LINDSAY RANSOM

5140 S. Main Springfield, Missouri 65810

Telephone: 417.5224342 Email: lnr1461@gmail.com
SUMMARY OF SKILLS

A results-driven and solutions-focused Criminology Major offering a passion for excellence, formal education and
a proven record of success in assuming increasing levels of responsibility in a variety of environments.
Effective communicator with an inherent ability to adapt easily to change, effectively prioritize tasks, establish
rapport and develop trust quickly, manage all types of personalities, diffuse stressful situations, exercise sound
judgment and proactively resolve issues.
A team player and leader, demonstrating a high-level of accuracy and thoroughness; consistently recognized for
capacity to build and maintain solid relationships with co-workers and interact effectively with all levels of support
staff and management.
Superior interpersonal, organizational, analytical, investigative and problem-solving skills. Strong written, oral and
technical aptitude. Proficient in Microsoft Office Suite.

KEY STRENGTHS

Program Coordination/Support
Mentoring/Coaching/Training
Documentation/Reporting

Scheduling/Time Management
Customer Service/Satisfaction
Issue Resolution/De-Escalation

Research/Investigation/Analysis
Team Collaboration/Facilitation
Process/Procedure Development

EDUCATION/HONORS
Bachelor of Science in Criminology
University of Central Missouri, Warrensburg, Missouri /Missouri State University, Springfield, Missouri Graduate May 2014

VOLUNTEERISM/COMMUNITY INVOLVEMENT
Mentor, Division of Youth Services Spent numerous hours assisting with activities through Springfield Public Schools
Minority Diversity Board Member Alpha Phi Alumnae

WORK EXPERIENCE
Greene County Juvenile Office / Detention
Springfield, MO
July 2014 Present
Deputy Juvenile Officer
Provide supervision of juveniles in detention, coordinate intakes and releases of juveniles, manage programs,
transport juveniles as needed, create and maintain reports and records, provide leadership and supervision to
detention personnel.
State of Missouri /Division of Youth Services
Springfield, MO
Oct 2013 - July 2014
Youth Specialist I / Datema House Youth Facility
Lead group counseling/assist with educational process/create individual development plan for youth residents
State of Missouri /Division of Youth Services
Springfield, MO
Aug. 2012 - Oct. 2013
Community Mentor / Regional Office
Assist youth in finishing up their program with DYS by providing them numerous resources to help them continue
their success

KEY QUALIFICATIONS
Balanced a full academic course load and multiple part-time jobs at one time; prioritized tasks effectively while
maintaining attendance and academic performance
Raised a record amount in the annual Community Mentor Fundraiser
Served on the Minority Diversity Board for Springfield Public Schools; assisted in resolving issues having to do
with race in the various high schools.
Served as a mentor for the Division of Youth Services; provided mentorship and advice and coordinated activities
to promote a lasting relationship.
Provided exceptional service to the public and ensured client satisfaction; treated every child that I have come into
contact with fairly and with dignity

Swiftly resolved customer/parent issues by finding a solution to problems quickly.