ANH TUAN NGUYEN

atn101020@utdallas.edu

EDUCATION

May 2016

The University of Texas at Dallas

B.S., Information Technology Systems

EXPERIENCE

The Boiling Pots - Plano, Texas

February 2014 - Present
Manager, Front of House
Monitored and trained 15 employees about service policies, processing payments,
opening/closing duties, and resolving conflicts with customers
Identified and solved all problems to ensure satisfactory for all customers daily
Collected and handled all cash payments from day to day sales for deposits
Planned and executed marketing ideas to increase traffic on social media and store
Developed and organized employees schedules weekly
The Boiling Crab - Dallas, Texas
July 2011 - July 2013
Server
Informed and explained to customers what is all on the menu and prices
Gathered and brought out boiled and fried foods in a timely manner
Assessed all payments and processed accordingly to tabs, managing over $1000 in sales daily.
Host
Projected estimated wait times daily for patrons to dine in, regular estimation is at least two
hours a day
Organized and forecasted where each customer would sit in each sections and planned party
tables accordingly to availability of servers on the floor
Conducted and interacted with over 2000 customers daily
Bus Runner
Inspected all food coming out from kitchen and determined if it is a take out order, or for dine-in
Handled over 100 take out orders daily
Contributed to overall flow of restaurant by packing orders, bringing out food, and cleaning up
tables for hosts to seat next guests

ORGANIZATIONS
Filipino Student Association, UT Dallas
ADDITIONAL INFORMATION
Technical: MS Office, Eclipse IDE, Windows 7, Android 4.4
Languages: Conversational Vietnamese
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions

September 2011 - present