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PROJECT

CLOSEOUT

Introduction
This purpose of this presentation is to summarize key project closeout
information and feedback for purposes of presenting to Executive
Sponsors and/or Steering Committees.
Directions:
Step 1: Complete the Project Closure template found on the PSO
Website via the Toolkit.
Step 2: Review and approve Closure document with core team
members.
Step 3: Use this presentation template to summarize key points for
presentation to Sponsors, Steering Committee members or other
Executives

Project Overview
Insert a brief narrative describing project scope,
key objectives, milestones and timeline.

Lessons Learned

Date(s) of feedback session(s):


Session facilitator(s):
Categories of feedback include:
Planning

Implementation Readiness

Requirements

Change Management

Configuration & Testing

Post-Implementation

The following team members participated in feedback session(s):

Summary Lessons Learned


What Went Well

What to Change

Impediment to Change

Planning

Requirements

Configuration & Testing

Implementation Readiness

Change Management

Post-Implementation

Day 2 Issues
List the open issues or roadblocks experienced
directly following go-live.
Issue Name

Description

Owner(s)

Target
Resolution
Date

Project Budget Summary


Copy and paste budget summary from closure
document.
Capital Budget

Budgeted

Actual

Net +/-

Personnel
PSO
ITS
GTS
Business Units
OTPS
Consultants
PSO
ITS
GTS
Business Units
Hardware
Software
Total

Launch Support Plan (Immediate)


Summarize post go-live support details and
objectives.

Operational Support Model


Summarize the ongoing support structure and
model including contact names and service-level
agreements.

Ongoing Change Management


Summarize any post go-live communication or
training activities.

Project Documentation
List the location of key project materials,
deliverables and other documentation

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Points of Contact
Name

Role

Email

Notes

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