Call drop radio

Problem detection:
1. High call drop rate on the cell > 1 %.
2. % Radio drops > 40% of total dropped calls on the cell.
Investigation:
No

Isolate
d cell

Yes

Yes

HO per
call rate
(>10%)

NO

Densification
sites are needed

Yes
Hardware
Problem

Check HO
causes

No

Report to
BSS team

Yes

Check adjacencies for

High %
UL level

missing relations
NO

Check if No HO if

NO
High
% DL
level

possible due to
1. congestion on
neighbors
2. High rate of outgoing
HO failures (follow HO
drop investigation)

NO
High % DL quality
Check Frequency
plan
Check drive test
for overshooting
problem

High %UL interference

& quality
Check for antenna,
feeder or connections prob.
Check external interferer
(idle interference)
UL level threshold

HO per call rate = number of outgoing Handovers success / TCH seizures

Yes

*Check for coverage

problems (holes)
*Check missing
neighbors

Check for
unbalanced
path loss
(RMS)