Adrian Stoltz

7373 Valley View Lane, Apt 1099, Dallas, Texas 75240 (972)365-7506 Stoltz.Adrian@gmail.com

SUMMARY
Highly motivated, detail oriented individual with a positive attitude and 7 years of professional experience.
Several years with a proven track record of strong work ethic. Demonstrated leadership character and
attained the importance of teamwork as well as the ability to work independently. Provided excellent
customer relations as well as problem resolution involving consumer complaints, employee conflicts, and
variances within financial records.
Microsoft Office
Microsoft Windows
Financial/Data Analysis

SKILLS

Sales
Effective Communication
Problem Resolution

Strong Technical Computer Knowledge

Project Coordination
General Accounting

EDUCATION

UT Dallas- B.S. in Management Information Systems

Richland College- Associates Degree in Science

PROFESSIONAL EXPERIENCE

Anticipated 2015
August 2010

Hyatt Regency North Dallas/Richardson

December 2012 -Current
Night Auditor Lead
Overlooked night audit operations to ensure the maintenance of financial controls and
compliance with hotel standards
Prepared forecasts and reports to help assist in the development, implementation and
monitoring of the budget to maximize revenue and minimize expenses.
Resolved customer complaints, anticipated potential problems by reviewing and
monitoring complaints, operational issues, business flow performance to ensure high levels
of customer satisfaction and quality
Audited, balanced, posted and reported on the front desk to include room charges, phone
calls, zero balance folios, corrections, adjustments, taxes, disputed charges, food and
beverage outlets( restaurants, banquets) over/short figures, deposits, house charges etc. to
ensure timely and accurate information.
Hyatt Place Dallas Park Central
February 2010-December 2012
Gallery Host and Night Auditor
Prepared, maintained and distributed statistical, financial, accounting, auditing reports and
tables.
Audited statistical, financial, accounting reports and tables, audit and reconcile revenue
postings along with posting cash entries into the accounting system.
Checked figures, postings, and documents for accuracy. Record, store, access, and analyze
computerized financial data.
Marriot Courtyard Dallas/Richardson Springvalley
August 2004-January 2010
Guest Service Representative
Assisted management in training, evaluating, and motivating employees while serving as a
role model and first point of contact of the fair treatment and open door policy.
Ensured adherence to quality expectations and standards; identify, recommend, develop,
and implement new ways to increase organizational efficiency, quality, and safety.
Performed all shifts at hotel including audit and cross training in housekeeping/engineering
along with a few management duties such as payroll to gain valuable experience.
References available upon request