John Z.

Robles
Reno, Nevada
selbortech@gmail.com
775-303-4774 cell

Covance Clinical Research

October 2009 - December 2009, Indianapolis, Indiana
OpenVMS/DSM SME, infrastructure systems programmer
Migrated a Intersystem’s Digital Standard Mumps (DSM) accession kit manufacturing application and
database from 1st generation OpenVMS Cluster systems to 2nd generation Alpha Cluster hardware to
accommodate scalability and performance enhancements. Coded migration scripts (mumps, dcl)
redistributed database, modified kernel parameters and designed disaster and recovery and fail back
procedures (Geneva Switzerland).

Froedtert Hospital
April 2009 – June 2009, Milwaukee, Wisconsin
Epic Cache DBA – contractor (MaxIT) - infrastructure systems programmer
Update, configure and install RedAlert, Trove, Pulse Dashboard components in the Epic Enterprise
Network for Froedtert and St. Joseph hospital environments. Develop and administer training curriculum
for new Epic Cache DBA’s (2) with Epic Cache and Epic Data Courier installation and maintenance
procedures. Modify automation scripts for the Epic training environments. Provide a best practice
recommendations, migration strategies and validation testing for the existing Epic Enterprise infrastructure.
Indoctrinated the Froedtert Enterprise Network Security group on enterprise networking industry best
practices with regard to architectural configuration strategies for Epic and the Cache Security Model
recommendations. Developed and administered test strategies for Epic development environments -
ambulatory, prelude, and tapestry.

University Of Wisconsin Health Link

February 2009 – March 2009, Madison, Wisconsin
Epic Cache DBA Integration Consultant – contractor (MaxIT) - infrastructure systems
programmer
Installed EpicCare Link servers using a virtual Windows server and developed documentation for this
process. Reviewed hardware migration recommendation by the vendor (Epic) and the existing operating
system performance configuration parameters and disaster recovery plans. Developed training strategy for
new Epic Cache DBA.

Catholic Healthcare West

April 2008 – June 2009
Artiva Cache DBA Infrastructure Consultant – contractor (SelborTech LTD) -
programmer
Senior enterprise network consultant responsible for implementation of the first generation Artiva/Cache
Enterprise Network servicing over fifty-seven hospitals over a three state area (California, Arizona and
Nevada). Responsible for SSH configuration and automated data transfer scripting. Trained new Cache
DBA. (Tivoli TMR, Cache Studio, upgrades to applications, database administration, automation SSH/KSH
transactions, SSH configuration, disaster recovery planning).

Multicare Health Systems

September 2008 – October 2008, Tacoma, Washington
Epic Cache DBA Integration Consultant – contractor (SelborTech LTD) - infrastructure
programmer
Update, configure and installed RedAlert, Trove, and Pulse Dashboard components on seven Epic Cache
Enterprise Network servers in support of two hospitals and forty clinics for a concurrent user community of
3500 users. In addition, personally migrated/installed a new production shadow server (IBM) to phase out
an older production server (HP). Tested new production shadow server, Redalert, Trove and Dashboard
configurations.
Quest Laboratories
January 2008 – April 2008, Dallas, Texas
Cache DBA Migration Consultant – contractor (SelborTech LTD) - infrastructure
programmer
Migration of Digital Standard Mumps (DSM) to Intersystems Cache 5.2, 2007, 2008 in support of national
laboratory specimen processing environments. The legacy hardware components included Alpha
OpenVMS (7.2 – 8.1), HP Itanium OpenVMS, and IBM P395 AIX platforms.

DuPage Medical Group

September 2007 – January 2008, DuPage, Illinois
Epic Cache DBA Integration Architect – contractor (SelborTech LTD) - infrastructure
programmer
As an experienced Epic Cache database administrator and Enterprise-wide monitoring consultant, tasked
with architecting a new solution for DMG’s production, development, engineering, training, and disaster
recovery of Epic Cache installations in support of forty (40) clinical environments servicing about nineteen
hundred (1900) concurrent users. This new design utilizes all best practices for UNIX account
management, TCP/IP networking, Epic security, operating system and applications performance.
Personally integrated a development life cycle process that specifically addresses applications support,
applications updates and migration to the next generation Cache 5.2 and Epic Summer 07. Authored
technical documentation outlining detailed standard operating procedures describing methodologies,
monitoring and trend analysis. (AIX 5.3, Epic Spring06, Summer07, CACHE 5.0.2 & 5.2, ksh, awk, sed,
perl, Netbackup, Veritas). Developed test plans for data migration, disaster recovery, failover fail back, and
daily backups of production and non-production environments.

