROM on the new PWB with the EEP ROM from the old PWB. (Figure 4)
This is because it stores the alignment value of the DADF.

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Version 1.2

REP 51.3.1 (SCC) Left Counter Balance


Parts List on PL 51.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Left/Right Counter Balance is identified by its spring pressure.

Left Counter Balance: strong spring pressure

Right Counter Balance: weak spring pressure

1.

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

Replacement

6.

Remove the screws that secure the Tie Plate. (Figure 1)

1.

To install, carry out the removal steps in reverse order.

(1)

Remove the Tapping Screw.

2.

(2)

Remove the Ground Plate.

When installing the Left Counter Balance, align the hole of the Left Counter Balance to the
positioning boss of the Frame. (Figure 3)

(3)

Remove the Tapping Screws (x2).

Figure 2 j0ki45122

Figure 3 j0ki45123
Figure 1 j0ki45121
3.
7.

Remove the Left Counter Balance. (Figure 2)


(1)

Remove the Tapping Screws (Large: x2).

(2)

Remove the Left Counter Balance thorough the hole of the Mylar Seal.

Align the Ground Plate to the positioning boss. (Figure 4)

REP 51.3.2 (SCC) Right Counter Balance


Parts List on PL 51.3
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Left/Right Counter Balance is identified by its spring pressure.

Figure 4 j0ki45124

Left Counter Balance: strong spring pressure

Right Counter Balance: weak spring pressure

1.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Remove the DADF. (REP 51.1.1)

3.

Take note of the graduation of the scale. (Figure 1)

Figure 1 j0ki45147
4.

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Remove the Right Counter Balance. (Figure 2)


(1)

Remove the Tapping Screws (Large: x3).

(2)

Remove the right Counter Balance thorough the hole of the Mylar Seal.

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Version 1.2

REP 51.4.1 (SCC) DADF Document Tray


Parts List on PL 51.4
Removal
1.

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Disconnect the connector of the DADF Document Set LED. (Figure 1)


(1)

Remove the Tapping Screw.

(2)

Remove the LED Bracket.

(3)

Remove the wire harness from the hook.

(4)

Disconnect the connector.

Figure 2 j0ki45148

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

If it was replaced, perform checking for DADF Lead-Skew Adjustment. (ADJ 51.1.1)

Figure 1 j0ki45109
4.

Disconnect the connector. (Figure 2)


(1)

Remove the clamp.

(2)

Disconnect the connector of the P/J756.

(3)

Remove the P/J756 wire harness from the Harness Guide.

Figure 2 j0ki45110
5.

Figure 4 j0ki45112

At the front side of the DADF Document Tray, remove the boss of the DADF Document Tray from
the installation hole of the Frame. (Figure 3)
(1)

Position the DADF Document Tray vertically.

(2)

Press the boss of the DADF Document Tray in the direction of the arrow and remove it from the
installation hole.

(3)

Remove the wire harness of the DADF Document Set LED from the groove of the Frame.

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 3 j0ki45111
6.

Pull out and remove the wire harness at the rear side of the DADF Document Tray from the hole of
the Frame. (Figure 4)
(1)

Pull out and remove the wire harness through the hole on the Frame.

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Disassembly/Assembly and Adjustment


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Version 1.2

REP 51.4.2 (SCC) Top Cover

REP 51.5.1 Harness Guide and Wire Harness

Parts List on PL 51.4


Removal

Parts List on PL 51.5


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Remove the DADF Front Cover. (REP 51.2.1)

1.

2.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

6.

Remove the Regi Chute. (REP 51.8.1)

6.

Remove the Regi Chute. (REP 51.8.1)

7.

Open the Top Cover.

7.

Remove the Top Cover. (REP 51.4.2)

8.

Remove the Top Cover. (Figure 1)

8.

Remove the wire harness from the Harness Guide. (Figure 1)

Remove the DADF Front Cover. (REP 51.2.1)

(1)

Remove the Tapping Screw.

(1)

Disconnect the connectors (x2).

(2)

Remove the Stud Bracket.

(2)

Remove the wire harness from the Harness Guide.

(3)

Remove the Top Cover.

Figure 1 j0ki45127
Figure 1 j0ki45126
9.

Replacement
1.

To install, carry out the removal steps in reverse order.

Remove the wire harness from the Harness Guide. (Figure 2)


(1)

Remove the J753 wire harness from the Harness Guide.

Figure 2 j0ki45128
10. Remove the wire harness of the solenoid from the Harness Guide. (Figure 3)

Figure 4 j0ki45130
12. Remove the Harness Guide and the wire harness. (Figure 5)

(1)

Disconnect the connector (Blue).

(1)

Remove the screw.

(2)

Disconnect the connector (White).

(2)

Remove the screw and the Ground Wire.

(3)

Remove the wire harness from the Harness Guide.

(3)

Remove the Harness Guide and the wire harness.

Figure 3 j0ki45129
11. Disconnect the connector. (Figure 4)
(1)

Disconnect the connectors (x4).

Figure 5 j0ki45131

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Hang the J753 wire harness to the hook (A). (Figure 6)


(A)Hook

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Disassembly/Assembly and Adjustment


51 DADF

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Version 1.2

REP 51.5.2 DADF Regi Motor


Parts List on PL 51.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Figure 6 j0ki45132

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

6.

Remove the Regi Chute. (REP 51.8.1)

7.

Remove the Top Cover. (REP 51.4.2)

8.

Remove the Harness Guide and the wire harness. (REP 51.5.1)

9.

Remove the DADF Regi Motor. (Figure 1)


(1)

Remove the spring.

(2)

Remove the screws (x2).

(3)

Remove the DADF Regi Motor.

Figure 1 j0ki45134

Replacement
1.
2.

To install, carry out the removal steps in reverse order.


Install the Belt (A) to the Pulley of the DADF Regi Motor. (Figure 6)
(A)Belt

REP 51.5.3 DADF Feed Motor


Parts List on PL 51.5
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.

Figure 2 j0ki45135

1.

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

6.

Remove the Regi Chute. (REP 51.8.1)

7.

Remove the Top Cover. (REP 51.4.2)

8.

Remove the Harness Guide and the wire harness. (REP 51.5.1)

9.

Turn the DADF Feeder Assembly upside down.

10. Remove the DADF Feed Motor. (Figure 1)


(1)

Remove the spring.

(2)

Remove the screws (x2).

(3)

Remove the DADF Feed Motor.

Figure 1 j0ki45136

Replacement

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

1.

To install, carry out the removal steps in reverse order.

2.

Install the Belt to the Pulley of the DADF Feed Motor. (Figure 2)

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Disassembly/Assembly and Adjustment


51 DADF

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Version 1.2

REP 51.8.1 Regi Chute


Parts List on PL 51.8
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.

Figure 2 j0ki45137

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

6.

Turn the DADF Feeder Assembly upside down.

7.

Remove the Regi Chute. (Figure 1)


(1)

Remove the Tapping Screws (x2).

(2)

Remove the Regi Chute.

Figure 1 j0ki45125

Replacement
1.

To install, carry out the removal steps in reverse order.

REP 51.8.2 Retard Chute

REP 51.9.1 Takeaway Roll

Parts List on PL 51.8


Removal

Parts List on PL 51.9


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Remove the DADF Front Cover. (REP 51.2.1)

1.

Remove the DADF Front Cover. (REP 51.2.1)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Remove the DADF Rear Cover. (REP 51.2.2)

3.

Remove the DADF Document Tray. (REP 51.4.1)

3.

Remove the DADF. (REP 51.1.1)

4.

Open the Retard Chute.

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the Retard Chute. (Figure 1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

(1)

6.

Remove the Regi Chute. (REP 51.8.1)

7.

Remove the Top Cover. (REP 51.4.2)

Remove the Retard Chute in the direction of the arrow.

8.

Remove the Harness Guide and the wire harness. (REP 51.5.1)

9.

Loosen the Belt tension of the DADF Regi Motor. (Figure 1)


(1)

Loosen the screws (x2).

Figure 1 j0ki45133

Replacement
1.

To install, carry out the removal steps in reverse order.


Figure 1 j0ki45138
10. Remove the DADF Regi Motor and the Bracket. (Figure 2)

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(1)

Remove the spring.

(2)

Remove the screws (x2).

(3)

Remove the DADF Regi Motor and the Bracket.

(4)

Remove the Belt.

51 DADF

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


51 DADF

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Version 1.2

Figure 2 j0ki45139
11. Remove the Invert Chute. (Figure 3)

Figure 4 j0ki45141
13. Remove the bearing at the rear. (Figure 5)

(1)

Remove the Tapping Screws (x2).

(1)

Remove the E-Clip.

(2)

Remove the Invert Chute.

(2)

Remove the bearing.

Figure 3 j0ki45140
12. Remove the gear at the rear. (Figure 4)

Figure 5 j0ki45142
14. Remove the Ground Plate at the front. (Figure 6)

(1)

Remove the E-Clip.

(1)

Remove the Tapping Screws (x3).

(2)

Remove the gear.

(2)

Remove the Ground Plate.

Figure 6 j0ki45143
15. Remove the bearing at the front. (Figure 7)

Figure 8 j0ki45145

Replacement

(1)

Remove the E-Clip.

1.

To install, carry out the removal steps in reverse order.

(2)

Remove the bearing.

2.

Install the Belt (A) to the Pulley of the DADF Regi Motor. (Figure 9)
(A) Belt

Figure 7 j0ki45144
Figure 9 j0ki45135

16. Remove the Takeaway Roll. (Figure 8)


(1)

Remove the Takeaway Roll.

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Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


51 DADF

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Version 1.2

REP 51.9.2 Sensor Bracket

REP 51.12.1 Nudger Roll, Feed Roll

Parts List on PL 51.9


Removal

Parts List on PL 51.12


Removal
WARNING

WARNING

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.

Turn OFF the main power switch and unplug the power plug.

Turn OFF the main power switch and unplug the power plug.

1.

Remove the DADF Front Cover. (REP 51.2.1)

1.

Open the Top Cover.

2.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Open the Feed Upper Chute. (Figure 1)

3.

Remove the DADF. (REP 51.1.1)

4.

Remove the DADF Document Tray. (REP 51.4.1)

5.

Remove the DADF Feeder Assembly. (REP 51.2.3)

6.

Remove the Regi Chute. (REP 51.8.1)

(1)

7.

Remove the Top Cover. (REP 51.4.2)

8.

Remove the Harness Guide and the wire harness. (REP 51.5.1)

9.

Remove the Takeaway Roll. (REP 51.9.1)

Release the hook and open the Feed Upper Chute.

10. Remove the Sensor Bracket. (Figure 1)


(1)

Remove the Tapping Screws (x4).

(2)

Disconnect the connector.

(3)

Remove the Sensor Bracket.

(4)

Pull out and remove the wire harnesses (x2) through the hole on the Frame.

Figure 1 j0ki45151
3.

Shift the housing. (Figure 2)


(1)

Figure 1 j0ki45146

Replacement
1.

To install, carry out the removal steps in reverse order.

Release the hook and shift the housing in the direction of the arrow.

Figure 2 j0ki45152
4.

Figure 4 j0ki45154

Remove the housing. (Figure 3)

Replacement

(1)

1.

To install, carry out the removal steps in reverse order.

2.

Install the Nudger/Feed Roll while aligning them as shown in the figure. (Figure 5)

Remove the housing in the direction of the arrow.

Figure 3 j0ki45153
5.

Figure 5 j0ki91100

Remove the Nudger Roll and the Feed Roll. (Figure 4)


(1)

Remove the Nudger Roll.

(2)

Remove the Feed Roll.

3.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Version 1.2

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Chain Link: 955-806

51 DADF

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


51 DADF

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

REP 51.14.1 Retard Roll


Parts List on PL 51.14
Removal
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.
2.

Open the Top Cover.


Open the Retard Roll Cover. (Figure 1)
(1)

Release the hook and open the Retard Roll Cover in the direction of the arrow.

Figure 2 j0ki45150

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.

Figure 1 j0ki45149
3.

Remove the Retard Roll. (Figure 2)


(1)

Remove the Retard Roll.

Chain Link: 955-806

ADJ 1.6.1 Full/Half Rate Carriage Position Adjustment


Parts List on PL 1.6
Purpose
Adjust the position of the Full/Half Rate Carriage.

Adjustment
WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
NOTE: Adjust the position of Full/Half Rate Carriage at the front and rear separately. Only the procedures
for the rear side is described here. The procedures for the front side is the same as for the rear side.
1.

Open DADF or the Platen Cover.

2.

Remove the Platen Glass. (REP 1.2.1)

3.

Remove the Lens Cover. (PL 1.4)

4.

Remove the jig pin from the CCD Lens Assembly. (Figure 1)

Figure 2 j0wa40115
6.

Loosen the set screws (x2) that secure the Pulley at the rear side. (Figure 3)

NOTE: When removing the jig pin, never remove the screws (x4) that secure the Lens Base.
(1)

Remove the screws (x2).

(2)

Remove the jig pins (x2).

Figure 3 j0wa40116
7.

Figure 1 j0ki40145

Position the Half Rate Carriage. (Figure 4)


(1)

Move the Half Rate Carriage to the jig pin insertion position.

(2)

Set the jig pins (x2).


NOTE: Make sure the jig pins are aligned as shown in the figure.

5.

Check that the Pulley at the front side is firmly secured. If the Pulley is loose, tighten the set screws
(x2). (Figure 2)

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(3)

Tighten the screws (x2).

1 IIT

Disassembly/Assembly and Adjustment

Disassembly/Assembly and Adjustment


1 IIT

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Version 1.2
(4)

Remove the screw.

(5)

Set the Tool Pin that was placed at the front side of the Half Rate Carriage to the rear side of
the Full Rate Carriage.

(6)

Tighten the screw.

(7)

Tighten the affixed screws.

Figure 6 j0ki40147
Figure 4 j0ki40146
8.

10. Tighten the set screw that kept the Pulley at the rear side loose. (Figure 7)

Tighten one of the set screws (x2) (either side) that kept the Pulley at the rear side loose. (Figure 5)

Figure 7 j0wa40118
Figure 5 j0wa40117
9.

11. Manually move the Full Rate Carriage to ensure that it moves smoothly.

Secure the cable to the Full Rate Carriage at the rear side. (Figure 6)

12. Restore the Tool Pins to their original states.

(1)

Remove the screw.

13. Restore the Lens Cover Assembly to its original state.

(2)

Set the Tool Pin that was placed at the rear side of the Half Rate Carriage to the front side of
the Full Rate Carriage.

(3)

Tighten the screw.

ADJ 1.6.2 IIT Lead Edge Registration

ADJ 1.6.3 IIT Side Registration

Purpose

Purpose

To adjust the IIT scan timing in the Slow Scan direction and to correct the copy position.

To adjust the IIT scan timing in the Fast Scan direction and to correct the copy position.

CAUTION

CAUTION

Avoid using this procedure when performing the adjustment of the Lead Edge Registration. This
procedure should be performed only when the actual IIT Regi is not appropriate. This is because the IIT
Lead Edge Registration affects the precision of the document size detection, etc.

Avoid using this procedure when performing the adjustment of the Side Registration. This procedure
should be performed only when the actual IIT Regi is not appropriate. This is because the IIT Side
Registration affects the precision of the document size detection, etc.

NOTE: Before performing this procedure, make sure that the IOT Lead Edge Registration is appropriate.
(Refer to ADJ 18.1.1 IOT Side/Lead Edge Registration.)

NOTE: Before performing this procedure, make sure that the IOT Lead Edge Registration is appropriate.
(Refer to ADJ 18.1.1 IOT Side/Lead Edge Registration.)

Check

Check

1.

1.

Load A3 paper into Tray 2.

2.

2.

Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy
mode:

Copy Mode: Black

Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy
mode:

Paper Size: A3

Copy Mode: Black

Reduce/Enlarge: 100%

Paper Tray: Tray 2

No. of copies: 2

Reduce/Enlarge: 100%

No. of copies: 2

Check that the distance between the lead edge of the 2nd copy and the reference line is 10.0mm +/
-1.6mm or the same as the dimension on the Test Chart. (Figure 1)

3.

Check that the distance between the side edge of the 2nd copy is within specified value of 10.0mm
+/-2.1mm or the same as the dimension on the Test Chart. (Figure 1)

Figure 1 j0mf40954
Figure 1 j0mf40955
3.

If the value is not within the specified range, adjust it as follows:

Adjustment

4.

1.

Enter DC131[715-050].

Adjustment

2.

If the value is not within the specified range, adjust it as follows:

Change the value.

1.

1 increment: 0.034mm

2.

Increment of the value:The image moves to the Tail Edge.

1 increment: 0.0846mm

Decrement of the value:The image moves to the Lead Edge.

Increment of the value:The image moves to IN.

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Enter DC131[715-053].
Change the value.

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Decrement of the value:The image moves to OUT.

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Version 1.2

ADJ 1.6.4 IIT Vertical/Horizontal Reduce/Enlarge


Purpose
To correct the horizontal (fast scan)/vertical (slow scan) Reduce/Enlarge ratio for a 100% copy.
CAUTION
Avoid performing this procedure. This procedure should only be performed when the actual IIT
magnification is not correct.
NOTE: Before performing this procedure, make sure that the IOT horizontal/vertical Reduce/Enlarge
ratios are correct.

Check
1.

Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy
mode:

2.

Copy Mode: Black

Document Type: Text/Photo

Paper: A3

Reduce/Enlarge: 100%

No. of copies: 2

Check the 2nd copy for the following:Figure 1


NOTE: Refer to Figures 1 and 2 for this procedure.
(1)

At Horizontal Reduce/Enlarge: (Figure 1)


Check that the distance between the two points is 2001mm or the same as the dimension on
the Test Chart.
If the value is not within the specified range, adjust it as follows:

(2)

At Vertical Reduce/Enlarge: (Figure 2)


Check that the distance between the two points is 3001.5mm or the same as the dimension
on the Test Chart.
If the value is not within the specified range, adjust it as follows:

(Figure 1)

Decrement of the value:Reduction direction

Example of a Vertical Reduce/Enlarge ratio Adjustment


NOTE: This adjustment may cause the following secondary problems:

RGB does not overlap, causing a color shift.

1.

Enter DC131[715-051].

2.

Change the value.

1 increment: 0.1%

Increment of the value:Enlargement direction

Decrement of the value:Reduction direction

Figure 1 j0mf40956
(Figure 2)

Figure 2 j0mf40957

Adjustment
Horizontal Reduce/Enlarge Adjustment
NOTE: This adjustment may cause the following secondary problems:

Deterioration of resolution because of the ASIC digital correction.

1.

Enter DC131[715-702].

2.

Change the value.

1 increment: 0.1%

Increment of the value:Enlargement direction

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ADJ 1.6.5 DADF Original Detection Correction (Size Detection


Auto-Correction)
Purpose
To automatically adjust the original size during DADF scan to the desired original size.
Proceed with this adjustment only after the following operations/events.

The DADF Assy is replaced.

An abnormality is detected after replacing the Regi Roll, Feed Roll and Retard Roll.

A size detection error occurs.

Overview
Using the DADF, continuously scan 3 originals. The NVM Data is automatically corrected based on the
comparison between the Slow Scan Length and the reference value detected by the DADF. The NVM
Data that is corrected is "Size Correction Value for Slow Scan Originals" (Chain Link No. 711-164).
Scanned originals differ according to the market as follows:
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm +/- 0.7mm))
XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm +/- 0.7mm))

Adjustment
1.
2.

Enter UI Diag "ADF Independent Operation (Size Detection Auto Adjust)".


Set 3 documents to be transported in the DADF.
* The size of the fed original differs according to the market.
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm +/- 0.7mm))
XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm +/- 0.7mm))

3.
4.

When the [Start] button is pressed, the DADF starts pulling in the document and the correction value
is calculated. At this point, the message "In progress" appears.
The applicable NVM Data will then be updated. After the operation, the UI screen will be displayed.
However, if this operation results in an NG, the NVM will not be updated and a message indicating
that an NG has occurred will be displayed.

5.

The operation ends when the [Stop] button is pressed.


Status Confirmation Specifications
You may check the following status by using NVM Read after operations.
Table 1

Chain-Link Display Data Name

Reference

711-164

Setting Range=0 to 100


(equivalent to +/-50 increments [+/-5mm]
0.1mm/increment)
Initial Value: 50 (However, there is an adjusted
value set against the initial value when shipped.)

Size Correction Value for Slow Scan


Originals

<Image Quality Restrictions>

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

This operation cannot be terminated (or aborted) halfway through the process and has to be
completed from start to finish regardless of any abnormalities that occur.

In cases where more than 4 originals are loaded in the DADF, this operation will not feed the
originals that are fed after the 4th sheet.

NOTE: If it is still NG after the adjustment, repeat the procedure.

ADJ 1.6.6 UI Touch Panel Origin Point Correction

[Correction method for S104 UI]

Purpose

1.

To align the position of the buttons on the display and the Touch Panel so that the user can select the
contents on the display using the Touch Panel.

Hold down the [0], [1], [3] keys on the Control Panel while turning ON the machine.
The following will appear on the display. (Figure 2)

Perform this adjustment when the UI PWB and the Control Panel are replaced.
NOTE: Any substitute used as a touch pen for this adjustment should have a pointed tip (such as a ball
point pen). Be careful not to damage the surface of the UI.
NOTE: Take note that the Origin Point Correction Method is not the same for W85UI and S104 UI (Large
Color Control Panel).

Adjustment
[Correction method for W85 UI]
1.

Return the Control Panel to its original position. Turn ON the power while holding down the [0], [1],
[3] buttons.
The following appears on the display. (Figure 1)
Figure 2 j0fu40239
2.

Using the Touch Pen, touch the intersections of the vertical and horizontal lines, P1 to P9, in
sequence.
When P1 is pressed, the following is displayed and the buzzer sounds. (Figure 3)

Figure 1 j0mf40959
2.

Using the Touch Pen, touch the intersections of the vertical and horizontal lines, P1 to P9, in
sequence. (Keep the Touch Pen on each point for approx. 1 sec, then proceed to the next point.)
After pressing all the buttons, the machine automatically calculates the difference between the
coordinates and the correction values. This calculation takes approx. 0.1 sec.

3.

After a few seconds, turn the power OFF then ON. The UI may be used after reboot as the data has
been corrected.
NOTE: If power is turned OFF during adjustment, the data before adjustment will be restored.
Complete the whole procedure before turning the machine OFF.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 3 j0fu40240
The same screen is displayed when P2 to P8 is pressed with the Touch Pen.
3.

After pressing P9, Origin Point Correction is carried out and the following screen will appear when
the corrected data has been saved. (Figure 4)

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Version 1.2

Figure 4 j0fu40241
4.

If the correction has failed, the following screen appears. (Figure 5)

Figure 6 j0fu40243
6.

Turn the power OFF.


If correction has failed, repeat Steps 1 to 5 again.
NOTE: When the power is turned ON immediately after turning it OFF, the screen in Figure 5 is
displayed. Therefore, turn the power OFF after adjustment and wait for 1 minute before turning it ON
again.
NOTE: When the Main Switch is turned OFF and is detected by the ON/OFF Monitor, a delay circuit
occurs and the output voltage will be cut off after some time. The time until the cutoff is as follows:
IOT: OFF after 3sec
ESS: OFF after 40sec

7.

Figure 5 j0fu40242
5.

When the Origin Point Correction is complete, the following screen is displayed. (Figure 6)
Press on the 4 circled intersections. (In random order.) A black box will be displayed on the pressed
parts and remains until the next input.
The buzzer sounds when the correction is complete ( ->) Origin Point Correction complete.
The buzzer does not sound if the correction has failed ( ->) Perform correction again.

Return the used Touch Pen to its original position.

ADJ 18.1.1 IOT Lead Edge/Side Edge Registration


Purpose
To print the built-in adjustment test pattern, perform measurements at the specified positions and perform
adjustments to obtain the correct positions.
NOTE: For the independent IIT Regi Adjustment, refer to "DC945 IIT Calibration - Optical Axis
Correction". For the IIT/ADF Skew Adjustment, refer to the IIT/ADF Adjustment Procedures, respectively.

Adjustment
1.

Enter DC129.
Switch to the CE mode and select [System Registration Adjustment] by the following steps.

2.

(1)

Hold down the <0> key for 5 seconds, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and select [Confirm].

(3)

Press the <Log In / Out> button on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Scroll and select [Maintenance / Diagnostics].

(6)

Select [Registration].

(7)

Select [System Registration Adjustment].

Figure 1 j0fu40237
(7)

Select [Adjust] once.


NOTE: Be careful because the adjustment amount would have doubled if you had selected
[Adjust] again.

Perform the following:


(1)

Select [Output Color] of [For All Trays], and then select either [Black & White] or [Color].

(2)

Select [Paper Supply] of [For Individual Trays], and then select the Tray which registration you
want to adjust.

(8)

Specify the Number of Sheets to be printed and select [Print] to print.

(9)

When the screen displays the successful completion message, select [Confirm].

(3)

Select [Adjusted Side] of [For Individual Trays], and then select either [Side 1] or [Side 2].

(4)

Do not change the value in [Lead / Side Registration] of [For Individual Trays] and then select
[Adjust] once.

(10) Check the printout. If the positions are correct, end this adjustment. If they are not, repeat
Steps (6) to (9).

(5)

Specify the Number of Sheets to be printed and select [Print].

(6)

Perform measurements on the printout at the specified positions. (Figure 1)


Lines can be found 10mm from the paper edge for the Lead Regi, and with the LE at the top,
8.5mm from the left edge for the Side Regi. Those are the correct positions, so select [Lead /
Side Registration] of [For Individual Trays] to align the Lead Regi and Side Regi.
Lead Regi Direction A: U indicates narrowing margin, D indicates widening margin.
Side Regi Direction B: R indicates widening margin, L indicates narrowing margin.
<Adjustment amount per step>
Lead Regi Adjustment Step: 0.100mm/step
Side Regi Adjustment Step: 0.106mm/step

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ADJ 18.1.2 Edge Erase Value Adjustment


Purpose
To correct both (Rear/Front) sides and Lead Edge erase values of the image.
NOTE: The IOT Lead Edge/Side Edge Registration must be adjusted.

Purpose
1.

Enter the Diag Mode, then perform "DC131 NVM Read / Write".

2.

Specify a Tray loaded with paper. Make a black copy without using any originals and leaving the
Platen Cover open.

3.

Check that the margins are 4mm at the side and 2mm at both Lead and Tail Edges.

Adjustment
1.

Enter the Diag Mode, then perform "DC131 NVM Read / Write".

2.

Adjust the following NVMs such that the measured value is 4mm at the top, and 2mm at both sides
and Tail Edge.
If the setting value is increased, the erase value increases.
Table 1 NVM List

Chain Link Name

Min Initial Max Step

749-418

SIDE NORMAL ERASE ADJUSTMENT

40

40

255

0.1mm
increments

749-417

TOP NORMAL ERASE ADJUSTMENT

20

20

255

0.1mm
increments

749-419

END NORMAL ERASE SIDE REGI


ADJUSTMENT

20

20

255

0.1mm
increments

3.

After adjustment, make another black copy without using any originals and leaving the Platen Cover
open.

4.

Adjust until the margins are 4mm at both sides and 2mm at both Lead and Tail Edges.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

ADJ 18.2.3 Things to take note when replacing Important


Information Stored Components (ISC)
Purpose
After installation, any data that the customer has registered are very important. To lose or leak the data
would be an unforgivable offence. To gain the trust of customers, it is essential for CE to be
knowledgeable about the name of components that store these data. The CE must also have full
understanding on how to handle these components when replacing them.

Purpose
This product stores important data in the following components. Perform the operation according to the
following procedures.
NOTE:

Japan) Collect/discard components according to the FTO (2-027) that is common to all models.

IBG) Collect/discard components according to the separately pre-determined procedures.

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Table 1

Component
Name

Stored Information

Pre-replacement operation

Post-replacement operation

HDD

1.

2.

3.

Remaining data (the data left behind)

Procedures before servicing

Handling of replaced HDD

Digital data saved in the Folders (*)

Fax polling reserved document data (*)

Unsent Fax/Scan document data (*)

Unprinted Copy/Fax Receive/Print document data


(*)

Data stored in the SMB folder

Font

Form

Logo

Restore data using the tools.

Secure Print (*)

Perform settings according to the reports.

Sample Print (*)

Delay Print (*)

Job template

Instructions

Job log (stored in the HDD)

Debug log

Recipient data in the expanded address book

Image log

Audit log (stored in the HDD)

User information (when the machine is set to store


the user information in the HDD in the Network
Authentication mode and when in the XSA mode)

Account ID (Network Authentication mode and XSA


mode)

JBA data operation log (stored in the HDD)

Deleted data (data that has been deleted but still


physically remain in the HDD. Usually, this is difficult to
recover.)

Temporarily saved image data for Copy/Print/Fax


output.

Temporarily saved scan image data for extraction


from the client PC.

Temporarily saved inputs from the network

HDD spool data

Data that is deleted after it is taken out from a


Folder.

Image data that is deleted after Secure Print/


Sample Print/Delay Print has been completed

Before you bring back the HDD, always notify the


customer. Explain that the removed HDD will be sent to
an FX Recycling Station where it will either undergo the
"Overwriting Process" or the "Destruction Process" in
order to prevent security problems from occurring.

To restore the settings later, print the reports and back


up the data by using tools.
Also, check that the Job in Memory lamp on the panel is
off. If the lamp is on, the stored document data (data with
(*) listed to the left) are erased when the component is
replaced. Ask for the customer's agreement to proceed.

If the customer would like to personally confirm that the


removed HDD is destroyed, destroy the HDD on the spot
(charges applies).

Procedures after servicing

Table 1
Component
Name
2

ESS PWB

Stored Information

Pre-replacement operation

Post-replacement operation

User-settable parameters (IP address)

Folder data

Speed dials

Group dial data

Speed dial classification data

Comments (or FAX Service)

Job memory

Job log

Error log (Fault History, Counters)

DV log/Auditron settings/PV total data/JBA operation log

Version 1.2

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Procedures before servicing


To restore the settings later, print the reports and back
up the data by using tools.

Delete data
If the ESS PWB hardware is operating normally, perform
a special boot (Initialize NVM: Turn ON the power while
holding down "3" + "STOP" + "Power Saver") to delete
data.

Handling of replaced ESS PWB


Always initialize the PWB before bringing it back. Inform
the customer that even if it cannot be initialized at the
customer's machine, it will be done in the FX Recycling
Station, so there will be no security problems.
Procedures after servicing
Restore data using the tools.
Restore settings according to the reports.

Total deletion
Execute "Delete All Data" in the KO mode. This also
initializes the HDD/FMO PWB, etc. other than the NVM.

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Version 1.2

ADJ 18.2.4 Firmware Version Upgrade(FX Only)

<Firmware Download>

Purpose

1.

This procedure is performed to update the machine firmware (ESS, IISS, DADF, FCB, G3B/G4B), or
when reinstallation of the machine firmware is required due to failure of some sort.

Select a compressed file (download data) that is compatible with the printer specifications from the
URL of the TSC, and download it into the desired folder on the PC.

2.

Decompress the downloaded compressed file (download data).

NOTE: Firmware upgrade for Fax Card


1.

2.

When the firmware of the Fax Card is upgraded, the Activity Report that is stored in the Fax Card
will be initialized.

<PJL method (Port 9100: Network)>

1.

Connect the PC to the printer with the LAN cable (Cross).

2.

Turn the power of the PC and the printer ON. Check that the IP Address/Subnet Mask are already
input so that they can communicate with each other.

Before performing the upgrade, print out the Activity Report in advance. After performing the
upgrade, pass the Activity Report to the customer.

When the firmware of the Fax Card is upgraded, the timer that is stored in the Fax Card will be
initialized and it will become unable to gather the billing data (machines with EP-DX).

NOTE: For IOT port settings, check that the SNMP and Port 9100 are enabled and the UDP of the
SMP is running. (Start the CentreWare Internet Services. Select [Properties], [Securities] and
[Enable Port] in this order and insert check mark at the UDP of SNMP.)

For machines with EP-DX, run the "Updated EP-DX Data" after performing the upgrade.
(For the details, refer to FTI3-422 that is common for all machines.)

<Obtaining the Firmware>


Download the Firmware Version Upgrade Tool (FXDLMgr.exe) and the machine Firmware from the
following location when upgrading the machine Firmware.

NOTE: Check that the output destination of the default printer driver at the PC becomes LPT1.
3.

Click to run the Firmware Version Upgrade Tool (FWDLMgr.exe).

4.

Select [Agree] on the Firmware Version Upgrade Tool (License Agreement).

5.

Select the Machine Model from the pull down menu of the Machine Model column on the selection
screen for machine models and files.

6.

Click the downloaded file from the Firmware column on the selection screen for machine models
and files, and click [Next].

URL:http// download.tsc.ksp.fujixerox.co.jp
NOTE: Downloading both software from the web site may take some time (depending on the
environment) because of the file size. Hence, download the software into the PC (PSW) in advance
before visiting the customer.

Select detailed version to display each ROM version in the downloaded file.
7.

NOTE: Required installation environment

OS: Windows95/98/2000/NT4.0 (SP3.0 or later)/XP <PJL method (Port9100: Network)>

NOTE: Check that the output destination of the default printer driver at the PC becomes LPT1.

OS: Windows2000 <DLD method (USB1.1)> DC models can only use USB1.1

CPU: Pentium (100MHz) or higher

Memory: 32MB or higher

Hard disk capacity available: 200MB or higher

8.

NOTE: Connection Cables


499T7773: LAN Cable (Cross 1m)

499T7776: USB Cable (2m)

NOTE: Precautions during installation

Press the Search button on the selection screen on the Printer/MF machine to search for devices
connected to this Network.
The Scope of Search button is for searching in other networks.

9.

Select the connection method between the printer and the PC on the Communication Interface
selection screen, and select [Next]. (Servicing time: Approx. 15min)

The devices that can be specified on the selection screen for Printer/MF machines are displayed in
the Printer/MF machines column. Insert check marks into the checkboxes and select [Next].

10. The Firmware update status appears on the "Updating" screen.


After completion, the results screen appears.
11. Select the [Close] button on the results screen. (Firmware upgrade complete.)

The downloaded data is a compressed file. Decompress the data before downloading them into the
printer.

NOTE: After downloading ends, the IOT will automatically reboot.

Purpose
There are two ways to download the machine Firmware - the DLD method (USB1.1/2.0) and the PJL
method (Port9100: Network).

<DLD method (USB1.1/2.0)>


1.

When downloading by DLD method (USB1.1/2.0), it is necessary to change to the download mode.
When downloading by PJL method (Port9100), no setting at the machine is required.

Remove the USB Port cover for servicing.


Connect the PC to the printer with the USB cable. (Figure 1)

ADJ 18.2.5 Thin Line Correction Mode Adjustment


Purpose
The Thin Line Correction Mode is the mode for correcting the poor reproducibility of 600dpi/1200dpi thin
lines.
Because of the dispersion due to the difference in the machines, thin lines, especially slanted ones, tend
to break up.
When this happens, use the Thin Line Correction Mode to correct it.
NOTE: The Thin Line Correction Mode might cause defects to appear in images when in use.
1.

Interference in the form of banding in ladder images

2.

LPH streaks appearing in high temperature environment

Because of these reasons, keep the adjustment amount as low as possible.

Purpose

Figure 1 j0ki41827

Perform the Thin Line Correction by adjusting the following NVMs.


2.

Turn the machine and the PC ON.

3.

Set the printer to Download Mode.


(1)

Turn the power of the printer ON while pressing down on the [Power Saver] button.

(2)

The progress bar will be displayed on the UI screen for approx. 10 seconds.

(3)

The UI screen will turn completely black for 7 seconds.

(4)

[Download Mode] is displayed on the screen and the system enters the download mode.

1.

749-200 1200 Only Fine Line Correction - 0: OFF (also perform correction for 600dpi), 15: ON (only
perform correction for 1200dpi)

2.

749-202 Thin Line Correction Switch - 0: Thin Line Correction OFF, 1: Thin Line Correction ON.

3.

Thin Line Correction Amount Adjustment

If the Thin Line Correction is also to be performed for 600dpi, use "0". The default value is 15.
The default value is 0.

4.

In case of USB1.1 connection, cancel the opening of "Add/Remove Hardware Wizard".

5.

Click to run the Firmware Version Upgrade Tool (FWDLMgr.exe).

6.

Select [Agree] on the Firmware Version Upgrade Tool (License Agreement).

7.

Select the Machine Model from the pull down menu of the Machine Model column on the selection
screen for machine models and files.

NVM Address

8.

Click the downloaded file from the Firmware column on the selection screen for machine models
and files, and click [Next].

749-204

Thin Line Correction Amount Y Color 200

140~200

749-205

Thin Line Correction Amount M Color 200

140~200

Select detailed version to display each ROM version in the downloaded file.

749-206

Thin Line Correction Amount C Color 200

140~200

Select the connection method between the printer and the PC on the Communication Interface
selection screen, and select [Next].

749-207

Thin Line Correction Amount K Color 200

140~200

9.

Table 1

The recommended value is 160.

11. The Firmware update status appears on the "Updating" screen.


4.

752-006 Thin Line Correction ADC_Switch - 0: OFF, 1: ON.


Although this is normally set as 0 (OFF) during use, if the highlight reproduction is overdone, set this
to 1 (ON).

12. Select the [Close] button on the results screen. (Firmware upgrade complete.)
NOTE: After downloading ends, the IOT will automatically reboot.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Adjustment
Range

Amount of exposure is increased by: 30% for 140, 20% for 160, and 10% for 180. (Default value Adjustment value)/2 = amount of increased exposure in %.

10. The devices that can be specified on the selection screen for Printer/MF machines are displayed in
the Printer/MF machines column. Insert check marks into the checkboxes and select [Next].

Version 1.2

Initial Value

The smaller the value, the more emphasis the thin line gets (amount of exposure is increased).

(Servicing time: Approx. 15min)

After completion, the results screen appears.

Contents

Default value is 0.

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ADJ 18.2.6 LPH Exposure Amount Fine Adjustment

Version 1.2

NOTE: As an overly large adjustment might cause jumps in gradation, make the adjustments as small as
possible.

Purpose

The adjustment amount (%) is not = amount of change in density.

The LPH Exposure Amount Fine Adjustment is the process of adjusting the LPH exposure amount to
correct the uneven density in the Axis Direction that arose due to various causes in the vicinity of the
Drum for each YMCK color individually.

The actual exposure level includes a process that converts the brightness of ADC Sensor Position to
100%.

The LPH Exposure Amount Adjustment can be performed as negative correction within the range of 0 to
-20 (%).

Purpose
1.

LPH Exposure Amount Fine Adjustment ON/OFF Switch Selector


To enable the LPH Exposure Amount Fine Adjustment function, set the following NVM as ON.

Correction Area

Table 2
NVM Names

NVM Address

Contents

Initial Value

Adjustment
Range

Smile Correction Switch

749-201

0: OFF
1: ON

0 or 1

2.

Selection of Correction Method


The LPH Exposure Amount Fine Adjustment can be done by:
(1)

Correcting the density skew in the IN-OUT direction

(2)

Selecting a pre-prepared pattern to perform the correction

(3)

Using custom correction to manually correct the adjustment amount for each area

A combination of the various correction methods can be used. However, the correction cannot go
beyond the 0 to -20 (%) range.
(1)
Figure 1 j0wa41850

When there is density skew from the left to the right of the image, the adjustment amount to
correct that has to be set for each color.

Table 1

Distance from the left of image


(mm)

IN/OUT Density Correction


Corrects the IN-OUT density skew in the axis direction of the photoreceptor.

52

103

154

206

257

308.9

As shown in the figure, the LPH zone is divided into 7 areas by setting the 6 points - from A (leftmost
edge) to G (rightmost edge).
Adjustment is performed at each area to lower the LPH exposure amount until the density is even.
*There are cases where point A or G will lie beyond the image zone. Furthermore, the 154mm mark is the
center of the image.

Setting Range is -20 to 20 (%)


Table 3
Initial Value

Adjustment
Range

NVM Names

NVM Address

In Out Tendency (IN/OUT correction)

749-228

-20~20

749-229

-20~20

749-230

-20~20

749-231

-20~20

Figure 2 j0wa41851

Figure 4 j0wa41853

*Although there is also an adjustment range at the positive side, it only involves reducing the
brightness at the IN side or the OUT side and therefore will not have any correction that goes
above 100%.
(2)

Pattern Selection Correction


If you have elected to perform correction based on Pattern Selection, select the Pattern 1~6
and Level 1~6 that is most suitable for the density correction from the following figure.
The selected Pattern and Level are reflected as LPH Brightness Correction by changing the
following NVMs.
As there are separate NVMs for each color, they can each be corrected independently.

Figure 5 j0wa41854
Table 4
Initial Value

Adjustment
Range

1~6

1~6

749-234

1~6

749-235

1~6

NVM Names

NVM Address

Correction Pattern (Pattern Selection)

749-232
749-233

Figure 3 j0wa41852

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Table 5
NVM Names

NVM Address

Correction Level

Initial Value

Adjustment
Range

749-236

1~6

749-237

1~6

749-238

1~6

749-239

1~6

NOTE: Take note that "0,5" for Pattern means "Disabled" and "1" for Level means "No
correction".
(3)

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Custom Correction
If you have elected to perform density correction by custom correction, you must input the
required adjustment amount for the correction of every area into the NVM for each YMCK
color.

Version 1.2
NOTE: The above 3 types of correction can be used in combination. However, the total amount
of exposure adjustment for these Smile Corrections are restricted to be within 0 to -20%.
[Sum of Correction 0~20%] = [IN-OUT Adjustment Amount %] + [Pattern Selection Adjustment
Amount %] + [Custom Adjustment Amount %]
If the total from the 3 corrections add up to less than -20%, it will be uniformly limited to -20%
If it is larger than 0%, then it will be uniformly limited to 0%.
The above are the restrictions that apply to the exposure amount correction and correction by
Smile Correction function.
However, within the actual machine, after the exposure amount correction by Smile Correction,
it will enter another process to calibrate the exposure at the ADC Sensor Position to be 100%.
As a correction is applied to the exposure amount after a Smile Correction, the exposure
amount in the vicinity of 114 to 144mm from the left of the image becomes 100%, while it is
relatively higher or lower for the rest of the positions.
Reference sample

Be careful as only negative correction can be performed for density correction.


Table 6
Initial Value

NVM
Names

NVM Address Contents

Custom
Correction
Value

749-240~246
749-247~253
749-254~260
749-261~267

R/E (%) within Y


Pulse Width
M
Variable
C
Range
K

Adjustment
Range

-20~20

-20~20

-20~20

-20~20

*The NVM Addresses correspond in ascending order to ABCDEFG.


*Although there is also an adjustment range at the positive side, the brightness will saturate at
100%. The positive correction of up to the 100% range will only be applied when the exposure
amount has been corrected towards the negative side at IN-OUT Density Correction or Pattern
Selection Correction.

Figure 6 j0wa41855

As shown in figure B, the control is such that the final exposure at the ADC Sensor Position
becomes 100%.
By this, the exposure amount that was corrected by Smile Correction (figure A) is corrected
again until it is at the actual output level (figure B).
(The figures are the exposure models when Pattern 1, Level 4 correction have been
performed)

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Version 1.2

ADJ 35.1.1 Firmware Version Upgrade (Firmware Update Service


System) (FX Only)

ADJ 35.2.1 Backup/Restore (Recovery)/Reproduce

This Kit is not available for IBG region.

Backup/Restore should be performed in the following cases.

Purpose
Table 1
No. Application

Purpose

When the Firmware has been upgraded

Restores the Firmware to the state before the


upgrade in cases where you want to revert the
Firmware to its previous version for some reason
(such as the operation becoming unstable).*

When the HDD or NVM PWB is


malfunctioning

Restores the settings to the state when it was backed


up. This reduces the operation time that is required
for environmental recovery.

When identifying the cause of a difficult


problem

Reduces the operation time that is required for


environmental recovery by temporarily saving the
current settings before initializing the HDD/NVM to
identify the cause of a failure.

The backup can be stored in the machine built-in HDD or in a USB memory (service tool).

Preparation

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Before performing backup into a USB memory, create a folder named "backup" in the USB memory.

Make sure you print the Configuration Report before performing the operation.

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NOTE: As the procedure differs by case as follows, make sure you are performing the required
procedure.

5.

Table 2

Version 1.2
When the confirmation message: "Are you sure you want to restore the backed up files from the
hard disk?" is displayed, select [Yes] to start the restoration. At this time, the following message will
be displayed.
Restoring backed up files from the hard disk...

No. Backup/Restore Cases

Reference

The machine will reboot automatically after the files have been restored.

Backup to HDD

Go to Procedure
A.

The software will be upgraded after the reboot.

Restore from HDD

Go to Procedure
B.

Restore from HDD using special booting (such as when the UI screen is not
displayed)

Go to Procedure
C.

Backup to USB memory

Go to Procedure
D.

Procedure C (Restore from HDD using special booting)

Restore from USB memory

Go to Procedure
E.

2.

Turn ON the machine while pressing the [Energy Saver], [Stop], and [5] buttons.

3.

The restore process will then run automatically, "HDD Initialization, Restore HDD Settings, Restore
NVM Setting Data" are performed, and the machine reboots automatically once the process is
completed.

4.

Next, the Firmware download starts and the machine reboots automatically after it has completed.

5.

Verify that the machine has been restored to its original state and that copying is possible.

Restore from USB memory using special booting (such as when the UI screen is Go to Procedure
not displayed)
F.

Cloning (in customer mode)

Go to Procedure
G.

Do not switch off the power until the default screen is displayed.
6.

When the restore has completed successfully, the machine will reboot and then enter the Download
Mode. The screen at this time will display "Download Mode" just like when downloading the
Firmware via Port9100/USB connection.

7.

When the process has completed successfully, the machine reboots automatically.

1.

Turn OFF the machine.

Backup/Restore to USB Memory

Backup/Restore to HDD

Backup/Restore to USB Memory is used in the following cases.

Procedure A (Backup to HDD)


1.

Open the "Job Status" screen and check that there are no jobs being executed or in the queue.

Before replacing the HDD.

2.

Disconnect the Network Cable and the Fax line.

3.

Enter the UI Diag and select the "System Settings" tab -> [Common Service Settings]
[Maintenance / Diagnostics] -> [Back Up Files / Restore Files] on the second page.

If the HDD replacement is still a few days away, backup the data and ask the customer to save it in
their PC as a safety precaution. (At this time, explain to the customer why the data is being backed
up and that the CE is not allowed to take back the customer information. )

4.

Select [Back Up Files] > [File Storage Location], then [Hard Disk], and select [Start].

Procedure D (Backup to USB memory)

5.

When the confirmation message: "Are you sure you want to make a copy of the files and save them
in the hard disk?" is displayed, select [Yes]. The backup starts and the message: "Backing up files to
the hard disk..." is displayed.

1.

6.

7.

->

Turn OFF the machine, connect the USB Memory to the Fax Board, and then turn ON the machine.
NOTE: As the Fax Cable is disconnected, the message "A fault or an error has occurred.
See User Guide for information on fault code 016-214." will be displayed. (Reference message)

When the backup has completed successfully, the message: "File backup operation has
successfully completed." is displayed. Select [Confirm]. Return to the "Back Up Files / Restore Files"
menu screen. The backup will take approx. 2 to 5 minutes.

2.

Check that there are no jobs being executed or in the queue.

3.

Disconnect the Network Cable and the Fax line.

Select [Close], [Exit (Clear Log)], [Yes] in order and the machine will automatically reboot.

4.

Enter the UI Diag and select the "System Settings" tab -> [Common Service Settings]
[Maintenance / Diagnostics] -> [Back Up Files / Restore Files] on the second page.

This completes the backup operation.

->

Upgrade the Firmware or perform other operations.

5.

Select [Back Up Files] >[File Storage Location], then [USB Memory], and select [Start].

After the operation, go to the following to restore the backup data if needed.

6.

When the confirmation message: "Are you sure you want to make a copy of the files and save them
in the USB memory?" is displayed, select [Yes]. The backup starts and the message: "Backing up
files to the USB memory..." is displayed. The backup will take approx. 5 to 7 minutes.

7.

When the backup has completed successfully, the message: "File backup operation has
successfully completed. Switch off the machine power and wait until this screen disappears. Then
pull out the USB memory." is displayed. Turn OFF the machine.

8.

Disconnect the USB Memory and connect the Fax Cable.

9.

If necessary, copy the whole "backup" directory into the customer's PC and request that they keep it
safe.

If the UI screen does not start up after the operation, restore by referring to "Restore from HDD
using special booting".
Procedure B (Restore from HDD)
1.

Open the "Job Status" screen and check that there are no jobs being executed or in the queue.

2.

Disconnect the Network Cable and the Fax line.

3.

Enter the UI Diag and select the "System Settings" tab -> [Common Service Settings]
[Maintenance / Diagnostics] -> [Back Up Files / Restore Files] on the second page.

4.

Select [Restore Backed Up Files] > [File Storage Location], then [Hard Disk], and select [Start].

->

After that, delete the backup data that is stored in the USB Memory.

If the UI screen does not start up after the operation, restore by referring to "Restore from USB Memory
using special booting".
Procedure E (Restore from USB Memory)
1.

3.

At the master device, perform the same Network Settings > Enable Port settings as those in the
target clone machine. If there are any differences, the related settings will not be not cloned.

4.

From the client, connect to the master device via CWIS.

5.

Select [Properties] tab > General Setup > Cloning. (Figure 1)

Turn OFF the machine, connect the USB Memory to the Fax Board, and then turn ON the machine.

2.

Open the "Job Status" screen and check that there are no jobs being executed or in the queue.

3.

Disconnect the Network Cable and the Fax line.

4.

Enter the UI Diag and select the "System Settings" tab -> [Common Service Settings]
[Maintenance / Diagnostics] -> [Back Up Files / Restore Files] on the second page.

->

5.

Select [Restore Backed Up Files] > [File Storage Location], then [USB Memory], and select [Start].

6.

When the confirmation message: "Are you sure you want to restore the backed up files from the
USB memory?" is displayed, select [Yes]. The restore starts and the following message is
displayed.
Restoring backed up files from the USB memory...
The machine will reboot automatically after the files have been restored.
The software will be upgraded after the reboot.
Do not switch off the power until the default screen is displayed.

7.

The restore process will complete in approx 4 minutes, after which the machine will automatically
reboot and enter the Download Mode. The screen at this time will display "Download Mode" just like
when downloading the Firmware via Port9100/USB connection.

8.

After the series of processes have completed and it has rebooted normally, turn OFF the machine.

9.

Disconnect the USB Memory, turn ON the machine, and check that copying is possible.

Figure 1 j0ki40004
6.

Right click on "Cloning.dat" under [Cloning Instructions] and download it to the PC.

7.

Access the target clone machine, and then select [Properties] tab > General Setup > Cloning.

8.

Click [Browse] in the "Install Clone File", select the "Cloning.dat" that was imported in step 6, and
then click [Install].

Procedure F (Restore from USB Memory using special booting)

9.

Wait while the setting information is being copied into the target clone machine.

1.

Turn OFF the machine and connect the USB Memory to the Fax Board.

10. Verify that the setting information has been copied in the target clone machine.

2.

Turn ON the machine while pressing the [Energy Saver], [Stop], and [7] buttons.

3.

The restore process will then run automatically, "HDD Initialization, Restore HDD Settings, Restore
NVM Setting Data" are performed, and the machine reboots automatically once the process is
completed.

10. When upgrading the Firmware, perform Backup to USB Memory again after the upgrade has
completed.
11. Turn OFF the machine, remove the USB Memory, and then connect the Fax Cable.

4.

Next, the Firmware download starts and the machine reboots automatically after it has completed.
Verify that the machine has been restored to its original state and that copying is possible.

Procedure G (Cloning)

Purpose
Although this is not a CE function, this can reduce the environmental settings workload when performing
a mass-installation service. It is also a useful backup/restore function that a customer can use.
Only items that can be set with CWIS can be cloned.
1.

Designate one machine as the master device and perform settings as normal via "Control Panel/
CWIS," etc. Check the settings under Network Settings > Enable Port.(This section cannot be
copied)

2.

Perform network settings for the target clone machine according to the "Installation Order".
(IP Address, Subnet Mask, and Gateway Address)

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ADJ 35.3.1 Parts Condition Assessment by ESS Status LED


Purpose
Assessment on the condition of the parts and the condition of the ESS PWB can be done based on the
ON/OFF states of the 8 LEDs on the ESS PWB. To check the condition of an error where no Error Code
is displayed, check the LED display on the ESS PWB.
As the device that can be connected differs depending on the board, it does not always neccesarily mean
that diagnostic is possible. In the following table, items that are installed as features are marked with "O".

Purpose
1.

Turn the power switch OFF, make sure that the screen display turns OFF, then turn the main power
switch OFF.

2.

Unplug the power cord from the outlet.

3.

Remove the Rear Right Cover.

4.

Remove the Blind Board of the ESS.

5.

Plug in the power cord, turn ON the main power switch, then turn ON the power switch.

Check
Check the LED ON/OF states and refer to the following table.

Figure 1 j0ki61019

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

LED legend - O: ON, X: OFF


Table 1
Main Unit
Upper

Main Unit
Lower

Long
Boot
Usual
Diagnosti Diagnosti
c
ChainLink
c

Number 7,6,5,4

3,2,1,0

State/Condition

Related HW

Failure Location/Details

0xff

O,O,O,O

O,O,O,O

Initial state at Power ON

ESS

Not all are ON: Failure at power source? Failure at O


ASSY?

0x01

X,X,X,X

X,X,X,O

Interrupt vector setting completed

ESS

ON: ESS Error

0x02

X,X,X,X

X,X,O,X

EBC (ROM Controller) initialization completed

ESS

ON: ESS Error

0x03

X,X,X,X

X,X,O,O

Reserved (ON)

0x04

X,X,X,X

X,O,X,X

Reserved (ON)

0x05

X,X,X,X

X,O,X,O

D-Cache zero clear

ESS

ON: ESS Error

0x06

X,X,X,X

X,O,O,X

Reserved (OFF)

0x07

X,X,X,X

X,O,O,O

DDR output buffer is enabled


Software wait processing

ESS

ON: ESS Error

O
O

0x08

X,X,X,X

O,X,X,X

DDR Controller usual initialization start

ESS

ON: ESS Error

0x88

O,X,X,X

O,X,X,X

Recovery processing from CPU OFF start

ESS

ON: ESS Error

0xF0

O,O,O,O

X,X,X,X

DDR initilization has failed

RAM

Blinking: RAM Error

0xC3

O,O,X,X

X,X,X,X

Save data check error

RAM

Blinking: RAM Error

0x09

X,X,X,X

O,X,X,O

DDR initialization has completed

RAM

ON: RAM Error

0x0A

X,X,X,X

O,X,O,X

I-Cache/D-Cache is disabled

ESS

ON: ESS Error

0x0B

X,X,X,X

O,X,O,O

CPU internal register setting

ESS

ON: ESS Error

0x90

O,X,X,O

X,X,X,X

DDR memory write check

RAM

ON: RAM Error

0xF0

O,O,O,O

X,X,X,X

DDR R/W test has failed

RAM

Blinking: RAM Error

0x0C

X,X,X,X

O,O,X,X

DDR memory read check & zero clear has completed

RAM

ON: RAM Error

0x0D

X,X,X,X

O,O,X,O

Copy to memory for Panbug program (TEXT portion)

ROM/RAM

ON: ROM/RAM Error

0x0E

X,X,X,X

O,O,O,X

Copy to memory for Panbug program (BASE portion)

ROM/RAM

ON: ROM/RAM Error

0x0F

X,X,X,X

O,O,O,O

FPU register test has completed

ESS

ON: ESS Error

0 x 10""

X,X,X,O

X,X,X,X

Jump preparation to C-Code has completed

ESS

ON: ESS Error

0x24

X,X,O,X

X,O,X,X

Standard RAM diagnostic start

RAM

ON: Standard RAM Error

116-315

0x25

X,X,O,X

X,O,X,O

Standard RAM diagnostic complete

0x26

X,X,O,X

X,O,O,X

Extension RAM diagnostic start

RAM

ON: Extension RAM Error

116-316

0x27

X,X,O,X

X,O,O,O

Extension RAM diagnostic complete

0x28

X,X,O,X

O,X,X,X

Standard ROM diagnostic start

ROM

ON: Standard ROM Error

116-317
016-336

NVM/ESS

ON: NVRAM Error

116-323

ROM/RAM

ON: ROM/RAM Error

116-317

0x29

X,X,O,X

O,X,X,O

Standard ROM diagnostic complete

0x2a

X,X,O,X

O,X,O,X

NVRAM diagnostic start

0x2b

X,X,O,X

O,X,O,O

NVRAM diagnostic completed

0x30

X,X,O,O

X,X,X,X

Transition from MiniOS to CORE (DIAG) start

0x31

X,X,O,O

X,X,X,O

Transition from MiniOS to CORE (DIAG) complete

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Table 1

Number 7,6,5,4

3,2,1,0

State/Condition

Related HW

Failure Location/Details

Long
Boot
Usual
Diagnosti Diagnosti
c
ChainLink
c

0xc1

O,O,X,X

X,X,X,O

BackPlane Disconnect Detection

BP/ESS

ON: BackPlane Connection Error

016-327

0xc2

O,O,X,X

X,X,O,X

UI Cable Disconnect Detection

UI/ESS

ON: UI Cable Connection Error

016-326

0xc3

O,O,X,X

X,X,O,O

MCU Harness Disconnect Detection

MCU/ESS

ON: MCU Harness Connection Error

016-328

0x40

X,O,X,X

X,X,X,X

IO ASIC diagnostic start

ESS

ON: ASIC Error

ESS

ON: ASIC Error

Main Unit
Upper

Main Unit
Lower

0x41

X,O,X,X

X,X,X,O

IO ASIC diagnostic complete

0x42

X,O,X,X

X,X,O,X

Codec ASIC diagnostic start

0x43

X,O,X,X

X,X,O,O

Codec ASIC diagnostic complete

0x44

X,O,X,X

X,O,X,X

Standard FontROM diagnostic start

0x45

X,O,X,X

X,O,X,O

Standard FontROM diagnostic complete

0x46

X,O,X,X

X,O,O,X

Extension FontROM diagnostic start

0x47

X,O,X,X

X,O,O,O

Extension FontROM diagnostic complete

0x48

X,O,X,X

O,X,X,X

SEEP diagnostic start

0x49

X,O,X,X

O,X,X,O

SEEP diagnostic complete

0x4a

X,O,X,X

O,X,O,X

Timer diagnostic start

0x4b

X,O,X,X

O,X,O,O

Timer diagnostic complete

0x4c

X,O,X,X

O,O,X,X

PageMemory diagnostic start

0x4d

X,O,X,X

O,O,X,O

PageMemory diagnostic complete

0x4e

X,O,X,X

O,O,O,X

IITIF diagnostic start

0x4f

X,O,X,X

O,O,O,O

IITIF diagnostic complete

0x52

X,O,X,O

X,X,O,X

RTC diagnostic start

0x53

X,O,X,O

X,X,O,O

RTC diagnostic complete

0x54

X,O,X,O

X,O,X,X

UI Check start

0x55

X,O,X,O

X,O,X,O

UI Check complete

0x56

X,O,X,O

X,O,O,X

Lyra diagnostic start

0x57

X,O,X,O

X,O,O,O

Lyra diagnostic completed

0x58

X,O,X,O

O,X,X,X

USB 1.0 Host diagnostic start

0x59

X,O,X,O

O,X,X,O

USB 1.0 Host diagnostic complete

0x5a

X,O,X,O

O,X,O,X

USB 2.0 Host diagnostic start

0x5b

X,O,X,O

O,X,O,O

USB 2.0 Host diagnostic complete

ROM

ON: ASIC Error

116-380
116-310
016-338
016-339

ROM

ON: ASIC Error

016-341

SEEPROM

ON: SEEPROM Error

116-369
016-351
016-350

ESS

ON: Timer Error

116-364

RAM

ON: RAM Error

016-347

IPS/ESS

ON: IIT/ESS Error

016-315
016-316
016-317
016-318
016-348

RTC

ON: RTC Error

016-342

UI/ESS

ON: ESS/UI Error

016-362

JPEG/ESS

ON: JPEG Card Error

ESS

ON: ESS Error

ESS

ON: ESS Error

016-364
016-371

Table 1
Main Unit
Upper
Number 7,6,5,4

Main Unit
Lower
3,2,1,0

Long
Boot
Usual
Diagnosti Diagnosti
c
ChainLink
c

State/Condition

Related HW

Failure Location/Details

ESS

ON: ESS Error

016-365

HDD/ESS

ON: HDD/ESS Error

016-366
016-367

Torino/ESS

ON: Torino/ESS Error

016-368

Selene/ESS

ON: Selene/ESS Error

016-369

ESS

ON: Standard ROM Error

116-317
016-336

0x5c

X,O,X,O

O,O,X,X

USB 2.0 Device diagnostic start

0x5d

X,O,X,O

O,O,X,O

USB 2.0 Device diagnostic complete

0x5e

X,O,X,O

O,O,O,X

HDD diagnostic start

0x5f

X,O,X,O

O,O,O,O

HDD diagnostic completed

0x62

X,O,O,X

X,X,O,X

Torino diagnostic start

0x63

X,O,O,X

X,X,O,O

Torino diagnostic complete

0x64

X,O,O,X

X,O,X,X

Selene diagnostic start

0x65

X,O,O,X

X,O,X,O

Selene diagnostic complete

0x6e

X,O,O,X

O,O,O,X

Standard ROM diagnostic start

0x6f

X,O,O,X

O,O,O,O

Standard ROM diagnostic complete

0x80

O,X,X,X

X,X,X,X

Energy Saver transition (Standby LowPower)

System

In Energy Saver Mode

0x81

O,X,X,X

X,X,X,O

Energy Saving (LowPower)

System

In Energy Saver Mode

0x82

O,X,X,X

X,X,O,X

Energy Saving (Sleep)

System

In Energy Saver Mode

0x00

X,X,X,X

X,X,X,X

Energy Saving (CPU OFF)

System

In Energy Saver Mode

0x83

O,X,X,X

X,X,O,O

Energy Saver transition (LowPower Sleep)

System

In Energy Saver Mode

0x84

O,X,X,X

X,O,X,X

Energy Saving (SemiLowPower)

System

In Energy Saver Mode

0x85

O,X,X,X

X,O,X,O

Energy Saver transition (Sleep SemiLowPower)

System

In Energy Saver Mode


In Energy Saver Mode

0x87

O,X,X,X

X,O,O,O

Energy Saver transition (SemiLowPower Sleep)

System

0x89

O,X,X,X

O,X,X,O

Energy Saver transition (LowPower Standby)

System

In Energy Saver Mode

0x8A

O,X,X,X

O,X,O,X

Energy Saver transition (Sleep Standby)

System

In Energy Saver Mode

0xff

O,O,O,O

O,O,O,O

VxWORKS boot complete


Usual operation, recovery from Energy Saver state

System

In Usual Operating State

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Version 1.2

ADJ 35.3.2 Special Booting


Purpose
This section contains the explanation for Special Booting.
For special booting that are used during Download Diag / Long Boot Diag and Backup / Restore Settings,
refer to their respective operating procedures.

Purpose
1.

2.

When performing Special Booting starting with the main power in OFF state.
(1)

Turn ON the main power and wait for 10sec.

(2)

Perform Special Booting (Special Key + Sub Power ON) and release the Key when "1/6" is
displayed on the Panel. (If the Special Botting was successful, "BOOT MODE" will be
displayed at the top left of "2/6" screen)

When performing Special Booting starting with the main power in ON state.
(1)

Turn OFF the sub power (UI screen display turns OFF) and wait for 10sec.

(2)

Perform Special Booting (Special Key + Sub Power ON) and release the Key when "1/6" is
displayed on the Panel. (If the Special Botting was successful, "BOOT MODE" will be
displayed at the top left of "2/6" screen)

Figure 2 j0ki61021
If the start-up was successful, "BOOT MODE" will be displayed* at the top left of "2/6" screen.
* This will not be displayed when performing the following Special Bootings.

Download Diag Start Up

Download Mode Start Up

UI Align Mode
Table 1

Operation

Figure 1 j0ki61020
Release the Key when "1/6" is displayed on the Panel.

Special Key

Display during
booting

How to Use

Log Data Initialization Energy Saver + Stop -- BOOT MODE -+1


JOB LOG CLEAR
MODE

Used when the log data has an


error and a Fail such as 116-331
has occured, or when the log data
must be cleared for version
upgrade that involves a large
change in versions.

Energy Saver + Stop -- BOOT MODE -+2


FACTORY INIT
MODE

Used when recovery is not


achieved with Startup by Force
NVM Initialization
(Energy Saver + Stop + 3).
This method can also be used to
resolve the problem - where the
internal clock becomes unstable,
therefore causing all the functions
that use the clock to become
unstable - when the NVM PWB is
initialized with the backup battery
detached. When an initialization is
performed with this method, billing
mismatch etc. Occurs as when the
NVM PWB is replaced.

Complete NVM
Initialization
(return to default
factory shipment
state)

Table 1
Display during
booting

Table 1

Operation

Special Key

Initialize NVM

Energy Saver + Stop -- BOOT MODE -Initializes the NVM of the


+3
NVRAM INIT MODE configuration range (Printer
Settings etc) inside the Controller
by force and starts up.

HDD Forced
Formatting

Energy Saver + Stop -- BOOT MODE -+4


HDD FORMAT
MODE

Restore HDD Backed Energy Saver + Stop -- BOOT MODE -Up File
+5
ANALYSIS 2 MODE
Forced Spool Area
(HDD) Initialization
(for CE)

Energy Saver + Stop -- BOOT MODE -+6


HDD INITIALIZE
MODE

How to Use

Operation

Download Mode Start Energy Saver


Up

Restores the NVM/HDD User


Data within the Controller that was
backed up in the HDD and reboot.

Download Diag Start


Up

Energy Saver + Stop No display


+9

Downloads the diagnostic


program that is stored in the USB
Memory or Firmware Set and
performs detailed check by using
the Long Boot Diag diagnostic
items.

Forced Spool Area


(HDD) Initialization
(for User)

Stop + Start

This special boot mode has been


added so that a customer can also
perform the "Startup by Forced
Spool Area (HDD) Initialization"
(Energy Saver + Stop + 6) like a
CE.

Long Boot Diag Start Energy Saver + Start -- BOOT MODE -Up
LONGDIAG MODE

Performs a more detailed check


than the usual device diagnostic
items at the start up of the
machine.

Forced Polling Mode


Start Up

In cases where Fax documents


cannot be printed, sets the ChainLink Code of Forced Polling and
starts up.

Energy Saver + Start -- BOOT MODE -+1


FORCED POLLING
MODE

Version 1.2

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No display

How to Use
Starts up in Firmware Download
Mode.

After Energy Saver is No display


activated, press and
hold down Start
(approx. 10sec)

After starting up in Download


Mode, press and hold Start
(approx. 10sec) to use the
Firmware that is stored in the HDD
to re-download the Firmware.

UI Align Mode

0+1+3

To align the position of the buttons


on the display so that the user can
select the contents on the display
using the Touch Panel.

If an error, such as 116-324, has


occurred when printing was set to
be performed with the data
spooled to the hard disk and the
machine cannot be started by
turning it OFF then ON, this
initializes the hard disk area in
which the print data is stored
before starting the machine.
Restores the NVM/HDD User
Data within the Controller that was
backed up in the USB Memory
and reboot.

Display during
booting

Re-download
Firmware from HDD

Formats the HDD by force. This


operation resets the HDD to
partitions at factory settings.

Restore USB Backed Energy Saver + Stop -- BOOT MODE -Up File
+7
ANALYSIS 1 MODE

-- BOOT MODE -HDD INITIALIZE


MODE

Special Key

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ADJ 35.3.3 Settings Recovery Tool (Freeware)


Purpose

Version 1.2

Audit log

Machine authentication data (machine, personal certificate, etc. )

Various items in the Configuration Report


CAUTION

The document storage area is not backed up.


4.

Restoration Procedure
(1)

Replace the broken hard disk.

(2)

Change the following Chain-Link Settings (enable restore settings).


Chain-Link 700-529: 0 1 (this will automatically revert to 0 after the restoration)

(3)

Request for the customer to restore the backed up data.


(Use the Settings Recovery Tool to restore the backed up data)

(4)

As the restoration is in progress, the machine status will transition as follows:


i.

Figure 1 j0ki40001
1.

(5)

ii.

After receiving the restoration data, it will automatically reboot.

iii.

The restoration will be performed at startup screen "3/6" and when completed, it will
automatically reboot again.

Check that the usual "Services Home" is displayed on the Panel and end the restoration.
Effect on Service Software
As the restored data is older data, Service Software that uses/refers to the operationally
changed data might exibit the following behaviours.

Overview
The Settings Recovery Tool is a freeware for backing up the data that have been set in the
multifunction device into a PC. This way, you can restore the backed up settings after a hard disk
replacement.

Table 1
Software

Details of Effect

The restoration od backed up settings can be done by changing the system data (Chain-Link) of the
Main Unit after the CE has replaced the hard disk.

ApeosWare Accounting
Service History

All restored job files are re-collected. (Job record is doubled)

Operation Conditions

ApeosWare Accounting
Service Service
Accounting

After the restoration, new jobs will not trigger the collection process as long
as the file number at the machine has not become larger than the job log file
number that had been collected by the Serverless Accounting Service.

CAUTION

2.

The Panel displays "The machine is currently connected to an external equipment" as the
restoration data is being received.

PC

Microsoft(R) Windows(R) 2000 Professional Service Pack 4 English Version

Microsoft(R) Windows(R) XP Professional Service Pack 3 English Version

Microsoft(R) Windows Vista(R) Business Service Pack 1 English Version


Operate using a computer with Intel x86 processor that is running the above OS.

ApeosWare Accounting
When the restored data causes the Main Unit (network accounting) user
Service Output Restriction data to differ from the current data and if user restriction is applied without
going through the AWAS output restriction print service, there might be
cases of restricted users being able to perform unauthorized processes.

Software

3.

Settings Recovery Tool Ver. 1.1.2 or later

Backed Up Data

(6)

Things to Note for Settings Recovery Tool

The following are the data that can be backed up by using the Settings Recovery Tool.

Attributes data of Folders (Folder Name, check Folder Passcode, Delete Files After Retrieval,
Delete Expired Files, Link Job Flow Sheet to Folder)

Speed dial data (Address Book)

Destination data of Web Applications

Job Flow

Stored Programming

Job Log (up to 15,000 items)

Restoring the settings data causes the various logs, addresses, etc. (target backup data)
to be reverted back to what they were at the point of backup (all data recorded after the
backup will be gone).
Other data that will be lost upon restoring the settings data are as follows:
All document data stored in the machine
(Folder documents, Secure Print documents, Fax sending/received documents, etc. )

The backed up settings data can only be restored back to the machine that it originates
from and the software version has to be the same. Whenever the software version has
changed, an option has been added, etc., perform the backup again.

If the PC that is to store the backed up files runs a firewall, it may cause comminucation
error. Add this software to the list of safe programs at the firewall settings.

If this software was installed in a folder that requires a System Administrator Privilege
(%programfile% etc. ) and a user without System Administrator Privilege attempts to run
it, the software may fail to run. In such cases, reinstall this software in a folder that does
not require System Administrator Privilege.

Never turn OFF the machine while it is running back up or restoring settings.

If the machine is being used, it is not possible to run back up or restore settings.

For Microsoft(R) Windows Vista(R) and later, when the software is installed and run from
%programfiles% or %systemroot% folder, the operation log, settings file, and etc. that are
generated during the process might be created in virtualized folders and are not
displayed. Also, even if the file storage destination had been specified during the back up,
there might be cases where the backed up files are not displayed. When they are not
displayed, click the [Compatibility Files] button displayed at the explorer bar. The files in
virtualized folders will be displayed.

Depending on the size of the data, the back up or restore settings process may take more
than 10 minutes.

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Version 1.2

ADJ 51.1.1 DADF Lead-Skew Adjustment


Parts List on PL 51.1
Purpose
To correct the feeding of the original by adjusting the position of the DADF. (DADF Lead-Skew,
Perpendicularity)

Check
1.
2.

3.

Place the Test Chart (499T283) on the DADF.


Make a copy using the following settings in Copy mode.

Color Mode: "Black"

Paper Tray: "A3"

Reduce/Enlarge: "100%"

No. of copies: "3"

Check that the difference in the distance (A and B) between the side and the Edges in the 3 copies
is within 0+/-0.5mm. (Figure 1)

Figure 2 j0ki45105

The DADF moved in direction A. (Figure 3)

Figure 1 j0ku42054

Adjustment
1.

Remove the DADF Rear Cover. (REP 51.2.2)

2.

Adjust the position of the DADF by moving the DADF in direction A or B. (Figure 2)
(1)

Loosen the screws (x3).

(2)

Move the DADF in direction A or B.

(3)

Tighten the screws (x3).

Figure 3 j0ku42044

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The DADF moved in direction B. (Figure 4)

51 DADF

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Version 1.2

ADJ 51.1.2 DADF Side Registration


Parts List on PL 51.1
Purpose
To adjust the original to the proper position (drum shaft direction) on the Platen.
NOTE: The following adjustments must be made before carrying out checking and adjustment.

IOT Side Registation (ADJ 18.1.1)

IIT Side Registation (ADJ 1.6.3)

DADF Lead-Skew Adjustment (ADJ 51.1.1)

NOTE: DADF Side Registration is adjusted using the NVM for every paper width.

Check
1.
2.
Figure 4 j0ku42043
3.

Reinstall the DADF Rear Cover.

4.

After adjustment, perform DADF Side Registration (ADJ 51.1.2) and DADF Lead Edge Registration.
(ADJ 51.1.4).

Place the Test Chart (499T283) such that there is no gap between the chart and the DADF Guide.
Make a copy using the following settings in Copy mode. Take this copy as the original.

1 to 1 Sided mode

Paper Tray: "A3"

Reduce / Enlarge: "100%"

No. of copies: "2"

3.

Mark the output copies 1 and 2 in the order of their output.

4.

Make a Single Fold on the second copy. Check the fold line with the reference line on the Test
Chart. (Figure 1)

Figure 1 j0ku42048
5.

Check that the fold line is within 2.0mm from the reference line. If the value is not specified, carry out
the following adjustment procedure.

6.

Place the Test Chart (499T283) on the DADF facing down with the Test Chart fed from the lead
edge.

7.

Make a copy using the following settings in Copy mode.

2 to 1 Sided mode

Paper Tray: "A3"

8.

Reduce / Enlarge: "100%"

No. of copies: "2"

3.

If it is not within the specified range in Check Step 5, change the NVM value.

Make a Single Fold on the second copy. Check the fold line with the reference line on the Test
Chart. (Figure 2)

By increasing the NVM value, the image moves to the right.

(an increment of 1 in NVM=0.1mm)


4.

Repeat Check Steps 1 to 5 and Adjustment Steps 1 to 3 until the measurement is within the
specified range.

Side 2 Adjustment
1.

Paper Tray: "A3"

Reduce/Enlarge: "100%"

No. of copies: 2

2 Sided: 2 to 1 Sided

2.

Check the Side Regi of the 2 copies with the above-mentioned items in "Check".

3.

If adjustment is required, enter DC131 to perform correction for all sizes, and then adjust each
document size width using the following NVM.
Enter the value to perform correction for all sizes in "NVM: 711-274".

Figure 2 j0ku42048
9.

After adjusting for 1 Sided copies, place Side 1 of the Test Chart face down and make copies using
the following settings to check the Side Registration for 2 Sided copies.

Table 2 Side 2 of 2 Sided mode

Check that the fold line is within 2.0mm from the reference line. If the value is not specified, carry out
the following adjustment procedure.

NVM

Document Width

Document Size

Adjustment

771-274

For all sizes

For all sizes

Side 1 Adjustment

715-057

139.7~148.0mm

A5 SEF, 5.5x8.5" SEF

715-059

182.0~194.0mm

B5 SEF, 16K SEF

Enter DC131 to perform correction for all sizes.

715-061

203.2mm

8x10" SEF, 8x10.5" SEF

Enter the value to perform correction for all sizes in "NVM: 711-272".

715-063

210.0mm

A4 SEF, A5 LEF

715-065

214.9~215.9mm

Letter SEF, Legal SEF, 5.5x8.5" LEF, 8.46x12.4" SEF, 8.5x13"


SEF

1.

Table 1 Side 1 of 1 Sided or 2 Sided mode


NVM

Document Width

Document Size

715-067

254.0~257.0mm

B4 SEF, B5 LEF, 8x10" LEF

711-272

For all sizes

For all sizes

715-069

266.7~267.0mm

16K LEF, 8K LEF, 8x10.5" LEF

715-056

139.7~148.0mm

A5 SEF, 5.5x8.5" SEF

715-071

279.4mm

Letter LEF, 11x15" SEF, 11x17" SEF

715-058

182.0~194.0mm

B5 SEF, 16K SEF

10

715-073

297.0mm

A4 LEF, A3 SEF

715-060

203.2mm

8x10" SEF, 8x10.5" SEF

715-062

210.0mm

A4 SEF, A5 LEF

4.

Enter the value to perform correction for each size in "NVM: 715-057 to 073".

715-064

214.9~215.9mm

Letter SEF, Legal SEF, 5.5x8.5" LEF, 8.46x12.4" SEF, 8.5x13"


SEF

715-066

254.0~257.0mm

B4 SEF, B5 LEF, 8x10" LEF

715-068

266.7~267.0mm

16K LEF, 8K LEF, 8x10.5" LEF

715-070

279.4mm

Letter LEF, 11x15" SEF, 11x17" SEF

10

715-072

297.0mm

A4 LEF, A3 SEF

2.

Enter the value to perform correction for each size in "NVM: 715-056 to 072".

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51 DADF

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51 DADF

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ADJ 51.1.3 DADF Original Detection Correction


(Size Detection Auto-Correction)
Purpose
To automatically adjust the original size during DADF scan to the desired original size.
Proceed with this adjustment only after the following operations/events.

The DADF Assy is replaced.

An abnormality is detected after replacing the Regi Roll, Feed Roll and Retard Roll.

A size detection error occurs.

Overview
Using the DADF, continuously scan 3 originals. The NVM Data is automatically corrected based on the
comparison between the Slow Scan Length and the reference value detected by the DADF. The NVM
Data that is corrected is "Size Correction Value for Slow Scan Originals" (Chain Link No. 711-164).
Scanned originals differ according to the market as follows:
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm +/- 0.7mm))
XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm +/- 0.7mm))

Adjustment
1.
2.

Enter UI Diag "ADF Independent Operation (Size Detection Auto Adjust)".


Set 3 documents to be transported in the DADF.
* The size of the fed original differs according to the market.
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm +/- 0.7mm))
XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm +/- 0.7mm))

3.
4.

When the [Start] button is pressed, the DADF starts pulling in the document and the correction value
is calculated. At this point, the message "In progress" appears.
The applicable NVM Data will then be updated. After the operation, the UI screen will be displayed.
However, if this operation results in an NG, the NVM will not be updated and a message indicating
that an NG has occurred will be displayed.

5.

The operation ends when the [Stop] button is pressed.


Status Confirmation Specifications
You may check the following status by using NVM Read after operations.
Table 1

Chain-Link Display Data Name

Reference

711-164

Setting Range=0 to 100


(equivalent to +/-50 increments [+/-5mm] < 0.1mm/
increment)
Initial Value: 50 (However, there is an adjusted value
set against the initial value when shipped. )

Size Correction Value for Slow


Scan Originals

<Image Quality Restrictions>

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

This operation cannot be terminated (or aborted) halfway through the process and has to be
completed from start to finish regardless of any abnormalities that occur.

In cases where more than 4 originals are loaded in the DADF, this operation will not feed the
originals that are fed after the fourth sheet.

NOTE: If it is still NG after the adjustment, repeat the procedure.

2.

ADJ 51.1.4 DADF Lead Edge Registration


Parts List on PL 1.4
Purpose

If the specified value is

11.5mm and above, increase the NVM value.

8.5mm and below, decrease the NVM value.

(an increment of 1 in NVM=0.1mm)

To adjust the original to the proper position (original feed direction) on the Platen.

3.

As there will be differences in the Regi according to the ratio, adjust the following NVM.

NOTE: The following adjustments must be made before carrying out checking and adjustment.

IOT Lead Edge Registration (ADJ 18.1.1)

IIT Lead Edge Registration (ADJ 1.6.2)

DADF Lead-Skew Adjustment (ADJ 51.1.1)

Repeat the procedure until the value is within the specified range (10+/-1.5mm).

Table 1
NVM

DADF

Speed Color Mode Ratio

B/W Mode Ratio

DC131[711-002]

55mm/sec

300.1~400%

300.1~400%

NOTE: If there is a black line at the Tail Edge for non-standard sizes after Regi adjustment of the Lead
Edge for Side 1 and Side 2, adjust the Tail Edge using 711-142 (Side 1) and 711-143 (Side 2).

DC131 [711-003]

73.3mm/sec

200.1~300%

200.1~300%

DC131 [711-004]

75mm/sec

None

300.1~400%

1 Sided mode
Check

DC131 [711-005]

110mm/sec

150.1~200%

150.1~200%

DC131 [711-006]

146.7mm/sec

100.1~150%

100.1~150%

1.

Place the Test Chart (499T283) such that there is no gap between the chart and the DADF Guide.

DC131 [711-007]

150mm/sec

None

None

220mm/sec

50~100%

50~100%

300mm/sec

25~50%

25~100%

2.

3.

Make a copy using the following settings in Copy mode.

DC131 [711-008]

Color Mode: "Black"

DC131 [711-009]

Paper Tray: "A3"

Reduce/Enlarge: "100%"

No. of copies: "2"

Duplex Mode
Check

1 to 1 Sided mode

1.

Check that the distance between the Lead Edge and the reference value in the second copy is
101.5mm. If it is not within the specified range, adjust to the specified range using the following
procedure. (Figure 1)

2.

Place the Test Chart (499T283) on the DADF with Side 1 facing down with the Test Chart fed from
the tail edge.
Make a copy in the following mode:

Color Mode: "Black"

Paper Tray: "A3"

Reduce/Enlarge: "100%"

No. of copies: "2"

Mode: "2 to 1 Sided"

3.

Check that the distance between the Lead Edge and the reference value in the second copy is
101.9mm. If it is not within the specified range, adjust to the specified range using the following
procedure. (Figure 2)

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51 DADF

Figure 1 j0sr42053

Adjustment
1.

Enter DC131[711-140].

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51 DADF

Figure 2 j0ku42053

Adjustment
1.
2.

Enter DC131[711-141].
Adjust to the specified range (10+/-1.9mm).
If the distance between the Lead Edge and the reference value is

12.0mm and above, increase the NVM value.

8.0mm and below, decrease the NVM value.

(each NVM Step=0.1mm)


3.

Repeat the procedure until the value is within the specified range (10+/-1.9mm).
As there will be differences in the Regi according to the ratio, adjust the following NVM.
Table 2

NVM

DADF

Speed Color Mode


Ratio

DC131[711-016]

55mm/sec

300.1~400%

300.1~400%

DC131 [711-017]

73.3mm/sec

200.1~300%

200.1~300%

DC131 [711-018]

75mm/sec

None

300.1~400%

DC131 [711-019]

110mm/sec

150.1~200%

150.1~200%

DC131 [711-020]

146.7mm/sec

100.1~150%

100.1~150%

DC131 [711-021]

150mm/sec

None

None

DC131 [711-022]

220mm/sec

50~100%

50~100%

DC131 [711-023]

300mm/sec

25~100%

25~100%

B/W Mode Ratio

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Chapter 5 Parts List

5 Parts List
PL 5.3 4470/5570 HVPS (DEVE) ...................................................................................

5.1 Introduction
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5

How to Use the Parts List......................................................................................


Precautions ...........................................................................................................
Plate Composition .................................................................................................
Terminology and Symbols.....................................................................................
Using Parts Navigation..........................................................................................

3
3
4
4
5

5.2 Parts List

21
22

3. DRIVE
PL 3.1 Drive (1/3) ...........................................................................................................
PL 3.2 Drive (2/3) ...........................................................................................................
PL 3.3a Drive 2270/3370 (3/3) .......................................................................................
PL 3.3b Drive 4470/5570 (3/3) .......................................................................................

23
24
25
26

4. NOHAD
PL 4.1 NOHAD Common ...............................................................................................
PL 4.2a NOHAD 2270/3370 (1/3)...................................................................................
PL 4.2b NOHAD 4470/5570 (1/3)...................................................................................
PL 4.3a NOHAD 2270/3370 (2/3)...................................................................................
PL 4.3b NOHAD 4470/5570 (2/3)...................................................................................
PL 4.4a NOHAD 2270/3370 (3/3)...................................................................................
PL 4.4b NOHAD 4470/5570 (3/3)...................................................................................

27
28
29
30
31
32
33

5. DEVELOPMENT
PL 5.1 Development (1/2) ..............................................................................................
PL 5.2 Development (2/2) ..............................................................................................
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PL 6.1
PL 6.2
PL 6.3
PL 6.4

Transfer (1/2) ......................................................................................................


Transfer (2/2) ......................................................................................................
IBT Belt Unit (1/2) ...............................................................................................
IBT Belt Unit (2/2) ...............................................................................................

PL 7.1 Fuser...................................................................................................................
7
8
9
10
11
12
13
14
15
16
17
18
19
20

2. LPH
PL 2.1 LPH (1/2).............................................................................................................
PL 2.2 LPH (2/2).............................................................................................................

6. TRANSFER
37
38
39
40

7. FUSER

1. IIT
PL 1.1 Platen/IIT Cover ..................................................................................................
PL 1.2 W85 Control Panel, Platen Glass .......................................................................
PL 1.3 W85 Control Panel (1/2) .....................................................................................
PL 1.4 CCD Lens Assembly...........................................................................................
PL 1.5 Carriage Cable/Motor..........................................................................................
PL 1.6 Full/Half Rate Carriage .......................................................................................
PL 1.7 IIT Trans PWB and USB Hub PWB (Option) .....................................................
PL 1.8 W85 Control Panel (2/2) .....................................................................................
PL 1.9 S104 Control Panel and Mount...........................................................................
PL 1.10 S104 Control Panel...........................................................................................
PL 1.11 S104 Front Panel ..............................................................................................
PL 1.12 S104 Display Panel...........................................................................................
PL 1.13 IIT Heater/Wing Tray (Option)...........................................................................
PL 1.14 IC Card Reader,Voice Navi(Option)(FX Only) ..................................................

36

34
35

41

8. XEROGRAPHIC
PL 8.1 Xerographic (1/2) ................................................................................................
PL 8.2 Xerographic (2/2) ................................................................................................

42
43

9. TRAY1 FEEDRE/TRAY1
PL 9.1
PL 9.2
PL 9.3
PL 9.4
PL 9.5

Tray 1 Feeder/Tray 1 ..........................................................................................


Tray 1..................................................................................................................
Tray 1 Feeder .....................................................................................................
Tray 1 Feeder Assembly (1/2) ............................................................................
Tray 1 Feeder Assembly 2/2)..............................................................................

44
45
46
47
48

10. TRAY MODULE (3T)/FAX


PL 10.1 Tray Module (3T) ..............................................................................................
PL 10.2 Tray 2/3/4..........................................................................................................
PL 10.3 Tray 2 Feeder Assembly (1/2) ..........................................................................
PL 10.4 Tray 2 Feeder Assembly (2/2) ..........................................................................
PL 10.5 Tray 3 Feeder Assembly (1/2) ..........................................................................
PL 10.6 Tray 3 Feeder Assembly (2/2) ..........................................................................
PL 10.7 Tray 4 Feeder Assembly (1/2) ..........................................................................
PL 10.8 Tray 4 Feeder Assembly (2/2) ..........................................................................
PL 10.9a 2270/3370 Electrical/Fax ................................................................................
PL 10.9b 4470/5570 Electrical/Fax ................................................................................
PL 10.10 Fax (FAXmini) .................................................................................................
PL 10.11 Fax (FAX G4) (FX Only) .................................................................................
PL 10.12 Roller...............................................................................................................
PL 10.13 L/H Cover Assembly .......................................................................................
PL 10.14 Cover ..............................................................................................................

49
50
51
52
53
54
55
56
57
58
59
60
61
62
63

11. TRAY MODULE (TT)


PL 11.1
PL 11.2
PL 11.3
PL 11.4
PL 11.5
PL 11.6
PL 11.7
2010/08
5-1

Tray 2/3/4 Assembly-TT....................................................................................


Tray 2 Assembly-TT..........................................................................................
Tray 3 Assembly-TT..........................................................................................
Tray 4 Assembly-TT..........................................................................................
Tray 4 Paper Feed-TT ......................................................................................
Tray 2/3 Paper Feed-TT ...................................................................................
Tray 2 Feeder (1/2)-TT .....................................................................................

64
65
66
67
68
69
70

Parts List

Parts List
PL 11.8 Tray 2 Feeder (2/2)-TT......................................................................................
PL 11.9 Tray 3 Feeder (1/2)-TT......................................................................................
PL 11.10 Tray 3 Feeder (2/2)-TT....................................................................................
PL 11.11 Tray 4 Feeder (1/2)-TT....................................................................................
PL 11.12 Tray 4 Feeder (2/2)-TT....................................................................................
PL 11.13 Left Cover Assembly-TT .................................................................................
PL 11.14 Tray 2/3/4 Front Support-TT ...........................................................................
PL 11.15 Tray 2/3/4 Paper Size Sensor , Tray 3/4 Lift Gear-TT ....................................
PL 11.16 Drive-TT ..........................................................................................................
PL 11.17 Electrical-TT ....................................................................................................
PL 11.18 Cover , Caster-TT ...........................................................................................

71
72
73
74
75
76
77
78
79
80
81

13. MSI
PL 13.1
PL 13.2
PL 13.3
PL 13.4
PL 13.5

MSI (1/5) ...........................................................................................................


MSI (2/5) ...........................................................................................................
MSI (3/5) ...........................................................................................................
MSI (4/5) ...........................................................................................................
MSI (5/5) ...........................................................................................................

82
83
84
85
86

14. L/H COVER


PL 14.1
PL 14.2
PL 14.3
PL 14.4
PL 14.5
PL 14.6

L/H Cover (1/2)..................................................................................................


L/H Cover (2/2)..................................................................................................
L/H Cover Assembly (1/2) .................................................................................
L/H Cover Assembly (2/2) .................................................................................
Duplex Assembly (1/2) ......................................................................................
Duplex Assembly (2/2) ......................................................................................

87
88
89
90
91
92

15. REGISTRATION
PL 15.1 Registration (1/2)...............................................................................................
PL 15.2 Registration (2/2)...............................................................................................

93
94

17. EXIT/OCT
PL 17.1
PL 17.2
PL 17.3
PL 17.4
PL 17.5
PL 17.6
PL 17.7

Exit 1/OCT,Exit 2...............................................................................................


Exit 1/OCT.........................................................................................................
Exit 2 (1/3).........................................................................................................
Exit 2 (2/3).........................................................................................................
Exit 2 (3/3).........................................................................................................
Side Tray Unit (1/2) (Option) .............................................................................
Side Tray Unit (2/2) (Option) .............................................................................

19. COVER

Version 1.2
PL 19.1 Cover (1/3)........................................................................................................
PL 19.2 Cover (2/3)........................................................................................................
PL 19.3 Cover (3/3)........................................................................................................

112
113
114

35. ESS
PL 35.1 ESS (1/2) ..........................................................................................................
PL 35.2 ESS (2/2) ..........................................................................................................
PL 35.3 ESS Option .......................................................................................................

115
116
117

51. DADF
PL 51.1 DADF Accessory ..............................................................................................
PL 51.2 DADF Cover,PWB ............................................................................................
PL 51.3 DADF Base Frame ...........................................................................................
PL 51.4 Document Tray,Top Cover ...............................................................................
PL 51.5 DADF Motor,Wire Harness ...............................................................................
PL 51.6 DADF Rear Belt,Solenoid .................................................................................
PL 51.7 DADF Front Belt ...............................................................................................
PL 51.8 Regi./Retard/Invert/Out Chute ..........................................................................
PL 51.9 Roll,Sensor Bracket ..........................................................................................
PL 51.10 Document Tray ...............................................................................................
PL 51.11 Top Cover .......................................................................................................
PL 51.12 Upper Feeder..................................................................................................
PL 51.13 Regi. Chute.....................................................................................................
PL 51.14 Retard Chute ..................................................................................................
PL 51.15 Invert Chute ....................................................................................................
PL 51.16 Out Chute .......................................................................................................
PL 51.17 Sensor Bracket ...............................................................................................

118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134

98. Screws
98.1 Screws ...................................................................................................................

135

99. Adjustment/Consumables Area Code List


95
96
97
98
99
100
101

18. ELECTRICAL
PL 18.1 PWB Chassis Unit (1/2) ....................................................................................
PL 18.2a PWB Chassis Unit 2270/3370 (2/2) ................................................................
PL 18.2b PWB Chassis Unit 4470/5570 (2/2) ................................................................
PL 18.3 Electricl-IOT Rear..............................................................................................
PL 18.4 GFI Chassis ......................................................................................................
PL 18.5 Electrical-Front/Right.........................................................................................
PL 18.6a Electrical-Bottom 2270/3370 ...........................................................................
PL 18.6b Electrical-Bottom 4470/5570 ...........................................................................
PL 18.7 Wire Harness ....................................................................................................
PL 18.8 IOT/Tray Heater (Option) ..................................................................................

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2010/08
5-2

102
103
104
105
106
107
108
109
110
111

99.1
99.2
99.3
99.4
99.5
99.6
99.7
99.8
99.9

Paper......................................................................................................................
Environment ...........................................................................................................
Consumables .........................................................................................................
Electrical Adjustment..............................................................................................
Mechanical Adjustment ..........................................................................................
Originals .................................................................................................................
Accessories Related ..............................................................................................
Fax .........................................................................................................................
DMP/Network Functions Related ...........................................................................

137
137
137
138
139
139
140
140
141

5.3 Parts Navigation


Navi 1.1
Navi 2.1
Navi 2.2
Navi 2.3
Navi 2.4
Navi 2.5
Navi 2.6

Full System ......................................................................................................


Processor 1of2.................................................................................................
Processor 2of2.................................................................................................
IIT.....................................................................................................................
3TM..................................................................................................................
DADF ...............................................................................................................
TTM..................................................................................................................

153
153
154
154
155
155
156

5.1.1 How to Use the Parts List

5.1.2 Precautions

Chapter 5 Parts List contains information on spare parts.

To make the illustration easy to see, hardware such as screws are shown in alphabets.
shapes are not shown.

The parts list is used to order replacement parts and enter area codes. To use the parts list correctly,
read the description below carefully.

Read notes in the Description column carefully before ordering and replacing parts.

SCC followed by part name in the DESCRIPTION column represents Safety Critical Component.
Handling Safety Critical Components shall conform to Fuji Xerox Co. Ltd.-stipulated rules and
regulations on Safety Critical Components.

ISC followed by part name in the DESCRIPTION column represents Important Information Stored
Component that stores important customer information. To replace and discard an ISC, follow the
procedure for it described in chapter 4.

The area codes are shown on plates each. The area codes (such as toner and Current Adjustment
values) which cannot be shown as parts on plates are listed on the list of area codes at the end of
this chapter.

<How to find out parts No needed>


To reduce a time to find out Parts No on E-Doc, FX put Navigation screen. Please refer to 5.3 Using
Parts Navigation.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-3

Their

5.1 Introduction

Parts List

Parts List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-4

5.1 Introduction

5.1.3 Plate Composition

Version 1.2

5.1.4 Terminology and Symbols


Table 1
Terminology and
Symbols

Description
Informs you that the adjustment procedure for the part is described in
Chapter 4 Repair and Adjustment.

Figure 1 5002
Informs you that the removal, installation and replacement procedures
for the part are described in Chapter 4 Repair and Adjustment.

Figure 2 5001
Informs you that the removal, installation, replacement and adjustment
procedures for the part are described in Chapter 4 Repair and Adjustment.

Figure 3 5003
Figure 1 j0mf50001
Table 1
Section Name

3 4-10

This is indicated on the upper left or upper right of the illustration to


show the item represents the assembly including the part. The example
shows Item 3 is the assembly of Item 4 through 10.

(1/4PCS)

Informs you that four identical parts are installed but that only one of
them is shown in the illustration.

--

This symbol in the PART NO. column shows the part is not managed as
a spare part.

(P/O Item 5)

This symbol in the DESCRIPTION column shows the part is not managed as a single piece of spare part, but as a part of the assembly. The
example shows the part is a part of Assembly Item 5.

(New) (Old)

This term in the DESCRIPTION column shows the new part is interchangeable with the old one. Unless otherwise specified or there are no
particular reasons, order the old part.

(Alternate)

This term in the DESCRIPTION column shows either one of the parts
can be used.

Chapter 5 Section Name

(1)

Sub System Name

the name of the subsystem

(2)

PLATE NO.

Parts List Reference No. shown in each chapter

(3)

PLATE NAME

Title name of the illustration, which shows the mechanism of the


sub system

(4)

ITEM

Matches the number in the illustration.

(5)

PART NO.

The number to be used for ordering parts and filling in the service report.

(6)

DESCRIPTION

Provides the part name, V(MOD) Code and notes, etc.

(7)

AREA CODE

The code to be entered in the failure column of the service


report.

This symbol shows the whole area of the framed illustration is modified
by the number in the circle. The area has the modified configuration.

Figure 4 5005

Table 1
Terminology and
Symbols

5.1.5 Using Parts Navigation


This section describes how to use the Navigation screen (illustrated)

Description
This symbol shows the whole area of the framed illustration has not
been modified by the number in the circle. The area still has the previous configuration.

The Navigation screen is divided into two layers, under which there is another layer of PLs.

The first (top) layer

The whole is divided into the modules, and each module is plainly classified in the figure.
Find the module which includes the desired part and click on Navi 2.X or PL shown at the
end of the call out. Navi 2.X shows there is a more detailed illustration of the module.
Otherwise, you will be directly linked to the applicable PL.

Figure 5 5006
The Item pointed to by this symbol in the illustration is modified by the
number in the circle. The item has the modified configuration.

Navi 1.1(Full System)

The second layer

Navi 2.1 to 2.6


The module found in Navi 1.1 is divided into more modules, which link to the related PLs.
The screen here uses PLXX to show all the parts in the detailed module. Click on the
applicable item, and you will see the illustration of the applicable PL. Find the desired
part in the PL illustration to learn the parts item no. After that, obtain the appropriate part
no. from the list.

Figure 6 4001
The Item pointed to by this symbol in the illustration has not been modified by the number in the circle. The item still has the previous configuration.

On E-DOC, clicking on the item no. makes the List screen displayed. Then the
appropriate part no. can be found.

The third (bottom) layer has PLXXs.


<Returning from the lower layers to the higher layer>

Figure 7 4002
with 5V

This symbol in the DESCRIPTION column shows the part is modified


by the number. The part has the modified configuration.

(w/o 5V)

This symbol in the DESCRIPTION column shows the part has not been
modified by the number. The part still has the previous configuration.

(SCC) Fuser
Assembly

SCC followed by part name in the DESCRIPTION column represents


Safety Critical Component. Handling Safety Critical Components shall
conform to Fuji Xerox Co. Ltd.-stipulated rules and regulations on
Safety Critical Components.

(ISC) NVM PWB

ISC followed by part name in the DESCRIPTION column represents


Important Information Stored Component that stores important customer information. To replace and discard an ISC, follow the procedure
for it described in chapter 4.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Clicking on Navi 2.X or PLXX on the upper left of the illustration makes you return to Navi
1.1 for Processor parts.

2010/08
5-5

5.1 Introduction

Parts List

Parts List
5.1 Introduction

2010/08
5-6

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.1 Platen/IIT Cover


Item

Parts No

1
2
3
4
5
6
7
8
9
10

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

004E 13450
848K 40170

848K 34121
848E 43490
848E 43550
848E 44290
897E 40590
893E 39621
893E 39631
893E 39640
893E 69930
036K 91631
053K 92890

117E 27380
110E 12330

848K 34530
815E 56870

802E 63030

848E 43511

848E 45140
826E 49690

Description

A.C.

Platen Cushion (REP 1.1.1)1101


Platen Cover (Item 3,4,11,18)2001
Platen Cover (P/O Item 2)1102
Pocket Cover (P/O Item 2)1103
IIT Right Cover (Item 21,22)1104
IIT Left Cover
1105
IIT Top Cover
1106
Hinge Cover
1107
Label (Caution)
1108
Label (E)
110B
Label (K)
110B
Label (TC)
110B
Label (SC)
110B
(SCC) Counter Blalance 110C
Filter
110D
Cradle Assembly
110E
Curl Cord
110F
Handset
110G
Wire Harness
110H
IIT Rear Cover (Item 23,24)110J
Actuator Plate
110K
Blind Cover (Blue)
110L
Blind Cover (White)
110M
IIT Right Cover (P/O Item 5)110N
IIT Right Cover
110P
IIT Rear Cover (P/O Item 17)110Q
USB Cover
110R
Screw (Black)
110S

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-7

5.2 Parts List

Parts List

Parts List

2010/08
5-8

1. IIT

PL 1.2 W85 Control Panel, Platen Glass


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13

14
15

868E 04890
090K 93250
815E 40270
868E 04450
090K 93011
868E 04530
962K 73341
849E 14161

897E 37212
897E 37222
897E 37232
897E 66880
897E 37242
897E 66890
897E 37252
897E 37262
897E 37272
897E 37282
897E 37311
962K 83261

Description

A.C.

W85 Control Panel (PL 1.3) (REP 1.2.2)1121


Glass Support
1122
Platen Glass (REP 1.2.1)1021
Plate
1123
Rear Glass Support
1124
CVT Platen Glass
1125
Front Glass Support
1126
W85 UI Cable
1127
Bracket
1129
Seal (Right)
112B
Seal (Left)
112C
Seal (Center)
112D
Name Label (DC-IV C2270)112M
Name Label (AP-IV C2270)112N
Name Label (DC-IV C3370)112E
Name Label (DC-IV C3371)112E
Name Label (AP-IV C3370)112F
Name Label (AP-IV C3371)112F
Name Label (DC-IV C4470)112P
Name Label (AP-IV C4470)112Q
Name Label (DC-IV C5570)112G
Name Label (AP-IV C5570)112H
Label (Caution)
112J
USB Cable (REP 1.2.3) 112K

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.3 W85 Control Panel (1/2)


Item

Parts No

848K 40591

848K 40621

848K 40611

848K 40601

2
3

4
5

6
7
8
9

10
11

071E 01190
848K 39112
848K 40391
848K 40371
848K 40351

062E 14080
848E 41080
848K 39102
848K 40401
848K 40381
848K 40361
848K 34354
848E 39872

Description

A.C.

(SCC) W85 Console Assembly (E) (Item 2-4, 6-9)


7501
(SCC) W85 Console Assembly (K) (Item 2-4, 6-9)
7501
(SCC) W85 Console Assembly (TC) (Item 2-4, 6-9)
7501
(SCC) W85 Console Assembly (SC) (Item 2-4, 6-9)
7501
Outer Cover (P/O Item 1)7502
W85 Console Assembly (P/O Item 1) (PL 1.8) (REP
1.3.1)7503
Stylus Pen
7504
Overlay Cover (E) (Item 6-8) 7505
Overlay Cover (K) (Item 6-8) 7505
Overlay Cover (TC) (Item 6-8) 7505
Overlay Cover (SC) (Item 6-8) 7505
Overlay Cover (P/O Item 5)7506
LED Lens
7507
USB Cover
7508
Overlay Cover (E)
7509
Overlay Cover (K)
7509
Overlay Cover (TC)
7509
Overlay Cover (SC)
7509
One Touch Panel
750B
Clip Cover
750C

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-9

1. IIT

Parts List

Parts List

2010/08
5-10

1. IIT

PL 1.4 CCD Lens Assembly


Item

Parts No

1
2
3
4
5
6
7

8
9
10
11
12

826E 11600
826E 08780
130K 72270
130K 64150

604K 56040
604K 56050
117E 30701
110K 11960
120K 92541
130E 87280
962K 78940

Description

A.C.

Lens Cover
1141
Screw
1142
Screw (Blue)
1143
APS Sensor Assembly (Item 5,6)1144
APS Sensor 1
1145
Bracket (P/O Item 4)
1146
CCD Lens Assembly (2270/3370) (REP 1.4.1)1147
CCD Lens Assembly (4470/5570) (REP 1.4.1)1147
CCD Flexible Print Cable 1148
Platen Interlock Switch 1149
Actuator Assembly
114B
Platen Angle Sensor
114C
Wire Harness
114D

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.5 Carriage Cable/Motor


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

127K 49532
809E 76950
020E 37030
023E 26430
063E 97330
063E 97340
012K 94410
012K 94420
413W 91850

006K 86470

130E 87280
019E 70050

130K 76200

Description

A.C.

(SCC) Carriage Motor (REP 1.5.2)1161


Spring
1162
Pulley
1163
Belt
1164
Tape
1165
Tape
1166
Front Carriage Cable (REP 1.5.1)1167
Rear Carriage Calble (REP 1.5.1)1168
Bearing
1169
Capstan Pulley
116B
Capstan Shaft
116C
Spring
116D
IIT Regi. Sensor
116E
Holder
116F
Sensor Bracket (P/O Item 17)116G
Tube
116H
IIT Regi. Sensor and Bracket (Item 13,15)116J

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-11

1. IIT

Parts List

Parts List

2010/08
5-12

1. IIT

PL 1.6 Full/Half Rate Carriage


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

041K 96160
019E 70080
062E 10040
032E 28320
032E 28330

032K 06180

960K 49790
117E 30981
122K 94340
041K 95910
062E 10780
019E 70080
020E 37030
020E 36510

Description

A.C.

Full Rate Carriage (Item 2-12) (ADJ 1.6.1)1181


Clip
1182
No.1 Mirror
1022
Harness Guide
1184
Harness Guide
1185
Full Rate Carriage (P/O Item 1)1186
Light Guide (REP 1.6.3) 1187
Clip (Front)
1188
Clip (Rear)
1189
Bracket (P/O Item 13)
118B
LED Lamp PWB (REP 1.6.1)118C
LED Lamp Wire Harness (REP 1.6.2)118K
LED Lamp (Item 10,11) 118L
Half Rate Carrage (Item 15-20) (ADJ 1.6.1)118D
No.2/3 Mirror
118E
Clip
118F
Pulley
118G
Pulley
118H
Carriage Frame (P/O Item 14)118J
Harness Guide (P/O Item 14)118M

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.7 IIT Trans PWB and USB Hub PWB


(Option)
Item

Parts No

1
2
3
4
5
6
7
8
9
10

237W 00178
960K 49310
868E 40510
826E 11600

960K 50340
960K 45040

117K 39160

Description

A.C.

PWB Cover
11B1
Special Nut
11B2
IIT Trans PWB (REP 1.7.1)11B3
Harness Bracket
11B4
Screw
11B5
Conductor
11B6
USB Hub PWB and Bracket (Item 8,9) (Option)11B7
USB Hub PWB (Option) 11B8
Bracket (P/O Item 7) (Option)11B9
USB Cable (Option)
11BB

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-13

1. IIT

Parts List

Parts List

2010/08
5-14

1. IIT

PL 1.8 W85 Control Panel (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

960K 46850
962K 73380

960K 46811
960K 46871

815K 04451
123K 98800
068K 66251

Description

A.C.

Housing
7511
LCD Bracket
7512
UI I/F PWB
7513
UI Wire Harness
7514
UI Flexible Print Cable 7515
UI Function PWB
7516
UI 10Key PWB
7517
UI Flexible Print Cable 7518
Shield Bracket
7519
Screw
751B
UI Flexible Print Cable 751C
UI Flexible Print Cable 751D
Clamp
751E
Inverter
751F
Display
751G
USB Connector (REP 1.8.1)751H
Plate
751J

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.9 S104 Control Panel and Mount


Item

Parts No

2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

25
26

848K 40471
848K 40511
848K 40491
848K 40531

848E 43730

848E 43741
848E 43751
848E 43820
848E 43831
848E 43840

848E 44591
068K 67451

848E 44600

868E 41390

848E 39872

068K 66251

897E 37212
897E 37222
897E 37232
897E 66880
897E 37242
897E 66890
897E 37252
897E 37262
897E 37272
897E 37282

032E 36150

Description

A.C.

S104 Control Panel (E) (Item 2,3,17)7531


S104 Control Panel (K) (Item 2,3,17)7531
S104 Control Panel (TC) (Item 2,3,17)7531
S104 Control Panel (SC) (Item 2,3,17)7531
S104 Control Panel (P/O Item 1) (PL 1.10)7532
Rear Panel Cover
7533
Hinge
7534
Right Hinge Cover
7535
Left Hinge Cover
7536
Neck Post Cover
7537
Front Post Cover
7538
Rear Post Cover
7539
Wing Tray
753B
Front Wing Cover
753C
Wing Bracket
753D
Thumbscrew
753E
Bottom Cover
753F
Latch
753G
Stay Bracket
753H
Clamp (P/O Item 1)
753J
Housing
753K
Top Cover
753L
Clip Cover
753M
USB Cover
753N
USB Connector
753P
Screw
753Q
Name Label (DC-IV C2270)112L
Name Label (AP-IV C2270)112L
Name Label (DC-IV C3370)112L
Name Label (DC-IV C3371)112L
Name Label (AP-IV C3370)112L
Name Label (AP-IV C3371)112L
Name Label (DC-IV C4470)112L
Name Label (AP-IV C4470)112L
Name Label (DC-IV C5570)112L
Name Label (AP-IV C5570)112L
Clamp
753R
Harness Guide
753S

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-15

1. IIT

Parts List

Parts List

2010/08
5-16

1. IIT

PL 1.10 S104 Control Panel


Item

Parts No

1
2

3
4
5
6
7
8
9
10

848K 40480
848K 40520
848K 40500
848K 40540

848E 43721

Description

A.C.

S104 Front Panel (PL 1.11)7561


Front Panel Cover (E)
7562
Front Panel Cover (K)
7562
Front Panel Cover (TC) 7562
Front Panel Cover (SC) 7562
S104 Display Panel (PL 1.12)7563
Ground Plate
7564
Neck Bracket
7565
Rear Panel Cover
7566
UI Flexible Print Cable 7567
UI Flexible Print Cable 7568
Clamp
7569
Clamp
756B

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.11 S104 Front Panel


Item

Parts No

1
2
3
4

848K 33750

960K 46921

Description

A.C.

Housing
Key Assembly
Key Cushion
UI 10Key PWB

7571
7572
7573
7574

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-17

1. IIT

Parts List

Parts List

2010/08
5-18

1. IIT

PL 1.12 S104 Display Panel


Item

Parts No

1
2
3
4
5
6
7
8
9
10

801K 40160
960K 46941
960K 46900
960K 46890
918W 00014

Description

A.C.

LCD Frame
7581
Panel Frame
7582
(SCC) UI LED Back Light PWB7583
UI I/F PWB
7584
UI LED PWB
7585
Square Bush
7586
UI Wire Harness
7587
UI Wire Harness
7588
Clamp
7589
Clamp
758B

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 1.13 IIT Heater/Wing Tray (Option)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

126K 18290
962K 84350

003E 63230
868E 44510
050K 65170

848E 44590
848E 44600
848E 44760

101K 59710

Description

A.C.

IIT Heater
IIT Wire Harness
Harness Cover
Heater Bracket (F)
Heater Bracket (R)
Thumb Screw
Wing Bracket
Wing Tray (Item 9-12)
Wing Tray (P/O Item 8)
Front Cover
Bottom Cover
Blind Cover
Latch
Memory Card Reader

11K1
11K2
11K3
11K4
11K5
11K6
11K7
11K8
11K9
11KB
11KC
11KD
11KE
11KF

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-19

1. IIT

Parts List

Parts List

2010/08
5-20

1. IIT

PL 1.14 IC Card Reader,Voice Navi(Option)(FX


Only)
Item

Parts No

1
2
3
4
5
6
7
8
9

122K 94440
962K 91730

848K 43960
101K 61830
117E 32540
848E 53100
848E 53110
897E 49350

Description

A.C.

Voice UI
USB Cable
Core
IC Card Reader Cover
IC Card Reader
USB Cable
Front Cover
Bottom Cover
Label

11M1
11M2
11M3
11M4
11M5
11M6
11M7
11M8
11M9

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 2.1 LPH (1/2)


Item

Parts No

1
2
3
4
5
6
7

019K 09281
130K 76591

042K 93520

011K 98621

Description

A.C.

Rear Holder Assembly 1301


(SCC) LPH Unit (Item 3-5) (REP 2.1.1) 1310
Guide (P/O Item 2)
1302
LPH Cleaner
1303
LPH Assembly (P/O Item 2)1304
Drum Cover
1305
BP Label (FX Only)
1307

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-21

2. LPH

Parts List

Parts List

2010/08
5-22

2. LPH

PL 2.2 LPH (2/2)


Item

Parts No

1
2
3
4
5

962K 77431

960K 36952

Description

A.C.

LPH Cable Assembly (REP 2.2.1) (REP 2.2.2)1311


Cable Holder
1312
Cable Holder
1313
Cable Holder
1314
LPH Rear PWB
1315

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 3.1 Drive (1/3)


Item

Parts No

068K 64901

068K 69160

3
4
5

6
7
8
9

807E 19820
007K 16380
806E 21351
068K 64920
807E 27880
007K 16370
809E 74960
012E 15930
809E 74950
007K 16851

007K 16861

10

11
12
13
14
15
16

127K 53100
127K 58730

807E 27930
005E 26140
423W 10355

Description

A.C.

Fuser Input Bracket Assembly (2270/3370) (Item 25,15,16)3021


Fuser Input Bracket Assembly (4470/5570) (Item 25,15,16)3021
Helical Gear (26T) (2270/3370)3022
Helical Gear (26T) (with Bearing) (4470/5570)3022
Fuser Shaft
3023
Fuser Input Bracket
3024
Helical Gear (25T) (2270/3370)3025
Helical Gear (25T) (with Bearing) (4470/5570)3025
Spring
3026
Fuser Link
3027
Spring
3028
Fuser Drive Motor Assembly (2270/3370)
(Identification display : B) (Item 10,11)302B
Fuser Drive Motor Assembly (4470/5570)
(Identification display : C) (Item 10,11)302B
(SCC) Fuser Drive Motor (2270/3370)302C
(SCC) Fuser Drive Motor (4470/5570)302C
Gear Bracket Assembly (P/O Item 9)302D
Helical Gear (37T/24T) 302E
Flange
302F
Belt
302G
Bearing (P/O Item 1)
302H
Bearing (P/O Item 1)
302J

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-23

3. DRIVE

Parts List

Parts List

2010/08
5-24

3. DRIVE

PL 3.2 Drive (2/3)


Item

Parts No

007K 16831

2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

127K 53100
007K 98090
068K 53500
849E 96970
806E 21360
806E 21370
807E 19850
807E 19860
807E 19870
121K 40850
005E 24620
005E 25110
020E 45760
809E 74940
930W 00111
413W 14660
413W 11460
913W 13168
055E 56000
055E 56050
007K 16841

24
25
26

127K 59970

27

Description

A.C.

Main Drive Assembly (2270/3370) (Item 2,3) (REP


3.2.1)3010
Bracket Assembly (P/O Item 1)3041
(SCC) Main Drive Motor (2270/3370)3011
Retract Drive Assembly (Item 5-22)3042
Retract Bracket Assembly3043
Retract Lower Bracket 3044
Retract Shaft
3045
Clutch Shaft
3046
Helical Gear (45T/23T) 3047
Helical Gear (36T)
304B
Helical Gear (21T)
304C
1ST BTR Contact Retract Clutch304D
Coupling
304E
Retainer
304F
Cam Wheel
304G
Spring
304H
1ST BTR Contact Retract Sensor304J
Sleeve Bearing
304K
Sleeve Bearing
304M
Connector
304N
Harness Holder
304P
Harness Holder
304Q
Main Drive Assembly (4470/4470) (Item 24-27) (REP
3.2.2)304R
Motor Bracket (P/O Item 23)304S
Bracket (P/O Item 23)
304T
(SCC) Main Drive Motor (4470/5570) (P/O Item 23)
304V
Helical Gear (46T/21T) (P/O Item 23)304W

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 3.3a Drive 2270/3370 (3/3)


Item

Parts No

007K 16812

2
3
4
5
6

127K 53080
127K 53090
127K 53121
055E 56040

Description

A.C.

Drum/Deve Drive Assembly (Item 2-5) (REP 3.3.1)


3071
Drive Assembly (P/O Item 1)3072
(SCC) Drum/Deve Drive Motor (K)4520
(SCC) IBT Drive Motor 3073
(SCC) Drum/Deve Drive Motor (Y,M,C)4520
Gear Guide
3076

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-25

3. DRIVE

Parts List

Parts List

2010/08
5-26

3. DRIVE

PL 3.3b Drive 4470/5570 (3/3)


Item

Parts No

007K 16822

2
3
4
5
6
7

127K 58710
127K 58720
127K 58710
127K 59960
055E 56040

Description

A.C.

Drum/Deve Drive Assembly (Item 2-6) (REP 3.3.2)


3091
Drive Assembly (P/O Item 1)3092
(SCC) Drum/Deve Drive Motor (K)4521
(SCC) IBT Drive Motor 3093
(SCC) Drum Drive Motor (Y,M,C)4521
(SCC) Deve Drive Motor (Y,M,C)4521
Gear Guide
3094

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 4.1 NOHAD Common


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

054K 41420

127K 60620
913W 13170

127K 58360
913W 13170
054K 34530
054E 33670

054K 41490

127K 60670
913W 13170
053K 93060
815K 01920
604K 57370

Description

A.C.

(SCC) Fuser Fan and Duct (Item 2-5)3101


Duct (P/O Item 1)
3102
Duct (P/O Item 1)
3103
(SCC) Fuser Fan
3104
Connector
3105
LVPS Duct
3106
(SCC) Front LVPS Fan 3107
Connector
3108
Filter Duct (Item 10,11) 3109
Filter Duct
310B
Seal (P/O Item 9)
310C
(SCC) IH Intake Fan and Duct (Item 13-15)310D
Duct (P/O Item 12)
310E
(SCC) IH Intake Fan
310F
Connector
310G
Odor Filter
310H
Plate
310J
Odor Filter Kit (Item 16,17)310K

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-27

4. NOHAD

Parts List

Parts List

2010/08
5-28

4. NOHAD

PL 4.2a NOHAD 2270/3370 (1/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

054K 36310
054K 34542
054E 36690
927W 00314
826E 12350

913W 13170

962K 65510

054K 40410
054E 40470
927W 00214
913W 13170
815E 51940
815K 02170
054E 36160

Description

A.C.

Center Duct
3121
(SCC) IBT Fan and Duct (Item 3-10)3122
IBT Duct
3123
(SCC) IBT Fan 1/2
3124
Screw
3125
Front Seal
3126
Connector
3127
Seal
3128
IBT Fan Wire Harness 3129
Clamp
312B
(SCC) Process 2 Fan and Duct (Item 12-14)312C
P2 Duct
312D
(SCC) Process 2 Fan
312E
Connector
312F
Plate
312G
Plate
312H
P1 Duct
312J

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 4.2b NOHAD 4470/5570 (1/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

054K 41401
054K 41430

127K 61000

054K 41440

127K 60700
826E 11030
913W 13170
815E 51940
054K 41410

127K 60680

913W 13170

Description

A.C.

Center Duct
3141
(SCC) C Fan and Duct (Item 3-7)3142
Duct (P/O Item 2)
3143
(SCC) C Fan
3144
Plate
3145
Screw
3146
Connector
3147
(SCC) Process 2 Fan and Duct (Item 9-12)3148
P2 Duct (P/O Item 8)
3149
(SCC) Process 2 Fan
314B
Screw
314C
Connector
314D
Plate
314E
(SCC) Process 1 Fan and Duct (Item 15-18)314F
P1 Duct (P/O Item 14) 314G
(SCC) Process 1 Fan
314H
Screw
314J
Connector
314K
Seal
314L

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-29

4. NOHAD

Parts List

Parts List

2010/08
5-30

4. NOHAD

PL 4.3a NOHAD 2270/3370 (2/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13

054K 36221
927W 00325
054E 36801
913W 13170
826E 11030
054K 41680
054E 33611
054E 33620
127K 60990

054K 41481
127K 60990

Description

A.C.

(SCC) Bottom Fan And Duct (Item 2-5)3161


(SCC) Bottom Fan
3162
Bottom Duct
3163
Connector
3164
Screw
3165
(SCC) HVPS Fan and Duct (Item 7-10)3166
(SCC) Upper Duct
3167
(SCC) Lower Duct
3168
(SCC) HVPS Fan
3169
Connector
316B
IH Exhaust Duct
316C
(SCC) IH Exhaust Fan 316D
Connector
316E

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 4.3b NOHAD 4470/5570 (2/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

127K 60670
913W 13170
826E 11030
054K 41460

127K 60990

054K 41481
127K 60990

054K 41470
054K 41560
053K 93180
054K 41500
127K 61230
127K 60690

826E 12350
913W 13170

Description

A.C.

Label (R12)
3181
Bottom Duct
3182
(SCC) Bottom Fan
3183
Connector
3184
Screw
3185
(SCC) M Fan and Duct (Item 7-10)3186
Lower Duct (P/O Item 6) 3187
Upper Duct (P/O Item 6) 3188
(SCC) M Fan
3189
Connector
318B
IH Exhaust Duct
318C
(SCC) IH Exhaust Fan 318D
Connector
318E
Duct
318F
Suction Duct
318G
(SCC) Suction Filter
318H
Rear Fan Duct
318J
(SCC) C Exit Fan and Duct (Item 19-22)318K
(SCC) C Exit Fan
318L
Duct (P/O Item 18)
318M
Screw
318N
Connector
318P

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-31

4. NOHAD

Parts List

Parts List

2010/08
5-32

4. NOHAD

PL 4.4a NOHAD 2270/3370 (3/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10

054E 34550
848K 26480
815K 02610

130K 88740

130K 71990
054E 33581
054E 40390

Description

A.C.

Front Bottom Duct


31B1
HVPS Cover
31B2
Base Plate (Item 4-7)
31B3
Base Plate (P/O Item 3) 31B4
Bracket
31B5
(SCC) NOHAD Thermistor31B6
Connector
31B7
NOHAD Thermistor and Bracket (Item 5-7)31B8
Front Duct
31B9
Front Duct Plate
31BB

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 4.4b NOHAD 4470/5570 (3/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

054K 41540
815K 03601

130K 88740

130K 71990

054K 41550
054E 41711
815E 56880

Description

A.C.

Front Bottom Duct


31D1
Base Plate (Item 3-6)
31D2
Base Plate (P/O Item 2) 31D3
Bracket
31D4
(SCC) NOHAD Thermistor31D5
Connector
31D6
NOHAD Thermistor and Bracket (Item 4-6)31D7
Seal
31D8
Seal
31D9
Front Duct (Item 11-17) 31DB
Front Duct
31DC
Lower Plate
31DD
Seal
31DE
Seal
31DE
Seal
31DE
Seal
31DE
Seal
31DF

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-33

4. NOHAD

Parts List

Parts List

2010/08
5-34

5. DEVELOPMENT

PL 5.1 Development (1/2)


Item

Parts No

1
2
3
4
5

CT201370
CT201371
CT201372
CT201373
127K 57131

6
7
8

127K 53161
113K 83244

9
10
11
12
13
14
15
16

094K 92391

807E 20080
809E 81210
052K 96800
052K 96810
052K 96820
094K 92830

094K 92770

17
18
19
20

052K 96830
807E 20100
094K 92820

094K 92760

Description

A.C.

Toner Cartridge (K)


4011
Toner Cartridge (C)
4011
Toner Cartridge (M)
4011
Toner Cartridge (Y)
4011
Toner Dispense Motor Assembly (Item 6-8) (REP
5.1.1)4020
Dispense Assembly (P/O Item 5)4012
Toner Dispense Motor (K,C,M,Y)4013
Toner CRUM Coupler Assembly (K,C,M,Y) (P/O Item
5)4014
Dispenser Pipe Assembly (Y,M,C) (Item 10-15)4015
Guide Assembly (Y,M,C) (P/O Item 9)401B
Auger Gear (Y,M,C)
401C
Spring
401D
Dispenser Pipe (Y)
401E
Dispenser Pipe (M)
401F
Dispenser Pipe (C )
401G
Dispenser Pipe Assembly (K) (2270/3370) (Item 1719)401H
Dispenser Pipe Assembly (K) (4470/5570) (Item 1719)401H
Guide Assembly (K) (P/O Item 16)401J
Dispenser Pipe (K)
401K
Auger Gear (K)
401M
Dispenser Pipe Assembly (Y,M,C,K) (2270/3370)
(Item 10-15,17-19)401N
Dispenser Pipe Assembly (Y,M,C,K) (4470/5570)
(Item 10-15,17-19)401N

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 5.2 Development (2/2)


Item

Parts No

1
2

015K 77960
604K 63570

3
4
5
6
7
8
9
10
11
12
13
14
15
16

130K 71851

675K 85030
675K 85040
675K 85050
675K 85060
010K 91700
960K 49660
849E 96932
604K 55860
604K 55890
604K 55880
604K 55870

Description

A.C.

Deve Plate Assembly


4031
Developer Housing Assembly (K,C,M,Y) (Item 3-5)
(REP 5.2.1)400K
Housing Assembly (P/O Item 2)4032
ATC Sensor (K,C,M,Y) 4033
Seal (P/O Item 2)
4034
Developer (K) (REP 5.2.2)405K
Developer (C) (REP 5.2.2)405C
Developer (M) (REP 5.2.2)405M
Developer (Y) (REP 5.2.2)405Y
Plunger Assembly In
403J
ATC PWB
403K
Bracket
403M
Developer Unit Kit (K) (Item 2,6)403P
Developer Unit Kit (C) (Item 2,7)403Q
Developer Unit Kit (M) (Item 2,8)403R
Developer Unit Kit (Y) (Item 2,9)403S

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-35

5. DEVELOPMENT

Parts List

Parts List

2010/08
5-36

5. DEVELOPMENT

PL 5.3 4470/5570 HVPS (DEVE)


Item

Parts No

1
2
3
4

848K 37870
019K 11110
815K 04490
130E 13880

Description

A.C.

HVPS Housing
7321
Conductor Holder
7322
HVPS (DEVE) (REP 5.3.1)7323
Ground Conductor
7324

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 6.1 Transfer (1/2)


Item

Parts No

1
2
3
4

068K 53690
068K 53680
003E 78891
042K 93871

5
6
7
8
9
10
11
12

003K 16300
013K 81940

809E 75280
055E 56430
604K 57380
035K 83860
035K 84630

Description

A.C.

Front Lock Bracket


4121
Rear Lock Bracket
4122
Tension Lever
4123
IBT Belt Cleaner Assembly (Item 5-9) (REP 6.1.1)
4124
Knob
4125
Bearing
4126
IBT Belt Cleaner (P/O Item 4)4127
Spring
4128
Shutter
4129
IBT Belt Unit (PL 6.3) (REP 6.1.2)412B
Packaging Assembly (Cusion)412C
Packaging Assembly (IBT)412D

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-37

6. TRANSFER

Parts List

Parts List

2010/08
5-38

6. TRANSFER

PL 6.2 Transfer (2/2)


Item

Parts No

1
2
3
4
5
6
7

8
9
10
11

815E 38150
032K 06050
413W 15959
032E 27610
130E 94310
120E 29340
032K 05310
032K 06320
848K 13960
105E 17530

Description

A.C.

Plate Nut
4141
IBT Cleaner Guide
4142
Metal Bearing
4143
IBT Front Guide
4144
Conductor
4145
Actuator
4146
Guide Assembly (2270/3370)4147
Guide Assembly (4470/5570)4147
Conductor Housing Assembly4148
(SCC) HVPS (1ST/2ND/DTC) (REP 6.2.1)4149
PWB Support
414B
Bracket
414C

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 6.3 IBT Belt Unit (1/2)


Item

Parts No

1
2
3
4
5
6
7
8

003E 75420
054K 34290
801E 03440
059K 54990
064K 93621

035E 53820

Description

A.C.

Handle
4161
Inlet Chute
4162
BUR Front Frame
4163
Backup Roll
4164
IBT Belt (Item 6,7) (REP 6.3.1)4165
IBT Belt (P/O Item 5)
4166
TR0 Seal (REP 6.3.2)
4167
IBT Belt Assembly (PL 6.4)4168

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-39

6. TRANSFER

Parts List

Parts List

2010/08
5-40

6. TRANSFER

PL 6.4 IBT Belt Unit (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13

059E 03290
130E 93970
806E 21460
809E 74790
809E 74800
809E 74810
809E 74870
809E 75300
809E 76310
809E 76320
809E 76810
809E 76981

Description

A.C.

1st BTR Roll


1st BTR Conductor
Tension Spring Shaft
Spring
Spring
Spring
Spring
Spring
Spring
Spring
Spring
Spring Adjust
IBT Belt Assembly

4171
4172
4173
4174
4175
4176
4177
4178
4179
417B
417C
417D
417E

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 7.1 Fuser
Item

Parts No

126K 27177

126K 27187

126K 28311

126K 28242

2
3
4
5

007K 16060

127K 60980
007K 16070

Description

A.C.

(SCC) 220V Fuser Assembly (2270/3370)


(Identification:Traceability Label-B200) (REP 7.1.1)
43AA
(SCC) 220V Fuser Assembly (4470/5570)
(Identification:Traceability Label-C200) (REP 7.1.1)
43AA
(SCC) 100V/110V Fuser Assembly (2270/3370)
(Identification:Traceability Label-B100) (REP 7.1.1)
43AA
(SCC) 100V/110V Fuser Assembly (4470/5570)
(Identification:Traceability Label-C100) (REP 7.1.1)
43AA
Retract Motor and Bracket (Item 3,4)4341
Motor Bracket (P/O Item 2)4342
(SCC) P/R Latch Motor 4343
Retract Gear
4344

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-41

7. FUSER

Parts List

Parts List

2010/08
5-42

8. XEROGRAPHIC

PL 8.1 Xerographic (1/2)


Item

Parts No

1
2
3
4
5

6
7
8
9
10
11
12
13
14

019K 10731
848E 21520
113K 83481
CT350851
032K 04701
032K 04701
868E 06271
868E 06281
032E 27581
032E 28430
848E 15090
011E 20901
868E 08980
809E 79410
809E 79420

Description

A.C.

Holder CRUM
4431
Cover CRUM
4432
Drum CRUM Coupler Assembly (K,C,M,Y)4433
Drum (K,C,M,Y) (REP 8.1.1)4434
Erase Lamp Unit (K) (REP 8.1.2)4420
Erase Lamp Unit (C,M,Y) (REP 8.1.3)4420
Bracket
4435
Plate
4436
Harness Holder
4437
Harness Holder
4438
Cover
443B
Handle Lock Lever
443C
Bracket
443D
Spring
443E
Spring
443F

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 8.2 Xerographic (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

849E 97011
930W 00511
130E 81600
052K 97773
068K 59502
068K 59510
807E 19540
807E 19530
006K 86981
807E 19510
868E 14631
413W 11660

068K 58211
032K 05160

Description

A.C.

Bottle Guide
4451
Sensor Bracket
4452
Waste Toner Bottle Full Sensor 4453
Waste Toner Bottle Position Sensor 4454
Waste Toner Pipe Assembly 4455
(SCC) Agitator Motor Assembly (REP 8.2.1)4456
Gear Bracket Assembly 4457
Helical Gear (29T)
4458
Helical Gear (31T)
4459
Drive Shaft Assembly
445B
Helical Gear (20T)
445C
Harness Holder (P/O Item 12)445E
Sleeve Bearing
445G
Waste Box
445J
Senser and Bracket (Item 2-4)445K
Bottle Guide and Sensor (Item 1-4)445L

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-43

8. XEROGRAPHIC

Parts List

Parts List

2010/08
5-44

9. TRAY1 FEEDRE/TRAY1

PL 9.1 Tray 1 Feeder/Tray 1


Item

Parts No

2
3
4
5
6

7
8
9
10
11

014E 45291
014E 59990
003E 76461
059E 03500
059E 03510
050K 65381
110K 12100
110K 11680

897E 09920
892E 98771
896E 58141
896E 58151

Description

A.C.

Slide Lock Block (Alternate)50B1


Slide Lock Block (Alternate)50B1
Stopper
50B2
Roller
50B3
Roller
50B4
(SCC) Tray 1 Assembly (PL 9.2)5010
(SCC) Tray 1 Paper Size Sensor (Alternate)50B5
(SCC) Tray 1 Paper Size Sensor (Alternate)50B5
Switch Bracket
50B6
No1 Tray Label
50B7
Label (Instruction)
50B8
Side Size Label
50BB
End Size Label
50BC

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 9.2 Tray 1
Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

848E 15051
011E 24400
003E 75440
809E 75730
893E 09490
848E 21140
059E 03521
014E 63930
014E 63940
007E 78450
007E 78431
007E 78441
012E 11090

038E 26533

807E 13521
010E 93341

Description

A.C.

Tray Assembly
Front Cover
Lever
Latch
Spring
Label (Max)
Rai Cover
Roll
Spacer (End)
Spacer (Side)
Gear (13T/60T)
Gear (13T)
Gear (60T)
Link
Bottom Pad
End Guide
Side Guide (Front)
Side Guide (Rear)
Pad
End Actuator
Side Actuator
Bottom Plate
Spring
Side Actuator
Pinion
Lock Slide

50C1
50C2
50C3
50C4
50C5
50C6
50C7
50C8
50C9
50CA
50CB
50CC
50CD
50CE
50CF
50CG
50CH
50CJ
50CK
50CL
50CM
50CN
50CP
50CQ
50CR
50CS

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-45

9. TRAY1 FEEDRE/TRAY1

Parts List

Parts List

2010/08
5-46

9. TRAY1 FEEDRE/TRAY1

PL 9.3 Tray 1 Feeder


Item

Parts No

059K 66630

059K 66610

2
3
4
5
6
7
8

054K 35142

032E 28280
014E 62440
809E 80100
806E 21570
059E 03440

Description

A.C.

(SCC) Tray 1Feeder Assembly (2270/3370) (PL 9.4)


(REP 9.3.1)50E1
(SCC) Tray 1Feeder Assembly (4470/5570) (PL 9.4)
(REP 9.3.1)50E1
Chute Assembly (Item 3-8)50E2
Chute (P/O Item 2)
50E3
Pinch Guide
50E4
Spacer
50E5
Spring
50E6
Pinch Shaft
50E7
Pinch Roll
50E8

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 9.4 Tray 1 Feeder Assembly (1/2)


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14
15

16

17
18

19
20
21
22
23
24

801K 29612

127K 52790
801E 03601
054E 23460
930W 00113
930W 00123
930W 00113
930W 00123
120E 22481
019E 69460
019E 71300
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
005K 07130
005K 10100
007K 97870
007K 98130
007K 16960
807E 20300
807E 20310
807E 30640
028E 94160
962K 58271
809E 50531

930W 00211
962K 58230

Description

A.C.

Upper Frame Assembly 50F1


Drive Bracket Assembly 50F2
(SCC) Tray 1 Feed/Lift Up Motor50F3
Rail
50F4
Chute
50F5
Tray 1 Nudger Level Sensor (Alternate)50F6
Tray 1 Nudger Level Sensor (Alternate)50F6
Tray 1 No Paper Sensor (Alternate)50F7
Tray 1 No Paper Sensor (Alternate)50F7
Actuator
50F8
Upper Harness Holder 50F9
Rear Harness Holder
50FB
Gear (31T)
50FC
Spacer
50FD
Bearing
50FE
Drive Shaft
50FF
Gear (13T)
50FG
One way Clutch (Alternate)50FH
One way Clutch (Alternate)50FH
One way Clutch (Alternate)50FH
One Way Gear (Alternate)50FJ
One Way Gear (Alternate)50FJ
One Way Gear (Alternate)50FJ
Herical Gear (25T)
50FM
Herical Gear (29T/19T) (2270/3370)50FN
Herical Gear (29T/24T) (4470/5570)50FN
Washer
50FP
Wire Harness
50FQ
Spring
50FR
Roll Assembly (PL 9.5) 50FS
Tray 1 Pre Feed Sensor (4470/5570)50FT
Pre Feed Sensor Harness (4470/5570)50FV

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-47

9. TRAY1 FEEDRE/TRAY1

Parts List

Parts List

2010/08
5-48

9. TRAY1 FEEDRE/TRAY1

PL 9.5 Tray 1 Feeder Assembly 2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

12
13
14

15

16
17
18
19
20
21
22
23
24
25

022K 74870
022K 74870
022K 74870
019E 69391
011E 20381
054E 33790

013E 92890
413W 11660
807E 20320
807E 30650
849E 97670
807E 20330
005K 08680
005K 08820
005K 10090
005K 05890
005K 07110
005K 10080

807E 00070
849E 97682
005K 09290
014E 45030

809E 78800
809E 78810
809E 78820

Description

A.C.

Frame Assembly
50J1
Feed Roll (REP 9.5.1) 5012
Nudger Roll (REP 9.5.1) 5013
Retard Roll (REP 9.5.1) 5011
Holder
50J2
Lever
50J3
Feed In Chute
50J4
Feed Shaft
50J5
Bearing (6)
50J6
Sleeve Bearing
50JB
Herical Gear (30T) (2270/3370)50JC
Herical Gear (25T) (4470/5570)50JC
Nudger Support
50JD
Spur Gear (29T)
50JE
Clutch Assembly (25T) (Alternate)50JF
Clutch Assembly (25T) (Alternate)50JF
Clutch Assembly (25T) (Alternate)50JF
One way Clutch (Alternate)50JG
One way Clutch (Alternate)50JG
One way Clutch (Alternate)50JG
Nudger Shaft
50JH
Gear (25T)
50JJ
Retard Support
50JK
Friction Clutch
50JM
Spacer
50JN
Retard Shaft
50JP
Retard Bearing
50JQ
Spring
50JR
Spring
50JS
Spring
50JT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.1 Tray Module (3T)


Item

Parts No

059K 67140

059K 71470

059K 67140

059K 71470

059K 67140

059K 71470

3
4
5
6
7
8
9
10
11
12
13

054E 36441

059E 03500
059E 03510
003E 75431
110K 11680
110K 11680
110K 11680
802E 54672

120E 32110

Description

A.C.

(SCC) Tray 2 Feeder Assembly (PL 10.3) (REP


10.1.1) (Alternate)5040
(SCC) Tray 2 Feeder Assembly (PL 10.3) (REP
10.1.1) (Alternate)5040
(SCC) Tray 3 Feeder Assembly (PL 10.5) (REP
10.1.2) (Alternate)5050
(SCC) Tray 3 Feeder Assembly (PL 10.5) (REP
10.1.2) (Alternate)5050
(SCC) Tray 4 Feeder Assembly (PL 10.7) (REP
10.1.3) (Alternate)5060
(SCC) Tray 4 Feeder Assembly (PL 10.7) (REP
10.1.3) (Alternate)5060
Feed Out Chute
50N3
Tray 2/3/4 Unit (PL 10.2) 50N4
Roller
50N5
Roller
50N6
Stopper
50N7
(SCC) Tray 2 Paper Size Sensor50N8
(SCC) Tray 3 Paper Size Sensor50N9
(SCC) Tray 4 Paper Size Sensor50NB
Sensor Cover
50NC
Bracket
50ND
Clamp
50NE

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-49

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-50

10. TRAY MODULE (3T)/FAX

PL 10.2 Tray 2/3/4


Item

Parts No

050K 65252

050K 66210

2
3

4
5
6
7
8
9
10
11
12
13
14

15
16
17
18
19
20
21
22
23

848E 16761
848E 64770
011E 24091
003E 76330
809E 80250
893E 09490
896E 63251
896E 63261
892E 98771
897E 10220
897E 10230
897E 10240
014E 45291
014E 59990
059E 03521
007E 78431
007E 78450
007E 78441
807E 13521

120E 29830

848E 21141

Description

A.C.

(SCC) Tray 2/3/4 Assembly (Item 2-7,15-23)


(Alternate)50R1
(SCC) Tray 2/3/4 Assembly (Item 2-7,15-23)
(Alternate)50R1
Tray Assembly
50R2
Front Cover (Alternate) 50R3
Front Cover (Alternate) 50R3
Lever
50R4
Latch
50R5
Spring
50R6
Label (Max)
50R7
Side Size Label
50R8
End Size Label
50R9
Label (Instruction)
50RB
Label Tray No2
50RC
Label Tray No3
50RD
Label Tray No4
50RE
Slide Lock Block (Alternate)50RF
Slide Lock Block (Alternate)50RF
Roll
50RG
Gear (13T)
50RH
Gear (13T/60T)
50RJ
Gear (60T)
50RK
Pinion
50RL
Link
50RM
End Actuator
50RN
Bottom Plate
50RP
Rai Cover (Tray 2 Only) 50RQ

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.3 Tray 2 Feeder Assembly (1/2)


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14
15
16

17
18
19
20
21
22
23
24

127K 52790
801E 03601

930W 00113
930W 00113
120E 22481
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
007K 97870
007K 98130
807E 20300
807E 20310
028E 94160
962K 67241
962K 60932
809E 50531

120E 32110

Description

A.C.

Upper Frame Assembly 50T1


Drive Bracket Assembly 50T2
(SCC) Tray 2 Feed/Lift Up Motor50T3
Rail
50T4
Chute
50T5
Tray 2 Nudger Level Sensor50T6
Tray 2 No Paper Sensor 50T6
Actuator
50T7
Upper Harness Holder 50T8
Rear Harness Holder
50T9
Gear (31T)
50TB
Spacer
50TC
Bearing
50TD
Drive Shaft
50TE
Gear (13T)
50TF
One way Clutch
50TG
One Way Gear (Alternate)50TH
One Way Gear (Alternate)50TJ
Herical Gear (25T)
50TK
Herical Gear (29T/19T) 50TM
Washer
50TN
Harness Assembly (Motor)50TP
Harness Assembly (Sensor)50TQ
Spring
50TR
Roll Assembly (PL 10.4) 50TS
Clamp
50TT

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-51

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-52

10. TRAY MODULE (3T)/FAX

PL 10.4 Tray 2 Feeder Assembly (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

15

16
17
18
19
20
21
22
23
24
25

022K 74870
022K 74870
022K 74870
019E 69391

013E 92890
413W 11660
807E 20320

807E 20330
005K 08680
005K 08820
005K 05890
005K 07110

807E 00070

005K 09290
014E 45030

013E 33450
809E 78800
809E 78810
809E 78820

Description

A.C.

Frame Assembly
50X1
Feed Roll (REP 10.4.1) 5022
Nudger Roll (REP 10.4.1)5023
Retard Roll (REP 10.4.1) 5021
Holder
50X2
Lever
50X3
Feed In Chute
50X4
Feed Shaft
50X5
Bearing (6)
50X6
Sleeve Bearing
50XB
Herical Gear (30T)
50XC
Nudger Support
50XD
Spur Gear (29T)
50XE
Clutch Assembly (25T) (Alternate)50XF
Clutch Assembly (25T) (Alternate)50XG
One way Clutch (Alternate)50XH
One way Clutch (Alternate)50XH
Nudger Shaft
50XJ
Gear (25T)
50XK
Retard Support
50XM
Friction Clutch
50XN
Spacer
50XP
Retard Shaft
50XQ
Retard Bearing
50XR
Spring
50XS
Spring
50XT
Spring
50XW

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.5 Tray 3 Feeder Assembly (1/2)


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14
15
16

17
18
19
20
21
22
23
24

127K 52790
801E 03601

930W 00113
930W 00113
120E 22481
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
007K 97870
007K 98130
807E 20300
807E 20310
028E 94160
962K 67241
962K 60932
809E 50531

120E 32110

Description

A.C.

Upper Frame Assembly 5051


Drive Bracket Assembly 5052
(SCC) Tray 3 Feed/Lift Up Motor5053
Rail
5054
Chute
5055
Tray 3 Nudger Level Sensor5056
Tray 3 No Paper Sensor 5056
Actuator
5057
Upper Harness Holder 5058
Rear Harness Holder
5059
Gear (31T)
505B
Spacer
505C
Bearing
505D
Drive Shaft
505E
Gear (13T)
505F
One way Clutch
505G
One Way Gear (Alternate)505H
One Way Gear (Alternate)505J
Herical Gear (25T)
505K
Herical Gear (29T/19T) 505M
Washer
505N
Harness Assembly (Motor)505P
Harness Assembly (Sensor)505Q
Spring
505R
Roll Assembly (PL 10.6) 505S
Clamp
505T

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-53

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-54

10. TRAY MODULE (3T)/FAX

PL 10.6 Tray 3 Feeder Assembly (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

15

16
17
18
19
20
21
22
23
24
25

022K 74870
022K 74870
022K 74870
019E 69391

013E 92890
413W 11660
807E 20320

807E 20330
005K 08680
005K 08820
005K 05890
005K 07110

807E 00070

005K 09290
014E 45030

013E 33450
809E 78800
809E 78810
809E 78820

Description

A.C.

Frame Assembly
5D01
Feed Roll (REP 10.6.1) 5032
Nudger Roll (REP 10.6.1)5033
Retard Roll (REP 10.6.1) 5031
Holder
5D02
Lever
5D03
Feed In Chute
5D04
Feed Shaft
5D05
Bearing (6)
5D06
Sleeve Bearing
5D0B
Herical Gear (30T)
5D0C
Nudger Support
5D0D
Spur Gear (29T)
5D0E
Clutch Assembly (25T) (Alternate)5D0F
Clutch Assembly (25T) (Alternate)5D0G
One way Clutch
5D0H
One way Clutch
5D0H
Nudger Shaft
5D0J
Gear (25T)
5D0K
Retard Support
5D0M
Friction Clutch
5D0N
Spacer
5D0P
Retard Shaft
5D0Q
Retard Bearing
5D0R
Spring
5D0S
Spring
5D0T
Spring
5D0W

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.7 Tray 4 Feeder Assembly (1/2)


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14
15
16

17
18
19
20
21
22
23
24

127K 52790
801E 03601

930W 00113
930W 00113
120E 22481
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
007K 97870
007K 98130
807E 20300
807E 20310
028E 94160
962K 67241
962K 60932
809E 50531

120E 32110

Description

A.C.

Upper Frame Assembly 5061


Drive Bracket Assembly 5062
(SCC) Tray 4 Feed/Lift Up Motor5063
Rail
5064
Chute
5065
Tray 4 Nudger Level Sensor5066
Tray 4 No Paper Sensor 5066
Actuator
5067
Upper Harness Holder 5068
Rear Harness Holder
5069
Gear (31T)
506B
Spacer
506C
Bearing
506D
Drive Shaft
506E
Gear (13T)
506F
One way Clutch
506G
One Way Gear (Alternate)506H
One Way Gear (Alternate)506J
Herical Gear (25T)
506K
Herical Gear (29T/19T) 506M
Washer
506N
Harness Assembly (Motor)506P
Harness Assembly (Sensor)506Q
Spring
506R
Roll Assembly (PL 10.8) 506S
Clamp
506T

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-55

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-56

10. TRAY MODULE (3T)/FAX

PL 10.8 Tray 4 Feeder Assembly (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

15

16
17
18
19
20
21
22
23
24
25

022K 74870
022K 74870
022K 74870
019E 69391

013E 92890
413W 11660
807E 20320

807E 20330
005K 08680
005K 08820
005K 05890
005K 07110

807E 00070

005K 09290
014E 45030

013E 33450
809E 78800
809E 78810
809E 78820

Description

A.C.

Frame Assembly
5B01
Feed Roll (REP 10.8.1) 5042
Nudger Roll (REP 10.8.1)5043
Retard Roll (REP 10.8.1) 5041
Holder
5B02
Lever
5B03
Feed In Chute
5B04
Feed Shaft
5B05
Bearing (6)
5B06
Sleeve Bearing
5B0B
Herical Gear (30T)
5B0C
Nudger Support
5B0D
Spur Gear (29T)
5B0E
Clutch Assembly (25T) (Alternate)5B0F
Clutch Assembly (25T) (Alternate)5B0G
One way Clutch
5B0H
One way Clutch
5B0H
Nudger Shaft
5B0J
Gear (25T)
5B0K
Retard Support
5B0M
Friction Clutch
5B0N
Spacer
5B0P
Retard Shaft
5B0Q
Retard Bearing
5B0R
Spring
5B0S
Spring
5B0T
Spring
5B0W

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.9a 2270/3370 Electrical/Fax


Item

Parts No

1
2
3
4
5
6
7
8
9

10
11
12
13
14
15
16
17

960K 50113
807E 20700
807E 20710
807E 20720
127K 52641
962K 59522
962K 59532
962K 66971

117K 39071
849E 92150
105E 18720
920W 00300
920W 01211
962K 71690
962K 53530
120E 32110

Description

A.C.

(SCC) Tray Module PWB (REP 10.9.1)5C01


Gear (34T)
5C02
Gear (26T)
5C03
Gear (39T)
5C04
(SCC) TM Take Away Motor5C05
Harness Assembly (Sensor)5C06
Harness Assembly (Motor)5C07
Harness Assembly (I/F) 5C08
Fax Box Assembly (FAXmini) (PL 10.10)5C0B
Fax Box Assembly (FAX G4) (PL 10.11)5C0B
USB Cable
5C0C
PWB Bracket (FAX G4) 5C0D
DC/DC Convert PWB (FAX G4)5C0E
PWB Support (FAX G4) 5C0F
Clamp (FAX)
5C0G
(SCC) Wire Harness (FAXmini)5C0H
(SCC) Wire Harness (FAX G4)5C0J
Clamp
5C0K

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-57

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-58

10. TRAY MODULE (3T)/FAX

PL 10.9b 4470/5570 Electrical/Fax


Item

Parts No

1
2
3
4
5
6
7
8

9
10
11
12
13
14
15
16
17

960K 46664
807E 20700
807E 20720
127K 60810
962K 59522
962K 73271
962K 66971

117K 39071
849E 92150
105E 18720
920W 00300
920W 01211
962K 71690
962K 53530
127K 60800
120E 32110

Description

A.C.

(SCC) Tray Module PWB (REP 10.9.1)5C21


Gear (34T)
5C22
Gear (39T)
5C23
(SCC) TM Take Away Motor 5C24
Harness Assembly (Sensor)5C25
Harness Assembly (Motor)5C26
Harness Assembly (I/F) 5C27
Fax Box Assembly (FAXmini) (PL 10.10)5C28
Fax Box Assembly (FAX G4) (PL 10.11)5C29
USB Cable
5C2B
PWB Bracket (FAX G4) 5C2C
DC/DC Convert PWB (FAX G4)5C2D
PWB Support (FAX G4) 5C2E
Clamp (FAX G4)
5C2F
(SCC) Wire Harness (FAXmini)5C2G
(SCC) Wire Harness (FAX G4)5C2H
(SCC) TM Take Away Motor 25C2J
Clamp
5C2K

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.10 Fax (FAXmini)


Item

Parts No

2
3
4
5
6

7
8
9
10

101K 65963
101K 59225

849E 13400
101E 19640

960K 44869
960K 44907

960K 44874
960K 39720

Description

A.C.

Fax Box Assembly (Item 2-7) (E)7651


Fax Box Assembly (Item 2-7) (K,TC,SC)7651
Fax Box (P/O Item 1)
7652
Bracket
7653
Cover
7654
Speaker
7655
(SCC) Fax mini PWB (E) 7656
(SCC) Fax mini PWB (K,TC,SC)7656
Label
7657
(SCC) AG3 PWB (Option)7658
Riser PWB (Option)
7659
Data Cable
765B

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-59

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-60

10. TRAY MODULE (3T)/FAX

PL 10.11 Fax (FAX G4) (FX Only)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

101K 54885

849E 13400
101E 16770
130K 71560
960K 32165
117K 38860
960K 32215
960K 28315
960K 28320
960K 28330
117K 36260
960K 28340

Description

A.C.

Fax Box Assembly (Item 2-6,14)7671


Fax Box (P/O Item 1)
7672
Bracket
7673
Cover
7674
Speaker
7675
(SCC) Fax PWB
7676
Data Cable
7677
(SCC) G3 PWB (Option) 7678
G4 PWB (Option)
7679
Riser PWB (Option)
767B
Hand Set PWB (Option) 767C
MJB Wire Harness (Option)767D
Extension PWB (Option) 767E
Label
767F

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.12 Roller
Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14

15

110E 12220
962K 59482
054K 34143

930W 00111
930W 00111

809E 82720
962K 59462

130K 64121
054E 34301
059K 60191
413W 14860
413W 88650

Description

A.C.

Cover
5321
Tray Module L/H Cover Switch5322
Wire Harness
5323
Chute Assembly (Item 5-9)5324
Chute (P/O Item 4)
5325
Tray 3 Feed Out Sensor 5326
Tray 4 Feed Out Sensor 5326
Actuator (P/O Item 4)
5327
Spring
5328
Wire Harness
5329
Sensor Guide
532B
Tray 2 Feed Out Sensor 532C
Chute
532D
T/A Roll 2/3/4
532E
Sleeve Bearing (2270/3370)532F
Balle Bearing (4470/5570)532F
Clamp
532G

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-61

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-62

10. TRAY MODULE (3T)/FAX

PL 10.13 L/H Cover Assembly


Item

Parts No

848K 16850

848K 49350

2
3

4
5
6
7
8
9
10

11
12
13
14
15
16
17

019E 69600
003E 75590
803E 08670

059E 99241
848E 12662
848E 64640
003E 75570

068K 55701
068K 55711

Description

A.C.

L/H Cover Assembly (Item 2-12,16,17) (Alternate)


5331
L/H Cover Assembly (Item 2-12,16,17) (Alternate)
5331
Hook
5332
Latch (Alternate)
5333
Latch (Alternate)
5333
Pinch Spring (P/O Item 1)5334
L/H Chute (P/O Item 1) 5335
Bracket Assembly (P/O Item 1)5336
Spring (P/O Item 1)
5337
Pinch Shaft (P/O Item 1) 5338
Pinch Roll
5339
L/H Cover (Alternate)
533B
L/H Cover (Alternate)
533B
Handle
533C
Pinch Bearing (P/O Item 1)533D
Bracket Assembly
533E
Bracket Assembly
533F
Bracket
533G
L/H Upper Chute (P/O Item 1)533H
Label (P/O Item 1)
533J

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 10.14 Cover
Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

12
13

14
15
16
17
18

017K 94590
848E 45610
868E 20860
848E 25150
868E 15860
826E 31691
849E 13150
017K 94580
017K 94570

848K 34641
848K 49370

848E 25130
848E 64650
848E 12720
848E 12730
848E 12691
848E 12702

Description

A.C.

Adjuster Foot Assembly 3251


Foot Cover
3252
Foot Bracket
3253
Foot Cover
3254
Foot Bracket
3255
Docking Screw
3256
Joint Bracket
3257
Caster Assembly (S)
3258
Caster Assembly
3259
Screw
325B
Rear Cover Assembly (Item 12,13) (Alternate)325C
Rear Cover Assembly (Item 12,13) (Alternate)325C
Rear Cover (P/O Item 11)325D
Blind Cover (Alternate) 325E
Blind Cover (Alternate) 325E
Top Cover
325F
Foot Cover
325G
Left Cover
325H
Right Cover
325J
Label
325K

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-63

10. TRAY MODULE (3T)/FAX

Parts List

Parts List

2010/08
5-64

11. TRAY MODULE (TT)

PL 11.1 Tray 2/3/4 Assembly-TT


Item

Parts No

050K 65400

050K 66220

2
3
4
5
6
7
8
9
10
11
12
13
14

15

011E 24220

897E 44930
897E 10240

848K 39650
848K 49380
050K 65410

050K 66230

16
17
18
19
20
21
22
23
24
25
26

27

011E 24220

897E 44930
897E 10230
848K 39660
848K 49390

Description

A.C.

(SCC) Tray 4 Assembly (Item 2-13) (REP 11.1.2)


(Alternate)50D1
(SCC) Tray 4 Assembly (Item 2-13) (REP 11.1.2)
(Alternate)50D1
Tray 4 (PL 11.4) (P/O Item 1)50D2
Tray 4 Cover (P/O Item 14)50D3
Lever
50D4
Link (P/O Item 14)
50D5
Link (P/O Item 14)
50D6
Spring (P/O Item 14)
50D7
Latch (P/O Item 14)
50D8
Cover (P/O Item 14)
50D9
Transport Bracket (P/O Item 14)50DB
Label (Instruction)
50DC
Label (Tray No4)
50DD
Label
50DE
Tray 4 Cover (Item 3-10) (Alternate)50DF
Tray 4 Cover (Item 3-10) (Alternate)50DF
(SCC) Tray 3 Assembly (Item 16-25) (REP 11.1.1)
(Alternate)50DG
(SCC) Tray 3 Assembly (Item 16-25) (REP 11.1.1)
(Alternate)50DG
Tray 3 (PL 11.3) (P/O Item 15)50DH
Tray 3 Cover (P/O Item 26)50DJ
Lever
50DK
Link (P/O Item 26)
50DL
Link (P/O Item 26)
50DM
Spring (P/O Item 26)
50DN
Latch (P/O Item 26)
50DP
Cover (P/O Item 26)
50DQ
Label (Instruction)
50DR
Label (Tray No3)
50DS
Tray 3 Cover (Item 17-23) (Alternate)50DT
Tray 3 Cover (Item 17-23) (Alternate)50DT
Tray 2 Assembly (PL 11.2)50DV

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.2 Tray 2 Assembly-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

050K 65252

848E 16761
011E 24091
003E 76330
809E 80250
893E 09490
059E 03521
007E 78431
007E 78450
007E 78441
807E 13521

120E 29830

848E 21140
896E 63251
896E 63261
892E 98771
897E 10220
014E 45291
014E 59990

Description

A.C.

(SCC) Tray 2 Assembly (Item 2-16)50G1


Tray Assembly (P/O Item 1)50G2
Front Cover
50G3
Lever
50G4
Latch
50G5
Spring
50G6
Label (Max)
50G7
Roll
50G8
Gear (13T)
50G9
Gear (13T/60T)
50GB
Gear (60T)
50GC
Pinion
50GD
Link
50GE
End Actuator
50GF
Bottom Plate
50GG
Rai Cover
50GH
Side Size Label
50GJ
End Size Label
50GK
Label (Instruction)
50GL
Label (Tray No2)
50GM
Slide Lock Block (Alternate)50GN
Slide Lock Block (Alternate)50GN

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-65

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-66

11. TRAY MODULE (TT)

PL 11.3 Tray 3 Assembly-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

893E 09490

Description

A.C.

Base Tray
Size Actuator
Side Rear Guide
Side Front Guide
Knob
Knob Assembly
Spring
Bracket
Rack Gear
Pinion
Pulley
Pulley
Pulley
Gasket
Bottom Plate
Brake
Label (Max)
Pad
Cable (Front Left)
Cable (Front Right)
Cable (Rear)
Lift Shaft
Cable Guide
Cable Guide
Roll (Side)
Roll (Lower)

50H1
50H2
50H3
50H4
50H5
50H6
50H7
50H8
50H9
50HB
50HC
50HD
50HE
50HF
50HG
50HH
50HJ
50HK
50HL
50HM
50HN
50HP
50HQ
50HR
50HS
50HT

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.4 Tray 4 Assembly-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

893E 09490

Description

A.C.

Base Tray
50K1
Side Rear Guide
50K2
Side Front Guide
50K3
Knob
50K4
Knob Assembly
50K5
Spring
50K6
Brake
50K7
Bottom Plate
50K8
Lift Shaft
50K9
Rack Gear
50KB
Pinion
50KC
Gear
50KD
Bracket
50KE
Pad
50KF
Pulley
50KG
Pulley
50KH
Cable Guide
50KJ
Cable (Front) (REP 11.4.1)50KK
Cable (Rear) (REP 11.4.1)50KL
Size Actuator
50KM
Label (Max)
50KN
Gasket
50KP
Roll (Lower)
50KQ
Roll (Side)
50KR

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-67

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-68

11. TRAY MODULE (TT)

PL 11.5 Tray 4 Paper Feed-TT


Item

Parts No

059K 66620

2
3
4
5
6
7

8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

962K 68600
962K 77651
962K 68590

Description

A.C.

(SCC) Tray 4 Feeder (2270/3370) (PL 11.11,PL


11.12) (REP 11.5.1)50L1
(SCC) Tray 4 Feeder (4470/5570) (PL 11.11,PL
11.12) (REP 11.5.1)50L1
Bracket
50L2
Bracket
50L3
Lower Chute
50L4
Upper Chute
50L5
Tray 4 Feed Out Sensor 50L6
Wire Harness (Sensor) (2270/3370)50L7
Wire Harness (Sensor) (4470/5570)50L7
Wire Harness (Motor)
50L8
Cover
50L9
Stud Bracket
50LB
Tray 4 Transport Assembly (Item 12-23)50LC
Transport Rail
50LD
Lower Chute
50LE
Tray 4 Transport Roll
50LF
Bearing
50LG
Pinch Roll
50LH
Bearing
50LJ
Bearing
50LK
Spring
50LL
Cover
50LM
Upper Chute
50LN
Label
50LP
Spacer
50LQ

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.6 Tray 2/3 Paper Feed-TT


Item

Parts No

1
2
3
4
5
6
7
8
9

10
11
12
13

930W 00111

809E 82720
962K 59462

130K 64121
054E 34301
413W 14860
413W 88650
059K 67140
054E 36441
802E 54672

059K 66620

14
15
16
17
18

054E 39560
059K 60191
120E 32110

Description

A.C.

Chute
50M1
Tray 3 Feed Out Sensor 50M2
Actuator
50M3
Spring
50M4
Wire Harness
50M5
Sensor Guide
50M6
Tray 2 Feed Out Sensor 50M7
Chute
50M8
Sleeve Bearing (2270/3370)50M9
Ball Bearing (4470/5570) 50M9
(SCC) Tray 2 Feeder (PL 11.7) (REP 11.6.1)50MB
Feed Out Chute
50MC
Sensor Cover
50MD
(SCC) Tray 3 Feeder (2270/3370) (PL 11.9,PL 11.10)
(REP 11.6.2)50ME
(SCC) Tray 3 Feeder (4470/5570) (PL 11.9,PL 11.10)
(REP 11.6.2)50ME
Feed Out Chute
50MF
Cover
50MG
Lower Chute
50MH
Takeawy Roll Assembly 50MJ
Clamp
50MK

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-69

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-70

11. TRAY MODULE (TT)

PL 11.7 Tray 2 Feeder (1/2)-TT


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12
13
14
15
16

17
18
19
20
21
22
23
24

127K 52790
801E 03601

930W 00113
930W 00113
120E 22481
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
007K 97870
007K 98130
807E 20300
807E 20310
028E 94160
962K 67241
962K 60932
809E 50531

120E 32110

Description

A.C.

Upper Frame Assembly 50P1


Drive Bracket Assembly 50P2
(SCC) Tray 2 Feed/Lift Up Motor50P3
Rail
50P4
Chute
50P5
Tray 2 Nudger Level Sensor50P6
Tray 2 No Paper Sensor 50P6
Actuator
50P7
Upper Harness Holder 50P8
Rear Harness Holder
50P9
Gear (31T)
50PB
Spacer
50PC
Bearing
50PD
Drive Shaft
50PE
Gear (13T)
50PF
One way Clutch
50PG
One Way Gear (Alternate)50PH
One Way Gear (Alternate)50PH
Herical Gear (25T)
50PJ
Herical Gear (29T/19T) 50PK
Washer
50PL
Harness Assembly (Motor)50PM
Harness Assembly (Sensor)50PN
Spring
50PP
Roll Assembly (PL 11.8) 50PQ
Clamp
50PR

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.8 Tray 2 Feeder (2/2)-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

15

16
17
18
19
20
21
22
23
24
25

022K 74870
022K 74870
022K 74870
019E 69391

054E 35370

013E 92890
413W 11660
807E 20320

807E 20330
005K 08680
005K 08820
005K 05890
005K 07110

807E 00070

005K 09290
014E 45030

013E 33450
809E 78800
809E 78810
809E 78820

Description

A.C.

Frame Assembly
50Q1
Feed Roll (REP 11.8.1) 50Q2
Nudger Roll (REP 11.8.1)50Q3
Retard Roll (REP 11.8.1) 50Q4
Holder
50Q5
Lever
50Q6
Feed In Chute
50Q7
Feed Shaft
50Q8
Bearing (6)
50Q9
Sleeve Bearing
50QB
Herical Gear (30T)
50QC
Nudger Support
50QD
Spur Gear (29T)
50QE
Clutch Assembly (25T) (Alternate)50QF
Clutch Assembly (25T) (Alternate)50QF
One way Clutch (Alternate)50QG
One way Clutch (Alternate)50QG
Nudger Shaft
50QH
Gear (25T)
50QJ
Retard Support
50QK
Friction Clutch
50QL
Spacer
50QM
Retard Shaft
50QN
Retard Bearing
50QP
Spring
50QQ
Spring
50QR
Spring
50QS

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-71

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-72

11. TRAY MODULE (TT)

PL 11.9 Tray 3 Feeder (1/2)-TT


Item

Parts No

1
2
3
4
5
6
7

9
10
11
12
13
14
15
16
17
18
19

20

21
22

23
24
25

26
27
28
29
30
31

127K 52790
801E 03601
054E 23460
930W 00113
930W 00123
930W 00113
930W 00123
120E 22481
019E 69391
011E 20381
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
005K 07130
005K 10100
007K 97870
007K 98130
007K 16960
807E 20300
807E 20310
807E 30640
028E 94160

962K 84911
809E 78820
809E 50531

120E 32110
930W 00211

Description

A.C.

Frame
50S1
Bracket
50S2
Frame
50S3
Tray 3 Feed/Lift Up Motor50S4
Rail
50S5
Chute
50S6
Tray 3 Nudger Level Sensor (Alternate)50S7
Tray 3 Nudger Level Sensor (Alternate)50S7
Tray 3 No Paper Sensor (Alternate)50S8
Tray 3 No Paper Sensor (Alternate)50S8
Actuator
50S9
Holder
50SB
Lever
50SC
Upper Harness Holder 50SD
Rear Harness Holder
50SE
Gear
50SF
Spacer
50SG
Bearing
50SH
Drive Shaft
50SJ
Gear
50SK
One Way Clutch (Alternate)50SL
One Way Clutch (Alternate)50SL
One Way Clutch (Alternate)50SL
One Way Gear (Alternate)50SM
One Way Gear (Alternate)50SM
One Way Gear (Alternate)50SM
Gear (25T)
50SN
Gear (29T/19T) (2270/3370)50SP
Gear (29T/24T) (4470/5570)50SP
Washer
50SQ
Harness Assembry (Motor)50SR
Harness Assembry (Sensor) (2270/3370)50SS
Harness Assembry (Sensor) (4470/5570)50SS
Spring
50ST
Spring
50SV
Label
50SW
Clamp
50SX
Tray 3 Pre Feed Sensor (4470/5570)50SY
Harness Holder (4470/5570)50VY

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.10 Tray 3 Feeder (2/2)-TT


Item

Parts No

1
2
3
4
5
6
7
8
9

10
11
12

13

14
15
16
17
18
19
20
21
22

022K 74870
022K 74870
022K 74870
054E 33790

013E 92890
413W 11660
807E 20320
807E 30650
849E 97670
807E 20330
005K 08680
005K 08820
005K 10090
005K 05890
005K 07110
005K 10080

807E 00070
849E 97682
005K 09290
014E 45030

013E 33450
809E 78800
809E 78810

Description

A.C.

Frame
50V1
Feed Roll (REP 11.10.1) 50V2
Nudger Roll (REP 11.10.1)50V3
Retard Roll (REP 11.10.1)50V4
Feed In Chute
50V5
Feed Shaft
50V6
Bearing
50V7
Sleeve Bearing
50V8
Gear (30T) (2270/3370) 50V9
Gear (25T) (4470/5570) 50V9
Support
50VB
Gear (29T)
50VC
Clutch (25T)
50VD
Clutch (25T)
50VD
Clutch (25T)
50VD
One Way Clutch
50VE
One Way Clutch
50VE
One Way Clutch
50VE
Nudger Shaft
50VF
Gear (25T)
50VG
Support
50VH
Friction Clutch
50VJ
Spacer
50VK
Retard Shaft
50VL
Retard Bearing
50VM
Spring
50VN
Spring
50VP

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-73

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-74

11. TRAY MODULE (TT)

PL 11.11 Tray 4 Feeder (1/2)-TT


Item

Parts No

1
2
3
4
5
6
7

9
10
11
12
13
14
15
16
17
18
19

20

21
22

23
24
25

26
27
28
29
30
31

127K 52790
801E 03601
054E 23460
930W 00113
930W 00123
930W 00113
930W 00123
120E 22481
019E 69391
011E 20381
019E 69460
113E 37581
807E 00390
014E 44770
013E 26530
006K 23221
807E 00800
005K 83081
005K 07130
005K 10100
007K 97870
007K 98130
007K 16960
807E 20300
807E 20310
807E 30640
028E 94160

962K 84911
809E 78820
809E 50531

120E 32110
930W 00211

Description

A.C.

Frame
50W1
Bracket
50W2
Frame
50W3
Tray 4 Feed/Lift Up Motor50W4
Rail
50W5
Chute
50W6
Tray 4 Nudger Level Sensor (Alternate)50W7
Tray 4 Nudger Level Sensor (Alternate)50W7
Tray 4 No Paper Sensor (Alternate)50W8
Tray 4 No Paper Sensor (Alternate)50W8
Actuator
50W9
Holder
50WB
Lever
50WC
Upper Harness Holder 50WD
Rear Harness Holder
50WE
Gear
50WF
Spacer
50WG
Bearing
50WH
Drive Shaft
50WJ
Gear
50WK
One Way Clutch (Alternate)50WL
One Way Clutch (Alternate)50WL
One Way Clutch (Alternate)50WL
One Way Gear (Alternate)50WM
One Way Gear (Alternate)50WM
One Way Gear (Alternate)50WM
Gear (25T)
50WN
Gear (29T/19T) (2270/3370)50WP
Gear (29T/24T) (4470/5570)50WP
Washer
50WQ
Harness Assembry (Motor)50WR
Harness Assembry (Sensor) (2270/3370)50WS
Harness Assembry (Sensor) (4470/5570)50WS
Spring
50WT
Spring
50WV
Label
50WW
Clamp
50WX
Tray 4 Pre Feed Sensor (4470/5570)50WY
Harness Holder (4470/5570)50YY

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.12 Tray 4 Feeder (2/2)-TT


Item

Parts No

1
2
3
4
5
6
7
8
9

10
11
12

13

14
15
16
17
18
19
20
21
22

022K 74870
022K 74870
022K 74870
054E 33790

013E 92890
413W 11660
807E 20320
807E 30650
849E 97670
807E 20330
005K 08680
005K 08820
005K 10090
005K 05890
005K 07110
005K 10080

807E 00070
849E 97682
005K 09290
014E 45030

013E 33450
809E 78800
809E 78810

Description

A.C.

Frame
50Y1
Feed Roll (REP 11.12.1) 50Y2
Nudger Roll (REP 11.12.1)50Y3
Retard Roll (REP 11.12.1)50Y4
Feed In Chute
50Y5
Feed Shaft
50Y6
Bearing
50Y7
Sleeve Bearing
50Y8
Gear (30T) (2270/3370) 50Y9
Gear (25T) (4470/5570) 50Y9
Support
50YB
Gear (29T)
50YC
Clutch (25T)
50YD
Clutch (25T)
50YD
Clutch (25T)
50YD
One Way Clutch
50YE
One Way Clutch
50YE
One Way Clutch
50YE
Nudger Shaft
50YF
Gear (25T)
50YG
Support
50YH
Friction Clutch
50YJ
Spacer
50YK
Retard Shaft
50YL
Retard Bearing
50YM
Spring
50YN
Spring
50YP

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-75

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-76

11. TRAY MODULE (TT)

PL 11.13 Left Cover Assembly-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

068K 55701
068K 55711

110E 12220
962K 59482

848E 12662
003E 75570
003E 75590
019E 69600
059E 99241

Description

A.C.

Bracket (Upper)
5E01
Bracket (Lower)
5E02
Cover
5E03
Tray Module L/H Cover Switch 5E04
Wire Harness
5E05
Hinge Bracket
5E06
Left Cover (Item 8-20) 5E07
Left Cover
5E08
(SCC) Handle
5E09
Latch
5E0B
Hook
5E0C
Pinch Roll
5E0D
Pinch Shaft
5E0E
Pinch Bearing
5E0F
Pinch Spring
5E0G
Upper Chute
5E0H
Lower Chute
5E0J
Hinge
5E0K
Spring
5E0L
Label
5E0M

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.14 Tray 2/3/4 Front Support-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

014E 64380
068K 63522

803E 02420
803E 02430

003E 75431
059E 03500
059E 03510

Description

A.C.

Spacer
5F01
Roll and Bracket (Item 3-5)5F02
Bracket (P/O Item 2)
5F03
Roll (P/O Item 2)
5F04
Shaft (P/O Item 2)
5F05
Roll
5F06
Stopper
5F07
Stopper
5F08
Stopper
5F09
Stopper
5F0B
Roll
5F0C
Stopper
5F0D
Roll
5F0E
Roll
5F0F

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-77

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-78

11. TRAY MODULE (TT)

PL 11.15 Tray 2/3/4 Paper Size Sensor , Tray 3/4


Lift Gear-TT
Item

Parts No

1
2
3
4
5
6
7
8
9
10

807E 16730

110K 11680

Description

A.C.

(SCC) Tray 3 Paper Size Sensor 5G01


(SCC) Tray 4 Paper Size Sensor5G02
Gear (17/50)
5G03
Gear (16/48)
5G04
Gear (57)
5G05
Gear (18)
5G06
Gear (51)
5G07
Bracket
5G08
Bracket
5G09
(SCC) Tray 2 Paper Size Sensor 5G0B

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.16 Drive-TT
Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12

807E 20740
807E 20720

127K 60441

13

14
15
16
17
18

127K 52570
127K 52880

807E 20760
807E 25640

127K 60450

19
20

127K 52880

Description

A.C.

Gear (52)
5H01
Gear (39) (2270/3370) 5H02
Gear (20/65)
5H03
Collar
5H04
Gear Pulley
5H05
Roll
5H06
Belt
5H07
Spring
5H08
Tension Bracket
5H09
Roll
5H0B
Gear Bracket
5H0C
(SCC) TM Take Away Motor (2270/3370) (Item 1316)5H0D
(SCC) TM Take Away Motor 2 (4470/5570) (Item 1317)5H0D
(SCC) TM Take Away Motor (2270/3370)5H0E
(SCC) TM Take Away Motor 2 (4470/5570)5H0E
Bracket
5H0F
Gear (81)
5H0G
Gear (70)
5H0H
Collar (4470/5570)
5H0J
(SCC) TM Take Away Motor (4470/5570) (Item
19,20)5H0K
(SCC) TM Take Away Motor (4470/5570)5H0L
Bracket (4470/5570)
5H0M

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-79

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-80

11. TRAY MODULE (TT)

PL 11.17 Electrical-TT
Item

Parts No

1
2
3

960K 50113

960K 46664

962K 75371

962K 75381

Description

A.C.

Ground Plate
5C31
Transport Guide
5C32
(SCC) Tray Module PWB (2270/3370) (REP 11.17.1)
5C33
(SCC) Tray Module PWB (4470/5570) (REP 11.17.1)
5C33
Harness Assembly (Sensor) (2270/3370)5C34
Harness Assembly (Sensor) (4470/5570)5C34
Harness Assembly (Motor) (2270/3370)5C35
Harness Assembly (Motor) (4470/5570)5C35
Harness Assembly (I/F) 5C36

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 11.18 Cover , Caster-TT


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

017K 94570
017K 94580

848E 12720
848E 12691
848K 34641

848E 25130
848E 12702
868E 15860
848E 25150
868E 20860
848E 45610
017K 94590

Description

A.C.

Caster Assembly
Caster Assembly (S)
Screw
Screw (M4)
Screw (M3)
Top Cover
Left Cover
Rear Cover (Item 9,10)
Rear Cover (P/O Item 8)
Blind Cover
Right Cover
Foot Bracket
Foot Cover
Foot Bracket
Foot Cover
Adjuster Foot Assembly
Docking Screw
Docking Bracket

3261
3262
3263
3264
3265
3266
3267
3268
3269
326B
326C
326D
326E
326F
326G
326H
326J
326K

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-81

11. TRAY MODULE (TT)

Parts List

Parts List

2010/08
5-82

13. MSI

PL 13.1 MSI (1/5)


Item

Parts No

1
2
3
4
5
6
7

059K 65760
059K 65770
050K 64540
896E 46050
896E 46040
848E 44582
120E 29441

Description

A.C.

MSI Unit (Item 2,3,6,7) (REP 13.1.1)5121


MSI Feeder Assembly (PL 13.2)5122
MSI Tray Assembly (PL 13.5)5123
Label (Instruction)
5124
Label (Max)
5125
Top Cover
5149
Actuator
514B

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 13.2 MSI (2/5)


Item

Parts No

1
2
3
4
5
6
7
8
9

801K 30742
801K 40490
068K 58572

930W 00113
032E 29072

Description

A.C.

Upper Frame Assembly (PL 13.3)5141


Lower Frame Assembly (PL 13.4)5142
Drive Bracket Assembly 5143
Gear (29T/19T)
5144
Gear (31T/15T)
5145
MSI Feed/Nudger Motor 5146
Sensor Bracket
5147
MSI Nudger Position Sensor5148
Harness Holder
514C

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-83

13. MSI

Parts List

Parts List

2010/08
5-84

13. MSI

PL 13.3 MSI (3/5)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

18
19
20
21
22

413W 85459
413W 11660

005K 08370
005K 08360

022K 74870
022K 74870

Description

A.C.

Pinch Chute Assembly 5151


Gear Support
5152
Gear (21T)
5153
Gear (23T)
5154
Lock Stopper
5155
Nudger Support
5156
Nudger Shaft
5157
Gear (25T)
5158
Stopper
5159
Feed Shaft
515B
Bearing
515C
Sleeve Bearing
515D
Gear (30T)
515E
One way Clutch (22T)
515F
One way Clutch
515G
Spring
515H
Feed Roll (REP 13.3.1) 515J
Nudger Roll (REP 13.3.1)515K
Guide
515M
Pinch Spring
515N
Spacer
515P
Shaft
515Q
Pinch Roll
515R

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 13.4 MSI (4/5)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

962K 58261

005K 08830
014E 45030
022K 74870

059K 53691

413W 11660
413W 11860

130K 72110
930W 00113
019E 68980
054E 33950

Description

A.C.

MSI Lower Frame


5161
(SCC) Wire Harness (MSI)5162
Retard Support
5163
Shaft
5164
Friction Clutch
5165
Spacer
5166
Retard Roll (REP 13.3.1) 5167
Retard Spring
5168
Plate
5169
Drive Roll Assembly
516B
Collar
516C
Gear (23T)
516D
Sleeve Bearing
516E
Sleeve Bearing
516F
Sensor Plate
516G
MSI Feed Out Sensor
516H
MSI No Paper Sensor
516J
Bottom Pad
516K
Front Chute
516M

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-85

13. MSI

Parts List

Parts List

2010/08
5-86

13. MSI

PL 13.5 MSI (5/5)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

130K 70660
007E 79700

962K 60991
962K 61002

050E 25471
050E 25480
012E 11760
809E 49930

Description

A.C.

MSI Tray
5171
Front Rack
5172
Rear Rack
5173
(SCC) MSI Paper Size Sensor (REP 13.5.1)5174
Pinion Gear
5175
Front Side Guide
5176
Rear Side Guide
5177
(SCC) Wire Harness
5178
(SCC) Wire Harness
5179
Plate
517B
Extension Tray (L1)
517C
Extension Tray (L2)
517D
Sensor Link
517E
Sensor Spring
517F

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 14.1 L/H Cover (1/2)


Item

Parts No

1
2
3
4
5

849E 97100
806E 21420
897E 37550
110E 11980

Description

A.C.

Bracket
5341
Shaft
5342
Label
5343
L/H Cover Interlock Switch5344
L/H Cover Unit (PL 14.2) (REP 14.1.1)5345

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-87

14. L/H COVER

Parts List

Parts List

2010/08
5-88

14. L/H COVER

PL 14.2 L/H Cover (2/2)


Item

Parts No

1
2

059K 53655
848K 40260
848K 39590
059K 66710

059K 66720

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

848E 47292
054E 43021

127K 61510
127K 61510
127K 61510

960K 50360

962K 83730

962K 83740

Description

A.C.

2ND BTR Unit (REP 14.2.1)5351


L/H Cover Assembly (2270/3370) (Item 3-10) 5352
L/H Cover Assembly (4470/5570) (Item 3-21) 5352
Duplex Assembly (2270/3370) (PL 14.5) (REP
14.2.2)5353
Duplex Assembly (4470/5570) (PL 14.5) (REP
14.2.2)5353
L/H Cover
5354
Chute
5355
Fuser Link
5356
Block
5357
L/H Frame Assembly (PL 14.3)5358
Latch (Front)
5359
Latch (Rear)
535B
Fan Holder
535C
LH Fan 1
535D
LH Fan 2
535E
LH Fan 3
535F
Connector
535G
LH Fan PWB
535H
Conductor
535J
Screw
535K
Wire Harness
535L
Harness Guide
535M
Wire Harness
535N

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 14.3 L/H Cover Assembly (1/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

849E 97370
868E 05450
054K 42160

059K 56660

809E 79750
062E 12020
019E 69230

809E 65260
054K 35160
809E 76900

011E 24361
011E 24380

868E 43820
126K 27140

Description

A.C.

Rear Support
5361
Front Support
5362
Pinch Chute Assembly (Item 4-10,22,23)5363
Chute Assembly (P/O Item 3)5364
Pinch Roller Assembly 5365
Pulley (P/O Item 3)
5366
Spring
5367
OHP Reflector
5368
Holder
5369
Cap (P/O Item 3)
536B
Chute Support
536C
Spring
536D
Duplex Chute Assembly 536E
Spring
536F
2ND BTR Housing Assembly536G
Spring
536H
(SCC) Front Latch Lever 536J
Rear Latch Lever
536K
Latch Shaft
536M
Actuator
536N
2ND Contact Retract Assembly (PL 14.4)536P
Heater Bracket
536Q
DC Heater
536R

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-89

14. L/H COVER

Parts List

Parts List

2010/08
5-90

14. L/H COVER

PL 14.4 L/H Cover Assembly (2/2)


Item

Parts No

1
2
3
4
5
6
7
8

006K 86160

930W 00111
127K 52251

9
10
11

12
13
14
15
16
17
18
19
20
21

130K 87770
962K 79270
962K 78500
012K 94970
413W 11360

032E 34540

120E 28260
413W 14860

Description

A.C.

Harness Holder
5371
Harness Holder
5372
Frame Assembly
5373
Retract Shaft Assembly (Item 17-21)5374
Conductor Assembly
5375
Conductor Assembly
5376
2ND BTR Contact Retract Sensor5377
(SCC) 2ND BTR Contact Retract Motor Assembly
5378
Sensor Holder
5379
POB Sensor
537B
(SCC) Harness Assembly (2270/3370)537C
(SCC) Harness Assembly (4470/5570)537C
2nd Link Assembly
537D
Sleeve Bearing
537E
Shaft
537F
Harness Guide
537G
Harness Guide
537H
Retract Shaft (P/O Item 4)537J
Retract Cam (P/O Item 4)537K
Pin (P/O Item 4)
537L
Retract Actuator
537M
Bearing
537N

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 14.5 Duplex Assembly (1/2)


Item

Parts No

1
2
3
4
5
6

7
8
9
10
11
12

848E 24142
011E 23681
848E 43860

809E 75990
127K 58390
127K 60820
120E 32340
809E 75960
930W 00113
962K 60701
110E 11580
868E 40820

Description

A.C.

Duplex Cover
5271
(SCC) Duplex Lever
5272
Lever Cover
5273
Frame Assembly (PL 14.6)5274
Spring
5275
(SCC) Duplex Motor (2270/3370)5276
(SCC) Duplex Motor (4470/5570)5276
Actuator
5279
Spring
527B
Duplex Wait Sensor
527C
(SCC) Wire Harness
527D
(SCC) Duplex Cover Switch527E
Motor Bracket (4470/5570)527F

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-91

14. L/H COVER

Parts List

Parts List

2010/08
5-92

14. L/H COVER

PL 14.6 Duplex Assembly (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10

11

12
13
14
15
16
17
18
19
20
21
22

059E 04010
809E 89870
809E 75530

059K 53880
059K 53890
059K 53900

807E 21210
807E 30550
029E 45400
029E 47600
007K 14860
413W 14460
413W 14660
023E 26770
023E 27480
020E 45140
806E 31100
059E 06380
020E 46940
020E 46950

Description

A.C.

Inner Chute
5281
Duplex Pinch Roll (2270/3370)5282
Pinch Spring 1
5283
Pinch Spring 2
5284
Lower Chute
5285
Duplex Roller 1
5286
Duplex Roller 2
5287
Duplex Roller 3
5288
Duplex Rear Frame
5289
Idle Gear (13T/46T) (2270/3370)528B
Idle Gear (13T/23T) (4470/5570)528B
Pin (2270/3370)
528C
Pin (4470/5570)
528C
Gear Assembly
528D
Sleeve Bearing
528E
Sleeve Bearing
528F
Belt
528G
Belt
528H
Pulley
528J
Shaft (4470/5570)
528K
Duplex Pinch Roll (4470/5570)528L
Tension Pulley
528M
Idler Pulley
528N
Tension Bracket
528P

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 15.1 Registration (1/2)


Item

Parts No

1
2
3
4
5
6
7
8

121K 41242
806E 21440
807E 20050
013E 33420
013E 33460

059K 66650

9
10
11
12
13
14

127K 60770
806E 30580
013E 36280
068K 67130
807E 30540
807E 30531

Description

A.C.

(SCC) Take Away Clutch (2270/3370)5381


Shaft (2270/3370)
5382
Gear (40T)
5383
Bearing
5384
Bearing (2270/3370)
5385
Bracket
5386
Bracket
5387
Regi Transport Assembly (PL 15.2) (REP 15.1.1)
5388
(SCC) Take Away Motor (4470/5570)5389
Shaft (4470/5570)
538B
Bearing (4470/5570)
538C
Bracket (4470/5570)
538D
Gear (29T) (4470/5570) 538E
Gear (60T) (4470/5570) 538F

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-93

15. REGISTRATION

Parts List

Parts List

2010/08
5-94

15. REGISTRATION

PL 15.2 Registration (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

059K 53360
413W 77559
013E 36270
121K 46000
054E 33633
054K 33690
130K 69250

019E 70090
930W 00111
120E 29700
809E 78760
962K 58241
014E 60380
103E 36140

059K 53370
807E 20190

013E 36260

Description

A.C.

Regi Roll
Bearing
Sleeve Bearing
(SCC) Regi Clutch
Regi Chute
Inlet Chute Assembly
OHP Sensor
Cap
Sensor Holder
Regi Sensor
Actuator
Spring
(SCC) Wire Harness
Skew Adjust Block
Inlet Resistor
Conductor (In)
Conductor (Out)
Take Away Roll
Gear (23T)
Conductor
Conductor
Bearing

5391
5392
5393
5394
5395
5396
5397
5398
5399
539B
539C
539D
539E
539F
539G
539H
539J
539K
539M
539N
539P
539Q

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 17.1 Exit 1/OCT,Exit 2


Item

Parts No

1
2
3
4
5
6
7
8

848K 14620

930W 00113
807E 20620
013E 33410
036K 91890
059K 65653

059K 65643

055E 58430

Description

A.C.

Exit/OCT 1 Assembly (PL 17.2) (REP 17.1.1)5421


Motor Cover
5422
Washer
5423
Exit 1 OCT Home Position Sensor5424
Gear (19T)
5425
Bearing
5426
Paper Weight
5427
Exit 2 Assembly (2270/3370) (PL 17.3) (REP 17.1.2)
5428
Exit 2 Assembly (4470/5570) (PL 17.3) (REP 17.1.2)
5428
Exit 1 Guard
5429

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-95

17. EXIT/OCT

Parts List

Parts List

2010/08
5-96

17. EXIT/OCT

PL 17.2 Exit 1/OCT


Item

Parts No

2
3
4

5
6
7
8
9
10
11
12
13
14
15

801K 42591
801K 42601
801E 11902
807E 20070
127K 52280
127K 60880
807E 20061
013E 30050
809E 77000
054E 33690
059K 53440
809E 89990
413W 11660
059K 65781
054K 42141

Description

A.C.

Exit 1 Base Assembly (2270/3370) (Item 2-7,14)5431


Exit 1 Base Assembly (4470/5570) (Item 2-7,14)5431
Exit 1 Base
5432
Exit 1 Gear
5433
(SCC) Exit 1 OCT Motor (2270/3370)5434
(SCC) Exit 1 OCT Motor (4470/5570)5434
OCT Gear
5435
Bearing
5436
Ground Plate
5437
OCT Chute
5438
OCT 1 Roller
5439
Exit Pinch Spring
543B
Sleeve Bearing
543C
Exit Pinch Roller
543D
OCT 1 Assembly (Item 8-12,15)543E
Connector
543F
Guide
543G

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 17.3 Exit 2 (1/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

003E 76760
013E 30050

054E 41601
059K 53741
413W 14760
807E 11820

925W 00001
003E 64910

925W 00001
003E 75360
807E 00160

038K 20231

Description

A.C.

Exit 2 Front Stopper


5441
Bearing
5442
Exit 2 Chute
5443
L/H High Chute
5444
Inverter Roll
5445
Sleeve Bearing
5446
Gear (22T)
5447
Ground Plate
5448
Exit 2 Drive Assembly (PL 17.4)5449
Tray 2 Guide (P/O Item 21)544B
Gate 1 Spring (P/O Item 21)544C
Exit 1 Gate (P/O Item 21)544D
Ground Plate (P/O Item 21)544E
Eliminator
544F
Gate Stopper
544G
Ground Plate
544H
Eliminator
544J
Exit 2 Stopper
544K
Gear (52T)
544M
Gear Cover
544N
Exit 2 Guide Assembly (Item 10-15)544P

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-97

17. EXIT/OCT

Parts List

Parts List

2010/08
5-98

17. EXIT/OCT

PL 17.4 Exit 2 (2/3)


Item

Parts No

1
2
3

4
5

7
8
9

10
11

12
13

14
15
16
17
18

059E 98780
110E 11580
110E 11580

127K 58400
127K 60830
962K 78430
962K 78480
806E 14120
807E 20410
807E 20430
807E 30560
809E 37332
848E 10140
848E 43880
848E 24630
868E 40860
868E 40870
930W 00113
930W 00113

Description

A.C.

Exit 2 OCT Assembly (PL 17.5)5451


Actuator Roller
5452
(SCC) Face Up Tray Detect Switch5453
(SCC) L/H High Cover Switch5453
Actuator
5454
(SCC) Exit 2 Drive Motor (2270/3370)5455
(SCC) Exit 2 Drive Motor (4470/5570)5455
(SCC) Wire Harness (Exit 2) (2270/3370)5456
(SCC) Wire Harness (Exit 2) (4470/5570)5456
Gear Shaft
5457
Gear (28T)
5458
Gear (16T/48T) (2270/3370)5459
Gear (16T/23T) (4470/5570)5459
Spring
545B
Rear Cover (2270/3370) 545C
Rear Cover (4470/5570) 545C
Shaft Cover
545D
Rear Bracket (2270/3370)545E
Rear Bracket (4470/5570)545E
Exit 2 Sensor
545F
Exit 2 OCT Home Position Sensor545G
Motor Bracket (4470/5570)545H
Gear Shaft (4470/5570) 545J
Switch Cover
545K

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 17.5 Exit 2 (3/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10

11

12
13
14
15
16
17
18
19
20
21
22
23

012E 16000
012E 16010
013E 30050
013E 33410
054E 33991
054E 41580
059K 65781
059E 03531
059K 53730
121K 37100
121K 37100
127K 52280
127K 60880
413W 11660
806E 31120
807E 00211
807E 11810
809E 67360
809E 75460
815E 38340
848E 10110
848E 10150
848E 24790
055E 57522
848E 49170

Description

A.C.

Exit Gate Link


5461
Face Up Gate Solenoid Link5462
Bearing
5463
Bearing
5464
OCT 2 Chute
5465
Low 2 Chute
5466
Exit Pinch Roller
5467
Inverter Pinch Roll
5468
OCT Roller
5469
(SCC) Exit 2 Gate Solenoid546B
(SCC) Face Up Gate Solenoid546B
(SCC) Exit 2 OCT Motor (2270/3370)546C
(SCC) Exit 2 OCT Motor (4470/5570)546C
Sleeve Bearing
546D
Inverter Pinch Shaft
546E
Offset 2 Gear
546F
Gear (22T)
546G
Exit Pinch Spring
546H
Inverter Pinch Spring
546J
Ground Plate
546K
Exit 2 Gate Solenoid Cover546M
Face Up Gate Solenoid Cover546N
Connector Cover
546P
Exit 2 Guard
546R
Motor Cover
546S

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-99

17. EXIT/OCT

Parts List

Parts List

2010/08
5-100

17. EXIT/OCT

PL 17.6 Side Tray Unit (1/2) (Option)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

848E 21532
050K 62502
059K 65890
803E 04720

809E 37170

Description

A.C.

Tray Cover
5471
Face Up Tray
5472
Face Up Transport Assembly (Item 4-11)5473
(SCC) Latch Handle
5474
Exie 2 Gate (P/O Item 3) 5475
Upper Chute (P/O Item 3)5476
Pinch Roll (P/O Item 3) 5477
Spring (P/O Item 3)
5478
Pinch Spring (P/O Item 3)5479
Spring
547B
Transport Roll Assembly (P/O Item 3) (PL 17.7)547C

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 17.7 Side Tray Unit (2/2) (Option)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14

012E 16023

014E 62932
013E 30050
059K 53741

413W 14760
807E 00160
807E 11820

Description

A.C.

Link
Link Bracket
Spacer
Bearing
INV Roll
FU Roll
Bearing
Gear (52T)
Gear (22T)
Gear Cover
Tray Support
Guard
Cover Assembly
Gear (22T)

5481
5482
5483
5484
5485
5486
5487
5488
5489
548B
548C
548D
548E
548F

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-101

17. EXIT/OCT

Parts List

Parts List

2010/08
5-102

18. ELECTRICAL

PL 18.1 PWB Chassis Unit (1/2)


Item

Parts No

117K 39082

Description

A.C.

2270/3370 PWB Chassis Unit (PL 18.2a)7691


4470/5570 PWB Chassis Unit (PL 18.2b)7691
IIT-Control Cable
7692

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 18.2a PWB Chassis Unit 2270/3370 (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

960K 48060
962K 60090

848K 34400
127K 56981
127K 53040

055E 56400

032E 34660

960K 51371
960K 48130
962K 67180
101K 60913

Description

A.C.

(SCC) BP PWB (REP 18.2.1)76C1


(SCC) Fan Wire Harness 76C2
Cable Holder
76C3
ESS Cover
76C4
(SCC) ESS Fan
76C5
(SCC) Drive Fan
76C6
Screw
76C7
Chassis Assembly (P/O Item 18)76C8
Fan Guard
76C9
Connector
76CB
Harness Guide
76CC
Bracket
76CD
Shield
76CE
EPROM
76CF
(SCC) (ISC) MCU PWB (REP 18.2.2)76CG
(SCC) MD PWB (REP 18.2.3)76CH
(SCC) HCF IF Connector76CJ
(SCC) 2270/3370 PWB Chassis (Item 1-13)76CK

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-103

18. ELECTRICAL

Parts List

Parts List

2010/08
5-104

18. ELECTRICAL

PL 18.2b PWB Chassis Unit 4470/5570 (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

960K 48060
962K 60090
868E 07760
848K 34400
127K 56981
127K 60710

055E 56400

032E 34660

054K 41850

960K 51381
960K 48140
962K 67180
101K 60923
054K 41570

Description

A.C.

(SCC) BP PWB (REP 18.2.1)76G1


(SCC) Fan Wire Harness 76G2
Cable Holder
76G3
ESS Cover
76G4
(SCC) ESS Fan
76G5
(SCC) Suction Fan
76G6
Screw
76G7
Chassis Assembly (P/O Item 21)76G8
Fan Guard
76G9
Connector
76GB
Harness Guide
76GC
Bracket
76GD
Shield
76GE
Duct
76GF
Duct (P/O Item 22)
76GG
Screw
76GH
EPROM
76GJ
(SCC) (ISC) MCU PWB (REP 18.2.2)76GK
(SCC) MD PWB (REP 18.2.3)76GL
(SCC) HCF IF Connector76GM
(SCC) 4470/5570 PWB Chassis (Item 1-16)76GN
Duct Assembly (Item 14,15)76GP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 18.3 Electricl-IOT Rear


Item

Parts No

1
2
3

032E 34450

101K 61240

101K 61250

101K 60291

101K 60321

6
7
8
9

105E 19341
105E 19330
962K 79140
962K 78700

105E 19210
868E 41240
032E 35010

Description

A.C.

Harness Guide
7661
Harness Guide
7662
(SCC) 220V GFI Chassis Assembly (2270/3370) (PL
18.4)7663
(SCC) 220V GFI Chassis Assembly (4470/5570) (PL
18.4)7664
(SCC) 110V GFI Chassis Assembly (2270/3370) (PL
18.4)7663
(SCC) 110V GFI Chassis Assembly (4470/5570) (PL
18.4)7664
(SCC) 220V IH Driver PWB (REP 18.3.1)7665
(SCC) 110V IH Driver PWB (REP 18.3.1)7665
(SCC) 220V Fuser Drawer Harness7666
(SCC) 110V Fuser Drawer Harness7666
Shield
7667
Sub LVPS (4470/5570) 7668
Bracket (4470/5570)
7669
Harness Guide (Fax)
766B

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-105

18. ELECTRICAL

Parts List

Parts List

2010/08
5-106

18. ELECTRICAL

PL 18.4 GFI Chassis


Item

Parts No

1
2
3
4
5
6
7

8
9

10
11

908W 01201
113E 23720

113E 23620
826E 08750
962K 55600
962K 64730
962K 55600
962K 83961
962K 83972
962K 78442
962K 78493
962K 60260

Description

A.C.

GFI
7681
Finisher/PSW Outlet
7682
GFI Chassis
7683
Bracket (110V)
7684
PSW Outlet (110V)
7685
Screw
7686
(SCC) 220V Wire Harness (Blue)7687
(SCC) 110V Wire Harness (Red)7687
(SCC) Wire Harness (Blue)7688
(SCC) 220V Wire Harness (2270/3370)7689
(SCC) 220V Wire Harness (4470/5570)768B
(SCC) 110V Wire Harness (2270/3370)7689
(SCC) 110V Wire Harness (4470/5570)768B
(SCC) Wire Harness
768C
Bracket
768D

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 18.5 Electrical-Front/Right
Item

Parts No

101K 60311

2
3
4
5
6
7
8
9
10
11

110E 13090

110K 15981
032E 34460
110E 11980
130K 71470

110E 12981
105E 19271

Description

A.C.

(SCC) Main Power Switch and Harness (Item 2-4)


76D1
Main Power Switch
76D2
Bracket (P/O Item 1)
76D3
Wire Harness (P/O Item 1)76D4
Power Switch
76D5
Harness Guide
76D6
Front Cover Interlock Switch76D7
MOB ADC Assembly (REP 18.5.1)76D8
Bracket
76D9
IBT Front Cover Switch 76DB
(SCC) Main LVPS
76DC

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-107

18. ELECTRICAL

Parts List

Parts List

2010/08
5-108

18. ELECTRICAL

PL 18.6a Electrical-Bottom 2270/3370


Item

Parts No

1
2
3

848K 13850
032E 27481
105E 17521

Description

A.C.

HVPS Housing
76J1
HVPS Guide
76J2
(SCC) HVPS (DEVE/BCR) (REP 18.6.1)76J3

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 18.6b Electrical-Bottom 4470/5570


Item

Parts No

1
2
3
4

105E 19351
848K 36390

Description

A.C.

HVPS Housing
76H1
HVPS Housing
76H2
(SCC) HVPS (BCR) (REP 18.6.1)76H3
HVPS Housing (Item 1,2)76H4

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-109

18. ELECTRICAL

Parts List

Parts List

2010/08
5-110

18. ELECTRICAL

PL 18.7 Wire Harness


Item

Parts No

3
4

962K 78402
962K 78452
962K 78412
962K 78462
962K 78510
962K 78420
962K 78470
604K 59820

Description

A.C.

(SCC) Wire Harness (Left) (2270/3370)76B1


(SCC) Wire Harness (Left) (4470/5570)76B1
(SCC) Wire Harness (Right) (2270/3370)76B2
(SCC) Wire Harness (Right) (4470/5570)76B2
(SCC) Wire Harness (Top)76B3
(SCC) Wire Harness (Front) (2270/3370)76B4
(SCC) Wire Harness (Front) (4470/5570)76B4
Wire Harness (J390-J710)76B5

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 18.8 IOT/Tray Heater (Option)


Item

Parts No

126K 27200

126K 27560

2
3
4
5

130K 72640
962K 65540
962K 83921
126K 18320

Description

A.C.

IOT Heater (2270/3370) (Identification:32W , 2pin)


76L1
IOT Heater (4470/5570) (Identification:63W , 3pin)
76L2
Thermostat
76L3
Tray WireHarness
76L4
IOT WireHarness
76L5
Tray Heater
76L6

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-111

18. ELECTRICAL

Parts List

Parts List

2010/08
5-112

19. COVER

PL 19.1 Cover (1/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10

11
12
13
14

815E 58600
815E 58610
815E 58620
815E 43300

848E 14020
848K 34521

848E 14030
848K 40220
848K 40230
848K 40240
848K 40250
032K 05330
014E 63022
815K 04470

Description

A.C.

Plate (Y)
3202
Plate (M)
3203
Plate (C )
3204
Plate (K)
3205
Magnet Catch
3206
Strip (A)
3207
Front Cover (Item 8,9) 320B
Front Cover (P/O Item 7) 320C
Strip (B)
320D
Inner Cover (E)
320E
Inner Cover (K)
320E
Inner Cover (TC)
320E
Inner Cover (SC)
320E
Guide
320F
Block
320G
Logo Plate and Badge 320H
Tapping Screw
320J

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 19.2 Cover (2/3)


Item

Parts No

2
3

4
5
6
7
8
9
10
11

12
13
14

050E 25690
050E 25450
050E 25661
848E 44951
848E 44940
848E 44981
848E 45100
897E 08310
848E 44990
848E 45111
848E 45060
848E 45080
848E 45072
848K 40560
848E 45051

835E 20690

Description

A.C.

Add Tray (2270/3370)


3211
Add Tray (4470/5570)
3211
Exit 2 Tray
3212
Top Cover (2270/3370) (REP 19.2.1)3213
Top Cover (4470/5570) (REP 19.2.1)3213
MSI Front Cover
3214
Left Rear Upper Cover 3215
Number Label (5)
3216
Left Rear Lower Cover 3218
Left Upper Cover
3219
Exit Front Cover
321B
Exit Upper Cover
321C
Top Rear Cover
321D
Top Rear Cover (Option) 321D
Front Left Cover
321E
Screw (Black)
321F
Seal (Option)
321G

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-113

19. COVER

Parts List

Parts List

2010/08
5-114

19. COVER

PL 19.3 Cover (3/3)


Item

Parts No

1
2
3
4
5
6
7
8
9
10

11
12
13
14

848K 46630
848E 45090
848E 45021
848E 45120
848E 21350
848E 45030
848E 45040

896E 97120
896E 97130

848E 45150
848E 45162

Description

A.C.

Right Cover
3221
Right Rear Cover
3222
Rear Lower Cover (REP 19.3.1)3223
Rear Upper Cover
3224
EPSV Cover
3225
Filter Cover
3226
MCU Cover
3227
Data Plate
3228
Ground Label
3229
Label (Outlet ) (220V)
322B
Label (Outlet ) (110V)
322B
GFI Label
322C
Rear Control Unit Cover 322D
Control Unit Connector Cover322E
CCC Label (SC)
322F

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 35.1 ESS (1/2)


Item
1

Parts No

Description

A.C.

Control Unit (PL 35.2)

76E1

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-115

35. ESS

Parts List

Parts List

2010/08
5-116

35. ESS

PL 35.2 ESS (2/2)


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

003K 17210
868E 41340
848E 44480

848E 44490

237W 00178
826E 39370
101E 24420

101K 60500
133K 26362
133K 26382

960K 48890
101K 61333

101K 61343

101K 62080

101K 62090

20

101K 60791

21

962K 79750

Description

A.C.

Chassis Assembly
76K1
ESS PWB (P/O Item 19) 76K2
Handle
76K3
HDD Bracket
76K4
Panel
76K5
Blind Cover
76K6
Cover (UI)
76K7
Panel (USB)
76K8
Panel (USB Fax)
76K9
Special Nut
76KB
Thumbscrew
76KC
Cover
76KD
NVM PWB (P/O Item 20) 76KE
(SCC) (ISC) HDD (with Item 21) (ADJ 18.2.3)76KF
DIMM (1GB)
76KG
DIMM (512MB)
76KH
Spacer Screw
76KJ
Gap PWB (2270/3370) 76KK
(SCC) Control Unit (2270/3370) (Item 1-11) (REP
35.2.1)76KL
(SCC) Control Unit (4470/5570) (Item 1-11) (REP
35.2.1)76KL
(SCC) PL Type Control Unit (2270/3370) (Item 1-11)
(REP 35.2.1)76KL
(SCC) PL Type Control Unit (4470/5570) (Item 1-11)
(REP 35.2.1)76KL
(SCC) (ISC) NVM PWB and Cover (Item 12,13) (ADJ
18.2.3)76KM
HDD Cable
76KN

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 35.3 ESS Option


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

12
13

960K 38630
962K 65990

101K 60870
849E 68740
101K 60860
960K 50260
960K 50251
960K 48860

133K 26382
133K 26362
540K 12870
826E 39370

Description

A.C.

(SCC) Parallel Port PWB 76F1


Cable
76F2
Knurling Screw
76F3
Riser PWB
76F4
Plate
76F5
Gigabit Ethernet Board 76F6
Image EXT PWB
76F7
Image COMP PWB
76F8
GAP Watermark PWB 76F9
Spacer Screw
76FB
DIMM (512MB)
76FC
DIMM (1GB)
76FC
PS Font ROM (TC/SC) 76FD
Thumbscrew
76FE

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-117

35. ESS

Parts List

Parts List

2010/08
5-118

51. DADF

PL 51.1 DADF Accessory


Item

Parts No

1
2
3

004K 02962
059K 65046
897E 40370
897E 40390
897E 40400
897E 40380

Description

A.C.

DADF Platen Cushion (REP 51.1.2)2301


DADF (PL 51.2) (REP 51.1.1)2302
Label (E)
2303
Label (K)
2303
Label (TC)
2303
Label (SC)
2303

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.2 DADF Cover,PWB


Item

Parts No

1
2

059K 65137

3
4
5
6
7
8
9
10
11
12
13

848E 46562
848K 33310
117E 27450
960K 47304
117K 38960

003K 87870

896E 92770

Description

A.C.

DADF Base Frame (PL 51.3)2311


(SCC) DADF Feeder Assembly (Navi 2.5) (REP
51.2.3)2312
DADF Rear Cover (REP 51.2.2)2313
DADF Front Cover (Item 12,13) (REP 51.2.1)2314
DADF-IIT Cable
2315
(SCC) DADF PWB (REP 51.2.4)2316
Ground Wire
2317
Data Plate
2318
(SCC) Stopper
2319
P Clamp
231B
Bracket
231C
DADF Front Cover (P/O Item 4)231D
Label (Knob)
231E

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-119

51. DADF

Parts List

Parts List

2010/08
5-120

51. DADF

PL 51.3 DADF Base Frame


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

036K 91873
036K 91882
815K 03142
054K 41230

809E 86290

809E 89310

Description

A.C.

DADF Base Frame


2321
(SCC) Left Counter Balance (REP 51.3.1)2322
(SCC) Right Counter Balance (REP 51.3.2)2323
Tie Plate
2324
CVT Chute
2325
Stud Screw
2326
Ground Plate
2327
CVT Spring
2328
Floating Holder
2329
Floating Spring
232B
Bracket
232C

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.4 Document Tray,Top Cover


Item

Parts No

050K 64251

2
3

059K 65063
068K 67551

Description

A.C.

(SCC) DADF Document Tray (PL 51.10) (REP


51.4.1)2331
(SCC) Top Cover (PL 51.11) (REP 51.4.2)2332
Stud Bracket
2333

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-121

51. DADF

Parts List

Parts List

2010/08
5-122

51. DADF

PL 51.5 DADF Motor,Wire Harness


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

032E 32642
110K 15933

110K 16320

962K 71120
127K 60530
127K 60550
809E 50763
809E 91390

962K 71130
962K 74630
962K 74660

Description

A.C.

Harness Guide (REP 51.5.1)2361


DADF Interlock Switch and Harness (Item 3-6)2362
Bracket (P/O Item 2)
2363
(SCC) DADF Interlock Switch2364
Spring (P/O Item 2)
2365
Switch Wire Harness
2366
DADF Feed Motor (REP 51.5.3)2367
DADF Regi Motor (REP 51.5.2)2368
Spring
2369
Spring
236B
Bracket
236C
Bracket
236D
Wire Harness (Feeder) 236E
Wire Harness (Motor)
236F
Wire Harness (APS)
236G
Connector
236H
Connector
236J

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.6 DADF Rear Belt,Solenoid


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

17

18
19
20
21
22
23

019K 10320
020E 46551

121K 46620
121K 43650

121K 43660
130K 73000

930W 00121

807E 26971
807E 26981
807E 26991
807E 27011
809E 86320
930W 00121

Description

A.C.

Nip Lever
2371
Stopper Link
2372
Release Link
2373
Brake
2374
Pulley (Regi Roll)
2375
Gear Pulley
2376
Gear Pulley
2377
Roll
2378
DADF Gate Solenoid (Item 10,11)2379
(SCC) DADF Gate Solenoid 237B
Cushion
237C
(SCC) Exit Nip Release Solenoid 237D
Feed Out Sensor and Bracket (Item 14,15)237E
Sensor Bracket (P/O Item 13)237F
DADF Feed Out Sensor 237G
Belt (Alternate)
237H
Belt (Alternate)
237H
Belt (Alternate)
237J
Belt (Alternate)
237J
Gear
237K
Gear (Exit Roll)
237L
Gear
237M
Gear (Take Away Roll) 237N
Spring
237P
DADF Document Set Sensor 237Q

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-123

51. DADF

Parts List

Parts List

2010/08
5-124

51. DADF

PL 51.7 DADF Front Belt


Item

Parts No

1
2
3

5
6
7

020E 46540
020E 46551

803E 02200

960K 48840

8
9

960K 48311

Description

A.C.

Pulley (Out Roll)


2381
Pulley (Regi Roll)
2382
Belt (Alternate)
2383
Belt (Alternate)
2383
Belt (Alternate)
2384
Belt (Alternate)
2384
Knob Handle
2385
Ground Plate
2386
DADF Document Set LED and Bracket (Item 8,9)
2387
LED Bracket (P/O Item 7)2388
DADF Document Set LED2389

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.8 Regi./Retard/Invert/Out Chute


Item

Parts No

1
2
3
4
5

054K 39700
054K 44171
054K 41043
054K 41050

Description

A.C.

Regi Chute (PL 51.13) (REP 51.8.1)23B1


Retard Chute (PL 51.14) (REP 51.8.2)23B2
Invert Chute (PL 51.15) 23B3
Out Chute (PL 51.16)
23B4
Stamp Solenoid (Option) 23B5

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-125

51. DADF

Parts List

Parts List

2010/08
5-126

51. DADF

PL 51.9 Roll,Sensor Bracket


Item

Parts No

1
2
3
4
5
6
7
8

013E 35171
059K 65081
059K 65090
059K 65100
059K 65111
068K 69460
413W 11660
930W 00121

Description

A.C.

Bearing
23C1
Regi Roll
23C2
Take Away Roll (REP 51.9.1)23C3
Out Roll
23C4
Exit Roll
23C5
Sensor Bracket (PL 51.17) (REP 51.9.2)23C6
Bearing
23C7
DADF Invert Sensor
23C8

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.10 Document Tray


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

930W 00121
930W 00121
930W 00121

807E 30251
807E 30241
930W 00241
930W 00241
809E 51860
807E 30471

897E 26270
962K 74651

Description

A.C.

Sensor Bracket
23D1
DADF Tray Set Guide Sensor 123D2
DADF Tray Set Guide Sensor 223D3
DADF Tray Set Guide Sensor 323D4
Guide
23D5
Label (Max)
23D6
Harness Cover
23D7
Harness Cover
23D8
Rack Gear (Front)
23D9
Rack Gear (Rear)
23DB
Document Tray Size Sensor 223DC
Document Tray Size Sensor 123DD
Rack Spring
23DE
Pinion Gear
23DF
Side Guide
23DG
Side Guide
23DH
Upper Tray
23DJ
Tray Cover
23DK
Label (Instruction)
23DL
Tray Wire Harness
23DM

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-127

51. DADF

Parts List

Parts List

2010/08
5-128

51. DADF

PL 51.11 Top Cover


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

848E 44611
054E 42092
059K 65070
011K 03520
059K 61230
120K 92500
120E 32200
868E 29000

897E 24011

809E 89770
809E 50720
809E 86300
019K 11800

Description

A.C.

Top Cover
23E1
Feed Upper Chute
23E2
Upper Feeder (PL 51.12) 23E3
Latch Lever
23E4
Take Away Pinch Roll
23E5
Actuator (Document Set) 23E6
Actuator (Feed Out)
23E7
Bracket
23E8
Ground Plate
23E9
Label (Size)
23EB
Label (Jam)
23EC
Spring
23ED
Spring
23EE
Spring
23EF
Pad
23EG

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.12 Upper Feeder


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11

059K 31270
059K 31270

Description

A.C.

Housing
23F1
Pulley (Feeder)
23F2
Pulley (Nudger)
23F3
Belt
23F4
Shaft (Feed)
23F5
Shaft (Nudger)
23F6
Feed Roll (REP 51.12.1) 23F7
Nudger Roll (REP 51.12.1)23F8
Housing
23F9
Gear
23FB
Bearing
23FC

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-129

51. DADF

Parts List

Parts List

2010/08
5-130

51. DADF

PL 51.13 Regi. Chute


Item

Parts No

1
2
3
4
5
6
7

059E 98701
059E 98711

809E 89790

Description

A.C.

Regi Chute
Pinch Shaft
Regi Pinch Roll (W)
Regi Pinch Roll (S)
Seal
Seal
Spring

23G1
23G2
23G3
23G4
23G5
23G6
23G7

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.14 Retard Chute


Item

Parts No

1
2
3
4
5
6
7
8
9
10

050K 64260
848E 38662
809E 86330
059K 61280
848K 43600

806E 28480

Description

A.C.

Retard Chute
23H1
Set Gate
23H2
Housing
23H3
Spring
23H4
Retard Roll (REP 51.14.1)23H5
Retard Roll Cover
23H6
Seal
23H7
Seal
23H8
Label
23H9
Shaft
23HB

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-131

51. DADF

Parts List

Parts List

2010/08
5-132

51. DADF

PL 51.15 Invert Chute


Item

Parts No

1
2
3
4
5
6
7
8
9
10
11
12
13

120E 31721
120E 32212
120E 32221
120E 32241
120E 32231
120E 31732

809E 50792
809E 89351

Description

A.C.

Invert Chute
Actuator (Pre Regi)
Actuator (Aps 1)
Actuator (Aps 2)
Actuator (Aps 2)
Actuator (Aps 3)
Actuator (Invert)
Invert Gate
Spring
Spring
Seal
Seal
Pad

23J1
23J2
23J3
23J4
23J5
23J6
23J7
23J8
23J9
23JB
23JC
23JD
23JE

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

PL 51.16 Out Chute


Item

Parts No

1
2
3
4
5
6
7
8
9

059E 98701
059E 98711

413W 11660

Description

A.C.

Out Chute
Exit Pinch Roll
Pinch Shaft
Regi Pinch Roll (W)
Regi Pinch Roll (S)
Spring
Spring
Bearing
Pad

23K1
23K2
23K3
23K4
23K4
23K5
23K6
23K7
23K8

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-133

51. DADF

Parts List

Parts List

2010/08
5-134

51. DADF

PL 51.17 Sensor Bracket


Item

Parts No

1
2
3
4
5
6
7
8
9
10

120E 31741
809E 50792

962K 74672
930W 00121
930W 00121
930W 00121
930W 00121
930W 00121

Description

A.C.

Sensor Housing
Actuator (Regi)
Spring
Sensor Guide
Wire Harness
DADF APS Sensor 1
DADF APS Sensor 2
DADF APS Sensor 3
DADF Regi Sensor
DADF Pre Regi Sensor

23L1
23L2
23L3
23L4
23L5
23L6
23L7
23L8
23L9
23LB

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

98.1 Screws

Table 1
Table 1

Item

PART NO.

Description

AP

251W 21278

WASHER (3) (t0.5)

Item

PART NO.

Description

AQ

251W 24278

WASHER (4) (t0.8)

112W 27677

SEMS SCREW (M3x6)

AR

251W 26278

WASHER (5) (t1)

112W 27678

SEMS SCREW (M3x6)

AS

252W 24350

NYLON WASHER (4)

112W 27898

SEMS SCREW (M3x8)

AT

252W 26450

NYLON WASHER (5)

112W 28098

SEMS SCREW (M3x10)

AU

252W 27350

NYLON WASHER (6) (t0.5)

113W 15588

PAN HEAD SCREW (M2x5)

AV

252W 27450

NYLON WASHER (6) (t1)

113W 16088

PAN HEAD SCREW (M2x10)

AW

252W 29350

NYLON WASHER (8) (t0.5)

113W 20478

SCREW (M3x4)

AX

252W 31250

NYLON WASHER (10) (t0.25)

113W 20677

SCREW (M3x6)

AY

252W 31350

NYLON WASHER (10) (t0.5)

113W 20678

SCREW (M3x6)

AZ

256W 15278

SPRING WASHER (2) (t0.5)

113W 20688

PAN HEAD SCREW (M2.5x6)

BA

271W 10850

DOWEL PIN (1.6x8)

113W 20878

SCREW (M3x8)

BB

271W 16250

DOWEL PIN (2x12)

113W 21078

SCREW (M3x10)

BC

271W 28250

DOWEL PIN (3x12)

113W 21278

SCREW (M3x12)

BD

271W 28450

DOWEL PIN (3x14)

113W 21478

SCREW (M3x14)

BE

271W 28650

DOWEL PIN (3x16)

113W 27488

PAN HEAD SCREW (M3x4)

BF

271W 36650

DOWEL PIN (4x16)

113W 27588

PAN HEAD SCREW (M3x5)

BG

285W 16251

SPRING PIN (2x12)

113W 27688

PAN HEAD SCREW (M3x6)

BH

285W 28051

SPRING PIN (3x10)

113W 27888

PAN HEAD SCREW (M3x8)

BJ

285W 28651

SPRING PIN (3x16)

113W 35878

SCREW (M4x8)

BK

351W 29250

C-CLIP (8)

113W 35888

PAN HEAD SCREW (M4x8)

BL

354W 13278

E-CLIP (1.5)

114W 27678

BIND HEAD SCREW (M3x6)

BM

354W 15278

E-CLIP (2)

141W 27451

SETSCREW (M3x4)

BN

354W 19278

E-CLIP (2.5)

141W 35651

SETSCREW (M4x6)

BP

354W 21254

RING KL (4)

153W 15888

TAPPING SCREW (M4x8)

BQ

354W 21278

E-CLIP (3)

AA

153W 16288

TAPPING SCREW (M4x12)

BR

354W 24254

KL-CLIP (6)
E-CLIP (4)

AB

153W 17688

TAPPING SCREW (M3x6)

BS

354W 24278

AC

153W 17888

TAPPING SCREW (M3x8)

BT

354W 26278

E-CLIP (5)

AD

153W 18088

TAPPING SCREW (M3x10)

BU

354W 27254

KL-CLIP (8)

AE

153W 27878

TAPPING SCREW (M3x8)

BV

354W 27278

E-CLIP (6)

AF

153W 28078

TAPPING SCREW (M3x10)

BW

354W 29278

E-CLIP (8)

AG

158W 27678

SCREW (M3x6)

BX

180W 16878

WING SCREW

AH

158W 27688

ROUND SCREW ( M3x7)

BY

113W 35678

SCREW (M4x6)

AJ

158W 27878

SCREW (M3x8)

BZ

153W 27678

SCREW (M6x6)

AK

158W 28078

SCREW (M3x10)

CA

271W 16050

DOWEL PIN (2x10)

AL

158W 35878

SCREW (M4x8)

CB

112W 27659

SEMS SCREW (M3x6)

AM

220W 21278

FLANGE NUT (3)

CC

158W 27663

SCREW (M3x6)

AN

251W 19278

WASHER (2.5) (t0.5)

CD

113W 27551

SCREW (M3x5)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-135

98. Screws

Parts List

Parts List

2010/08
5-136

98. Screws
Table 1
Item

PART NO.

Description

CE

113W 16051

SCREW (M2x10)

CF

114W 27878

BIND HEAD SCREW (M3x8)

CG

113W 21778

SCREW (M3x18)

CH

113W 20698

ROUND SCREW ( M3x6)

CJ

153W 16088

TAPPING SCREW (M4x10)

CK

271W 21050

DOWEL PIN (2.5x10)

CL

158W 27888

ROUND SCREW ( M3x9)

CM

252W 29450

NYLON WASHER (8) (t1)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

99.1 Paper

99.2 Environment
Table 1

Table 1

Paper

A.C

J Paper

57B1

Environment

A.C

Problem Mishandling (covered by User Guide)

9081

JD Paper

57B2

Problem Mishandling (beyond User Guide)

9082

C2 Paper

57B3

Operational Error (covered by User Guide)

9083

Plain (XEROX)

5711

Operational Error (beyond User Guide)

9084

Plain (Other makers)

57B4

No Reproduction after Power ON/OFF

9085

Recycled Paper (XEROX)

5712

Interference with Peripheral

9086

Recycled Paper (Other makers)

57B5

Power at Customer Site

9087

Heavyweight

57B6

Not Reproduced at Call

9088

Tracing Paper

5714

No Reproduction after Power ON/OFF (Reproduced at Call)

9089

10

Transparency Paper (FX)

5713

10

Not Cause/Location Identified

908A

11

Transparency Paper (Other makers)

57B7

12

Tack Film

57B8

13

Labels

57B9

14

Postcard

57BB

15

Tab Stock Paper

57BC

16

Hole Punched Paper

57BD

17

Heavyweight 2

75BE

18

Heavyweight 1 Side 2

75BF

19

Heavyweight 2 Side 2

75BG

20

Coated Paper

75BH

21

Coated Paper Side 2

75BJ

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-137

99. Adjustment/Consumables Area Code List

Parts List

Parts List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-138

99. Adjustment/Consumables Area Code List

99.3 Consumables

Version 1.2

99.4 Electrical Adjustment


Table 1

Table 1

Consumables

A.C

Electrical Adjustment

A.C

Toner (K)

409K

Side Regi Adjustment (Tray 1)

77B1

Toner (Y)

409Y

Side Regi Adjustment (Tray 2)

77B2

Toner (M)

409M

Side Regi Adjustment (Tray 3)

77B3

Toner (C)

409C

Side Regi Adjustment (Tray 4)

77B4

Side Regi Adjustment (MSI)

77B5

Lead Regi Adjustment (Tray 1)

77C5

Lead Regi Adjustment (Tray 2)

77C6

Lead Regi Adjustment (Tray 3)

77C7

Lead Regi Adjustment (Tray 4)

77C8

10

Lead Regi Adjustment (MSI)

77C9

11

White Ref Adjustment

771M

12

IIT Calibration

7726

13

CCD Calibration

77CD

14

Light Axis Fluctuation Correction

77CE

15

ROS Write Timing

77F7

16

Border Erase Adjustment

77B6

17

Calibration

77B7

18

MAX SET UP (Image Quality Adjustment)

7720

19

ATC SENSOR SET UP

77B8

20

TRC Adjustment

77B9

21

ADC/AGC SETUP

77BB

22

Tone UP/DOWN Adjustment

77BC

23

Color Regi. Adjustment

77BD

24

NVM Initialization (IIT/IPS)

702A

25

NVM Initialization (SYS-System)

77BE

26

NVM Initialization (SYS-User)

702D

27

NVM Initialization (IOT)

77BF

28

NVM Initialization (ALL)

77BG

29

Lead Edge Border Erase Adjustment

77BH

30

Trail Edge Border Erase Adjustment

77BJ

31

Side Erase Adjustment

77BK

32

FS R/E Adjustment

77BL

33

SS R/E Adjustment

77BM

34

Temperature Adjustment

7751

35

Fixed R/E Change

77C1

36

Buzzer Level

77C2

37

Download (Reinstall)

77E1

38

Download (Version UP)

77E2

99.5 Mechanical Adjustment

Table 1
Electrical Adjustment

A.C

39

HDD Initialization (Partition 6)

77CQ

40

HDD Initialization (ALL)

77CT

Mechanical Adjustment

A.C

41

Finisher Folding Position Adjustment (Booklet)

77CV

Full/Harf Parallel Adjutment

1050

42

Finisher Folding Position Adjustment (Bi-Fold)

77CW

Finisher Booklet Folding Position Adjustment

1051

43

Other NVM Changes

7760

44

Other Diag. Adjustment

77BN

45

Auto Gradation Correction

77F1

46

ATC Sensor Setup

77F3

47

Tone Up/Down

77F5

48

Secondary Traansfer Output Adjustment

77F6

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Table 1

2010/08
5-139

99. Adjustment/Consumables Area Code List

Parts List

Parts List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
5-140

99. Adjustment/Consumables Area Code List

99.6 Originals

Version 1.2

99.7 Accessories Related


Table 1

Table 1

Originals

A.C

Accessories Related

A.C

Photo Originals

572B

Accessories Related

80AA

Printed Originals

572C

EP-SV unit

80AB

Maps and Low Contrast Originals

572D

Cable between M/C and EP-SV

80AC

Paste-up Originals

572E

Cable between EP-SV and Related product

80AD

Dirty/areased Originals

572F

TEL line for EP-SV

80AE

Colored Originals

572G

AC Adaptor for EP-SV

80AF

Other Originals

572H

IC Card Gate

80AG

99.8 Fax

99.9 DMP/Network Functions Related


Table 1

Table 1

Fax

A.C

Environmental Requirements

90AA

Use Environment

90AA

Remote Terminal Send & Receive

9010

DMP Function

9060

Remote Terminal Send

9011

Remote Terminal Receive

9012

Problems at remort station when data is sent (storage destination 9061


of Push-Scan etc, PC/server etc)

Communication Line

9020

Problems at sent station when data is received (PC/server etc)

9062

PSTN (NTT)

9021

Problems at Accounting Server *1(made by other than FX)

9063

Line for PBX only

9022

Problems at Authentication Server (Keroberos etc)

9064

Telephone/Handset

9023

Problems at Directory Server (LDAP etc)

9065

ISDN

9024

Problems at Timer Server

9066

10

Terminal Adapter

9025

Problems at Router

9067

11

Interference from Peripheral Device

9040

10

Problems at HUB

9068

12

Operator (Used only when a specific area cannot be identified)

9050

11

Problems at USB Device (Commercial item)

9069

13

OP Mishandling (Within User Guide)

9051

12

Problems at Memory Media (Commercial item)

906B

14

OP Mishandling (Beyond User Guide)

9052

13

Problems at Wireless LAN

906C

15

Operational Error (Within User Guide)

9053

14

Network-related Services SW *2

9070

16

Operational Error (Beyond User Guide)

9054

15

CentreWare Easy Operator

9071

16

CentreWare Easy Admin/Apeos Ware Easy Admin

9072

17

Job Flow Creation Tool

9073

18

CentreWareFlowService/ApeosWareFlowService

9074

19

CentreWareScanService

9075

20

DocuHouseAccouthgService/ApeosWareAccouthgService

9076

21

CentreWareDeviceService/ApeosWareDeviceService

9077

22

DocuSheare

9078

23

FreeFlow related (XDOD)

9079

24

Print/Scan Driver

907B

25

XDOM

907C

26

Apeos Ware Pool Service

907D

27

Including Encryption Transmission (SSL, S/MIME) Device Certifi- 907E


cate for Apeos

28

External Access Kit

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

DMP/Network Functions Related

2010/08
5-141

A.C

906D

99. Adjustment/Consumables Area Code List

Parts List

Parts List
99. Adjustment/Consumables Area Code List

2010/08
5-142

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Navi 1.1 Full System

Navi 2.1 Processor 1of2

Figure 1 j0ki50011

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 1 j0ki50021

2010/08
5-153

5.3 Parts Navigation

Parts List

Parts List

2010/08
5-154

5.3 Parts Navigation

Navi 2.2 Processor 2of2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Navi 2.3 IIT

Figure 1 j0ki50022

Figure 1 j0ki50023

Navi 2.4 3TM

Navi 2.5 DADF

Figure 1 j0ki50024

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 1 j0ki50025

2010/08
5-155

5.3 Parts Navigation

Parts List

Parts List

2010/08
5-156

5.3 Parts Navigation

Navi 2.6 TTM

Figure 1 j0ki50026

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Chapter 6 General

6 General
6.1 Specification
6.1.1 Product Name/Product Code/Serial No.................................................................
6.1.2 Machine Dimension and Basis Weight..................................................................
6.1.3 Installation Space ..................................................................................................
6.1.4 Levelness ..............................................................................................................
6.1.5 Electrical Specification ..........................................................................................
6.1.6 Installation Environment ........................................................................................
6.1.7 WarmUp ................................................................................................................
6.1.8 FCOT (First Copy Output Time) ............................................................................
6.1.9 Copy Speed...........................................................................................................
6.1.10 Paper Tray Capacity............................................................................................
6.1.11 Paper Size and Loading Orientation ...................................................................
6.1.12 Paper Weight.......................................................................................................
6.1.13 Automatic Duplex Print........................................................................................
6.1.14 Output Tray Capacity ..........................................................................................
6.1.15 Remaining Paper Amount Detection ...................................................................
6.1.16 Resolution/Gradation...........................................................................................
6.1.17 Paper Selection ...................................................................................................
6.1.18 Image Loss..........................................................................................................
6.1.19 Maximum Printable Area .....................................................................................
6.1.20 Alignment Specification .......................................................................................
6.1.21 Controller Specification .......................................................................................
6.1.22 Searchable PDF ..................................................................................................
6.1.23 FAX Specifications (FX Only)..............................................................................
6.1.24 Power States Specifications................................................................................

6.3.6 NVM 701,702 Controller


5
11
15
17
17
21
21
22
22
25
26
26
28
28
29
29
30
31
31
32
34
35
37
41

43
43
44
45
47
59
89
91

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

6.3.9 NVM 715 IISS


6.3.9 NVM 715 IISS........................................................................................................

139

6.3.10 NVM 716 IISS


6.3.10 NVM 716 IISS......................................................................................................

155

6.3.11 NVM 717 IISS


6.3.11 NVM 717 IISS......................................................................................................

161

6.3.12 NVM 719 IISS


6.3.12 NVM 719 IISS......................................................................................................

163

6.3.13 NVM 720 Controller


6.3.13 NVM 720 Controller.............................................................................................

165

6.3.14 NVM 730~4 Controller


6.3.14 NVM 730~4 Controller.........................................................................................

167

6.3.15 NVM 740_Mgr


169

6.3.16 NVM 741_Drive_MQ ...........................................................................................

175

6.3.17 NVM 742_PH


6.3.17 NVM 742_PH ......................................................................................................

185

6.3.18 NVM 744_Fuser ..................................................................................................

227

6.3.19 NVM 745_Xfer.....................................................................................................

231

6.3.20 NVM 746_Xfer.....................................................................................................

253

6.3.21 NVM 747_Xfer.....................................................................................................

257

6.3.22 NVM 749_EXP

6.3.5 NVM 700 Controller


Version 1.2

125

6.3.21 NVM 747_Xfer

6.3.4 DC135 HFSI List

6.3.5 NVM 700 Controller...............................................................................................

6.3.8 NVM 711 IISS........................................................................................................

6.3.20 NVM 746_Xfer

6.3.3 Analog Monitor Codes List

6.3.4 DC135 HFSI List ...................................................................................................

6.3.8 NVM 711 IISS

6.3.19 NVM 745_Xfe

6.3.2 DC330 Output Component Check List

6.3.3 DC140 Analog Monitor Codes List ........................................................................

121

6.3.18 NVM 744_Fuser

6.3.1 DC330 Input Component Check List

6.3.2 DC330 Output Component Check List ..................................................................

6.3.7 NVM 710 IISS........................................................................................................

6.3.16 NVM 741_Drive_MQ

6.2.1 Tools/Service Consumables

6.3.1 DC330 Input Component Check List.....................................................................

119

6.3.7 NVM 710 IISS

6.3.15 NVM 740_Mgr .....................................................................................................

6.2 Tools/Service Consumables/Consumables/Modification


6.2.1.1 Tools...................................................................................................................
6.2.1.2 Service Consumables ........................................................................................
6.2.2 Consumables ........................................................................................................
6.2.3 Modification ...........................................................................................................

6.3.6 NVM 701,702,709 Controller.................................................................................

95

6.3.22 NVM 749_EXP ....................................................................................................


2010/08
6-1

283

General

General
6.3.23 NVM 750_EXP
6.3.23 NVM 750_EXP ....................................................................................................

349

6.3.30 NVM 766_IOT Remote


6.3.30 NVM 766_IOT Remote ........................................................................................

351

6.3.31 NVM 770 Controller


6.3.31 NVM 770 Controller .............................................................................................

357

6.3.32 NVM 780 Controller


6.3.32 NVM 780 Controller .............................................................................................

365

6.3.33 NVM 785 Controller


6.3.33 NVM 785, 790 Controller .....................................................................................

369

6.3.34 NVM 790 Controller


6.3.34 NVM 790 Controller .............................................................................................

371

6.3.35 NVM 800 Controller


6.3.35 NVM 800 Controller .............................................................................................

375

6.3.36 NVM 803 ~809 Controller


6.3.36 NVM 803 ~809 Controller....................................................................................

379

6.3.37 NVM 810 Controller


6.3.37 NVM 810 Controller .............................................................................................

381

6.3.38 NVM 820 Controller


6.3.38 NVM 820 Controller .............................................................................................

389

6.3.39 NVM 823 Controller


6.3.39 NVM 823 Controller .............................................................................................

397

6.3.40 NVM 825 Controller (FAX) (FX Only)


6.3.40 NVM 825 Controller (FAX) (FX Only) ..................................................................

401

6.3.41 NVM 826 Controller (FAXmini)


6.3.41 NVM 826 Controller (FAXmini) ............................................................................

6.3.44 NVM 848_849_850 Controller.............................................................................

427

6.3.45 NVM 855, 856, 857, 858, 859 Controller.............................................................

431

6.3.46 NVM 860,870,880,900,910,920 Controller..........................................................

443

6.4 Service Mode


347

6.3.29 NVM 762_Deve


6.3.29 NVM 762_Deve ...................................................................................................

425

6.3.46 NVM 860,870,880,900,910,920 Controller


345

6.3.28 NVM 760_RegiCon


6.3.28 NVM 760_RegiCon..............................................................................................

6.3.43 NVM 840 Controller.............................................................................................

6.3.45 NVM 855, 856, 857, 858, 859 Controller


341

6.3.27 NVM 754_Procon


6.3.27 NVM 754_Procon ................................................................................................

423

6.3.44 NVM 848_849_850 Controller


337

6.3.26 NVM 753_Procon


6.3.26 NVM 753_Procon ................................................................................................

6.3.42 NVM 830 Controller.............................................................................................

6.3.43 NVM 840 Controller


325

6.3.25 NVM 752_Procon


6.3.25 NVM 752_Procon ................................................................................................

Version 1.2

6.3.42 NVM 830 Controller


305

6.3.24 NVM 751_Xero_Clean


6.3.24 NVM 751_Xero_Clean.........................................................................................

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-2

403

6.4.1 How to Use the Service Mode


6.4.1.1
6.4.1.2
6.4.1.3
6.4.1.4
6.4.1.5

UI Diagnostic Mode Structure ............................................................................


How to Enter the CE Mode ................................................................................
How to Exit from the CE Mode...........................................................................
Printing Various Reports ....................................................................................
Main Reports ......................................................................................................

455
456
458
459
459

6.4.2 How to Use the DC Codes


6.4.2.1 Check Request / Repair Request (EP Service):
DC003 (FX Only).............................................................................................................
6.4.2.2 Used Parts Collection Notification: DC004 (FX Only) ........................................
6.4.2.3 EP-DX Settings (EP Service) (FX Only).............................................................
6.4.2.4 EP-BB Registration (EP Service) .......................................................................
6.4.2.5 DC129 System Registration Adjustment ............................................................
6.4.2.6 DC131 NVM Read / Write ..................................................................................
6.4.2.7 DC330 Component Control (IO Check) .............................................................
6.4.2.8 DC140 Analog Monitor (IO Check) ....................................................................
6.4.2.9 DC355 Initialize Hard Disk .................................................................................
6.4.2.10 Software Options..............................................................................................
6.4.2.11 Delete All Data .................................................................................................
6.4.2.12 DC355 Hard Disk Failure Prediction Test (Sub System) .................................
6.4.2.13 DC527 ADF Independent Operation (Sub System) .........................................
6.4.2.14 DC500 Blank Page Threshold Value (Sub System).........................................
6.4.2.15 Signals Sending Test (Sub System/Fax Diagnostics) ......................................
6.4.2.16 Relay On/Off Test (Sub System/Fax Diagnostics) ...........................................
6.4.2.17 DC612 Print Test Pattern .................................................................................
6.4.2.18 DC945 White Reference Adjustment (MAX Setup/IIT Calibration) ..................
6.4.2.19 DC945 Optical Axis Correction (MAX Setup/IIT Calibration) ...........................
6.4.2.20 DC919 Color Balance Adjustment (MAX Setup) ..............................................
6.4.2.21 DC924 TRC Adjustment (MAX Setup) .............................................................
6.4.2.23 DC937 Procon On / Off Print (MAX Setup) ......................................................
6.4.2.24 DC945 IIT Calibration (MAX Setup) .................................................................
6.4.2.25 DC950 ATC Sensor Setup (MAX Setup) .........................................................
6.4.2.26 DC949 Default Developer ATC Setup..............................................................
6.4.2.27 DC991 Adjust Toner Density (MAX Setup/Tone Up / Down) ...........................
6.4.2.28 DC671 Regi Measurement Cycle (Registration) ..............................................

461
461
462
462
465
466
467
467
468
468
469
469
470
470
471
472
472
474
474
475
475
476
477
478
478
479
479

6.4.2.29
6.4.2.30
6.4.2.31
6.4.2.32
6.4.2.33
6.4.2.34
6.4.2.35
6.4.2.40
6.4.2.41
6.4.2.42
6.4.2.43
6.4.2.44
6.4.2.45
6.4.2.46

DC673 Registration Control Sensor Check Cycle............................................


DC675 Registration Control - Setup Cycle (Registration) ................................
DC301 Initialize NVM .......................................................................................
DC132 Machine ID / Billing Data (Adjustment / Others)...................................
DC135 Initialize HFSI Counter (Adjustment / Others) ......................................
DC118 Jam Counter (Faults) ...........................................................................
DC120 Failure Counter (Faults) .......................................................................
DC122 Shutdown History (Faults)....................................................................
DC912 2nd Transfer Voltage Offset Adjustment ..............................................
ESS-related Hardware Diagnostic Function.....................................................
Software Upgrade (Device UI method) ............................................................
Back Up Files / Restore Files ...........................................................................
Delete All Certificates/Initialize Settings ...........................................................
UI (Control Panel) Self Diagnosis Function......................................................

480
480
481
481
482
482
483
483
484
485
492
492
494
494

6.5.4.29 Bit 76 Description .............................................................................................


6.5.4.30 Bit 105~109 Description ...................................................................................
6.5.5 Troubleshooting of ISDN Communication(FX only) ..............................................

521
521
522

6.5.6 Super G3 Fax


6.5.6.1
6.5.6.2
6.5.6.3
6.5.6.4
6.5.6.5

Super G3 Fax .....................................................................................................


V.8 CM/JM Signal...............................................................................................
V.8 Operation / Auto Send .................................................................................
V.8 Operation/Manual Send ...............................................................................
Troubleshooting of Super G3 Fax ......................................................................

523
524
525
526
526

6.5 Fax Related Information


6.5.1 Activity Report (User Mode) ..................................................................................
6.5.2 Activity Report (CE Mode).....................................................................................
6.5.3 Protocol Monitor ....................................................................................................

497
498
498

6.5.4 Protocol Trace


6.5.4.1 Protocol Trace ....................................................................................................
506
6.5.4.2 FCF/FIF Description ...........................................................................................
507
6.5.4.3 Bit 7 Description .................................................................................................
507
6.5.4.4 Bit 6 Description .................................................................................................
508
6.5.4.5 Bit 16 Description ...............................................................................................
508
6.5.4.6 Bit 15 Description ...............................................................................................
509
6.5.4.7 Bit 14~11 Description .........................................................................................
509
6.5.4.8 Bit 10 Description ...............................................................................................
510
6.5.4.9 Bit 9 Description .................................................................................................
510
6.5.4.10 Bit 24, 32, 40, 48, 56, 64, 72, 80, 88, 96, 104, 112 Description .......................
511
6.5.4.11 Bit 21~23 Description .......................................................................................
511
6.5.4.12 Bit 19, 20 Description .......................................................................................
512
6.5.4.13 Bit 17, 18 Description .......................................................................................
512
6.5.4.14 Bit 31 Description .............................................................................................
513
6.5.4.15 Bit 28 Description .............................................................................................
513
6.5.4.16 Bit 27 Description .............................................................................................
514
6.5.4.17 Bit 26 Description .............................................................................................
514
6.5.4.18 Bit 25 Description .............................................................................................
515
6.5.4.19 Bit 1, 3, 33~38, 47, 49~51, 53~55, 57, 59, 60, 62, 65~71, 73~75, 81~84, 87, 92~95, 97~99, 101,
102 Description ...............................................................................................................
515
6.5.4.20 Bit 46 Description .............................................................................................
516
6.5.4.21 Bit 45 Description .............................................................................................
517
6.5.4.22 Bit 44 Description .............................................................................................
517
6.5.4.23 Bit 43 Description .............................................................................................
518
6.5.4.24 Bit 42 Description .............................................................................................
518
6.5.4.25 Bit 41 Description .............................................................................................
519
6.5.4.26 Bit 79 Description .............................................................................................
519
6.5.4.27 Bit 78 Description .............................................................................................
520
6.5.4.28 Bit 77 Description .............................................................................................
520
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-3

General

General

2010/08
6-4

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.1.1 Product Name/Product Code/Serial No

Table 3 Taiwan

6.1.1.1 IOT

Product Name

Product Code

Main Unit Code

English-speaking countries

DocuCentre-IV C3370 CP

TC100397

TC100397

DocuCentre-IV C4470 CP

TC100398

TC100398

DocuCentre-IV C5570 CP

TC100399

TC100399

Main Unit Code

ApeosPort-IV C2270 CPS

TC100400

TC100400

TC100376

ApeosPort-IV C3370 CPS

TC100401

TC100401

TC100377

ApeosPort-IV C4470 CPS

TC100402

TC100402

TC100437

ApeosPort-IV C5570 CPS

TC100403

TC100403

Table 1 English-speaking countries


Product Name
DocuCentre-IV C2270 CP P
DocuCentre-IV C2270 CP
DocuCentre-IV C3371 CP P

Product Code
TC100376
TC100377
TC100437

DocuCentre-IV C3371 CP

TC100438

TC100438

DocuCentre-IV C3370 CP P

TC100378

TC100378

DocuCentre-IV C3370 CP

TC100379

TC100379

DocuCentre-IV C4470 CP

TC100380

TC100380

DocuCentre-IV C5570 CP

TC100381

TC100381

ApeosPort-IV C2270 CPS P

TC100382

ApeosPort-IV C2270 CPS


ApeosPort-IV C3371 CPS P
ApeosPort-IV C3371 CPS
ApeosPort-IV C3370 CPS P
ApeosPort-IV C3370 CPS
ApeosPort-IV C4470 CPS
ApeosPort-IV C5570 CPS

TC100383
TC100439
TC100440
TC100384
TC100385
TC100386
TC100387

China
Table 4 China
Product Name

Product Code

Main Unit Code

TC100382

DocuCentre-IV C2270 CP

TC100404

TC100404

TC100383

DocuCentre-IV C3370 CPS

TC100405

TC100405

TC100439

DocuCentre-IV C4470 CPS

TC100406

TC100406

TC100440

DocuCentre-IV C5570 CPS

TC100407

TC100407

TC100384

ApeosPort-IV C2270 CPS

TC100408

TC100408

TC100385

ApeosPort-IV C3370 CPS

TC100409

TC100409

TC100386

ApeosPort-IV C4470 CPS

TC100410

TC100410

TC100387

ApeosPort-IV C5570 CPS

TC100411

TC100411

Options

Korea

Option Installation Conditions for Each Model

Table 2 Korea
Product Name

Product Code

Main Unit Code

DocuCentre-IV C2270 CP

TC100388

TC100388

Provided features and their prerequisites

DocuCentre-IV C3370 CP

TC100389

TC100389

O: Option

DocuCentre-IV C4470 CP

TC100390

TC100390

OU: User installation

DocuCentre-IV C5570 CP

TC100391

TC100391

A: Extension System Memory (512MB)

ApeosPort-IV C2270 CPS

TC100392

TC100392

B: Extension System Memory (1GB)

ApeosPort-IV C3370 CPS

TC100393

TC100393

C: Fax Port Expansion Kit

ApeosPort-IV C4470 CPS

TC100394

TC100394

D: Large Color Control Panel

ApeosPort-IV C5570 CPS

TC100395

TC100395

E: Large Color Control Panel Installation Kit

1.

ApeosPort-IV (APC C2270/C3371/C3370/C4470/C5570)

F: Side Output Tray


Taiwan

G: Image Extension Kit


H: Finisher B1
Table 3 Taiwan

J: Condensation Prevention Installation Kit (For Scanning Section)

Product Name

Product Code

Main Unit Code

K: Condensation Prevention Installation Kit (For Main Unit)

DocuCentre-IV C2270 CP

TC100396

TC100396

L: Condensation Prevention Installation Kit (For Trays)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-5

6.1 Specification

General

General

2010/08
6-6

6.1 Specification

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2
Table 5

X: Not installable
25, 30, 35: C2270, C3371, C3370, 45, 55: C4470, C5570

ApeosPort
Optional Product Name

Product
Code

Functions provided/overview of
required installation options
CPFS

Wing Table

EC101481

Can be installed at the right or left


side. Can be used to mount
accessories.

Attention Light II *6

EC100639

Light to notify the status of the MF OU


machine

OU

Voice Assistant *4, 6

SXDA001A

Voice-assisted operation guide

OU

OU

Assist Handle *6

EC101037

Custom tool for closing the Platen


Cover/Duplex Auto-Document
Feeder

OU

OU

Accessory Installation Kit A

E9100097

O
The Stand (Large) used for
installation of accessories. The
Installation Kit and the Harness are
common for AP/DC-III C3300G/
C3305G

Accessory Installation Kit B

YR85

O
The Stand (Small) used for
installation of accessories. The
Installation Kit and the Harness are
common for AP/DC-III C3300G/
C3305G

IC Card Gate Installation Kit

E9100062

The Stand used for installation of


IC Card Gate. The Installation Kit
and the Harness are common for
AP/DC-III C3300G/C3305G

IC Card Gate Installation Kit


Adapter

EL200675

Table 5
ApeosPort
Product
Code

Functions provided/overview of
required installation options
CPFS

CPFS
PCC

Automatic Document Feeder

QC100060

Option for Platen device

Large Color Control Panel *1

EC101473

10.4 inch full color panel.


[Requires] Large Color Control
Panel Installation Kit, Side Tray

ODEF

ODEF

Optional Product Name


Options

Large Color Control Panel


Installation Kit

EC101474

Required when installing the Large O


Color Control Panel.

Extension System Memory


(512MB) *2

EC101475

Extension System Memory


(512MB) for Platen.

Extension System Memory


(1GB) *2

EC101476

Extension System Memory (1GB)

Side Tray

EC101477

For collated output. Required when O


installing the Large Color Control
Panel.

Inner Output Tray *3

EC101478

For inner collated output.

Finisher A1

A1QC10006 Stack, Sort, Staple (single, 50


sheets). For 25/35-sheet models.

Finisher B1

QC100062

25, 35: O 25, 35: O


45, 55: X 45, 55: X

CPFS
PCC
O

Stack, Sort, Staple (50 sheets).

Finisher B1 Center-binding Unit QC100044

For Finisher B1

Finisher B1 2/4H Punch Unit

QC100047

For Finisher B1

Finisher B1 2/3H Punch Unit


(US Standard)

QC100046

For Finisher B1

Finisher C1

QC100063

Stack, Sort, Staple (50 sheets),


Punch (2H).

Parallel Port

EC101516

Parallel Port for local printing.


Change Riser Card.

Center-binding Finisher C1

QC100064

Stack, Sort, Staple (50 sheets),


Punch (2H), Center Fold, Center
Bind.

Gigabit Ethernet PWB

EC101517

PWB + Riser + Japanese Manual. O


Change Riser Card.

Emulation Kit *5, 6

EC101482

OU

EC101183

For Finisher C1

SW Key: Insert the Emulation


ROM to the Main Unit Program
ROM.

OU

Finisher C1 2/3H Punch Unit


(US Standard)

High Capacity Feeder (1 Level) QC100065

High Capacity Feeder (2000


Sheets)

AdobeR PostScriptR 3TM Kit


(Heisei 2 Font) *5

EC101483

Annotation Kit

EC101479

SW Key: A feature that adds and


outputs images (date, page, etc.)
that do not exist in the document.

AdobeR PostScriptR 3TM Kit


(Morisawa 2 Font)

EC101484

English Kit

EC101480

User Guide and Control Panel


Cover

SW Key + Font ROM + CD:


AdobeR PostScriptR 3TM Kit are
included in the Emulation Kit
contents. For printing in High
Quality mode, it is recommended
that the memory be increased by
512MB or 1GB.

Printer-related Options

Table 5

Table 5
ApeosPort

Optional Product Name

Product
Code

Functions provided/overview of
required installation options
CPFS

Multi-language Font Kit *6

EC101145

CD ROM. Supports Unicode


(UTF8) output from SAP
infrastructure output system.
Format supports English &
Japanese.

Memory Card Reader

EC101485

Media Print - Photo/Text Kit *6

EC101486

ApeosPort

CPFS
PCC

Optional Product Name

Product
Code

Functions provided/overview of
required installation options
CPFS

OU

OU

Internet Fax Kit

EC101494

SW Key; Fax-HW is required from Standard Standard


DMP2009 onwards.
[Requires] Fax Kit 2, Fax
(Standard)

IP Fax (SIP) Kit

EC101495

SW Key; Feature to print from


Media and USB.

OU

OU

SW Key; SIP (Session Initiation


Protcol) support and IP Fax T.38
support.
[Requires] Fax Kit 2, Fax (no
feature provided)

FX Media Reader - single unit.


[Requires] The print feature
requires SW Key Option.

Fax Port Expansion Kit

EM100165

Dedicated option for the following X


PCC Model and Set Product Code

G3 Expansion Port Kit

EC101125

Dedicated option for the following X


PCC Model and Set Product Code

ISDN G3/G4 Expansion Port

EM100167

PCC Model and Set Product Code X


[Requires] Fax, Fax Port
Expansion Kit

Outside Line/Extension Kit

EM100168

PCC Model and Set Product Code X


[Requires] Fax

Watermark Extension Kit *6

EC101496

SW Key: Feature to print hidden


text

OU

OU

Data Security Kit *6

EC101497

SW Key: Deletes/encrypts all Hard OU


Disk data.

OU

Secure Watermark Kit *6

EC101498

SW Key: Feature to prevent


unauthorized copying

OU

OU

IC Card Customization Kit

EC101499

SW Key; Merchandising of
DMP2008 Exclusive Feature

Scanner-related Options
Scanner Kit

EC101487

SW Key

Standard Standard

Image Compression Kit

EC101488

Supports Dual Color Scan


[Requires] Scanner Kit

E-mail Kit *6

EC101489

SW Key
[Requires] Scanner Kit

OU

OU

External Access Kit *6

EC101490

SW Key

OU

OU

Searchable PDF Kit *6, 7

EC101491

SW Key
[Requires] Scanner Kit, Image
Compression Kit

OU

OU

USB Expansion Kit

EC101492

USB Hub. For connecting with


Memory Card Reader.

SW Key; Feature for saving


scanned documents in USB.

OU

USB Memory Storage Kit *6

EC101493

CPFS
PCC

Security-related Options

OU

Fax-related Options
Fax Kit 2

QC100066

Standard G3 Fax, Paperless Fax,


Folder, Address Book, and Direct
Fax.

Standard X

Fax Port Expansion Kit 2

EL200880

Required when the G3 Expansion


Port Kit is installed.
[Requires] Fax Kit 2

Image Extension Kit

EC101518

Displays thumbnails/preview.
Required when installing the
Image Log Kit.

G3 Expansion Port Kit 2 *8

QL200073

[Requires] Fax Kit 2, Fax Port


Expansion Kit

Image Log Kit

EC101500

SW Key
[Requires] Image Extension Kit

Handset

EC100574

Required when the G3 Expansion


Port Kit is installed.
[Requires] Fax Kit 2, Fax

Image Log Kit (Adobe


PostScriptR 3TM)

EC101501

SW Key
[Requires] PS Kit

Bypass Stamp Kit (Red) *6

EC101504

Bundled harness length and


bracket renewed.
[Requires] Fax Kit 2, Fax

OU

OU

EC100996

[Requires] Condensation
Prevention Installation Kit (For
Scanning Section)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Image-related Options

Other options
Condensation Prevention Kit
(Scanning Section Heater)

2010/08
6-7

6.1 Specification

General

General
Table 5

Version 1.2
G: Image Extension Kit

ApeosPort
Product
Code

Functions provided/overview of
required installation options
CPFS

Condensation Prevention Kit


(Main Unit Heater)

EC101531

[Requires] Condensation
Prevention Installation Kit (For
Main Unit)

Condensation Prevention Kit


(Tray Heater)

EC100998

[Requires] Condensation
Prevention Installation Kit (For
Trays)

Condensation Prevention
Installation Kit (For Scanning
Section)

EC101502

Condensation Prevention Kit


(2270/3370 Main Unit Heater)

EC101531

Condensation Prevention Kit


(4470/5570 Main Unit Heater)

EC101632

Hi Heater

Condensation Prevention
Installation Kit (For Trays)

EC101532

The one above is for the Main Unit O

Earthquake Preparedness Kit

ZB38

Optional Product Name

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-8

6.1 Specification

CPFS
PCC

H: Finisher B1
J: Condensation Prevention Installation Kit (For Scanning Section)
K: Condensation Prevention Installation Kit (For Main Unit)
L: Condensation Prevention Installation Kit (For Trays)
X:: Not installable
Table 6

Optional Product Name

Product
Code

DocuCentre
PFS

CPFS

CPFS
PCC

Options
Low Heater

Vendor

Vendor

*1: The Medium Color Control Panel and Large Color Control Panel cannot be installed together.
*2: There is one slot for system memory. When installing the Extension System Memory (512MB)
(Platen Model) or Extension System Memory (1GB), remove the Standard System Memory (512MB)
before installing.
*3: The Inner Output Tray, Finisher A1, Finisher B1, Finisher C1, and Center-binding Finisher C1
cannot be installed together.

Automatic Document Feeder

QC100060

Option for Platen device

Standard Standard

Large Color Control Panel *1

EC101473

10.4 inch full color panel.


[Requires] Large Color
Control Panel Installation
Kit, Side Tray

Large Color Control Panel


Installation Kit

EC101474

Required when installing


the Large Color Control
Panel.

Extension System Memory


(512MB) *2

EC101475

Extension System
Memory (512MB) for
Platen.

Extension System Memory


(1GB) *2

EC101476

Extension System
Memory (1GB)

Side Tray

EC101477

For collated output.


Required when installing
the Large Color Control
Panel.

*4: Requires a separate voice generation software.


*5: The Emulation Kit and Adobe PostScript 3TM Kit cannot be installed together.

2.

Functions provided/
overview of required
installation options

*6: This product is to be installed by the customer.

Inner Output Tray *3

EC101478

For inner collated output.

*7: When the Searchable PDF Kit is installed, OCR processing is only possible during B/W binary
scan. To perform OCR processing during color scan, the Image Compression Kit will also be
required.

Finisher A1

QC100061

Stack, Sort, Staple (single, 25, 35: O 25, 35: O 25, 35: O
50 sheets). For 25/3545, 55: X 45, 55: X 45, 55: X
sheet models.

