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Name: Abhiram Sridhara, Course: TQM, UCID: as2488
1. Discuss the importance of quality team works,
and team building
Teamwork is a fundamental element of total quality. The
reason for this is simple and practical. It is organizations, not
individuals, which produce products and provide services.
Consequently, peak performance and continual improvement
are group, not individual, endeavors.
Team is a group of people with a common, collective goal.
The collective goal aspect of teams is critical. This point is
evident in the performance of athletic teams. Everyone in an
organization plays an important role in quality management.
In order for an organization to become a quality organization,
all levels must actively participate.
The project manager must work with his team to determine
which processes they will use to ensure that all stakeholders
have confidence that the quality activities will be properly
performed. All relevant legal and regulatory requirements
must also be met. A good quality assurance system will:
Identify objectives and standards.
Be multi-functional and prevention oriented.
Plan for collection and use of data in a cycle of
continuous improvement.
Plan for the establishment and maintenance of
performance measures.
Include quality audits.
2.
4.
5.
Lack of concentration
Interruptions
Preconceived ideas
Thinking ahead
Interference
Tuning out immediately
8.
Work in progress
Improperly instructed manpower
Excess or noncontributing management (who still charge
time to the project)
Improperly assigned manpower
Improper utilization of facilities
Excessive expenses that do not necessarily contribute to
the project (i.e., unnecessary meetings, travel, lodgings,
etc.)
References:
1. Project Management by Harold Kerzner
2. Quality Management for Organizational Excellence by
David L.Goestsch
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