Rush University Medical Center

September 2006 – June 2008, Chicago, Illinois
Epic Cache DBA Architect – contractor (SelborTech LTD) - infrastructure programmer
Provided UNX best practices architecture and performed hands on implementation of this strategy to
migrate from a single server configuration supporting 240 users to a sixteen server (10 Epic Cache
Protocol) configuration to include shadowing strategies, SOPs, security, SSH configuration and disaster
recovery mechanisms in support of a 2600 user campus. Trained an Epic Cache DBA. Wrote automation
scripts for collecting and transferring performance data to an Oracle database. Install and configured
RedAlert and Trove. Developed and implemented test plans for data integrity and access security of
production and non-production environments. (Evaluation of Intersystems Cache Zen and Ensemble
products).

Cigna Health Care

June 2006 – September 2006, Chattanooga, Tennessee
Tivoli Workflow Scheduler Integration Consultant – contractor (Tech Systems) -
systems programmer
Installed Tivoli Enterprise Monitoring and Workload Scheduler components on an IBM P595 server for
pilot testing of a very large SAS-based reporting subsystem in support of CIGNA's Health Insurance
provider activities. Trained TWS administrator.

Mayo Clinic
August 2005 – June 2006, Rochester, Minnesota
OpenVMS Infrastructure Architect – contractor (Ciber Inc) - infrastructure programmer
Plan and oversee the integration of new hardware, Operating System upgrades, migration of database and
applications components and network configuration changes to an existing Alpha OpenVMS Cluster
environment in support of a world-wide laboratory specimen processing effort within the Mayo Foundation
network infrastructure. Developed and integrated automated performance reporting tools and designing
Tivoli 6.2 monitoring. Provided sunrise and sunset analysis and scheduling of system upgrades to be in
compliance with HIPAA and FDA regulatory requirements - consistent with business planning for
integrating the next generation laboratory processing software (Labware). Identify business risk
alternatives. Coordinate with infrastructure support teams configuration control and change management
tasks. (Open VMS 7.3.1-2, Gb Ethernet, FDDI, Alpha Class servers, Sybase, Ingres, DCL, Tivoli, BMC,
VMS Cluster, Citrix).

Kaiser Permanente
July 2003 – August 2005, Walnut Creek, California
Epic Cache DBA Enterprise Architect – employee
Infrastructure architect responsible for designing and implementing Epic Cache Enterprise network strategy
for an 11 million user community in forty-five production environments spanning the continental USA and
Hawaii. Developed configuration and functional validation scripts, trained Epic Cache DBA personnel,
developed and administered HIPAA data security and data integrity curriculums, and worked closely with
Kaiser IT and Epic IT personnel to solve performance and anomaly issues. Reviewed and recommended
changes to IBM/Tivoli enterprise monitoring contracts. Designed, coded and implemented infrastructure
validation scripts and processes for assuring release to end-users all production and non-production
environments. (Epic Cache, Tivoli IDM, Tivoli DM, Tivoli RC, Tivoli Inventory, Tivoli Workload
Scheduler, Oracle, MySql, Remedy, OpenVMS Cluster)

Insight Security
October 2002 – June 2003, Las Vegas, Nevada
Tivoli Enterprise Architect – contractor - infrastructure programmer
Developed proprietary enterprise network video surveillance software using Tivoli Enterprise applications.

Naval Marine Corps Intranet (NMCI)

July 2001 – July 2002, San Diego, California
Tivoli Enterprise Network Integration Architect – Lead Technical contractor -
infrastructure programmer
Technical lead for 5 senior Tivoli certified consultants responsible for integrating IBM/Tivoli suite of
Enterprise Monitoring application software to include TMR (migration from 3.4 to 3.7), Tivoli Application
Process Measurement (TAPM-OLAP), Tivoli Distributed Monitoring (IBM/TDM), Tivoli TEC, Tivoli
Remote Access, Tivoli Inventory, Tivoli Software Distribution, and Tivoli Business Manager. Additionally,
Responsible for designing and integrating operating system “security hardening”, authoring technical
documentation for disaster recover, Tivoli infrastructure rebuilding and Tivoli applications operations and
maintenance for Tivoli Administrators. Wrote programs to automate enterprise monitoring to satisfy
Service Level Agreement (SLA) requirements to report statistics on demand and at designated intervals.