*8: Can be expanded up to 5 ports. Up to three lines can be connected and the number of ports
indicates the number of channels that are available for communication.

Finisher B1

QC100062

Stack, Sort, Staple (50


sheets).

DocuCentre-IV C2270/C3371/C3370/C4470/C5570

Finisher B1 Center-binding
Unit

QC100044

For Finisher B1

Provided features and their prerequisites


O: Option

Finisher B1 2/4H Punch Unit

QC100047

For Finisher B1

OU: User installation

QC100046

For Finisher B1

A: Extension System Memory (512MB)

Finisher B1 2/3H Punch Unit


(US Standard)

B: Extension System Memory (1GB)

Finisher C1

QC100063

Stack, Sort, Staple (50


sheets), Punch (2H).

Center-binding Finisher C1

QC100064

O
Stack, Sort, Staple (50
sheets), Punch (2H),
Center Fold, Center Bind.

C: Fax Port Expansion Kit


D: Large Color Control Panel
E: Large Color Control Panel Installation Kit
F: Side Output Tray

Table 6

Table 6

Product
Code

Functions provided/
overview of required
installation options

Finisher C1 2/3H Punch Unit


(US Standard)

EC101183

High Capacity Feeder (1


Level)
Annotation Kit

Optional Product Name

DocuCentre
PFS

CPFS

CPFS
PCC

For Finisher C1

IC Card Gate Installation Kit


Adapter

QC100065

High Capacity Feeder


(2000 Sheets)

Printer-related Options

EC101479

O
SW Key: A feature that
adds and outputs images
(date, page, etc.) that do
not exist in the document.

English Kit

EC101480

User Guide and Control


Panel Cover

Wing Table

EC101481

Can be installed at the


right or left side. Can be
used to mount
accessories.

EC100639

Light to notify the status of OU


the MF machine

OU

OU

Voice Assistant *4, 6

SXDA001A

Voice-assisted operation
guide

OU

OU

OU

Assist Handle *6

EC101037

Custom tool for closing


the Platen Cover/Duplex
Auto-Document Feeder

OU

OU

OU

Accessory Installation Kit A

E9100097

The Stand (Large) used


for installation of
accessories. The
Installation Kit and the
Harness are common for
AP/DC-III C3300G/
C3305G

Accessory Installation Kit B

YR85

The Stand (Small) used


for installation of
accessories. The
Installation Kit and the
Harness are common for
AP/DC-III C3300G/
C3305G

The Stand used for


installation of IC Card
Gate. The Installation Kit
and the Harness are
common for AP/DC-III
C3300G/C3305G

E9100062

Product
Code
EL200675

DocuCentre
PFS

CPFS

CPFS
PCC

Parallel Port

EC101516

Parallel Port for local


printing. Change Riser
Card.

Gigabit Ethernet PWB

EC101517

PWB + Riser + Japanese O


Manual. Change Riser
Card.

Emulation Kit *5, 6

EC101482

OU
SW Key: Insert the
Emulation ROM to the
Main Unit Program ROM.

OU

OU

O
SW Key + Font ROM +
CD: AdobeR PostScriptR
3TM Kit are included in
O
the Emulation Kit
contents. For printing in
High Quality mode, it is
recommended that the
memory be increased by
512MB or 1GB.

OU

OU

AdobeR PostScriptR 3TM Kit EC101483


(Heisei 2 Font) *5

Attention Light II *6

IC Card Gate Installation Kit

Optional Product Name

Functions provided/
overview of required
installation options

AdobeR PostScriptR 3TM Kit EC101484


(Morisawa 2 Font)

OU

Multi-language Font Kit *6

EC101145

CD ROM. Supports
Unicode (UTF8) output
from SAP infrastructure
output system. Format
supports English &
Japanese.

Memory Card Reader

EC101485

FX Media Reader - single O


unit. [Requires] The print
feature requires SW Key
Option.

SW Key; Feature to print


from Media and USB.

OU

OU

OU

OU

Media Print - Photo/Text Kit *6 EC101486


Scanner-related Options

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Scanner Kit *6

EC101487

SW Key

Image Compression Kit

EC101488

Supports Dual Color Scan O


[Requires] Scanner Kit

E-mail Kit *6

EC101489

SW Key
[Requires] Scanner Kit

OU

OU

OU

External Access Kit

EC101490

SW Key

2010/08
6-9

6.1 Specification

General

General

2010/08
6-10

6.1 Specification

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 6
Functions provided/
overview of required
installation options

Table 6
DocuCentre
PFS

CPFS

CPFS
PCC

Optional Product Name

Product
Code

OU

OU

OU

ISDN G3/G4 Expansion Port

EM100167

O
Outside Line/Extension Kit

Optional Product Name

Product
Code

Searchable PDF Kit

EC101491

SW Key
[Requires] Scanner Kit,
Image Compression Kit

USB Expansion Kit

EC101492

USB Hub. For connecting O


with Memory Card
Reader.

USB Memory Storage Kit *6

EC101493

SW Key; Feature for


saving scanned
documents in USB.

OU

OU

Fax Port Expansion Kit 2

QC100066

EL200880

CPFS

CPFS
PCC

PCC Model and Set


Product Code [Requires]
Fax, Fax Port Expansion
Kit

EM100168

PCC Model and Set


Product Code [Requires]
Fax

Watermark Extension Kit *6

EC101496

SW Key: Feature to print


hidden text

OU

OU

OU

Data Security Kit *6

EC101497

SW Key: Deletes/encrypts OU
all Hard Disk data.

OU

OU

Secure Watermark Kit *6

EC101498

SW Key: Feature to
prevent unauthorized
copying

OU

OU

OU

IC Card Customization Kit

EC101499

SW Key; Merchandising
of DMP2008 Exclusive
Feature

Image Extension Kit

EC101518

Displays thumbnails/
preview. Required when
installing the Image Log
Kit.

Image Log Kit

EC101500

SW Key
[Requires] Image
Extension Kit

Image Log Kit (Adobe


PostScriptR 3TM)

EC101501

SW Key
[Requires] PS Kit

Condensation Prevention Kit


(Scanning Section Heater)

EC100996

[Requires] Condensation O
Prevention Installation Kit
(For Scanning Section)

Condensation Prevention Kit


(Main Unit Heater)

EC101531

[Requires] Condensation O
Prevention Installation Kit
(For Main Unit)

Condensation Prevention Kit


(Tray Heater)

EC100998

[Requires] Condensation O
Prevention Installation Kit
(For Trays)

Condensation Prevention
Installation Kit (For Scanning
Section)

EC101502

OU
Security-related Options

O
Standard G3 Fax,
Paperless Fax, Folder,
Address Book, and Direct
Fax.
Required when the G3
Expansion Port Kit is
installed.
[Requires] Fax Kit 2

Standard X

G3 Expansion Port Kit 2 *8

QL200073

[Requires] Fax Kit 2, Fax


Port Expansion Kit

Handset

EC100574

Required when the G3


Expansion Port Kit is
installed.
[Requires] Fax Kit 2, Fax

Bypass Stamp Kit (Red) *6

EC101504

Bundled harness length


and bracket renewed.
[Requires] Fax Kit 2, Fax

OU

OU

OU

Internet Fax Kit *6

EC101494

SW Key; Fax-HW is
required from DMP2009
onwards.
[Requires] Fax Kit 2, Fax

OU

OU

OU

SW Key; SIP (Session


Initiation Protcol) support
and IP Fax T.38 support.
[Requires] Fax Kit 2, Fax
(no feature provided)

IP Fax (SIP) Kit

EC101495

DocuCentre
PFS

Fax-related Options
Fax Kit 2

Functions provided/
overview of required
installation options

Image-related Options

Other options

Fax Port Expansion Kit

EM100165

X
Dedicated option for the
following PCC Model and
Set Product Code

G3 Expansion Port Kit

EC101125

X
Dedicated option for the
following PCC Model and
Set Product Code

6.1.2 Machine Dimension and Basis Weight

Table 6

Optional Product Name

Product
Code

Functions provided/
overview of required
installation options

DocuCentre

PFS

CPFS

CPFS
PCC

Condensation Prevention Kit EC101531


(2270/3370 Main Unit Heater)

Low Heater

Condensation Prevention Kit EC101632


(4470/5570 Main Unit Heater)

Hi Heater

Condensation Prevention
Installation Kit (For Trays)

The one above is for the


Main Unit

Vendor

Vendor

Vendor

EC101532

ApeosPort/DocuCentre-IV C2270/C3371/C3370/C4470/C5570
The following are the sizes and weights of the individual products:(excluding toner)

6.1.2.1 Machine Size


Table 1

Earthquake Preparedness Kit ZB38

Configuration
Product Configuration

UI

Standard (Platen) Model

Horizontal PLTN
(8.5")
DADF

Standard (DADF) Model

Machine Size (mm)

IN

OUT

Width

Depth

Height

None

640

685

1040.5

None

640

685

1127.3

A1-Fin Model

A1-Fin

662.6

685

1127.3

*1: The Medium Color Control Panel and Large Color Control Panel cannot be installed together.

B1-Fin Model

B1-Fin

1182

685

1127.3

*2: There is one slot for system memory. When installing the Extension System Memory (512MB)
(Platen Model) or Extension System Memory (1GB), remove the Standard System Memory
(512MB) before installing.

B1-Fin/Booklet

1182

695

1127.3

C1-Fin Model

C1-Fin

1364.1

685

1127.3

C1-Fin/Booklet

1515.7

685

1127.3

*3: The Inner Output Tray, Finisher A1, Finisher B1, Finisher C1, and Center-binding Finisher C1
cannot be installed together.

HCF/C1-Fin Model

C1-Fin

1681.1

685

1127.3

C1-Fin/Booklet

1832.7

685

1127.3

None

965.1

685

1404.6

*4: Requires a separate voice generation software.


*5: The Emulation Kit and Adobe PostScript 3TM Kit cannot be installed together.

Vertical UI Model

*6: This product is to be installed by the customer.


*7: When the Searchable PDF Kit is installed, OCR processing is only possible during B/W binary
scan. To perform OCR processing during color scan, the Image Compression Kit will also be
required.
*8: Can be expanded up to 5 ports. Up to three lines can be connected and the number of ports
indicates the number of channels that are available for communication.

Vertical
(10.4")

DADF

6.1.2.2 Machine Weight


1.

Measurement Conditions
Not inclusive of options, Output Tray, Paper, New Toner Cartridges (2.7kg). Inclusive of Power Cord.
Table 2

Main Unit of Configuration

Weight

DocuCentre-IV C2270P/C3371P/C3370P [Platen/3TM]

126kg or less

ApeosPort/DocuCentre-IV C2270/C3371/C3370 [DADF/3TM] (with Fax)

133kg or less

DocuCentre-IV C4470P [Platen/3TM]

129kg or less

ApeosPort/DocuCentre-IV C4470/C5570 [DADF/3TM] (with Fax)

136kg or less

2.

Weight of Options
Table 3

Option Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Weight

Option Name

Weight

DADF (PF2.01)

7.5kg or less Finisher C1 (H-Tra inside)

60kg or less

Face Up Tray

0.6kg

Finisher C1/Booklet (H-Tra inside)

90kg or less

3TM [For C2270/C3371/


C3370]

34.2kg

HCF

29kg

2010/08
6-11

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-12

6.1 Specification

Version 1.2

6.1.2.3 List of Machine Sizes and Weights for Standard Configuration

Table 3
Option Name

Weight

Option Name

Weight

3TM [For C4470/5570]

34.2kg

Vertical UI (difference with Horizontal UI, Wing 6.1kg


inside)

Product Name

Machine Size (W x D x H mm)

Weight (kg)

Table 4

Finisher A1

12kg

Fax-mini

1.1kg

DC-IV C2270/C3371/C3370 (With Platen)

640mm x 685mm x 1040.5mm

126 kg or less

Finisher B1 (H-Tra inside)

28kg

Platen Cover

1.7g

C4470 (With Platen)

640mm x 685mm x 1040.5mm

129kg

Booklet (For Finisher B1)

9.2kg

Inner Tray

0.8kg

640mm x 685mm x 1127.3mm

Punch (For Finisher SB)

0.7kg

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With DADF)

C2270/C3371/
C3370 133kg or
less
C4470/C5570
136kg or less

AP/DC-IV C2270/C3371/C3370 (With


Finisher A1)

662.6mm x 685mm x 1127.3mm

145kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With Finisher B1)

1182mm x 685mm x 1127.3mm

C2270/C3371/
C3370 161kg or
less
C4470/C5570
164kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With Finisher B1 + Booklet)

1182mm x 695mm x 1127.3mm

C2270/C3371/
C3370 170.2kg or
less
C4470/C5570
173.2kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With Finisher C1)

1681.1mm x 685mm x 1127.3mm

C2270/C3371/
C3370 193kg or
less
C4470/C5570
196kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With Finisher C1 + Booklet)

1515.7mm x 685mm x 1127.3mm

C2270/C3371/
C3370 223kg or
less
C4470/C5570
226kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With HCF/Finisher C1)

1681.1mm x 685mm x 1127.3mm

C2270/C3371/
C3370 222kg or
less
C4470/C5570
225kg or less

AP/DC-IV C2270/C3371/C3370/C4470/
C5570 (With HCF/Finisher C1 + Booklet)

1832.7mm x 685mm x 1127.3mm

C2270/C3371/
C3370 252kg or
less
C4470/C5570
255kg or less

6.1.2.3 Detailed Machine Sizes for Standard Configuration

DC-IV C2270/C3371/C3370 (With Platen)

(640 x 685 x 1040.5mm), 126kg or less (Figure 1)

C4470 (With Platen)


(640 x 685 x 1040.5mm), 129kg or less (Figure 1)

Figure 3 j0ki61002

1182 x 685 x 1127.3mm, C2270/C3371/C3370 159.9kg or less / C4470/C5570 162.9kg or less


(Figure 4)

Figure 1 j0ki61000

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher B1)

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With DADF)


640 x 685 x 1127.3mm, C2270/C3371/C3370 133kg or less / C4470/C5570 136kg or less (Figure 2)

Figure 4 j0ki61003
Figure 2 j0ki61001

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher B1 + Booklet)


1182 x 695 x 1127.3mm, C2270/C3371/C3370 169.1kg or less / C4470/C5570 172.1kg or less
(Figure 5)

AP/DC-IV C2270/C3371/C3370 (With Finisher A1)


662.6 x 685 x 1127.3mm, 145kg or less (Figure 3)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-13

6.1 Specification

General

General

2010/08
6-14

6.1 Specification

Figure 5 j0ki61004

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher C1)

1515.7 x 685 x 1127.3mm, C2270/C3371/C3370 223kg or less / C4470/C5570 226kg or less


(Figure 7)

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With HCF/Finisher C1)


1681.1 x 685 x 1127.3mm, C2270/C3371/C3370 222kg or less / C4470/C5570 225kg or less
(Figure 8)

Figure 6 j0ki61005
AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher C1 + Booklet)

Version 1.2

Figure 7 j0ki61006

1364.1 x 685 x 1127.3mm, C2270/C3371/C3370 193kg or less / C4470/C5570 196kg or less


(Figure 6)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 8 j0ki61007

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With HCF/Finisher C1 + Booklet)


1832.7 x 685 x 1127.3mm, C2270/C3371/C3370 252kg or less / C4470/C5570 255kg or less
(Figure 9)

6.1.3 Installation Space

DC-IV C2270/C3371/C3370/C4470 (With Platen)


Installation Space (W x D): 1216mm x 1608.2mm

Figure 9 j0ki61008

Figure 1 j0ki61009

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With DADF)


Installation Space (W x D): 1216mm x 1608.2mm

Figure 2 j0ki61010

AP/DC-IV C2270/C3371/C3370 (With Finisher A1)


Installation Space (W x D): 1249mm x 1608.2mm

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-15

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-16

6.1 Specification

Version 1.2

Figure 3 j0ki61011

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher B1 + Booklet)


Installation Space (W x D): 1786mm x 1608.2mm

Figure 5 j0ki61013

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With HCF/Finisher C1 + Booklet)


Installation Space (W x D): 2128.4mm x 1608.2mm (without Booklet)
2187.7mm x 1608.2mm (with Booklet)

Figure 4 j0ki61012
Figure 6 j0ki61014

AP/DC-IV C2270/C3371/C3370/C4470/C5570 (With Finisher C1 + Booklet)


Installation Space (W x D): 2012.4mm x 1608.2mm (without Booklet)

Max Floor Weight Capacity (Reference value): 288kg

2071.7mm x 1608.2mm (with Booklet)


= Main Unit [50/55] (TTM) + Vertical UI + C-Fin/Booklet + F/UTray + HCF + Toner x4 + [Margin *1] (5% of
total weight)
=(136+(43.1-34.2)+6.1+90+0.6+0.7+29+2.7)*1.05=288
*1) Including ESS OPT, etc.

6.1.4 Levelness

6.1.5 Electrical Specification

As long as the machine is operated when it is within 5mm at the front and rear and 10mm at the left and
right from the installation floor, malfunctions should not occur.

Electrical Specification
Table 1 Electrical Specification

Applicable Area

Source Voltage
(V)

Japan

100V +/-10%

50/60+/-3%

TFX

110V +/-10%

60+/-3%

Frequency (Hz)

FXA/FXNZ/FXS/FXM/PFX/THFX/ 240V +10%


FXK/FXHK/ICO
220V -10%

50/60+/-3%

FXCL

50+/-3%

220V +/-10%

Maximum power consumption


Power consumption with full system.
Table 2 Maximum power consumption

Applicable Area

Voltage (V)

Power
Consumption
(VA)

Japan

100V

1500VA or less

TFX

110V

1650VA or less

FXA/FXNZ/FXS/FXM/PFX/THFX/ 240V
FXK/FXHK/ICO
220V

2400VA or less
2200VA or less

FXCL

2200VA or less

220V

Table 3 <Reference> Low Power Mode Power (Japan = CPFS machine, AP/China = CPS
machine): Energy Star Exempt
2525 machine

3030/3535
machine

4545 machine

5055 machine

Japan (100V)

approx. 52W

approx. 52W

approx. 71W

approx. 71W

AP/China (115V)

approx. 50W

approx. 50W

approx. 68W

approx. 68W

AP/China (230V)

approx. 50W

approx. 50W

approx. 68W

approx. 68W

Table 4 <Reference> Standby Power (Japan = CPFS machine, AP/China = CPS machine):
Energy Star Exempt
2525 machine

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

3030/3535
machine

4545 machine

5055 machine

Japan (100V)

80W or less

80W or less

130W or less

130W or less

AP/China (115V)

80W or less

80W or less

130W or less

130W or less

AP/China (230V)

80W or less

80W or less

130W or less

130W or less

2010/08
6-17

6.1 Specification

General

General

2010/08
6-18

6.1 Specification

Noise: represents acoustic power level


Table 5 [C2270 (C3371/C3370)]
C2270

C3371/C3370

Standby

When
running

Standby

When
running

Main Unit

3.7

3.7

3.7

3.7

Full System

6.5

7.2

6.7

7.3

Table 6 [C4470 (C5570)]


C4470
Standby

C5570
When
running

Standby

When
running

Main Unit

4.0

4.0

4.0

4.0

Full System

6.9

7.5

7.05

7.6

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Reference > List of Power States


Table 7 List of Power States
Name

Modes

(IPS)
IOT

(Tray)

Main Power
OFF
Sub Power OFF

Status

State of Switches Breaker SW

ESS

(Breaker
OFF)

Sleep

Low Power *4

Standby

Running

Only the ESS OS is


running. The UI/IIT/IOT/
Fax are OFF and Fax
call/print receive are not
available

The UI/IIT/IOT are


OFF to minimize
energy
consumption

The UI is OFF to
minimize energy
consumption

A state that can


quickly transition
to Running

Operating states
such as: data
receiving/image
creation/recording
ON

OFF

ON

ON

ON

ON

ON

Main Power SW

OFF

OFF

ON

ON

ON

ON

ON

Power SW

OFF

OFF

OFF

ON

ON

ON

ON

ESS State

OFF

OFF

Sleep (CPU OFF)

Sleep or Sleep
(CPU OFF)

Standby

Standby

Run

ESS FAN

OFF

OFF

**

**

**

**

**

Ethernet

OFF

OFF

OFF

ON

ON

ON

ON

USB 5V

OFF

OFF

OFF

OFF

ON

ON

ON

USB 5V FAX

OFF

OFF

OFF *2

ON

ON

ON

ON

IPS

OFF

OFF

OFF

OFF

ON

ON

ON

5V Standby *1

OFF

OFF

ON *2

ON

ON

ON

ON

5V/24V (IOT)

OFF

OFF

OFF

OFF

ON

ON

ON
ON

MCU

OFF

OFF

OFF

OFF

ON

ON

Fuser

OFF

OFF

OFF

OFF

*H: 60C (approx.


average of 5W)
*L: OFF

*H: 120C (approx. 170C *8


average of 30W)
*L: OFF

NOHAD FAN *5

OFF

OFF

OFF

OFF

Enabled

Enabled

Enabled

Regi Heater (10W)

OFF

OFF

OFF

OFF

Enabled

Enabled

OFF

IOT Condensation Prevention


Heater (32W)

OFF

OFF

Enabled

Enabled

OFF

OFF

OFF

Accessory AC

OFF

OFF

OFF

OFF

ON

ON

ON

PSW AC

OFF

OFF

ON

ON

ON

Usage restricted

Usage restricted

3TM/TTM

OFF

OFF

OFF

OFF

ON

ON

ON

Tray Heater (**W) **

OFF

OFF

Enabled

Enabled

OFF

OFF

OFF

HCF

OFF

OFF

OFF

OFF

ON

ON

ON

(OUT)

Finisher AC

OFF

OFF

OFF

OFF

ON

ON

ON

UI

LCD

OFF

OFF

OFF

OFF

OFF

ON

ON

LED

OFF

OFF

Enabled

Enabled

Enabled

Enabled

Enabled

IIT

IIT 24V (3, 5, 11)

OFF

OFF

OFF

OFF

ON

ON

ON

DADF

OFF

OFF

OFF

OFF

ON

ON ON

ON ON

IIT Condensation Prevention


Heater (20W)

OFF

OFF

Enabled

Enabled

OFF

OFF

OFF

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-19

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-20

6.1 Specification

Version 1.2

Table 7 List of Power States


Name

Modes

Status

FAX

5V Standby 5V/24V (IOT)

Function

(Breaker
OFF)

Main Power
OFF
Sub Power OFF
Only the ESS OS is
running. The UI/IIT/IOT/
Fax are OFF and Fax
call/print receive are not
available

Standby

Running

The UI/IIT/IOT are


OFF to minimize
energy
consumption

The UI is OFF to
minimize energy
consumption

A state that can


quickly transition
to Running

Operating states
such as: data
receiving/image
creation/recording

OFF

OFF *2

ON (Call available)

ON

ON

ON

OFF

OFF

OFF

OFF

ON

ON

ON
Enabled

Print Fax receive Scan output

OFF

OFF

OFF

Enabled *6

Enabled *6

Enabled

Copy Scan

OFF

OFF

OFF

OFF

OFF

Enabled

Enabled

CWI
SMIB
AST

OFF

OFF

OFF

Limited *3

Enabled

Enabled

Enabled

Main Usage

Leakage
prevention

All Power
OFF

Energy saving state with


condensation prevention

All features such as Process is running


Energy saving state Energy Saver
Copy, etc are
recovery from
where Print & Fax
accessory (2009-2a usable
can be received
and later)

*1 When AC is supplied to the LVPS, this is usually ON and supplying to ESS & Fax
*2 As the Fax Voltage increases at USB OFF and Standby ON, for this product, the Fax Power Supply is
turned OFF
*3 Although the IOT State is the one conveyed before entering Energy Saver, the Paper/Toner
replenishment during Sleep is not reflected
*4 The factory settings is transition straight to Sleep without going through Low Power
*5 As many Fans have complicated specs, the details are documented separately
*6 When these instructions are received, immediately transition to Ready/Run
*7 This spec is for C4470/C5570 only (it is OFF in C2270/C3370)
*8 In case of C4470/C5570 Heavyweight Full Color (Max)

*L C2270/C3370

Low Power *4

OFF

** Under hearing (TBD)

*H C4470/C5570

Sleep

6.1.6 Installation Environment

6.1.7 WarmUp

The machine can be operated under the following operating conditions:

Measurement Conditions: Temperature 20C, Humidity 65%). Toner Recovery and Setup Cycle are not
included.

Temperature: 10 to 28C

Humidity: 15 to 85%

Altitute: 0m to 2500m

Table 1
Config

AC

After Power
ON

After Sleep Mode is After Low Power Mode is


cancelled
cancelled *

C2270/C3371/C3370 100V

28sec or less

10sec or less

10sec or less

C4470/C5570

28sec or less

15sec or less

10sec or less

100V

*: When the Low Power Mode is cancelled one hour after it is initiated. However, as the factory settings
sets Low Power to 1min and Sleep to 1min, the transtion to Low Power and Sleep will be simultaneous,
resulting in the appearance of direct transition to Sleep.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-21

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-22

6.1 Specification

Version 1.2

6.1.8 FCOT (First Copy Output Time)

6.1.9 Copy Speed

The FPOT (First Print Output Time) is defined as follows.

Copy CPM is defined as follows:

The time that is required since the [Start] button is pressed until the first paper is output from the machine.

For output to the Face Down Tray, the time taken between the output of the tail edge of the 1st sheet until
the output of the tail edge of the 11th sheet is defined as t seconds, the number of sheets that are printed
within 1 minute can be calculated by the formula [60/t x 10]. The numerical value for Duplex is IPM
(Images Per Minute).

<Prerequisite>
Platen document, ratio: 100%, Tray: No. 1, Paper: A4 LEF, 1 Sided copy, Face Down Tray

For 2 Sided Copy: Calculate by the formula [60/t x 20].


Table 1 [C5570]
Limitation: This does not include the time for settings/cleaning/sagging.

Document Set Output


No. Platen/DADF
Tray

Priority Mode BW

FC

Platen

Exit 1

BW priority

3.7sec or less

6.5sec or less

Platen

Exit 1

Color priority

5.0sec or less

5.2sec or less

DADF

Exit 1

BW priority

5.2sec or less

6.4sec or less

DADF

Exit 1

Color priority

5.2sec or less

6.4sec or less

NOTE: *3: If automatic recognition of paper size is in operation, the very first sheet will be printed at the
same productivity rate as A3 S or 17". After performing the cleaning of the 2nd BTR right after that, the
second sheet onwards will be printed at the productivity rate of the paper sized determined from the first
sheet.

FC

[C5570] (FC/BW)

Table 2 [C4470]
Document Set Output
No. Platen/DADF
Tray

Priority Mode BW

Platen

Exit 1

BW priority

4.4sec or less

7.0sec or less

Platen

Exit 1

Color priority

5.7sec or less

5.7sec or less

DADF

Exit 1

BW priority

5.7sec or less

6.8sec or less

DADF

Exit 1

Color priority

5.7sec or less

6.8sec or less

Table 3 [C3371/C3370]
Document Set Output
No. Platen/DADF
Tray

Priority Mode BW

FC

Platen

Exit 1

BW priority

4.9sec or less

7.7sec or less

Platen

Exit 1

Color priority

6.3sec or less

6.4sec or less

DADF

Exit 1

BW priority

6.8sec or less

8.3sec or less

DADF

Exit 1

Color priority

6.8sec or less

8.3sec or less

Table 4 [C2270]
Document Set Output
No. Platen/DADF
Tray

Priority Mode BW

FC

BW priority

10.0sec or less

Platen

Exit 1

6.6sec or less

Platen

Exit 1

Color priority

8.0sec or less

8.7sec or less

DADF

Exit 1

BW priority

8.5sec or less

10.7sec or less

DADF

Exit 1

Color priority

8.5sec or less

10.7sec or less

NOTE: *1: Labels have the same productivity rate as Heavyweight.


NOTE: *2: If the paper size is automatically detected at the MSI, printing is performed with the
productivity appropriate for that paper size.

Tray Feed/Exit 1 Output


Unit: 1 Sided: cpm, 2 Sided: ipm
Table 1

Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

A4 L
8.5 x 11 L
B5 L

50/55

50/55

32/32

32/32

A4 S
8.5 x 11 S

36/39

36/39

25/25

25/25

B4
8.5 x 13 S
8.5 x 14 S

29/32

19/21

20/20

15/15

A3 S
11 x 17 S

25/27

18/19

17/17

13/13

12 x 18 S
12 x 19 S
SRA3

25/27

17/19

17/17

13/13

When using the MSI

Unit: 1 Sided: cpm, 2 Sided: ipm

Unit: 1 Sided: cpm, 2 Sided: ipm


Table 4

Table 2
Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

32/32

A4 L
8.5 x 11 L
B5 L

40/40

40/40

32/32

32/32

25/25

25/25

A4 S
8.5 x 11 S

31/31

31/31

25/25

25/25

19/21

20/20

15/15

B4 S
8.5 x 13 S
8.5 x 14 S

26/26

17/17

20/20

15/15

25/27

18/19

17/17

13/13

A3 S
11 x 17 S

22/22

15/15

17/17

13/13

23/26

17/18

17/17

13/13

12 x 18 S
12 x 19 S
SRA3

21/21

15/15

17/17

1313

Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

A4 L
8.5 x 11 L
B5 L

43/47

43/47

32/32

A4 S
8.5 x 11 S

34/38

34/38

B4 S
8.5 x 13 S
8.5 x 14 S

29/32

A3 S
11 x 17 S
12 x 18 S
12 x 19 S
SRA3
[C4470] (FC/BW)

[C3371] (FC/BW)

Tray Feed/Exit 1 Output


Unit: 1 Sided: cpm, 2 Sided: ipm

Tray Feed/Exit 1 Output


Unit: 1 Sided: cpm, 2 Sided: ipm
Table 5

Table 3
Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

32/32

A4 L
8.5 x 11 L
B5 L

30/30

30/30

25/25/

25/25

25/25

25/25

A4 S
8.5 x 11 S

23/23

23/23

19/19

19/19

17/17

20/20

15/15

B4 S
8.5 x 13 S
8.5 x 14 S

20/20

12/12

16/16

9.9/9.9

22/22

15/15

17/17

13/13

A3 S
11 x 17 S

17/17

11/11

14/14

9.0/9.0

22/22

15/15

17/17

13/13

12 x 18 S
12 x 19 S
SRA3

15/15

10/10

12/12

8.3/8.3

Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

A4 L
8.5 x 11 L
B5 L

45/45

45/45

32/32

A4 S
8.5 x 11 S

32/32

32/32

B4 S
8.5 x 13 S
8.5 x 14 S

26/26

A3 S
11 x 17 S
12 x 18 S
12 x 19 S
SRA3

When using the MSI

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Heavyweight 2
Sided

2010/08
6-23

When using the MSI

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-24

6.1 Specification
Unit: 1 Sided: cpm, 2 Sided: ipm

Version 1.2
Unit: 1 Sided: cpm, 2 Sided: ipm
Table 8

Table 6
Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

24/24

A4 L
8.5 x 11 L
B5 L

30/30

32/32

24/24

24/24

19/19

19/19

A4 S
8.5 x 11 S

24/24

25/25

19/19

19/19

11/11

16/16

9.8/9.8

B4 S
8.5 x 13 S
8.5 x 14 S

21/21

13/13

16/16

9.8/9.8

15/15

10/10

14/14

8.9/8.9

A3 S
11 x 17 S

18/18

12/12

14/14

8.9/8.9

14/14

9/9

12/8.2

12/8.2

12 x 18 S
12 x 19 S
SRA3

16/16

11/11

12/12

8.2/8.2

Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

A4 L
8.5 x 11 L
B5 L

26/26

27/27

24/24

A4 S
8.5 x 11 S

21/21

21/21

B4 S
8.5 x 13 S
8.5 x 14 S

18/18

A3 S
11 x 17 S
12 x 18 S
12 x 19 S
SRA3
[C3370] (FC/BW)

[C2270] (FC/BW)

Tray Feed/Exit 1 Output


Unit: 1 Sided: cpm, 2 Sided: ipm

Tray Feed/Exit 1 Output


Unit: 1 Sided: cpm, 2 Sided: ipm
Table 9

Table 7
Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

25/25

A4 L
8.5 x 11 L
B5 L

25/25

25/25

15/25

15/25

19/19

19/19

A4 S
8.5 x 11 S

19/19

19/19

12/19

12/19

14/14

16/16

9.9/9.9

B4 S
8.5 x 13 S
8.5 x 14 S

16/16

9.9/9.9

10/16

6.5/9.9

20/20

13/13

14/14

9.0/9.0

A3 S
11 x 17 S

14/14

9.0/9.0

8.0/14

5.7/9.0

18/18

12/12

12/12

8.3/8.3

12 x 18 S
12 x 19 S
SRA3

12/12

8.3/8.3

7.0/12

4.3/8.3

Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

A4 L
8.5 x 11 L
B5 L

35/35

35/35

25/25/

A4 S
8.5 x 11 S

27/27

27/27

B4 S
8.5 x 13 S
8.5 x 14 S

23/23

A3 S
11 x 17 S
12 x 18 S
12 x 19 S
SRA3

When using the MSI

Heavyweight 2
Sided

When using the MSI

6.1.10 Paper Tray Capacity

Unit: 1 Sided: cpm, 2 Sided: ipm

Paper tray capacity

Table 10
Paper Size

Plain 1 Sided

Plain 2 Sided

Heavyweight 1
Sided

Heavyweight 2
Sided

A4 L
8.5 x 11 L
B5 L

24/24

24/24

14/24

15/24

A4 S
8.5 x 11 S

19/19

19/19

12/19

12/19

B4 S
8.5 x 13 S
8.5 x 14 S

16/16

9.8/9.8

9.7/16

6.4/9.8

A3 S
11 x 17 S

14/14

8.9/8.9

7.8/14

5.7/8.9

12 x 18 S
12 x 19 S
SRA3

12/12

8.2/8.2

6.8/12

4.3/8.2

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The no. of sheets that can be accommodated in each tray is as follows:


Table 1
Tray

Capacity

Large Size (Standard)

Standard Tray (FX/AP)

560 sheets (P paper)

297mm x 431.8mm

3TM (FX/AP)
Tray 2
Tray 3
Tray 4

560 sheets (P paper)

320mm x 457.2mm

560 sheets (P paper)


980 sheets (P paper)
1280 sheets (P paper)

SRA3 S, 12 x 18 S
A4 L, Letter L
A4 L, Letter L

MSI (FX/AP)

10mm stack
100 sheets (P paper)

320.0mm x 482.6mm

HCF (FX/AP)

2300 sheets (P paper)

210mm x 297mm
216mm x 279.5mm

TTM (AP)
Tray 2
Tray 3
Tray 4

2010/08
6-25

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-26

6.1 Specification

Version 1.2

6.1.11 Paper Size and Loading Orientation

6.1.12 Paper Weight

The paper sizes that can be loaded in the Paper Tray and their loading orientation are as follows.

The IOT operation mode adjusts the fusing temperature and secondary transfer voltage appropriately
according to the paper type.

Table 1
Tray

Standard Size

Non-Standard Size

Standard Tray
3TM
Tray 2
Tray 3
Tray 4

Smallest: A5 SEF, A5 LEF cannot be fed.


Max: SRA3 S, 12 x 18 S
Paper that can be accomodated: A3 SEF,
B4 SEF(*1), A4 SEF, A4 LEF, B5 SEF(*1),
B5 LEF(*1), A5 SEF(*1), 11x17" SEF,
Legal (8.5x14") SEF, Legal (8.5x13") SEF,
Letter (8.5x11") SEF, Letter (8.5x11") LEF,
8K SEF(*1), 16K LEF(*1)

Minimum: 139.7mm wide x 182.0mm


long
Maximum: 297.0mm wide x 431.8mm
long

Min: A5 S, Max: SRA3 S, 12 x 18 S


Min: B5 L, MAx: A4 L, Letter L
Same as above

Min: 139.7 x 182.0, Max: 320.0 x 457.2


Not supported
Same as above

TTM (AP)
Tray 2
Tray 3
Tray 4
MSI

HCF

The paper weights/types that can be fed in the various paper trays are as follows.
The paper type for the Tray can be set using the Control Panel.
Furthermore, the paper type for the MSI can be selected using the Control Panel.

Paper Tray: Trays 1 to 4


Table 1

Paper types that can be fed (gsm)

Reference

Plain (60~79): Default


Bond Paper (80~105)
Heavyweight (106~169), Heavyweight Reload (106~169)

Reload is for Manual Duplex

Minimum: Postcard (100.0mm wide x 148.0mm Sizes (88.9 to 320.0mm) wide x (98.4 to
487.6mm) long
long)
Maximum SEF: SRA3 (297.0mm wide x
420.0mm long)

Extra Heavyweight (170~256), Extra Heavyweight Reload


(170~256)

Reload is for Manual Duplex

Min: B5 L, 7.25 x 10.5 L


Max: A4 L, Letter L

Labels (106~169)

Not supported

Gloss (106~169), Gloss Reload (106~169)

Reload is for Manual Duplex

HW Gloss (170~256), HW Gloss Reload (170~256)

Reload is for Manual Duplex

Transparency

(*1) In one machine, the Tray cannot be differentiated for 8x10" SEF and B5 SEF, 5.5x8.5" SEF and A5
SEF, 8K SEF and B4 SEF, as well as 16K LEF and B5 LEF respectively.

Paper tray: MSI


Table 2

Paper types that can be fed (gsm)


Default size guides at shipment

Plain (60~79): Default


Bond Paper (80~105)

Table 2

Lightweight (55~59)

Shipment
model

Tray 1

Tray 2

Tray 3

Tray 4

Tray 6

Standard Tray

A4 LEF

3TM

Reference

Heavyweight (106~169), Heavyweight Reload (106~169)

Reload is for Manual Duplex


Reload is for Manual Duplex

Extra Heavyweight (170~256), Extra Heavyweight Reload


(170~256)

A4 LEF

Gloss (106~169), Gloss Reload (106~169)

Reload is for Manual Duplex

B4 SEF

HW Gloss (170~256), HW Gloss Reload (170~256)

Reload is for Manual Duplex

A3 SEF

Labels (108~189)
Transparency

TTM

A4 LEF

A4 LEF

A4 LEF

HCF

A4 LEF
FX Postcard 4 reams can only be fed vertically (SEF). Horizontal feed (LEF) is not possible.
Jam rates vary depending on the paper type.
Plain, Heavyweight and Extra Heavyweight are further classified into the following paper types
which can be changed by the user.

HCF

Extra Heavyweight
Table 6

Table 3
Paper types that can be fed (gsm)

Reference

Classification

Paper Type

Extra Heavyweight A OK Prince, Color Copy

Plain (60~79): Default


Bond Paper (80~105)

Extra Heavyweight B Name Card paper equivalent

Lightweight (55~59)

Extra Heavyweight C Name Card paper equivalent

Heavyweight (106~169), Heavyweight Reload (106~169)

Reload is for Manual Duplex

Extra Heavyweight D Film Label, Waterproof Film Coated

Extra Heavyweight (170~256), Extra Heavyweight Reload


(170~256)

Reload is for Manual Duplex

Extra Heavyweight S Extra Heavyweight A equivalent

Gloss (106~169), Gloss Reload (106~169)

Reload is for Manual Duplex

HW Gloss (170~256), HW Gloss Reload (170~256)

Reload is for Manual Duplex

Labels (108~189)
Transparency

Plain
Table 4

Classification

Paper Type

Plain A

J paper/JD paper equivalent

Plain B

P/C2 equivalent: Default value of Plain

Plain C

FR/G70/SG

Plain D

Plain B equivalent

Plain E

Plain D equivalent

Plain F

Plain D equivalent

Plain G

Plain A equivalent

Plain S

For Special Settings (Plain equivalent of other


heavyweights)
J Gloss 104gsm/JD Gloss 105gsm

Heavyweight
Table 5

Classification

Paper Type

Heavyweight A

Ncolor, OK Prince Bond

Heavyweight B

Water-proof paper equivalent

Heavyweight C

White Film equivalent

Heavyweight S

For Special Settings 1 (Heavyweight A equivalent)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-27

6.1 Specification

General

General
6.1 Specification

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-28

Version 1.2

6.1.13 Automatic Duplex Print

6.1.14 Output Tray Capacity

Automatic Duplex print is possible for Plain, Heavyweight and Gloss fed from the standard tray, 3TM, and
MSI.

Center Output Tray (Standard: Face Down Tray)


Supported Size: All paper sizes handled by the machine
Capacity: The average values of the no. of sheets that can be accomodated are as follows (using
fresh paper)

As the side skew may worsen for Heavyweight and Gloss that are 128gsm or heavier, it is noted that this
situation can be handled by manual duplex.

Table 1

The paper sizes that can be used for 2 sided print are as follows.
Fast Scan Direction: 128.0mm~320.0mm
Slow Scan Direction: 139.7mm~482.6mm
Paper Weight that can be used for Duplex Print
60~220gsm. However, the paper type for between 170 to 220gsm is limited.

B Zone

Configuration

Output
Tray

Paper Type

OCT Off

OCT On

Exit 2 Tray not available

Exit 1

P Paper - A4 LEF

400

200

P Paper - A3 SEF

200

Exit 1

P Paper - A4 LEF

250

125

Exit 2

P Paper - A4 LEF

250

125

Exit 2 Tray available (option*)

Duplex 2-Up:
It is possible perform 2-Up print when the paper length in the Slow Scan direction is between 139.7mm
and 297.0mm and 1-Up print when it is between 297.1mm and 482.6mm. For the Fast Scan direction, it
is between 128.0mm and 320.0mm.

*The availability of Exit 2 Tray is set at the NVM

Manual 2 Sided:

The ability to accomodate A4 SEF and Letter SEF is not defined.

The above is Simplex print


Full Stack detection: None

1 sided print can be performed on the non-printed side of a paper that had already gone through 1 sided
print once.

Finishing capability: Able to align paper easily without folding or disorder.


Output orientation: Face Down

OCT (Standard: Offset Catch Tray)


Paper width for operation: 297mm
Paper length for operation: 432mm
*Performance is not guaranteed for paper exceeding the above sizes
Roller movable distance: 26 (13 x 2)mm (REF)
Finishing capability: Able to align paper easily without folding or disorder.

Side Output Tray (option)


Supported Size: All paper sizes handled by the machine
Capacity: 100 sheets (P Paper, C2 Paper)
Full Stack detection: None
Finishing capability: Able to align paper easily without folding or disorder.
Output direction: Face Up

6.1.15 Remaining Paper Amount Detection

6.1.16 Resolution/Gradation

In Trays 1 to 4 and Tray 6 (HCF), the remaning no. of sheets of paper in the tray can be detected in 5
levels as 0%, 25%, 50%, 75% and 100%.

However, if the power is turned OFF during liftup then turned ON again without removing the tray, or the
tray is inserted again while the Bottom Plate has not dropped, the remaining paper amount cannot be
detected correctly.

Resolution
Fast Scan x Slow Scan
1200dpi x 2400dpi

Gradation (Relationship between resolutions and pixel split number)


256 Gradation
At Printing
<Output resolution ART-EX (PCL)> The resolution that is printed by the IOT after receiving the
above ESS data
Table 1

Printing Type
BW

Color

Standard

High Quality

High Resolution

Output
1200x2400
Resolution (dpi)

1200x2400

1200x1200

Gradation

256

256

256

Processing
Speed *1

255.2/200/175/121mm/s 255.2/200/175/121mm/s 255.2/200/175/121mm/s

Output
1200x2400
Resolution (dpi)

1200x2400

1200x1200

Gradation

256

256

256

Processing
Speed *1

255/200/175/121mm/s

255/200/175/121mm/s

255/200/175/121mm/s

On/Off selection

On/Off selection

Off (Not selectable)

IE (only black text) *2

*1:C2270 = 121mm/s, C3371/C3370 = 175mm/s, C4470 = 200mm/s, C5570 = BW: 255.2mm/s,


Color: 225mm/s
*2: IE = Image Enhancement
<Output resolution PS> The resolution that is printed by the IOT after receiving the above ESS data
Table 2
Printing Type

High Speed

High Quality

High Resolution

BW

Output
Resolution
(dpi)

600x600

1200x2400

1200x1200

Gradation

256

256

256

Processing
Speed *1

255.2/200/175/121mm/s

255.2/200/175/121mm/s 255.2/200/175/121mm/s

Output
Resolution
(dpi)

600x600

1200x2400

1200x1200

Gradation

256

256

256

Processing
Speed *1

255/200/175/121mm/s

255/200/175/121mm/s

255/200/175/121mm/s

Color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-29

6.1 Specification

General

General

2010/08
6-30

6.1 Specification
Printing Type

High Speed

High Quality

High Resolution

IE (only black text) *2

On/Off selection

On/Off selection

Off (Not selectable)

*1:C2270 = 121mm/s, C3371/C3370 = 175mm/s, C4470 = 200mm/s, C5570 = BW: 255.2mm/s,


Color: 225mm/s

Copy Quality/Resolution
<Output resolution> The resolution that is printed by the IOT

Version 1.2

6.1.17 Paper Selection

Table 2

*2: IE = Image Enhancement

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

For the paper tray selection function, there is Auto Paper Selection (APS) and Auto Tray Switching (ATS).
Auto Paper Selection (APS): The system automatically selects a paper that matches the image size that
is determined by the document size and reduce/enlarge ratio.
Auto Tray Switching (ATS): When the selected tray has run out of paper, the system automatically
switches to another tray and continues to copy.

6.1.18 Image Loss

6.1.19 Maximum Printable Area

Each paper size has the following image loss.

The area in which an image can be printed is defined as a printable area, while the area where the image
quality is guaranteed is referred to as print guaranteed area. The maximum printable area and maximum
print guaranteed area are as follows.

Lead Edge: 4mm or less

Side Edge: 2mm or less

Tail Edge: 2mm or less

For Printer Job:

There are differences in the measurement of image loss as margins on the tail edge of paper according
to differences in paper run.

Maximum printable area: 305.0mm wide x 476.6mm long


Maximum print guaranteed area: 297.0mm wide x 476.6mm long
For Copy job:
Maximum printable area: 297.0mm wide x 432.0mm long
Maximum print guaranteed area: 297.0mm wide x 432.0mm long
However, this print area is fully applied only when the Printer Job uses paper with size SRA3 SEF in
width direction and 12 x 19" SEF in length direction (12 x 18" SEF for Copy Job).
Table 1

For Printing

For Copying

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-31

When the width is


less than 12 inches
(A3)

When the width is


When the width is 12 12.6 inches (SRA3)
(320mm)
inches (12 x 19)

Lead
Edge

4mm

4mm

4mm

Tail
Edge

2mm

2mm

2mm

Left
Margin

2mm

3.9mm

11.5mm

Right
Margin

2mm

3.9mm

11.5mm

Lead
Edge

4mm

25.3mm

9mm

Tail
Edge

2mm

25.3mm

9mm

Left
Margin

2mm

3.9mm

11.5mm

Right
Margin

2mm

25.3mm

9mm

6.1 Specification

General

General
6.1 Specification

2010/08
6-32

6.1.20 Alignment Specification


Specifies for Trays 1 to 4/MSI and guarantees 95% of the sample. Specifies the measurement pattern,
measurement points and values in the Mixed Tray.
DC Alignment Measurement Method and Specification (Calculated for 100%)
Alignment (Calculated for 100% ) (Upper IOT Side 1, Lower IOT Side 2)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

NOTE: Effect of paper elongation and shrinkage due to environmental changes is not included.

Table 1

SYSTEM (PLATEN)
Item

Trays 1 to
4
MSI

IOT
SYSTEM
(DADF)

IOT

SYSTEM (PLATEN)

Table 1

Trays 1 to
4
MSI

IIT

DADF

Item

Trays 1 to
4
MSI

SYSTEM
(DADF)

Trays 1 to
4
MSI

IIT

DADF

Linearity (vertical)
(400mm span)

0.9mm
0.9mm

1.0mm
1.0mm

0.8mm

0.4mm

0.5mm
0.5mm

Lead Registration

+/-1.6mm +/-2.3mm +/-2.2mm +/-1.5mm +/-2.2mm +/-0.5mm +/-1.5mm


+/-2.0mm +/-2.5mm +/-1.9mm +/-1.5mm

Linearity (horizontal)
(280mm span)

0.9mm
0.9mm

0.8mm

0.4mm

Side Registration

+/-2.1mm +/-3.1mm +/-2.5mm +/-2.0mm +/-3.0mm +/-0.5mm +/-1.5mm


+/-2.5mm +/-2.9mm +/-2.4mm +/-1.5mm

Linearity (diagonal)
(280mm span)

0.9mm
0.9mm

0.8mm

0.4mm

Lead Skew (200mm) +/-1.6mm +/-2.1mm +/-1.9mm +/-1.5mm +/-2.0mm +/-0.5mm +/-1.0mm
+/-2.1mm +/-2.3mm +/-2.0mm +/-1.0mm
Side Skew (400mm)

+/-3.2mm +/-4.2mm +/-3.7mm +/-3.0mm +/-4.0mm +/-1.0mm +/-2.0mm


+/-4.2mm +/-4.5mm +/-4.0mm +/-2.0mm

Horizontal Reduce/
Enlarge Precision
(Whole Area)
(280mm) Applicable
for 100%

+/-0.7%
+/-0.7%

+/-1.2%
+/-1.2%

+/-0.6%
+/-0.6%

Horizontal Reduce/
Enlarge Precision
(Whole Area)
(280mm) Applicable
for 25~200%

+/-1.4%
+/-1.4%

Horizontal Reduce/
Enlarge Precision
(Whole Area)
(280mm) Applicable
for 201~400%

+/-2.8%
+/-2.8%

Vertical Reduce/
Enlarge Precision
(Whole Area)
(400mm) Applicable
for 100%

+/-0.7%
+/-0.7%

+/-1.2%
+/-1.2%

+/-0.6%
+/-0.6%

Vertical Reduce/
Enlarge Precision
(Whole Area)
(400mm) Applicable
for 25~200%

+/-1.4%
+/-1.4%

Vertical Reduce/
Enlarge Precision
(Whole Area)
(400mm) Applicable
for 201~400%

+/-2.8%
+/-2.8%

Perpendicularity
(400mm)

+/-2.3mm +/-2.0mm +/-2.7mm +/-1.7mm +/-2.6mm +/-2.9mm +/-2.1mm

+/-0.3%

+/-1.0%
+/-1.0%

+/-0.3%

+/-1.0%
+/-1.0%

Parallelism (400mm) +/-2.1mm +/-2.1mm

+/-3.0mm +/-2.0mm +/-3.0mm +/-2.0mm

+/-0.6mm +/-1.5mm/
280mm

The reference value is the length of the corresponding location in FX SDTP123600.

Figure 1 j0wa67012

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

+/-1.4mm +/-2.0mm
+/-2.0mm
2010/08
6-33

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-34

6.1 Specification

Version 1.2

6.1.21 Controller Specification

6.1.21.3 Interface

6.1.21.1 Product Configuration and Controller Configuration

The following interfaces are equipped.

The 25-sheet and 30, 35-sheet machines have the same controller configuration.

Bi-directional parallel.

Table 1

System Memory
(Standard)

6.1.21.4 Print Productivity

DC-VI C5570/C4470/C3371/C3370/C2270

APC-VI C5570/C4470/
C3371/C3370/C2270

CP

CPFS

CPFS PCC

CPFS

CPFS PCC

1GB

1.5GB

1.5GB

1.5GB

1.5GB

2GB

System Memory (Max.)

2GB

2GB

2GB

NVM

Separate
Board

Separate
Board

Separate
Board

HDD

40GB

40MB

40MB

UI PWB

W85/S104 On W85/S104
Board
On Board

W85/S104
On Board

W85/S104
On Board

W85/S104
On Board

Program Memory
(Standard) On Board

128MB

128MB

128MB

128MB

128MB

The FPOT is IOT/IP (LPD, SMB, IPP), +a (a means PDL production time + transmission time +
Decompose time).
Measurement Conditions - Client PC: DELLGX620 (Pentium 4 3.2G or 3.4G, Memory: 1GB), Connection
interface: lpr direct connection (100Base-TX). No hub is used. Driver setting: No changes are required
except for the output color.

2GB
Separate
Board

Test chart: [Color FPOT] J6 (1P, IOT: BW Priority, Color Priority, Driver: Auto mode), [BW FPOT] J4 (1P,
IOT: BW Priority, Driver: BW mode)

40MB

IOT FPOT
Table 3
PDL

6.1.21.2 Option Configuration


KIT Configuration

APC-VI C5570/C4470/C3371/
C3370/C2270

CP

CPFS

CPFS PCC

CPFS

CPFS PCC

Morisawa 2 Font Font ROM

Font ROM

Font ROM

Font ROM

Font ROM

Heisei 2 Font

Font ROM

Font ROM

Font ROM

Font ROM

Not installable

Not installable

Separate Board Separate Board

Font ROM

Image Extension Not installable


Kit
Image
Compression Kit

Separate Board Separate Board Separate Board Separate Board Separate Board

Gigabit Ethernet
PWB

PCI Slot
(Lower)

Parallel Port

Separate Board Separate Board Separate Board Separate Board Separate Board

EP Accessory
(FX Only)

Dedicated port

PCI Slot
(Lower)
Dedicated port

PCI Slot
(Lower)
Dedicated port

PCI Slot
(Lower)
Dedicated port

PCI Slot
(Lower)
Dedicated port

* Up to 2 among the Parallel Port, Gigabit Ethernet PWB, Image Compression Kit, and Image Extension
Kit can be installed together. However, the Parallel Port and the Gigabit Ethernet PWB cannot be
installed together.

PS (Reference value)

Output Color

Color

BW

Color

BW

BW
priority
mode

Standard (High
Speed for PS)
600x600x8bit
(ART EX)
600x600x1bit
(PS)

5570: 8.7sec
4470: 9.2sec
3370: 10.6sec
3371: TBD
2270: 12.9sec

5570: 7.0sec
4470: 7.7sec
3370: 8.9sec
3371: TBD
2270:10.6sec

5570: 10.8sec
4470: 11.3sec
3370: 10.7sec
3371: TBD
2270:11.2sec

5570: 7.7sec
4470: 8.4sec
3370: 8.8sec
3371: TBD
2270:9.5sec

Color
priority
mode

Standard (High
Speed for PS)
600x600x8bit
(ART EX)
600x600x1bit
(PS)

5570: 8.7sec
4470: 9.2sec
3370: 10.5sec
3371: TBD
2270: 12.8sec

5570: 7.7sec
4470: 8.4sec
3370: 8.8sec
3371: TBD
2270: 10.5sec

5570: 10.6sec
4470: 11.1sec
3370: 11.2sec
3371: TBD
2270: 13.5sec

5570: 7.9sec
4470: 8.6sec
3370: 9.1sec
3371: TBD
2270: 10.8sec

Table 2
DC-VI C5570/C4470/C3371/C3370/C2270

ART EX

6.1.21.5 Line Reproducibility


The minimum line width at Printer Driver Default state is 1 dot/600dpi. However, a function is provided to
increase the minimum line width to 2 dot/600dpi.

6.1.22 Searchable PDF

6.1.21.6 Total Amount Control


Table 4
ART EX

Total toner weight after color conversion is set to 280%. However, this is
practically restricted below 240% by the TRC after color conversion.

PCL

Total toner weight after color conversion is set to 280%. However, this is
practically restricted below 240% by the TRC after color conversion.

PS

Total toner weight after TRC is limited to 240%.

6.1.21.7 Scanning Productivity


Scanned Image File Formatting
There are three types of format as follows.

Character Recognition (OCR) Performance (Reference Value)

Guaranteed Conditions
The conditions to guarantee character recognition (OCR) performance are as follows.
Table 1

Item

Conditions

Measurement Environment

Temparature 22C, Humidity 55%

Machine Status

Normal

File Format

PDF

Resolution

300dpi

Recognition Language

Set for each document.

Table 5
Document

Format

B/W Originals

TIFF

Grayscale

JPEG

Color Originals

JPEG

Output Color/Original Type/MRC (High Compression):


Table 2

Compression Method

Output Color

Original Type

MRC (High Compression)

Black

Text

Color*

Text & Photo

ON (Perform High Compression)

There are three types of compression methods as follows.

Document

Method

B/W Originals

MH (Photo), MMR (Text, Text/Photo)

Grayscale

JPEG-L*

Color Originals

JPEG-YcbCr

Use a P paper which has been printed normally by an adjusted color machine
(ApeosPort-C4300 or equivalent) as the chart. Do not use something that has extreme skews
or registration shifts.

For the measurement of recognition rate, perform sampling 5 times, then discard the worst and
best values and use the average of the three remaining values for comparison. However,
ignore the false recognition of upper/lower case alphabets in all languages.

[200dpi], [300dpi], [400dpi], or [600dpi] can be selected.


Gradation

Color Space

Recognition Rate/Accuracy Rate of Upright Image (Reference Rate)


How to measure

Resolution

Chart
The chart to be used is FX-SDTP OCR004JP

Table 6

Full Color, Gray Scale, or B/W (binary) can be selected.


Color [Standard color space (sRGB), Device color space (dRGB)], Gray

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-35

6.1 Specification

General

General

2010/08
6-36

6.1 Specification

For the accuracy rate of upright images, perform sampling 10 times in the 4 directions (total 40
times) and calculate by: accuracy / 40 x 100.
Table 3
No Mode
1

Chart

Accuracy of
Recognition Rate Upright Image

Japanese

OCR004JP

91 +/-11%

English

OCR004EN

90 +/-11%

Korean

OCR004KR

89 +/-11%

Chinese
OCR004TC
(Traditional)

85 +/-11%

Chinese
OCR004SC
(Simplified)

90 +/-11%

6
7

Black Text Mode 300dpi

Language

Color Text & Photo 300dpi High Japanese


Compression PDF*
English

OCR004JP

96 +/-11%

OCR004EN

92 +/-11%

Korean

OCR004KR

90 +/-11%

Chinese
OCR004TC
(Traditional)

85 +/-11%

10

Chinese
OCR004SC
(Simplified)

92 +/-11%

97.5% or higher

97.5% or higher

NOTE: If the recognition rate or accuracy rate of upright image is not within the above ranges,
perform IIT and DADF related adjustments before measuring again. Refer to the IIT/DADF
Performance Specifications and Service Manuals for the details.

OCR Productivity (Reference value)


How to measure
Load 10 sheets of paper for measurement, and measure the time taken to directly send the data that
has been scanned by the scan instruction (by pressing the Start button) to a PC via FTP.
*When measuring by using a stop watch, start measuring as soon as you press the Start button and
stop the measurement when the Sending/Receiving lamp turns OFF. During the measurement,
select [Close] on the panel to turn off the Run screen.
Perform sampling 5 times, then discard the worst and best values and use the average of the three
remaining values as the result.
Table 4
Transfer Time
(Reference value*1)

No
1

Mode
Black Text Mode 300dpi

2
3
4

Color Text & Photo 300dpi


High Compression PDF*

Language Chart

2270/3371/
3370

4470/5570

Japanese

OCR004JP

48

47

English

OCR004EN

75

76

Japanese

OCR004JP

45

45

English

OCR004EN

69

68

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2
*1: The reference value is actual measured value
*Models with the Color Scanner only

6.1.23 FAX Specifications (FX Only)


6.1.23.1 Connectable Communication Networks
The communication networks that can be connected are indicated below.
For DocuCentre-IVC2270/C3370/C4470 CP machines, field installation is not possible.
Table 1
Communication Network

Connect

Public Telephone Network (PSTN)

PBX

Facsimile Communication Network (PSTN)

Facsimile Communication Network (ISDN)

Leased Line (3.4kHz/2-line method)

ISDN Line*1

*1 ISDN (option)

6.1.23.2 Connectable Communication Networks (APC3305G)


The communication networks that can be connected are indicated below.
For DocuCentre-IVC2270/C3370/C4470 CP machines, the Fax Kit 2 is required.
Fax Kit 2 can only connect through G3 communication.
Table 2
Communication Network

Connect

Public Telephone Network (PSTN)

PBX

Facsimile Communication Network


(PSTN)

Leased Line (3.4kHz/2-line method)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-37

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-38

6.1 Specification

Version 1.2

6.1.23.2 Interconnection
The typical example of the interconnection is shown below.
Table 3
Resolution
Remote Machine

Normal

High Quality

Superfine (400dpi)

Superfine (600dpi)

Communication
Mode

Encoding Method

Tarzan w/Fax

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3/G4

JBIG

Kutani CPFS

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3/G4

JBIG
JBIG

Louise SE

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3/G4

Imari-CPSF

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3/G4

JBIG

HANA CF

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3/G4

JBIG

MDSFAX

8 x 3.85

8 x 7.7

400 x 400

400 x 400

SG3/G4

MMR

DC620FS

8 x 3.85

8 x 7.7

400 x 400

600 x 600

SG3

JBIG

Louise RV CF

8 x 3.85

8 x 7.7

400 x 400

400 x 400

SG3/G4

MMR

Louise CF

8 x 3.85

8 x 7.7

400 x 400

400 x 400

SG3/G4

MMR

MASHU2 CF

8 x 3.85

8 x 7.7

400 x 400

400 x 400

SG3/G4

MMR

Mashu CF

8 x 3.85

8 x 7.7

400 x 400

400 x 400

ECM/G4

MMR

Able3200G

8 x 3.85

8 x 7.7

400 x 400

400 x 400

ECM/G4

MMR

Able300G

8 x 3.85

8 x 7.7

400 x 400

400 x 400

ECM/G4

MMR

Able3010

8 x 3.85

8 x 7.7

400 x 400

400 x 400

ECM/G4

MMR

8 x 3.85

1.

8 x 7.7

1.

400 x 400

1.

600 x 600

1.

SG3

1.

200 x 100

2.

200 x 200

2.

16 x 15.4

2.

400 x 400

2.

ECM

2.

MMR

3.

300 x 300

3.

16 x 15.4

3.

G3

3.

MR

4.

8 x 15.4

4.

300 x 300

4.

G4

4.

MH

5.

8 x 15.4

Other makers' machines (selected in the order 1.


of the priority described in the right column
2.
according to the capability of the machines.)

JBIG

6.1.23.3 Communication Mode

6.1.23.6 Compression Method

The modes that allow communications are as follows.

MH/MR/MMR/JBIG

1.

UNIQUE G4 (Fax machines)

6.1.23.7 Communication Control Method

2.

ITU-T G4 (Fax machines)

T.30 recommended by ITU-T is used as the procedure for sending document facsimile.

3.

UNIQUE SG3

4.

UNIQUE ECM

6.1.23.8 Non-Standard Features

5.

UNIQUE G3

6.

ITU-T SG3

Non-Standard Features (NSF), Non-Standard Feature Commands (NSC), and Non-Standard Feature
Settings (NSS) are provided.

7.

ITU-T ECM

8.

ITU-T G3

6.1.23.9 Xerox Unique Mode


The Xerox unique mode is introduced to produce an unique function. To enter the unique mode, use the
Non-Standard Features in T.30 recommended by ITU-T.

In addition, the priority for selecting those communication modes is as follows.

6.1.23.4 Pixel Transmission Density

6.1.23.10 Image Information Transmission Time

The Pixel Transmission Density that allow communications on the transmission line are as follows.

The transmission time (TP) of the image information at G3 are as follows. However, this data is obtained
when resolution conversion at sending is not performed and density is normal.

Transmit

Conditions: ECM (No data error), JBIG, and Platen Input

600pixels/25.4mm x 600pixels/25.4mm*2
400pixels/25.4mm x 400pixels/25.4mm*2

Table 4

300pixels/25.4mm x 300pixels/25.4mm*2

Transmission Time (Tp)

200pixels/25.4mm x 400pixels/25.4mm*1
200pixels/25.4mm x 200pixels/25.4mm*2

Chart mode

200pixels/25.4mm x 100pixels/25.4mm*2

FX sales English document standard 8sec or less

9600BPS

14.4KBPS

28.8KBPS

33.6KBPS

6sec or less

3sec or less

3sec or less *

16pixels/mm x 15.4l/mm*2
12pixels/mm x 11.55l/mm*2

6.1.23.11 Protocol Control Time

8pixels/mm x 15.4l/mm*2

The protocol control time (Tm, Tn, Tu) at each phase when no data error occurs is shown in the table
below.

8pixels/mm x 7.7l/mm*2
8pixels/mm x 3.85l/mm

In G3, if data error that exceeded the allowed value occurred in a message (not the last), Tn between this
message and the next message increases by approximately 6sec. (If data error that exceeded the
allowed value occurred in the last message, the control time does not increase.)

*1: Unable to communicate with the machines by other makers because this is a Xerox unique mode.
*2: Unable to communicate with the machines that have no corresponding mode.

6.1.23.5 Communication Image Size


The communication image size in the Fast Scan direction on the transmission path that is able to
communicate is as follows.

In ECM, corresponding to the number of resends performed for the data error, Tn increases by Tn+1
second and resends.
Each control time is defined as follows.

A3 width (SEF), B4 width (SEF), A4 width (SEF)

Table 5
Symbol Description

B5 SEF size is sent as the A4 SEF size.


When B4 width in the Slow Scan direction equivalent to B5 SEF, or A3 width equivalent to A4 SEF is
received, the paper corresponding to B5 LEF or A4 LEF is selected respectively.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Tm

This represents the period from when the line is closed to when training of the first message is
received.

Tn:

This represents the time from the completion of previous message to the arrival of the next
message training.

2010/08
6-39

6.1 Specification

General

General

2010/08
6-40

6.1 Specification
Table 5
Symbol Description
Tu:

This represents the period from when the last message is completed to when the line is
opened.

Control time fluctuates due to the following reasons.


1.

Transmission delay (Logical value is calculated as 0.1sec 1 way)

2.

System-related Control Time (Logical value is not being considered. 0.5 second may be added.)

3.

Flow Control Time (ECM only)


(Flow control in ECM may be entered from system operating environment)
V.17,V29,V27ter

Unit: sec
Table 6

Mode

Before a
message: Tm

Between
messages: Tn

After a message:
Tu
Total

Standard Protocol

13.9~16.4

3.2

4.4

Mode

Before a
message: Tm

Between
messages: Tn

After a message:
Tu
Total

Protocol

8.7~9.9

1.0

0.9

21.5~24.0

V.34/V.8
Table 7

10.6~11.8

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.1.24 Power States Specifications

This is a list of the Power States of each device corresponding to each Power Mode.
Table 1 List of Power States of Each Device Corresponding to Each Type of State

Name

(Breaker
OFF)

Main Power
OFF

Power OFF

Sleep

Low Power *5

Standby

Running

Only the ESS OS is


running. The UI/IIT/IOT/
Fax are OFF and Fax call/ The UI/IIT/IOT are OFF
to minimize energy
The UI is OFF to minimize A state that can quickly
print receive are not
consumption
energy consumption
transition to Running
available

Operating states such


as: data receiving/
image creation/
recording

Modes

Status

State of
Switches

Breaker SW

OFF

ON

ON

ON

ON

ON

ON

Main Power SW

OFF

OFF

ON

ON

ON

ON

ON

Power SW

OFF

OFF

OFF

ON

ON

ON

ON

ESS State

OFF

OFF

(Deep Sleep)

Sleep

Low Power

Standby

Run

ESS FAN

OFF

OFF

OFF

OFF

OFF

OFF *3

ON

Ethernet

OFF

OFF

OFF

ON

ON

ON

ON

USB 5V

OFF

OFF

OFF

OFF

ON

ON

ON

USB 5V FAX

OFF

OFF

OFF *2

ON

ON

ON

ON

(IPS)

IPS

OFF

OFF

OFF

OFF

ON

ON

ON

IOT

5V Standby *1

OFF

OFF

ON *2

ON

ON

ON

ON

ESS (IPoC)

(Tray)

5V/24V (IOT)

OFF

OFF

OFF

OFF

ON

ON

ON

MCU

OFF

OFF

OFF

OFF

ON

ON

ON

Fuser

OFF

OFF

OFF

OFF

H: 60C (approx. average


of 5W)
L: OFF

H: 120C (approx.
average of 30W)
L: OFF

170C *12

NOHAD FAN *6

OFF

OFF

OFF

OFF

Enabled

Enabled

Enabled

Regi Heater (10W)

OFF

OFF

OFF

OFF

Enabled

Enabled

OFF

IOT Condensation
OFF
Prevention Heater (32W)

OFF

Enabled

Enabled

OFF

OFF

OFF

Accessory AC

OFF

OFF

OFF

OFF

ON

ON

ON

PSW AC

OFF

OFF

ON

ON

ON

Usage restricted

Usage restricted

3TM/TTM

OFF

OFF

OFF

OFF

ON

ON

ON

Tray Heater (**W)

OFF

OFF

Enabled

Enabled

OFF

OFF

OFF

HCF

OFF

OFF

OFF

OFF

ON

ON

ON

(OUT)

Finisher AC

OFF

OFF

OFF

OFF

ON

ON

ON

UI

LCD

OFF

OFF

OFF

OFF

OFF

ON

ON

LED

OFF

OFF

Enabled

Enabled

Enabled

Enabled

Enabled

IIT 24V (3, 5, 11)

OFF

OFF

OFF

OFF

ON

ON

ON

DADF

OFF

OFF

OFF

OFF

ON

ON

ON

IIT Condensation
OFF
Prevention Heater (20W)

OFF

Enabled

Enabled

OFF

OFF

OFF

IIT

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-41

6.1 Specification

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-42

6.1 Specification

Version 1.2

Table 1 List of Power States of Each Device Corresponding to Each Type of State
Name

(Breaker
OFF)

Main Power
OFF

Power OFF

Sleep

Low Power *5

Standby

Running

Only the ESS OS is


running. The UI/IIT/IOT/
Fax are OFF and Fax call/ The UI/IIT/IOT are OFF
to minimize energy
The UI is OFF to minimize A state that can quickly
print receive are not
consumption
energy consumption
transition to Running
available

Operating states such


as: data receiving/
image creation/
recording
ON

Modes

Status

FAX

5V Standby 5V/24V (IOT) OFF

OFF

OFF *2

ON (Call available)

ON

ON

OFF

OFF

OFF

OFF

ON

ON

ON

Print Fax receive


Scan output

OFF

OFF

OFF

Enabled *8

Enabled *8

Enabled

Enabled

Copy Scan

OFF

OFF

OFF

OFF

OFF

Enabled

Enabled

CWIS
MIB
AST

OFF

OFF

OFF

Limited *4

Enabled

Enabled

Enabled

Function

*1 When AC is supplied to the LVPS, this is usually ON and supplying to ESS & Fax
*2 As the Fax Voltage increases at USB OFF and Standby ON, for Kisyu, the Fax Power Supply is turned
OFF
*3 This is ON till 15 seconds after Standby. After that, it turns OFF.
*4 Although the IOT State is the one conveyed before entering Energy Saver, the Paper/Toner
replenishment during Sleep is not reflected
*5 The factory settings is transition straight to Sleep without going through Low Power
*6 As many Fans have complicated specs, the details are documented separately
*8 When these instructions are received, immediately transition to Ready/Run
*11 This spec is High only for Kishu (Low is OFF)

6.2.1.1 Tools

6.2.1.2 Service Consumables

The following tools can be stored in the CE Basic Tool Set as standard.

There are no Service Consumables unique to this model.

Table 1
No.

TOOL No.

TOOL NAME

499T 276

Test Pattern (Color A3)

499T 281

Facsimile Test Pattern

499T 301

Screw Driver (-) 3x50

499T 302

Screw Driver (+) No.1

499T 355

Screw Driver (+) With MAG, 100

499T 356

Cross Point Screw Driver

499T 1423

Box Driver (5.5mm) With MAG

499T 1901

Side Cutting Nipper

499T 2005

Round Nose Plier-Safety

10

499T 2327

New Digital Multi Meter Set

11

499T 2601

Silver Scale 150mm

12

499T 6201

Crystal Earphone Set

13

499T 7761

RS232C Cable

14

499T 7765

D-Sub Adaptor

15

499T 7763

PSW 232C D-Sub 9Pin Serial Cable

16

499T 8108

Flash Light (NEO)

17

499T 8902

Brush

18

499T 9507

Tester Lead Wire Hock (Red)

19

499T 9508

Tester Lead Wire Hock (Black)

20

499T 9588

Needle Adapter

21

499T 7776

USB Cable For PSW

22

499T 8261

USB Memory (For DL Diag: 256)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Whenever special consumables for the machine are required, it will be notified in a separate technical
information.

2010/08
6-43

6.2 Tools/Service Consumables/Consumables/Modification

General

General

2010/08
6-44

6.2.1 Tools/Service Consumables

6.2.2 Consumables
Consumables

Product Code

CRU/ERU Life End (PV)

Toner Cartridge (K)

FX: CT201360
IBG: CT201370

CRU

26.8 *1*6

Toner Cartridge (Y)

FX: CT201363
IBG: CT201373

CRU

16.5*6

Toner Cartridge (M)

FX: CT201362
IBG: CT201372

CRU

15.5*6

Toner Cartridge (C)

FX: CT201361
IBG: CT201371

CRU

16.5*6

CWAA0729

CRU

Waste Toner Bottle*5


IBG Only

CWAA07751

Version 1.2

NOTE: The actual number of printable sheets varies depending on the number of prints for each job,
paper size, paper feed direction, usage status of ACS (Auto BW/Color Selection)**, and the initialize
operation at machine power OFF/ON. As the mode conditions**, etc. may differ greatly from the
reference value, it should only be regarded as a rough guide.

Table 1

Waste Toner Bottle*5


FX Only

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

CRU

C2270: 47
C3370: 47
C4470: 46
C5570: 46
C2270: 46
C3371: 45
C3370: 45
C4470: 44
C5570: 44

Drum Cartridge (K)

CT350804

ERU

Refer to next table

Drum Cartridge (Y, M, C)

CT350804

ERU

Refer to next table

Stamp Replacement Kit

F451

CRU

*1: For BW Copy with 6% image density, this is 22.3kPV for C2270/C3371/C3370/C4470/C5570.
*5: When replacing the Waste Toner Bottle, the cleaning of LPH (LED lens) should be done by the user.
*6: In the catalog spec, this is 26kPV (K) and 15kPV (YMC) for C2270/C3371/C3370/C4470/C5570.

**: When "Color" or "Auto" is selected for output color during Copy, or "Color (Auto)" is selected for Printer
mode, the Color Drums will still be consumed even during BW Copy/Print.
Table 2 Life of Drum Cartridge
Machine
Type G

Drum Cartridge Type

Life End *1

C2270

Drum Cartridge (Y, M, C)

136

Drum Cartridge (K)


C3371/C3370 Drum Cartridge (Y, M, C)

136
136

Drum Cartridge (K)

136

C4470

Drum Cartridge (Y, M, C)

136

Drum Cartridge (K)

136

C5570

Drum Cartridge (Y, M, C)

136

Drum Cartridge (K)

136

*1: The Full Color Output Sheet Count reference value when the Continuous Print No. from one same A4
LF document is 3. It will change greatly depending on the R/L and Color ratio.

6.2.3 Modification

Table 2

For DocuCentre/ApeosPort-IV C5570G, Mod (Tag) numbers can be registered by using the NVM. With
this registration, Mod information can be remotely verified as NR data via EPSV. (Remote verification is
for FX only.) When Mod is performed, access the NVM and change the data because the Mod (Tag) No.1
to 32 correspond to 001 to 032 of NVM (990).

No.

Mod No.

Name

Product Code

188V

English Kit

EC101480

10

190V

Side Tray

EC101477

11

192V

Wing Table

EC101481

NOTE: Although the MOD numbers have been common for all models, this will change starting from
DocuCentre/ApeosPort-IV C5570. Take note as the numbers will differ from those for the previous
models. Those with blank Product Codes are not handled as MOD.

12

195V

Scanner Kit

EC101487

13

196V

Annotation Kit

EC101479

14

200V

Inner Output Tray

EC101478

6.2.3.1 Explanation of Symbols

15

211V

Gigabit Ethernet Port

EC101517

Modifications that differ from the original specifications will be indicated with following symbols.
Table 1
Item

Description

[Models with 5V]

Indicates that this applies to machines with the 5V modification.

[Models without 5V]

Indicates the code applies to machines that the 5V modification has not
been introduced.
This symbol indicates the configuration of the part after a modification with
the number shown in the symbol is introduced.

Figure 1 5005
This symbol indicates the configuration of the part before a modification
with the number shown in the symbol is introduced.

Figure 2 5006

6.2.3.2 Modification List


Table 2

16

212V

Emulation Kit

EC101482

17

213V

Adobe PostScript 3TM Kit (Heisei 2 Font)

EC101483

18

214V

Adobe PostScript 3TM Kit (Morisawa 2 Font)

EC101484

19

216V

Extension System Memory (512MB)

EC101475

20

217V

Extension System Memory (1GB)

EC101476

21

220V

E-mail Kit

EC101489

22

223V

Searchable PDF Kit

EC101491

23

224V

External Access Kit

EC101490

24

226V

Parallel Port

EC101516

25

227V

USB Expansion Kit

EC101492

26

228V

USB Memory Storage Kit

EC101493
EC101488

27

229V

Image Compression Kit

28

230V

Memory Card Reader

EC101485

29

231V

Media Print - Photo/Text Kit

EC101486

30

233V

Attention Light II

EC100639

31

250V

Fax Kit 2

QC100066

32

251V

Fax Port Expansion Kit

EM100165

33

252V

G3 Expansion Port Kit 2

QL200073

34

253V

ISDN G3/G4 Expansion Port

EM100167

35

254V

Outside Line/Extension Kit

EM100168

36

255V

Internet Fax Kit

EC101494

37

256V

IP Fax (SIP) Kit

EC101495

38

257V

Address Book Extension Kit

39

258V

Bypass Stamp Kit

EC101504

QC100060

40

259V

Handset

EC100574

High Capacity Feeder (1 Level)

QC100065

41

260V

Fax Kit

Finisher A1

QC100061

42

261V

Fax Port Expansion Kit 2

EL200880

Finisher B1

QC100062

43

262V

G3 Expansion Port Kit

EC101125

No.

Mod No.

Name

Product Code

151V

Duplex Auto Document Feeder

160V

171V

172V

173V

Finisher C1

QC100063

43

265V

Watermark Extension Kit

EC101496

174V

Center-binding Finisher C1

QC100064

44

266V

Data Security Kit

EC101497

187V

Large Color Control Panel

EC101473

45

267V

Secure Watermark Kit

EC101498

187V

Large Color Control Panel Installation Kit

EC101474

46

268V

Image Log Kit

EC101500

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-45

6.2.1 Tools/Service Consumables

General

General

2010/08
6-46

6.2.1 Tools/Service Consumables


Table 2
No.

Mod No.

Name

Product Code

47

269V

Image Log Kit (Adobe PostScript 3TM)

EC101501
EC101518

48

270V

Image Extension Kit

49

276V

ICCard Reader (IOT builtin)

EC101690

50

277V

ICCard Reader (Wing Table builtin)

EC101623

51

292V

Condensation Prevention Kit (Scanning Section Heater)

EC100996

52

293V

Condensation Prevention Kit (2270/3370 Main Unit Heater)

EC101531

53

293V

Condensation Prevention Kit (4470/5570 Main Unit Heater)

EC101632

54

294V

Condensation Prevention Kit (Tray Heater)

EC100998

55

298V

Condensation Prevention Installation Kit (For Scanning Section) EC101502

56

299V

Condensation Prevention Installation Kit (For Main Unit)

EC101503

57

299V

Condensation Prevention Installation Kit (For Trays)

EC101532

58

300V

Coin Kit 5

QH52

59

304V

Foot Switch

TE39

60

313V

Key Switch

TY77

61

333V

CopyLyzer 610N

ZB11

62

333V

CopyLyzer 650N

ZB12

63

333V

CopyLyzer 610N2

T9100011

64

334V

Dispenser 2

WU63

65

335V

DocuLyzer NW

T9100013

66

335V

DocuLyzer

T9100014

67

336V

Coin Kit 6N

QC100012

68

339V

Adaptor-BOX (Type S)

T9100058

69

339V

AdaptorR-BOX (Type D)

T9100059

70

340V

IC Card Gate

T9100062

71

340V

IC Card Gate Pro

T9100090

72

340V

IC Card Gate 2 (Felica)

T9100002

73

340V

IC Card Gate 2 (Pro)

T9100003

74

340V

IC Card Gate High

SDCL034A

75

342V

Coin Kit 8

Q910001

76

710V

EPnet-Box (type W1)

T9100060

77

710V

EPnet-Box (type L)

T9100061

78

710V

EPnet-Box (type W2)

Q9100006

79

371V

EPnet-Box 2 type LP

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.1 DC330 Input Component Check List


Table 1 DC330 Input Component Check List
ChainLink

Component Name

Display

Operational Description

001-201

MCU FUSE FAIL#1

H/L

H: FUSE blowout

001-202

MCU FUSE FAIL#2

H/L

H: FUSE blowout

001-203

MCU FUSE FAIL#3

H/L

H: FUSE blowout

001-204

MDD FUSE FAIL#1

H/L

H: FUSE blowout

001-205

MDD FUSE FAIL#2

H/L

H: FUSE blowout

001-206

MDD FUSE FAIL#3

H/L

H: FUSE blowout

001-207

MDD FUSE FAIL#4

H/L

H: FUSE blowout

001-208

MDD FUSE FAIL#5

H/L

H: FUSE blowout

001-209

P401 CONNECT FAIL

H/L

L: P401 poor contact

001-210

P406 CONNECT FAIL

H/L

H: P406 poor contact

001-211

P410 CONNECT FAIL1

H/L

H: P410 poor contact

001-212

P410 CONNECT FAIL2

H/L

H: P410 poor contact

001-213

P411 CONNECT FAIL

H/L

H: P411 poor contact

001-300

INTLK_1

H/L

High with INTLK_1 open.

001-301

INTLK_2

H/L

High with INTLK_2 open.

001-302

LH LOW I/L SW

H/L

High with the SW open.

001-304

LH 3TM I/L SW

H/L

High with the SW open.

001-306

INTLK_3

H/L

High with INTLK_3 open.

004-100

Belt Home Sensor

H/L

H: IBT is not at Home Position.

004-101

Drum Motor YMC Fail Detection

H/L

004-102

Drum Motor K Fail Detection

H/L

H: PR (Drum) Motor K Fail

004-200

FUSER FAN FAIL

H/L

H: FAN stops rotating.

004-201

BOTTOM FAN FAIL

H/L

H: FAN stops rotating.

004-202

DEVE FAN FAIL

H/L

H: FAN stops rotating.

004-203

LV FAN FAIL

H/L

H: FAN stops rotating.

004-204

REAR FAN FAIL

H/L

H: FAN stops rotating.

005-102

Document Sensor (Belt DADF/CVT)

H/L

H: No paper on Document Sensor

005-110

Regi Sensor (Belt DADF/CVT)

H/L

L: Paper on Regi Sensor

005-205

CVT-DADF Feed Out Sensor

H/L

H: Paper on Feed Out Sensor

005-206

CVT-DADF Pre-Reg.Sensor

H/L

H: Paper on Pre-Reg. Sensor

005-211

CVT-DADF Inverter Sensor

H/L

H: Paper on Inverter Sensor

005-212

CVT-DADF Feeder Cover Interlock Switch

H/L

H: Feeder Cover Open

005-213

CVT DADF Interlock Switch (PF1&2&1.5&2.01)

H/L

H: Platen Interlock Open

005-215

CVT-DADF #1 Tray APS Sensor

H/L

L: Light blocked by Actuator (PF2)

005-216

CVT-DADF #2 Tray APS Sensor

H/L

L: Light blocked by Actuator (PF2)

NOTE: IBT 5V ON requires operating.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

H: PR (Drum) Motor YMC Fail

2010/08
6-47

6.3.1 DC330 Input Component Check List

General

General

2010/08
6-48

6.3.1 DC330 Input Component Check List

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

005-217

CVT-DADF #3 Tray APS Sensor

H/L

L: Light blocked by Actuator (PF2)

005-218

CVT-DADF #1 APS Sensor

H/L

L: No paper on APS No.1 Sensor (PF2)

005-219

CVT-DADF #2 APS Sensor

H/L

L: No paper on APS No.1 Sensor (PF2)

005-220

CVT-DADF #3 APS Sensor

H/L

L: No paper on APS No.1 Sensor (PF2)

005-221

CVT-DADF Tray Size SNR No.1

H/L

L: No paper on Tray Size SNR No. 1

005-222

CVT-DADF Tray Size SNR No.2

H/L

L: No paper on Tray Size SNR No. 2

005-224

Scan Start

Scan Signal ON

005-225

Nudger Position Snr

H/L

H: Nudger Roll is at home position.

005-226

#2Invert Sensor(PF1)
Stamp Set(PF2.01)

H/L

H: Paper on #2 Invert Sensor

005-227

A3 Exist(PF2.01)

H/L

L: A3 machine

005-228

APS Sensor Exist(PF2.01)

H/L

L: APS Sensor exists.

005-229

FAN FAIL Check (PF2.01)

H/L

L: when driving (in normal state)

005-233

Cooling Fan Exist(PF2.01)

H/L

L: FAN exists 24V

006-160

Polygon Motor Ready Signal

H/L

L: Steady rotation of Polygon Motor

007-100

#1Tray Size SW1

H/L

ON: AN value

007-101

#1Tray Size SW2

H/L

ON: AN value

007-102

#1Tray Size SW3

H/L

ON: AN value

007-103

#1Tray Size SW4

H/L

ON: AN value

007-104

#2Tray Size SW1

H/L

ON: AN value

007-105

#2Tray Size SW2

H/L

ON: AN value

007-106

#2Tray Size SW3

H/L

ON: AN value

007-107

#2Tray Size SW4

H/L

ON: AN value

007-108

#3Tray Size SW1

H/L

ON: AN value

007-109

#3Tray Size SW2

H/L

ON: AN value

007-110

#3Tray Size SW3

H/L

ON: AN value

007-111

#3Tray Size SW4

H/L

ON: AN value

007-112

#4Tray Size SW1

H/L

ON: AN value

007-113

#4Tray Size SW2

H/L

ON: AN value

007-114

#4Tray Size SW3

H/L

ON: AN value

007-115

#4Tray Size SW4

H/L

ON: AN value

007-116

#1Level Sensor

H/L

H: Lift Up

007-117

#2Level Sensor

H/L

H: Lift Up

007-118

#3Level Sensor

H/L

H: Lift Up

007-119

#4Level Sensor

H/L

H: Lift Up

007-120

#1Nopaper Sensor

H/L

H: No paper

007-121

#2Nopaper Sensor

H/L

H: No paper

007-122

#3Nopaper Sensor

H/L

H: No paper

007-123

#4Nopaper Sensor

H/L

H: No paper

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

007-125

SMH Nopaper Sensor

H/L

H: No paper

007-128

Face Up Tray Detect

H/L

Low with Tray installed

008-100

#1Feed Out Sensor

H/L

H: Paper exists.

008-102

#3Feed Out Sensor

H/L

H: Paper exists.

008-103

#4Feed Out Sensor

H/L

H: Paper exists.

008-104

Regi Sensor

H/L

H: No paper

008-105

Dup Wait Sensor

H/L

H: Paper exists.

008-106

T/A Sensor

H/L

H: Paper exists.

008-107

TTM Path Sensor1

H/L

H: Paper exists.

008-108

TTM Path Sensor2

H/L

H: Paper exists.

008-109

OHP Sensor#L

H/L

ON: Low

008-110

OHP Sensor#R

H/L

ON: Low

008-300

DUP Open Switch

H/L

ON: High

009-101

Toner_Y New

H/L

Y-toner CRU Contact open


( Y-toner CRU is installed or not installed.)
ON: Low=new, High=old

009-102

Toner_M New

H/L

M-toner CRU Contact open


(M-toner CRU is installed or not installed.)
ON: Low=new, High=old

009-103

Toner_C New

H/L

C-toner CRU Contact open


(C-toner CRU is installed or not installed.)
ON: Low=new, High=old

009-104

Toner_K New

H/L

K-toner CRU Contact open


(K-toner CRU is installed or not installed.)
ON: Low=new, High=old

009-150

TNR FULL SNR

H/L

ON: High

009-151

#Y_CRU detect

H/L

H: CRU installed

009-152

#M_CRU detect

H/L

H: CRU installed

009-153

#C_CRU detect

H/L

H: CRU installed

009-154

#K_CRU detect

H/L

H: CRU installed

009-200

2nd BTR Retract Sensor

H/L

L: Retracted

009-201

POB Sensor

H/L

L: Paper exists.

009-203

1st BTR Retract Sensor

H/L

L: Retracted

010-101

Fuser Exit

H/L

H: Paper exists.

010-104

Fuser Motor (60.5mm Speed)

H/L

Fuser Motor rotation operation. It rotates at 60.5mm/s.


[I/O] Fuser Mot ON
[I/O] Fuser Gain1
[Ref Clk] 604.741Hz

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-49

6.3.1 DC330 Input Component Check List

General

General

2010/08
6-50

6.3.1 DC330 Input Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

010-201

Fuser Thermostat Status

H/L

Display of the current level of Thermostat


[I/O] THS STATUS
H:Thermostat disconnected
L: Thermostat connected

010-202

P/Roll Latch Sensor

H/L

Display of the current level of Latch Sensor


[I/O] Proll Latch Snr
H: P/Roll Latch ON position
L: P/Roll Latch OFF position

010-203

Belt Speed Sensor

0/1

Display of the level of Belt Speed Sensor


0: Belt Speed Sensor Input exists.
1:Belt Speed Sensor Input does not exist.

012-100

IOT Regi Clutch

H/L

H: Clutch OFF

012-101

Compiler Tray Exit Sensor

H/L

H: Paper exists.

012-102

Compiler Paper Sensor

H/L

H: Paper exists.

012-103

H-Tra Ent. Sensor

H/L

H: Paper exists.

012-104

H-Tra Exit Sensor

H/L

H: Paper exists.

012-200

Stacker Paper Sensor

H/L

H: Paper exists.

012-201

Stacker Height Sensor

H/L

H: Higher than the detection level

012-202

Stacker Upper Limit Sensor

H/L

H: Upper Limit Position (The limit of the rise of Stacker Tray is detected.)

012-204

Stacker Stack A Sensor

H/L

H: Load on Stacker Tray is detected.

012-205

Stacker Stack B Sensor

H/L

H: Load on Stacker Tray is detected.

012-207

Staple Head Home Sensor

H/L

H: Staple Head at Home Position is detected.

012-208

Low Staple Switch

H/L

H: Low Staple (40 or less staples are left.)

012-209

Staple Ready Sensor

H/L

H: Staple at the head of Staple Head is detected.

012-210

Eject Clamp Home Sensor

H/L

H: Not at Home Position (Roller DOWN)

012-211

Set Clamp Home Sensor

H/L

H: Not at Home Position (Sensor receives light.)

012-215

H-Tra IOT Full Paper Sensor

H/L

H: No paper

012-216

Front Tamper Home Sensor

H/L

H: Home Position detected

012-217

Decurler Cam Position Sensor

H/L

H: Not at Home Position (Sensor receives light.)

012-224

Stapler Move Sensor

H/L

H: Staple Unit Position detected

012-225

Stapler Front Corner Sensor

H/L

H: Front Corner Position

012-300

Front Cover Interlock Switch

H/L

H: Open

012-301

Top Cover Interlock Switch

H/L

H: Open

012-302

Docking Interlock Sensor

H/L

H: Undocked

012-305

H-Tra Interlock Sensor

H/L

H :Open

013-101

BOOKLET KNIFE HOME SNR

H/L

Detection of Booklet Knife at Home by Booklet Knife Home SNR.

013-102

BOOKLET COMPILE NO PAPER SNR

H/L

Detection of paper in Booklet Compiler

013-103

BOOKLET FOLDER ROLL EXIT SNR

H/L

Detection of paper by Booklet Folder Roll Exit SNR

013-104

BOOKLET DRAWER SET SNR

H/L

Detection as to whether Booklet Drawer is Open/Closed.

013-105

BOOKLET STAPLER READY

H/L

Booklet Stapler Ready signal

013-106

BOOKLET STAPLER ERROR

H/L

Booklet Stapler Error signal

Version 1.2

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

013-107

BOOKLET LOW STAPLE F SW

H/L

Detection as to whether Front Staples in Booklet Stapler are low and whether Cartridge is installed.

013-108

BOOKLET LOW STAPLE R SW

H/L

Detection as to whether Rear Staples in Booklet Stapler are low and whether Cartridge is installed.

013-112

BOOKLET TRAY BELT SW

H/L

Detection as to whether Booklet Tray Belt Switch is pressed down

013-134

BOOKLET TAMPER HOME SNR F

H/L

Detection of Booklet Tamper Front at Home

013-135

BOOKLET IN SNR

H/L

Detection of paper by Booklet IN SNR

013-136

BOOKLET TAMPER HOME SNR q

H/L

Detection of Booklet Tamper Rear at Home

013-137

BOOKLET END GUIDE HOME SNR

H/L

Detection of Booklet End Guide at Home

013-139

BOOKLET NO PAPER SNR

H/L

Detection of paper in Booklet Tray by No Paper SNR

013-140

BOOKLET KNIFE FOLDING SNR

H/L

Detection of Booklet Knife at Folding Position

013-141

(Fin-C)1 Bin Full Paper Sensor

H/L

Detection of MBX Bin 1 Full


H: Full
L: Not Full

013-142

(Fin-C)2 Bin Full Paper Sensor

H/L

Detection of MBX Bin 2 Full


H: Full
L: Not Full

013-143

(Fin-C)3 Bin Full Paper Sensor

H/L

Detection of MBX Bin 3 Full


H: Full
L: Not Full

013-144

(Fin-C)4 Bin Full Paper Sensor

H/L

Detection of MBX Bin 4 Full


H: Full
L: Not Full

013-145

(Fin-C)5 Bin Full Paper Sensor

H/L

Detection of MBX Bin 5 Full


H: Full
L: Not Full

013-146

(Fin-C)6 Bin Full Paper Sensor

H/L

Detection of MBX Bin 6 Full


H: Full
L: Not Full

013-147

(Fin-C)7 Bin Full Paper Sensor

H/L

Detection of MBX Bin 7 Full


H: Full
L: Not Full

013-148

(Fin-C)8 Bin Full Paper Sensor

H/L

Detection of MBX Bin 8 Full


H: Full
L: Not Full

013-149

(Fin-C)9 Bin Full Paper Sensor

H/L

Detection of MBX Bin 9 Full


H: Full
L: Not Full

013-150

(Fin-C)10 Bin Full Paper Sensor

H/L

Detection of MBX Bin 10 Full


H: Full
L: Not Full

013-151

(Fin-C)MBX Vertical Sensor

H/L

MBX Vertical Sensor Detection as to whether paper exists


H: Paper exists.
L: No paper

Version 1.2

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General

General

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6.3.1 DC330 Input Component Check List

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

013-153

(Fin-C)MBX Front Cover Sensor

H/L

Detection of MBX Front Cover OPEN


H: OPEN
L: CLOSED

014-100

Xport Ent. SNR

H/L

H: Paper exists.
L: No paper

014-101

Buffer Path SNR

H/L

H: Paper exists.
L: No paper

014-102

Gate Snr

H/L

H: No paper
L: Paper exists.

014-110

Regi Clutch ON

H/L

H: Clutch OFF
L: Clutch ON

014-111

IOT Exit SNR

H/L

H: Paper exists.
L: No paper

014-115

Top Tray Exit SNR

H/L

H: Paper exists.
L: No paper

014-150

Compile Exit SNR

H/L

H: Paper exists.
L: No paper

014-151

Compile Tray No Paper SNR

H/L

H Paper exists.
L: No paper

014-190

H-Xport Ent. SNR

H/L

H: Paper exists.
L: No paper

014-191

H-Xport Exit SNR

H/L

H: Paper exists.
L: No paper

014-200

Side Regi SNR 1

H/L

H: Paper exists.
L: No paper

014-201

Side Regi SNR 2

H/L

H: Paper exists.
L: No paper

014-215

Top Tray Full SNR

H/L

H: Full
L: Not Full

014-220

Front Tamper Home SNR

H/L

H: Home
L: Not Home

014-221

Rear Tamper Home SNR

H/L

H: Home
L: Not Home

014-241

Stapler Move Position SNR

H/L

H: SNR Position
L: Not SNR Position

014-242

Low Staple SNR

H/L

H: No staple
L: Staples available

014-243

Self Priming SNR

H/L

H: Not Ready
L: Ready

014-244

Staple Home SNR

H/L

H: Not Home
L: Home

014-250

Eject Clamp Home SNR

H/L

H: Not Home
L: Home

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

014-251

Set Clamp Home SNR

H/L

H: Not Home
L: Home

014-260

Upper Limit SNR

H/L

H: Limit
L: Not Limit

014-262

Stacker No Paper SNR

H/L

H: No paper
L: Paper exists.

014-263

Stack Encoder SNR

H/L

H: Detected
L: Not detected

014-264

Stack Hight SNR 1

H/L

H: Detected by SNR
L: Not detected by SNR

014-265

Stack Hight SNR 2

H/L

H: Detected by SNR
L: Not detected by SNR

014-270

Puncher Move Home SNR

H/L

H: Not Home
L: Home

014-271

Puncher Home SNR

H/L

H: Home
L: Not Home

014-272

Puncher Front SNR

H/L

H: Home
L: Not Home

014-273

Punch Hole Select SNR

H/L

H: Home
L: Not Home

014-274

Puncher Motor SNR

H/L

H: Light blocked
L: Light received

014-275

Punch Box Set SNR

H/L

H:Box Set
L:Box not set

014-281

H-Xport Top Tray Exit SNR

H/L

H: Paper
L: No paper

014-282

Decurler Home SNR

H/L

H: Not Home
L: Home

014-300

Eject Cover SW

H/L

H: OPEN
L: CLOSED

014-302

Finisher Front Door SW

H/L

H: OPEN
L: CLOSED

014-303

H-Xport Interlock SNR

H/L

H: OPEN
L: CLOSED

042-201

IBT Belt Home Sensor

042-202

Fuser Fan Fail

H: Not rotating
L: Rotating

Detects whether Fuser Fan is rotating.


[I/O]FSR_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-203

Drive Fan Fail

H: Not rotating
L: Rotating

Detects whether Drive Fan is rotating.


[I/O]DRIVE_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

Detects IBT Belt Home Sensor On/Off.


[I/O]BELT_HOME_POS_SNR

Version 1.2

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General

General

2010/08
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6.3.1 DC330 Input Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

042-204

Rear Bottom Fan Fail

H: Not rotating
L: Rotating

Detects whether Rear Bottom Fan is rotating.


[I/O]REAR_BOTTOM_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-205

IBT Fan Fail

H: Not rotating
L: Rotating

Detects whether IBT Fan is rotating.


[I/O]IBT_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-206

MHVPS Fan Fail

H: Not rotating
L: Rotating

Detects whether MHVPS Fan is rotating.


[I/O]HV_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-207

Process2 Fan Fail

H: Not rotating
L: Rotating

Detects whether Process2 Fan is rotating.


[I/O]PROCESS2_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-208

LVPS Exhaust Fan Fail

H: Not rotating
L: Rotating

Detects whether LVPS Exhaust Fan is rotating.


[I/O]FIN_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-209

Cartridge Fan Fail

H: Not rotating
L: Rotating

Detects whether Cartridge Fan is rotating.


[I/O]XXX_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-210

Process1 Fan Fail

H: Not rotating
L: Rotating

Detects whether Process1 Fan is rotating.


[I/O]PROCESS1_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-211

Suction Fan Fail

H: Not rotating
L: Rotating

Detects whether Suction Fan is rotating.


[I/O]XXX_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-213

C Exhaust Fan Fail

H: Not rotating
L: Rotating

Detects whether C Exhaust Fan is rotating.


[I/O]XXX_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-214

IH Intake Fan Fail

H: Not rotating
L: Rotating

Detects whether IH Intake Fan is rotating.


[I/O]XXX_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-215

IH Exhaust Fan Fail

H: Not rotating
L: Rotating

Detects whether IH Exhaust Fan is rotating.


[I/O]XXX_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

042-216

LH Fan Fail

H: Not rotating
L: Rotating

Detects whether LH Fan is rotating.


[I/O]LH_FAN_FAIL
Note that 1: Not rotating is detected when the Fan is not driven.

062-201

Sheet Abort

H/L

Document Regist
L: ON

062-212

IIT Regi Sensor

H/L

Regi Sensor de-actuated


L: ON

062-240

ADF Exist

H/L

DADF not installed


H: ON

Version 1.2

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

062-251

APS Sensor1

H/L

Document exists.
L: APS SNR1
H: APS ON

062-253

APS Sensor3

H/L

Document exists.
L: APS SNR3
H: APS ON

062-272

ScanStart

H/L

L: Ready to scan

062-300

Platen I/L Switch

H/L

Platen closed
L: ON

062-301

Angle Sensor

H/L

Platen closed
L: ON

071-101

#1 No Paper Sensor

H/H

Detects #1 No Paper Sensor On/Off.


[I/O]#1 No Paper Sensor

071-102

#1 Level Sensor

H/H

Detects #1 Level Sensor On/Off.


[I/O]#1 Level Sensor

071-104

#1 TRAY Paper Size Switch

Detects #1 TRAY Paper Size Sensor SW5 On/Off.


[I/O]#1 TRAY Papper Size Sensor (TSIZE-Digit)

071-105

#1 Pre Feed Sensor

072-101

#2 No Paper Sensor

H/H

Detects #2 No Paper Sensor On/Off.


[I/O]#2 No Paper Sensor

072-102

#2 Level Sensor

H/H

Detects #2 Level Sensor On/Off.


[I/O]#2 Level Sensor

072-103

#2 Feed Out Sensor

Detects #2 Feed Out Sensor On/Off.


[I/O]#2 Feed Out Sensor (Tray_Module)

072-104

#2 TRAY Paper Size Switch

Detects #2 TRAY Paper Size Sensor SW5 On/Off.


[I/O]#2 TRAY Papper Size Sensor (TSIZE-Digit)

073-101

#3 No Paper Sensor

H/H

Detects #3 No Paper Sensor On/Off.


[I/O]#3 No Paper Sensor

073-102

#3 Level Sensor

H/H

Detects #3 Level Sensor On/Off.


[I/O]#3 Level Sensor

073-103

#3 Feed Out Sensor

Detects #3 Feed Out Sensor On/Off.


[I/O]#3 Feed Out Sensor (Tray_Module)

073-104

#3 TRAY Paper Size Switch

Detects #3 TRAY Paper Size Sensor SW5 On/Off.


[I/O]#3 TRAY Papper Size Sensor (TSIZE-Digit)

073-105

#3 Pre Feed Sensor (TTM only)

074-101

#4 No Paper Sensor

H/H

Detects #4 No Paper Sensor On/Off.


[I/O]#4 No Paper Sensor

074-102

#4 Level Sensor

H/H

Detects #4 Level Sensor On/Off.


[I/O]#4 Level Sensor

Detects #1 Pre Feed Sensor On/Off.


[I/O]#1 Pre Feed Sensor

Detects #3 Pre Feed Sensor On/Off.


[I/O]#3 Pre Feed Sensor

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-55

6.3.1 DC330 Input Component Check List

General

General

2010/08
6-56

6.3.1 DC330 Input Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

074-103

#4 Feed Out Sensor

Detects #4 Feed Out Sensor On/Off.


[I/O]#4 Feed Out Sensor (Tray_Module)

074-104

#4 TRAY Paper Size Switch

Detects #4 TRAY Paper Size Sensor SW5 On/Off.


[I/O]#4 TRAY Papper Size Sensor (TSIZE-Digit)

074-105

#4 Pre Feed Sensor (TTM only)

075-101

MSI No Paper Sensor

Detects MSI No Paper Sensor On/Off.


[I/O]MSI No Paper Sensor

075-102

MSI Nudger Position Sensor

Detects MSI Nudger Position Sensor On/Off.

075-103

MSI Feed Out Sensor

Detects MSI Feed Out Sensor On/Off.

077-100

#2 Exit Sensor

Detects #2 Exit Sensor On/Off.


[I/O]#2 Exit Sensor

077-101

#1 Exit Sensor

Detects #1 Exit Sensor On/Off.


[I/O]#1 Exit Sensor

077-102

POB Sensor

Detects POB Sensor On/Off.


[I/O]POB Sensor

077-103

Regi Sensor

Detects Regi Sensor On/Off.


[I/O]Regi Sensor

077-104

MSI Feed Out Sensor

Detects MSI Feed Out Sensor On/Off.


[I/O]#1 Feed Out Sensor

077-105

#2 Feed Out Sensor

Detects #2 Feed Out Sensor On/Off.


[I/O]#2 Feed Out Sensor

077-106

#3 Feed Out Sensor

Detects #3 Feed Out Sensor On/Off.


[I/O]#3 Feed Out Sensor

077-107

#4 Feed Out Sensor

Detects #4 Feed Out Sensor On/Off.


[I/O]#4 Feed Out Sensor

077-108

Dup Path Sensor

Detects Dup Path Sensor On/Off.


[I/O]Dup Path Sensor

077-109

#1 OCT Home Position Sensor

Detects #1 OCT Home Position Sensor On/Off.


[I/O]#1 OCT Home Position Sensor

077-110

#2 OCT Home Position Sensor

Detects #2 OCT Home Position Sensor On/Off.


[I/O]#2 OCT Home Position Sensor

077-120

IOT Feed Ready Signal Input

Detects Feed Ready Signal OFF/ON.

077-121

TM Regi Stop Signal Input

Detects Regi Stop Signal OFF/ON.

077-123

TM Feed ON Signal Input

077-124

Full Stack Sensor 1

Detects #4 Pre Feed Sensor On/Off.


[I/O]#4 Pre Feed Sensor

Detects Feed ON Signal OFF/ON.


Detects Full Stack Sensor 1 ON/OFF.

077-125

Full Stack Sensor 2

077-201

Face Up Tray Detect Switch

Detects Full Stack Sensor 2 ON/OFF.


Detects Face Up Tray Detect Switch On/Off.
[I/O]Face Up Tray Detect Switch

077-300

Left Hand Interlock Switch

Detects Left Hand Interlock Switch On/Off.


[I/O]Left Hand Interlock Switch

Version 1.2

Table 1 DC330 Input Component Check List


ChainLink

Component Name

Display

Operational Description

077-301

Left Hand Low Cover Switch

Detects Left Hand Low Cover Switch On/Off.


[I/O]Left Hand Low Cover Switch

077-302

Left Hand High Cover Switch

Detects Left Hand High Cover Switch On/Off.


[I/O]Left Hand High Cover Switch

077-303

Front Interlock Switch

Detects Front Interlock Switch On/Off.


[I/O]Front Cover Interlock

077-305

Dup Cover Switch

Detects Dup Cover Switch On/Off.


[I/O]Dup Cover Switch

077-306

TM Left Hand Interlock Switch

Detects TM Left Hand Interlock Switch On/Off.


[I/O]Left Hand Interlock Switch (Tray_Module)

077-307

IBT Cover Switch

Detects IBT Cover Switch On/Off.


[I/O]IBT Cover Switch

091-100

Bottle Position SNR

Displays the state (High/Low) of Waste Toner Bottle Existence Detection Sensor.

091-101

Bottle Full SNR

Displays the state (High/Low) of Waste Toner Bottle Full Detection Sensor.

091-102

SNR Photo

Displays a High/Low output from Rotation Detection Sensor.

091-200

Bottle Position SNR

H/L

Displays the state (High/Low) of Waste Toner Bottle Existence Detection Sensor.

091-201

Bottle Full SNR

H/L

Displays the state (High/Low) of Waste Toner Bottle Full Detection Sensor.

091-202

SNR Photo

H/L

Displays a High/Low output from Rotation Detection Sensor.

094-200

1st BTR Retract Sensor

1st BTR Retract Sensor Reading


Displays the current level (H or L) at On.

094-201

2nd BTR Retract Sensor

2nd BTR Retract Sensor Reading


Displays the current level (H or L) at On.

094-202

POB Jam Sensor

Detects the active level of POB Jam Sensor.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-57

6.3.1 DC330 Input Component Check List

General

General
6.3.1 DC330 Input Component Check List

2010/08
6-58

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.2 DC330 Output Component Check List


Table 1 DC330 Output Component Check List
ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

005-001 CVT Feed Motor


(Mid,Low):CW 41.3mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.0A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
574.465Hz

005-002~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-002 CVT Feed Motor


(Mid,Low):CW 55.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
765.990Hz

005-001, 005003~005-010, 005013~005-022, 005046~005-051, 005090, 005-093

005-003 CVT Feed Motor


(Mid):CW 73.3mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
1021.320Hz

005-001~005-002,
005-004~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-004 CVT Feed Motor


(Mid,Low):CW 82.5mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
1148.930Hz

005-001~005-003,
005-005~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-005 CVT Feed Motor


(High,Mid,Low):CW 110.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
1531.980Hz

005-001~005-004,
005-006~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-59

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-60

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

005-006 CVT Feed Motor


1(High):CW 137.5mm/sec

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain
005-001~005-005,
005-007~005-022,
005-013~005-010,
005-046~005-051,
005-090, 005-093

005-007 CVT Feed Motor


(High,Mid):CW 146.7mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
2042.901Hz

005-001~005-006,
005-008~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-008 CVT Feed Motor


(High,Mid,Low):CW 165.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
2298.190Hz

005-001~005-007,
005-009~005-010,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-009 CVT Feed Motor


(High):CW 183.3mm/sec

005-001~005-008,
005-010, 005013~005-022, 005046~005-051, 005090, 005-093

005-010 CVT Feed Motor


(High,Mid,Low):CW 220.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
3063.960Hz

005-001~005-009,
005-013~005-022,
005-046~005-051,
005-090, 005-093

005-014 CVT Feed Motor


(High,Mid):CW 293.3mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.2A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
4085.802Hz

005-001~005-010,
005-013, 005015~005-022, 005046~005-051, 005090, 005-093

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

005-015 Feed Motor CW(330.0mm/s)(High,Mid,Low)

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.4A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
4597.701Hz

005-001~005-010,
005-013~005-014,
005-016~005-022,
005-046~005-051,
005-090, 005-093

005-017 Feed Motor CW(440.0mm/s)(High,Mid)

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.4A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
6130.268Hz

005-001~005-010,
005-013~005-016,
005-018~005-022,
005-046~005-051,
005-090, 005-093

005-019 Feed Motor CCW(400.0mm/s)(High,Mid)

Current Value
PF2.01(Mid)
Start->50s:1.9A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
3714.02Hz

005-001~005-010,
005-013~005-018,
005-020~005-022,
005-046~005-051,
005-090, 005-093

005-020 Feed Motor CW(300.0mm/s)(High,Mid,Low)

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.4A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
2785.515Hz

005-001~005-010,
005-013~005-019,
005-021~005-022,
005-046~005-051,
005-090, 005-093

005-021 Feed Motor CW(240.0mm/s)(High,Mid,Low)

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
2228.412Hz

005-001~005-010,
005-013~005-020,
005-022, 005046~005-051, 005090, 005-093

Version 1.2

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2010/08
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General

General

2010/08
6-62

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

005-022 Feed Motor CW(150.0mm/s)(High,Mid,Low)

Current Value
PF2.01(Mid)
Start->50ms:1.4A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
1392.7577Hz

005-001~005-010,
005-013~005-021,
005-046~005-051,
005-090, 005-093

005-026 CVT Reg.Motor


(Mid,Low):CCW 41.3mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.0A
50ms->50s:0.7A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
574.465Hz

005-027~005-039,
005-041~005-042

005-027 CVT Reg.Motor


(Mid,Low):CCW 55.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.0A
50ms->50s:0.7A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
765.990Hz

005-026, 005028~005-039, 005041~005-042

005-028 CVT Reg.Motor


(Mid):CCW 73.3mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.0A
50ms->50s:0.7A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
1021.320Hz

005-026~005-028,
005-029~005-039,
005-041~005-042

005-029 CVT Reg.Motor


(Mid,Low):CCW 82.5mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.1A
50ms->50s:0.8A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
1148.930Hz

005-026~005-028,
005-030~005-039,
005-041~005-042

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

005-030 CVT Reg.Motor


(High,Mid,Low):CCW 110.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.1A
50ms->50s:0.8A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
1531.980Hz

005-026~005-029,
005-031~005-039,
005-041~005-042

005-032 CVT Reg.Motor


(High,Mid):CCW 146.7mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.1A
50ms->50s:0.8A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
2042.901Hz

005-026~005-031,
005-033~005-039,
005-041~005-042

005-033 CVT Reg.Motor


(High,Mid,Low):CCW 165.0mm/sec

Current Value
PF2.01(Mid)
Start->50ms:1.1A
50ms->50s:0.8A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
2298.190Hz

005-026~005-032,
005-034~005-039,
005-041~005-042

005-038 Regi Motor CCW(330.0mm/s)(High,Mid,Low)

Current Value
PF2.01(Mid)
Start->50ms:1.3A
50ms->50s:1.1A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
4597.701Hz

005-026~005-037,
005-039, 005041~005-042

005-041 Regi Motor CCW(440.0mm/s)(High,Mid)

Current Value
PF2.01(Mid)
Start->50ms:1.3A
50ms->50s:1.1A
50s->50ms:0.7A
Frequency
PF2.01(Mid)
6130.268Hz

005-026~005-039,
005-042

Version 1.2

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2010/08
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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-64

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

005-050 Feed Motor CW(100.0mm/s TA)(Mid)

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain
005-001~005-010,
005-013~005-022,
005-046~005-049,
005-051, 005-090,
005-093

Current Value
PF2.01(Mid)
Start->50ms:1.2A
50ms->50s:1.0A
50s->50ms:0.8A
Frequency
PF2.01(Mid)
1392.7577Hz

005-063 Cooling Fan Operation


005-072 CVT Nip Release Sol

005-073 CVT Stamp Sol

005-083 Doc Ready

005-084 Doc Set LED

005-088 Image Area ON

005-090 Set Gate Sol.

005-001~005-010,
005-013~005-022,
005-046~005-051,
005-093

005-093 Nudger Initialize RCP Operation (PF2.01)

005-001~005-010,
005-013~005-022,
005-046~005-051,
005-009

010-001 Fuser Motor(255mm Speed)

Fuser Motor rotation operation. It rotates at 255mm/s (+0.8%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk]1497.7235Hz

010-002, 010-003,
010-004, 010-005,
010-006, 010-007,
010-008, 094-012,
094-013

010-002 Fuser Motor(225mm Speed)

Fuser Motor rotation operation. It rotates at 225mm/s (+0.8%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 1320.5155Hz

010-001, 010-003,
010-004, 010-005,
010-006, 010-007,
010-008, 094-012,
094-013

010-003 Fuser Motor(200mm Speed)

Fuser Motor rotation operation. It rotates at 200mm/s (+0.8%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 1173.7089Hz

010-001, 010-002,
010-004, 010-005,
010-006, 010-007,
010-008, 094-012,
094-013

010-004 Fuser Motor(175mm High Speed)

Fuser Motor rotation operation. It rotates at 175mm/s (+1.2%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 1031.0129Hz

010-001, 010-002,
010-003, 010-005,
010-006, 010-007,
010-008, 094-012,
094-013

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

010-005 Fuser Motor(121mm High Speed)

Fuser Motor rotation operation. It rotates at 121mm/s (+1.2%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 712.9007Hz

010-001, 010-002,
010-003, 010-004,
010-006, 010-007,
010-008, 094-012,
094-013

010-006 Fuser Motor(175mm Low Speed)

Fuser Motor rotation operation. It rotates at 175mm/s (+1.3%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 1474.404Hz

010-001, 010-002,
010-003, 010-004,
010-005, 010-007,
010-008, 094-012,
094-013

010-007 Fuser Motor(121mm Low Speed)

Fuser Motor rotation operation. It rotates at 121mm/s (+1.3%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 1019.410Hz

010-001, 010-002,
010-003, 010-004,
010-005, 010-006,
010-008, 094-012,
094-013

010-008 Fuser Motor(79mm Speed)

Fuser Motor rotation operation. It rotates at 79mm/s (+1.7%).


[I/O] Fuser Mot ON
[I/O] Fuser Gain
[I/O] Fuser Motor Break
[Ref Clk] 668.163Hz

010-001, 010-002,
010-003, 010-004,
010-005, 010-006,
010-007, 094-012,
094-013

010-009 P/Roll Latch ON

P/Roll Latch ON operation


[I/O] Proll Latch Motor ON
[I/O] Proll Latch Motor Clk
[I/O] Proll Latch Sensor
At the P/Roll Latch ON position, Latch Motor automatically stops.

010-010, 010-011

010-010 P/Roll Latch OFF

P/Roll Latch OFF operation


[I/O] Proll Latch Motor ON
[I/O] Proll Latch Motor Clk
[I/O] Proll Latch Sensor
At the P/Roll Latch OFF position, Latch Motor automatically stops.

010-009, 010-011

010-011 P/Roll Half Latch

P/Roll Half Latch operation


[I/O] Proll Latch Motor ON
[I/O] Proll Latch Motor Clk
[I/O] Proll Latch Sensor
At the P/Roll Half Latch operation, Latch Motor automatically stops.

010-009, 010-010

042-001 MainMotor(79mm/s)

Main Motor rotary drive operation: A start instruction triggers a rotary drive operation (79mm/s). A stop instruction stops it.
[I/O]MAIN_MOT
[I/O]MAIN_MOT_GAIN

042-002, 042-003,
042-004, 042-005,
042-006

042-002 MainMotor(121mm/s)

Main Motor rotary drive operation: A start instruction triggers a rotary drive operation (121mm/s). A stop instruction stops it.
[I/O]MAIN_MOT
[I/O]MAIN_MOT_GAIN

042-001, 042-003,
042-004, 042-005,
042-006

Component Name

Version 1.2

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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-66

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

042-003 MainMotor(175mm/s)

Main Motor rotary drive operation: A start instruction triggers a rotary drive operation (175mm/s). A stop instruction stops it.
[I/O]MAIN_MOT
[I/O]MAIN_MOT_GAIN

042-001, 042-002,
042-004, 042-005,
042-006

042-004 Main Motor(200mm/s)

Main Motor solo rotation operation: A start instruction triggers a rotary drive operation (200mm/ s). A stop instruction stops it.

042-001, 042-002,
042-003, 042-005,
042-006

042-005 Main Motor(228mm/s)

Main Motor solo rotation operation: A start instruction triggers a rotary drive operation (228mm/ s). A stop instruction stops it.

042-001, 042-002,
042-003, 042-004,
042-006

042-006 Main Motor(255mm/s)

Main Motor solo rotation operation: A start instruction triggers a rotary drive operation (255mm/ s). A stop instruction stops it.

042-001, 042-002,
042-003, 042-004,
042-005

042-007 IBT Fan

IBT Fan rotation operation: A start instruction triggers its rotation. A stop instruction stops it.

042-008 HV Fan

HV Fan rotation operation: A start instruction triggers its high-speed rotation. A stop instruction
changes it to low-speed rotation.

042-009 Process2 Fan

Process2 Fan rotation operation: A start instruction triggers its rotation. A stop operation stops it. -

042-010 LVPS Fan

LVPS Fan rotation operation: A start instruction triggers its rotation. A stop instruction stops it. *However, triggered by a start instruction the FAN rotates at high speed and triggered by a stop
one it rotates at low speed.

042-011 Fuser Fan

Fuser Fan rotation speed changing operation: A start instruction triggers it to rotate at PWM
90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_FUSER_FAN
[I/O]DD_PWM_FUSER_FAN

042-012, 042-013,
042-014, 042-015,
042-016, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-012 MHVPS Fan

MHVPS Fan rotation speed changing operation: A start instruction triggers it to rotate at PWM
90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_HV_M_FAN
[I/O]DD_PWM_HV_M_FAN

042-011, 042-013,
042-014, 042-015,
042-016, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-013 Process2 Fan

Process2 Fan rotation operation: A start instruction triggers its high-speed rotation. After 2 sec it switches to low-speed rotation. A stop instruction stops it.
[I/O]DD_IO_P2_FAN_H

042-011, 042-012,
042-014, 042-015,
042-016, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

042-014 LVPS Exhaust Fan

LVPS Exhaust Fan rotation operation: A start instruction triggers its rotation. A stop instruction
stops it.
[I/O]DD_IO_LV_EX_FAN

042-011, 042-012,
042-013, 042-015,
042-016, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-015 Rear Bottom Fan

Rear Bottom Fan rotation operation: A start instruction triggers its rotation. A stop instruction
stops it.
[I/O]DD_IO_BOTTOM_FAN
[I/O]DD_PWM_REAR_BOTTOM_FAN

042-011, 042-012,
042-013, 042-014,
042-016, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-016 IH Intake Fan

IH Intake Fan rotation speed changing operation: A start instruction triggers it to rotate at PWM 90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_SLV_FAN
[I/O]DD_PWM_SLV_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-017,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-017 IH Exhaust Fan

IH Exhaust Fan rotation speed changing operation: A start instruction triggers it to rotate at
PWM 90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_IH_FAN
[I/O]DD_PWM_IH_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-018, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-018 LVPS Fan

LVPS Fan rotation operation: A start instruction triggers its rotation. A stop one stops it.
[I/O]LVPS_Fan
*However, triggered by a start instruction the FAN rotates at high speed and triggered by a stop
one it rotates at low speed.

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-019,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

Component Name

Version 1.2

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2010/08
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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-68

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

042-019 IBT Fan

IBT Fan rotation operation: A start instruction triggers its rotation. A stop one stops it
[I/O]DD_IO_IBT_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-020, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-020 SUCTION_Drive Fan

Suction or Drive Fan rotation operation: A start instruction triggers a rotation operation. A stop
one stops it.
[I/O]DD_IO_SCT_DRV_FAN
[I/O]DD_PWM_SCT_DRV_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-021,
042-022, 042-023,
042-024, 042-025,
042-026

042-021 Cartridge Fan

Cartridge Fan rotation speed changing operation: A start instruction triggers it to rotate at PWM 90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_C_FAN
[I/O]DD_PWM_C_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-020,
042-022, 042-023,
042-024, 042-025,
042-026

042-022 Process1 Fan

Process1 Fan rotation speed changing operation: A start instruction triggers it to rotate at PWM 90%. After 2 sec it begins to rotate at duty xx%.
xx% represents max PS NVM value for a product.
A stop instruction stops the FAN operation.
[I/O]DD_IO_P1_FAN
[I/O]DD_PWM_P1_FAN

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-020,
042-021, 042-023,
042-024, 042-025,
042-026

042-024 C Exhaust Fan

C Exhaust Fan rotation operation: A start instruction triggers its rotation. A stop one stops it.
[I/O]XXX_FAN_

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-020,
042-021, 042-022,
042-023, 042-025,
042-026

Component Name

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

042-025 NOHAD FAN Fail Detection

Rotates all Fans together and performs Failure Detection.


A start instruction triggers the FANs to rotate. After 5 sec of operation, performs Fail Detection.
After doing the detection process, stops the rotating FANs.
Informs the Controller of Fault Code (Chain/Link No) associated with failed FAN.
*For Fault Codes reported, see DC125.
FANs to be checked for a failure:
Fuser Fan
Drive(Suction) Fan
Rear Bottom Fan
MHVPS Fan
IBT Fan
Process2 Fan
LVPS Exhaust Fan
Cartridge Fan
Process1 Fan
C-EXHAUST Fan
IH Intake Fan
IH Exhaust Fan
LH Fan

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-020,
042-021, 042-022,
042-023, 042-024,
042-026

042-026 LH Fan

LH Fan rotation operation: A start instruction triggers its rotation at Duty 90%. A stop instruction stops it.
[I/O]LH_FAN_ON, LH_FAN_PWM

042-011, 042-012,
042-013, 042-014,
042-015, 042-016,
042-017, 042-018,
042-019, 042-020,
042-021, 042-022,
042-023, 042-024,
042-025

061-001 LPH Forced ON (entirely solid)

Forces LPH to turn ON. (an entirely solid pattern)

061-002, 061-003,
061-004

061-002 LPH Forced ON (Cin50%)

Forces LPH to turn ON. (Cin50%)

061-001, 061-003,
061-004

061-003 LPH Forced ON (streak grading pattern)

Forces LPH to turn ON. (a streak grading pattern)

061-001, 061-002,
061-004

061-004 LPH Forced ON (thyristor transfer)

Performs only thyristor transfer.

061-001, 061-002,
061-003

062-002 IIT Exposure Lamp

Lamp ON 180 sec -> Auto OFF

062-005 IIT Scan Motor (in scan direction)

Move 50mm in scan direction from current position -> Auto OFF

062-006

062-006 IIT Scan Motor (in return direction)

Move 50mm in return direction from current position -> Auto OFF

062-005

062-086 IIT Image Area

IMG-AREA signal output

062-091 Exchange To ADF

Turns ON the signal that instructs on relocating documents to DADF.

071-001 #1 Feed Motor 2-phase (CW2) in Feed direction

Drives the Motor in 2-phase excitation, in Feed direction, at feed speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

Version 1.2

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071-002, 071-003,
071-004, 075001~075-004

6.3.2 DC330 Output Component Check List

General

General

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6.3.2 DC330 Output Component Check List

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Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Cyclic
Operation

Multi-output
Prohibited Chain

071-001, 071-003,
071-004, 075001~075-004

Drives the Motor in 1-2 phase excitation, in Feed direction, at feed speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

071-001, 071-002,
071-004, 075001~075-004

071-004 #1 Feed Motor 1-2 phase (CCW1-2) in Lift Up direc- Drives the Motor in 1-2 phase excitation, in Lift Up direction, at Lift Up speed.
tion
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

071-001, 071-002,
071-003, 075001~075-004

Component Name

071-002 #1 Feed Motor 2-phase (CCW2) in Lift Up direction

Operational Description

Drives the Motor in 2-phase excitation, in Lift Up direction, at Lift Up speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

071-003 #1 Feed Motor 1-2 phase (CW1-2) in Feed direction

Time Out

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

072-001 #2 Feed Motor 2-phase (CW2) in Feed direction

Drives the Motor in 2-phase excitation, in Feed direction, at feed speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-002, 072-003,
072-004

072-002 #2 Feed Motor 2-phase (CCW2) in Lift Up direction

Drives the Motor in 2-phase excitation, in Lift Up direction, at Lift Up speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-003,
072-004

Drives the Motor in 1-2 phase excitation, in Feed direction, at feed speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-001, 072-002,
072-004

072-004 #2 Feed Motor 1-2 phase (CCW1-2) in Lift Up direc- Drives the Motor in 1-2 phase excitation, in Lift Up direction, at Lift Up speed.
tion
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-002,
072-003

072-003 #2 Feed Motor 1-2 phase (CW1-2) in Feed direction

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

073-001 #3 Feed Motor 2-phase (CW2) in Feed direction

Drives the Motor in 2-phase excitation, in Feed direction, at feed speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-002, 072-003,
072-004

073-002 #3 Feed Motor 2-phase (CCW2) in Lift Up direction

Drives the Motor in 2-phase excitation, in Lift Up direction, at Lift Up speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-003,
072-004

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

Table 1 DC330 Output Component Check List


ChainLink

Cyclic
Operation

Multi-output
Prohibited Chain

Drives the Motor in 1-2 phase excitation, in Feed direction, at feed speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-001, 072-002,
072-004

073-004 #3 Feed Motor 1-2 phase (CCW1-2) in Lift Up direc- Drives the Motor in 1-2 phase excitation, in Lift Up direction, at Lift Up speed.
tion
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-002,
072-003

Component Name

073-003 #3 Feed Motor 1-2 phase (CW1-2) in Feed direction

Operational Description

Time Out

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

074-001 #4 Feed Motor 2-phase (CW2) in Feed direction

Drives the Motor in 2-phase excitation, in Feed direction, at feed speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-002, 072-003,
072-004

074-002 #4 Feed Motor 2-phase (CCW2) in Lift Up direction

Drives the Motor in 2-phase excitation, in Lift Up direction, at Lift Up speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-003,
072-004

Drives the Motor in 1-2 phase excitation, in Feed direction, at feed speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

072-001, 072-002,
072-004

074-004 #4 Feed Motor 1-2 phase (CCW1-2) Lift Up direction Drives the Motor in 1-2 phase excitation, in Lift Up direction, at Lift Up speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
<Constraints>

If Level Sensor is On when the Motor tries to start driving, it does not operate.

072-001, 072-002,
072-003, 071001~071-004

074-003 #4 Feed Motor 1-2 phase (CW1-2) Feed direction

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

If Level Sensor On is detected, the Motor steps down to 0 pps and finishes operating.

075-001 MSI Feed Motor 2-phase (CW2) Feed direction

Drives the Motor in 2-phase excitation, in Feed direction, at feed speed.


However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

075-002, 075-003,
075-004, 071-001,
071-002, 071-003,
071-004

075-002 MSI Feed Motor 2-phase (CCW2) Nudger Up/Down


direction

Drives the Motor in 2-phase excitation, in Nudger Up/Down direction, at Nudger Up/Down
speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

075-001, 075-003,
075-004, 071-001,
071-002, 071-003,
071-004

075-003 MSI Feed Motor 1-2 phase (CW1-2) Feed direction

Drives the Motor in 1-2 phase excitation, in Feed direction, at feed speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

075-001, 075-002,
075-004, 071001~071-004

075-004 MSI Feed Motor 1-2 phase (CCW1-2) Nudger Up/


Down direction

Drives the Motor in 1-2 phase excitation, in Nudger Up/Down direction, at Nudger Up/Down
speed.
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.

075-001, 075-002,
075-003, 071001~071-004

Version 1.2

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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-72

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

077-001 Take Away Clutch

Turns ON Take Away Clutch.


[I/O] TA Clatch (used also as MSI TA)
Combining this with [Component] Main Drive Motor[042-XXX] enables #1Take Away Roll and
MSI Take Away Roll to drive.

077-002 Regi Clutch

Turns ON Regi Clutch.


[I/O] TA Clatch (used also as MSI TA)
Combining this with [Component] Main Drive Motor[042-XXX] enables Regi Roll to drive.

077-003 Exit Gate Solenoid

Switches Exit Gate. (Strong Current Value (based on NVM set value (Duty)) is used for
110msec from the start of pulling in the solenoid. After that it switches to Weak Current Value (
based on NVM set value (Duty) (The actual operation is as specified.))
Off: to #1Exit Output. On: to #2Exit Unit.
[I/O] Exit Gate Solenoid

077-004 Face Up Gate Solenoid

Switches Face Up Gate.


(Strong Current Value (based on NVM set value (Duty)) is used for 110msec from the start of
pulling in the solenoid. After that it switches to Weak Current Value ( based on NVM set value
(Duty) (The actual operation is as specified.))
Off: to #2Exit. On: to Face UP Output.
[I/O] Face Up Gate Solenoid

077-005 Duplex Drive Motor(Forward at 175/MAX)

Drives Transport Roll in Dup Unit. (175 speed/Forward rotation/MAX)


In the Exit Output direction

077-006, 007-007,
007-008, 007-009,
007-010, 007-022,
007-023, 007-024

077-006 Duplex Drive Motor(Reverse at 175/MAX)

Drives Transport Roll of Dup Unit. (175 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-005, 007-007,
007-008, 007-009,
007-010, 007-022,
007-023, 007-024

077-007 Duplex Drive Motor(Forward at 121/MAX)

Drives Transport Roll in Dup Unit. (121 speed/Forward rotation/MAX)


In the Exit Output direction

077-005, 007-006,
007-008, 007-009,
007-010, 007-022,
007-023, 007-024

077-008 Duplex Drive Motor(Reverse at 121/MAX)

Drives Transport Roll in Dup Unit. (121 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-005, 007-006,
007-007, 007-009,
007-010, 007-022,
007-023, 007-024

077-009 Duplex Drive Motor(Forward at 79/MAX)

Drives Transport Roll in Dup Unit. (79 speed/Forward rotation/MAX)


In the Exit Output direction

077-005, 007-006,
007-007, 007-008,
007-010, 007-022,
007-023, 007-024

077-010 Duplex Drive Motor(Reverse at 79/MAX)

Drives Transport Roll in Dup Unit. (79 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-005, 007-006,
007-007, 007-008,
007-009, 007-022,
007-023, 007-024

Component Name

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

077-011 Exit2 Drive Motor


(Reverse at 175/MAX)

Drives Transport Roll in Exit Unit. (175 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-012, 007-013,
007-014, 007-015,
007-016, 007-025,
007-026, 007-027

077-012 Exit2 Drive Motor


(Forward at 175/MAX)

Drives Transport Roll in Exit Unit. (175 speed/Forward rotation/MAX)


In the Exit Output direction

077-011, 007-013,
007-014, 007-015,
007-016, 007-025,
007-026, 007-027

077-013 Exit2 Drive Motor


(Reverse at 121/MAX)

Drives Transport Roll in Exit Unit. (121 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-011, 007-012,
007-014, 007-015,
007-016, 007-025,
007-026, 007-027

077-014 Exit2 Drive Motor


(Forward at 121/MAX)

Drives Transport Roll in Exit Unit. (121 speed/Forward rotation/MAX)


In the Exit Output direction

077-011, 007-012,
007-013, 007-015,
007-016, 007-025,
007-026, 007-027

077-015 Exit2 Drive Motor


(Reverse at 79/MAX)

Drives Transport Roll in Exit Unit. (79 speed/Reverse rotation/MAX)


In the direction of pulling in Duplex

077-011, 007-012,
007-013, 007-014,
007-016, 007-025,
007-026, 007-027

077-016 Exit2 Drive Motor


(Forward at 79/MAX)

Drives Transport Roll in Exit Unit. (79 speed/Forward rotation/MAX)


In the Exit Output direction

077-011, 007-012,
007-013, 007-014,
007-015, 007-025,
007-026, 007-027

077-017 #2 OCT Motor


(CW 1-2 phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then timeout)
CW: Moves Exit Roll to the O/B side of M/C.
Performs in 1-2 phase excitation.

077-018

077-018 #2 OCT Motor


(CCW 1-2 phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CCW: Moves Exit Roll to the I/B side of M/C.
Performs in 1-2 phase excitation.

077-017

077-019 #1 OCT Motor


(CW 1-2 phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CW: Moves Exit Roll to the O/B side of M/C.
Performs in 1-2 phase excitation.

077-020

077-020 #1 OCT Motor


(CCW 1-2 phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On 1000msec then timeout.)
CCW: Moves Exit Roll to the I/B side of M/C.
Performs in 1-2 phase excitation.

077-019

077-022 Duplex Drive Motor(Reverse at 175/PRC)

Drives Transport Roll in Dup Unit. (175 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-005, 007-006,
007-007, 007-008,
007-009, 007-010,
007-023, 007-024

077-023 Duplex Drive Motor(Reverse at 121/PRC)

Drives Transport Roll in Dup Unit. (121 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-005, 007-006,
007-007, 007-008,
007-009, 007-010,
007-022, 007-024

Component Name

Version 1.2

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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-74

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

077-024 Duplex Drive Motor(Reverse at 79/PRC)

Drives Transport Roll in Dup Unit. (79 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-005, 007-006,
007-007, 007-008,
007-009, 007-010,
007-021, 007-023

077-025 Exit2 Drive Motor


(Reverse at 175/PRC)

Drives Transport Roll in Exit Unit. (175 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-011, 007-012,
007-013, 007-014,
007-015, 007-016,
007-026, 007-027

077-026 Exit2 Drive Motor


(Reverse at 121/PRC)

Drives Transport Roll in Exit Unit. (121 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-011, 007-012,
007-013, 007-014,
007-015, 007-016,
007-025, 007-027

077-027 Exit2 Drive Motor


(Reverse at 79/PRC)

Drives Transport Roll in Exit Unit. (79 speed/Reverse rotation/PRC)


Speed of the pushing operation in the direction of pulling in Duplex

077-011, 007-012,
007-013, 007-014,
007-015, 007-016,
007-025, 007-026

077-030 TM T/A CL

Turns ON TM T/A Clutch.

077-031 TM T/A Motor(Low only)

Drives TM T/A Motor.

077-032 TM Feed Ready signal output

Turns ON the Feed Ready signal.

077-033 IOT Regi Stop signal output

Turns ON the Regi Stop signal.

077-034 IOT Feed ON signal output

Turns ON the Feed ON signal.

Component Name

077-035 TM T/A Motor1 full speed (High only)

Drives TM T/A Motor1 at full speed (2-phase excitation).

077-036 TM T/A Motor1 half speed (High only)

Drives TM T/A Motor1 at half speed (1-2 phase excitation).

X
X

077-037 TM T/A Motor2 full speed (High TTM only)

Drives TM T/A Motor2 at full speed (2-phase excitation).

077-038 TM T/A Motor2 half speed (High TTM only)

Drives TM T/A Motor2 at half speed (1-2 phase excitation).

077-040 #1 OCT Motor


(CW 1-2 phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On for 1000msec and timeout.)
CW: Moves Exit Roll to the O/B side of M/C.
[I/O]#1 OCT Motor
Performs in 1-2 phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-041, 077-042,
077-043

077-041 #1 OCT Motor


(CCW 1-2 phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On for 1000msec and timeout.)
CCW: Moves Exit Roll to the I/B side of M/C.
[I/O]#1 OCT Motor
Performs in 1-2 phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-040, 077-042,
077-043

077-042 #1 OCT Motor


(CW 2-phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CW: Moves Exit Roll to the O/B side of M/C.
[I/O]#1 OCT Motor
Performs in 2-phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-040, 077-041,
077-043

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

077-043 #1 OCT Motor


(CCW 2-phase excitation mode)

Moves #1 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CCW: Moves Exit Roll to the I/B side of M/C.
[I/O]#1 OCT Motor
Performs in 2-phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-040, 077-041,
077-042

077-045 #2 OCT Motor


(CW 1-2 phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CW: Moves Exit Roll to the O/B side of M/C.
[I/O]#2 OCT Motor
Performs in 1-2 phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-046, 077-047,
077-048

077-046 #2 OCT Motor


(CCW 1-2 phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CCW: Moves Exit Roll to the I/B side of M/C.
[I/O]#2 OCT Motor
Performs in 1-2 phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-045, 077-047,
077-048

077-047 #2 OCT Motor


(CW 2-phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CW: Moves Exit Roll to the O/B side of M/C.
[I/O]#2 OCT Motor
Performs in 2-phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-045, 077-046,
077-048

077-048 #2 OCT Motor


(CCW 2-phase excitation mode)

Moves #2 Exit Roll in the axial direction. (On for 1000msec then time-out.)
CCW: Moves Exit Roll to the I/B side of M/C.
[I/O]#2 OCT Motor
Performs in 2-phase excitation mode.
*If speed is specified in NVM, the motor is driven at speed of target frequency specified there.
*Specify drive profile in NVM.

1000ms

077-045, 077-046,
077-047

077-050 Take Away Motor 1-2 phase (CW2/Forward)

Drives Take Away Motor in 1-2 phase excitation, forward at max speed. (in output direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Take Away Motor

077-051, 077-052,
077-053

077-060 Exit2 Drive Motor 1-2 phase (CW2/Forward)

Drives Exit2 Drive Motor in 1-2 phase excitation, forward at max speed. (in output direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Exit2 Drive Motor

077-061, 077-062,
077-063

077-061 Exit2 Drive Motor 1-2 phase (CCW2/Reverse)

Drives Exit2 Drive Motor in 1-2 phase excitation, reverse at max speed. (in pull-in direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Exit2 Drive Motor

077-060, 077-062,
077-063

Component Name

Version 1.2

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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-76

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

077-062 Exit2 Drive Motor 2-phase (CW2/Forward)

Drives Exit2 Drive Motor in 2-phase excitation, forward at max speed. (in output direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Exit2 Drive Motor

077-060, 077-061,
077-063

077-063 Exit2 Drive Motor 2-phase (CCW2/Reverse)

Drives Exit2 Drive Motor in 2-phase excitation, reverse at max speed. (in pull-in direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Exit2 Drive Motor

077-060, 077-061,
077-062

077-071 Duplex Drive Motor 1-2 phase (CCW2/Reverse)

Drives Duplex Drive Motor in 1-2 phase excitation, reverse at max speed. (in pull-in direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Duplex Drive Motor

077-070, 077-072,
077-073

077-073 Duplex Drive Motor 2 phase (CCW2/Reverse)

Drives Duplex Drive Motor in 2-phase excitation, reverse at max speed. (in pull-in direction)
However, if speed is specified in NVM, the motor is driven at speed of target frequency specified
there.
[I/O]Duplex Drive Motor

077-070, 077-071,
077-072

078-003 HCF1 Feed Motor: Feed

Drives the Motor at frequency of 2320PPS (307.5mm/s) in Feed direction.


[I/O]HCF1 Feed Motor
[I/O]HCF1 Feed Motor Direction
[I/O]HCF1 Feed Motor Low
[I/O]HCF1 Feed Motor Clock

078-002

078-004 HCF1 Feed Motor: Lift Up

Drives the Motor at frequency of 3395PPS (450mm/s) in Lift Up direction.


Drives the Motor only when HCF1 Tray Level Sensor is Off, not when the sensor is On. Stops
driving it if the sensor turns On when it is driving.
Does not drive it when HCF1 Tray In Sensor is Off.
[I/O]HCF1 Feed Motor
[I/O]HCF1 Feed Motor Direction
[I/O]HCF1 Feed Motor Low
[I/O]HCF1 Feed Motor Clock
[I/O]HCF1 Level Sensor
[I/O]HCF1 Tray In Sensor

078-001

078-096 HCF1 T/A Motor


(400mm/s)

Drives HCF1 T/A Roll at 400mm/s.


[I/O]HCF1 T/A Motor
[I/O]HCF1 T/A Motor Low
[I/O]HCF1 T/A Motor Clock

089-001 MOB On/Off(LowPower)

Controls a set of MOB IN/OUT LEDs for diffused light.

089-002

089-002 MOB On/Off(HighPower)

Controls a set of MOB IN/OUT LEDs for diffused light.

089-001

091-001 BCR DC Y

BCR DC Y output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]BCR_DC_OUT[Y](752-002)

091-009, 091-010,
091-044, 091-045

091-002 BCR DC M

BCR DC M output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]BCR_DC_OUT[M](752-003)

091-009, 091-011,
091-044, 091-045

091-003 BCR DC C

BCR DC C output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]BCR_DC_OUT[C](752-004)

091-009, 091-012,
091-044, 091-045

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-004 BCR DC K

BCR DC K output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]BCR_DC_OUT[K](752-005)

091-009, 091-013,
091-044, 091-045

091-005 BCR AC Y

BCR AC output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]#Y_BCR AC 225/175 Out(751-xxx/xxx)
Frequency: [NVM]PWM 225/175 Clock Ratio(751-xxx/xxx)
Simultaneously outputs BCR AC Clock at frequency below:
Frequency: [NVM]BCR AC 225/175 Clock Ratio(751-xxx/xxx)

091-009, 091-010,
091-044, 091-045

091-006 BCR AC M

BCR AC output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]#M_BCR AC 225/175 Out(751-xxx/xxx)
Frequency: [NVM]PWM 225/175 Clock Ratio(751-xxx/xxx)
Simultaneously outputs BCR AC Clock at frequency below:
Frequency:[NVM]BCR AC 225/175 Clock Ratio(751-xxx/xxx)

091-009, 091-011,
091-044, 091-045

091-007 BCR AC C

BCR AC output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]#C_BCR AC 225/175 Out(751-xxx/xxx)
Frequency:[NVM]PWM 225/175Clock Ratio(751-xxx/xxx)
Simultaneously outputs BCR AC Clock at frequency below:
Frequency:[NVM]BCR AC 225/175 Clock Ratio(751-xxx/xxx)

091-009, 091-012,
091-044, 091-045

091-008 BCR AC K

BCR AC output (Output value is set to High: 225 speed/Low: 175 speed.)
Output Value: [NVM]#K_BCR AC 225/175 Out(751-xxx/xxx)
Frequency: [NVM]PWM 225/175 Clock Ratio(751-xxx/xxx)
Simultaneously outputs BCR AC Clock at frequency below:
Frequency: [NVM]BCR AC 225/175 Clock Ratio(751-xxx/xxx)

091-009, 091-013,
091-044, 091-045

091-009 BCR DC/AC YMCK

<Combined-Component Control>
BCR DC/AC YMCK output (Output value is set to High: 225 speed/Low: 175 speed.)
Operates the combined components below:
[Component]BCR DC Y/M/C/K (091-001~004)
[Component]BCR AC Y/M/C/K (091-005~008)

091-001, 091-002,
091-003, 091-004,
091-005, 091-006,
091-007, 091-008,
091-010, 091-011,
091-012, 091-013,
091-044, 091-045

091-010 BCR DC/AC Y

<Combined-Component Control>
BCR DC/AC Y output
Operates the combined components below:
[Component]BCR DC Y (091-001)
[Component]BCR AC Y (091-005)

091-001, 091-005,
091-009, 091-044,
091-045

091-011 BCR DC/AC M

<Combined-Component Control>
BCR DC/AC M output
Operates the combined components below:
[Component]BCR DC M (091-002)
[Component]BCR AC M (091-006)

091-002, 091-006,
091-009, 091-044,
091-045

091-012 BCR DC/AC C

<Combined-Component Control>
BCR DC/AC C output
Operates the combined components below:
[Component]BCR DC C (091-003)
[Component]BCR AC C (091-007)

091-003, 091-007,
091-009, 091-044,
091-045

Component Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-77

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-78

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-013 BCR DC/AC K

<Combined-Component Control>
BCR DC/AC K output (Output value is set to High: 225 speed/Low: 175 speed.)
Operates the combined components below:
[Component]BCR DC K (091-004)
[Component]BCR AC K (091-008)

091-004, 091-008,
091-009, 091-044,
091-045

091-014 DRUM YMC/DRUM K/IBT MOT(79 Speed)

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT (79 speed)


Drum YMC/K Motor rotation operation at Process Speed 79
Sets 121 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-001: IBT Motor Speed Fine Adjustment 79 speed)
NVM(741-014: Drum YMC Motor Speed Fine Adjustment 79 speed 1)
NVM(741-014: Drum K Motor Speed Fine Adjustment 79 speed 1)

091-015~091-037,
019-044, 091-045

091-015 DRUM YMC/DRUM K/IBT MOT(121 Speed)

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT (121 speed)


Drum YMC/K Motor rotation operation at Process Speed 121
Sets 121 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-002: IBT Motor Speed Fine Adjustment 121 speed)
NVM(741-015: Drum YMC Motor Speed Fine Adjustment 121 speed 1)
NVM(741-015:Drum K Motor Speed Fine Adjustment 121 speed 1)

091-014, 091016~091-037, 091044, 091-045

091-016 DRUM YMC/DRUM K/IBT MOT(175 Speed)

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT (175 speed)


Drum YMC/K Motor rotation operation at Process Speed 175
Sets 175 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-003: IBT MotorSpeed Fine Adjustment 175 speed)
NVM(741-016: Drum YMC Motor Speed Fine Adjustment 175 speed 1)
NVM(741-016: Drum K Motor Speed Fine Adjustment 175 speed 1)

091-014, 091-015,
091-017~091-037,
091-044, 091-045,
091-048

091-017 DRUM YMC/DRUM K/IBT MOT(200 Speed)

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT (200 speed)


Drum YMC/K Motor rotation operation at Process Speed 200
Sets 200 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-004 :IBT Motor Speed Fine Adjustment 200 speed)
NVM(741-017:Drum YMC Motor Speed Fine Adjustment 200 speed 1)
NVM(741-017: Drum K Motor Speed Fine Adjustment 200 speed 1)

091-018 DRUM YMC/DRUM K/IBT MOT(225 Speed)

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT (225 speed)


Drum YMC/K Motor rotation operation at Process Speed 225
Sets 225 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-005: IBT Motor Speed Fine Adjustment 225 speed)
NVM(741-018:Drum YMC Motor Speed Fine Adjustment 225 speed 1)
NVM(741-018:Drum K Motor Speed Fine Adjustment 225 speed 1)

Component Name

091-014~091-016,
091-018~091-037,
091-044,091-045

091-014, 091-015,
091-016, 091-017,
091-019, 091-020,
091-021, 091-022,
091-023, 091-024,
091-025, 091-026,
091-027, 091-028,
091-029, 091-030,
091-031, 091-032,
091-033, 091-034,
091-035, 091-036,
091-037, 091-044,
091-045

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-019 DRUM MOT/IBT MOT YMC(121Speed)reverse

Output of DRUM YMC MOT/DRUM K MOT/IBT MOT YMC (Reverse)

091-014~091-018,
091-020~091-037,
091-044,091-045

091-020 DRUM MOT/IBT MOT K(79Speed)

Output of DRUM MOT/IBT MOT (79 speed)


Drum K Motor rotation operation at Process Speed 79
Sets 121 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-001: IBT Motor Speed Fine Adjustment 79 speed)
NVM(741-014: Drum K Motor Speed Fine Adjustment 79 speed 1)

091-014~091-019,
091-021~091-025,
091-032~091-037,
091-044, 091-045

091-021 DRUM MOT/IBT MOT K(121Speed)

Output of DRUM MOT/IBT MOT (121 speed)


Drum K Motor rotation operation at Process Speed 121
Sets 121 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-002: IBT Motor Speed Fine Adjustment 121 speed)
NVM(741-015: Drum K Motor Speed Fine Adjustment 121 speed 1)

091-014~091-020,
091-022~091-025,
091-032~091-037,
091-044,091-045

091-022 DRUM MOT/IBT MOT K(175 Speed)

Output of DRUM MOT/IBT MOT (175 speed)


Drum K Motor rotation operation at Process Speed 175
Sets 175 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-003: IBT Motor Speed Fine Adjustment 175 speed)
NVM(741-016: Drum K Motor Speed Fine Adjustment 175 speed 1)

091-014~091-021,
091-023~091-025,
091-032~091-037,
091-044,091-045

091-023 DRUM MOT/IBT MOT K(200 Speed)

Output of DRUM MOT/IBT MOT (200 speed)


Drum K Motor rotation operation at Process Speed 200
Sets 200 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-004: IBT Motor Speed Fine Adjustment 200 speed)
NVM(741-017:Drum K Motor Speed Fine Adjustment 200 speed 0)

091-024 DRUM MOT/IBT MOT K(255 Speed)

Output of DRUM MOT/IBT MOT (255 speed)


Drum K Motor rotation operation at Process Speed 255
Sets 255 speed depending on the I/O combination.
(Clock reflects the following:
NVM(741-006: IBT Motor Speed Fine Adjustment 255 speed)
NVM(741-019: Drum K Motor Speed Fine Adjustment 255 speed 2)

091-014~091-023,
091-025, 091032~091-037, 091044,091-045

091-025 DRUM MOT/IBT MOT K(121Speed)reverse

Reverse output of DRUM MOT/IBT MOT (121 speed)

091-014~091-024,
091-032~091-037,
091-044,091-045

091-026 DRUM YMC MOT ON(79_1mm/s)

Drum YMC Motor rotation operation at Process Speed 79_1


[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC(INACTIVE)
[I/O]DRUM_MOT_DIR_YMC
[I/O]DRUM_MOT_CLK_YMC
Sets 79_1 speed depending on the I/O combination.
(Clock reflects NVM(741-014: Drum YMC Motor Speed Fine Adjustment 79 speed 1).)

091-014~091-019,
091-027~091-031,
091-044,091-045

Component Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-79

091-014~091-022,
091-024,091-025,
091-032~091-037,
091-044,091-045

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-80

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-027 DRUM YMC MOT ON(121_1mm/s)

Drum YMC Motor rotation operation at Process Speed 121_1


[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC
[I/O]DRUM_MOT_DIR_YMC
[I/O]DRUM_MOT_CLK_YMC
Sets 121_1 speed depending on the I/O combination.
(Clock reflects NVM(741-015: Drum YMC Motor Speed Fine Adjustment 121 speed 1).)

091-014~091-019,
091-026, 091028~091-031, 091044, 091-045

091-028 DRUM YMC MOT ON(175_1mm/s)

Drum YMC Motor rotation operation at Process Speed 175_1


[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC
[I/O]DRUM_MOT_DIR_YMC
[I/O]DRUM_MOT_CLK_YMC
Sets 175_1 speed depending on the I/O combination.
(Clock reflects NVM(741-016: Drum YMC Motor Speed Fine Adjustment 175 speed 1).)

091-014~091-019,
091-026,091-027,
091-029~091-031,
091-044,091-045

091-029 DRUM YMC MOT ON(200_1mm/s)

Drum YMC Motor rotation operation at Process Speed 200_1


[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC
[I/O]DRUM_MOT_DIR_YMC
[I/O]DRUM_MOT_CLK_YMC
Sets 200_1 speed depending on the I/O combination.
(Clock reflects NVM(741-017: Drum YMC Motor Speed Fine Adjustment 200 speed 1).)

091-030 DRUM YMC MOT ON(225_1mm/s)

Drum YMC Motor rotation operation at Process Speed 225_1


[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC
[I/O]DRUM_MOT_DIR_YMC
[I/O]DRUM_MOT_CLK_YMC
Sets 225_1speed depending on the I/O combination.
(Clock reflects NVM(741-018: Drum YMC Motor Speed Fine Adjustment 225 speed 1).)

091-014~091-019,
091-026~091-029,
091-031, 091044,091-045

091-031 DRUM YMC MOT REVERSE ON

Drum YMC Motor rotation operation at Process Speed for reverse rotation
[I/O]DRUM_MOT_YMC
[I/O]DRUM_MOT_GAIN_YMC
[I/O]DRUM_MOT_DIR_YMC(INACTIVE)
[I/O]DRUM_MOT_CLK_YMC(INACTIVE)
Sets reverse rotation depending on the I/O combination.
(Clock reflects NVM(741-015: Drum YMC Motor Speed Fine Adjustment 121 speed 1).)
(Stops the motor after NVMms(751-184:Drum YMC Motor Reverse Time Adjustment.))
*Round a value in ms off to a value in 10ms.

See 751184.

091-014~091-019,
091-026, 091028~091-030, 091044, 091-045

091-032 DRUM K MOT ON(79_1mm/s)

Drum K Motor rotation operation at Process Speed 79_1


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K(INACTIVE)
[I/O]DRUM_MOT_DIR_K
[I/O]DRUM_MOT_CLK_K
Sets 79_1 speed depending on the I/O combination.
(Clock reflects NVM(741-014: Drum K Motor Speed Fine Adjustment 79 speed 1).)

091-014~091-025,
091-033~091-037,
091-044, 091-045

Component Name

091-014~091-019,
091-026~091-028,
091-030,091-031,
091-044,091-045

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-033 DRUM K MOT ON(121_1mm/s)

Drum K Motor rotation operation at Process Speed 121_1


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K
[I/O]DRUM_MOT_DIR_K
[I/O]DRUM_MOT_CLK_K
Sets 121_1 speed depending on the I/O combination.
(Clock reflects NVM(741-015: Drum K Motor Speed Fine Adjustment 121 speed 1).)

091-014~091-025,
091-032, 091034~091-037, 091035, 091-036, 091044, 091-045

091-034 DRUM K MOT ON(175_1mm/s)

Drum K Motor rotation operation at Process Speed 175_1


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K
[I/O]DRUM_MOT_DIR_K
[I/O]DRUM_MOT_CLK_K
Sets 175_1 speed depending on the I/O combination.
(Clock reflects NVM(741-016: Drum K Motor Speed Fine Adjustment 175 speed 1).)

091-014~091-025,
091-032,091-033,
091-035~091-037,
091-044, 091-045

091-035 DRUM K MOT ON(200_1mm/s)

Drum K Motor rotation operation at Process Speed 200_1


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K
[I/O]DRUM_MOT_DIR_K
[I/O]DRUM_MOT_CLK_K
Sets 200_1 speed depending on the I/O combination.
(Clock reflects NVM(741-017: Drum K Motor Speed Fine Adjustment 200 speed 0).)

091-036 DRUM K MOT ON(255_1mm/s)

Drum K Motor rotation operation at Process Speed 255_1


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K
[I/O]DRUM_MOT_DIR_K
[I/O]DRUM_MOT_CLK_K
Sets 255_1 speed depending on the I/O combination.
(Clock reflects NVM(741-019: Drum K Motor Speed Fine Adjustment 255 speed 2).)

091-014~091-025,
091-032~091-035,
091-037, 091-044,
091-045

091-037 DRUM K MOT REVERSE ON

Drum K Motor rotation operation at Process Speed for reverse rotation


[I/O]DRUM_MOT_K
[I/O]DRUM_MOT_GAIN_K(INACTIVE)
[I/O]DRUM_MOT_DIR_K(INACTIVE)
[I/O]DRUM_MOT_CLK_K
Sets reverse rotation depending on the I/O combination.
(Clock reflects NVM(741-015: Drum K Motor Speed Fine Adjustment 121 speed.))
(Stops the motor after NVMms(751-184:Drum K Motor Reverse Time Adjustment).)
*Round a value in ms off to a value in 10ms.

See 751184.

091-014~091-025,
091-032~091-036,
091-044, 091-045

091-038 ERASE LAMP Y

Emission of ERASE LAMP Y

091-042, 091-044,
091-045

091-039 ERASE LAMP M

Emission of ERASE LAMP M

091-042, 091-044,
091-045

091-040 ERASE LAMP C

Emission of ERASE LAMP C

091-042, 091-044,
091-045

Component Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-81

091-014~091-025,
091-032~091-034,
091-036,091-037,
091-044, 091-045

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-82

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-041 ERASE LAMP K

Emission of ERASE LAMP K

091-042, 091-044,
091-045

091-042 ERASE LAMP YMCK

Emission of ERASE LAMP YMCK


<Combined-Component Control>
Operates the combined components below:
[Component]ERASE LAMP Y(091-xxx)
[Component]ERASE LAMP M(091-xxx)
[Component]ERASE LAMP C(091-xxx)
[Component]ERASE LAMP K(091-xxx)

091-038, 091-039,
091-040, 091-041,
091-044, 091-045

091-043 AGITATOR MOT

AGITATOR MOT output

091-044, 091-045

091-044 CF Leak Recovery

<Combined-Component Control>
Operates when DRUM/DEVE MOT YMCK P/S is as specified in NVM(741-***:Drum YMC Motor
Speed Fine Adjustment 121/175 speed 2) and NVM(741-***:Drum K Motor Speed Fine Adjustment 121/175 speed 2)
and when IBT MOT P/S is 121/175[mm/s].
BCR AC/DC: Vcln output
Outputs simultaneously DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator
Mot/BCR AC YMCK.
Outputs BCR DC YMCK 50ms after the start.
Stops Erase Lamp after 540ms (121 speed)/400ms (175 speed). Then 300ms (121 speed)/
200ms (175 speed) after that, stops BCR AC/DC.
Stops all NVM(nxero_DrumRefreshTime)[s] after the start.

091-001~091-043,
091-045

091-045 CRU CHG Agitator

<Combined-Component Control>
Operates when DRUM/DEVE MOT YMCK P/S is as specified in NVM(741-xxx:Drum YMC
Motor Speed Fine Adjustment 121/175 speed 1) and NVM(741-xxx:Drum K Motor Speed Fine
Adjustment 121/175 speed 1) and IBT MOT P/S is 121/175[mm/s].
BCR AC/DC: Vcln output
Outputs simultaneously DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator
Mot/BCR AC YMCK. After NVM(CRU CHG Time)[s], stops the output of them simultaneously.
Outputs BCR DC YMCK 50ms after the start of the output of Agitator Mot. Stops the output of
BCR DC YMCK 50ms before Agitator Mot stops.

091-001~091-044

Component Name

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-046 DRUM DELETION REFRESH MODE-5

Operates when DRUM MOT YMCK/DEVE MOT YMCK P/S is as specified in NVM(741006:Drum YMC Motor Speed Fine Adjustment 175 speed 3) and NVM(741-013:Drum K Motor
Speed Fine Adjustment 175 speed 3)
and when IBT MOT P/S is 175[mm/s].
Outputs simultaneously DRUM MOT YMCK/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK.
After NVM(Drum Refresh Time)[s], stops the output of them simultaneously

091-014, 091-015,
091-016, 091-017,
091-018, 091-019,
091-020, 091-021,
091-022, 091-023,
091-024, 091-025,
091-026, 091-027,
091-028, 091-029,
091-030, 091-031,
091-032, 091-033,
091-034, 091-035,
091-036, 091-037,
091-038, 091-039,
091-040, 091-042,
091-043, 091-044,
091-045, 091-047,
091-048

091-047 Deletion Recovery

<Combined-Component Control>
Operates when DRUM/DEVE MOT YMCK P/S is as specified in NVM(741-***:Drum YMC Motor
Speed Fine Adjustment 121/175 speed 3) and NVM(741-***:Drum K Motor Speed Fine Adjustment 121/175 speed 3)
and when IBT MOT P/S is 121/175[mm/s].
BCR AC/DC: Vcln output
Outputs simultaneously DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator
Mot/BCR AC YMCK.
Outputs BCR DC YMCK 50ms after the start.
Stops Erase Lamp after 540ms (121speed)/400ms (175 speed). Then 300ms (121 speed)/
200ms (175 speed) after that, stops BCR AC/DC.
Stops all after NVM(nxero_DrumRefreshTime)[s].

091-001, 091-002,
091-003, 091-004,
091-005, 091-006,
091-007, 091-008,
091-009, 091-010,
091-011, 091-012,
091-013, 091-014,
091-015, 091-016,
091-017, 091-018,
091-019, 091-020,
091-021, 091-022,
091-023, 091-024,
091-025, 091-026,
091-027, 091-028,
091-029, 091-030,
091-031, 091-032,
091-033, 091-034,
091-035, 091-036,
091-037, 091-038,
091-039, 091-040,
091-042, 091-043,
091-044, 091-045,
091-046, 091-048

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-83

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-84

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

091-048 CRU CHG Agitator

<Combined-Component Control>
Operates when DRUM/DEVE MOT YMCK P/S is as specified in NVM(741-008:Drum YMC
Motor Speed Fine Adjustment 121/175 speed 1) and NVM(741-015:Drum K Motor Speed Fine
Adjustment 121/175 speed 1) and
when IBT MOT P/S is 121/175[mm/s].
BCR AC/DC: Vcln output
Outputs simultaneously DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator
Mot/BCR AC YMCK. After NVM(CRU CHG Time)[s], stops the output of them simultaneously.
Outputs BCR DC YMCK 50ms after the start of the output of Agitator Mot. Stops the output of
BCR DC YMCK 50ms before Agitator Mot stops.

091-001, 091-002,
091-003, 091-004,
091-005, 091-006,
091-007, 091-008,
091-009, 091-010,
091-011, 091-012,
091-013, 091-014,
091-015, 091-016,
091-017, 091-018,
091-019, 091-020,
091-021, 091-022,
091-023, 091-024,
091-025, 091-026,
091-027, 091-028,
091-029, 091-030,
091-031, 091-032,
091-033, 091-034,
091-035, 091-036,
091-037, 091-038,
091-039, 091-040,
091-042, 091-043,
091-044, 091-045,
091-046, 091-047

092-001 ADC Specular

ADC Specular LED ON/OFF operation. [I/O] LED_SPECULAR

092-002 ADC Diffuse

ADC Diffuse LED ON/OFF operation. [I/O] LED_DIFFUSE

092-003 ADC Shutter Open

O(100ms)
The operation of opening ADC Shutter. [I/O] SHUTTER_OPEN_KEEP_SOL
*Note that failing to perform the operation of closing MOB ADC Shutter after performing this
Component Contorl will cause the sensor in the Shutter to be contaminated. (However the Printing operation makes the Shutter automatically close.)

092-004 ADC Shutter Close

The operation of closing ADC Shutter. [I/O] SHUTTER_CLOSE_KEEP_SOL

O(100ms)

093-001 DISPENSE MOTOR-Y (79mm/s)

Output of Dispense Motor-Y at 79mm/s

093-002, 093-003,
093-004, 093-005

093-002 DISPENSE MOTOR-Y (121mm/s)

Output of Dispense Motor-Y at 121mm/s

093-001, 093-003,
093-004, 093-005

093-003 DISPENSE MOTOR-Y (175mm/s)

Output of Dispense Motor-Y at 175mm/s

093-001, 093-002,
093-004, 093-005

093-004 DISPENSE MOTOR-Y (200mm/s)

Output of Dispense Motor-Y at 200mm/s

093-001, 093-002,
093-003, 093-005

093-005 DISPENSE MOTOR-Y (225mm/s)

Output of Dispense Motor-Y at 225mm/s

093-001, 093-002,
093-003, 093-004

093-006 DISPENSE MOTOR-M (79mm/s)

Output of Dispense Motor-M at 79mm/s

093-007, 093-008,
093-009, 093-010

093-007 DISPENSE MOTOR-M (121mm/s)

Output of Dispense Motor-M at 121mm/s

093-006, 093-008,
093-009, 093-010

Component Name

Table 1 DC330 Output Component Check List


ChainLink

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

093-008 DISPENSE MOTOR-M (175mm/s)

Output of Dispense Motor-M at 175mm/s

093-006, 093-007,
093-009, 093-010

093-009 DISPENSE MOTOR-M (200mm/s)

Output of Dispense Motor-M at 200mm/s

093-006, 093-007,
093-008, 093-010

093-010 DISPENSE MOTOR-M (225mm/s)

Output of Dispense Motor-M at 225mm/s

093-006, 093-007,
093-008, 093-009

093-011 DISPENSE MOTOR-C (79mm/s)

Output of Dispense Motor-C at 79mm/s

093-012, 093-013,
093-014, 093-015

093-012 DISPENSE MOTOR-C (121mm/s)

Output of Dispense Motor-C at 121mm/s

093-011, 093-013,
093-014, 093-015

093-013 DISPENSE MOTOR-C (175mm/s)

Output of Dispense Motor-C at 175mm/s

093-011, 093-012,
093-014, 093-015

093-014 DISPENSE MOTOR-C (200mm/s)

Output of Dispense Motor-C at 200mm/s

093-011, 093-012,
093-013, 093-015

093-015 DISPENSE MOTOR-C (225mm/s)

Output of Dispense Motor-C at 225mm/s

093-011, 093-012,
093-013, 093-014

093-016 DISPENSE MOTOR-K (79mm/s)

Output of Dispense Motor-K at 79mm/s

093-017, 093-018,
093-019, 093-020,
093-021

093-017 DISPENSE MOTOR-K (121mm/s)

Output of Dispense Motor-K at 121mm/s

093-016, 093-018,
093-019, 093-020,
093-021

093-018 DISPENSE MOTOR-K (175mm/s)

Output of Dispense Motor-K at 175mm/s

093-016, 093-017,
093-019, 093-020,
093-021

093-019 DISPENSE MOTOR-K (200mm/s)

Output of Dispense Motor-K at 200mm/s

093-016, 093-017,
093-018, 093-020,
093-021

093-020 DISPENSE MOTOR-K (225mm/s)

Output of Dispense Motor-K at 225mm/s

093-016, 093-017,
093-018, 093-019,
093-021

093-021 DISPENSE MOTOR-K (255mm/s)

Output of Dispense Motor-K at 255mm/s

093-016, 093-017,
093-018, 093-019,
093-020

093-022 Deve YMCMotor(121mm/s)

Deve YMC Motor rotary drive operation: A start instruction triggers its rotary drive (121mm/s). A stop instruction stops its rotation.
[I/O]Deve YMC_MOT
[I/O]Deve YMC_MOT_GAIN

093-023, 093-024,
093-025, 093-026

093-023 Deve YMCMotor(175mm/s)

Deve YMC Motor rotary drive operation: A start instruction triggers its rotary drive (175mm/s). A stop instruction stops its rotation.
[I/O]Deve YMC_MOT
[I/O]Deve YMC_MOT_GAIN

093-022, 093-024,
093-025, 093-026

Component Name

Version 1.2

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6.3.2 DC330 Output Component Check List

General

General

2010/08
6-86

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

093-024 Deve YMC Motor(200mm/s)

Deve YMC Motor solo rotation operation: A start instruction triggers its rotary drive (200mm/s). A stop instruction stops its rotation.

093-022, 093-023,
093-025, 093-026

093-025 Deve YMC Motor(225mm/s)

Deve YMC Motor solo rotation operation: A start instruction triggers its rotary drive (225mm/s). A stop instruction stops its rotation.

093-022, 093-023,
093-024, 093-026

093-026 Deve YMC Motor(255mm/s)

Deve YMC Motor solo rotation operation: A start instruction triggers its rotary drive (255mm/s). A stop instruction stops its rotation.

093-022, 093-023,
093-024, 093-025

093-027 DEVE BIAS-DC-MINUS-Y

Output of DEVE BIAS-DC-MINUS-Y


Output Value: [NVM]BIAS_DC_OUT[Y](752-xxx)

093-028 DEVE BIAS-DC-MINUS-M

Output of DEVE BIAS-DC-MINUS-M


Output Value: [NVM]BIAS_DC_OUT[M](752-xxx)

093-029 DEVE BIAS-DC-MINUS-C

Output of DEVE BIAS-DC-MINUS-C


Output Value: [NVM]BIAS_DC_OUT[C](752-xxx)

093-030 DEVE BIAS-DC-MINUS-K

Output of DEVE BIAS-DC-MINUS-K


Output Value: [NVM]BIAS_DC_OUT[K](752-xxx)

093-031 DEVE BIAS-AC-YMC

Output of DEVE BIAS-AC-YMC


Output Value: [NVM]#YMC_DEVE AC 121 Duty value (752-xxx)
Outputs Deve Bias AC Clock simultaneously.

093-032 DEVE BIAS-AC-K

Output of DEVE BIAS-AC-K


Output Value: [NVM]#K_DEVE AC 121 Duty value (752-xxx)
Outputs Deve Bias AC Clock simultaneously.

094-001 2nd BTR(-)

Output of 2nd BTR (-) Bias


Output Value: NVM (2nd BTR Transfer Bias Output Fixed Value).

094-002

094-002 2nd BTR(+)

Output of 2nd BTR(+) Bias

094-001

094-003 2nd BTR Contact

2nd BTR Contact operation


Detection of the Contact position by 2nd BTR Retract Sensor makes the 2nd BTR Contact operation stop automatically.

094-004

094-004 2nd BTR Retract

2nd BTR Retract operation


Detection of the Retract position by 2nd BTR Retract Sensor makes the 2nd BTR Retract operation stop automatically.

094-003

094-005 IBT MOT ON(79mm/s)

IBT Motor rotation operation at Process Speed 79


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 79 speed depending on the I/O combination.
(Clock reflects NVM(741-001:IBT Motor Speed Fine Adjustment 79 speed).)

094-006, 094-007,
094-008, 094-009,
094-010, 094-011

094-006 IBT MOT ON(121mm/s)

IBT Motor rotation operation at Process Speed 121


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 121 speed depending on the I/O combination.
(Clock reflects NVM(741-002:IBT Motor Speed Fine Adjustment 121 speed).)

094-005, 094-007,
094-008, 094-009,
094-010, 094-011

Table 1 DC330 Output Component Check List


ChainLink

Component Name

Operational Description

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

094-007 IBT MOT ON(175mm/s)

IBT Motor rotation operation at Process Speed 175


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 175 speed depending on the I/O combination.
(Clock reflects NVM(741-003:IBT Motor Speed Fine Adjustment 175 speed).)

094-005, 094-006,
094-008, 094-009,
094-010, 094-011

094-008 IBT MOT ON(200mm/s)

IBT Motor rotation operation at Process Speed 200


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 200 speed depending on the I/O combination.
(Clock reflects NVM(741-004:IBT Motor Speed Fine Adjustment 200 speed).)

094-005, 094-006,
094-007, 094-009,
094-010, 094-011

094-009 IBT MOT ON(225mm/s)

IBT Motor rotation operation at Process Speed 225


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 225 speed depending on the I/O combination.
(Clock reflects NVM(741-005:IBT Motor Speed Fine Adjustment 225 speed).)

094-005, 094-006,
094-007, 094-008,
094-010, 094-011

094-010 IBT MOT ON(255mm/s)

IBT Motor rotation operation at Process Speed 255


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets 255 speed depending on the I/O combination.
(Clock reflects NVM(741-006:IBT Motor Speed Fine Adjustment 255 speed).)

094-005, 094-006,
094-007, 094-008,
094-009, 094-011

094-011 IBT MOT REVERSE ON

IBT Motor rotation operation at Process Speed 79


[I/O]IBT_MOT
[I/O]IBT_MOT_GAIN
[I/O]IBT_MOT_DIR
[I/O]IBT_MOT_CLK
Sets reverse rotation depending on the I/O combination.
Stops the motor automatically after an elapse of NVM(746-291:IBT MOT Reverse Time).
(Clock reflects NVM(741-002:IBT Motor Speed Fine Adjustment Reverse).)
*Round off a value in ms to a value in 10ms.

094-005, 094-006,
094-007, 094-008,
094-009, 094-010

094-012 1st BTR Contact

Turns ON Fuser Motor 121mm/s for the 1st BTR Contact operation.
Detection of the Contact position by 1st BTR Retract Sensor makes the 1st BTR Contact operation and the Fuser Motor operation stop automatically.

094-013, 010-001,
010-002, 010-003,
010-004, 010-005,
010-006, 010-007,
010-008

Version 1.2

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2010/08
6-87

6.3.2 DC330 Output Component Check List

General

General

2010/08
6-88

6.3.2 DC330 Output Component Check List

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 DC330 Output Component Check List


ChainLink

Component Name

094-013 1st BTR Retract

Operational Description
Turns On Fuser Motor 121mm/s for the 1st BTR Retract operation.
Detection of the Retract position by 1st BTR Retract Sensor makes the 1st BTR Retract operation and the Fuser Motor operation stop automatically.

Time Out

Cyclic
Operation

Multi-output
Prohibited Chain

094-012, 010-001,
010-002, 010-003,
010-004, 010-005,
010-006, 010-007,
010-008

6.3.3 DC140 Analog Monitor Codes List


Table 1 DC140 Analog Monitor Codes List

Chain-Link

Component Name

Functional Description

Time
Out

010-200

Heat Belt STS Center

Heat Belt Center STS temperature AD value

010-201

Heat Belt STS Rear

Heat Belt Rear STS temperature AD value

042-200

NOHAD Environment Temp Sensor

NOHAD Environment Temp Sensor input value

071-200

Tray1 Size Sensor

Displays AD value for Tray1 Paper Size.


[I/O]#1 TRAY Paper Size Sensor

072-200

Tray2 Size Sensor

Displays AD value for Tray2 Paper Size.


[I/O]#2 TRAY Paper Size Sensor

073-200

Tray3 Size Sensor

Displays AD value for Tray3 Paper Size.


[I/O]#3 TRAY Paper Size Sensor

074-200

Tray4 Size Sensor

Displays AD value for Tray4 Paper Size.


[I/O]#4 TRAY Paper Size Sensor

075-200

MSI Size Sensor

Displays AD value for MSI Paper Size.


[I/O]MSI Paper Size Sensor

077-200

OHP Sensor

Displays OHP Sensor output value (AD value).


[I/O]OHP Sensor

091-200

BCR DC I MONI Y

Y-color BCR DC Current Monitor

091-201

BCR DC I MONI M

M-color BCR DC Current Monitor

091-202

BCR DC I MONI C

C-color BCR DC Current Monitor

091-203

BCR DC I MONI K

K-color BCR DC Current Monitor

092-200

ADC_SNR

ADC Sensor input value

092-201

EMV_TEMP_SNR

Temp Sensor input value

092-202

EMV_HUM_SNR

Humidity Sensor input value

092-203

ATC_SNR_Y

Detection of TC in Y-color Developer Housing

092-204

ATC_SNR_M

Detection of TC in M-color Developer Housing

092-205

ATC_SNR_C

Detection of TC in C-color Developer Housing

092-206

ATC_SNR_K

Detection of TC in K-color Developer Housing

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.3 Analog Monitor Codes List

General

General
6.3.3 Analog Monitor Codes List

2010/08
6-90

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.4 DC135 HFSI List


Table 1 DC135 HFSI List
ChainLink

PSW Display

Default

Setting
Range

Count Condition

Description

954-800 Tray1 Feed/Retard/Nudger Roll

Tray1 Feed/Retard/Nudger Roll

300000

Counts up at feed from Tray1.

the number of sheets fed by Tray1 Feed Roll/


Tray1 Retard Roll/Tray1 Nudger Roll

954-801 Tray2 Feed/Retard/Nudger Roll

Tray2 Feed/Retard/Nudger Roll

300000

Counts up at feed from Tray2.

the number of sheets fed by Tray2 Feed Roll/


Tray2 Retard Roll/Tray2 Nudger Roll

954-802 Tray3 Feed/Retard/Nudger Roll

Tray3 Feed/Retard/Nudger Roll

300000

Counts up at feed from Tray3.

the number of sheets fed by Tray3 Feed Roll/


Tray3 Retard Roll/Tray3 Nudger Roll

954-803 Tray4 Feed/Retard/Nudger Roll

Tray4 Feed/Retard/Nudger Roll

300000

Counts up at feed from Tray4.

the number of sheets fed by Tray4 Feed Roll/


Tray4 Retard Roll/Tray4 Nudger Roll

954-805 MSI Feed Roll/Retard Pad

MSI Feed Roll/Retard Pad

50000

Counts up at feed from MSI.

the number of sheets fed by MSI Feed Roll/MSI


Retard Pad.

954-820 IBT Unit

IBT Unit

48000000

Counts up when Fuser Exit SNR turns OFF. IBT Unit operation qty (in terms of PV)
Calculates by converting 1 A4L sheet to 100.
Count Value=Paper Length [0.1mm]/21

954-821 2ndBTR Unit

2ndBTR Unit

20000000

Counts up when Fuser Exit SNR turns OFF. 2nd BTR operation qty (in terms of PV)
Calculates by converting 1 A4L sheet to 100.
Count Value=Paper Length [0.1mm]/21

954-822 IBT CLN Unit

IBT CLN Unit

18300000

Counts up when Fuser Exit SNR turns OFF. IBT CLN Unit operation qty (in terms of PV)
Calculates by converting 1 A4L sheet to 100.
Count Value=Paper Length [0.1mm]/21

954-830 Deve HSG PV Y

Deve HSG PV Y

480K

Counts up by converting print panel length to PV with Y Developer Housing in use


paper qty.

954-831 Deve HSG PV M

Deve HSG PV M

480K

Counts up by converting print panel length to PV with M Developer Housing in use


paper qty.

954-832 Deve HSG PV C

Deve HSG PV C

480K

Counts up by converting print panel length to PV with C Developer Housing in use


paper qty.

954-833 Deve HSG PV K

Deve HSG PV K

480K

Counts up by converting print panel length to PV with K Developer Housing in use


paper qty.

954-834 Developer PV Y

Developer PV Y

480K

Counts up by converting print panel length to PV with Y Developer Housing in use


paper qty.

954-835 Developer PV M

Developer PV M

480K

Counts up by converting print panel length to PV with M Developer Housing in use


paper qty.

954-836 Developer PV C

Developer PV C

480K

Counts up by converting print panel length to PV with C Developer Housing in use


paper qty.

954-837 Developer PV K

Developer PV K

480K

Counts up by converting print panel length to PV with K Developer Housing in use


paper qty.

954-850 Fuser Assy Print Count

Fuser Assy Print Count

36000000

Counts up when Fuser Exit SNR turns OFF. the number of sheets that ran through Fuser (in
Calculates by converting 1 A4L sheet to 100. terms of A4L)
Count Value=Paper Length [0.1mm]/21

Content Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.4 DC135 HFSI List

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.4 DC135 HFSI List

Version 1.2

Table 1 DC135 HFSI List


ChainLink

PSW Display

Default

Setting
Range

954-851 Fuser Assy Time Count

Fuser Assy Time Count

8640000

An elapsed time (sec) from Power ON to Power


Counts up every 24 hrs or at Power OFF.
OFF
Every 24 hrs: +86400
Power OFF (1) (Continuously ON Time <24
hrs): Power ON to Power OFF time (sec)
Power OFF (2) (Continuously ON Time=/>24
hrs): an elapsed time (sec) from the last
count

954-860 Deodorant Filter

Deodorant Filter

12000000

when print paper has passed Fuser.


A4 paper: counts up 100.

Life of Odor Filter

954-862 Suction Filter

Suction Filter

12,000,000

when print paper has passed Fuser.


A4 paper: counts up 100.

Life of Suction Filter

954-870 LPH Clean Counter

LPH Clean Counter

31536000

An elapsed time (sec) from Power ON to Power


Counts up every 24 hrs or at Power OFF.
OFF
Every 24 hrs: +86400
Power OFF (1) (Continuously ON Time <24
hrs): Power ON to Power OFF time (sec)
Power OFF (2) (Continuously ON Time=/>24
hrs): an elapsed time (sec) from the last
count
(the same as Fuser assy time count)

954-880 MCU EEPROM Billing Warning

MCU EEPROM Billing Warning

2,000,000

Counts up only once when qty of Billing Write Over Billing Write Operation Qty: out of guarantee
Operations exceeds 2 million.
(EEP Life Limit)
Count Value: 2,000,000
Default: 0

955-806 Document Feed


(CVT DADF Model)

Feed Count (CVT Type)

0~5,000,000 when Feed Sensor turns ON.


Doc Feed Qty after HFSI->HFSI Counter
cleared
Total Doc Feed Qty in the case Recycle>Counter not cleared

955-807 Document Feed Simp


(CVT DADF Model)

Simplex Feed Count

0~5,000,000 Counts qty of documents that ran in Simplex NVM is had by CVT.
*LIFE Value is the same as 955-808.
Mode.
PF1, PF1.5: Counts up when a doc from
Tray turns OFF #1 Exit Snr.
PF2: Counts when a Simplex being transported turns OFF Invert Snr.

955-808 Document Feed Dup


(CVT DADF Model)

Duplex Feed Count

NVM is had by CVT.


0~5,000,000 Counts qty of document sides that ran in
*LIFE Value is the same as 955-807.
Duplex Mode.
PF1, PF1.5: Counts qty of doc sides that
passed Invert Path.
Counts up when a Duplex being transported
turns OFF #1 Exit Snr and when it turns ON
Regi Snr in being inverted.
PF2: Counts up when a Duplex being transported turns OFF Invert Snr.

Content Name

Count Condition

Description

the number of sheets fed from CVT Tray


NVM is had by CVT.

Table 1 DC135 HFSI List


ChainLink

PSW Display

Default

Setting
Range

955-810 Platen Open/Closed Qty


(CVT DADF Model)

I/L Open Count (CVT)

0~1,000,000 Counts up when Platen Interlock is opened.

955-829 Invert Solenoid Operation Qty

Inv. Sol. On Count

0~5,000,000 Counts up when Inverter Solenoid turns ON. CVT(PF2)


Inverter Solenoid Operation Qty after HFSI- NVM is had by CVT.
>HFSI Counter cleared
Total Inverter Solenoid Operation Qty in the
case Recycle->Counter not cleared

955-830 DADF Stamp Solenoid Operation


Qty (Solenoid Life Management)

Stamp Sol. On Count

0~300,000

Counts up when Stamp Solenoid turns ON.


Stamp Solenoid Operation Qty after HFSI>HFSI Counter cleared
Total Stamp Solenoid Operation Qty in the
case Recycle->Counter not cleared

CVT (PF2, PF1.5)


NVM is had by CVT.
However, in the case of PF1.5, V10.01.00 or
more.

955-831 DADF Stamp Solenoid Operation


Qty (Ink Life Management)

Stamp Action Count

0~300,000

Counts up when Stamp Solenoid turns ON.


Stamp Solenoid Operation Qty after HFSI
Counter is cleared

CVT (PF2, PF1.5)


NVM is had by CVT.
However, in the case of PF1.5, V10.01.00 or
more

955-832 Feed Cover Open Qty

Feed Cover Open Count

0~100,000

955-833 Lower Chute Interlock Open Qty

Lower Chute Interlock Count

0~100,000

Counts up when Lower Chute Interlock is


opened.

955-834 Set Gate Solenoid Operation Qty

Stopper Sol On Count

Counts up when Set Gate Solenoid turns ON. CVT(PF2.01)


Set Gate Solenoid Operation Qty after HFSI- NVM is had by CVT.
>HFSI Counter cleared
Total Set Gate Solenoid Operation Qty in the
case Recycle->Counter not cleared

956-802 IIT Scan

Scan Count

0~6,881,175 Scan Qty (including Prescan)


Counts up every scan.
Scan Qty after HFSI->HFSI Counter
cleared
Total Scan Qty in the case Recycle>Counter not cleared

NVM Write Timing: TBD


Count Unit=time
MAX Count=6000K times or more
Platen Scan is only counted, CVT Scan not.

956-803 Lamp ON Time

Light Lamp Time

0~7,864,200 Lamp ON Time


Starts timing it when Lamp turns ON.
Stops timing it when Lamp turns OFF.
Writes in NVM at CRG Initialize.
Lamp ON Time after HFSI->HFSI Counter
cleared
Total Lamp ON Time in the case Recycle>Counter not cleared

Lamp Life: 2000 hrs


Count Unit=1sec.
MAX Count=7,200Ksec or more
Ask Matsui how to deal with HFSI Increase.
(Shiraishi)
->Not considered yet as Product. So store IISS
HFSI List in Fxpri-prt \WORK \Product\C2D\C2D-spec\Temporary Storage)ChainLink.
Counts up all the time Lamp is ON (including
AGOC, Lamp Check, etc.).

Content Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-93

Count Condition

Description
IISS distinguishes between Belt and CVT models.
NVM is had by CVT.

CVT(PF1, PF1.5)
NVM is had by CVT.
CVT(PF1.5)
NVM is had by CVT.

6.3.4 DC135 HFSI List

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-94

6.3.4 DC135 HFSI List

Version 1.2

Table 1 DC135 HFSI List


ChainLink

Content Name

Setting
Range

PSW Display

Default

Count Condition

Description

956-804 Lamp ON Qty

Lamp Turn On Count

0~6,881,175 Lamp ON Qty after HFSI Counter is cleared


Counts up when Lamp turns ON.
Writes in NVN at CRG Initialize.

956-808 Platen Open/Closed Qty


(Platen Model)

Platen I/L Open Count

0~1,966,050 Counts up when Angle Sensor detects Platen Count Unit=1 time
full open due to interruption.
MAX Count=1000K times or more

Lamp Life: 6000K


Count Unit=1 time
MAX Count=6000K times or more
Counts all the times Lamp turns ON (including
AGOC, Lamp Check, etc.).

6.3.5 NVM 700 Controller


Table 1 NVM 700 Controller
ChainLink

Default

Read/
Write

700-001 Serial #

Read

Max 10-digit alphanumerics (ASCII)


(divided into 700-301 to 320.)

700-002 Product Code

Read

Max 8-digit alphanumerics (ASCII)


(divided into SEEPROM (720-326 to 339) and RCT (700360 to 367).)

Read/
Write

0: OFF
1: Low volume
2: Medium volume
3: High volume

NVM Name

PSW Display

Setting Range

Description

700-016 Job Memory Call Ending Sound

0~3

2
[MN]1

700-017 UI Internal/External Wiring Setup

1~2

Auto Setup (at shipment Read/


by product)
Write

1: Internal wiring 2: External wiring

Auto setup by product

Read

ASCII , 32 characters (Null Terminal unavailable)

700-029 Disable Custom Service Start Timing

0~3

Read/
Write

0: Not disable any timings.


1: Disable authentication timing.
2: Disable greeting timing.
3: Disable authentication and greeting timings.

700-040 Info on Availability of IC Card Reader Built-in


Functions

0~10

Read/
Write

0: Unavailable
1: Available

700-018 Controller Model Name Read

700-061 FAX Card Availability

Fax Card Available

-2~0

Read

0: Normal
-1: Error
-2: Not installed

700-064 Availability of Fax Card for Ch0 (FAX M/C


only)

Fax Card Available for Ch0

0~1

0 : Unavailable

Read/
Write

0: Unavailable
1: Available
(This should be installed on Host. FAXCard has only to be
automatically detected.)

700-071 USB Port Receive Buffer

USB User Buffer Size

64~1*1024

64KB

Read/
Write

64 KB~1 MB (in steps of 32KB, Unit: Kbyte)

700-073 Page Memory Size (capacity)

Page Memory Size

32*1024*1024~256* 1024*1024

Read

bytes (Auto Setup)

32~2048

32KB

Read/
Write

32~2048 KB (in steps of 32KB, Unit: Kbyte)

24 MB (24*1024)

Read/
Write

16 MB~96 MB (in steps of 0.25 MB, Unit: Kbyte)


(Valid with PS Option present.)

700-075 ART User-defined Memory (With Imari, this is ART User Buffer Size
valid with ART/Emulation Option
present.)
700-076 PostScript Memory

PostScript Buffer Size

700-078 Form Data Memory (ART&ESC/P)

Form Buffer Size

128~2048

128 KB

Read/
Write

128 ~2048 KB

700-080 Memory for HPGL/Auto Layout

HPGL/Auto Layout Buffer Size

64~5120

64 KB

Read/
Write

64 KB~5120 KB (in steps of 32 KB, Unit: Kbyte)

700-081 Parallel (IEEE1284) Port

Parallel Buffer Size

64~1*1024

64KB

Read/
Write

64 KB~1024KB (1MB) (in steps of 32KB, Unit: Kbyte)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-95

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-96

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-082 Port9100 Port

Port9100 Buffer Size

64~1*1024

256KB

Read/
Write

64 KB~1024KB (1MB) (in steps of 32KB, Unit: Kbyte)

700-083 lpd: No Spool

Lpd Buffer Size

1*1024~2*1024

1MB (1024KB)

Read/
Write

1 MB~2 MB (in steps of 32KB, Unit: Kbyte)

700-084 NetWare

NetWare Buffer Size

64~1*1024

256KB

Read/
Write

64 KB~1024KB (1MB) (in steps of 32KB, Unit: Kbyte)

700-085 AppleTalk (EtherTalk)

AppleTalk Buffer Size

1*1024~2*1024

1MB (1024KB)

Read/
Write

1 MB~2 MB (in steps of 32KB, Unit: Kbyte)

700-086 SMB: No Spool

SMB Buffer Size

64~1*1024

256KB

Read/
Write

64 KB~1024KB (1MB) (in steps of 32KB, Unit Kbyte)

700-087 IPP: No Spool

IPP Buffer Size

64~1*1024

256KB

Read/
Write

64 KB~1024KB (1MB) (in steps of 32KB, Unit: Kbyte)

700-089 Presence of HDD

HDD Status

-2~0

(Auto Setup)

Read

0: Present, -1: Out of order, -2: Not present


(Auto Detection)

700-100 Warm-up Operation Mode Setup permitted or Forced Warmup Function Enable
not

0~1

0 : Not permitted

Read/
Write

0: Not permitted, 1: Permitted

700-109 Warm-up Operation Mode

Forced Warmup Mode

0~1

0: Disabled

Read/
Write

0: Disabled, 1: Enabled

700-110

Warm-up Operation Start Time


(hr)

Forced Warmup Time (Hour)

0~23

8 (hr)

Read/
Write

0~23 (hr)

700-111

Warm-up Operation Start Time


(min)

Forced Warmup Time (Min)

0~59

0 (min)

Read/
Write

0~59 (min)

700-119

Service to Create Log Image for

Image Log Supported Service

0~0x000f

0x000f

Read/
Write

Specifies service to create log image for.


(Specify using logic operation OR.)
0x0001: Copy
0x0002: Print
0x0004: FAX
0x0008: Scan
0x0000: None

Time Zone

-2460~2460

[FX] +540
[IBG] +600
[MN] -300

Read/
Write

Expresses a time difference from GMT in minutes.


E.g.: Japan: 540, Hawaii: -600
[By nation] +420: Indonesia, +480: Chaina, Singapore, Taiwan, Thailand, Hong Kong, Malaysia, +540: Korea, +720:
New Zealand, +600: Australia

0~900

[FX] 1min (MF: 60sec, P: Read/


Write
1min)
[IBG] MF: 30sec, P: 1min
[MN] 4min (MF: 240sec,
P: 4min)
When individual setting
is available:
MF: 20sec

700-120 Time Zone

Auto Clear Timer


700-124 Auto Clear Timer (serving also as Auto
Resume Timer/Auditoron Off Timer/Tools Off
Timer)

Description

[MF] 0 (Prohibited), 30~240 (sec)


[P] 0 (Prohibited), 1~30 (min)
(With both MF and P, a range of 0 (prohibited) to 900 is
available for entry from Chain Link. However, values for
entry are actually limited to the above ranges.)
[TeaK MF] 0 (Prohibited), 30~900 (sec)
When individual setting is available:
[MF] 0 (Prohibited), 20~Product Max Value

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-125 Job Cancel Timer

Job Cancel Timer

0~5940

10min

Read/
Write

0 (Prohibited), 240~5940 (4~99 min) (in steps of 1min, Unit:


sec.)
(The values are different from those in MF-UI SOD. These
values are extracted from COPY SOD.)

700-126 In Operation Timer

Operating Timer

0~240

[FX] 10sec
[IBG/MN] 2sec

Read/
Write

0: Not activated
1~240sec (in steps of 1sec)

700-127 Job End Timer

Job End Timer

0~240

6sec

Read/
Write

0: Not activated
1~240sec (in steps of 1sec)

700-128 Scanning Timer

Scanning Timer

1~20

4sec

Read/
Write

1~20sec (in steps of 1sec)

700-129 Low Power Mode Timer

Low Power Mode Timer

1~240

15min
[APC3300G] 1min

Read/
Write

1~240min (in steps of 1min)


(Ignored with Low Power Mode unavailable.)

700-130 Sleep Mode Timer

Sleep Mode Timer

1~240

60min
[MN] 45min
[APC3300G] 1min

Read/
Write

1~240min (in steps of 1min)


(Ignored with Sleep Mode unavailable.)

700-131 Availability of Sleep Mode

Sleep Mode Available

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-132 Operation Panel Normal Input Beep

Operation Panel OK Beep

0~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-133 Operation Panel Abnormal Input Beep

Operation Panel NG Beep

0~3

2: Med. Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-136 Error Warning Beep

Abnormal Warning Beep

0~3

0: OFF

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume


(Volume Adjustment is unavailable for P Model, so whichever of Low/Med./High Volumes is selected, it means ON.)

700-137 Abnormal End Beep

Job Incomplete Beep

0~3

2: Med. Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-138 Ready Beep

Ready Beep

0~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-139 Toner Empty Warning Beep

Toner Empty Warning Beep

0~3

2: Med. Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-140 Bell Tone

Bell Tone

0~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-141 Line Monitor Tone

Line Monitor Tone

1~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

1: Low Volume, 2: Med. Volume, 3: High Volume

700-142 Availability of Low Power Mode

Low Power Mode Available

0~1

1: Available

Read/
Write

0: Unavailable, 1: Available

700-143 Job Memory Entry Tone

Job Memory Entry Tone

0~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-144 Auto Output of Job History Report

Auto Log Print Flag

0~1

0: OFF

Read/
Write

0: OFF
1: ON

700-145 Duplex Print

Report Duplex Print

0~1

0: OFF
[MN] 1: ON

Read/
Write

0: OFF
1: ON

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-97

Description

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-98

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

Description

Read/
Write

0: OFF
1: ON

PSW Display

Setting Range

Default

700-146 Output of Mailbox-Receive Notice Report

Mail Box Receive Report

0~1

1: ON

700-147 Protocol Monitor Output Control

Protocol Monitor Output Control

0~3

0: when output specified Read/


Write

0: when output specified


1: At error occurrence
2: Always
3: At error occurrence (except for the errors below)

Line Busy error (Busy Tone detected)

Call Not Accepted error (T0 Time-out)

T1 Time-out at reception

700-148 Broadcast/Multi-Poll Report Output Control

Broadcast / Multi-Poll Report Output 0~1


Control

1: Output

Read/
Write

0: Not output
1: Output

700-149 Relay Broadcast Report Output

Relaid Broadcast Report Output


Control

1: Send to specified terminal.

Read/
Write

0: OFF
1: Send to specified terminal.
2: Print to local terminal.
3: Print to specified terminal & sending terminal.

700-150 Activity Report Output

FAX Communication Report Output 0~1


Control

1: Output

Read/
Write

0: Not output
1: Output

700-151 Unsent Report Output

Transmisstion Report on Error Out- 0~3


put Control

1: Output only at abnormal end.

Read/
Write

0: No output
1: Output only at abnormal end.
2: Output anytime.
3: Output only at normal end.
(Note : Monitor Report is output only when specified from
the panel. However, when Monitor Report is supposed to
be output only at abnormal end, a transmission failure
leads to an unconditional output of an Unsent report.)

700-152 Output of Unsent Report at Transmission


Stop

User Abort Transmisstion Report


Output Control

0~1

0: Not output

Read/
Write

0: Not output
1: Output

700-153 Error Warning Beep (Out of Paper)

No Paper Fail Alarm

0~3

2:Med. Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-154 Auto Clear Advance Notice Tone

Auto Clear Pre Notify Tone

0~3

0: OFF

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-155 Base Point Tone

Base Point Tone

0~3

2: Med. Volume
[MN] 1: Low Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-156 Monitor/Unsent Report Output Control

JobFlow Tranmission Report Control

0~1

1: Output following Net


Transfer/Fax Send Settings.

Read/
Write

0: Not Output
1: Output following Net Transfer/Fax Send Settings.

700-158 Handling of Blank Page at Duplex Print

Batch Print Blank Page Control

1~2

1: Print blank page.

Read/
Write

1: Print blank page.


2: Cut blank page.

700-159 Info on Handling of Charge Print/Private Print Pay for Print Info

0~1

0x0: only normal handling

Read/
Write

0x0: Only normal handling


0x1: Put job in mailbox before private storage.
(Bit assignment)

700-160 Case Difference in User ID Check Process

0~1

0: Differentiate

Read/
Write

0: Differentiate
1: Not differentiate

Ignore Case of User ID

0~3

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

Description

1: Use related ID.

Read/
Write

0: Use Input ID.


1: Use related ID.

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 Supplementary style.


Character string should be null-terminated.
Character Restriction: acsii characters are only supported.
Available characters conform to RFC1034.

Read/
Write

1: Japanese, 2: English, 3: French

Depends on factory setting.

Read/
Write

(ISO3166 values applied) Key Code for changing system


data default to value for target country by use of EPROM
for multiple countries.

1-4

Read

1: FX 2: XC 3: XE 4:AP
(The function of initializing by country is not intended for this
data.)

PSW Display

Setting Range

Default

700-161 Use of Related ID or Input ID for displaying


User ID

Use Related User ID

0~1

700-162 SNTP Server Address

Security SNTP Server Address

700-164 Language Info

Language

700-165 Country Code SEEPROM Info

Country Code

700-166 Territory Information

1~PFV_MAX_LANG [FX] 1: Japanese


[IBG/MN] 2: English

700-172 Warm-up Operation Duration

Forced Warmup Duration

1~1440

120 (min)

Read/
Write

1~1440 (min)

700-173 Off Hook Alarm (XE)

Off Hook Alarm

0~3

2: Med. Volume

Read/
Write

0: OFF, 1: Low Volume, 2: Med. Volume, 3: High Volume

700-174 Prioritization of Activity Report Log Contents Transaction Report Log


for Display

0~2

0: (call-out) Destination Read/


Name > Remote Termi- Write
nal Name > Remote ID
>Tel No. or [sipFAX]SIPadr(To:) >
Commu. Mode
(call-in) Remote Terminal Name > Remote ID
>[sipFAX]SIP adr(From:)
> Commu. Mode

0: (call-out) Destination Name > Remote Terminal Name >


Remote ID > Tel No. or [sipFAX]SIPadr(To:) > Commu.
Mode
(call-in) Remote Terminal Name > Remote ID > [sipFAX]SIP
adr(From:) > Commu. Mode
1: (call-out) Remote ID > Destination Name > Tel No. or
[sipFAX]SIP adr(To:) > Remote Terminal Name > Commu.
Mode
(call-in) Remote ID > [sipFAX]SIP adr(From:) > Remote Terminal Name > Commu. Mode
2: (call-out) Destination Name >Tel No. or [sipFAX]SIP
adr(To:) > Remote Terminal Name > Remote ID >Commu.
Mode
(call-in) [sipFAX]SIP adr(From:) > Remote Terminal Name >
Remote ID > Commu. Mode

700-175 Position to display Remote Terminal on Activ- Transaction Report Display point
ity Report

0~1

0: First 40 digits

Read/
Write

0: First 40 digits
1: Last 40 digits

700-176 Auto Deletion of Job in Memory for Print

Auto Doc Delete

0~2

0: Not auto-delete

Read/
Write

0: Not auto delete.


1: Specify storage period before deletion.
2: Specify a length of time before deletion.(Delete job in
memory a member passage time after it is stored there.)

700-177 Period/Time (hr) to store Job in Memory

Auto Doc Delete -Passage Time Hours

0~120

Read/
Write

0~120

700-179 Accounting Accessory Relation

Accounting Accessory Relation

0~3

0: Coordinated operation Read/


[MN] 1: Either operation Write

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-99

0: Coordinated operation
1: Either operation

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-100

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

700-184 IPSEC Enabled/Disabled

Read/
Write

Description

0: Disabled

Read/
Write

0: Disabled
1: Enabled

0: IKE-Pre-shared Key
Authentication (PSK)

Read/
Write

0: IKE-Pre-shared Key Authentication (PSK)


1: IKE-Digital Signature Authentication (PKI)

NULL

Read/
Write

Key Character String


(Character string is null-terminated. ASCII character string)

PSW Display

Setting Range

Default

IPSEC enable

0~1
0~1

700-185 IPSEC Key Exchange Authentication Method IPSEC authentication mode


700-186 IPSEC Pre-shared Key

IPSEC key

700-187 Certificate for IPSEC

IPSEC certificate

0~0xFFFFFFFF

Read/
Write

Certificate No.
(Set a certificate serial number for use for VKCM)

700-188 IPSEC IKE-SA Life

IPSEC IKE-SA life

5~28800

480 (min)

Read/
Write

5~28800 (min)
(This must be IPSC-SA life or above.)

700-189 IPSEC IPSC-SA Life

IPSEC IPSC-SA life

300~172800

3600 (sec)

Read/
Write

300~172800 (sec)

700-190 DH Group

IPSEC DH group

0~1

0: unavailable

Read/
Write

0: Unavailable
1: Available

700-191 IPSEC PFS Setting

IPSEC PFS

0~1

0: unavailable

Read/
Write

0: Unavailable
1: Available

700-193 IPSEC Remote Address [IPv4]

IPSEC address IPv4

NULL

Read/
Write

IPv4 address to which IPsec Policy is applied


(Character string is null-terminated. Available are only 1byte alphanumerics (0~9,a~f) used for IPv6 format, colon
(:), and hyphen (-) used for specifying a range.)

700-195 IPSEC Remote Address [IPv6]

IPSEC address IPv6

NULL

Read/
Write

IPv6 address to which IPsec Policy is applied


(Character string is null-terminated. Available are only 1byte alphanumerics (0~9,a~f) used for IPv6 format, colon
(:), and hyphen (-) used for specifying a range)

700-196 Non-IPSEC Communication

IPSEC defect policy

0~1

0 : Bypass

Read/
Write

0: Bypass
1: Discard

700-197 Max Qty of Acceptable Jobs

Max. Job Numbers

0~600

Read/
0: Operate by configbased value determined Write
by system.

0 ~ 600
0: Operate by config-based value determined by system.

700-198 Flag as to whether to permit job passing

Job Passing Available

0~1

0: Prohibited
[MN] 1: Permitted

Read/
Write

0: Prohibited
1: Permitted

700-202 Auditron Color Mode for Print (Unauthenticated User Color Mode)

Auditron Color Mode for Print

0~1

0 : Prohibit

Read/
Write

0: Prohibit
1: BW

700-207 Detect Error State 2-byte supported


(RFC2790)

Detect Error State


2Bytes(RFC2790)

0~1

0: Non-2-byte operation Read/


Write
(RFC1514)
[MN] 1: 2-byte operation
(RFC2790)

1: 2-byte operation (RFC2790)


0: Non-2-byte operation (RFC1514)

700-211

Operation Permission - Job Cancel 0~1

0: Unlimited

Read/
Write

0: Unlimited
1: Limited (KO/SystemAdminstrator only)

Auth Mode

0: Unavailable

Read/
Write

0: Unavailable
1: Local
2: Remote
3: CA (Convenience Authentication)

Operation Permission - Job Cancel

700-212 Authentication Mode

0~3

Table 1 NVM 700 Controller


ChainLink

Read/
Write

Description

0: Unlimited

Read/
Write

0: Unlimited
1: Limited

0~1

0: Unlimited

Read/
Write

0: Unlimited
1: Limited

700-215 Auth. Pathway Access - Device Status

Auth Pathway Access - Device Sta- 0~1


tus

0: Unlimited

Read/
Write

0: Unlimited
1: Limited

700-216 Auth. Service Access - Copy

Auth Service Access - Copy

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0 : Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-217 Auth. Service Access - Fax

Auth Service Access - Fax

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-218 Auth. Service Access - Internet FaxInternet


Fax

Auth Service Access - Internet Fax

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-219 Auth. Service Access - Scan to Mail

Auth Service Access - Scan to Mail 0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-220 Auth. Service Access - Scan to Box

Auth Service Access - Scan to Box

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-221 Auth. Service Access - Scan to Server

Auth Service Access - Scan to


Server

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-222 Auth. Service Access - Scan to PC

Auth Service Access - Scan to PC

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-223 Auth. Service Access - Document Print

Auth Service Access - Document


Print

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-224 Auth. Service Access - Photo Print

Auth Service Access - Photo Print

0~2

1: Limited (accessible)
[MN] 0: Unlimited

Read/
Write

0 : Unlimited
1 : Limited (accessible)
2 : Limited (inaccessible)

700-225 Auth. Service Access - Box

Auth Service Access - Box

0~2

1: Limited (accessible)

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited( inaccessible)

700-226 Auth. Service Access - Job Memory

Auth Service Access - Job Memory 0~2

0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-227 Auth. Service Access - Job Flow

Auth Service Access - Job Flow

1~2

1: Limited (accessible)

Read/
Write

1: Limited (accessible)
2: Limited (inaccessible)

700-228 Auth. Service Access - Web Access

Auth Service Access - Web Access 1~2

1: Limited (accessible)

Read/
Write

1: Limited (accessible)
2: Limited (inaccessible)

NVM Name

PSW Display

Setting Range

Default

700-213 Auth. Pathway Access - Service/Feature

Auth Pathway Access - Service/


Feature

0~1

700-214 Auth. Pathway Access - Job Status

Auth Pathway Access - Job Status

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-101

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-102

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

Description

700-229 Auth. Service Access - BMLinkS

Auth Service Access - BMLinkS

0~2

0: Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)
2: Limited (inaccessible)

700-230 Auth. Service Access - CUI

Auth Service Access - CUI

1~2

1: Limited (accessible)

Read/
Write

1: Limited (accessible)
2: Limited (inaccessible)

700-231 Auth. Feature Access - Copy Color

Auth Feature Access - Copy Color

0~1

0: Unlimited

Read/
Write

0: Unlimited
1: Limited

700-232 Version Info

MiniOS Version

0~255

Read

0~255

700-233 Normal End Tone 1

Successful Tone1

0~3

1: Low Volume

Read/
Write

0: OFF
1: Low Volume
2: Med. Volume
3: High Volume

700-234 Normal End Tone 2

Successful Tone2

0~3

3: Large Volume

Read/
Write

0: OFF
1: Low Volume
2: Med. Volume
3: High Volume

700-235 Normal End Tone 1: Pitch

Successful Tone1 - Hertz

0~1

0: Low

Read/
Write

0: Low
1: High

700-236 Normal End Tone 2: Pitch

Successful Tone2 - Hertz

0~1

1: High

Read/
Write

0: Low
1: High

700-237 Normal End Tone Type: Copy

Successful Tone Type - Copy

0~2

1: Available (Tone 1)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-238 Normal End Tone Type: Printer

Successful Tone Type - Printer

0~2

2: Available (Tone 2)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-239 Normal End Tone Type: Report

Successful Tone Type - Report

0~2

2: Available (Tone 2)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-240 Normal End Tone Type: Fax Transmission

Successful Tone Type - FaxSend

0~2

1: Available (Tone 1)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-241 Normal End Tone Type: Receive Print

Successful Tone Type - ReceivePrint

0~2

2: Available (Tone 2)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-242 Normal End Tone Type: Mailbox Receive

Successful Tone Type - BoxReceive 0~2

2: Available (Tone 2)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-243 Normal End Tone Type: Others

Successful Tone Type - Other

0~2

1: Available (Tone 1)

Read/
Write

0: Unavailable
1: Available (Tone 1)
2: Available (Tone 2)

700-244 Abnormal End Tone Type: Copy

Fail Tone Type - Copy

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

Table 1 NVM 700 Controller


ChainLink

Read/
Write

Description

1: Available

Read/
Write

0: Unavailable
1: Available

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-247 Abnormal End Tone Type: Fax Transmission Fail Tone Type - FaxSend

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-248 Abnormal End Tone Type: Receive Print

Fail Tone Type - ReceivePrint

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-249 Abnormal End Tone Type: Mailbox Receive

Fail Tone Type - BoxReceive

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-250 Abnormal End Tone Type: Others

Fail Tone Type - Other

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

700-251 Scheduled Image Overwrite Setting

Scheduled Image Overwrite

0~1

0: OFF

Read/
Write

0: OFF
1: ON
[Available for MN only.]

700-252 Execution Interval

Scheduled Image Overwrite timing

1~3

2: every week

Read/
Write

1: every day
2: every week
3: every month
[Available for MN only.]

700-253 Start time (hr)

Scheduled Image Overwrite start


hour

0~23

0 (hr)

Read/
Write

0 ~ 23 (hr)
[available for MN only.]

700-254 Start time (min)

Scheduled Image Overwrite start


minute

0~59

0 (min)

Read/
Write

0 ~ 59 (min)
[available for MN only.]

700-255 Selection of Day of the Week

Scheduled Image Overwrite start


day of the week

0~6

0: Sunday

Read/
Write

0: Sunday
1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday
[available for MN only.]

700-256 Selection of Date

Scheduled Image Overwrite start


day

1~28

1 (date)

Read/
Write

1 ~ 28 (date)
[available for MN only.]

700-258 Certificate Check in SmartCard Auth.


enabled/disabled

Smart Card certificate

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

700-259 Certificate for SMIME forced-signature

SMIME file certificate

0~1

0: Device Certificate

Read/
Write

0: Device Certificate
1: IC Card (SmartCard) Certificate

700-260 Certificate for ScanFile forced-signature

Scan file certificate

0~1

0: Device Certificate

Read/
Write

0: Device Certificate
1: IC Card (SmartCard) Certificate

700-261 EssFan OFF Control Enabled

ESS Fan Controller

0~1

1: Enabled

Read/
Write

0: Disabled
1: Enabled

NVM Name

PSW Display

Setting Range

Default

700-245 Abnormal End Tone Type: Printer

Fail Tone Type - Printer

0~1

700-246 Abnormal End Tone Type: Report

Fail Tone Type - Report

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-103

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-104

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

Description

700-270 Certificate Check Level

Level of validating certificate

0~2

0: Low

Read/
Write

0: Low
1: Intermediate
2: High

700-271 Revocation Check Mode

Check mode of certificate revocation

0~1

0 : CRL

Read/
Write

0: CRL
1: OCSP

700-272 OCSP Operation Mode

OCSP working mode

0~1

0: Certificate-fixed
responder

Read/
Write

0: Certificate-fixed responder
1: System-fixed responder

700-273 OCSP Responder URL

OCSP responder's URL

NULL

Read/
Write

max 255 bytes

700-274 OCSP Commu. Time-out

OCSP communication timeout

5~60

5 (sec)

Read/
Write

5 ~ 60 (sec)

700-275 Auto Acquisition of CRL

Auto retrieve of CRL

0~1

0: Not acquired

Read/
Write

0: Not acquired
1: Acquired

700-276 CRL Acquisition Commu. Time-out

CRL auto-retrieving communication 5~60


timeout

15 (sec)

Read/
Write

5 ~ 60 (sec)

700-277 Color Copy Access Group DN

Color Copy Access Group DN

NULL

Read/
Write

ASCII 255 bytes

700-279 Notice of Remote Login User ID UPN Form

UPN format notification of remote


authentication login user-id

0~1

0: OFF(FALSE)

Read/
Write

0: OFF (FALSE)
1: ON (TRUE)

700-281 Auth. Info Cache Feature

Cache Authentication Information

0~1

0: Disable

Read/
Write

0: Disable
1: Enable

700-282 Clear Time: Type

Cache Authentication Information


Auto Clear

0~2

0: Not auto-clear

Read/
Write

0: Not auto-clear
1: Auto-clear by the month.
2: Auto-clear by the week.

700-283 Year

Cache Authentication Information


Auto Clear Year

2007 (year)

Read/
Write

700-284 Month

Cache Authentication Information


Auto Clear Month

1~12

1 (month)

Read/
Write

1~12 (month)

700-285 Date

Cache Authentication Information


Auto Clear Day

1~31

1 (date)

Read/
Write

1~31 (date)
(31 is regarded as the end of the month; monthly control is
done.)

700-286 Day of the Week

Cache Authentication Information


Auto Clear Week

0~6

0: Sunday

Read/
Write

0: Sunday
1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday

700-287 Hour

Cache Authentication Information


Auto Clear Hour

0~23

3 (hr)

Read/
Write

0~23 (hr)

700-288 Minute

Cache Authentication Information


Auto Clear Minute

0~59

0 (min)

Read/
Write

0~59 (min)

700-289 Second

Cache Authentication Information


Auto Clear Second

0~59

0 (sec)

Read/
Write

0~59 (sec)

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-291 Min Password Length of User

Min Password Length of User

0~12

Read/
Write

0, 4~12

700-292 Auth. Service Access - Print

Auth Service Access - Print

0~1

1 : Limited(accessible)
[MN] 0 : Unlimited

Read/
Write

0: Unlimited
1: Limited (accessible)

700-293 Commu. Time-out in connecting to Remote


Auth. Server

Remote Authentication Connecting


Timeout

1~75

5 (sec)

Read/
Write

1~75 (sec)

700-294 Remote Auth. Search Time-out

Remote Authentication Searching


User Timeout

1~120

30 (sec)

Read/
Write

1~120 (sec)

700-297 Serial # Prifix (1st character)

Serial# Prefix (1st digit)

Read/
Write

alphanumerics (ASCII)

700-298 Serial # Prifix (2nd character)

Serial# Prefix (2nd digit)

Read/
Write

alphanumerics (ASCII)

700-299 Serial # Prifix (3rd character)

Serial# Prefix (3rd digit)

Read/
Write

alphanumerics (ASCII)

700-300 Serial # Model Code

Serial# Model Code

Read/
Write

alphanumerics (ASCII)

700-301 SEEPROM Serial # (1st digit)

SEEPROM Serial#(1st digit)

Read

alphanumerics (ASCII)

700-302 SEEPROM Serial # (2nd digit)

SEEPROM Serial#(2nd digit)

Read

alphanumerics(ASCII)

700-303 SEEPROM Serial # (3rd digit)

SEEPROM Serial#(3rd digit)

Read

alphanumerics(ASCII)

700-304 SEEPROM Serial # (4th digit)

SEEPROM Serial#(4th digit)

Read

alphanumerics(ASCII)

700-305 SEEPROM Serial # (5th digit)

SEEPROM Serial#(5th digit)

Read

alphanumerics(ASCII)

700-306 SEEPROM Serial # (6th digit)

SEEPROM Serial#(6th digit)

Read

alphanumerics(ASCII)

700-307 SEEPROM Serial # (7th digit)

SEEPROM Serial#(7th digit)

Read

alphanumerics(ASCII)

700-308 SEEPROM Serial # (8th digit)

SEEPROM Serial#(8th digit)

Read

alphanumerics(ASCII)

700-309 SEEPROM Serial # (9th digit)

SEEPROM Serial#(9th digit)

Read

alphanumerics(ASCII)

700-310 SEEPROM Serial # (10th digit)

SEEPROM Serial#(10th digit)

Read

alphanumerics(ASCII)

700-311

Battery Backup SRAM Serial # (1st


digit)

Read

alphanumerics(ASCII)

700-312 Battery Backup SRAM Serial # (2nd digit)

Battery Backup SRAM Serial # (2nd


digit)

Read

alphanumerics(ASCII)

700-313 Battery Backup SRAM Serial # (3rd digit)

Battery Backup SRAM Serial # (3rd


digit)

Read

alphanumerics(ASCII)

700-314 Battery Backup SRAM Serial # (4th digit)

Battery Backup SRAM Serial # (4th


digit)

Read

alphanumerics(ASCII)

700-315 Battery Backup SRAM Serial # (5th digit)

Battery Backup SRAM Serial # (5th


digit)

Read

alphanumerics(ASCII)

700-316 Battery Backup SRAM Serial # (6th digit)

Battery Backup SRAM Serial # (6th


digit)

Read

alphanumerics(ASCII)

700-317 Battery Backup SRAM Serial # (7th digit)

Battery Backup SRAM Serial # (7th


digit)

Read

alphanumerics(ASCII)

Battery Backup SRAM Serial # (1st digit)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-105

Description

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-106

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

700-318 Battery Backup SRAM Serial # (8th digit)

Battery Backup SRAM Serial # (8th


digit)

Read

alphanumerics(ASCII)

700-319 Battery Backup SRAM Serial # (9th digit)

Battery Backup SRAM Serial # (9th


digit)

Read

alphanumerics(ASCII)

700-320 Battery Backup SRAM Serial # (10th digit)

Battery Backup SRAM Serial #


(10th digit)

Read

alphanumerics(ASCII)

700-321 SEEPROM Product # (1st digit)

SEEPROM Product # (1st digit)

Read

numerics (ASCII)

700-322 SEEPROM Product # (2nd digit)

SEEPROM Product # (2nd digit)

Read

numerics (ASCII)

700-323 SEEPROM Product # (3rd digit)

SEEPROM Product # (3rd digit)

Read

numerics (ASCII)

700-324 SEEPROM Product # (4th digit)

SEEPROM Product # (4th digit)

Read

numerics (ASCII)

700-325 Battery Backup SRAM Product # (1st digit)

Battery Backup SRAM Product #


(1st digit)

Read

numerics (ASCII)

700-326 Battery Backup SRAM Product # (2nd digit)

Battery Backup SRAM Product #


(2nd digit)

Read

numerics (ASCII)

700-327 Battery Backup SRAM Product # (3rd digit)

Battery Backup SRAM Product #


(3rd digit)

Read

numerics (ASCII)

700-328 Battery Backup SRAM Product # (4th digit

Battery Backup SRAM Product #


(4th digit)

Read

numerics (ASCII)

700-329 SEEPROM Product Code (1st digit)

SEEPROM Product Code (1st digit)

Read/
Write

alphanumerics(ASCII)

700-330 SEEPROM Product Code (2nd digit)

SEEPROM Product Code (2nd


digit)

Read/
Write

alphanumerics(ASCII)

700-331 SEEPROM Product Code (3rd digit)

SEEPROM Product Code (3rd digit)

Read/
Write

alphanumerics(ASCII)

700-332 SEEPROM Product Code (4th digit)

SEEPROM Product Code (4th digit)

Read/
Write

alphanumerics(ASCII)

700-333 SEEPROM Product Code (5th digit)

SEEPROM Product Code (5th digit)

Read/
Write

alphanumerics(ASCII)

700-334 SEEPROM Product Code (6th digit)

SEEPROM Product Code (6th digit)

Read/
Write

alphanumerics(ASCII)

700-335 SEEPROM Product Code (7th digit)

SEEPROM Product Code (7th digit)

Read/
Write

alphanumerics(ASCII)

700-336 SEEPROM Product Code (8th digit)

SEEPROM Product Code (8th digit)

Read/
Write

alphanumerics(ASCII)

700-337 Device Type (SEEPROM Info)

Configuration (info. On SEEPROM)

Read/
Write

0x01: P(rinter), 0x02: F(ax), 0x04: C(opy), 0x08: S(can)


Set at factory production. A specific bit is assigned to each.
Expressed in logical addition. (Only C is a MN request.)
(700-006 works together.)

700-338 Territory Info (SEEPROM Info)

Territory(SEEPROM)

1~4

Read/
Write

1: FX, 2: XC, 3: XE, 4: AP


(The Initialize-by-country function is not intended for the
data.)

700-354 Auth. Service Access - Custom

Auth Service Access - Custom

1~2

1 : Limited (accessible)

Read/
Write

1 : Limited (accessible)
2: Limited (inaccessible)

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-355 Prohibition of saving Debug Log

Debug Log inhibition

0~3

0: Save all logs.

Read/
Write

0: Save all logs.


1: Prohibit saving IOT log.
2: Prohibit saving IIT log.
3: Prohibit saving IOT/IIT log.

700-356 Period/Time (min) to store job in memory

Auto Doc Delete -Passage Time Minutes

0~59

Read/
Write

0~59
*If [hour] is set to 0, a below-15 (min) value cannot be set.
* If [hour] is set to 120, only 0 (min) can be set.

700-358 Maintenance Password

(Null)

Read/
Write

4-to-12-digit ASCII Password


(Available only when CE Limit Mode is ON.)

700-360 Product Code (1st digit)

Read

Alphanumerics (ASCII)

700-361 Product Code (2nd digit)

Read

Alphanumerics (ASCII)

700-362 Product Code (3rd digit)

Read

Alphanumerics (ASCII)

700-363 Product Code (4th digit)

Read

Alphanumerics (ASCII)

700-364 Product Code (5th digit)

Read

Alphanumerics (ASCII)

700-365 Product Code (6th digit)

Read

Alphanumerics (ASCII)

700-366 Product Code (7th digit)

Read

Alphanumerics (ASCII)

700-367 Product Code (8th digit)

Read

Alphanumerics (ASCII)

1024 (1MB)

Read/
Write

AT Memory Spool : [512 KB~32 MB] (in steps of 256KB,


Unit: Kbyte)

512~32*1024

Description

700-368 lpd : Memory Spool

Lpd Buffer Size (Memory Spool)

700-370 SA Group DN

SA Group DN

NULL

Read/
Write

ASCII 255 bytes

700-371 AA Group DN

AA Group DN

NULL

Read/
Write

ASCII 255 bytes

700-372 LDAP Search Filter

LDAP Search Filter

NULL

Read/
Write

ASCII 512 bytes

700-373 FAX Standard Board ROM Minor Ver.

Read

(Auto Setting)

700-374 FAX Standard Board ROM Minor Ver.

Read

(Auto Setting)

700-375 FAX Standard Board ROM Revision

Read

(Auto Setting)

700-376 FAX Extension Slot 1 Major Ver.

Read

(Auto Setting)

700-377 FAX Extension Slot 1 Minor Ver.

Read

(Auto Setting)

700-378 FAX Extension Slot 1 Revision

Read

(Auto Setting)

700-379 Certificate OID for SmartCard Auth.

SmartCard Authenticatin Certificate


OID

NULL

Read/
Write

Set certificate OID (hex. character string) for auth.


""0000"" to ""FFFF"""

700-380 Certificate OID for SmartCard Signature

SmartCard Signature Certificate


OID

NULL

Read/
Write

Set certificate OID (hex. character string) for signature.


""0000"" to ""FFFF"""

700-381 Certificate OID for SmartCard Encryption

SmartCard Encryption Certificate


OID

NULL

Read/
Write

Set certificate OID (hex. character string) for encryption.


""0000"" to ""FFFF"""

700-390 Memory for E Mail To Print

Memory size for E mail print

64~1024

256 (KB)

Read/
Write

64~1024 (KB)

700-396 Auditron Color Mode for Copy (Unauthenticated User Color Mode)

Auditron Color Mode for Copy

0~2

0: Prohibit

Read/
Write

0: Prohibit, 1: BW, 2: BW & Low Price Color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-107

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-108

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Read/
Write

Description

5: A4
[MN] 44: Letter
(For values by country,
see Appendix 3.)

Read/
Write

5 : A4
44: Letter

Default

700-397 Default Paper Size for Report

Default Input Medium Size

700-398 CE Auditron Mode (Display of Menu limiting


Print User)

CE Auditron Mode

0~1

1: Displayed

Read/
Write

0: Not displayed
1: Displayed

700-399 Switching between mm and inch

Default Measure Unit(MM/Inch)

1~3

1: mm
[MN] 3: inch
(For values by country,
see Appendix 3.)

Read/
Write

1: mm
3: inch

700-400 TSC Contract Mode

Contract TSC

0~1

0: Not contracted

Read/
Write

0: Not contracted
1: Contracted

700-401 Paper Size Group (NVM)

Paper Size Group NVM

1~5

Paper Size Group setting Read/


Write
(factory setting in
SEEPROM)

1: Japan, 2: NA, 3: EU, 4: AP, 5: SA

700-402 Paper Size Group (SEEPROM)

Paper Size Group SEEPROM

1~5

Factory setting by destination

Read/
Write

1: Japan, 2: NA, 3: EU, 4: AP, 5: SA

700-404 802.1x Authentication enabled/disabled

802.1x authentication enable

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

700-405 Authentication Method

802.1x authentication type

0~2

0 : EAP_MD5

Read/
Write

0: EAP_MD5
1: EAP_MSCHAPv2
2: EAP_PEAP_MSCHAPv2

700-406 Auth. User Name

802.1x authentication user name

NULL

Read/
Write

a 128-or-less-byte ASCII character string (null-terminated)

700-407 Authentication Password

802.1x authentication password

NULL

Read/
Write

a 128-or-less-byte ASCII character string (null-terminated)

700-408 Server Certificate Check enabled/disabled

802.1x authentication validate certif- 0~1


icate

0: Disabled

Read/
Write

0: Disabled
1: Enabled
(Enabled only at EAP-PEAPv0/EAP-MS-CHAP-V2.)

700-409 CUI Custom Service Function enabled/disabled

Custom Service Enable

0: Disabled

Read/
Write

0: Disabled
1: Enabled
[Enabled for MN only.]

700-410 Electronic Sorting Print Area Size (RAM


Disk)

Memory
Standard: 33M
Add 128M: 50M
Add 256M: 66M

Read/
Write

For setting value, see FF Storage Device: part depending


on Product.

700-411

Memory
Standard: 33M
Add 128M: 50M
Add 256M: 66M
Add 386M: 100M

Read/
Write

For setting value, see FF Storage Device: part depending


on Product.

7M

Read/
Write

Cannot be set.

Electronic Sorting Copy Area Size (RAM


Disk)

700-412 Mailbox Area Size (RAM Disk)

0~1

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

700-413 Server Address

Xerox Secure Access Server


Address

NULL

Read/
Write

Specify this by FQDN/IPv6/IPv4. 127 character


string+NULL-terminator

700-414 Server Pass

Xerox Secure Access Server Pass

NULL

Read/
Write

Pass on server. 255 character string+NULL-terminator

700-415 Login instruction from device

Xerox Secure Access enable Local 0~1


Login

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

700-416 Permission of Acquisition of Accounting


Code from Server

Xerox Secure Access enable


Accounting Code

0~1

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

700-417 Server Access Time-out

Xerox Secure Access Timeout

1~300

8 (sec)

Read/
Write

1~300 (sec)

700-418 Prompt Character String Default

Xerox Secure Access Prompt


default

"Please complete all


steps required by the
authentication device to
gain access to the system."

Read/
Write

255 character string+NULL-terminator

700-419 Title Character String Default

Xerox Secure Access Title default

"Login"

Read/
Write

63 character string+NULL-terminator

700-420 Flag Prohibiting Download

Download Disable Flag

0: Permitted

Read/
Write

0: Permitted
1: Prohibited

700-421 Product ID (1st char.) for identifying file to


download

Product ID(1) of Download File

NULL

Read/
Write

ASCII

700-422 Product ID (2nd char.) for identifying file to


download

Product ID(2) of Download File

NULL

Read/
Write

ASCII

700-423 Product ID (3rd char.) for identifying file to


download

Product ID(3) of Download File

NULL

Read/
Write

ASCII

700-424 Product ID (4th char.) for identifying file to


download

Product ID(4) of Download File

NULL

Read/
Write

ASCII

700-425 Product ID (5th char.) for identifying file to


download

Product ID(5) of Download File

NULL

Read/
Write

ASCII

700-426 Product ID (6th char.) for identifying file to


download

Product ID(6) of Download File

NULL

Read/
Write

ASCII

700-427 Product ID (7th char.) for identifying file to


download

Product ID(7) of Download File

NULL

Read/
Write

ASCII

700-428 Product ID (8th char.) for identifying file to


download

Product ID(8) of Download File

NULL

Read/
Write

ASCII

700-430 Certificate Reliability Level (PKI Mode)

Security PKI Mode Level

1~3

1: Level 1

Read/
Write

1: Level 1, 2: Level 2, 3: Level 3

700-431 Device Certificate Type

Security PKI Certification Type

0~2

0: Not registered

Read/
Write

0: Not registered, 1: Registered (self-generated), 2: Registered (imported from outside)

700-437 SSL Enabled/Disabled

Security SSL Enable

0~1

0: Disabled (FALSE)

Read/
Write

0: Disabled
1: Enabled

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

0~1

2010/08
6-109

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-110

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

Read/
Write

Description

0: Disabled (FALSE)

Read/
Write

0: Disabled
1: Enabled

Security S/MIME Certification Index 0~0xFFFFFFFF

Read/
Write

Index No. of certificate used for S/MIME

700-442 S/MIME Message Digest Method

Security S/MIME Message Digest


Mode

0~1

0 : SHA1

Read/
Write

0: SHA1, 1: MD5

700-443 Method of Encrypting S/MIME Content

Security S/MIME Content CipherMode

0~3

0: 3DES

Read/
Write

0: 3DES, 1: RC4-40, 2: RC4-64, 3: RC4-128

700-444 S/MIME Signature Mode

Security S/MIME Signature Type

0~2

0: Device Certificate
fixed

Read/
Write

0: Device Certificate fixed (Default)


1: Personal Certificate fixed
2: User Certificate fixed

700-445 SSL Port No.

Security SSL Enable

1~65535

443

Read/
Write

1~65535

700-446 HDD Overwrite Setting

Security HDD Overwrite Enable

0~1

1: Enable

Read/
Write

0: Disabled
1: Enabled

700-447 HDD Overwrite Qty

Security HDD Overwrite Count Set

1~3

Read/
Write

1, 3

700-454 SNTP Enabled/Disabled

Security SNTP Info Enable

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

700-455 SNTP Time Acquisition Interval

Security SNTP Info Interval Time

1~500

168 hrs

Read/
Write

1~500 hrs

700-458 Prohibition of receiving unreliable mail

MIO No Signed Reject

0~1

0: Not prohibited

Read/
Write

0: Not prohibited
1: Prohibited

700-459 Auto Storage of Certificate enabled/disabled MIO Cert Auto Store

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

700-460 SEC Data Restriction

Security SEC Data Restriction

0~1

0: Disabled

Read/
Write

0: Disabled, 1: Enabled

700-461 Prohibition of receiving unreliable mail


(@Internet Fax)

Internet Fax No Signed Reject

0~1

0: Not prohibited

Read/
Write

0: Not prohibited
1: Prohibited

700-462 Device Certificate for SCANFILE Signature

Security Scan File Certno

0~0XFFFFFFFF

0: Not set

Read/
Write

0: Not set
0~ : Certificate Index No.

700-463 SCANFILE Signature Signer

Security Scan File Signer

0~2

0: Device Signature fixed Read/


Write

0: Device Certificate fixed


1: Personal Certificate fixed
2: User Certificate fixed

700-464 XDW Signature

Security DocuWorks Sign

2~4

4: Selected by user

Read/
Write

2: Always signed (visible)


3: Never signed
4: Selected by user

700-465 PDF Signature

Security PDF Sign

1~4

4: Selected by user

Read/
Write

1: Always signed (invisible)


2: Always signed (visible)
3: Never signed
4: Selected by user

700-466 Prohibition of specifying limits on Print Time

Inhibit Auto Print Valid

0~1

0: Not prohibited

Read/
Write

0: Not prohibited
1: Prohibited

NVM Name

PSW Display

Setting Range

Default

700-440 S/MIME Enabled/Disabled

Security S/MIME Mode Enable

0~1

700-441 Device Certificate for S/MIME

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

Description

700-467 Print Prohibition Start Time (hr)

Inhibit Auto Print Start Hour

0~23

21 oclock

Read/
Write

0~23 (hr)

700-468 Print Prohibition Start Time (min)

Inhibit Auto Print Start Minute

0~59

0 min

Read/
Write

0~59 (min)

700-469 Print Prohibition End Time (hr)

Inhibit Auto Print End Hour

0~23

9 oclock

Read/
Write

0~23 (hr)

700-470 Print Prohibition End Time (min)

Inhibit Auto Print End Minute

0~59

0 min

Read/
Write

0~59 (min)

700-471 CO User Report Output

CO Report

0~1

1: Permitted

Read/
Write

0: Prohibited
1: Permitted

700-487 DFE: Paper-Color-based APS/ATS enabled/


disabled

0~1

0h

Read/
Write

0: Enabled
1: Disabled

700-497 IC Card No. Check Method

0~1

Read/
Write

0: Checked against User ID


1: Checked against IC Card ID

700-500 Internet Fax of Received Internet Fax


enabled/disabled

Internet Fax to Internet Fax Via Box 0~1


Enable

0: Disabled

Read/
Write

0: Disabled, 1: Enabled

700-501 Email of Received Internet Fax enabled/disabled

Internet Fax to Email Via Box


Enable

0~1

0: Disabled

Read/
Write

0: Disabled, 1: Enabled

700-502 Auto Deletion of Doc in Extended Mailbox


enabled/disabled

Auto Doc Delete From Box

0~1

0: Not auto-delete

Read/
Write

1: Auto-delete, 0: Not auto-delete

700-503 Qty of days before auto-deleting doc in


extended mailbox

Pass Days of Auto Doc Delete From 1~14


Box

7 days

Read/
Write

1~ 14 (day)

700-504 Time (hr) when to auto-delete doc in


extended mailbox

Hour at Auto Doc Delete From Box

0~23

3 oclock

Read/
Write

0~23

700-505 Time (min) when to auto-delete doc in


extended mailbox

Minute at Auto Doc Delete From


Box

0~59

0 min

Read/
Write

0~59

700-506 Disposing of doc taken out from client

Doc Delete From Box After Client


Pull

0~1

0: Follow box setting

Read/
Write

0: Follow box setting, 1: Delete

700-513 Screen for checking for Box Service Job-inMemory for print

Box Print Deletion Confirm

0~1

1: Displayed
[MN] 0: Not displayed

Read/
Write

0: Not displayed, 1: Displayed

700-520 SESAMi Manager Port No.

SESAMI Manager Port Number

1~65535

80

Read/
Write

1~65535

700-521 SESAMi Manager Max Session Qty

SESAMI Manager Max Sessions

1~5

Read/
Write

1~5

700-522 SESAMi Manager Connection Time-out (sec) SESAMI Manager Connection Tim- 1~255
eout

30

Read/
Write

1~255

700-523 Commu. Time-out in starting linking to appli- SESAMI Job Flow Service Connec- 1~900
cation
tion Timeout

60

Read/
Write

1~900

700-529 Info about Control of Restoring

0~1

Read/
Write

0: Prohibit restoring
1: Permit restoring

0~1

1: Reboot

Read/
Write

0: Not reboot, 1: Reboot

700-530 Reboot at reboot-expected Fail

Reboot When Fault Occur

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-111

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-112

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-540 Auditron Mode (Auditron Mode/Auth. Mode)

Auditron Mode

0~4

0 : OFF

Read/
Write

0: OFF
1: INTERNAL AUDITRON
2: NETWORK ACCOUNTING
3: REMOTE AUTHENTICATION
[IBG/MN] 4: XS Accounting

700-541 Limit on printing from Box

Auditron Mode Enable for MBOX


Print

0~1

1: ON

Read/
Write

0: OFF (unlimited), 1: ON (limited)

700-542 Limit on output of e-doc from Box

Auditron Mode Enable for MBOX


Output

0~1

1: ON

Read/
Write

0: OFF (unlimited), 1: ON (limited)

700-543 User Informatrion Location

User Information Memory Location

0~1

0: NVM

Read/
Write

0: NVM RAM, 1: HDD

700-544 Auth. Info Check

Auditron Check Info Enable

0~1

[FX/IBG] 0 : DISABLE
[MN] 1 : ENABLE

Read/
Write

0: DISABLE, 1: ENABLE

700-545 Password Mode for Local Access

Auditron Password Mode OFF/ON

0~1

0: OFF

Read/
Write

0: OFF, 1: ON

700-546 Operation with auth. info unavailable

Auditron No Account Action

0~1

0: Cancel

Read/
Write

0: Cancel, 1: Store

700-547 Showing User ID

Auditron User ID

User ID

Read/
Write

1~15 character(s) (7-Bit ASCII)

700-548 Showing Account ID

Auditron Account ID

Account ID

Read/
Write

1~15 character(s) (7-Bit ASCII)

700-549 Conceal UserID

Auditron Condeal User ID

0~1

0 : FALSE

Read/
Write

0: FALSE, 1: TRUE

700-550 Conceal AccountID

Auditron Condeal Account ID

0~1

0 : FALSE

Read/
Write

0: FALSE, 1: TRUE

700-551 Remote Authentication Guest Mode

Remote Authentication Guest Mode 0~1

0 : OFF

Read/
Write

0: OFF, 1: ON

700-552 Remote Authentication Service

Remote Authentication Service

0 : Kerberos
(Windows2000)

Read/
Write

0: Kerberos (Windows2000)
1: Kerberos (Solaris)
2: Certificate Agent
3: LDAP
4: SMB

700-553 Guest Password

Guest Password

"guest"

Read/
Write

4~12 characters (7-Bit ASCII)

700-555 KDC Server Port No.

KDC Server Port Number

88

Read/
Write

1~65535

700-556 KDC FQDN

KDC FQDN

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:).
Use of 1-byte hyphen is not allowed at head and tail of
character string.

0~4

0~65535

Description

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

700-557 KDC Realm Name

KDC Realm Name

700-558 Storage of Print Job tor Billing

DV Pay for Print Forced Store

700-559 Storage of Print Job for Billing Job Command enabled/disabled


700-560 Operation with auth. info improper

Setting Range

Default

Read/
Write

Description

NULL

Read/
Write

64-or-less-byte character string

0~2

0: Not stored

Read/
Write

0: Not stored, 1: Stored, 2: Print job forced to be stored


(Login User ID shall be the key.)

DV Pay for Print XPJL Command


Enable

0~1

0: Disabled
[MN] 1: Enabled

Read/
Write

0: Disabled
1: Enabled

DV Pay for Print Error Account


Action

0~1

0: Canceled

Read/
Write

0: Canceled, 1: Stored

700-561 Control of Print Job for Billing Job Command DV Pay for Print Job Command
enabled/disabled
Enable

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

700-562 No Account User Print

No Account User Print Permission

0~1

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

700-563 Max Qty of series of KO Auth. Errors

User Auth Error Max Number for


Auth Lock

0~10

Read/
Write

0~10

700-564 Max Qty of Auth. Errors

User Auth Error Max Number for


Access Log

0~600

10

Read/
Write

0~600

700-566 KDC Server Port No. -2

KDC Server Port Number-2

0~65535

88

Read/
Write

1~65535

700-567 KDC FQDN-2

KDC FQDN-2

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:).
Use of 1-byte hyphen is not allowed at head and tail of
character string.

700-568 KDC Realm Name-2

KDC Realm Name-2

NULL

Read/
Write

64-or-less-byte character string

700-580 KDC Server Port No. -3

KDC Server Port Number-3

88

Read/
Write

1~65535

700-581 KDC FQDN-3

KDC FQDN-3

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:).
Use of 1-byte hyphen is not allowed at head and tail of
character string.

700-582 KDC Realm Name-3

KDC Realm Name-3

NULL

Read/
Write

64-or-less-byte character string

700-584 KDC Server Port No. -4

KDC Server Port Number-4

88

Read/
Write

1~65535

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

0~65535

0~65535

2010/08
6-113

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-114

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

700-585 KDC FQDN-4

KDC FQDN-4

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:).
Use of 1-byte hyphen is not allowed at head and tail of
character string.

700-586 KDC Realm Name-4

KDC Realm Name-4

NULL

Read/
Write

64-or-less-byte character string

700-588 KDC Server Port No. -5

KDC Server Port Number-5

88

Read/
Write

1~65535

700-589 KDC FQDN-5

KDC FQDN-5

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:).
Use of 1-byte hyphen is not allowed at head and tail of
character string.

700-590 KDC Realm Name-5

KDC Realm Name-5

NULL

Read/
Write

64-or-less-byte character string

700-591 Direct Fax Job Restriction Mode

Security Direct FAX Restriction

0~1

0: Permitted

Read/
Write

0: Permitted
1: Prohibited

700-592 Auth. Info Check (Receive-on-Net Job)

Auth Check Info for Net Job

0~1

1: Checked

Read/
Write

0: Not checked
1: Checked

700-594 Customize User Prompts

Customize User Prompts

0~3

0: Both

Read/
Write

0: Both
1: Prompt 1(for User ID) only
2: Prompt 2 (for Account ID) only
3: Neither

700-595 Password for Security Print/Charge Print:


Min. Qty of Digits

Min Password Length

0~12

Read/
Write

0~12

700-596 Prevention of unexpected failure to extract


Job Log

SSMM Accounting Service Info


Enabled

0~1

0: Disable

Read/
Write

0: Disable
1: Enable

700-600 DC132 Supple. Data Group 1 (IOT)

Group1(IOT)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

700-601 DC132 Supple. Data Group 1 (SYS1)

Group1(SYS1)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

0~65535

700-602 DC132 Supple. Data Group 1 (SYS2)

Group1(SYS2)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

700-603 DC132 Supple. Data Group 2 (IOT)

Group2(IOT)

0~0xFFFFFFFF

(Auto Setup)

Read

(Auto Setup)

700-604 DC132 Supple. Data Group 2 (SYS1)

Group2(SYS1)

0~0xFFFFFFFF

(Auto Setup)

Read

(Auto Setup)

700-605 DC132 Supple. Data Group 2 (SYS2)

Group2(SYS2)

0~0xFFFFFFFF

(Auto Setup)

Read

(Auto Setup)

700-606 DC132 Supple. Data Group 3 (IOT)

Group3(IOT)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

700-607 DC132 Supple. Data Group 3 (SYS1)

Group3(SYS1)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

700-608 DC132 Supple. Data Group 3 (SYS2)

Group3(SYS2)

0~0xFFFF

(Auto Setup)

Read

(Auto Setup)

Table 1 NVM 700 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range

Default

700-609 XPS Signature

Security XPS Sign

1~4

4: Instructed by user

Read/
Write

1: Always signed (invisible)


3: Never signed
4: Instructed by user

700-610 Option Connection for enabling IT

IT Option Enable

0~1

0: Not connected

Read/
Write

0: Not connected, 1: Connected

700-616 KDC FQDN - for backup 1

Netauth KDC Info - server name for


backup 1

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:). Use of 1-byte hyphen is not allowed at head
and tail of character string.

700-617 KDC FQDN -for backup 2

Netauth KDC Info - server name for


backup 2

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:). Use of 1-byte hyphen is not allowed at head
and tail of character string.

700-618 KDC FQDN -for backup 3

Netauth KDC Info - server name for


backup 3

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:). Use of 1-byte hyphen is not allowed at head
and tail of character string.

700-619 KDC FQDN -for backup 4

Netauth KDC Info - server name for


backup 4

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:). Use of 1-byte hyphen is not allowed at head
and tail of character string.

700-620 KDC FQDN -for backup 5

Netauth KDC Info - server name for


backup 5

NULL

Read/
Write

This can be input in FQDN/IPv4/IPv6 literal style. Character


string should be null-terminated.
Character Restriction: Available are only 1-byte alphanumerics, 1-byte hyphen, delimiter dot (.) for use in address,
and colon (:). Use of 1-byte hyphen is not allowed at head
and tail of character string.

700-621 KDC Server Port No. -for backup 1

Netauth KDC Info - server port num- 1~65535


ber for backup 1

88

Read/
Write

1~65535

700-622 KDC Server Port No. -for backup 2

Netauth KDC Info - server port num- 1~65535


ber for backup 2

88

Read/
Write

1~65535

700-623 KDC Server Port No. -for backup 3

Netauth KDC Info - server port num- 1~65535


ber for backup 3

88

Read/
Write

1~65535

700-624 KDC Server Port No. -for backup 4

Netauth KDC Info - server port num- 1~65535


ber for backup 4

88

Read/
Write

1~65535

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-115

Description

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-116

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

700-625 KDC Server Port No. -for backup 5

Netauth KDC Info - server port num- 1~65535


ber for backup 5

88

Read/
Write

1~65535

700-627 LDAP Auth. -Sequence Type

Netauth LDAP Info - auth sequence 0~1

0: Direct Login

Read/
Write

0: Direct Login
1: Search and Login

700-628 LDAP Auth. - Login User Login Property Type Netauth LDAP Info - login user login
attribute

"samAccountName"

Read/
Write

Character String (ASCII 32 characters)

700-629 LDAP Auth. - Login User Search Property


Type

Netauth LDAP Info - login user


search attribute

"mail"

Read/
Write

Character String (ASCII 32 characters)

700-630 LDAP Auth. -User Name Addition Character


String

Netauth LDAP Info - user string


added

NULL

Read/
Write

Character String (ASCII 64 characters)

700-631 LDAP Auth. -User Name Addition Character


String enabled/disabled

Netauth LDAP Info - add user string 0~1

0: Disabled

Read/
Write

0: Disabled, 1: Enabled

700-632 SMB Auth. -Domain Name 1

Netauth SMB Info - domain name 1

NULL

Read/
Write

Character String (ASCII 15 characters)

700-633 SMB Auth. -Domain Name 2

Netauth SMB Info - domain name 2

NULL

Read/
Write

Character String (ASCII 15 characters)

700-634 SMB Auth. -Domain Name 3

Netauth SMB Info - domain name 3

NULL

Read/
Write

Character String (ASCII 15 characters)

700-635 SMB Auth. -Domain Name 4

Netauth SMB Info - domain name 4

NULL

Read/
Write

Character String (ASCII 15 characters)

700-636 SMB Auth. -Domain Name 5

Netauth SMB Info - domain name 5

NULL

Read/
Write

Character String (ASCII 15 characters)

700-642 SMB Auth. -Server/SMB Name 1

Netauth SMB Info - server/SMB


name 1

NULL

Read/
Write

One of FQDN, IPv6 address (literal style) and IPv4 address


(literal style) can be input. Character string should be nullterminated.
Char. Restriction [in specifying NetBIOS Host Name]
15 Prohibited Characters : " * + , / : ; < = > ? [ \ ] |
Prohibited Condition: A space exists at head or tail of character string. Character string consists of only periods.
Char. Length: Max 16 bytes (including NULL char.)
Char. Restriction [in specifying FQDN]
Available Char.: 1-byte alphanumerics, - (1-byte hyphen), .
(period).
Prohibited Condition: 1-byte hyphen (-) exists at head or tail
of character string.

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

700-643 SMB Auth. -Server/SMB Name 2

Netauth SMB Info - server/SMB


name 2

NULL

Read/
Write

One of FQDN, IPv6 address (literal style) and IPv4 address


(literal style) can be input. Character string should be nullterminated.
Char. Restriction [in specifying NetBIOS Host Name]
15 Prohibited Characters : " * + , / : ; < = > ? [ \ ] |
Prohibited Condition: A space exists at head or tail of character string. Character string consists of only periods.
Char. Length: Max 16 bytes (including NULL char.)
Char. Restriction [in specifying FQDN]
Available Char.: 1-byte alphanumerics, - (1-byte hyphen), .
(period).
Prohibited Condition: 1-byte hyphen (-) exists at head or tail
of character string.

700-644 SMB Auth. -Server/SMB Name 3

Netauth SMB Info - server/SMB


name 3

NULL

Read/
Write

One of FQDN, IPv6 address (literal style) and IPv4 address


(literal style) can be input. Character string should be nullterminated.
Char. Restriction [in specifying NetBIOS Host Name]
15 Prohibited Characters : " * + , / : ; < = > ? [ \ ] |
Prohibited Condition: A space exists at head or tail of character string. Character string consists of only periods.
Char. Length: Max 16 bytes (including NULL char.)
Char. Restriction [in specifying FQDN]
Available Char.: 1-byte alphanumerics, - (1-byte hyphen), .
(period).
Prohibited Condition: 1-byte hyphen (-) exists at head or tail
of character string.

700-645 SMB Auth. -Server/SMB Name 4

Netauth SMB Info - server/SMB


name 4

NULL

Read/
Write

One of FQDN, IPv6 address (literal style) and IPv4 address


(literal style) can be input. Character string should be nullterminated.
Char. Restriction [in specifying NetBIOS Host Name]
15 Prohibited Characters : " * + , / : ; < = > ? [ \ ] |
Prohibited Condition: A space exists at head or tail of character string. Character string consists of only periods.
Char. Length: Max 16 bytes (including NULL char.)
Char. Restriction [in specifying FQDN]
Available Char.: 1-byte alphanumerics, - (1-byte hyphen), .
(period).
Prohibited Condition: 1-byte hyphen (-) exists at head or tail
of character string.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-117

6.3.5 NVM 700 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-118

6.3.5 NVM 700 Controller

Version 1.2

Table 1 NVM 700 Controller


ChainLink

NVM Name

PSW Display

700-646 SMB Auth. -Server/SMB Name 5

Netauth SMB Info - server/SMB


name 5

700-652 SMB Auth. -specified by:

Netauth SMB Config - specified by

700-653 User Login Property Type for Notice

Setting Range

Default

Read/
Write

Description

NULL

Read/
Write

One of FQDN, IPv6 address (literal style) and IPv4 address


(literal style) can be input. Character string should be nullterminated.
Char. Restriction [in specifying NetBIOS Host Name]
15 Prohibited Characters : " * + , / : ; < = > ? [ \ ] |
Prohibited Condition: A space exists at head or tail of character string. Character string consists of only periods.
Char. Length: Max 16 bytes (including NULL char.)
Char. Restriction [in specifying FQDN]
Available Char.: 1-byte alphanumerics, - (1-byte hyphen), .
(period).
Prohibited Condition: 1-byte hyphen (-) exists at head or tail
of character string.

0 : DOMAIN_NAME

Read/
Write

0: DOMAIN NAME
1: SERVER NAME

Search User Login Attribute

samAccountName

Read/
Write

Character string (ASCII 32 bytes)

700-654 User Search Property Type

Search User Search Attribute

NULL

Read/
Write

Character string (ASCII 32 bytes)

700-655 Password Mode in working with IC-Card


Gate Remote Auth.

Password Mode for Option

0~1

1: ON

Read/
Write

0: OFF
1: ON

700-656 Use of User Credential on LDAP

Usage of User's Credential on


LDAP

0~1

0: Not used

Read/
Write

0: Not used
1: Used

700-657 Use of User Credential on SMTP

Usage of User's Credential on


SMTP

0~1

0: Not used

Read/
Write

0: Not used
1: Used

700-658 Use of User Credential for ScanToPC

Usage of User's Credential for


ScanToPC

0~1

0: Not used

Read/
Write

0: Not used
1: Used

700-659 Control of extract of User ID for ScanToFTP

Usage of userID without Domain

0~1

0: Not controlled

Read/
Write

0: Not controlled
1: Controlled

700-660

Job Exec Ticket Timeout

0~255

0: No limit (no time-out)

Read/
Write

0~255 (in min)

DMP Indication

0~4

Read/
Write

0: DMP1/2
1: DMP3/4
2: DMP5/6
3: DMP2007/2008
4: DMP2009

Web Print-executable Time

700-701 DMP Indication

0~1

6.3.6 NVM 701,702,709 Controller


Table 1 NVM 701,702 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

701-912

ADC Gradation Adj. LUT Validity


(A, B)

ADC Gradation compensation


Validity for AB

0~1

1: Valid

Read/Write

0: Invalid
1: Valid

701-917

ADC Gradation Adj. LUT Validity


(E, F)

0~1

1: Valid

Read/Write

0: Invalid
1: Valid

701-924

Auto Gradation Adj. LUT Validity


(A, B)

Auto Gradation compensation


Validity for AB

0~1

1: Valid

Read/Write

0: Invalid
1: Valid

701-929

Auto Gradation Adj. LUT Validity


(E, F)

Auto Gradation compensation


Validity for EF

0~1

1: Valid

Read/Write

0: Invalid
1: Valid

702-931

BufferCont Management Memory Buffer Partition Config Expand


Partition Info
Prohibition

0~1

0: Not prohibited

Read/Write

Prohibition of extending memory partition size


1: Prohibited
0: Not prohibited
When extending memory partition size is prohibited, PfBufIoctl()
request for memory partition extension is refused.

702-932

External Scan Feature

DFE Scan Config Feature

0~2

0: Unavailable

Read/Write

0: Unavailable
1: ExtNetScan
2: CDIScan

702-933

Client Identification Info for


Backup/Restore

Client identification information


For Box Backup or Restore

NULL

Read/Write

Only 1-byte alphanumerics (A to F, a to f, 0 to 9), delimiter dot (.) for


use in address, and colon (:)

702-934

Output of JFS Error Report

IDC Report Feature enable

0~1

0: Not auto-output

Read/Write

0: Not auto-output
1: Auto-output

702-935

Screen for checking for Print Ser- Stored Print Confirmation


vice Job-in-Memory

0~1

1: Displayed
[MN] 0: Not displayed

Read/Write

0: Not displayed
1: Displayed

702-940

FAX Size Type

1~2

2: Non-standard

Read/Write

1: Standard
2: Non-standard

Read/Write

SFMT Size for FAX

702-941

FAX Slow-Scan Length Threshold SFMT SS Length Threshold

0~10

10mm

702-942

[A3 and Ledger mixed] in determining FAX Slow-Scan Length

1~2

Read/Write
Conforms to
RECEIVE_DOCSIZ
E_SELECT in Fax
Card Functional
Specifications (A10
SystemData Default
by country).

1: [A3 and Ledger mixed] permitted


2 : [A3 and Ledger mixed] not permitted

709-003

IISS (IIT) Serial No.

Alphanumerics (ASCII)

SFMT A3 Ledger Mixed

Version 1.2

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Read

0~10mm

6.3.6 NVM 701,702 Controller

General

General
6.3.6 NVM 701,702 Controller

2010/08
6-120

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Version 1.2

6.3.7 NVM 710 IISS


Table 1 NVM 710 IISS
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

710-501

Method of detecting Fax Doc Size Fax Document Size Detection


for DADF

0~1

Read/Write

Shows the methods between which to switch when Fax Doc Detection is selected in DADF mode.
0: A/B series
1: Inch series

710-551

JAM Bypass

JAM Bypass

0~1

Read/Write

0: Not bypassed 1: Bypassed


Also used for CVT.

710-600

Size Mismatch Jam Detection

Size Miss Match Set(Simp)

Read/Write

1.

Detect Size Mismatch Jam.

2.

Not detect Size Mismatch Jam.

3.

When Size Mismatch is detected, report Operation Fail and


purge the doc. Reduce the Non-Standard Size Range on NoMixed-Sizes Detect Table .

710-601

Switch to Alternate Size 1

Altanate Size Set1

1~2

PF1: Switches between 8.5x13SEF and 8.46x12.4SEF. No-Mix/


Size-Mix:Inch13
1: 8.5x13SEF
2: 8.46x12.4SEF

710-602

Switch to Alternate Size 2

Altanate Size Set2

1~2

PF1: Switches between 8.5x14SEF and 8.46x12.4SEF. No-Mix/


Size-Mix: Inch14
1: 8.5x14SEF
2: 8.46x12.4SEF

710-603

Switch to Alternate Size 3

Alternate Size Set3

0~2

Read/Write

PF1: Switches between 11X15S and 11X17S. No-Mix:mm No-Mix/


Size-Mix: Inch13/Inch14
0: Default
1: 11x17S
2: 11x15S
PF2: Switches between 11x15S and 11x17S.
No-Mix: mm/Inch13/Inch14 Size-Mix: Inch13/Inch14
0: Default
1: 11x17S
2: 11x15S

710-604

Switch to Alternate Size 4

Alternate Size Set4

0~2

Read/Write

PF1: Switches between 8.46x12.4S and 8.5X13S and 8.5X14S. NoMix/Size-Mix: mm


0: Default
1: 8.5x13S
2: 8.5x14S
PF2: Switches between 8.5x13S and 8.5x14S. No-Mix/Size-Mix: mm
Default= 2
0: Default
1: 8.5x13S
2: 8.5x14S

Version 1.2

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6.3.7 NVM 710 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-122

6.3.7 NVM 710 IISS

Version 1.2

Table 1 NVM 710 IISS


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

710-605

Switch to Alternate Size 5

Alternate Size Set5

0~2

Read/Write

PF1: Switches between B5S and 16KS. No-Mix: mm


0: Default
1: B5S
2: 16KS
PF2: Switches B5S and 16KS. No-Mix/Size-Mix: mm
0: Default
1: B5S
2: 16KS

710-606

Switch to Alternate Size 6

Alternate Size Set6

0~3

Read/Write

PF1: Switches between 8x10S and 8x10.5S and 8.5x11S. Size-Mix:


Inch13/Inch14
0: Default
1: 8.5x11S
2: 8x10S
3: 8x10.5S
PF2: Switches between 8x10S and 8x10.5S and 8.5x11S. Size-Mix:
Inch13/Inch14
0: Default
1: 8.5x11S
2: 8x10S
3: 8x10.5S

710-607

Switch to Alternate Size 7

Alternate Size Set7

0~3

Read/Write

PF1: Switches between 8x10L and 8x10.5L and 8.5x11L. Size-Mix:


Inch13/Inch14
0: Default
1: 8.5x11L
2: 8x10L
3: 8x10.5L
PF2: Switches 8x10L and 8x10.5L and 8.5x11L. Size-Mix: Inch13/
Inch14
0: Default
1: 8.5x11L
2: 8x10L
3: 8x10.5L

710-608

Switch to Alternate Size 8

Alternate Size Set8

0~3

Read/Write

PF1: Switches between B4S, 8K, 11x15S and 11x17S. Size-Mix:


mm
0: Default
1: B4S
2: 8KS
3: 11x15S
4: 11x17S
PF2: Switches B4S, 8KS and 11x17S. Size-Mix :mm
0: Default
1: B4S
2: 8KS
3: 11x17S
(4: 11x17S. Inform CVT of 3.)

