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    Anna Ruth is a support specialist team Lead at Haiku learning, Inc. She is a supervisor, resource, coach, and escalation point for support associates.

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    Anna Ruth is a support specialist team Lead at Haiku learning, Inc. She is a supervisor, resource, coach, and escalation point for support associates.

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    21 vues2 pages

    Newresume

    Transféré par

    api-126775341
    Anna Ruth is a support specialist team Lead at Haiku learning, Inc. She is a supervisor, resource, coach, and escalation point for support associates.

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
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    sur 2

    AnnaT.

    Ruth

    annatrellaruth@gmail.com
    |2109NWIrvingSt.#203Portland,OR97210

    Education

    B.A.,
    EnglishLit.&Writing
    ,Minor:Art|GoshenCollege,Goshen,IN.DegreecompletedMay2012.

    Experience

    SupportSpecialistTeamLead

    Tucson,AZ(remote)
    HaikuLearning,Inc.

    September2013present
    Serveasasupervisor,resource,coach,andescalationpointforSupportAssociates,andoverseethe
    longtermgrowthanddevelopmentofteammembers
    Respondtosupportticketsandphonecalls,andpromoteacultureofexcellentcustomercare
    Leadandenhanceinternalprocessesandefficienciestoencourageteamsuccess
    Serveonmultipleinternalvisionteams
    Buildandmaintainpublicknowledgebasedocumentation

    EnglishLanguageTeacher

    Deokso,Namyangju,SouthKorea
    ConnexusLanguageInstitute
    July2012August2013
    TaughtEnglishasasecondlanguagetostudentsages614
    DevelopedcreativecurriculumbasedonESLtextbooksandillustratedEnglishstorybooks
    Demonstratedandpromotefun,curiouslearninginaculturethatstressesintenseacademicsuccess
    Workedtocreatealearningenvironmentthatisplayful,nurturing,andfocusedonholisticgrowth
    Modeledcaring,positiverelationshipswithstudents,parents,andcoworkers

    PublicRelationsWritingandMediaIntern

    Goshen,IN
    PublicRelationsOffice,GoshenCollege

    JanuaryJuly2012
    WrotepressreleasesonbreakingnewsandeventsatGoshenCollege
    OrganizedandcoordinatedaprojecttobeusedinGoshenCollegeadmissionsconductedinterviewsand
    wrotecontentforaseriesofstudentprofilestobefeaturedontheGoshenCollegewebsiteandusedin
    variouspromotionalmaterials
    Workedcooperativelywithsupervisor,staff,andmembersofthebroaderGoshenCollegecommunity
    Practicedprofessionalismincreativecommunication

    CoEditor&LayoutDesigner,
    GoshenGraphix
    publication

    Goshen,IN
    GoshenCollegeEnglishDepartment

    August2011January2012
    Editedcontentanddesignedgraphiclayoutfor
    GoshenGraphix
    ,aPinchpennyPresspublication
    Utilizedaestheticdesignandcopyeditingskills
    Communicatedwithsupervisors,workedincooperationwithpublisherandcoeditor
    WorkedwithAdobeInDesignandPhotoshopprograms
    Organizedbookreleaseevent,pressadvertising,andhelpedfacilitatesalesofthepublication


    WritingTutor

    Goshen,IN
    GoshenCollegeWritingCenter

    September2009May2012
    Workedoneononewithstudentstoeditpapersandotherwrittenwork
    Assistedinbrainstormingandprimarydraftingstagesofstudentswork
    Providedguidanceinstrengtheningwritingskills

    DomesticSalesIntern

    Lansdale,PA
    MedicalComponents,Inc.

    JuneAugust2010,December2010,December2011
    ServedasinternintheDomesticSalesdepartmentofamajormedicaldevicecompany
    DevelopedcompetencyinMicrosoftOfficeprograms
    Assistedwithdailytaskssuchasexpensereports,dataentry,andsalesresearch
    Learnedaboutsalesstrategiesandcorporateresponsibilities
    Gainedunderstandingofintegrityandaccountabilitywithintheprofessionalworld

    EnglishLanguageTeacher

    Murangi,Tanzania
    MurangiVillageSecondarySchool

    FebruaryApril2011
    TaughtEnglishasasecondlanguageatthesecondarylevel
    Developedcurriculumformyownclassesandforthelargerlanguageprogram
    Engagedcolleaguesandstudentsinlearningactivities
    Demonstratededucationalteachingstrategiesandworkedcollaborativelywithacooperatingteacher
    Modeledpositivestudentteacherrelationships

    Referencesavailableuponrequest.

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