AETNA Health Care

January 2001 – June 2001, Hanford, Connecticut
Tivoli Enterprise Network Integration Consultant – contractor - systems programmer
Installed Tivoli Application OLAP software (TAPM, Server Performance Prediction, Tivoli Business
Management, Tivoli Remote Access, Tivoli Netview, Maestro). Developed disaster recovery plans for
OLAP implementations, demonstrate Tivoli OLAP products and review and evaluate “other vendor” OLAP
and Enterprise Network applications. Developed training curriculum for infrastructure IT personnel and
demonstrated OLAP applications to middle and senior management personnel.

IBM @Intel On-Line, Santa Clara, California, @MCI Network Information Center, Austin, Texas, @Applied
Materials, Santa Clara, California, @Visa On-Line, Santa Clara, California, @AETNA Healthcare, Hanford,
Connecticut, @K-MART International, Troy, Michigan, @AETNA Health Care, Hartford, Connecticut
January 2000 – December 2000, Las Vegas, Nevada
Tivoli Enterprise Network Consultant - employee - Oracle and TAPM specialist
Recipient of the Annual IBM Silver Medallion Award for Customer Service. As the senior liaison to all
IBM Tivoli technical personnel for Oracle configuration and integration services, and the lead integration
specialist for IBM’s TAPM OLAP product - six installations. Assisted in developing operational strategies
for integrating and administering Tivoli Distributed Monitoring programs for world wide Intranet
configurations and specialized in relational database monitoring environments.

Alliance Consulting Group @Nike Corporation, Beaverton, Oregon

June 1999 – December 1999, Las Vegas, Nevada
Oracle Applications Integrator - employee
Held a position as Oracle DBA and Compensation applications integration specialist. Provided system
architecture consulting, designed integration processes with payroll applications (People Soft), authored
technical evaluations of infrastructure requirements for performance and scalability (SUN Solaris-based)
and authored technical documentation to include disaster recovery procedures.

Manugistics @Wilson Oil, Houston, Texas, @Best Foods, New York City, New York, @Sara Lee Bakery, Chicago,
Illinois, @Benny and Smith (Crayola), Allentown, Pennsylvania, @Microsoft, Seattle, Washington, @Nestles,
Glendale, California, @Paramount Studios (Blockbuster), Hollywood, California, @Smurfit Industries, Creve Coeur,
Missouri, @Safeway Groceries, Walnut Creek, California
September 1998 – May 1999, Las Vegas, Nevada
Supply Chain Applications Integrator – employee
Installed supply chain management software (Manugistics) on UNIX-based (IBM, HP, SUN, DEC)
environments using DB2, MS Access, Oracle and Informix relational databases and IBM Maestro. This
effort included developing and customizing implementation strategies for customer approval that also
addressed the software development life cycle and disaster recover processes - development, test, Q&A,
production and training.

Indus International @Chugiach Electric, Anchorage, Alaska, @Idaho National Engineering & Environmental
Laboratories (INEEL), Idaho Falls, Idaho, @Hanford Electric, Hanford, Washington, @Nevada Nuclear Test Site, Las
Vegas, Nevada, @Energy Northwest (Columbia Generating Station), Hanford, Washington, @Philadelphia Power,
Philadelphia, Pennsylvania, @Seattle Power, Seattle, Washington
November 1997 – September 1998, San Francisco, California
Enterprise Resource Planning (ERP) Systems Engineer – employee
Installed Enterprise Resource Planning (ERP) software on UNIX-based enterprise networked servers (IBM,
SUN, HP, DEC/ALPHA). Installed Oracle and DB2 database software in preparation for installation of
Indus Portal relational database application software. Senior consultant responsible for attending
mitigation conferences to advocate the company’s position regarding anomalous software performance
issues. Provide network integration support and consultation, wrote customized technical operations
manuals and designed, programmed, and implemented disaster recovery procedures and processes.

Computer Sciences Corporation

June 1996 – November 1997, El Segundo, California
Enterprise Network Firewall Engineer – employee - infrastructure systems
programmer
Hughes Space and Communication, Hughes Missiles
Technical lead for implementing two firewall points of entry in a four points of entry intranet for Hughes
Space and Communications and Hughes Missile manufacturing. Integrated first generation NETSCAPE
Proxy Suite Management software for Internet, Intranet, Extranet and Infranet connections for Hughes’
conglomerate of companies (five) located world wide supporting engineering liaisons with entities that both
partnered and competed with Hughes to include tunneling access for Chinese Nationals who in addition
collaborated on satellite launch programs. Wrote programs for enterprise automation of monitoring, daily
backups, documentation on installation and operational maintenance on firewalls and their configuration.
Wrote programs to solicit “raw” daily information from seven “CERT ADVISORY” websites, for use in
automated reporting of security patch updates. Provided weekly summary reports to senior Hughes
executives on the Enterprise Network performance and anomaly resolution.

