Asian Caregiving and Technology Education Centers Inc.

COURSEWARE
For
HOTEL TOURISM
OPERATIONS

Researched and Compiled for ACTEC by:

Ms. Karen S. Villanueva

Modified and Formatted by Research and Development Group

Asian Caregiving Technology Education Centers,Inc.

TABLE OF CONTENTS
LESSON 1:

INTRODUCTION TO TOURISM

Definition of Tourism .....................................................................................

Origin of Tourism in the Philippines.............................................................

Ages of Tourism ................................................................................................

LESSON 2:

THE IMPACT OF TOURISM

Economic Effects...................................................................................................

Social Impacts........................................................................................................

Impact of Tourism on Culture

Tourism Impact on Environment

LESSON 3:

FACTORS THAT FAVOR THE GROWTH OF TOURISM

Element/Dimension of travel
Courses of Action that the Government can Implement to Boost
Tourist Arrivals and Spending in the Country
LESSON 4:

HOSPITALITY AND TOURISM INDUSTRY

Markets of the Hospitality Trade

Characteristics of the Hospitality Industry
Importance of Tourism
LESSON 5:

UNDERSTANDING CUSTOMER NEEDS & WANTS

LESSON 6:

SECTORS OF THE TRAVEL INDUSTRY

LESSON 7:

CAREER OPPORTUNITIES IN TOURISM

LESSON 8:

COMPETENCIES OG HOSPITALITY PERSONNEL

LESSON 9:

COMPONENTS OF TOURISM

LESSON 10:

THE NATURE TOUR

LESSON 11:
TRAVEL TRADE
Components of Travel Trade
Basics of Itinerary Planning
LESSON 12:
FORMS OF TOURISM
Types of Travel According to Plogs Continuum

Asian Caregiving & Technology Education Centers, Inc.

LESSON 13:
TOURISM DEMAND
Motivational Theories Related to Tourism Demand
Why Do People Travel
Classifications of Travellers Based on Purpose of Travel
LESSON 14:

ACCOMODATION AND LODGING INDUSTRY

LESSON 15:

FOOD SERVICE

LESSON 16:

ORGANIZATION OF THE HOTEL

LESSON 17:

TOURISM PROMOTION

Asian Caregiving & Technology Education Centers, Inc.