Académique Documents
Professionnel Documents
Culture Documents
Thismultimediaproductanditscontentsareprotectedundercopyrightlaw.Thefollowingareprohibitedbylaw:
Anypublicperformanceordisplay,includingtransmissionofanyimageoveranetwork;
Preparationofanyderivativework,includingtheextraction,inwholeorinpart,ofanyimages;
Anyrental,lease,orlendingoftheprogram.
CopyrightPearson2012
Businessletters
Purpose
Todeliverastrategicmessagetoatargeted
individual
Audience
Usuallyjustonepersonand,often,you
wantsomethingfromhimorher
Media
Paper(sometimesemail)
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletters
Keytosuccess
Differentbusinesslettershavedifferent
strategicorganizations.
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletters
Format
Withrareexceptions,onepage
Onorganizationsstationery
Singlespaced
Extraspacebetweenparagraphsandelements
oftheheading
Atbottom
cc:
P.S.:
encl.
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletterformat
Organization Letterhead
123 Front Street
Miami, Florida 49876
555-111-2346
Date
Mr./Ms. First and Last Name
Persons Business Title
Name of Persons Organization
Organizations Street Address
City, State (no comma) ZIP
Dear Mr./Ms. Last Name:
Text of letter starts here. Flush left, no indent. Single-spaced.
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletterformat
Again, thank you very much for your consideration of etc.
Sincerely,
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletters
Contentandorganization
Avoidanunintentionallysexistgreeting.
IsLynnJonesmaleorfemale?
UseMs.ratherthanMissorMrs.asa
courtesytitle.
Unlessyouknowthattherecipientprefersone
oftheothertitles
Copyright2012PearsonEducationInc.,Allrightsreserved.
Businessletters
Contentandorganization
WhenyouaddressrecipientasDearMs.Jones
PlaceacolonafterJones.
Signyourfirstandlastnameatthebottom.
WhenyouaddressrecipientasDearLynn
PlaceacommaafterLynn.
Signonlyyourfirstnameatthebottom.
Stilltypeyourfirstandlastname(andtitle)under
yoursignature.
Copyright2012PearsonEducationInc.,Allrightsreserved.
Tips
Gettothepointinthefirstparagraph.
Badnews,pitchandsaleslettersareexceptions.
Deliveracallforactionintheclosing.
Becourteous.
Avoidclichs.
Ithascometomyattention
Weregrettoinformyou
Signlegibly.
Donthandlettertheenvelope.
Copyright2012PearsonEducationInc.,Allrightsreserved.