The Computer Merchant LTD

September 1992 – May 1996, Norwalk, Massachusetts
Enterprise Network Engineer, Database Programmer - contractor
@Healthcare Compare, Lombard, Illinois - SQL, PERL, QUEL programmer for Ingres database
migration effort in support of a ninety-thousand physician community of clients regarding patient provider
financial data from Berkley Unix Pyramid servers to first generation Digital Equipment Corporation Alpha
servers using OpenVMS and POSIX operating system and Beta OpenVMS Ingres. Designed, coded and
integrated Electronic Data Processing interfaces for remote sites to access the centralized patient financial
records database for the continental United States.
@AGFA Miles Inc., Charleston, South Carolina DBASE-IV programmer responsible for recoding
existing single user interface to a muli-user distributed database system in support of film manufacturing
process. This included communicating with first generation DEC Alpha OpenVMS using RDB (now Oracle
RDB) in communication with Semen PLC first generation robotics technology.
@Pfizer Pharmaceutical Worldwide Research Center, Groton, Connecticut -Responsible
for evaluating, designing and integrating first generation PC desktops (P90) using QEMM, Windows 6.0
and 3.11 hybrid technology, to include multi network communication protocol suite to communicate with
legacy mainframe and mini computer based applications. Installed and wrote Visual Basic code to automate
software distribution for beta-Netscape, beta-Lotus Notes, beta-MSoffice, beta-Anomaly Event Monitoring
(AEM), and beta-Documentum. Developed strategies for software acceptance testing for 28 engineering
projects and headed the effort identifying hardware and software configuration strategies for pilot test
groups within Pfizer’s world wide clinical studies research network. Provided desktop assistance and
problem resolution to first generation PC Clinical Physician executives.
@Digital Equipment Corporation HQ, Maynard, Massachusetts - Re-designed engineering
network configured with first Generation Alpha servers using DEC Unix, Dec VMS, and DEC OpenVMS
in a ALPH CLUSTER environment in support of re-engineering efforts regarding field hardware and
software anomaly resolution for the Revenue Systems Engineering Group. Wrote programs in Visual Basic
to communicate via Alpha Cluster to report on system performance and monitor threshold and adverse
events.

Future Vision @Santa Fe Pacific Petroleum Pipeline, Los Angeles, California, @Glendale Water System,
Glendale, Arizona, @Ventura Water District, Ventura, California, @Fort Lauderdale International Airport Fueling
System, Fort Lauderdale, Florida, @Antelope Valley East Kern Project (California Aqueduct), Antelope Valley,
California, @Fuji Disk Manufacturing, Seattle, Washington, @Thermodynamics, Camarillo, California, @LaVerne
Water District, LaVerne, California
June 1988 – August 1992, Ventura, California
Real-Time Network Consultant – owner
Owner, managing director, project manager, and technical writer in support of Supervisory Control And
Data Acquisition (SCADA) real time process control systems. Coded in C and Fortran on Digital’s RSX-
11M-Plus PDP-11 and MicroVAX q-bus, VAX mass-bus devices, GE-FUNC series PLC, and beta
Windows PC hardware in support of petroleum pipeline, water management and disk-manufacturing
applications. Coordinate technical discussions with clients and in house engineering personnel and wrote
business contract agreements identifying intellectual property components and contract deliverables
(technical documentation). Developed training curriculum for operations personnel in compliance to
contract deliverables.

Jet Propulsion Laboratory (NASA Oceans)