Table 1 NVM 710 IISS


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

710-609

Switch to Alternate Size 9

Alternate Size Set9

0~2

Read/Write

PF1: Switches between 8x10S and 8x10.5S. No-Mix: Inch13/Inch14


0: Default
1: 8x10S
2: 8x10.5S
PF2: Switches between 8x10S and 8x10.5S. No-Mix: Inch13/Inch14
0: Default
1: 8x10S
2: 8x10.5S

710-610

Switch to Alternate Size 10

Alternate Size Set10

0~3

Read/Write

PF1: Switches between B5L and 16KL. Size-Mix: mm


0: Default
1: B5L
2: 16KL
(3: 16KL. Inform CVT of 2.)
0: Default
1: B5L
2: 16KL
3: 8.5x11L

710-611

Switch to Alternate Size 11

Altanate Size Set11

0~3

710-612

Size-Mix Mode Temporary Size


Orientation

Size-Mix Mode Assumed Size

0~1

Read/Write

Switches between LEF and SEF.


0: LEF
1: SEF

710-613

Fax Mix-Size Standard Mode

Fixed Size Selection

0~1

Read/Write

Switches to appropriate one of the sizes (non-standard/standard)


that DADF notifies IISS of in Fax Mix-Size mode.
0: Non-standard mode
1: Standard mode

710-620

DADF DPM Specification

Dadf Dpm Specification

0~65535

Version 1.2

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PF1: Switches between B5S and 16KS and 8.5x11S. Size-Mix: mm


0: Default
1: B5S
2: 16KS
3: 8.5x11S

Specifies DADF DPM.


0: DADF operates at Max DPM.
1-65535: DADF operates at specified DPM. (in steps of 1DPM)

6.3.7 NVM 710 IISS

General

General
6.3.7 NVM 710 IISS

2010/08
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Version 1.2

6.3.8 NVM 711 IISS


Table 1 NVM 711 IISS
ChainLink
711-001

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side1)


(550.0mm/sec)

Side1 550.0 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-140 value=Default, 711-001value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-002

DADF Lead Reg. Adjustment (Side1)


(440.0mm/sec)

Side1 440.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-002 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-003

DADF Lead Reg. Adjustment (Side1)


(366.7mm/sec)

Side1 366.7 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-003 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-004

DADF Lead Reg. Adjustment (Side1)


(330.0mm/sec)

Side1 330.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-004 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-005

DADF Lead Reg. Adjustment (Side1)


(293.3mm/sec)

Side1 293.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-005 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-006

DADF Lead Reg. Adjustment (Side1)


(275.0mm/sec)

Side1 275.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-006 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

Version 1.2

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6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink
711-007

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side1)


(220.0mm/sec)

Side1 220.0 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-140 value=Default, 711-007 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-008

DADF Lead Reg. Adjustment (Side1)


(183.3mm/sec)

Side1 183.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-008 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-009

DADF Lead Reg. Adjustment (Side1)


(165.0mm/sec)

Side1 165.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-009 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-010

DADF Lead Reg. Adjustment (Side1)


(146.7mm/sec)

Side1 146.7 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-010 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-011

DADF Lead Reg. Adjustment (Side1)


(137.5mm/sec)

Side1 137.5 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-011 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-012

DADF Lead Reg. Adjustment (Side1)


(110.0mm/sec)

Side1 110.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-012 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

Table 1 NVM 711 IISS


ChainLink
711-013

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side1)


(82.5mm/sec)

Side1 82.5 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-140 value=Default, 711-013 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-014

DADF Lead Reg. Adjustment (Side1)


(73.3mm/sec)

Side1 73.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-014 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-015

DADF Lead Reg. Adjustment (Side1)


(55.0mm/sec)

Side1 55.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-015 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-016

DADF Lead Reg. Adjustment (Side1)


(41.3mm/sec)

Side1 41.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-140 value=Default, 711-016 value=120)

2.

Adj. Range (711-140 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-140 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-021

DADF Lead Reg. Adjustment (Side2)


(550.0mm/sec)

Side2 550.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-021 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-022

DADF Lead Reg. Adjustment (Side2)


(440.0mm/sec)

Side2 440.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-022 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

Version 1.2

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6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink
711-023

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side2)


(366.7mm/sec)

Side2 366.7 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-141 value=Default, 711-023 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-024

DADF Lead Reg. Adjustment (Side2)


(330.0mm/sec)

Side2 330.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-024 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-025

DADF Lead Reg. Adjustment (Side2)


(293.3mm/sec)

Side2 293.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-025 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-026

DADF Lead Reg. Adjustment (Side2)


(275.0mm/sec)

Side2 275.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-026 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-027

DADF Lead Reg. Adjustment (Side2)


(220.0mm/sec)

Side2 220.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-027 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-028

DADF Lead Reg. Adjustment (Side2)


(183.3mm/sec)

Side2 183.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-028 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

Table 1 NVM 711 IISS


ChainLink
711-029

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side2)


(165.0mm/sec)

Side2 165.0 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-141 value=Default, 711-029 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-030

DADF Lead Reg. Adjustment (Side2)


(146.7mm/sec)

Side2 146.7 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-030 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-031

DADF Lead Reg. Adjustment (Side2)


(137.5mm/sec)

Side2 137.5 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-031 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-032

DADF Lead Reg. Adjustment (Side2)


(110.0mm/sec)

Side2 110.0 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-032 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-033

DADF Lead Reg. Adjustment (Side2)


(82.5mm/sec)

Side2 82.5 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-033 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-034

DADF Lead Reg. Adjustment (Side2)


(73.3mm/sec)

Side2 73.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-034 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-129

6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-130

6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink
711-035

NVM Name

PSW Display

Setting Range Default

DADF Lead Reg. Adjustment (Side2)


(55.0mm/sec)

Side2 55.0 Lead Regi Adjustment

105~135

120

Read/
Write
Read/
Write

Description
1.

Default 0mm
(711-141 value=Default, 711-035 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-036

DADF Lead Reg. Adjustment (Side2)


(41.3mm/sec)

Side2 41.3 Lead Regi Adjustment

105~135

120

Read/
Write

1.

Default 0mm
(711-141 value=Default, 711-036 value=120)

2.

Adj. Range (711-141 value=Default)


: +1.5mm(105pulse) / -1.5mm(135pulse)

3.

Adj. Range (711-141 value=80~230)


: +5.5mm(80pulse) / -12.5mm(230pulse)

711-041

DADF Tail Edge Adjustment (Side1)


(550.0mm/sec)

Side1 550.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-042

DADF Tail Edge Adjustment (Side1)


(440.0mm/sec)

Side1 440.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj Value

711-043

DADF Tail Edge Adjustment (Side1)


(366.7mm/sec)

Side1 366.7 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-044

DADF Tail Edge Adjustment (Side1)


(330.0mm/sec)

Side1 330.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-045

DADF Tail Edge Adjustment (Side1)


(293.3mm/sec)

Side1 293.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-046

DADF Tail Edge Adjustment (Side1)


(275.0mm/sec)

Side1 275.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-047

DADF Tail Edge Adjustment (Side1)


(220.0mm/sec)

Side1 220.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+ Tail Edge Fine Adj. Value

711-048

DADF Tail Edge Adjustment (Side1)


(183.3mm/sec)

Side1 183.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-049

DADF Tail Edge Adjustment (Side1)


(165.0mm/sec)

Side1 165.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-050

DADF Tail Edge Adjustment (Side1)


(146.7mm/sec)

Side1 146.7 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-051

DADF Tail Edge Adjustment (Side1)


(137.5mm/sec)

Side1 137.5 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-052

DADF Tail Edge Adjustment (Side1)


(110.0mm/sec)

Side1 110.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-053

DADF Tail Edge Adjustment (Side1)


(82.5mm/sec)

Side1 82.5 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-054

DADF Tail Edge Adjustment (Side1)


(73.3mm/sec)

Side1 73.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-055

DADF Tail Edge Adjustment (Side1)


(55.0mm/sec)

Side1 55.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

Table 1 NVM 711 IISS


ChainLink

Read/
Write

Description

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

Side2 440.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

DADF Tail Edge Adjustment (Side2)


(366.7mm/sec)

Side2 366.7 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-064

DADF Tail Edge Adjustment (Side2)


(330.0mm/sec)

Side2 330.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-065

DADF Tail Edge Adjustment (Side2)


(293.3mm/sec)

Side2 293.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-066

DADF Tail Edge Adjustment (Side2)


(275.0mm/sec)

Side2 275.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-067

DADF Tail Edge Adjustment (Side2)


(220.0mm/sec)

Side2 220.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-068

DADF Tail Edge Adjustment (Side2)


(183.3mm/sec)

Side2 183.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-069

DADF Tail Edge Adjustment (Side2)


(165.0mm/sec)

Side2 165.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-070

DADF Tail Edge Adjustment (Side2)


(146.7mm/sec)

Side2 146.7 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-071

DADF Tail Edge Adjustment (Side2)


(137.5mm/sec)

Side2 137.5 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-072

DADF Tail Edge Adjustment (Side2)


(110.0mm/sec)

Side2 110.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-073

DADF Tail Edge Adjustment (Side2)


(82.5mm/sec)

Side2 82.5 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-074

DADF Tail Edge Adjustment (Side2)


(73.3mm/sec)

Side2 73.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-075

DADF Tail Edge Adjustment (Side2)


(55.0mm/sec)

Side2 55.0 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-076

DADF Tail Edge Adjustment (Side2)


(41.3mm/sec)

Side2 41.3 Tail Edge Adjustment

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Tail Edge Adj.=Lead Reg. Adj. Value+Tail Edge Fine Adj. Value

711-081

Vertical Magnification Fine Adj. 1


(High: 550.0mm/s, Mid: 440.0mm/s, Low:
330.0mm/s)

Magnification Adjustment 1

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-082

Vertical Magnification Fine Adj. 2


(High: 440.0mm/s)

Magnification Adjustment 2

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-083

Vertical Magnification Fine Adj. 3


(Mid: 330.0mm/s)

Magnification Adjustment 3

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

NVM Name

PSW Display

Setting Range Default

711-056

DADF Tail Edge Adjustment (Side1)


(41.3mm/sec)

Side1 41.3 Tail Edge Adjustment

0~255

711-061

DADF Tail Edge Adjustment (Side2)


(550.0mm/sec)

Side2 550.0 Tail Edge Adjustment

711-062

DADF Tail Edge Adjustment (Side2)


(440.0mm/sec)

711-063

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-131

6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-132

6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink

Read/
Write

Description

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

Magnification Adjustment 6

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

Vertical Magnification Fine Adj. 7


(High: 275.0mm/s, Mid: 220.0mm/s, Low:
165.0mm/s)

Magnification Adjustment 7

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-088

Vertical Magnification Fine Adj. 8


(High: 220.0mm/s)

Magnification Adjustment 8

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-089

Vertical Magnification Fine Adj. 9


(Mid: 165.0mm/s)

Magnification Adjustment 9

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-090

Vertical Magnification Fine Adj. 10


(High: 183.3mm/s, Mid: 146.7mm/s, Low:
110.0mm/s)

Magnification Adjustment 10

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-091

Vertical Magnification Fine Adj. 11


(High: 165.0mm/s)

Magnification Adjustment 11

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-092

Vertical Magnification Fine Adj. 12


(High: 146.7mm/s)

Magnification Adjustment 12

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-093

Vertical Magnification Fine Adj. 13


(High: 137.5mm/s, Mid: 110.0mm/s, Low:
82.5mm/s)

Magnification Adjustment 13

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-094

Vertical Magnification Fine Adj. 14


(High: 110.0mm/s)

Magnification Adjustment 14

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-095

Vertical Magnification Fine Adj. 15


(Mid: 82.5mm/s)

Magnification Adjustment 15

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-096

Vertical Magnification Fine Adj. 16


(Mid: 73.3mm/s, Low: 55.0mm/s)

Magnification Adjustment 16

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-097

Vertical Magnification Fine Adj. 17


(Mid: 55.0mm/s, Low: 41.3mm/s)

Magnification Adjustment 17

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-098

Vertical Magnification Fine Adj. 18


(Mid: 41.3mm/s)

Magnification Adjustment 18

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi

711-101

T/A ROLL Transport Speed Adj (Side1)1


(High: 550.0mm/s, Mid: 440.0mm/s, Low:
330.0mm/s)

Side1 T/A Roll Adjustment 1

0~50

15

Read/
Write

Default 1.5%(15), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-102

T/A ROLL Transport Speed Adj(Side1) 2


(High: 440.0mm/s)

Side1 T/A Roll Adjustment 2

0~50

15

Read/
Write

Default 1.5%(15), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-103

T/A ROLL Transport Speed Adj(Side1) 3


(Mid: 330.0mm/s)

Side1 T/A Roll Adjustment 3

0~50

15

Read/
Write

Default 0%(0) Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts only
Top Speed. Target Motor: Feed

NVM Name

PSW Display

Setting Range Default

711-084

Vertical Magnification Fine Adj. 4


(High: 366.7mm/s, Mid: 293.3mm/s, Low:
220.0mm/s)

Magnification Adjustment 4

0~40

711-085

Vertical Magnification Fine Adj. 5


(High: 330.0mm/s)

Magnification Adjustment 5

711-086

Vertical Magnification Fine Adj. 6


(High: 293.3mm/s)

711-087

Table 1 NVM 711 IISS


ChainLink

Read/
Write

Description

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

Side1 T/A Roll Adjustment 6

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

T/A ROLL Transport Speed Adj(Side1) 7


(High: 275.0mm/s, Mid: 220.0mm/s, Low:
165.0mm/s)

Side1 T/A Roll Adjustment 7

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-108

T/A ROLL Transport Speed Adj(Side1) 8


(High: 220.0mm/s)

Side1 T/A Roll Adjustment 8

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-109

T/A ROLL Transport Speed Adj(Side1) 9


(Mid: 165.0mm/s)

Side1 T/A Roll Adjustment 9

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-110

T/A ROLL Transport Speed Adj(Side1) 10


(High: 183.3mm/s, Mid: 146.7mm/s, Low:
110.0mm/s)

Side1 T/A Roll Adjustment 10

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-111

T/A ROLL Transport Speed Adj(Side1) 11


(High: 165.0mm/s)

Side1 T/A Roll Adjustment 11

0~50

15

Read/
Write

Default 0%(0) Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts only
Top Speed. Target Motor: Feed

711-112

T/A ROLL Transport Speed Adj(Side1) 12


(High: 146.7mm/s)

Side1 T/A Roll Adjustment 12

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-113

T/A ROLL Transport Speed Adj(Side1) 13


(High: 137.5mm/s, Mid: 110.0mm/s, Low:
82.5mm/s)

Side1 T/A Roll Adjustment 13

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-114

T/A ROLL Transport Speed Adj(Side1) 14


(High: 110.0mm/s)

Side1 T/A Roll Adjustment 14

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-115

T/A ROLL Transport Speed Adj(Side1) 15


(Mid: 82.5mm/s)

Side1 T/A Roll Adjustment 15

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-116

T/A ROLL Transport Speed Adj(Side1) 16


(Mid: 73.3mm/s, Low: 55.0mm/s)

Side1 T/A Roll Adjustment 16

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-117

T/A ROLL Transport Speed Adj(Side1) 17


(Mid: 55.0mm/s, Low: 41.3mm/s)

Side1 T/A Roll Adjustment 17

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-118

T/A ROLL Transport Speed Adj(Side1) 18


(Mid: 41.3mm/s)

Side1 T/A Roll Adjustment 18

0~50

15

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-121

T/A ROLL Transport Speed Adj(Side2) 1


(High: 550.0mm/s, Mid: 440.0mm/s, Low:
330.0mm/s)

Side2 T/A Roll Adjustment 1

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-122

T/A ROLL Transport Speed Adj(Side2) 2


(High: 440.0mm/s)

Side2 T/A Roll Adjustment 2

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-123

T/A ROLL Transport Speed Adj(Side2) 3


(Mid: 330.0mm/s)

Side2 T/A Roll Adjustment 3

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

NVM Name

PSW Display

Setting Range Default

711-104

T/A ROLL Transport Speed Adj(Side1) 4


(High: 366.7mm/s, Mid: 293.3mm/s, Low:
220.0mm/s)

Side1 T/A Roll Adjustment 4

0~50

711-105

T/A ROLL Transport Speed Adj(Side1) 5


(High: 330.0mm/s)

Side1 T/A Roll Adjustment 5

711-106

T/A ROLL Transport Speed Adj(Side1) 6


(High: 293.3mm/s)

711-107

Version 1.2

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2010/08
6-133

6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-134

6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink

Read/
Write

Description

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

Side2 T/A Roll Adjustment 6

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

T/A ROLL Transport Speed Adj(Side2) 7


(High: 275.0mm/s, Mid: 220.0mm/s, Low:
165.0mm/s)

Side2 T/A Roll Adjustment 7

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-128

T/A ROLL Transport Speed Adj(Side2) 8


(High: 220.0mm/s)

Side2 T/A Roll Adjustment 8

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-129

T/A ROLL Transport Speed Adj(Side2) 9


(Mid: 165.0mm/s)

Side2 T/A Roll Adjustment 9

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-130

T/A ROLL Transport Speed Adj(Side2) 10


(High: 183.3mm/s, Mid: 146.7mm/s, Low:
110.0mm/s)

Side2 T/A Roll Adjustment 10

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-131

T/A ROLL Transport Speed Adj(Side2) 11


(High: 165.0mm/s)

Side2 T/A Roll Adjustment 11

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-132

T/A ROLL Transport Speed Adj(Side2) 12


(High: 146.7mm/s)

Side2 T/A Roll Adjustment 12

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-133

T/A ROLL Transport Speed Adj(Side2) 13


(High: 137.5mm/s, Mid: 110.0mm/s, Low:
82.5mm/s)

Side2 T/A Roll Adjustment 13

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-134

T/A ROLL Transport Speed Adj(Side2) 14


(High: 110.0mm/s)

Side2 T/A Roll Adjustment 14

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-135

T/A ROLL Transport Speed Adj(Side2) 15


(Mid: 82.5mm/s)

Side2 T/A Roll Adjustment 15

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-136

T/A ROLL Transport Speed Adj(Side2) 16


(Mid: 73.3mm/s, Low: 55.0mm/s)

Side2 T/A Roll Adjustment 16

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-137

T/A ROLL Transport Speed Adj(Side2) 17


(Mid: 55.0mm/s, Low: 41.3mm/s)

Side2 T/A Roll Adjustment 17

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-138

T/A ROLL Transport Speed Adj(Side2) 18


(Mid: 41.3mm/s)

Side2 T/A Roll Adjustment 18

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed

711-140

DADF Lead Regi Offset NVM(Side1)

Side1 Lead Regi Offset NVM

80~230

120

Read/
Write

Default 0mm(120pulse)+4.0mm(80pulse)/-11.0mm(230pulse)

711-141

DADF Lead Regi Offset NVM(Side2)

Side2 Lead Regi Offset NVM

80~230

120

Read/
Write

Default 0mm(120pulse)+4.0mm(80pulse)/-11.0mm(230pulse)

711-142

DADF Tail Edge. Batch Con. NVM (Side1)

Side1 Tail Edge Adjustment All

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Changing data in this NVM leads to changing data in 711-041~711056 to specified data.

NVM Name

PSW Display

Setting Range Default

711-124

T/A ROLL Transport Speed Adj(Side2) 4


(High: 366.7mm/s,Mid: 293.3mm/s, Low:
220.0mm/s)

Side2 T/A Roll Adjustment 4

0~50

711-125

T/A ROLL Transport Speed Adj(Side2) 5


(High: 330.0mm/s)

Side2 T/A Roll Adjustment 5

711-126

T/A ROLL Transport Speed Adj(Side2) 6


(High: 293.3mm/s)

711-127

Table 1 NVM 711 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

711-143

DADF Tail Edge. Batch Con. NVM (Side2)

Side2 Tail Edge Adjustment All

0~255

151

Read/
Write

Default 0mm(151pulse)+10.8mm(-151pulse)/-7.5mm(+104pulse)
Changing data in this NVM leads to changing data in 711-061~711076 to specified data.

711-144

Vertical Magnifi. Fine Adj. Batch Con.

Magnification Adjustment All

0~40

20

Read/
Write

Default 0%(20) +/-2%(+/-20), in steps of 0.1%


Adjusts only Top Speed. Target Motor: Feed/Regi
Changing data in this NVM leads to changing data in 711-081~711098.

711-145

T/A Roll Transport Speed Adj (Side1) Covert Side1 T/A Roll Adjustment All
All

0~50

15

Read/
Write

Default 1.5%(15), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed
Changing data in this NVM leads to changing data in 711-101~711118 to specified data.

711-146

T/A Roll Transport Speed Adj (Side2) Convert All

Side2 T/A Roll Adjustment All

0~50

Read/
Write

Default 0%(0), Max 5%(50), Min 0%(0), in steps of 0.1%. Adjusts


only Top Speed. Target Motor: Feed
Changing data in this NVM leads to changing data in 711-121~711138 to specified data.

711-150

Loop Amount Adj. (Side1) (X1 Pulse)

Side1 Loop Length Adjustment

0~9

Read/
Write

Default 8.5mm(138pulse) 11.7mm~2mm, in steps of 10 pulses

711-151

Loop Amount Adj. (Side2) (X6 Pulse)

Side2 Loop Length Adjustment

0~14

Read/
Write

Default 3.4mm(120pulse) +9.9mm(210pulse)/-0.2mm (70pulse), in


steps of 10 pulses

711-155

Feed Gear Initialize Operation

Feed Gear Initialize

0~1

Read/
Write

0: Init. Operation not performed


1: Init. Operation performed

711-156

Feed Mot Rotation Time at INTL ON (T16


ms)

Feed Gear Runtime

10~50

30

Read/
Write

Default 300ms +200ms/-200ms, in steps of 10ms

711-158

Stop Position Adj. at Invert (X4 Pulse)

Invert Stop Position

0~20

10

Read/
Write

Default 26.4mm(120pulse)+33.58mm(220pulse)~19.22mm
(20Pulse), in steps of 10 pulses

711-164

Doc Slow Scan Size Adj. Value

Size Adjust Value

0~100

50

Read/
Write

Adj. Value for Size Sensing Auto Adj. function


Doc Size Adj. Value: +/-5mm

711-171

Nudger Lift Down Adjustment (High)

Nudger Lift Down Adjustment (High)

0~60

30

Read/
Write

Default 584Pulse +300/-300Pulse, in steps of 10 pulses

711-172

Nudger Lift Down Adjustment (Middle)

Nudger Lift Down Adjustment (Mid)

0~60

30

Read/
Write

Default 720Pulse +300/-300Pulse, in steps of 10 pulses

711-173

Nudger Lift Down Adjustment (Low)

Nudger Lift Down Adjustment (Low)

0~60

30

Read/
Write

Default 942Pulse +300/-300Pulse, in steps of 10 pulses

711-174

Nudger Lift Up Adjustment (High)

Nudger Lift Down Acceleration Adj.(High)

0~40

20

Read/
Write

Default 340Pulse +200/-200Pulse, in steps of 10 pulses

711-175

Nudger Lift Up Adjustment (Middle)

Nudger Lift Down Acceleration Adj.(Mid)

0~40

20

Read/
Write

Default 425Pulse +200/-200Pulse, in steps of 10 pulses

711-176

Nudger Lift Up Adjustment (Low)

Nudger Lift Down Acceleration Adj.(Low)

0~40

20

Read/
Write

Default 569Pulse +200/-200Pulse, in pulse of 10 pulses

711-177

Nudger Lift Up Speed Up Adj. (High)

Nudger Lift Up Adjustment (High)

0~60

30

Read/
Write

Default 244Pulse +300/-300Pulse, in pulse of 10 pulses

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-135

Read/
Write

Description

6.3.8 NVM 711 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-136

6.3.8 NVM 711 IISS

Version 1.2

Table 1 NVM 711 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

711-178

Nudger Lift Up Speed Up Adj. (Middle)

Nudger Lift Up Adjustment (Mid)

0~60

30

Read/
Write

Default 295Pulse +300/-300Pulse, in pulse of 10 pulses

711-179

Nudger Lift Up Speed Up Adj. (Low)

Nudger Lift Up Adjustment (Low)

0~60

30

Read/
Write

Default 406Pulse +300/-300Pulse, in steps of 10 pulses

711-187

Letter Mode Setting

Letter mode configuration

0~15

Read/
Write

Operational setting as to Letter Doc.

711-190

Change Too Long Jam Setting

Long Jam Range Adj.

0~165

40

Read/
Write

Default 40: 1275mm, -600/+1875mm, in steps of 15mm

711-191

Too Short Jam Detection

Short Jam Detection

0~1

Read/
Write

0: Jam Detection disabled


1: Jam Detection enabled

711-199

Drive Type

Drive Kind

0~3

Read/
Write

0: High, 1: Middle, 2: Low, 3: Dummy

711-201

Feed Motor Off Start Position Adj. (X3


Pulse)

Feed Mot Off Start Adj

0~20

Read/
Write

Default 0mm(0pulse) +14.36mm(200pulse), in steps of 10 pulses

711-202

Duplex Speed Up Start Position Adj. (X5


Pulse)

Duplex Speed Up Position

0~20

10

Read/
Write

Default 6.7mm(93pulse) +10.3mm(143pulse)/-3.1mm (43Pulse), in


steps of 10 pulses

711-203

Duplex Pre-feed Position Adj. (X7 Pulse)

Duplex Pre Out PreFeed Position

0~10

Read/
Write

1.

Description

Prefeed Speed 400mm/s:


Default 15mm(104pulse) +18.6mm(154pulse)/+11.4mm
(54pulse), in steps of 10 pulses

2.

Prefeed Speed 300mm/s:


Default 15mm(119pulse) +18.6mm(169pulse)/+11.4mm
(69pulse), in steps of 10 pulses

3.

Prefeed Speed 2400mm/s:


Default 15mm(125pulse) +18.6mm(175pulse)/+11.4mm
(75pulse), in steps of 10 pulses

711-204

Invert Output N.R.Sol. On Position Adj. (X8 Invert N.R.Sol On Position


Pulse)

0~20

10

Read/
Write

Default 5.0mm (210pulse) +12.18mm (310pulse)/-2.18mm


(110pulse), in steps of 10 pulses

711-205

Side2 Feed Motor Reverse Start Time Adj.


(T1 ms)

Side2 FeedM Reverse Time Adj

0~20

Read/
Write

Default 0ms +80ms/-20ms, in steps of 4ms

711-208

Simp Next Pre Regist Start Time Adj. (T4


ms)

Next Pre Regi Start Time

6~25

Read/
Write

Default 4ms +76ms/-0ms, in steps of 4ms

711-209

Invert Start Time Adj. (T6 ms)

Invert Start Time

0~25

Read/
Write

Default 0ms +80ms/-20ms, in steps of 4ms

711-210

Invert Output N.R Sol. On Start Time Adj.


(T7 ms)

Invert N.R.Sol On Start Time

0~15

Read/
Write

Default 0ms +40ms/-20ms, in steps of 4ms

711-212

Dup Next Pre Regist Start Time Adj. (T9 ms) Dup Next Pre Regi Start Time

6~25

Read/
Write

Default 4ms +76ms/-0ms, in steps of 4ms

711-213

DADF Stamp Solenoid On Time Adj.

Stamp Sol On Time

3~20

Read/
Write

Default 10ms +30ms/-4ms, in steps of 2ms

711-214

DADF Stamp Position Adj.

Stamp On Position Adj

0~30

15

Read/
Write

Default 0mm +7.5mm/-7.5mm, in steps of approx. 0.5mm


Default: 10mm away from the trail edge of paper

711-217

Feed Out SNR StaticJam Detection Sampling Qty

Feed Out StaticJam Samplig

1~40

20

Read/
Write

Default 20 times +20 times/-19 times, in steps of 1

Table 1 NVM 711 IISS


ChainLink

Read/
Write

NVM Name

PSW Display

Setting Range Default

711-218

Feed Out SNR Act. Adj. Expression Coeff.


A9

Feed Snr Act Coefficient A9

0~255

59

Read/
Write

Default 0.59, 0.00 ~ 2.55, in steps of 0.01

711-219

Feed Out SNR Act. Adj. Expression Coeff.


B9

Feed Snr Act Coefficient B9

0~255

104

Read/
Write

Default 104, 0~255, in steps of 1

711-255

Simp Pre Reg Speed Down Start Time Adj.


(T14 ms)

Simp PreRegist Deceleration Time

0~20

10

Read/
Write

Default is specified by control parameter.


+10ms/-10ms, in steps of 1ms

711-272

Side1 Side Regi Adj. Value


(Adj. data 3 with ADF & IIT connected)

Adjustment Value of Side1 Side Regi

0~240

120

Read/
Write

Side1 Side Regi Adj. Value

711-274

Side2 Side Regi Adj. Value


(Adj. data 5 with ADF & IIT connected)

Adjustment Value of Side2 Side Regi

0~240

120

Read/
Write

Side2 Side Regi Adj. Value

711-276

Adj. Data 7 with ADF & IIT connected

ADF-IIT Adjustment Data 7

0~255

Read/
Write

Adj. data 7 to be sent to IIT when ADF & IIT is connected

711-277

Adj. Data 8 with ADF & IIT combined

ADF-IIT Adjustment Data 8

0~255

Read/
Write

Adj. data 8 to be sent to IIT when ADF & IIT is connected

711-278

Adj. Data 9 with ADF & IIT connected

ADF-IIT Adjustment Data 9

0~255

Read/
Write

Adj. data 9 to be sent to IIT when ADF & IIT is connected

711-279

Adj. Data 10 with ADF & IIT connected

ADF-IIT Adjustment Data 10

0~255

Read/
Write

Adj. data 10 to be sent to IIT when ADF & IIT is connected

711-280

Adj. Data 11 with ADF & IIT connected

ADF-IIT Adjustment Data 11

0~255

Read/
Write

Adj. data 11 to be sent to IIT when ADF & IIT is connected

711-281

Adj. Data 12 with ADF & IIT connected

ADF-IIT Adjustment Data 12

0~255

Read/
Write

Adj. data 12 to be sent to IIT when ADF & IIT is connected

711-282

Adj. Data 13 with ADF & IIT connected

ADF-IIT Adjustment Data 13

0~255

Read/
Write

Adj. data 13 to be sent to IIT when ADF & IIT is connected

711-283

Adj. Data 14 with ADF & IIT connected

ADF-IIT Adjustment Data 14

0~255

Read/
Write

Adj. data 14 to be sent to IIT when ADF & IIT is connected

711-284

Adj. Data 15 with ADF & IIT connected

ADF-IIT Adjustment Data 15

0~255

Read/
Write

Adj. data 15 to be sent to IIT when ADF & IIT is connected

711-297

Communication FAIL Bypass

Communication Fail Bypass

0~1

Read/
Write

0: Not bypass Commu. Fail.


1: Bypass Commu. Fail.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-137

Description

6.3.8 NVM 711 IISS

General

General
6.3.8 NVM 711 IISS

2010/08
6-138

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.9 NVM 715 IISS


Table 1 NVM 715 IISS
ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-007

Printing Paper Scan Speed

PH_CL_Contone Scan Speed

0~1

Read/Write

Switches between the scan speeds in Scan Printing Paper mode.


0: Half Speed mode
1: Normal Speed mode

715-010

Disable Power-Save Recovery Mode

Power Save Disable

0~1

Read/Write

Set Value: 0
Power OFF:Move ORG to W-Ref Board position.
Power ON: Initialize ORG.
Power Save Recovery: Not initialize ORG.
Set Value: 1
Power OFF Not move ORG.
Power ON: Initialize ORG.
Power Save Recovery: Initialize ORG.

715-017

IIT Fail Bypass

IIT Fail Bypass

0~1

Read/Write

0: Fail Bypass disabled


1: Fail Bypass enabled

715-018

Config. Fail Bypass

Config. Fail Bypass

0~1

Read/Write

Control as to whether bypass Fail in the IIT-Elec-requested function


Configulation Check .
This NVM is not connected with Select Config that is performed in
IISS separately.
0: Fail Bypass unavailable
1: Fail Bypass available

715-020

APS Qty

Number Of APS Sensor

0~1

Read/Write

0: one APS
1: 2 APSs

715-022

Lamp Fan Fail Bypass

Lamp Fan Fail Bypass

0~1

Read/Write

Availability of Lamp Fan Fail Detection


0: Lamp Fan Fail Detection enabled.
1: Lamp Fan Fail Detection disabled.

715-023

Lamp Fan Low Rev. On Time

Lamp Fan On Time (Low Rotation)

0~60

15

Read/Write

Lamp Fan Low Revolution On Time (in min.)

715-024

Lamp Fan Off Time

Lamp Fan Off Time

0~60

Read/Write

Lamp Fan Off Time (in min.)

715-025

FL Timer Setting

Fl Timer Set

0~1

Read/Write

0: Set Standard FL Timer (30-min rest/0.5-sec On)


1: Set Condensation Mode (Diag715-026 & 715-027 Timer Settings
work.)

715-026

Lamp On Interval

Lamp On Interval

1~60

30

Read/Write

Set Interval (in min.).

715-027

Lamp On Time

Lamp On Time

1~60

Read/Write

Set On Time (in sec.).

715-030

IIT Failed-Part Diagnosis

IIT Failure Part Diagnosis

0~65535

Read/Write

Writing 1 starts checking for IIT failed-parts.


Reading this NVM after checking for failed-parts makes any presumably-failed-part No. displayed.
If Fail occurs while checking for failed parts, Fail Code will be logged
in this NVM and the check will finish.
*Though written, in fact 1 is not written.
*Any other than 1 will be the wrong value, if written.

715-050

Platen Slow Scan Regi. Adj. Value

Platen SS Registration Adjustment

16~184

100

Read/Write

Slow Scan Regi. Adjustment Value (0.036mm/step) Factory Adjustment

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-139

6.3.9 NVM 715 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-140

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-051

Platen Slow Scan Magnifi. Adj. Value

Platen SS Magnification Adjustment

44~56

50

Read/Write

Slow Scan Magnification Adjustment Value (0.1%/step) Factory


Adjustment

715-053

Platen Fast Scan Regi. Adj. Value

Platen PRadjF

0~240

120

Read/Write

Fast Scan Regi. Adjustment Value (Dot)


VLSS=PROMVLSS+(PRadjF -120)X2 Factory Adjustment

715-056

CVT FS Offset Side1-1 (139.7~148)

CVT FS Offset Side1-1

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-057

CVT FS Offset Side2-1 (139.7~148)

CVT FS Offset Side2-1

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-058

CVT FS Offset Side1-2 (182~194)

CVT FS Offset Side1-2

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-059

CVT FS Offset Side2-2 (182~194)

CVT FS Offset Side2-2

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-060

CVT FS Offset Side1-3 (203.2)

CVT FS Offset Side1-3

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-061

CVT FS Offset Side2-3 (203.2)

CVT FS Offset Side2-3

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-062

CVT FS Offset Side1-4 (210)

CVT FS Offset Side1-4

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-063

CVT FS Offset Side2-4 (210)

CVT FS Offset Side2-4

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-064

CVT FS Offset Side1-5 (214.9~215.9)

CVT FS Offset Side1-5

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-065

CVT FS Offset Side2-5 (214.9~215.9)

CVT FS Offset Side2-5

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-066

CVT FS Offset Side1-6 (254~257)

CVT FS Offset Side1-6

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-067

CVT FS Offset Side2-6 (254~257)

CVT FS Offset Side2-6

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-068

CVT FS Offset Side1-7 (266.7~267)

CVT FS Offset Side1-7

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-069

CVT FS Offset Side2-7 (266.7~267)

CVT FS Offset Side2-7

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-070

CVT FS Offset Side1-8 (279.4)

CVT FS Offset Side1-8

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-071

CVT FS Offset Side2-8 (279.4)

CVT FS Offset Side2-8

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-072

CVT FS Offset Side1-9 (297)

CVT FS Offset Side1-9

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-073

CVT FS Offset Side2-9 (297)

CVT FS Offset Side2-9

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-074

CVT FS Offset Side3-1 (139.7~148)

CVT FS Offset Side3-1

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-075

CVT FS Offset Side4-1 (139.7~148)

CVT FS Offset Side4-1

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-076

CVT FS Offset Side3-2 (182~194)

CVT FS Offset Side3-2

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-077

CVT FS Offset Side4-2 (182~194)

CVT FS Offset Side4-2

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-078

CVT FS Offset Side3-3 (203.2)

CVT FS Offset Side3-3

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-079

CVT FS Offset Side4-3 (203.2)

CVT FS Offset Side4-3

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-080

CVT FS Offset Side3-4 (210)

CVT FS Offset Side3-4

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-081

CVT FS Offset Side4-4 (210)

CVT FS Offset Side4-4

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-082

CVT FS Offset Side3-5 (214.9~215.9)

CVT FS Offset Side3-5

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-083

CVT FS Offset Side4-5 (214.9~215.9)

CVT FS Offset Side4-5

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-084

CVT FS Offset Side3-6 (254~257)

CVT FS Offset Side3-6

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-085

CVT FS Offset Side4-6 (254~257)

CVT FS Offset Side4-6

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-086

CVT FS Offset Side3-7 (266.7~267)

CVT FS Offset Side3-7

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-087

CVT FS Offset Side4-7 (266.7~267)

CVT FS Offset Side4-7

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-088

CVT FS Offset Side3-8 (279.4)

CVT FS Offset Side3-8

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-089

CVT FS Offset Side4-8 (279.4)

CVT FS Offset Side4-8

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-090

CVT FS Offset Side3-9 (297)

CVT FS Offset Side3-9

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-091

CVT FS Offset Side4-9 (297)

CVT FS Offset Side4-9

0~240

120

Read/Write

CVT Fast Scan Regi. Adjustment Value (0.1mm/step)


Factory Adjustment

715-092

W-Ref Adj. Coeff. Red

WREF_ADJ__R

70~755

140

Read/Write

Red W-Ref Adjustment Coefficient Factory Adjustment

715-093

W-Ref Adj. Coeff. Green

WREF_ADJ__G

70~755

140

Read/Write

Green W-Ref Adjustment Coefficient Factory Adjustment

715-094

W-Ref Adj. Coeff. Blue

WREF_ADJ__B

70~755

140

Read/Write

Blue W-Ref Adjustment Coefficient Factory Adjustment

715-095

W-Ref Adj. Coeff. BW-X

WREF_ADJ__BWX

70~255

140

Read/Write

BW-X W-Ref Adjustment Coefficient Factory Adjustment

715-096

W-Ref Adj. Coeff. BW-Y

WREF_ADJ__BWY

70~255

140

Read/Write

BW-Y W-Ref Adjustment Coefficient Factory Adjustment

715-102

W-Ref Adj. Coeff. Red (indi. paper)

WREF_Offset_R

0~127

63

Read/Write

Red W-Ref Adjustment Coefficient, Adj. for individual paper

715-103

W-Ref Adj. Coeff. Green (indi. paper)

WREF_Offset_G

0~127

63

Read/Write

Green W-Ref Adjustment Coefficient, Adj. for individual paper

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-141

6.3.9 NVM 715 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-142

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-104

W-Ref Adj. Coeff. Blue (indi. paper)

WREF_Offset_B

0~127

63

Read/Write

Blue W-Ref Adjustment Coefficient, Adj. for individual paper

715-105

W-Ref Adj. Coeff. BW (indi. paper)

WREF_Offset_K

0~127

63

Read/Write

BW W-Ref Adjustment Coefficient, Adj. for individual paper

715-106

IIT Paper Code

IIT Paper Code

0~8

Read/Write

0: Use NVM Individual-Paper Coefficient.


1: J paper 2: P paper 3: C2 paper
4: Green100 paper 5: Digital Color Xpression
6: Color Tech+ 7: Xerox4200 paper
8: Xerox Business

715-107

Optic Axis Adj. Front NUT Rotational


Angle

Nut_Angle_Front

0~1980

990

Optic Axis Adjustment Front NUT Rotational Angle (990~1980: Right


rotational angle, 0~990: Left rotational angle)

715-108

Optic Axis Adj. Rear NUT Rotational


Angle

Nut_Angle_Rear

0~1980

990

Optic Axis Adjustment Rear NUT Rotational Angle (990~1980: Right


rotational angle, 0~990: Left rotational angle)

715-110

CVT FS Offset Side1 Stan. Adj. Value

CVT FS Side1 Standard Adjustment

0~240

120

Read/Write

CVT Side1 Fast Scan Regi. Standard Adj. Value (0.1mm/step)


Factory Adjustment
To be rewritten with value in DADF NVM(711-272) at power On.

715-111

CVT FS Offset Side2 Stan. Adj. Value

CVT FS Side2 Standard Adjustment

0~240

120

Read/Write

CVT Side2 Fast Scan Regi. Standard Adj. Value (0.1mm/step)


Factory Adjustment
To be rewritten with value in DADF NVM(711-274) at power On.

715-112

CVT FS Offset Side3 Stan. Adj. Value

CVT FS Side3 Standard Adjustment

0~240

120

Read/Write

CVT Side3 Fast Scan Regi. Standard Adj. Value (0.1mm/step)


Factory Adjustment
To be rewritten with value in DADF NVM(711-274) at power On.

715-113

CVT FS Offset Side4 Stan. Adj. Value

CVT FS Side4 Standard Adjustment

0~240

120

Read/Write

CVT Side4 Fast Scan Regi. Standard Adj. Value (0.1mm/step)


Factory Adjustment
To be rewritten with value in DADF NVM(711-274) at power On.

715-118

Auto Gradation Adj. Lamp On Wait


Time

Ctracs Lamp On Wait Time

0~300

Read/Write

Time to wait for Lamp to turn On before auto gradation adjustment


(in sec.)

715-119

W-Ref Adj. Lamp On Wait Time

WREF Lamp On Wait Time

0~300

Read/Write

Time to wait for Lamp to turn On before W-Ref adj. (in sec.)

715-185

0 Judgment Block Qty

Number of judge(0) Block

0~32767

HWM Detection 0 Judgement Block Qty (Block)

715-186

1 Judgment Block Qty

Number of judge(1) Block

0~32767

HWM Detection 1 Judgement Block Qty (Block)

715-187

CP Doc Judgment Block Line

Number of CP Block Line

0~255

HWM Detection CP Judgment Block Line Qty

715-188

WM Judgment Block Qty

Number of WM Block

0~65535

HWM Detection WM Judgment Block Qty (Block)

715-189

WM Judgment Block Line

Number of WM Block Line

0~255

HWM Detection WM Judgment Block Line Qty

715-201

BW/Color Auto-Distinguishment Level


extended adj.

ACS Detection Level Extension

0~1

Read/Write

0: Normal
1: Extend adjustment range.

715-241

Black Line Adj. Level Value


(for COLOR)

DCIC LEVEL (COLOR MODE)

0~15

Read/Write

Black Line Corrected-intensity Level setting at Color Scan.


A larger value increases corrected intensity. (0 cancels the adjustment.)

715-242

Black Line Adj. Level Value


(for BW)

DCIC LEVEL (BW MODE)

0~15

Read/Write

0-13: BW Corrected-Intensity Level setting


1 (weak) -> 13 (intense), 0: No adjustment
14: For engineering test (prohibited)
15: Countermeasure for undetectable areas; for unequipped M/C
(Fuhjin/Tarzan/Kutani)
*The default varies according to the product.

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-243

Black Adj. Test Mode

DCIC TEST MODE

0~7

Read/Write

Sets Test Mode for Black Line Adj. Parameter Design.


0 initiates normal operation.

715-244

B&W Adj. Table

BWC TABLE

0~7

Read/Write

Black & White Adj. Table Custom Entry (BWC)


0 cancels the Black & White Adjustment function.

715-249

White Line Suppression Level (background)

DCIC Level for White Line

0~15

Read/Write

Sets White Line Detection Intensity Level for background.


A larger value increases detection intensity. (0 cancels the adjustment.)

715-250

Black Line Suppression Level (nonbackground)

DCIC Original Level for Black Line

0~15

Read/Write

Sets Black Line Detection Intensity for non-background area.


A larger value increases detection intensity. (0 cancels the detection.)

715-251

White Line Suppression Level (nonbackground)

DCIC Original Level for White Line

0~15

Read/Write

Sets White Line Detection Intensity for non-background area.


A larger value increases detection intensity. (0 cancels the detection.)

715-252

Abnormal Debris Detection

DCIC Detection Result

0~1

Read/Write

Abnormal Debris Detection Result of 1 indicates abnormal debris is


detected.

715-279

HOSEI_SCAN (for LED)

HOSEI_SCAN_LED

0~4

Read/Write

LED Adj. Coeff. No. Factory Adjustment

715-280

HOSEI_SCAN (for detection)

HOSEI_SCAN

0~6

Read/Write

Adj. Coeff. No. Factory Adjustment

715-281

HOSEI_SCAN (for image)

HOSEI_SCAN

0~4

Read/Write

Adj. Coeff. No. Factory Adjustment

715-282

CCD Calib Y Scan Red

CCD Calib Y Scan Red

0~1023

Read/Write

CCD Calib Y Patch Scan Red (Reflectance LSB)


Factory Log

715-283

CCD Calib Y Scan Green

CCD Calib Y Scan Green

0~1023

Read/Write

CCD Calib Y Patch Scan Green (Reflectance LSB)


Factory Log

715-284

CCD Calib Y Scan Blue

CCD Calib Y Scan Blue

0~1023

Read/Write

CCD Calib Y Patch Scan Blue (Reflectance LSB)


Factory Log

715-285

CCD Calib M Scan Red

CCD Calib M Scan Red

0~1023

Read/Write

CCD Calib M Patch Scan Red (Reflectance LSB)


Factory Log

715-286

CCD Calib M Scan Green

CCD Calib M Scan Green

0~1023

Read/Write

CCD Calib M Patch Scan Green (Reflectance LSB)


Factory Log

715-287

CCD Calib M Scan Blue

CCD Calib M Scan Blue

0~1023

Read/Write

CCD Calib M Patch Scan Blue (Reflectance LSB)


Factory Log

715-288

CCD Calib C Scan Red

CCD Calib C Scan Red

0~1023

Read/Write

CCD Calib C Patch Scan Red (Reflectance LSB)


Factory Log

715-289

CCD Calib C Scan Green

CCD Calib C Scan Green

0~1023

Read/Write

CCD Calib C Patch Scan Green (Reflectance LSB)


Factory Log

715-290

CCD Calib C Scan Blue

CCD Calib C Scan Blue

0~1023

Read/Write

CCD Calib C Patch Scan Blue (Reflectance LSB)


Factory Log

715-291

CCD Calib PK Scan Red

CCD Calib PK can Red

0~1023

Read/Write

CCD Calib PK Patch Scan Red (Reflectance LSB)


Factory Log

715-292

CCD Calib PK Scan Green

CCD Calib PK Scan Green

0~1023

Read/Write

CCD Calib PK Patch Scan Green (Reflectance LSB)


Factory Log

715-293

CCD Calib PK Scan Blue

CCD Calib PK Scan Blue

0~1023

Read/Write

CCD Calib PK Patch Scan Blue (Reflectance LSB)


Factory Log

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-143

6.3.9 NVM 715 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-144

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-300

A6 Doc to Postcard Doc Switching

A6 / Postcard Detection

0~2

Read/Write

0: Default on Table
1: A6SEF
2: Official Postcard SEF (mm) or Postcard SEF (Inch)

715-302

A4S to 8.5in Criteria Switching 2

A4S/8.5in Detection 2

0~6

Read/Write

0: 210mm 1: 211mm 2: 212mm 3: 213mm


4: 214mm 5: 215mm 6: 216mm

715-303

B5 to 8X10 Detection Switching

B5/8x10 Detection

0~3

Read/Write

0: Default on Table
1: Detect B5LEF or ExectiveLEF.
2: Detect Mix of 8X10LEF & 8X10.5LEF.
3: For design verification; performance out of guarantee

715-305

8.5X13 to 8.5X14 Detection Switching

8.5x13/8.5x14 Detection

0~3

Read/Write

0: Default on Table
1: For design verification; performance out of guarantee
2: 13inch
3: 14inch

715-306

Special-Doc Detection Table selection

Original detection table for special paper

0~2

Read/Write

0: Special doc not supported.


1: with APS OFF, A4LEF; with APS ON, A3
2: with APS OFF, Letter LEF; with APS ON, 17inch

715-307

Doc Size Detection Table Switching

Change Size Table

1~5

Read/Write

1: Inch13-2
2: mm-2
3: mm
4: Inch13-1
5: Inch14

715-308

5.5X8.5 to Postcard Detection Switching

5.5x8.5/PostCard Detection

0~2

Read/Write

0: Default on Table
1: A5SEF or 5.5X8.5SEF
2: Official Postcard LEF or Postcard LEF

715-310

A3 to 11X17 Detection Switching

A3/11x17 Detection

0~3

Read/Write

0: Default on Table
1: A3SEF
2: For design verification; performance out of guarantee
3: Detect Mix of A3SEF & 11X17SEF.

715-311

A4 to 8.5X11 Detection Switching

A4/8.5x11 Detection

0~3

Read/Write

0: Default on Table
1: A4LEF
2: For design verification; performance out of guarantee
3: Detect Mix of 8.5X11LEF & A4LEF.

715-312

Undecided/A6S Threshold

A6S Threshold

50~110

90

Read/Write

Changes fast scan threshold between Undecided and Official Postcard SEF/Postcard SEF/A6SEF. When any out of the range of 50 to
110 is set, fast scan threshold shall be 90mm.
50: 50mm
[Down] (1mm/step)
110: 110mm

715-344

Doc Size Detection; Action against


Stain on Platen Back

Document Size Detection

0~1

Read/Write

0: Detection by 4 registers
1: Detection by 3 registers (action against stain)

715-345

GCO to TFX Size Switching

GCO/TFX Size Detection

0~1

Read/Write

0: GCO (16K/8K=270X195/270X390)
1: TFX (16K/8K=267X194/267X388)

715-346

B4/8K Fast Scan Threshold

B4/8-Kai Detection

0~6

Read/Write

0: 256mm 1: 258mm 2: 260mm 3: 262mm


4: 264mm 5: 266mm 6: 268mm

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-347

8K/11X17SEF Fast Scan Threshold

8-Kai/11x17 Detection

0~6

Read/Write

0: 269mm 1: 271mm 2: 273mm 3: 275mm


4: 277mm 5: 279mm 6: 281mm

715-349

B6 to 5X7 Detection Switching

B6/5x7 Detection

0~2

Read/Write

0: Default on Table
1: B6SEF
2: 5X7SEF

715-362

Lamp Check NG Count

FL_CHK_NG_Count

0~65535

Read/Write

Lamp Check NG Count (Reset after replacing lamp.)

715-363

Data collected at Lamp Check NG

FL_CHK_NG_Data

0~1023

Read/Write

Data (NG white scan data compared at check) collected when Lamp
Check is NG

715-418

AOC Flow End Error Qty

AOCerr

0~255

Read/Write

The quantity of cases AOC Flow ended unsuccessfully.

715-550

B&W Copy at Speed-Preferred AE


BGR-AE Adj. Level
(text, photo)

TP_BW_Copy BGR-AE-Level

0~4095

Read/Write

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-551

Color Copy at Speed-Preferred AE


BGR-AE Adj. Level
(text, photo)

TP_CL_Copy BGR-AE-Level

0~4095

Read/Write

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-552

B&W Copy at Speed-Preferred AE


BGR-AE Adj. Level
(text)

TX_BW_Copy BGR-AE-Level

0~4095

Read/Write

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-553

Color Copy at Speed-Preferred AE


BGR-AE Adj. Level
(text)

TX_CL_Copy BGR-AE-Level

0~4095

Read/Write

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-554

B&W Continuous-Tone Scan at Speed- TP_BW_Contone BGR-AE-Level


Preferred AE
BGR-AE Adj. Level
(text, photo)

0~4095

Read/Write

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-555

Color Continuous-Tone Scan at Speed- TP_CL_Contone BGR-AE-Level


Preferred AE
BGR-AE Adj. Level
(text, photo)

0~4095

Value (0-15)x3 shall be an amount of removal (in terms of 8 bits).


(x12 in terms of 10 bits)
Lower 0 to 3 bits: Platen
4 to 7 bits: M/C with CVT or DADF
8 to 11 bits: Duplex by M/C with CVT or DADF

715-600

Speed-preferred Bkgd Suppression &


FS Undetectable Area 1

AE1FS External Area

0~65535

255

Read/Write

Speed-preferred AE & Fast Scan Undetectable Area INSTV


When SMPST/SMPED set up

715-601

Speed-preferred Bkgd Suppression &


FS Undetectable Area 2

AE2 FS External Area

0~65535

255

Read/Write

Speed-preferred AE & Fast Scan Undetectable Area INSTV


When HAEFST/HAEFSE set up

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-145

6.3.9 NVM 715 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-146

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-602

Speed-preferred Bkgd Suppression &


FS Undetectable Area 3

AE3 FS External Area

0~65535

255

Read/Write

Speed-Preferred AE & Fast Scan Undetectable Area INSTV


When MAEFST/MAEFSE setup.
(*PreIPS: used also as detection area for denoising.)

715-603

Speed-preferred Bkgd Suppression &


FS Undetectable Area 4

AE4 FS External Area

0~65535

255

Read/Write

Speed-preferred AE & Fast Scan Undetectable Area INSTV


When NAEFST/NAEFSE set up.

715-604

Speed-preferred Bkgd Suppression &


SS Fixed Position

Line to Fix Variation

0~255

60

Read/Write

Speed-preferred AE & SS Change Fixed Position & NCON


Slow Scan Lead Edge AE Detection Amount (1 step=0.16mm)

715-605

Speed-preferred Bkgd Suppression &


SS End Position
(for HAE)

HAE Line to Fix Variation

0~65535

240

Read/Write

Speed-preferred AE & SS End Position


Slow Scan Lead Edge AE Detection Amount HAESSE

715-606

Speed-preferred Bkgd Suppression &


SS End Position
(for MAE)

MAE Line to Fix Variation

0~65535

240

Read/Write

Speed-preferred AE& Slow Scan End Position


Slow Scan Lead Edge AE Detection Amount MAESSE
(*PreIPS: used also as detection area for denoising.)

715-607

Speed-preferred Bkgd Suppression &


SS End Position
(for NAE)

NAE Line to Fix Variation

0~65535

240

Read/Write

Speed-preferred AE& Slow Scan End Position


Slow Scan Lead Edge AE Detection Amount NAESSE

715-608

LIM Control
B&W COPY

BW_Copy Variation Control

0~1

Read/Write

LIM Control Mode

715-609

LIM Control
Color COPY

CL_Copy Variation Control

0~1

Read/Write

LIM Control Mode

715-610

LIM Control
FAX/Binary Scan

BinScan_Fax Variation Control

0~1

Read/Write

LIM Control Mode

715-611

LIM Control
Continuous-tone scan

ContoneScan Variation Control

0~1

Read/Write

LIM Control Mode

715-612

Speed-preferred Bkgd Suppression


Threshold (HAE)

HAE Threshold for Background Color Sup- 0~255


pression

127

Read/Write

HAE histogram threshold


Set this in steps of 100/255%.

715-613

Speed-preferred Bkgd Suppression


Threshold (NAE1)

NAE1 Threshold for Background Color


Suppression

0~255

31

Read/Write

NAE histogram threshold (Color Block Qty threshold)


Set this in steps of 100/255%. NAEBLKTHC

715-614

Speed-preferred Bkgd Suppression


Threshold (NAE2)

NAE2 Threshold for Background Color


Suppression

0~255

192

Read/Write

NAE histogram threshold (Specified-Color Block Qty threshold)


Set this in steps of 100/255%. NAEBLKTHY

715-615

Speed-preferred Bkgd Suppression


Threshold (NAE3)

NAE3 Threshold for Background Color


Suppression

0~65535

Read/Write

NAE Color Line Qty threshold


Specify line qty. NAETHC

715-616

Speed-preferred Bkgd Suppression


Threshold (NAE4)

NAE4 Threshold for Background Color


Suppression

0~65535

Read/Write

NAE Color Line Qty threshold


Specify line qty. NAETHY

715-617

AE FS Detection Size Control

AE Control of FS Length

0~1

Read/Write

0: Always use detected doc size.


1: Use input doc size as detected size.
culating AES parameter.

HAETH

715-618

AE FS Detection Size Min Width

Minimum FS Length for AE

1~65535

500

Read/Write

Fast Scan Detection Min Width (1 step=0.1mm)


For calculating AES parameter.

715-619

AE Parameter SS Magni. Adj. Upper


Limit 1

RAE Upper Limit of SS Magnification for


adjusting AE Parameter

250~4000

4000

Read/Write

Slow Scan Detection Max Width (1 step=0.1%)


For RAE

715-620

AE Parameter SS Magni. Adj. Upper


Limit 2

MAE Upper Limit of SS Magnification for


adjusting AE Parameter

250~4000

4000

Read/Write

Slow Scan Detection Max Width (1 step=0.1%)


For MAE

For cal-

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-621

AE Parameter SS Magni. Adj. Upper


Limit 3

HAE Upper Limit of SS Magnification for


adjusting AE Parameter

250~4000

4000

Read/Write

Slow Scan Detection Max Width (1 step=0.1%)


For HAE

715-622

AE Parameter SS Magni. Adj. Upper


Limit 4

NAE Upper Limit of SS Magnification for


adjusting AE Parameter

250~4000

4000

Read/Write

Slow Scan Detection Max Width (1 step=0.1%)


For NAE

715-629

FAX/Binary Scan Bkgd Suppression


Offset Level
Text Mode (Normal, Pencil)

TX_BW_Fax Offset Level of AE

0~8191

Read/Write

0 bit to 3 bits: Platen


0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2
3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0
(stan.)
4 to 7 bits: CVT or DADF
0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 23:
Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
8 to 11 bits: CIS
0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2
3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0
(stan.)
12 bits: This register available/unavailable, 1: Available

715-630

TP_BW_Copy_Fax Removale Level of AE 0~4095


B&W Copy/FAX/Binary Scan Bkgd
Suppression Level
Text/Photo Mode (Print, Printing Paper,
Copy)

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

715-631

TP_BW_Copy_Fax Offset Level of AE


B&W Copy/FAX/Binary Scan Bkgd
Suppression Offset Level
Text/Photo Mode (Print, Printing Paper,
Copy)

273

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-632

B&W Copy/FAX/Binary Scan Bkgd


Suppression Level
Text Mode (Normal, Pencil)

TX_BW_Copy_Fax Removale Level of AE 0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

715-633

B&W Copy/FAX/Binary Scan Bkgd


Suppression Offset Level
Text Mode (Normal, Pencil)

TX_BW_Copy_Fax Offset Level of AE

0~4095

273

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-634

B&W Copy/FAX/Binary Scan Bkgd


Suppression Level
Text/Photo Mode (light doc)

TPL_BW_Copy_Fax Removale Level of


AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

0~4095

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General

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Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-635

B&W Copy/FAX/Binary Scan Bkgd


Suppression Offset Level
Text/Photo Mode (light doc)

TPL_BW_Copy_Fax Offset Level of AE

0~4095

273

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-636

B&W Copy/FAX/Binary Scan Bkgd


Suppression Level
Text Mode (tracing paper)

TRP_BW_Copy_Fax Removale Level of


AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

715-637

B&W Copy/FAX/Binary Scan Bkgd


Suppression Offset Level
Text Mode (tracing paper)

TRP_BW_Copy_Fax Offset Level of AE

0~4095

273

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-638

TP_CL_Copy Removale Level of AE


Color Copy Bkgd Suppression Level
Text/Photo Mode (print, printing paper,
copy, ink jet, high lighter)

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
Working with TOOLS:
(Decide which parameter level to select by adding TOOLS Value
(level 0 to level 4) and this NVM level (0 to 4). Regard a total value of
level 4 or above as level 4.)
(* Used also as PreIPS EAER_DAT Removal Level.)

715-639

TP_CL_Copy Offset Level of AE


Color Copy Bkgd Suppression Offset
Level
Text/Photo Mode (print, printing paper,
copy, ink jet, high lighter)

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-640

Color Copy Bkgd Suppression Level


Text (Normal)

TX_CL_Copy Removal Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
Working with TOOLS:
(Decide which parameter level to select by adding TOOLS Value
(level 0 to level 4) and this NVM level (0 to 4). Regard a total value of
level 4 or above as level 4.)
(* Used also as PreIPS EAER_DAT Removal Level.)

715-641

Color Copy Bkgd Suppression Offset


Level
Text (Normal)

TX_CL_Copy Offset Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-642

B&W Continuous-Tone Scan Bkgd


Suppression Level
(text, photo)

TP_BW_Contone Removale Level of AE

0~4095

819

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

715-643

B&W Continuous-Tone Scan Bkgd


Suppression Offset Level
(text, photo)

TP_BW_Contone Offset Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-644

B&W Continuous-Tone Scan Bkgd


Suppression Level
(except for text/photo)

woTP_BW_Contone Removale Level of


AE

0~4095

819

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

715-645

B&W Continuous-Tone Scan Bkgd


Suppression Offset Level
(except for text/photo)

woTP_BW_Contone Offset Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-646

Color Continuous-Tone Scan Bkgd


Suppression Level
((printed photo), text, photo (print))

TP_CL_Contone Removale Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
Working with TOOLS:
(Decide which parameter level to select by adding TOOLS Value
(level 0 to level 4) and this NVM level (0 to 4). Regard a total value of
level 4 or above as level 4.)
(* Used also as PreIPS EAER_DAT Removal Level.)

715-647

Color Continuous-Tone Scan Bkgd


Suppression Offset Level
((printed photo), text, photo (print))

TP_CL_Contone Offset Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-648

Color Continuous-Tone Scan Bkgd


Suppression Level
(except the modes in 715-646)

woTP_CL_Contone Removale Level of AE 0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS
(* Used also as PreIPS EAER_DAT Removal Level.)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-149

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General

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2010/08
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Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-649

Color Continuous-Tone Scan Bkgd


Suppression Offset Level
(except the modes in 715-647)

woTP_CL_Contone Offset Level of AE

0~4095

Read/Write

0: Intensity level 0 (stan.), 1: Intensity level 1, 2: Intensity level 2


3: Intensity level 3, 4: Intensity level 4, 5~15 or above: Level 0 (stan.)
0 bit to 3 bits: Platen
4 to 7 bits: CVT or DADF
8 to 11 bits: CIS

715-660

2-Sided AE Control Parameter


Multiplication Coeff. for lower limit

2F-AE Lower Limit of Multiplied Value

0~255

Read/Write

Used to calculate HAE background amount.


In steps of 1/255: 255 represents 1.

715-661

2-Sided AE Control Parameter


Multiplication Coeff. for upper limit

2F-AE Upper Limit of Multiplied Value

0~255

255

Read/Write

Used to calculate HAE background amount.


Set this to gain: Multipli. Coeff. for upper limit + Multipli. Coeff. for
lower limit = 255.
In steps of 1/255. 255 represents 1.

715-662

2-Sided AE Control Parameter


Comparative Margin OFST

Offset for 2F AE Control

0~255

Read/Write

Value to add (subtract) in comparing RAE Background Amount and


HAE Background Amount
A larger value makes it more difficult to select Side 2.

715-663

2-Sided AE Control Parameter


Bkgd Level Threshold LEVEL_N

Threshold for 2F AE Control

0~255

16

Read/Write

Value to compare with HAE Background Amount in selecting 2Sided.


When HAE Background Amount is less than value in this NVM, 2Sided will not be selected.

715-664

2-Sided AE Control Parameter


Forced Selection

Mode Control of 2F AE

0~2

Read/Write

0: Perform 2-Sided AE Control. 1: Forced to select Side 1 (L0).


2: Forced to output Side 2 (L1).

715-668

2-Color Copy Control

Control of 2C COPY

0~1

Read/Write

2-Color Copy Reproducibility Control


0: Normal (equivalent to Imari-MF)
1: 1301alpha series (Yellow not reproduced)

715-669

Tracing Mode Setup

Control of Tracing Paper Mode

0~1

Read/Write

0: Normal 1: Tracing Paper


(* Used also in PreIPS C mode.)

715-680

Default Color Balance Adj. Level Y


color Low Density

CL Balance Def Y / Low density

0~8

Read/Write

Default Color Balance Adj. Level Y color Low Density

715-681

Default Color Balance Adj. Level Y


color Med. Density

CL Balance Def Y / Medium density

0~8

Read/Write

Default Color Balance Adj. Level Y color Med. Density

715-682

Default Color Balance Adj. Level Y


color High Density

CL Balance Def Y / High density

0~8

Read/Write

Default Color Balance Adj. Level Y color High Density

715-683

Default Color Balance Adj. Level M


color Low Density

CL Balance Def M / Low density

0~8

Read/Write

Default Color Balance Adj. Level M color Low Density

715-684

Default Color Balance Adj. Level M


color Med. Density

CL Balance Def M / Medium density

0~8

Read/Write

Default Color Balance Adj. Level M color Med. Density

715-685

Default Color Balance Adj. Level M


color High Density

CL Balance Def M / High density

0~8

Read/Write

Default Color Balance Adj. Level M color High Density

715-686

Default Color Balance Adj. Level C


color Low Density

CL Balance Def C / Low density

0~8

Read/Write

Default Color Balance Adj. Level C color Low Density

715-687

Default Color Balance Adj. Level C


color Med. Density

CL Balance Def C / Medium density

0~8

Read/Write

Default Color Balance Adj. Level C color Med. Density

715-688

Default Color Balance Adj. Level C


color High Density

CL Balance Def C / High density

0~8

Read/Write

Default Color Balance Adj. Level C color High Density

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-689

Default Color Balance Adj. Level K


color Low Density

CL Balance Def K / Low density

0~8

Read/Write

Default Color Balance Adj. Level K color Low Density

715-690

Default Color Balance Adj. Level K


color Med. Density

CL Balance Def K / Medium density

0~8

Read/Write

Default Color Balance Adj. Level K color Med. Density

715-691

Default Color Balance Adj. Level K


color High Density

CL Balance Def K / high density

0~8

Read/Write

Default Color Balance Adj. Level K color High Density

715-702

FS Magni. Adj. Value (PLATEN/BELT


DADF Scan)

PLTN/BELT FS Magnification Adjustment

0~100

50

Read/Write

Fast Scan Magnification Fine Adjustment: Value is specified


between 0 and 100 in steps of 1. Fine adjustment of a zoom ratio is
done between +5% and -5% (in steps of 0.1%), where 0 is -5%, 50 is
0% and 100 is 5%. (No factory adjustment)

715-703

FS Magni. Adj. Value (CVT Scan)

CVT FS Magnification Adjustment

0~100

50

Read/Write

Fast Scan Magnification Fine Adjustment: Value is specified


between 0 and 100 in steps of 1. Fine adjustment of a zoom ratio is
done between +5% and -5% (in steps of 0.1%), where 0 is -5%, 50 is
0% and 100 is 5%. (No factory adjustment)

715-704

IPS Bypass Setting 1

IPS Bypass Setting1

0~65535

Read/Write

IPS Bypass Setting 1


Forces the image processing functions to be bypassed at memory
sampling scan.
Change value at S/W & H/W DEBUG.
Be sure to use 0 for normal use. (Attention)
-Use as follows:
As to each function, As is/Forced Bypass is assigned to its bit. Either
can be specified for multiple bits simultaneously.
[PF1/SHIPS] | [PF2]
D0:AES | BEXG_TH
D1:DF39 | FSRE_TH
D2:SSR | SSR_TH
D3:FSRE | NSP_TH
D4:NSP | AER_TH
D5:4DLUT | TRC2_TH
D6:5AER | ED_TH
D7:5MUL | SEL_TH
D8:5MWA | SEL2_TH
D9:4AER | (spare)
D10:4MUL | (spare)
D11:TRC | (spare)
D12:ED | (spare)
D13:DIRECT | (spare)
D14: (spare) | (spare)
D15:(spare) | (spare)
Value at given bit: B0: As is, B1: Forced Bypass

Version 1.2

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2010/08
6-151

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General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-152

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-705

IPS Bypass Setting 2

IPS Bypass Setting2

0~65535

Read/Write

IPS Bypass Setting 2


Sets 4DLUT Bypass Mode.
This Bypass Setting is available only when 4DLUT is set to Forced
Bypass in IPS Bypass Setting 1.
Change value at S/W & H/W DEBUG.
0: Bypass L*a*b* from Y block.
1: Bypass L*a*b* from M block.
2: Bypass L*a*b* from C block.
3: Bypass L*a*b* from K block.
4: Bypass L* from YMCK blocks.
5: Bypass a* from YMCK blocks.
6: Bypass b* from YMCK blocks.
7~65535: 0h output

715-720

B&W Copy Text Normal Adj.

Normal Density Text (BW Copy)

0~256

128

Read/Write

B&W Copy Text Normal Density Adjustment

715-721

B&W Copy Text Darker 3 Adj.

High Density Text (BW Copy)

0~256

128

Read/Write

B&W Copy Text Darker 3 Density Adjustment

715-722

Scan/FAX Text Normal Adj.

Normal Density Text (Scan / Fax)

0~256

128

Read/Write

Scan/FAX Text Normal Density Adjustment

715-723

Scan/FAX Text Darker 3 Adj.

High Density Text (Scan / Fax)

0~256

128

Read/Write

Scan/FAX Text Darker 3 Density Adjustment

715-724

Speed-preferred Bkgd Suppression &


SS Blind Zone for Platen M/C

PLTN RAE SS Not Detect Area

0~65535

Read/Write

Real Time AE Slow Scan Blind Zone Setting for Platen M/C
BASE,HAEST,MAESST,NAESS

715-725

Speed-preferred Bkgd Suppression &


SS Blind Zone for DADF M/C Platen
Job

DADF-P-Job RAE SS Not Detect Area

0~65535

Read/Write

Real Time AE Slow Scan Blind Zone Setting for DADF M/C Platen
Job
Or Real Time AE Slow Scan Blind Zone Setting for CVT Job
BASE,HAEST,MAESST,NAESS

715-726

Speed-preferred Bkgd Suppression &


SS Blind Zone for DADF M/C DADF
Job

DADF-D-Job RAE SS Not Detect Area

0~65535

Read/Write

Real Time AE Slow Scan Blind Zone Setting for DADF M/C DADF
Job
BASE,HAEST,MAESST,NAESS

715-780

Hue Angle B Start

B-Hue Start Degree

0~360

270

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-781

Hue Angle B End

B-Hue End Degree

0~360

320

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-782

Hue Angle G Start

G-Hue Start Degree

0~360

110

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-783

Hue Angle G End

G-Hue End Degree

0~360

200

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-784

Hue Angle R Start

R-Hue Start Degree

0~360

350

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-785

Hue Angle R End

R-Hue End Degree

0~360

60

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-786

Hue Angle Y Start

Y-Hue Start Degree

0~360

60

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-787

Hue Angle Y End

Y-Hue End Degree

0~360

120

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-788

Hue Angle M Start

M-Hue Start Degree

0~360

320

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-789

Hue Angle M End

M-Hue End Degree

0~360

10

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-790

Hue Angle C Start

C-Hue Start Degree

0~360

190

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-791

Hue Angle C End

C-Hue End Degree

0~360

280

Read/Write

1 degree/step. Start>End means End-360 deg. and 0 deg.-Start.

715-800

Marker Pen Color Reproduction Conversion

Marker pen adjustment

0~1

Read/Write

Pre IPS Color Conversion Setting


0: ENL -> FMC
1: ENL->DLUT->FMC (Marker Pen Opti. DLUT Processing)

715-801

IISS-DADF Commu. Fail

IISS/DADF Communication Fail Count


Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

715-802

IISS-Controller Commu. Fail

IISS/Cont Communication Fail Count Over- 0~65535


all Total

715-803

IISS-Controller Commu. Fail

715-804

Setting Range Default

Read/Write

Description

Fail Counter total value (cannot be written)

IISS/Cont Communication Fail Count Since 0~65535


Reset

Fail Counter total value at last reset (cannot be written)

DADF EEPROM Fail

DADF EEPROM Failure Count Overall


Total

0~65535

Fail Counter total value (cannot be written)

715-805

DADF EEPROM Fail

DADF EEPROM Failure Count Since


Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-808

CRG Position Fail

Scan Carriage Position Fail Count Overall


Total

0~65535

Fail Counter total value (cannot be written)

715-809

CRG Position Fail

Scan Carriage Position Fail Count Since


Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-810

IISS LOGIC Fail

IISS Logic Failure Count Overall Total

0~65535

Fail Counter total value (cannot be written)

715-811

IISS LOGIC Fail

IISS Logic Failure Count Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-814

Lamp Illumination Fail

Lamp Illumination Failure Count Overall


Total

0~65535

Fail Counter total value (cannot be written)

715-815

Lamp Illumination Fail

Lamp Illumination Failure Count Since


Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-816

CRG Over Run Fail

CRG Over Run Fail Count Overall Total

0~65535

Fail Counter total value (cannot be written)

715-817

CRG Over Run Fail

CRG Over Run Fail Count Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-822

AGC Fail

AGC Fail Count Overall Total

0~65535

Fail Counter total value (cannot be written)

715-823

AGC Fail

AGC Fail Count Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-824

AOC Fail

AOC Fail Count Overall Total

0~65535

Fail Counter total value (cannot be written)

715-825

AOC Fail

AOC Fail Count Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-826

IPS PWBA Fail

IPS PWBA Fail Total

0~65535

Fail Counter total value (cannot be written)

715-827

IPS PWBA Fail

IPS PWBA Fail Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-840

IPS PWBA Memory Fail

IPS PWBA Memory Fail Total

0~65535

Fail Counter total value (cannot be written)

715-841

IPS PWBA Memory Fail

IPS PWBA Memory Fail Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-850

Scan Count Replacement Life (upper)

Scan Life Count (upper digits)

0~65535

91

Scan Count Replacement Life (upper) (cannot written): 6000K times


(including Pre Scan)
Scan Count Replacement Life (lower) (cannot be written)

715-851

Scan Count Replacement Life (lower)

Scan Life Count (lower digits)

0~65535

36224

715-856

IIT Hot Line Fail

IIT Hot Line Failure Total Count

0~65535

Fail Counter total value (cannot be written)

715-857

IIT Hot Line Fail

IIT Hot Line Failures Since Reset

0~65535

Fail Counter total value at last reset (cannot be written)

715-860

Scan Count Replacement Life (upper)

Scan Life Count (upper digits)

0~65535

91

Scan Count Replacement Life (upper) (cannot be written): 6000K


times
(including Pre Scan)

715-861

Scan Count Replacement Life (lower)

Scan Life Count (lower digits)

715-872

Lamp On Time Count Replacement Life Lamp On Time Life Count (upper digits)
(upper)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

0~65535

36224

Scan Count Replacement Life (lower) (cannot be written)

0~65535

109

Lamp On Time Count Replacement Life (upper) (cannot be written)


: 7200K sec (2000 hrs)

2010/08
6-153

6.3.9 NVM 715 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-154

6.3.9 NVM 715 IISS

Version 1.2

Table 1 NVM 715 IISS


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

715-873

Lamp On Time Count Replacement Life Lamp On Time Life Count (lower digits)
(lower)

0~65535

56576

Lamp On Time Count Replacement Life (lower) (cannot be written)

715-875

Lamp On Time Count Replacement Life Lamp On Time Life Count (upper digits)
(upper)

0~65535

109

Lamp On Time Count Replacement Life (upper) (cannot be written)


: 7200K sec (2000 hrs)

715-876

Lamp On Time Count Replacement Life Lamp On Time Life Count (lower digits)
(lower)

0~65535

56576

Lamp On Time Count Replacement Life (lower) (cannot be written)

715-890

Lamp On Time Count Replacement Life Lamp On Life Count (upper digits)
(upper)

0~65535

91

Lamp On Time Count Replacement Life (upper) (cannot be written)


: 6000K times

715-891

Lamp On Time Count Replacement Life Lamp On Life Count (lower digits)
(lower)

0~65535

36224

Lamp On Time Count Replacement Life (lower) (cannot be written)

715-895

Lamp On Time Count Replacement Life Lamp On Life Count (upper digits)
(upper)

0~65535

91

Lamp On Time Count Replacement Life (upper) (cannot be written)


: 6000K times

715-896

Lamp On Time Count Replacement Life Lamp On Life Count (lower digits)
(lower)

0~65535

36224

Lamp On Time Count Replacement Life (lower) (cannot be written)

6.3.10 NVM 716 IISS


Table 1 NVM 716 IISS
ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

716-011

Fail status 1A

Fail status 1A

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-012

Fail status 1B

Fail status 1B

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-013

Fail status 1C

Fail status 1C

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-014

Fail status 1D

Fail status 1D

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-015

Fail status 1E

Fail status 1E

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-016

Fail status 1F

Fail status 1F

0~65535

Read

Displays the cause of CIS Fail(65-225).

716-017

Fail status 2A

Fail status 2A

0~65535

Read

Displays the cause of Connection Fail(65-223).

716-018

Fail status 2B

Fail status 2B

0~65535

Read

Displays the cause of Connection Fail(65-223).

716-019

Fail status 3

Fail status 3

0~65535

Read

Displays the cause of AGC Fail(65-221).

716-020

Fail status 4

Fail status 4

0~65535

Read

Displays the cause of AOC Fail(65-222).

716-021

Fail status 5

Fail status 5

0~65535

Read

Displays the cause of Device Fail(65-224).

716-022

Fail count 1

Fail count 1

0~65535

Read

Displays the number of occurrences of CIS Fail(65-225).

716-023

Fail count 2

Fail count 2

0~65535

Read

Displays the number of occurrences of Connection Fail(65-223).

716-024

Fail count 3

Fail count 3

0~65535

Read

Displays the number of occurrences of AGC Fail(65-221).

716-025

Fail count 4

Fail count 4

0~65535

Read

Displays the number of occurrences of AOC Fail(65-222).

716-026

Fail count 5

Fail count 5

0~65535

Read

Displays the number of occurrences of Device Fail(65-224).

716-027

Fail History 1

Fail history 1

0~65535

Read

Memorizes and retains Fail Status 1A value when Fail occurs.

716-028

Fail History 2

Fail history 2

0~65535

Read

Memorizes and retains Fail Status 2A value when Fail occurs.

716-029

Fail History 3

Fail history 3

0~65535

Read

Memorizes and retains Fail Status 3 value when Fail occurs.

716-030

Fail History 4

Fail history 4

0~65535

Read

Memorizes and retains Fail Status 4 value when Fail occurs.

716-031

Fail History 5

Fail history 5

0~65535

Read

Memorizes and retains Fail Status 5 value when Fail occurs.

716-066

SS Tail Regi Adj. Batch Writing

Tail Regi

0~244

122

Read/Write

(Adj.Value) SS Tail-Edge Regi Adj. Base Value common to all speeds

716-067

SS Lead Regi Adj.Batch Writing

Lead Regi

0~244

122

Read/Write

(Adj.Value) SS Lead-Edge Regi Adj. Base Value common to all speeds

716-068

FS Regi Adj. Batch Writing

FS Regi

0~240

120

Read/Write

(Adj. Value) FS Regi Adj. Base Value common to all doc sizes

716-069

SS Magni. Adj. Batch Writing

SS Mag

80~120

100

Read/Write

(Adj. Value) SS Magni. Adj. Base Value common to all speeds

716-070

SS Tail Regi Adj. for 55mm/s

Tail Regi 1

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 55mm/s (0.1mm/step)

716-071

SS Tail Regi Adj. for 73.3mm/s

Tail Regi 2

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 73.3mm/s (0.1mm/step)

716-072

SS Tail Regi Adj. for 82.5mm/s

Tail Regi 3

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 82.5mm/s (0.1mm/step)

716-073

SS Tail Regi Adj. for 110mm/s

Tail Regi 4

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 110mm/s (0.1mm/step)

716-074

SS Tail Regi Adj. for 146.7mm/s

Tail Regi 5

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 146.7mm/s (0.1mm/step)

716-075

SS Tail Regi Adj. for 165mm/s

Tail Regi 6

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 165mm/s (0.1mm/step)

716-076

SS Tail Regi Adj. for 220mm/s

Tail Regi 7

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 220mm/s (0.1mm/step)

716-077

SS Tail Regi Adj. for TBDmm/s

Tail Regi 8

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for TBDmm/s (0.1mm/step)

716-078

SS Tail Regi Adj. for 293.3mm/s

Tail Regi 9

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 293.3mm/s (0.1mm/step)

716-079

SS Tail Regi Adj. for 330mm/s

Tail Regi 10

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 330mm/s (0.1mm/step)

716-080

SS Tail Regi Adj. for 350mm/s

Tail Regi 11

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 350mm/s (0.1mm/step)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-155

6.3.10 NVM 716 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-156

6.3.10 NVM 716 IISS

Version 1.2

Table 1 NVM 716 IISS


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

716-081

SS Tail Regi Adj. for 440mm/s

Tail Regi 12

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 440mm/s (0.1mm/step)

716-082

SS Tail Regi Adj. for 460mm/s

Tail Regi 13

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 460mm/s (0.1mm/step)

716-083

SS Tail Regi Adj. for 525mm/s

Tail Regi 14

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 525mm/s (0.1mm/step)

716-084

SS Tail Regi Adj. for 660mm/s

Tail Regi 15

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 660mm/s (0.1mm/step)

716-085

SS Tail Regi Adj. for 700mm/s

Tail Regi 16

0~244

122

Read/Write

SS Tail-Edge Regi Adj. Offset Value for 700mm/s (0.1mm/step)

716-087

SS Lead Regi Adj. for 55mm/s

Lead Regi 1

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 55mm/s (0.1mm/step)

716-088

SS Lead Regi Adj. for 73.3mm/s

Lead Regi 2

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 73.3mm/s (0.1mm/step)

716-089

SS Lead Regi Adj. for 82.5mm/s

Lead Regi 3

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 82.5mm/s (0.1mm/step)

716-090

SS Lead Regi Adj. for 110mm/s

Lead Regi 4

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 110mm/s (0.1mm/step)

716-091

SS Lead Regi Adj. for 146.7mm/s

Lead Regi 5

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 146.7mm/s (0.1mm/step)

716-092

SS Lead Regi Adj. for 165mm/s

Lead Regi 6

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 165mm/s (0.1mm/step)

716-093

SS Lead Regi Adj. for 220mm/s

Lead Regi 7

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 220mm/s (0.1mm/step)

716-094

SS Lead Regi Adj. for TBDmm/s

Lead Regi 8

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for TBDmm/s (0.1mm/step)

716-095

SS Lead Regi Adj. for 293.3mm/s

Lead Regi 9

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 293.3mm/s (0.1mm/step)

716-096

SS Lead Regi Adj. for 330mm/s

Lead Regi 10

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 330mm/s (0.1mm/step)

716-097

SS Lead Regi Adj. for 350mm/s

Lead Regi 11

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 350mm/s (0.1mm/step)

716-098

SS Lead Regi Adj. for 440mm/s

Lead Regi 12

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 440mm/s (0.1mm/step)

716-099

SS Lead Regi Adj. for 460mm/s

Lead Regi 13

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 460mm/s (0.1mm/step)

716-100

SS Lead Regi Adj. for 525mm/s

Lead Regi 14

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 525mm/s (0.1mm/step)

716-101

SS Lead Regi Adj. for 660mm/s

Lead Regi 15

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 660mm/s (0.1mm/step)

716-102

SS Lead Regi Adj. for 700mm/s

Lead Regi 16

0~244

122

Read/Write

SS Lead-Edge Regi Adj. Offset Value for 700mm/s (0.1mm/step)

716-104

FS Regi Adj. for Doc FS Size 1

FS Regi 1

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 1 (0.1mm/step)

716-105

FS Regi Adj. for Doc FS Size 2

FS Regi 2

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 2 (0.1mm/step)

716-106

FS Regi Adj. for Doc FS Size 3

FS Regi 3

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 3 (0.1mm/step)

716-107

FS Regi Adj. for Doc FS Size 4

FS Regi 4

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 4 (0.1mm/step)

716-108

FS Regi Adj. for Doc FS Size 5

FS Regi 5

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 5 (0.1mm/step)

716-109

FS Regi Adj. for Doc FS Size 6

FS Regi 6

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 6 (0.1mm/step)

716-110

FS Regi Adj. for Doc FS Size 7

FS Regi 7

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 7 (0.1mm/step)

716-111

FS Regi Adj. for Doc FS Size 8

FS Regi 8

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 8 (0.1mm/step)

716-112

FS Regi Adj. for Doc FS Size 9

FS Regi 9

0~240

120

Read/Write

FS Regi Adj. Offset Value for Doc FS Size 9 (0.1mm/step)

716-114

SS Magni. Adj. Value for 55mm/s

SS Mag 1

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 55mm/s (0.1%/step)

716-115

SS Magni. Adj. Value for 73.3mm/s

SS Mag 2

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 73.3mm/s (0.1%/step)

716-116

SS Magni. Adj. Value for 82.5mm/s

SS Mag 3

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 82.5mm/s (0.1%/step)

716-117

SS Magni. Adj. Value for 110mm/s

SS Mag 4

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 110mm/s (0.1%/step)

716-118

SS Magni. Adj. Value for 146.7mm/s

SS Mag 5

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 146.7mm/s (0.1%/step)

716-119

SS Magni. Adj. Value for 165mm/s

SS Mag 6

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 165mm/s (0.1%/step)

716-120

SS Magni. Adj. Value for 220mm/s

SS Mag 7

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 220mm/s (0.1%/step)

716-121

SS Magni. Adj. Value for TBDmm/s

SS Mag 8

80~100

120

Read/Write

SS Magni. Adj. Offset Value for TBDmm/s (0.1%/step)

716-122

SS Magni. Adj. Value for 293.3mm/s

SS Mag 9

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 293.3mm/s (0.1%/step)

Table 1 NVM 716 IISS


ChainLink

NVM Name

PSW Display

716-123

SS Magni. Adj. Value for 330mm/s

SS Mag 10

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 330mm/s (0.1%/step)

716-124

SS Magni. Adj. Value for 350mm/s

SS Mag 11

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 350mm/s (0.1%/step)

716-125

SS Magni. Adj. Value for 440mm/s

SS Mag 12

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 440mm/s (0.1%/step)

716-126

SS Magni. Adj. Value for 460mm/s

SS Mag 13

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 460mm/s (0.1%/step)

716-127

SS Magni. Adj. Value for 525mm/s

SS Mag 14

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 525mm/s (0.1%/step)

716-128

SS Magni. Adj. Value for 660mm/s

SS Mag 15

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 660mm/s (0.1%/step)

716-129

SS Magni. Adj. Value for 700mm/s

SS Mag 16

80~100

120

Read/Write

SS Magni. Adj. Offset Value for 700mm/s (0.1%/step)

716-131

Paper Code Setting

Paper Code

1~8

Read/Write

Sets which code of paper to use at AutoShading.


1: J paper
2: P paper
3: C2 paper
4: Green100 paper
5: Digital Color Expression
6: Color Tech+
7: Xerox 4200 paper
8: Xerox Bussiness
others: Use value in 716-132 to 134.

716-150

Paper Dust Detection Threshold

TH_PDD

0~65535

300

Read/Write

Stores Threshold Value for detecting paper dust.

716-196

Factory SD Data Dirt Detection Result

Result_Dirt

0~4095

Read

Displays Factory SD Data Dirt Detection Result.

716-197

Paper Dust Detection Calculated Result Result_PDD

0~65535

Read

Displays result calculated from paper dust detection.

716-335

ACS Detection Level

ACS Detecion Level

0~4

Read/Write

Sets ACS detection level.


0: Close to B&W, 1: Slightly close to B&W, 2: Normal, 3: Slightly close to
Color, 4: Close to Color

716-336

ACS Detection Level Extension

ACS Detecion Level Extension

0~1

Read/Write

Sets the extension of ACS detection level.


0: Normal 1: Extension

716-408

Default Color Balance Adj. Level K


color Low Density

Color Balance Default: K / Low density

0~8

Read/Write

Default Color Balance Adj. Level K color Low Density

716-409

Default Color Balance Adj. Level K


color Med. Density

Color Balance Default: K / Medium density

0~8

Read/Write

Default Color Balance Adj. Level K color Med. Density

716-410

Default Color Balance Adj. Level K


color High Density

Color Balance Default: K / high density

0~8

Read/Write

Default Color Balance Adj. Level K color High Density

716-411

Default Color Balance Adj. Level Y


color Low Density

Color Balance Default: Y / Low density

0~8

Read/Write

Default Color Balance Adj. Level Y color Low Density

716-412

Default Color Balance Adj. Level Y


color Med. Density

Color Balance Default: Y/ Medium density

0~8

Read/Write

Default Color Balance Adj. Level Y color Med. Density

716-413

Default Color Balance Adj. Level Y


color High Density

Color Balance Default: Y / high density

0~8

Read/Write

Default Color Balance Adj. Level Y color High Density

716-414

Default Color Balance Adj. Level M


color Low Density

Color Balance Default: M / Low density

0~8

Read/Write

Default Color Balance Adj. Level M color Low Density

716-415

Default Color Balance Adj. Level M


color Med. Density

Color Balance Default: M / Medium den- 0~8


sity

Read/Write

Default Color Balance Adj. Level M color Med. Density

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting
Range

Default

2010/08
6-157

Read/Write

Description

6.3.10 NVM 716 IISS

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-158

6.3.10 NVM 716 IISS

Version 1.2

Table 1 NVM 716 IISS


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

716-416

Default Color Balance Adj. Level M


color High Density

Color Balance Default: M / high density

0~8

Read/Write

Default Color Balance Adj. Level M color High Density

716-417

Default Color Balance Adj. Level C


color Low Density

Color Balance Default: C / Low density

0~8

Read/Write

Default Color Balance Adj. Level C color Low Density

716-418

Default Color Balance Adj. Level C


color Med. Density

Color Balance Default: C/ Medium density

0~8

Read/Write

Default Color Balance Adj. Level C color Med. Density

716-419

Default Color Balance Adj. Level C


color High Density

Color Balance Default: C / high density

0~8

Read/Write

Default Color Balance Adj. Level C color High Density

716-425

FS Magni. Adj. Value (CVT Scan)

FS Magnification Adjustment (CVT)

0~100

50

Read/Write

Fast Scan Magnification Fine Adjustment: Value is specified between 0


and 100 in steps of 1. Fine adjustment of a zoom ratio is done between
+5% and -5% (in steps of 0.1%), where 0 is -5%, 50 is 0% and 100 is
5%. (No factory adjustment)

716-426

Speed-preferred Bkgd Suppression SS SS Not Detect Area (Real Time AE)


Blind Zone

0~65535

Read/Write

Slow Scan Blind Zone Setting at Real Time AE


BASE,HAEST,MAESST,NAESS

716-427

SS End Position (for denoising)

0~65535

240

Read/Write

Slow Scan End Position


Slow Scan Lead Edge AE Detection Amount
(for denoising)

(NoiseRemoval) Line to Fix Variation

MAESSE

716-428

Parameter SS Magni. Adj. Upper Limit


(for denoising)

(NoiseRemoval) Upper Limit of SS Mag- 0~4000


nification for adjusting

4000

Read/Write

Slow Scan Detection Maximum (1 step=0.1%)


(for denoising)

716-704

IPS Bypass Setting 1 for Side 2

IPS Bypass Setting1

Read/Write

IPS Bypass Setting 1


Forces the image processing functions to be bypassed at memory sampling scan.
Change value at S/W & H/W DEBUG.
Be sure to use 0 for normal use. (Attention)
*When both D'13 in this NVM and D13 in 715-704 are set to '1', Bypass
Setting in 715-704 is given priority and Bypass for Side 2 is not performed.
--Use as follows:
As to each function, As is/Forced Bypass is assigned to its bit. Either
can be specified for multiple bits simultaneously.

0~65535

[PF1/SHIPS]
D'0: AES, D'1: DF39, D'2: SSR, D'3: FSRE, D'4: NSP, D'5: 4DLUT, D'6:
5AER, D'7: 5MUL, D'8: 5MWA, D'9: 4AER, D'10: 4MUL, D'11: TRC,
D'12: ED, D'13: DIRECT, D'14: AMAOSEL(SHIPS), D'15: (spare)
[PF2]
D'0: BEXG_TH, D'1: FSRE_TH, D'2: SSR_TH, D'3: NSP_TH, D'4:
AER_TH, D'5: TRC2_TH, D'6: ED_TH, D'7: SEL_TH, D'8: SEL2_TH,
D'9: (spare), D'10: (spare), D'11: (spare), D'12: (spare), D'13: (spare),
D'14: (spare), D'15: (spare)
Value at given bit: B0: As is, B1: Forced Bypass

Table 1 NVM 716 IISS


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

716-705

IPS Bypass Setting 2 for Side 2

IPS Bypass Setting2

0~65535

Read/Write

IPS Bypass Setting 2


Sets 4DLUT Bypass Mode.
This Bypass Setting is available only when 4DLUT is set to Forced
Bypass in IPS Bypass Setting 1.
Change value at S/W & H/W DEBUG.
0: Bypass L*a*b* from Y block.
1: Bypass L*a*b* from M block.
2: Bypass L*a*b* from C block.
3: Bypass L*a*b* from K block.
4: Bypass L* from YMCK blocks.
5: Bypass a* from YMCK blocks.
6: Bypass b* from YMCK blocks.
7~65535: 0h output

Version 1.2

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6.3.10 NVM 716 IISS

General

General
6.3.10 NVM 716 IISS

2010/08
6-160

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.11 NVM 717 IISS


Table 1 NVM 717 IISS
ChainLink

NVM Name

PSW Display

Setting Range Default

Read/Write

Description

717-001

Magni. Adj. Control for YATAGRS

Mag Delay Control (YATAGRS)

0~1

Read/Write

0: Normal
Time to delay starting page think: 32ms
1: Magni. Adj. available
Time to delay starting page think: 64ms
(M/C without the YATAGRS board does not operate.)

717-002

Color/Black Judgment Level for YATAGRS

CL-BW Level Adjustment(YATAGRS)

0~4

Read/Write

0: Close to Black
1: Slightly close to Black
2: Normal
3; Slightly close to Color
4: Close to Color
(M/C without the YATAGRS board does not operate.)

717-003

Text Mode for YATAGRS


Text/Photo Separation Level

T/P Separation Level (YATAGRS:TXT)

0~4

Read/Write

0: Close to text
1: Slightly close to text
2: Normal
3: Slightly close to photo
4:Close to photo
(M/C without the YATAGRS board does not operate.)

Version 1.2

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6.3.11 NVM 717 IISS

General

General
6.3.11 NVM 717 IISS

2010/08
6-162

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.12 NVM 719 IISS


Table 1 NVM 719 IISS
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

719-009

IISS Major Version

IISS Major Version

0~65535

IISS Major Version No. (same as stated at Download)

719-010

IISS Minor Version

IISS Minor Version

0~65535

IISS Minor Version No. (same as stated at Download)

719-011

IISS Revision Version

IISS Revision Version

0~65535

IISS Revison Version No. (same as stated at Download)

719-012

IISS Patch Version

IISS Patch Version

0~65535

IISS Patch Version No. (same as stated at Download)

719-013

ADF Major Version

ADF Major Version

0~65535

ADF Major Version No. (same as stated at Download)

719-014

ADF Minor Version

ADF Minor Version

0~65535

ADF Minor Version No. (same as stated at Download)

719-015

ADF Revision Version

ADF Revision Version

0~65535

ADF Revison Version No. (same as stated at Download)

719-016

ADF Patch Version

ADF Patch Version

0~65535

ADF Patch Version No. (same as stated at Download)

719-017

IPL Version

IPL Version

0~65535

IPL Version No.

Version 1.2

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6.3.12 NVM 719 IISS

General

General
6.3.12 NVM 719 IISS

2010/08
6-164

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.13 NVM 720 Controller


Table 1 NVM 720 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

720-002

Billing Display

Billing Meter Type

1~7

1: Billing1
[MN] 2: Billin2

Read/Write

1: Billing1, 2: Billing2, 3: Billing3, 4: Billing4, 5: Billing5, 6: Billing6, 7:


Billing7

720-052

Billing Count Type

Billing Type

0~2

0 : STANDARD

Read/Write

0: STANDARD
1: CUSTOM1
2: CUSTOM2

720-057

Modal Break Point

Billing Modal Break Point

10~100

10

Read/Write

Meter Counter (10 to 100)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-165

6.3.13 NVM 720 Controller

General

General
6.3.13 NVM 720 Controller

2010/08
6-166

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.14 NVM 730~4 Controller


Table 1 NVM 730~4 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

730-011

Total Print Qty

Device Total Impressions

0~0xFFFFFFFF

Read/Write

0~
[Available to FX only.]

730-012

Print Qty Upper Limit

Device Impressions Limit

0~9999999

9,999,999: print free Read/Write

0: Printing prohibited
1~9,999,998: Upper Limit
9,999,999: No upper limit
[Available to FX only.]

730-013

Print Qty Upper Limit Warning


Threshold

Device impressions Limit Warning 0~100


Rate

80 (%)

A ratio(%) of total qty of printed sides to upper limit of allowable print


qty

731001~999

Modem Speed

Speed Dial setting for Modem


Speed(Link 1-500)

0~14

Read/Write
0: Follow the system data of modem
speed.

0: Follow the system data of modem speed.


1: 2400bps
2: 4800bps
3: 7200bps
4: 9600bps
5: 12000bps
6: 144000bps
7: 16800bps
8: 19200bps
9: 21600bps
10: 24000bps
11: 26400bps
12: 28800bps
13: 31200bps
14: 33600bps

732001~999

Super G3 Prohibition Setting

Speed Dial setting for Super


G3(Link 1-500=Dial

0~1

0: Not prohibited

Read/Write

0: Not prohibited
1: Prohibited

733001~999

ECM Prohibition Setting

Speed Dial setting for ECM(Link


1-500=Dial)

0~1

0: Not prohibited

Read/Write

0: Not prohibited
1: Prohibited

734001~999

JBIG Prohibition Setting

Speed Dial setting for JBIG(Link


1-500=Dial)

0~1

0: Not prohibited

Read/Write

0: Not prohibited
1: Prohibited

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Read/Write

6.3.14 NVM 730~4 Controller

General

General
6.3.14 NVM 730~4 Controller

2010/08
6-168

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.15 NVM 740_Mgr


Table 1 NVM 740_Mgr
ChainLink

NVM Name

PSW Display

Setting Range

Default High

Default Low

740-003

CycleDownTimer for SheetEmpty

CycleDownTimer for SheetEmpty

0~20000

7000

7000

Read/
Write

CycleDownTimer for SheetEmpty. Timer (unit: 1ms) from when Tray


becomes empty during printing until M/C starts cycling down.
When a failure occurs or M/C is instructed to stop, M/C immediately
starts cycling down without using this Timer.

740-004

IOT-PL Number

IOT-PL Number

0~255

Read

IOT-PL Management No.in ROM built in CPU. At power On, IOT-PL


info is checked and stored in this NVM.
= 0-255: IOT-PL Management No. available

740-006

Comm Fail History ID

Comm Fail History ID

0~255

Read/
Write

Destination connected at Fail occurrence:


= 0x00: Controller
= 0x01: No occurrence

740-007

Comm Fail History State

Comm Fail History State

0~255

Read/
Write

Communication Fail Type


= 1: Send Queue NG
= 2: No ACK
= 3: Receive Queue Full

740-008

Comm Fail History Tx State

Comm Fail History Tx State

0~255

Read/
Write

Progress state of transmission at Fail occurrence:


= 0: Idling (waiting).
= 1: Sending Msg.
= 2: Waiting for Ack to Msg transmission.
= 3: Waiting for Ack to Syn transmission.
= 4: Checking Send Queue after Msg transmission.

740-009

Comm Fail History Rx State

Comm Fail History Rx State

0~255

Read/
Write

Progress state of reception at Fail occurrence:


= 0: Idling (waiting).
= 1: Waiting to receive Msg Length.
= 2: Waiting to receive ClientData/BCC.
= 3: Waiting to receive Synch. Establishing Command.
= 4: Finished receiving Msg.
= 5: Finished receiving Synch. Establishing Command.

740-010

Comm Fail History Uart Tx Use

Comm Fail History Uart Tx Use

0~255

Read/
Write

Use of Transmission Physical Layer at Fail occurrence


= 0: Used for Transmission Physical Layer Msg transmission.
= 1: Used for Transmission Physical Layer Ack transmission.

740-011

Comm Fail History Rx Func Use

Comm Fail History Rx Func Use

0~255

Read/
Write

Whether to wait for Reception Factor


= 0: Not wait for Reception Factor.
= 1: Wait for Reception Factor.

740-019

FPGA Video Version

FPGA Video Version

0~65535

Read

FPGA Video Module Version

740-020

FPGA I/O Version

FPGA I/O Version

0~65535

Read

FPGA I/O Module Version

Version 1.2

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Read/
Write

Description

6.3.15 NVM 740_Mgr

General

General

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2010/08
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6.3.15 NVM 740_Mgr

Version 1.2

Table 1 NVM 740_Mgr


ChainLink

NVM Name

PSW Display

Setting Range

Default High

Default Low

Read/
Write

740-038

CRUM Comm Fail Information

CRUM Comm Fail Information

0~255

Read/
Write

CRUM Comm Fail Occurrence State


0: No occurrence
1: Occurred at REQ RX Command.
2: Occurred at ATTRIB Command.
3: Occurred at CSPWD Command.
4: Occurred at normal Read/Write Command.
5: Occurred at AUTHR Command.
6: Occurred at AUTHR Command.

740-039

CRUM Status Regi Information

CRUM Status Regi Information

0~255

Read/
Write

State of Status Register at occurrence of CRUM Comm Fail


The contents of the register at Fail occurrence are stored.
*However, the above does not apply under the following conditions:
Occurrence of Data Error in FIFO: Store 0xFF
Occurrence of Data Length Error: Store 0xFE. (This applies also
when FIFOBL exceeds 35)
Tag Certification failure: Store 0xFD.

740-040

CRUM ASIC Comm Fail Information CRUM ASIC Comm Fail Information

0~255

Read/
Write

CRUM ASIC Comm Fail Occurrence State


0: No occurrence
1: WUP_REQ Busy Err
2: REQ_RX Busy Err
3: REQ_RX CRC Err
4: ATTRIB Busy Err
5: ATTRIB CRC Err
6: CSPWD Busy Err
7: CRPWD CRC Err
8: RSB Busy Err
9: RSB CRC Err
10: RMB Busy Err
11: RMB CRC Err
12: WSB Busy Err
13: WSB CRC Err

740-061

CRUM Mode Information

CRUM Mode Information

0~2

Read

Stores CRUM Control State.


= 0: Xerox Mode (Communication with CRUM is available.)
= 1: 3rd Party Mode (Communication with DRUM/TONER CRUM is
unavailable.)
= 2: 3rd Party Mode (Communication with TONER CRUM is only
unavailable.)

740-062

CRUM Mode Switch

CRUM Mode Switch

0~1

Read/
Write

Switch for changing from 3rd Party Mode to Xerox Mode


0: N/A
1: Switch to Xerox Mode

740-070

Non CRUM Drum Y Event

Non CRUM Drum Y Event

1~8

Read/
Write

Drum Y CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

Description

Table 1 NVM 740_Mgr


ChainLink

NVM Name

PSW Display

Setting Range

Default High

Default Low

740-071

Non CRUM Drum M Event

Non CRUM Drum M Event

1~8

Read/
Write

Drum M CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-072

Non CRUM Drum C Event

Non CRUM Drum C Event

1~8

Read/
Write

Drum C CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-073

Non CRUM Drum K Event

Non CRUM Drum K Event

1~8

Read/
Write

Drum K CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-074

Non CRUM Toner Y Event

Non CRUM Toner Y Event

1~8

Read/
Write

Toner Y CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-075

Non CRUM Toner M Event

Non CRUM Toner M Event

1~8

Read/
Write

Toner M CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-076

Non CRUM Toner C Event

Non CRUM Toner C Event

1~8

Read/
Write

Toner C CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-077

Non CRUM Toner K Event

Non CRUM Toner K Event

1~8

Read/
Write

Toner K CRUM Event to be informed of in the Non-CRUM mode


=1: CRUM disconnected
=2: same CRUM
=4: old CRUM
=8: new CRUM

740-103

Task Operation History

0~1

Read/
Write

History of task operation monitored as FE action


=0: No Task Operation not detected (normal)
=1: No Task Operation detected (abnormal)

740-105

ACS Wait Timer

ACS Wait Timer

0~255

20

20

Read/
Write

Max time (unit: 100ms) to wait until deciding and starting Color
Mode in setting ACS Standard Switch Mode

740-106

ACS BW Plate Count

ACS BW Plate Count

1~255

Read/
Write

BW Continuous-Print Qty Threshold (unit: page or side) used for


deciding to switch to BW mode in setting ACS Standard Switch
Mode.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Read/
Write

Description

6.3.15 NVM 740_Mgr

General

General

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2010/08
6-172

6.3.15 NVM 740_Mgr

Version 1.2

Table 1 NVM 740_Mgr


ChainLink

NVM Name

PSW Display

Setting Range

Default High

Default Low

Read/
Write

Description

740-107

ACS Sheet Read Count

ACS Sheet Read Count

0~255

Read/
Write

Prescan Sheet Qty (unit: sheet) used for deciding to switch to BW


mode in setting ACS Standard Switch Mode.

740-108

SW for Auto Rewriting of FROMNVM Defaults

0~255

Read/
Write

Execution of Auto Rewriting of FROM NVM defaults


Setting this NVM to the value below and powering Off enables Auto
Rewriting to be executed.
=127: Auto Rewriting enabled
Any value other than the above: no operation

740-109

F-ROM NVM Version

0~65535

7066

7016

Read/
Write

F-ROM NVM Version

740-110

JIG Connec. Switching Switch

0~255

Read/
Write

Switch for connecting JIG to Finisher Port for communication


=127: JIG Connected to Finisher Port mode
Any value other than the above: As usual, Controller Port is used
for communication.
Setting this NVM to 127 and powering Off then On make it possible
to communicate with JIG through Finisher Port.

740-112

Custom Mode History

0~1

Read/
Write

Records whether M/C has entered Custom Mode even once.


Rewrites to 1 that indicates a change log if M/C has entered Custom Mode even once.

740-113

PH Timing Monitor Function Measurement Timing

0~255

Read/
Write

Obtains the timing to obtain data on paper transport. Obtains time


required to transport 3 sheets of paper, as data from the Timing
Monitor function, when preset-qty of sheets have left IOT.

740-114

Warning Rate

0~100

75

75

Read/
Write

Used to calculate Threshold that triggers output of Warning Diag


Info. A setting of 100 disables output of Warning.

740-115

Warm-UpFailWarnig Setting

50~100

90

90

Read/
Write

Warm-UpFailWarning Diag Detection Timing


Percentage from actual Fail time

740-116

Color Mode Switching Trigger

Color Mode Switch Trigger

0~1

Read/
Write

Timing to trigger switching Color Mode in printing a mix of B&W and


color.
0: When previous paper has left FuserExitSensor.
1: Delay after previous paper has left FuserExitSensor

740-117

Delay in Color Mode Switching

Color Mode Switch Delay

0~300

266

266

Read/
Write

Time to delay switching color mode when 1 is selected in Color


Mode Switching Trigger (NVM).
[mc]

740-118

Switch against Smear

Smear Switch

0~1

Read/
Write

Ensures that M/C operates in FC mode (1st BTR in contact) when


ProcessSpeed is 79mm/s.
0: ON (enabled)
1: OFF (disabled)

740-124

Finisher Physical Layer Error

0~255

Read/
Write

Physical Layer Error is occurring.

740-125

Finisher Physical Layer Error Qty

0~65535

Read/
Write

The number of occurrences of Physical Layer Error

740-126

TM Reception Error

0~255

Read/
Write

Physical Layer Error is occurring.

740-127

TM Reception Error Qty

0~65535

Read/
Write

The number of occurrences of Physical Layer Error

Table 1 NVM 740_Mgr


ChainLink

NVM Name

740-128

IOT Version

740-130

Switch against Smear on Thick


Paper 2B

740-134

PSW Display

Read/
Write

Setting Range

Default High

Default Low

0~65535

Read/
Write

IOT Version (Major/Minor)

Smear Switch for Thick2B

0~1

Read/
Write

Ensures that M/C operates in FC mode (1st BTR in contact) when


paper type is thick 2B.
0: ON (enabled)
1: OFF (disabled)

Switch against Smear on Plain


Paper D

Smear Switch for PlainD

0~1

Read/
Write

Makes M/C operate in FC mode instead of following instructions


from Controller.
0: OFF
1: ON

740-135

Switch against Smear on Plain


Paper G

Smear Switch for PlainG

0~1

Read/
Write

Makes M/C operate in FC mode instead of following instructions


from Controller.
0: OFF
1: ON

740-136

Switch against Smear on Thick


Paper 1S

Smear Swtich for Thick1S

0~1

Read/
Write

Makes M/C operate in FC mode instead of following instructions


from Controller.
0: OFF
1: ON

740-137

Switch against Smear on Thick


Paper 2S

Smear Switch for Thick2S

0~1

Read/
Write

Makes M/C operate in FC mode instead of following instructions


from Controller.
0: OFF
1: ON

740-140

Productivity Changing Switch


(Smear action for thick paper)
*Available for 25-/35-sheet M/C
only.

Productivity Change Switch(for


Thick Paper)

0~1

Read/
Write

Changes productivity as action against smear on thick paper.


0: OFF (disabled)
1: ON (enabled)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-173

Description

6.3.15 NVM 740_Mgr

General

General
6.3.15 NVM 740_Mgr

2010/08
6-174

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.16 NVM 741_Drive_MQ


Table 1 NVM 741_Drive_MQ
ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

741-001 IBT Motor Speed 79 speed

IBT MOTOR SPEED 79

18000~130000

76288

76288

Read/
Write

IBT Motor Speed 79 speed


[division ratio]

741-002 IBT Motor Speed 121 speed

IBT MOTOR SPEED 121

18000~130000

69730

49806

Read/
Write

IBT Motor Speed 121 speed


[division ratio]

741-003 IBT Motor Speed 175 speed

IBT MOTOR SPEED 175

18000~130000

48214

34438

Read/
Write

IBT Motor Speed 175 speed


[division ratio]

741-004 IBT Motor Speed 200 speed

IBT MOTOR SPEED 200

18000~130000

42186

42186

Read/
Write

IBT Motor Speed 200 speed


[division ratio]

741-005 IBT Motor Speed 225 speed

IBT MOTOR SPEED 225

18000~130000

37498

37498

Read/
Write

IBT Motor Speed 225 speed


[division ratio]

741-006 IBT Motor Speed 255 speed

IBT MOTOR SPEED 255

18000~130000

33062

33062

Read/
Write

IBT Motor Speed 255 speed


[division ratio]

741-007 IBT Motor Speed 79 speed 2

IBT MOTOR SPEED2 79

18000~130000

74066

74066

Read/
Write

IBT Motor Speed 79 speed 2


[division ratio]

741-008 IBT Motor Speed 121 speed 2

IBT MOTOR SPEED2 121

18000~130000

67700

48356

Read/
Write

IBT Motor Speed 121 speed 2


[division ratio]

741-009 IBT Motor Speed 175 speed 2

IBT MOTOR SPEED2 175

18000~130000

46808

33434

Read/
Write

IBT Motor Speed 175 speed 2


[division ratio]

741-010 IBT Motor Speed 200 speed 2

IBT MOTOR SPEED2 200

18000~130000

40958

40958

Read/
Write

IBT Motor Speed 200 speed 2


[division ratio]

741-011 IBT Motor Speed 225 speed 2

IBT MOTOR SPEED2 225

18000~130000

36406

36406

Read/
Write

IBT Motor Speed 225 speed 2


[division ratio]

741-012 IBT Motor Speed 255 speed 2

IBT MOTOR SPEED2 255

18000~130000

32098

32098

Read/
Write

IBT Motor Speed 255 speed 2


[division ratio]

741-013 IBT Motor Speed Reverse

IBT MOTOR SPEED REVERSE

18000~130000

69730

49806

Read/
Write

IBT Motor Speed Reverse (121 speed)


[division ratio]

741-014 Drum Motor Speed 79 speed

DRUM MOTOR SPEED 79

18000~130000

77726

77726

Read/
Write

Drum Motor Speed 79 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-015 Drum Motor Speed 121 speed

DRUM MOTOR SPEED 121

20000~130000

81192

50746

Read/
Write

Drum Motor Speed 121 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-016 Drum Motor Speed 175 speed

DRUM MOTOR SPEED 175

20000~130000

56138

35088

Read/
Write

Drum Motor Speed 175 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-017 Drum Motor Speed 200 speed

DRUM MOTOR SPEED 200

20000~130000

49122

49122

Read/
Write

Drum Motor Speed 200 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-175

6.3.16 NVM 741_Drive_MQ

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-176

6.3.16 NVM 741_Drive_MQ

Version 1.2

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

741-018 Drum Motor Speed 225 speed

DRUM MOTOR SPEED 225

20000~130000

43664

43644

Read/
Write

Drum Motor Speed 225 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-019 Drum Motor Speed 255 speed

DRUM MOTOR SPEED 255

20000~130000

38496

38496

Read/
Write

Drum YMC Motor Speed 255 speed


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-020 Drum Motor Speed 79 speed 2

DRUM MOTOR SPEED2 79

20000~130000

79888

79888

Read/
Write

Drum Motor Speed 79 speed2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-021 Drum Motor Speed 121 speed 2

DRUM MOTOR SPEED2 121

20000~130000

83452

52158

Read/
Write

Drum Motor Speed 121 speed2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-022 Drum Motor Speed 175 speed 2

DRUM MOTOR SPEED2 175

20000~130000

57702

36064

Read/
Write

Drum Motor Speed 175 speed2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-023 Drum Motor Speed 200 speed 2

DRUM MOTOR SPEED2 200

20000~130000

50488

50488

Read/
Write

Drum Motor Speed 200 speed 2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-024 Drum Motor Speed 225 speed 2

DRUM MOTOR SPEED2 225

20000~130000

44878

44878

Read/
Write

Drum Motor Speed 225 speed 2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-025 Drum Motor Speed 255 speed 2

DRUM MOTOR SPEED2 255

20000~130000

39568

39568

Read/
Write

Drum YMC Motor Speed 255 speed 2


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-026 Drum Motor Speed Reverse

DRUM MOTOR SPEED REVERSE

20000~130000

81192

50746

Read/
Write

Drum Motor Speed Reverse


*Common to DrumYMCMotor and DrumKMotor.
[division ratio]

741-027 Deve YMC Motor Speed 79 speed

DEVE YMC MOTOR SPEED 79

16000~130000

16000

16000

Read/
Write

Deve YMC Motor Speed 79 speed


[division ratio]

741-028 Deve YMC Motor Speed 121 speed

DEVE YMC MOTOR SPEED 121

16000~130000

65970

65970

Read/
Write

Deve YMC Motor Speed 121 speed


[division ratio]

741-029 Deve YMC Motor Speed 175 speed

DEVE YMC MOTOR SPEED 175

16000~130000

45612

45612

Read/
Write

Deve YMC Motor Speed 175 speed


[division ratio]

741-030 Deve YMC Motor Speed 200 speed

DEVE YMC MOTOR SPEED 200

16000~130000

39910

39910

Read/
Write

Deve YMC Motor Speed 200 speed


[division ratio]

741-031 Deve YMC Motor Speed 225 speed

DEVE YMC MOTOR SPEED 225

16000~130000

35476

35476

Read/
Write

Deve YMC Motor Speed 225 speed


[division ratio]

741-032 Deve YMC Motor Speed 255 speed

DEVE YMC MOTOR SPEED 255

16000~130000

31278

31278

Read/
Write

Deve YMC Motor Speed 255 speed


[division ratio]

741-033 Drum Stable Rotation Waiting Time

Drum Start Up Wait Time

0~100

36

36

Read/
Write

Time to wait for Drum to come to rotate stably


[x10ms]

741-034 Belt Home Fail Bypass

Blet Home Fail Bypass

0~1

Read/
Write

Switch for bypassing Belt Home Fail


0: Fail Detection enabled
1: Fail Detection disabled (Default)

NVM Name

Description

Table 1 NVM 741_Drive_MQ


PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

741-035 Main Motor Speed Fine Adj. 79 speed Plain

MAIN MOTOR 79 PULSE NORMAL

13022~30000

15790

15790

Read/
Write

Main Motor Speed Fine Adj. 79 speed Plain Paper


[division ratio]

741-036 Main Motor Speed Fine Adj. 79 speed Thick 1G

MAIN MOTOR 79 PULSE THICK1

13022~30000

15788

15788

Read/
Write

Main Motor Speed Fine Adj. 79 speed Thick 1G


[division ratio]

741-037 Main Motor Speed Fine Adj. 79 speed Thick 2G

MAIN MOTOR 79 PULSE THICK2

13022~30000

15860

15860

Read/
Write

Main Motor Speed Fine Adj. 79 speed Thick 2G


[division ratio]

741-038 Main Motor Speed Fine Adj. 79 speed Coated 2 only MAIN MOTOR 79 PULSE COAT2

13022~30000

15860

15860

Read/
Write

Main Motor Speed Fine Adj. 79 speed Coated 2 only


[division ratio]

741-039 Main Motor Speed Fine Adj. 79 speed Long only

MAIN MOTOR 79 PULSE LONG

13022~30000

15860

15860

Read/
Write

Main Motor Speed Fine Adj. 79 speed Long only


[division ratio]

741-040 Main Motor Speed Fine Adj. 121 speed Plain

MAIN MOTOR 121 PULSE NORMAL

8736~30000

15778

10288

Read/
Write

Main Motor Speed Fine Adj. 121 speed Plain


[division ratio]

741-041 Main Motor Speed Fine Adj. 121 speed Thick 1G

MAIN MOTOR 121 PULSE THICK1

8736~13020

10323

10323

Read/
Write

Main Motor Speed Fine Adj. 121 speed Thick 1G


[division ratio]

741-042 Main Motor Speed Fine Adj. 121 speed Thick 2G

MAIN MOTOR 121 PULSE THICK2

12000~30000

15848

15848

Read/
Write

Main Motor Speed Fine Adj. 121 speed Thick 2G


[division ratio]

741-043 Main Motor Speed Fine Adj. 121 speed Coated 1


only

MAIN MOTOR 121 PULSE COAT1

18736~13020

10323

10323

Read/
Write

Main Motor Speed Fine Adj. 121 speed Coated 1 only


[division ratio]

741-044 Main Motor Speed Fine Adj. 121 speed Coated 2


only

MAIN MOTOR 121 PULSE COAT2

12000~30000

15848

15848

Read/
Write

Main Motor Speed Fine Adj. 121 speed Coated 2 only


[division ratio]

741-045 Main Motor Speed Fine Adj. 121 speed Long only

MAIN MOTOR 121 PULSE LONG

8736~30000

15848

10323

Read/
Write

Main Motor Speed Fine Adj. 121 speed Long only


[division ratio]

741-046 Main Motor Speed Fine Adj. 175 speed Plain

MAIN MOTOR 175 PULSE NORMAL

6000~8734

7128

7128

Read/
Write

Main Motor Speed Fine Adj. 175 speed Plain Paper


[division ratio]

741-047 Main Motor Speed Fine Adj. 175 speed Thick 1G

MAIN MOTOR 175 PULSE THICK1

9000~12000

10924

10924

Read/
Write

Main Motor Speed Fine Adj. 175 speed Thick 1G


[division ratio]

741-048 Main Motor Speed Fine Adj. 175 speed Coated 1


only

MAIN MOTOR 175 PULSE COAT1

9000~12000

10924

10924

Read/
Write

Main Motor Speed Fine Adj. 175 speed Coated 1 only


[division ratio]

741-049 Main Motor Speed Fine Adj. 175 speed Long only

MAIN MOTOR 175 PULSE LONG

9000~12000

10924

10924

Read/
Write

Main Motor Speed Fine Adj. 175 speed Long only


[division ratio]

741-050 Main Motor Speed Fine Adj. 200 speed

MAIN MOTOR 200 PULSE

8000~10000

9546

9546

Read/
Write

Main Motor Speed Fine Adj. 200 speed


[division ratio]

741-051 Main Motor Speed Fine Adj. 225 speed

MAIN MOTOR 225 PULSE

7000~9000

8484

8484

Read/
Write

Main Motor Speed Fine Adj. 225 speed


[division ratio]

741-052 Main Motor Speed Fine Adj. 255.2 speed

MAIN MOTOR 255.2 PULSE

6000~8734

7480

7480

Read/
Write

Main Motor Speed Fine Adj. 255.2 speed


[division ratio]

741-053 Main Motor Speed Fine Adj. 79 speed Custom


Order

MAIN MOTOR 79 PULSE MANUAL

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 79 speed. Custom Order


[division ratio]

741-054 Main Motor Speed Fine Adj. 121 speed Custom


Order

MAIN MOTOR 121 PULSE MANUAL

-8000~8000

Read/
Write

Main Motor Speed Fine Adj. 121 speed. Custom Order


[division ratio]

741-055 Main Motor Speed Fine Adj. 175 speed Custom


Order

MAIN MOTOR 175 PULSE MANUAL

-5000~5000

Read/
Write

Main Motor Speed Fine Adj. 175 speed. Custom Order


[division ratio]

ChainLink

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-177

6.3.16 NVM 741_Drive_MQ

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-178

6.3.16 NVM 741_Drive_MQ

Version 1.2

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

741-056 Main Motor Speed Fine Adj. 200 speed Custom


Order

MAIN MOTOR 200 PULSE MANUAL

-8000~8000

Read/
Write

Main Motor Speed Fine Adj. 200 speed. Custom Order


[division ratio]

741-057 Main Motor Speed Fine Adj. 225 speed Custom


Order

MAIN MOTOR 225 PULSE MANUAL

-5000~5000

Read/
Write

Main Motor Speed Fine Adj. 225 speed. Custom Order


[division ratio]

741-058 Main Motor Speed Fine Adj. 255.2 speed Custom


Order

MAIN MOTOR 255.2 PULSE MANUAL -8000~8000

Read/
Write

Main Motor Speed Fine Adj. 255.2 speed. Custom Order


[division ratio]

741-059 Main Motor Speed Fine Adj. 1Tray Plain (L=/


<297mm)

MAIN MOTOR PULSE 1TRAY NORMAL SHORT

-10000~10000

-22

-21

Read/
Write

Main Motor Speed Fine Adj. 1Tray Feed Paper. Custom


Order (Paper Length=/<297mm)
[division ratio]

741-060 Main Motor Speed Fine Adj. 1Tray Plain


(297mm<L=/<482.6mm)

MAIN MOTOR PULSE 1TRAY NORMAL LONG

-10000~10000

-22

-21

Read/
Write

Main Motor Speed Fine Adj. 1Tray Feed Paper. Custom


Order (297mm<Paper Length=/<482.6mm)
[division ratio]

741-061 Main Motor Speed Fine Adj. 1Tray Thick 1G

MAIN MOTOR PULSE 1TRAY THICK1

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 1Tray Feed Paper Thick


1G. Custom Order
[division ratio]

741-062 Main Motor Speed Fine Adj. 1Tray Thick 2G

MAIN MOTOR PULSE 1TRAY THICK2

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 1Tray Feed Paper Thick


2G. Custom Order
[division ratio]

741-063 Main Motor Speed Fine Adj. MSI Plain (L=/


<297mm)

MAIN MOTOR PULSE MSI NORMAL


SHORT

-10000~10000

-26

-25

Read/
Write

Main Motor Speed Fine Adj. MSI Feed Paper Plain.


Custom Order (Paper Length=/<297mm)
[division ratio]

741-064 Main Motor Speed Fine Adj. MSI Plain (297mm<L=/ MAIN MOTOR PULSE MSI NORMAL
<482.6mm)
LONG

-10000~10000

-26

-25

Read/
Write

Main Motor Speed Fine Adj. MSI Feed Paper Plain.


Custom Order (297mm<Paper Length=/<482.6mm)
[division ratio]

741-065 Main Motor Speed Fine Adj. MSI Thick 1G

MAIN MOTOR PULSE MSI THICK1

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. MSI Feed Paper Thick 1G.
Custom Order
[division ratio]

741-066 Main Motor Speed Fine Adj. MSI Thick 2G

MAIN MOTOR PULSE MSI THICK2

-10000~10000

-32

-32

Read/
Write

Main Motor Speed Fine Adj. MSI Feed Paper Thick 2G.
Custom Order
[division ratio]

741-067 Main Motor Speed Fine Adj. 2-4Tray&HCF Plain


(L=/<297mm)

MAIN MOTOR PULSE 2-4TRAY&HCF


NORMAL SHORT

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 2-4TRAY&HCF Feed


Paper Plain. Custom Order (Paper Length=/<297mm)
[division ratio]

741-068 Main Motor Speed Fine Adj. 2-4Tray&HCF Plain


(297mm<L=/< 482.6mm)

MAIN MOTOR PULSE 2-4TRAY&HCF


NORMAL LONG

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 2-4TRAY&HCF Feed


Paper Plain. Custom Order (297mm<Paper Length=/<
482.6mm)
[division ratio]

741-069 Main Motor Speed Fine Adj. 2-4Tray&HCF Thick 1G MAIN MOTOR PULSE 2-4TRAY&HCF
THICK1

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 2-4TRAY&HCF Feed


Paper Thick 1G. Custom Order
[division ratio]

741-070 Main Motor Speed Fine Adj. 2-4Tray&HCF Thick 2G MAIN MOTOR PULSE 2-4TRAY&HCF
THICK2

-10000~10000

Read/
Write

Main Motor Speed Fine Adj. 2-4TRAY&HCF FeedPaper


Thick 2G. Custom Order
[division ratio]

NVM Name

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

741-071 Switch Forcing FAN to Stop

FAN ENFORCED STOP SW

0~10000

Read/
Write

Switch for stopping FAN from rotating under the condition that should allow it to rotate.
Setting the given numerical values to the Fans each
forces them to stop (=not to rotate).
To force multiple fans to stop, set the sum of their
numerical values.
Fuser Fan -> 1
MHVPS Fan -> 2
Process2 Fan -> 4
LVPS Exhaust Fan -> 8
Rear Bottom Fan

741-072 Fan Fail Bypass

FAN FAIL BYPASS

0~10000

Read/
Write

Switch for bypassing Fan Fail


Setting the given numerical values to the Fans each
makes Fan Fail bypassed.
To make Fail of Multiple Fans bypassed, set the sum of
their numerical values.
Fuser Fan -> 1
MHVPS Fan -> 2
Process2 Fan -> 4
LVPS Exhaust Fan -> 8
Rear Bottom Fan -> 16
IH-Intake Fan

741-073 Fuser Fan Off Delay Time

FUSER FAN DELAY TIME

1~120

Read/
Write

Fuser Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-074 Drive Fan Off Delay Time

DRIVE FAN DELAY TIME

0~120

Read/
Write

Drive Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-075 Rear Bottom Fan Off Delay Time

Rear Bottom FAN DELAY TIME

1~120

Read/
Write

Rear Bottom Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-076 Marking HVPS Fan Off Delay Time

MHVPS FAN DELAY TIME

1~120

Read/
Write

Marking HVPS Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-077 IBT Fan Off Delay Time

IBT FAN DELAY TIME

0~120

Read/
Write

IBT Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-078 Process2 Fan Off Delay Time

PROCESS2 FAN DELAY TIME

1~120

Read/
Write

Process2 Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-079 LVPS Exhaust Fan Off Delay Time

LVPS EXHAUST FAN DELAY TIME

1~120

Read/
Write

LVPS Exhaust Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-080 Cartridge Fan Off Delay Time

CARTRIDGE FAN DELAY TIME

0~120

Read/
Write

Cartridge Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-081 Process1 Fan Off Delay Time

PROCESS1 FAN DELAY TIME

0~120

Read/
Write

Process1 Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-082 Suction Fan Off Delay Time

SUCTION FAN DELAY TIME

0~120

Read/
Write

Suction Fan Off Delay Time


[x15sec](max 1800sec=15x120)

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-179

Description

6.3.16 NVM 741_Drive_MQ

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-180

6.3.16 NVM 741_Drive_MQ

Version 1.2

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

741-083 Front Fan Off Delay Time

FRONT FAN DELAY TIME

0~120

Read/
Write

Front Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-084 C-EXHAUST Fan Off Delay Time

C-EXHAUST FAN DELAY TIME

0~120

Read/
Write

C-EXHAUST Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-085 IH-Intake Fan Off Delay Time

IH INTAKE FAN DELAY TIME

0~120

Read/
Write

IH-Intake Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-086 IH-Exhaust Fan Off Delay Time

IH EXHAUST FAN DELAY TIME

0~120

Read/
Write

IH-Exhaust Fan Off Delay Time


[x15sec](max 1800sec=15x120)

741-087 Fuser Fan Voltage Duty Ratio 79 & 121 speeds

FUSER FAN DC DUTY VALUE

10~100

87

71

Read/
Write

Fuser Fan Voltage Value PWM Control Output (common


to 79 speed & 121 speed)
Duty[%]

741-088 Fuser Fan Voltage Duty Ratio 175 speed

FUSER FAN DC DUTY VALUE

10~100

87

71

Read/
Write

Fuser Fan Voltage Value PWM Control Output (175


speed)
Duty[%]

741-089 Fuser Fan Voltage Duty Ratio 200 speed

FUSER FAN DC DUTY VALUE

10~100

87

71

Read/
Write

Fuser Fan Voltage Value PWM Control Output (200


speed)
Duty[%]

741-090 Fuser Fan Voltage Duty Ratio 255 & 225 speeds

FUSER FAN DC DUTY VALUE

10~100

87

71

Read/
Write

Fuser Fan Voltage Value PWM Control Output (common


to 255 speed and 225 speed)
Duty[%]

741-091 Rear Bottom Fan Voltage Duty Ratio 175 speed

REAR BOTTOM FAN DC DUTY VALUE 10~100

100

100

Read/
Write

Rear Bottom Fan Voltage Value PWM Control Output


(175 speed)
Duty[%]

741-092 Rear Bottom Fan Voltage Duty Ratio 200 speed

REAR BOTTOM FAN DC DUTY VALUE 10~100

100

100

Read/
Write

Rear Bottom Fan Voltage Value PWM Control Output


(200 speed)
Duty[%]

741-093 Rear Bottom Fan Voltage Duty Ratio 255 & 225
speeds

REAR BOTTOM FAN DC DUTY VALUE 10~100

100

100

Read/
Write

Rear Bottom Fan Voltage Value PWM Control Output


(common to 255 speed and 225 speed)
Duty[%]

741-094 Marking HVPS Fan Voltage Duty Ratio 79 & 121


speeds

MHVPS FAN DC DUTY VALUE

10~100

26

88

Read/
Write

Marking HVPS Fan Voltage Value PWM Control Output


(common to 79 speed and 121 speed)
Duty[%]

741-095 Marking HVPS Fan Voltage Duty Ratio 175 speed

MHVPS FAN DC DUTY VALUE

10~100

26

100

Read/
Write

Marking HVPS Fan Voltage Value PWM Control Output


(175 speed)
Duty[%]

741-096 Marking HVPS Fan Voltage Duty Ratio 200 speed

MHVPS FAN DC DUTY VALUE

10~100

26

26

Read/
Write

Marking HVPS Fan Voltage Value PWM Control Output


(200 speed)
Duty[%]

741-097 Marking HVPS Fan Voltage Duty Ratio 255 & 225
speeds

MHVPS FAN DC DUTY VALUE

10~100

26

26

Read/
Write

Marking HVPS Fan Voltage Value PWM Control Output


(common to 255 speed and 225 speed)
Duty[%]

741-098 Cartridge Fan Voltage Duty Ratio 175 speed

CARTRIDGE FAN DC DUTY VALUE

10~100

61

61

Read/
Write

Cartridge Fan Voltage Value PWM Control Output (175


speed)
Duty[%]

NVM Name

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

CARTRIDGE FAN DC DUTY VALUE

10~100

61

61

Read/
Write

Cartridge Fan Voltage Value PWM Control Output (200


speed)
Duty[%]

741-100 Cartridge Fan Voltage Duty Ratio 255 & 225 speeds CARTRIDGE FAN DC DUTY VALUE

10~100

61

61

Read/
Write

Cartridge Fan Voltage Value PWM Control Output (common to 255 speed and 225 speed)
Duty[%]

741-101 Process1 Fan Voltage Duty Ratio 175 speed

PROCESS1 FAN DC DUTY VALUE

10~100

85

85

Read/
Write

Process1 Fan Voltage Value PWM Control Output (175


speed)
Duty[%]

741-102 Process1 Fan Voltage Duty Ratio 200 speed

PROCESS1 FAN DC DUTY VALUE

10~100

85

85

Read/
Write

Process1 Fan Voltage Value PWM Control Output (200


speed)
Duty[%]

741-103 Process1 Fan Voltage Duty Ratio 255 & 225 speeds PROCESS1 FAN DC DUTY VALUE

10~100

85

85

Read/
Write

Process1 Fan Voltage Value PWM Control Output (common to 255 speed and 225 speed)
Duty[%]

741-104 Suction Fan Voltage Duty Ratio 175 speed

SUCTION FAN DC DUTY VALUE

10~100

100

100

Read/
Write

Suction Fan Voltage Value PWM Control Output (175


speed)
Duty[%]

741-105 Suction Fan Voltage Duty Ratio 200 speed

SUCTION FAN DC DUTY VALUE

10~100

100

100

Read/
Write

Suction Fan Voltage Value PWM Control Output (200


speed)
Duty[%]

741-106 Suction Fan Voltage Duty Ratio 255 & 225 speeds

SUCTION FAN DC DUTY VALUE

10~100

100

100

Read/
Write

Suction Fan Voltage Value PWM Control Output (common to 255 speed and 225 speed)
Duty[%]

741-107 IH-Intake Fan Voltage Duty Ratio 79 & 121 speeds

IH INTAKE FAN DC DUTY VALUE

10~100

100

67

Read/
Write

IH-Intake Fan Voltage Value PWM Control Output (common to 79 speed and 121 speed)
Duty[%]

741-108 IH-Intake Fan Voltage Duty Ratio 175 speed

IH INTAKE FAN DC DUTY VALUE

10~100

100

67

Read/
Write

IH-Intake Fan Voltage Value PWM Control Output (175


speed)
Duty[%]

741-109 IH-Intake Fan Voltage Duty Ratio 200 speed

IH INTAKE FAN DC DUTY VALUE

10~100

100

67

Read/
Write

IH-Intake Fan Voltage Value PWM Control Output (200


speed)
Duty[%]

741-110 IH-Intake Fan Voltage Duty Ratio 255 & 225 speeds IH INTAKE FAN DC DUTY VALUE

10~100

100

67

Read/
Write

IH-Intake Fan Voltage Value PWM Control Output (common to 255 speed and 225 speed)
Duty[%]

741-111

10~100

100

100

Read/
Write

IH-Exhaust Fan Voltage Value PWM Control Output


(common to 79 speed and 121 speed)
Duty[%]

10~100

100

100

Read/
Write

IH-Exhaust Fan Voltage Value PWM Control Output


(175 speed)
Duty[%]

NVM Name

741-099 Cartridge Fan Voltage Duty Ratio 200 speed

IH-Exhaust Fan Voltage Duty Ratio 79 & 121 speeds IH EXHAUST FAN DC DUTY VALUE

741-112 IH-Exhaust Fan Voltage Duty Ratio 175 speed

IH EXHAUST FAN DC DUTY VALUE

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-181

Description

6.3.16 NVM 741_Drive_MQ

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-182

6.3.16 NVM 741_Drive_MQ

Version 1.2

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

741-113 IH-Exhaust Fan Voltage Duty Ratio 200 speed

IH EXHAUST FAN DC DUTY VALUE

10~100

100

100

Read/
Write

IH-Exhaust Fan Voltage Value PWM Control Output


(200 speed)
Duty[%]

741-114 IH-Exhaust Fan Voltage Duty Ratio 255 & 225


speeds

IH EXHAUST FAN DC DUTY VALUE

10~100

100

100

Read/
Write

IH-Exhaust Fan Voltage Value PWM Control Output


(common to 255 speed and 225 speed)
Duty[%]

741-115 Rear Bottom Fan Control Threshold Temp.

REAR BOTTOM FAN CONTROL TEM- 0~80


PERATURE TRESH

32

32

Read/
Write

Rear Bottom Fan Operation Control Threshold Temperature


[deg. C]

741-116 Marking HVPS Fan Control Threshold Temp.

MHVPS FAN CONTROL TEMPERATURE TRESH

0~80

32

32

Read/
Write

Marking HVPS Fan Operation Control Threshold Temperature


[deg. C]

741-117 IBT Fan Control Threshold Temp.

IBT FAN CONTROL TEMPERATURE


TRESH

0~80

32

32

Read/
Write

IBT Fan Operation Control Threshold Temperature


[deg. C]

741-118 Process2 Fan Control Threshold Temp.

PROCESS2 FAN CONTROL TEMPER- 0~80


ATURE TRESH

32

32

Read/
Write

Process2 Fan Operation Control Threshold Temp.


[deg. C]

741-119 LVPS Exhaust Fan Control Threshold Temp.

LVPS EXHAUST FAN CONTROL TEM- 0~80


PERATURE TRESH

32

32

Read/
Write

LVPS Exhaust Fan Operation Control Threshold Temperature


[deg. C]

741-120 Cartridge Fan Control Threshold Temp.

CARTRIDGE FAN CONTROL TEMPERATURE TRESH

0~80

32

32

Read/
Write

Cartridge Fan Operation Control Threshold Temp.


[deg. C]

741-121 Process1 Fan Control Threshold Temp.

PROCESS1 FAN CONTROL TEMPER- 0~80


ATURE TRESH

32

32

Read/
Write

Process1 Fan Operation Control Threshold Temp.


[deg. C]

741-122 C EXHAUST Fan Control Threshold Temp.

C EXHAUST FAN CONTROL TEMPERATURE TRESH

0~80

32

32

Read/
Write

C EXHAUST Fan Operation Control Threshold Temperature


[deg. C]

741-123 NOHAD Environ. Sensor Fail Bypass

NOHAD ENVI SNR FAIL BYPASS

0~1

Read/
Write

NOHAD Environ. Sensor Fail Bypass


0: Normal Mode
1: FAIL Bypass

741-124 NOHAD Environ. Sensor Fail Judge Upper Limit AD NOHAD TEMPERATURE UPPER
Value
LIMIT

50~869

839

839

Read/
Write

NOHAD Environ. Sensor Fail Judge Threshold (upper


limit)
When obtained AD value is over threshold, it is judged
to be a failure.
[AD value]

741-125 NOHAD Environ. Temp. Sensor Fail Lower Limit AD NOHAD TEMPERATURE LOWER
Value
LIMIT

50~869

62

62

Read/
Write

NOHAD Environ. Sensor Fail Judge Threshold (lower


limit)
When obtained AD value is below threshold, it is judged
to be a failure.
[AD value]

741-126 NOHAD Environ. Sensor Fail Judgment Result


(unused)

0~1

Read/
Write

NOHAD Temperature Sensor AD value has exceeded


Fail Judgment Threshold. (unused)
0: Normal
1: Fail

NVM Name

JUCGEMENT RESULT OF NOHAD


TEMPERATURE FAIL

Description

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

741-127 NOHAD Environ. Temp. Average

TEMPERATURE AVERRAGE

-24~107

25

25

Read/
Write

Average temperature measured by NOHAD Environ.


Sensor
[deg. C]

741-128 Dew Mode Threshold Temp. at start of print

DEW MODE TEMPERATURE OF


PRINT

0~30

14

14

Read/
Write

Dew Mode Threshold Temp. at start of print


[deg. C]

741-129 Dew Mode Fan Low-Speed Rotation Duration at


start of print

DEW MODE TIME FOR PRINT

15~180

60

60

Read/
Write

Time to keep Fan rotating at low speed in Dew Mode at


start of print
[sec]

741-130 Dew Mode Threshold Temp.

DEW MODE TEMPERATURE OF


POWERON

0~30

12

12

Read/
Write

Dew Mode Threshold Temperature


[deg. C]

741-131 Dew Mode Time

DEW MODE TIME FOR POWERON

0~120

Read/
Write

Dew Mode Time


[min]

741-132 Fuser Fan Status during waiting for print

FUSER FAN IDLE SW

0~1

Read/
Write

Sets status of Fuser Fan during waiting for print.


0: Fuser Fan stops. (default)
1: Fuser Fan rotates at low speed.

741-133 Odor Filter Enabling/Disabling Switch

DEODORANT FILTER SW

0~1

Read/
Write

Sets whether to enable or disable Odor Filter.


0: Odor Filter disabled
1: Odor Filter enabled

741-134 Long Continuous Print Mode

HEAVY DUTY RUN MODE

0~1

Read/
Write

Fan Control Switching Switch for 25-sheet machines


continuous print for long hours (4.5 hrs or more)
0: Fan Control for 25-sheet M/C
1: Fan Control for 35-sheet M/C (Increases the number
of rotations to enhance cooling efficiency. On the other
hand, rotational noise increases.)

741-135 Rear Bottom Fan Voltage Duty Ratio 79 & 121


speeds

REAR BOTTOM FAN DC DUTY VALUE 10~100


121-79

100

100

Read/
Write

Rear Bottom Fan Voltage PWM Control Output (common to 79 speed and 121 speed)
Duty[%]

741-136 Cartridge Fan Voltage Duty Ratio 79 & 121 speeds

CARTRIDGE FAN DC DUTY VALUE


121-79

10~100

61

61

Read/
Write

Cartridge Fan Voltage PWM Control Output (common to


79 speed and 121 speed)
Duty[%]

741-137 Process1 Fan Voltage Duty Ratio 79 & 121 speeds

PROCESS1 FAN DC DUTY VALUE


121-79

10~100

85

85

Read/
Write

Process1 Fan Voltage PWM Control Output (common to


79 speed and 121 speed)
Duty[%]

741-138 Suction Fan Voltage Duty Ratio 79 & 121 speeds

SUCTION FAN DC DUTY VALUE 12179

10~100

100

100

Read/
Write

Suction Fan Voltage PWM Control Output (common to


79 speed and 121 speed)
Duty[%]

741-139 Suction Filter Enabling/Disabling Switch

SUCTION FILTER SW

0~1

Read/
Write

Sets whether to enable/disable Suction Filter.


0: Suction Filter disabled
1: Suction Filter enabled

741-140 LH Fan Status

LH FAN STATUS

0~2

Read/
Write

Indicates the status of LH Fan at start-up.


0: No kit
1: Kit present and normal
2: Kit present but abnormal

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-183

Description

6.3.16 NVM 741_Drive_MQ

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-184

6.3.16 NVM 741_Drive_MQ

Version 1.2

Table 1 NVM 741_Drive_MQ


ChainLink

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

741-141 LH Fan Operation Threshold Temp.

LH FAN CONTROL TEMPERATURE


TRESH

0~100

32

27

Read/
Write

LH Fan Operation Threshold Temperature


[deg. C]

741-142 LH Fan Operation Threshold Page

LH FAN CONTROL COUNTER TRESH 0~2000

100

100

Read/
Write

LH Fan Operation Threshold Page [page]


*Indicates print qty. Simp: 1; Dup: 2

741-143 LH Fan Operation Mode

LH FAN CONTROL MODE

0~13

12

Read/
Write

LH Fan Operation Mode


0: Not operate
1: B/W only
2: F/C only
3: both F/C & B/W

741-144 LH Fan Voltage Duty Ratio (ALL)

LH FAN DC DUTY VALUE

0~100

50

50

Read/
Write

LH Fan Voltage Value PWM Control Output (common to


all speeds)
Duty[%]

741-145 LH Fan Counter Reset Time

LH FAN COUNTER RESET Time

0~2400

10

10

Read/
Write

LH Fan Operation Threshold Page Reset Time


[x1min](max 2400min)

741-146 Flag Managing Status of Use of LH Fan

LH FAN CONDITION FLAG

0~2

Read/
Write

Indicates whether LH Fan is connected, and its operation status with LH Fan connected.
0: Kit not connected
1: Kit connected and normal.
2: Kit connected but abnormal

741-147 NOHAD Environ. Sensor Fail Judgment Result

JUDGMENT RESULT NOHAD TEMPERATURE FAIL

0~1

Read/
Write

NOHAD Temperature Sensor AD Value has exceeded


Fail Judgment Threshold.
0: Nomal
1: Fail

NVM Name

6.3.17 NVM 742_PH


Table 1 NVM 742_PH
ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-001 LPH Write Position (All)

Side Regi Adjust (All)

-50~50

Read/
Write

Fast Scan Side Regi Base Adj. (affecting all Trays/paper


types, and Color Mode)
0.106[mm/step] Adj.

742-002 LPH Write Position (MSI)

Side Regi Adjust (MSI)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI)


0.106[mm/step] Adj.

742-003 LPH Write Position (Tray1)

Side Regi Adjust (Tray1)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1)


0.106[mm/step] Adj.

742-004 LPH Write Position (Tray2)

Side Regi Adjust (Tray2)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray2)


0.106[mm/step] Adj.

742-005 LPH Write Position (Tray3)

Side Regi Adjust (Tray3)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray3)


0.106[mm/step] Adj.

742-006 LPH Write Position (Tray4)

Side Regi Adjust (Tray4)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray4)


0.106[mm/step] Adj.

742-007 LPH Write Position (HCF)

Side Regi Adjust (HCF)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF)


0.106[mm/step] Adj.

742-008 LPH Write Position (Trays 2-4 Batch Adj.)

Side Regi Adjust (TM)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Trays 2-4 Batch Adj.)


0.106[mm/step] Adj.

742-009 LPH Write Position (MSI/Thick 1, Coated 1)

Side Regi Adjust (MSI/Thick1/BW)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI/Thick 1, Coated 1)


0.106[mm/step] Adj.

742-010 LPH Write Position (MSI/Thick 2, Coated 2)

Side Regi Adjust (MSI/Thick2/BW&FC)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI/Thick 2, Coated 2)


0.106[mm/step] Adj.

742-011 LPH Write Position (MSI/Label)

Side Regi Adjust (MSI/Label/BW)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI/Label)


0.106[mm/step] Adj.

742-012 LPH Write Position (MSI/OHP)

Side Regi Adjust (MSI/OHP/BW&FC)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI/OHP)


0.106[mm/step] Adj.

742-013 LPH Write Position (MSI/Plain High-Gloss Mode)

Side Regi Adjust (MSI/High gross)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (MSI/Plain High-Gloss Mode)


0.106[mm/step] Adj.

742-014 LPH Write Position (Tray1-4/Thick 1, Coated 1)

Side Regi Adjust (Tray1-4/Thick1)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1-4/Thick 1, Coated 1)


0.106[mm/step] Adj.

742-015 LPH Write Position (Tray1-4/Thick 2, Coated 2)

Side Regi Adjust (Tray1-4/Thick2)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1-4/Thick 2, Coated 2)


0.106[mm/step] Adj.

742-016 LPH Write Position (Tray1-4/Label)

Side Regi Adjust (Tray1-4/Label)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1-4/Label)


0.106[mm/step] Adj.

742-017 LPH Write Position (Tray1-4/OHP)

Side Regi Adjust (Tray1-4/OHP)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1-4/OHP)


0.106[mm/step] Adj.

742-018 LPH Write Position (Tray1-4/Plain High-Gloss


Mode)

Side Regi Adjust (Tray1-4/High gross)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Tray1-4/Plain High-Gloss Mode)


0.106[mm/step] Adj.

742-019 LPH Write Position (HCF/Thick 1, Coated 1)

Side Regi Adjust (HCF/Thick1)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF/Thick 1, Coated 1)


0.106[mm/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-185

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-186

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-020 LPH Write Position (HCF/Thick 2, Coated 2)

Side Regi Adjust (HCF/Thick2)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF/Thick 2, Coated 2)


0.106[mm/step] Adj.

742-021 LPH Write Position (HCF/Label)

Side Regi Adjust (HCF/Label)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF/Label)


0.106[mm/step] Adj.

742-022 LPH Write Position (HCF/OHP)

Side Regi Adjust (HCF/OHP)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF/OHP)


0.106[mm/step] Adj.

742-023 LPH Write Position (HCF/Plain High-Gloss Mode) Side Regi Adjust (HCF/High gross)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (HCF/Plain High-Gloss Mode)


0.106[mm/step] Adj.

742-024 LPH Write Position (Duplex)

Side Regi Adjust (Duplex)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Duplex All)


1[ms/step] Adj.

742-025 LPH Write Position (Feed from Duplex MSI)

Side Regi Adjust (Duplex/MSI)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex MSI)


0.106[mm/step] Adj.

742-026 LPH Write Position (Feed from Duplex Tray1)

Side Regi Adjust (Duplex/Tray1)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex Tray1)


0.106[mm/step] Adj.

742-027 LPH Write Position (Feed from Duplex Tray2)

Side Regi Adjust (Duplex/Tray2)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex Tray2)


0.106[mm/step] Adj.

742-028 LPH Write Position (Feed from Duplex Tray3)

Side Regi Adjust (Duplex/Tray3)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex Tray3)


0.106[mm/step] Adj.

742-029 LPH Write Position (Feed from Duplex Tray4)

Side Regi Adjust (Duplex/Tray4)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex Tray4)


0.106[mm/step] Adj.

742-030 LPH Write Position (Feed from Feed from Duplex Side Regi Adjust (Duplex/HCF)
HCF)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Feed from Duplex HCF)


0.106[mm/step] Adj.

742-031 LPH Write Position (Duplex Thick 1, Coated 1)

Side Regi Adjust (Duplex/Thick1)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Duplex Thick 1, Coated 1)


0.106[mm/step] Adj.

742-032 LPH Write Position (Duplex Thick 2, Coated 2)

Side Regi Adjust (Duplex/Thick2)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Duplex Thick 2, Coated 2)


0.106[mm/step] Adj.

742-033 LPH Write Position (Duplex ALL/Plain High-Gloss Side Regi Adjust (Duplex/High gross)
Mode)

-50~50

Read/
Write

Fast Scan Side Regi Adj. (Duplex Plain High-Gloss Mode)


0.106[mm/step] Adj.

742-038 Timing of Starting Registration Operation (All)

Lead Regi Adjust (All)

0~160

80

80

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(affects all Trays/paper types and Color Mode.)
0.121[mm/step] Adj.

742-039 Timing of Starting Registration Operation (MSI)

Lead Regi Adjust (MSI)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


MSI (affects all paper types and Color Mode.)
0.121[mm/step] Adj.

742-040 Timing of Starting Registration Operation (MSI/


255[mm/s]/Plain)

Lead Regi Adjust (MSI/255[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/255[mm/s]/Plain Paper)
0.121[mm/step] Adj.

742-041 Timing of Starting Registration Operation (MSI/


225[mm/s]/Plain)

Lead Regi Adjust (MSI/225[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/225[mm/s]/Plain Paper)
0.121[mm/step] Adj.

742-042 Timing of Starting Registration Operation (MSI/


200[mm/s]/Plain)

Lead Regi Adjust (MSI/200[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/200[mm/s]/Plain Paper)
0.121[mm/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-043 Timing of Starting Registration Operation (MSI/


175[mm/s]/Plain)

Lead Regi Adjust (MSI/175[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/175[mm/s]/Plain Paper)
0.121[mm/step] Adj.

742-044 Timing of Starting Registration Operation (MSI/


121[mm/s]/Plain)

Lead Regi Adjust (MSI/121[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. < High & Low>
(MSI/121[mm/s]/Plain Paper)
0.121[mm/step] Adj.

742-045 Timing of Starting Registration Operation (MSI/


79[mm/s]/Plain)

Lead Regi Adjust (MSI/ 79[mm/s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/ 79[mm/s]/Plain Paper)
0.121[mm/step] Adj.

742-046 Timing of Starting Registration Operation (MSI/


175[mm/s]/Thick 1)

Lead Regi Adjust (MSI/175[mm/s]/Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/175[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-047 Timing of Starting Registration Operation (MSI/


121[mm/s]/Thick 1)

Lead Regi Adjust (MSI/121[mm/s]/Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/121[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-048 Timing of Starting Registration Operation (MSI/


79[mm/s]/Thick 1)

Lead Regi Adjust (MSI/ 79[mm/s]/Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/ 79[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-049 Timing of Starting Registration Operation (MSI/


121[mm/s]/Thick 2)

Lead Regi Adjust (MSI/121[mm/s]/Thick2)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/121[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-050 Timing of Starting Registration Operation (MSI/


79[mm/s]/Thick 2)

Lead Regi Adjust (MSI/ 79[mm/s]/Thick2)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/ 79[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-051 Timing of Starting Registration Operation (MSI/


255[mm/s]/Thinj

Lead Regi Adjust (MSI/255[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/255[mm/s]/Thin)
0.121[mm/step] Adj.

742-052 Timing of Starting Registration Operation (MSI/


225[mm/s]/Thin)

Lead Regi Adjust (MSI/225[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/225[mm/s]/Thin)
0.121[mm/step] Adj.

742-053 Timing of Starting Registration Operation (MSI/


200[mm/s]/Thin)

Lead Regi Adjust (MSI/200[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/200[mm/s]/Thin)
0.121[mm/step] Adj.

742-054 Timing of Starting Registration Operation (MSI/


175[mm/s]/Thin)

Lead Regi Adjust (MSI/175[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/175[mm/s]/Thin)
0.121[mm/step] Adj.

742-055 Timing of Starting Registration Operation (MSI/


121[mm/s]/Thin)

Lead Regi Adjust (MSI/121[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/121[mm/s]/Thin)
0.121[mm/step] Adj.

742-056 Timing of Starting Registration Operation (MSI/


175[mm/s]/Label)

Lead Regi Adjust (MSI/175[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(MSI/175[mm/s]/Label)
0.121[mm/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-187

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-188

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-057 Timing of Starting Registration Operation (MSI/


121[mm/s]/Label)

Lead Regi Adjust (MSI/121[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/121[mm/s]/Label)
0.121[mm/step] Adj.

742-058 Timing of Starting Registration Operation (MSI/


79[mm/s]/Label)

Lead Regi Adjust (MSI/ 79[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/ 79[mm/s]/Label)
0.121[mm/step] Adj.

742-059 Timing of Starting Registration Operation (MSI/


121[mm/s]/OHP)

Lead Regi Adjust (MSI/121[mm/s]/OHP)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(MSI/121[mm/s]/OHP)
0.121[mm/step] Adj.

742-060 Timing of Starting Registration Operation (MSI/


79[mm/s]/OHP)

Lead Regi Adjust (MSI/ 79[mm/s]/OHP)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(MSI/ 79[mm/s]/OHP)
0.121[mm/step] Adj.

742-061 Timing of Starting Registration Operation (Tray1)

Lead Regi Adjust (Tray1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


Tray1(affects all paper types/Color Mode)
0.121[mm/step] Adj.

742-062 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/255[mm/s]/Nor255[mm/s]/Plain)
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/255[mm/s]/Plain)
0.121[mm/step] Adj.

742-063 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/225[mm/s]/Nor225[mm/s]/Plain)
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/225[mm/s]/Plain)
0.121[mm/step] Adj.

742-064 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/200[mm/s]/Nor200[mm/s]/Plain)
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/200[mm/s]/Plain)
0.121[mm/step] Adj.

742-065 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/175[mm/s]/Nor175[mm/s]/Plain)
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/175[mm/s]/Plain)
0.121[mm/step] Adj.

742-066 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/121[mm/s]/Nor121[mm/s]/Plain)
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(Tray1/121[mm/s]/Plain)
0.121[mm/step] Adj.

742-067 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/ 79[mm/s]/Normal) 0~80
79[mm/s]/Plain)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/ 79[mm/s]/Plain)
0.121[mm/step] Adj.

742-068 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/175[mm/s]/Thick1) 0~80
175[mm/s]/Thick 1)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/175[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-069 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/121[mm/s]/Thick1) 0~80
121[mm/s]/Thick 1)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/121[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-070 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/ 79[mm/s]/Thick1) 0~80
79[mm/s]/Thick 1)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/ 79[mm/s]/Thick 1)
0.121[mm/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

NVM Name

Setting
Range

PSW Display

Default Default Read/


High
Low
Write

Description

742-071 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/121[mm/s]/Thick2) 0~80
121[mm/s]/Thick 2)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/121[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-072 Timing of Starting Registration Operation (Tray1/


79[mm/s]/Thick 2)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/ 79[mm/s]/Thick 2)
0.121[mm/step] Adj.

Lead Regi Adjust (Tray1/ 79[mm/s]/Thick2) 0~80

742-073 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/255[mm/s]/Thin)
255[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/255[mm/s]/Thin)
0.121[mm/step] Adj.

742-074 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/225[mm/s]/Thin)
225[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/225[mm/s]/Thin)
0.121[mm/step] Adj.

742-075 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/200[mm/s]/Thin)
200[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/200[mm/s]/Thin)
0.121[mm/step] Adj.

742-076 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/175[mm/s]/Thin)
175[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/175[mm/s]/Thin)
0.121[mm/step] Adj.

742-077 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/121[mm/s]/Thin)
121[mm/s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/121[mm/s]/Thin)
0.121[mm/step] Adj.

742-078 Timing of Starting Registration Operation (Tray1/ Lead Regi Adjust (Tray1/175[mm/s]/Label)
175[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray1/175[mm/s]/Label)
0.121[mm/step] Adj.

742-079 Timing of Starting Registration Operation (Tray1/


121[mm/s]/Label)

Lead Regi Adjust (Tray1/121[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/121[mm/s]/Label)
0.121[mm/step] Adj.

742-080 Timing of Starting Registration Operation (Tray1/


79[mm/s]/Label)

Lead Regi Adjust (Tray1/ 79[mm/s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/ 79[mm/s]/Label)
0.121[mm/step] Adj.

742-081 Timing of Starting Registration Operation (Tray1/


121[mm/s]/OHP)

Lead Regi Adjust (Tray1/121[mm/s]/OHP)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(Tray1/121[mm/s]/OHP)
0.121[mm/step] Adj.

742-082 Timing of Starting Registration Operation (Tray1/


79[mm/s]/OHP)

Lead Regi Adjust (Tray1/ 79[mm/s]/OHP)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray1/ 79[mm/s]/OHP)
0.121[mm/step] Adj.

742-083 Timing of Starting Registration Operation (Tray24&HCF)

Lead Regi Adjust (Tray2-4&HCF)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


Tray2-4&HCF (affects all paper types/Color Mode.)
0.121[mm/step] Adj.

742-084 Timing of Starting Registration Operation (Tray24&HCF/255[mm/s]/Plain)

Lead Regi Adjust (Tray2-4&HCF/255[mm/


s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/255[mm/s]/Plain)
0.121[mm/step] Adj.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-189

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-190

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-085 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/225[mm/
4&HCF/225[mm/s]/Plain)
s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/225[mm/s]/Plain)
0.121[mm/step] Adj.

742-086 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/200[mm/
4&HCF/200[mm/s]/Plain)
s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/200[mm/s]/Plain)
0.121[mm/step] Adj.

742-087 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/175[mm/
4&HCF/175[mm/s]/Plain)
s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/175[mm/s]/Plain)
0.121[mm/step] Adj.

742-088 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/121[mm/
4&HCF/121[mm/s]/Plain)
s]/Normal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(Tray2-4&HCF/121[mm/s]/Plain)
0.121[mm/step] Adj.

742-089 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/ 79[mm/s]/ 0~80
4&HCF/ 79[mm/s]/Plain)
Normal)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/ 79[mm/s]/Plain)
0.121[mm/step] Adj.

742-090 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/175[mm/
4&HCF/175[mm/s]/Thick 1)
s]/Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/175[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-091 Timing of Starting Registration Operation (Tray24&HCF/121[mm/s]/Thick 1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/121[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-092 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/ 79[mm/s]/ 0~80
4&HCF/ 79[mm/s]/Thick 1)
Thick1)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/ 79[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-093 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/121[mm/
4&HCF/121[mm/s]/Thick 2)
s]/Thick2)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/121[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-094 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/ 79[mm/s]/ 0~80
4&HCF/ 79[mm/s]/Thick 2)
Thick2)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/ 79[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-095 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/255[mm/
4&HCF/255[mm/s]/Thin)
s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/255[mm/s]/Thin)
0.121[mm/step] Adj.

742-096 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/225[mm/
4&HCF/225[mm/s]/Thin)
s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/225[mm/s]/Thin)
0.121[mm/step] Adj.

742-097 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/200[mm/
4&HCF/200[mm/s]/Thin)
s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/200[mm/s]/Thin)
0.121[mm/step] Adj.

742-098 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/175[mm/
4&HCF/175[mm/s]/Thin)
s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/175[mm/s]/Thin)
0.121[mm/step] Adj.

NVM Name

PSW Display

Lead Regi Adjust (Tray2-4&HCF/121[mm/


s]/Thick1)

Description

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-099 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/121[mm/
4&HCF/121[mm/s]/Thin)
s]/Thin)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/121[mm/s]/Thin)
0.121[mm/step] Adj.

742-100 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/175[mm/
4&HCF/175[mm/s]/Label)
s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Tray2-4&HCF/175[mm/s]/Label)
0.121[mm/step] Adj.

742-101 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/121[mm/
4&HCF/121[mm/s]/Label)
s]/Label)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/121[mm/s]/Label)
0.121[mm/step] Adj.

742-102 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/ 79[mm/s]/ 0~80
4&HCF/ 79[mm/s]/Label)
Label)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/ 79[mm/s]/Label)
0.121[mm/step] Adj.

742-103 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/121[mm/
4&HCF/121[mm/s]/OHP)
s]/OHP)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(Tray2-4&HCF/121[mm/s]/OHP)
0.121[mm/step] Adj.

742-104 Timing of Starting Registration Operation (Tray2- Lead Regi Adjust (Tray2-4&HCF/ 79[mm/s]/ 0~80
4&HCF/ 79[mm/s]/OHP)
OHP)

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Tray2-4&HCF/ 79[mm/s]/OHP)
0.121[mm/step] Adj.

742-105 Timing of Starting Registration Operation (Duplex) Lead Regi Adjust (Duplex)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


Duplex(affects all paper types and Color Mode)
0.121[mm/step] Adj.

742-106 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/255[mm/s]/Nor255[mm/s]/Plainj
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Duplex/255[mm/s]/Plain)
0.121[mm/step] Adj.

742-107 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/225[mm/s]/Nor225[mm/s]/Plainj
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Duplex/225[mm/s]/Plain)
0.121[mm/step] Adj.

742-108 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/200[mm/s]/Nor200[mm/s]/Plainj
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Duplex/200[mm/s]/Plain)
0.121[mm/step] Adj.

742-109 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/175[mm/s]/Nor175[mm/s]/Plainj
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Duplex/175[mm/s]/Plain)
0.121[mm/step] Adj.

742-110 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/121[mm/s]/Nor121[mm/s]/Plainj
mal)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High & Low>


(Duplex/121[mm/s]/Plain)
0.121[mm/step] Adj.

742-111

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Duplex/ 79[mm/s]/Plain)
0.121[mm/step] Adj.

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Duplex/175[mm/s]/Thick 1)
0.121[mm/step] Adj.

NVM Name

PSW Display

Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/ 79[mm/s]/Nor79[mm/s]/Plainj
mal)

742-112 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/175[mm/s]/
175[mm/s]/Thick 1)
Thick1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-191

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-192

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-113 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/121[mm/s]/
121[mm/s]/Thick 1)
Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Duplex/121[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-114 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/ 79[mm/s]/
79[mm/s]/Thick 1)
Thick1)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Duplex/ 79[mm/s]/Thick 1)
0.121[mm/step] Adj.

742-115 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/121[mm/s]/
121[mm/s]/Thick 2j
Thick2)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <High only>


(Duplex/121[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-116 Timing of Starting Registration Operation (Duplex/ Lead Regi Adjust (Duplex/ 79[mm/s]/
79[mm/s]/Thick 2j
Thick2)

0~80

40

40

Read/
Write

Slow Scan Lead Regi Base Adj. <Low only>


(Duplex/ 79[mm/s]/Thick 2)
0.121[mm/step] Adj.

742-121 Timing of Starting PreRegi (MSI/79[mm/s]/NonOHP) (MSI Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (MSI/79)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/79[mm/s])
2[ms/step] Adj.

742-122 Timing of Starting PreRegi (MSI/79[mm/s]/OHP)


(MSI Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (MSI/79/OHP)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/79[mm/s]/OHP)
2[ms/step] Adj.

742-123 742-123Timing of Starting PreRegi (MSI/121[mm/ T/A Motor On @ Feed (MSI/121)


s]/Non-OHP) (MSI Feed Start to IOT TA Control
Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/121[mm/s])
2[ms/step] Adj.

742-124 Timing of Starting PreRegi (MSI/121[mm/s]/OHP) T/A Motor On @ Feed (MSI/121/OHP)


(MSI Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/121[mm/s]/OHP)
2[ms/step] Adj.

742-125 Timing of Starting PreRegi (MSI/175[mm/s]) (MSI T/A Motor On @ Feed (MSI/175)
Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/175[mm/s])
2[ms/step] Adj.

742-126 Timing of Starting PreRegi (MSI/200[mm/s]) (MSI T/A Motor On @ Feed (MSI/200)
Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/200[mm/s])
2[ms/step] Adj.

742-127 Timing of Starting PreRegi (MSI/225[mm/s]) (MSI T/A Motor On @ Feed (MSI/225)
Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/225[mm/s])
2[ms/step] Adj.

742-128 Timing of Starting PreRegi (MSI/255[mm/s]) (MSI T/A Motor On @ Feed (MSI/255)
Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (MSI/255[mm/s])
2[ms/step] Adj.

742-129 Timing of Starting PreRegi (Tray1/79[mm/s]/NonOHP) (Tray1 Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/79[mm/s])
2[ms/step] Adj.

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/79[mm/s]/OHP)
2[ms/step] Adj.

NVM Name

PSW Display

T/A Motor On @ Feed (Tray1/79)

742-130 Timing of Starting PreRegi (Tray1/79[mm/s]/OHP) T/A Motor On @ Feed (Tray1/79/OHP)


(Tray1 Feed Start to IOT TA Control Start)

Description

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-131 Timing of Starting PreRegi (Tray1/121[mm/s]/Non- T/A Motor On @ Feed (Tray1/121)


OHP) (Tray1 Feed Start to IOT TA Control Start)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/121[mm/s])
2[ms/step] Adj.

742-132 Timing of Starting PreRegi (Tray1/121[mm/s]/


OHP) (Tray1 Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (Tray1/121/OHP)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/121[mm/s]/OHP)
2[ms/step] Adj.

742-133 Timing of Starting PreRegi (Tray1/175[mm/s])


(Tray1 Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (Tray1/175)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/175[mm/s])
2[ms/step] Adj.

742-134 Timing of Starting PreRegi (Tray1/200[mm/s])


(Tray1 Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (Tray1/200)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/200[mm/s])
2[ms/step] Adj.

742-135 Timing of Starting PreRegi (Tray1/225[mm/s])


(Tray1 Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (Tray1/225)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/225[mm/s])
2[ms/step] Adj.

742-136 Timing of Starting PreRegi (Tray1/255[mm/s])


(Tray1 Feed Start to IOT TA Control Start)

T/A Motor On @ Feed (Tray1/255)

-50~100

Read/
Write

Adj. of time from MSI Feed to Start of Take Away Motor Excitation ON Control (Tray1/255[mm/s])
2[ms/step] Adj.

742-137 Timing of Starting PreRegi (Tray2/79[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/79)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


79[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-138 Timing of Starting PreRegi (Tray2/121[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/121)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


121[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-139 Timing of Starting PreRegi (Tray2/175[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/175)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


175[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-140 Timing of Starting PreRegi (Tray2/200[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/200)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


200[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-141 Timing of Starting PreRegi (Tray2/225[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/225)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


225[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-142 Timing of Starting PreRegi (Tray2/255[mm/s])


(Tray2 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray2/255)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray2/


255[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

NVM Name

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-193

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-194

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-143 Timing of Starting PreRegi (Tray3/79[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/79)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment


(Tray3/79[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-144 Timing of Starting PreRegi (Tray3/121[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/121)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray3/


121[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-145 Timing of Starting PreRegi (Tray3/175[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/175)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray3/


175[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-146 Timing of Starting PreRegi (Tray3/200[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/200)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray3/


200[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-147 Timing of Starting PreRegi (Tray3/225[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/225)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray3/


225[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-148 Timing of Starting PreRegi (Tray3/255[mm/s])


(Tray3 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray3/255)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray3/


255[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-149 Timing of Starting PreRegi (Tray4/79[mm/s])


(Tray4 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray4/79)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


79[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-150 Timing of Starting PreRegi (Tray4/121[mm/s])


(Tray4 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray4/121)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


121[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-151 Timing of Starting PreRegi (Tray4/175[mm/s])


(Tray4 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray4/175)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


175[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-152 Timing of Starting PreRegi (Tray4/200[mm/s])


(Tray4 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray4/200)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


200[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-153 Timing of Starting PreRegi (Tray4/225[mm/s])


(Tray4 Feed Start to TM TA Control Start)

T/A Motor On @ Feed (Tray4/225)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


225[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

T/A Motor On @ Feed (Tray4/255)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (Tray4/


255[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-155 Timing of Starting PreRegi (HCF/79[mm/s]) (HCF T/A Motor On @ Feed (HCF/79)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


79[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-156 Timing of Starting PreRegi (HCF/121[mm/s]) (HCF T/A Motor On @ Feed (HCF/121)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


121[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-157 Timing of Starting PreRegi (HCF/175[mm/s]) (HCF T/A Motor On @ Feed (HCF/175)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


175[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-158 Timing of Starting PreRegi (HCF/200[mm/s]) (HCF T/A Motor On @ Feed (HCF/200)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


200[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-159 Timing of Starting PreRegi (HCF/225[mm/s]) (HCF T/A Motor On @ Feed (HCF/225)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


225[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-160 Timing of Starting PreRegi (HCF/255[mm/s]) (HCF T/A Motor On @ Feed (HCF/255)
Feed Start to TM TA Control Start)

-100~100

Read/
Write

TM Take Away Motor Driving Timing Adjustment (HCF/


255[mm/s])
*At P-ON, this parameter is transmitted to TM.
2[ms/step] Adj.

742-161 Timing of Deciding to Perform FeedBack Control


(MSI/121(Thick 1)[mm/s])

FeedBack Threshold(MSI/121(Tck1))

-250~250

Read/
Write

Threshold for deciding to perform FeedBack Control


1[ms/step] Adj.

742-162 Timing of Deciding to Perform FeedBack Control


(MSI/175[mm/s])

FeedBack Threshold(MSI/175))

-250~250

Read/
Write

Threshold for deciding to perform FeedBack Control


1[ms/step] Adj.

742-163 Timing of Deciding to Perform FeedBack Control


(MSI/200[mm/s])

FeedBack Threshold(MSI/200))

-250~250

Read/
Write

Threshold for deciding to perform FeedBack Control


1[ms/step] Adj.

742-164 Timing of Deciding to Perform FeedBack Control


(MSI/225[mm/s])

FeedBack Threshold(MSI/225))

-250~250

Read/
Write

Threshold for deciding to perform FeedBack Control


1[ms/step] Adj.

742-165 Timing of Deciding to Perform FeedBack Control


(MSI/255[mm/s])

FeedBack Threshold(MSI/255))

-250~250

Read/
Write

Threshold for deciding to perform FeedBack Control


1[ms/step] Adj.

742-166 Timing of Starting FeedBack Control (MSI)

FeedBack Start @ MSIFeedOutSnr

0~250

28

Read/
Write

Timing of Starting FeedBack Control (MSI)


1[ms/step] Adj.

742-167 Timing of Starting FeedBack Control (Tray1)

FeedBack Start @ Feed Start

143~250

160

143

Read/
Write

Timing of Starting FeedBack Control (Tray1)


1[ms/step] Adj.

NVM Name

742-154 Timing of Starting PreRegi (Tray4/255[mm/s])


(Tray4 Feed Start to TM TA Control Start)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-195

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-196

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

TA MotorStop @ Regi Snr ON (MSI/79/


Norm)

0~255

232

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/79[mm/s]/Plain)
1[ms/step] Adj.

742-169 Regi Loop Adj. (MSI/79[mm/s]/Thick 1) (Regi Snr TA MotorStop @ Regi Snr ON (MSI/79/
ON Detected to TA Control Stop)
Thick1)

0~255

251

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/79[mm/s]/Thick 1)
1[ms/step] Adj.

742-170 Regi Loop Adj. (MSI/79[mm/s]/Thick 2) (Regi Snr TA MotorStop @ Regi Snr ON (MSI/79/
ON Detected to TA Control Stop)
Thick2)

0~255

187

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/79[mm/s]/Thick 2)
1[ms/step] Adj.

742-171 Regi Loop Adj. (MSI/79[mm/s]/Label) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ Regi Snr ON (MSI/79/


Label)

0~255

251

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/79[mm/s]/Label)
1[ms/step] Adj.

742-172 Regi Loop Adj. (MSI/79[mm/s]/OHP) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ Regi Snr ON (MSI/79/


OHP)

0~255

251

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/79[mm/s]/OHP)
1[ms/step] Adj.

742-173 Regi Loop Adj. (MSI/121[mm/s]/(H) High Gloss)


(Regi Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/121/


(H)HG)

0~255

49

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(H) High Gloss)
1[ms/step] Adj.

742-174 Regi Loop Adj. (MSI/121[mm/s]/(H)Thick 2) (Regi TA MotorStop @ RegiSnrON (MSI/121/


Snr ON Detected to TA Control Stop)
(H)Thick2)

0~255

49

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(H) Thick 2)
1[ms/step] Adj.

742-175 Regi Loop Adj. (MSI/121[mm/s]/OHP) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/121/


OHP)

0~255

49

164

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/OHP)
1[ms/step] Adj.

742-176 Regi Loop Adj. (MSI/121[mm/s]/(L)Plain) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/121/


(L)Norm)

0~255

131

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(L) Plain)
1[ms/step] Adj.

742-177 Regi Loop Adj. (MSI/121[mm/s]/(L)Thick 1) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/121/


(L)Thick1)

0~255

142

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(L) Thick 1)
1[ms/step] Adj.

742-178 Regi Loop Adj. (MSI/121[mm/s]/(L)Label) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/121/


(L)Label)

0~255

164

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(L) Label)
1[ms/step] Adj.

742-179 Regi Loop Adj. (MSI/121[mm/s]/(L)Thin) (Regi Snr TA MotorStop @ RegiSnrON (MSI/121/
ON Detected to TA Control Stop)
(L)Thin)

0~255

131

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/121[mm/s]/(L) Thin)
1[ms/step] Adj.

742-180 Regi Loop Adj. (MSI/175[mm/s]/(H)Thick 1) (Regi TA MotorStop @ RegiSnrON (MSI/175/


Snr ON Detected to TA Control Stop)
(H)Thick1)

0~255

49

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/175[mm/s]/(H) Thick 1)
1[ms/step] Adj.

742-181 Regi Loop Adj. (MSI/175[mm/s]/(H)Label) (Regi


Snr ON Detected to TA Control Stop)

0~255

49

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/175[mm/s]/(H) Label)
1[ms/step] Adj.

NVM Name

742-168 Regi Loop Adj. (MSI/79[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

PSW Display

TA MotorStop @ RegiSnrON (MSI/175/


(H)Label)

Description

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

TA MotorStop @ RegiSnrON (MSI/175/


(L)Norm)

0~255

92

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/175[mm/s]/(L) Plain)
1[ms/step] Adj.

742-183 Regi Loop Adj. (MSI/175[mm/s]/(L)Thin) (Regi Snr TA MotorStop @ RegiSnrON (MSI/175/
ON Detected to TA Control Stop)
(L)Thin)

0~255

92

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/175[mm/s]/(L) Thin)
1[ms/step] Adj.

742-184 Regi Loop Adj. (MSI/200[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/200/


Norm)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/200[mm/s]/Plain)
1[ms/step] Adj.

742-185 Regi Loop Adj. (MSI/200[mm/s]/Thin) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/200/


Thin)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/200[mm/s]/Thin)
1[ms/step] Adj.

742-186 Regi Loop Adj. (MSI/225[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/225/


Norm)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/225[mm/s]/Plain)
1[ms/step] Adj.

742-187 Regi Loop Adj. (MSI/225[mm/s]/Thin) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (MSI/225/


Thin)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/225[mm/s]/Thin)
1[ms/step] Adj.

742-188 Regi Loop Adj. (MSI/255.2[mm/s]/Plain) (Regi Snr TA MotorStop @ RegiSnrON (MSI/255/
ON Detected to TA Control Stop)
Norm)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/255.2[mm/s]/Plain)
1[ms/step] Adj.

742-189 Regi Loop Adj. (MSI/255.2[mm/s]/Thin) (Regi Snr TA MotorStop @ RegiSnrON (MSI/255/
ON Detected to TA Control Stop)
Thin)

0~255

40

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(MSI/255.2[mm/s]/Thin)
1[ms/step] Adj.

742-190 Regi Loop Adj. (Tray1/79[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/79/


Norm)

0~255

190

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/79[mm/s]/Plain)
1[ms/step] Adj.

742-191 Regi Loop Adj. (Tray1/79[mm/s]/Thick 1) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/79/


Thick1)

0~255

190

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/79[mm/s]/Thick 1)
1[ms/step] Adj.

742-192 Regi Loop Adj. (Tray1/79[mm/s]/Thick 2) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/79/


Thick2)

0~255

190

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/79[mm/s]/Thick 2)
1[ms/step] Adj.

742-193 Regi Loop Adj. (Tray1/79[mm/s]/Label) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/79/


Label)

0~255

190

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/79[mm/s]/Label)
1[ms/step] Adj.

742-194 Regi Loop Adj. (Tray1/79[mm/s]/OHP) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/79/


OHP)

0~255

190

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/79[mm/s]/OHP)
1[ms/step] Adj.

0~255

33

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(H) High Gloss)
1[ms/step] Adj.

NVM Name

742-182 Regi Loop Adj. (MSI/175[mm/s]/(L)Plain) (Regi


Snr ON Detected to TA Control Stop)

PSW Display

742-195 Regi Loop Adj. (Tray1/121[mm/s]/(H) High Gloss) TA MotorStop @ RegiSnrON (Tray1/121/
(Regi Snr ON Detected to TA Control Stop)
(H)HG)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-197

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-198

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

TA MotorStop @ RegiSnrON (Tray1/121/


(H)Thick2)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(H)Thick 2)
1[ms/step] Adj.

742-197 Regi Loop Adj. (Tray1/121[mm/s]/OHP) (Regi Snr TA MotorStop @ RegiSnrON (Tray1/121/
ON Detected to TA Control Stop)
OHP)

0~255

37

124

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/OHP)
1[ms/step] Adj.

742-198 Regi Loop Adj. (Tray1/121[mm/s]/(L)Plain) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/121/


(L)Norm)

0~255

124

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(L) Plain)
1[ms/step] Adj.

742-199 Regi Loop Adj. (Tray1/121[mm/s]/(L)Thick 1)


(Regi Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/121/


(L)Thick1)

0~255

124

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(L) Thick 1)
1[ms/step] Adj.

742-200 Regi Loop Adj. (Tray1/121[mm/s]/(L)Label) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/121/


(L)Label)

0~255

124

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(L) Label)
1[ms/step] Adj.

742-201 Regi Loop Adj. (Tray1/121[mm/s]/(L)Thin) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/121/


(L)Thin)

0~255

134

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/121[mm/s]/(L) Thin)
1[ms/step] Adj.

742-202 Regi Loop Adj. (Tray1/175[mm/s]/(H)Thick 1)


(Regi Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/175/


(H)Thick1)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/175[mm/s]/(H) Thick 1)
1[ms/step] Adj.

742-203 Regi Loop Adj. (Tray1/175[mm/s]/(H)Label) (Regi TA MotorStop @ RegiSnrON (Tray1/175/


Snr ON Detected to TA Control Stop)
(H)Label)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/175[mm/s]/(H) Label)
1[ms/step] Adj.

742-204 Regi Loop Adj. (Tray1/175[mm/s]/(L)Plain) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/175/


(L)Norm)

0~255

86

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/175[mm/s]/(L) Plain)
1[ms/step] Adj.

742-205 Regi Loop Adj. (Tray1/175[mm/s]/(L)Thin) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/175/


(L)Thin)

0~255

86

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/175[mm/s]/(L) Thin)
1[ms/step] Adj.

742-206 Regi Loop Adj. (Tray1/200[mm/s]/Plain) (Regi Snr TA MotorStop @ RegiSnrON (Tray1/200/
ON Detected to TA Control Stop)
Norm)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/200[mm/s]/Plain)
1[ms/step] Adj.

742-207 Regi Loop Adj. (Tray1/200[mm/s]/Thin) (Regi Snr TA MotorStop @ RegiSnrON (Tray1/200/
ON Detected to TA Control Stop)
Thin)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/200[mm/s]/Thin)
1[ms/step] Adj.

742-208 Regi Loop Adj. (Tray1/225[mm/s]/Plain) (Regi Snr TA MotorStop @ RegiSnrON (Tray1/225/
ON Detected to TA Control Stop)
Norm)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/225[mm/s]/Plain)
1[ms/step] Adj.

742-209 Regi Loop Adj. (Tray1/225[mm/s]/Thin) (Regi Snr TA MotorStop @ RegiSnrON (Tray1/225/
ON Detected to TA Control Stop)
Thin)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/225[mm/s]/Thin)
1[ms/step] Adj.

NVM Name

742-196 Regi Loop Adj. (Tray1/121[mm/s]/(H)Thick 2)


(Regi Snr ON Detected to TA Control Stop)

PSW Display

Description

Table 1 NVM 742_PH


ChainLink

NVM Name

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Description

742-210 Regi Loop Adj. (Tray1/255.2[mm/s]/Plain) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/255/


Norm)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/255.2[mm/s]/Plain)
1[ms/step] Adj.

742-211 Regi Loop Adj. (Tray1/255.2[mm/s]/Thin) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (Tray1/255/


Thin)

0~255

37

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Tray1/255.2[mm/s]/Thin)
1[ms/step] Adj.

742-212 Regi Loop Adj. (TM/79[mm/s]/Plain) (Regi Snr ON T/A OFF @ Regi Snr ON (TM/79/Norm)
Detected to TA Control Stop)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/79[mm/s]/Plain)
1[ms/step] Adj.

742-213 Regi Loop Adj. (TM/79[mm/s]/Thick 1) (Regi Snr


ON Detected to TA Control Stop)

T/A OFF @ Regi Snr ON (TM/79/Thick1)

0~255

98

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/79[mm/s]/Thick 1)
1[ms/step] Adj.

742-214 Regi Loop Adj. (TM/79[mm/s]/Thick 2) (Regi Snr


ON Detected to TA Control Stop)

T/A OFF @ Regi Snr ON (TM/79/Thick2)

0~255

98

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/79[mm/s]/Thick 2)
1[ms/step] Adj.

742-215 Regi Loop Adj. (TM/79[mm/s]/Label) (Regi Snr


ON Detected to TA Control Stop)

T/A OFF @ Regi Snr ON (TM/79/Label)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/79[mm/s]/Label)
1[ms/step] Adj.

742-216 Regi Loop Adj. (TM/79[mm/s]/OHP) (Regi Snr ON T/A OFF @ Regi Snr ON (TM/79/OHP)
Detected to TA Control Stop)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/79[mm/s]/OHP)
1[ms/step] Adj.

742-217 Regi Loop Adj. (TM/121[mm/s]/(H) High Gloss)


(Regi Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/121/


(H)HG)

0~255

112

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(H) High Gloss)
1[ms/step] Adj.

742-218 Regi Loop Adj. (TM/121[mm/s]/(H)Thick 2) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/121/


(H)Thick1)

0~255

91

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(H)Thick 2)
1[ms/step] Adj.

742-219 Regi Loop Adj. (TM/121[mm/s]/OHP) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/121/


OHP)

0~255

112

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/OHP)
1[ms/step] Adj.

742-220 Regi Loop Adj. (TM/121[mm/s]/(L)Plain) (Regi Snr TA MotorStop @ RegiSnrON (TM/121/
ON Detected to TA Control Stop)
(L)Norm)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(L) Plain)
1[ms/step] Adj.

742-221 Regi Loop Adj. (TM/121[mm/s]/(L)Thick 1) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/121/


(L)Thick2)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(L) Thick 1)
1[ms/step] Adj.

742-222 Regi Loop Adj. (TM/121[mm/s]/(L)Label) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/121/


(L)Label)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(L) Label)
1[ms/step] Adj.

742-223 Regi Loop Adj. (TM/121[mm/s]/(L)Thin) (Regi Snr TA MotorStop @ RegiSnrON (TM/121/
ON Detected to TA Control Stop)
(L)Thin)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/121[mm/s]/(L) Thin)
1[ms/step] Adj.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-199

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-200

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

NVM Name

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Description

742-224 Regi Loop Adj. (TM/175[mm/s]/(H)Thick 1) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/175/


(H)Thick1)

0~255

102

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/175[mm/s]/(H) Thick 1)
1[ms/step] Adj.

742-225 Regi Loop Adj. (TM/175[mm/s]/(H)Label) (Regi


Snr ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/175/


(H)Label)

0~255

112

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/175[mm/s]/(H) Label)
1[ms/step] Adj.

742-226 Regi Loop Adj. (TM/175[mm/s]/(L)Plain) (Regi Snr TA MotorStop @ RegiSnrON (TM/175/
ON Detected to TA Control Stop)
(L)Norm)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/175[mm/s]/(L) Plain)
1[ms/step] Adj.

742-227 Regi Loop Adj. (TM/175[mm/s]/(L)Thin) (Regi Snr TA MotorStop @ RegiSnrON (TM/175/
ON Detected to TA Control Stop)
(L)Thin)

0~255

114

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/175[mm/s]/(L) Thin)
1[ms/step] Adj.

742-228 Regi Loop Adj. (TM/200[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/200/


Norm)

0~255

100

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/200[mm/s]/Plain)
1[ms/step] Adj.

742-229 Regi Loop Adj. (TM/200[mm/s]/Thin) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/200/Thin) 0~255

100

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/200[mm/s]/Thin)
1[ms/step] Adj.

742-230 Regi Loop Adj. (TM/225[mm/s]/Plain) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/225/


Norm)

0~255

86

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/225[mm/s]/Plain)
1[ms/step] Adj.

742-231 Regi Loop Adj. (TM/225[mm/s]/Thin) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/225/Thin) 0~255

86

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/225[mm/s]/Thin)
1[ms/step] Adj.

0~255

73

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/255.2[mm/s]/Plain)
1[ms/step] Adj.

742-233 Regi Loop Adj. (TM/255.2[mm/s]/Thin) (Regi Snr


ON Detected to TA Control Stop)

TA MotorStop @ RegiSnrON (TM/255/Thin) 0~255

73

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(TM/255.2[mm/s]/Thin)
1[ms/step] Adj.

742-234 Regi Loop Adj. (Dup/79[mm/s]/Plain) (Regi Snr


ON Detected to Dup/Exit Control Stop)

Dup Stop @ Regi Snr ON (Dup/79/Norm)

0~255

236

Read/
Write

Adj. of time from Regi Snr ON to Stop of Dup/Exit Control


(Dup/79[mm/s]/Plain)
*ExitMotor operates together only in the case: paper length>
297[mm].
1[ms/step]

742-235 Regi Loop Adj. (Dup/79[mm/s]/Thick 1) (Regi Snr Dup Stop @ Regi Snr ON (Dup/79/Thick1)
ON Detected to Dup/Exit Control Stop)

0~255

236

Read/
Write

Adj. of time from Regi Snr ON to Stop of Dup/Exit Control


(Dup/79[mm/s]/Thick 1)
*ExitMotor operates together only in the case: paper length>
297[mm].
1[ms/step]

742-236 Regi Loop Adj. (Dup/79[mm/s]/Thick 2) (Regi Snr Dup Stop @ Regi Snr ON (Dup/79/Thick2)
ON Detected to Dup/Exit Control Stop)

0~255

236

Read/
Write

Adj. of time from Regi Snr ON to Stop of Dup/Exit Control


(Dup/79[mm/s]/Thick 2)
*ExitMotor operates together only in the case: paper length>
297[mm].
1[ms/step]

742-232 Regi Loop Adj. (TM/255.2[mm/s]/Plain) (Regi Snr TA MotorStop @ RegiSnrON (TM/255/
ON Detected to TA Control Stop)
Norm)

Table 1 NVM 742_PH


ChainLink

NVM Name

742-237 Regi Loop Adj. (Dup/121[mm/s]/(H) High Gloss)


(Regi Snr ON Detected to Stop of Dup/Exit Control)

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Dup Stop @ RegiSnrON (Dup/121/(H)HG)

0~255

57

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/121[mm/s]/(H) High Gloss)
1[ms/step] Adj.

0~255

63

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/121[mm/s]/(H) Thick 2)
1[ms/step] Adj.

135

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/121[mm/s]/(L) Plain)
1[ms/step] Adj.

742-238 Regi Loop Adj. (Dup/121[mm/s]/(H)Thick 2) (Regi Dup Stop @ RegiSnrON (Dup/121/
Snr ON Detected to Stop of Dup/Exit Control)
(H)Thick2)
742-239 Regi Loop Adj. (Dup/121[mm/s]/(L)Plain) (Regi
Snr ON Detected to Stop of Dup/Exit Control)

Dup Stop @ RegiSnrON (Dup/121/(L)Norm) 0~255

Description

742-240 Regi Loop Adj. (Dup/121[mm/s]/(L)Thick 1) (Regi Dup Stop @ RegiSnrON (Dup/121/
Snr ON Detected to Stop of Dup/Exit Control)
(L)Thick1)

0~255

135

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/121[mm/s]/(L) Thick 1)
1[ms/step] Adj.

742-241 Regi Loop Adj. (Dup/175[mm/s]/(H)Thick 1) (Regi Dup Stop @ RegiSnrON (Dup/175/
Snr ON Detected to Stop of Dup/Exit Control)
(H)Thick1)

0~255

63

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/175[mm/s]/(H) Thick 1)
1[ms/step] Adj.

742-242 Regi Loop Adj. (Dup/175[mm/s]/(L)Plain) (Regi


Snr ON Detected to Stop of Dup/Exit Control)

Dup Stop @ RegiSnrON (Dup/175/(L)Norm) 0~255

51

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/175[mm/s]/(L) Plain)
1[ms/step] Adj.

742-243 Regi Loop Adj. (Dup/200[mm/s]/Plain) (Regi Snr


ON Detected to Stop of Dup/Exit Control)

Dup Stop @ RegiSnrON (Dup/200/Norm)

0~255

63

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/200[mm/s]/Plain)
1[ms/step] Adj.

742-244 Regi Loop Adj. (Dup/225[mm/s]/Plain) (Regi Snr


ON Detected to Stop of Dup/Exit Control)

Dup Stop @ RegiSnrON (Dup/225/Norm)

0~255

63

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/225[mm/s]/Plain)
1[ms/step] Adj.

742-245 Regi Loop Adj. (Dup/255.2[mm/s]/Plain) (Regi Snr Dup Stop @ RegiSnrON (Dup/255/Norm)
ON Detected to Stop of Dup/Exit Control)

0~255

63

Read/
Write

Adj. of time from Regi Snr ON to Stop of Take Away Control


(Dup/255.2[mm/s]/Plain)
1[ms/step] Adj.

742-246 Regi Loop Adj. (ALL/79[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/79/S) -125~125

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/79[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 79 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

742-247 Regi Loop Adj. (ALL/121[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/121/


S)

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/121[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 121 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

-125~125

2010/08
6-201

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-202

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

NVM Name

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Description

742-248 Regi Loop Adj. (ALL/175[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/175/


S)

-125~125

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/175[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 175 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

742-249 Regi Loop Adj. (ALL/200[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/200/


S)

-125~125

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/200[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 200 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

742-250 Regi Loop Adj. (ALL/225[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/225/


S)

-125~125

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/225[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 225 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

742-251 Regi Loop Adj. (ALL/255.2[mm/s]/S Paper Type)


Custom Order Mode (Regi Snr ON Detected to
Stop of Regi Loop Control)

Regi Loop Stop @ Regi Snr ON (ALL/255/


S)

-125~125

Read/
Write

Adj. of time from Regi Snr ON to Stop of Regi Loop Control


(All Trays/255.2[mm/s])
*This NVM is used in Custom Order Mode.
*Affects all Loop timings with 255 speed and paper type S
specified.
*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step]

742-252 Regi Assist Timing Adj. (MSI/79[mm/s]/Plain


Paper Feed Length</=297[mm])

Regi Assist(MSI/79/Norm_ST)

-127~127

92

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-253 Regi Assist Timing Adj. (MSI/79[mm/s]/Plain


Plain 297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/79/Norm_LG)

-127~127

92

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/Plain LONG)


1[ms/step] Adj.

742-254 Regi Assist Timing Adj. (MSI/79[mm/s]/Thick 1)

Regi Assist(MSI/79/Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/Thick 1)


1[ms/step] Adj.

742-255 Regi Assist Timing Adj. (MSI/79[mm/s]/Thick 2)

Regi Assist(MSI/79/Thick2)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/Thick 2)


1[ms/step] Adj.

742-256 Regi Assist Timing Adj. (MSI/79[mm/s]/Label )

Regi Assist(MSI/79/Label)

-127~127

20

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/Label)


1[ms/step] Adj.

742-257 Regi Assist Timing Adj. (MSI/79[mm/s]/OHP)

Regi Assist(MSI/79/OHP)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/79[mm/s]/OHP)


1[ms/step] Adj.

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-258 Regi Assist Timing Adj. (MSI/121[mm/s]/(H) High


Gloss Paper Feed Length</=297[mm])

Regi Assist(MSI/121/(H)HG_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(H) High Gloss


SHORT)
1[ms/step] Adj.

742-259 Regi Assist Timing Adj. (MSI/121[mm/s]/(H) High


Gloss 297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/121/(H)HG_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(H) High Gloss


LONG)
1[ms/step] Adj.

742-260 Regi Assist Timing Adj. (MSI/121[mm/s]/(H)Thick


2)

Regi Assist(MSI/121/(H)Thick2)

-127~127

-10

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(H)Thick 2)


1[ms/step] Adj.

742-261 Regi Assist Timing Adj. (MSI/121[mm/s]/OHP)

Regi Assist(MSI/121/OHP)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/OHP)


1[ms/step] Adj.

742-262 Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Plain


Paper Feed Length</=297[mm])

Regi Assist(MSI/121/(L)Norm_ST)

-127~127

60

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Plain SHORT)


1[ms/step] Adj.

742-263 Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/121/(L)Norm_LG)

-127~127

60

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Plain LONG)


1[ms/step] Adj.

742-264 Regi Assist Timing Adj. (MSI/121[mm/s]/(L)Thick


1)

Regi Assist(MSI/121/(L)Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Thick 1)


1[ms/step] Adj.

742-265 Regi Assist Timing Adj. (MSI/121[mm/s]/(L)Label) Regi Assist(MSI/121/(L)Label)

-127~127

13

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Label)


1[ms/step] Adj.

742-266 Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Thin


Paper Feed Length</=297[mm])

Regi Assist(MSI/121/(L)Thin_ST)

-127~127

60

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Thin SHORT)


1[ms/step] Adj.

742-267 Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Thin


297[mm]</=482.6[mm])

Regi Assist(MSI/121/(L)Thin_LG)

-127~127

60

Read/
Write

Regi Assist Timing Adj. (MSI/121[mm/s]/(L) Thin LONG)


1[ms/step] Adj.

742-268 Regi Assist Timing Adj. (MSI/175[mm/s]/(H) Thick Regi Assist(MSI/175/(H)Thick1)


1)

-127~127

-15

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(H) Thick 1)


1[ms/step] Adj.

742-269 Regi Assist Timing Adj. (MSI/175[mm/s]/(H)


Label)

Regi Assist(MSI/175/(H)Label)

-127~127

-15

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(H) Label)


1[ms/step] Adj.

742-270 Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Plain


Paper Feed Length</=297[mm])

Regi Assist(MSI/175/(L)Norm_ST)

-127~127

42

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Plain SHORT)


1[ms/step] Adj.

742-271 Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Plain


297[mm]<Paper Feed Length</=482.6[mm])

Regi Assist(MSI/175/(L)Norm_LG)

-127~127

42

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Plain LONG)


1[ms/step] Adj.

742-272 Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Thin


Paper Feed Length</=297[mm])

Regi Assist(MSI/175/(L)Thin_ST)

-127~127

42

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Thin HORT)


1[ms/step] Adj.

742-273 Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Thin


297[mm]<Paper Feed Length</=482.6[mm])

Regi Assist(MSI/175/(L)Thin_LG)

-127~127

42

Read/
Write

Regi Assist Timing Adj. (MSI/175[mm/s]/(L) Thin LONG)


1[ms/step] Adj.

742-274 Regi Assist Timing Adj. (MSI/200[mm/s]/Plain /


Feed Length</=297[mm])

Regi Assist(MSI/200/Norm_ST)

-127~127

18

Read/
Write

Regi Assist Timing Adj. (MSI/200[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-275 Regi Assist Timing Adj. (MSI/200[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/200/Norm_LG)

-127~127

18

Read/
Write

Regi Assist Timing Adj. (MSI/200[mm/s]/Plain LONG)


1[ms/step] Adj.

742-276 Regi Assist Timing Adj. (MSI/200[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(MSI/200/Thin_ST)

-127~127

18

Read/
Write

Regi Assist Timing Adj. (MSI/200[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-277 Regi Assist Timing Adj. (MSI/200[mm/s]/Thin /


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/200/Thin_LG)

-127~127

18

Read/
Write

Regi Assist Timing Adj. (MSI/200[mm/s]/Thin LONG)


1[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-203

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-204

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-278 Regi Assist Timing Adj. (MSI/225[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(MSI/225/Norm_ST)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (MSI/225[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-279 Regi Assist Timing Adj. (MSI/225[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/225/Norm_LG)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (MSI/225[mm/s]/Plain LONG)


1[ms/step] Adj.

742-280 Regi Assist Timing Adj. (MSI/225[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(MSI/225/Thin_ST)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (MSI/225[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-281 Regi Assist Timing Adj. (MSI/225[mm/s]/Thin


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/225/Thin_LG)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (MSI/225[mm/s]/Thin LONG)


1[ms/step] Adj.

742-282 Regi Assist Timing Adj. (MSI/255.2[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(MSI/255/Norm_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/255[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-283 Regi Assist Timing Adj. (MSI/255.2[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/255/Norm_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/255[mm/s]/Plain LONG)


1[ms/step] Adj.

742-284 Regi Assist Timing Adj. (MSI/255.2[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(MSI/255/Thin_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/255[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-285 Regi Assist Timing Adj. (MSI/255.2[mm/s]/Thin


297[mm]<Feed Length</=482.6[mm])

Regi Assist(MSI/255/Thin_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (MSI/255[mm/s]/Thin LONG)


1[ms/step] Adj.

742-286 Regi Assist Timing Adj. (Tray1/79[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(Tray1/79/Norm_ST)

-127~127

76

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-287 Regi Assist Timing Adj. (Tray1/79[mm/s]/Plain /


297[mm<Feed Length</=482.6[mm])

Regi Assist(Tray1/79/Norm_LG)

-127~127

76

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/Plain LONG)


1[ms/step] Adj.

742-288 Regi Assist Timing Adj. (Tray1/79[mm/s]/Thick 1)

Regi Assist(Tray1/79/Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/Thick 1)


1[ms/step] Adj.

742-289 Regi Assist Timing Adj. (Tray1/79[mm/s]/Thick 2)

Regi Assist(Tray1/79/Thick2)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/Thick 2)


1[ms/step] Adj.

742-290 Regi Assist Timing Adj. (Tray1/79[mm/s]/Label)

Regi Assist(Tray1/79/Label)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/Label)


1[ms/step] Adj.

742-291 Regi Assist Timing Adj. (Tray1/79[mm/s]/OHP)

Regi Assist(Tray1/79/OHP)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/79[mm/s]/OHP)


1[ms/step] Adj.

742-292 Regi Assist Timing Adj. (Tray1/121[mm/s]/(H)


High Gloss Paper Feed Length</=297[mm])

Regi Assist(Tray1/121/(H)HG_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(H) High Gloss


SHORT)
1[ms/step] Adj.

742-293 Regi Assist Timing Adj. (Tray1/121[mm/s]/(H)


Regi Assist(Tray1/121/(H)HG_LG)
High Gloss 297[mm]<Feed Length</=482.6[mm])

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(H) High Gloss


LONG)
1[ms/step] Adj.

742-294 Regi Assist Timing Adj. (Tray1/121[mm/s]/(H)


Thick 2)

Regi Assist(Tray1/121/(H)Thick2)

-127~127

-10

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(H) Thick 2)


1[ms/step] Adj.

742-295 Regi Assist Timing Adj. (Tray1/121[mm/s]/OHP)

Regi Assist(Tray1/121/OHP)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/OHP)


1[ms/step] Adj.

742-296 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L)


Plain Paper Feed Length</=297[mm])

Regi Assist(Tray1/121/(L)Norm_ST)

-127~127

50

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Plain SHORT)


1[ms/step] Adj.

742-297 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L)


Plain 297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/121/(L)Norm_LG)

-127~127

50

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Plain LONG)


1[ms/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-298 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L)


Thick 1)

Regi Assist(Tray1/121/(L)Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Thick 1)


1[ms/step] Adj.

742-299 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L)


Label)

Regi Assist(Tray1/121/(L)Label)

-127~127

60

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Label)


1[ms/step] Adj.

742-300 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Thin Regi Assist(Tray1/121/(L)Thin_ST)


Paper Feed Length</=297[mm])

-127~127

50

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Thin SHORT)


1[ms/step] Adj.

742-301 Regi Assist Timing Adj. (Tray1/121[mm/s]/(L) Thin Regi Assist(Tray1/121/(L)Thin_LG)


297[mm]<Feed Length</=482.6[mm])

-127~127

50

Read/
Write

Regi Assist Timing Adj. (Tray1/121[mm/s]/(L)Thin LONG)


1[ms/step] Adj.

742-302 Regi Assist Timing Adj. (Tray1/175[mm/s]/(H)


Thick 1)

Regi Assist(Tray1/175/(H)Thick1)

-127~127

-15

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(H) Thick 1)


1[ms/step] Adj.

742-303 Regi Assist Timing Adj. (Tray1/175[mm/s]/(H)


Label)

Regi Assist(Tray1/175/(H)Label)

-127~127

-15

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(H) Label)


1[ms/step] Adj.

742-304 Regi Assist Timing Adj. (Tray1/175[mm/s]/(L)


Plain Paper Feed Length</=297[mm])

Regi Assist(Tray1/175/(L)Norm_ST)

-127~127

35

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Plain SHORT)


1[ms/step] Adj.

742-305 Regi Assist Timing Adj. (Tray1/175[mm/s]/(L)


Plain 297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/175/(L)Norm_LG)

-127~127

35

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Plain LONG)


1[ms/step] Adj.

742-306 Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Thin Regi Assist(Tray1/175/(L)Thin_ST)


Paper Feed Length</=297[mm])

-127~127

35

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Thin SHORT)


1[ms/step] Adj.

742-307 Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Thin Regi Assist(Tray1/175/(L)Thin_LG)


297[mm]<Feed Length</=482.6[mm])

-127~127

35

Read/
Write

Regi Assist Timing Adj. (Tray1/175[mm/s]/(L) Thin LONG)


1[ms/step] Adj.

742-308 Regi Assist Timing Adj. (Tray1/200[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(Tray1/200/Norm_ST)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (Tray1/200[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-309 Regi Assist Timing Adj. (Tray1/200[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/200/Norm_LG)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (Tray1/200[mm/s]/Plain LONG)


1[ms/step] Adj.

742-310 Regi Assist Timing Adj. (Tray1/200[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(Tray1/200/Thin_ST)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (Tray1/200[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-311 Regi Assist Timing Adj. (Tray1/200[mm/s]/Thin


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/200/Thin_LG)

-127~127

12

Read/
Write

Regi Assist Timing Adj. (Tray1/200[mm/s]/Thin LONG)


1[ms/step] Adj.

742-312 Regi Assist Timing Adj. (Tray1/225[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(Tray1/225/Norm_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/225[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-313 Regi Assist Timing Adj. (Tray1/225[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/225/Norm_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/225[mm/s]/Plain LONG)


1[ms/step] Adj.

742-314 Regi Assist Timing Adj. (Tray1/225[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(Tray1/225/Thin_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/225[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-315 Regi Assist Timing Adj. (Tray1/225[mm/s]/Thin


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/225/Thin_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/225[mm/s]/Thin LONG)


1[ms/step] Adj.

742-316 Regi Assist Timing Adj. (Tray1/255.2[mm/s]/Plain


Feed Length</=297[mm])

Regi Assist(Tray1/255/Norm_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/255[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-317 Regi Assist Timing Adj. (Tray1/255.2[mm/s]/Plain


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/255/Norm_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/255[mm/s]/Plain LONG)


1[ms/step] Adj.

742-318 Regi Assist Timing Adj. (Tray1/255.2[mm/s]/Thin


Feed Length</=297[mm])

Regi Assist(Tray1/255/Thin_ST)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/255[mm/s]/Thin SHORT)


1[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-205

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-206

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-319 Regi Assist Timing Adj. (Tray1/255.2[mm/s]/Thin


297[mm]<Feed Length</=482.6[mm])

Regi Assist(Tray1/255/Thin_LG)

-127~127

Read/
Write

Regi Assist Timing Adj. (Tray1/255[mm/s]/Thin LONG)


1[ms/step] Adj.

742-320 Regi Assist Timing Adj. (TM/79[mm/s]/Plain)

Regi Assist(TM/79/Norm)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/79[mm/s]/Plain)


*Trays 2-4, HCF
1[ms/step] Adj.

742-321 Regi Assist Timing Adj. (TM/79[mm/s]/Thick 1)

Regi Assist(TM/79/Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/79[mm/s]/Thick 1)


*Trays 2-4, HCF
1[ms/step] Adj.

742-322 Regi Assist Timing Adj. (TM/79[mm/s]/Thick 2)

Regi Assist(TM/79/Thick2)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/79[mm/s]/Thick 2)


*Trays 2-4, HCF
1[ms/step] Adj.

742-323 Regi Assist Timing Adj. (TM/79[mm/s]/Label)

Regi Assist(TM/79/Label)

-127~127

20

Read/
Write

Regi Assist Timing Adj. (TM/79[mm/s]/Label)


*Trays 2-4, HCF
1[ms/step] Adj.

742-324 Regi Assist Timing Adj. (TM/79[mm/s]/OHP)

Regi Assist(TM/79/OHP)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/79[mm/s]/OHP)


*Trays 2-4, HCF
1[ms/step] Adj.

742-325 Regi Assist Timing Adj. (TM/121[mm/s]/(H) High


Gloss Paper Feed Length</=297[mm])

Regi Assist(TM/121/(H)HG_ST)

-127~127

-9

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(H) High Gloss


SHORT)
1[ms/step] Adj.

742-326 Regi Assist Timing Adj. (TM/121[mm/s]/(H) High


Gloss 297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/121/(H)HG_LG)

-127~127

-9

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(H) High Gloss


LONG)
1[ms/step] Adj.

742-327 Regi Assist Timing Adj. (TM/121[mm/s]/(H) Thick


2)

Regi Assist(TM/121/(H)Thick2)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(H) Thick 2)


1[ms/step] Adj.

742-328 Regi Assist Timing Adj. (TM/121[mm/s]/OHP)

Regi Assist(TM/121/OHP)

-127~127

-9

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/OHP)


1[ms/step] Adj.

742-329 Regi Assist Timing Adj. (TM/121[mm/s]/(L) Plain)

Regi Assist(TM/121/(L)Norm)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(L) Plain)


1[ms/step] Adj.

742-330 Regi Assist Timing Adj. (TM/121[mm/s]/(L) Thick


1)

Regi Assist(TM/121/(L)Thick1)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(L) Thick 1)


1[ms/step] Adj.

742-331 Regi Assist Timing Adj. (TM/121[mm/s]/(L) Label) Regi Assist(TM/121/(L)Label)

-127~127

13

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(L) Label )


1[ms/step] Adj.

742-332 Regi Assist Timing Adj. (TM/121[mm/s]/(L) Thin)

Regi Assist(TM/121/(L)Thin)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/121[mm/s]/(L) Thin)


1[ms/step] Adj.

742-333 Regi Assist Timing Adj. (TM/175[mm/s]/(H) Thick


1)

Regi Assist(TM/175/(H)Thick1)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/175[mm/s]/(H) Thick 1)


1[ms/step] Adj.

742-334 Regi Assist Timing Adj. (TM/175[mm/s]/(H) Label) Regi Assist(TM/175/(H)Label)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/175[mm/s]/(H) Label)


1[ms/step] Adj.

742-335 Regi Assist Timing Adj. (TM/175[mm/s]/(L) Plain)

Regi Assist(TM/175/(L)Norm)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/175[mm/s]/(L) Plain)


1[ms/step] Adj.

742-336 Regi Assist Timing Adj. (TM/175[mm/s]/(L) Thin)

Regi Assist(TM/175/(L)Thin)

-127~127

Read/
Write

Regi Assist Timing Adj. (TM/175[mm/s]/(L) Thin)


1[ms/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-337 Regi Assist Timing Adj. (TM/200[mm/s]/Plain /


Feed Length</=297[mm])

Regi Assist(TM/200/Norm_ST)

-127~127

-6

Read/
Write

Regi Assist Timing Adj. (TM/200[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-338 Regi Assist Timing Adj. (TM/200[mm/s]/Plain /


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/200/Norm_LG)

-127~127

-6

Read/
Write

Regi Assist Timing Adj. (TM/200[mm/s]/Plain LONG)


1[ms/step] Adj.

742-339 Regi Assist Timing Adj. (TM/200[mm/s]/Thin/Feed Regi Assist(TM/200/Thin_ST)


Length</=297[mm])

-127~127

-6

Read/
Write

Regi Assist Timing Adj. (TM/200[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-340 Regi Assist Timing Adj. (TM/200[mm/s]/Thin/


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/200/Thin_LG)

-127~127

-6

Read/
Write

Regi Assist Timing Adj. (TM/200[mm/s]/Thin LONG)


1[ms/step] Adj.

742-341 Regi Assist Timing Adj. (TM/225[mm/s]/Plain /


Feed Length</=297[mm])

Regi Assist(TM/225/Norm_ST)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/225[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-342 Regi Assist Timing Adj. (TM/225[mm/s]/Plain /


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/225/Norm_LG)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/225[mm/s]/Plain LONG)


1[ms/step] Adj.

742-343 Regi Assist Timing Adj. (TM/225[mm/s]/Thin/Feed Regi Assist(TM/225/Thin_ST)


Length</=297[mm])

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/225[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-344 Regi Assist Timing Adj. (TM/225[mm/s]/Thin/


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/225/Thin_LG)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (TM/225[mm/s]/Thin LONG)


1[ms/step] Adj.

742-345 Regi Assist Timing Adj. (TM/255.2[mm/s]/Plain /


Feed Length</=297[mm])

Regi Assist(TM/255/Norm_ST)

-127~127

-16

Read/
Write

Regi Assist Timing Adj. (TM/255[mm/s]/Plain SHORT)


1[ms/step] Adj.

742-346 Regi Assist Timing Adj. (TM/255.2[mm/s]/Plain /


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/255/Norm_LG)

-127~127

-16

Read/
Write

Regi Assist Timing Adj. (TM/255[mm/s]/Plain LONG)


1[ms/step] Adj.

742-347 Regi Assist Timing Adj. (TM/255.2[mm/s]/Thin /


Feed Length</=297[mm])

Regi Assist(TM/255/Thin_ST)

-127~127

-16

Read/
Write

Regi Assist Timing Adj. (TM/255[mm/s]/Thin SHORT)


1[ms/step] Adj.

742-348 Regi Assist Timing Adj. (TM/255.2[mm/s]/Thin /


297[mm]<Feed Length</=482.6[mm])

Regi Assist(TM/255/Thin_LG)

-127~127

-16

Read/
Write

Regi Assist Timing Adj. (TM/255[mm/s]/Thin LONG)


1[ms/step] Adj.

742-349 Regi Assist Timing Adj. (Dup/79[mm/s]/Plain)

Regi Assist(Dup/79/Norm)

-127~127

Read/
Write

Regi Assist Timing Adj. (Dup/79[mm/s]/Plain)


*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step] Adj.

742-350 Regi Assist Timing Adj. (Dup/79[mm/s]/Thick 1)

Regi Assist(Dup/79/Thick1)

-127~127

54

Read/
Write

Regi Assist Timing Adj. (Dup/79[mm/s]/Thick 1)


*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step] Adj.

742-351 Regi Assist Timing Adj. (Dup/79[mm/s]/Thick 2)

Regi Assist(Dup/79/Thick2)

-127~127

54

Read/
Write

Regi Assist Timing Adj. (Dup/79[mm/s]/Thick 2)


*ExitMotor operates together only in the case: paper feed
length>297[mm].
1[ms/step] Adj.

742-352 Regi Assist Timing Adj. (Dup/121[mm/s]/(H) High


Gloss)

Regi Assist(Dup/121/(H)HG)

-127~127

Read/
Write

Regi Assist Timing Adj. (Dup/121[mm/s]/(H) High Gloss)


1[ms/step] Adj.

742-353 Regi Assist Timing Adj. (Dup/121[mm/s]/(H) Thick Regi Assist(Dup/121/(H)Thick2)


2)

-127~127

31

Read/
Write

Regi Assist Timing Adj. (Dup/121[mm/s]/(H) Thick 2)


1[ms/step] Adj.

742-354 Regi Assist Timing Adj. (Dup/121[mm/s]/(L) Plain) Regi Assist(Dup/121/(L)Norm)

-127~127

23

Read/
Write

Regi Assist Timing Adj. (Dup/121[mm/s]/(L) Plain)


1[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-207

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-208

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-355 Regi Assist Timing Adj. (Dup/121[mm/s]/(L) Thick Regi Assist(Dup/121/(L)Thick1)


1)

-127~127

23

Read/
Write

Regi Assist Timing Adj. (Dup/121[mm/s]/(L) Thick 1)


1[ms/step] Adj.

742-356 Regi Assist Timing Adj. (Dup/175[mm/s]/(H) Thick Regi Assist(Dup/175/(H)Thick1)


1)

-127~127

10

Read/
Write

Regi Assist Timing Adj. (Dup/175[mm/s]/(H) Thick 1)


1[ms/step] Adj.

742-357 Regi Assist Timing Adj. (Dup/175[mm/s]/(L) Plain) Regi Assist(Dup/175/(L)Norm)

-127~127

-10

Read/
Write

Regi Assist Timing Adj. (Dup/175[mm/s]/(L) Plain)


1[ms/step] Adj.

742-358 Regi Assist Timing Adj. (Dup/200[mm/s]/Plain)

Regi Assist(Dup/200/Norm)

-127~127

Read/
Write

Regi Assist Timing Adj. (Dup/200[mm/s]/Plain)


1[ms/step] Adj.

742-359 Regi Assist Timing Adj. (Dup/225[mm/s]/Plain)

Regi Assist(Dup/225/Norm)

-127~127

-4

Read/
Write

Regi Assist Timing Adj. (Dup/225[mm/s]/Plain)


1[ms/step] Adj.

742-360 Regi Assist Timing Adj. (Dup/255[mm/s]/Plain)

Regi Assist(Dup/255/Norm)

-127~127

-11

Read/
Write

Regi Assist Timing Adj. (Dup/255[mm/s]/Plain)


1[ms/step] Adj.

742-361 Regi Assist Timing Adj. (ALL/79[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/79/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/79[mm/s]/S Paper Type SHORT)


*Used in Custom Order Mode.
*Affects all Assist timings with 79 speed and paper type S
specified.
1[ms/step] Adj.

742-362 Regi Assist Timing Adj. (ALL/79[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/79/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/79[mm/s]/S Paper Type LONG)


*Used in Custom Order Mode.
*Affects all Assist timings with 79 speed and paper type S
specified.
1[ms/step] Adj.

742-363 Regi Assist Timing Adj. (ALL/121[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/121/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/121[mm/s]/S Paper Type


SHORT)
*Used in Custom Order Mode.
*Affects all Assist timings with 121 speed and paper type S
specified.
1[ms/step] Adj.

742-364 Regi Assist Timing Adj. (ALL/121[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/121/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/121[mm/s]/S Paper Type LONG)


*Used in Custom Order Mode.
*Affects all Assist timings with 121 speed and paper type S
specified.
1[ms/step] Adj.

742-365 Regi Assist Timing Adj. (ALL/175[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/175/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/175[mm/s]/S Paper Type


SHORT)
*Used in Custom Order Mode.
*Affects all Assist timings with 175 speed and paper type S
specified.
1[ms/step] Adj.

742-366 Regi Assist Timing Adj. (ALL/175[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/175/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/175[mm/s]/S Paper Type LONG)


*Used in Custom Order Mode.
*Affects all Assist timings with 175 speed and paper type S
specified.
1[ms/step] Adj.

NVM Name

PSW Display

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-367 Regi Assist Timing Adj. (ALL/200[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/200/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/200[mm/s]/S Paper Type


SHORT)
*Used in Custom Order Mode.
*Affects all Assist timings with 200 speed and paper type S
specified.
1[ms/step] Adj.

742-368 Regi Assist Timing Adj. (ALL/200[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/200/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/200[mm/s]/S Paper Type LONG)


*Used in Custom Order Mode.
*Affects all Assist timings with 200 speed and paper type S
specified.
1[ms/step] Adj.

742-369 Regi Assist Timing Adj. (ALL/225[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/225/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/225[mm/s]/S Paper Type


SHORT)
*Used in Custom Order Mode.
*Affects all Assist timings with 225 speed and paper type S
specified.
1[ms/step] Adj.

742-370 Regi Assist Timing Adj. (ALL/225[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/225/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/225[mm/s]/S Paper Type LONG)


*Used in Custom Order Mode.
*Affects all Assist timings with 225 speed and paper type S
specified.
1[ms/step] Adj.

742-371 Regi Assist Timing Adj. (ALL/255[mm/s]/S Paper


Type/Feed Length</=297[mm])
Custom Order Mode

Regi Assist(All/255/S/Short)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/255[mm/s]/S Paper Type


SHORT)
*Used in Custom Order Mode.
*Affects all Assist timings with 255 speed and paper type S
specified.
1[ms/step] Adj.

742-372 Regi Assist Timing Adj. (ALL/255[mm/s]/S Paper


Type/297[mm]<Feed Length</=482.6[mm])
Custom Order Mode

Regi Assist(All/255/S/Long)

-127~127

Read/
Write

Regi Assist Timing Adj. (All/255[mm/s]/S Paper Type LONG)


297[mm]<Feed Length</=482.6[mm])
*Used in Custom Order Mode.
*Affects all Assist timings with 255 speed and paper type S
specified.
1[ms/step] Adj.

742-373 Timing of Stopping Regi Feed (79[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (79)

0~200

132

Read/
Write

Adj. of timing of stopping Regi Feed (79[mm/s])


1[ms/step] Adj.

742-374 Timing of Stopping Regi Feed (121[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (121)

0~200

87

86

Read/
Write

Adj. of timing of stopping Regi Feed (121[mm/s])


1[ms/step] Adj.

742-375 Timing of Stopping Regi Feed (175[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (175)

0~200

60

59

Read/
Write

Adj. of timing of stopping Regi Feed (175[mm/s])


1[ms/step] Adj.

742-376 Timing of Stopping Regi Feed (200)[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (200)

0~200

53

Read/
Write

Adj. of timing of stopping Regi Feed (200[mm/s])


1[ms/step] Adj.

742-377 Timing of Stopping Regi Feed (225)[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (225)

0~200

47

Read/
Write

Adj. of timing of stopping Regi Feed (225[mm/s])


1[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-209

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-210

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-378 Timing of Stopping Regi Feed (255)[mm/s])


(RegiSnr1 Off)

T/A Clutch OFF @ RegiSnr Off (255)

0~200

41

Read/
Write

Adj. of timing of stopping Regi Feed (255[mm/s])


1[ms/step] Adj.

742-379 Timing of Stopping Regi Assist ((H)Tray1/ALL


SPEEDs[mm/s])

TA MotorStop @ RegiSnrOFF ((H)T1/ALL


SPEED)

0~150

Read/
Write

Adj. of timing of stopping Regi Assist


((H)Tray1 ALL speeds[mm/s])
*With HIGH M/C, timing of stopping Assist for Tray1/All[mm/
s]
1[ms/step] Adj.

742-380 Timing of Stopping Regi Assist ((H)MSI/121[mm/


s])

TA MotorStop @ TrigSnr Off ((H)MSI/121)

0~150

74

Read/
Write

Adj. of timing of stopping Regi Assist


((H)MSI 121[mm/s])
*With HIGH M/C, timing of stopping Assist for MSI/121[mm/
s]
1[ms/step] Adj.

742-381 Timing of Stopping Regi Assist ((H)MSI/175[mm/


s])

TA MotorStop @ TrigSnr Off ((H)MSI/175)

0~150

51

Read/
Write

Adj. of timing of stopping Regi Assist


((H)MSI 175[mm/s])
*With HIGH M/C, timing of stopping Assist for MSI/175[mm/
s]
1[ms/step] Adj.

742-382 Timing of Stopping Regi Assist (MSI/200[mm/s])


(MsiFeedOutSnr Off)

T/A Motor StepDown @ MsiFeedOutSnr Off 0~150


(MSI/200)

45

Read/
Write

Adj. of timing of stopping Regi Assist (MSI/200)


1[ms/step] Adj.

742-383 Timing of Stopping Regi Assist (MSI/225[mm/s])


(MsiFeedOutSnr Off)

T/A Motor StepDown @ MsiFeedOutSnr Off 0~150


(MSI/225)

40

Read/
Write

Adj. of timing of stopping Regi Assist (MSI/225)


1[ms/step] Adj.

742-384 Timing of Stopping Regi Assist (MSI/255[mm/s])


(MsiFeedOutSnr Off)

T/A Motor StepDown @ MsiFeedOutSnr Off 0~150


(MSI/255)

35

Read/
Write

Adj. of timing of stopping Regi Assist (MSI/255)


1[ms/step] Adj.

742-385 Timing of Stopping Regi Assist ((L)ALL Trays/


79[mm/s])

TA MotorStop @ RegiSnrOFF ((L)ALL


TRAY/79)

0~150

50

Read/
Write

Adj. of timing of stopping Regi Assist


((L) ALL Trays/79[mm/s])
*With LOW M/C, timing of stopping Assist for All Trays/
79[mm/s]
1[ms/step] Adj.

742-386 Timing of Stopping Regi Assist ((L)ALL/121[mm/


s])

TA MotorStop @ TrigSnr Off ((L)ALL/121)

0~150

50

Read/
Write

Adj. of timing of stopping Regi Assist


((L)ALL 121[mm/s])
*With LOW M/C, timing of stopping Assist for All Trays/
121[mm/s]
1[ms/step] Adj.

742-387 Timing of Stopping Regi Assist ((L)ALL/175[mm/


s])

TA MotorStop @ TrigSnr Off ((L)ALL/175)

0~150

50

Read/
Write

Adj. of timing of stopping Regi Assist


((L)ALL 175[mm/s])
*With LOW M/C, timing of stopping Assist for All Trays/
175[mm/s]
1[ms/step] Adj.

742-388 OHP Sensor PWM Default Setting Value (at


Power ON)

OHP Sensor Adjust Initial Output @ Power 0~1000


On

1000

1000

Read/
Write

Default for performing auxiliary operation so as to reduce


OHP Sensor variations (Used only at Power ON)
0.1[%/Step]

742-389 OHP Sensor Auxiliary Operation Ref. Value

OHP Sensor Adjust Initial Output @ Print


Mode

1000

1000

Read/
Write

Default for performing auxiliary operation so as to reduce


OHP Sensor variations
0.1[%/Step]

NVM Name

0~1000

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-390 OHP SensorTarget Value

OHP Sensor Level Target Value6

0~330

155

155

Read/
Write

Adjusts Threshold for adjusting OHP PWM Output in OHP


Adjustment
1[/Step]

742-391 Sampling Qty (in OHP Adj. Operation)

OHP Sensor Sampling Count @ Sensor


Setup

1~5

Read/
Write

Adjusts how many times to sample OHP Sensor Value in


OHP Adjustment.
2[times/Step]

742-392 Sampling Qty (Paper Type Detection)

OHP Sensor Sampling Count @ Type


Detect

1~20

10

10

Read/
Write

Adjusts how many times to sample OHP Sensor Value in


Paper Type Detection.
1[time/Step]

742-393 Sampling Delay Time (in OHP Adj. Operation)

OHP Sensor Sampling Delay @ Sensor


Setup

1~10

Read/
Write

Adjusts delay time from PWM Output to Sampling of OHP


Sensor Value in OHP Adjustment.
1[ms/Step]

742-394 OHP Sensor PWM Adj. Value per Step

OHP Sensor PWM Step Parameter

1~30

Read/
Write

Adjusts a ratio per step to reduce OHP Sensor PWM Output.


0.1[%/Step]

742-395 Timing of Starting Paper Type Detection (79mm/s) Paper Type Detect Timing (79mm/s)

0~255

190

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(79 speed)
1[ms/Step]

742-396 Timing of Starting Paper Type Detection (121[mm/ Paper Type Detect Timing (121mm/s)
s])

0~255

124

124

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(121 speed)
1[ms/Step]

742-397 Timing of Starting Paper Type Detection (175[mm/ Paper Type Detect Timing (175mm/s)
s])

0~255

86

86

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(175 speed)
1[ms/Step]

742-398 Timing of Starting Paper Type Detection (200[mm/ Paper Type Detect Timing (200mm/s)
s])

0~255

75

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(200 speed)
1[ms/Step]

742-399 Timing of Starting Paper Type Detection (225[mm/ Paper Type Detect Timing (225mm/s)
s])

0~255

67

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(225 speed)
1[ms/Step]

742-400 Timing of Starting Paper Type Detection (255[mm/ Paper Type Detect Timing (255mm/s)
s])

0~255

59

Read/
Write

Time from Regi Clutch ON to Start of Paper Type Detection


(255 speed)
1[ms/Step]

742-401 Paper Type Judgment Threshold

OHP Detect Threshold

0~1023

620

620

Read/
Write

Adjusts Threshold for judging paper to be OHP transparency


in paper type detection.
1[/Step]

742-402 OHP Sensor Fail Judgment Value

OHP Sensor Fail Threshold

0~200

125

125

Read/
Write

Adjusts OHP PWM Output Value by which to judge OHP


Sensor to have failed in OHP auxiliary operation.
0.5[%/Step]

742-403 OHP Sensor Operation Restriction

OHP Sensor Enable Switch

0~1

Read/
Write

0: Enabled (Paper Type Detection enabled)


1: Disabled (Paper Type Detection disabled)

742-404 OHP Sensor Ref. Value Adjusting Value

OHP Sensor PWM Adjust Value

1~250

20

20

Read/
Write

Value to adjust Reference Value in OHP adjustment.


0.1[%/Step]

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-211

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-212

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Paper Length Calcurate Parameter

-20~20

Read/
Write

Adjusts a parameter for the formula for detection of size in


feed direction.
2[ms/step] Adj.

0~100

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (MSI/79[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

Pre Regi TAP Timer (MSI/121/Norm,Norm- 0~100


742-412 Pre Regi TAP Time Adj. (MSI/121[mm/s]/Plain,
S,Thin)
Plain S, Thin)
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (MSI/121[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

Pre Regi TAP Timer (MSI/175/Norm,Norm- 0~100


742-413 Pre Regi TAP Time Adj. (MSI/175[mm/s]/Plain,
S,Thin)
Plain S, Thin )
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (MSI/175[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

Pre Regi TAP Timer (Tray1/79/Norm,Norm- 0~100


742-414 Pre Regi TAP Time Adj. (Tray1/79[mm/s]/Plain,
S,Thin)
Plain S, Thin)
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (Tray1/79[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

742-415 Pre Regi TAP Time Adj. (Tray1/121[mm/s]/Plain, Pre Regi TAP Timer (Tray1/121/
Norm,Norm-S,Thin)
Plain S, Thin)
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

0~100

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (Tray1/121[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

742-416 Pre Regi TAP Time Adj. (Tray1/175[mm/s]/Plain, Pre Regi TAP Timer (Tray1/175/
Norm,Norm-S,Thin)
Plain S, Thin)
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

0~100

Read/
Write

Value to adjust time from Regi Clutch ON to TAP Control


Stop (Tray1/175[mm/s]/Plain, Plain S, Thin)
*With this NVM set to 0, TAP Control is not performed.
1[ms/step]

742-420 Timing of Starting MSI Feed Control (MSI/79[mm/ MSI Feed Timing (MSI/79)
s]) (PH Ref. Signal to Feed Start)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (79[mm/s])


2[ms/step] Adj.

742-421 Timing of Starting MSI Feed Control (MSI/


121[mm/s]) (PH Ref. Signal to Feed Start)

MSI Feed Timing (MSI/121)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (121[mm/s])


2[ms/step] Adj.

742-422 Timing of Starting MSI Feed Control (MSI/


175[mm/s]) (PH Ref. Signal to Feed Start)

MSI Feed Timing (MSI/175)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (175[mm/s])


2[ms/step] Adj.

742-423 Timing of Starting MSI Feed Control (MSI/


200[mm/s]) (PH Ref. Signal to Feed Start)

MSI Feed Timing (MSI/200)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (200[mm/s])


2[ms/step] Adj.

742-424 Timing of Starting MSI Feed Control (MSI/


225[mm/s]) (PH Ref. Signal to Feed Start)

MSI Feed Timing (MSI/225)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (225[mm/s])


2[ms/step] Adj.

742-425 Timing of Starting MSI Feed Control (MSI/


255[mm/s]) (PH Ref. Signal to Feed Start)

MSI Feed Timing (MSI/255)

-100~100

Read/
Write

Adjusts the timing of starting MSI Feed. (255[mm/s])


2[ms/step] Adj.

742-426 Timing of Starting Tray Feed Control (Tray1/


79[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/79)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (79[mm/s])


2[ms/step] Adj.

742-427 Timing of Starting Tray Feed Control (Tray1/


121[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/121)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (121[mm/s])


2[ms/step] Adj.

NVM Name

742-405 Size-in-Feed-Direc. Detecting Coeffi. T1

Pre Regi TAP Timer (MSI/79/Norm,Norm742-411 Pre Regi TAP Time Adj. (MSI/79[mm/s]/Plain,
S,Thin)
Plain S, Thin)
Custom Order Mode (Regi Clutch ON Detected to
TAP Control Stop)

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-428 Timing of Starting Tray Feed Control (Tray1/


175[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/175)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (175[mm/s])


2[ms/step] Adj.

742-429 Timing of Starting Tray Feed Control (Tray1/


200[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/200)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (200[mm/s])


2[ms/step] Adj.

742-430 Timing of Starting Tray Feed Control (Tray1/


225[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/225)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (225[mm/s])


2[ms/step] Adj.

742-431 Timing of Starting Tray Feed Control (Tray1/


255[mm/s]) (PH Ref. Signal to Feed Start)

Tray1 Feed Timing (Tray1/255)

-100~100

Read/
Write

Adjusts the timing of starting Tray1 Feed. (255[mm/s])


2[ms/step] Adj.

742-432 Timing of Starting Tray Feed Control (Tray2/


79[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/79)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (79[mm/s])


2[ms/step] Adj.

742-433 Timing of Starting Tray Feed Control (Tray2/


121[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/121)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (121[mm/s])


2[ms/step] Adj.

742-434 Timing of Starting Tray Feed Control (Tray2/


175[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/175)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (175[mm/s])


2[ms/step] Adj.

742-435 Timing of Starting Tray Feed Control (Tray2/


200[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/200)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (200[mm/s])


2[ms/step] Adj.

742-436 Timing of Starting Tray Feed Control (Tray2/


225[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/225)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (225[mm/s])


2[ms/step] Adj.

742-437 Timing of Starting Tray Feed Control (Tray2/


255[mm/s]) (PH Ref. Signal to Feed Start)

Tray2 Feed Timing (Tray2/255)

-100~100

Read/
Write

Adjusts the timing of starting Tray2 Feed. (255[mm/s])


2[ms/step] Adj.

742-438 Timing of Starting Tray Feed Control (Tray3/


79[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/79)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (79[mm/s])


2[ms/step] Adj.

742-439 Timing of Starting Tray Feed Control (Tray3/


121[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/121)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (121[mm/s])


2[ms/step] Adj.

742-440 Timing of Starting Tray Feed Control (Tray3/


175[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/175)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (175[mm/s])


2[ms/step] Adj.

742-441 Timing of Starting Tray Feed Control (Tray3/


200[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/200)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (200[mm/s])


2[ms/step] Adj.

742-442 Timing of Starting Tray Feed Control (Tray3/


225[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/225)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (225[mm/s])


2[ms/step] Adj.

742-443 Timing of Starting Tray Feed Control (Tray3/


255[mm/s]) (PH Ref. Signal to Feed Start)

Tray3 Feed Timing (Tray3/255)

-100~100

Read/
Write

Adjusts the timing of starting Tray3 Feed. (255[mm/s])


2[ms/step] Adj.

742-444 Timing of Starting Tray Feed Control (Tray4/


79[mm/s]) (PH Ref. Signal to Feed Start)

Tray4 Feed Timing (Tray4/79)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (79[mm/s])


2[ms/step] Adj.

742-445 Timing of Starting Tray Feed Control (Tray4/


121[mm/s]) (PH Ref. Signal to Feed Start)

Tray4 Feed Timing (Tray4/121)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (121[mm/s])


2[ms/step] Adj.

742-446 Timing of Starting Tray Feed Control (Tray4/


175[mm/s]) (PH Ref. Signal to Feed Start)

Tray4 Feed Timing (Tray4/175)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (175[mm/s])


2[ms/step] Adj.

742-447 Timing of Starting Tray Feed Control (Tray4/


200[mm/s]) (PH Ref. Signal to Feed Start)

Tray4 Feed Timing (Tray4/200)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (200[mm/s])


2[ms/step] Adj.

742-448 Timing of Starting Tray Feed Control (Tray4/


225[mm/s]) (PH Ref. Signal to Feed Start)

Tray4 Feed Timing (Tray4/225)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (225[mm/s])


2[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-213

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-214

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Tray4 Feed Timing (Tray4/255)

-100~100

Read/
Write

Adjusts the timing of starting Tray4 Feed. (255[mm/s])


2[ms/step] Adj.

742-450 Timing of Starting Tray Feed Control (HCF/79[mm/ HCF Feed Timing (HCF/79)
s]) (PH Ref. Signal to Feed Start)

-100~100

Read/
Write

Adjusts the timing of starting HCF Feed. (79[mm/s])


2[ms/step] Adj.

742-451 Timing of Starting Tray Feed Control (HCF/


121[mm/s]) (PH Ref. Signal to Feed Start)

HCF Feed Timing (HCF/121)

-100~100

Read/
Write

Adjusts the timing of starting HCF Feed. (121[mm/s])


2[ms/step] Adj.

742-452 Timing of Starting Tray Feed Control (HCF/


175[mm/s]) (PH Ref. Signal to Feed Start)

HCF Feed Timing (HCF/175)

-100~100

-12

Read/
Write

Adjusts the timing of starting HCF Feed. (175[mm/s])


2[ms/step] Adj.

742-453 Timing of Starting Tray Feed Control (HCF/


200[mm/s]) (PH Ref. Signal to Feed Start)

HCF Feed Timing (HCF/200)

-100~100

-12

Read/
Write

Adjusts the timing of starting HCF Feed. (200[mm/s])


2[ms/step] Adj.

742-454 Timing of Starting Tray Feed Control (HCF/


225[mm/s]) (PH Ref. Signal to Feed Start)

HCF Feed Timing (HCF/225)

-100~100

-12

Read/
Write

Adjusts the timing of starting HCF Feed. (225[mm/s])


2[ms/step] Adj.

742-455 Timing of Starting Tray Feed Control (HCF/


255[mm/s]) (PH Ref. Signal to Feed Start)

HCF Feed Timing (HCF/255)

-100~100

-12

Read/
Write

Adjusts the timing of starting HCF Feed. (255[mm/s])


2[ms/step] Adj.

742-514 MSI Size Guide Min. Position

MSI Side Guide : Minimum Value

905~1023

966

966

Read/
Write

Stores Min. Data at adjustment of Size Sensor.

742-515 MSI Size Guide Max. Position

MSI Side Guide : Maximum Value

51~121

86

86

Read/
Write

Stores Max Data at adjustment of Size Sensor.

742-596 LPH Write Position (HCF Factory Adj. Value)

Side Regi Adjust (HCF Shipment Value)

-50~50

Read/
Write

Side Regi Adj. Value at HCF shipment from factory

742-597 HCF1 T/A Motor Start Timing

HCF1 T/A Motor Start Timing

0~50

25

25

Read/
Write

Time from Feed Request to T/A Motor ON


10[ms/step]

742-598 HCF1 Feed Start Timing

HCF1 Feed Start Timing

5~50

10

10

Read/
Write

Time from Feed Request to Feed Start


10[ms/step]

742-599 HCF1 Late Feed Start Timing

HCF1 Late Feed Start Timing

5~50

31

31

Read/
Write

Time from Feed Request to Feed Start (in Late Feed Mode)
10[ms/step]

742-600 HCF1 Feed Motor Speed Change Timing1

HCF1 Feed Motor Speed Change Timing1

0~250

70

70

Read/
Write

Indicates time from HCF1 Pre Feed SNR ON to Start of Feed


Motor Acceleration (in the case of 0</=T<90 [ms], where T is
time from Feed Start to Pre Feed SNR ON).
2[ms/step]

742-601 HCF1 Feed Motor Speed Change Timing2

HCF1 Feed Motor Speed Change Timing2

0~250

50

50

Read/
Write

Indicates time from HCF1 Pre Feed SNR ON to Start of Feed


Motor Acceleration (in the case of 90</=T<170 [ms], where T
is time from Feed Start to Pre Feed SNR ON).
2[ms/step]

742-602 HCF1 Feed Motor Off Time

HCF1 Feed Motor Off Time

0~50

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of Feed


Motor Stepping-down.
10[ms/step]

742-603 HCF1 T/A Motor Speed Change Timing


10[ms/step]

HCF1 T/A Motor Speed Change Timing

0~50

Read/
Write

Sets time from HCF1 Feed Out SNR ON to HCF1 T/A Motor
Deceleration.

742-604 HCF1 T/A Motor OFF Timing Adj. (79[mm/s],


B5LEF/7.25'x 10.5'LEF)

HCF1 T/A Motor Off Timing1(79)

0~150

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (79[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

NVM Name

742-449 Timing of Starting Tray Feed Control (Tray4/


255[mm/s]) (PH Ref. Signal to Feed Start)

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-605 HCF1 T/A Motor OFF Timing Adj. (121[mm/s],


B5LEF/7.25'x 10.5'LEF)

HCF1 T/A Motor Off Timing1(121)

0~150

54

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (121[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

742-606 HCF1 T/A Motor OFF Timing Adj. (175[mm/


s],B5LEF/7.25'x 10.5' LEF)

HCF1 T/A Motor Off Timing1(175)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (175[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

742-607 HCF1 T/A Motor OFF Timing Adj. (200[mm/


s],B5LEF/7.25'x 10.5'LEF)

HCF1 T/A Motor Off Timing1(200)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (200[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

742-608 HCF1 T/A Motor OFF Timing Adj. (225[mm/


s],B5LEF/7.25'x 10.5'LEF)

HCF1 T/A Motor Off Timing1(225)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (225[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

742-609 HCF1 T/A Motor OFF Timing Adj. (255[mm/


s],B5LEF/7.25'x 10.5'LEF)

HCF1 T/A Motor Off Timing1(255)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (255[mm/s], B5LEF/7.25'x 10.5'LEF)
10[ms/step]

742-610 HCF1 T/A Motor OFF Timing Adj. (79[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(79)

0~150

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (79[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-611 HCF1 T/A Motor OFF Timing Adj. (121[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(121)

0~150

54

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (121[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-612 HCF1 T/A Motor OFF Timing Adj. (175[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(175)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (175[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-613 HCF1 T/A Motor OFF Timing Adj. (200[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(200)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (200[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-614 HCF1 T/A Motor OFF Timing Adj. (225[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(225)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (225[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-615 HCF1 T/A Motor OFF Timing Adj. (255[mm/


s],A4LEF/Letter LEF)

HCF1 T/A Motor Off Timing2(255)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (255[mm/s], A4LEF/Letter LEF)
10[ms/step]

742-616 HCF1 T/A Motor OFF Timing Adj. (79[mm/s], full- HCF1 T/A Motor Off Timing3(79)
bleed A4)

0~150

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (79[mm/s], full-bleed A4)
10[ms/step]

742-617 HCF1 T/A Motor OFF Timing Adj. (121[mm/s], full- HCF1 T/A Motor Off Timing3(121)
bleed A4)

0~150

54

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (121[mm/s], full-bleed A4)
10[ms/step]

742-618 HCF1 T/A Motor OFF Timing Adj. (175[mm/s], full- HCF1 T/A Motor Off Timing3(175)
bleed A4)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (175[mm/s], full-bleed A4)
10[ms/step]

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-215

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-216

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-619 HCF1 T/A Motor OFF Timing Adj. (200[mm/s], full- HCF1 T/A Motor Off Timing3(200)
bleed A4)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (200[mm/s], full-bleed A4)
10[ms/step]

742-620 HCF1 T/A Motor OFF Timing Adj. (225[mm/s], full- HCF1 T/A Motor Off Timing3(225)
bleed A4)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (225[mm/s], full-bleed A4)
10[ms/step]

742-621 HCF1 T/A Motor OFF Timing Adj. (255[mm/s], full- HCF1 T/A Motor Off Timing3(255)
bleed A4)

0~150

40

54

Read/
Write

Sets time from HCF1 Feed Out SNR ON to Start of T/A


Motor Stepping-down. (255[mm/s], full-bleed A4)
10[ms/step]

742-624 MSI Customer Stan. Paper Width 1 for auto detec- MSI Customer Paper Width Size 1
tion

0~3200

Read/
Write

Sets width (size in FS direction) of customer standard paper


to be automatically detected. (Use this along with MSI Customer Stan. Paper Length 1 for auto detection.)
0: No setting
Non-0: Setting Size

742-625 MSI Customer Stan. Paper Width 2 for auto detec- MSI Customer Paper Width Size 2
tion

0~3200

Read/
Write

Sets width (size in FS direction) of customer standard paper


to be automatically detected. (Use this along with MSI Customer Stan. Paper Length 2 for auto detection.)
0: No setting
Non-0: Setting Size

742-626 MSI Customer Stan. Paper Width 3 for auto detec- MSI Customer Paper Width Size 3
tion

0~3200

Read/
Write

Sets width (size in FS direction) of customer standard paper


to be automatically detected. (Use this along with MSI Customer Stan. Paper Length 3 for auto detection.)
0: No setting
Non-0: Setting Size

742-627 MSI Customer Stan. Paper Length 1 for auto


detection

MSI Customer Paper Length Size 1

0~4826

Read/
Write

Sets length (size in SS direction) of customer standard paper


to be automatically detected. (use this along with MSI Customer Stan. Paper Width 1 for auto detection.)
0: No setting
Non-0: Setting Size

742-628 MSI Customer Stan. Paper Length 2 for auto


detection

MSI Customer Paper Length Size 2

0~4826

Read/
Write

Sets length (size in SS direction) of customer standard paper


to be automatically detected. (Use this along with MSI Customer Stan. Paper Width 2 for auto detection.)
0: No setting
Non-0: Setting Size

742-629 MSI Customer Stan. Paper Length 3 for auto


detection

MSI Customer Paper Length Size 3

0~4826

Read/
Write

Sets length (size in SS direction) of customer standard paper


to be automatically detected. (Use this along with MSI Customer Stan. Paper Width 3 for auto detection.)
0: No setting
Non-0: Setting Size

742-632 Timing of Starting Action against Dew

Non Condensing Action Start Timing

0~250

Read/
Write

Timing of starting the rotation of #2Exit Drive Motor


Adjusts how many sheets of such paper as requires action
against dew should be allowed to run continuously before
the start of control.
*With this NVM set to 0, action against dew cannot be taken.
1[sheet/step] Adj.

NVM Name

PSW Display

Description

Table 1 NVM 742_PH


ChainLink

Setting
Range

Default Default Read/


High
Low
Write

742-633 Timing of Stopping Action against Dew (79[mm/s]) Non Condensing Action Stop Timing (79)

0~50

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (79[mm/s])


100[ms/step] Adj.

742-634 Timing of Stopping Action against Dew (121[mm/


s])

Non Condensing Action Stop Timing (121)

0~50

14

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (121[mm/s])


100[ms/step] Adj.

742-635 Timing of Stopping Action against Dew (175[mm/


s])

Non Condensing Action Stop Timing (175)

0~50

14

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (175[mm/s])


100[ms/step] Adj.

742-636 Timing of Stopping Action against Dew (200[mm/


s])

Non Condensing Action Stop Timing (200)

0~50

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (200[mm/s])


100[ms/step] Adj.

742-637 Timing of Stopping Action against Dew (225[mm/


s])

Non Condensing Action Stop Timing (225)

0~50

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (225[mm/s])


100[ms/step] Adj.

742-638 Timing of Stopping Action against Dew


(255.2[mm/s])

Non Condensing Action Stop Timing (255)

0~50

14

Read/
Write

Time from Exit Sensor1 Off to Exit2 Motor Stop (255.2[mm/


s])
100[ms/step] Adj.

742-640 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (79[mm/s]
Low: Thick 1/Thick 2)

Invert Stop @ ExitSnr10n (79 Low:Tck1/


Tck2)

0~1000

509

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(79[mm/s] Low: Thick1/Thick2)
1[ms/step] Adj.

742-641 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (121[mm/s]
Low: Thick1 High: Thick 2)

Invert Stop @ ExitSnr10n (121 Low: Tck1/


High:Tck2)

0~1000

416

305

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(121[mm/s] Low: Thick1 High: Thick 2)
1[ms/step] Adj.

742-642 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (175[mm/s]
Low: Plain High: Thick 1)

Invert Stop @IExitSnr10n (175 Low: Norm/ 0~1000


High:Tck1)

285

157

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(175[mm/s] Low:Plain High: Thick 1)
1[ms/step] Adj.

742-643 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (200[mm/s]
High: Plain)

Invert Stop @ExitSnr10n (200 High: Norm) 0~1000

248

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(200[mm/s] High: Plain)
1[ms/step] Adj.

742-644 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (225[mm/s]
High: Plain)

Invert Stop @ExitSnr10n (225 High: Norm) 0~1000

219

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(225[mm/s] High: Plain)
1[ms/step] Adj.

742-645 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (255.2[mm/
s] High: Plain)

Invert Stop @ExitSnr10n(255 High:Norm)

0~1000

191

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(255.2[mm/s] High:Plain)
1[ms/step] Adj.

0~1000

509

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(High Gloss 79[mm/s] Low: Plain)
1[ms/step] Adj.

NVM Name

PSW Display

Invert Stop @ExitSnr10n (H-gloss)


742-646 Exit Motor Operation for Inverting Paper
Timing of Stopping Forward Rotation (High Gloss
79[mm/s] Low: Plain)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-217

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-218

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-647 Exit Motor Operation for Inverting Paper


Timing of Stopping Forward Rotation (121[mm/s]
Low: Plain)

Invert Stop @ExitSnr10n (121 Low: Norm)

0~1000

305

Read/
Write

Adjusts time from when paper turns Exit Sensor1 OFF until
Exit Motor is stopped rotating forward for inverting the paper.
(121[mm/s] Low: Plain)
1[ms/step] Adj.

742-648 Exit Motor Operation for Inverting Paper: Time


until Start of Inverting

Exit2 Motor Start Timing @ Invert Wait

0~5

Read/
Write

Waiting Time from Stop of Exit2 Motor Forward Rotation to


Start of Reverse Rotation in Paper Inverting Operation
10[ms/step] Adj.

742-650 Timing of Starting Duplex Transport (High Gloss


Low:79[mm/s]/Plain, High:121[mm/s]/Plain)
(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @RegiSnrOff(H-gloss)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, High Gloss Low:
79[mm/s]/Plain, High: 121[mm/s]/Plain) 2[ms/step] Adj.

742-651 Timing of Starting Duplex Transport (121[mm/s])


(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(121


L:Norm/H:tck2)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 121[mm/s] Low:
Plain, High: Thick 2) 2[ms/step] Adj.

742-652 Timing of Starting Duplex Transport (175[mm/s])


(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(175


L:Norm/H:tck1)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 175[mm/s] Low:
Plain, High: Thick 1) 2[ms/step] Adj.

742-653 Timing of Starting Duplex Transport (200[mm/s])


(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(200)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 200[mm/s]) 2[ms/
step] Adj.

742-654 Timing of Starting Duplex Transport (225[mm/s])


(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(225)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 225[mm/s]) 2[ms/
step] Adj.

742-655 Timing of Starting Duplex Transport (255.2[mm/s]) DupMot Start Tmg @ RegiSnrOff(255)
(with Regi Snr OFF) 2[ms/step] Adj.

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 255.2[mm/s])
2[ms/step] Adj.

NVM Name

Description

742-656 Timing of Starting Duplex Transport (79[mm/s]/


Thick )
(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(79


Low:Tck)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 79[mm/s]
Low:Thick ) 2[ms/step] Adj.

742-657 Timing of Starting Duplex Transport (121[mm/s]/


Thick 1)
(with Regi Snr OFF) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOff(121


Low:Tck1)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 121[mm/s] Low:
Thick 1) 2[ms/step] Adj.

742-659 Timing of Starting Duplex Transport (High Gloss


L: 79[mm/s]/Plain, High: 121[mm/s]/Plain)
(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(H-gloss)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, High Gloss
Low: 79[mm/s]/Plain, High: 121[mm/s]/Plain)
2[ms/step] Adj.

742-660 Timing of Starting Duplex Transport (121[mm/s])


(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(121


L:Norm/H:tck2)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 121[mm/s] Low:
Plain, High: Thick 2) 2[ms/step] Adj.

742-661 Timing of Starting Duplex Transport (175[mm/s])


(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(175


L:Norm/H:tck1)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 175[mm/s] Low:
Plain, High: Thick 1) 2[ms/step] Adj.

742-662 Timing of Starting Duplex Transport (200[mm/s])


(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(200)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 200[mm/s]) 2[ms/
step] Adj.

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

DupMot Start Tmg @ RegiSnrOn(225)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at inverting, 225[mm/s])
2[ms/step] Adj.

742-664 Timing of Starting Duplex Transport (255.2[mm/s]) DupMot Start Tmg @ RegiSnrOn(255)
(with Regi Snr ON) 2[ms/step] Adj.

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 255.2[mm/s])
2[ms/step] Adj.

NVM Name

742-663 Timing of Starting Duplex Transport (225[mm/s])


(with Regi Snr ON) 2[ms/step] Adj.

Description

742-665 Timing of Starting Duplex Transport (79[mm/s]/


Thick)
(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(79


Low:Tck)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 79[mm/s] Low:
Thick ) 2[ms/step] Adj.

742-666 Timing of Starting Duplex Transport (121[mm/s]/


Thick 1)
(with Regi Snr ON) 2[ms/step] Adj.

DupMot Start Tmg @ RegiSnrOn(121


Low:Tck1)

-125~125

Read/
Write

Timing of turning Duplex Motor ON to pull in and invert paper


(with RegiSensor OFF at start of inverting, 121[mm/s] Low:
Thick 1) 2[ms/step] Adj.

742-668 Timing of Suspending Duplex Transport (High


Gloss Low: 79[mm/s]/Plain, High: 121[mm/s]/
Plain)

Duplex Wait Timing (H-gloss)

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (High Gloss Low: 79[mm/s]/Plain, High:
121[mm/s]/Plain)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-669 Timing of Suspending Duplex Transport (121[mm/ Duplex Wait Timing (121 Low:Norm /
s])
High:Tck2)

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (121[mm/s] Low:Plain, High: Thick 2)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-670 Timing of Suspending Duplex Transport (175[mm/ Duplex Wait Timing (175 Low:Norm /
s])
High:Tck1)

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (175[mm/s] Low:Plain, High: Thick 1)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-671 Timing of Suspending Duplex Transport (200[mm/ Duplex Wait Timing (200)
s])

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (200[mm/s])
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-672 Timing of Suspending Duplex Transport (225[mm/ Duplex Wait Timing (225)
s])

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (225[mm/s])
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-673 Timing of Suspending Duplex Transport


(255.2[mm/s])

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (255.2[mm/s])
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

Duplex Wait Timing (255)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-219

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-220

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Duplex Wait Timing (79 Low:Tck)

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (79[mm/s] Low: Thick)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-675 Timing of Suspending Duplex Transport (121[mm/ Duplex Wait Timing (121 Low:Tck1)
s]/Thick 1)

-125~125

Read/
Write

Timing of turning Duplex Motor OFF to make paper stay at


WaitStation (121[mm/s] Low: Thick 1)
*ExitMotor operates togetheronly with paper
length>297[mm].
1[ms/step] Adj.

742-677 Timing of Starting DuplexFeed (High Gloss Low:


79[mm/s]/Plain, High: 121[mm/s]/Plain)

Duplex Feed Start Tmg (H-gloss)

-125~125

Read/
Write

Timing of turning Duplex Motor ON after paper has stayed at


WaitStation (High Gloss Low: 79[mm/s]/Plain, High:
121[mm/s]/Plain)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-678 Timing of Starting DuplexFeed (121[mm/s])

Duplex Feed Start Tmg (121 Low:Norm/


High:tck2)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (121[mm/s] Low: Plain, High: Thick 2)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-679 Timing of Starting DuplexFeed (175[mm/s])

Duplex Feed Start Tmg (175 Low:Norm/


High:tck1)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (175[mm/s] Low: Plain, High: Thick 1)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-680 Timing of Starting DuplexFeed (200[mm/s])

Duplex Feed Start Tmg (200)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (200[mm/s])
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-681 Timing of Starting DuplexFeed (225[mm/s])

Duplex Feed Start Tmg (225)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (225[mm/s])
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-682 Timing of Starting DuplexFeed (255.2[mm/s])

Duplex Feed Start Tmg (255)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (255.2[mm/s])
*ExitMotor operates togetheronly with paper
length>297[mm].
1[ms/step] Adj.

NVM Name

742-674 Timing of Suspending Duplex Transport (79[mm/


s]/Thick)

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-683 Timing of Starting DuplexFeed (79[mm/s]/Thick)

Duplex Feed Start Tmg (79 Low:Tck)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (79[mm/s] Low:Thick)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-684 Timing of Starting DuplexFeed (121[mm/s]/Thick


1)

Duplex Feed Start Tmg (121 Low:Tck1)

-125~125

Read/
Write

Timing of turning DuplexMotor ON after paper has stayed at


WaitStation (121[mm/s] Low: Thick 1)
*ExitMotor operates together only in the case: paper
length>297[mm].
1[ms/step] Adj.

742-691 Noise Action Control ExitGateSol OFF

Exit Gate Solenoid OFF Timer

0~100

50

40

Read/
Write

OFF Period Adj. in turning ExitGateSolenoid OFF for noise


action 1[ms/step] Adj.

742-692 Noise Action Control ExitGateSol ON

Exit Gate Solenoid ON Timer

0~100

10

10

Read/
Write

ON Period Adj. in turning ExitGateSolenoid OFF for noise


action 1[ms/step] Adj.

742-693 Noise Action Control FaceUpGateSol OFF

FaceUp Gate Solenoid OFF Timer

0~100

50

68

Read/
Write

OFF Period Adj. in turning FaceUpGateSolenoid OFF for


noise action 1[ms/step] Adj.

742-694 Noise Action Control FaceUpGateSol ON

FaceUp Gate Solenoid ON Timer

0~100

10

Read/
Write

ON Period Adj. in turning FaceUpGateSolenoid OFF for


noise action 1[ms/step] Adj.

742-695 Noise Action Control ExitGateSol ON

Exit Gate Solenoid ON Timer

0~50

20

20

Read/
Write

ExitGateSolenoid ON Period Adj. for noise action 1[ms/step]


Adj.

742-696 Noise Action Control ExitGateSol OFF

Exit Gate Solenoid OFF Timer

0~50

10

10

Read/
Write

ExitGateSolenoid OFF Period Adj. for noise action 1[ms/


step] Adj.

742-697 Noise Action Control FaceUpGateSol ON

FaceUp Gate Solenoid ON Timer

0~50

15

15

Read/
Write

FaceUpGateSolenoid ON Period Adj. for noise action 1[ms/


step] Adj.

