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1. SCOPE
The Scope of new business outlet at Toowoomba requires reviewing the
associated risks that are important for further risk management for the new
caf. So, the risks related to human resource management, organizations
health and safety and monetary operations are considered for the new caf.
2. GOALS
2.1 Set up policy and procedure to guide staff role- by placing a set up
like written policy and procedures manual will provide an easy and consistent
access to cafs policies and procedures instead of the oral method that was
used by Mr. Hurley.
2.2 Installation of water tank- the establishment of water tank at caf can
help to preserve water for the whole day and will lead to less wastage of
water and also help to control financial issues as money will be saved by
storing water and using limited amount of water.
2.3 Training staff to reduce water waste- by providing training to staff
about limited use of water can help in reduction of water bill and will directly
lead to more savings.
2.4 Renovate caf- to change the old and unattractive look into a new and
attractive one, need to change the furniture and the carpet.
3. ANALYSIS
1. PEST Analysis
A. Political-The Federal Government presenting fines of up to $50,000 for
excessive water breaches. The store currently uses 41,000lt per week. The
water have been wasted under inappropriate ways of usage such as using
half full running dishwasher, washing fruits and vegetables under a fast
running tap, Toilet are the single flush system and fully watered for the non-
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Assessment Task 1
native flower plants. With the establishment of a Water Tank, this will
decrease water wastage.
Upgrade the current single flush toilets to double flush toilets; this will
cost $7,500 to update.
Install a water tank in the yard for general utilization furthermore to
water the non-local streaming plants.
These strategies will help to reduce the water utilization issues and also
decrease the chances of fine.
c. Social - The location of the store on the corner of the two main streets of
the city makes easy access for local customers and highly visible for tourists.
The cafe will be attracting a large percentage of retirees because of the easy
access to busses and the stores central location.
2. SWOT Analysis
a. Strengths - The location of the store on the corner of the two main streets
of the city makes easy access for local customers and highly visible for
tourists.
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Assessment Task 1
Having a prevalent choice of nourishments, for example, the rice wraps no
other bistro has accessible can bring a high business streak to the
association.
b. Weaknesses- the old and unattractive look of the caf will push the
customers far from the caf and also the lack of promotion can also decline
the number of customers so there is need to follow correct promotional
methods to attract visitors.
d. Threats the other coffeehouses are also looking to open a coffee shop in
this area this can cause loss in number of customers and income of the caf.
If the water will not be used in the limited way then the government can put
a fine of $50,000 therefore it a big to the caf.
4. TABLE OF STAKEHOLDERS
Stakeholder
Internal/extern
al
Role in
process
Stake in
process
Employees
Internal
Standard of
services
high
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Assessment Task 1
Internal
Qualified chef
prepare good
food
high
Supervisors
Internal
In charge of the
cafe
high
Landlord
external
Owner of place
High
public
external
customer
high
Chef
REPORT SUMMARY
The risks are identified and the discussion with manager is done about the
following risks
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