June 1987 – November 1989, Pasadena, California
NASA Oceans Database Manager-Coordinator – contractor (OAO Corp)
Version zero data investigation team for the International Space Station - discussed data storage using first
generation 50 slot robotics 2 GB worm platters to store, archive and retrieve Oceanographic data derived
from space borne satellites, weather balloons, ocean buoys, and reconnaissance aircraft. Coordinated
multi-data sets from eleven nations regarding oceans and atmospheric data in collaboration with the
European Space Community for the El Nino Studies known as Tropical Oceans Global Atmosphere
(TOGA). Designed and coded programs in FORTRAN, C, MS Basic, DCL on VAX Cluster, MicroVAX,
IBM/PC and Macintosh computers integrating beta CD-ROM technology. Published articles in the NASA
journal regarding processing techniques for Snow and Ice Cap Studies, the Topological Oceanographic
Poseidon EXperiment (TOPEX), Special Sensor Microwave Imaging (SSMI), and the NASA Scatterometer
(NSCAT) project (USA/Japan effort). Tasked as the technical team lead on the aforementioned projects.
Developed the curriculum to train operations personnel at the National Snow and Ice Center in Boulder
Colorado to process Passive Microwave data derived from DMSP9 defense satellites using the Ingres
Database and proprietary relational database developed for the Voyager Mission. Runner up to the NASA
technology award.
Leeds & Northrup (Division of General Signal) @Las Vegas Valley Water District, Las Vegas, Nevada;
@Jordan Valley Water District, Jordan Valley, Utah,, @Irvine Ranch Water Treatment Plant, Irvine Ranch, California;
@LaVerne Water District, LaVerne, California, @Glendale Water Treatment Plant, Glendale, California, @Hartford
Water District, Hartford, Connecticut, @Salt Lake Water District, Salt Lake, California, @Bellingham Washington
Water Treatment Plant, Bellingham, Washington, @Antelope Valley East Kern Project, Antelope Valley, California,
@Dubuque Water Treatment Plant, Dubuque, Iowa, @Ute Water Treatment Plant, Ute, Colorado
June 1984 – June 1987, Camarillo, California
RealTime SCADA Integration Startup Consultant - employee
Programmer, analyst, systems programmer, technical writer, field site instructor for Supervisory Control
and Data Acquisition systems (SCADA) using real time process control engineer software development
techniques. Wrote SOPs for eleven water districts including systems programmer and operator manuals to
include disaster recovery processes. Automated periodic reports processing from real time database.
Performed liaison consultation services advocating my company’s position involving mitigation of
penalties for late delivery of projects - we were forgiven all penalties on 11 projects as a result.
Programmed database functions, report generators, display generators, historical trend applications and
device drivers for communications media (microwave, leased line and carrier wave) using assembly,
FORTRAN, DCL, MACRO-11, VAX-11, and C on PDP-11, MicroVAX and VAX hardware.

Schulumberger Petroleum Research

June 1980 – May 1984, Ventura, California/ Anchorage, Alaska
Systems Engineer, DBA, Advanced Answer Products Developer- employee
Programmer (DCL, FORTRAN, LOGOS-proprietary, LISP, MACRO-11, VAX-11), beta-Ingres Database
manager (billing), and operations systems manager (VAX and PDP-11) in support of petroleum research
activities involving advanced wireline sensors (electrical, sonic, nuclear and electromagnetic). Developed
and coded standardized processing techniques for twenty eight advanced answer products derived from
sensor data archives servicing reservoir analysts for approximately fourteen oil companies in Alaska and
the western coast of the United States. Trained operations personnel, programmers, and entry level
petroleum engineers on processing standards developed for generating level 1 and 2 scientific data edits
and advanced answer products to determine reservoir permeability and porosity for type lithology involved.
Developed and programmed a backup and retrieval application for processing proprietary reservoir data in
support of level one data edits and advanced reservoir studies. Co-Authored publication on first generation
Synthetic Dipmeter Advanced Answer product processing.

USAF Security Service @Biloxi AFB, Mississippi, @Turkish US Logistics Detachment 94-1 Karamursel,
Turkey, @USAF Iraklion, Crete, @National Security Agency Headquarters Ft. Meade, Maryland
November 1972 – November 1979
Intelligence Communications Intercept Officer- enlisted
Classified

Education (Business Administration)

University of Laverne
University of Alaska
University of Maryland
USAF Community College
Sun Micro Systems, Systems Administrator (UNIX)
IBM/Tivoli Top Gun (AIX, HP, SUN, DEC)
Digital Equipment Corporation, System Administration (VMS)
USAF Communication Intelligence Intercept School
Epic Systems (18 courses)

Professional Publications
Petroleum Research – Synthetic Dipmeter Processing Techniques (1984)
NASA Oceans – Passive Microwave Radiometer Snow and Ice Cape Studies (1988)
NASA Oceans – Tropical Oceans Global Atmospheric Studies (1988)
Status
Vietnam Veteran
Top Secret (Special Background Investigation - SBI) Clearance Inactive
United States Citizen

Professional Affiliations
Architecture & Governance Group 2008
ISO Member 2000
IBM/Tivoli Technology Member 2000
Health Information and Management Systems Society