742-698 Noise Action Control FaceUpGateSol OFF

FaceUp Gate Solenoid OFF Timer

0~50

25

25

Read/
Write

FaceUpGateSolenoid OFF Period Adj. for noise action


1[ms/step] Adj.

742-781 OCT1 Offset Operation Restriction

OCT1 Offset Enable Switch

0~1

Read/
Write

Support for BAM


0: Enabled
1: Disabled

742-782 OCT1 Motor Drive Frequency Switching SW

OCT1 Motor Mode

0~1

Read/
Write

Switches the method of energizing OCT1 Motor.


0: 2-phase energizing
1: 1-2 phase energizing

742-783 Timing of Starting OCT1 Offset Initializing Ope.

OCT1 Offset Initialize Timing

0~60

30

Read/
Write

Adj. of the timing of starting the OCT1 Offset Initialize operation (From Regi Start to #1Offset Motor Homing On)
10[ms/step] Adj.

742-784 Timing of Starting OCT1 Offset Operation (79


speed/L</=297)

OCT1 Offset Start Timing (79/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (79


speed/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-785 Timing of Starting OCT1 Offset Operation (79


speed/L>297)

OCT1 Offset Start Timing (79/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (79


speed/L>297) (From OCT Snr1 Off to Offset Motor On) 2[ms/
step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-221

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-222

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-786 Timing of Starting OCT1 Offset Operation (121


speed)/L</=297)

OCT1 Offset Start Timing (121/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (121


speed)/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-787 Timing of Starting OCT1 Offset Operation (121


speed)/L>297)

OCT1 Offset Start Timing (121/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (121


speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-788 Timing of Starting OCT1 Offset Operation (175


speed)/L</=297)

OCT1 Offset Start Timing (175/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (175


speed)/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-789 Timing of Starting OCT1 Offset Operation (175


speed)/L>297)

OCT1 Offset Start Timing (175/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (175


speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-790 Timing of Starting OCT1 Offset Operation (200


speed)/L</=297)

OCT1 Offset Start Timing (200/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (200


speed)/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-791 Timing of Starting OCT1 Offset Operation (200


speed)/L>297)

OCT1 Offset Start Timing (200/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (200


speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-792 Timing of Starting OCT1 Offset Operation (225


speed)/L</=297)

OCT1 Offset Start Timing (225/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (225


speed)/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-793 Timing of Starting OCT1 Offset Operation (225


speed)/L>297)

OCT1 Offset Start Timing (225/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (225


speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-794 Timing of Starting OCT1 Offset Operation (255.2


speed)/L</=297)

OCT1 Offset Start Timing (255/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (255.2


speed)/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-795 Timing of Starting OCT1 Offset Operation (255.2


speed)/L>297)

OCT1 Offset Start Timing (255/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT1 Offset Operation (255.2


speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-796 Timing of Starting OCT1 Returning Ope. (79


speed/L</=297)

OCT1 Offset Return Timing (79/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(79 speed/L</=297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-797 Timing of Starting OCT1 Returning Ope. (79


speed/L>297)

OCT1 Offset Return Timing (79/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(79 speed/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-798 Timing of Starting OCT1 Returning Ope. (121


speed)/L</=297)

OCT1 Offset Return Timing (121/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(121 speed)/L</=297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-799 Timing of Starting OCT1 Returning Ope. (121


speed)/L>297)

OCT1 Offset Return Timing (121/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(121 speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-800 Timing of Starting OCT1 Returning Ope. (175


speed)/L</=297)

OCT1 Offset Return Timing (175/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(175 speed)/L</=297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-801 Timing of Starting OCT1 Returning Ope. (175


speed)/L>297)

OCT1 Offset Return Timing (175/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(175 speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-802 Timing of Starting OCT1 Returning Ope. (200


speed)/L</=297)

OCT1 Offset Return Timing (200/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(200 speed)/L</=297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-803 Timing of Starting OCT1 Returning Ope. (200


speed)/L>297)

OCT1 Offset Return Timing (200/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(200 speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-804 Timing of Starting OCT1 Returning Ope. (225


speed)/L</=297)

OCT1 Offset Return Timing (225/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(225 speed)/L</=297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-805 Timing of Starting OCT1 Returning Ope. (225


speed)/L>297)

OCT1 Offset Return Timing (225/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(225 speed)/L>297) (From OCT Snr1 Off to Offset Motor On)
2[ms/step] Adj.

742-806 Timing of Starting OCT1 Returning Ope. (255.2


speed)/L</=297)

OCT1 Offset Return Timing (255/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(255.2 speed)/L</=297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-807 Timing of Starting OCT1 Returning Ope. (255.2


speed)/L>297)

OCT1 Offset Return Timing (255/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT1 returning operation


(255.2 speed)/L>297) (From OCT Snr1 Off to Offset Motor
On) 2[ms/step] Adj.

742-809 OCT2 Offset Operation Restriction

OCT2 Offset Enable Switch

0~1

Read/
Write

Support for BAM


0: Enabled
1: Disabled

742-810 OCT2 Motor Drive Frequency Switching SW

OCT2 Motor Mode

0~1

Read/
Write

Switches the method of energizing OCT2 Motor.


0: 2-phase energizing
1: 1-2 phase energizing

742-811 Timing of Starting OCT2 Offset Initializing Ope.

OCT2 Offset Initialize Timing

0~60

30

Read/
Write

Adj. of the timing of starting the OCT2 Offset Initializing operation (From Regi Start to #2Offset Motor Homing On)
10[ms/step] Adj.

742-812 Timing of Starting OCT2 Offset Operation (79


speed/L</=297)

OCT2 Offset Start Timing (79/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (79


speed/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-813 Timing of Starting OCT2 Offset Operation (79


speed/L>297)

OCT2 Offset Start Timing (79/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (79


speed/L>297) (From OCT Snr2 Off to Offset Motor On) 2[ms/
step] Adj.

742-814 Timing of Starting OCT2 Offset Operation (121


speed)/L</=297)

OCT2 Offset Start Timing (121/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (121


speed)/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-223

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-224

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-815 Timing of Starting OCT2 Offset Operation (121


speed)/L>297)

OCT2 Offset Start Timing (121/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (121


speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-816 Timing of Starting OCT2 Offset Operation (175


speed)/L</=297)

OCT2 Offset Start Timing (175/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (175


speed)/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-817 Timing of Starting OCT2 Offset Operation (175


speed)/L>297)

OCT2 Offset Start Timing (175/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (175


speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-818 Timing of Starting OCT2 Offset Operation (200


speed)/L</=297)

OCT2 Offset Start Timing (200/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (200


speed)/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-819 Timing of Starting OCT2 Offset Operation (200


speed)/L>297)

OCT2 Offset Start Timing (200/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (200


speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-820 Timing of Starting OCT2 Offset Operation (225


speed)/L</=297)

OCT2 Offset Start Timing (225/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (225


speed)/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-821 Timing of Starting OCT2 Offset Operation (225


speed)/L>297)

OCT2 Offset Start Timing (225/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (225


speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-822 Timing of Starting OCT2 Offset Operation (255.2


speed)/L</=297)

OCT2 Offset Start Timing (255/Short)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (255.2


speed)/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-823 Timing of Starting OCT2 Offset Operation (255.2


speed)/L>297)

OCT2 Offset Start Timing (255/Long)

-125~125

Read/
Write

Adj. of the timing of starting OCT2 Offset Operation (255.2


speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-824 Timing of Starting OCT2 Returning Ope. (79


speed/L</=297)

OCT2 Offset Return Timing (79/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(79 speed/L</=297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-825 Timing of Starting OCT2 Returning Ope. (79


speed/L>297)

OCT2 Offset Return Timing (79/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(79 speed/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-826 Timing of Starting OCT2 Returning Ope. (121


speed)/L</=297)

OCT2 Offset Return Timing (121/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(121 speed)/L</=297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

742-827 Timing of Starting OCT2 Returning Ope. (121


speed)/L>297)

OCT2 Offset Return Timing (121/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(121 speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-828 Timing of Starting OCT2 Returning Ope. (175


speed)/L</=297)

OCT2 Offset Return Timing (175/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(175 speed)/L</=297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

NVM Name

Description

Table 1 NVM 742_PH


ChainLink

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

742-829 Timing of Starting OCT2 Returning Ope. (175


speed)/L>297)

OCT2 Offset Return Timing (175/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(175 speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-830 Timing of Starting OCT2 Returning Ope. (200


speed)/L</=297)

OCT2 Offset Return Timing (200/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(200 speed)/L</=297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

742-831 Timing of Starting OCT2 Returning Ope. (200


speed)/L>297)

OCT2 Offset Return Timing (200/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(200 speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-832 Timing of Starting OCT2 Returning Ope. (225


speed)/L</=297)

OCT2 Offset Return Timing (225/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(225 speed)/L</=297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

742-833 Timing of Starting OCT2 Returning Ope. (225


speed)/L>297)

OCT2 Offset Return Timing (225/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(225 speed)/L>297) (From OCT Snr2 Off to Offset Motor On)
2[ms/step] Adj.

742-834 Timing of Starting OCT2 Returning Ope. (255.2


speed)/L</=297)

OCT2 Offset Return Timing (255/Short)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(255.2 speed)/L</=297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

742-835 Timing of Starting OCT2 Returning Ope. (255.2


speed)/L>297)

OCT2 Offset Return Timing (255/Long)

-125~125

Read/
Write

Adj. of the timing of starting the OCT2 returning operation


(255.2 speed)/L>297) (From OCT Snr2 Off to Offset Motor
On) 2[ms/step] Adj.

742-836 Adj. of Energize OFF Timing in Offset Returning


Ope.

Offset Return Excitation OFF Timing

0~100

50

Read/
Write

Adj. of the timing of turning OFF energizing in Offset Returning Operation


(common to OCT1&2 and all Process Speeds)
1[ms/step] Adj.

742-842 OCT1 Full Detection Time

OCT1 Full Detect Time

1~30

10

10

Read/
Write

Adjusts OCT1 Full Detection Time at output to Exit1 Tray.


1[s/step] Adj.

742-843 OCT2 Full Detection Time

OCT2 Full Detect Time

1~30

10

10

Read/
Write

Adjusts OCT2 Full Detection Time at output to Exit2 Tray.


1[s/step] Adj.

742-844 OCT1-Full-Detected Clear Time

OCT1 Full Detected Release Time

1~30

Read/
Write

Adjusts time to clear OCT1 Full detected at output to Exit1


Tray.
1[s/step] Adj.

742-845 OCT2-Full-Detected Clear Time

OCT2 Full Detected Release Time

1~30

Read/
Write

Adjusts time to clear OCT2 Full detected at output to Exit2


Tray.
1[s/step] Adj.

742-846 OCT1 Full Detection Switching

OCT1 Full Enable Switch

0~1

Read/
Write

Switch to switch ON/OFF OCT1 Full Detection Control.


0: Full Detection Control OFF
1: Full Detection Control ON

742-847 OCT2 Full Detection Switching

OCT2 Full Enable Switch

0~1

Read/
Write

Switch to switch ON/OFF OCT2 Full Detection Control.


0: Full Detection Control OFF
1: Full Detection Control ON

NVM Name

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-225

Description

6.3.17 NVM 742_PH

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-226

6.3.17 NVM 742_PH

Version 1.2

Table 1 NVM 742_PH


ChainLink

NVM Name

PSW Display

Setting
Range

Default Default Read/


High
Low
Write

Description

742-849 Decurler Ope. Control (Plain 1,2/Simplex)

Decurler Enable Switch (Normal1,2/Simplex)

0~1

Read/
Write

Switch to switch ON/OFF Decurler Control in Plain 1,2/Simplex Mode.


0: Decurler Control OFF
1: Decurler Control ON

742-850 Decurler Ope. Control (Plain 1,2/Duplex)

Decurler Enable Switch (Normal1,2/Duplex) 0~1

Read/
Write

Switch to switch ON/OFF Decurler Control in Plain 1,2/


Duplex Mode.
0: Decurler Control OFF
1: Decurler Control ON

742-851 Decurler Ope. Control (Thick 1,2/Coated/Simplex) Decurler Enable Switch (Thick1,2/Coat/
Simplex)

0~1

Read/
Write

Switch to switch ON/OFF Decurler Control in Thick 1,2/


Coated/Simplex Mode.
0: Decurler Control OFF
1: Decurler Control ON

742-852 Decurler Ope. Control (Thick 1,2/Coated/Duplex)

Decurler Enable Switch (Thick1,2/Coat/


Duplex)

0~1

Read/
Write

Switch to switch ON/OFF Decurler Control in Thick 1,2/


Coated/Duplex Mode.
0: Decurler Control OFF
1: Decurler Control ON

742-857 Output Tray Available or Not

SwitchOutput Tray Enable Switch

0~3

Read/
Write

Switch to select Output Tray Available or Not (output


enabled/disabled).
1=Output enabled, 0=Output disabled
Setting Values (Any value but the following is invalid.)
0: Option Tray unavailable
1: Exit2 Tray available
2: FaceUpTray available
3: Exit2 Tray available/FaceUpTray available

742-858 Selection of Test Print Output Tray

Destination Tray @ Test Print

0~4

Read/
Write

Switches between the trays to output TEST PRINT to.


0: Face Down Tray #1/Finisher Stacker
1: Face Down Tray #2
2: Face Up Tray

742-859 No Paper Run & Jam Bypass

No Paper Run & Jam Bypass Mode

0~15

Read/
Write

0: Normal Mode
1: Jam Bypass
2: No Paper Run
3: IBT Check

6.3.18 NVM 744_Fuser


Table 1 NVM 744_Fuser
ChainLink

Setting Range

Read/
Default High Default Low Write

744-001 Error Detection Flag

0~4

Read/
Write

0: No record of Fail
1: STS-Center High Temp Error detected (Running)
2: STS-Rear High Temp Error detected (Running)
3:STS-Center High Temp Error detected (Not Running)
4: STS-Rear High Temp Error detected (Not Running)

744-573 OHP Blocking Countermeasure Mode

0~1

Read/
Write

0: OHP Blocking Countermeasure mode OFF


1: OHP Blocking Countermeasure mode ON

744-781 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Thick 1 BW (121mm/
s)

12000~12500

12214

12214

Read/
Write

744-782 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Coated 1 BW
(121mm/s)

12000~12500

12214

12214

Read/
Write

744-783 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Coated 2 (79mm/s)

18500~19000

18708

18708

Read/
Write

744-784 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Label BW (121mm/s)

12000~12500

12214

12214

Read/
Write

744-785 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Thick 2 (79mm/s)

18500~19000

18708

18708

Read/
Write

744-786 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, OHP FC (79mm/s)

18500~19000

18708

18708

Read/
Write

744-787 Fine Adj. of Fuser Motor SpeedF


Common to 25&35 sheets, Long Thick 1 (79mm/
s)

18400~18900

18654

18654

Read/
Write

744-788 Fine Adj. of Fuser Motor Speed


Common to 25&35 sheets, Long Thick 2 (79mm/
s)

18400~18900

18654

18654

Read/
Write

744-789 Fine Adj. of Fuser Motor Speed


25 sheets, Plain A,F,G (121mm/s)

12000~12840

12262

12336

Read/
Write

744-790 Fine Adj. of Fuser Motor Speed


35 sheets, Plain A,F,G (175mm/s)

8200~8880

8478

8530

Read/
Write

744-791 Fine Adj. of Fuser Motor Speed


25 sheets, Plain S (121mm/s)

12000~12840

12262

12336

Read/
Write

744-792 Fine Adj. of Fuser Motor Speed


35 sheets, Plain S (175mm/s)

8200~8880

8478

8530

Read/
Write

744-793 Fine Adj. of Fuser Motor Speed


25 sheets, Plain B,C,D,E (121mm/s)

12000~12840

12262

12336

Read/
Write

744-794 Fine Adj. of Fuser Motor Speed


35 sheets, Plain B,C,D,E (175mm/s)

8200~8880

8478

8530

Read/
Write

NVM Name

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-227

Description

6.3.18 NVM 744_Fuser

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-228

6.3.18 NVM 744_Fuser

Version 1.2

Table 1 NVM 744_Fuser


ChainLink

Setting Range

Read/
Default High Default Low Write

744-795 Fine Adj. of Fuser Motor Speed 25 sheets Thick 1


FC (79mm/s)

18500~19000

18708

18708

Read/
Write

744-796 Fine Adj. of Fuser Motor Speed


35 sheets, Thick 1 FC (121mm/s)

12000~12500

12214

12214

Read/
Write

744-797 Fine Adj. of Fuser Motor Speed 25 sheets Label


FC (79mm/s)

18500~19000

18708

18708

Read/
Write

744-798 Fine Adj. of Fuser Motor Speed 35 sheets Label


FC (121mm/s)

12000~12500

12214

12214

Read/
Write

744-799 Fine Adj. of Fuser Motor Speed 25 sheets Coated


1 FC (79mm/s)

18500~19000

18708

18708

Read/
Write

744-800 Fine Adj. of Fuser Motor Speed 35 sheets Coated


1 FC (121mm/s)

12000~12500

12214

12214

Read/
Write

744-801 Fine Adj. of Fuser Motor Speed 25 sheets OHP


BW (79mm/s)

18500~19000

18708

18708

Read/
Write

744-802 Fine Adj. of Fuser Motor Speed 35 sheets OHP


BW (121mm/s)

12000~12500

12214

12214

Read/
Write

744-803 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Thick 1 (175mm/s)

11900~12400

12124

12124

Read/
Write

744-804 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Coated 1 (175mm/s)

11900~12400

12112

12124

Read/
Write

744-805 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Thick 2 (121mm/s)

17300~17800

17534

17534

Read/
Write

744-806 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Coated 2 (121mm/s)

17300~17800

17534

17534

Read/
Write

744-807 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Label (121mm/s)

17300~17800

17534

17534

Read/
Write

744-808 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, OHP (121mm/s)

17300~17800

17534

17534

Read/
Write

744-809 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Long Thick 1
(121mm/s)

17300~17800

17534

17534

Read/
Write

744-810 Fine Adj. of Fuser Motor Speed


Common to 45&55 sheets, Long Thick 2
(121mm/s)

17300~17800

17534

17534

Read/
Write

744-811 Fine Adj. of Fuser Motor Speed


45 sheets, Plain A,F,G (200mm/s)

10400~10900

10672

10650

Read/
Write

744-812 Fine Adj. of Fuser Motor Speed


55 sheets, Plain A,F,G BW (255mm/s)

8100~8600

8362

8346

Read/
Write

744-813 Fine Adj. of Fuser Motor Speed


55 sheets, Plain A,F,G FC (225mm/s)

9200~9700

9484

9466

Read/
Write

744-814 Fine Adj. of Fuser Motor Speed


45 sheets, Plain S (200mm/s)

10400~10900

10672

10650

Read/
Write

NVM Name

PSW Display

Description

Table 1 NVM 744_Fuser


ChainLink

Setting Range

Read/
Default High Default Low Write

744-815 Fine Adj. of Fuser Motor Speed


55 sheets, Plain S BW (255mm/s)

8100~8600

8362

8346

Read/
Write

744-816 Fine Adj. of Fuser Motor Speed


55 sheets, Plain S FC (225mm/s)

9200~9700

9446

9466

Read/
Write

744-817 Fine Adj. of Fuser Motor Speed


45 sheets, Plain B,C,D,E Thin (200mm/s)

10400~10900

10672

10650

Read/
Write

744-818 Fine Adj. of Fuser Motor Speed


55 sheets, Plain B,C,D,E BW (255mm/s)

8100~8600

8362

8346

Read/
Write

744-819 Fine Adj. of Fuser Motor Speed 55 sheets, Plain


B,C,D,E FC, Thin (225mm/s)

9200~9700

9484

9446

Read/
Write

744-820 Power Voltage Info by market

0~1

Read/
Write

NVM Name

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-229

Description

Rewriting is prohibited except at board replacement.


0: 100V-series region
1: 200V-series region

6.3.18 NVM 744_Fuser

General

General
6.3.18 NVM 744_Fuser

2010/08
6-230

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.19 NVM 745_Xfer


Table 1 NVM 745_Xfer
ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-001
745-002

1st BTR Resistance Detec. Ref. Current (79mm/s) Y

0~370

67

67

Read/Write

1st BTR Resistance Detec. Ref. Current (79mm/s) M

0~370

67

67

Read/Write

[0.1uA]

745-003

1st BTR Resistance Detec. Ref. Current (79mm/s) C

0~370

67

67

Read/Write

[0.1uA]

745-004

1st BTR Resistance Detec. Ref. Current (79mm/s) K

0~370

67

67

Read/Write

[0.1uA]

745-005

1st BTR Resistance Detec. Ref. Current (BW79mm/s) K

0~370

67

67

Read/Write

[0.1uA]

745-006

1st BTR Resistance Detec. Ref. Current (121mm/s) Y

0~370

103

103

Read/Write

[0.1uA]

745-007

1st BTR Resistance Detec. Ref. Current (121mm/s) M

0~370

103

103

Read/Write

[0.1uA]

745-008

1st BTR Resistance Detec. Ref. Current (121mm/s) C

0~370

103

103

Read/Write

[0.1uA]

PSW Display

[0.1uA]

745-009

1st BTR Resistance Detec. Ref. Current (121mm/s) K

0~370

103

103

Read/Write

[0.1uA]

745-010

1st BTR Resistance Detec. Ref. Current (BW121mm/s) K

0~370

103

103

Read/Write

[0.1uA]

745-011

1st BTR Resistance Detec. Ref. Current (175mm/s) Y

0~370

148

148

Read/Write

[0.1uA]

745-012

1st BTR Resistance Detec. Ref. Current (175mm/s) M

0~370

148

148

Read/Write

[0.1uA]

745-013

1st BTR Resistance Detec. Ref. Current (175mm/s) C

0~370

148

148

Read/Write

[0.1uA]

745-014

1st BTR Resistance Detec. Ref. Current (175mm/s) K

0~370

148

148

Read/Write

[0.1uA]

745-015

1st BTR Resistance Detec. Ref. Current (BW175mm/s) K

0~370

148

148

Read/Write

[0.1uA]

745-016

1st BTR Resistance Detec. Ref. Current (200mm/s) Y

0~370

169

169

Read/Write

[0.1uA]

745-017

1st BTR Resistance Detec. Ref. Current (200mm/s) M

0~370

169

169

Read/Write

[0.1uA]

745-018

1st BTR Resistance Detec. Ref. Current (200mm/s) C

0~370

169

169

Read/Write

[0.1uA]

745-019

1st BTR Resistance Detec. Ref. Current (200mm/s) K

0~370

169

169

Read/Write

[0.1uA]

745-020

1st BTR Resistance Detec. Ref. Current (BW200mm/s) K

0~370

169

169

Read/Write

[0.1uA]

745-021

1st BTR Resistance Detec. Ref. Current (225mm/s) Y

0~370

193

193

Read/Write

[0.1uA]

745-022

1st BTR Resistance Detec. Ref. Current (225mm/s) M

0~370

193

193

Read/Write

[0.1uA]

745-023

1st BTR Resistance Detec. Ref. Current (225mm/s) C

0~370

193

193

Read/Write

[0.1uA]

745-024

1st BTR Resistance Detec. Ref. Current (225mm/s) K

0~370

193

193

Read/Write

[0.1uA]

745-025

1st BTR Resistance Detec. Ref. Current (BW225mm/s) K

0~370

193

193

Read/Write

[0.1uA]

745-026

1st BTR Resistance Detec. Ref. Current (BW255.2mm/s) K

0~370

216

216

Read/Write

[0.1uA]

745-027

1st BTR Transfer Bias Output Fixed Value (79mm/s) Y

0~370

67

67

Read/Write

[0.1uA]

745-028

1st BTR Transfer Bias Output Fixed Value (79mm/s) M

0~370

67

67

Read/Write

[0.1uA]

745-029

1st BTR Transfer Bias Output Fixed Value (79mm/s) C

0~370

67

67

Read/Write

[0.1uA]

745-030

1st BTR Transfer Bias Output Fixed Value (79mm/s) K

0~370

67

67

Read/Write

[0.1uA]

745-031

1st BTR Transfer Bias Output Fixed Value (BW79mm/s) K

0~370

67

67

Read/Write

[0.1uA]

745-032

1st BTR Transfer Bias Output Fixed Value (121mm/s) Y

0~370

103

103

Read/Write

[0.1uA]

745-033

1st BTR Transfer Bias Output Fixed Value (121mm/s) M

0~370

103

103

Read/Write

[0.1uA]

745-034

1st BTR Transfer Bias Output Fixed Value (121mm/s) C

0~370

103

103

Read/Write

[0.1uA]

745-035

1st BTR Transfer Bias Output Fixed Value (121mm/s) K

0~370

103

103

Read/Write

[0.1uA]

745-036

1st BTR Transfer Bias Output Fixed Value (BW121mm/s) K

0~370

103

103

Read/Write

[0.1uA]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-231

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-232

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-037
745-038

1st BTR Transfer Bias Output Fixed Value (175mm/s) Y

0~370

148

148

Read/Write

1st BTR Transfer Bias Output Fixed Value (175mm/s) M

0~370

148

148

Read/Write

[0.1uA]

745-039

1st BTR Transfer Bias Output Fixed Value (175mm/s) C

0~370

148

148

Read/Write

[0.1uA]

745-040

1st BTR Transfer Bias Output Fixed Value (175mm/s) K

0~370

148

148

Read/Write

[0.1uA]

745-041

1st BTR Transfer Bias Output Fixed Value (BW175mm/s) K

0~370

148

148

Read/Write

[0.1uA]

745-042

1st BTR Transfer Bias Output Fixed Value (200mm/s) Y

0~370

169

169

Read/Write

[0.1uA]

745-043

1st BTR Transfer Bias Output Fixed Value (200mm/s) M

0~370

169

169

Read/Write

[0.1uA]

745-044

1st BTR Transfer Bias Output Fixed Value (200mm/s) C

0~370

169

169

Read/Write

[0.1uA]

745-045

1st BTR Transfer Bias Output Fixed Value (200mm/s) K

0~370

169

169

Read/Write

[0.1uA]

745-046

1st BTR Transfer Bias Output Fixed Value (BW200mm/s) K

0~370

169

169

Read/Write

[0.1uA]

745-047

1st BTR Transfer Bias Output Fixed Value (225mm/s) Y

0~370

193

193

Read/Write

[0.1uA]

745-048

1st BTR Transfer Bias Output Fixed Value (225mm/s) M

0~370

193

193

Read/Write

[0.1uA]

745-049

1st BTR Transfer Bias Output Fixed Value (225mm/s) C

0~370

193

193

Read/Write

[0.1uA]

745-050

1st BTR Transfer Bias Output Fixed Value (225mm/s) K

0~370

193

193

Read/Write

[0.1uA]

745-051

1st BTR Transfer Bias Output Fixed Value (BW225mm/s) K

0~370

193

193

Read/Write

[0.1uA]

745-052

1st BTR Transfer Bias Output Fixed Value (BW255.2mm/s)


K

0~370

216

216

Read/Write

[0.1uA]

745-053

P/R Cycle Correction Coefficient Y

0~100

Read/Write

[0.1]

745-054

P/R Cycle Correction Coefficient M

0~100

Read/Write

[0.1]

745-055

P/R Cycle Correction Coefficient C

0~100

Read/Write

[0.1]

PSW Display

[0.1uA]

745-056

P/R Cycle Correction Coefficient K

0~100

Read/Write

[0.1]

745-057

P/R Cycle Correction Coefficient BW MODE K

0~100

Read/Write

[0.1]

745-058

1st Transfer Regres. Equation Coef. A1 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-059

1st Transfer Regres. Equation Coef. A2 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-060

1st Transfer Regres. Equation Coef. A3 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-061

1st Transfer Regres. Equation Coef. A4 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-062

1st Transfer Regres. Equation Coef. A5 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-063

1st Transfer Regres. Equation Coef. A6 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-064

1st Transfer Regres. Equation Coef. A7 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-065

1st Transfer Regres. Equation Coef. A8 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-066

1st Transfer Regres. Equation Coef. A9 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-067

1st Transfer Regres. Equation Coef. A10 (79mm/s, Y)

0~100

Read/Write

[0.01uA]

745-068

1st Transfer Regres. Equation Coef. A1 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-069

1st Transfer Regres. Equation Coef. A2 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-070

1st Transfer Regres. Equation Coef. A3 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-071

1st Transfer Regres. Equation Coef. A4 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-072

1st Transfer Regres. Equation Coef. A5 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-073

1st Transfer Regres. Equation Coef. A6 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-074

1st Transfer Regres. Equation Coef. A7 (79mm/s, M)

0~100

Read/Write

[0.01uA]

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-075
745-076

1st Transfer Regres. Equation Coef. A8 (79mm/s, M)

0~100

Read/Write

1st Transfer Regres. Equation Coef. A9 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-077

1st Transfer Regres. Equation Coef. A10 (79mm/s, M)

0~100

Read/Write

[0.01uA]

745-078

1st Transfer Regres. Equation Coef. A1 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-079

1st Transfer Regres. Equation Coef. A2 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-080

1st Transfer Regres. Equation Coef. A3 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-081

1st Transfer Regres. Equation Coef. A4 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-082

1st Transfer Regres. Equation Coef. A5 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-083

1st Transfer Regres. Equation Coef. A6 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-084

1st Transfer Regres. Equation Coef. A7 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-085

1st Transfer Regres. Equation Coef. A8 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-086

1st Transfer Regres. Equation Coef. A9 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-087

1st Transfer Regres. Equation Coef. A10 (79mm/s, C)

0~100

Read/Write

[0.01uA]

745-088

1st Transfer Regres. Equation Coef. A1 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-089

1st Transfer Regres. Equation Coef. A2 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-090

1st Transfer Regres. Equation Coef. A3 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-091

1st Transfer Regres. Equation Coef. A4 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-092

1st Transfer Regres. Equation Coef. A5 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-093

1st Transfer Regres. Equation Coef. A6 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-094

1st Transfer Regres. Equation Coef. A7 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-095

1st Transfer Regres. Equation Coef. A8 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-096

1st Transfer Regres. Equation Coef. A9 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-097

1st Transfer Regres. Equation Coef. A10 (79mm/s, K)

0~100

Read/Write

[0.01uA]

745-098

1st Transfer Regres. Equation Coef. A1 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-099

1st Transfer Regres. Equation Coef. A2 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-100

1st Transfer Regres. Equation Coef. A3 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-101

1st Transfer Regres. Equation Coef. A4 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-102

1st Transfer Regres. Equation Coef. A5 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-103

1st Transfer Regres. Equation Coef. A6 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-104

1st Transfer Regres. Equation Coef. A7 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-105

1st Transfer Regres. Equation Coef. A8 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-233

[0.01uA]

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-234

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-106

1st Transfer Regres. Equation Coef. A9 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-107

1st Transfer Regres. Equation Coef. A10 (79mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-108

1st Transfer Regres. Equation Coef. A1 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-109

1st Transfer Regres. Equation Coef. A2 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-110

1st Transfer Regres. Equation Coef. A3 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-111

1st Transfer Regres. Equation Coef. A4 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-112

1st Transfer Regres. Equation Coef. A5 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-113

1st Transfer Regres. Equation Coef. A6 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-114

1st Transfer Regres. Equation Coef. A7 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-115

1st Transfer Regres. Equation Coef. A8 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-116

1st Transfer Regres. Equation Coef. A9 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-117

1st Transfer Regres. Equation Coef. A10 (121mm/s, Y)

0~100

Read/Write

[0.01uA]

745-118

1st Transfer Regres. Equation Coef. A1 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-119

1st Transfer Regres. Equation Coef. A2 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-120

1st Transfer Regres. Equation Coef. A3 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-121

1st Transfer Regres. Equation Coef. A4 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-122

1st Transfer Regres. Equation Coef. A5 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-123

1st Transfer Regres. Equation Coef. A6 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-124

1st Transfer Regres. Equation Coef. A7 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-125

1st Transfer Regres. Equation Coef. A8 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-126

1st Transfer Regres. Equation Coef. A9 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-127

1st Transfer Regres. Equation Coef. A10 (121mm/s, M)

0~100

Read/Write

[0.01uA]

745-128

1st Transfer Regres. Equation Coef. A1 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-129

1st Transfer Regres. Equation Coef. A2 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-130

1st Transfer Regres. Equation Coef. A3 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-131

1st Transfer Regres. Equation Coef. A4 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-132

1st Transfer Regres. Equation Coef. A5 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-133

1st Transfer Regres. Equation Coef. A6 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-134

1st Transfer Regres. Equation Coef. A7 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-135

1st Transfer Regres. Equation Coef. A8 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-136

1st Transfer Regres. Equation Coef. A9 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-137

1st Transfer Regres. Equation Coef. A10 (121mm/s, C)

0~100

Read/Write

[0.01uA]

745-138

1st Transfer Regres. Equation Coef. A1 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-139

1st Transfer Regres. Equation Coef. A2 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-140

1st Transfer Regres. Equation Coef. A3 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-141

1st Transfer Regres. Equation Coef. A4 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-142

1st Transfer Regres. Equation Coef. A5 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-143

1st Transfer Regres. Equation Coef. A6 (121mm/s, K)

0~100

Read/Write

[0.01uA]

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-144
745-145

1st Transfer Regres. Equation Coef. A7 (121mm/s, K)

0~100

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. A8 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-146

1st Transfer Regres. Equation Coef. A9 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-147

1st Transfer Regres. Equation Coef. A10 (121mm/s, K)

0~100

Read/Write

[0.01uA]

745-148

1st Transfer Regres. Equation Coef. A1 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-149

1st Transfer Regres. Equation Coef. A2 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-150

1st Transfer Regres. Equation Coef. A3 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-151

1st Transfer Regres. Equation Coef. A4 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-152

1st Transfer Regres. Equation Coef. A5 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-153

1st Transfer Regres. Equation Coef. A6 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-154

1st Transfer Regres. Equation Coef. A7 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-155

1st Transfer Regres. Equation Coef. A8 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-156

1st Transfer Regres. Equation Coef. A9 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-157

1st Transfer Regres. Equation Coef. A10 (121mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-158

1st Transfer Regres. Equation Coef. A1 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-159

1st Transfer Regres. Equation Coef. A2 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-160

1st Transfer Regres. Equation Coef. A3 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-161

1st Transfer Regres. Equation Coef. A4 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-162

1st Transfer Regres. Equation Coef. A5 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-163

1st Transfer Regres. Equation Coef. A6 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-164

1st Transfer Regres. Equation Coef. A7 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-165

1st Transfer Regres. Equation Coef. A8 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-166

1st Transfer Regres. Equation Coef. A9 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-167

1st Transfer Regres. Equation Coef. A10 (175mm/s, Y)

0~100

Read/Write

[0.01uA]

745-168

1st Transfer Regres. Equation Coef. A1 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-169

1st Transfer Regres. Equation Coef. A2 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-170

1st Transfer Regres. Equation Coef. A3 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-171

1st Transfer Regres. Equation Coef. A4 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-172

1st Transfer Regres. Equation Coef. A5 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-173

1st Transfer Regres. Equation Coef. A6 (175mm/s, M)

0~100

Read/Write

[0.01uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-235

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-236

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-174
745-175

1st Transfer Regres. Equation Coef. A7 (175mm/s, M)

0~100

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. A8 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-176

1st Transfer Regres. Equation Coef. A9 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-177

1st Transfer Regres. Equation Coef. A10 (175mm/s, M)

0~100

Read/Write

[0.01uA]

745-178

1st Transfer Regres. Equation Coef. A1 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-179

1st Transfer Regres. Equation Coef. A2 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-180

1st Transfer Regres. Equation Coef. A3 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-181

1st Transfer Regres. Equation Coef. A4 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-182

1st Transfer Regres. Equation Coef. A5 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-183

1st Transfer Regres. Equation Coef. A6 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-184

1st Transfer Regres. Equation Coef. A7 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-185

1st Transfer Regres. Equation Coef. A8 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-186

1st Transfer Regres. Equation Coef. A9 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-187

1st Transfer Regres. Equation Coef. A10 (175mm/s, C)

0~100

Read/Write

[0.01uA]

745-188

1st Transfer Regres. Equation Coef. A1 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-189

1st Transfer Regres. Equation Coef. A2 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-190

1st Transfer Regres. Equation Coef. A3 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-191

1st Transfer Regres. Equation Coef. A4 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-192

1st Transfer Regres. Equation Coef. A5 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-193

1st Transfer Regres. Equation Coef. A6 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-194

1st Transfer Regres. Equation Coef. A7 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-195

1st Transfer Regres. Equation Coef. A8 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-196

1st Transfer Regres. Equation Coef. A9 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-197

1st Transfer Regres. Equation Coef. A10 (175mm/s, K)

0~100

Read/Write

[0.01uA]

745-198

1st Transfer Regres. Equation Coef. A1 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-199

1st Transfer Regres. Equation Coef. A2 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-200

1st Transfer Regres. Equation Coef. A3 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-201

1st Transfer Regres. Equation Coef. A4 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-202

1st Transfer Regres. Equation Coef. A5 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-203

1st Transfer Regres. Equation Coef. A6 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-204

1st Transfer Regres. Equation Coef. A7 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-205

1st Transfer Regres. Equation Coef. A8 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

PSW Display

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-206

1st Transfer Regres. Equation Coef. A9 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-207

1st Transfer Regres. Equation Coef. A10 (175mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-208

1st Transfer Regres. Equation Coef. A1 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-209

1st Transfer Regres. Equation Coef. A2 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-210

1st Transfer Regres. Equation Coef. A3 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-211

1st Transfer Regres. Equation Coef. A4 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-212

1st Transfer Regres. Equation Coef. A5 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-213

1st Transfer Regres. Equation Coef. A6 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-214

1st Transfer Regres. Equation Coef. A7 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-215

1st Transfer Regres. Equation Coef. A8 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-216

1st Transfer Regres. Equation Coef. A9 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-217

1st Transfer Regres. Equation Coef. A10 (200mm/s, Y)

0~100

Read/Write

[0.01uA]

745-218

1st Transfer Regres. Equation Coef. A1 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-219

1st Transfer Regres. Equation Coef. A2 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-220

1st Transfer Regres. Equation Coef. A3 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-221

1st Transfer Regres. Equation Coef. A4 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-222

1st Transfer Regres. Equation Coef. A5 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-223

1st Transfer Regres. Equation Coef. A6 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-224

1st Transfer Regres. Equation Coef. A7 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-225

1st Transfer Regres. Equation Coef. A8 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-226

1st Transfer Regres. Equation Coef. A9 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-227

1st Transfer Regres. Equation Coef. A10 (200mm/s, M)

0~100

Read/Write

[0.01uA]

745-228

1st Transfer Regres. Equation Coef. A1 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-229

1st Transfer Regres. Equation Coef. A2 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-230

1st Transfer Regres. Equation Coef. A3 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-231

1st Transfer Regres. Equation Coef. A4 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-232

1st Transfer Regres. Equation Coef. A5 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-233

1st Transfer Regres. Equation Coef. A6 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-234

1st Transfer Regres. Equation Coef. A7 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-235

1st Transfer Regres. Equation Coef. A8 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-236

1st Transfer Regres. Equation Coef. A9 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-237

1st Transfer Regres. Equation Coef. A10 (200mm/s, C)

0~100

Read/Write

[0.01uA]

745-238

1st Transfer Regres. Equation Coef. A1 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-239

1st Transfer Regres. Equation Coef. A2 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-240

1st Transfer Regres. Equation Coef. A3 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-241

1st Transfer Regres. Equation Coef. A4 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-242

1st Transfer Regres. Equation Coef. A5 (200mm/s, K)

0~100

Read/Write

[0.01uA]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-237

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-238

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-243
745-244

1st Transfer Regres. Equation Coef. A6 (200mm/s, K)

0~100

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. A7 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-245

1st Transfer Regres. Equation Coef. A8 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-246

1st Transfer Regres. Equation Coef. A9 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-247

1st Transfer Regres. Equation Coef. A10 (200mm/s, K)

0~100

Read/Write

[0.01uA]

745-248

1st Transfer Regres. Equation Coef. A1 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-249

1st Transfer Regres. Equation Coef. A2 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-250

1st Transfer Regres. Equation Coef. A3 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-251

1st Transfer Regres. Equation Coef. A4 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-252

1st Transfer Regres. Equation Coef. A5 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-253

1st Transfer Regres. Equation Coef. A6 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-254

1st Transfer Regres. Equation Coef. A7 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-255

1st Transfer Regres. Equation Coef. A8 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-256

1st Transfer Regres. Equation Coef. A9 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-257

1st Transfer Regres. Equation Coef. A10 (200mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-258

1st Transfer Regres. Equation Coef. A1 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-259

1st Transfer Regres. Equation Coef. A2 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-260

1st Transfer Regres. Equation Coef. A3 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-261

1st Transfer Regres. Equation Coef. A4 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-262

1st Transfer Regres. Equation Coef. A5 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-263

1st Transfer Regres. Equation Coef. A6 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-264

1st Transfer Regres. Equation Coef. A7 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-265

1st Transfer Regres. Equation Coef. A8 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-266

1st Transfer Regres. Equation Coef. A9 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-267

1st Transfer Regres. Equation Coef. A10 (225mm/s, Y)

0~100

Read/Write

[0.01uA]

745-268

1st Transfer Regres. Equation Coef. A1 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-269

1st Transfer Regres. Equation Coef. A2 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-270

1st Transfer Regres. Equation Coef. A3 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-271

1st Transfer Regres. Equation Coef. A4 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-272

1st Transfer Regres. Equation Coef. A5 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-273

1st Transfer Regres. Equation Coef. A6 (225mm/s, M)

0~100

Read/Write

[0.01uA]

PSW Display

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-274
745-275

1st Transfer Regres. Equation Coef. A7 (225mm/s, M)

0~100

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. A8 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-276

1st Transfer Regres. Equation Coef. A9 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-277

1st Transfer Regres. Equation Coef. A10 (225mm/s, M)

0~100

Read/Write

[0.01uA]

745-278

1st Transfer Regres. Equation Coef. A1 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-279

1st Transfer Regres. Equation Coef. A2 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-280

1st Transfer Regres. Equation Coef. A3 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-281

1st Transfer Regres. Equation Coef. A4 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-282

1st Transfer Regres. Equation Coef. A5 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-283

1st Transfer Regres. Equation Coef. A6 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-284

1st Transfer Regres. Equation Coef. A7 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-285

1st Transfer Regres. Equation Coef. A8 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-286

1st Transfer Regres. Equation Coef. A9 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-287

1st Transfer Regres. Equation Coef. A10 (225mm/s, C)

0~100

Read/Write

[0.01uA]

745-288

1st Transfer Regres. Equation Coef. A1 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-289

1st Transfer Regres. Equation Coef. A2 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-290

1st Transfer Regres. Equation Coef. A3 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-291

1st Transfer Regres. Equation Coef. A4 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-292

1st Transfer Regres. Equation Coef. A5 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-293

1st Transfer Regres. Equation Coef. A6 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-294

1st Transfer Regres. Equation Coef. A7 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-295

1st Transfer Regres. Equation Coef. A8 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-296

1st Transfer Regres. Equation Coef. A9 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-297

1st Transfer Regres. Equation Coef. A10 (225mm/s, K)

0~100

Read/Write

[0.01uA]

745-298

1st Transfer Regres. Equation Coef. A1 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-299

1st Transfer Regres. Equation Coef. A2 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-300

1st Transfer Regres. Equation Coef. A3 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-301

1st Transfer Regres. Equation Coef. A4 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-302

1st Transfer Regres. Equation Coef. A5 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-303

1st Transfer Regres. Equation Coef. A6 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-304

1st Transfer Regres. Equation Coef. A7 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-305

1st Transfer Regres. Equation Coef. A8 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-239

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-240

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-306

1st Transfer Regres. Equation Coef. A9 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-307

1st Transfer Regres. Equation Coef. A10 (225mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-308

1st Transfer Regres. Equation Coef. A1 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-309

1st Transfer Regres. Equation Coef. A2 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-310

1st Transfer Regres. Equation Coef. A3 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-311

1st Transfer Regres. Equation Coef. A4 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-312

1st Transfer Regres. Equation Coef. A5 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-313

1st Transfer Regres. Equation Coef. A6 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-314

1st Transfer Regres. Equation Coef. A7 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-315

1st Transfer Regres. Equation Coef. A8 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-316

1st Transfer Regres. Equation Coef. A9 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-317

1st Transfer Regres. Equation Coef. A10 (255.2mm/s, BW


MODE K)

0~100

Read/Write

[0.01uA]

745-318

1st Transfer Regres. Equation Coef. B1 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-319

1st Transfer Regres. Equation Coef. B2 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-320

1st Transfer Regres. Equation Coef. B3 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-321

1st Transfer Regres. Equation Coef. B4 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-322

1st Transfer Regres. Equation Coef. B5 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-323

1st Transfer Regres. Equation Coef. B6 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-324

1st Transfer Regres. Equation Coef. B7 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-325

1st Transfer Regres. Equation Coef. B8 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-326

1st Transfer Regres. Equation Coef. B9 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-327

1st Transfer Regres. Equation Coef. B10 (79mm/s, Y)

0~370

67

67

Read/Write

[0.1uA]

745-328

1st Transfer Regres. Equation Coef. B1 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-329

1st Transfer Regres. Equation Coef. B2 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-330

1st Transfer Regres. Equation Coef. B3 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-331

1st Transfer Regres. Equation Coef. B4 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-332

1st Transfer Regres. Equation Coef. B5 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-333

1st Transfer Regres. Equation Coef. B6 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-334

1st Transfer Regres. Equation Coef. B7 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-335
745-336

1st Transfer Regres. Equation Coef. B8 (79mm/s, M)

0~370

67

67

Read/Write

1st Transfer Regres. Equation Coef. B9 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-337

1st Transfer Regres. Equation Coef. B10 (79mm/s, M)

0~370

67

67

Read/Write

[0.1uA]

745-338

1st Transfer Regres. Equation Coef. B1 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-339

1st Transfer Regres. Equation Coef. B2 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-340

1st Transfer Regres. Equation Coef. B3 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-341

1st Transfer Regres. Equation Coef. B4 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-342

1st Transfer Regres. Equation Coef. B5 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-343

1st Transfer Regres. Equation Coef. B6 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-344

1st Transfer Regres. Equation Coef. B7 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-345

1st Transfer Regres. Equation Coef. B8 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-346

1st Transfer Regres. Equation Coef. B9 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-347

1st Transfer Regres. Equation Coef. B10 (79mm/s, C)

0~370

67

67

Read/Write

[0.1uA]

745-348

1st Transfer Regres. Equation Coef. B1 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-349

1st Transfer Regres. Equation Coef. B2 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-350

1st Transfer Regres. Equation Coef. B3 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-351

1st Transfer Regres. Equation Coef. B4 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-352

1st Transfer Regres. Equation Coef. B5 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-353

1st Transfer Regres. Equation Coef. B6 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-354

1st Transfer Regres. Equation Coef. B7 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-355

1st Transfer Regres. Equation Coef. B8 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-356

1st Transfer Regres. Equation Coef. B9 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-357

1st Transfer Regres. Equation Coef. B10 (79mm/s, K)

0~370

67

67

Read/Write

[0.1uA]

745-358

1st Transfer Regres. Equation Coef. B1 (79mm/s, BW


MODE K)

0~370

50

50

Read/Write

[0.1uA]

745-359

1st Transfer Regres. Equation Coef. B2 (79mm/s, BW


MODE K)

0~370

50

50

Read/Write

[0.1uA]

745-360

1st Transfer Regres. Equation Coef. B3 (79mm/s, BW


MODE K)

0~370

50

50

Read/Write

[0.1uA]

745-361

1st Transfer Regres. Equation Coef. B4 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-362

1st Transfer Regres. Equation Coef. B5 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-363

1st Transfer Regres. Equation Coef. B6 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-364

1st Transfer Regres. Equation Coef. B7 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-365

1st Transfer Regres. Equation Coef. B8 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-241

[0.1uA]

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-242

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-366

1st Transfer Regres. Equation Coef. B9 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-367

1st Transfer Regres. Equation Coef. B10 (79mm/s, BW


MODE K)

0~370

67

67

Read/Write

[0.1uA]

745-368

1st Transfer Regres. Equation Coef. B1 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-369

1st Transfer Regres. Equation Coef. B2 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-370

1st Transfer Regres. Equation Coef. B3 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-371

1st Transfer Regres. Equation Coef. B4 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-372

1st Transfer Regres. Equation Coef. B5 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-373

1st Transfer Regres. Equation Coef. B6 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-374

1st Transfer Regres. Equation Coef. B7 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-375

1st Transfer Regres. Equation Coef. B8 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-376

1st Transfer Regres. Equation Coef. B9 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-377

1st Transfer Regres. Equation Coef. B10 (121mm/s, Y)

0~370

103

103

Read/Write

[0.1uA]

745-378

1st Transfer Regres. Equation Coef. B1 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-379

1st Transfer Regres. Equation Coef. B2 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-380

1st Transfer Regres. Equation Coef. B3 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-381

1st Transfer Regres. Equation Coef. B4 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-382

1st Transfer Regres. Equation Coef. B5 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-383

1st Transfer Regres. Equation Coef. B6 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-384

1st Transfer Regres. Equation Coef. B7 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-385

1st Transfer Regres. Equation Coef. B8 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-386

1st Transfer Regres. Equation Coef. B9 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-387

1st Transfer Regres. Equation Coef. B10 (121mm/s, M)

0~370

103

103

Read/Write

[0.1uA]

745-388

1st Transfer Regres. Equation Coef. B1 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-389

1st Transfer Regres. Equation Coef. B2 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-390

1st Transfer Regres. Equation Coef. B3 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-391

1st Transfer Regres. Equation Coef. B4 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-392

1st Transfer Regres. Equation Coef. B5 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-393

1st Transfer Regres. Equation Coef. B6 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-394

1st Transfer Regres. Equation Coef. B7 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-395

1st Transfer Regres. Equation Coef. B8 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-396

1st Transfer Regres. Equation Coef. B9 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-397

1st Transfer Regres. Equation Coef. B10 (121mm/s, C)

0~370

103

103

Read/Write

[0.1uA]

745-398

1st Transfer Regres. Equation Coef. B1 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-399

1st Transfer Regres. Equation Coef. B2 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-400

1st Transfer Regres. Equation Coef. B3 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-401

1st Transfer Regres. Equation Coef. B4 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-402

1st Transfer Regres. Equation Coef. B5 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-403

1st Transfer Regres. Equation Coef. B6 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-404
745-405

1st Transfer Regres. Equation Coef. B7 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

1st Transfer Regres. Equation Coef. B8 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-406

1st Transfer Regres. Equation Coef. B9 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-407

1st Transfer Regres. Equation Coef. B10 (121mm/s, K)

0~370

103

103

Read/Write

[0.1uA]

745-408

1st Transfer Regres. Equation Coef. B1 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-409

1st Transfer Regres. Equation Coef. B2 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-410

1st Transfer Regres. Equation Coef. B3 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-411

1st Transfer Regres. Equation Coef. B4 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-412

1st Transfer Regres. Equation Coef. B5 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-413

1st Transfer Regres. Equation Coef. B6 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-414

1st Transfer Regres. Equation Coef. B7 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-415

1st Transfer Regres. Equation Coef. B8 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-416

1st Transfer Regres. Equation Coef. B9 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-417

1st Transfer Regres. Equation Coef. B10 (121mm/s, BW


MODE K)

0~370

103

103

Read/Write

[0.1uA]

745-418

1st Transfer Regres. Equation Coef. B1 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-419

1st Transfer Regres. Equation Coef. B2 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-420

1st Transfer Regres. Equation Coef. B3 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-421

1st Transfer Regres. Equation Coef. B4 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-422

1st Transfer Regres. Equation Coef. B5 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-423

1st Transfer Regres. Equation Coef. B6 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-424

1st Transfer Regres. Equation Coef. B7 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-425

1st Transfer Regres. Equation Coef. B8 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-426

1st Transfer Regres. Equation Coef. B9 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-427

1st Transfer Regres. Equation Coef. B10 (175mm/s, Y)

0~370

148

148

Read/Write

[0.1uA]

745-428

1st Transfer Regres. Equation Coef. B1 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-429

1st Transfer Regres. Equation Coef. B2 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-430

1st Transfer Regres. Equation Coef. B3 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-431

1st Transfer Regres. Equation Coef. B4 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-432

1st Transfer Regres. Equation Coef. B5 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-433

1st Transfer Regres. Equation Coef. B6 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-243

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-244

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-434
745-435

1st Transfer Regres. Equation Coef. B7 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

1st Transfer Regres. Equation Coef. B8 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-436

1st Transfer Regres. Equation Coef. B9 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-437

1st Transfer Regres. Equation Coef. B10 (175mm/s, M)

0~370

148

148

Read/Write

[0.1uA]

745-438

1st Transfer Regres. Equation Coef. B1 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-439

1st Transfer Regres. Equation Coef. B2 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-440

1st Transfer Regres. Equation Coef. B3 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-441

1st Transfer Regres. Equation Coef. B4 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-442

1st Transfer Regres. Equation Coef. B5 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-443

1st Transfer Regres. Equation Coef. B6 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-444

1st Transfer Regres. Equation Coef. B7 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-445

1st Transfer Regres. Equation Coef. B8 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-446

1st Transfer Regres. Equation Coef. B9 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-447

1st Transfer Regres. Equation Coef. B10 (175mm/s, C)

0~370

148

148

Read/Write

[0.1uA]

745-448

1st Transfer Regres. Equation Coef. B1 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-449

1st Transfer Regres. Equation Coef. B2 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-450

1st Transfer Regres. Equation Coef. B3 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-451

1st Transfer Regres. Equation Coef. B4 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-452

1st Transfer Regres. Equation Coef. B5 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-453

1st Transfer Regres. Equation Coef. B6 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-454

1st Transfer Regres. Equation Coef. B7 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-455

1st Transfer Regres. Equation Coef. B8 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-456

1st Transfer Regres. Equation Coef. B9 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-457

1st Transfer Regres. Equation Coef. B10 (175mm/s, K)

0~370

148

148

Read/Write

[0.1uA]

745-458

1st Transfer Regres. Equation Coef. B1 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-459

1st Transfer Regres. Equation Coef. B2 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-460

1st Transfer Regres. Equation Coef. B3 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-461

1st Transfer Regres. Equation Coef. B4 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-462

1st Transfer Regres. Equation Coef. B5 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-463

1st Transfer Regres. Equation Coef. B6 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-464

1st Transfer Regres. Equation Coef. B7 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-465

1st Transfer Regres. Equation Coef. B8 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

PSW Display

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-466

1st Transfer Regres. Equation Coef. B9 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-467

1st Transfer Regres. Equation Coef. B10 (175mm/s, BW


MODE K)

0~370

148

148

Read/Write

[0.1uA]

745-468

1st Transfer Regres. Equation Coef. B1 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-469

1st Transfer Regres. Equation Coef. B2 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-470

1st Transfer Regres. Equation Coef. B3 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-471

1st Transfer Regres. Equation Coef. B4 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-472

1st Transfer Regres. Equation Coef. B5 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-473

1st Transfer Regres. Equation Coef. B6 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-474

1st Transfer Regres. Equation Coef. B7 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-475

1st Transfer Regres. Equation Coef. B8 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-476

1st Transfer Regres. Equation Coef. B9 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-477

1st Transfer Regres. Equation Coef. B10 (200mm/s, Y)

0~255

169

169

Read/Write

[0.01uA]

745-478

1st Transfer Regres. Equation Coef. B1 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-479

1st Transfer Regres. Equation Coef. B2 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-480

1st Transfer Regres. Equation Coef. B3 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-481

1st Transfer Regres. Equation Coef. B4 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-482

1st Transfer Regres. Equation Coef. B5 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-483

1st Transfer Regres. Equation Coef. B6 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-484

1st Transfer Regres. Equation Coef. B7 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-485

1st Transfer Regres. Equation Coef. B8 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-486

1st Transfer Regres. Equation Coef. B9 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-487

1st Transfer Regres. Equation Coef. B10 (200mm/s, M)

0~255

169

169

Read/Write

[0.01uA]

745-488

1st Transfer Regres. Equation Coef. B1 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-489

1st Transfer Regres. Equation Coef. B2 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-490

1st Transfer Regres. Equation Coef. B3 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-491

1st Transfer Regres. Equation Coef. B4 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-492

1st Transfer Regres. Equation Coef. B5 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-493

1st Transfer Regres. Equation Coef. B6 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-494

1st Transfer Regres. Equation Coef. B7 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-495

1st Transfer Regres. Equation Coef. B8 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-496

1st Transfer Regres. Equation Coef. B9 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-497

1st Transfer Regres. Equation Coef. B10 (200mm/s, C)

0~255

169

169

Read/Write

[0.01uA]

745-498

1st Transfer Regres. Equation Coef. B1 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-499

1st Transfer Regres. Equation Coef. B2 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-500

1st Transfer Regres. Equation Coef. B3 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-501

1st Transfer Regres. Equation Coef. B4 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-502

1st Transfer Regres. Equation Coef. B5 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-245

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-246

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-503
745-504

1st Transfer Regres. Equation Coef. B6 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. B7 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-505

1st Transfer Regres. Equation Coef. B8 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-506

1st Transfer Regres. Equation Coef. B9 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-507

1st Transfer Regres. Equation Coef. B10 (200mm/s, K)

0~255

169

169

Read/Write

[0.01uA]

745-508

1st Transfer Regres. Equation Coef. B1 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-509

1st Transfer Regres. Equation Coef. B2 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-510

1st Transfer Regres. Equation Coef. B3 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-511

1st Transfer Regres. Equation Coef. B4 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-512

1st Transfer Regres. Equation Coef. B5 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-513

1st Transfer Regres. Equation Coef. B6 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-514

1st Transfer Regres. Equation Coef. B7 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-515

1st Transfer Regres. Equation Coef. B8 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-516

1st Transfer Regres. Equation Coef. B9 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-517

1st Transfer Regres. Equation Coef. B10 (200mm/s, BW


MODE K)

0~255

169

169

Read/Write

[0.01uA]

745-518

1st Transfer Regres. Equation Coef. B1 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-519

1st Transfer Regres. Equation Coef. B2 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-520

1st Transfer Regres. Equation Coef. B3 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-521

1st Transfer Regres. Equation Coef. B4 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-522

1st Transfer Regres. Equation Coef. B5 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-523

1st Transfer Regres. Equation Coef. B6 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-524

1st Transfer Regres. Equation Coef. B7 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-525

1st Transfer Regres. Equation Coef. B8 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-526

1st Transfer Regres. Equation Coef. B9 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-527

1st Transfer Regres. Equation Coef. B10 (225mm/s, Y)

0~255

193

193

Read/Write

[0.01uA]

745-528

1st Transfer Regres. Equation Coef. B1 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-529

1st Transfer Regres. Equation Coef. B2 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-530

1st Transfer Regres. Equation Coef. B3 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-531

1st Transfer Regres. Equation Coef. B4 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-532

1st Transfer Regres. Equation Coef. B5 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-533

1st Transfer Regres. Equation Coef. B6 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

PSW Display

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-534
745-535

1st Transfer Regres. Equation Coef. B7 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

1st Transfer Regres. Equation Coef. B8 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-536

1st Transfer Regres. Equation Coef. B9 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-537

1st Transfer Regres. Equation Coef. B10 (225mm/s, M)

0~255

193

193

Read/Write

[0.01uA]

745-538

1st Transfer Regres. Equation Coef. B1 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-539

1st Transfer Regres. Equation Coef. B2 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-540

1st Transfer Regres. Equation Coef. B3 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-541

1st Transfer Regres. Equation Coef. B4 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-542

1st Transfer Regres. Equation Coef. B5 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-543

1st Transfer Regres. Equation Coef. B6 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-544

1st Transfer Regres. Equation Coef. B7 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-545

1st Transfer Regres. Equation Coef. B8 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-546

1st Transfer Regres. Equation Coef. B9 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-547

1st Transfer Regres. Equation Coef. B10 (225mm/s, C)

0~255

193

193

Read/Write

[0.01uA]

745-548

1st Transfer Regres. Equation Coef. B1 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-549

1st Transfer Regres. Equation Coef. B2 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-550

1st Transfer Regres. Equation Coef. B3 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-551

1st Transfer Regres. Equation Coef. B4 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-552

1st Transfer Regres. Equation Coef. B5 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-553

1st Transfer Regres. Equation Coef. B6 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-554

1st Transfer Regres. Equation Coef. B7 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-555

1st Transfer Regres. Equation Coef. B8 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-556

1st Transfer Regres. Equation Coef. B9 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-557

1st Transfer Regres. Equation Coef. B10 (225mm/s, K)

0~255

193

193

Read/Write

[0.01uA]

745-558

1st Transfer Regres. Equation Coef. B1 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-559

1st Transfer Regres. Equation Coef. B2 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-560

1st Transfer Regres. Equation Coef. B3 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-561

1st Transfer Regres. Equation Coef. B4 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-562

1st Transfer Regres. Equation Coef. B5 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-563

1st Transfer Regres. Equation Coef. B6 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-564

1st Transfer Regres. Equation Coef. B7 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-565

1st Transfer Regres. Equation Coef. B8 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-247

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-248

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default Low Read/Write Description

745-566

1st Transfer Regres. Equation Coef. B9 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-567

1st Transfer Regres. Equation Coef. B10 (225mm/s, BW


MODE K)

0~255

193

193

Read/Write

[0.01uA]

745-568

1st Transfer Regres. Equation Coef. B1 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-569

1st Transfer Regres. Equation Coef. B2 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-570

1st Transfer Regres. Equation Coef. B3 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-571

1st Transfer Regres. Equation Coef. B4 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-572

1st Transfer Regres. Equation Coef. B5 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-573

1st Transfer Regres. Equation Coef. B6 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-574

1st Transfer Regres. Equation Coef. B7 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-575

1st Transfer Regres. Equation Coef. B8 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-576

1st Transfer Regres. Equation Coef. B9 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-577

1st Transfer Regres. Equation Coef. B10 (255.2mm/s, BW


MODE K)

0~255

216

216

Read/Write

[0.01uA]

745-578

1st BTR Vmonitor(Y) 1

0~3000

1000

1000

Read/Write

[1V]

745-579

1st BTR Vmonitor(Y) 2

0~3000

1000

1000

Read/Write

[1V]

745-580

1st BTR Vmonitor(Y) 3

0~3000

1000

1000

Read/Write

[1V]

745-581

1st BTR Vmonitor(Y) 4

0~3000

1000

1000

Read/Write

[1V]

745-582

1st BTR Vmonitor(Y) 5

0~3000

1000

1000

Read/Write

[1V]

745-583

1st BTR Vmonitor(Y) 6

0~3000

1000

1000

Read/Write

[1V]

745-584

1st BTR Vmonitor(Y) 7

0~3000

1000

1000

Read/Write

[1V]

745-585

1st BTR Vmonitor(Y) 8

0~3000

1000

1000

Read/Write

[1V]

745-586

1st BTR Vmonitor(Y) 9

0~3000

1000

1000

Read/Write

[1V]

745-587

1st BTR Vmonitor(Y) 10

0~3000

1000

1000

Read/Write

[1V]

745-588

1st BTR Vmonitor(Y) 11

0~3000

1000

1000

Read/Write

[1V]

745-589

1st BTR Vmonitor(Y) 12

0~3000

1000

1000

Read/Write

[1V]

745-590

1st BTR Vmonitor(Y) 13

0~3000

1000

1000

Read/Write

[1V]

745-591

1st BTR Vmonitor(Y) 14

0~3000

1000

1000

Read/Write

[1V]

745-592

1st BTR Vmonitor(Y) 15

0~3000

1000

1000

Read/Write

[1V]

745-593

1st BTR Vmonitor(Y) 16

0~3000

1000

1000

Read/Write

[1V]

745-594

1st BTR Vmonitor(Y) 17

0~3000

1000

1000

Read/Write

[1V]

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-595
745-596

1st BTR Vmonitor(Y) 18

0~3000

1000

1000

Read/Write

[1V]

1st BTR Vmonitor(Y) 19

0~3000

1000

1000

Read/Write

[1V]

745-597

1st BTR Vmonitor(Y) 20

0~3000

1000

1000

Read/Write

[1V]

745-598

1st BTR Vmonitor(M) 1

0~3000

1000

1000

Read/Write

[1V]

745-599

1st BTR Vmonitor(M) 2

0~3000

1000

1000

Read/Write

[1V]

745-600

1st BTR Vmonitor(M) 3

0~3000

1000

1000

Read/Write

[1V]

745-601

1st BTR Vmonitor(M) 4

0~3000

1000

1000

Read/Write

[1V]

745-602

1st BTR Vmonitor(M) 5

0~3000

1000

1000

Read/Write

[1V]

745-603

1st BTR Vmonitor(M) 6

0~3000

1000

1000

Read/Write

[1V]

745-604

1st BTR Vmonitor(M) 7

0~3000

1000

1000

Read/Write

[1V]

745-605

1st BTR Vmonitor(M) 8

0~3000

1000

1000

Read/Write

[1V]

745-606

1st BTR Vmonitor(M) 9

0~3000

1000

1000

Read/Write

[1V]

745-607

1st BTR Vmonitor(M) 10

0~3000

1000

1000

Read/Write

[1V]

745-608

1st BTR Vmonitor(M) 11

0~3000

1000

1000

Read/Write

[1V]

745-609

1st BTR Vmonitor(M) 12

0~3000

1000

1000

Read/Write

[1V]

745-610

1st BTR Vmonitor(M) 13

0~3000

1000

1000

Read/Write

[1V]

745-611

1st BTR Vmonitor(M) 14

0~3000

1000

1000

Read/Write

[1V]

745-612

1st BTR Vmonitor(M) 15

0~3000

1000

1000

Read/Write

[1V]

745-613

1st BTR Vmonitor(M) 16

0~3000

1000

1000

Read/Write

[1V]

745-614

1st BTR Vmonitor(M) 17

0~3000

1000

1000

Read/Write

[1V]

745-615

1st BTR Vmonitor(M) 18

0~3000

1000

1000

Read/Write

[1V]

745-616

1st BTR Vmonitor(M) 19

0~3000

1000

1000

Read/Write

[1V]

745-617

1st BTR Vmonitor(M) 20

0~3000

1000

1000

Read/Write

[1V]

745-618

1st BTR Vmonitor(C) 1

0~3000

1000

1000

Read/Write

[1V]

745-619

1st BTR Vmonitor(C) 2

0~3000

1000

1000

Read/Write

[1V]

745-620

1st BTR Vmonitor(C) 3

0~3000

1000

1000

Read/Write

[1V]

745-621

1st BTR Vmonitor(C) 4

0~3000

1000

1000

Read/Write

[1V]

745-622

1st BTR Vmonitor(C) 5

0~3000

1000

1000

Read/Write

[1V]

745-623

1st BTR Vmonitor(C) 6

0~3000

1000

1000

Read/Write

[1V]

745-624

1st BTR Vmonitor(C) 7

0~3000

1000

1000

Read/Write

[1V]

745-625

1st BTR Vmonitor(C) 8

0~3000

1000

1000

Read/Write

[1V]

745-626

1st BTR Vmonitor(C) 9

0~3000

1000

1000

Read/Write

[1V]

745-627

1st BTR Vmonitor(C) 10

0~3000

1000

1000

Read/Write

[1V]

745-628

1st BTR Vmonitor(C) 11

0~3000

1000

1000

Read/Write

[1V]

745-629

1st BTR Vmonitor(C) 12

0~3000

1000

1000

Read/Write

[1V]

745-630

1st BTR Vmonitor(C) 13

0~3000

1000

1000

Read/Write

[1V]

745-631

1st BTR Vmonitor(C) 14

0~3000

1000

1000

Read/Write

[1V]

745-632

1st BTR Vmonitor(C) 15

0~3000

1000

1000

Read/Write

[1V]

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-249

6.3.19 NVM 745_Xfe

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-250

6.3.19 NVM 745_Xfe

Version 1.2

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-633
745-634

1st BTR Vmonitor(C) 16

0~3000

1000

1000

Read/Write

[1V]

1st BTR Vmonitor(C) 17

0~3000

1000

1000

Read/Write

[1V]

745-635

1st BTR Vmonitor(C) 18

0~3000

1000

1000

Read/Write

[1V]

745-636

1st BTR Vmonitor(C) 19

0~3000

1000

1000

Read/Write

[1V]

745-637

1st BTR Vmonitor(C) 20

0~3000

1000

1000

Read/Write

[1V]

745-638

1st BTR Vmonitor(K) 1

0~3000

1000

1000

Read/Write

[1V]

745-639

1st BTR Vmonitor(K) 2

0~3000

1000

1000

Read/Write

[1V]

745-640

1st BTR Vmonitor(K) 3

0~3000

1000

1000

Read/Write

[1V]

745-641

1st BTR Vmonitor(K) 4

0~3000

1000

1000

Read/Write

[1V]

745-642

1st BTR Vmonitor(K) 5

0~3000

1000

1000

Read/Write

[1V]

745-643

1st BTR Vmonitor(K) 6

0~3000

1000

1000

Read/Write

[1V]

745-644

1st BTR Vmonitor(K) 7

0~3000

1000

1000

Read/Write

[1V]

745-645

1st BTR Vmonitor(K) 8

0~3000

1000

1000

Read/Write

[1V]

745-646

1st BTR Vmonitor(K) 9

0~3000

1000

1000

Read/Write

[1V]

745-647

1st BTR Vmonitor(K) 10

0~3000

1000

1000

Read/Write

[1V]

745-648

1st BTR Vmonitor(K) 11

0~3000

1000

1000

Read/Write

[1V]

745-649

1st BTR Vmonitor(K) 12

0~3000

1000

1000

Read/Write

[1V]

745-650

1st BTR Vmonitor(K) 13

0~3000

1000

1000

Read/Write

[1V]

745-651

1st BTR Vmonitor(K) 14

0~3000

1000

1000

Read/Write

[1V]

745-652

1st BTR Vmonitor(K) 15

0~3000

1000

1000

Read/Write

[1V]

745-653

1st BTR Vmonitor(K) 16

0~3000

1000

1000

Read/Write

[1V]

745-654

1st BTR Vmonitor(K) 17

0~3000

1000

1000

Read/Write

[1V]

745-655

1st BTR Vmonitor(K) 18

0~3000

1000

1000

Read/Write

[1V]

745-656

1st BTR Vmonitor(K) 19

0~3000

1000

1000

Read/Write

[1V]

745-657

1st BTR Vmonitor(K) 20

0~3000

1000

1000

Read/Write

[1V]

745-664

Low A/C 1st Transfer Current Correction Switch

0~1

Read/Write

0: On, 1: Off

745-665

Low A/C 1st Transfer Current Adjusting Environ. (Low A/C


Toner Band Generating Environ.)

1~10

Read/Write

Performs adjustment using a specified Environ.


No. or above.

745-666

Low A/C 1st Transfer Current Adj. A/C Threshold (Low A/C
Toner Band Generating A/C Threshold)

0~65535

Read/Write

Performs adjustment using a specified No. or


below.

745-667

Low A/C 1st Transfer Current Adj. Coef. (121mm/s)

0~200

135

135

Read/Write

Duty to K-color 1st Transfer Final Output


(121mm/s)[%]

745-668

Low A/C 1st Transfer Current Adj. Coef. (175mm/s)

0~200

135

135

Read/Write

Duty to K-color 1st Transfer Final Output


(175mm/s)[%]

745-669

Low A/C 1st Transfer Current Adj. Coef. (200mm/s)

0~200

135

135

Read/Write

Duty to K-color 1st Transfer Final Output


(200mm/s)[%]

745-670

Low A/C 1st Transfer Current Adj. Coef. (225mm/s)

0~200

135

135

Read/Write

Duty to K-color 1st Transfer Final Output


(228mm/s)[%]

745-671

Low A/C 1st Transfer Current Adj. Coef. (255.2mm/s)

0~200

135

135

Read/Write

Duty to K-color 1st Transfer Final Output


(255.2mm/s)[%]

PSW Display

Table 1 NVM 745_Xfer


ChainLink

NVM Name

Setting
Range

Default
High

Default Low Read/Write Description

745-672

2nd BTR Retracting Switch at CRU Life End

0~2

Read/Write

0: On (always retract in Sleep/Low Power)


1: On (retract only at CRU Life End)
2: Off (not retract)

745-674

Emergency Shut-down Timer

0~6000

Read/Write

[1ms]
Turning ON the Emergency Shut-down Switch
makes IOT shut down in a spec. time after its
cycle up.

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-251

6.3.19 NVM 745_Xfe

General

General
6.3.19 NVM 745_Xfe

2010/08
6-252

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.20 NVM 746_Xfer


Table 1 NVM 746_Xfer
ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default
Low

Read/Write

Description

746-001 Resistance Detection Control On/Off Switch

0~1

Read/Write

0: On, 1: Off

746-002 1st BTR Transfer Bias Final Output Value Y

0~370

Read/Write

[0.1uA]

746-003 1st BTR Transfer Bias Final Output Value M

0~370

Read/Write

[0.1uA]

746-004 1st BTR Transfer Bias Final Output Value C

0~370

Read/Write

[0.1uA]

746-005 1st BTR Transfer Bias Final Output Value K

0~370

Read/Write

[0.1uA]

746-006 1st BTR System Resistance (Y)

0~1000

100

100

Read/Write

[1M omega]

746-007 1st BTR System Resistance (M)

0~1000

100

100

Read/Write

[1M omega]

746-008 1st BTR System Resistance (C)

0~1000

100

100

Read/Write

[1M omega]

746-009 1st BTR System Resistance (K)

0~1000

100

100

Read/Write

[1M omega]

746-013 Environment Control On/Off Switch

0~1

Read/Write

0: On, 1: Off

746-014 Ref. Environ. No. with Environ. Control Off

1~10

Read/Write

746-015 Environ. No. selected according to Temp & Humidity

1~10

Read/Write

746-016 2nd BTR Final Output (Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-017 2nd BTR Final Output (Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-018 Most Recent 2nd BTR System Resistance

0~1000

30

30

Read/Write

[1M omega]

746-019 Job 1st Sheet 2nd BTR System Resistance

0~1000

30

30

Read/Write

[1M omega]

746-020 IBT MOT Reversing Switch

0~2

Read/Write

[0: Reverse at Job End, 1: Reverse during Job, 2: Not


reverse]

746-021 IBT MOT Reverse Rotation Time

0~1023

150

150

Read/Write

[1ms]

746-022 IBT MOT Reversing Environment

0~10

Read/Write

Reverses in a spec. No. or above environment.

746-036 2nd BTR Transfer Bias Output Fixed Value (79mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-037 2nd BTR Transfer Bias Output Fixed Value (79mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-038 2nd BTR Transfer Bias Output Fixed Value (121mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-039 2nd BTR Transfer Bias Output Fixed Value (121mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-040 2nd BTR Transfer Bias Output Fixed Value (175mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-041 2nd BTR Transfer Bias Output Fixed Value (175mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-042 2nd BTR Transfer Bias Output Fixed Value (200mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-043 2nd BTR Transfer Bias Output Fixed Value (200mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-044 2nd BTR Transfer Bias Output Fixed Value (225mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-045 2nd BTR Transfer Bias Output Fixed Value (225mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-046 2nd BTR Transfer Bias Output Fixed Value (255.2mm/s, Side1)

0~8000

2000

2000

Read/Write

[-1V]

746-047 2nd BTR Transfer Bias Output Fixed Value (255.2mm/s, Side2)

0~8000

2000

2000

Read/Write

[-1V]

746-048 2nd BTR Lead Edge Output Adj. Range (79mm/s)

0~50

Read/Write

[10ms]

746-049 2nd BTR Lead Edge Output Adj. Range (121mm/s)

0~50

Read/Write

[10ms]

746-050 2nd BTR Lead Edge Output Adj. Range (175mm/s)

0~50

Read/Write

[10ms]

746-051 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Thick, BW)

0~250

100

100

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-253

6.3.20 NVM 746_Xfer

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-254

6.3.20 NVM 746_Xfer

Version 1.2

Table 1 NVM 746_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default
Low

Read/Write

Description

746-052 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Thick, FC)

0~250

100

100

Read/Write

[1%]

746-053 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Film, BW)

0~250

100

100

Read/Write

[1%]

746-054 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Film, FC)

0~250

100

100

Read/Write

[1%]

746-055 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Coated, BW)

0~250

100

100

Read/Write

[1%]

746-056 2nd BTR Lead Edge Output Adj. Coef. (79mm/s, Coated, FC)

0~250

100

100

Read/Write

[1%]

746-057 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Thick, BW)

0~250

100

100

Read/Write

[1%]

746-058 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Thick, FC)

0~250

100

100

Read/Write

[1%]

746-059 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Film, BW)

0~250

100

100

Read/Write

[1%]

746-060 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Film, FC)

0~250

100

100

Read/Write

[1%]

746-061 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Coated, BW)

0~250

100

100

Read/Write

[1%]

746-062 2nd BTR Lead Edge Output Adj. Coef. (121mm/s, Coated, FC)

0~250

100

100

Read/Write

[1%]

746-063 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Thick, BW)

0~250

100

100

Read/Write

[1%]

746-064 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Thick, FC)

0~250

100

100

Read/Write

[1%]

746-065 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Film, BW)

0~250

100

100

Read/Write

[1%]

746-066 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Film, FC)

0~250

100

100

Read/Write

[1%]

746-067 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Coated, BW)

0~250

100

100

Read/Write

[1%]

746-068 2nd BTR Lead Edge Output Adj. Coef. (175mm/s, Coated, FC)

0~250

100

100

Read/Write

[1%]

746-070 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 1)

0~3000

600

600

Read/Write

[-1V]

746-071 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 2)

0~3000

600

600

Read/Write

[-1V]

746-072 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 3)

0~3000

600

600

Read/Write

[-1V]

746-073 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 4)

0~3000

750

750

Read/Write

[-1V]

746-074 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 5)

0~3000

750

750

Read/Write

[-1V]

746-075 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 6)

0~3000

750

750

Read/Write

[-1V]

746-076 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 7)

0~3000

1000

1000

Read/Write

[-1V]

746-077 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 8)

0~3000

1000

1000

Read/Write

[-1V]

746-078 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 9)

0~3000

1000

1000

Read/Write

[-1V]

746-079 2nd BTR Minus Cleaning Bias Start Voltage (Environ. No. 10)

0~3000

1000

1000

Read/Write

[-1V]

746-080 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No.1)

0~3000

400

400

Read/Write

[-1V]

746-081 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 2)

0~3000

450

450

Read/Write

[-1V]

746-082 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 3)

0~3000

500

500

Read/Write

[-1V]

746-083 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 4)

0~3000

750

750

Read/Write

[-1V]

746-084 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 5)

0~3000

750

750

Read/Write

[-1V]

746-085 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 6)

0~3000

750

750

Read/Write

[-1V]

746-086 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 7)

0~3000

1000

1000

Read/Write

[-1V]

746-087 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 8)

0~3000

1000

1000

Read/Write

[-1V]

746-088 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No. 9)

0~3000

1000

1000

Read/Write

[-1V]

746-089 2nd BTR Minus Cleaning Bias Increase Voltage (Environ. No.10)

0~3000

1000

1000

Read/Write

[-1V]

746-090 Cleaning Cycle Repetition Qty (after Jam)

0~5

Read/Write

[1 time]

746-091 Cleaning Cycle Repetition Qty (after Procon execution)

0~5

Read/Write

[1 time]

Table 1 NVM 746_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default
High

Default
Low

Read/Write

Description

746-092 Cleaning Cycle Repetition Qty (after Regicon execution)

0~5

Read/Write

[1 time]

746-093 Cleaning Cycle Repetition Qty (after generation of low-density toner


band)

0~5

Read/Write

[1 time]

746-094 Minus Cleaning Bias Threshold Voltage

0~3000

400

400

Read/Write

[-1V]

746-095 2nd BTR Imonitor 1

0~500

50

50

Read/Write

[-1V]

746-096 2nd BTR Imonitor 2

0~500

50

50

Read/Write

[-1uA]

746-097 2nd BTR Imonitor 3

0~500

50

50

Read/Write

[-1uA]

746-098 2nd BTR Imonitor 4

0~500

50

50

Read/Write

[-1uA]

746-099 2nd BTR Imonitor 5

0~500

50

50

Read/Write

[-1uA]

746-100 2nd BTR Imonitor 6

0~500

50

50

Read/Write

[-1uA]

746-101 2nd BTR Imonitor 7

0~500

50

50

Read/Write

[-1uA]

746-102 2nd BTR Imonitor 8

0~500

50

50

Read/Write

[-1uA]

746-103 2nd BTR Imonitor 9

0~500

50

50

Read/Write

[-1uA]

746-104 2nd BTR Imonitor 10

0~500

50

50

Read/Write

[-1uA]

746-105 2nd BTR Imonitor 11

0~500

50

50

Read/Write

[-1uA]

746-106 2nd BTR Imonitor 12

0~500

50

50

Read/Write

[-1uA]

746-107 2nd BTR Imonitor 13

0~500

50

50

Read/Write

[-1uA]

746-108 2nd BTR Imonitor 14

0~500

50

50

Read/Write

[-1uA]

746-109 2nd BTR Imonitor 15

0~500

50

50

Read/Write

[-1uA]

746-110 2nd BTR Imonitor 16

0~500

50

50

Read/Write

[-1uA]

746-111 2nd BTR Imonitor 17

0~500

50

50

Read/Write

[-1uA]

746-112 2nd BTR Imonitor 18

0~500

50

50

Read/Write

[-1uA]

746-113 2nd BTR Imonitor 19

0~500

50

50

Read/Write

[-1uA]

746-114 2nd BTR Imonitor 20

0~500

50

50

Read/Write

[-1uA]

746-115 2nd BTR Imonitor 21

0~500

50

50

Read/Write

[-1uA]

746-116 2nd BTR Imonitor 22

0~500

50

50

Read/Write

[-1uA]

746-117 2nd BTR Imonitor 23

0~500

50

50

Read/Write

[-1uA]

746-118 2nd BTR Imonitor 24

0~500

50

50

Read/Write

[-1uA]

746-119 2nd BTR Imonitor 25

0~500

50

50

Read/Write

[-1uA]

746-120 2nd BTR Imonitor 26

0~500

50

50

Read/Write

[-1uA]

746-121 2nd BTR Imonitor 27

0~500

50

50

Read/Write

[-1uA]

746-122 2nd BTR Imonitor 28

0~500

50

50

Read/Write

[-1uA]

746-123 2nd BTR Imonitor 29

0~500

50

50

Read/Write

[-1uA]

746-124 2nd BTR Imonitor 30

0~500

50

50

Read/Write

[-1uA]

746-125 PV Threshold for Reversing IBT MOT at Job End

0~100000

7000

7000

Read/Write

[0.01pv]

746-126 Additional PV for Reversing IBT MOT during Job

0~100000

Read/Write

[0.01pv]

746-127 IBT MOT Reversing PV Counter

0~100000000 0

Read/Write

[0.01pv]

746-128 POB Jam Timer(79mm/s)

1000~3000

1760

Read/Write

[1ms]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-255

1760

6.3.20 NVM 746_Xfer

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-256

6.3.20 NVM 746_Xfer

Version 1.2

Table 1 NVM 746_Xfer


ChainLink

Setting
Range

Default
High

746-129 POB Jam Timer(121mm/s)

500~1500

1160

1160

Read/Write

[1ms]

746-130 POB Jam Timer(175mm/s)

500~1500

810

810

Read/Write

[1ms]

746-131 POB Jam Timer(200mm/s)

500~1500

700

700

Read/Write

[1ms]

746-132 POB Jam Timer(225mm/s)

500~1500

620

620

Read/Write

[1ms]

746-133 POB Jam Timer(255.2mm/s)

500~1500

550

550

Read/Write

[1ms]

746-141 Current Position of 1st BTR

0~2

Read/Write

0: Retract, 1: Contact, 2: Position unknown

746-147 Current Position of 2nd BTR

0~2

Read/Write

0: Retract, 1: Contact, 2: Position unknown

746-154 Belt Home Fail Too Long Counter

0~3

Read/Write

[time]

746-155 Initial Toner Band Density

0~100

60

60

Read/Write

[1%]

746-156 Transferred Toner Band Density

0~100

60

60

Read/Write

[1%]

746-157 Transferred Toner Band Width

0~3

Read/Write

[1mm]

746-161 IBT MOT Reverse Time at Small-sized Paper POB Jam

0~3000

500

500

Read/Write

[1ms]

NVM Name

PSW Display

Default
Low

Read/Write

Description

746-162 IBT Stop Restriction Period

0~3600

418

418

Read/Write

[1mc]

746-169 SW for Generating Toner Band for prevention of lower density

0~1

Read/Write

0: OFF, 1: ON

746-170 Totaling Counter for Generating Toner Band for prevention of lower
density

0~6000

Read/Write

[sheet]

746-171 Threshold for Performing End Setup for Toner Band for prevention
of lower density

0~5000

1000

1000

Read/Write

[sheet]

746-172 Threshold for Performing Mid Setup for Toner Band for prevention
of lower density

100~500

100

100

Read/Write

[sheet]

746-173 Density of Toner Band K-color for prevention of lower density

0~100

100

100

Read/Write

[1%]

6.3.21 NVM 747_Xfer


Table 1 NVM 747_Xfer
ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description
[1V]

747-019

User Offset Minus Value per Step

0~500

200

Read/Write

747-020

User Offset Plus Value per Step

0~500

200

Read/Write

[1V]

747-021

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,255mm/s, Side1)

0~200

125

Read/Write

[1%]

747-022

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,255mm/s,Side1)

0~1500

1250

Read/Write

[1%]

747-023

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,255mm/s,Side1)

0~200

20

Read/Write

[1%]

747-024

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,255mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-025

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,255mm/s,Side1)

0~200

100

Read/Write

[1%]

747-026

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,255mm/s,Side1)

0~200

72

Read/Write

[1%]

747-027

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,255mm/s,Side1)

0~200

72

Read/Write

[1%]

747-028

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,255mm/s,Side1)

0~200

83

Read/Write

[1%]

747-029

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,255mm/s,Side1)

0~200

95

Read/Write

[1%]

747-030

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,255mm/s,Side1)

0~200

106

Read/Write

[1%]

747-031

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,255mm/s,Side1)

0~200

106

Read/Write

[1%]

747-032

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,255mm/s,Side1)

0~200

121

Read/Write

[1%]

747-033

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,255mm/s,Side1)

0~200

135

Read/Write

[1%]

747-034

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,255mm/s,Side1)

0~200

150

Read/Write

[1%]

747-035

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,255mm/s,Side1)

0~200

135

Read/Write

[1%]

747-036

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,255mm/s,Side2)

0~200

67

Read/Write

[1%]

747-037

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,255mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-038

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,255mm/s,Side2)

0~200

30

Read/Write

[1%]

747-039

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,255mm/s,Side2)

0~2500

2030

Read/Write

[1%]

747-040

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,255mm/s,Side2)

0~200

100

Read/Write

[1%]

747-041

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,255mm/s,Side2)

0~200

95

Read/Write

[1%]

747-042

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,255mm/s,Side2)

0~200

95

Read/Write

[1%]

747-043

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,255mm/s,Side2)

0~200

99

Read/Write

[1%]

747-044

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,255mm/s,Side2)

0~200

104

Read/Write

[1%]

747-045

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,255mm/s,Side2)

0~200

108

Read/Write

[1%]

747-046

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,255mm/s,Side2)

0~200

108

Read/Write

[1%]

747-047

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,255mm/s,Side2)

0~200

124

Read/Write

[1%]

747-048

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,255mm/s,Side2)

0~200

139

Read/Write

[1%]

747-049

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,255mm/s,Side2)

0~200

155

Read/Write

[1%]

747-050

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,255mm/s,Side2)

0~200

140

Read/Write

[1%]

747-051

2nd Transfer Regres. Equation Coef. AL (Plain S,FC,225mm/s,Side1)

0~200

125

Read/Write

[1%]

747-052

2nd Transfer Regres. Equation Coef. BL (Plain S,FC,225mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-053

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,225mm/s,Side1)

0~200

85

Read/Write

[1%]

747-054

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,225mm/s,Side1)

0~2500

1650

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-257

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-258

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

747-055

2nd Transfer Regres. Equation Coef. RH (Plain S,FC,225mm/s,Side1)

0~200

100

Read/Write

[1%]

747-056

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,225mm/s,Side1)

0~200

80

Read/Write

[1%]

747-057

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,225mm/s,Side1)

0~200

80

Read/Write

[1%]

747-058

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,225mm/s,Side1)

0~200

89

Read/Write

[1%]

747-059

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,225mm/s,Side1)

0~200

97

Read/Write

[1%]

747-060

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,225mm/s,Side1)

0~200

106

Read/Write

[1%]

747-061

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,225mm/s,Side1)

0~200

106

Read/Write

[1%]

747-062

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,225mm/s,Side1)

0~200

124

Read/Write

[1%]

747-063

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,225mm/s,Side1)

0~200

142

Read/Write

[1%]

747-064

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,225mm/s,Side1)

0~200

160

Read/Write

[1%]

747-065

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,225mm/s,Side1)

0~200

142

Read/Write

[1%]

747-066

2nd Transfer Regres. Equation Coef. AL (Plain S,FC,225mm/s,Side2)

0~200

67

Read/Write

[1%]

747-067

2nd Transfer Regres. Equation Coef. BL (Plain S,FC,225mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-068

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,225mm/s,Side2)

0~200

109

Read/Write

[1%]

747-069

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,225mm/s,Side2)

0~2500

1241

Read/Write

[1%]

747-070

2nd Transfer Regres. Equation Coef. RH (Plain S,FC,225mm/s,Side2)

0~200

100

Read/Write

[1%]

747-071

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,225mm/s,Side2)

0~200

92

Read/Write

[1%]

747-072

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,225mm/s,Side2)

0~200

92

Read/Write

[1%]

747-073

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,225mm/s,Side2)

0~200

98

Read/Write

[1%]

747-074

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,225mm/s,Side2)

0~200

104

Read/Write

[1%]

747-075

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,225mm/s,Side2)

0~200

110

Read/Write

[1%]

747-076

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,225mm/s,Side2)

0~200

110

Read/Write

[1%]

747-077

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,225mm/s,Side2)

0~200

128

Read/Write

[1%]

747-078

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,225mm/s,Side2)

0~200

147

Read/Write

[1%]

747-079

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,225mm/s,Side2)

0~200

165

Read/Write

[1%]

747-080

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,225mm/s,Side2)

0~200

150

Read/Write

[1%]

747-081

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,225mm/s,Side1)

0~200

125

Read/Write

[1%]

747-082

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,225mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-083

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,225mm/s,Side1)

0~200

20

Read/Write

[1%]

747-084

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,225mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-085

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,225mm/s,Side1)

0~200

100

Read/Write

[1%]

747-086

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,225mm/s,Side1)

0~200

65

Read/Write

[1%]

747-087

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,225mm/s,Side1)

0~200

65

Read/Write

[1%]

747-088

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,225mm/s,Side1)

0~200

75

Read/Write

[1%]

747-089

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,225mm/s,Side1)

0~200

85

Read/Write

[1%]

747-090

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,225mm/s,Side1)

0~200

95

Read/Write

[1%]

747-091

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,225mm/s,Side1)

0~200

95

Read/Write

[1%]

747-092

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,225mm/s,Side1)

0~200

109

Read/Write

[1%]

747-093

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,225mm/s,Side1)

0~200

122

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-094
747-095

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,225mm/s,Side1)

0~200

135

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,225mm/s,Side1)

0~200

122

Read/Write

747-096

[1%]

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,225mm/s,Side2)

0~200

67

Read/Write

[1%]

747-097

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,225mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-098

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,225mm/s,Side2)

0~200

30

Read/Write

[1%]

747-099

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,225mm/s,Side2)

0~2500

2030

Read/Write

[1%]

747-100

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,225mm/s,Side2)

0~200

100

Read/Write

[1%]

747-101

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,225mm/s,Side2)

0~200

90

Read/Write

[1%]

747-102

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,225mm/s,Side2)

0~200

90

Read/Write

[1%]

747-103

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,225mm/s,Side2)

0~200

94

Read/Write

[1%]

747-104

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,225mm/s,Side2)

0~200

98

Read/Write

[1%]

747-105

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,225mm/s,Side2)

0~200

103

Read/Write

[1%]

747-106

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,225mm/s,Side2)

0~200

103

Read/Write

[1%]

747-107

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,225mm/s,Side2)

0~200

117

Read/Write

[1%]

747-108

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,225mm/s,Side2)

0~200

132

Read/Write

[1%]

747-109

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,225mm/s,Side2)

0~200

147

Read/Write

[1%]

747-110

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,225mm/s,Side2)

0~200

133

Read/Write

[1%]

747-111

2nd Transfer Regres. Equation Coef. AL (Plain S,FC,200mm/s,Side1)

0~200

125

Read/Write

[1%]

PSW Display

747-112

2nd Transfer Regres. Equation Coef. BL (Plain S,FC,200mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-113

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,200mm/s,Side1)

0~200

61

Read/Write

[1%]

747-114

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,200mm/s,Side1)

0~2500

1892

Read/Write

[1%]

747-115

2nd Transfer Regres. Equation Coef. RH (Plain S,FC,200mm/s,Side1)

0~200

100

Read/Write

[1%]

747-116

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,200mm/s,Side1)

0~200

75

Read/Write

[1%]

747-117

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,200mm/s,Side1)

0~200

75

Read/Write

[1%]

747-118

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,200mm/s,Side1)

0~200

83

Read/Write

[1%]

747-119

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,200mm/s,Side1)

0~200

92

Read/Write

[1%]

747-120

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,200mm/s,Side1)

0~200

100

Read/Write

[1%]

747-121

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,200mm/s,Side1)

0~200

100

Read/Write

[1%]

747-122

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,200mm/s,Side1)

0~200

118

Read/Write

[1%]

747-123

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,200mm/s,Side1)

0~200

137

Read/Write

[1%]

747-124

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,200mm/s,Side1)

0~200

155

Read/Write

[1%]

747-125

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,200mm/s,Side1)

0~200

132

Read/Write

[1%]

747-126

2nd Transfer Regres. Equation Coef. AL (Plain S,FC,200mm/s,Side2)

0~200

67

Read/Write

[1%]

747-127

2nd Transfer Regres. Equation Coef. BL (Plain S,FC,200mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-128

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,200mm/s,Side2)

0~200

94

Read/Write

[1%]

747-129

2nd Transfer Regres. Equation Coef. AH (Plain S,FC,200mm/s,Side2)

0~2500

1391

Read/Write

[1%]

747-130

2nd Transfer Regres. Equation Coef. RH (Plain S,FC,200mm/s,Side2)

0~200

100

Read/Write

[1%]

747-131

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,200mm/s,Side2)

0~200

92

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-259

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-260

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

747-132

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,200mm/s,Side2)

0~200

92

Read/Write

[1%]

747-133

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,200mm/s,Side2)

0~200

100

Read/Write

[1%]

747-134

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,200mm/s,Side2)

0~200

109

Read/Write

[1%]

747-135

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,200mm/s,Side2)

0~200

117

Read/Write

[1%]

PSW Display

Setting
Range

Default

Read/Write

Description

747-136

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,200mm/s,Side2)

0~200

117

Read/Write

[1%]

747-137

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,200mm/s,Side2)

0~200

133

Read/Write

[1%]

747-138

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,200mm/s,Side2)

0~200

149

Read/Write

[1%]

747-139

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,200mm/s,Side2)

0~200

165

Read/Write

[1%]

747-140

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,200mm/s,Side2)

0~200

145

Read/Write

[1%]

747-141

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,200mm/s,Side1)

0~200

125

Read/Write

[1%]

747-142

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,200mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-143

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,200mm/s,Side1)

0~200

20

Read/Write

[1%]

747-144

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,200mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-145

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,200mm/s,Side1)

0~200

100

Read/Write

[1%]

747-146

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,200mm/s,Side1)

0~200

62

Read/Write

[1%]

747-147

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,200mm/s,Side1)

0~200

62

Read/Write

[1%]

747-148

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,200mm/s,Side1)

0~200

72

Read/Write

[1%]

747-149

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,200mm/s,Side1)

0~200

83

Read/Write

[1%]

747-150

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,200mm/s,Side1)

0~200

93

Read/Write

[1%]

747-151

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,200mm/s,Side1)

0~200

93

Read/Write

[1%]

747-152

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,200mm/s,Side1)

0~200

106

Read/Write

[1%]

747-153

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,200mm/s,Side1)

0~200

119

Read/Write

[1%]

747-154

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,200mm/s,Side1)

0~200

132

Read/Write

[1%]

747-155

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,200mm/s,Side1)

0~200

119

Read/Write

[1%]

747-156

2nd Transfer Regres. Equation Coef. AL (Plain S,BW,200mm/s,Side2)

0~200

67

Read/Write

[1%]

747-157

2nd Transfer Regres. Equation Coef. BL (Plain S,BW,200mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-158

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,200mm/s,Side2)

0~200

30

Read/Write

[1%]

747-159

2nd Transfer Regres. Equation Coef. AH (Plain S,BW,200mm/s,Side2)

0~2500

2030

Read/Write

[1%]

747-160

2nd Transfer Regres. Equation Coef. RH (Plain S,BW,200mm/s,Side2)

0~200

100

Read/Write

[1%]

747-161

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,200mm/s,Side2)

0~200

87

Read/Write

[1%]

747-162

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,200mm/s,Side2)

0~200

87

Read/Write

[1%]

747-163

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,200mm/s,Side2)

0~200

92

Read/Write

[1%]

747-164

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,200mm/s,Side2)

0~200

96

Read/Write

[1%]

747-165

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,200mm/s,Side2)

0~200

100

Read/Write

[1%]

747-166

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,200mm/s,Side2)

0~200

100

Read/Write

[1%]

747-167

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,200mm/s,Side2)

0~200

115

Read/Write

[1%]

747-168

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,200mm/s,Side2)

0~200

130

Read/Write

[1%]

747-169

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,200mm/s,Side2)

0~200

144

Read/Write

[1%]

747-170

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,200mm/s,Side2)

0~200

130

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-171
747-172

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,175mm/s,Side1)

0~200

67

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,175mm/s,Side1)

0~200

67

Read/Write

[1%]

747-173

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,175mm/s,Side1)

0~200

78

Read/Write

[1%]

747-174

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,175mm/s,Side1)

0~200

90

Read/Write

[1%]

747-175

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,175mm/s,Side1)

0~200

101

Read/Write

[1%]

747-176

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,175mm/s,Side1)

0~200

101

Read/Write

[1%]

747-177

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,175mm/s,Side1)

0~200

119

Read/Write

[1%]

747-178

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,175mm/s,Side1)

0~200

137

Read/Write

[1%]

747-179

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,175mm/s,Side1)

0~200

155

Read/Write

[1%]

747-180

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,175mm/s,Side1)

0~200

137

Read/Write

[1%]

747-181

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,175mm/s,Side2)

0~200

75

Read/Write

[1%]

747-182

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,175mm/s,Side2)

0~200

75

Read/Write

[1%]

747-183

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,175mm/s,Side2)

0~200

84

Read/Write

[1%]

747-184

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,175mm/s,Side2)

0~200

94

Read/Write

[1%]

747-185

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,175mm/s,Side2)

0~200

103

Read/Write

[1%]

747-186

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,175mm/s,Side2)

0~200

103

Read/Write

[1%]

747-187

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,175mm/s,Side2)

0~200

122

Read/Write

[1%]

747-188

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,175mm/s,Side2)

0~200

141

Read/Write

[1%]

747-189

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,175mm/s,Side2)

0~200

160

Read/Write

[1%]

747-190

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,175mm/s,Side2)

0~200

145

Read/Write

[1%]

747-191

2nd Transfer Regres. Equation Coef. AL (Thick 1S,FC,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-192

2nd Transfer Regres. Equation Coef. BL (Thick 1S,FC,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-193

2nd Transfer Regres. Equation Coef. AH (Thick 1S,FC,175mm/s,Side1)

0~200

51

Read/Write

[1%]

747-194

2nd Transfer Regres. Equation Coef. AH (Thick 1S,FC,175mm/s,Side1)

0~2500

1985

Read/Write

[1%]

747-195

2nd Transfer Regres. Equation Coef. RH (Thick 1S,FC,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-196

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,175mm/s,Side1)

0~200

105

Read/Write

[1%]

747-197

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,175mm/s,Side1)

0~200

105

Read/Write

[1%]

747-198

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,175mm/s,Side1)

0~200

112

Read/Write

[1%]

747-199

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,175mm/s,Side1)

0~200

118

Read/Write

[1%]

747-200

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-201

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-202

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,175mm/s,Side1)

0~255

136

Read/Write

[1%]

747-203

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,175mm/s,Side1)

0~200

146

Read/Write

[1%]

747-204

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,175mm/s,Side1)

0~200

157

Read/Write

[1%]

747-205

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,175mm/s,Side1)

0~200

140

Read/Write

[1%]

747-206

2nd Transfer Regres. Equation Coef. AL (Thick 1S,FC,175mm/s,Side2)

0~200

67

Read/Write

[1%]

747-207

2nd Transfer Regres. Equation Coef. BL (Thick 1S,FC,175mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-208

2nd Transfer Regres. Equation Coef. AH (Thick 1S,FC,175mm/s,Side2)

0~200

73

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-261

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-262

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

747-209

2nd Transfer Regres. Equation Coef. AH (Thick 1S,FC,175mm/s,Side2)

0~2500

1605

Read/Write

[1%]

747-210

2nd Transfer Regres. Equation Coef. RH (Thick 1S,FC,175mm/s,Side2)

0~200

100

Read/Write

[1%]

747-211

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,175mm/s,Side2)

0~200

107

Read/Write

[1%]

747-212

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,175mm/s,Side2)

0~200

107

Read/Write

[1%]

747-213

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,175mm/s,Side2)

0~200

114

Read/Write

[1%]

747-214

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,175mm/s,Side2)

0~200

120

Read/Write

[1%]

747-215

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,175mm/s,Side2)

0~200

127

Read/Write

[1%]

747-216

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,175mm/s,Side2)

0~200

127

Read/Write

[1%]

747-217

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,175mm/s,Side2)

0~200

140

Read/Write

[1%]

747-218

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,175mm/s,Side2)

0~200

152

Read/Write

[1%]

747-219

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,175mm/s,Side2)

0~200

165

Read/Write

[1%]

747-220

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,175mm/s,Side2)

0~200

150

Read/Write

[1%]

747-221

2nd Transfer Regres. Equation Coef. AL (Coated 1,FC,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-222

2nd Transfer Regres. Equation Coef. BL (Coated 1,FC,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-223

2nd Transfer Regres. Equation Coef. AH (Coated 1,FC,175mm/s,Side1)

0~200

30

Read/Write

[1%]

747-224

2nd Transfer Regres. Equation Coef. AH (Coated 1,FC,175mm/s,Side1)

0~2500

2203

Read/Write

[1%]

747-225

2nd Transfer Regres. Equation Coef. RH (Coated 1,FC,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-226

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,175mm/s,Side1)

0~200

80

Read/Write

[1%]

747-227

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,175mm/s,Side1)

0~200

80

Read/Write

[1%]

747-228

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,175mm/s,Side1)

0~200

92

Read/Write

[1%]

747-229

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,175mm/s,Side1)

0~200

103

Read/Write

[1%]

747-230

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,175mm/s,Side1)

0~200

115

Read/Write

[1%]

747-231

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,175mm/s,Side1)

0~200

115

Read/Write

[1%]

747-232

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,175mm/s,Side1)

0~200

134

Read/Write

[1%]

747-233

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,175mm/s,Side1)

0~200

154

Read/Write

[1%]

747-234

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,175mm/s,Side1)

0~200

173

Read/Write

[1%]

747-235

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,175mm/s,Side1)

0~200

145

Read/Write

[1%]

747-236

2nd Transfer Regres. Equation Coef. AL (Coated 1,FC,175mm/s,Side2)

0~200

67

Read/Write

[1%]

747-237

2nd Transfer Regres. Equation Coef. BL (Coated 1,FC,175mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-238

2nd Transfer Regres. Equation Coef. AH (Coated 1,FC,175mm/s,Side2)

0~200

77

Read/Write

[1%]

747-239

2nd Transfer Regres. Equation Coef. AH (Coated 1,FC,175mm/s,Side2)

0~2500

1556

Read/Write

[1%]

747-240

2nd Transfer Regres. Equation Coef. RH (Coated 1,FC,175mm/s,Side2)

0~200

100

Read/Write

[1%]

747-241

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,175mm/s,Side2)

0~200

98

Read/Write

[1%]

747-242

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,175mm/s,Side2)

0~200

98

Read/Write

[1%]

747-243

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,175mm/s,Side2)

0~200

105

Read/Write

[1%]

747-244

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,175mm/s,Side2)

0~200

113

Read/Write

[1%]

747-245

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,175mm/s,Side2)

0~200

120

Read/Write

[1%]

747-246

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,175mm/s,Side2)

0~200

120

Read/Write

[1%]

747-247

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,175mm/s,Side2)

0~200

136

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

747-248

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,175mm/s,Side2)

0~200

151

Read/Write

[1%]

747-249

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,175mm/s,Side2)

0~200

167

Read/Write

[1%]

PSW Display

Setting
Range

Default

Read/Write

Description

747-250

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,175mm/s,Side2)

0~200

155

Read/Write

[1%]

747-251

2nd Transfer Regres. Equation Coef. AL (Label, FC,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-252

2nd Transfer Regres. Equation Coef. BL (Label, FC,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-253

2nd Transfer Regres. Equation Coef. AH (Label, FC,175mm/s,Side1)

0~200

51

Read/Write

[1%]

747-254

2nd Transfer Regres. Equation Coef. AH (Label, FC,175mm/s,Side1)

0~2500

1985

Read/Write

[1%]

747-255

2nd Transfer Regres. Equation Coef. RH (Label, FC,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-256

2nd Transfer Regres. Equation Coef. P1 (Label, FC,175mm/s,Side1)

0~200

95

Read/Write

[1%]

747-257

2nd Transfer Regres. Equation Coef. P2 (Label, FC,175mm/s,Side1)

0~200

95

Read/Write

[1%]

747-258

2nd Transfer Regres. Equation Coef. P3 (Label, FC,175mm/s,Side1)

0~200

104

Read/Write

[1%]

747-259

2nd Transfer Regres. Equation Coef. P4 (Label, FC,175mm/s,Side1)

0~200

114

Read/Write

[1%]

747-260

2nd Transfer Regres. Equation Coef. P5 (Label, FC,175mm/s,Side1)

0~200

123

Read/Write

[1%]

747-261

2nd Transfer Regres. Equation Coef. P6 (Label, FC,175mm/s,Side1)

0~200

123

Read/Write

[1%]

747-262

2nd Transfer Regres. Equation Coef. P7 (Label, FC,175mm/s,Side1)

0~200

136

Read/Write

[1%]

747-263

2nd Transfer Regres. Equation Coef. P8 (Label, FC,175mm/s,Side1)

0~200

148

Read/Write

[1%]

747-264

2nd Transfer Regres. Equation Coef. P9 (Label, FC,175mm/s,Side1)

0~200

161

Read/Write

[1%]

747-265

2nd Transfer Regres. Equation Coef. P10 (Label, FC,175mm/s,Side1)

0~200

150

Read/Write

[1%]

747-266

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,175mm/s,Side1)

0~200

60

Read/Write

[1%]

747-267

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,175mm/s,Side1)

0~200

60

Read/Write

[1%]

747-268

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,175mm/s,Side1)

0~200

71

Read/Write

[1%]

747-269

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,175mm/s,Side1)

0~200

81

Read/Write

[1%]

747-270

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,175mm/s,Side1)

0~200

91

Read/Write

[1%]

747-271

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,175mm/s,Side1)

0~200

91

Read/Write

[1%]

747-272

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,175mm/s,Side1)

0~200

104

Read/Write

[1%]

747-273

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,175mm/s,Side1)

0~200

117

Read/Write

[1%]

747-274

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,175mm/s,Side1)

0~200

131

Read/Write

[1%]

747-275

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,175mm/s,Side1)

0~200

117

Read/Write

[1%]

747-276

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,175mm/s,Side2)

0~200

81

Read/Write

[1%]

747-277

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,175mm/s,Side2)

0~200

81

Read/Write

[1%]

747-278

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,175mm/s,Side2)

0~200

85

Read/Write

[1%]

747-279

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,175mm/s,Side2)

0~200

89

Read/Write

[1%]

747-280

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,175mm/s,Side2)

0~200

93

Read/Write

[1%]

747-281

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,175mm/s,Side2)

0~200

93

Read/Write

[1%]

747-282

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,175mm/s,Side2)

0~200

107

Read/Write

[1%]

747-283

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,175mm/s,Side2)

0~200

121

Read/Write

[1%]

747-284

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,175mm/s,Side2)

0~200

135

Read/Write

[1%]

747-285

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,175mm/s,Side2)

0~200

122

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-263

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-264

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

747-286

2nd Transfer Regres. Equation Coef. AL (Thick 1S,BW,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-287

2nd Transfer Regres. Equation Coef. BL (Thick 1S,BW,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-288

2nd Transfer Regres. Equation Coef. AH (Thick 1S,BW,175mm/s,Side1)

0~200

20

Read/Write

[1%]

747-289

2nd Transfer Regres. Equation Coef. AH (Thick 1S,BW,175mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-290

2nd Transfer Regres. Equation Coef. RH (Thick 1S,BW,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-291

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,BW,175mm/s,Side1)

0~200

72

Read/Write

[1%]

747-292

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,BW,175mm/s,Side1)

0~200

72

Read/Write

[1%]

747-293

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,BW,175mm/s,Side1)

0~200

78

Read/Write

[1%]

747-294

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,BW,175mm/s,Side1)

0~200

85

Read/Write

[1%]

747-295

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,BW,175mm/s,Side1)

0~200

91

Read/Write

[1%]

747-296

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,BW,175mm/s,Side1)

0~200

91

Read/Write

[1%]

747-297

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,BW,175mm/s,Side1)

0~200

109

Read/Write

[1%]

747-298

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,BW,175mm/s,Side1)

0~200

127

Read/Write

[1%]

747-299

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,BW,175mm/s,Side1)

0~200

145

Read/Write

[1%]

747-300

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,BW,175mm/s,Side1)

0~200

124

Read/Write

[1%]

747-301

2nd Transfer Regres. Equation Coef. AL (Thick 1S,BW,175mm/s,Side2)

0~200

67

Read/Write

[1%]

747-302

2nd Transfer Regres. Equation Coef. BL (Thick 1S,BW,175mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-303

2nd Transfer Regres. Equation Coef. AH (Thick 1S,BW,175mm/s,Side2)

0~200

30

Read/Write

[1%]

747-304

2nd Transfer Regres. Equation Coef. AH (Thick 1S,BW,175mm/s,Side2)

0~2500

2030

Read/Write

[1%]

747-305

2nd Transfer Regres. Equation Coef. RH (Thick 1S,BW,175mm/s,Side2)

0~200

100

Read/Write

[1%]

747-306

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,BW,175mm/s,Side2)

0~200

97

Read/Write

[1%]

747-307

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,BW,175mm/s,Side2)

0~200

97

Read/Write

[1%]

747-308

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,BW,175mm/s,Side2)

0~200

97

Read/Write

[1%]

747-309

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,BW,175mm/s,Side2)

0~200

98

Read/Write

[1%]

747-310

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,BW,175mm/s,Side2)

0~200

98

Read/Write

[1%]

747-311

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,BW,175mm/s,Side2)

0~200

98

Read/Write

[1%]

747-312

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,BW,175mm/s,Side2)

0~200

120

Read/Write

[1%]

747-313

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,BW,175mm/s,Side2)

0~200

143

Read/Write

[1%]

747-314

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,BW,175mm/s,Side2)

0~200

165

Read/Write

[1%]

747-315

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,BW,175mm/s,Side2)

0~200

128

Read/Write

[1%]

747-316

2nd Transfer Regres. Equation Coef. AL (Coated 1,BW,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-317

2nd Transfer Regres. Equation Coef. BL (Coated 1,BW,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-318

2nd Transfer Regres. Equation Coef. AH (Coated 1,BW,175mm/s,Side1)

0~200

20

Read/Write

[1%]

747-319

2nd Transfer Regres. Equation Coef. AH (Coated 1,BW,175mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-320

2nd Transfer Regres. Equation Coef. RH (Coated 1,BW,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-321

2nd Transfer Regres. Equation Coef. P1 (Coated 1,BW,175mm/s,Side1)

0~200

45

Read/Write

[1%]

747-322

2nd Transfer Regres. Equation Coef. P2 (Coated 1,BW,175mm/s,Side1)

0~200

45

Read/Write

[1%]

747-323

2nd Transfer Regres. Equation Coef. P3 (Coated 1,BW,175mm/s,Side1)

0~200

65

Read/Write

[1%]

747-324

2nd Transfer Regres. Equation Coef. P4 (Coated 1,BW,175mm/s,Side1)

0~200

84

Read/Write

[1%]

PSW Display

Setting
Range

Default

Read/Write

Description

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-325
747-326

2nd Transfer Regres. Equation Coef. P5 (Coated 1,BW,175mm/s,Side1)

0~200

104

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P6 (Coated 1,BW,175mm/s,Side1)

0~200

104

Read/Write

[1%]

747-327

2nd Transfer Regres. Equation Coef. P7 (Coated 1,BW,175mm/s,Side1)

0~200

119

Read/Write

[1%]

747-328

2nd Transfer Regres. Equation Coef. P8 (Coated 1,BW,175mm/s,Side1)

0~200

135

Read/Write

[1%]

PSW Display

747-329

2nd Transfer Regres. Equation Coef. P9 (Coated 1,BW,175mm/s,Side1)

0~200

151

Read/Write

[1%]

747-330

2nd Transfer Regres. Equation Coef. P10 (Coated 1,BW,175mm/s,Side1)

0~200

117

Read/Write

[1%]

747-331

2nd Transfer Regres. Equation Coef. AL (Coated 1,BW,175mm/s,Side2)

0~200

67

Read/Write

[1%]

747-332

2nd Transfer Regres. Equation Coef. BL (Coated 1,BW,175mm/s,Side2)

0~2500

1660

Read/Write

[1%]

747-333

2nd Transfer Regres. Equation Coef. AH (Coated 1,BW,175mm/s,Side2)

0~200

30

Read/Write

[1%]

747-334

2nd Transfer Regres. Equation Coef. AH (Coated 1,BW,175mm/s,Side2)

0~2500

2030

Read/Write

[1%]

747-335

2nd Transfer Regres. Equation Coef. RH (Coated 1,BW,175mm/s,Side2)

0~200

100

Read/Write

[1%]

747-336

2nd Transfer Regres. Equation Coef. P1 (Coated 1,BW,175mm/s,Side2)

0~200

53

Read/Write

[1%]

747-337

2nd Transfer Regres. Equation Coef. P2 (Coated 1,BW,175mm/s,Side2)

0~200

53

Read/Write

[1%]

747-338

2nd Transfer Regres. Equation Coef. P3 (Coated 1,BW,175mm/s,Side2)

0~200

67

Read/Write

[1%]

747-339

2nd Transfer Regres. Equation Coef. P4 (Coated 1,BW,175mm/s,Side2)

0~200

80

Read/Write

[1%]

747-340

2nd Transfer Regres. Equation Coef. P5 (Coated 1,BW,175mm/s,Side2)

0~200

93

Read/Write

[1%]

747-341

2nd Transfer Regres. Equation Coef. P6 (Coated 1,BW,175mm/s,Side2)

0~200

93

Read/Write

[1%]

747-342

2nd Transfer Regres. Equation Coef. P7 (Coated 1,BW,175mm/s,Side2)

0~200

112

Read/Write

[1%]

747-343

2nd Transfer Regres. Equation Coef. P8 (Coated 1,BW,175mm/s,Side2)

0~200

132

Read/Write

[1%]

747-344

2nd Transfer Regres. Equation Coef. P9 (Coated 1,BW,175mm/s,Side2)

0~200

151

Read/Write

[1%]

747-345

2nd Transfer Regres. Equation Coef. P10 (Coated 1,BW,175mm/s,Side2)

0~200

128

Read/Write

[1%]

747-346

2nd Transfer Regres. Equation Coef. AL (Label, BW,175mm/s,Side1)

0~200

125

Read/Write

[1%]

747-347

2nd Transfer Regres. Equation Coef. BL (Label, BW,175mm/s,Side1)

0~2500

1250

Read/Write

[1%]

747-348

2nd Transfer Regres. Equation Coef. AH (Label, BW,175mm/s,Side1)

0~200

20

Read/Write

[1%]

747-349

2nd Transfer Regres. Equation Coef. AH (Label, BW,175mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-350

2nd Transfer Regres. Equation Coef. RH (Label, BW,175mm/s,Side1)

0~200

100

Read/Write

[1%]

747-351

2nd Transfer Regres. Equation Coef. P1 (Label, BW,175mm/s,Side1)

0~200

86

Read/Write

[1%]

747-352

2nd Transfer Regres. Equation Coef. P2 (Label, BW,175mm/s,Side1)

0~200

86

Read/Write

[1%]

747-353

2nd Transfer Regres. Equation Coef. P3 (Label, BW,175mm/s,Side1)

0~200

94

Read/Write

[1%]

747-354

2nd Transfer Regres. Equation Coef. P4 (Label, BW,175mm/s,Side1)

0~200

102

Read/Write

[1%]

747-355

2nd Transfer Regres. Equation Coef. P5 (Label, BW,175mm/s,Side1)

0~200

111

Read/Write

[1%]

747-356

2nd Transfer Regres. Equation Coef. P6 (Label, BW,175mm/s,Side1)

0~200

111

Read/Write

[1%]

747-357

2nd Transfer Regres. Equation Coef. P7 (Label, BW,175mm/s,Side1)

0~200

122

Read/Write

[1%]

747-358

2nd Transfer Regres. Equation Coef. P8 (Label, BW,175mm/s,Side1)

0~200

134

Read/Write

[1%]

747-359

2nd Transfer Regres. Equation Coef. P9 (Label, BW,175mm/s,Side1)

0~200

145

Read/Write

[1%]

747-360

2nd Transfer Regres. Equation Coef. P10 (Label, BW,175mm/s,Side1)

0~200

135

Read/Write

[1%]

747-361

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,121mm/s,Side1)

0~200

58

Read/Write

[1%]

747-362

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,121mm/s,Side1)

0~200

58

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-265

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-266

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

747-363

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,121mm/s,Side1)

0~200

69

Read/Write

[1%]

747-364

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,121mm/s,Side1)

0~200

79

Read/Write

[1%]

747-365

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,121mm/s,Side1)

0~200

90

Read/Write

[1%]

747-366

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,121mm/s,Side1)

0~200

90

Read/Write

[1%]

747-367

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,121mm/s,Side1)

0~200

105

Read/Write

[1%]

747-368

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-369

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,121mm/s,Side1)

0~200

135

Read/Write

[1%]

747-370

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,121mm/s,Side1)

0~200

114

Read/Write

[1%]

747-371

2nd Transfer Regres. Equation Coef. P1 (Plain S,FC,121mm/s,Side2)

0~200

70

Read/Write

[1%]

747-372

2nd Transfer Regres. Equation Coef. P2 (Plain S,FC,121mm/s,Side2)

0~200

70

Read/Write

[1%]

747-373

2nd Transfer Regres. Equation Coef. P3 (Plain S,FC,121mm/s,Side2)

0~200

79

Read/Write

[1%]

747-374

2nd Transfer Regres. Equation Coef. P4 (Plain S,FC,121mm/s,Side2)

0~200

89

Read/Write

[1%]

747-375

2nd Transfer Regres. Equation Coef. P5 (Plain S,FC,121mm/s,Side2)

0~200

98

Read/Write

[1%]

747-376

2nd Transfer Regres. Equation Coef. P6 (Plain S,FC,121mm/s,Side2)

0~200

98

Read/Write

[1%]

747-377

2nd Transfer Regres. Equation Coef. P7 (Plain S,FC,121mm/s,Side2)

0~200

114

Read/Write

[1%]

747-378

2nd Transfer Regres. Equation Coef. P8 (Plain S,FC,121mm/s,Side2)

0~200

129

Read/Write

[1%]

747-379

2nd Transfer Regres. Equation Coef. P9 (Plain S,FC,121mm/s,Side2)

0~200

145

Read/Write

[1%]

747-380

2nd Transfer Regres. Equation Coef. P10 (Plain S,FC,121mm/s,Side2)

0~200

130

Read/Write

[1%]

747-381

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-382

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-383

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,121mm/s,Side1)

0~200

106

Read/Write

[1%]

747-384

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,121mm/s,Side1)

0~200

111

Read/Write

[1%]

747-385

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,121mm/s,Side1)

0~200

117

Read/Write

[1%]

747-386

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,121mm/s,Side1)

0~200

117

Read/Write

[1%]

747-387

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,121mm/s,Side1)

0~200

130

Read/Write

[1%]

747-388

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,121mm/s,Side1)

0~200

142

Read/Write

[1%]

747-389

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,121mm/s,Side1)

0~200

155

Read/Write

[1%]

747-390

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-391

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-392

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-393

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-394

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-395

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,121mm/s,Side2)

0~200

105

Read/Write

[1%]

747-396

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,121mm/s,Side2)

0~200

105

Read/Write

[1%]

747-397

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,121mm/s,Side2)

0~200

114

Read/Write

[1%]

747-398

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,121mm/s,Side2)

0~200

123

Read/Write

[1%]
[1%]

747-399

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,121mm/s,Side2)

0~200

132

Read/Write

747-400

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,121mm/s,Side2)

0~200

120

Read/Write

[1%]

747-401

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,121mm/s,Side1)

0~200

83

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-402
747-403

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,121mm/s,Side1)

0~200

83

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-404

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,121mm/s,Side1)

0~200

102

Read/Write

[1%]

747-405

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,121mm/s,Side1)

0~200

111

Read/Write

[1%]

747-406

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,121mm/s,Side1)

0~200

111

Read/Write

[1%]

747-407

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,121mm/s,Side1)

0~200

129

Read/Write

[1%]

747-408

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,121mm/s,Side1)

0~200

147

Read/Write

[1%]

747-409

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,121mm/s,Side1)

0~200

165

Read/Write

[1%]

747-410

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-411

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,121mm/s,Side2)

0~200

68

Read/Write

[1%]

747-412

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,121mm/s,Side2)

0~200

68

Read/Write

[1%]

747-413

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,121mm/s,Side2)

0~200

75

Read/Write

[1%]

747-414

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,121mm/s,Side2)

0~200

83

Read/Write

[1%]

747-415

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-416

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-417

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,121mm/s,Side2)

0~200

108

Read/Write

[1%]

747-418

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,121mm/s,Side2)

0~200

127

Read/Write

[1%]

747-419

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,121mm/s,Side2)

0~200

145

Read/Write

[1%]

747-420

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,121mm/s,Side2)

0~200

130

Read/Write

[1%]

747-421

2nd Transfer Regres. Equation Coef. P1 (Label, FC,121mm/s,Side1)

0~200

82

Read/Write

[1%]

747-422

2nd Transfer Regres. Equation Coef. P2 (Label, FC,121mm/s,Side1)

0~200

82

Read/Write

[1%]

747-423

2nd Transfer Regres. Equation Coef. P3 (Label, FC,121mm/s,Side1)

0~200

89

Read/Write

[1%]

747-424

2nd Transfer Regres. Equation Coef. P4 (Label, FC,121mm/s,Side1)

0~200

97

Read/Write

[1%]

747-425

2nd Transfer Regres. Equation Coef. P5 (Label, FC,121mm/s,Side1)

0~200

104

Read/Write

[1%]

747-426

2nd Transfer Regres. Equation Coef. P6 (Label, FC,121mm/s,Side1)

0~200

104

Read/Write

[1%]

747-427

2nd Transfer Regres. Equation Coef. P7 (Label, FC,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-428

2nd Transfer Regres. Equation Coef. P8 (Label, FC,121mm/s,Side1)

0~200

121

Read/Write

[1%]

747-429

2nd Transfer Regres. Equation Coef. P9 (Label, FC,121mm/s,Side1)

0~200

130

Read/Write

[1%]

747-430

2nd Transfer Regres. Equation Coef. P10 (Label, FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-431

2nd Transfer Regres. Equation Coef. AL (Thick 2S,FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-432

2nd Transfer Regres. Equation Coef. BL (Thick 2S,FC,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-433

2nd Transfer Regres. Equation Coef. AH (Thick 2S,FC,121mm/s,Side1)

0~200

44

Read/Write

[1%]

747-434

2nd Transfer Regres. Equation Coef. AH (Thick 2S,FC,121mm/s,Side1)

0~2500

1663

Read/Write

[1%]

747-435

2nd Transfer Regres. Equation Coef. RH (Thick 2S,FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-436

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-437

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-438

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,FC,121mm/s,Side1)

0~200

127

Read/Write

[1%]

747-439

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,FC,121mm/s,Side1)

0~200

133

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-267

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-268

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-440
747-441

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-442

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

747-443

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,FC,121mm/s,Side1)

0~200

159

Read/Write

[1%]

747-444

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,FC,121mm/s,Side1)

0~200

169

Read/Write

[1%]

747-445

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

747-446

2nd Transfer Regres. Equation Coef. AL (Thick 2S,FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

PSW Display

747-447

2nd Transfer Regres. Equation Coef. BL (Thick 2S,FC,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-448

2nd Transfer Regres. Equation Coef. AH (Thick 2S,FC,121mm/s,Side2)

0~200

68

Read/Write

[1%]

747-449

2nd Transfer Regres. Equation Coef. AH (Thick 2S,FC,121mm/s,Side2)

0~2500

1924

Read/Write

[1%]

747-450

2nd Transfer Regres. Equation Coef. RH (Thick 2S,FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-451

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-452

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-453

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-454

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,FC,121mm/s,Side2)

0~200

105

Read/Write

[1%]

747-455

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-456

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-457

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,FC,121mm/s,Side2)

0~200

118

Read/Write

[1%]

747-458

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,FC,121mm/s,Side2)

0~200

127

Read/Write

[1%]

747-459

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,FC,121mm/s,Side2)

0~200

135

Read/Write

[1%]

747-460

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,FC,121mm/s,Side2)

0~200

132

Read/Write

[1%]

747-461

2nd Transfer Regres. Equation Coef. AL (Coated 2,FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-462

2nd Transfer Regres. Equation Coef. BL (Coated 2,FC,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-463

2nd Transfer Regres. Equation Coef. AH (Coated 2,FC,121mm/s,Side1)

0~200

20

Read/Write

[1%]

747-464

2nd Transfer Regres. Equation Coef. AH (Coated 2,FC,121mm/s,Side1)

0~2500

1900

Read/Write

[1%]

747-465

2nd Transfer Regres. Equation Coef. RH (Coated 2,FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-466

2nd Transfer Regres. Equation Coef. P1 (Coated 2,FC,121mm/s,Side1)

0~200

90

Read/Write

[1%]

747-467

2nd Transfer Regres. Equation Coef. P2 (Coated 2,FC,121mm/s,Side1)

0~200

90

Read/Write

[1%]

747-468

2nd Transfer Regres. Equation Coef. P3 (Coated 2,FC,121mm/s,Side1)

0~200

97

Read/Write

[1%]

747-469

2nd Transfer Regres. Equation Coef. P4 (Coated 2,FC,121mm/s,Side1)

0~200

103

Read/Write

[1%]

747-470

2nd Transfer Regres. Equation Coef. P5 (Coated 2,FC,121mm/s,Side1)

0~200

110

Read/Write

[1%]

747-471

2nd Transfer Regres. Equation Coef. P6 (Coated 2,FC,121mm/s,Side1)

0~200

110

Read/Write

[1%]

747-472

2nd Transfer Regres. Equation Coef. P7 (Coated 2,FC,121mm/s,Side1)

0~200

128

Read/Write

[1%]

747-473

2nd Transfer Regres. Equation Coef. P8 (Coated 2,FC,121mm/s,Side1)

0~200

147

Read/Write

[1%]

747-474

2nd Transfer Regres. Equation Coef. P9 (Coated 2,FC,121mm/s,Side1)

0~200

165

Read/Write

[1%]

747-475

2nd Transfer Regres. Equation Coef. P10 (Coated 2,FC,121mm/s,Side1)

0~200

131

Read/Write

[1%]

747-476

2nd Transfer Regres. Equation Coef. AL (Coated 2,FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-477

2nd Transfer Regres. Equation Coef. BL (Coated 2,FC,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-478

2nd Transfer Regres. Equation Coef. AH (Coated 2,FC,121mm/s,Side2)

0~200

30

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

747-479

2nd Transfer Regres. Equation Coef. AH (Coated 2,FC,121mm/s,Side2)

0~2500

2300

Read/Write

[1%]

747-480

2nd Transfer Regres. Equation Coef. RH (Coated 2,FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-481

2nd Transfer Regres. Equation Coef. P1 (Coated 2,FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-482

2nd Transfer Regres. Equation Coef. P2 (Coated 2,FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-483

2nd Transfer Regres. Equation Coef. P3 (Coated 2,FC,121mm/s,Side2)

0~200

70

Read/Write

[1%]

747-484

2nd Transfer Regres. Equation Coef. P4 (Coated 2,FC,121mm/s,Side2)

0~200

80

Read/Write

[1%]

747-485

2nd Transfer Regres. Equation Coef. P5 (Coated 2,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-486

2nd Transfer Regres. Equation Coef. P6 (Coated 2,FC,121mm/s,Side2)

0~200

90

Read/Write

[1%]

747-487

2nd Transfer Regres. Equation Coef. P7 (Coated 2,FC,121mm/s,Side2)

0~200

102

Read/Write

[1%]

747-488

2nd Transfer Regres. Equation Coef. P8 (Coated 2,FC,121mm/s,Side2)

0~200

113

Read/Write

[1%]

747-489

2nd Transfer Regres. Equation Coef. P9 (Coated 2,FC,121mm/s,Side2)

0~200

125

Read/Write

[1%]

747-490

2nd Transfer Regres. Equation Coef. P10 (Coated 2,FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-491

2nd Transfer Regres. Equation Coef. AL (OHP,FC,121mm/s,Side1)

0~200

60

Read/Write

[1%]

747-492

2nd Transfer Regres. Equation Coef. BL (OHP,FC,121mm/s,Side1)

0~2500

2000

Read/Write

[1%]

747-493

2nd Transfer Regres. Equation Coef. AH (OHP,FC,121mm/s,Side1)

0~200

30

Read/Write

[1%]

747-494

2nd Transfer Regres. Equation Coef. AH (OHP,FC,121mm/s,Side1)

0~2500

2300

Read/Write

[1%]

747-495

2nd Transfer Regres. Equation Coef. RH (OHP,FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-496

2nd Transfer Regres. Equation Coef. P1 (OHP,FC,121mm/s,Side1)

0~200

119

Read/Write

[1%]

747-497

2nd Transfer Regres. Equation Coef. P2 (OHP,FC,121mm/s,Side1)

0~200

119

Read/Write

[1%]

747-498

2nd Transfer Regres. Equation Coef. P3 (OHP,FC,121mm/s,Side1)

0~200

121

Read/Write

[1%]

747-499

2nd Transfer Regres. Equation Coef. P4 (OHP,FC,121mm/s,Side1)

0~200

122

Read/Write

[1%]

747-500

2nd Transfer Regres. Equation Coef. P5 (OHP,FC,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-501

2nd Transfer Regres. Equation Coef. P6 (OHP,FC,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-502

2nd Transfer Regres. Equation Coef. P7 (OHP,FC,121mm/s,Side1)

0~200

131

Read/Write

[1%]

747-503

2nd Transfer Regres. Equation Coef. P8 (OHP,FC,121mm/s,Side1)

0~200

138

Read/Write

[1%]

747-504

2nd Transfer Regres. Equation Coef. P9 (OHP,FC,121mm/s,Side1)

0~200

145

Read/Write

[1%]

747-505

2nd Transfer Regres. Equation Coef. P10 (OHP,FC,121mm/s,Side1)

0~200

135

Read/Write

[1%]

747-506

2nd Transfer Regres. Equation Coef. AL (Postcard., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-507

2nd Transfer Regres. Equation Coef. BL (Postcard., FC,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-508

2nd Transfer Regres. Equation Coef. AH (Postcard., FC,121mm/s,Side1)

0~200

44

Read/Write

[1%]

747-509

2nd Transfer Regres. Equation Coef. AH (Postcard., FC,121mm/s,Side1)

0~2500

1663

Read/Write

[1%]

747-510

2nd Transfer Regres. Equation Coef. RH (Postcard., FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-511

2nd Transfer Regres. Equation Coef. P1 (Postcard., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-512

2nd Transfer Regres. Equation Coef. P2 (Postcard., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-513

2nd Transfer Regres. Equation Coef. P3 (Postcard., FC,121mm/s,Side1)

0~200

127

Read/Write

[1%]

747-514

2nd Transfer Regres. Equation Coef. P4 (Postcard., FC,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-515

2nd Transfer Regres. Equation Coef. P5 (Postcard., FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-516

2nd Transfer Regres. Equation Coef. P6 (Postcard., FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-269

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-270

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-517
747-518

2nd Transfer Regres. Equation Coef. P7 (Postcard., FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P8 (Postcard., FC,121mm/s,Side1)

0~200

159

Read/Write

[1%]

747-519

2nd Transfer Regres. Equation Coef. P9 (Postcard., FC,121mm/s,Side1)

0~200

169

Read/Write

[1%]

747-520

2nd Transfer Regres. Equation Coef. P10 (Postcard., FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

747-521

2nd Transfer Regres. Equation Coef. AL (Postcard., FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-522

2nd Transfer Regres. Equation Coef. BL (Postcard., FC,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-523

2nd Transfer Regres. Equation Coef. AH (Postcard., FC,121mm/s,Side2)

0~200

68

Read/Write

[1%]

747-524

2nd Transfer Regres. Equation Coef. AH (Postcard., FC,121mm/s,Side2)

0~2500

1924

Read/Write

[1%]

747-525

2nd Transfer Regres. Equation Coef. RH (Postcard., FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-526

2nd Transfer Regres. Equation Coef. P1 (Postcard., FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-527

2nd Transfer Regres. Equation Coef. P2 (Postcard., FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-528

2nd Transfer Regres. Equation Coef. P3 (Postcard., FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

PSW Display

747-529

2nd Transfer Regres. Equation Coef. P4 (Postcard., FC,121mm/s,Side2)

0~200

105

Read/Write

[1%]

747-530

2nd Transfer Regres. Equation Coef. P5 (Postcard., FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-531

2nd Transfer Regres. Equation Coef. P6 (Postcard., FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-532

2nd Transfer Regres. Equation Coef. P7 (Postcard., FC,121mm/s,Side2)

0~200

118

Read/Write

[1%]

747-533

2nd Transfer Regres. Equation Coef. P8 (Postcard., FC,121mm/s,Side2)

0~200

127

Read/Write

[1%]

747-534

2nd Transfer Regres. Equation Coef. P9 (Postcard., FC,121mm/s,Side2)

0~200

135

Read/Write

[1%]

747-535

2nd Transfer Regres. Equation Coef. P10 (Postcard., FC,121mm/s,Side2)

0~200

132

Read/Write

[1%]

747-536

2nd Transfer Regres. Equation Coef. AL (Env., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-537

2nd Transfer Regres. Equation Coef. BL (Env., FC,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-538

2nd Transfer Regres. Equation Coef. AH (Env., FC,121mm/s,Side1)

0~200

44

Read/Write

[1%]

747-539

2nd Transfer Regres. Equation Coef. AH (Env., FC,121mm/s,Side1)

0~2500

1663

Read/Write

[1%]

747-540

2nd Transfer Regres. Equation Coef. RH (Env., FC,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-541

2nd Transfer Regres. Equation Coef. P1 (Env., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-542

2nd Transfer Regres. Equation Coef. P2 (Env., FC,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-543

2nd Transfer Regres. Equation Coef. P3 (Env., FC,121mm/s,Side1)

0~200

127

Read/Write

[1%]

747-544

2nd Transfer Regres. Equation Coef. P4 (Env., FC,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-545

2nd Transfer Regres. Equation Coef. P5 (Env., FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-546

2nd Transfer Regres. Equation Coef. P6 (Env., FC,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-547

2nd Transfer Regres. Equation Coef. P7 (Env., FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

747-548

2nd Transfer Regres. Equation Coef. P8 (Env., FC,121mm/s,Side1)

0~200

159

Read/Write

[1%]

747-549

2nd Transfer Regres. Equation Coef. P9 (Env., FC,121mm/s,Side1)

0~200

169

Read/Write

[1%]

747-550

2nd Transfer Regres. Equation Coef. P10 (Env., FC,121mm/s,Side1)

0~200

150

Read/Write

[1%]

747-551

2nd Transfer Regres. Equation Coef. AL (Env., FC,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-552

2nd Transfer Regres. Equation Coef. BL (Env., FC,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-553

2nd Transfer Regres. Equation Coef. AH (Env., FC,121mm/s,Side2)

0~200

68

Read/Write

[1%]

747-554

2nd Transfer Regres. Equation Coef. AH (Env., FC,121mm/s,Side2)

0~2500

1924

Read/Write

[1%]

747-555

2nd Transfer Regres. Equation Coef. RH (Env., FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-556
747-557

2nd Transfer Regres. Equation Coef. P1 (Env., FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P2 (Env., FC,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-558

2nd Transfer Regres. Equation Coef. P3 (Env., FC,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-559

2nd Transfer Regres. Equation Coef. P4 (Env., FC,121mm/s,Side2)

0~200

105

Read/Write

[1%]

747-560

2nd Transfer Regres. Equation Coef. P5 (Env., FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-561

2nd Transfer Regres. Equation Coef. P6 (Env., FC,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-562

2nd Transfer Regres. Equation Coef. P7 (Env., FC,121mm/s,Side2)

0~200

118

Read/Write

[1%]

747-563

2nd Transfer Regres. Equation Coef. P8 (Env., FC,121mm/s,Side2)

0~200

127

Read/Write

[1%]

747-564

2nd Transfer Regres. Equation Coef. P9 (Env., FC,121mm/s,Side2)

0~200

135

Read/Write

[1%]

747-565

2nd Transfer Regres. Equation Coef. P10 (Env., FC,121mm/s,Side2)

0~200

132

Read/Write

[1%]

747-566

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,121mm/s,Side1)

0~200

52

Read/Write

[1%]

747-567

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,121mm/s,Side1)

0~200

52

Read/Write

[1%]

747-568

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,121mm/s,Side1)

0~200

63

Read/Write

[1%]

747-569

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,121mm/s,Side1)

0~200

74

Read/Write

[1%]

747-570

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,121mm/s,Side1)

0~200

86

Read/Write

[1%]

747-571

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,121mm/s,Side1)

0~200

86

Read/Write

[1%]

747-572

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,121mm/s,Side1)

0~200

95

Read/Write

[1%]

747-573

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,121mm/s,Side1)

0~200

104

Read/Write

[1%]

747-574

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-575

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,121mm/s,Side1)

0~200

103

Read/Write

[1%]

747-576

2nd Transfer Regres. Equation Coef. P1 (Plain S,BW,121mm/s,Side2)

0~200

77

Read/Write

[1%]

747-577

2nd Transfer Regres. Equation Coef. P2 (Plain S,BW,121mm/s,Side2)

0~200

77

Read/Write

[1%]

747-578

2nd Transfer Regres. Equation Coef. P3 (Plain S,BW,121mm/s,Side2)

0~200

82

Read/Write

[1%]

747-579

2nd Transfer Regres. Equation Coef. P4 (Plain S,BW,121mm/s,Side2)

0~200

87

Read/Write

[1%]

747-580

2nd Transfer Regres. Equation Coef. P5 (Plain S,BW,121mm/s,Side2)

0~200

93

Read/Write

[1%]

747-581

2nd Transfer Regres. Equation Coef. P6 (Plain S,BW,121mm/s,Side2)

0~200

93

Read/Write

[1%]

747-582

2nd Transfer Regres. Equation Coef. P7 (Plain S,BW,121mm/s,Side2)

0~200

104

Read/Write

[1%]

747-583

2nd Transfer Regres. Equation Coef. P8 (Plain S,BW,121mm/s,Side2)

0~200

115

Read/Write

[1%]

747-584

2nd Transfer Regres. Equation Coef. P9 (Plain S,BW,121mm/s,Side2)

0~200

126

Read/Write

[1%]

747-585

2nd Transfer Regres. Equation Coef. P10 (Plain S,BW,121mm/s,Side2)

0~200

108

Read/Write

[1%]

747-586

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,BW,121mm/s,Side1)

0~200

54

Read/Write

[1%]

747-587

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,BW,121mm/s,Side1)

0~200

54

Read/Write

[1%]

747-588

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,BW,121mm/s,Side1)

0~200

66

Read/Write

[1%]

747-589

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,BW,121mm/s,Side1)

0~200

78

Read/Write

[1%]

747-590

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,BW,121mm/s,Side1)

0~200

89

Read/Write

[1%]

747-591

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,BW,121mm/s,Side1)

0~200

89

Read/Write

[1%]

747-592

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,BW,121mm/s,Side1)

0~200

109

Read/Write

[1%]

747-593

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,BW,121mm/s,Side1)

0~200

128

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-271

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-272

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description
[1%]

747-594

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,BW,121mm/s,Side1)

0~200

147

Read/Write

747-595

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-596

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,BW,121mm/s,Side2)

0~200

50

Read/Write

[1%]

747-597

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,BW,121mm/s,Side2)

0~200

50

Read/Write

[1%]

747-598

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-599

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,BW,121mm/s,Side2)

0~200

69

Read/Write

[1%]

747-600

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,BW,121mm/s,Side2)

0~200

78

Read/Write

[1%]

747-601

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,BW,121mm/s,Side2)

0~200

78

Read/Write

[1%]

747-602

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,BW,121mm/s,Side2)

0~200

94

Read/Write

[1%]

747-603

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,BW,121mm/s,Side2)

0~200

110

Read/Write

[1%]

747-604

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,BW,121mm/s,Side2)

0~200

125

Read/Write

[1%]

747-605

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,BW,121mm/s,Side2)

0~200

107

Read/Write

[1%]

747-606

2nd Transfer Regres. Equation Coef. P1 (Coated 1,BW,121mm/s,Side1)

0~200

64

Read/Write

[1%]

747-607

2nd Transfer Regres. Equation Coef. P2 (Coated 1,BW,121mm/s,Side1)

0~200

64

Read/Write

[1%]

747-608

2nd Transfer Regres. Equation Coef. P3 (Coated 1,BW,121mm/s,Side1)

0~200

78

Read/Write

[1%]

747-609

2nd Transfer Regres. Equation Coef. P4 (Coated 1,BW,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-610

2nd Transfer Regres. Equation Coef. P5 (Coated 1,BW,121mm/s,Side1)

0~200

105

Read/Write

[1%]

747-611

2nd Transfer Regres. Equation Coef. P6 (Coated 1,BW,121mm/s,Side1)

0~200

105

Read/Write

[1%]

747-612

2nd Transfer Regres. Equation Coef. P7 (Coated 1,BW,121mm/s,Side1)

0~200

123

Read/Write

[1%]

747-613

2nd Transfer Regres. Equation Coef. P8 (Coated 1,BW,121mm/s,Side1)

0~200

140

Read/Write

[1%]

747-614

2nd Transfer Regres. Equation Coef. P9 (Coated 1,BW,121mm/s,Side1)

0~200

157

Read/Write

[1%]

747-615

2nd Transfer Regres. Equation Coef. P10 (Coated 1,BW,121mm/s,Side1)

0~200

121

Read/Write

[1%]

747-616

2nd Transfer Regres. Equation Coef. P1 (Coated 1,BW,121mm/s,Side2)

0~200

47

Read/Write

[1%]

747-617

2nd Transfer Regres. Equation Coef. P2 (Coated 1,BW,121mm/s,Side2)

0~200

47

Read/Write

[1%]

747-618

2nd Transfer Regres. Equation Coef. P3 (Coated 1,BW,121mm/s,Side2)

0~200

56

Read/Write

[1%]

747-619

2nd Transfer Regres. Equation Coef. P4 (Coated 1,BW,121mm/s,Side2)

0~200

66

Read/Write

[1%]

747-620

2nd Transfer Regres. Equation Coef. P5 (Coated 1,BW,121mm/s,Side2)

0~200

76

Read/Write

[1%]

747-621

2nd Transfer Regres. Equation Coef. P6 (Coated 1,BW,121mm/s,Side2)

0~200

76

Read/Write

[1%]

747-622

2nd Transfer Regres. Equation Coef. P7 (Coated 1,BW,121mm/s,Side2)

0~200

97

Read/Write

[1%]

747-623

2nd Transfer Regres. Equation Coef. P8 (Coated 1,BW,121mm/s,Side2)

0~200

117

Read/Write

[1%]

747-624

2nd Transfer Regres. Equation Coef. P9 (Coated 1,BW,121mm/s,Side2)

0~200

138

Read/Write

[1%]

747-625

2nd Transfer Regres. Equation Coef. P10 (Coated 1,BW,121mm/s,Side2)

0~200

97

Read/Write

[1%]

747-626

2nd Transfer Regres. Equation Coef. P1 (Label, BW,121mm/s,Side1)

0~200

78

Read/Write

[1%]

747-627

2nd Transfer Regres. Equation Coef. P2 (Label, BW,121mm/s,Side1)

0~200

78

Read/Write

[1%]

747-628

2nd Transfer Regres. Equation Coef. P3 (Label, BW,121mm/s,Side1)

0~200

85

Read/Write

[1%]

747-629

2nd Transfer Regres. Equation Coef. P4 (Label, BW,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-630

2nd Transfer Regres. Equation Coef. P5 (Label, BW,121mm/s,Side1)

0~200

99

Read/Write

[1%]

747-631

2nd Transfer Regres. Equation Coef. P6 (Label, BW,121mm/s,Side1)

0~200

99

Read/Write

[1%]

747-632

2nd Transfer Regres. Equation Coef. P7 (Label, BW,121mm/s,Side1)

0~200

107

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description

747-633

2nd Transfer Regres. Equation Coef. P8 (Label, BW,121mm/s,Side1)

0~200

115

Read/Write

[1%]

747-634

2nd Transfer Regres. Equation Coef. P9 (Label, BW,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-635

2nd Transfer Regres. Equation Coef. P10 (Label, BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-636

2nd Transfer Regres. Equation Coef. AL (Thick 2S,BW,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-637

2nd Transfer Regres. Equation Coef. BL (Thick 2S,BW,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-638

2nd Transfer Regres. Equation Coef. AH (Thick 2S,BW,121mm/s,Side1)

0~200

20

Read/Write

[1%]
[1%]

747-639

2nd Transfer Regres. Equation Coef. AH (Thick 2S,BW,121mm/s,Side1)

0~2500

1900

Read/Write

747-640

2nd Transfer Regres. Equation Coef. RH (Thick 2S,BW,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-641

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-642

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-643

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,BW,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-644

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-645

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-646

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-647

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,BW,121mm/s,Side1)

0~200

142

Read/Write

[1%]

747-648

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,BW,121mm/s,Side1)

0~200

151

Read/Write

[1%]

747-649

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,BW,121mm/s,Side1)

0~200

161

Read/Write

[1%]

747-650

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,BW,121mm/s,Side1)

0~200

138

Read/Write

[1%]

747-651

2nd Transfer Regres. Equation Coef. AL (Thick 2S,BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-652

2nd Transfer Regres. Equation Coef. BL (Thick 2S,BW,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-653

2nd Transfer Regres. Equation Coef. AH (Thick 2S,BW,121mm/s,Side2)

0~200

30

Read/Write

[1%]

747-654

2nd Transfer Regres. Equation Coef. AH (Thick 2S,BW,121mm/s,Side2)

0~2500

2300

Read/Write

[1%]

747-655

2nd Transfer Regres. Equation Coef. RH (Thick 2S,BW,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-656

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-657

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-658

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,BW,121mm/s,Side2)

0~200

72

Read/Write

[1%]

747-659

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,BW,121mm/s,Side2)

0~200

84

Read/Write

[1%]

747-660

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-661

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-662

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,BW,121mm/s,Side2)

0~200

108

Read/Write

[1%]

747-663

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,BW,121mm/s,Side2)

0~200

121

Read/Write

[1%]

747-664

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,BW,121mm/s,Side2)

0~200

133

Read/Write

[1%]

747-665

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,BW,121mm/s,Side2)

0~200

119

Read/Write

[1%]

747-666

2nd Transfer Regres. Equation Coef. AL (Coated 2,BW,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-667

2nd Transfer Regres. Equation Coef. BL (Coated 2,BW,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-668

2nd Transfer Regres. Equation Coef. AH (Coated 2,BW,121mm/s,Side1)

0~200

20

Read/Write

[1%]

747-669

2nd Transfer Regres. Equation Coef. AH (Coated 2,BW,121mm/s,Side1)

0~2500

1900

Read/Write

[1%]

747-670

2nd Transfer Regres. Equation Coef. RH (Coated 2,BW,121mm/s,Side1)

0~200

100

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-273

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-274

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

747-671

2nd Transfer Regres. Equation Coef. P1 (Coated 2,BW,121mm/s,Side1)

0~200

747-672

2nd Transfer Regres. Equation Coef. P2 (Coated 2,BW,121mm/s,Side1)

0~200

747-673

2nd Transfer Regres. Equation Coef. P3 (Coated 2,BW,121mm/s,Side1)

0~200

747-674

2nd Transfer Regres. Equation Coef. P4 (Coated 2,BW,121mm/s,Side1)

747-675

2nd Transfer Regres. Equation Coef. P5 (Coated 2,BW,121mm/s,Side1)

747-676

PSW Display

Setting
Range

Default

Read/Write

Description

76

Read/Write

[1%]

76

Read/Write

[1%]

92

Read/Write

[1%]

0~200

108

Read/Write

[1%]

0~200

124

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P6 (Coated 2,BW,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-677

2nd Transfer Regres. Equation Coef. P7 (Coated 2,BW,121mm/s,Side1)

0~200

135

Read/Write

[1%]

747-678

2nd Transfer Regres. Equation Coef. P8 (Coated 2,BW,121mm/s,Side1)

0~200

146

Read/Write

[1%]

747-679

2nd Transfer Regres. Equation Coef. P9 (Coated 2,BW,121mm/s,Side1)

0~200

157

Read/Write

[1%]

747-680

2nd Transfer Regres. Equation Coef. P10 (Coated 2,BW,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-681

2nd Transfer Regres. Equation Coef. AL (Coated 2,BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-682

2nd Transfer Regres. Equation Coef. BL (Coated 2,BW,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-683

2nd Transfer Regres. Equation Coef. AH (Coated 2,BW,121mm/s,Side2)

0~200

30

Read/Write

[1%]

747-684

2nd Transfer Regres. Equation Coef. AH (Coated 2,BW,121mm/s,Side2)

0~2500

2300

Read/Write

[1%]

747-685

2nd Transfer Regres. Equation Coef. RH (Coated 2,BW,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-686

2nd Transfer Regres. Equation Coef. P1 (Coated 2,BW,121mm/s,Side2)

0~200

57

Read/Write

[1%]

747-687

2nd Transfer Regres. Equation Coef. P2 (Coated 2,BW,121mm/s,Side2)

0~200

57

Read/Write

[1%]

747-688

2nd Transfer Regres. Equation Coef. P3 (Coated 2,BW,121mm/s,Side2)

0~200

70

Read/Write

[1%]

747-689

2nd Transfer Regres. Equation Coef. P4 (Coated 2,BW,121mm/s,Side2)

0~200

82

Read/Write

[1%]

747-690

2nd Transfer Regres. Equation Coef. P5 (Coated 2,BW,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-691

2nd Transfer Regres. Equation Coef. P6 (Coated 2,BW,121mm/s,Side2)

0~200

95

Read/Write

[1%]

747-692

2nd Transfer Regres. Equation Coef. P7 (Coated 2,BW,121mm/s,Side2)

0~200

103

Read/Write

[1%]

747-693

2nd Transfer Regres. Equation Coef. P8 (Coated 2,BW,121mm/s,Side2)

0~200

111

Read/Write

[1%]

747-694

2nd Transfer Regres. Equation Coef. P9 (Coated 2,BW,121mm/s,Side2)

0~200

119

Read/Write

[1%]

747-695

2nd Transfer Regres. Equation Coef. P10 (Coated 2,BW,121mm/s,Side2)

0~200

114

Read/Write

[1%]

747-696

2nd Transfer Regres. Equation Coef. P1 (OHP,BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-697

2nd Transfer Regres. Equation Coef. P2 (OHP,BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-698

2nd Transfer Regres. Equation Coef. P3 (OHP,BW,121mm/s,Side1)

0~200

115

Read/Write

[1%]

747-699

2nd Transfer Regres. Equation Coef. P4 (OHP,BW,121mm/s,Side1)

0~200

116

Read/Write

[1%]

747-700

2nd Transfer Regres. Equation Coef. P5 (OHP,BW,121mm/s,Side1)

0~200

118

Read/Write

[1%]

747-701

2nd Transfer Regres. Equation Coef. P6 (OHP,BW,121mm/s,Side1)

0~200

118

Read/Write

[1%]

747-702

2nd Transfer Regres. Equation Coef. P7 (OHP,BW,121mm/s,Side1)

0~200

124

Read/Write

[1%]

747-703

2nd Transfer Regres. Equation Coef. P8 (OHP,BW,121mm/s,Side1)

0~200

131

Read/Write

[1%]

747-704

2nd Transfer Regres. Equation Coef. P9 (OHP,BW,121mm/s,Side1)

0~200

138

Read/Write

[1%]

747-705

2nd Transfer Regres. Equation Coef. P10 (OHP,BW,121mm/s,Side1)

0~200

128

Read/Write

[1%]

747-706

2nd Transfer Regres. Equation Coef. AL (Postcard., BW,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-707

2nd Transfer Regres. Equation Coef. BL (Postcard., BW,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-708

2nd Transfer Regres. Equation Coef. AH (Postcard., BW,121mm/s,Side1)

0~200

20

Read/Write

[1%]

747-709

2nd Transfer Regres. Equation Coef. AH (Postcard., BW,121mm/s,Side1)

0~2500

1900

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-710
747-711

2nd Transfer Regres. Equation Coef. RH (Postcard., BW,121mm/s,Side1)

0~200

100

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P1 (Postcard., BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-712

2nd Transfer Regres. Equation Coef. P2 (Postcard., BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-713

2nd Transfer Regres. Equation Coef. P3 (Postcard., BW,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-714

2nd Transfer Regres. Equation Coef. P4 (Postcard., BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-715

2nd Transfer Regres. Equation Coef. P5 (Postcard., BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-716

2nd Transfer Regres. Equation Coef. P6 (Postcard., BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-717

2nd Transfer Regres. Equation Coef. P7 (Postcard., BW,121mm/s,Side1)

0~200

142

Read/Write

[1%]

747-718

2nd Transfer Regres. Equation Coef. P8 (Postcard., BW,121mm/s,Side1)

0~200

151

Read/Write

[1%]

747-719

2nd Transfer Regres. Equation Coef. P9 (Postcard., BW,121mm/s,Side1)

0~200

161

Read/Write

[1%]

747-720

2nd Transfer Regres. Equation Coef. P10 (Postcard., BW,121mm/s,Side1)

0~200

143

Read/Write

[1%]

PSW Display

747-721

2nd Transfer Regres. Equation Coef. AL (Postcard., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-722

2nd Transfer Regres. Equation Coef. BL (Postcard., BW,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-723

2nd Transfer Regres. Equation Coef. AH (Postcard., BW,121mm/s,Side2)

0~200

30

Read/Write

[1%]

747-724

2nd Transfer Regres. Equation Coef. AH (Postcard., BW,121mm/s,Side2)

0~2500

2300

Read/Write

[1%]

747-725

2nd Transfer Regres. Equation Coef. RH (Postcard., BW,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-726

2nd Transfer Regres. Equation Coef. P1 (Postcard., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-727

2nd Transfer Regres. Equation Coef. P2 (Postcard., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-728

2nd Transfer Regres. Equation Coef. P3 (Postcard., BW,121mm/s,Side2)

0~200

72

Read/Write

[1%]

747-729

2nd Transfer Regres. Equation Coef. P4 (Postcard., BW,121mm/s,Side2)

0~200

84

Read/Write

[1%]

747-730

2nd Transfer Regres. Equation Coef. P5 (Postcard., BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-731

2nd Transfer Regres. Equation Coef. P6 (Postcard., BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-732

2nd Transfer Regres. Equation Coef. P7 (Postcard., BW,121mm/s,Side2)

0~200

108

Read/Write

[1%]

747-733

2nd Transfer Regres. Equation Coef. P8 (Postcard., BW,121mm/s,Side2)

0~200

121

Read/Write

[1%]

747-734

2nd Transfer Regres. Equation Coef. P9 (Postcard., BW,121mm/s,Side2)

0~200

133

Read/Write

[1%]

747-735

2nd Transfer Regres. Equation Coef. P10 (Postcard., BW,121mm/s,Side2)

0~200

119

Read/Write

[1%]

747-736

2nd Transfer Regres. Equation Coef. AL (Env., BW,121mm/s,Side1)

0~200

120

Read/Write

[1%]

747-737

2nd Transfer Regres. Equation Coef. BL (Env., BW,121mm/s,Side1)

0~2500

900

Read/Write

[1%]

747-738

2nd Transfer Regres. Equation Coef. AH (Env., BW,121mm/s,Side1)

0~200

20

Read/Write

[1%]

747-739

2nd Transfer Regres. Equation Coef. AH (Env., BW,121mm/s,Side1)

0~2500

1900

Read/Write

[1%]

747-740

2nd Transfer Regres. Equation Coef. RH (Env., BW,121mm/s,Side1)

0~200

100

Read/Write

[1%]

747-741

2nd Transfer Regres. Equation Coef. P1 (Env., BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-742

2nd Transfer Regres. Equation Coef. P2 (Env., BW,121mm/s,Side1)

0~200

72

Read/Write

[1%]

747-743

2nd Transfer Regres. Equation Coef. P3 (Env., BW,121mm/s,Side1)

0~200

92

Read/Write

[1%]

747-744

2nd Transfer Regres. Equation Coef. P4 (Env., BW,121mm/s,Side1)

0~200

113

Read/Write

[1%]

747-745

2nd Transfer Regres. Equation Coef. P5 (Env., BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-746

2nd Transfer Regres. Equation Coef. P6 (Env., BW,121mm/s,Side1)

0~200

133

Read/Write

[1%]

747-747

2nd Transfer Regres. Equation Coef. P7 (Env., BW,121mm/s,Side1)

0~200

142

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-275

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-276

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write

Description
[1%]

747-748

2nd Transfer Regres. Equation Coef. P8 (Env., BW,121mm/s,Side1)

0~200

151

Read/Write

747-749

2nd Transfer Regres. Equation Coef. P9 (Env., BW,121mm/s,Side1)

0~200

161

Read/Write

[1%]

747-750

2nd Transfer Regres. Equation Coef. P10 (Env., BW,121mm/s,Side1)

0~200

143

Read/Write

[1%]

747-751

2nd Transfer Regres. Equation Coef. AL (Env., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-752

2nd Transfer Regres. Equation Coef. BL (Env., BW,121mm/s,Side2)

0~2500

2000

Read/Write

[1%]

747-753

2nd Transfer Regres. Equation Coef. AH (Env., BW,121mm/s,Side2)

0~200

30

Read/Write

[1%]

747-754

2nd Transfer Regres. Equation Coef. AH (Env., BW,121mm/s,Side2)

0~2500

2300

Read/Write

[1%]

747-755

2nd Transfer Regres. Equation Coef. RH (Env., BW,121mm/s,Side2)

0~200

100

Read/Write

[1%]

747-756

2nd Transfer Regres. Equation Coef. P1 (Env., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-757

2nd Transfer Regres. Equation Coef. P2 (Env., BW,121mm/s,Side2)

0~200

60

Read/Write

[1%]

747-758

2nd Transfer Regres. Equation Coef. P3 (Env., BW,121mm/s,Side2)

0~200

72

Read/Write

[1%]

747-759

2nd Transfer Regres. Equation Coef. P4 (Env., BW,121mm/s,Side2)

0~200

84

Read/Write

[1%]

747-760

2nd Transfer Regres. Equation Coef. P5 (Env., BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-761

2nd Transfer Regres. Equation Coef. P6 (Env., BW,121mm/s,Side2)

0~200

96

Read/Write

[1%]

747-762

2nd Transfer Regres. Equation Coef. P7 (Env., BW,121mm/s,Side2)

0~200

108

Read/Write

[1%]

747-763

2nd Transfer Regres. Equation Coef. P8 (Env., BW,121mm/s,Side2)

0~200

121

Read/Write

[1%]

747-764

2nd Transfer Regres. Equation Coef. P9 (Env., BW,121mm/s,Side2)

0~200

133

Read/Write

[1%]

747-765

2nd Transfer Regres. Equation Coef. P10 (Env., BW,121mm/s,Side2)

0~200

119

Read/Write

[1%]

747-766

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,79mm/s,Side1)

0~200

95

Read/Write

[1%]

747-767

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,79mm/s,Side1)

0~200

95

Read/Write

[1%]

747-768

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,79mm/s,Side1)

0~200

100

Read/Write

[1%]

747-769

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,79mm/s,Side1)

0~200

105

Read/Write

[1%]

747-770

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-771

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-772

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,79mm/s,Side1)

0~200

125

Read/Write

[1%]

747-773

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,79mm/s,Side1)

0~200

140

Read/Write

[1%]

747-774

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,79mm/s,Side1)

0~200

155

Read/Write

[1%]

747-775

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,79mm/s,Side1)

0~200

130

Read/Write

[1%]

747-776

2nd Transfer Regres. Equation Coef. P1 (Thick 1S,FC,79mm/s,Side2)

0~200

70

Read/Write

[1%]

747-777

2nd Transfer Regres. Equation Coef. P2 (Thick 1S,FC,79mm/s,Side2)

0~200

70

Read/Write

[1%]

747-778

2nd Transfer Regres. Equation Coef. P3 (Thick 1S,FC,79mm/s,Side2)

0~200

75

Read/Write

[1%]

747-779

2nd Transfer Regres. Equation Coef. P4 (Thick 1S,FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-780

2nd Transfer Regres. Equation Coef. P5 (Thick 1S,FC,79mm/s,Side2)

0~200

85

Read/Write

[1%]

747-781

2nd Transfer Regres. Equation Coef. P6 (Thick 1S,FC,79mm/s,Side2)

0~200

85

Read/Write

[1%]

747-782

2nd Transfer Regres. Equation Coef. P7 (Thick 1S,FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-783

2nd Transfer Regres. Equation Coef. P8 (Thick 1S,FC,79mm/s,Side2)

0~200

115

Read/Write

[1%]

747-784

2nd Transfer Regres. Equation Coef. P9 (Thick 1S,FC,79mm/s,Side2)

0~200

130

Read/Write

[1%]

747-785

2nd Transfer Regres. Equation Coef. P10 (Thick 1S,FC,79mm/s,Side2)

0~200

113

Read/Write

[1%]

747-786

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,79mm/s,Side1)

0~200

72

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

747-787

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,79mm/s,Side1)

747-788

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,79mm/s,Side1)

747-789

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,79mm/s,Side1)

747-790
747-791

Setting
Range

Default

Read/Write

Description

0~200

72

Read/Write

[1%]

0~200

77

Read/Write

[1%]

0~200

82

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,79mm/s,Side1)

0~200

87

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,79mm/s,Side1)

0~200

87

Read/Write

[1%]

747-792

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,79mm/s,Side1)

0~200

98

Read/Write

[1%]

747-793

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,79mm/s,Side1)

0~200

109

Read/Write

[1%]

747-794

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-795

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,79mm/s,Side1)

0~200

106

Read/Write

[1%]

747-796

2nd Transfer Regres. Equation Coef. P1 (Coated 1,FC,79mm/s,Side2)

0~200

51

Read/Write

[1%]

747-797

2nd Transfer Regres. Equation Coef. P2 (Coated 1,FC,79mm/s,Side2)

0~200

51

Read/Write

[1%]

747-798

2nd Transfer Regres. Equation Coef. P3 (Coated 1,FC,79mm/s,Side2)

0~200

59

Read/Write

[1%]

747-799

2nd Transfer Regres. Equation Coef. P4 (Coated 1,FC,79mm/s,Side2)

0~200

67

Read/Write

[1%]

747-800

2nd Transfer Regres. Equation Coef. P5 (Coated 1,FC,79mm/s,Side2)

0~200

75

Read/Write

[1%]

747-801

2nd Transfer Regres. Equation Coef. P6 (Coated 1,FC,79mm/s,Side2)

0~200

75

Read/Write

[1%]

747-802

2nd Transfer Regres. Equation Coef. P7 (Coated 1,FC,79mm/s,Side2)

0~200

97

Read/Write

[1%]

747-803

2nd Transfer Regres. Equation Coef. P8 (Coated 1,FC,79mm/s,Side2)

0~200

118

Read/Write

[1%]

747-804

2nd Transfer Regres. Equation Coef. P9 (Coated 1,FC,79mm/s,Side2)

0~200

140

Read/Write

[1%]

747-805

2nd Transfer Regres. Equation Coef. P10 (Coated 1,FC,79mm/s,Side2)

0~200

113

Read/Write

[1%]

747-806

2nd Transfer Regres. Equation Coef. P1 (Label, FC,79mm/s,Side1)

0~200

75

Read/Write

[1%]

747-807

2nd Transfer Regres. Equation Coef. P2 (Label, FC,79mm/s,Side1)

0~200

75

Read/Write

[1%]

747-808

2nd Transfer Regres. Equation Coef. P3 (Label, FC,79mm/s,Side1)

0~200

82

Read/Write

[1%]

747-809

2nd Transfer Regres. Equation Coef. P4 (Label, FC,79mm/s,Side1)

0~200

89

Read/Write

[1%]

747-810

2nd Transfer Regres. Equation Coef. P5 (Label, FC,79mm/s,Side1)

0~200

96

Read/Write

[1%]

747-811

2nd Transfer Regres. Equation Coef. P6 (Label, FC,79mm/s,Side1)

0~200

96

Read/Write

[1%]

747-812

2nd Transfer Regres. Equation Coef. P7 (Label, FC,79mm/s,Side1)

0~200

102

Read/Write

[1%]

747-813

2nd Transfer Regres. Equation Coef. P8 (Label, FC,79mm/s,Side1)

0~200

109

Read/Write

[1%]

747-814

2nd Transfer Regres. Equation Coef. P9 (Label, FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-815

2nd Transfer Regres. Equation Coef. P10 (Label, FC,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-816

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-817

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-818

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,FC,79mm/s,Side1)

0~200

118

Read/Write

[1%]

747-819

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,FC,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-820

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-821

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-822

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

747-823

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,FC,79mm/s,Side1)

0~200

148

Read/Write

[1%]

747-824

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,FC,79mm/s,Side1)

0~200

160

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-277

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-278

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

747-825
747-826

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-827

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-828

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,FC,79mm/s,Side2)

0~200

87

Read/Write

[1%]

747-829

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,FC,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-830

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-831

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-832

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,FC,79mm/s,Side2)

0~200

116

Read/Write

[1%]

747-833

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,FC,79mm/s,Side2)

0~200

131

Read/Write

[1%]

747-834

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,FC,79mm/s,Side2)

0~200

147

Read/Write

[1%]

747-835

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,FC,79mm/s,Side2)

0~200

127

Read/Write

[1%]

747-836

2nd Transfer Regres. Equation Coef. P1 (Coated 2,FC,79mm/s,Side1)

0~200

75

Read/Write

[1%]

747-837

2nd Transfer Regres. Equation Coef. P2 (Coated 2,FC,79mm/s,Side1)

0~200

75

Read/Write

[1%]

747-838

2nd Transfer Regres. Equation Coef. P3 (Coated 2,FC,79mm/s,Side1)

0~200

80

Read/Write

[1%]

747-839

2nd Transfer Regres. Equation Coef. P4 (Coated 2,FC,79mm/s,Side1)

0~200

85

Read/Write

[1%]

747-840

2nd Transfer Regres. Equation Coef. P5 (Coated 2,FC,79mm/s,Side1)

0~200

90

Read/Write

[1%]

747-841

2nd Transfer Regres. Equation Coef. P6 (Coated 2,FC,79mm/s,Side1)

0~200

90

Read/Write

[1%]

747-842

2nd Transfer Regres. Equation Coef. P7 (Coated 2,FC,79mm/s,Side1)

0~200

103

Read/Write

[1%]

747-843

2nd Transfer Regres. Equation Coef. P8 (Coated 2,FC,79mm/s,Side1)

0~200

117

Read/Write

[1%]

747-844

2nd Transfer Regres. Equation Coef. P9 (Coated 2,FC,79mm/s,Side1)

0~200

130

Read/Write

[1%]

747-845

2nd Transfer Regres. Equation Coef. P10 (Coated 2,FC,79mm/s,Side1)

0~200

111

Read/Write

[1%]

747-846

2nd Transfer Regres. Equation Coef. P1 (Coated 2,FC,79mm/s,Side2)

0~200

53

Read/Write

[1%]

747-847

2nd Transfer Regres. Equation Coef. P2 (Coated 2,FC,79mm/s,Side2)

0~200

53

Read/Write

[1%]

747-848

2nd Transfer Regres. Equation Coef. P3 (Coated 2,FC,79mm/s,Side2)

0~200

62

Read/Write

[1%]

747-849

2nd Transfer Regres. Equation Coef. P4 (Coated 2,FC,79mm/s,Side2)

0~200

71

Read/Write

[1%]

747-850

2nd Transfer Regres. Equation Coef. P5 (Coated 2,FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-851

2nd Transfer Regres. Equation Coef. P6 (Coated 2,FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-852

2nd Transfer Regres. Equation Coef. P7 (Coated 2,FC,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-853

2nd Transfer Regres. Equation Coef. P8 (Coated 2,FC,79mm/s,Side2)

0~200

105

Read/Write

[1%]

747-854

2nd Transfer Regres. Equation Coef. P9 (Coated 2,FC,79mm/s,Side2)

0~200

118

Read/Write

[1%]

747-855

2nd Transfer Regres. Equation Coef. P10 (Coated 2,FC,79mm/s,Side2)

0~200

105

Read/Write

[1%]

747-856

2nd Transfer Regres. Equation Coef. P1 (OHP,FC,79mm/s,Side1)

0~200

94

Read/Write

[1%]

747-857

2nd Transfer Regres. Equation Coef. P2 (OHP,FC,79mm/s,Side1)

0~200

94

Read/Write

[1%]

747-858

2nd Transfer Regres. Equation Coef. P3 (OHP,FC,79mm/s,Side1)

0~200

95

Read/Write

[1%]

747-859

2nd Transfer Regres. Equation Coef. P4 (OHP,FC,79mm/s,Side1)

0~200

97

Read/Write

[1%]

747-860

2nd Transfer Regres. Equation Coef. P5 (OHP,FC,79mm/s,Side1)

0~200

98

Read/Write

[1%]

747-861

2nd Transfer Regres. Equation Coef. P6 (OHP,FC,79mm/s,Side1)

0~200

98

Read/Write

[1%]

747-862

2nd Transfer Regres. Equation Coef. P7 (OHP,FC,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-863

2nd Transfer Regres. Equation Coef. P8 (OHP,FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

PSW Display

Description

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-864
747-865

2nd Transfer Regres. Equation Coef. P9 (OHP,FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P10 (OHP,FC,79mm/s,Side1)

0~200

125

Read/Write

[1%]

747-866

2nd Transfer Regres. Equation Coef. P1 (Postcard., FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-867

2nd Transfer Regres. Equation Coef. P2 (Postcard., FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-868

2nd Transfer Regres. Equation Coef. P3 (Postcard., FC,79mm/s,Side1)

0~200

118

Read/Write

[1%]

747-869

2nd Transfer Regres. Equation Coef. P4 (Postcard., F,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-870

2nd Transfer Regres. Equation Coef. P5 (Postcard., FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-871

2nd Transfer Regres. Equation Coef. P6 (Postcard., FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-872

2nd Transfer Regres. Equation Coef. P7 (Postcard., FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

747-873

2nd Transfer Regres. Equation Coef. P8 (Postcard., FC,79mm/s,Side1)

0~200

148

Read/Write

[1%]

747-874

2nd Transfer Regres. Equation Coef. P9 (Postcard., FC,79mm/s,Side1)

0~200

160

Read/Write

[1%]

747-875

2nd Transfer Regres. Equation Coef. P10 (Postcard., FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

747-876

2nd Transfer Regres. Equation Coef. P1 (Postcard., FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-877

2nd Transfer Regres. Equation Coef. P2 (Postcard., FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-878

2nd Transfer Regres. Equation Coef. P3 (Postcard., FC,79mm/s,Side2)

0~200

87

Read/Write

[1%]

747-879

2nd Transfer Regres. Equation Coef. P4 (Postcard., FC,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-880

2nd Transfer Regres. Equation Coef. P5 (Postcard., FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-881

2nd Transfer Regres. Equation Coef. P6 (Postcard., FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-882

2nd Transfer Regres. Equation Coef. P7 (Postcard., FC,79mm/s,Side2)

0~200

116

Read/Write

[1%]

747-883

2nd Transfer Regres. Equation Coef. P8 (Postcard., FC,79mm/s,Side2)

0~200

131

Read/Write

[1%]

747-884

2nd Transfer Regres. Equation Coef. P9 (Postcard., FC,79mm/s,Side2)

0~200

147

Read/Write

[1%]

747-885

2nd Transfer Regres. Equation Coef. P10 (Postcard., FC,79mm/s,Side2)

0~200

127

Read/Write

[1%]

747-886

2nd Transfer Regres. Equation Coef. P1 (Env., FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-887

2nd Transfer Regres. Equation Coef. P2 (Env., FC,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-888

2nd Transfer Regres. Equation Coef. P3 (Env., FC,79mm/s,Side1)

0~200

118

Read/Write

[1%]

747-889

2nd Transfer Regres. Equation Coef. P4 (Env., FC,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-890

2nd Transfer Regres. Equation Coef. P5 (Env., FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-891

2nd Transfer Regres. Equation Coef. P6 (Env., FC,79mm/s,Side1)

0~200

123

Read/Write

[1%]

747-892

2nd Transfer Regres. Equation Coef. P7 (Env., FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

747-893

2nd Transfer Regres. Equation Coef. P8 (Env., FC,79mm/s,Side1)

0~200

148

Read/Write

[1%]

747-894

2nd Transfer Regres. Equation Coef. P9 (Env., FC,79mm/s,Side1)

0~200

160

Read/Write

[1%]

747-895

2nd Transfer Regres. Equation Coef. P10 (Env., FC,79mm/s,Side1)

0~200

135

Read/Write

[1%]

747-896

2nd Transfer Regres. Equation Coef. P1 (Env., FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-897

2nd Transfer Regres. Equation Coef. P2 (Env., FC,79mm/s,Side2)

0~200

80

Read/Write

[1%]

747-898

2nd Transfer Regres. Equation Coef. P3 (Env., FC,79mm/s,Side2)

0~200

87

Read/Write

[1%]

747-899

2nd Transfer Regres. Equation Coef. P4 (Env., FC,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-900

2nd Transfer Regres. Equation Coef. P5 (Env., FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-901

2nd Transfer Regres. Equation Coef. P6 (Env., FC,79mm/s,Side2)

0~200

100

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-279

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-280

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-902
747-903

2nd Transfer Regres. Equation Coef. P7 (Env., FC,79mm/s,Side2)

0~200

116

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P8 (Env., FC,79mm/s,Side2)

0~200

131

Read/Write

[1%]

747-904

2nd Transfer Regres. Equation Coef. P9 (Env., FC,79mm/s,Side2)

0~200

147

Read/Write

[1%]

747-905

2nd Transfer Regres. Equation Coef. P10 (Env., FC,79mm/s,Side2)

0~200

127

Read/Write

[1%]

747-906

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-907

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-908

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,BW,79mm/s,Side1)

0~200

75

Read/Write

[1%]

747-909

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,BW,79mm/s,Side1)

0~200

90

Read/Write

[1%]

747-910

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,BW,79mm/s,Side1)

0~200

105

Read/Write

[1%]

747-911

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,BW,79mm/s,Side1)

0~200

105

Read/Write

[1%]

747-912

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,BW,79mm/s,Side1)

0~200

120

Read/Write

[1%]

747-913

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,BW,79mm/s,Side1)

0~200

136

Read/Write

[1%]

747-914

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,BW,79mm/s,Side1)

0~200

152

Read/Write

[1%]

747-915

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,BW,79mm/s,Side1)

0~200

128

Read/Write

[1%]

747-916

2nd Transfer Regres. Equation Coef. P1 (Thick 2S,BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-917

2nd Transfer Regres. Equation Coef. P2 (Thick 2S,BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-918

2nd Transfer Regres. Equation Coef. P3 (Thick 2S,BW,79mm/s,Side2)

0~200

64

Read/Write

[1%]

747-919

2nd Transfer Regres. Equation Coef. P4 (Thick 2S,BW,79mm/s,Side2)

0~200

75

Read/Write

[1%]

747-920

2nd Transfer Regres. Equation Coef. P5 (Thick 2S,BW,79mm/s,Side2)

0~200

86

Read/Write

[1%]

747-921

2nd Transfer Regres. Equation Coef. P6 (Thick 2S,BW,79mm/s,Side2)

0~200

86

Read/Write

[1%]

747-922

2nd Transfer Regres. Equation Coef. P7 (Thick 2S,BW,79mm/s,Side2)

0~200

99

Read/Write

[1%]

747-923

2nd Transfer Regres. Equation Coef. P8 (Thick 2S,BW,79mm/s,Side2)

0~200

111

Read/Write

[1%]

747-924

2nd Transfer Regres. Equation Coef. P9 (Thick 2S,BW,79mm/s,Side2)

0~200

124

Read/Write

[1%]

747-925

2nd Transfer Regres. Equation Coef. P10 (Thick 2S,BW,79mm/s,Side2)

0~200

114

Read/Write

[1%]

747-926

2nd Transfer Regres. Equation Coef. P1 (Coated 2,BW,79mm/s,Side1)

0~200

71

Read/Write

[1%]

747-927

2nd Transfer Regres. Equation Coef. P2 (Coated 2,BW,79mm/s,Side1)

0~200

71

Read/Write

[1%]

747-928

2nd Transfer Regres. Equation Coef. P3 (Coated 2,BW,79mm/s,Side1)

0~200

86

Read/Write

[1%]

747-929

2nd Transfer Regres. Equation Coef. P4 (Coated 2,BW,79mm/s,Side1)

0~200

100

Read/Write

[1%]

747-930

2nd Transfer Regres. Equation Coef. P5 (Coated 2,BW,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-931

2nd Transfer Regres. Equation Coef. P6 (Coated 2,BW,79mm/s,Side1)

0~200

115

Read/Write

[1%]

747-932

2nd Transfer Regres. Equation Coef. P7 (Coated 2,BW,79mm/s,Side1)

0~200

118

Read/Write

[1%]

747-933

2nd Transfer Regres. Equation Coef. P8 (Coated 2,BW,79mm/s,Side1)

0~200

121

Read/Write

[1%]

PSW Display

747-934

2nd Transfer Regres. Equation Coef. P9 (Coated 2,BW,79mm/s,Side1)

0~200

124

Read/Write

[1%]

747-935

2nd Transfer Regres. Equation Coef. P10 (Coated 2,BW,79mm/s,Side1)

0~200

105

Read/Write

[1%]

747-936

2nd Transfer Regres. Equation Coef. P1 (Coated 2,BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-937

2nd Transfer Regres. Equation Coef. P2 (Coated 2,BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-938

2nd Transfer Regres. Equation Coef. P3 (Coated 2,BW,79mm/s,Side2)

0~200

64

Read/Write

[1%]

747-939

2nd Transfer Regres. Equation Coef. P4 (Coated 2,BW,79mm/s,Side2)

0~200

76

Read/Write

[1%]

747-940

2nd Transfer Regres. Equation Coef. P5 (Coated 2,BW,79mm/s,Side2)

0~200

87

Read/Write

[1%]

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

Read/Write

Description

747-941
747-942

2nd Transfer Regres. Equation Coef. P6 (Coated 2,BW,79mm/s,Side2)

0~200

87

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P7 (Coated 2,BW,79mm/s,Side2)

0~200

94

Read/Write

[1%]

747-943

2nd Transfer Regres. Equation Coef. P8 (Coated 2,BW,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-944

2nd Transfer Regres. Equation Coef. P9 (Coated 2,BW,79mm/s,Side2)

0~200

106

Read/Write

[1%]

747-945

2nd Transfer Regres. Equation Coef. P10 (Coated 2,BW,79mm/s,Side2)

0~200

100

Read/Write

[1%]

747-946

2nd Transfer Regres. Equation Coef. P1 (OHP,BW,79mm/s,Side1)

0~200

89

Read/Write

[1%]

747-947

2nd Transfer Regres. Equation Coef. P2 (OHP,BW,79mm/s,Side1)

0~200

89

Read/Write

[1%]

747-948

2nd Transfer Regres. Equation Coef. P3 (OHP,BW,79mm/s,Side1)

0~200

91

Read/Write

[1%]

747-949

2nd Transfer Regres. Equation Coef. P4 (OHP,BW,79mm/s,Side1)

0~200

92

Read/Write

[1%]

747-950

2nd Transfer Regres. Equation Coef. P5 (OHP,BW,79mm/s,Side1)

0~200

93

Read/Write

[1%]

747-951

2nd Transfer Regres. Equation Coef. P6 (OHP,BW,79mm/s,Side1)

0~200

93

Read/Write

[1%]

747-952

2nd Transfer Regres. Equation Coef. P7 (OHP,BW,79mm/s,Side1)

0~200

105

Read/Write

[1%]

747-953

2nd Transfer Regres. Equation Coef. P8 (OHP,BW,79mm/s,Side1)

0~200

117

Read/Write

[1%]

747-954

2nd Transfer Regres. Equation Coef. P9 (OHP,BW,79mm/s,Side1)

0~200

128

Read/Write

[1%]

747-955

2nd Transfer Regres. Equation Coef. P10 (OHP,BW,79mm/s,Side1)

0~200

119

Read/Write

[1%]

747-956

2nd Transfer Regres. Equation Coef. P1 (Postcard., BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-957

2nd Transfer Regres. Equation Coef. P2 (Postcard., BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-958

2nd Transfer Regres. Equation Coef. P3 (Postcard., BW,79mm/s,Side1)

0~200

77

Read/Write

[1%]

747-959

2nd Transfer Regres. Equation Coef. P4 (Postcard., BW,79mm/s,Side1)

0~200

93

Read/Write

[1%]

747-960

2nd Transfer Regres. Equation Coef. P5 (Postcard., BW,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-961

2nd Transfer Regres. Equation Coef. P6 (Postcard., BW,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-962

2nd Transfer Regres. Equation Coef. P7 (Postcard., BW,79mm/s,Side1)

0~200

124

Read/Write

[1%]

747-963

2nd Transfer Regres. Equation Coef. P8 (Postcard., BW,79mm/s,Side1)

0~200

138

Read/Write

[1%]

747-964

2nd Transfer Regres. Equation Coef. P9 (Postcard., BW,79mm/s,Side1)

0~200

152

Read/Write

[1%]

747-965

2nd Transfer Regres. Equation Coef. P10 (Postcard., BW,79mm/s,Side1)

0~200

137

Read/Write

[1%]

747-966

2nd Transfer Regres. Equation Coef. P1 (Postcard., BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-967

2nd Transfer Regres. Equation Coef. P2 (Postcard., BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-968

2nd Transfer Regres. Equation Coef. P3 (Postcard., BW,79mm/s,Side2)

0~200

66

Read/Write

[1%]

747-969

2nd Transfer Regres. Equation Coef. P4 (Postcard., BW,79mm/s,Side2)

0~200

79

Read/Write

[1%]

747-970

2nd Transfer Regres. Equation Coef. P5 (Postcard., BW,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-971

2nd Transfer Regres. Equation Coef. P6 (Postcard., BW,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-972

2nd Transfer Regres. Equation Coef. P7 (Postcard., BW,79mm/s,Side2)

0~200

105

Read/Write

[1%]

747-973

2nd Transfer Regres. Equation Coef. P8 (Postcard., BW,79mm/s,Side2)

0~200

117

Read/Write

[1%]

747-974

2nd Transfer Regres. Equation Coef. P9 (Postcard., BW,79mm/s,Side2)

0~200

128

Read/Write

[1%]

747-975

2nd Transfer Regres. Equation Coef. P10 (Postcard., BW,79mm/s,Side2)

0~200

119

Read/Write

[1%]

747-976

2nd Transfer Regres. Equation Coef. P1 (Env., BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-977

2nd Transfer Regres. Equation Coef. P2 (Env., BW,79mm/s,Side1)

0~200

60

Read/Write

[1%]

747-978

2nd Transfer Regres. Equation Coef. P3 (Env., BW,79mm/s,Side1)

0~200

77

Read/Write

[1%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-281

6.3.21 NVM 747_Xfer

General

General
6.3.21 NVM 747_Xfer

2010/08
6-282

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 747_Xfer


ChainLink

NVM Name

Setting
Range

Default

747-979
747-980

2nd Transfer Regres. Equation Coef. P4 (Env., BW,79mm/s,Side1)

0~200

93

Read/Write

[1%]

2nd Transfer Regres. Equation Coef. P5 (Env., BW,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-981

2nd Transfer Regres. Equation Coef. P6 (Env., BW,79mm/s,Side1)

0~200

110

Read/Write

[1%]

747-982

2nd Transfer Regres. Equation Coef. P7 (Env., BW,79mm/s,Side1)

0~200

124

Read/Write

[1%]

747-983

2nd Transfer Regres. Equation Coef. P8 (Env., BW,79mm/s,Side1)

0~200

138

Read/Write

[1%]

747-984

2nd Transfer Regres. Equation Coef. P9 (Env., BW,79mm/s,Side1)

0~200

152

Read/Write

[1%]

PSW Display

Read/Write

Description

747-985

2nd Transfer Regres. Equation Coef. P10 (Env., BW,79mm/s,Side1)

0~200

137

Read/Write

[1%]

747-986

2nd Transfer Regres. Equation Coef. P1 (Env., BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-987

2nd Transfer Regres. Equation Coef. P2 (Env., BW,79mm/s,Side2)

0~200

52

Read/Write

[1%]

747-988

2nd Transfer Regres. Equation Coef. P3 (Env., BW,79mm/s,Side2)

0~200

66

Read/Write

[1%]

747-989

2nd Transfer Regres. Equation Coef. P4 (Env., BW,79mm/s,Side2)

0~200

79

Read/Write

[1%]

747-990

2nd Transfer Regres. Equation Coef. P5 (Env., BW,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-991

2nd Transfer Regres. Equation Coef. P6 (Env., BW,79mm/s,Side2)

0~200

93

Read/Write

[1%]

747-992

2nd Transfer Regres. Equation Coef. P7 (Env., BW,79mm/s,Side2)

0~200

105

Read/Write

[1%]

747-993

2nd Transfer Regres. Equation Coef. P8 (Env., BW,79mm/s,Side2)

0~200

117

Read/Write

[1%]

747-994

2nd Transfer Regres. Equation Coef. P9 (Env., BW,79mm/s,Side2)

0~200

128

Read/Write

[1%]

747-995

2nd Transfer Regres. Equation Coef. P10 (Env., BW, 79mm/s, Side2)

0~200

119

Read/Write

[1%]

6.3.22 NVM 749_EXP


Table 1 NVM 749_EXP
ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-001

LPH Fail Color

LPH Fail Color

0~15

Read/
Write

LPH color info. at Fail occurrence in All DLs Control


Bit0=1: Error occurred with Y color.
Bit1=1: Error occurred with M color.
Bit2=1: Error occurred with C color.
Bit3=1: Error occurred with K color.
If errors occur with multiple colors, their respective Bits become 1.

749-002

LPH fail device

LPH fail device

0~2

Read/
Write

Maintains Communication Device at Fail occurrence in Initial Download


Sequence.
1: ASIC
2: EEPROM

749-003

LPH Fail Name

LPH Fail Name

0~255

Read/
Write

Stores Fail that occurred with Y-color LPH during Return Sequence.
0: No Fail Occurrence
1: LPH Act Fail
2: LPH PowerOn Fail
3: LPH Download Data Fail
4: LPH Mismatch Fail
5: LPH read Fail
6: LPH write Fail
7: LPH PLL Lock Fail
8: Other Fail

749-004

LPH Fail bypass

LPH Fail bypass

0~15

Read/
Write

0: Take action for Fail.


Bit0=1: Bypass action for Y color only.
Bit1=1: Bypass action for M color only.
Bit2=1: Bypass action for C color only.
Bit3=1: Bypass action for K color only.
To bypass actions for multiple colors, set their respective Bits to 1.

749-005

Smile Correction Switch

Smile Correction Switch

0~1

Read/
Write

Switches ON/OFF Smile Correction Setting.


0: OFF
1: ON

749-006

1200Only Tine-Line Emphasis

0~15

15

15

Read/
Write

(Sets a total of Y=1, M=2, C=4 and K=8.


On only when the total is B1111 and all 4 colors are in 1200Dpi mode.)

749-007

Thin Line Correction Switch

0~1

Read/
Write

Switches ON/OFF Thin-Line Emphasis Setting.


0: OFF
1: ON

749-008

MCU-LPH Connection Check


Switch

0~1

Read/
Write

MCU-LPH Connection Check Sequence


0: OFF
1: ON

749-009

Cut Off Detection Mode

0~1

Read/
Write

Enables/disables check for DELSOL-SLED Open Wire


0: Disabled
1: Enabled (Default)

Thin Line Correction Switch

Cut Off Detection Mode

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-283

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-284

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-010

LPH PLL Lock Fail Bypass

LPH PLL Lock Fail Bypass

0~1

Read/
Write

Takes action for LPH PLL Lock Fail if it occurs, or bypasses the action for
the Fail.
0: Take action for LPH PLL Lock Fail.
1: Bypass action for LPH PLL Lock Fail.

749-011

YM-CK LPH Convert SW

YM-CK LPH Convert SW

0~1

Read/
Write

Changes LPH Control from YM to CK and vice versa. (for debug)

749-012

LPH Debug Mode

LPH Debug Mode

0~2

Read/
Write

Debug Mode for checking LPH operation control.


0: Normal mode
1: Forced OFF mode
2: Communication Restricted mode

749-013

Bitz-LPH LTRG Output Control

LTRG Output Switch

0~255

255

255

Read/
Write

Specifies output/no output of LTRG between Bitz and LPH.


Bit0=1: Output YMC-color LTRG from CycleUp to CycleDown in BW mode
operation.
Bit3=1: Output K-color LTRG between pages in BW mode ope.
Bit4=1: Output Y-color LTRG between pages in FC mode ope.
Bit5=1: Output M-color LTRG between pages in FC mode ope.
Bit6=1: Output C-color LTRG between pages in FC mode ope.
Bit7=1: Output K-color LTRG between pages in FC mode ope.
For combined operations, set their respective Bits to 1.

749-014

LPH_OUT_Local Y

LPH_OUT_Local Y

0~2046

383

383

Read/
Write

LPH Light Qty Setting Final Value Y color

749-015

LPH_OUT_Local M

LPH_OUT_Local M

0~2046

383

383

Read/
Write

LPH Light Qty Setting Final Value M color

749-016

LPH_OUT_Local C

LPH_OUT_Local C

0~2046

383

383

Read/
Write

LPH Light Qty Setting Final Value C color

749-017

LPH_OUT_Local K

LPH_OUT_Local K

0~2046

383

383

Read/
Write

LPH Light Qty Setting Final Value K color

749-018

TempComp Y

TempComp Y

-250~250

Read/
Write

Temp Compensation Adj. Value Y

749-019

TempComp M

TempComp M

-250~250

Read/
Write

Temp Compensation Adj. Value M

749-020

TempComp C

TempComp C

-250~250

Read/
Write

Temp Compensation Adj. Value C

749-021

TempComp K

TempComp K

-250~250

Read/
Write

Temp Compensation Adj. Value K

749-022

Act Retry Data Y

Act Retry Data Y

0~1023

Read/
Write

Setting Value at Act Error Occurrence Y color

749-023

Act Retry Data M

Act Retry Data M

0~1023

Read/
Write

Setting Value at Act Error Occurrence M color

749-024

Act Retry Data C

Act Retry Data C

0~1023

Read/
Write

Setting Value at Act Error Occurrence C color

749-025

Act Retry Data K

Act Retry Data K

0~1023

Read/
Write

Setting Value at Act Error Occurrence K color

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-026

Act Retry Address Y

Act Retry Address Y

0~16383

Read/
Write

Address at Act Error Occurrence Y color

749-027

Act Retry Address M

Act Retry Address M

0~16383

Read/
Write

Address at Act Error Occurrence M color

749-028

Act Retry Address C

Act Retry Address C

0~16383

Read/
Write

Address at Act Error Occurrence C color

749-029

Act Retry Address K

Act Retry Address K

0~16383

Read/
Write

Address at Act Error Occurrence K color

749-030

Acknowledge Error Number Y

Act retry number Y

0~255

Read/
Write

Total qty of occurrences of I2C Acknowledge Error Y color


[time]

749-031

Acknowledge Error Number M

Act retry number M

0~255

Read/
Write

Total qty of occurrences of I2C Acknowledge Error M color


[time]

749-032

Acknowledge Error Number C

Act retry number C

0~255

Read/
Write

Total qty of occurrences of I2C Acknowledge Error C color


[time]

749-033

Acknowledge Error Number K

Act retry number K

0~255

Read/
Write

Total qty of occurrences of I2C Acknowledge Error K color


[time]

749-034

Read Retry Data Y

Read Retry Data Y

0~255

Read/
Write

Read value at I2C Read Retry occurrence Y color

749-035

Read Retry Data M

Read Retry Data M

0~255

Read/
Write

Read value at I2C Read Retry occurrence M color

749-036

Read Retry Data C

Read Retry Data C

0~255

Read/
Write

Read value at I2C Read Retry occurrence C color

749-037

Read Retry Data K

Read Retry Data K

0~255

Read/
Write

Read value at I2C Read Retry occurrence K color

749-038

Read Retry Address Y

Read Retry Address Y

0~16383

Read/
Write

Address at I2C Read Retry occurrence Y color

749-039

Read Retry Address M

Read Retry Address M

0~16383

Read/
Write

Address at I2C Read Retry occurrence M color

749-040

Read Retry Address C

Read Retry Address C

0~16383

Read/
Write

Address at I2C Read Retry occurrence C color

749-041

Read Retry Address K

Read Retry Address K

0~16383

Read/
Write

Address at I2C Read Retry occurrence K color

749-042

Read Retry Number Y

Read Retry Number Y

0~255

Read/
Write

Total qty of I2C Read Retry occurrences Y color


[time]

749-043

Read Retry Number M

Read Retry Number M

0~255

Read/
Write

Total qty of I2C Read Retry occurrences M color


[time]

749-044

Read Retry Number C

Read Retry Number C

0~255

Read/
Write

Total qty of I2C Read Retry occurrences C color


[time]

749-045

Read Retry Number K

Read Retry Number K

0~255

Read/
Write

Total qty of I2C Read Retry occurrences K color


[time]

749-046

Write Retry Data Y

Write Retry Data Y

0~255

Read/
Write

Write-address read-value at I2C Write Retry occurrence Y color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-285

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-286

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-047

Write Retry Data M

Write Retry Data M

0~255

Read/
Write

Write-address read-value at I2C Write Retry occurrence M color

749-048

Write Retry Data C

Write Retry Data C

0~255

Read/
Write

Write-address read-value at I2C Write Retry occurrence C color

749-049

Write Retry Data K

Write Retry Data K

0~255

Read/
Write

Write-address read-value at I2C Write Retry occurrence K color

749-050

Write Retry Address Y

Write Retry Address Y

0~16383

Read/
Write

Address at I2C Write Retry occurrence Y color

749-051

Write Retry Address M

Write Retry Address M

0~16383

Read/
Write

Address at I2C Write Retry occurrence M color

749-052

Write Retry Address C

Write Retry Address C

0~16383

Read/
Write

Address at I2C Write Retry occurrence C color

749-053

Write Retry Address K

Write Retry Address K

0~16383

Read/
Write

Address at I2C Write Retry occurrence K color

749-054

Write Retry Number Y

Write Retry Number Y

0~255

Read/
Write

Total qty of I2C Write Retry occurrences Y color


[time]

749-055

Write Retry Number M

Write Retry Number M

0~255

Read/
Write

Total qty of I2C Write Retry occurrences M color


[time]

749-056

Write Retry Number C

Write Retry Number C

0~255

Read/
Write

Total qty of I2C Write Retry occurrences C color


[time]

749-057

Write Retry Number K

Write Retry Number K

0~255

Read/
Write

Total qty of I2C Write Retry occurrences K color


[time]

749-058

LPH download retry No Y

LPH download retry No Y

0~255

Read/
Write

(Total) Qty of retries of Initial Download Y color

749-059

LPH download retry No M

LPH download retry No M

0~255

Read/
Write

(Total) Qty of retries of Initial Download M color

749-060

LPH download retry No C

LPH download retry No C

0~255

Read/
Write

(Total) Qty of retries of Initial Download C color

749-061

LPH download retry No K

LPH download retry No K

0~255

Read/
Write

(Total) Qty of retries of Initial Download K color

749-062

LPH DL Mismatch Data Y

LPH code mismatch data Y

0~255

Read/
Write

ReadData at Fail occurrence in LPH Model No. Check Control Y color

749-063

LPH DL Mismatch Data M

LPH code mismatch data M

0~255

Read/
Write

ReadData at Fail occurrence in LPH Model No. Check Control M colorL

749-064

LPH DL Mismatch Data C

LPH code mismatch data C

0~255

Read/
Write

ReadData at Fail occurrence in LPH Model No. Check Control C color

749-065

LPH DL Mismatch Data K

LPH code mismatch data K

0~255

Read/
Write

ReadData at Fail occurrence in LPH Model No. Check Control K color

749-066

LPH DL Mismatch Address Y

LPH code mismatch adress Y

0~255

Read/
Write

DataAddress at Fail occurrence in LPH Model No. Check Control Y color

749-067

LPH DL Mismatch Address M

LPH code mismatch adress M

0~255

Read/
Write

DataAddress at Fail occurrence in LPH Model No. Check Control M color

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-068

LPH DL Mismatch Address C

LPH code mismatch adress C

0~255

Read/
Write

DataAddress at Fail occurrence in LPH Model No. Check Control C color

749-069

LPH DL Mismatch Address K

LPH code mismatch adress K

0~255

Read/
Write

DataAddress at Fail occurrence in LPH Model No. Check Control K color

749-070

Download Mismactch Data1 Y

Download Mismactch Data1 Y

0~255

Read/
Write

Obtained data 1 at check of end of Download All Y color

749-071

Download Mismactch Data1 M

Download Mismactch Data1 M

0~255

Read/
Write

Obtained data 1 at check of end of Download All M color

749-072

Download Mismactch Data1 C

Download Mismactch Data1 C

0~255

Read/
Write

Obtained data 1 at check of end of Download All C color

749-073

Download Mismactch Data1 K

Download Mismactch Data1 K

0~255

Read/
Write

Obtained data 1 at check of end of Download All K color

749-074

Download Mismactch Data2 Y

Download Mismactch Data2 Y

0~255

Read/
Write

Obtained data 2 at check of end of Download All Y color

749-075

Download Mismactch Data2 M

Download Mismactch Data2 M

0~255

Read/
Write

Obtained data 2 at check of end of Download All M color

749-076

Download Mismactch Data2 C

Download Mismactch Data2 C

0~255

Read/
Write

Obtained data 2 at check of end of Download All C color

749-077

Download Mismactch Data2 K

Download Mismactch Data2 K

0~255

Read/
Write

Obtained data 2 at check of end of Download All K color

749-078

Download Mismactch Data3 Y

Download Mismactch Data3 Y

0~255

Read/
Write

Obtained data 3 at check of end of Download All Y color

749-079

Download Mismactch Data3 M

Download Mismactch Data3 M

0~255

Read/
Write

Obtained data 3 at check of end of Download All M color

749-080

Download Mismactch Data3 C

Download Mismactch Data3 C

0~255

Read/
Write

Obtained data 3 at check of end of Download All C color

749-081

Download Mismactch Data3 K

Download Mismactch Data3 K

0~255

Read/
Write

Obtained data 3 at check of end of Download All K color

749-082

PLL Status Number Y

PLL Status Number Y

0~10

Read/
Write

Qty of PLL-Locked Errors detected Y color


[time]

749-083

PLL Status Number M

PLL Status Number M

0~10

Read/
Write

Qty of PLL-Locked Errors detected M color


[time]

749-084

PLL Status Number C

PLL Status Number C

0~10

Read/
Write

Qty of PLL-Locked Errors detected C color


[time]

749-085

PLL Status Number K

PLL Status Number K

0~10

Read/
Write

Qty of PLL-Locked Errors detected K color


[time]

749-086

LPH Setup Color

LPH Setup Color

1~8

Read/
Write

Specifies which color to diagnose LPH for.


Bit0=1: Y color
Bit1=1: M color
Bit2=1: C color
Bit3=1: K color
Diagnostics must be intended for a single color. (No combination of bits)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-287

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-288

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-087

Fault Result Data Y

Fault Result Data Y

0~16000

Read/
Write

DELSOL-SLED Open Wire Detection Result Y color

749-088

Fault Result Data M

Fault Result Data M

0~16000

Read/
Write

DELSOL-SLED Open Wire Detection Result M color

749-089

Fault Result Data C

Fault Result Data C

0~16000

Read/
Write

DELSOL-SLED Open Wire Detection Result C color

749-090

Fault Result Data K

Fault Result Data K

0~16000

Read/
Write

DELSOL-SLED Open Wire Detection Result K color

749-091

Fault Expected Value 0

0~255

Read/
Write

DELSOL-SLED Open Wire Detection Expected Value [Dot]

749-092

Fault Expected Value 1

0~255

57

57

Read/
Write

DELSOL-SLED Open Wire Detection Expected Value [Chip]

749-093

Latch Timing Posi Y 1

Latch Timing Posi Y 1

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 1 Y color

749-094

Latch Timing Posi Y 2

Latch Timing Posi Y 2

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 2 Y color

749-095

Latch Timing Posi Y 3

Latch Timing Posi Y 3

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 3 Y color

749-096

Latch Timing Posi Y 4

Latch Timing Posi Y 4

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 4 Y color

749-097

Latch Timing Posi M 1

Latch Timing Posi M 1

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 1 M color

749-098

Latch Timing Posi M 2

Latch Timing Posi M 2

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 2 M color

749-099

Latch Timing Posi M 3

Latch Timing Posi M 3

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 3 M color

749-100

Latch Timing Posi M 4

Latch Timing Posi M 4

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 4 M color

749-101

Latch Timing Posi C 1

Latch Timing Posi C 1

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 1 C color

749-102

Latch Timing Posi C 2

Latch Timing Posi C 2

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 2 C color

749-103

Latch Timing Posi C 3

Latch Timing Posi C 3

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 3 C color

749-104

Latch Timing Posi C 4

Latch Timing Posi C 4

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 4 C color

749-105

Latch Timing Posi K 1

Latch Timing Posi K 1

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 1 K color

749-106

Latch Timing Posi K 2

Latch Timing Posi K 2

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 2 K color

749-107

Latch Timing Posi K 3

Latch Timing Posi K 3

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 3 K color

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-108

Latch Timing Posi K 4

Latch Timing Posi K 4

0~255

Read/
Write

MCU-LPH Connection Check Posi Result 4 K color

749-109

Latch Timing Nega Y 1

Latch Timing Nega Y 1

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 1 Y color

749-110

Latch Timing Nega Y 2

Latch Timing Nega Y 2

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 2 Y color

749-111

Latch Timing Nega Y 3

Latch Timing Nega Y 3

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 3 Y color

749-112

Latch Timing Nega Y 4

Latch Timing Nega Y 4

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 4 Y color

749-113

Latch Timing Nega M 1

Latch Timing Nega M 1

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 1 M color

749-114

Latch Timing Nega M 2

Latch Timing Nega M 2

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 2 M color

749-115

Latch Timing Nega M 3

Latch Timing Nega M 3

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 3 M color

749-116

Latch Timing Nega M 4

Latch Timing Nega M 4

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 4 M color

749-117

Latch Timing Nega C 1

Latch Timing Nega C 1

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 1 C color

749-118

Latch Timing Nega C 2

Latch Timing Nega C 2

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 2 C color

749-119

Latch Timing Nega C 3

Latch Timing Nega C 3

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 3 C color

749-120

Latch Timing Nega C 4

Latch Timing Nega C 4

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 4 C color

749-121

Latch Timing Nega K 1

Latch Timing Nega K 1

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 1 K color

749-122

Latch Timing Nega K 2

Latch Timing Nega K 2

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 2 K color

749-123

Latch Timing Nega K 3

Latch Timing Nega K 3

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 3 K color

749-124

Latch Timing Nega K 4

Latch Timing Nega K 4

0~255

Read/
Write

MCU-LPH Connection Check Nega Result 4 K color

749-125

Latch Posi Data OK Number Y

Latch Posi Data OK Number Y

0~10

Read/
Write

MCU-LPH Connection Check Posi Result OK Qty Y color

749-126

Latch Posi Data OK Number M

Latch Posi Data OK Number M

0~10

Read/
Write

MCU-LPH Connection Check Posi Result OK Qty M color

749-127

Latch Posi Data OK Number C

Latch Posi Data OK Number C

0~10

Read/
Write

MCU-LPH Connection Check Posi Result OK Qty C color

749-128

Latch Posi Data OK Number K

Latch Posi Data OK Number K

0~10

Read/
Write

MCU-LPH Connection Check Posi Result OK Qty K color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-289

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-290

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-129

Latch Nega Data OK Number Y

Latch Nega Data OK Number Y

0~10

Read/
Write

MCU-LPH Connection Check Nega Result OK Qty Y color

749-130

Latch Nega Data OK Number M

Latch Nega Data OK Number M

0~10

Read/
Write

MCU-LPH Connection Check Nega Result OK Qty M color

749-131

Latch Nega Data OK Number C

Latch Nega Data OK Number C

0~10

Read/
Write

MCU-LPH Connection Check Nega Result OK Qty C color

749-132

Latch Nega Data OK Number K

Latch Nega Data OK Number K

0~10

Read/
Write

MCU-LPH Connection Check Nega Result OK Qty K color

749-133

Latch OK Threshold Number

Latch OK Threshold Number

0~10

Read/
Write

Threshold to cause Fail in MCU-LPH Connection Check Sequence

749-134

Video-Serial Sync Fail

Video-Serial Sync Fail

0~3

Read/
Write

Synch. Fail with Diag Video Data and Commu. to LPH (Hidden Fail)

749-135

Latch Timing Detection Time

Latch Timing Detection Time

0~255

50

50

Read/
Write

Time to output video data for latch in Video Data Latch Clock Optimization
Sequence
[ms]

749-136

Ltrg Check Count Y

Ltrg Check Count Y

0~10

Read/
Write

Ltrg Qty recognized by Ltrg Check Y color

749-137

Ltrg Check Count M

Ltrg Check Count M

0~10

Read/
Write

Ltrg Qty recognized by Ltrg Check M color

749-138

Ltrg Check Count C

Ltrg Check Count C

0~10

Read/
Write

Ltrg Qty recognized by Ltrg Check C color

749-139

Ltrg Check Count K

Ltrg Check Count K

0~10

Read/
Write

Ltrg Qty recognized by Ltrg Check K color

749-140

Ltrg Fail Threshold

Ltrg Fail Threshold

0~10

Read/
Write

Threshold to cause Fail in Ltrg Check

749-141

LTRG Short Y

LTRG Short Y

0~1

Read/
Write

Sets LTRG Timing Detection Y color.

749-142

LTRG Short M

LTRG Short M

0~1

Read/
Write

Sets LTRG Timing Detection M color.

749-143

LTRG Short C

LTRG Short C

0~1

Read/
Write

Sets LTRG Timing Detection C color.

749-144

LTRG Short K

LTRG Short K

0~1

Read/
Write

Sets LTRG Timing Detection K color.

749-145

Dotnum PS0

Dotnum PS0

0~255

56

56

Read/
Write

Thyristor Transfer Cycle (79mm/s)

749-146

Dotnum PS1

Dotnum PS1

0~255

36

36

Read/
Write

Thyristor Transfer Cycle (121mm/s)

749-147

Dotnum PS2

Dotnum PS2

0~255

25

25

Read/
Write

Thyristor Transfer Cycle (175mm/s)

749-148

Dotnum PS3

Dotnum PS3

0~255

22

22

Read/
Write

Thyristor Transfer Cycle (200mm/s)

749-149

Dotnum PS4

Dotnum PS4

0~255

19

19

Read/
Write

Thyristor Transfer Cycle (225mm/s)

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-150

Dotnum PS5

Dotnum PS5

0~255

17

17

Read/
Write

Thyristor Transfer Cycle (255mm/s)

749-151

I2C Frequency

I2C Frequency

50~800

400

400

Read/
Write

BITZ-DELSOL I2C Communication Speed


[kHz]

749-152

LPH Specific Code 1-1

LPH Specific Code 1-1

0~255

Read/
Write

Data for checking LPH model No.

749-153

LPH Specific Code 1-2

LPH Specific Code 1-2

0~255

12

12

Read/
Write

Data for checking LPH model No.

749-154

LPH Specific Code 2

LPH Specific Code 2

0~255

Read/
Write

Data for checking LPH model No.

749-155

LPH Specific Code 3-1

LPH Specific Code 3-1

0~255

Read/
Write

Data for checking LPH model No.

749-156

LPH Specific Code 3-2

LPH Specific Code 3-2

0~255

25

25

Read/
Write

Data for checking LPH model No.

749-157

LPH Specific Code 4Y

LPH Specific Code 4Y

0~255

Read/
Write

Data for checking LPH model No.

749-158

LPH Specific Code 4M

LPH Specific Code 4M

0~255

Read/
Write

Data for checking LPH model No.

749-159

LPH Specific Code 4C

LPH Specific Code 4C

0~255

Read/
Write

Data for checking LPH model No.

749-160

LPH Specific Code 4K

LPH Specific Code 4K

0~255

Read/
Write

Data for checking LPH model No.

749-161

X'talk Coefficient Y

0~100

Read/
Write

X'talk Correction Coefficient Y color

749-162

X'talk Coefficient M

0~100

Read/
Write

X'talk Correction Coefficient M color

749-163

X'talk Coefficient C

0~100

Read/
Write

X'talk Correction Coefficient C color

749-164

X'talk Coefficient K

0~100

Read/
Write

X'talk Correction Coefficient K color

749-165

X'talk Coefficient K (BW mode)

0~100

Read/
Write

X'talk Correction Coefficient K color (in BW mode)

749-166

LVDS Voltage Selection

LVDS Voltage Selection

0~1

Read/
Write

Bitz-LPH LVDS Voltage


0: 300mv, 1: 500mV

749-167

SWC_Detec. Temp Sensor


Switching

SWC_Detec. Temp Sensor


Switching

0~10

Read/
Write

Value for switching Sensor for compensating a temperature causing


uneven LPH light qty.

749-168

SWC_Temp Estimate Line Incline SWC_Temp Esti. Line Incline

0~255

144

144

Read/
Write

Incline of LPH Temp Estimate Line in compensation for a temperature


causing uneven LPH light qty.

749-169

SWC_Temp Estimate Line Y sec- SWC_Temp Esti Line Y section


tion

-127~127

-12

-12

Read/
Write

LPH Temp Estimate Line Y section in compensation for a temperature


causing uneven LPH light qty.

749-170

SWC_LPH Temp

0~100

Read/
Write

LPH Estimated Temp in Compensation for LPH Uneven-Light-Qty Temp


[deg. C]

SWC_LPH Temp

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-291

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-292

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

749-171

Smile Position Y B

Smile Position Y B

1~308

52

52

Read/
Write

Smile Correction Peak B (distance from O/B edge) Y color


[mm]

749-172

Smile Position Y C

Smile Position Y C

1~308

103

103

Read/
Write

Smile Correction Peak C (distance from O/B edge) Y color


[mm]

749-173

Smile Position Y D

Smile Position Y D

1~308

154

154

Read/
Write

Smile Correction Peak D (distance from O/B edge) Y color


[mm]

749-174

Smile Position Y E

Smile Position Y E

1~308

206

206

Read/
Write

Smile Correction Peak E (distance from O/B edge) Y color


[mm]

749-175

Smile Position Y F

Smile Position Y F

1~308

257

257

Read/
Write

Smile Correction Peak F (distance from O/B edge) Y color


[mm]

749-176

Smile Position M B

Smile Position M B

1~308

52

52

Read/
Write

Smile Correction Peak B (distance from O/B edge) M color


[mm]

749-177

Smile Position M C

Smile Position M C

1~308

103

103

Read/
Write

Smile Correction Peak C (distance from O/B edge) M color


[mm]

749-178

Smile Position M D

Smile Position M D

1~308

154

154

Read/
Write

Smile Correction Peak D (distance from O/B edge) M color


[mm]

749-179

Smile Position M E

Smile Position M E

1~308

206

206

Read/
Write

Smile Correction Peak E (distance from O/B edge) M color


[mm]

749-180

Smile Position M F

Smile Position M F

1~308

257

257

Read/
Write

Smile Correction Peak F (distance from O/B edge) M color


[mm]

749-181

Smile Position C B

Smile Position C B

1~308

52

52

Read/
Write

Smile Correction Peak B (distance from O/B edge) C color


[mm]

749-182

Smile Position C C

Smile Position C C

1~308

103

103

Read/
Write

Smile Correction Peak C (distance from O/B edge) C color


[mm]

749-183

Smile Position C D

Smile Position C D

1~308

154

154

Read/
Write

Smile Correction Peak D (distance from O/B edge) C color


[mm]

749-184

Smile Position C E

Smile Position C E

1~308

206

206

Read/
Write

Smile Correction Peak E (distance from O/B edge) C color


[mm]

749-185

Smile Position C F

Smile Position C F

1~308

257

257

Read/
Write

Smile Correction Peak F (distance from O/B edge) C color


[mm]

749-186

Smile Position K B

Smile Position K B

1~308

52

52

Read/
Write

Smile Correction Peak B (distance from O/B edge) K color


[mm]

749-187

Smile Position K C

Smile Position K C

1~308

103

103

Read/
Write

Smile Correction Peak C (distance from O/B edge) K color


[mm]

749-188

Smile Position K D

Smile Position K D

1~308

154

154

Read/
Write

Smile Correction Peak D (distance from O/B edge) K color


[mm]

749-189

Smile Position K E

Smile Position K E

1~308

206

206

Read/
Write

Smile Correction Peak E (distance from O/B edge) K color


[mm]

749-190

Smile Position K F

Smile Position K F

1~308

257

257

Read/
Write

Smile Correction Peak F (distance from O/B edge) K color


[mm]

749-191

In Out Tendency Y

In Out Tendency Y

-20~20

Read/
Write

IN OUT Tendency selection Y color


[%]

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

749-192

In Out Tendency M

In Out Tendency M

-20~20

Read/
Write

IN OUT Tendency selection M color


[%]

749-193

In Out Tendency C

In Out Tendency C

-20~20

Read/
Write

IN OUT Tendency selection C color


[%]

749-194

In Out Tendency K

In Out Tendency K

-20~20

Read/
Write

IN OUT Tendency selection K color


[%]

749-195

Smile Pattern Y

Smile Pattern Y

1~6

Read/
Write

Smile Correction Pattern selection Y color

749-196

Smile Pattern M

Smile Pattern M

1~6

Read/
Write

Smile Correction Pattern selection M color

749-197

Smile Pattern C

Smile Pattern C

1~6

Read/
Write

Smile Correction Pattern selection C color

749-198

Smile Pattern K

Smile Pattern K

1~6

Read/
Write

Smile Correction Pattern selection K color

749-199

Smile Level Y

Smile Level Y

1~6

Read/
Write

Smile Correction Level selection Y color


[(value-1)x4%]

749-200

Smile Level M

Smile Level M

1~6

Read/
Write

Smile Correction Level selection M color


[(value-1)x4%]

749-201

Smile Level C

Smile Level C

1~6

Read/
Write

Smile Correction Level selection C color


[(value-1)x4%]

749-202

Smile Level K

Smile Level K

1~6

Read/
Write

Smile Correction Level selection K color


[(value-1)x4%]

749-203

Smile Custom Y A

Smile Custom Y A

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-204

Smile Custom Y B

Smile Custom Y B

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-205

Smile Custom Y C

Smile Custom Y C

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-206

Smile Custom Y D

Smile Custom Y D

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-207

Smile Custom Y E

Smile Custom Y E

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-208

Smile Custom Y F

Smile Custom Y F

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-209

Smile Custom Y G

Smile Custom Y G

-20~20

Read/
Write

Smile Custom Correction Magnification Y color


[%]

749-210

Smile Custom M A

Smile Custom M A

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-211

Smile Custom M B

Smile Custom M B

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-212

Smile Custom M C

Smile Custom M C

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-293

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-294

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

Description

749-213

Smile Custom M D

Smile Custom M D

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-214

Smile Custom M E

Smile Custom M E

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-215

Smile Custom M F

Smile Custom M F

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-216

Smile Custom M G

Smile Custom M G

-20~20

Read/
Write

Smile Custom Correction Magnification M color


[%]

749-217

Smile Custom C A

Smile Custom C A

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-218

Smile Custom C B

Smile Custom C B

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-219

Smile Custom C C

Smile Custom C C

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-220

Smile Custom C D

Smile Custom C D

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-221

Smile Custom C E

Smile Custom C E

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-222

Smile Custom C F

Smile Custom C F

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-223

Smile Custom C G

Smile Custom C G

-20~20

Read/
Write

Smile Custom Correction Magnification C color


[%]

749-224

Smile Custom K A

Smile Custom K A

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-225

Smile Custom K B

Smile Custom K B

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-226

Smile Custom K C

Smile Custom K C

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-227

Smile Custom K D

Smile Custom K D

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-228

Smile Custom K E

Smile Custom K E

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-229

Smile Custom K F

Smile Custom K F

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-230

Smile Custom K G

Smile Custom K G

-20~20

Read/
Write

Smile Custom Correction Magnification K color


[%]

749-231

Ave Power ADC Position Y

Ave Power ADC Position Y

409~512

512

512

Read/
Write

Light Qty around ADC Sensor Y color

749-232

Ave Power ADC Position M

Ave Power ADC Position M

409~512

512

512

Read/
Write

Light Qty around ADC Sensor M color

749-233

Ave Power ADC Position C

Ave Power ADC Position C

409~512

512

512

Read/
Write

Light Qty around ADC Sensor C color

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-234

Ave Power ADC Position K

Ave Power ADC Position K

409~512

512

512

Read/
Write

Light Qty around ADC Sensor K color

749-235

Smile Correc. Overflow Qty Y

0~255

Read/
Write

Overflown-Block Counter in Smile Correction Y color


[block]

749-236

Smile Correc. Overflow Qty M

0~255

Read/
Write

Overflown-Block Counter in Smile Correction M color


[block]

749-237

Smile Correc. Overflow Qty C

0~255

Read/
Write

Overflown-Block Counter in Smile Correction C color


[block]

749-238

Smile Correc. Overflow Qty K

0~255

Read/
Write

Overflown-Block Counter in Smile Correction K color


[block]

749-239

Thin-Line Emphasis Correc. Over- Thin-Line Emphasis Correc.


flow Qty Y
Overflow Qty Y

0~255

Read/
Write

Overflown-Block Counter in Thin-Line Emphasis Correction Y color


[block]

749-240

Thin-Line Emphasis Correc. Over- Thin-Line Emphasis Correc.


flow Qty M
Overflow Qty M

0~255

Read/
Write

Overflown-Block Counter in Thin-Line Emphasis Correction M color


[block]

749-241

Thin-Line Emphasis Correc. Over- Thin-Line Emphasis Correc.


flow Qty C
Overflow Qty C

0~255

Read/
Write

Overflown-Block Counter in Thin-Line Emphasis Correction C color


[block]

749-242

Thin-Line Emphasis Correc. Over- Thin-Line Emphasis Correc.


flow Qty K
Overflow Qty K

0~255

Read/
Write

Overflown-Block Counter in Thin-Line Emphasis Correction K color


[block]

749-243

Delta density_up Y

Delta density_up Y

140~255

200

200

Read/
Write

Thin-Line Emphasis Correction Amount [0.5%] Y color

749-244

Delta density_up M

Delta density_up M

140~255

200

200

Read/
Write

Thin-Line Emphasis Correction Amount [0.5%] M color

749-245

Delta density_up C

Delta density_up C

140~255

200

200

Read/
Write

Thin-Line Emphasis Correction Amount [0.5%] C color

749-246

Delta density_up K

Delta density_up K

140~255

200

200

Read/
Write

Thin-Line Emphasis Correction Amount [0.5%] K color

749-247

Thin Line Correction Low Cin

Thin Line Correction Low Cin

0~110

20

20

Read/
Write

Lower limit of LPH Density Adj. Value


[%]

749-248

Thin Line Correction High Cin

Thin Line Correction High Cin

0~110

80

80

Read/
Write

Upper limit of LPH Density Adj. Value


[%]

749-249

LPH EEPROM Capacity Y

LPH EEPROM Capacity Y

0~2

Read

Capacity of EEPROM installed on Y-color LPH


0: 64K
1: 128K
2: 256K

749-250

LPH EEPROM Capacity M

LPH EEPROM Capacity M

0~2

Read

Capacity of EEPROM installed on M-color LPH


0: 64K
1: 128K
2: 256K

749-251

LPH EEPROM Capacity C

LPH EEPROM Capacity C

0~2

Read

Capacity of EEPROM installed on C-color LPH


0: 64K
1: 128K
2: 256K

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-295

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-296

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-252

LPH EEPROM Capacity K

LPH EEPROM Capacity K

0~2

Read

Capacity of EEPROM installed on K-color LPH


0: 64K
1: 128K
2: 256K

749-253

ADC Sensor Position Low

ADC Sensor Position Low

0~65535

2868

2868

Read/
Write

Lower limit of LPH Position corresponding to ADC Sensor position

749-254

ADC Sensor Position High

ADC Sensor Position High

0~65535

3222

3222

Read/
Write

Upper limit of LPH Position corresponding to ADC Sensor position

749-255

LPH Light Qty Hard Limiter Y PS0 LPH Light Qty Hard Limiter Y PS0 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (79mm/s)

749-256

LPH Light Qty Hard Limiter Y PS1 LPH Light Qty Hard Limiter Y PS1 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (121mm/s)

749-257

LPH Light Qty Hard Limiter Y PS2 LPH Light Qty Hard Limiter Y PS2 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (175mm/s)

749-258

LPH Light Qty Hard Limiter Y PS3 LPH Light Qty Hard Limiter Y PS3 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (200mm/s)

749-259

LPH Light Qty Hard Limiter Y PS4 LPH Light Qty Hard Limiter Y PS4 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (228mm/s)

749-260

LPH Light Qty Hard Limiter Y PS5 LPH Light Qty Hard Limiter Y PS5 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon Y color (255mm/s)

749-261

LPH Light Qty Hard Limiter M PS0 LPH Light Qty Hard Limiter M
PS0

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (79mm/s)

749-262

LPH Light Qty Hard Limiter M PS1 LPH Light Qty Hard Limiter M
PS1

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (121mm/s)

749-263

LPH Light Qty Hard Limiter M PS2 LPH Light Qty Hard Limiter M
PS2

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (175mm/s)

749-264

LPH Light Qty Hard Limiter M PS3 LPH Light Qty Hard Limiter M
PS3

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (200mm/s)

749-265

LPH Light Qty Hard Limiter M PS4 LPH Light Qty Hard Limiter M
PS4

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (228mm/s)

749-266

LPH Light Qty Hard Limiter M PS5 LPH Light Qty Hard Limiter M
PS5

0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon M color (255mm/s)

749-267

LPH Light Qty Hard Limiter C PS0 LPH Light Qty Hard Limiter C PS0 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (79mm/s)

749-268

LPH Light Qty Hard Limiter C PS1 LPH Light Qty Hard Limiter C PS1 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (121mm/s)

749-269

LPH Light Qty Hard Limiter C PS2 LPH Light Qty Hard Limiter C PS2 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (175mm/s)

749-270

LPH Light Qty Hard Limiter C PS3 LPH Light Qty Hard Limiter C PS3 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (200mm/s)

749-271

LPH Light Qty Hard Limiter C PS4 LPH Light Qty Hard Limiter C PS4 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (228mm/s)

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

Default
High

Default
Low

Read/
Write

749-272

LPH Light Qty Hard Limiter C PS5 LPH Light Qty Hard Limiter C PS5 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon C color (255mm/s)

749-273

LPH Light Qty Hard Limiter K PS0 LPH Light Qty Hard Limiter K PS0 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (79mm/s)

749-274

LPH Light Qty Hard Limiter K PS1 LPH Light Qty Hard Limiter K PS1 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (121mm/s)

749-275

LPH Light Qty Hard Limiter K PS2 LPH Light Qty Hard Limiter K PS2 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (175mm/s)

749-276

LPH Light Qty Hard Limiter K PS3 LPH Light Qty Hard Limiter K PS3 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (200mm/s)

749-277

LPH Light Qty Hard Limiter K PS4 LPH Light Qty Hard Limiter K PS4 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (228mm/s)

749-278

LPH Light Qty Hard Limiter K PS5 LPH Light Qty Hard Limiter K PS5 0~2046

2046

2046

Read/
Write

Upper limit of Light Qty LUT to be provided to Procon K color (255mm/s)

749-282

LPH Temp Compen._Section Y

LPH Temp Compen._Section Y

-255~0

-71

-71

Read/
Write

LPH Temp Compensation Y section Y

749-283

LPH Temp Compen._Section M

LPH Temp Compen._Section M

-255~0

-71

-71

Read/
Write

LPH Temp Compensation M section M

749-284

LPH Temp Compen._Section C

LPH Temp Compen._Section C

-255~0

-71

-71

Read/
Write

LPH Temp Compensation C section C

749-285

LPH Temp Compen._Section K

LPH Temp Compen._Section K

-255~0

-71

-71

Read/
Write

LPH Temp Compensation K section K

749-286

Compen. Coef. Limiter_Max

Compen. Coef. Limiter_Max

0~250

250

250

Read/
Write

Upper limit of Compensation Coefficient Limiter

749-287

Compen. Coef. Limiter_Min

Compen. Coef. Limiter_Min

-255~0

-100

-100

Read/
Write

Lower limit of Compensation Coefficient Limiter

749-288

Temp Sensor Switching

Temp Sensor Switching

0~10

Read/
Write

Temp Sensor Switching Switch

749-293

LPH Temp Compen._Incline Y

LPHTemp Compen._Incline Y

0~255

68

68

Read/
Write

LPH Temp Compensation Incline Y

749-294

LPHTemp Compen._Incline M

LPHTemp Compen._Incline M

0~255

68

68

Read/
Write

LPH Temp Compensation Incline M

749-295

LPHTemp Compen._Incline C

LPHTemp Compen._Incline C

0~255

68

68

Read/
Write

LPH Temp Compensation Incline C

749-296

LPHTemp Compen._Incline K

LPHTemp Compen._Incline K

0~255

68

68

Read/
Write

LPH Temp Compensation Incline K

749-301

DataShiftNumberY

DataShiftNumberY

0~255

Read/
Write

Total qty of Y-color data transferred

749-302

DataShiftNumberM

DataShiftNumberM

0~255

Read/
Write

Total qty of M-color data transferred

749-303

DataShiftNumberC

DataShiftNumberC

0~255

Read/
Write

Total qty of C-color data transferred

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

2010/08
6-297

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-298

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-304

DataShiftNumberK

DataShiftNumberK

0~255

Read/
Write

Total qty of K-color data transferred

749-305

DataShiftAdress1_Y

DataShiftAdress1_Y

0~255

Read/
Write

Address where Y-color data is transferred (higher 8 Bits): latest

749-306

DataShiftAdress1_M

DataShiftAdress1_M

0~255

Read/
Write

Address where M-color data is transferred (higher 8 Bits): latest

749-307

DataShiftAdress1_C

DataShiftAdress1_C

0~255

Read/
Write

Address where C-color data is transferred (higher 8 Bits): latest

749-308

DataShiftAdress1_K

DataShiftAdress1_K

0~255

Read/
Write

Address where K-color data is transferred (higher 8 Bits): latest

749-309

DataShiftAdress2_Y

DataShiftAdress2_Y

0~255

Read/
Write

Address where Y-color data is transferred (higher 8 Bits): one before latest

749-310

DataShiftAdress2_M

DataShiftAdress2_M

0~255

Read/
Write

Address where M-color data is transferred (higher 8 Bits): one before latest

749-311

DataShiftAdress2_C

DataShiftAdress2_C

0~255

Read/
Write

Address where C-color data is transferred (higher 8 Bits): one before latest

749-312

DataShiftAdress2_K

DataShiftAdress2_K

0~255

Read/
Write

Address where K-color data is transferred (higher 8 Bits): one before latest

749-313

DataShiftAdress3_Y

DataShiftAdress3_Y

0~255

Read/
Write

Address where Y-color data is transferred (higher 8 Bits): two before latest

749-314

DataShiftAdress3_M

DataShiftAdress3_M

0~255

Read/
Write

Address where M-color data is transferred (higher 8 Bits): two before latest

749-315

DataShiftAdress3_C

0~255

Read/
Write

Address where C-color data is transferred (higher 8 Bits): two before latest

749-316

DataShiftAdress3_K

0~255

Read/
Write

Address where K-color data is transferred (higher 8 Bits): two before latest

749-317

DataShiftAdress4_Y

0~255

Read/
Write

Address where Y-color data is transferred (higher 8 Bits): three before latest

749-318

DataShiftAdress4_M

0~255

Read/
Write

Address where M-color data is transferred (higher 8 Bits): three before latest

749-319

DataShiftAdress4_C

0~255

Read/
Write

Address where C-color data is transferred (higher 8 Bits): three before latest

749-320

DataShiftAdress4_K

0~255

Read/
Write

Address where K-color data is transferred (higher 8 Bits): three before latest

749-321

LPH Test Pattern Mode

LPH Test Pattern Mode

0~1

Read/
Write

Enables/disables LPH built-in Test Pattern.


0: Disables LPH built-in Test Pattern. (Default)
1: Enables LPH built-in Test Pattern.

749-322

LPH Streak Evalu. Chart Type

LPH Test Pattern Print Type

0~4

Read/
Write

Selects a type of LPH Streak Evaluation Chart.


0: Y color only, 1: M color only, 2: C color only, 3: K color only, 4: 4-color
superposition

749-323

LPH Regi Switch

LPH Regi Switch

0~1

Read/
Write

Center Regi to LPH Regi (Side Regi) Switching Switch


0: Center Regi
1: LPH Regi (Side Regi)

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-324

LPH Serial No Y [1]

LPH Serial No Y [1]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. Y [1]

749-325

LPH Serial No Y [2]

LPH Serial No Y [2]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. Y [2]

749-326

LPH Serial No Y [3]

LPH Serial No Y [3]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. Y [3]

749-327

LPH Serial No Y [4]

LPH Serial No Y [4]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. Y [4]

749-328

LPH Serial No Y [5]

LPH Serial No Y [5]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. Y [5]

749-329

LPH Serial No M [1]

LPH Serial No M [1]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. M [1]

749-330

LPH Serial No M [2]

LPH Serial No M [2]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. M [2]

749-331

LPH Serial No M [3]

LPH Serial No M [3]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. M [3]

749-332

LPH Serial No M [4]

LPH Serial No M [4]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. M [4]

749-333

LPH Serial No M [5]

LPH Serial No M [5]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. M [5]

749-334

LPH Serial No C [1]

LPH Serial No C [1]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. C [1]

749-335

LPH Serial No C [2]

LPH Serial No C [2]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. C [2]

749-336

LPH Serial No C [3]

LPH Serial No C [3]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. C [3]

749-337

LPH Serial No C [4]

LPH Serial No C [4]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. C [4]

749-338

LPH Serial No C [5]

LPH Serial No C [5]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. C [5]

749-339

LPH Serial No K [1]

LPH Serial No K [1]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. K [1]

749-340

LPH Serial No K [2]

LPH Serial No K [2]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. K [2]

749-341

LPH Serial No K [3]

LPH Serial No K [3]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. K [3]

749-342

LPH Serial No K [4]

LPH Serial No K [4]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. K [4]

749-343

LPH Serial No K [5]

LPH Serial No K [5]

0~255

Read/
Write

Storage of Serial No stored in EEPROM installed on LPH. K [5]

749-344

Pixel_total count Y [0]

Pixel_total count Y [0]

0~4294967295

Read/
Write

Pixel Count before 0 last Panel Y color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-299

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-300

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-345

Pixel_total count Y [1]

Pixel_total count Y [1]

0~4294967295

Read/
Write

Pixel Count before 1 last Panel Y color

749-346

Pixel_total count Y [2]

Pixel_total count Y [2]

0~4294967295

Read/
Write

Pixel Count before 2 last Panels Y color

749-347

Pixel_total count Y [3]

Pixel_total count Y [3]

0~4294967295

Read/
Write

Pixel Count before 3 last Panels Y color

749-348

Pixel_total count M [0]

Pixel_total count M [0]

0~4294967295

Read/
Write

Pixel Count before 0 last Panel M color

749-349

Pixel_total count M [1]

Pixel_total count M [1]

0~4294967295

Read/
Write

Pixel Count before 1 last Panel M color

749-350

Pixel_total count M [2]

Pixel_total count M [2]

0~4294967295

Read/
Write

Pixel Count before 2 last Panels M color

749-351

Pixel_total count M [3]

Pixel_total count M [3]

0~4294967295

Read/
Write

Pixel Count before 3 last Panels M color

749-352

Pixel_total count C [0]

Pixel_total count C [0]

0~4294967295

Read/
Write

Pixel Count before 0 last Panel C color

749-353

Pixel_total count C [1]

Pixel_total count C [1]

0~4294967295

Read/
Write

Pixel Count before 1 last Panel C color

749-354

Pixel_total count C [2]

Pixel_total count C [2]

0~4294967295

Read/
Write

Pixel Count before 2 last Panels C color

749-355

Pixel_total count C [3]

Pixel_total count C [3]

0~4294967295

Read/
Write

Pixel Count before 3 last Panels C color

749-356

Pixel_total count K [0]

Pixel_total count K [0]

0~4294967295

Read/
Write

Pixel Count before 0 last Panel K color

749-357

Pixel_total count K [1]

Pixel_total count K [1]

0~4294967295

Read/
Write

Pixel Count before 1 last Panel K color

749-358

Pixel_total count K [2]

Pixel_total count K [2]

0~4294967295

Read/
Write

Pixel Count before 2 last Panels K color

749-359

Pixel_total count K [3]

Pixel_total count K [3]

0~4294967295

Read/
Write

Pixel Count before 3 last Panels K color

749-360

Ltrg check warning threshold

Ltrg check warning

0~10

10

10

Read/
Write

Ltrg check warning threshold

749-361

LPH asic ver

LPH asic ver

0~15

Read/
Write

LPH asic ver


0: Current ASIC, 1: Next ASIC
Bit0=0: Y color: current ASIC
Bit1=0: M color: current ASIC
Bit2=0: C color: current ASIC
Bit3=0: K color: current ASIC

749-362

LPH Component Control-targeted LPH Component control


Color

0~15

15

15

Read/
Write

Color to execute LPH Component control for:


Bit0=1: Y color
Bit1=1: M color
Bit2=1: C color
Bit3=1: K color
For multiple colors, set their respective Bits to 1.

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-363

Dotnum component

Dotnum component

16~255

25

25

Read/
Write

Thyristor Transfer Cycle in Component Control

749-388

EE_MODE (for K)

Edge Enhance Switch (for K)

0~1

Read/
Write

Enables/disables Edge Enhance process. (for K)


0: Off
1: On
*Common setting to Tag00 and Tag01.

749-389

CMP_MODE (for K)

EE Compatible Mode (for K)

0~1

Read/
Write

Old EE Process Compatible Mode (for K)


0: New EE Process
1: Old EE Process

749-390

EETH0 (for K)

Threshold for Edge-

0~1022

198

198

Read/
Write

For edge detection. Threshold setting (for K)

749-391

NPTH0 (for K)

Threshold for Pixel

0~255

76

76

Read/
Write

For edge detection. Notable-Pixel Threshold setting (for K)

749-392

BKTH0 (for K)

Threshold for Background Chin


(for K)

0~255

51

51

Read/
Write

For edge detection. Background Threshold setting (for K)

749-393

RETH0 (for K)

Threshold for Detect

0~7

Read/
Write

Edge Reuse. Edge Qty Threshold setting [pixel] (for K)

749-394

RAND_MODE

RAND Image Tag On/Off


Switch_Regi

0~4369

17

17

Read/
Write

Sets availability of random-number processing.


0000000000000001: Superimpose random number on Image Area Tag00.
0000000000010000: Superimpose random number on Image Area Tag01.
0000000100000000: Superimpose random number on Pitch Area Tag00.
0001000000000000: Superimpose random number on Pitch Area Tag01.
Superimpose random numbers by combining above bits.

749-395

RAND INIT0

RAND Initialize Upper Data_Regi 0~16

10

10

Read/
Write

Initial setting of M-group random number. higher 4 bits

749-396

RAND INIT1

RAND Initialize Lower Data_Regi 0~65535

26437

26437

Read/
Write

Initial setting of M-group random number. lower 16 bits

749-397

RAND_BIT

RAND Data Bit_Regi

0~4

Read/
Write

Sets Random-number Superimposition Bit Qty.


000: 1 bit
001: 2 bits
010: 3 bits
011: 4 bits
100: 5 bits

749-399

ED_SEL

ED_SEL_Regi

0~1

Read/
Write

200C/300C Yellow ED selection


0: Dither0 Output selected
1: ED Output selected

749-417

Lead Edge Erase Amount

Lead Deletion

40~255

40

40

Read/
Write

Lead Edge Erase Amount [in steps of 0.1mm]

749-418

Side Edge Erase Amount

Side Deletion

20~255

20

20

Read/
Write

Side Edge Erase Amount [in steps of 0.1mm]

749-419

Trail Edge Erase Amount

Edge Deletion

20~255

20

20

Read/
Write

Trail Edge Erase Amount [in steps of 0.1mm]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-301

Description

6.3.22 NVM 749_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-302

6.3.22 NVM 749_EXP

Version 1.2

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Default
High

Default
Low

Read/
Write

749-420

EE_MODE (for YMC)

Edge Enhance Switch (for YMC) 0~1

Read/
Write

Enables/disables Edge Enhance process. (for YMC)


0: Off
1: On
*Common setting to Tag00 and Tag01.

749-421

CMP_MODE (for YMC)

EE Compatible Mode (for YMC)

0~1

Read/
Write

Old EE Process Compatible Mode (for YMC)


0: New EE Process
1: Old EE Process

749-422

EETH0 (for YMC)

Threshold for Edge Detect0 (for


YMC)

0~1022

198

198

Read/
Write

For edge detection. Threshold setting (for YMC)

749-423

NPTH0 (for YMC)

Threshold for Pixel Cin (for YMC) 0~255

76

76

Read/
Write

For edge detection. Notable-Pixel Threshold setting (for YMC)

749-424

BKTH0 (for YMC)

Threshold for Background Cin


(for YMC)

0~255

51

51

Read/
Write

For edge detection. Background Threshold setting (for YMC)

749-425

RETH0 (for YMC)

Threshold for Detect count (for


YMC)

0~7

Read/
Write

Edge Reuse. Edge Qty Threshold setting [pixel] (for YMC)

749-427

Char. Sharpening SW

Char. Sharpening SW

0~1

Read/
Write

Changes EELUT100%K Value to Adj. Value for sharpening characters.


0: Do not change.
1: Change.

749-428

Char. Sharpening Adj. Qty

Char. Sharpening Adj. Qty

0~255

179

179

Read/
Write

EELUT100%K changed value

749-429

Procon & EELUT Compounding


SW

Procon & EELUT Comp. SW

0~1

Read/
Write

Enables/disables the process for compounding EE Procon LUT and


EELUT.
0: Disabled
1: Enabled

749-435

EE Procon LUT Correc. Coef.


No.1 Yellow

EE Procon LUT Correc. Coef.


No.1 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.1 Yellow Correction Coefficient

749-436

EE Procon LUT Correc. Coef.


No.2 Yellow

EE Procon LUT Correc. Coef.


No.2 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.2 Yellow Correction Coefficient

749-437

EE Procon LUT Correc. Coef.


No.3 Yellow

EE Procon LUT Correc. Coef.


No.3 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.3 Yellow Correction Coefficient

749-438

EE Procon LUT Correc. Coef.


No.4 Yellow

EE Procon LUT Correc. Coef.


No.4 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.4 Yellow Correction Coefficient

749-439

EE Procon LUT Correc. Coef.


No.5 Yellow

EE Procon LUT Correc. Coef.


No.5 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.5 Yellow Correction Coefficient

749-440

EE Procon LUT Correc. Coef.


No.6 Yellow

EE Procon LUT Correc. Coef.


No.6 Yellow

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.6 Yellow Correction Coefficient

749-441

EE Procon LUT Correc. Coef.


No.1 Magenta

EE Procon LUT Correc. Coef.


No.1 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.1 Magenta Correction Coefficient

749-442

EE Procon LUT Correc. Coef.


No.2 Magenta

EE Procon LUT Correc. Coef.


No.2 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.2 Magenta Correction Coefficient

749-443

EE Procon LUT Correc. Coef.


No.3 Magenta

EE Procon LUT Correc. Coef.


No.3 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.3 Magenta Correction Coefficient

Setting Range

Description

Table 1 NVM 749_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default
High

Default
Low

Read/
Write

749-444

EE Procon LUT Correc. Coef.


No.4 Magenta

EE Procon LUT Correc. Coef.


No.4 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.4 Magenta Correction Coefficient

749-445

EE Procon LUT Correc. Coef.


No.5 Magenta

EE Procon LUT Correc. Coef.


No.5 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.5 Magenta Correction Coefficient

749-446

EE Procon LUT Correc. Coef.


No.6 Magenta

EE Procon LUT Correc. Coef.


No.6 Magenta

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.6 Magenta Correction Coefficient

749-447

EE Procon LUT Correc. Coef.


No.1 Cyan

EE Procon LUT Correc. Coef.


No.1 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.1 Cyan Correction Coefficient

749-448

EE Procon LUT Correc. Coef.


No.2 Cyan

EE Procon LUT Correc. Coef.


No.2 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.2 Cyan Correction Coefficient

749-449

EE Procon LUT Correc. Coef.


No.3 Cyan

EE Procon LUT Correc. Coef.


No.3 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.3 Cyan Correction Coefficient

749-450

EE Procon LUT Correc. Coef.


No.4 Cyan

EE Procon LUT Correc. Coef.


No.4 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.4 Cyan Correction Coefficient

749-451

EE Procon LUT Correc. Coef.


No.5 Cyan

EE Procon LUT Correc. Coef.


No.5 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.5 Cyan Correction Coefficient

749-452

EE Procon LUT Correc. Coef.


No.6 Cyan

EE Procon LUT Correc. Coef.


No.6 Cyan

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.6 Cyan Correction Coefficient

749-453

EE Procon LUT Correc. Coef.


No.1 Black

EE Procon LUT Correc. Coef.


No.1 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.1 Black Correction Coefficient

749-454

EE Procon LUT Correc. Coef.


No.2 Black

EE Procon LUT Correc. Coef.


No.2 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.2 Black Correction Coefficient

749-455

EE Procon LUT Correc. Coef.


No.3 Black

EE Procon LUT Correc. Coef.


No.3 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.3 Black Correction Coefficient

749-456

EE Procon LUT Correc. Coef.


No.4 Black

EE Procon LUT Correc. Coef.


No.4 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.4 Black Correction Coefficient

749-457

EE Procon LUT Correc. Coef.


No.5 Black

EE Procon LUT Correc. Coef.


No.5 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.5 Black Correction Coefficient

749-458

EE Procon LUT Correc. Coef.


No.6 Black

EE Procon LUT Correc. Coef.


