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Bibliografie

1.
Ascultarea activ
Abric, Jean-Claude, Psihologia comunicrii (Teorii i metode), Iai, Editura Polirom,
2002.
De Peretti, A., Legrand, J.-A. & Boniface, J., Tehnici de comunicare, Iai, Editura
Polirom, 2001.
2.
Tehnici de manipulare
Freedman, J.L. & Fraser, S.C., Compliance without pressure: The foot-in-the-door
technique, Journal of Personality and Social Psychology, 4, 1966, p. 195-202.
Cialdini, R. B., Influence: Science and practice (4th ed.), Boston, Allyn & Bacon,
2001.
Cialdini, R.B., Vincent, J.E., Lewis, S.K., Catalan,J., Wheeler, D., & Darby, B.L.,
Reciprocal Concessions Procedure for Inducing Compliance: The door-in the
face Technique, Journal of Personality and Social Psychology, 31, 1975, p.
206-215.
Burger, Jerry M., Increasing Compliance by Improving the Deal: The That's-Not-All
Technique, Journal of Personality and Social Psychology, 51, 1986, p. 277-283.
Gass,
R.
K.,
Persuasion,
Social
Influence
and
Compliance,
Boston, Allyn and Bacon, 2003.
Dolinski D. & Nawrat R., Fear-then-relief procedure for producing compliance:
Beware when the danger is over, Journal of Experimental Social Psychology,
34, 1, 1998, p. 27-50.
3.
Principiul cooperrii
Grice, H. Paul, Logic and Conversation, n S. Davies (ed.), Pragmatics. A Reader,
New York, Oxford, Oxford University Press, 1991, p. 41-58.
4.
Asertivitatea
Alberti, Robert E. & Emmons, M.L., Your Perfect Right: A Guide to Assertive Behavior,
San Luis Obisco, Impact, 1970.
Smith, Manuel J., When I Say No, I Feel Guilty: How To Cope Using the Skills of
Systematic Assertiveness Therapy, New York, Bantam Books, 1975.
5.
Analiza tranzacional
Berne, Eric, Analiza tranzacional n psihoterapie, Bucureti, Trei, 2011.
Berne, Eric, Ce spui dup Bun ziua. Psihologia destinului uman, Bucureti, Trei,
2006.
Berne, Eric, Jocuri pentru aduli, Bucureti, Amaltea, 2002.
6.
Fereastra lui Johari
De Peretti, A., Legrand, J.-A. & Boniface, J., Tehnici de comunicare, Iai, Editura
Polirom, 2001.
7.
Programarea neurolingvistic
Bandler, Richard & Grinder, John, Structura magicului, Bucureti, Excalibur, 2008.
Dilts, Robert, Grinder, John, Bandler, Richard & DeLozier, Judith, Ghidul de
programare neurolingvistic, Bucureti, Vidia, 2014.

Bandler, Richard, F-i viaa exact cum vrei tu! Secretele schimbrii rapide i
durabile cu NLP, Bucureti, Vidia, 2010.