DECLARATION

I, Ms. Namrata Saxena, student of MBA IV Semester of Prestige Institute of Management

Gwalior, hereby declare that the major research project entitled Examining retention

factors for landline phone subscribers of Airtel Limited is submitted by me in the

line of partial fulfillment of course objectives for the Masters of Business Administration Degree.
I assure that this major research project is the result of my own efforts and that any other institute
for the award of any degree or diploma has not submitted it.

Date:

Namrata Saxena

Place:

MBA IV sem.