No.6 Black

0~10000

100

100

Read/
Write

EE Procon LUT Cin No.6 Black Correction Coefficient

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-303

Description

6.3.22 NVM 749_EXP

General

General
6.3.22 NVM 749_EXP

2010/08
6-304

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.23 NVM 750_EXP


Table 1 NVM 750_EXP
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-001 Spec. Identification Code 1[Y]


LPH EEPROMAdd ress 0x0056

0~255

Read

Spec. Identification Code 1 Y color

750-002 Spec. Identification Code 2[Y]


LPH EEPROMAdd ress 0x0057

0~255

Read

Spec. Identification Code 2 Y color

750-003 Spec. Identification Code 3[Y]


LPH EEPROMAdd ress 0x0058

0~255

Read

Spec. Identification Code 3 Y color

750-004 Spec. Identification Code 4[Y]


LPH EEPROMAdd ress 0x0059

0~255

Read

Spec. Identification Code 4 Y color

750-005 dummy[Y]
LPH EEPROMAdd ress 0x005

0~255

Read

Adummy Y color

750-006 Spec. Identification Code 5[Y]


LPH EEPROMAdd ress 0x005B

0~255

Read

Spec. Identification Code 5 Y color

750-007 EEPROM Capacity Code [Y]


LPH EEPROMAdd ress 0x005C

0~255

Read

EEPROM Capacity Code Y color

750-008 Map Code (yr.) [Y]


LPH EEPROMAdd ress 0x005D

0~255

Read

Map Code (yr.) Y color

750-009 Map Code (mth) [Y]


LPH EEPROMAdd ress 0x005E

0~255

Read

Map Code (mth) Y color

750-010 Map Code (day) [Y]


LPH EEPROMAdd ress 0x005F

0~255

Read

Map Code (day) Y color

750-011 Part No. 6th digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0060

0~255

Read

Part No. 6th digit in 2nd half Y color

750-012 Part No. 5th digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0061

0~255

Read

Part No. 5th digit in 2nd half Y color

750-013 Part No. 4th digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0062

0~255

Read

Part No. 4th digit in 2nd half Y color

750-014 Part No. 3rd digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0063

0~255

Read

Part No. 3rd digit in 2nd half Y color

750-015 Part No. 2nd digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0064

0~255

Read

Part No. 2nd digit in 2nd half Y color

750-016 Part No. 1st digit in 2nd half [Y]


LPH EEPROMAdd ress 0x0065

0~255

Read

Part No. 1st digit in 2nd half Y color

750-017 LPH serial(10th & 9th digits)[Y]


LPH EEPROMAdd ress 0x0066

0~255

Read

LPH serial (10 & 9th digits ) Y color Manuf. Yr. 1st digit (decimal display)

750-018 LPH serial(8th & 7th digits)[Y]


LPH EEPROMAdd ress 0x0067

0~255

Read

LPH serial(8th & 7th digits) Y color Manuf. Mth 1st digit (decimal display)

750-019 LPH serial(6th & 5th digits)[Y]


LPH EEPROMAdd ress 0x0068

0~255

Read

LPH serial(6th & 5th digits) Y color Manuf. Mth 2nd digit (decimal display)

750-020 LPH serial(4th & 3rd digits )[Y]


LPH EEPROMAdd ress 0x0069

0~255

Read

LPH serial(4th & 3rd digits) Y color Serial No. 1st digit (decimal
display)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-305

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-306

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-021 LPH serial(2nd & 1st digits)[Y]


LPH EEPROMAdd ress 0x006A

0~255

Read

LPH serial(2nd & 1st digits) Y color Serial No. 2nd digit (decimal display)

750-022 blank[Y]
LPH EEPROMAdd ress 0x006B

0~255

Read

blank Y color Serial No. 3rd digit (decimal display)

750-023 blank)[Y]
LPH EEPROMAdd ress 0x006C

0~255

Read

blank Y color Serial No.4th digit (decimal display)

750-024 blank[Y]
LPH EEPROMAdd ress 0x006D

0~255

Read

blank Y color Serial No.5th digit (decimal display)

750-025 blank[Y]
LPH EEPROMAdd ress 0x006E

0~255

Read

blank Y color Serial No.6th digit (decimal display)

750-026 blank[Y]
LPH EEPROMAdd ress 0x006F

0~255

Read

blank Y color data for M/C check (Serial No.) 1st byte

750-027 blank[Y]
LPH EEPROMAdd ress 0x0070

0~255

Read

blank Y color data for M/C check (Serial No.) 2nd byte

750-028 blank[Y]
LPH EEPROMAdd ress 0x0071

0~255

Read

blank Y color data for M/C check (Serial No.) 3rd byte

750-029 blank[Y]
LPH EEPROMAdd ress 0x0072

0~255

Read

blank Y color data for M/C check (Serial No.) 4th byte

750-030 blank[Y]
LPH EEPROMAdd ress 0x0073

0~255

Read

blank Y color

750-031 DC_power_cor_LSB[Y]
LPH EEPROMAdd ress 0x0074

0~255

Read

DC_power_cor_LSB Y color

750-032 DC_power_cor_MSB[Y]
LPH EEPROMAdd ress 0x0075

0~255

Read

DC_power_cor_MSB Y color

750-033 Ch temp-1[Y]
LPH EEPROMAdd ress 0x0076

0~255

Read

Ch temp-1 Y color

750-034 blanck[Y]
LPH EEPROMAdd ress 0x0077

0~255

Read

blanck Y color

750-035 blanck[Y]
LPH EEPROMAdd ress 0x0078

0~255

Read

blanck Y color

750-036 blanck[Y]
LPH EEPROMAdd ress 0x0079

0~255

Read

blanckY color

750-037 LPH Mag Info (1st chip) [Y]


LPH EEPROMAdd ress 0x007A

0~255

Read

LPH Mag Info (1st chip) Y color

750-038 LPH Mag Info (6th chip) [Y]


LPH EEPROMAdd ress 0x007B

0~255

Read

LPH Mag Info (6th chip) Y color

750-039 LPH Mag Info (52nd chip) [Y]


LPH EEPROMAdd ress 0x007C

0~255

Read

LPH Mag Info (52nd chip) Y color

750-040 LPH Mag Info (57th chip) [Y]


LPH EEPROMAdd ress 0x007D

0~255

Read

LPH Mag Info (57th chip) Y color

750-041 LPH Overall Magnification Data [Y]


LPH EEPROMAdd ress 0x007E

0~255

Read

LPH Overall Magnification Data Y color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-042 SS_posi_max[Y]
LPH EEPROMAdd ress 0x007F

0~255

Read

SS_posi_max Y color

750-043 Spec. Identification Code 1[M]


LPH EEPROMAdd ress 0x0056

0~255

Read

Spec. Identification Code 1 M color

750-044 Spec. Identification Code 2[M]


LPH EEPROMAdd ress 0x0057

0~255

Read

Spec. Identification Code 2 M color

750-045 Spec. Identification Code 3[M]


LPH EEPROMAdd ress 0x0058

0~255

Read

Spec. Identification Code 3 M color

750-046 Spec. Identification Code 4[M]


LPH EEPROMAdd ress 0x0059

0~255

Read

Spec. Identification Code 4 M color

750-047 dummy[M]
LPH EEPROMAdd ress 0x005A

0~255

Read

dummy M color

750-048 Spec. Identification Code 5[M]


LPH EEPROMAdd ress 0x005B

0~255

Read

Spec. Identification Code 5 M color

750-049 EEPROM Capacity Code [M]


LPH EEPROMAdd ress 0x005C

0~255

Read

EEPROM Capacity Code M color

750-050 Map Code (yr.) [M]


LPH EEPROMAdd ress 0x005D

0~255

Read

Map Code (yr.) M color

750-051 Map Code (mth) [M]


LPH EEPROMAdd ress 0x005E

0~255

Read

Map Code (mth) M color

750-052 Map Code (day) [M]


LPH EEPROMAdd ress 0x005F

0~255

Read

Map Code (day) M color

750-053 Part No. 6th digit in 2nd half [M]


LPH EEPROMAdd ress 0x0060

0~255

Read

Part No. 6th digit in 2nd half M color

750-054 Part No. 5th digit in 2nd half [M]


LPH EEPROMAdd ress 0x0061

0~255

Read

Part No. 5th digit in 2nd half M color

750-055 Part No. 4th digit in 2nd half [M]


LPH EEPROMAdd ress 0x0062

0~255

Read

Part No. 4th digit in 2nd half M color

750-056 Part No. 3rd digit in 2nd half [M]


LPH EEPROMAdd ress 0x0063

0~255

Read

Part No. 3rd digit in 2nd half M color

750-057 Part No. 2nd digit in 2nd half [M]


LPH EEPROMAdd ress 0x0064

0~255

Read

Part No. 2nd digit in 2nd half M color

750-058 Part No. 1st digit in 2nd half [M]


LPH EEPROMAdd ress 0x0065

0~255

Read

Part No. 1st digit in 2nd half M color

750-059 LPH serial(10th & 9th digits)[M]


LPH EEPROMAdd ress 0x0066

0~255

Read

LPH serial(10th & 9th digits)M color Manuf. Yr 1st digit (decimal display)

750-060 LPH serial(8th & 7th digits)[M]


LPH EEPROMAdd ress 0x0067

0~255

Read

LPH serial(8th & 7th digits) M color Manuf. Mth 1st digit (decimal display)

750-061 LPH serial(6th & 5th digits)[M]


LPH EEPROMAdd ress 0x0068

0~255

Read

LPH serial(6th & 5th digits) M color Manuf. Mth 2nd digit (decimal display)

750-062 LPH serial(4th & 3rd digits )[M]


LPH EEPROMAdd ress 0x0069

0~255

Read

LPH serial(4th & 3rd digits ) M color Serial No. 1st digit (decimal display)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-307

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-308

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-063 LPH serial(2nd & 1st digits)[M]


LPH EEPROMAdd ress 0x006A

0~255

Read

LPH serial(2nd & 1st digits) M color Serial No. 2nd digit (decimal display)

750-064 blank[M]
LPH EEPROMAdd ress 0x006B

0~255

Read

blank M color Serial No. 3rd digit (decimal display)

750-065 blank)[M]
LPH EEPROMAdd ress 0x006C

0~255

Read

blank M color Serial No.4th digit (decimal display)

750-066 blank[M]
LPH EEPROMAdd ress 0x006D

0~255

Read

blank M color Serial No. 5th digit (decimal display)

750-067 blank[M]
LPH EEPROMAdd ress 0x006E

0~255

Read

blank M color Serial No.6th digit (decimal display)

750-068 blank[M]
LPH EEPROMAdd ress 0x006F

0~255

Read

blank M color data for M/C check (Serial No.) 1st byte

750-069 blank[M]
LPH EEPROMAdd ress 0x0070

0~255

Read

blank M color data for M/C check (Serial No.) 2nd byte

750-070 blank[M]
LPH EEPROMAdd ress 0x0071

0~255

Read

blank M color data for M/C check (Serial No.) 3rd byte

750-071 blank[M]
LPH EEPROMAdd ress 0x0072

0~255

Read

blank M color data for M/C check (Serial No.) 4th byte

750-072 blank[M]
LPH EEPROMAdd ress 0x0073

0~255

Read

blank M color

750-073 DC_power_cor_LSB[M]
LPH EEPROMAdd ress 0x0074

0~255

Read

DC_power_cor_LSB M color

750-074 DC_power_cor_MSB[M]
LPH EEPROMAdd ress 0x0075

0~255

Read

DC_power_cor_MSB M color

750-075 Ch temp-1[M]
LPH EEPROMAdd ress 0x0076

0~255

Read

Ch temp-1 M color

750-076 blanck[M]
LPH EEPROMAdd ress 0x0077

0~255

Read

blanck M color

750-077 blanck[M]
LPH EEPROMAdd ress 0x0078

0~255

Read

blanck M color

750-078 blanck[M]
LPH EEPROMAdd ress 0x0079

0~255

Read

blanckM color

750-079 LPH Mag Info (1st chip) [M]


LPH EEPROMAdd ress 0x007A

0~255

Read

LPH Mag Info (1st chip) M color

750-080 LPH Mag Info (6th chip) [M]


LPH EEPROMAdd ress 0x007B

0~255

Read

LPH Mag Info (6th chip) M color

750-081 LPH Mag Info (52nd chip) [M]


LPH EEPROMAdd ress 0x007C

0~255

Read

LPH Mag Info (52nd chip) M color

750-082 LPH Mag Info (57th chip) [M]


LPH EEPROMAdd ress 0x007D

0~255

Read

LPH Mag Info (57th chip) M color

750-083 LPH Overall Magnification Data [M]


LPH EEPROMAdd ress 0x007E

0~255

Read

LPH Overall Magnification Data M color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-084 SS_posi_max[M]
LPH EEPROMAdd ress 0x007F

0~255

Read

FSS_posi_max M color

750-085 Spec. Identification Code 1[C]


LPH EEPROMAdd ress 0x0056

0~255

Read

Spec. Identification Code 1 C color

750-086 Spec. Identification Code 2[C]


LPH EEPROMAdd ress 0x0057

0~255

Read

Spec. Identification Code 2 C color

750-087 Spec. Identification Code 3[C]


LPH EEPROMAdd ress 0x0058

0~255

Read

Spec. Identification Code 3 C color

750-088 Spec. Identification Code 4[C]


LPH EEPROMAdd ress 0x0059

0~255

Read

Spec. Identification Code 4 C color

750-089 dummy[C]
LPH EEPROMAdd ress 0x005A

0~255

Read

dummy C color

750-090 Spec. Identification Code 5[C]


LPH EEPROMAdd ress 0x005B

0~255

Read

Spec. Identification Code 5 C color

750-091 EEPROM Capacity Code [C]


LPH EEPROMAdd ress 0x005C

0~255

Read

EEPROM Capacity Code C color

750-092 Map Code (yr.) [C]


LPH EEPROMAdd ress 0x005D

0~255

Read

Map Code (yr.) C color

750-093 Map Code (mth) [C]


LPH EEPROMAdd ress 0x005E

0~255

Read

Map Code (mth) C color

750-094 Map Code (day) [C]


LPH EEPROMAdd ress 0x005F

0~255

Read

Map Code (day) C color

750-095 Part No. 6th digit in 2nd half [C]


LPH EEPROMAdd ress 0x0060

0~255

Read

Part No. 6th digit in 2nd half C color

750-096 Part No. 5th digit in 2nd half [C]


LPH EEPROMAdd ress 0x0061

0~255

Read

Part No. 5th digit in 2nd half C color

750-097 Part No. 4th digit in 2nd half [C]


LPH EEPROMAdd ress 0x0062

0~255

Read

Part No. 4th digit in 2nd half C color

750-098 Part No. 3rd digit in 2nd half [C]


LPH EEPROMAdd ress 0x0063

0~255

Read

Part No. 3rd digit in 2nd half C color

750-099 Part No. 2nd digit in 2nd half [C]


LPH EEPROMAdd ress 0x0064

0~255

Read

Part No. 2nd digit in 2nd half C color

750-100 Part No. 1st digit in 2nd half [C]


LPH EEPROMAdd ress 0x0065

0~255

Read

Part No. 1st digit in 2nd half C color

750-101 LPH serial(10th & 9th digits)[C]


LPH EEPROMAdd ress 0x0066

0~255

Read

LPH serial(10th & 9th digits)C color Manuf. Yr 1st digit (decimal display)

750-102 LPH serial(8th & 7th digits)[C]


LPH EEPROMAdd ress 0x0067

0~255

Read

LPH serial(8th & 7th digits) C color Manuf. Mth 1st digit (decimal display)

750-103 LPH serial(6th & 5th digits)[C]


LPH EEPROMAdd ress 0x0068

0~255

Read

LPH serial(6th & 5th digits) C color Manuf. Mth 2nd digit (decimal display)

750-104 LPH serial(4th & 3rd digits )[C]


LPH EEPROMAdd ress 0x0069

0~255

Read

LPH serial(4th & 3rd digits) C color Serial No. 1st digit (decimal
display)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-309

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-310

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-105 LPH serial(2nd & 1st digits)[C]


LPH EEPROMAdd ress 0x006A

0~255

Read

LPH serial(2nd & 1st digits) C color Serial No. 2nd digit (decimal display)

750-106 blank[C]
LPH EEPROMAdd ress 0x006B

0~255

Read

blank C color Serial No. 3rd digit (decimal display)

750-107 blank)[C]
LPH EEPROMAdd ress 0x006C

0~255

Read

blank C color Serial No.4th digit (decimal display)

750-108 blank[C]
LPH EEPROMAdd ress 0x006D

0~255

Read

blank C color Serial No.5th digit (decimal display)

750-109 blank[C]
LPH EEPROMAdd ress 0x006E

0~255

Read

blank C color Serial No.6th digit (decimal display)

750-110 blank[C]
LPH EEPROMAdd ress 0x006F

0~255

Read

blank C color data for M/C check (Serial No.) 1st byte

750-111 blank[C]
LPH EEPROMAdd ress 0x0070

0~255

Read

blank C color data for M/C check (Serial No.) 2nd byte

750-112 blank[C]
LPH EEPROMAdd ress 0x0071

0~255

Read

blank C color data for M/C check (Serial No.) 3rd byte

750-113 blank[C]
LPH EEPROMAdd ress 0x0072

0~255

Read

blank C color data for M/C check (Serial No.) 4th byte

750-114 blank[C]
LPH EEPROMAdd ress 0x0073

0~255

Read

blank C color

750-115 DC_power_cor_LSB[C]
LPH EEPROMAdd ress 0x0074

0~255

Read

DC_power_cor_LSB C color

750-116 DC_power_cor_MSB[C]
LPH EEPROMAdd ress 0x0075

0~255

Read

DC_power_cor_MSB C color

750-117 Ch temp-1[C]
LPH EEPROMAdd ress 0x0076

0~255

Read

Ch temp-1 C color

750-118 blanck[C]
LPH EEPROMAdd ress 0x0077

0~255

Read

blanck C color

750-119 blanck[C]
LPH EEPROMAdd ress 0x0078

0~255

Read

blanck C color

750-120 blanck[C]
LPH EEPROMAdd ress 0x0079

0~255

Read

blanck C color

750-121 LPH Mag Info (1st chip) [C]


LPH EEPROMAdd ress 0x007A

0~255

Read

LPH Mag Info (1st chip) C color

750-122 LPH Mag Info (6th chip) [C]


LPH EEPROMAdd ress 0x007B

0~255

Read

LPH Mag Info (6th chip) C color

750-123 LPH Mag Info (52nd chip) [C]


LPH EEPROMAdd ress 0x007C

0~255

Read

LPH Mag Info (52nd chip) C color

750-124 LPH Mag Info (57th chip) [C]


LPH EEPROMAdd ress 0x007D

0~255

Read

LPH Mag Info (57th chip) C color

750-125 LPH Overall Magnification Data [C]


LPH EEPROMAdd ress 0x007E

0~255

Read

LPH Overall Magnification Data C color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-126 SS_posi_max[C]
LPH EEPROMAdd ress 0x007F

0~255

Read

SS_posi_max C color

750-127 Spec. Identification Code 1[K]


LPH EEPROMAdd ress 0x0056

0~255

Read

Spec. Identification Code 1 K color

750-128 Spec. Identification Code 2[K]


LPH EEPROMAdd ress 0x0057

0~255

Read

Spec. Identification Code 2 K color

750-129 Spec. Identification Code 3[K]


LPH EEPROMAdd ress 0x0058

0~255

Read

Spec. Identification Code 3 K color

750-130 Spec. Identification Code 4[K]


LPH EEPROMAdd ress 0x0059

0~255

Read

Spec. Identification Code 4 K color

750-131 dummy[K]
LPH EEPROMAdd ress 0x005A

0~255

Read

dummy K color

750-132 Spec. Identification Code 5[K]


LPH EEPROMAdd ress 0x005B

0~255

Read

Spec. Identification Code 5 K color

750-133 EEPROM Capacity Code [K]


LPH EEPROMAdd ress 0x005C

0~255

Read

EEPROM Capacity Code K color

750-134 Map Code (yr.)[K]


LPH EEPROMAdd ress 0x005D

0~255

Read

Map Code (yr.) K color

750-135 Map Code (mth)[K]


LPH EEPROMAdd ress 0x005E

0~255

Read

Map Code (mth) K color

750-136 Map Code (day) [K]


LPH EEPROMAdd ress 0x005F

0~255

Read

Map Code (day) K color

750-137 Part No. 6th digit in 2nd half [K]


LPH EEPROMAdd ress 0x0060

0~255

Read

Part No. 6th digit in 2nd half K color

750-138 Part No. 5th digit in 2nd half [K]


LPH EEPROMAdd ress 0x0061

0~255

Read

Part No. 5th digit in 2nd half K color

750-139 Part No. 4th digit in 2nd half [K]


LPH EEPROMAdd ress 0x0062

0~255

Read

Part No. 4th digit in 2nd half K color

750-140 Part No. 3rd digit in 2nd half [K]


LPH EEPROMAdd ress 0x0063

0~255

Read

Part No. 3rd digit in 2nd half K color

750-141 Part No. 2nd digit in 2nd half [K]


LPH EEPROMAdd ress 0x0064

0~255

Read

Part No. 2nd digit in 2nd half K color

750-142 Part No. 1st digit in 2nd half [K]


LPH EEPROMAdd ress 0x0065

0~255

Read

Part No. 1st digit in 2nd half K color

750-143 LPH serial(10th & 9th digits)[K]


LPH EEPROMAdd ress 0x0066

0~255

Read

LPH serial(10th & 9th digits)K color Manuf. Yr 1st digit (decimal
display)

750-144 LPH serial(8th & 7th digits)[K]


LPH EEPROMAdd ress 0x0067

0~255

Read

LPH serial(8th & 7th digits) K color Manuf. Mth 1st digit (decimal display)

750-145 LPH serial(6th & 5th digits)[K]


LPH EEPROMAdd ress 0x0068

0~255

Read

LPH serial(6th & 5th digits) K color Manuf. Mth 2nd digit (decimal display)

750-146 LPH serial(4th & 3rd digits)[K]


LPH EEPROMAdd ress 0x0069

0~255

Read

LPH serial(4th & 3rd digits) K color Serial No. 1st digit (decimal
display)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-311

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-312

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-147 LPH serial(2nd & 1st digits)[K]


LPH EEPROMAdd ress 0x006A

0~255

Read

LPH serial(2nd & 1st digits) K color Serial No. 2nd digit (decimal display)

750-148 blank[K]
LPH EEPROMAdd ress 0x006B

0~255

Read

blank K color Serial No. 3rd digit (decimal display)

750-149 blank)[K]
LPH EEPROMAdd ress 0x006C

0~255

Read

blank K color Serial No.4th digit (decimal display)

750-150 blank[K]
LPH EEPROMAdd ress 0x006D

0~255

Read

blank K color Serial No.5th digit (decimal display)

750-151 blank[K]
LPH EEPROMAdd ress 0x006E

0~255

Read

blank K color Serial No.6th digit (decimal display)

750-152 blank[K]
LPH EEPROMAdd ress 0x006F

0~255

Read

blank K color data for M/C check (Serial No.) 1st byte

750-153 blank[K]
LPH EEPROMAdd ress 0x0070

0~255

Read

blank K color data for M/C check (Serial No.) 2nd byte

750-154 blank[K]
LPH EEPROMAdd ress 0x0071

0~255

Read

blank K color data for M/C check (Serial No.) 3rd byte

750-155 blank[K]
LPH EEPROMAdd ress 0x0072

0~255

Read

blank K color data for M/C check (Serial No.) 4th byte

750-156 blank[K]
LPH EEPROMAdd ress 0x0073

0~255

Read

blank K color

750-157 DC_power_cor_LSB[K]
LPH EEPROMAdd ress 0x0074

0~255

Read

DC_power_cor_LSB K color

750-158 DC_power_cor_MSB[K]
LPH EEPROMAdd ress 0x0075

0~255

Read

DC_power_cor_MSB K color

750-159 Ch temp-1[K]
LPH EEPROMAdd ress 0x0076

0~255

Read

Ch temp-1 K color

750-160 blanck[K]
LPH EEPROMAdd ress 0x0077

0~255

Read

blanck K color

750-161 blanck[K]
LPH EEPROMAdd ress 0x0078

0~255

Read

blanck K color

750-162 blanck[K]
LPH EEPROMAdd ress 0x0079

0~255

Read

blanckK color

750-163 LPH Mag Info (1st chip) [K]


LPH EEPROMAdd ress 0x007A

0~255

Read

LPH Mag Info (1st chip) K color

750-164 LPH Mag Info (6th chip) [K]


LPH EEPROMAdd ress 0x007B

0~255

Read

LPH Mag Info (6th chip) K color

750-165 LPH Mag Info (52nd chip) [K]


LPH EEPROMAdd ress 0x007C

0~255

Read

LPH Mag Info (52nd chip) K color

750-166 LPH Mag Info (57th chip) [K]


LPH EEPROMAdd ress 0x007D

0~255

Read

LPH Mag Info (57th chip) K color

750-167 LPH Overall Magnification Data [K]


LPH EEPROMAdd ress 0x007E

0~255

Read

LPH Overall Magnification Data K color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-168 SS_posi_max[K]
LPH EEPROMAdd ress 0x007F

0~255

Read

SS_posi_max K color

750-169 Y LPH RegisterAddress 0x0000(Dec:0)

0~255

Read

Register Data Y color

750-170 Y LPH RegisterAddress 0x0001(Dec:1)

0~255

Read

Register Data Y color

750-171 Y LPH RegisterAddress 0x0002(Dec:2)

0~255

Read

Register Data Y color

750-172 Y LPH RegisterAddress 0x0003(Dec:3)

0~255

Read

Register Data Y color

750-173 Y LPH RegisterAddress 0x0004(Dec:4)

0~255

Read

Register Data Y color

750-174 Y LPH RegisterAddress 0x0005(Dec:5)

0~255

Read

Register Data Y color

750-175 Y LPH RegisterAddress 0x0006(Dec:6)

0~255

Read

Register Data Y color

750-176 Y LPH RegisterAddress 0x0007(Dec:7)

0~255

Read

Register Data Y color

750-177 Y LPH RegisterAddress 0x0008(Dec:8)

0~255

Read

Register Data Y color

750-178 Y LPH RegisterAddress 0x0009(Dec:9)

0~255

Read

Register Data Y color

750-179 Y LPH RegisterAddress 0x000A(Dec:10)

0~255

Read

Register Data Y color

750-180 Y LPH RegisterAddress 0x000B(Dec:11)

0~255

Read

Register Data Y color

750-181 Y LPH RegisterAddress 0x000C(Dec:12)

0~255

Read

Register Data Y color

750-182 Y LPH RegisterAddress 0x000D(Dec:13)

0~255

Read

Register Data Y color

750-183 Y LPH RegisterAddress 0x000E(Dec:14)

0~255

Read

Register Data Y color

750-184 Y LPH RegisterAddress 0x000F(Dec:15)

0~255

Read

Register Data Y color

750-185 Y LPH RegisterAddress 0x0010(Dec:16)

0~255

Read

Register Data Y color

750-186 Y LPH RegisterAddress 0x0011(Dec:17)

0~255

Read

Register Data Y color

750-187 Y LPH RegisterAddress 0x0012(Dec:18)

0~255

Read

Register Data Y color

750-188 Y LPH RegisterAddress 0x0013(Dec:19)

0~255

Read

Register Data Y color

750-189 Y LPH RegisterAddress 0x0014(Dec:20)

0~255

Read

Register Data Y color

750-190 Y LPH RegisterAddress 0x0015(Dec:21)

0~255

Read

Register Data Y color

750-191 Y LPH RegisterAddress 0x0016(Dec:22)

0~255

Read

Register Data Y color

750-192 Y LPH RegisterAddress 0x0017(Dec:23)

0~255

Read

Register Data Y color

750-193 Y LPH RegisterAddress 0x0018(Dec:24)

0~255

Read

Register Data Y color

750-194 Y LPH RegisterAddress 0x0019(Dec:25)

0~255

Read

Register Data Y color

750-195 Y LPH RegisterAddress 0x001A(Dec:26)

0~255

Read

Register Data Y color

750-196 Y LPH RegisterAddress 0x001B(Dec:27)

0~255

Read

Register Data Y color

750-197 Y LPH RegisterAddress 0x001C(Dec:28)

0~255

Read

Register Data Y color

750-198 Y LPH RegisterAddress 0x001D(Dec:29)

0~255

Read

Register Data Y color

750-199

0~255

Read

Register Data Y color

YLPH RegisterAddress 0x001E(Dec:30)

750-200 Y LPH RegisterAddress 0x001F(Dec:31)

0~255

Read

Register Data Y color

750-201 Y LPH RegisterAddress 0x0020(Dec:32)

0~255

Read

Register Data Y color

750-202 Y LPH RegisterAddress 0x0021(Dec:33)

0~255

Read

Register Data Y color

750-203 Y LPH RegisterAddress 0x0022(Dec:34)

0~255

Read

Register Data Y color

750-204 Y LPH RegisterAddress 0x0023(Dec:35)

0~255

Read

Register Data Y color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-313

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-314

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-205 Y LPH RegisterAddress 0x0024(Dec:36)

0~255

Read

Register Data Y color

750-206 Y LPH RegisterAddress 0x0025(Dec:37)

0~255

Read

Register Data Y color

750-207 Y LPH RegisterAddress 0x0026(Dec:38)

0~255

Read

Register Data Y color

750-208 Y LPH RegisterAddress 0x0027(Dec:39)

0~255

Read

Register Data Y color

750-209 Y LPH RegisterAddress 0x0028(Dec:40)

0~255

Read

Register Data Y color

750-210 Y LPH RegisterAddress 0x0029(Dec:41)

0~255

Read

Register Data Y color

750-211 Y LPH RegisterAddress 0x002A(Dec:42)

0~255

Read

Register Data Y color

750-212 Y LPH RegisterAddress 0x002B(Dec:43)

0~255

Read

Register Data Y color

750-213 Y LPH RegisterAddress 0x002C(Dec:44)

0~255

Read

Register Data Y color

750-214 Y LPH RegisterAddress 0x002D(Dec:45)

0~255

Read

Register Data Y color

750-215 Y LPH RegisterAddress 0x002E(Dec:46)

0~255

Read

Register Data Y color

750-216 Y LPH RegisterAddress 0x002F(Dec:47)

0~255

Read

Register Data Y color

750-217 Y LPH RegisterAddress 0x0030(Dec:48)

0~255

Read

Register Data Y color

750-218 Y LPH RegisterAddress 0x0031(Dec:49)

0~255

Read

Register Data Y color

750-219 Y LPH RegisterAddress 0x0032(Dec:50)

0~255

Read

Register Data Y color

750-220 Y LPH RegisterAddress 0x0033(Dec:51)

0~255

Read

Register Data Y color

750-221 Y LPH RegisterAddress 0x0034(Dec:52)

0~255

Read

Register Data Y color

750-222 Y LPH RegisterAddress 0x0035(Dec:53)

0~255

Read

Register Data Y color

750-223 Y LPH RegisterAddress 0x0036(Dec:54)

0~255

Read

Register Data Y color

750-224 Y LPH RegisterAddress 0x0037(Dec:55)

0~255

Read

Register Data Y color

750-225 Y LPH RegisterAddress 0x0038(Dec:56)

0~255

Read

Register Data Y color

750-226 Y LPH RegisterAddress 0x0039(Dec:57)

0~255

Read

Register Data Y color

750-227 Y LPH RegisterAddress 0x003A(Dec:58)

0~255

Read

Register Data Y color

750-228 Y LPH RegisterAddress 0x003B(Dec:59)

0~255

Read

Register Data Y color

750-229 Y LPH RegisterAddress 0x003C(Dec:60)

0~255

Read

Register Data Y color

750-230 Y LPH RegisterAddress 0x003D(Dec:61)

0~255

Read

Register Data Y color

750-231 Y LPH RegisterAddress 0x003E(Dec:62)

0~255

Read

Register Data Y color

750-232 Y LPH RegisterAddress 0x003F(Dec:63)

0~255

Read

Register Data Y color

750-233 Y LPH RegisterAddress 0x0040(Dec:64)

0~255

Read

Register Data Y color

750-234 Y LPH RegisterAddress 0x0041(Dec:65)

0~255

Read

Register Data Y color

750-235 Y LPH RegisterAddress 0x0042(Dec:66)

0~255

Read

Register Data Y color

750-236 Y LPH RegisterAddress 0x0043(Dec:67)

0~255

Read

Register Data Y color

750-237 Y LPH RegisterAddress 0x0044(Dec:68)

0~255

Read

Register Data Y color

750-238 Y LPH RegisterAddress 0x0045(Dec:69)

0~255

Read

Register Data Y color

750-239 Y LPH RegisterAddress 0x0046(Dec:70)

0~255

Read

Register Data Y color

750-240 Y LPH RegisterAddress 0x0047(Dec:71)

0~255

Read

Register Data Y color

750-241 Y LPH RegisterAddress 0x0048(Dec:72)

0~255

Read

Register Data Y color

750-242 Y LPH RegisterAddress 0x0049(Dec:73)

0~255

Read

Register Data Y color

750-243 Y LPH RegisterAddress 0x004A(Dec:74)

0~255

Read

Register Data Y color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-244 Y LPH RegisterAddress 0x004B(Dec:75)

0~255

Read

Register Data Y color

750-245 Y LPH RegisterAddress 0x004C(Dec:76)

0~255

Read

Register Data Y color

750-246 Y LPH RegisterAddress 0x004D(Dec:77)

0~255

Read

Register Data Y color

750-247 Y LPH RegisterAddress 0x004E(Dec:78)

0~255

Read

Register Data Y color

750-248 Y LPH RegisterAddress 0x004F(Dec:79)

0~255

Read

Register Data Y color

750-249 Y LPH RegisterAddress 0x0050(Dec:80)

0~255

Read

Register Data Y color

750-250 Y LPH RegisterAddress 0x0051(Dec:81)

0~255

Read

Register Data Y color

750-251 Y LPH RegisterAddress 0x0052(Dec:82)

0~255

Read

Register Data Y color

750-252 Y LPH RegisterAddress 0x0053(Dec:83)

0~255

Read

Register Data Y color

750-253 Y LPH RegisterAddress 0x0054(Dec:84)

0~255

Read

Register Data Y color

750-254 Y LPH RegisterAddress 0x0055(Dec:85)

0~255

Read

Register Data Y color

750-255 Y LPH RegisterAddress 0x0056(Dec:86)

0~255

Read

Register Data Y color

750-256 Y LPH RegisterAddress 0x0057(Dec:87)

0~255

Read

Register Data Y color

750-257 Y LPH RegisterAddress 0x0058(Dec:88)

0~255

Read

Register Data Y color

750-258 Y LPH RegisterAddress 0x0059(Dec:89)

0~255

Read

Register Data Y color

750-259 Y LPH RegisterAddress 0x005A(Dec:90)

0~255

Read

Register Data Y color

750-260 Y LPH RegisterAddress 0x005B(Dec:91)

0~255

Read

Register Data Y color

750-261 Y LPH RegisterAddress 0x005C(Dec:92)

0~255

Read

Register Data Y color

750-262 Y LPH RegisterAddress 0x005D(Dec:93)

0~255

Read

Register Data Y color

750-263 Y LPH RegisterAddress 0x005E(Dec:94)

0~255

Read

Register Data Y color

750-264 Y LPH RegisterAddress 0x005F(Dec:95)

0~255

Read

Register Data Y color

750-265 Y LPH RegisterAddress 0x0060(Dec:96)

0~255

Read

Register Data Y color

750-266 Y LPH RegisterAddress 0x0061(Dec:97)

0~255

Read

Register Data Y color

750-267 Y LPH RegisterAddress 0x0062(Dec:98)

0~255

Read

Register Data Y color

750-268 Y LPH RegisterAddress 0x0063(Dec:99)

0~255

Read

Register Data Y color

750-269 M LPH RegisterAddress 0x0000(Dec:0)

0~255

Read

Register Data M color

750-270 M LPH RegisterAddress 0x0001(Dec:1)

0~255

Read

Register Data M color

750-271 M LPH RegisterAddress 0x0002(Dec:2)

0~255

Read

Register Data M color

750-272 M LPH RegisterAddress 0x0003(Dec:3)

0~255

Read

Register Data M color

750-273 M LPH RegisterAddress 0x0004(Dec:4)

0~255

Read

Register Data M color

750-274 M LPH RegisterAddress 0x0005(Dec:5)

0~255

Read

Register Data M color

750-275 M LPH RegisterAddress 0x0006(Dec:6)

0~255

Read

Register Data M color

750-276 M LPH RegisterAddress 0x0007(Dec:7)

0~255

Read

Register Data M color

750-277 M LPH RegisterAddress 0x0008(Dec:8)

0~255

Read

Register Data M color

750-278 M LPH RegisterAddress 0x0009(Dec:9)

0~255

Read

Register Data M color

750-279 M LPH RegisterAddress 0x000A(Dec:10)

0~255

Read

Register Data M color

750-280 M LPH RegisterAddress 0x000B(Dec:11)

0~255

Read

Register Data M color

750-281 M LPH RegisterAddress 0x000C(Dec:12)

0~255

Read

Register Data M color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-315

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-316

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-282 M LPH RegisterAddress 0x000D(Dec:13)

0~255

Read

Register Data M color

750-283 M LPH RegisterAddress 0x000E(Dec:14)

0~255

Read

Register Data M color

750-284 M LPH RegisterAddress 0x000F(Dec:15)

0~255

Read

Register Data M color

750-285 M LPH RegisterAddress 0x0010(Dec:16)

0~255

Read

Register Data M color

750-286 M LPH RegisterAddress 0x0011(Dec:17)

0~255

Read

Register Data M color

750-287 M LPH RegisterAddress 0x0012(Dec:18)

0~255

Read

Register Data M color

750-288 M LPH RegisterAddress 0x0013(Dec:19)

0~255

Read

Register Data M color

750-289 M LPH RegisterAddress 0x0014(Dec:20)

0~255

Read

Register Data M color

750-290 M LPH RegisterAddress 0x0015(Dec:21)

0~255

Read

Register Data M color

750-291 M LPH RegisterAddress 0x0016(Dec:22)

0~255

Read

Register Data M color

750-292 M LPH RegisterAddress 0x0017(Dec:23)

0~255

Read

Register Data M color

750-293 M LPH RegisterAddress 0x0018(Dec:24)

0~255

Read

Register Data M color

750-294 M LPH RegisterAddress 0x0019(Dec:25)

0~255

Read

Register Data M color

750-295 M LPH RegisterAddress 0x001A(Dec:26)

0~255

Read

Register Data M color

750-296 M LPH RegisterAddress 0x001B(Dec:27)

0~255

Read

Register Data M color

750-297 M LPH RegisterAddress 0x001C(Dec:28)

0~255

Read

Register Data M color

750-298 M LPH RegisterAddress 0x001D(Dec:29)

0~255

Read

Register Data M color

750-299 M LPH RegisterAddress 0x001E(Dec:30)

0~255

Read

Register Data M color

750-300 M LPH RegisterAddress 0x001F(Dec:31)

0~255

Read

Register Data M color

750-301 M LPH RegisterAddress 0x0020(Dec:32)

0~255

Read

Register Data M color

750-302 M LPH RegisterAddress 0x0021(Dec:33)

0~255

Read

Register Data M color

750-303 M LPH RegisterAddress 0x0022(Dec:34)

0~255

Read

Register Data M color

750-304 M LPH RegisterAddress 0x0023(Dec:35)

0~255

Read

Register Data M color

750-305 M LPH RegisterAddress 0x0024(Dec:36)

0~255

Read

Register Data M color

750-306 M LPH RegisterAddress 0x0025(Dec:37)

0~255

Read

Register Data M color

750-307 M LPH RegisterAddress 0x0026(Dec:38)

0~255

Read

Register Data M color

750-308 M LPH RegisterAddress 0x0027(Dec:39)

0~255

Read

Register Data M color

750-309 M LPH RegisterAddress 0x0028(Dec:40)

0~255

Read

Register Data M color

750-310 M LPH RegisterAddress 0x0029(Dec:41)

0~255

Read

Register Data M color

750-311 M LPH RegisterAddress 0x002A(Dec:42)

0~255

Read

Register Data M color

750-312 M LPH RegisterAddress 0x002B(Dec:43)

0~255

Read

Register Data M color

750-313 M LPH RegisterAddress 0x002C(Dec:44)

0~255

Read

Register Data M color

750-314 M LPH RegisterAddress 0x002D(Dec:45)

0~255

Read

Register Data M color

750-315 M LPH RegisterAddress 0x002E(Dec:46)

0~255

Read

Register Data M color

750-316 M LPH RegisterAddress 0x002F(Dec:47)

0~255

Read

Register Data M color

750-317 M LPH RegisterAddress 0x0030(Dec:48)

0~255

Read

Register Data M color

750-318 M LPH RegisterAddress 0x0031(Dec:49)

0~255

Read

Register Data M color

750-319 M LPH RegisterAddress 0x0032(Dec:50)

0~255

Read

Register Data M color

750-320 M LPH RegisterAddress 0x0033(Dec:51)

0~255

Read

Register Data M color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-321 M LPH RegisterAddress 0x0034(Dec:52)

0~255

Read

Register Data M color

750-322 M LPH RegisterAddress 0x0035(Dec:53)

0~255

Read

Register Data M color

750-323 M LPH RegisterAddress 0x0036(Dec:54)

0~255

Read

Register Data M color

750-324 M LPH RegisterAddress 0x0037(Dec:55)

0~255

Read

Register Data M color

750-325 M LPH RegisterAddress 0x0038(Dec:56)

0~255

Read

Register Data M color

750-326 M LPH RegisterAddress 0x0039(Dec:57)

0~255

Read

Register Data M color

750-327 M LPH RegisterAddress 0x003A(Dec:58)

0~255

Read

Register Data M color

750-328 M LPH RegisterAddress 0x003B(Dec:59)

0~255

Read

Register Data M color

750-329 M LPH RegisterAddress 0x003C(Dec:60)

0~255

Read

Register Data M color

750-330 M LPH RegisterAddress 0x003D(Dec:61)

0~255

Read

Register Data M color

750-331 M LPH RegisterAddress 0x003E(Dec:62)

0~255

Read

Register Data M color

750-332 M LPH RegisterAddress 0x003F(Dec:63)

0~255

Read

Register Data M color

750-333 M LPH RegisterAddress 0x0040(Dec:64)

0~255

Read

Register Data M color

750-334 M LPH RegisterAddress 0x0041(Dec:65)

0~255

Read

Register Data M color

750-335 M LPH RegisterAddress 0x0042(Dec:66)

0~255

Read

Register Data M color

750-336 M LPH RegisterAddress 0x0043(Dec:67)

0~255

Read

Register Data M color

750-337 M LPH RegisterAddress 0x0044(Dec:68)

0~255

Read

Register Data M color

750-338 M LPH RegisterAddress 0x0045(Dec:69)

0~255

Read

Register Data M color

750-339 M LPH RegisterAddress 0x0046(Dec:70)

0~255

Read

Register Data M color

750-340 M LPH RegisterAddress 0x0047(Dec:71)

0~255

Read

Register Data M color

750-341 M LPH RegisterAddress 0x0048(Dec:72)

0~255

Read

Register Data M color

750-342 M LPH RegisterAddress 0x0049(Dec:73)

0~255

Read

Register Data M color

750-343 M LPH RegisterAddress 0x004A(Dec:74)

0~255

Read

Register Data M color

750-344 M LPH RegisterAddress 0x004B(Dec:75)

0~255

Read

Register Data M color

750-345 M LPH RegisterAddress 0x004C(Dec:76)

0~255

Read

Register Data M color

750-346 M LPH RegisterAddress 0x004D(Dec:77)

0~255

Read

Register Data M color

750-347 M LPH RegisterAddress 0x004E(Dec:78)

0~255

Read

Register Data M color

750-348 M LPH RegisterAddress 0x004F(Dec:79)

0~255

Read

Register Data M color

750-349 M LPH RegisterAddress 0x0050(Dec:80)

0~255

Read

Register Data M color

750-350 M LPH RegisterAddress 0x0051(Dec:81)

0~255

Read

Register Data M color

750-351 M LPH RegisterAddress 0x0052(Dec:82)

0~255

Read

Register Data M color

750-352 M LPH RegisterAddress 0x0053(Dec:83)

0~255

Read

Register Data M color

750-353 M LPH RegisterAddress 0x0054(Dec:84)

0~255

Read

Register Data M color

750-354 M LPH RegisterAddress 0x0055(Dec:85)

0~255

Read

Register Data M color

750-355 M LPH RegisterAddress 0x0056(Dec:86)

0~255

Read

Register Data M color

750-356 M LPH RegisterAddress 0x0057(Dec:87)

0~255

Read

Register Data M color

750-357 M LPH RegisterAddress 0x0058(Dec:88)

0~255

Read

Register Data M color

750-358 M LPH RegisterAddress 0x0059(Dec:89)

0~255

Read

Register Data M color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-317

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-318

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-359 M LPH RegisterAddress 0x005A(Dec:90)

0~255

Read

Register Data M color

750-360 M LPH RegisterAddress 0x005B(Dec:91)

0~255

Read

Register Data M color

750-361 M LPH RegisterAddress 0x005C(Dec:92)

0~255

Read

Register Data M color

750-362 M LPH RegisterAddress 0x005D(Dec:93)

0~255

Read

Register Data M color

750-363 M LPH RegisterAddress 0x005E(Dec:94)

0~255

Read

Register Data M color

750-364 M LPH RegisterAddress 0x005F(Dec:95)

0~255

Read

Register Data M color

750-365 M LPH RegisterAddress 0x0060(Dec:96)

0~255

Read

Register Data M color

750-366 M LPH RegisterAddress 0x0061(Dec:97)

0~255

Read

Register Data M color

750-367 M LPH RegisterAddress 0x0062(Dec:98)

0~255

Read

Register Data M color

750-368 M LPH RegisterAddress 0x0063(Dec:99)

0~255

Read

Register Data M color

750-369 C LPH RegisterAddress 0x0000(Dec:0)

0~255

Read

Register Data C color

750-370 C LPH RegisterAddress 0x0001(Dec:1)

0~255

Read

Register Data C color

750-371 C LPH RegisterAddress 0x0002(Dec:2)

0~255

Read

Register Data C color

750-372 C LPH RegisterAddress 0x0003(Dec:3)

0~255

Read

Register Data C color

750-373 C LPH RegisterAddress 0x0004(Dec:4)

0~255

Read

Register Data C color

750-374 C LPH RegisterAddress 0x0005(Dec:5)

0~255

Read

Register Data C color

750-375 C LPH RegisterAddress 0x0006(Dec:6)

0~255

Read

Register Data C color

750-376 C LPH RegisterAddress 0x0007(Dec:7)

0~255

Read

Register Data C color

750-377 C LPH RegisterAddress 0x0008(Dec:8)

0~255

Read

Register Data C color

750-378 C LPH RegisterAddress 0x0009(Dec:9)

0~255

Read

Register Data C color

750-379 C LPH RegisterAddress 0x000A(Dec:10)

0~255

Read

Register Data C color

750-380 C LPH RegisterAddress 0x000B(Dec:11)

0~255

Read

Register Data C color

750-381 C LPH RegisterAddress 0x000C(Dec:12)

0~255

Read

Register Data C color

750-382 C LPH RegisterAddress 0x000D(Dec:13)

0~255

Read

Register Data C color

750-383 C LPH RegisterAddress 0x000E(Dec:14)

0~255

Read

Register Data C color

750-384 C LPH RegisterAddress 0x000F(Dec:15)

0~255

Read

Register Data C color

750-385 C LPH RegisterAddress 0x0010(Dec:16)

0~255

Read

Register Data C color

750-386 C LPH RegisterAddress 0x0011(Dec:17)

0~255

Read

Register Data C color

750-387 C LPH RegisterAddress 0x0012(Dec:18)

0~255

Read

Register Data C color

750-388 C LPH RegisterAddress 0x0013(Dec:19)

0~255

Read

Register Data C color

750-389 C LPH RegisterAddress 0x0014(Dec:20)

0~255

Read

Register Data C color

750-390 C LPH RegisterAddress 0x0015(Dec:21)

0~255

Read

Register Data C color

750-391 C LPH RegisterAddress 0x0016(Dec:22)

0~255

Read

Register Data C color

750-392 C LPH RegisterAddress 0x0017(Dec:23)

0~255

Read

Register Data C color

750-393 C LPH RegisterAddress 0x0018(Dec:24)

0~255

Read

Register Data C color

750-394 C LPH RegisterAddress 0x0019(Dec:25)

0~255

Read

Register Data C color

750-395 C LPH RegisterAddress 0x001A(Dec:26)

0~255

Read

Register Data C color

750-396 C LPH RegisterAddress 0x001B(Dec:27)

0~255

Read

Register Data C color

750-397 C LPH RegisterAddress 0x001C(Dec:28)

0~255

Read

Register Data C color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-398 C LPH RegisterAddress 0x001D(Dec:29)

0~255

Read

Register Data C color

750-399 C LPH RegisterAddress 0x001E(Dec:30)

0~255

Read

Register Data C color

750-400 C LPH RegisterAddress 0x001F(Dec:31)

0~255

Read

Register Data C color

750-401 C LPH RegisterAddress 0x0020(Dec:32)

0~255

Read

Register Data C color

750-402 C LPH RegisterAddress 0x0021(Dec:33)

0~255

Read

Register Data C color

750-403 C LPH RegisterAddress 0x0022(Dec:34)

0~255

Read

Register Data C color

750-404 C LPH RegisterAddress 0x0023(Dec:35)

0~255

Read

Register Data C color

750-405 C LPH RegisterAddress 0x0024(Dec:36)

0~255

Read

Register Data C color

750-406 C LPH RegisterAddress 0x0025(Dec:37)

0~255

Read

Register Data C color

750-407 C LPH RegisterAddress 0x0026(Dec:38)

0~255

Read

Register Data C color

750-408 C LPH RegisterAddress 0x0027(Dec:39)

0~255

Read

Register Data C color

750-409 C LPH RegisterAddress 0x0028(Dec:40)

0~255

Read

Register Data C color

750-410 C LPH RegisterAddress 0x0029(Dec:41)

0~255

Read

Register Data C color

750-411 C LPH RegisterAddress 0x002A(Dec:42)

0~255

Read

Register Data C color

750-412 C LPH RegisterAddress 0x002B(Dec:43)

0~255

Read

Register Data C color

750-413 C LPH RegisterAddress 0x002C(Dec:44)

0~255

Read

Register Data C color

750-414 C LPH RegisterAddress 0x002D(Dec:45)

0~255

Read

Register Data C color

750-415 C LPH RegisterAddress 0x002E(Dec:46)

0~255

Read

Register Data C color

750-416 C LPH RegisterAddress 0x002F(Dec:47)

0~255

Read

Register Data C color

750-417 C LPH RegisterAddress 0x0030(Dec:48)

0~255

Read

Register Data C color

750-418 C LPH RegisterAddress 0x0031(Dec:49)

0~255

Read

Register Data C color

750-419 C LPH RegisterAddress 0x0032(Dec:50)

0~255

Read

Register Data C color

750-420 C LPH RegisterAddress 0x0033(Dec:51)

0~255

Read

Register Data C color

750-421 C LPH RegisterAddress 0x0034(Dec:52)

0~255

Read

Register Data C color

750-422 C LPH RegisterAddress 0x0035(Dec:53)

0~255

Read

Register Data C color

750-423 C LPH RegisterAddress 0x0036(Dec:54)

0~255

Read

Register Data C color

750-424 C LPH RegisterAddress 0x0037(Dec:55)

0~255

Read

Register Data C color

750-425 C LPH RegisterAddress 0x0038(Dec:56)

0~255

Read

Register Data C color

750-426 C LPH RegisterAddress 0x0039(Dec:57)

0~255

Read

Register Data C color

750-427 C LPH RegisterAddress 0x003A(Dec:58)

0~255

Read

Register Data C color

750-428 C LPH RegisterAddress 0x003B(Dec:59)

0~255

Read

Register Data C color

750-429 C LPH RegisterAddress 0x003C(Dec:60)

0~255

Read

Register Data C color

750-430 C LPH RegisterAddress 0x003D(Dec:61)

0~255

Read

Register Data C color

750-431 C LPH RegisterAddress 0x003E(Dec:62)

0~255

Read

Register Data C color

750-432 C LPH RegisterAddress 0x003F(Dec:63)

0~255

Read

Register Data C color

750-433 C LPH RegisterAddress 0x0040(Dec:64)

0~255

Read

Register Data C color

750-434 C LPH RegisterAddress 0x0041(Dec:65)

0~255

Read

Register Data C color

750-435 C LPH RegisterAddress 0x0042(Dec:66)

0~255

Read

Register Data C color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-319

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-320

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-436 C LPH RegisterAddress 0x0043(Dec:67)

0~255

Read

Register Data C color

750-437 C LPH RegisterAddress 0x0044(Dec:68)

0~255

Read

Register Data C color

750-438 C LPH RegisterAddress 0x0045(Dec:69)

0~255

Read

Register Data C color

750-439 C LPH RegisterAddress 0x0046(Dec:70)

0~255

Read

Register Data C color

750-440 C LPH RegisterAddress 0x0047(Dec:71)

0~255

Read

Register Data C color

750-441 C LPH RegisterAddress 0x0048(Dec:72)

0~255

Read

Register Data C color

750-442 C LPH RegisterAddress 0x0049(Dec:73)

0~255

Read

Register Data C color

750-443 C LPH RegisterAddress 0x004A(Dec:74)

0~255

Read

Register Data C color

750-444 C LPH RegisterAddress 0x004B(Dec:75)

0~255

Read

Register Data C color

750-445 C LPH RegisterAddress 0x004C(Dec:76)

0~255

Read

Register Data C color

750-446 C LPH RegisterAddress 0x004D(Dec:77)

0~255

Read

Register Data C color

750-447 C LPH RegisterAddress 0x004E(Dec:78)

0~255

Read

Register Data C color

750-448 C LPH RegisterAddress 0x004F(Dec:79)

0~255

Read

Register Data C color

750-449 C LPH RegisterAddress 0x0050(Dec:80)

0~255

Read

Register Data C color

750-450 C LPH RegisterAddress 0x0051(Dec:81)

0~255

Read

Register Data C color

750-451 C LPH RegisterAddress 0x0052(Dec:82)

0~255

Read

Register Data C color

750-452 C LPH RegisterAddress 0x0053(Dec:83)

0~255

Read

Register Data C color

750-453 C LPH RegisterAddress 0x0054(Dec:84)

0~255

Read

Register Data C color

750-454 C LPH RegisterAddress 0x0055(Dec:85)

0~255

Read

Register Data C color

750-455 C LPH RegisterAddress 0x0056(Dec:86)

0~255

Read

Register Data C color

750-456 C LPH RegisterAddress 0x0057(Dec:87)

0~255

Read

Register Data C color

750-457 C LPH RegisterAddress 0x0058(Dec:88)

0~255

Read

Register Data C color

750-458 C LPH RegisterAddress 0x0059(Dec:89)

0~255

Read

Register Data C color

750-459 C LPH RegisterAddress 0x005A(Dec:90)

0~255

Read

Register Data C color

750-460 C LPH RegisterAddress 0x005B(Dec:91)

0~255

Read

Register Data C color

750-461 C LPH RegisterAddress 0x005C(Dec:92)

0~255

Read

Register Data C color

750-462 C LPH RegisterAddress 0x005D(Dec:93)

0~255

Read

Register Data C color

750-463 C LPH RegisterAddress 0x005E(Dec:94)

0~255

Read

Register Data C color

750-464 C LPH RegisterAddress 0x005F(Dec:95)

0~255

Read

Register Data C color

750-465 C LPH RegisterAddress 0x0060(Dec:96)

0~255

Read

Register Data C color

750-466 C LPH RegisterAddress 0x0061(Dec:97)

0~255

Read

Register Data C color

750-467 C LPH RegisterAddress 0x0062(Dec:98)

0~255

Read

Register Data C color

750-468 C LPH RegisterAddress 0x0063(Dec:99)

0~255

Read

Register Data C color

750-469 K LPH RegisterAddress 0x0000(Dec:0)

0~255

Read

Register Data K color

750-470 K LPH RegisterAddress 0x0001(Dec:1)

0~255

Read

Register Data K color

750-471 K LPH RegisterAddress 0x0002(Dec:2)

0~255

Read

Register Data K color

750-472 K LPH RegisterAddress 0x0003(Dec:3)

0~255

Read

Register Data K color

750-473 K LPH RegisterAddress 0x0004(Dec:4)

0~255

Read

Register Data K color

750-474 K LPH RegisterAddress 0x0005(Dec:5)

0~255

Read

Register Data K color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-475 K LPH RegisterAddress 0x0006(Dec:6)

0~255

Read

Register Data K color

750-476 K LPH RegisterAddress 0x0007(Dec:7)

0~255

Read

Register Data K color

750-477 K LPH RegisterAddress 0x0008(Dec:8)

0~255

Read

Register Data K color

750-478 K LPH RegisterAddress 0x0009(Dec:9)

0~255

Read

Register Data K color

750-479 K LPH RegisterAddress 0x000A(Dec:10)

0~255

Read

Register Data K color

750-480 K LPH RegisterAddress 0x000B(Dec:11)

0~255

Read

Register Data K color

750-481 K LPH RegisterAddress 0x000C(Dec:12)

0~255

Read

Register Data K color

750-482 K LPH RegisterAddress 0x000D(Dec:13)

0~255

Read

Register Data K color

750-483 K LPH RegisterAddress 0x000E(Dec:14)

0~255

Read

Register Data K color

750-484 K LPH RegisterAddress 0x000F(Dec:15)

0~255

Read

Register Data K color

750-485 K LPH RegisterAddress 0x0010(Dec:16)

0~255

Read

Register Data K color

750-486 K LPH RegisterAddress 0x0011(Dec:17)

0~255

Read

Register Data K color

750-487 K LPH RegisterAddress 0x0012(Dec:18)

0~255

Read

Register Data K color

750-488 K LPH RegisterAddress 0x0013(Dec:19)

0~255

Read

Register Data K color

750-489 K LPH RegisterAddress 0x0014(Dec:20)

0~255

Read

Register Data K color

750-490 K LPH RegisterAddress 0x0015(Dec:21)

0~255

Read

Register Data K color

750-491 K LPH RegisterAddress 0x0016(Dec:22)

0~255

Read

Register Data K color

750-492 K LPH RegisterAddress 0x0017(Dec:23)

0~255

Read

Register Data K color

750-493 K LPH RegisterAddress 0x0018(Dec:24)

0~255

Read

Register Data K color

750-494 K LPH RegisterAddress 0x0019(Dec:25)

0~255

Read

Register Data K color

750-495 K LPH RegisterAddress 0x001A(Dec:26)

0~255

Read

Register Data K color

750-496 K LPH RegisterAddress 0x001B(Dec:27)

0~255

Read

Register Data K color

750-497 K LPH RegisterAddress 0x001C(Dec:28)

0~255

Read

Register Data K color

750-498 K LPH RegisterAddress 0x001D(Dec:29)

0~255

Read

Register Data K color

750-499 K LPH RegisterAddress 0x001E(Dec:30)

0~255

Read

Register Data K color

750-500 K LPH RegisterAddress 0x001F(Dec:31)

0~255

Read

Register Data K color

750-501 K LPH RegisterAddress 0x0020(Dec:32)

0~255

Read

Register Data K color

750-502 K LPH RegisterAddress 0x0021(Dec:33)

0~255

Read

Register Data K color

750-503 K LPH RegisterAddress 0x0022(Dec:34)

0~255

Read

Register Data K color

750-504 K LPH RegisterAddress 0x0023(Dec:35)

0~255

Read

Register Data K color

750-505 K LPH RegisterAddress 0x0024(Dec:36)

0~255

Read

Register Data K color

750-506 K LPH RegisterAddress 0x0025(Dec:37)

0~255

Read

Register Data K color

750-507 K LPH RegisterAddress 0x0026(Dec:38)

0~255

Read

Register Data K color

750-508 K LPH RegisterAddress 0x0027(Dec:39)

0~255

Read

Register Data K color

750-509 K LPH RegisterAddress 0x0028(Dec:40)

0~255

Read

Register Data K color

750-510 K LPH RegisterAddress 0x0029(Dec:41)

0~255

Read

Register Data K color

750-511 K LPH RegisterAddress 0x002A(Dec:42)

0~255

Read

Register Data K color

750-512 K LPH RegisterAddress 0x002B(Dec:43)

0~255

Read

Register Data K color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-321

6.3.23 NVM 750_EXP

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-322

6.3.23 NVM 750_EXP

Version 1.2

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-513 K LPH RegisterAddress 0x002C(Dec:44)

0~255

Read

Register Data K color

750-514 K LPH RegisterAddress 0x002D(Dec:45)

0~255

Read

Register Data K color

750-515 K LPH RegisterAddress 0x002E(Dec:46)

0~255

Read

Register Data K color

750-516 K LPH RegisterAddress 0x002F(Dec:47)

0~255

Read

Register Data K color

750-517 K LPH RegisterAddress 0x0030(Dec:48)

0~255

Read

Register Data K color

750-518 K LPH RegisterAddress 0x0031(Dec:49)

0~255

Read

Register Data K color

750-519 K LPH RegisterAddress 0x0032(Dec:50)

0~255

Read

Register Data K color

750-520 K LPH RegisterAddress 0x0033(Dec:51)

0~255

Read

Register Data K color

750-521 K LPH RegisterAddress 0x0034(Dec:52)

0~255

Read

Register Data K color

750-522 K LPH RegisterAddress 0x0035(Dec:53)

0~255

Read

Register Data K color

750-523 K LPH RegisterAddress 0x0036(Dec:54)

0~255

Read

Register Data K color

750-524 K LPH RegisterAddress 0x0037(Dec:55)

0~255

Read

Register Data K color

750-525 K LPH RegisterAddress 0x0038(Dec:56)

0~255

Read

Register Data K color

750-526 K LPH RegisterAddress 0x0039(Dec:57)

0~255

Read

Register Data K color

750-527 K LPH RegisterAddress 0x003A(Dec:58)

0~255

Read

Register Data K color

750-528 K LPH RegisterAddress 0x003B(Dec:59)

0~255

Read

Register Data K color

750-529 K LPH RegisterAddress 0x003C(Dec:60)

0~255

Read

Register Data K color

750-530 K LPH RegisterAddress 0x003D(Dec:61)

0~255

Read

Register Data K color

750-531 K LPH RegisterAddress 0x003E(Dec:62)

0~255

Read

Register Data K color

750-532 K LPH RegisterAddress 0x003F(Dec:63)

0~255

Read

Register Data K color

750-533 K LPH RegisterAddress 0x0040(Dec:64)

0~255

Read

Register Data K color

750-534 K LPH RegisterAddress 0x0041(Dec:65)

0~255

Read

Register Data K color

750-535 K LPH RegisterAddress 0x0042(Dec:66)

0~255

Read

Register Data K color

750-536 K LPH RegisterAddress 0x0043(Dec:67)

0~255

Read

Register Data K color

750-537 K LPH RegisterAddress 0x0044(Dec:68)

0~255

Read

Register Data K color

750-538 K LPH RegisterAddress 0x0045(Dec:69)

0~255

Read

Register Data K color

750-539 K LPH RegisterAddress 0x0046(Dec:70)

0~255

Read

Register Data K color

750-540 K LPH RegisterAddress 0x0047(Dec:71)

0~255

Read

Register Data K color

750-541 K LPH RegisterAddress 0x0048(Dec:72)

0~255

Read

Register Data K color

750-542 K LPH RegisterAddress 0x0049(Dec:73)

0~255

Read

Register Data K color

750-543 K LPH RegisterAddress 0x004A(Dec:74)

0~255

Read

Register Data K color

750-544 K LPH RegisterAddress 0x004B(Dec:75)

0~255

Read

Register Data K color

750-545 K LPH RegisterAddress 0x004C(Dec:76)

0~255

Read

Register Data K color

750-546 K LPH RegisterAddress 0x004D(Dec:77)

0~255

Read

Register Data K color

750-547 K LPH RegisterAddress 0x004E(Dec:78)

0~255

Read

Register Data K color

750-548 K LPH RegisterAddress 0x004F(Dec:79)

0~255

Read

Register Data K color

750-549 K LPH RegisterAddress 0x0050(Dec:80)

0~255

Read

Register Data K color

750-550 K LPH RegisterAddress 0x0051(Dec:81)

0~255

Read

Register Data K color

750-551 K LPH RegisterAddress 0x0052(Dec:82)

0~255

Read

Register Data K color

Table 1 NVM 750_EXP


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

750-552 K LPH RegisterAddress 0x0053(Dec:83)

0~255

Read

Register Data K color

750-553 K LPH RegisterAddress 0x0054(Dec:84)

0~255

Read

Register Data K color

750-554 K LPH RegisterAddress 0x0055(Dec:85)

0~255

Read

Register Data K color

750-555 K LPH RegisterAddress 0x0056(Dec:86)

0~255

Read

Register Data K color

750-556 K LPH RegisterAddress 0x0057(Dec:87)

0~255

Read

Register Data K color

750-557 K LPH RegisterAddress 0x0058(Dec:88)

0~255

Read

Register Data K color

750-558 K LPH RegisterAddress 0x0059(Dec:89)

0~255

Read

Register Data K color

750-559 K LPH RegisterAddress 0x005A(Dec:90)

0~255

Read

Register Data K color

750-560 K LPH RegisterAddress 0x005B(Dec:91)

0~255

Read

Register Data K color

750-561 K LPH RegisterAddress 0x005C(Dec:92)

0~255

Read

Register Data K color

750-562 K LPH RegisterAddress 0x005D(Dec:93)

0~255

Read

Register Data K color

750-563 K LPH RegisterAddress 0x005E(Dec:94)

0~255

Read

Register Data K color

750-564 K LPH RegisterAddress 0x005F(Dec:95)

0~255

Read

Register Data K color

750-565 K LPH RegisterAddress 0x0060(Dec:96)

0~255

Read

Register Data K color

750-566 K LPH RegisterAddress 0x0061(Dec:97)

0~255

Read

Register Data K color

750-567 K LPH RegisterAddress 0x0062(Dec:98)

0~255

Read

Register Data K color

750-568 K LPH RegisterAddress 0x0063(Dec:99)

0~255

Read

Register Data K color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-323

6.3.23 NVM 750_EXP

General

General
6.3.23 NVM 750_EXP

2010/08
6-324

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.24 NVM 751_Xero_Clean


Table 1 NVM 751_Xero
ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-031 #Y_BCR AC 79 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](Y color 79 speed)

751-032 #M_BCR AC 79 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](M color 79 speed)

751-033 #C_BCR AC 79 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](C color 79 speed)

751-034 #K_BCR AC 79 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](K color 79 speed)

751-035 #Y_BCR AC 121 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](Y color 121 speed)

751-036 #M_BCR AC 121 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](M color 121 speed)

751-037 #C_BCR AC 121 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](C color 121 speed)

751-038 #K_BCR AC 121 Out

0~255

111

111

Read/Write BCR AC Output Value [0.01mA](K color 121 speed)

751-039 #Y_BCR AC 175 Out

0~255

155

155

Read/Write BCR AC Output Value [0.01mA](Y color 175 speed)

751-040 #M_BCR AC 175 Out

0~255

155

155

Read/Write BCR AC Output Value [0.01mA](M color 175 speed)

751-041 #C_BCR AC 175 Out

0~255

155

155

Read/Write BCR AC Output Value [0.01mA](C color 175 speed)

751-042 #K_BCR AC 175 Out

0~255

155

155

Read/Write BCR AC Output Value [0.01mA](K color 175 speed)

751-043 #Y_BCR AC 200 Out

0~255

184

184

Read/Write BCR AC Output Value [0.01mA](Y color 200 speed)

751-044 #M_BCR AC 200 Out

0~255

184

184

Read/Write BCR AC Output Value [0.01mA](M color 200 speed)

751-045 #C_BCR AC 200 Out

0~255

184

184

Read/Write BCR AC Output Value [0.01mA](C color 200 speed)

751-046 #K_BCR AC 200 Out

0~255

184

184

Read/Write BCR AC Output Value [0.01mA](K color 200 speed)

751-047 #Y_BCR AC 225 Out

0~255

212

212

Read/Write BCR AC Output Value [0.01mA](Y color 225 speed)

751-048 #M_BCR AC 225 Out

0~255

212

212

Read/Write BCR AC Output Value [0.01mA](M color 225 speed)

751-049 #C_BCR AC 225 Out

0~255

212

212

Read/Write BCR AC Output Value [0.01mA](C color 225 speed)

751-050 #K_BCR AC 225 Out

0~255

212

212

Read/Write BCR AC Output Value [0.01mA](K color 225 speed)

751-051 #Y_BCR AC 255 Out

0~255

242

242

Read/Write BCR AC Output Value [0.01mA](Y color 255 speed)

751-052 #M_BCR AC 255 Out

0~255

242

242

Read/Write BCR AC Output Value [0.01mA](M color 255 speed)

751-053 #C_BCR AC 255 Out

0~255

242

242

Read/Write BCR AC Output Value [0.01mA](C color 255 speed)

751-054 #K_BCR AC 255 Out

0~255

242

242

Read/Write BCR AC Output Value [0.01mA](K color 255 speed)

751-068 BCR AC 175 Clock Ratio

0~60000

36319

36254

Read/Write BCR AC Clock division data (175 speed)

751-072 PWM 121 Clock Ratio

0~30000

8758

8745

Read/Write BCR Y/M/C/K PWM division data (121 speed)

751-073 PWM 175 Clock Ratio

0~30000

9079

9063

Read/Write BCR Y/M/C/K PWM division data (175 speed)

751-077 Drum/Deve Mot Delay Time

0~127

10

10

Read/Write A period up to 100[ms] from Emergency Stop signal except in the case of 24V
shutdown. [10ms]

751-078 Agitator Mot On Timing

0~100

50

50

Read/Write Agitator Mot On Timing[10ms]

751-079 Agitator Mot Clock

100~1400

600

600

Read/Write Agitator Mot Clock frequency

751-080 Agitator Mot Clock Fast

100~1400

600

600

Read/Write Agitator Mot Clock Fast frequency

751-081 BOTTLE POSITION

0~1

Read/Write Availability of Toner Waste Bottle 0: Bottle available, 1: Bottle unavailable

751-082 BOTTLE Exist Switch

0~1

Read/Write Switch to enable Bottle Availability Detection 0: Prohibited, 1: Enabled

751-083 BOTTLE FULL

0~3

Read/Write Full Detection status


0: Ready,1: Hold,2: Warning,3: End Of Life

751-084 PV_COUNT_FULL

0~65000

Read/Write PV Counter for full detection [PV]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-325

6.3.24 NVM 751_Xero_Clean

General

General

2010/08
6-326

6.3.24 NVM 751_Xero_Clean

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-085 PV_LIMIT_FULL

0~65000

3600

3600

Read/Write Threshold to detect Full in Full Detection [PV]

751-086 BOTTLE_CHECK_Switch

0~2

Read/Write Switch to enable Full Detection


0: Disabled, 1: Enabled, 2: Enabled with printing permitted

751-087 PIXEL_COUNT_CAL

0~65000

Read/Write Total Pixel Count for detecting Full

751-088 PIXEL_COUNT_FULL

0~65000

35000

35000

Read/Write Threshold to detect Full in Full Detection (PIXEL)

751-089 FULL_Judge_Switch

0~2

Read/Write Switch for FULL Judge Condition 0: Both, 1: PV only, 2: PIXEL only

751-090 Initial Band SW

0~2

Read/Write Switch to enable/disable Initial Toner Band


0: Disabled,1: Enabled,2: Forcedly enabled

751-091 Initial Band TH

0~1000

16

16

Read/Write Threshold to judge on execution of Initial Toner Band [cycle]

751-092 Initial Band Cin #Y

0~100

100

100

Read/Write Y-color Initial Toner Band density [%]

751-093 Initial Band Cin #M

0~100

100

100

Read/Write M-color Initial Toner Band density [%]

751-094 Initial Band Cin #C

0~100

100

100

Read/Write C-color Initial Toner Band density [%]

751-095 Initial Band Cin #K

0~100

100

100

Read/Write K-color Initial Toner Band density [%]

751-096 Initial Band Length #Y

0~300

50

50

Read/Write Y-color Initial Toner Band length in process direction [mm]

751-097 Initial Band Length #M

0~300

50

50

Read/Write M-color Initial Toner Band length in process direction [mm]

751-098 Initial Band Length #C

0~300

50

50

Read/Write C-color Initial Toner Band length in process direction [mm]

751-099 Initial Band Length #K

0~300

50

50

Read/Write K-color Initial Toner Band length in process direction [mm]

751-100 Initial Band Pitch

0~300

Read/Write Distance between color Initial Toner Bands [mm]

751-101 Low A/C Band SW

0~1

Read/Write Switch to enable/disable Low A/C Toner Band


0: Disabled,1: Enabled

751-102 Low A/C Band Cin #Y

0~100

85

85

Read/Write Y-color Low A/C Toner Band density [%]

751-103 Low A/C Band Cin #M

0~100

85

85

Read/Write M-color Low A/C Toner Band density [%]

751-104 Low A/C Band Cin #C

0~100

85

85

Read/Write C-color Low A/C Toner Band density [%]

751-105 Low A/C Band Cin #K

0~100

85

85

Read/Write K-color Low A/C Toner Band density [%]

751-106 Low A/C Band Length #Y

0~50

20

20

Read/Write Y-color Low A/C Toner Band length in process direction [mm]

751-107 Low A/C Band Length #M

0~50

20

20

Read/Write M-color Low A/C Toner Band length in process direction [mm]

751-108 Low A/C Band Length #C

0~50

20

20

Read/Write C-color Low A/C Toner Band length in process direction [mm]

751-109 Low A/C Band Length #K

0~50

20

20

Read/Write K-color Low A/C Toner Band length in process direction [mm]

751-148 Slow Speed Band SW

0~2

Read/Write Switch to enable/disable Slow Speed Band


0: Disabled,1: Enabled for slow speed only,2: Enabled for all speeds

751-149 Slow Speed Band Interval #Y

0~1023

Read/Write Threshold to generate Y-color Slow Speed Band [PV] (Disabled at 0.)

751-150 Slow Speed Band Interval #M

0~1023

Read/Write Threshold to generate M-color Slow Speed Band [PV] (Disabled at 0.)

751-151 Slow Speed Band Interval #C

0~1023

Read/Write Threshold to generate C-color Slow Speed Band [PV] (Disabled at 0.)

751-152 Slow Speed Band Interval #K

0~1023

Read/Write Threshold to generate K-color Slow Speed Band [PV] (Disabled at 0.)

751-153 Slow Speed Band Cin #Y

0~100

85

85

Read/Write Y-color Slow Speed Band density [%]

751-154 Slow Speed Band Cin #M

0~100

85

85

Read/Write M-color Slow Speed Band density [%]

751-155 Slow Speed Band Cin #C

0~100

85

85

Read/Write C-color Slow Speed Band density [%]

751-156 Slow Speed Band Cin #K

0~100

85

85

Read/Write K-color Slow Speed Band density [%]

751-157 Slow Speed Band Length #Y

0~50

20

20

Read/Write Y-color Slow Speed Toner Band length in process direction [mm]

751-158 Slow Speed Band Length #M

0~50

20

20

Read/Write M-color Slow Speed Toner Band length in process direction [mm]

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-159 Slow Speed Band Length #C

0~50

20

20

751-160 Slow Speed Band Length #K

0~50

20

20

Read/Write K-color Slow Speed Toner Band length in process direction [mm]

751-161 Slow Speed Band PV Counter #Y

0~65535

Read/Write Y-color Slow Speed Band PV Counter [PV]

Read/Write C-color Slow Speed Toner Band length in process direction [mm]

751-162 Slow Speed Band PV Counter #M

0~65535

Read/Write M-color Slow Speed Band PV Counter [PV]

751-163 Slow Speed Band PV Counter #C

0~65535

Read/Write C-color Slow Speed Band PV Counter [PV]

751-164 Slow Speed Band PV Counter #K

0~65535

Read/Write K-color Slow Speed Band PV Counter [PV]

751-165 Speed Band PV Counter #Y

0~65535

Read/Write Y-color Speed Band PV Counter [PV]

751-166 Speed Band PV Counter #M

0~65535

Read/Write M-color Speed Band PV Counter [PV]

751-167 Speed Band PV Counter #C

0~65535

Read/Write C-color Speed Band PV Counter [PV]

751-168 Speed Band PV Counter #K

0~65535

Read/Write K-color Speed Band PV Counter [PV]

751-169 Recovery Band SW

0~3

Read/Write Switch to enable/disable Recovery Toner Band


0: Disabled, 1: Band1 enabled, 2: Band2 enabled, 3: Both Bands enabled

751-170 Recovery Band TH

0~500

40

40

Read/Write Threshold to judge on execution of Recovery Toner Band [cycle]

751-171 Recovery Band Cin #Y

0~100

85

85

Read/Write Y-color Recovery Toner Band density [%]

751-172 Recovery Band Cin #M

0~100

85

85

Read/Write M-color Recovery Toner Band density [%]

751-173 Recovery Band Cin #C

0~100

85

85

Read/Write C-color Recovery Toner Band density [%]

751-174 Recovery Band Cin #K

0~100

85

85

Read/Write K-color Recovery Toner Band density [%]

751-175 Recovery Band Length #Y

0~50

40

40

Read/Write Y-color Recovery Toner Band length in process direction [mm]

751-176 Recovery Band Length #M

0~50

40

40

Read/Write M-color Recovery Toner Band length in process direction [mm]

751-177 Recovery Band Length #C

0~50

40

40

Read/Write C-color Recovery Toner Band length in process direction [mm]

751-178 Recovery Band Length #K

0~50

40

40

Read/Write K-color Recovery Toner Band length in process direction [mm]

751-179 Recovery Band Pitch

0~50

Read/Write Distance between color Recovery Toner Bands [mm]

751-180 Recovery VH SW

0~1

Read/Write Switch to enable/disable output of VH unique to Recovery Toner Band


0: Disabled,1: Enabled

751-181 Recovery VH

500~1000

745

745

Read/Write VH unique to Recovery Toner Band [-1V]

751-182 Drum Reverse Switch

0~1

Read/Write Switch to reverse Drum 0: Not reverse, 1: Reverse

751-183 Drum Reverse Delay On Timing

0~1023

500

500

Read/Write Delay Time until Drum reverse rotation [ms]

751-184 Drum Reverse Time

0~1023

100

100

Read/Write Drum Reverse Rotation Time [ms]

751-185 Drum Forward Delay On Timing

0~1023

500

500

Read/Write Delay Time from Drum reverse rotation to its forward rotation [ms]

751-186 Drum Forward Time

0~1023

300

300

Read/Write Drum forward rotation time after its reverse rotation [ms]

751-197 CRU CHG Time

0~100

15

15

Read/Write CRU Transport Time for replacement [s]

751-198 PV All #Y

0~4294967295

Read/Write Y-color PV [PV] (FC)

751-199 PV All #M

0~4294967295

Read/Write M-color PV [PV] (FC)

751-200 PV All #C

0~4294967295

Read/Write C-color PV [PV] (FC)

751-201 PV All #K

0~4294967295

Read/Write K-color PV [PV] (FC/BW)

751-202 PV Color

0~4294967295

Read/Write K-color PV [PV] (FC)

751-203 79 PV All #Y

0~4294967295

Read/Write PV at 79 speed operation [PV] (Y color)

751-204 79 PV All #M

0~4294967295

Read/Write PV at 79 speed operation [PV] (M color)

751-205 79 PV All #C

0~4294967295

Read/Write PV at 79 speed operation [PV] (C color)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-327

6.3.24 NVM 751_Xero_Clean

General

General

2010/08
6-328

6.3.24 NVM 751_Xero_Clean

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-206 79 PV All #K

0~4294967295

751-207 Drum Cycle #Y

0~4294967295

Read/Write Drum Cycle Qty [0.1Cycle] (Y color)

751-208 Drum Cycle #M

0~4294967295

Read/Write Drum Cycle Qty [0.1Cycle] (M color)

751-209 Drum Cycle #C

0~4294967295

Read/Write Drum Cycle Qty [0.1Cycle] (C color)

751-210 Drum Cycle #K

0~4294967295

Read/Write Drum Cycle Qty [0.1Cycle] (K color)

751-211 79 Drum Cycle #Y

0~4294967295

Read/Write Drum Cycle Qty at 79 speed operation [0.1Cycle] (Y color)

Read/Write PV at 79 speed operation [PV] (K color)

751-212 79 Drum Cycle #M

0~4294967295

Read/Write Drum Cycle Qty at 79 speed operation [0.1Cycle](M color)

751-213 79 Drum Cycle #C

0~4294967295

Read/Write Drum Cycle Qty at 79 speed operation [0.1Cycle](C color)

751-214 79 Drum Cycle #K

0~4294967295

Read/Write Drum Cycle Qty at 79 speed operation [0.1Cycle](K color)

751-215 AC Drum Cycle #Y

0~4294967295

Read/Write Drum Cycle Qty at AC output [0.1Cycle](Y color)

751-216 AC Drum Cycle #M

0~4294967295

Read/Write Drum Cycle Qty at AC output [0.1Cycle](M color)

751-217 AC Drum Cycle #C

0~4294967295

Read/Write Drum Cycle Qty at AC output [0.1Cycle](C color)

751-218 AC Drum Cycle #K

0~4294967295

Read/Write Drum Cycle Qty at AC output [0.1Cycle](K color)

751-219 AC Output Sel

0~1

Read/Write AC Output Selection Switch 0: Select Fixed Value,1: Select Adj. Value

751-268 AC Adj Color Y

80~120

102

102

Read/Write Inter-color Adj. Qty for AC Charge Adj. Yellow

751-269 AC Adj Color M

80~120

102

102

Read/Write Inter-color Adj. Qty for AC Charge Adj. Magenta

751-270 AC Adj Color C

80~120

102

102

Read/Write Inter-color Adj. Qty for AC Charge Adj. Cyan

751-271 AC Adj Color K

80~120

102

102

Read/Write Inter-color Adj. Qty for AC Charge Adj. Black

751-295 #Y_AC Standard Shld

0~255

85

85

Read/Write AC standard shoulder value [0.01mA](121 speed)(Y color)

751-296 #M_AC Standard Shld

0~255

85

85

Read/Write AC standard shoulder value [0.01mA](121 speed)(M color)

751-297 #C_AC Standard Shld

0~255

85

85

Read/Write AC standard shoulder value [0.01mA](121 speed)(C color)

751-298 #K_AC Standard Shld

0~255

85

85

Read/Write AC standard shoulder value [0.01mA](121 speed)(K color)

751-299 #Y_AC Standard Shld 175

0~255

114

114

Read/Write AC standard shoulder value [0.01mA](175 speed)(Y color)

751-300 #M_AC Standard Shld 175

0~255

114

114

Read/Write AC standard shoulder value [0.01mA](175 speed)(M color)

751-301 #C_AC Standard Shld 175

0~255

114

114

Read/Write AC standard shoulder value [0.01mA](175 speed)(C color)

751-302 #K_AC Standard Shld 175

0~255

114

114

Read/Write AC standard shoulder value [0.01mA](175 speed)(K color)

751-303 #Y_AC Standard Shld 200

0~255

138

138

Read/Write AC standard shoulder value [0.01mA](200 speed)(Y color)

751-304 #M_AC Standard Shld 200

0~255

138

138

Read/Write AC standard shoulder value [0.01mA](200 speed)(M color)

751-305 #C_AC Standard Shld 200

0~255

138

138

Read/Write AC standard shoulder value [0.01mA](200 speed)(C color)

751-306 #K_AC Standard Shld 200

0~255

138

138

Read/Write AC standard shoulder value [0.01mA](200 speed)(K color)

751-307 #Y_AC Standard Shld 225

0~255

152

152

Read/Write AC standard shoulder value [0.01mA](225 speed)(Y color)

751-308 #M_AC Standard Shld 225

0~255

152

152

Read/Write AC standard shoulder value [0.01mA](225 speed)(M color)

751-309 #C_AC Standard Shld 225

0~255

152

152

Read/Write AC standard shoulder value [0.01mA](225 speed)(C color)

751-310 #K_AC Standard Shld 225

0~255

152

152

Read/Write AC standard shoulder value [0.01mA](225 speed)(K color)

751-311 #Y_AC Standard Shld 255

0~255

171

171

Read/Write AC standard shoulder value [0.01mA](255 speed)(Y color)

751-312 #M_AC Standard Shld 255

0~255

171

171

Read/Write AC standard shoulder value [0.01mA](255 speed)(M color)

751-313 #C_AC Standard Shld 255

0~255

171

171

Read/Write AC standard shoulder value [0.01mA](255 speed)(C color)

751-314 #K_AC Standard Shld 255

0~255

171

171

Read/Write AC standard shoulder value [0.01mA](255 speed)(K color)

751-315 #Y_Last Stan. Shld calculated

0~255

85

85

Read/Write Last Standard Shoulder Value calculated [0.01mA](121 speed)(Y color)

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-316 #M_Last Stan. Shld calculated

0~255

85

85

751-317 #C_Last Stan. Shld calculated

0~255

85

85

Read/Write Last Standard Shoulder Value calculated [0.01mA](121 speed)(C color)

751-318 #K_Last Stan. Shld calculated

0~255

85

85

Read/Write Last Standard Shoulder Value calculated [0.01mA](121 speed)(K color)

751-319 #Y_Last Stan. Shld calculated 175

0~255

114

114

Read/Write Last Standard Shoulder Value calculated [0.01mA](175 speed)(Y color)

751-320 #M_Last Stan. Shld calculated 175

0~255

114

114

Read/Write Last Standard Shoulder Value calculated [0.01mA](175 speed)(M color)

751-321 #C_Last Stan. Shld calculated 175

0~255

114

114

Read/Write Last Standard Shoulder Value calculated [0.01mA](175 speed)(C color)

751-322 #K_Last Stan. Shld calculated 175

0~255

114

114

Read/Write Last Standard Shoulder Value calculated [0.01mA](175 speed)(K color)

751-323 #Y_Last Stan. Shld calculated 200

0~255

138

138

Read/Write Last Standard Shoulder Value calculated [0.01mA](200 speed)(Y color)

751-324 #M_Last Stan. Shld calculated 200

0~255

138

138

Read/Write Last Standard Shoulder Value calculated [0.01mA](200 speed)(M color)

751-325 #C_Last Stan. Shld calculated 200

0~255

138

138

Read/Write Last Standard Shoulder Value calculated [0.01mA](200 speed)(C color)

751-326 #K_Last Stan. Shld calculated 200

0~255

138

138

Read/Write Last Standard Shoulder Value calculated [0.01mA](200 speed)(K color)

751-327 #Y_Last Stan. Shld calculated 225

0~255

152

152

Read/Write Last Standard Shoulder Value calculated [0.01mA](225 speed)(Y color)

751-328 #M_Last Stan. Shld calculated 225

0~255

152

152

Read/Write Last Standard Shoulder Value calculated [0.01mA](225 speed)(M color)

751-329 #C_Last Stan. Shld calculated 225

0~255

152

152

Read/Write Last Standard Shoulder Value calculated [0.01mA](225 speed)(C color)

751-330 #K_Last Stan. Shld calculated 225

0~255

152

152

Read/Write Last Standard Shoulder Value calculated [0.01mA](225 speed)(K color)

751-331 #Y_Last Stan. Shld calculated 255

0~255

171

171

Read/Write Last Standard Shoulder Value calculated [0.01mA](255 speed)(Y color)

751-332 #M_Last Stan. Shld calculated 255

0~255

171

171

Read/Write Last Standard Shoulder Value calculated [0.01mA](255 speed)(M color)


Read/Write Last Standard Shoulder Value calculated [0.01mA](255 speed)(C color)

Read/Write Last Standard Shoulder Value calculated [0.01mA](121 speed)(M color)

751-333 #C_Last Stan. Shld calculated 255

0~255

171

171

751-334 #K_Last Stan. Shld calculated 255

0~255

171

171

Read/Write Last Standard Shoulder Value calculated [0.01mA](255 speed)(K color)

751-335 #Y_Last but one Stan. Shld calcu.

0~255

85

85

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](121 speed)(Y
color)

751-336 #M_Last but one Stan. Shld calcu.

0~255

85

85

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](121 speed)(M
color)

751-337 #C_Last but one Stan. Shld calcu.

0~255

85

85

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](121 speed)(C
color)

751-338 #K_Last but one Stan. Shld calcu.

0~255

85

85

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](121 speed)(K
color)

751-339 #Y_Last but one Stan. Shld cal. 175

0~255

114

114

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](175 speed)(Y
color)

751-340 #M_Last but one Stan. Shld cal.


175

0~255

114

114

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](175 speed)(M
color)

751-341 #C_Last but one Stan. Shld cal.


175

0~255

114

114

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](175 speed)(C
color)

751-342 #K_Last but one Stan. Shld cal.


175

0~255

114

114

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](175 speed)(K
color)

751-343 #Y_Last but one Stan. Shld cal.


200

0~255

138

138

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](200 speed)(Y
color)

751-344 #M_Last but one Stan. Shld cal.


200

0~255

138

138

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](200 speed)(M
color)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-329

6.3.24 NVM 751_Xero_Clean

General

General

2010/08
6-330

6.3.24 NVM 751_Xero_Clean

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-345 #C_Last but one Stan. Shld cal.


200

0~255

138

138

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](200 speed)(C
color)

751-346 #K_Last but one Stan. Shld cal.


200

0~255

138

138

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](200 speed)(K
color)

751-347 #Y_Last but one Stan. Shld cal.


225

0~255

152

152

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](225 speed)(Y
color)

751-348 #M_Last but one Stan. Shld cal.


225

0~255

152

152

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](225 speed)(M
color)

751-349 #C_Last but one Stan. Shld cal.


225

0~255

152

152

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](225 speed)(C
color)

751-350 #K_Last but one Stan. Shld cal.


225

0~255

152

152

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](225 speed)(K
color)

751-351 #Y_Last but one Stan. Shld cal.


255

0~255

171

171

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](255 speed)(Y
color)

751-352 #M_Last but one Stan. Shld cal.


255

0~255

171

171

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](255 speed)(M
color)

751-353 #C_Last but one Stan. Shld cal.


255

0~255

171

171

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](255 speed)(C
color)

751-354 #K_Last but one Stan. Shld cal.


255

0~255

171

171

Read/Write Last but one Standard Shoulder Value calculated [0.01mA](255 speed)(K
color)

751-355 #Y_Search On N

0~255

Read/Write Shoulder Detection Execution Qty [times](121 speed)(Y color)

751-356 #M_Search On N

0~255

Read/Write Shoulder Detection Execution Qty [times](121 speed)(M color)

751-357 #C_Search On N

0~255

Read/Write Shoulder Detection Execution Qty [times](121 speed)(C color)

751-358 #K_Search On N

0~255

Read/Write Shoulder Detection Execution Qty [times](121 speed)(K color)

751-359 #Y_Search On N 175

0~255

Read/Write Shoulder Detection Execution Qty [times](175 speed)(Y color)

751-360 #M_Search On N 175

0~255

Read/Write Shoulder Detection Execution Qty [times](175 speed)(M color)

751-361 #C_Search On N 175

0~255

Read/Write Shoulder Detection Execution Qty [times](175 speed)(C color)

751-362 #K_Search On N 175

0~255

Read/Write Shoulder Detection Execution Qty [times](175 speed)(K color)

751-363 #Y_Search On N 200

0~255

Read/Write Shoulder Detection Execution Qty [times](200 speed)(Y color)

751-364 #M_Search On N 200

0~255

Read/Write Shoulder Detection Execution Qty [times](200 speed)(M color)

751-365 #C_Search On N 200

0~255

Read/Write Shoulder Detection Execution Qty [times](200 speed)(C color)

751-366 #K_Search On N 200

0~255

Read/Write Shoulder Detection Execution Qty [times](200 speed)(K color)

751-367 #Y_Search On N 225

0~255

Read/Write Shoulder Detection Execution Qty [times](225 speed)(Y color)

751-368 #M_Search On N 225

0~255

Read/Write Shoulder Detection Execution Qty [times](225 speed)(M color)

751-369 #C_Search On N 225

0~255

Read/Write Shoulder Detection Execution Qty [times](225 speed)(C color)

751-370 #K_Search On N 225

0~255

Read/Write Shoulder Detection Execution Qty [times](225 speed)(K color)

751-371 #Y_Search On N 255

0~255

Read/Write Shoulder Detection Execution Qty [times](255 speed)(Y color)

751-372 #M_Search On N 255

0~255

Read/Write Shoulder Detection Execution Qty [times](255 speed)(M color)

751-373 #C_Search On N 255

0~255

Read/Write Shoulder Detection Execution Qty [times](255 speed)(C color)

751-374 #K_Search On N 255

0~255

Read/Write Shoulder Detection Execution Qty [times](255 speed)(K color)

751-375 #Y_AC Prediction Shld 121

0~255

87

76

Read/Write AC predicted shoulder value [0.01mA](121 speed)(Y color)

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-376 #M_AC Prediction Shld 121

0~255

87

76

Read/Write AC predicted shoulder value [0.01mA](121 speed)(M color)

751-377 #C_AC Prediction Shld 121

0~255

87

76

Read/Write AC predicted shoulder value [0.01mA](121 speed)(C color)

751-378 #K_AC Prediction Shld 121

0~255

87

76

Read/Write AC predicted shoulder value [0.01mA](121 speed)(K color)

751-379 #Y_AC Prediction Shld 175

0~255

116

108

Read/Write AC predicted shoulder value [0.01mA](175 speed)(Y color)

751-380 #M_AC Prediction Shld 175

0~255

116

108

Read/Write AC predicted shoulder value [0.01mA](175 speed)(M color)

751-381 #C_AC Prediction Shld 175

0~255

116

108

Read/Write AC predicted shoulder value [0.01mA](175 speed)(C color)

751-382 #K_AC Prediction Shld 175

0~255

116

108

Read/Write AC predicted shoulder value [0.01mA](175 speed)(K color)

751-383 #Y_AC Prediction Shld 200

0~255

140

124

Read/Write AC predicted shoulder value [0.01mA](200 speed)(Y color)

751-384 #M_AC Prediction Shld 200

0~255

140

124

Read/Write AC predicted shoulder value [0.01mA](200 speed)(M color)

751-385 #C_AC Prediction Shld 200

0~255

140

124

Read/Write AC predicted shoulder value [0.01mA](200 speed)(C color)

751-386 #K_AC Prediction Shld 200

0~255

140

124

Read/Write AC predicted shoulder value [0.01mA](200 speed)(K color)

751-387 #Y_AC Prediction Shld 225

0~255

154

141

Read/Write AC predicted shoulder value [0.01mA](225 speed)(Y color)

751-388 #M_AC Prediction Shld 225

0~255

154

141

Read/Write AC predicted shoulder value [0.01mA](225 speed)(M color)

751-389 #C_AC Prediction Shld 225

0~255

154

141

Read/Write AC predicted shoulder value [0.01mA](225 speed)(C color)

751-390 #K_AC Prediction Shld 225

0~255

154

141

Read/Write AC predicted shoulder value [0.01mA](225 speed)(K color)

751-391 #Y_AC Prediction Shld 255

0~255

175

158

Read/Write AC predicted shoulder value [0.01mA](255 speed)(Y color)

751-392 #M_AC Prediction Shld 255

0~255

175

158

Read/Write AC predicted shoulder value [0.01mA](255 speed)(M color)

751-393 #C_AC Prediction Shld 255

0~255

175

158

Read/Write AC predicted shoulder value [0.01mA](255 speed)(C color)

751-394 #K_AC Prediction Shld 255

0~255

175

158

Read/Write AC predicted shoulder value [0.01mA](255 speed)(K color)

751-423 Charge Cont Sw

0~2

Read/Write Shoulder Detection Control On/Off Switch


0: Disabled, 1: Enabled, 2: Forcedly enabled

751-424 #Y_AC Detect Shld

0~255

154

120

Read/Write Detected AC Shoulder Current Value [0.01mA](Y color)

751-425 #M_AC Detect Shld

0~255

154

120

Read/Write Detected AC Shoulder Current Value [0.01mA](M color)

751-426 #C_AC Detect Shld

0~255

154

120

Read/Write Detected AC Shoulder Current Value [0.01mA](C color)

751-427 #K_AC Detect Shld

0~255

154

120

Read/Write Detected AC Shoulder Current Value [0.01mA](K color)

751-515 #Y_Error Flag

0~255

Read/Write Y color Error Judgment Flag

751-516 #M_Error Flag

0~255

Read/Write M color Error Judgment Flag

751-517 #C_Error Flag

0~255

Read/Write C color Error Judgment Flag

751-518 #K_Error Flag

0~255

Read/Write K color Error Judgment Flag

751-528 Search Off N

1~255

50

50

Read/Write Threshold of Shoulder Detection Execution Qty [times]

751-529 Search Wait Drum cyc

1~255

60

60

Read/Write Search On Drum cyc Threshold [100cyc](121 speed)

751-530 #Y_Const AC Out Counter

0~255

Read/Write BCR AC Fixed-Value Output Counter [times](Y color)

751-531 #M_Const AC Out Counter

0~255

Read/Write BCR AC Fixed-Value Output Counter [times](M color)

751-532 #C_Const AC Out Counter

0~255

Read/Write BCR AC Fixed-Value Output Counter [times](C color)

751-533 #K_Const AC Out Counter

0~255

Read/Write BCR AC Fixed-Value Output Counter [times](K color)

751-544 PR Thick Detect Sw

0~2

Read/Write P/R-Membrane-Thickness Detection Controlling Switch.


0: Disabled, 1: Enabled, 2: Forcedly enabled

751-586 #Y_PR Thick

0~5000

4000

4000

Read/Write Esti. remaining membrane thickness (Y color)[0.01um]

751-587 #M_PR Thick

0~5000

4000

4000

Read/Write Esti. remaining membrane thickness (M color)[0.01um]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-331

6.3.24 NVM 751_Xero_Clean

General

General

2010/08
6-332

6.3.24 NVM 751_Xero_Clean

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-588 #C_PR Thick

0~5000

4000

4000

Read/Write Esti. remaining membrane thickness (C color)[0.01um]

751-589 #K_PR Thick

0~5000

4000

4000

Read/Write Esti. remaining membrane thickness (K color)[0.01um]

751-606 #Y_Fresh PR Thick Flag

0~1

Read/Write Initial Membrane-Thickness Detection Flag (Y color) 0: Not done, 1: Done

751-607 #M_Fresh PR Thick Flag

0~1

Read/Write Initial Membrane-Thickness Detection Flag (M color) 0: Not done, 1: Done

751-608 #C_Fresh PR Thick Flag

0~1

Read/Write Initial Membrane-Thickness Detection Flag (C color) 0: Not done, 1: Done

751-609 #K_Fresh PR Thick Flag

0~1

Read/Write Initial Membrane-Thickness Detection Flag (K color) 0: Not done, 1: Done

751-611 #Y_Detect PR Thick

0~5000

4000

4000

Read/Write Detected membrane thickness [0.01um](Y color)

751-612 #M_Detect PR Thick

0~5000

4000

4000

Read/Write Detected membrane thickness [0.01um](M color)

751-613 #C_Detect PR Thick

0~5000

4000

4000

Read/Write Detected membrane thickness [0.01um](C color)

751-614 #K_Detect PR Thick

0~5000

4000

4000

Read/Write Detected membrane thickness [0.01um](K color)


Read/Write Membrane-Thickness Detection Fail Flag (Y color)

751-671 #Y_PR Thick Fail Flag

0~255

751-672 #M_PR Thick Fail Flag

0~255

Read/Write Membrane-Thickness Detection Fail Flag (M color)

751-673 #C_PR Thick Fail Flag

0~255

Read/Write Membrane-Thickness Detection Fail Flag (C color)


Read/Write Membrane-Thickness Detection Fail Flag (K color)

751-674 #K_PR Thick Fail Flag

0~255

751-740 #Y_W1_cycle

0~65535

Read/Write DrumCycle Qty at Warning 1 [100cyc](Y color)

751-741 #M_W1_cycle

0~65535

Read/Write DrumCycle Qty at Warning 1 [100cyc](M color)

751-742 #C_W1_cycle

0~65535

Read/Write DrumCycle Qty at Warning 1 [100cyc](C color)

751-743 #K_W1_cycle

0~65535

Read/Write DrumCycle Qty at Warning 1 [100cyc](K color)

751-744 #Y_W1_PV

0~65535

Read/Write PV at Warning 1 [100cyc](Y color)

751-745 #M_W1_PV

0~65535

Read/Write PV at Warning 1 [100cyc](M color)

751-746 #C_W1_PV

0~65535

Read/Write PV at Warning 1 [100cyc](C color)

751-747 #K_W1_PV

0~65535

Read/Write PV at Warning 1 [100cyc](K color)

751-748 #Y_W2_cycle

0~65535

Read/Write DrumCycle Qty at Warning 2 [100cyc](Y color)

751-749 #M_W2_cycle

0~65535

Read/Write DrumCycle Qty at Warning 2 [100cyc](M color)

751-750 #C_W2_cycle

0~65535

Read/Write DrumCycle Qty at Warning 2 [100cyc](C color)

751-751 #K_W2_cycle

0~65535

Read/Write DrumCycle Qty at Warning 2 [100cyc](K color)

751-752 #YMC_W1 Thick TH

0~2000

1660

1610

Read/Write W1 Threshold Membrane Thickness [0.01um](YMC color)

751-753 #K_W1 Thick TH

0~2000

1660

1610

Read/Write W1 Threshold Membrane Thickness [0.01um](K color)

751-754 #YMC_W1 cycle TH

0~65535

11000

11000

Read/Write W1 Threshold Cycle [100cyc](YMC color)

751-755 #K_W1 cycle TH

0~65535

11000

11000

Read/Write W1 Threshold Cycle [100cyc](K color)

751-756 #YMC_W1 PV TH

0~65535

2200

2200

Read/Write W1 Threshold PV [100PV](YMC color)

751-757 #K_W1 PV TH

0~65535

2200

2200

Read/Write W1 Threshold PV [100PV](K color)

751-758 #YMC_W2 Thick TH

0~2000

1570

1550

Read/Write W2 Threshold Membrane Thickness [0.01um](YMC color)

751-759 #K_W2 Thick TH

0~2000

1570

1550

Read/Write W2 Threshold Membrane Thickness [0.01um](K color)

751-760 #YMC_W2 cycle TH

0~65535

12000

12000

Read/Write W2 Threshold Cycle [100cyc](YMC color)

751-761 #K_W2 cycle TH

0~65535

12000

12000

Read/Write W2 Threshold Cycle [100cyc](K color)

751-774 Drum Max Impression

0~3000

1500

1500

Read/Write Drum Remaining Amount Max Value [100PV]

751-775 #Y_DrumLevel

0~100

100

100

Read/Write Drum Remaining Amount display [%](Y color)

751-776 #M_DrumLevel

0~100

100

100

Read/Write Drum Remaining Amount display [%](M color)

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-777 #C_DrumLevel

0~100

100

100

751-778 #K_DrumLevel

0~100

100

100

Read/Write Drum Remaining Amount display [%](K color)

751-779 #Y_Thinnest Membrane W1

0~2000

Read/Write Thinnest Membrane at Warning 1 [0.01um](Y color)

751-780 #M_Thinnest Membrane W1

0~2000

Read/Write Thinnest Membrane at Warning 1 [0.01um](M color)

751-781 #C_Thinnest Membrane W1

0~2000

Read/Write Thinnest Membrane at Warning 1 [0.01um](C color)

751-782 #K_Thinnest Membrane W1

0~2000

Read/Write Thinnest Membrane at Warning 1 [0.01um](K color)

751-783 #Y_Thinnest Membrane W2

0~2000

Read/Write Thinnest Membrane at Warning 2 [0.01um](Y color)

751-784 #M_Thinnest Membrane W2

0~2000

Read/Write Thinnest Membrane at Warning 2 [0.01um](M color)

751-785 #C_Thinnest Membrane W2

0~2000

Read/Write Thinnest Membrane at Warning 2 [0.01um](C color)

751-786 #K_Thinnest Membrane W2

0~2000

Read/Write Thinnest Membrane at Warning 2 [0.01um](K color)

751-789 #Y_W2_PV

0~65535

Read/Write PV at Warning 2 [100PV](Y color)

751-790 #M_W2_PV

0~65535

Read/Write PV at Warning 2 [100PV](M color)

751-791 #C_W2_PV

0~65535

Read/Write PV at Warning 2 [100PV](C color)

751-792 #K_W2_PV

0~65535

Read/Write PV at Warning 2 [100PV](K color)

751-793 M/C Total Cycle

0~4294967295

Read/Write M/C DrumCycle[0.1cycle]

751-815 BCR Refresh AC OUT 121

100~255

128

128

Read/Write Iac Output Value at White Streak Sequence [0.01mA]

751-816 BCR Refresh AC OUT 175

100~255

178

178

Read/Write Iac Output Value at White Streak Sequence [0.01mA]

751-817 BCR Refresh AC OUT 200

100~255

212

212

Read/Write Iac Output Value at White Streak Sequence [0.01mA]

751-818 BCR Refresh AC OUT 225

100~255

248

248

Read/Write Iac Output Value at White Streak Sequence [0.01mA]

751-819 Detect Ratio(unused)

50~100

70

70

Read/Write Judgment Threshold for Rotation Detection Sensor H-to-L ratio

751-820 #Y_LE_cycle

0~65535

Read/Write DrumCycle Qty at LifeEnd [100cyc](Y color)

Read/Write Drum Remaining Amount display [%](C color)

751-821 #M_LE_cycle

0~65535

Read/Write DrumCycle Qty at LifeEnd [100cyc](M color)

751-822 #C_LE_cycle

0~65535

Read/Write DrumCycle Qty at LifeEnd [100cyc](C color)

751-823 #K_LE_cycle

0~65535

Read/Write DrumCycle Qty at LifeEnd [100cyc](K color)

751-824 #Y_LE_PV

0~65535

Read/Write PV at LifeEnd [100PV](Y color)

751-825 #M_LE_PV

0~65535

Read/Write PV at LifeEnd [100PV](M color)

751-826 #C_LE_PV

0~65535

Read/Write PV at LifeEnd [100PV](C color)

751-827 #K_LE_PV

0~65535

Read/Write PV at LifeEnd [100PV](K color)

751-828 #Y_Thinnest Membrane LE

0~2000

Read/Write Thinnest Membrane at LifeEnd [0.01um](Y color)

751-829 #M_Thinnest Membrane LE

0~2000

Read/Write Thinnest Membrane at LifeEnd [0.01um](M color)

751-830 #C_Thinnest Membrane LE

0~2000

Read/Write Thinnest Membrane at LifeEnd [0.01um](C color)

751-831 #K_Thinnest Membrane LE

0~2000

Read/Write Thinnest Membrane at LifeEnd [0.01um](K color)

751-832 #Y_Thick On N

0~255

Read/Write Membrane-Thickness Detection Execution Qty [times](Y color)

751-833 #M_Thick On N

0~255

Read/Write Membrane-Thickness Detection Execution Qty [times](M color)

751-834 #C_Thick On N

0~255

Read/Write Membrane-Thickness Detection Execution Qty [times](C color)

751-835 #K_Thick On N

0~255

Read/Write Membrane-Thickness Detection Execution Qty [times](K color)

751-836 Agitator Mot OFF Timing

0~255

50

50

Read/Write Agitator Mot Off Timing[100ms]

751-837 Search Off Cycle

0~255

29

29

Read/Write Shoulder Detection End Cycle Qty

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-333

6.3.24 NVM 751_Xero_Clean

General

General

2010/08
6-334

6.3.24 NVM 751_Xero_Clean

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-838 Near Full Info PV 25

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 25ppm [100PV]

751-839 Near Full Info PV 35

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 35ppm [100PV]

751-840 Near Full Info PV 45

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 45ppm [100PV]

751-841 Near Full Info PV 55

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 55ppm [100PV]

751-842 Near Full Info Pixel 25

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 25ppm [1000Pixel]

751-843 Near Full Info Pixel 35

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 35ppm [1000Pixel]

751-844 Near Full Info Pixel 45

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 45ppm [1000Pixel]

751-845 Near Full Info Pixel 55

0~255

Read/Write Threshold for reporting NEAR FULL in Full Detection for 55ppm [1000Pixel]

751-846 Agitator Reverse Time

0~100

44

44

Read/Write AgitatorMotor Reverse Rotation Time [10ms]

751-847 Life Over SW

0~2

Read/Write Life Extension Switch 0: Printing impossible after LifeEnd, 1: Printing possible
after LifeEnd, 2: Printing possible after LifeEnd (auto initialize)

751-871 BCR Refresh time 121

0~108

93

93

Read/Write White Streak Sequence execution time [S]

751-872 BCR Refresh time 175

0~74

63

63

Read/Write White Streak Sequence execution time [S]

751-873 BCR Refresh time 200

0~64

55

55

Read/Write White Streak Sequence execution time [S]

751-874 BCR Refresh time 225

0~56

48

48

Read/Write White Streak Sequence execution time [S]

751-875 Drum Del Cycle SR TH

0~200

Read/Write Threshold to judge on execution of the sequence (short)[1kcycle]

751-876 Drum Del Cycle LR TH

0~200

20

20

Read/Write Threshold to judge on execution of the sequence (long)[1kcycle]

751-877 Short Rest Time

0~30

Read/Write Rest Time compared (short)[h]

751-878 Long Rest Time

0~255

84

84

Read/Write Rest Time compared (long)[h]

751-879 Short Rest Env

0~10

Read/Write Execution Environment Threshold (short)

751-880 Long Rest Env

0~10

Read/Write Execution Environment Threshold (long)

751-881 Drum Refresh Time SR 121

0~54

20

20

Read/Write 121 speed Execution Time (short)[S]

751-882 Drum Refresh Time SR 175

0~37

15

15

Read/Write 175 speed Execution Time (short)[S]

751-883 Drum Refresh Time SR 200

0~32

12

12

Read/Write 200 speed Execution Time (short)[S]

751-884 Drum Refresh Time SR 225

0~28

10

10

Read/Write 225 speed Execution Time (short)[S]

751-885 Drum Refresh Time LR 121

0~108

108

108

Read/Write 121 speed Execution Time (long)[S]

751-886 Drum Refresh Time LR 175

0~74

74

74

Read/Write 175 speed Execution Time (long)[S]

751-887 Drum Refresh Time LR 200

0~64

64

64

Read/Write 200 speed Execution Time (long)[S]

751-888 Drum Refresh Time LR 225

0~56

56

56

Read/Write 225 speed Execution Time (long)[S]

751-889 Drum Refresh Entry Flag

0~1

Read/Write Anti-aliasing-Streak-Sequence Execution Flag


0: Not execute, 1: Execute Short Rest

751-890 BCR Refresh Entry Flag

0~1

Read/Write White-Streak-Sequence Execution Flag


0: Not execute, 1: Execute White Streak Sequence.

751-891 Nonimage High Temp TH

0~10

Read/Write High-Temp Env. Threshold (applied except for Threshold)

751-892 Nonimage Low Temp TH

0~10

Read/Write High-Temp Env. Threshold (applied except for Threshold)

751-893 Vcln DC Env 1 Out

0~200

120

120

Read/Write High-Temp BCR DC Vcln Output Value [-1V] (common to all speeds)

751-894 Vcln DC Env 6 Out

0~200

120

120

Read/Write Normal-BCR-DC Vcln Output Value [-1V] (common to all speeds)

751-895 Vcln DC Env 9 Out

0~200

120

120

Read/Write Low-Temp BCR DC Vcln Output Value [-1V] (common to all speeds)

751-896 Image Gap DC Env 1 Out Add

0~150

90

90

Read/Write Volt Gap from Deve at trail edge of high-temp image [-1V] (common to all
speeds)

Table 1 NVM 751_Xero


ChainLink

NVM Name

PSW Display

Setting Range

Default High Default Low Read/Write Description

751-897 Image Gap DC Env 6 Out Add

0~150

90

90

Read/Write Volt Gap from Deve at trail edge of low-temp image [-1V] (common to all
speeds)

751-898 Image Gap DC Env 9 Out Add

0~150

90

90

Read/Write Volt Gap from Deve at trail edge of normal image [-1V] (common to all speeds)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-335

6.3.24 NVM 751_Xero_Clean

General

General
6.3.24 NVM 751_Xero_Clean

2010/08
6-336

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.25 NVM 752_Procon


Table 1 NVM 752_Procon
ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write Description

752-001

Disp Control SW[YMC]

Dispense Control Switch for YMC

0~2

Read/Write Changes YMC Toner Dispense Control Mode.


0: Timer toner dispense, 1: PCON toner dispense, 2: ICDC toner dispense

752-002

Disp Control SW[K]

Dispense Control Switch for K

0~2

Read/Write Changes K Toner Dispense Control Mode.


0: Timer toner dispense, 1: PCON toner dispense, 2: ICDC toner dispense

752-160

ADC_Vdark

0~1023

Read/Write ADC Dark Current Output

752-161

ADC_Vref

0~1023

Read/Write ADC Reference Board Output

752-162

ADC_Vclose

0~1023

Read/Write ADC Output with Shutter closed and Specular LED_ON

752-163

ADC_Diffusion Vcln

0~1023

Read/Write ADC Diffusion Vclean Output

752-164

ADC_Specular Vcln

0~1023

Read/Write ADC Specular Vclean Output

752-177

ADC Shutter Open_Fail Counter

0~65535

Read/Write ADC Shutter Open Fail Counter

752-178

ADC Shutter Close_Fail Counter

0~65535

Read/Write ADC Shutter Close Fail Counter

752-179

ADC Shutter Close_Fail

0~1

Read/Write ADC Shutter Close Fail

752-180

ADC Shutter Open_Fail

0~1

Read/Write ADC Shutter Open Fail

752-181

ADC Sensor Fail Counter

0~65535

Read/Write ADC Sensor Fail Counter

752-182

ADC Sensor Fail

0~1

Read/Write ADC Sensor Fail

752-183

ADC Patch Fail[Y]

0~1

Read/Write ADC Patch Fail

752-184

ADC Patch Fail[M]

0~1

Read/Write ADC Patch Fail

752-185

ADC Patch Fail[C]

0~1

Read/Write ADC Patch Fail

752-186

ADC Patch Fail[K]

0~1

Read/Write ADC Patch Fail

752-187

ADC Patch Fail Counter [Y]

0~65535

Read/Write ADC Patch Fail Counter

752-188

ADC Patch Fail Counter [M]

0~65535

Read/Write ADC Patch Fail Counter

752-189

ADC Patch Fail Counter [C]

0~65535

Read/Write ADC Patch Fail Counter

752-190

ADC Patch Fail Counter [K]

0~65535

Read/Write ADC Patch Fail Counter

752-191

ADC_MiniSetup_Fail Counter [Y]

0~65535

Read/Write ADC_MiniSetup_Fail Counter

752-192

ADC_MiniSetup_Fail Counter [M]

0~65535

Read/Write ADC_MiniSetup_Fail Counter

752-193

ADC_MiniSetup_Fail Counter [C]

0~65535

Read/Write ADC_MiniSetup_Fail Counter

752-194

ADC_MiniSetup_Fail Counter [K]

0~65535

Read/Write ADC_MiniSetup_Fail Counter

752-200

ADC_MiniSetup_Fail[Y]

0~1

Read/Write Output difference between Mini 1 and 2 at MiniSetupFail

752-201

ADC_MiniSetup_Fail[M]

0~1

Read/Write Output difference between Mini 1 and 2 at MiniSetupFail

752-202

ADC_MiniSetup_Fail[C]

0~1

Read/Write Output difference between Mini 1 and 2 at MiniSetupFail

752-203

ADC_MiniSetup_Fail[K]

0~1

Read/Write Output difference between Mini 1 and 2 at MiniSetupFail

752-295

Temp Sensor Value

Temperature Sensor Output

0~1023

Read/Write Temp Sensor reading (unit: A/D value)

752-296

Humidity Sensor Value

Humidity Sensor Output

0~1023

Read/Write Humidity Sensor reading (unit: A/D value)

752-297

Temperature

Temperature Output

-20~60

Read/Write Ave. of temperatures at 8 points measured every 1000ms (unit: 1 deg. C)

752-298

Humidity

Humidity Output

0~107

Read/Write Ave. of humidities at 8 points measured every 1000ms (unit: 1%)

752-301

Temp Sensor Fail

Temperature Sensor Fail

0~1

Read/Write 0: Normal, 1: Upper Limit Fail occurred, 2: Lower Limit Fail occurred

752-302

Humidity Sensor Fail

Humidity Sensor Fail

0~1

Read/Write 0: Normal, 1: Upper Limit Fail occurred, 2: Lower Limit Fail occurred

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-337

6.3.25 NVM 752_Procon

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-338

6.3.25 NVM 752_Procon

Version 1.2

Table 1 NVM 752_Procon


ChainLink

NVM Name

752-303

Temp Sensor Fail Qty

Temperature Sensor Fail Counter

0~65535

Read/Write Temp Sensor Fail Counter

752-304

Humidity Sensor Fail Qty

Humidity Sensor Fail Counter

0~65535

Read/Write Humidity Sensor Fail Counter

PSW Display

Setting
Range

Default

Read/Write Description

752-322

ATC Average [Y]

ATC Average Output for Y

0~1023

Read/Write ATC Average Y (unit: A/D value)

752-323

ATC Average [M]

ATC Average Output for M

0~1023

Read/Write ATC Average M(unit: A/D value)

752-324

ATC Average [C]

ATC Average Output for C

0~1023

Read/Write ATC Average C(unit: A/D value)

752-325

ATC Average [K]

ATC Average Output for K

0~1023

Read/Write ATC Average K(unit: A/D value)

752-326

ATC Amplitude [Y]

ATC Amplitude Output for Y

0~1023

Read/Write ATC Output Amplitude Y(unit: A/D value)

752-327

ATC Amplitude [M]

ATC Amplitude Output for M

0~1023

Read/Write ATC Output Amplitude M(unit: A/D value)

752-328

ATC Amplitude [C]

ATC Amplitude Output for C

0~1023

Read/Write ATC Output Amplitude C(unit: A/D value)

752-329

ATC Amplitude [K]

ATC Amplitude Output for K

0~1023

Read/Write ATC Output Amplitude K(unit: A/D value)

752-330

ATC Average Fail[Y]

ATC Output Fail for Y

0~1

Read/Write ATC Output Fail Y


0: Normal,1: Large output,2: Small output

752-331

ATC Average Fail[M]

ATC Output Fail for M

0~1

Read/Write ATC Output Fail M


0: Normal,1: Large output ,2: Small output

752-332

ATC Average Fail[C]

ATC Output Fail for C

0~1

Read/Write ATC Output Fail C


0: Normal,1: Large output ,2: Small output

752-333

ATC Average Fail[K]

ATC Output Fail for K

0~1

Read/Write ATC Output Fail K


0: Normal,1: Large output ,2: Small output

752-334

ATC Amplitude Fail[Y]

ATC Amplitude Output Fail for Y

0~1

Read/Write ATC Output Amplitude Fail Y


0: Normal ,1: Too small amplitude

752-335

ATC Amplitude Fail[M]

ATC Amplitude Output Fail for M

0~1

Read/Write ATC Output Amplitude Fail M


0: Normal,1: Too small amplitude

752-336

ATC Amplitude Fail[C]

ATC Amplitude Output Fail for C

0~1

Read/Write ATC Output Amplitude Fail C


0: Normal ,1: Too small amplitude

752-337

ATC Amplitude Fail[K]

ATC Amplitude Output Fail for K

0~1

Read/Write ATC Output Amplitude Fail K


0: Normal ,1: Too small amplitude

752-338

ATCwarning[Y]

0~1

Read/Write ATCwarning due to ATC Average Fail & ATC Amplitude Fail

752-339

ATCwarning[M]

0~1

Read/Write ATCwarning due to ATC Average Fail & ATC Amplitude Fail

752-340

ATCwarning[C]

0~1

Read/Write ATCwarning due to ATC Average Fail & ATC Amplitude Fail

752-341

ATCwarning[K]

0~1

Read/Write ATCwarning due to ATC Average Fail & ATC Amplitude Fail

752-342

ATCwarning Counter [Y]

0~65535

Read/Write ATCwarning Qty

752-343

ATCwarning Counter [M]

0~65535

Read/Write ATCwarning Qty

752-344

ATCwarning Counter [C]

0~65535

Read/Write ATCwarning Qty

752-345

ATCwarning Counter [K]

0~65535

Read/Write ATCwarning Qty

752-346

ATCFail[Y]

0~1

Read/Write ATCFail

752-347

ATCFail[M]

0~1

Read/Write ATCFail

752-348

ATCFail[C]

0~1

Read/Write ATCFail

752-349

ATCFail[K]

0~1

Read/Write ATCFail

752-350

Qty of continuous ATCFails [Y]

0~255

Read/Write Qty of continuous ATCFails

752-351

Qty of continuous ATCFails [M]

0~255

Read/Write Qty of continuous ATCFails

752-352

Qty of continuous ATCFails [C]

0~255

Read/Write Qty of continuous ATCFails

Table 1 NVM 752_Procon


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write Description

752-353

Qty of continuous ATCFails [K]

0~255

Read/Write Qty of continuous ATCFails

752-354

ATC Ave. Fail Qty [Y]

ATC Output Fail Counter for Y

0~65535

Read/Write ATC Output Fail Counter Y

752-355

ATC Ave. Fail Qty [M]

ATC Output Fail Counter for M

0~65535

Read/Write ATC Output Fail Counter M

752-356

ATC Ave. Fail Qty [C]

ATC Output Fail Counter for C

0~65535

Read/Write ATC Output Fail Counter C

752-357

ATC Ave. Fail Qty [K]

ATC Output Fail Counter for K

0~65535

Read/Write ATC Output Fail Counter K

752-358

ATC Amplitude Fail Qty[Y]

ATC Amplitude Output Fail Counter


for Y

0~65535

Read/Write ATC Output Amplitude Fail Counter Y

752-359

ATC Amplitude Fail Qty [M]

ATC Amplitude Output Fail Counter


for M

0~65535

Read/Write ATC Output Amplitude Fail Counter M

752-360

ATC Amplitude Fail Qty [C]

ATC Amplitude Output Fail Counter


for C

0~65535

Read/Write ATC Output Amplitude Fail Counter C

752-361

ATC Amplitude Fail Qty [K]

ATC Amplitude Output Fail Counter


for K

0~65535

Read/Write ATC Output Amplitude Fail Counter K

752-362

ATCFail Qty [Y]

0~65535

Read/Write ATCFail Qty

752-363

ATCFail Qty [M]

0~65535

Read/Write ATCFail Qty

752-364

ATCFail Qty [C]

0~65535

Read/Write ATCFail Qty

752-365

ATCFail Qty [K]

0~65535

Read/Write ATCFail Qty

752-395

ATC Ave. Sensitivity Correc. Coef [Y]

ATC Setup Coefficient for Y

0~3999

1024

Read/Write Sensitivity Correction Coef. for correcting ATC Sensor Y output

752-396

ATC Ave. Sensitivity Correc. Coef [M]

ATC Setup Coefficient for M

0~3999

1024

Read/Write Sensitivity Correction Coef. for correcting ATC Sensor M output

752-397

ATC Ave. Sensitivity Correc. Coef [C]

ATC Setup Coefficient for C

0~3999

1024

Read/Write Sensitivity Correction Coef. for correcting ATC Sensor C output

752-398

ATC Ave. Sensitivity Correc. Coef [K]

ATC Setup Coefficient for K

0~3999

1024

Read/Write Sensitivity Correction Coef. for correcting ATC Sensor K output

752-399

ATC Ave. Sensitivity Cor. Offset [Y]

ATC Setup Offset for Y

-4096~4095

Read/Write Sensitivity Correction Offset Value for correcting ATC Sensor Y output

752-400

ATC Ave. Sensitivity Cor. Offset [M]

ATC Setup Offset for M

-4096~4095

Read/Write Sensitivity Correction Offset Value for correcting ATC Sensor M output

752-401

ATC Ave. Sensitivity Cor. Offset [C]

ATC Setup Offset for C

-4096~4095

Read/Write Sensitivity Correction Offset Value for correcting ATC Sensor C output

752-402

ATC Ave. Sensitivity Cor. Offset [K]

ATC Setup Offset for K

-4096~4095

Read/Write Sensitivity Correction Offset Value for correcting ATC Sensor K output

752-449

ATC_ Double Average [Y]

New ATC Move Average for Y

0~1023

Read/Write ATC Travel Average [Y] (unit: A/D value)

752-450

ATC_Double Average [M]

New ATC Move Average for M

0~1023

Read/Write ATC Travel Average [M] (unit: A/D value)

752-451

ATC_Double Average [C]

New ATC Move Average for C

0~1023

Read/Write ATC Travel Average [C] (unit: A/D value)

752-452

ATC_Double Average [K]

New ATC Move Average for K

0~1023

Read/Write ATC Travel Average [K] (unit: A/D value)

752-453

Delta ATC_Difference from Target [Y]

Delta ATC Output for Y

-1024~1023

Read/Write Delta ATC Output Y(unit: A/D value)

752-454

Delta ATC_Difference from Target [M]

Delta ATC Output for M

-1024~1023

Read/Write Delta ATC Output M(unit: A/D value)

752-455

Delta ATC_Difference from Target [C]

Delta ATC Output for C

-1024~1023

Read/Write Delta ATC Output C(unit: A/D value)

752-456

Delta ATC_Difference from Target [K]

Delta ATC Output for K

-1024~1023

Read/Write Delta ATC Output K(unit: A/D value)


Read/Write Manual adj. qty forRADC_H Target

752-672

Delta RADC_H Target manual adj. [Y]

-1024~1023

752-673

Delta RADC_H Target manual adj. [M]

-1024~1023

Read/Write Manual adj. qty forRADC_H Target

752-674

Delta RADC_H Target manual adj. [C]

-1024~1023

Read/Write Manual adj. qty forRADC_H Target

752-675

Delta RADC_H Target manual adj. [K]

-1024~1023

Read/Write Manual adj. qty forRADC_H Target

752-676

Delta RADC_L Target manual adj. [1][Y]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-677

Delta RADC_L Target manual adj. [1][M]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-339

6.3.25 NVM 752_Procon

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-340

6.3.25 NVM 752_Procon

Version 1.2

Table 1 NVM 752_Procon


ChainLink

NVM Name

Setting
Range

Default

Read/Write Description

752-678
752-679

Delta RADC_L Target manual adj. [1][C]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

Delta RADC_L Target manual adj. [1][K]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-680

Delta RADC_L Target manual adj. [2][Y]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-681

Delta RADC_L Target manual adj. [2][M]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-682

Delta RADC_L Target manual adj. [2][C]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-683

Delta RADC_L Target manual adj. [2][K]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-684

Delta RADC_L Target manual adj. [3][Y]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-685

Delta RADC_L Target manual adj. [3][M]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-686

Delta RADC_L Target manual adj. [3][C]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

PSW Display

752-687

Delta RADC_L Target manual adj. [3][K]

-1024~1023

Read/Write Manual adj. qty forRADC_L Target

752-774

ATC Ref. Target [Y]

ATC Nominal Target for Y

0~1023

596

Read/Write ATC Ref. Target

752-775

ATC Ref. Target [M]

ATC Nominal Target for M

0~1023

596

Read/Write ATC Ref. Target

752-776

ATC Ref. Target [C]

ATC Nominal Target for C

0~1023

596

Read/Write ATC Ref. Target

752-777

ATC Ref. Target [K]

ATC Nominal Target for K

0~1023

596

Read/Write ATC Ref. Target

752-778

ATC Modified Target [Y]

ATC Modify Target for Y

0~1023

596

Read/Write ATC Modified Target Y(unit: A/D value)

752-779

ATC Modified Target [M]

ATC Modify Target for M

0~1023

596

Read/Write ATC Modified Target M(unit: A/D value)

752-780

ATC Modified Target [C]

ATC Modify Target for C

0~1023

596

Read/Write ATC Modified Target C(unit: A/D value)

752-781

ATC Modified Target [K]

ATC Modify Target for K

0~1023

596

Read/Write ATC Modified Target K(unit: A/D value)

752-799

Delta ATC Target Overall Correc. SW

ATCS Whole Correction Switch

0~1

Read/Write Switch for applying overall correction to meet ATC Ref. Target.
0: Correction OFF, 1: Correction ON

752-842

Delta ATC Target manual adj. [Y]

-512~511

Read/Write ATC Target manual adj.

752-843

Delta ATC Target manual adj. [M]

-512~511

Read/Write ATC Target manual adj.

752-844

Delta ATC Target manual adj. [C]

-512~511

Read/Write ATC Target manual adj.

752-845

Delta ATC Target manual adj. [K]

-512~511

Read/Write ATC Target manual adj.

752-884

Disp Time requested_Timer[Y]

Timer Disp Buffer for Y

0~10000

10

Read/Write Requested time to drive Dispense Mot Y in Timer Toner Disp Mode (unit: 1ms)

752-885

Disp Time requested_Timer[M]

Timer Disp Buffer for M

0~10000

10

Read/Write Requested time to drive Dispense Mot M in Timer Toner Disp Mode (unit: 1ms)

752-886

Disp Time requested_Timer[C]

Timer Disp Buffer for C

0~10000

10

Read/Write Requested time to drive Dispense Mot C in Timer Toner Disp Mode (unit: 1ms)

752-887

Disp Time requested_Timer[K]

Timer Disp Buffer for K

0~10000

10

Read/Write Requested time to drive Dispense Mot K in Timer Toner Disp Mode (unit: 1ms)

6.3.26 NVM 753_Procon


Table 1 NVM 753_Procon
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

753-001 Potential Control SW

Electricity Control Switch

0~2

Read/Write

Changes Electric-Potential Control Mode.


0: Fixed potential, 1: PCON potential, 2: Standard potential

753-002 BCR_DC_OUT[Y]

Final BCR Output for Y

0~1023

700

Read/Write

BCR DC Output Value for Y (0-1023: 0--1023V)

753-003 BCR_DC_OUT[M]

Final BCR Output for M

0~1023

700

Read/Write

BCR DC Output Value for M (0-1023: 0--1023V)

753-004 BCR_DC_OUT[C]

Final BCR Output for C

0~1023

700

Read/Write

BCR DC Output Value for C (0-1023: 0--1023V)

753-005 BCR_DC_OUT[K]

Final BCR Output for K

0~1023

700

Read/Write

BCR DC Output Value for K (0-1023: 0--1023V)

753-006 BIAS_DC_OUT[Y]

Final Bias Output for Y

0~700

600

Read/Write

Deve Bias DC Output Value for Y (0-700: 0--700V)

753-007 BIAS_DC_OUT[M]

Final Bias Output for M

0~700

600

Read/Write

Deve Bias DC Output Value for M (0-700: 0--700V)

753-008 BIAS_DC_OUT[C]

Final Bias Output for C

0~700

600

Read/Write

Deve Bias DC Output Value for C (0-700: 0--700V)


Deve Bias DC Output Value for K (0-700: 0--700V)

753-009 BIAS_DC_OUT[K]

Final Bias Output for K

0~700

600

Read/Write

753-010 LPH_OUT[Y]

Final LPH Output for Y

0~2046

350

Read/Write

LED Light Qty Output Value for Y (0-1023: 0-TBDV)

753-011 LPH_OUT[M]

Final LPH Output for M

0~2046

350

Read/Write

LED Light Qty Output Value for M (0-1023: 0-TBDV)

753-012 LPH_OUT[C]

Final LPH Output for C

0~2046

350

Read/Write

LED Light Qty Output Value for C (0-1023: 0-TBDV)

753-013 LPH_OUT[K]

Final LPH Output for K

0~2046

350

Read/Write

LED Light Qty Output Value for K (0-1023: 0-TBDV)

753-014 BCR_DC_OUT_Fixed [Y][PS0]

Fixation BCR Output for Y PS0

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS0

753-015 BCR_DC_OUT_Fixed [Y][PS1]

Fixation BCR Output for Y PS1

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS1

753-016 BCR_DC_OUT_Fixed [Y][PS2]

Fixation BCR Output for Y PS2

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS2

753-017 BCR_DC_OUT_Fixed [Y][PS3]

Fixation BCR Output for Y PS3

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS3

753-018 BCR_DC_OUT_Fixed [Y][PS4]

Fixation BCR Output for Y PS4

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS4

753-019 BCR_DC_OUT_Fixed [Y][PS5]

Fixation BCR Output for Y PS5

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS5

753-020 BCR_DC_OUT_Fixed [M][PS0]

Fixation BCR Output for M PS0

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS0

753-021 BCR_DC_OUT_Fixed [M][PS1]

Fixation BCR Output for M PS1

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS1

753-022 BCR_DC_OUT_Fixed [M][PS2]

Fixation BCR Output for M PS2

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS2

753-023 BCR_DC_OUT_Fixed [M][PS3]

Fixation BCR Output for M PS3

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS3

753-024 BCR_DC_OUT_Fixed [M][PS4]

Fixation BCR Output for M PS4

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS4

753-025 BCR_DC_OUT_Fixed [M][PS5]

Fixation BCR Output for M PS5

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS5

753-026 BCR_DC_OUT_Fixed [C][PS0]

Fixation BCR Output for C PS0

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS0

753-027 BCR_DC_OUT_Fixed [C][PS1]

Fixation BCR Output for C PS1

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS1

753-028 BCR_DC_OUT_Fixed [C][PS2]

Fixation BCR Output for C PS2

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS2

753-029 BCR_DC_OUT_Fixed [C][PS3]

Fixation BCR Output for C PS3

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS3

753-030 BCR_DC_OUT_Fixed [C][PS4]

Fixation BCR Output for C PS4

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS4

753-031 BCR_DC_OUT_Fixed [C][PS5]

Fixation BCR Output for C PS5

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS5

753-032 BCR_DC_OUT_Fixed [K][PS0]

Fixation BCR Output for K PS0

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS0

753-033 BCR_DC_OUT_Fixed [K][PS1]

Fixation BCR Output for K PS1

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS1

753-034 BCR_DC_OUT_Fixed [K][PS2]

Fixation BCR Output for K PS2

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS2

753-035 BCR_DC_OUT_Fixed [K][PS3]

Fixation BCR Output for K PS3

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS3

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-341

6.3.26 NVM 753_Procon

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-342

6.3.26 NVM 753_Procon

Version 1.2

Table 1 NVM 753_Procon


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

753-036 BCR_DC_OUT_Fixed [K][PS4]

Fixation BCR Output for K PS4

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS4

753-037 BCR_DC_OUT_Fixed [K][PS5]

Fixation BCR Output for K PS5

0~1023

755

Read/Write

BCR DC Output Value in Fixed Potential Mode at PS5

753-038 BIAS_DC_OUT_Fixed [Y][PS0]

Fixation Bias Output for Y PS0

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS0

753-039 BIAS_DC_OUT_Fixed [Y][PS1]

Fixation Bias Output for Y PS1

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS1

753-040 BIAS_DC_OUT_Fixed [Y][PS2]

Fixation Bias Output for Y PS2

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS2

753-041 BIAS_DC_OUT_Fixed [Y][PS3]

Fixation Bias Output for Y PS3

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS3

753-042 BIAS_DC_OUT_Fixed [Y][PS4]

Fixation Bias Output for Y PS4

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS4

753-043 BIAS_DC_OUT_Fixed [Y][PS5]

Fixation Bias Output for Y PS5

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS5

753-044 BIAS_DC_OUT_Fixed [M][PS0]

Fixation Bias Output for M PS0

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS0

753-045 BIAS_DC_OUT_Fixed [M][PS1]

Fixation Bias Output for M PS1

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS1

753-046 BIAS_DC_OUT_Fixed [M][PS2]

Fixation Bias Output for M PS2

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS2

753-047 BIAS_DC_OUT_Fixed [M][PS3]

Fixation Bias Output for M PS3

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS3

753-048 BIAS_DC_OUT_Fixed [M][PS4]

Fixation Bias Output for M PS4

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS4

753-049 BIAS_DC_OUT_Fixed [M][PS5]

Fixation Bias Output for M PS5

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS5

753-050 BIAS_DC_OUT_Fixed [C][PS0]

Fixation Bias Output for C PS0

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS0

753-051 BIAS_DC_OUT_Fixed [C][PS1]

Fixation Bias Output for C PS1

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS1

753-052 BIAS_DC_OUT_Fixed [C][PS2]

Fixation Bias Output for C PS2

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS2

753-053 BIAS_DC_OUT_Fixed [C][PS3]

Fixation Bias Output for C PS3

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS3

753-054 BIAS_DC_OUT_Fixed [C][PS4]

Fixation Bias Output for C PS4

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS4

753-055 BIAS_DC_OUT_Fixed [C][PS5]

Fixation Bias Output for C PS5

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS5

753-056 BIAS_DC_OUT_Fixed [K][PS0]

Fixation Bias Output for K PS0

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS0

753-057 BIAS_DC_OUT_Fixed [K][PS1]

Fixation Bias Output for K PS1

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS1

753-058 BIAS_DC_OUT_Fixed [K][PS2]

Fixation Bias Output for K PS2

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS2

753-059 BIAS_DC_OUT_Fixed [K][PS3]

Fixation Bias Output for K PS3

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS3

753-060 BIAS_DC_OUT_Fixed [K][PS4]

Fixation Bias Output for K PS4

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS4

753-061 BIAS_DC_OUT_Fixed [K][PS5]

Fixation Bias Output for K PS5

0~700

600

Read/Write

Deve Bias DC Output Value in Fixed Potential Mode at PS5

753-062 LPH_OUT_Fixed [Y][PS0]

Fixation LPH Output for Y PS0

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS0

753-063 LPH_OUT_Fixed [Y][PS1]

Fixation LPH Output for Y PS1

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS1

753-064 LPH_OUT_Fixed [Y][PS2]

Fixation LPH Output for Y PS2

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS2

753-065 LPH_OUT_Fixed [Y][PS3]

Fixation LPH Output for Y PS3

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS3

753-066 LPH_OUT_Fixed [Y][PS4]

Fixation LPH Output for Y PS4

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS4

753-067 LPH_OUT_Fixed [Y][PS5]

Fixation LPH Output for Y PS5

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS5

753-068 LPH_OUT_Fixed [M][PS0]

Fixation LPH Output for M PS0

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS0

753-069 LPH_OUT_Fixed [M][PS1]

Fixation LPH Output for M PS1

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS1

753-070 LPH_OUT_Fixed [M][PS2]

Fixation LPH Output for M PS2

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS2

753-071 LPH_OUT_Fixed [M][PS3]

Fixation LPH Output for M PS3

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS3

753-072 LPH_OUT_Fixed [M][PS4]

Fixation LPH Output for M PS4

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS4

753-073 LPH_OUT_Fixed [M][PS5]

Fixation LPH Output for M PS5

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS5

753-074 LPH_OUT_Fixed [C][PS0]

Fixation LPH Output for C PS0

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS0

Table 1 NVM 753_Procon


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

753-075 LPH_OUT_Fixed [C][PS1]

Fixation LPH Output for C PS1

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS1

753-076 LPH_OUT_Fixed [C][PS2]

Fixation LPH Output for C PS2

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS2

753-077 LPH_OUT_Fixed [C][PS3]

Fixation LPH Output for C PS3

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS3

753-078 LPH_OUT_Fixed [C][PS4]

Fixation LPH Output for C PS4

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS4

753-079 LPH_OUT_Fixed [C][PS5]

Fixation LPH Output for C PS5

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS5

753-080 LPH_OUT_Fixed [K][PS0]

Fixation LPH Output for K PS0

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS0

753-081 LPH_OUT_Fixed [K][PS1]

Fixation LPH Output for K PS1

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS1

753-082 LPH_OUT_Fixed [K][PS2]

Fixation LPH Output for K PS2

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS2

753-083 LPH_OUT_Fixed [K][PS3]

Fixation LPH Output for K PS3

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS3

753-084 LPH_OUT_Fixed [K][PS4]

Fixation LPH Output for K PS4

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS4

753-085 LPH_OUT_Fixed [K][PS5]

Fixation LPH Output for K PS5

0~2046

246

Read/Write

LPH Light Qty Output Value in Fixed Potential Mode at PS5

753-459 Vdeve_PCON[Y][this time]

0~1023

330

Read/Write

Procon Potential Mode Vdeve Value

753-461 Vdeve_PCON[M][this time]

0~1023

330

Read/Write

Procon Potential Mode Vdeve Value

753-463 Vdeve_PCON[C][this time]

0~1023

330

Read/Write

Procon Potential Mode Vdeve Value

753-465 Vdeve_PCON[K][this time]

0~1023

330

Read/Write

Procon Potential Mode Vdeve Value

753-487 VH_PCON[Y]

0~1023

Read/Write

PCON Potential VH Value

753-488 VH_PCON[M]

0~1023

Read/Write

PCON Potential VH Value

753-489 VH_PCON[C]

0~1023

Read/Write

PCON Potential VH Value

753-490 VH_PCON[K]

0~1023

Read/Write

PCON Potential VH Value

753-491 VB_PCON[Y]

0~1023

Read/Write

PCON Potential VB Value

753-492 VB_PCON[M]

0~1023

Read/Write

PCON Potential VB Value

753-493 VB_PCON[C]

0~1023

Read/Write

PCON Potential VB Value

753-494 VB_PCON[K]

0~1023

Read/Write

PCON Potential VB Value

753-495 VL_PCON[Y]

0~1023

Read/Write

PCON Potential VL Value

753-496 VL_PCON[M]

0~1023

Read/Write

PCON Potential VL Value

753-497 VL_PCON[C]

0~1023

Read/Write

PCON Potential VL Value

753-498 VL_PCON[K]

0~1023

Read/Write

PCON Potential VL Value

753-503 BCR_DC_OUT_PCON[Y]

0~1023

Read/Write

PCON Potential BCR_DC_OUT

753-504 BCR_DC_OUT_PCON[M]

0~1023

Read/Write

PCON Potential BCR_DC_OUT

753-505 BCR_DC_OUT_PCON[C]

0~1023

Read/Write

PCON Potential BCR_DC_OUT

753-506 BCR_DC_OUT_PCON[K]

0~1023

Read/Write

PCON Potential BCR_DC_OUT

753-507 BCR_DC_OUT_PCON_Adj by type [Y]

0~1023

Read/Write

PCON Potential BCR_DC_OUT after adjustment by type

753-508 BCR_DC_OUT_PCON_Adj by type [M]

0~1023

Read/Write

PCON Potential BCR_DC_OUT after adjustment by type

753-509 BCR_DC_OUT_PCON_Adj by type [C]

0~1023

Read/Write

PCON Potential BCR_DC_OUT after adjustment by type

753-510 BCR_DC_OUT_PCON_Adj by type [K]

0~1023

Read/Write

PCON Potential BCR_DC_OUT after adjustment by type

753-511 BIAS_DC_OUT_PCON[Y]

0~700

Read/Write

PCON Potential BIAS_DC_OUT

753-512 BIAS_DC_OUT_PCON[M]

0~700

Read/Write

PCON Potential BIAS_DC_OUT

753-513 BIAS_DC_OUT_PCON[C]

0~700

Read/Write

PCON Potential BIAS_DC_OUT

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-343

6.3.26 NVM 753_Procon

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-344

6.3.26 NVM 753_Procon

Version 1.2

Table 1 NVM 753_Procon


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

753-514 BIAS_DC_OUT_PCON[K]

0~700

Read/Write

PCON Potential BIAS_DC_OUT

753-515 LPH_OUT_PCON[Y]

0~2046

Read/Write

PCON Potential LPH_OUT

753-516 LPH_OUT_PCON[M]

0~2046

Read/Write

PCON Potential LPH_OUT

753-517 LPH_OUT_PCON[C]

0~2046

Read/Write

PCON Potential LPH_OUT

753-518 LPH_OUT_PCON[K]

0~2046

Read/Write

PCON Potential LPH_OUT

6.3.27 NVM 754_Procon


Table 1 NVM 754_Procon
ChainLink

NVM Name

754-001

ADC_LUT_SW

0~1

754-002

TRC_Adj_SW

0~1

754-236

EMP_SW

0~3

754-237

NearEMP_SW

754-238

PSW Display

Read/Write

Description

Read/Write

ADC Tone Control Switch

Read/Write

Manual Adjustment Switch for TRC

Read/Write

Empty Judgment Switching SW (0: OFF, 1: ATC, 2: Estimate, 3: ATC or


Estimate)

0~3

Read/Write

NearEmpty Judgment Switching SW (0 :OFF, 1: ATC, 2: Estimate, 3:


ATC or Estimate)

PreNear_SW

0~3

Read/Write

PreNear Judgment Switching SW (0 :OFF, 1: ATC, 2: Estimate, 3: ATC


or Estimate)

754-660

ATC_Barcode_No[Y]

0~99

55

Read/Write

Tens digit: SNR output at basis B. Units digit: SNR output difference
between bases A and C. Each value is expressed in one of 10 steps
from 0 to 9 (55 is the center of SPEC on the figure.)

754-661

ATC_Barcode_No[M]

0~99

55

Read/Write

Tens digit: SNR output at basis B. Units digit: SNR output difference
between bases A and C. Each value is expressed in one of 10 steps
from 0 to 9 (55 is the center of SPEC on the figure.)

754-662

ATC_Barcode_No[C]

0~99

55

Read/Write

Tens digit: SNR output at basis B. Units digit: SNR output difference
between bases A and C. Each value is expressed in one of 10 steps
from 0 to 9 (55 is the center of SPEC on the figure.)

754-663

ATC_Barcode_No[K]

0~99

55

Read/Write

Tens digit: SNR output at basis B. Units digit: SNR output difference
between bases A and C. Each value is expressed in one of 10 steps
from 0 to 9 (55 is the center of SPEC on the figure.)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

Default

2010/08
6-345

6.3.27 NVM 754_Procon

General

General
6.3.27 NVM 754_Procon

2010/08
6-346

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.28 NVM 760_RegiCon


Table 1 NVM 760_RegiCon
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

760-001

RegiCon Function Switch

RegiCon SW

0~1

Read/Write

RegiCon Function Switch


0: Disabled
1: Enabled

760-002

CLRC Function Switch

CRLC SW

0~1

Read/Write

CLRC Function Switch


0: Disabled
1: Enabled

760-003

Slow Scan OLRC Function Switch

OLRC_P SW

0~1

Read/Write

Slow Scan OLRC Function Switch


0: Disabled
1: Enabled

760-004

Temp Requirement for CLRC Operation

CLRC Start Temp

0~255

25

Read/Write

Temperature required for CLRC operation

760-005

Temp Requirement for Slow Scan OLRC


Operation

OLRC_P Start Temp

0~255

50

Read/Write

Temperature required for Slow Scan OLRC operation

760-017

SRoffset Last Status(Simp)

SRoffset Last Status(Simp)

0~1

Read/Write

Last info for judging side regi valid (Simp)

760-018

SRoffset Last Status(Dup)

SRoffset Last Status(Dup)

0~1

Read/Write

Last info for judging side regi valid (Dup)

760-019

SRoffset Past Status(Simp)

SRoffset Past Status(Simp)

0~1

Read/Write

Past info for judging side regi valid (Simp)

760-020

SRoffset Past Status(Dup)

SRoffset Past Status(Dup)

0~1

Read/Write

Past info for judging side regi valid (Dup)

760-021

A Patch K-color False Detection Compensat- A Patch K Error Eliminate SW


ing SW

0~1

Read/Write

SW to compensate A Patch K-color False Detection

760-022

A Patch K-color False Detection Counter

A Patch K Error Counter

0~65535

Read/Write

A Patch K-color False Detection Counter

760-023

DC671Result

DC671Result

0~1

Read

Log info about overall judgment OK/NG on Regi Measurement


Cycle
0: OK
1: NG

760-024

IReCT Through SW

IReCT Through SW

0~15

Read/Write

IReCT Through SW

760-063

Lead Regi Offset

LRoffset

-236~236

Read/Write

Lead Regi Offset (1 pixel@600dpi)

760-078

Linearity Fail History Info (Y)

Linearity Fail Status[1](Y)

0~1

Read/Write

Y-color RC Data Linearity Fail judgment


0: Did not occur.
1: Occurred.

760-079

Linearity Fail History Info (M)

Linearity Fail Status[2](M)

0~1

Read/Write

M-color RC Data Linearity Fail judgment


0: Did not occur.
1: Occurred.

760-080

Linearity Fail History Info (C)

Linearity Fail Status[3](C)

0~1

Read/Write

C-color RC Data Linearity Fail judgment


0: Did not occur.
1: Occurred.

760-081

Linearity Fail History Info (K)

Linearity Fail Status[4](K)

0~1

Read/Write

K-color RC Data Linearity Fail Judgment


0: Did not occur.
1: Occurred.

760-082

Side 1 Skew Offset

SK1offset

-15~15

Read/Write

Side 1 Skew Offset (1 pixel @600dpi). Common to all colors.

760-083

Side 2 Skew Offset

SK2offset

-15~15

Read/Write

Side 2 Skew Offset (1 pixel @600dpi). Common to all colors.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-347

6.3.28 NVM 760_RegiCon

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-348

6.3.28 NVM 760_RegiCon

Version 1.2

Table 1 NVM 760_RegiCon


ChainLink

NVM Name

PSW Display

760-084

SKoffset Setting Upper Limit

SKoffset Max

-30~30

760-085

SKoffset Setting Lower Limit

SKoffset Min

-30~30

760-086

SKoffset Safety Margin

SKoffsetSafety

0~15

Read/Write

SKoffset Safety Margin Setting (1 pixel@600dpi)

760-099

Ladder Color Mode

Ladder_COLMode

0~15

Read/Write

Decides which color to use to draw Ladder Pattern.


bit0=1: Y color
bit1=1: M color
bit2=1: C color
bit3=1: K color

760-100

Interval between Ladder Lines

Ladder_Space

0~255

10

Read/Write

Spacing interval between ladder lines (1 pixel@600dpi)

760-101

Ladder Line width

Ladder _Width

0~255

Read/Write

Ladder line width (1 pixel@600dpi)

760-102

Ladder HT Color Mode

LadderHT_COLMode

0~15

Read/Write

Decides which color to use to draw Ladder Pattern.


bit0=1: Y color
bit1=1: M color
bit2=1: C color
bit3=1: K color

760-103

Ladder HT: Interval between Ladder Lines

LadderHT_Space

0~255

Read/Write

Ladder HT: spacing interval between ladder lines (1


pixel@600dpi)

760-104

Ladder HT: Ladder Line Width

LadderHT_Width

0~255

Read/Write

Ladder HT: Ladder Line width (1 pixel@600dpi)

760-105

Belt Cycle Length Correcting Switch

BM SW

0~1

Read/Write

Belt Cycle Length Correction SW


0: Disabled
1: Enabled

760-109

Max Change at estimate

BMYosouMax

0~255

200

Read/Write

Max Value based on estimated correction value for cycle length


[0.01mm]

760-110

Max Change at measurement

BMHenkaMax

0~255

10

Read/Write

Max of Correction Change at cycle measurement [0.01mm]

760-114

Temp Change Expansion Coefficient

BM Temp Para

0~1023

285

Read/Write

Belt Expansion Qty per degree


[0.1um/deg. C]

760-115

Humidity Change Expansion Coeff.

BM Hum Para

0~1023

234

Read/Write

Belt Expansion Qty per percent


[0.1um/%]

Setting Range

Default

Read/Write

Description

Read

Upper limit of SKoffset Setting Range (1 pixel@600dpi)

Read

Lower limit of SKoffset Setting Range (1 pixel@600dpi)

6.3.29 NVM 762_Deve


Table 1 NVM 762_Deve
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write

Description

762-183 DeveBand Switching SW

0~3

Read/Write

DeveBand Execution Selecting Switch 0: Disabled, 1: Low Density


Mode, 2: Temp Rise Mode, 3: Temp-Rise-Preferred Mode

762-192 DeveBandCin(%)

0~100

100

Read/Write

DeveBandCin

762-197 Procon Patch Drum Cycle YMC

0~65535

Read/Write

DrumCycle Qty between YMC ProCon Patches

762-198 Procon Patch Drum Cycle K

0~65535

Read/Write

DrumCycle Qty between K ProCon Patches

762-220 PV All #Y CRUM

0~4294967295

Read/Write

Y color PV (in FC mode)

762-221 PV All #M CRUM

0~4294967295

Read/Write

M color PV (in FC mode)

762-222 PV All #C CRUM

0~4294967295

Read/Write

C color PV (in FC mode)

762-223 PV All #K CRUM

0~4294967295

Read/Write

K color PV (in FC mode/BW mode)

762-224 PV Color CRUM

0~4294967295

Read/Write

K color PV (in FC mode)

762-225 Vder Upper Limit Band Switching


SW

0~1

Read/Write

SW for performing Vder Upper Limit Band


0: Disabled
1: Enabled

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-349

6.3.29 NVM 762_Deve

General

General
6.3.29 NVM 762_Deve

2010/08
6-350

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.30 NVM 766_IOT Remote


Table 1 NVM 766_IOT Remote
ChainLink

NVM Name

PSW Display

Setting
Range

Default High Default Low Read/Write Description

766-061 Read Retry Address Y (unused)

0~16383

Read/Write Address at occurrence of I2C Read Retry Y color

766-062 Read Retry Address M (unused)

0~16383

Read/Write Address at occurrence of I2C Read Retry M color

766-063 Read Retry Address C (unused)

0~16383

Read/Write Address at occurrence of I2C Read Retry C color

766-064 Read Retry Address K (unused)

0~16383

Read/Write Address at occurrence of I2C Read Retry K color

766-065 Write Retry Address Y (unused)

0~16383

Read/Write

766-066 Write Retry Address M (unused)

0~16383

Read/Write Address at occurrence of I2C Write Retry M color

Address at occurrence of I2C Write Retry Y color

766-067 Write Retry Address C (unused)

0~16383

Read/Write Address at occurrence of I2C Write Retry C color

766-068 Write Retry Address K (unused)

0~16383

Read/Write Address at occurrence of I2C Write Retry K color

766-069 Act Retry Data Y (unused)

0~1023

Read/Write Setting at occurrence of Act error Y color

766-070 Act Retry Data M (unused)

0~1023

Read/Write Setting at occurrence of Act error M color

766-071 Act Retry Data C (unused)

0~1023

Read/Write Setting at occurrence of Act error C color

766-072 Act Retry Data K (unused)

0~1023

Read/Write Setting at occurrence of Act error K color

766-073 Act Retry Address Y (unused)

0~16383

Read/Write Address at occurrence of Act error Y color

766-074 Act Retry Address M (unused)

0~16383

Read/Write Address at occurrence of Act error M color

766-075 Act Retry Address C (unused)

0~16383

Read/Write Address at occurrence of Act error C color

766-076 Act Retry Address K (unused)

0~16383

Read/Write Address at occurrence of Act error K color

766-083 Fault Result Data Y (unused)

0~16000

Read/Write Result of Check for DELSOL-SLED Open Wire Y color

766-084 Fault Result Data M (unused)

0~16000

Read/Write Result of Check for DELSOL-SLED Open Wire M color

766-085 Fault Result Data C (unused)

0~16000

Read/Write Result of Check for DELSOL-SLED Open Wire C color

766-086 Fault Result Data K (unused)

0~16000

Read/Write Result of Check for DELSOL-SLED Open Wire K color

766-096 Acknowledge Error Number Y (unused)

0~255

Read/Write Total qty of I2C Acknowledge Errors Y color


[times]

766-097 Acknowledge Error Number M


(unused)

0~255

Read/Write Total qty of I2C Acknowledge Errors M color


[times]

766-098 Acknowledge Error Number C (unused)

0~255

Read/Write Total qty of I2C Acknowledge Errors C color


[times]

766-099 Acknowledge Error Number K (unused)

0~255

Read/Write Total qty of I2C Acknowledge Errors K color


[times]

766-100 Acknowledge Error Delta Number Y

0~255

Read/Write I2C Acknowledge Error Difference Qty Y color


[times]

766-101 Acknowledge Error Delta Number M

0~255

Read/Write I2C Acknowledge Error Difference Qty M color


[times]

766-102 Acknowledge Error Delta Number C

0~255

Read/Write I2C Acknowledge Error Difference Qty C color


[times]

766-103 Acknowledge Error Delta Number K

0~255

Read/Write I2C Acknowledge Error Difference Qty K color


[times]

766-239 Download Mismatch Data1 Y (unused)

0~255

Read/Write Acquired data 1 at check of end of download all Y color

766-240 Download Mismatch Data1 M (unused)

0~255

Read/Write Acquired data 1 at check of end of download all M color

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-351

6.3.30 NVM 766_IOT Remote

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-352

6.3.30 NVM 766_IOT Remote

Version 1.2

Table 1 NVM 766_IOT Remote


ChainLink

Setting
Range

Default High Default Low Read/Write Description

766-241 Download Mismatch Data1 C (unused)

0~255

Read/Write Acquired data 1 at check of end of download all C color

766-242 Download Mismatch Data1 K (unused)

0~255

Read/Write Acquired data 1 at check of end of download all K color

766-243 Download Mismatch Data2 Y (unused)

0~255

Read/Write Acquired data 2 at check of end of download all Y color

766-244 Download Mismatch Data2 M (unused)

0~255

Read/Write Acquired data 2 at check of end of download all M color

766-245 Download Mismatch Data2 C (unused)

0~255

Read/Write Acquired data 2 at check of end of download all C color

766-246 Download Mismatch Data2 K (unused)

0~255

Read/Write Acquired data 2 at check of end of download all K color

766-247 Download Mismatch Data3 Y (unused)

0~255

Read/Write Acquired data 3 at check of end of download all Y color

766-248 Download Mismatch Data3 M (unused)

0~255

Read/Write Acquired data 3 at check of end of download all M color

766-249 Download Mismatch Data3 C (unused)

0~255

Read/Write Acquired data 3 at check of end of download all C color

766-250 Download Mismatch Data3 K (unused)

0~255

Read/Write Acquired data 3 at check of end of download all K color

766-251 LPH download retry No Y (unused)

0~255

Read/Write Qty of initial Download retries (total) Y color

766-252 LPH download retry No M (unused)

0~255

Read/Write Qty of initial Download retries (total) M color

766-253 LPH download retry No C (unused)

0~255

Read/Write Qty of initial Download retries (total) C color

766-254 LPH download retry No K (unused)

0~255

Read/Write Qty of initial Download retries (total) K color

766-255 LPH download retry Delta number Y

0~255

Read/Write Qty of initial Download retries (difference) Y color

766-256 LPH download retry Delta number M

0~255

Read/Write Qty of initial Download retries (difference) M color

766-257 LPH download retry Delta number C

0~255

Read/Write Qty of initial Download retries (difference) C color

766-258 LPH download retry Delta number K

0~255

Read/Write Qty of initial Download retries (difference) K color

766-259 Read Retry Data Y (unused)

0~255

Read/Write Reading at occurrence of I2C Read Retry Y color

766-260 Read Retry Data M (unused)

0~255

Read/Write Reading at occurrence of I2C Read Retry M color

766-261 Read Retry Data C (unused)

0~255

Read/Write Reading at occurrence of I2C Read Retry C color

NVM Name

PSW Display

766-262 Read Retry Data K (unused)

0~255

Read/Write Reading at occurrence of I2C Read Retry K color

766-263 Read Retry Number Y (unused)

0~255

Read/Write Total Qty of I2C Read Retris Y color


[times]

766-264 Read Retry Number M (unused)

0~255

Read/Write Total Qty of I2C Read Retris M color


[times]

766-265 Read Retry Number C (unused)

0~255

Read/Write Total Qty of I2C Read Retris C color


[times]

766-266 Read Retry Number K (unused)

0~255

Read/Write Total Qty of I2C Read Retris K color


[times]

766-267 Read Retry Delta Number Y

0~255

Read/Write I2C Read Retry Difference Qty Y color


[times]

766-268 Read Retry Delta Number M

0~255

Read/Write I2C Read Retry Difference Qty M color


[times]

766-269 Read Retry Delta Number C

0~255

Read/Write I2C Read Retry Difference Qty C color


[times]

766-270 Read Retry Delta Number K

0~255

Read/Write I2C Read Retry Difference Qty K color


[times]

766-271 Write Retry Data Y (unused)

0~255

Read/Write Reading of written address at occurrence of I2C Write Retry


Y color

Table 1 NVM 766_IOT Remote


ChainLink

Setting
Range

Default High Default Low Read/Write Description

766-272 Write Retry Data M (unused)

0~255

Read/Write Reading of written address at occurrence of I2C Write Retry


Mcolor

766-273 Write Retry Data C (unused)

0~255

Read/Write Reading of written address at occurrence of I2C Write Retry


C color

766-274 Write Retry Data K (unused)

0~255

Read/Write Reading of written address at occurrence of I2C Write Retry


K color

766-275 Write Retry Number Y (unused)

0~255

Read/Write Total Qty of I2C Write Retries Y color


[times]

766-276 Write Retry Number M (unused)

0~255

Read/Write Total Qty of I2C Write Retries M color


[times]

766-277 Write Retry Number C (unused)

0~255

Read/Write Total Qty of I2C Write Retries C color


[times]

766-278 Write Retry Number K (unused)

0~255

Read/Write Total Qty of I2C Write Retries K color


[times]

766-279 Write Retry Delta Number Y

0~255

Read/Write I2C Write Retry Difference Qty Y color


[times]

766-280 Write Retry Delta Number M

0~255

Read/Write I2C Write Retry Difference Qty M color


[times]

766-281 Write Retry Delta Number C

0~255

Read/Write I2C Write Retry Difference Qty C color


[times]

766-282 Write Retry Delta Number K

0~255

Read/Write I2C Write Retry Difference Qty K color


[times]

766-283 LPH DL Mismatch Data Y (unused)

0~255

Read/Write ReadData when Fail occurred at LPH Model No. Check Control Y color

766-284 LPH DL Mismatch Data M (unused)

0~255

Read/Write ReadData when Fail occurred at LPH Model No. Check Control M color

766-285 LPH DL Mismatch Data C (unused)

0~255

Read/Write ReadData when Fail occurred at LPH Model No. Check Control C color

766-286 LPH DL Mismatch Data K (unused)

0~255

Read/Write ReadData when Fail occurred at LPH Model No. Check Control K color

NVM Name

766-355 Latch warning threshold number

PSW Display

0~10

10

10

Read/Write MCU-LPH Connection Check Warning Threshold

766-557 LPH DL Mismatch Address Y (unused)

Latch warning threshold number

0~255

Read/Write DataAddress when Fail occurred at LPH Model No. Check


Control Y color

766-558 LPH DL Mismatch Address M (unused)

0~255

Read/Write DataAddress when Fail occurred at LPH Model No. Check


Control M color

766-559 LPH DL Mismatch Address C (unused)

0~255

Read/Write DataAddress when Fail occurred at LPH Model No. Check


Control C color

766-560 LPH DL Mismatch Address K (unused)

0~255

Read/Write DataAddress when Fail occurred at LPH Model No. Check


Control K color

766-561 PLL Status Number Y (unused)

0~10

Read/Write Qty of detections of Locked at occurrence of PLL Lock error Y


color
[times]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-353

6.3.30 NVM 766_IOT Remote

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-354

6.3.30 NVM 766_IOT Remote

Version 1.2

Table 1 NVM 766_IOT Remote


ChainLink

Setting
Range

Default High Default Low Read/Write Description

766-562 PLL Status Number M (unused)

0~10

Read/Write Qty of detections of Locked at occurrence of PLL Lock error


M color
[times]

766-563 PLL Status Number C (unused)

0~10

Read/Write Qty of detections of Locked at occurrence of PLL Lock error C


color
[times]

766-564 PLL Status Number K (unused)

0~10

Read/Write Qty of detections of Locked at occurrence of PLL Lock error K


color
[times]

766-567 Serial No. before LPH Replacement Y


[1] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement Y [1]

766-568 Serial No. before LPH Replacement Y


[2] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement Y [2]

766-569 Serial No. before LPH Replacement Y


[3] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement Y [3]

766-570 Serial No. before LPH Replacement Y


[4] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement Y [4]

766-571 Serial No. before LPH Replacement Y


[5] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement Y [5]

766-572 Serial No. before LPH Replacement M


[1] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement M [1]

766-573 Serial No. before LPH Replacement M


[2] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement M [2]

766-574 Serial No. before LPH Replacement M


[3] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement M [3]

766-575 Serial No. before LPH Replacement M


[4] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement M [4]

766-576 Serial No. before LPH Replacement M


[5] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement M [5]

766-577 Serial No. before LPH Replacement C


[1] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement C [1]

766-578 Serial No. before LPH Replacement C


[2] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement C [2]

766-579 Serial No. before LPH Replacement C


[3] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement C [3]

766-580 Serial No. before LPH Replacement C


[4] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement C [4]

766-581 Serial No. before LPH Replacement C


[5] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement C [5]

766-582 Serial No. before LPH Replacement K


[1] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement K [1]

766-583 Serial No. before LPH Replacement K


[2] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement K [2]

NVM Name

PSW Display

Table 1 NVM 766_IOT Remote


ChainLink

Setting
Range

Default High Default Low Read/Write Description

766-584 Serial No. before LPH Replacement K


[3] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement K [3]

766-585 Serial No. before LPH Replacement K


[4] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement K [4]

766-586 Serial No. before LPH Replacement K


[5] (unused)

0~255

Read/Write Serial No. memorized in LPH EEPROM before LPH replacement K [5]

766-587 LPH asic ver before Replacement

0~15

Read/Write LPH asic ver before LPH replacement

NVM Name

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-355

6.3.30 NVM 766_IOT Remote

General

General
6.3.30 NVM 766_IOT Remote

2010/08
6-356

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.31 NVM 770 Controller


Table 1 NVM 770 Controller
ChainLink

NVM Name

770-055

Burst Transfer

770-161

Preferred Mode in LPD Job Processing

770-163

PSW Display

Read/
Write Description

Setting Range

Default

0~1

Read/ 0 : Unused
Write 1 : In use

priority mode

0~1

Read/ 0 : Performance preferred


Write 1 : Order of Receiving preferred

SNMP Protocol Version

version

1~255

0x01

Read/ 0x01: V1/V2C


Write 0x0 : V3
(Valid-Version Bit: ON)

770-179

SLP Version

SLP version

1~2

1
[IBG/MN] 2

Read/ 1 : SLP Version 1.0


Write [IBG/MN]2 : SLP Version 2.0

770-186

Port Number to receive IPP Command from Free- FreeFlow I/F Port Number
Flow Client

1~65535

631

Read/ 1~65535
Write

770-187

Connection-to-Client Time-out (sec.)

1~65535

30

Read/ 1~65535
Write

770-288

Differentiation Service (general communication


data)

0~255

Read/ 0 to 255 (1 count: 1 level)


Write The larger the value, the higher the communi. priority.
When a failure occurs due to communication priority, change
this value to meet the customers need.

770-330

Qty of Simultaneously Connectable Sessions

FTP Server Max Connection

1~48

32

Read/ 1~48
Write

770-331

Session with Client Time-out (unit: sec.)

FTP Server Timeout

1~65535

900

Read/ 1~65535
Write

770-332

Port Number for Control Connection

FTP Server Control Port

1~65535

21

Read/ 1~65535
Write

770-333

Port Number for Data Connection

FTP Server Data Port

1~65535

20

Read/ 1~65535
Write

770-705

Protocol Type

IP filter except port 1 protocol

0~2

Read/ 0: Data not set


Write 1: TCP Port
2: UDP Port

770-706

Position of Target Port to Control

IP filter except port 1 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-707

Port Number

IP filter except port 1 port number

1~65535

Read/ 1~65535
Write

770-708

Protocol Type

IP filter except port 2 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-709

Position of Target Port to Control

IP filter except port 2 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

FreeFlow I/F Port Timeout

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-357

6.3.31 NVM 770 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-358

6.3.31 NVM 770 Controller

Version 1.2

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write Description

770-710

Port Number

IP filter except port 2 port number

1~65535

Read/ 1~65535
Write

770-711

Protocol Type

IP filter except port 3 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-712

Position of Target Port to Control

IP filter except port 3 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-713

Port Number

IP filter except port 3 port number

1~65535

Read/ 1~65535
Write

770-714

Protocol Type

IP filter except port 4 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-715

Position of Target Port to Control

IP filter except port 4 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-716

Port Number

IP filter except port 4 port number

1~65535

Read/ 1~65535
Write

770-717

Protocol Type

IP filter except port 5 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-718

Position of Target Port to Control

IP filter except port 5 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-719

Port Number

IP filter except port 5 port number

1~65535

Read/ 1~65535
Write

770-720

Protocol Type

IP filter except port 6 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-721

Position of Target Port to Control

IP filter except port 6 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-722

Port Number

IP filter except port 6 port number

1~65535

Read/ 1~65535
Write

770-723

Protocol Type

IP filter except port 7 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-724

Position of Target Port to Control

IP filter except port 7 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-725

Port Number

IP filter except port 7 port number

1~65535

Read/ 1~65535
Write

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

770-726

Protocol Type

IP filter except port 8 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-727

Position of Target Port to Control

IP filter except port 8 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-728

Port Number

IP filter except port 8 port number

1~65535

Read/ 1~65535
Write

770-729

Protocol Type

IP filter except port 9 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-730

Position of Target Port to Control

IP filter except port 9 port direction

0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-731

Port Number

IP filter except port 9 port number

1~65535

Read/ 1~65535
Write

770-732

Protocol Type

IP filter except port 10 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-733

Position of Target Port to Control

IP filter except port 10 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-734

Port Number

IP filter except port 10 port number

1~65535

Read/ 1~65535
Write

770-735

Protocol Type

IP filter except port 11 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-736

Position of Target Port to Control

IP filter except port 11 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-737

Port Number

IP filter except port 11 port number

1~65535

Read/ 1~65535
Write

770-738

Protocol Type

IP filter except port 12 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-739

Position of Target Port to Control

IP filter except port 12 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-740

Port Number

IP filter except port 12 port number

1~65535

Read/ 1~65535
Write

770-741

Protocol Type

IP filter except port 13 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-359

Read/
Write Description

6.3.31 NVM 770 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-360

6.3.31 NVM 770 Controller

Version 1.2

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

770-742

Position of Target Port to Control

IP filter except port 13 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-743

Port Number

IP filter except port 13 port number

1~65535

Read/ 1~65535
Write

770-744

Protocol Type

IP filter except port 14 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-745

Position of Target Port to Control

IP filter except port 14 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-746

Port Number

IP filter except port 14 port number

1~65535

Read/ 1~65535
Write

770-747

Protocol Type

IP filter except port 15 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-748

Position of Target Port to Control

IP filter except port 15 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-749

Port Number

IP filter except port 15 port number

1~65535

Read/ 1~65535
Write

770-750

Protocol Type

IP filter except port 16 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-751

Position of Target Port to Control

IP filter except port 16 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-752

Port Number

IP filter except port 16 port number

1~65535

Read/ 1~65535
Write

770-753

Protocol Type

IP filter except port 17 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-754

Position of Target Port to Control

IP filter except port 17 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-755

Port Number

IP filter except port 17 port number

1~65535

Read/ 1~65535
Write

770-756

Protocol Type

IP filter except port 18 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-757

Position of Target Port to Control

IP filter except port 18 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

Setting Range

Default

Read/
Write Description

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

770-758

Port Number

IP filter except port 18 port number

1~65535

Read/ 1~65535
Write

770-759

Protocol Type

IP filter except port 19 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-760

Position of Target Port to Control

IP filter except port 19 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-761

Port Number

IP filter except port 19 port number

1~65535

Read/ 1~65535
Write

770-762

Protocol Type

IP filter except port 20 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-763

Position of Target Port to Control

IP filter except port 20 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-764

Port Number

IP filter except port 20 port number

1~65535

Read/ 1~65535
Write

770-765

Protocol Type

IP filter except port 21 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-766

Position of Target Port to Control

IP filter except port 21 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-767

Port Number

IP filter except port 21 port number

1~65535

Read/ 1~65535
Write

770-768

Protocol Type

IP filter except port 22 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-769

Position of Target Port to Control

IP filter except port 22 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-770

Port Number

IP filter except port 22 port number

1~65535

Read/ 1~65535
Write

770-771

Protocol Type

IP filter except port 23 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-772

Position of Target Port to Control

IP filter except port 23 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-773

Port Number

IP filter except port 23 port number

Read/ 1~65535
Write

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

1~65535

2010/08
6-361

Read/
Write Description

6.3.31 NVM 770 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-362

6.3.31 NVM 770 Controller

Version 1.2

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write Description

770-774

Protocol Type

IP filter except port 24 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-775

Position of Target Port to Control

IP filter except port 24 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-776

Port Number

IP filter except port 24 port number

1~65535

Read/ 1~65535
Write

770-777

Protocol Type

IP filter except port 25 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-778

Position of Target Port to Control

IP filter except port 25 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-779

Port Number

IP filter except port 25 port number

1~65535

Read/ 1~65535
Write

770-780

Protocol Type

IP filter except port 26 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-781

Position of Target Port to Control

IP filter except port 26 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-782

Port Number

IP filter except port 26 port number

1~65535

Read/ 1~65535
Write

770-783

Protocol Type

IP filter except port 27 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-784

Position of Target Port to Control

IP filter except port 27 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-785

Port Number

IP filter except port 27 port number

1~65535

Read/ 1~65535
Write

770-786

Protocol Type

IP filter except port 28 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-787

Position of Target Port to Control

IP filter except port 28 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-788

Port Number

IP filter except port 28 port number

1~65535

Read/ 1~65535
Write

770-789

Protocol Type

IP filter except port 29 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

770-790

Position of Target Port to Control

IP filter except port 29 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-791

Port Number

IP filter except port 29 port number

1~65535

Read/ 1~65535
Write

770-792

Protocol Type

IP filter except port 30 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-793

Position of Target Port to Control

IP filter except port 30 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-794

Port Number

IP filter except port 30 port number

1~65535

Read/ 1~65535
Write

770-795

Protocol Type

IP filter except port 31 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-796

Position of Target Port to Control

IP filter except port 31 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-797

Port Number

IP filter except port 31 port number

1~65535

Read/ 1~65535
Write

770-798

Protocol Type

IP filter except port 32 protocol

0~2

Read/ 0 : Data not set


Write 1 : TCP Port
2 : UDP Port

770-799

Position of Target Port to Control

IP filter except port 32 port direction 0~2

Read/ 0 : Data not set


Write 1 : Source Port is the target to control.
2 : Destination Port is the target to control.

770-800

Port Number

IP filter except port 32 port number

Read/ 1~65535
Write

770-801

DL Server Address

Remote download server address

NULL

Read/ Set Destination Server Address by NULL-terminated ASCII


Write printable character string.
Max length is 256+1 octet including NULL-terminated character.
Server address: one of the forms: FQDN, IPv4 address and
IPv6 address

770-802

Connection Schema to DL Server

Remote download server access


schema

Read/ 0: Not specified, 8: HTTP, 9: HTTPS, 16: FTP, 17: FTPS


Write

770-803

Path to Directory to store FW Update File

Remote download server path

NULL

Read/ Set Directory Path for acquired file by NULL-terminated


Write ASCII printable character string.
Max length is 128+1 octet including NULL-terminated character.
As a path division character, use /.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

1~65535

0~17

2010/08
6-363

Default

Read/
Write Description

6.3.31 NVM 770 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-364

6.3.31 NVM 770 Controller

Version 1.2

Table 1 NVM 770 Controller


ChainLink

NVM Name

PSW Display

770-804

FW Update File Name

Remote download server file name

NULL

Read/ Set the name of acquired file by NULL-terminated ASCII


Write printable character string.
Max length is 128+1 octet including NULL-terminated character.

770-805

User Name

Remote download server user name

NULL

Read/ Set User Name to be authenticated by Destination Server,


Write using NULL-terminated ASCII printable character string.
Max length is 64+1 octet including NULL-terminated character.

770-806

Password

Remote download server password

NULL

Read/ Set Password to be authenticated by Destination Server,


Write using NULL-terminated ASCII printable character string.
Max length is 32+1 octet including NULL-terminated character.

770-807

Port Number

Remote download server port No.

0~65535

80

Read/ Set Port No. to connect to Destination Server.


Write (0: Specify Schema Default Port No.)

770-808

Time-out Value

Remote download server timeout

0~65535

60

Read/ Set time in sec. to time out connection.


Write (0: Time-out is regarded as 60 sec.)

770-809

Client Certificate Identifier at SSL connection

Remote download server certificate 0~0xFFFFFFFF


No.

Read/ Set Identifier of Client Certificate at SSL connection.


Write If 0 is set, no certificate is regarded as being specified.
(0 must be set for a product installed at initial stage because
it does not use SSL.)

Setting Range

Default

Read/
Write Description

6.3.32 NVM 780 Controller


Table 1 NVM 780 Controller
ChainLink

NVM Name

Read/
Write

Description

780-024

0: Disabled

Read/
Write

0: Disabled
1: Enabled

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled
[Enabled for IBG/MN only.]

Enable Cloth-like Transfer Paper

0~1

0: Disabled [MN]
1: Enabled

Read/
Write

0: Disabled
1: Enabled

780-047

Dynamic Sample Operation Mode

0~1

1: Number Excluded
mode

Read/
Write

0: Number Included mode


1: Number Excluded mode

780-048

Actor of Dynamic Sample Control

0~1

0: IOT (HCS)
[Teak] 1: Controller

Read/
Write

0: IOT (HCS)
1: Controller

780-058

Lift Coated Paper 1 Spec Restrictions

0~1

0
[Teak-PL2(MF/P) -FX/
IBG] 1

Read/
Write

0: Not lifted
1: Lifted

780-059

Lift Tab Paper Spec Restrictions

0~1

1: Lifted

Read/
Write

0: Not lifted
1: Lifted

780-064

Enable/Disable Coated Paper 3 Feature

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled
[Enabled for IBG/MN only.]

780-065

Home Position of Transfer Drum

First BTR Home Position

0~2

Read/
Write

0: Copy Color Mode Default followed


1: Retract
2: Contact

780-066

Edge Erase Adj. Value (lead edge)

Lead Edge Erase ADJ

40~50

40

Read/
Write

4.0~5.0mm (in steps of 0.1mm)

780-067

Edge Erase Adj. Value (trail edge)

Trail Edge Erase ADJ

20~30

20

Read/
Write

2.0~3.0mm (in steps of 0.1mm)

780-068

Edge Erase Adj. Value (side)

Side Edge Erase ADJ

10~30

20

Read/
Write

1.0~3.0mm (in steps of 0.1mm)

780-070

FuserWeb Forced-CRU-Setup

0~1

0: Not used (ERU)

Read/
Write

0: Not used (ERU)


1: Used (CRU)

780-119

Enable/Disable Recovery Offset

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

780-140

HCS Stack of Mix

0~1

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

780-143

Stop Position with HCS Paper Unloading


Button pressed down

0~1

1: Stop quickly.

Read/
Write

0: Stop at end of set.


1: Stop quickly.

780-145

OFFSET Operation at Stapling

IOT Control Offset Mode Staple

1~3

Read/
Write

1: by the set, 2: by the job, 3: No Offset

780-146

Operation at Stapling Mix of Different


Widths

IOT Control Non Same FS Mix


Size Staple

0~1

Read/
Write

0: Disabled
1: Forced

PSW Display

Setting Range

Default

Auto Detec. of Printer Job SMH Sizes

0~1

780-039

Flag Enabling/Disabling Duplex as to Part


of Thick Paper 2 (up to 220gsm)

780-044

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-365

6.3.32 NVM 780 Controller

General

General

2010/08
6-366

6.3.32 NVM 780 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 780 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write Description

780-147

Max Paper Qty per Set

Max Staple Capacity

10~150

50

Read

10~100 sheets (B-Finisher)


25~75 sheets (C-Finisher/D-Finisher (50 sheets))
50~150 sheets (D-Finisher (100sheets))

780-148

Max Paper Qty per Set (/ small size)

Max Staple Capacity Small Size

2~200

100

Read

2~200 sheets

780-149

Max Paper Qty per Set (/ large size)

Max Staple Capacity Large Size

2~200

65

Read

2~200 sheets

780-150

Billfold Paper Qty

Max BiFold Capacity

1~15

Read

1~15 sheets

780-151

Max Paper Qty per Set

Max Booklet Capacity

2~25

15

Read

2~25 sheets

780-161

Method of Auto Detec. of SMH Sizes

0~1

0: Auto detec. of standard Read/


sizes
Write

0: Auto detection of standard sizes


1: Detection of any specified size

780-168

Tab Width of Tab Paper

7~20

15 (mm)

Read/
Write

7 to 20mm (in steps of 1mm)

780-198

A5SEF Output to Stacker

0~1

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

780-199

Enable/Disable Straight Path Feature

0~1

0: Not permitted

Read/
Write

0: Not permitted
1: Permitted

780-216

Test Pattern No. for User Regi Adj.

1,12

12: Sides1&2 Regi

Read/
Write

1: Grid
12: Sides1&2 Regi

780-218

Keep printing when staples run out

0~1

Read/
Write

0: Not kept
1: Kept

780-231

Availability of PF3.2HCF (2 trays+MSI)

(Auto Setting)

Read/
Write

0: Unavailable
1: Available

780-234

Custom Paper Type Test Print Pattern No.

1~30

30

Read/
Write

1 to 30

780-235

2nd Transfer Voltage Sample Print Pattern


No.

4~30

29

Read/
Write

4,10,11,12,16,17, 20 to 27,29,30

780-237

Switching Drum Cartridge CRU/ERU

0~1

0: Not used (ERU)

Read/
Write

0: Not used (ERU)


1: Used (CRU)

780-238

Switching Fuser Unit CRU/ERU

0~1

0 : Not used (ERU)

Read/
Write

0 : Not used (ERU)


1 : Used (CRU)

780-239

Switching CC Assy CRU/ERU

0~1

0 : Not used (ERU)

Read/
Write

0 : Not used (ERU)


1 : Used (CRU)

780-242

Availability of Adhesive Film

0~1

0: Unavailable
[MN] 1: Available

Read/
Write

0: Unavailable
1: Available

780-248

Make Drum Cartridge Ready

0~1

1: Used (Made ready)

Read/
Write

0: Not used (The reported status displayed)


1: Used (Made ready)

780-249

Make Fuser Unit Ready

0~1

1: Used (Made ready)

Read/
Write

0: Not used (The reported status displayed)


1: Used (Made ready)

780-250

Make CC Assy Ready

0~1

1: Used (Made ready)

Read/
Write

0: Not used (The reported status displayed)


1: Used (Made ready)

780-251

Use Thick 1 print parameter at output of


User5 paper type

0~1

0: Not used

Read/
Write

0: Not used
1: Used

780-266

Display of Drum PreNear Status

0~1

Unique to Product (gained Read/


by PDILib)
Write

Staple Pin Empty Continue

0: Not displayed
1: Displayed

Table 1 NVM 780 Controller


ChainLink

NVM Name

780-267

Display of Drum Near Status

0~1

Read/
Write

780-268

Display of Drum QualityLifeEnd Status

0~1

Unique to Product (gained Read/


by PDILib)
Write

0: Not displayed
1: Displayed

780-269

Display of Drum LifeEnd Status

0~1

Unique to Product (gained Read/


by PDILib)
Write

0: Not displayed
1: Displayed

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

2010/08
6-367

Default

Read/
Write

Description
0: Not displayed
1: Displayed
Unique to product. (Gained by PDILib)

6.3.32 NVM 780 Controller

General

General
6.3.32 NVM 780 Controller

2010/08
6-368

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.33 NVM 785, 790 Controller


Table 1 NVM 785 Controller
ChainLink

NVM Name

785-006

Availability of Successful-DADF-Scan Stamp

785-008

DADF Type

Dadf Control Type

785-021

HWM Detection H/W installed or not

785-026

Setting
Range

PSW Display

Default

Read/Write Description

0: Unavailable

Read

0: Unavailable
1: Available

0~4

Read

0: No setting (Auto Recognition)


1: PF1
2: PF2
3: PF1.5
4: PF2.01

HWM H/W Setting

0~1

Read/Write

0: Not installed
1: Installed

100% Fine Adj. DADF applied or not

Dadf Adjust 100

0~1

Read/Write

0: Not applied
1: Applied

785-028

CVT Doc. Size required or not

CVT Org Size Required Off/On

0~1

Read/Write

0: Not required
1: Required

785-030

APS intended/not intended (5.5.x8.5(Statement))

Copy APS Size OFF/ON[5.5.x8.5(Statement)]

0~1

Read/Write

0: Not intended
1: Intended

785-031

APS intended/not intended (A5)

Copy APS Size OFF/ON[A5]

0~1

Read/Write

0: Not intended
1: Intended

785-032

APS intended/not intended (B5)

Copy APS Size OFF/ON[B5]

0~1

Read/Write

0: Not intended
1: Intended

785-033

APS intended/not intended (8.25x10.5(Executive))

Copy APS Size OFF/ON[8.25x10.5(Executive)]

0~1

Read/Write

0: Not intended
1: Intended

785-034

APS intended/not intended (8x10)

Copy APS Size OFF/ON[8x10]

0~1

Read/Write

0: Not intended
1: Intended

785-035

APS intended/not intended (16K)

Copy APS Size OFF/ON[16K]

0~1

Read/Write

0: Not intended
1: Intended

785-036

APS intended/not intended (8.5x11(Letter))

Copy APS Size OFF/ON[8.5x11(Letter)]

0~1

Read/Write

0: Not intended
1: Intended

785-037

APS intended/not intended (A4)

Copy APS Size OFF/ON[A4]

0~1

Read/Write

0: Not intended
1: Intended

785-038

APS intended/not intended (8.5x13(Foolscap))

Copy APS Size OFF/ON[8.5x13(Foolscap)]

0~1

Read/Write

0: Not intended
1: Intended

785-039

APS intended/not intended (8.5x14(Legal))

Copy APS Size OFF/ON[8.5x14(Legal)]

0~1

Read/Write

0: Not intended
1 : Intended

785-040

APS intended/not intended (B4)

Copy APS Size OFF/ON[B4]

0~1

Read/Write

0: Not intended
1: Intended

785-041

APS intended/not intended (8K)

Copy APS Size OFF/ON[8K]

0~1

Read/Write

0: Not intended
1: Intended

785-042

APS intended/not intended (11x17(Ledger))

Copy APS Size OFF/ON[11x17(Ledger)]

0~1

Read/Write

0 : Not intended
1 : Intended

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-369

6.3.33 NVM 785 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-370

6.3.33 NVM 785 Controller

Version 1.2

Table 1 NVM 785 Controller


ChainLink

NVM Name

PSW Display

Setting
Range

785-043

APS intended/not intended (A3)

Copy APS Size OFF/ON[A3]

0~1

785-050

Applicable Range of Undefined Input Doc. Sizes

Original Application Range

0~1

785-065

Reposition Image onto Large Paper: in Center/Corner

785-070

Method of Returning Doc to DADF

785-080

Edge Erase Amount for a smallish paper

790-566

Successful-Scan-of-FAX-Doc Stamp: Default

Copy Edge Erase Margin

Default

Read/Write Description
Read/Write

0 : Not intended
1 : Intended

Read/Write

0: The document only


1: The doc and all non-stand. docs after

0~1

Read/Write

0: Pasted in corner
1: Pasted in center

1~2

2: N sheet(s)

Read/Write

1: All docs returned 2: N sheet(s) returned

0~10

Read/Write

0~10mm (unit: mm)

0~1

0: OFF

Read/Write

0: OFF
1: ON

6.3.34 NVM 790 Controller


Table 1 NVM 790 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

790-001

Initial Display Screen Setup

Start Up Display Setting

0~2

0
[MN & P config.] 1

Read/Write

0: Function Settings Screen


1: Job Management Screen
2: Machine Info Screen

790-002

Initial Screen Displaying Function Set- Function Set Display Setting


tings

0~255

0
[MN & P config.] 1

Read/Write

0: No functions
1:Copy
2:FAX/Internet FAX
3:ScanToEMail
4:ScanToMailbox
5:ScanToServer
6:ScanToPC
7:Box
8:Print
9:JobFlowService
10:JobMemory
11:MultiService
12:Gemini
13:Docushare (external link on Webj
14:Digital photo print
15: Text print
16:CUI_Internet FAX
17:BMLinkS

790-003

Check Address at Fax (/Internet FAX)

confirm display - fax/Internet FAX


send

0~2

Read/Write

0 : Disabled
1: Checked only when faxing to multiple addresses
2 : Always checked

790-005

Prohibit Use of 10-key Board for


address input

Ad hoc Address Enable

0~1

Read/Write

0: Not prohibited
1: Prohibited

790-019

Timer for Auto Clear of Remaining


Jobs when connecting Accessory

Pause Print Job Cancel Timer(by


Connected Accesory)

1~59

15

Read/Write

1~59 sec.

790-148

Operation in Selecting JFS List

Action type of select list item in JFS. 0~1

Read/Write

0: Select the list.


1: Open Advanced/Setting screen.

790-176

Prohibit or Not Specifying Group


Address at 2nd Input for FAX

FAX Second Input Method

0~1

Read/Write

0: Prohibited
1: Permitted

790-177

Display Screen for 2nd Input in Speci- FAX Second Input Method
fying Group Address at 2nd Input for
FAX

0~1

Read/Write

0: Not displayed
1: Displayed

790-179

Display Authentication Status

Display Auth State

0~1

Read/Write

0: Disabled
1: Enabled

790-180

Default as to Direction of Head of


Original Image for copying

Default as Direction of Head of Orig- 0~1


inal Image for copying

Read/Write

0: Head of page is top. 1: Head of page is left.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-371

6.3.34 NVM 790 Controller

General

General

2010/08
6-372

6.3.34 NVM 790 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 790 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

790-181

Duplex Default Setting

Default Duplex Setting

0~3

Read/Write

0: Duplex unavailable (Simplex->Simplex)


1: Simplex->Duplex
2: Duplex->Simplex
3: Duplex->Duplex

790-182

Default as to Copy Sort Mode

Default Sort Mode in Copy

0~8

0
[MN] 1

Read/Write

0: Auto
1: Sort
2: Stack
3: Stack with Divider inserted between sets

790-183

Default as to Copy Output Tray

Default Exit Tray in Copy

0~22

Read/Write

0: Center Tray, 1: Side Tray, 2: Finisher Tray, 3: Center Tray2, 4:


Top Tray, 5: HCS1 Top Tray, 6: HCS1 Stacker Tray, 7: HCS2 Top
Tray, 8: HCS2 Stacker Tray
*None of the options that are not installed can be selected.
It is decided to which of the installed trays prints should be output,
according to the priority below:
0: Center Tray (Center Tray1)
3: Center Tray2
5: HCS1 Top Tray
4: Top Tray
2: Finisher Tray
22: Output Tray (in case none of the trays from the above (1)
through (5) exist.)

790-221

Default as to Internet FAX Profile

Internet FAX Profile

0~2

Read/Write

0: TIFF-S
1: TIFF-F
2: TIFF-J

790-389

Prohibit Auto Setup of Auth. User Mail


Address From

0~1

Read/Write

0: Not prohibited
1: Prohibited

790-538

Menu Screen Favorite Services Setting 97

See Appendix1[Menu Read/Write


Screen Favorite Services Setting Default].

The same as Menu Screen Favorite Services Setting 1 (790-401)

790-539

Menu Screen Favorite Services Setting 98

See Appendix1[Menu Read/Write


Screen Favorite Services Setting Default].

The same as Menu Screen Favorite Services Setting 1 (790-401)

790-557

Menu Screen Favorite Services Setting 99

Read/Write

The same as Menu Screen Favorite Services Setting 1 (790-401)


See Appendix1[Menu Screen Favorite Services Setting Default].

790-558

Face Cover Tray Preset 3

790-630

Qty of Virtual Speed No. Digits

790-631

Move Data Registered in Address


Book

1~8

3: Tray 3

Read/Write

1: Tray 1, 2:Tray 2, 3:Tray 3, 4: Tray 4, 5: SMH, 6: Tray 6 (HCF), 7:


Tray 7 (HCF), 8: Tray 8 (Interposer)

Virtual Address Book

0~6

Read/Write

0: Actual address book


3: Virtual 3-digit address book
4: Virtual 4-digit address book
5: Virtual 5-digit address book
6: Virtual 6-digit address book
(*1 and 2 cannot be set.)

Address Book NVM Data Move To


New Hdd

0~1

Read/Write

0: Not forwarded
1: Forwarded

Table 1 NVM 790 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

0~2

Read/Write

790-649

Style of Display of LDAP Search


Result

790-664

Ope. Mode at Address Book Import

AddressBook Import Mode

0~1

Read/Write

0: Addition Mode 1: Replacement Mode

790-671

Enable/Disable Auto Resume

Auto Resume Function

0~1

Read/Write

0 : AutoResume disabled
1 : AutoResume enabled

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-373

0: Address name
1: Family Name and First Name
2: Linked to Search Filter

6.3.34 NVM 790 Controller

General

General
6.3.34 NVM 790 Controller

2010/08
6-374

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.35 NVM 800 Controller


Table 1 NVM 800 Controller
ChainLink

NVM Name

PSW Display

Setting
Range

Default

800-002

Index Paper Print - Operation

Index Print - select

0~3

Read/
Write

0: No specification
1: Disabled
2: Print only tab.
3: Print page + tab

800-003

Index Paper Print - Shift Qty

Index Print - shift

0~150

130

Read/
Write

1 ~ 150 (unit: 0.1 mm)

800-005

Make @PJL EOJ Valid/Invalid for RAW series I/F Job

PJL EOJ Filter for RAW I/F

0~1

Read/
Write

0: Finish Job by making @PJL EOJ Command valid.


1: Do not finish Job by ignoring @PJL EOJ Command.

800-018

Forced Overall Print

Force Extend Print

1~2

Read/
Write

1: Forced Overall Print disabled


2: Forced Overall Print enabled

800-020

Error Diffusion Pattern Default for [Lower] Density (black) Error Diffusion Initial[K-Light]

0~64

Read/
Write

Background Density Default when print density Lighter is selected:


The smaller the value is, the lighter the background is. (black)

800-021

Error Diffusion Pattern Default for [Lower] Density (cyan)

Error Diffusion Initial[C-Light]

0~64

Read/
Write

Background Density Default when print density "Lighter" is selected:


The smaller the value is, the lighter the background is. (cyan)

800-022

Error Diffusion Pattern Default for [Lower] Density


(magenta)

Error Diffusion Initial[M-Light]

0~64

Read/
Write

Background Density Default when print density "Lighter" is selected:


The smaller the value is, the lighter the background is. (magenta)

800-023

Error Diffusion Pattern Default for [Normal] Density (black) Error Diffusion Initial[K-Normal]

0~64

Read/
Write

Background Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the background is.
(black)

800-024

Error Diffusion Pattern Default for [Normal] Density (cyan) Error Diffusion Initial[K-Normal]

0~64

Read/
Write

Background Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the background is.
(cyan)

800-025

Error Diffusion Pattern Default for [Normal] Density


(magenta)

Error Diffusion Initial[K-Normal]

0~64

Read/
Write

Background Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the background is.
(magenta)

800-026

Error Diffusion Pattern Default for [Higher] Density (black)

Error Diffusion Initial[K-Dark]

0~64

Read/
Write

Background Density Default when print density "Darker" is selected:


The smaller the value is, the lighter the background is. (black)

800-027

Error Diffusion Pattern Default for [Higher] Density (cyan)

Error Diffusion Initial[C-Dark]

0~64

Read/
Write

Background Density Default when print density "Darker" is selected:


The smaller the value is, the lighter the background is. (cyan)

800-028

Error Diffusion Pattern Default for [Higher] Density


(magenta)

Error Diffusion Initial[M-Dark]

0~64

Read/
Write

Background Density Default when print density "Darker" is selected:


The smaller the value is, the lighter the background is. (magenta)

800-029

Error Diffusion Pattern Value per Step for [Lower] Density


(black)

Error Diffusion Step[K-Light]

1~20

Read/
Write

Background Density Setting Range when print density Lighter is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(black)

800-030

Error Diffusion Pattern Value per Step for [Lower] Density


(cyan)

Error Diffusion Step[C-Light]

1~20

Read/
Write

Background Density Setting Range when print density "Lighter" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(cyan)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-375

Read/
Write

Description

6.3.35 NVM 800 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-376

6.3.35 NVM 800 Controller

Version 1.2

Table 1 NVM 800 Controller


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/
Write

800-031

Error Diffusion Pattern Value per Step for [Lower] Density


(magenta)

Error Diffusion Step[M-Light]

1~20

Read/
Write

Background Density Setting Range when print density "Lighter" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(magenta)

800-032

Error Diffusion Pattern Value per Step for [Normal] Density Error Diffusion Step[K-Normal]
(black)

1~20

Read/
Write

Background Density Setting Range when print density "Normal" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(black)

800-033

Error Diffusion Pattern Value per Step for [Normal] Density Error Diffusion Step[C-Normal]
(cyan)

1~20

Read/
Write

Background Density Setting Range when print density "Normal" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(cyan)

800-034

Error Diffusion Pattern Value per Step for [Normal] Density Error Diffusion Step[M-Normal]
(magenta)

1~20

Read/
Write

Background Density Setting Range when print density "Normal" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(magenta)

800-035

Error Diffusion Pattern Value per Step for [Higher] Density Error Diffusion Step[K-Dark]
(black)

1~20

Read/
Write

Background Density Setting Range when print density "Darker" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(black)

800-036

Error Diffusion Pattern Value per Step for [Higher] Density Error Diffusion Step[C-Dark]
(cyan)

1~20

Read/
Write

Background Density Setting Range when print density "Darker" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(cyan)

800-037

Error Diffusion Pattern Value per Step for [Higher] Density Error Diffusion Step[M-Dark]
(magenta)

1~20

Read/
Write

Background Density Setting Range when print density "Darker" is


selected: The smaller the value is, the smaller the change in density
is when setting contrast between hidden character and background.
(magenta)

800-039

Position Adj. for Printing PS Booklet

Signature Legacy Mode

0~1

Read/
Write

0: Some margin exists. (Process as normal.)


1: No margin (Emulate the failure (AR86313) of the existing models.)

800-040

Dither Pattern Threshold for [Lower] Density(black)

Dither value of sublimit[K-Light]

0~128

12

Read/
Write

Hidden-Character Density Default when print density "Lighter" is


selected: The smaller the value is, the lighter the character is.
(black)

800-041

Dither Pattern Threshold for [Lower] Density(cyan)

Dither value of sublimit[C-Light]

0~128

20

Read/
Write

Hidden-Character Default when print density "Lighter" is selected:


The smaller the value is, the lighter the character is. (cyan)

800-042

Dither Pattern Threshold for [Lower] Density(magenta)

Dither value of sublimit[M-Light]

0~128

15

Read/
Write

Hidden-Character Density Default when print density "Lighter" is


selected: The smaller the value is, the lighter the character is.
(magenta)

800-043

Dither Pattern Threshold for [Normal] Density(black)

Dither value of sublimit[K-Normal]

0~128

16

Read/
Write

[Hidden-Character Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the character is.
(black)

800-044

Dither Pattern Threshold for [Normal] Density(cyan)

Dither value of sublimit[K-Normal]

0~128

24

Read/
Write

Hidden-Character Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the character is.
(cyan)

Description

Table 1 NVM 800 Controller


ChainLink

NVM Name

PSW Display

Setting
Range

Default

800-045

Dither Pattern Threshold for [Normal] Density(magenta)

Dither value of sublimit[K-Normal]

0~128

19

Read/
Write

Hidden-Character Density Default when print density "Normal" is


selected: The smaller the value is, the lighter the character is.
(magenta)

800-046

Dither Pattern Threshold for [Higher] Density(black)

Dither value of sublimit[K-Dark]

0~128

24

Read/
Write

Hidden-Character Density Default when print density "Darker" is


selected: The smaller the value is, the lighter the character is.
(black)

800-047

Dither Pattern Threshold for [Higher] Density(cyan)

Dither value of sublimit[C-Dark]

0~128

32

Read/
Write

Hidden-Character Density Default when print density "Darker" is


selected: The smaller the value is, the lighter the character is.
(cyan)

800-048

Dither Pattern Threshold for [Higher] Density(magenta)

Dither value of sublimit[M-Dark]

0~128

27

Read/
Write

Hidden-Character Density Default when print density "Darker" is


selected: The smaller the value is, the lighter the character is.
(magenta)

800-049

Enable Print ing the Stamp that Specifies Item Qty

Analog Water Mark Special Stamp 0~1


enable

Read/
Write

0: Disabled
: Enabled

800-051

Position of the Stamp that Specifies Item Qty

Analog Water Mark Special Stamp 0~9


position

Read/
Write

0 : No specification
1 : Upper left
2 : Upper right
3 : Lower left
4 : Lower right
5 : Upper center
6 : Lower center
7 : Center left
8 : Center right
9 : Center

800-066

Forced Annotation Print

Forced Annotation Print

0~1

Read/
Write

0: Disabled
1: Enabled

800-067

Print Position

Forced Annotation Position

3~4

Read/
Write

3: Lower left
4: Lower right

800-068

Forced Annotation Character Size

Forced Annotation Character size

4~10

Read/
Write

4~10 (points)

800-069

Forced Annotation Print Position at Lower Left Adj. (vertical)

Forced Annotation vertical position adjustment bottom left

0~100

12

Read/
Write

0~100 mm (in steps of 0.5mm)


*0: Lower left corner

800-070

Forced Annotation Print Position at Lower Left Adj. (horizontal)

Forced Annotation horizontal posi- 0~100


tion adjustment bottom left

12

Read/
Write

0~100 mm (in steps of 0.5mm)


*0: Lower left corner

800-071

Forced Annotation Print Position at Lower Right Adj. (verti- Forced Annotation vertical posical)
tion adjustment bottom right

0~100

12

Read/
Write

0~100 mm (in steps of 0.5mm)


*0: Lower right corner

800-072

Forced Annotation Print Position at Lower Right Adj. (hori- Forced Annotation horizontal posi- 0~100
zontal)
tion adjustment bottom right

12

Read/
Write

0~100 mm (in steps of 0.5mm)


*0: Lower right corner

800-073

Character Effect

Analog Water Mark Special Stamp 3~4


Character effect

Read/
Write

3: Stamp
4: Hollow

800-074

Qty according to Paper Size

Analog Water Mark Special Stamp 0~1


Applied size setting

Read/
Write

0: Applied to all sizes


1: Depends on the size

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-377

Read/
Write

Description

6.3.35 NVM 800 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-378

6.3.35 NVM 800 Controller

Version 1.2

Table 1 NVM 800 Controller


ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/
Write

Description

800-075

Store Non-standard-sized LEF in Box

Box Store Proc

0~1

Read/
Write

0: OFF (Saving SEF fixed)


1: ON (Saving LEF preferred)

800-076

Requested Time Out

30~300

180 (sec.)

Read/
Write

30~300 (sec.)

800-077

Request Interval

15~60

15 (sec.)

Read/
Write

15~60 (sec.)

800-078

Print Order

0~1

0: Ascending order

Read/
Write

0: Ascending order
1: Descending order

800-081

Forced WM Print Policy

WaterMark Priority Policy

0~1

Read/
Write

0: Forced WM preferred
1: TrustMark preferred

800-082

UUID Setting by service

UUID service selection

0~256

Read/
Write

0 : No specification (Valid for all services.)


0x01 : Copy
0x02 : Print
0x04 : BOX
0x08 : Media
0x10 : FAX
0x20 : Report
(UUID is valid for service for which Bit is ON.)

800-083

UUID Type

Type of UUID print

0~1

Read/
Write

0: Normal UUID
1: Forced Annotation

800-084

Forced Annotation Print Type

Type of Force Annotation Print

0~3

Read/
Write

0: Character string for FX-K


1: Type 1
2: Type 2
3: Type 3

800-135

Setting of Compatible Mode with Past Model

0~1

Read/
Write

0: Use new CRD common to monochrome models from DMP20082 on.


1: Use CRD used for monochrome models before DMP2008-1.

800-136

Mode for improving performance of particular data that


often uses findfont

0~1

Read/
Write

0: Improve-Performance Mode disabled


1: Improve-Performance Mode enabled

6.3.36 NVM 803 ~809 Controller


Table 1 NVM 803 ~809 Controller
ChainLink

NVM Name

PSW Display

803-505

Emulation Target

HPGL Job mem Current

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-506

Emulation Target

HPGL Job mem 1

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-507

Emulation Target

HPGL Job mem 2

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-508

Emulation Target

HPGL Job mem 3

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-509

Emulation Target

HPGL Job mem 4

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-510

Emulation Target

HPGL Job mem 5

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-511

Emulation Target

HPGL Job mem 6

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-512

Emulation Target

HPGL Job mem 7

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-513

Emulation Target

HPGL Job mem 8

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-514

Emulation Target

HPGL Job mem 9

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-515

Emulation Target

HPGL Job mem 10

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-516

Emulation Target

HPGL Job mem 11

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-517

Emulation Target

HPGL Job mem 12

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-518

Emulation Target

HPGL Job mem 13

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-519

Emulation Target

HPGL Job mem 14

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-520

Emulation Target

HPGL Job mem 15

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-521

Emulation Target

HPGL Job mem 16

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-522

Emulation Target

HPGL Job mem 17

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-523

Emulation Target

HPGL Job mem 18

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-524

Emulation Target

HPGL Job mem 19

0~1

Read/Write

0 : HP750c, 1 : FX4036

803-525

Emulation Target

HPGL Job mem 20

0~1

Read/Write

0 : HP750c, 1 : FX4036

809-257

Cut-sheet Feeder Availability

PC Prjob Mem Current

0~1

Read/Write

0: Unavailable 1: Available

809-258

Cut-sheet Feeder Availability

PC Prjob Mem 1

0~1

Read/Write

0: Unavailable 1: Available

809-259

Cut-sheet Feeder Availability

PC Prjob Mem 1

0~1

Read/Write

0: Unavailable 1: Available

809-260

Cut-sheet Feeder Availability

PC Prjob Mem 1

0~1

Read/Write

0: Unavailable 1: Available

809-261

Cut-sheet Feeder Availability

PC Prjob Mem 1

0~1

Read/Write

0: Unavailable 1: Available

809-262

Cut-sheet Feeder Availability

PC Prjob Mem 1

0~1

Read/Write

0: Unavailable 1: Available

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

Default

2010/08
6-379

Read/Write

Description

6.3.36 NVM 803 ~809 Controller

General

General
6.3.36 NVM 803 ~809 Controller

2010/08
6-380

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.37 NVM 810 Controller


Table 1 NVM 810 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-002

Y component

Fixed Preset Color 1 (Red)-Y Element

0~128

102

Read/Write 0~128 : 0~100% (1/128% per step)

810-003

M component

FixedPreset Color 1 (Red)-M Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-004

C component

Fixed Preset Color 1 (Red)-C Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-005

Y component

Fixed Preset Color 2 (Green)-Y Element

0~128

118

Read/Write 0~128 : 0~100% (1/128% per step)

810-006

M component

Fixed Preset Color 2 (Green)-M Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-007

C component

Fixed Preset Color 2 (Green)-C Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-008

Y component

Fixed Preset Color 3 (Blue)-Y Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-009

M component

Fixed Preset Color 3 (Blue)-M Element

0~128

102

Read/Write 0~128 : 0~100% (1/128% per step)

810-010

C component

Fixed Preset Color 3 (Blue)-C Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-011

Y component

Fixed Preset Color 4 (Yellow)-Y Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-012

M component

Fixed Preset Color 4 (Yellow)-M Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-013

C component

Fixed Preset Color 4 (Yellow)-C Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-014

Y component

Fixed Preset Color 5 (Magenta)-Y Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-015

M component

Fixed Preset Color 5 (Magenta)-M Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-016

C component

Fixed Preset Color 5 (Magenta)-C Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-017

Y component

Fixed Preset Color 6 (Cyan)-Y Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-018

M component

Fixed Preset Color 6 (Cyan)-M Element

0~128

Read/Write 0~128 : 0~100% (1/128% per step)

810-019

C component

Fixed Preset Color 6 (Cyan)-C Element

0~128

128

Read/Write 0~128 : 0~100% (1/128% per step)

810-038

Background Suppression

Ground Color Remove Enable in Vivid Color Copy

0~1

Read/Write 0: Disabled
1: Enabled

810-039

Density Adjustment

Density Adjustment in Vivid Color Copy

0~6

Read/Write 0: Lighter 3
1: Lighter 2
2: Lighter 1
3: Normal
4: Darker 1
5: Darker 2
6: Darker 3

810-040

Color Balance (Y : low density)

Color Balance Y-Low Density in Vivid Color Copy

0~6

Read/Write 0 : Weaker 3
1 : Weaker 2
2 : Weaker 1
3 : Normal
4 : Stronger 1
5 : Stronger 2
6 : Stronger 3

810-041

Color Balance (Y : med. density)

Color Balance Y-Mid Density in Vivid Color Copy

0~6

Read/Write ditto

810-042

Color Balance (Y : high density)

Color Balance Y-Hi Density in Vivid Color Copy

0~6

Read/Write ditto

810-043

Color Balance (M : low density)

Color Balance M-Low Density in Vivid Color Copy

0~6

Read/Write ditto

810-044

Color Balance (M : med. density)

Color Balance M-Mid Density in Vivid Color Copy

0~6

Read/Write ditto

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-381

6.3.37 NVM 810 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-382

6.3.37 NVM 810 Controller

Version 1.2

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

810-045

Color Balance (M : high density)

Color Balance M-Hi Density in Vivid Color Copy

0~6

Read/Write ditto

810-046

Color Balance (C : low density)

Color Balance C-Low Density in Vivid Color Copy

0~6

Read/Write ditto

810-047

Color Balance (C : med. density)

Color Balance C-Mid Density in Vivid Color Copy

0~6

Read/Write ditto

810-048

Color Balance (C : high density)

Color Balance C-Hi Density in Vivid Color Copy

0~6

Read/Write ditto

810-049

Color Balance (K : low density)

Color Balance K-Low Density in Vivid Color Copy

0~6

Read/Write ditto

810-050

Color Balance (K : med. density)

Color Balance K-Mid Density in Vivid Color Copy

0~6

Read/Write ditto

Setting Range

Default

Read/Write Description

810-051

Color Balance (K : high density)

Color Balance K-Hi Density in Vivid Color Copy

0~6

Read/Write ditto

810-052

Hue

Tone in Vivid Color Copy

0~4

Read/Write 0 : -20 deg.


1 : -10 deg.
2 : 0 deg.
3 : +10 deg.
4 : +20 deg.

810-053

Saturation

Saturation in Vivid Color Copy

0~4

Read/Write 0 : Higher
1 : A little higher
2 : Normal
3 : A little lower
4 : Lower

810-054

Sharpness

Sharpness in Vivid Color Copy

0~4

Read/Write 0 : Stronger
1 : A little stronger
2 : Normal
3 : A little weaker
4 : Weaker

810-055

Contrast

Contrast in Vivid Color Copy

0~4

Read/Write ditto

810-056

Background Suppression

Ground Color Remove Enable in MERIHARI Copy

0~1

Read/Write 1 : Enabled
0 : Disabled

810-057

Density Adjustment

Density Adjustment in MERIHARI Copy

0~6

Read/Write 0: Lighter 3
1: Lighter 2
2: Lighter 1
3: Normal
4: Darker 1
5: Darker 2
6: Darker 3

810-058

Color Balance (Y : low density)

Color Balance Y-Low Density in MERIHARI Copy

0~6

Read/Write 0 : Weaker 3
1 : Weaker 2
2 : Weaker 1
3 : Normal
4 : Stronger 1
5 : Stronger 2
6 : Stronger 3

810-059

Color Balance (Y : med. density)

Color Balance Y-Mid Density in MERIHARI Copy

0~6

Read/Write ditto

810-060

Color Balance (Y : high density)

Color Balance Y-Hi Density in MERIHARI Copy

0~6

Read/Write ditto

810-061

Color Balance (M : low density)

Color Balance M-Low Density in MERIHARI Copy

0~6

Read/Write ditto

810-062

Color Balance (M : med. density)

Color Balance M-Mid Density in MERIHARI Copy

0~6

Read/Write ditto

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-063

Color Balance (M : high density)

Color Balance M-Hi Density in MERIHARI Copy

0~6

Read/Write ditto

810-064

Color Balance (C : low density)

Color Balance C-Low Density in MERIHARI Copy

0~6

Read/Write ditto

810-065

Color Balance (C : med. density)

Color Balance C-Mid Density in MERIHARI Copy

0~6

Read/Write ditto

810-066

Color Balance (C : high density)

Color Balance C-Hi Density in MERIHARI Copy

0~6

Read/Write ditto

810-067

Color Balance (K : low density)

Color Balance K-Low Density in MERIHARI Copy

0~6

Read/Write ditto

810-068

Color Balance (K : med. density)

Color Balance K-Mid Density in MERIHARI Copy

0~6

Read/Write ditto

810-069

Color Balance (K : high density)

Color Balance K-Hi Density in MERIHARI Copy

0~6

Read/Write ditto

810-070

Hue

Tone in MERIHARI Copy

0~4

Read/Write 0 : -20 deg.


1 : -10 deg.
2 : 0 deg.
3 : +10 deg.
4 : +20 deg.

810-071

Saturation

Saturation in MERIHARI Copy

0~4

Read/Write 0 : Higher
1 : A little higher
2 : Normal
3 : A little lower
4 : Lower

810-072

Sharpness

Sharpness in MERIHARI Copy

0~4

Read/Write 0 : Stronger
1 : A little stronger
2 : Normal
3 : A little weaker
4 : Weaker

810-073

Contrast

Contrast in MERIHARI Copy

0~4

Read/Write ditto

810-074

Background Suppression

Ground Color Remove in Ruddiness

0~1

Read/Write 1 : Enabled
0 : Disabled

810-075

Density Adjustment

Density Adjustment in Ruddiness

0~6

Read/Write 0: Lighter 3
1: Lighter 2
2: Lighter 1
3: Normal
4: Darker 1
5: Darker 2
6: Darker 3

810-076

Color Balance (Y : low density)

Color Balance Y-Low Density in Ruddiness

0~6

Read/Write 0 : Weaker 3
1 : Weaker 2
2 : Weaker 1
3 : Normal
4 : Stronger 1
5 : Stronger 2
6 : Stronger 3

810-077

Color Balance (Y : med. density)

Color Balance Y-Mid Density in Ruddiness

0~6

Read/Write ditto

810-078

Color Balance (Y : high density)

Color Balance Y-Hi Density in Ruddiness

0~6

Read/Write ditto

810-079

Color Balance (M : low density)

Color Balance M-Low Density in Ruddiness

0~6

Read/Write ditto

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-383

6.3.37 NVM 810 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-384

6.3.37 NVM 810 Controller

Version 1.2

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-080

Color Balance (M : med. density)

Color Balance M-Mid Density in Ruddiness

0~6

Read/Write ditto

810-081

Color Balance (M : high density)

Color Balance M-Hi Density in Ruddiness

0~6

Read/Write ditto

810-082

Color Balance (C : low density)

Color Balance C-Low Density in Ruddiness

0~6

Read/Write ditto

810-083

Color Balance (C : med. density)

Color Balance C-Mid Density in Ruddiness

0~6

Read/Write ditto

810-084

Color Balance (C : high density)

Color Balance C-Hi Density in Ruddiness

0~6

Read/Write ditto

810-085

Color Balance (K : low density)

Color Balance K-Low Density in Ruddiness

0~6

Read/Write ditto

810-086

Color Balance (K : med. density)

Color Balance K-Mid Density in Ruddiness

0~6

Read/Write ditto

810-087

Color Balance (K : high density)

Color Balance K-Hi Density in Ruddiness

0~6

Read/Write ditto

810-088

Hue

Tone in Ruddiness

0~4

Read/Write 0 : -20 deg.


1 : -10 deg.
2 : 0 deg.
3 : +10 deg.
4 : +20 deg.

810-089

Saturation

Saturation in Ruddiness

0~4

Read/Write 0 : Higher
1 : A little higher
2 : Normal
3 : A little lower
4 : Lower

810-090

Sharpness

Sharpness in Ruddiness

0~4

Read/Write 0 : Stronger
1 : A little stronger
2 : Normal
3 : A little weaker
4 : Weaker

810-091

Contrast

Contrast in Ruddiness

0~4

Read/Write ditto

810-092

Background Suppression

Ground Color Remove in Blue

0~1

Read/Write 1 : Enabled
0 : Disabled

810-093

Density Adjustment

Density Adjustment in Blue

0~6

Read/Write 0: Lighter 3
1: Lighter 2
2: Lighter 1
3: Normal
4: Darker 1
5: Darker 2
6: Darker 3

810-094

Color Balance (Y : low density)

Color Balance Y-Low Density in Blue

0~6

Read/Write 0 : Weaker 3
1 : Weaker 2
2 : Weaker 1
3 : Normal
4 : Stronger 1
5 : Stronger 2
6 : Stronger 3

810-095

Color Balance (Y : med. density)

Color Balance Y-Mid Density in Blue

0~6

Read/Write ditto

810-096

Color Balance (Y : high density)

Color Balance Y-Hi Density in Blue

0~6

Read/Write ditto

810-097

Color Balance (M : low density)

Color Balance M-Low Density in Blue

0~6

Read/Write ditto

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-098

Color Balance (M : med. density)

Color Balance M-Mid Density in Blue

0~6

Read/Write ditto

810-099

Color Balance (M : high density)

Color Balance M-Hi Density in Blue

0~6

Read/Write ditto

810-100

Color Balance (C : low density)

Color Balance C-Low Density in Blue

0~6

Read/Write ditto

810-101

Color Balance (C : med. density)

Color Balance C-Mid Density in Blue

0~6

Read/Write ditto

810-102

Color Balance (C : high density)

Color Balance C-Hi Density in Blue

0~6

Read/Write ditto

810-103

Color Balance (K : low density)

Color Balance K-Low Density in Blue

0~6

Read/Write ditto

810-104

Color Balance (K : med. density)

Color Balance K-Mid Density in Blue

0~6

Read/Write ditto

810-105

Color Balance (K : high density)

Color Balance K-Hi Density in Blue

0~6

Read/Write ditto

810-106

Hue

Tone in Blue

0~4

Read/Write 0 : -20 deg.


1 : -10 deg.
2 : 0 deg.
3 : +10 deg.
4 : +20 deg.

810-107

Saturation

Saturation in Blue

0~4

Read/Write 0 : Higher
1 : A little higher
2 : Normal
3 : A little lower
4 : Lower

810-108

Sharpness

Sharpness in Blue

0~4

Read/Write 0 : Stronger
1 : A little stronger
2 : Normal
3 : A little weaker
4 : Weaker

810-109

Contrast

Contrast in Blue

0~4

Read/Write ditto

810-110

Background Suppression

Ground Color Remove in Back Reflect Guard

0~1

1 :

Read/Write 1 : Enabled
0 : Disabled

810-111

Density Adjustment

Density Adjustment in Back Reflect Guard

0~6

Read/Write 0: Lighter 3
1: Lighter 2
2: Lighter 1
3: Normal
4: Darker 1
5: Darker 2
6: Darker 3

810-112

Color Balance (Y : low density)

Color Balance Y-Low Density in Back Ref. Guard

0~6

Read/Write 0 : Weaker 3
1 : Weaker 2
2 : Weaker 1
3 : Normal
4 : Stronger 1
5 : Stronger 2
6 : Stronger 3

810-113

Color Balance (Y : med. density)

Color Balance Y-Mid Density in Back Ref. Guard

0~6

Read/Write ditto

810-114

Color Balance (Y : high density)

Color Balance Y-Hi Density in Back Ref. Guard

0~6

Read/Write ditto

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-385

6.3.37 NVM 810 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-386

6.3.37 NVM 810 Controller

Version 1.2

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-115

Color Balance (M : low density)

Color Balance M-Low Density in Back Ref. Guard

0~6

Read/Write ditto

810-116

Color Balance (M : med. density)

Color Balance M-Mid Density in Back Ref. Guard

0~6

Read/Write ditto

810-117

Color Balance (M : high density)

Color Balance M-Hi Density in Back Ref. Guard

0~6

Read/Write ditto

810-118

Color Balance (C : low density)

Color Balance C-Low Density in Back Ref. Guard

0~6

Read/Write ditto

810-119

Color Balance (C : med. density)

Color Balance C-Mid Density in Back Ref. Guard

0~6

Read/Write ditto

810-120

Color Balance (C : high density)

Color Balance C-Hi Density in Back Ref. Guard

0~6

Read/Write ditto

810-121

Color Balance (K : low density)

Color Balance K-Low Density in Back Ref. Guard

0~6

Read/Write ditto

810-122

Color Balance (K : med. density)

Color Balance K-Mid Density in Back Ref. Guard

0~6

Read/Write ditto

810-123

Color Balance (K : high density)

Color Balance K-Hi Density in Back Ref. Guard

0~6

Read/Write ditto

810-124

Hue

Tone in Back Reflect Guard

0~4

Read/Write 0 : -20 deg.


1 : -10 deg.
2 : 0 deg.
3 : +10 deg.
4 : +20 deg.

810-125

Saturation

Saturation in Back Reflect Guard

0~4

Read/Write 0 : Higher
1 : A little higher
2 : Normal
3 : A little lower
4 : Lower

810-126

Sharpness

Sharpness in Back Reflect Guard

0~4

Read/Write 0 : Stronger
1 : A little stronger
2 : Normal
3 : A little weaker
4 : Weaker

810-127

Contrast

Contrast in Back Reflect Guard

0~4

Read/Write ditto

810-253

Tone Value for HWM Code Pattern K color

HWM CodePattern Value K

1~144

22

Read/Write 1~144 1 tone/step


(A larger value makes the code pattern thicker, while a
smaller value makes the code pattern thinner.)

810-254

Tone Difference between Woven HWM BgPatternGap K


Pattern and HWM Code Pattern K
color

0~288

138

Read/Write 0~288 1 tone/step


(A larger value makes the difference between woven pattern and code pattern bigger, resulting in a clearer print of
code pattern. A smaller value makes the difference less
obvious.)

810-255

Tone Value of Contrast No. 1 at


HWM Latent-Character-Image
Area K color

HWM Contrast Value K

1~144

Read/Write 1~144 1 step/step


Density of Contrast No. 1 latent character image. The
larger the value is, the darker the character is, and vice
versa.

810-256

Tone Difference between Contrast HWM Contrast Gap K


Nos. at HWM Latent- CharacterImage Area K color

1~144

Read/Write 1~144 1 tone/step


Density difference between Contrast Nos at latent character image. A larger value makes density difference
between Contrast Nos bigger, and vice versa.

Table 1 NVM 810 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

810-257

Tone Difference between Woven


& Code Patterns at HWM Latent
Character Image K color

HWM Caractor Value Gap K

0~288

142

Read/Write 0~288 1 tone/step


A larger value makes the difference between woven pattern and code pattern bigger, resulting in a clearer print of
code pattern. A smaller value makes the difference less
obvious.

810-258

Tone Value for HWM Code Pattern M color

HWM CodePattern Value M

1~144

23

Read/Write 1~144 1 tone/step


(A larger value makes the code pattern thicker, while a
smaller value makes the code pattern thinner.)

810-259

Tone Difference between Woven


Pattern and HWM Code Pattern
M color

HWM BgPatternGap M

0~288

138

Read/Write 0~288 1 tone/step


A larger value makes the difference between woven pattern and code pattern bigger, resulting in a clearer print of
code pattern. A smaller value makes the difference less
obvious.

810-260

Tone Value of Contrast No. 1 at


HWM Latent-Character-Image
Area M color

HWM Contrast Value M

1~144

11

Read/Write 1~144 1 tone/step


Density of Contrast No. 1 latent character image. The
larger the value is, the darker the character is, and vice
versa.

810-261

Tone Difference between Contrast HWM Contrast Gap M


Nos. at HWM Latent-CharacterImage Area M color

1~144

Read/Write 1~144 1 tone/step


Density difference between Contrast Nos at latent character image. A larger value makes density difference
between Contrast Nos bigger, and vice versa.

810-262

Tone Difference between Woven


& Code Patterns at HWM Latent
Character Image M color

0~288

138

Read/Write 0~288 1 tone/step


A larger value makes the difference between woven pattern and code pattern bigger, resulting in a clearer print of
code pattern. A smaller value makes the difference less
obvious.

HWM Caractor Value Gap M

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-387

6.3.37 NVM 810 Controller

General

General
6.3.37 NVM 810 Controller

2010/08
6-388

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.38 NVM 820 Controller


Table 1 NVM 820 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

0~1

1: Entry of Same
Address prohibited

Read/
Write

0 : Entry of Same Address permitted


1 : Entry of Same Address prohibited

820-003

Handling Same Address at Entry of Speed


Dial

820-004

Enable ATS of Large Size for [FAX] Fax


Print

Selection whether to switch to


larger size input tray when printing paper is empty

0~1

Read/
Write

0 : Large-Size ATS disabled


1 : Large-Size ATS enabled

820-005

Exclusive Output Tray for [FAX] FAXrelated Print

Select PrivateOutTray for Fax

0~1

Read/
Write

0 : Exclusive Output Tray disabled


1 : Exclusive Output Tray enabled

820-006

Output Tray for [FAX] Mailbox Print


(including print according to instructions)

Discharge tray of a confidential


box print

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

0 : Center Tray
1 : Side Tray
2 : Finisher Tray
3 : Center Tray2
4 : Top Tray
5 : HCS1 Top Tray
6 : HCS1 Stacker Tray
33~42 : MailBox1~10
(None of the options that are not installed can be selected.)

820-010

Output Tray for Print of FAX received on


[FAX] Line 0 (extension)

tray selection for ch0

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-011

Output Tray for Print of FAX received on


[FAX] Line 1

tray selection for ch1

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-012

Output Tray for Print of FAX received on


[FAX] Line 2

tray selection for ch2

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-013

Output Tray for Print of FAX received on


[FAX] Line 3

tray selection for ch3

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-014

Output Tray for Print of FAX received on


[FAX] Line 4

tray selection for ch4

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-015

Output Tray for Print of FAX received on


[FAX] Line 5

tray selection for ch5

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-016

Enable/Disable Duplex at [FAX] Print


(Received-Fax Print/Report Print/Check
Print)

double-sided print setting for a


print.

0~2

Read/
Write

0: Simplex
1: Duplex

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-389

6.3.38 NVM 820 Controller

General

General

2010/08
6-390

6.3.38 NVM 820 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 820 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

820-019

Forced Polling Selection

forced polling select

0~1

Read/
Write

0: Disabled
1: Forced polling
(When a printer failure makes printing impossible, received doc
and other docs that have become delayed will forcedly be taken
out by polling from external FAX. ->See Host(FAXCont).)

820-021

Print Power OFF during Commu. Error


(33-564) in Activity Report

0~1

Read/
Write

0: Not printed
1: Printed

820-024

Prohibit Specifying Broadcast/Multi-Poll

0~1

Read/
Write

0: Permitted 1: Prohibited

820-025

90 deg. Rotation & Accumulation at [FAX] 90-degree rotation setting of fax


FAX Scan
scan

0~1

Read/
Write

0: 90 deg. Rotation & Accumulation disabled


1: 90 deg. Rotation & Accumulation enabled

820-026

[FAX] Scan Illegal Operation

FAX Scaning Illegal Operation

0~1

Read/
Write

What to do if no instructions from operator are given for a spec


time when an error occurs in storing docs.
0: Destroy stored docs.
1: Make stored docs valid.

820-027

Resolution at Scan in 'G3 Auto' or 'Interna- Scan Resolution for 'G3 auto'/
tional Commu.'
'Forced 4800bps'

0~2

Read/
Write

0: Select mm resolution.
1: Select inch resolution.
2: Inch for fine resolution; mm for the others

820-028

Specification as to [FAX] Letter/Legal


Scan

Select of Scan reduct for Letter/


Legal to A4

0~1

Read/
Write

Specify whether to reduce Letter/Legal to A4 for scanning.


0: 100% 1: Reduced to A4

820-030

[FAX] FAX Card Status

Status of FAX Card

-1~-1

Read

0: In preparation (Checking whether MC can go into Ready mode)


1: Ready
255: Not ready

820-031

[FAX] FAX CH0 Status

Status of FAX CH0

0~255

Read

0: In preparation (Checking whether MC can go into Ready mode)


2: G3 PSTN ready
3: G3 ISDN ready
4: G4 ISDN ready
5: G3 Extension ready
255: Not ready

820-032

[FAX] FAX CH1 Status

Status of FAX CH1

0~255

Read

ditto

820-033

[FAX] FAX CH2 Status

Status of FAX CH2

0~255

Read

ditto

820-034

[FAX] FAX CH3 Status

Status of FAX CH3

0~255

Read

ditto

820-035

[FAX] FAX CH4 Status

Status of FAX CH4

0~255

Read

ditto

820-036

[FAX] FAX CH5 Status

Status of FAX CH5

0~255

Read

ditto

820-037

[FAX] Max Qty of Sheets to Store

The maximum number of storing


pages

1~999

999 sheets

Read/
Write

1~999 sheets

Broadcast / Multi-Poll Enable

Read/
Write

Description

Table 1 NVM 820 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

820-038

Output Tray for Auto Output FAX Report

Select of FAX Auto Report Tray

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

0 : Center Tray
1 : Side Tray
2 : Finisher Tray
3 : Center Tray2
4 : Top Tray
5 : HCS1 Top Tray
6 : HCS1 Stacker Tray
33~42 : MailBox1~10
(None of the options that are not installed can be selected.)

820-039

Output Tray for User-specified FAX Report Select of FAX Auto Report Tray

0~42

[C-Fin not installed] 0


[C-Fin installed] 4
[HCS1 installed] 5

Read/
Write

ditto

820-040

Priority-0 (top) as to delivery of attributes


of doc in [FAX] mailbox

FAX Info Attribute Priority[0] in


Mail Box

0~4

Read/
Write

0 : F Code
1 : Sender No.
2 : Remote ID
3 : Remote Name
4 : Dial-in No.

820-041

Priority-1 as to delivery of attributes of doc FAX Info Attribute Priority[1] in


in [FAX] mailbox
Mail Box

0~4

1
[IBG/MN] 2

Read/
Write

ditto

820-042

Priority-2 as to delivery of attributes of doc FAX Info Attribute Priority[2] in


in [FAX] mailbox
Mail Box

0~4

2
[IBG/MN] 3

Read/
Write

ditto

820-043

Priority-3 as to delivery of attributes of doc FAX Info Attribute Priority[3] in


in [FAX] mailbox
Mail Box

0~4

3
[IBG/MN] 1

Read/
Write

ditto

820-044

Priority-4 (bottom) as to delivery of


attributes of doc in [FAX] mailbox

FAX Info Attribute Priority[4] in


Mail Box

0~4

Read/
Write

ditto

820-045

Frame Erase Qty in [FAX] FAX: Top/Bottom Edge Erase Qty

Fax Scan Org Erase Top and Bot- 0~20


tom

Read/
Write

0~20 (unit: mm)

820-046

Frame Erase Qty in [FAX] FAX: Right /Left Fax Scan Org Erase Right and
Edge Erase Qty
Left

0~20

Read/
Write

0~20 (unit: mm)

820-047

Display of Manual Send Setting Menu

Fax Manual Send Display

0~1

Read/
Write

0: Not displayed
1: Displayed

820-048

Sender Log at [FAX] Internet FAX Off


Ramp

Send Header Log for Internet


FAX Off Ramp

0~1

Read/
Write

0: Not attached
1: Attached
(Sender log at Internet FAX to FAX)

820-052

Memory Threshold for Going to Immediate Fax Immediate memory ThreshSend


old TX

0~99

[HDD not installed] 20


[HDD installed] 0

Read/
Write

0~99%; Step 1%

820-053

Memory Threshold for Immediate Send


Scan

0~100

[HDD not installed] 5


[HDD installed] 0

Read/
Write

0~100%; Step 1%

820-054

Memory Threshold for Going to Immediate Fax Immediate memory ThreshReceive


old RX

0~99

[HDD not installed] 20


[HDD installed] 0

Read/
Write

0~99%; Step 1%

820-056

Paper Tray Map 1 for Received-FAX Print Fax receiving input tray map for
tray 1

0~500

Read/
Write

Mailbox No. for Tray1

Fax Immediate memory Threshold Scan

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-391

Read/
Write

Description

6.3.38 NVM 820 Controller

General

General

2010/08
6-392

6.3.38 NVM 820 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 820 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

820-057

Paper Tray Map 2 for Received-FAX Print Fax receiving input tray map for
tray 2

0~500

Read/
Write

Mailbox No. for Tray2

820-058

Paper Tray Map 3 for Received-FAX Print Fax receiving input tray map for
tray 3

0~500

Read/
Write

Mailbox No. for Tray3

820-059

Paper Tray Map 4 for Received-FAX Print Fax receiving input tray map for
tray 4

0~500

Read/
Write

Mailbox No. for Tray4

820-120

Upper Limit of Image Data Qty to Receive Fax RX Pix Data Threshold
per Commu.

0~255

Read/
Write

0~255 (0.1Mbyte)
(0: No limit)

820-123

Blank Document Detection

0~1

Read/
Write

0: Disabled
1: Enabled

820-125

Disable DIS Send Bit

FAX Disable Tx Capab Bit

0~1

Read/
Write

0: Not disabled
1: Disabled

820-126

Blank-Doc Judgment Ref. Value

FAX AutoBlankPage DetectionThreshold

34729~52094

34729

Read/
Write

34729~52094

820-127

Correc. Coef. for Blank Paper Data Estimate

FAX AutoBlankPage Estimate


Correction

1000~1500

1000

Read/
Write

1000~1500

820-128

Correc. Coef. for Blank Paper Judgment


Threshold

FAX AutoBlankPage Correction


Threshold

0~500

250

Read/
Write

0~500

820-129

Select Resending Not-Sent Doc

FAX Resend Doc Enable

0~1

Read/
Write

0: Not resend
1: Resend

820-130

Select Deleting Not-Sent Doc

FAX Resend Doc Delete Mode

0~1

Read/
Write

0: Not auto-delete
1: Auto-delete after elapse of 24 hours

820-131

Select Resending Not-Sent Doc at Job


Cancellation

FAX Resend Doc Stop Enable

0~1

Read/
Write

0: Not resend
1: Resend

820-132

Availability of Official Seal Capacity (XIPS) FAX Protocol XIPS enable

0~1

Read/
Write

0: Unavailable
1: Available

820-159

Refuse to Receive from Unknown Address

0~1

0: Not refuse to receive Read/


Write

0: Not refuse to receive


1: Refuse to receive

820-160

Refuse-to-Receive Table 1

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-161

Refuse-to-Receive Table 2

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-162

Refuse-to-Receive Table 3

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-163

Refuse-to-Receive Table 4

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-164

Refuse-to-Receive Table 5

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-165

Refuse-to-Receive Table 6

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-166

Refuse-to-Receive Table 7

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

Table 1 NVM 820 Controller


ChainLink

NVM Name

Read/
Write

Description

820-167

Refuse-to-Receive Table 8

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-168

Refuse-to-Receive Table 9

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-169

Refuse-to-Receive Table 10

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-170

Refuse-to-Receive Table 11

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-171

Refuse-to-Receive Table 12

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-172

Refuse-to-Receive Table 13

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-173

Refuse-to-Receive Table 14

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-174

Refuse-to-Receive Table 15

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-175

Refuse-to-Receive Table 16

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-176

Refuse-to-Receive Table 17

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-177

Refuse-to-Receive Table 18

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-178

Refuse-to-Receive Table 19

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-179

Refuse-to-Receive Table 20

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-180

Refuse-to-Receive Table 21

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-181

Refuse-to-Receive Table 22

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-182

Refuse-to-Receive Table 23

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-183

Refuse-to-Receive Table 24

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-184

Refuse-to-Receive Table 25

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-185

Refuse-to-Receive Table 26

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-186

Refuse-to-Receive Table 27

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-187

Refuse-to-Receive Table 28

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

Default

2010/08
6-393

6.3.38 NVM 820 Controller

General

General

2010/08
6-394

6.3.38 NVM 820 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Table 1 NVM 820 Controller


ChainLink

NVM Name

Read/
Write

Description

820-188

Refuse-to-Receive Table 29

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-189

Refuse-to-Receive Table 30

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-190

Refuse-to-Receive Table 31

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-191

Refuse-to-Receive Table 32

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-192

Refuse-to-Receive Table 33

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-193

Refuse-to-Receive Table 34

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-194

Refuse-to-Receive Table 35

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-195

Refuse-to-Receive Table 36

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-196

Refuse-to-Receive Table 37

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-197

Refuse-to-Receive Table 38

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-198

Refuse-to-Receive Table 39

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-199

Refuse-to-Receive Table 40

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-200

Refuse-to-Receive Table 41

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-201

Refuse-to-Receive Table 42

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-202

Refuse-to-Receive Table 43

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-203

Refuse-to-Receive Table 44

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-204

Refuse-to-Receive Table 45

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-205

Refuse-to-Receive Table 46

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-206

Refuse-to-Receive Table 47

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-207

Refuse-to-Receive Table 48

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-208

Refuse-to-Receive Table 49

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

PSW Display

Setting Range

Default

Table 1 NVM 820 Controller


ChainLink

NVM Name

Read/
Write

Description

820-209

Refuse-to-Receive Table 50

(Null)

Read/
Write

G3ID of remote terminal whose call should be refused (numbers,


alphabets and symbols except IA5 control characters)

820-210

1300Hz Detection

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

820-211

[FAXmini] Call-out Restriction for Ch1

0~1

Read/
Write

0: Call-out permitted (Call-out and call-in)


1: Call-out not permitted (Call-in only)

820-212

[FAXmini] Call-out Restriction for Ch2

0~1

Read/
Write

0: Call-out permitted (Call-out and call-in)


1: Call-out not permitted (Call-in only)

820-213

[FAXmini] Call-out Restriction for Ch3

0~1

Read/
Write

0: Call-out permitted (Call-out and call-in)


1: Call-out not permitted (Call-in only)

820-214

Call-out Restriction for Ch4

0~1

0:Call-out permitted

Read/
Write

0: Call-out permitted (Call-out and call-in)


1: Call-out not permitted (Call-in only)

820-215

[FAXmini]T.38 Preferred Transport Type

0~1

0:TCP

Read/
Write

0: TCP
1: UDP

820-216

UDP Standby Port No. when


[FAXmini]T.38 UDPTL in use

1~65535

49152

Read/
Write

1 to 65535

820-217

StandbyPort No. when [FAXmini]T.38 TCP


in use

1~65535

49152

Read/
Write

1 to 65535

820-218

Standby Port No. when [FAXmini]T.38


RTP in use

1~65535

5004

Read/
Write

1 to 65535

820-219

Send LOCAL I.D (local I.D) at SipFax

0~1

1: Send

Read/
Write

0: Not send
1: Send

820-220

IP Fax (SIP) Main-Unit Address Character


String registered with SIP Server

NULL

Read/
Write

ASCII character string consisting of max 128 characters (+termination character), in the form of "user@domain"

820-221

Availability of Fax Board

0~1

[DC] 1
[MF] 0

Read/
Write

0: FaxCard available
1: FaxCard unavailable

820-222

Forced Prohibition of Fax Rotation

0~1

Read/
Write

0: ON (Rotation forcedly prohibited)


1: OFF (Existing rotation judgment followed)

PSW Display

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Setting Range

Default

2010/08
6-395

6.3.38 NVM 820 Controller

General

General
6.3.38 NVM 820 Controller

2010/08
6-396

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.39 NVM 823 Controller


Table 1 NVM 823 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

823-001

Receive Mode Setting

Receive Mode Setting

0~1

Read/Write 0: Auto Receive (Response to auto call-in)


1: Manual Receive (No response to auto call-in)

823-002

DM (Direct Mail) Prevention

Direct Mail Guard

0~1

Read/Write Accepts call-in only from remote terminals in Speed


Dial Directory.
0: Not prevented
1: Prevented

823-003

Handling Same Address at Speed-Dial Entry

1: Same-Address Entry
prohibited

Read/Write 0: Same-Address Entry permitted


1: Same-Address Entry prohibited

823-004

Specify Smoothing

823-006

Receive Header in [FAX] G4 Receive (CIL)

823-007

0~1

Read/Write 0: Smoothing disabled (simple enlargement)


1: Smoothing enabled
1: Smoothing enabled
[DS3000AS] 0: Smoothing disabled (simple
enlargement)

G4 Receive Header

0~1

Read/Write 0: Not attached


1: Attached

Sender Log at [FAX] Polled (except Forced


Polling)

Send Header Log

0~1

Read/Write 0: Not attached


1: Attached

823-011

Packet Size (Send)

G4 Protocol Packet Size

128~2048
(0x07~0x0b)

2048

Read/Write Max user-data field length of data packet in G4


commu./network layer. For Ch0
Size of packet to be sent
0x07 : 128
0x08 : 256
0x09 : 512
0x0a : 1024
0x0b : 2048

823-012

Enable/Disable Sorting into Mailboxes by Use Mail Box Enable by FAX Service
of [FAX] Services

0~1

Read/Write 0: Disabled
1: Enabled

823-013

Enable/Disable Sorting into Mailboxes by


[FAX] Receiving Line

0~1

Read/Write 0: Disabled
1: Enabled

823-014

Priority as to [FAX] Tel No. in Sorting into Mail- Mail Box Priority by Telephone Number 0~1
boxes

Read/Write 0: Dial-in No. preferred


1: Outgoing Tel No. preferred

823-015

[FAX] Line Monitor Setting

setting of line monitor

0~1

Read/Write Tel Line dial-out tone and remote terminal response


tone can be monitored through speaker during a
period from start of auto dial to remote-terminal
response.
0: Line Monitor OFF
1: Line Monitor ON

823-016

[FAX] Redial Qty

Redial Times

0~9

Read/Write Qty of auto redialings to be tried when there is no


response from remote terminal because it is busy,
etc. after auto dial.
0~9 times (0: No redial) (in steps of 1 time)

823-017

[FAX] Redial Interval

Redial Interval

0~15

Read/Write 0 min. (0)~15 min. (0x0F) (in steps of 1 min.)

Mail Box Enable by Receiving Line

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-397

6.3.39 NVM 823 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-398

6.3.39 NVM 823 Controller

Version 1.2

Table 1 NVM 823 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

823-018

[FAX] Communication Interval

FAX Communication Interval

3~255

Read/Write Time from when the line opens to when it closes


due to next auto-call
3 sec. (3)~255 sec. (0xFF) (insteps of 1 sec.)

823-019

[FAX] Composite of Received Print Pages


(2up)

FAX Printing 2UP Enable

0~1

Read/Write 0: Pages not composed


1: Pages composed

823-020

[FAX] Page Margin Threshold

FAX Printing Page Segmentation


Threshold

0x00~0x7F

0x10

Read/Write 0~127(0x7F) (mm)

823-021

[FAX] Auto Reduce Mode

FAX Printing Auto Reduce Mode Enable 0~1

Read/Write 0 : Print at 100%


Receive by auto reduce: when received data is over
than the length of recording paper by below threshold, the data is reduced to a zoom ratio, to be
recorded on one sheet.
1: Auto reduce

823-022

[FAX] Send All

FAX Batch Send Enable

0~1

Read/Write When at end of sending final page, there is data to


be sent to the same address at a delayed time, it
can be sent without closing the line.
0: Disabled
1: Enable

823-023

Send [FAX] LOCAL I.D (local I.D)

FAX Local ID Send Enable

0~1

Read/Write 0: Not send


1: Send

823-024

Send [FAX] ISDN Send No. for Ch0

ISDN Tel No. Send Enable for Ch0

0~1

Read/Write 0: Not send


1: Send

823-025

Send [FAX] ISDN Send No. for Ch1

ISDN Tel No. Send Enable for Ch1

0~1

Read/Write 0: Not send


1: Send

823-026

Send [FAX] ISDN Send No. for Ch2

ISDN Tel No. Send Enable for Ch2

0~1

Read/Write 0: Not send


1: Send

823-027

Send [FAX] ISDN Send No. for Ch3

ISDN Tel No. Send Enable for Ch3

0~1

Read/Write 0: Not send


1: Send

823-028

Send [FAX] ISDN Send No. for Ch4

ISDN Tel No. Send Enable for Ch4

0~1

Read/Write 0: Not send


1: Send

823-029

Send [FAX] ISDN Send No. for Ch5

ISDN Tel No. Send Enable for Ch5

0~1

Read/Write 0: Not send


1: Send

823-030

[FAX] Dial Type for Ch0

Dial Type for Ch0

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

823-031

[FAX] Dial Type for Ch1

Dial Type for Ch1

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

823-032

[FAX] Dial Type for Ch2

Dial Type for Ch2

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

823-033

[FAX] Dial Type for Ch3

Dial Type for Ch3

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

Table 1 NVM 823 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

823-034

[FAX] Dial Type for Ch4

Dial Type for Ch4

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

823-035

[FAX] Dial Type for Ch5

Dial Type for Ch5

0~2

Read/Write 0 : PB ( DTMF )
1 : DP ( 10 PPS)
2 : DP ( 20 PPS )

823-036

[FAX] Line Type for Ch0

Line Type for Ch0

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-037

[FAX] Line Type for Ch1

Line Type for Ch1

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-038

[FAX] Line Type for Ch2

Line Type for Ch2

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-039

[FAX] Line Type for Ch3

Line Type for Ch3

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-040

[FAX] Line Type for Ch4

Line Type for Ch4

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-041

[FAX] Line Type for Ch5

Line Type for Ch5

0~1

Read/Write 0 : PSTN (Public Switched Tel Network)


1 : PBX (Private Branch Exchange)

823-042

Set Service under Contract for Ch0

FAX Service Setting for Ch0

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in the logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

823-043

Set Service under Contract for Ch1

FAX Service Setting for Ch1

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in the logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

823-044

Set Service under Contract for Ch2

FAX Service Setting for Ch2

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in the logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

823-045

Set Service under Contract for Ch3

FAX Service Setting for Ch3

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in the logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-399

6.3.39 NVM 823 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-400

6.3.39 NVM 823 Controller

Version 1.2

Table 1 NVM 823 Controller


ChainLink

NVM Name

PSW Display

823-046

Set Service under Contract for Ch4

823-047

Setting Range

Default

Read/Write Description

FAX Service Setting for Ch4

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in the logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

Set Service under Contract for Ch5

FAX Service Setting for Ch5

Read/Write 0: Normal line


Assign service to bit. Service under contract is
expressed in thr logical sum.
MSB LSB
xxxx xxx1: Send No. Identifying Service line
xxxx xx1x: Modem Dial-in Service line

823-049

G3 ISDN Transmission Capacity

ISDN Communicative Competence Set- 0~1


ting

Read/Write 0: 3.1K audio


1: Speech

823-050

Call Qty at FAX only(Ring Detect)

Ring Detect Frequency

0~9(APC3300G) 0
1~15(APC3305G)

Read/Write 0~9 (times)


[PCC]1~9 times
[Mini]1~15 sec.

823-051

Select Receiving-Paper Declaration Mode

Declaration of Received Paper Size

0~1

Read/Write The receiving terminal declares its capacity of


receiving (size it can receive) from the sending terminal. This enables the receiver or user to limit or
specify the size of doc to be sent from the remote
terminal.
0: Tray selection
1: User selection

823-052

Specify Recording Paper in User Declaration


Mode

0x00000400~
0x20000000

Read/Write bit = 0 : Paper unavailable


(All sizes available)
bit = 1 : Paper available
[DS3000AS] The followbit10(0x00000400) : A4LEF
ing are available:
bit11(0x00000800) : A5LEF
A3SEF, A4SEF, B4SEF,
bit14(0x00004000) : B5LEF
A4LEF, A5LEF, B5SEF
bit16(0x00010000) : LetterSEF
bit25(0x02000000) : A3SEF
bit26(0x04000000) : A4SEF
bit29(0x20000000) : B4SEF

6.3.40 NVM 825 Controller (FAX) (FX Only)


FX Only

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-401

6.3.40 NVM 825 Controller (FAX) (FX Only)

General

General
6.3.40 NVM 825 Controller (FAX) (FX Only)

2010/08
6-402

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.41 NVM 826 Controller (FAXmini)


Table 1 NVM 826 Controller (FAXmini)
ChainLink

Setting Range

Default

Read/
Write

826-001 [FAXmini] 1300HZ Call-in Acceptance ON/OFF

0~1

0=OFF (not accepted)


1=ON (accepted)

826-009 [FAXmini] Pause Time


Pause Symbol Waiting Time

0~255

30

Read/
Write

(x100ms)

826-016 [FAXmini] Abandon Call

0~1

Read/
Write

0: Disabled
1: Enabled (only one redialing)

826-018 [FAXmini] Line-Disconnected Detection

0~1

Read/
Write

0: Disabled
1: Enabled

826-025 [FAXmini] Judgment on Continuation when sending terminal receives RTN

0~1

Read/
Write

0: Decide fall-back according to a result of TCF Check and continue


sending.
1: Discontinue sending. (This doc is to be resent.)
(This is prepared for ZZF.)

826-026 [FAXmini] Digit Qty for Comparison in Control on Call-out


to Same Address

Read/
Write

Set how many last digits to compare.

826-027 [FAXmini] IA5 Character String for Comparison in Control


on Call-out to Same Address

0x00000000

Read/
Write

Max-8-digit IA5 character string. A less-than-8-digit one should be


terminated with 0x00.

826-028 [FAXmini] IA5 Character String for Comparison in Control


on Call-out to Same Address

0x00000000

Read/
Write

Max-8-digit IA5 character string. A less-than-8-digit one should be


terminated with 0x00.

826-029 [FAXmini] IA5 Character String for Comparison in Control


on Call-out to Same Address

0x00000000

Read/
Write

Max-8-digit IA5 character string. A less-than-8-digit one should be


terminated with 0x00.

826-030 [FAXmini] IA5 Character String for Comparison in Control


on Call-out to Same Address

0x00000000

Read/
Write

Max-8-digit IA5 character string. A less-than-8-digit one should be


terminated with 0x00.

826-031 [FAXmini] Position to Start Searching for IA5 Character


String for Comparison in Control on Call-out to Same
Address

Read/
Write

Search Starting Position

826-032 [FAXmini]Position to Search for IA5 Character String for


Control on Call-out to Same Address: Setting Range

Read/
Write

Specify by how many characters at maximum to shift Search Starting Position toward the end in the case of a mismatch in character
string for comparison in Control on Call-out to Same Address.

NVM Name

PSW Display

Description

826-033 [FAXmini] Time to Detect Tone before Dialing (PBX)

0~255

Read/
Write

How long to detec tone before dialing. For PBX. 0~225 (Sec)

826-047 [FAXmini] PB Send Level Ch1

0~15

Read/
Write

0dBm(0)~-15(15)dBm
step=-1dBm

826-048 [FAXmini] PB Send Level Ch2

0~15

Read/
Write

ditto

826-049 [FAXmini] PB Send Level Ch3

0~15

Read/
Write

ditto

826-050 PB Send Level Ch4

0~15

9:-9dBm

Read/
Write

0dBm(0) to -15(15)dBm
step=-1dBm

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-403

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-404

6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

Read/
Write

Setting Range

Default

826-053 [FAXmini] PB Send Level (high pass to low pass (dB)) for
Ch1

0~15

8:-2.0

Read/
Write

high pass to low pass (dB)


0:2.0
1:2.5
2:3.0
3:3.5
4:4.0
5:4.5
6:5.0
7:5.5
8:-2.0
9:-1.5
10:-1.0
11:-0.5
12:0
13:0.5
14:1.0
15:1.5

826-059 [FAXmini] Service Tone Detection before Dialing for Ch1

0~3

Read/
Write

0: Disabled
1:DT1
2:DT2
3:DT1+DT2

826-060 [FAXmini] Service Tone Detection before Dialing for Ch2

0~3

Read/
Write

ditto

826-061 [FAXmini] Service Tone Detection before Dialing for Ch3

0~3

Read/
Write

ditto

826-062

0~3

1:DT1

Read/
Write

0: Disabled
1:DT1
2:DT2
3:DT1+DT2

826-070 [FAXmini] Dial Tone Detection before Dialing (PBX)

0~1

Read/
Write

0: Disabled
1: Enabled

826-072 [FAXmini] Time to Detect Tone before Dialing for Ch1

0~255

10

Read/
Write

826-073 [FAXmini] Time to Detect Tone before Dialing for Ch2

0~255

10

Read/
Write

826-074 [FAXmini] Time to Detec Tone before Dialing for Ch3

0~255

10

Read/
Write

826-075 Time to Detec Tone before Dialing for Ch4

0~255

10

Read/
Write

0 to 255 ( Sec )

826-085 [FAXmini]10 PPS Break Time: Break Time in DP (10


PPS) dialing

0~255

62

Read/
Write

0 to 255 ( ms )

826-093 [FAXmini] Check Signal Repetition Qty

1~15

Read/
Write

One execution of Check Signal: 2100Hz+/-15Hz Tone ON for 0.3


sec and OFF for 0.35 OFF

826-094 [FAXmini] Time to Keep Sending Disable-Procedure Signal (K)

1~15

Read/
Write

Disable-Procedure Signal: K-sec consecutive 2100Hz+/-15Hz tone

Service Tone Detection before Dialing for Ch4

PSW Display

Description

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-095 [FAXmini] Refuse-Command Signal Repetition Qty

1~15

10

Read/
Write

Refuse-Command Signal switches between 2100Hz+/-15Hz tone


and 1100Hz+/-38Hz tone at intervals of 0.15 sec. Set how many
consecutive times to send this.

826-096 [FAXmini] DTMF No-communication Monitoring Timer

0~255

45

Read/
Write

Timer Value for monitoring no communication being conducted during DTMF procedure

826-097 [FAXmini] DTMF Response Monitoring Timer

0~255

Read/
Write

Timer Value for monitoring response of Response Signal (Check


Signal, Disable-Procedure Signal, Refuse-Command Signal) during
DTMF procedure

826-100 [FAXmini] Interval Timer between Receiving Digital Signal


and Sending Response Signal

0~255

200:2000ms

Read/
Write

0 to 255 (x10ms)

826-101 [FAXmini] Time to Check TCF

0~255

100:1000ms

Read/
Write

0 to 255 (x10ms)

826-102 [FAXmini]10 PPS Interpause Time: Interdigit Pause


(pause during dialing) Time in DP (10 PPS) dialing

0~255

66

Read/
Write

0 to 2550 (ms)
1step=10ms

826-113 [FAXmini]10 PPS Make Time: Make Time in DP (10 PPS)


dialing

0~255

30

Read/
Write

0 to 255 (ms)

826-114 [FAXmini] Time before starting sending CNG Signal at


manual send: time from entry of manual-send key to start
of sending first CNG Signal

0~1

0:3b

Read/
Write

0: 3 sec
1: 1.5 sec

826-115 [FAXmini] PB Send Time

0~255

100

Read/
Write

Time to send tone in PB (DTMF) dialing (ms)

826-116 [FAXmini] Prepause Time: prepause time (pause before


dialing) in DP (10 PPS , 16 / 20 PPS) dialing

0~255

10:100ms

Read/
Write

0 to 255 (x10ms)

826-117 [FAXmini]T1 Timer

0~255

35

Read/
Write

0 to 255 sec

826-118 [FAXmini]T2 Timer

0~255

Read/
Write

0 to 255 sec

826-119 [FAXmini] Time to Detect Tone after Dialing: how long to


detect tone after dialling

0~255

58

Read/
Write

0 to 255 (sec)

826-120 [FAXmini] Time to Detect during Dialing: Timer Value to


be used for = symbol

0~255

10

Read/
Write

0 to 255 (sec)

826-128 [FAXmini] Attenuation of Analog from Modem for


Channel1. Analog output to be sent can be attenuated.

0~15

Read/
Write

0dBm(0) to 15(15)dBm
step=-1dBm

826-129 [FAXmini] Attenuation of Analog from Modem for


Channel2. Analog output to be sent can be attenuated.

0~15

Read/
Write

0dBm(0) to 15(15)dBm
step=-1dBm

826-130 [FAXmini]Attenuation of Analog from Modem for


Channel3. Analog output to be sent can be attenuated.

0~15

Read/
Write

0dBm(0) to 15(15)dBm
step=-1dBm

826-133 [FAXmini] Enable/Disable Service Tone Detection after


Dialing

0~3

1:BT1

Read/
Write

0: Disabled
1:BT1
2:BT2
3:BT1+BT2

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Description

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

Description

826-135 [FAXmini] How many pauses to do tone detection on. Disabled when Dial Tone Detection before Dialing is disabled.

0~255

Read/
Write

0 to 255 (times)

826-138 [FAXmini] Threshold to Select Symbol Speed

2~14

8:0dB

Read/
Write

2:-6dB
3:-5dB
4:-4dB
5:-3dB
6:-2dB
7:-1dB
8:0dB
9:1dB
10:2dB
11:3dB
12:4dB
13:5dB
14:6dB

826-143 [FAXmini] Allowable Min. Magnification for Print

0~100

100

Read/
Write

0 to 100% (in steps of 1%)

826-145 [FAXmini] Data Pattern for replacement at occurrence of


data error in Print

0~1

1: Front Line

Read/
Write

0: White Line
1: Front Line

826-146 [FAXmini] Receive Header Capacity

0~1

0: Not attached

Read/
Write

0: Not attached
1: Attached

826-149 [FAXmini] Availability of Remote Sort Copy Receiving


Capacity (Sender instructs receiver on qty (max 99) of
output copies and makes receiver multicopy the output to
make the specified qty of prints.)

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-151 [FAXmini]Function of Instructing on DTMF

0~1

1: DTMF at Auto
Call-out enabled

Read/
Write

0: DTMF at Auto Call-out disabled


1: DTMF at Auto Call-out enabled

826-152 [FAXmini] Enable/Disable DTMF Procedure Operation


(RX)

0~1

1: Enabled

Read/
Write

0: Disabled
1: Enabled

826-156 [FAXmini] Entry of EOR-or-RTN-related Error Code

0~3

2: Enter EOR Error


Code.

Read/
Write

0: Not enter Error Code.


1: Enter RTN Error Code.
2: Enter EOR Error Code.
3: Enter EOR and RTN Error Codes.

826-157 [FAXmini] Specify whether to count page where communication error occurs as one that is already transmitted.

0~1

1 : Count page
where Commu.
Error occurred.

Read/
Write

Specify whether to count page where communication error occurs


as one that is already transmitted.
0 : Not count
1 : Count
CAUTION
The above operation can be selected only when System Data
LOG_SENT_PAGE is 1.

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-158 [FAXmini] Qty of Communicated Pages to be on Commu.


Log

0~1

Read/
Write

Page Qty to be displayed on Communication Log when one doc


was resent: Japan--Displays total qty of pages from doc that were
sent. M/N--Displays qty of pages per communication that were
sent.(Changing this is prohibited because it is ROM data.)
0: Total Qty of communicated pages with resending treated as the
same commu.
1: Total Qty of communicated pages per connected line

826-159 [FAXmini] ECM Capacity (Auto Resend after Error Correction)

0~1

Read/
Write

This function starts auto resending when line error that occurred
during sending is corrected.
0: Unavailale
1: Available

826-160 [FAXmini] Time before Starting Sending CNG Signal

0~255

30

Read/
Write

Time before starting sending first CNG signal after the end of dialing
(x100ms)

826-161 [FAXmini] CED Send Frequency

0~1

Read/
Write

CED Signal Frequency


0: 1080Hz
1: 2100Hz

826-162 [FAXmini] T1 Timer Value when receiving

1~90

39

Read/
Write

1 ~ 90 sec

826-163 [FAXmini] Timer Value for T.30-recommended Silent Time

1~1000

75

Read/
Write

1~1000(ms)

826-164 [FAXmini] FSK Detection before Receiving Image Data

0~1

Read/
Write

See this at Non-ECM.


0: Disabled
1: Enabled

826-165 [FAXmini] FSK Detection before Receiving Image Data

0~1

Read/
Write

See this at ECM.


0: Disabled
1: Enabled

826-166 [FAXmini] G3M CSI Send

0~1

Read/
Write

CSI is the signal that informs the sender of ID Code registered with
the receiver.
0:transmit
1:off

826-168 [FAXmini] Send Local Name

0~1

Read/
Write

0: Not send
1: Send

826-169 [FAXmini] Decide whether to resend Local Name.

0~1

Read/
Write

0: Not resend
1: Resend

826-170 [FAXmini] ECM Frame Size

0~1

Read/
Write

Frame consists of 8-bit/mm pixels.


0: 256 bytes
1: 64 bytes

826-171 [FAXmini] G3M ECM T5 Timer

1~255

60

Read/
Write

Timer for RNR signal sent when the receiver cannot continue
receiving due to memory overflow, etc.

Version 1.2

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Description

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

Description

826-173 [FAXmini] RTN Command Sending Threshold (Rate)

0~3

Read/
Write

RTN indicates message is not properly received and that training is


required.
0: 5%
1: 10%
2: 15%
3: 20%

826-174 [FAXmini] RTN Command Sending Threshold (Qty of


Continuous Lines)

0~3

Read/
Write

When Error Judgment is [Rate], RTN will be sent if the qty of a


series of error lines is equivalent to or over the preset value.
If the qty of them is below the preset value, error rate is used for
judgment.
0: No limit
1: 3 lines
2: 6 lines
3: 12 lines

826-175 [FAXmini] DIS/DTC FIF Sending Byte Qty

0~3

Read/
Write

DTC : Send Command that responds to DIS


0: No limit
3~: DIS,DTC FIF limited to 3~n bytes (DIS,DTC: Min3 bytes. 1 &
2 are invalid.)

826-180 [FAXmini] ECM Block Synchronize for Ch1

0~3

Read/
Write

0:0ms
1:200ms
2:400msec
3:600msec

826-181 [FAXmini] ECM Block Synchronize for Ch2

0~3

Read/
Write

ditto

826-182 [FAXmini] ECM Block Synchronize for Ch3

0~3

Read/
Write

ditto

826-186 [FAXmini] ECM CTC Retry Counter for Ch1

Read/
Write

Allowable CTC Qty

826-187 [FAXmini] ECM CTC Retry Counter for Ch2

Read/
Write

ditto

826-188 [FAXmini] ECM CTC Retry Counter for Ch3

Read/
Write

ditto

826-189 [FAXmini] ECM CTC Retry Counter for Ch4

Read/
Write

ditto

826-192 [FAXmini] ECM CTC Speed Shift Down for Ch1

0~1

Read/
Write

CTC : This signal can be sent every 3 resendings. The signal commands continuing resending to the same block, and changing baud
rate as required.
0: Disabled
1: Enabled

826-193 [FAXmini] ECM CTC Speed Shift Down for Ch2

0~1

Read/
Write

ditto

826-194 [FAXmini] ECM CTC Speed Shift Down for Ch3

0~1

Read/
Write

ditto

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-195 [FAXmini] ECM CTC Speed Shift Down for Ch4

0~1

Read/
Write

ditto

826-198 [FAXmini] G3 DIS ignore for Channel1 (DIS Ignorance


Qty)

0~1

Read/
Write

0: DIS not ignored


1:DIS ignored once

826-199 [FAXmini] G3 DIS ignore for Channel2 (DIS Ignorance


Qty)

0~1

Read/
Write

ditto

826-200 [FAXmini] G3 DIS ignore for Channel3 (DIS Ignorance


Qty)

0~1

Read/
Write

ditto

826-201 [FAXmini] G3 DIS ignore for Channel4 (DIS Ignorance


Qty)

0~1

Read/
Write

ditto

826-203 [FAXmini] G3 ECM EOR_Q Command

0~1

Read/
Write

EOR : This signal can be sent every 3 resendings. The signal stops
and discontinues resending.
0: Discontinue
1: Continue

826-210 [FAXmini] G3 Modem Mode for ch1

0~1

Read/
Write

0: CCITT G3 (FX unique: prohibited)


1: AUTO

826-211 [FAXmini] G3 Modem Mode for ch2

0~1

Read/
Write

ditto

826-212 [FAXmini] G3 Modem Mode for ch3

0~1

Read/
Write

ditto

826-213 [FAXmini] G3 Modem Mode for ch4

0~1

Read/
Write

ditto

826-216 [FAXmini] G3 RX Modem Speed for Channel1

1~8

Read/
Write

Receiving baud rate (except for V.34)


1:2400bps/V.27ter
2:4800bps/V.27ter
3:7200bps/V.29
4:9600bps/V.29
5:7200bps/V.17
6:9600bps/V.17
7:12000bps/V.17
8:14400bps/V.17

826-217 [FAXmini] G3 RX Modem Speed for Channel2

1~8

Read/
Write

ditto

826-218 [FAXmini] G3 RX Modem Speed for Channel3

1~8

Read/
Write

ditto

826-219 [FAXmini] G3 RX Modem Speed for Channel4

1~8

Read/
Write

ditto

Version 1.2

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Description

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

Description

826-222 [FAXmini] G3 RX Modem Speed for Channel1

1~14

14

Read/
Write

Receiving baud rate (for V.34)


1:2400bps
2:4800bps
3:7200bps
4:9600bps
5:12000bps
6:14400bps
7:16800bps
8:19200bps
9:21600bps
10:24000bps
11:26400bps
12:28800bps
13:31200bps
14:33600bps

826-223 [FAXmini] G3 RX Modem Speed for Channel 2

1~14

14

Read/
Write

ditto

826-224 [FAXmini] G3 RX Modem Speed for Channel 3

1~14

14

Read/
Write

ditto

826-225 [FAXmini] G3 RX Modem Speed for Channel 4

1~14

14

Read/
Write

ditto

826-228 [FAXmini] G3 TX Modem Speed for Channel1

1~8

Read/
Write

Max modem speed (send) (except for V.34)


1:2400bps/V.27ter
2:4800bps/V.27ter
3:7200bps/V.29
4:9600bps/V.29
5:7200bps/V.17
6:9600bps/V.17
7:12000bps/V.17
8:14400bps/V.17

826-229 [FAXmini] G3 TX Modem Speed for Channel2

1~8

Read/
Write

ditto

826-230 [FAXmini] G3 TX Modem Speed for Channel3

1~8

Read/
Write

ditto

826-231 [FAXmini] G3 TX Modem Speed for Channel 4

1~8

Read/
Write

ditto

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-240 [FAXmini] G3 TX Modem Speed for Channel1: Max Value


(Send) (for V.34)

1~14

14

Read/
Write

1:2400bps
2:4800bps
3:7200bps
4:9600bps
5:12000bps
6:14400bps
7:16800bps
8:19200bps
9:21600bps
10:24000bps
11:26400bps
12:28800bps
13:31200bps
14:33600bps

826-241 [FAXmini] G3 TX Modem Speed for Channel2: Max Value


(Send) (for V.34)

1~14

14

Read/
Write

ditto

826-242 [FAXmini] G3 TX Modem Speed for Channel3: Max Value


(Send) (for V.34)

1~14

14

Read/
Write

ditto

826-243 [FAXmini] G3 TX Modem Speed for Channel4: Max Value


(Send) (for V.34)

1~14

14

Read/
Write

ditto

826-252 [FAXmini] G3 RX Cable Equalizer for Channel1

0~3

Read/
Write

0:0km
1:1.8km
2:3.5km
3:7.2km

826-253 [FAXmini] G3 RX Cable Equalizer for Channel2

0~3

Read/
Write

ditto

826-254 [FAXmini] G3 RX Cable Equalizer for Channel3

0~3

Read/
Write

ditto

826-257 [FAXmini] G3 TSI / CIG Send

0~1

Read/
Write

TSI : Signal to CSI Signal from the receiver. This signal reports the
ID of the sending terminal. CIG indicates call-out terminal identifying
info.
CIG indicates call-out terminal identifying info.
0: AUTO
1: forced transmit

826-264 [FAXmini] G3 TX Cable Equalizer for Channel1

0~3

Read/
Write

The value meaning varies according to model and configuration.


0:0km
1:1.8km
2:3.5km
3:7.2km

826-265 [FAXmini] G3 TX Cable Equalizer for Channel2

0~3

Read/
Write

ditto

826-266 [FAXmini] G3 TX Cable Equalizer for Channel3

0~3

Read/
Write

ditto

Version 1.2

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Description

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

Read/
Write

Setting Range

Default

826-267 [FAXmini] Stops as error when error line qty reaches the
preset value.

0~1

Read/
Write

When Error Judgment is [Line Qty], RTN will be sent if Error Line
Qty is 1/2 or more of the preset value.
RTP will be sent if it is 1/4 or more.
MCF will be sent if it is less than 1/4.
0: No limit
1: 128 lines
2: 256 lines
3: 512 lines
4: 1024 lines
5: 2048 lines

826-274 [FAXmini] Stops as error when error line qty reaches the
preset value.

