Brenda Gleghorn Home (501) 733-1871

4655 Thompson St. bggleghorn@gmail.com

Conway, AR, 72034

Qualification Summary

 Administration: Outstanding communication skills, continuously project a

highly polished professional image. Track financial and demographic data
consistently and accurately.
 Inside/Outside Sales: Leading Sales Representative consistently exceeding sales
goals. Maintaining existing customer sales and obtaining new accounts.
 Customer Service: Serve as initial point of contact for customers and
administrative management teams. Educate customers regarding company
services and products. Highly effective listening skills; proven ability to offer
multiple solutions to customers needs. Respond promptly to customer inquiries
via telephone or email.
 Managerial skills: Successfully able to motivate sales team. Responsible and
skilled problem solver who is detail oriented with an emphasis in performance
and accuracy.
 Technical skills: Microsoft Office, Excel, Power Point, PBS program, Tran
processor

Education

Conway Adult Education Center

Anderson Business Technical College
Staff Mark PC Specialist
Work Experience

Log Cabin Democrat, Conway, AR 2002 to Present

Circulation Representative/ NIE Support/ Customer Sales Representative

 Maintain existing customer sales accounts and relationships

 Obtain new sales accounts via telemarketing and onsite
 Assist clients with customer service issues
 Maintained ongoing customer relations by maintaining customer information
 Trainer of new customer service and sales representatives

IC Corporation, Conway, AR 2001 to 2007

Wiring Technician

 Extensive technical knowledge in wiring support

 Designed the platform harnesses and fuse centers for IC
 Quality Inspector
Baldwin Piano, Conway, AR 1998 to 1999

 Assisted with the manufacturing of pianos

 Strong product knowledge of the benefits and features of the showroom pianos
 Inspection coordinator of finished pianos to ensure performance and accuracy of
the product

Humco Holding Group, Conway, AR 1985 to 1998

Graphic Artist/ Customer Relations

 Designed the graphic logos, brochures, and forms for the company
 Extensive Knowledge of the printing press and switchboard system
 Managed the scheduling of appointments and succession of customer orders