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Michelle A.

Villarreal
1525 Grand Avenue Parkway #12-101
Pflugerville, TX 78660
512/902-6759
Michelle_vllrrl@yahoo.com

Experience
Ann Taylor 2006 - Present
Store Manager

• Opened flagship store at Hill Country Galleria in 2007


• Ranked number one within district of 16 stores two years consecutively
• Increased net sales from $800,000 to $1.5 million in 2008 and an additional 40% in
2009
• Developed and implemented financial incentives and rewards to help increase sales and
drive revenue
• Responsible for hiring and developing managers and associates
• Managed store budget and payroll to ensure profitability
• Created a network of repeat clients by building loyal relationships
• Analyzed and counseled associate performance and addressed it appropriately
• Ensured store maintained exciting visual presentation as company standards dictate

Kohl’s Dept. Stores 2001-2006


Operations Manager

• Ensured monthly budget was met and store achieved profitability by managing business
expenses and payroll
• Responsible for recruiting, hiring, and training new associates
• Ensure store is properly stocked and maintained to maximize sales
• Responsible for compliance of internal audits and ensure 100% compliance
• Managed a staff over 120 employees
• Responsible for inventory initiatives and implement shrink reduction plans
• Coordinated and planned Grand opening of Austin market
• Maintained profitable store operations with a sales volume over 13 million
• Managed payroll budget and processed payroll weekly

i
Dillard’s Dept. Stores 1996-2001
Area Sales Manager

• Responsible for hiring and developing managers and associates. Created training
programs and implemented company policies and practices
• Prepared performance assessments for all managers and associates
• Ensured associates were in complete compliance with business conduct guidelines
• Planned and executed store budget to achieve profitability of building
• Increased net sales plan consistently over six percent
• Responsible for scheduling, payroll, and purchasing pertaining to operations of building
• Managed over 100 employees
• Planned with store logistics team on purchasing and buying

Education
University of Texas at Austin 1996
Bachelors of Business Administration

Skills
Microsoft Excel, Assets Scheduling, Atlas Scheduling, Kronos

References Available Upon Request

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