0~5

Read/
Write

When Error Judgment is [Line Qty], RTN will be sent if Error Line
Qty is 1/2 or more of the preset value.
RTP will be sent if it is 1/4 or more.
MCF will be sent if it is less than 1/4.
0: No limit
1: 128 lines
2: 256 lines
3: 512 lines
4: 1024 lines
5: 2048 lines

826-275 [FAXmini] Error Criterion for Sending RTN

0~1

Read/
Write

0: Rate
1: Line Qty

826-277 [FAXmini] Tone Level for Call-in Detection for ch1

0~50

43

Read/
Write

0~50
Step=1dB

826-278 [FAXmini] Tone Level for Call-in Detection for ch2

0~50

43

Read/
Write

ditto

826-279 [FAXmini] Tone Level for Call-in Detection for ch3

0~50

43

Read/
Write

ditto

826-280 Tone Level for Call-in Detection for ch4

0~50

43

Read/
Write

0 to 50
Step=1dB

0x00740030:
12dot/mm,
16dot/mm,
200ppi,
300ppi,
400ppi,
600ppi

Read/
Write

0x0000 0010:12dot/mm
0x0000 0020:16dot/mm
0x0004 0000:200ppi
0x0010 0000:300ppi
0x0020 0000:400ppi
0x0040 0000:600ppi

826-282 [FAXmini] Fast Scan Resolution

PSW Display

Description

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

826-283 [FAXmini] Slow Scan Resolution

0x00760036:
3.85line/mm,
7.7line/mm,
11.55line/mm,
15.4line/mm,
100ppi,
200ppi,
300ppi,
400ppi,
600ppi

Read/
Write

0x0000 0002:3.85line/mm
0x0000 0004:7.7line/mm
0x0000 0010:11.55line/mm
0x0000 0020:15.4line/mm
0x0002 0000:100ppi
0x0004 0000:200ppi
0x0010 0000:300ppi
0x0020 0000:400ppi
0x0040 0000:600ppi

826-284 [FAXmini]Communication Declaration Data Type

0x0000013c:
MR,
MMR,
Image,
JBIG,
Binary

Read/
Write

0x0000 0004:MR
0x0000 0008:MMR
0x0000 0010:Image
0x0000 0020:JBIG
0x0000 0100:Binary

826-285 [FAXmini] Communication Declaration Paper Size

0x0000 0002~
0x0200 0000

0x014c0722

Read/
Write

0x0000 0002:A3
0x0000 0020:B4
0x0000 0100:Letter
0x0000 0200:Legal
0x0000 0400:Ledger
0x0000 0800:8.5x13 inch
0x0004 0000:A4LEF
0x0008 0000:A5LEF
0x0040 0000:B5LEF
0x0100 0000 : Letter LEF
0x0200 0000 : Letter Half LEF

826-286 [FAXmini] PB Pause Time

0~255

100

Read/
Write

Interdigit Pause Time in PB (DTMF) dialing (ms)

826-290 [FAXmini] T4 Timer

0~255

30:3000ms

Read/
Write

0 to 25500 ( ms )
1step=100ms

826-322 [FAXmini] Availability of V34 Modulation Method-related


Capacity

0~1

Read/
Write

0: Unavailable
1: Available

826-343 [FAXmini] EQM Comparison Value in 4800bps for Ch0/1

0xdd

Read/
Write

FTT Sending Threshold

826-344 [FAXmini] EQM Comparison Value in 4800bps for Ch2

0x0d

Read/
Write

FTT Sending Threshold

826-345 [FAXmini] EQM Comparison Value in 4800bps for Ch3

0x0d

Read/
Write

FTT Sending Threshold

826-346 [FAXmini] EQM Comparison Value in 4800bps for Ch4

0x0d

Read/
Write

826-348 [FAXmini] EQM Comparison Value in 7200bps for Ch0/1

0x0d

Read/
Write

Version 1.2

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FTT Sending Threshold

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

Description

826-349 [FAXmini] EQM Comparison Value in 7200bps for Ch2

0x0d

Read/
Write

FTT Sending Threshold

826-350 [FAXmini] EQM Comparison Value in 7200bps for Ch3

0x0f

Read/
Write

FTT Sending Threshold

826-351 [FAXmini] EQM Comparison Value in 7200bps for Ch4

0x0f

Read/
Write

826-353 [FAXmini] EQM Comparison Value in 9600bps for Ch0/1

0x07

Read/
Write

FTT Sending Threshold

826-354 [FAXmini] EQM Comparison Value in 9600bps for Ch2

0x07

Read/
Write

FTT Sending Threshold

826-355 [FAXmini] EQM Comparison Value in 9600bps for Ch3

0x07

Read/
Write

FTT Sending Threshold

826-356 [FAXmini] EQM Comparison Value in 9600bps for Ch4

0x07

Read/
Write

826-358 [FAXmini] EQM Comparison Value in 12000bps for Ch0/1

0x28

Read/
Write

FTT Sending Threshold

826-359 [FAXmini] EQM Comparison Value in 12000bps for Ch2

0x28

Read/
Write

FTT Sending Threshold

826-360 [FAXmini] EQM Comparison Value in 12000bps for Ch3

0x28

Read/
Write

FTT Sending Threshold

826-361 [FAXmini] EQM Comparison Value in 12000bps for Ch4

0x28

Read/
Write

826-363 [FAXmini] EQM Comparison Value in 14400bps for Ch0/1

0x27

Read/
Write

FTT Sending Threshold

826-364 [FAXmini] EQM Comparison Value in 14400bps for Ch2

0x27

Read/
Write

FTT Sending Threshold

826-365 [FAXmini] EQM Comparison Value in 14400bps for Ch3

0x27

Read/
Write

FTT Sending Threshold

826-366 [FAXmini] EQM Comparison Value in 14400bps for Ch4

0x27

Read/
Write

826-368 [FAXmini] EQM Comparison Value in TCM7200bps for


Ch1

0x26

Read/
Write

FTT Sending Threshold

826-369 [FAXmini] EQM Comparison Value in TCM7200bps for


Ch2

0x26

Read/
Write

FTT Sending Threshold

826-370 [FAXmini] EQM Comparison Value in TCM7200bps for


Ch3

0x26

Read/
Write

FTT Sending Threshold

826-371 [FAXmini] EQM Comparison Value in TCM7200bps for


Ch4

0x26

Read/
Write

826-373 [FAXmini] EQM Comparison Value in TCM9600bps for


Ch1

0x2b

Read/
Write

FTT Sending Threshold

826-374 [FAXmini] EQM Comparison Value in TCM9600bps for


Ch2

0x2b

Read/
Write

FTT Sending Threshold

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/
Write

826-375 [FAXmini] EQM Comparison Value in TCM9600bps for


Ch3

0x2b

Read/
Write

826-376 [FAXmini] EQM Comparison Value in TCM9600bps for

0x2b

Read/
Write

Description
FTT Sending Threshold

826-398 [FAXmini] Receive EOL Guard Timer Value

0~255

100:10000ms

Read/
Write

0(0ms) to 255(25500ms)
step=100ms

826-399 [FAXmini] Receive Phase C Waiting Time

0~1

1=10sec

Read/
Write

0=6sec
1=10sec

826-404 [FAXmini] Send 2400bpsTCF 3 times

0~1

0 : Not send

Read/
Write

0: Not send
1: Send

826-405 [FAXmini] 3 Attempts at DIS Receiving in TCF Response

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

826-408 [FAXmini] Send DCN after Send T1 Time-out

0~1

1: Send

Read/
Write

0: Not send
1: Send

826-409 [FAXmini] Fix T4 Timer 3 sec.

0~1

0: Not fixed

Read/
Write

0 :Not fixed
1:Fixed

826-410 [FAXmini] 3 RTN Resendings

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

826-412 [FAXmini] Operation when receiving V.33-specified DCS

0~1

0: Continue

Read/
Write

0: Continue
1: Disconnect

826-414 [FAXmini] Send NSC/DTC for T1 sec.

0~1

0: Not send

Read/
Write

0: Not send
1: Send

826-415 [FAXmini] Receive DCS after EOP-RTN

0~1

0: Not receive

Read/
Write

0: Not receive
1: Receive

826-420 [FAXmini] IQ Parameter Switching (for improving Direct


FAX Image Quality)

0~2

0: Standard

Read/
Write

0 : Standard (default)
1 : Text
2 to 255: Photo

826-421 Time from the Closing of Line to Start of Sending CED


Signal

0~255

20:2.0(sec)

Read/
Write

0(0ms) to 255(25500ms)
step=100ms

826-423 [FAXmini] Send Mode per Availability of Outside-Line


Identifying No. (Line 1)

0~2

Read/
Write

0 : Not specified. (M/C Setting followed)


1 : If 1st digit in head of dial data for actual call-out is the same as
Outside-Line Identifying No., V.34 is used for communication. If not,
non-V.34 is used.
2 : If 1st digit in head of dial data for actual call-out is the same as
Outside-Line Identifying No., non-V.34 is used for communication. If
not, V.34 is used.

826-424 [FAXmini] Send Mode per Availability of Outside-Line


Identifying No. (Line 2)

0~2

Read/
Write

ditto

826-425 [FAXmini] Send Mode per Availability of Outside-Line


Identifying No. (Line 3)

0~2

Read/
Write

ditto

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-415

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-416

6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

Default

0~2

0: Not specified.

Read/
Write

0 : Not specified. (M/C Setting followed)


1 : If 1st digit in head of dial data for actual call-out is the same as
Outside-Line Identifying No., V.34 is used.
If not, non-V.34 is used.
2 : If 1st digit in head of dial data for actual call-out is the same as
Outside-Line Identifying No., non-V.34 is used.
If not, V.34 is used.

826-429 [FAXmini]Outside-Line Identifying No. (Line 1)

0~11

0:"0"

Read/
Write

0:"0" ~ 9:"9" 10:"#" 11:"*"

826-430 [FAXmini]Outside-Line Identifying No. (Line 2)

0~11

0:"0"

Read/
Write

0:"0" ~ 9:"9" 10:"#" 11:"*"

826-431 [FAXmini] Outside-Line Identifying No. (Line 3)

0~11

0:"0"

Read/
Write

0:"0" ~ 9:"9" 10:"#" 11:"*"

826-432 Outside-Line Identifying No. (Line 4)

0~11

Read/
Write

0:"0" to 9:"9" 10:"#" 11:"*"

826-433 [FAXmini] G3M RX ECM T5 Timer For TRESS Receiver


Guard Timer that waits for storage of Image Data

0~3

Read/
Write

0: No limit
1: 65sec
2: 10min
3: 40min

826-434 [FAXmini] Timer for RNR Signal sent when G3M ECM T5
Timer For TRESS Receiver cannot continue receiving
due to memory overflow, etc.

1~120

40

Read/
Write

1 to 120(min)

826-435 G3M RX ECM T5 Timer Receiver Guard Timer that waits


for storage of Image Data

0~3

Read/
Write

0: No limit
1: 65sec
2: 10min
3: 40min

826-444 [FAXmini] Ring Threshold

0~255

232

Read/
Write

0 to 255
step=1

826-486 [FAXmini] Send RTN

0~1

0: Not send

Read/
Write

0: Not send
1: Send

826-501 Image Processing Auxiliary Setting Mode

0~15
(0x0000~
0xFFFF)

0x74F

Read/
Write

Bit0: Print 1.5- time Projective Method ED (0: OFF, 1: ON)


Bit1: Print 1.5-time Projective Method TIS (0: OFF, 1: ON)
Bit2: Print Reduction TIS (0: OFF, 1: ON)
Bit3: Print Smoothing (0: Square, 1: Applied to whole)
Bit6: Action for vertical stripe at micro-scaling (0: OFF, 1: ON)
Bit7: Action for horizontal stripe at micro-scaling (0: OFF, 1: ON)
Bit8: Action for horizontal stripe in fast scan at micro-scaling (0:
OFF, 1: ON)
Bit9: Send (text & photo mode) reduce (0: ED, 1:TIS)
Bit10-11: Send (text mode) reduce (0: multi-valued, 1: binary, 2: ED,
3: TIS)
Bit12: Send (photo processing) dither (0: invalid, 1: valid)
Bit14-15: Send (photo processing) density (0: Normal, 1: Darker 1,
2: Darker 2, 3: Darker 3)

Send Mode per Availability of Outside-Line Identifying


No. (Line 4)

PSW Display

Read/
Write

Setting Range

826-426

NVM Name

Description

Table 1 NVM 826 Controller (FAXmini)


ChainLink

Read/
Write

Description

Read/
Write

0: While line is connected


1: Always

0~1

Read/
Write

0: Ascending order (Select from smaller -numbered channel up.)


1: Descending order (Select from larger-numbered channel down.)

826-504 [FAXmini] Handset Control in Sleep

0~1

0: Connected

Read/
Write

0: Connected
1: Not connected

826-505 [FAXmini] Capacity of Specifying Remote Multi-Copy

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-506 [FAXmini] Capacity of Specifying Mailbox Commu.

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-507 [FAXmini] Capacity of Specifying Relay Broadcast

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-508 [FAXmini] Time to Send CM

0~255

40:4000ms

Read/
Write

0 to 255(x100ms)

826-509 [FAXmini] Time to Send JM

0~255

40:4000ms

Read/
Write

0 to 255(x100ms)

826-510 [FAXmini] Time to Send CJ

0~255

40:4000ms

Read/
Write

0 to 255(x100ms)

826-511 [FAXmini] Time to Send CI

0~255

12

Read/
Write

0 to 255(x100ms)

826-512 [FAXmini] Time to Decide Preamble

0~255

25:250ms

Read/
Write

0 to 255(x10ms)

826-513 [FAXmini] Time to Decide Carrier Down

0~255

2:20ms

Read/
Write

0 to 255(x10ms)

826-514 [FAXmini] Time to Send Preamble

0~255

100:1000ms

Read/
Write

0 to 255(x10ms)

826-515 [FAXmini] Time to Send TCF

0~255

150:1500ms

Read/
Write

0 to 255(x10ms)

826-516 [FAXmini] Availability of Receive Header for Internet FAX

0~1

Read/
Write

0: Not attached
1: Attached

826-517 [FAXmini] ECM Synchro Time (Continuous Flag Time


before sending image data frame)

0~255

50:500ms

Read/
Write

0 to 255(x10ms)

826-518 [FAXmini] NonECM Mark Hold Time (Continuous MarkHold Time before sending image data frame)

0~255

50:500ms

Read/
Write

0 to 255(x10ms)

826-519 [FAXmini] Limit of Time to Send T30 Command Response

0~255

150:1500ms

Read/
Write

0 to 255(x10ms)

NVM Name

PSW Display

Setting Range

Default

826-502 [FAXmini] Protocol Monitor Obtainment: Range

0~1

826-503 [FAXmini] In what Order to Select Line

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-417

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-418

6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-520 [FAXmini] Min Transmission Time Capacity

0~8

Read/
Write

0: Follow the capacity of remote terminal


1:40ms at 3.85l/mm(T7.7 = T3,85)
2:10ms at 3.85l/mm(T7.7 = T3,85)
3:10ms at 3.85l/mm(T7.7 = 1/2 T3,85)
4:5ms at 3.85l/mm(T7.7 = T3,85)
5:40ms at 3.85l/mm(T7.7 = 1/2 T3,85)
6:20ms at 3.85l/mm(T7.7 = 1/2 T3,85)
7:0ms at 3.85l/mm(T7.7 = T3,85)
8:2

826-521 [FAXmini] Min Transmis. Time at Unique 300DPI

0~7

0:0ms

Read/
Write

0 to 7(ms)

826-522 [FAXmini] Min Transmis. Time at Unique 400DPI

0~7

0:0ms

Read/
Write

0 to 7(ms)

826-523 [FAXmini] Min Transmission Time

0~8

Read/
Write

0: Follow the capacity of remote terminal.


1:40ms
2:10ms
4:5ms
7:0ms
8:20ms

826-524 [FAXmini] MM-Preferred Bit Mask

0~1

1:mm Preferred Bit


Auto Control

Read/
Write

0: mm-preferred bit forcedly OFF


1: mm-preferred bit auto control

826-525 [FAXmini] Min Transmission Time (for HighReso)

0~1

0:T15.4 = T7.7

Read/
Write

0:T15.4 = T7.7
1:T15.4 = 1/2 T7.7

826-526 [FAXmini] Capacity of Receiving SUB

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-527 [FAXmini] Capacity of Receiving SEP

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-528 [FAXmini] Capacity of Receiving PWD (also SID)

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-529 [FAXmini] Mailbox Communication Capacity

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-530 [FAXmini] Capacity of Receiving into Mailbox

0~1

1: Available

Read/
Write

0: Unavailable
1: Available

826-531 [FAXmini] Cut Paper Declaration

0~1

0: Not declare

Read/
Write

0: Not declare
1: Declare (Declare the same length as width.)

826-532 [FAXmini] Model Code on Border to Allow FX-Unique Procedure

Description

00: Specify Unique Read/


regardless of model Write

00: Specify Unique regardless of model code.


01 to 0xFF: Not specify Unique for models earlier than the model of
this model code.

826-533 [FAXmini] Interval Time for DTMF Procedure

0~65535

500

Read/
Write

0 to 65535(xms)

826-534 Enable/Disable Auto-Replacing Pause Symbol with Tone


Detection Symbol

0~1

Read/
Write

0: Disabled (Default)
1: Enabled

826-535 [FAXmini] Send Level for DTMF I/F for Channel 1

0~15

12:-12dBm

Read/
Write

0dBm(0) to -15(15)dBm
step=-1dBm

Table 1 NVM 826 Controller (FAXmini)


ChainLink

Read/
Write

Description

12:-12dBm

Read/
Write

0dBm(0) to -15(15)dBm
step=-1dBm

0~15

12:-12dBm

Read/
Write

0dBm(0) to -15(15)dBm
step=-1dBm

826-538 [FAXmini] Send Level for DTMF I/F for Channel 4

0~15

12:-12dBm

Read/
Write

0dBm(0) to -15(15)dBm
step=-1dBm

826-601 [FAXmini] [sipFAX] Availability of V34 Modulation Methodrelated Capacity

0~1

Read/
Write

0: Unavailable
1: Available

826-602 [FAXmini] [sipFAX] Enable/Disable Sending CNG when


auto-sending sipFAX

0~1

Read/
Write

0: Disabled
1: Enabled

826-603 [FAXmini] Time to Start Sending CNG Signal

0~255

30

Read/
Write

Time before sending first CNG Signal after end of dialing


(x100ms)

826-604 [FAXmini] T1 Timer Value when sending[sipFAX]

0~90

35

Read/
Write

Step=1 sec

826-605 [FAXmini] T2 Timer Value when sending/receiving [sipFAX]

0~10

Read/
Write

Step=1 sec

826-606 [FAXmini] T4 Timer Value when sending/receiving [sipFAX]

0~255

45

Read/
Write

0 to 255 (1 count: 100ms)

826-607 [FAXmini] [sipFAX]ECM Frame Size

0~1

Read/
Write

Frame consists of 8-bit/mm pixels.


0: 256 bytes
1: 64 bytes

826-608 [FAXmini] [sipFAX] DIS/DTC FIF Sending Byte Qty

0, 3~n

Read/
Write

DTC: Send Command to respond to DIS


0: No limit
3~: DIS,DTCFIF limited to 3~n bytes (DIS,DTC: Min3 bytes.
1& 2 are invalid.)

826-609 [FAXmini] T1 Timer Value when receiving [sipFAX]

1~90

39

Read/
Write

Step=1 sec

826-610 [FAXmini] [sipFAX]T.38 Image Data receiving Time-out

0~90

35

Read/
Write

*Max Waiting Time when receiving image data


Step=1 sec

826-611 [FAXmini] [sipFAX] Sending Speed Control Selection

0~1

Read/
Write

0: No limit
1: Send at modem speed

826-612 [FAXmini] [sipFAX]SDP:maxBitRate

0~1

Read/
Write

Select whether to reflect value limited to bandpass for DIS/DCS.


0: Not reflect
1: Reflect

826-613 [FAXmini] [sipFAX]T.38 Redundant-Packet Qty

0~7

Read/
Write

0: Redundant-Packet Qty 0
1: Redundant-Packet Qty 1
2: Redundant-Packet Qty 2
3: Redundant-Packet Qty 3
4: Redundant-Packet Qty 4
5: Redundant-Packet Qty 5
6: Redundant-Packet Qty 6
7: Redundant-Packet Qty 7

NVM Name

PSW Display

Setting Range

Default

826-536 [FAXmini] Send Level for DTMF I/F for Channel 2

0~15

826-537 [FAXmini] Send Level for DTMF I/F for Channel 3

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-419

6.3.41 NVM 826 Controller (FAXmini)

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-420

6.3.41 NVM 826 Controller (FAXmini)

Version 1.2

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Read/
Write

Setting Range

Default

826-614 [FAXmini] [sipFAX]T30 Signal Bit Inversion

0~2

0: Auto

826-615 [FAXmini] Send or Not Packet for Gaining Time

0~1

0: Not send until


Read/
image data is ready. Write

0: Not send until image data is ready.


1: Send Flag Packet for gaining time (ECM) and 0Fill Packet (NonECM) at specified intervals until image data is ready.

826-616 [FAXmini] CNG OFF Time (IPFax)

0~255

30:3000ms

Read/
Write

0 to 255(x100ms)

826-617 [FAXmini] CNG ON Time (IPFax)

0~255

50:500ms

Read/
Write

0 to 255(x10ms)

826-619 Select Commu. Result when receiving BYE (Receiver)

0~1

0: Treated as normal commu.

Read/
Write

(Receiver) Whether to stop communication as communication error


when BYE is reported in the phase of processing for finishing the
communication (final page is already received).
0: Treated as normal commu.
Treated as normal communication regardless of permission/prohibition of sending/receiving MCF/DCN.
1: Treated as commu. error.

826-620 Method of Selecting JBIG when sending IPFax

0~2

Read/
0: JBIG Validity
depends on capac- Write
ity of remote terminal.

0: JBIG Validity depends on capacity of remote terminal. (No judgment based on threshold)
1:Type1: Forced conversion to MH/MR/MMR
2 to 6: Encoding-Method-based-on-Threshold Conversion available
(Select from Type2 to Type6.)
When selecting non-JBIG:
Photo: MH
Others: MMR at ECM, MR at nonECM

826-708 [FAXmini] 20 PPS Break Time: Break Time in DP (20


PPS) dialing

0~255

31

Read/
Write

0 to 255 ( ms )

826-709 [FAXmini] 20 PPS Make Time: Make Time in DP (20 PPS)


dialing

0~255

15

Read/
Write

0 to 255 ( ms )

826-710 [FAXmini] 20 PPS Interpause Time: Interdigit Pause


(pause during dialing) in DP (20 PPS) dialing

0~255

52

Read/
Write

0 to 255 (x10ms)

826-711 [FAXmini] Send Time for DTMF I/F


Time to send DTMF

0~255

150

Read/
Write

826-712 [FAXmini] Pause Time for DTMF I/F

0~255

150

Read/
Write

Interdigit Pause Time for DTMF

826-713 [FAXmini]Interval Timer from the receiving of digital signal


to the sending of response signal

1~1000

450

Read/
Write

1 to 1000 (ms)

826-714 [FAXmini] Post-Dial Pause Time: Post Pause (after dialing) Time in DP dialing

0~255

10:100ms

Read/
Write

0 to 255 (x10ms)

826-715 [FAXmini] CNG ON Time

0~255

50:500ms

Read/
Write

0 to 255 (x10ms)

826-716 [FAXmini] CNG OFF Time

0~255

30:3000ms

Read/
Write

0 to 255 (x100ms)

Read/
Write

Description
0: Decide LSBorMSB from Auto Maker Code (Call-Connection
MSG).
1: LSB First
2: MSB First

Table 1 NVM 826 Controller (FAXmini)


ChainLink

NVM Name

PSW Display

Setting Range

826-717 [FAXmini] CNG Sending Frequency

Default

Read/
Write

Description

0:1100Hz

Read/
Write

0:1100Hz

826-718 [FAXmini] Time to Send CED

0~255

27:2700ms

Read/
Write

0 to 255 (x100ms)

826-719 [FAXmini] T3 Timer

0~255

100:10000ms

Read/
Write

0 to 255 (x100ms)

826-720 [FAXmini] Max Ringer Frequency

1~255

15:15.9ms

Read/
Write

1 to 255
1step=1.06ms

826-721 [FAXmini] Min Ringer Frequency

1~255

95:100.7ms

Read/
Write

1 to 255
1step=1.06ms

826-722 [FAXmini] Min Time to Judge Ringer ON

0~255

20:200ms

Read/
Write

0 to 255 (x10ms)

826-723 [FAXmini] Enable/Disable Continuous Incoming Ringers

0~1

0: Disabled

Read/
Write

0: Disabled
1: Enabled

826-724 [FAXmini] Continuous Ringer Arrivals Time

0~255

40:4000ms

Read/
Write

0 to 255 (x100ms)

826-725 [FAXmini] Min Time to Judge Ringer OFF

0~255

20:200ms

Read/
Write

0 to 255 (x10ms)

826-726 [FAXmini] Time to Fix Ringer OFF

0~255

40:4000ms

Read/
Write

0 to 255 (x100ms)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-421

6.3.41 NVM 826 Controller (FAXmini)

General

General
6.3.41 NVM 826 Controller (FAXmini)

2010/08
6-422

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.42 NVM 830 Controller


Table 1 NVM 830 Controller
ChainLink

NVM Name

PSW Display

Setting
Range

Default

Read/Write Description

830-086

Threshold to Split Mail for sending--B&W


binary

Mail Send Page Segmentation Threshold-B

0~999

Read/Write

0~999 pages
(0: No limit)

830-118

P2P Internet FAX Retry Qty

Internet FAX Neto Config Retry Count

0~5

Read/Write

0: Not retry
1-5 : retry qty

830-119

P2P Internet FAX Retry Interval (unit: min.)

Internet FAX Neto Config Retry Interval

0~60

Read/Write

0: Immediate retry
1-60: Interval (min.)

830-120

Print Mode when receiving Internet FAX

Internet FAX Print Mode

0~1

Read/Write

0: Auto sorting
1: Print as Internet FAX data

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-423

6.3.42 NVM 830 Controller

General

General
6.3.42 NVM 830 Controller

2010/08
6-424

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.43 NVM 840 Controller


Table 1 NVM 840 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

Scan ACS Display

0~1

0
[IBG/MN] 1

Read/Write

0 : Not displayed
1 : Displayed

840-041 Time to time-out ScanToPC Network Brows- SMB Browsing TimeOut Setting
ing

1~300

Read/Write

1~300 (sec.)

840-049 Remote Address Book: Condition for Name Use custom attribute for LDAP search filter
Search: Use of Custom LDAP Attribute-type

1~2

Read/Write

1 : ON
2 : OFF

NULL

Read/Write

Max 32 bytes including NULL-terminated character string


Case-sensitive. To make character string in this system data
valid requires [Use of Custom LDAP Attribute-type] to be ON.

0~1

Read/Write

0 : IQ preferred
1 : Speed preferred

1~2

Read/Write

1 : Speed preferred
2 : Profile preferred

840-171 Method of Attaching Single-page File to Mail

0~1

Read/Write

0: Multiple files per mail


1: One file per mail

840-187 Variable Flag for TIFF Head Direction Tag

0~1

Read/Write

0 : Fixed
1 : Variable
(Value 1 enables output of TIFF that can be displayed upright.)

840-190 Upright IIT Image function

0~1

0[MN] 1

Read/Write

0 : OFF
1 : ON

840-021 Display SCAN ACS Menu

840-104 Remote Address Book: Condition for Name Custom attribute for LDAP Search Filter
Search: Custom LDAP Attribute-type
840-122 Color Page Resolution Converting Process- S-FMT Scan To Internet FAX Contone
ing in Internet FAX-sending Scan Doc.
840-123 Monochrome Page Resolution Converting
Processing in Internet FAX-sending Scan
Doc.

S-FMT Scan To Internet FAX Binary

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-425

6.3.43 NVM 840 Controller

General

General
6.3.43 NVM 840 Controller

2010/08
6-426

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.44 NVM 848_849_850 Controller


Table 1 NVM 848_849_850 Controller
ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

848-006 AR106118 Action Mode

0~1

Read/Write

Switch processing according to low-brightness dot qty.


0 : Disable AR106118 Action Mode.
1 : Enable AR106118 Action Mode.

848-007 Brightness Threshold Detection Level


(AR106118 Action)

0~4

Read/Write

Brightness Threshold Detection Level for low-brightness dots


0 : Detection Level lower
1 : Detection Level a little lower
2 : Detection Level normal
3 : Detection Level a little higher
4 : Detection Level higher

848-008 High Compression PushScan IQ Adjustment

0~1

Read/Write

0 : BL5 Window Size reduced


1 : BL5 Window Size enlarged

848-009 Selene Import Image Output

0~1

Read/Write

0 : Debug Mode OFF


1 : Debug Mode ON (Output JPEG.)

848-010 Specify Binary Image Generation Logic for TwoColor OCR

0~1

Read/Write

0: Logic 1
1: Logic 2

848-011 Specify Two-Color IQ/Preferred Compression


Rate

0~2

Read/Write

0: IQ high/Compression Rate low


1: IQ medium/Compression Rate medium
2: IQ low/Compression Rate high

849-001 BcpLibrary Setting

0~1

Read/Write

0 : Invalid
1 : Valid

849-002 EdgeEnhance Setting

0~2

Read/Write

0 : Invalid
1 : Valid
2 : Conditionally valid

850-001 Presence of Connected EP-SV/EP Accessories

Connection existence of EP-SV & EP goods

0~1

Read/Write

0 : Not present
1 : Present

850-002 Tel Line Connected or Not

Connection existence of a telephone line

0~1

Read/Write

0 : Not connected
1 : Connected

850-003 Type of Sending EP Data (This data is also for


EP-DX.)

EP data dispatch type

0~2

Read/Write

0 : Inform EP-SV
1 : Inform EP-DX
2 : Inform both

850-004 Permit/Prohibit Display of Closing Time (This


data is also for EP-DX.)

a display at the time of a bundle.

0~1

Read/Write

0 : Prohibited
1 : Permitted

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-427

6.3.44 NVM 848_849_850 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-428

6.3.44 NVM 848_849_850 Controller

Version 1.2

Table 1 NVM 848_849_850 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

850-007 Accessory Type

Type of EP goods

0~12

Read/Write

0: None or Key Switch


1: COPYLYZER/DocuLyzer (Addition type)
2 : COPYLYZER (Subtraction type)/DocuLyzer (new
subtraction type)
3 : Dispenser 2
4 : Coin Kit 5/6N
5 : Both COPYLYZER/DocuLyzer NW & Dispenser 2
6 : Both COPYLYZER/DocuLyzer NW & Coin Kit 5
7 : Both Dispenser 2 & Coin Kit 5
10 : IC Card Gate 1.0/ IC Card Gate Pro 1.0
11 : Both IC Card Gate 1.0/ IC Card Gate Pro 1.0 &
Dispenser 2
12 : Both IC Card Gate 1.0/ IC Card Gate Pro 1.0 &
Coin Kit 5

850-009 Print Control function

Print Control function

0~1

Read/Write

0 : Operation Control disabled


1 : Operation Control enabled

850-010 Interrupt Ope. with Subtraction-type Connected

Interrupt op. when subtraction type connect

0~1

Read/Write

0 : Interrupt permitted
1 : Interrupt prohibited

850-011 Permit/Prohibit Notice of CRU Replacement

CRU Life Notice Enable in EP-SV

0~1

Read/Write

0: Prohibited, 1: Permitted

850-012 Permit/Prohibit Notice of CRU Warning

CRU Warning Notice Enable in EP-SV

0~1

Read/Write

0: Prohibited, 1: Permitted

850-014 EP Accessory (ICCG-H) Connection Monitoring


Timer Setting

ICCG-H WakeUp Retry Timer

0~9

Read/Write

0~9
0: Not retry WakeUp Command (Time-out after 10
sec.)
1~9: Wait for preset time (min.).

850-015 Scan/FAX/Internet FAX Control function

Accessory Control Enable in Scan & FAX

0~1

Read/Write

0: Ope.Control OFF, 1: Ope. Control ON

850-016 Operation when receiving Disable with Subtraction-type Accessory connected

Disable Control at Deduct Accessory

0~2

Read/Write

0 : Job cancelled
1 : Job suspended
2 : Cancelled or suspended depending on the status

850-017 Use of Card No. at Print Function Control

Use Card Number In Print Control

0~1

Read/Write

0: Card No. not used


1: Card No. used

0~1

Read/Write

0: Clear One-sheet Feed Mode to speed up.


1: One-sheet Feed Mode

15

Read/Write

10~300 (sec.)

850-018 Paper Feed Mode for Duplex Print with Old Sub- Paper Handling Mode In Dup With Old Dec
traction-type Accessory Connected
Accl
850-019 Timer to Clear Auto Clear Mode for Remaining
Job with Accessory Connected

Remaining Job Auto Cancel Mode Exit Timer 10~300

850-020 Lyzers (Accessorys) Control of Continuous Jobs Continuous JOB control of Lyzer (EP Accessory)

0~1

Read/Write

0 : Prohibited
1 : Permitted

850-021 FAX Send Billing Control

Fax Send Charging Control

0~1

Read/Write

0 : Not billed
1 : Billed

850-022 FAX Send Billing -Unit Price (Standard IQ)

Fax Send Charging Unit Price for Normal


Resolution

0~65535

Read/Write

0~65535

850-023 FAX Send Billing -Unit Price (High IQ)

Fax Send Charging Unit Price for High Reso- 0~65535


lution

Read/Write

0~65535

Read/Write

0: On the Accessory side


1: On the M/C side

850-027 Unit-Price Table used by New Type of Subtraction Control Function

0~1

Table 1 NVM 848_849_850 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

850-028 Timing for Sending CHARGE Command

0~1

Read/Write

0: Timing for starting paper feed


1: Timing for outputting paper

850-029 Obtain Accessory Software Version

0~1

0 [IBG/MN] 1

Read/Write

0: Obtain
1: Not obtain

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-429

6.3.44 NVM 848_849_850 Controller

General

General
6.3.44 NVM 848_849_850 Controller

2010/08
6-430

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.45 NVM 855, 856, 857, 858, 859 Controller


Table 1 NVM 855, 856, 857, 858, 859 Controller
ChainLink

NVM Name

Setting Range

Default

Read/Write Description

855-001 Copy : Black & White, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-002 Copy : Black & White, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-003 Copy : Black & White, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-004 Copy : Black & White, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-005 Copy : Black & White, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-006 Copy : Black & White, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-007 Copy : Black & White, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-008 Copy : Black & White, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-009 Copy : Black & White, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-010 Copy : Black & White, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-011 Copy : Black & White, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-012 Copy : Black & White, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-031 Copy : Two Colors, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-032 Copy : Two Colors, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-033 Copy : Two Colors, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-034 Copy : Two Colors, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-035 Copy : Two Colors, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-036 Copy : Two Colors, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-037 Copy : Two Colors, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-038 Copy : Two Colors, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-431

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-432

6.3.45 NVM 855, 856, 857, 858, 859 Controller

Version 1.2

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

855-039 Copy : Two Colors, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-040 Copy : Two Colors, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-041 Copy : Two Colors, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-042 Copy : Two Colors, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-061 Copy : Full Color, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-062 Copy : Full Color, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-063 Copy : Full Color, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-064 Copy : Full Color, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-065 Copy : Full Color, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-066 Copy : Full Color, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-067 Copy : Full Color, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-068 Copy : Full Color, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-069 Copy : Full Color, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-070 Copy : Full Color, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-071 Copy : Full Color, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-072 Copy : Full Color, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-101 Print : Black & White, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-102 Print : Black & White, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-103 Print : Black & White, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-104 Print : Black & White, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-105 Print : Black & White, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

Setting Range

Default

Read/Write Description

855-106 Print : Black & White, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-107 Print : Black & White, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-108 Print : Black & White, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-109 Print : Black & White, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-110 Print : Black & White, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-111 Print : Black & White, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-112 Print : Black & White, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-131 Print : Two Colors, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-132 Print : Two Colors, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-133 Print : Two Colors, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-134 Print : Two Colors, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-135 Print : Two Colors, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-136 Print : Two Colors, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-137 Print : Two Colors, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-138 Print : Two Colors, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-139 Print : Two Colors, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-140 Print : Two Colors, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-141 Print : Two Colors, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-142 Print : Two Colors, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-161 Print : Full Color, Small, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-162 Print : Full Color, Small, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PSW Display

2010/08
6-433

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-434

6.3.45 NVM 855, 856, 857, 858, 859 Controller

Version 1.2

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

855-163 Print : Full Color, Small, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-164 Print : Full Color, Small, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-165 Print : Full Color, Small, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-166 Print : Full Color, Small, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-167 Print : Full Color, Large, 1st Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-168 Print : Full Color, Large, 1st Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-169 Print : Full Color, Large, 1st Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-170 Print : Full Color, Large, 2nd Side, Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-171 Print : Full Color, Large, 2nd Side, Non-Plain Paper

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

855-172 Print : Full Color, Large, 2nd Side, MSI Feed

0~9999999

Read/Write

0: Not set
1~9999999: Unit Price

856-001 Copy : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-002 Copy : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-003 Copy : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-004 Copy : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-005 Copy : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-006 Copy : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-007 Copy : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-008 Copy : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-009 Copy : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-010 Copy : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-011 Copy : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-012 Copy : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-031 Copy : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-032 Copy : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-033 Copy : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-034 Copy : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-035 Copy : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-036 Copy : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-037 Copy : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-038 Copy : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-039 Copy : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

856-040 Copy : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-041 Copy : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-042 Copy : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-061 Copy : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-062 Copy : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-063 Copy : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-064 Copy : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-065 Copy : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-066 Copy : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-067 Copy : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-068 Copy : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-069 Copy : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-070 Copy : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-071 Copy : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-072 Copy : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-101 Print : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-102 Print : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-103 Print : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-104 Print : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-105 Print : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-106 Print : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-107 Print : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-108 Print : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-109 Print : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-110 Print : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-111 Print : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-112 Print : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-131 Print : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-132 Print : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-133 Print : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-134 Print : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-135 Print : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-136 Print : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-137 Print : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-138 Print : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-139 Print : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-140 Print : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-141 Print : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-435

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-436

6.3.45 NVM 855, 856, 857, 858, 859 Controller

Version 1.2

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

856-142 Print : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-161 Print : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-162 Print : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-163 Print : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-164 Print : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-165 Print : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-166 Print : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-167 Print : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-168 Print : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-169 Print : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

856-170 Print : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-171 Print : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

856-172 Print : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-001 Copy : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-002 Copy : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-003 Copy : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-004 Copy : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-005 Copy : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-006 Copy : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-007 Copy : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-008 Copy : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-009 Copy : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-010 Copy : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-011 Copy : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-012 Copy : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-031 Copy : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-032 Copy : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-033 Copy : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-034 Copy : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-035 Copy : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-036 Copy : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-037 Copy : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-038 Copy : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-039 Copy : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-040 Copy : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-041 Copy : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-042 Copy : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-061 Copy : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-062 Copy : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

857-063 Copy : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-064 Copy : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-065 Copy : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-066 Copy : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-067 Copy : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-068 Copy : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-069 Copy : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-070 Copy : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-071 Copy : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-072 Copy : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-101 Print : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-102 Print : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-103 Print : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-104 Print : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-105 Print : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-106 Print : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-107 Print : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-108 Print : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-109 Print : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-110 Print : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-111 Print : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-112 Print : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-131 Print : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-132 Print : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-133 Print : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-134 Print : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-135 Print : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-136 Print : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-137 Print : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-138 Print : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-139 Print : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-140 Print : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-141 Print : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-142 Print : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-161 Print : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-162 Print : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-163 Print : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-164 Print : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-437

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-438

6.3.45 NVM 855, 856, 857, 858, 859 Controller

Version 1.2

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

857-165 Print : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-166 Print : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-167 Print : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-168 Print : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-169 Print : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

857-170 Print : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-171 Print : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

857-172 Print : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-001 Copy : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-002 Copy : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-003 Copy : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-004 Copy : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-005 Copy : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-006 Copy : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-007 Copy : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-008 Copy : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-009 Copy : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-010 Copy : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-011 Copy : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-012 Copy : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-031 Copy : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-032 Copy : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-033 Copy : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-034 Copy : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-035 Copy : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-036 Copy : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-037 Copy : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-038 Copy : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-039 Copy : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-040 Copy : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-041 Copy : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-042 Copy : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-061 Copy : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-062 Copy : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-063 Copy : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-064 Copy : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-065 Copy : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-066 Copy : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-067 Copy : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

858-068 Copy : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-069 Copy : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-070 Copy : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-071 Copy : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-072 Copy : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-101 Print : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-102 Print : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-103 Print : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-104 Print : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-105 Print : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-106 Print : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-107 Print : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-108 Print : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-109 Print : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-110 Print : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-111 Print : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-112 Print : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-131 Print : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-132 Print : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-133 Print : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-134 Print : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-135 Print : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-136 Print : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-137 Print : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-138 Print : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-139 Print : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-140 Print : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-141 Print : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-142 Print : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-161 Print : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-162 Print : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-163 Print : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-164 Print : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-165 Print : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-166 Print : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

858-167 Print : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-168 Print : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-169 Print : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-439

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-440

6.3.45 NVM 855, 856, 857, 858, 859 Controller

Version 1.2

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

858-170 Print : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-171 Print : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read/Write

0~4294967295: Total Value

858-172 Print : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read/Write

0~4294967295: Total Value

859-001 Copy : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-002 Copy : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-003 Copy : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-004 Copy : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-005 Copy : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-006 Copy : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-007 Copy : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-008 Copy : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-009 Copy : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-010 Copy : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-011 Copy : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-012 Copy : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-031 Copy : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-032 Copy : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-033 Copy : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-034 Copy : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-035 Copy : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-036 Copy : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-037 Copy : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-038 Copy : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-039 Copy : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-040 Copy : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-041 Copy : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-042 Copy : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-061 Copy : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-062 Copy : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-063 Copy : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-064 Copy : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-065 Copy : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-066 Copy : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-067 Copy : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-068 Copy : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-069 Copy : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-070 Copy : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-071 Copy : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-072 Copy : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

Table 1 NVM 855, 856, 857, 858, 859 Controller


ChainLink

NVM Name

PSW Display

Setting Range

Default

Read/Write Description

859-101 Print : Black & White, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-102 Print : Black & White, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-103 Print : Black & White, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-104 Print : Black & White, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-105 Print : Black & White, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-106 Print : Black & White, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-107 Print : Black & White, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-108 Print : Black & White, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-109 Print : Black & White, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-110 Print : Black & White, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-111 Print : Black & White, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-112 Print : Black & White, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-131 Print : Two Colors, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-132 Print : Two Colors, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-133 Print : Two Colors, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-134 Print : Two Colors, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-135 Print : Two Colors, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-136 Print : Two Colors, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-137 Print : Two Colors, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-138 Print : Two Colors, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-139 Print : Two Colors, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-140 Print : Two Colors, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-141 Print : Two Colors, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-142 Print : Two Colors, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-161 Print : Full Color, Small, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-162 Print : Full Color, Small, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-163 Print : Full Color, Small, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-164 Print : Full Color, Small, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-165 Print : Full Color, Small, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-166 Print : Full Color, Small, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-167 Print : Full Color, Large, 1st Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-168 Print : Full Color, Large, 1st Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-169 Print : Full Color, Large, 1st Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

859-170 Print : Full Color, Large, 2nd Side, Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-171 Print : Full Color, Large, 2nd Side, Non-Plain Paper

0~4294967295

Read

0~4294967295: Total Value

859-172 Print : Full Color, Large, 2nd Side, MSI Feed

0~4294967295

Read

0~4294967295: Total Value

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-441

6.3.45 NVM 855, 856, 857, 858, 859 Controller

General

General
6.3.45 NVM 855, 856, 857, 858, 859 Controller

2010/08
6-442

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.3.46 NVM 860,870,880,900,910,920 Controller


Table 1 NVM 860,870,880,900,910,920 Controller
ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

Description

860-001 Machine Tel No.

Read/
Write

A max-38-byte character string (Character Code in Controller: S-JIS)

860-002 EP-Front2 Tel No.

Read/
Write

A max-38-byte character string (Character Code in Controller: S-JIS)

860-003 Installation Staff No.

Read/
Write

5-byte character string (Character Code in Controller: SJIS)

860-004 1Way/2Way Setting

1 : 1Way

Read/
Write

0 : 2Way
1 : 1Way

860-005 EP-DX ID

Read/
Write

A max-10-byte character string (Character Code in Controller: S-JIS)

860-006 Installation Date (year)

0~99

0xFF

Read/
Write

0 to 99

860-007 Installation Date (month)

1~12

0xFF

Read/
Write

1 to 12

860-008 Installation Date (day)

1~31

0xFF

Read/
Write

1 to 31

860-010 Remote Maintenance Function Setting

0~1

1: Permitted
[NTT Version] 0: Prohibited

Read/
Write

0 : Prohibited
1 : Permitted

860-011 Remote Center Call Function OFF/ON

0~1

Read/
Write

0 : OFF
1 : ON

0~1

Read/
Write

0 : OFF
1 : ON

0~31

Read/
Write

0 to 31 (0: The closing processing is not done.)

860-015 Billing Closing Time (oclock)

0x15

Read/
Write

00h to 23h (00 oclock to 23 oclock) (BCD expression)

860-016 Billing Closing Time (min.)

0x00

Read/
Write

00 to 59 (00 min. to 59 min.) (BCD)

Read/
Write

0 to 31

860-018 Billing Notice Time (oclock)

15

Read/
Write

00 oclock to 23 oclock (BCD expression)

860-019 Billing Notice Time (min.)

30

Read/
Write

00 min. to 59 min. (BCD expression)

860-020 Check/Repair Request function OFF/ON

0 : OFF

Read/
Write

0 : OFF
1 : ON

860-021 On-the-hour Report Qty

Read/
Write

0 to 0xFF

860-012 Alert Sending Function ON/OFF

Alert Send Function Enable

860-014 Billing Closing Date

860-017 Billing Notice Date

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

0~31

2010/08
6-443

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-444

6.3.46 NVM 860,870,880,900,910,920 Controller

Version 1.2

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

Description

860-022 Auto Notice Time (oclock)

0~23

0xfFF

Read/
Write

[0 to 23]

860-023 Auto Notice Time (min.)

0~59

0xfFF

Read/
Write

[0 to 59]

860-024 Regular-Polling Notice Interval

0~3

0 : No notice

Read/
Write

0 : No notice
1 : Every day
2 : Every week
3 : Every month

860-026 Qty-of-Sheets-Used Notice Interval

0~3

0 : No notice

Read/
Write

0 : No notice
1 : Every day
2 : Every week
3 : Every month

31

Read/
Write

0x01 to 0x31 (BCD expression)

Read/
Write

0 to 6 Qty of days since Sunday

0~0xFFFFFFF 0
F

Read/
Write

860-050 EP-DX to M/C Communication Mode

0~1

0 : G3

Read/
Write

0 : G3
1 : G4

860-051 M/C to EP-Front2 Communication Mode

0~1

0 : G3

Read/
Write

0 : G3
1 : G4

860-111 Counter-by-function Notice Setting

0~1

Read/
Write

0 : Prohibited
1 : Permitted

870-001 Pre Power Off Mode (PSW to Diag)

Normal

Read/
Write

[Normal, Diag] (auto setting)

870-010 XERO : CRU #1 Reduced-Membrane: Current XERO : CRU #1 PR Wear previous value 0~99999999
Value

Read

870-011 XERO : CRU #2 Reduced-Membrane: Current XERO : CRU #2 PR Wear previous value 0~99999999
Value

Read

870-012 XERO : CRU #3 Reduced-Membrane: Current XERO : CRU #3 PR Wear previous value 0~99999999
Value

Read

870-013 XERO : CRU #4 Reduced-Membrane: Current XERO : CRU #4 PR Wear previous value 0~99999999
Value

Read

870-014 XERO : #1CRU WARNING Current Value

860-027 Auto Notice Date (date)


860-028 Auto Notice Day (day of week)
860-032 CRU Replacement Qty

0~6
CRU Exchange Frequency

Read

870-015 XERO : #1DRUM Total CYCLE Current Value XERO : #1DRUM Total CYCLE previous
value

XERO : #1CRU WARNING previous value 0~99999999


0~99999999

Read

870-016 XERO : #2DRUM Total CYCLE Current Value XERO : #2DRUM Total CYCLE previous
value

0~99999999

Read

870-017 XERO : #3DRUM Total CYCLE Current Value XERO : #3DRUM Total CYCLE previous
value

0~99999999

Read

870-018 XERO : #4DRUM Total CYCLE Current Value XERO : #4DRUM Total CYCLE previous
value

0~99999999

Read

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

PSW Display

Setting Range Default

Read/
Write

870-019 XERO : #1DRUM DC CYCLE Current Value

XERO : #1DRUM DC CYCLE previous


value

0~99999999

Read

870-020 XERO : #2DRUM DC CYCLE Current Value

XERO : #2DRUM DC CYCLE previous


value

0~99999999

Read

870-021 XERO : #3DRUM DC CYCLE Current Value

XERO : #3DRUM DC CYCLE previous


value

0~99999999

Read

870-022 XERO : #4DRUM DC CYCLE Current Value

XERO : #4DRUM DC CYCLE previous


value

0~99999999

Read

870-023 XERO : #1DRUM AC CYCLE Current Value

XERO : #1DRUM AC CYCLE previous


value

0~99999999

Read

870-024 XERO : #2DRUM AC CYCLE Current Value

XERO : #2DRUM AC CYCLE previous


value

0~99999999

Read

870-025 XERO : #3DRUM AC CYCLE Current Value

XERO : #3DRUM AC CYCLE previous


value

0~99999999

Read

870-026 XERO : #4DRUM AC CYCLE Current Value

XERO : #4DRUM AC CYCLE previous


value

0~99999999

Read

870-027 Xfer : IBT Belt(IMPS)

Xfer : IBT Belt(IMPS) previous value

0~99999999

Read

870-028 Xfer : IBT Belt(CYCLE)

Xfer : IBT Belt(CYCLE) previous value

0~99999999

Read

870-029 Xfer : 1st BTR

Xfer : 1st BTR previous value

0~99999999

Read

870-030 Xfer : Back Up Roll

Xfer : Back Up Roll previous value

0~99999999

Read

NVM Name

870-031 Xfer : 2nd BTR Unit

Xfer : 2nd BTR Unit previous value

0~99999999

Read

870-032 Xfer : Bearing BTR

Xfer : Bearing BTR previous value

0~99999999

Read

870-033 Xfer : Trim on Inside of Transfer Module

Xfer : Trim within Transfer Module previous value

0~99999999

Read

870-034 Xfer : Belt Cleaner Blade

Xfer : Belt Cleaner Blade previous value

0~99999999

Read

870-035 Xfer : Belt Cleaner Film Seal

Xfer : Belt Cleaner Film Seal previous


value

0~99999999

Read

870-036 PH : 1Tray Feed Qty

PH : 1Tray NMBR of Feeds previous value 0~99999999

Read

870-037 PH : MSI Feed Qty

PH : MSI NMBR of Feeds previous value

0~99999999

Read

870-038 PH : 3TM 2Tray Feed Qty

PH : 3TM 2Tray NMBR of Feeds previous 0~99999999


value

Read

870-039 PH : 3TM 3Tray Feed Qty

PH : 3TM 3Tray NMBR of Feeds previous 0~99999999


value

Read

870-040 PH : 3TM 4Tray Feed Qty

PH : 3TM 4Tray NMBR of Feeds previous 0~99999999


value

Read

870-041 PH : 1TM 2Tray Feed Qty

PH : 1TM 2Tray NMBR of Feeds previous 0~99999999


value

Read

870-042 PH : TTM 2Tray Feed Qty

PH : TTM 2Tray NMBR of Feeds previous 0~99999999


value

Read

870-043 PH : TTM 3Tray Feed Qty

PH : TTM 3Tray NMBR of Feeds previous 0~99999999


value

Read

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-445

Description

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-446

6.3.46 NVM 860,870,880,900,910,920 Controller

Version 1.2

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

870-044 PH : TTM 4Tray Feed Qty

PSW Display

Setting Range Default

Read/
Write

Description

PH : TTM 4Tray NMBR of Feeds previous 0~99999999


value

Read

870-045 Fuser, NOHAD: PV (CV) Counter for Checking PV(CV) Counter for FILTER Life previous 0~99999999
Life of Filter for ROS dirt for Replacement
value

Read

870-200 Input Tray Setting

UI Diag Parameters Input Tray

0~9

Read/
Write

0 : Auto
1 : Tray 1
2 : Tray 2
3 : Tray 3
4 : Tray 4
5 : Tray 5
6 : SMH
7 : Tray 6 (HCF)
8 : Tray 7 (HCF)
9 : Interposer

870-202 Specified-Print-Qty (Output Qty) Setting

UI Diag Parameters Total Sets In Job

1~999

Read/
Write

1~999 prints

870-203 Simplex Output/Duplex Output Setting

UI Diag Parameters Paper Plex

0~2

Read/
Write

0 : Simplex
1 : Duplex (head to head)
2 : Duplex (head to toe)

870-204 Paper Type Setting

UI Diag Parameters Media Type

0~79

Read/
Write

0: Plain paper, 1: Recycled paper, 2: Quality paper, 3:


Thin paper, 4: Thick paper 1, 5: Thick paper 2, 6: Thick
1 Side 2, 7: Thick 2 Side 2, 8: Super thick, 9: Super thick
Side 2, 10: OHP, 11: Tack paper, 12: Label paper, 1331: Plain A to S, 32: Thick 1A, 33: Thick 1B, 34: Thick
1S, 35: Thick 1 (side 2)A, 36: Thick 1 (Side 2) B, 37:
Thick 1 (Side 2) S, 38: Thick 2A, 39: Thick 2B, 40: Thick
2S, 41: Thick 2 (Side 2) A, 42: Thick 2 (side 2) B, 43:
Thick 2 (Side 2) S, 44: Thick 1C, 45: Thick 1C (Side 2),
46: Thick 2C, 47: Thick 2C (Side 2), 48: Thick 2D, 49:
Thick 2D (Side 2), 50: Coated paper 1, 51: Coated 1
(Side 2), 52: Coated 2, 53: Coated 2 (Side 2), 54:
Coated 1 Special (exclusive glossy paper), 55-59: Userdefined 1 to 5, 60: Tracing paper, 61: Reused paper, 62:
Tab paper Thick 1, 63: Tab Thick 2, 64: Label paper 1,
65: Label 2, 66: Punched paper, 67: Plain S1, 68: Plain
S2, 69: Recycled paper (Recycled A), 70: Recycled
(Recycled B), 71: Thick 1S1, 72: Thick 1S2, 73: Thick
2E, 74: Thick 2S1, 75: Thick 2S2, 76: Tab paper 1, 77:
Tab 2, 78: Coated paper 1A, 79: Coated 1B

870-205 Color Mode Setting

UI Diag Parameters Color Mode

0~3

[Color] 0
[BW] 3

Read/
Write

0 : 4 colors
1 : 3 colors
2 : mono-color
3 : black & white

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

Read/
Write

PSW Display

Setting Range Default

870-206 Single Color Setting

UI Diag Parameters Single Color

0~6

Read/
Write

0 : Black
1 : Yellow
2 : Magenda
3 : Cyan
4 : Red
5 : Green
6 : Blue

870-207 Screen Setting

UI Diag Parameters Screen

0~12

11

Read/
Write

0 : Text
1 : Photo
2 : Binary ED
3 : 24ED
4 : 300DACS
5 : 600
6 : 300
7 : 200C
8 : 200R
9 : 150
10 : FINE
11 : 106 lines
12 : GrayFont (1200)

870-208 LUT Setting

UI Diag Parameters LUT

0~3

Read/
Write

0 : All Off
1 : IOT On
2 : Ctrack On
3 : IOT &Ctrack On

870-209 Density Setting

UI Diag Parameters Coveragein

0~100

Read/
Write

0~100%

870-210 Resolution Setting

UI Diag Parameters Resolution

0~4

Read/
Write

0 : 1200X1200
1 : 1200X600
2 : 600X600
3 : 300X300
4 : Unused

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-447

Description

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-448

6.3.46 NVM 860,870,880,900,910,920 Controller

Version 1.2

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

870-211 Paper Size (Standard) Setting

PSW Display

Setting Range Default

UI Diag Parameters Media Size

0~50

5 : A4LEF

879-001 Qty of Occurrences of DMA FIFO READ END


ERROR in ASIC
900Tag 1V~Tag 999V
001~999

Tag 1V~Tag 999V

Read/
Write

Description

Read/
Write

0: A6SEF, 1: A6LEF, 2: A5SEF, 3: A5LEF, 4: A4SEF, 5:


A4LEF, 6: A3SEF, 7: B6SEF, 8: B6LEF, 9: B5SEF, 10:
B5LEF, 11: B4SEF, 12: 5.5x8.5 (Statement) SEF, 13:
5.5x8.5 (Statement) LEF, 14: 7.25x10.5 (Executive)
SEF, 15: 7.25x10.5 (Executive) LEF, 16: 8x10SEF, 17:
8x10LEF, 18: LetterSEF, 19: LetterLEF, 20: 8.46x12.4
(Spanish) SEF, 21: 8.5x13 (Legal13) SEF, 22: 8.5x14
(Legal14) SEF, 23: 11x15SEF, 24: 11x17 (Ledger) SEF,
25: A4CoverLEF, 26: 9x11 (LetterCover) LEF, 27:
12.0x18.0SEF, 28: 12.6x17.7 (SRA3) SEF, 29:
12.6x19.2SEF, 30: 13x18SEF, 31: 13x19SEF, 32: 16 K
(TFX) SEF, 33: 16K (TFX) LEF, 34: 8K (TFX) SEF, 35:
16K (GCO) SEF, 36: 16K (GCO) LEF, 37: 8K (GCO)
SEF, 38: Postcard SEF, 39: Postcard LEF, 40: Double
Postal Card SEF, 41: Postcard (4x6) SEF, 42: Postcard
(4x6) LEF, 43: Postcard (5x7) SEF, 44: Envelope (Standard No. 3) SEF, 45: Envelope (Standard No.3) LEF,
46: Com10LEF, 47: MonarchLEF, 48: DL LEF, 49:
Envelope (Non-standard No. 20) SEF, 50: Envelope
(Non-standard No.6) LEF

Read/
Write

(For analysis of the trouble that no Ethernet communication can be conducted)

0~1

Read/
Write

Tag Info 1V ~999V


0 : OFF
1 : ON

920-001 WEP Installation Status

0~2

0: Not installed

Read/
Write

0 : Not installed
1 : Being installed/removed
2 : Already installed

920-002 WEP Installation Date & Time

0~1

Read/
Write

0 : Not installed
from 1 on: Installation Date & Time (Total seconds accumulated since 1970)

920-003 Destination Address

under adj.

Read/
Write

64-character string+NULL termination

920-004 Destination Path

under adj.

Read/
Write

64-character string+NULL termination

920-005 EPA Port No.

1~65535

443

Read/
Write

1 to 65535

920-006 EPA HTTPS Proxy Port No.

1~65535

8080

Read/
Write

1 to 65535

920-007 Destination Type

0~1

0: Edge Server

Read/
Write

0 : Edge Server
1 : EPA Server

NULL

Read/
Write

12-character string+NULL termination

920-008 WEP Installation Staff

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

Description

920-009 Regular-Polling Cycle

0~56

0 : No regular polling

Read/
Write

0 : No regular polling
1 to 31 : one/month
40 : one/day (every day)
50 : one/week (Sun.)
51 : one/week (Mon.)
52 : one/week (Tues.)
53 : one/week (Wed.)
54 : one/week (Thurs.)
55 : one/week (Fri.)
56 : one/week (Sat.)

920-010 Regular Polling Time (oclock)

0~23

Read/
Write

0 to 23

920-011 Regular Polling Time (min.)

0~59

Read/
Write

0 to 59

920-012 Cycle of Regular Notices of Current-Billing

0: No regular notice

Read/
Write

the same as Regular-Polling Cycle info (920-009)

920-013 Cycle of Regular Notices of Diag Data

0: No regular notice

Read/
Write

the same as Regular-Polling Cycle info (920-009)

920-014 Billing Setting Closing Date (day)

0~31

0: Operation prohibited

Read/
Write

0 : Operation prohibited
1 to 31 (day)

920-015 Billing Setting Closing Time (oclock)

0~23

Read/
Write

0 to 23 (oclock)

920-016 Billing Setting Closing Time (min.)

0~59

Read/
Write

0 to 59 (min.)

920-017 Closed Billing Notice Date (day)

0~31

0: Operation prohibited

Read/
Write

0: Operation prohibited
1 to 31 (day)

920-018 Closed Billing Notice Date (oclock)

0~23

Read/
Write

0 to 23 (oclock)

920-019 Closed Billing Notice Date (min.)

0~59

Read/
Write

0 to 59 (min.)

920-020 CRU-Replaced Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-021 CRU NearEmpty Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-022 CRU NearFull Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-023 ERU NearEmpty Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-024 Alert Sending Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-025 Diagnosis Request (customer) Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-449

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General
6.3.46 NVM 860,870,880,900,910,920 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-450

Version 1.2

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

Description

920-026 Diagnosis Request (CE) Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-027 Repair Request (KOC) Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-028 Qty of Receivable Requests

1~1

Read/
Write

1 (DMP2007-2a: fixed value)

920-029 Receivable Request Size (byte)

0~4294967295 under adj.

Read/
Write

0~4294967295

920-030 Highest Alert Level of Sent Alerts

0~6

Read/
Write

0~6

920-031 Short-Cycled-Retry Qty

0~255

Read/
Write

0~255

920-032 Short-Cycled Retry Interval (sec.)

0~255

45

Read/
Write

0~255 (sec.)

920-033 Long-Cycled-Retry Qty

0~255

45

Read/
Write

0~255

920-034 Long-Cycled-Retry Interval (min.)

0~255

30

Read/
Write

0~255 (min.)

NULL

Read/
Write

max 256 bytes including NULL termination.

920-035 Proxy Server Name


920-036 Proxy Server Port No.

1~65535

8080

Read/
Write

1~65535

920-037 Proxy: Basic Authentication Setting

0~1

Read/
Write

0 : Disabled (Proxy Auth. not used)


1 : Enabled (Proxy Auth. used)

920-038 Proxy: Basic Certified User Name

NULL

Read/
Write

Max 32 bytes including NULL-terminated character


string. One-byte alphanumerics (A-Z, a-z, 0-9) and onebyte hyphen (-) are only available. Chinese characters,
Japanese hiraganas, katakanas, symbols, etc. are not
available.

920-039 Proxy: Basic Certified Password

NULL

Read/
Write

Max 32 bytes including NULL-terminated character


string. One-byte alphanumerics (A-Z, a-z, 0-9) and onebyte hyphen (-) are only available. Chinese characters,
Japanese hiraganas, katakanas, symbols, etc. are not
available.

920-040 Time to Monitor Doc Jam Left Uncleared

0~255

Read/
Write

0 :Function disabled
10~255( min.)

920-041 Time to Monitor Paper Jam Left Uncleared

0~255

Read/
Write

0 :Function disabled
10~255 (min.)

920-042 Time to Monitor Interlock-Open Left Unresolved

0~255

Read/
Write

0 :Function disabled
10~255 (min.)

920-043 Time to Monitor Off-line Left Unresolved

0~255

Read/
Write

0 :Function disabled
10~255 (min.)

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

Description

920-044 Operation Status Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-045 Operation Status Notice Date & Time (day)

1~31

Read/
Write

1 to 31 (day)

920-046 Operation Status Notice Date & Time (oclock)

0~23

12

Read/
Write

0 to 23 (oclock)

920-047 Operation Status Notice Date & Time (min.)

0~59

30

Read/
Write

0 to 59 (min.)

920-048 Display Scheduled Date for Consumable Delivery

0~1

0: Not displayed

Read/
Write

0 :Not displayed
1 : Displayed

920-049 Address of Server for Product

Read

bbedge2-ex.fujixerox.co.jp

920-050 Path to Server for Product

Read

/IDSPEdge/services/SSMI

920-051 Address of Test (Demo) Server

Read

bbedge2-demo.fujixerox.co.jp

920-052 Path to Test (Demo) Server

Read

/IDSPEdge/services/SSMI

920-053 Software Update (KO) Flag

0~1

Read/
Write

0 : Invalid
1 : Valid

920-054 Software Update (CE) Flag

0~1

Read/
Write

0 : Invalid
1 : Valid

920-055 EPA HTTP Proxy Port No.

0~65535

8081

Read/
Write

0 to 65535

920-056 ERU-Replaced Notice Setting

0~1

0: Not notice

Read/
Write

0 : Not notice
1 : Notice

920-057 Attach User-Agent Header at file download

0~1

1: Attach

Read/
Write

0: Not attach
1: Attach

920-058 Switch for Use of Same Proxy Setting

0~1

Read/
Write

0 : Disabled (on a protocol basis)


1 : Enabled (All protocols share HTTPS setting.)

NULL

Read/
Write

Max 256 bytes including NULL termination

920-059 HTTP Proxy Server Address


920-060 HTTP Proxy Server Port No.

1~65535

8080

Read/
Write

1 to 65535

920-061 HTTP Proxy: Basic Authentication Setting

0~1

Read/
Write

0 : Disabled (HTTP Proxy Auth. not used)


1 : Enabled (HTTP Proxy Auth. used)

920-062 HTTP Proxy: Basic Certified User Name

NULL

Read/
Write

Max 32 bytes including NULL-terminated character


string. One-byte alphanumerics (A-Z, a-z, 0-9) and onebyte hyphen (-) are only available. Chinese characters,
Japanese hiraganas, katakanas, symbols, etc. are not
available.

920-063 HTTP Proxy: Basic Certified Password

NULL

Read/
Write

Max 32 bytes including NULL-terminated character


string. One-byte alphanumerics (A-Z, a-z, 0-9) and onebyte hyphen (-) are only available. Chinese characters,
Japanese hiraganas, katakanas, symbols, etc. are not
available.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-451

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General
6.3.46 NVM 860,870,880,900,910,920 Controller

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-452

Version 1.2

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

920-501 A Single Alert Setting No.1 Chain No.

0~999

Read/
Write

920-502 A Single Alert Setting No.1 Link No.

0~999

Read/
Write

920-503 A Single Alert Setting No.2 Chain No.

0~999

Read/
Write

920-504 A Single Alert Setting No.2 Link No.

0~999

Read/
Write

920-505 A Single Alert Setting No.3 Chain No.

0~999

Read/
Write

920-506 A Single Alert Setting No.3 Link No.

0~999

Read/
Write

920-507 A Single Alert Setting No.4 Chain No.

0~999

Read/
Write

920-508 A Single Alert Setting No.4 Link No.

0~999

Read/
Write

920-509 A Single Alert Setting No.5 Chain No.

0~999

Read/
Write

920-510 A Single Alert Setting No.5 Link No.

0~999

Read/
Write

920-511 A Single Alert Setting No.6 Chain No.

0~999

Read/
Write

920-512 A Single Alert Setting No.6 Link No.

0~999

Read/
Write

920-513 A Single Alert Setting No.7 Chain No.

0~999

Read/
Write

920-514 A Single Alert Setting No.7 Link No.

0~999

Read/
Write

920-515 A Single Alert Setting No.8 Chain No.

0~999

Read/
Write

920-516 A Single Alert Setting No.8 Link No.

0~999

Read/
Write

920-517 A Single Alert Setting No.9 Chain No.

0~999

Read/
Write

920-518 A Single Alert Setting No.9 Link No.

0~999

Read/
Write

920-519 A Single Alert Setting No.10 Chain No.

0~999

Read/
Write

920-520 A Single Alert Setting No.10 Link No.

0~999

Read/
Write

920-521 A Single Alert Setting No.11 Chain No.

0~999

Read/
Write

Description

Table 1 NVM 860,870,880,900,910,920 Controller


ChainLink

NVM Name

PSW Display

Setting Range Default

Read/
Write

920-522 A Single Alert Setting No.11 Link No.

0~999

Read/
Write

920-523 A Single Alert Setting No.12 Chain No.

0~999

Read/
Write

920-524 A Single Alert Setting No.12 Link No.

0~999

Read/
Write

920-525 A Single Alert Setting No.13 Chain No.

0~999

Read/
Write

920-526 A Single Alert Setting No.13 Link No.

0~999

Read/
Write

920-527 A Single Alert Setting No.14 Chain No.

0~999

Read/
Write

920-528 A Single Alert Setting No.14 Link No.

0~999

Read/
Write

920-529 A Single Alert Setting No.15 Chain No.

0~999

Read/
Write

920-530 A Single Alert Setting No.15 Link No.

0~999

Read/
Write

920-531 A Single Alert Setting No.16 Chain No.

0~999

Read/
Write

920-532 A Single Alert Setting No.16 Link No.

0~999

Read/
Write

920-533 A Single Alert Setting No.17 Chain No.

0~999

Read/
Write

920-534 A Single Alert Setting No.17 Link No.

0~999

Read/
Write

920-535 A Single Alert Setting No.18 Chain No.

0~999

Read/
Write

920-536 A Single Alert Setting No.18 Link No.

0~999

Read/
Write

920-537 A Single Alert Setting No.19 Chain No.

0~999

Read/
Write

920-538 A Single Alert Setting No.19 Link No.

0~999

Read/
Write

920-539 A Single Alert Setting No.20 Chain No.

0~999

Read/
Write

920-540 A Single Alert Setting No.20 Link No.

0~999

Read/
Write

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-453

Description

6.3.46 NVM 860,870,880,900,910,920 Controller

General

General
6.3.46 NVM 860,870,880,900,910,920 Controller

2010/08
6-454

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.4.1.1 UI Diagnostic Mode Structure

IISS-Extension

Input Device

Sys-SYSTEM

[UI Screen]

Sys-USER

The "Maintenance / Diagnostics" screen structure is as follows.

Fault Counter

The UI Diag consists of the "Maintenance / Diagnostics" screen.

10. IO Check
Enter the CE Mode and select [Maintenance / Diagnostics]. The following buttons from 1 to 15 are
displayed. However, the items "11. Sub System" to "15. Back Up Files / Restore Files" are displayed on
the second page.
1.

3.
4.

ADF Independent Operation

EP Service Parameters

Fax Diagnostics

Check EP Connection

Hard Disk Failure Prediction Test

Delete EP Certificate

Blank Page Threshold Value

EP Registration / Cancel Registration

Machine ID / Billing Data

NVM Read / Write

HFSI Counter

Registration

7.

12. Adjustment / Others

Software Options

6.

Analog Monitor

11. Sub System

5.

Component Control

EP Service

2.

13. Faults

Tray 5 Guide Adjustment

Jam Counter

Registration Control Setup Cycle

Failure Counter

Regi Measuring Cycle

Shutdown History

System Registration Adjustment

Registration Control Sensor Check Cycle

14. Back Up Files / Restore Files

Back Up Files

Initialize Hard Disk

Restore Backed Up Files

Delete Backed Up Files

Partition A

Print Test Pattern

15. Delete All Certificates/Initialize Settings

MAX Setup

Procon On / Off Print

Adjust Toner Density

Default Developer ATC Setup

IIT Calibration

2nd Transfer Voltage Offset Adjustment

ATC Sensor Setup

TRC Adjustment

LPH EEPROM Self Test

Color Balance Adjustment

8.

Delete All Data

9.

Initialize NVM

IOT

Output (Finisher)

IISS (IIT/IPS)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.4 Service Mode

General

General
6.4.1 How to Use the Service Mode

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-456

Version 1.2

6.4.1.2 How to Enter the CE Mode


As the UI display for DocuCentre-IV/ApeosPort-IV C5570/C4470/C3370/C2270 has been updated, the
operating procedure will be explained here.
1.

How to Enter the CE Mode


(1)

Press and hold the <0> key on the Control Panel for 5 seconds or longer and then press the
<Start> button, keeping your finger on the <0> key. The "CE - Type Passcode" screen will
appear.

(2)

Enter the Passcode "6.7.8.9" and select [Confirm].


The message display section will be reversed to let the user know that the mode has changed
to the CE Mode.

2.

How to Enter the Diag screen


(1)

Select [Tools]. The "Tools" screen is displayed.

Figure 2 j0ki64001
5.

"Maintenance / Diagnostics" screen


(1)

Figure 1 j0ki64000
3.

Diag screen menu list


(1)

4.

"Common Service Settings" Group -> press the scroll button at the right side of the Features
menu.

The "Maintenance / Diagnostics" screen is displayed. The following Items can be selected on
this screen.

EP Service

Software Options

NVM Read / Write

Registration

Initialize Hard Disk

Print Test Pattern

MAX Setup

Delete All Data

Initialize NVM

IO Check

Sub System

Adjustment / Others

Diag screen menu

Faults

(1)

Software Upgrade

Delete All Certificates/Initialize Settings

Back Up Files / Restore Files

Select the "Maintenance / Diagnostics" Feature.

6.

"Tools" screen menu list


System Settings
Common Service Settings

Machine Clock / Timers

Audio Tones

Screen / Button Settings

Paper Tray Settings

Image Quality Adjustment

Reports

Fax Control

Maintenance / Diagnostics

Fax Received Options

Watermark

Reduce / Enlarge Presets

Secure Watermark

Original Size Defaults

Force Annotation

Local Terminal Information

Image Log Control

Internet Fax Control

Print Universal Unique ID

Setup

Plug-in Settings

Create Folder

Other Settings

Stored Programming

Copy Service Settings

Create Job Flow Sheet

Copy Tab - Features Allocation

Create Job Flow Sheet Keyword

Preset Buttons

Add Address Book Entry

Copy Defaults

Create Fax Group Recipients

Copy Control

Add Fax Comment

Original Size Defaults

Paper Tray Attributes

Reduce / Enlarge Presets

Accounting

Custom Colors

Create / View User Accounts

Annotations - Create Comments

Reset User Accounts

Connectivity & Network Setup

System Administrator's Meter (Copy Jobs)

Port Settings

Accounting Type

Protocol Settings

Authentication / Security Settings

Machine's E-mail Address / Host Name

Proxy Server Settings

Outgoing / Incoming E-mail Settings

Remote Authentication / Directory Service

Security Settings

Login Type

Other Settings

Access Control

System Administrator Settings


System Administrator's Login ID
System Administrator's Passcode

Authentication

Print Service Settings

Create / View User Accounts

Allocate Memory

Reset User Accounts

Delete Form

Create Authorization Groups

Other Settings

Authentication

Scan Service Settings

User Details Setup

First Tab

Maximum Login Attempts

Scan Defaults

Passcode Policy

Scan to PC Defaults

Original Size Defaults

Allow User to Disable Active Settings

Output Size Defaults

Job Status Default

Reduce / Enlarge Presets

Other Settings

Charge / Private Print Settings

Active Jobs View


Completed Jobs View

Fax Service Settings

Overwrite Hard Disk

Screen Defaults

Number of Overwrites

Fax Defaults

Scheduled Image Overwrite

Version 1.2

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6.4.1 How to Use the Service Mode

General

General
6.4.1 How to Use the Service Mode
EP Service (FX Only)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-458

EP Service Parameters

Version 1.2

6.4.1.3 How to Exit from the CE Mode


There are 2 ways to exit.

1. Polling Interval: Disabled


2. Latest Billing Data Polling Interval: Disabled

Turn the power OFF and ON.

3. Diagnostic Data Polling Interval: Disabled

Exit from the "Tools" screen, hold down the <0> key and simultanously press the <Start> button.

4. Polling Time: 0 Hours 00 Minutes


5. Billing Cut-Off Date & Time: Do Not Set
6. Date to Poll Cut-Off Billing Data: Do Not Set
7. CRU Near Empty Notification: Disabled
8. CRU Near Full Notification: Disabled
9. CRU Replacement Notification: Disabled
10. ERU Near Empty Notification: Disabled
11. Alert Notification: Disabled
12. Display Repair Request Button: Disabled
13. Display EP Diagnostic Button (For KO): Disabled
14. Display EP Diagnostic Button (For CE): Disabled

Check EP Connection: Are you sure you want to check the connection with the server?

Delete EP Certificate: Are you sure you want to delete the EP Certificate from the device?

Check Connection; Cancel


The EP Certificate is required for EP System authentication.
EP Service will become unavailable if the certificate is deleted.
Delete; Cancel

EP Registration / Cancel Registration


BB Registration
Destination Server IP Address
Destination Server Path
Staff ID
Proxy Server
EPA Server Registration
Destination Server IP Address
Destination Server Path
Port Number
Proxy Server Port Number
Staff ID

Cancel Registration
To cancel the registration, press [Start].

NOTE: If selecting "Yes" for "Exit (Keep Log)" or "Exit (Clear Log)" at the "Maintenance / Diagnostics"
screen causes the machine to reboot, it will also exit from CE Mode.

6.4.1.4 Printing Various Reports

6.4.1.5 Main Reports

1.

Enter the CE Mode.

6.4.1.5.1 Debug Log Report

2.

Press the <Machine Status> key on the Control Panel.

3.

Select the "Machine Information" tab on the screen.

4.

Select the [Print Reports] button.

5.

Purpose of the report:


To reduce the CE's workloads when repairing failures by printing out the debug messages recorded
in the NV memory for CE maintenance.

Press the following button. Select the button of the Report to print and press the <Start> button.

Contents of Printout

The specified report will be printed.

Prints out the debug messages recorded in the NV Memory with the time when the data was stored.

The output format is as follows.

[Job Status / Activity Report] button

YYYY/MM/DD HH:MM:SS

Job History Report, Error History Report, Activity Report, Stored Document List.

[Copy Reports] button

6.4.1.5.2 HFSI Report

Configuration Report.

Purpose of the report:

[Printer Reports] button

Contents of Printout

The HFSI information stored in the IOT will be displayed.

Configuration Report, TIFF Logical Printers List, ART EX Form List, ESC/P Settings List, ESC/
P Logical Printers List, PDF Settings List, TIFF Settings List, ART IV ESC/P User Defined List,
Font List.

[Fax Reports] button

[Folder List] button.

[Job Counter Report] button

[Used Product Return Form] button

[CE] button

"xxxxx" (Recorded message)

Report Name: HFSI Report


Last Date of Visit YYYY/MM/DD

Reports, Address Book, Fax Comments List.

Table 1
Chain-Link

Debug Log Report, HFSI Report, Jam Report, Shutdown Report, Failure Report, Protocol
Monitor Report.

Current Value

Standard Value

xx
xx
xxx-xxx
Numeric values are Numeric values are
6-digit Display
displayed.
displayed.
For Chain-Link
No., refer to 6.3.4.

Average Monthly Value


xx
The screen displays the value
accumulated from the last service call
up to now and the frequency within 30
days calculated by the number of days.

6.4.1.5.3 Jam Report

Purpose of the report:

Contents of Printout

To check the frequency of the occurrence of jams that have been registered in advance.
Report Name: Jam Report
Table 2
Chain-Link

Counter Value

xx
xxx-xxx
Numeric values are displayed.
6-digit Display
Search for the Chain-Link with the search function.

6.4.1.5.4 Shutdown Report

Purpose of the report:

Contents of Printout

To output the history registered for the purpose of CE maintenance.

Version 1.2

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6.4.1 How to Use the Service Mode

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General

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6.4.1 How to Use the Service Mode

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Up to 50 items registered as System Fail, Paper Jam and Document Jam will be displayed
respectively.
If there is no log, only the item names are displayed and the log is not displayed.

Prints the Fax Activity History to analyze the cause of communication errors. To provide with a
simple measure to identify the cause of communication errors by adding the protocol monitor
function into the FAX terminal itself.

Report Name: Shutdown Report

For the details of the report contents, refer to 6.5.3.

System Fail History


Table 3
Date & Time

Chain-Link

Sheets

Up to 50 items
The date when the trouble xxx-xxx
occurred is displayed.
6-digit Display
Search for the Chain-Link with the search function.
Paper Jam History
Table 4
Date & Time

Chain-Link

Sheets

Up to 50 items
The date when the trouble xxx-xxx
occurred is displayed.
6-digit Display
Search for the Chain-Link with the search function.
Document Jam History
Table 5
Date & Time

Chain-Link

Sheets

Up to 50 items
The date when the trouble xxx-xxx
occurred is displayed.
6-digit Display
Search for the Chain-Link with the search function.

6.4.1.5.5 Failure Report

Purpose of the report: To display the number of fails that has been registered in advance for CE
maintenance.

Contents of Printout
Report Name: Failure Report
The following reports are displayed:
Table 6

Chain-Link

Counter Value

xx
xxx-xxx
Numeric values are displayed.
6-digit Display
Search for the Chain-Link with the search function.

6.4.1.5.6 Protocol Monitor Report

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Purpose of the report:

6.4.2.1 Check Request / Repair Request (EP Service):


DC003 (FX Only)

6.4.2.2 Used Parts Collection Notification: DC004 (FX Only)

Purpose

Requests FFL to collect the Used Parts through the EP-SV.

Purpose

Transmits the status (NR Data) of the machine to the FX maintenance server through the EP-SV.

NOTE: Procedures to deal with the EP-SV problems are as follows:

NOTE: You cannot select the request items if EP-SV is not connected to the machine or to the telephone
line.

1.

-> Returns Fail to the Main Processor when EP-SV has received the Used Parts Collection Request
from the Main Processor.

NOTE: The machine shows error if EP-SV is not connected to the machine or to the telephone line.

Procedure
1.

2.

Select [Check Request / Repair Request] on the "EP Service" screen.

3.

Select the following items on the "Check Request / Repair Request" screen.

Check Request

Repair Request

Preliminary Diagnostics Request

4.

Press the [Start] button.

5.

The "Check Request" screen is displayed.

6.

Follow the instruction messages shown in the screen and select [Yes] or [No].

7.

Select [Close] to return to the "EP Service" screen.

3.

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If the telephone line is disconnected when communicating with EP-Front


-> Returns Fail (telephone line is disconnected) to the Main Processor when the line is
disconnected.

4.

If EP-SV is retrying, or waiting for redial or executing when EP-SV received Used Parts Collection
Request from the Main Processor.
-> Returns Fail to the Main Processor when EP-SV has received the Used Parts Collection Request
from the Main Processor.

Procedure
1.

Version 1.2

If EP-Front does not answer the phone when EP-SV called EP-Front
-> Returns Fail to the Main Processor when EP-SV cannot be connected to EP-Front even after
making the specific number of calls.

Select [EP Service] on the "Maintenance / Diagnostics" screen.

2.

If the telephone line to EP-SV was busy when EP-SV received the Used Parts Collection Request
from the Main Processor

Select [EP Service] on the "Maintenance / Diagnostics" screen.

2.

Select [Used Parts Collection Request] on the "EP Service" screen.

3.

The "Used Parts Collection Request" screen is displayed.

Used Parts Quantity: 1 to 255 (Default is 1)

Customer Representative's Name: Enter the Customer Representative's Name using the
keyboard and select [Save].

4.

Enter the Used Parts Quantity and the Customer Representative's Name where necessary.

5.

Press the [Start] button.

6.

Select [Close] to return to the "EP Service" screen.

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6.4.2 How to Use the DC Codes

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6.4.2.3 EP-DX Settings (EP Service) (FX Only)

6.4.2.4 EP-BB Registration (EP Service)

Purpose

The EP-BB connection is:

Performs storage to EP-DX during Installation/Uninstallation/Change


NOTE: This Diag is executed after setting: "NVM 860-001: Local Fax Number (Local ID)", "NVM 860-002:
EP-Front2 Telephone Number", "NVM 860-003: Installation Staff No.", "NVM 860-004: Line Connection
Type", "NVM 850-003: EP Data Send Type" at NVM Read / Write.
NOTE: If the value of NVM (EP Data Send Type) 850-003 is not set to "1" or "2", the [EP Service] button
is not displayed.
NOTE: For detailed procedures, refer to Chapter 9 Installation and Removal.

A feature to establish EP communication using broadband through the Internet. Unlike the conventional
EP connection, this service enables you to receive EP Service just by directly connecting the device
using a network cable. (A converter box between the device and the network is not required)
This connection is called "Direct Internet Connection". (It directly connects to FujiXerox Servers)
For more details, refer to the Next-gen EP System Service Guidance.

Procedure

6.4.2.4.1 EP-BB Registration


Purpose

1.

Select [EP Service] on the "Maintenance / Diagnostics" screen.

To perform Registration/Cancellation/Relocation operations.

2.

Select [EP-DX Settings] on the "EP Service" screen.

3.

The "EP-DX Settings" screen is displayed.

Settings Items: Local Fax Number, EP-Front2 Telephone Number, Installation Staff ID, Line
Connection Type

Send button: Registration Request button, Updated Data button (for changing NVM), Cancel
Registration button

4.

Select the intended button and select [Start].

5.

A confirmation message appears. Verify the message and select [Yes] or [No].

6.

NOTE: The EP-BB Registration receives requests from the Service Representative and performs
configuration based on the "EP-BB Installation Order". This Installation Order must be obtained in
advance from the Service Representative.
NOTE: The EP-BB Registration must be performed on a machine that has undergone a complete
Connectivity & Network Setup and hence is capable of operating normally over the network.
1.

Check that the "Settings during Installation > Connectivity & Network Setup" based on "EP-BB
Installation Order" or "Installation Order" of the machine has been completed.

The light will flash indicating that communication of the message is in progress.
Table 1

The machine will automatically reboot after communication has completed.


Settings Item
1

Reference

(IPv4) IP Address

(IPv4) IP Subnet Mask

(IPv4) Gateway Address

DNS Server Address

2.

Set the following items at the "Tools" screen based on the "EP-BB Installation Order".

Set this when the IP Address is managed by DNS.

Table 2
Settings Item

Reference

EP Proxy Server Name

EP Proxy Server Port Number

EP Proxy Server Authentication

EP Proxy Server Login Name

Set this when it is listed in the Installation Order.

EP Proxy Server Password

Set this when it is listed in the Installation Order.

Set this when it is listed in the Installation Order.

Basically, the settings for the "EP Proxy Server" is the same as those in the usual "Proxy Server"
that is used for external access.

If the registration has failed, a Fault Code will be displayed. Refer to the Service Manual to solve the
problem.

6.4.2.4.2 Registration Through EPA Server (When Connected Through EP


Communication Aggregation Server)
NOTE: Same as the EP-BB Registration, the EPA Server Registration must be performed on a machine
that has undergone the complete Connectivity & Network Setup and hence capable of operating normally
over the network.
NOTE: The EP Comunication Aggregation Server must also have been completely set up and operating
normally.
1.

Check that the "Settings during Installation > Connectivity & Network Setup" based on "EP-BB
Installation Order" or "Installation Order" of the machine has been completed.
Table 3

Figure 1 j0ki61017

Settings Item

Reference

(IPv4) IP Address

(IPv4) IP Subnet Mask

(IPv4) Gateway Address

DNS Server Address

2.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration] > [EPA Server Registration].

Set this when the IP Address is managed by DNS.

Set each item and "Staff ID" (Company Identifier + 5 digits) based on the "EP-BB Installation Order".
3.

Pressing the [Start] button will display the settings confirmation screen. Check the contents and then
select [Yes].

4.

The message "Registering with EPA Server..." is displayed and, within approx. 1 minute,
"Successfully registered." will be displayed.

5.

Exit from the UI Diag.


If the registration has failed, a Fault Code will be displayed. Refer to the Service Manual to solve the
problem.

Figure 2 j0ki61018
3.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration] > [BB Registration].

6.4.2.4.3 EP-BB Registration (When Relocating a Device that is Already


Registered to a Different Network)

Set each item and "Staff ID" (Company Identifier + 5 digits) based on the "EP-BB Installation Order".

Perform the EP Cancellation and Registration operations

The settings for "Proxy Server" that was set through "System Settings" tab > [Connectivity &
Network Setup] is displayed as is.

1.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration].

4.

Pressing the [Start] button will display the settings confirmation screen. Check the contents and then
select [Yes].

2.

Select [Cancel Registration] and select [Start]. Pressing the [Start] button will display the settings
confirmation screen. Check the contents and then select [Yes].

5.

The message "BB registration in progress..." is displayed and, within approx. 1 minute,
"Successfully registered." will be displayed.

6.

Exit from the UI Diag.

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The message "Cancelling BB registration..." is displayed and, within approx. 1 minute, "Registration
has been cancelled successfully." will be displayed.

6.4.2 How to Use the DC Codes

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6.4.2 How to Use the DC Codes

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EP re-registration after device relocation


1.

Check that the "Settings during Installation > Connectivity & Network Setup" based on "EP-BB
Installation Order" (Relocation) or "Installation Order" of the device has been completed.
Table 4
Settings Item

Reference

(IPv4) IP Address

(IPv4) IP Subnet Mask

(IPv4) Gateway Address

DNS Server Address

2.

Set the following items at the System Settings screen based on the "EP-BB Installation Order"
(Relocation).

Set this when the IP Address is managed by DNS.

Figure 4 j0ki61018

Table 5
Settings Item

Reference

EP Proxy Server Name

EP Proxy Server Port Number

EP Proxy Server Authentication

Set this when it is listed in the Installation Order.

EP Proxy Server Login Name

Set this when it is listed in the Installation Order.

EP Proxy Server Password

Set this when it is listed in the Installation Order.

Basically, the settings for the "EP Proxy Server" is the same as those in the usual "Proxy Server"
that is used for external access.

3.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration] > [BB Registration].
Set each item and "Staff ID" (Company Identifier + 5 digits) based on the "EP-BB Installation Order"
(Relocation).

4.

Pressing the [Start] button will display the settings confirmation screen. Check the contents and then
select [Yes].

5.

The message "BB registration in progress..." is displayed and, within approx. 1 minute,
"Successfully registered." will be displayed.

6.

Exit from the UI Diag.


If the registration has failed, a Fault Code will be displayed. Refer to the Service Manual to solve the
problem.

6.4.2.4.4 EP-BB Registration (When Updating a Device that is Already


Registered Through an Aggregation Server)
NOTE: Same as the EP-BB Registration, the EPA Server Registration must be performed on a machine
that has undergone the complete Connectivity & Network Setup and hence capable of operating normally
over the network.
NOTE: The EPA Comunication Aggregation Server must also have been completely set up and
operating normally.
Perform the EP Cancellation and Registration operations

Figure 3 j0ki61017

1.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration].

2.

Select [Cancel Registration] and select [Start]. Pressing the [Start] button will display the settings
confirmation screen. Check the contents and then select [Yes].
The message "Cancelling BB registration..." is displayed and, within approx. 1 minute, "Registration
has been cancelled successfully." will be displayed.

EP re-registration after device relocation (assuming the aggregation server is operating)

6.4.2.5 DC129 System Registration Adjustment

1.

Purpose

Check that the "Settings during Installation > Connectivity & Network Setup" based on "EP-BB
Installation Order" or "Installation Order" of the machine has been completed.

To print the built-in adjustment test pattern, perform measurements at the specified positions and perform
adjustments to obtain the correct positions.

Table 6
Settings Item
1

(IPv4) IP Address

(IPv4) IP Subnet Mask

(IPv4) Gateway Address

DNS Server Address

NOTE:For the independent IIT Regi Adjustment, refer to "DC945 IIT Calibration - Optical Axis
Correction".
For the IIT/ADF Skew Adjustment, refer to the IIT/ADF Adjustment Procedures, respectively.

Reference

Procedure
1.

Set this when the IP Address is managed by DNS.

Enter DC129.
Switch to the CE mode and select [System Registration Adjustment] by the following steps.

2.

3.
4.
5.

Enter the UI Diag and select "System Settings" tab > [Maintenance / Diagnostics] > [EP Service] >
[EP Registration / Cancel Registration] > [EPA Server Registration].

(1)

Hold down the <0> key for 5 seconds, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and select [Confirm].

Set each item and "Staff ID" (Company Identifier + 5 digits) based on the "EP-BB Installation Order".

(3)

Press the <Log In / Out> button on the Control Panel.

Pressing the [Start] button will display the settings confirmation screen. Check the contents and then
select [Yes].

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Scroll and select [Maintenance / Diagnostics].

The message "Registering with EPA Server..." is displayed and, within approx. 1 minute,
"Successfully registered." will be displayed.

(6)

Select [Registration].

(7)

Select [System Registration Adjustment].

Exit from the UI Diag.

2.

If the registration has failed, a Fault Code will be displayed. Refer to the Service Manual to solve the
problem.

Perform the following:


(1)

Select [Output Color] of [For All Trays], and then select either [Black & White] or [Color].

(2)

Specify the Number of Sheets to be printed and select [Print].

(3)

Select [Paper Supply] of [For Individual Trays], and then select the Tray which registration you
want to adjust.

(4)

Do not change the value in [Lead / Side Registration] of [For Individual Trays] and then select
[Adjust] once.

(5)

Specify the Number of Sheets to be printed and select [Print] to print.

(6)

Perform measurements on the printout at the specified positions.


Lines can be found 10mm from the paper edge for the Lead Regi, and with the LE at the top,
8.5mm from the left edge for the Side Regi. Those are the correct positions, so select [Lead /
Side Registration] of [For Individual Trays] to align the Lead Regi and Side Regi.
Lead Regi Direction: Upwards (U) indicates narrowing margin, Downwards (D) indicates
widening margin.
Side Regi Direction: Rightwards (R) indicates widening margin, Leftwards (L) indicates
narrowing margin.
<Adjustment amount per step>
Lead Regi Adjustment Step: 0.100mm/step
Side Regi Adjustment Step: 0.106mm/step

(7)

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Use the buttons to set an adjustment value then select [Adjust] once.

6.4.2 How to Use the DC Codes

General

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6.4.2 How to Use the DC Codes

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Version 1.2

NOTE: Be careful because the adjustment amount would have doubled if you had selected
[Adjust] again.

6.4.2.6 DC131 NVM Read / Write

(8)

Specify the Number of Sheets to be printed and select [Print] to print.

It is possible to refer to or set/change the NVM data.

(9)

When the screen displays the successful completion message, select [Confirm].

(10) Check the printout. If the positions are correct, end this adjustment. If they are not, repeat
Steps (6) to (9).

Purpose

NOTE: All the NVM data including the NVM for the Key Operator are accessible. However, Billing and
Auditron Administration Password cannot be rewritten.
NOTE: For details on NVM No. (Chain-Link), refer to 6.3.5 until 6.3.46.

Procedure
1.

Select [NVM Read / Write] on the "Maintenance / Diagnostics" screen.

2.

Input the Chain-Link No. and select [Confirm / Change].

3.

The current value and the "New Value" column are displayed.
NOTE: E.g.) The machine does not accept "700-6" as an abbreviation of "700-006". When a
number starts with "0", the "0" must be entered.

4.

Enter the value that you wish to change to into the "New Value" column using the keypad and press
the [Save] button.
The entered entered value can be cleared using the [C] button.
NOTE: If the entered value is invalid, the following message is displayed.
"Incorrect value. Please re-enter."

5.

The entered number is displayed in the "Current Value" column.

6.

Select [Close] to return to the "Maintenance / Diagnostics" screen.

6.4.2.7 DC330 Component Control (IO Check)

6.4.2.8 DC140 Analog Monitor (IO Check)

Purpose

Purpose

Displays the logic state of Input Component input signals and operates the Output Components.

Monitors the Analog value of the A/D converted sensor, by operating each component (such as C.C).
You can temporarily change the output value.

Note: For details on the Component Control (Chain-Link) Codes, refer to 6.3.1 and 6.3.2
NOTE: For details on the Analog Monitor, refer to 6.3.3.

Procedure
1.

Select [IO Check] on the "Maintenance / Diagnostics" screen.

2.

Select [Component Control] on the "IO Check" screen.

3.

Enter the Chain-Link No. of the Input/Output component (6 digits) using the keypad.

Procedure
1.

Select [IO Check] on the "Maintenance / Diagnostics" screen.

2.

Select [Analog Monitor] on the "IO Check" screen.

3.

NOTE: E.g.) The machine does not accept "1-300" as an abbreviation of "001-300". When a
number starts with "0", the "0" must be entered.
4.

The "Analog Monitor" screen is displayed.

"Input / Output" column: Component type (Input / Output component)

"Enabled / Disabled" column: Operation states - Enabled (Checking in progress), Disabled


(Checking stopped)

"Level" column: Displays the received output level value. (Level: 0-65535)

[Change Output Level] button: Input the output level that is desired to change and check the
Output Level of the output component temporarily. Select the [Change Output Level] button,
enter the value using either the keypad on the screen or the arrow keys and press [Confirm].

[Enter Number] button: Refer to Step 4

[Show Current Status]: Refer to Step 4

Press the [Start] button. Component operation is started.

To proceed further, select the [Enter Number] button on the screen, enter the Chain-Link No.
and press [Start].
NOTE: The status of the latest turned ON component is displayed on the screen.

To check the status of a previously turned ON component, select the [Enter Number] button,
enter the Chain-Link No. of that component and press [Show Current Status]. The status of the
previously turned ON component is displayed.

4.

Select [Cyclic Motion] for the component to repeat the operation.

5.

"Input / Output" column (component type), "Status" column (Operation status: High/Low), and
"Counter" column (Operation Count) are displayed on the "Component Control" screen.

6.

Press the [Stop] button to stop the component operation.

7.

Select [Close] to return to the "IO Check" screen.

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To proceed further, select the [Enter Number] button on the screen, enter the Chain-Link No.
and press [Start].
NOTE: The status of the latest turned ON component is displayed on the screen.

5.

Version 1.2

Enter the Chain-Link No. of the analog Input/Output components using the keypad.

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To check the status of a previously turned ON component, select the [Enter Number] button,
enter the Chain-Link No. of that component and press [Show Current Status]. The status of the
previously turned ON component is displayed.

Select [Close] to return to the "IO Check" screen.

6.4.2 How to Use the DC Codes

General

General
6.4.2 How to Use the DC Codes

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6.4.2.9 DC355 Initialize Hard Disk

6.4.2.10 Software Options

Purpose

Purpose

To initialize the Hard Disk partition A only.

Enter the software key (password) to enable the optional functions installed in the device. (Can also be
set up in the Machine Administrator Mode)

Procedure
1.

Select [Initialize Hard Disk] on the "Maintenance / Diagnostics" screen.

Procedure

2.

Select [Partition A] and press [Start].

1.

Select [Software Options] on the "Maintenance / Diagnostics" screen.

3.

Select [Yes] after the confirmation message is displayed.

2.

Enter the password of the software option using [Keyboard] on the "Software Options" screen.

Partition A of the Hard Disk is initialized.

NOTE: Software key (password) error occurs in the following situations.

4.

When "Partition A has been initialized." is displayed, select [Confirm].

Input mistake

5.

Select [Close] to return to the "Maintenance / Diagnostics" screen.

Inconsistent model code and machine number

Issuance mistake (Wrong software key (password) number)

3.

Press the [Reboot] button.

4.

Select [Close] to return to the "Maintenance / Diagnostics" screen.

6.4.2.11 Delete All Data

6.4.2.12 DC355 Hard Disk Failure Prediction Test (Sub System)

Purpose

Purpose

Deletes the data in the Hard Disk, ESS PWB NVRAM, and Backup RAM (User defined/registered
information and information recorded automatically by the system). (Can also be set up in the Machine
Administrator Mode)

Perform failure prediction test for Hard Disk (HDD).

Procedure
1.

Select [Delete All Data] on the "Maintenance / Diagnostics" screen.

2.

A Message is displayed on the "Delete All Data" screen.

3.

Press the [Start] button.

4.

Confirmation Message is displayed. Select [Delete].

5.

The message "Deleting data..." is displayed.

6.

The message indicating the completion appears.

7.

Select [Close] to return to the "Maintenance / Diagnostics" screen.

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Procedure
1.

Select [Sub System] on the "Maintenance / Diagnostics" screen.

2.

Select [Hard Disk Failure Prediction Test] on the "Sub System" screen.

3.

The "Hard Disk Failure Prediction Test" screen is displayed.

4.

Follow the instructions on the screen and press [Start].

5.

The result is displayed on the "Hard Disk Failure Prediction Test" screen.

6.

If the result is NG, Fault Code is displayed.


Take action according to the message and press the [Confirm] button.

7.

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Select [Close] to return to the "Sub System" screen.

6.4.2 How to Use the DC Codes

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6.4.2 How to Use the DC Codes

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6.4.2.13 DC527 ADF Independent Operation (Sub System)

6.4.2.14 DC500 Blank Page Threshold Value (Sub System)

Purpose

Purpose

To automatically adjust the original size during DADF scan to the desired original size.

To set the value that is used to determine a blank document when performing blank page detection for
FAX machines.

Procedure
1.

Select [Sub System] on the "Maintenance / Diagnostics" screen.

2.

Select [ADF Independent Operation] on the "Sub System" screen.

3.

The "ADF Independent Operation" screen is displayed.

4.

Following the message, set the document on the DADF. (Max 3 sheets)

5.

Press the [Start] button.

6.

Follow the instructions on the screen and press [Confirm].

7.

Select [Close] to return to the "Sub System" screen.

(For machines that are used often by visually impaired users, the CE performs document background
settings using this tool)
NOTE: The UI Diag adjustment will always be performed immediately after "Blank Page Threshold
Value". (The FAX Skip Blank Pages Feature becomes valid when the NVM: 820-123 value is set to "1")

Procedure
1.

Select [Sub System] on the "Maintenance / Diagnostics" screen.

2.

Select [Blank Page Threshold Value] on the "Sub System" screen.

3.

The "Blank Page Threshold Value" screen is displayed.

4.

Following the message, set the document on the DADF. (A4LEF)

5.

Press the [Start] button.

6.

1 Sided Scan is performed by the DADF, the "Threshold Value Coefficient" is displayed and set.

7.

Select [Close] to return to the "Sub System" screen.

[System Data Adjustment]


1.

Blank Data Estimation Correction Coefficient (NVM: 820-127)


The adjustment range is from 1000 to 1500. Increasing this value may cause even non-blank
documents to be detected as blanks, while lowering it results in only document that are practically
blank papers to be detected as blanks.

2.

Blank Detection Threshold Correction Coefficient (NVM: 820-128)


The adjustment range is from 0 to 500 (Default: 250). Increasing this value may cause even nonblank documents to be detected as blanks, while lowering it results in only document that are
practically blank papers to be detected as blanks.

6.4.2.15 Signals Sending Test (Sub System/Fax Diagnostics)

NOTE: Do not input anything other than the above values.

Purpose

5.

Select [Close] to return to the "Sub System" screen.

To test whether the signal is sent or not and how the sending level is adjusted by sending various signals
to each channel.

Procedure
1.

Select [Sub System] on the "Maintenance / Diagnostics" screen.

2.

Select [Fax Diagnostics] on the "Sub System" screen.

3.

Select [Signals Sending Test] on the "Fax Diagnostics" screen.


The following buttons will appear.
Table 1

Button Names

Contents

Line

Lines 0.1.2.3.4.5. All can be selected.

Signal Number

Press number with the keypad on the Control Panel.

4.

Enter the Line Number/Signal Number and select [Send Signals].


To stop sending signals, select [Cancel Sending].
If an error occurs, the Chain/Link No. will be displayed.
Table 2

Line/Signal
Number

Contents

17

Single tone 2100 Hz

45

V.29 9600 bps

49

V.17 14400 bps

61

V.8 (ANSam)

152

V.34 28800 bps

21

DTMF (for Dial) ''1''

22

DTMF (for Dial) ''2''

23

DTMF (for Dial) ''3''

24

DTMF (for Dial) ''4''

25

DTMF (for Dial) ''5''

26

DTMF (for Dial) ''6''

27

DTMF (for Dial) ''7''

28

DTMF (for Dial) ''8''

29

DTMF (for Dial) ''9''

30

DTMF (for Dial) ''0''

31

DTMF (for Dial) ''*''

32

DTMF (for Dial) ''#''

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6.4.2 How to Use the DC Codes

General

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6.4.2 How to Use the DC Codes

Version 1.2

6.4.2.16 Relay On/Off Test (Sub System/Fax Diagnostics)

6.4.2.17 DC612 Print Test Pattern

Purpose

Purpose

To test for trouble of the relay, voltage value, and current value by turning ON/OFF various relays that are
used in the NCU.

Performs copy quality check and isolates the problems by printing the Test Pattern in the machine.
Performs No Paper Run.

Procedure
1.

Select [Sub System] on the "Maintenance / Diagnostics" screen.

Procedure

2.

Select [Fax Diagnostics] on the "Sub System" screen.

1.

3.

Select [Relay On/Off Test] on the "Fax Diagnostics" screen.


The following buttons will appear.

2.

Select [Print Test Pattern] on the "Maintenance / Diagnostics" screen.

3.

Enter the Pattern Number and set the Paper Supply, Output Color, Quantity, as well as Cin.

Table 1
Button Names

Contents

Line

The Lines 1.2.4. All are displayed.

4.

Enter [NVM Read / Write] from the "Maintenance / Diagnostics" screen and set the NVM
prerequisite for each of the Patterns listed in the following table.

If the Pattern Number prerequisite is wrong, it cannot be executed. Refer to the following table for
the prerequisites for each pattern.

Output Color: 4C, 3C, K, Y, M, C, R, G, B

Paper Supply: Paper Tray and Paper Type (MSI selected)


*Paper Sizes usable in MSI: A4 LEF, 8.5x11" LEF, A3, 11x17"

Select a Line Number and select [Relay On].

*Paper Type (details):

To turn a relay Off, select [Relay Off].


5.

If an error occurs, the Chain/Link No. will be displayed.

Heavyweight: Heavyweight (A, B, C, S), Heavyweight Reload (A, B, C, S), Extra Heavyweight
(A, B, C, D, S), Extra Heavyweight Reload (A, B, C, D, S)

Select [Close] to return to the "Sub System" screen.

Plain Paper: Plain (A, B, C, D, E, F, G, S)


Gloss: Gloss, Gloss Reload, HW Gloss, HW Gloss Reload,

4.

Quantity: 1 to 999

Cin: 0% to 100%, is only valid when Pattern Number 2 (Half Pattern) is selected.

Press the [Start] button.


NOTE: When Pattern Number is set to "71: No Paper Run", empty rotation is performed as many
times as the number set in Quantity (1 to 99). Press the [Stop] button to stop.

Patterns and Prerequisites


Table 1
Pattern
Number

Name

Quantity Tray

Paper Type

90 Degree Grid (IOT)

1~99

Tray 1 to 4, MSI

Heavyweight, Plain, Lightweight, 4C


Transparency, Labels, Coated

Slanting Grid (IOT)

1~99

Tray 1 to 4, MSI

Heavyweight, Plain, Lightweight, 4C, 3C, K, Y, M, C, 870-203: 0 or 1


Transparency, Labels, Coated
R, G, B
870-207:7

For checking of the reproducibility of fine lines.

A1 Patch Pattern (IOT)

1~99

Tray 1 to 4

Heavyweight, Plain, Lightweight, 4C


Transparency

870-203: 0 or 1
870-207:7

For visual checking of Regi Control A1 Patch.

B Patch Pattern (IOT)

1~99

Tray 1 to 4, MSI

Heavyweight, Plain, Lightweight, 4C


Transparency, Labels, Coated

870-203: 0 or 1
870-207:7

For visual checking of Regi Control B Patch.

C Patch Pattern (IOT)

Tray 1 to 4

4C

870-203:0
870-207:7

For visual checking of Regi Control C Patch.

C-TRACS Check PG (IOT)

Tray 1

4C

870-203:0
870-207:7

For calibration, gradation pattern for Print calibration.

Output Color

NVM Settings

Reference

870-203: 0 or 1
870-207:7

Alignment measurement.

Table 1
Pattern
Number

Name

Quantity Tray

Procon PG (IOT)

10

16-gradation PG (IOT)

Paper Type

Output Color

NVM Settings

Reference

Tray 1

4C

870-203:0
870-207:7

Procon, Gradation, Defect detection.

Tray 1

3C, Single Color, K 870-207:7


870-211:4~6

Gradation, Defect detection

WARNING
Cannot be used in 4C. (Cold offset occurs)

11

Full Halftone (IOT)

Tray 1

Single Color, K

870-207:7

Defect detection

12

Single K Full Halftone (IOT)

Tray 1

870-207:7

Defect detection at single K mode

13

Drum Pitch Halftone (IOT)

Tray 1

4C

870-207:7

Defect detection/for shipment inspection

14

LPH Line Adjustment Chart


(found in IOT) (IOT)

Tray 1

4C

870-207:7

For LPH line detection

15

LPH Line Adjustment Chart


(found in LPH) (LPH)

Tray 1

4C

870-207:7

For LPH line detection and for identifying causes of


Video data failure

16

X'talk Evaluation Chart


(for failure analysis) (IOT)

Tray 1

4C

870-207:7

For detection of LPH power-related defects

51

Simple Binary Calibration PG


(Controller)

Tray 1

4C

870-207:11

For simple calibration, simple gradation pattern for


Print calibration

52

Multi-value Simple Calibration


PG (Controller)

Tray 1

4C

870-207:11

For simple calibration, simple gradation pattern for


Print calibration

53

Binary C-TRACS Check PG


(Print) (Controller)

Tray 1

4C

870-207:11

For calibration, gradation pattern for Print calibration

54

Binary Procon PG (Controller)

Tray 1

4C

870-207:11

Gradation, Defect detection

55

Multi-value C-TRACS Check PG 1


(Print) (Controller)

Tray 1

4C

870-207:11

For calibration, gradation pattern for Print calibration

56

Multi-value Procon PG
(Controller)

Tray 1

4C

870-207:11

Gradation, Defect detection

60

Ladder Pattern (multi-value)


(Controller)

Tray 1

4C

870-207:11

Defect detection/Banding

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6.4.2 How to Use the DC Codes

General

General
6.4.2 How to Use the DC Codes

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Version 1.2

6.4.2.18 DC945 White Reference Adjustment (MAX Setup/IIT


Calibration)

6.4.2.19 DC945 Optical Axis Correction (MAX Setup/IIT


Calibration)

Purpose

Purpose

To perform automatic correction for IIT White Sensitivity Level and Gray Balance.

To automatically measure and adjust skew for Platen and Side Regi.

NOTE: Perform this when there are smears and gray contamination etc. of the IIT.

NOTE: Perform this when something is clearly wrong with the Platen Regi skew.

Procedure

Procedure

1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

3.

Select [White Reference Adjustment] on the "IIT Calibration" screen.

3.

Select [Optical Axis Correction] on the "IIT Calibration" screen.

4.

Follow the instructions on the screen and press [Start]. (Load 10 or more sheets of blank A3 paper
on the Platen)

4.

Follow the instructions on the screen and press [Start].

NOTE: The machine carries out the following operations.

5.

5.

(1)

Performs shading to stabilize the IIT state.

(2)

Obtains the shading data.

(3)

Performs sampling of white paper data to calculate and set the White Reference Correction
Coefficient. (Written into NVM 715-092 to 094)

(4)

Performs shading to reflect the result of the White Reference Adjustment.

Select [Close] to return to the "IIT Calibration" screen.

Open the platen cover, make sure there is nothing on the glass, and execute.
The following data are displayed on the screen after execution.

Result: OK / NG

Front NUT Correction Angle: numeric display

Rear NUT Correction Angle: numeric display

6.

If NG, run the necessary adjustment.

7.

Select [Close] to return to the "IIT Calibration" screen.

6.4.2.20 DC919 Color Balance Adjustment (MAX Setup)

6.4.2.21 DC924 TRC Adjustment (MAX Setup)

Function

Function

To perform fine adjustment of the center value of the low density/medium density/high density output
balance for each color Y, M, C and K (Black) for copy images.

Manual Density Adjustment. Manually sets the offset amount of the ADC-LUT created by the ADC patch
and finely adjusts the gradation.

The center of color adjustment in Customer Mode will be changed by this setup.

NOTE: When performing this adjustment, make sure that there is no problem with the IOT. After
performing the auto gradation adjustment, only perform adjustment for density, especially highlight or
central gradation when necessary.

This adjustment is only applicable to the copy function.

Perform this adjustment only when requested by the customer.

Adjustment Overview

Operation Content
1.

User can select the color balance adjustment value from -4 to +4 (9 levels) for low density, middle
density, and high density outputs for each Y, M, C, K (Black) color, respectively. "0" is the default
value. The image will become lighter (lower density) from -1 to -4, and darker (higher density) from
+1 to +4.

2.

Image adjustment is carried out in the TRC section of the IIT/IPS according to the set value.

3.

Keep the set value as the NVM of the IISS.

4.

When Output Color is "BW", the adjustment value for "K" becomes effective.

Procedure
1.

1.

The gradation adjustment amount can be set from the screen in 1/128 units (-128 to +127) for the
L/M/H gradation of each color Y, M, C and K. (0 indicates no adjustment. + numbers increase the
density, and - numbers reduce the density)

2.

To set whether or not to apply the TRC Adjust, set the availability using the switch "Target" from the
screen.

3.

Upon entering the adjustment screen, the NVM value "M LUT" for the L/M/H of each color [Y], [M],
[C] and [K] and the status of the "Target" will be displayed.

4.

The "M LUT" for each color can be changed on the adjustment screen.

5.

"None" or "Copy & Print Jobs" is displayed for the status of the "Target". This setting can be
changed from the screen.

6.

When the [Start] button on the screen is selected, the corresponding NVM is updated for the
"M LUT" and "Target" status displayed on the screen.

Enter DC919.
[UI Diag]
Switch to the CE mode and select [Color Balance Adjustment] according to the following steps.
(1)

Hold down the <0> key for 5sec, then press the <Start> button to switch to CE mode.

Procedure

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

1.

(3)

Select [Tools] on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

Switch to the CE mode and select [TRC Adjustment] according to the following steps.

(5)

Select [Common Service Settings].

(1)

Hold down the <0> key for 5sec, then press the <Start> button to switch to CE mode.

(6)

Select [Maintenance / Diagnostics].

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(7)

Select [MAX Setup].

(3)

Select [Tools] on the Control Panel.

Select [Color Balance Adjustment].

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Select [Common Service Settings].

(6)

Select [Maintenance / Diagnostics].

(8)
2.

Enter DC924.
[UI Diag]

Change the respective low density, medium density and high density output of each color Y, M, C
and K (Black) with a value from the range -4 to +4 in the DC919 screen and select the [Start] button,
then check the image quality in the copy visually to obtain the customer's required image quality .
2.

3.

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(7)

Select [MAX Setup].

(8)

Select [TRC Adjustment].

Change the respective low density, medium density and high density output of each color Y, M, C
and K (Black) with a value from the range -128 to +127 in the DC924 screen and select the [Start]
button, then check the image quality in the copy visually to obtain the customer's required image
quality .
Select "Target" from the following:

None

Copy & Print Jobs

6.4.2 How to Use the DC Codes

General

General
6.4.2 How to Use the DC Codes

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Version 1.2

6.4.2.23 DC937 Procon On / Off Print (MAX Setup)

(8)

Select [Procon On / Off Print].

Function

(9)

Select [Procon "Off" Print].

The DC937 Procon ON/OFF Print contains the following two modes:

Procon "On" Print:


Print mode that uses the current Procon data for which Procon (Process Control) Soft and TRC
Adjust are enabled.

Procon "Off" Print:


Mode for which only the functions in IOT are available and that performs printing with Procon etc.
turned OFF.

Compare the above two modes to identify whether the current print quality is caused by the image quality
failure of Procon etc. or of the IOT status.
[Procon "On" Print]
Procedure
1.

Enter DC937.
[UI Diag]
Switch to the CE mode and select [Procon "On" Print] according to the following steps.

2.

(1)

Hold down the <0> key for 5sec, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(3)

Select [Tools] on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Select [Common Service Settings].

(6)

Select [Maintenance / Diagnostics].

(7)

Select [MAX Setup].

(8)

Select [Procon On / Off Print].

(9)

Select [Procon "On" Print].

Load A4 or A3 paper into Tray 1 and press [Start].


1 sheet of the built-in PG "Pcon PG" is output and the execution result is displayed.

3.

Check the image quality of the print in Procon ON status with the data displayed in image quality.

[Procon "Off" Print]


Procedure
1.

Enter DC937.
[UI Diag]
Switch to the CE mode and select [Procon "Off" Print] according to the following steps.
(1)

Hold down the <0> key for 5sec, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(3)

Select [Tools] on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Select [Common Service Settings].

(6)

Select [Maintenance / Diagnostics].

(7)

Select [MAX Setup].

2.

Load A4 or A3 paper into Tray 1 and press [Start].


1 sheet of the built-in PG "Pcon PG" is output and the execution result is displayed.

6.4.2.24 DC945 IIT Calibration (MAX Setup)


Function

<White Reference Adjustment> Calculates and sets the White Reference Correction Coefficient.

<CCD Calibration> Corrects the IIT sensitivity dispersion.

<Optical Axis Correction> Reads the glass registration position (lead/side) at the platen opening
during the replacement of lense unit and calculates the amount of registration skew based on the
variation from the target value.

4.

Follow the instructions on the screen, then place the Test Chart (STP5001, 499T276) on the Platen
and press [Start].

5.

The following obtained data are displayed on the screen after execution.

<Retrieval of Side 2 Shading Correction Data> Retrieve the shading data of CIS White Reference
Board (Shading Jig) for 2 Sided to check for dust.
NOTE: When "White Reference Adjustment" and "CCD Calibration" are performed together,
perform "CCD Calibration" after "White Reference Adjustment" is performed.

6.

b*Correction Coefficient

b*Patch Measured Value

b*Standard Value

Result

Reflection Ratio (R, G, B, Y, M, C, K)

Reflection Ratio Result

Select [Close] to return to the "IIT Calibration" screen.

<Optical Axis Correction>


Purpose

<White Reference Adjustment>

To automatically measure and adjust skew for Platen and Side Regi.

Purpose
To perform automatic correction for IIT White Sensitivity Level and Gray Balance.

NOTE: Perform this when something is clearly wrong with the Platen Regi skew.
Procedure

NOTE: Perform this when there are smears and gray contamination etc. of the IIT.

1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

NOTE: For White Reference Adjustment, it is necessary to change the value of the NVM (715-006)
according to the paper used during adjustment.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

3.

Select [Optical Axis Correction] on the "IIT Calibration" screen.

Procedure

4.

Follow the instructions on the screen and press [Start].

5.

The following data are displayed on the screen after execution.

1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

Open the platen cover, make sure there is nothing on the glass, and execute.

3.

Select [White Reference Adjustment] on the "IIT Calibration" screen.

4.

Follow the instructions on the screen and press [Start]. (Load 10 or more sheets of blank A3 paper
on the Platen)

Front NUT Correction Angle: numeric display

Rear NUT Correction Angle: numeric display

NOTE: The machine carries out the following operations.


(1)

5.

Performs shading to stabilize the IIT state.

Result: OK / NG

6.

If NG, run the necessary adjustment.

7.

Select [Close] to return to the "IIT Calibration" screen.

<Side 2 Shading Correction>

(2)

Obtains the shading data.

(3)

Performs sampling of white paper data to calculate and set the White Reference Correction
Coefficient.

Procedure
1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

(4)

Performs shading to reflect the result of the White Reference Adjustment.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

3.

Select [Side 2 Shading Correction] on the "IIT Calibration" screen.

Select [Close] to return to the "IIT Calibration" screen.

<CCD Calibration>

4.

Clean the Document Cover, make sure that it is not dirty, and press [Start].

Purpose

5.

When the Side 2 Shading Data is obtained successfully after reading completes, the message
"Execution Completed" appears. When failed, the Fault Code screen appears.

To perform automatic correction for the CCD Color Sensitivity Dispersion.

NOTE: Perform this when the yellow component of the image looks abnormal.
Procedure
1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

2.

Select [IIT Calibration] on the "MAX Setup" screen.

3.

Select [CCD Calibration] on the "IIT Calibration" screen.

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After Side 2 Shading is performed, if there is image quality trouble on the copy sample such as
vertical streaks in the Side 2 image quality, clean the CIS Glass surface and the surface of the
White Reference Board (Shading Jig). Then, execute the Retrieval of Side 2 Shading
Correction Data again.

Select [Close] to return to the "IIT Calibration" screen.

6.4.2 How to Use the DC Codes

General

General
6.4.2 How to Use the DC Codes

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Version 1.2

6.4.2.25 DC950 ATC Sensor Setup (MAX Setup)

6.4.2.26 DC949 Default Developer ATC Setup

Function

Purpose

To acquire the sensitivity correction values "Correction Coefficient" and "Correction Offset" for adjusting
the ATC sensor output from the bar code numbers which display the sensitivity attribute in every ATC
sensor. The bar code numbers are set in NVM "Bar Code Number" manually from this adjustment screen.

Immediately after the replacement of a developer with known toner density, this sets the ATC Target
Value by having the ATC Sensor measure the toner density of the developer. This can also work as the
check function of the ATC Sensor, which measures the toner density of the developer and displays only
the Fail judgment results.

When this adjustment is required:


When this adjustment is required:

Developer replacement

ATC Sensor replacement

Operation Overview

Developer replacement

ATC Sensor replacement

Upon entering the adjustment screen, the NVM values "Bar Code Number", "Correction Coefficient"
and "Correction Offset" for each of the colors [Y], [M], [C] and [K] will be displayed.

The "Bar Code Number" value displayed on the adjustment screen can be rewritten with the keypad.

By selecting the [Start] button on the screen, the NVM "Bar Code Number", "Correction Coefficient"
and "Correction Offset" for each of the colors [Y], [M], [C] and [K] will be updated after calculation
based on the "Bar Code Number" value displayed on the screen at that time. The "Correction
Coefficient" and "Correction Offset" screen displays will also be updated at the same time.

CAUTION
The functions of the menus described here have great effect on the print quality and operation of the
machine. In addition, they include the adjustment functions used at shipment, so do not change the
settings unless specified otherwise in this manual.

Procedure
1.

Enter DC949.

Procedure

[UI Diag]

1.

Enter DC950.

Switch to the CE mode and select [Default Developer ATC Setup] according to the following steps.

[UI Diag]

(1)

Hold down the 0 button for 5sec, then press the <Start> button to switch to CE mode.

Switch to the CE mode and select [ATC Sensor Setup] according to the following steps.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(1)

Hold down the <0> key for 5sec, then press the <Start> button to switch to CE mode.

(3)

Select [Tools] on the Control Panel.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(4)

Select the "System Settings" tab on the Touch Panel.

(3)

Select [Tools] on the Control Panel.

(5)

Select [Common Service Settings].

(4)

Select the "System Settings" tab on the Touch Panel.

(6)

Select [Maintenance / Diagnostics].

(5)

Select [Common Service Settings].

(7)

Select [MAX Setup].

(6)

Select [Maintenance / Diagnostics].

(8)

Select [Default Developer ATC Setup].

(7)

Select [MAX Setup].

(8)

Select [ATC Sensor Setup].

2.

Input the number indicated on the replaced sensor into the Bar Code Number on the screen and
press the [Start] button.
Check that the "Correction Coefficient" and "Correction Offset" have been changed.

2.

Select "ON/OFF" for the "Setting Switch" for each color [Y] [M] [C] [K] of the Developer Housing
Assembly and select [Start].
The display will change from "Routine in progress..." -> "Measurement Result" and "Setup Result".

6.4.2.27 DC991 Adjust Toner Density (MAX Setup/Tone Up /


Down)

6.4.2.28 DC671 Regi Measurement Cycle (Registration)

Purpose

To measure the color registration and display the status by indicating OK/NG.

Purpose

To determine the toner density in the Developer Unit TC from the difference between the ATC Sensor
input value and the reference value and then use the result to perform Tone Up / Down.
NOTE: Paper is required to run this diagnostic.

This cycle performs the color regi measurement that includes the detection of AC component to
determine the condition of AC control (Drum Drive, Belt Drive, etc), which is one of the color regi
components.

Procedure

NOTE: Correction is not performed.

1.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

Performs regi measurement to determine the condition of the AC control.

2.

Select [Adjust Toner Density] on the "MAX Setup" screen.

Checks that the Belt control etc. are operating normally.

3.

Set the Number of Sheets for each color (Y, M, C, K) and press [Start].

Measures/displays the amount of color shift relative to Black in the Fast Scan/Slow Scan direction.

Press the [Stop] button to stop.

Displays the result of comparison with the target value as OK/NG.

4.

Select [Close] to return to the "MAX Setup" screen.

NOTE: For NG, "NG" is displayed in the UI Diag.

Procedure
1.

Enter DC671.
Switch to the CE mode and select [Regi Measuring Cycle] according to the following steps.

2.

(1)

Hold down the <0> key for 5 seconds, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(3)

Select [Tools] on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Scroll and select [Maintenance / Diagnostics].

(6)

Select [Registration].

(7)

Select [Regi Measuring Cycle].

Press [Start] on the DC671 screen.


Displays "OK" or "NG" in the "Result" column.

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3.

If "NG" is displayed, refer to the appropriate FIP and fix the problem. If the result is "NG" for both
AC/DC, fix the AC problem first.

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6.4.2 How to Use the DC Codes

General

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6.4.2 How to Use the DC Codes

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Version 1.2

6.4.2.29 DC673 Registration Control Sensor Check Cycle

6.4.2.30 DC675 Registration Control - Setup Cycle (Registration)

Purpose

Purpose

To check if the misregistration detection system from the Regi Control (MOB Sensor) is operating
normally.

To set the most appropriate Regi Control correction value for skew etc. at the first execution when
replacing the LPH etc. (details of the relevant parts will be described in the note below).

This is a self-diagnosis cycle to check that the detection system can operate properly. To verify that the
detection result is "Zero Misregistration", the color shift amount is detected using CUI patch (Cyan
monochromaticity) and the misregistration detected in the MOB sensor is displayed on the UI screen.

The Setup Cycle is made up of the following 2 functions.

In addition, this detected shift amount result is compared with the target value to perform OK/NG
judgment and the result is also displayed. Correction is not performed.
NOTE: For NG, "NG" is displayed in the UI Diag.

Procedure
1.

2.

Function 2: On entering a setup cycle, the IOT does not start. The Regi Control shift correction amount is
displayed automatically on the UI screen and is used as a tool for determining the cause when a failure
occurs.

Enter DC673.
Switch to the CE mode and select [Registration Control Sensor Check Cycle] according to the
following steps.

NOTE: Perform this Diag for the following operations. After that, perform "DC671 Regi Measuring Cycle".

(1)

Hold down the <0> key for 5 seconds, then press the <Start> button to switch to CE mode.

2nd BTR replacement/detachment

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

IBT Belt replacement/detachment

(3)

Select [Tools] on the Control Panel.

IBT CLN Unit replacement/detachment

(4)

Select the "System Settings" tab on the Touch Panel.

Belt Module replacement/detachment (recommended)

(5)

Scroll and select [Maintenance / Diagnostics].

Deve replacement/detachment

(6)

Select [Registration].

(7)

Select [Registration Control Sensor Check Cycle].

Select [Start] on the DC673 screen.


Displays "OK" or "NG" in the "Result" column.

3.

Function 1: Performed right after assembling or during field installation or when replacing a key part.
Also, this is a Regi Control Full Cycle that can be performed in the Diag. mode right after the NVM is
initialized. Executing this function corrects the Color Registration into the predefined range. The
corrected shift amount for each color is saved in the NVM and it is displayed at normal completion.

LPH replacement/detachment

Procedure
1.

Enter DC675.
Switch to the CE mode and select [Registration Control - Setup Cycle] according to the following
steps.

If the Measured Value is more than 10 above the Target Value, "NG" will be displayed.
When NG, check that Cyan is being printed and replace the MOB Sensor Assembly.
When Cyan is not being printed, repair the Marking accessories including the Deve.
NOTE: If Cyan is printed, Pattern No. 5 - "C Patch Pattern" in DC612 can be used to perform
checking.

2.

(1)

Hold down the <0> key for 5 seconds, then press the <Start> button to switch to CE mode.

(2)

Enter the password "6.7.8.9" and press the [Confirm] button.

(3)

Select [Tools] on the Control Panel.

(4)

Select the "System Settings" tab on the Touch Panel.

(5)

Scroll and select [Maintenance / Diagnostics].

(6)

Select [Registration].

(7)

Select [Registration Control - Setup Cycle].

Select [Start] on the DC675 screen.


The shift amount for each color is corrected automatically.

6.4.2.31 DC301 Initialize NVM

6.4.2.32 DC132 Machine ID / Billing Data (Adjustment / Others)

Purpose

Purpose

To perform initialization for any NVM area.

To repair the mismatch of the Serial No., Product No. and Billing Counter Value among the PWB when
ESS PWB or MCU PWB is being replaced, set those values stored in the non-replaced PWB to the
replaced PWB.

NOTE: At NVM Initialize, do not initialize the settings for Billing Counter, M/C Serial No., Market, HFSI,
Shutdown History, and Jam/Fail Counter. The values of Shutdown History and Jam/Fail Counter are
cleared by the process that is specified at Diag Exit (Exit Diagnostics).
Settings set up by the users, such as Fax Speed Dial Registration Data, Folder Registration Data, and
User Managed Auditron, and individual passwords can be erased by KO Tool.
NOTE: NVM Initialization Precautions

After initializing the NVM, take out the inspection sheet that comes with the machine and input the
NVM values ("ATC Setup Coefficient", "ATC Setup Offset", "ATC_Barcode_No", and "deltaATC
target Setup correction") that are listed for each color. If this action is not performed, the toner
density control will not be performed correctly and may cause image quality problems.

Procedure

DC132 can be executed when one of the following failures occurs:

124-324 (Billing Counter is mismatched at 3 positions)

124-325 (Billing Counter is mismatched at 1 positions)

124-312 (Any Product No. Mismatch)

124-313 (Any Serial No. Mismatch)

124-310 (Product No. Fail: Not initialized)

124-311 (Serial No. Fail: Not initialized)

1.

Select [Initialize NVM] on the "Maintenance / Diagnostics" screen.

NOTE: There are 3 locations that have Serial No., Product No. and Billing Counter, with 1 location on
the MCU PWB and 2 locations on the ESS PWB.

2.

The "Initialize NVM" screen is displayed.

3.

Select the area to be initialized.

Target areas: IOT, Input Device, Output (Finisher), Sys-SYSTEM, IISS, Sys-USER, and Fault
Counter

4.

Press the [Start] button.

5.

Follow the message shown on the "Initialize NVM" screen and select [Yes] or [No].

6.

Select [Close] to return to the "Maintenance / Diagnostics" screen.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

The IOT displayed on the UI screen, namely, MCU PWB, SYS1, and SYS2, represent the ESS
PWB.

NOTE: This function can only be used when failure has occurred.
(This function is supposed to be available with the failure active.)

When exiting the Service Mode after setting up the Serial No., the failure will be canceled.
(The Test Pattern Print is not available with the Fail active.)

Procedure
1.

Select [Adjustment / Others] on the "Maintenance / Diagnostics" screen.

2.

Select [Machine ID / Billing Data] on the "Adjustment / Others" screen.

3.

The "Machine ID / Billing Data" screen is displayed.

4.

Follow the instructions on the screen, select the PWBA that was not replaced or the PWBA with the
correct data and press [Start].

5.

Enter the Serial Number and select [Confirm].

6.

Select [Close] to return to the "Adjustment / Others" screen.

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General

General
6.4.2 How to Use the DC Codes

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

6.4.2.33 DC135 Initialize HFSI Counter (Adjustment / Others)

6.4.2.34 DC118 Jam Counter (Faults)

Purpose

Purpose

To initialize the HFSI Counter.

Displays the No. of occurrences of jams from the time of reset on completion of the previous servicing up
to now.

NOTE: For details on the HFSI Counter Codes, refer to 6.3.4 in Chapter 6.

Procedure
1.

Select [Adjustment / Others] on the "Maintenance / Diagnostics" screen.

2.

Select [HFSI Counter] on the "Adjustment / Others" screen.

3.

The "HFSI Counter" screen is displayed.

4.

Input the Chain-Link No. and select [Reset Current Value].

Procedure
1.

Select [Faults] on the "Maintenance / Diagnostics" screen.

2.

The following Items are displayed on the "Faults" screen.

The specified HFSI Counter is reset and the message "Job completed." is displayed on the screen.
5.

Print and verify the HFSI Report as necessary.

6.

Select [Close] to return to the "Adjustment / Others" screen.

Current Faults

Jam Counter button

Failure Counter button

Shutdown History button

3.

Select [Jam Counter].

4.

The following Items are displayed on the "Jam Counter" screen.

Chain-Link

Count

NOTE: Based on the data obtained from the Main Processor, the PSW displays the paper/
document jam history.

5.

Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.

The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)".

Select [Close] to return to the "Faults" screen.

6.4.2.35 DC120 Failure Counter (Faults)

6.4.2.40 DC122 Shutdown History (Faults)

Purpose

Purpose

Displays the No. of occurrences of failures from the time of reset on completion of the previous servicing
up to now.

Displays history classified into 4 categories: Document Jam, Paper Jam, Failure, and Last 40 Faults.

Procedure
Procedure

1.

Select [Faults] on the "Maintenance / Diagnostics" screen.

1.

Select [Faults] on the "Maintenance / Diagnostics" screen.

2.

The following Items are displayed on the "Faults" screen.

2.

The following Items are displayed on the "Faults" screen.

Current Faults

Jam Counter button

Jam Counter button

Failure Counter button

Failure Counter button

Shutdown History button

Shutdown History button

Current Faults

3.

Select [Shutdown History].

4.

The following Items are displayed on the "Shutdown History" screen.

3.

Select [Failure Counter].

4.

The following Items are displayed on the "Failure Counter" screen.

The Chain-Link, Date & Time, and Total CV of the selected button are displayed on the screen.

Chain-Link

Paper Jam button

Count

Document Feeder Jam button

Failure button

Last 40 Faults button

NOTE: The screen displays the Failure History based on the data obtained from the Main
Processor.

5.

Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.

The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)".

NOTE: The screen displays the Failure History based on the data obtained from the Main
Processor.

Select [Close] to return to the "Faults" screen.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.

The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)".

5.

Selecting any of the [Paper Jam/Document Feeder Jam/Failures/Last 40 Faults] button displays the
Chain-Link, Date & Time, and Total CV of the selected button.

6.

Select [Close] to return to the "Faults" screen.

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6.4.2 How to Use the DC Codes

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.4.2 How to Use the DC Codes

Version 1.2

6.4.2.41 DC912 2nd Transfer Voltage Offset Adjustment


Purpose
To adjust the secondary transfer voltage to accomodate the various types of paper that are available in
the market.

Procedure
1.

Load the paper to be adjusted for into the Tray and perform "Paper Type Settings" at the System
Administrator Menu. (Refer to the following table for the paper type settings)

Table 1 The Relationship Between the Classification on the UI and the


Paper Type (Factory Settings)
UI Classification

Paper Type

Bond Paper

Plain A

Plain (Tray Default Setting)

Plain B

Recycled

Plain C

Reload

Plain B

Heavyweight

Heavyweight A

Heavyweight (Reload)

Heavyweight A (Reload)

Extra Heavyweight

Extra Heavyweight A

Extra Heavyweight (Reload)

Extra Heavyweight A (Reload)

Custom Paper 1 Image Quality

Plain B

Figure 1 j0wa62000
*2 You can also skip the printing of Test Pattern.
Also take note that because the Test Pattern is meant to be printed on an A3 size, some patterns may be
missing when printed on other sizes. (Refer to Figure 1)
E.g. As A4 LEF becomes the later half of the pattern, although the patch number at the paper lead edge
is "9", the transfer output will be printed as "1".

2.

Select [MAX Setup] on the "Maintenance / Diagnostics" screen.

3.

Select [2nd Transfer Voltage Offset Adjustment] on the "MAX Setup" screen.

4.

Select [Paper Supply] and select the Tray that contains the paper to perform adjustment for.

5.

Select [Paper Type] and select the paper type that was set in Step 1.

1.

Whether there are any white spots in the K color patch (if there are, it indicates excessive voltage)

6.

Select [Print] to output the Test Pattern (*2).

2.

Whether the mixed K looks bluish (if it is, it indicates insufficient voltage)

7.

Select what you would consider as the best value (*3) among the "2nd Transfer Voltage Offset
(1~16)" Test Patterns and select [Adjust].

3.

Whether the halftone granularity is good (it is it bad, it indicates excessive voltage)

8.

Select [Close] to end.

*3 The selection points are:

6.4.2.42 ESS-related Hardware Diagnostic Function

CAUTION
The USB 1.1 Host Port that is hidden at the back of the ESS PWB cannot be used.

The following two types of functions are provided as the ESS System Component Diagnostics Functions.
1.

Download Diag

If the installed Memory is a Card Reader, remove the Memory Card Reader before performing the
Diag. Connection using extension cables are not guaranteed.

2.

Long Boot Diag

Things to Note for USB Memory

The function descriptions are as follows.

(1)

Do not use the USB memory (tool) to store any confidential/personal information.

(2)

Install a security software in the USB memory.

Download Diag
1.

You can download the security software [KeySafe Plus] for [Secure EasyDisk] from the
Information Systems Dept. home page

File Name/Version (as of 2009.7.14)

http://docubase.ssc.fxhq.fujixerox.co.jp/security/support/usb/
Table 1
File Name

DIAG_ESS_Kisyu_090616.bin

Version

V9.6.16

2.

Table 2
Target Model
Recommended USB memory

IO Data, EasyDisk Platinum 2, ToteBag Smart (TB-AT)

To prevent losing the USB memory, attach the strap that comes with the tool.

(4)

Job Logs that include job names and job owner names are encrypted before saved. The
diagnostic result logs are not encrypted because they do not contain confidential/personal
information.

Areas in the USB memory that are covered by the security function cannot be automatically
accessed. Set the security function to leave an unsecured area of 50MB or more so that it can be
used as temporary space to perform diagnostics/logging.

Operating Environment

ApeosPort-IV C2270/C3370/C4470/C5570
DocuCentre-IV C2270/C3370/C4470/C5570

(3)

3.

Download Diag Overview


The Download Diag provides the following 2 functions.
(1)

We recommend that you use a USB memory that is currently registered as a service tool
(499T08261).
Connect it to the USB 2.0 Port located at the front Panel.

ESS-related Hardware Diagnostic Function


Copy the diagnostic program into a USB memory in advance. Plug the USB memory into the
machine and turn ON the power while pressing <Energy Saver> + <Stop> + <9> (keypad) to
diagnose any failures in the ESS PWB and installed memory/HDD, etc. The Diag takes approx.
5mins.
The diagnostic results (PASS/FAIL/SKIP) are displayed on the Control Panel and recorded into
the USB memory as a diagnostic result log.
* "SKIP" is displayed when the optional parts are not detected.

Figure 1 j0ki61022
Figure 2 j0ki61023
The diagnostic results are saved as a text file right under the DIAG folder.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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6.4.2 How to Use the DC Codes

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.4.2 How to Use the DC Codes

Version 1.2

*This can also be performed from a PC via USB connection. Refer to item 1-6 for the
procedure.
(2)

Table 3
Panel LCD Display String

Panel LED

ESS-related Logging Function


*Logging function is not available for machines that are not installed with HDD.
Create a folder named "LOG" in a USB memory in advance. Plug the USB memory into the
machine and perform Download Diag to store the ESS-related logs in the "LOG" folder.
This function can retrieve logs at the same level (detail) as the [Logging Tool] and it can
retrieve all the errors that have occurred in the past (the ones stored in the HDD). However,
active logs cannot be retrieved. The required operation time is 3 to 5 minutes (depending on
size).
The logs are saved into a new folder that is created right under the "LOG" folder.
The folder names are as follows:

LED 1
String 2 Note 1 Note 3

LED 2
Note 4

Contents

String 1

When recording the log into the


USB memory for log record

USB MEDIA IS RECORDING SKIP


NOW
COMPLETE

Blinking Off

When checking the availability of


USB PC for log record

USB PC IS CHECKING

Blinking Off

When recording the log into the


USB PC for log record

USB PC IS RECORDING
NOW

SKIP

When each diagnostic SW is


running and when the diagnostic
results are re-displayed Note 2

XXX
("XXX" is the Test Item)
Refer to item 1-5.

PASS

DETECT
NOT DETECT

Blinking Off

COMPLETE
Blinking Off

FAIL XXX *5

Off

SKIP

Off

When the diagnostic results are re- ---DIAG PROGRAM NG


displayed Note 2
RESULT---

None

Blinking Off

When the diagnostic results are re- NO PROBLEM


displayed Note 2, every diagnostic
result is "OK"

None

Blinking Off

When a fatal error has occurred

None

Off

---FATAL ERROR OCCUR---

On

Note 1: String 2 is displayed after String 1 in the next line.


Note 2: When the display has reached the end line of the Control Panel (e.g. when there are a lot of
test items), this indicates the results that are displayed again after all tests have been completed.
This will not be shown if the display does not reach the end line of the Control Panel.
Note 3: Indicates the "Data" LED.
Note 4: Indicates the "Error" LED.
Figure 3 j0ki61024

Note 5: Indicates the Error Code at the occurence of FAIL.


CAUTION

* If the Download Diag is performed from a PC via USB connection, logs cannot be obtained.
4.

If any of the following situation occurs at the LED display on the Panel, escalate it based on the
trouble flow characteristics.

Control Panel/LED Indication Specifications


The list shows the string displayed on the Control Panel and the lighting status of the Control Panel
LED during each processing sequence of the diagnostic program.
Table 3
Panel LCD Display String

Panel LED
LED 1
String 2 Note 1 Note 3

Contents

String 1

When the diagnostic program


starts

---DIAG PROGRAM START--- None

LED 2
Note 4

Blinking Off

When the diagnostic program has ---DIAG PROGRAM END--finished

None

Off

When checking the availability of


USB memory for log record

DETECT

Blinking Off

USB MEDIA IS CHECKING

NOT DETECT

Off

Off

5.

[When a fatal error has occurred] (LED 1: OFF/ LED 2: ON)

LED 1 stopped blinking regardless of whether the diagnostics has completed or not

The diagnostic results are not displayed after the Test Names were displayed on the UI Panel

Diagnostic Contents/Displayed Results/Actions


This section explains the contents of the diagnostic test in the order they are performed.

Table 4

If there are more than one test items with "NG" result, action must be taken starting from items that
were tested earlier.
Table 4
Test Name
Test Contents
No. (Overview)
1

UI Panel VRAM Test


VRAM read/write verify
test

UI Panel Display Test

Control Panel Diagnostic


Display (Test Result
Display
Name)

DRAM Test
Standard Memory read/
write verify test (diag
time: approx. 45 sec)
DRAM Test
Extension Memory read/
write verify test (diag
time: approx. 45 sec)

Serial Line
Communication Test 1
IIT and Data Link Layer
communication test

Test Contents
No. (Overview)

Control Panel Diagnostic


Display (Test Result
Display
Name)

Error
Code Action to take if "NG"

IOT COMM

E04

Serial Line
Communication Test 2

PASS
FAIL

IOT and Data Link Layer


communication test

(1)

Check the contact of every


module and ESS (between
the cables/boards)

(2)

Remove and reinstall the


ESS PWB

Nothing
(Because this
is performed in
the first
processing
sequence
before the UI
display)

None
Nothing
(Because this
is performed
in the first
processing
sequence
before the UI
display)

(1)

Remove and reinstall the


ESS RAM DIMM #1/#2

(2)

Replace the ESS RAM


DIMM #1/#2

(3)

Replace the relevant


module

(3)

Replace the ESS PWB

(4)

Replace the BP PWB

Grid Pattern

None
Nothing
(Because this
is performed
in the first
processing
sequence
before the UI
display)

(1)

Remove and reinstall the


ESS PWB

(2)

Disconnect and reconnect


the UI Cable

(3)

Replace the UI Cable

(4)

Replace the UI

(5)

Replace the BP PWB

UI Panel display visual


check

Error
Code Action to take if "NG"

Test Name

SYSTEM
MEMORY M1

PASS
FAIL
SKIP

SYSTEM
MEMORY M2

IIT COMM

E02

E03

PASS
FAIL

E01

(6)

Replace the ESS PWB

(1)

Remove and reinstall the


ESS RAM DIMM #1

(2)

Replace the ESS RAM


DIMM #1

(3)

Replace the ESS PWB

(1)

Remove and reinstall the


ESS RAM DIMM #2

(2)

Replace the ESS RAM


DIMM #2

(3)

Replace the ESS PWB

(1)

Remove and reinstall the


ESS PWB

(2)

Replace the ESS PWB

ZEUS ASIC Test


ASIC copy path operation
test

E24

E05

ASIC print path operation


test

I2C Device Read / Write


Verify Test

NVM Read / Write Verify


Test

2010/08
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If the Serial Line


Communication Test 1 is
"FAIL", check the
connection with the IIT
(remove and reinstall the
ESS PWB)

(2)

If the IIT Test is "FAIL",


replace the IIT-Related
Parts

(3)

Replace the ESS PWB

(1)

Remove and reinstall the


ESS RAM DIMM #1/#2

(2)

Replace the ESS RAM


DIMM #1/#2

(3)

Replace the ESS PWB

PASS
FAIL

E06

(1)

Check the EP ROM


contacts (for bent and
broken pins, etc.)

(2)

Escalation

NVM PWB
ESS

PASS
FAIL

E08

(1)

Remove and reinstall the


PWBA MF-NVM

(2)

Replace the PWBA MFNVM

OS management area
test
Font ROM Test

Replace the ESS PWB

(1)

SEEP ROM 1

MAC Address inclusive


SEEPROM test

Option Font ROM


checksum test

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

PASS
FAIL

ZEUS ASIC Test

Version 1.2

IO ASIC

(5)

OPTION FONT PASS


ROM
FAIL
SKIP

E10

(3)

Replace the ESS PWB

(1)

Remove and reinstall the


Font ROM DIMM #1

(2)

Replace the Font ROM


DIMM #1

(3)

Replace the ESS PWB

6.4.2 How to Use the DC Codes

General

General

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.4.2 How to Use the DC Codes

Version 1.2

Table 4
Test Name

Table 4
Test Name

Test Contents
No. (Overview)

Control Panel Diagnostic


Display (Test Result
Display
Name)

Error
Code Action to take if "NG"

Test Contents
No. (Overview)

10

CLOCK

E11

17

Real Time Clock


Operation Test

PASS
FAIL

Calendar register test


(read only)
11

Flash Memory Test

(2)

Serial Line
Communication Test 3
EP Machine and Data
Link Layer
communication test

13

PDF High Compression


PDF PWB Test

HDD Test

16

E19

(1)

Remove and reinstall the


Riser PWB

(2)

Remove and reinstall the


Image EXT PWB

(3)

Replace the ESS PWB

(3)

Replace the Riser PWB

Replace the ESS PWB

(4)

Replace the Image EXT


PWB

EP
ACCESSORY
COMM

PASS
FAIL
SKIP

E15

(1)

Check the contact of every


module and ESS (between
the cables/boards)

HIGH-COMP
PDF PWB

HDD

PASS
FAIL
SKIP

PASS
FAIL
SKIP

E16

E17

E27

HDD file check


Energy Saver Mode
Operation Test

ENERGY
SAVE MODE

E18

Auto Energy Saver/


Recovery test

PASS
FAIL
SKIP

(1)

FILE SYSTEM PASS


FAIL
SKIP

File System Test

Replace the PWBA MFNVM

IMAGE-LOG
PWB

E14

HDD self test and read/


write verify test

15

IMAGE-LOG PWB Test


Image Log Board
memory test and Image
Path check

PASS
FAIL

ESS PWB and PDF High


Compression Board
communication
establishment verification
test (diagnosis time: max.
2 mins)
14

Remove and reinstall the


PWBA MF-NVM

Error
Code Action to take if "NG"

ESS ROM

Flash Memory checksum


test
12

(1)

Control Panel Diagnostic


Display (Test Result
Display
Name)

PASS
FAIL

18

Ethernet Test
Ethernet PHY Chip
Register read/write verify
test

(2)

Replace the relevant


module

(3)

Replace the ESS PWB

Serial Line
Communication Test 2-2

(1)

Remove and reinstall the


Riser PWB

IOT and Data Link Layer


communication test

(2)

Remove and reinstall the


Image COMP PWB

(3)

Replace the Riser PWB

(4)

Replace the Image COMP


PWB

(5)

Replace the ESS PWB

(1)

Disconnect and reconnect


the HDD Cable

(2)

Remove and reinstall the


HDD

(3)

Replace the FPC Cable

(4)

Replace the HDD ASSY

(5)

Replace the ESS PWB

(1)

Format the HDD (<Energy


Saver> + <Stop> + <4>)
and check if it can recover

(1)

Escalation

19

20

Serial Line
Communication Test 1-2

(5)

Replace the ESS PWB

PASS
FAIL
SKIP

E21

(1)

Replace the ESS PWB

IOT COMM (2) PASS


FAIL

E04

(1)

Check the contact of every


module and ESS (between
the cables/BP boards)

(2)

Remove and reinstall the


ESS PWB

(3)

Replace the relevant


module

ETHERNET
PHY

IIT COMM (2)

PASS
FAIL

E01

IIT and Data Link Layer


communication test
21

IIT Test
IIT built-in board
operation test

22

IIT
DIAGNOSIS

Fax Communication Test Fax COMM


Test of communication
with the Fax Card

(4)

Replace the ESS PWB

(5)

Replace the BP PWB

(1)

Remove and reinstall the


ESS PWB

(2)

Replace the ESS PWB

PASS
FAIL

Refer to item 1-5-1.

PASS
FAIL
SKIP

E28

(1)

Check the insertion point


of the USB Cable

(2)

Disconnect and reconnect


the Fax Cable

(3)

Remove and reinstall the


ESS PWB

(4)

Replace the Fax Card

(5)

Replace the BP PWB

(6)

Replace the ESS PWB

(1)

Table 4
Test Name
Test Contents
No. (Overview)
23

Fax Mini PWB Test

The main content of the diagnosis are as follows:


Control Panel Diagnostic
Display (Test Result
Display
Name)
FAX

Fax Mini PWB self test

24

PARALLEL IF PWB Test


PARALLEL IF Card
connection test

25

GBE LE PWB Test

PARALLEL IF
PWB

GBE LE PWB

Gigabit Ethernet Card


connection test

26

USB Hub Test


USB Hub connection test

Diagnostic Contents/Displayed Results

USB HUB

PASS
FAIL
SKIP

PASS
FAIL
SKIP

PASS
FAIL
SKIP

PASS
FAIL
SKIP

Error
Code Action to take if "NG"
E31
E32
E33

E23

(1)

Check the insertion point


of the USB Cable

(2)

Disconnect and reconnect


the Fax Cable

(3)

Remove and reinstall the


ESS PWB

(4)

Replace the Fax Card

(5)

Replace the BP PWB

(6)

Replace the ESS PWB

(1)

Remove and reinstall the


Riser PWB

(2)

E30

E34

Analog signal check of the Lamp/CCD, etc.

Image quality check using Built-in Test Patterns

Open circuit check using harness test signals

If an error is detected, a 3-digit code is displayed. The code is made up of one higher digit and
two lower digits, each of which corresponds to the codes (faulty parts). Note that if a
communication failure has occurred between the Controller and the IIT, "99999" will be
displayed.
Table 5
Code

Remove and reinstall the


Parallel Port PWB

Faulty Parts/Fault Contents

01

PWB Assy-LED

02

KIT-LENS

03

CABLE-FFC, CCD

10

CORD-SLIDE

12

Cable Assy-IIT/CONT
HRNS Assy-Main TOP

(3)

Disconnect and reconnect


the Conversion Cable

14,17
18

PWBA GAP

(4)

Replace the Riser PWB

99999

(5)

Replace the Parallel Port


PWB

Communication failure between the


Controller and the IIT

(6)

Replace the Conversion


Cable

(7)

Replace the ESS PWB

(1)

A method that uses a USB memory

(1)

Remove and reinstall the


Riser PWB

(2)

A method that uses a PC via USB connection

(1)

Use a USB memory

(2)

Remove and reinstall the


GIGA BIT PWB

(3)

Replace the Riser PWB

(4)

Replace the GIGA BIT


PWB

6.

There are 2 ways to perform the Download Diag.

Preparation
i.

(5)

Replace the ESS PWB


Remove and reinstall the
ESS PWB

(2)

Disconnect and reconnect


the USB Cable and the
Power Harness (USB HUB
& BP)
Replace the BP PWB

(4)

Replace the USB HUB


PWB

(5)

Replace the ESS PWB

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Download the Download Diag (diagnostic program) from the following URL into the PC.
URL: http://download.tsc.ksp.fujixerox.co.jp (Firmware download page)

ii.

(1)

(3)

Procedure

Create a "DIAG" folder right under the root of the USB memory and copy the diagnostic
program into that folder.
*Diagnosis Programs for other models can also be stored in the same DIAG folder without
causing any problem.

iii.

If you also want to retrieve the ESS Logs, create a "LOG" folder right under the root of the
USB memory in advance.

Diagnostic Procedure
i.

Turn OFF the machine and connect the USB Memory to the USB 2.0 Port at the left hand
side of the Control Panel.

ii.

Turn ON the machine while pressing the <Energy Saver> + <Stop> + <9> keys at the
same time.
(Hold down the 3 buttons until "DIAGLOAD" is displayed.)

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Version 1.2

After that, "DIAG PROGRAM READ" is displayed while the Diagnosis Program is being
downloaded from the USB memory.
If a "LOG" folder has been created in the USB memory to record logs, the log will be
retrieved before the "DIAG PROGRAM READ" is displayed.
CAUTION
If "DIAG PROGRAM READ" is not displayed even after approx. 20sec had passed, turn
OFF the power, remove the USB memory, and then check whether the correct diagnostic
program exists in the "DIAG" folder in the USB memory.
iii.

After the Diagnosis Program has been completely downloaded, the message "DIAG
PROGRAM EXECUTE" is displayed and the diagnosis program runs.

iv.

Once the diagnosis starts, diagnostic status and results are displayed on the Control
Panel.
If the diagnostic result is "FAIL", refer to item 1-5 (described previously) and resolve it.

v.

Once the diagnosis is complete, the message "USB MEDIA IS RECORDING" is


displayed and the diagnostic results are recorded in detail into the USB memory.

vi.

After the recording into the USB memory has been completed, the message
"---DIAG PROGRAM END---" is displayed and the Download Diag is completed.
*Note that depending on the machine configuration and error status, the message
"---DIAG PROGRAM END--" may be displayed somewhere else other than at the bottom
of the screen.

vii.
(2)

Turn the machine OFF and make sure that the power is completely off before removing
the USB memory.

Using a PC via USB connection.

Figure 4 j0ki61025
ii.

From the "Printer Model" pull-down menu, select "DownloadDiag" and click [Next].

iii.

Turn ON the machine while pressing the <Energy Saver> + <Stop> + <9> keys at the
same time.

iv.

Return to the PC.

(Hold down the 3 buttons until "DIAGLOAD" is displayed.)


When the following screen is displayed, click [Next].

Preparation
Copy the file for firmware set version into a PC and connect the PC to the machine with a USB
Cable.
Diagnostic Procedure
CAUTION
If the Diagnosis Program is not transferred to the machine within 2 minutes after turning ON the
power while pressing the <Energy Saver> + <Stop> + <9> keys, the Download Diag is not
working properly.

The Diagnosis Program for Download Diag is transferred to the machine.


When transfer has been completed, the following is displayed. Select [Finish] to close the
downloader.
Firmware upgrade has completed.
Model name: DownloadDiag

In this case, the Diag Item No. 5 "IOT and Data Link Layer Communication Test" is a FAIL
(E04).
Prepare the PC before starting the machine in Diag mode (<Energy Saver> + <Stop> + <9> +
Power ON).
i.

Activate the firmware downloader.

Figure 5 j0ki61026

At the machine, after "DIAG PROGRAM READ" is displayed, "DIAG PROGRAM


EXECUTE" is displayed to indicate that the Diagnosis Program has started running.

Table 6

From here onwards, the Diag is fully performed at the machine side.

v.

For the screen displays when the Diag is running, refer to item 1-5 because they are the
same as when using the USB memory.

22

When the Diag has completed, "---DIAG PROGRAM END---" is displayed. Turn OFF the
machine.

24

Long Boot Diag


Turn ON the power while pressing <Energy Saver> + <Start> to diagnose any failures in the ESS PWB
and installed memory, etc. This completes in approx. 2 minutes because fewer items are diagnosed
compared to in the Download Diag.

Test Name

Test Contents (Overview)

UI Panel Display
(Fault Code)

HDD Test

HDD device test

016-366

UFS test

016-367

Image Log Test

Image EXT PWB test

016-368

25

PDF High Compression PDF


Test

Image COMP PWB test

016-369

26

Standard ROM Write Mode


Test

QRY test

016-336

Revision History

Diagnostic Procedure
Turning ON the power while pressing the <Energy Saver> + <Start> will automatically start the
diagnostics.
If an error is detected, the Error Code (Chain-Link) will be displayed on the Control Panel.

Table 7
Creation Date/
Revision Date

Edition

Contents

2009/7/28

1st Edition

(Unlike in the Download Diag, the diagnostic result of each item is not displayed.)
End
Diagnostics Contents
The following shows the Diag Items and the Fail Codes that are displayed for "NG" Diagnostic Results.
Table 6
Test Name

Test Contents (Overview)

UI Panel Display
(Fault Code)

Standard RAM Test

Standard RAM read/write verify test

116-315

Extension RAM Test

Extension RAM read/write verify test

116-316

Standard ROM Test

Standard ROM checksum test

116-317

NVRAM Test

NVRAM read/write verify test

116-323

BP PWB Disconnect Detection Disconnect detection of BP PWB

016-327

UI Cable Disconnect Detection Disconnect detection of UI Cable

016-326

Font ROM Test

Standard Font ROM checksum test

116-380

8
9
10

SEEPROM Test

SEEPROM read/write verify test

016-351

SEEPROM expected value data test

016-350

11

Timer Test

Timer operation check (RTC) test

116-364

12

IIT Test

IIT device test

016-315

18

UI Test

UI device test

016-362

19

USB 1.0 Host Test

USB 1.0 Host device test

016-371

20

USB 2.0 Host Test

USB 2.0 Host device test

016-364

21

USB 2.0 Device Test

USB 2.0 Target device test

016-365

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Version 1.2

6.4.2.43 Software Upgrade (Device UI method)

6.4.2.44 Back Up Files / Restore Files

Purpose

Purpose

The Device UI Download feature is aimed to simplify the Firmware upgrade operation. It is a feature that
makes it no longer necessary to have a PC or USB Memory, which is currently needed, to perform
Firmware upgrade. When the machine is connected to the Network, this feature can obtain the Firmware
upgrade file from the server, store it in the HDD within the machine, automatically transit to the Download
Mode and then perform the Firmware upgrade.

The Back Up Files / Restore Files feature is provided so that the machine can be restored to its
operational state at the point when it was backed up in case its operation has become unstable, etc.
The backup can be stored in the machine built-in HDD or in a USB memory (service tool).
NOTE: For the detailed procedure, refer to [ADJ 35.2.1] in Chapter 4.

From among the following software upgrade methods, this feature is called the Remote method.
Table 1
Method

Overview

DLD method

Upgrade by using a Parallel Cable or USB Cable.

PJL method

Upgrade by using a LAN Cross Cable.

Device UI method

Upgrade by using a Network.

NOTE: For the detailed procedure, refer to [ADJ 35.1.1] in Chapter 4.

Preparations

Preparation

Before performing backup into a USB memory, create a folder named "backup" in the USB memory.

Make sure you print the Configuration Report before performing the operation.
Table 1 Data that can be backed up

Data list

When backing up to HDD When backing up to USB Memory

Firmware download file

ESS NVRAM

HDD resource area

HDD folder area

KIV: Only for machines with HDD.


Document data is excluded.

HDD management information area O

KIV: Only for machines with HDD.

Store the Firmware in a Web Server that is operating on the customer's intranet.

Procedure
1.

Enter the UI Diag and select [System Settings] -> [Common Service Settings] ->
[Maintenance / Diagnostics] -> [Software Upgrade] on the second page.

2.

Input the Web Server information on the UI screen.

3.

Select [Download Now] on the UI screen.

4.

The machine will automatically reboot after the download has completed.

Procedure
1.
2.

Turn OFF the machine and disconnect the Network Cable and Telephone Line that are connected to
the machine.
The following steps will differ depending on the backup destination.
[When backing up to HDD] Turn ON the power, enter the UI Diag and select "Back Up Files /
Restore Files".
[When backing up to USB Memory] Connect the USB, turn ON the power, enter the UI Diag and
select "Back Up Files / Restore Files".

3.

The following icons will appear.

Back Up Files

HDD

USB Memory

Restore Backed Up Files

HDD

USB Memory

Delete Backed Up Files

HDD

USB Memory

Backing Up Files

1.

Table 3

Select the [Back Up Files] icon, select [Hard Disk] or [USB Memory], and select [Start].
Table 2

Selection

Process detail
The restoration is done in the following steps:
(1) The ESS NVRAM is updated.

Selection

Process detail

When Hard Disk is selected

Data is backed up into the log image area in the HDD.

When USB Memory is


selected (for machines
without HDD)

When USB Memory is


selected (for machines with
HDD)

A backup file is created in the backup area of the HDD and the firmware
is encrypted and stored in a folder named "backup" in the USB memory.

2.

When USB Memory is


selected (for machines
without HDD)

The firmware is encrypted and stored in a folder named "backup" in the


USB memory.

(2)

The system will automatically reboot and start up.

After the Restore Backed Up Files has completed, disconnect the USB memory, print the
Configuration Report, and check the version.

[Delete Backed Up Files]


1.

Select the [Delete Backed Up Files] icon, select [Hard Disk] or [USB Memory], and select [Start].
Table 4

The file name when saving to the USB Memory is defined as follows.
"BACKUP_" + "Product Code" + "_" + "Serial Number" + "_" + "yymmddhhmm" + ".AES".

Selection

Process detail

E.g.) BACKUP_NC100229_185123_0610031651.AES
Restoring Backed Up Files

When Hard Disk is


selected

Instructing the deletion of HDD backup files erases the HDD backup files in the
HDD.

1.

When USB Memory


is selected

Instructing the deletion of USB backup files erases the USB backup files in the
HDD.

Select the [Restore Backed Up Files] icon, select [Hard Disk] or [USB Memory], and select [Start].
NOTE: (1)When the HDD does not contain any backup file, the restore instruction will result in error.
(2)

When the backup file and the serial number do not match (the restore was not performed for
the same machine), it will result in error.

(3)

When the "backup" folder of the USB memory contains multiple backup files, the latest backup
file (based on the file name) will be used in the restoration.

(4)

When backup files can be found in both the USB memory and the HDD, those in the USB
memory will have a higher priority to be used in the restoration.
Table 3

Selection

Process detail

When Hard Disk is selected

The restoration is done in the following steps:


(1) The HDD backup target areas of the HDD are initialized.
(2)

When USB Memory is


selected (for machines with
HDD)

The HDD backup target areas of the HDD are updated.

(3)

The ESS NVRAM is updated.

(4)

The system will automatically reboot and update the firmware.

(5)

After the firmware is updated, it will automatically reboot.

The restoration is done in the following steps:


(1) The USB backup target areas and folder areas of the HDD will be
initialized.
(2)

The USB backup target areas of the HDD are updated.

(3)

The ESS NVRAM is updated.

(4)

The system will automatically reboot and update the firmware.

(5)

After the firmware is updated, it will automatically reboot.

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General
6.4.2 How to Use the DC Codes

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Version 1.2

6.4.2.45 Delete All Certificates/Initialize Settings

6.4.2.46 UI (Control Panel) Self Diagnosis Function

Purpose

The Self Diagnosis Function that is introduced from 8th UI PF onwards is as follows.

Due to corrupted certificate file, etc., there are cases where the certificate data becomes unusable as it
repeatedly gets turned OFF upon activation, even after accessing [SSL / TLS Settings] under
[Connectivity & Network Setup] -> [Security Settings] to turn it ON. In such cases, performing "Delete All
Certificates / Initialize Settings" enables you to delete all certificates (Self Signed Certificate, Device
Certificates Get Utility Certificate, and CWIS Imported Certificate) other than the Next-gen EP Feature
Certificates that are used for billing management, thus allowing the system to recover without having to
delete all HDD/NVM data.

Table 1
No. Target Diagnostic Item

Operation
Mode

Description

Display Fail Code (123-333) (Same as


existing)

"Interrupt" "Log In / Out" LED blinks (repeats


2 times)

Display Fail Code (123-352)

"Interrupt" "Log In / Out" LED blinks (repeats


3 times)

Display Fail Code (123-353)

Write Control Panel internal error log

"Interrupt" "Log In / Out" LED blinks (repeats


4 times)

Can be differentiated from UI Cable Half


Connector

Communication

NOTE: Not available for FXCL.


2

Procedure
1.

Select [Delete All Certificates / Initialize Settings] on the "Maintenance / Diagnostics" screen.

2.

A Message is displayed on the "Delete All Certificates / Initialize Settings" screen.

3.

Press the [Start] button.

4.

A confirmation message appears. Select [Yes].

5.

After the "Delete All Certificates / Initialize Settings" has completed, the machine will automatically
reboot.

Read EEPROM for Sys

UI Cable Half Connector

24V Supply Line Voltage Level


Monitoring

5V Supply Line Voltage Level


Monitoring

Fax One Touch Key Not


Connected
(Initial Detection)

Fax One Touch Key Not


Connected
(Usual Detection)

Hard Key Pressed Continuously (10 Keys, Services Home Key/


Fax One Touch Key)

Touch Panel

Write EEPROM for Sys

Display Fail Code (123-354)

"Interrupt" "Log In / Out" LED blinks (repeats


5 times)

Can be differentiated from UI Cable Half


Connector

Display Fail Code (123-355)

Write Control Panel internal error log

Send Ver Ans. via communication line to the


Controller

Do not leave in Controller log

Display Fail Code (123-356)

Write Control Panel internal error log

"Interrupt" "Log In / Out" LED blinks (repeats


6 times)

Save 023-600 in Controller log

Write Control Panel internal error log

Skipping the Origin Point Correction brings


you to the Touch Check screen

Pressing continuously saves 023-601 in


Controller log

Write Control Panel internal error log

Display Fail Code (123-357)

Write Control Panel internal error log

"Interrupt" "Log In / Out" LED blinks (repeats


7 times)

Table 1
No. Target Diagnostic Item
Write EEPROM for Log

Operation
Mode
-

Description

Display Fail Code (123-358)

"Interrupt" "Log In / Out" LED blinks (repeats


7 times)

10

LED ON/OFF ("Interrupt" "Log In / Out")

Both are ON during reset -> both


simultaneously turns OFF at cencellation of
reset (except for hotline).

11

LCD/M (Screen Display/


Backlight)

As this can be differentiated from poor


contact, the malfunction can be found
automatically

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.5.1 Activity Report (User Mode)

Only one communication result is recorded in the four types of modes: G3, G4, ECM, and SG3

**Send**

No.

Start
Document No. Recipient Time

xx

xxx

xx: xx

xx

xxx

xx: xx

Time
used

No. of
pages

x min xx x
sec
xx
x min xx
sec

Communication Communication
Mode Contents
Result
xx

xxx

xxxx

xx

xxx

xxxx

Communication Result

Contents

Ready

Print or Store to Mailbox completes without any errors.

Line Busy

The specified number of redials was exceeded

Auto Resend

Call for resend without exceeding the limit on resending

Disconnect

The operator forced a specific call to stop on the panel

Recipient Verification Required Error during communication caused by the recipient or the network
User Resend

Number of resends exceeded the specified value

Receive Failed

Error during reception

xxx-xxx

Error Code has occurred (Chain-Link Code)

Cable Verification Required

Line is not connected

**Receive**

No.

Start
Document No. Recipient Time

Time
used

No. of
pages

Communication Communication
Mode Contents
Result

xx

xxx

xx: xx

x min
xx sec

xx

xxx

xxxx

xx

xxx

xx: xx

xx

xx

xxx

xxxx

x min
xx sec

In the following order, 1 Remote Station is recorded.

During Registration Dialing

Outgoing Call Recipient Name > Remote Terminal Name >


Remote ID > Telephone Number > Communication Mode
Incoming Call Remote Station Name>Remote ID>Communication Mode

For Full Dial

Outgoing Call Remote Terminal Name > Remote ID >


Telephone Number > Communication Mode
Incoming Call Remote Station Name > Remote ID > Communication
Mode

For E-mail Address

Recipient Name > E-mail Address

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6.5 Fax Related Information

General

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6.5 Fax Related Information

Version 1.2

6.5.2 Activity Report (CE Mode)

6.5.3 Protocol Monitor

**Send**

Format Overview
The implication of the symbol which appears in the arrow

No.

Start
Document No. Recipient Time

Time
used

No. of
pages

xx

xxx

xx: xx

xx

xxx

xx: xx

x min xx x
sec
xx
x min xx
sec

Communication Communication
Mode Contents
Result

In G3 mode, the command for displaying added information in the arrow is displayed.

xx

xxx

xxxx

< [Added Information] -

xx

xxx

xxxx

Example)
< @- , < #Implication of added information

Added Information Code When sending


Normal signal

Normal signal

Undefined

Undefined

Undefined

CRC Error Detection

Undefined

Undefined

Undefined

Carrier disconnected for 1sec in image information

Communication Communication
Mode Contents
Result

Undefined

Intermittent discontinuity in image information

Undefined

Undefined

xx

xxx

xxxx

Undefined

Undefined

xx

xxx

xxxx

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

**Receive**

No.

Start
Document No. Recipient Time

Time
used

xx

xxx

xx: xx

xx

xxx

xx: xx

x min xx x
sec
xx
x min xx
sec

Mode Display Contents

Classification Code Description


0

Outside line 0 (Channel 0)

Extension 0 (Channel 1)

Outside line 1 (Channel 2)

Extension 1 (Channel 3)

Outside line 2 (Channel 4)

Extension 2 (Channel 5)

No. of
pages

When receiving

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

Undefined

Recorded G3 Signal Name and Implication

Signal Name

Description

CED

Called Station Identification Signal

CNG

Outgoing Calling Tone

CI

Function Display Signal

ANSam

Varied Answering Tone

CM

Calling Menu Signal

JM

Common Menu Signal

CJ

CM Terminal Signal

NSF

Non-standard Features

CSI

Called Station Identification

DIS

Digital Identification Signal

NSC

Non-Standard Function Command

CIG

Calling Terminal Identification

DTC

Digital Send Command

SEP

Selection Polling

PSA

Polling Sub-Address

PWD

Password

NSS

Non-Standard Function Settings

TSI

Transmission Terminal Identification

DCS

Digital Command Signal

SUB

Sub Address

SID

Sending Station Identification

TCF

Training Check

CFR

Reception Preparation Verification

FTT

Training Failed

CTC

Correction Continuation (ECM)

CTR

Correction Continuation Response (ECM) [Response for CTC]

NSSX

Non-Standard Function Settings

TCFX

Training Check

PIX

Image Information

TRN

Training

CPIX

Image Information (ECM)

EOM

Note

EOP

Message Ends

EOS

Procedure Ends

MCF

Message Confirmation

MPS

Multi-Page Signal

PIN

Procedure Disruption Reject

PIP

Procedure Disruption Affirmation

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Signal Name

Description

PRI-EOM

Procedure Disruption EOM

PRI-MPS

Procedure Disruption MPS

PRI-EOP

Procedure Disruption EOP

RTN

Retraining Reject

RTP

Retraining Affirmation

EOR. EOM

Resend Ends / Message Ends (ECM)

EOR. EOP

Resend Ends / Procedure Ends (ECM)

EOR. MPS

Resend Ends / Multi-Page Signal (ECM)

EOR.NULL

Resend Ends / Partial Page Boundary (ECM)

EOR.PEOM

Resend Ends / Procedure Disruption EOM (ECM)

EOR.PEOP

Resend Ends / Procedure Disruption EOP (ECM)

EOR.PMPS

Resend Ends / Procedure Disruption MPS (ECM)

ERR

Resend Completion Response (ECM) [Response for EOR]

PPR

Partial Page Request (ECM)

PPS. EOM

Partial Page Signal / Message Ends (ECM)

PPS. EOP

Partial Page Signal / Procedure Ends (ECM)

PPS. MPS

Partial Page Signal / Multi-Page Signal (ECM)

PPS. NULL

Partial Page Signal / Partial Page Boundary (ECM)

PPS. PEOM

Partial Page Signal / Procedure Disruption EOM (ECM)

PPS. PEOP

Partial Page Signal / Procedure Disruption EOP (ECM)

PPS. PMPS

Partial Page Signal / Procedure Disruption MPS (ECM)

RNR

Reception Not Allowed (ECM)

RR

Reception Allowed (ECM)

EOMX

Message Ends (Xerox)

EOR.EOMX

Resend Ends / Message Ends (Xerox, ECM)

EOR.MPSX

Resend Ends / Multi-Page Signal (Xerox, ECM)

EOR.PEOX

Resend Ends / Procedure Disruption EOM (Xerox, ECM)

EOR.PMPX

Resend Ends / Procedure Disruption MPS (Xerox, ECM)

MPSX

Multi-Page Signal (Xerox)

PPS. EOMX

Partial Page Signal / Message Ends (Xerox, ECM)

PPS. MPSX

Partial Page Signal / Multi-Page Signal (Xerox, ECM)

PPS. PEOX

Partial Page Signal / Procedure Disruption EOM (Xerox, ECM)

PPS. PMPX

Partial Page Signal / Procedure Disruption MPS (Xerox, ECM)

PRI-MPSX

Procedure Disruption MPS (Xerox)

PRI-EOMX

Procedure Disruption EOM (Xerox)

CRP

Command Resend

DCN

Disconnection Command

FNV

Invalid Field Signal

???

Undefined Signal

2010/08
6-499

6.5 Fax Related Information

General

General
6.5 Fax Related Information
Signal Name

Description

2010/08
6-500

Signal Name

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Description

RM.DATA

TnDRes

Tone Detection Response

RM.RRM

TnDtInd

Tone Detection Command

RM.SRM

TnSBCon

Tone Send B Confirmation

RM.SRR

TnSBReq

Tone Send B Request

[Note1]

Supplementary Information 1

TnSConf

Tone Send Confirmation

[Note2]

Supplementary Information 2

TnSReq

Tone Send Request

[Note3]

Supplementary Information 3

TrcCon

Trace Confirmation

[Error]

Error/Emergency Occurence

TrcReq

Trace Request

[event]

[Fault Status]

SlpReq

Sleep Request

[V34Ph2]

Line Probing

SlpCon

Sleep Confirmation

[V34Ph3]

Equalizer Training

ExCaReq

Extended Capability Information Request

[V34Ph4]

Parameter Exchange

ExCaRes

Extended Capability Information Response

[DIAL]

Dial Information

ExCaCon

Extended Capability Information Confirmation

[TELCNT]

Line Connection (Telephone)

ExCaInd

Extended Capability Information Command

[TXCNT]

Line Connection (Auto Calling)

[RXCNT]

Line Connection (Incoming)

[DISCNT]

Line Disconnection

TRCINFO

Trace Information

[G3mCom]

Commands Issued by G3 Module

[ScmCom]

Commands Issued by System

AlmAInd

Call Abort Command

AlmARes

Call Abort Response

AlmSInd

Call Start Command

AlmSRes

Call Start Response

CalEInd

End Incoming Call Command

CallStts

Calling Status

CmlOReq

CML OFF Request

DialCon

Dial Confirmation

DialReq

Dial Request

HkOffDt

Hook Off Detection

HkOnDt

Hook On Detection

LnHAInd

Line Hold Intervention Abort Command

LnHdInd

Line Hold Intervention Command

LnHdRes

Line Hold Intervention Response

MemRCon

Memory Read Confirmation

MemRReq

Memory Read Request

SttsInd

Communication Status Command

SttsReq

Communication Status Request

TnDBInd

Tone Detection B Command

TnDBRes

Tone Detection B Response

Common Recorded G3/G4 Signal Name and Implication

Signal Name

Description

RstReq

Restart Request

RstCon

Restart Confirmation

WrSysP

System Parameter Notification

WrSCon

Accept System Parameter

DgWkReq

Self Diagnostic Start Request

DgWkCon

Self Diagnostic Start Confirmation

DiagReq

Self Diagnostic Command

DiagCon

Self Diagnostic Result

DgSIReq

Self Diagnostic Stop Request

DgSICon

Self Diagnostic Stop Confirmation

Alive

Actuation Status Display

Error

Error Notification

CallReq

Line Connection Request

CallCon

Line Connection Confirmation

CallInd

Line Connection Display

CallRes

Line Connection Response

DiscReq

Line Disconnection Request

DiscCon

Line Disconnection Confirmation

DiscInd

Line Disconnection Display

DiscRes

Line Disconnection Response

SeOpReq

Session Open Request

SeOpCon

Session Open Confirmation

SeClReq

Session Close Request

SeClCon

Session Close Confirmation

SeClInd

Session Close Display

SeClRes

Session Close Response

CapaReq

Capability Information Exchange Request

CapaCon

Capability Information Exchange Confirmation

CapaInd

Capability Information Exchange Display

CapaRes

Capability Information Exchange Response

PagSReq

Page Send Start Request

PagSInd

Page Receive Display

PagEReq

Page Send End Request

PagECon

Page Send End Confirmation

PagEInd

Page Receive End Display

PagERes

Page Receive End Response

DocEReq

Document Send End Request

DocECon

Document Send End Confirmation

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Signal Name

Description

DocEInd

Document Receive End Display

DocERes

Document Receive End Response

AbtReq

Session Stop Request

AbtCon

Session Stop Confirmation

AbtInd

Session Stop Display

AbtRes

Session Stop Response

Unknown

Undefined

2010/08
6-501

6.5 Fax Related Information

General

General
6.5 Fax Related Information

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-502

Version 1.2

Recorded G4 Signal Name and Implication


Signal Name
Signal Name

Description

SABME

Extended Asynchronous Balanced Mode (Mod128) Shift

DISC

Disconnect Command

SABM Asynchronous Balanced Mode (Mod8) Shift

UA

Unnumbered Confirmation Response

DM

Disconnect Mode Response

FRMR

Frame Reject Response

Information Command

RR

Reception Permitted Command / Response

RNR

Reception Prohibited Command / Response

REJ

Reject Command/Response

XID

Exchange ID Command / Response

N2TOUT

Maximum Transmission Trials N2 Over

T3TOUT

T3 Timer / Timeout

Dev Dead

No Device Response

Overrun

Number of Overrun Errors

Nonoctet

Number of Non-Octet Alignment Frames Received

Abort Sq

Number of Abort Sequences Received

CRC Err

Number of CRC Error Occurrences

Long Frm

Frame Larger than the Maximum Value Defined

Discard

Discard Frame

Underrun

Number of Underrun Occurences

CR

Calling Request

CN

Calls

CA

Call Accept

CC

Connection Completed

CQ

Restoration Request

CI

Disconnect Command

CF

Restoration Confirmation

SQ

Restart Request

SI

Restart Command

SF

Restart Confirmation

DT

Data

RR

Reception Permitted

RNR

Reception Prohibited

RQ

Reset Request

RI

Reset Command

RF

Reset Confirmation

IT

Interrupt

IF

Interrupt Confirmation

Description

DIG

Diag

GQ

Registration Request

GF

Registration Confirmation

Unknown

Undefined

COMWTOUT
T20TOUT

Restart Timeout

T21TOUT

Calling Request Timeout

T22TOUT

Reset Request Timeout

T23TOUT

Restoration Request Timeout

T25TOUT
Lin Dead

No response from the lower level

DTErdy

DTE Ready

DCErdy

DCE Ready

DCEnot

DCE Set Ready

Off Hook

Calling Request

Bell

Incoming Indication

DialST

Dial Start

Dial

Dial Number Transmission

ID / CPS

ID / Call Progress Signal Reception

DATArdy

Data Ready

On Hook

Disconnect Request / Response

DiscCon

Disconnect Confirmation

DiscInd

Disconnect Command

TCR

Transport Connection Request

TCA

Transport Connection Accept

TCC

Transport Connection Disconnect

TBR

Transport Block Reject

TDT

Transport Data

Unknown

Undefined

T02TOUT

Waiting of TCR Reception

T11TOUT

TCA Waiting for TCR

Net Dead

No response from the lower level

CSS

Session Start Command

RSSP

Session Start Affirmation Response

RSSN

Session Start Reject Response

CSE

Session End Command

RSEP

Session End Affirmation Response

CSA

Session Stop Command

RSAP

Session Stop Affirmation Response

CSCC

Session Change Control Command

Signal Name

Description

Signal Name

RSCCP

Session Change Control Affirmation Response

ClsReq

G4 Channel Close Request

RSUI

Session User Information Response

ClsCon

G4 Channel Close Confirmation

ANYSS

Session Undefined

CallReq

Line Connection Request

CDS

Document Start Command

CallCon

Line Connection Confirmation

CDC

Document Continue Command

CallInd

Line Connection Display

CDE

Document End Command

CallRes

Line Connection Response

RDEP

Document End Affirmation Response

DiscReq

Line Disconnection Request

CDCL

Document Function List Command

DiscCon

Line Disconnection Confirmation

RDCLP

Document Function List Affirmation Response

DiscInd

Line Disconnection Display

CDPB

Document Page Boundary Command

DiscRes

Line Disconnection Response

RDPBP

Document Page Boundary Affirmation Response

LinkOk

For Packet Exchange

RDPBN

Document Page Boundary Reject Response

LinkNg

For Packet Exchange

CDUI

Document User Information Command

SeOpReq

Session Open Request

CDR

Document Resynchronized Command

SeOpCon

Session Open Confirmation

RDRP

Document Resynchronized Affirmation Response

SeOpInd

Session Open Display

CDD

Document Abort Command

SeOpRes

Session Open Response

RDDP

Document Abort Affirmation Response

SeClReq

Session Close Request

RDGR

Document General Application Reject Response

SeClCon

Session Close Confirmation

ANYDD

Document Undefined

SeClInd

Session Close Display

PresD

Presentation Attribute Descriptor

SeClRes

Session Close Response

DocuD

Document

CapaReq

Capability Information Exchange Request

PageD

Page

CapaCon

Capability Information Exchange Confirmation

TextU

Text Unit

CapaInd

Capability Information Exchange Display

RstReq

Restart Request

CapaRes

Capability Information Exchange Response

RstCon

Restart Confirmation

PagSReq

Page Send Start Request

WrSysP

System Parameter Notification

PagSInd

Page Receive Display

WrSCon

Accept System Parameter

PagEReq

Page Send End Request

RdSysP

Read System Parameter

PagECon

Page Send End Confirmation

RdSCon

System Parameter Information

PagEInd

Page Receive End Display

DgWKReq

Self Diagnostic Start Request

PagERes

Page Receive End Response

DgWkCon

Self Diagnostic Start Confirmation

DocEReq

Document Send End Request

DiagReq

Self Diagnostic Command

DocECon

Document Send End Confirmation

DiagCon

Self Diagnostic Result

DocEInd

Document Receive End Display

DgSIReq

Self Diagnostic Stop Request

DocERes

Document Receive End Response

DgSICon

Self Diagnostic Stop Confirmation

ChgCReq

Token Transfer Request

Alive

Actuation Status Display

ChgCCon

Token Transfer Confirmation

Error

Error Notification

ChgCInd

Token TransferDisplay

OpenReq

G4 Channel Open Request

ChgCRes

Token Transfer Response

OpenCon

G4 Channel Open Confirmation

AbtReq

Session Stop Request

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-503

Description

6.5 Fax Related Information

General

General
6.5 Fax Related Information

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-504

Version 1.2

Recorded ISDN Signal Name and Implication


Signal Name

Description

AbtCon

Session Stop Confirmation

AbtInd

Session Stop Display

AbtRes

Session Stop Response

FReq

G4F Code Request

Fcon

G4F Code Confirmation

FInd

G4F Code Indication

FRes

G4F Code Response

Unknown

Undefined

Signal Name

Description

SABME

Extended Asynchronous Balance Mode Settings

DISC

Disconnect

UA

Unnumbered Confirmation

DM

Disconnect Mode

FRMR

Frame Reject

Information

RR

Reception Permitted

RNR

Reception Prohibited

REJ

Reject

XID

ID Exchange

UI

Unnumbered Information

T200TOUT

T200 Timeout

T201TOUT

T201 Timeout

T202TOUT

T202 Timeout

L1NOTSEN

Layer1 Send Unfinished

L2NOTE

Layer2 Note

INF00

INF00 Signal

INF01

INF01 Signal

INF02

INF02 Signal

INF03

INF03 Signal

INF04

INF04 Signal

INF0X

INF0X Signal

L1Deact

Layer1 Stop

DchColl

Dch Conflict

L1Sync

Layer1 Synchronization

L1Act

Layer1 Activation

L1Lost

Layer1 Non-synchronized

L1NOTE

Note

ALERT

Call Message

CALLPROC

Accept Call Setup Message

CONN

Response Message

CONNACK

Response Confirmation Message

PROG

Elapse Display Message

SETUP

Call Setup Message

RESUME

Resume Message

RESACK

Resume Confirmation Message

RESREJ

Resume Reject Message

SUSPACK

Suspend Confirmation Message

SUSPREJ

Suspend Reject Message

Signal Name

Description

Signal Name

Description

DISC

Disconnection Message

DgWkCon

Self Diagnostic Start Confirmation

RELEASE

Release Message

DiagReq

Self Diagnostic Request

RELCOMP

Release Completion Message

DiagCon

Self Diagnosis Confirmation

INFO

Added Information Message

DgSIReq

Self Diagnostic Stop Request

NOTIFY

Notification Message

DgSICon

Self Diagnostic Stop Confirmation

REST

Default Settings Message

Alive

Arrive Display

RESTACK

Default Settings Confirmation Message

Error

Error Notification

STATUS

Status Display Message

CallReq

Calling Request

STAENQ

Status Enquiry Message

CallCon

Calling Confirmation

ERROR

Error Notification

CallInd

Incoming Call Indication

NULL

Domestic Stipulated Message Classification Message

CallRes

Incoming Call Response

SETUPACK

Call Setup Confirmation Message

DiscReq

Disconnect Request

USERINFO

User Information Message

DiscCon

Disconnect Confirmation

HOLD

Hold Message

DiscInd

Disconnect Command

SUSPEND

Suspend Message

DiscRes

Disconnect Response

HOLDACK

Hold Confirmation Message

TrcReq

Trace Request

HOLDREJ

Hold Reject Message

TrcCon

Trace Confirmation

RETRIEVE

Cancel Hold Message

SlpReq

Sleep Request

RETACK

Cancel Hold Confirmation Message

SlpCon

Sleep Confirmation

RETREJ

Cancel Hold Reject Message

MRdWrReq

Memory Read/Write Request

DETACH

Channel Released Message

MrdWrCon

Memory Read/Write Confirmation

DETACK

Channel Released Confirmation Message

ToneReq

Tone Service Request

SEGMENT

Segmentation Message

ToneCon

Tone Service Confirmation

FACILITY

Facility Message

SusReq

Suspend Request

REGISTER

Registration Message

SusCon

Suspend Confirmation

CANACK

Cancel Registration Confirmation Message

ResReq

Resume Request

FACACK

Facility Confirmation Message

ResCon

Resume Confirmation

REGACK

Registration Confirmation Message

ModeChg

Communication Mode Change Notification

CANREJ

Cancel Registration Reject Message

OnLine

Online Notification

FACREJ

Reject Facility Message

OffLine

Offline Notification

REGREJ

Reject Registration Message

State

Calling Status

CONGEST

Congestion Control Message

RstReq

Restart Request

RstCon

Restart Confirmation

WrSysP

System Data Write Request

WrSCon

System Data Write Confirmation

RdSysP

System Data Read Request

RdSCon

System Data Read Confirmation

DgWkReq

Self Diagnostic Start Request

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-505

6.5 Fax Related Information

General

General
6.5.4 Protocol Trace

2010/08
6-506

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.5.4.1 Protocol Trace


T.30 PROTOCOL TRACE DIS/DCS (Year 2000 version)
According to the recommendation in year 2000 ITU-T (previously, CCITT), FIF Bit assignment of DIS,
DCS, DTC signals was modified and reached the maximum of 12 bytes (96 bits). According to the new
recommendation (F Code / Color Fax / Internet FAXInternet FAX functions, etc), the assignment of
individual Bits is displayed as follows. (DIS FIF=20EEFAC4801F is used as an example)

Hexadecimal number Binary


0

0000

0001

0010

0011

0100

0101

0110

0111

1000

1001

1010

1011

1100

1101

1110

1111

Link is provided inside each Bit in the following illustration described in the Electronic Manual. Press the
button of the item to link to its contents description.
NOTE: *The stamp sets the reserved Bit to "0".
NOTE: JBIG: Joint Bi-level Image Coding Experts Group... Binary Image Encoding Method, Reversible
(can be restored to original data after compression/expansion), for BW Fax Use
JPEG: Joint Photographic Coding Experts Group... Multi-Value Natural Image Encoding Method,
Non-Reversible (cannot be restored to original data once compressed or expanded), for Color Fax
Use

Figure 1 j0mf2701

6.5.4.2 FCF/FIF Description

6.5.4.3 Bit 7 Description

DIS: 80

64: ECM Frame size (DCS is invalid)

DCS: 82/83

0 -> 256 Octet


1 -> 64 Octet

DTC: 81

Refer to "EFS" of Bit 28 (6.5.4.15)

Frame (Signal) List Table sent by Sending Station during F-Code Communication... Frame Name is
printed in protocol

Frame Name

FCF

Name/Contents

PWD

C1

Password. Enter password in FIF.

SEP

A1

Selective Polling. Enter the Sub Address in FIF.

Sending permitted only when Bit 50 of DIS is 1.

Displays the specific document number when used with PSA concurrently.
Sending permitted only when Bit 47 of DIS is 1.
PSA

61

Polling Sub Address. Enter the Sub Address in FIF.

SUB

C2/C3

Sub Address. Enter the Sub Address of the called party in FIF.

SID

A2/A3

Sending Station ID. Enter the identification number (Local Station ID) of the
Sending Station in FIF.

Sending permitted only when Bit 35 of DIS is 1.

Sending permitted only when Bit 49 of DIS is 1.

Sending permitted only when Bit 50 of DIS is 1.


The frame (signal) that can be used is decided according to the capability of the Receiving Station
declared by DIS.
Every frame in the table has to be sent prior to DCS.
When sending, Bit 49 and 50 of DCS and Bit 35, 47, and 50 of DTC must be set to "1".
Enter 20 characters for Password in ASCII code (0-9, #, *) and 20 characters for Sub Address in ASCII
code (0-9).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-507

6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-508

Version 1.2

6.5.4.4 Bit 6 Description

6.5.4.5 Bit 16 Description

V8: V.8 Capability (28.8Kbps MODEM Function, SG3)

D2: Two Dimension Coding (Encoding Capability)

0 -> Off

0 -> MH only

1 -> On (DCS is invalid)

1 -> MH and MR

6.5.4.6 Bit 15 Description

6.5.4.7 Bit 14~11 Description

VR: Vertical Resolution (Slow Scan Linear Density)

DSR: Data Signaling Rate (Electrical Transmission Speed), [ ] corresponds to the past machine only

0 -> 3.85l/mm 1 -> 3.85l/mm and 7.7l/mm


Also see Bit 44 and 45

Bit 44: Refer to 6.5.4.22

Bit 45: Refer to 6.5.4.21

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

14

13

12

11

DIS/DTC

V27ter Fall Back

2400 Bit/s: V27ter

V27ter

4800 Bit/s: V27ter

V29

9600 Bit/s: V29

V27ter and V29

7200 Bit/s: V29

Not Used

Invalid [14400 Bit/s: V33]

Preset

Invalid [12000 Bit/s: V33]

Not Used

Preset

Invalid [V27ter, V29,


V33]

Preset

Not Used

14400 Bit/s: V17

Preset

12000 Bit/s: V17

Not Used

9600 Bit/s: V17

V27ter, V29, [V33] V17

7200 Bit/s: V17

Not Used

Preset

Preset

Preset

Not Used

Preset

Preset

Preset

2010/08
6-509

DCS

6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-510

Version 1.2

6.5.4.8 Bit 10 Description

6.5.4.9 Bit 9 Description

RX: Reception Capability

TX: Preparation of Send Originals or Documents for Public Polling

0 -> Off

0 -> Send Document Not Available (DCS is fixed at 0)

1 -> On

1 -> Ready

6.5.4.10 Bit 24, 32, 40, 48, 56, 64, 72, 80, 88, 96, 104, 112
Description

6.5.4.11 Bit 21~23 Description


MSL: Minimum Scan Line (Minimum Scan Line Electrical Transmission Time Capability)

EXT: Extend Field (Extended Field)


0 -> Indicates no data in the subsequent byte

23

22

21

DIS (Minimum Scan Line Time Capability) DCS (Minimum Scan Line Time)

1 -> Indicates data in the subsequent byte

20ms (3.85l/mm): T7.7=T3.85

20ms

40ms (3.85l/mm): T7.7=T3.85

40ms

10ms (3.85l/mm): T7.7=T3.85

10ms

5ms (3.85l/mm): T7.7=T3.85

5ms

10ms (3.85l/mm): T7.7=1/2 T3.85

Not Used

20ms (3.85l/mm): T7.7=1/2 T3.85

Not Used

40ms (3.85l/mm): T7.7=1/2 T3.85

Not Used

0ms (3.85l/mm): T7.7=T3.85

0ms

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Displays the minimum scanning time per scan line for 7.7l/mm (High Quality) and 3.85l/mm
(Standard) Slow Scan Linear Density of T7.7 and T3.85 respectively.

T7.7=1/2 T3.85 means that the scanning time in High Quality mode is reduced to half of the
scanning time in Standard Mode.

MSL is being ignored at ECM Communication.

2010/08
6-511

6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-512

Version 1.2

6.5.4.12 Bit 19, 20 Description

6.5.4.13 Bit 17, 18 Description

UL: Unlimited (Unlimited length=Roll Paper)

WA3: Width of A3 (A3 Width)

LB4: Length of B4 (B4 length)

WB4: Width of B4 (B4 Width)

UL

LB4

Maximum Record Length (Slow Scan Length)

WA3

WB4

Maximum Record Width (Fast Scan Width)

A4 length (297mm)

A4 width (215mm)

B4 length (364mm) and A4 length (297mm)

Below B4 width (255mm) (A4 included)

Unlimited length (Roll Paper)

Below A3 width (303mm) (B4 and A4 included)

Invalid (Selection not allowed)

Invalid (Selection not allowed)

6.5.4.14 Bit 31 Description

6.5.4.15 Bit 28 Description

T6: T.6 Coding (MMR Coding)

EFS: ECM Frame size (ECM Frame Octet Count)

0 -> MMR Coding Disabled

0 -> 256 Octet (DIS is fixed at 0)

1 -> MMR Coding Enabled

1 -> 64 Octet
NOTE: Among Bit 7 data, when DIS Bit 7 is "1", DCS Bit 28 will be declared as "1", and ECM frame will
become 64 Octet Mode. (For Description of Bit 7, refer to 6.5.4.3)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-513

6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
6-514

Version 1.2

6.5.4.16 Bit 27 Description

6.5.4.17 Bit 26 Description

ECM: Error Correction Mode

UCM: Uncompressed Mode

0 -> ECM Disabled

0 -> Off

1 -> ECM Enabled

1 -> On

6.5.4.18 Bit 25 Description


HSM: 2400BPS Handshaking

6.5.4.19 Bit 1, 3, 33~38, 47, 49~51, 53~55, 57, 59, 60, 62, 65~71,
73~75, 81~84, 87, 92~95, 97~99, 101, 102 Description

0 -> Off
1 -> On
HSM is pertinent to past models. New recommended machine is set to "0".

Division Bit No.

Contents [For DIS/DTC -> 1: With capability, 0: No capability;


Item Name For DCS -> 1: Send the relevant signal, 0: Do not send]

Bit 1

SIM

Internet FAX Simple Mode Capability

Bit 3

REAL

Internet FAX Real time Internet Fax

Bit 33

IGN

Invalid Field Signal Capability

Bit 34

SPC

F Code Multiple Selection Polling Capability. DCS is set to 0. (Refer to


the table in 6.5.4.2)

Bit 35

SUB

F-Code Polling Sub Address CapabilityDCS is set to 0.

Bit 36

T43

Color Fax T.43 Encoding Capability. Select T.43 or JPEG (Bit 68) as the
Encoding Method

Bit 37

INT

Color Fax Plain Interleave Capability. Valid only when Bit 36 is 1.

Bit 34

SPC

F Code Multiple Selection Polling Capability. DCS is set to 0.

Bit 47

SEP

F Code Selection Polling Capability. DCS is set to 0.

Bit 49

SAC

F Code Sub Address Capability

Bit 50

PWC

F Code Password Capability

Bit
51~51

File Transfer Capability

Bit
59~65

Mixed Mode / Bit 66 and 67

Bit 68

JPG

Color Fax JPEG Encoding Capability. Bit 27 (ECM) is set to 1 if this is


set to 1.

Bit 69

FC

Color Fax Full Color Capability. Valid only when Bit 68 is 1.

Bit 70

HUF

Huffman Code Table Command. Valid only when Bit 68 is 1. DIS is set
to 0. (Change the compression rate based on the Code Table)

Bit 71

12

12bit/pixel Capability. For 0, image data is 8bit/pixel. Valid only when Bit
68 is 1.

Bit 73

SAM

Color Fax Sub Sampling Disabled (L*, a*, b* is 1: 1: 1). 0 is 4: 1: 1. Valid


only when Bit 68 is 1.

Bit 74

ILL

Color Fax Non-Standard Irradiated Light. 0 uses CIE Standard


Irradiated Light D50. Valid only when Bit 68 is 1.

(Refer to the table in 6.5.4.2)

(Refer to the table in 6.5.4.2)

(Refer to the table in 6.5.4.2)

(Refer to the table in 6.5.4.2)

(Refer to the table in 6.5.4.2)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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6.5.4 Protocol Trace

General

General

2010/08
6-516

6.5.4 Protocol Trace

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.5.4.20 Bit 46 Description


Division Bit No.

Contents [For DIS/DTC -> 1: With capability, 0: No capability;


Item Name For DCS -> 1: Send the relevant signal, 0: Do not send]

GAR

Bit 75

Color Fax Non-Standard Gamut Range. 0 uses the standard range.


Valid only when Bit 68 is 1.

Bit 81

HKM

HKM key

Bit 82

RSA

RSA key

Bit 83

OVR

Overwrite Mode

Bit 84

HFX

HFX40 Code

Bit 87

HFI

HFX40-I Hashing Capability

Bit
92~95

T44

Mixed Raster Contents Mode

Bit 97

C34

Color Fax 300x300, or 400x400 pixels/25.4mm Capability

Bit 98

C100

Color Fax 100x100 pixels/25.4mm Capability

Bit 99

BFT

Binary File Transfer Capability

Bit 101

IP

Internet FAX Selective Polling. DCS is set to 0.

Bit 102

IA

Internet FAX Routing Address. When used in DCS, other F-Code Bit 49
and 50 may be set to 1.

Division Description

Division

Contents

C: Color Fax

Scan a color document with a Scanner of 200 dpi or more and encode
(compress) the image data with 8x8 bits pixel elements (or more) (CIELAB data
Expressed by L*, a*, b*) to JPEG or T43 for transmission purposes. ECM is
required for G3. a*: +Red<->Green- ("+" value for Red and "-" value for Green),
b*: +Yellow<->Blue-(same) CIELAB Data Color Component Sampling L*,a*,b* > 4: 1: 1 shows that a*, b* components are reduced to 1/4 of L* component
(Brightness element data).1: 1: 1 indicates that Sub Sampling is not performed
(not thinned out).
Moreover, if only L* component is being used while a*,b* value is set to 0, 0,
it will become BW Fax.

F: F-Code

(Refer to Table 2 for F-Code) F-Code Communication also supports passwordprotected Mail Box communication with machine of other brands. Registers the
password or sub-address to the receiving station and notifies the setup
availability in DIS.
Add password, sub address, and others in the function frame at the Sending
Station and send. The Receiving station will receive only if the settings match.
If the Sending Station does not have the capability, the frame will not be sent.

T: File Transfer

M: Mixed Mode

HMSL: Super High Quality Mode MSL Time (Valid for DIS only)
0 -> T15.4=T7.71 -> T15.4=1/2 T7.7

If HMSL is "1" and T7.7 is 10, 20, 40ms, the linear scan time for Super High Quality Mode is reduced
to 1/2 of High Quality Mode.

If DIS T7.7 is 0ms or 5ms (Bit 23, 22 and 21 are 111, 001, and 110 respectively), Bit 46 must be set
to "0".

6.5.4.21 Bit 45 Description

6.5.4.22 Bit 44 Description

MBR: Meteric Based Resolution Preferred

IBR: Inch Based Resolution Preferred

(mm series resolution capability ... DIS only)

(Inch Series Resolution Capability) DIS

DIS

0 -> Off
1 -> On
0 -> Off

DCS

1 -> On (DCS is optional)


When Bit 15 is "1"*

0 -> mm series
1 -> Inch series

MBR

IBR

Resolution (relationship between Bit 15 and Bit 43, 44, and 45)

Invalid (Selection not allowed)

200x200 pel/inch

8x7.7 l/mm

8x7.7l/mm and 200x200pel/inch

When Bit 43 is "1"*

MBR

IBR

Resolution (relationship between Bit 15 and Bit 43, 44, and 45)

Invalid (Selection not allowed)

400x400 pel/inch

16x15.4 l/mm

16x15.4 l/mm and 400x400 pel/inch

* When Bit 41~43 is 0, the contents of Bit 15 becomes valid.

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6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

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Version 1.2

6.5.4.23 Bit 43 Description

6.5.4.24 Bit 42 Description

Super High Quality Capability

300x300 pel/inch (TC7033 Super High Quality-equivalent)

0 -> Off

0 -> Off

1 -> On

1 -> On

DIS 16x15.4 l/mm and/or 400x400 pel/inch


DCS 16x15.4 l/mm or 400x400 pel/inch

6.5.4.25 Bit 41 Description

6.5.4.26 Bit 79 Description

8x15.4 l/mm (7017/7045 High Quality 2-equivalent)

85O: T.85 JBIG Option Capabilities

0 -> Off

0-> OFF

1 -> On

1->On (Bit 78 and 27 are set to "1")

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6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

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Version 1.2

6.5.4.27 Bit 78 Description

6.5.4.28 Bit 77 Description

85B: T.85 JBIG Basic Capacity

LEG: North America Legal Size (215.9x355.6mm)

0: OFF

0: OFF

1: On (Bit 27: ECM is set to "1")

1: On (when DIS/DTC is 1, the reception capability of A4 size is required)

6.5.4.29 Bit 76 Description

6.5.4.30 Bit 105~109 Description

LET: North America Letter Size (215.9x279.4mm)


0: OFF
1: On (when DIS/DTC is 1, the reception capability of A4 size is required)

Bit NO

Contents Description

Value

105

600

600x600 pixels/25.4mm

1: ON

106

1200

1200x1200 pixels/25.4mm

107

3x6

300x600 pixels/25.4mm

108

4x8

400x800 pixels/25.4mm

109

6x12

600x1200 pixels/25.4mm

0: OFF
1: ON
0: OFF
1: ON
0: OFF
1: ON
0: OFF
1: ON
0: OFF

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6.5.4 Protocol Trace

General

General
6.5.4 Protocol Trace

6.5.5 Troubleshooting of ISDN Communication(FX only)


This KIT is for Japan market only.

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Version 1.2

6.5.6.1 Super G3 Fax


In 1996 ITU-T, [Super G3 Fax] is recommended.[Super G3 Fax] supports 28.8Kbps Fax communication,
has modem capability of V.8 and V.34, and its protocol consists of V.8 and V.34 parts....33.6Kbps is also
available as an option. With [Super G3 Fax], 28.8Kbps communication with the other companies Fax is
made possible, and so is the communication with the conventional 14.4K/9600 bps G3 Fax.

When communicating via [Super G3] mode, [SG3] is recorded in the Report Mode column.

[Super G3] Image Information Transmission is performed in "ECM (Error Correction Mode)".

V.34 is the standard for 28.8K (option: 33.6K) to 2400 bps modem; V.8 is the standard for deciding
on the procedure to select the optimal mode for the preceding line condition to V.34.FIF
configuration (Table 1) of CM and JM signals used in V.8 and the details of every bit are as follows.

[Super G3 Fax] can communicate with conventional Fax in standards other than V.34 (28.8K), such as
V.17 (14.4K) and V.29/V.27ter(9600/4800), and has V.8 feature which supports the procedure for
selecting the optimal speed for verifying the line condition.

TCF signal (in Phase B) is not used in V.34.

The command (such as NSF/DIS) speed for the conventional procedure is 1200bps in V.34.

Figure 1 j0mf2716
NOTE1 Signal Names and Contents
CNG (Calling signal):
The signal for showing the communication function from the outgoing terminal is sent
continuously until ANSam arrives.
CNG is not recorded in Trace.
During Manual Send, "CI" signal is sent as V.8 Calling signal
When Phase B is entered without ANSam being detected and DIS V.8 capability is available
(bit 6=1)", send CI from the outgoing side and return to the V.8 procedure in Super G3 mode.
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6.5.6 Super G3 Fax

General

General
6.5.6 Super G3 Fax

2010/08
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ANSam (Response signal):


Stops after the signal with amplitude of 2100Hz modulated by15Hz is being sent continuously
for 4sec, or once CM is detected. Fax without Super G3 capability is detected as CED.
CM (Calling Menu Signal):
300bps signal (*) that declares the modem mode that can be used at outgoing terminal.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.5.6.2 V.8 CM/JM Signal


FIF configuration (Table 1) of CM and JM signals used in V.8 and the details of every bit are as follows.
V.8 is the standard that decides the procedure for modem with multiple capabilities to auto select the
optimal mode corresponding to the line condition.

JM (Joined Menu Signal):


Stops when 300bps signal, which declares the modem mode that can be used on the outgoing/
incoming terminal, and CJ are detected (For CM or JM FIF, refer to No. 2 "V.8 CM/JM Signal")
CJ (CM terminator):
Continuation of 300bps and 3 octet "0" by signals which indicate the end of CM and verify JM.
NOTE2 Signal Names and Contents
V.34ph2 (Phase 2): Probing
Measures the line attribute using Probing signal.
V.34ph3 (Phase 3): Equalizer Training
Set up the modem equalizer by the TRN signal
V.34ph4 (Phase 4): Final Training
Determines the signal speed
(V.34 Phase 1 is V.8 procedure)
This section (Phase 2 to 4) is automatically performed by the modem at the outgoing and incoming
terminals. Send Level, Equalizer, and Modulator Speed are determined. The value determined here
takes precedence over the NSF/DIS contents.

Figure 1 j0mf2717

6.5.6.3 V.8 Operation / Auto Send


[Super G3 Fax] can communicate with conventional Fax in standards other than V.34 (28.8K), such as
V.17 (14.4K) and V.29/V.27ter (9600/4800). Communication procedure is selected following the flow
below based on the capability of the remote station/detected signal.
Below is the flow when either the incoming or outgoing terminal or both has [Super G3 Fax] capability
and Auto Send takes place at the outgoing terminal.

Figure 2 j0mf2718

Figure 1 j0mf2719

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6.5.6 Super G3 Fax

General

General

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6.5.6 Super G3 Fax

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

6.5.6.4 V.8 Operation/Manual Send

6.5.6.5 Troubleshooting of Super G3 Fax

Below is the flow for Manual Send at the Sending Terminal.

As Super G3 Fax belongs to analog communication, its basic troubleshooting is the same as G3 Fax. As
differences exist due to the fast communication speed and the different communication procedure,
troubleshooting unique in Super G3 mode will be described.
Super G3 Fax can communicate up to a maximum speed of 28800bit/s with V.34 modem. With option, it
can communicate up to 33600bit/s.
As the conventional communication speed is 14400bit/s (V.17), to achieve high speed communication by
V.34, you have to perform data transmission of 2 times or above the conventional speed at one time.
Therefore, communication is affected by the quality of telephone line now more than before. Even with
telephone lines that can communicate without errors in 14400/9600bit/s, communication errors may
occur in Super G3.
Normal analog public lines have satisfactory frequency characteristics in 300-3400Hz zone. Even if
Super G3 communication sends or receives using the same remote party or telephone line, the
communication speed may differ. This is because the speed is decided based on the line quality
measured at the sending side using the Probing feature performed in V.34 procedure, and when sending
or receiving is done in Super G3, the result from Probing is changed. That is, Super G3 mode cannot
always communicate at the highest speed (33600bit/s). Domestic Super G3 communication can achieve
a speed of 21600bit/s and above in most cases.
The conventional Fax at 14400bit/s or lower uses half-duplex communication which sends the signal
alternately whereas Super G3 Fax is performed using full-duplex communication which has a different
communication procedure. In full-duplex communication, Fax from both sides will send signal
concurrently and each side can monitor the signal of the remote party while sending its own signal.
Therefore, until now, the communication status can be verified by monitoring the sound of the line but
Super G3 communication is unable to judge by the monitor sound. That is, when communication error
occurs, protocol monitor analysis is required now more than ever, and the frequency in which the Traces
between the incoming and outgoing stations are compared increases.

Super G3 Troubleshooting Precautions


ECM: ECM is required in Super G3 communication. Set the ECM feature to OFF and communicate via
V.17/V.29(1400/9600bit/s) instead of V.34, even if Super G3 mode is available.

Figure 1 j0mf2720

Communication Procedure: Super G3 communication procedure consists of V.8 and V.34 procedures.
V.8 procedure will determine the verification of Super G3 mode and the communication speed. Once the
V.8 procedure has completed, it will proceed to V.34 procedure and transmit image information via V.34
procedure. V.34 procedure has the same command names as G3 procedure (such as V.17/V.29) and
most of their protocol traces are the same, but as it uses full-duplex communication, its command
transmission speed is 1200bit/s.

V.8 procedure uses CNG (or CI: for Manual Send) sent by the outgoing terminal and ANSam tonal
(sound) signal sent by the incoming terminal. If the line is noisy or the signal level is low, these tonal
signals cannot be recognized properly by the remote station and resulting in errors. Procure the protocol
of the remote station and determine whether the signals (recorded in one's Trace) sent from here are
recorded.
V.34 procedure is being carried out in order of Phase 2, 3, and 4, and [V34ph2], [V34ph3], and [V34ph4]
is recorded in the Protocol Trace. If Phase 4 has completed successfully, proceed to Phase B, C, D, and
E. Please refer to the procedure in the past for the troubleshooting here.

Line Frequency Characteristics (F attribute): Attributes for telephone line frequency is known as
[Frequency Characteristic], and ideally, the characteristic is uniform between 300 to 3400Hz used by the
telephone. However, for public lines, it is normal for the lower frequency and the higher frequency to
deteriorate (attenuation distortion, delayed signals), and the deterioration extent increases as the ground
distance (accurately speaking, the line distance for the analog section) becomes longer. As compared to
normal telephone calls and G3 Fax communication, the Frequency Characteristics for Super G3
communication is greatly affected. Even for lines that can carry out 14000/9600bps communication
normally, error may occur in Super G3 communication. As audio compression is being performed in most
of the Corporate Leased Lines (digital lines), the Frequency Characteristic is worst than the NTT public
line, resulting in a high level of error occurrences in Super G3 communication.

When the line is noisy or the signal is low, the procedure is not carried out properly. When Phase 2, 3,
and 4 is being carried out repeatedly, [V34ph2], [V34ph3], [V34ph4], [V34ph2], [V34ph3], [V34ph4]... will
be recorded in the Protocol Trace repeatedly. If error occurred in the procedure of Phase 2, [V34ph2] is
recorded but not [V34ph3] and [V34ph4].
It can determine whether there is a problem with the analog characteristics of the telephone line in both
examples described here and determine if the Send level is not appropriate.

Send level: As Super G3 Fax is analog communication, the signal level is very important. Especially
when the noise level ratio (known as S/N ratio) becomes an issue. To detect the signal correctly, the S/N
ratio must be above a certain level. Verify the Protocol Trace, if the remote station indicates "Same signal
is sent repeatedly", "Do not advance to the next procedure", or the likes, it will mean that the remote
station cannot recognize the signal from here.
In such cases, you can try changing the Send Level. If the Send Level is increased with the same noise
level, S/N ratio becomes larger. When changing the Send Level, slowly increase or decrease the level
(1-2dB) and test the communication several times with the changed value to find the best value.
However, if digital lines (ISDN/Corporate Digital Leased Line) or digital devices (such as digital PBX/TA)
are used, analog signal with too high a level will cause the wave pattern to become erratic and the
communication cannot take place normally (when performing analog-digital modulation, the wave pattern
of high level signals is erratic). In line environment like this, lower the Send Level for satisfactory
communication.

Speed: The highest speed is 33600bit/s for Super G3 mode; however, most of the PSTN communications
in Japan are performed in 31200~21600 bit/s. If the line condition is very bad, the speed may be reduced
to 9600bit/s. Communication speed is determined by the result of Phase 2 procedure for V.34 Send
Terminal. Therefore, even if the same line is used, a change in the Send Terminal will affect the
communication speed.

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6.5.6 Super G3 Fax

General

General
6.5.6 Super G3 Fax

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Version 1.2

Chapter 7 Wiring Data

7 Wiring Data
7.1 Plug/Jack Location List
7.1.1 Plug/Jack Location List..........................................................................................
7.1.2 Plug/Jack Location ................................................................................................

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Wiring Data

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Version 1.2

7.1.1 Plug/Jack Location List

Plug/Jack Location List

How to Use the Plug/Jack Location List

To find which position to install specific connectors to, refer to the table "7.1.1 Plug/Jack Location
List " for Figure No. and Item No., and then to the figure in 7.1.2 Plug/Jack Positions.

P/J No. on 7.1.1 Plug/Jack Location List is expressed in the four ways below:

Table 1
P/JNo.

Figure
No.

Item No.

18

15

Remarks (where to connect)

J250 represents Jack 250.

P/J0

P250 represents Plug 250.

P/J1

16

Main Low Voltage Power Supply

CN1 represents Connector 1.

P/J1

18

16

USB (Link Connector)

FS1 represents Faston Terminal 1.

P/J1

18

13

MCW UI I/F PWB

P/J1

24

P/J1

17

IIT

P2

18

USB

P/J2

18

MCW UI I/F PWB

P/J3

18

MCW UI I/F PWB

P/J3

24

FCW UI I/F PWB

P/J4

16

Main Low Voltage Power Supply

P/J4

18

MCW UI I/F PWB

P/J5

16

12

Main Low Voltage Power Supply

P/J5

18

MCW UI I/F PWB

Figure 1 7001

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

P/J5

24

11

FCW UI I/F PWB

P/J6

16

11

Main Low Voltage Power Supply

P/J6

18

MCW UI I/F PWB

P/J7

16

10

Main Low Voltage Power Supply

P/J7

18

MCW UI I/F PWB


FCW UI I/F PWB

P/J7

24

P/J8

10

10

P/J8

24

P/J8

26

Sub LVPS

P/J9

24

FCW

P9

26

J10

14

P/J10

18

P/J11

18

J11

14

P/J12

P/J13

P/J14

P/J15

P/J15

18

11

UI 10key PWB

P/J16

24

10

FCW

P/J18

24

FCW

2010/08
7-3

FCW

GFI Breaker

GFI Breaker

7.1 Plug/Jack Location List

Wiring Data

Wiring Data

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7.1 Plug/Jack Location List

Version 1.2

Table 1

Table 1

P/JNo.

Figure
No.

Item No.

Remarks (where to connect)

P/JNo.

Figure
No.

Item No.

Remarks (where to connect)

P/J19

24

FCW

P/J111

29

12

TT Module-Tray 3 Nudger Level Sensor

P/J20

24

FCW

P/J112

10

Drum CRUM Coupler Assembly (Y)

P/J30

26

P/J112

21

10

3T Module Tray 3 Feed Out Sensor


TT Module-Tray 3 Feed Out Sensor

P/J70

15

P/J72

15

IOT Heater Kit(Option)

P/J73

22

19

P/J74

13

P/J114

Drum CRUM Coupler Assembly (C)

P/J75

13

P/J114

21

3T Module Tray 4 No Paper Sensor

P81

14

P/J114

29

TT Module-Tray 4 No Paper Sensor

P82

14

P/J115

Drum CRUM Coupler Assembly (K)

P83

14

14

P/J115

21

3T Module Tray 4 Nudger Level Sensor

P85

14

12

P/J115

29

TT Module-Tray 4 Nudger Level Sensor

P86

14

11

P/J116

21

3T Module

P87

14

13

P/J116

29

TT Module

P90

14

10

P/J120

P/J91

16

P/J121

P/J92

16

P/J122

P/J100

12

P/J123

P/J101

Front Cover Interlock Switch

P/J124

11

P/J101

21

3T Module Tray 2 Paper Size Sensor

P/J125

14

P/J101

30

TT Module-Tray 2 Paper Size Sensor

P/J126

15

P/J102

21

3T Module Tray 3 Paper Size Sensor

P/J127

16

P/J102

30

TT Module-Tray 3 Paper Size Sensor

P/J130

16

19

Tray Heater (Option)

P/J112

28

P/J113

Drum CRUM Coupler Assembly (M)

P/J113

29

TT Module

P/J103

21

3T Module Tray 4 Paper Size Sensor

P/J144

12

11

P/J103

30

TT Module-Tray 4 Paper Size Sensor

P/J150

P/J104

21

3T Module

P/J151

P/J104

28

TT Module

P/J153

P/J106

21

3T Module

P/J154

P/J106

29

10

TT Module

P/J160

P/J107

21

3T Module

P/J161

P/J107

29

TT Module

P/J162

10

P/J108

21

3T Module

P/J163

11

TT Module

P/J164

P/J165

Waste Toner Bottle Full Sensor

P/J166

12
5

P/J108

28

P/J109

29

14

P/J110

16

17

P/J110

21

3T Module Tray 3 No Paper Sensor

P/J168

P/J110

29

13

TT Module-Tray 3 No Paper Sensor

P/J169

P/J111

16

16

Waste Toner Bottle Position Sensor

P/J171

10

P/J111

21

3T Module Tray 3 Nudger Level Sensor

P/J172

Table 1

Table 1
Figure
No.

P/JNo.

Figure
No.

Item No.

P/J173

P/J226

26

P/J174

15

10

P/J226

27

P/J175

P/J227

26

11

P/J176

13

P/J228

12

P/J177

P/J230

12

P/J178

P/J231

10

15

P/J179

P/J232

P/J180

P/J233

11

P/J181

P/J234

14

15

P/J182

P/J235

16

14

P/J183

P/J236

IBT Fan 2

P/J192

P/J236

16

LVPS Fan

P/J193

P/J238

P/J194

P/J239

16

21

P/J195

P/J240

12

12

P/J198

P/J241

12

13

P/J210

P/J242

12

P/J211

P/J243

12

P/J212

P/J244

12

P/J213

P/J245

12

10

P/J215

16

15

P/J246

12

14

P/J217

P/J247

12

15

P/J218

P/J248

12

16

P/J220

14

P/J249

12

17

P/J221

14

Toner Dispence Motor(M)

P/J250

12

P/J221

21

3T Module Tray 2 Feed/Lift Up Motor

P/J251

13

P/J221

29

TT Module-Tray 2 Feed/Lift Up Motor

P/J252

13

P/J222

14

Toner Dispence Motor(C)

P/J253

14

P/J222

21

3T Module Tray 3 Feed/Lift Up Motor

P/J254

12

Remarks (where to connect)

P/JNo.

Item No.

P/J222

29

11

TT Module-Tray 3 Feed/Lift Up Motor

P/J260

P/J223

14

Toner Dispence Motor(K)

P/J261

P/J223

21

3T Module Tray 4 Feed/Lift Up Motor

P/J262

P/J223

29

TT Module-Tray 4 Feed/Lift Up Motor

P/J263

P/J224

22

17

3T Module

P/J265

P/J224

27

TT Module (4470/5570)

P/J266

P/J224

27

TT Module (2270/3370)

P/J268

P/J225

26

12

P/J269

P/J226

22

18

P/J271

3T Module TM Take Away Motor 2 (4470/5570)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
7-5

Remarks (where to connect)


TT Module (4470/5570)

(2270/3370)

(2270/3370)

7.1 Plug/Jack Location List

Wiring Data

Wiring Data

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
7-6

7.1 Plug/Jack Location List

Version 1.2

Table 1
P/JNo.

Figure
No.

Item No.

P/J272

P/J275

P/J280

Table 1
P/JNo.

Figure
No.

Item No.

Remarks (where to connect)

P/J363

25

AG3 PWB (Option)

10

P/J364

25

AG3 PWB (Option)

P/J384

11

14

Remarks (where to connect)

P/J300

11

J390

11

P/J303

23

P/J390

11

26

P308/J308-0

23

12

P/J401

10

P308/J308-1

23

P/J411

10

P308/J308-1

23

P/J412

10

14

P308/J308-1

23

J413

27

P/J309

11

P/J414

10

13
5

P/J310

11

13

P/J415

10

P/J311

11

28

P/J416

10

P/J313

11

P/J417

10

12

J316

11

P/J431

10

P/J321

11

24

P/J450

J330

11

15

P451/J460

11

J331

11

16

P/J452

10

J332

11

10

P/J453

P/J334

11

11

P/J454

P/J335

11

12

P/J460

16

18

HVPS(DEVE/BCR)

P/J336

11

P/J461

12

HVPS(1st/2nd/DTC)

P/J340

11

21

P/J501

16

P/J342

11

19

P/J502

16

P/J343

11

20

P/J503

16

J345

23

11

P/J504

26

P348/J348-0

23

P/J505

26

P348/J348-0

23

10

P/J506

26

P348/J348-0

23

13

P507

26

P348/J348-1

23

P/J510

16

P348/J348-1

23

P/J513

16

20

(4470/5570)

P348/J348-1

23

P/J514

16

13

(4470/5570)

P/J348

23

P/J520

10

26

P/J350

11

25

P/J521

10

23

P/J351

11

22

P/J522

10

32

P/J352

11

23

P/J523

10

33

P/J352

25

FAXmini PWB

P/J524

10

34

P/J353

25

FAXmini PWB

P/J525

10

30

P/J355

25

Riser (Option)

P/J526

10

21

P/J356

25

Speaker

P/J527

10

19

ESS PWB/Riser PWB (Option)

(4470/5570)

Table 1

Table 1
P/JNo.

Figure
No.

Item No.

17

P/J563

15

31

P/J564

15

26

P/J565

15

P/J532

10

24

P/J566

15

P/J534

10

22

P/J567

15

P/J535

10

35

P/J567

P/J536

10

25

P/J568

15

P/JNo.

Figure
No.

Item No.

P/J528

10

P/J529

10

P/J530

Remarks (where to connect)

P/J537

10

16

P/J569

15

P/J541

22

21

3T Module

P/J570

15

P/J541

27

13

TT Module

P/J571

15

P/J542

22

20

3T Module

P/J572

15

P/J542

27

12

TT Module

P/J573

15

P/J545

27

11

P/J574

15

P/J548

22

24

3T Module

P/J575

15

P/J548

27

TT Module

P/J576

15

P/J549A

22

26

P/J577

15

P/J549B

22

26

P/J578

15

P/J549

27

10

TT Module

P/J579

15

P/J550

15

LPH Rear PWB(K)

P/J580

15

P/J550

22

22

3T Module Tray Module PWB

P/J581

15

P/J550

27

14

TT Module-Tray Module PWB

P/J590

10

29

P/J551

15

LPH Rear PWB(C)

P/J591

10

28

P/J551

22

23

3T Module Tray Module PWB

P/J592

10

27

P/J551

27

TT Module-Tray Module PWB

P/J593

10

20

P/J552

15

LPH Rear PWB (M)

P/J594

10

18

P/J552

27

TT Module-Tray Module PWB

P600A/DJ600A

P553

22

25

3T Module Tray Module PWB

P600B/DJ600B

P/J553

15

LPH Rear PWB(Y)

P600

P/J553

27

TT Module-Tray Module PWB

P/J610

P/J554

10

P/J611

P/J555

10

P/J612

11

P/J556

10

P/J615

P/J557

10

11

P/J616

P/J558

15

P/J617

P/J559

15

P/J618

11

P/J560

15

P/J619

P/J561

15

P/J631A

12

P/J562

15

P/J631B

12

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
7-7

Remarks (where to connect)

Fuser

Link Connector (MSI Unit)

7.1 Plug/Jack Location List

Wiring Data

Wiring Data

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
7-8

7.1 Plug/Jack Location List

Version 1.2

Table 1

Table 1

P/JNo.

Figure
No.

Item No.

P/J632

P/J758

20

P/J633

13

P/J759

20

14

Remarks (where to connect)

P/JNo.

Figure
No.

Item No.

Remarks (where to connect)

P/J634

26

10

P/J760

20

13

P/J635

12

P/J761

19

18

DADF

P/J651

22

DC/DC Convert PWB

P/J762

19

DADF

P/J661

21

19

3T Module

P/J763

19

DADF

P/J661

28

TT Module

P/J764

19

DADF

P/J662

21

16

3T Module

P/J765

19

17

DADF

10

P/J662

28

TT Module

P/J766

19

P/J663

21

13

3T Module

P/J767

19

P/J663

29

TT Module

P/J768

19

P/J668

21

11

3T Module

P/J769

19

DADF

P/J668

28

TT Module

P/J770

19

11

P/J669

21

18

3T Module

P/J771

17

13

P/J669

28

TT Module

P/J771

20

DADF

P/J671

21

15

3T Module

P/J772

17

12

IIT

P/J671

28

TT Module

P/J772

20

DADF

P/J672

21

17

3T Module

P/J773

17

14

IIT

P/J672

28

TT Module

P/J773

19

DADF

P/J673

21

12

3T Module

P/J774

17

15

IIT

TT Module

P/J673

29

P/J774

19

P/J674

21

14

P/J775

17

17

P/J675

27

P/J775

19

P/J676

27

P/J776

17

10

IIT

P/J700

17

P/J776

20

DADF

P/J700

17

11

P/J777

20

DADF

P/J710

17

P/J778

19

15

P/J720

17

P/J779

19

14

P/J722

17

P/J780

19

16

P/J723

17

P/J791

19

17

CCD

IIT

Stamp Solenoid (Option)

P/J731

17

18

P903

14

P/J750

17

P/J904

22

3T Module

P/J751

20

12

P904

27

15

TT Module

P/J752

20

11

P930/J71

17

20

IIT Heater Kit(Option)

P/J753

20

10

P/J931

17

19

IIT Heater 2(Option)

P/J754

20

P/J932

17

16

IIT Heater 1(Option)

P/J755

20

P/J1312

11

27

P/J756

20

P/J1343

11

P/J757

20

P/J7191

17

Table 1
P/JNo.

Figure
No.

Item No.

P/J7192

17

CN1

18

10

CN1

18

14

7.1.2 Plug/Jack Location

Remarks (where to connect)


Inverter PWB

CN1

24

FCW LCD Assembly

CN2

18

12

Inverter PWB

CNP/CNJ352

22

Fax PWB

CNP/CNJ353

22

Fax PWB

CNP/CNJ355

22

Riser PWB (Option)

CNP/CNJ356

22

10

Speaker

CNJ359

22

11

Fax PWB (LINE)

CNJ360

22

12

Fax PWB (TEL)

CNP/CNJ361

22

Extension PWB (Option)

CNP362

22

13

Extension PWB (Option)

CNJ363

22

G3 PWB (Option)

CNP363

22

16

Riser PWB (Option)

CNJ364

22

G4 PWB(Option)

CNP364

22

16

Riser PWB (Option)

CNP/CNJ365

22

Riser PWB (Option)

CNP/CNJ366

22

15

Handset PWB (Option)

CNP367

22

14

Handset PWB (Option)

F1

19

12

F2

19

13

Figure 1 Xero. (j0ki70001)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
7-9

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 2 Main Power/Front Cover Interlock Switch (j0ki70002)

2010/08
7-10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 3 Toner CRUM Coupler, IBT Fan 1/2 (j0ki70003)

Figure 4 MOB ADC Assembly (j0ki70004)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 5 Fuser (j0ki70005)

2010/08
7-11

7.1 Plug/Jack Location List

Wiring Data

Wiring Data

2010/08
7-12

7.1 Plug/Jack Location List

Figure 6 Exit (j0ki70006)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 7 L/H Cover (j0ki70007)

Figure 8 Regi., Tray1 Feeder (j0ki70008)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 9 MSI (j0ki70009)

2010/08
7-13

7.1 Plug/Jack Location List

Wiring Data

Wiring Data

2010/08
7-14

7.1 Plug/Jack Location List

Figure 10 MCU/MD PWB (j0ki70010)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 11 Control Unit (j0ki70011)

Figure 12 IOT Rear Location (j0ki70012)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 13 Deve Drive Motor (4470/5570) Thermostat (j0ki70013)

2010/08
7-15

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 14 Toner Dispense Motor (Y,M,C,K), GFI Chassis, Bottom Fan (j0ki70014)

2010/08
7-16

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 15 LPH Unit, Tray1 Paper Size Sensor, IOT Heater (j0ki70015)

Figure 16 Main LVPS, HVPS (DEVE/BCR), Agitator Motor (j0ki70016)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 17 IIT (j0ki70017)

2010/08
7-17

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 18 MCW Control Panel (j0ki70018)

2010/08
7-18

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 19 DADF Rear Location (j0ki70019)

Figure 20 DADF PWB (j0ki70020)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 21 3T Module - Tray2/3/4 Feeder, Feed Out Sensor, Paper Size Sensor (j0ki70021)

2010/08
7-19

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 22 Fax Box, 3T Module - Tray Module PWB, TM Take Away Motor (j0ki70022)

2010/08
7-20

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 23 ESS (Option) (j0ki70023)

Figure 24 FCW Control Panel (j0ki70024)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 25 FAX mini (j0ki70025)

2010/08
7-21

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 26 IH PWB, Sub LVPS (j0ki70026)

2010/08
7-22

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 27 TT Module - Rear Location (j0ki70027)

Figure 28 TT Module - Left Location (j0ki70028)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 29 TT Module - Tray 2/3/4 Feeder (j0ki70029)

2010/08
7-23

7.1 Plug/Jack Location List

Wiring Data

Wiring Data
7.1 Plug/Jack Location List

Figure 30 TT Module - Tray 2/3/4 Paper Size Sensor (j0ki70030)

2010/08
7-24

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

7.2 Wire Network

Contents

7.2.33 DADF 24VRTN ............................................................................................................................................................33

7.2 Wire Network


7.2.1 ACH.......................................................................................................................................................................................1
7.2.2 ACN.......................................................................................................................................................................................2
7.2.3 +1.8VDC ..............................................................................................................................................................................3
7.2.4 DC COM (1.8VRTN) .......................................................................................................................................................4
7.2.5 +2.5VDC ..............................................................................................................................................................................5
7.2.6 DC COM (2.5VRTN) .......................................................................................................................................................6
7.2.7 +3.3VDC-1 .........................................................................................................................................................................7
7.2.8 +3.3VDC-2 .........................................................................................................................................................................8
7.2.9 DC COM (3.3VRTN-1) ..................................................................................................................................................9
7.2.10 DC COM (3.3VRTN-2)............................................................................................................................................. 10
7.2.11 +5VDC-1 ....................................................................................................................................................................... 11
7.2.12 +5VDC-2 ....................................................................................................................................................................... 12
7.2.13 +5VDC-3 ....................................................................................................................................................................... 13
7.2.14 +5VDC-4 ....................................................................................................................................................................... 14
7.2.15 +5VDC-5 ....................................................................................................................................................................... 15
7.2.16 DC COM (5VRTN-1) ................................................................................................................................................ 16
7.2.17 DC COM (5VRTN-2) ................................................................................................................................................ 17
7.2.18 DC COM (5VRTN-3) ................................................................................................................................................ 18
7.2.19 DC COM (5VRTN-4) ................................................................................................................................................ 19
7.2.20 DC COM (5VRTN-5) ................................................................................................................................................ 20
7.2.21 +24VDC-1 ..................................................................................................................................................................... 21
7.2.22 +24VDC-2 ..................................................................................................................................................................... 22
7.2.23 +24VDC-3 ..................................................................................................................................................................... 23
7.2.24 +24VDC-4 ..................................................................................................................................................................... 24
7.2.25 DC COM (24VRTN-1).............................................................................................................................................. 25
7.2.26 DC COM (24VRTN-2).............................................................................................................................................. 26
7.2.27 DC COM (24VRTN-3).............................................................................................................................................. 27
7.2.28 IIT +3.3/+5/+24VDC................................................................................................................................................. 28
7.2.29 IIT 3.3/5/24VRTN...................................................................................................................................................... 29
7.2.30 DADF +5VDC............................................................................................................................................................... 30
7.2.31 DADF 5VRTN .............................................................................................................................................................. 31
7.2.32 DADF +24VDC ............................................................................................................................................................ 32

Contents
7.2 Wirenetwork

ii

7.2 Wirenetwork
Contents

Blank Page

7.2.1 ACH
GFI

MAIN LOW VOLTAGE POWER SUPPLY


MAIN LOW
VOLTAGE
POWER
SUPPLY

1.1

J10
BLK

J1

MAIN POWER
SWITCH

J4
BLK

J13

1.1
1
J12
BLK

J4

J7

P81

J5

3.11

PSW OUTLET

BLK

P85

FINISHER OUTLET

BLK

1.2

IH DRIVER PWB
1

J6

J30

BLK

1.2

4470/5570
F003
T12A
/250V

STBY
+5VDC

1.7

SUB LOW VOLTAGE POWER SUPPLY

DC POWER
GENERATION
2

J8
BLK

F001
10A
/250V

DC POWER
GENERATION
+24VDC

+5VDC
+24VDC
1

J3

P903

BLK

J903

3.9

ACCESSORY

FX Only
1

F002
T5A
/250V

J91 P74
BLK

J74 CE3
BLK

J70
BLK

P72

RELAY

BLK

P70
WHT

J72

J73
BLK

P73
WHT

IOT HEATER

TRAY HEATER

6.13

7.11

IIT HEATER
1

J92
BLK

J71

P930
WHT

CN1

J932
WHT

J931
WHT

P932
WHT

P931
WHT

IIT HEATER 1

IIT HEATER 2

6.13

6.13

j0ki72001

7.2 Wire Network

7-1

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-2

7.2 Wire Network


7.2.2 ACN
GFI

MAIN LOW
VOLTAGE
POWER SUPPLY

1.1

J11
WHT

J1

MAIN POWER
SWITCH

F001
T20A/250V
3

J4
WHT

J14

MAIN LOW VOLTAGE POWER


SUPPLY

1.1

4
J15
WHT

J4

J7

P82

J5

3.11

PSW OUTLET

WHT

P86

1.2

FINISHER OUTLET

WHT

1.2

IH DRIVER PWB
3

J6

J30

WHT

4470/5570
1.7

SUB LOW VOLTAGE POWER SUPPLY

DC POWER
GENERATION

J8
WHT

J3

P903

WHT

STBY
+5VDC

DC POWER
GENERATION
+24VDC

J903

FX Only

+5VDC
2
+24VDC

J91 P74
WHT

THERMOSTA
T

J74 CE4
WHT

J76
WHT

P72

RELAY

3.9

ACCESSORY

WHT

J75

J70
WHT

J72

J73
WHT

P70
WHT

P73
WHT

IOT HEATER

TRAY HEATER

6.13

7.11

IIT HEATER
2

J92
WHT

J71

P930
BLK

CN2

J932
BLK

J931
BLK

P932
WHT

P931
WHT

IIT HEATER 1

IIT HEATER 2

6.13

6.13

j0ki72002

7.2.3 +1.8VDC
MD PWB
LPH UNIT (Y)

FROM
+5VDC-2

LPH
+5VDC

LPH+5VDC
TO
LPH+1.8VDC

J532
BLU

LPH REAR PWB LPH H PWB (Y)


(Y)
P/J581
J553
2
3

J565

J573

BRN

3 LPH (Y)

6.8

LPH UNIT (M)

BLU

LPH REAR PWB LPH H PWB (M)


(M)
P/J580
J552
J564
2
3
2 BRN

J572

3 LPH (M)

6.9

LPH UNIT (C)

10 BLU

LPH REAR PWB LPH H PWB (C)


(C)
P/J579
J551
J563
2
3
2 BRN

J571

3 LPH (C)

6.10

LPH UNIT (K)

14 BLU

LPH REAR PWB LPH H PWB (K)


(K)
P/J578
J550
2
3

J562
BRN

J570

3 LPH (K)

6.11

j0ki72003

7.2 Wire Network

7-3

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-4

7.2 Wire Network


7.2.4 DC COM (1.8VRTN)
MD PWB
LPH UNIT (Y)

FROM
5VRTN-2

DC COM

J532
BLU

LPH REAR PWB LPH H PWB (Y)


(Y)
P/J581
J553
1
4

J565

J573

BRN

4 LPH (Y)

6.8

LPH UNIT (M)

BLU

LPH REAR PWB LPH H PWB (M)


(M)
P/J580
J552
J564
1
4
1 BRN

J572

4 LPH (M)

6.9

LPH UNIT (C)

BLU

LPH REAR PWB LPH H PWB (C)


(C)
P/J579
J551
J563
1
4
1 BRN

J571

4 LPH (C)

6.10

LPH UNIT (K)

13 BLU

LPH REAR PWB LPH H PWB (K)


(K)
P/J578
J550
1
4

J562
BRN

J570

4 LPH (K)

6.11

j0ki72004

7.2.5 +2.5VDC
MCU PWB

FROM
+3.3VDC-1

+3.3VDC

+3.3VDC
TO
+2.5VDC

J411
A3 BLU

A11 BLU

B3 BLU

B11 BLU

J120

TONER CRUM
2 COUPLER
ASSEMBLY (Y)

9.23

J121

TONER CRUM
2 COUPLER
ASSEMBLY (M)

9.23

J122

TONER CRUM
2 COUPLER
ASSEMBLY (C)

9.24

J123

TONER CRUM
2 COUPLER
ASSEMBLY (K)

9.24

MD PWB

P/J452
5

J528
A3 BLU

A7 BLU

A11 BLU

A15 BLU

P112

DRUM CRUM
2 COUPLER
ASSEMBLY (Y)

9.5

P113

DRUM CRUM
2 COUPLER
ASSEMBLY (M)

9.5

P114

DRUM CRUM
2 COUPLER
ASSEMBLY (C)

9.6

P115

DRUM CRUM
2 COUPLER
ASSEMBLY (K)

9.6

j0ki72005

7.2 Wire Network

7-5

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-6

7.2 Wire Network


7.2.6 DC COM (2.5VRTN)
MCU PWB

FROM
5VRTN-2

DC COM

J411
A1 BLU

A9 BLU

B1 BLU

B9 BLU

J120

TONER CRUM
4 COUPLER
ASSEMBLY (Y)

9.23

J121

TONER CRUM
4 COUPLER
ASSEMBLY (M)

9.23

J122

TONER CRUM
4 COUPLER
ASSEMBLY (C)

9.24

J123

TONER CRUM
4 COUPLER
ASSEMBLY (K)

9.24

P112

DRUM CRUM
4 COUPLER
ASSEMBLY (Y)

9.5

P113

DRUM CRUM
4 COUPLER
ASSEMBLY (M)

9.5

P114

DRUM CRUM
4 COUPLER
ASSEMBLY (C)

9.6

P115

DRUM CRUM
4 COUPLER
ASSEMBLY (K)

9.6

MD PWB

FROM
5VRTN-2

DC COM

J528
A1 BLU

A5 BLU

A9 BLU

A13 BLU

j0ki72006

7.2.7 +3.3VDC-1
MCU PWB

FROM
+5VDC-2

+3.3VDC

+5VDC

SEE
+2.5VDC
J414
B15 BLU

+3.3VDC

J530

3.1

BP PWB
P451

A3

10.3

IH DRIVER PWB
1

J451

1.5

MD PWB
P/J452
22
23

+5VDC
TO
+3.3VDC

FUSER ASSEMBLY
DJ600
P600
A11 A1

J431
1 BLU

AVREF
(+3.3VDC)

J417
B4 BLU

J174

TRAY 1 PAPER SIZE


1 SENSOR

J567
BLU

10.4

1 FUSER FUSE

7.1

MD PWB
P/J452
78

J525
B3 BLU

P616

16 3

J616
BLU

P617

J617

J173
BLU

MSI PAPER SIZE


1 SENSOR

7.5

79

j0ki72007

7.2 Wire Network

7-7

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-8

7.2 Wire Network


7.2.8 +3.3VDC-2
ESS PWB
BP PWB
FROM
+5VDC-1

STBY
+5VDC

STBY
+5VDC
TO
+3.3VDC

P/J309
79
P/J335
48
UI I/F PWB (W85)
UI I/F PWB (S104)

RBT POWER
ON/OFF

51

J1311

J1

3.4

UI
CABLE

FAX G4
DC/DC CONVERT PWB

FROM
+5VDC-1

STBY
+5VDC

STBY
+5VDC
TO
+3.3VDC

J651
GRY

CNJ352

3 FAX PWB

1.9

j0ki72008

7.2.9 DC COM (3.3VRTN-1)


MCU PWB
FROM
5VRTN-2

MD PWB
DC COM

J401
10 BLU

P615

J414
A13 BLU

J461

J615

SW4

1.1

POWER SWITCH

BLU

HVPS (1ST/2ND/
DTC)

9.30

9.35

9.31

9.36

9.32

9.39

FROM
5VRTN-2

B8

J130

J530
BLU

P130

J521

J101

YEL

P631

B12

A1 A15

J631

9.27

J168

B2 B14

J523
A5 BLU

10.3

1
P632

P612

B3

B10 B3

J632

J272

J417
B2 BLU

J174

IBT FRONT COVER


1 SWITCH

1.10

TRAY 1 PAPER SIZE


3 SENSOR

7.1

J525
B2 BLU

J161
BLU

J612

J416
2 BLU

J169
BLU

NOHAD
THERMISTOR

IH DRIVER PWB

J522
A15 BLU

9.33
B6 BLU

DC COM

J176
1

P616

17

J616

P617
BLU

FRONT COVER
A1 INTERLOCK SWITCH

1.10

FACE UP TRAY
1 DETECT SWITCH

10.8

L/H HIGH COVER


1 SWITCH

10.8

8.4

2 OHP SENSOR

10.12

DUPLEX COVER
1 SWITCH

J617

J173
BLU

7.5

MSI PAPER SIZE


2 SENSOR

BP PWB
P451

J460

A1,A10,A13,A15
A20,A23,A25
A30,A33,A35
A40,A43,A45
A50,B1,B10
B13,B14,B20
B23,B24,B30
B33,B34,B40
B43,B44,B50

FUSER ASSEMBLY
J431
8 BLU

10 BLU

DJ600
P600
A4 A8 BLU

A2 A10 BLU

P195

J195

CENTER
THERMISTOR

REAR THERMISTOR

10.4

10.4

Wire Color varies depending


on the model
2270/3370 BLU
4470/5570 WHT

j0ki72009

7.2 Wire Network

7-9

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-10

7.2 Wire Network


7.2.10 DC COM (3.3VRTN-2)

ESS PWB

FROM
5VRTN-1

DC COM

J351

P2

ACCESSORY

3.9

FAX G4
DC/DC CONVERT PWB

FROM
5VRTN-1

DC COM

J651
VIO

CNJ352

4 FAX PWB

1.9

j0ki72010

7.2.11 +5VDC-1
MAIN LOW VOLTAGE POWER
SUPPLY
DC POWER
GENERATION

ESS PWB
1
2

J501

J300

GRY

B2 N.C

STBY
+5VDC

SEE
+3.3VDC-2

B3

GRY

F3201
4A
14-18

STBY +5VDC
3

P310

25.1

HDD

B4

GRY

STBY
+5VDC

EPSV
POWER
CONTROL

F2301
0.75A
/13.2V J351

P2

3.9
ACCESSORY

BP PWB
P/J335
54
P/J309
72,73
UI POWER
ON/OFF

UI I/F PWB (W85)


UI I/F PWB (S104)

F503
0.75A/6V

22,23
47,48

J1311

J1

3.4

22,23
47,48

F502
0.75A/6V

81,82

29

29
UI
CABLE

FAX G4

MD PWB

J502
GRY

J520

F1
2A
7

FAX MINI
DC/DC CONVERT PWB

J592
B8 GRY

P904

4470/5570
J536
6 GRY

J506

J904

J651
GRY

STBY
+5VDC

SUB LOW VOLTAGE POWER


SUPPLY

SEE
+3.3VDC-2

1.9

J904

J352
GRY

7 FAX mini PWB

1.9

1.7

j0ki72011

7.2 Wire Network

7-11

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-12

7.2 Wire Network


7.2.12 +5VDC-2
MAIN LOW VOLTAGE
POWER SUPPLY
DC POWER
GENERATION

1.5

ESS PWB
4
5

J501

J300

GRY

MD PWB
3 GRY

B6

GRY

+5VDC
1

J510
GRY

J401

J1343

1
LPH UNIT (Y)

MCU PWB

+5VDC

1.5

BP PWB
J536

B5

F1
2A

SEE
+3.3VDC-1

5
+5VDC

4
P/J452
+5VDC
59

SEE
+5VDC-3

J532
BLU

LPH REAR PWB LPH H PWB (Y)


(Y)
P/J581
J553
31
1

J565

J573

BRN

1 LPH (Y)

6.8

32

SEE
+5VDC-4

33

60

34

LPH UNIT (M)

BLU

LPH REAR PWB LPH H PWB (M)


(M)
P/J580
J552
J564
31
1
4 BRN

J572

1 LPH (M)

6.9

32

J520
GRY

33

F2
3.15A

34

8
LPH
+5VDC

LPH UNIT (C)


SEE
+1.8VDC

12 BLU

LPH REAR PWB LPH H PWB (C)


(C)
P/J579
J551
J563
31
1
4 BRN

J571

1 LPH (C)

6.10

32
33
34

LPH UNIT (K)

16 BLU

LPH REAR PWB LPH H PWB (K)


(K)
P/J578
J550
31
1

J562
BRN

J570

1 LPH (K)

6.11

32
33
34

j0ki72012

7.2.13 +5VDC-3
MCU PWB
MOB ADC ASSEMBLY
FROM
+5VDC-2

+5VDC

A5

J415
BLU

P610

B11 B5

A11 BLU

B5 B11

B4 BLU

A12 A4

B12 BLU

A4 A12

B13 BLU

A3 A13

J417
A7 BLU

J150
YEL

J151
YEL

J154
YEL

J153
YEL

B7 BLU

5 MOB SENSOR IN

5 MOB SENSOR OUT

ENVIRONMENT
1 SENSOR

1 ADC SENSOR

6.12

6.12

9.27

9.27

IBT BELT HOME


3 POSITION SENSOR

9.28

1ST BTR CONTACT


1 RETRACT SENSOR

9.29

J110

WASTE TONER
1 BOTTLE FULL
SENSOR

9.40

J111

WASTE TONER
1 BOTTLE POSITION
SENSOR

9.40

J182
YEL

J144

A16 BLU

B9

J610

N.C

J431

4 BLU

FUSER ASSEMBLY
DJ600
P600
J193
P/R LATCH
3 SENSOR
A8 A4
BLU

14 BLU

B5 B5

15 BLU

B4 B6

J194
BLU

J192
BLU

10.2

FUSER BELT SPEED


1 SENSOR

10.1

FUSER EXIT
3 SENSOR

10.6

j0ki72013

7.2 Wire Network

7-13

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-14

7.2 Wire Network


7.2.14 +5VDC-4

MD PWB
FROM
+5VDC-2

J522
A11 BLU

+5VDC

B1

P631

A5 A11

J631

B15 B1

J165

EXIT 2 OCT HOME


3 POSITION SENSOR

10.9

J527
A8 BLU

A16 BLU

N.C

1
B8

J164

B6 B10
1

10.9

P640

B16 BLU

N.C

1
J523
A3 BLU

P632

J632

J160
BLU

P612
J612
A11 BLU
A10 A3

A14 BLU

J180
BLU

J181

A7 A6

BLU

1 REGI. SENSOR

1 POB SENSOR

2ND BTR CONTACT


1 RETRACT SENSOR

8.4

J528
B5 BLU

9.36

J624

B9 B4
1
J524

P624

P616

15 4

B7 BLU

12 7

B14 BLU

3 16

J616

J611

J618

9.28

DEVE DRIVE MOTOR


1 (Y,M,C)

9.3

J177

TRAY 1 NUDGER
3 LEVEL SENSOR

7.6

TRAY 1 NO PAPER
3 SENSOR

7.6

J171

TRAY 1 PRE FEED


1 SENSOR

8.1

10.12

10.7

B14 BLU

J633

ATC PWB
6

J183

7.10

1 MAIN DRIVE MOTOR

1 IBT DRIVE MOTOR

9.2

J252

BLU

J245

9.1

4470/5570 ONLY
P618

7.10

FUSER DRIVE
1 MOTOR

DRUM/DEVE DRIVE
1 MOTOR (Y,M,C)

BLU

J172

MSI NUDGER
3 POSITION SENSOR
BLU

J247

J178

MSI NO PAPER
3 SENSOR
BLU

9.4

BLU

8.1

MSI FEED OUT


3 SENSOR
BLU

1
A16

9.34

DUPLEX WAIT
3 SENSOR

EXIT 1 OCT HOME


3 POSITION SENSOR

J179

J243

A8

J175
BLU

J162

7 BLU

J525
B4 BLU

P611

B8 BLU

B13 BLU
B4

DRUM/DEVE DRIVE
1 MOTOR (K)

J249

B8 BLU

1
J640

B13

3 EXIT 2 SENSOR

J241

10.1

J124

ATC SENSOR (Y)

RED

J125

ATC SENSOR (M)

RED

J126

ATC SENSOR (C)

RED

J127

ATC SENSOR (K)

RED

9.15
9.16
9.17
9.18
9.19
9.20
9.21
9.22

OPTION
USB HUB PWB
J536

4.1

1 GRY

J2

1.5

Wire Color varies depending


on the model
2270/3370 BLU
4470/5570 WHT

J592 +5VDC
B5 GRY

SEE
+5VDC-5

MD PWB
j0ki72014

7.2.15 +5VDC-5
TRAY MODULE PWB
FAX G4
J542
3 GRY

FROM
+5VDC-4

+5VDC
GRY

J541

12

F7
1A

J548
3 GRY

4 GRY

P904

P674

P673

7 GRY

12 GRY

13 GRY

P672

P671

16 GRY

J904

A7 GRY

B4 GRY

B8 GRY

B12 GRY

P669

CNJ352
GRY

J674

J673

TRAY 4 NUDGER
3 LEVEL SENSOR

7.9

TRAY 4 NO PAPER
3 SENSOR

7.9

TRAY 3 FEED OUT


1 SENSOR

8.2

TRAY 3 NUDGER
3 LEVEL SENSOR

7.8

TRAY 3 NO PAPER
3 SENSOR

7.8

J108

TRAY 2 FEED OUT


3 SENSOR

8.2

J107

TRAY 2 NUDGER
3 LEVEL SENSOR

7.7

TRAY 2 NO PAPER
3 SENSOR

7.7

J103

TRAY 4 PAPER SIZE


1 SENSOR

7.4

J102

TRAY 3 PAPER SIZE


1 SENSOR

7.3

J101

TRAY 2 PAPER SIZE


1 SENSOR

7.2

J115

J114
GRY

J112
BRN

J671

J111
GRY

J110
GRY

J669

1.9

8.2

GRY

J672

1 FAX PWB

TRAY 4 FEED OUT


1 SENSOR

J116
BRN

J549
A1 GRY

A4 GRY

FAX MINI

GRY

J106
GRY

J904

J352
GRY

1 FAX mini PWB

1.9

j0ki72015

7.2 Wire Network

7-15

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-16

7.2 Wire Network


7.2.16 DC COM (5VRTN-1)

ESS PWB

BP PWB
P/J309
3,6,13,18,21,24,27,31,34
41,44,47,50,53,56,59,62
65,68,74,80,94,99,103
108,114,119,124,128,134

MAIN LOW VOLTAGE POWER SUPPLY

DC POWER
GENERATION

STBY
5VRTN

J501

J300

VIO

A2
P/J335
1,9,11,17,19,21,27
29,31,37,39,45,57
80,87,89,96,98,105
105,107,109,116
127,132

A3

VIO

J313
BLU

J233

P233

A4

VIO

1,4,7
8-13
19-24
J351

DC COM

10

P310

P2

VIO

J520

3.9

ACCESSORY

SEE
3.3VRTN-2

FAX G4

FAX MINI
DC/DC CONVERT PWB

J502

25.1

HDD

MD PWB

25.1

ESS FAN

A8

J592
VIO

P904

J904

J651
VIO

DC COM

1.9

SEE
3.3VRTN-2

J904

J352
VIO

4 FAX mini PWB

1.9

4470/5570
4

J536
VIO

P506

SUB LOW VOLTAGE POWER


SUPPLY

1.7

j0ki72016

7.2.17 DC COM (5VRTN-2)


MAIN LOW VOLTAGE
POWER SUPPLY
DC POWER
GENERATION

ESS PWB
10
11

J501

J300

VIO

1.5

A5
A6

VIO

LPH UNIT (Y)

MCU PWB
DC COM

5VRTN

J510
VIO

J401

MD PWB
SEE
2.5VRTN

4
DC COM

SEE
3.3VRTN-1

DC COM

SEE
5VRTN-3

3
P/J452
12,30,36,62
64,66,68,70
72,74,76,82
85,97

J520
VIO

J532
BLU

LPH REAR PWB LPH H PWB (Y)


(Y)
P/J581
J553
30
2

DC COM

SEE
1.8VRTN

29

DC COM

SEE
2.5VRTN

27

DC COM

SEE
3.3VRTN-1

DC COM

SEE
5VRTN-4

J565

J573

BRN

6.8

2 LPH (Y)

28

LPH UNIT (M)

BLU

LPH REAR PWB LPH H PWB (M)


(M)
P/J580
J552
J564
30
2
3 BRN

J572

2 LPH (M)

6.9

29
28
27

LPH UNIT (C)

11 BLU

LPH REAR PWB LPH H PWB (C)


(C)
P/J579
J551
J563
30
2
3 BRN

J571

2 LPH (C)

6.10

29
28
27

LPH UNIT (K)

15 BLU

LPH REAR PWB LPH H PWB (K)


(K)
P/J578
J550
30
2

J562
BRN

J570

2 LPH (K)

6.11

29
28
27

j0ki72017

7.2 Wire Network

7-17

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-18

7.2 Wire Network


7.2.18 DC COM (5VRTN-3)
MCU PWB
FROM
5VRTN-2

4470/5570
DC COM

J513

J412

B1 WHT

17 HVPS (BCR)

2270/3370
9.8

9.12

9.10

9.14

J460
BLU

B13 HVPS (DEVE/BCR)

9.7

9.11

9.15

9.19

9.9

9.13

9.17

9.21

MOB ADC ASSEMBLY


A8

J415
BLU

P610

B8 B8

A14 BLU

B2 B14

B2 BLU

A14 A2

B8 BLU

A8 A8

B15 BLU

A1 A15

J610

J150
YEL

J151
YEL

J154
YEL

J153
YEL

J182
YEL

2 MOB SENSOR IN

2 MOB SENSOR OUT

ENVIRONMENT
3 SENSOR

5 ADC SENSOR

6.12

6.12

9.27

9.27

IBT BELT HOME


1 POSITION SENSOR

9.28

J416
2 BLU

J272

IBT FRONT COVER


1 SWITCH

1.10

J417
A5 BLU

J144

1ST BTR CONTACT


3 RETRACT SENSOR

9.29

J110

WASTE TONER
3 BOTTLE FULL
SENSOR

9.40

J111

WASTE TONER
3 BOTTLE POSITION
SENSOR

9.40

P/R LATCH
2 SENSOR

10.2

FUSER BELT SPEED


3 SENSOR

10.1

FUSER EXIT
2 SENSOR

10.6

A14 BLU

B5 BLU

B10 N.C
J431
5 BLU

FUSER ASSEMBLY
DJ600
P600
A7 A5

12 BLU

B7 B3

16 BLU

B3 B7

J193
BLU

J194
BLU

J192
BLU

j0ki72018

7.2.19 DC COM (5VRTN-4)

MD PWB
FROM
5VRTN-2

DC COM

J522
A12 BLU

P631

B2

A4 A12

J631

B14 B2

J165

EXIT 2 OCT HOME


2 POSITION SENSOR
BLU

J527
A15 BLU

10.9

J247

J249

B7 BLU

N.C

DRUM/DEVE DRIVE
2 MOTOR (Y,M,C)

2 IBT DRIVE MOTOR

9.1
9.2
9.28

1
B9

J164

B5 B11
1

2 EXIT 2 SENSOR

10.9

B15 BLU

J252

DEVE DRIVE MOTOR


2 (Y,M,C)

9.3

J177

TRAY 1 NUDGER
2 LEVEL SENSOR

7.6

TRAY 1 NO PAPER
2 SENSOR

7.6

1
J640

B14

J528
B6 BLU

P640

N.C

P611

J611

BLU

1
J523
A1 BLU

P632

J632

B5

J180

9.36

3 POB SENSOR
BLU

J181

A9 A4

BLU

J624

B8 B5
1

8.4

3 REGI. SENSOR
BLU

P612
J612
A9 BLU
A12 A1

A12 BLU

J160

P624

J524

J525

B5 BLU

B8 BLU

P616

14 5

11 8

J616

J175
BLU

DUPLEX WAIT
2 SENSOR

MSI FEED OUT


2 SENSOR

8.1

MSI NO PAPER
2 SENSOR

7.10

MSI NUDGER
2 POSITION SENSOR
BLU

7.10

BLU

J172
BLU

P618

B19 BLU

10.12

J633

B15 BLU

2 17

J243

A7
1

J245

A15

FUSER DRIVE
2 MOTOR

2 MAIN DRIVE MOTOR

1
A

J241
Wire Color is different depending
on the model.
2270/3370 BLU
4470/5570 WHT

DRUM/DEVE DRIVE
2 MOTOR (K)

J171
BLU

ATC PWB
1

J536

4 GRY
4.1

J350

VIO

10.1

TRAY 1 PRE FEED


3 SENSOR

J1343

J124

ATC SENSOR (Y)

BLK

J125

ATC SENSOR (M)

BLK

J126

ATC SENSOR (C)

BLK

J127

ATC SENSOR (K)

BLK

8.1

USB HUB PWB

1.5

BP PWB

1.5

9.4

J593
2 VIO

9.16
9.17
9.18
9.19
9.20
9.21
9.22

J592 DC COM
B4 VIO

MD PWB

9.15

J590
11 VIO

1
J527
A7 BLU

J618

OPTION
J183

BLU

9.34

EXIT 1 OCT HOME


2 POSITION SENSOR

J179

J178

4470/5570 ONLY
B11 BLU

10.7

J162

8 BLU

2ND BTR CONTACT


3 RETRACT SENSOR

B9 BLU

FINISHER

3.6

SEE
5VRTN-5
SEE
5V RTN (2000 HCF)
j0ki72019

7.2 Wire Network

7-19

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-20

7.2 Wire Network


7.2.20 DC COM (5VRTN-5)
TRAY MODULE PWB
FAX G4
FROM
5VRTN-4

DC COM J541
VIO

11

J542
4 VIO

J548
1 VIO

5 VIO

P904

P674

P673

8 VIO

10 VIO

14 VIO

P672

P671

17 VIO

J904

P669

A8 VIO

A12 VIO

B2 VIO

B6

B10

P668

CNJ352
VIO

J674

J673

TRAY 4 NUDGER
2 LEVEL SENSOR

7.9

TRAY 4 NO PAPER
2 SENSOR

7.9

TRAY 3 FEED OUT


3 SENSOR

8.2

TRAY 3 NUDGER
2 LEVEL SENSOR

7.8

TRAY 3 NO PAPER
2 SENSOR

7.8

J108

TRAY 2 FEED OUT


2 SENSOR

8.2

J107

TRAY 2 NUDGER
2 LEVEL SENSOR

7.7

TRAY 2 NO PAPER
2 SENSOR

7.7

TRAY MODULE L/H


1 COVER SWITCH

8.2

J103

TRAY 4 PAPER SIZE


3 SENSOR

7.4

J102

TRAY 3 PAPER SIZE


3 SENSOR

7.3

J101

TRAY 2 PAPER SIZE


3 SENSOR

7.2

J115

J114
GRY

J112
BRN

J671

J111
GRY

J110
GRY

J669

GRY

J106
GRY

J668

J104
BRN

VIO

VIO

1.9

8.2

GRY

J672

2 FAX PWB

TRAY 4 FEED OUT


3 SENSOR

J116
BRN

J549
A2 VIO

A5 VIO

FAX MINI
7

J904

J352
VIO

2 FAX mini PWB

1.9

j0ki72020

7.2.21 +24VDC-1

ESS PWB

EPSV
POWER
CONTROL

MAIN LOW VOLTAGE POWER SUPPLY

DC POWER
GENERATION

J501

J300

ORN

F2302
0.75A
/30V

J351

14

P2

BP PWB
F501
P/J309
0.75A/30V
J1311
1,2
3,27

F2901
6.3A
A8

3.9

ACCESSORY

UI I/F PWB(W85)
UI I/F PWB(S104)
J1

3.4

3,27

UI
CABLE

4470/5570
A

J300

A1

+24VDC SEE
+24VDC-2
+24VDC
2270/3370
2

J502

SJ01

+24VDC

ORN

ORN

SJ01

A1

ORN

ORN

SEE
IIT+3.3/+5/+24VDC

MD PWB

J510

J520

ORN

MCU PWB

P/J452
2

3
4470/5570

MOB ADC ASSEMBLY


F3
4A

F2
2A

J415
B6 BLU

P610

J417
A8 BLU

J250

A10 A6

J610

J153
YEL

7 ADC SENSOR

9.27

P250

1ST BTR CONTACT


RETRACT CLUTCH

9.29

J261

TAKE AWAY
CLUTCH

8.1

SUB LOW VOLTAGE POWER SUPPLY


DC POWER
GENERATION

+24VDC

J504

J536

ORN

J505
ORN

ORN

+24VDC

2270/3370
+24VDC

SEE
+24VDC-2

B15 BLU

P261

SEE
IIT+3.3/+5/+24VDC

j0ki72021

7.2 Wire Network

7-21

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-22

7.2 Wire Network


7.2.22 +24VDC-2
MD PWB

FROM
+24VDC-1

+24VDC

F16
1.0A

J523
A7 BLU

F5
4A
2270/3370
F3
5A

P632

J632
7 BLU

P260

J260

REGI. CLUTCH

J591
1 ORN

SEE
+24VDC-4

J593 +24VDC
1 ORN
4470/5570
F4
5A

P678

SEE
+24VDC/24V RTN (2000 HCF)

N.C

L/H COVER
INTERLOCK
SWITCH
J534

1 ORN

1.9

FINISHER

J592 +24VDC
B2 ORN

J100

8.4

1.10

J100

B2

A2 ORN

MD PWB

J534

FRONT COVER
INTERLOCK
SWITCH
J521

1 ORN

J101

B2

1.10

J101

A2 ORN

MD PWB

J521

MAIN LOW VOLTAGE POWER SUPPLY

10

J520

RELAY
ON
+24VDC

YEL

MCU PWB
INTERLOCK
RELAY

RELAY
ON
+24VDC J503

J510
4 ORN

5
YEL

J401

INTLK ON
+24VDC

SEE
+24VDC-4

BYPASS
RELAY
FROM
+24VDC-1

+24VDC

MD PWB

5 ORN

J520

INTLK ON
+24VDC

SEE
+24VDC-3

j0ki72022

7.2.23 +24VDC-3
MCU PWB
FROM
+24VDC-2

2270/3370
INTLK ON
+24VDC

F5
4A

J412

J460

A12 BLU

INTLK ON
+24VDC

F15
1.0A

F14
1.0A

J522
A3 BLU

J461

P631

J631
A13 A3 BLU

A4 BLU

A12 A4 BLU

A7 BLU

A9 A7 BLU

A9 BLU

A7 A9 BLU

HVPS (1ST/2ND/
1 DTC)

J266

A17 BLU

9.21

9.11

9.17

9.30

9.33

9.31

9.35

9.32

9.36

J513

1 HVPS (BCR)

9.16

9.20

9.18

9.22

9.8

9.12

9.10

9.14

9.39

10.9

P262

P263

J262

EXIT 2 GATE
SOLENOID

10.11

J263

FACE UP GATE
SOLENOID

10.11

J271

10.7

4
EXIT 1 OCT MOTOR
3

P612

J612

A4 A9 BLU

J280

P280

2ND BTR CONTACT


RETRACT MOTOR

9.34
P635

B13 WHT
J535
1 ORN

J244

J242

1 MAIN DRIVE MOTOR

J635
1 GRY

5 ORN

J240

J248

FUSER DRIVE
1 MOTOR

10.1

DRUM/DEVE DRIVE
1 MOTOR (K)

9.4

1 IBT DRIVE MOTOR

J450

5 LH FAN PWB

9.46

4.1

4470/5570
J246

J526

1 ORN

F13
6.3A

9.15

9 HVPS (DEVE)

4470/5570 OPTION
J523

3 ORN
F12
6.3A

9.9

J514

4 BLU

F11
6.3A

9.19

EXIT 2 OCT MOTOR

J524
3 BLU

F10
4A

9.13

A2
A1

J414
A15 BLU

FROM
+24VDC-2

9.7
HVPS (DEVE/BCR)

A13 BLU

MD PWB

4470/5570

DRUM DRIVE
1 MOTOR (Y,M,C)

9.2

9.28
2270/3370
J246

3 ORN

7 ORN

J251

DEVE DRIVE MOTOR


1 (Y,M,C)

DRUM/DEVE DRIVE
1 MOTOR (Y,M,C)

9.1

9.3
j0ki72023

7.2 Wire Network

7-23

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-24

7.2 Wire Network


7.2.24 +24VDC-4

TRAY MODULE PWB


FROM
+24VDC-2

+24VDC

J541
ORN

FAX G4
J542
1 ORN

10
F4
4A

P904

J904

J551
5 ORN

FAX MINI
CNJ352
ORN

J224

6 ORN

P665

7 ORN

J552
5 ORN
6 ORN

5
2

F5
1A

F8
3.15A

5 FAX PWB

4470/5570

J226

2
5

1.9

J904

J352
ORN

5 FAX mini PWB

1.9

8.3
TM TAKEAWAY
MOTOR

J665

N.C

8.3
TM TAKEAWAY
MOTOR 2

j0ki72024

7.2.25 DC COM (24VRTN-1)


MAIN LOW VOLTAGE POWER SUPPLY

ESS PWB

12

DC POWER
GENERATION

J501

J300

VIO

J351

B8

13

P2

4470/5570
J300

P/J309
1,2
2270/3370
24VRTN

J502

SJ01

DC COM

VIO

VIO

SJ01

F501
0.75A/30V

2,4,10,11
14,17,21
24,25,26
28,37,40
46,49

J1311

J1

UI
CABLE

3.4

2,4,10,11
14,17,21
24,25,26
28,37,40
46,49

B1

VIO

VIO

UI I/F PWB(W85)
UI I/F PWB(S104)

BP PWB

B1

3.9

ACCESSORY

SEE
IIT 3.3/5/24VRTN

MCU PWB
9

J510

J401

VIO

MD PWB
DC COM

8
10

J520
VIO

SEE
24VRTN-3
P/J452
54

DC COM

SEE
24VRTN-2

VIO

4470/5570
SUB LOW VOLTAGE POWER SUPPLY
DC POWER
GENERATION

24VRTN

J504

J536

VIO

J505
VIO

VIO

+24VDC

SEE
IIT 3.3/5/24VRTN

j0ki72025

7.2 Wire Network

7-25

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-26

7.2 Wire Network


7.2.26 DC COM (24VRTN-2)
MCU PWB
FROM
24VRTN-1

DC COM

J411
A6 BLU

J210

J211

A8 BLU

J212

B6 BLU

J213

B8 BLU

P210

ERASE LAMP (Y)

J211

ERASE LAMP (M)

P212

ERASE LAMP (C)

J213

ERASE LAMP (K)

9.37

9.37

9.38

9.38

2270/3370
J412

J460

A10 BLU

4470/5570

A4
HVPS (DEVE/BCR)

A11 BLU

A3

J414

J461

A14 BLU

HVPS (1ST/2ND/
2 DTC)

9.7

9.15

9.9

9.17

9.11

9.19

9.13

9.21

9.30

9.35

9.31

9.36

9.32

9.39

J513

J514

2 HVPS (BCR)

8 HVPS (DEVE)

9.8

9.12

9.10

9.14

9.16

9.20

9.18

9.22

9.33
J225

B4 BLU

P225

IH EXHAUST FAN

10.3

2270/3370
J416

6 BLU

10 BLU

14 BLU
J417
A4 BLU

A13 BLU

B14 BLU

J619

P619

J232
BLU

J236
BLU

J238

J231

J235

J234

4470/5570

P232

P236

P238

P231

P235

P234

IBT FAN 1

IBT FAN 2

PROCESS 2 FAN

DRIVE FAN

HVPS FAN

BOTTOM FAN

9.41
N.C

9.41

C FAN

BLU

9.41

J238
BLU

9.42

J231
BLU

9.42

J235
BLU

9.42

J234
BLU

P238

P231

P235

P234

PROCESS 2 FAN

SUCTION FAN

M FAN

BOTTOM FAN

9.44

9.43

9.45

9.45

9.45

j0ki72026

7.2.27 DC COM (24VRTN-3)


MD PWB
FROM
24VRTN-1

J523
A16 BLU
B12
1

P612

J612
A5 A8 BLU
B1 B12 VIO

J280

J170

P280

2ND BTR CONTACT


RETRACT MOTOR

P170

DC HEATER

9.34

P230

FUSER FAN
J240

J248

J251

8 VIO
J239

P239
4 BLK

B16 BLU

J226

DRUM/DEVE DRIVE
2 MOTOR (K)

J227

IH INTAKE FAN

P227

C EXHAUST FAN

J242

4 VIO
4 WHT

DEVE DRIVE MOTOR


2 (Y,M,C)
FRONT LVPS FAN

J244

J228

2 IBT DRIVE MOTOR

P226

J535
2 VIO

J537

J450

2 MAIN DRIVE MOTOR


FUSER DRIVE
2 MOTOR

P228

PROCESS 1 FAN

J591
3 VIO

FINISHER

J541

B1 VIO

J217

P217

9.46

LH FAN 2

J218

P218

9.46

LH FAN 3

9.4
4470/5570
J246
DRUM DRIVE
1 MOTOR (Y,M,C)

9.1

9.2

9.28

9.3

1.3

10.3
1

9.44

Wire Color is different depending


on the model.
2270/3370 BLU
4470/5570 WHT

4.1

10.1

FAX MINI
5

9.43

J904

J352
VIO

6 FAX mini PWB

1.9

1.9

TRAY MODULE PWB


J592

J593
4 VIO

J454
4 GRY

2270/3370
J246
DRUM/DEVE DRIVE
2 MOTOR (Y,M,C)

6 VIO

B12 BLU

J635
5 GRY

9.46

LH FAN 1

10.6

4 VIO

J529

J453

8 GRY

J526
2 VIO

A15

4
P635

J230

LH FAN PWB

10.12

B17 WHT
J524
13 BLU

4470/5570 OPTION

FAX G4
J542

2 VIO

P904

J904

CNJ352
VIO

6 FAX PWB

1.9

SEE
+24VDC/24V RTN (2000 HCF)

j0ki72027

7.2 Wire Network

7-27

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-28

7.2 Wire Network


7.2.28 IIT +3.3/+5/+24VDC

IIT TRANS PWB

4470/5570
FROM
+24VDC-1

+24VDC

J700
ORN

P700

J720
ORN

F3
8A

F8
4A

15
16

F7
2.5A

2270/3370
FROM
+24VDC-1

J722

P776

BLU

J776
CARRIAGE
MOTOR

BLU

J1

J723

15

6.1

+24VDC
TO
ANA10V
2
15

LED LAMP
PWB

J710

J700

6.1

6.6
3
4

CCD LENS
ASSEMBLY

FLAT
CABLE

FLAT
CABLE

+24VDC
+24VDC

+24VDC
TO
+5VDC

SEE
DADF
+24VDC

F6
4A

IIT TRANS PWB

10

+5VDC
TO
ANA3.3V

+5VDC
TO
+3.3VDC

12

J722

J773

GRY

J774
GRY

J700

J710

13
F5
4A

IIT REGI
3 SENSOR

6.1

PLATEN
3 ANGLE
SENSOR

6.7

6.6
12
13
CCD LENS
ASSEMBLY

15

15

16

16

17

17
FLAT
CABLE

+5VDC
SEE
DADF
+5VDC

j0ki72028

7.2.29 IIT 3.3/5/24VRTN


A
IIT TRANS PWB

4470/5570
FROM
24VRTN-1

DC COM

J700
VIO

P700

J720
VIO

2270/3370
FROM
24VRTN-1

J710

J700

CCD LENS
ASSEMBLY

6.6

1,3
4,5

10

10

14

11

11

14

14

J723

J1

1,3
4,5 LED LAMP
PWB
14

6.1

FLAT
CABLE

FLAT
CABLE

DC COM

DC COM

SEE
DADF
5VRTN
DC COM
SEE
DADF
24VRTN

IIT TRANS PWB


8

14

11

J722

J773

VIO

P775
VIO

IIT REGI
2 SENSOR
PLATEN
INTERLOCK
SWITCH

J775

J771
VIO

6.1

6.7

APS SENSOR
3 1

6.7

PLATEN
2 ANGLE
SENSOR

6.7

N.C

J774
VIO

j0ki72029

7.2 Wire Network

7-29

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-30

7.2 Wire Network


7.2.30 DADF +5VDC
IIT TRANS PWB
FROM
IIT +3.3/+5
/+24VDC

DADF PWB
+5VDC

18

P750

J752

B10

35

A4

36

A5

F5
1A

3
6

9
IIT-DADF
CABLE
12

15

6
9
12
15
5
8
11

J756

DOCUMENT
TRAY SIZE
1 SENSOR 1

5.2

J764

DOCUMENT
1 TRAY SIZE
SENSOR 2

5.2

J762

DADF TRAY
1 SET GUIDE
SENSOR 3

5.3

J763

DADF TRAY
1 SET GUIDE
SENSOR 2

5.3

J765

DADF TRAY
1 SET GUIDE
SENSOR 1

5.3

J771

DADF
1 DOCUMENT
SET SENSOR

5.1

J772

DADF FEED
1 OUT SENSOR

5.5

J773

1 DADF INVERT
SENSOR

5.6

J774

DADF PRE
1 REGI. SENSOR

5.5

J775

1 DADF REGI.
SENSOR

5.6

J767

DADF APS
1 SENSOR 3

5.4

J768

1 DADF APS
SENSOR 2

5.4

J769

DADF APS
1 SENSOR 1

5.4

J761

YEL

YEL

YEL

YEL

YEL

J757
YEL

YEL

J770
YEL

YEL

YEL

J758
YEL

YEL

YEL

P766

P770
YEL

YEL

YEL

J766
YEL

YEL

YEL

j0ki72030

7.2.31 DADF 5VRTN


IIT TRANS PWB
DC COM
FROM
IIT 3.3/5
/24VRTN

DADF PWB
31

P750

J751
J752

30
32

A3

A1

33

J756

10

13

16

1
4
7
10
13
3
6
9

DOCUMENT
3 TRAY SIZE
SENSOR 1

5.2

J764

DOCUMENT
3 TRAY SIZE
SENSOR 2

5.2

J762

DADF TRAY
3 SET GUIDE
SENSOR 3

5.3

J763

DADF TRAY
3 SET GUIDE
SENSOR 2

5.3

DADF TRAY
3 SET GUIDE
SENSOR 1

5.3

J791

DADF
2 DOCUMENT
SET LED

5.1

J771

DADF
3 DOCUMENT
SET SENSOR

5.1

J772

3 DADF FEED
OUT SENSOR

5.5

DADF INVERT
SENSOR

5.6

YEL

YEL

A2
IIT-DADF
CABLE

J761

YEL

YEL

J765
YEL

YEL

J757
YEL

YEL

J770
YEL

YEL

YEL

J758 P766
YEL
YEL

YEL

10 1
7

P770

J773

YEL

J774
YEL

J775
YEL

J766

DADF PRE
3 REGI. SENSOR

5.5

DADF REGI.
SENSOR

5.6

J767

DADF APS
3 SENSOR 3

5.4

J768

3 DADF APS
SENSOR 2

5.4

J769

DADF APS
3 SENSOR 1

5.4

YEL
YEL

YEL

j0ki72031

7.2 Wire Network

7-31

Chapter 7 Wiring Data

Chapter 7 Wiring Data

7-32

7.2 Wire Network


7.2.32 DADF +24VDC
IIT TRANS PWB
FROM
IIT +3.3/+5
/+24VDC

F3
1.25A

DADF PWB

P750

J752

B1

DADF
INTERLOCK
SWITCH
1

J753

F1

5.1

F2

ORN

ORN

DADF PWB
J753

F4
4A

B2

B2
F5
4A

B3

B4

A14

A13

A12

A11

B1

A8
A9

F2
1.25A

A1

J754

J779

ORN

2 1

P779

DADF GATE
SOLENOID

J778

EXIT NIP
RELEASE
SOLENOID

J780

STAMP
SOLENOID

A10
IIT-DADF
CABLE

B8

P778
ORN

2 1

J754

J776

ORN

DADF FEED
MOTOR
2

ORN

J777
ORN

ORN

5.5

5.6

5
DADF REGI.
MOTOR
2

5.1

5.7

OPTION
1

J755

P780

ORN

2 1

5.7

F3
1.25A
1

J761

N.C

j0ki72032

7.2.33 DADF 24VRTN


IIT TRANS PWB
FROM
IIT 3.3/5
/24VRTN

DC COM

DADF PWB
19

J752

P750

A9

20

A8

21

A7

22

A6

23

B5

24

B6

25

B7

26

B8

27

1.8

B9
IIT-DADF
CABLE

j0ki72033

7.2 Wire Network

7-33

Chapter 7 Wiring Data

7.3 BSD

Contents
7.3.1 Preface................................................................................................................ 1
7.3.1.1 How to Use the BSDs .....................................................................................................1
7.3.1.2 Explanation of Symbols...................................................................................................1
7.3.1.3 Signal Name....................................................................................................................2
7.3.1.4 DC Voltage ......................................................................................................................2
7.3.1.5 Other Descriptions ..........................................................................................................2

CH3.11 DOWNLOAD INTERFACE .......................................................................................... 26

Chain 4 Start Print Power


CH4.1 MAIN DRIVE CONTROL............................................................................................... 27

Chain 5 Document Transportation


CH5.1 DOCUMENT SETTING ................................................................................................. 36
CH5.2 DOCUMENT SIZE SENSING (1 OF 2) ......................................................................... 37
CH5.3 DOCUMENT SIZE SENSING (2 OF 2) ......................................................................... 38

Chain 1 Standby Power


CH1.1 MAIN POWER ON (1 OF 2).............................................................................................3
CH1.2 MAIN POWER ON (2 OF 2).............................................................................................4
CH1.3 LVPS CONTROL .............................................................................................................5
CH1.4 DC POWER GENERATION (1 OF 4) ..............................................................................6
CH1.5 DC POWER GENERATION (2 OF 4) ..............................................................................7
CH1.6 DC POWER GENERATION (3 OF 4) ..............................................................................8
CH1.7 DC POWER GENERATION (4 OF 4) ..............................................................................8
CH1.8 IIT DC POWER DISTRIBUTION....................................................................................10
CH1.9 OPTION DC POWER DISTRIBUTION ..........................................................................11
CH1.10 POWER INTERLOCK SWITCHING (1 OF 2)..............................................................12
CH1.11 POWER INTERLOCK SWITCHING (2 OF 2) ..............................................................13

CH5.4 DOCUMENT FEED (1 OF 2)......................................................................................... 39


CH5.5 DOCUMENT FEED (2 OF 2)......................................................................................... 40
CH5.6 DOCUMENT SCAN AND INVERT ................................................................................ 41
CH5.7 DOCUMENT EXIT TRANSPORTATION ....................................................................... 42
CH5.8 DOCUMENT PATH ....................................................................................................... 43
CH5.9 DOCUMENT TRANSMISSION ..................................................................................... 44

Chain 6 Imaging
CH6.1 DOCUMENT ILLUMINATION........................................................................................ 45
CH6.2 COPY IMAGE FLOW .................................................................................................... 46
CH6.3 SCAN IMAGE FLOW .................................................................................................... 47
CH6.4 PRINT IMAGE FLOW.................................................................................................... 48
CH6.5 FAX IMAGE FLOW ....................................................................................................... 49

Chain 2 Mode Selection


CH2.1 UI (W85).........................................................................................................................14
CH2.2 UI (S104)........................................................................................................................15

Chain 3 Machine Run Control

CH6.6 IMAGE INPUT ............................................................................................................... 50


CH6.7 PLATEN DOCUMENT SENSING.................................................................................. 51
CH6.8 LPH CONTROL (Y) ....................................................................................................... 52
CH6.9 LPH CONTROL (M) ...................................................................................................... 53
CH6.10 LPH CONTROL (C)..................................................................................................... 54

CH3.1 PWBS COMMUNICATION (1 OF 7) ..............................................................................16

CH6.11 LPH CONTROL (K) ..................................................................................................... 55

CH3.2 PWBS COMMUNICATION (2 OF 7) ..............................................................................17

CH6.12 COLOR REGISTRATION CONTROL ......................................................................... 56

CH3.3 PWBS COMMUNICATION (3 OF 7) ..............................................................................18

CH6.13 IIT/IOT HEATER CONTROL (OPTION) ...................................................................... 57

CH3.4 PWBS COMMUNICATION (4 OF 7) ..............................................................................19


CH3.5 PWBS COMMUNICATION (5 OF 7) ..............................................................................20
CH3.6 PWBS COMMUNICATION (5 OF 7) ..............................................................................21
CH3.7 PWBS COMMUNICATION (5 OF 7) ..............................................................................22
CH3.8 PSW DETECTION .........................................................................................................23
CH3.9 ACCESSORY.................................................................................................................24
CH3.10 ELECTRIC BILLING ....................................................................................................25

Contents

7.3 BSD

ii

7.3 BSD
Contents
Chain 7 Paper Supplying
CH7.1 TRAY 1 PAPER SIZE SENSING....................................................................................57

Chain 9 Marking

CH7.2 TRAY 2 PAPER SIZE SENSING (3TM,TTM).................................................................58

CH9.1 DRUM/DEVE DRIVE CONTROL (Y,M,C) (2270/3370)................................................. 82

CH7.3 TRAY 3 PAPER SIZE SENSING (3TM) .........................................................................59

CH9.2 DRUM DRIVE CONTROL (Y,M,C) (4470/5570)............................................................ 83

CH7.4 TRAY 4 PAPER SIZE SENSING (3TM) .........................................................................60

CH9.3 DEVE DRIVE CONTROL (Y,M,C) (4470/5570)............................................................. 84

CH7.5 TRAY 3 PAPER SIZE SENSING (TTM).........................................................................61

CH9.4 DRUM/DEVE DRIVE CONTROL (K) ............................................................................ 85

CH7.6 TRAY 4 PAPER SIZE SENSING (TTM).........................................................................62

CH9.5 DRUM LIFE CONTROL (Y,M) ....................................................................................... 86

CH7.7 MSI PAPER SIZE SENSING .........................................................................................63

CH9.6 DRUM LIFE CONTROL (C,K) ....................................................................................... 87

CH7.8 TRAY 1 PAPER STACKING...........................................................................................64

CH9.7 CHARGING AND EXPOSURE (Y) (2270/3370) ........................................................... 88

CH7.9 TRAY 2 PAPER STACKING (3TM,TTM)........................................................................65

CH9.8 CHARGING AND EXPOSURE (Y) (4470/5570) ........................................................... 89

CH7.10 TRAY 3 PAPER STACKING (3TM) ..............................................................................66

CH9.9 CHARGING AND EXPOSURE (M) (2270/3370)........................................................... 90

CH7.11 TRAY 4 PAPER STACKING (3TM) ..............................................................................67

CH9.10 CHARGING AND EXPOSURE (M) (4470/5570)......................................................... 91

CH7.12 TRAY 3 PAPER STACKING (TTM)..............................................................................68

CH9.11 CHARGING AND EXPOSURE (C) (2270/3370) ......................................................... 92

CH7.13 TRAY 4 PAPER STACKING (TTM)..............................................................................69

CH9.12 CHARGING AND EXPOSURE (C) (4470/5570) ......................................................... 93

CH7.14 MSI PAPER STACKING ..............................................................................................70

CH9.13 CHARGING AND EXPOSURE (K) (2270/3370) ......................................................... 94

CH7.15 TRAY HEATER CONTROL (FX ONLY) .......................................................................71

CH9.14 CHARGING AND EXPOSURE (K) (4470/5570) ......................................................... 95


CH9.15 DEVELOPMENT (Y) (2270/3370) ............................................................................... 96

Chain 8 Paper Transportation

CH9.16 DEVELOPMENT (Y) (4470/5570) ............................................................................... 97

CH8.1 TRAY 1 AND MSI PAPER TRANSPORTATION ............................................................72

CH9.17 DEVELOPMENT (M) (2270/3370) .............................................................................. 98

CH8.2 TRAY MODULE PAPER TRANSPORTATION (1 OF 4) (4470/5570 TTM)....................73

CH9.18 DEVELOPMENT (M) (4470/5570) .............................................................................. 99

CH8.3 TRAY MODULE PAPER TRANSPORTATION (2 OF 4) ................................................74

CH9.19 DEVELOPMENT (C) (2270/3370)............................................................................. 100

CH8.4 TRAY MODULE PAPER TRANSPORTATION (3 OF 4) (3TM)......................................75

CH9.20 DEVELOPMENT (C) (4470/5570)............................................................................. 101

CH8.5 TRAY MODULE PAPER TRANSPORTATION (4 OF 4) (TTM)......................................76

CH9.21 DEVELOPMENT (K) (2270/3370) ............................................................................. 102

CH8.6 REGISTRATION ............................................................................................................77

CH9.22 DEVELOPMENT (K) (4470/5570) ............................................................................. 103

CH8.7 PAPER PATH (2270/3370 3TM) ....................................................................................78

CH9.23 TONER CARTRIDGE LIFE CONTROL (Y,M) ........................................................... 104

CH8.8 PAPER PATH (4470/5570 3TM) ....................................................................................79

CH9.24 TONER CARTRIDGE LIFE CONTROL (C,K) ........................................................... 105

CH8.9 PAPER PATH (2270/3370 TTM) ....................................................................................80

CH9.25 TONER DISPENSE CONTROL (Y,M)....................................................................... 106

CH8.10 PAPER PATH (4470/5570 TTM) ..................................................................................81

CH9.26 TONER DISPENSE CONTROL (C,K)....................................................................... 107


CH9.27 ADC AND ENVIRONMENT SENSING...................................................................... 108
CH9.28 IBT DRIVE CONTROL .............................................................................................. 109
CH9.29 1ST BTR CONTACT RETRACT CONTROL ............................................................. 110
CH9.30 IMAGE TRANSFER TO IBT (Y) .................................................................................111
CH9.31 IMAGE TRANSFER TO IBT (M)................................................................................ 112
CH9.32 IMAGE TRANSFER TO IBT (C) ................................................................................ 113
CH9.33 IMAGE TRANSFER TO IBT (K) ................................................................................ 114
CH9.34 2ND BTR CONTACT RETRACT CONTROL ............................................................ 115
CH9.35 IMAGE TRANSFER TO PAPER................................................................................ 116

CH9.36 STRIPPING................................................................................................................117
CH9.37 DRUM CLEANING (Y,M) ...........................................................................................118
CH9.38 DRUM CLEANING (C,K) ...........................................................................................119
CH9.39 IBT CLEANING ..........................................................................................................120
CH9.40 WASTE TONER DISPOSAL......................................................................................121
CH9.41 IBT/PROCESS FAN CONTROL (2270/3370)............................................................122
CH9.42 DRIVE/HVPS/BOTTOM FAN CONTROL (2270/3370) ..............................................123
CH9.43 PROCESS FAN CONTROL (4470/5570) ..................................................................124
CH9.44 C FAN CONTROL (4470/5570) .................................................................................125
CH9.45 SUCTION/M/BOTTOM FAN CONTROL (4470/5570) ...............................................126
CH9.46 LH FAN CONTROL (4470/5570) ...............................................................................127

Chain 10 Fusing and Copy Transportation


CH10.1 FUSER DRIVE CONTROL (1 OF 2)..........................................................................128
CH10.2 FUSER DRIVE CONTROL (2 OF 2)..........................................................................129
CH10.3 FUSING HEAT CONTROL (1 OF 3) ..........................................................................130
CH10.4 FUSING HEAT CONTROL (2 OF 3) ..........................................................................131
CH10.5 FUSING HEAT CONTROL (3 OF 3) ..........................................................................132
CH10.6 ELECTRICAL COMPONENTS (FUSING HEAT).......................................................133
CH10.7 FUSING .....................................................................................................................134
CH10.8 FUSED PAPER EXIT 1..............................................................................................135
CH10.9 FUSED PAPER EXIT 2 (1 OF 4) ..............................................................................136
CH10.10 FUSED PAPER EXIT 2 (2 OF 4) ............................................................................137
CH10.11 FUSED PAPER EXIT 2 (3 OF 4) ............................................................................138
CH10.12 FUSED PAPER EXIT 2 (4 OF 4) ............................................................................139
CH10.13 DUPLEX TRANSPORTATION (1 OF 2)...................................................................140
CH10.14 DUPLEX TRANSPORTATION (2 OF 2)...................................................................141

Chain 25 ESS
CH25.1 ESS............................................................................................................................142

Chain 34 FAX
CH34.1 PCC FAX (FX ONLY) .................................................................................................143
CH34.1 FAX mini.....................................................................................................................144

iii

Contents

7.3 BSD

7.3.1 Preface
7.3.1.1 How to Use the BSDs
1.

Enter the Chain specified in the Troubleshooting chapter.

