ABSTRAC

THEME:

STRUCTURING

THE

ADMINISTRATIVE

PROCESS

LABORATORY TOURIST INTERPRETATION FOR THE RACE OF

ENGINEERING IN THE CAREN ECOTOURISM UA- OF TECHNIQUE
COTOPAXI UNIVERSITY.
This research work is part of the structuring of the administrative process for the lab
tour interpretation of the Engineering Degree in Ecotourism Technical University of
Cotopaxi.
The investigation unfolds in three chapters, the first is the theoretical foundation on
the administrative level, the laboratory to help guide research, the second chapter
defines the methodology itself which is addressed by the literature and descriptive
research that allows investigate several bibliographies that helps develop the work,
based on inductive, deductive, descriptive methods, based on primary and secondary
sources to allow the interview to argue, in order to collect data and specific
information for the development of the Administrative Process, plus meet with flags
of the Board of Assessment, Accreditation and quality Assurance in Higher Education
(CEAACES) requiring accreditation processes to achieve quality education, the
components of the administrative process is structured considering the four
fundamental steps such as planning governed by the strategic, operational and action
plans, the organization based on structural and functional organizational structure as
well as the processes and procedures must be developed, management includes the
means necessary for the fulfillment of the objectives and control assesses the actions
developed in the laboratory, defined processes clear and understandable way for
internal and external users have appropriate management thereof, finally the third
chapter shows the development of the document with the parameters established in
the methodology and the main features in each stage raised in the administrative
process, resulting in a user's administrative process.

The Administrative Process Manual will serve as a support tool in the operation of the
laboratory, to unite in simple, objective, accurate, and standardized sequential
operations to be performed.