2.

Or enter the appropriate Chain, referring to the Contents.

3.

Perform failure analysis in the Chain, using test data and


the general procedures in the General chapter.

4.

Once you have located the failure, go to the Parts List No.
and/or Adjustment No. indicated for reference on the
BSD.

Indicates a mechanical connection to a part.

Indicates where the input to a function originates. The


example indicates that the input originates from group
function 3 of Chain 1

1.3

Indicates that a mechanical drive signal goes in the


direction indicated.
Indicates where the output from a function goes. The
example indicates that the output goes to group function
1 of chain 6.

6.1

Indicates that the signal line continues vertically.

B
A

P11

Warning Before installing or removing parts, switch off


the main power switch and disconnect the
power cord from the outlet to avoid possible
electric shocks or injuries.

Indicates that the signal line continues horizontally.

7.3.1.2 Explanation of Symbols

Indicates Control Logic.

ZONE
E3

Indicates that the signal line goes to another zone in the


same function. The example refers to zone E3.

P11

J880B
4

J11

Indicates a double plug connector.

J11

Indicates a double plug connector.

J880A

Indicates a shorting plug connector.

Indicates that the fasten is used for connection.

1
TD
1

PL7.7

7.7.1

TP1

7-1

Refers to the note that is usually on the same page.

Indicates that the signal line goes back to another zone


in the same function. The example refers to zone A4

ZONE
A4

Refers to test data that is usually on the same page


when the voltage value shown on the BSD is different
from the measured value.
Refers to the Parts List No. PL stands for Parts List.
7.7 refers to the Plate No. PL No. indicates that the
part is listed on the specified plate.
PL No. is shown for all the replaceable parts on the
BSDs.
Refers to the adjustment item(s) in the Disassembly,
Assembly, and Adjustment chapter. 7.7.1 indicates that
the adjustment procedure is described under the 7.7.1
section in the Disassembly, Assembly, and Adjustment
chapter.

CH8.5
ZN A2

CH8.5
ZN H4

+5VDC
(1.2 J2)

Indicates that the signal line goes to a zone in another


sheet. The example refers to zone A2, CH8.5.
Indicates that the signal line goes back to a zone in
another sheet. The example refers to zone H4, CH8.5.

Indicates that an electrically conductive material such as


a leaf spring and a plate is used for connection.
Indicates that the symbol-pointed-to section has been
modified to code 1V.
Indicates the symbol-pointed-to section has not been
modified to code 1V.

Indicates a power line output from Chain 1.


Indicates frame ground.

Indicates that the whole figure or the framed illustration


has information with 1V installed.

Indicates a twisted pair of wires.

Indicates a variable register that is adjustable in the field.

Indicates that the signal goes from right to left, in the


opposite direction to the normal direction.

Indicates a signal test point.

Indicates a feedback signal.

Indicates that the whole figure or the framed illustration


has information without 1V installed.

7.3.1 Preface

7.3 BSD

7-2

7.3 BSD
7.3.1 Preface
Indicates derection the air flows.

Indicates switch and is also used as Interlock Switch.


Indicates the Cheater type of Interlock Switch.
Indicates the Chip Fuse.

7.3.1.4 DC Voltage
A measurement of DC voltage is made between the particular
test point and the frame unless otherwise specified by note
and test data. The measured DC voltage is in the range
below:
Voltage
+5VDC
+24VDC

Level
H
H

Range
+4.77+5.23VDC
+22.90+25.10VDC

7.3.1.5 Other Descriptions


7.3.1.3 Signal Name
Signal name structure
Input component
PAPER SENSED (L)
+5VDC
Operation state Logical value Voltage with signal (H)
The example indicates that when paper is sensed, this
signal level is (L) and that otherwise, the signal level is (H)
with the voltage +5VDC.
Outout components
ON
(L)
+24VDC
Operation state Logical value Voltage with signal (H)
The example indicates that when the part is ON, the
signal level is (L) and that when it is OFF, the signal level
is (H) with the voltage +24VDC.

DC330 Input Component Voltage Level


The voltage levels (H/L) shown on the BSDs are the levels that
are measured by the tester. Some of them are therefore
different from H/L displayed on the PSW.
Wiring Color
Wires are distinguished by color in part of the BSDs for this
model. The colors of wires are shown below the signal lines
in their respective abbreviations listed below:
Abbreviation
BRN
RED
ORN
YEL
GRN
BLU
VIO
GRY
WHT
BLK
GRN/YEL
PNK
SKY

Color
Brown
Red
Orange
Yellow
Green
Blue
Violet
Gray
White
Black
Green/Yellow
Pink
Sky

Figures on the BSDs


The grayed-out portion of the figure shows the path from Motor
or Solenoid to parts to drive.

1.1 MAIN POWER ON (1 OF 2)


1

GFI
PL18.4

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5

BREAKER
J10

J1

ACH

BLK

J11

P90

GND

J4
BLK

F001
T20A/250V

ACN

WHT

WHT

T80

GN/YL

WHT

WHT

BLK

BLK

MAIN POWER
SWITCH
PL18.5

J13

J12

BLK

BLK

J14

J15

WHT

WHT

MCU PWB
PL18.2a/18.2b

POWER SWITCH
PL18.5

10

J401
BLU

P615

J615

MCU PWB
PL18.2a/
18.2b

SW4

SW3

BLU

BLU

J615

P615

POWER
SWITCH STATUS
ON (L)+3.3VDC

J401

9
BLU

BP PWB
PL18.2a/
18.2b
P/J451
B6

MAIN POWER
ON ACH
(LVPS)

1.2

MAIN POWER
ON ACN
(LVPS)

1.2

ESS PWB
PL35.2
+3.3VDC

P/J335
113

POWER
SWITCH
STATUS

1.3

DC COM
(1.5 E5)

j0ki730101

Chain1 Standby Power


7-3

7.3 BSD

7.3 BSD

7-4

Chain1 Standby Power


A

1.2 MAIN POWER ON (2 OF 2)


1

1.1

MAIN POWER
ON ACH
(LVPS)

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5
J4

3
WHT

BLK

1.1

MAIN POWER
ON ACN
(LVPS)

J5

P85

POWER ON ACN
(FINISHER)

P86

BLK

WHT

T88

1.4

FINISHER OUTLET
PL18.4

POWER ON ACH
(FINISHER)

P87

GND

GN/YL

IH DRIVER PWB
PL18.3
F1
15A/250V

1.5
F003
T12A/250V

POWER ON ACH

1.6
1
1.4

J6

J30

BLK

1
3

WHT

POWER
ON ACH

10.3

POWER
ON ACN

10.3

1.5
4470/5570

POWER ON ACN

1.6
2
4

RELAY
F002
T5A/250V

4
1
3
1
2

1.7

PLUG IN ACN
(SUB LVPS)

1.7

WHT

J7

PLUG IN ACH
(PSW)

3.11

PLUG IN ACN
(PSW)

3.11

POWER ON ACH
(ACCESSORY)

3.9

POWER ON ACN
(ACCESSORY)

3.9

PLUG IN ACH
(IOT HEATER)

6.13

PLUG IN ACN
(IOT HEATER)

6.13

PLUG IN ACH
(TRAY HEATER)

7.11

PLUG IN ACN
(TRAY HEATER)

7.11

PLUG IN ACH
(IIT HEATER)

6.13

PLUG IN ACN
(IIT HEATER)

6.13

BLK

WHT

J3
BLK

WHT

J91
BLK

P74

J74

WHT

DC COM
(1.5 B2)

CE3

BLK

5
+5VDC
(1.5 B2)

PLUG IN ACH
(SUB LVPS)

BLK

BLK

CE4
WHT

WHT

BLK

WHT

1
2

J92
BLK

WHT
j0ki730102

1.3 LVPS CONTROL


1

ESS PWB
PL35.2
1.1

BP PWB
PL18.2a/18.2b
POWER
SWITCH
STATUS

P/J335
43

MCU PWB
PL18.2a/
18.2b

FAX STBY
ON SIGNAL

P/J452
10

P/J451
A6

J401

4470/5570

SLEEP MODE
RECOVERY
ON SIGNAL
(SUB LVPS)

B5

SLEEP MODE
RECOVERY
ON SIGNAL
(SUB LVPS)

1.7

YEL

SLEEP MODE
RECOVERY
ON SIGNAL

1
44

1.9

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5

POWER SAVE
SIGNAL

MD PWB
PL18.2a/18.2b

YEL

J503

DC POWER
ON/OFF
CIRCUIT

DC POWER
ON/OFF SIGNAL

1.5
1.6
LVPS FAN
CN101

DC330
1
6

042-018

LVPS FAN HIGH SPEED


ON (H)+3VDC

YEL

YEL

LVPS FAN
SPEED
HIGH/LOW
CIRCUIT

3
1

BLK

MOT

RED

3
MD PWB
PL18.2a/18.2b

DC330
A13

FRONT LVPS FAN


ON (H)+24VDC

J239

P239

WHT

Standby
/Low Power

J239

042-208

FRONT LVPS FAN


FAIL (H)+3.3VDC

+3.3VDC

J529

FAIL CODE
A14

042-338

042-338

LVPS Front Fan Fail

BLK

Warm Up
/Run

Semi Low Power


/Sleep

Sleep Mode Recovery ON


Signal

High

High

Low

LVPS Fan Operation

High

Low

Low

Rotates at high
speed

Rotates at low
speed

Stops

STBY+5VDC Output

+5VDC Output

+24VDC Output

Fan Operation

P239

RED

NOTE:
1 The table below shows the relation between Sleep Mode Recovery ON Signal/LVSP
Fan Signal and Main LVPS Output, in each power mode.
5

DC330

MOT
DC COM

A15
DC COM
(1.6 F5)

042-014

+24VDC-F7

J529

MD PWB
PL18.2a/18.2b

FRONT LVPS FAN


PL4.1

Turning ON DC330[042-018] makes the Fan rotate at high speed. Turning it OFF
makes it rotate at low speed. In this diag, after rotating at low speed, the Fan does
not stop until power OFF.

A part in Main Low Voltage Power Supply

For detailed info on whether each Sub is activated


with Power Switch ON/OFF, see Chap. 6 General.

Wire Color varies depending on the model.


2270/3370: BLU
4470/5570: WHT

Power supplied
Power cut off
j0ki730103

Chain1 Standby Power


7-5

7.3 BSD

7.3 BSD

7-6

Chain1 Standby Power


A

1.4 DC POWER GENERATION (1 OF 4)


1

STBY+5VDC

J300

GRY

STBY+5VDC

P/J335
54

STBY+5VDC

P/J309
72,73

UI POWER
ON/OFF

UI+5VDC
DC COM

3
POWER
ON ACH
(1.2 D2)

STBY+5VDC

B2 N.C

B3

GRY

ALL

STBY+5VDC

B4

GRY

DC COM

A3

VIO

RBT
+3VDC

RBT POWER
ON/OFF

STBY+5VDC

ALL

UI+5VDC

ALL

ALL

P/J335
48

+3.3VDC

DC COM
8

81,82

79

A2

VIO

POWER
ON ACN
(1.2 D3)

+3.3VDC

STBY
+5VDC
TO
+3.3VDC

STBY
+5VDC
7

J501

G
BP PWB
PL18.2a/18.2b

STBY+5VDC

ESS PWB
PL35.2

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5

DC POWER
GENERATION

+3.3VDC

+3.3VDC

ALL
51

RBT+3VDC

ALL

ALL

ALL

DC COM

DC COM

DC COM

A4

VIO

ALL

CR2901
(ORN)
DC COM

P/J309
3,6,13,18,21,24,27
31,34,41,44.47,50
53,56,59,62,65,68
74,80,94,99,103
108,114,119,124
128.134

DC COM

ALL

P/J335
1,9,11,17,19,21,27
29,31,37,39,45,57
80,87,89,96,98
105,107,109,116
127,132

5
MD PWB
PL18.2a/18.2b

J502

STBY+5VDC

GRY

DC COM
VIO

J520

F1
2A
7

STBY+5VDC

DC COM

NOTE: 1
ALL

Short Protection (Over-current Protection)


If STBY +5VDC output is shorted, all the outputs are cut off.
To restore them, repair the short circuit, power off, allow 15 sec, and then power on.

ALL

Over-voltage Protection
If STBY +5VDC output reaches +6VDC, all the outputs are cut off.
To restore them, power off, allow 15 sec, and then power on.
2

When the M/C goes into Low Power Mode, UI+5VDC output stops.

When the M/C goes into Sleep (CPU OFF) Mode, RBT+3VDC output stops.
j0ki730104

1.5 DC POWER GENERATION (2 OF 4)


1

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5
4

DC POWER
GENERATION

J501

ESS PWB
PL35.2
+5VDC

J300

GRY

+5VDC

1
+5VDC

B5

ALL

1.2
DC COM

2
POWER
ON ACH
(1.2 D2)

+5VDC

10

DC COM

A6

VIO

POWER
ON ACN
(1.2 D3)

MCU PWB
PL18.2a/18.2b

3
1

+5VDC

GRY

J401

DC POWER
ON/OFF
SIGNAL

+5VDC

F1
2A

MD PWB
PL18.2a/18.2b

ALL

+5VDC

+5VDC
TO
+3.3VDC

VIO

+2.5VDC

AVREF
(+3.3VDC)

ALL

+3.3VDC

12,30,36,62
64,66,68,70
72,74,76,82
85,97

+2.5VDC
DC COM

+5VDC
GRY

J520

6
DC COM
VIO

ALL
2

VIO

ALL

+5VDC

ALL

DC COM

BP PWB
PL18.2a/18.2b

ALL

ALL

J1343
GRY

ALL
4

LPH
+5VDC

ALL

FUSE BLOWS
SIGNAL 2

8
LPH+5VDC
TO
LPH+1.8VDC

J2

GRY

VIO

USB
+5VDC

ALL

DC COM

ALL

+5VDC
F2
3.15A

J536

ALL
5

4
DC COM

ALL

+3.3VDC

+3.3VDC
TO
+2.5VDC

USB HUB PWB


PL1.7

ALL

ALL

22,23

DC COM

OPTION

P/J452
59,60

78,79

MD PWB F2 Blows

ALL

AVREF
(+3.3VDC)
1.3

041-345

Short Protection (Over-current Protection)


If +5VDC output is shorted, +5VDC output except
STBY+5VDC and +24VDC output are cut off.
To restore them, repair the short circuit, power off,
allow 15 sec, and then power on.

DC COM

DC COM

J510

J
FAIL CODE

A5

VIO

1.2
11

Over-voltage Protection
If +5VDC output reaches +6VDC, it is cut off.
To restore it, power off, allow 15 sec, and then power on.

CR2903
(ORN)

B6

GRY

NOTE:

LPH
+1.8VDC
DC COM

MCU PWB
PL18.2a/18.2b

P/J452
77

041-345

ALL
ALL

j0ki730105

Chain1 Standby Power


7-7

7.3 BSD

7.3 BSD

7-8

Chain1 Standby Power


A

1.6 DC POWER GENERATION (3 OF 4)


1

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5
1.11
+24VDC
DC POWER
GENERATION
+24VDC
1
POWER
ON ACH
(1.2 D2)

+24VDC

DC COM

ESS PWB
PL35.2

6
12

J501

J300

ORN

+24VDC

F2901
6.3A
A8

DC COM

POWER
ON ACN
(1.2 D3)

1.3

DC POWER
ON/OFF
SIGNAL

+24VDC

ALL

DC COM

MD PWB
PL18.2a/18.2b
3

J510
ORN

J520

P/J309
1,2 +24VDC
+24VDC
TO
IPS
+3VDC
139

IPS
+3VDC

+24VDC

4470/5570

F3
5A

F4
5A

+24VDC
-F3

+24VDC
-F4

Over-voltage Protection
If +24VDC output reaches +26.7VDC, it is cut off. To restore it,
power off, allow 15 sec, and then power on.
ALL

FAIL CODE

MCU PWB
PL18.2a/18.2b

P/J452
2,3,4
1.9

+24VDC

ALL

F2
2A

+24VDC
-F2

ALL

F3
4A

+24VDC
-F3

ALL

FUSE BLOWS
SIGNAL 2,3

1.9

041-325
041-326

FUSE BLOWS
SIGNAL 3,4
F5
4A
F6
4A

4
F7
2A

+24VDC
-F5

1.9

+24VDC
-F6

ALL

+24VDC
-F7

+24VDC
-F16

DC COM

DC COM
8

VIO

2270/3370
+24VDC
DC COM

2
4

J502

041-326

041-346
(2270/3370)
MD PWB F3 Blows

041-348
(4470/5570)
MD PWB F4 Blows

041-349
041-346
041-348

MD PWB F6 Blows

041-350

041-352
MD PWB F5 Blows

ALL

041-361
FUSE BLOWS
SIGNAL 5,6,7

71

ALL

FUSE BLOWS
SIGNAL 16

MCU PWB F2 Blows

MD PWB F7 Blows

FUSE BLOWS
SIGNAL 5,6,7
F16
1.0A

FUSE BLOWS
SIGNAL 3,4

69

041-325

MCU PWB F3 Blows

SLV+24VDC
(1.7 G2)

If +24VDC output is shorted, +5VDC output except STBY+5VDC


and +24VDC output are cut off. To restore them, repair the short
circuit, power off, allow 15 sec, and then power on.

ALL

ALL

9
2270/3370

NOTE: 1 Short Protection (Over-current Protection)

BP PWB
PL18.2a/18.2b

ALL

CR2904
(ORN)
IIT POWER
ON/OFF

B8

VIO

041-349

MD PWB F16 Blows

041-350
041-352

FUSE BLOWS
SIGNAL 16

53

ALL
54

DC COM

041-361

ALL

+24VDC
(IIT/ESS)

1.7

DC COM
(IIT/ESS)

1.7

ORN

VIO
j0ki730106

1.7 DC POWER GENERATION (4 OF 4)


4470/5570

SUB LOW VOLTAGE POWER SUPPLY


PL18.3
DC POWER
GENERATION
F001
250V/10A
J8
1
2

1.2

PLUG IN ACH
(SUB LVPS)

MD PWB
PL18.2a/18.2b

BLK

1.2

PLUG IN ACN
(SUB LVPS)

1
WHT

ACN
J9
1
N.C

N.C

STBY
J536 +5VDC

J506
GRY

VIO

1.3

DC COM

ALL
ALL

ALL

+24VDC

+24VDC
(IIT)

1.8

DC COM

DC COM
(IIT)

1.8

+24VDC

+24VDC
(IIT)

1.8

DC COM

DC COM
(IIT)

1.8

ORN

VIO

+24VDC
ORN

J300

ESS PWB
PL35.2
F2904
6.3A

IPS
+24VDC

A1
ORN
CR2907
(YEL)

SLEEP MODE
RECOVERY
ON SIGNAL
(SUB LVPS)

YEL

ALL

ON/OFF

DC COM
(1.4 E6)

VIO

J505

+24VDC

STBY
+5VDC
(1.4 E5)

DC COM

J536

DC COM

ACH
3

+24VDC

ORN

+24VDC

MD PWB
PL18.2a/
18.2b

J504

SLV
+24VDC

DC COM
VIO

VIO

DC COM

B1

ALL

NOTE:
2270/3370
1.6

1
+24VDC
(IIT/ESS)

SJ01
ORN

SJ01

+24VDC

J300
ORN

ORN

DC COM
VIO

6
1.6

DC COM
(IIT/ESS)
VIO

A1

Short Protection (Over-current Protection)


If +24VDC output is shorted, it is cut off.
To restore it, repair the short circuit, power off,
allow 15 sec, and then power on.
Over-voltage Protection
If +24VDC output reaches +26.7VDC, it is cut off.
To restore it, power off,
allow 15 sec, and then power on.

B1

ORN
VIO
VIO
j0ki730107

Chain1 Standby Power


7-9

7.3 BSD

7.3 BSD

7-10

Chain1 Standby Power


A

1.8 IIT DC POWER DISTRIBUTION

DADF PWB
PL51.2

IIT TRANS PWB


PL1.7

+24VDC

2270/3370
1.7

+24VDC
(IIT)

J700
ORN

P700

J720
ORN

F3
8A

DC COM
(IIT)
VIO

VIO

ALL

F7
2.5A +24VDC-F7

6.1

F8
4A

6.1

+24VDC-F8

DC COM

P750

+24VDC

2
1.7

ALL

+24VDC
TO
+5VDC

F6
4A

+5VDC

J752

F2
+24VDC
1.25A -F2

ALL

F3
+24VDC
1.25A -F3

5.7

1-4
5-9

B1-B4
A14-A10

+24VDC

19-22
23-27

A9-A6
B5-B9

DC COM

18
35,36

B10
A4,A5

30
32,33

A3
A1,A2

5.1

ALL
ALL

DC COM
(1.8 D2)

4470/5570
1.7

+5VDC

+24VDC
(IIT)

F5
1A

+5VDC

ALL

ORN

1.7

DC COM
(IIT)
VIO
DC COM
(1.8 D2)

+5VDC
TO
+3.3VDC

+5VDC
TO
ANA 3.3V

+24VDC
TO
ANA 10V

F5
4A

+3.3VDC

ANA 3.3V

ANA 10V

IIT-DADF
CABLE

DC COM

ALL

ALL

ALL

ALL

j0ki730108

1.9 OPTION DC POWER DISTRIBUTION


1

FAX G4

FAX STBY
ON SIGNAL

B8

J592

STBY
+5VDC

P904

GRY

J904

J651
GRY

STBY
+5VDC

A8

DC COM

VIO

VIO

N.C 2

3
B5

+5VDC

J541

GRY

F7
1A
12

+5VDC

B4

DC COM

DC COM

11

VIO

B2

+24VDC

+24VDC

10

ORN

DC COM
B1
DC COM
(1.6 F5)

1
3

+24VDC-F4
(1.6 F3)

4
DC COM
(1.6 F5)

DC COM

J593

+24VDC

P678

ORN

J678

ORN

VIO

VIO

GRY

VIO

+3.3VDC

DC COM

ALL

ALL

2
+5VDC

GRY

GRY

DC COM

VIO

VIO

+24VDC

ORN

ORN

DC COM

+5VDC

ALL

DC COM

ALL

+24VDC

ALL

VIO

VIO

DC COM

ALL

ALL

N.C 2

FINISHER

+24VDC

P904

J904

FAX mini PWB


PL10.10
STBY
+5VDC

GRY

VIO

N.C

+5VDC
GRY

ORN

DC COM

VIO

Power for Optional HCF


See the separate HCF service manual.

Power for Optional Finisher


See the separate Finisher service manual.

J352

DC COM

DC COM
(1.6 F5)

DC COM

FAX Mini

DC COM

J591

J542

HCF

2
3

NOTE:

GRY

VIO

+24VDC-F5
(1.6 F4)

CNJ352

ALL
2

+24VDC-F3
(1.6 F2)

4470/5570

J651 +3.3VDC

ALL
1

DC COM
(1.5 G5)

ALL
4

+5VDC
(1.5 G3)

2270/3370

FAX PWB
PL10.11

DC COM

TRAY MODULE PWB


PL10.9a/10.9b

STBY
+5VDC
TO
+3.3VDC

DC COM
(1.4 E6)

DC/DC
CONVERT PWB
PL10.9a/10.9b

MD PWB
PL18.2a/18.2b
1.3

DC COM
VIO

+24VDC
ORN

DC COM
VIO

7
4
1
2
5
6

STBY
+5VDC

ALL

DC COM

ALL

+5VDC
DC COM
+24VDC
DC COM

ALL
ALL
ALL
ALL

j0ki730109

Chain1 Standby Power


7-11

7.3 BSD

7.3 BSD

7-12

Chain1 Standby Power


A

1.10 POWER INTERLOCK SWITCHING (1 OF 2)


1

MD PWB
PL18.2a/
18.2b

L/H COVER
INTERLOCK
SWITCH
PL14.1

J534

J100

ORN

B2

MD PWB
PL18.2a/18.2b

DC330 077-300
L/H COVER
INTERLOCK SWITCH
CLOSED (H)+24VDC
A2

J100

J534
ORN

FRONT
COVER
INTERLOCK
SWITCH
PL18.5

1
+3.3VDC

+24VDC
(1.6 F2)

J521
ORN

J101

B2

MD PWB
PL18.2a/18.2b

DC330 077-303
FRONT COVER
INTERLOCK SWITCH
CLOSED (H)+24VDC
A2

J101

J521
ORN

1.11
P/J452
81

077-301
2

RELAY ON
+24VDC

MCU PWB
PL18.2a/18.2b

10.3

+3.3VDC

DC COM

077-300
YEL

B1

A1

YEL

YEL

A1

B1

YEL

Front Cover Interlock Open


DC COM
(1.5 H5)

MCU PWB
PL18.2a/18.2b

BP PWB
PL18.2a/18.2b

077-301
L/H Cover Interlock
Open

ESS PWB
PL35.2

094-300
IBT Front Cover Open

+3.3VDC

P/J452
80

P/J451
A4

P/J335
114

IBT FRONT COVER


SWITCH
PL18.5

J416
2 BLU

FAIL CODE
077-300

DC COM

INTLK SW
OPEN
(IH SAFETY)

DC COM

J272

J272

IBT FRONT COVER


SWITCH
CLOSED (L)+3.3VDC

ELECTRICAL COMPONENTS

MCU PWB
PL18.2a/18.2b

DC330 077-307

L/H COVER
INTERLOCK SWITCH

+3.3VDC

J416
BLU

FRONT COVER
INTERLOCK SWITCH

094-300

DC COM
(1.5 E5)

6
IBT FRONT COVER
SWITCH
j0ki730110

1.11 POWER INTERLOCK SWITCHING (2 OF 2)


1

MD PWB
PL18.2a/
18.2b

MCU PWB
PL18.2a/18.2b

MAIN LOW VOLTAGE POWER SUPPLY


PL18.5
INTERLOCK
RELAY

10

J520

RELAY ON
+24VDC

YEL

J503

J510

J401

ORN

ALL

F4
2A

INTLK ON
+24VDC-F4

ALL

F5
4A

INTLK ON
+24VDC-F5

ALL

MD PWB
PL18.2a/18.2b
J520
ORN

1
F8
4A

F9
4A

IH DRIVE PWB

IIT TRANS PWB

DADF PWB
F10
4A

USB HUB PWB

ALL

INTLK ON
+24VDC

ALL

INTLK ON
+24VDC-F8

ALL

IH INTAKE FAN
ESS PWB

INTLK ON
+24VDC-F9
INTLK ON
+24VDC-F10

041-359
P/J452
73
ALL

F12
6.3A

INTLK ON
+24VDC-F12

ALL

F13
6.3A

INTLK ON
+24VDC-F13

ALL

FUSE BLOWS
SIGNAL 11,12,13
F14
1A

INTLK ON
+24VDC-F14

ALL

SUB LVPS
(4470/5570)

DC/DC CONVERT
PWB

F15
1A

INTLK ON
+24VDC-F15

ALL

PSW OUTLET

FAX PWB

FUSE BLOWS
SIGNAL 14,15

10

VIO

DC COM

041-358
MD PWB F13 Blows

ALL

MD PWB

TRAY MODULE PWB

041-357

ALL

INTLK ON
+24VDC-F11

MCU PWB

041-356
MD PWB F11 Blows

MD PWB F12 Blows

F11
6.3A

LVPS FAN

GFI BREAKER

041-328

041-354
MD PWB F9 Blows

041-355

FUSE BLOWS
SIGNAL 8,9,10

BP PWB

041-327

MD PWB F10 Blows

FRONT LVPS
FAN

041-353

VIO

+24VDC
(1.6 B1)

MAIN POWER
SWITCH

041-328
MCU PWB F5 Blows

DC COM

POWER SWITCH

MCU PWB F4 Blows

FUSE BLOWS
SIGNAL 4,5

BYPASS
RELAY
9

041-327

MD PWB F8 Blows

IH EXHAUST
MAIN LOW
FAN
VOLTAGE
POWER SUPPLY

J
FAIL CODE

INTLK ON
+24VDC

RELAY ON
+24VDC
(1.10 H1)

ELECTRICAL COMPONENTS

041-354
041-355

MD PWB F14 Blows

041-360
MD PWB F15 Blows

041-356
75

041-357
041-358

52
ALL

041-353

041-359
041-360

FINISHER OUTLET
j0ki730111

Chain1 Standby Power


7-13

7.3 BSD

7.3 BSD

7-14

Chain2 Mode Selection


A

ELECTRICAL COMPONENTS

2.1 UI (W85)
UI I/F PWB (W85)
PL1.8

ESS-UI
COMMUNICATION

1
SEE CH3

UI I/F PWB (W85)

DISPLAY
PL1.8

J1

J3

J2

J7

INVERTER

UI FUNCTION PWB
TOUCH PANEL

USB CONNECTOR

UI
CABLE
UI FUNCTION
PWB
PL1.8

LCD ASSY
J11

FLAT
CABLE

CJ1

FLAT
CABLE

UI 10 KEY PWB

UI 10 KEY
PWB
PL1.8

DISPLAY
J15

J5

UI FAX KEY PWB

FLAT
CABLE

3
OPTION

INVERTER
PL1.8

UI FAX KEY
PWB
PL1.3
J10

J4

1-4

J6

CN2

J12

1,2

1-4

FLAT
CABLE

4
T2

GND

T1

GN/YL

ESS PWB
PL35.2

BP PWB
PL18.2a/18.2b
P/J309

USB CONNECTOR
PL1.8
J1313

USB DATA

USB J1

USB P1

USB
CABLE

USB
CABLE
OPTION

USB P2

J5

USB HUB PWB


PL1.7
J1

j0ki730201

2.2 UI (S104)
UI I/F PWB (S104)
PL1.12

ESS-UI
COMMUNICATION

UI LED PWB

S104 DISPLAY PANEL


PL1.10

J1

SEE CH3

S104 DISPLAY PANEL

TOUCH PANEL

J3

UI LED BACK
LIGHT PWB

UI
CABLE

G
ELECTRICAL COMPONENTS

UI 10 KEY
PWB
PL1.11

LCD ASSY

J16

J5

J7

FLAT
CABLE

J17

UI I/F PWB
(S104)

CN1

FLAT
CABLE

3
UI LED PWB
PL1.12

UI LED BACK
LIGHT PWB
PL1.12

1-4

J20

J8

1-4

1-4

J9

J18

1-4

P19

1-6

CN2

4
UI 10 KEY PWB
IIT
ESS PWB
PL35.2

BP PWB
PL18.2a/18.2b
P/J309

USB CONNECTOR
PL1.9
J1313

USB DATA

USB J1

USB P1

USB
CABLE

USB P2
USB
CABLE

OPTION
J5

USB HUB PWB


PL1.7
J1

j0ki730202

Chain2 Mode Selection


7-15

7.3 BSD

7.3 BSD

7-16

Chain3 Machine Run Control


A

3.1 PWB COMMUNICATION (1 OF 7)


1

ESS PWB
PL35.2
ESS-IOT
COMMAND

DOWNLOAD
CLOCK

2
DOWNLOAD
RESET

DOWNLOAD
START

POWER UP
STATUS

IOT POWER
ON

BP PWB
PL18.2a/
18.2b
P/J335
110

111

MCU PWB
PL18.2a/18.2b

BP PWB
PL18.2a/
18.2b
IOT-ESS
STATUS

P/J451
B9

P/J451
A9

DOWNLOAD
ACKNOWLEDGE

B8

A8

041-310

P/J335
40

042-337
045-310

A7

A3

045-311

42

112

B7

041-341

121

IOT POWER STATUS

+3.3VDC
(1.5 E4)

041-340
EEPROM

041-310

IM Logic Fail

041-340

MCU Nvm(EEPROM) Data Fail

041-341

MCU Nvm(EEPROM) Access Fail

041-342

MCU Nvm(EEPROM) Buffer Fail

041-347

Serial I/O Fail

042-337

NOHAD Logic Fail

045-310

Image Ready NG

045-311

Controller Communication Fail

045-312

Drive Logic Fail

089-617

RC Lead Regi Over Range Fail

041-342
115

A5

56

B4

089-617

MD PWB
PL18.2a/18.2b
SERIAL I/O
DATA OUT 0

SERIAL I/O
DATA OUT 1

ESS PWB
PL35.2

045-312
41

H
FAIL CODE

SERIAL I/O
DATA OUT 2

SERIAL I/O
DATA OUT 3

SERIAL I/O
CLOCK

MCU PWB
PL18.2a/18.2b

P/J452
18

P/J452
15

19

16

20

17

21

13

SERIAL I/O
DATA IN 0

SERIAL I/O
DATA IN 1

SERIAL I/O
DATA IN 2

041-347

SERIAL I/O
WD

11

6
SERIAL I/O
SYNC

14
j0ki730301

3.2 PWB COMMUNICATION (2 OF 7)


MCU PWB
PL18.2a/18.2b

TRAY MODULE PWB


PL10.9a/10.9b/11.17

MD PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

SW 1 2 3 4
1
+5VDC

P/J452
83

MCU TO TRAY MODULE


COMMUNICATION LINE

J592

A1 YEL

DC330 077-033
REGI STOP SIGNAL
ON (H)+5VDC

DC COM

DC330 077-121
REGI STOP SIGNAL
SENSED (H)+5VDC

A3 YEL

DC330 077-034
FEED ON SIGNAL
ON (H)+5VDC

DC COM

DC330 077-123
FEED ON SIGNAL
SENSED (H)+5VDC

A4 YEL

J541

ON
OFF
2

J541

TRAY MODULE TO MCU


COMMUNICATION LINE
DC330 077-032

J592
YEL

P/J452
84

A2

+5VDC

+5VDC

077-211
077-212

FEED READY SIGNAL


ON (L)+3.3VDC

DC COM

MCU PWB
PL18.2a/18.2b

077-214

DC330 077-120
FEED READY SIGNAL
SENSED (L)+3.3VDC

+3.3VDC

DC330 077-105
TRAY 2 FEED
OUT SENSOR
PAPER SENSED (L)+3.3VDC

YEL

DC330 077-106
TRAY 3 FEED
OUT SENSOR
PAPER SENSED (L)+3.3VDC

YEL

DC330 077-107
TRAY 4 FEED
OUT SENSOR
PAPER SENSED (L)+3.3VDC

YEL

077-215
077-314

A5
+3.3VDC

A6
+3.3VDC

A7
+3.3VDC

YEL

B7

4
NOTE:
1

Tray Type

FAIL CODE

The table shows the relation between DIP Switch ON/OFF and Tray Type.
SW1

SW2

SW3

SW4

3TM (25/30/35 PPM)

ON

ON

TTM (25/30/35 PPM)

OFF

ON

3TM (40/45/55 PPM)

OFF

ON

OFF

ON

TTM (40/45/55 PPM)

OFF

ON

ON

ON

077-211
Tray Module Kind Mismatch

077-212
Tray Module Reset Fail

077-214
Tray Module Logic Fail

077-215
Tray Module
Communication Fail

077-314
6

P/H Module Logic Fail

j0ki730302

7-17

Chain3 Machine Run Control

7.3 BSD

7.3 BSD

7-18

Chain3 Machine Run Control


A

BP PWB
PL18.2a/18.2b

ESS-IIT/IPS P/J309
COMMAND
102
POWER
SATAUS

101

33 GRY

2
DOWNLOAD
CLOCK

BP PWB
PL18.2a/
18.2b

IIT TRANS PWB


PL1.7
J390
31 GRY

37 GRY

EEPROM
DI

J7192

10

J7192

EEPROM
DO

J390
GRY

35

P/J309
100

062-311

062-362

EEPROM

062-310

062-345

RAM

EEPROM
CS

062-310

ESS PWB
PL35.2

062-392
DOWNLOAD
CLOCK+

40

39 GRY

DOWNLOAD
CLOCK-

GRY

062-395

91

062-311
IIT Software Logic Fail

062-330
GAPWM Hard Fail

(2270/3370) GAP PWB


Configuration Fail

062-345

+24VDC
(1.8 E1)

IIT-ESS Communication
Fail

062-341

IIT POWER
STATUS

DC COM

33

J
FAIL CODE

3.3 PWB COMMUNICATION (3 OF 7)


ESS PWB
PL35.2

IIT EEPROM Fail (IIT)

062-362
40,34,28,26
4,2,15,17 GRY
25,27

DC COM
(1.4 H4)

113

12 GRY

4
4470/5570

1,7,13,15
37,39,26,24
16,14

IIT
PING

J336

J7191

BLU

X Hard Fail

062-392
DC COM
(1.8 D2)

IIT Memory Fail

29

12

51

IIT
PING

J7191

CCD LENS
ASSEMBLY
PL1.4
J700
50

VIDEO
PING

J336

83

062-398

Trans PWB Power Cable


Connection Fail

50

138

062-397

CCD Cable
ConnectionFail

062-396

062-397

J710

062-398

50

FLAT
CABLE

IIT-Cont I/O Cable


Connection Fail

CCD
PING

51

062-396

137

IIT
CABLE
4470/5570
GAPWM PWB
(OPTION)
PL35.3

29

IIT-Cont Video Cable


Connection Fail

5
1

062-395
GRY

IIT
CABLE

2270/3370

CCD LENS
ASSEMBLY
PL1.4
J700
50

DOWNLOAD
CLOCK-

2270/3370
GAP PWB
PL35.2
P/J321

2270/3370
ONLY

062-341

P/J321

062-330

j0ki730303

3.4 PWB COMMUNICATION (4 OF 7)


1

ESS PWB
PL35.2

BP PWB
PL18.2a/18.2b

BP PWB
PL18.2a/
18.2b

UI I/F PWB (W85) PL1.8


UI I/F PWB (S104) PL1.12

P/J309
8

19

44

P/J335
63

18

62

43
1

ESS-UI
J1311 COMMAND +

J1

ESS-UI
COMMAND UI
RELEASE +

19

20

44

45

J1

UI-ESS
STATUS +

J1311

UI-ESS
STATUS -

ESS PWB
PL35.2

20

P/J309
5

45

50

31

78

18

UI
RELEASE -

43

UI
DETECT R

RBT3V
(1.4 H4)

DC COM

P/J309
76

77

75

30

50

LED ERR

LED ERR

LED SLEEP

30

LED DAT

LED SLEEP
LED DAT

HOT KEY

31

UI
DETECT L

UI
HOT KEY
UI
CABLE

P/J335
LVDS SIGNAL
F502
0.75A/6V

UI+5VDC
29

29

UI+5VDC
(1.4 H2)

F503
0.75A/6V

22,23
47,48

STBY+5VDC

22,23
47,48

STBY
+5VDC
(1.4 H1) F501

0.75A/30V
3,27

+24VDC
(1.6 F1)

DC COM
(1.4 H4)

2,4,10,11
14,17,21
24,25,26
28,37,40
46,49

+24VDC

3,27

DC COM
UI
CABLE

2,4,10,11
14,17,21
24,25,26
28,37,40
46,49
j0ki730304

Chain3 Machine Run Control


7-19

7.3 BSD

7.3 BSD

7-20

Chain3 Machine Run Control


A

3.5 PWB COMMUNICATION (5 OF 7)


1

ESS PWB
PL35.2

BP
PWB
PL18.2a
/18.2b
P/J309
23

IIT TRANS
PWB
PL1.7

J390
32 GRY

IIT/IPS-DADF
COMMAND +

J7192

DADF PWB
PL51.2

11

P750

J751

IIT
TRANS
PWB
PL1.7

J751

P750

10

DADF-IIT/IPS
STATUS +

J7192
GRY

A
22

30 GRY

IIT/IPS-DADF
COMMAND -

11

29

+3.3VDC

2
98

DADF CLOSED
SIGNAL
GRY

33

DC COM

28

DADF-IIT/IPS
STATUS GRY

DC330 005-083
DOCUMENT READY
ON (L)+3.3VDC

+5VDC

13

31

DC330 062-201
DOCUMENT REGIST
SENSED (L)+3.3VDC

+3.3VDC

DC COM

DC COM
(1.7 D2)

16

DC COM
DC COM
(1.7 J4)

34

DC COM
(1.7 J4)
+3.3VDC

84

24 GRY

DC COM

4
86

20 GRY

DADF RESET
SIGNAL

17

DC330 005-224
SACN START
SENSED (H)+3.3VDC
DC330 062-091
DOCUMENT EXCHANGE
ON (L)+3.3VDC

DC COM

12

B14
B12

J752

14

DC COM

21

15

DC COM

D
DADF PAGE SYNC
SIGNAL

19 GRY

E
DADF L REGI
SIGNAL

17

35 GRY

IIT-DADF
CABLE

BP PWB
PL18.2a/
18.2b

F
A

B13

DADF-IIT/IPS
STATUS +

J390
GRY

T1
IIT-DADF
CABLE

RAM

005-275
005-280
C

DC330 005-083
DOCUMENT READY
ON (L)+3.3VDC

DC330 062-201
DOCUMENT REGIST
SENSED (L)+3.3VDC
GRY

DC330 062-240
DADF
EXIST (L)+3.3VDC
GRY

FAIL CODE
005-210
6

DADF Download Fail

005-275
DADF RAM Test Fail

005-280

DADF PAGE SYNC


SIGNAL
GRY

DADF EEPROM Fail

062-277
IIT/IPS-DADF Communication Fail

ESS PWB
PL35.2

38

P/J309
20

36

19

005-210

DADF-IIT/IPS
STATUS GRY

EEPROM

+3.3VDC

B11
+5VDC

DC COM

25 GRY

DC COM

+3.3VDC

DC330 062-240
DADF
EXIST (L)+3.3VDC

+3.3VDC

+5VDC

J752

23 GRY
+3.3VDC

DADF L REGI
SIGNAL
GRY

IPS
+3VDC

18

062-277

88
IPS
+3VDC

16

87
IPS
+3VDC

22

85
IPS
+3VDC

89
j0ki730305

3.6 PWB COMMUNICATION (6 OF 7)


1

J
FAIL CODE
047-213
Finisher Kind Mismatch

MCU PWB
PL18.2a/
18.2b

MD PWB
PL18.2a/18.2b

FINISHER

MD PWB
PL18.2a/
18.2b

1
+5VDC

P/J452
86

J590

IOT TO FINISHER
COMMUNICATION LINE

FINISHER TO IOT
COMMUNICATION LINE

YEL

J590
YEL

10

047-216
Finisher Communication Fail

P/J452
87

047-213
047-216

DC COM

MCU PWB
PL18.2a/18.2b

REGI CLUTCH
ON (H)+5VDC
YEL

FINISHER
DETECT SIGNAL
YEL

1 N.C

DC COM

FINISHER LVPS
ENABLED
YEL

+3.3VDC +5VDC

IOT EXIT SENSOR


PAPER SENSED (H)+5VDC
YEL

DC COM

11

SIGNAL GND
VIO

DC COM
(1.5 G5)

SPARE

N.C 4

YEL

N.C 5

YEL

N.C 7

YEL

SPARE

SPARE

5
NOTE:

See the separate Finisher service manual.

j0ki730306

Chain3 Machine Run Control


7-21

7.3 BSD

7.3 BSD

7-22

Chain3 Machine Run Control


A

3.7 PWB COMMUNICATION (7 OF 7)


1

MCU PWB
PL18.2a/
18.2b

MD PWB
PL18.2a/18.2b

P/J452
83

J594
11 BLU

IOT TO HCF
COMMUNICATION LINE

HCF FEED STOP


(L)+5VDC
BLU

DC COM
+5VDC

MD PWB
PL18.2a/18.2b

HCF

HCF RESET/LVPS
ENABLED (H)+5VDC
BLU

13 BLU

HCF FEED OUT 1


REQUEST (L)+5VDC

P678

B4 B5

J678

J678

B6 B3

NOTE:
5

N.C

N.C

N.C

N.C

HCF FEED OUT 2


REQUEST (L)+5VDC
BLU

RS422 SELECTED
(L)+5VDC
BLU

MCU-HCF
COMMAND+
BLU

MCU-HCF
COMMANDBLU

See the separate HCF service manual.

HCF TO IOT
COMMUNICATION LINE

J594
BLU

P/J452
84

12

047-217

A4 A3

A3 A4
HCF NO PAPER
SENSOR 1 NO PAPER
SENSED (L)+5VDC
B2 B7

B8 B1

DC COM

P678

MCU PWB
PL18.2a/18.2b

A5 A2

N.C

N.C

A1 A6

A2 A5

A6 A1

B8 B1

B3 B6

B7 B2

B4 B5

+5VDC

BLU

HCF NO PAPER
SENSOR 2 NO PAPER
SENSED (L)+5VDC

14

N.C

N.C

BLU

N.C

BLU

10 N.C

BLU

HCF DETECTED
(L)+5VDC
BLU

HCF-MCU
STATUS+

HCF-MCU
STATUS-

FAIL CODE
047-217
Feeder Comm Fail

j0ki730307

J
FAIL CODE

3.8 PWBS DETECTION


MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

MCU PWB
PL18.2a/18.2b

041-351

MD Detect Fail

041-369

MD Type Mismatch

+3.3VDC

MD PWB
DETECT (L)+3.3VDC

P/J452
100
DC COM
(1.5 E5)

4470/5570

P/J452
1

041-351

91

041-369

2270/3370

+3.3VDC

MD PWB
TYPE SIGNAL

91

MD PWB
TYPE SIGNAL

DC COM
(1.5 G5)

BP PWB
PL18.2a/18.2b
+3.3VDC

BP PWB
DETECT (L)+3.3VDC

P/J451
B2

DC COM
(1.4 H4)

ESS PWB
PL35.2
RBT
+3VDC

4
P/J335
71

70

P/J309
71

140
DC COM
(1.4 E4)

j0ki730308

Chain3 Machine Run Control


7-23

7.3 BSD

7.3 BSD

7-24

Chain3 Machine Run Control


A

3.9 ACCESSORY
1

NOTE:

ESS PWB
PL35.2
J351

For accessories to be installed, see Chap. 8 Accessories.

When the M/C goes into Sleep (CPU OFF/CPU Sleep) Mode, +5VDC and +24VDC stop.

For the details of Fail Codes for accessories, see Chap. 2 Controller FIP.

2
2
7
RBT
+3VDC

DC COM
(1.4 E4)

12

F2302
0.75A
/30V

14

+24VDC

13
DC COM
(1.6 D2)

F2301
0.75A
/13.2V

4
2

EPSV
POWER
CONTROL

ACCESSORY

8
9

STBY
+5VDC

10
DC COM
(1.4 E4)

15,16

5
1.2

POWER ON ACH
(ACCESSORY)

P903
BLK

1.2

POWER ON ACN
(ACCESSORY)
WHT

6
T89
GN/YL

3
j0ki730309

3.10 ELECTRIC BILLING


MCU PWB
PL18.2a/18.2b

BP PWB
PL18.2a/18.2b

ESS PWB
PL35.2

BILLING
DATA
(MASTER)

BILLING
DATA
(BACKUP 2)

BILLING
DATA
(BACKUP 1)

3
IC SOCKET
EEP-ROM
1

P/J335
53
123

4
NOTE:

FAIL CODE

AT BP PWB replacement, install the EEP ROM from the old BP PWB onto the new one.
EEP ROM contains MAC Address, Billing, M/C Serial No., etc.

124-310

DC132 11

124-311

DC132 09

124-312

DC132 12

124-310

124-322

124-313

DC132 10

124-311

124-323

124-314

DC132 01

124-312

124-324

124-315

DC132 02

124-313

124-325

124-316

DC132 03

124-314

124-344

124-317

DC132 04

124-315

124-345

124-318

DC132 07

124-316

124-346

124-319

DC132 08

124-317

124-347

124-320

SEEPROM Fail

124-318

124-348

124-321

Backup SRAM Fail

124-319

124-349

124-322

DC132 05

124-320

124-323

DC132 06

124-321

124-324

All Billings Mismatch

124-325

Billing Restoration Fail

124-344

All Billings Metertypes Mismatch

124-345

Billing Meter Type Restoration Fail

124-346

All Billing Count Types Mismatch

124-347

Billing Count Type Restoration Fail

124-348

All Modal Break Points Mismatch

124-349

Modal Break Point Restoration Fail

j0ki730310

Chain3 Machine Run Control


7-25

7.3 BSD

7.3 BSD

7-26

Chain3 Machine Run Control


A

ELECTRICAL COMPONENTS

3.11 DOWNLOAD INTERFACE


ESS PWB
PL35.2

ETHERNET
(10BASE-T)
(100BASE-TX)

J340

J351
(EPSV I/F)
2
J340
(ETHERNET I/F)
DOWNLOAD
(USB 1.1 DEVICE)

J342

J342
(USB 1.1 I/F)

J344
(USB 2.0 I/F)

PSW OUTLET
PL18.4

1.2

PLUG IN ACH
(PSW)

P81
BLK

1.2

PLUG IN ACN
(PSW)

P82
WHT

T84

GND

PSW OUTLET

P83
GN/YL

j0ki730311

J
FAIL CODE

4.1 MAIN DRIVE CONTROL


1

MCU PWB
PL18.2a/18.2b

DC330

P/J452
25

A10

J525

MAIN DRIVE
MOTOR FAIL

J245

J525

MAIN DRIVE
MOTOR GAIN

A14

042-325

ELECTRICAL COMPONENTS
2270/3370

DC COM

A9

MAIN DRIVE
MOTOR BRAKE

A12

MOT

REGI. CLUTCH
(CH8.4)

MAIN DRIVE
MOTOR

BUCK UP ROLL

DC COM

+5VDC

A16

+5VDC
(1.5 G3)

DC COM

A15

IBT DRIVE
MOTOR
(CH9.28)

REGI.
ROLL

DC COM
(1.5 G5)

J245

DC COM

Main Motor Fail

+3.3VDC

MAIN DRIVE
MOTOR
ON(L)+5VDC

A11

042-001 To 042-006
MAIN DRIVE
MOTOR CLOCK

042-325

MD PWB
PL18.2a/18.2b

DC COM

MAIN DRIVE MOTOR


PL3.2

MD PWB
PL18.2a/18.2b

J535

INTLK ON +24VDC

ORN

J244

TRAY 1
TAKE AWAYROLL

MSI
TAKE AWAY ROLL

TAKE AWAY CLUTCH


(CH8.1)

1
4470/5570

INTLK ON
+24VDC-F11
(1.11 G4)

DC COM
VIO

REGI. CLUTCH
(CH8.4)

MAIN DRIVE
MOTOR

TAKE AWAY MOTOR


(CH8.1)

BUCK UP ROLL

DC COM
(1.11 G6)

NOTE:

The operation speed varies depending on the diag code.


MAIN DRIVE
MOTOR

6
2

Ope. Speed

Targeted Model

DC330[042-001]

79mm/sec

2270/3370

DC330[042-002]

121mm/sec

2270/3370/4470/5570

DC330[042-003]

175mm/sec

2270/3370/4470/5570

DC330[042-004]

200mm/sec

2270/3370/4470/5570

DC330[042-005]

228mm/sec

2270/3370/4470/5570

DC330[042-006]

255mm/sec

2270/3370/4470/5570

REGI.
ROLL

TRAY 1
TAKE AWAYROLL

IBT DRIVE
MOTOR
(CH9.28)
MSI
TAKE AWAY ROLL

Wire Color varies depending on the model.


2270/3370: BLU
4470/5570: WHT
j0ki730401

Chain4 Start Print Power


7-27

7.3 BSD

7.3 BSD

7-28

Chain5 Document Transportation


A

J
FAIL CODE

5.1 DOCUMENT SETTING

005-305
DADF PWB
PL51.2

DADF INTERLOCK
SWITCH
PL51.5
1

J753

F1

+24VDC

DC330 005-212
DADF INTERLOCK
SWITCH
CLOSED (H)+24VDC

F2

J753
ORN

ORN

DADF Feeder Cover


Interlock Open (Run)

DADF PWB
PL51.2
DADF INTLK
ON+24VDC

+24VDC
(1.8 J2)

ALL

+5VDC

DADF DOCUMENT SET


SENSOR
PL51.6

2
1

J757

DC COM

DC COM
(1.8 J4)

J771

YEL

+5VDC

3
2

YEL

005-305

J771

DC330 005-102
DADF DOCUMENT
SET SENSOR
DOCUMENT
SENSED (L)+5VDC

DC COM
+5VDC

J757
YEL

+5VDC
(1.8 J3)

DC330 005-090
DADF GATE
SOLENOID
ON (L)+24VDC

J754

A2 BLU

DADF GATE
SOLENOID
PL51.6
J779

P779

ELECTRICAL COMPONENTS
DADF DOCUMENT
SET SENSOR

DADF INTERLOCK
SWITCH

DC COM

+24VDC

A1 ORN

DADF GATE SOLENOID

+24VDC-F2
(1.8 J1)

TD
1

17

J756

DC330 005-084
DADF DOCUMENT
SET LED
ON (H)+5VDC

YEL

J791

DADF
DOCUMENT SET
LED
PL51.7
1

+5VDC

16

DC COM
(1.8 J4)

TD
1

DC COM
YEL

Test Point: DADF PWB J756-17 (+) to GND (-)


Approx. +2.1VDC with DC330[0005-084] ON

DADF DOCUMENT
SET LED

j0ki730501

5.2 DOCUMENT SIZE SENSING (1 OF 2)


1

DADF PWB
PL51.2
1
DC COM
(1.8 J4)

J756

DOCUMENT TRAY SIZE


SENSOR 1
PL51.10
J761

DC COM

YEL

J761

YEL

J764

DC COM
YEL

+5VDC

J764

YEL

+5VDC

YEL

005-227

+5VDC

A3 DADF
EXIST (L)+5VDC
YEL

YEL

18

DC COM
(1.8 J4)

NOTE:
DOCUMENT TRAY
SIZE SENSOR 1

J756

SHORTING WIRE

ELECTRICAL COMPONENTS

+5VDC

DC330 005-222
DOCUMENT TRAY
SIZE SENSOR 2
DOCUMENT
SENSED (L)+5VDC

DC330
19

DADF PWB
PL51.2

YEL

+5VDC
(1.8 J3)

2
6

DC330 005-221
DOCUMENT TRAY
SIZE SENSOR 1
DOCUMENT
SENSED (L)+5VDC

DOCUMENT TRAY SIZE


SENSOR 2
PL51.10
4

DC COM
(1.8 J4)

3
2

+5VDC

+5VDC
(1.8 J3)

As to same-sized documents, the relation between doc size and output from each sensor is as follows.
Fast Scan Direction

DOCUMENT TRAY
SIZE SENSOR 2

Doc. Size

Set Guide
Sensor 1

Set Guide
Sensor 2

A5S/5.5"X8.5"S

OFF

OFF

B5S

OFF

OFF

16KS/8X10S/8X10.5S

OFF

OFF

A5L

OFF

A4S

Slow Scan Direction


APS
Sensor 1

Tray Size
Sensor 1

Tray Size
Sensor 2

ON

ON

OFF

OFF

ON

ON

OFF

OFF

OFF

ON

OFF

ON

OFF

OFF

OFF

OFF

ON

OFF

ON

OFF

5.5"X8.5"L

OFF

ON

ON

OFF

OFF

8.5"X11"S

OFF

ON

ON

ON

OFF

8.5"X12.4"S/8.5"X13"S/8.5"X14"S

OFF

ON

ON

ON

ON

B5L

ON

OFF

ON

OFF

OFF

8"X10"L

ON

OFF

ON

ON

OFF

B4S

ON

OFF

ON

ON

ON

16KL

ON

OFF

OFF

OFF

OFF

8"X10.5"L

ON

OFF

OFF

ON

OFF

8KL

ON

OFF

OFF

ON

ON

8.5"X11"L

ON

ON

OFF

ON

OFF

11"X14.9"S/11"X17"S

ON

ON

OFF

ON

ON

A4L

ON

ON

ON

ON

OFF

A3S

ON

ON

ON

ON

Set Guide
Sensor 3

ON
j0ki730502

Chain5 Document Transportation


7-29

7.3 BSD

7.3 BSD

7-30

Chain5 Document Transportation


A

J756
13 YEL

DC COM
(1.8 J4)

15 YEL

J
FAIL CODE

5.3 DOCUMENT SIZE SENSING (2 OF 2)


DADF PWB
PL51.2

DADF TRAY SET GUIDE


SENSOR 1
PL51.10
J765

DC COM

+5VDC

3
2

+5VDC
(1.8 J3)

DADF PWB
PL51.2

J765

DC330 005-215
DADF TRAY SET
GUIDE SENSOR 1
BLOCKED (H)+5VDC

005-194
Mix Size Miss Match Jam

+5VDC

J756
YEL

14

DADF TRAY SET GUIDE


SENSOR 2
PL51.10

2
10

J763

DC COM
YEL

DC COM
(1.8 J4)

12 YEL

+5VDC

+5VDC
(1.8 J3)

DC330 005-216
DADF TRAY SET
GUIDE SENSOR 2
BLOCKED (H)+5VDC

3
J763

+5VDC

YEL

005-194

11

DADF TRAY SET GUIDE


SENSOR 3
PL51.10

3
7

DC COM
YEL

DC COM
(1.8 J4)

+5VDC
YEL

J762

DC330 005-217
DADF TRAY SET
GUIDE SENSOR 3
BLOCKED (H)+5VDC

3
2

J762

YEL

T3

+5VDC
(1.8 J3)

+5VDC

(MOTOR
BRACKET)

T2
GRN

(DADF PWB)

4
ELECTRICAL COMPONENTS

DADF TRAY SET


GUIDE SENSOR 1

6
DADF TRAY SET
GUIDE SENSOR 3

DADF TRAY SET


GUIDE SENSOR 2
j0ki730503

J758

DC COM
(1.8 J4)

11

DC COM

YEL

+5VDC

J766

YEL

P766

J769
YEL

YEL

YEL

DC COM
(1.8 J4)

+5VDC

YEL

J768
YEL

YEL

YEL

DC COM
(1.8 J4)

+5VDC

10 1

YEL

+5VDC
(1.8 J3)

YEL

YEL

J769

P766
YEL

DADF APS SENSOR 2


PL51.17
3
2

J768
YEL

DADF APS SENSOR 3


PL51.17
3
2

J767
YEL

J766

DC330 005-218
DADF APS SENSOR 1
DOCUMENT
SENSED (H)+5VDC

005-196

Size Mismatch Jam On


No Mix-Size

005-915

DADF APS Sensor 1


Static Jam

005-916

DADF APS Sensor 2


Static Jam

005-946

005-917

DADF APS Sensor 3


Static Jam

005-947

005-945

FS-Size Mismatch Jam


On No Mix-Size or
SS Mix-Size (Cont)

005-946

SS-Size Mismatch Jam


On No Mix-Size (Cont)

005-947

FS-Size Mismatch Jam


On No Mix-Size or
SS Mix-Size

005-948

SS-Size Mismatch Jam


On No Mix-Size

005-196
+5VDC

J758

DC330 005-219
DADF APS
SENSOR 2
DOCUMENT
SENSED (H)+5VDC

+5VDC

YEL

DC330 005-220
DADF APS
SENSOR 3
DOCUMENT
SENSED (H)+5VDC

005-915
005-945

10
YEL

005-948
005-916

+5VDC

YEL

005-917

SHORTING WIRE

J767

+5VDC
(1.8 J3)

DC COM

DADF PWB
PL51.2

DADF APS SENSOR 1


PL51.17

+5VDC
(1.8 J3)

DC COM

J
FAIL CODE

5.4 DOCUMENT FEED (1 OF 2)


DADF PWB
PL51.2

DC330 005-228
APS
EXIST (L)+5VDC

DC COM
YEL

+5VDC

YEL

DC COM
(1.8 J4)

ELECTRICAL COMPONENTS
DADF APS
SENSOR 1
5

6
DADF APS
SENSOR 2
DADF APS
SENSOR 3
j0ki730504

Chain5 Document Transportation


7-31

7.3 BSD

7.3 BSD

7-32

Chain5 Document Transportation


A

5.5 DOCUMENT FEED (2 OF 2)


1

DADF PWB
PL51.2

J757
4 YEL

DC COM
(1.8 J4)

6 YEL

J772

DC COM

+5VDC

DADF FEED OUT SENSOR


PL51.6

DC330 005-205
DADF FEED OUT
SENSOR
DOCUMENT
SENSED (L)+5VDC

3
2

DADF PWB
PL51.2

J772

J757
YEL

10

DC COM J770
YEL

DC COM
(1.8 J4)

12 YEL

+5VDC

P770

J774
YEL

YEL

DADF PRE REGI. SENSOR


PL51.17
3
2

J774

P770

YEL

J770

005-121

DADF FEED MOTOR


PL51.5

3
J754

B6 BLU

DADF FEED MOTOR


ON +24VDC CLOCK

J776

DC330 005-206
DADF PRE REGI.
SENSOR
DOCUMENT
SENSED (H)+5VDC

+5VDC

YEL

B5 BLU

ON +24VDC CLOCK

DC COM

B4 BLU

ON +24VDC CLOCK

4
MOT

DC COM

B3 BLU

ON +24VDC CLOCK

B1 ORN
F4
4A

55.0mm/sec

DC330[005-003]

73.3mm/sec

DC330[005-004]

82.5mm/sec

DC330[005-005] 110.0mm/sec
DC330[005-007] 146.7mm/sec

DADF Side 2 Pre Regi.


Sensor On Jam

005-146

DADF Pre Regi. Sensor


Off Jam

005-147

DADF Pre Regi. Sensor


Off Jam (Invert)

005-197

Prohibit Combine Size


Jam

11

005-197
005-198

005-146

005-199

005-198

Too Short Size Jam

005-147

005-907

005-199

Too Long Size Jam

005-906

DADF Feed Out Sensor


Static Jam

005-907

DADF Pre Regi. Sensor


Static Jam

ELECTRICAL COMPONENTS

DADF FEED
MOTOR

DADF FEED OUT


SENSOR

+24VDC

DC330[005-010] 220.0mm/sec
DC330[005-014] 293.3mm/sec
DC330[005-015] 330.0mm/sec

B2 ORN
DADF INTLK
ON +24VDC
(5.1 G1)

DC330[005-002]

005-135

DC330[005-008] 165.0mm/sec

DC COM

DC330[005-001]

Operation
Speed
41.3mm/sec

DADF Simplex/Side 1
Pre Regi. Sensor On Jam

005-135

The operation speed varies depending on the diag code.


The operation is ON for 50 sec and automatically goes OFF.
DADF FEED
MOTOR

DC COM

005-122

005-122

NOTE:
1

DADF Feed Out Sensor


On Jam

005-906

+5VDC
(1.8 J3)

1 DC330 005-001 To 005-050

005-121

+5VDC

+5VDC
(1.8 J3)

J
FAIL CODE

+24VDC

DC330[005-017] 440.0mm/sec
400.0mm/sec
DC330[005-019]
(Reverse)
DC330[005-020] 300.0mm/sec
DC330[005-021] 240.0mm/sec
DC330[005-022] 150.0mm/sec
DC330[005-050] 100.0mm/sec

DADF PRE REGI.


SENSOR

j0ki730505

5.6 DOCUMENT SCAN AND INVERT


1

DC COM
(1.8 J4)

15

DADF Simplex/Side 1 Regi. Sensor On Jam

005-125

DADF Regi. Sensor Off Jam

005-131

DADF Invert Sensor On Jam (Invert)

005-125

005-132

DADF Invert Sensor On Jam

005-136

005-134

DADF Invert Sensor Off Jam (Invert)

005-136

DADF Side 2 Regi. Sensor On Jam

005-139

DADF Invert Sensor Off Jam

005-145

DADF Regi. Sensor Off Jam (Invert)

005-908

DADF Regi. Sensor Static Jam

005-913

DADF Invert Sensor Static Jam

DADF REGI. SENSOR


PL51.17

+5VDC
YEL

P770

J775

3
YEL

YEL

J775

P770
YEL

DC330 005-110
DADF REGI. SENSOR
DOCUMENT
J770 SENSED (L)+5VDC
J757
YEL

+5VDC

14

005-123

005-145

+5VDC
(1.8 J3)

005-908
DADF INVERT SENSOR
PL51.9
7

DC COM
YEL

DC COM
(1.8 J4)

+5VDC
YEL

J773
YEL

3
2

1
YEL

J773
YEL

DC330 005-211
DADF INVERT SENSOR
DOCUMENT
SENSED (H)+5VDC

A4 BLU

DC330 005-026 To 005-041


DADF REGI. MOTOR
J777
ON +24VDC CLOCK

DADF REGI.
MOTOR
PL51.5

005-134

The operation speed varies depending

ON +24VDC CLOCK

DADF INVERT SENSOR

DADF REGI. MOTOR

DC COM

A6 BLU

ON +24VDC CLOCK

3
MOT

DC COM

A7 BLU

ON +24VDC CLOCK

DC COM

A8 ORN
F5
4A
A9 ORN

+24VDC

+24VDC

NOTE: 1 on the diag code.

ELECTRICAL COMPONENTS

DC COM

A5 BLU

005-132

005-913

J754

YEL

005-131
+5VDC

005-139

+5VDC
(1.8 J3)

005-123

DADF PWB
PL51.2

DADF PWB
PL51.2
J757 DC COM J770
13 YEL
3

H
FAIL CODE

The operation is ON for 50 sec and


automatically goes OFF.
Operation
DADF REGI.
MOTOR
Speed
DC330[005-026] 41.3mm/sec
DC330[005-027]

55.0mm/sec

DC330[005-028]

73.3mm/sec

DC330[005-029]

82.5mm/sec

DC330[005-030]

110.0mm/sec

DC330[005-032]

146.7mm/sec

DC330[005-033]

165.0mm/sec

DC330[005-038]

330.0mm/sec

DC330[005-041]

440.0mm/sec

DADF INTLK
ON +24VDC
(5.1 G1)

DADF REGI. SENSOR

j0ki730506

Chain5 Document Transportation


7-33

7.3 BSD

7.3 BSD

7-34

Chain5 Document Transportation


A

DADF PWB
PL51.2
J754
B9 BLU

DC330 005-072
EXIT NIP RELEASE
SOLENOID
ON (L)+24VDC

J778

EXIT NIP RELEASE


SOLENOID

+24VDC

STAMP
SOLENOID
(OPTION)

OPTION

DC COM

P778

+24VDC-F2
(1.8 J1)

DC330 005-226
STAMP
SET SIGNAL

EXIT NIP
RELEASE
SOLENOID
PL51.6

DC COM

B8 ORN

G
ELECTRICAL COMPONENTS

5.7 DOCUMENT EXIT TRANSPORTATION


1

J755

DC330 005-073
STAMP
SOLENOID
ON (L)+24VDC

BLU

STAMP
SOLENOID
PL51.8
P780

J780

DC COM

+24VDC
ORN

+24VDC-F2
(1.8 J1)

4
2
DC COM

J761

DADF COOLING FAN


(RESERVED)
+24VDC
(RESERVED)

N.C

N.C

+24VDC-F3
(1.8 J2)

j0ki730507

5.8 DOCUMENT PATH


1
DADF REGI.
MOTOR

DADF FEED
MOTOR
3

I-1
1

5
8

7
9

Paper Path Sensor


No.

Sensor Name

Interlock Switch
CH

No.

DADF Document Set Sensor

5.1

I-1 DADF Interlock Switch

Switch Name

Document Tray Size Sensor 1

5.2

Document Tray Size Sensor 2

5.2

DADF Tray Set Guide Sensor 1 3

5.3

DADF APS Sensor 1 3

5.4

DADF Feed Out Sensor

5.5

DADF Pre Regi. Sensor

5.5

DADF Regi. Sensor

5.6

DADF Invert Sensor

5.6

CH
5.1

j0ki730508

Chain5 Document Transportation


7-35

7.3 BSD

7.3 BSD

7-36

Chain5 Document Transportation


A

5.9 DOCUMENT TRANSMISSION


1

FEED ROLL

DADF REGI.
MOTOR
(CH5.6)

DADF FEED
MOTOR
(CH5.5)

NUDGER ROLL

Document Flow

T.A ROLL

REGI. ROLL
OUT ROLL
EXIT ROLL
6

j0ki730509

6.1 DOCUMENT ILLUMINATION


1

ESS PWB
PL35.2

BP
PWB
PL18.2a
/18.2b
P/J309

LED LAMP
MOTOR
CONTROL
SIGNAL
J336

ELECTRICAL COMPONENTS
IIT TRANS PWB
PL1.7
1

J7191

6-13

DC330

LED LAMP
PWB
PL1.6

062-002

LED LAMP PWB

LED LAMP ON
LASER 1-8

J723

CARRIAGE MOTOR

IIT REGI. SENSOR

J1

6-13

IIT
CABLE
+24VDC

2
25

J390

14 GRY

MODE 0
J7192

+24VDC-F7
(1.8 E1)

DC COM

10 GRY

MODE 1

DC COM

14
DC COM
(1.8 D2)

2
J722
20 BLU

DC COM

19 BLU
DC COM

18 BLU

BLU

1,3,4,5

31

DC COM

15

DC COM

1,3,4,5
32

+24VDC

15
27

DC COM

17 BLU

14
FLAT
CABLE

DC330 062-005 SCAN


DC330 062-006 RETURN
CARRIAGE MOTOR
P776
ON +24VDC CLOCK
CARRIAGE MOTOR
ON +24VDC CLOCK

J776

CARRIAGE
MOTOR
PL1.5

1 Turning ON DC330[062-002] makes the lamp ON for 180 sec,


and it automatically turns OFF.
2

CARRIAGE MOTOR
ON +24VDC CLOCK

4
MOT

CARRIAGE MOTOR
ON +24VDC CLOCK

Turning ON DC330[062-005] makes the Carriage move 50mm


in the Scan direction, and it automatically stops. The M/C does not
accept the Stop instruction before the Carriage automatically stops.
Turning ON DC330[062-006] makes the Carriage move 50mm
in the Return direction, and it automatically stops. The M/C does not
accept the Stop instruction before the Carriage automatically stops.

FAIL CODE
062-360

Carriage Position Fail

DC COM

16 BLU

+24VDC

062-389

Carriage Over Run Fail


15 BLU

+24VDC

+24VDC-F8
(1.8 E2)

IIT REGI. SENSOR


PL1.5
8

NOTE:

J773
VIO

DC COM
(1.8 D2)

GRY

IIT TRANS
PWB
PL1.7

J773

DC330 062-212
IIT REGI. SENSOR
BLOCKED (H)+5VDC

BP PWB
PL18.2a/
18.2b

ESS PWB
PL35.2

+5VDC

J722
BLU

38

J7192

J390
GRY

P/J309
92

IPS
+3VDC

062-360
062-389

+5VDC
(1.8 F2)
j0ki730601

Chain6 Imaging
7-37

7.3 BSD

7.3 BSD

7-38

Chain6 Imaging
A

6.2 COPY IMAGE FLOW


1

CCD LENS
ASSEMBLY

IMAGE COMP
IMAGE COMP PWB
(SELENE)
(OPTION)

IIT TRANS PWB

P700

IMAGE EXT
IMAGE EXT PWB
(TORINO)
(OPTION)
IMAGE LOG

P710
P348

COPY IMAGE

NEW
RISER
PWB

COPY IMAGE

P348
J3481

J3480
P348

ESS PWB

2
2270/3370

J348

GAP PWB
P/J321

HDD

COPY IMAGE
P310
BP PWB

IMAGE LOG

J336 J309

P309

COPY IMAGE

PAPER SECURITY
SELECTED

4470/5570

GAPWM PWB
(OPTION)
P/J321

IMAGE LOG GENERATION


SELECTED

PAPER SECURITY
SELECTED

IMAGE LOG

BP PWB
P335

J335

MCU PWB
J451

P451

BP PWB
COPY IMAGE
J7191

J336 J309

P557_Y
P556_M
P555_C
P554_K

Y
M
C
K

P309
COPY IMAGE

COPY IMAGE
LPH

NORMAL
COPY

FAX mini
PWB
J353

FAX PWB
IMAGE LOG
CNP353

J343

j0ki730602

6.3 SCAN IMAGE FLOW


IMAGE COMP

CCD LENS
ASSEMBLY

IIT TRANS PWB

P700

4470/5570

2270/3370

GAPWM PWB
(OPTION)

P710

GAP PWB

P/J321
SCAN IMAGE

IMAGE COMP PWB


(SELENE)
(OPTION)

P/J321

HIGH
COMPRESSED
PDF/XDW

IMAGE EXT
IMAGE EXT PWB
(TORINO)
(OPTION)
IMAGE LOG

SCAN IMAGE
P348

NEW
RISER
PWB

J3480

P348
J3481

P348
ESS PWB

SCAN IMAGE

HIGH
COMPRESSED
PDF/XDW
SELECTED

PDF/XDW (OPTION)

2270/3370

HDD

J348
P310

IMAGE LOG
GAP PWB
P/J321

PAPER SECURITY
SELECTED

SPOOL

IMAGE LOG
4470/5570

GAPWM PWB
(OPTION)
BP PWB

P/J321
P335

J335

MCU PWB
J451

P451

PAPER
SECURITY
SELECTED

BP PWB
J7191

J336 J309

P557_Y
P556_M
P555_C
P554_K

Y
M
C
K

LPH
P309

IMAGE LOG
HIGH COMPRESSED
PDF/XDW SELECTED

FAX mini
PWB
J353

FAX PWB
SCAN IMAGE
CNP353

J343

j0ki730603

Chain6 Imaging
7-39

7.3 BSD

7.3 BSD

7-40

Chain6 Imaging
A

6.4 PRINT IMAGE FLOW


IMAGE COMP

CCD LENS
ASSEMBLY

IIT TRANS PWB

P700

IMAGE COMP PWB


(SELENE)
(OPTION)

P710

IMAGE EXT
IMAGE EXT PWB
(TORINO)
(OPTION)
IMAGE LOG

P348

2
NEW
RISER
PWB

J3480

P348
J3481

P348
PRINT IMAGE

ESS PWB

HDD

J348
P310

IMAGE LOG

3
4470/5570
IMAGE LOG

PRINT IMAGE

2270/3370

GAPWM PWB
(OPTION)

GAP PWB

P/J321

P/J321

BP PWB
P335

J335

MCU PWB
J451

P451

BP PWB
J7191

J336 J309

PRINT IMAGE

P557_Y
P556_M
P555_C
P554_K

Y
M
C
K

P309
PRINT IMAGE
LPH

FAX mini
PWB
J353

IMAGE LOG

FAX PWB
CNP353

J343

IMAGE LOG
GENERATION
SELECTED

NOMAL
COPY
PRINT IMAGE

j0ki730604

6.5 FAX IMAGE FLOW


IMAGE COMP

CCD LENS
ASSEMBLY

IIT TRANS PWB

P700

FAX SEND

IMAGE COMP PWB


(SELENE)
(OPTION)

P710

IMAGE EXT
IMAGE EXT PWB
(TORINO)
(OPTION)
IMAGE LOG

FAX SEND
P348

NEW
RISER
PWB

P348
J3481

J3480
P348

FAX SEND

ESS PWB
2270/3370

HDD

P310

J348

GAP PWB
IMAGE LOG

P/J321

FAX RECEIVE

FAX SEND

SPOOL

PAPER
SECURITY
SELECTED

FAX RECEIVE
SPOOL
4470/5570

IMAGE LOG

GAPWM PWB
(OPTION)
P/J321

BP PWB
PAPER
SECURITY
SELECTED

P335

J335

MCU PWB
J451

P451

P557_Y
P556_M
P555_C
P554_K

Y
M
C
K

FAX RECEIVE

BP PWB
J7191

J336 J309

LPH

P309

FAX mini
PWB
J353

FAX PWB
CNP353
FAX SEND

FAX
RECEIVE

J343
FAX SEND

IMAGE LOG

FAX RECEIVE

j0ki730605

Chain6 Imaging
7-41

7.3 BSD

7.3 BSD

7-42

Chain6 Imaging
A

J
FAIL CODE

6.6 IMAGE INPUT

062-342
IIT TRANS PWB
PL1.7

CCD LENS ASSEMBLY


PL1.4
1
TP30
ANA 10V

LED
LAMP

J710

J700

CCD PWBA
Configuration Fail

062-371

62
61

ANA 10V

Lamp Illumination Fail

062-380

ANA 10V
(1.8 F6)

+5VDC

Platen AGC Fail

+5VDC

062-386

+5VDC
(1.8 F2)

Platen AOC Fail

TP20
ANA 3.3V

TP10
LENS

ANA 3.3V

062-393
CCD PWB Sync Signal Fail

ANA 3.3V
(1.8 F5)

CCD

+3.3VDC

+3.3VDC

DC COM

DC COM

+3.3VDC
(1.8 F5)

DC COM
(1.8 D2)

CONTROL SIGNAL

CONTROL SIGNAL

VIDEO DATA

VIDEO DATA
FLAT
CABLE
BP PWB
PL18.2a/18.2b

ESS PWB
PL35.2

062-342

DC330 062-272
SCAN START

5
VIDEO DATA AND
CONTROL SIGNAL

45

P7191

P336

IIT
CABLE

062-371

P/J309
45

VIDEO DATA AND


CONTROL SIGNAL

062-380
062-386
062-393

6
NOTE: 1 For the details of DC Power
Pin Nos., see Wire Network.

j0ki730606

6.7 PLATEN DOCUMENT SENSING


1

PLATEN
INTERLOCK
SWITCH
PL1.4

IIT TRANS PWB


PL1.7

DC330

MAGNET
14

J722

DC COM

P775

VIO

J775

J775

P775

G
IIT TRANS
PWB
PL1.7

005-213

DC330 062-300
PLATEN INTERLOCK SWITCH
PLATEN CLOSED (L)+5VDC

BP PWB
PL18.2a/
18.2b

ESS PWB
PL35.2

+5VDC

J722
BLU

13

+3.3VDC

30

J7192

J390
GRY

11

P/J309
97

062-300

DC COM
(1.8 D2)

PLATEN ANGLE SENSOR


PL1.4

2
11

J774

DC COM
VIO

DC COM
(1.8 D2)

10 GRY

+5VDC

2
1

J774

DC330 062-301
PLATEN ANGLE SENSOR
PLATEN CLOSED (L)+5VDC

IPS
+3VDC

+5VDC

BLU

12

36

GRY

93

+5VDC
(1.8 F2)

APS SENSOR 1
PL1.4

3
1
DC COM
(1.8 D2)

J771

DC COM
VIO

3
2

APS SENSOR 1
ENABLED(H)+5VDC

J771

DC330 062-251
APS SENSOR 1
DOCUMENT SENSED (L)+5VDC

IPS
+3VDC

+5VDC

BLU

34

GRY

95

GRY

+3.3VDC
+5VDC

J7192
GRY

28

4
DC COM
(1.8 D2)

DC COM
(RESERVED)
APS SENSOR 2
ENABLED
(RESERVED)

N.C
N.C

APS SENSOR 2
DOCUMENT SENSED SIGNAL
(RESERVED)

IPS
+3VDC

+5VDC

32

GRY

96

N.C

ELECTRICAL COMPONENTS
5

FAIL CODE

APS ENABLE SIGNAL

062-300

GRY

Platen Interlock Open

ESS PWB
PL35.2

PLATEN ANGLE
SENSOR

BP PWB
PL18.2a/
18.2b
P/J309
28

DC COM

J390
13 GRY

PLATEN INTERLOCK
SWITCH

APS SENSOR 1
j0ki730607

Chain6 Imaging
7-43

7.3 BSD

7.3 BSD

7-44

Chain6 Imaging
A

LPH REAR
PWB (Y)
PL2.2

MCU PWB
PL18.2a/18.2b

To

061-350

061-004

1-28

CONTROL SIGNAL
AND VIDEO DATA

J557

P/J451

061-362
061-366

061-350

28-1

061-374

LPH (Y)

28-1

CONTROL SIGNAL
AND VIDEO DATA

J569

J577

FLAT
CABLE

J532

LPH+5VDC

J553

BLU

061-358

061-362
4

J573

J565
BRN

LPH Read Fail Y


1

30

LPH
+5VDC
(1.5 H5)

DC COM

BLU

28

BRN

27

DC COM
(1.5 H6)

061-390
2

LPH+1.8VDC

BLU

061-370
LPH Act Fail Y

BRN

061-374
LPH Chip Fail Y

LPH
+1.8VDC
(1.5 H6)

061-366
LPH Write Fail Y

29
3

061-394

31

LPH Download Data Fail Y

LPH Mismatch Fail Y

32
1

LPH Power On Fail Y

061-354
1-28

33
4

061-378
061-386

P/J581
5-26
35-40

34
MD PWB
PL18.2a/
18.2b

061-370

J561

061-358
P/J335

LPH UNIT (Y)


PL2.1

FLAT
CABLE

061-354

LPH ON
VIDEO
DATA

LPH H PWB (Y)

061-001

DC330
1

BP PWB
PL18.2a/
18.2b

FAIL CODE

6.8 LPH CONTROL (Y)


ESS PWB
PL35.2

061-378
1

DC COM

BLU

BRN

DC COM
(1.5 H6)

LPH Ltrg Fail Y

061-386
LPH PLL Lock Fail Y

4
NOTE:

The operation varies depending on the diag code.

LPH
DC330[061-001]

061-390

ELECTRICAL COMPONENTS

LPH REAR PWB (Y)

Operation

LPH H PWB (Y)

Forcedly turns ON LPH. (Solid pattern)

DC330[061-002]

Forcedly turns ON LPH. (Cin 50%)

DC330[061-003]

Forcedly turns ON LPH. (Streak Evaluation


pattern)

DC330[061-004]

Performs only thyristor transfer.

LPH FFC Connect


Posi Fail Y

061-394
LPH FFC Connect
Nega Fail Y

(Y)
DRUM (Y)

LPH (Y)

LPH (Y)

j0ki730608

LPH REAR
PWB (M)
PL2.2

MCU PWB
PL18.2a/18.2b

To

061-351

061-004

1-28

CONTROL SIGNAL
AND VIDEO DATA

J556

P/J451

061-363
061-367

061-351

28-1

061-375

LPH (M)

28-1

CONTROL SIGNAL
AND VIDEO DATA

J568

J576

FLAT
CABLE

J532

LPH+5VDC

BLU

J552

061-359

061-363
4

J572

J564
BRN

LPH Read Fail M


1

30

LPH
+5VDC
(1.5 H5)

DC COM
BLU

28

BRN

27

DC COM
(1.5 H6)

061-391
6

LPH+1.8VDC
BLU

061-371
LPH Act Fail M

BRN

061-375
LPH Chip Fail M

LPH
+1.8VDC
(1.5 H6)

061-367
LPH Write Fail M

29
7

061-395

31

LPH Download Data Fail M

LPH Mismatch Fail M

32
1

LPH Power On Fail M

061-355
1-28

33
8

061-379
061-387

P/J580
5-26
35-40

34
MD PWB
PL18.2a/
18.2b

061-371

J560

061-359
P/J335

LPH UNIT (M)


PL2.1

FLAT
CABLE

061-355

LPH ON
VIDEO
DATA

LPH H PWB (M)

061-001

DC330
1

BP PWB
PL18.2a/
18.2b

FAIL CODE

6.9 LPH CONTROL (M)


ESS PWB
PL35.2

061-379
5

DC COM
BLU

BRN

DC COM
(1.5 H6)

LPH Ltrg Fail M

061-387
LPH PLL Lock Fail M

4
NOTE:

The operation varies depending on the diag code.

LPH
DC330[061-001]

061-391

ELECTRICAL COMPONENTS

LPH REAR PWB (M)

Operation
Forcedly turns ON LPH. (Solid pattern)

DC330[061-002]

Forcedly turns ON LPH. (Cin 50%)

DC330[061-003]

Forcedly turns ON LPH. (Streak Evaluation


pattern)

DC330[061-004]

Performs only thyristor transfer.

(M)

LPH FFC Connect


Posi Fail M

LPH H PWB (M)

061-395
LPH FFC Connect
Nega Fail M

DRUM (M)
LPH (M)
6

LPH (M)

j0ki730609

Chain6 Imaging
7-45

7.3 BSD

7.3 BSD

7-46

Chain6 Imaging
A

LPH REAR
PWB (C)
PL2.2

MCU PWB
PL18.2a/18.2b

To

061-352

061-004

1-28

CONTROL SIGNAL
AND VIDEO DATA

J555

P/J451

061-364
061-368

061-352

28-1

061-376

LPH (C)

28-1

CONTROL SIGNAL
AND VIDEO DATA

J567

J575

LPH+5VDC

J551

061-360

31

J571

J563
BRN

LPH Read Fail C


1

30
DC COM

28

BRN

27

DC COM
(1.5 H6)

061-392
10 BLU

LPH+1.8VDC

061-372
LPH Act Fail C

BRN

061-376
LPH Chip Fail C

LPH
+1.8VDC
(1.5 H6)

061-368
LPH Write Fail C

29
11 BLU

061-396

061-364

32
1

LPH Download Data Fail C

LPH Mismatch Fail C

33
J532
12 BLU

LPH Power On Fail C

061-356
1-28

FLAT
CABLE

LPH
+5VDC
(1.5 H5)

061-384
061-388

P/J579
5-26
35-40

34
MD PWB
PL18.2a/
18.2b

061-372

J559

061-360
P/J335

LPH UNIT (C)


PL2.1

FLAT
CABLE

061-356

LPH ON
VIDEO
DATA

LPH H PWB (C)

061-001

DC330
1

BP PWB
PL18.2a/
18.2b

FAIL CODE

6.10 LPH CONTROL (C)


ESS PWB
PL35.2

061-384
9

DC COM

BLU

BRN

DC COM
(1.5 H6)

LPH Ltrg Fail C

061-388
LPH PLL Lock Fail C

4
NOTE:

The operation varies depending on the diag code.

LPH

061-392

ELECTRICAL COMPONENTS

LPH REAR PWB (C)

LPH FFC Connect


Posi Fail C

Operation

DC330[061-001]

Forcedly turns ON LPH. (Solid pattern)

DC330[061-002]

Forcedly turns ON LPH. (Cin 50%)

DC330[061-003]

Forcedly turns ON LPH. (Streak Evaluation


pattern)

DC330[061-004]

Performs only thyristor transfer.

(C)

LPH H PWB (C)

061-396
LPH FFC Connect
Nega Fail C

DRUM (C)
LPH (C)
6

LPH (C)

j0ki730610

LPH REAR
PWB (K)
PL2.2

MCU PWB
PL18.2a/18.2b

To

061-353

061-004

1-28

CONTROL SIGNAL
AND VIDEO DATA

J554

P/J451

061-365
061-369

061-353

28-1

061-377

LPH (K)

28-1

CONTROL SIGNAL
AND VIDEO DATA

J566

J574

FLAT
CABLE

J532
16 BLU

LPH+5VDC

J550

061-361

061-365
4

J570

J562
BRN

LPH Read Fail K


1

30

LPH
+5VDC
(1.5 H5)

28

BRN

27

DC COM
(1.5 H6)

061-393

LPH+1.8VDC

14 BLU

061-373
LPH Act Fail K

BRN

061-377
LPH Chip Fail K

LPH
+1.8VDC
(1.5 H6)

061-369
LPH Write Fail K

29
DC COM

15 BLU

061-397

31

LPH Download Data Fail K

LPH Mismatch Fail K

32
1

LPH Power On Fail K

061-357
1-28

33

061-385
061-389

P/J578
5-26
35-40

34
MD PWB
PL18.2a/
18.2b

061-373

J558

061-361
P/J335

LPH UNIT (K)


PL2.1

FLAT
CABLE

061-357

LPH ON
VIDEO
DATA

LPH H PWB (K)

061-001

DC330
1

BP PWB
PL18.2a/
18.2b

FAIL CODE

6.11 LPH CONTROL (K)


ESS PWB
PL35.2

061-385
DC COM

13 BLU

BRN

DC COM
(1.5 H6)

LPH Ltrg Fail K

061-389
LPH PLL Lock Fail K

4
NOTE:

The operation varies depending on the diag code.

LPH
DC330[061-001]

061-393

ELECTRICAL COMPONENTS

LPH FFC Connect


Posi Fail K

LPH REAR PWB (K)


Operation
Forcedly turns ON LPH. (Solid pattern)

DC330[061-002]

Forcedly turns ON LPH. (Cin 50%)

DC330[061-003]

Forcedly turns ON LPH. (Streak Evaluation


pattern)

DC330[061-004]

Performs only thyristor transfer.

(K)

061-397
LPH H PWB (K)

LPH FFC Connect


Nega Fail K

DRUM (K)
LPH (K)
6

LPH (K)

j0ki730611

Chain6 Imaging
7-47

7.3 BSD

7.3 BSD

7-48

Chain6 Imaging
A

6.12 COLOR REGISTRATION CONTROL


1

MCU PWB
PL18.2a/18.2b

J415

A6 BLU

089-001 (LOW POWER)


DC330 089-002 (HIGH POWER)
B10 B6

J610

J150

B11 B5

H
MCU PWB
PL18.2a/18.2b

089-601

YEL

YEL

+5VDC

J150

1 YEL
LED

+5VDC

MOB SENSOR IN

DC COM

A5 BLU

MOB ADC ASSEMBLY


PL18.5

DC330

MOB SENSOR IN
LED ON(L)+5VDC P610

J610

B9 B7

P610

MOB SENSOR IN
SENSED SIGNAL

J415
BLU

A9

PD

089-613

+5VDC
(1.5 E3)

089-607
089-610

AMP

089-604

089-600
A8 BLU

DC COM

B8 B8

YEL

089-616

089-625

DC COM
(1.5 E5)

089-626
089-627
MOB SENSOR OUT

3
A12 BLU

MOB SENSOR OUT


LED ON (L)+5VDC

B4 B12

J151

J151
1 YEL

4
YEL
LED

DC COM

A11 BLU

+5VDC

B5 B11

+5VDC

YEL

B15 B1

MOB SENSOR OUT


SENSED SIGNAL

PD

A15

089-603
089-606
089-609

AMP

089-612
089-615

A14 BLU

DC COM

B2 B14

YEL

DC COM
(1.5 E5)

089-600
RC Sample Lateral Fail-A1

089-601
RC Sample Block Fail-A1-In

089-603
RC Sample Block Fail-A1-Out

089-604
RC Sample Block Fail-B-#1-In

089-606
RC Sample Block Fail-B-#1-Out

089-607
RC Sample Block Fail-B-#2-In

089-609
RC Sample Block Fail-B-#2-Out

089-610
BLU

+5VDC
(1.5 E3)

089-628

J
FAIL CODE

RC Sample Block Fail-B-#3-In

089-612
RC Sample Block Fail-B-#3-Out

089-613
RC Sample Block Fail-B-#4-In

089-615
ELECTRICAL COMPONENTS

RC Sample Block Fail-B-#4-Out

089-616
NOTE:

DC330[089-001] and DC330[089-002] control MOB Sensor IN/OUT collectively.


lDC330[089-001] (Low Power) turns ON MOB Sensor LED with MOB LED Current Value set in NVM[760-015].
lDC330[089-002] (High Power) turns ON MOB Sensor LED with MOB LED Current Value set in NVM[760-016].

RC Data Over Flow Fail

089-625
RC Data Linearity Fail Y

IBT BELT HOME


POSITION SENSOR
(CH9.28)

089-626
RC Data Linearity Fail M

MOB SENSOR IN
ADC SENSOR
(CH9.27)
6

ENVIRONMENT
SENSOR
(CH9.27)
MOB SENSOR OUT

089-627
RC Data Linearity Fail C

089-628
RC Data Linearity Fail K

j0ki730612

6.13 IIT/IOT HEATER CONTROL (FX ONLY)


1

IIT HEATER 2

IIT HEATER
PL1.13
1.2

PLUG IN ACH
(IIT HEATER)

J71
BLK

1.2

PLUG IN ACN
(IIT HEATER)
WHT

ELECTRICAL COMPONENTS

P930

IIT HEATER 1

IIT HEATER 1
CN1

WHT

J932
WHT

CN2
BLK

BLK

P932
WHT

WHT

2
IIT HEATER 2
J931
WHT

BLK

P931
WHT

WHT

3
IOT HEATER
PL18.8
1.2

PLUG IN ACH
(IOT HEATER)

J70
BLK

1.2

PLUG IN ACN
(IOT HEATER)

P70
WHT

THERMOSTAT
PL18.8
J76

J75
WHT

IOT HEATER
WHT

THERMOSTAT

j0ki730613

Chain6 Imaging
7-49

7.3 BSD

7.3 BSD

7-50

Chain7 Paper Supplying


A

7.1 TRAY 1 PAPER SIZE SENSING


1

MCU PWB
PL18.2a/18.2b

J417
B4 BLU

+3.3VDC

J174

TRAY 1 PAPER SIZE SENSOR


PL9.1

DC COM

071-212

MCU PWB
PL18.2a/18.2b

AVREF
(+3.3VDC)
(1.5 E3)

B2 BLU

J
FAIL CODE

J174

DC140 071-200
TRAY 1 PAPER SIZE
SENSOR
SENSED SIGNAL

AVREF
(+3.3VDC)

J417
BLU

Tray 1 Paper Size Sensor


Broken
1

071-212

B3

DC COM
(1.5 E5)

SW4

SW3

SW2

SW1

SW5
4

DC330 071-104
TRAY 1 PAPER SIZE
SENSOR
SIZE SELECT SWITCH
ON (L)+3.3VDC

+3.3VDC

BLU

B1

3
NOTE:

Paper size is sensed by voltage corresponding to combined resistance of Paper Size Sensor and SW5 On/Off.
The table below shows the relation between paper size and combination of Switch ON/OFF pattern, voltage and AD value.
(Any combination other than the ones below results in an undetermined size.)
Paper Size

SW1

SW2

SW3

SW4

SW5

Voltage (V)
(J417-B3)

AD Value
DC140[071-200]

No Tray

OFF

OFF

OFF

OFF

OFF

3.0850.066

922-989

A5S/5.5"X8.5"S (*1)

OFF

OFF

ON

OFF

OFF

2.6710.066

797-857

B5S

OFF

OFF

ON

ON

ON

2.4680.066

735-796

8.5"X13"S

OFF

ON

OFF

ON

OFF

8.5"X14"S

OFF

ON

OFF

ON

ON

2.0640.066

610-671

1.8640.066

548-609

A4S

OFF

ON

ON

OFF

OFF

8.5"X11"S

OFF

ON

ON

OFF

ON

A4L

ON

OFF

ON

OFF

OFF

1.0790.066

304-365

A3S

ON

OFF

ON

ON

OFF

0.8810.066

244-303

B5L/7.25"X10.5"L(*1)

ON

ON

OFF

OFF

ON

0.6910.066

184-243

8KS(*2)

ON

ON

OFF

ON

OFF

B4S

ON

ON

OFF

ON

ON

0.4930.066

124-183

0.3000.066

64-123

0.1060.066

0-63

8.5"X11"L

ON

ON

ON

OFF

OFF

16KL(*2)/7.25"X10.5"L(*1)

ON

ON

ON

OFF

ON

11"X17"S

ON

ON

ON

ON

ON

ELECTRICAL COMPONENTS
TRAY 1 PAPER SIZE
SENSOR

*1: Paper size is changed in diag.


*2: System Setting enables switching between GCO and TFX sizes.

j0ki730701

J
FAIL CODE

7.2 TRAY 2 PAPER SIZE SENSING


1

TRAY MODULE
PWB
J549
PL10.9a/
B12 GRY
10.9b

+5VDC

J101

TRAY 2 PAPER SIZE SENSOR


PL10.1
1

+5VDC
(1.9 E3)

B10 VIO

DC COM

072-212

TRAY MODULE PWB


PL10.9a/10.9b

J101

DC140 072-200
TRAY 2 PAPER SIZE
SENSOR
SENSED SIGNAL

+5VDC

J549
YEL

Tray 2 Paper Size Sensor


Broken

072-212

B11

DC COM
(1.9 E3)

SW4

SW3

SW2

SW1

SW5
4

DC330 072-104
TRAY 2 PAPER SIZE
SENSOR
SIZE SELECT SWITCH
ON (L)+5VDC

+5VDC

YEL

B9

3
NOTE:

Paper size is sensed by voltage corresponding to combined resistance of Paper Size Sensor and SW5 On/Off.
The table below shows the relation between paper size and combination of Switch ON/OFF pattern, voltage and AD value.
(Any combination other than the ones below results in an undetermined size.)
Paper Size

SW1

SW2

SW3

SW4

SW5

Voltage (V)
(J549-B11)

AD Value
DC140[072-200]

No Tray

OFF

OFF

OFF

OFF

OFF

4.660.03

237-247

A5S/5.5"X8.5"S (*1)

OFF

OFF

ON

OFF

OFF

4.010.03

199-214

B5S

OFF

OFF

ON

ON

ON

3.690.03

184-198

8.5"X13"S

OFF

ON

OFF

ON

OFF

8.5"X14"S

OFF

ON

OFF

ON

ON

3.070.03

153-167

2.750.03

137-152

A4S

OFF

ON

ON

OFF

OFF

8.5"X11"S

OFF

ON

ON

OFF

ON

8"X10"S

OFF

ON

ON

ON

ON

2.440.03

122-136

12.6"X19.2"S/13"X19"S(*1)

ON

OFF

OFF

OFF

ON

2.150.03

107-121

SRA3 S/13"X18"S/2"X18"S(*1)

ON

OFF

OFF

ON

ON

1.830.03

92-106

A4L

ON

OFF

ON

OFF

OFF

1.520.03

77-91

A3S

ON

OFF

ON

ON

OFF

1.210.03

61-76

B5L/7.25"X10.5"L(*1)

ON

ON

OFF

OFF

ON

0.910.03

46-60

8KS(*2)

ON

ON

OFF

ON

OFF

B4S
8.5"X11"L

ON

ON

OFF

ON

ON

0.600.03

31-45

ON

ON

ON

OFF

OFF

16KL(*2)/7.25"X10.5"L(*1)

ON

ON

ON

OFF

ON

0.300.03

16-30

11"X17"S

ON

ON

ON

ON

ON

0.000.03

0-15

ELECTRICAL COMPONENTS
TRAY 2 PAPER SIZE
SENSOR

*1: Paper size is changed in diag.


*2: System Setting enables switching between GCO and TFX sizes.
j0ki730702

Chain7 Paper Supplying


7-51

7.3 BSD

7.3 BSD

7-52

Chain7 Paper Supplying


A

7.3 TRAY 3 PAPER SIZE SENSING


1

TRAY MODULE
PWB
PL10.9a/10.9b B8 J549
GRY

+5VDC

J102

TRAY 3 PAPER SIZE SENSOR


PL10.1

TRAY MODULE PWB


PL10.9a/10.9b

+5VDC
(1.9 E3)

B6

DC COM
VIO

J
FAIL CODE

J102

DC140 073-200
TRAY 3 PAPER SIZE
SENSOR
SENSED SIGNAL

+5VDC

J549
YEL

073-212
Tray 3 Paper Size Sensor
Broken

073-212

B7

DC COM
(1.9 E3)

SW4

SW3

SW2

SW1

SW5
4

NOTE:

Paper size is sensed by voltage corresponding to combined resistance of Paper Size Sensor and SW5 On/Off.
The table below shows the relation between paper size and combination of Switch ON/OFF pattern, voltage and AD value.
(Any combination other than the ones below results in an undetermined size.)
Paper Size

SW1

SW2

SW3

SW4

SW5

Voltage (V)
(J549-B7)

AD Value
DC140[073-200]

No Tray

OFF

OFF

OFF

OFF

OFF

4.660.03

237-247

A5S/5.5"X8.5"S (*1)

OFF

OFF

ON

OFF

OFF

4.010.03

199-214

B5S

OFF

OFF

ON

ON

ON

3.690.03

184-198

8.5"X13"S

OFF

ON

OFF

ON

OFF

8.5"X14"S

OFF

ON

OFF

ON

ON

3.070.03

153-167

2.750.03

137-152

A4S

OFF

ON

ON

OFF

OFF

8.5"X11"S

OFF

ON

ON

OFF

ON

8"X10"S

OFF

ON

ON

ON

ON

2.440.03

122-136

12.6"X19.2"S/13"X19"S(*1)

ON

OFF

OFF

OFF

ON

2.150.03

107-121

SRA3 S/13"X18"S/2"X18"S(*1)

ON

OFF

OFF

ON

ON

1.830.03

92-106

A4L

ON

OFF

ON

OFF

OFF

1.520.03

77-91

A3S

ON

OFF

ON

ON

OFF

1.210.03

61-76

B5L/7.25"X10.5"L(*1)

ON

ON

OFF

OFF

ON

0.910.03

46-60

8KS(*2)

ON

ON

OFF

ON

OFF

B4S

ON

ON

OFF

ON

ON

0.600.03

31-45

0.300.03

16-30

0.000.03

0-15

8.5"X11"L

ON

ON

ON

OFF

OFF

16KL(*2)/7.25"X10.5"L(*1)

ON

ON

ON

OFF

ON

11"X17"S

ON

ON

ON

ON

ON

DC330 073-104
TRAY 3 PAPER SIZE
SENSOR
SIZE SELECT SWITCH
ON (L)+5VDC

+5VDC

YEL

B5

ELECTRICAL COMPONENTS
TRAY 3 PAPER SIZE
SENSOR

*1: Paper size is changed in diag.


*2: System Setting enables switching between GCO and TFX sizes.
j0ki730703

J
FAIL CODE

7.4 TRAY 4 PAPER SIZE SENSING


1

TRAY MODULE
PWB
J549
PL10.9a/
B4 GRY
10.9b

+5VDC

J103

TRAY 4 PAPER SIZE SENSOR


PL10.1
1

+5VDC
(1.9 E3)

B2

DC COM
VIO

074-212

TRAY MODULE PWB


PL10.9a/10.9b

J103

DC140 074-200
TRAY 4 PAPER SIZE
SENSOR
SENSED SIGNAL

+5VDC

J549
YEL

Tray 4 Paper Size Sensor


Broken

074-212

B3

DC COM
(1.9 E3)

SW4

SW3

SW2

SW1

SW5
4

NOTE:

Paper size is sensed by voltage corresponding to combined resistance of Paper Size Sensor and SW5 On/Off.
The table below shows the relation between paper size and combination of Switch ON/OFF pattern, voltage and AD value.
(Any combination other than the ones below results in an undetermined size.)
Paper Size

SW1

SW2

SW3

SW4

SW5

Voltage (V)
(J549-B3)

AD Value
DC140[074-200]

No Tray

OFF

OFF

OFF

OFF

OFF

4.660.03

237-247

A5S/5.5"X8.5"S (*1)

OFF

OFF

ON

OFF

OFF

4.010.03

199-214

B5S

OFF

OFF

ON

ON

ON

3.690.03

184-198

8.5"X13"S

OFF

ON

OFF

ON

OFF

8.5"X14"S

OFF

ON

OFF

ON

ON

3.070.03

153-167

2.750.03

137-152

A4S

OFF

ON

ON

OFF

OFF

8.5"X11"S

OFF

ON

ON

OFF

ON

8"X10"S

OFF

ON

ON

ON

ON

2.440.03

122-136

12.6"X19.2"S/13"X19"S(*1)

ON

OFF

OFF

OFF

ON

2.150.03

107-121

SRA3 S/13"X18"S/2"X18"S(*1)

ON

OFF

OFF

ON

ON

1.830.03

92-106

A4L

ON

OFF

ON

OFF

OFF

1.520.03

77-91

A3S

ON

OFF

ON

ON

OFF

1.210.03

61-76

B5L/7.25"X10.5"L(*1)

ON

ON

OFF

OFF

ON

0.910.03

46-60

8KS(*2)

ON

ON

OFF

ON

OFF

B4S

ON

ON

OFF

ON

ON

0.600.03

31-45

0.300.03

16-30

0.000.03

0-15

8.5"X11"L

ON

ON

ON

OFF

OFF

16KL(*2)/7.25"X10.5"L(*1)

ON

ON

ON

OFF

ON

11"X17"S

ON

ON

ON

ON

ON

DC330 074-104
TRAY 4 PAPER SIZE
SENSOR
SIZE SELECT SWITCH
ON (L)+5VDC

+5VDC

YEL

B1

ELECTRICAL COMPONENTS
TRAY 4 PAPER SIZE
SENSOR

*1: Paper size is changed in diag.


*2: System Setting enables switching between GCO and TFX sizes.
j0ki730704

Chain7 Paper Supplying


7-53

7.3 BSD

7.3 BSD

7-54

Chain7 Paper Supplying


A

7.5 MSI PAPER SIZE SENSING


1

MD PWB
PL18.2a/
18.2b

MSI PAPER
SIZE SENSOR
PL13.5
J525
B3 BLU

AVREF

P616

J616
16 3 BLU

P617

J617

J173
BLU

1
J173
3 BLU

AVREF
(+3.3VDC)
(1.5 G4)

B2 BLU

DC COM

17 2 BLU

BLU

J617

P617
3 BLU

J616

1 18

P616

DC140 075-200
MSI PAPER
SIZE SENSOR
SENSED SIGNAL

MD PWB
PL18.2a/
18.2b

J525
BLU

B1

MCU PWB
PL18.2a/18.2b

P/J452
96

DC COM

DC COM
(1.5 G5)

NOTE:

Paper width (size in fast scan direction) is sensed by voltage corresponding to MSI Paper Size
Sensor resistance.As to MSI, AD values corresponding to paper sizes (widths) vary depending
on the machine because when MSI is installed on IOT before shipment, MSI Size Sensing is
adjusted in the diag. The values below are for reference.
Paper Size

Voltage (V)
(J525-B1)

AD Value
DC140[075-200]

Post Card S

2.676-2.732

824.958-851.600

5.5"X8.5"S

2.246-2.302

691.590-718.233

A5S

2.156-2.212

663.708-690.350

B5S

1.788-1.843

549.488-576.131

8"X10"S

1.636-1.692

502.457-529.099

8.5"X11"S(Letter)&X13"&X14"

1.503-1.559

461.304-487.947

A4S

1.484-1.540

455.425-482.068

7.25"X10.5"L

0.972-1.028

296.694-323.337

0.975-1.031

297.534-324.176

0.867-0.922

263.940-290.583

0.834-0.890

253.862-280.504

0.732-0.788

222.284-248.926

0.541-0.597

163.159-189.801

B5L
B4S
16KL(Taiwan)
8KS(Taiwan)
16KL( Mainland China)

8 KL(Mainland China)
11"X17"S
8.5"X11"L(Letter)
A4L
A3S

6
Ref

12.6"X19.2"S

0.415-0.470

123.854-150.496

13"X19"(X18")

0.308-0.364

90.932-117.574

SRA3

0.292-0.348

85.893-112.535

ELECTRICAL COMPONENTS

MSI PAPER
SIZE SENSOR

Paper length (size in slow scan direction) is sensed by measuring


how long paper takes to pass Regi. Sensor.
j0ki730705

J
FAIL CODE

7.6 TRAY 1 PAPER STACKING


1

TRAY 1 NUDGER LEVEL


SENSOR
PL9.4

MD PWB
PL18.2a/18.2b
J528

B6 BLU
DC COM
(1.5 G5)

B5 BLU

DC COM

+1.2VDC

P611

J177

J611

BLU

BLU

DC330 071-102
TRAY 1 NUDGER
LEVEL SENSOR
LIFT UP (H)+3.3VDC

2
J177
1 BLU

071-210

MD PWB
PL18.2a/18.2b

J611

P611

Tray 1 Lift Up Fail

071-940
+3.3VDC

J528

Tray 1 Lift Up NG

071-210

B7
BLU

071-940

+5VDC
(1.5 G3)

TRAY 1 NO PAPER
SENSOR
PL9.4

2
B9 BLU
DC COM
(1.5 G5)

DC COM

J178

BLU

J178

B8 BLU

+1.2VDC

BLU

DC330 071-101
TRAY 1 NO PAPER
SENSOR
PAPER SENSED (L)+3.3VDC

2
1 BLU

10 1

+3.3VDC

BLU

B10

+5VDC
(1.5 G3)

3
MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

P/J452
38

TRAY 1 FEED
/LIFT UP
MOTOR
CLOCK 1

1
+24VDC-F6

J528
B1 BLU

37

10 1

J611

TRAY 1
FEED/LIFT
UP MOTOR
PL9.4

071-001 To 071-004

TRAY 1 FEED/LIFT
UP MOTOR
ON +24VDC CLOCK

J268
BLU

ELECTRICAL COMPONENTS

TRAY 1 NUDGER
LEVEL SENSOR

DC COM

B2 BLU
TRAY 1 FEED
/LIFT UP
MOTOR CRNT

P611

DC330

TRAY 1 NO PAPER
SENSOR

ON +24VDC CLOCK
BLU

DC COM

TRAY 1 FEED/LIFT
UP MOTOR

MOT
B3 BLU

B4 BLU

ON +24VDC CLOCK
BLU

DC COM

ON +24VDC CLOCK
BLU

DC COM

5
NOTE:

The operation varies depending on the diag code.

TRAY 1 FEED/
LIFT UP MOTOR

Operation

DC330 [071-001] Rotates the Motor forward. (in the Feed direction. 2-phase excitation)

DC330 [071-002] Rotates the Motor reverse. (in the Lift-up direction. 2-phase excitation)The motor makes the tray lift up, and after Level Sensor turns ON it
steps down and finishes the operation. However, if Level Sensor is ON when the motor starts driving, it does not operate.
DC330 [071-003] Rotates the Motor forward. (in the Feed direction. 1-2-phase excitation)
DC330 [071-004] Rotates the Motor reverse. (in the Lift-up direction. 1-2-phase excitation)The motor makes the tray lift up, and after Level Sensor turns ON it
steps down and finishes the operation. However, if Level Sensor is ON when the motor starts driving, it does not operate.
j0ki730706

Chain7 Paper Supplying


7-55

7.3 BSD

7.3 BSD

7-56

Chain7 Paper Supplying


A

A5

J549

TRAY 2 NUDGER LEVEL


SENSOR
PL10.3
P669

VIO

DC COM
(1.9 E3)

A4

DC COM

J
FAIL CODE

7.7 TRAY 2 PAPER STACKING


TRAY MODULE PWB
PL10.9a/10.9b

+1.2VDC
GRY

J669

TRAY MODULE PWB


PL10.9a/10.9b

J107

2
GRY
J107
1 GRY

3
GRY

J669

P669

DC330 072-102
TRAY 2 NUDGER
LEVEL SENSOR
LIFT UP (H)+5VDC

YEL

Tray 2 Lift Up Fail

072-940

+5VDC

J549

072-210

Tray 2 Lift Up NG

072-210

A6

072-940

+5VDC
(1.9 E3)

TRAY 2 NO PAPER
SENSOR
PL10.3

2
A8

DC COM
VIO

DC COM
(1.9 E3)

A7

+1.2VDC
GRY

J106
GRY

2
J106
1 GRY

3
GRY

DC330 072-101
TRAY 2 NO PAPER
SENSOR
PAPER SENSED (L)+5VDC

+5VDC

YEL

A9

+5VDC
(1.9 E3)

F1
3.15A

1
+24VDC
(1.9 E4)

J550

1 BLU

DC330 072-001 To 072-004


TRAY 2 FEED/LIFT
UP MOTOR
J661
ON +24VDC CLOCK P661
4 1

TRAY 2
FEED/LIFT
UP MOTOR
PL10.3
J221
GRY

TRAY 2 NUDGER
LEVEL SENSOR

TRAY 2 NO PAPER
SENSOR

DC COM

2 BLU

ON +24VDC CLOCK

GRY

ELECTRICAL COMPONENTS

DC COM

TRAY 2 FEED/LIFT
UP MOTOR

MOT
3 BLU

ON +24VDC CLOCK

GRY

DC COM

4 BLU

ON +24VDC CLOCK

GRY

DC COM

5
NOTE:

The operation varies depending on the diag code.

TRAY 2 FEED/
LIFT UP MOTOR

Operation

DC330 [072-001] Rotates the Motor forward. (in the Feed direction. 2-phase excitation)

DC330 [072-002] Rotates the Motor reverse. (in the Lift-up direction. 2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
DC330 [072-003] Rotates the Motor forward. (in the Feed direction. 1-2-phase excitation)
DC330 [072-004] Rotates the Motor reverse. (in the Lift-up direction. 1-2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
j0ki730707

14

J548

TRAY 3 NUDGER LEVEL


SENSOR
PL10.5
P671

VIO

DC COM
(1.9 E3)

13

DC COM

J
FAIL CODE

7.8 TRAY 3 PAPER STACKING


TRAY MODULE PWB
PL10.9a/10.9b

+1.2VDC
GRY

J671

TRAY MODULE PWB


PL10.9a/10.9b

J111

2
GRY
J111
1 GRY

3
GRY

J671

P671

DC330 073-102
TRAY 3 NUDGER
LEVEL SENSOR
LIFT UP (H)+5VDC

YEL

Tray 3 Lift Up Fail

073-940

+5VDC

J548

073-210

Tray 3 Lift Up NG

073-210

15

073-940

+5VDC
(1.9 E3)

TRAY 3 NO PAPER
SENSOR
PL10.5

2
17

DC COM
VIO

DC COM
(1.9 E3)

16

+1.2VDC
GRY

J110
GRY

2
J110
1 GRY

3
GRY

DC330 073-101
TRAY 3 NO PAPER
SENSOR
PAPER SENSED (L)+5VDC

+5VDC

YEL

18

+5VDC
(1.9 E3)

F2
3.15A

1
+24VDC
(1.9 E4)

J550

5 BLU

DC330 073-001 To 073-004


TRAY 3 FEED/LIFT
UP MOTOR
J662
ON +24VDC CLOCK P662
4 1

TRAY 3
FEED/LIFT
UP MOTOR
PL10.5
J222
GRY

ELECTRICAL COMPONENTS

TRAY 3 NO PAPER
SENSOR

DC COM

6 BLU

ON +24VDC CLOCK

GRY

TRAY 3 NUDGER
LEVEL SENSOR

TRAY 3 FEED/LIFT
UP MOTOR

DC COM

MOT
7 BLU

ON +24VDC CLOCK

GRY

DC COM

8 BLU

ON +24VDC CLOCK

GRY

DC COM

5
NOTE:

The operation varies depending on the diag code.

TRAY 3 FEED/
LIFT UP MOTOR

Operation

DC330 [073-001] Rotates the Motor forward. (in the Feed direction. 2-phase excitation)

DC330 [073-002] Rotates the Motor reverse. (in the Lift-up direction. 2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
DC330 [073-003] Rotates the Motor forward. (in the Feed direction. 1-2-phase excitation)
DC330 [073-004] Rotates the Motor reverse. (in the Lift-up direction. 1-2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
j0ki730708

Chain7 Paper Supplying


7-57

7.3 BSD

7.3 BSD

7-58

Chain7 Paper Supplying


A

J548

TRAY 4 NUDGER LEVEL


SENSOR
PL10.7
P673

VIO

DC COM
(1.9 E3)

DC COM

J
FAIL CODE

7.9 TRAY 4 PAPER STACKING


TRAY MODULE PWB
PL10.9a/10.9b

+1.2VDC
GRY

J673

TRAY MODULE PWB


PL10.9a/10.9b

J115

2
GRY
J115
1 GRY

3
GRY

J673

P673

DC330 074-102
TRAY 4 NUDGER
LEVEL SENSOR
LIFT UP (H)+5VDC

YEL

Tray 4 Lift Up Fail

074-940

+5VDC

J548

074-210

Tray 4 Lift Up NG

074-210

074-940

+5VDC
(1.9 E3)

TRAY 4 NO PAPER
SENSOR
PL10.7

2
8

DC COM
VIO

DC COM
(1.9 E3)

+1.2VDC
GRY

J114
GRY

2
J114
1 GRY

3
GRY

DC330 074-101
TRAY 4 NO PAPER
SENSOR
PAPER SENSED (L)+5VDC

+5VDC

YEL

+5VDC
(1.9 E3)

F3
3.15A

1
+24VDC
(1.9 E4)

J550

9 BLU

DC330 074-001 To 074-004


TRAY 4 FEED/LIFT
UP MOTOR
J663
ON +24VDC CLOCK P663
4 1

TRAY 4
FEED/LIFT
UP MOTOR
PL10.7
J223
GRY

TRAY 4 NUDGER
LEVEL SENSOR

TRAY 4 NO PAPER
SENSOR

DC COM

10 BLU

ELECTRICAL COMPONENTS

ON +24VDC CLOCK

GRY

TRAY 4 FEED/LIFT
UP MOTOR

DC COM

MOT
11 BLU

ON +24VDC CLOCK

GRY

DC COM

12 BLU

ON +24VDC CLOCK

GRY

DC COM

5
NOTE:

The operation varies depending on the diag code.

TRAY 4 FEED/
LIFT UP MOTOR

Operation

DC330 [074-001] Rotates the Motor forward. (in the Feed direction. 2-phase excitation)

DC330 [074-002] Rotates the Motor reverse. (in the Lift-up direction. 2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
DC330 [074-003] Rotates the Motor forward. (in the Feed direction. 1-2-phase excitation)
DC330 [074-004] Rotates the Motor reverse. (in the Lift-up direction. 1-2-phase excitation)The motor makes
the tray lift up, and after Level Sensor turns ON it steps down and finishes the operation.
However, if Level Sensor is ON when the motor starts driving, it does not operate.
j0ki730709

J
FAIL CODE

7.10 MSI PAPER STACKING


1

MD PWB
PL18.2a/18.2b

DC COM
(1.5 G5)

B14 BLU

MSI NUDGER POSITION


SENSOR
PL13.2

DC COM

+1.2VDC

P616

2 17

J616

J183
BLU

3 16

2
J183
1 BLU

3
BLU

MSI Nudger Up Down Fail

MD PWB
PL18.2a/18.2b

J616

18 1

P616

DC330 075-102
MSI NUDGER
POSITION SENSOR
BLOCKED (H)+3.3VDC

+3.3VDC

J525
BLU

075-212

B16

+5VDC
(1.5 G3)

MSI NO PAPER SENSOR


PL13.4
B8 BLU
DC COM
(1.5 G5)

B7 BLU

T32
GRN

J525
B15 BLU

075-212

T31

DC COM

+1.2VDC

J172

11 8

BLU

12 7

DC330 075-101
MSI NO PAPER
SENSOR
PAPER SENSED (L)+3.3VDC

2
J172
1 BLU

3
BLU

9 10

+3.3VDC

BLU

B9

+5VDC
(1.5 G3)

MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

P/J452
38

MSI FEED/
NUDGER
MOTOR
CLOCK 1

J525
B10 BLU

P616

075-001 To 075-004
MSI FEED/NUDGER
MOTOR
J616 ON +24VDC CLOCK J269

DC330

INTLK ON
+24VDC-F8

MSI FEED/
NUDGER
MOTOR
PL13.2

9 10

BLU

DC COM

B11 BLU

8 11

ON +24VDC CLOCK
BLU

37

T
RIGH
MSI FEED/NUDGER
MOTOR

MSI NUDGER
POSITION
SENSOR

DC COM

MSI FEED/
NUDGER
MOTOR CRNT

ELECTRICAL COMPONENTS

MOT
B12 BLU

7 12

B13 BLU

6 13

ON +24VDC CLOCK
BLU

DC COM

ON +24VDC CLOCK
BLU

DC COM

NOTE:

The operation varies depending on the diag code.


MSI FEED/
NUDGER MOTOR

Operation

MSI FEED/
NUDGER MOTOR

Operation

DC330 [075-001]

Rotates the Motor forward. (in the Feed


direction. 2-phase excitation)

DC330 [075-003]

Rotates the Motor forward. (in the Feed


direction. 1-2-phase excitation)

DC330 [075-002]

Rotates the Motor reverse. (in the Nudger


Up/Down direction. 2-phase excitation)

DC330 [075-004]

Rotates the Motor reverse. (in the Nudger


Up/Down direction. 1-2-phase excitation)

MSI NO PAPER
SENSOR

j0ki730710

Chain7 Paper Supplying


7-59

7.3 BSD

7.3 BSD

7-60

Chain7 Paper Supplying


A

7.11 TRAY HEATER CONTROL (FX ONLY)


1

TRAY HEATER
PL18.8
1.2

PLUG IN ACH
(TRAY HEATER)

P72
BLK

1.2

PLUG IN ACN
(TRAY HEATER)
WHT

J72

J73
BLK

WHT

P73
WHT

WHT

ELECTRICAL COMPONENTS

TRAY HEATER
6

j0ki730711

8.1 TRAY 1 AND MSI PAPER TRANSPORTATION


1

DC COM
(1.5 G5)

B13 BLU

DC COM

P618

J618

4470/5570 ONLY

J171
BLU

TRAY 1 PRE FEED


SENSOR
PL9.4
3

J171

J618

2 BLU

+5VDC

J
FAIL CODE

MD PWB
PL18.2a/18.2b
J528
B11 BLU

BLU

P618

DC330 071-105
TRAY 1 PRE
FEED SENSOR
PAPER SENSED
(L)+5VDC

MD PWB
PL18.2a/18.2b

075-100
MSI Miss Feed

+5VDC

J528
BLU

075-103
B12

MSI Feed Out Sensor


Off Jam

+5VDC
(1.5 G3)

J525

B5 BLU
DC COM
(1.5 G5)

DC COM

P616

14 5

J616

J179
BLU

MSI FEED OUT SENSOR


PL13.4
2
J179

B4 BLU

+1.2VDC

15 4

BLU

J616

1 BLU

+5VDC
(1.5 G3)

6 13

P616

DC330 077-104
MSI FEED OUT
SENSOR
PAPER SENSED
(L)+3.3VDC

BLU

B6

075-100
075-103

ELECTRICAL COMPONENTS

2270/3370

2270/3370

MCU PWB
PL18.2a
J417
B16 BLU
DC COM

B15 BLU

DC330 077-001
TAKE AWAY CLUTCH
ON (L)+24VDC
+24VDC

TAKE AWAY
CLUTCH
PL15.1
P261

TAKE AWAY
CLUTCH

J261

+24VDC-F2
(1.6 H2)

4
4470/5570

MCU PWB
PL18.2b

+3.3VDC

J525

MD PWB
PL18.2b

P/J452
40

TA MOTOR
CLOCK

+24VDC-F6

J529
A19 WHT

DC330 077-050
TAKE AWAY MOTOR
ON +24VDC CLOCK A

J253

A18 WHT

TAKE AWAY
MOTOR

39

A17 WHT

TAKE AWAY MOTOR


ON +24VDC CLOCK B

TRAY 1 PRE
FEED SENSOR

DC COM

TA MOTOR
CRNT

4470/5570

DC COM

TAKE AWAY MOTOR


ON +24VDC CLOCK /A

MSI FEED
OUT SENSOR

TAKE AWAY
MOTOR
PL15.1

MOT
4

DC COM

6
A16 WHT
DC COM

TAKE AWAY MOTOR


ON +24VDC CLOCK /B

MSI FEED
OUT SENSOR
j0ki730801

Chain8 Paper Transportation


7-61

7.3 BSD

7.3 BSD

7-62

Chain8 Paper Transportation


A

8.2 TRAY MODULE PAPER TRANSPORTATION (1 OF 2)


1

TRAY MODULE PWB


PL10.9a/10.9b

TRAY 2 FEED OUT


SENSOR
PL10.12
A2

J549
VIO

DC COM
(1.9 E3)

A1

J108

DC COM

+5VDC

DC330 072-103
TRAY 2 FEED
OUT SENSOR
PAPER SENSED (L)+5VDC J549

2
1

GRY

TRAY MODULE PWB


PL10.9a/10.9b

J108

YEL

072-101

A3

072-102
072-900

10

VIO

DC COM
(1.9 E3)

12

P672

+5VDC
GRY

J672

J112
BRN

J112
2 BRN

J672

DC330 073-103
TRAY 3 FEED
OUT SENSOR
P672 PAPER SENSED (L)+5VDC J548
YEL

073-101

11

073-102
073-900

VIO

DC COM
(1.9 E3)

+5VDC
GRY

J674

J116
BRN

J116
2 BRN

J674

DC330 074-103
TRAY 4 FEED
OUT SENSOR
P674 PAPER SENSED (L)+5VDC
YEL

074-101

074-900

TRAY MODULE L/H


COVER SWITCH
PL10.12
J549

A12 VIO

DC COM

P668

J668

J104
BRN

Tray4 Feed Out Sensor


Static Jam

+5VDC

+5VDC
(1.9 E3)

074-101

074-900

1
BRN

073-900
Tray3 Feed Out Sensor
Static Jam

Tray4 Miss Feed

TRAY 4 FEED OUT


SENSOR
PL10.12
P674

073-101

Feed Out Sensor3 On Jam


(Tray4)

+5VDC

+5VDC
(1.9 E3)

DC COM

072-900
Tray2 Feed Out Sensor
Static Jam

073-102

1
BRN

072-102

Tray3 Miss Feed

TRAY 3 FEED OUT


SENSOR
PL10.12
DC COM

Tray2 Miss Feed

Feed Out Sensor2 On Jam


(Tray3/4)

+5VDC

+5VDC
(1.9 E3)

J548

J
FAIL CODE
072-101

J104

2 BRN

J668

DC330 077-306
TRAY MODULE L/H
COVER SWITCH
P668 CLOSED (L)+5VDC

077-305
Tray Module L/H
Cover Open

+5VDC

J549
YEL

A11

077-305

DC COM
(1.9 E3)

j0ki730802

8.3 TRAY MODULE PAPER TRANSPORTATION (2 OF 2)


1

TRAY MODULE PWB


PL10.9a/10.9b
J551
1 BLU
DC COM

TM TAKE AWAY MOTOR


ON +24V CLOCK

3 BLU

2
DC COM

4 BLU
F4
4A
5 ORN
+24VDC
(1.9 E4)

6 ORN

DC COM

F5
1A

8 BLU
7 ORN

+24VDC
(1.9 E4)

J552

ELECTRICAL COMPONENTS
2270/3370

TM TAKE AWAY
MOTOR

TRAY 2 FEED
OUT SENSOR

MOT

TM TAKE AWAY MOTOR


ON +24V CLOCK

+24VDC

+24VDC

TM TAKE AWAY
CLUTCH ON SIGNAL
P665
(RESERVED)
+24VDC
(RESERVED)

TRAY MODULE
L/H COVER SWITCH
1

DC330 077-037 (Full)


DC330 077-038 (Half)
TM TAKE AWAY MOTOR 2
ON +24VDC CLOCK /B

BLU

TM TAKE AWAY MOTOR 2


ON +24VDC CLOCK /A
BLU

TM TAKE AWAY MOTOR 2


ON +24VDC CLOCK A
BLU

F8
3.15A
5 ORN

+24VDC
(1.9 E4)

6 ORN

+24VDC

+24VDC

TRAY 4 FEED
OUT SENSOR

TM TAKE AWAY MOTOR 2


ON +24VDC CLOCK B

DC COM

TRAY 3 FEED
OUT SENSOR

BLU

DC COM

DC COM

TM TAKE AWAY MOTOR


ON +24V CLOCK

4470/5570

DC COM

TM TAKE
AWAY
MOTOR
PL10.9a/
10.9b

BLU

DC COM

DC COM

DC330 077-031 (2270/3370 ONLY)


DC330 077-035 (Full) (4470/5570 ONLY)
DC330 077-036 (Half) (4470/5570 ONLY)
TM TAKE AWAY MOTOR ON +24V CLOCK J224

J665

N.C

4470/5570

TM TAKE AWAY
MOTOR

N.C

J226

TM TAKE AWAY
MOTOR 2
PL10.9b

TRAY 2 FEED
OUT SENSOR

TM TAKE AWAY
MOTOR 2

TRAY 3 FEED
OUT SENSOR

6
MOT

TRAY 4 FEED
OUT SENSOR

TRAY MODULE
L/H COVER SWITCH
j0ki730803

Chain8 Paper Transportation


7-63

7.3 BSD

7.3 BSD

7-64

Chain8 Paper Transportation


A

8.4 REGISTRATION
1

MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

REGI. SENSOR
PL15.2
J523

A1 BLU
DC COM
(1.5 G5)

A3 BLU

DC COM

P632

+5VDC

J632

J160
BLU

BLU

071-105
DC330

3
J160
2 BLU

J632

P632

077-103

REGI. SENSOR
PAPER SENSED
(L)+5VDC

+5VDC

J523
BLU

077-101
A2

077-130
077-900

+5VDC
(1.5 G3)

MCU PWB
PL18.2a/18.2b

OHP SENSOR
PL15.2
A5 BLU
P/J452
94

DC COM
(1.5 G5)

075-135

A4 BLU

DC COM
OHP SENSOR
POWER

4
5

5
4

J161

2
BLU

J161
1 BLU

AVREF
(+3.3VDC)

DC140 077-200
OHP SENSOR
SENSED SIGNAL
BLU

P/J452
95

A6

077-602

3
BLU

+3.3VDC

PRISM

DC330 077-002
REGI. CLUTCH
ON (L)+24VDC

A8 BLU

REGI.
CLUTCH
PL15.2
1

P260
BLU

DC COM

A7 BLU
+24VDC-F16
(1.6 F5)

+24VDC

J260

ELECTRICAL COMPONENTS
REGI.
CLUTCH

FAIL CODE
REGI.
SENSOR

OHP
SENSOR

071-105
Regi. Sensor On Jam
(Tray1/2/3/4)

075-135
Regi. Sensor On Jam
(MSI)

BLU

077-101
Regi. Sensor Off Jam

077-130
5

Regi. Sensor On Jam


(Duplex Direct)

077-602
OHP Sensor Fail

077-900
Regi. Sensor Static Jam

j0ki730804

8.5 PAPER PATH (2270/3370)


1

Interlock Switch
No.

Paper Path Sensor


Switch Name

CH

No.

I-1 Front Cover Interlock Switch

1.10

Tray 1 Nudger Level Sensor

7.6

I-2 L/H Cover Interlock Switch

1.10

Tray 1 No Paper Sensor

7.6

Tray 2 Nudger Level Sensor

7.7

Tray 2 No Paper Sensor

7.7

Tray 3 Nudger Level Sensor

7.8

Tray 3 No Paper Sensor

7.8

Tray 4 Nudger Level Sensor

7.9

Tray 4 No Paper Sensor

7.9

MSI Nudger Position Sensor

7.10

10

MSI No Paper Sensor

7.10

11

MSI Feed Out Sensor

8.1

12

Tray 2 Feed Out Sensor

8.2

13

Tray 3 Feed Out Sensor

8.2

14

Tray 4 Feed Out Sensor

8.2

15

Regi. Sensor

8.4

16

POB Sensor

9.36

EXIT 2

EXIT 2
DRIVE MOTOR

18

2
DUPLEX

I-1

IOT

17

FUSER DRIVE
MOTOR
I-2

16

DUPLEX
MOTOR

19

MSI FEED/NUDGER
MOTOR
MSI

A-6
15

MAIN DRIVE
MOTOR
2 1

9
A-1

A-5

10

CH

17

Fuser Exit Sensor

10.6

18

Exit 2 Sensor

10.9

19

Duplex Wait Sensor

10.12

TRAY 1

TRAY 1 FEED/LIFT
UP MOTOR

11
12
4 3

13

Analog Sensor
5

No.

Sensor Name

CH

A-1 Tray 1 Paper Size Sensor

7.1

A-2 Tray 2 Paper Size Sensor

7.2

A-3 Tray 3 Paper Size Sensor

7.3

A-4 Tray 4 Paper Size Sensor

7.4

A-5 MSI Paper Size Sensor

7.5

A-6 OHP Sensor

8.4

6 5

14
8 7

TM TAKE AWAY
MOTOR

TRAY 2 FEED/LIFT
UP MOTOR

TRAY 3 FEED/LIFT
UP MOTOR

TRAY 4 FEED/LIFT
UP MOTOR

A-2

TRAY 2

A-3

TRAY 3

A-4

TRAY 4

j0ki730805

Chain8 Paper Transportation


7-65

7.3 BSD

7.3 BSD

7-66

Chain8 Paper Transportation


A

8.6 PAPER PATH (4470/5570)


1

Interlock Switch
No.

Paper Path Sensor


Switch Name

CH

No.

I-1 Front Cover Interlock Switch

1.10

Tray 1 Nudger Level Sensor

7.6

I-2 L/H Cover Interlock Switch

1.10

Tray 1 No Paper Sensor

7.6

Tray 2 Nudger Level Sensor

7.7

Tray 2 No Paper Sensor

7.7

Tray 3 Nudger Level Sensor

7.8

Tray 3 No Paper Sensor

7.8

Tray 4 Nudger Level Sensor

7.9

Tray 4 No Paper Sensor

7.9

MSI Nudger Position Sensor

7.10

10

MSI No Paper Sensor

7.10

11

MSI Feed Out Sensor

8.1

12

Tray 1 Pre Feed Sensor

8.1

13

Tray 2 Feed Out Sensor

8.2

14

Tray 3 Feed Out Sensor

8.2

15

Tray 4 Feed Out Sensor

8.2

16

Regi. Sensor

8.4

17

POB Sensor

9.36

18

Fuser Exit Sensor

10.6

19

Exit 2 Sensor

10.9

20

Duplex Wait Sensor

10.12

EXIT 2

EXIT 2
DRIVE MOTOR

19

2
DUPLEX

I-1

IOT

18

DUPLEX
MOTOR

FUSER DRIVE
MOTOR
I-2

17
20

MSI FEED/NUDGER
MOTOR

TAKE AWAY
MOTOR
A-6
16 12

MSI
4

2 1

MAIN DRIVE
MOTOR

9
A-5

10

TRAY 1 FEED/LIFT
UP MOTOR

11

A-1

TRAY 1

Sensor Name

CH

13
4 3

TM TAKE AWAY
MOTOR

Analog Sensor
5

No.

CH

A-1 Tray 1 Paper Size Sensor

7.1

A-2 Tray 2 Paper Size Sensor

7.2

A-3 Tray 3 Paper Size Sensor

7.3

A-4 Tray 4 Paper Size Sensor

7.4

A-5 MSI Paper Size Sensor

7.5

A-6 OHP Sensor

8.4

TM TAKE AWAY
MOTOR 2

14

6 5

15
8 7

TRAY 2 FEED/LIFT
UP MOTOR

TRAY 3 FEED/LIFT
UP MOTOR

TRAY 4 FEED/LIFT
UP MOTOR

A-2

TRAY 2

A-3

TRAY 3

A-4

TRAY 4

j0ki730806

9.1 DRUM/DEVE DRIVE CONTROL (Y,M,C) (2270/3370)


MCU PWB
PL18.2a

DRUM/DEVE DRIVE
MOTOR (Y,M,C)
PL3.3a

MD PWB
PL18.2a
P/J452
27
DC COM

A12 BLU

A14 BLU

(2270/3370) Drum Y,M,C Motor Fail

+3.3VDC

J527
BLU

A9

042-320

5
MOT

DC COM

J247

DRUM/DEVE DRIVE
MOTOR (Y,M,C)
FAIL (H) +3.3VDC

ELECTRICAL COMPONENTS

DRUM/DEVE DRIVE
MOTOR (Y,M,C) BRAKE

DC COM

A13 BLU

042-320

MD PWB
PL18.2a

DRUM/DEVE DRIVE
J527
MOTOR (Y,M,C) CLOCK J247
A10 BLU
7
DC330 091-026 To 091-031
1
2 DRUM/DEVE DRIVE
MOTOR (Y,M,C) ON(L) +5VDC
A11 BLU
6

DC COM

FAIL CODE

CW/CCW

DRUM/DEVE DRIVE
MOTOR (Y,M,C)

DRUM/DEVE DRIVE
MOTOR (Y,M,C) GAIN

DC COM

A16 BLU
+5VDC
(1.5 G3)

A15 BLU

+5VDC

DC COM

DC COM
(1.5 G5)

J526

3 ORN

4
INTLK ON
+24VDC-F13
(1.11 G5)

4 VIO

INTLK ON +24VDC

J246

DC COM

RIG

HT

DC COM
(1.11 G6)

5 NOTE:
1

The operation speed varies depending on the diag code.

The diag codes below drive Drum/Deve Drive Motor


(Y/M/C), Drum/Deve Drive Motor (K) and
IBT Drive Motor simultaneously.

DRUM/DEVE DRIVE
MOTOR (Y,M,C)

Operation Speed

Complex Diag.

Operation Speed

DC330[091-026]

79mm/sec (Speed 1)

DC330[091-014]

79mm/sec (Speed 1)

DC330[091-027]

121mm/sec (Speed 1)

DC330[091-015]

121mm/sec (Speed 1)

DC330[091-028]

175mm/sec (Speed 1)

DC330[091-016]

175mm/sec (Speed 1)

DC330[091-031]

121mm/sec (Reverse)

DC330[091-019]

121mm/sec (Reverse)

j0ki730901

Chain9 Marking
7-67

7.3 BSD

7.3 BSD

7-68

Chain9 Marking
A

9.2 DRUM DRIVE CONTROL (Y,M,C) (4470/5570)


MCU PWB
PL18.2b

042-320

MD PWB
PL18.2b

DRUM DRIVE
MOTOR (Y,M,C)
PL3.3b

P/J452
27
DC COM

A12 BLU

DC COM

A14 BLU

J247

(4470/5570) Drum Y,M,C Motor Fail

+3.3VDC

J527
BLU

A9

042-320

5
MOT

A13 BLU

DRUM DRIVE
MOTOR (Y,M,C)
FAIL (H) +3.3VDC

ELECTRICAL COMPONENTS

DRUM DRIVE
MOTOR (Y,M,C) BRAKE

DC COM

MD PWB
PL18.2b

DRUM DRIVE
J527
J247
MOTOR (Y,M,C) CLOCK
A10 BLU
7
DC330 091-026 To 091-031
1
2 DRUM DRIVE
MOTOR (Y,M,C) ON(L) +5VDC
A11 BLU
6

DC COM

FAIL CODE

CW/CCW

DRUM DRIVE
MOTOR (Y,M,C)

DRUM DRIVE
MOTOR (Y,M,C) GAIN

DC COM

A16 BLU
+5VDC
(1.5 G3)

A15 BLU

+5VDC

DC COM

DC COM
(1.5 G5)

J526
3 ORN

4
INTLK ON
+24VDC-F13
(1.11 G5)

4 VIO

INTLK ON +24VDC

J246

DC COM

DC COM
(1.11 G6)

5 NOTE:
1

The operation speed varies depending on the diag code.


DRUM DRIVE
MOTOR (Y,M,C)

The diag codes below drive Drum/Deve Drive Motor (Y/M/C),


Drum/Deve Drive Motor (K) and IBT Drive Motor simultaneously.

Operation Speed

Complex Diagnostics

Operation Speed

DC330[091-027]

121mm/sec (Speed 1)

DC330[091-015]

121mm/sec (Speed 1)

DC330[091-028]

175mm/sec (Speed 1)

DC330[091-016]

175mm/sec (Speed 1)

DC330[091-029]

200mm/sec (Speed 1)

DC330[091-017]

200mm/sec (Speed 1)

DC330[091-030]

225mm/sec (Speed 1)

DC330[091-018]

225mm/sec (Speed 1)

DC330[091-031]

121mm/sec (Reverse)

DC330[091-019]

121mm/sec (Reverse)

j0ki730902

9.3 DEVE DRIVE CONTROL (Y,M,C) (4470/5570)


1

MCU PWB
PL18.2b

093-324

MD PWB
PL18.2b

DEVE DRIVE
MOTOR (Y,M,C)
PL3.3b

P/J452
28
DC COM

MD PWB
PL18.2b

DEVE DRIVE
J527
J252
MOTOR (Y,M,C) CLOCK
B10 BLU
7
DC330 093-022 To 093-026
1 DEVE DRIVE
MOTOR (Y,M,C) ON(L) +5VDC
B11 BLU
6

DC COM

FAIL CODE

J252

DEVE DRIVE
MOTOR (Y,M,C)
FAIL (H) +3.3VDC

(4470/5570) Deve Y,M,C Motor Fail

+3.3VDC

J527
BLU

B9

093-324

ELECTRICAL COMPONENTS
B12 BLU

DEVE DRIVE
MOTOR (Y,M,C) BRAKE

DC COM

B14 BLU

DEVE DRIVE
MOTOR (Y,M,C) GAIN

MOT

DEVE DRIVE
MOTOR (Y,M,C)

DC COM

B16 BLU

+5VDC

+5VDC
(1.5 G3)

B15 BLU

DC COM

DC COM
(1.5 G5)

J526
7 ORN

INTLK ON +24VDC

J251

RIG

HT

INTLK ON
+24VDC-F13
(1.11 G5)

DC COM
VIO

DC COM
(1.11 G6)

NOTE:
1

The operation speed varies depending on the diag code.


DEVE DRIVE
MOTOR (Y,M,C)

Operation Speed

DC330[093-022]

121mm/sec

DC330[093-023]

175mm/sec

DC330[093-024]

200mm/sec

DC330[093-025]

225mm/sec

DC330[093-026]

255mm/sec

j0ki730903

Chain9 Marking
7-69

7.3 BSD

7.3 BSD

7-70

Chain9 Marking
A

J
FAIL CODE

9.4 DRUM/DEVE DRIVE CONTROL (K)


MCU PWB
PL18.2a/18.2b

042-323

MD PWB
PL18.2a/18.2b
P/J452
29
DC COM

DRUM/DEVE DRIVE
MOTOR (K)
PL3.3a/3.3b
DRUM/DEVE DRIVE
J527
J241
MOTOR (K) CLOCK
A2 BLU
7
DC330 091-032 To 091-037
1
2 DRUM/DEVE DRIVE
MOTOR (K) ON(L) +5VDC
A3 BLU
6

DC COM

A4 BLU

J241

DC COM

A6 BLU

Drum K Motor Fail

+3.3VDC

J527
BLU

A1

042-323

5
MOT

A5 BLU

DRUM/DEVE DRIVE
MOTOR (K)
FAIL (H) +3.3VDC

ELECTRICAL COMPONENTS

DRUM/DEVE DRIVE
MOTOR (K) BRAKE

DC COM

MD PWB
PL18.2a/18.2b

CW/CCW

DRUM/DEVE DRIVE
MOTOR (K)

DRUM/DEVE DRIVE
MOTOR (K) GAIN

DC COM

A8 BLU
+5VDC
(1.5 G3)

A7 BLU

+5VDC

DC COM

RIG

HT

DC COM
(1.5 G5)

J526
1 ORN

4
INTLK ON
+24VDC-F12
(1.11 G4)

2 VIO

J240

INTLK ON +24VDC

DC COM

DC COM
(1.11 G6)

5 NOTE:
1

The operation speed varies depending on the diag code.

The diag codes below drive Drum/Deve Drive Motor (K) and
IBT Drive Motor simultaneously.

DRUM/DEVE
DRIVE MOTOR (K)

Operation Speed

Targeted Model

Complex
Diagnostics

Operation Speed

DC330[091-032]

79mm/sec (Speed 1)

2270/3370

DC330[091-020]

79mm/sec (Speed 1)

2270/3370

DC330[091-033]

121mm/sec (Speed 1)

2270/3370/4470/5570

DC330[091-021]

121mm/sec (Speed 1)

2270/3370/4470/5570

DC330[091-034]

175mm/sec (Speed 1)

2270/3370/4470/5570

DC330[091-022]

175mm/sec (Speed 1)

2270/3370/4470/5570

DC330[091-035]

200mm/sec (Speed 1)

4470/5570

DC330[091-023]

200mm/sec (Speed 0)

4470/5570

DC330[091-036]

255mm/sec (Speed 1)

4470/5570

DC330[091-024]

255mm/sec (Speed 2)

4470/5570

DC330[091-037]

121mm/sec (Reverse)

2270/3370/4470/5570

DC330[091-025]

121mm/sec (Reverse)

2270/3370/4470/5570

Targeted Model

J0ki730904

9.5 DRUM LIFE CONTROL (Y,M)


MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b
P/J452
55

DRUM CRUM COUPLER


ASSEMBLY (Y)
PL8.1
J528
A2 BLU
A3 BLU

+2.5VDC
(1.5 G4)

A1 BLU

DRUM CRUM (Y)


CLOCK

P112

+2.5VDC

MD PWB
PL18.2a/
18.2b

P112

DRUM CRUM (Y)


DATA

J528
BLU

A4

MCU PWB
PL18.2a/18.2b

P/J452
6

DC COM

DC COM
(1.5 G5)

CRUM P1
PWB

P2

P3

024-933

091-917

091-411

091-927

091-417

091-940

091-480

091-943

024-940

091-918

091-421

091-928

091-427

091-941

091-481

091-944

P4

DRUM (Y)
PL8.1
DRUM CRUM COUPLER
ASSEMBLY (M)
PL8.1

3
56

A6 BLU
A7 BLU
+2.5VDC
(1.5 G4)

A5 BLU

DRUM CRUM (M)


CLOCK

P113

+2.5VDC

DRUM CRUM (M)


DATA
BLU

A8

DC COM

DC COM
(1.5 G5)

P113

ELECTRICAL COMPONENTS
CRUM P1
PWB

P2

P3

P4

DRUM CRUM COUPLER


ASSEMBLY (M)

DRUM (M)
PL8.1

FAIL CODE
024-933
5

Drum Cartridge
Y Life End

024-940
Drum Cartridge
M Life End

091-411
Drum Cartridge
Y Near Life

091-417
6

Drum Y CRUM
Trouble Info

091-421
Drum Cartridge M
Near Life

091-427
Drum M CRUM
Trouble Info

091-480
Drum Cartridge Y
Life Over

091-481
Drum Cartridge M
Life Over

091-917
Drum CRUM Y
Communication Fail

091-918
Drum CRUM M
Communication Fail

091-927
Drum CRUM Y
Not In Position

091-944
Drum CRUM M
Data Mismatch

091-928
Drum CRUM M
Not In Position

091-940
Drum CRUM Y
Data Broken

091-941
Drum CRUM M
Data Broken

091-943
Drum CRUM Y
Data Mismatch

DRUM CRUM COUPLER


ASSEMBLY (Y)
j0ki730905

7-71

Chain9 Marking

7.3 BSD

7-72

7.3 BSD
Chain9 Marking
A

9.6 DRUM LIFE CONTROL (C,K)


1

MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b
P/J452
57

DRUM CRUM COUPLER


ASSEMBLY (C)
PL8.1
J528
A10 BLU
A11 BLU

+2.5VDC
(1.5 G4)

A9 BLU

DRUM CRUM (C)


CLOCK

P114

+2.5VDC

MD PWB
PL18.2a/
18.2b

P114

DRUM CRUM (C)


DATA

J528
BLU

A12

MCU PWB
PL18.2a/18.2b

P/J452
8

DC COM

DC COM
(1.5 G5)

CRUM P1
PWB

P2

P3

Drum Cartridge C Life End

024-941

091-919

091-431

091-929

091-437

091-942

091-482

091-945

091-401

091-914

091-402

091-915

091-407

091-916

091-913

091-921

P4

DRUM (C)
PL8.1
DRUM CRUM COUPLER
ASSEMBLY (K)
PL8.1

3
58

A14 BLU
A15 BLU
+2.5VDC
(1.5 G4)

A13 BLU

DRUM CRUM (K)


CLOCK
+2.5VDC
DC COM

DC COM
(1.5 G5)

P115

P115

DRUM CRUM (K)


DATA

A16
BLU

2
4

ELECTRICAL COMPONENTS
CRUM P1
PWB

P2

P3

P4

DRUM (K)
PL8.1

FAIL CODE
024-941
5

Drum Cartridge
C Life End

091-401
Drum Cartridge
K Near Life

091-402
Drum Cartridge
K Life Over

091-407
6

Drum K CRUM
Trouble Info

091-431
Drum Cartridge
C Near Life

091-437
Drum C CRUM
Trouble Info

091-482
Drum Cartridge
C Life Over

091-913
Drum Cartridge
K Life End

091-914
Drum CRUM K
Communication Fail

091-915
Drum CRUM K
Data Broken

091-916
Drum CRUM K
Data Mismatch

091-945

DRUM CRUM COUPLER


ASSEMBLY (K)

Drum CRUM C
Data Mismatch

091-919
Drum CRUM C
Communication Fail

091-921
Drum CRUM K
Not In Position

091-929
Drum CRUM C
Not In Position

091-942
Drum CRUM C
Data Broken

DRUM CRUM COUPLER


ASSEMBLY (C)
j0ki730906

9.7 CHARGING AND EXPOSURE (Y) (2270/3370)

DC140 091-200
BCR (Y)
DC IO MONITOR

MCU PWB
PL18.2a
J412
BLU

2
A1

HVPS (DEVE/BCR)
PL18.6a
J412
A5 BLU

BCR AC CLOCK

J460

A9

A13

J460

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Operation
Diagnostics

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]

DC140 091-200
BCR (Y)
DC IO MONITOR

2
1
A6 BLU
1
B2 BLU

3
B13 BLU

B1 BLU

DC330 091-005
BCR (Y) AC PWM
DC330 091-001
BCR (Y) DC PWM

BCR AC CLOCK SEL

SIGNAL GND

DC330[091-010]
A8

BCR (Y) POWER

ZONE
H4
2

B12

B1

Operates the components below


simultaneously.
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-200] displays AD Value shown by
Y-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

B13

ELECTRICAL COMPONENTS

DC COM
(1.5 E5)

A12 BLU

NOTE:

INTLK ON +24VDC

A2

BCR (Y)

ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

DC COM

A1

A4

DC COM
(1.11 G2)

A11 BLU

INTLK ON +24VDC

DC COM

A3

HVPS (DEVE/BCR)

j0ki730907

Chain9 Marking
7-73

7.3 BSD

7.3 BSD

7-74

Chain9 Marking
A

9.8 CHARGING AND EXPOSURE (Y) (4470/5570)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-200
BCR (Y)
DC IO MONITOR

MCU PWB
PL18.2b
J412
WHT

HVPS (BCR)
PL18.6b
J412
A5 WHT

A1

BCR AC CLOCK

J513

J513

DC140 091-200
BCR (Y)
DC IO MONITOR

2
1
A6 WHT

DC330 091-005
BCR (Y) AC PWM

BCR (Y) POWER

ZONE
H4

DC330 091-001
BCR (Y) DC PWM

B13 WHT

BCR AC CLOCK SEL

Operation

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

1
B2 WHT

NOTE:

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-200] displays AD Value shown by
Y-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

ELECTRICAL COMPONENTS
B1 WHT

SIGNAL GND

17

DC COM
(1.5 E5)

BCR (Y)
A13 ORN

INTLK ON +24VDC

ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A10 VIO

DC COM

DC COM
(1.11 G2)

6
HVPS (BCR)
j0ki730908

9.9 CHARGING AND EXPOSURE (M) (2270/3370)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-201
BCR (M)
DC IO MONITOR

MCU PWB
PL18.2a
J412
BLU

2
A2

HVPS (DEVE/BCR)
PL18.6a
J412
A5 BLU

BCR AC CLOCK

J460

A9

A12

J460

DC140 091-201
BCR (M)
DC IO MONITOR

2
1
A7 BLU
1
B3 BLU

3
B13 BLU

B1 BLU

DC330 091-006
BCR (M) AC PWM
DC330 091-002
BCR (M) DC PWM

BCR AC CLOCK SEL

SIGNAL GND

A7

BCR (M) POWER

ZONE
H6

B11

B1

Operation

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear
of the surface of the photoreceptor.
DC140[091-201] displays AD Value shown by
M-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

B13

ELECTRICAL COMPONENTS

DC COM
(1.5 E5)

A12 BLU

NOTE:

INTLK ON +24VDC

A2

BCR (M)

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

DC COM

A1

A4

DC COM
(1.11 G2)

A11 BLU

INTLK ON +24VDC

DC COM

A3

HVPS (DEVE/BCR)
ZONE
G2
j0ki730909

Chain9 Marking
7-75

7.3 BSD

7.3 BSD

7-76

Chain9 Marking
A

NOTE:

9.10 CHARGING AND EXPOSURE (M) (4470/5570)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-201
BCR (M)
DC IO MONITOR

MCU PWB
PL18.2b
J412
WHT

HVPS (BCR)
PL18.6b
J412
A5 WHT

A2

BCR AC CLOCK

J513

10

J513

DC140 091-201
BCR (M)
DC IO MONITOR

2
1
A7 WHT

DC330 091-006
BCR (M) AC PWM

BCR (M) POWER

ZONE
H6

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

1
B3 WHT

DC330 091-002
BCR (M) DC PWM

B13 WHT

BCR AC CLOCK SEL

Operation

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear
of the surface of the photoreceptor.
DC140[091-201] displays AD Value shown by
M-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

ELECTRICAL COMPONENTS
B1 WHT

SIGNAL GND

17

DC COM
(1.5 E5)

BCR (M)
A13 ORN

INTLK ON +24VDC

INTLK ON
+24VDC-F5
(1.11 G1)

A10 VIO

DC COM

DC COM
(1.11 G2)

HVPS (BCR)
ZONE
G2
j0ki730910

NOTE:

9.11 CHARGING AND EXPOSURE (C) (2270/3370)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-202
BCR (C)
DC IO MONITOR

MCU PWB
PL18.2a
J412
BLU

2
A3

HVPS (DEVE/BCR)
PL18.6a
J412
A5 BLU

BCR AC CLOCK

J460

A9

A11

J460

DC140 091-202
BCR (C)
DC IO MONITOR

2
1
A8 BLU
1
B4 BLU

3
B13 BLU

B1 BLU

DC330 091-007
BCR (C) AC PWM
DC330 091-003
BCR (C) DC PWM

BCR AC CLOCK SEL

SIGNAL GND

A6

ZONE
H6

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

B10

B1

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-202] displays AD Value shown by
C-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

B13

ELECTRICAL COMPONENTS

DC COM
(1.5 E5)

BCR (C)
A12 BLU

BCR (C) POWER

Operation

INTLK ON +24VDC

A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

DC COM

A1

A4

DC COM
(1.11 G2)

A11 BLU

INTLK ON +24VDC

DC COM

A3

HVPS (DEVE/BCR)
ZONE
G2
j0ki730911

Chain9 Marking
7-77

7.3 BSD

7.3 BSD

7-78

Chain9 Marking
A

NOTE:

9.12 CHARGING AND EXPOSURE (C) (4470/5570)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-202
BCR (C)
DC IO MONITOR

MCU PWB
PL18.2b
J412
WHT

HVPS (BCR)
PL18.6b
J412
A5 WHT

A3

BCR AC CLOCK

J513

13

J513

DC140 091-202
BCR (C)
DC IO MONITOR

2
1
A8 WHT

DC330 091-007
BCR (C) AC PWM

11

BCR (C) POWER

ZONE
H6

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

1
B4 WHT

DC330 091-003
BCR (C) DC PWM

12

B13 WHT

BCR AC CLOCK SEL

Operation

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-202] displays AD Value shown by
C-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

ELECTRICAL COMPONENTS
B1 WHT

SIGNAL GND

BCR (C)

17

DC COM
(1.5 E5)

A13 ORN

INTLK ON +24VDC

INTLK ON
+24VDC-F5
(1.11 G1)

A10 VIO

DC COM

DC COM
(1.11 G2)

HVPS (BCR)
6
ZONE
G2
j0ki730912

NOTE:

9.13 CHARGING AND EXPOSURE (K) (2270/3370)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-203
BCR (K)
DC IO MONITOR

MCU PWB
PL18.2a
J412
BLU

2
A4

HVPS (DEVE/BCR)
PL18.6a
J412
A5 BLU

BCR AC CLOCK

J460

A9

A10

J460

DC140 091-203
BCR (K)
DC IO MONITOR

2
1
A9 BLU
1
B5 BLU

3
B13 BLU

B1 BLU

DC330 091-008
BCR (K) AC PWM
DC330 091-004
BCR (K) DC PWM

BCR AC CLOCK SEL

SIGNAL GND

A5

ZONE
H6

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

B9

B1

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-203] displays AD Value shown by
K-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

B13

ELECTRICAL COMPONENTS

DC COM
(1.5 E5)

BCR (K)
A12 BLU

BCR (K) POWER

Operation

INTLK ON +24VDC

A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

INTLK ON +24VDC

DC COM

A1

A4

DC COM
(1.11 G2)

A11 BLU

DC COM

A3

HVPS (DEVE/BCR)
6
ZONE
G2
j0ki730913

Chain9 Marking
7-79

7.3 BSD

7.3 BSD

7-80

Chain9 Marking
A

NOTE:

9.14 CHARGING AND EXPOSURE (K) (4470/5570)

The complex diag below damages a member if


performed alone, so perform DC330[091-016] and
DC330[091-043] together.
Complex
Diagnostics

DC140 091-203
BCR (Y)
DC IO MONITOR

MCU PWB
PL18.2b
J412
WHT

HVPS (BCR)
PL18.6b
J412
A5 WHT

A4

BCR AC CLOCK

J513

16

J513

DC140 091-203
BCR (K)
DC IO MONITOR

2
1
A9 WHT

DC330 091-008
BCR (K) AC PWM

14

BCR (K) POWER

ZONE
H6

Operates the components below


simultaneously.
BCR DC Y/M/C/KDC330[091-001 to
DC330[091-009]
004]l
BCR AC Y/M/C/KDC330[091-005 to
008]
Operates the components below
simultaneously.
DC330[091-010]
BCR DC Y DC330[091-001]
BCR AC Y DC330[091-005]
2

1
B5 WHT

DC330 091-004
BCR (K) DC PWM

15

B13 WHT

BCR AC CLOCK SEL

Operation

HVPS sends monitored value to MCU PWB by


detecting DC current changing with the wear of
the surface of the photoreceptor.
DC140[091-203] displays AD Value shown by
K-color BCR DC Current Monitor.
AD Value is normally in the output range below:
Normal range: 170 to 927
Abnormal values: 0 to 169 and 928 to 1023
Setting range: 0 to 1023

ELECTRICAL COMPONENTS
B1 WHT

SIGNAL GND

BCR (K)

17

DC COM
(1.5 E5)

A13 ORN

INTLK ON +24VDC

INTLK ON
+24VDC-F5
(1.11 G1)

A10 VIO

DC COM

DC COM
(1.11 G2)

HVPS (BCR)
6
ZONE
G2
j0ki730914

J
FAIL CODE

9.15 DEVELOPMENT (Y) (2270/3370)

092-312
1

MD PWB
PL18.2a

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-657

J124

J124

RED

WHT

092-665
1

BLK

DC140 092-203
ATC SENSOR (Y)
SENSED SIGNAL

J412
B6 BLU

B12 BLU

DC330 093-031
DEVE (Y,M,C) AC PWB J460
DC330 093-027
DEVE (Y) DC PWM

DEVE AC CLOCK

SIGNAL GND

B8

A12 BLU

B15

MCU PWB
PL18.2a

P/J452
61

092-312
092-657
092-665

DEVE (Y) POWER

ZONE
J4

NOTE:

DC140[092-203] displays AD value of


ATC Sensor (Y).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

ELECTRICAL COMPONENTS
B6

MAGNET ROLL (Y)

ZONE
F3

B2

B13

DC COM
(1.5 E5)

INTLK ON +24VDC

J528
BLU

HVPS (DEVE/BCR)
PL18.6a

B1 BLU

ATC
PWB
A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

BLU

MD PWB
PL18.2a

B8 BLU

ATC Amplitude Fail [Y]

DC COM

MCU PWB
PL18.2a

J633

ATC Average Fail [Y]

ATC Fail [Y]

+5VDC

B19 BLU

ATC
SENSOR
(Y)
PL5.2

INTLK ON +24VDC

DC COM

A1

A4

ATC
SENSOR (Y)

DC COM
(1.11 G2)

A11 BLU

DC COM

A3

HVPS (DEVE/BCR)

j0ki730915

Chain9 Marking
7-81

7.3 BSD

7.3 BSD

7-82

Chain9 Marking
A

J
FAIL CODE

9.16 DEVELOPMENT (Y) (4470/5570)

092-312
1

MD PWB
PL18.2b

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-657

J124

J124

RED

WHT

ATC Amplitude Fail [Y]

BLU

092-665
1

BLK

DC COM

MD PWB
PL18.2b

MCU PWB
PL18.2b

DC140 092-203
ATC SENSOR (Y)
SENSED SIGNAL

J412
B6 WHT

DC330 093-031
DEVE (Y,M,C) AC PWB J514

DC330 093-027
DEVE (Y) DC PWM

J528
BLU

HVPS (DEVE)
PL5.3

B8 WHT

B15

MCU PWB
PL18.2b

P/J452
61

092-312
092-657
092-665

DEVE (Y) POWER

ZONE
J4

ELECTRICAL COMPONENTS
3

NOTE:

DC140[092-203] displays AD value of


ATC Sensor (Y).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (Y)


ZONE
F3

4
B12 WHT

A12 ORN

J633

ATC Average Fail [Y]

ATC Fail [Y]

+5VDC

B19 BLU

ATC
SENSOR
(Y)
PL5.2

DEVE AC CLOCK

INTLK ON +24VDC

ATC
PWB

INTLK ON
+24VDC-F5
(1.11 G1)

A11 VIO
DC COM
(1.11 G2)

DC COM

ATC
SENSOR (Y)

6
HVPS (DEVE)
j0ki730916

J
FAIL CODE

9.17 DEVELOPMENT (M) (2270/3370)

092-313
1

MD PWB
PL18.2a

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-658

J125

J125

RED

WHT

092-666
1

BLK

DC140 092-204
ATC SENSOR (M)
SENSED SIGNAL

J412
B6 BLU

B12 BLU

DC330 093-031
DEVE (Y,M,C) AC PWB J460
DC330 093-028
DEVE (M) DC PWM

DEVE AC CLOCK

SIGNAL GND

B8

J528
BLU

HVPS (DEVE/BCR)
PL18.6a

B1 BLU

B16

MCU PWB
PL18.2a

P/J452
63

092-313
092-658
092-666

DEVE (M) POWER

ZONE
J4

ELECTRICAL COMPONENTS
B5

NOTE:

DC140[092-204] displays AD value of


ATC Sensor (M).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (M)

ZONE
F3

B2

B13

ATC
PWB

DC COM
(1.5 E5)

A12 BLU

INTLK ON +24VDC

A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

BLU

MD PWB
PL18.2a

B9 BLU

ATC Amplitude Fail [M]

DC COM

MCU PWB
PL18.2a

J633

ATC Average Fail [M]

ATC Fail [M]

+5VDC

B19 BLU

ATC
SENSOR
(M)
PL5.2

INTLK ON +24VDC

DC COM

A1

A4

ATC
SENSOR (M)

DC COM
(1.11 G2)

A11 BLU

DC COM

A3

HVPS (DEVE/BCR)

j0ki730917

Chain9 Marking
7-83

7.3 BSD

7.3 BSD

7-84

Chain9 Marking
A

J
FAIL CODE

9.18 DEVELOPMENT (M) (4470/5570)

092-313
1

MD PWB
PL18.2b

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-658

J125

J125

RED

WHT

J633

ATC Amplitude Fail [M]

BLU

092-666
1

ATC Average Fail [M]


BLK

DC COM

MD PWB
PL18.2b
1

MCU PWB
PL18.2b

ATC Fail [M]

+5VDC

B19 BLU

ATC
SENSOR
(M)
PL5.2

DC140 092-204
ATC SENSOR (M)
SENSED SIGNAL

BLU

HVPS (DEVE)
PL5.3

J412
B6 WHT

B9 WHT

DC330 093-031
DEVE (Y,M,C) AC PWB J514

DC330 093-028
DEVE (M) DC PWM

J528

B16

MCU PWB
PL18.2b

P/J452
63

092-313
092-658
092-666

DEVE (M) POWER

ZONE
J4

ELECTRICAL COMPONENTS

NOTE:

DC140[092-204] displays AD value of


ATC Sensor (M).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (M)


4
B12 WHT

A12 ORN

DEVE AC CLOCK

INTLK ON +24VDC

ZONE
F3

ATC
PWB

INTLK ON
+24VDC-F5
(1.11 G1)

A11 VIO
DC COM
(1.11 G2)

DC COM

ATC
SENSOR (M)

6
HVPS (DEVE)

j0ki730918

J
FAIL CODE

9.19 DEVELOPMENT (C) (2270/3370)

092-314
1

MD PWB
PL18.2a

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-659

J126

J126

RED

WHT

092-667
1

BLK

DC140 092-205
ATC SENSOR (C)
SENSED SIGNAL

J412
B6 BLU

B12 BLU

DC330 093-031
DEVE (Y,M,C) AC PWB J460
DC330 093-029
DEVE (C) DC PWM

DEVE AC CLOCK

SIGNAL GND

B8

J528
BLU

HVPS (DEVE/BCR)
PL18.6a

B1 BLU

B17

MCU PWB
PL18.2a

P/J452
65

092-314
092-659

NOTE:

092-667
DEVE (C) POWER

ZONE
J4

ELECTRICAL COMPONENTS
B4

DC140[092-205] displays AD value of


ATC Sensor (C).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (C)

ZONE
F3

B2

B13

ATC
PWB

DC COM
(1.5 E5)

A12 BLU

INTLK ON +24VDC

A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

BLU

MD PWB
PL18.2a

B10 BLU

ATC Amplitude Fail [C]

DC COM

MCU PWB
PL18.2a

J633

ATC Average Fail [C]

ATC Fail [C]

+5VDC

B19 BLU

ATC
SENSOR
(C)
PL5.2

INTLK ON +24VDC

DC COM

A1

A4

ATC
SENSOR (C)

DC COM
(1.11 G2)

A11 BLU

DC COM

A3

HVPS (DEVE/BCR)

j0ki730919

Chain9 Marking
7-85

7.3 BSD

7.3 BSD

7-86

Chain9 Marking
A

J
FAIL CODE

9.20 DEVELOPMENT (C) (4470/5570)

092-314
1

MD PWB
PL18.2b

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-659

J126

J126

RED

WHT

ATC Amplitude Fail [C]

BLU

092-667
1

BLK

DC COM

MD PWB
PL18.2b

MCU PWB
PL18.2b

DC140 092-205
ATC SENSOR (C)
SENSED SIGNAL

J412
B6 WHT

4
B12 WHT

A12 ORN

DC330 093-031
DEVE (Y,M,C) AC PWB J514

DC330 093-029
DEVE (C) DC PWM

DEVE AC CLOCK

INTLK ON +24VDC

J528
BLU

HVPS (DEVE)
PL5.3

B10 WHT

J633

ATC Average Fail [C]

ATC Fail [C]

+5VDC

B19 BLU

ATC
SENSOR
(C)
PL5.2

B17

MCU PWB
PL18.2b

P/J452
65

092-314
092-659
092-667

DEVE (C) POWER

ZONE
J5

ELECTRICAL COMPONENTS

DC140[092-205] displays AD value of


ATC Sensor (C).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (C)

NOTE:

ATC
PWB

INTLK ON
+24VDC-F5
(1.11 G1)

A11 VIO
DC COM
(1.11 G2)

DC COM

ATC
SENSOR (C)

ZONE
F3

6
HVPS (DEVE)

j0ki730920

J
FAIL CODE

9.21 DEVELOPMENT (K) (2270/3370)

092-315
1

MD PWB
PL18.2a

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-660

J127

J127

RED

WHT

092-668
1

BLK

DC140 092-206
ATC SENSOR (K)
SENSED SIGNAL

J412
B7 BLU

B12 BLU

DC330 093-032
DEVE (K) AC PWB
DC330 093-030
DEVE (K) DC PWM

DEVE AC CLOCK

SIGNAL GND

J460

B7

P/J452
67

092-315
092-660
092-668

DEVE (K) POWER

ZONE
J6

ELECTRICAL COMPONENTS

NOTE:

DC140[092-206] displays AD value of


ATC Sensor (K).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (K)


B2

B13

ATC
SENSOR (K)

ATC
PWB
INTLK ON +24VDC

B18

MCU PWB
PL18.2a

B3

DC COM
(1.5 E5)

A12 BLU

J528
BLU

HVPS (DEVE/BCR)
PL18.6a

B1 BLU

A2

INTLK ON
+24VDC-F5
(1.11 G1)

A13 BLU

A10 BLU

BLU

MD PWB
PL18.2a

B11 BLU

ATC Amplitude Fail [K]

DC COM

MCU PWB
PL18.2a

J633

ATC Average Fail [K]

ATC Fail [K]

+5VDC

B19 BLU

ATC
SENSOR
(K)
PL5.2

INTLK ON +24VDC

DC COM

A1

A4

DC COM
(1.11 G2)

A11 BLU

DC COM

A3

HVPS (DEVE/BCR)
ZONE
F3
j0ki730921

Chain9 Marking
7-87

7.3 BSD

7.3 BSD

7-88

Chain9 Marking
A

J
FAIL CODE

9.22 DEVELOPMENT (K) (4470/5570)

092-315
1

MD PWB
PL18.2b

ATC PWB
PL5.2
J528

B14 BLU

+5VDC

J633

+5VDC
(1.5 G3)

ATC PWB
PL5.2

DC COM

DC COM
(1.5 G5)

092-660

J127

J127

RED

WHT

J633

ATC Amplitude Fail [K]

BLU

092-668
1

ATC Average Fail [K]


BLK

DC COM

MD PWB
PL18.2b
1

MCU PWB
PL18.2b

ATC Fail [K]

+5VDC

B19 BLU

ATC
SENSOR
(K)
PL5.2

DC140 092-206
ATC SENSOR (K)
SENSED SIGNAL

BLU

HVPS (DEVE)
PL5.3

J412
B7 WHT

B11 WHT

DC330 093-032
DEVE (K) AC PWB

DC330 093-030
DEVE (K) DC PWM

J514

J528

B18

MCU PWB
PL18.2b

P/J452
67

092-315
092-660
092-668

DEVE (K) POWER

ZONE
J6

ELECTRICAL COMPONENTS

NOTE:

DC140[092-206] displays AD value of


ATC Sensor (K).
AD Value is normally in the output
range below:
Normal range: 100 to 1000
Abnormal values: 0 to 99 and 1001
to 1023
Setting range: 0 to 1023

MAGNET ROLL (K)


4
B12 WHT

A12 ORN

DEVE AC CLOCK

INTLK ON +24VDC

ATC
PWB

INTLK ON
+24VDC-F5
(1.11 G1)

A11 VIO
DC COM
(1.11 G2)

DC COM

ATC
SENSOR (K)

6
HVPS (DEVE)
ZONE
F3
j0ki730922

9.23 TONER CARTRIDGE LIFE CONTROL (Y,M)


1

MCU PWB
PL18.2a/18.2b
J411

A2 BLU
A3 BLU
+2.5VDC
(1.5 F4)

A1 BLU

J120

+2.5VDC

+3.3VDC

J120

TONER CRUM (Y)


DATA

J411
BLU

A4

DC COM

093-314

MCU PWB
PL18.2a/18.2b

TONER CRUM COUPLER


ASSEMBLY (Y)
PL5.1
TONER CRUM (Y)
CLOCK

J
FAIL CODE

Y Disp Motor Fail

093-314

093-943

093-407

093-950

093-423

093-960

093-427

093-970

093-315
M Disp Motor Fail

093-407
Toner Y Pre Near Empty

093-408

Toner M Pre Near Empty

DC COM
(1.5 E5)

CRUM P1
PWB

P2

P3

P4

093-423
Toner Y Near Empty

TONER CARTRIDGE (Y)


PL5.1

093-424
TONER CRUM COUPLER
ASSEMBLY (M)
PL5.1

3
A10 BLU
A11 BLU
+2.5VDC
(1.5 F4)

DC COM
(1.5 E5)

A9

TONER CRUM (M)


CLOCK
+2.5VDC
DC COM

BLU

J121

+3.3VDC

J121

TONER CRUM (M)


DATA
BLU

A12

093-315

093-941

093-408

093-951

093-424

093-961

093-428

093-971

Toner M Near Empty

093-427
Toner Y CRUM Trouble Info

093-428
Toner M CRUM Trouble Info

093-941

ELECTRICAL COMPONENTS
CRUM P1
PWB

P2

P3

P4

TONER CRUM COUPLER


ASSEMBLY (M)

Toner M CRUM Communication Fail

093-943
Toner Y CRUM Communication Fail

TONER CARTRIDGE (M)


PL5.1

093-950
Toner Y CRUM Data Broken Fail

093-951
Toner M CRUM Data Broken Fail

093-960
Toner Y CRUM Data Mismatch Fail

TONER CRUM COUPLER


ASSEMBLY (Y)

093-961
Toner M CRUM Data Mismatch Fail

093-970
6

Toner Y CRUM Not In Position

093-971
Toner M CRUM Not In Position
j0ki730923

7-89

Chain9 Marking

7.3 BSD

7-90

7.3 BSD
Chain9 Marking
A

9.24 TONER CARTRIDGE LIFE CONTROL (C,K)


1

MCU PWB
PL18.2a/18.2b
J411

B2 BLU
B3 BLU
+2.5VDC
(1.5 F4)

MCU PWB
PL18.2a/18.2b

TONER CRUM COUPLER


ASSEMBLY (C)
PL5.1

B1 BLU

TONER CRUM (C)


CLOCK

J122

+2.5VDC

+3.3VDC

J122

TONER CRUM (C)


DATA

J411
BLU

B4

DC COM

CRUM P1
PWB

P2

P3

+2.5VDC
(1.5 F4)

B9

TONER CRUM (K)


CLOCK

J123

+2.5VDC

093-962

093-429

093-972

+3.3VDC

J123

TONER CRUM (K)


DATA
BLU

B12

093-400

093-916

093-406

093-924

093-426

093-925

093-912

093-926

DC COM

BLU

DC COM
(1.5 E5)

093-425

093-317

TONER CRUM COUPLER


ASSEMBLY (K)
PL5.1

B11 BLU

093-952

P4

TONER CARTRIDGE (C)


PL5.1

B10 BLU

093-942

093-409

DC COM
(1.5 E5)

093-316

ELECTRICAL COMPONENTS
CRUM P1
PWB

P2

P3

P4

TONER CRUM COUPLER


ASSEMBLY (K)

TONER CARTRIDGE (K)


PL5.1

FAIL CODE
093-316
5 C Disp Motor Fail
093-317
K Disp Motor Fail

093-400
Toner K Near Empty

093-406
Toner K Pre Near Empty

093-409
Toner C Pre Near Empty

093-425
Toner C Near Empty

093-426
Toner K CRUM Trouble Info

093-429
Toner C CRUM Trouble Info

093-912
K Toner Cartridge Empty

093-916
Toner K CRUM Not In Position

093-924
Toner K CRUM Communication Fail

093-925
Toner K CRUM Data Broken Fail

093-962
Toner C CRUM Data Mismatch Fail

093-972
Toner C CRUM Not In Position

093-926
Toner K CRUM Data Mismatch Fail

093-942

TONER CRUM COUPLER


ASSEMBLY (C)

Toner C CRUM Communication Fail

093-952
Toner C CRUM Data Broken Fail
j0ki730924

9.25 TONER DISPENSE CONTROL (Y,M)


1

TONER DISPENSE
MOTOR (M)
MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

P/J452
47

TONER
DISPENSE
MOTOR (Y)
CLOCK

A4

J529

DC330 093-001 To 093-005


TONER DISPENSE MOTOR (Y)
J220
ON +24VDC CLOCK

DC COM

TONER DISPENSE MOTOR (Y)


ON +24VDC CLOCK

A3

DC COM

TONER DISPENSE MOTOR (Y)


ON +24VDC CLOCK

A2

MOT

TONER DISPENSE MOTOR (Y)


ON +24VDC CLOCK

A1

DC COM

2
INTLK ON
+24VDC-F9

48

TONER
DISPENSE
MOTOR (M)
CLOCK

DC330 093-006 To 093-010


TONER DISPENSE MOTOR (M)
J221
ON +24VDC CLOCK

A8

TONER DISPENSE MOTOR (M)


ON +24VDC CLOCK

A7

NOTE:
1

TONER DISPENSE MOTOR (M)


ON +24VDC CLOCK

A6

2
MOT
3

DC COM

TONER DISPENSE MOTOR (M)


ON +24VDC CLOCK

A5

The operation speed varies depending on the diag code.


TONER DISPENSE
MOTOR (Y)

DC COM

DC COM

TONER DISPENSE
MOTOR (M)
PL5.1

DC COM

TONER DISPENSE
MOTOR (Y)

DC COM

TONER DISPENSE
MOTOR (Y)
PL5.1

1
INTLK ON
+24VDC-F9

G
ELECTRICAL COMPONENTS

Operation Speed

DC330[093-001]

79mm/sec

DC330[093-002]

121mm/sec

DC330[093-003]

175mm/sec

DC330[093-004]

200mm/sec

DC330[093-005]

225mm/sec

The operation speed varies depending on the diag code.


TONER DISPENSE
MOTOR (M)

operation Speed

DC330[093-006]

79mm/sec

DC330[093-007]

121mm/sec

DC330[093-008]

175mm/sec

DC330[093-009]

200mm/sec

DC330[093-010]

225mm/sec

6
3

Wire Color varies depending on the model.


2270/3370 BLU
4470/5570 WHT
j0ki730925

Chain9 Marking
7-91

7.3 BSD

7.3 BSD

7-92

Chain9 Marking
A

9.26 TONER DISPENSE CONTROL (C,K)


1

TONER DISPENSE
MOTOR (K)
MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

P/J452
49

TONER
DISPENSE
MOTOR (C)
CLOCK

A12

J529

DC COM

TONER DISPENSE MOTOR (C)


ON +24VDC CLOCK

DC COM

TONER DISPENSE MOTOR (C)


ON +24VDC CLOCK

A10

MOT
3

DC COM

TONER DISPENSE MOTOR (C)


ON +24VDC CLOCK

A9
DC COM

DC330 093-011 To 093-015


TONER DISPENSE MOTOR (C)
J222
ON +24VDC CLOCK

A11

TONER DISPENSE
MOTOR (C)
PL5.1

1
INTLK ON
+24VDC-F9

50

TONER
DISPENSE
MOTOR (K)
CLOCK

TONER DISPENSE
MOTOR (C)

INTLK ON
+24VDC-F9

G
ELECTRICAL COMPONENTS

B4 BLU

DC330 093-016 To 093-021


TONER DISPENSE MOTOR (K)
J223
ON +24VDC CLOCK

TONER DISPENSE
MOTOR (K)
PL5.1

NOTE: 1

TONER DISPENSE
MOTOR (C)

DC COM

B3 BLU

TONER DISPENSE MOTOR (K)


ON +24VDC CLOCK

DC COM

B2 BLU

TONER DISPENSE MOTOR (K)


ON +24VDC CLOCK

MOT
3

DC COM

B1 BLU

TONER DISPENSE MOTOR (K)


ON +24VDC CLOCK

The operation speed varies depending on the diag code.

79mm/sec

DC330[093-012]

121mm/sec

DC330[093-013]

175mm/sec

DC330[093-014]

200mm/sec

DC330[093-015]

225mm/sec

The operation speed varies depending on the diag code.


TONER DISPENSE
MOTOR (K)

DC COM

6
3

Operation Speed

DC330[093-011]

Operation Speed

DC330[093-016]

79mm/sec

DC330[093-017]

121mm/sec

DC330[093-018]

175mm/sec

DC330[093-019]

200mm/sec

DC330[093-020]

225mm/sec

DC330[093-021]

255mm/sec

Wire Color varies depending on the model.


2270/3370 BLU
4470/5570 WHT
j0ki730926

9.27 ADC AND ENVIRONMENT SENSING


1

J415

B9 BLU
DC COM

B10 BLU

DC330 092-001
ADC SENSOR
LED SPECULAR
P610
ON(L)+5VDC
DC330 092-002
ADC SENSOR
LED DIFFUSE
ON(L)+5VDC

A7 A9

J610

J153

YEL

NOHAD Temperature
Sensor Fail

092-649
ADC Shutter Open Fail

092-650

LED
SPEC
A6 A10 YEL

ADC Shutter Close Fail

092-651

LED
DIFF
+5VDC

A4 A12 YEL

ADC Sensor Fail

ADC
SENSOR

+5VDC
(1.5 E3)

NOHAD
THERMISTOR

AMP
B8 BLU

DC COM
(1.5 E5)

B7 BLU

DC COM

A8 A8

DC330 092-003
ADC SENSOR
SOLENOID
OPEN (L)+24VDC

MCU PWB
PL18.2a/18.2b

YEL

092-649
A9 A7

092-650

YEL

092-651

DC COM

B6 BLU
+24VDC-F3
(1.6 H2)

B5 BLU

+24VDC
DC330 092-004
ADC SENSOR
SOLENOID
CLOSED (L)+24VDC

A10 A6

A11 A5

092-670

YEL

YEL

J153

J610
YEL

A11 A5

P610

DC140 092-200
ADC SENSOR
SENSED SIGNAL

092-671
J415
BLU

092-672
B11

DC COM

092-673
092-675
092-676
092-677

ENVIRONMENT SENSOR

B4 BLU

+5VDC

A12 A4

J154
YEL

+5VDC
(1.5 E3)

B2 BLU

DC COM

A14 A2

YEL

ENVIRONMENT
TEMP.
HUMIDITY

J154
YEL

YEL

DC140 092-201
ENVIRONMENT
SENSOR
TEMP. SIGNAL

A1 A15

DC140 092-202
ENVIRONMENT
SENSOR
HUMIDITY SIGNAL

A3 A13

AVREF
+3.3VDC

092-678

092-661
Temperature Sensor Fail

092-662
Humidity Sensor Fail

092-670
ADC Patch Fail [Y]

092-671
ADC Patch Fail [M]

092-672
ADC Patch Fail [C]

092-673
ADC Patch Fail [K]

092-675
ADC Mini Setup Fail [Y]

092-676
ADC Mini Setup Fail [M]

BLU

B1

092-661

092-677
ADC Mini Setup Fail [C]

BLU

B3

092-662

092-678
ADC Mini Setup Fail [K]

DC COM
(1.5 E5)

J
FAIL CODE
042-604

ADC SENSOR

DC COM

B12 BLU

ENVIRONMENT
SENSOR

MOB ADC ASSEMBLY


PL18.5

MCU PWB
PL18.2a/18.2b

ELECTRICAL COMPONENTS

J414
B6 BLU

J130

P130

NOHAD THERMISTOR
PL4.4a/4.4b

P130

J130

DC140 042-200
NOHAD
THERMISTOR
TEMP. SIGNAL

AVREF
+3.3VDC

J414
BLU

B5

042-604

DC COM
(1.5 E5)
j0ki730927

Chain9 Marking
7-93

7.3 BSD

7.3 BSD

7-94

Chain9 Marking
A

9.28 IBT DRIVE CONTROL


1

MCU PWB
PL18.2a/18.2b
B15
DC COM
(1.5 E5)

J415

DC COM

BLU

+5VDC

B13 BLU

+5VDC
(1.5 E3)

P610

A1 A15

J610

H
MCU PWB
PL18.2a/18.2b

YEL

YEL

J182
2 YEL

J610

A14 A2

P610

DC330 042-201
IBT BELT HOME
POSITION SENSOR
SENSED (H)+5VDC

P/J452
26

DC330
J527
B2 BLU

J415
BLU

DC COM

B3 BLU

IBT DRIVE
MOTOR
ON(L)+5VDC

+3.3VDC

B4 BLU

IBT DRIVE
MOTOR CW/CCW

DC COM

B6 BLU

J249

IBT DRIVE
MOTOR GAIN

DC COM

MOT

J527
BLU

042-324

B1

The operation speed varies depending on the diag code.

IBT DRIVE MOTOR

IBT DRIVE
MOTOR BRAKE

DC COM

B5 BLU

IBT DRIVE
MOTOR FAIL

NOTE:

DC COM

B14

MD PWB
PL18.2a/18.2b

IBT DRIVE MOTOR


PL3.3a/3.3b
J249

IBT Motor Fail

094-005 To 094-011
IBT DRIVE
MOTOR CLOCK

042-324

+5VDC

1
MD PWB
PL18.2a/18.2b

J
FAIL CODE

MOB ADC ASSEMBLY


PL18.5
IBT BELT HOME
POSITION SENSOR
J182
1

A3 A13

Operation Speed

Clock reflects NVM Value.

DC330[094-005]

79mm/sec

NVM[741-001]

Targeted Model
2270/3370

DC330[094-006]

121mm/sec

NVM[741-002]

2270/3370/4470/5570

DC330[094-007]

175mm/sec

NVM[741-003]

2270/3370/4470/5570

DC330[094-008]

200mm/sec

NVM[741-004]

4470/5570

DC330[094-009]

225mm/sec

NVM[741-005]

4470/5570

DC330[094-010]

255mm/sec

NVM[741-006]

4470/5570

DC330[094-011]

79mm/sec (Reverse)

NVM[741-002]

2270/3370/4470/5570

ELECTRICAL COMPONENTS
B8 BLU

+5VDC

IBT DRIVE
MOTOR

+5VDC
(1.5 G3)

B7 BLU

DC COM

DC COM
(1.5 G5)

J526
5 ORN

INTLK ON +24VDC

J248

INTLK ON
+24VDC-F12
(1.11 G4)

6 VIO

DC COM

DC COM
(1.11 G6)

IBT BELT HOME


POSITION SENSOR
j0ki730928

9.29 1ST BTR CONTACT RETRACT CONTROL

094-320

MCU PWB
PL18.2a/18.2b

1ST BTR CONTACT


RETRACT SENSOR
PL3.2
J417
A5 BLU

J144

DC COM

DC COM
(1.5 E5)

+5VDC

A7 BLU

J
FAIL CODE

MCU PWB
PL18.2a/18.2b

3
2

J144

DC330 094-200
1ST BTR CONTACT
RETRACT SENSOR
BLOCKED (H)+5VDC

1st BTR Contact/Retract Fail

+5VDC

J417
BLU

A6

094-320

+5VDC
(1.5 E3)

DC330
DC330

A9 BLU

094-012 CONTACT
094-013 RETRACT

1ST BTR CONTACT


RETRACT CLUTCH
ON (L)+24VDC

J250

1ST BTR CONTACT


RETRACT CLUTCH
PL3.2
1

P250

FUSER DRIVE
MOTOR
(CH10.1)

DC COM

3
A8 BLU

+24VDC

ELECTRICAL COMPONENTS

1ST BTR CONTACT


RETRACT CLUTCH

+24VDC-F2
(1.6 H2)

NOTE:
4

The table shows the relation between diag code and operation.
1ST BTR CONTACT
RETRACT

Operation

DC330[094-012]

The Contact operation of 1st BTRTurns ON Fuser Motor at


a speed of 121mm/s to turn ON 1st BTR Contact Retract
Clutch.Detects the Contact position with 1st BTR Contact
Retract Sensor and then stops Fuser Motor.

DC330[094-013]

The Retract operation of 1st BTRTurns ON Fuser Motor at


a speed of 121mm/s to turn ON 1st BTR Contact Retract
Clutch.Detects the Retract position with 1st BTR Contact
Retract Sensor and then stops Fuser Motor.

1ST BTR CONTACT


RETRACT SENSOR

j0ki730929

Chain9 Marking
7-95

7.3 BSD

7.3 BSD

7-96

Chain9 Marking
A

9.30 IMAGE TRANSFER TO IBT (Y)


1

MCU PWB
PL18.2a/18.2b
1ST BTR (Y)
DC VO MONITOR

J414
BLU

HVPS (1ST/2ND/DTC)
PL6.2
J414
A8 BLU

A12

1ST BTR (Y) PWM

J461

J461

1ST BTR (Y)


DC VO MONITOR

2
A13 BLU

SIGNAL GND

1ST BTR (Y) POWER

ZONE
F3

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

ELECTRICAL COMPONENTS
ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

HVPS (1ST/2ND/DTC)

DC COM
(1.11 G2)

4
1ST BTR (Y)

j0ki730930

9.31 IMAGE TRANSFER TO IBT (M)


1

MCU PWB
PL18.2a/18.2b
1ST BTR (M)
DC VO MONITOR

J414
BLU

HVPS (1ST/2ND/DTC)
PL6.2
J414
A7 BLU

A11

1ST BTR (M) PWM

J461

J461

1ST BTR (M)


DC VO MONITOR

2
A13 BLU

SIGNAL GND

1ST BTR (M) POWER

ZONE
F3

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

ELECTRICAL COMPONENTS
ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

HVPS (1ST/2ND/DTC)

DC COM
(1.11 G2)

4
1ST BTR (M)

j0ki730931

Chain9 Marking
7-97

7.3 BSD

7.3 BSD

7-98

Chain9 Marking
A

9.32 IMAGE TRANSFER TO IBT (C)


1

MCU PWB
PL18.2a/18.2b
1ST BTR (C)
DC VO MONITOR

J414
BLU

HVPS (1ST/2ND/DTC)
PL6.2
J414
A6 BLU

A10

1ST BTR (C) PWM

J461

10

J461

1ST BTR (C)


DC VO MONITOR

2
A13 BLU

SIGNAL GND

1ST BTR (C) POWER

ZONE
F3

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

ELECTRICAL COMPONENTS
ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

HVPS (1ST/2ND/DTC)

DC COM
(1.11 G2)

4
1ST BTR (C)

j0ki730932

9.33 IMAGE TRANSFER TO IBT (K)


1

MCU PWB
PL18.2a/18.2b
1ST BTR (K)
DC VO MONITOR

J414
BLU

HVPS (1ST/2ND/DTC)
PL6.2
J414
A5 BLU

A9

1ST BTR (K) PWM

J461

11

J461

1ST BTR (K)


DC VO MONITOR

2
A13 BLU

SIGNAL GND

1ST BTR (K) POWER

ZONE
F3

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

ELECTRICAL COMPONENTS

ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

HVPS (1ST/2ND/DTC)

DC COM
(1.11 G2)

4
1ST BTR (K)

j0ki730933

Chain9 Marking
7-99

7.3 BSD

7.3 BSD

7-100

Chain9 Marking
A

J
FAIL CODE

9.34 2ND BTR CONTACT RETRACT CONTROL

094-323

MD PWB
PL18.2a/18.2b

2ND BTR CONTACT


RETRACT SENSOR
PL14.4
J523
A12 BLU

DC COM
(1.5 G5)

A14 BLU

DC COM

P612

+5VDC

A9 A4

J612

J181
BLU

A7 A6

3
J181
2 BLU

1
BLU

2nd BTR Contact/Retract


Fail

MD PWB
PL18.2a/18.2b

J612

A5 A8

P612

DC330 094-201
2ND BTR CONTACT
RETRACT SENSOR
BLOCKED (H)+5VDC

+5VDC

J523
BLU

A13

094-323

+5VDC
(1.5 G3)

ELECTRICAL COMPONENTS

094-003 CONTACT
DC330 094-004 RETRACT
DC330

A15 BLU

2ND BTR CONTACT


RETRACT MOTOR
ON (H)+5VDC

2ND BTR CONTACT


RETRACT MOTOR
PL14.4
A6 A7

J280
BLU

P280

+5VDC

A17 BLU

INTLK ON +24VDC

A4 A9

BLU

MOT

2ND BTR CONTACT


RETRACT SENSOR

INTLK ON
+24VDC-F10
(1.11 G4)

A16 BLU

DC COM

A5 A8

BLU

DC COM
(1.11 G6)

4
NOTE:
1

The table shows the relation between diag code and operation.
2ND BTR CONTACT
RETRACT

Operation

DC330[094-003]

The Contact operation of 2nd BTRTurns ON 2nd BTR


Contact Retract Motor at a speed of 121mm/s. Detects the
Contact position with 2nd BTR Contact Retract Sensor and
then stops 2nd BTR Contact Retract Motor.

DC330[094-004]

The Retract operation of 2nd BTRTurns ON 2nd BTR


Contact Retract Motor at a speed of 121mm/s. Detects the
Retract position with 2nd BTR Contact Retract Sensor and
then stops 2nd BTR Contact Retract Motor.

2ND BTR CONTACT


RETRACT MOTOR

j0ki730934

9.35 IMAGE TRANSFER TO PAPER


1

MCU PWB
PL18.2a/18.2b
2ND BTR
IO MONITOR

J414
BLU

J414
A2 BLU

A1

HVPS (1ST/2ND/DTC)
PL6.2

094-001 2ND BTR(-)


DC330 094-002 2ND BTR(+)
DC330

2ND BTR PWM

J461

14

15

J461

2ND BTR
IO MONITOR

2
A13 BLU

SIGNAL GND

2ND BTR POWER

ZONE
F3

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

ELECTRICAL COMPONENTS
ZONE
G2

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

DC COM
(1.11 G2)

HVPS (1ST/2ND/DTC)

BUCK UP ROLL

2ND BTR

j0ki730935

Chain9 Marking
7-101

7.3 BSD

7.3 BSD

7-102

Chain9 Marking
A

9.36 STRIPPING

077-110
MD PWB
PL18.2a/18.2b

1
MD PWB
PL18.2a/18.2b

POB SENSOR
PL14.4
J523
A9 BLU

DC COM
(1.5 G5)

A11 BLU

J
FAIL CODE

DC COM

P612

+5VDC

A12 A1
A10 A3

J612

077-102
DC330 094-202
DC330

J180

3
BLU
BLU

J180
2 BLU

J612

A2 A11

P612

POB SENSOR
PAPER SENSED (L)+5VDC

BLU

A10

077-903
POB Sensor Static Jam

+5VDC

J523

POB Senser On Jam

077-110
077-903

+5VDC
(1.5 G3)

ELECTRICAL COMPONENTS
MCU PWB
PL18.2a/18.2b

HVPS (1ST/2ND/DTC)
PL6.2
J414

A3 BLU

DTS PWM

J461

13

1
DTS POWER

N.C

HVPS (1ST/2ND/DTC)

3
A13 BLU

SIGNAL GND

DC COM
(1.5 E5)

A15 BLU

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

INTLK ON +24VDC

DC COM

DC COM
(1.11 G2)

POB SENSOR
NOTE:

This machine has no DTS output from HVPS.


The wires from HVPS to DTS are not installed on it either.

DTS

J0ki730936

9.37 DRUM CLEANING (Y,M)


1

1
MCU PWB
PL18.2a/18.2b

A5 BLU

G
1

ERASE LAMP (Y)


PL8.1
J210

DC COM

DC COM
(1.6 G5)

3
A7 BLU

091-039 (M)
091-042 (Y,M,C,K)
DC330 091-044
DC330
DC330

ERASE LAMP (M)


ON (H)+24VDC

Operation

DC330[091-038]

Makes Erase Lamp (Y) emit light.

DC330[091-039]

Makes Erase Lamp (M) emit light.

DC330[091-042]

Makes Erase Lamp (Y/M/C/K) emit light.


Multiple-Component Control
Drum Deve Mot. YMC P/S operates at speed set in NVM[Drum YMC Motor
Speed Fine Adj. 121/175 Speed 2] and Drum Deve Mot. K P/S at speed set
in NVM[Drum K Motor Speed Fine Adj. 121/175 Speed 2]. IBT Mot. P/S
operates at 121/175 (mm/s).

DC330[091-044]

BCR AC/DC Output: Vcln Output


Drum/Deve Mot. YMCK, IBT Mot., Erase Lamp YMCK, Agitator Mot., and
BCR AC YMCK are simultaneously output.An elapse of 50ms after the start,
BCR DC YMCK is output.An elapse of 540ms (121 speed)/400ms (175 speed)
after the start, Erase Lamp is stopped. 300ms (121 speed)/200ms (175
speed) after that, BCR AC/DC is stopped. NVM (nxero_DrumRefreshTime)[s]
after the start, all are stopped.

P210

The operation varies depending on the diag code.

+24VDC-F3

A6 BLU

ERASE LAMP

091-038 (Y)
091-042 (Y,M,C,K)
DC330 091-044
DC330
DC330

ERASE LAMP (Y)


ON (H)+24VDC

J411

F
NOTE:

ERASE LAMP (M)


PL8.1
J211

P211

+24VDC-F3

A8 BLU

DC COM

ELECTRICAL COMPONENTS

DC COM
(1.6 G5)

ERASE LAMP (M)

ERASE LAMP (Y)

6
ERASE
LAMP

DRUM
J0ki730937

Chain9 Marking
7-103

7.3 BSD

7.3 BSD

7-104

Chain9 Marking
A

9.38 DRUM CLEANING (C,K)


1

1
MCU PWB
PL18.2a/18.2b

B5 BLU

ERASE LAMP (C)


PL8.1
J212

DC COM

DC330[091-041]

Makes Erase Lamp (M) emit light.

DC330[091-042]

Makes Erase Lamp (Y/M/C/K) emit light.


Multiple-Component Control
Drum Deve Mot. YMC P/S operates at speed set in NVM[Drum YMC Motor
Speed Fine Adj. 121/175 Speed 2] and Drum Deve Mot. K P/S at speed set
in NVM[Drum K Motor Speed Fine Adj. 121/175 Speed 2]. IBT Mot. P/S
operates at 121/175 (mm/s).

DC330[091-044]

BCR AC/DC Output: Vcln Output


Drum/Deve Mot. YMCK, IBT Mot., Erase Lamp YMCK, Agitator Mot., and
BCR AC YMCK are simultaneously output.An elapse of 50ms after the start,
BCR DC YMCK is output.An elapse of 540ms (121 speed)/400ms (175 speed)
after the start, Erase Lamp is stopped. 300ms (121 speed)/200ms (175
speed) after that, BCR AC/DC is stopped. NVM (nxero_DrumRefreshTime)[s]
after the start, all are stopped.

DC COM
(1.6 G5)

3
B7 BLU

091-041 (K)
091-042 (Y,M,C,K)
DC330 091-044
DC330
DC330

ERASE LAMP (K)


ON (H)+24VDC

Operation
Makes Erase Lamp (Y) emit light.

P212

DC330[091-040]

+24VDC-F3

B6 BLU

The operation varies depending on the diag code.

ERASE LAMP

091-040 (C)
091-042 (Y,M,C,K)
DC330 091-044
DC330
DC330

ERASE LAMP (C)


ON (H)+24VDC

J411

F
NOTE:

ERASE LAMP (K)


PL8.1
J213

P213

+24VDC-F3

B8 BLU

DC COM

ELECTRICAL COMPONENTS

DC COM
(1.6 G5)

ERASE LAMP (C)

ERASE LAMP (K)


6
ERASE
LAMP

DRUM
j0ki730938

ELECTRICAL COMPONENTS

9.39 IBT CLEANING

HVPS (1ST/2ND/DTC)
1

MCU PWB
PL18.2a/18.2b

HVPS (1ST/2ND/DTC)
PL6.2
J414
A4 BLU

A13 BLU

CLEANING BIAS PWM

SIGNAL GND

J461

12

CLEANING
POWER

DC COM
(1.5 E5)

A15 BLU

INTLK ON +24VDC

IBT CLEANING
BLADE
1

INTLK ON
+24VDC-F5
(1.11 G1)

A14 BLU

DC COM

DC COM
(1.11 G2)

BUCK UP ROLL

4
2ND BTR

j0ki730939

Chain9 Marking
7-105

7.3 BSD

7.3 BSD

7-106

Chain9 Marking
A

J417
A14 BLU

DC COM
(1.5 E5)

A16 BLU

WASTE TONER BOTTLE


FULL SENSOR
PL8.2

MCU PWB
PL18.2a/18.2b

J110

DC COM

DC330 091-201
WASTE TONER BOTTLE
FULL SENSOR
BOTTLE EMPTY (L)+5VDC

3
BLU

+5VDC

J110
2 BLU

1
BLU

J417
BLU

091-911

A15

091-400
Waste Toner Bottle Near Full

091-910

+5VDC

091-400

+5VDC
(1.5 E3)

Waste Toner Bottle Not


In Position

091-911
Waste Toner Bottle Full

WASTE TONER BOTTLE


POSITION SENSOR
PL8.2

2
B5 BLU
DC COM
(1.5 E5)

B7 BLU
+5VDC
(1.5 E3)

J
FAIL CODE

9.40 WASTE TONER DISPOSAL


MCU PWB
PL18.2a/18.2b

B10
DC COM
(1.5 E5)

B9
+5VDC
(1.5 E3)

J111

DC COM

+5VDC
DC COM
(RESERVED)
+1.2VDC
(RESERVED)

AGITATOR
MOTOR
CLOCK

35

AGITATOR
MOTOR
DIR

N.C
AGITATOR
MOTOR
PL8.2

091-043
1 DC330 091-045 (CRU CHG)
DC330

B8

J529

AGITATOR MOTOR
ON +24VDC CLOCK

J215

BLU

+5VDC

BLU

N.C

AUGER LOCK
SENSOR SENSED SIGNAL
(RESERVED)

091-910

B6

+3.3VDC

B11

ELECTRICAL COMPONENTS
WASTE TONER BOTTLE
POSITION SENSOR

AGITATOR
MOTOR

DC COM

B7

ON +24VDC CLOCK
BLU

DC COM

MOT
B6

J111

N.C

+24VDC-F6

P/J452
46

MD PWB
PL18.2a/18.2b

DC330 091-200
WASTE TONER BOTTLE
POSITION SENSOR
BOTTLE SET (L)+5VDC

ON +24VDC CLOCK
BLU

DC COM

B5

ON +24VDC CLOCK
BLU

DC COM

NOTE: 1
6

DC330[091-045] is Multiple-Component Control.


This drives Drum Deve Mot. YMCK. The motor speed varies depending on the model.
(2270: 121 speed, 3370: 175 speed, 4470: 200 speed, 5570: 225 speed)
BCR AC/DC output is Vcln output.
This diag code outputs Drum/Deve Mot. YMCK, IBT Mot., Erase Lamp YMCK, Agitator Mot.,
and BCR AC YMCK simultaneously, and NVM (CRU CHG Time)[s] after that, stops outputting
them simultaneously.
50ms after the start of the output of Agitator Mot., the diag code outputs BCR DC YMCK and
stops the output 50ms before Agitator Mot. Stops.

WASTE TONER BOTTLE


FULL SENSOR
j0ki730940

9.41 IBT/PROCESS FAN CONTROL (2270/3370)


MCU PWB
PL18.2a

MCU PWB
PL18.2a
IBT FAN 1
PL4.2a

DC330 042-019
J416

3 BLU

IBT FAN
ON (H)+24VDC

J619

P619

J232
BLU

P232

INTLK ON
+24VDC-F4

DC330 042-205
P232

J232

2 BLU

P619

J619

IBT FAN 1
FAIL (H)+3.3VDC

042-334
(2270/3370) IBT Fan Fail

+3.3VDC

J416
BLU

J
FAIL CODE

042-336

Process2 Fan Fail

MOT
6 BLU

DC COM
(1.6 G5)

2
7 BLU

DC COM

DC330 042-019
IBT FAN
ON (H)+24VDC

BLU

042-334
IBT FAN 2
PL4.2a

J236
BLU

P236

P236

INTLK ON
+24VDC-F4

1
3

J236

2 BLU

DC330 042-205
IBT FAN 2
FAIL (H)+3.3VDC

+3.3VDC

BLU

MOT
10 BLU

DC COM
(1.6 G5)

3
11 BLU

DC COM

DC330 042-013
PROCESS 2 FAN
ON (H)+24VDC

BLU

4
PROCESS 2 FAN
PL4.2a

J238

+24VDC-F3

P238

P238

J238

DC330 042-207
PROCESS 2 FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

13

042-336

MOT
14 BLU

DC COM

ELECTRICAL COMPONENTS

DC COM
(1.6 G5)

IBT FAN 2

4
NOTE:

The 2270 model are equipped with IBT Fans, which do not operate.

IBT FAN 1

5
PROCESS 2 FAN

j0ki730941

Chain9 Marking
7-107

7.3 BSD

7.3 BSD

7-108

Chain9 Marking
A

9.42 DRIVE/HVPS/BOTTOM FAN CONTROL (2270/3370)


1

042-341
MCU PWB
PL18.2a

MCU PWB
PL18.2a
J417
A1 BLU

DC330 042-020
DRIVE FAN
ON (H)+24VDC

J231

J
FAIL CODE

P231

DRIVE FAN
PL18.2a

P231

J231

DC330 042-203
DRIVE FAN
FAIL (H)+3.3VDC

M HVPS Fan Fail

042-343

+3.3VDC

J417
BLU

042-605

A3

(3370/4470/5570)
Rear Bottom Fan Fail

042-605

+24VDC-F2

A2

PWM

(2270/3370) Drive Fan Fail

MOT

N.C.

DC COM

A4 BLU
DC COM
(1.6 G5)

A10 BLU

DC COM
DC330 042-012
HVPS FAN
ON (H)+24VDC

J235

P235

HVPS FAN
PL4.3a

P235

J235

DC330 042-206
HVPS FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

042-341

A12

+24VDC-F2

3
A11 BLU

PWM

MOT

DC COM

A13 BLU
DC COM
(1.6 G5)

B11 BLU

DC COM
DC330 042-015
BOTTOM FAN
ON (H)+24VDC

J234

P234

BOTTOM FAN
PL4.3a

1
P234

J234

DC330 042-204
BOTTOM FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

B13

042-343

+24VDC-F2

B12 BLU

PWM

MOT

ELECTRICAL COMPONENTS

DC COM

B14 BLU

DC COM

DRIVE FAN

DC COM
(1.6 G5)

NOTE:

The 2270 model is equipped with Bottom Fan, which does not operate.

HVPS FAN

BOTTOM FAN
j0ki730942

9.43 PROCESS FAN CONTROL (4470/5570)

042-335

MD PWB
PL18.2b

MCU PWB
PL18.2b

MD PWB
PL18.2b
J537

1 WHT

J
FAIL CODE

DC330 042-022
PROCESS 1 FAN
ON (H)+24VDC

PROCESS 1 FAN
PL4.2b
J228

P228

P228

J228

DC330 042-210
PROCESS 1 FAN
FAIL (H)+3.3VDC

(4470/5570)
Process 1 Fan Fail

+3.3VDC

J537
WHT

042-336
042-335

Process 2 Fan Fail

+24VDC-F7

P/J452
32

2 WHT

PWM

N.C.

MOT

DC COM

4 WHT

DC COM

DC COM
(1.6 F5)

J416
11 BLU

MCU PWB
PL18.2b
DC330 042-013
PROCESS 2 FAN
ON (H)+24VDC

PROCESS 2 FAN
PL4.2b
J238

P238

P238

J238

DC330 042-207
PROCESS 2 FAN
FAIL (H)+3.3VDC

+3.3VDC

J416
BLU

13

042-336

MOT

+24VDC-F3

14 BLU

DC COM

DC COM
(1.6 G5)

ELECTRICAL COMPONENTS
PROCESS 1 FAN

PROCESS 2 FAN

j0ki730943

Chain9 Marking
7-109

7.3 BSD

7.3 BSD

7-110

Chain9 Marking
A

9.44 C FAN CONTROL (4470/5570)


1

MCU PWB
PL18.2b
J416

3 BLU
INTLK ON
+24VDC-F4

6 BLU
DC COM
(1.6 G5)

2
7 BLU

MCU PWB
PL18.2b

IBT FAN
ON SIGNAL
(RESERVED)

J619

P619

N.C.

N.C.

P619

J619

IBT FAN
FAIL SIGNAL
(RESERVED)

042-340
(4470/5570)
Cartridge Fan Fail

+3.3VDC

J416
BLU

J
FAIL CODE

042-344

(4470/5570)
C Exhaust Fan Fail

DC COM
(RESERVED)

N.C.
C FAN
PL4.2b

DC330 042-021
C FAN
ON (H)+24VDC

BLU

BLU

DC330 042-209
C FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

042-340

INTLK ON
+24VDC-F4

8 BLU

PWM

MOT

BLU

DC COM

3
10 BLU

DC COM

BLU

DC COM
(1.6 G5)

MD PWB
PL18.2b

MD PWB
PL18.2b

DC330 042-024

J529

B13 BLU

C EXHAUST FAN
ON (H)+24VDC
J227

DC330

C EXHAUST FAN
PL4.3b
4

P227

P227

042-213

C EXHAUST FAN
FAIL (H)+3.3VDC

J227

+3.3VDC

J529
BLU

B15

042-344

+24VDC-F7

P/J452
33

B14

MOT

N.C.

ELECTRICAL COMPONENTS
C EXHAUST FAN

DC COM

B16 BLU

DC COM

DC COM
(1.6 F5)

C FAN
j0ki730944

9.45 SUCTION/M/BOTTOM FAN CONTROL (4470/5570)


1

042-341
MCU PWB
PL18.2b

MCU PWB
PL18.2b
J417
A1 BLU

DC330 042-020
SUCTION FAN
ON (H)+24VDC

J231

P231

SUCTION FAN
PL18.2b

P231

J231

DC330 042-211
SUCTION FAN
FAIL (H)+3.3VDC

M HVPS Fan Fail

042-342

+3.3VDC

J417
BLU

042-342

A3

PWM

(4470/5570)
Suction Fan Fail

042-343

+24VDC-F2

A2 BLU

J
FAIL CODE

(3370/4470/5570)
Rear Bottom Fan Fail

MOT

DC COM

A4 BLU
DC COM
(1.6 G5)

A10 BLU

DC COM
DC330 042-012
M FAN
ON (H)+24VDC

J235

P235

M FAN
PL4.3b

P235

J235

DC330 042-206
M FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

042-341

A12

+24VDC-F2

3
A11 BLU

PWM

MOT

DC COM

A13 BLU
DC COM
(1.6 G5)

B11 BLU

DC COM
DC330 042-015
BOTTOM FAN
ON (H)+24VDC

J234

P234

BOTTOM FAN
PL4.3b

P234

J234

DC330 042-204
BOTTOM FAN
FAIL (H)+3.3VDC

+3.3VDC

BLU

B13

042-343

+24VDC-F2

B12 BLU

PWM

MOT

ELECTRICAL COMPONENTS

DC COM

B14 BLU

DC COM

SUCTION FAN

DC COM
(1.6 G5)

M FAN

BOTTOM FAN
j0ki730945

Chain9 Marking
7-111

7.3 BSD

7.3 BSD

7-112

Chain9 Marking
A

9.46 LH FAN CONTROL (4470/5570)


1

MCU PWB
PL18.2b

MD PWB
PL18.2b
J523

B14 WHT
P/J452
89

OPTION

LH FAN PWB

LH FAN PWB

1
DC330 042-026
LH FAN
ON (L)+24VDC P635

LH FAN 1

+24VDC

J635

J450
GRY

DC COM

J453

LH FAN
ON (H)+24VDC

+5VDC

LH FAN FAIL

J453

+24VDC

B15 WHT

PWM

GRY

PWM

MOT

DC COM

DC COM

4
DC COM
(9.46 E6)

LH FAN 2
1

J454

J217

GRY

P217

+5VDC

P217

J217

J454
GRY

J450
2 GRY

+24VDC

DC COM

GRY

GRY

MOT

DC COM
(9.46 E6)

LH FAN 3
5

J218
GRY

P218

+5VDC

P218

J218
GRY

+24VDC

GRY

GRY

MOT

NOTE:

DC COM
(9.46 E6)

5
B13 WHT

+24VDC
5

GRY

INTLK ON
+24VDC-F10
(1.11 G4)

F1
2.5A

B17 WHT
DC COM
(1.11 G6)

DC COM

GRY

CH9.46
+24VDC +5VDC ALL
TO
+5VDC

+24VDC

CH9.46
ALL

LH Fan is a countermeasure
against paper blocking. In Japan,
when a complaint is made, this is
installed to cope with it.
When LH Fan is installed, change
value in NVM[741-140] from 0 to
1, and LH Fan will be recognized.

MD PWB
PL18.2b
DC330

CH9.46
DC COM ALL

J635
GRY

P635

042-216

LH FAN
FAIL (H)+3.3VDC

+3.3VDC

J523

B16
WHT

FAIL CODE
042-609

042-609
LH Fan Fail

j0ki730946

10.1 FUSER DRIVE CONTROL (1 OF 2)


1

MCU PWB
PL18.2a/
18.2b

FUSER ASSEMBLY
PL7.1
J431 DJ600

12 BLU

B7 B3

P600

J194
BLU

FUSER BELT SPEED


SENSOR

MCU PWB
PL18.2a/18.2b

DC COM
(1.5 E5)

14 BLU

B5 B5

P/J452
24

1
DC330
A2

J525

J194

P600

B4 B6

DJ600

010-368

J431

13
BLU

010-378

J243

J243

FUSER DRIVE
MOTOR FAIL

J525

Encoder Pulse Fail

010-378

Heat Belt Rotation Fail

The operation speed varies depending on the diag code.

Operation
Speed
DC330[010-001] 255mm/sec

FUSER DRIVE
MOTOR

Targeted Model
4470/5570
4470/5570

DC330[010-003] 200mm/sec

4470/5570

DC330[010-004] 175mm/sec

4470/5570

+3.3VDC

DC330[010-005] 121mm/sec

4470/5570

DC330[010-006] 175mm/sec

2270/3370/4470/5570

DC330[010-007] 121mm/sec

2270/3370/4470/5570

DC330[010-008] 79mm/sec

2270/3370/4470/5570

A1

010-330

010-368

MD PWB
PL18.2a/18.2b

FUSER DRIVE
MOTOR BRAKE

Fuser Motor Fail

Wire Color varies depending on the model.


2270/3370 BLU
4470/5570 WHT

MOT

DC COM

ELECTRICAL COMPONENTS

FUSER DRIVE
MOTOR GAIN

A6

FUSER EXIT 1 DRIVE


(CH10.7)

DC COM

+5VDC

A8

FUSER DRIVE
MOTOR

FUSER ASSEMBLY

+5VDC
(1.5 G3)

DC COM

A7
DC COM
(1.5 G5)

FUSER DRIVE
MOTOR CLOCK
FUSER DRIVE
MOTOR
ON(L)+5VDC

A4

010-001 To 010-008

010-330

DC330[010-002] 225mm/sec

DC COM

NOTE:

+5VDC

FUSER DRIVE MOTOR


PL3.1

DC COM

A3

DC330 010-203
FUSER BELT
SPEED SENSOR
SENSED(L)+5VDC

+5VDC
(1.5 E3)

MD PWB
PL18.2a/18.2b

BLU

H
FAIL CODE

2
J535
3 ORN

INTLK ON +24VDC

J242

INTLK ON
+24VDC-F11
(1.11 G4)

4 VIO

DC COM

DC COM
(1.11 G6)

1ST BTR CONTACT


RETRACT DRIVE
(CH9.29)
FUSER BELT SPEED SENSOR
j0ki731001

Chain10 Fusing and Copy Transportation


7-113

7.3 BSD

7.3 BSD

7-114

Chain10 Fusing and Copy Transportation


A

10.2 FUSER DRIVE CONTROL (2 OF 2)


1

MCU PWB
PL18.2a/18.2b

010-380

FUSER ASSEMBLY
PL7.1

J431 DJ600
BLU

A7 A5

P600

J193
BLU

P/R LATCH SENSOR

A8 A4

BLU

BLU

P/Roll Latch Motor Fail

MCU PWB
PL18.2a/18.2b

DC COM
(1.5 E5)

FAIL CODE

J193

P600

A6 A6

DC330 010-202
P/R LATCH SENSOR
DJ600 BLOCKED(H)+3.3VDC

+3.3VDC

J431
BLU

010-380

+5VDC
(1.5 E3)

MD PWB
PL18.2a/18.2b

DC330

P/R LATCH
MOTOR
PL7.1

010-009 To 010-011

+24VDC-F6

MOTOR
P/J452 CLOCK
45

J524
14 BLU

P/R LATCH MOTOR


ON +24VDC CLOCK A

J254

DC COM

15 BLU

P/R LATCH MOTOR


ON +24VDC CLOCK B

ELECTRICAL COMPONENTS

DC COM

16 BLU

P/R LATCH MOTOR


ON +24VDC CLOCK /A

MOT
2

DC COM

17 BLU

P/R LATCH MOTOR


ON +24VDC CLOCK /B

P/R LATCH SENSOR


P/R LATCH MOTOR

DC COM

NOTE:
5

The operation varies depending on the diag code.


P/R LATCH
MOTOR
Latch
Latch
Latch
DC330[010-010]
Latch
Latch
DC330[010-011]
Latch
DC330[010-009]

Operation
Motor automatically stops at the P/Roll
ON position.
Motor automatically stops at the P/Roll
OFF position.
Motor automatically stops at the P/Roll Halfposition.

FUSER ASSEMBLY

j0ki731002

10.3 FUSING HEAT CONTROL (1 OF 2)


1

1.10

J414
B9 BLU

INTLK SW
OPEN
(IH SAFETY)

B13 BLU
B14 BLU
B15 BLU

2
+3.3VDC
(1.5 E4)

B7 BLU
FUSER
RELAY
ON+24VDC
(10.4 J4)

B8 BLU

TXD

J530

IH SAFETY SIGNAL
ENCODER SIGNAL

J530

BLU

FREEZE

+3.3VDC
1

B11
BLU

FUSER RELAY
ON+24VDC

SAFETY GND

BLU

CN4

T60

J634

BLK

B9

J529
BLU

+24VDC-F7

B10

IH INTAKE FAN
PWM
BLU

010-370

010-362

041-316

010-363

041-317

P634

DJ600
BLK

P226

DC COM
(1.6 F5)

5
B1

J414

010-363

010-364

FUSER ASSEMBLY
PL7.1
COIL ASSY
P600

IGBT Temperature
Sensor Fail

010-367

CN3

T61

BLK

010-369

IH Driver
Communication Fail

MD PWB
PL18.2a/18.2b

IH INTAKE FAN
PL4.1

P226

J226

DC330 042-214
IH INTAKE FAN
FAIL (H)+3.3VDC

010-370
IH Driver Freeze Fail

+3.3VDC

J529
BLU

041-316
042-332

B11

B2

IH Driver Interface Fail

041-317
3

MCU IH Interface Fail

MOT

042-330
DC COM

BLU

IH Exhaust Fan Fail


1

MCU PWB
PL18.2a/18.2b

042-332
IH Intake Fan Fail

DC330 042-017
IH EXHAUST FAN
J225
ON (H)+24VDC

BLU

+24VDC-F3

010-362
IH Driver Surge Fail

DC COM

B12

010-361
IH Driver Input
Low Voltage Fail

IGBT Temperature
High Fail

POWER ON
ACN
(1.2 H3)

DC330 042-016
IH INTAKE FAN
J226
ON (H)+24VDC

010-361

IH Driver Input
High Voltage Fail

Input Low Current Fail


BLK

MD PWB
PL18.2a/18.2b

010-369

DC COM
(1.6 G5)

IGBT

DC COM

010-360

010-367

B12

RELAY

P/J452
34

B10

010-364

POWER ON
ACH
(1.2 H2)

J414

RXD

010-360

DC COM
(1.6 G5)

MCU PWB
PL18.2a/18.2b

J
FAIL CODE

MCU PWB
PL18.2a/18.2b

IH DRIVER PWB
PL18.3

MCU PWB
PL18.2a/18.2b

IH EXHAUST FAN
PWM
BLU

P225

IH EXHAUST FAN
PL4.3a/4.3b

P225

J225

DC330 042-215
IH EXHAUST FAN
FAIL (H)+3.3VDC

+3.3VDC

J414
BLU

B3

042-330

MOT

DC COM

B4

DC COM
BLU

DC COM
(1.6 G5)
j0ki731003

Chain10 Fusing and Copy Transportation


7-115

7.3 BSD

7.3 BSD

7-116

Chain10 Fusing and Copy Transportation


A

10.4 FUSING HEAT CONTROL (2 OF 2)


1

MCU PWB
PL18.2a/18.2b

MCU PWB
PL18.2a/18.2b

FUSER ASSEMBLY
PL7.1
CENTER
THERMISTOR
8

J431

DC COM

DJ600

A4 A8

BLU

P600

P195

BLU

J195

J195

P195

P600
BLU

A7 A5

DJ600

DC140 010-200
CENTER THERMISTOR
SENSED SIGNAL

010-371

AVREF
(+3.3VDC)

J431
BLU

010-372
010-375

DC COM
(1.5 E5)

010-379
REAR
THERMISTOR

2
10 BLU

DC COM

A2 A10

BLU

BLU

A9 A3

AVREF
(+3.3VDC)

DC140 010-201
REAR THERMISTOR
SENSED SIGNAL
BLU

010-373
010-374

DC COM
(1.5 E5)

010-376

+3.3VDC
BLU

A11 A1

J567
BLU

010-377

FUSER FUSE
1

J567
BLU

A3 A9

+3.3VDC
(1.5 E4)

BLU

A2 A10

FUSER
THERMOSTAT
11 BLU

FUSER RELAY
ON+24VDC

A1 A11

P197
BLU

J197

J198

P198
BLU

B9 B1

FUSER DETECT
FUSER FUSE
STATUS

BLU

BLU

DC330 010-201
FUSER THERMOSTAT STATUS/
FUSER RELAY ON+24VDC
BLU

010-381
2

010-382

18

+24VDC-F3

DC COM

FUSER
RELAY
ON+24VDC

NOTE:

DC140[010-200] displays AD value shown by Center Thermistor.


AD Value is normally in the output range below:
Normal range: 1018 (low temp) to 120 (high temp)

DC140[010-201] displays AD value shown by Rear Thermistor.


AD Value is normally in the output range below:
Normal range: 1018 (low temp) to 120 (high temp)

As to 2270/3370, Fuser Fuse is used in M/N

10.3

FAIL CODE
010-371
Heat Belt STS Center
Disconnection Fail

010-372
Heat Belt STS Center
Over Temperature Fail

010-373
Heat Belt STS Rear
Disconnection Fail

010-374
Heat Belt STS Rear
Over Temperature Fail

010-375
Heat Belt STS Center
Warm Up Time Fail

010-376
Heat Belt STS Rear
Warm Up Time Fail

010-377
Fuser On Time Fail

010-382
Fuser Thermostat Fail

010-379
Fuser Hot Not Ready
Return Time Fail

010-381
Fuser Assy Illegal Fail

j0ki731004

10.5 ELECTRICAL COMPONENTS (FUSING HEAT)


1

PRESSUR ROLL

2
FUSER THERMOSTAT

BELT ASSY
FUSER FUSE

REAR THERMISTOR

4
CENTER THERMISTOR

COIL ASSY

j0ki731005

Chain10 Fusing and Copy Transportation


7-117

7.3 BSD

7.3 BSD

7-118

Chain10 Fusing and Copy Transportation


A

10.6 FUSING
1

MCU PWB
PL18.2a/18.2b

010-398

MCU PWB
PL18.2a/18.2b

FUSER ASSEMBLY
PL7.1

Fuser Fan Fail

FUSER EXIT SENSOR

077-103
077-103

J431
16 BLU
DC COM
(1.5 E5)

DC COM

DJ600

B3 B7

DP600

J192
BLU

2
J192

15 BLU

J
FAIL CODE

+1.2VDC

B4 B6

BLU

1 BLU

DP600

B8 B2

DJ600

DC330 077-101
FUSER EXIT SENSOR
PAPER SENSED
(L)+3.3VDC

+3.3VDC

J431
BLU

077-104
077-106

17

077-901

Exit Sensor 1 Off Jam

077-104
Exit Sensor 1 Off Jam
(Too Short)

077-106

+5VDC
(1.5 E3)

Exit Sensor 1 On Jam


MD PWB
PL18.2a/18.2b
J524

10 BLU

DC330 042-011
FUSER FAN
ON (H)+24VDC J230

P230

P230

077-901

MD PWB
PL18.2a/18.2b

FUSER FAN
PL4.1

J230

DC330 042-202
FUSER FAN
FAIL (H)+3.3VDC

Exit Sensor 1 Static Jam

+3.3VDC

J524
BLU

12

010-398

+24VDC-F7

3
P/J452
31

11 BLU

FUSER FAN
PWM

MOT

DC COM

13 BLU

DC COM

DC COM
(1.6 F5)

4
ELECTRICAL COMPONENTS

FUSER FAN

FUSER EXIT
SENSOR
6

FUSER ASSEMBLY
j0ki731006

J
FAIL CODE

10.7 FUSED PAPER EXIT 1


MD PWB
PL18.2a/18.2b

B14

DC COM
(RESERVED)

J522

J640

P640

N.C

DC COM
(1.5 G5)

+1.2VDC
(RESERVED)

B13

N.C

N.C

P640

J640

EXIT 1 FULL STACK


SENSOR
PAPER FULL SIGNAL
(RESERVED)

Exit 1 OCT Home Fail

+3.3VDC

J522

B15

+5VDC
(1.5 G3)

047-211

MD PWB
PL18.2a/18.2b

EXIT 1 OCT HOME


POSITION SENSOR
PL17.1

2
J524
8 BLU

DC COM

DC COM
(1.5 G5)

J162

+1.2VDC

7 BLU

2
1

J162

DC330 077-109
EXIT 1 OCT HOME
POSITION SENSOR
BLOCKED (H)+3.3VDC

+3.3VDC

J524
BLU

047-211

+5VDC
(1.5 G3)

1 BLU
DC COM

2 BLU
DC COM

5 BLU
DC COM

6 BLU

DC330

EXIT 1 OCT MOTOR


PL17.2

077-040 To 077-043
EXIT 1 OCT
MOTOR
ON +24V CLOCK
EXIT 1 OCT
MOTOR
ON +24V CLOCK
EXIT 1 OCT
MOTOR
ON +24V CLOCK
EXIT 1 OCT
MOTOR
ON +24V CLOCK

J271

ELECTRICAL COMPONENTS
EXIT 1 OCT HOME
POSITION SENSOR

EXIT 1 OCT
MOTOR

LEF

MOT
1

DC COM

3 BLU
INTLK ON
+24VDC-F14
(1.11 G5)

NOTE:

+24VDC

+24VDC
BLU

The operation varies depending on the diag code.

EXIT 1 OCT MOTOR

Operation

DC330[077-040]

Rotates the Motor forward to move Exit Roll to the front. (1-2-phase excitation)

DC330[077-041]

Rotates the Motor reverse to move Exit Roll to the rear. (1-2-phase excitation)

DC330[077-042]

Rotates the Motor forward to move Exit Roll to the front. (2-phase excitation)

DC330[077-043]

Rotates the Motor reverse to move Exit Roll to the rear. (2-phase excitation)

Wire Color varies depending


on the model.
2270/3370 BLU
4470/5570 WHT

FUSER DRIVE
MOTOR
(CH10.1)

j0ki731007

Chain10 Fusing and Copy Transportation


7-119

7.3 BSD

7.3 BSD

7-120

Chain10 Fusing and Copy Transportation


A

10.8 FUSED PAPER EXIT 2 (1 OF 4)


1

077-308

MD PWB
PL18.2a/18.2b

FACE UP TRAY
DETECT SWITCH
PL17.4

A15

J522

DC COM

BLU

J
FAIL CODE

P631

A1 A15

J631

J169
BLU

J169
BLU

J631

A14 A2

DC330 077-201
FACE UP TRAY
DETECT SWITCH
P631 DETECT (L)+3.3VDC J522
BLU

MD PWB
PL18.2a/18.2b

L/H High Cover


Open

+3.3VDC

A14

DC COM
(1.5 G5)

L/H HIGH COVER


SWITCH
PL17.4
DC COM

B12
DC COM
(1.5 G5)

B2 B14

J168

J168

B13 B3

DC330 077-302
L/H HIGH COVER
SWITCH
CLOSED (L)+3.3VDC

+3.3VDC

B11

077-308

3
ELECTRICAL COMPONENTS

L/H HIGH COVER


SWITCH

NOTE:

Wire Color varies depending on the model.


2270/3370 BLU
4470/5570 WHT

4
FACE UP TRAY
DETECT SWITCH

REA
R

j0ki731008

10.9 FUSED PAPER EXIT 2 (2 OF 4)


MD PWB
PL18.2a/18.2b

B2

DC COM
(RESERVED)

J522

+1.2VDC
(RESERVED)

B1

DC COM

B5 B11

+1.2VDC

N.C

N.C

B3 B13

EXIT 2 FULL STACK


SENSOR
PAPER FULL SIGNAL
P631 (RESERVED)

+3.3VDC

J522

DC COM

DC COM
(1.5 G5)

+1.2VDC

A11 BLU
1

A1

BLU

DC COM

A2

EXIT 2 OCT MOTOR


ON +24V CLOCK
BLU

DC COM

A5

EXIT 2 OCT MOTOR


ON +24V CLOCK
BLU

DC COM

A6

DC330 077-045
To 077-048
EXIT 2 OCT MOTOR
ON +24V CLOCK

EXIT 2 OCT MOTOR


ON +24V CLOCK
BLU

A4 A12

A5 A11

A15 A1

A14 A2

A11 A5

J165
BLU

077-105
Exit Sensor 2 Off Jam

B3

077-109

J266
BLU

BLU

BLU

J164

B12 B4

077-902

DC330 077-100
EXIT 2 SENSOR
PAPER SENSED
(L)+3.3VDC

+3.3VDC

EXIT 2 OCT HOME


POSITION SENSOR
PL17.4
2
1

EXIT 2 OCT MOTOR


PL17.5
6

077-105

J165
BLU

A13 A3

DC330 077-110
EXIT 2 OCT HOME
POSITION SENSOR
BLOCKED (H)+3.3VDC

Exit Sensor 2 Static


Jam

077-109

B10

3
BLU

047-212

Exit Sensor 2 On Jam

FAIL CODE
Exit 2 OCT Home Fail

A12 BLU

+5VDC
(1.5 G3)

J164

B6 B10

+5VDC
(1.5 G3)

077-902

+3.3VDC

BLU

047-212

A13

ELECTRICAL COMPONENTS

EXIT 2 OCT HOME


POSITION SENSOR

EXIT 2 OCT
MOTOR

2
MOT

A10 A6

BLU

DC COM

A4
INTLK ON
+24VDC-F15
(1.11 G6)

NOTE:
6

J631

B8

N.C

B15 B1

DC COM
(1.5 G5)

B14 B2

J631

EXIT 2 SENSOR
PL17.4
B9

P631

+5VDC
(1.5 G3)

MD PWB
PL18.2a/18.2b

DC COM
(1.5 G5)

A3

+24VDC
BLU

+24VDC
BLU

A12 A4

A13 A3

BLU

BLU

EXIT 2 SENSOR

The operation varies depending on the diag code.

EXIT 2 OCT MOTOR


DC330[077-045]
DC330[077-046]

Operation
Rotates the Motor forward to move Exit Roll to the front. (1-2-phase
excitation)
Rotates the Motor reverse to move Exit Roll to the rear. (1-2-phase
excitation)

EXIT 2 OCT MOTOR


DC330[077-047]
DC330[077-048]

Rotates the Motor forward to move Exit Roll to the front. (2-phase
excitation)
Rotates the Motor forward to move Exit Roll to the front. (2-phase
excitation)

Wire Color varies depending on


the model.
2270/3370 BLU
4470/5570 WHT
j0ki731009

Chain10 Fusing and Copy Transportation


7-121

7.3 BSD

7.3 BSD

7-122

Chain10 Fusing and Copy Transportation


A

10.10 FUSED PAPER EXIT 2 (3 OF 4)


2270/3370

1
MCU PWB
PL18.2a

MD PWB
PL18.2a
EXIT 2 DRIVE
MOTOR CLOCK

P/J452
42

B7

B6

P631

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK

B9 B7

J631

J265
BLU

B10 B6

BLU

BLU

2
MOT

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK

B11 B5

BLU

DC COM

B4

EXIT 2 DRIVE
MOTOR
PL17.4

077-060
077-063

BLU

DC COM

B5

DC330
To

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK

J522

DC COM

EXIT 2 DRIVE
MOTOR CRNT

41

INTLK ON
+24VDC-F8

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK

BLU

B12 B4

BLU

BLU

DC COM

3
4470/5570
MCU PWB
PL18.2b

MD PWB
PL18.2b
P/J452
42

4
41

INTLK ON
+24VDC-F8

EXIT 2 DRIVE
MOTOR CLOCK

B7

J522

B5

B4

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK
EXIT 2 DRIVE MOTOR
ON +24VDC CLOCK
WHT

DC COM

B6

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK

WHT

DC COM

EXIT 2 DRIVE MOTOR


ON +24VDC CLOCK
WHT

EXIT 2 DRIVE
MOTOR
PL17.4

077-060
077-063

WHT

DC COM

EXIT 2 DRIVE
MOTOR CRNT

DC330
To

P631

B7 B9

B11 B5

J631

J265
WHT

WHT

3
MOT

B12 B4

B8 B8

4
WHT

WHT

DC COM

NOTE:

The operation varies depending on the diag code.

EXIT 2 DRIVE MOTOR

Operation

DC330[077-060]

Rotates the Motor forward. (in the Output direction. 1-2-phase excitation)

DC330[077-061]

Rotates the Motor reverse. (in the Pull-in direction. 1-2-phase excitation)

DC330[077-062]

Rotates the Motor forward. (in the Output direction. 2-phase excitation)

DC330[077-063]

Rotates the Motor reverse. (in the Pull-in direction. 2-phase excitation)
j0ki731010

10.11 FUSED PAPER EXIT 2 (4 OF 4)


1

MCU PWB
PL18.2a/18.2b

MD PWB
PL18.2a/18.2b

TD
1

P/J452
98

A8

J522

DC330 077-003
EXIT 2
GATE SOLENOID
ON (L)+24VDC

BLU

EXIT 2 GATE
SOLENOID
PL17.5
P631

A8 A8

J631

P262

BLU

J262

DC COM

A7

INTLK ON +24VDC
BLU

A9 A7

BLU

INTLK ON
+24VDC-F15
(1.11 G6)
TD
2

99

A10

DC330 077-004
FACE UP
GATE SOLENOID
ON (L)+24VDC

BLU

FACE UP GATE
SOLENOID
PL17.5
A6 A10

P263
BLU

J263

DC COM

A9

INTLK ON +24VDC
BLU

A7 A9

BLU

INTLK ON
+24VDC-F14
(1.11 G5)

TD
1

Test Point
MD PWBJ522-A8 (+) to GND (-)
Approx. +12VDC with DC330[077-003] ON

TD
2

Test Point
MD PWBJ522-A10 (+) to GND (-)
Approx. +12VDC with DC330[077-004] ON

ELECTRICAL COMPONENTS
EXIT 2
DRIVE MOTOR
(CH10.10)

EXIT 2
GATE
SOLENOID

FACE UP
GATE
SOLENOID

j0ki731011

Chain10 Fusing and Copy Transportation


7-123

7.3 BSD

7.3 BSD

7-124

Chain10 Fusing and Copy Transportation


A

10.12 DUPLEX TRANSPORTATION (1 OF 2)


1

MD PWB
PL18.2a/18.2b
B11

DC HEATER
J523 ON +24VDC P612
1

INTLK ON
+24VDC-F10

DC COM

B12

DC COM
(1.11 G6)

DC COM

B5

DC HEATER
PL14.3
J612
B2 B11 GRY

B1 B12 VIO

P170

J624

B8 B5

DC COM
(1.5 G5)

J170

P624

J175
BLU

2
J175

+1.2VDC

B4

B9 B4

+5VDC
(1.5 G3)

3
1

BLU

1 BLU

P624

J624 J612

B6 B7

DC COM

B3

B10 B3

DC COM
(1.5 G5)

J176

NOTE:

ELECTRICAL COMPONENTS
DUPLEX
COVER
SWITCH

J176

Wire Color varies depending on the model.


2270/3370 BLU
4470/5570 WHT

DC330 077-108
DUPLEX WAIT SENSOR
PAPER SENSED
P612 (L)+3.3VDC
J523

+3.3VDC

077-131

B6

DUPLEX COVER SWITCH


PL14.5

MD PWB
PL18.2a/18.2b

DUPLEX WAIT SENSOR


PL14.5

B2 B11

DC330 077-305
DUPLEX COVER
SWITCH
CLOSED (L)+3.3VDC

077-907

+3.3VDC

B2

077-307

FAIL CODE
077-131

DUPLEX WAIT
SENSOR

Duplex Wait Sensor On Jam

REAR

077-307
Duplex Cover Open

077-907
Duplex Wait Sensor Static Jam

DUPLEX
MOTOR
(CH10.13)

6
DC HEATER

j0ki731012

10.13 DUPLEX TRANSPORTATION (2 OF 2)


2270/3370

1
MCU PWB
PL18.2a

MD PWB
PL18.2a
P/J452
44

43

INTLK ON
+24VDC-F8

DUPLEX
MOTOR CLOCK
DUPLEX
MOTOR CRNT

B10

DUPLEX MOTOR
ON +24VDC CLOCK

B3 B10

B4 B9

BLU

J612

J275

BLU

BLU

MOT

DUPLEX MOTOR
ON +24VDC CLOCK

B5 B8

BLU

DC COM

B7

P612

BLU

DC COM

B8

DUPLEX MOTOR
PL14.5

077-071
077-073

DUPLEX MOTOR
ON +24VDC CLOCK

J523

DC COM

B9

DC330
DC330

DUPLEX MOTOR
ON +24VDC CLOCK

B6 B7

BLU

BLU

BLU

DC COM

3
4470/5570
MCU PWB
PL18.2b

MD PWB
PL18.2b
P/J452
44

4
43

INTLK ON
+24VDC-F8

DUPLEX
MOTOR CLOCK
DUPLEX
MOTOR CRNT

B10

J523

B7

DUPLEX MOTOR
ON +24VDC CLOCK
DUPLEX MOTOR
ON +24VDC CLOCK
WHT

DC COM

B9

DUPLEX MOTOR
ON +24VDC CLOCK

WHT

DC COM

DUPLEX MOTOR
ON +24VDC CLOCK
WHT

DUPLEX MOTOR
PL14.5

077-071
077-073

WHT

DC COM

B8

DC330
DC330

P612

B3 B10

B5 B8

J612
WHT

WHT

J275

3
MOT

B6 B7

B4 B9

WHT

WHT

DC COM

NOTE:

The operation varies depending on the diag code.


DUPLEX MOTOR

Operation

DC330[077-071]

Rotates the Motor reverse. (in the Pull-in Duplex direction. 1-2-phase excitation)

DC330[077-073]

Rotates the Motor reverse. (in the Pull-in Duplex direction. 2-phase excitation)

j0ki731013

Chain10 Fusing and Copy Transportation


7-125

7.3 BSD

7.3 BSD

7-126

Chain25 ESS
A

25.1 ESS
1

ESS PWB
PL35.2
POWER

J300

P300

J351

EPSV

SEE CH3

SEE CH3

P334

NVM PWB
PL35.2

J340

IMAGE
COMP PWB
(SELENE)
PL35.3

DIMM (1GB)
PL35.3
DIMM (512MB)
PL35.2
3V

J3480

P348

J3030

P303

DOWNLOAD
(USB 1.1 DEVICE)

J342

HOST PC
(USB 2.0 DEVICE)

J344

PCI OPTION
POWER

BP PWB
PL18.2a/18.2b

P/J335

5,6
HDD
PL35.2

P348

IMAGE EXT
PWB
(TORINO)
PL35.3

P/J303

FONT ROM
(HEISEI 2)
PL35.3

J3481

P348

J3031

P303

2270/3370
ONLY
GAP PWB
PL35.2

VIDEO
DATA

IMAGE EXT
PWB
(TORINO)
PL35.3

P/J303

P348

P348

J3031

P303

P303

OPTION

FAX Mini

GAPWM PWB
PL35.3

RX

P/J309

ESS FAN POWER

14-18

1,4,7,
1,4,7,
8-13,
8-13,
19-24
19-24

ESS FAN FAIL

J313
BLU

J233

P233

FAX DATA
(USB)

34.1

ESS FAN
PL18.2a/18.2b

NOTE:

STBY
+5VDC

125

STBY
+5VDC

3
DC COM
(1.4 E4)

34.2

FAX DATA
(USB)

J1312

P/J335
124

F3201
4A

FAX DATA
(USB)

P/J321

BP PWB
PL18.2a/18.2b

IMAGE
COMP PWB
(SELENE)
PL35.3

J3481

TX

+12VDC

FLAT
CABLE

GIGABIT
PWB
P348

FONT ROM
(MORISAWA 2)
PL35.3

25-30

GIGABIT
RISER PWB
J3480

FAX G4
2,3

P/J348

P/J321

P310

GIGABIT ETHERNET BOARD


PL35.3

OPTION
332

SEE CH6

PARALLEL
PORT PWB
(REMORA
PWB)
PL35.3

P/J348

332

RISER PWB
PL35.3

331

SEE CH3
ETHERNET
(10BASE-T)
(100BASE-TX)

DIMM (1GB)
PL35.2

OPTION
331

OPTION

330

SEE CH1

DC COM
(1.4 H4)

BLU

BLU

MOT

When the M/C goes into Sleep (CPU OFF/CPU


Sleep) Mode, +5VDC to be supplied to HDD is
stopped. As to this machine, +12VDC is not
supplied.
ESS Fan operates only at start up, during a job
or for 15 sec after the end of UI operation and
stops otherwise.
For the details of ESS Fail Code, see Chap. 2
Controller FIP.
j0ki732501

34.1 FAX G4
FAX PWB
PL10.11

OPTION
RISER PWB
PL10.11

25.1

FAX DATA
(USB)

SEE CH1

CNJ353

CNP353

CNJ352

CNP352

CNP355

CNJ355

G3 PWB
PL10.11
CNJ363

CNP363

G4 PWB
PL10.11

POWER
CNJ364

SPEAKER
PL10.11

CNP364

2
CNP356
RED
BLK

HAND SET
PWB
PL10.11
CNJ365
JP610

KIT

JP612

EXTENSION
PWB
PL10.11

CNP362

CNP361

CNJ366

CNP367

1
CNJ359

LINE

CNJ360

TEL

CNJ361

NOTE:
1

When installing the Extension/Outside Telephone Line Kit, switch Jumper JP610/JP612 to Extension.

For the details of Fax Fail Codes, see Chap. 2 Controller FIP.
j0ki733401

Chain34 FAX
7-127

7.3 BSD

7.3 BSD

7-128

Chain34 FAX
A

34.2 FAX mini


1
FAX DATA
(USB)

RISER PWB
PL10.10
J355
DATA/SIGNAL

J353

AG3 PWB
PL10.10
SLOT 2

P355

P363

LINE2
2

SPEAKER
PL10.10
SPKR-

J356

SPKR+

BLK
RED

AMP

+5VDC
STBY

Volume
Control

J352

GRY

DC COM
(5VRTN)

VIO

N.C

+5VDC
STBY

+3.3VDC

GND

P352

AG3 PWB
PL10.10

F604
1A

+5VDC
STBY

NCU

SLOT 3

+3.3VDC

P364

LINE3

J364

AGND

Power for
Fax mini
See CH1

On

DC COM
(STBY
5VRTN)

+24VDC
ORN

DC COM
(24VRTN)

VIO

On

+5VDC
STBY

GRY
N.C

+3.3VDC

REG.
+24VDC
SQ

N.C

+5VDC
STBY

FG1

GND

GND

5
F602
1A

3 FG3

6
24V RTN

STBY
+5VDC

FG2

+5VDC
STBY

4
GND

On/Off

3
GND

VIO

FG1

3 FG3

+5VDC
SQ

REG.
N.C

+3.3VDC

REG.

GND

AGND

+5VDC

FG2

+5VDC
STBY
+5VDC SQ

On/Off

NCU

J363

OPTION
FAX mini PWB
PL10.10

25.1

NCU

+5VDC
STBY

MJ1

LINE

7
8

OPTION

F601
3.15A

HANDSET
MJ2

FG3

TEL

FG1
FG4

6
NOTE:
1

For the details of Fax Fail Codes, see Chap. 2 Controller FIP.

Surge Absorber

This GND is on a rear corner of PWB.


j0ki733402

Chapter 8 Accessories

8 Accessories
8.1 Accesories Table......................................................................................................
8.2 Accessories (Direct Connection) (FX Only)..............................................................
8.3 Installation of COPYLYZER 610N/650N (Direct Connection) (FX Only)..................
8.4 Installation of DocuLyzer/DocuLyzer NW (Direct Connection) (FX Only) ................
8.5 Installation of Coin Kit 5/Coin Kit 6N (Direct Connection)
(FX Only) .........................................................................................................................
8.6 Connecting IC Card Reader (IBG Only) ...................................................................
8.7 Installation of IC Card Gate Pro 1.0 (Direct Connection) .........................................
8.8 Installation of EPnet-BOX type W1 (Direct Connection)
(FX Only) .........................................................................................................................
8.9 Installation of EPnet-BOX type L (LAN) (Direct Connection) (FX Only) ...................
8.10 Installation of EPnet-BOX type L (Modem) (Direct Connection) (FX Only) ............
8.11 Installation of Dispenser 2 (Direct Connection) (FX Only)......................................
8.12 Installation of Coin Kit 8 (Direct Connection) (FX Only) .........................................
8.13 Installation of Attention Light II ...............................................................................

3
4
4
5
5
6
8
9
9
10
10
11
11

8.14 Installation of Accessories via Adaptor-BOX (type D/S)(FX Only)


8.14.1 Accessories Connection Diagram (via Adaptor-BOX)
(FX Only) .........................................................................................................................
8.14.2 Accessories (via Adaptor-BOX) (FX Only) ..........................................................
8.14.3 Accessories Installation Position & Required Products (via Adaptor-BOX) (FX Only)
8.14.4 Installation of Adaptor-BOX (type D/S) (FX Only) ...............................................
8.14.5 Installation of DocuLyzer/ DocuLyzer NW (via Adaptor-BOX) (FX Only) ............
8.14.6 Installation of Dispenser 2 (via Adaptor-BOX) (FX Only) ....................................
8.14.7 Installation of COPYLYZER 610N/650N (via Adaptor-BOX) (FX Only) ..............
8.14.8 Installation of Coin Kit 5 (via Adaptor-BOX) (FX Only)........................................
8.14.9 Installation of IC Card Gate 1.0 (via Adaptor-BOX) (FX Only) ............................
8.14.10 Installation of IC Card Gate Pro 1.0 (via Adaptor-BOX) (FX Only)....................
8.14.11 Installation of EPnet-BOX type W1 (via Adaptor-BOX)
(FX Only) .........................................................................................................................
8.14.12 Installation of EPnet-BOX type L (LAN) (via Adaptor-BOX) (FX Only)..............
8.14.13 Installation of EPnet-BOX type L (Modem) (via Adaptor-BOX) (FX Only).........
8.14.14 Installation of Foot Switch (via Adaptor-BOX) (FX Only)...................................
8.14.15 Installation of Key Switch (via Adaptor-BOX) (FX Only)....................................
8.14.16 Installation of Coin Kit 8 (FX Only) ....................................................................
8.15 Setting the Fax Send Billing at Coin Kit 8 (FX Only) ..............................................
8.16 Installation of Internal Smart Card Reader .............................................................
8.17 Installation of External Smart Card Reader............................................................

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
25
25
31

2010/08
8-1

Accessories

Accessories

2010/08
8-2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.1 Accesories Table

Install either one of Accessory Installation Kits A or B according to the purpose.

This include Wing Table (EC100984) supporting items.

Item Codes
Table 1

Product Name

Item Codes

Accessory Installation Kit A (Large)

E9100097

Accessory Installation Kit B (Small)

YR85

WARNING
The "Online" lamp turns OFF. Press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF. Turn OFF the
main power switch and unplug the power plug.
1.
2.

Figure 1 Installation of table (large) (j0na80059)

Ensure that the power switches and the breaker are turned OFF.
Check the Bundled Items

Installation Kit B

The following items are bundled with the Accessories Installation Kit A (or Kit B).

Install the table (small). (Figure 2)

Table 2 [Kit A: E9100097]


Number Name

Qty

Table (Large)

Screw

(1)

Attach the table (small).

(2)

Secure with screws (x2).

Table 3 [Kit B: YR85]


Number Name

Qty

Table (Small)

Screw

3.

Installation Kit A/B


Installation Kit A
Install the table (large). (Figure 1)
(1)

Install the screws (x3) to act as studs.

(2)

Attach the table (large).

(3)

Tighten the screws (x3).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 2 Installation of table (small) (j0na80060)

2010/08
8-3

8.1 Accesories Table

Accessories

Accessories
8.2 Accessories (Direct Connection) (FX Only)

8.2 Accessories (Direct Connection) (FX Only)


This Kit is not available for IBG region.

2010/08
8-4

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.3 Installation of COPYLYZER 610N/650N (Direct Connection)


(FX Only)
This Kit is not available for IBG region.

8.4 Installation of DocuLyzer/DocuLyzer NW (Direct Connection)


(FX Only)

8.5 Installation of Coin Kit 5/Coin Kit 6N (Direct Connection)


(FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-5

8.4 Installation of DocuLyzer/DocuLyzer NW (Direct Connection) (FX

Accessories

Accessories

2010/08
8-6

8.6 Connecting IC Card Reader (IBG Only)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.6 Connecting IC Card Reader (IBG Only)


Table 1
No.

Name

Product Code

IC Card Reader/MC connection cable for standard serial 10-Pin

T9100064

IC Card Reader/MC connection cable (for D-sub 14-pin/95cm)

E9100054

IC Card Reader/MC connection cable (for D-sub 14-pin/150cm)

E9100063

8.6.1 Connecting the Card Reader


[Figure 5] Connect the Card Reader for the IC Card Reader to the USB in the mainframe.
(It is not connected at factory shipment.)
1.

Remove the Rear Cover of the IC Card Reader.

2.

Connect the Card Reader to the IC Card Reader Connection Port (J5).
Figure 2 j0ig20121

8.6.2 Installation to the MC


Connect the IC Card Reader to the MC and install it at a proper location in the MC with the fastener
provided.
NOTE: The position to which the IC Card Reader is installed differs depending on the MC. For the
necessary cable, refer to the Service Manual for each model or "Chapter 7: Connection Procedures for
Each Model".
1.

Turn Off the MC and unplug from the power source.


NOTE: Because the IC Card Reader is powered from the MC, always unplug the MC from the
power source before installing/removing the connection cable.

2.

[Figure 3] Connect the connection cable P1 to the J1 of the IC Card Reader.

Figure 1 j0ig20120
NOTE: [Figure 6] The operation power On/Off switch cannot be changed.
Change: The operation power On/Off switch is set to EPA at factory shipment.

Figure 3 j0ig20124

The following shows an example of actual EP MC connection procedures.


[Example of Connection Procedures]
<When EP MC Configuration is DCC450/360/250(Kutani-AP)>
1.

Preparation
(1)

(2)

Prepare the following products in advance.

Connection cable (standard serial): T9100064

For IC Card CE: 499T06622

Install the Installation Kit A (table to place the IC Card Reader).

2.

3.

Accessory Installation Kit A: E9100097, Table Adaptor: EC100376

Check the packaged accessories.


(1)

IC Card Reader

(2)

Fixing fasteners (6 sets)

Turn Off the power and unplug the machine.

WARNING

Figure 5 j0ig20123

The "Online" lamp turns OFF. Press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF. Turn OFF the
main power switch and unplug the power plug.
(1)

(4)

[Figure 6] Connect the D Sub14 Pin Cable P905 to J351 on the MC.

[Figure 4] Install the fixing fasteners (x4) to the bottom of the IC Card Reader.

Figure 6 j0ki80008
(5)

Figure 4 j0ig20122
(2)

Fix the IC Card Reader in 1) on the table (E9100097).

(3)

[Figure 5] Fix the IC Card Reader with the other 2 fixing fasteners.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-7

[Figure 7] Connect the D Sub14 Pin Cable P1 to J1 on the IC Card Reader.

8.6 Connecting IC Card Reader (IBG Only)

Accessories

Accessories
8.7 Installation of IC Card Gate Pro 1.0 (Direct Connection)

2010/08
8-8

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.7 Installation of IC Card Gate Pro 1.0 (Direct Connection)


This section describes the overview of the installation procedures (for hardware).

Figure 7 j0ig20124
(6)

Turn On the power of the multi-function printer and enter UI Diag to set the following NVM:

(7)

Check operation of the IC Card Reader.

Change the value of NVM 850-007 to "10" (Addition IC Card Reader).

i.

Move the IC Card closer to the IC Card Reader.

ii.

Check that the LCD displays "Ready".

iii.

Check that output is possible when the IC Card is removed.


NOTE: When "Do not cancel when a Card is in contact with IC Card Reader" is set for the
authentication cancellation method, keep the IC Card contacted.

iv.

Enter MOD 340V on the Service Log.

8.8 Installation of EPnet-BOX type W1 (Direct Connection)


(FX Only)

8.9 Installation of EPnet-BOX type L (LAN) (Direct Connection)


(FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-9

8.8 Installation of EPnet-BOX type W1 (Direct Connection) (FX Only)

Accessories

Accessories
8.10 Installation of EPnet-BOX type L (Modem) (Direct Connection) (FX

8.10 Installation of EPnet-BOX type L (Modem) (Direct


Connection) (FX Only)
This Kit is not available for IBG region.

2010/08
8-10

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.11 Installation of Dispenser 2 (Direct Connection) (FX Only)


This Kit is not available for IBG region.

8.12 Installation of Coin Kit 8 (Direct Connection) (FX Only)

8.13 Installation of Attention Light II

This Kit is not available for IBG region.

About the Attention Light


It informs the operators who are away from the machines, the machine status (paper jams etc) by
the blinking/lighting up.

Product Code
Table 1

Product Name

Product Code

Attention Light II

EC100639
CAUTION

Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.

WARNING
The sequence to turn OFF the power is different depending on the devices. Check carefully for
the applicable models described in the procedures before proceeding with the appropriate
procedures.
[2 Plug Outlet Type] Turn OFF the power of the IIT Breaker followed by the IOT and AC Unit.
[1 Plug Outlet Type] Turn OFF the power of the IOT followed by the AC Unit.
The "Online" lamp turns OFF. Press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
1.
2.

Ensure that the power switches and the breaker are turned OFF.
Check the Bundled Items
The Attention Light II is bundled with the following items: (Figure 1)
Table 2 [Attention Light II Bundled Items]

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Number Name

Qty

Attention Light

Relay Box

Clamp

Plate

Fastener (47x21)

Fastener (30x25.4)

Label

Cable

Installation Manual

2010/08
8-11

8.12 Installation of Coin Kit 8 (Direct Connection) (FX Only)

Accessories

Accessories
8.13 Installation of Attention Light II

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-12

Version 1.2

Figure 1 j0tt90044
3.

Remove the cover of the Relay Kit. (Figure 2)


(1)

Remove the screws (x4).

(2)

Remove the cover.


Figure 3 j0st82047
5.

Reinstall the cover removed in Step 3.

6.

Attach the fasteners (30x25.4) (x4) to the Relay Kit. (Figure 4)


(1)

Attach the fasteners (x4).

Figure 2 j0st82036
4.

Set the switch according to the switch settings of the Relay Kit. (Figure 3)
(1)

Switch the setting.

Figure 4 j0st82038
7.

When attaching the Attention Light to a wall, change the installation of the base. (Figure 5)
(1)

Remove the Base.

(2)

Install the Base.

[If there are no other accessories] (Figure 7)


(1)

Remove the Blind Cover of P351 and connect the cable.

Figure 7 j0ki80009
[If there are other accessories] (Figure 8)
(1)

Disconnect the accessory cable from P351.

(2)

Connect the accessory cable to the Relay Kit.

Figure 5 j0st82039
8.

NOTE: Be careful as the cable is different for each accessory.

When attaching the Attention Light with the fastener, attach the fastener (47x21) to the plate.
(Figure 6)
(1)

Attach the fastener.

Table 3 Attention Light II + Required Cable for Connecting Accessory Cable List
Accessory Name

Required Cable

Coin Kit 5
Coin Kit 6N

M/C 10 Pin Harness (YV71)

Dispenser 2

10 Pin Harness (ZB16)

DocuLyzer
DocuLyzer NW

Connection Cable (T9100017)

IC Card Gate 1.0

Connection Cable 2 (T9100064)

*Select a cable from the above list and connect it to the Relay Kit of the Attention Light.
(3)

Connect the cable from the Kit to P351.

Figure 6 j0st82040
9.

Connect the Relay Kit and P351 using the cable.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-13

8.13 Installation of Attention Light II

Accessories

Accessories
8.13 Installation of Attention Light II

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-14

Version 1.2

Figure 8 j0ki80010
10. Connect the cable of the Attention Light to the Relay Kit. (Figure 9)
(1)

Connect the cable.

Figure 10 j0wa80010
[Attaching on the table (YR84)] (Figure 11)
(1)

Figure 9 j0st82045
11. Attach the Relay Kit.
[Attaching to the Rear Middle Cover] (Figure 10)
NOTE: To prevent contamination from foreign substances and staples, install with the connector
facing downwards.
(1)

Attach the Relay Kit to the Rear Middle Cover.

Attach the Relay Kit to the table.

Figure 11 j0st82071
12. When attaching the Attention Light with the fastener, attach the plate attached with fastener in Step
8 to the installation point for the Attention Light.
13. Attach the Attention Light using magnet.
14. If necessary, hold the cable of the Attention Light and the cable connecting the Relay Kit and ESS
with the clamps (x4) from the kit.
15. Plug the machine in and turn the power ON.
16. Set the individual features according to the needs of the customer. (Figure 12)
(1)

Turn the lamp and chimes OFF temporarily.

(2)

Use the dial to adjust the chime volume.

(3)

Set the conditions for the Green Lamp to light up/go off.

(4)

Set the Light ON time for the Green Lamp. (15, 30, 60, 180sec)
NOTE:When the Green Lamp is set to "OFF" or "Copying/Printing", this setting will become
invalid.

(5)

Set for the Orange Lamp to blink.


NOTE:If set to "ON", the lamp will turn ON when any of the following events occur during
scanning: add paper, auto paper supply selection failed, paper jam, document jam and cover
open.

(6)

Set the Light ON time for the Orange Lamp. (15, 30, 60, 180sec)

Figure 12 j0st82046
17. Create a report with the following Mod No.

Attention Light II: 233V

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-15

8.13 Installation of Attention Light II

Accessories

Accessories
8.13 Installation of Attention Light II

2010/08
8-16

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.14.1 Accessories Connection Diagram (via Adaptor-BOX)


(FX Only)

8.14.2 Accessories (via Adaptor-BOX) (FX Only)


This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-17

8.14.1 Accessories Connection Diagram (via Adaptor-BOX) (FX Only)

Accessories

Accessories
8.14.3 Accessories Installation Position & Required Products (via Adap-

8.14.3 Accessories Installation Position & Required Products


(via Adaptor-BOX) (FX Only)
This Kit is not available for IBG region.

2010/08
8-18

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

8.14.4 Installation of Adaptor-BOX (type D/S) (FX Only)


This Kit is not available for IBG region.

Version 1.2

8.14.5 Installation of DocuLyzer/ DocuLyzer NW (via AdaptorBOX) (FX Only)

8.14.6 Installation of Dispenser 2 (via Adaptor-BOX) (FX Only)


This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-19

8.14.5 Installation of DocuLyzer/ DocuLyzer NW (via Adaptor-BOX) (FX

Accessories

Accessories
8.14.7 Installation of COPYLYZER 610N/650N (via Adaptor-BOX) (FX Only)

8.14.7 Installation of COPYLYZER 610N/650N (via Adaptor-BOX)


(FX Only)
This Kit is not available for IBG region.

2010/08
8-20

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.14.8 Installation of Coin Kit 5 (via Adaptor-BOX) (FX Only)


This Kit is not available for IBG region.

8.14.9 Installation of IC Card Gate 1.0 (via Adaptor-BOX) (FX


Only)

8.14.10 Installation of IC Card Gate Pro 1.0 (via Adaptor-BOX)


(FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-21

8.14.9 Installation of IC Card Gate 1.0 (via Adaptor-BOX) (FX Only)

Accessories

Accessories
8.14.11 Installation of EPnet-BOX type W1 (via Adaptor-BOX) (FX Only)

2010/08
8-22

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

8.14.11 Installation of EPnet-BOX type W1 (via Adaptor-BOX)


(FX Only)

8.14.12 Installation of EPnet-BOX type L (LAN) (via AdaptorBOX) (FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

8.14.13 Installation of EPnet-BOX type L (Modem) (via AdaptorBOX) (FX Only)

8.14.14 Installation of Foot Switch (via Adaptor-BOX) (FX Only)


This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-23

8.14.13 Installation of EPnet-BOX type L (Modem) (via Adaptor-BOX) (FX

Accessories

Accessories
8.14.15 Installation of Key Switch (via Adaptor-BOX) (FX Only)

2010/08
8-24

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

8.14.15 Installation of Key Switch (via Adaptor-BOX) (FX Only)

8.14.16 Installation of Coin Kit 8 (FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

8.15 Setting the Fax Send Billing at Coin Kit 8 (FX Only)

8.16 Installation of Internal Smart Card Reader

This Kit is not available for IBG region.

Product Overview
Main Unit Smart Card Reader (left side of Main Unit UI Panel) + Authentication by ICCG2 Authentication
Logic (@CE NVM)
Product Code :EC101690

Installation Procedures
1.

2.

Before Installation

This Kit cannot be installed together with the One Touch Key.

To install this Kit, 9.1.23 USB Expansion Kit (Product Code: EC101492) has to be installed in
advance.

Check the bundled items. (Figure 1)


(1)

ICCR Cover Assembly : 1

(2)

IC Card Reader : 1

(3)

USB Cable : 1

(4)

Clamp: 3

(5)

Clamp: 1

(6)

Insulation Seal: 1

Figure 1 j0ki91282
3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-25

Install the Smart Card Reader to the ICCR Cover Assembly. (Figure 2)

8.15 Setting the Fax Send Billing at Coin Kit 8 (FX Only)

Accessories

Accessories
8.16 Installation of Internal Smart Card Reader
(1)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-26

Version 1.2

Remove the cover.

(2)

Install the Smart Card Reader.

(3)

Install the cover.

Figure 4 j0ki91146
10. Remove the IIT Rear Cover. (Figure 5)
Figure 2 j0ki91283
6.

Remove the Connector Cover of the Control section at the right of the machine.

7.

Disconnect all cables connected to the Control section at the right of the machine.

8.

(1)

Loosen the screws (x2) and disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the IIT Rear Cover.

Remove the Filter Cover. (Figure 3)


(1)

Release the hook and remove the Filter Cover.

Figure 5 j0ki40139
11. Open the Platen Cover or DADF.
Figure 3 j0ki91145

12. Open the Front Cover.


13. Remove the Front Left Cover. (Figure 6)

9.

Remove the Rear Upper Cover. (Figure 4)

(1)

Remove the screw.

(1)

Remove the screws (x2).

(2)

Remove the Front Left Cover in the direction of the arrow.

(2)

Remove the Rear Upper Cover.

Figure 6 j0ki91083
14. Remove the Stylus Pen. (Figure 7)
(1)

Remove the Stylus Pen.

Figure 8 j0ki40152
16. Open the L/H Cover Unit.
17. Open the L/H High Chute of Exit 2.
18. Remove the Left Upper Cover. (Figure 9)
(1)

Remove the screws (x2).

(2)

Remove the Left Upper Cover.

Figure 7 j0ki40151
15. Remove the One Touch Panel. (Figure 8)
(1)

Release the hooks (x2).

(2)

Remove the One Touch Panel.

(3)

Move the Block of the Connector Housing in the direction of the arrow.

(4)

Remove the Flexible Flat Cable.

Figure 9 j0ki91177
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-27

8.16 Installation of Internal Smart Card Reader

Accessories

Accessories
8.16 Installation of Internal Smart Card Reader

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-28

Version 1.2

19. Remove the Left Rear Upper Cover. (Figure 10)


(1)

Remove the screws (x2).

(2)

Remove the Left Rear Upper Cover.

Figure 12 j0ki91085
22. Secure the USB Cable by using the clamp. (Figure 13)
Figure 10 j0ki91178
20. Remove the screws that secure the W85 Control Panel. (Figure 11)

(1)

Hold the W85 Control Panel and slide it slightly to the front.

(2)

Install the clamp.

(3)

Secure the USB Cable to the clamp such that the cable tie of the USB Cable is at the left side.

(1)

Remove the Stylus Pen.

(4)

Insert the connector of the USB Cable into the hole of the W85 Control Panel.

(2)

Remove the screws (x2).

(5)

Reinstall the W85 Control Panel that was removed in Steps 20 and 21.

Figure 11 j0ki40104
21. Remove the screws that secure the W85 Control Panel. (Figure 12)
(1)

Remove the screws (x2).

Figure 13 j0ki91284
23. Paste the Insulation Seal to the Flexible Flat Cable. (Figure 14)
(1)

Make sure that the USB Cable does not get pinched.

(2)

Paste the Insulation Seal to the Flexible Flat Cable.

Figure 14 j0ki91285
24. Connect the USB Cable to the Smart Card Reader. (Figure 15)
(1)

Figure 16 j0ki91287
26. Take out the W85 UI Cable. (Figure 17)

Connect the USB Cable.

(1)

Figure 15 j0ki91286
25. Install the ICCR Cover Assembly. (Figure 16)
(1)

Figure 17 j0ki91288
27. Pass the connector of the USB Cable under the wire harness. (Figure 18)

Install the ICCR Cover Assembly.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Take out the W85 UI Cable from the IIT Frame.

(1)

2010/08
8-29

Pass the connector of the USB Cable under the wire harness.

8.16 Installation of Internal Smart Card Reader

Accessories

Accessories
8.16 Installation of Internal Smart Card Reader

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-30

Version 1.2

Figure 18 j0ki91289
28. Tuck the USB Cable into the IIT Frame. (Figure 19)
(1)

Tuck the USB Cable into the IIT Frame.

Figure 20 j0ki91291
30. Connect the connector of the USB Cable to the USB Hub PWB. (Figure 21)
(1)

Connect the connector of the USB Cable to the USB Hub PWB.

(2)

Secure the USB Cable by using the clamp.

(3)

Tuck the excess length of USB Cable between the clamps.

Figure 19 j0ki91290
29. Secure the W85 UI Cable by using the clamps (x3). (Figure 20)
(1)

Figure 21 j0ki91292

Attach the clamps (x3) and use them to secure the W85 UI Cable.
31. Reinstall all parts that were removed in Steps 16 to 19.
32. Reinstall all parts that were removed in Steps 6 to 14.
33. Return the Power Cord to their original states and return the machine to its installation location.
34. Enter the UI Diag Mode and change the following NVMs.

Change the value of NVM: 700-040 to "1". (This enables the Internal Smart Card Reader
feature.)

Change the value of NVM: 700-257 to "2". (This sets the USB Smart Card Device usage to
"use in Job Control/PKI".)

35. If you do not want the machine to beep at the insertion/removal of Smart Card, change the following
NVM value.

Change the value of NVM: 700-683 to "0" (Disabled).

The default value is "1" (Enabled).

36. If this is to be used together with other accessories, enter the UI Diag Mode and change the
following NVMs as required by the configuration.

8.17 Installation of External Smart Card Reader


Product Overview
Main Unit Smart Card Reader (left side of Main Unit UI Panel) + Authentication by ICCG2 Authentication
Logic (@CE NVM)
Product Code :EC101623

NOTE: This product cannot be used together with accesories that are not listed in Table 1 below.

Installation Procedures
Table 1

1.

Before Installation

Chain Link No.

Value

Remarks

850-007

Combination of Internal Smart Card Reader and Dispenser 2


(Same values as when only Dispenser 2 is in use)

When installing this Kit, prepare 9.1.6 Wing Table Kit (Product Code: EC101481) in advance
and perform the installation in sequence.

To install this Kit, 9.1.23 USB Expansion Kit (Product Code: EC101492) has to be installed in
advance.

850-007

Combination of Internal Smart Card Reader and Coin Kit 5/8


(Same values as when only Coin Kit 5/8 is in use)

2.

Check the bundled items. (Figure 1)


(1)

37. Check the operation of the Smart Card Reader.


NOTE: Make sure you have Tool 499T 06622 (Smart Card Reader CE Test Card).

Wing Front Cover : 1

(2)

IC Card Reader : 1

(3)

Button Cover : 1

(4)

USB Cable : 1

(1)

Tap the Smart Card to the Smart Card Reader.

(5)

Clamps: 2 (unused)

(2)

Check that the authentication lamp turns ON.

(6)

Clamp: 4

(3)

Check that a copy can be output.

(7)

Cable Band : 2

(8)

Label

(9)

Tapping Screw(M4x10) : 4

38. Record "Internal Smart Card Reader Kit: 276V" in the Service Report.

(10) Tapping Screw(M3x8) : 2

There are no illustration notations for Items 9 and 10.

Figure 1 j0ki91293
3.
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-31

Turn OFF the power switch and make sure that the screen display turns OFF.

8.17 Installation of External Smart Card Reader

Accessories

Accessories
8.17 Installation of External Smart Card Reader
4.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-32

Turn OFF the main power switch and unplug the power plug.

9.

Version 1.2
Remove the IIT Rear Cover. (Figure 4)

WARNING

(1)

After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

(2)

Loosen the screws (x2) and disconnect the connector.


Remove the screws (x2).

(3)

Remove the IIT Rear Cover.

Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

7.

Remove the Filter Cover. (Figure 2)


(1)

Release the hook and remove the Filter Cover.

Figure 4 j0ki40139
10. Open the Platen Cover or DADF.
11. Remove the IIT Left Cover. (Figure 5)

Figure 2 j0ki91145
8.

(1)

Remove the screws (x2).

(2)

Remove the IIT Left Cover.

Remove the Rear Upper Cover. (Figure 3)


(1)

Remove the screws (x2).

(2)

Remove the Rear Upper Cover.

Figure 5 j0ki91130
12. Open the L/H Cover Unit.
13. Open the L/H High Chute of Exit 2.
Figure 3 j0ki91146

14. Remove the Left Upper Cover. (Figure 6)

(1)

Remove the screws (x2).

(2)

Remove the Left Upper Cover.

Figure 8 j0ki91179
Figure 6 j0ki91177

17. Install the Wing Bracket. (Figure 9)

15. Remove the Left Rear Upper Cover. (Figure 7)


(1)

Remove the screws (x2).

(2)

Remove the Left Rear Upper Cover.

(1)

Install Wing Bracket.

(2)

Tighten the screws (M3x4: x4).

Figure 9 j0ki91132
Figure 7 j0ki91178

18. Install the Latch. (Figure 10)

16. Remove the Blind Cover of the Left Rear Upper Cover. (Figure 8)
(1)

Remove the Blind Cover.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-33

8.17 Installation of External Smart Card Reader

Accessories

Accessories
8.17 Installation of External Smart Card Reader

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-34

Version 1.2

Figure 10 j0ki91133
19. Remove the Bottom Cover of the Wing Tray. (Figure 11)

Figure 12 j0ki91273
21. Install the Smart Card Reader and the USB Cable to the removed Front Cover. (Figure 13)

(1)

Remove the Tapping Screws (x2).

(1)

(2)

Remove the Bottom Cover.

(2)

Secure it by using the Tapping Screws (M3x8: x2).

(3)

Connect the USB Cable.

Mount the Smart Card Reader and attach the Button Cover.

(4)

Attach the cable band to the cable tie position of the USB Cable and secure the USB Cable.

(5)

Cut the excess cable band portion.

Figure 11 j0ki91272
20. Remove the Front Cover of the Wing Tray. (Figure 12)
(1)

Release the hooks (x2) and remove the Front Cover.

Figure 13 j0ki91294
22. Install the Front Cover (that had been installed with the Smart Card Reader) to the Wing Tray.
(Figure 14)
(1)

Pass the USB Cable through the hole of the frame.

(2)

Install the Front Cover.

Figure 14 j0ki91295
23. Secure the Front cover to the Wing Tray. (Figure 15)
(1)

Figure 16 j0ki91278
25. Secure the USB Cable by using the clamps (x4). (Figure 17)

Secure the Front Cover from below by using the Tapping Screws (M4x10: x4).

(1)

Attach the clamps (x4) and secure the USB Cable.

Figure 15 j0ki91277
24. Reinstall the Bottom Cover that was removed in Step 19. (Figure 16)
(1)

Figure 17 j0ki91279
26. Install the Wing Tray. (Figure 18)

Reinstall the Bottom Cover.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-35

(1)

Install the Wing Tray.

(2)

Secure it by using the Thumbscrews (x2).

8.17 Installation of External Smart Card Reader

Accessories

Accessories
8.17 Installation of External Smart Card Reader

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
8-36

Version 1.2

Figure 18 j0ki91296
27. Paste the label on the Wing Front Cover. (Figure 19)
(1)

Paste the label.

Figure 20 j0ki91297
29. Connect the connector of the USB Cable to the USB Hub PWB. (Figure 21)
(1)

Connect the connector of the USB Cable to the USB Hub PWB.

(2)

Secure the USB Cable by using the clamp.

(3)

Tuck the excess length of USB Cable between the clamps.

Figure 19 j0ki91299
28. Pass the connector of the USB Cable under the wire harness. (Figure 20)
(1)

Figure 21 j0ki91292

Pass the connector of the USB Cable under the wire harness.
30. Insert the USB Cable into the U-Groove and reinstall the Left Rear Cover. (Figure 22)
(1)

Insert the USB Cable into the U-Groove and reinstall the Left Rear Cover.

(2)

Check that the authentication lamp turns ON.

(3)

Check that a copy can be output.

38. Record "Wing Table Kit: 192V" and "External Smart Card Reader Kit: 277V" in the Service Report.

Figure 22 j0ki91298
31. Reinstall all parts that were removed in Steps 12 to 14.
32. Reinstall all parts that were removed in Steps 5 to 10.
33. Return the Power Cord to their original states and return the machine to its installation location.
34. Enter the UI Diag Mode and change the following NVMs.

Change the value of NVM: 700-040 to "1". (This enables the Internal Smart Card Reader
feature.)

Change the value of NVM: 700-257 to "2". (This sets the USB Smart Card Device usage to
"use in Job Control / PKI".)

35. If you do not want the machine to beep at the insertion/removal of Smart Card, change the following
NVM value.

Change the value of NVM: 700-683 to "0" (Disabled).

The default value is "1" (Enabled).

36. If this is to be used together with other accessories, enter the UI Diag Mode and change the
following NVMs as required by the configuration.
NOTE: This product cannot be used together with accesories that are not listed in Table 1 below.
Table 1
Chain Link No.

Value

Remarks

850-007

Combination of Internal Smart Card Reader and Dispenser 2


(Same values as when only Dispenser 2 is in use)

850-007

Combination of Internal Smart Card Reader and Coin Kit 5/8


(Same values as when only Coin Kit 5/8 is in use)

37. Check the operation of the Smart Card Reader.


NOTE: Make sure you have Tool 499T 06622 (Smart Card Reader CE Test Card).
(1)

Tap the Smart Card to the Smart Card Reader.

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8.17 Installation of External Smart Card Reader

Accessories

Accessories
8.17 Installation of External Smart Card Reader

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Version 1.2

Chapter 9 Installation

9 Installation
9.1 Installation
9.1.1 ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270 Installation Procedures
9.1.1.1 Installation of Main Unit ......................................................................................

3
3
11
11
12
13
14
15
16
17
18
19
20
22
23
25
25
28
28

9.1.5 Installation of Large Color Control Panel


9.1.5.1 Installation of Large Color Control Panel (1 of 4) ................................................
9.1.5.2 Installation of Large Color Control Panel (2 of 4) ................................................
9.1.5.3 Installation of Large Color Control Panel (3 of 4) ................................................
9.1.5.4 Installation of Large Color Control Panel (4 of 4) ................................................
9.1.6 Installation of Wing Kit...........................................................................................
9.1.7 Installation of English Kit (FX Only).......................................................................
9.1.8 Installation of HDD Extension Kit ..........................................................................
9.1.9 Installation of Extension System RAM (1GB/512MB) ............................................
9.1.10 Installation of Gigabit Ethernet Port.....................................................................

31
35
39
43
46
48
49
50
51

9.1.11 Installation of Adobe PostScript 3 TC/SC Additional Fonts Kit Hardware


9.1.11.1 Installation of Adobe PostScript 3 TC/SC Additional Fonts Kit Hardware ........
9.1.11.2 PostScript Settings ...........................................................................................

53
54

9.1.12 Installation of Fax Kit 2 (Fax Mini)


9.1.12.1 Installation of Fax Kit 2 (Fax Mini) ....................................................................
9.1.12.2 Fax Mini Image Quality Adjustment..................................................................

61
67

9.1.13 Installation of G3 Expansion Port


9.1.13.1 Installation of G3 Expansion Port (Fax) (FX Only) ...........................................
9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini) .................................................
9.1.14 Installation of ISDN-G3/G4 Expansion Port (FX Only) ........................................
9.1.15 Installation of Outside Line/Extension Kit (FX Only)............................................
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79

9.1.19 Installation of Image Compression Kit

9.1.1.2 Printer Environment Setup


9.1.1.2.1 Printer Environment Setup Flow......................................................................
9.1.1.2.2 Printer Cable Connection ................................................................................
9.1.1.2.3 Application Environment..................................................................................
9.1.1.2.4 Parallel Port Settings.......................................................................................
9.1.1.2.5 USB Settings ...................................................................................................
9.1.1.2.6 TCP/IP (LPD/Port 9100) Settings....................................................................
9.1.1.2.7 NetWare Settings ............................................................................................
9.1.1.2.8 Microsoft Networks (SMB) Settings.................................................................
9.1.1.2.9 Internet Printing (IPP) Settings........................................................................
9.1.1.2.10 EtherTalk Settings .........................................................................................
9.1.1.2.11 About Memory ...............................................................................................
9.1.1.3 Installation of Printer Driver ................................................................................
9.1.1.4 NetWare Environment Settings ..........................................................................
9.1.1.5 Internet Printing Settings ....................................................................................
9.1.2 Duplex Auto-Document Feeder (DADF)................................................................
9.1.3 Installation of Inner Output Tray (FX Only)............................................................
9.1.4 Installation of Side Tray Kit....................................................................................

9.1.16 Installation of Handset (FX Only) ........................................................................


9.1.17 Installation of Bypass Stamp Kit..........................................................................
9.1.18 Installation of Memory Card Reader....................................................................

69
69
74
74

9.1.19.1 Installation of Image Compression Kit..............................................................


9.1.19.2 How to check the operation after installation....................................................
9.1.20 Installation of Image Extension Kit ......................................................................
9.1.21 Secure Watermark Kit .........................................................................................
9.1.22 Installation of Parallel Port...................................................................................
9.1.23 USB Expansion Kit ..............................................................................................
9.1.25 Installation of Condensation Prevention Kit (Scanning Section Heater) (FX Only)
9.1.26 Installation of Condensation Prevention Kit
(Main Unit Heater) (FX Only)...........................................................................................
9.1.27 Installation of Condensation Prevention Kit (Tray Heater) (FX Only)..................
9.1.28 Installation of ODOR Filter Kit ..............................................................................
9.1.29 Installation of Odor Filter Kit for ApeosPort-IV/DocuCentre-IV 3370/2270..........
9.1.30 Installation of Tray Module ..................................................................................

81
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85
87
88
90
95
96
96
97
98
100

9.2 Removal
9.2 Removal ...................................................................................................................

103

9.3 CentreWare Internet Services


9.3.1 Preparations ..........................................................................................................
9.3.2 Installation Overview .............................................................................................
9.3.3 IOT Settings ..........................................................................................................
9.3.4 Settings Check ......................................................................................................
9.3.5 Web Browser Specifications..................................................................................
9.3.6 Ethernet Settings...................................................................................................
9.3.7 Parallel Port Settings.............................................................................................
9.3.8 USB Settings .........................................................................................................
9.3.9 EtherTalk Settings .................................................................................................
9.3.10 SMB Settings.......................................................................................................
9.3.11 NetWare Settings ................................................................................................
9.3.12 TCP/IP Settings...................................................................................................
9.3.13 LPD Settings .......................................................................................................
9.3.14 SNMP Settings ....................................................................................................
9.3.15 IPP Settings.........................................................................................................
9.3.16 Port 9100 Settings...............................................................................................
9.3.17 E-mail Settings .....................................................................................................
9.3.18 HTTP Settings .....................................................................................................
9.3.19 WebDAV Settings................................................................................................
9.3.20 Bonjour Settings ...................................................................................................

105
105
106
107
107
108
108
109
109
110
110
111
112
112
113
113
114
116
116
117

9.4 E-mail
9.4.1 E-mail Feature Overview.......................................................................................
9.4.2 Preparations ..........................................................................................................
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119

Installation

Installation
9.4.3 Enabling Ports and TCP/IP Settings......................................................................
9.4.4 E-mail Environment Setup.....................................................................................

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121

9.5 Scanner Feature Settings


9.5.1 Scanner Feature Overview....................................................................................
9.5.2 E-mail Settings .......................................................................................................
9.5.3 Scan to Folder Settings ..........................................................................................
9.5.4 Job Template.........................................................................................................
9.5.5 Scan to PC Settings ...............................................................................................
9.5.6 Job Flow Service Settings .....................................................................................

123
123
126
127
128
129

9.6 Internet Fax Settings


9.6.1
9.6.2
9.6.3
9.6.4

Internet Fax Overview ...........................................................................................


Enabling Ports and TCP/IP Settings......................................................................
E-mail Environment Setup.....................................................................................
Internet Fax Test ...................................................................................................

131
131
132
134

9.7 Communication Security Features Settings


9.7.1 Communication Security Features Overview .........................................................
9.7.2 HTTP Transmission Encryption Settings...............................................................
9.7.3 E-mail Encryption/Digital Signature Settings .........................................................

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Version 1.2

9.1.1 ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270


Installation Procedures
The ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270 Installation is divided into 4 sections.
[Standard Type]

9.1.1.1 Installation of Main Unit


When servicing the optional installations at the same time, refer to the following for more efficient
servicing.

Finisher A1 (separate documentation)

Finisher B1 (separate documentation)


Finisher C1 (separate documentation)

1.

Installation of Main Unit (Refer to 9.1.1.1)

2.

Printer Environment Settings (Refer to 9.1.1.2.1)

Refer to each item in Chapter 9 for the other options.

3.

Printer Driver Installation (Refer to 9.1.1.3)

Refer to Chapter 8 for Accessories.

4.

Network Environment Settings (Refer to 9.1.1.4 when using NetWare)

Installation Procedures
1.

Check the Bundled Items


Packaged accessories
(1)

Main Unit

(2)

Tray 1 - Bundled INST USERS MANUAL 1

(3)

(4)

User Guide

How to Use

How to Configure

Readme First

DRIVER CD PACKAGING

Size Labels

UI Label

Tray 1 - bundled items

Power Cord

Stopper (for Power Cord)

Knurling Screw (for Power Cord)

Data Cable

Tray 4 - bundled items

SW KEY SHEET

Installation Checklist

Installation Manual

NVM List

History List

(5)

DADF - bundled items

(6)

Inner Output Tray - bundled items

Retard Roll

Exit 2 Tray

Paper Weight

Toner Cartridge bundled items


(1)

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Toner Cartridge (Y, M, C, K)

2.

When the Main Unit and the Tray Module are separated, perform "9.1.30 Installation of Tray
Module" first.

3.

Open the DADF Top Cover.

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9.1.1 ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270 Installa-

Installation

Installation
4.

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9.1.1.1 Installation of Main Unit

Version 1.2

Open the Retard Roll Cover. (Figure 1)


(1)

Release the hook and open the Retard Roll Cover in the direction of the arrow.

Figure 3 j0ki91018
Figure 1 j0ki91016
5.

Install the Retard Roll. (Figure 2)

7.

Close the DADF Top Cover.

8.

Open the Front Cover.

9.

Pull the tassel that is attached to the securing pin to remove the securing pin together with the
stopper. (Figure 4)
(1)

Remove the pin and the stopper.

(2)

Remove the stopper.

Figure 2 j0ki91017
6.

Close the Retard Roll Cover. (Figure 3)


(1)

Close the Retard Roll Cover.

Figure 4 j0ki91012
10. Turn the lever in the clockwise direction. (Figure 5)

Change the paper size to suit the needs of the customer


[Standard Sizes] (Figure 7)
(1)

Pinch the lever and move the End Guide.

(2)

Pinch the lever and move the Side Guide.

Figure 5 j0ki91001
11. Open the L/H Cover Unit.
12. Pull the tassel that is attached to the tag to remove the stoppers (x2). (Figure 6)
(1)

Remove the stoppers (x2).

Figure 7 j0ki91002
[Non-Standard Sizes] (Figure 8) (Figure 9)
(1)

Remove the stopper.

(2)

Shift the spacer.

(3)

Install the stopper.

(4)

Pinch the lever and move the Side Guide.

(5)

Pinch the lever and move the End Guide.

Figure 6 j0ki91013
Reference: The toner that adheres to the 2nd BTR is for the purpose of operation test and will not
affect the copy quality.
13. Close the L/H Cover Unit.
14. Install the Toner Cartridges (Y/M/C/K).
15. Close the Front Cover.
16. Pull out Tray 1/2/3/4 and remove the packaging tapes.

Figure 8 j0ki91003

17. Load paper in Tray 1/2/3/4.


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Installation

Installation

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9.1.1.1 Installation of Main Unit

Version 1.2

Figure 11 j0ki91007

Figure 9 j0ki91004
18. Paste on the Paper Size Label. (Figure 10)

20. Install the stopper to the Power Cord. (Figure 12)


(1)

Install the stopper.

(2)

Tighten the Knurling Screw.

Figure 10 j0ki91005
19. Plug in the Power Cord. (Figure 11)

Figure 12 j0ki91014
21. Position the machine at the installation location and lock the Front Casters (x2). (Figure 13)

Figure 13 j0ki91008
22. Lower the foot at the left side. (Figure 14)
(1)

Figure 15 j0ki91010
24. Install the Exit 2 Tray. (Figure 16)

Rotate the foot in clockwise direction to lower it.

(1)

Install the Exit 2 Tray.

Figure 14 j0ki91009
23. Lower the foot at the rear side. (Figure 15)
(1)

Figure 16 j0ki91104
25. Install the Paper Weight. (Figure 17)

Rotate the foot in clockwise direction to lower it.

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2010/08
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Install the Paper Weight.

9.1.1.1 Installation of Main Unit

Installation

Installation

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9.1.1.1 Installation of Main Unit

Version 1.2
(4)

Load the A4 LEF BW 2 Sided copies obtained in (1) on the DADF, select Quantity: 2, 2 Sided
2 Sided, Staple, and Hole Punching (some features may not be available depending on the
option configuration), and then obtain a copy to check whether each feature is operating
normally.

(5)

Load A3 paper on the MSI and make a BW copy.

31. Perform EP-BB registration.


(1)

Enter the System Administrator Mode.


i.

(2)

Press the <Log In/Out> key and input the System Administrator's Login ID (11111).

Make settings for the items described in the EP-BB Registration Form.
Table 1

No

Settings Item

All Services

IP Settings

IP Address

[Tools]
[Connectivity & Network Setup]
[Protocol Settings...]

Figure 17 j0ki91113
26. Open the Front Cover.
27. Turn ON the Main Power Switch. (Figure 18)

Subnet Mask

Gateway Address

DNS Server Setup

EP Proxy Server Setup

Name

Port Number

Login Name

Password

(3)

(4)

Figure 18 j0ki91011
28. Close the Front Cover.
29. Turn ON the power.

The message "To begin, select a Service" is displayed within approx. 30 seconds and selecting
[Copy] will display "Ready to Copy".

30. Check the operation of Copy Feature


(1)

Obtain 3 copies of A4 LEF BW 2 Sided. (Auto %, Select Tray)

(2)

Obtain 1 copy of B4 Size BW and 1 copy of B5 Size BW.

(3)

Obtain 1 copy of A3 Size BW and 1 copy of A3 Size Color. Check the copy quality.
(Image quality, folded paper, creases, etc.)

(5)

[Tools]
[Connectivity & Network Setup]
[EP Proxy Server Setup...]

Enter UI Diag CE Diagnostics screen.


i.

Display the top menu.

ii.

Press and hold the <0> key for 5 seconds or longer and then press the <Start> key while
keeping your finger on the <0> key.

iii.

Input the Passcode (6789) and select [Confirm].

iv.

Check that "Service Rep." is displayed at the top right corner of the touch panel.

Install the EP-BB.


i.

Select [Tools].

ii.

Select [System Settings] [Common Service Settings] [Maintenance / Diagnostics...]


[EP Service] [EP Registration / Cancel Registration] [BB Registration].

iii.

Input Staff ID and press the [Start] button. Next, select [Yes].

iv.

When the message "Successfully registered" is displayed, select [Confirm].

Finish the installation.


i.

Select [Close] [Close] [Exit] on the touch panel.

ii.

Select [Yes] at the "Maintenance / Diagnostics" screen.

iii.

The machine reboots automatically.


(If the machine does not reboot automatically, select [Close]. And then, turn the power
OFF and ON manually.)

iv.

Check that you are not in the "CE Diag" screen.


(Check that "Service Rep." is no longer displayed at the top right corner of the touch
panel)

32. Check the various operations such as copy/print.


33. Keep the IOT NVM list, Service Log, IOT detection sample and copy sample in the Tray 1 Front
Right pocket.

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9.1.1.1 Installation of Main Unit

Installation

Installation
9.1.1.1 Installation of Main Unit

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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.1.1.2.1 Printer Environment Setup Flow

9.1.1.2.2 Printer Cable Connection

The flow to set the printer environment in a Windows network environment is described below. (Figure 1)

<Connecting using the Parallel Cable>


Connect the printer to the PC using the Parallel Interface Cable.
The provided optional product - Parallel Port (EC100983) requires the bundled Conversion Cable.
Table 1
Product
Code

Pins

Parallel Interface Cable (For PC/AT)

VD15

Full Pitch 36 Pin D-Sub 25 Pin

Printer Connection Cable (For PC98


MATE)

YH57

Full Pitch 36 Pin Half Pitch 36 Pin

Parallel Interface Cable (36 Pin for PC98) VD14

Full Pitch 36 Pin Half Pitch 36 Pin

Product Name

Procedure
1.

Insert the Interface Cable connector into the Parallel Interface connector and secure the brackets on
both sides.

2.

Connect the Conversion Cable to the Interface Cable and connect it to the Host machine.

3.

Turn ON the host machine.

4.

Turn ON the machine.

<Connecting using the Network Cable>


The following 2 Ethernet Interface types are supported.

100Base-TX

10Base-T

NOTE: The machine is set to switch between 100Base-TX and 10Base-T automatically at Factory
Settings.
After setting, print the "Printer Settings List". Check the Network Address and device name.

Procedure
Figure 1 j0ku65016

1.

Connect the Interface Cable to the Ethernet Interface connector.

2.

Connect the other Interface Cable connector to the host machine.

3.

Turn ON the machine.

After connection is complete, perform the following settings.

Local Printer: Go to 9.1.1.2.3.

Network Printer: Go to 9.1.1.2.4.

<Connecting using the USB cable>


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9.1.1.2.1 Printer Environment Setup Flow

Installation

Installation
9.1.1.2.3 Application Environment

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Version 1.2

NOTE: USB 2.0 Interface is supported.

9.1.1.2.3 Application Environment

1.

Connect the USB cable to the USB Interface connector.

2.

Connect the other USB cable connector to the host machine.

The following connections are available when using a local printer.

3.

Turn ON the host machine.

Parallel connection (optional): Connect the machine to the computer using a parallel cable.

4.

Turn ON the machine.

USB connection (standard): Connect the machine to the computer using a USB cable.

<Local Printer>

NOTE: For parallel connection, the option - Parallel Port Kit is required. USB 2.0 connection is
standard.
Table 1
Port

Protocol

Win 2000

Win XP

Windows
Vista

Win Server
2003

Parallel

USB 2.0

O*1

O*1

O*1

Mac
O*1, 2, 3

*1: A USB 2.0 port must be available on the computer.


*2: PostScript 3 Kit (option) is required.
*3: Supported by Mac OS8.6 to Mac OS9.2.2, Mac OSX10.1.5/102.X/10.3.3 to 10.3.9.

<Network Printer>
The following connections are available when using a network printer.

LPD: Uses the TCP/IP protocol, enables direct transmission with the machine.

NetWare: Uses the NetWare server, shares the machine.

SMB: Prints using the Windows Network.

IPP: Prints via the internet.

Port 9100: Uses Port 9100.

EtherTalk: Printing from Macintosh. PostScript 3 Kit (option) is required.


Table 2
Win 2000

Win XP

Windows
Vista

Win Server
2003

Mac

O*1, 3

Port

Protocol

LPD

TCP/IP

O*2

NetWare

TCP/IP

NetWare

IPX/SPX

SMB

Net BEUI

SMB

TCP/IP

IPP

TCP/IP

Port9100

TCP/IP

EtherTalk

AppleTalk

O*1

*1: PostScript 3 Kit (option) is required.


*2: For printing PostScript data, the PostScript 3 Kit (option) and UNIX Filter (Acel Inc.) are required.
*3: Supported only by Mac OS8.6 to Mac OS9.2.2, Mac OS X10.1.5/10.2.x/10.3.3 to 10.3.9.

NOTE: For details on the Network Environment, refer to the manual in the CentreWare Utilities CD-ROM.

9.1.1.2.4 Parallel Port Settings


<Setup Procedure>
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)
2.

3.

Select [Tools].

Enable the parallel port.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [Parallel] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

Set the following items where necessary.

Print Mode

PJL

Sets the print language for the data received.


Enable this to receive PJL command jobs.
The PJL command does not exist in any of the printer languages. Therefore, it is a command
that is able to set the print language of the next data regardless of the printer language that is
currently specified.

Auto Eject Time

Adobe Communication Protocol

Sets the time to output paper automatically after data has not been sent to the printer.
Performs settings for the defined protocol for transmission between the PostScript printer and
the host.

Bi-directional Communication

Input Prime

Sets whether to use Half Duplex Send or Full Duplex Send for the parallel port.
Resets when the Input Prime signal is received. The settings here are only valid when [ESC/P]
or [HPGL Mode] are selected in [Print Mode].
NOTE: [Adobe Communication Protocol] can be set when the PostScript 3 Kit (option) is
installed.

4.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

It is not necessary to change the Factory Settings for normal operation. Changes may be
required depending on the OS of the computer.

Select [Close] until the "Reboot" screen appears.

5.

Select [Yes].

6.

Reboot the machine and print the Configuration Report. Check that the parallel port is enabled.

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9.1.1.2.4 Parallel Port Settings

Installation

Installation
9.1.1.2.5 USB Settings
7.

Turn OFF the machine and the connected computer.

8.

Connect the Parallel Interface Cable to the Parallel Interface on the computer.

9.

Start up the computer.

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10. For the installation procedure of the Printer Driver found in the CentreWare Utilities CD-ROM, refer
to 9.1.1.3 in Chapter 9.

Version 1.2

9.1.1.2.5 USB Settings


<Setup Procedure>
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)
2.

3.

Select [Tools].

The USB Port Settings screen appears.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [USB] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

Set the following items where necessary.

Print Mode

PJL

Sets the print language for the data received.


Enable this to receive PJL command jobs.
The PJL command does not exist in any of the printer languages. Therefore, it is a command
that is able to set the print language of the next data regardless of the printer language that is
currently specified.

Auto Eject Time

Adobe Communication Protocol

Sets the time to output paper automatically after data has not been sent to the printer.
Performs settings for the defined protocol for transmission between the PostScript printer and
the host.
4.

Select [Close] until the "Reboot" screen appears.

5.

Select [Yes].

6.

Reboot the machine and print the Configuration Report. Check that the USB port is enabled.

7.

Connect the USB Cable to the USB Interface connector on the machine.

8.

Connect the USB Cable to the computer and turn it ON. For the installation procedure of the Printer
Driver found in the CentreWare Utilities CD-ROM, refer to 9.1.1.3 in Chapter 9.

(8)

9.1.1.2.6 TCP/IP (LPD/Port 9100) Settings


4.

<Setup Procedure>
1.

Display the "System Administrator Menu" screen.

(1)

(1)

Press the <Log In / Out> button.

(2)

Select [Bonjour] and select [Change Settings].

(2)

Enter the User ID using the <number> keys and select [Enter].

(3)

Select [Port Status] and select [Change Settings]. Select [Save].

NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".
5.
(3)
2.

3.

Select [Close] until the "Tools" screen appears.

If the client is MacOS 10.2 or later, a Discovery feature that automatically detects printers on the IP
Network can be made available.

Select [Tools].

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [LPD] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(4)

Select [Enabled] and select [Save].

(5)

Select [Close] until the "Tools" screen appears.

Select [Close] until the "Reboot" screen appears.

6.

Select [Yes].

7.

Reboot the machine and print the Configuration Report. Check that the LPD port is enabled.

8.

Connect the LAN Cable to the machine 10Base-T/100Base-TX connector.

9.

Connect the LAN Cable to the computer and turn it ON. For the installation procedure of the Printer
Driver found in the CentreWare Utilities CD-ROM, refer to 9.1.1.3 in Chapter 9.

2010/08
9-15

9.1.1.2.6 TCP/IP (LPD/Port 9100) Settings

When using LPD port or Port 9100, activate the LPD port or Port 9100 respectively. Activate the
LPD Port here.
(1)

Select [Port Settings].

Set the IP Address.


The step here is for IPv4. For IPv6, refer to the step for IPv4 and perform settings.
This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.
NOTE: Enter the address in xxx.xxx.xxx.xxx format.xxx is a numeric from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set the middle values to 0.

If a gateway address is not required, enter 0.0.0.0.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Installation

Installation
9.1.1.2.7 NetWare Settings

9.1.1.2.7 NetWare Settings

Supported Interface

100Base-TX

10Base-T

Supported Frame Type

Ethernet II

IEEE 802.3

IEEE 802.3/IEEE 802.2

IEEE 802.3/IEEE 802.2/SNAP

Select [Close] until the "Tools" screen appears.

4.

Select [Close].

5.

Reboot the machine and print the Configuration Report. Check that the NetWare port is enabled,
and check the NetWare device name and network address.

6.

Set up the machine using the CentreWare Utilities CD-ROM.

[Using LPD Port at NDPS]


1.

The network component devices (HUB, etc.) might not be compliant with the frame type auto
setting. When the data link lamp of the network component device port that is connected to the
machine is OFF, the settings of the machine frame type is aligned to the file server frame type.
Settings are performed through the CentreWare Internet Services.

Machine Settings

If using IPX/SPX, enable the machine NetWare Port and use the CentreWare Utilities CDROM to set up the machine.
If using LDP Port at NDPS, enable the machine LPD Port, set the TCP/IP and use the
CentreWare Utilities CD-ROM to set up the machine.

Computer Settings
Install the Printer Driver.

[Using IPX/SPX]
1.

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].

(3)

Setup Procedure

Display the "System Administrator Menu" screen.


(1)

NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

2.

Version 1.2

3.

NOTE: The machine sends out packets in each frame type on the network and automatically
enables the first frame type received in response. The frame type can be fixed. However, if
multiple protocols exist on the same network, Ethernet II will be enabled.

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3.

(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [LPD] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Tools" screen appears.

Set the IP address, etc.


This procedure is not necessary if the IP address has already been set. When in the DHCP and
BOOTP environment, set only the access method. Check the IP address, subnet mask, and
gateway address settings when the IP address cannot be obtained automatically or when setting
manually.

Display the "System Administrator Menu" screen.

(1)

Select [Protocol Settings].

(1)

Press the <Log In / Out> button.

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP/Autonet" or "STATIC" and "Save". If an item other
than "STATIC" was selected, go to step 4.

NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".
(3)
2.

Select [Tools].

Enable the LDP port.

NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

Select [Tools].

(4)

Select [IPv4 - IP Address] and select [Change Settings].

Enable the NetWare port.

(5)

Enter the IP address using the (number) buttons.

(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

NOTE: Enter the address in xxx.xxx.xxx.xxx format .xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(3)

Select [Port Settings].

If a mistake is made, press the <C (Clear)> button and enter again.

(4)

Select [NetWare] and select [Change Settings].

To move to the next bit for entries with less than 3 digits, select [Next].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

NOTE: Enter the address in xxx.xxx.xxx.xxx format.xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

For subnet mask, select combinations of values 0, 128, 192, 224, 240, 248, 252, 254, and
255. However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

4.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the LPD port is enabled, and
check the TCP/IP settings.

7.

Connect the LAN Cable to the machine 10Base-T/100Base-TX connector.

8.

9.1.1.2.8 Microsoft Networks (SMB) Settings


<Setup Procedure>
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)
2.

Connect the LAN Cable to the computer and turn it ON.

(1)

For the installation procedure of the Printer Driver found in the CentreWare Utilities CD-ROM, refer
to 9.1.1.3 in Chapter 9.

3.

Select [Tools].

Enable the SMB port.


Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [SMB] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Tools" screen appears.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

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For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

9.1.1.2.8 Microsoft Networks (SMB) Settings

Installation

Installation
9.1.1.2.9 Internet Printing (IPP) Settings
4.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the SMB port is enabled.

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NOTE: If NetBEUI is used as the protocol, select NetBEUI for the SMB protocol in CentreWare
Internet Services port settings.
7.

Connect the LAN Cable to the machine 10Base-T/100Base-TX connector.

8.

Connect the LAN Cable to the computer and turn it ON. For the installation procedure of the Printer
Driver found in the CentreWare Utilities CD-ROM, refer to 9.1.1.3 in Chapter 9.

Version 1.2

9.1.1.2.9 Internet Printing (IPP) Settings


<Setup Procedure>
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)
2.

3.

Select [Tools].

Enable the IPP port.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [IPP] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Tools" screen appears.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

4.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the IPP port is enabled.

7.

Connect the LAN Cable to the machine 10Base-T/100Base-TX connector.

8.

Connect the LAN Cable to the computer and turn it ON. For the installation procedure of the Printer
Driver found in the CentreWare Utilities CD-ROM, refer to 9.1.1.3 in Chapter 9.

9.1.1.2.10 EtherTalk Settings


<Setup Procedure>
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)
2.

(1)

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Select [Tools].

Enable the EtherTalk port.


Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [EtherTalk] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Tools" screen appears.

3.

Select [Close].

4.

Reboot the machine and print the Configuration Report. Check that the EtherTalk port is enabled.

5.

Connect the LAN Cable to the machine 10Base-T/100Base-TX connector.

6.

Connect the LAN Cable to the computer and turn it ON. For the installation procedure of the Printer
Driver found in the CentreWare Utilities CD-ROM, refer to 9.1.1.3 in Chapter 9.

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9.1.1.2.10 EtherTalk Settings

Installation

Installation
9.1.1.2.11 About Memory

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9.1.1.2.11 About Memory


<Memory Setup Procedure>

Version 1.2
NOTE: The maximum value that can be set changes according to the available memory capacity.

HP-GL/2 Auto Layout Memory


Specifies the HP-GL/2 memory capacity.

1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].

Set a value between 64 to 5120KB in increments of 32KB.


NOTE: This feature is displayed when the Emulation Kit or PostScript 3 Kit is installed.

NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".
(3)
2.

3.

Select the "System Settings" tab.

4.

Select [Print Service Settings].

5.

Select [Allocate Memory].

6.

Select [Change Settings] for the item you wish to set/change.

7.

Set the values.

8.

Select [Save].

Set a value between 64 to 1024KB in increments of 32KB.

Receiving Buffer - USB

Receiving Buffer - LPD

Sets the USB Receiving Buffer. Set a value between 64 to 1024KB in increments of 32KB.

No Spooling
Does not perform spooling. When processing LPD print from one client, the machine cannot
receive data from another client using the same interface. Set the value for the Receiving
Buffer memory capacity for LPD between 64 to 1024KB in increments of 32KB.

<Uses of Memory>

Receiving Buffer - Parallel


Sets the Parallel Receiving Buffer.

Select [Tools].

Select [Tools].

The maximum value that can be set changes according to the available memory capacity.

Spool to Memory
Performs spooling. Uses the memory for spooling for the Receive Buffer. When this is
selected, set the value for the Receive Buffer memory capacity for spooling between 512KB to
32.00MB in increments of 0.25MB. Print data larger than the set memory capacity cannot be
received.
In this case, select [Spool to Hard Disk] or [No Spooling].

PostScript Memory
Specifies the PostScript memory capacity.
Set a value between 16.00 to 96.00MB in increments of 0.25MB.
NOTE: This feature is displayed depending on the model. Options are required. The maximum
value that can be set changes according to the available memory capacity.

Spool to Hard Disk


Performs spooling. Uses the hard disk for spooling for the Receiving Buffer.

ART EX Form Memory

Specifies the ART EX memory capacity.


If hard disk is installed, the hard disk is used and the memory capacity cannot be changed. If no
hard disk is installed, forms can be stored in the ART EX Form Memory and the memory capacity
can be specified.

Set the NetWare Receiving Buffer.


Set a value between 64 to 1024KB in increments of 32KB.

Receiving Buffer - SMB

Set a value between 128 to 2048KB in increments of 32KB.

Receiving Buffer - NetWare

NOTE: The maximum value that can be set changes according to the available memory capacity.

Does not perform spooling. When processing SMB print from one client, the machine cannot
receive data from another client using the same interface.

ART IV, ESC/P, 201H Form Memory

Set the value for the Receiving Buffer memory capacity for SMB between 64 to 1024KB in
increments of 32KB.

Specifies the ART IV, ESC/P, 201H memory capacity.

If hard disk is installed, the hard disk is used and the memory capacity cannot be changed. If no
hard disk is installed, forms can be stored in the ART IV, ESC/P, 201H Form Memory and the
memory capacity can be specified.

Print data larger than the set memory capacity cannot be received. In this case, select [Spool
to Hard Disk] or [No Spooling].

NOTE: This feature is displayed depending on the model. Options are required.

The maximum value that can be set changes according to the available memory capacity.

Set a value between 32 to 2048KB in increments of 32KB.

Spool to Hard Disk


Performs spooling. Uses the hard disk for spooling for the Receiving Buffer.

ART IV User Defined Memory


Specifies the ART IV User Defined memory capacity.

Spool to Memory
Performs spooling. Uses the memory for spooling for the Receiving Buffer. When this is
selected, set the value for the Receive Buffer memory capacity for spooling between 512KB to
32.00MB in increments of 0.25MB.

Set a value between 128 to 2048KB in increments of 32KB.

No Spooling

Receiving Buffer - IPP

No Spooling

Does not perform spooling. When processing IPP print from one client, the machine cannot
receive data from another client using the same interface. Set the value for the Receive Buffer
memory capacity for IPP between 64 to 1024KB in increments of 32KB.

Sets whether to switch the tray for printing to another tray when the tray selected by Auto Tray
Switching does not contain the paper selected. If this is selected, set the paper size.
Display Message

Use Larger Size

Use Closest Size

Select Tray 5

Displays the message to add paper without switching trays.

Performs spooling. Uses the hard disk for spooling for the Receiving Buffer.

Spool to Hard Disk

Receiving Buffer - EtherTalk

Prints a 100% copy using the next larger paper size.

Sets the EtherTalk Receiving Buffer.


Set a value between 1024 to 2048KB in increments of 32KB.

Prints using the next closest paper size. Automatically reduces the image where necessary.

Receiving Buffer - Port 9100


Sets the Port 9100 Receiving Buffer.

Print on paper that is loaded on Tray 5 (Bypass).

Set a value between 64 to 1024KB in increments of 32KB.

<Form Deletion Procedure>

Sets whether to insert a sheet (banner sheet) for easy separation from other output prints.
NOTE: The banner sheet will not be stapled even if stapling is specified.

Deletes registered ART EX, ART IV, ESC/P, PC-PR201H forms.


1.

Select [Delete Form].

2.

Select the item to delete.

3.

Enter the Form Number using the <Numeric Keypad> and select [Confirm].

4.

Check the form name and select [Delete Data].

ART EX
ART IV
ESC/P
PC-PR201H

Off

Start Sheet

End Sheet

Start Sheet & End Sheet

Print User ID
When printing using Printer Driver, sets whether to print the User recognition information on the
printed pages to differentiate between Users.

Form Number
Once the item to delete is selected, the form number can be entered. Form number can be
between between 1 to 2048.

Printed before and after the print job.

Deletes forms for PC-PR201 emulation.

The meter counts up when the banner sheet is printed.

Printed after the print job.

Deletes forms for ESC/P emulation.

The document name will not be displayed on banner sheets for Macintosh print jobs.

Printed before the print job.

Deletes forms for ART IV printer driver.

Do not print banner sheet.

Deletes forms for ART EX printer driver.

Banner Sheet

Form Name
Select [Confirm] after entering the form number to display the form name that matches the
form number.

Banner Sheet Tray


Sets the paper tray for banner sheets for sorting.
Select from [Tray 1] to [Tray 4].

PostScript Font Absence


Sets the processing when the PostScript font specified by the job is not installed.

<Other Setup Procedures>

NOTE: This feature is displayed depending on the model. Options are required.

Configure the paper settings to be used in the printer.

Cancel Printing

Substitute Font and Print

Cancels printing.
1.

Select [Other Settings].

2.

Select [Change Settings] for the item you wish to set/change.

3.

Select the settings.

Continues printing using a substitute font.

PostScript Font Substitution

4.

Select [Save].

Print Area

Sets whether to use ATCx in font substitution when the PostScript font specified by the job is not
installed.

Sets whether to expand the print area.

NOTE: This feature is displayed depending on the model. Options are required.

Substitute Tray

Version 1.2

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9.1.1.2.11 About Memory

Installation

Installation
9.1.1.3 Installation of Printer Driver

PostScript Paper Supply


Sets whether to enable the PostScript DMS (Deferred Media Selection) feature.
NOTE: This feature is displayed depending on the model. Options are required.

PostScript Default Color


Sets the default setting for Output Color for AdobePS and PDF.

Version 1.2

9.1.1.3 Installation of Printer Driver


9.1.1.3.1 Printing Direct to a Network Printer
The following describes the installation procedure for the printer driver for printing direct to the network
printer without going through a server.

Purpose

NOTE: This feature is displayed depending on the model. Options are required.

1.

Insert the bundled CD-ROM into the CD-ROM drive.

Paper Type Mismatch

2.

Click [Install the print/fax driver].

Sets the processing for paper type mismatch when the paper type set in the paper tray does not
match the specified paper type.

3.

Click [Standard] for setup.

Print

Display Confirmation Screen

4.

Displays the confirmation screen and prompts for the processing method.

Click [Next].
5.

Unregistered Forms
Sets whether to print the job when the form specified by the form data file (text overlay) is not
registered in the host computer.

The printers connected on the same subnet via TCP/IP will be displayed in the "Printers found" list.
Check that the check box of [Name of product being used (Model Name)] is selected and check its
IP Address. Unselect the check boxes of those printers that do not need to be installed.

Continues printing even if the paper type is different.

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Select the application to be installed with the printer driver from the tool that is displayed. Click
[Next].

6.

Check the contents, select [Yes] to agree and click [Install].

7.

If you wish to use this printer as a default printer, select [Name of product being used (Model Name)]
in [Default Printer Setup]. If not, select [Do not change]. Make other settings where necessary.

If [Print] is selected, as the specified form is not available, only the data will be printed.
8.

Click [Test Page] and check that the machine can print.

9.

Click [Finish]. Click [Yes] in the "Driver Installation Tool" dialog box that appears to end the
installation.

9.1.1.3.2 Printing using SMB


The following describes the installation procedure for the printer driver for SMB printing.

Purpose
1.

Insert the bundled CD-ROM into the CD-ROM drive.

2.

Click [Install the print/fax driver].


The "Driver Installation Tool - Setup" screen appears.

3.

Click [Custom] for setup.

4.

Select [SMB Printer] and click [Next].

5.

Enter the SMB printer Host name in field [Host Name], or specify the SMB printer from [Printers
which can be selected]. Click [Next].

6.

Check the contents and click [Yes] to accept.

7.

Select the application to be installed with the printer driver from the tool that is displayed. Click
[Next].

8.

Check the contents, select [Yes] to agree and click [Install].

9.

If you wish to use this printer as a default printer, select [Name of product being used (Model Name)]
in [Default Printer Setup]. If not, select [Do not change]. Make other settings where necessary.

10. Click [Test Page] and check that the machine can print.
11. Click [Finish]. Click [Yes] in the "Driver Installation Tool" dialog box that appears to end the
installation.

9.1.1.3.3 Printing via a server


The following describes the installation procedure for the printer driver for printing via a server.

Purpose

9.1.1.4 NetWare Environment Settings

1.

Insert the bundled CD-ROM into the CD-ROM drive.

9.1.1.4.1 Computer Environment

2.

Click [Install the print/fax driver].

3.

The "Driver Installation Tool - Setup" screen appears.

The environment for printing using the NetWare network is as follows.

Click [Custom] for setup.


4.

Select [Shared Printer] and click [Next].

5.

Enter the printer path name in [Shared Name] or click [Browse] to specify the printer. Click [OK].

Applicable File Server

Applicable Client OS

Novell NetWare 3.12J/3.2J/4.11J/4.2/5/5.1

6.

Check the contents and click [Yes] to accept.

Microsoft Windows 2000/XP/XP x64 *1

7.

Select the application to be installed with the printer driver from the tool that is displayed. Click
[Next].

Microsoft Windows Server 2003/2003 x64 *1

8.

Check the contents, select [Yes] to accept and click [Install].

9.

If you wish to use this printer as a default printer, select [Name of product being used (Model
Name)] in [Default Printer Setup]. If not, select [Do not change]. Make other settings where
necessary.

Microsoft Windows Vista/Vista x64 *1


*1: PLC (E/TC/KO/SC Standard). PostScript (E/TC/KO/SC Optional)

9.1.1.4.2 Interface
The supported frame types are as follows.

10. Click [Test Page] and check that the machine can print.

11. Click [Finish]. Click [Yes] in the "Driver Installation Tool" dialog box that appears to end the
installation.

IEEE 802.3

9.1.1.3.4 Printing to a Local Printer


Purpose

IEEE 802.3/IEEE 802.2

IEEE 802.3/IEEE 802.2/SNAP

1.
2.

Ethernet II

For IPX/SPX, the machine sends out packets in each frame type on the network and automatically
enables the first frame type received in response. (Factory Settings)

Insert the bundled CD-ROM into the CD-ROM drive.


Click [Install the print/fax driver].

However, if multiple protocols exist on the same network, Ethernet II will be enabled.

The "Driver Installation Tool - Setup" screen appears.


3.

Click [Custom] for setup.

4.

Select [Local Printer] and click [Next].

5.

Specify the [Port] and [Model]. Click [Next].

9.1.1.4.3 Setup Flow

6.

Select [For Printing] and click [Next].

1.

7.

Select the application to be installed with the printer driver from the tool that is displayed. Click
[Next].

2.

Set up the machine using the CentreWare Driver & Network Utilities CD-ROM.

8.

Check the contents, select [Yes] to accept and click [Install].

3.

Install the Printer Driver.

9.

If you wish to use this printer as a default printer, select [Name of product being used (Model
Name)] in [Default Printer Setup]. If not, select [Do not change]. Make other settings where
necessary.

9.1.1.4.4 Setup Procedure for Bindery Connection

For TCP/IP, Ethernet II will be enabled automatically.

10. Select [Name of product being used (Model Name)] that is displayed in [Added/Changed Printers],
click [Properties], and select the check box of the appropriate option in [Change Settings] of the
"Options" tab.

9.1.1.3.5 How to get the Latest Driver


The method to obtain the latest printer driver is described here.

Prints the Settings List. Check the network address and machine name in the "Configuration
Report".

Operation Procedure
1.

Login to the target NetWare server as a user with Administrator rights.

2.

Insert the CentreWare Driver & Utility CD-ROM into the CD-ROM drive.

3.

Click [Admin Tools].

4.

Click [Setup NetWare Connected Printer] and select [Name of product being used (Model Name)].

5.

Select [TCP/IP] in [Protocol].

Purpose

6.

Select the search method where necessary. Click [Next].

1.

Click the [About] button on the "Advanced Settings" tab of the printer properties.

7.

2.

Click the [Fuji Xerox Homepage] button.

Check the network address in the Settings List and select the printer from [Fuji Xerox Printer
Available].

3.

Follow the instructions and download the relevant printer driver.

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Click [Next].
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Click [OK].

9.1.1.4 NetWare Environment Settings

Installation

Installation
9.1.1.4 NetWare Environment Settings
9.

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Version 1.2

Select [Bindery] in [NetWare Connection Type].

Tree Name

Click [Next].

Context Name

10. Enter a printer name in [Printer Name] and click [Next].

File Server Name

11. Set the queue name.

Notification Language (Factory Settings: Japanese)

Select the [Server] to create the queue and enter a queue name in [Queue Name]. Click [Next].

Queue Search Interval (Factory Settings: 4sec)

Check the setting contents and click [Finish].

Server Search Attempts (Factory Settings: No limit)

Password

12.

13. Click [Close].


Setup is complete.

Frame Type (Factory Settings: Auto)

9.1.1.4.5 Setup Procedure for NDS Connection

Active Discovery (Factory Settings: Enable)

Operation Procedure

TBCP Filter (Factory Settings: Off)

1.

Login to the target Tree and Context as a user with Administrator rights.

2.

Insert the CentreWare Driver & Utility CD-ROM into the CD-ROM drive. The installation menu will be
activated.

3.

Click [Admin Tools].

4.

Click [Setup NetWare Connected Printer] and select [Name of product being used (Model Name)].

5.

Select [TCP/IP] in [Protocol].

6.

Select the search method where necessary. Click [Next].

7.

Check the network address in the Settings List and select the printer from [Fuji Xerox Printer
Available]. Click [Next].

8.

Click [OK].

9.

Select [NDS] in [NetWare Connection Type].


Click [Next].

10. Select [Tree] in [NDS Tree] and [Context] in [Context].


Click [Next].
11. Enter a printer name in [Printer Name] and click [Next].
12. Set the queue name.
Enter [Volume], [Queue Name] and [New Queue Context]. Click [Next].
13. Check the setting contents and click [Finish].
14. Click [Close].
Setup is complete.

9.1.1.4.6 Other Settings


Set the following items where necessary. However, it is not necessary to change the Factory Settings for
normal operation.

Print Mode (Factory Settings: Auto Switching)

JCL Switch (Factory Settings: Enabled)

NetWare Receive Buffer (Factory Settings: 256KB)

Transport Protocol (Factory Settings: TCP/IP, IPX/SPX)

NetWare Receive Buffer (Factory Settings: 256K)

The following items can also be set using CentreWare Internet Services.

Machine Name (Factory Settings: FX-xxxxxx)

Operation Mode (Factory Settings: Directory PServer Mode)

9.1.1.5 Internet Printing Settings

9.1.2 Duplex Auto-Document Feeder (DADF)

9.1.1.5.1 System Configuration

Product Code

This machine supports IPP (Internet Printing Protocol). For Windows Me and Windows 2000, as the
client software for printing using the IPP printer (IPP Port Monitor) is available, supported IPP printers
can be added from the "Add Printer" Wizard. If IPP is used, remote printing via Internet or Intranet can be
performed.

[ApeosPort-IV/DocuCentre-IV C3370/C2270 Platen Machine (Eng)]


QC100060

Uses TCP/IP

Installation Procedures

Microsoft Windows 2000/XP/XP x64, Microsoft Windows Server 2003/2003 x64,and Microsoft
Windows Vista/Vista x64 are supported.

1.

Check the bundled items. (Figure 1)


(1)

DADF

9.1.1.5.2 Setup Flow

(2)

Retard Roll

Setup flow

(3)

Platen Cushion

(4)

Label

1.

Settings at the Machine


Use the Control Panel of the printer or "CentreWare Internet Services" to set the IP address and
enable the IPP port.

2.

Client Settings
Install the printer driver and set up the print destination.

Figure 1 j0ki91092
2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
4.

Pull out and remove the Platen Cover from the Main Processor.

5.

Remove the Hinge Covers. (Figure 2)


(1)

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Remove the Hinge Covers (x2).

9.1.1.5 Internet Printing Settings

Installation

Installation
9.1.2 Duplex Auto-Document Feeder (DADF)

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Version 1.2

Figure 2 j0ki91093
6.

Figure 4 j0ki91095

Install the DADF. (Figure 3)

8.

Open the DADF Top Cover.

(1)

9.

Open the Retard Roll Cover. (Figure 5)

Insert the tabs (x2) of the Counter Balance into the grooves of the installation holes.

(1)

Release the hook and open the Retard Roll Cover in the direction of the arrow.

Figure 3 j0ki91094
Figure 5 j0ki91016
7.

Paste the Platen Cushion to the DADF. (Figure 4)


(1)

Place the Platen Cushion on the Platen Glass.

(2)

Set up the gap between the Regi Guide and Platen Guide.

(3)

Slowly close the DADF and press it onto the DADF Platen Cushion.

10. Install the Retard Roll. (Figure 6)

Figure 6 j0ki91017
11. Close the Retard Roll Cover. (Figure 7)
(1)

Figure 8 j0ki91096
14. Paste the Label. (Figure 9)

Close the Retard Roll Cover.

Figure 9 j0ki91097
Figure 7 j0ki91018
15. Turn the power ON and check the overall operation.
12. Close the DADF Top Cover.

16. Explain how to handle the machine to the customer where necessary.

13. Connect the DADF cable to the IIT. (Figure 8)

17. Record "DADF: 151V" in the Service Report.

(1)

Connect the cable.

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9.1.2 Duplex Auto-Document Feeder (DADF)

Installation

Installation
9.1.3 Installation of Inner Output Tray (FX Only)

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Version 1.2

9.1.3 Installation of Inner Output Tray (FX Only)

9.1.4 Installation of Side Tray Kit

This Kit is optional for FX countries. It is a standard component for IBG.

Product Code: EC101477

Installation Procedures
1.

Check the bundled items.


(1)

Face Up Transport Assembly: 1

(2)

Face Up Tray: 1

(3)

Tray Cover: 1

2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
4.

Open the L/H Cover Unit.

5.

Open the chute of the Fuser.

6.

Remove the Transport Assembly. (Figure 1)


(1)

Remove the rear link from the Frame.

(2)

Remove the front link from the Frame.

(3)

Remove the Transport Assembly.

Figure 1 j0wa90116
7.

Remove the rear link from the removed Transport Assembly and install it to the Face Up Transport
Asembly. (Figure 2)

Figure 2 j0ki91105
8.

Pull out the spacer of the Face Up Transport Assembly to the position shown in the figure. (Figure 3)

Figure 4 j0ki91107
10. Install the link at the front. (Figure 5)
(1)

Insert the boss of the link into the hole.

Figure 3 j0ki91106
9.

Install the Face Up Transport Assembly. (Figure 4)


(1)

Insert the pin at the front into the hole.

(2)

Mount the rear side on the support.

Figure 5 j0ki91108
11. Push in the spacer. (Figure 6)
(1)
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Move the spacer in the direction of the arrow.

9.1.4 Installation of Side Tray Kit

Installation

Installation
9.1.4 Installation of Side Tray Kit

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Version 1.2

Figure 6 j0ki91109
12. Insert the rear link. (Figure 7)

Figure 8 j0ki91111
14. Install the Tray Cover. (Figure 9)

(1)

Align the tip of the link with the alignment of the installation hole and install it.

(2)

Rotate the link 90 degress in the direction that does not allow it to twist.

(1)

Install the Tray Cover.

Figure 9 j0ki91112
Figure 7 j0ki91110
15. Close the Face Up Transport Assembly.
13. Install the Face Up Tray. (Figure 8)
(1)

Attach the Face Up Tray.

16. Close the L/H Cover Unit.


17. Turn the power ON and enter UI Diag - DC131"NVM Read / Write".
[FX] Change the value of DC131 [742-857] from "0" to "2".
[IBG] If an Inner Output Tray (product code: EC101478) is already installed, change the value from
"1" to "3" instead.
18. Explain to the customer how to operate the machine where necessary.
19. Record "Side Tray Kit: 190V" in the Service Report.

(12) Wing Bracket: 1

9.1.5.1 Installation of Large Color Control Panel (1 of 4)

(13) Latch: 1

Product Code

(14) Stay Bracket: 1

Large Size UI Kit for English: EC101537

(15) Harness Guide: 1

Large Size UI Kit for Korean: EC101538

(16) P-Clamp: 1

Large Size UI Kit for TC: EC101539

(17) Clamp: 3

Large Size UI Kit for SC: EC101540

(18) Thumbscrew: 2

Large Size UI Installation Kit: EC101474

(19) Model Label: 1 set


(20) New Type:Screw(M3x6):7

Installation Procedures
1.

Old Type:Screw(M3x6):3(with 4 dimples on the head)

Check the bundled items.

Old Type:Screw(M3x6):7(without 4 dimples on the head)

Large Color Control Panel - Bundled Items (Figure 1)


(1)

S104 Control Panel: 1

(2)

Key Label: 1

(21) New Type:Screw(M4x6):11


Old Type:Screw(M4x6):8
(22) Tapping Screw (4x10): 2
(23) Tapping Screw (3x8): 2
*There are no illustration notations for Items 19 to 23.

Figure 1 j0ki91173

Large Color Control Panel Installation Kit - Bundled Items (Figure 2)


(1)

Wing Table: 1

(2)

Bottom Cover: 1

(3)

Housing: 1

(4)

Top Cover: 1

(5)

Clip Cover: 1

(6)

Hinge: 1

(7)

Right Hinge Cover: 1

(8)

Left Hinge Cover: 1

(9)

Neck Post Cover: 1

Figure 2 j0ki91174

(10) Front Post Cover: 1


(11) Rear Post Cover: 1
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9.1.5.1 Installation of Large Color Control Panel (1 of 4)

Installation

Installation
9.1.5.1 Installation of Large Color Control Panel (1 of 4)

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Version 1.2
(1)

Remove the screws (x2).

(2)

Remove the Rear Cover.

Figure 3 j0ki91175
2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING

Figure 5 j0ki91146
8.

Remove the MCU Cover. (Figure 6)


(1)

After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

Release the hook and remove the MCU Cover.

Turn OFF the main power switch and unplug the power plug.
4.

Remove the Connector Cover of the Control section at the right of the machine.

5.

Disconnect all cables connected to the Control section at the right of the machine.

6.

Remove the Filter Cover. (Figure 4)


(1)

Release the hook and remove the Filter Cover.

Figure 6 j0ki91069
9.

Remove the Rear Lower Cover. (Figure 7)


(1)

Figure 4 j0ki91145
7.

Remove the Rear Upper Cover. (Figure 5)

Disconnect the connector.

(2)

Remove the screws (x3).

(3)

Remove the Rear Lower Cover.

Figure 7 j0ki91070
10. Remove the wire harness from the clamp. (Figure 8)
(1)

Figure 9 j0ki91075
12. Remove the screws that secure the PWB Chassis Unit. (Figure 10)

Release the clamps (x2) and remove the wire harness.

(1)

Figure 8 j0ki91074
11. Remove the screws that secure the PWB Chassis Unit. (Figure 9)
(1)

Figure 10 j0ki91076
13. Open the PWB Chassis Unit. (Figure 11)

Remove the screws (x2).

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Remove the screws (x3).

(1)

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Remove the screws (x3) and open the PWB Chassis Unit.

9.1.5.1 Installation of Large Color Control Panel (1 of 4)

Installation

Installation
9.1.5.1 Installation of Large Color Control Panel (1 of 4)

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Version 1.2

Figure 13 j0ki91083

Figure 11 j0ki91077
14. Open the Platen Cover or DADF.

18. Open the L/H Cover Unit.

15. Remove the Blind Covers from the IIT Left Cover. (Figure 12)

19. Open the L/H High Chute of Exit 2.

(1)

Remove the Blind Covers (x2).

20. Remove the Left Upper Cover. (Figure 14)


(1)

Remove the screws (x2).

(2)

Remove the Left Upper Cover.

Figure 12 j0ki91131
16. Open the Front Cover.

Figure 14 j0ki91177

17. Remove the Front Left Cover. (Figure 13)


(1)

Remove the screw.

(2)

Remove the Front Left Cover in the direction of the arrow.

21. Go to 9.1.5.2 Installation of Large Color Control Panel (2 of 4).

9.1.5.2 Installation of Large Color Control Panel (2 of 4)


Installation Procedures
1.

Remove the Left Rear Upper Cover. (Figure 1)


(1)

Remove the screws (x2).

(2)

Remove the Left Rear Upper Cover.

Figure 3 j0ki40104
4.

Remove the screws that secure the W85 Control Panel. (Figure 4)
(1)

Remove the screws (x2).

Figure 1 j0ki91178
2.

Remove the Blind Cover of the Left Rear Upper Cover. (Figure 2)
(1)

Remove the Blind Cover.

Figure 4 j0ki91085
5.

Figure 2 j0ki91179
3.

Remove the screws that secure the W85 Control Panel. (Figure 3)
(1)

Remove the Stylus Pen.

(2)

Remove the screws (x2).

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Remove the W85 Control Panel. (Figure 5)


(1)

Hold the W85 Control Panel and slide it slowly to the Front.

(2)

Release the cable from the hooks (x2).

(3)

Release the hook at the bottom of the Connector Housing and disconnect the connector.

(4)

Release the clamp to remove the USB Cable.

(5)

Disconnect the connector of the USB Cable at the inner side.

9.1.5.2 Installation of Large Color Control Panel (2 of 4)

Installation

Installation
9.1.5.2 Installation of Large Color Control Panel (2 of 4)

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Version 1.2

Figure 5 j0ki91086
6.

Remove the W85 UI Cable. (Figure 6)


(1)

Figure 7 j0ki91182
8.

Remove the W85 UI Cable and the USB Cable from the Frame.

Install the Wing Bracket. (Figure 8)


(1)

Install Wing Bracket.

(2)

Secure them by using the screws (M3x6: x4).

(3)

Secure it by using the screws (M4x6: x2).

Figure 6 j0ki91181
7.

Disconnect the connector of the W85 UI Cable at the BP PWB side and remove the W85 UI Cable.
(Figure 7)

Figure 8 j0ki91183

(1)

Disconnect the connector.

(2)

Remove the cable bands (x2).

(1)

Install the clamps (x3).

(3)

Release the clamp to remove the W85 UI Cable.

(2)

Secure the USB Cable by using the clamps (x3).

(4)

Remove the W85 UI Cable from the Harness Guide.

9.

Install the clamps. (Figure 9)

Figure 9 j0ki91210
10. Install the Wing Tray. (Figure 10)
(1)

Figure 11 j0ki91185
12. Secure the Wing Tray. (Figure 12)

Install the Wing Tray.

(1)

Tighten the screws (M4x6:2).

Figure 10 j0ki91184
11. Secure the Wing Tray. (Figure 11)
(1)

Figure 12 j0ki91191
13. Install the Stay Bracket. (Figure 13)

Secure it by using the Thumbscrews (x2).

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(1)

Install Stay Bracket.

(2)

Secure it by using the screws (M4x6: x4).

9.1.5.2 Installation of Large Color Control Panel (2 of 4)

Installation

Installation
9.1.5.2 Installation of Large Color Control Panel (2 of 4)

Figure 13 j0ki91186
14. Reinstall the Left Upper Cover. (Figure 14)
(1)

Secure the Left Upper Cover.

15. Thread the S104 UI Cable. (Figure 15)


Thread the S104 UI Cable.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

Figure 15 j0ki91188
16. Install the S104 UI Cable to the BP PWB by referring to the removal procedure in Step 7.
17. Go to 9.1.5.3 Installation of Large Color Control Panel (3 of 4).

Figure 14 j0ki91187

(1)

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9.1.5.3 Installation of Large Color Control Panel (3 of 4)


Installation Procedures
1.

Insert the S104 UI Cable into the U-Groove and reinstall the Left Upper Cover. (Figure 1)
(1)

Insert the S104 UI Cable into the U-Groove and secure the Left Upper Cover.

Figure 3 j0ki91192
4.

Install the Front Post Cover.(Figure 4)


(1)

Install the Front Post Cover

Figure 1 j0ki91189
2.

Install the latch to the Wing Tray. (Figure 2)


(1)

Install the latch.

Figure 4 j0ki91237
5.

Figure 2 j0ki91190
3.

Install the hinge. (Figure 5)


(1)

Install the hinge.

(2)

Secure it by using the New Type:Screw (M4x6:3)


or Old Type:Screw (M3x6:3).

Install the Bottom Cover. (Figure 3)


(1)

Install the Bottom Cover in the direction of the arrow.

(2)

Secure it by using the Tapping Screws (M4x10: 2).

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9.1.5.3 Installation of Large Color Control Panel (3 of 4)

Installation

Installation
9.1.5.3 Installation of Large Color Control Panel (3 of 4)

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Version 1.2

Figure 5 j0ki91238
6.

Install the Neck Post Cover.(Figure 6)


(1)

Figure 7 j0ki91198
8.

Install the Neck Post Cover.

Pass the S104 UI Cable through the hinge. (Figure 8)


(1)

Pass the S104 UI Cable through the hinge.

Figure 6 j0ki91239
7.

Install the Rear Post Cover.(Figure 7)


(1)

Figure 8 j0ki91195
9.

Install the Harness Guide. (Figure 9)

Install the Rear Post Cover in the direction of the arrow.

(1)

Insert the hook of the Harness Guide into the hinge.

Secure it by using the Screw (M3x6).

(2)

Slowly push the Harness Guide in the direction of the arrow.

Figure 9 j0ki91196
10. Close the PWB Chassis Unit.
11. Remove the One Touch Panel. (Figure 10)
(1)

Release the hooks (x2).

(2)

Remove the One Touch Panel.

(3)

Move the Block of the Connector Housing in the direction of the arrow.

(4)

Remove the Flexible Flat Cable.

Figure 10 j0ki40105
12. Turn the W85 Control Panel upside down.
13. Release the hooks of the Overlay Cover. (Figure 11)
(1)

Release the hooks (x3).

Figure 11 j0ki40107
14. Turn the W85 Control Panel so that its screen is face up.
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9.1.5.3 Installation of Large Color Control Panel (3 of 4)

Installation

Installation
9.1.5.3 Installation of Large Color Control Panel (3 of 4)

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Version 1.2

15. Remove the Overlay Cover. (Figure 12)


(1)

Remove the Overlay Cover in the direction of the arrow.

Figure 14 j0ki40110
Figure 12 j0ki40108

20. Remove the W85 Console Assembly. (Figure 15)


(1)

Remove the W85 Console Assembly in the direction of the arrow.

16. Turn the W85 Control Panel upside down.


17. Remove the screws that secure the W85 Console Assembly. (Figure 13)
(1)

Remove the Tapping Screw.

(2)

Remove the screws (x2),


and one of them is to be used for the step12 of 9.1.5.4

Figure 15 j0ki40111
21. Go to 9.1.5.4 Installation of Large Color Control Panel (4 of 4).

Figure 13 j0ki40109
18. Turn the W85 Control Panel so that its screen is face up.
19. Remove the screws that secure the W85 Console Assembly. (Figure 14)
(1)

Remove the Tapping Screws (x2).

(2)

Remove the screw.

(2)

9.1.5.4 Installation of Large Color Control Panel (4 of 4)

Secure it by using the Tapping Screws (M3x8: x2) provided in the Kit.

Installation Procedures
1.

Install the housing. (Figure 1)


(1)

Install the housing.

Figure 3 j0ki40109
5.

Connect the USB Cable to the USB Connector of the housing. (Figure 4)
(1)

Secure the USB Cable to the clamp such that the cable tie of the USB Cable is at the right side
of the clamp.

(2)

Connect the connector and store the excess length of USB Cable in the square hole.

Figure 1 j0ki91204
2.

Secure the Housing by using the screws that were removed in step 19 of 9.1.5.3.(Figure 2)
(1)

Secure it by using the Tapping Screws (x2).

(2)

Secure it by using the screw.

Figure 4 j0ki91206
6.
Figure 2 j0ki91205
3.

Turn the housing upside down.

4.

Secure the housing by using the screws. (Figure 3)


(1)

Secure the housing to the IIT. (Figure 5)


(1)

Install the housing.

(2)

Secure it by using the screws (x4).

Secure it by using the Tapping Screw that were removed in step 17 of 9.1.5.3.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-43

9.1.5.4 Installation of Large Color Control Panel (4 of 4)

Installation

Installation
9.1.5.4 Installation of Large Color Control Panel (4 of 4)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-44

Version 1.2

Figure 5 j0ki91207
7.

Install the Top Cover. (Figure 6)


(1)

Figure 7 j0ki91209
9.

Install the Top Cover.

Remove the Rear Panel Cover of S104 Control Panel. (Figure 8)


(1)

Remove the screw.

(2)

Remove the Rear Panel Cover.

Figure 6 j0ki91208
Figure 8 j0ki91199
8.

Install the Clip Cover and paste the Model Label. (Figure 7)
(1)

Install the Clip Cover.

(2)

Paste the Model Label.

10. Loosen the screws of S104 Control Panel. (Figure 9)


(1)

Loosen the screws (x4).

Figure 9 j0ki91200

Figure 11 j0ki91202

11. Install the S104 Control Panel. (Figure 10)


(1)

Install the S104 Control Panel.

(2)

Tighten the screws (x4).

13. Reinstall the Rear Panel Cover.


14. Install the Right Hinge Cover and Left Hinge Cover. (Figure 12)
(1)

Install the Right Hinge Cover and Left Hinge Cover.

(2)

Secure them by using the screws (M3x6: x2).

Figure 10 j0ki91201
Figure 12 j0ki91203
12. Install the S104 UI Cable to the S104 Control Panel. (Figure 11)
(1)

Connect the connector.

15. Reinstall the parts that were removed.

(2)

Insert the cable bands (x2).

(3)

Secure it by using the clamp.

16. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.

(4)

Attach the P-Clamp and secure it by using the Screw that were removed in step 17 of 9.1.5.3
(M3x6).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

17. Turn the power ON and press any key on the Large Color Control Panel. After a while (approx.
1min), the <Log In / Out> button, etc. will blink. At that timing, turn OFF the power switch and the
main power switch, then turn the power ON again. Verify that the Large Color Control Panel is
recognized, has started up normally, and has entered the operational state.

2010/08
9-45

9.1.5.4 Installation of Large Color Control Panel (4 of 4)

Installation

Installation
9.1.6 Installation of Wing Kit

18. Follow the instructions in the UI UNIT Collection Request Guide within the Kit to collect the W85
Control Panel.
19. Record "Large Color Control Panel: 187V" in the Service Report.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-46

Version 1.2

9.1.6 Installation of Wing Kit


Product Code: EC101481

Installation Procedures
1.

Before Installation
The Wing Table can be installed at the left or right side. Because the installation procedure for the
left and right sides are the same, the following describes only the procedure for the left side.

2.

Check the bundled items. (Figure 1)


(1)

Wing Table: 1

(2)

Latch: 1

(3)

Wing Bracket: 1

(4)

Thumbscrew: 2

(5)

Screw (M3x4): 4

Figure 1 j0ki91129
3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.

Open the Platen Cover or DADF.

6.

Remove the IIT Left Cover. (Figure 2)


(1)

Remove the screws (x2).

(2)

Remove the IIT Left Cover.

Figure 2 j0ki91130
7.

Figure 4 j0ki91132

Remove the Blind Covers from the IIT Left Cover. (Figure 3)

10. When installing the Wing Table at the right side, Step 11 can be skipped.

(1)

11. Install the Latch. (Figure 5)

Remove the Blind Covers (x2).

Figure 3 j0ki91131

Figure 5 j0ki91133

8.

Install the IIT Left Cover.

9.

Install the Wing Bracket. (Figure 4)

(1)

Install the Wing Table Assembly.

(1)

Install Wing Bracket.

(2)

Tighten the Thumb Screws (x2).

(2)

Tighten the screws (M3x4: x4).

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

12. Install the Wing Table Assembly. (Figure 6)

2010/08
9-47

9.1.6 Installation of Wing Kit

Installation

Installation
9.1.7 Installation of English Kit (FX Only)

2010/08
9-48

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

9.1.7 Installation of English Kit (FX Only)


This Kit is not available for IBG region.

Figure 6 j0ki91134
13. Return the Power Cord to its original state and return the machine to its installation location.
14. Record "Wing Kit: 192V" in the Service Report.

Version 1.2

8.

9.1.8 Installation of HDD Extension Kit


Product Code: EC101541

Install the HDD. (Figure 2)


(1)

Install the HDD.

(2)

Connect the connector.

Installation Procedures
1.

Before Installation
This Kit can be installed to:

DocuCentre C5570/C4470/C3370 (IBG English, Korean, TC)

DocuCentre C2270 (SC)

2.

Check the bundled items.

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

(1)

HDD: 1

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

Figure 2 j0ki91231

CAUTION

9.

Static electricity may damage electrical parts. Always wear a wrist band during servicing.
If a wrist strap is not available, touch some metallic parts before servicing to discharge the static
electricity.
7.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle, hold onto the handle, and pull out the Control Unit.

Reinstall the Control Unit.

10. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
11. Record "HDD Extension Kit: 197V" in the Service Report.

Figure 1 j0ki91051

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-49

9.1.8 Installation of HDD Extension Kit

Installation

Installation
9.1.9 Installation of Extension System RAM (1GB/512MB)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-50

Version 1.2

9.1.9 Installation of Extension System RAM (1GB/512MB)


Product Code

Extension System RAM (1GB): EC101476

Extension System RAM (512MB): EC101475

Installation Procedures
1.

Before Installation
The system memory can be increased up to the maximum of 2GB.

2.

Check the bundled items.


(1)

DIMM: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist
band is not available, touch some metallic parts before servicing to discharge the static electricity.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

7.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle and pull out the Control Unit.

Figure 1 j0ki91051
8.

Switch the DIMM in Slot M2. Or, insert the DIMM into Slot M2. (Figure 2)

Figure 2 j0ki91052
9.

Reinstall the Control Unit.

10. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
11. Record "Extension System RAM (1GB: 217V/512MB: 216V)" in the Service Report.

9.1.10 Installation of Gigabit Ethernet Port


Product Code: EC101517

Installation Procedures
1.

Before Installation
This Kit cannot be installed together with the Parallel port.

2.

Check the bundled items.


(1)

Gigabit Ethernet: 1

(2)

Seal: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Figure 2 j0ki91056

Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

7.

9.

Install the Gigabit Ethernet by reusing the Knurling Screws (x2) that were removed in Step 8.
(Figure 3)

Pull out the Control Unit. (Figure 1)

(1)

Install the Gigabit Ethernet.

(1)

Loosen the Thumbscrews (x2).

(2)

Secure it by using the Knurling Screws (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle, hold onto the handle, and pull out the Control Unit.

Figure 1 j0ki91051
8.

Remove the Plate. (Figure 2)


(1)

Remove the Knurling Screws (x2).

(2)

Remove the Plate.

Figure 3 j0ki91066
10. Reinstall the Control Unit.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-51

9.1.10 Installation of Gigabit Ethernet Port

Installation

Installation
9.1.10 Installation of Gigabit Ethernet Port

2010/08
9-52

11. Paste the seal. (Figure 4)

Figure 4 j0ki91114
12. Connect the cable to the Gigabit Ethernet.
13. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
14. Press the <Machine Status> button and select [Machine Configuration].
Verify that "Gigabit Ethernet Board" is displayed with "Installed" status.
15. Record "Gigabit Ethernet Board: 211V" in the Service Report.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.1.11.1 Installation of Adobe PostScript 3 TC/SC Additional


Fonts Kit Hardware
Product Code

Adobe PostScript 3 Kit (English): EC101547 (SW Key)

Adobe PostScript 3 Kit (TC/SC Additional Fonts Kit): EC101548


CAUTION

When installing the Adobe PostScript 3 Kit to machines installed with Image Log (Standard), always set
the Image Log Software Key for Adobe PostScript 3 before installing the Adobe PostScript 3 Kit. If the
Adobe PostScript 3 Kit is installed without setting the key, the log data on the hard disk will be cleared.

Installation Procedures
1.

Before Installation
[DocuCentre-IV C5570/C4470/C3370/C2270 (IBG English, Korean, TC), DocuCentre-IV C2270
(SC)]

When installing this Kit to DocuCentre-IV C5570/C4470/C3370/C2270 (IBG English, Korean,


TC) and DocuCentre-IV C2270 (SC), item 9.1.9 Extension System RAM (1GB) is required.
Prepare the Kits and perform the installation in one continuous operation.

Figure 1 j0ki91051
8.

Insert the TC/SC Additional Font ROM into Slot R1. (Figure 2)

[ApeosPort-IV C5570/C4470/C3370/C2270, DocuCentre-IV C5570/C4470/C3370 (SC)]

2.

When installing this Kit to ApeosPort-IV C5570/C4470/C3370/C2270 and DocuCentre-IV


C5570/C4470/C3370 (SC), item 9.1.9 Extension System RAM (512MB) is required. Prepare
the Kits and perform the installation in one continuous operation.

Check the bundled items.


(1)

TC/SC Additional Font ROM: 1

(2)

Software License Agreement: 1

(3)

CD ROM Packaging: 1

(4)

Adobe Label: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.

Figure 2 j0ki91135

CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist
band is not available, touch some metallic parts before servicing to discharge the static electricity.

9.

Reinstall the Control Unit.

5.

Remove the Connector Cover of the Control section at the right of the machine.

10. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.

6.

Disconnect all cables connected to the Control section at the right of the machine.

11. Paste the Adobe Label at the position shown in the following figure. (Figure 3)

7.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle and pull out the Control Unit.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-53

9.1.11.1 Installation of Adobe PostScript 3 TC/SC Additional Fonts Kit

Installation

Installation

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-54

9.1.11.2 PostScript Settings

Version 1.2

9.1.11.2 PostScript Settings


9.1.11.2.1 About the PostScript Driver Library
The following software is included in the PostScript Driver Library CD-ROM.
1.

Software directory structure for Windows


Table 1
File/Folder Name

Software

-Win2000

MSP Script Plug-in driver for Windows 2000, Windows


XP, and Windows Server 2003 (Japanese)

-English

Universal installer for Windows 95, Windows 98,


Windows Me, Windows NT4.0, Windows 2000,
Windows XP, and Windows Server 2003 (English)

-PPD

Japanese PPD file for Windows

FXOPS-PS

Figure 3 j0ki91136

-Ps3_fnts
12. Go to 9.1.11.2 PostScript Settings.

-CE Fonts

13. Record "Adobe PostScript 3 Kit: 213V" and/or "TC/SC Additional Fonts Kit: 214" in the Service
Report.

114 typefaces of European Type 1 screen font


(CE version) for Windows

-TrueType fonts

19 typefaces of European TrueType screen font for


Windows

-Type1Fonts

117 typefaces of European Type 1 screen font for


Windows

-ICM

ICC Profile for Windows

-ATM

Adobe Type Manager 3.2J for Windows 95, Windows


98, Windows Me

-AR6

Adobe Acrobat Reader 6.0.1J for Windows

-read me.txt

2.

-manual.pdf

Top menu of "PostScript Software Kit" pdf manual

-manual

The folder that stores the PDF documents that are


called from the top menu of the various manuals.

Software directory structure for Macintosh


Table 2
File/Folder Name

Software

FXOPS-PS
-Readme
-Manual

Top menu of PDF manual

-manual

The folder that stores the PDF documents that are


called from the top menu.

-AdobePS8.8J
-Readme first
-Fxreadme
-AdobePS88J Installer

PostScript driver for Mac OS 8.6 (Japanese) or later

File/Folder Name

Table 2

9.1.11.2.2 Setting Items

Software

Use the Control Panel of the printer to set up the following items according to the environment.

-AdobePS8.8J Plugin

-Readme first

Enable the port to be used.

-Fxreadme
-AdobePS88J Plugin
Installer

Windows: Parallel/Ipd/Netware/SMB/IPP/USB

PostScript driver for Mac OS 8.2.2 (Japanese) or later

-AdobePS8.7J

Mac: EtherTalk/USB

Port Settings

Memory Settings

Set up the ports of the machine and conditions for communication where necessary.

-Readme first
- AdobePS8.7J Installer

PostScript driver for Mac OS 8.5 (Japanese) or later

Change the memory available for PostScript where necessary.

-AdobePS8.5.2J
-About AdobePS
- AdobePS8.5.2J Installer

PostScript driver for Kanji Talk 7.5.3 to Mac OS 8.1


(Japanese)

-MacOS X
-10.1.5

PPD Installation package (Japanese) for Mac OS X


v10.1.5

-10.2.x

PPD Installation package (Japanese) for Mac OS X


v10.2.x

-10.3.3

PPD Installation package (Japanese) for Mac OS X


v10.3.3 ~ v10.3.9

-Printer description file

Japanese PPD file for Macintosh

-Color Sync Properties

ICC Profile for Macintosh

-FujiXerox PS Utility

Fuji Xerox PS Utility for Macintosh

-Screen fonts

Screen fonts for Macintosh

For how to configure the various setting items, refer to the "ApeosPort-IV/DocuCentre-IV C5570/C4470/
C3370/C2270 User Guides".

9.1.11.2.3 Operation in Windows 2000, Windows XP, Windows Server 2003


9.1.11.2.3.1 Bundled Software
NOTE: Refer to the User Guide for details.
The following items required for printing in Windows 2000, Windows XP and Windows Server 2003 are
found in the accompanying CD-ROM.
Win2000 folder
The inf file and Japanese PPD file for the installation of additional printer features are found in
the Microsoft PostScript Driver (Japanese).
PPD folder
The PPD file is found here. Use this when adding PPD files to applications.

-ATM

Ps3_fnts folder

-ATM402

Adobe Type Manager 4.0.2 for Macintosh

-ATM452

Adobe Type Manager 4.5.2 for Mac OS 9

-AR6

Port Status

136 typefaces of screen font (19 typefaces of TrueType format and 117 typefaces of Type 1
format) that are supported printer fonts are found here. However, Type 1 format fonts cannot
be used in Windows 2000 (Japanese), Windows XP (Japanese) and Windows Server 2003
(Japanese).

Adobe Acrobat Reader 6.0.1J for Macintosh

19 typefaces of TrueType Font are found in the "TrueType (Core OS) fonts" folder.
Readme.txt
Precautions for using the printer driver are described here. Precautions for using the printer
driver are also found in "readme.txt" and "fxreadme.txt" of each folder.
9.1.11.2.3.2 Hardware/Software Requirements
The following is the operating environment for the printer driver for Windows 2000, Windows XP and
Windows Server 2003.
Computer

IBM PC/AT compatible machine or PC-9800 series with Windows 2000, Windows XP or
Windows Server 2003 operating environment

Software

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-55

Windows 2000 Professional

9.1.11.2 PostScript Settings

Installation

Installation
9.1.11.2 PostScript Settings

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
9-56

Version 1.2

Windows 2000 Server

Computer

Windows 2000 Advanced Server

Windows 2000 XP Professional

Windows 2000 XP Home Edition

Software

Windows XP Home Edition

Windows Server 2003, Standard Edition

Windows 2000 Server

Windows Server 2003, Enterprise Edition

Windows 2000 Advanced Server

Windows Server 2003, Datacenter Edition

Windows XP Professional

Windows Server 2003, Web Edition

Windows XP Home Edition

9.1.11.2.3.3 AdobePS Software Installation

Windows Server 2003, Standard Edition

Installation Procedure for Windows 2000

Windows Server 2003, Enterprise Edition

IBM PC/AT compatible machine or PC-9800 series with Windows 2000, Windows XP or
Windows Server 2003 operating environment
Windows 2000 Professional

Windows Server 2003, Datacenter Edition

Windows Server 2003, Web Edition

1.

Startup Windows 2000.

2.

Click [Printers] from the "Settings" menu in the "Start" menu.

9.1.11.2.4.2 Installation Procedure for Windows 2000, Windows XP, Windows Server 2003

3.

Open "Add Printer".

Installation Procedure for Windows 2000

4.

Click [Next>].

5.

Select how the printer is connected to the PC and click [Next>].

1.

6.

Select the printer port and click [Next>].

2.

Disconnect the USB cable if it is connected.

For LPR protocol connection

3.

Check that the computer is turned ON, and turn the printer OFF.

Install the Printer Driver.

(1) Click [Add Port...].

4.

Connect the computer and the printer using the USB cable.

(2) Select "Standard TCP/IP Port" in the "Type" menu and click [New Port...].

5.

Turn the printer ON.

(3) Click [Next].

6.

Click [Printers] from the "Settings" menu in the "Start" menu.

(4) Enter the printer IP address in "Printer Name or IP Address" and click [Next].

7.

Select the added printer icon and click [Properties] in the "File" menu.

(5) If "Additional Port Information Required" is displayed, select the Series Name of the model
in "Standard" under "Device Type".

8.

The USB port for the printer is added in the "Port" list of the "Ports" tab.

9.

Click [Print Test Page] on the "General" tab.

(6) Click [Finish] on the displayed dialog box.

10. Check the print result and select [OK] if the printing was done properly.

For USB port connection


When using USB Port, select "LPT1". After the printer driver installation has completed, select
USB Port.

11. Click [OK] in the "Properties" dialog box.

9.1.11.2.5 Operations on Macintosh


9.1.11.2.5.1 Bundled Software

7.

Insert the "PostScript Driver Library" CD-ROM into the CD-ROM drive.

8.

Click [Use Disk].

NOTE: Refer to the User Guide for details.

9.

Enter "x:\win2000" and click [OK].

The following items required for printing in Macintosh are found in the accompanying CD-ROM.

10. Select the printer model from the "Printers" list with the PostScript Japanese font and click [Next>].
11. Enter the printer name and set whether to use it as the default printer. Click [Next>].

"AdobePS 8.8J" folder

12. Select "Do not share this printer" and click [Next>].

The following Adobe PostScript Driver files are found here.

13. Select "Yes" or "No" and click [Finish].

AdobePS88J Installer: For Mac OS 8.6 (Japanese) or later

14. Click [Finish].

Readme first

15. Check that the printer has been added in the [Printers] window after copying.

Fxreadme

9.1.11.2.4 Using the USB Port

"AdobePS 8.8J Plugin" folder

9.1.11.2.4.1 Hardware/Software Requirements

The following Adobe PostScript Driver and out company's plugin file for the additional features
are found here. (Only for use by DC550 I/650 I/C750 I,AP550 I/650 I/750 I)

NOTE: Refer to the User Guide for details.

AdobePS88J Installer Plugin: For Mac OS 9.2.2 (Japanese) or later

Readme first

Fxreadme

The following is the operating environment for the printer driver for Windows 2000, Windows XP and
Windows Server 2003.

"AdobePS 8.7J" folder

Refer to the additional documentation in each folder for the installation procedure.

The following Adobe PostScript Driver files are found here.

AdobePS87J Installer: For Mac OS 8.5 (Japanese) or later

Readme first

Fxreadme

"AR6" folder
Acrobat Reader (6.0.1J) for Macintosh is found here.
"ColorSync" folder
ICC Profile for Macintosh is found here.

"AdobePS 8.5.2J" folder

"Readme"

The following Adobe PostScript Driver files are found here.

Contact details and precautions are described here.

AdobePS852J Installer: For Kanji Talk 7.5.3 to Mac OS 8.1 (Japanese)

9.1.11.2.5.2 Hardware/Software Requirements

About AdobePS

The following is the operating environment for the printer driver and utilities for Macintosh.

Fxreadme
Computer

"Mac OS X" folder


The following Mac OS X v10.1.5/v10.2.x/v10.3.310.3.9 folder contains the corresponding PPD
installation package and plugin installation package.

Macintosh

Power Macintosh

FujiXerox PPD Installer: Mac OS X v10.1.5/v10.2.x Japanese Version

Software

FujiXerox Plugin Installer: Mac OS X v10.3.39 Japanese Version

Print Driver

Fxreadme

AdobePS 8.5.2J: Kanji Talk 7.5.3 to Mac OS 8.1 Japanese Version

"Printer description file" folder

AdobePS 8.7J: Mac OS 8.5 Japanese Version or later

AdobePS 8.8J: Mac OS 8.6 Japanese Version or later

AdobePS 8.8J Plugin: Mac OS 9.2.2 Japanese Version or later

Printer description files used in printer driver settings (other than AdobePS8.8J, AdobePS8.7J
and AdobePS 8.5.2J) are found here.
"Fuji Xerox PS Utility" folder

PPD Installation Package

Use this when setting up the printer from a Macintosh computer. The settings available vary
according to the printer. Fuji Xerox PS Utility operates in Kanji Talk 7.5.3 (Japanese) or later.

FujiXerox PPD Installer: Mac OS X v10.1.2/v10.2.x/v10.3.3 ~ 10.3.9 (for Japanese)

Utilities

"Screen fonts" folder

FujiXerox PS Utility: KanjiTalk 7.5.3 Japanese Edition and later

Screen fonts used in Macintosh. The following are found here.

9.1.11.2.5.3 Installation Procedure

<Installation Procedure for KanjiTalk 7.5.3 ~ Mac OS 8.6 Japanese Edition and later>

"Japanese fonts"
Morisawa fonts

<Ryumin L-KL><Gothic Medium BBB>

1.

<FutoMin A101><FutoGo B101><Jun 101>

2.

Open the "FXOPS-PS" icon.

Heisei fonts

3.

Open the "AdobePS 8.5.2J" folder.

<Heisei Mincho W3><Heisei Kaku Gothic W5>

4.

Open the "AdobePS 8.5.2J" folder.

<Heisei Maru Gothic W4>

5.

Open the "About AdobePS" file and read the information about the Adobe Printer Driver.

These can be installed by copying the "Font Suitcase" and "Marukan" in the
respective font folders into the "Systems Folder".

6.

Open the "AdobePS852J Installer" program icon.

7.

Click [Continue].

"PostScript 3 Fonts" (European fonts)


136 typefaces of screen font are found here. Among the 136 typefaces of screen
font, 19 are TrueType format and 117 are Type 1 format. Type 1 format screen fonts
cannot be used on Macintosh computers that do not have ATM installed. Adobe
PostScript Driver must also be used for printing.

Additional European fonts

8.

Click [Agree].

9.

Check the "Install location". Change the directory where necessary and click [Install].

10. Click [Reboot].


<When using EtherTalk>
1.

Make sure that the printer Port Status of EtherTalk is "Enabled" and that the EtherTalk Print Mode
specification is set to "PS" (PostScript).

2.

From the "Apple" menu, select [Chooser] and then select [AdobePS].

3.

Select the printer from the "Select a PostScript Printer" list at the right side of the Chooser and click
[Create].

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9.1.11.2 PostScript Settings

There are 28 additional typefaces of European font.


"ATM" folder
Adobe Type Manager for Macintosh is found here. Use "ATM452" for Mac OS 9. Otherwise,
use "ATM402".
Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Insert the "PostScriptR Driver Library" CD-ROM into the CD-ROM drive.

Installation

Installation
9.1.11.2 PostScript Settings

When unable to automatically search for the PPD file

1.

The "PostScript Printer Description (PPD) File Selection" screen is displayed. Select the PPD
file according to the printer model and the PostScript Japanese font from the list and click
[Select].
4.

Next, set the options. Display the options setting screen.

5.

Click [Option Configuration].

6.

Set the options.

7.

Click [OK] on this screen and the screen that appears after.

8.

Close the Chooser.

2.

Disconnect the USB cable if it is connected.

2.

Check that the Macintosh computer is turned ON. Turn the printer OFF.

3.

Connect the Macintosh and the printer using the USB cable.

4.

Turn the printer ON.

5.

Run "Desktop Printer Utility".

6.

Select "AdobePS" from "Printers" and then "Printer (USB)" from "Create on Desktop...". Click [OK].

7.

Click [Change...] of "Select a USB Printer".

8.

Select the printer from the list and click [OK].

9.

Click [Auto Setup] of "PostScript Printer Description (PPD) File".

Version 1.2
When using USB port, perform the following step. When not using USB port, go to Step 2.
(1)

Disconnect the USB cable if it is connected.

(2)

Check that the Macintosh computer is turned ON. Turn the printer OFF.

(3)

Connect the Macintosh and the printer using the USB cable.

(4)

Turn the printer ON.

Check the Port Settings at the Printer.

When Using AppleTalk


Make sure that EtherTalk is "Enabled" and that the EtherTalk Print Mode specification is set to
"PS" (PostScript).

<For USB port connection>


1.

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When Using IP

When Using USB

Enable LPD.
Enable USB.
3.

Run "Printer Setup Utility".

4.

Click [Add].

5.

Select the protocol to be used to connect to the printer.

When Using AppleTalk


(1)

Select "AppleTalk" from the menu and specify the zone of the printer that is to be used.

(2)

Select the printer to be used from the list.

(3)

10. Select the PPD file according to the printer model and the PostScript Japanese font from the list and
click [Select].

In Mac OS X v.10.1.5, select "Others..." from "Printer Types".

11. Click [Create].


12. Enter the printer name and the save location in the dialog box that appears. Click [Save].
13. Set the options.
<Adding Printers for Mac OS X v10.1.5/v10.2.x/v10.3.3 ~ 10.3.9>
1.

Start up the Macintosh.

2.

Insert the "PostScriptR Driver Library" CD-ROM into the CD-ROM drive.

3.

Open the "FXOPS-PS" icon.

4.

Open the "Mac OS X" folder.

5.

Open the file "10.1.5", "10.2.x", or "10.3.3" depending on the version of the OS that is being used.

6.

Open the "Fxreadme" file and read the information about the installer.

7.

Open the "FujiXerox Plugin Installer" program icon.

8.

Input the System Administrator Name and Password and click [OK].

9.

Click [Agree].

10. Check the "Install location". Change the directory where necessary and click [Install].

Select "Auto Select" and go to Step 6.


If not able to use "Auto Select", select "Others..." and go to Step 4.

(4)

The volume that is run by Mac OS X "/Library/printers/PPDs/Contents/Resources/ja.lproj"


appears.

(5)

Select the PPD file according to the printer model and the PostScript Japanese font from
the list and click [Select].

(6)

Click [Add].

When Using IP
(1)

Select "IP Print" from the menu and input the IP Address of the printer that is to be used in
the "Printer Address" field.

(2)

Select "Others..." from "Printer Types".

(3)

The volume that is run by Mac OS X "/Library/printers/PPDs/Contents/Resources/ja.lproj"


appears.

(4)

Select the PPD file according to the printer model and the PostScript Japanese font from
the list and click [Select].

(5)

Click [Add].

When Using USB

11. When the dialog box indicating that the installation has completed appears, click [Finish].

(1)

Select "USB" from the menu.

<Adding Printers>

(2)

Select the printer to be used from the list.

After the PPD file installation has completed, set the PPD file at the printer driver and add the printer.
The printer driver will control the printer functions based on the information contained in the PPD file.

Here, the explanation uses Mac OS X v10.3.9 as an example.

(3)

Select "Auto Select" from "Printer Types".

(4)

Click [Add].

When Using Rendezvous


(1)

Select "Rendezvous" from the menu.

(2)

Select the printer to be used from the list.

(3)

Click [Add].

11. Click [Create].

6.

Open the file "10.1.5", "10.2.x", or "10.3.3" depending on the version of the OS that is being used.

12. Enter the printer name and the save location in the dialog box that appears. Click [Save].

7.

Open the "Fxreadme" file and read the information about the installer.

13. Set the options.

8.

Open the "FujiXerox Plugin Installer" program icon.

9.

Input the System Administrator Name and Password and click [OK].

10. Click [Agree].


11. Check the "Install location". Change the directory where necessary and click [Install].
12. When the dialog box indicating that the installation has completed appears, click [Finish].
9.1.11.2.5.4 Screen Fonts Installation Procedure
<Screen Fonts Installation Procedure>
1.

Insert the "PostScript Driver Library" CD-ROM into the CD-ROM drive.

2.

Open the "FXOPS-PS" icon.

3.

Open the "Screen Fonts" folder.

For KanjiTalk 7.5.3 ~ Mac OS 8.6


Copy all the files in the Font Folder that is to be installed into the Macintosh's "Systems Folder"
and click [OK].

For Mac OS X v10.1.5/v10.2.x/v10.3.3 ~ 10.3.9


Copy all the files in the Font Folder that is to be installed into the "Fonts" folder under the
"Library" folder of Mac X Disk.

4.

Reboot the Macintosh computer.

9.1.11.2.5.5 Fuji Xerox PS Utility Installation Procedure


<Fuji Xerox PS Utility Installation Procedure>
1.

Insert the "PostScript Driver Library" CD-ROM into the CD-ROM drive.

2.

Open the "FXOPS-PS" icon.

3.

Copy the "Fuji Xerox PS Utility" folder into the Macintosh hard disk.

Deleting the Fuji Xerox PS Utility


Drag the "Fuji Xerox PS Utility" folder from its installed location to the "Trash" icon.
9.1.11.2.5.6 For USB port connection
1.

Disconnect the USB cable if it is connected.

2.

Check that the Macintosh computer is turned ON. Turn the printer OFF.

3.

Connect the Macintosh and the printer using the USB cable.

4.

Turn the printer ON.

5.

Run "Desktop Printer Utility".

6.

Select "AdobePS" from "Printers" and then "Printer (USB)" from "Create on Desktop...". Click [OK].

7.

Click [Change...] of "Select a USB Printer".

8.

Select the printer from the list and click [OK].

9.

Click [Auto Setup] of "PostScript Printer Description (PPD) File".

10. Select PPD file for the printer model from the list with the PostScript Japanese font and click
[Select].
Version 1.2

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9.1.11.2 PostScript Settings

Installation

Installation
9.1.11.2 PostScript Settings

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

Product Code

EC101564 (1 byte) IBG English

EC101635 (2 byte) Korean, TC, SC

Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

Installation Procedures

6.

Disconnect all cables connected to the Control section at the right of the machine.

1.

7.

Remove the Rear Upper Cover. (Figure 2)

Before Installation

2.

This Kit can be installed on DocuCentre-IV C4470/C3370/C2270 models P machines. (FX


Only)

(1)

Remove the screws (x2).

(2)

Remove the Rear Upper Cover.

This Kit can be installed on machines that has HDD as standard component and machines that
had been installed with the HDD Extension Kit. (IBG)

Check the bundled items. (Figure 1)


(1)

Fax Box: 1

(2)

Wire Harness: 1

(3)

NCC Label: 1(2 byte Only)

(4)

Screws: 5

(5)

USB Cable: 1

(6)

Data Cable: 1

(7)

One Touch Panel: 1

(8)

Caution Label: 1

(9)

USB Cable Guide: 1

Figure 2 j0ki91068
8.

Remove the MCU Cover. (Figure 3)


(1)

Release the hook and remove the MCU Cover.

Figure 1 j0ki91232
3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

Figure 3 j0ki91069
Version 1.2

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9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

Installation

Installation
9.1.12.1 Installation of Fax Kit 2 (Fax Mini)
9.

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2010/08
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Version 1.2

Remove the Rear Lower Cover. (Figure 4)


(1)

Disconnect the connector.

(2)

Remove the screws (x3).

(3)

Remove the Rear Lower Cover.

Figure 6 j0ki91072
12. Disconnect the connectors (x2) of the wire harness. (Figure 7)

Figure 4 j0ki91070
10. Remove the Tray Module Rear Cover. (Figure 5)
(1)

Remove the screws (x5).

(2)

Remove the Rear Cover.

Figure 7 j0ki91073
13. Remove the wire harness from the clamp. (Figure 8)
(1)

Figure 5 j0ki91071
11. Install the Fax Box. (Figure 6)
(1)

Install the Fax Box.

(2)

Secure it by using the screws (x4).

Release the clamps (x2) and remove the wire harness.

Figure 8 j0ki91074
14. Remove the screws that secure the PWB Chassis Unit. (Figure 9)
(1)

Figure 10 j0ki91076
16. Open the PWB Chassis Unit. (Figure 11)

Remove the screws (x2).

(1)

Remove the screws (x3) and open the PWB Chassis Unit.

Figure 9 j0ki91075
15. Remove the screws that secure the PWB Chassis Unit. (Figure 10)
(1)

Figure 11 j0ki91077
17. Attach the USB Cable. (Figure 12)

Remove the screws (x3).

Version 1.2

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For details, refer to step 18-20

9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

Installation

Installation
9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

Figure 12 j0ki91078
18. Connect the USB Cable to the BP PWB. (Figure 13)

Figure 14 j0ki91080
20. Connect the USB Cable to the Fax Box. (Figure 15)

(1)

Connect the USB Cable to the BP PWB.

(1)

(2)

Secure the USB Cable by using the clamps (x3).

(2)

Secure it by using the screw.

(3)

Connect the USB Cable to the Fax Box.

(4)

Install the cable band of the USB Cable.

Install the USB Cable Guide.

Figure 13 j0ki91079
19. Secure the USB Cable by using the clamps. (Figure 14)
(1)

Figure 15 j0ki91081

Secure the USB Cable by using the clamps (x2).


21. Remove the Blind Cover of "LINE1" from the Tray Module Rear Cover. (Figure 16)
(1)

Remove the Blind Cover.

(2)

Release the hooks (x2) and remove the Left Panel.

Figure 16 j0ki91082
Figure 18 j0ki91214
22. Reinstall the PWB Chassis Unit.
23. Reinstall the Rear Cover of the Tray Module.

29. Install the One Touch Panel. (Figure 19)

24. Reinstall the Rear Lower Cover, MCU Cover, and Rear Upper Cover.

(1)

Connect the Flexible Flat Cable.

25. Open the Front Cover.

(2)

Move the Block of the Connector Housing in the direction of the arrow.

26. Remove the Front Left Cover. (Figure 17)

(3)

Install the One Touch Panel in the direction of the arrow.

(1)

Remove the screw.

(2)

Remove the Front Left Cover in the direction of the arrow.

Figure 17 j0ki91083
27. Open the Platen Cover.
28. Release the hooks and remove the Left Panel. (Figure 18)
(1)

Remove the Stylus Pen.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 19 j0ki91215
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9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

Installation

Installation
9.1.12.1 Installation of Fax Kit 2 (Fax Mini)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2

30. Reinstall the Front Left Cover.


31. Close the Platen Cover.
32. Paste the Caution Label on the Platen Cover. (Figure 20)
NOTE: When installing the DADF at the same time, paste the Caution Label on the W85 Control
Panel. (Figure 21)
(1)

Paste the Caution Label.

Figure 22 j0ki91233
34. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
35. Turn ON the power.
"Ready to copy" is displayed approx. 30sec later.
36. Enter the Fax Local Terminal Information.
Figure 20 j0ki91091

NOTE: Before doing this, ask the customer or use the following verification methods to find out the
Line Type and Dial Type.
[Dial Type Verification Method]
Select [Fax / Internet Fax] [More Options] [On-hook (Manual Send / Receive)].
(1)

If a continuous tone is heard set [NTT].

(2)

If a intermittent tone is heard set [PBX].

[Dial Type Verification Method]


Select [Fax / Internet Fax] [More Options] [On-hook (Manual Send / Receive)].
(1)

For NTT Line


Dial 117 (time tone service).
When the time tone cannot be heard, set [20pps].

(2)

For PBX Line


Dial 0 (Special number for complementing the outside line. Check with the client as the number
may not always be 0 depending on the line.)
If the intermittent tone is heard (does not switch to a continuous tone) set [20pps].

Figure 21 j0ki91213
33. Paste the NCC Label (2 byte only) and connect the Data Cable. (Figure 22)
(1)

Paste the NCC Label. (2 byte only)

(2)

Connect the Data Cable to "LINE1".

<How to Set>
(1)

Press the <Log In / Out> button on the Control Panel, input "11111" and select [Enter].

(2)

Select [Tools] "System Settings" tab [Fax Service Settings] [Local Terminal
Information...].

(3)

Input the items to be set and select [Change Settings]. (Input the content that can be found in
the Installation Order if there is one)
Table 1

Local Terminal
No Information
1

4
5

Local Name

Company Logo

Machine Password

Line - Company Logo


G3 Line1 - Fax ID

9.1.12.2 Fax Mini Image Quality Adjustment


Obtain image quality related feedback from the customer and perform the following adjustments as you
deem necessary.
[Image Quality Adjustment during Fax Mini]

Description
Registers the name of the local terminal as a local machine name.
The local machine name appears on the remote machine display and
Activity Reports. However, it may not be displayed depending on the
remote machine.

The following are the image quality adjustment values for Fax Mini Fax receive print as well as IP Fax
receive print/change in send resolution.

Register the name of the sender.


The Company Logo is the local machine name displayed on the upper
edge (header) of the received document or the cover page.
Up to 30 characters can be registered for Company Logo.

Perform this after getting the customer's feedback.

Make sure that you carefully explain the restrictions that would apply after the adjustments before
you make the changes.

The Machine Password is set when limiting the senders that send Fax
to the machine. If the Machine Password is set, the machine will only
accept Polling or Receive requests when the correct Machine
Password in F Code is received from the remote sender. It will not be
able to receive from machines that do not have the F Code feature.

NOTE:

When customer feedback based on their preferences has been obtained for the following image quality,
change the value of NVM (826-501).
NVM (826-501, Default value: 0x74F (1871))
Table 1

Register the sender name that is used during port specification


communication for every line.
G3 Fax ID is notified by G3 communication signals and displayed in
the Activity Report. The local Fax No. is usually set in the G3 ID.
Up to 20 digits from 0 to 9, +, and spaces may be used for G3 Fax ID.

G3 Line1 - Dial Type

Select a dial type from PB (Push Line), 10pps (Dial Line), and 20pps
(Dial Line).

G3 Line1 - Line Type

Select the Line Type from NTT (Normal telephone line) and PBX
(Private Branch Exchange).

Image quality

Change from Default Value (1871)

Fax receive print

Crossband noise

Change the default value by +128.

IP Fax receive print/change in


send resolution

Crossband noise

Change the default value by +128.

TI separation

Change the default value by -512.

Moire

Change the default value by +1024.

Image samples and restrictions corresponding to the adjustments (Reference)


Table 2 Crossband noise suppression adjustment

37. Check the Fax transmission.

Before

After

Restrictions after adjustment

In cases when recepients are necessary, you may use the transmission device at the Support
Department. (Note that the line may be cut off during transmission for some reasons.)

The print time is increased. The send time


becomes longer.

Support Department Fax Number


G3: 0120-006-156 (FX Only)
(To verify receipts, make a request to the respective sales department as verification cannot be
performed by the Support Department. You can also check the transmission results by selecting the
<Job Status> button [Completed Jobs] button.)
Make sure you perform the transmission test.
38. Check the various operations such as copy/print/fax.

Figure 1 j0tt91033

Figure 2 j0tt91034

39. Record "Fax Kit 2 (Fax Mini): 260V (1 byte), 261V (2 byte)" in the Service Report.
If you have received image quality related feedback from the customer, go to "9.1.12.2 Fax Mini
Image Quality Adjustment" and perform adjustment.

Version 1.2

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9.1.12.2 Fax Mini Image Quality Adjustment

Installation

Installation

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9.1.12.2 Fax Mini Image Quality Adjustment

Version 1.2
Table 6 IP Fax receive print/change in send resolution

Table 3 TI separation removal adjustment


Before

After

Restrictions after adjustment


When sending, the text image quality is
degraded.

Figure 3 j0tt91035

Table 4 Moire supression adjustment


After

Restrictions after adjustment


The send time becomes longer. The text
image quality is degraded.

Figure 5 j0tt91037

Figure 6 j0tt91038

The following lists some specific default values.


1.

Fax receive print


Table 5 Fax receive print

Image quality

supported

Change from Default Value


(1871)

Crossband noise

Supresses the crossband noise.

0x7CF (1999)

2.

supported

Change from
Default Value
(1871)

Moire

Supresses the moire.

0xF4F (2895)

Crossband noise + TI separation Supresses the crossband noise. Removes the TI


separation.

0x5CF (1487)

Crossband noise + Moire

Supresses the crossband noise. Supresses the


moire.

0xBCF (3023)

TI separation + Moire

Removes the TI separation. Supresses the moire.

0xC4F (2383)

Crossband noise + TI separation Supresses the crossband noise. Removes the TI


+ Moire
separation. Supresses the moire.

Figure 4 j0tt91036

Before

Image Quality (including


combinations)

IP Fax receive print/change in send resolution


Table 6 IP Fax receive print/change in send resolution

Image Quality (including


combinations)

supported

Change from
Default Value
(1871)

Crossband noise

Supresses the crossband noise.

0x7CF (1999)

TI separation

Removes the TI separation.

0x54F (1359)

0x9CF (2511)

9.1.13.1 Installation of G3 Expansion Port (Fax) (FX Only)

9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini)

This Kit is not available for IBG region.

Product Code

G3 Expansion Port Kit 2: EC101453

Fax Port Expansion Kit 2: EL200880

Installation Procedures
1.

2.

Before Installation

This Kit can be installed on ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270 models


with the Fax Mini feature.

When installing the first G3 Expansion Port, prepare the Fax Port Expansion Kit 2 (EL200880)
and perform the installation in one continuous operation.

Check the bundled items.

G3 Expansion Port Kit 2 (Figure 1)


(1)

AG3 PWB: 1

(2)

Screws (M3x6): 2

(3)

Core: 1

Figure 1 j0ki91234

Version 1.2

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Fax Port Expansion Kit 2 (Figure 2)


(1)

Riser PWB

(2)

Screws: 2

9.1.13.1 Installation of G3 Expansion Port (Fax) (FX Only)

Installation

Installation
9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini)

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

2010/08
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Version 1.2
(2)

Disconnect the connector.

Figure 2 j0vt90211
Figure 4 j0ki91216
3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

7.

Remove the Fax Box. (Figure 5)

WARNING

(1)

Remove the screws (x4).

After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

(2)

Remove the Fax Box.

Turn OFF the main power switch and unplug the power plug.
5.

Remove the Tray Module Rear Cover. (Figure 3)


(1)

Remove the screws (x5).

(2)

Remove the Rear Cover.

Figure 5 j0ki91217
8.

Figure 3 j0ki91138
6.

Disconnect the connector of the Fax Box. (Figure 4)


(1)

Disconnect the USB Cable.

Remove the Fax Box Cover. (Figure 6)


(1)

Loosen the screws (x4).

(2)

Remove the Fax Box Cover in the direction of the arrow.

Figure 6 j0ki91218
9.

Figure 8 j0vt90214

Steps 10 to 12 are the procedure to install the Fax Port Expansion Kit 2.

12. Reinstall the Fax Mini PWB that was removed in Step 10.
13. Insert the AG3 PWB into P363 (bottom) using the rail as a guide. (Figure 9)

CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist
band is not available, touch some metallic parts before servicing to discharge the static electricity.
10. Remove the Fax Mini PWB. (Figure 7)
(1)

Disconnect the connector.

(2)

Pull out the Fax Mini PWB.

Figure 9 j0vt90215
NOTE: When installing a second AG3 PWB, insert it into P364 (top).
14. Reinstall the Fax Box Cover that was removed in Step 8.
15. Use the screws (x2) provided in the Kit to secure the AG3 PWB. (Figure 10)
Figure 7 j0ki91219
11. Install the Riser PWB that is provided in the Fax Port Expansion Kit 2. (Figure 8)
(1)

Mount the hooks (x2) of the Riser PWB to the Fax Box and install it.

(2)

Use the screws (x2) to secure it.

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9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini)

Installation

Installation
9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini)

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Version 1.2

Figure 10 j0vt90216
16. Reinstall the Fax Box that was removed in Step 7.
17. Reconnect the connectors that were disconnected in Step 6.
18. Remove the Blind Cover from the Tray Module Rear Cover. (Figure 11)
(1)

Figure 12 j0vt90072
21. Connect the Data Cable from the Kit.
1st: "Line 2"
2nd: "Line 3"

Remove the Blind Cover.

22. Restore the machine to the installation position.

1st: "Line 2"

23. Plug in the power plug of the machine and turn the power ON.

2nd: "Line 3"

24. If a line is not available, calling is restricted.


25. Enter the Fax Local Terminal Information.
NOTE: Before doing this, ask the customer or use the following verification methods to find out the
Line Type and Dial Type.
[Dial Type Verification Method]
Select [Fax / Internet Fax] [More Options] [On-hook (Manual Send / Receive)].
(1)

If a continuous tone is heard set [NTT].

(2)

If a intermittent tone is heard set [PBX].

[Dial Type Verification Method]


Select [Fax / Internet Fax] [More Options] [On-hook (Manual Send / Receive)].
(1)

For NTT Line


Dial 117 (time tone service).
When the time tone cannot be heard, set [20pps].

(2)
Figure 11 j0ki91141

If the intermittent tone is heard (does not switch to a continuous tone) set [20pps].

19. Reinstall the Tray Module Rear Cover that was removed in Step 5.
20. Install the core to the Data Cable. (Figure 12)

For PBX Line


Dial 0 (Special number for complementing the outside line. Check with the client as the number
may not always be 0 depending on the line.)

<How to Set>
(1)

Press the <Log In / Out> button on the Control Panel, input "11111" and select [Enter].

(2)

Select [Tools] "System Settings" tab [Fax Service Settings] [Local Terminal
Information...].

(3)

Input the items to be set and select [Change Settings]. (Input the content that can be found in
the Installation Order if there is one)
Table 1

No

Local Terminal
Information

Local Name

Company Logo

If the optional outside line or G3 Expansion Port Kit 2 is installed, a line (port) will be specified
to perform sending. As a Local Terminal Information can be registered for each line, use it
when you want to use the lines separately.

(1)

Select [Keyboard].

(2)

Enter the Recepient's Telephone Number by using the displayed keyboard.

Description

Registers the name of the local terminal as a local machine name. The
local machine name appears on the remote machine display and
Activity Reports. However, it may not be displayed depending on the
remote machine.

(3)

Machine Password

The Machine Password is set when limiting the senders that send Fax
to the machine. If the Machine Password is set, the machine will only
accept Polling or Receive requests when the correct Machine
Password in F Code is received from the remote sender. It will not be
able to receive from machines that do not have the F Code feature.

Line - Company Logo

Register the sender name that is used during port specification


communication for every line.

G3 Line1 - Fax ID

G3 Fax ID is notified by G3 communication signals and displayed in the


Activity Report. The local Fax No. is usually set in the G3 ID.
Up to 20 digits from 0 to 9, +, and spaces may be used for G3 Fax ID.

G3 Line1 - Dial Type

Select a dial type from PB (Push Line), 10pps (Dial Line), and 20pps
(Dial Line).

G3 Line1 - Line Type

Select the Line Type from NTT (Normal telephone line) and PBX
(Private Branch Exchange).

Press the <Start> button.

The Port Number becomes as follows.


Line 1 (Line 1 Terminal) [1]

Register the name of the sender. The Company Logo is the local
machine name displayed on the upper edge (header) of the received
document or the cover page. Up to 30 characters can be registered for
Company Logo.

If the optional outside line or G3 Expansion Port Kit 2 is installed, input [<] [Port Number]
[>] [Recepient's Telephone Number].

If the G3 Expansion Port Kit 2 is installed at Line 2, Line 2 [2]


If the G3 Expansion Port Kit 2 is installed at Line 3, Line 3 [3]

Line 2 and Line 3 can be specified when the option is installed.

26. Check the Fax transmission.


In cases when recepients are necessary, you may use the transmission device at the Support
Department. (Note that the line may be cut off during transmission for some reasons.)
Support Department Fax Number
G3: 0120-006-156 (FX Only)
(To verify receipts, make a request to the respective sales department as verification cannot be
performed by the NSC (FX Only). You can also check the transmission results by selecting the
<Job Status> button [Completed Jobs] button.)
Make sure you perform the transmission test.
27. Check the various operations such as copy/print/fax.
28. Record "G3 Expansion Port 2: 262V" in the Service Report.
NOTE: [About calling method from extended line]
Specify the recipient by using the Keyboard.

In the System Administrator Mode, the [Keyboard] button will be disabled when the sending to
the specific recipient is prohibited.

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9.1.13.2 Installation of G3 Expansion Port 2 (Fax Mini)

Installation

Installation
9.1.14 Installation of ISDN-G3/G4 Expansion Port (FX Only)

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9.1.14 Installation of ISDN-G3/G4 Expansion Port (FX Only)

9.1.15 Installation of Outside Line/Extension Kit (FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

Version 1.2

9.1.16 Installation of Handset (FX Only)

9.1.17 Installation of Bypass Stamp Kit

This Kit is not available for IBG region.

Product Overview
This Kit is used for machines with DADF installed to check for any multiple feeding by stamping the
documents. (Only valid for sending)
Product Code: EC101504

Installation Procedures
1.

Before Installation
The Bypass Stamp Kit can be installed on models with Fax feature.

2.

Check the Bundled Items


(1)

Stamp Solenoid: 1

(2)

Stamp Replacement Kit (Consumables): 1

(3)

Wire Harness: 1

(4)

Seal: 1

(5)

Cover: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.

Turn over the DADF Document Tray. (Figure 1)


(1)

Open the Top Cover.

(2)

Turn over the DADF Document Tray.

Figure 1 j0ki45101
6.
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Remove the screws that secure the DADF Rear Cover. (Figure 2)

9.1.16 Installation of Handset (FX Only)

Installation

Installation
9.1.17 Installation of Bypass Stamp Kit
(1)

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Remove the screws (x2).

Figure 4 j0ki45104
Figure 2 j0ki45102
11. Open the DADF.
7.

Open the DADF.

8.

Release the hooks of the DADF Rear Cover. (Figure 3)


(1)

NOTE: The DADF Platen Cushion is pasted on with double sided adhesive tapes.
12. Remove the DADF Platen Cushion. (Figure 5)

Release the hooks (x2).

(1)

Peel off the DADF Platen Cushion.

Figure 3 j0ki45103
Figure 5 j0ki45107
9.

Close the DADF gently.

10. Remove the DADF Rear Cover. (Figure 4)


(1)

Remove the DADF Rear Cover in the direction of the arrow.

(A) Hook

13. Install the Stamp Solenoid. (Figure 6)


(1)

Install the Stamp Solenoid.

Figure 6 j0ki91150
14. Install the wire harness and connect the connector of the Stamp Solenoid. (Figure 7)
(1)

Attach the connector housing of the wire harness to the hook.

(2)

Connect the connector of the Stamp Solenoid.

Figure 8 j0ki91152
16. Connect the wire harness to P755 on the DADF PWB. (Figure 9)
(1)

Connect to P755.

Figure 9 j0ki91153
Figure 7 j0ki91151
17. Attach the cover and paste the seal. (Figure 10)
15. Thread the wire harness. (Figure 8)
(1)

Thread the wire harness.

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(1)

Attach the cover.

(2)

Paste the seal.

9.1.17 Installation of Bypass Stamp Kit

Installation

Installation
9.1.17 Installation of Bypass Stamp Kit

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Version 1.2

Figure 10 j0ki91154

Figure 12 j0ki91157

18. Reinstall the DADF Rear Cover.

21. Insert the stamp (plunger) into the Stamp Solenoid.

19. Install the DADF Platen Cushion. (Figure 11)

22. Plug the machine in and turn the power ON.

(1)

Place the DADF Platen Cushion on the Platen Glass.

23. Turn the power OFF and ON. (Automatically recognized)

(2)

Set the gap between the Regi Guide and Platen Guide.

24. Check the operation and position of the stamp.

(3)

Gently lower the Platen Cover and press it against the DADF Platen Cushion.

(1)
(2)

Load a document into the DADF.


Select the following on the touch display in sequence.
Fax Scan Options Document Stamp

(3)

Process the document. Check that there is a red "O" mark on the Lead Edge of the document.

(4)

Adjust the stamp position of the document from the Tail Edge where necessary.
Enter the CE Mode and change the data of DC131 [711-214] (DADF stamp position)

(5)

Default "15" (0.5mm/increment)

Setting Range: 10 7.5mm

Repeat Steps (3) to (5) until the desired stamp position is achieved.

25. Keep the Stamp Replacement Kit (consumables).


26. Explain how to use the stamp and how to replace the stamp to the main operator.
27. Record "Bypass Stamp: 258V" in the Service Report.

Figure 11 j0ki91095
20. Open the DADF Top Cover and the Retard Roll Chute. (Figure 12)
(1)

Open the DADF Top Cover.

(2)

Open the Retard Roll Chute.

9.1.18 Installation of Memory Card Reader

Document Digital Camera Printing Image Smoothing Process


DC131NVM: 910-002

Product Code: EC101485

1 : ON
2 : OFF (Default)

Installation Procedures
1.
2.

Before Installation

10. Check the operation by using compact flash.

To install this Kit, the USB Expansion Kit (optional) has to be installed in advance.

11. Explain to the customer how to operate the machine where necessary.

Check the bundled items.

12. Record "Memory Card Reader: 230V" in the Service Report.

(1)

Memory Card Reader: 1

(2)

Key Switch (Password): 1

(3)

S/W Key Option License Agreement

(4)

INSTRUCTION

3.

Turn the power OFF.

4.

Connect the cable of the Media Reader. (Figure 1)


(1)

Connect the cable.

Figure 1 j0ki91156
5.
6.

Turn the power ON.


Press the <Log In / Out> button.
Input "1, 1, 1, 1, 1" and select [Enter] to display the "System Administrator Menu".

7.

Select [Tools] "System Settings" tab [Common Service Settings] [Maintenance]


[Software Options].

8.

Input the Software Key and select [Reboot]. (The machine will reboot.)

9.

If the customer has requested an explanation on the smoothing process, enable the process by the
following NVM.

Digital Camera Printing Image Smoothing Process


DC131NVM: 910-001
1 : ON
2 : OFF (Default)

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9.1.18 Installation of Memory Card Reader

Installation

Installation
9.1.18 Installation of Memory Card Reader

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Version 1.2

8.

9.1.19.1 Installation of Image Compression Kit


Product Code: EC101488

Remove the Plate. (Figure 2)


(1)

Remove the Knurling Screws (x2).

(2)

Remove the Plate.

Installation Procedures
1.

Before Installation

2.

This Kit can be installed on machines that had been installed with the Scanner Kit (EC101550).

Check the bundled items.


(1)

IMAGE COMP PWB: 1

(2)

Riser PWB: 1

(3)

Knurling Screw: 1

(4)

Plate: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

Figure 2 j0ki91056
9.

CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing.
If a wrist strap is not available, touch some metallic parts before servicing to discharge the static
electricity.
7.

Install the IMAGE COMP PWB to the Riser PWB by using the Knurling Screw. (Figure 3)
(1)

Install the IMAGE COMP PWB.

(2)

Secure it by using the Knurling Screw.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle, hold onto the handle, and pull out the Control Unit.

Figure 3 j0ki91060
10. Install the Plate to the Riser PWB by using the Knurling Screw. (Figure 4)
(1)

Install the Plate.

(2)

Secure it by using the Knurling Screw.

Figure 1 j0ki91051
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9.1.19.1 Installation of Image Compression Kit

Installation

Installation
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13. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
14. Go to 9.1.19.2 How to check the operation after installation.
15. Record "Image Compression Kit: 229V" in the Service Report.

Figure 4 j0ki91061
11. Install the IMAGE COMP PWB Assembly created in Step 9 and 10 by reusing the Knurling Screws
(x2) that were removed in Step 8. (Figure 5)
(1)

Install the IMAGE COMP PWB Assembly.

(2)

Secure it by using the Knurling Screws (x2).

Figure 5 j0ki91062
12. Reinstall the Control Unit.

9.1.19.2 How to check the operation after installation


Prerequisite

Installed with the "Scan Kit" and "High Compression Option", the IOT displays the menu box for
scanner.

The IOT and the PSW are connected with a cross cable.

Acrobat Reader 4 or later is installed in the PSW.

Service Procedure Overview


Perform settings in the following steps:
1.

Enable network communication with TCP/IP on the PSW.

2.

Create an user on the PSW and share the account.

3.

Enable network communication with TCP/IP on the IOT.

4.

Execute a scan job to the PSW, and check that the file is stored in the PSW.

Servicing Procedure
1.

Enable network communication with TCP/IP on the PSW.


* You are required to perform this servicing only once on the PC. It is not necessary for a person
who is computer-literate to follow this procedure.

Check the network settings of the PSW on Windows2000.


(1)

Select Start Menu Open the Control Panel.

(2)

Open "Network and Dial-Up Connections".

(3)

Open "Local Area Connection" and select "Properties". (Figure 1)

Figure 2 j0ku82816

2.

(7)

Click [OK] to close the Internet Protocol (TCP/IP) Properties screen.

(8)

Click [OK] to close the Local Area Connection screen.

(9)

Reboot the PSW.

Create an user on the PSW and share the account. (Figure 3)


* You are required to perform this servicing only once on the PC.
It is not necessary for a person who is computer-literate to follow this procedure.
Due to the security reasons on the PC, it is recommended to delete the settings (delete the user and
remove the shared folder) after the check operation is completed.

Create an user on the PSW in Windows2000.


(1)

Select Start Menu Open the Control Panel.

(2)

Open "Users and Passwords".

(3)

Click the [Add] button and create an user for checking the operation.

(4)

Click [OK] to close the dialog box.

E.g.) User name "tuser", Password "testu" and Domain etc.


Figure 1 j0ku82815

(4)

Put a check on "File and Printer Sharing for Microsoft Networks".

(5)

Open the properties screen for "Internet Protocol (TCP/IP)".

(6)

Enter "192.168.1.1" for the IP address, and enter "255.255.255.0" for the Subnet mask.
(Figure 2)

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Share a folder on the PSW in Windows2000.


(1)

Start up the Windows Explorer.

(2)

Create a folder as the scan file destination.


Example: Open [My Computer] Local Disk (C:) and select File menu New Folder
to create a folder named "sh".

(3)

Right-click on the folder created above and select "Sharing".

9.1.19.2 How to check the operation after installation

Installation

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9.1.19.2 How to check the operation after installation

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Version 1.2
(4)

Select [Protocol Settings] [IPv4 - IP Address Resolution] and set it to [STATIC].

(5)

Enter "192.168.1.2" for the IP Address, and enter "255.255.255.0" for the Subnet Mask.
Make sure that the "IP Filter" is set as "Disabled" (or, as long as the PC Address of
192.168.1.1 is not filtered, it is ok).
NOTE: IP addresses besides 192.168.1.2 mentioned above is also acceptable. As long
as it is different from the one for the PC.
(E.g.: 129.249.111.222 on the device and 129.249.111.221 on the PC)

4.

(6)

Press [Close] to reboot the device.

(7)

Check that the "Scan to PC" button is displayed on the menu.

Execute a scan job to the PSW, and check that the file is stored in the PSW.

Check that the PSW and IOT can communicate through the network.
(1)
(2)

Input the following command (in single byte alphanumeric) and press [Enter].
ping 192.168.1.2

Figure 3 j0ku82817
(4)

Activate the command prompt at the PSW (Start menu All Programs Accessories
Command Prompt).

(3)

Select the option "Share this folder", then click [Permissions] to check that Full Control is
given to Everyone. (Figure 4)

If the result "Reply from 192.168.1.2" is displayed, normal communication has been
established. If "Request time out." is displayed, it indicates that communication was not
established. Re-check the PSW ans IOT settings from the beginning.

Execute a scan job from the IOT to the PSW.


(1)

Select "Scan to FTP/SMB" on the menu of the device.

(2)

Specify the file destination.

(3)

Transfer Protocol: SMB


Server: 192.168.1.1 (IP address of the PC)
Shared Name: sh (Folder name created in step 3)
Save in: (Leave blank)
User Name: tuser (User of PC created in step 2)
Password: testu (User of PC created in step 2)

(5)

Click [OK] to close the dialog box.

Enable network communication with TCP/IP on the IOT.

Check the TCP/IP setting for the IOT.


NOTE: Record how the settings is like before performing the changes so that you will be able
to restore the original settings. After checking the operation, restore the customer's original
settings.
(1)

Enter Diag Mode and press the <Log In / Out> button.

(2)

Select the "System Settings" tab [Connectivity & Network Setup].

(3)

Enable the SMB with [Port Settings].

Open the "First Tab" screen, select [More...] in "File Format" and then select
[PDF High Compression].

(5)

Place the original and press the <Start> button.

(6)

If the job is performed successfully, a scan image file is created in the specified folder on
the PSW. Double-click the file. If it is displayed properly, the process is complete.
If the file is not created, select "Job Status" on the device check "Completed Jobs". If
the job is not completed successfully, get the Chain-Link No. and investigate the cause.

Figure 4 j0ku82818

3.

(4)

(E.g.: 016-782 is a login error. Check if the send destination settings is correct.)
5.

Finally, restore the IOT to its original settings.

(2)

9.1.20 Installation of Image Extension Kit

Remove the Plate.

Product Code: EC101518

Installation Procedures
1.

Before Installation
The Image Log Kit (optional) is to be installed after the Image Extension Kit (this Kit) is installed.

2.

Check the bundled items.


Image Extension Kit
(1)

IMAGE EXT PWB: 1

(2)

Knurling Screw: 2

(3)

Plate: 1

(4)

Riser PWB: 1

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

7.

Figure 2 j0ki91056
9.

Install the IMAGE EXT PWB to the Riser PWB by using the Knurling Screw from the Kit. (Figure 3)
(1)

Install the IMAGE EXT PWB.

(2)

Secure it by using the Knurling Screw.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle, hold onto the handle, and pull out the Control Unit.

Figure 3 j0ki91057
10. Install the Plate to the Riser PWB by using the Knurling Screw from the Kit. (Figure 4)
(1)

Install the Plate.

(2)

Secure it by using the Knurling Screw.

Figure 1 j0ki91051
8.

Remove the Plate. (Figure 2)


(1)

Remove the Knurling Screws (x2).

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9.1.20 Installation of Image Extension Kit

Installation

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13. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
14. Record "Image Extension Kit: 270V" in the Service Report.

Figure 4 j0ki91058
11. Install the IMAGE EXT PWB Assembly created in Step 9 and 10 by reusing the Knurling Screws
(x2) that were removed in Step 8. (Figure 5)
(1)

Install the IMAGE EXT PWB Assembly.

(2)

Secure it by using the Knurling Screws (x2).

Figure 5 j0ki91059
12. Reinstall the Control Unit.

9.1.21 Secure Watermark Kit


Product Code
Secure Watermark Kit: EC101498

Installation Procedures
1.

Check the bundled items.


(1)

GAPWM PWB: 1

(2)

Spacer Screws: 2

2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.
Turn OFF the main power switch and unplug the power plug.
Figure 2 j0ki91055

CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist
band is not available, touch some metallic parts before servicing to discharge the static electricity.
4.

Remove the Connector Cover of the Control section at the right of the machine.

5.

Disconnect all cables connected to the Control section at the right of the machine.

6.

8.

[ApeosPort-IV/DocuCentre-IV C5570/C4470]:
Install the Spacer Screws (x2). (Figure 3)
(1)

Install the Spacer Screws (x2).

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).

(2)

Loosen the Thumbscrew.

(3)

Open the handle and pull out the Control Unit.

Figure 3 j0ki91053
9.

Install the GAPWM PWB. (Figure 4)


(1)

Connect P/J321 and install the GAPWM PWB.

(2)

Secure it by using the screws (x2).

Figure 1 j0ki91051
7.

[ApeosPort-IV/DocuCentre-IV C3370/C2270]:
Replace the GAP PWB with the GAPWM PWB. (Figure 2)

Version 1.2

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9.1.21 Secure Watermark Kit

Installation

Installation
9.1.22 Installation of Parallel Port

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Version 1.2

9.1.22 Installation of Parallel Port


Product Code: EC101516

Installation Procedures
1.

Check the bundled items.


(1)

Parallel Port PWB: 1

(2)

Cable: 1

(3)

Knurling Screw: 1

(4)

Riser PWB: 1

(5)

Plate: 1

2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

Figure 4 j0ki91054
10. Reinstall the Control Unit.
11. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.

Turn OFF the main power switch and unplug the power plug.
4.

Remove the Connector Cover of the Control section at the right of the machine.

5.

Disconnect all cables connected to the Control section at the right of the machine.
CAUTION

12. Turn the power ON.

Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist
band is not available, touch some metallic parts before servicing to discharge the static electricity.

13. Select [Copy] on the "Services Home" screen.


14. Select [Secure Watermark] on the "Output Format" tab and verify that the "Secure Watermark"
screen is displayed.

6.

15. Set the following items in the "Secure Watermark" screen.

Pull out the Control Unit. (Figure 1)


(1)

Loosen the Thumbscrews (x2).


Loosen the Thumbscrew.
Open the handle, hold onto the handle, and pull out the Control Unit.

[On]

(2)

Protection Code: [Prevent Duplication]

(3)

16. Load a sheet of A4 L blank paper on the Platen and press [Start].
A print sample (watermark) is printed.
17. Copy the print sample using DADF Mode and Platen Mode.
18. Set the color of Text Effect as per customer request.
19. Record "Secure Watermark Kit: 274V" in the Service Report.

Removal Procedure
1.

Remove the GAPWM PWB by performing the installation procedure in reverse.

2.

Turn the power ON.

3.

Enter UI Diag DC131 [NVM Read/Write] and change the value of DC131 [785-021] from "1" to "0".
If the value remains as "1", it will cause an Error to be displayed.

Figure 1 j0ki91051
7.

Remove the Plate. (Figure 2)


(1)

Remove the Knurling Screws (x2).

(2)

Remove the Plate.

Figure 4 j0ki91064
Figure 2 j0ki91056
8.

Install the Parallel Port PWB to the Riser PWB by using the Knurling Screw. (Figure 3)

10. Install the Parallel Port PWB Assembly created in Steps 8 and 9 by reusing the Knurling Screws (x2)
that were removed in Step 7. (Figure 5)

(1)

Install the Parallel Port PWB.

(1)

Install the Parallel Port PWB Assembly.

(2)

Secure it by using the Knurling Screw.

(2)

Secure it by using the Knurling Screws (x2).

Figure 3 j0ki91063
9.

Install the Plate to the Riser PWB by using the Knurling Screw. (Figure 4)
(1)

Install the Plate.

(2)

Secure the Knurling Screw.


Figure 5 j0ki91065
11. Reinstall the Control Unit.

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9.1.22 Installation of Parallel Port

Installation

Installation

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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9.1.23 USB Expansion Kit


12. Connect the cable from the Kit to the Parallel Port PWB.
13. Reconnect all cables that are supposed to be connected to the Control Unit.

Version 1.2

9.1.23 USB Expansion Kit


Product Code: EC101492

14. Remove the Blind Cover of the Connector Cover. (Figure 6)


(1)

Remove the Blind Cover.

Installation Procedures
1.

Before Installation
This Kit is required when installing the Memory Card Reader (optional), etc..
NOTE:

2.

Although the Hub PWB has 4 ports, only up to 2 ports can be used.

As this machine already has 1 port on the Control Panel, the number of external port that can
be used is 1.

The Memory Card Reader (optional) and the USB Memory cannot be both connected at the
same time. Disconnect the Memory Card Reader first before using the USB Memory.

Check the bundled items. (Figure 1)


(1)

Figure 6 j0ki91211

Hub PWB: 1

(2)

USB Cable: 1

(3)

Screws: 2

(4)

Clamp-A (round installation hole): 1

(5)

Clamp-B (square installation hole): 2

15. Reinstall the Connector Cover. (Figure 7)


(1)

Insert the cable into the U-Groove.

Figure 1 j0ki91115

Figure 7 j0ki91212

3.

Turn OFF the power switch and make sure that the screen display turns OFF.

4.

Turn OFF the main power switch and unplug the power plug.

WARNING

16. Return the Power Cord to its original state and return the machine to its installation location.

After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

17. Record "Parallel Port: 226V" in the Service Report.

Turn OFF the main power switch and unplug the power plug.
5.

Remove the Connector Cover of the Control section at the right of the machine.

6.

Disconnect all cables connected to the Control section at the right of the machine.

7.

Remove the Filter Cover. (Figure 2)


(1)

Release the hook and remove the Filter Cover.

Figure 4 j0ki40139
Figure 2 j0ki91145

10. Remove the MCU Cover. (Figure 5)


(1)

8.

Release the hook and remove the MCU Cover.

Remove the Rear Upper Cover. (Figure 3)


(1)

Remove the screws (x2).

(2)

Remove the Rear Upper Cover.

Figure 5 j0ki91069
11. Remove the Rear Lower Cover. (Figure 6)
Figure 3 j0ki91146
9.

Remove the IIT Rear Cover. (Figure 4)


(1)

Loosen the screws (x2) and disconnect the connector.

(2)

Remove the screws (x2).

(3)

Remove the IIT Rear Cover.

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(1)

Disconnect the connector.

(2)

Remove the screws (x3).

(3)

Remove the Rear Lower Cover.

9.1.23 USB Expansion Kit

Installation

Installation

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9.1.23 USB Expansion Kit

Version 1.2

Figure 6 j0ki91070
12. Remove the wire harness from the clamp. (Figure 7)
(1)

Release the clamps (x2) and remove the wire harness.

Figure 8 j0ki91075
14. Remove the screws that secure the PWB Chassis Unit. (Figure 9)
(1)

Figure 7 j0ki91074
13. Remove the screws that secure the PWB Chassis Unit. (Figure 8)
(1)

Remove the screws (x2).

Remove the screws (x3).

Figure 9 j0ki91076
15. Open the PWB Chassis Unit. (Figure 10)
(1)

Remove the screws (x3) and open the PWB Chassis Unit.

Figure 10 j0ki91077
16. Install the screws (x2) to act as studs. (Figure 11)
(1)

Figure 12 j0ki91117
18. Install Clamp-A and Clamp-B. (Figure 13)

Install the screws (x2).

(A) Clamp-A
(B) Clamp-B (x2)

Figure 11 j0ki91116
Figure 13 j0ki91118
17. Install the Hub PWB. (Figure 12)
(1)

Install the Hub PWB.

(2)

Secure it by using the screws (x2).

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19. Remove the USB Cable. (Figure 14)

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(1)

Disconnect the connector.

(2)

Remove the cable band.

(3)

Remove the USB Cable from the Harness Guide.

(4)

Remove the USB Cable from the clamps (x4).

9.1.23 USB Expansion Kit

Installation

Installation

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9.1.23 USB Expansion Kit

Version 1.2

Figure 14 j0ki91119
20. Connect the USB Cable to the Hub PWB. (Figure 15)
NOTE: You can connect to either one of the 2 ports in the machine. The function will be the same.
(1)

Secure the USB Cable by using the clamps (x3).

(2)

Connect the connector.

(3)

Gauge the approriate length for the USB Cable and secure it by using the clamps (x2).

Figure 16 j0ki91121
22. Install the USB Cable to the BP PWB by referring to the removal procedure in Step 19.
23. Connect the wire harness to the Hub PWB. (Figure 17)
(1)

Release the clamp and remove the wire harness.

(2)

Connect it to the Hub PWB.

Figure 17 j0ki91122
Figure 15 j0ki91120
21. Connect the USB Cable provided in the Kit. (Figure 16)
(1)

Connect the connector to the Hub PWB.

(2)

Secure the USB Cable by using the clamps (x3).

24. Remove the USB Cover of the IIT Rear Cover. (Figure 18)
(1)

Remove either one of the USB Cover from the 2 locations.

(2)

Store the USB Cover.


NOTE: This is to block the hole at the IIT Rear Cover when 2 ports are in use at the machine
internal wiring.

9.1.25 Installation of Condensation Prevention Kit (Scanning


Section Heater) (FX Only)
This Kit is not available for IBG region.

Figure 18 j0ki91155
25. Reinstall the PWB Chassis Unit.
26. Reinstall the removed covers.
27. Return the Control Unit and Power Cord to their original states and return the machine to its
installation location.
28. Connect the USB Connecting Device and verify that it is operating normally.
29. Record "USB Expansion Kit: 227V" in the Service Report.

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9.1.25 Installation of Condensation Prevention Kit (Scanning Section

Installation

Installation
9.1.26 Installation of Condensation Prevention Kit (Main Unit Heater) (FX

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Version 1.2

9.1.26 Installation of Condensation Prevention Kit


(Main Unit Heater) (FX Only)

9.1.27 Installation of Condensation Prevention Kit (Tray Heater)


(FX Only)

This Kit is not available for IBG region.

This Kit is not available for IBG region.

9.1.28 Installation of ODOR Filter Kit


Parts No:

Plate: 015K 79380

Filter Cover Assembly: 053K 92650

Fuser Fan: 127K 58290

NOTE: This Kit does not exist as a Product Kit. When installation is required, order the 3 parts listed
above.

Installation Procedures
1.

Turn OFF the power and unplug the machine.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and unplug the machine.
2.

Remove the Filter Cover. (Figure 1)

Figure 2 j0wa90103
4.

Replace the Fuser Fan. (Figure 3)


(1)

Disconnect the connector.

(2)

Replace the Fuser Fan.

Figure 1 j0wa90102
3.

Remove the Rear Upper Cover. (Figure 2)


(1)

Remove the screws (x2).

(2)

Remove the Rear Cover.

Version 1.2

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

Figure 3 j0wa90202
5.

Reinstall the Rear Upper Cover that was removed in Step 3.

6.

Install the Plate to the Filter Cover. (Figure 4)

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9.1.28 Installation of ODOR Filter Kit

Installation

Installation
9.1.29 Installation of Odor Filter Kit for ApeosPort-IV/DocuCentre-IV 3370/

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

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Version 1.2

9.1.29 Installation of Odor Filter Kit for ApeosPort-IV/


DocuCentre-IV 3370/2270
This Kit is not an option product. When installation is required, please order the following parts.
Odor Filter Kit: 604K 57370

Installation Procedures
1.

Kit Contents
(1)

Odor Filter: 1

(2)

Plate: 1

2.

Turn OFF the power switch and make sure that the screen display turns OFF.

3.

Turn OFF the main power switch and unplug the power plug.

WARNING
After the "Online" lamp turns OFF, press the <Job Status> button to check that there are no
jobs in progress. Turn the power OFF and make sure that the screen display turns OFF.

Figure 4 j0wa90203

Turn OFF the main power switch and unplug the power plug.
7.

Reinstall the Filter Cover that was removed in Step 2.

8.

Install the Filter Cover Assembly. (Figure 5)


(1)

Install the Filter Cover Assembly.

(2)

Push in the pin.

4.

Remove the Filter Cover. (Figure 1)


(1)

Release the hook and remove the Filter Cover.

Figure 1 j0ki91145
Figure 5 j0wa90204
9.

Return the Power Cord to its original state and return the machine to its installation location.

10. Turn the power ON and enter UI Diag "NVM Read / Write".
Change the value of DC131 [741-133] from "0" to "1".

5.

Remove the Rear Upper Cover. (Figure 2)


(1)

Remove the screws (x2).

(2)

Remove the Rear Upper Cover.

Figure 2 j0ki91146
6.

Figure 4 j0ki91148

Remove the Filter Duct. (Figure 3)

8.

Reinstall the Filter Duct.

(1)

Release the hooks (x4).

9.

Reinstall the Rear Upper Cover.

(2)

Remove the Filter Duct.

10. Install the Odor Filter. (Figure 5)

Figure 3 j0ki91147
7.

Figure 5 j0ki91149

Install the Plate to the Filter Duct. (Figure 4)

11. Reinstall the Filter Cover.

(1)

12. Return the Power Cord to its original state and return the machine to its installation location.

Install the Plate.

13. Turn the power ON and enter UI Diag - DC131"NVM Read / Write".
Change the value of DC131 [741-133] from "0" to "1".
Change the value of [741-087] from "71" to "87" and the value of [741-088] from "71" to "87".

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9.1.29 Installation of Odor Filter Kit for ApeosPort-IV/DocuCentre-IV

Installation

Installation

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9.1.30 Installation of Tray Module

Version 1.2

9.1.30 Installation of Tray Module

CAUTION
Position the 3 people at the left, rear, and right sides of the machine and have each of them hold
onto the handles (A, B, C) to lift the machine. (Figure 2)

Product Code

3 Tray Module (ApeosPort-IV/DocuCentre-IV C5570/C4470): EC101534

3 Tray Module (ApeosPort-IV/DocuCentre-IV C3370/C2270): EC101533

Tandem Tray Module (ApeosPort-IV/DocuCentre-IV C5570/C4470): EC101536

Tandem Tray Module (ApeosPort-IV/DocuCentre-IV C3370/C2270): EC101535

Installation Procedures
1.

2.

Check the bundled items.


(1)

Tray Module: 1

(2)

Docking Bracket: 1

(3)

Docking Screws: 2

(4)

Screw (M3x8): 1

Pull out Tray 2 and remove the packaging materials. (Figure 1)


(1)

Remove the Pads (x2) in the direction of the arrow.

(2)

Remove the guide.


Figure 2 j0ki91023
5.

Install the Main Unit to the Tray Module. (Figure 3)

Align the Main Unit to the corners of the Tray Module and gently lower the Main Unit such that
the Guide Pins (x3) on the Tray Module enters the holes at the bottom of the Main Unit.

Figure 1 j0ki91022
3.

[3 Tray Module]: Remove the packaging materials from Tray 3 and Tray 4 in the same way as for
Tray 2.

4.

[Tandem Tray Module]: Pull out Tray 3 and Tray 4 and remove the packaging materials.
CAUTION
Figure 3 j0ki91024

Always lift the machine with 3 people or more as the Main Unit is heavy.

ApeosPort-IV/DocuCentre-IV C5570/C4470: 98.8kg

6.

Remove Tray 1.

ApeosPort-IV/DocuCentre-IV C3370/C2270: 91.8kg

7.

Secure the Main Unit to the Tray Module. (Figure 4)


(1)

Secure it by using the Docking Screws (x2).

Figure 4 j0ki91025

Figure 6 j0ki91026

8.

Reinstall Tray 1.

11. Reinstall the Rear Cover of the Tray Module.

9.

Remove the Tray Module Rear Cover. (Figure 5)

12. Remove the MCU Cover. (Figure 7)

(1)

Remove the screws (x5).

(2)

Remove the Rear Cover.

(1)

Release the hook and remove the MCU Cover.

Figure 7 j0ki91027
Figure 5 j0ki91138
13. Connect the connector. (Figure 8)
10. Install the Docking Bracket. (Figure 6)
(1)

Install the Docking Bracket.

(2)

Secure it by using the screw.

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Connect the connector.

9.1.30 Installation of Tray Module

Installation

Installation
9.1.30 Installation of Tray Module

2010/08
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Figure 8 j0ki91028
14. Reinstall the MCU Cover.
15. Go to Step 3 in 9.1.1.1 Installation of Main Unit.
NOTE: If this is installed as an IBG (1 byte) option, record "3 Tray Module: 180V" or "Tandem Tray
Module: 181" in the Service Report.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.2 Removal
NOTE: This uninstallation procedure is only applicable when shifting the machine.
(Uninstallation is normally subject to CSD. FX Only)

Preparations
Make sure that the following uninstallation items (Packaging Assembly (Cushion/IBT)) are available.
Place order for the brackets if the customer does not have them.

Packaging Assembly (Cushion) (PL 6.1): 035K 83860

Packaging Assembly (IBT) (PL 6.1): 035K 84630

[EP-BB Cancel Registration]


Cancels the registration of an EP-BB registered machine.
Procedure
Figure 1 j0ki91019
1.

2.

Removal Sequence
4.

(1)

The CE has to connect the PSW to the EPnet-BOX and then select [Cancel Registration].

(2)

The EPnet-BOX will then send the Cancel Registration Data to the EP Center (current EP
system) though the EP Center (BBiDC).

(3)

The EP Center will then use the Cancel Registration Data to delete the data of the involved
machine and then notify the EPnet-BOX when the cancellation has completed.

(4)

Once the the EPnet-BOX has received notification that the cancellation has completed, it will
delete the internal data.

Install the Packaging Assembly (Cushion). (Figure 2)


(1)

Insert the Cushion.

(2)

Insert the stoppers (x2).

Change the NVM value.


(1)

Change the value of NVM: 850-001 to "0" and turn OFF the machine.

(2)

Disconnect the cable connecting the EPnet-BOX to the machine and turn ON the power.

(3)

Turn OFF the power again.

[Shifting/Removal Procedure]
1.

Open the Front Cover and lower the handle.

2.

Open the L/H Cover Unit.

3.

Turn the lever in the counterclockwise direction. (Figure 1)

Figure 2 j0ki91020
5.
6.

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Close the L/H Assembly with the tab attached to the Packaging Assembly (Cushion) in a position
that can be seen by the customer.
Install the Packaging Assembly (IBT) as shown in the following figure. (Figure 3)
(1)

Install the stopper.

(2)

Insert the stopper and the pin.

9.2 Removal

Installation

Installation

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9.2 Removal

Figure 3 j0ki91021
7.

Close the Front Cover.

8.

If the Large Color Control Panel, Wing Table, or Side Tray are installed, remove them.

9.

Tape the machine where necessary.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.3.1 Preparations

9.3.2 Installation Overview

To use the CentreWare Internet Services, prepare the following.

To use CentreWare Internet Services in the TCP/IP environment, display the IOT printer status and job
status and change the settings via Web Browser.

1.
2.

A computer capable of using the TCP/IP Network Protocol.


Check with the System Administrator on the following setup items for the IOT:

IP Address

Subnet Mask

The items among those set on the Touch Panel Display relating to System settings and each network
port settings, can be set on the Properties screen of this service as the printer settings.
To use the CentreWare Internet Services, perform setup with the following procedures.

IOT Settings
Perform setup to use the CentreWare Internet Services at the machine. Enable the Internet
Services (HTTP) Port and set the IP address.

Check the installation


Check whether the CentreWare Internet Services can be used.

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9.3.1 Preparations

Installation

Installation
9.3.3 IOT Settings

9.3.3 IOT Settings


Procedure
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)
2.

3.

Select [Tools].

Enable the Internet Services port.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [Internet Services (HTTP)] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Tools" screen appears.

Set the IP Address. This procedure is not necessary if the IP address has already been set. Set only
the access method in the DHCP and BOOTP environment. Check the IP address, subnet mask, and
gateway address settings when the IP address cannot be obtained automatically or when setting
manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask], [IPv4 - Gateway Address], and [IPv4 - DNS Server Setup] in the
same way.
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

4.

For subnet mask, select combinations of values 0, 128, 129, 224, 240, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

Select [Close] until the "Tools" screen appears.

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Version 1.2

5.

Select [Close].

6.

Start up the IOT again and print the Configuration Report. Check that the Internet Services port is
enabled and check the IP address settings.

9.3.4 Settings Check

9.3.5 Web Browser Specifications

Procedure

1.
2.

For Windows 2000, Windows XP, and Windows Vista

Start up the web browser.

Netscape Communicator ver 7.0 or later English Version

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Internet Explorer ver 6.01 SP1 or later English Version

Example of IP Address Entry

Netscape Communicator ver 7.0 or later English Version

http://111.222.333.444

Internet Explorer ver 5.2 or later English Version

Example of Internet Address Entry

http://xxx.yyyy.zz.vvv/
NOTE: When specifying the port number, specify ":" after the address, and then enter the port
number.

For Mac OS X 10.2

For Mac OS X 10.3.9

Netscape Communicator ver 7.1 or later English Version

Safari 1.3

User ID and Password, or just User ID may be required when using the Login Setup feature or
the Auditron Administration feature at IOT. Please check with the System Administrator about
User ID and Password.

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9.3.4 Settings Check

Installation

Installation
9.3.6 Ethernet Settings

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Version 1.2

9.3.6 Ethernet Settings

9.3.7 Parallel Port Settings

Procedure

Procedure

1.

Start up the web browser.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://192.168.1.1/

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv/

3.

Click [Properties].

4.

Click [+] on the left side of "Physical Connections" to display the items in the folder.

5.

Click [Ethernet].

6.

Set the transmission speed of the Ethernet Interface using the pull down menu of "Rated Speed".

7.

The set value is reflected as the IOT setting value.


(1)

Click the [Apply] button. The User Name and password entry screen appears.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

http://xxx.yyyy.zz.vvv
NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.
3.

Click [Properties].

4.

Click [+] on the left side of "Physical Connections" to display the items in the folder.

5.

Click [Parallel].

6.

To enable "Bi-Directional Communication", select the [Enabled] checkbox.

7.

Set the "Auto Eject Time".

8.

Set the protocol using the pull down menu of "Adobe Communication Protocol".

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
NOTE: Set this only when the optional PostScript 3 Kit is connected.
(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.

The set value is reflected as the IOT setting value.


(1)

Click the [Apply] button. The User Name and password entry screen appears.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.8 USB Settings

9.3.9 EtherTalk Settings

Procedure

NOTE: Set the Ethernet only when the optional PostScript 3 Kit is connected.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Procedure
1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

http://192.168.1.1/

Example of Internet Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://xxx.yyyy.zz.vvv (TBD)
NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.
3.

Click [Properties].

4.

Click [+] on the left side of "Physical Connections" to display the items in the folder.

5.

Click [USB].

6.
7.

8.

http://xxx.yyyy.zz.vvv (TBD)
NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

Set the "Auto Eject Time".

3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [EtherTalk].

6.

Set the "Printer Name".

NOTE: Set this only when the optional PostScript 3 Kit is connected.

7.

Set the "Zone Name".

The set value is reflected as the IOT setting value.

8.

The set value is reflected as the IOT setting value.

Set the protocol using the pull down menu of "Adobe Communication Protocol".

(1)

Click the [Apply] button. The User Name and password entry screen appears.

(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

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9.3.8 USB Settings

Installation

Installation
9.3.10 SMB Settings

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9.3.10 SMB Settings

9.3.11 NetWare Settings

Procedure

Procedure

1.

Start up the web browser.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://192.168.1.1/

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv

http://xxx.yyyy.zz.vvv

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

3.

Click [Properties].

3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [Microsoft Networking].

5.

Click [NetWare].

6.

Set the "Workgroup".

6.

Set the "Print Server Name".

7.

Set the "SMB Host Name".

7.

Set the operation mode using the pull down menu of "Active Mode".

8.

Click the "Maximum Connections".

8.

Set the "File Server Name".

9.

To enable "TBCP Filter", select the [Enabled] checkbox.


NOTE: Set this only when the optional PostScript 3 Kit is connected.

NOTE: Set this item when using Bindery Service.


9.

Set the language using the pull down menu of "Notification Language".

10. To enable "Unicode Support", select the [Enabled] checkbox.

10. Set the "Queue Poll Interval".

11. To enable "Auto Master Mode", select the [Enabled] checkbox.

11. Set the "Number of Searches".

12. To enable "Password Encryption", select the [Enabled] checkbox.

12. Set the "New Print Server Password".

13. The set value is reflected as the IOT setting value.


(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

(1)

Enter the password.

(2)

Enter the same password in "Retype New Print Server Password".

13. To enable "TBCP Filter", select the [Enabled] checkbox.


NOTE: Set this only when the optional PostScript 3 Kit is connected.
14. Set the "NDS Tree".
NOTE: Set this item when using Directory Service.
15. Set the language using the pull down menu of "NDS Context".
NOTE: Set this item when using Directory Service.
16. Set the Frame Type using the pull down menu of "Frame Type".
17. To enable "SLP - Active Discovery", select the [Enabled] checkbox.
18. The set value is reflected as the IOT setting value.
(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.12 TCP/IP Settings

NOTE: This setting item is not required if "DHCP" or "DHCP/Autonet" is selected for "WINS
Server IP Address Resolution".

Procedure

12. Set the IP Address List.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of Internet Address Entry

(1)

Click the [Edit] button. The User Name and password entry screen appears.

(3)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

http://192.168.1.1/

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

http://xxx.yyyy.zz.vvv

(4)

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

(5)

Set the "Source IP Mask".

(6)

Click the [Apply] button. The User Name and password entry screen appears. When the User
ID and password entry screen appears, enter the User ID and password for the System
Administrator in "User Name" and "Password", and click [OK].

(7)

The right frame of the web browser will change after rebooting the IOT.

3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [TCP/IP].

6.

Set the "Host Name".

7.

Set the method to get IP address using the pull down menu of "IP Address Resolution".

8.

Set the "IP Address".

Set the "Source IP Address".

13. Click [TCP/IP] in "Protocols".


14. The set value is reflected as the IOT setting value.
(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

NOTE: This setting item is not required if "DHCP", "BOOTP", "RARP" or "DHCP/Autonet" is
selected.
9.

Select the [Enabled] checkbox.

(2)

Set the "Subnet Mask" and "Gateway Address".


NOTE: This setting item is not required if "DHCP", "BOOTP", "RARP" or "DHCP/Autonet" is
selected.

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

10. Set the DNS.


(1)

To use DHCP in "DNS Server IP Address Resolution", select the [DHCP] checkbox.

(2)

Set the "Preferred DNS Server" and "Alternate DNS Server 1 & 2".
NOTE: This setting item is not required if "DHCP" is selected for "DNS Server IP Address
Resolution".

(3)

Set the "DNS Domain Name".

(4)

To enable "Generate Domain Search List Automatically", select the [Enabled] checkbox.

(5)

Set the "Domain Name 1 to 3".

(6)

Set the "Connection Time-Out".

(7)

To enable "Dynamic DNS Registration", select the [Enabled] checkbox.

11. Set the WINS.


(1)

To use DHCP in "WINS Server IP Address Resolution", select the [DHCP] checkbox.

(2)

Set the "Primary WINS Server Address".


NOTE: This setting item is not required if "DHCP" or "DHCP/Autonet" is selected for "WINS
Server IP Address Resolution".

(3)

Set the "Secondary WINS Server Address".

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9.3.12 TCP/IP Settings

Installation

Installation
9.3.13 LPD Settings

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9.3.13 LPD Settings

9.3.14 SNMP Settings

Procedure

Procedure

1.

Start up the web browser.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://192.168.1.1/

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv

http://xxx.yyyy.zz.vvv

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

3.

Click [Properties].

3.

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [LPD].

5.

Click [SNMP Configuration].

6.

Set the "Port Number".

6.

7.

To enable "TBCP Filter", select the [Enabled] checkbox.

When changing the Community Name, set the "Community Name (Read Only)", "Community Name
(Read / Write)", and "Trap Community Name".

NOTE: Set this only when the optional PostScript 3 Kit is connected.

Click [Properties].

7.

Set the "System Administrator's Login ID".

8.

The set value is reflected as the IOT setting value.

8.

Set the "Connection Time-Out".

(1)

Click the [Apply] button.

9.

The set value is reflected as the IOT setting value.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.15 IPP Settings

9.3.16 Port 9100 Settings

Procedure

Procedure

1.

Start up the web browser.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://192.168.1.1/

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv

http://xxx.yyyy.zz.vvv

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

3.

Click [Properties].

3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [IPP].

5.

Click [Port 9100].

6.

Set the "Add Port Number".

6.

Set the "TCP Port Number".

7.

To enable "TBCP Filter", select the [Enabled] checkbox.

7.

To enable "TBCP Filter", select the [Enabled] checkbox.

NOTE: Set this only when the optional PostScript 3 Kit is connected.

NOTE: Set this only when the optional PostScript 3 Kit is connected.

8.

To enable "Administrator Mode", select the [Enabled] checkbox.

8.

Set the "Connection Time-Out".

9.

To enable "DNS", select the [Enabled] checkbox.

9.

The set value is reflected as the IOT setting value.

10. Set the "Connection Time-Out".

(1)

Click the [Apply] button.

11. The set value is reflected as the IOT setting value.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

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NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.15 IPP Settings

Installation

Installation
9.3.17 E-mail Settings

9.3.17 E-mail Settings


9.3.17.1 Enable Port
Purpose
1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of Internet Address Entry

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6.

Click [TCP/IP].

7.

Set the "Host Name".

8.

Set the DNS.


NOTE: DNS setting is required when the address of the POP3 server and SMTP server are
expressed in Domain names instead of IP addresses.
(1)

To use DHCP in "DNS Server IP Address Resolution", select the [DHCP] checkbox.

(2)

Set the "Preferred DNS Server" and "Alternate DNS Server 1 & 2".

http://192.168.1.1/

NOTE: This setting item is not required if "DHCP" is selected for "DNS Server IP Address
Resolution".

http://xxx.yyyy.zz.vvv
NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

(3)

Set the "DNS Domain Name".

(4)

To enable "Generate Domain Search List Automatically", select the [Enabled] checkbox.

(5)

Set the "Domain Name 1 to 3".

(6)

Set the "Connection Time-Out".

(7)

To enable "Dynamic DNS Registration", select the [Enabled] checkbox.

3.

Click [Properties].

4.

Click [Port Settings].

5.

Enable the port for E-mail feature.

9.

(1)

To use E-mail Print or Internet Fax, select the [Enabled] checkbox for "Receive E-Mail".

10. Set the receiving protocol using the pull down menu of "Receiving Protocol".

(2)

To use Mail Notice or notify job complete function, select the [Enabled] checkbox for "E-Mail
Notification Service".

6.

The set value is reflected as the IOT setting value.


(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.17.2 Item Settings


Purpose
1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry


http://192.168.1.1/

Click [E-mail].

NOTE: Set this item when using the Internet Fax Service and E-mail Print feature.
11. Set the method to print the mail headers using the pull down menu of "Incoming E-mail Print
Options".
NOTE: Set this item when using E-mail Print function.
12. Set the method to print the mail headers using the pull down menu of "Incoming Internet Fax Print
Options".
NOTE: Set this item when using Internet Fax Service feature.
13. Set the method to print the delivery confirmation mail using the pull down menu of "Print Delivery
Confirmation E-mail".
NOTE: Set this item when using E-mail Print function.
14. To enable "Print Error Notification E-mail", select the [Enabled] checkbox.
15. To enable "Response to Read Receipts", select the [Enabled] checkbox.
NOTE: Set this item when using the Internet Fax Service and E-mail Print feature.
16. Set the "POP3 Server".

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv

NOTE: Set this item when using the Internet Fax Service and E-mail Print feature and "POP3" is
specified for "Receiving Protocol".

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

(1)

Click [Properties].

(2)

Click [+] on the left side of "Protocols" to display the items in the folder.

3.

Click [Properties].

(3)

Click [POP3 Setup].

4.

Enter the E-mail addresses for the IOT and Administrator.

(4)

Set the "IP Address / Host Name & Port", and "POP Receive Password Encryption".

(1)

Set the "Administrator's E-mail Address".

(5)

Set the "Login Name".

(2)

Set the "Machine's E-mail Address".

(6)

Enter the "Password".

5.

Click [+] on the left side of "Protocols" to display the items in the folder.

(7)

Set the "Polling Interval".

(8)

The set value is reflected as the IOT setting value.

18. Set the "Domain Filtering".


NOTE: Set this item when using the Internet Fax Service and E-mail Print feature.

i.

Click the [Apply] button.

ii.

Enter the User ID and password for the System Administrator in "User Name" and
"Password", and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(1)

Select "Allow Domains" or "Block Domains" using the pull down menu of "Domain Filtering".

(2)

Click [Edit].

(3)

Set the Permitted Domain Names when Allow Domains is selected, and set the Rejected
Domain Names when Block Domains is selected.

iii.

The right frame of the web browser will change after rebooting the IOT.

(4)

Click the [Apply] button. The User Name and password entry screen appears.

iv.

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

(5)

Click the [Apply] button.

17. Set the "SMTP Server Address".

19. Click [E-mail] in "Protocols".

(1)

Click [Properties].

20. Set the "Allow Authenticated Users to Edit "From:" Field when".

(2)

Click [+] on the left side of "Protocols" to display the items in the folder.

21. Set the "Allow Guest Users to Edit "From:" Field".

(3)

Click [SMTP Server].

22. Set the "Edit "From:" Field when Authorization is not Required".

(4)

Set the "SMTP Server IP Address / Host Name".

23. Set the "Allow Authenticated Users to send E-mail despite LDAP Search Failure".

NOTE: Set this item when using E-mail Service, Internet Fax Service, Mail Notice or job
completion notice feature.
(5)

Set the "Port Numbers".

(6)

To use "Login Credentials for the Machine to access the SMTP Server to send automated
e-mails", select the [POP before SMTP] radio button.

24. Set the initial value for "Subject".


25. Set the initial value for "Message".
26. To enable "User" for "Message", select the [Enabled] checkbox.
27. To enable "Attachment" for "Message", select the [Enabled] checkbox.
28. To enable "Device Information" of "Message", select the [Enabled] checkbox.
29. Set the initial value for "Signature".

NOTE: Set this item when using E-mail Service, Internet Fax Service, Mail Notice or job
completion notice feature.
(7)

30. The set value is reflected as the IOT setting value.

Set the "Login Name".

(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

NOTE: Set this item when using E-mail Service, Internet Fax Service, Mail Notice or job
completion notice feature.
(8)

(9)

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

Set the "Password".

(3)

The right frame of the web browser will change after rebooting the IOT.

NOTE: Set this item when using E-mail Service, Internet Fax Service, Mail Notice or job
completion notice feature.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

Specify the "Maximum Data Size per E-mail". When sending E-mails, set the "Maximum Split
Count".
NOTE: Set this item when using the E-mail Service or Internet Fax Service feature.

(10) Specify the "Maximum Number of Pages per Split Send".


NOTE: Set this item when using Internet Fax Service feature.
(11) The set value is reflected as the IOT setting value.
i.

Click the [Apply] button.

ii.

Enter the User ID and password for the System Administrator in "User Name" and
"Password", and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

iii.

The right frame of the web browser will change after rebooting the IOT.

iv.

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

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9.3.17 E-mail Settings

Installation

Installation
9.3.18 HTTP Settings

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9.3.18 HTTP Settings

9.3.19 WebDAV Settings

Procedure

Procedure

1.

Start up the web browser.

1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/

http://192.168.1.1/

Example of Internet Address Entry


http://xxx.yyyy.zz.vvv

http://xxx.yyyy.zz.vvv

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.

3.

Click [Properties].

3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [HTTP].

5.

Click [WebDAV].

6.

Set the "Port Number".

6.

Set the "Port Number".

7.

Set the "Maximum Connections".

7.

Set the "Connection Time-Out".

8.

Set the "Connection Time-Out".

8.

The set value is reflected as the IOT setting value.

9.

The set value is reflected as the IOT setting value.

(1)

Click the [Apply] button.

(1)

Click the [Apply] button.

(2)

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

9.3.20 Bonjour Settings


Procedure
1.

Start up the web browser.

2.

Enter the IP address or Internet address of the IOT in the browser address box, and press the
<Enter> key.

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/
http://xxx.yyyy.zz.vvv
NOTE: If specifying the port number, specify ":" and then "80" (port number at factory settings)
after the address.
3.

Click [Properties].

4.

Click [+] on the left side of "Protocols" to display the items in the folder.

5.

Click [Bonjour].

6.

Set the "Host Name".

7.

Set the "Printer Name".

8.

The set value is reflected as the IOT setting value.


(1)

Click the [Apply] button.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].
NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".

(3)

The right frame of the web browser will change after rebooting the IOT.

(4)

Click [Reboot Machine]. The settings will be reflected after the IOT reboots.

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9.3.20 Bonjour Settings

Installation

Installation
9.3.20 Bonjour Settings

2010/08
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ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.4.1 E-mail Feature Overview

9.4.2 Preparations

1.

Prepare the following items before using the E-mail feature. These items are different depending on the
functions.

E-mail Service
Scans documents into digitized data and sends them by E-mail.

2.

Internet Fax

Table 1

Unlike the conventional Fax communication, this feature is able to send scanned data as electronic
E-mail attachment over the company's Network and Internet instead of the phone lines.

3.

E-mail
Print

Mail
Notice

Job
Complete
Notice

Item

Description

E-mail Print

TCP/IP Address

SMTP: O
TCP/IP Address of
this machine. E-mails POP3: O
are transmitted using
TCP/IP.

SMTP: O
POP3: O

Subnet Mask

This is required when SMTP:


splitting the network POP3:
into subnet.

SMTP:
POP3:

Gateway Address

This is required when SMTP:


POP3:
using several
networks via a
gateway.

SMTP:
POP3:

Administrator Email Address

Enter the E-mail


addresses for the
Administrator of the
Main Unit.

SMTP: O
POP3: O

SMTP: O
POP3: O

Machine E-mail
Address

This is used as the


Sender's address
when the machine
sends an E-mail.

SMTP: O
POP3: O

SMTP: O
POP3: O

DNS Server
Address

This is required when SMTP:


the addresses of the POP3:
POP3 server and
SMTP server are
expressed in Domain
names instead of IP
addresses.

SMTP:
POP3:

SMTP Server
Address

SMTP server is used SMTP: O


POP3: O
for sending E-mails
for the machine. It
can also be used for
receiving E-mails.

SMTP: O
POP3: O

The E-mail will be printed in accordance to the settings of "Incoming E-mail Print Options" at the
CentreWare Internet Service.
Notification of Consumables Status, etc.
Notification related to the contents (Consumables Status, Parts Status, Paper Tray Status, and etc.)
that were set in "Setup E-mail Notification" of CentreWare Internet Service can be sent by E-mail to
the specified address.
The status for Toner and Drum Cartridge can be notified at regular intervals. This enables timely
replacement to be carried out.
5.

Internet
Fax

The E-mail will be printed in accordance to the "Incoming Internet Fax Print Options" settings at the
CentreWare Internet Service.
The computer can send documents of TIFF format or PDF format to this machine as E-mail
attachments. The mail received is printed automatically.

4.

E-mail
Service

Job Complete Notice


When a print job is sent to this machine from the computer, the completion of printing can be notified
by mail.

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9.4.1 E-mail Feature Overview

Installation

Installation

Internet
Fax

E-mail
Print

Mail
Notice

Job
Complete
Notice

Item

Description

POP3 Server

When using the


POP3 server to
receive E-mails,
register the
machine's E-mail
address and users in
the POP3 server. The
address of the POP3
server must also be
set in the machine.

SMTP:
POP3:

Set the user address for receiving POP3.


Set up a password
when required.

SMTP: O
POP3: O

POP User Name,


Password

S/MIME

Set up the S/MIME.

SMTP:
POP3:

Enable the E-mail Port and set the IP Address, etc.

1.

Procedure
Press the <Log In / Out> button.

(2)

Enter the User ID using the < Numeric Keypad > buttons and select [Enter].

(3)
2.

SMTP:
POP3:

E-mail Environment Setup

Select [Tools].

Enable the port for E-mail feature.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [Send E-mail] and press [Change Settings].

(5)

Select [Port Status] and press [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close].

(8)

Enable the "Port Status" when using E-mail Print.

(9)

To use Mail Notice or Job Completion Notice, enable the "E-mail Notification Service - Port
Status".

E-mail Account Registration


Before using E-mail at the machine, it is necessary to register the E-mail account in the E-mail
server. Consult the System Administrator.

2.

Display the "System Administrator Menu" screen.


(1)

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

O: Set up required : Set up where necessary -: Set up not required


1.

Version 1.2

9.4.3 Enabling Ports and TCP/IP Settings

Table 1
E-mail
Service

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9.4.3 Enabling Ports and TCP/IP Settings

(10) Select [Close] until the "Tools" screen appears.


3.

Set the IP Address.

Sets the ports enabling, machine E-mail address, TCP/IP environment and mail server etc from the
machine.

This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.

NOTE: They can also be set using CentreWare Internet Services.

(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask], [IPv4 - Gateway Address], and [IPv4 - DNS Server Setup] in the
same way.

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

9.4.4 E-mail Environment Setup


To use E-mail, various E-mail items must be set.

Procedure
1.

Display the "System Administrator Menu" screen.

4.

Select [Close] until the "Tools" screen appears.

(1)

Press the <Log In / Out> button.

5.

Select [Close].

(2)

Enter the User ID using the < Numeric Keypad > buttons and select [Enter].

6.

Reboot the machine and print the Configuration Report. Check that the Ports are enabled and
check the TCP/IP settings.

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".
(3)
2.

Select [Tools].

Set the E-mail Address, Host Name and Domain Name.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Machine's E-mail Address/Host Name].

(4)

Select [E-mail Address] and select [Change Settings].

(5)

Enter the E-mail address using the keyboard that is displayed.

(6)

Select [Save].

(7)

Set the [Host Name] and [Domain Name] in the same way.

(8)

Select [Close].

When "SMTP" is selected for "Protocol to Receive E-mail"


An alias cannot be set. For the account (to the left of the @ mark), any name can be set. For
the address part (to the right of the @ mark), set a combination of Host Name and Domain
Name.
E.g.: mymail@mahost.fujixerox.co.jp
-Account Name: mymail
-Host Name: mahost
-Domain Name: fujixerox.co.jp

"POP3" is selected for "Protocol to Receive E-mail"


Set the POP User Name as the account (to the left of the @ mark) and the receiving POP3
E-mail Server as the address part (to the right of the @ mark). An alias, such as
mymail@mahost.fujixerox.co.jp, can also be set.
E.g.: mymail@mahost.fujixerox.co.jp
-Account Name: mymail

3.

Set the Receive protocol.


(1)

Select [Other Settings].

(2)

Select [Protocol to Receive E-mail] and press [Change Settings].

(3)

Select "SMTP" or "POP3" according to the environment.

(4)

Select [Save] and [Close].

When "SMTP" is selected for "Protocol to Receive E-mail"


Select [Outgoing / Incoming E-mail Settings] and select [SMTP Server Settings]. Set the
following items for the SMTP Server.
- "SMTP Server Port Number": Enter a value from 1 to 65535.

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9.4.4 E-mail Environment Setup

Installation

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9.4.4 E-mail Environment Setup

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Version 1.2

"POP3" is selected for "Protocol to Receive E-mail"

Set when [SMTP AUTH] is selected in [E-mail Send Authentication]. Enter the same
password in "New password" and "Retype password". If you do not want to set a
password, leave the field empty and select [Save].

Select [Outgoing / Incoming E-mail Settings] and select [POP3 Server Settings]. Set the
following items for the POP3 Server.
(2)

-"POP3 Server Setup": Select "By IP Address" or "By Server Name".


-"POP3 Server - IP Address": Enter the address if "By Server Name" is selected in "POP3
Server Setup".

5.

(1)

A maximum number of 50 permitted domains can be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

-"POP3 Server - Port Number": Enter a value from 1 to 65535.


-"POP3 Server - Polling Interval": Set the interval to check for E-mail on the POP3 server.

(2)
6.

Select [Close] until the "Tools" screen appears.

Set the S/MIME.


(1)
(2)

-"POP3 Password": Enter the same password in "New password" and "Retype password".
If you do not want to set a password, leave the field empty and select [Save].

Select [Security Settings].


Select [S/MIME Settings] and set the following items.

"Device Certificate - S/MIME"

"S/MIME Communication"

Attaching certificate to device.

-"POP3 Password Encryption": Select "On (APOP)" for password encryption. Select [Save]
and [Close].

In cases where the Certificate ID has been set, set whether to enable or disable the
S/MIME communication.

Setting for transmission.


Select [SMTP Server Settings] and set the following items.

"SMTP Server Setup"

"Receive Untrusted E-mail"

"Receive Untrusted Internet Fax"

"Message Digest Algorithm"

"Message Encryption Method"

"Digital Signature - Outgoing E-mail"

"Digital Signature - Outgoing Internet Fax"

"Certificate Auto Store"

Set whether to accept E-mails that are not trusted.

Select "By IP Address" or "By Server Name".

"SMTP Server IP Address"

Set whether to accept Internet Faxes that are not trusted.

Enter if "By IP Address" is selected in "SMTP Server Setup".


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

Set the Message Digest Algorithm to either "SHA1" or "MD5".


Set the Message Encryption Method to either "3DES", "RC2-40", "RC2-64" or "RC2-128".

"SMTP Server Name"

Specify whether to include the digital signature by default when sending E-mails.

Enter if "By Server Name" is selected in "SMTP Server Setup".

"SMTP Server Port Number"

Specify whether to include the digital signature by default when sending Internet Faxes.

Enter a value between 1 to 65535.

Specify whether to store the certificate automatically when an E-mail attached with a
S/MIME certificate is received from an e-mail address registered in the Address Book.

NOTE: When "SMTP" is selected for "Protocol to Receive E-mail" and all items are
already set, there is no need to perform settings.

"E-mail Send Authentication"

"SMTP AUTH Login Name"

"SMTP AUTH Password"

Select one from "Off", "POP before SMTP" or "SMTP AUTH".


Set when [SMTP AUTH] is selected in [E-mail Send Authentication].

"Domain 1" to "Domain 50"


A maximum of 50 domains can be set if "Allow Domains" or "Block Domains" is selected
in "Domain Filtering".

-"POP3 Server - Login Name": Enter the name to be used to log into the POP3 server.

(1)

Domain Filtering
Select one from "Off", "Allow Domains" or "Block Domains".

-"POP3 Server - Server Name": Enter the name if "By Server Name" is selected in
"POP3 Server Setup".

4.

Select [Domain Filtering] and set the following items.

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

Select [Close].

Set the Domain Filter.

7.

Select [Close] until the "Tools" screen appears.

8.

Select [Close].

9.

Reboot the machine and print the Configuration Report. Check the settings of the individual items.

9.5.1 Scanner Feature Overview

9.5.2 E-mail Settings

E-mail

9.5.2.1 Preparations

Scans documents into digitized data and sends them by E-mail.

Perform the following settings before using the E-mail feature.

Scan to Folder
It scans the document on the machine and stores it in the Folder on the machine as data. The
stored document can be retrieved from the computer connected on the network. Besides scanned
documents, new transmissions and received fax documents can also be retrieved from Folders.

Scan to FTP/SMB

NOTE: Check with the System Administrator on how to register an E-mail account on the mail
server.

9.5.2.2 Enabling Ports and TCP/IP Settings


Enable the Send E-mail Port and the Receive E-mail Port, set the IP Address of the IOT, and etc.

Purpose
1.

Enables scan data to be stored in a computer on the network when the machine is connected to a
FTP or SMB protocol network environment. It scans the document on the machine and stores it to
the computer connected on the network as data.

E-mail Account Registration


It is necessary to register the E-mail account in the mail server used by the machine.

Scan to Job Template


The file that stores the scan conditions is called a Job Template. Specify the Job Template and scan
the desired document on the machine as data. While the scanned document is stored in the hard
disk, it is also sent automatically to the computer (server) connected on the network. The optional
CentreWare Scan Services is required for settings such as creating the Job Template and
specifying the send destination.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].

Scan to Job Flow

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

By using CentreWare EasyOperator, etc. at a computer on the network, scanning of documents can
be performed by utilizing the Job Flow Sheets that were registered for document scans.

(3)
2.

(1)

3.

Select [Tools].

Enable the ports for the E-mail feature.


Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [Send E-mail] and press [Change Settings].

(5)

Select [Port Status] and press [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close].

(8)

In the same way, set the "Port Status" for "Receive E-mail" to "Enabled".

(9)

Select [Close] until the "Tools" screen appears.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

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(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.

9.5.1 Scanner Feature Overview

Installation

Installation
9.5.2 E-mail Settings

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Version 1.2

If a mistake is made, press the <C (Clear)> button and enter again.

Set the POP User Name as the account (to the left of the @ mark) and the receiving POP3 Email Server as the address part (to the right of the @ mark). An alias, such as
mymail@mahost.fujixerox.co.jp, can also be set.

To move to the next bit for entries with less than 3 digits, select [Next].

E.g.: mymail@mahost.fujixerox.co.jp

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

-Account Name: mymail


3.

Set the Receive protocol.


(1)

Select [Other Settings].

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(2)

Select [Protocol to Receive E-mail] and press [Change Settings].

(3)

Select "SMTP" or "POP3" according to the environment.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

(4)

Select [Save] and [Close].

If a gateway address is not required, enter 0.0.0.0.

When "SMTP" is selected for "Protocol to Receive E-mail"

4.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the Send E-mail Port is enabled
and check the TCP/IP settings.

Select [Outgoing / Incoming E-mail Settings] and select [SMTP Server Settings]. Set the
following items for the SMTP Server.
- "SMTP Server Port Number": Enter a value from 1 to 65535.

"POP3" is selected for "Protocol to Receive E-mail"

9.5.2.3 E-mail Environment Setup

Select [Outgoing / Incoming E-mail Settings] and select [POP3 Server Settings]. Set the
following items for the POP3 Server.

In order to use the E-mail feature, perform settings for the various E-mail items.

-"POP3 Server Setup": Select "By IP Address" or "By Server Name".

Purpose

-"POP3 Server - IP Address": Enter the address if "By Server Name" is selected in "POP3
Server Setup".

1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(2)

Enter the User ID using the <number> keys and select [Enter].

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".
(3)
2.

-"POP3 Server - Server Name": Enter the name if "By Server Name" is selected in "POP3
Server Setup".

Select [Tools].

-"POP3 Server - Port Number": Enter a value from 1 to 65535.

Set the E-mail Address, Host Name and Domain Name.


(1)

Select the "System Settings" tab.

-"POP3 Server - Polling Interval": Set the interval to check for E-mail on the POP3 server.

(2)

Select [Connectivity & Network Setup].

-"POP3 Server - Login Name": Enter the name to be used to log into the POP3 server.

(3)

Select [Machine's E-mail Address/Host Name].

(4)

Select [E-mail Address] and select [Change Settings].

-"POP3 Password": Enter the same password in "New password" and "Retype password". If
you do not want to set a password, leave the field empty and select [Save].

(5)

Enter the E-mail address using the keyboard that is displayed.

(6)

Select [Save].

(7)

Set the [Host Name] and [Domain Name] in the same way.

(8)

Select [Close].

When "SMTP" is selected for "Protocol to Receive E-mail"


An alias cannot be set. Any name can be set for the account (to the left of the @ mark). For the
address part (to the right of the @ mark), set a combination of Host Name and Domain Name.
E.g.: mymail@mahost.fujixerox.co.jp
-Account Name: mymail
-Host Name: mahost

-"POP3 Password Encryption": Select "On (APOP)" for password encryption. Select [Save]
and [Close].
4.

Setting for transmission.


(1)

Select [SMTP Server Settings] and set the following items.

"SMTP Server Setup"

"SMTP Server IP Address"

Select "By IP Address" or "By Server Name".


Enter if "By IP Address" is selected in "SMTP Server Setup".
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

-Domain Name: fujixerox.co.jp

If a mistake is made, press the <C (Clear)> button and enter again.

"POP3" is selected for "Protocol to Receive E-mail"

To move to the next bit for entries with less than 3 digits, select [Next].

"SMTP Server Name"

"Digital Signature - Outgoing Internet Fax"

"Certificate Auto Store"

Enter if "By Server Name" is selected in "SMTP Server Setup".

Specify whether to include the digital signature by default when sending Internet Faxes.

"SMTP Server Port Number"


Enter a value between 1 to 65535.
NOTE: When "SMTP" is selected for "Protocol to Receive E-mail" and all items are
already set, there is no need to perform settings.

"E-mail Send Authentication"

"SMTP AUTH Login Name"

"SMTP AUTH Password"

Select one from "Off", "POP before SMTP" or "SMTP AUTH".

Specify whether to store the certificate automatically when an E-mail attached with a
S/MIME certificate is received from an e-mail address registered in the Address Book.
7.

Select [Close] until the "Tools" screen appears.

8.

Select [Close].

9.

Reboot the machine and print the Configuration Report. Check the settings of the individual items.

Set when [SMTP AUTH] is selected in [E-mail Send Authentication].


Set when [SMTP AUTH] is selected in [E-mail Send Authentication]. Enter the same
password in "New password" and "Retype password". If you do not want to set a
password, leave the field empty and select [Save].
(2)
5.

Select [Close].

Set the Domain Filter.


(1)

Select [Domain Filtering] and set the following items.

Domain Filtering
Select one from "Off", "Allow Domains" or "Block Domains".
A maximum number of 50 permitted domains can be set.

"Domain 1" to "Domain 50"


A maximum of 50 domains can be set if "Allow Domains" or "Block Domains" is selected
in "Domain Filtering".

(2)
6.

Select [Close] until the "Tools" screen appears.

Set the S/MIME.


(1)

Select [Security Settings].

(2)

Select [S/MIME Settings] and set the following items.

"Device Certificate - S/MIME"

"S/MIME Communication"

Attaching certificate to device.


In cases where the Certificate ID has been set, set whether to enable or disable the
S/MIME communication.

"Receive Untrusted E-mail"

"Receive Untrusted Internet Fax"

"Message Digest Algorithm"

"Message Encryption Method"

"Digital Signature - Outgoing E-mail"

Set whether to accept E-mails that are not trusted.


Set whether to accept Internet Faxes that are not trusted.
Set the Message Digest Algorithm to either "SHA1" or "MD5".
Set the Message Encryption Method to either "3DES", "RC2-40", "RC2-64" or "RC2-128".
Specify whether to include the digital signature by default when sending E-mails.
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9.5.2 E-mail Settings

Installation

Installation
9.5.3 Scan to Folder Settings

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Version 1.2

9.5.3 Scan to Folder Settings

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

To use the Scan to Folder feature, enable the required Ports (Salutation and WebDAV), enable the
Internet Services (HTTP) Port, set the IP Address, and etc.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

9.5.3.1 Enabling Ports and IP Address Settings


Purpose

4.

Select [Close] until the "Tools" screen appears.

1.

Select [Close].
Reboot the machine and print the Configuration Report. Check that the Salutation Port and
WebDAV Port are enabled and check the TCP/IP Address settings.

Display the "System Administrator Menu" screen.

5.

(1)

Press the <Log In / Out> button.

6.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)
2.

Select [Tools].

Files stored in the folder can be accessed by applications on the computer using the scanner driver.
Up to 200 folders can be created. The following are the settings and items that can be changed.

Enable the Ports.

When using CentreWare EasyOperator and other FX Applications that supports WebDAV.
(1)

3.

9.5.3.2 Create Folder

Folder Name

Password

Set the folder name. Up to 10 characters can be set.

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [WebDAV] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Port Settings" screen appears.

(8)

Enable the Internet Services (HTTP) port in the same way.

(9)

Select [Close] until the "Tools" screen appears.

Up to a 20-digits password can be set for the folder. The folder can be set without a password. This
password is effective only if the password for the System Administrator has been set.

When the password is set, restricted folder read and write access according to the password can be
performed.

Delete Files After Retrieval

Delete Expired Files

Sets files to be deleted after the files have been retrieved, printed or transferred to a job flow.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select "TCP/IP - Get IP Address" and press [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.

Sets whether to enable the operation to delete files that are stored in the selected folder at the
specified time after the expiry date had passed.

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.

Link Job Flow Sheet to Folder


Sets or changes the link of a Job Flow Sheet to the folder, and executes the Job Flow Sheet.

<Creation Procedure>
1.

NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.
(4)

Access Rights

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys and select [Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)

Select [Tools].

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

2.

Select [Create/Delete].

3.

Select [Create Folder].

If a mistake is made, press the <C (Clear)> button and enter again.

4.

Select a folder to register and select [Create/Delete].

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

NOTE: Unregistered folders are displayed as "(Not in Use)".


5.

Set the Passcode for New Folder.


If you want to set a Passcode

(1)

Select "On".

(2)

Enter the Passcode (up to 20 digits) using the numeric keypad.

(3)

Select the operation to restrict at "Target Operation" and select [Save].

9.5.4 Job Template


9.5.4.1 Preparations
Prepare the following option software before using the Job Template feature.

The "Folder XXX - Create/Delete" screen appears. XXX is the registered Folder Number.
NOTE: The password entered will be displayed as " * ". If a mistake is made, press the <C
(Clear)> button and enter again.

Select "Off" and select [Save].

Purpose

The "Folder XXX - Create/Delete" screen appears. XXX is the registered Folder Number.

1.

Target Operation

CentreWare Scan Services

9.5.4.2 Enabling Ports and IP Address Settings


To use the CentreWare Scan Service at the IOT, enable the required Ports and set the IP Address, etc.

If you do not want to set a Passcode


(1)

Display the "System Administrator Menu" screen.

Always (All Operations)

(1)

Press the <Log In / Out> button.

The Passcode will be required for all operations.

(2)

Enter the User ID using the <number> keys and select [Enter].

Save (Write)

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

The Passcode will only be required when selecting the folder.

Print/Delete (Read)

(3)

The Passcode will only be required when printing or deleting files in the folder.
6.

2.

Set up the other items as required. Select the item and select [Change Settings]. When the setting
has completed, select [Save].

(1)

Folder Name
Set the folder name. Up to 20 single-byte characters (20 for double-byte characters) can be
input.

Delete Files After Retrieval


Sets files to be deleted after the files have been retrieved, printed or transferred to a job flow.

No
Files will be retained.

Yes

3.

Files will be deleted.

Delete Expired Files


Deletes files at the specified time after the expiry date, if [Expiration Date for Files in Folder] is
set in [Stored files Settings] of "System Settings" tab.

Link Job Flow Sheet to Folder


Sets/changes the link of a Job Flow Sheet to the Folder, and selects and executes the Job
Flow Sheet.

7.

Check the settings in the "Folder XXX - Create/Delete" screen and select [Close].

8.

Select [Close] until the "Tools" screen appears.

9.

Select [Close].

Select [Tools].

Enable the SNMP port.


Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [SNMP] and press [Change Settings].

(5)

Select [Port Status] and press [Change Settings].

(6)

Select [Enabled] and press [Save].

(7)

Select [Close] until the "Port Settings" screen appears.

(8)

Enable the FTP Client port and Internet Services (HTTP) port in the same way.

(9)

Select [Close] until the "Tools" screen appears.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

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If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

9.5.4 Job Template

Installation

Installation
9.5.5 Scan to PC Settings

4.

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

9.5.5.1 Preparations

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

Perform the following settings before using the Scan to PC feature.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

1.

If a gateway address is not required, enter 0.0.0.0.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the Ports are enabled and check
the TCP/IP settings.

1.

Start up the web browser.

2.

Enter the machine IP address or internet address in the browser address box and press the <Enter>
key.

For FTP
For FTP transfer, it is required to register beforehand the following FTP servers and the accounts
(login name and password) to the FTP servers.
(1)
(2)

Example of Internet Address Entry

For Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft Windows
NT Workstation 4.0, Microsoft Windows 2000 Professional, and Microsoft Windows XP
FTP service for Microsoft Internet Information Server 3.0.

(3)

For Mac OS X
FTP service for Mac OS X 10.1.5/10.2.X/10.3.5/10.3.9.
File Names, User Names, and Directory Names that are in Japanese cannot be used.

(4)

For Novell NetWare


FTP service for NetWare 5.11J and 5.12J

Example of IP Address Entry


http://192.168.1.1

For Microsoft Windows Server 2003


FTP service for Microsoft Internet Information Server 3.0.

9.5.4.3 SNMP Port Settings


Purpose

Version 1.2

9.5.5 Scan to PC Settings

Select [Close] until the "Tools" screen appears.

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Refer to the bundled software manual for individual FTP service settings.
2.

For SMB
The following OS that support shared folders are available for SMB transfer.

http://xxx.yyyy.zz.vvv

(1)

NOTE: If specifying the port number, specify ":" and "80" (port number at factory settings) after
the address.

Microsoft Windows 98

(2)

Microsoft Windows Me

(3)

Microsoft Windows NT 4.0


Microsoft Windows 2000

3.

Click [Properties].

(4)

4.

Open the "Connectivity" folder and click "Port Settings".

(5)

Microsoft Windows Server 2003

5.

Put a checkmark on [UDP] of "SNMP".

(6)

Microsoft Windows XP

6.

The set value will be reflected as a machine setting value.


(1)

Click the [Apply] button. The User Name and password entry screen appears.

(2)

Enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

9.5.5.2 Enabling Ports and IP Address Settings


Purpose
1.

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
(3)

The right frame of the web browser will change after rebooting the machine.

(4)

Click [Reboot Machine]. The settings will be reflected after the machine reboots.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed and select
[Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)
2.

Select [Tools].

Enable the SMB port if using the SMB protocol.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [SMB] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)
3.

4.

Select [Close] until the "Port Settings" screen appears.

9.5.6 Job Flow Service Settings

Enable the FTP Client port if using the FTP protocol.


(1)

Select [FTP Client] and select [Change Settings].

(2)

Select [Port Status] and press [Change Settings].

(3)

Select [Enabled] and select [Save].

(4)

Select [Close] until the "Tools" screen appears.

9.5.6.1 Preparations
Prepare the following software before performing scan using the Job Flow Sheet feature.

CentreWare Easy Admin is in the CentreWare CD-ROM bundled with the machine.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.

9.5.6.2 Enabling Ports and IP Address Settings


Purpose
1.

Display the "System Administrator Menu" screen.

(1)

Select [Protocol Settings].

(1)

Press the <Log In / Out> button.

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(2)

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.

Enter the User ID using the <number> keys or the keyboard that is displayed and select
[Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.
(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.

(3)
2.

Select [Tools].

Enable the SOAP port.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

If a mistake is made, press the <C (Clear)> button and enter again.

(4)

Select [SOAP] and select [Change Settings].

To move to the next bit for entries with less than 3 digits, select [Next].

(5)

Select [Port Status] and select [Change Settings].

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

5.

CentreWare EasyAdmin

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

3.

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Port Settings" screen appears.

Enable the SNMP port.

NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(1)
(2)

Select [Port Status] and press [Change Settings].

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

(3)

Select [Enabled] and select [Save].

(4)

Select [Port Settings].

If a gateway address is not required, enter 0.0.0.0.

(5)

Enable the Internet Services (HTTP) Port in the same way.

(6)

Select [Close] until the "Tools" screen appears.

Select [Close] until the "Tools" screen appears.

6.

Select [Close].

7.

Reboot the machine and print the Configuration Report. Check that the SMB Port and FTP Client
Port are enabled and check the TCP/IP settings.

4.

Select [SNMP] and press [Change Settings].

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 5.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)
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Select [IPv4 - IP Address] and select [Change Settings].

9.5.6 Job Flow Service Settings

Installation

Installation
9.5.6 Job Flow Service Settings
(5)

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Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

5.

Select [Close] until the "Tools" screen appears.

6.

Select [Close].

7.

Reboot the machine and print the Configuration Report. Check that the SOAP Port, SNMP Port, and
CentreWare Internet Service Port are enabled and check the TCP/IP settings.

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9.6.1 Internet Fax Overview

9.6.2 Enabling Ports and TCP/IP Settings

Procedure

By installing the Internet Fax Kit (optional) to a machine that can use the Fax feature, it will then be
able to send scanned data as electronic E-mail attachment over the company's Network and
Internet instead of the phone lines. It will also be able to receive E-mail from other machines that
support Internet Fax. Refer to "About Internet Fax" under "4 Fax" in "User Guide" for more
information on the Internet Fax.

1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].

<Requirements at the Main Unit>

Internet Fax Kit

The Main Unit has to be connected to a network and is capable of TCP/IP communication.

Prepare an environment where sending/receiving of E-mails is possible.

NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".
(3)
2.

(1)

3.

Select [Tools].

Enable the port for E-mail feature.


Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [Receive E-mail] and press [Change Settings].

(5)

Select [Port Status] and press [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Port Settings" screen appears.

(8)

In the same way, set the [Send E-mail] port to [Enabled].

(9)

Select [Close] until the "Tools" screen appears.

Set the IP Address.


This procedure is not necessary if the IP address has already been set. Set only the access method
in the DHCP and BOOTP environment. Check the IP address, subnet mask, and gateway address
settings when the IP address cannot be obtained automatically or when setting manually.
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "DHCP", "BOOTP", "RARP", "DHCP / Autonet" or "STATIC" and select [Save]. If an
item other than "STATIC" was selected, go to step 4.
NOTE: If DHCP server is used, the WINS (Windows Internet Name Service) server will be
used at the same time.

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

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If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

9.6.1 Internet Fax Overview

Installation

Installation
9.6.3 E-mail Environment Setup

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NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

For subnet mask, select combinations of values 0, 128, 192, 224, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

4.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the Ports are enabled and check
the TCP/IP settings.

Version 1.2

9.6.3 E-mail Environment Setup


Procedure
1.

Display the "System Administrator Menu" screen.


(1)

Press the <Log In / Out> button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)
2.

Select [Tools].

Set the E-mail Address, Host Name and Domain Name.


(1)

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Machine's E-mail Address/Host Name].

(4)

Select [E-mail Address] and select [Change Settings].

(5)

Enter the E-mail address using the keyboard that is displayed.

(6)

Select [Save].

(7)

Set the [Host Name] and [Domain Name] in the same way.

(8)

Select [Close].

When "SMTP" is selected for "Protocol to Receive E-mail"


An alias cannot be set. Any name can be set for the account (to the left of the @ mark). For the
address part (to the right of the @ mark), set a combination of Host Name and Domain Name.
E.g.: mymail@mahost.fujixerox.co.jp
-Account Name: mymail
-Host Name: mahost
-Domain Name: fujixerox.co.jp

"POP3" is selected for "Protocol to Receive E-mail"


Set the POP User Name as the account (to the left of the @ mark) and the receiving POP3 Email Server as the address part (to the right of the @ mark). An alias, such as
mymail@mahost.fujixerox.co.jp, can also be set.
E.g.: mymail@mahost.fujixerox.co.jp
-Account Name: mymail

3.

Set the Receive protocol.


(1)

Select [Other Settings].

(2)

Select [Protocol to Receive E-mail] and press [Change Settings].

(3)

Select "SMTP" or "POP3" according to the environment.

(4)

Select [Save] and [Close].

When "SMTP" is selected for "Protocol to Receive E-mail"


Select [Outgoing / Incoming E-mail Settings] and select [SMTP Server Settings]. Set the
following items for the SMTP Server.
- "SMTP Server Port Number": Enter a value from 1 to 65535.

"POP3" is selected for "Protocol to Receive E-mail"


Select [Outgoing / Incoming E-mail Settings] and select [POP3 Server Settings]. Set the
following items for the POP3 Server.

-"POP3 Server Setup": Select "By IP Address" or "By Server Name".

Set when "SMTP AUTH" is selected in "E-mail Send Authentication". Enter the same
password in "New password" and "Retype password". If you do not want to set a
password, leave the field empty and select [Save].

-"POP3 Server - IP Address": Enter the address if "By Server Name" is selected in "POP3
Server Setup".
NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(2)
5.

Select [Close].

Set the Domain Filter.


(1)

Select [Domain Filter] and set the following items.

"Domain Filtering"

"Domain 1" to "Domain 50"

Select one from "Off", "Allow Domains" or "Block Domains".


-"POP3 Server - Server Name": Enter the name if "By Server Name" is selected in "POP3
Server Setup".

A maximum of 50 domains can be set if "Allow Domains" or "Block Domains" is selected


in "Domain Filtering".

-"POP3 Server - Port Number": Enter a value from 1 to 65535.


-"POP3 Server - Polling Interval": Set the interval to check for E-mail on the POP3 server.

-"POP3 Server - Login Name": Enter the name to be used to log into the POP3 server.

A maximum number of 50 domains can be allowed. Up to 64 characters can be used for a


Domain Name.

-"POP3 Password": Enter the same password in "New password" and "Retype password".
If you do not want to set a password, leave the field empty and select [Save].

(2)

-"POP3 Password Encryption": Select "On (APOP)" for password encryption. Select [Save]
and [Close].
4.

6.

Setting for transmission.


(1)

Select [SMTP Server Settings] and set the following items.

"SMTP Server Setup"

Select [Close] until the "Tools" screen appears.

Set the S/MIME.


(1)

Select [Security Settings].

(2)

Select [S/MIME Settings] and set the following items.

"Device Certificate - S/MIME"

"S/MIME Communication"

Attaching certificate to device.

Select "By IP Address" or "By Server Name".

"SMTP Server IP Address"

In cases where the Certificate ID has been set, set whether to enable or disable the
S/MIME communication.

Enter if "By IP Address" is selected in "SMTP Server Setup".


NOTE: Enter the address in the format of xxx.xxx.xxx.xxx.xxx is a numeric from 0 to 255.
However, 224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

"Receive Untrusted E-mail"

If a mistake is made, press the <C (Clear)> button and enter again.

"Receive Untrusted Internet Fax"

To move to the next bit for entries with less than 3 digits, select [Next].

"Message Digest Algorithm"

"Message Encryption Method"

"Digital Signature - Outgoing E-mail"

"Digital Signature - Outgoing Internet Fax"

"Certificate Auto Store"

"SMTP Server Name"

"SMTP Server Port Number"

Set whether to accept E-mails that are not trusted.


Set whether to accept Internet Faxes that are not trusted.
Set the Message Digest Algorithm to either "SHA1" or "MD5".

Enter if "By Server Name" is selected in "SMTP Server Setup".

Set the Message Encryption Method to either "3DES", "RC2-40", "RC2-64" or "RC2-128".

Enter a value from 1 to 65535.


NOTE: When "SMTP" is selected for "Protocol to Receive E-mail" and all items are
already set, there is no need to perform settings.

Specify whether to include the digital signature by default when sending E-mails.

"E-mail Send Authentication"

Specify whether to include the digital signature by default when sending Internet Faxes.

Select one from "Off", "POP before SMTP" or "SMTP AUTH".

Specify whether to store the certificate automatically when an E-mail attached with a
S/MIME certificate is received from an e-mail address registered in the Address Book.

NOTE: When "POP before SMTP" is selected, make sure to set the POP3.

"SMTP AUTH Login Name"


Set when "SMTP AUTH" is selected in "E-mail Send Authentication".

"Allow Domains"

"SMTP AUTH Password"

Version 1.2

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7.

Select [Close] until the "Tools" screen appears.

8.

Select [Close].

9.

Reboot the machine and print the Configuration Report. Check the settings of the individual items.

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Installation

Installation
9.6.4 Internet Fax Test

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9.6.4 Internet Fax Test


<Sending from the machine to a computer>

Procedure
1.

Select [Fax / Internet Fax] on the All Services screen to display the Fax / Internet Fax Recepient
screen.

2.

Select [Fax / Internet Fax] and select Internet Fax.


NOTE: When using an extension, it will be: "Internet Fax / Extension / Outside Line" instead.

3.

Enter the recipient.

4.

Press the <Start> button to send.

5.

Check whether the Fax can be received at the designated computer.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270
Version 1.2

9.7.1 Communication Security Features Overview

9.7.2 HTTP Transmission Encryption Settings

When the machine is communicating with other computers on the network, the transmission data can be
encrypted.

9.7.2.1 Setting the Certificate using CentreWare Internet Services

HTTP Transmission Encryption

To set the Certificate using CentreWare Internet Services, there are 2 ways: 1. By generating a Self
Signed Certificate (for SSL server). 2. By importing a Signed Certificate into the machine.

The ports available for HTTP are SOAP Port, Internet Services (HTTP) Port, IPP Port, and WebDAV
Port.

This section explains the procedure for the case of generating a Self Signed Certificate (for SSL server).

Encryption of transmission data uses SSL and TLS protocols. To decrypt the encrypted
transmission, we use SSL and TLS certificates .

NOTE: When using the generated Self Signed Certificate or a Certificate that contains UTF-8 to perform
SSL communication, the following phenomenon might occur.

The SSL and TLS certificates can be a Signed Certificate or they can be created by the following
method.

When using Internet Explorer in Windows 98 SE or earlier environment, the certificate's issuer/
recipient cannot be displayed correctly.

Use the CentreWare Internet Services (1 year validity)

Use our Device Certificates Get Utility for Apeos (3 year validity)

When using Mac OS X 10.2 or earlier environment, connection cannot be established using SSL.
This is because the OS is unable to recognize the UTF-8 character codes in the certificate.
Therefore, in these OS environments, use Netscape 7.

NOTE: When using a Signed Certificate, import it using the CentreWare Internet Services.

By encrypting the HTTP transmission, the transmission data (SSL encryption


transmission) when printing using IPP can be encrypted.

E-mail Encryption/Digital Signature


S/MIME is used in E-mail Encryption/Digital Signature. When using S/MIME in this machine, use the
Machine's S/MIME Certificate.
Create the S/MIME Certificate by the following method.

For how to import a Signed Certificate, refer to the Online Help in CentreWare Internet Services.
NOTE: When importing the certificate, you will be unable to do so if the same certificate is already
registered under the "Local Device" or "Others" category. Delete the registered certificate before
importing.
1.

Start up the web browser.

2.

Enter the machine IP address or internet address in the web browser address box and press the
<Enter> key.

Use our Device Certificates Get Utility for Apeos (3 year validity)

Example of IP Address Entry

Example of Internet Address Entry

http://192.168.1.1/
http://xxx.yyy.zz.vvv/
NOTE: If specifying the port number, specify ":" after the Internet address followed by the Port
Number.
3.

Click the "Properties" tab.

4.

Click [+] on the left side of "Security" to display the items in the folder.

5.

Click [SSL / TLS Settings].

6.

Create a certificate.
(1)

Click the [Generate Self-Signed Certificate] button.

(2)

Set the "Public Key Size" as required.

(3)

Set the "Issuer" as required.

(4)

Click the [Generate Certificate] button. When the User ID and Password input screen appears,
enter the User ID and password for the System Administrator in "User Name" and "Password",
and click [OK].

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
7.

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Refresh the web browser.

8.

Click [+] on the left side of "Security" to display the items in the folder.

9.

Click [SSL / TLS Settings].

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10. Place a checkmark at "Enabled" for "HTTP - SSL / TLS Communication".

11. Set the "HTTP - SSL / TLS Communication Port Number".


NOTE: Do not use a number that is the same as the port number for other ports.
12. The set value will be reflected as a machine setting value.

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.
NOTE: Enter the address in xxx.xxx.xxx.xxx format. xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(2)

The right frame of the web browser will change after rebooting the machine.

(3)

Click [Reboot Machine]. The settings will be reflected after the machine reboots.

For subnet mask, select combinations of values 0, 128, 192, 224, 240, 248, 252 and 255.
However, do not set 0 in between values.

If a gateway address is not required, enter 0.0.0.0.

4.

Select [Close] until the "Tools" screen appears.

5.

Select [Close].

6.

Reboot the machine and print the Configuration Report. Check that the SOAP Port and CentreWare
Internet Services Port are enabled and check the TCP/IP settings.

7.

Obtain the Device Certificates Get Utility for Apeos.

[Settings Procedure at the Machine]


NOTE: Settings also can also be done using CentreWare Internet Services.

The home page address (URL) where this software can be obtained is as follows:

Display the "System Administrator Menu" screen.


(1)

Press the lessthan Log In / Out greaterthan button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].
NOTE: The default UserID is "11111". If a password is required when using the Login Setup
feature, the default password is "x-admin".

(3)

http://download.fujixerox.co.jp/
NOTE: The transmission fee is to be paid by the customer.
8.

Use the utility to set the Certificate.

[Computer Settings]

Select [Tools].

Enable the SOAP port.


(1)

3.

Select [Save].

(7)

Click the [Apply] button.

To use the Device Certificates Get Utility for Apeos feature, enable the SOAP Port and the Internet
Services (HTTP) Port, set the IP Address, and etc.

2.

(6)

(1)

9.7.2.2 When using Device Certificates Get Utility for Apeos

1.

To move to the next bit for entries with less than 3 digits, select [Next].

Select the "System Settings" tab.

(2)

Select [Connectivity & Network Setup].

(3)

Select [Port Settings].

(4)

Select [SOAP] and select [Change Settings].

(5)

Select [Port Status] and select [Change Settings].

(6)

Select [Enabled] and select [Save].

(7)

Select [Close] until the "Port Settings" screen appears.

(8)

Enable the Internet Services (HTTP) Port in the same way.

(9)

Select [Close] until the "Tools" screen appears.

Set the IP address, etc.


When using the Device Certificates Get Utility for Apeos, the machine's IP Address must be set to
"STATIC". This procedure is not necessary if the IP Address has already been set to "STATIC".
(1)

Select [Protocol Settings].

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Select "STATIC" and select [Save].

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.


NOTE: Enter the address in xxx.xxx.xxx.xxx format. xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

If a mistake is made, press the <C (Clear)> button and enter again.

When transmission between the web browser and the machine is encrypted, enter an address starting
with "https" instead of "http" in the address field on the web browser.

Example of IP Address Entry

Example of Internet Address Entry

https://192.168.1.1/
https://xxx.yyy.zz.vvv/
When IPP (Internet Print) transmission is encrypted, enter an address starting with "https" instead of
"http" for the printer URL when adding the printer.
Settings for SOAP Port and WebDAV Port are not required.

13. Click [SSL / TLS Settings].

9.7.3 E-mail Encryption/Digital Signature Settings

14. Place a checkmark at "Enabled" for "S/MIME Communication".

9.7.3.1 Setting the Certificate using CentreWare Internet Services


To set the Certificate using CentreWare Internet Services, perform the settings to encrypt HTTP
transmission, then import the Signed Certificate into the machine and enable the S/MIME.
1.

Start up the web browser.

2.

Enter the machine IP address or internet address that start with "https" in the web browser address
box and press the <Enter> key.

15. The set value will be reflected as a machine setting value.


(1)

Click the [Apply] button.

(2)

The right frame of the web browser will change after rebooting the machine.

(3)

Click [Reboot Machine]. The settings will be reflected after the machine reboots.

16. Set up the S/MIME related items.


(1)

Refresh the web browser.

Example of IP Address Entry

(2)

Click [+] on the left side of "Security" to display the items in the folder.

https://192.168.1.1/

(3)

Click [S/MIME Settings] and set the following items.

Example of Internet Address Entry

Message Digest Algorithm

Message Encryption Method

Certificate Auto Store

https://xxx.yyy.zz.vvv/
3.

Click the "Properties" tab.

4.

Check under "Description" that the "Machine's E-mail Address" is already entered.

5.

Click [+] on the left side of "Security" to display the items in the folder.

6.

Click "Certificate Management".

7.

Import the Certificate.

Set the Message Digest Algorithm to either "SHA1" or "MD5".


Set the Message Encryption Method to either "3DES", "RC2-64" or "RC2-128".
Specify whether to store the certificate automatically when an e-mail attached with a
S/MIME certificate is received from an e-mail address registered in the Address Book.

NOTE: When importing the certificate, you will be unable to do so if the same certificate is already
registered under the "Local Device" or "Others" category. Delete the registered certificate before
importing.
(1)

Receive Untrusted E-mail

Receive Untrusted Internet Fax

Digital Signature - Outgoing E-mail

Set whether to accept e-mails that are not trusted.


Set whether to accept Internet Faxes that are not trusted.

Enter "Password".

(2)

Enter "Retype Password".

(3)

Either directly enter the File Name to import or click the [Browse...] button, select the file to
import from the dialog box that is displayed and click [Open].

(4)

Click the [Import] button. When the User ID and Password input screen appears, enter the
User ID and password for the System Administrator in "User Name" and "Password", and click
[OK].

Refresh the web browser.

9.

Click [+] on the left side of "Security" to display the items in the folder.

Digital Signature - Outgoing Internet Fax


Specify whether to include the digital signature by default when sending Internet Faxes,
or to select it each time when sending an Internet Fax.

(4)

NOTE: At factory settings, the User Name is "11111" and the password is "x-admin".
8.

Specify whether to include the digital signature by default when sending E-mails, or to
select it each time when sending an E-mail.

Click the [Apply] button.

9.7.3.2 When using Device Certificates Get Utility for Apeos


To use the Device Certificates Get Utility for Apeos feature, enable the SOAP Port and the Internet
Services (HTTP) Port, set the IP Address, and etc.

10. Set the Certificate.


NOTE: Settings also can also be done using CentreWare Internet Services.

NOTE: This procedure is not necessary for DocuCentre Series.

1.

(1)

Click "Certificate Management".

(2)

Select "Local Device" for "Category" and "SSL Server" for "Certificate Purpose", then press the
[Display the list] button.

(3)

Place a check at the "Issued To" checkbox of the Certificate that is set.

(4)

Press the [Certificate Details] button.

(5)

Press the [Export this certificate] button.

(6)

Click [Reboot]. The settings will be reflected after the machine reboots.

11. Refresh the web browser.

ApeosPort-IV/DocuCentre-IV C5570/C4470/C3370/C2270

(1)

Press the lessthan Log In / Out greaterthan button.

(2)

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].
NOTE: The default UserID is "11111". A password may be required when using the Login
Setup feature. The default password is "x-admin".

(3)
2.

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Select [Tools].

Enable the SOAP port.


(1)

12. Click [+] on the left side of "Security" to display the items in the folder.
Version 1.2

Display the "System Administrator Menu" screen.

Select the "System Settings" tab.

9.7.3 E-mail Encryption/Digital Signature Settings

Installation

Installation
9.7.3 E-mail Encryption/Digital Signature Settings

3.

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(2)

Select [Connectivity & Network Setup].

9.

(3)

Select [Port Settings].

10. Set up the S/MIME related items.

(4)

Select [SOAP] and select [Change Settings].

(1)

Press the <Log In / Out> button.

(5)

Select [Port Status] and select [Change Settings].

(2)

(6)

Select [Enabled] and select [Save].

Enter the User ID using the <number> keys or the keyboard that is displayed by selecting
[Keyboard] and select [Enter].
Select the "System Settings" tab.

Use the utility to set the Certificate.

(7)

Select [Close] until the "Port Settings" screen appears.

(3)

(8)

Enable the Internet Services (HTTP) Port in the same way.

(4)

Select [Connectivity & Network Setup].

(9)

Select [Close] until the "Tools" screen appears.

(5)

Select [Security Settings].

(6)

Set the IP address, etc.

Select [S/MIME Settings] and set the following items.

When using the Device Certificates Get Utility for Apeos, the machine's IP Address must be set to
"STATIC". This procedure is not necessary if the IP Address has already been set to "STATIC".

Device Certificate - S/MIME

(1)

Select [Protocol Settings].

S/MIME Communication

(2)

Select [IPv4 - IP Address Resolution] and select [Change Settings].

(3)

Check that it is "STATIC" and select [Save].

(4)

Select [IPv4 - IP Address] and select [Change Settings].

(5)

Enter the IP address using the (number) buttons.

Attaching certificate to device.


In cases where the Certificate ID has been set, set whether to enable or disable the
S/MIME communication.

If a mistake is made, press the <C (Clear)> button and enter again.

To move to the next bit for entries with less than 3 digits, select [Next].

(6)

Select [Save].

(7)

Set the [IPv4 - Subnet Mask] and [IPv4 - Gateway Address] in the same way.

Receive Untrusted E-mail

Receive Untrusted Internet Fax

Message Digest Algorithm

Message Encryption Method

Digital Signature - Outgoing E-mail

Set whether to accept e-mails that are not trusted.

NOTE: Enter the address in xxx.xxx.xxx.xxx format. xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

Set whether to accept Internet Faxes that are not trusted.


Set the Message Digest Algorithm to either "SHA1" or "MD5".
Set the Message Encryption Method to either "3DES", "RC2-40" or "RC2-128".
Specify whether to include the digital signature by default when sending E-mails, or to
select it each time when sending an E-mail.

NOTE: Enter the address in xxx.xxx.xxx.xxx format. xxx is a number from 0 to 255. However,
224 to 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be set.

(8)
4.

For subnet mask, select combinations of values 0, 128, 192, 224, 240, 248, 252 and 255.
However, do not set the middle values to 0.

If a gateway address is not required, enter 0.0.0.0.

Specify whether to include the digital signature by default when sending Internet Faxes,
or to select it each time when sending an Internet Fax.

Select [Close] until the "Tools" screen appears.


Select [Machine's E-mail Address/Host Name].

(2)

Select [E-mail Address] and select [Change Settings].

(3)

Enter the E-mail Address using the keyboard that is displayed.

(4)

Select [Save].

Certificate Auto Store


Specify whether to store the certificate automatically when an e-mail attached with a
S/MIME certificate is received from an e-mail address registered in the Address Book.

Set the E-mail Address.


(1)

Digital Signature - Outgoing Internet Fax

11. Select [Close] until the "Tools" screen appears.


12. Select [Close].
13. Select [Close].

5.

Select [Close] until the "Tools" screen appears.

6.

Select [Close].

[Computer Settings]

7.

Reboot the machine and print the Configuration Report. Check that the SOAP Port and CentreWare
Internet Services Port are enabled and check the TCP/IP settings.

8.

Obtain the Device Certificates Get Utility for Apeos.

The Personal Certificate of the destination E-mail Address must be registered in the machine.

The home page address (URL) where this software can be obtained is as follows:

Furthermore, the Personal Certificate that is stored in the machine must be in a format that includes
the Root Certificate.

http://download.fujixerox.co.jp/
NOTE: The transmission fee is to be paid by the customer.

When sending scan data as S/MIME encrypted E-mail from the machine to a computer

When sending an S/MIME Digital Signature E-mail from the machine to a computer
No settings are required at the destination computer.

When sending S/MIME encrypted E-mail from a computer to the machine by E-mail Print
The Machine's S/MIME Certificate is required at the computer.
The following are the 2 ways to set the Machine's S/MIME Certificate at the computer.

Send an S/MIME Digital Signature E-mail from the machine to the computer
By setting the "Digital Signature - Outgoing E-mail" to append a Digital Signature whenever an
E-mail is sent, we can send an S/MIME Digital Signature E-mail when sending E-mails from
the machine.

Use the CentreWare Internet Services to export the S/MIME Certificate to the computer and
register it in the Certificate Storage of the E-mail software.

When sending an S/MIME Digital Signature E-mail from a computer to the machine
The Personal Certificate of the destination E-mail Address, the Intermediate Certificate Authority
(CA) of the Personal Certificate, and the Root Certificate must be registered in the machine.

Supported E-mail Software


The sending/receiving of E-mails between the machine and a computer has been verified for the
following E-mail Software.

Outlook 2000/2002/2003/2007

Outlook Express 6

Netscape 7.x

Mac OS X: Mail 2.1.1

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